{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "glean-vs-typingmind", "canonicalUrl": "https://onaihq.com/compare/agents/glean-vs-typingmind/", "markdownUrl": "https://onaihq.com/compare/agents/glean-vs-typingmind/index.md", "dataUrl": "https://onaihq.com/compare/agents/glean-vs-typingmind/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "glean", "name": "Glean", "website": "https://www.glean.com", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/glean/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" }, { "id": "desktop", "name": "Glean for Desktop Windows and macOS", "type": "desktop-app" }, { "id": "mobile", "name": "Glean iOS and Android", "type": "mobile-app" }, { "id": "extension", "name": "Glean browser extension and companion", "type": "browser-extension" }, { "id": "teams", "name": "Glean in Microsoft Teams", "type": "teams-app" }, { "id": "api", "name": "Glean APIs and remote MCP server", "type": "api" } ], "sourcedClaimCount": 50, "statedByVendorCount": 0, "crossCheckedClaimCount": 50, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" }, { "id": "typingmind", "name": "TypingMind / TypingMind Teams", "website": "https://www.typingmind.com", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/typingmind/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" }, { "id": "teams-api", "name": "TypingMind Teams REST API", "type": "api" }, { "id": "personal", "name": "TypingMind personal browser app and PWA", "type": "web-app" } ], "sourcedClaimCount": 49, "statedByVendorCount": 0, "crossCheckedClaimCount": 49, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 48, "sharedSourcedCriteria": 48, "crossCheckedCriteriaByProduct": { "glean": 50, "typingmind": 49 }, "sourcedOnlyCriteriaByProduct": { "glean": 0, "typingmind": 0 }, "sourcedCriteriaByProduct": { "glean": 50, "typingmind": 49 }, "crossCheckedCriterionRows": 51, "sourcedOnlyCriterionRows": 0, "sourcedCriterionRows": 51, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "glean", "claimId": "glean:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Model Hub documents multi-provider choice and Auto routing. New department Auto policies require opt-in rollout as of October 21, with GA scheduled October 29.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "As of 2026-10-21: established model catalog plus opt-in new Auto-policy rollout; no tenant observed", "plan": "Core Suite + Model Hub Usage with Universal Model Key or Customer Key; new department policies only on Glean-key deployments with rollout enabled. Enterprise Flex billing is separate.", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Model Hub lists OpenAI, Anthropic, Google, Amazon, Glean and open models through Baseten/Fireworks. Availability is conditional on enabled model and route.", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "Representative listed models include GPT-6.1 Sol, GPT-6 Astra/Sol/Luna, Claude Sonnet 5.5, Opus 5.5, Gemini 3.8 Flash, Waldo and GLM 5.3. Actual tenant-enabled selections were not observed.", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "With Glean Universal Model Key users can select a specific enabled model or Auto. Customer Key uses configured defaults and has separate availability constraints.", "evidenceIds": [ "glean:glean:models", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Universal Model Key Auto routes among enabled models. The new department policies require Feature rollouts opt-in from October 15 as of this October 21 check; GA is scheduled October 29. Customer Key Auto uses admin defaults. Per-request selected-model visibility was not established.", "evidenceIds": [ "glean:glean:models", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Uploads, image generation and real-time voice are documented; supported input types vary by model and the key-feature matrix. A complete per-model input matrix was not verified.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "This criterion combines established model choice with an opt-in policy rollout; no blanket current GA status is asserted for the new policies. Enabled tenant models and per-request routing were not observed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements", "glean:glean:key-matrix", "glean:glean:r3-october-rollout-migration", "glean:glean:uploads" ] }, { "productId": "typingmind", "claimId": "typingmind:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Teams is a customer-key multi-provider chat interface, with dated additions and explicit model selection.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Teams admin key setup lists OpenAI, Anthropic, Google, OpenRouter, DeepInfra, DeepSeek, Groq, Mistral, Moonshot, Perplexity, xAI and Z.ai, plus custom providers.", "evidenceIds": [ "typingmind:typingmind:set-up-api-keys" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "The dated October changelog records Gemini 4 Argon and Muse Wonder on October 14 and Claude Haiku 5.5, Mistral Large 4 and Nano Banana 2.1 on October 9. Actual availability depends on enabled endpoint and customer account; a complete Teams tenant model catalogue was not observed.", "evidenceIds": [ "typingmind:typingmind:release", "typingmind:typingmind:set-up-api-keys" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Users select an available model for a chat; Teams administrators choose which models are exposed.", "evidenceIds": [ "typingmind:typingmind:manage-ai-models", "typingmind:typingmind:restrict-model-access" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "unknown", "answer": "Does the product route between models automatically, and is the chosen model shown? The first-party Teams documentation, pricing, legal pages and dated changelog retrieved on 2026-10-21 do not establish this detail; no account or bounded fixture was used.", "evidenceIds": [] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Document upload, vision-capable model image input and transcription are documented as separate routes; the docs do not provide a complete per-model Teams image/audio/file matrix.", "evidenceIds": [ "typingmind:typingmind:chat-with-documents", "typingmind:typingmind:voice" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:set-up-api-keys", "typingmind:typingmind:release", "typingmind:typingmind:manage-ai-models", "typingmind:typingmind:restrict-model-access", "typingmind:typingmind:chat-with-documents", "typingmind:typingmind:voice" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "glean", "claimId": "glean:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated release notes and model deprecation guidance are public; comparable release-lag measurements remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex Model Hub; Customer Key deprecation policy distinguished from Universal Model Key", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? The release notes were checked, but provider general-release dates and scoped product-availability dates were not paired for the last three releases per provider.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Public dated release notes include October 15, 2026 and model announcements.", "evidenceIds": [ "glean:glean:release", "glean:glean:r2-core-entitlements" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "partial", "answer": "For Customer Key Assistant, email notices are described at 60 and 15 days. The page also describes automatic migration for deprecated configurations; application to each removal needs confirmation.", "evidenceIds": [ "glean:glean:deprecation", "glean:glean:r2-core-entitlements" ] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "Customer Key admins manage upgrades but deprecated models stop being usable. No indefinite version-pinning entitlement is established.", "evidenceIds": [ "glean:glean:deprecation", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:release", "glean:glean:r2-core-entitlements", "glean:glean:deprecation" ] }, { "productId": "typingmind", "claimId": "typingmind:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated model additions are public; release lag and removal guarantees remain unestablished.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? No matched first-party provider release dates for the last three releases, fixed deprecation-notice period or version-retention guarantee was retrieved.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "The public changelog dates model and Teams feature releases through October 14, 2026 in the retrieved page.", "evidenceIds": [ "typingmind:typingmind:release" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "How much notice is given before a model is removed? No matched first-party provider release dates for the last three releases, fixed deprecation-notice period or version-retention guarantee was retrieved.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "Customer custom-model endpoint configuration can name a provider model or deployment, but a contractual right to retain discontinued SaaS wrappers or provider versions is not established.", "evidenceIds": [ "typingmind:typingmind:manage-ai-models", "typingmind:typingmind:azure-openai" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:release", "typingmind:typingmind:manage-ai-models", "typingmind:typingmind:azure-openai" ] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "glean", "claimId": "glean:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Customer Key supports named provider accounts; it has documented feature and cloud restrictions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Customer Key + Glean-family Model Hub Usage; Enterprise Flex Customer Key/private-cloud discounts are separately contractual", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "supported", "answer": "Customer Key supports customer provider credentials including OpenAI and direct Anthropic keys.", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements" ] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "partial", "answer": "Customer Key supports Azure OpenAI and named provider credentials. The supported-LLMs matrix permits Vertex only on GCP and Bedrock only on AWS; Configure LLMs separately says customer AWS can use Vertex, while its Vertex setup heading says GCP-only. AWS/Vertex eligibility is therefore unknown; no cross-cloud promise is made.", "evidenceIds": [ "glean:glean:models", "glean:glean:key-matrix", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-core-entitlements" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "unknown", "answer": "Can an admin add any OpenAI-compatible endpoint? The supported-provider configuration and key matrix were checked; arbitrary OpenAI-compatible customer endpoints are not established.", "evidenceIds": [] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "partial", "answer": "Core Suite Customer Key limits Glean Model Hub charges to Glean-family usage; customer provider use is paid directly. Enterprise Flex says seats/credits are discounted for own-key/private-cloud customers but publishes no numeric adjustment.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "supported", "answer": "The key matrix marks Meeting Notes and podcast artifacts unsupported on Customer Key. Text defaults share one provider; image models may differ. Memory depends on deployment readiness.", "evidenceIds": [ "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements", "glean:glean:key-matrix", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-flex-entitlements" ] }, { "productId": "typingmind", "claimId": "typingmind:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Teams uses customer provider keys; its Custom Admin documentation also describes Claude via the customer AWS Bedrock account.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "teams-selfhost" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams SaaS Starter/Growth/Professional custom-model setup; Bedrock Custom Admin route has no verified exact tier mapping. Separate Teams self-host licence for private endpoint configuration.", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "supported", "answer": "Admins preset the organization’s provider keys. End users cannot supply separate personal keys in the Teams chat UI.", "evidenceIds": [ "typingmind:typingmind:set-up-api-keys" ] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "partial", "answer": "Teams documents Azure OpenAI custom-model setup. Its AWS Bedrock guide explicitly applies to TypingMind Custom Admin at custom.typingmind.com/manage and configures Claude via Bedrock using the customer AWS keys, region and approved model access. Exact Bedrock tier/current-model coverage and Vertex support remain unknown.", "evidenceIds": [ "typingmind:typingmind:r2-teams-custom-models", "typingmind:typingmind:r3-custom-admin-bedrock", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "partial", "answer": "Teams Admin Panel supports Add Custom Model, naming Azure OpenAI, Hugging Face and Ollama. This does not establish an arbitrary-endpoint compatibility guarantee. Separately, commercial Teams self-host operators can enable otherwise-blocked private/localhost custom endpoints; connectivity and model feature parity were not tested.", "evidenceIds": [ "typingmind:typingmind:r2-teams-custom-models", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:get-started-with-self-host-installation-instruct" ] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "supported", "answer": "Teams subscription excludes API usage and requires customer keys; BYO is the standard paid model route, not an evidenced licence discount.", "evidenceIds": [ "typingmind:typingmind:pricing", "typingmind:typingmind:set-up-api-keys" ] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "partial", "answer": "Capabilities depend on the selected model and provider API supporting files, tool use and related features; there is no complete feature-by-provider parity matrix.", "evidenceIds": [ "typingmind:typingmind:manage-ai-models", "typingmind:typingmind:toolbox" ] } ], "limitations": [ "Bedrock is documented for Custom Admin; no all-tier, all-Claude-model or self-host Bedrock entitlement is inferred. Provider-route feature parity was not tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:set-up-api-keys", "typingmind:typingmind:r2-teams-custom-models", "typingmind:typingmind:r3-custom-admin-bedrock", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:get-started-with-self-host-installation-instruct", "typingmind:typingmind:pricing", "typingmind:typingmind:manage-ai-models", "typingmind:typingmind:toolbox" ] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "glean", "claimId": "glean:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The documented Universal Model Key open models run in the US. Supported customer-operated chat and embedding routes remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public open-model guide retrieved 2026-10-26; no deployment observed", "plan": "Universal Model Key open-model route; current guide does not name a Core Suite/Flex entitlement for customer-operated models", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "unknown", "answer": "Can chat use a customer-hosted model? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.", "evidenceIds": [] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Can retrieval use customer-hosted embeddings? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "unknown", "answer": "Which features fail with self-hosted models? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.", "evidenceIds": [] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "unsupported", "answer": "For Universal Model Key open models described in the region-control guide, inference is hosted in the US regardless of creator country. That documented route does not provide EU/CH-hosted open-model inference; other private contracts are unverified.", "evidenceIds": [ "glean:glean:r4-open-model-inference" ] } ], "limitations": [ "The US inference finding is limited to the Universal Model Key open models described by the source. No absence of every conceivable private deployment is inferred." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:r4-open-model-inference" ] }, { "productId": "typingmind", "claimId": "typingmind:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Customer model endpoints are supported; optional self-host knowledge uses documented OpenAI embeddings.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "personal", "teams-saas", "teams-selfhost" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Personal app local-model guides; Teams SaaS custom-model setup on Starter/Growth/Professional; separate annual commercial Teams self-host package", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "Personal browser/local network; US/EU Teams SaaS; customer-selected self-host placement and external API routes", "os": [], "surfaces": [ { "id": "personal", "name": "TypingMind personal browser app and PWA", "type": "web-app" }, { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "partial", "answer": "Personal typingmind.com has Ollama and LM Studio guides. Teams-specific Admin Panel instructions independently name Ollama custom models, but do not establish the personal local-connection procedure for Teams SaaS. Commercial Teams self-host can explicitly enable private endpoints; no hosted-to-local connectivity fixture was run.", "evidenceIds": [ "typingmind:typingmind:r2-teams-custom-models", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:ollama", "typingmind:typingmind:lmstudio", "typingmind:typingmind:get-started-with-self-host-installation-instruct" ] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "partial", "answer": "The optional KB module in the separately quoted annual Teams self-host package requires an OpenAI embeddings key and PostgreSQL pgvector. A customer-hosted embedding substitution is unverified. This is separate from personal local chat models.", "evidenceIds": [ "typingmind:typingmind:get-started-with-self-host-installation-instruct", "typingmind:typingmind:cloud-host-vs-self-host" ] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "partial", "answer": "Toolbox needs a model capable of calling tools; other multimodal capabilities depend on the custom model. Complete parity and failure behaviour are undocumented.", "evidenceIds": [ "typingmind:typingmind:toolbox", "typingmind:typingmind:manage-ai-models" ] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "unknown", "answer": "Does the vendor host open-weight models in EU/CH? No vendor-hosted open-weight EU/CH model service, supported embedding substitution or full self-host-model parity matrix was established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:r2-teams-custom-models", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:ollama", "typingmind:typingmind:lmstudio", "typingmind:typingmind:get-started-with-self-host-installation-instruct", "typingmind:typingmind:cloud-host-vs-self-host", "typingmind:typingmind:toolbox", "typingmind:typingmind:manage-ai-models" ] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "glean", "claimId": "glean:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Model restrictions and blocking usage limits are documented; new department Auto policies remain an opt-in rollout on October 21.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "As of 2026-10-21: existing controls plus opt-in Auto policies; policy GA scheduled 2026-10-29", "plan": "Core Suite/Enterprise Flex model governance and usage limits; new Auto policies require Glean-key deployment and Feature rollouts opt-in. Legacy Enterprise exclusions preserved.", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Eligible models can be allowed by department or synced IdP group. Default models cannot carry these restrictions; membership refresh is not immediate.", "evidenceIds": [ "glean:glean:model-controls", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "Admins can exclude connectors, folders/sites or individual documents from all LLM responses. This is an all-LLM content boundary; per-model data classification rules were not established.", "evidenceIds": [ "glean:glean:restrictions", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "partial", "answer": "Customer Key admins set defaults. Universal Model Key admins manage available models; the new department Auto policies require rollout opt-in on October 21, with GA scheduled October 29. They are not a verified generally available policy entitlement on the check date.", "evidenceIds": [ "glean:glean:model-config", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Core Suite and Enterprise Flex support configurable monthly per-user defaults and overrides. Limits reset each calendar month; legacy Enterprise lacks user/agent limits.", "evidenceIds": [ "glean:glean:limits", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "Admins select alert-only or block. An in-flight run finishes, then subsequent billable use is blocked until reset; slight overage can occur.", "evidenceIds": [ "glean:glean:limits", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Existing controls and the new policy rollout have different availability. No two-user enforcement test was run; hiding premium models alone does not prevent Auto from using them." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:model-controls", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:restrictions", "glean:glean:model-config", "glean:glean:key-matrix", "glean:glean:r3-october-rollout-migration", "glean:glean:limits" ] }, { "productId": "typingmind", "claimId": "typingmind:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Professional administrators govern model access and configurable consumption limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Professional for governance; customer-configured limits", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Admins restrict model availability by user group; the limits guide still points availability controls to the legacy model-limits section.", "evidenceIds": [ "typingmind:typingmind:restrict-model-access", "typingmind:typingmind:usage-limits" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "Admins configure the models available to agents and their knowledge access. No content-classification or connector-label-based model egress rule was established.", "evidenceIds": [ "typingmind:typingmind:roles-and-permissions", "typingmind:typingmind:connect-knowledge-base-to-your-ai-agents" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "unknown", "answer": "No Teams administrator control setting the default model for new chats was established. The October multi-model finalization default is a different feature; the plan matrix and model-management documents do not resolve this atom.", "evidenceIds": [] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Reusable limit groups configure message, character and token limits per time period, across users/groups, models, agents and plugins. Published examples are admin settings, not plan-wide quotas.", "evidenceIds": [ "typingmind:typingmind:usage-limits" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "partial", "answer": "Users see a configurable limitation notice and can inspect details. Exact block, downgrade, overshoot and reset semantics at exhaustion were not established.", "evidenceIds": [ "typingmind:typingmind:usage-limits" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:restrict-model-access", "typingmind:typingmind:usage-limits", "typingmind:typingmind:roles-and-permissions", "typingmind:typingmind:connect-knowledge-base-to-your-ai-agents" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat uploads support common office formats with explicit size limits and OCR prerequisites.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant + Model Hub Usage; Enterprise Flex doc uploads follow its named Assistant mode allowances", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Documented formats include PDF, DOC/DOCX, XLS/XLSX/XLSM, PPT/PPTX, text and image files; audio/video uploads are excluded.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "supported", "answer": "128K models allow 5 files at 64 MB each; 32K models 4 at 32 MB; 8K models 2 at 16 MB. Minimum file size is 1 KB.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "supported", "answer": "Scanned PDFs require OCR enabled by an administrator or support.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Data Analysis handles uploaded spreadsheets, but merged cells, hierarchical tables, charts and complex structures have limited support. Fixture formula and structure fidelity was not tested.", "evidenceIds": [ "glean:glean:analysis", "glean:glean:r2-core-entitlements" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Uploaded analysis files expose full raw content within size limits; referenced indexed spreadsheets may be truncated. Archives are inspected on demand in Thinking mode. Complete visibility into selected chunks was not verified.", "evidenceIds": [ "glean:glean:analysis", "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Shared long-PDF, scan, spreadsheet and presentation fixture was not run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements", "glean:glean:analysis" ] }, { "productId": "typingmind", "claimId": "typingmind:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Document text can be attached to chat; full-context training files and RAG are distinct.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "The chat guide lists PDF, Markdown, CSV, XLSX, TXT, DOCX, JSON and HTML. Images require a suitable vision model.", "evidenceIds": [ "typingmind:typingmind:chat-with-documents" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "partial", "answer": "Chat uploads are bounded by the selected model’s context, but a numeric per-chat file-count/size limit was not established. The separate KB documents 50MB uploads.", "evidenceIds": [ "typingmind:typingmind:chat-with-documents", "typingmind:typingmind:how-knowledge-base-works-in-typingmind-team" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Are scanned PDFs read? No scanned-PDF OCR accuracy, spreadsheet-preservation fixture or numerical ordinary-chat upload matrix was established.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "XLSX and CSV are accepted; Toolbox executes local Python/JavaScript analysis. Preservation of merged cells, formula results and workbook structure was not tested.", "evidenceIds": [ "typingmind:typingmind:chat-with-documents", "typingmind:typingmind:toolbox" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "supported", "answer": "Ordinary chat document text enters chat context and can later leave the model window; agent training files are injected into system context, while KB access retrieves relevant chunks. These are separate modes.", "evidenceIds": [ "typingmind:typingmind:chat-with-documents", "typingmind:typingmind:training-files-vs-knowledge-base" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:chat-with-documents", "typingmind:typingmind:how-knowledge-base-works-in-typingmind-team", "typingmind:typingmind:toolbox", "typingmind:typingmind:training-files-vs-knowledge-base" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Core Suite includes Library Collections; the replacement Projects rollout and plan entitlement remain qualified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Library Collections included; current Projects rollout/entitlement not separately established", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "partial", "answer": "Core Suite includes persistent Library Collections. Projects documentation describes a replacement containing chats/documents/files/artifacts, but current Core Suite/Enterprise Flex Projects entitlement and migration rollout were not verified.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "unknown", "answer": "The Projects guide describes private-by-default and people/group sharing, but current Projects rollout/entitlement under Core Suite or Enterprise Flex is not separately established. No current plan-scoped project-sharing guarantee is made.", "evidenceIds": [] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "unknown", "answer": "What are the collection limits? The Projects guide and agent builder were checked, but a current project size cap and direct knowledge-binding contract are not specified.", "evidenceIds": [] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "unknown", "answer": "Projects and Agent Builder were checked; direct binding of a persistent Project or Collection to an assistant was not established.", "evidenceIds": [] } ], "limitations": [ "Projects are rolling out gradually and may not be enabled for a given deployment. Chat and artifact sharing is separate from project membership.", "Projects is documented as a gradual replacement for Collections, but its current Core Suite/Enterprise Flex entitlement and rollout were not verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:projects" ] }, { "productId": "typingmind", "claimId": "typingmind:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Growth and above provide a tagged organization KB bound to agents; the technical guide still labels it Early Access.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Growth/Professional: RAG and tagged agent KB; Professional additionally supplies group/resource visibility restrictions", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "The organization KB persists documents and connected data across conversations; this differs from temporary chat uploads and full-context agent training files.", "evidenceIds": [ "typingmind:typingmind:get-started-with-knowledge-base", "typingmind:typingmind:training-files-vs-knowledge-base" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "partial", "answer": "Growth/Professional support tagged KB data bound to agents. Per-user/group agent restrictions require Professional governance; these restrictions do not establish per-document source ACL mirroring.", "evidenceIds": [ "typingmind:typingmind:connect-knowledge-base-to-your-ai-agents", "typingmind:typingmind:restrict-ai-agents-access", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "supported", "answer": "The KB guide states 50MB per upload and one million included training characters with extra capacity purchasable; indexed chunks are about 3,000 words and retrieval is up to five chunks.", "evidenceIds": [ "typingmind:typingmind:how-knowledge-base-works-in-typingmind-team" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "Knowledge Base Access in an agent selects tags identifying the accessible data.", "evidenceIds": [ "typingmind:typingmind:connect-knowledge-base-to-your-ai-agents" ] } ], "limitations": [ "Current plan matrix sells RAG in Growth/Professional, while the technical KB guide (updated2025-11-10) still labels it Early Access. No dated GA transition or tenant rollout was verified; findings retain beta/Early Access qualification.", "No source-user permission fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:get-started-with-knowledge-base", "typingmind:typingmind:training-files-vs-knowledge-base", "typingmind:typingmind:connect-knowledge-base-to-your-ai-agents", "typingmind:typingmind:restrict-ai-agents-access", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:how-knowledge-base-works-in-typingmind-team" ] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean documents M365, Google and Atlassian connectors, with indexed and live patterns depending on source.