Agent-readable comparison

Glean vs TypingMind / TypingMind Teams

Name: Glean vs TypingMind / TypingMind Teams: agent-readable comparison
Creator: onAI

Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI.

This comparison has 48 criteria with sourced findings for both products, including 48 that a second agent cross-checked for both. 51 criteria have a sourced finding for at least one product. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. No winner is declared. A missing sourced finding is not evidence that a capability is absent.

Glean source checks: 2026-10-21 to 2026-10-26. Website: https://www.glean.com
TypingMind / TypingMind Teams source checks: 2026-10-21 to 2026-10-26. Website: https://www.typingmind.com
Generated 2026-10-27; next source check due 2026-12-20.

Same facts as Markdown and JSON. Methodology.

Models

MOD-01 Model catalogue and providers

Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.

Glean

Agent cross-checked Support: partial

Model Hub documents multi-provider choice and Auto routing. New department Auto policies require opt-in rollout as of October 21, with GA scheduled October 29.

Availability: unknown · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=As of 2026-10-21: established model catalog plus opt-in new Auto-policy rollout; no tenant observed; plan=Core Suite + Model Hub Usage with Universal Model Key or Customer Key; new department policies only on Glean-key deployments with rollout enabled. Enterprise Flex billing is separate.; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

This criterion combines established model choice with an opt-in policy rollout; no blanket current GA status is asserted for the new policies. Enabled tenant models and per-request routing were not observed.

providers Which model providers are available? [supported]: Model Hub lists OpenAI, Anthropic, Google, Amazon, Glean and open models through Baseten/Fireworks. Availability is conditional on enabled model and route. Sources: glean:glean:models, glean:glean:r2-core-entitlements.
current_models Which current models are selectable on this plan? [partial]: Representative listed models include GPT-6.1 Sol, GPT-6 Astra/Sol/Luna, Claude Sonnet 5.5, Opus 5.5, Gemini 3.8 Flash, Waldo and GLM 5.3. Actual tenant-enabled selections were not observed. Sources: glean:glean:models, glean:glean:r2-core-entitlements.
user_choice Can users pick the model per chat? [supported]: With Glean Universal Model Key users can select a specific enabled model or Auto. Customer Key uses configured defaults and has separate availability constraints. Sources: glean:glean:models, glean:glean:key-matrix, glean:glean:r2-core-entitlements.
auto_routing Does the product route between models automatically, and is the chosen model shown? [partial]: Universal Model Key Auto routes among enabled models. The new department policies require Feature rollouts opt-in from October 15 as of this October 21 check; GA is scheduled October 29. Customer Key Auto uses admin defaults. Per-request selected-model visibility was not established. Sources: glean:glean:models, glean:glean:key-matrix, glean:glean:r2-core-entitlements, glean:glean:r3-october-rollout-migration.
multimodal_input Which models accept images, audio or files? [partial]: Uploads, image generation and real-time voice are documented; supported input types vary by model and the key-feature matrix. A complete per-model input matrix was not verified. Sources: glean:glean:uploads, glean:glean:key-matrix, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:models, glean:glean:r2-core-entitlements, glean:glean:key-matrix, glean:glean:r3-october-rollout-migration, glean:glean:uploads.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Teams is a customer-key multi-provider chat interface, with dated additions and explicit model selection.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

providers Which model providers are available? [supported]: Teams admin key setup lists OpenAI, Anthropic, Google, OpenRouter, DeepInfra, DeepSeek, Groq, Mistral, Moonshot, Perplexity, xAI and Z.ai, plus custom providers. Sources: typingmind:typingmind:set-up-api-keys.
current_models Which current models are selectable on this plan? [partial]: The dated October changelog records Gemini 4 Argon and Muse Wonder on October 14 and Claude Haiku 5.5, Mistral Large 4 and Nano Banana 2.1 on October 9. Actual availability depends on enabled endpoint and customer account; a complete Teams tenant model catalogue was not observed. Sources: typingmind:typingmind:release, typingmind:typingmind:set-up-api-keys.
user_choice Can users pick the model per chat? [supported]: Users select an available model for a chat; Teams administrators choose which models are exposed. Sources: typingmind:typingmind:manage-ai-models, typingmind:typingmind:restrict-model-access.
auto_routing Does the product route between models automatically, and is the chosen model shown? [unknown]: Does the product route between models automatically, and is the chosen model shown? The first-party Teams documentation, pricing, legal pages and dated changelog retrieved on 2026-10-21 do not establish this detail; no account or bounded fixture was used.
multimodal_input Which models accept images, audio or files? [partial]: Document upload, vision-capable model image input and transcription are documented as separate routes; the docs do not provide a complete per-model Teams image/audio/file matrix. Sources: typingmind:typingmind:chat-with-documents, typingmind:typingmind:voice.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:set-up-api-keys, typingmind:typingmind:release, typingmind:typingmind:manage-ai-models, typingmind:typingmind:restrict-model-access, typingmind:typingmind:chat-with-documents, typingmind:typingmind:voice.

MOD-02 Model freshness

Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.

Glean

Agent cross-checked Support: partial

Dated release notes and model deprecation guidance are public; comparable release-lag measurements remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex Model Hub; Customer Key deprecation policy distinguished from Universal Model Key; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? The release notes were checked, but provider general-release dates and scoped product-availability dates were not paired for the last three releases per provider.
changelog Is there a dated public model changelog? [supported]: Public dated release notes include October 15, 2026 and model announcements. Sources: glean:glean:release, glean:glean:r2-core-entitlements.
deprecation_notice How much notice is given before a model is removed? [partial]: For Customer Key Assistant, email notices are described at 60 and 15 days. The page also describes automatic migration for deprecated configurations; application to each removal needs confirmation. Sources: glean:glean:deprecation, glean:glean:r2-core-entitlements.
version_pinning Can an admin keep an older model version? [partial]: Customer Key admins manage upgrades but deprecated models stop being usable. No indefinite version-pinning entitlement is established. Sources: glean:glean:deprecation, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:release, glean:glean:r2-core-entitlements, glean:glean:deprecation.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Dated model additions are public; release lag and removal guarantees remain unestablished.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? No matched first-party provider release dates for the last three releases, fixed deprecation-notice period or version-retention guarantee was retrieved.
changelog Is there a dated public model changelog? [supported]: The public changelog dates model and Teams feature releases through October 14, 2026 in the retrieved page. Sources: typingmind:typingmind:release.
deprecation_notice How much notice is given before a model is removed? [unknown]: How much notice is given before a model is removed? No matched first-party provider release dates for the last three releases, fixed deprecation-notice period or version-retention guarantee was retrieved.
version_pinning Can an admin keep an older model version? [partial]: Customer custom-model endpoint configuration can name a provider model or deployment, but a contractual right to retain discontinued SaaS wrappers or provider versions is not established. Sources: typingmind:typingmind:manage-ai-models, typingmind:typingmind:azure-openai.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:release, typingmind:typingmind:manage-ai-models, typingmind:typingmind:azure-openai.

MOD-03 Bring-your-own keys and provider contracts

Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.

Glean

Agent cross-checked Support: partial

Customer Key supports named provider accounts; it has documented feature and cloud restrictions.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Customer Key + Glean-family Model Hub Usage; Enterprise Flex Customer Key/private-cloud discounts are separately contractual; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

own_api_keys Can the customer use its own provider API keys? [supported]: Customer Key supports customer provider credentials including OpenAI and direct Anthropic keys. Sources: glean:glean:models, glean:glean:r2-core-entitlements.
own_cloud_contract Can it use its own Azure OpenAI, Bedrock or Vertex deployment? [partial]: Customer Key supports Azure OpenAI and named provider credentials. The supported-LLMs matrix permits Vertex only on GCP and Bedrock only on AWS; Configure LLMs separately says customer AWS can use Vertex, while its Vertex setup heading says GCP-only. AWS/Vertex eligibility is therefore unknown; no cross-cloud promise is made. Sources: glean:glean:models, glean:glean:key-matrix, glean:glean:r2-auto-policy-and-cloud-conflict, glean:glean:r2-core-entitlements.
custom_endpoint Can an admin add any OpenAI-compatible endpoint? [unknown]: Can an admin add any OpenAI-compatible endpoint? The supported-provider configuration and key matrix were checked; arbitrary OpenAI-compatible customer endpoints are not established.
byo_pricing Does BYO change the licence price? [partial]: Core Suite Customer Key limits Glean Model Hub charges to Glean-family usage; customer provider use is paid directly. Enterprise Flex says seats/credits are discounted for own-key/private-cloud customers but publishes no numeric adjustment. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
byo_restrictions Which features stop working with BYO? [supported]: The key matrix marks Meeting Notes and podcast artifacts unsupported on Customer Key. Text defaults share one provider; image models may differ. Memory depends on deployment readiness. Sources: glean:glean:key-matrix, glean:glean:r2-core-entitlements.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Teams uses customer provider keys; its Custom Admin documentation also describes Claude via the customer AWS Bedrock account.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, Commercial self-hosted TypingMind Teams server; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams SaaS Starter/Growth/Professional custom-model setup; Bedrock Custom Admin route has no verified exact tier mapping. Separate Teams self-host licence for private endpoint configuration.; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Bedrock is documented for Custom Admin; no all-tier, all-Claude-model or self-host Bedrock entitlement is inferred. Provider-route feature parity was not tested.

own_api_keys Can the customer use its own provider API keys? [supported]: Admins preset the organization’s provider keys. End users cannot supply separate personal keys in the Teams chat UI. Sources: typingmind:typingmind:set-up-api-keys.
own_cloud_contract Can it use its own Azure OpenAI, Bedrock or Vertex deployment? [partial]: Teams documents Azure OpenAI custom-model setup. Its AWS Bedrock guide explicitly applies to TypingMind Custom Admin at custom.typingmind.com/manage and configures Claude via Bedrock using the customer AWS keys, region and approved model access. Exact Bedrock tier/current-model coverage and Vertex support remain unknown. Sources: typingmind:typingmind:r2-teams-custom-models, typingmind:typingmind:r3-custom-admin-bedrock, typingmind:typingmind:r2-plan-matrix.
custom_endpoint Can an admin add any OpenAI-compatible endpoint? [partial]: Teams Admin Panel supports Add Custom Model, naming Azure OpenAI, Hugging Face and Ollama. This does not establish an arbitrary-endpoint compatibility guarantee. Separately, commercial Teams self-host operators can enable otherwise-blocked private/localhost custom endpoints; connectivity and model feature parity were not tested. Sources: typingmind:typingmind:r2-teams-custom-models, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:get-started-with-self-host-installation-instruct.
byo_pricing Does BYO change the licence price? [supported]: Teams subscription excludes API usage and requires customer keys; BYO is the standard paid model route, not an evidenced licence discount. Sources: typingmind:typingmind:pricing, typingmind:typingmind:set-up-api-keys.
byo_restrictions Which features stop working with BYO? [partial]: Capabilities depend on the selected model and provider API supporting files, tool use and related features; there is no complete feature-by-provider parity matrix. Sources: typingmind:typingmind:manage-ai-models, typingmind:typingmind:toolbox.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:set-up-api-keys, typingmind:typingmind:r2-teams-custom-models, typingmind:typingmind:r3-custom-admin-bedrock, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:get-started-with-self-host-installation-instruct, typingmind:typingmind:pricing, typingmind:typingmind:manage-ai-models, typingmind:typingmind:toolbox.

MOD-04 Local and self-hosted models

Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.

Glean

Agent cross-checked Support: partial

The documented Universal Model Key open models run in the US. Supported customer-operated chat and embedding routes remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public open-model guide retrieved 2026-10-26; no deployment observed; plan=Universal Model Key open-model route; current guide does not name a Core Suite/Flex entitlement for customer-operated models; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

The US inference finding is limited to the Universal Model Key open models described by the source. No absence of every conceivable private deployment is inferred.

self_hosted_chat Can chat use a customer-hosted model? [unknown]: Can chat use a customer-hosted model? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.
self_hosted_embeddings Can retrieval use customer-hosted embeddings? [unknown]: Can retrieval use customer-hosted embeddings? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.
feature_parity Which features fail with self-hosted models? [unknown]: Which features fail with self-hosted models? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.
vendor_hosted_open_models Does the vendor host open-weight models in EU/CH? [unsupported]: For Universal Model Key open models described in the region-control guide, inference is hosted in the US regardless of creator country. That documented route does not provide EU/CH-hosted open-model inference; other private contracts are unverified. Sources: glean:glean:r4-open-model-inference.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: glean:glean:r4-open-model-inference.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Customer model endpoints are supported; optional self-host knowledge uses documented OpenAI embeddings.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind personal browser app and PWA, TypingMind Teams SaaS chat and Admin Panel, Commercial self-hosted TypingMind Teams server; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Personal app local-model guides; Teams SaaS custom-model setup on Starter/Growth/Professional; separate annual commercial Teams self-host package; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=Personal browser/local network; US/EU Teams SaaS; customer-selected self-host placement and external API routes; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

self_hosted_chat Can chat use a customer-hosted model? [partial]: Personal typingmind.com has Ollama and LM Studio guides. Teams-specific Admin Panel instructions independently name Ollama custom models, but do not establish the personal local-connection procedure for Teams SaaS. Commercial Teams self-host can explicitly enable private endpoints; no hosted-to-local connectivity fixture was run. Sources: typingmind:typingmind:r2-teams-custom-models, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:ollama, typingmind:typingmind:lmstudio, typingmind:typingmind:get-started-with-self-host-installation-instruct.
self_hosted_embeddings Can retrieval use customer-hosted embeddings? [partial]: The optional KB module in the separately quoted annual Teams self-host package requires an OpenAI embeddings key and PostgreSQL pgvector. A customer-hosted embedding substitution is unverified. This is separate from personal local chat models. Sources: typingmind:typingmind:get-started-with-self-host-installation-instruct, typingmind:typingmind:cloud-host-vs-self-host.
feature_parity Which features fail with self-hosted models? [partial]: Toolbox needs a model capable of calling tools; other multimodal capabilities depend on the custom model. Complete parity and failure behaviour are undocumented. Sources: typingmind:typingmind:toolbox, typingmind:typingmind:manage-ai-models.
vendor_hosted_open_models Does the vendor host open-weight models in EU/CH? [unknown]: Does the vendor host open-weight models in EU/CH? No vendor-hosted open-weight EU/CH model service, supported embedding substitution or full self-host-model parity matrix was established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:r2-teams-custom-models, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:ollama, typingmind:typingmind:lmstudio, typingmind:typingmind:get-started-with-self-host-installation-instruct, typingmind:typingmind:cloud-host-vs-self-host, typingmind:typingmind:toolbox, typingmind:typingmind:manage-ai-models.

MOD-05 Model control and usage limits

Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.

Glean

Agent cross-checked Support: partial

Model restrictions and blocking usage limits are documented; new department Auto policies remain an opt-in rollout on October 21.

Availability: unknown · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=As of 2026-10-21: existing controls plus opt-in Auto policies; policy GA scheduled 2026-10-29; plan=Core Suite/Enterprise Flex model governance and usage limits; new Auto policies require Glean-key deployment and Feature rollouts opt-in. Legacy Enterprise exclusions preserved.; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Existing controls and the new policy rollout have different availability. No two-user enforcement test was run; hiding premium models alone does not prevent Auto from using them.

model_allowlist_by_group Can admins limit models per group? [supported]: Eligible models can be allowed by department or synced IdP group. Default models cannot carry these restrictions; membership refresh is not immediate. Sources: glean:glean:model-controls, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
data_bound_models Can admins restrict which models receive connector or knowledge content? [partial]: Admins can exclude connectors, folders/sites or individual documents from all LLM responses. This is an all-LLM content boundary; per-model data classification rules were not established. Sources: glean:glean:restrictions, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
default_model Can admins set the default model? [partial]: Customer Key admins set defaults. Universal Model Key admins manage available models; the new department Auto policies require rollout opt-in on October 21, with GA scheduled October 29. They are not a verified generally available policy entitlement on the check date. Sources: glean:glean:model-config, glean:glean:key-matrix, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:r3-october-rollout-migration.
user_limits What per-user message or token limits apply, and are they published? [supported]: Core Suite and Enterprise Flex support configurable monthly per-user defaults and overrides. Limits reset each calendar month; legacy Enterprise lacks user/agent limits. Sources: glean:glean:limits, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
limit_behaviour What happens when a limit is reached? [supported]: Admins select alert-only or block. An in-flight run finishes, then subsequent billable use is blocked until reset; slight overage can occur. Sources: glean:glean:limits, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:model-controls, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:restrictions, glean:glean:model-config, glean:glean:key-matrix, glean:glean:r3-october-rollout-migration, glean:glean:limits.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Professional administrators govern model access and configurable consumption limits.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Professional for governance; customer-configured limits; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

model_allowlist_by_group Can admins limit models per group? [supported]: Admins restrict model availability by user group; the limits guide still points availability controls to the legacy model-limits section. Sources: typingmind:typingmind:restrict-model-access, typingmind:typingmind:usage-limits.
data_bound_models Can admins restrict which models receive connector or knowledge content? [partial]: Admins configure the models available to agents and their knowledge access. No content-classification or connector-label-based model egress rule was established. Sources: typingmind:typingmind:roles-and-permissions, typingmind:typingmind:connect-knowledge-base-to-your-ai-agents.
default_model Can admins set the default model? [unknown]: No Teams administrator control setting the default model for new chats was established. The October multi-model finalization default is a different feature; the plan matrix and model-management documents do not resolve this atom.
user_limits What per-user message or token limits apply, and are they published? [supported]: Reusable limit groups configure message, character and token limits per time period, across users/groups, models, agents and plugins. Published examples are admin settings, not plan-wide quotas. Sources: typingmind:typingmind:usage-limits.
limit_behaviour What happens when a limit is reached? [partial]: Users see a configurable limitation notice and can inspect details. Exact block, downgrade, overshoot and reset semantics at exhaustion were not established. Sources: typingmind:typingmind:usage-limits.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:restrict-model-access, typingmind:typingmind:usage-limits, typingmind:typingmind:roles-and-permissions, typingmind:typingmind:connect-knowledge-base-to-your-ai-agents.

Company knowledge

KNOW-01 Files in chat

Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.

Glean

Agent cross-checked Support: partial

Chat uploads support common office formats with explicit size limits and OCR prerequisites.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Assistant + Model Hub Usage; Enterprise Flex doc uploads follow its named Assistant mode allowances; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Shared long-PDF, scan, spreadsheet and presentation fixture was not run.

formats Which formats are accepted? [supported]: Documented formats include PDF, DOC/DOCX, XLS/XLSX/XLSM, PPT/PPTX, text and image files; audio/video uploads are excluded. Sources: glean:glean:uploads, glean:glean:r2-core-entitlements.
limits What size and count limits apply per file and chat? [supported]: 128K models allow 5 files at 64 MB each; 32K models 4 at 32 MB; 8K models 2 at 16 MB. Minimum file size is 1 KB. Sources: glean:glean:uploads, glean:glean:r2-core-entitlements.
ocr Are scanned PDFs read? [supported]: Scanned PDFs require OCR enabled by an administrator or support. Sources: glean:glean:uploads, glean:glean:r2-core-entitlements.
spreadsheets Are Excel tables read with structure intact? [partial]: Data Analysis handles uploaded spreadsheets, but merged cells, hierarchical tables, charts and complex structures have limited support. Fixture formula and structure fidelity was not tested. Sources: glean:glean:analysis, glean:glean:r2-core-entitlements.
full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [partial]: Uploaded analysis files expose full raw content within size limits; referenced indexed spreadsheets may be truncated. Archives are inspected on demand in Thinking mode. Complete visibility into selected chunks was not verified. Sources: glean:glean:analysis, glean:glean:uploads, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:uploads, glean:glean:r2-core-entitlements, glean:glean:analysis.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Document text can be attached to chat; full-context training files and RAG are distinct.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

formats Which formats are accepted? [supported]: The chat guide lists PDF, Markdown, CSV, XLSX, TXT, DOCX, JSON and HTML. Images require a suitable vision model. Sources: typingmind:typingmind:chat-with-documents.
limits What size and count limits apply per file and chat? [partial]: Chat uploads are bounded by the selected model’s context, but a numeric per-chat file-count/size limit was not established. The separate KB documents 50MB uploads. Sources: typingmind:typingmind:chat-with-documents, typingmind:typingmind:how-knowledge-base-works-in-typingmind-team.
ocr Are scanned PDFs read? [unknown]: Are scanned PDFs read? No scanned-PDF OCR accuracy, spreadsheet-preservation fixture or numerical ordinary-chat upload matrix was established.
spreadsheets Are Excel tables read with structure intact? [partial]: XLSX and CSV are accepted; Toolbox executes local Python/JavaScript analysis. Preservation of merged cells, formula results and workbook structure was not tested. Sources: typingmind:typingmind:chat-with-documents, typingmind:typingmind:toolbox.
full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [supported]: Ordinary chat document text enters chat context and can later leave the model window; agent training files are injected into system context, while KB access retrieves relevant chunks. These are separate modes. Sources: typingmind:typingmind:chat-with-documents, typingmind:typingmind:training-files-vs-knowledge-base.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:chat-with-documents, typingmind:typingmind:how-knowledge-base-works-in-typingmind-team, typingmind:typingmind:toolbox, typingmind:typingmind:training-files-vs-knowledge-base.

KNOW-02 Knowledge bases and shared collections

Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.

Glean

Agent cross-checked Support: partial

Core Suite includes Library Collections; the replacement Projects rollout and plan entitlement remain qualified.

Availability: unknown · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Library Collections included; current Projects rollout/entitlement not separately established; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Projects are rolling out gradually and may not be enabled for a given deployment. Chat and artifact sharing is separate from project membership.
Projects is documented as a gradual replacement for Collections, but its current Core Suite/Enterprise Flex entitlement and rollout were not verified.

persistent_collections Can users keep document collections across chats? [partial]: Core Suite includes persistent Library Collections. Projects documentation describes a replacement containing chats/documents/files/artifacts, but current Core Suite/Enterprise Flex Projects entitlement and migration rollout were not verified. Sources: glean:glean:r2-core-entitlements, glean:glean:projects.
sharing_scope Can collections be shared with users, groups or the whole organisation? [unknown]: The Projects guide describes private-by-default and people/group sharing, but current Projects rollout/entitlement under Core Suite or Enterprise Flex is not separately established. No current plan-scoped project-sharing guarantee is made.
size_limits What are the collection limits? [unknown]: What are the collection limits? The Projects guide and agent builder were checked, but a current project size cap and direct knowledge-binding contract are not specified.
assistant_binding Can collections be bound to an assistant? [unknown]: Projects and Agent Builder were checked; direct binding of a persistent Project or Collection to an assistant was not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:r2-core-entitlements, glean:glean:projects.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Growth and above provide a tagged organization KB bound to agents; the technical guide still labels it Early Access.

