Agent-readable comparison

ChatGPT Business / Enterprise vs Microsoft Copilot

Name: ChatGPT Business / Enterprise vs Microsoft Copilot: agent-readable comparison
Creator: onAI

Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI.

ChatGPT Business / Enterprise lifecycle: sunset. The current custom-GPT FAQ says the transition affects all ChatGPT plans and schedules retirement for December 11, 2026, subject to account/workspace-specific notices. Qualified Enterprise deferrals may extend to February 11, 2027. Enterprise creation/publishing restrictions are separate from retirement. Scope: Custom GPTs on Business and Enterprise within this profile, according to each workspace notice. The FAQ also covers other plans. This is not a shutdown of ChatGPT, Work, plugins or the workspace service. Continuation: Migration to plugins. Under the planned workflow, GPT instructions become a skill, knowledge files become reference files, and connected apps are added; model choice, custom actions and sharing settings do not automatically transfer. Follow the affected workspace notice and test the replacement.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-gpt-migration-r2-20261026, chatgpt:oa-enterprise-notes-20261026.

This comparison has 49 criteria with sourced findings for both products, including 49 that a second agent cross-checked for both. 49 criteria have a sourced finding for at least one product. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. No winner is declared. A missing sourced finding is not evidence that a capability is absent.

ChatGPT Business / Enterprise source checks: 2026-10-21 to 2026-10-26. Website: https://chatgpt.com/business
Microsoft Copilot source checks: 2026-10-21 to 2026-10-26. Website: https://www.microsoft.com/en-us/microsoft-365-copilot
Generated 2026-10-27; next source check due 2026-12-20.

Same facts as Markdown and JSON. Methodology.

Models

MOD-01 Model catalogue and providers

Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business and Enterprise Chat use GPT6/Sol and Pro/Astra names; Work exposes a separate picker and model set.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business Standard/Premium Chat and Work; Enterprise/Edu model access only as specified in their dedicated model guide; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Reconciliation: Work overview uses a broad not-in-regular-Chat sentence for its picker labels; dedicated Business/Enterprise Chat guides explicitly explain Sol powering the GPT6 Chat alias. GPT6.1Sol and Luna are not selectable in regular Chat.
No tenant picker, per-model modality matrix or routing trace was observed.

providers Which model providers are available? [supported]: These plan-specific Chat and Work catalogues use OpenAI models; connected apps are not additional chat-model providers. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.
current_models Which current models are selectable on this plan? [partial]: Business and eligible Enterprise Chat: GPT6 at Instant–ExtraHigh is powered by GPT6 Sol; GPT6 Pro uses Astra. Business Work lists GPT6 Sol/6.1Sol/Luna, with other options only when enabled. Enterprise/Edu Work access also depends on rollout and roles. These are experience-specific names, not one universal picker. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.
user_choice Can users pick the model per chat? [supported]: Business and Enterprise dedicated guides describe their Chat picker/effort choices; Work has a separate model/effort selector. Available options depend on seat/workspace/rollout. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2, chatgpt:oa-work-r2.
auto_routing Does the product route between models automatically, and is the chosen model shown? [partial]: Business can add reasoning while Instant is selected and exposes Higher intelligence in Settings>General. Enterprise/Edu document workspace automatic-routing controls. Exact per-request routed identity was not observed. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.
multimodal_input Which models accept images, audio or files? [partial]: Paid workspaces accept supported image/file/audio inputs; per-model modality mapping was not completely verified. Sources: chatgpt:oa-files.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2, chatgpt:oa-work-r2, chatgpt:oa-files.

Microsoft Copilot

Agent cross-checked Support: partial

Commercial PowerPoint editing offers Auto, ChatGPT and Claude; this is not a catalogue for every Copilot chat or agent.

Availability: generally-available · Delivery: native
Scope: surfaces=Copilot in Microsoft 365 apps and Teams; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Commercial Microsoft Copilot subscription: PowerPoint editing mode only; add_ons=Eligible Microsoft 365/PowerPoint subscription, Commercial Microsoft Copilot subscription, Anthropic subprocessor enabled by the enterprise administrator for Claude; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified.

Limitations

Scope is commercial PowerPoint editing, with regional/subscription availability limits; no tenant picker or multimodal fixture was observed.
Cowork and Studio roadmap launches are separate experiences and are excluded from this current-model finding.

providers Which model providers are available? [supported]: PowerPoint editing names OpenAI ChatGPT and Anthropic Claude; the enterprise administrator must enable Anthropic before Claude appears. Sources: microsoft-copilot:ms-ppt-model-r2.
current_models Which current models are selectable on this plan? [partial]: This PowerPoint selector names ChatGPT and Claude, without versioned build IDs. GPT-6 Astra/Fable roadmap entries for Cowork/Studio do not establish PowerPoint or standalone Chat availability. Sources: microsoft-copilot:ms-ppt-model-r2.
user_choice Can users pick the model per chat? [supported]: In PowerPoint editing mode, the user chooses Auto, ChatGPT or Claude; the choice resets to Auto after the session. Sources: microsoft-copilot:ms-ppt-model-r2.
auto_routing Does the product route between models automatically, and is the chosen model shown? [partial]: PowerPoint Auto chooses a model; exact routed version and routing rationale are not established by this guide. Sources: microsoft-copilot:ms-ppt-model-r2.
multimodal_input Which models accept images, audio or files? [unknown]: Per-model image/audio/file modalities and a separate plan-specific standalone Chat picker remain unverified after reviewing PowerPoint selection and commercial model documentation.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-ppt-model-r2.

MOD-02 Model freshness

Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Dated release notes exist; a three-release provider/product lag series remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

No three-release provider/product lag series or general guaranteed model-removal notice period was established.
Retained explicit model selection is documented separately for Business and Enterprise; no permanent pinned-service promise.

release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.
changelog Is there a dated public model changelog? [supported]: Business and Enterprise/Edu have dated release notes. Sources: chatgpt:oa-business-notes, chatgpt:oa-enterprise-notes.
deprecation_notice How much notice is given before a model is removed? [unknown]: No universal model-removal notice or three current model retirement examples were established from the checked release notes. Planned custom-GPT retirement is recorded separately in roadmapReview.
version_pinning Can an admin keep an older model version? [partial]: Both current Business and Enterprise model guides say an explicit GPT5.6Sol selection remains during the GPT6 rollout. This is preserved selection, not indefinite administrator version pinning. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-notes, chatgpt:oa-enterprise-notes, chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.

Microsoft Copilot

Agent cross-checked Support: partial

Dated release information exists; a comparable three-release lag series remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified.

Limitations

Unverified parts: release_lag_days, deprecation_notice, version_pinning.

release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? Unverified after checking Microsoft release notes and AI at Work Roadmap; exact provider GA dates were not paired with three product release dates per provider.
changelog Is there a dated public model changelog? [supported]: Microsoft publishes dated product release notes and roadmap launches. Sources: microsoft-copilot:ms-release, microsoft-copilot:ms-roadmap.
deprecation_notice How much notice is given before a model is removed? [unknown]: How much notice is given before a model is removed? Unverified after checking Microsoft release notes and AI at Work Roadmap; exact provider GA dates were not paired with three product release dates per provider.
version_pinning Can an admin keep an older model version? [unknown]: Can an admin keep an older model version? Unverified after checking Microsoft release notes and AI at Work Roadmap; exact provider GA dates were not paired with three product release dates per provider.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-release, microsoft-copilot:ms-roadmap.

MOD-03 Bring-your-own keys and provider contracts

Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.

ChatGPT Business / Enterprise

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Microsoft Copilot

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

MOD-04 Local and self-hosted models

Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.

ChatGPT Business / Enterprise

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Microsoft Copilot

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

MOD-05 Model control and usage limits

Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise model and default controls are documented; Business allowances depend on seat type.

Limitations

No two-group model or data-bound-model test was run. Virtually unlimited Enterprise messages do not imply zero-dollar usage under token-billed contracts.

model_allowlist_by_group Can admins limit models per group? [supported]: Enterprise/Edu model access uses workspace settings and RBAC; groups can receive roles. Sources: chatgpt:oa-models, chatgpt:oa-admin-quickstart.
data_bound_models Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.
default_model Can admins set the default model? [supported]: Enterprise admins choose separate Chat and Work starting models/effort; defaults do not grant access. Sources: chatgpt:oa-admin-settings.
user_limits What per-user message or token limits apply, and are they published? [partial]: Business Premium includes five times Standard usage and no five-hour cap; exact prompt count depends on task/model. Sources: chatgpt:oa-business.
limit_behaviour What happens when a limit is reached? [partial]: Eligible work can draw workspace credits after included allowance; insufficient credits can stop credit-backed features. Sources: chatgpt:oa-credit-controls.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-models, chatgpt:oa-admin-quickstart, chatgpt:oa-admin-settings, chatgpt:oa-business, chatgpt:oa-credit-controls.

Microsoft Copilot

Agent cross-checked Support: partial

Provider-level access and mode selection are documented; detailed quota and group tests remain open.

Limitations

No two-group model restriction test was performed.

model_allowlist_by_group Can admins limit models per group? [partial]: Admins select No users, All users or specific users/groups for Anthropic; this is provider-level rather than arbitrary per-model policy. Sources: microsoft-copilot:ms-anthropic.
data_bound_models Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unverified after checking Microsoft Copilot privacy, commercial pricing, connector documentation, Agent Builder, and dated release notes on 2026-10-21; no licensed test tenant.
default_model Can admins set the default model? [unknown]: Can admins set the default model? Unverified after checking Microsoft Copilot privacy, commercial pricing, connector documentation, Agent Builder, and dated release notes on 2026-10-21; no licensed test tenant.
user_limits What per-user message or token limits apply, and are they published? [partial]: Chat provides standard access while paid Copilot has priority; numerical chat/token entitlements are not established here. Sources: microsoft-copilot:ms-price-us.
limit_behaviour What happens when a limit is reached? [unknown]: What happens when a limit is reached? Unverified after checking Microsoft Copilot privacy, commercial pricing, connector documentation, Agent Builder, and dated release notes on 2026-10-21; no licensed test tenant.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-anthropic, microsoft-copilot:ms-price-us.

Company knowledge

KNOW-01 Files in chat

Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Formats and upload limits are documented; shared-fixture fidelity is untested.

Limitations

Unverified parts: full_vs_chunked.
Read each atomic answer for its plan, access and feature limits.

formats Which formats are accepted? [supported]: DOCX/PDF/TXT, XLS/XLSX/CSV/TSV, PPTX and supported image/audio uploads. Sources: chatgpt:oa-files.
limits What size and count limits apply per file and chat? [supported]: Documents 512 MB/2M tokens; spreadsheets about 50 MB; images 20 MB; up to 80 uploads/3 hours, subject to peak reductions. Sources: chatgpt:oa-files.
ocr Are scanned PDFs read? [partial]: Enterprise PDF visual retrieval can process embedded visual content; other plans use text-based retrieval. A scanned-contract OCR test was not run. Sources: chatgpt:oa-files.
spreadsheets Are Excel tables read with structure intact? [partial]: Python analysis accepts structured sheets; formula/structure fidelity was not tested. Sources: chatgpt:oa-analysis.
full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unverified after checking upload and analysis documentation; full/chunk selection and the long-PDF/scanned-contract/formula/PPT fixture were not observed.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-files, chatgpt:oa-analysis.

Microsoft Copilot

Agent cross-checked Support: partial

Documented upload formats and limits are available; fixture fidelity remains untested.

Limitations

Unverified parts: ocr, spreadsheets, full_vs_chunked.

formats Which formats are accepted? [supported]: PDF, DOCX, XLSX, PPTX; PNG/JPEG/PJP/JFIF; TXT/TEXT/JSON/CSV/MD. Sources: microsoft-copilot:ms-upload.
limits What size and count limits apply per file and chat? [supported]: Up to 20 files per conversation and 50 MB per file in the cited all-experiences support article. Sources: microsoft-copilot:ms-upload.
ocr Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unverified after checking File upload in Microsoft Copilot; the long PDF, scanned contract, formula workbook and presentation fixtures were not run.
spreadsheets Are Excel tables read with structure intact? [unknown]: Are Excel tables read with structure intact? Unverified after checking File upload in Microsoft Copilot; the long PDF, scanned contract, formula workbook and presentation fixtures were not run.
full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unverified after checking File upload in Microsoft Copilot; the long PDF, scanned contract, formula workbook and presentation fixtures were not run.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-upload.

KNOW-02 Knowledge bases and shared collections

Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Projects and GPT knowledge persist curated content with sharing and file limits.

Limitations

Custom GPT retirement is planned for affected Enterprise workspaces; the dates are in the roadmap review.

persistent_collections Can users keep document collections across chats? [supported]: Projects retain chats, files and instructions across related work. Sources: chatgpt:oa-projects.
sharing_scope Can collections be shared with users, groups or the whole organisation? [partial]: Shared projects expose project contents to admitted members and support group invitations where permitted; full entitlement matrix was not tested. Sources: chatgpt:oa-projects.
size_limits What are the collection limits? [supported]: Business/Enterprise/Edu projects allow 40 files; a GPT can have up to 20 knowledge files. Sources: chatgpt:oa-files.
assistant_binding Can collections be bound to an assistant? [supported]: GPTs can bind knowledge files; project chats can use GPTs under documented constraints. Sources: chatgpt:oa-files, chatgpt:oa-projects.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-projects, chatgpt:oa-files.

Microsoft Copilot

Agent cross-checked Support: partial

Notebooks persist references and instructions, with plan-dependent reference limits.

Limitations

Read each atomic answer for its plan, access and feature limits.

persistent_collections Can users keep document collections across chats? [supported]: Copilot Notebooks retain selected reference collections. Sources: microsoft-copilot:ms-notebooks.
sharing_scope Can collections be shared with users, groups or the whole organisation? [partial]: Notebooks can be shared for collaborative editing; full user/group/organization sharing matrix was not verified. Sources: microsoft-copilot:ms-notebook-instructions.
size_limits What are the collection limits? [supported]: Chat notebook grounding uses up to 50 references; paid grounding uses up to 300, with broader supported entities. Sources: microsoft-copilot:ms-notebooks.
assistant_binding Can collections be bound to an assistant? [partial]: Agent Builder can bind SharePoint and connector knowledge; independent notebook-to-agent binding was not verified. Sources: microsoft-copilot:ms-builder.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-notebooks, microsoft-copilot:ms-notebook-instructions, microsoft-copilot:ms-builder.

KNOW-03 Enterprise connectors

Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Live apps and custom MCP connect business data; individual app entitlement and permission scope matter.

Limitations

Microsoft Entra consent and ChatGPT app/action enablement are distinct. No connector list is treated as a passed retrieval test.

microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: SharePoint covers supported SharePoint/OneDrive work content. Current Enterprise notes describe Teams and Outlook live-app controls. Sources: chatgpt:oa-sharepoint, chatgpt:oa-enterprise-notes.
google_workspace Which Google sources are connected? [partial]: Current app/release documentation includes Google Drive and Gmail event connections; permissions and region depend on the app. Sources: chatgpt:oa-apps, chatgpt:oa-team-tasks.
atlassian Confluence and Jira? [partial]: Business release notes list the Atlassian Rovo MCP connection for Jira, Confluence and Compass; current per-region rollout was not trialled. Sources: chatgpt:oa-business-notes.
other_systems Which other business systems? [partial]: Slack is documented; Business app templates include GitHub Enterprise, Snowflake and Databricks. Box, Salesforce and ServiceNow details remain unverified. Sources: chatgpt:oa-business-notes.
on_prem_sources Can on-prem file shares or databases be connected? [partial]: Custom remote MCP can reach private systems through a secure tunnel; named file-share/database coverage and deployment entitlement were not tested. Sources: chatgpt:oa-mcp.
connector_provider Who builds and maintains each connector? [partial]: OpenAI-built, partner and customer MCP apps coexist; the responsible publisher must be checked per app. Sources: chatgpt:oa-mcp.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-sharepoint, chatgpt:oa-enterprise-notes, chatgpt:oa-apps, chatgpt:oa-team-tasks, chatgpt:oa-business-notes, chatgpt:oa-mcp.

Microsoft Copilot

Agent cross-checked Support: partial

Paid Copilot grounding supports synced and federated external sources; metered Copilot Chat agents have a narrower route.

Availability: generally-available · Delivery: native
Scope: surfaces=Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot add-on (Microsoft 365 Copilot in licensing docs), or Microsoft 365 E7; commercial tenant. Synced-data metered Chat agents are a separately identified route, not paid-work-chat parity.; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified.

Limitations

This is not a blanket connector entitlement for included Copilot Chat. The licence matrix permits Studio/pay-as-you-go synced data in agents only and excludes federation.
External-service subscriptions/permissions and connector-specific regional rollout remain prerequisites.

microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: Paid Copilot grounds on Microsoft Graph work content. Without that add-on, shared SharePoint/synced-connector data requires an eligible metered agent; ordinary Copilot Chat is not assigned equivalent grounding. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-connector-license-r2.
google_workspace Which Google sources are connected? [partial]: Google Drive is a synced connector for licensed Copilot grounding; the federated list includes Gmail for paid eligible users. Each source requires its own authorization. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2.
atlassian Confluence and Jira? [partial]: Confluence/Jira synced data can ground paid Copilot; their personal self-serve variants are limited preview. Metered agents can use synced data only, not the federated route. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-personal-sync-r2, microsoft-copilot:ms-connector-license-r2.
other_systems Which other business systems? [partial]: Synced examples include Box, Salesforce, ServiceNow, Dynamics365, Workday, Zendesk and SAP; this is the paid-grounding route, with source credentials and individual setup requirements. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2.
on_prem_sources Can on-prem file shares or databases be connected? [supported]: File-share/SQL/Oracle sources can be indexed by a synced connector/connector agent for paid grounding or separately metered synced-data agents; this does not run Copilot on premises. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2.
connector_provider Who builds and maintains each connector? [supported]: Microsoft/partner/custom synced connectors coexist. Federation can use Microsoft-published or approved partners, and custom MCP has its own admin setup. All federated querying requires the paid add-on/E7. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-custom-mcp-r2, microsoft-copilot:ms-connector-license-r2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-connector-license-r2, microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-personal-sync-r2, microsoft-copilot:ms-custom-mcp-r2.

KNOW-04 Permission-aware retrieval

Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Connected sources inherit user permissions; plan entitlement for additional SharePoint site/label controls remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business/Enterprise/Edu Company Knowledge source permissions and app enablement; SharePoint policy controls require separate workspace enablement with plan eligibility unverified; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Positive plan-scoped findings cover source-account permissions and app availability controls. Optional SharePoint policies are recorded as conditional documentation and an explicit entitlement gap.
No two-user restricted-document, label-exclusion or revocation-latency test.

source_permissions_respected Are source permissions enforced per user? [supported]: Company Knowledge is documented for Business/Enterprise/Edu and retrieves only content the connected source account permits. Sources: chatgpt:oa-company-r2.
enforcement_point Does the source system, a mirrored index or nothing enforce them? [partial]: Live SharePoint checks authorized Microsoft-account access and requires delegated Sites.Read.All/Files.Read.All; setup availability remains workspace-dependent. Sources: chatgpt:oa-sharepoint-r2.
revocation_delay How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? Unverified after checking live SharePoint and Company Knowledge docs; no two-user/revocation fixture.
admin_scope_controls Can admins exclude sites, folders or labels? [partial]: Owners/admins manage allowed apps/sources; Enterprise/Edu add RBAC/group controls. A separate enabled-workspace guide describes SharePoint site policies, but its complete plan matrix was not verified. Sources: chatgpt:oa-company-r2, chatgpt:oa-sharepoint-policy-r2.
sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: The SharePoint policy guide describes label-GUID exclusions only after workspace enablement and does not name a complete plan matrix. Availability for Business or a particular Enterprise configuration remains unverified; no fixture was run.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-company-r2, chatgpt:oa-sharepoint-r2, chatgpt:oa-sharepoint-policy-r2.

Microsoft Copilot

Agent cross-checked Support: partial

Microsoft documents source-permission controls; the required restricted-document test was not run.

Limitations

All positive permission findings use the paid work-grounding route, not included Copilot Chat. Purview/SAM require their applicable entitlements.
No two-user restricted-document or revocation test; connector disable propagation is not proof of source-ACL revocation timing.

source_permissions_respected Are source permissions enforced per user? [supported]: In licensed Copilot work grounding, Graph data is limited to the requesting user's access; this was not tested. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-connector-license-r2.
enforcement_point Does the source system, a mirrored index or nothing enforce them? [supported]: Paid synced grounding filters item ACLs in Graph; paid federated access executes with the authenticated source-user identity. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2.
revocation_delay How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? Unverified after checking Copilot privacy, connector architecture and Purview DLP; no two-user or permission-revocation fixture.
admin_scope_controls Can admins exclude sites, folders or labels? [supported]: Licensed Copilot deployment guidance documents restricted SharePoint search/SAM; federated access also intersects tenant User access and connector staging. Sources: microsoft-copilot:ms-setup, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2.
sensitivity_labels Are Microsoft Purview or similar labels respected? [supported]: Purview can exclude labelled content from processing through configured DLP rules. Sources: microsoft-copilot:ms-dlp.