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite native connectors included; individual connector setup/consent still required; Enterprise Flex platform connections use applicable feature allowances", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "SharePoint and OneDrive support indexing and live retrieval. Outlook and Teams are listed separately; Teams includes channels and opt-in private/meeting chats. M365 indexing requires application permissions and admin consent.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:outlook", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Google Drive and Gmail have official indexing documentation; Drive setup uses directory delegation. Plan-specific connector entitlements remain contractual.", "evidenceIds": [ "glean:glean:drive", "glean:glean:gmail", "glean:glean:r2-core-entitlements" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "The official catalog lists Confluence and Jira, including Cloud and Data Center documentation. Tenant setup and per-plan limits were not tested.", "evidenceIds": [ "glean:glean:connectors", "glean:glean:r2-core-entitlements" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "The catalog includes Box, Salesforce, Notion, Slack, Zendesk and other systems. Individual entitlements, scopes and consent were not verified for every connector.", "evidenceIds": [ "glean:glean:connectors", "glean:glean:r2-core-entitlements" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Deployment guidance supports private connectivity for on-premise connectors. This establishes a network option, not every file share/database or a locally hosted whole platform.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "Glean publishes native connector guides; custom connectors and MCP routes are separate. Maintenance ownership for every listed third-party integration was not established.", "evidenceIds": [ "glean:glean:connectors", "glean:glean:gateway", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:outlook", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements", "glean:glean:drive", "glean:glean:gmail", "glean:glean:connectors", "glean:glean:deploy", "glean:glean:gateway" ] }, { "productId": "typingmind", "claimId": "typingmind:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Named knowledge integrations and extensible tools exist; broad source mentions lack enterprise permission detail.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "teams-selfhost" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Growth/Professional SaaS RAG; separate annual commercial Teams self-host licence with optional KB and customer-managed connector credentials", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "partial", "answer": "The training-files comparison mentions OneDrive as a possible KB source; no retrieved setup guide establishes SharePoint, Outlook or Teams ingestion, permissions or maintenance.", "evidenceIds": [ "typingmind:typingmind:training-files-vs-knowledge-base" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "partial", "answer": "Growth/Professional SaaS RAG names Google Drive. In the separate commercial Teams self-host package, external KB connectors require the operator’s OAuth configuration. Gmail and the full Workspace source set remain unverified.", "evidenceIds": [ "typingmind:typingmind:get-started-with-knowledge-base", "typingmind:typingmind:setup-external-connectors-for-knowledge-base", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "unknown", "answer": "Confluence and Jira? No first-party Confluence/Jira connector setup, complete M365 connector matrix or maintained on-prem file-share connector was established.", "evidenceIds": [] }, { "id": "other_systems", "question": "Which other business systems?", "support": "supported", "answer": "KB documentation names Notion and GitHub; admins select Notion pages/databases. Separate MCP/HTTP plugins can query other systems without proving a maintained KB connector.", "evidenceIds": [ "typingmind:typingmind:get-started-with-knowledge-base", "typingmind:typingmind:connect-with-your-notion-pages", "typingmind:typingmind:mcp" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Self-host operators can explicitly permit private custom-model/plugin/agent endpoints; custom database actions are described. A supported file-share crawler is not established.", "evidenceIds": [ "typingmind:typingmind:get-started-with-self-host-installation-instruct", "typingmind:typingmind:overview" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "TypingMind documents built-in KB setup; external self-host sources need operator-managed OAuth credentials and Firecrawl for web scraping. MCP servers and custom plugins have separate maintainers.", "evidenceIds": [ "typingmind:typingmind:setup-external-connectors-for-knowledge-base", "typingmind:typingmind:mcp" ] } ], "limitations": [ "Current plan matrix sells RAG in Growth/Professional, while the technical KB guide (updated2025-11-10) still labels it Early Access. No dated GA transition or tenant rollout was verified; findings retain beta/Early Access qualification.", "A reachable self-host plugin endpoint is not a native file-share crawler." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:training-files-vs-knowledge-base", "typingmind:typingmind:get-started-with-knowledge-base", "typingmind:typingmind:setup-external-connectors-for-knowledge-base", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:connect-with-your-notion-pages", "typingmind:typingmind:mcp", "typingmind:typingmind:get-started-with-self-host-installation-instruct", "typingmind:typingmind:overview" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Permission-aware indexed and live retrieval is documented; the restricted-document test is outstanding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect permission enforcement and connector access; fine-grained source rules documented per connector", "addOns": [ "Glean Protect+ and account-team enablement for O365 sensitivity-label redlisting only" ], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "supported", "answer": "SharePoint, OneDrive and Teams docs describe per-user permissions checked at query time. This is documentary evidence, not a passed two-user test.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Indexed routes copy source ACLs into Glean and evaluate them at query time; live SharePoint/OneDrive routes avoid a stored content index.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:r2-core-entitlements" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "partial", "answer": "For indexed Drive, activity changes are checked every 10 minutes and group membership hourly. These are crawl schedules, not a measured revocation guarantee.", "evidenceIds": [ "glean:glean:drive", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "supported", "answer": "Admins can include/exclude connectors, containers and documents from LLM access. Changes may take up to an hour.", "evidenceIds": [ "glean:glean:restrictions", "glean:glean:r2-core-entitlements" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "partial", "answer": "Glean Protect+ can exclude SharePoint/OneDrive files by Purview label priority after account-team enablement. It requires crawling, may need days for the first full crawl, and does not cover Teams message text. This is index exclusion, not a passed live-permission test.", "evidenceIds": [ "glean:glean:r4-purview-label-redlist" ] } ], "limitations": [ "Permission claims are documented only; no leak-free outcome or measured propagation delay is claimed." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements", "glean:glean:drive", "glean:glean:restrictions", "glean:glean:r4-purview-label-redlist" ] }, { "productId": "typingmind", "claimId": "typingmind:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Documented access control is by tagged knowledge and agent/group visibility; per-user source ACL enforcement is unproven.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Growth/Professional RAG data/tag selection; Professional adds group-based resource restrictions", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "unknown", "answer": "Are source permissions enforced per user? No two-user permission/revocation fixture, source ACL mirror, revocation SLA or Microsoft Purview-label enforcement documentation was retrieved. Do not equate agent access with source-user permissions.", "evidenceIds": [] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "partial", "answer": "Growth/Professional bind data tags to agents; Professional adds agent availability by user/group. This application-side mechanism does not establish synchronized source-user ACLs.", "evidenceIds": [ "typingmind:typingmind:connect-knowledge-base-to-your-ai-agents", "typingmind:typingmind:restrict-ai-agents-access", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? No two-user permission/revocation fixture, source ACL mirror, revocation SLA or Microsoft Purview-label enforcement documentation was retrieved. Do not equate agent access with source-user permissions.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "supported", "answer": "Admins choose the Notion pages/databases to ingest and select knowledge tags for each agent.", "evidenceIds": [ "typingmind:typingmind:connect-with-your-notion-pages", "typingmind:typingmind:connect-knowledge-base-to-your-ai-agents" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "Are Microsoft Purview or similar labels respected? No two-user permission/revocation fixture, source ACL mirror, revocation SLA or Microsoft Purview-label enforcement documentation was retrieved. Do not equate agent access with source-user permissions.", "evidenceIds": [] } ], "limitations": [ "Current plan matrix sells RAG in Growth/Professional, while the technical KB guide (updated2025-11-10) still labels it Early Access. No dated GA transition or tenant rollout was verified; findings retain beta/Early Access qualification.", "No two-user source-permission or revocation fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:connect-knowledge-base-to-your-ai-agents", "typingmind:typingmind:restrict-ai-agents-access", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:connect-with-your-notion-pages" ] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean combines indexed and live connector routes; refresh timing is source-specific.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite connector/index platform; Customer Hosted location/contract separately selected", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "SharePoint/OneDrive document indexed, live and tool routes. Indexed routes copy content; live routes do not store content in the index.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:r2-core-entitlements" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "Drive documents 10-minute activity crawls, hourly people/group crawls, 3-hour incremental crawls and normally 28-day full crawls.", "evidenceIds": [ "glean:glean:drive", "glean:glean:r2-core-entitlements" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Drive activity processing includes deletions, but no fixture deletion-to-answer interval or universal maximum was verified.", "evidenceIds": [ "glean:glean:drive", "glean:glean:r2-core-entitlements" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Indexes run in the selected isolated Glean Hosted or Customer Hosted environment. Exact country and any secondary log/backup locations need deployment confirmation.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:r2-core-entitlements", "glean:glean:drive", "glean:glean:deploy" ] }, { "productId": "typingmind", "claimId": "typingmind:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The KB indexes copies, refreshes connected content daily and uses selected SaaS or customer-hosted storage.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "teams-selfhost" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Growth/Professional SaaS RAG; separately quoted annual Teams self-host licence and optional PostgreSQL KB", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "RAG splits and embeds copied source text in a knowledge index; full-context training files and live custom tools are separate.", "evidenceIds": [ "typingmind:typingmind:training-files-vs-knowledge-base" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "The KB guide describes daily connected-source refresh; Notion initial sync takes a few minutes. Neither is a permission-revocation guarantee.", "evidenceIds": [ "typingmind:typingmind:how-knowledge-base-works-in-typingmind-team", "typingmind:typingmind:connect-with-your-notion-pages" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "unknown", "answer": "How quickly does a deleted document disappear? Deleted-document propagation and exact SaaS index/backup location were not established.", "evidenceIds": [] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Opt-in EU SaaS uses Vercel/AWS EU resources; optional self-host KB uses the operator’s PostgreSQL pgvector database and blob configuration. Exact SaaS index, backup and telemetry placement is not itemized.", "evidenceIds": [ "typingmind:typingmind:eu-data-center", "typingmind:typingmind:get-started-with-self-host-installation-instruct" ] } ], "limitations": [ "Current plan matrix sells RAG in Growth/Professional, while the technical KB guide (updated2025-11-10) still labels it Early Access. No dated GA transition or tenant rollout was verified; findings retain beta/Early Access qualification.", "No synchronization/deletion latency fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:training-files-vs-knowledge-base", "typingmind:typingmind:how-knowledge-base-works-in-typingmind-team", "typingmind:typingmind:connect-with-your-notion-pages", "typingmind:typingmind:eu-data-center", "typingmind:typingmind:get-started-with-self-host-installation-instruct", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:cloud-host-vs-self-host" ] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Linked source citations are documented; named-plan cross-language retrieval and observed grounding quality remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant/Deep Research with Model Hub Usage; no verified Core Suite/Enterprise Flex cross-language entitlement", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Assistant documentation describes grounded answers with linked citations; Deep Research produces cited company/web reports.", "evidenceIds": [ "glean:glean:research", "glean:glean:sharing", "glean:glean:r2-core-entitlements" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "The language guide labels answering across document/query languages Early Access, but its Core Suite/Enterprise Flex entitlement and enabled rollout were not established. Cross-language retrieval for those named plans remains unknown; no multilingual fixture was run.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.", "evidenceIds": [] } ], "limitations": [ "Citation links do not establish citation accuracy. The Early Access language guide does not map cross-language retrieval to a verified named-plan entitlement." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:research", "glean:glean:sharing", "glean:glean:r2-core-entitlements", "glean:glean:language" ] }, { "productId": "typingmind", "claimId": "typingmind:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Clickable source references are documented, but retrieval quality has no observed multilingual fixture.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Growth/Professional SaaS RAG and reference display; model-followed instructions separate from retrieval guarantees", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Admins may enable reference display for knowledge responses so users can follow source links.", "evidenceIds": [ "typingmind:typingmind:get-started-with-knowledge-base" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? No shared German/French/English question set, source-support check, cross-language retrieval test or measured answer count was run.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? No shared German/French/English question set, source-support check, cross-language retrieval test or measured answer count was run.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "partial", "answer": "Admins can instruct the model to refrain from answering when knowledge is insufficient; the system-prompt guide gives an example. This is prompt configuration, not a tested no-answer guarantee.", "evidenceIds": [ "typingmind:typingmind:system-prompts-on-admin-panel" ] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? No shared German/French/English question set, source-support check, cross-language retrieval test or measured answer count was run.", "evidenceIds": [] } ], "limitations": [ "Current plan matrix sells RAG in Growth/Professional, while the technical KB guide (updated2025-11-10) still labels it Early Access. No dated GA transition or tenant rollout was verified; findings retain beta/Early Access qualification.", "No shared multilingual/citation-accuracy fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:get-started-with-knowledge-base", "typingmind:typingmind:system-prompts-on-admin-panel", "typingmind:typingmind:r2-plan-matrix" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean documents personal saved and learned memory with user controls and a limited admin off switch.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite saved memory in seat and learned memory with Model Hub Usage; Enterprise Flex learned-memory rate/temporary waiver separate", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Saved preferences and explicit memories can persist across conversations.", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "Saved and learned memories retain user work context and preferences across chats, subject to deployment availability.", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Users can view, edit and delete memories and control memory use in a conversation.", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "partial", "answer": "Admins can disable learned memory; saved memories are user-controlled and cannot be disabled by admins through this setting.", "evidenceIds": [ "glean:glean:memory-admin", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements", "glean:glean:memory-admin" ] }, { "productId": "typingmind", "claimId": "typingmind:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Persistent agent and global admin instructions are documented; named-tier cross-chat memory and its controls remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams SaaS Starter/Growth/Professional instructions and shared agents; exact commercial entitlement for non-project memory and its controls unverified", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Persistent agent instructions and global admin instructions are documented; agents can include full-context training files.", "evidenceIds": [ "typingmind:typingmind:system-prompts-on-admin-panel", "typingmind:typingmind:training-files-vs-knowledge-base" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "unknown", "answer": "The October 14 Teams release and Memory guide describe cross-chat memory, but no named Starter/Growth/Professional entitlement for that capability was established. The Growth/Professional Projects gate does not establish non-project memory availability.", "evidenceIds": [] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "unknown", "answer": "The Memory guide describes saved-memory settings, but their named Teams tier entitlement and complete edit/delete behavior remain unverified. No personal-app control is inferred to be a Teams entitlement.", "evidenceIds": [] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "unknown", "answer": "The October 14 Teams release describes an admin Memory switch, but the current plan matrix does not map it to a named tier. Organization-wide memory-control entitlement remains unknown.", "evidenceIds": [] } ], "limitations": [ "Persistent instructions are distinct from learned cross-chat memory. The Memory guide and release do not establish its named-tier entitlement." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:system-prompts-on-admin-panel", "typingmind:typingmind:training-files-vs-knowledge-base", "typingmind:typingmind:release", "typingmind:typingmind:memory", "typingmind:typingmind:r2-plan-matrix" ] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "glean", "claimId": "glean:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom agents combine instructions, models, knowledge and tools and have an internal library.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Building/Governance/Sharing in seat; builder assistance/debugging/runtime use Model Hub as applicable", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Agent Builder configures instructions, model choice, knowledge and tools, with Workflow and Auto modes.", "evidenceIds": [ "glean:glean:builder", "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "Admin role and agent-sharing controls regulate creation and distribution; no trial creation-boundary check was performed.", "evidenceIds": [ "glean:glean:roles", "glean:glean:agent-sharing", "glean:glean:r2-core-entitlements" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Agents have controlled sharing/edit access, including department and IdP-group audiences where enabled.", "evidenceIds": [ "glean:glean:agent-sharing", "glean:glean:groups", "glean:glean:r2-core-entitlements" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "The Agent library shows accessible agents for discovery and execution.", "evidenceIds": [ "glean:glean:library", "glean:glean:r2-core-entitlements" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "The former Prompt Library was retired August 5, 2025. Reusable prompts and apps moved to Agents; use current agents/templates rather than the retired interface.", "evidenceIds": [ "glean:glean:sunset", "glean:glean:library", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:builder", "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:roles", "glean:glean:agent-sharing", "glean:glean:groups", "glean:glean:library", "glean:glean:sunset" ] }, { "productId": "typingmind", "claimId": "typingmind:AGT-01", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Teams admins publish agents and prompts, with delegated creation permissions and group access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Starter/Growth/Professional shared agents and prompts; Growth/Professional RAG; Professional delegated roles and resource visibility", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "All SaaS tiers include shared agents and configured models/plugins; tagged RAG knowledge requires Growth/Professional.", "evidenceIds": [ "typingmind:typingmind:build-a-shared-ai-agent-collection", "typingmind:typingmind:training-files-vs-knowledge-base", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "supported", "answer": "Professional custom roles delegate AI Agent management separately from other Admin Panel permissions.", "evidenceIds": [ "typingmind:typingmind:roles-and-permissions", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "All tiers publish shared agent collections; Professional adds per-user/group resource restrictions.", "evidenceIds": [ "typingmind:typingmind:build-a-shared-ai-agent-collection", "typingmind:typingmind:restrict-ai-agents-access", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "The shared agent collection is displayed in the team chat UI.", "evidenceIds": [ "typingmind:typingmind:build-a-shared-ai-agent-collection" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "supported", "answer": "All SaaS tiers provide a shared prompt library; Professional adds per-user prompt visibility controls.", "evidenceIds": [ "typingmind:typingmind:build-a-shared-prompt-library", "typingmind:typingmind:r2-plan-matrix" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:build-a-shared-ai-agent-collection", "typingmind:typingmind:training-files-vs-knowledge-base", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:roles-and-permissions", "typingmind:typingmind:restrict-ai-agents-access", "typingmind:typingmind:build-a-shared-prompt-library" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "glean", "claimId": "glean:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean supports tools and external MCP with admin access controls; tool identities vary by route.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite native tools/MCP host and Developer Tools; LLM tool/API calls incur Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Agents can search knowledge, analyze data and read/write connected records; available tools depend on enabled connectors.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "supported", "answer": "The MCP Gateway exposes customer-built read/write tools as well as connector tools.", "evidenceIds": [ "glean:glean:gateway", "glean:glean:r2-core-entitlements" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "partial", "answer": "Admins register external remote MCP servers and apply role/group controls in Glean. This pass did not execute a server call.", "evidenceIds": [ "glean:glean:gateway", "glean:glean:r2-core-entitlements" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "partial", "answer": "OAuth integrations can use Glean-managed or customer OAuth applications; agent service credentials are a distinct route. Identity must be checked per tool.", "evidenceIds": [ "glean:glean:oauth", "glean:glean:r2-core-entitlements" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Admins control tool exposure. The Microsoft file-creation guide instructs interactive-agent builders to disable Run without user confirmation when user approval is required. Write confirmation is configurable, not an unconditional enforced rule; a universal approval policy for unattended agents remains unknown.", "evidenceIds": [ "glean:glean:gateway", "glean:glean:r3-microsoft-write-confirmation", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "External-tool access boundaries were not tested. Customer Key and tool-provider contracts remain separate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:gateway", "glean:glean:oauth", "glean:glean:r3-microsoft-write-confirmation" ] }, { "productId": "typingmind", "claimId": "typingmind:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Built-in plugins and custom HTTP/JavaScript/MCP tools are available; authentication varies by connector.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "personal" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Starter/Growth/Professional plugins and remote MCP; Professional group restrictions; personal Private MCP Connector route separate", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "Remote server/provider regions depend on configuration; personal local MCP is not a verified Teams local route", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "personal", "name": "TypingMind personal browser app and PWA", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Documented tools include Toolbox, web/deep research, image generation and voice services; optional third-party API keys may be required.", "evidenceIds": [ "typingmind:typingmind:toolbox", "typingmind:typingmind:deep-research", "typingmind:typingmind:image", "typingmind:typingmind:voice" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "supported", "answer": "Custom actions can be implemented as JavaScript, HTTP actions or MCP integrations.", "evidenceIds": [ "typingmind:typingmind:overview" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "partial", "answer": "Teams pricing lists MCP integration and the MCP guide explicitly gives Team OAuth callbacks and per-user/per-chat sessions for remote HTTP MCP. The Private MCP Connector and local terminal-command procedure are explicitly personal-app routes; Teams local MCP support is unverified.", "evidenceIds": [ "typingmind:typingmind:mcp", "typingmind:typingmind:pricing", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "partial", "answer": "Teams remote MCP supports user OAuth and per-user sessions; separately configured plugins may use shared keys. The personal Private MCP Connector is not claimed for Teams.", "evidenceIds": [ "typingmind:typingmind:mcp", "typingmind:typingmind:deep-research", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Professional admins restrict plugin visibility/usage by group. The MCP guide allows tools to be disabled individually; a mandatory per-action side-effect confirmation policy and Teams local connector are unverified.", "evidenceIds": [ "typingmind:typingmind:restrict-plugin-access", "typingmind:typingmind:mcp", "typingmind:typingmind:r2-plan-matrix" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:toolbox", "typingmind:typingmind:deep-research", "typingmind:typingmind:image", "typingmind:typingmind:voice", "typingmind:typingmind:overview", "typingmind:typingmind:mcp", "typingmind:typingmind:pricing", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:restrict-plugin-access" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "glean", "claimId": "glean:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Brave is the new web-search default; OpenAI search is a legacy route under migration. Deep Research produces cited read-only reports.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "2026-10-21, after the October 19 start of OpenAI-to-Brave migration; individual migration completion unobserved", "plan": "Core Suite Deep Research with Model Hub Usage; Brave for new web-search setups, configured Gemini route per setup guide, legacy OpenAI only until migrated", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Brave is the default for new web-search setups. The setup guide also documents Google Gemini. OpenAI Web Search is closed to new setups; existing instances work only until Glean migrates them to Brave, beginning October 19.", "evidenceIds": [ "glean:glean:web", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Admins select enabled search tools and publication to Assistant, Agents and MCP. Universal per-group disabling was not verified.", "evidenceIds": [ "glean:glean:web", "glean:glean:r2-core-entitlements" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "Brave is the new default and the provider named by Deep Research; Gemini is another documented configured route. OpenAI is legacy-only during the migration that began October 19. Per-tenant migration completion and query-processing countries remain unknown.", "evidenceIds": [ "glean:glean:web", "glean:glean:research", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Deep Research writes cited multi-source reports from company sources and the web; it does not write to connected systems.", "evidenceIds": [ "glean:glean:research", "glean:glean:r2-core-entitlements" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Deep Research reports contain linked web and company citations.", "evidenceIds": [ "glean:glean:research", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "The dated release governs the new-versus-legacy route distinction. No per-tenant configuration, migration completion or provider-region test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:web", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration", "glean:glean:research" ] }, { "productId": "typingmind", "claimId": "typingmind:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Deep Research is a configurable search/read/report plugin with separate provider accounts.