Availability: beta · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Growth/Professional: RAG and tagged agent KB; Professional additionally supplies group/resource visibility restrictions; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Current plan matrix sells RAG in Growth/Professional, while the technical KB guide (updated2025-11-10) still labels it Early Access. No dated GA transition or tenant rollout was verified; findings retain beta/Early Access qualification.
No source-user permission fixture was run.

persistent_collections Can users keep document collections across chats? [supported]: The organization KB persists documents and connected data across conversations; this differs from temporary chat uploads and full-context agent training files. Sources: typingmind:typingmind:get-started-with-knowledge-base, typingmind:typingmind:training-files-vs-knowledge-base.
sharing_scope Can collections be shared with users, groups or the whole organisation? [partial]: Growth/Professional support tagged KB data bound to agents. Per-user/group agent restrictions require Professional governance; these restrictions do not establish per-document source ACL mirroring. Sources: typingmind:typingmind:connect-knowledge-base-to-your-ai-agents, typingmind:typingmind:restrict-ai-agents-access, typingmind:typingmind:r2-plan-matrix.
size_limits What are the collection limits? [supported]: The KB guide states 50MB per upload and one million included training characters with extra capacity purchasable; indexed chunks are about 3,000 words and retrieval is up to five chunks. Sources: typingmind:typingmind:how-knowledge-base-works-in-typingmind-team.
assistant_binding Can collections be bound to an assistant? [supported]: Knowledge Base Access in an agent selects tags identifying the accessible data. Sources: typingmind:typingmind:connect-knowledge-base-to-your-ai-agents.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:get-started-with-knowledge-base, typingmind:typingmind:training-files-vs-knowledge-base, typingmind:typingmind:connect-knowledge-base-to-your-ai-agents, typingmind:typingmind:restrict-ai-agents-access, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:how-knowledge-base-works-in-typingmind-team.

KNOW-03 Enterprise connectors

Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).

Glean

Agent cross-checked Support: partial

Glean documents M365, Google and Atlassian connectors, with indexed and live patterns depending on source.

Availability: generally-available · Delivery: official-integration
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite native connectors included; individual connector setup/consent still required; Enterprise Flex platform connections use applicable feature allowances; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: SharePoint and OneDrive support indexing and live retrieval. Outlook and Teams are listed separately; Teams includes channels and opt-in private/meeting chats. M365 indexing requires application permissions and admin consent. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:outlook, glean:glean:teams-connector, glean:glean:r2-core-entitlements.
google_workspace Which Google sources are connected? [supported]: Google Drive and Gmail have official indexing documentation; Drive setup uses directory delegation. Plan-specific connector entitlements remain contractual. Sources: glean:glean:drive, glean:glean:gmail, glean:glean:r2-core-entitlements.
atlassian Confluence and Jira? [partial]: The official catalog lists Confluence and Jira, including Cloud and Data Center documentation. Tenant setup and per-plan limits were not tested. Sources: glean:glean:connectors, glean:glean:r2-core-entitlements.
other_systems Which other business systems? [partial]: The catalog includes Box, Salesforce, Notion, Slack, Zendesk and other systems. Individual entitlements, scopes and consent were not verified for every connector. Sources: glean:glean:connectors, glean:glean:r2-core-entitlements.
on_prem_sources Can on-prem file shares or databases be connected? [partial]: Deployment guidance supports private connectivity for on-premise connectors. This establishes a network option, not every file share/database or a locally hosted whole platform. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements.
connector_provider Who builds and maintains each connector? [partial]: Glean publishes native connector guides; custom connectors and MCP routes are separate. Maintenance ownership for every listed third-party integration was not established. Sources: glean:glean:connectors, glean:glean:gateway, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:outlook, glean:glean:teams-connector, glean:glean:r2-core-entitlements, glean:glean:drive, glean:glean:gmail, glean:glean:connectors, glean:glean:deploy, glean:glean:gateway.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Named knowledge integrations and extensible tools exist; broad source mentions lack enterprise permission detail.

Availability: beta · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, Commercial self-hosted TypingMind Teams server; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Growth/Professional SaaS RAG; separate annual commercial Teams self-host licence with optional KB and customer-managed connector credentials; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Current plan matrix sells RAG in Growth/Professional, while the technical KB guide (updated2025-11-10) still labels it Early Access. No dated GA transition or tenant rollout was verified; findings retain beta/Early Access qualification.
A reachable self-host plugin endpoint is not a native file-share crawler.

microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [partial]: The training-files comparison mentions OneDrive as a possible KB source; no retrieved setup guide establishes SharePoint, Outlook or Teams ingestion, permissions or maintenance. Sources: typingmind:typingmind:training-files-vs-knowledge-base.
google_workspace Which Google sources are connected? [partial]: Growth/Professional SaaS RAG names Google Drive. In the separate commercial Teams self-host package, external KB connectors require the operator’s OAuth configuration. Gmail and the full Workspace source set remain unverified. Sources: typingmind:typingmind:get-started-with-knowledge-base, typingmind:typingmind:setup-external-connectors-for-knowledge-base, typingmind:typingmind:r2-plan-matrix.
atlassian Confluence and Jira? [unknown]: Confluence and Jira? No first-party Confluence/Jira connector setup, complete M365 connector matrix or maintained on-prem file-share connector was established.
other_systems Which other business systems? [supported]: KB documentation names Notion and GitHub; admins select Notion pages/databases. Separate MCP/HTTP plugins can query other systems without proving a maintained KB connector. Sources: typingmind:typingmind:get-started-with-knowledge-base, typingmind:typingmind:connect-with-your-notion-pages, typingmind:typingmind:mcp.
on_prem_sources Can on-prem file shares or databases be connected? [partial]: Self-host operators can explicitly permit private custom-model/plugin/agent endpoints; custom database actions are described. A supported file-share crawler is not established. Sources: typingmind:typingmind:get-started-with-self-host-installation-instruct, typingmind:typingmind:overview.
connector_provider Who builds and maintains each connector? [partial]: TypingMind documents built-in KB setup; external self-host sources need operator-managed OAuth credentials and Firecrawl for web scraping. MCP servers and custom plugins have separate maintainers. Sources: typingmind:typingmind:setup-external-connectors-for-knowledge-base, typingmind:typingmind:mcp.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:training-files-vs-knowledge-base, typingmind:typingmind:get-started-with-knowledge-base, typingmind:typingmind:setup-external-connectors-for-knowledge-base, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:connect-with-your-notion-pages, typingmind:typingmind:mcp, typingmind:typingmind:get-started-with-self-host-installation-instruct, typingmind:typingmind:overview.

KNOW-04 Permission-aware retrieval

Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.

Glean

Agent cross-checked Support: partial

Permission-aware indexed and live retrieval is documented; the restricted-document test is outstanding.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect permission enforcement and connector access; fine-grained source rules documented per connector; add_ons=Glean Protect+ and account-team enablement for O365 sensitivity-label redlisting only; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Permission claims are documented only; no leak-free outcome or measured propagation delay is claimed.

source_permissions_respected Are source permissions enforced per user? [supported]: SharePoint, OneDrive and Teams docs describe per-user permissions checked at query time. This is documentary evidence, not a passed two-user test. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:teams-connector, glean:glean:r2-core-entitlements.
enforcement_point Does the source system, a mirrored index or nothing enforce them? [supported]: Indexed routes copy source ACLs into Glean and evaluate them at query time; live SharePoint/OneDrive routes avoid a stored content index. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:r2-core-entitlements.
revocation_delay How quickly does a removed permission take effect? [partial]: For indexed Drive, activity changes are checked every 10 minutes and group membership hourly. These are crawl schedules, not a measured revocation guarantee. Sources: glean:glean:drive, glean:glean:r2-core-entitlements.
admin_scope_controls Can admins exclude sites, folders or labels? [supported]: Admins can include/exclude connectors, containers and documents from LLM access. Changes may take up to an hour. Sources: glean:glean:restrictions, glean:glean:r2-core-entitlements.
sensitivity_labels Are Microsoft Purview or similar labels respected? [partial]: Glean Protect+ can exclude SharePoint/OneDrive files by Purview label priority after account-team enablement. It requires crawling, may need days for the first full crawl, and does not cover Teams message text. This is index exclusion, not a passed live-permission test. Sources: glean:glean:r4-purview-label-redlist.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:teams-connector, glean:glean:r2-core-entitlements, glean:glean:drive, glean:glean:restrictions, glean:glean:r4-purview-label-redlist.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Documented access control is by tagged knowledge and agent/group visibility; per-user source ACL enforcement is unproven.

Availability: beta · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Growth/Professional RAG data/tag selection; Professional adds group-based resource restrictions; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Current plan matrix sells RAG in Growth/Professional, while the technical KB guide (updated2025-11-10) still labels it Early Access. No dated GA transition or tenant rollout was verified; findings retain beta/Early Access qualification.
No two-user source-permission or revocation fixture.

source_permissions_respected Are source permissions enforced per user? [unknown]: Are source permissions enforced per user? No two-user permission/revocation fixture, source ACL mirror, revocation SLA or Microsoft Purview-label enforcement documentation was retrieved. Do not equate agent access with source-user permissions.
enforcement_point Does the source system, a mirrored index or nothing enforce them? [partial]: Growth/Professional bind data tags to agents; Professional adds agent availability by user/group. This application-side mechanism does not establish synchronized source-user ACLs. Sources: typingmind:typingmind:connect-knowledge-base-to-your-ai-agents, typingmind:typingmind:restrict-ai-agents-access, typingmind:typingmind:r2-plan-matrix.
revocation_delay How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? No two-user permission/revocation fixture, source ACL mirror, revocation SLA or Microsoft Purview-label enforcement documentation was retrieved. Do not equate agent access with source-user permissions.
admin_scope_controls Can admins exclude sites, folders or labels? [supported]: Admins choose the Notion pages/databases to ingest and select knowledge tags for each agent. Sources: typingmind:typingmind:connect-with-your-notion-pages, typingmind:typingmind:connect-knowledge-base-to-your-ai-agents.
sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: Are Microsoft Purview or similar labels respected? No two-user permission/revocation fixture, source ACL mirror, revocation SLA or Microsoft Purview-label enforcement documentation was retrieved. Do not equate agent access with source-user permissions.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:connect-knowledge-base-to-your-ai-agents, typingmind:typingmind:restrict-ai-agents-access, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:connect-with-your-notion-pages.

KNOW-05 Freshness and sync model

Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.

Glean

Agent cross-checked Support: partial

Glean combines indexed and live connector routes; refresh timing is source-specific.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite connector/index platform; Customer Hosted location/contract separately selected; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

live_or_indexed Is content searched live or copied into an index? [supported]: SharePoint/OneDrive document indexed, live and tool routes. Indexed routes copy content; live routes do not store content in the index. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:r2-core-entitlements.
sync_interval How often does an index refresh? [supported]: Drive documents 10-minute activity crawls, hourly people/group crawls, 3-hour incremental crawls and normally 28-day full crawls. Sources: glean:glean:drive, glean:glean:r2-core-entitlements.
deletion_propagation How quickly does a deleted document disappear? [partial]: Drive activity processing includes deletions, but no fixture deletion-to-answer interval or universal maximum was verified. Sources: glean:glean:drive, glean:glean:r2-core-entitlements.
index_location Where is indexed content stored? [partial]: Indexes run in the selected isolated Glean Hosted or Customer Hosted environment. Exact country and any secondary log/backup locations need deployment confirmation. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:r2-core-entitlements, glean:glean:drive, glean:glean:deploy.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

The KB indexes copies, refreshes connected content daily and uses selected SaaS or customer-hosted storage.

Availability: beta · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, Commercial self-hosted TypingMind Teams server; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Growth/Professional SaaS RAG; separately quoted annual Teams self-host licence and optional PostgreSQL KB; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Current plan matrix sells RAG in Growth/Professional, while the technical KB guide (updated2025-11-10) still labels it Early Access. No dated GA transition or tenant rollout was verified; findings retain beta/Early Access qualification.
No synchronization/deletion latency fixture.

live_or_indexed Is content searched live or copied into an index? [supported]: RAG splits and embeds copied source text in a knowledge index; full-context training files and live custom tools are separate. Sources: typingmind:typingmind:training-files-vs-knowledge-base.
sync_interval How often does an index refresh? [supported]: The KB guide describes daily connected-source refresh; Notion initial sync takes a few minutes. Neither is a permission-revocation guarantee. Sources: typingmind:typingmind:how-knowledge-base-works-in-typingmind-team, typingmind:typingmind:connect-with-your-notion-pages.
deletion_propagation How quickly does a deleted document disappear? [unknown]: How quickly does a deleted document disappear? Deleted-document propagation and exact SaaS index/backup location were not established.
index_location Where is indexed content stored? [partial]: Opt-in EU SaaS uses Vercel/AWS EU resources; optional self-host KB uses the operator’s PostgreSQL pgvector database and blob configuration. Exact SaaS index, backup and telemetry placement is not itemized. Sources: typingmind:typingmind:eu-data-center, typingmind:typingmind:get-started-with-self-host-installation-instruct.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:training-files-vs-knowledge-base, typingmind:typingmind:how-knowledge-base-works-in-typingmind-team, typingmind:typingmind:connect-with-your-notion-pages, typingmind:typingmind:eu-data-center, typingmind:typingmind:get-started-with-self-host-installation-instruct, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:cloud-host-vs-self-host.

KNOW-06 Grounding and retrieval quality

Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.

Glean

Agent cross-checked Support: partial

Linked source citations are documented; named-plan cross-language retrieval and observed grounding quality remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Assistant/Deep Research with Model Hub Usage; no verified Core Suite/Enterprise Flex cross-language entitlement; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Citation links do not establish citation accuracy. The Early Access language guide does not map cross-language retrieval to a verified named-plan entitlement.

citations Are answers linked to specific sources? [supported]: Assistant documentation describes grounded answers with linked citations; Deep Research produces cited company/web reports. Sources: glean:glean:research, glean:glean:sharing, glean:glean:r2-core-entitlements.
citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.
cross_language Does a question in one language find documents in another? [unknown]: The language guide labels answering across document/query languages Early Access, but its Core Suite/Enterprise Flex entitlement and enabled rollout were not established. Cross-language retrieval for those named plans remains unknown; no multilingual fixture was run.
no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.
observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:research, glean:glean:sharing, glean:glean:r2-core-entitlements, glean:glean:language.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Clickable source references are documented, but retrieval quality has no observed multilingual fixture.

Availability: beta · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Growth/Professional SaaS RAG and reference display; model-followed instructions separate from retrieval guarantees; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Current plan matrix sells RAG in Growth/Professional, while the technical KB guide (updated2025-11-10) still labels it Early Access. No dated GA transition or tenant rollout was verified; findings retain beta/Early Access qualification.
No shared multilingual/citation-accuracy fixture.

citations Are answers linked to specific sources? [supported]: Admins may enable reference display for knowledge responses so users can follow source links. Sources: typingmind:typingmind:get-started-with-knowledge-base.
citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? No shared German/French/English question set, source-support check, cross-language retrieval test or measured answer count was run.
cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? No shared German/French/English question set, source-support check, cross-language retrieval test or measured answer count was run.
no_answer_behaviour Does it say when the corpus has no answer? [partial]: Admins can instruct the model to refrain from answering when knowledge is insufficient; the system-prompt guide gives an example. This is prompt configuration, not a tested no-answer guarantee. Sources: typingmind:typingmind:system-prompts-on-admin-panel.
observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? No shared German/French/English question set, source-support check, cross-language retrieval test or measured answer count was run.

KNOW-07 Memory and personal context

Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.

Glean

Agent cross-checked Support: partial

Glean documents personal saved and learned memory with user controls and a limited admin off switch.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite saved memory in seat and learned memory with Model Hub Usage; Enterprise Flex learned-memory rate/temporary waiver separate; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

custom_instructions Can users set persistent instructions? [supported]: Saved preferences and explicit memories can persist across conversations. Sources: glean:glean:memory, glean:glean:r2-core-entitlements.
cross_chat_memory Does the product remember facts across chats? [supported]: Saved and learned memories retain user work context and preferences across chats, subject to deployment availability. Sources: glean:glean:memory, glean:glean:r2-core-entitlements.
user_memory_controls Can users view, edit and delete memories? [supported]: Users can view, edit and delete memories and control memory use in a conversation. Sources: glean:glean:memory, glean:glean:r2-core-entitlements.
admin_memory_controls Can admins turn memory off? [partial]: Admins can disable learned memory; saved memories are user-controlled and cannot be disabled by admins through this setting. Sources: glean:glean:memory-admin, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:memory, glean:glean:r2-core-entitlements, glean:glean:memory-admin.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Persistent agent and global admin instructions are documented; named-tier cross-chat memory and its controls remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams SaaS Starter/Growth/Professional instructions and shared agents; exact commercial entitlement for non-project memory and its controls unverified; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Persistent instructions are distinct from learned cross-chat memory. The Memory guide and release do not establish its named-tier entitlement.

custom_instructions Can users set persistent instructions? [supported]: Persistent agent instructions and global admin instructions are documented; agents can include full-context training files. Sources: typingmind:typingmind:system-prompts-on-admin-panel, typingmind:typingmind:training-files-vs-knowledge-base.
cross_chat_memory Does the product remember facts across chats? [unknown]: The October 14 Teams release and Memory guide describe cross-chat memory, but no named Starter/Growth/Professional entitlement for that capability was established. The Growth/Professional Projects gate does not establish non-project memory availability.
user_memory_controls Can users view, edit and delete memories? [unknown]: The Memory guide describes saved-memory settings, but their named Teams tier entitlement and complete edit/delete behavior remain unverified. No personal-app control is inferred to be a Teams entitlement.
admin_memory_controls Can admins turn memory off? [unknown]: The October 14 Teams release describes an admin Memory switch, but the current plan matrix does not map it to a named tier. Organization-wide memory-control entitlement remains unknown.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:system-prompts-on-admin-panel, typingmind:typingmind:training-files-vs-knowledge-base, typingmind:typingmind:release, typingmind:typingmind:memory, typingmind:typingmind:r2-plan-matrix.

Assistants and agents

AGT-01 Custom assistants

Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.

Glean

Agent cross-checked Support: partial

Custom agents combine instructions, models, knowledge and tools and have an internal library.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Building/Governance/Sharing in seat; builder assistance/debugging/runtime use Model Hub as applicable; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

create_assistants Can users create assistants with instructions, knowledge and tools? [supported]: Agent Builder configures instructions, model choice, knowledge and tools, with Workflow and Auto modes. Sources: glean:glean:builder, glean:glean:agents, glean:glean:r2-core-entitlements.
creator_permissions Can admins limit who creates them? [partial]: Admin role and agent-sharing controls regulate creation and distribution; no trial creation-boundary check was performed. Sources: glean:glean:roles, glean:glean:agent-sharing, glean:glean:r2-core-entitlements.
sharing_scope Can assistants be shared with users, groups or everyone? [supported]: Agents have controlled sharing/edit access, including department and IdP-group audiences where enabled. Sources: glean:glean:agent-sharing, glean:glean:groups, glean:glean:r2-core-entitlements.
catalogue Is there an internal assistant directory? [supported]: The Agent library shows accessible agents for discovery and execution. Sources: glean:glean:library, glean:glean:r2-core-entitlements.
prompt_library Are shared prompt templates available? [partial]: The former Prompt Library was retired August 5, 2025. Reusable prompts and apps moved to Agents; use current agents/templates rather than the retired interface. Sources: glean:glean:sunset, glean:glean:library, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:builder, glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:roles, glean:glean:agent-sharing, glean:glean:groups, glean:glean:library, glean:glean:sunset.

TypingMind / TypingMind Teams

Agent cross-checked Support: supported

Teams admins publish agents and prompts, with delegated creation permissions and group access.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Starter/Growth/Professional shared agents and prompts; Growth/Professional RAG; Professional delegated roles and resource visibility; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

create_assistants Can users create assistants with instructions, knowledge and tools? [supported]: All SaaS tiers include shared agents and configured models/plugins; tagged RAG knowledge requires Growth/Professional. Sources: typingmind:typingmind:build-a-shared-ai-agent-collection, typingmind:typingmind:training-files-vs-knowledge-base, typingmind:typingmind:r2-plan-matrix.
creator_permissions Can admins limit who creates them? [supported]: Professional custom roles delegate AI Agent management separately from other Admin Panel permissions. Sources: typingmind:typingmind:roles-and-permissions, typingmind:typingmind:r2-plan-matrix.
sharing_scope Can assistants be shared with users, groups or everyone? [supported]: All tiers publish shared agent collections; Professional adds per-user/group resource restrictions. Sources: typingmind:typingmind:build-a-shared-ai-agent-collection, typingmind:typingmind:restrict-ai-agents-access, typingmind:typingmind:r2-plan-matrix.
catalogue Is there an internal assistant directory? [supported]: The shared agent collection is displayed in the team chat UI. Sources: typingmind:typingmind:build-a-shared-ai-agent-collection.
prompt_library Are shared prompt templates available? [supported]: All SaaS tiers provide a shared prompt library; Professional adds per-user prompt visibility controls. Sources: typingmind:typingmind:build-a-shared-prompt-library, typingmind:typingmind:r2-plan-matrix.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:build-a-shared-ai-agent-collection, typingmind:typingmind:training-files-vs-knowledge-base, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:roles-and-permissions, typingmind:typingmind:restrict-ai-agents-access, typingmind:typingmind:build-a-shared-prompt-library.

AGT-02 Tools, actions and MCP

Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.

Glean

Agent cross-checked Support: partial

Glean supports tools and external MCP with admin access controls; tool identities vary by route.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite native tools/MCP host and Developer Tools; LLM tool/API calls incur Model Hub Usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

External-tool access boundaries were not tested. Customer Key and tool-provider contracts remain separate.

builtin_tools Which tools are built in? [supported]: Agents can search knowledge, analyze data and read/write connected records; available tools depend on enabled connectors. Sources: glean:glean:agents, glean:glean:r2-core-entitlements.
custom_actions Can admins add API actions? [supported]: The MCP Gateway exposes customer-built read/write tools as well as connector tools. Sources: glean:glean:gateway, glean:glean:r2-core-entitlements.
mcp_client Can it use remote MCP servers, and with what admin control? [partial]: Admins register external remote MCP servers and apply role/group controls in Glean. This pass did not execute a server call. Sources: glean:glean:gateway, glean:glean:r2-core-entitlements.
tool_auth Do tools act as the user or as a shared account? [partial]: OAuth integrations can use Glean-managed or customer OAuth applications; agent service credentials are a distinct route. Identity must be checked per tool. Sources: glean:glean:oauth, glean:glean:r2-core-entitlements.
tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Admins control tool exposure. The Microsoft file-creation guide instructs interactive-agent builders to disable Run without user confirmation when user approval is required. Write confirmation is configurable, not an unconditional enforced rule; a universal approval policy for unattended agents remains unknown. Sources: glean:glean:gateway, glean:glean:r3-microsoft-write-confirmation, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:gateway, glean:glean:oauth, glean:glean:r3-microsoft-write-confirmation.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Built-in plugins and custom HTTP/JavaScript/MCP tools are available; authentication varies by connector.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, TypingMind personal browser app and PWA; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Starter/Growth/Professional plugins and remote MCP; Professional group restrictions; personal Private MCP Connector route separate; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=Remote server/provider regions depend on configuration; personal local MCP is not a verified Teams local route; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

builtin_tools Which tools are built in? [supported]: Documented tools include Toolbox, web/deep research, image generation and voice services; optional third-party API keys may be required. Sources: typingmind:typingmind:toolbox, typingmind:typingmind:deep-research, typingmind:typingmind:image, typingmind:typingmind:voice.
custom_actions Can admins add API actions? [supported]: Custom actions can be implemented as JavaScript, HTTP actions or MCP integrations. Sources: typingmind:typingmind:overview.
mcp_client Can it use remote MCP servers, and with what admin control? [partial]: Teams pricing lists MCP integration and the MCP guide explicitly gives Team OAuth callbacks and per-user/per-chat sessions for remote HTTP MCP. The Private MCP Connector and local terminal-command procedure are explicitly personal-app routes; Teams local MCP support is unverified. Sources: typingmind:typingmind:mcp, typingmind:typingmind:pricing, typingmind:typingmind:r2-plan-matrix.
tool_auth Do tools act as the user or as a shared account? [partial]: Teams remote MCP supports user OAuth and per-user sessions; separately configured plugins may use shared keys. The personal Private MCP Connector is not claimed for Teams. Sources: typingmind:typingmind:mcp, typingmind:typingmind:deep-research, typingmind:typingmind:r2-plan-matrix.
tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Professional admins restrict plugin visibility/usage by group. The MCP guide allows tools to be disabled individually; a mandatory per-action side-effect confirmation policy and Teams local connector are unverified. Sources: typingmind:typingmind:restrict-plugin-access, typingmind:typingmind:mcp, typingmind:typingmind:r2-plan-matrix.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:toolbox, typingmind:typingmind:deep-research, typingmind:typingmind:image, typingmind:typingmind:voice, typingmind:typingmind:overview, typingmind:typingmind:mcp, typingmind:typingmind:pricing, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:restrict-plugin-access.