KNOW-05 Freshness and sync model

Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise administrator-managed sync retired October16; supported real-time apps are the replacement route.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Enterprise workspaces affected by the October16 administrator-managed sync retirement; no inferred Business retirement schedule; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

The earlier indexing conflict was stale context: the rechecked Company Knowledge/residency articles now describe current app-based access. Historical configurations are outside this current Enterprise finding.
Per-app synchronization, deletion timing and index geography remain unknown. No Business-wide retirement is inferred from Enterprise notes.

live_or_indexed Is content searched live or copied into an index? [partial]: The Enterprise October16 notice retires administrator-managed sync and directs use of real-time GoogleDrive/SharePoint/Teams. Current Company Knowledge uses eligible apps; current residency guidance no longer specifies the older admin-indexing route. This does not prove every third-party app is index-free. Sources: chatgpt:oa-enterprise-notes-r2, chatgpt:oa-company-r2, chatgpt:oa-residency-r2.
sync_interval How often does an index refresh? [unknown]: How often does an index refresh? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.
deletion_propagation How quickly does a deleted document disappear? [unknown]: How quickly does a deleted document disappear? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.
index_location Where is indexed content stored? [unknown]: Where is indexed content stored? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-notes-r2, chatgpt:oa-company-r2, chatgpt:oa-residency-r2.

Microsoft Copilot

Agent cross-checked Support: partial

Both copied Graph indexes and live MCP federation are documented.

Limitations

Copilot Chat without the add-on is not included as a general indexed/federated grounding entitlement.
No edit/delete propagation fixture; self-serve Confluence/Jira remains limited preview.

live_or_indexed Is content searched live or copied into an index? [supported]: Licensed Copilot can ground on synced Graph copies or query federated sources live without a separate external-content index. The licence matrix allows metered Chat agents to use synced data only. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2.
sync_interval How often does an index refresh? [partial]: For the limited-preview personal Confluence/Jira synced route, docs describe roughly15-minute incremental and seven-day full crawls; this is not a general federated or connector SLA. Sources: microsoft-copilot:ms-personal-sync-r2, microsoft-copilot:ms-connector-license-r2.
deletion_propagation How quickly does a deleted document disappear? [unknown]: How quickly does a deleted document disappear? Unverified after checking connector overview and personal-sync documentation; no edit/delete propagation fixture.
index_location Where is indexed content stored? [partial]: Paid synced grounding uses the Microsoft365 tenant Graph cloud index; federation does not copy that external content into an index. A country-level index map remains unverified. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2, microsoft-copilot:ms-personal-sync-r2.

KNOW-06 Grounding and retrieval quality

Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Source links are documented; shared-corpus grounding accuracy remains unknown.

Limitations

No answer accuracy, citation accuracy or refusal rate was measured.

citations Are answers linked to specific sources? [partial]: Company Knowledge and SharePoint answers can include source links; presence is not guaranteed for every answer. Sources: chatgpt:oa-company, chatgpt:oa-sharepoint.
citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.
cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.
no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.
observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-company, chatgpt:oa-sharepoint.

Microsoft Copilot

Agent cross-checked Support: partial

Source links are documented; retrieval quality and cross-language accuracy remain unmeasured.

Availability: generally-available · Delivery: native
Scope: surfaces=Microsoft Copilot paid work chat; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot/E7 connector-grounded responses only; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified.

Limitations

Documented citations apply to the licensed connector-grounding route; no equivalent included-Chat entitlement or measured citation accuracy is claimed.
No DE/FR/EN grounding, cross-language, unanswerable-question or restricted-document fixture was run.

citations Are answers linked to specific sources? [supported]: For licensed Copilot connector-grounded responses, Microsoft documents source citations and links to referenced external items. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2.
citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed.
cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed.
no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed.
observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2.

KNOW-07 Memory and personal context

Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.

ChatGPT Business / Enterprise

Agent cross-checked Support: supported

Personal memory and project context have user and Enterprise role controls.

custom_instructions Can users set persistent instructions? [supported]: Custom instructions give persistent user guidance, separate from inferred memory. Sources: chatgpt:oa-memory.
cross_chat_memory Does the product remember facts across chats? [supported]: Enabled memory can use remembered facts and prior-chat context; availability varies. Sources: chatgpt:oa-memory.
user_memory_controls Can users view, edit and delete memories? [supported]: Users can inspect, correct or delete remembered information; source chats/files may need separate deletion. Sources: chatgpt:oa-memory.
admin_memory_controls Can admins turn memory off? [supported]: Enterprise admins can manage supported shared/improved-memory permissions by role. Sources: chatgpt:oa-admin-settings.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-memory, chatgpt:oa-admin-settings.

Microsoft Copilot

Agent cross-checked Support: partial

Saved memory, history-based personalization and instructions have user controls.

Limitations

Unverified parts: admin_memory_controls.
Read each atomic answer for its plan, access and feature limits.

custom_instructions Can users set persistent instructions? [supported]: Users set personal instructions; notebooks have their own instructions. Sources: microsoft-copilot:ms-memory, microsoft-copilot:ms-notebook-instructions.
cross_chat_memory Does the product remember facts across chats? [supported]: Enabled memory stores preferences and can use prior-chat inferences; work insights depend on plan. Sources: microsoft-copilot:ms-memory.
user_memory_controls Can users view, edit and delete memories? [partial]: Users can inspect what Copilot knows, ask it to forget details and use temporary chat. Complete saved-memory editing behavior was not tested. Sources: microsoft-copilot:ms-memory.
admin_memory_controls Can admins turn memory off? [unknown]: Can admins turn memory off? Unverified after checking personalization documentation and Copilot management; organization-wide memory policy behavior not independently established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-memory, microsoft-copilot:ms-notebook-instructions.

Assistants and agents

AGT-01 Custom assistants

Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

GPTs, plugins and Workspace Agents offer reusable behavior; current notices plan custom-GPT retirement across plans.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps, ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Current hosted commercial documentation checked 2026-10-26; plan=Business and Enterprise reusable workspace GPT/project/plugin behavior, subject to access controls; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

create_assistants: Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration.
creator_permissions: Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed.
sharing_scope: Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency.
catalogue: The plugin directory and workspace GPT/agent discovery are documented.
prompt_library: The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over.

create_assistants Can users create assistants with instructions, knowledge and tools? [partial]: Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration. Sources: chatgpt:oa-business-20261026, chatgpt:oa-files-20261026, chatgpt:oa-business-notes-20261026.
creator_permissions Can admins limit who creates them? [partial]: Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed. Sources: chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026, chatgpt:oa-admin-settings-20261026.
sharing_scope Can assistants be shared with users, groups or everyone? [partial]: Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency. Sources: chatgpt:oa-projects, chatgpt:oa-residency-r2-20261026.
catalogue Is there an internal assistant directory? [partial]: The plugin directory and workspace GPT/agent discovery are documented. Sources: chatgpt:oa-business-notes-20261026, chatgpt:oa-company-r2-20261026.
prompt_library Are shared prompt templates available? [partial]: The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over. Sources: chatgpt:oa-plugins-r2-20261026, chatgpt:oa-word-r2-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-20261026, chatgpt:oa-files-20261026, chatgpt:oa-business-notes-20261026, chatgpt:oa-admin-settings-20261026, chatgpt:oa-projects, chatgpt:oa-residency-r2-20261026, chatgpt:oa-company-r2-20261026, chatgpt:oa-plugins-r2-20261026, chatgpt:oa-word-r2-20261026, chatgpt:oa-gpt-migration-r2-20261026, chatgpt:oa-enterprise-notes-20261026, chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026.

Microsoft Copilot

Agent cross-checked Support: partial

Agent Builder and the agent catalogue cover shared assistants; external actions need a different authoring route.

Availability: generally-available · Delivery: native
Scope: surfaces=Microsoft Copilot paid work chat, Microsoft Copilot Chat web app, Copilot Studio extension and agent builder, separate licensing where stated; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified.

Limitations

Read each atomic answer for its plan, access and feature limits.

create_assistants Can users create assistants with instructions, knowledge and tools? [partial]: Agent Builder combines instructions and selected knowledge; external action authoring requires Copilot Studio. Sources: microsoft-copilot:ms-builder.
creator_permissions Can admins limit who creates them? [supported]: Admins control whether users can access Agent Builder. Sources: microsoft-copilot:ms-builder.
sharing_scope Can assistants be shared with users, groups or everyone? [partial]: Agent links can be shared; the complete user/group/organization permission matrix was not checked. Sources: microsoft-copilot:ms-agents.
catalogue Is there an internal assistant directory? [supported]: The app lists prebuilt, shared and organization agents. Sources: microsoft-copilot:ms-agents.
prompt_library Are shared prompt templates available? [supported]: The commercial page links Copilot Prompt Gallery. Sources: microsoft-copilot:ms-price-us.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-builder, microsoft-copilot:ms-agents, microsoft-copilot:ms-price-us.

AGT-02 Tools, actions and MCP

Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Current custom MCP connections use the web Plugins flow with plan-specific creator and publication permissions.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business and Enterprise/Edu custom remote MCP connections on ChatGPT web; Enterprise built-in tools only where explicitly named; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Reconciliation: the rechecked MCP page redirects to Connecting custom MCP servers and replaces the old Developer Mode/search-only account with the current Plugins workflow. OpenAI-built apps are not assumed search-only.
Custom remote MCP scope is web. No tool/authentication/approval fixture or universal write permission is claimed.

builtin_tools Which tools are built in? [supported]: Enterprise model documentation lists search/research/analysis/uploads/canvas/projects/voice/images; this inventory is Enterprise-specific. Sources: chatgpt:oa-enterprise-models-r2.
custom_actions Can admins add API actions? [partial]: Custom MCP servers can expose read and write/modify tools. OpenAPI-action migration/parity is not established by this MCP finding. Sources: chatgpt:oa-mcp-r2.
mcp_client Can it use remote MCP servers, and with what admin control? [supported]: Full MCP/custom remote connections are documented for Business/Enterprise/Edu web. Current Plugins creation does not require Developer Mode and the guide does not label this current flow beta. Sources: chatgpt:oa-mcp-r2.
tool_auth Do tools act as the user or as a shared account? [supported]: Personal app authorization and designated team service-account connections are separate routes. Sources: chatgpt:oa-apps, chatgpt:oa-team-tasks.
tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Business admins/owners create/publish; Enterprise/Edu may delegate creation by RBAC but only admins/owners publish. Chat confirmations depend on app permissions/context; Workspace Agents use builder-specific controls. The live SharePoint app also documents separately enabled writes. Sources: chatgpt:oa-mcp-r2, chatgpt:oa-sharepoint-r2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-mcp-r2, chatgpt:oa-apps, chatgpt:oa-team-tasks, chatgpt:oa-sharepoint-r2.

Microsoft Copilot

Agent cross-checked Support: partial

Paid Copilot documents authenticated MCP tools and conditional writes; the October16 detailed guide supersedes the older generic read-only rollout description.

Availability: unknown · Delivery: native
Scope: surfaces=Microsoft Copilot paid work chat, Copilot Studio extension and agent builder, separate licensing where stated; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot/E7 federated connectors and paid Copilot Agent Builder; Studio is only the separately licensed extension route; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified.

Limitations

Reconciliation: October6 overview retains read-only/early-October text; October16 detailed federation/setup pages explicitly document writes. The current finding is conditional protocol behavior, with actual tenant write availability unknown.
Researcher has an explicit read-only boundary. No external call, approval or access-boundary fixture was executed.

builtin_tools Which tools are built in? [supported]: Paid experiences include Researcher, Analyst and Facilitator. Sources: microsoft-copilot:ms-price-us.
custom_actions Can admins add API actions? [partial]: Agent Builder directs authored external-action scenarios to Copilot Studio. Separately, paid federated MCP connectors can expose create/update/delete tools where supplied by the publisher. Sources: microsoft-copilot:ms-builder, microsoft-copilot:ms-custom-mcp-r2, microsoft-copilot:ms-federated-r2.
mcp_client Can it use remote MCP servers, and with what admin control? [supported]: Custom federation accepts a remote MCP server with search/fetch/query and optional create/update/delete tools. Federation requires the querying user's paid add-on/E7; Studio/pay-as-you-go alone is insufficient. Sources: microsoft-copilot:ms-custom-mcp-r2, microsoft-copilot:ms-connector-license-r2.
tool_auth Do tools act as the user or as a shared account? [supported]: Federated authenticated tools use OAuth/source-user identity and source permissions. Tenant User access, publisher controls and staged rollout also apply. Sources: microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-custom-mcp-r2.
tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Where a connector supplies writes, October16 docs require initial explicit approval with per-tool Allow once/conversation/Always allow settings. Researcher remains read-only. The Coming soon label concerns the admin Tools list. Sources: microsoft-copilot:ms-federated-r2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-builder, microsoft-copilot:ms-custom-mcp-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2.

AGT-03 Web search and deep research

Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Search, research and source links exist; external-provider and residency boundaries remain relevant.

Limitations

Read each atomic answer for its plan, access and feature limits.

web_search Is web search available? [supported]: Search is available on Business, Enterprise and Edu when permitted. Sources: chatgpt:oa-search.
admin_toggle Can admins disable it per organisation or group? [partial]: Managed workspaces apply role/search controls; full Business-versus-Enterprise group policy was not verified. Sources: chatgpt:oa-search.
search_provider Which search provider handles queries, and where? [partial]: Rewritten queries/general location can reach external search providers; external integrations are outside the ChatGPT residency guarantee. Sources: chatgpt:oa-search, chatgpt:oa-residency.
deep_research Is multi-step research with a report available? [supported]: Business and Enterprise include Deep Research; shared-report outcomes were not tested. Sources: chatgpt:oa-business, chatgpt:oa-models.
web_citations Are web sources cited? [supported]: Search responses provide source links/citations, with vendor warnings about correctness. Sources: chatgpt:oa-search.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-search, chatgpt:oa-residency, chatgpt:oa-business, chatgpt:oa-models.

Microsoft Copilot

Agent cross-checked Support: supported

Web search is policy-controlled and uses Bing outside the Microsoft 365 search-query boundary.

web_search Is web search available? [supported]: Chat can ground answers in web search. Sources: microsoft-copilot:ms-chat-privacy.
admin_toggle Can admins disable it per organisation or group? [supported]: Allow web search can target the tenant, groups or users. Sources: microsoft-copilot:ms-manage.
search_provider Which search provider handles queries, and where? [supported]: Bing receives generated queries under separate data-handling terms; those queries are outside EUDB. Sources: microsoft-copilot:ms-chat-privacy.
deep_research Is multi-step research with a report available? [supported]: Researcher is included in paid Copilot; a report fixture was not run. Sources: microsoft-copilot:ms-price-us.
web_citations Are web sources cited? [supported]: Responses include web citations and show generated query details for 24 hours. Sources: microsoft-copilot:ms-chat-privacy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-chat-privacy, microsoft-copilot:ms-manage, microsoft-copilot:ms-price-us.

AGT-04 Workflows and automation

Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business/Enterprise team tasks support cloud schedules and app events.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business and Enterprise team tasks, subject to workspace permissions; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

No event-trigger or multi-step fixture was run.

workflow_builder Is there a workflow or chain builder? [supported]: Workspace Agents/team tasks use saved instructions, plugins and approved connections. Sources: chatgpt:oa-team-tasks.
scheduled_tasks Can prompts or assistants run on a schedule? [supported]: Team tasks run on recurring schedules or one-time dates even while clients are closed. Sources: chatgpt:oa-team-tasks.
event_triggers Can external events start a workflow? [supported]: Supported Gmail/Slack events can start a task under configured permissions. Sources: chatgpt:oa-team-tasks.
builder_audience Is building aimed at business users, IT or developers? [supported]: Authorized members configure task instructions/triggers; admins and team owners manage connections. Sources: chatgpt:oa-team-tasks.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-team-tasks.

Microsoft Copilot

Agent cross-checked Support: partial

Paid Copilot schedules prompts; advanced workflow authoring has separate Studio dependencies.

Availability: generally-available · Delivery: native
Scope: surfaces=Microsoft Copilot paid work chat, Copilot Studio extension and agent builder, separate licensing where stated; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified.

Limitations

Unverified parts: event_triggers.
Read each atomic answer for its plan, access and feature limits.

workflow_builder Is there a workflow or chain builder? [partial]: Agent Builder directs low-code actions and workflows to Copilot Studio. Sources: microsoft-copilot:ms-builder.
scheduled_tasks Can prompts or assistants run on a schedule? [supported]: Paid users can create up to ten scheduled prompts and manage their recurrence. Sources: microsoft-copilot:ms-schedule.
event_triggers Can external events start a workflow? [unknown]: Can external events start a workflow? Unverified after checking scheduled prompt and Agent Builder documentation; external-event trigger availability was not scoped.
builder_audience Is building aimed at business users, IT or developers? [supported]: Agent Builder uses natural-language configuration; Studio is the low-code extension route. Sources: microsoft-copilot:ms-builder.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-builder, microsoft-copilot:ms-schedule.

AGT-05 Agentic task execution

Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

ChatGPT Work is the current multi-step task experience; legacy agent limits are historical.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Eligible Business and Enterprise Work access; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Reconciliation: the legacy agent page's current Overview explicitly says it is unavailable and directs users to Work. The older body's plan list/40-request quotas describe the retired experience and are excluded from this Work finding.
Current Work is the sole source for positive execution/approval behavior; no gather-three-documents/draft-email fixture was run.

agent_mode Is there an agent mode for multi-step tasks? [supported]: Current Work documentation describes longer multi-step tasks and finished document/spreadsheet/presentation deliverables on eligible paid workspaces. Sources: chatgpt:oa-work-r2.
visible_steps Are steps and tool calls shown? [partial]: Work documents reviewing progress and directing task execution; full tool-step visibility was not observed. Sources: chatgpt:oa-work-r2.
side_effect_confirmation Must the user confirm actions with side effects? [partial]: Work uses applicable permissions and approval requirements; precise app-by-app side-effect confirmations were not fixture-tested. Sources: chatgpt:oa-work-r2.
stop_control Can the user stop a running task? [unknown]: A concrete stop-control workflow for a running Work task was not established from current Work documentation; no running-task fixture was executed.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-work-r2.

Microsoft Copilot

Agent cross-checked Support: partial

Cowork documents multi-step tool execution with visible progress and user controls.

Availability: generally-available · Delivery: native
Scope: surfaces=Microsoft Copilot paid work chat, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot with Cowork enabled; add_ons=Qualifying Microsoft 365 licence, Enabled usage-based Cowork billing; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified.

Limitations

Documented behavior only; no three-document/email fixture or interventions were observed.

agent_mode Is there an agent mode for multi-step tasks? [supported]: Cowork handles multi-step work with enabled usage billing and a paid licence. Sources: microsoft-copilot:ms-cowork.
visible_steps Are steps and tool calls shown? [supported]: The interface exposes skill messages and tool steps. Sources: microsoft-copilot:ms-cowork.
side_effect_confirmation Must the user confirm actions with side effects? [supported]: Side effects require approval; users can allow similar actions for the current session. Sources: microsoft-copilot:ms-cowork.
stop_control Can the user stop a running task? [supported]: Users can pause immediately or after the current step, resume or cancel. Sources: microsoft-copilot:ms-cowork.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-cowork.

AGT-06 Programmable access

Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

The separate API platform is distinct from the governed ChatGPT workspace.

Limitations

Unverified parts: knowledge_api, mcp_server.
Read each atomic answer for its plan, access and feature limits.

chat_api Is there an API for chat and assistants? [partial]: API usage is separate from Business subscription billing. A supported API for the same ChatGPT workspace conversations/assistants was not established. Sources: chatgpt:oa-business-faq.
knowledge_api Can documents be loaded through an API? [unknown]: Can documents be loaded through an API? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.
api_governance Do audit, budgets and model rules apply to API use? [partial]: API credits/rate limits do not transfer to Business workspace allowances; unified audit/budget/model policy was not established. Sources: chatgpt:oa-business-faq.
mcp_server Does the product expose itself to other agents over MCP? [unknown]: Does the product expose itself to other agents over MCP? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq.

Microsoft Copilot

Agent cross-checked Support: partial

The Chat API and the Work IQ API public preview are separate programmable routes.

Availability: beta · Delivery: native
Scope: surfaces=Microsoft Copilot Chat API preview, Work IQ API public preview, MCP/A2A/REST; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Chat API preview requires the paid Copilot add-on per calling user; Work IQ MCP public-preview prerequisites unverified; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified.

Limitations

API preview terms apply. This is a distinct API surface, not included Copilot Chat or an assertion of interactive/API feature parity. No API call was executed.
Work IQ MCP is a roadmap-described public preview; no endpoint or API was invoked.

chat_api Is there an API for chat and assistants? [partial]: The preview text API is included for paid-add-on users; unlicensed users are explicitly excluded. It supports work/web grounding but not code interpreter, graphic art, action skills or long-running tasks. Sources: microsoft-copilot:ms-chat-api-r2.
knowledge_api Can documents be loaded through an API? [partial]: Separately configured synced content can be ingested through Graph connector APIs for licensed grounding; this does not establish a complete workspace knowledge-management API. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2.
api_governance Do audit, budgets and model rules apply to API use? [partial]: The Chat API retains source-permission/compliance boundaries; full budget/audit parity was not independently tested. Sources: microsoft-copilot:ms-chat-api-r2.
mcp_server Does the product expose itself to other agents over MCP? [partial]: Microsoft advertises Work IQ API public preview with MCP, A2A and REST access to work context. Endpoint, authentication and plan details were not verified; this does not make the separate Copilot Chat API an MCP server. Sources: microsoft-copilot:microsoft-copilot:r4-roadmap-work-iq.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-chat-api-r2, microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2, microsoft-copilot:microsoft-copilot:r4-roadmap-work-iq.

Daily work

WORK-01 Clients and access points

Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Web, mobile and desktop clients exist, with plan-specific managed deployment.