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams plugin access on Starter/Growth/Professional; Professional for group availability/limits", "addOns": [ "Customer SerpAPI and Firecrawl keys; model API charges" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "The Deep Research plugin performs iterative web search and page reading.", "evidenceIds": [ "typingmind:typingmind:deep-research" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "supported", "answer": "Professional admins restrict the research/search plugin to selected user groups through Plugin Access and Limits.", "evidenceIds": [ "typingmind:typingmind:restrict-plugin-access", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "This plugin requires SerpAPI for search and Firecrawl for page retrieval; processing countries for queries/content were not established.", "evidenceIds": [ "typingmind:typingmind:deep-research" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "The plugin plans and iterates search/reading into a report, within its documented two-minute execution bound.", "evidenceIds": [ "typingmind:typingmind:deep-research" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "partial", "answer": "The research plugin produces a sourced report, but link completeness and citation accuracy were not independently checked.", "evidenceIds": [ "typingmind:typingmind:deep-research" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:deep-research", "typingmind:typingmind:restrict-plugin-access", "typingmind:typingmind:r2-plan-matrix" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "glean", "claimId": "glean:AGT-04", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Workflow mode supports multi-step logic with schedule and content-event triggers.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Building, workflow mode and triggers in seat; LLM execution incurs Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Workflow mode supports explicit steps, branches, loops and hand-offs; Auto mode builds from natural-language goals.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Published agents can run on schedules after admin enablement; setup differs by Auto versus Workflow mode.", "evidenceIds": [ "glean:glean:triggers", "glean:glean:r2-core-entitlements" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Content triggers run when supported connected-system content changes; chat and form triggers are separate.", "evidenceIds": [ "glean:glean:triggers", "glean:glean:r2-core-entitlements" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "The builder supports natural-language creation and explicit workflow editing; the documentation includes self-paced Agent Builder training.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:triggers" ] }, { "productId": "typingmind", "claimId": "typingmind:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The documented automation layer uses agents and plugins rather than an established visual scheduling system.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "teams-api" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams plugins/agents on Starter/Growth/Professional; Professional external REST API integration", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-api", "name": "TypingMind Teams REST API", "type": "api" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Docs describe composing AI interactions with JavaScript/HTTP/MCP plugins and business automation examples. A visual DAG/chain builder was not established.", "evidenceIds": [ "typingmind:typingmind:overview" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "unknown", "answer": "Can prompts or assistants run on a schedule? No native recurring scheduler, durable workflow engine or supported event trigger setup was established.", "evidenceIds": [] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "partial", "answer": "Professional external REST integration lets an external application call a Teams chat/agent API. This is a developer invocation route, not an established native managed trigger engine.", "evidenceIds": [ "typingmind:typingmind:api-integration-overview", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Team users use shared agents; technical builders configure JavaScript/HTTP plugins and credentials. Professional custom roles delegate administration, and its API supports developer integrations.", "evidenceIds": [ "typingmind:typingmind:overview", "typingmind:typingmind:roles-and-permissions", "typingmind:typingmind:r2-plan-matrix" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:overview", "typingmind:typingmind:api-integration-overview", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:roles-and-permissions" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "glean", "claimId": "glean:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Auto mode agents plan and use tools, but end-to-end execution safety was not tested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Harness/Agent Building with Model Hub Usage for LLM execution", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Auto mode agents dynamically choose tools and delegate subtasks; Workflow mode uses explicit steps.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "Workflow steps and builder preview/debugging are documented. Complete runtime visibility for every Auto action was not verified.", "evidenceIds": [ "glean:glean:builder", "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Office creation tools describe a confirmation step before writing, without an editable inline preview. This does not establish confirmation for all scheduled operations.", "evidenceIds": [ "glean:glean:office-output", "glean:glean:r2-core-entitlements" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "The October 15 release documents that canceling an Assistant response terminates its tool calls and background tasks. Universal cancellation across scheduled/independent agents and every client was not verified by a fixture.", "evidenceIds": [ "glean:glean:r4-cancellation-release" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:builder", "glean:glean:office-output", "glean:glean:r4-cancellation-release" ] }, { "productId": "typingmind", "claimId": "typingmind:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Multi-step tool workflows exist; universal side-effect confirmation and run controls remain unproven.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "The Deep Research plugin repeatedly searches/reads, and automation docs describe tool-driven multistep business actions.", "evidenceIds": [ "typingmind:typingmind:deep-research", "typingmind:typingmind:overview" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "The research workflow is described as iterative search and page reading, but a complete visible execution trace for all agents/tools was not established.", "evidenceIds": [ "typingmind:typingmind:deep-research" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "unknown", "answer": "Must the user confirm actions with side effects? No bounded run verified visible traces, stop behaviour, rollback or mandatory side-effect confirmation for all custom tools.", "evidenceIds": [] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "Can the user stop a running task? No bounded run verified visible traces, stop behaviour, rollback or mandatory side-effect confirmation for all custom tools.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:deep-research", "typingmind:typingmind:overview" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "glean", "claimId": "glean:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public platform APIs and a remote MCP server are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Platform/Admin/Indexing/Tools APIs in seat and LLM Client APIs/MCP with Model Hub Usage; Enterprise Flex Client APIs consume FlexCredits", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "api", "name": "Glean APIs and remote MCP server", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "Core Suite lists Chat and Agents APIs plus platform APIs and Web SDK; LLM-using calls incur Model Hub consumption.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "supported", "answer": "Core Suite lists the Indexing API and Tools API; document upload APIs are linked from the file-upload guide.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:uploads", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "Machine-scale API usage can incur extra fees, and MCP uses user permissions. Full audit/budget/model-rule parity across API credentials was not tested.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:mcp", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "supported", "answer": "Glean MCP exposes search, chat, document reading and other tools to external AI hosts.", "evidenceIds": [ "glean:glean:mcp", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:core-price", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:uploads", "glean:glean:mcp" ] }, { "productId": "typingmind", "claimId": "typingmind:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The Teams REST API creates chat/agent responses with governed api-users.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-api" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Professional API integration", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-api", "name": "TypingMind Teams REST API", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "Teams REST endpoints produce model or agent responses, including configured plugins, KB and MCP capabilities.", "evidenceIds": [ "typingmind:typingmind:api-integration-overview" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Can documents be loaded through an API? The retrieved API overview did not establish a supported knowledge-upload API or an MCP server exposing TypingMind itself.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "An API key creates an api-user subject to the same user restrictions and usage limits. Complete audit coverage, currency budgets and all API routes were not established.", "evidenceIds": [ "typingmind:typingmind:api-integration-overview" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Does the product expose itself to other agents over MCP? The retrieved API overview did not establish a supported knowledge-upload API or an MCP server exposing TypingMind itself.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:api-integration-overview" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean has web, desktop, mobile and extension access, including managed mobile controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "desktop", "mobile", "extension" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Glean surfaces included in seat; individual AI actions may incur Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [ "Windows", "macOS", "iOS", "Android" ], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "desktop", "name": "Glean for Desktop Windows and macOS", "type": "desktop-app" }, { "id": "mobile", "name": "Glean iOS and Android", "type": "mobile-app" }, { "id": "extension", "name": "Glean browser extension and companion", "type": "browser-extension" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "The full browser app provides chat, Library and agents.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "Windows and macOS desktop clients are documented.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "supported", "answer": "iOS and Android apps require an active SSO-configured tenant.", "evidenceIds": [ "glean:glean:mobile", "glean:glean:r2-core-entitlements" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "supported", "answer": "The extension supplies sidebar chat/search and a companion for selected text.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "supported", "answer": "Mobile integrates with Intune App Protection. Managed desktop and extension deployment are linked in official deployment guidance.", "evidenceIds": [ "glean:glean:mobile", "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Deep Research is web-only. Real-time voice supports web, desktop and mobile; other complete parity differences were not verified.", "evidenceIds": [ "glean:glean:research", "glean:glean:voice", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements", "glean:glean:mobile", "glean:glean:research", "glean:glean:voice" ] }, { "productId": "typingmind", "claimId": "typingmind:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The primary client is a browser app; installable PWAs are documented separately from native apps.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "personal" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams SaaS Starter/Growth/Professional browser chat; PWA installation findings only for personal typingmind.com (licence feature gates separate)", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "personal", "name": "TypingMind personal browser app and PWA", "type": "web-app" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Teams supplies a branded browser chat interface and separate Admin Panel.", "evidenceIds": [ "typingmind:typingmind:typingmind-vs-typingmind-team" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "partial", "answer": "The personal typingmind.com app has browser-PWA installation instructions for Windows/macOS; this is not evidence of a Teams native desktop app or Teams PWA deployment entitlement.", "evidenceIds": [ "typingmind:typingmind:install", "typingmind:typingmind:r2-personal-bulk-licence" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "Personal typingmind.com can be added to iOS/Android home screens as a browser PWA. Teams Professional SSO is a separate entitlement; no Teams installable mobile client or mobile SSO fixture was verified.", "evidenceIds": [ "typingmind:typingmind:install", "typingmind:typingmind:r2-personal-bulk-licence", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Is there a browser extension or sidebar? No MDM packaging/configuration, supported browser sidebar/extension or mobile feature-parity matrix was established.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? No MDM packaging/configuration, supported browser sidebar/extension or mobile feature-parity matrix was established.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "unknown", "answer": "Which features are missing on mobile? No MDM packaging/configuration, supported browser sidebar/extension or mobile feature-parity matrix was established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:typingmind-vs-typingmind-team", "typingmind:typingmind:install", "typingmind:typingmind:r2-personal-bulk-licence", "typingmind:typingmind:r2-plan-matrix" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A Microsoft Teams app is documented; connectors and file-generation tools do not establish in-Office add-ins.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "teams", "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite embedded Microsoft Teams and other listed surfaces; selected Assistant actions incur Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "teams", "name": "Glean in Microsoft Teams", "type": "teams-app" }, { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "unknown", "answer": "Does it work inside Word, Excel and PowerPoint? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.", "evidenceIds": [] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "unknown", "answer": "Does it work inside Outlook? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.", "evidenceIds": [] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "The Glean Teams app has an admin installation guide and tenant setup/consent requirements.", "evidenceIds": [ "glean:glean:teams-app", "glean:glean:r2-core-entitlements" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "unknown", "answer": "Does it work inside Docs, Sheets or Gmail? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.", "evidenceIds": [] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Teams requires admin deployment in a configured Glean tenant and Microsoft permissions. Extra licence charges are not numerically specified in the guide.", "evidenceIds": [ "glean:glean:teams-app", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:teams-app", "glean:glean:r2-core-entitlements" ] }, { "productId": "typingmind", "claimId": "typingmind:WORK-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Browser companion translation and general writing are documented; layout-preserving document translation is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "extension", "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite browser Companion/Sidebar surfaces included; LLM writing/translation uses configured model usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "extension", "name": "Glean browser extension and companion", "type": "browser-extension" }, { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "partial", "answer": "The browser companion translates selected text through Glean. A dedicated translation service or exact translation-model route is not named here.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Configured agents support drafting; the browser companion explains, summarizes and translates selected text. Dedicated proofreading behavior was not verified.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:agents", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements", "glean:glean:agents" ] }, { "productId": "typingmind", "claimId": "typingmind:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Configurable model instructions support writing workflows; dedicated translation fidelity is unestablished.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? No whole-document formatting-preserving translation fixture, company glossary engine or Swiss language-quality test was retrieved.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "partial", "answer": "Writing/translation prompts are handled by the customer-selected LLM; no separate translation engine or formatting-preserving document pipeline was established.", "evidenceIds": [ "typingmind:typingmind:manage-ai-models", "typingmind:typingmind:system-prompts-on-admin-panel" ] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? No whole-document formatting-preserving translation fixture, company glossary engine or Swiss language-quality test was retrieved.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "partial", "answer": "Global and agent instructions can specify tone and language, but no dedicated de-CH/formality switch or quality guarantee was established.", "evidenceIds": [ "typingmind:typingmind:system-prompts-on-admin-panel" ] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Shared prompts and marketing-writing workflows support rewriting tasks; a dedicated proofreading interface and correction-quality fixture were not established.", "evidenceIds": [ "typingmind:typingmind:build-a-shared-prompt-library", "typingmind:typingmind:ad-creative-generator" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:manage-ai-models", "typingmind:typingmind:system-prompts-on-admin-panel", "typingmind:typingmind:build-a-shared-prompt-library", "typingmind:typingmind:ad-creative-generator" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean can generate and edit images using enabled image models.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite image generation/editing with Model Hub Usage; provider/key availability remains conditional", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "supported", "answer": "Universal Model Key uses the managed GPT Image 2.5 or GPT Image 2 default; Customer Key admins select image models and Agents can select enabled models.", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "The image guide documents editing uploaded images.", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "supported", "answer": "An administrator must enable image generation and a supported image model.", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "Customer rights in outputs are governed by the Terms and AI Addendum together with model-provider terms; no unique or exclusive image-output guarantee was verified.", "evidenceIds": [ "glean:glean:terms", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements", "glean:glean:terms", "glean:glean:ai-addendum" ] }, { "productId": "typingmind", "claimId": "typingmind:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "GPT Image generation and editing use customer API credentials and controllable plugins.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams plugin access on Starter/Growth/Professional; Professional for group-based image-plugin governance", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "supported", "answer": "The GPT Image 2.5 plugin documents image generation through the customer’s OpenAI API.", "evidenceIds": [ "typingmind:typingmind:image" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "The October 2 changelog says GPT Image editing accepts any image in a chat, including attachments and artifact images.", "evidenceIds": [ "typingmind:typingmind:release", "typingmind:typingmind:image" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "partial", "answer": "Professional admins restrict the image plugin by user group. Coverage of every provider-native image route remains unverified.", "evidenceIds": [ "typingmind:typingmind:restrict-plugin-access", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "The Terms say users own their content, subject to provider terms. No independent clearance of third-party rights or all model-provider output licences was performed.", "evidenceIds": [ "typingmind:typingmind:terms-of-service" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:image", "typingmind:typingmind:release", "typingmind:typingmind:restrict-plugin-access", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:terms-of-service" ] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Real-time voice is available with provider streaming; meeting functionality depends on key mode.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "desktop", "mobile" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite real-time voice/Meeting Notes with Model Hub Usage; Meeting Notes requires Universal Model Key per feature matrix", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "desktop", "name": "Glean for Desktop Windows and macOS", "type": "desktop-app" }, { "id": "mobile", "name": "Glean iOS and Android", "type": "mobile-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "unknown", "answer": "Can users dictate prompts? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested.", "evidenceIds": [] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "partial", "answer": "Real-time voice speaks its responses; a separate read-aloud control for arbitrary text responses was not established.", "evidenceIds": [ "glean:glean:voice", "glean:glean:r2-core-entitlements" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "supported", "answer": "Interactive voice supports web, desktop and mobile, with interruptible spoken replies and a chat transcript. It does not invoke a chosen published agent.", "evidenceIds": [ "glean:glean:voice", "glean:glean:r2-core-entitlements" ] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "The key matrix lists Meeting Notes as generally available with Universal Model Key and unsupported with Customer Key. Recording/language behavior was not tested.", "evidenceIds": [ "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested.", "evidenceIds": [] } ], "limitations": [ "Raw voice audio streams to the configured model provider and is not stored according to the voice guide; transcripts follow chat retention." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:voice", "glean:glean:r2-core-entitlements", "glean:glean:key-matrix" ] }, { "productId": "typingmind", "claimId": "typingmind:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dictation, read-aloud and audio-summary workflows are documented; live meetings and Swiss German quality are unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Dictation uses browser speech recognition or customer OpenAI Whisper, Groq or Azure transcription credentials; Teams admins configure keys.", "evidenceIds": [ "typingmind:typingmind:voice" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "supported", "answer": "Browser speech, ElevenLabs or OpenAI TTS reads answers aloud with playback/autoplay controls.", "evidenceIds": [ "typingmind:typingmind:tts" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? No full-duplex live voice mode, Swiss German audio fixture or native meeting-attendance integration was established.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "The meeting-summarizer workflow uses recorded audio transcription and LLM summaries; Whisper upload is capped at 25MB. No live meeting bot or diarization quality test was established.", "evidenceIds": [ "typingmind:typingmind:meeting-summarizer", "typingmind:typingmind:voice" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? No full-duplex live voice mode, Swiss German audio fixture or native meeting-attendance integration was established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:voice", "typingmind:typingmind:tts", "typingmind:typingmind:meeting-summarizer" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Data analysis and Office file output are documented, with spreadsheet and template limitations.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant/Canvas/document output with Model Hub Usage; provider/tool prerequisites apply", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Thinking-mode uploaded spreadsheets can use a per-user/session sandbox. Indexed spreadsheets may be truncated and cross-indexed-file numeric aggregation is not supported by the documented Data Analysis route.", "evidenceIds": [ "glean:glean:analysis", "glean:glean:r2-core-entitlements" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "unknown", "answer": "The Data Analysis and Office-output guides were checked, but chart generation and chart-file fidelity were not established or observed in this pass.", "evidenceIds": [] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Enabled tools create Word documents, Excel workbooks and PowerPoint decks, saved/downloaded through the documented route. Arbitrary Word/Excel template population is not supported by create tools.", "evidenceIds": [ "glean:glean:office-output", "glean:glean:r2-core-entitlements" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Slide generation creates decks in Canvas for refinement and export; exact themes and embedded elements are not guaranteed.", "evidenceIds": [ "glean:glean:office-output", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "No fixture analysis or output-file inspection. Code-interpreter provider and retention differ by route." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:analysis", "glean:glean:r2-core-entitlements", "glean:glean:office-output" ] }, { "productId": "typingmind", "claimId": "typingmind:WORK-06", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Toolbox executes code locally and produces charts and Office documents; Growth includes Canvas.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Growth/Professional for Canvas; Toolbox on tool-capable models with separate API usage", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Toolbox runs Python/JavaScript in the browser, including tabular analysis libraries. Network is disabled by default; analysis is not a vendor EU code-execution guarantee.", "evidenceIds": [ "typingmind:typingmind:toolbox" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "Toolbox supports chart generation with Plotly and Bokeh.", "evidenceIds": [ "typingmind:typingmind:toolbox" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Toolbox creates/edits documents, spreadsheets, presentations and PDFs, including Office formats.", "evidenceIds": [ "typingmind:typingmind:toolbox" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "The Teams plan comparison lists Canvas and Artifacts for Growth and Professional.", "evidenceIds": [ "typingmind:typingmind:compare-typingmind-team-plans" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:toolbox", "typingmind:typingmind:compare-typingmind-team-plans" ] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Viewer chat sharing documents recipient-source redaction; current Projects and group-chat plan entitlements remain unknown.