AGT-03 Web search and deep research

Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.

Glean

Agent cross-checked Support: partial

Brave is the new web-search default; OpenAI search is a legacy route under migration. Deep Research produces cited read-only reports.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=2026-10-21, after the October 19 start of OpenAI-to-Brave migration; individual migration completion unobserved; plan=Core Suite Deep Research with Model Hub Usage; Brave for new web-search setups, configured Gemini route per setup guide, legacy OpenAI only until migrated; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

The dated release governs the new-versus-legacy route distinction. No per-tenant configuration, migration completion or provider-region test was performed.

web_search Is web search available? [supported]: Brave is the default for new web-search setups. The setup guide also documents Google Gemini. OpenAI Web Search is closed to new setups; existing instances work only until Glean migrates them to Brave, beginning October 19. Sources: glean:glean:web, glean:glean:r2-core-entitlements, glean:glean:r3-october-rollout-migration.
admin_toggle Can admins disable it per organisation or group? [partial]: Admins select enabled search tools and publication to Assistant, Agents and MCP. Universal per-group disabling was not verified. Sources: glean:glean:web, glean:glean:r2-core-entitlements.
search_provider Which search provider handles queries, and where? [partial]: Brave is the new default and the provider named by Deep Research; Gemini is another documented configured route. OpenAI is legacy-only during the migration that began October 19. Per-tenant migration completion and query-processing countries remain unknown. Sources: glean:glean:web, glean:glean:research, glean:glean:r2-core-entitlements, glean:glean:r3-october-rollout-migration.
deep_research Is multi-step research with a report available? [supported]: Deep Research writes cited multi-source reports from company sources and the web; it does not write to connected systems. Sources: glean:glean:research, glean:glean:r2-core-entitlements.
web_citations Are web sources cited? [supported]: Deep Research reports contain linked web and company citations. Sources: glean:glean:research, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:web, glean:glean:r2-core-entitlements, glean:glean:r3-october-rollout-migration, glean:glean:research.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Deep Research is a configurable search/read/report plugin with separate provider accounts.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams plugin access on Starter/Growth/Professional; Professional for group availability/limits; add_ons=Customer SerpAPI and Firecrawl keys; model API charges; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

web_search Is web search available? [supported]: The Deep Research plugin performs iterative web search and page reading. Sources: typingmind:typingmind:deep-research.
admin_toggle Can admins disable it per organisation or group? [supported]: Professional admins restrict the research/search plugin to selected user groups through Plugin Access and Limits. Sources: typingmind:typingmind:restrict-plugin-access, typingmind:typingmind:r2-plan-matrix.
search_provider Which search provider handles queries, and where? [partial]: This plugin requires SerpAPI for search and Firecrawl for page retrieval; processing countries for queries/content were not established. Sources: typingmind:typingmind:deep-research.
deep_research Is multi-step research with a report available? [supported]: The plugin plans and iterates search/reading into a report, within its documented two-minute execution bound. Sources: typingmind:typingmind:deep-research.
web_citations Are web sources cited? [partial]: The research plugin produces a sourced report, but link completeness and citation accuracy were not independently checked. Sources: typingmind:typingmind:deep-research.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:deep-research, typingmind:typingmind:restrict-plugin-access, typingmind:typingmind:r2-plan-matrix.

AGT-04 Workflows and automation

Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.

Glean

Agent cross-checked Support: supported

Workflow mode supports multi-step logic with schedule and content-event triggers.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Building, workflow mode and triggers in seat; LLM execution incurs Model Hub Usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

workflow_builder Is there a workflow or chain builder? [supported]: Workflow mode supports explicit steps, branches, loops and hand-offs; Auto mode builds from natural-language goals. Sources: glean:glean:agents, glean:glean:r2-core-entitlements.
scheduled_tasks Can prompts or assistants run on a schedule? [supported]: Published agents can run on schedules after admin enablement; setup differs by Auto versus Workflow mode. Sources: glean:glean:triggers, glean:glean:r2-core-entitlements.
event_triggers Can external events start a workflow? [supported]: Content triggers run when supported connected-system content changes; chat and form triggers are separate. Sources: glean:glean:triggers, glean:glean:r2-core-entitlements.
builder_audience Is building aimed at business users, IT or developers? [supported]: The builder supports natural-language creation and explicit workflow editing; the documentation includes self-paced Agent Builder training. Sources: glean:glean:agents, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:triggers.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

The documented automation layer uses agents and plugins rather than an established visual scheduling system.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, TypingMind Teams REST API; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams plugins/agents on Starter/Growth/Professional; Professional external REST API integration; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

workflow_builder Is there a workflow or chain builder? [partial]: Docs describe composing AI interactions with JavaScript/HTTP/MCP plugins and business automation examples. A visual DAG/chain builder was not established. Sources: typingmind:typingmind:overview.
scheduled_tasks Can prompts or assistants run on a schedule? [unknown]: Can prompts or assistants run on a schedule? No native recurring scheduler, durable workflow engine or supported event trigger setup was established.
event_triggers Can external events start a workflow? [partial]: Professional external REST integration lets an external application call a Teams chat/agent API. This is a developer invocation route, not an established native managed trigger engine. Sources: typingmind:typingmind:api-integration-overview, typingmind:typingmind:r2-plan-matrix.
builder_audience Is building aimed at business users, IT or developers? [supported]: Team users use shared agents; technical builders configure JavaScript/HTTP plugins and credentials. Professional custom roles delegate administration, and its API supports developer integrations. Sources: typingmind:typingmind:overview, typingmind:typingmind:roles-and-permissions, typingmind:typingmind:r2-plan-matrix.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:overview, typingmind:typingmind:api-integration-overview, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:roles-and-permissions.

AGT-05 Agentic task execution

Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.

Glean

Agent cross-checked Support: partial

Auto mode agents plan and use tools, but end-to-end execution safety was not tested.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Harness/Agent Building with Model Hub Usage for LLM execution; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

agent_mode Is there an agent mode for multi-step tasks? [supported]: Auto mode agents dynamically choose tools and delegate subtasks; Workflow mode uses explicit steps. Sources: glean:glean:agents, glean:glean:r2-core-entitlements.
visible_steps Are steps and tool calls shown? [partial]: Workflow steps and builder preview/debugging are documented. Complete runtime visibility for every Auto action was not verified. Sources: glean:glean:builder, glean:glean:agents, glean:glean:r2-core-entitlements.
side_effect_confirmation Must the user confirm actions with side effects? [partial]: Office creation tools describe a confirmation step before writing, without an editable inline preview. This does not establish confirmation for all scheduled operations. Sources: glean:glean:office-output, glean:glean:r2-core-entitlements.
stop_control Can the user stop a running task? [partial]: The October 15 release documents that canceling an Assistant response terminates its tool calls and background tasks. Universal cancellation across scheduled/independent agents and every client was not verified by a fixture. Sources: glean:glean:r4-cancellation-release.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:builder, glean:glean:office-output, glean:glean:r4-cancellation-release.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Multi-step tool workflows exist; universal side-effect confirmation and run controls remain unproven.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

agent_mode Is there an agent mode for multi-step tasks? [supported]: The Deep Research plugin repeatedly searches/reads, and automation docs describe tool-driven multistep business actions. Sources: typingmind:typingmind:deep-research, typingmind:typingmind:overview.
visible_steps Are steps and tool calls shown? [partial]: The research workflow is described as iterative search and page reading, but a complete visible execution trace for all agents/tools was not established. Sources: typingmind:typingmind:deep-research.
side_effect_confirmation Must the user confirm actions with side effects? [unknown]: Must the user confirm actions with side effects? No bounded run verified visible traces, stop behaviour, rollback or mandatory side-effect confirmation for all custom tools.
stop_control Can the user stop a running task? [unknown]: Can the user stop a running task? No bounded run verified visible traces, stop behaviour, rollback or mandatory side-effect confirmation for all custom tools.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:deep-research, typingmind:typingmind:overview.

AGT-06 Programmable access

Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.

Glean

Agent cross-checked Support: partial

Public platform APIs and a remote MCP server are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean APIs and remote MCP server; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Platform/Admin/Indexing/Tools APIs in seat and LLM Client APIs/MCP with Model Hub Usage; Enterprise Flex Client APIs consume FlexCredits; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

chat_api Is there an API for chat and assistants? [supported]: Core Suite lists Chat and Agents APIs plus platform APIs and Web SDK; LLM-using calls incur Model Hub consumption. Sources: glean:glean:core-price, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
knowledge_api Can documents be loaded through an API? [supported]: Core Suite lists the Indexing API and Tools API; document upload APIs are linked from the file-upload guide. Sources: glean:glean:core-price, glean:glean:uploads, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
api_governance Do audit, budgets and model rules apply to API use? [partial]: Machine-scale API usage can incur extra fees, and MCP uses user permissions. Full audit/budget/model-rule parity across API credentials was not tested. Sources: glean:glean:core-price, glean:glean:mcp, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
mcp_server Does the product expose itself to other agents over MCP? [supported]: Glean MCP exposes search, chat, document reading and other tools to external AI hosts. Sources: glean:glean:mcp, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:core-price, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:uploads, glean:glean:mcp.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

The Teams REST API creates chat/agent responses with governed api-users.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams REST API; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Professional API integration; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

chat_api Is there an API for chat and assistants? [supported]: Teams REST endpoints produce model or agent responses, including configured plugins, KB and MCP capabilities. Sources: typingmind:typingmind:api-integration-overview.
knowledge_api Can documents be loaded through an API? [unknown]: Can documents be loaded through an API? The retrieved API overview did not establish a supported knowledge-upload API or an MCP server exposing TypingMind itself.
api_governance Do audit, budgets and model rules apply to API use? [partial]: An API key creates an api-user subject to the same user restrictions and usage limits. Complete audit coverage, currency budgets and all API routes were not established. Sources: typingmind:typingmind:api-integration-overview.
mcp_server Does the product expose itself to other agents over MCP? [unknown]: Does the product expose itself to other agents over MCP? The retrieved API overview did not establish a supported knowledge-upload API or an MCP server exposing TypingMind itself.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:api-integration-overview.

Daily work

WORK-01 Clients and access points

Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.

Glean

Agent cross-checked Support: partial

Glean has web, desktop, mobile and extension access, including managed mobile controls.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Glean for Desktop Windows and macOS, Glean iOS and Android, Glean browser extension and companion; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Glean surfaces included in seat; individual AI actions may incur Model Hub Usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=Windows, macOS, iOS, Android.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

web Is a full web client available? [supported]: The full browser app provides chat, Library and agents. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements.
desktop_apps Windows and macOS apps? [supported]: Windows and macOS desktop clients are documented. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements.
mobile_apps iOS and Android apps with SSO? [supported]: iOS and Android apps require an active SSO-configured tenant. Sources: glean:glean:mobile, glean:glean:r2-core-entitlements.
browser_extension Is there a browser extension or sidebar? [supported]: The extension supplies sidebar chat/search and a companion for selected text. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements.
managed_deployment Can IT deploy and configure clients through MDM? [supported]: Mobile integrates with Intune App Protection. Managed desktop and extension deployment are linked in official deployment guidance. Sources: glean:glean:mobile, glean:glean:surfaces, glean:glean:r2-core-entitlements.
client_feature_gaps Which features are missing on mobile? [partial]: Deep Research is web-only. Real-time voice supports web, desktop and mobile; other complete parity differences were not verified. Sources: glean:glean:research, glean:glean:voice, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements, glean:glean:mobile, glean:glean:research, glean:glean:voice.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

The primary client is a browser app; installable PWAs are documented separately from native apps.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, TypingMind personal browser app and PWA; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams SaaS Starter/Growth/Professional browser chat; PWA installation findings only for personal typingmind.com (licence feature gates separate); add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

web Is a full web client available? [supported]: Teams supplies a branded browser chat interface and separate Admin Panel. Sources: typingmind:typingmind:typingmind-vs-typingmind-team.
desktop_apps Windows and macOS apps? [partial]: The personal typingmind.com app has browser-PWA installation instructions for Windows/macOS; this is not evidence of a Teams native desktop app or Teams PWA deployment entitlement. Sources: typingmind:typingmind:install, typingmind:typingmind:r2-personal-bulk-licence.
mobile_apps iOS and Android apps with SSO? [partial]: Personal typingmind.com can be added to iOS/Android home screens as a browser PWA. Teams Professional SSO is a separate entitlement; no Teams installable mobile client or mobile SSO fixture was verified. Sources: typingmind:typingmind:install, typingmind:typingmind:r2-personal-bulk-licence, typingmind:typingmind:r2-plan-matrix.
browser_extension Is there a browser extension or sidebar? [unknown]: Is there a browser extension or sidebar? No MDM packaging/configuration, supported browser sidebar/extension or mobile feature-parity matrix was established.
managed_deployment Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? No MDM packaging/configuration, supported browser sidebar/extension or mobile feature-parity matrix was established.
client_feature_gaps Which features are missing on mobile? [unknown]: Which features are missing on mobile? No MDM packaging/configuration, supported browser sidebar/extension or mobile feature-parity matrix was established.

WORK-02 Office suite and Teams integration

Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.

Glean

Agent cross-checked Support: partial

A Microsoft Teams app is documented; connectors and file-generation tools do not establish in-Office add-ins.

Availability: generally-available · Delivery: official-integration
Scope: surfaces=Glean in Microsoft Teams, Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite embedded Microsoft Teams and other listed surfaces; selected Assistant actions incur Model Hub Usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

word_excel_powerpoint Does it work inside Word, Excel and PowerPoint? [unknown]: Does it work inside Word, Excel and PowerPoint? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.
outlook Does it work inside Outlook? [unknown]: Does it work inside Outlook? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.
teams Is there a Teams app or bot? [supported]: The Glean Teams app has an admin installation guide and tenant setup/consent requirements. Sources: glean:glean:teams-app, glean:glean:r2-core-entitlements.
google_workspace_apps Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.
licence_prerequisites Which licences or consents are needed? [partial]: Teams requires admin deployment in a configured Glean tenant and Microsoft permissions. Extra licence charges are not numerically specified in the guide. Sources: glean:glean:teams-app, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:teams-app, glean:glean:r2-core-entitlements.

TypingMind / TypingMind Teams

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

WORK-03 Translation and writing

Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.

Glean

Agent cross-checked Support: partial

Browser companion translation and general writing are documented; layout-preserving document translation is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean browser extension and companion, Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite browser Companion/Sidebar surfaces included; LLM writing/translation uses configured model usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.
translation_engine Which engine translates? [partial]: The browser companion translates selected text through Glean. A dedicated translation service or exact translation-model route is not named here. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements.
glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.
formality_and_variants Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.
writing_tools Are dedicated rewrite and proofreading tools available? [partial]: Configured agents support drafting; the browser companion explains, summarizes and translates selected text. Dedicated proofreading behavior was not verified. Sources: glean:glean:surfaces, glean:glean:agents, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements, glean:glean:agents.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Configurable model instructions support writing workflows; dedicated translation fidelity is unestablished.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? No whole-document formatting-preserving translation fixture, company glossary engine or Swiss language-quality test was retrieved.
translation_engine Which engine translates? [partial]: Writing/translation prompts are handled by the customer-selected LLM; no separate translation engine or formatting-preserving document pipeline was established. Sources: typingmind:typingmind:manage-ai-models, typingmind:typingmind:system-prompts-on-admin-panel.
glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? No whole-document formatting-preserving translation fixture, company glossary engine or Swiss language-quality test was retrieved.
formality_and_variants Can formality and regional variants (de-CH) be set? [partial]: Global and agent instructions can specify tone and language, but no dedicated de-CH/formality switch or quality guarantee was established. Sources: typingmind:typingmind:system-prompts-on-admin-panel.
writing_tools Are dedicated rewrite and proofreading tools available? [partial]: Shared prompts and marketing-writing workflows support rewriting tasks; a dedicated proofreading interface and correction-quality fixture were not established. Sources: typingmind:typingmind:build-a-shared-prompt-library, typingmind:typingmind:ad-creative-generator.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:manage-ai-models, typingmind:typingmind:system-prompts-on-admin-panel, typingmind:typingmind:build-a-shared-prompt-library, typingmind:typingmind:ad-creative-generator.

WORK-04 Image generation and editing

Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.

Glean

Agent cross-checked Support: partial

Glean can generate and edit images using enabled image models.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite image generation/editing with Model Hub Usage; provider/key availability remains conditional; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

image_generation Can users generate images, with which models? [supported]: Universal Model Key uses the managed GPT Image 2.5 or GPT Image 2 default; Customer Key admins select image models and Agents can select enabled models. Sources: glean:glean:images, glean:glean:r2-core-entitlements.
image_editing Can users edit uploaded images? [supported]: The image guide documents editing uploaded images. Sources: glean:glean:images, glean:glean:r2-core-entitlements.
admin_control Can admins restrict image generation? [supported]: An administrator must enable image generation and a supported image model. Sources: glean:glean:images, glean:glean:r2-core-entitlements.
usage_terms What usage rights apply to output? [partial]: Customer rights in outputs are governed by the Terms and AI Addendum together with model-provider terms; no unique or exclusive image-output guarantee was verified. Sources: glean:glean:terms, glean:glean:ai-addendum, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:images, glean:glean:r2-core-entitlements, glean:glean:terms, glean:glean:ai-addendum.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

GPT Image generation and editing use customer API credentials and controllable plugins.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams plugin access on Starter/Growth/Professional; Professional for group-based image-plugin governance; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

image_generation Can users generate images, with which models? [supported]: The GPT Image 2.5 plugin documents image generation through the customer’s OpenAI API. Sources: typingmind:typingmind:image.
image_editing Can users edit uploaded images? [supported]: The October 2 changelog says GPT Image editing accepts any image in a chat, including attachments and artifact images. Sources: typingmind:typingmind:release, typingmind:typingmind:image.
admin_control Can admins restrict image generation? [partial]: Professional admins restrict the image plugin by user group. Coverage of every provider-native image route remains unverified. Sources: typingmind:typingmind:restrict-plugin-access, typingmind:typingmind:r2-plan-matrix.
usage_terms What usage rights apply to output? [partial]: The Terms say users own their content, subject to provider terms. No independent clearance of third-party rights or all model-provider output licences was performed. Sources: typingmind:typingmind:terms-of-service.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:image, typingmind:typingmind:release, typingmind:typingmind:restrict-plugin-access, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:terms-of-service.

WORK-05 Voice and meetings

Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.

Glean

Agent cross-checked Support: partial

Real-time voice is available with provider streaming; meeting functionality depends on key mode.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Glean for Desktop Windows and macOS, Glean iOS and Android; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite real-time voice/Meeting Notes with Model Hub Usage; Meeting Notes requires Universal Model Key per feature matrix; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Raw voice audio streams to the configured model provider and is not stored according to the voice guide; transcripts follow chat retention.

dictation Can users dictate prompts? [unknown]: Can users dictate prompts? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested.
read_aloud Can answers be read aloud? [partial]: Real-time voice speaks its responses; a separate read-aloud control for arbitrary text responses was not established. Sources: glean:glean:voice, glean:glean:r2-core-entitlements.
voice_conversation Is a live voice mode available? [supported]: Interactive voice supports web, desktop and mobile, with interruptible spoken replies and a chat transcript. It does not invoke a chosen published agent. Sources: glean:glean:voice, glean:glean:r2-core-entitlements.
meeting_summaries Are meetings transcribed and summarised? [partial]: The key matrix lists Meeting Notes as generally available with Universal Model Key and unsupported with Customer Key. Recording/language behavior was not tested. Sources: glean:glean:key-matrix, glean:glean:r2-core-entitlements.
swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:voice, glean:glean:r2-core-entitlements, glean:glean:key-matrix.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Dictation, read-aloud and audio-summary workflows are documented; live meetings and Swiss German quality are unknown.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

dictation Can users dictate prompts? [supported]: Dictation uses browser speech recognition or customer OpenAI Whisper, Groq or Azure transcription credentials; Teams admins configure keys. Sources: typingmind:typingmind:voice.
read_aloud Can answers be read aloud? [supported]: Browser speech, ElevenLabs or OpenAI TTS reads answers aloud with playback/autoplay controls. Sources: typingmind:typingmind:tts.
voice_conversation Is a live voice mode available? [unknown]: Is a live voice mode available? No full-duplex live voice mode, Swiss German audio fixture or native meeting-attendance integration was established.
meeting_summaries Are meetings transcribed and summarised? [partial]: The meeting-summarizer workflow uses recorded audio transcription and LLM summaries; Whisper upload is capped at 25MB. No live meeting bot or diarization quality test was established. Sources: typingmind:typingmind:meeting-summarizer, typingmind:typingmind:voice.
swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? No full-duplex live voice mode, Swiss German audio fixture or native meeting-attendance integration was established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:voice, typingmind:typingmind:tts, typingmind:typingmind:meeting-summarizer.

WORK-06 Data analysis and document output

Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.

Glean

Agent cross-checked Support: partial

Data analysis and Office file output are documented, with spreadsheet and template limitations.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Assistant/Canvas/document output with Model Hub Usage; provider/tool prerequisites apply; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

No fixture analysis or output-file inspection. Code-interpreter provider and retention differ by route.

data_analysis Can it analyse spreadsheets with executed code? [supported]: Thinking-mode uploaded spreadsheets can use a per-user/session sandbox. Indexed spreadsheets may be truncated and cross-indexed-file numeric aggregation is not supported by the documented Data Analysis route. Sources: glean:glean:analysis, glean:glean:r2-core-entitlements.
charts Can it produce charts? [unknown]: The Data Analysis and Office-output guides were checked, but chart generation and chart-file fidelity were not established or observed in this pass.
office_file_output Can it create Word, Excel or PowerPoint files? [supported]: Enabled tools create Word documents, Excel workbooks and PowerPoint decks, saved/downloaded through the documented route. Arbitrary Word/Excel template population is not supported by create tools. Sources: glean:glean:office-output, glean:glean:r2-core-entitlements.
canvas_editing Is there a document or canvas editor for iterating on output? [supported]: Slide generation creates decks in Canvas for refinement and export; exact themes and embedded elements are not guaranteed. Sources: glean:glean:office-output, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:analysis, glean:glean:r2-core-entitlements, glean:glean:office-output.