Limitations

Read each atomic answer for its plan, access and feature limits.

web Is a full web client available? [supported]: ChatGPT and Company Knowledge have web interfaces. Sources: chatgpt:oa-company.
desktop_apps Windows and macOS apps? [supported]: The current ChatGPT desktop app supports macOS and Windows. Sources: chatgpt:oa-work.
mobile_apps iOS and Android apps with SSO? [partial]: Business is available on iPhone/Android; enterprise SSO app login was not trialled. Sources: chatgpt:oa-business-faq.
browser_extension Is there a browser extension or sidebar? [supported]: An official Chrome extension sets ChatGPT as the address-bar search destination. Sources: chatgpt:oa-search.
managed_deployment Can IT deploy and configure clients through MDM? [partial]: Enterprise-only ChatGPT for Intune on iOS/iPadOS requires organizational onboarding; it supports Intune protection and Entra Conditional Access. Sources: chatgpt:oa-enterprise-notes.
client_feature_gaps Which features are missing on mobile? [partial]: Developer-mode MCP apps are documented as web-only; other tool/client gaps vary by feature. Sources: chatgpt:oa-mcp.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-company, chatgpt:oa-work, chatgpt:oa-business-faq, chatgpt:oa-search, chatgpt:oa-enterprise-notes, chatgpt:oa-mcp.

Microsoft Copilot

Agent cross-checked Support: partial

Web and native access are documented, with authoring gaps on mobile.

Limitations

Windows MDM deployment is documented; full mobile deployment/configuration parity was not tested.

web Is a full web client available? [supported]: The browser client is available for paid Copilot and Copilot Chat. Sources: microsoft-copilot:ms-price-us.
desktop_apps Windows and macOS apps? [supported]: Cowork documentation lists Windows and macOS Copilot clients. Sources: microsoft-copilot:ms-cowork.
mobile_apps iOS and Android apps with SSO? [partial]: Cowork lists iPhone and Android apps under the licensed account; mobile SSO was not trialled. Sources: microsoft-copilot:ms-cowork.
browser_extension Is there a browser extension or sidebar? [partial]: Copilot is available in the Edge sidebar; this does not establish a separate third-party browser extension. Sources: microsoft-copilot:ms-chat-usage.
managed_deployment Can IT deploy and configure clients through MDM? [supported]: For Windows, IT can distribute the Copilot executable through Intune, Configuration Manager, Group Policy or another MDM and control automatic installation. EEA, government and channel exclusions apply to automatic installation; full mobile policy parity was not tested. Sources: microsoft-copilot:microsoft-copilot:r4-mdm-deployment.
client_feature_gaps Which features are missing on mobile? [partial]: Agent Builder is unavailable on mobile; other feature differences vary by release. Sources: microsoft-copilot:ms-builder.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-cowork, microsoft-copilot:ms-chat-usage, microsoft-copilot:ms-builder, microsoft-copilot:microsoft-copilot:r4-mdm-deployment.

WORK-02 Office suite and Teams integration

Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Official Office/Sheets add-ins and an Enterprise Teams entry point are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=Official Microsoft Office and Google Sheets add-ins where stated, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business Office/Sheets; Enterprise @ChatGPT Teams where explicitly stated; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Read each atomic answer for its plan, access and feature limits.

word_excel_powerpoint Does it work inside Word, Excel and PowerPoint? [supported]: Word uses the same Microsoft add-in as Excel and PowerPoint; Word reads/edits the open document with formatting limits. Sources: chatgpt:oa-word.
outlook Does it work inside Outlook? [partial]: An Outlook connected app is documented; a native Outlook add-in was not established. Sources: chatgpt:oa-enterprise-notes.
teams Is there a Teams app or bot? [supported]: Enterprise @ChatGPT in Microsoft Teams can receive DMs/channel mentions after admin setup. Sources: chatgpt:oa-enterprise-notes.
google_workspace_apps Does it work inside Docs, Sheets or Gmail? [partial]: Business release notes document the native Google Sheets sidebar; Docs and Gmail-native assistant UI were not verified. Sources: chatgpt:oa-business-notes.
licence_prerequisites Which licences or consents are needed? [supported]: Microsoft admins must allow the add-in and ChatGPT admins manage access; applicable token/credit allowances apply. Sources: chatgpt:oa-word.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-word, chatgpt:oa-enterprise-notes, chatgpt:oa-business-notes.

Microsoft Copilot

Agent cross-checked Support: partial

The paid offering works inside Microsoft 365 apps; Chat has narrower contextual access.

Limitations

Unverified parts: google_workspace_apps.

word_excel_powerpoint Does it work inside Word, Excel and PowerPoint? [supported]: Paid Copilot is integrated in Word, Excel and PowerPoint; Chat open-content interactions are narrower. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-chat-privacy.
outlook Does it work inside Outlook? [supported]: Chat in Outlook can use the user mailbox/calendar and a limited set of accessible files. Sources: microsoft-copilot:ms-chat-privacy.
teams Is there a Teams app or bot? [supported]: Paid Copilot includes Teams; the Chat entry point also appears in Teams. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-chat-usage.
google_workspace_apps Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? Unverified after checking pricing, Chat organizational-data and deployment documentation; native Google Workspace editing integrations not established.
licence_prerequisites Which licences or consents are needed? [supported]: Paid Copilot requires an eligible M365 base licence; compliance capabilities may need further entitlements. Sources: microsoft-copilot:ms-setup.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-chat-privacy, microsoft-copilot:ms-chat-usage, microsoft-copilot:ms-setup.

WORK-03 Translation and writing

Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Document rewriting is documented; translation layout, glossaries and Swiss variants remain untested.

Availability: generally-available · Delivery: native
Scope: surfaces=Official Microsoft Office and Google Sheets add-ins where stated; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT for Word native add-in under Business/Enterprise/Edu workspace controls; availability guide says all ChatGPT plans; add_ons=Microsoft Word and administrator-approved ChatGPT Microsoft add-in, Applicable usage allowance/credits and workspace feature access; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

This positive writing finding concerns the native Word add-in, not every chat/client surface.
Translation layout, terminology/glossary behavior and Swiss variants remain untested.

document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
translation_engine Which engine translates? [unknown]: Which engine translates? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
formality_and_variants Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
writing_tools Are dedicated rewrite and proofreading tools available? [partial]: Native ChatGPT for Word drafts, revises, reorganizes and checks clarity/terminology in the open document. Complex formatting/tables/charts can need manual adjustments. Sources: chatgpt:oa-word-r2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-word-r2.

Microsoft Copilot

Agent cross-checked Support: partial

Copilot Chat can translate referenced document text and accept tone/audience instructions. Format-preserving Word Translator and SharePoint glossary translation are separately scoped workflows.

Availability: generally-available · Delivery: native
Scope: surfaces=Copilot in Microsoft 365 apps and Teams, Microsoft Copilot paid work chat; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Commercial Microsoft Copilot add-on for Word writing examples; general work-chat prompts where the support guide explicitly applies; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified.

Limitations

Copilot’s prompted translation does not establish preserved page/table layout or a managed corporate glossary.
Word Translator is a separate base-app command; SharePoint/OneDrive glossary translation is separately metered document processing requiring Azure billing and permissions.
No shared translation/glossary/Swiss-language fixture or complete dedicated-engine specification was verified.

document_translation Can whole documents be translated with formatting kept? [partial]: Copilot Chat documents translation of attached or referenced file content. Microsoft separately documents Word Translator creating a formatted translated copy; that is a Word command, not a Copilot Chat formatting guarantee. No DE-to-FR/IT layout fixture was run. Sources: microsoft-copilot:microsoft-copilot:r5-chat-translation, microsoft-copilot:microsoft-copilot:r5-word-translation-boundary.
translation_engine Which engine translates? [unknown]: Unresolved on 2026-10-26. Re-read https://support.microsoft.com/en-us/microsoft-365-copilot/translate-files-into-another-language-in-microsoft-365-copilot-chat and https://word.cloud.microsoft/create/en/blog/how-to-translate-documents-in-word/ . The latter identifies Word Translator as a separate formatting-preserving command and Copilot as a drafting/rewriting route, but does not specify a dedicated Copilot translation engine/model contract. No engine was inferred from the separate Word/SharePoint services.
glossaries Are company glossaries supported? [unknown]: Unresolved on 2026-10-26. Re-read the Copilot translation support page and https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/translation-glossary?view=o365-worldwide plus https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/syntex-azure-billing?view=o365-worldwide . SharePoint supports glossary files in separately metered document processing; a maintained glossary enforced by Copilot Chat/Word prompts or included with a Copilot seat was not established. No glossary fixture was run.
formality_and_variants Can formality and regional variants (de-CH) be set? [partial]: Official Copilot examples accept tone/style/country and region-specific wording instructions, including refining translated Word content. A deterministic de-CH preset, terminology enforcement and dialect-quality result were not established. Sources: microsoft-copilot:microsoft-copilot:r5-chat-translation, microsoft-copilot:microsoft-copilot:r5-word-translation-boundary.
writing_tools Are dedicated rewrite and proofreading tools available? [partial]: The direct support guide documents drafting from prompts and Word paragraph rewriting; work-data-grounded prompts require the commercial Copilot subscription. Sources: microsoft-copilot:ms-writing-r2.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-writing-r2, microsoft-copilot:microsoft-copilot:r5-chat-translation, microsoft-copilot:microsoft-copilot:r5-word-translation-boundary, microsoft-copilot:microsoft-copilot:r5-sharepoint-translation, microsoft-copilot:microsoft-copilot:r5-sharepoint-glossary, microsoft-copilot:microsoft-copilot:r5-sharepoint-metering.

WORK-04 Image generation and editing

Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Native ChatGPT Images supports editing uploaded images; administrator restrictions remain a named gap.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Enterprise native image generation; output rights under the business Services Agreement; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

image_generation: Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified.
admin_control: Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.
usage_terms: The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use.

image_generation Can users generate images, with which models? [partial]: Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified. Sources: chatgpt:oa-enterprise-models-r2-20261026.
image_editing Can users edit uploaded images? [supported]: Users can upload an existing image and request edits or edit a generated image with text or the selection editor. The guide says Images is available on all tiers; the separate Images with thinking mode is not yet asserted for Enterprise/Edu. Sources: chatgpt:chatgpt:images-editing-20261026.
admin_control Can admins restrict image generation? [unknown]: Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.
usage_terms What usage rights apply to output? [partial]: The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use. Sources: chatgpt:oa-services-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-models-r2-20261026, chatgpt:oa-services-20261026, chatgpt:chatgpt:images-editing-20261026.

Microsoft Copilot

Agent cross-checked Support: partial

Image generation and an administrator restriction are documented. General output ownership terms apply; editing and image-model-specific rights remain incomplete.

Limitations

Image editing remains unverified.
Administrator image-generation controls are documented; full image-model-specific output rights remain unverified.

image_generation Can users generate images, with which models? [partial]: Create/image generation appears in Chat and paid offerings; the current image-model mapping was not established. Sources: microsoft-copilot:ms-price-us.
image_editing Can users edit uploaded images? [unknown]: Can users edit uploaded images? Unverified after checking Copilot commercial comparison and release notes; current editing, model-specific cost, image policy and output licence terms not fully retrieved.
admin_control Can admins restrict image generation? [supported]: An authorized administrator can allow or prevent supported image generation under Copilot Settings. Availability depends on the tenant licence, enabled features and rollout; group-level behavior was not tested. Sources: microsoft-copilot:microsoft-copilot:r4-image-admin.
usage_terms What usage rights apply to output? [partial]: The commercial Generative AI Product Terms treat output as Customer Data and state Microsoft does not own it. A complete image-model-specific rights or third-party restriction matrix was not verified. Sources: microsoft-copilot:microsoft-copilot:r4-online-service-terms.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:microsoft-copilot:r4-image-admin, microsoft-copilot:microsoft-copilot:r4-online-service-terms.

WORK-05 Voice and meetings

Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Live Voice and recording uploads are documented with seat- and billing-specific rules.

Limitations

dictation: Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed.
read_aloud: The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee.
voice_conversation: Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract.
meeting_summaries: Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot.
swiss_german_speech: Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer.

dictation Can users dictate prompts? [partial]: Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed. Sources: chatgpt:oa-voice.
read_aloud Can answers be read aloud? [partial]: The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee. Sources: chatgpt:chatgpt:mobile-read-aloud-20261026.
voice_conversation Is a live voice mode available? [partial]: Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract. Sources: chatgpt:oa-voice.
meeting_summaries Are meetings transcribed and summarised? [partial]: Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot. Sources: chatgpt:oa-files-20261026.
swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-voice, chatgpt:oa-files-20261026, chatgpt:chatgpt:mobile-read-aloud-20261026.

Microsoft Copilot

Agent cross-checked Support: partial

Work-account dictation, read-aloud and live voice are documented with availability limits.

Limitations

Unverified parts: meeting_summaries, swiss_german_speech.
Read each atomic answer for its plan, access and feature limits.

dictation Can users dictate prompts? [supported]: Work/school dictation sends speech to Microsoft for transcription without retaining dictation audio. Sources: microsoft-copilot:ms-voice.
read_aloud Can answers be read aloud? [supported]: Read-aloud uses client-side text-to-speech. Sources: microsoft-copilot:ms-voice.
voice_conversation Is a live voice mode available? [partial]: Live voice is documented for work/school accounts, subject to subscription and region; feedback audio is removed after 48 hours. Sources: microsoft-copilot:ms-voice.
meeting_summaries Are meetings transcribed and summarised? [unknown]: Are meetings transcribed and summarised? Unverified after checking Copilot Voice and work-language pages; meeting transcription prerequisites and Swiss German dialect recognition not tested or established.
swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unverified after checking Copilot Voice and work-language pages; meeting transcription prerequisites and Swiss German dialect recognition not tested or established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-voice.

WORK-06 Data analysis and document output

Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Code-backed analysis and generated documents are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Enterprise Chat analysis/canvas; Business and Enterprise Work deliverables where Work is enabled; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Each atom distinguishes Enterprise Chat tools from Business/Enterprise Work output. Work is explicitly included as a surface.
No formula workbook, downloadable Office/PDF fidelity or canvas-editing fixture was run.

data_analysis Can it analyse spreadsheets with executed code? [supported]: Enterprise lists data analysis; its documented code path uses a stateful Jupyter/Python environment without external network access. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-analysis-r2.
charts Can it produce charts? [supported]: For the Enterprise analysis path, the direct guide documents static charts and selected interactive bar/line/pie/scatter charts. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-analysis-r2.
office_file_output Can it create Word, Excel or PowerPoint files? [partial]: Eligible Business and Enterprise Work creates documents, spreadsheets and presentations. Exact download-format/editability fidelity was not fixture-tested. Sources: chatgpt:oa-work-r2.
canvas_editing Is there a document or canvas editor for iterating on output? [partial]: Enterprise model/tool inventory lists canvas and Enterprise settings govern role access. This does not establish canvas on every Business seat/client. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-admin-settings.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-analysis-r2, chatgpt:oa-work-r2, chatgpt:oa-admin-settings.

Microsoft Copilot

Agent cross-checked Support: partial

Python execution and downloadable Office files are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot with code interpreter/eligible Agent Builder agents; generated Word/Excel/PowerPoint files as documented for Chat; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified.

Limitations

No analysis entitlement is inferred for every included-Chat client. Scope uses the paid Copilot code path explicitly named by the security architecture.
No spreadsheet/formula or editable-PowerPoint fixture was run. Notebook instruction sharing is not counted as an output canvas.

data_analysis Can it analyse spreadsheets with executed code? [supported]: In the paid Copilot/eligible agent code-interpreter path, LLM-generated Python runs in isolated Azure VMs with no network traffic. Sources: microsoft-copilot:ms-code-r2.
charts Can it produce charts? [supported]: The same paid code-interpreter path can generate data visualizations. Sources: microsoft-copilot:ms-code-r2.
office_file_output Can it create Word, Excel or PowerPoint files? [supported]: Chat's Word/Excel/PowerPoint agents generate files: Word/Excel download; PowerPoint uses OneDrive when available, otherwise download. Sources: microsoft-copilot:ms-chat-privacy-r2.
canvas_editing Is there a document or canvas editor for iterating on output? [unknown]: Notebook instruction editing does not establish an editor for generated output. Output-canvas behavior remains unverified after checking code-interpreter, file-generation and notebook instruction documentation.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-code-r2, microsoft-copilot:ms-chat-privacy-r2.

WORK-07 Sharing and team spaces

Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Shared projects and team resources support collaboration with explicit visibility limits.

Limitations

No cross-group sharing or restricted-source leakage test was performed.

share_chats Can chats be shared inside the organisation? [supported]: Managed-workspace sharing is controlled by permissions; shared-project chats require project membership. Sources: chatgpt:oa-projects, chatgpt:oa-admin-settings.
team_spaces Are shared projects or workspaces available? [supported]: Shared projects and Enterprise team Pages/Spaces are documented. Sources: chatgpt:oa-projects, chatgpt:oa-enterprise-notes.
group_chat Can several people chat together with the AI? [partial]: Shared-project chats support branching rather than synchronous collaboration on the same chat. Enterprise Teams conversations can use @ChatGPT. Sources: chatgpt:oa-projects, chatgpt:oa-enterprise-notes.
share_permission_boundary Does sharing respect the recipient's access to sources? [partial]: Project members can view/download added files; uploading information into a shared project can expose it to other members. This is different from rechecking original source ACLs. Sources: chatgpt:oa-projects.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-projects, chatgpt:oa-admin-settings, chatgpt:oa-enterprise-notes.

Microsoft Copilot

Agent cross-checked Support: partial

Shared notebooks and agents are documented; chat-sharing boundaries remain untested.

Limitations

Unverified parts: share_chats, group_chat, share_permission_boundary.

share_chats Can chats be shared inside the organisation? [unknown]: Can chats be shared inside the organisation? Unverified after checking notebook sharing and Agent Builder limitations; no cross-group chat-sharing or group-chat test.
team_spaces Are shared projects or workspaces available? [supported]: Users can collaborate on shared notebooks and share agents. Sources: microsoft-copilot:ms-notebook-instructions, microsoft-copilot:ms-agents.
group_chat Can several people chat together with the AI? [unknown]: Can several people chat together with the AI? Unverified after checking notebook sharing and Agent Builder limitations; no cross-group chat-sharing or group-chat test.
share_permission_boundary Does sharing respect the recipient's access to sources? [unknown]: Does sharing respect the recipient's access to sources? Unverified after checking notebook sharing and Agent Builder limitations; no cross-group chat-sharing or group-chat test.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-notebook-instructions, microsoft-copilot:ms-agents.

WORK-08 Interface languages and accessibility

Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

German, French and Italian UI settings are documented; quality was not observed.

Limitations

Unverified parts: dach_language_quality, admin_ui_languages.
Read each atomic answer for its plan, access and feature limits.

ui_languages Which UI languages are offered? [supported]: Browser and mobile language settings include German, French and Italian. Sources: chatgpt:oa-language.
dach_language_quality Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.
accessibility_statement Is there a WCAG conformance statement? [partial]: The Trust Portal lists a VPAT document; its conformance level, version and scope were not inspected. Sources: chatgpt:oa-trust.
admin_ui_languages Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-language, chatgpt:oa-trust.

Microsoft Copilot

Agent cross-checked Support: partial

Microsoft lists the target European languages; naturalness and conformance remain unchecked.

Limitations

Localization availability is documented; linguistic quality was not observed.

ui_languages Which UI languages are offered? [supported]: Microsoft lists English, German, French and Italian among supported work languages and states localization. Sources: microsoft-copilot:ms-language.
dach_language_quality Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unverified after checking supported-language page; no localized UI inspection, admin-language pass or product-specific WCAG report.
accessibility_statement Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? Unverified after checking supported-language page; no localized UI inspection, admin-language pass or product-specific WCAG report.
admin_ui_languages Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unverified after checking supported-language page; no localized UI inspection, admin-language pass or product-specific WCAG report.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-language.

Administration and governance

ADM-01 Single sign-on and authentication

Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business SAML/OIDC is distinct from Enterprise directory lifecycle controls.

Limitations

mfa: Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy.
conditional_access: Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested.
domain_capture: Business can verify more than one domain; verification does not automatically merge personal accounts.

sso_protocols Which SSO protocols and identity providers work? [supported]: Business supports SAML and OIDC identity-provider connections. Sources: chatgpt:oa-business-sso.
sso_plan Which plan includes SSO? [supported]: Business includes SSO and domain verification; Enterprise uses its managed identity setup. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart.
mfa Can MFA be enforced? [partial]: Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy. Sources: chatgpt:chatgpt:native-mfa-enforcement-20261026.
conditional_access Do Entra conditional-access policies apply? [partial]: Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested. Sources: chatgpt:oa-enterprise-notes-20261026.
domain_capture Can the company claim its email domain? [partial]: Business can verify more than one domain; verification does not automatically merge personal accounts. Sources: chatgpt:oa-business-sso.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart, chatgpt:oa-enterprise-notes-20261026, chatgpt:chatgpt:native-mfa-enforcement-20261026.

Microsoft Copilot

Agent cross-checked Support: partial

Microsoft 365 identity, MFA and conditional-access setup are documented.

Limitations

Unverified parts: domain_capture.
Read each atomic answer for its plan, access and feature limits.

sso_protocols Which SSO protocols and identity providers work? [partial]: Copilot uses Microsoft 365/Entra work accounts; exact application protocol and direct LDAP alternatives were not verified. Sources: microsoft-copilot:ms-price-us.
sso_plan Which plan includes SSO? [supported]: Chat requires an eligible M365 account; paid access adds a Copilot licence. Sources: microsoft-copilot:ms-price-us.
mfa Can MFA be enforced? [supported]: Deployment guidance documents enforcing MFA through Entra policies. Sources: microsoft-copilot:ms-setup.
conditional_access Do Entra conditional-access policies apply? [partial]: Setup guidance documents conditional access, including SharePoint tenant-level policies. Sources: microsoft-copilot:ms-setup.
domain_capture Can the company claim its email domain? [unknown]: Can the company claim its email domain? Unverified after checking Copilot licence and deployment guidance; no trial SSO login or domain-claim test.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-setup.