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant Viewer sharing; current Projects and Team-chat Editor entitlement under Core Suite/Enterprise Flex unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Users can share chats with users, departments or the organization, with Viewer read-only access.", "evidenceIds": [ "glean:glean:sharing", "glean:glean:r2-core-entitlements" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "unknown", "answer": "The Projects guide describes gradual enablement but does not establish a current named Core Suite/Enterprise Flex entitlement. Shared-project availability remains unknown.", "evidenceIds": [] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unknown", "answer": "The Team chat guide describes a beta enabled for selected users, but its current Core Suite/Enterprise Flex entitlement was not established. Multi-user AI chat availability for a named plan remains unknown.", "evidenceIds": [] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "For Viewer chat sharing, the guide documents redaction of inaccessible citations and content. That finding does not establish the distinct Team-chat Editor entitlement or its availability for a Core Suite/Enterprise Flex tenant. No cross-group sharing test was run.", "evidenceIds": [ "glean:glean:sharing", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Viewer redaction must not be generalized to Team-chat Editors. Projects and Team-chat commercial/rollout entitlements remain unknown; no two-user fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sharing", "glean:glean:r2-core-entitlements", "glean:glean:projects", "glean:glean:team-chat" ] }, { "productId": "typingmind", "claimId": "typingmind:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared agents and prompt libraries are documented, but collaborative project/chat boundaries are not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "unknown", "answer": "Can chats be shared inside the organisation? No Teams-specific shared-chat recipient ACL/redaction guarantee, simultaneous multi-person AI conversation or source-permission sharing fixture was established.", "evidenceIds": [] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "partial", "answer": "Teams share an agent catalogue and prompt library; project-scoped memory is documented. Shared project membership and cross-user workspace semantics were not established.", "evidenceIds": [ "typingmind:typingmind:build-a-shared-ai-agent-collection", "typingmind:typingmind:build-a-shared-prompt-library", "typingmind:typingmind:release" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unknown", "answer": "Can several people chat together with the AI? No Teams-specific shared-chat recipient ACL/redaction guarantee, simultaneous multi-person AI conversation or source-permission sharing fixture was established.", "evidenceIds": [] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "unknown", "answer": "Does sharing respect the recipient's access to sources? No Teams-specific shared-chat recipient ACL/redaction guarantee, simultaneous multi-person AI conversation or source-permission sharing fixture was established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:build-a-shared-ai-agent-collection", "typingmind:typingmind:build-a-shared-prompt-library", "typingmind:typingmind:release" ] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "German, French, Italian and English end-user UIs are documented; admin setup is not localized.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite client surfaces; detailed language/localization entitlements not separately mapped by plan", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "The support matrix lists English, German, French and Italian UI among other locales.", "evidenceIds": [ "glean:glean:language", "glean:glean:r2-core-entitlements" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? The locale matrix and accessibility statement were checked, but translation completeness and naturalness were not observed in a logged-in German/French/Italian UI.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "partial", "answer": "Glean maintains a VPAT 2.5 ACR covering WCAG 2.0/2.1/2.2 A and AA, obtainable through the Trust Center; the report was not reviewed.", "evidenceIds": [ "glean:glean:accessibility", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unsupported", "answer": "The language guide explicitly says external help documentation and admin workspace setup are not yet localized.", "evidenceIds": [ "glean:glean:language", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "The language/accessibility pages describe the common product, without a separate Core Suite/Enterprise Flex localization entitlement matrix." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:language", "glean:glean:r2-core-entitlements", "glean:glean:accessibility" ] }, { "productId": "typingmind", "claimId": "typingmind:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Multilingual capability is advertised without a verified DACH UI or accessibility matrix.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "partial", "answer": "Teams plan documentation advertises a multilingual chat interface and a public translation collaboration project exists. A complete current language list was not established.", "evidenceIds": [ "typingmind:typingmind:compare-typingmind-team-plans", "typingmind:typingmind:translations" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? No complete German/French/Italian UI review, German Admin Panel guarantee, WCAG conformance statement or assistive-technology fixture was retrieved.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? No complete German/French/Italian UI review, German Admin Panel guarantee, WCAG conformance statement or assistive-technology fixture was retrieved.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? No complete German/French/Italian UI review, German Admin Panel guarantee, WCAG conformance statement or assistive-technology fixture was retrieved.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:compare-typingmind-team-plans", "typingmind:typingmind:translations" ] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SSO is mandatory with OIDC/SAML and identity-provider MFA and conditional access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect includes SSO and role access; detailed IdP policy setup is separately documented", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "OIDC and SAML work with Entra ID, Google, Okta, OneLogin and generic SAML providers as documented.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "partial", "answer": "SSO is mandatory during deployment setup; no separate SSO price or plan gate is given in this guide.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "supported", "answer": "Glean recommends enforcing MFA through the configured identity provider.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "supported", "answer": "Glean recommends appropriately secure IdP conditional-access policies; mobile documents Intune-compatible sign-in.", "evidenceIds": [ "glean:glean:sso", "glean:glean:mobile", "glean:glean:r2-core-entitlements" ] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "partial", "answer": "Glean checks the user email domain against the expected customer domain before issuing a login cookie; broader domain-capture/migration semantics were not established.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "No SSO trial login was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements", "glean:glean:mobile" ] }, { "productId": "typingmind", "claimId": "typingmind:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Teams Professional provides SAML SSO and OAuth/OIDC options.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Professional identity features", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "SAML SSO accepts IdP metadata and multiple connections; OAuth/OIDC includes Microsoft, Google and custom provider configuration.", "evidenceIds": [ "typingmind:typingmind:sso", "typingmind:typingmind:o-auth-2-0" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "The plan comparison places SSO/OAuth and Directory Sync in Professional.", "evidenceIds": [ "typingmind:typingmind:compare-typingmind-team-plans" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "The DPA security measures mention MFA and SSO; documented tenant-level enforcement settings and IdP MFA propagation were not verified.", "evidenceIds": [ "typingmind:typingmind:data-processing-agreement" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? No Entra conditional-access test or verified-domain capture/mandatory login policy was established.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Can the company claim its email domain? No Entra conditional-access test or verified-domain capture/mandatory login policy was established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:sso", "typingmind:typingmind:o-auth-2-0", "typingmind:typingmind:compare-typingmind-team-plans", "typingmind:typingmind:data-processing-agreement" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "typingmind", "claimId": "typingmind:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Professional supports SCIM, group sync and JIT; OAuth revocation alone does not remove a seat.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Professional Directory Sync; distinguish SCIM suspension from OAuth revocation", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "SCIM v2 creates, updates and suspends users from a compatible IdP.", "evidenceIds": [ "typingmind:typingmind:scim" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "supported", "answer": "Directory Sync assigns users to corresponding groups received from the identity provider.", "evidenceIds": [ "typingmind:typingmind:scim" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "supported", "answer": "OAuth login can create a user on first sign-in and consumes an available seat; creation fails without a free seat.", "evidenceIds": [ "typingmind:typingmind:o-auth-2-0" ] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "SCIM suspends users; separate OAuth docs warn that revoking IdP authorization alone does not remove an existing user, requiring admin removal. Shared asset ownership, deletion and session-revocation timing are not established.", "evidenceIds": [ "typingmind:typingmind:scim", "typingmind:typingmind:o-auth-2-0" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "partial", "answer": "Admins invite/manage users and JIT consumes purchased seats. Exact seat reclamation timing, licence proration and asset transfer were not established.", "evidenceIds": [ "typingmind:typingmind:invite-team-members", "typingmind:typingmind:o-auth-2-0" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:scim", "typingmind:typingmind:o-auth-2-0", "typingmind:typingmind:invite-team-members" ] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean has delegated admin roles, IdP-group permissions and feature access controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect/Agent Governance role controls; department and IdP group policy configuration as documented", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Setup Admin, Admin, Super Admin and specialist moderators have documented scopes; only Super Admin can assign certain privileges.", "evidenceIds": [ "glean:glean:roles", "glean:glean:r2-core-entitlements" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Direct and IdP-group roles combine, with highest-precedence primary roles and union of secondary roles. Group permission behavior is feature-flag dependent.", "evidenceIds": [ "glean:glean:groups", "glean:glean:r2-core-entitlements" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Member permissions include content and agent creation; model access, scheduled triggers and beta features have specific controls. Every feature/group combination was not verified.", "evidenceIds": [ "glean:glean:users", "glean:glean:groups", "glean:glean:r2-core-entitlements" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Terms permit affiliates to use or order the service, while separate subsidiary data partitions within one contract were not established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "No two-group restriction-enforcement test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:roles", "glean:glean:r2-core-entitlements", "glean:glean:groups", "glean:glean:users", "glean:glean:terms" ] }, { "productId": "typingmind", "claimId": "typingmind:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom admin roles and user groups provide delegated management and feature availability controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Professional custom roles, resource groups and usage limits", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Default Admin has highest permissions. Owners create custom roles for models, plugins, agents, reporting, billing, users, keys, KB and portal settings. Users may hold multiple roles; the former Content Moderator preset was removed.", "evidenceIds": [ "typingmind:typingmind:roles-and-permissions" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "User groups govern resource visibility and limits. Admin roles are assigned to individual members; assigning roles to groups is still described as coming soon.", "evidenceIds": [ "typingmind:typingmind:roles-and-permissions", "typingmind:typingmind:create-and-manage-user-groups" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "supported", "answer": "Professional provides model, agent and plugin group availability/usage controls through resource Access/Limit settings; the plan matrix separately lists per-user prompt visibility. CSS/themes are excluded from this permission finding.", "evidenceIds": [ "typingmind:typingmind:restrict-model-access", "typingmind:typingmind:restrict-ai-agents-access", "typingmind:typingmind:restrict-plugin-access", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "unknown", "answer": "Can subsidiaries or departments be separated within one contract? No multi-subsidiary legal/entity separation, independent subtenant keys or consolidated contract administration was established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:roles-and-permissions", "typingmind:typingmind:create-and-manage-user-groups", "typingmind:typingmind:restrict-model-access", "typingmind:typingmind:restrict-ai-agents-access", "typingmind:typingmind:restrict-plugin-access", "typingmind:typingmind:r2-plan-matrix" ] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Insights provides adoption and individual activity reporting with CSV export.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Billing & Insights included in seat; Enterprise Flex Admin console/Insights platform separate from usage rates", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Insights includes daily, weekly and monthly active users and adoption metrics.", "evidenceIds": [ "glean:glean:insights", "glean:glean:r2-core-entitlements" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Department filters and per-person Assistant, search, agent and MCP activity are documented. Model usage is a separate dashboard; a unified breakdown by every requested dimension was not verified.", "evidenceIds": [ "glean:glean:insights", "glean:glean:core-price", "glean:glean:r2-core-entitlements" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "The All signed up users table exports CSV; customer event delivery supports downstream analysis.", "evidenceIds": [ "glean:glean:insights", "glean:glean:events", "glean:glean:r2-core-entitlements" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Departments under five users are grouped. The same guide documents named user activity; an organization-wide pseudonymous mode was not established.", "evidenceIds": [ "glean:glean:insights", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:insights", "glean:glean:r2-core-entitlements", "glean:glean:core-price", "glean:glean:events" ] }, { "productId": "typingmind", "claimId": "typingmind:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Teams analytics reports adoption and consumption, including identifiable user breakdowns.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Professional analytics", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Dashboard counts active users, messages, conversations, characters and estimated tokens over a selected period.", "evidenceIds": [ "typingmind:typingmind:chatbot-analytics" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "supported", "answer": "Reporting filters by user, group, model and agent; a complete per-feature cost map was not established.", "evidenceIds": [ "typingmind:typingmind:chatbot-analytics" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "partial", "answer": "Charts can be downloaded; a complete raw usage ledger export format was not established.", "evidenceIds": [ "typingmind:typingmind:chatbot-analytics" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "unknown", "answer": "Can per-person reporting be limited or pseudonymised? No pseudonymised reporting mode or enforceable per-person aggregation threshold was established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:chatbot-analytics" ] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Usage limits can alert or block; team limits are per-member defaults rather than pooled team budgets.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite / Enterprise Flex; legacy Enterprise exclusions stated", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Usage dashboards expose user/team/agent consumption in dollars or FlexCredits depending on plan.", "evidenceIds": [ "glean:glean:limits" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Organization, user, department/IdP-group and agent monthly limits are documented for Core Suite/Enterprise Flex; legacy Enterprise lacks user/agent limits.", "evidenceIds": [ "glean:glean:limits" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "supported", "answer": "An optional block stops later billable requests after the running action completes. Alert-only is also available; some overage can occur.", "evidenceIds": [ "glean:glean:limits" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? The usage-limit and pricing guides were checked; cost-center chargeback export and cost allocation outside current department/group metadata were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:limits" ] }, { "productId": "typingmind", "claimId": "typingmind:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admins can inspect estimated consumption and set token/message limits; monetary budgets are unestablished.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Professional; API charges billed directly by customer providers", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "partial", "answer": "Analytics shows estimated token and character usage per user/group/model/agent. Customer model bills remain external; reconciled currency cost is not established.", "evidenceIds": [ "typingmind:typingmind:chatbot-analytics" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "partial", "answer": "Admins configure reusable token/message/character limits for users/groups and resources, rather than an evidenced currency-denominated budget.", "evidenceIds": [ "typingmind:typingmind:usage-limits" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "Users are shown applicable limits, but hard monetary blocking, alerts, downgrade and in-flight overshoot semantics were not established.", "evidenceIds": [ "typingmind:typingmind:usage-limits" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? No cost-centre chargeback ledger or exact monetary budget-enforcement documentation was retrieved.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:chatbot-analytics", "typingmind:typingmind:usage-limits" ] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Administrative change logs have documented CSV export and retention. Prompt/response compliance logging remains unknown because source scopes conflict.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect administrative audit logs; no verified prompt/response compliance-logging finding", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Admin Audit Logs record configuration changes by admins and Glean support, excluding end-user events. Default retention is 30 days.", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "unknown", "answer": "Prompt/response retention and its configuration remain unknown. The deployment comparison says individual queries/responses are not logged, while Customer Event documentation describes CHAT response content and the history guide separates that logging from history. Their deployment/system scopes were not reconciled.", "evidenceIds": [] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "partial", "answer": "The administrative audit-log guide documents self-serve CSV export. For Glean-hosted deployments, ongoing delivery of administrative logs can be configured by the account team and is not enabled by default or self-serve. This finding makes no prompt/response or Customer Event export guarantee.", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? Administrative and Customer Event documentation was checked. eDiscovery/legal-hold behavior, integrity guarantees and per-destination content-log retention were not established.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Administrative audit logs have a documented 30-day default; extended periods require arrangement. Customer Event/content-log retention is unknown and no common retention term for all logs is inferred.", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Only administrative/configuration events, their export and their stated retention are positive findings. Content logging, its compliance integrity model, eDiscovery and legal hold remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements", "glean:glean:deploy", "glean:glean:events", "glean:glean:history" ] }, { "productId": "typingmind", "claimId": "typingmind:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Optional chat recording exposes prompts and answers to authorized admins with retention and JSON export.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Professional chat logs; logging must be enabled", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "unknown", "answer": "Are admin and security events logged? No first-party security/admin event catalogue, legal hold or eDiscovery workflow was established.", "evidenceIds": [] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "supported", "answer": "Record all chats is opt-in and off by default; authorized Admin Panel roles can view saved user prompts and model responses.", "evidenceIds": [ "typingmind:typingmind:view-and-export-user-chat-logs", "typingmind:typingmind:export-chat-logs", "typingmind:typingmind:roles-and-permissions" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "partial", "answer": "An API exports recorded chats as JSON, last 100 matching conversations per request with date filtering. Native SIEM streaming and complete audit-event export were not established.", "evidenceIds": [ "typingmind:typingmind:export-chat-logs" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? No first-party security/admin event catalogue, legal hold or eDiscovery workflow was established.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Admins set chat retention and old records are permanently deleted. A default duration and separate admin/security log retention were not established.", "evidenceIds": [ "typingmind:typingmind:view-and-export-user-chat-logs" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:view-and-export-user-chat-logs", "typingmind:typingmind:export-chat-logs", "typingmind:typingmind:roles-and-permissions" ] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Protect+ can flag or block configured sensitive patterns in prompts; file coverage and Swiss-fixture outcomes are unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Enterprise Flex + Protect+ site-wide annual add-on; basic Core Suite CSV protection is a different mechanism", "addOns": [ "Glean Protect+ AI security" ], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "partial", "answer": "Prompt-only regex policy covers configured PII, credentials, IBAN and government-ID patterns. Templates start disabled; this policy excludes retrieved data and generated responses.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "supported", "answer": "Admins choose monitoring with findings or immediate blocking of the run; the guide does not promise automatic redaction for this policy.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "supported", "answer": "Admins can define RE2 pattern groups and test patterns before enabling them.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "Protect+ documents AI security integrations including Palo Alto Networks in the product/security material. Purview/Netskope integration and exact enterprise entitlement were not verified.", "evidenceIds": [ "glean:glean:protect", "glean:glean:subprocessors", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "unknown", "answer": "Where does filtering run? Protect+ and prompt-policy guides were checked. Filtering location, upload scanning by this policy and Swiss AHV/IBAN behavior were not observed.", "evidenceIds": [] } ], "limitations": [ "Prompt-only pattern policy is not evidence that file contents are filtered before every model call. No personal-data fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:protect", "glean:glean:subprocessors" ] }, { "productId": "typingmind", "claimId": "typingmind:ADM-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise instructions and configurable AI security policies are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Enterprise Flex Assistant instructions; Protect+ site-wide annual add-on for security monitoring/blocking", "addOns": [ "Protect+ for AI security findings; not required for basic custom instructions" ], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "supported", "answer": "Admins can configure up to five enterprise custom instructions for Assistant.", "evidenceIds": [ "glean:glean:org-instructions", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? The custom-instruction and AI security guides were checked; a mandatory acceptable-use acknowledgement flow was not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "supported", "answer": "Protect+ policies can monitor/block configured sensitive prompts and restrict topics; enforcement depends on enabled policy.", "evidenceIds": [ "glean:glean:pii", "glean:glean:protect", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "supported", "answer": "Monitoring creates admin findings with matched patterns, snippets and conversation links.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Model-followed instructions are distinct from policy enforcement." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:org-instructions", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:pii", "glean:glean:protect" ] }, { "productId": "typingmind", "claimId": "typingmind:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Global instructions can govern chat behaviour, but policy acceptance and violation reporting remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams SaaS global instructions; Professional for group/resource plugin restrictions", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "supported", "answer": "Admins set hidden global system instructions, few-shot examples and post-message reminders across chats and agents.", "evidenceIds": [ "typingmind:typingmind:system-prompts-on-admin-panel" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? No mandatory policy-acceptance record, enforcement-grade content filter or admin policy-hit report was established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Admins configure model-followed instructions; Professional separately restricts plugin availability by group. Neither establishes deterministic PII/content filtering or a policy-enforcement engine.", "evidenceIds": [ "typingmind:typingmind:system-prompts-on-admin-panel", "typingmind:typingmind:restrict-plugin-access", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? No mandatory policy-acceptance record, enforcement-grade content filter or admin policy-hit report was established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:system-prompts-on-admin-panel", "typingmind:typingmind:restrict-plugin-access", "typingmind:typingmind:r2-plan-matrix" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Hosting is region-selectable, but storage, model processing and remote support must be scoped separately.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Glean Hosted regional single-tenant hosting included; Customer Hosted and provider regions remain contract/key choices", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Tenant storage and index follow the selected isolated GCP/AWS deployment; the public GCP list includes Netherlands, Belgium and Frankfurt. Actual contracted country was not selected.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:regions", "glean:glean:r2-core-entitlements" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Model routes depend on cloud and key mode; GCP/AWS Customer Key has cross-cloud restrictions. The subprocessor list allows customer-selected provider locations but does not establish every model remains in EU/CH.", "evidenceIds": [ "glean:glean:models", "glean:glean:subprocessors", "glean:glean:r2-core-entitlements" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "partial", "answer": "Deployment documentation lists backups up to seven days but no full country map for backups, telemetry and central services was established.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "supported", "answer": "The subprocessor list names the Indian affiliate for remote support/security/debugging; the SLA names California and Bangalore support locations.", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:sla", "glean:glean:r2-core-entitlements" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Region and deployment pages were checked; Swiss hosting, exact backup/log/telemetry geography and all model-provider regional exceptions were not established.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Both vendor-hosted and customer-cloud modes offer region selection. Prices, thresholds and per-model regional conditions remain contractual.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:deploy", "glean:glean:regions", "glean:glean:r2-core-entitlements", "glean:glean:models", "glean:glean:subprocessors", "glean:glean:sla", "glean:glean:terms" ] }, { "productId": "typingmind", "claimId": "typingmind:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "EU SaaS storage is optional; inference, tools and support are separate residency questions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "teams-selfhost" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Teams offers US and opt-in EU instances. The EU guide names Vercel web hosting and AWS database resources; exact file/index/backup components are not fully enumerated.", "evidenceIds": [ "typingmind:typingmind:eu-data-center", "typingmind:typingmind:privacy-policy" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "The EU guide explicitly warns model calls may go outside the EU. Customers can choose an EU Azure endpoint or private/local model; this is not an all-provider EU inference promise.", "evidenceIds": [ "typingmind:typingmind:eu-data-center" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? Backup, telemetry, support-access country matrix and contractual Swiss-only end-to-end processing were not established.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "The DPA identifies the processor at a Da Nang, Vietnam address and requires need-to-know confidentiality; actual operational staff access countries and restrictions were not established.", "evidenceIds": [ "typingmind:typingmind:data-processing-agreement" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "partial", "answer": "Customer self-host can run on operator-selected infrastructure, but no vendor-operated Swiss SaaS region or complete CH-only processing undertaking was established.", "evidenceIds": [ "typingmind:typingmind:selfhost", "typingmind:typingmind:get-started-with-self-host-installation-instruct" ] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "supported", "answer": "The EU instance is an account/instance choice for Teams SaaS. Self-host is a separate quoted annual commercial licence, not the personal licence.", "evidenceIds": [ "typingmind:typingmind:eu-data-center", "typingmind:typingmind:selfhost" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:eu-data-center", "typingmind:typingmind:privacy-policy", "typingmind:typingmind:data-processing-agreement", "typingmind:typingmind:selfhost", "typingmind:typingmind:get-started-with-self-host-installation-instruct" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean documents dedicated vendor hosting and Glean-operated deployment in customer cloud accounts.