TypingMind / TypingMind Teams

Agent cross-checked Support: supported

Toolbox executes code locally and produces charts and Office documents; Growth includes Canvas.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Growth/Professional for Canvas; Toolbox on tool-capable models with separate API usage; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

data_analysis Can it analyse spreadsheets with executed code? [supported]: Toolbox runs Python/JavaScript in the browser, including tabular analysis libraries. Network is disabled by default; analysis is not a vendor EU code-execution guarantee. Sources: typingmind:typingmind:toolbox.
charts Can it produce charts? [supported]: Toolbox supports chart generation with Plotly and Bokeh. Sources: typingmind:typingmind:toolbox.
office_file_output Can it create Word, Excel or PowerPoint files? [supported]: Toolbox creates/edits documents, spreadsheets, presentations and PDFs, including Office formats. Sources: typingmind:typingmind:toolbox.
canvas_editing Is there a document or canvas editor for iterating on output? [supported]: The Teams plan comparison lists Canvas and Artifacts for Growth and Professional. Sources: typingmind:typingmind:compare-typingmind-team-plans.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:toolbox, typingmind:typingmind:compare-typingmind-team-plans.

WORK-07 Sharing and team spaces

Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.

Glean

Agent cross-checked Support: partial

Viewer chat sharing documents recipient-source redaction; current Projects and group-chat plan entitlements remain unknown.

Availability: beta · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Assistant Viewer sharing; current Projects and Team-chat Editor entitlement under Core Suite/Enterprise Flex unverified; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Viewer redaction must not be generalized to Team-chat Editors. Projects and Team-chat commercial/rollout entitlements remain unknown; no two-user fixture was run.

share_chats Can chats be shared inside the organisation? [supported]: Users can share chats with users, departments or the organization, with Viewer read-only access. Sources: glean:glean:sharing, glean:glean:r2-core-entitlements.
team_spaces Are shared projects or workspaces available? [unknown]: The Projects guide describes gradual enablement but does not establish a current named Core Suite/Enterprise Flex entitlement. Shared-project availability remains unknown.
group_chat Can several people chat together with the AI? [unknown]: The Team chat guide describes a beta enabled for selected users, but its current Core Suite/Enterprise Flex entitlement was not established. Multi-user AI chat availability for a named plan remains unknown.
share_permission_boundary Does sharing respect the recipient's access to sources? [partial]: For Viewer chat sharing, the guide documents redaction of inaccessible citations and content. That finding does not establish the distinct Team-chat Editor entitlement or its availability for a Core Suite/Enterprise Flex tenant. No cross-group sharing test was run. Sources: glean:glean:sharing, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sharing, glean:glean:r2-core-entitlements, glean:glean:projects, glean:glean:team-chat.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Shared agents and prompt libraries are documented, but collaborative project/chat boundaries are not established.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

share_chats Can chats be shared inside the organisation? [unknown]: Can chats be shared inside the organisation? No Teams-specific shared-chat recipient ACL/redaction guarantee, simultaneous multi-person AI conversation or source-permission sharing fixture was established.
team_spaces Are shared projects or workspaces available? [partial]: Teams share an agent catalogue and prompt library; project-scoped memory is documented. Shared project membership and cross-user workspace semantics were not established. Sources: typingmind:typingmind:build-a-shared-ai-agent-collection, typingmind:typingmind:build-a-shared-prompt-library, typingmind:typingmind:release.
group_chat Can several people chat together with the AI? [unknown]: Can several people chat together with the AI? No Teams-specific shared-chat recipient ACL/redaction guarantee, simultaneous multi-person AI conversation or source-permission sharing fixture was established.
share_permission_boundary Does sharing respect the recipient's access to sources? [unknown]: Does sharing respect the recipient's access to sources? No Teams-specific shared-chat recipient ACL/redaction guarantee, simultaneous multi-person AI conversation or source-permission sharing fixture was established.

WORK-08 Interface languages and accessibility

Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.

Glean

Agent cross-checked Support: partial

German, French, Italian and English end-user UIs are documented; admin setup is not localized.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite client surfaces; detailed language/localization entitlements not separately mapped by plan; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.
The language/accessibility pages describe the common product, without a separate Core Suite/Enterprise Flex localization entitlement matrix.

ui_languages Which UI languages are offered? [supported]: The support matrix lists English, German, French and Italian UI among other locales. Sources: glean:glean:language, glean:glean:r2-core-entitlements.
dach_language_quality Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? The locale matrix and accessibility statement were checked, but translation completeness and naturalness were not observed in a logged-in German/French/Italian UI.
accessibility_statement Is there a WCAG conformance statement? [partial]: Glean maintains a VPAT 2.5 ACR covering WCAG 2.0/2.1/2.2 A and AA, obtainable through the Trust Center; the report was not reviewed. Sources: glean:glean:accessibility, glean:glean:r2-core-entitlements.
admin_ui_languages Is the admin interface available in German? [unsupported]: The language guide explicitly says external help documentation and admin workspace setup are not yet localized. Sources: glean:glean:language, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:language, glean:glean:r2-core-entitlements, glean:glean:accessibility.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Multilingual capability is advertised without a verified DACH UI or accessibility matrix.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

ui_languages Which UI languages are offered? [partial]: Teams plan documentation advertises a multilingual chat interface and a public translation collaboration project exists. A complete current language list was not established. Sources: typingmind:typingmind:compare-typingmind-team-plans, typingmind:typingmind:translations.
dach_language_quality Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? No complete German/French/Italian UI review, German Admin Panel guarantee, WCAG conformance statement or assistive-technology fixture was retrieved.
accessibility_statement Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? No complete German/French/Italian UI review, German Admin Panel guarantee, WCAG conformance statement or assistive-technology fixture was retrieved.
admin_ui_languages Is the admin interface available in German? [unknown]: Is the admin interface available in German? No complete German/French/Italian UI review, German Admin Panel guarantee, WCAG conformance statement or assistive-technology fixture was retrieved.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:compare-typingmind-team-plans, typingmind:typingmind:translations.

Administration and governance

ADM-01 Single sign-on and authentication

Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.

Glean

Agent cross-checked Support: partial

SSO is mandatory with OIDC/SAML and identity-provider MFA and conditional access.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect includes SSO and role access; detailed IdP policy setup is separately documented; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

No SSO trial login was performed.

sso_protocols Which SSO protocols and identity providers work? [supported]: OIDC and SAML work with Entra ID, Google, Okta, OneLogin and generic SAML providers as documented. Sources: glean:glean:sso, glean:glean:r2-core-entitlements.
sso_plan Which plan includes SSO? [partial]: SSO is mandatory during deployment setup; no separate SSO price or plan gate is given in this guide. Sources: glean:glean:sso, glean:glean:r2-core-entitlements.
mfa Can MFA be enforced? [supported]: Glean recommends enforcing MFA through the configured identity provider. Sources: glean:glean:sso, glean:glean:r2-core-entitlements.
conditional_access Do Entra conditional-access policies apply? [supported]: Glean recommends appropriately secure IdP conditional-access policies; mobile documents Intune-compatible sign-in. Sources: glean:glean:sso, glean:glean:mobile, glean:glean:r2-core-entitlements.
domain_capture Can the company claim its email domain? [partial]: Glean checks the user email domain against the expected customer domain before issuing a login cookie; broader domain-capture/migration semantics were not established. Sources: glean:glean:sso, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sso, glean:glean:r2-core-entitlements, glean:glean:mobile.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Teams Professional provides SAML SSO and OAuth/OIDC options.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Professional identity features; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

sso_protocols Which SSO protocols and identity providers work? [supported]: SAML SSO accepts IdP metadata and multiple connections; OAuth/OIDC includes Microsoft, Google and custom provider configuration. Sources: typingmind:typingmind:sso, typingmind:typingmind:o-auth-2-0.
sso_plan Which plan includes SSO? [supported]: The plan comparison places SSO/OAuth and Directory Sync in Professional. Sources: typingmind:typingmind:compare-typingmind-team-plans.
mfa Can MFA be enforced? [partial]: The DPA security measures mention MFA and SSO; documented tenant-level enforcement settings and IdP MFA propagation were not verified. Sources: typingmind:typingmind:data-processing-agreement.
conditional_access Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? No Entra conditional-access test or verified-domain capture/mandatory login policy was established.
domain_capture Can the company claim its email domain? [unknown]: Can the company claim its email domain? No Entra conditional-access test or verified-domain capture/mandatory login policy was established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:sso, typingmind:typingmind:o-auth-2-0, typingmind:typingmind:compare-typingmind-team-plans, typingmind:typingmind:data-processing-agreement.

ADM-02 User provisioning and lifecycle

Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.

Glean

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Professional supports SCIM, group sync and JIT; OAuth revocation alone does not remove a seat.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Professional Directory Sync; distinguish SCIM suspension from OAuth revocation; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

scim Is SCIM provisioning supported? [supported]: SCIM v2 creates, updates and suspends users from a compatible IdP. Sources: typingmind:typingmind:scim.
group_sync Are identity-provider groups synced? [supported]: Directory Sync assigns users to corresponding groups received from the identity provider. Sources: typingmind:typingmind:scim.
jit_provisioning Are users created at first login? [supported]: OAuth login can create a user on first sign-in and consumes an available seat; creation fails without a free seat. Sources: typingmind:typingmind:o-auth-2-0.
deprovisioning What happens to a removed user's data and shared assets? [partial]: SCIM suspends users; separate OAuth docs warn that revoking IdP authorization alone does not remove an existing user, requiring admin removal. Shared asset ownership, deletion and session-revocation timing are not established. Sources: typingmind:typingmind:scim, typingmind:typingmind:o-auth-2-0.
seat_assignment Can admins assign and reclaim seats? [partial]: Admins invite/manage users and JIT consumes purchased seats. Exact seat reclamation timing, licence proration and asset transfer were not established. Sources: typingmind:typingmind:invite-team-members, typingmind:typingmind:o-auth-2-0.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:scim, typingmind:typingmind:o-auth-2-0, typingmind:typingmind:invite-team-members.

ADM-03 Roles, groups and feature permissions

Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.

Glean

Agent cross-checked Support: partial

Glean has delegated admin roles, IdP-group permissions and feature access controls.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect/Agent Governance role controls; department and IdP group policy configuration as documented; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

No two-group restriction-enforcement test.

admin_roles Which admin roles exist, and can admin rights be delegated? [supported]: Setup Admin, Admin, Super Admin and specialist moderators have documented scopes; only Super Admin can assign certain privileges. Sources: glean:glean:roles, glean:glean:r2-core-entitlements.
groups Can permissions be set per group? [supported]: Direct and IdP-group roles combine, with highest-precedence primary roles and union of secondary roles. Group permission behavior is feature-flag dependent. Sources: glean:glean:groups, glean:glean:r2-core-entitlements.
feature_toggles Which features can be switched on or off per group? [partial]: Member permissions include content and agent creation; model access, scheduled triggers and beta features have specific controls. Every feature/group combination was not verified. Sources: glean:glean:users, glean:glean:groups, glean:glean:r2-core-entitlements.
multi_entity Can subsidiaries or departments be separated within one contract? [partial]: Terms permit affiliates to use or order the service, while separate subsidiary data partitions within one contract were not established. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:roles, glean:glean:r2-core-entitlements, glean:glean:groups, glean:glean:users, glean:glean:terms.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Custom admin roles and user groups provide delegated management and feature availability controls.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Professional custom roles, resource groups and usage limits; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

admin_roles Which admin roles exist, and can admin rights be delegated? [supported]: Default Admin has highest permissions. Owners create custom roles for models, plugins, agents, reporting, billing, users, keys, KB and portal settings. Users may hold multiple roles; the former Content Moderator preset was removed. Sources: typingmind:typingmind:roles-and-permissions.
groups Can permissions be set per group? [supported]: User groups govern resource visibility and limits. Admin roles are assigned to individual members; assigning roles to groups is still described as coming soon. Sources: typingmind:typingmind:roles-and-permissions, typingmind:typingmind:create-and-manage-user-groups.
feature_toggles Which features can be switched on or off per group? [supported]: Professional provides model, agent and plugin group availability/usage controls through resource Access/Limit settings; the plan matrix separately lists per-user prompt visibility. CSS/themes are excluded from this permission finding. Sources: typingmind:typingmind:restrict-model-access, typingmind:typingmind:restrict-ai-agents-access, typingmind:typingmind:restrict-plugin-access, typingmind:typingmind:r2-plan-matrix.
multi_entity Can subsidiaries or departments be separated within one contract? [unknown]: Can subsidiaries or departments be separated within one contract? No multi-subsidiary legal/entity separation, independent subtenant keys or consolidated contract administration was established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:roles-and-permissions, typingmind:typingmind:create-and-manage-user-groups, typingmind:typingmind:restrict-model-access, typingmind:typingmind:restrict-ai-agents-access, typingmind:typingmind:restrict-plugin-access, typingmind:typingmind:r2-plan-matrix.

ADM-04 Usage and adoption analytics

Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.

Glean

Agent cross-checked Support: partial

Insights provides adoption and individual activity reporting with CSV export.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Billing & Insights included in seat; Enterprise Flex Admin console/Insights platform separate from usage rates; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

adoption_dashboard Is there an adoption dashboard? [supported]: Insights includes daily, weekly and monthly active users and adoption metrics. Sources: glean:glean:insights, glean:glean:r2-core-entitlements.
breakdowns Can usage be broken down by group, model, feature and assistant? [partial]: Department filters and per-person Assistant, search, agent and MCP activity are documented. Model usage is a separate dashboard; a unified breakdown by every requested dimension was not verified. Sources: glean:glean:insights, glean:glean:core-price, glean:glean:r2-core-entitlements.
export Can usage data be exported? [supported]: The All signed up users table exports CSV; customer event delivery supports downstream analysis. Sources: glean:glean:insights, glean:glean:events, glean:glean:r2-core-entitlements.
privacy_modes Can per-person reporting be limited or pseudonymised? [partial]: Departments under five users are grouped. The same guide documents named user activity; an organization-wide pseudonymous mode was not established. Sources: glean:glean:insights, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:insights, glean:glean:r2-core-entitlements, glean:glean:core-price, glean:glean:events.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Teams analytics reports adoption and consumption, including identifiable user breakdowns.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Professional analytics; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

adoption_dashboard Is there an adoption dashboard? [supported]: Dashboard counts active users, messages, conversations, characters and estimated tokens over a selected period. Sources: typingmind:typingmind:chatbot-analytics.
breakdowns Can usage be broken down by group, model, feature and assistant? [supported]: Reporting filters by user, group, model and agent; a complete per-feature cost map was not established. Sources: typingmind:typingmind:chatbot-analytics.
export Can usage data be exported? [partial]: Charts can be downloaded; a complete raw usage ledger export format was not established. Sources: typingmind:typingmind:chatbot-analytics.
privacy_modes Can per-person reporting be limited or pseudonymised? [unknown]: Can per-person reporting be limited or pseudonymised? No pseudonymised reporting mode or enforceable per-person aggregation threshold was established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:chatbot-analytics.

ADM-05 Spend controls and cost allocation

Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.

Glean

Agent cross-checked Support: partial

Usage limits can alert or block; team limits are per-member defaults rather than pooled team budgets.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite / Enterprise Flex; legacy Enterprise exclusions stated; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

cost_visibility Can admins see cost or consumption per user and group? [supported]: Usage dashboards expose user/team/agent consumption in dollars or FlexCredits depending on plan. Sources: glean:glean:limits.
budgets Can budgets be set per user or group? [supported]: Organization, user, department/IdP-group and agent monthly limits are documented for Core Suite/Enterprise Flex; legacy Enterprise lacks user/agent limits. Sources: glean:glean:limits.
budget_enforcement Does reaching a budget alert, block or downgrade? [supported]: An optional block stops later billable requests after the running action completes. Alert-only is also available; some overage can occur. Sources: glean:glean:limits.
chargeback Can costs be exported per cost centre? [unknown]: Can costs be exported per cost centre? The usage-limit and pricing guides were checked; cost-center chargeback export and cost allocation outside current department/group metadata were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:limits.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Admins can inspect estimated consumption and set token/message limits; monetary budgets are unestablished.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Professional; API charges billed directly by customer providers; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

cost_visibility Can admins see cost or consumption per user and group? [partial]: Analytics shows estimated token and character usage per user/group/model/agent. Customer model bills remain external; reconciled currency cost is not established. Sources: typingmind:typingmind:chatbot-analytics.
budgets Can budgets be set per user or group? [partial]: Admins configure reusable token/message/character limits for users/groups and resources, rather than an evidenced currency-denominated budget. Sources: typingmind:typingmind:usage-limits.
budget_enforcement Does reaching a budget alert, block or downgrade? [partial]: Users are shown applicable limits, but hard monetary blocking, alerts, downgrade and in-flight overshoot semantics were not established. Sources: typingmind:typingmind:usage-limits.
chargeback Can costs be exported per cost centre? [unknown]: Can costs be exported per cost centre? No cost-centre chargeback ledger or exact monetary budget-enforcement documentation was retrieved.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:chatbot-analytics, typingmind:typingmind:usage-limits.

ADM-06 Audit logs and compliance export

Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.

Glean

Agent cross-checked Support: partial

Administrative change logs have documented CSV export and retention. Prompt/response compliance logging remains unknown because source scopes conflict.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect administrative audit logs; no verified prompt/response compliance-logging finding; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Only administrative/configuration events, their export and their stated retention are positive findings. Content logging, its compliance integrity model, eDiscovery and legal hold remain unverified.

admin_events Are admin and security events logged? [supported]: Admin Audit Logs record configuration changes by admins and Glean support, excluding end-user events. Default retention is 30 days. Sources: glean:glean:audit, glean:glean:r2-core-entitlements.
content_logging Can prompts and answers be retained for compliance, and is it configurable? [unknown]: Prompt/response retention and its configuration remain unknown. The deployment comparison says individual queries/responses are not logged, while Customer Event documentation describes CHAT response content and the history guide separates that logging from history. Their deployment/system scopes were not reconciled.
siem_export Can logs stream to a SIEM or be exported? [partial]: The administrative audit-log guide documents self-serve CSV export. For Glean-hosted deployments, ongoing delivery of administrative logs can be configured by the account team and is not enabled by default or self-serve. This finding makes no prompt/response or Customer Event export guarantee. Sources: glean:glean:audit, glean:glean:r2-core-entitlements.
ediscovery Are eDiscovery and legal hold supported? [unknown]: Are eDiscovery and legal hold supported? Administrative and Customer Event documentation was checked. eDiscovery/legal-hold behavior, integrity guarantees and per-destination content-log retention were not established.
log_retention How long are logs kept? [partial]: Administrative audit logs have a documented 30-day default; extended periods require arrangement. Customer Event/content-log retention is unknown and no common retention term for all logs is inferred. Sources: glean:glean:audit, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:audit, glean:glean:r2-core-entitlements, glean:glean:deploy, glean:glean:events, glean:glean:history.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Optional chat recording exposes prompts and answers to authorized admins with retention and JSON export.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Professional chat logs; logging must be enabled; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

admin_events Are admin and security events logged? [unknown]: Are admin and security events logged? No first-party security/admin event catalogue, legal hold or eDiscovery workflow was established.
content_logging Can prompts and answers be retained for compliance, and is it configurable? [supported]: Record all chats is opt-in and off by default; authorized Admin Panel roles can view saved user prompts and model responses. Sources: typingmind:typingmind:view-and-export-user-chat-logs, typingmind:typingmind:export-chat-logs, typingmind:typingmind:roles-and-permissions.
siem_export Can logs stream to a SIEM or be exported? [partial]: An API exports recorded chats as JSON, last 100 matching conversations per request with date filtering. Native SIEM streaming and complete audit-event export were not established. Sources: typingmind:typingmind:export-chat-logs.
ediscovery Are eDiscovery and legal hold supported? [unknown]: Are eDiscovery and legal hold supported? No first-party security/admin event catalogue, legal hold or eDiscovery workflow was established.
log_retention How long are logs kept? [partial]: Admins set chat retention and old records are permanently deleted. A default duration and separate admin/security log retention were not established. Sources: typingmind:typingmind:view-and-export-user-chat-logs.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:view-and-export-user-chat-logs, typingmind:typingmind:export-chat-logs, typingmind:typingmind:roles-and-permissions.

ADM-07 Data loss prevention and personal data

Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.

Glean

Agent cross-checked Support: partial

Protect+ can flag or block configured sensitive patterns in prompts; file coverage and Swiss-fixture outcomes are unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Enterprise Flex + Protect+ site-wide annual add-on; basic Core Suite CSV protection is a different mechanism; add_ons=Glean Protect+ AI security; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Prompt-only pattern policy is not evidence that file contents are filtered before every model call. No personal-data fixture was run.

pii_detection Is personal data detected in prompts and files? [partial]: Prompt-only regex policy covers configured PII, credentials, IBAN and government-ID patterns. Templates start disabled; this policy excludes retrieved data and generated responses. Sources: glean:glean:pii, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
pii_action Is it redacted, masked, blocked or only warned? [supported]: Admins choose monitoring with findings or immediate blocking of the run; the guide does not promise automatic redaction for this policy. Sources: glean:glean:pii, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
custom_patterns Can admins add custom patterns or terms? [supported]: Admins can define RE2 pattern groups and test patterns before enabling them. Sources: glean:glean:pii, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
dlp_integration Does it integrate with an existing DLP product? [partial]: Protect+ documents AI security integrations including Palo Alto Networks in the product/security material. Purview/Netskope integration and exact enterprise entitlement were not verified. Sources: glean:glean:protect, glean:glean:subprocessors, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
filter_location Where does filtering run? [unknown]: Where does filtering run? Protect+ and prompt-policy guides were checked. Filtering location, upload scanning by this policy and Swiss AHV/IBAN behavior were not observed.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:pii, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:protect, glean:glean:subprocessors.

TypingMind / TypingMind Teams

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

ADM-08 AI policy and guardrails

Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.

Glean

Agent cross-checked Support: partial

Enterprise instructions and configurable AI security policies are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Enterprise Flex Assistant instructions; Protect+ site-wide annual add-on for security monitoring/blocking; add_ons=Protect+ for AI security findings; not required for basic custom instructions; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Model-followed instructions are distinct from policy enforcement.

org_instructions Can admins set organisation-wide instructions? [supported]: Admins can configure up to five enterprise custom instructions for Assistant. Sources: glean:glean:org-instructions, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
usage_notice Can users be required to accept a usage policy? [unknown]: Can users be required to accept a usage policy? The custom-instruction and AI security guides were checked; a mandatory acceptable-use acknowledgement flow was not established.
content_filters Are content filters configurable? [supported]: Protect+ policies can monitor/block configured sensitive prompts and restrict topics; enforcement depends on enabled policy. Sources: glean:glean:pii, glean:glean:protect, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
violation_reporting Are policy hits visible to admins? [supported]: Monitoring creates admin findings with matched patterns, snippets and conversation links. Sources: glean:glean:pii, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:org-instructions, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:pii, glean:glean:protect.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Global instructions can govern chat behaviour, but policy acceptance and violation reporting remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams SaaS global instructions; Professional for group/resource plugin restrictions; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

org_instructions Can admins set organisation-wide instructions? [supported]: Admins set hidden global system instructions, few-shot examples and post-message reminders across chats and agents. Sources: typingmind:typingmind:system-prompts-on-admin-panel.
usage_notice Can users be required to accept a usage policy? [unknown]: Can users be required to accept a usage policy? No mandatory policy-acceptance record, enforcement-grade content filter or admin policy-hit report was established.
content_filters Are content filters configurable? [partial]: Admins configure model-followed instructions; Professional separately restricts plugin availability by group. Neither establishes deterministic PII/content filtering or a policy-enforcement engine. Sources: typingmind:typingmind:system-prompts-on-admin-panel, typingmind:typingmind:restrict-plugin-access, typingmind:typingmind:r2-plan-matrix.
violation_reporting Are policy hits visible to admins? [unknown]: Are policy hits visible to admins? No mandatory policy-acceptance record, enforcement-grade content filter or admin policy-hit report was established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:system-prompts-on-admin-panel, typingmind:typingmind:restrict-plugin-access, typingmind:typingmind:r2-plan-matrix.