ADM-02 User provisioning and lifecycle

Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Standalone Business and Enterprise differ materially in provisioning and leaver behavior.

Limitations

No SCIM or leaver fixture was performed.

scim Is SCIM provisioning supported? [supported]: Standalone Business excludes SCIM. Enterprise supports directory sync; tenant sync alone does not grant workspace access. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart.
group_sync Are identity-provider groups synced? [supported]: Business standalone excludes synchronized groups. Enterprise directory groups can receive separate workspace assignments. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart.
jit_provisioning Are users created at first login? [partial]: Business automatic account creation can add eligible verified-domain sign-ins where available; this is distinct from SCIM. Sources: chatgpt:oa-business-sso.
deprovisioning What happens to a removed user's data and shared assets? [supported]: Removal revokes access immediately. Business data remains indefinitely; Enterprise/Edu follow retention. GPT/project ownership transfers without private chat/file visibility. Sources: chatgpt:oa-leavers.
seat_assignment Can admins assign and reclaim seats? [supported]: Business owners buy and reassign Standard/Premium seats; Enterprise separates roles, seats and access. Sources: chatgpt:oa-billing, chatgpt:oa-members.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart, chatgpt:oa-leavers, chatgpt:oa-billing, chatgpt:oa-members.

Microsoft Copilot

Agent cross-checked Support: partial

Seat assignment is tenant-managed; provisioning and content-transfer details remain open.

Limitations

Unverified parts: scim, group_sync, jit_provisioning, deprovisioning.

scim Is SCIM provisioning supported? [unknown]: Is SCIM provisioning supported? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested.
group_sync Are identity-provider groups synced? [unknown]: Are identity-provider groups synced? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested.
jit_provisioning Are users created at first login? [unknown]: Are users created at first login? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested.
deprovisioning What happens to a removed user's data and shared assets? [unknown]: What happens to a removed user's data and shared assets? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested.
seat_assignment Can admins assign and reclaim seats? [supported]: M365 administrators assign purchased Copilot licences to users. Sources: microsoft-copilot:ms-setup.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-setup.

ADM-03 Roles, groups and feature permissions

Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise groups/RBAC and delegated roles differ from Business administration.

Limitations

No disabled-feature test with two users was performed.

admin_roles Which admin roles exist, and can admin rights be delegated? [supported]: Enterprise/Edu roles include member, analytics viewer, admin and owner; Enterprise can delegate group tasks. Sources: chatgpt:oa-members.
groups Can permissions be set per group? [supported]: Enterprise sync/manual groups can receive roles; standalone Business synchronized groups are excluded. Sources: chatgpt:oa-admin-quickstart, chatgpt:oa-business-sso.
feature_toggles Which features can be switched on or off per group? [partial]: Enterprise controls models, GPTs, canvas, projects, memory and Work by workspace/role; exact per-group feature matrix was not tested. Sources: chatgpt:oa-admin-settings.
multi_entity Can subsidiaries or departments be separated within one contract? [partial]: The Services Agreement allows affiliates within one workspace or separate affiliate orders/workspaces. It does not prove an arbitrary subsidiary-isolation console. Sources: chatgpt:oa-services.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-members, chatgpt:oa-admin-quickstart, chatgpt:oa-business-sso, chatgpt:oa-admin-settings, chatgpt:oa-services.

Microsoft Copilot

Agent cross-checked Support: partial

Administrative roles and selected group-targeted controls are documented.

Limitations

No disabled-feature test with two groups was performed.

admin_roles Which admin roles exist, and can admin rights be delegated? [supported]: M365, SharePoint, Purview and billing functions use distinct administrator roles. Sources: microsoft-copilot:ms-setup, microsoft-copilot:ms-cost-setup.
groups Can permissions be set per group? [supported]: Web-search and Anthropic settings can target groups. Sources: microsoft-copilot:ms-manage, microsoft-copilot:ms-anthropic.
feature_toggles Which features can be switched on or off per group? [partial]: Admins control web search and Agent Builder; Anthropic access has separate user/group controls. Sources: microsoft-copilot:ms-manage, microsoft-copilot:ms-builder, microsoft-copilot:ms-anthropic.
multi_entity Can subsidiaries or departments be separated within one contract? [unknown]: Can subsidiaries or departments be separated within one contract? Unverified after checking Copilot admin controls; complete feature-by-group and subsidiary isolation behavior not tested.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-setup, microsoft-copilot:ms-cost-setup, microsoft-copilot:ms-manage, microsoft-copilot:ms-anthropic, microsoft-copilot:ms-builder.

ADM-04 Usage and adoption analytics

Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business documents adoption/member analytics; Enterprise/Edu now documents CSV exports and specific aggregate-report privacy controls.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business workspace analytics; Enterprise/Edu export and Task insights controls only where explicitly identified; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

breakdowns: Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified.
export: Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established.
privacy_modes: Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting.

adoption_dashboard Is there an adoption dashboard? [supported]: Business has workspace analytics with active users, messages and credits. Sources: chatgpt:oa-business-notes-20261026.
breakdowns Can usage be broken down by group, model, feature and assistant? [partial]: Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified. Sources: chatgpt:oa-business-notes-20261026.
export Can usage data be exported? [partial]: Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established. Sources: chatgpt:chatgpt:enterprise-analytics-export-20261026, chatgpt:oa-enterprise-notes-20261026.
privacy_modes Can per-person reporting be limited or pseudonymised? [partial]: Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting. Sources: chatgpt:chatgpt:enterprise-analytics-export-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-notes-20261026, chatgpt:chatgpt:enterprise-analytics-export-20261026, chatgpt:oa-enterprise-notes-20261026.

Microsoft Copilot

Agent cross-checked Support: partial

Chat and paid usage reports are separate and have privacy controls.

Limitations

Read each atomic answer for its plan, access and feature limits.

adoption_dashboard Is there an adoption dashboard? [supported]: Microsoft publishes distinct paid Copilot and unlicensed Chat usage dashboards. Sources: microsoft-copilot:ms-usage, microsoft-copilot:ms-chat-usage.
breakdowns Can usage be broken down by group, model, feature and assistant? [partial]: Reports include application entry points and user activity; complete model/group/assistant breakdowns were not verified. Sources: microsoft-copilot:ms-usage, microsoft-copilot:ms-chat-usage.
export Can usage data be exported? [supported]: The Chat report exports all reported user usage as CSV. Sources: microsoft-copilot:ms-chat-usage.
privacy_modes Can per-person reporting be limited or pseudonymised? [supported]: Identifying user, group and site fields are hidden by default; administrators can change report settings. Sources: microsoft-copilot:ms-usage.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-usage, microsoft-copilot:ms-chat-usage.

ADM-05 Spend controls and cost allocation

Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business has credit and recharge limits; these do not equate to a full cost-centre system.

Limitations

Unverified parts: chargeback.
Read each atomic answer for its plan, access and feature limits.

cost_visibility Can admins see cost or consumption per user and group? [supported]: Business analytics show member seat types, credits and messages. Sources: chatgpt:oa-business-notes.
budgets Can budgets be set per user or group? [supported]: Business permits seat-type monthly credit limits and per-user overrides; defaults have no specified limits. Sources: chatgpt:oa-credit-controls.
budget_enforcement Does reaching a budget alert, block or downgrade? [partial]: Credit-backed features can become unavailable when credits are insufficient; exact monthly-limit overshoot/stop timing was not tested. Sources: chatgpt:oa-credit-controls.
chargeback Can costs be exported per cost centre? [unknown]: Can costs be exported per cost centre? Unverified after checking Business spend-control docs; group/cost-centre allocation and chargeback export not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-notes, chatgpt:oa-credit-controls.

Microsoft Copilot

Agent cross-checked Support: partial

Metered-service cost management supports limits; exact stop semantics need verification.

Limitations

Prepaid-credit exhaustion alone can continue into PAYG; it is not itself a hard budget.

cost_visibility Can admins see cost or consumption per user and group? [partial]: The cost dashboard shows credit consumption and billing configuration; complete cost-centre mapping was not verified. Sources: microsoft-copilot:ms-cost-setup.
budgets Can budgets be set per user or group? [supported]: Policies support monthly spending limits and optional per-user limits. Sources: microsoft-copilot:ms-cost-setup.
budget_enforcement Does reaching a budget alert, block or downgrade? [partial]: The setup describes limits on monthly credit spend, but overshoot, timing and enforcement were not tested. Sources: microsoft-copilot:ms-cost-setup.
chargeback Can costs be exported per cost centre? [unknown]: Can costs be exported per cost centre? Unverified after checking Copilot Credits cost management and rate documentation; chargeback exports and enforced-stop timing not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-cost-setup.

ADM-06 Audit logs and compliance export

Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise/Edu compliance access is owner-granted; Business documents conditional owner exports for individual members.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Enterprise/Edu Compliance Platform and role permissions; Business default private-history/analytics boundaries and conditional owner per-member export; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Business routine visibility, conditional owner per-member export and Enterprise/Edu Compliance access are separate operations. No audit or archive fixture was run.
No blanket Business no-admin-access guarantee. No Enterprise/Edu compliance entitlement is transferred to Business.

admin_events Are admin and security events logged? [supported]: Enterprise/Edu Compliance Platform exposes append-only audit/authentication/app events, with category-scoped Admin keys. Sources: chatgpt:oa-compliance-r2.
content_logging Can prompts and answers be retained for compliance, and is it configurable? [partial]: Enterprise/Edu: only an owner grants broad compliance or Conversation messages access, including locked-chat messages. Business: default history and routine analytics do not expose all private chats. Owners can export an individual member via the Business workspace > Members > member three-dot menu > Export data, if available. Bulk all-chat coverage is unverified. Sources: chatgpt:oa-compliance-r2, chatgpt:oa-business-faq-r2, chatgpt:oa-business-privacy-r2, chatgpt:oa-business-owner-export-r3.
siem_export Can logs stream to a SIEM or be exported? [supported]: Enterprise/Edu can export eligible compliance logs into SIEM/data-lake/partner systems. Business eligibility is not inferred. Sources: chatgpt:oa-compliance-r2.
ediscovery Are eDiscovery and legal hold supported? [partial]: Enterprise/Edu Compliance Platform documents eDiscovery integrations; native legal-hold operation was not verified. Sources: chatgpt:oa-compliance-r2.
log_retention How long are logs kept? [supported]: Enterprise/Edu Compliance Logs Platform gives30-day availability; longer retention requires continuous external downloads. Sources: chatgpt:oa-compliance-r2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-compliance-r2, chatgpt:oa-business-faq-r2, chatgpt:oa-business-privacy-r2, chatgpt:oa-business-owner-export-r3.

Microsoft Copilot

Agent cross-checked Support: partial

Purview provides interaction records and compliance retention, with licence-dependent policies.

Limitations

Compliance copies differ from the visible chat history. No export or hold test was run.

admin_events Are admin and security events logged? [supported]: With auditing enabled, Purview logs Copilot admin changes and user resource/agent metadata. Sources: microsoft-copilot:ms-audit.
content_logging Can prompts and answers be retained for compliance, and is it configurable? [supported]: Prompts/responses are retained in Exchange-backed compliance copies; administrators can apply retention. Sources: microsoft-copilot:ms-retention.
siem_export Can logs stream to a SIEM or be exported? [supported]: Purview supports export of Copilot audit events. Microsoft documents EXO CSV export and Office 365 Management Activity API streaming of CopilotInteraction events to a SIEM; this does not imply full prompt/response content in audit metadata. Sources: microsoft-copilot:microsoft-copilot:r4-audit-export, microsoft-copilot:microsoft-copilot:r4-audit-api.
ediscovery Are eDiscovery and legal hold supported? [supported]: Hidden interaction copies are searchable through eDiscovery and remain subject to holds. Sources: microsoft-copilot:ms-retention.
log_retention How long are logs kept? [partial]: Audit Standard and Premium have distinct retention entitlements; a product-specific integrity and exact retention configuration was not verified. Sources: microsoft-copilot:ms-audit-standard.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-audit, microsoft-copilot:ms-retention, microsoft-copilot:ms-audit-standard, microsoft-copilot:microsoft-copilot:r4-audit-export, microsoft-copilot:microsoft-copilot:r4-audit-api.

ADM-07 Data loss prevention and personal data

Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise/Edu can integrate compliance data with DLP; inline redaction was not established.

Limitations

Unverified parts: pii_detection, pii_action, custom_patterns, filter_location.
Read each atomic answer for its plan, access and feature limits.

pii_detection Is personal data detected in prompts and files? [unknown]: Is personal data detected in prompts and files? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.
pii_action Is it redacted, masked, blocked or only warned? [unknown]: Is it redacted, masked, blocked or only warned? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.
custom_patterns Can admins add custom patterns or terms? [unknown]: Can admins add custom patterns or terms? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.
dlp_integration Does it integrate with an existing DLP product? [partial]: Compliance Platform lists DLP partners including Purview and Netskope. This does not establish pre-model prompt redaction. Sources: chatgpt:oa-compliance.
filter_location Where does filtering run? [unknown]: Where does filtering run? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-compliance.

Microsoft Copilot

Agent cross-checked Support: partial

Purview can block sensitive prompts when configured; its default policy simulates.

Limitations

No Swiss AHV or IBAN test was performed.

pii_detection Is personal data detected in prompts and files? [supported]: Purview DLP can match selected sensitive information types in prompts. Sources: microsoft-copilot:ms-dlp.
pii_action Is it redacted, masked, blocked or only warned? [supported]: Configured policies prevent prompt processing; the default policy is simulation/alert mode. Sources: microsoft-copilot:ms-dlp, microsoft-copilot:ms-dlp-default.
custom_patterns Can admins add custom patterns or terms? [supported]: The Copilot DLP location supports custom sensitive-information types for prompt blocking. This control is in preview and subject to tenant rollout and licensing; the location does not scan files uploaded directly in prompts. No AHV/IBAN fixture was run. Sources: microsoft-copilot:microsoft-copilot:r4-custom-dlp-types.
dlp_integration Does it integrate with an existing DLP product? [partial]: Microsoft Purview is the documented integration; base subscription entitlements determine available controls. Sources: microsoft-copilot:ms-dlp, microsoft-copilot:ms-setup.
filter_location Where does filtering run? [unknown]: Where does filtering run? Unverified after checking Purview DLP documentation; custom AHV/IBAN patterns, filtering geography and fixture behavior unverified.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-dlp, microsoft-copilot:ms-dlp-default, microsoft-copilot:ms-setup, microsoft-copilot:microsoft-copilot:r4-custom-dlp-types.

ADM-08 AI policy and guardrails

Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise has policy reminders and workspace controls; enforcement coverage remains partly unverified.

Limitations

Unverified parts: org_instructions.
Read each atomic answer for its plan, access and feature limits.

org_instructions Can admins set organisation-wide instructions? [unknown]: Can admins set organisation-wide instructions? Unverified after checking Enterprise settings, Services Agreement and compliance docs; an enforced organization system prompt was not established.
usage_notice Can users be required to accept a usage policy? [partial]: The Enterprise AI policy modal appears every 30 days and after updates; mandatory acknowledgment behavior was not established. Sources: chatgpt:oa-admin-settings.
content_filters Are content filters configurable? [partial]: Service usage restrictions apply; customer-configurable topic filters were not established. Sources: chatgpt:oa-services.
violation_reporting Are policy hits visible to admins? [partial]: Compliance app/audit events are available; complete policy-violation coverage was not verified. Sources: chatgpt:oa-compliance.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-admin-settings, chatgpt:oa-services, chatgpt:oa-compliance.

Microsoft Copilot

Agent cross-checked Support: partial

Microsoft documents safety controls and policy metadata; organization-wide instruction enforcement remains unverified.

Limitations

Unverified parts: org_instructions, usage_notice.
Read each atomic answer for its plan, access and feature limits.

org_instructions Can admins set organisation-wide instructions? [unknown]: Can admins set organisation-wide instructions? Unverified after checking Copilot privacy and audit schemas; organization-wide instructions and mandatory AUP acknowledgement not established.
usage_notice Can users be required to accept a usage policy? [unknown]: Can users be required to accept a usage policy? Unverified after checking Copilot privacy and audit schemas; organization-wide instructions and mandatory AUP acknowledgement not established.
content_filters Are content filters configurable? [partial]: Copilot documents harmful-content and prompt-injection protections; customer configurability was not established. Sources: microsoft-copilot:ms-privacy.
violation_reporting Are policy hits visible to admins? [partial]: Audit resource metadata can include policy restrictions and prompt-injection detection; complete violation coverage was not established. Sources: microsoft-copilot:ms-audit.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-audit.

Data protection and sovereignty

DATA-01 Hosting location and data residency

Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise/Edu residency separates regional content storage from GPU execution and global operations.

Limitations

Cloud infrastructure subprocessors include multiple providers. Exact placement per workspace, support geography and CPU processing remain separate questions.

storage_region Where are chats, files and indexes stored? [partial]: Eligible new Enterprise/Edu workspaces can select Europe, EEA + Switzerland, for in-scope content at rest. Standalone Business eligibility is not established. Sources: chatgpt:oa-residency.
inference_region Where do model calls run, per provider? [partial]: Eligible Enterprise/Edu can configure same-region European GPU inference; CPU tasks and external apps/search can process elsewhere. Sources: chatgpt:oa-residency.
backups_logs_region Where are backups, logs and telemetry? [partial]: In-scope content backups/replicas stay in-region; system metadata and non-content logs are outside the general residency commitment. Sources: chatgpt:oa-residency.
support_access_region From where can vendor staff access data? [partial]: Authorized staff access has purpose restrictions; an EU/Swiss-only support-access region was not established. Sources: chatgpt:oa-privacy.
swiss_hosting Is Swiss hosting available? [partial]: Europe includes Switzerland as a region grouping; this is not a Switzerland-only storage/inference/support commitment. Sources: chatgpt:oa-residency.
residency_plan Which plan or option provides residency? [partial]: Residency is documented for eligible Enterprise/Edu, with storage included at no extra charge; inference has separate eligibility. Sources: chatgpt:oa-residency.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-residency, chatgpt:oa-privacy.

Microsoft Copilot

Agent cross-checked Support: partial

EU/EFTA commitments have separate model, web-search and operational exceptions.

Limitations

Bing web queries are outside EUDB. Anthropic opt-in changes the model-processing scope. No sovereign-cloud claims are made.

storage_region Where are chats, files and indexes stored? [partial]: Microsoft 365 tenant commitments govern interaction storage and OneDrive files; EUDB covers qualifying EU/EFTA configurations, not a universal Swiss-only deployment. Sources: microsoft-copilot:ms-chat-privacy, microsoft-copilot:ms-eudb.
inference_region Where do model calls run, per provider? [partial]: EU traffic has EUDB safeguards; optional Anthropic is excluded from EUDB and in-country processing commitments. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-anthropic.
backups_logs_region Where are backups, logs and telemetry? [partial]: EUDB includes pseudonymized personal system logs subject to limited-transfer exceptions; a separate backup/telemetry country map was not retrieved. Sources: microsoft-copilot:ms-eudb.
support_access_region From where can vendor staff access data? [partial]: EUDB professional-services data is committed at rest; operational transfers remain possible. This does not prove EU-only staff access. Sources: microsoft-copilot:ms-eudb.
swiss_hosting Is Swiss hosting available? [unknown]: Is Swiss hosting available? Unverified after checking Copilot privacy, EUDB and residency documentation; no comprehensive Swiss storage/inference/support matrix.
residency_plan Which plan or option provides residency? [partial]: Chat and paid Copilot use M365 commitments; model and service-specific exceptions must be applied separately. Sources: microsoft-copilot:ms-edp, microsoft-copilot:ms-anthropic.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-chat-privacy, microsoft-copilot:ms-eudb, microsoft-copilot:ms-privacy, microsoft-copilot:ms-anthropic, microsoft-copilot:ms-edp.

DATA-02 Deployment options

Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

ChatGPT is a hosted workspace; customer-hosted deployment contracts remain unverified.

Limitations

Unverified parts: dedicated_instance, customer_cloud, on_premise, air_gapped, mode_feature_gaps.
Read each atomic answer for its plan, access and feature limits.

multi_tenant_saas Is a shared SaaS offered? [partial]: Business and Enterprise are hosted, separately administered workspaces; implementation isolation was not tested. Sources: chatgpt:oa-business.
dedicated_instance Is a dedicated single-tenant instance offered, from what size? [unknown]: Is a dedicated single-tenant instance offered, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
customer_cloud Can it run in the customer's own cloud account, from what size? [unknown]: Can it run in the customer's own cloud account, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
on_premise Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
air_gapped Can it run without internet access? [unknown]: Can it run without internet access? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
mode_feature_gaps Which features are missing outside SaaS? [unknown]: Which features are missing outside SaaS? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business.

Microsoft Copilot

Agent cross-checked Support: partial

The researched offering is Microsoft-operated tenant SaaS; other deployment contracts remain unverified.