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Glean Hosted single tenant; separately contracted Customer Hosted private-cloud configuration under Core Suite/Enterprise Flex", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "unsupported", "answer": "Deployment documentation explicitly says Glean uses single-tenant infrastructure in both supported modes. This is not a shared tenant offer.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "supported", "answer": "Glean Hosted runs isolated customer infrastructure in Glean cloud accounts; the public guide gives no numerical seat threshold.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "supported", "answer": "Customer Hosted, formerly Cloud-Prem, runs a Glean-managed tenant in customer GCP or AWS. Glean handles upgrades and keeps support access; seat/contract minimum is not published.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "The guide describes the same product in both modes, but key/provider matrices document cloud and feature differences. Customer Hosted cannot be independently patched or re-architected by the customer.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:key-matrix" ] }, { "productId": "typingmind", "claimId": "typingmind:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Teams offers multitenant SaaS and a separate commercial self-host package; offline operation is not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "teams-selfhost" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "supported", "answer": "The privacy policy explicitly describes Teams as server-stored multitenant SaaS, unlike the default local-storage personal app.", "evidenceIds": [ "typingmind:typingmind:privacy-policy" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "partial", "answer": "Self-host permits one customer-operated instance with five included users. A separate vendor-operated dedicated SaaS service and its minimum were not established.", "evidenceIds": [ "typingmind:typingmind:selfhost" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "supported", "answer": "A quoted self-host licence runs the NodeJS service, MySQL, optional PostgreSQL KB and blob store in the customer’s cloud account.", "evidenceIds": [ "typingmind:typingmind:selfhost", "typingmind:typingmind:get-started-with-self-host-installation-instruct" ] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "supported", "answer": "The self-host package can run on customer infrastructure with Docker/NodeJS and required databases; five users and one instance are included under the annual quote.", "evidenceIds": [ "typingmind:typingmind:selfhost" ] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "partial", "answer": "The self-host FAQ lists external model requests plus update and licence checks. Private models reduce model egress, while the optional KB guide still requires OpenAI embeddings. A supported air-gapped licence was not established.", "evidenceIds": [ "typingmind:typingmind:selfhost", "typingmind:typingmind:get-started-with-self-host-installation-instruct" ] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "supported", "answer": "Self-host releases lag cloud by approximately one to three weeks; optional KB needs additional infrastructure, external OAuth setup and OpenAI embeddings. SLA/dedicated support is a separate paid option.", "evidenceIds": [ "typingmind:typingmind:selfhost", "typingmind:typingmind:setup-external-connectors-for-knowledge-base", "typingmind:typingmind:get-started-with-self-host-installation-instruct" ] } ], "limitations": [ "Marketing language about data staying on customer infrastructure must be read with model, embedding, licence and update egress requirements." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:privacy-policy", "typingmind:typingmind:selfhost", "typingmind:typingmind:get-started-with-self-host-installation-instruct", "typingmind:typingmind:setup-external-connectors-for-knowledge-base" ] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The AI Addendum prohibits model training and scopes provider retention commitments to Glean-key use, with exceptions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Any contracted plan incorporating the AI Addendum; Glean model key unless Customer Key explicitly discussed", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "AI Addendum section 3(a)(i) prohibits Glean from using Customer Data to train, retrain, improve or fine-tune AI Models.", "evidenceIds": [ "glean:glean:ai-addendum" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "supported", "answer": "For Glean model-key service, Glean contracts with providers to prohibit that training. Customer Key access remains the customer responsibility under section 4.", "evidenceIds": [ "glean:glean:ai-addendum" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Glean-key section 3(b) prohibits stored/logged inputs and outputs except legal or trust-and-safety necessity. The Data Analysis guide also describes up to 30-day retention for abuse-flagged files.", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:analysis" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Zero-day retention is a contractual Glean-key commitment subject to law and trust/safety exceptions; it is not a blanket guarantee for Customer Key or every file-processing tool.", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:analysis" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "Can provider staff review content? The AI Addendum and Data Analysis security text were checked; provider human-review access under each exception was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:analysis" ] }, { "productId": "typingmind", "claimId": "typingmind:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "TypingMind asserts no vendor training; customer provider contracts control training and retention.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "The published policy says TypingMind does not use conversations for AI training. This is a vendor policy assertion, not an independently verified contract-wide audit.", "evidenceIds": [ "typingmind:typingmind:data-usage-and-model-training-policy" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Teams uses customer provider keys and direct customer provider contracts. The policy summarizes provider-specific training defaults; this pass did not verify every provider contract or free/paid API variant.", "evidenceIds": [ "typingmind:typingmind:set-up-api-keys", "typingmind:typingmind:data-usage-and-model-training-policy" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "The policy discusses provider-dependent abuse monitoring, retention and paid/unpaid distinctions; no uniform current retention duration applies to every customer-selected route.", "evidenceIds": [ "typingmind:typingmind:data-usage-and-model-training-policy" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "A customer may select a provider/endpoint with suitable terms, but no TypingMind-wide ZDR entitlement, plan or complete exception matrix was established.", "evidenceIds": [ "typingmind:typingmind:data-usage-and-model-training-policy", "typingmind:typingmind:eu-data-center" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "TypingMind’s provider summary says OpenAI authorized employees may review API data for abuse/legal compliance. Its Gemini section distinguishes paid no-training from unpaid improvement use and says human reviewers may read/annotate/process inputs and outputs for quality improvement. These are qualified vendor summaries, not verified terms for every customer paid/unpaid endpoint, ZDR approval or actual account.", "evidenceIds": [ "typingmind:typingmind:data-usage-and-model-training-policy" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:data-usage-and-model-training-policy", "typingmind:typingmind:set-up-api-keys", "typingmind:typingmind:eu-data-center" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "User-facing chat/file deletion and contract-end obligations are documented; default and effective admin retention remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex user history controls and applicable Terms/DPA; default/effective configured retention and shared-link lifetime unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "unknown", "answer": "Default content retention is unknown. Chat Sharing states a fixed 30-day conversation/link lifetime, while Chat History describes organization-configured periods. The relationship between shared links, stored chats, uploads and other retained copies was not reconciled; no universal default is inferred.", "evidenceIds": [] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "unknown", "answer": "The history guide lists Off, 30, 90, 180 and 365 days, but the sharing guide states a fixed 30-day conversation/link lifetime. The effective scope of admin settings versus shared-link/stored-chat retention remains unresolved, so a verified configurable retention entitlement is not asserted.", "evidenceIds": [] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "The history guide lets users remove chats from their history; the upload guide allows file removal before the first query or by deleting the chat afterward. Permanent removal from every copy, backup or event log was not established.", "evidenceIds": [ "glean:glean:history", "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "Terms section 12.3 and DPA section 7 require deletion at termination subject to legal retention. No fixed completion interval or destruction certificate was established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "User-facing deletion does not establish erasure from every retained copy. Default/effective configured retention, shared-link lifetime and contract-end completion timing remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:history", "glean:glean:uploads", "glean:glean:r2-core-entitlements", "glean:glean:terms", "glean:glean:dpa", "glean:glean:sharing" ] }, { "productId": "typingmind", "claimId": "typingmind:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admins control recorded chat retention; termination deletion/return is contractual without a fixed public completion window.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Professional for admin chat recording/retention; general service privacy/DPA rights separate from personal/local history", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Professional admin chat recording is off by default; that is separate from user-visible history and personal browser storage. The privacy policy separately mentions90-day unpaid-account inactivity deletion with warning; a paid Teams history lifetime is not specified.", "evidenceIds": [ "typingmind:typingmind:export-chat-logs", "typingmind:typingmind:privacy-policy", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "supported", "answer": "Professional chat-log settings set recorded-chat retention, with permanent deletion of older records. No personal/local or backup deletion interval is inferred.", "evidenceIds": [ "typingmind:typingmind:view-and-export-user-chat-logs", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "The privacy policy provides data-erasure rights; immediate permanent deletion across Teams files, backups and logs by the user UI was not established.", "evidenceIds": [ "typingmind:typingmind:privacy-policy" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "The DPA permits customer-choice deletion or return and certification on request, subject to legal retention; a fixed completion deadline and self-serve export window are not specified.", "evidenceIds": [ "typingmind:typingmind:data-processing-agreement" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:export-chat-logs", "typingmind:typingmind:privacy-policy", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:view-and-export-user-chat-logs", "typingmind:typingmind:data-processing-agreement" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A dated processor list includes US providers and Indian remote support, with DPA transfer and change terms.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex under applicable public Terms, signed DPA and Order Form; no bespoke contract examined", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "supported", "answer": "Public list last updated July 28, 2026 identifies infrastructure, model, support and search subprocessors.", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:r2-core-entitlements" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "supported", "answer": "The table lists US provider entities and India for Glean Search Technologies remote support; selected cloud/provider processing locations can differ.", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:r2-core-entitlements" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA section 9 specifies at least 30 days notice before a new processor and a 30-day objection period, with a scoped termination remedy if unresolved.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "The Terms identify Glean Technologies, Inc. as a Delaware corporation. A separate parent entity was not established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "The DPA incorporates EU SCCs, Swiss-recognized clauses and the UK Addendum for applicable transfers; SCC law/jurisdiction is Ireland.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "Is there a published government-access or transparency policy? DPA, processor list and privacy page were checked. A separate government-access/transparency-request policy was not established; no legal exposure verdict is made.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:r2-core-entitlements", "glean:glean:dpa", "glean:glean:terms" ] }, { "productId": "typingmind", "claimId": "typingmind:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A public DPA lists processors and transfer measures; vendor legal jurisdiction differs from hosting region.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "DPA Appendix II publishes a subprocessor list; no standalone dated list revision was visible in the retrieved document.", "evidenceIds": [ "typingmind:typingmind:data-processing-agreement" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "supported", "answer": "The list includes AWS US/Germany, Render US, Vercel US/EU, US services including Sentry/Axiom/Customer.io/Stripe/HelpScout/Mailgun and Paddle US/UK. EU storage does not remove these separate vendor paths.", "evidenceIds": [ "typingmind:typingmind:data-processing-agreement" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA 7.8 says the processor will endeavor to give 30 days’ notice of additions/replacements, with 15 days for objections; preserve the qualified notice wording.", "evidenceIds": [ "typingmind:typingmind:data-processing-agreement" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Terms identify Typing Technology Co Ltd with Singapore governing law; the DPA gives a Vietnam processor address. Parent ownership/jurisdiction and actual staff locations were not independently established.", "evidenceIds": [ "typingmind:typingmind:terms-of-service", "typingmind:typingmind:data-processing-agreement" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "DPA 7.9 and its SCC appendix provide EU transfer safeguards, subject to actual processing configuration; a Swiss-specific addendum was not established.", "evidenceIds": [ "typingmind:typingmind:data-processing-agreement" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "partial", "answer": "The privacy policy allows disclosures for authorized legal requests; no separate transparency report or detailed government-request policy was retrieved.", "evidenceIds": [ "typingmind:typingmind:privacy-policy" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:data-processing-agreement", "typingmind:typingmind:terms-of-service", "typingmind:typingmind:privacy-policy" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public contractual and AI-law materials are available, with Swiss/EU data-law scope.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex applicable public Terms/DPA/AI Addendum; signed Order Form controls actual coverage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "supported", "answer": "A public DPA form takes effect when signed and can sit under a mutually accepted agreement; negotiability was not tested.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "supported", "answer": "The DPA defines applicable data-protection law to include Switzerland and GDPR and describes Swiss transfer clauses. Applicability depends on the processing.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "partial", "answer": "Main Terms section 13.1 specifies New York and US law; SCCs select Ireland for their own governing law/jurisdiction. A specific court for the main contract was not established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "The AI Addendum includes applicable EU AI Act commitments and allocation of customer/provider responsibilities; a full procurement technical file was not retrieved.", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "The public legal index links HIPAA BAA forms for Glean as Business Associate and as Subcontractor; actual coverage depends on the applicable agreement. The AI Addendum describes assurance commitments. FINMA/banking-secrecy outsourcing materials were not established.", "evidenceIds": [ "glean:glean:r3-legal-index", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements", "glean:glean:terms", "glean:glean:ai-addendum", "glean:glean:r3-legal-index" ] }, { "productId": "typingmind", "claimId": "typingmind:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A public GDPR DPA and Singapore-law business terms are available; Swiss and sector-specific undertakings remain gaps.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "A public fillable GDPR Article 28 DPA names the processor, security measures and SCCs. Whether bespoke negotiation is available was not established.", "evidenceIds": [ "typingmind:typingmind:data-processing-agreement" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "The DPA expressly addresses GDPR and SCCs; explicit revised Swiss FADP/revDSG coverage was not established.", "evidenceIds": [ "typingmind:typingmind:data-processing-agreement" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "The September 17, 2026 Terms use Singapore law, with SIAC English-language business arbitration; the DPA SCC appendix separately uses EU exporter-state law/forum where applicable.", "evidenceIds": [ "typingmind:typingmind:terms-of-service", "typingmind:typingmind:data-processing-agreement" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "unknown", "answer": "Is EU AI Act documentation provided? No EU AI Act compliance package, FINMA outsourcing materials or dedicated professional-secrecy agreement was retrieved.", "evidenceIds": [] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "unknown", "answer": "Are FINMA or other sector materials provided? No EU AI Act compliance package, FINMA outsourcing materials or dedicated professional-secrecy agreement was retrieved.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:data-processing-agreement", "typingmind:typingmind:terms-of-service" ] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SOC 2 and ISO badges are vendor claims; issuer, report scope and validity were not independently checked.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect compliance material; vendor badges only, certificate/report scope and validity unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Glean claims ISO 27001 on its security page. The actual certificate, issuer, service scope and validity dates were not obtained.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "Glean claims SOC 2 Type II, but auditor, examination period and exact covered service were not verified from a report.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "The security page lists ISO 42001, HIPAA and TX-RAMP Level 2. These are vendor assertions, not verified certificates in this profile.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "Security and accessibility material direct evaluators to the public Trust Center, whose report content was not readable without further access.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:accessibility", "glean:glean:r2-core-entitlements" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "unknown", "answer": "Are independent penetration test summaries available? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established.", "evidenceIds": [] } ], "limitations": [ "No evidence is certificate-verified. Cloud-provider certificates are not treated as Glean certificates." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements", "glean:glean:accessibility" ] }, { "productId": "typingmind", "claimId": "typingmind:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The self-host page claims SOC 2 Type II. A report with auditor, period and covered-service scope was not retrieved, and other attestations remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-selfhost" ], "version": "Public self-host page retrieved 2026-10-26; no certificate verified", "plan": "Commercial Teams self-host marketing assurance claim; no customer report or SaaS certificate scope inferred", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "unknown", "answer": "ISO 27001 with scope and validity? Trust Center access returned HTTP 403. The retrieved DPA security appendix is not an ISO/SOC/C5 certificate. Issuer, service scope, validity/report period, report-access process and independent penetration-test summary were not retrieved.", "evidenceIds": [] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "The vendor advertises SOC 2 Type II on the Teams self-host page. Auditor, report period, covered entity/service and applicability to a customer-operated deployment are unverified.", "evidenceIds": [ "typingmind:typingmind:r4-soc2-selfhost-claim" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Trust Center access returned HTTP 403. The retrieved DPA security appendix is not an ISO/SOC/C5 certificate. Issuer, service scope, validity/report period, report-access process and independent penetration-test summary were not retrieved.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "unknown", "answer": "Which other certificates (27701, 42001, TISAX)? Trust Center access returned HTTP 403. The retrieved DPA security appendix is not an ISO/SOC/C5 certificate. Issuer, service scope, validity/report period, report-access process and independent penetration-test summary were not retrieved.", "evidenceIds": [] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "unknown", "answer": "How can customers obtain reports? Trust Center access returned HTTP 403. The retrieved DPA security appendix is not an ISO/SOC/C5 certificate. Issuer, service scope, validity/report period, report-access process and independent penetration-test summary were not retrieved.", "evidenceIds": [] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "unknown", "answer": "Are independent penetration test summaries available? Trust Center access returned HTTP 403. The retrieved DPA security appendix is not an ISO/SOC/C5 certificate. Issuer, service scope, validity/report period, report-access process and independent penetration-test summary were not retrieved.", "evidenceIds": [] } ], "limitations": [ "Vendor assertion only. No independently verified report, certificate scope or validity was accessed; trust.typingmind.com returned HTTP 403." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "typingmind:typingmind:r4-soc2-selfhost-claim" ] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Encryption, isolation and network controls are documented. Customer-managed keys are supported for Customer Hosted AWS; other key-custody scopes remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect encryption and single-tenant Glean Hosted; separately contracted Customer Hosted network configuration", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "Deployment comparison documents AES-256 at rest and TLS in transit for both deployment modes.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "supported", "answer": "For Customer Hosted AWS, Glean supports KMS customer-managed encryption keys owned and controlled by the customer. The FAQ recommends default managed keys; Glean Hosted/GCP key custody and commercial prerequisites were not established.", "evidenceIds": [ "glean:glean:r4-aws-cmk-faq", "glean:glean:r4-aws-key-control" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "supported", "answer": "IP-based access controls and private connectivity for on-prem connectors are documented; customer AWS supports local VPC endpoints.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "supported", "answer": "Each deployment uses isolated single-tenant infrastructure, including the Glean-managed customer-cloud option.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r4-aws-cmk-faq", "glean:glean:r4-aws-key-control" ] }, { "productId": "typingmind", "claimId": "typingmind:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Encryption and private self-host infrastructure are documented without a SaaS customer-key guarantee.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "teams-selfhost", "personal" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams SaaS US/EU storage; separately quoted annual Teams self-host network controls; personal local-key claims explicitly separate", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" }, { "id": "personal", "name": "TypingMind personal browser app and PWA", "type": "web-app" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "partial", "answer": "The EU guide says stored information is encrypted; exact cipher, key ownership and component coverage were not established. Personal optional cloud encryption is a different surface.", "evidenceIds": [ "typingmind:typingmind:eu-data-center", "typingmind:typingmind:privacy-policy" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "unknown", "answer": "Can the customer manage or hold the keys? No Teams SaaS customer-managed/held encryption-key option or complete private-connectivity configuration was established.", "evidenceIds": [] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Self-host permits customer network placement; localhost/private custom endpoints require ALLOW_UNSAFE_USER_ENDPOINTS. SaaS private links, IP allowlisting and private model routing were not established.", "evidenceIds": [ "typingmind:typingmind:get-started-with-self-host-installation-instruct" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "partial", "answer": "The privacy policy calls Teams multitenant; logical isolation implementation and independent tenant-boundary testing were not established.", "evidenceIds": [ "typingmind:typingmind:privacy-policy" ] } ], "limitations": [ "Teams OpenAI route: server requests using centrally configured admin keys. Personal direct-browser/local-key assertions are not inherited by Teams.", "The generic policy versus Teams FAQ scope discrepancy remains visible pending policy clarification." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:eu-data-center", "typingmind:typingmind:privacy-policy", "typingmind:typingmind:get-started-with-self-host-installation-instruct", "typingmind:typingmind:r2-teams-server-route" ] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "General DPA confidentiality and provider/support access are documented; a specific German or Swiss professional-secrecy undertaking remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex public Terms/DPA confidentiality; no verified professional-secrecy-specific package", "addOns": [], "deploymentMode": null, "region": "Selected hosting/provider regions; listed India support affiliate; no DE/CH-specific undertaking verified", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Glean DPA section4 binds authorized personnel to confidentiality or statutory duties, but no signed/signon German §203 StGB or Swiss Art321 StGB professional-secrecy undertaking was retrieved. General DPA confidentiality is not treated as that undertaking.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "DPA section9 requires no-less-protective written subprocessor obligations and necessary access. No flow-down of a specific §203/Art321 professional-secrecy undertaking was established.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "No publicly documented professional-secrecy-specific plan, dedicated package, paid add-on, minimum or regional contract entitlement was established in legal pages, administration docs, pricing or targeted first-party search.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Contractually authorized Glean personnel and necessary subprocessors may process customer personal data; the processor list names India remote support/security/debugging and model/hosting providers. Model routes receive prompts/context for inference. Exact plaintext privileges, exceptional support approval, provider human-access rights and their differences by key/deployment mode are not fully established.", "evidenceIds": [ "glean:glean:dpa-confidentiality", "glean:glean:subprocessors", "glean:glean:key-matrix", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "A public DPA, AI Addendum, deployment docs and processor list were retrieved. No public §203/Art321 contract template, dedicated professional-secrecy data-flow statement or professional-body guidance for this offer was established.", "evidenceIds": [] } ], "limitations": [ "DPA confidentiality and no-training provisions alone do not establish a professional-secrecy undertaking.", "No legal suitability or compliance conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:dpa-confidentiality", "glean:glean:subprocessors", "glean:glean:key-matrix", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] }, { "productId": "typingmind", "claimId": "typingmind:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "General GDPR confidentiality and configurable admin/model access are documented; a specific §203 or Art321 undertaking is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "teams-selfhost" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams SaaS Professional chat governance and separately quoted self-host licence; ordinary public DPA", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "US/EU SaaS or customer self-host placement; customer provider contracts separate", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "DPA7.4(c) limits personnel access and requires confidentiality/statutory duties. No signed/signon §203 StGB or Art321 StGB professional-secrecy undertaking was retrieved; ordinary GDPR confidentiality is not treated as that agreement.