Data protection and sovereignty

DATA-01 Hosting location and data residency

Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions.

Glean

Agent cross-checked Support: partial

Hosting is region-selectable, but storage, model processing and remote support must be scoped separately.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Glean Hosted regional single-tenant hosting included; Customer Hosted and provider regions remain contract/key choices; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

storage_region Where are chats, files and indexes stored? [partial]: Tenant storage and index follow the selected isolated GCP/AWS deployment; the public GCP list includes Netherlands, Belgium and Frankfurt. Actual contracted country was not selected. Sources: glean:glean:deploy, glean:glean:regions, glean:glean:r2-core-entitlements.
inference_region Where do model calls run, per provider? [partial]: Model routes depend on cloud and key mode; GCP/AWS Customer Key has cross-cloud restrictions. The subprocessor list allows customer-selected provider locations but does not establish every model remains in EU/CH. Sources: glean:glean:models, glean:glean:subprocessors, glean:glean:r2-core-entitlements.
backups_logs_region Where are backups, logs and telemetry? [partial]: Deployment documentation lists backups up to seven days but no full country map for backups, telemetry and central services was established. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements.
support_access_region From where can vendor staff access data? [supported]: The subprocessor list names the Indian affiliate for remote support/security/debugging; the SLA names California and Bangalore support locations. Sources: glean:glean:subprocessors, glean:glean:sla, glean:glean:r2-core-entitlements.
swiss_hosting Is Swiss hosting available? [unknown]: Is Swiss hosting available? Region and deployment pages were checked; Swiss hosting, exact backup/log/telemetry geography and all model-provider regional exceptions were not established.
residency_plan Which plan or option provides residency? [partial]: Both vendor-hosted and customer-cloud modes offer region selection. Prices, thresholds and per-model regional conditions remain contractual. Sources: glean:glean:deploy, glean:glean:terms, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:deploy, glean:glean:regions, glean:glean:r2-core-entitlements, glean:glean:models, glean:glean:subprocessors, glean:glean:sla, glean:glean:terms.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

EU SaaS storage is optional; inference, tools and support are separate residency questions.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, Commercial self-hosted TypingMind Teams server; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

storage_region Where are chats, files and indexes stored? [partial]: Teams offers US and opt-in EU instances. The EU guide names Vercel web hosting and AWS database resources; exact file/index/backup components are not fully enumerated. Sources: typingmind:typingmind:eu-data-center, typingmind:typingmind:privacy-policy.
inference_region Where do model calls run, per provider? [supported]: The EU guide explicitly warns model calls may go outside the EU. Customers can choose an EU Azure endpoint or private/local model; this is not an all-provider EU inference promise. Sources: typingmind:typingmind:eu-data-center.
backups_logs_region Where are backups, logs and telemetry? [unknown]: Where are backups, logs and telemetry? Backup, telemetry, support-access country matrix and contractual Swiss-only end-to-end processing were not established.
support_access_region From where can vendor staff access data? [partial]: The DPA identifies the processor at a Da Nang, Vietnam address and requires need-to-know confidentiality; actual operational staff access countries and restrictions were not established. Sources: typingmind:typingmind:data-processing-agreement.
swiss_hosting Is Swiss hosting available? [partial]: Customer self-host can run on operator-selected infrastructure, but no vendor-operated Swiss SaaS region or complete CH-only processing undertaking was established. Sources: typingmind:typingmind:selfhost, typingmind:typingmind:get-started-with-self-host-installation-instruct.
residency_plan Which plan or option provides residency? [supported]: The EU instance is an account/instance choice for Teams SaaS. Self-host is a separate quoted annual commercial licence, not the personal licence. Sources: typingmind:typingmind:eu-data-center, typingmind:typingmind:selfhost.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:eu-data-center, typingmind:typingmind:privacy-policy, typingmind:typingmind:data-processing-agreement, typingmind:typingmind:selfhost, typingmind:typingmind:get-started-with-self-host-installation-instruct.

DATA-02 Deployment options

Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.

Glean

Agent cross-checked Support: partial

Glean documents dedicated vendor hosting and Glean-operated deployment in customer cloud accounts.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Glean Hosted single tenant; separately contracted Customer Hosted private-cloud configuration under Core Suite/Enterprise Flex; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

multi_tenant_saas Is a shared SaaS offered? [unsupported]: Deployment documentation explicitly says Glean uses single-tenant infrastructure in both supported modes. This is not a shared tenant offer. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
dedicated_instance Is a dedicated single-tenant instance offered, from what size? [supported]: Glean Hosted runs isolated customer infrastructure in Glean cloud accounts; the public guide gives no numerical seat threshold. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
customer_cloud Can it run in the customer's own cloud account, from what size? [supported]: Customer Hosted, formerly Cloud-Prem, runs a Glean-managed tenant in customer GCP or AWS. Glean handles upgrades and keeps support access; seat/contract minimum is not published. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
on_premise Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found.
air_gapped Can it run without internet access? [unknown]: Can it run without internet access? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found.
mode_feature_gaps Which features are missing outside SaaS? [partial]: The guide describes the same product in both modes, but key/provider matrices document cloud and feature differences. Customer Hosted cannot be independently patched or re-architected by the customer. Sources: glean:glean:deploy, glean:glean:key-matrix, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:key-matrix.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Teams offers multitenant SaaS and a separate commercial self-host package; offline operation is not established.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, Commercial self-hosted TypingMind Teams server; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Marketing language about data staying on customer infrastructure must be read with model, embedding, licence and update egress requirements.

multi_tenant_saas Is a shared SaaS offered? [supported]: The privacy policy explicitly describes Teams as server-stored multitenant SaaS, unlike the default local-storage personal app. Sources: typingmind:typingmind:privacy-policy.
dedicated_instance Is a dedicated single-tenant instance offered, from what size? [partial]: Self-host permits one customer-operated instance with five included users. A separate vendor-operated dedicated SaaS service and its minimum were not established. Sources: typingmind:typingmind:selfhost.
customer_cloud Can it run in the customer's own cloud account, from what size? [supported]: A quoted self-host licence runs the NodeJS service, MySQL, optional PostgreSQL KB and blob store in the customer’s cloud account. Sources: typingmind:typingmind:selfhost, typingmind:typingmind:get-started-with-self-host-installation-instruct.
on_premise Can the whole platform run on customer infrastructure, from what size? [supported]: The self-host package can run on customer infrastructure with Docker/NodeJS and required databases; five users and one instance are included under the annual quote. Sources: typingmind:typingmind:selfhost.
air_gapped Can it run without internet access? [partial]: The self-host FAQ lists external model requests plus update and licence checks. Private models reduce model egress, while the optional KB guide still requires OpenAI embeddings. A supported air-gapped licence was not established. Sources: typingmind:typingmind:selfhost, typingmind:typingmind:get-started-with-self-host-installation-instruct.
mode_feature_gaps Which features are missing outside SaaS? [supported]: Self-host releases lag cloud by approximately one to three weeks; optional KB needs additional infrastructure, external OAuth setup and OpenAI embeddings. SLA/dedicated support is a separate paid option. Sources: typingmind:typingmind:selfhost, typingmind:typingmind:setup-external-connectors-for-knowledge-base, typingmind:typingmind:get-started-with-self-host-installation-instruct.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:privacy-policy, typingmind:typingmind:selfhost, typingmind:typingmind:get-started-with-self-host-installation-instruct, typingmind:typingmind:setup-external-connectors-for-knowledge-base.

DATA-03 Training use and provider retention

Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.

Glean

Agent cross-checked Support: partial

The AI Addendum prohibits model training and scopes provider retention commitments to Glean-key use, with exceptions.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Any contracted plan incorporating the AI Addendum; Glean model key unless Customer Key explicitly discussed; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

vendor_training Does the vendor train on customer content? [supported]: AI Addendum section 3(a)(i) prohibits Glean from using Customer Data to train, retrain, improve or fine-tune AI Models. Sources: glean:glean:ai-addendum.
provider_training Do model providers train on it under this product's contracts? [supported]: For Glean model-key service, Glean contracts with providers to prohibit that training. Customer Key access remains the customer responsibility under section 4. Sources: glean:glean:ai-addendum.
provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: Glean-key section 3(b) prohibits stored/logged inputs and outputs except legal or trust-and-safety necessity. The Data Analysis guide also describes up to 30-day retention for abuse-flagged files. Sources: glean:glean:ai-addendum, glean:glean:analysis.
zero_retention Is zero data retention available, and on which plan? [partial]: Zero-day retention is a contractual Glean-key commitment subject to law and trust/safety exceptions; it is not a blanket guarantee for Customer Key or every file-processing tool. Sources: glean:glean:ai-addendum, glean:glean:analysis.
human_review Can provider staff review content? [unknown]: Can provider staff review content? The AI Addendum and Data Analysis security text were checked; provider human-review access under each exception was not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:ai-addendum, glean:glean:analysis.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

TypingMind asserts no vendor training; customer provider contracts control training and retention.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

vendor_training Does the vendor train on customer content? [supported]: The published policy says TypingMind does not use conversations for AI training. This is a vendor policy assertion, not an independently verified contract-wide audit. Sources: typingmind:typingmind:data-usage-and-model-training-policy.
provider_training Do model providers train on it under this product's contracts? [partial]: Teams uses customer provider keys and direct customer provider contracts. The policy summarizes provider-specific training defaults; this pass did not verify every provider contract or free/paid API variant. Sources: typingmind:typingmind:set-up-api-keys, typingmind:typingmind:data-usage-and-model-training-policy.
provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: The policy discusses provider-dependent abuse monitoring, retention and paid/unpaid distinctions; no uniform current retention duration applies to every customer-selected route. Sources: typingmind:typingmind:data-usage-and-model-training-policy.
zero_retention Is zero data retention available, and on which plan? [partial]: A customer may select a provider/endpoint with suitable terms, but no TypingMind-wide ZDR entitlement, plan or complete exception matrix was established. Sources: typingmind:typingmind:data-usage-and-model-training-policy, typingmind:typingmind:eu-data-center.
human_review Can provider staff review content? [partial]: TypingMind’s provider summary says OpenAI authorized employees may review API data for abuse/legal compliance. Its Gemini section distinguishes paid no-training from unpaid improvement use and says human reviewers may read/annotate/process inputs and outputs for quality improvement. These are qualified vendor summaries, not verified terms for every customer paid/unpaid endpoint, ZDR approval or actual account. Sources: typingmind:typingmind:data-usage-and-model-training-policy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:data-usage-and-model-training-policy, typingmind:typingmind:set-up-api-keys, typingmind:typingmind:eu-data-center.

DATA-04 Retention and deletion

Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.

Glean

Agent cross-checked Support: partial

User-facing chat/file deletion and contract-end obligations are documented; default and effective admin retention remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex user history controls and applicable Terms/DPA; default/effective configured retention and shared-link lifetime unverified; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

User-facing deletion does not establish erasure from every retained copy. Default/effective configured retention, shared-link lifetime and contract-end completion timing remain unknown.

default_retention What is retained and for how long by default? [unknown]: Default content retention is unknown. Chat Sharing states a fixed 30-day conversation/link lifetime, while Chat History describes organization-configured periods. The relationship between shared links, stored chats, uploads and other retained copies was not reconciled; no universal default is inferred.
admin_retention Can admins set retention periods? [unknown]: The history guide lists Off, 30, 90, 180 and 365 days, but the sharing guide states a fixed 30-day conversation/link lifetime. The effective scope of admin settings versus shared-link/stored-chat retention remains unresolved, so a verified configurable retention entitlement is not asserted.
user_deletion Can users delete their chats and files permanently? [partial]: The history guide lets users remove chats from their history; the upload guide allows file removal before the first query or by deleting the chat afterward. Permanent removal from every copy, backup or event log was not established. Sources: glean:glean:history, glean:glean:uploads, glean:glean:r2-core-entitlements.
contract_end_deletion What is deleted at contract end, and when? [partial]: Terms section 12.3 and DPA section 7 require deletion at termination subject to legal retention. No fixed completion interval or destruction certificate was established. Sources: glean:glean:terms, glean:glean:dpa, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:history, glean:glean:uploads, glean:glean:r2-core-entitlements, glean:glean:terms, glean:glean:dpa, glean:glean:sharing.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Admins control recorded chat retention; termination deletion/return is contractual without a fixed public completion window.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Professional for admin chat recording/retention; general service privacy/DPA rights separate from personal/local history; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

default_retention What is retained and for how long by default? [partial]: Professional admin chat recording is off by default; that is separate from user-visible history and personal browser storage. The privacy policy separately mentions90-day unpaid-account inactivity deletion with warning; a paid Teams history lifetime is not specified. Sources: typingmind:typingmind:export-chat-logs, typingmind:typingmind:privacy-policy, typingmind:typingmind:r2-plan-matrix.
admin_retention Can admins set retention periods? [supported]: Professional chat-log settings set recorded-chat retention, with permanent deletion of older records. No personal/local or backup deletion interval is inferred. Sources: typingmind:typingmind:view-and-export-user-chat-logs, typingmind:typingmind:r2-plan-matrix.
user_deletion Can users delete their chats and files permanently? [partial]: The privacy policy provides data-erasure rights; immediate permanent deletion across Teams files, backups and logs by the user UI was not established. Sources: typingmind:typingmind:privacy-policy.
contract_end_deletion What is deleted at contract end, and when? [partial]: The DPA permits customer-choice deletion or return and certification on request, subject to legal retention; a fixed completion deadline and self-serve export window are not specified. Sources: typingmind:typingmind:data-processing-agreement.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:export-chat-logs, typingmind:typingmind:privacy-policy, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:view-and-export-user-chat-logs, typingmind:typingmind:data-processing-agreement.

DATA-05 Sub-processors and foreign-law exposure

Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.

Glean

Agent cross-checked Support: partial

A dated processor list includes US providers and Indian remote support, with DPA transfer and change terms.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex under applicable public Terms, signed DPA and Order Form; no bespoke contract examined; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

subprocessor_list Is a dated sub-processor list published? [supported]: Public list last updated July 28, 2026 identifies infrastructure, model, support and search subprocessors. Sources: glean:glean:subprocessors, glean:glean:r2-core-entitlements.
subprocessor_countries Which countries do sub-processors operate in? [supported]: The table lists US provider entities and India for Glean Search Technologies remote support; selected cloud/provider processing locations can differ. Sources: glean:glean:subprocessors, glean:glean:r2-core-entitlements.
change_notification Are customers notified of sub-processor changes? [supported]: DPA section 9 specifies at least 30 days notice before a new processor and a 30-day objection period, with a scoped termination remedy if unresolved. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements.
parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: The Terms identify Glean Technologies, Inc. as a Delaware corporation. A separate parent entity was not established. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.
transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [supported]: The DPA incorporates EU SCCs, Swiss-recognized clauses and the UK Addendum for applicable transfers; SCC law/jurisdiction is Ireland. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements.
government_access_policy Is there a published government-access or transparency policy? [unknown]: Is there a published government-access or transparency policy? DPA, processor list and privacy page were checked. A separate government-access/transparency-request policy was not established; no legal exposure verdict is made.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:subprocessors, glean:glean:r2-core-entitlements, glean:glean:dpa, glean:glean:terms.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

A public DPA lists processors and transfer measures; vendor legal jurisdiction differs from hosting region.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

subprocessor_list Is a dated sub-processor list published? [partial]: DPA Appendix II publishes a subprocessor list; no standalone dated list revision was visible in the retrieved document. Sources: typingmind:typingmind:data-processing-agreement.
subprocessor_countries Which countries do sub-processors operate in? [supported]: The list includes AWS US/Germany, Render US, Vercel US/EU, US services including Sentry/Axiom/Customer.io/Stripe/HelpScout/Mailgun and Paddle US/UK. EU storage does not remove these separate vendor paths. Sources: typingmind:typingmind:data-processing-agreement.
change_notification Are customers notified of sub-processor changes? [supported]: DPA 7.8 says the processor will endeavor to give 30 days’ notice of additions/replacements, with 15 days for objections; preserve the qualified notice wording. Sources: typingmind:typingmind:data-processing-agreement.
parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: Terms identify Typing Technology Co Ltd with Singapore governing law; the DPA gives a Vietnam processor address. Parent ownership/jurisdiction and actual staff locations were not independently established. Sources: typingmind:typingmind:terms-of-service, typingmind:typingmind:data-processing-agreement.
transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [supported]: DPA 7.9 and its SCC appendix provide EU transfer safeguards, subject to actual processing configuration; a Swiss-specific addendum was not established. Sources: typingmind:typingmind:data-processing-agreement.
government_access_policy Is there a published government-access or transparency policy? [partial]: The privacy policy allows disclosures for authorized legal requests; no separate transparency report or detailed government-request policy was retrieved. Sources: typingmind:typingmind:privacy-policy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:data-processing-agreement, typingmind:typingmind:terms-of-service, typingmind:typingmind:privacy-policy.

DATA-06 Contracts and regulatory coverage

Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.

Glean

Agent cross-checked Support: partial

Public contractual and AI-law materials are available, with Swiss/EU data-law scope.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex applicable public Terms/DPA/AI Addendum; signed Order Form controls actual coverage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

dpa Is a DPA available, and is it negotiable? [supported]: A public DPA form takes effect when signed and can sit under a mutually accepted agreement; negotiability was not tested. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements.
revdsg_gdpr Does the DPA cover revDSG and GDPR? [supported]: The DPA defines applicable data-protection law to include Switzerland and GDPR and describes Swiss transfer clauses. Applicability depends on the processing. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements.
governing_law Which law and court govern the contract? [partial]: Main Terms section 13.1 specifies New York and US law; SCCs select Ireland for their own governing law/jurisdiction. A specific court for the main contract was not established. Sources: glean:glean:terms, glean:glean:dpa, glean:glean:r2-core-entitlements.
ai_act_materials Is EU AI Act documentation provided? [partial]: The AI Addendum includes applicable EU AI Act commitments and allocation of customer/provider responsibilities; a full procurement technical file was not retrieved. Sources: glean:glean:ai-addendum, glean:glean:r2-core-entitlements.
sector_materials Are FINMA or other sector materials provided? [partial]: The public legal index links HIPAA BAA forms for Glean as Business Associate and as Subcontractor; actual coverage depends on the applicable agreement. The AI Addendum describes assurance commitments. FINMA/banking-secrecy outsourcing materials were not established. Sources: glean:glean:r3-legal-index, glean:glean:ai-addendum, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements, glean:glean:terms, glean:glean:ai-addendum, glean:glean:r3-legal-index.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

A public GDPR DPA and Singapore-law business terms are available; Swiss and sector-specific undertakings remain gaps.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

dpa Is a DPA available, and is it negotiable? [partial]: A public fillable GDPR Article 28 DPA names the processor, security measures and SCCs. Whether bespoke negotiation is available was not established. Sources: typingmind:typingmind:data-processing-agreement.
revdsg_gdpr Does the DPA cover revDSG and GDPR? [partial]: The DPA expressly addresses GDPR and SCCs; explicit revised Swiss FADP/revDSG coverage was not established. Sources: typingmind:typingmind:data-processing-agreement.
governing_law Which law and court govern the contract? [supported]: The September 17, 2026 Terms use Singapore law, with SIAC English-language business arbitration; the DPA SCC appendix separately uses EU exporter-state law/forum where applicable. Sources: typingmind:typingmind:terms-of-service, typingmind:typingmind:data-processing-agreement.
ai_act_materials Is EU AI Act documentation provided? [unknown]: Is EU AI Act documentation provided? No EU AI Act compliance package, FINMA outsourcing materials or dedicated professional-secrecy agreement was retrieved.
sector_materials Are FINMA or other sector materials provided? [unknown]: Are FINMA or other sector materials provided? No EU AI Act compliance package, FINMA outsourcing materials or dedicated professional-secrecy agreement was retrieved.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:data-processing-agreement, typingmind:typingmind:terms-of-service.

DATA-07 Certifications and attestations

Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.

Glean

Agent cross-checked Support: partial

SOC 2 and ISO badges are vendor claims; issuer, report scope and validity were not independently checked.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect compliance material; vendor badges only, certificate/report scope and validity unverified; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

No evidence is certificate-verified. Cloud-provider certificates are not treated as Glean certificates.

iso_27001 ISO 27001 with scope and validity? [partial]: Glean claims ISO 27001 on its security page. The actual certificate, issuer, service scope and validity dates were not obtained. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements.
soc2 SOC 2 type, period and covered service? [partial]: Glean claims SOC 2 Type II, but auditor, examination period and exact covered service were not verified from a report. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements.
c5 BSI C5 attestation? [unknown]: BSI C5 attestation? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established.
other_certifications Which other certificates (27701, 42001, TISAX)? [partial]: The security page lists ISO 42001, HIPAA and TX-RAMP Level 2. These are vendor assertions, not verified certificates in this profile. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements.
report_access How can customers obtain reports? [partial]: Security and accessibility material direct evaluators to the public Trust Center, whose report content was not readable without further access. Sources: glean:glean:security-page, glean:glean:accessibility, glean:glean:r2-core-entitlements.
pentest Are independent penetration test summaries available? [unknown]: Are independent penetration test summaries available? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements, glean:glean:accessibility.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

The self-host page claims SOC 2 Type II. A report with auditor, period and covered-service scope was not retrieved, and other attestations remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Commercial self-hosted TypingMind Teams server; version=Public self-host page retrieved 2026-10-26; no certificate verified; plan=Commercial Teams self-host marketing assurance claim; no customer report or SaaS certificate scope inferred; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Vendor assertion only. No independently verified report, certificate scope or validity was accessed; trust.typingmind.com returned HTTP 403.

iso_27001 ISO 27001 with scope and validity? [unknown]: ISO 27001 with scope and validity? Trust Center access returned HTTP 403. The retrieved DPA security appendix is not an ISO/SOC/C5 certificate. Issuer, service scope, validity/report period, report-access process and independent penetration-test summary were not retrieved.
soc2 SOC 2 type, period and covered service? [partial]: The vendor advertises SOC 2 Type II on the Teams self-host page. Auditor, report period, covered entity/service and applicability to a customer-operated deployment are unverified. Sources: typingmind:typingmind:r4-soc2-selfhost-claim.
c5 BSI C5 attestation? [unknown]: BSI C5 attestation? Trust Center access returned HTTP 403. The retrieved DPA security appendix is not an ISO/SOC/C5 certificate. Issuer, service scope, validity/report period, report-access process and independent penetration-test summary were not retrieved.
other_certifications Which other certificates (27701, 42001, TISAX)? [unknown]: Which other certificates (27701, 42001, TISAX)? Trust Center access returned HTTP 403. The retrieved DPA security appendix is not an ISO/SOC/C5 certificate. Issuer, service scope, validity/report period, report-access process and independent penetration-test summary were not retrieved.
report_access How can customers obtain reports? [unknown]: How can customers obtain reports? Trust Center access returned HTTP 403. The retrieved DPA security appendix is not an ISO/SOC/C5 certificate. Issuer, service scope, validity/report period, report-access process and independent penetration-test summary were not retrieved.
pentest Are independent penetration test summaries available? [unknown]: Are independent penetration test summaries available? Trust Center access returned HTTP 403. The retrieved DPA security appendix is not an ISO/SOC/C5 certificate. Issuer, service scope, validity/report period, report-access process and independent penetration-test summary were not retrieved.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: typingmind:typingmind:r4-soc2-selfhost-claim.