Limitations

Unverified parts: dedicated_instance, customer_cloud, on_premise, air_gapped, mode_feature_gaps.

multi_tenant_saas Is a shared SaaS offered? [supported]: Enterprise protection documents isolated customer tenants in Microsoft 365. Sources: microsoft-copilot:ms-edp.
dedicated_instance Is a dedicated single-tenant instance offered, from what size? [unknown]: Is a dedicated single-tenant instance offered, from what size? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established.
customer_cloud Can it run in the customer's own cloud account, from what size? [unknown]: Can it run in the customer's own cloud account, from what size? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established.
on_premise Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established.
air_gapped Can it run without internet access? [unknown]: Can it run without internet access? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established.
mode_feature_gaps Which features are missing outside SaaS? [unknown]: Which features are missing outside SaaS? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-edp.

DATA-03 Training use and provider retention

Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

The business contract restricts content reuse; retention and human access remain separate.

Limitations

Read each atomic answer for its plan, access and feature limits.

vendor_training Does the vendor train on customer content? [supported]: Services Agreement 4.2 prohibits using customer content to develop/improve services without explicit agreement. Sources: chatgpt:oa-services.
provider_training Do model providers train on it under this product's contracts? [partial]: The same business protection covers OpenAI model use; third-party app data handling needs its own terms. Sources: chatgpt:oa-services, chatgpt:oa-apps.
provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: Chat/workspace retention is not API zero-retention. Provider abuse/security retention is not fully quantified for every plan. Sources: chatgpt:oa-privacy.
zero_retention Is zero data retention available, and on which plan? [partial]: Self-serve Business documentation directs zero-retention requirements to contracted offerings; ChatGPT-specific eligibility/terms were not obtained. Sources: chatgpt:oa-business.
human_review Can provider staff review content? [partial]: Enterprise privacy limits authorized staff access by purpose; the subprocessor list also describes review of flagged content. This is not a no-human-access guarantee. Sources: chatgpt:oa-privacy, chatgpt:oa-subprocessors.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-services, chatgpt:oa-apps, chatgpt:oa-privacy, chatgpt:oa-business, chatgpt:oa-subprocessors.

Microsoft Copilot

Agent cross-checked Support: partial

No-training assertions and provider exceptions are recorded separately from customer retention.

Limitations

No-training statements remain vendor assertions pending direct contract verification. Stored tenant chat history is distinct from provider retention.

vendor_training Does the vendor train on customer content? [partial]: Microsoft states commercial prompts, responses and Graph data do not train foundation models; the underlying DPA text was not inspected. Sources: microsoft-copilot:ms-no-training.
provider_training Do model providers train on it under this product's contracts? [partial]: Microsoft makes the same foundation-model statement; separate Data Retention model terms require their own review. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic.
provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: Some Anthropic models explicitly retain data under separate Anthropic terms; ordinary eligible subprocessor models are described differently. No universal retention period is established. Sources: microsoft-copilot:ms-anthropic.
zero_retention Is zero data retention available, and on which plan? [partial]: Eligible Anthropic subprocessor offerings are described as not retaining customer content; this is not zero retention for M365 interactions. Sources: microsoft-copilot:ms-anthropic.
human_review Can provider staff review content? [partial]: Copilot opts out of Azure OpenAI abuse-monitoring human review; Anthropic illegal-content safeguards are separate. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic.

DATA-04 Retention and deletion

Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Retention differs by content and operation: Enterprise/Edu policy, Business member removal, user deletion and conditional admin controls.

Limitations

Member removal is not content deletion: project/GPT ownership reassignment does not grant access to the removed member's private conversations.
The broader Business privacy retention statement is recorded alongside the detailed operational gaps instead of being discarded or treated as an Enterprise-equivalent setting.

default_retention What is retained and for how long by default? [supported]: Saved chats remain until deletion/applicable policy. The leaver guide specifically retains removed Business members' chats/files/canvas indefinitely; Enterprise/Edu leavers follow configured retention. This is removal behavior, not a complete Business admin-settings specification. Sources: chatgpt:oa-retention-r2, chatgpt:oa-leavers-r2.
admin_retention Can admins set retention periods? [partial]: Enterprise/Edu configuration is documented. The privacy page says Business admins can control retention, and the managed-account notice makes controls configuration-dependent; the exact standalone Business setting, role, supported periods and content coverage were not verified. Sources: chatgpt:oa-leavers-r2, chatgpt:oa-privacy-r2, chatgpt:oa-managed-access-r2.
user_deletion Can users delete their chats and files permanently? [partial]: Users delete saved chats and Library files separately; deletion is normally scheduled within30 days, with de-identification/legal/security exceptions and separate Enterprise inactive-file backup handling. Sources: chatgpt:oa-retention-r2.
contract_end_deletion What is deleted at contract end, and when? [partial]: DPA 2.11 provides return/deletion on customer instruction after contract expiry, subject to legal retention; no fixed retrieval/deletion deadline is stated there. Sources: chatgpt:oa-dpa.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-retention-r2, chatgpt:oa-leavers-r2, chatgpt:oa-privacy-r2, chatgpt:oa-managed-access-r2, chatgpt:oa-dpa.

Microsoft Copilot

Agent cross-checked Support: partial

Purview governs retained Exchange copies of managed Copilot interactions; uploaded-file repository retention is outside this finding.

Availability: generally-available · Delivery: native
Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Managed work/school Microsoft Copilot and Copilot Chat with EDP; Exchange prompt/response copies governed by applicable Purview retention/holds; add_ons=Eligible Microsoft365 tenant, Applicable Purview retention/eDiscovery licensing and configured policies; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified.

Limitations

Narrowed scope resolves the publication conflict for this finding: Exchange interaction copies are separate from uploaded-file repositories and temporary prompt context.
No universal18-month file-retention promise or immediate-deletion guarantee is made. Full repository/post-termination behavior needs a separate source/tenant check.

default_retention What is retained and for how long by default? [partial]: Prompts/responses are logged in Exchange; retention depends on tenant policies. A universal default duration for uploaded files/indexes is not established and is excluded from this Exchange-interaction scope. Sources: microsoft-copilot:ms-chat-privacy-r2, microsoft-copilot:ms-retention-r2.
admin_retention Can admins set retention periods? [supported]: Purview can retain/delete interaction copies; retention and eDiscovery holds can suspend permanent deletion. Sources: microsoft-copilot:ms-retention-r2.
user_deletion Can users delete their chats and files permanently? [partial]: Removing visible history does not immediately delete retained Exchange copies; retention/hold processing continues asynchronously. Sources: microsoft-copilot:ms-retention-r2.
contract_end_deletion What is deleted at contract end, and when? [unknown]: What is deleted at contract end, and when? Unverified after checking Purview retention and privacy documentation; complete post-termination deletion terms were not retrieved.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-chat-privacy-r2, microsoft-copilot:ms-retention-r2.

DATA-05 Sub-processors and foreign-law exposure

Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

A dated processor list and contractual transfer/notice rules are public.

Limitations

subprocessor_countries: Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee.
parent_jurisdiction: EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified.

subprocessor_list Is a dated sub-processor list published? [supported]: OpenAI publishes a product-scoped list updated 2026-10-14. Sources: chatgpt:oa-subprocessors-20261026.
subprocessor_countries Which countries do sub-processors operate in? [partial]: Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee. Sources: chatgpt:oa-subprocessors-20261026.
change_notification Are customers notified of sub-processor changes? [supported]: DPA 2.9 gives notification and a 30-day objection period; subscribers can receive email. Sources: chatgpt:oa-dpa-20261026.
parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified. Sources: chatgpt:oa-services-20261026, chatgpt:oa-subprocessors-20261026.
transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [supported]: DPA 4.1 uses SCC safeguards or an applicable adequacy decision for transfers of EEA/Swiss data. Sources: chatgpt:oa-dpa-20261026.
government_access_policy Is there a published government-access or transparency policy? [supported]: OpenAI publishes a Government User Data Request Policy and semiannual transparency reports from its official Trust and transparency page. Current listed reporting includes January–June 2026. Sources: chatgpt:chatgpt:government-transparency-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-subprocessors-20261026, chatgpt:oa-dpa-20261026, chatgpt:oa-services-20261026, chatgpt:chatgpt:government-transparency-20261026.

Microsoft Copilot

Agent cross-checked Support: partial

Microsoft publishes subprocessor governance and change-notification routes; legal transfer details need direct contract review.

Limitations

Unverified parts: subprocessor_countries, parent_jurisdiction, transfer_mechanism, government_access_policy.
Read each atomic answer for its plan, access and feature limits.

subprocessor_list Is a dated sub-processor list published? [partial]: The AI subprocessor overview links the Online Services Subprocessors List; a dated country-by-country copy was not downloaded. Sources: microsoft-copilot:ms-subprocessors.
subprocessor_countries Which countries do sub-processors operate in? [unknown]: Which countries do sub-processors operate in? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass.
change_notification Are customers notified of sub-processor changes? [partial]: Customers can subscribe to list updates. Exact advance-notice periods were not established. Sources: microsoft-copilot:ms-subprocessors.
parent_jurisdiction Which jurisdiction governs the vendor and its parent? [unknown]: Which jurisdiction governs the vendor and its parent? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass.
transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [unknown]: Which transfer mechanism applies to non-EU/CH processing? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass.
government_access_policy Is there a published government-access or transparency policy? [unknown]: Is there a published government-access or transparency policy? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-subprocessors.

DATA-06 Contracts and regulatory coverage

Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business contracts and DPA are public; sector/legal conclusions remain outside this pass.

Limitations

dpa: The Services Agreement incorporates the public DPA; negotiability is not established.
revdsg_gdpr: The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed.
ai_act_materials: A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment.
sector_materials: The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved.

dpa Is a DPA available, and is it negotiable? [partial]: The Services Agreement incorporates the public DPA; negotiability is not established. Sources: chatgpt:oa-services-20261026, chatgpt:oa-dpa-20261026.
revdsg_gdpr Does the DPA cover revDSG and GDPR? [partial]: The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed. Sources: chatgpt:oa-dpa-20261026.
governing_law Which law and court govern the contract? [supported]: For EEA/Swiss/UK customers, governing law is Ireland and venue Dublin under the standard agreement; contracting party differs for UK. Sources: chatgpt:oa-services-20261026.
ai_act_materials Is EU AI Act documentation provided? [partial]: A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment. Sources: chatgpt:chatgpt:eu-ai-act-resources-20261026.
sector_materials Are FINMA or other sector materials provided? [partial]: The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved. Sources: chatgpt:oa-services-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-services-20261026, chatgpt:oa-dpa-20261026, chatgpt:chatgpt:eu-ai-act-resources-20261026.

Microsoft Copilot

Agent cross-checked Support: partial

Enterprise data protection links a DPA and Product Terms; no regulatory compliance verdict is made.

Limitations

Unverified parts: governing_law, ai_act_materials, sector_materials.
Read each atomic answer for its plan, access and feature limits.

dpa Is a DPA available, and is it negotiable? [partial]: Microsoft says commercial Copilot/Chat are covered by its DPA and Product Terms; negotiability was not verified. Sources: microsoft-copilot:ms-edp.
revdsg_gdpr Does the DPA cover revDSG and GDPR? [partial]: The enterprise protection page names GDPR; Swiss revDSG wording was not inspected. Sources: microsoft-copilot:ms-edp.
governing_law Which law and court govern the contract? [unknown]: Which law and court govern the contract? Unverified after checking Enterprise data protection; the public DPA document index timed out, so law/court, AI Act and sector clauses remain unverified.
ai_act_materials Is EU AI Act documentation provided? [unknown]: Is EU AI Act documentation provided? Unverified after checking Enterprise data protection; the public DPA document index timed out, so law/court, AI Act and sector clauses remain unverified.
sector_materials Are FINMA or other sector materials provided? [unknown]: Are FINMA or other sector materials provided? Unverified after checking Enterprise data protection; the public DPA document index timed out, so law/court, AI Act and sector clauses remain unverified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-edp.

DATA-07 Certifications and attestations

Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Trust-portal claims remain unverified certificate assertions.

Limitations

All certification assertions use vendor-claimed evidence, never certificate-verified.

iso_27001 ISO 27001 with scope and validity? [partial]: The portal lists ISO/IEC 27001:2022; issuer, precise certified scope and expiry were not inspected. Sources: chatgpt:oa-trust.
soc2 SOC 2 type, period and covered service? [partial]: The portal claims SOC 2 Type 2; the actual report and reporting period were not reviewed. Sources: chatgpt:oa-trust.
c5 BSI C5 attestation? [unknown]: BSI C5 attestation? Unverified after checking Trust Portal public index; no C5 attestation or certificate issuer/validity/period evidence.
other_certifications Which other certificates (27701, 42001, TISAX)? [partial]: The portal lists 27017, 27018, 27701 and 42001; none is certificate-verified here. Sources: chatgpt:oa-trust.
report_access How can customers obtain reports? [supported]: The public Trust Portal lists public/private documents and an access-request route; no access request was made. Sources: chatgpt:oa-trust.
pentest Are independent penetration test summaries available? [partial]: A Pentest Report entry exists; the report scope and results were not retrieved. Sources: chatgpt:oa-trust.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-trust.

Microsoft Copilot

Agent cross-checked Support: partial

BSI’s public registry verifies Microsoft 365 ISMS/privacy certificates with validity through July 28, 2027. A Copilot-specific certificate schedule and current SOC/C5 reports remain unverified.

Limitations

Registry verification covers the named Microsoft 365 ISMS/privacy scope; the issuer entries do not separately enumerate Copilot.
No restricted Service Trust Portal document, Copilot ISO 42001 certificate schedule, current SOC 2 audit period or C5 report was inspected.
Vendor-listed ISO 42001 scope is distinguished from issuer-verified ISO 27001/27701 metadata.

iso_27001 ISO 27001 with scope and validity? [partial]: BSI registry entry IS 552878 verifies Microsoft Corporation’s Microsoft 365 services ISMS against ISO/IEC 27001:2022, effective July 29, 2024 through July 28, 2027, under a February 14, 2024 applicability statement. Microsoft places Copilot under Microsoft 365 compliance commitments; the issuer entry does not separately enumerate Copilot, so exact app-scope verification remains incomplete. Sources: microsoft-copilot:microsoft-copilot:r5-bsi-iso27001, microsoft-copilot:microsoft-copilot:r5-copilot-compliance-boundary.
soc2 SOC 2 type, period and covered service? [unknown]: Unresolved on 2026-10-26. Searched https://servicetrust.microsoft.com/ViewPage/HomePageV2 and its public search index, https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2 and BSI’s Microsoft certificate directory. STP retrieval returned a JavaScript shell; indexed report/bridge-letter titles are not an inspected auditor opinion, audit period or Copilot-specific system description. No authenticated report was accessed.
c5 BSI C5 attestation? [unknown]: Unresolved on 2026-10-26. Searched https://servicetrust.microsoft.com/ViewPage/HomePageV2 and its public report index plus https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2 . Microsoft describes C5 controls in Office 365 SOC reporting, but a current C5 report and exact Copilot service scope/period were not retrieved; no Azure-only attestation was transferred to Copilot.
other_certifications Which other certificates (27701, 42001, TISAX)? [partial]: BSI PM 741035 verifies Microsoft 365 services’ processor privacy-management scope against ISO/IEC 27701:2019, effective July 29, 2024 through July 28, 2027. Microsoft’s public ISO 42001 page names Copilot/Chat, but its product-specific certificate issuer/validity were not obtained. No TISAX evidence or separately enumerated Copilot 27701 scope was verified. Sources: microsoft-copilot:microsoft-copilot:r5-bsi-iso27701, microsoft-copilot:microsoft-copilot:r5-iso42001-scope.
report_access How can customers obtain reports? [supported]: Customers use the Microsoft Service Trust Portal for audit reports. Some downloads require an Entra organizational cloud-services account and acceptance of a compliance-material NDA. No restricted document was accessed in this research. Sources: microsoft-copilot:microsoft-copilot:r4-report-access.
pentest Are independent penetration test summaries available? [partial]: STP documents a Pen Test and Security Assessments category for third-party attestations. No Copilot-specific assessment scope, date or summary was downloaded. Sources: microsoft-copilot:microsoft-copilot:r4-report-access.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:microsoft-copilot:r4-report-access, microsoft-copilot:microsoft-copilot:r5-bsi-iso27001, microsoft-copilot:microsoft-copilot:r5-bsi-iso27701, microsoft-copilot:microsoft-copilot:r5-copilot-compliance-boundary, microsoft-copilot:microsoft-copilot:r5-iso42001-scope.

DATA-08 Encryption and key control

Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Encryption, optional Enterprise key control and IP restrictions are documented separately.

Limitations

Unverified parts: tenant_isolation.
Read each atomic answer for its plan, access and feature limits.

encryption_at_rest Is data encrypted at rest? [supported]: OpenAI states AES-256 at rest and TLS 1.2+ in transit. Sources: chatgpt:oa-privacy.
customer_managed_keys Can the customer manage or hold the keys? [partial]: Eligible Enterprise/Edu EKM uses external AWS/GCP/Azure master keys and an account representative; feature coverage requires the EKM matrix. Sources: chatgpt:oa-ekm.
private_networking Is private connectivity or IP restriction available? [partial]: Enterprise/Edu IP allowlists block off-list user traffic; the Compliance API has separate enforced policies. This does not establish private-link connectivity. Sources: chatgpt:oa-ip.
tenant_isolation How are customers separated in shared SaaS? [unknown]: How are customers separated in shared SaaS? Unverified after checking enterprise privacy, EKM and IP documentation; tenant-isolation implementation and full key-location/feature matrix not tested.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-privacy, chatgpt:oa-ekm, chatgpt:oa-ip.

Microsoft Copilot

Agent cross-checked Support: partial

Microsoft documents encryption and tenant separation; key-control coverage varies by component.

Limitations

Unverified parts: private_networking.
Read each atomic answer for its plan, access and feature limits.

encryption_at_rest Is data encrypted at rest? [supported]: Enterprise protection documents encryption at rest and in transit. Sources: microsoft-copilot:ms-edp.
customer_managed_keys Can the customer manage or hold the keys? [partial]: Agent Builder explicitly does not support customer-managed keys; this does not establish the key policy of every M365 workload. Sources: microsoft-copilot:ms-builder.
private_networking Is private connectivity or IP restriction available? [unknown]: Is private connectivity or IP restriction available? Unverified after checking enterprise data protection and Agent Builder limitations; private networking/IP restrictions and complete key-location matrix not established.
tenant_isolation How are customers separated in shared SaaS? [supported]: Microsoft documents separation of customer tenants; isolation was not tested. Sources: microsoft-copilot:ms-edp.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-edp, microsoft-copilot:ms-builder.

DATA-09 Professional secrecy

Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Commercial confidentiality and authorized access rules are documented; no plan-specific professional-secrecy undertaking was retrieved.

Availability: unknown · Delivery: unknown
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.; os=not specified.

Limitations

General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.
No legal compliance verdict; unknown does not mean the offering is unavailable.

secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.
subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.
secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: Is it a dedicated offering or add-on, and on which plan? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.
content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: Enterprise privacy limits authorized staff access by purpose and the product-scoped subprocessor list includes review of flagged content. This is not a no-human-access commitment; a complete plain-text role/provider matrix and a §203/Art.321 access restriction were not verified. Sources: chatgpt:oa-privacy, chatgpt:oa-subprocessors, chatgpt:oa-dpa.
secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-privacy, chatgpt:oa-subprocessors, chatgpt:oa-dpa.

Microsoft Copilot

Agent cross-checked Support: partial

Commercial data protection and model-specific access safeguards are documented; a scoped professional-secrecy undertaking was not verified.

Availability: unknown · Delivery: unknown
Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.; os=not specified.

Limitations

General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.
No legal compliance verdict; unknown does not mean the offering is unavailable.

secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified.
subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified.
secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: Is it a dedicated offering or add-on, and on which plan? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified.
content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: Microsoft documents Azure OpenAI abuse-monitoring human-review exclusion and distinguishes optional Anthropic subprocessor models from models under separate retention terms. This does not establish a complete staff/subprocessor plain-text access matrix or a §203/Art.321 restriction. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic, microsoft-copilot:ms-eudb.
secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic, microsoft-copilot:ms-eudb.

Commercials and vendor

VEN-01 Pricing model and list prices

Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business has mixed seat pricing plus optional credits; Enterprise can use contracted credit or token billing.

Limitations

Read each atomic answer for its plan, access and feature limits.

pricing_unit What is the pricing unit? [supported]: Business combines Standard/Premium seats with optional workspace credit use. Enterprise pricing depends on its agreement. Sources: chatgpt:oa-business, chatgpt:oa-models.
list_prices What are list prices per plan, with date and currency? [partial]: Retrieved 2026-10-21: Standard USD 20/user/month annual or USD 25 monthly; Premium USD 100 annual-equivalent or USD 125 monthly. Enterprise quote not obtained. Sources: chatgpt:oa-billing.
included_usage What usage is included? [partial]: Premium has five times Standard included usage and no five-hour usage cap; allowances are task/model-dependent. Sources: chatgpt:oa-business.
add_ons Which features cost extra? [partial]: Credits extend eligible use; external app subscriptions and optional contracted enterprise capabilities can affect total cost. Sources: chatgpt:oa-credit-controls.
overage What do usage beyond limits and premium models cost? [partial]: Eligible activity can use workspace credits; Enterprise may bill tokens in USD. A complete scoped tariff/default workload was not priced. Sources: chatgpt:oa-credit-controls, chatgpt:oa-models.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business, chatgpt:oa-models, chatgpt:oa-billing, chatgpt:oa-credit-controls.

Microsoft Copilot

Agent cross-checked Support: partial

Pricing combines seat licensing with usage-based extensions and base-suite prerequisites.