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "DPA7.8(d)-(e) requires substantially equivalent data-protection obligations and allows a redacted subprocessor agreement on request. A dedicated professional-secrecy undertaking flowing to subprocessors was not established.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "No specific professional-secrecy package/add-on or SaaS/self-host plan entitlement was established. Customer-operated infrastructure and the commercial self-host licence do not by themselves prove that undertaking.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "SaaS authorized personnel may access data only as needed under the DPA; customer admins with chat-log permission may inspect recorded prompts/answers when logging is enabled. Selected customer API providers process content; self-host placement changes operator access but model/embedding/blob routes remain relevant. A complete plaintext support/subprocessor/provider human-access matrix was not retrieved.", "evidenceIds": [ "typingmind:typingmind:dpa-confidentiality", "typingmind:typingmind:view-and-export-user-chat-logs", "typingmind:typingmind:roles-and-permissions", "typingmind:typingmind:set-up-api-keys", "typingmind:typingmind:get-started-with-self-host-installation-instruct" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Public DPA, security appendix, processor list and self-host data-flow guides were retrieved. Targeted first-party search did not establish a professional-secrecy contract template, DE/CH-specific data-flow addendum or professional-body guidance.", "evidenceIds": [] } ], "limitations": [ "DPA confidentiality, direct provider contracts and self-host placement alone do not establish professional-secrecy suitability.", "No legal suitability or compliance conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:dpa-confidentiality", "typingmind:typingmind:view-and-export-user-chat-logs", "typingmind:typingmind:roles-and-permissions", "typingmind:typingmind:set-up-api-keys", "typingmind:typingmind:get-started-with-self-host-installation-instruct" ] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean publishes pricing mechanics and usage tables, while contracted seat fees remain quote-only.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Core Suite is per user/month plus committed Model Hub Usage. Enterprise Flex combines seats with pooled FlexCredits; legacy Enterprise terms differ.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "On 2026-10-21 no numerical Core Suite/Enterprise Flex seat or platform fee was established. Public model token-rate and credit-consumption tables are available; they are not a complete subscription quote.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Core Suite includes platform/search and human-scale APIs in seats; LLM APIs and advanced work consume model usage. Flex uses plan-specific included capabilities and shared credits.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Protect+ is an add-on and Premium Support is paid; Model Hub usage is separate. Public add-on seat/contract fees were not established.", "evidenceIds": [ "glean:glean:protect", "glean:glean:sla" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "Core Suite usage follows provider/model API rates with an upfront commitment; machine-scale API use may cost extra. Flex uses credit rate cards. Currency price per contracted FlexCredit is unverified.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price", "glean:glean:protect", "glean:glean:sla" ] }, { "productId": "typingmind", "claimId": "typingmind:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Teams subscriptions, personal one-time licences and self-host annual quotes are separate cost structures.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "teams-selfhost", "personal" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams SaaS Starter/Growth/Professional/quoted Business; separate annual Teams self-host quote; personal Standard/Extended/Premium one-time licences and separate bulk pack", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" }, { "id": "personal", "name": "TypingMind personal browser app and PWA", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Teams SaaS uses recurring instance/seats billing; commercial Teams self-host is an annual quoted licence per instance. Personal one-time licences, including the separate shareable bulk pack, do not establish a Teams administration entitlement.", "evidenceIds": [ "typingmind:typingmind:pricing", "typingmind:typingmind:cloud-host-vs-self-host", "typingmind:typingmind:r2-personal-bulk-licence" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "As retrieved October 21, annual-selected landing cards display USD83/166/249 per month Starter/Growth/Professional (Professional crossed-out USD499). The documentation’s monthly table lists USD99/199/299 plus USD8/additional user/month. Business starts USD18,700/year by quote; conditional “as low as USD4/user/month” is not a universal rate.", "evidenceIds": [ "typingmind:typingmind:pricing", "typingmind:typingmind:compare-typingmind-team-plans" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "All SaaS tiers include five users and unlimited configured models/agents/plugins/prompts, excluding provider API usage. One million KB training characters belongs to the Growth/Professional RAG guide, still labeled Early Access; no Starter KB allowance is inferred.", "evidenceIds": [ "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:how-knowledge-base-works-in-typingmind-team" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "supported", "answer": "Additional seats, KB character capacity, model APIs and third-party plugin services are separate; self-host SLA/dedicated support is an add-on.", "evidenceIds": [ "typingmind:typingmind:pricing", "typingmind:typingmind:selfhost", "typingmind:typingmind:deep-research" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "Model usage is billed by the customer’s chosen provider. No unified TypingMind premium-model tariff applies; extra KB capacity and Business/self-host scope require current checkout or quote.", "evidenceIds": [ "typingmind:typingmind:pricing", "typingmind:typingmind:set-up-api-keys" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:pricing", "typingmind:typingmind:cloud-host-vs-self-host", "typingmind:typingmind:r2-personal-bulk-licence", "typingmind:typingmind:compare-typingmind-team-plans", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:how-knowledge-base-works-in-typingmind-team", "typingmind:typingmind:selfhost", "typingmind:typingmind:deep-research", "typingmind:typingmind:set-up-api-keys" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Core Suite publishes model tariffs, but no public unique routine Auto model or fixed fee; a separate direct-provider Customer Key component is calculable.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Universal Model Key usage unpriced without a fixed/recommended routine model; separate Customer Key direct-API proxy; Enterprise Flex quote/pool unknown", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4,2026-10-21:12 months exVAT,list prices,no invented discounts;60% light100/30% regular400/10% power1500 messages/user/month =>330;3000 input+600 output tokens/message. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237. Direct-provider Customer Key comparison uses gpt-6-luna effort none atUSD0.10 input/USD0.50 output per1M,no cache =>USD2.376/user/year. This proxy is not a Glean Universal Model Key tariff/default. For200 Customer Key users: identified direct-model component USD475.20/EUR423.72/CHF391.39 + unknown Core Suite seat fee, Glean-family usage, support/cloud costs. Universal Model Key total and Enterprise Flex total remain unknown.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-customer-default-example", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "Same v1.4 assumptions:1000 Customer Key users, identified direct-model component USD2376/EUR2118.59/CHF1956.94 + unknown seat/Glean-family/support/cloud costs. Not an enterprise quote; Universal Model Key and Flex totals remain unknown.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "Same v1.4 assumptions:5000 Customer Key users, identified direct-model component USD11880/EUR10592.96/CHF9784.71 + unknown seat/Glean-family/support/cloud costs. Not an enterprise quote; Universal Model Key and Flex totals remain unknown.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Core Suite publishes input/output tariffs. Universal Model Key defaults to Balanced Auto, a policy choosing model and effort per request; recommendations are shown in the admin UI, not as a unique public routine model. The Customer Key guide calls GPT5.6 Luna an example, not a recommendation. Under v1.4, vendor-billed usage remains unknown; only the separate direct-API proxy is costed. Enterprise Flex has different mode/credit accounting.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-customer-default-example", "glean:glean:r2-flex-entitlements", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Unknown: seat/platform quotes, Universal Model Key realized model mix and Auto/tool overhead, FlexCredit purchase price and task consumption, Glean-family calls on Customer Key, Protect+/support fees, cloud operations and implementation. No zero fixed fee, fictitious discount or vendor-billed proxy substitution. Exchange rate is known and explicitly stated; quote-only total is not calculated.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:deploy", "glean:glean:fx-ecb" ] } ], "limitations": [ "The priced Customer Key component is an assumption for direct provider payment, not a complete Glean price or a forecast of Auto routing.", "No signed order, fixed fee, actual tenant defaults or task usage fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-customer-default-example", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb", "glean:glean:r2-flex-entitlements", "glean:glean:deploy" ] }, { "productId": "typingmind", "claimId": "typingmind:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A conditional Professional monthly licence-plus-BYOK floor is calculable; Business and self-host totals remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Conditional documented Professional monthly list route; not a large-scale quote", "addOns": [ "Model usage proxy; other add-ons unknown" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21: 12 months ex VAT, 60% light100/30% regular400/10% power1500 messages per user/month, hence330; 3000 input+600 output tokens/message. Conditional undiscounted Teams Professional monthly route USD299 + USD8*(N−5) monthly, not the annual promotion or a Business quote. Direct-provider BYOK proxy gpt-6-luna, reasoning effort none, Standard short context USD0.10 input/USD0.50 output per million; no cache => USD2.376/user/year. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD/EUR divide1.1215, EUR/CHF multiply0.9237. For200 users: licence USD22,308 + model proxy USD475.20 = from USD22,783.20 / EUR20,314.94 / CHF18,764.91 + unknown components. Not a 200-seat quote.", "evidenceIds": [ "typingmind:typingmind:compare-typingmind-team-plans", "typingmind:typingmind:pricing", "typingmind:typingmind:openai-price", "typingmind:typingmind:openai-model", "typingmind:typingmind:fx" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "Same assumptions:1000 users licence USD99,108 + model USD2,376 = from USD101,484 / EUR90,489.52 / CHF83,585.17 + unknown components. Scale entitlement and negotiated Business alternative unverified.", "evidenceIds": [ "typingmind:typingmind:compare-typingmind-team-plans", "typingmind:typingmind:pricing", "typingmind:typingmind:openai-price", "typingmind:typingmind:openai-model", "typingmind:typingmind:fx" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "Same assumptions:5000 users licence USD483,108 + model USD11,880 = from USD494,988 / EUR441,362.46 / CHF407,686.51 + unknown components. Scale entitlement and Business alternative unverified.", "evidenceIds": [ "typingmind:typingmind:compare-typingmind-team-plans", "typingmind:typingmind:pricing", "typingmind:typingmind:openai-price", "typingmind:typingmind:openai-model", "typingmind:typingmind:fx" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "supported", "answer": "The disclosed model proxy contributes USD2.376/user/year. Actual provider model mix, tools, images, audio, embeddings, cached/context tokens and regional API uplifts change usage. This proxy is a comparison assumption, not a vendor default or invoice.", "evidenceIds": [ "typingmind:typingmind:set-up-api-keys", "typingmind:typingmind:openai-price", "typingmind:typingmind:openai-model" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Unknown: large-scale SaaS entitlement/Business quote, current checkout promotion terms, extra KB capacity, connectors/search/plugin bills, embeddings, support/implementation and optional regional processing uplift. Self-host annual commercial licence/support quote plus MySQL, optional PostgreSQL/blob/network infrastructure and operator effort are unpriced; no zero-licence OSS assumption applies.", "evidenceIds": [ "typingmind:typingmind:pricing", "typingmind:typingmind:selfhost", "typingmind:typingmind:get-started-with-self-host-installation-instruct", "typingmind:typingmind:deep-research" ] } ], "limitations": [ "Known price floor plus explicitly unpriced parts; no complete year-one TCO or negotiated price claim." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:compare-typingmind-team-plans", "typingmind:typingmind:pricing", "typingmind:typingmind:openai-price", "typingmind:typingmind:openai-model", "typingmind:typingmind:fx", "typingmind:typingmind:set-up-api-keys", "typingmind:typingmind:selfhost", "typingmind:typingmind:get-started-with-self-host-installation-instruct", "typingmind:typingmind:deep-research" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public material supports product evaluation, but no unassisted business trial was established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex prospective customer evaluation; public demo path, no verified self-serve trial entitlement", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "unknown", "answer": "Is there a free tier for business use? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.", "evidenceIds": [] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unknown", "answer": "Is a self-serve business trial available? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.", "evidenceIds": [] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Do trials include SSO, connectors and admin features? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Public Glean pages route prospective customers to Get a demo; meaningful tenant provisioning may require commercial access. This is not proof that every trial is sales-only.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Core Suite/Enterprise Flex trial and evaluation entitlements were not publicly verified; a demo CTA is not proof of a mandatory sales gate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "productId": "typingmind", "claimId": "typingmind:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Teams SaaS has a self-serve trial; self-host evaluation is a separate sales-gated route.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "TypingMind Teams SaaS; Starter, Growth and Professional prerequisites stated per answer; Business quote not obtained", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": "multi-tenant-saas", "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "The cloud offer advertises a time-limited trial rather than a documented permanent free business tier. Personal free-use rights do not supply Teams governance.", "evidenceIds": [ "typingmind:typingmind:pricing", "typingmind:typingmind:typingmind-vs-typingmind-team" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "supported", "answer": "The cloud-vs-self-host comparison offers a 14-day self-serve cloud trial with no upfront payment.", "evidenceIds": [ "typingmind:typingmind:cloud-host-vs-self-host" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "The trial provides cloud evaluation; exact trial entitlements for SSO, SCIM, connectors and API quotas were not independently established.", "evidenceIds": [ "typingmind:typingmind:cloud-host-vs-self-host" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "supported", "answer": "Cloud starts self-serve; Business and annual self-host require a quote, and self-host has no free trial.", "evidenceIds": [ "typingmind:typingmind:pricing", "typingmind:typingmind:selfhost", "typingmind:typingmind:cloud-host-vs-self-host" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:pricing", "typingmind:typingmind:typingmind-vs-typingmind-team", "typingmind:typingmind:cloud-host-vs-self-host", "typingmind:typingmind:selfhost" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Contract periods and fees depend on orders, with cancellation restricted during the subscription term.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex under Order Form and public Terms; seat commitments/prices and selected currency contractual", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "unknown", "answer": "What seat or spend minimum applies? Terms and pricing guides were checked; minimum seat/spend commitment and plan-specific currency invoicing remain unpriced.", "evidenceIds": [] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "partial", "answer": "Terms define Subscription Term through the Order Form. No universal monthly or annual term is specified.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Except contractual causes and remedies, customers cannot cancel during the subscription term; each order ends at expiry unless otherwise stated.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Terms default to USD or the currency in the order and allow Glean affiliates/resellers. CHF/EUR invoicing by a European entity was not confirmed.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified: public pricing units and consumption tables, but subscription fees, minimum commitments and purchased-credit prices need an order/quote.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price", "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements", "glean:glean:core-price", "glean:glean:flex-price" ] }, { "productId": "typingmind", "claimId": "typingmind:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cloud supports monthly/annual subscriptions; self-host is annual and commercial.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "teams-selfhost" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Starter/Growth/Professional monthly or annual SaaS; quoted Business and separate annual commercial Teams self-host", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "Cloud plan cards and self-host licence include five users. Business advertises a USD18,700/year starting quote; no all-scenario minimum was established.", "evidenceIds": [ "typingmind:typingmind:pricing", "typingmind:typingmind:selfhost" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Cloud-host vs Self-host explicitly describes monthly SaaS and annual quoted self-host subscriptions; the current SaaS landing also offers annual billing. Teams Terms specify renewal of the agreed term.", "evidenceIds": [ "typingmind:typingmind:cloud-host-vs-self-host", "typingmind:typingmind:pricing", "typingmind:typingmind:terms-of-service" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "partial", "answer": "Cloud billing settings manage subscriptions; Terms make fixed-term Teams/self-host fees generally nonrefundable. Exact mid-term seat-reduction proration and notice deadline were not established.", "evidenceIds": [ "typingmind:typingmind:manage-your-subscription", "typingmind:typingmind:terms-of-service" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "unknown", "answer": "Can it be invoiced in CHF or EUR from a European entity? CHF/EUR invoicing from a European entity, tax handling and bespoke contract negotiation were not established.", "evidenceIds": [] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partial: public small-plan SaaS seat pricing with separate API bills, quote-only Business and self-host, and unpriced optional support/knowledge services.", "evidenceIds": [ "typingmind:typingmind:pricing", "typingmind:typingmind:selfhost" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:pricing", "typingmind:typingmind:selfhost", "typingmind:typingmind:cloud-host-vs-self-host", "typingmind:typingmind:terms-of-service", "typingmind:typingmind:manage-your-subscription" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The hosted platform is provided under restricted commercial terms; public SDK licences are separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex proprietary hosted/managed Service under Terms; no public core-source licence inferred", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "supported", "answer": "Terms grant subscription access and prohibit deriving source code, modifying or redistributing the Service. This establishes a proprietary service contract, not an OSI licence for the platform.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "supported", "answer": "Terms prohibit removing proprietary notices and limit use to licensed users/orders; no numerical standard user cap is given.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Platform terms and the public gleanwork organization were checked; a complete component licence inventory or separate open/closed enterprise edition split was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "productId": "typingmind", "claimId": "typingmind:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "TypingMind is commercial proprietary software; self-host access is not an open-source licence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "personal", "teams-saas", "teams-selfhost" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Commercial personal licence, separate bulk pack, Teams SaaS Starter/Growth/Professional and separate commercial Teams self-host licence; personal user/device allowance unverified", "addOns": [ "Customer-paid model APIs; optional knowledge-base capacity and third-party plugin services" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "personal", "name": "TypingMind personal browser app and PWA", "type": "web-app" }, { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "supported", "answer": "The personal app and Teams operate under commercial Terms/EULA. Self-host provides compiled/minified code in a private repository with no analysis, modification, resale, sharing or redistribution rights; white-box review is by arrangement.", "evidenceIds": [ "typingmind:typingmind:end-user-license-agreement", "typingmind:typingmind:terms-of-service", "typingmind:typingmind:selfhost" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "Teams SaaS provides custom branding; the separate commercial Teams self-host licence includes one instance with five seats. Personal user/device allowance remains unknown because the generic five-device-or-user comparison conflicts with the one-user Terms. The separate bulk pack does not establish the default personal allowance.", "evidenceIds": [ "typingmind:typingmind:custom-branding", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:selfhost", "typingmind:typingmind:terms-of-service", "typingmind:typingmind:r2-personal-bulk-licence" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "supported", "answer": "Teams administration is part of the commercial service; SSO/SCIM, analytics, roles, logs and API are in Professional rather than an open-source core edition.", "evidenceIds": [ "typingmind:typingmind:compare-typingmind-team-plans" ] } ], "limitations": [ "The personal user/device allowance is unknown. No five-user or one-user allowance is published as a reconciled finding; Teams and annual self-host seat rights remain separate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:end-user-license-agreement", "typingmind:typingmind:terms-of-service", "typingmind:typingmind:selfhost", "typingmind:typingmind:custom-branding", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:r2-personal-bulk-licence", "typingmind:typingmind:compare-typingmind-team-plans" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Workflow agent configurations are portable as JSON; full tenant chat/knowledge export remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Governance import/export in seat; limited Auto ZIP export and complete organization exit separately unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "unknown", "answer": "Can admins export all chats? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.", "evidenceIds": [] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "supported", "answer": "Workflow-mode agent configuration exports to JSON and imports into another deployment; missing target tools must be reconfigured. Auto-mode ZIP export is limited availability for admins.", "evidenceIds": [ "glean:glean:builder", "glean:glean:r2-core-entitlements" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "unknown", "answer": "Can knowledge bases and their sources be exported? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.", "evidenceIds": [] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "supported", "answer": "Workflow exports use JSON; limited Auto exports contain spec.yaml and instructions.md in ZIP. Admin logs have CSV export.", "evidenceIds": [ "glean:glean:builder", "glean:glean:audit", "glean:glean:r2-core-entitlements" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "unknown", "answer": "How long can data be retrieved after termination? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Core Suite includes agent import/export, but limited Auto ZIP rollout and complete tenant-export entitlements remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:builder", "glean:glean:r2-core-entitlements", "glean:glean:audit" ] }, { "productId": "typingmind", "claimId": "typingmind:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Recorded Teams chats have a JSON API export; generic app exports do not prove full organizational portability.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-api", "teams-saas", "personal" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Professional recorded-chat API/export; separate personal app JSON backups (feature licence gate not mapped)", "addOns": [ "Professional chat recording enabled before export; authorized API key" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-api", "name": "TypingMind Teams REST API", "type": "api" }, { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "personal", "name": "TypingMind personal browser app and PWA", "type": "web-app" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Professional includes chat logs/data export and API integration. Authorized admins export recorded conversation JSON via the API, last100 matching conversations/request plus date filters; complete tenant history and pagination were not tested.", "evidenceIds": [ "typingmind:typingmind:export-chat-logs", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "partial", "answer": "The personal-app backup guide exports user agents, prompts/plugins/model settings as JSON. That is not evidence of bulk centrally managed Teams asset export; its personal feature gate is not mapped here.", "evidenceIds": [ "typingmind:typingmind:export-import-data" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "unknown", "answer": "Can knowledge bases and their sources be exported? A bulk reusable organization KB/source export and complete centrally managed agent/prompt export were not established.", "evidenceIds": [] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "supported", "answer": "Professional recorded-chat API responses are JSON; the separate personal backup/import also uses JSON. Formats do not establish complete organization portability.", "evidenceIds": [ "typingmind:typingmind:export-chat-logs", "typingmind:typingmind:export-import-data", "typingmind:typingmind:r2-plan-matrix" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "partial", "answer": "The DPA allows deletion/return at termination but does not publish a fixed retrieval grace period. Terms allow content deletion after termination.", "evidenceIds": [ "typingmind:typingmind:data-processing-agreement", "typingmind:typingmind:terms-of-service" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:export-chat-logs", "typingmind:typingmind:r2-plan-matrix", "typingmind:typingmind:export-import-data", "typingmind:typingmind:data-processing-agreement", "typingmind:typingmind:terms-of-service" ] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Support tiers are documented; a credited 99.9% SLA applies only to paid Premium Support.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "The support portal is the channel eligible for response targets; Standard Support is included and Premium paid. Other channels do not have trackable SLA response times.", "evidenceIds": [ "glean:glean:sla" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "partial", "answer": "The SLA explicitly provides a Japanese support option for Japan and names California/Bangalore operations; German/French/Italian language commitments were not established.", "evidenceIds": [ "glean:glean:sla" ] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "unknown", "answer": "Is there a DACH or Swiss entity, team or partner? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established.", "evidenceIds": [] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "supported", "answer": "Paid Premium Support has 99.9% monthly uptime. Credits are 10% below 99.9% down to 99.0%, and 20% below 99.0%, subject to exclusions and claim deadlines.", "evidenceIds": [ "glean:glean:sla" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "unknown", "answer": "Is there a public status page with history? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sla" ] }, { "productId": "typingmind", "claimId": "typingmind:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Email support is documented; self-host SLA is optional and public incident data was inaccessible.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "teams-selfhost" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Starter/Growth/Professional public email support/material; separate quoted annual Teams self-host Enterprise Support add-on", "addOns": [ "Commercial Teams self-host Enterprise Support (SLA/SLO/dedicated queue), separately quoted" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "Cloud plan comparison lists email support. Self-host dedicated support/SLA is a separate option; exact Business response targets were not established.", "evidenceIds": [ "typingmind:typingmind:compare-typingmind-team-plans", "typingmind:typingmind:selfhost" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? No German/French/Italian support commitment, DACH/Swiss support entity or public credit-bearing SLA terms were retrieved.