DATA-08 Encryption and key control

Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).

Glean

Agent cross-checked Support: partial

Encryption, isolation and network controls are documented. Customer-managed keys are supported for Customer Hosted AWS; other key-custody scopes remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect encryption and single-tenant Glean Hosted; separately contracted Customer Hosted network configuration; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

encryption_at_rest Is data encrypted at rest? [supported]: Deployment comparison documents AES-256 at rest and TLS in transit for both deployment modes. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements.
customer_managed_keys Can the customer manage or hold the keys? [supported]: For Customer Hosted AWS, Glean supports KMS customer-managed encryption keys owned and controlled by the customer. The FAQ recommends default managed keys; Glean Hosted/GCP key custody and commercial prerequisites were not established. Sources: glean:glean:r4-aws-cmk-faq, glean:glean:r4-aws-key-control.
private_networking Is private connectivity or IP restriction available? [supported]: IP-based access controls and private connectivity for on-prem connectors are documented; customer AWS supports local VPC endpoints. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements.
tenant_isolation How are customers separated in shared SaaS? [supported]: Each deployment uses isolated single-tenant infrastructure, including the Glean-managed customer-cloud option. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r4-aws-cmk-faq, glean:glean:r4-aws-key-control.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Encryption and private self-host infrastructure are documented without a SaaS customer-key guarantee.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, Commercial self-hosted TypingMind Teams server, TypingMind personal browser app and PWA; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams SaaS US/EU storage; separately quoted annual Teams self-host network controls; personal local-key claims explicitly separate; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Teams OpenAI route: server requests using centrally configured admin keys. Personal direct-browser/local-key assertions are not inherited by Teams.
The generic policy versus Teams FAQ scope discrepancy remains visible pending policy clarification.

encryption_at_rest Is data encrypted at rest? [partial]: The EU guide says stored information is encrypted; exact cipher, key ownership and component coverage were not established. Personal optional cloud encryption is a different surface. Sources: typingmind:typingmind:eu-data-center, typingmind:typingmind:privacy-policy.
customer_managed_keys Can the customer manage or hold the keys? [unknown]: Can the customer manage or hold the keys? No Teams SaaS customer-managed/held encryption-key option or complete private-connectivity configuration was established.
private_networking Is private connectivity or IP restriction available? [partial]: Self-host permits customer network placement; localhost/private custom endpoints require ALLOW_UNSAFE_USER_ENDPOINTS. SaaS private links, IP allowlisting and private model routing were not established. Sources: typingmind:typingmind:get-started-with-self-host-installation-instruct.
tenant_isolation How are customers separated in shared SaaS? [partial]: The privacy policy calls Teams multitenant; logical isolation implementation and independent tenant-boundary testing were not established. Sources: typingmind:typingmind:privacy-policy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:eu-data-center, typingmind:typingmind:privacy-policy, typingmind:typingmind:get-started-with-self-host-installation-instruct, typingmind:typingmind:r2-teams-server-route.

DATA-09 Professional secrecy

Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.

Glean

Agent cross-checked Support: partial

General DPA confidentiality and provider/support access are documented; a specific German or Swiss professional-secrecy undertaking remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex public Terms/DPA confidentiality; no verified professional-secrecy-specific package; add_ons=none stated; deployment_mode=not specified; region=Selected hosting/provider regions; listed India support affiliate; no DE/CH-specific undertaking verified; os=not specified.

Limitations

DPA confidentiality and no-training provisions alone do not establish a professional-secrecy undertaking.
No legal suitability or compliance conclusion.

secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: Glean DPA section4 binds authorized personnel to confidentiality or statutory duties, but no signed/signon German §203 StGB or Swiss Art321 StGB professional-secrecy undertaking was retrieved. General DPA confidentiality is not treated as that undertaking.
subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: DPA section9 requires no-less-protective written subprocessor obligations and necessary access. No flow-down of a specific §203/Art321 professional-secrecy undertaking was established.
secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: No publicly documented professional-secrecy-specific plan, dedicated package, paid add-on, minimum or regional contract entitlement was established in legal pages, administration docs, pricing or targeted first-party search.
content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: Contractually authorized Glean personnel and necessary subprocessors may process customer personal data; the processor list names India remote support/security/debugging and model/hosting providers. Model routes receive prompts/context for inference. Exact plaintext privileges, exceptional support approval, provider human-access rights and their differences by key/deployment mode are not fully established. Sources: glean:glean:dpa-confidentiality, glean:glean:subprocessors, glean:glean:key-matrix, glean:glean:ai-addendum, glean:glean:r2-core-entitlements.
secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: A public DPA, AI Addendum, deployment docs and processor list were retrieved. No public §203/Art321 contract template, dedicated professional-secrecy data-flow statement or professional-body guidance for this offer was established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:dpa-confidentiality, glean:glean:subprocessors, glean:glean:key-matrix, glean:glean:ai-addendum, glean:glean:r2-core-entitlements.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

General GDPR confidentiality and configurable admin/model access are documented; a specific §203 or Art321 undertaking is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, Commercial self-hosted TypingMind Teams server; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams SaaS Professional chat governance and separately quoted self-host licence; ordinary public DPA; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=US/EU SaaS or customer self-host placement; customer provider contracts separate; os=not specified.

Limitations

DPA confidentiality, direct provider contracts and self-host placement alone do not establish professional-secrecy suitability.
No legal suitability or compliance conclusion.

secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: DPA7.4(c) limits personnel access and requires confidentiality/statutory duties. No signed/signon §203 StGB or Art321 StGB professional-secrecy undertaking was retrieved; ordinary GDPR confidentiality is not treated as that agreement.
subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: DPA7.8(d)-(e) requires substantially equivalent data-protection obligations and allows a redacted subprocessor agreement on request. A dedicated professional-secrecy undertaking flowing to subprocessors was not established.
secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: No specific professional-secrecy package/add-on or SaaS/self-host plan entitlement was established. Customer-operated infrastructure and the commercial self-host licence do not by themselves prove that undertaking.
content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: SaaS authorized personnel may access data only as needed under the DPA; customer admins with chat-log permission may inspect recorded prompts/answers when logging is enabled. Selected customer API providers process content; self-host placement changes operator access but model/embedding/blob routes remain relevant. A complete plaintext support/subprocessor/provider human-access matrix was not retrieved. Sources: typingmind:typingmind:dpa-confidentiality, typingmind:typingmind:view-and-export-user-chat-logs, typingmind:typingmind:roles-and-permissions, typingmind:typingmind:set-up-api-keys, typingmind:typingmind:get-started-with-self-host-installation-instruct.
secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Public DPA, security appendix, processor list and self-host data-flow guides were retrieved. Targeted first-party search did not establish a professional-secrecy contract template, DE/CH-specific data-flow addendum or professional-body guidance.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:dpa-confidentiality, typingmind:typingmind:view-and-export-user-chat-logs, typingmind:typingmind:roles-and-permissions, typingmind:typingmind:set-up-api-keys, typingmind:typingmind:get-started-with-self-host-installation-instruct.

Commercials and vendor

VEN-01 Pricing model and list prices

Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.

Glean

Agent cross-checked Support: partial

Glean publishes pricing mechanics and usage tables, while contracted seat fees remain quote-only.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

pricing_unit What is the pricing unit? [supported]: Core Suite is per user/month plus committed Model Hub Usage. Enterprise Flex combines seats with pooled FlexCredits; legacy Enterprise terms differ. Sources: glean:glean:core-price, glean:glean:flex-price.
list_prices What are list prices per plan, with date and currency? [partial]: On 2026-10-21 no numerical Core Suite/Enterprise Flex seat or platform fee was established. Public model token-rate and credit-consumption tables are available; they are not a complete subscription quote. Sources: glean:glean:core-price, glean:glean:flex-price.
included_usage What usage is included? [partial]: Core Suite includes platform/search and human-scale APIs in seats; LLM APIs and advanced work consume model usage. Flex uses plan-specific included capabilities and shared credits. Sources: glean:glean:core-price, glean:glean:flex-price.
add_ons Which features cost extra? [partial]: Protect+ is an add-on and Premium Support is paid; Model Hub usage is separate. Public add-on seat/contract fees were not established. Sources: glean:glean:protect, glean:glean:sla.
overage What do usage beyond limits and premium models cost? [partial]: Core Suite usage follows provider/model API rates with an upfront commitment; machine-scale API use may cost extra. Flex uses credit rate cards. Currency price per contracted FlexCredit is unverified. Sources: glean:glean:core-price, glean:glean:flex-price.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:core-price, glean:glean:flex-price, glean:glean:protect, glean:glean:sla.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Teams subscriptions, personal one-time licences and self-host annual quotes are separate cost structures.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, Commercial self-hosted TypingMind Teams server, TypingMind personal browser app and PWA; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams SaaS Starter/Growth/Professional/quoted Business; separate annual Teams self-host quote; personal Standard/Extended/Premium one-time licences and separate bulk pack; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

pricing_unit What is the pricing unit? [supported]: Teams SaaS uses recurring instance/seats billing; commercial Teams self-host is an annual quoted licence per instance. Personal one-time licences, including the separate shareable bulk pack, do not establish a Teams administration entitlement. Sources: typingmind:typingmind:pricing, typingmind:typingmind:cloud-host-vs-self-host, typingmind:typingmind:r2-personal-bulk-licence.
list_prices What are list prices per plan, with date and currency? [supported]: As retrieved October 21, annual-selected landing cards display USD83/166/249 per month Starter/Growth/Professional (Professional crossed-out USD499). The documentation’s monthly table lists USD99/199/299 plus USD8/additional user/month. Business starts USD18,700/year by quote; conditional “as low as USD4/user/month” is not a universal rate. Sources: typingmind:typingmind:pricing, typingmind:typingmind:compare-typingmind-team-plans.
included_usage What usage is included? [supported]: All SaaS tiers include five users and unlimited configured models/agents/plugins/prompts, excluding provider API usage. One million KB training characters belongs to the Growth/Professional RAG guide, still labeled Early Access; no Starter KB allowance is inferred. Sources: typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:how-knowledge-base-works-in-typingmind-team.
add_ons Which features cost extra? [supported]: Additional seats, KB character capacity, model APIs and third-party plugin services are separate; self-host SLA/dedicated support is an add-on. Sources: typingmind:typingmind:pricing, typingmind:typingmind:selfhost, typingmind:typingmind:deep-research.
overage What do usage beyond limits and premium models cost? [partial]: Model usage is billed by the customer’s chosen provider. No unified TypingMind premium-model tariff applies; extra KB capacity and Business/self-host scope require current checkout or quote. Sources: typingmind:typingmind:pricing, typingmind:typingmind:set-up-api-keys.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:pricing, typingmind:typingmind:cloud-host-vs-self-host, typingmind:typingmind:r2-personal-bulk-licence, typingmind:typingmind:compare-typingmind-team-plans, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:how-knowledge-base-works-in-typingmind-team, typingmind:typingmind:selfhost, typingmind:typingmind:deep-research, typingmind:typingmind:set-up-api-keys.

VEN-02 Scenario cost

Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.

Glean

Agent cross-checked Support: partial

Core Suite publishes model tariffs, but no public unique routine Auto model or fixed fee; a separate direct-provider Customer Key component is calculable.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Universal Model Key usage unpriced without a fixed/recommended routine model; separate Customer Key direct-API proxy; Enterprise Flex quote/pool unknown; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

The priced Customer Key component is an assumption for direct provider payment, not a complete Glean price or a forecast of Auto routing.
No signed order, fixed fee, actual tenant defaults or task usage fixture.

cost_200 Year-one cost at 200 users? [partial]: ALM-14 shared cost assumptions v1.4,2026-10-21:12 months exVAT,list prices,no invented discounts;60% light100/30% regular400/10% power1500 messages/user/month =>330;3000 input+600 output tokens/message. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237. Direct-provider Customer Key comparison uses gpt-6-luna effort none atUSD0.10 input/USD0.50 output per1M,no cache =>USD2.376/user/year. This proxy is not a Glean Universal Model Key tariff/default. For200 Customer Key users: identified direct-model component USD475.20/EUR423.72/CHF391.39 + unknown Core Suite seat fee, Glean-family usage, support/cloud costs. Universal Model Key total and Enterprise Flex total remain unknown. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-auto-policy-and-cloud-conflict, glean:glean:r2-customer-default-example, glean:glean:r2-direct-provider-proxy, glean:glean:r2-proxy-lowest-effort, glean:glean:fx-ecb.
cost_1000 Year-one cost at 1,000 users? [partial]: Same v1.4 assumptions:1000 Customer Key users, identified direct-model component USD2376/EUR2118.59/CHF1956.94 + unknown seat/Glean-family/support/cloud costs. Not an enterprise quote; Universal Model Key and Flex totals remain unknown. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-direct-provider-proxy, glean:glean:r2-proxy-lowest-effort, glean:glean:fx-ecb.
cost_5000 Year-one cost at 5,000 users? [partial]: Same v1.4 assumptions:5000 Customer Key users, identified direct-model component USD11880/EUR10592.96/CHF9784.71 + unknown seat/Glean-family/support/cloud costs. Not an enterprise quote; Universal Model Key and Flex totals remain unknown. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-direct-provider-proxy, glean:glean:r2-proxy-lowest-effort, glean:glean:fx-ecb.
variable_share Which part depends on usage? [partial]: Core Suite publishes input/output tariffs. Universal Model Key defaults to Balanced Auto, a policy choosing model and effort per request; recommendations are shown in the admin UI, not as a unique public routine model. The Customer Key guide calls GPT5.6 Luna an example, not a recommendation. Under v1.4, vendor-billed usage remains unknown; only the separate direct-API proxy is costed. Enterprise Flex has different mode/credit accounting. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-auto-policy-and-cloud-conflict, glean:glean:r2-customer-default-example, glean:glean:r2-flex-entitlements, glean:glean:r2-direct-provider-proxy, glean:glean:r2-proxy-lowest-effort.
unknown_parts Which costs could not be priced? [supported]: Unknown: seat/platform quotes, Universal Model Key realized model mix and Auto/tool overhead, FlexCredit purchase price and task consumption, Glean-family calls on Customer Key, Protect+/support fees, cloud operations and implementation. No zero fixed fee, fictitious discount or vendor-billed proxy substitution. Exchange rate is known and explicitly stated; quote-only total is not calculated. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:deploy, glean:glean:fx-ecb.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-auto-policy-and-cloud-conflict, glean:glean:r2-customer-default-example, glean:glean:r2-direct-provider-proxy, glean:glean:r2-proxy-lowest-effort, glean:glean:fx-ecb, glean:glean:r2-flex-entitlements, glean:glean:deploy.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

A conditional Professional monthly licence-plus-BYOK floor is calculable; Business and self-host totals remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Conditional documented Professional monthly list route; not a large-scale quote; add_ons=Model usage proxy; other add-ons unknown; deployment_mode=multi-tenant-saas; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Known price floor plus explicitly unpriced parts; no complete year-one TCO or negotiated price claim.

cost_200 Year-one cost at 200 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21: 12 months ex VAT, 60% light100/30% regular400/10% power1500 messages per user/month, hence330; 3000 input+600 output tokens/message. Conditional undiscounted Teams Professional monthly route USD299 + USD8*(N−5) monthly, not the annual promotion or a Business quote. Direct-provider BYOK proxy gpt-6-luna, reasoning effort none, Standard short context USD0.10 input/USD0.50 output per million; no cache => USD2.376/user/year. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD/EUR divide1.1215, EUR/CHF multiply0.9237. For200 users: licence USD22,308 + model proxy USD475.20 = from USD22,783.20 / EUR20,314.94 / CHF18,764.91 + unknown components. Not a 200-seat quote. Sources: typingmind:typingmind:compare-typingmind-team-plans, typingmind:typingmind:pricing, typingmind:typingmind:openai-price, typingmind:typingmind:openai-model, typingmind:typingmind:fx.
cost_1000 Year-one cost at 1,000 users? [partial]: Same assumptions:1000 users licence USD99,108 + model USD2,376 = from USD101,484 / EUR90,489.52 / CHF83,585.17 + unknown components. Scale entitlement and negotiated Business alternative unverified. Sources: typingmind:typingmind:compare-typingmind-team-plans, typingmind:typingmind:pricing, typingmind:typingmind:openai-price, typingmind:typingmind:openai-model, typingmind:typingmind:fx.
cost_5000 Year-one cost at 5,000 users? [partial]: Same assumptions:5000 users licence USD483,108 + model USD11,880 = from USD494,988 / EUR441,362.46 / CHF407,686.51 + unknown components. Scale entitlement and Business alternative unverified. Sources: typingmind:typingmind:compare-typingmind-team-plans, typingmind:typingmind:pricing, typingmind:typingmind:openai-price, typingmind:typingmind:openai-model, typingmind:typingmind:fx.
variable_share Which part depends on usage? [supported]: The disclosed model proxy contributes USD2.376/user/year. Actual provider model mix, tools, images, audio, embeddings, cached/context tokens and regional API uplifts change usage. This proxy is a comparison assumption, not a vendor default or invoice. Sources: typingmind:typingmind:set-up-api-keys, typingmind:typingmind:openai-price, typingmind:typingmind:openai-model.
unknown_parts Which costs could not be priced? [supported]: Unknown: large-scale SaaS entitlement/Business quote, current checkout promotion terms, extra KB capacity, connectors/search/plugin bills, embeddings, support/implementation and optional regional processing uplift. Self-host annual commercial licence/support quote plus MySQL, optional PostgreSQL/blob/network infrastructure and operator effort are unpriced; no zero-licence OSS assumption applies. Sources: typingmind:typingmind:pricing, typingmind:typingmind:selfhost, typingmind:typingmind:get-started-with-self-host-installation-instruct, typingmind:typingmind:deep-research.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:compare-typingmind-team-plans, typingmind:typingmind:pricing, typingmind:typingmind:openai-price, typingmind:typingmind:openai-model, typingmind:typingmind:fx, typingmind:typingmind:set-up-api-keys, typingmind:typingmind:selfhost, typingmind:typingmind:get-started-with-self-host-installation-instruct, typingmind:typingmind:deep-research.

VEN-03 Evaluation access

Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.

Glean

Agent cross-checked Support: partial

Public material supports product evaluation, but no unassisted business trial was established.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex prospective customer evaluation; public demo path, no verified self-serve trial entitlement; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.
Core Suite/Enterprise Flex trial and evaluation entitlements were not publicly verified; a demo CTA is not proof of a mandatory sales gate.

free_tier Is there a free tier for business use? [unknown]: Is there a free tier for business use? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.
self_serve_trial Is a self-serve business trial available? [unknown]: Is a self-serve business trial available? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.
trial_scope Do trials include SSO, connectors and admin features? [unknown]: Do trials include SSO, connectors and admin features? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.
sales_gate Does meaningful evaluation require sales contact? [partial]: Public Glean pages route prospective customers to Get a demo; meaningful tenant provisioning may require commercial access. This is not proof that every trial is sales-only. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Teams SaaS has a self-serve trial; self-host evaluation is a separate sales-gated route.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

free_tier Is there a free tier for business use? [partial]: The cloud offer advertises a time-limited trial rather than a documented permanent free business tier. Personal free-use rights do not supply Teams governance. Sources: typingmind:typingmind:pricing, typingmind:typingmind:typingmind-vs-typingmind-team.
self_serve_trial Is a self-serve business trial available? [supported]: The cloud-vs-self-host comparison offers a 14-day self-serve cloud trial with no upfront payment. Sources: typingmind:typingmind:cloud-host-vs-self-host.
trial_scope Do trials include SSO, connectors and admin features? [partial]: The trial provides cloud evaluation; exact trial entitlements for SSO, SCIM, connectors and API quotas were not independently established. Sources: typingmind:typingmind:cloud-host-vs-self-host.
sales_gate Does meaningful evaluation require sales contact? [supported]: Cloud starts self-serve; Business and annual self-host require a quote, and self-host has no free trial. Sources: typingmind:typingmind:pricing, typingmind:typingmind:selfhost, typingmind:typingmind:cloud-host-vs-self-host.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:pricing, typingmind:typingmind:typingmind-vs-typingmind-team, typingmind:typingmind:cloud-host-vs-self-host, typingmind:typingmind:selfhost.

VEN-04 Contract terms and pricing transparency

Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.

Glean

Agent cross-checked Support: partial

Contract periods and fees depend on orders, with cancellation restricted during the subscription term.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex under Order Form and public Terms; seat commitments/prices and selected currency contractual; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

minimum_commitment What seat or spend minimum applies? [unknown]: What seat or spend minimum applies? Terms and pricing guides were checked; minimum seat/spend commitment and plan-specific currency invoicing remain unpriced.
contract_length What contract lengths are offered? [partial]: Terms define Subscription Term through the Order Form. No universal monthly or annual term is specified. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.
cancellation How can the contract be cancelled or reduced? [supported]: Except contractual causes and remedies, customers cannot cancel during the subscription term; each order ends at expiry unless otherwise stated. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.
local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: Terms default to USD or the currency in the order and allow Glean affiliates/resellers. CHF/EUR invoicing by a European entity was not confirmed. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.
transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified: public pricing units and consumption tables, but subscription fees, minimum commitments and purchased-credit prices need an order/quote. Sources: glean:glean:core-price, glean:glean:flex-price, glean:glean:terms, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:terms, glean:glean:r2-core-entitlements, glean:glean:core-price, glean:glean:flex-price.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Cloud supports monthly/annual subscriptions; self-host is annual and commercial.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, Commercial self-hosted TypingMind Teams server; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Starter/Growth/Professional monthly or annual SaaS; quoted Business and separate annual commercial Teams self-host; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

minimum_commitment What seat or spend minimum applies? [supported]: Cloud plan cards and self-host licence include five users. Business advertises a USD18,700/year starting quote; no all-scenario minimum was established. Sources: typingmind:typingmind:pricing, typingmind:typingmind:selfhost.
contract_length What contract lengths are offered? [supported]: Cloud-host vs Self-host explicitly describes monthly SaaS and annual quoted self-host subscriptions; the current SaaS landing also offers annual billing. Teams Terms specify renewal of the agreed term. Sources: typingmind:typingmind:cloud-host-vs-self-host, typingmind:typingmind:pricing, typingmind:typingmind:terms-of-service.
cancellation How can the contract be cancelled or reduced? [partial]: Cloud billing settings manage subscriptions; Terms make fixed-term Teams/self-host fees generally nonrefundable. Exact mid-term seat-reduction proration and notice deadline were not established. Sources: typingmind:typingmind:manage-your-subscription, typingmind:typingmind:terms-of-service.
local_invoicing Can it be invoiced in CHF or EUR from a European entity? [unknown]: Can it be invoiced in CHF or EUR from a European entity? CHF/EUR invoicing from a European entity, tax handling and bespoke contract negotiation were not established.
transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Partial: public small-plan SaaS seat pricing with separate API bills, quote-only Business and self-host, and unpriced optional support/knowledge services. Sources: typingmind:typingmind:pricing, typingmind:typingmind:selfhost.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:pricing, typingmind:typingmind:selfhost, typingmind:typingmind:cloud-host-vs-self-host, typingmind:typingmind:terms-of-service, typingmind:typingmind:manage-your-subscription.

VEN-05 Source licence

Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.