Limitations

Read each atomic answer for its plan, access and feature limits.

pricing_unit What is the pricing unit? [supported]: Paid Copilot is a per-user add-on; Chat is included with eligible M365 and some extensions are metered. Sources: microsoft-copilot:ms-price-us.
list_prices What are list prices per plan, with date and currency? [supported]: Retrieved 2026-10-21: US USD 30/user/month billed annually; Germany EUR 26/user/month billed annually, excluding VAT. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-price-de.
included_usage What usage is included? [partial]: Paid users have included qualifying assistive-agent usage; exact limits and exclusions depend on the scenario. Sources: microsoft-copilot:ms-credit-rates.
add_ons Which features cost extra? [supported]: Qualifying M365 licensing is separate; Cowork is metered and compliance tools can need further entitlements. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-setup.
overage What do usage beyond limits and premium models cost? [partial]: Credits have feature-dependent rates; prepaid exhaustion may continue into PAYG. Currency-per-credit and full premium-model rate mapping were not retrieved. Sources: microsoft-copilot:ms-credit-rates, microsoft-copilot:ms-cost-setup.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-price-de, microsoft-copilot:ms-credit-rates, microsoft-copilot:ms-setup, microsoft-copilot:ms-cost-setup.

VEN-02 Scenario cost

Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Only a 200-seat Business licence floor can be calculated; larger new deployments need an Enterprise quote.

Limitations

ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input plus 600 output tokens/message only where separately billed.
ECB 2026-10-20: EUR 1 = USD 1.1215 = CHF 0.9237. Vendor USD is primary. Totals are floor + unknown; no proxy replaces an unknown vendor tariff.

cost_200 Year-one cost at 200 users? [partial]: From USD 48000.00 + unknown, EUR 42799.82 + unknown or CHF 39534.20 + unknown for 12 months excluding VAT: 200 Standard seats at USD 20/month billed annually. No Premium seats, credits or discounts assumed; included allowance sufficiency is unverified. Sources: chatgpt:oa-billing, chatgpt:oa-services, chatgpt:fx-20261020.
cost_1000 Year-one cost at 1,000 users? [unknown]: Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.
cost_5000 Year-one cost at 5,000 users? [unknown]: Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.
variable_share Which part depends on usage? [partial]: Credits after included allowances and Enterprise token-billed work depend on model/task consumption; that workload tariff remains unpriced. Sources: chatgpt:oa-credit-controls, chatgpt:oa-models.
unknown_parts Which costs could not be priced? [partial]: Enterprise licence/commitment, included capacity, credit/token consumption, optional enterprise features and deployment/support services remain unpriced. Sources: chatgpt:oa-business.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-billing, chatgpt:oa-services, chatgpt:fx-20261020, chatgpt:oa-credit-controls, chatgpt:oa-models, chatgpt:oa-business.

Microsoft Copilot

Agent cross-checked Support: partial

A reproducible licence-only scenario is available; full rollout cost remains open.

Limitations

Shared assumptions v1.3; ECB 2026-10-20 EUR 1 = USD 1.1215 = CHF 0.9237. The stated mix is a research assumption, not an observed workload or entitlement.
Full totals remain baseline + unknown because additional licences, workload capacity, optional support and deployment costs were not priced.

cost_200 Year-one cost at 200 users? [partial]: From EUR 62400.00 + unknown, or CHF 57638.88 + unknown, for 12 months excluding VAT. Licence-only incremental add-on baseline at EUR 26/user/month; eligible M365 licences assumed already owned. ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input and 600 output tokens/message where usage is billed separately. No metered agent/Cowork usage or discounts assumed; included-capacity sufficiency is unverified. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:fx-20261020.
cost_1000 Year-one cost at 1,000 users? [partial]: From EUR 312000.00 + unknown, or CHF 288194.40 + unknown, for 12 months excluding VAT. Licence-only incremental add-on baseline at EUR 26/user/month; eligible M365 licences assumed already owned. ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input and 600 output tokens/message where usage is billed separately. No metered agent/Cowork usage or discounts assumed; included-capacity sufficiency is unverified. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:fx-20261020.
cost_5000 Year-one cost at 5,000 users? [partial]: From EUR 1560000.00 + unknown, or CHF 1440972.00 + unknown, for 12 months excluding VAT. Licence-only incremental add-on baseline at EUR 26/user/month; eligible M365 licences assumed already owned. ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input and 600 output tokens/message where usage is billed separately. No metered agent/Cowork usage or discounts assumed; included-capacity sufficiency is unverified. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:fx-20261020.
variable_share Which part depends on usage? [partial]: Cowork and uncovered agent/credit usage add variable charges. No model/task tariff is substituted where the product does not publish the required rate. Sources: microsoft-copilot:ms-price-us.
unknown_parts Which costs could not be priced? [partial]: Base-suite renewal costs, metered workload, usage headroom, implementation and optional compliance/support charges remain unpriced. Sources: microsoft-copilot:ms-price-us.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:fx-20261020, microsoft-copilot:ms-price-us.

VEN-03 Evaluation access

Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business is self-serve; complete Enterprise evaluation remains sales-dependent and untested.

Limitations

Unverified parts: self_serve_trial, trial_scope.
Read each atomic answer for its plan, access and feature limits.

free_tier Is there a free tier for business use? [partial]: A personal Free plan exists, but Business starts with paid seats and a separate managed workspace. Free does not establish Business/Enterprise controls. Sources: chatgpt:oa-business-faq, chatgpt:oa-word.
self_serve_trial Is a self-serve business trial available? [unknown]: Is a self-serve business trial available? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.
trial_scope Do trials include SSO, connectors and admin features? [unknown]: Do trials include SSO, connectors and admin features? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.
sales_gate Does meaningful evaluation require sales contact? [partial]: Business signup is self-serve; Enterprise upgrades and contracted options are directed to sales. No contact was made. Sources: chatgpt:oa-business, chatgpt:oa-business-faq.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq, chatgpt:oa-word, chatgpt:oa-business.

Microsoft Copilot

Agent cross-checked Support: partial

Eligible M365 users can evaluate Copilot Chat directly; paid pilot terms remain unverified.

Limitations

Unverified parts: sales_gate.
Read each atomic answer for its plan, access and feature limits.

free_tier Is there a free tier for business use? [supported]: Chat has no incremental charge for eligible M365 work accounts, with enterprise protections. Sources: microsoft-copilot:ms-price-us.
self_serve_trial Is a self-serve business trial available? [partial]: The enterprise page offers Chat access as the evaluation path; a timed paid add-on trial was not established. Sources: microsoft-copilot:ms-price-us.
trial_scope Do trials include SSO, connectors and admin features? [partial]: Chat includes enterprise protection and agent management, but full paid work grounding and other enterprise scenarios need their prerequisites. Sources: microsoft-copilot:ms-price-us.
sales_gate Does meaningful evaluation require sales contact? [unknown]: Does meaningful evaluation require sales contact? Unverified after checking enterprise pricing FAQ; no signup, card check or enterprise trial was performed.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us.

VEN-04 Contract terms and pricing transparency

Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business terms are public; Enterprise pricing and commercial scope need a quote.

Limitations

Read each atomic answer for its plan, access and feature limits.

minimum_commitment What seat or spend minimum applies? [supported]: New Business workspaces require at least two Standard/Premium seats and allow at most 200 paid seats since 2026-08-24; grandfathered workspaces differ. Sources: chatgpt:oa-business-faq.
contract_length What contract lengths are offered? [supported]: Business supports monthly or annual billing; Enterprise term is on its order form. Sources: chatgpt:oa-billing, chatgpt:oa-services.
cancellation How can the contract be cancelled or reduced? [partial]: Business seat reductions take effect next billing cycle. Contracted renewal reductions normally need 30-day notice under the standard agreement. Sources: chatgpt:oa-billing, chatgpt:oa-services.
local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: EEA/Swiss customers have an Irish contracting party; self-serve invoice/PO/bank-transfer requirements are directed to a contracted plan. Exact CHF/EUR billing availability was not established. Sources: chatgpt:oa-services, chatgpt:oa-business.
transparency_class Is pricing transparent, partial, quote-only or unknown? [partial]: Business seat pricing is public but usage remains partly specified; Enterprise total is quote-only in this pass. Sources: chatgpt:oa-business.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq, chatgpt:oa-billing, chatgpt:oa-services, chatgpt:oa-business.

Microsoft Copilot

Agent cross-checked Support: partial

Public seat prices are visible; procurement and cancellation details remain partly specified.

Limitations

Unverified parts: minimum_commitment, cancellation, local_invoicing.
Read each atomic answer for its plan, access and feature limits.

minimum_commitment What seat or spend minimum applies? [unknown]: What seat or spend minimum applies? Unverified after checking enterprise price cards and FAQ; seat minimums, downgrade/cancellation rules and contracting-entity currency terms not retrieved.
contract_length What contract lengths are offered? [supported]: The quoted add-on price uses annual auto-renewing subscription billing. Sources: microsoft-copilot:ms-price-de.
cancellation How can the contract be cancelled or reduced? [unknown]: How can the contract be cancelled or reduced? Unverified after checking enterprise price cards and FAQ; seat minimums, downgrade/cancellation rules and contracting-entity currency terms not retrieved.
local_invoicing Can it be invoiced in CHF or EUR from a European entity? [unknown]: Can it be invoiced in CHF or EUR from a European entity? Unverified after checking enterprise price cards and FAQ; seat minimums, downgrade/cancellation rules and contracting-entity currency terms not retrieved.
transparency_class Is pricing transparent, partial, quote-only or unknown? [partial]: Partially specified: list seat prices exist, while base licensing, metered services and negotiated terms change total cost. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:ms-price-us.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:ms-price-us.

VEN-05 Source licence

Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

The hosted service is provided under commercial access terms; a component source-licence inventory was not verified.

Limitations

Unverified parts: enterprise_features_closed.
Read each atomic answer for its plan, access and feature limits.

licence_type Which licence applies to each component? [partial]: Services Agreement grants a term-limited non-exclusive service-use right and restricts reverse engineering; no OSI licence for the hosted workspace was established. Sources: chatgpt:oa-services.
branding_restrictions Do licence terms restrict branding or user counts? [partial]: Account resale/sharing and rate-limit circumvention are contractually restricted; component-specific branding terms were not retrieved. Sources: chatgpt:oa-services.
enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unverified after checking Services Agreement; repository visibility of SDKs/examples does not establish the hosted product source licence.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-services.

Microsoft Copilot

Agent cross-checked Support: partial

Commercial hosted-service use is governed by restrictive Microsoft licence terms; component source licences remain unverified.

Limitations

This records hosted-service contractual rights, not an audited licence inventory for every client, sample or connector.

licence_type Which licence applies to each component? [partial]: The hosted commercial service uses Microsoft Online Services Product Terms. Use is limited to the licensing agreement, rights are reserved, and reverse engineering is restricted. Individual client and connector source licences were not inventoried. Sources: microsoft-copilot:microsoft-copilot:r4-online-service-terms.
branding_restrictions Do licence terms restrict branding or user counts? [unknown]: Do licence terms restrict branding or user counts? Unverified after checking Microsoft product, licensing and Agent Builder documentation; no service/client/connector source-licence inventory or current product licence grant was inspected.
enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unverified after checking Microsoft product, licensing and Agent Builder documentation; no service/client/connector source-licence inventory or current product licence grant was inspected.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:microsoft-copilot:r4-online-service-terms.

VEN-06 Data export and exit

Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business restricts member self-export but documents conditional owner exports; Enterprise/Edu Compliance retrieval is separate.

Limitations

The documented Business owner export is conditional and per member; the guide does not establish a bulk workspace export or complete archive.
Enterprise/Edu Compliance retrieval is not a complete portable workspace export. No admin archive or exit fixture.

chat_export Can admins export all chats? [partial]: Business members cannot self-export workspace data through Settings > Data controls. An owner can select the Business workspace > Members > member three-dot menu > Export data, if available, to export that member's data. Bulk all-chat coverage is unverified. Enterprise/Edu owners can separately grant Compliance conversation access. Sources: chatgpt:oa-business-faq-r2, chatgpt:oa-business-owner-export-r3, chatgpt:oa-compliance-r2.
assistant_export Can assistants and prompts be exported in a reusable format? [unknown]: Can assistants and prompts be exported in a reusable format? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.
knowledge_export Can knowledge bases and their sources be exported? [unknown]: Can knowledge bases and their sources be exported? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.
export_format Are formats documented and machine-readable? [partial]: Enterprise/Edu has documented compliance log/state API access. No complete Business admin archive format or reusable chat/assistant/knowledge package was verified. Sources: chatgpt:oa-compliance-r2.
post_termination_window How long can data be retrieved after termination? [partial]: The DPA provides return/deletion on instruction after expiry but no fixed recovery window was verified. Sources: chatgpt:oa-dpa.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq-r2, chatgpt:oa-business-owner-export-r3, chatgpt:oa-compliance-r2, chatgpt:oa-dpa.

Microsoft Copilot

Agent cross-checked Support: partial

Compliance search/export is distinct from a reusable complete workspace exit.

Limitations

Unverified parts: assistant_export, knowledge_export, post_termination_window.
Read each atomic answer for its plan, access and feature limits.

chat_export Can admins export all chats? [partial]: Microsoft documents Content search/Purview access and Teams Export APIs for stored interaction data; completeness across every chat surface was not tested. Sources: microsoft-copilot:ms-privacy.
assistant_export Can assistants and prompts be exported in a reusable format? [unknown]: Can assistants and prompts be exported in a reusable format? Unverified after checking Copilot privacy, retention and Agent Builder documentation; no admin export or post-contract retrieval test.
knowledge_export Can knowledge bases and their sources be exported? [unknown]: Can knowledge bases and their sources be exported? Unverified after checking Copilot privacy, retention and Agent Builder documentation; no admin export or post-contract retrieval test.
export_format Are formats documented and machine-readable? [partial]: Teams has an export API route; a complete reusable chat/assistant/knowledge format was not established. Sources: microsoft-copilot:ms-privacy.
post_termination_window How long can data be retrieved after termination? [unknown]: How long can data be retrieved after termination? Unverified after checking Copilot privacy, retention and Agent Builder documentation; no admin export or post-contract retrieval test.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-privacy.

VEN-07 Support and service levels

Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

A public component status page is available; language-specific support and SLA credits remain unverified.

Limitations

support_channels: The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified.
support_languages: Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
regional_presence: OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established.
uptime_sla: Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.

support_channels Which support channels are available on each plan? [partial]: The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified. Sources: chatgpt:chatgpt:review-fix-support-channel-20261026, chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026.
support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
regional_presence Is there a DACH or Swiss entity, team or partner? [partial]: OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established. Sources: chatgpt:chatgpt:german-office-20261026.
uptime_sla Is there an uptime SLA with credits? [unknown]: Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
status_page Is there a public status page with history? [supported]: OpenAI Status lists component health and incident updates; no historical uptime score was computed. Sources: chatgpt:oa-status-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-faq-20261026, chatgpt:oa-status-20261026, chatgpt:chatgpt:german-office-20261026, chatgpt:chatgpt:review-fix-support-channel-20261026, chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026.

Microsoft Copilot

Agent cross-checked Support: partial

Copilot support entry points are documented; plan-specific response, language and SLA commitments remain gaps.

Limitations

Developer/extensibility support route only; no support case or sales request was opened.

support_channels Which support channels are available on each plan? [partial]: Copilot service/development support uses Admin Center Help and Support; the extensibility guide ties service requests to a Premier/Unified support agreement. General questions can use Microsoft Q&A. A complete plan/language/SLA matrix was not retrieved. Sources: microsoft-copilot:microsoft-copilot:r4-support-channels.
support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits.
regional_presence Is there a DACH or Swiss entity, team or partner? [unknown]: Is there a DACH or Swiss entity, team or partner? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits.
uptime_sla Is there an uptime SLA with credits? [unknown]: Is there an uptime SLA with credits? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits.
status_page Is there a public status page with history? [unknown]: Is there a public status page with history? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:microsoft-copilot:r4-support-channels.

VEN-08 Onboarding, training and adoption

Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Public learning and implementation guidance are available; included service entitlements remain open.

Limitations

Unverified parts: onboarding_service, service_cost.
Read each atomic answer for its plan, access and feature limits.

onboarding_service Is guided onboarding included? [unknown]: Is guided onboarding included? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.
user_training Is end-user training offered, in which languages? [partial]: Academy offers worker/builder/leader courses and live/on-demand events; DE/FR/IT delivery was not established. Sources: chatgpt:oa-academy.
use_case_library Are role-based use cases and templates provided? [partial]: Academy and Enterprise quickstart provide role/use-case and deployment guidance; a complete template catalogue was not audited. Sources: chatgpt:oa-academy, chatgpt:oa-admin-quickstart.
adoption_programme Is there a champion or adoption programme? [partial]: Academy includes leadership/adoption learning; an included formal champion programme was not verified. Sources: chatgpt:oa-academy.
service_cost Which services cost extra? [unknown]: Which services cost extra? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-academy, chatgpt:oa-admin-quickstart.

Microsoft Copilot

Agent cross-checked Support: partial

Microsoft publishes role-based learning and adoption materials.

Limitations

Unverified parts: onboarding_service, service_cost.
Read each atomic answer for its plan, access and feature limits.

onboarding_service Is guided onboarding included? [unknown]: Is guided onboarding included? Unverified after checking Copilot Skilling Center and commercial resources; included onboarding entitlements, service language and professional-service fees not established.
user_training Is end-user training offered, in which languages? [partial]: The Skilling Center lists Academy learning, webinars and instructor-led events; exact DE/FR/IT delivery was not checked. Sources: microsoft-copilot:ms-training.
use_case_library Are role-based use cases and templates provided? [supported]: Copilot Prompt Gallery offers starter prompts. Sources: microsoft-copilot:ms-price-us.
adoption_programme Is there a champion or adoption programme? [supported]: Microsoft links its Champion programme and adoption resources. Sources: microsoft-copilot:ms-training.
service_cost Which services cost extra? [unknown]: Which services cost extra? Unverified after checking Copilot Skilling Center and commercial resources; included onboarding entitlements, service language and professional-service fees not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-training, microsoft-copilot:ms-price-us.