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "unknown", "answer": "Is there a DACH or Swiss entity, team or partner? No German/French/Italian support commitment, DACH/Swiss support entity or public credit-bearing SLA terms were retrieved.", "evidenceIds": [] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "partial", "answer": "Self-host marketing offers a paid SLA/SLO/dedicated-support add-on; a public uptime percentage, credit schedule or standard SaaS SLA was not retrieved.", "evidenceIds": [ "typingmind:typingmind:selfhost" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "partial", "answer": "A public status site loads but returned an error fetching status data in this pass, so history and measured availability are unknown.", "evidenceIds": [ "typingmind:typingmind:status" ] } ], "limitations": [ "Self-host support package is distinct from SaaS support/onboarding; no public numerical uptime/credit or adoption-service tariff established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:compare-typingmind-team-plans", "typingmind:typingmind:selfhost", "typingmind:typingmind:status", "typingmind:typingmind:pricing", "typingmind:typingmind:cloud-host-vs-self-host" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public training and templates exist; exact onboarding-service entitlements and prices remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Library/templates and public Academy links; contracted onboarding and Premium Support separately scoped", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Glean documentation links self-paced Agent Builder training through Glean Academy; German/French/Italian course availability was not established.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "The internal Agent library and documented templates support reusable role/task examples.", "evidenceIds": [ "glean:glean:library", "glean:glean:r2-core-entitlements" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Premium Support is priced separately under the SLA. The legal index directly lists the Technical Services Addendum and named Outcomes Packages. Those listings do not establish included onboarding or complete professional-services fees.", "evidenceIds": [ "glean:glean:sla", "glean:glean:r3-legal-index", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Exact Academy access, included onboarding, language coverage and support/professional-services entitlement under the customer Order Form remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:library", "glean:glean:sla", "glean:glean:r3-legal-index" ] }, { "productId": "typingmind", "claimId": "typingmind:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public setup guides and role examples exist; managed adoption services are not fully specified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "teams-saas", "teams-selfhost" ], "version": "Public documentation and changelog retrieved 2026-10-21; no deployed tenant observed", "plan": "Teams Starter/Growth/Professional public email support/material; separate quoted annual Teams self-host Enterprise Support add-on", "addOns": [ "Commercial Teams self-host Enterprise Support (SLA/SLO/dedicated queue), separately quoted" ], "deploymentMode": null, "region": "US or opt-in EU SaaS storage; inference and tools depend on customer-selected providers", "os": [], "surfaces": [ { "id": "teams-saas", "name": "TypingMind Teams SaaS chat and Admin Panel", "type": "web-app" }, { "id": "teams-selfhost", "name": "Commercial self-hosted TypingMind Teams server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? No included guided-onboarding scope, multilingual training commitment or champion/adoption programme was established.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Public documentation teaches setup, use, agents and workflows. A contracted live user-training service and languages were not established.", "evidenceIds": [ "typingmind:typingmind:typingmind-vs-typingmind-team", "typingmind:typingmind:overview" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "The documentation provides marketing ad creation, meeting-summary and business automation examples and role/permission examples.", "evidenceIds": [ "typingmind:typingmind:ad-creative-generator", "typingmind:typingmind:meeting-summarizer", "typingmind:typingmind:overview", "typingmind:typingmind:roles-and-permissions" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? No included guided-onboarding scope, multilingual training commitment or champion/adoption programme was established.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Self-host dedicated support/SLA is an optional extra; onboarding/training/adoption-program prices were not established.", "evidenceIds": [ "typingmind:typingmind:selfhost" ] } ], "limitations": [ "Self-host support package is distinct from SaaS support/onboarding; no public numerical uptime/credit or adoption-service tariff established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "typingmind:typingmind:typingmind-vs-typingmind-team", "typingmind:typingmind:overview", "typingmind:typingmind:ad-creative-generator", "typingmind:typingmind:meeting-summarizer", "typingmind:typingmind:roles-and-permissions", "typingmind:typingmind:selfhost", "typingmind:typingmind:pricing", "typingmind:typingmind:cloud-host-vs-self-host" ] } ] } ], "sources": [ { "id": "glean:glean:models", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/llms", "title": "Supported LLMs", "locator": "Supported models; availability by hosting environment and provider", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Model Hub lists text and image models, manual choice and Auto routing, with provider availability dependent on key and cloud." }, { "id": "glean:glean:key-matrix", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/llm-key-feature-availability", "title": "Feature availability by LLM key, provider, and cloud", "locator": "Provider and feature matrices", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Key restricts cloud-provider routes and excludes Meeting Notes and podcast artifacts; some defaults must use the same provider." }, { "id": "glean:glean:uploads", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/file-upload", "title": "Upload files in Assistant", "locator": "Formats; upload limits; security; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Uploads support Office documents, PDFs, images and text, with context-dependent file caps and OCR prerequisite." }, { "id": "glean:glean:r2-core-entitlements", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-core-suite-pricing", "title": "Glean Core Suite entitlements and Model Hub rates", "locator": "Seat capabilities, surfaces, APIs, Model Hub Usage and rate table updated10/20/2026", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Core Suite separates included platform seats from Model Hub usage, names client/API surfaces, and publishes token rates." }, { "id": "glean:glean:r3-october-rollout-migration", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/releases/2026-10-15-october-release", "title": "October 15, 2026 release, version 563", "locator": "AI & Model Updates, Auto mode policies; Deprecations & Sunsets, OpenAI Web Search", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-21", "finding": "Auto policies require rollout opt-in from October 15 with GA scheduled October 29; Brave is the new search default and existing OpenAI search migrates from October 19." }, { "id": "typingmind:typingmind:set-up-api-keys", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/getting-started/set-up-api-keys.md", "title": "Set up API Keys", "locator": "Set up API Keys", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Teams admins preset customer provider keys; end users cannot enter their own key in the chat interface." }, { "id": "typingmind:typingmind:manage-ai-models", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/manage-and-connect-ai-models/manage-ai-models.md", "title": "Manage AI Models", "locator": "Manage AI Models", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The app has a per-chat model selector and configurable model endpoints; provider examples are not a complete current catalogue." }, { "id": "typingmind:typingmind:release", "productId": "typingmind", "kind": "documented", "url": "https://feedback.typingmind.com/changelog/", "title": "TypingMind changelog", "locator": "2026-10-14 Memory for Teams and new models; 2026-10-13 Toolbox; 2026-10-02 image editing", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Dated releases include Teams memory administration, new models, browser-local code and office outputs, and GPT Image editing." }, { "id": "typingmind:typingmind:restrict-model-access", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/branding-and-customizations/restrict-model-access.md", "title": "Restrict Model access", "locator": "Restrict Model access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Teams admins restrict available models by user group." }, { "id": "typingmind:typingmind:chat-with-documents", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/upload-and-chat-with-files/chat-with-documents.md", "title": "Chat with documents", "locator": "Chat with documents", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Uploads accept PDF, Markdown, CSV, XLSX, TXT, DOCX, JSON and HTML, with document text added as chat context." }, { "id": "typingmind:typingmind:voice", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/voice-input", "title": "Voice input", "locator": "Transcription models and Teams configuration", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Browser speech recognition or customer OpenAI, Groq and Azure transcription keys enable dictation; uploaded Whisper recordings have a 25MB limit." }, { "id": "glean:glean:deprecation", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/model-deprecation", "title": "Model deprecation", "locator": "Customer Key notice schedule; deprecated models", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Key deprecation emails are specified at 60 and 15 days, with removal and replacement behavior." }, { "id": "glean:glean:release", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/releases/2026-10-15-october-release", "title": "October 15, 2026 release notes", "locator": "Release entry", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-21", "finding": "Glean publishes dated release notes covering product and model changes." }, { "id": "typingmind:typingmind:azure-openai", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/manage-and-connect-ai-models/azure-openai.md", "title": "Azure OpenAI", "locator": "Azure OpenAI", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A customer Azure OpenAI endpoint and deployment can be configured." }, { "id": "glean:glean:r2-flex-entitlements", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-enterprise-flex-pricing", "title": "Glean Enterprise Flex entitlements", "locator": "Seats, Developer Tools, Platform, Protect+ and Premium Support", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Flex separates seat allowances, metered client APIs/agent runs, included platform governance and annual Protect+/support add-ons." }, { "id": "glean:glean:r2-auto-policy-and-cloud-conflict", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/configure-llms", "title": "Configure LLMs in the Model Hub", "locator": "Auto policies; AWS Vertex note; provider setup headings", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Balanced is the default Auto policy with per-request model choice; the AWS Vertex note conflicts with the supported-provider matrix and GCP-only Vertex setup heading." }, { "id": "typingmind:typingmind:pricing", "productId": "typingmind", "kind": "documented", "url": "https://custom.typingmind.com/pricing", "title": "TypingMind Teams pricing", "locator": "Annual selector, plan cards, Add-ons and Business card", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Annual selected prices display USD83/166/249 per month for Starter/Growth/Professional, five users, USD8 extra seats; Business starts USD18,700/year." }, { "id": "typingmind:typingmind:get-started-with-self-host-installation-instruct", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/self-host-guides/get-started-with-self-host-installation-instruct.md", "title": "Self-host installation instructions", "locator": "Self-host installation instructions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A NodeJS service needs MySQL 8, optional PostgreSQL 16 pgvector KB, OpenAI embeddings and S3-compatible blobs; private endpoints are blocked by default." }, { "id": "typingmind:typingmind:toolbox", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/plugins/toolbox", "title": "Toolbox", "locator": "Local execution, network control and file capabilities", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A free built-in plugin executes Python and JavaScript locally in the browser with network disabled by default and creates Office/PDF files and charts." }, { "id": "typingmind:typingmind:r2-teams-custom-models", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/getting-started/set-up-api-keys.md", "title": "Teams API Keys Setup", "locator": "Use with other models; Add Custom Model in Admin Panel", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Teams-specific instructions name Azure OpenAI, Hugging Face and Ollama custom-model setup in the Admin Panel; this is distinct from personal local-server guides." }, { "id": "typingmind:typingmind:r2-plan-matrix", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/getting-started/compare-typingmind-team-plans.md", "title": "Compare Teams Plans", "locator": "Full Feature Comparison", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "All SaaS tiers list custom models and shared resources; Growth adds RAG/projects; Professional adds roles, restrictions, logs and external API integration." }, { "id": "typingmind:typingmind:r3-custom-admin-bedrock", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/manage-and-connect-ai-models/aws-bedrock-anthropic", "title": "AWS Bedrock Anthropic", "locator": "Custom Admin restriction and steps 2-4, including custom.typingmind.com/manage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Custom Admin route configures Claude via Bedrock with customer AWS access/secret keys, region and approved model access; current model and commercial tier coverage are not enumerated." }, { "id": "glean:glean:r4-open-model-inference", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/open-models-by-region", "title": "Glean open models by region", "locator": "Creator-region controls; Operational details", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Universal Model Key open models are served through LLM providers under zero-retention agreements. Creator-region grouping is not inference location; the page states these models are hosted in the US." }, { "id": "typingmind:typingmind:ollama", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/manage-and-connect-ai-models/ollama.md", "title": "Ollama", "locator": "Ollama", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A customer Ollama model endpoint can be added; network accessibility must be configured." }, { "id": "typingmind:typingmind:lmstudio", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/manage-and-connect-ai-models/lmstudio.md", "title": "LM Studio", "locator": "LM Studio", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer local LM Studio can supply an OpenAI-compatible model endpoint." }, { "id": "typingmind:typingmind:cloud-host-vs-self-host", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/getting-started/cloud-host-vs-self-host.md", "title": "Cloud host vs self host", "locator": "Cloud host vs self host", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SaaS has a self-serve 14-day trial; self-host has no free trial and carries a quoted annual licence and update/support conditions." }, { "id": "glean:glean:model-controls", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/model-exclusion", "title": "Exclude or restrict models", "locator": "Department and team allow-lists; premium-model toggle", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can restrict eligible models by department or IdP group, but default models cannot be restricted and hiding premium pickers does not block Auto." }, { "id": "glean:glean:model-config", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/configure-llms", "title": "Configure LLMs in the Model Hub", "locator": "Default models and Auto mode policies", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure default models and department Auto policies." }, { "id": "glean:glean:restrictions", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/content-restrictions", "title": "Restrict LLM access to content", "locator": "Exclusion and inclusion rules", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can exclude connectors, containers and documents from LLM use; changes may take up to one hour." }, { "id": "glean:glean:limits", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/usage/set-usage-limits-and-alerts", "title": "Set usage limits and alerts", "locator": "Enforcement; organization, user, team and agent limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Core Suite and Enterprise Flex limits can alert or block later billable usage after the current run finishes; team defaults are not pooled budgets." }, { "id": "typingmind:typingmind:usage-limits", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/user-management/usage-limits.md", "title": "Usage limits", "locator": "Usage limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Reusable limit groups cover messages, characters and tokens by period, applicable globally or to users, groups, models, agents and plugins." }, { "id": "typingmind:typingmind:connect-knowledge-base-to-your-ai-agents", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/branding-and-customizations/connect-knowledge-base-to-your-ai-agents.md", "title": "Connect Knowledge Base to your AI Agents", "locator": "Connect Knowledge Base to your AI Agents", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Tagged knowledge is assigned to agents through Knowledge Base Access." }, { "id": "typingmind:typingmind:roles-and-permissions", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/user-management/roles-and-permissions.md", "title": "Roles and Permissions", "locator": "Roles and Permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Owners delegate granular Admin Panel permissions through custom roles; group-role assignment is described as coming soon." }, { "id": "glean:glean:analysis", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/data-analysis/about-data-analysis", "title": "Data analysis overview", "locator": "Known limitations; code interpreter security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Uploaded spreadsheets can be analyzed in per-session sandboxes; indexed files can be truncated, and abuse-flagged files may be retained up to 30 days." }, { "id": "typingmind:typingmind:how-knowledge-base-works-in-typingmind-team", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/branding-and-customizations/how-knowledge-base-works-in-typingmind-team.md", "title": "How Knowledge Base works in TypingMind Team", "locator": "Early Access; indexing; limits and refresh", "sourceDate": "2025-11-10", "retrievedAt": "2026-10-21", "finding": "The early-access KB uses RAG, about 3,000-word chunks and up to five retrieved chunks, 50MB uploads and daily source refresh." }, { "id": "typingmind:typingmind:training-files-vs-knowledge-base", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/branding-and-customizations/training-files-vs-knowledge-base.md", "title": "Training Files vs Knowledge Base", "locator": "Training Files vs Knowledge Base", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agent training-file text is injected into system context; the separate KB retrieves chunks and advertises multiple source integrations." }, { "id": "glean:glean:projects", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/knowledge/projects/how-projects-work", "title": "Organize content with Projects", "locator": "Create; sharing; access; migration", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Projects persist chats and documents, are private by default and replace Collections through a gradual rollout." }, { "id": "typingmind:typingmind:get-started-with-knowledge-base", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/branding-and-customizations/get-started-with-knowledge-base.md", "title": "Get started with Knowledge Base", "locator": "Get started with Knowledge Base", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins add documents or connected sources, tag data, bind tags to agents and optionally show clickable references." }, { "id": "typingmind:typingmind:restrict-ai-agents-access", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/branding-and-customizations/restrict-ai-agents-access.md", "title": "Restrict AI Agents access", "locator": "Restrict AI Agents access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agent access and usage can be limited for groups." }, { "id": "glean:glean:deploy", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/get-started/prepare/about-deployment", "title": "Glean deployment models", "locator": "Glean Hosted; Customer Hosted; comparison table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Both modes use single-tenant infrastructure operated by Glean; Customer Hosted runs in customer GCP or AWS accounts with Glean support access." }, { "id": "glean:glean:connectors", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors", "title": "Connectors hub", "locator": "Native connector catalog", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The official catalog lists M365, Google, Atlassian and other business-system connectors." }, { "id": "glean:glean:sharepoint", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/sharepoint/about", "title": "SharePoint overview", "locator": "Access patterns; permissions and security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SharePoint supports indexed and live retrieval; indexing uses certificate-based application permissions and admin consent." }, { "id": "glean:glean:onedrive", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/onedrive/about", "title": "OneDrive overview", "locator": "Access patterns; permissions and security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "OneDrive offers indexed and live search under the Microsoft 365 parent connector, with certificate-based application permissions." }, { "id": "glean:glean:outlook", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/outlook/about", "title": "Outlook overview", "locator": "Connector overview", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Outlook connector supports access to Outlook content through Glean." }, { "id": "glean:glean:teams-connector", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/teams/about", "title": "Teams overview", "locator": "Supported content; permissions and security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Teams indexes channels and optionally private and meeting chats, with mirrored membership checked at query time." }, { "id": "glean:glean:drive", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/gdrive/about", "title": "Google Drive overview", "locator": "Permissions; crawling and updates", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Drive content and permissions are indexed with directory delegation; documented activity and group-sync schedules are distinct." }, { "id": "glean:glean:gmail", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/gmail/about", "title": "Gmail overview", "locator": "Indexed content and scope", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Gmail has indexed search with source-specific crawl scope and controls." }, { "id": "glean:glean:gateway", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/platform/mcp/external-gateway-tools", "title": "Set up external tools with MCP Gateway", "locator": "Prerequisites; external servers; access control", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins proxy external MCP servers and custom tools with role and group controls and OAuth 2.1." }, { "id": "typingmind:typingmind:connect-with-your-notion-pages", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/branding-and-customizations/connect-with-your-notion-pages.md", "title": "Connect with Notion pages", "locator": "Connect with Notion pages", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins select Notion pages/databases for an instance, with initial sync taking a few minutes." }, { "id": "typingmind:typingmind:setup-external-connectors-for-knowledge-base", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/self-host-guides/setup-external-connectors-for-knowledge-base.md", "title": "Self-host external knowledge connectors", "locator": "Self-host external knowledge connectors", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Optional self-host KB external connectors need separate OAuth configuration and Firecrawl for web scraping." }, { "id": "typingmind:typingmind:overview", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/llm-automated-workflows/overview.md", "title": "LLM Automated Workflows overview", "locator": "LLM Automated Workflows overview", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "JavaScript, HTTP and MCP plugins can perform multi-step business actions; example flows are not evidence of a scheduler." }, { "id": "typingmind:typingmind:mcp", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/model-context-protocol-(mcp)-in-typingmind", "title": "MCP in TypingMind", "locator": "Remote and local connectors; Teams sessions; tool control", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The client connects remote HTTP or local-command MCP servers, supports OAuth and individual tool controls, and separates Teams sessions per user/chat." }, { "id": "glean:glean:r4-purview-label-redlist", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/protect/sensitive-findings/restrict-content-via-sensitivity-labels", "title": "Glean O365 sensitivity-label restrictions", "locator": "Glean Protect+; setup; label-processing FAQ", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Protect+ can exclude SharePoint/OneDrive items by Purview label priority. Glean configures the redlist after account-team enablement; initial full crawl and later recrawls govern propagation. Teams message text is excluded." }, { "id": "typingmind:typingmind:eu-data-center", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/account-management/eu-data-center.md", "title": "EU data center", "locator": "EU data center", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "EU instances use Vercel and AWS EU storage but model API calls may leave the EU." }, { "id": "glean:glean:language", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/features/glean-language-support", "title": "Glean language support", "locator": "Language support matrix; cross-language warning", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "German, French, Italian and English end-user UIs are listed; cross-language retrieval is early access and admin setup is not localized." }, { "id": "glean:glean:research", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/deep-research", "title": "Use Deep Research", "locator": "Key modes; citations; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Deep Research creates cited read-only reports from company sources and Brave web search; key modes differ." }, { "id": "glean:glean:sharing", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/chat-sharing", "title": "Share chats", "locator": "Viewer controls; uploaded files; retention note", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Viewer chat sharing describes citation redaction and states a fixed 30-day duration." }, { "id": "typingmind:typingmind:system-prompts-on-admin-panel", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/branding-and-customizations/system-prompts-on-admin-panel.md", "title": "System Prompts on Admin Panel", "locator": "System Prompts on Admin Panel", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Global system instructions, few-shot examples and post-message reminders apply across chats and agents." }, { "id": "glean:glean:memory", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/memory-personalization", "title": "Memory and personalization", "locator": "Saved and learned memories; user controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users can manage saved and learned memory in settings and chat." }, { "id": "glean:glean:memory-admin", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/memory-personalization", "title": "Configure memory settings", "locator": "Configure memory; billing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can disable learned memory but not user-controlled saved memory; pricing differs for legacy customers." }, { "id": "typingmind:typingmind:memory", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/memory.md", "title": "Memory", "locator": "Memory", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users can enable memory globally or for an agent/project and inspect saved memories." }, { "id": "glean:glean:builder", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/agent-builder", "title": "Agent Builder", "locator": "Instructions, tools and models; import and export", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents combine configured steps and models; Workflow JSON export is generally available while Auto ZIP export has limited availability." }, { "id": "glean:glean:agent-sharing", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/sharing-permissions", "title": "Sharing and permissions", "locator": "Agent sharing permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents have controlled sharing and edit access." }, { "id": "glean:glean:library", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/agent-library", "title": "Agent library", "locator": "Browse and discover agents", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users discover and run accessible agents through the internal library." }, { "id": "glean:glean:agents", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/how-agents-work", "title": "How agents work", "locator": "Auto and Workflow modes; tools; steps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents support dynamic tool use and structured steps, loops and branches." }, { "id": "glean:glean:groups", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/roles/group-based-permissions", "title": "Group-based permissions", "locator": "Supported providers; sync behavior; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean syncs Entra, Google and Okta group membership with integration-dependent timing; feature flag controls group-derived roles." }, { "id": "glean:glean:roles", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/roles/admin-roles", "title": "Administrator Roles", "locator": "Role matrix", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Setup Admin, Admin, Super Admin and specialized moderators have distinct permissions." }, { "id": "glean:glean:sunset", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/sunset", "title": "Product and feature retirements", "locator": "Embedded support integrations; Prompt Library; legacy billing dashboard", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The retirement page records November 13, 2026 end of Glean Assist embedded integrations, past Prompt Library migration and legacy billing-dashboard removal." }, { "id": "typingmind:typingmind:build-a-shared-ai-agent-collection", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/branding-and-customizations/build-a-shared-ai-agent-collection.md", "title": "Build a Shared AI Agent collection", "locator": "Build a Shared AI Agent collection", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins create an agent collection exposed in the team chat interface and control group access." }, { "id": "typingmind:typingmind:build-a-shared-prompt-library", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/branding-and-customizations/build-a-shared-prompt-library.md", "title": "Build a Shared Prompt Library", "locator": "Build a Shared Prompt Library", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can publish reusable prompts to the team interface." }, { "id": "glean:glean:oauth", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/actions/setup-actions/choose-central-or-custom-oauth", "title": "OAuth options for tools", "locator": "Central and custom OAuth", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Connector tools support Glean-managed or customer OAuth applications." }, { "id": "glean:glean:r3-microsoft-write-confirmation", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/generate-files-from-templates", "title": "Create Microsoft 365 files", "locator": "Recommended agent instructions, Human approval", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Interactive-agent builders can require write confirmation by disabling Run without user confirmation; confirmation is configurable." }, { "id": "typingmind:typingmind:restrict-plugin-access", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/branding-and-customizations/restrict-plugin-access.md", "title": "Restrict Plugin access", "locator": "Restrict Plugin access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Plugins can be made available or unavailable to specified user groups." }, { "id": "typingmind:typingmind:deep-research", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/plugins/deep-research", "title": "Deep Research plugin", "locator": "Requirements and operation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A multi-step search/read/report plugin requires customer SerpAPI and Firecrawl keys and has a two-minute execution limit." }, { "id": "typingmind:typingmind:image", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/plugins/gpt-image-2-5", "title": "GPT Image 2.5 plugin", "locator": "Image generation, editing and API key", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The plugin generates and edits images using the customer OpenAI API route." }, { "id": "glean:glean:web", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/tools/setup-tools/web-search-tools-setup", "title": "Web Search tools setup", "locator": "Providers; surface enablement; data sent", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure OpenAI, Brave or Google search tools and publish them to selected Glean interfaces." }, { "id": "glean:glean:triggers", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/triggers", "title": "Types of agent triggers", "locator": "Content and schedule triggers", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents can start from messages, forms, connected-system content changes and schedules, subject to admin access." }, { "id": "typingmind:typingmind:api-integration-overview", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/integrations/api-integration-overview.md", "title": "API integration overview", "locator": "API integration overview", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "REST chat/agent API uses API-key-associated api-users subject to user restrictions and usage limits." }, { "id": "glean:glean:office-output", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/generate-files-from-templates", "title": "Create Microsoft 365 files with agents", "locator": "Word, Excel and PowerPoint; template limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enabled tools create Office files, with limitations on arbitrary templates and output fidelity." }, { "id": "glean:glean:r4-cancellation-release", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/releases/2026-10-15-october-release", "title": "Glean October 15 release notes", "locator": "Canceled Assistant responses now stop cleanly", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-26", "finding": "Canceling or interrupting an Assistant response also stops tool calls and background tasks started by that response. This is a documented Assistant run behavior, not a tested universal stop guarantee." }, { "id": "glean:glean:mcp", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/platform/mcp/about", "title": "About Glean MCP server", "locator": "Server capabilities; authentication", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean exposes enterprise search, chat, documents and agents to external hosts through MCP." }, { "id": "glean:glean:core-price", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-core-suite-pricing", "title": "Glean Core Suite", "locator": "Seat fee; Model Hub Usage; provider rate table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Core Suite combines per-user monthly licensing with committed Model Hub consumption; the seat amount is not given." }, { "id": "glean:glean:mobile", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/features/mobile", "title": "iOS and Android", "locator": "SSO prerequisites; Intune MAM", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Mobile clients use enterprise SSO and integrate with Intune App Protection." }, { "id": "glean:glean:surfaces", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/apps/choose-where-to-use-glean", "title": "Choose where to use Glean", "locator": "Surface table; browser; desktop; extension", "sourceDate": "2026-10-19", "retrievedAt": "2026-10-21", "finding": "Glean has web, desktop, extension and embedded access points." }, { "id": "glean:glean:voice", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/real-time-voice", "title": "Use real-time voice", "locator": "Where to access; privacy; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Real-time voice works on web, desktop and mobile; raw audio streams to the configured model provider while transcripts follow chat retention." }, { "id": "typingmind:typingmind:typingmind-vs-typingmind-team", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/quickstart/typingmind-vs-typingmind-team.md", "title": "TypingMind vs TypingMind Team", "locator": "TypingMind vs TypingMind Team", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The personal app and Teams with an Admin Panel, managed users and centrally preset keys are separate offerings." }, { "id": "typingmind:typingmind:install", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/install-typingmind-app", "title": "Install TypingMind app", "locator": "PWA installation on Windows, Mac, iOS and Android", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Installation uses browser PWA technology; browser storage remains separate and this does not establish native app-store clients." }, { "id": "typingmind:typingmind:r2-personal-bulk-licence", "productId": "typingmind", "kind": "vendor-claimed", "url": "https://checkout.typingmind.com/buy", "title": "TypingMind personal licence checkout", "locator": "How many devices/users? and Team/Bulk License FAQ; self-host FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Personal licences normally cover five devices for one user; a separate shareable Bulk License is offered, without establishing a Teams Admin Panel entitlement." }, { "id": "glean:glean:teams-app", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/platform/embedded-integrations/glean-in-teams/glean-in-microsoft-teams--admin-guide", "title": "Glean in Microsoft Teams: Admin guide", "locator": "Installation prerequisites and deployment", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Microsoft Teams app requires tenant admin setup and consent." }, { "id": "typingmind:typingmind:ad-creative-generator", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/llm-automated-workflows/ad-creative-generator.md", "title": "Ad creative generator workflow", "locator": "Ad creative generator workflow", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public examples include marketing automation built with AI and plugins." }, { "id": "glean:glean:images", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/image-generation", "title": "Image Generation in Glean", "locator": "Model choice; editing; admin controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean generates and edits images using enabled image models, independently of the text model." }, { "id": "glean:glean:terms", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/terms", "title": "Glean Terms of Service v5Jun2026", "locator": "Sections 1, 2, 5, 12 and 13", "sourceDate": "2026-06-05", "retrievedAt": "2026-10-21", "finding": "The contract defines customer-cloud hosting, restricted proprietary access, order-specific fees, termination deletion and New York governing law." }, { "id": "glean:glean:ai-addendum", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/ai-addendum", "title": "Glean AI Addendum v5Jun2026", "locator": "Sections 3 and 4", "sourceDate": "2026-06-05", "retrievedAt": "2026-10-21", "finding": "No-training commitments and Glean-key zero-day retention have legal and trust-and-safety exceptions; Customer Key responsibilities remain with the customer." }, { "id": "typingmind:typingmind:terms-of-service", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/security-and-compliance/terms-of-service.md", "title": "Terms of Service", "locator": "Sections 1, 4-6, 13 and 16", "sourceDate": "2026-09-17", "retrievedAt": "2026-10-21", "finding": "Typing Technology Co Ltd contracts under Singapore law and business SIAC arbitration; Teams renews and self-host code has restricted licence rights." }, { "id": "typingmind:typingmind:tts", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/use-text-to-speech", "title": "Text to speech", "locator": "Browser, ElevenLabs and OpenAI options", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Answers can be read aloud using browser speech, ElevenLabs or OpenAI TTS." }, { "id": "typingmind:typingmind:meeting-summarizer", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/llm-automated-workflows/meeting-summarizer.md", "title": "Meeting summarizer workflow", "locator": "Meeting summarizer workflow", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The guide offers an audio-transcription and summarisation workflow, not a demonstrated meeting bot." }, { "id": "typingmind:typingmind:compare-typingmind-team-plans", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/getting-started/compare-typingmind-team-plans.md", "title": "Compare TypingMind Team plans", "locator": "Compare TypingMind Team plans", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The comparison lists monthly USD99/199/299, five users plus USD8 additional users, Growth knowledge and Professional identity/governance." }, { "id": "glean:glean:team-chat", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/team-chat", "title": "Team chat", "locator": "How permissions work; behavior and limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Beta shared Editor chats run each request as its author but expose already-generated answers to all participants." }, { "id": "glean:glean:accessibility", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/about/accessibility", "title": "Accessibility Statement", "locator": "Conformance status", "sourceDate": "2026-09-25", "retrievedAt": "2026-10-21", "finding": "Glean says a VPAT 2.5 ACR covering WCAG 2.0, 2.1 and 2.2 A/AA is available through its trust center." }, { "id": "typingmind:typingmind:translations", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/app-translation/translation-collaboration", "title": "Translation collaboration", "locator": "Multilingual app translation project", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A translation project exists, but the retrieved page does not establish completeness of German, French, Italian or Admin Panel translations." }, { "id": "glean:glean:sso", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/sso/about", "title": "About Glean SSO", "locator": "Mandatory SSO; identity providers; access controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SSO is mandatory through OIDC or SAML; identity-provider policies enforce authentication conditions." }, { "id": "typingmind:typingmind:sso", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/user-management/single-sign-on-(sso)", "title": "Single Sign-On (SSO)", "locator": "SAML configuration and multiple connections", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SAML identity-provider metadata, entity ID and reply URL are configured in Teams." }, { "id": "typingmind:typingmind:o-auth-2-0", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/user-management/o-auth-2-0.md", "title": "OAuth 2.0", "locator": "OAuth 2.0", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "OAuth/OIDC supports built-in Microsoft and Google logins and JIT seats; revoking IdP authorization alone does not remove the user." }, { "id": "typingmind:typingmind:data-processing-agreement", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/security-and-compliance/data-processing-agreement.md", "title": "Data Processing Agreement", "locator": "Clauses 7.4, 7.8-7.10 and Appendices I-IV", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The public GDPR processor form includes confidentiality, subprocessor flow-down, SCC transfers and customer-choice deletion or return." }, { "id": "typingmind:typingmind:scim", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/user-management/directory-sync-(scim-v2)", "title": "Directory Sync (SCIM v2)", "locator": "Create, update, suspend users and groups", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SCIM sync creates and suspends users, updates profiles and assigns corresponding groups from the IdP." }, { "id": "typingmind:typingmind:invite-team-members", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/user-management/invite-team-members.md", "title": "Invite team members", "locator": "Invite team members", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Teams admins invite members to the instance and manage seats." }, { "id": "glean:glean:users", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/roles/manage-users", "title": "Managing Users", "locator": "Member permissions; sign out all sessions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins assign roles and feature permissions and can revoke user sessions." }, { "id": "typingmind:typingmind:create-and-manage-user-groups", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/user-management/create-and-manage-user-groups.md", "title": "Create and manage user groups", "locator": "Create and manage user groups", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Groups control access and are usable for limits and analytics." }, { "id": "glean:glean:insights", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/insights/overview", "title": "Insights overview", "locator": "Metrics; department filters; CSV; privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Adoption metrics and per-person activity are available; small departments are grouped and CSV export is documented." }, { "id": "glean:glean:events", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/gce-logs/data-dictionary", "title": "Glean Customer Event log overview", "locator": "CHAT events; unified export stream", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Event logs include chats and responses separately from administrative logs and export as an unfiltered stream." }, { "id": "typingmind:typingmind:chatbot-analytics", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/analytics/chatbot-analytics.md", "title": "Chatbot analytics", "locator": "Chatbot analytics", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Reporting covers active users, messages, conversations, estimated tokens and characters, with model/agent/group/user breakdowns and chart downloads." }, { "id": "glean:glean:audit", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/audit-logs/admin-audit-logs", "title": "Audit Logs", "locator": "Coverage; export; default retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admin configuration logs have CSV export and 30-day default retention; ongoing delivery needs account-team configuration." }, { "id": "glean:glean:history", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/chat-history", "title": "Chat History", "locator": "Retention choices; Customer Event logs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins choose Off or 30/90/180/365-day conversation retention, independently of Customer Event logging." }, { "id": "typingmind:typingmind:view-and-export-user-chat-logs", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/analytics/view-and-export-user-chat-logs.md", "title": "View and export user chat logs", "locator": "View and export user chat logs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Opt-in Record all chats exposes user prompts and responses to authorized admins and configurable retention permanently deletes old records." }, { "id": "typingmind:typingmind:export-chat-logs", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/integrations/export-chat-logs.md", "title": "Export chat logs", "locator": "Export chat logs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Chat logging is off by default; the API exports JSON conversation content and dates, limited to the last 100 matching conversations per request." }, { "id": "glean:glean:pii", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/protect/ai-security/sensitive-content-user-prompt", "title": "Sensitive content in user prompt", "locator": "Prerequisites; regex templates; enforcement", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Configured prompt-only regex policies can flag or block credentials, PII, IBANs and government IDs; built-in patterns start disabled." }, { "id": "glean:glean:protect", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/protect/overview", "title": "About Glean Protect and Protect+", "locator": "Capability comparison; AI security add-on", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Protect+ adds recurring sensitive-content scanning and AI security guardrails to baseline Protect." }, { "id": "glean:glean:subprocessors", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/subprocessors", "title": "Glean Subprocessors", "locator": "Provider table; affiliate remote support", "sourceDate": "2026-07-28", "retrievedAt": "2026-10-21", "finding": "The list names US providers and an Indian affiliate for remote support, security and debugging." }, { "id": "glean:glean:org-instructions", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/custom-instructions", "title": "Configure custom instructions", "locator": "Five custom instructions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can configure up to five enterprise instructions for Assistant." }, { "id": "glean:glean:regions", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/get-started/prepare/self-hosted-deployment/gcp/supported-gcp-regions", "title": "Supported GCP regions", "locator": "Preferred regions; EMEA", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The GCP region list includes Netherlands, Belgium, Frankfurt and other regions, subject to required services." }, { "id": "glean:glean:sla", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/sla", "title": "Glean Customer Support SLA v6Mar2026", "locator": "Sections 2, 4, 7 and 8", "sourceDate": "2026-03-06", "retrievedAt": "2026-10-21", "finding": "Standard and paid Premium support differ; only Premium includes 99.9% monthly uptime and 10% or 20% service credits." }, { "id": "typingmind:typingmind:selfhost", "productId": "typingmind", "kind": "documented", "url": "https://custom.typingmind.com/self-host", "title": "TypingMind Teams Self Host", "locator": "Technical requirements, licensing, network, updates and pricing FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Commercial self-host requires an annual quote, includes five users, uses compiled/minified code, checks licence/updates externally and can use customer model endpoints." }, { "id": "typingmind:typingmind:privacy-policy", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/security-and-compliance/privacy-policy.md", "title": "Privacy policy", "locator": "Storage scope, API keys and section on account deletion", "sourceDate": "2026-09-19", "retrievedAt": "2026-10-21", "finding": "The policy distinguishes personal local storage from Teams multitenant server storage, and lists inactive unpaid account deletion." }, { "id": "typingmind:typingmind:data-usage-and-model-training-policy", "productId": "typingmind", "kind": "vendor-claimed", "url": "https://docs.typingmind.com/security-and-compliance/data-usage-and-model-training-policy.md", "title": "Data Usage and Model Training Policy", "locator": "TypingMind role and provider API comparison", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor says it does not train on conversations; customers contract directly with model providers and their retention/training terms vary." }, { "id": "glean:glean:dpa", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/dpa", "title": "Glean Data Processing Addendum v6Mar2026", "locator": "Sections 1, 7, 9 and 10; SCC annexes", "sourceDate": "2026-03-06", "retrievedAt": "2026-10-21", "finding": "The DPA covers applicable Swiss and EU law, termination erasure, SCCs and 30-day subprocessor notice." }, { "id": "glean:glean:r3-legal-index", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal", "title": "Glean legal", "locator": "Glean Customer Agreements and Policies", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The index links both Business Associate Agreement forms, the Technical Services Addendum and named Outcomes Packages; inclusion and pricing depend on the applicable contract." }, { "id": "glean:glean:security-page", "productId": "glean", "kind": "vendor-claimed", "url": "https://www.glean.com/platform/security", "title": "Glean Protect security page", "locator": "Enterprise security and compliance badges", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean claims SOC 2 Type II, ISO 27001 and ISO 42001; no issuer-scoped certificate was retrieved." }, { "id": "typingmind:typingmind:r4-soc2-selfhost-claim", "productId": "typingmind", "kind": "vendor-claimed", "url": "https://custom.typingmind.com/self-host", "title": "TypingMind Teams self-host", "locator": "Maximum security, SOC 2 Type II badge; updates and licence checks", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The self-host marketing page claims SOC 2 Type II; no auditor, reporting period, covered legal entity or report was retrieved. This is a vendor claim rather than verified attestation." }, { "id": "glean:glean:r4-aws-cmk-faq", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/security/cloud-prem/aws/faq", "title": "Glean customer-hosted AWS FAQ", "locator": "Are customer managed keys supported?", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Customer-managed CMKs are supported for AWS, although the FAQ recommends default AWS-managed KMS keys and documents SCP-based emergency controls." }, { "id": "glean:glean:r4-aws-key-control", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/security/cloud-prem/aws/account-access-and-deployment-model", "title": "Glean AWS account access and deployment model", "locator": "Customer controls", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The customer-hosted AWS deployment guide says customers own and control KMS customer-managed keys used for data at rest. This does not establish key control for Glean Hosted or GCP." }, { "id": "typingmind:typingmind:r2-teams-server-route", "productId": "typingmind", "kind": "vendor-claimed", "url": "https://custom.typingmind.com/pricing", "title": "TypingMind Teams pricing FAQ", "locator": "Do my users see my OpenAI API key?", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Teams-specific FAQ says users do not see the key and OpenAI requests are sent from the Teams server." }, { "id": "glean:glean:dpa-confidentiality", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/dpa", "title": "Glean DPA", "locator": "Section4 authorized personnel confidentiality; section9 subprocessor written agreement and necessary access", "sourceDate": "2026-03-06", "retrievedAt": "2026-10-21", "finding": "General DPA confidentiality binds authorized personnel and no-less-protective subprocessor agreements; no specific §203/Art321 undertaking was retrieved." }, { "id": "typingmind:typingmind:dpa-confidentiality", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/security-and-compliance/data-processing-agreement.md", "title": "TypingMind DPA confidentiality", "locator": "7.4(c),7.8(d)-(e); AppendixII andIII", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Staff have need-to-know confidentiality duties and subprocessor contracts carry substantially the same data-protection obligations; a specific professional-secrecy agreement is not established." }, { "id": "glean:glean:flex-price", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-enterprise-flex-pricing", "title": "Glean Enterprise Flex", "locator": "Enterprise Flex seats; FlexCredits; rate card", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Flex pools credits and separately meters advanced features and premium models; learned-memory billing starts November 7, 2026 for the stated scope." }, { "id": "glean:glean:fx-ecb", "productId": "glean", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro reference rates", "locator": "Cube time=2026-10-20, USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "The 2026-10-20 reference is EUR 1 = USD 1.1215 = CHF 0.9237." }, { "id": "glean:glean:r2-customer-default-example", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/change-default-model", "title": "Change your default model on Customer Key", "locator": "Opening note and prerequisites", "sourceDate": "2026-10-19", "retrievedAt": "2026-10-21", "finding": "Customer Key admins choose defaults; GPT5.6 Luna is expressly an example, not a fixed or recommended routine model." }, { "id": "glean:glean:r2-direct-provider-proxy", "productId": "glean", "kind": "documented", "url": "https://developers.openai.com/api/docs/pricing", "title": "OpenAI direct API pricing", "locator": "Standard short-context gpt-6-luna", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The shared direct-provider comparison uses USD0.10 input andUSD0.50 output per1M tokens; vendor usage is not replaced by this proxy." }, { "id": "glean:glean:r2-proxy-lowest-effort", "productId": "glean", "kind": "documented", "url": "https://developers.openai.com/api/docs/models/gpt-6-luna", "title": "GPT6 Luna model documentation", "locator": "Reasoning effort", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lowest effort none is used only for the direct-provider comparison assumption." }, { "id": "typingmind:typingmind:openai-price", "productId": "typingmind", "kind": "documented", "url": "https://developers.openai.com/api/docs/pricing", "title": "OpenAI API pricing", "locator": "Standard short-context gpt-6-luna row", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "gpt-6-luna Standard input is USD0.10 and output USD0.50 per million tokens, excluding cache and optional regional uplifts." }, { "id": "typingmind:typingmind:openai-model", "productId": "typingmind", "kind": "documented", "url": "https://developers.openai.com/api/docs/models/gpt-6-luna", "title": "GPT-6 Luna model documentation", "locator": "Reasoning effort and API support", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Reasoning effort none is the lowest option; the shared cost proxy does not use reasoning tokens." }, { "id": "typingmind:typingmind:fx", "productId": "typingmind", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB reference exchange rates", "locator": "Cube time=2026-10-20", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "EUR1 equals USD1.1215 and CHF0.9237." }, { "id": "typingmind:typingmind:manage-your-subscription", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/account-management/manage-your-subscription.md", "title": "Manage your subscription", "locator": "Manage your subscription", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Cloud customers manage the recurring subscription through billing settings." }, { "id": "typingmind:typingmind:end-user-license-agreement", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/security-and-compliance/end-user-license-agreement.md", "title": "End User License Agreement", "locator": "End User License Agreement", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The software is commercially licensed with restrictions on redistribution and modification." }, { "id": "typingmind:typingmind:custom-branding", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/typingmind-team/branding-and-customizations/custom-branding.md", "title": "Custom branding", "locator": "Custom branding", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Teams supports instance logo, theme and branded presentation within its commercial licence." }, { "id": "typingmind:typingmind:export-import-data", "productId": "typingmind", "kind": "documented", "url": "https://docs.typingmind.com/cloud-sync-and-backup/export-import-data.md", "title": "Export and import data", "locator": "Export and import data", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "User app settings export/import chats, prompts, plugins, folders, agents and model settings as JSON." }, { "id": "typingmind:typingmind:status", "productId": "typingmind", "kind": "documented", "url": "https://status.typingmind.ai", "title": "TypingMind status", "locator": "Public status shell", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The status site loaded a status shell but reported an error fetching data; incident history and measured uptime were not retrieved." } ] }