Glean

Agent cross-checked Support: partial

The hosted platform is provided under restricted commercial terms; public SDK licences are separate.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex proprietary hosted/managed Service under Terms; no public core-source licence inferred; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

licence_type Which licence applies to each component? [supported]: Terms grant subscription access and prohibit deriving source code, modifying or redistributing the Service. This establishes a proprietary service contract, not an OSI licence for the platform. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.
branding_restrictions Do licence terms restrict branding or user counts? [supported]: Terms prohibit removing proprietary notices and limit use to licensed users/orders; no numerical standard user cap is given. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.
enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Platform terms and the public gleanwork organization were checked; a complete component licence inventory or separate open/closed enterprise edition split was not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

TypingMind is commercial proprietary software; self-host access is not an open-source licence.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind personal browser app and PWA, TypingMind Teams SaaS chat and Admin Panel, Commercial self-hosted TypingMind Teams server; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Commercial personal licence, separate bulk pack, Teams SaaS Starter/Growth/Professional and separate commercial Teams self-host licence; personal user/device allowance unverified; add_ons=Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

The personal user/device allowance is unknown. No five-user or one-user allowance is published as a reconciled finding; Teams and annual self-host seat rights remain separate.

licence_type Which licence applies to each component? [supported]: The personal app and Teams operate under commercial Terms/EULA. Self-host provides compiled/minified code in a private repository with no analysis, modification, resale, sharing or redistribution rights; white-box review is by arrangement. Sources: typingmind:typingmind:end-user-license-agreement, typingmind:typingmind:terms-of-service, typingmind:typingmind:selfhost.
branding_restrictions Do licence terms restrict branding or user counts? [partial]: Teams SaaS provides custom branding; the separate commercial Teams self-host licence includes one instance with five seats. Personal user/device allowance remains unknown because the generic five-device-or-user comparison conflicts with the one-user Terms. The separate bulk pack does not establish the default personal allowance. Sources: typingmind:typingmind:custom-branding, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:selfhost, typingmind:typingmind:terms-of-service, typingmind:typingmind:r2-personal-bulk-licence.
enterprise_features_closed Are enterprise features in a separate closed edition? [supported]: Teams administration is part of the commercial service; SSO/SCIM, analytics, roles, logs and API are in Professional rather than an open-source core edition. Sources: typingmind:typingmind:compare-typingmind-team-plans.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:end-user-license-agreement, typingmind:typingmind:terms-of-service, typingmind:typingmind:selfhost, typingmind:typingmind:custom-branding, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:r2-personal-bulk-licence, typingmind:typingmind:compare-typingmind-team-plans.

VEN-06 Data export and exit

Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.

Glean

Agent cross-checked Support: partial

Workflow agent configurations are portable as JSON; full tenant chat/knowledge export remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Governance import/export in seat; limited Auto ZIP export and complete organization exit separately unverified; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.
Core Suite includes agent import/export, but limited Auto ZIP rollout and complete tenant-export entitlements remain unverified.

chat_export Can admins export all chats? [unknown]: Can admins export all chats? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.
assistant_export Can assistants and prompts be exported in a reusable format? [supported]: Workflow-mode agent configuration exports to JSON and imports into another deployment; missing target tools must be reconfigured. Auto-mode ZIP export is limited availability for admins. Sources: glean:glean:builder, glean:glean:r2-core-entitlements.
knowledge_export Can knowledge bases and their sources be exported? [unknown]: Can knowledge bases and their sources be exported? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.
export_format Are formats documented and machine-readable? [supported]: Workflow exports use JSON; limited Auto exports contain spec.yaml and instructions.md in ZIP. Admin logs have CSV export. Sources: glean:glean:builder, glean:glean:audit, glean:glean:r2-core-entitlements.
post_termination_window How long can data be retrieved after termination? [unknown]: How long can data be retrieved after termination? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:builder, glean:glean:r2-core-entitlements, glean:glean:audit.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Recorded Teams chats have a JSON API export; generic app exports do not prove full organizational portability.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams REST API, TypingMind Teams SaaS chat and Admin Panel, TypingMind personal browser app and PWA; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Professional recorded-chat API/export; separate personal app JSON backups (feature licence gate not mapped); add_ons=Professional chat recording enabled before export; authorized API key; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

chat_export Can admins export all chats? [partial]: Professional includes chat logs/data export and API integration. Authorized admins export recorded conversation JSON via the API, last100 matching conversations/request plus date filters; complete tenant history and pagination were not tested. Sources: typingmind:typingmind:export-chat-logs, typingmind:typingmind:r2-plan-matrix.
assistant_export Can assistants and prompts be exported in a reusable format? [partial]: The personal-app backup guide exports user agents, prompts/plugins/model settings as JSON. That is not evidence of bulk centrally managed Teams asset export; its personal feature gate is not mapped here. Sources: typingmind:typingmind:export-import-data.
knowledge_export Can knowledge bases and their sources be exported? [unknown]: Can knowledge bases and their sources be exported? A bulk reusable organization KB/source export and complete centrally managed agent/prompt export were not established.
export_format Are formats documented and machine-readable? [supported]: Professional recorded-chat API responses are JSON; the separate personal backup/import also uses JSON. Formats do not establish complete organization portability. Sources: typingmind:typingmind:export-chat-logs, typingmind:typingmind:export-import-data, typingmind:typingmind:r2-plan-matrix.
post_termination_window How long can data be retrieved after termination? [partial]: The DPA allows deletion/return at termination but does not publish a fixed retrieval grace period. Terms allow content deletion after termination. Sources: typingmind:typingmind:data-processing-agreement, typingmind:typingmind:terms-of-service.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:export-chat-logs, typingmind:typingmind:r2-plan-matrix, typingmind:typingmind:export-import-data, typingmind:typingmind:data-processing-agreement, typingmind:typingmind:terms-of-service.

VEN-07 Support and service levels

Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.

Glean

Agent cross-checked Support: partial

Support tiers are documented; a credited 99.9% SLA applies only to paid Premium Support.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.

support_channels Which support channels are available on each plan? [supported]: The support portal is the channel eligible for response targets; Standard Support is included and Premium paid. Other channels do not have trackable SLA response times. Sources: glean:glean:sla.
support_languages Is support available in German, French or Italian? [partial]: The SLA explicitly provides a Japanese support option for Japan and names California/Bangalore operations; German/French/Italian language commitments were not established. Sources: glean:glean:sla.
regional_presence Is there a DACH or Swiss entity, team or partner? [unknown]: Is there a DACH or Swiss entity, team or partner? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established.
uptime_sla Is there an uptime SLA with credits? [supported]: Paid Premium Support has 99.9% monthly uptime. Credits are 10% below 99.9% down to 99.0%, and 20% below 99.0%, subject to exclusions and claim deadlines. Sources: glean:glean:sla.
status_page Is there a public status page with history? [unknown]: Is there a public status page with history? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sla.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Email support is documented; self-host SLA is optional and public incident data was inaccessible.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, Commercial self-hosted TypingMind Teams server; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Starter/Growth/Professional public email support/material; separate quoted annual Teams self-host Enterprise Support add-on; add_ons=Commercial Teams self-host Enterprise Support (SLA/SLO/dedicated queue), separately quoted; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Self-host support package is distinct from SaaS support/onboarding; no public numerical uptime/credit or adoption-service tariff established.

support_channels Which support channels are available on each plan? [supported]: Cloud plan comparison lists email support. Self-host dedicated support/SLA is a separate option; exact Business response targets were not established. Sources: typingmind:typingmind:compare-typingmind-team-plans, typingmind:typingmind:selfhost.
support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? No German/French/Italian support commitment, DACH/Swiss support entity or public credit-bearing SLA terms were retrieved.
regional_presence Is there a DACH or Swiss entity, team or partner? [unknown]: Is there a DACH or Swiss entity, team or partner? No German/French/Italian support commitment, DACH/Swiss support entity or public credit-bearing SLA terms were retrieved.
uptime_sla Is there an uptime SLA with credits? [partial]: Self-host marketing offers a paid SLA/SLO/dedicated-support add-on; a public uptime percentage, credit schedule or standard SaaS SLA was not retrieved. Sources: typingmind:typingmind:selfhost.
status_page Is there a public status page with history? [partial]: A public status site loads but returned an error fetching status data in this pass, so history and measured availability are unknown. Sources: typingmind:typingmind:status.

VEN-08 Onboarding, training and adoption

Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.

Glean

Agent cross-checked Support: partial

Public training and templates exist; exact onboarding-service entitlements and prices remain open.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Library/templates and public Academy links; contracted onboarding and Premium Support separately scoped; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

Documented findings only; unestablished atomic questions remain explicit gaps.
Exact Academy access, included onboarding, language coverage and support/professional-services entitlement under the customer Order Form remain unknown.

onboarding_service Is guided onboarding included? [unknown]: Is guided onboarding included? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established.
user_training Is end-user training offered, in which languages? [partial]: Glean documentation links self-paced Agent Builder training through Glean Academy; German/French/Italian course availability was not established. Sources: glean:glean:agents, glean:glean:r2-core-entitlements.
use_case_library Are role-based use cases and templates provided? [supported]: The internal Agent library and documented templates support reusable role/task examples. Sources: glean:glean:library, glean:glean:r2-core-entitlements.
adoption_programme Is there a champion or adoption programme? [unknown]: Is there a champion or adoption programme? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established.
service_cost Which services cost extra? [partial]: Premium Support is priced separately under the SLA. The legal index directly lists the Technical Services Addendum and named Outcomes Packages. Those listings do not establish included onboarding or complete professional-services fees. Sources: glean:glean:sla, glean:glean:r3-legal-index, glean:glean:r2-core-entitlements.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:library, glean:glean:sla, glean:glean:r3-legal-index.

TypingMind / TypingMind Teams

Agent cross-checked Support: partial

Public setup guides and role examples exist; managed adoption services are not fully specified.

Availability: generally-available · Delivery: native
Scope: surfaces=TypingMind Teams SaaS chat and Admin Panel, Commercial self-hosted TypingMind Teams server; version=Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed; plan=Teams Starter/Growth/Professional public email support/material; separate quoted annual Teams self-host Enterprise Support add-on; add_ons=Commercial Teams self-host Enterprise Support (SLA/SLO/dedicated queue), separately quoted; deployment_mode=not specified; region=US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers; os=not specified.

Limitations

Self-host support package is distinct from SaaS support/onboarding; no public numerical uptime/credit or adoption-service tariff established.

onboarding_service Is guided onboarding included? [unknown]: Is guided onboarding included? No included guided-onboarding scope, multilingual training commitment or champion/adoption programme was established.
user_training Is end-user training offered, in which languages? [partial]: Public documentation teaches setup, use, agents and workflows. A contracted live user-training service and languages were not established. Sources: typingmind:typingmind:typingmind-vs-typingmind-team, typingmind:typingmind:overview.
use_case_library Are role-based use cases and templates provided? [supported]: The documentation provides marketing ad creation, meeting-summary and business automation examples and role/permission examples. Sources: typingmind:typingmind:ad-creative-generator, typingmind:typingmind:meeting-summarizer, typingmind:typingmind:overview, typingmind:typingmind:roles-and-permissions.
adoption_programme Is there a champion or adoption programme? [unknown]: Is there a champion or adoption programme? No included guided-onboarding scope, multilingual training commitment or champion/adoption programme was established.
service_cost Which services cost extra? [partial]: Self-host dedicated support/SLA is an optional extra; onboarding/training/adoption-program prices were not established. Sources: typingmind:typingmind:selfhost.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: typingmind:typingmind:typingmind-vs-typingmind-team, typingmind:typingmind:overview, typingmind:typingmind:ad-creative-generator, typingmind:typingmind:meeting-summarizer, typingmind:typingmind:roles-and-permissions, typingmind:typingmind:selfhost, typingmind:typingmind:pricing, typingmind:typingmind:cloud-host-vs-self-host.