Sources

Uploading files and audio to ChatGPT chatgpt:oa-files
Uploads have format-specific limits, 40-file Business/Enterprise projects, 20-file GPT knowledge and Enterprise-only PDF visual retrieval.
Formats; size/rate/storage limits; projects; PDF visual retrieval · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Business models and limits chatgpt:oa-business-models-r2
Business distinguishes GPT6 Chat powered by Sol/Astra from separate Work models, with Standard/Premium allowances and rollout limits.
Chat picker; Higher intelligence; Pro; Work models · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Enterprise and Edu models and limits chatgpt:oa-enterprise-models-r2
Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls.
Enterprise Chat rollout; Work/Codex distinction; model picker; tools · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Work and Codex chatgpt:oa-work-r2
Work has its own model picker and task/output capabilities; Chat-specific model guides define the GPT6 Chat alias rather than Work model labels.
Work deliverables; picker; access and permissions · documented · Source date not stated · Retrieved 2026-10-21
Choose your model when editing with Copilot in PowerPoint microsoft-copilot:ms-ppt-model-r2
Commercial PowerPoint editing documents Auto, ChatGPT and Claude choices, with Anthropic admin enablement and session/region limits.
Commercial subscription requirement; editing-mode selector; session and region limits · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Enterprise and Edu release notes chatgpt:oa-enterprise-notes
Dated Enterprise/Edu notes record live-app migration, collaboration and add-in changes, Intune eligibility and planned GPT retirement.
October 16 sync retirement; September 25 Teams; September GPT migration; May 6 Intune · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Business release notes chatgpt:oa-business-notes
Dated Business notes document workspace analytics, Excel/Sheets integration, agent/work changes and app-template access.
April 16 analytics; May 5 Sheets; May 22 agents; July 9 Work · documented · Source date not stated · Retrieved 2026-10-21
AI at Work Roadmap microsoft-copilot:ms-roadmap
The roadmap contains dated model launches, identifies Office in Copilot as Frontier and lists Cowork as generally available.
September model entries; October 9 Office Frontier; June 16 Cowork GA · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Microsoft 365 Copilot release notes microsoft-copilot:ms-release
Release notes distinguish platform availability and describe gradual tenant rollout.
October 6 2026; gradual release policy · documented · Source date 2026-10-06 · Retrieved 2026-10-21
ChatGPT Business - Overview chatgpt:oa-business
Business is self-serve with Standard/Premium seats, includes Chat/Work, and remains separate from API billing.
Standard/Premium seats; plan comparison; Team rename · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Enterprise admin quickstart chatgpt:oa-admin-quickstart
Enterprise rollout uses SSO, tenant directory sync, groups/RBAC and workspace-specific product access.
Identity; SCIM; groups; controls; billing · documented · Source date not stated · Retrieved 2026-10-21
Managing workspace settings in ChatGPT Enterprise chatgpt:oa-admin-settings
Enterprise settings include model defaults, role-scoped features/memory and a recurring AI-policy modal.
General; permissions; models; AI policy modal · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Enterprise and Edu models and limits chatgpt:oa-models
Enterprise Chat is rolling to GPT-6 powered by Sol with a separate Astra Pro control; Work has distinct model choices and RBAC eligibility.
GPT-6 Chat; Work models; routing; Astra controls · documented · Source date not stated · Retrieved 2026-10-21
Managing credits and spend controls in ChatGPT Business chatgpt:oa-credit-controls
Business can apply credit usage and recharge limits after included seat allowances, with credit-backed features unavailable when credits are insufficient.
Included use; recharge cap; per-seat/user limits · documented · Source date not stated · Retrieved 2026-10-21
Anthropic models in Microsoft Online Services microsoft-copilot:ms-anthropic
Anthropic is disabled by default for EU/EFTA/UK tenants, excluded from EU/in-country processing commitments, and retention-labelled models have separate terms.
Opt-in regions; admin settings; Anthropic models with Data Retention · documented · Source date not stated · Retrieved 2026-10-21
Microsoft Copilot Plans and Pricing - Enterprise microsoft-copilot:ms-price-us
The US page lists Copilot Chat at no additional cost with eligible M365, a USD 30 annual-billing monthly add-on, separate base licensing and metered agent/Cowork use.
Copilot Chat; paid add-on; compare plans; FAQ · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Data analysis with ChatGPT chatgpt:oa-analysis
Analysis uses a stateful Jupyter/Python environment, supports chart generation and cannot make external network requests from that environment.
Python execution; charts; network constraint · documented · Source date not stated · Retrieved 2026-10-21
File upload in Microsoft Copilot microsoft-copilot:ms-upload
The support article names document/image/text formats and a limit of 20 files per conversation and 50 MB per file.
Supported file formats; file limits; files handling · documented · Source date not stated · Retrieved 2026-10-21
Projects in ChatGPT chatgpt:oa-projects
Projects persist chats/files/instructions; shared members can read and download project files and branch chats.
Sharing; visibility; memory; GPT use; retention · documented · Source date not stated · Retrieved 2026-10-21
Get answers and insights about your Microsoft Copilot Notebook microsoft-copilot:ms-notebooks
Free Copilot Chat notebooks use up to 50 references; paid notebook grounding uses up to 300, with broader entity types.
Reference limits and supported content types · documented · Source date not stated · Retrieved 2026-10-21
Provide custom instructions for your Microsoft Copilot Notebook microsoft-copilot:ms-notebook-instructions
Notebook instructions can be edited and shared collaboratively; a SharePoint or OneDrive service plan is required.
Instructions; sharing note; prerequisites · documented · Source date not stated · Retrieved 2026-10-21
Agent Builder in Microsoft 365 Copilot microsoft-copilot:ms-builder
Agent Builder creates knowledge/instruction agents, has admin access controls and requires Copilot Studio for authored external actions.
Knowledge; licensing; admin controls; known limitations · documented · Source date 2026-09-30 · Retrieved 2026-10-21
SharePoint app and setup in ChatGPT chatgpt:oa-sharepoint
Live SharePoint searches accessible SharePoint/OneDrive content and uses Microsoft consent plus separate ChatGPT action and site controls.
Live access; delegated permissions; site allowlist; labels; file limits · documented · Source date not stated · Retrieved 2026-10-21
Connected apps in ChatGPT chatgpt:oa-apps
Apps use workspace and account permissions, can support actions and events, and have separate plugin installation and provider authorization.
Availability; authorization; actions; event tasks · documented · Source date not stated · Retrieved 2026-10-21
Developer mode and MCP apps in ChatGPT chatgpt:oa-mcp
Custom remote MCP apps support write tools in beta with plan-specific developer/publishing controls and action approvals.
Beta availability; Business versus Enterprise/Edu; remote connections; actions · documented · Source date not stated · Retrieved 2026-10-21
Creating and managing team tasks in ChatGPT chatgpt:oa-team-tasks
Business/Enterprise team tasks run in the cloud under a team service account using approved connections and scheduled or supported app-event triggers.
Availability; service account; triggers; control; sharing · documented · Source date not stated · Retrieved 2026-10-21
Data, Privacy, and Security for Microsoft Copilot microsoft-copilot:ms-privacy
Microsoft documents the rename, Graph permissions, protected interaction storage, no foundation-model training and residency exceptions.
Rename note; organizational data; stored interactions; EU Data Boundary · documented · Source date not stated · Retrieved 2026-10-21
Prerequisites for deploying connectors microsoft-copilot:ms-connector-license-r2
Paid Copilot/E7 supports connector grounding and federation; Studio/pay-as-you-go supports synced data in agents only, with no federated entitlement.
Licensing matrix; federated prerequisites; synced versus agents · documented · Source date 2026-06-02 · Retrieved 2026-10-21
Copilot connectors overview microsoft-copilot:ms-connectors-r2
Synced connectors index content/ACLs and provide citations; federation fetches live, while this October6 overview retains earlier read-only rollout wording.
Architecture; source examples; citations; October rollout note · documented · Source date 2026-10-06 · Retrieved 2026-10-21
Federated connectors overview microsoft-copilot:ms-federated-r2
The October16 detailed guide documents source-authorized writes and per-tool approval; Researcher stays read-only and Coming soon labels the admin Tools view.
Supported experiences; user licence; actions and confirmation; Tools view · documented · Source date 2026-10-16 · Retrieved 2026-10-21
Set up custom federated connectors microsoft-copilot:ms-custom-mcp-r2
Custom MCP prerequisites include create/update/delete tools; user access requires the Copilot licence and intersecting tenant/staging controls.
MCP prerequisites; OAuth; tenant controls and staged rollout · documented · Source date 2026-10-16 · Retrieved 2026-10-21
Self-serve sync connectors overview microsoft-copilot:ms-personal-sync-r2
Self-serve Confluence/Jira synchronization is a limited-preview per-user route with documented incremental/full crawl intervals.
Limited preview; Confluence/Jira; incremental/full synchronization · documented · Source date 2026-08-13 · Retrieved 2026-10-21
Company knowledge in ChatGPT chatgpt:oa-company-r2
Current Company Knowledge uses enabled eligible app connections for Business/Enterprise/Edu and inherits source access without claiming a universal copied index.
Current app-based workflow; plans; source permissions · documented · Source date not stated · Retrieved 2026-10-21
SharePoint app and setup in ChatGPT chatgpt:oa-sharepoint-r2
The live app uses Microsoft delegated access and separately enabled actions; site-policy controls need workspace enablement rather than inheriting a blanket plan entitlement.
Live app; Microsoft permissions; action enablement · documented · Source date not stated · Retrieved 2026-10-21
Managing SharePoint site access and sensitivity-label exclusions chatgpt:oa-sharepoint-policy-r2
The guide documents enabled-workspace site/label controls but does not state a complete Business/Enterprise/Edu entitlement matrix.
Availability; site-collection rules; label GUIDs · documented · Source date not stated · Retrieved 2026-10-21
Set up Microsoft Copilot and assign licenses microsoft-copilot:ms-setup
IT assigns paid licences through M365; Microsoft documents Entra MFA, conditional access and additional Purview/SAM licensing dependencies.
Prerequisites; security; get started and deploy · documented · Source date not stated · Retrieved 2026-10-21
Microsoft Purview DLP for Microsoft 365 Copilot and Cowork microsoft-copilot:ms-dlp
Purview policies can detect sensitive prompt types and block Copilot processing; file-label and prompt paths have distinct conditions.
Sensitive information types; prevent processing prompts; sensitivity labels · documented · Source date not stated · Retrieved 2026-10-21
Data residency and inference residency for ChatGPT chatgpt:oa-residency-r2
Current residency guidance describes scoped content/processing and external-app exceptions; it no longer establishes an administrator-managed sync configuration.
Current feature/storage scope; external integrations · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Enterprise and Edu release notes chatgpt:oa-enterprise-notes-r2
The October16 notice retires administrator-managed sync and directs eligible Enterprise workspaces to real-time GoogleDrive/SharePoint/Teams apps.
October16 administrator-managed sync retirement · documented · Source date 2026-10-16 · Retrieved 2026-10-21
Company knowledge in ChatGPT chatgpt:oa-company
Company Knowledge is a plugin for eligible Business/Enterprise/Edu users and uses authorized connected sources rather than granting new data access.
Requirements; source permissions; supported apps · documented · Source date not stated · Retrieved 2026-10-21
Memory in ChatGPT chatgpt:oa-memory
Memory and custom instructions differ; users can manage remembered information and admins control supported workspace settings.
Controls; sources; removal; workspace memory · documented · Source date not stated · Retrieved 2026-10-21
Personalize what Microsoft Copilot remembers microsoft-copilot:ms-memory
Microsoft documents saved memories, prior-chat inferences, custom instructions and user removal controls, with work insights depending on plan.
Saved memory; history; work insights; custom instructions; temporary chat · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Enterprise and Edu release notes chatgpt:oa-enterprise-notes-20261026
Dated Enterprise/Edu notes record live-app migration, collaboration and add-in changes, Intune eligibility and planned GPT retirement.
October 16 sync retirement; September 25 Teams; September GPT migration; May 6 Intune; public web-reader representation retrieved 2026-10-26, representation SHA256 8781183db68eb81bcf7367e33925fbcec071340b0b8901192b83ef01c70a778e · documented · Source date not stated · Retrieved 2026-10-26
Custom GPT retirement and migration FAQ chatgpt:oa-gpt-migration-r2-20261026
The accessible FAQ confirms migration to plugins, standard/approved-deferral dates, and that models/actions/sharing settings do not transfer automatically.
Plugin migration; Enterprise guidance and dates; non-transferring actions; public web-reader representation retrieved 2026-10-26, representation SHA256 dd951ed04244057574ab0c432d8a8279430ac2da83c342351588edf8d66e0a9b · documented · Source date not stated · Retrieved 2026-10-26
Managing workspace settings in ChatGPT Enterprise chatgpt:oa-admin-settings-20261026
Enterprise settings include model defaults, role-scoped features/memory and a recurring AI-policy modal.
General; permissions; models; AI policy modal; public web-reader representation retrieved 2026-10-26, representation SHA256 96c9b041bf9174a50f86db93e70e0298c6a367658ecba1cdd9db1ccaf5bb68bc · documented · Source date not stated · Retrieved 2026-10-26
ChatGPT Business release notes chatgpt:oa-business-notes-20261026
Dated Business notes document workspace analytics, Excel/Sheets integration, agent/work changes and app-template access.
April 16 analytics; May 5 Sheets; May 22 agents; July 9 Work; public web-reader representation retrieved 2026-10-26, representation SHA256 a76daa1b273dbced3f3f607908c1965a3ed86fc0cc21c798be3582eca50e374d · documented · Source date not stated · Retrieved 2026-10-26
ChatGPT Business - Overview chatgpt:oa-business-20261026
Business is self-serve with Standard/Premium seats, includes Chat/Work, and remains separate from API billing.
Standard/Premium seats; plan comparison; Team rename; public web-reader representation retrieved 2026-10-26, representation SHA256 7af98911edbf31de1850b4de99233ea6bbee5f443dce05c9d6958e004181ee13 · documented · Source date not stated · Retrieved 2026-10-26
Uploading files and audio to ChatGPT chatgpt:oa-files-20261026
Uploads have format-specific limits, 40-file Business/Enterprise projects, 20-file GPT knowledge and Enterprise-only PDF visual retrieval.
Formats; size/rate/storage limits; projects; PDF visual retrieval; public web-reader representation retrieved 2026-10-26, representation SHA256 8fbf08df3b56a93ebaf27c2ca223eb2cd449e5b1b43e5f5d09995eaeb7bb7907 · documented · Source date not stated · Retrieved 2026-10-26
Company knowledge in ChatGPT chatgpt:oa-company-r2-20261026
Current Company Knowledge uses enabled eligible app connections for Business/Enterprise/Edu and inherits source access without claiming a universal copied index.
Current app-based workflow; plans; source permissions; public web-reader representation retrieved 2026-10-26, representation SHA256 2d451d442061ec6222039e4f287ed4f08226239e708b96200ee8ea33bd7971ed · documented · Source date not stated · Retrieved 2026-10-26
Data residency and inference residency for ChatGPT chatgpt:oa-residency-r2-20261026
Current residency guidance describes scoped content/processing and external-app exceptions; it no longer establishes an administrator-managed sync configuration.
Current feature/storage scope; external integrations; public web-reader representation retrieved 2026-10-26, representation SHA256 7bc187a8fb32db1e17c0bb7e93763c0ccb2c8528a6b220f4b3d011bd151f53d3 · documented · Source date not stated · Retrieved 2026-10-26
Plugins in ChatGPT chatgpt:oa-plugins-r2-20261026
Plugins package reusable workflow instructions/apps for Chat/Work, with Business/Enterprise sharing subject to workspace controls and per-surface capabilities.
Reusable skills; references/apps; workspace sharing; surface limits; public web-reader representation retrieved 2026-10-26, representation SHA256 fcb0960b3bb65bf48aafc243940aa11c934ae0735ba6f9f1e847e1fc425ad1e4 · documented · Source date not stated · Retrieved 2026-10-26
ChatGPT for Word chatgpt:oa-word-r2-20261026
The native Word add-in drafts/revises text, but plugins are unsupported and regular ChatGPT memory/skills/history do not carry over.
Availability; writing; skills; plugin and history limitations; public web-reader representation retrieved 2026-10-26, representation SHA256 93ee7796175a908a7cd559677e9e27203399c07d0c5147311b6610272e4c93e3 · documented · Source date not stated · Retrieved 2026-10-26
Custom GPT migration: creation freeze and existing edits chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026
October 26 is a planned freeze on new GPT creation in affected Enterprise workspaces; drafts needed for migration should be published beforehand. Existing unmigrated GPTs remain editable, while migration makes the original read-only. The FAQ covers all plans for scheduled retirement and directs Enterprise customers to their account team to confirm their migration timeline.
Enterprise workspace guidance, October 26 planned milestone; all-plan retirement; timeline confirmation paragraph; public web-reader representation retrieved 2026-10-26, SHA256 4b3144d23ceb8bfd0e24a6f5b6a3c0a8cf29a4d84f64091ddafda7242ff0695c · documented · Source date not stated · Retrieved 2026-10-26
Get started with agents in the Microsoft Copilot app microsoft-copilot:ms-agents
Users can discover prebuilt and organization agents and share agent links, subject to account and organization settings.
Explore agents; create and share · documented · Source date not stated · Retrieved 2026-10-21
Connecting custom MCP servers in ChatGPT chatgpt:oa-mcp-r2
Custom MCP is available on Business/Enterprise/Edu web; the current Plugins flow does not require Developer Mode, with admin publication and plan-specific creator controls.
Availability; current Plugins flow; plan roles; action permissions · documented · Source date not stated · Retrieved 2026-10-21
Searching the web with ChatGPT chatgpt:oa-search
Search can send rewritten queries/general location to external providers and supplies cited results and an optional Chrome search extension.
Availability; sources; external providers; Chrome extension · documented · Source date not stated · Retrieved 2026-10-21
Data residency and inference residency for ChatGPT chatgpt:oa-residency
Eligible Enterprise/Edu regional storage and optional same-region GPU inference exclude system data, global CPU processing and external integrations.
Eligibility; storage/backups; GPU processing; exceptions · documented · Source date not stated · Retrieved 2026-10-21
Microsoft Copilot Chat Privacy and Protections microsoft-copilot:ms-chat-privacy
Copilot Chat has limited contextual work access, Exchange interaction logging, OneDrive uploads and a separate Bing web-query boundary.
Grounding; organizational data; logging; generated files; EUDB · documented · Source date 2026-08-24 · Retrieved 2026-10-21
Manage Microsoft Copilot Chat microsoft-copilot:ms-manage
The Allow web search policy can target the tenant, groups and users and also applies to paid Copilot.
Manage web search queries; Cloud Policy · documented · Source date not stated · Retrieved 2026-10-21
Schedule your most used Copilot prompts microsoft-copilot:ms-schedule
Paid Copilot users can schedule up to ten prompts and edit, disable or delete schedules.
Prerequisites; create; manage scheduled prompts · documented · Source date not stated · Retrieved 2026-10-21
Get started with Copilot Cowork microsoft-copilot:ms-cowork
Cowork requires paid Copilot and enabled usage billing, exposes tool steps, and supports action approval and pause/cancel controls.
Prerequisites; watch Cowork work; approve actions · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Business: General FAQ chatgpt:oa-business-faq
The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export.
Prices; seat cap; export; privacy · documented · Source date not stated · Retrieved 2026-10-21
Microsoft 365 Copilot Chat API overview microsoft-copilot:ms-chat-api-r2
The text Chat API preview requires each user to have the paid add-on, uses grounding/compliance, and excludes graphical/code/action skills.
Licensing; preview terms; limitations · documented · Source date 2026-07-02 · Retrieved 2026-10-21
Microsoft AI at Work roadmap microsoft-copilot:microsoft-copilot:r4-roadmap-work-iq
The roadmap describes Work IQ API public preview with MCP, REST and A2A access to work context. This does not establish that the separate Chat API is an MCP server or confirm endpoint/plan prerequisites.
April 30, Work IQ API public preview; October 15 legal announcement · vendor-claimed · Source date not stated · Retrieved 2026-10-26
ChatGPT Work and Codex chatgpt:oa-work
Work is the multi-step deliverable experience on eligible paid plans; cloud/local task execution and model access differ from regular Chat.
Chat versus Work; models; availability; deliverables · documented · Source date not stated · Retrieved 2026-10-21
Microsoft Copilot Chat usage report microsoft-copilot:ms-chat-usage
Unlicensed Copilot Chat usage is reported separately, anonymized by default, with per-user metrics and CSV export.
Audience; metrics; export · documented · Source date not stated · Retrieved 2026-10-21
Microsoft Copilot app deployment microsoft-copilot:microsoft-copilot:r4-mdm-deployment
The Windows Copilot installer can be distributed through Intune, Configuration Manager, Group Policy or another MDM. Automatic Microsoft 365 Apps installation has EEA/government/channel exclusions. The article confirms the Microsoft Copilot rename.
Deploy via any MDM; prevent automatic installation; rename note · documented · Source date not stated · Retrieved 2026-10-26
ChatGPT for Word chatgpt:oa-word
The shared Office add-in embeds ChatGPT in Word, requires M365 administrator approval and uses the applicable model/token allowance.
Office add-in; admin approval; limitations; pricing · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT for Word chatgpt:oa-word-r2
The native Word add-in drafts/revises text, but plugins are unsupported and regular ChatGPT memory/skills/history do not carry over.
Availability; writing; skills; plugin and history limitations · documented · Source date not stated · Retrieved 2026-10-21
Get started writing prompts in Microsoft Copilot microsoft-copilot:ms-writing-r2
The support guide gives drafting and Word rewrite examples and separately requires the commercial Copilot subscription for work-data grounding.
Scope note; draft/edit examples; work-content licence · documented · Source date not stated · Retrieved 2026-10-21
Copilot Chat file-content translation microsoft-copilot:microsoft-copilot:r5-chat-translation
Documents can be attached/referenced for prompted translation in Copilot Chat. The page documents tone and audience instructions, not a formatting-preservation guarantee or managed terminology glossary.
Translate a file; tone/style/country examples · documented · Source date not stated · Retrieved 2026-10-26
Word Translator and Copilot translation workflow microsoft-copilot:microsoft-copilot:r5-word-translation-boundary
Word Translator creates a separate translated copy while retaining formatting; Copilot adapts wording, tone and audience. The page still asks users to review tables/layout after translation and does not make Translator the Copilot Chat engine.
Translate a Word document with Translator; Rewrite translated content with AI; Review checks · documented · Source date 2026-09-16 · Retrieved 2026-10-26
SharePoint document translation scope microsoft-copilot:microsoft-copilot:r5-sharepoint-translation
SharePoint/OneDrive document processing offers format/structure-preserving translated copies, with 40 MB limits and file/permission restrictions. It is a separate service from Copilot Chat.
Requirements; translated file copy; release limitations · documented · Source date 2026-04-23 · Retrieved 2026-10-26
SharePoint terminology glossary microsoft-copilot:microsoft-copilot:r5-sharepoint-glossary
Document processing accepts language-pair glossary files, including CSV/TSV/TAB/XLF, selected in its translation workflow. This does not establish a managed glossary in Copilot Chat.