Sources

Supported LLMs glean:glean:models
The Model Hub lists text and image models, manual choice and Auto routing, with provider availability dependent on key and cloud.
Supported models; availability by hosting environment and provider · documented · Source date not stated · Retrieved 2026-10-21
Feature availability by LLM key, provider, and cloud glean:glean:key-matrix
Customer Key restricts cloud-provider routes and excludes Meeting Notes and podcast artifacts; some defaults must use the same provider.
Provider and feature matrices · documented · Source date not stated · Retrieved 2026-10-21
Upload files in Assistant glean:glean:uploads
Uploads support Office documents, PDFs, images and text, with context-dependent file caps and OCR prerequisite.
Formats; upload limits; security; limitations · documented · Source date not stated · Retrieved 2026-10-21
Glean Core Suite entitlements and Model Hub rates glean:glean:r2-core-entitlements
Core Suite separates included platform seats from Model Hub usage, names client/API surfaces, and publishes token rates.
Seat capabilities, surfaces, APIs, Model Hub Usage and rate table updated10/20/2026 · documented · Source date 2026-10-20 · Retrieved 2026-10-21
October 15, 2026 release, version 563 glean:glean:r3-october-rollout-migration
Auto policies require rollout opt-in from October 15 with GA scheduled October 29; Brave is the new search default and existing OpenAI search migrates from October 19.
AI & Model Updates, Auto mode policies; Deprecations & Sunsets, OpenAI Web Search · documented · Source date 2026-10-15 · Retrieved 2026-10-21
Set up API Keys typingmind:typingmind:set-up-api-keys
Teams admins preset customer provider keys; end users cannot enter their own key in the chat interface.
Set up API Keys · documented · Source date not stated · Retrieved 2026-10-21
Manage AI Models typingmind:typingmind:manage-ai-models
The app has a per-chat model selector and configurable model endpoints; provider examples are not a complete current catalogue.
Manage AI Models · documented · Source date not stated · Retrieved 2026-10-21
TypingMind changelog typingmind:typingmind:release
Dated releases include Teams memory administration, new models, browser-local code and office outputs, and GPT Image editing.
2026-10-14 Memory for Teams and new models; 2026-10-13 Toolbox; 2026-10-02 image editing · documented · Source date 2026-10-14 · Retrieved 2026-10-21
Restrict Model access typingmind:typingmind:restrict-model-access
Teams admins restrict available models by user group.
Restrict Model access · documented · Source date not stated · Retrieved 2026-10-21
Chat with documents typingmind:typingmind:chat-with-documents
Uploads accept PDF, Markdown, CSV, XLSX, TXT, DOCX, JSON and HTML, with document text added as chat context.
Chat with documents · documented · Source date not stated · Retrieved 2026-10-21
Voice input typingmind:typingmind:voice
Browser speech recognition or customer OpenAI, Groq and Azure transcription keys enable dictation; uploaded Whisper recordings have a 25MB limit.
Transcription models and Teams configuration · documented · Source date not stated · Retrieved 2026-10-21
Model deprecation glean:glean:deprecation
Customer Key deprecation emails are specified at 60 and 15 days, with removal and replacement behavior.
Customer Key notice schedule; deprecated models · documented · Source date not stated · Retrieved 2026-10-21
October 15, 2026 release notes glean:glean:release
Glean publishes dated release notes covering product and model changes.
Release entry · documented · Source date 2026-10-15 · Retrieved 2026-10-21
Azure OpenAI typingmind:typingmind:azure-openai
A customer Azure OpenAI endpoint and deployment can be configured.
Azure OpenAI · documented · Source date not stated · Retrieved 2026-10-21
Glean Enterprise Flex entitlements glean:glean:r2-flex-entitlements
Enterprise Flex separates seat allowances, metered client APIs/agent runs, included platform governance and annual Protect+/support add-ons.
Seats, Developer Tools, Platform, Protect+ and Premium Support · documented · Source date not stated · Retrieved 2026-10-21
Configure LLMs in the Model Hub glean:glean:r2-auto-policy-and-cloud-conflict
Balanced is the default Auto policy with per-request model choice; the AWS Vertex note conflicts with the supported-provider matrix and GCP-only Vertex setup heading.
Auto policies; AWS Vertex note; provider setup headings · documented · Source date not stated · Retrieved 2026-10-21
TypingMind Teams pricing typingmind:typingmind:pricing
Annual selected prices display USD83/166/249 per month for Starter/Growth/Professional, five users, USD8 extra seats; Business starts USD18,700/year.
Annual selector, plan cards, Add-ons and Business card · documented · Source date not stated · Retrieved 2026-10-21
Self-host installation instructions typingmind:typingmind:get-started-with-self-host-installation-instruct
A NodeJS service needs MySQL 8, optional PostgreSQL 16 pgvector KB, OpenAI embeddings and S3-compatible blobs; private endpoints are blocked by default.
Self-host installation instructions · documented · Source date not stated · Retrieved 2026-10-21
Toolbox typingmind:typingmind:toolbox
A free built-in plugin executes Python and JavaScript locally in the browser with network disabled by default and creates Office/PDF files and charts.
Local execution, network control and file capabilities · documented · Source date not stated · Retrieved 2026-10-21
Teams API Keys Setup typingmind:typingmind:r2-teams-custom-models
Teams-specific instructions name Azure OpenAI, Hugging Face and Ollama custom-model setup in the Admin Panel; this is distinct from personal local-server guides.
Use with other models; Add Custom Model in Admin Panel · documented · Source date not stated · Retrieved 2026-10-21
Compare Teams Plans typingmind:typingmind:r2-plan-matrix
All SaaS tiers list custom models and shared resources; Growth adds RAG/projects; Professional adds roles, restrictions, logs and external API integration.
Full Feature Comparison · documented · Source date not stated · Retrieved 2026-10-21
AWS Bedrock Anthropic typingmind:typingmind:r3-custom-admin-bedrock
The Custom Admin route configures Claude via Bedrock with customer AWS access/secret keys, region and approved model access; current model and commercial tier coverage are not enumerated.
Custom Admin restriction and steps 2-4, including custom.typingmind.com/manage · documented · Source date not stated · Retrieved 2026-10-21
Glean open models by region glean:glean:r4-open-model-inference
Universal Model Key open models are served through LLM providers under zero-retention agreements. Creator-region grouping is not inference location; the page states these models are hosted in the US.
Creator-region controls; Operational details · documented · Source date not stated · Retrieved 2026-10-26
Ollama typingmind:typingmind:ollama
A customer Ollama model endpoint can be added; network accessibility must be configured.
Ollama · documented · Source date not stated · Retrieved 2026-10-21
LM Studio typingmind:typingmind:lmstudio
Customer local LM Studio can supply an OpenAI-compatible model endpoint.
LM Studio · documented · Source date not stated · Retrieved 2026-10-21
Cloud host vs self host typingmind:typingmind:cloud-host-vs-self-host
SaaS has a self-serve 14-day trial; self-host has no free trial and carries a quoted annual licence and update/support conditions.
Cloud host vs self host · documented · Source date not stated · Retrieved 2026-10-21
Exclude or restrict models glean:glean:model-controls
Admins can restrict eligible models by department or IdP group, but default models cannot be restricted and hiding premium pickers does not block Auto.
Department and team allow-lists; premium-model toggle · documented · Source date not stated · Retrieved 2026-10-21
Configure LLMs in the Model Hub glean:glean:model-config
Admins configure default models and department Auto policies.
Default models and Auto mode policies · documented · Source date not stated · Retrieved 2026-10-21
Restrict LLM access to content glean:glean:restrictions
Admins can exclude connectors, containers and documents from LLM use; changes may take up to one hour.
Exclusion and inclusion rules · documented · Source date not stated · Retrieved 2026-10-21
Set usage limits and alerts glean:glean:limits
Core Suite and Enterprise Flex limits can alert or block later billable usage after the current run finishes; team defaults are not pooled budgets.
Enforcement; organization, user, team and agent limits · documented · Source date not stated · Retrieved 2026-10-21
Usage limits typingmind:typingmind:usage-limits
Reusable limit groups cover messages, characters and tokens by period, applicable globally or to users, groups, models, agents and plugins.
Usage limits · documented · Source date not stated · Retrieved 2026-10-21
Connect Knowledge Base to your AI Agents typingmind:typingmind:connect-knowledge-base-to-your-ai-agents
Tagged knowledge is assigned to agents through Knowledge Base Access.
Connect Knowledge Base to your AI Agents · documented · Source date not stated · Retrieved 2026-10-21
Roles and Permissions typingmind:typingmind:roles-and-permissions
Owners delegate granular Admin Panel permissions through custom roles; group-role assignment is described as coming soon.
Roles and Permissions · documented · Source date not stated · Retrieved 2026-10-21
Data analysis overview glean:glean:analysis
Uploaded spreadsheets can be analyzed in per-session sandboxes; indexed files can be truncated, and abuse-flagged files may be retained up to 30 days.
Known limitations; code interpreter security · documented · Source date not stated · Retrieved 2026-10-21
How Knowledge Base works in TypingMind Team typingmind:typingmind:how-knowledge-base-works-in-typingmind-team
The early-access KB uses RAG, about 3,000-word chunks and up to five retrieved chunks, 50MB uploads and daily source refresh.
Early Access; indexing; limits and refresh · documented · Source date 2025-11-10 · Retrieved 2026-10-21
Training Files vs Knowledge Base typingmind:typingmind:training-files-vs-knowledge-base
Agent training-file text is injected into system context; the separate KB retrieves chunks and advertises multiple source integrations.
Training Files vs Knowledge Base · documented · Source date not stated · Retrieved 2026-10-21
Organize content with Projects glean:glean:projects
Projects persist chats and documents, are private by default and replace Collections through a gradual rollout.
Create; sharing; access; migration · documented · Source date not stated · Retrieved 2026-10-21
Get started with Knowledge Base typingmind:typingmind:get-started-with-knowledge-base
Admins add documents or connected sources, tag data, bind tags to agents and optionally show clickable references.
Get started with Knowledge Base · documented · Source date not stated · Retrieved 2026-10-21
Restrict AI Agents access typingmind:typingmind:restrict-ai-agents-access
Agent access and usage can be limited for groups.
Restrict AI Agents access · documented · Source date not stated · Retrieved 2026-10-21
Glean deployment models glean:glean:deploy
Both modes use single-tenant infrastructure operated by Glean; Customer Hosted runs in customer GCP or AWS accounts with Glean support access.
Glean Hosted; Customer Hosted; comparison table · documented · Source date not stated · Retrieved 2026-10-21
Connectors hub glean:glean:connectors
The official catalog lists M365, Google, Atlassian and other business-system connectors.
Native connector catalog · documented · Source date not stated · Retrieved 2026-10-21
SharePoint overview glean:glean:sharepoint
SharePoint supports indexed and live retrieval; indexing uses certificate-based application permissions and admin consent.
Access patterns; permissions and security · documented · Source date not stated · Retrieved 2026-10-21
OneDrive overview glean:glean:onedrive
OneDrive offers indexed and live search under the Microsoft 365 parent connector, with certificate-based application permissions.
Access patterns; permissions and security · documented · Source date not stated · Retrieved 2026-10-21
Outlook overview glean:glean:outlook
The Outlook connector supports access to Outlook content through Glean.
Connector overview · documented · Source date not stated · Retrieved 2026-10-21
Teams overview glean:glean:teams-connector
Teams indexes channels and optionally private and meeting chats, with mirrored membership checked at query time.
Supported content; permissions and security · documented · Source date not stated · Retrieved 2026-10-21
Google Drive overview glean:glean:drive
Drive content and permissions are indexed with directory delegation; documented activity and group-sync schedules are distinct.
Permissions; crawling and updates · documented · Source date not stated · Retrieved 2026-10-21
Gmail overview glean:glean:gmail
Gmail has indexed search with source-specific crawl scope and controls.
Indexed content and scope · documented · Source date not stated · Retrieved 2026-10-21
Set up external tools with MCP Gateway glean:glean:gateway
Admins proxy external MCP servers and custom tools with role and group controls and OAuth 2.1.
Prerequisites; external servers; access control · documented · Source date not stated · Retrieved 2026-10-21
Connect with Notion pages typingmind:typingmind:connect-with-your-notion-pages
Admins select Notion pages/databases for an instance, with initial sync taking a few minutes.
Connect with Notion pages · documented · Source date not stated · Retrieved 2026-10-21
Self-host external knowledge connectors typingmind:typingmind:setup-external-connectors-for-knowledge-base
Optional self-host KB external connectors need separate OAuth configuration and Firecrawl for web scraping.
Self-host external knowledge connectors · documented · Source date not stated · Retrieved 2026-10-21
LLM Automated Workflows overview typingmind:typingmind:overview
JavaScript, HTTP and MCP plugins can perform multi-step business actions; example flows are not evidence of a scheduler.
LLM Automated Workflows overview · documented · Source date not stated · Retrieved 2026-10-21
MCP in TypingMind typingmind:typingmind:mcp
The client connects remote HTTP or local-command MCP servers, supports OAuth and individual tool controls, and separates Teams sessions per user/chat.
Remote and local connectors; Teams sessions; tool control · documented · Source date not stated · Retrieved 2026-10-21
Glean O365 sensitivity-label restrictions glean:glean:r4-purview-label-redlist
Protect+ can exclude SharePoint/OneDrive items by Purview label priority. Glean configures the redlist after account-team enablement; initial full crawl and later recrawls govern propagation. Teams message text is excluded.
Glean Protect+; setup; label-processing FAQ · documented · Source date not stated · Retrieved 2026-10-26
EU data center typingmind:typingmind:eu-data-center
EU instances use Vercel and AWS EU storage but model API calls may leave the EU.
EU data center · documented · Source date not stated · Retrieved 2026-10-21
Glean language support glean:glean:language
German, French, Italian and English end-user UIs are listed; cross-language retrieval is early access and admin setup is not localized.
Language support matrix; cross-language warning · documented · Source date not stated · Retrieved 2026-10-21
Use Deep Research glean:glean:research
Deep Research creates cited read-only reports from company sources and Brave web search; key modes differ.
Key modes; citations; limitations · documented · Source date not stated · Retrieved 2026-10-21
Share chats glean:glean:sharing
Viewer chat sharing describes citation redaction and states a fixed 30-day duration.
Viewer controls; uploaded files; retention note · documented · Source date not stated · Retrieved 2026-10-21
System Prompts on Admin Panel typingmind:typingmind:system-prompts-on-admin-panel
Global system instructions, few-shot examples and post-message reminders apply across chats and agents.
System Prompts on Admin Panel · documented · Source date not stated · Retrieved 2026-10-21
Memory and personalization glean:glean:memory
Users can manage saved and learned memory in settings and chat.
Saved and learned memories; user controls · documented · Source date not stated · Retrieved 2026-10-21
Configure memory settings glean:glean:memory-admin
Admins can disable learned memory but not user-controlled saved memory; pricing differs for legacy customers.
Configure memory; billing · documented · Source date not stated · Retrieved 2026-10-21
Memory typingmind:typingmind:memory
Users can enable memory globally or for an agent/project and inspect saved memories.
Memory · documented · Source date not stated · Retrieved 2026-10-21
Agent Builder glean:glean:builder
Agents combine configured steps and models; Workflow JSON export is generally available while Auto ZIP export has limited availability.
Instructions, tools and models; import and export · documented · Source date not stated · Retrieved 2026-10-21
Sharing and permissions glean:glean:agent-sharing
Agents have controlled sharing and edit access.
Agent sharing permissions · documented · Source date not stated · Retrieved 2026-10-21
Agent library glean:glean:library
Users discover and run accessible agents through the internal library.
Browse and discover agents · documented · Source date not stated · Retrieved 2026-10-21
How agents work glean:glean:agents
Agents support dynamic tool use and structured steps, loops and branches.
Auto and Workflow modes; tools; steps · documented · Source date not stated · Retrieved 2026-10-21
Group-based permissions glean:glean:groups
Glean syncs Entra, Google and Okta group membership with integration-dependent timing; feature flag controls group-derived roles.
Supported providers; sync behavior; limitations · documented · Source date not stated · Retrieved 2026-10-21
Administrator Roles glean:glean:roles
Setup Admin, Admin, Super Admin and specialized moderators have distinct permissions.
Role matrix · documented · Source date not stated · Retrieved 2026-10-21
Product and feature retirements glean:glean:sunset
The retirement page records November 13, 2026 end of Glean Assist embedded integrations, past Prompt Library migration and legacy billing-dashboard removal.
Embedded support integrations; Prompt Library; legacy billing dashboard · documented · Source date not stated · Retrieved 2026-10-21
Build a Shared AI Agent collection typingmind:typingmind:build-a-shared-ai-agent-collection
Admins create an agent collection exposed in the team chat interface and control group access.
Build a Shared AI Agent collection · documented · Source date not stated · Retrieved 2026-10-21
Build a Shared Prompt Library typingmind:typingmind:build-a-shared-prompt-library
Admins can publish reusable prompts to the team interface.
Build a Shared Prompt Library · documented · Source date not stated · Retrieved 2026-10-21
OAuth options for tools glean:glean:oauth
Connector tools support Glean-managed or customer OAuth applications.
Central and custom OAuth · documented · Source date not stated · Retrieved 2026-10-21
Create Microsoft 365 files glean:glean:r3-microsoft-write-confirmation
Interactive-agent builders can require write confirmation by disabling Run without user confirmation; confirmation is configurable.
Recommended agent instructions, Human approval · documented · Source date not stated · Retrieved 2026-10-21
Restrict Plugin access typingmind:typingmind:restrict-plugin-access
Plugins can be made available or unavailable to specified user groups.
Restrict Plugin access · documented · Source date not stated · Retrieved 2026-10-21
Deep Research plugin typingmind:typingmind:deep-research
A multi-step search/read/report plugin requires customer SerpAPI and Firecrawl keys and has a two-minute execution limit.
Requirements and operation · documented · Source date not stated · Retrieved 2026-10-21
GPT Image 2.5 plugin typingmind:typingmind:image
The plugin generates and edits images using the customer OpenAI API route.
Image generation, editing and API key · documented · Source date not stated · Retrieved 2026-10-21
Web Search tools setup glean:glean:web
Admins configure OpenAI, Brave or Google search tools and publish them to selected Glean interfaces.
Providers; surface enablement; data sent · documented · Source date not stated · Retrieved 2026-10-21
Types of agent triggers glean:glean:triggers
Agents can start from messages, forms, connected-system content changes and schedules, subject to admin access.
Content and schedule triggers · documented · Source date not stated · Retrieved 2026-10-21
API integration overview typingmind:typingmind:api-integration-overview
REST chat/agent API uses API-key-associated api-users subject to user restrictions and usage limits.
API integration overview · documented · Source date not stated · Retrieved 2026-10-21
Create Microsoft 365 files with agents glean:glean:office-output
Enabled tools create Office files, with limitations on arbitrary templates and output fidelity.
Word, Excel and PowerPoint; template limitations · documented · Source date not stated · Retrieved 2026-10-21
Glean October 15 release notes glean:glean:r4-cancellation-release
Canceling or interrupting an Assistant response also stops tool calls and background tasks started by that response. This is a documented Assistant run behavior, not a tested universal stop guarantee.
Canceled Assistant responses now stop cleanly · documented · Source date 2026-10-15 · Retrieved 2026-10-26
About Glean MCP server glean:glean:mcp
Glean exposes enterprise search, chat, documents and agents to external hosts through MCP.
Server capabilities; authentication · documented · Source date not stated · Retrieved 2026-10-21
Glean Core Suite glean:glean:core-price
Core Suite combines per-user monthly licensing with committed Model Hub consumption; the seat amount is not given.
Seat fee; Model Hub Usage; provider rate table · documented · Source date not stated · Retrieved 2026-10-21
iOS and Android glean:glean:mobile
Mobile clients use enterprise SSO and integrate with Intune App Protection.
SSO prerequisites; Intune MAM · documented · Source date not stated · Retrieved 2026-10-21
Choose where to use Glean glean:glean:surfaces
Glean has web, desktop, extension and embedded access points.
Surface table; browser; desktop; extension · documented · Source date 2026-10-19 · Retrieved 2026-10-21
Use real-time voice glean:glean:voice
Real-time voice works on web, desktop and mobile; raw audio streams to the configured model provider while transcripts follow chat retention.
Where to access; privacy; limitations · documented · Source date not stated · Retrieved 2026-10-21
TypingMind vs TypingMind Team typingmind:typingmind:typingmind-vs-typingmind-team
The personal app and Teams with an Admin Panel, managed users and centrally preset keys are separate offerings.
TypingMind vs TypingMind Team · documented · Source date not stated · Retrieved 2026-10-21
Install TypingMind app typingmind:typingmind:install
Installation uses browser PWA technology; browser storage remains separate and this does not establish native app-store clients.
PWA installation on Windows, Mac, iOS and Android · documented · Source date not stated · Retrieved 2026-10-21
TypingMind personal licence checkout typingmind:typingmind:r2-personal-bulk-licence
Personal licences normally cover five devices for one user; a separate shareable Bulk License is offered, without establishing a Teams Admin Panel entitlement.
How many devices/users? and Team/Bulk License FAQ; self-host FAQ · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Glean in Microsoft Teams: Admin guide glean:glean:teams-app
The Microsoft Teams app requires tenant admin setup and consent.
Installation prerequisites and deployment · documented · Source date not stated · Retrieved 2026-10-21
Ad creative generator workflow typingmind:typingmind:ad-creative-generator
Public examples include marketing automation built with AI and plugins.
Ad creative generator workflow · documented · Source date not stated · Retrieved 2026-10-21
Image Generation in Glean glean:glean:images
Glean generates and edits images using enabled image models, independently of the text model.
Model choice; editing; admin controls · documented · Source date not stated · Retrieved 2026-10-21
Glean Terms of Service v5Jun2026 glean:glean:terms
The contract defines customer-cloud hosting, restricted proprietary access, order-specific fees, termination deletion and New York governing law.
Sections 1, 2, 5, 12 and 13 · documented · Source date 2026-06-05 · Retrieved 2026-10-21
Glean AI Addendum v5Jun2026 glean:glean:ai-addendum
No-training commitments and Glean-key zero-day retention have legal and trust-and-safety exceptions; Customer Key responsibilities remain with the customer.
Sections 3 and 4 · documented · Source date 2026-06-05 · Retrieved 2026-10-21
Terms of Service typingmind:typingmind:terms-of-service
Typing Technology Co Ltd contracts under Singapore law and business SIAC arbitration; Teams renews and self-host code has restricted licence rights.
Sections 1, 4-6, 13 and 16 · documented · Source date 2026-09-17 · Retrieved 2026-10-21
Text to speech typingmind:typingmind:tts
Answers can be read aloud using browser speech, ElevenLabs or OpenAI TTS.
Browser, ElevenLabs and OpenAI options · documented · Source date not stated · Retrieved 2026-10-21
Meeting summarizer workflow typingmind:typingmind:meeting-summarizer
The guide offers an audio-transcription and summarisation workflow, not a demonstrated meeting bot.
Meeting summarizer workflow · documented · Source date not stated · Retrieved 2026-10-21
Compare TypingMind Team plans typingmind:typingmind:compare-typingmind-team-plans
The comparison lists monthly USD99/199/299, five users plus USD8 additional users, Growth knowledge and Professional identity/governance.
Compare TypingMind Team plans · documented · Source date not stated · Retrieved 2026-10-21
Team chat glean:glean:team-chat
Beta shared Editor chats run each request as its author but expose already-generated answers to all participants.
How permissions work; behavior and limits · documented · Source date not stated · Retrieved 2026-10-21
Accessibility Statement glean:glean:accessibility
Glean says a VPAT 2.5 ACR covering WCAG 2.0, 2.1 and 2.2 A/AA is available through its trust center.
Conformance status · documented · Source date 2026-09-25 · Retrieved 2026-10-21
Translation collaboration typingmind:typingmind:translations
A translation project exists, but the retrieved page does not establish completeness of German, French, Italian or Admin Panel translations.
Multilingual app translation project · documented · Source date not stated · Retrieved 2026-10-21
About Glean SSO glean:glean:sso
SSO is mandatory through OIDC or SAML; identity-provider policies enforce authentication conditions.
Mandatory SSO; identity providers; access controls · documented · Source date not stated · Retrieved 2026-10-21
Single Sign-On (SSO) typingmind:typingmind:sso
SAML identity-provider metadata, entity ID and reply URL are configured in Teams.
SAML configuration and multiple connections · documented · Source date not stated · Retrieved 2026-10-21
OAuth 2.0 typingmind:typingmind:o-auth-2-0
OAuth/OIDC supports built-in Microsoft and Google logins and JIT seats; revoking IdP authorization alone does not remove the user.
OAuth 2.0 · documented · Source date not stated · Retrieved 2026-10-21
Data Processing Agreement typingmind:typingmind:data-processing-agreement
The public GDPR processor form includes confidentiality, subprocessor flow-down, SCC transfers and customer-choice deletion or return.
Clauses 7.4, 7.8-7.10 and Appendices I-IV · documented · Source date not stated · Retrieved 2026-10-21
Directory Sync (SCIM v2) typingmind:typingmind:scim
SCIM sync creates and suspends users, updates profiles and assigns corresponding groups from the IdP.
Create, update, suspend users and groups · documented · Source date not stated · Retrieved 2026-10-21
Invite team members typingmind:typingmind:invite-team-members
Teams admins invite members to the instance and manage seats.
Invite team members · documented · Source date not stated · Retrieved 2026-10-21
Managing Users glean:glean:users
Admins assign roles and feature permissions and can revoke user sessions.
Member permissions; sign out all sessions · documented · Source date not stated · Retrieved 2026-10-21
Create and manage user groups typingmind:typingmind:create-and-manage-user-groups
Groups control access and are usable for limits and analytics.
Create and manage user groups · documented · Source date not stated · Retrieved 2026-10-21
Insights overview glean:glean:insights
Adoption metrics and per-person activity are available; small departments are grouped and CSV export is documented.
Metrics; department filters; CSV; privacy · documented · Source date not stated · Retrieved 2026-10-21
Glean Customer Event log overview glean:glean:events
Customer Event logs include chats and responses separately from administrative logs and export as an unfiltered stream.
CHAT events; unified export stream · documented · Source date not stated · Retrieved 2026-10-21
Chatbot analytics typingmind:typingmind:chatbot-analytics
Reporting covers active users, messages, conversations, estimated tokens and characters, with model/agent/group/user breakdowns and chart downloads.
Chatbot analytics · documented · Source date not stated · Retrieved 2026-10-21
Audit Logs glean:glean:audit
Admin configuration logs have CSV export and 30-day default retention; ongoing delivery needs account-team configuration.
Coverage; export; default retention · documented · Source date not stated · Retrieved 2026-10-21
Chat History glean:glean:history
Admins choose Off or 30/90/180/365-day conversation retention, independently of Customer Event logging.
Retention choices; Customer Event logs · documented · Source date not stated · Retrieved 2026-10-21
View and export user chat logs typingmind:typingmind:view-and-export-user-chat-logs
Opt-in Record all chats exposes user prompts and responses to authorized admins and configurable retention permanently deletes old records.
View and export user chat logs · documented · Source date not stated · Retrieved 2026-10-21
Export chat logs typingmind:typingmind:export-chat-logs
Chat logging is off by default; the API exports JSON conversation content and dates, limited to the last 100 matching conversations per request.
Export chat logs · documented · Source date not stated · Retrieved 2026-10-21
Sensitive content in user prompt glean:glean:pii
Configured prompt-only regex policies can flag or block credentials, PII, IBANs and government IDs; built-in patterns start disabled.
Prerequisites; regex templates; enforcement · documented · Source date not stated · Retrieved 2026-10-21
About Glean Protect and Protect+ glean:glean:protect
Protect+ adds recurring sensitive-content scanning and AI security guardrails to baseline Protect.
Capability comparison; AI security add-on · documented · Source date not stated · Retrieved 2026-10-21
Glean Subprocessors glean:glean:subprocessors
The list names US providers and an Indian affiliate for remote support, security and debugging.
Provider table; affiliate remote support · documented · Source date 2026-07-28 · Retrieved 2026-10-21
Configure custom instructions glean:glean:org-instructions
Admins can configure up to five enterprise instructions for Assistant.
Five custom instructions · documented · Source date not stated · Retrieved 2026-10-21
Supported GCP regions glean:glean:regions
The GCP region list includes Netherlands, Belgium, Frankfurt and other regions, subject to required services.
Preferred regions; EMEA · documented · Source date not stated · Retrieved 2026-10-21
Glean Customer Support SLA v6Mar2026 glean:glean:sla
Standard and paid Premium support differ; only Premium includes 99.9% monthly uptime and 10% or 20% service credits.
Sections 2, 4, 7 and 8 · documented · Source date 2026-03-06 · Retrieved 2026-10-21
TypingMind Teams Self Host typingmind:typingmind:selfhost
Commercial self-host requires an annual quote, includes five users, uses compiled/minified code, checks licence/updates externally and can use customer model endpoints.
Technical requirements, licensing, network, updates and pricing FAQ · documented · Source date not stated · Retrieved 2026-10-21
Privacy policy typingmind:typingmind:privacy-policy
The policy distinguishes personal local storage from Teams multitenant server storage, and lists inactive unpaid account deletion.
Storage scope, API keys and section on account deletion · documented · Source date 2026-09-19 · Retrieved 2026-10-21
Data Usage and Model Training Policy typingmind:typingmind:data-usage-and-model-training-policy
The vendor says it does not train on conversations; customers contract directly with model providers and their retention/training terms vary.
TypingMind role and provider API comparison · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Glean Data Processing Addendum v6Mar2026 glean:glean:dpa
The DPA covers applicable Swiss and EU law, termination erasure, SCCs and 30-day subprocessor notice.
Sections 1, 7, 9 and 10; SCC annexes · documented · Source date 2026-03-06 · Retrieved 2026-10-21
Glean legal glean:glean:r3-legal-index
The index links both Business Associate Agreement forms, the Technical Services Addendum and named Outcomes Packages; inclusion and pricing depend on the applicable contract.
Glean Customer Agreements and Policies · documented · Source date not stated · Retrieved 2026-10-21
Glean Protect security page glean:glean:security-page
Glean claims SOC 2 Type II, ISO 27001 and ISO 42001; no issuer-scoped certificate was retrieved.
Enterprise security and compliance badges · vendor-claimed · Source date not stated · Retrieved 2026-10-21
TypingMind Teams self-host typingmind:typingmind:r4-soc2-selfhost-claim
The self-host marketing page claims SOC 2 Type II; no auditor, reporting period, covered legal entity or report was retrieved. This is a vendor claim rather than verified attestation.
Maximum security, SOC 2 Type II badge; updates and licence checks · vendor-claimed · Source date not stated · Retrieved 2026-10-26
Glean customer-hosted AWS FAQ glean:glean:r4-aws-cmk-faq
Customer-managed CMKs are supported for AWS, although the FAQ recommends default AWS-managed KMS keys and documents SCP-based emergency controls.
Are customer managed keys supported? · documented · Source date not stated · Retrieved 2026-10-26
Glean AWS account access and deployment model glean:glean:r4-aws-key-control
The customer-hosted AWS deployment guide says customers own and control KMS customer-managed keys used for data at rest. This does not establish key control for Glean Hosted or GCP.
Customer controls · documented · Source date not stated · Retrieved 2026-10-26
TypingMind Teams pricing FAQ typingmind:typingmind:r2-teams-server-route
The Teams-specific FAQ says users do not see the key and OpenAI requests are sent from the Teams server.
Do my users see my OpenAI API key? · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Glean DPA glean:glean:dpa-confidentiality
General DPA confidentiality binds authorized personnel and no-less-protective subprocessor agreements; no specific §203/Art321 undertaking was retrieved.
Section4 authorized personnel confidentiality; section9 subprocessor written agreement and necessary access · documented · Source date 2026-03-06 · Retrieved 2026-10-21
TypingMind DPA confidentiality typingmind:typingmind:dpa-confidentiality
Staff have need-to-know confidentiality duties and subprocessor contracts carry substantially the same data-protection obligations; a specific professional-secrecy agreement is not established.
7.4(c),7.8(d)-(e); AppendixII andIII · documented · Source date not stated · Retrieved 2026-10-21
Glean Enterprise Flex glean:glean:flex-price
Enterprise Flex pools credits and separately meters advanced features and premium models; learned-memory billing starts November 7, 2026 for the stated scope.
Enterprise Flex seats; FlexCredits; rate card · documented · Source date not stated · Retrieved 2026-10-21
ECB historical euro reference rates glean:glean:fx-ecb
The 2026-10-20 reference is EUR 1 = USD 1.1215 = CHF 0.9237.
Cube time=2026-10-20, USD and CHF · documented · Source date 2026-10-20 · Retrieved 2026-10-21
Change your default model on Customer Key glean:glean:r2-customer-default-example
Customer Key admins choose defaults; GPT5.6 Luna is expressly an example, not a fixed or recommended routine model.
Opening note and prerequisites · documented · Source date 2026-10-19 · Retrieved 2026-10-21
OpenAI direct API pricing glean:glean:r2-direct-provider-proxy
The shared direct-provider comparison uses USD0.10 input andUSD0.50 output per1M tokens; vendor usage is not replaced by this proxy.
Standard short-context gpt-6-luna · documented · Source date not stated · Retrieved 2026-10-21
GPT6 Luna model documentation glean:glean:r2-proxy-lowest-effort
Lowest effort none is used only for the direct-provider comparison assumption.
Reasoning effort · documented · Source date not stated · Retrieved 2026-10-21
OpenAI API pricing typingmind:typingmind:openai-price
gpt-6-luna Standard input is USD0.10 and output USD0.50 per million tokens, excluding cache and optional regional uplifts.
Standard short-context gpt-6-luna row · documented · Source date not stated · Retrieved 2026-10-21
GPT-6 Luna model documentation typingmind:typingmind:openai-model
Reasoning effort none is the lowest option; the shared cost proxy does not use reasoning tokens.
Reasoning effort and API support · documented · Source date not stated · Retrieved 2026-10-21
ECB reference exchange rates typingmind:typingmind:fx
EUR1 equals USD1.1215 and CHF0.9237.
Cube time=2026-10-20 · documented · Source date 2026-10-20 · Retrieved 2026-10-21
Manage your subscription typingmind:typingmind:manage-your-subscription
Cloud customers manage the recurring subscription through billing settings.
Manage your subscription · documented · Source date not stated · Retrieved 2026-10-21
End User License Agreement typingmind:typingmind:end-user-license-agreement
The software is commercially licensed with restrictions on redistribution and modification.
End User License Agreement · documented · Source date not stated · Retrieved 2026-10-21
Custom branding typingmind:typingmind:custom-branding
Teams supports instance logo, theme and branded presentation within its commercial licence.
Custom branding · documented · Source date not stated · Retrieved 2026-10-21
Export and import data typingmind:typingmind:export-import-data
User app settings export/import chats, prompts, plugins, folders, agents and model settings as JSON.
Export and import data · documented · Source date not stated · Retrieved 2026-10-21
TypingMind status typingmind:typingmind:status
The status site loaded a status shell but reported an error fetching data; incident history and measured uptime were not retrieved.
Public status shell · documented · Source date not stated · Retrieved 2026-10-21