Create and use a custom glossary for document translation · documented · Source date not stated · Retrieved 2026-10-26
Document processing separate metered billing microsoft-copilot:microsoft-copilot:r5-sharepoint-metering
Document processing uses an Azure subscription/resource group and a pay-as-you-go meter. A Copilot seat alone is not evidence that the separate glossary translation service is included.
Prerequisites; services list including document translation · documented · Source date 2025-08-04 · Retrieved 2026-10-26
Images in ChatGPT chatgpt:chatgpt:images-editing-20261026
The official guide documents editing uploaded or generated images. Images are available on all tiers; Images with thinking is currently Plus/Pro/Business, with Enterprise/Edu described as coming later.
Overview, Availability and Edit your image; public web-reader representation SHA256 44b31a6adea07ee1fbba7c7f8094c14b2d08b85d14db6ac37f0732f9ad291979 · documented · Source date not stated · Retrieved 2026-10-26
ChatGPT Enterprise and Edu models and limits chatgpt:oa-enterprise-models-r2-20261026
Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls.
Enterprise Chat rollout; Work/Codex distinction; model picker; tools; public web-reader representation retrieved 2026-10-26, representation SHA256 da70d2c757d5cb302998f802acc290c8a1a4f26b86a8ab34ff9a83627f9ac7fd · documented · Source date not stated · Retrieved 2026-10-26
OpenAI Services Agreement chatgpt:oa-services-20261026
The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers.
Sections 3-7; 16.3; definitions of contracting party, governing laws and venue; public web-reader representation retrieved 2026-10-26, representation SHA256 0233863b855363cf290708260721bf7d470cd68b01718c219c441018b00e846e · documented · Source date 2025-12-01 · Retrieved 2026-10-26
Configure Microsoft Copilot settings microsoft-copilot:microsoft-copilot:r4-image-admin
Copilot Settings exposes an image-generation allow/prevent control. Available settings depend on licences, enabled features and rollout; AI Administrator is an example of the required admin role.
Configure Copilot actions; Before you begin · documented · Source date not stated · Retrieved 2026-10-26
Microsoft Product Terms for Online Services microsoft-copilot:microsoft-copilot:r4-online-service-terms
Commercial use is limited to the licensing agreement and Microsoft reserves other rights. Reverse engineering is restricted. Generative-AI output is Customer Data and Microsoft does not own it; this is not a component-by-component source-licence inventory.
Using the Online Services; Acceptable Use; Generative AI Output Content · documented · Source date not stated · Retrieved 2026-10-26
ChatGPT Voice chatgpt:oa-voice
Eligible workspaces have Voice, with Business seat-dependent allowances and separate Enterprise credit/token billing and audio retention.
Business/Enterprise availability; limits; data controls · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT mobile response actions chatgpt:chatgpt:mobile-read-aloud-20261026
Supported mobile response actions can include Read aloud; availability varies by message. This is distinct from a live Voice session and does not establish Swiss German recognition.
How do I select text or use response actions on Android?; public web-reader representation SHA256 5a659925d335100a37be401edb3f15327e8a679e3670bd3e945c97b20ca6ca4d · documented · Source date not stated · Retrieved 2026-10-26
Get started with Copilot Voice microsoft-copilot:ms-voice
Work/school dictation and read-aloud are documented, while Voice availability varies and feedback audio is removed after 48 hours.
Feature/account matrix; work/school data and privacy · documented · Source date not stated · Retrieved 2026-10-21
Data analysis with ChatGPT chatgpt:oa-analysis-r2
Data analysis documents code execution and static/interactive visualizations; Enterprise model inventory establishes the scoped plan entitlement.
Python/Jupyter execution and chart types · documented · Source date not stated · Retrieved 2026-10-21
Code interpreter security architecture microsoft-copilot:ms-code-r2
Code interpreter in Copilot/eligible declarative agents runs Python analysis and charts in session-isolated Azure VMs with no network traffic.
Availability; isolated Azure VM; Python analysis · documented · Source date 2025-11-26 · Retrieved 2026-10-21
Copilot Chat privacy and protections microsoft-copilot:ms-chat-privacy-r2
Managed work Chat logs prompts/responses in Exchange and places uploads in OneDrive for Business; generated Office files have separate download/storage paths.
Exchange logging; OneDrive uploads; Office file generation · documented · Source date 2026-08-24 · Retrieved 2026-10-21
How to change your language setting in ChatGPT chatgpt:oa-language
ChatGPT documents German, French and Italian UI settings alongside other supported languages.
Browser/mobile language setting; supported list · documented · Source date not stated · Retrieved 2026-10-21
OpenAI Trust Portal chatgpt:oa-trust
The portal claims ISO and SOC coverage and lists reports, EKM, penetration testing and a VPAT, without establishing certificate validity in this pass.
Compliance; documents; ChatGPT security features · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Supported languages for Microsoft Copilot microsoft-copilot:ms-language
The supported work/school language list includes English, German, French and Italian, with localization asserted by Microsoft.
Work or school accounts; localization description · documented · Source date not stated · Retrieved 2026-10-21
Setting up single sign-on for ChatGPT Business chatgpt:oa-business-sso
Business supports SAML/OIDC and verified domains but standalone Business excludes SCIM and synchronized groups.
Supported protocols; plan limits; automatic account creation · documented · Source date not stated · Retrieved 2026-10-21
Managing multi-factor authentication chatgpt:chatgpt:native-mfa-enforcement-20261026
Individuals can configure MFA, but the guide explicitly says administrators cannot currently enforce MFA at the ChatGPT workspace or API organization level. Identity-provider policy is a separate control.
Can admins enforce MFA for a workspace or organization?; public web-reader representation SHA256 c263aa5ec4b4533980634f9fc563829448056ddfb38d44108adfc1f2af92555e · documented · Source date not stated · Retrieved 2026-10-26
Managing billing and seats in ChatGPT Business chatgpt:oa-billing
Business lists USD 20/25 Standard and USD 100/125 Premium annual/monthly equivalents, at least two seats, and next-cycle reductions.
Seat types; minimum; billing changes · documented · Source date not stated · Retrieved 2026-10-21
Managing members, workspace roles, and seats in ChatGPT Enterprise and Edu chatgpt:oa-members
Enterprise/Edu distinguish member, analytics viewer, admin and owner; Enterprise can delegate group management and assign seat types.
Built-in roles; seat types; invitations · documented · Source date not stated · Retrieved 2026-10-21
Data retention when a member is removed from a workspace chatgpt:oa-leavers
Removal revokes access immediately, follows Enterprise retention policies, preserves Business data indefinitely, and reassigns projects/GPT ownership without exposing private conversations.
Enterprise/Edu versus Business; ownership reassignment · documented · Source date not stated · Retrieved 2026-10-21
OpenAI Services Agreement chatgpt:oa-services
The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers.
Sections 3-7; 16.3; definitions of contracting party, governing laws and venue · documented · Source date 2025-12-01 · Retrieved 2026-10-21
Set up usage-based billing for Copilot Credits microsoft-copilot:ms-cost-setup
The cost dashboard exposes policy and per-user monthly limits and consumes prepaid credit before PAYG overage.
Roles; monthly limits; prepaid and PAYG · documented · Source date not stated · Retrieved 2026-10-21
Workspace analytics for Enterprise and Edu chatgpt:chatgpt:enterprise-analytics-export-20261026
Enterprise/Edu supports CSV reports by user and GPT/project usage, with separate survey/benchmark exports. Task insights aggregate work categories and can be disabled; survey export identifiers depend on a setting. Ordinary user reports remain identifiable.
Export a report by user, Export GPT or project usage, User surveys, Task insights; public web-reader representation SHA256 6aeca6e22f4c2c5cfa4d623934a911693c329ba68f2b3af43c1527c662a89bfb · documented · Source date not stated · Retrieved 2026-10-26
Microsoft Copilot usage report microsoft-copilot:ms-usage
The paid report tracks adoption and application activity and hides identifying user, group and site fields by default.
Report metrics and privacy note · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Business general FAQ chatgpt:oa-business-faq-r2
Business members retain private histories by default and self-service workspace data export is unavailable; this does not define every conditional admin access route.
Private chats; self-service export; roles · documented · Source date not stated · Retrieved 2026-10-21
Managing data, sharing, and privacy in ChatGPT Business chatgpt:oa-business-privacy-r2
Usage/spend analytics does not automatically grant private-chat transcript access; member self-export through Settings is unavailable.
Admin visibility and usage analytics; collaboration; export · documented · Source date not stated · Retrieved 2026-10-21
OpenAI Compliance Platform for Enterprise and Edu chatgpt:oa-compliance-r2
Enterprise/Edu Compliance Platform separates owner-granted conversation access from delegated log categories and documents30-day log availability.
Eligibility; owner-granted content permissions; retention · documented · Source date not stated · Retrieved 2026-10-21
Managing data, sharing, and privacy in ChatGPT Business chatgpt:oa-business-owner-export-r3
Business members lack Settings self-export. Owners can export an individual member through the workspace Members menu when the option is available; bulk coverage, precise eligibility, format and completeness are unspecified.
Can I export my data from a Business workspace? — member restriction and conditional owner export steps · documented · Source date not stated · Retrieved 2026-10-21
Audit logs for Copilot and AI applications microsoft-copilot:ms-audit
Enabled Purview Audit records Copilot admin changes, users, accessed resources, agent identifiers and policy metadata.
Admin and user activities; common properties · documented · Source date not stated · Retrieved 2026-10-21
Learn about auditing solutions in Microsoft Purview microsoft-copilot:ms-audit-standard
Purview distinguishes standard audit retention from separately licensed longer-retention capabilities.
Audit Standard and Premium retention · documented · Source date not stated · Retrieved 2026-10-21
Learn about retention for Copilot and AI apps microsoft-copilot:ms-retention
Copilot interaction copies live in hidden Exchange folders, can have Purview retention policies and remain subject to legal holds.
What is included; mailbox retention flow; holds · documented · Source date not stated · Retrieved 2026-10-21
Audit logs for Copilot and AI applications microsoft-copilot:microsoft-copilot:r4-audit-export
Purview supports searching and exporting Copilot audit events, then filtering exported AppIdentity values. This is metadata export, not a claim that audit events contain full prompts and responses.
Accessing Copilot audit logs; Next steps · documented · Source date 2026-08-26 · Retrieved 2026-10-26
Microsoft 365 usage reports in Microsoft Graph microsoft-copilot:microsoft-copilot:r4-audit-api
The document identifies EXO Search-UnifiedAuditLog CSV export and Office 365 Management Activity API streaming to SIEM for CopilotInteraction events. It distinguishes these from Graph usage-report APIs.
Programmatically export unlicensed Copilot Chat usage · documented · Source date 2025-12-23 · Retrieved 2026-10-26
OpenAI Compliance Platform for Enterprise and Edu customers chatgpt:oa-compliance
Enterprise/Edu compliance supports immutable event logs, state queries and SIEM/eDiscovery/DLP integrations, with a 30-day log access window.
Access; immutable logs; retention; migration; partner integrations · documented · Source date not stated · Retrieved 2026-10-21
Learn about the default DLP policy for Microsoft 365 Copilot location microsoft-copilot:ms-dlp-default
The default sensitive-prompt DLP policy simulates and alerts rather than blocking until configured otherwise.
Simulation mode default · documented · Source date not stated · Retrieved 2026-10-21
Purview DLP for Copilot and Cowork microsoft-copilot:microsoft-copilot:r4-custom-dlp-types
Prompt blocking supports built-in and custom sensitive-information types in preview with tenant rollout caveats. Uploaded-file contents are not scanned by this Copilot DLP location.
Block sensitive information types in prompts; Files uploaded in prompts; Availability · documented · Source date not stated · Retrieved 2026-10-26
Enterprise privacy at OpenAI chatgpt:oa-privacy
OpenAI describes AES-256/TLS protections and limited authorized staff access, with plan-specific privacy and administrative visibility.
Security; service-specific human access; Business FAQ · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Enterprise data protection in Microsoft Copilot and Microsoft Copilot Chat microsoft-copilot:ms-edp
Enterprise data protection applies Microsoft DPA/Product Terms and documents encryption and tenant separation.
DPA; protection of prompts and responses · documented · Source date not stated · Retrieved 2026-10-21
What is the EU Data Boundary? microsoft-copilot:ms-eudb
The EU/EFTA boundary covers customer data and pseudonymized personal logs subject to transfer exceptions, with professional-services data committed at rest.
Overview; logs; countries; configuration · documented · Source date 2025-02-26 · Retrieved 2026-10-21
OpenAI Sub-processor list chatgpt:oa-subprocessors
The dated list names multiple cloud and service processors with product and country scope.
Third-party processors; processing countries; notice subscription · documented · Source date 2026-10-14 · Retrieved 2026-10-21
Microsoft Copilot no-training statement microsoft-copilot:ms-no-training
Microsoft states that prompts, responses and Graph data do not train foundation models and that the Copilot service opts out of Azure OpenAI abuse monitoring.
Important; abuse monitoring · vendor-claimed · Source date not stated · Retrieved 2026-10-21
OpenAI Data Processing Addendum chatgpt:oa-dpa
The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction.
Definitions; 2.9; 2.11; 4.1 · documented · Source date 2025-12-01 · Retrieved 2026-10-21
Data access for your managed ChatGPT account chatgpt:oa-managed-access-r2
Managed-account administrators may access/export/retain/delete content where configuration and law allow; an Enterprise admin role alone does not grant sensitive compliance access.
Conditional admin access; configuration; Enterprise sensitive permissions · documented · Source date not stated · Retrieved 2026-10-21
Enterprise privacy at OpenAI chatgpt:oa-privacy-r2
The privacy page describes Business administrator access/export/deletion and retention control broadly, without documenting a concrete Business export route or settings workflow.
Business FAQ: organizational access and retention; Enterprise FAQ · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Chat and file retention in ChatGPT chatgpt:oa-retention-r2
Saved chats and files have separate deletion/policy rules, generally30-day backend deletion with legal/security exceptions and Enterprise backup caveats.
Chats; Library/project/GPT files; deletion; Enterprise backups · documented · Source date not stated · Retrieved 2026-10-21
Data retention when a member is removed from a workspace chatgpt:oa-leavers-r2
Business leaver content remains indefinite while Enterprise/Edu follow configured retention; project/GPT ownership reassignment does not expose the former member's private conversations.
Plan-specific retention; ownership versus conversations · documented · Source date not stated · Retrieved 2026-10-21
Learn about retention for Copilot and AI apps microsoft-copilot:ms-retention-r2
Purview governs Exchange copies of AI interactions and holds, with asynchronous deletion processing distinct from uploaded-file storage.
Interaction storage; retention/hold processing; deleted users · documented · Source date 2025-09-26 · Retrieved 2026-10-21
OpenAI trust and transparency chatgpt:chatgpt:government-transparency-20261026
The public page links OpenAI’s Government User Data Request Policy and semiannual request/disclosure reports, currently including January–June 2026. Existence of a policy is distinct from immunity from government access.
Government requests for user data, Our policy link and semiannual reports; public web-reader representation SHA256 93bafff710834085a0d51dde71f2f1bd3bfe6e7dc86dcb4fd45cea5938355140 · documented · Source date not stated · Retrieved 2026-10-26
OpenAI Sub-processor list chatgpt:oa-subprocessors-20261026
The dated list names multiple cloud and service processors with product and country scope.
Third-party processors; processing countries; notice subscription; public web-reader representation retrieved 2026-10-26, representation SHA256 a7d96e1cb585412fcc51ac92669fa0f3b2529082622dfe7f32298849b672f6da · documented · Source date 2026-10-14 · Retrieved 2026-10-26
OpenAI Data Processing Addendum chatgpt:oa-dpa-20261026
The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction.
Definitions; 2.9; 2.11; 4.1; public web-reader representation retrieved 2026-10-26, representation SHA256 11aa41f80669f6238d4e298e39f15fb7530b480effb79ea23111d8f9186adc55 · documented · Source date 2025-12-01 · Retrieved 2026-10-26
Overview of AI Subprocessors microsoft-copilot:ms-subprocessors
Microsoft links its Online Services Subprocessors List and subscriptions for change notifications.
Subprocessor governance; customer notification · documented · Source date 2026-08-18 · Retrieved 2026-10-21
EU AI Act resources and customer guidance chatgpt:chatgpt:eu-ai-act-resources-20261026
OpenAI publishes a customer AI Act resource page linking its governance framework, Codes of Practice approach and provenance guidance. A dedicated form is available for relevant model-documentation requests; no request was made and no product compliance verdict is inferred.
OpenAI approach, prohibited practices, governance/provenance resources and model-documentation contact route; public web-reader representation SHA256 cfd90ddfaf879898942c3866d9e555258e38f6268652c64ded7a2d714c1552ed · documented · Source date not stated · Retrieved 2026-10-26
Microsoft Service Trust Portal access microsoft-copilot:microsoft-copilot:r4-report-access
Microsoft publishes external audit reports and third-party penetration-test attestations in STP; some downloads require an Entra organization account and acceptance of the compliance-material NDA. No report was downloaded.
Accessing the Service Trust Portal; Reports, Whitepapers and Artifacts · documented · Source date not stated · Retrieved 2026-10-26
BSI certificate registry: Microsoft 365 ISMS IS 552878 microsoft-copilot:microsoft-copilot:r5-bsi-iso27001
BSI registry verifies Microsoft Corporation IS 552878 for the Microsoft 365 services ISMS, development, operations and PII protection, with a February 14, 2024 applicability statement. It does not name Copilot separately.
ISO/IEC 27001:2022; Microsoft Corporation; scope and effective/expiry dates · certificate-verified · Source date 2024-07-26 · Retrieved 2026-10-26
Issuer: BSI. Scope: Microsoft Corporation; Microsoft 365 services ISMS, development, operations and PII protection; Statement of Applicability dated 2024-02-14. No explicit Copilot-specific scope list was obtained from this registry entry.. Valid 2024-07-29 to 2027-07-28
BSI certificate registry: Microsoft 365 privacy PM 741035 microsoft-copilot:microsoft-copilot:r5-bsi-iso27701
BSI verifies the Microsoft 365 services processor privacy-management scope, referring to IS 552878 and the February 14, 2024 applicability statement. Copilot-specific applicability is not independently enumerated.
ISO/IEC 27701:2019; processor scope; effective/expiry dates · certificate-verified · Source date 2024-07-26 · Retrieved 2026-10-26
Issuer: BSI. Scope: Microsoft Corporation; Microsoft 365 services ISMS, development, operations, support and PII protection as a processor; Statement of Applicability dated 2024-02-14; references IS 552878. Not a separately enumerated Copilot certificate.. Valid 2024-07-29 to 2027-07-28
Copilot Microsoft 365 compliance relationship microsoft-copilot:microsoft-copilot:r5-copilot-compliance-boundary
Microsoft includes Copilot in its existing Microsoft 365 privacy/security/compliance commitments and lists ISO 27001/42001. This is vendor scope documentation, not the issuer’s Copilot-specific certificate schedule.
Meeting regulatory compliance requirements · documented · Source date not stated · Retrieved 2026-10-26
Microsoft public ISO 42001 service scope microsoft-copilot:microsoft-copilot:r5-iso42001-scope
Microsoft explicitly lists Copilot and Copilot Chat in its ISO 42001 service scope. The public page points to STP but does not provide an issuer/certificate validity interval for those products.
Microsoft AI services in scope; report route · vendor-claimed · Source date 2026-09-11 · Retrieved 2026-10-26
OpenAI Enterprise Key Management Overview chatgpt:oa-ekm
EKM for eligible Enterprise/Edu workspaces uses customer-controlled AWS/GCP/Azure master keys with an account representative.
Eligibility; external KMS; unsupported features · documented · Source date not stated · Retrieved 2026-10-21
IP allowlisting for ChatGPT chatgpt:oa-ip
Enterprise/Edu IP policies block user requests outside allowed addresses and use a separate Compliance API allowlist.
Eligibility; enforcement; Compliance API · documented · Source date not stated · Retrieved 2026-10-21
Microsoft Copilot - Pläne und Preise für Unternehmen microsoft-copilot:ms-price-de
The German page lists EUR 26 per user per month billed annually excluding VAT, plus a qualifying M365 subscription.
Paid Microsoft 365 Copilot price card and tax notice · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Billing rates and management microsoft-copilot:ms-credit-rates
Studio billing uses feature-dependent credits, with qualifying paid-user assistive scenarios listed at no charge.
Copilot Credits billing table · documented · Source date not stated · Retrieved 2026-10-21
ECB euro reference historical rates chatgpt:fx-20261020
Directly retrieved ECB XML gives EUR 1 = USD 1.1215 = CHF 0.9237.
Cube time=2026-10-20; USD and CHF · documented · Source date 2026-10-20 · Retrieved 2026-10-21
Euro foreign exchange reference rates microsoft-copilot:fx-20261020
ECB historical XML retrieved directly confirms EUR 1 = USD 1.1215 and CHF 0.9237 for 2026-10-20.
Cube time=2026-10-20; USD and CHF entries · documented · Source date 2026-10-20 · Retrieved 2026-10-21
OpenAI Deutschland office announcement chatgpt:chatgpt:german-office-20261026
The dated first-party announcement states that OpenAI opened its first German office in Munich with a local team. It does not specify guaranteed DE/FR/IT support, a Swiss entity or contract-specific SLA.
May 22, 2025 opening announcement and local team scope; public web-reader representation SHA256 d04d9029dd9c337a37c2ae21ffabb048a7cc4f11159ddabc87d20fe082137d5f · vendor-claimed · Source date 2025-05-22 · Retrieved 2026-10-26
ChatGPT Business: General FAQ chatgpt:oa-business-faq-20261026
The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export.
Prices; seat cap; export; privacy; public web-reader representation retrieved 2026-10-26, representation SHA256 ffd176f38adcc4e1658f36e899249404fb7036503d3f42d042bfca83f10b0d50 · documented · Source date not stated · Retrieved 2026-10-26
OpenAI Status chatgpt:oa-status-20261026
The public status page separates ChatGPT, Work, compliance, search, uploads, voice and app components and links incident updates.
System components and incident updates; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 1f749d023fe07ab5992f9b3666fbcb15a5578978c14ddda682cf228310aac396 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Business FAQ: credit-usage support route chatgpt:chatgpt:review-fix-support-channel-20261026
For workspace credit-usage discrepancies, the Business FAQ directs users to OpenAI Support. It does not itself establish a general Enterprise account-team support entitlement.
Does zero workspace credit usage mean no one has used ChatGPT or Codex?; public web-reader representation retrieved 2026-10-26, SHA256 6f1e8ec919c352fec861fb80ad95bbf94efd6f1c73199357b5f01ff3d43d62f3 · documented · Source date not stated · Retrieved 2026-10-26
Copilot support and feedback microsoft-copilot:microsoft-copilot:r4-support-channels
Copilot extensibility support directs general questions to Microsoft Q&A and service/development issues to Admin Center Help and Support; service requests depend on Premier/Unified support agreement.
Developer support channels · documented · Source date 2026-01-22 · Retrieved 2026-10-26
OpenAI Academy chatgpt:oa-academy
Academy offers worker, builder and adoption-leader learning resources with public events.
Learning paths; live and on-demand events · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Microsoft Copilot Skilling Center microsoft-copilot:ms-training
Microsoft publishes admin and user learning resources and links its Champion programme.
Role-based resources; Academy; Champions · vendor-claimed · Source date not stated · Retrieved 2026-10-21