{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "chatgpt-vs-microsoft-copilot", "canonicalUrl": "https://onaihq.com/compare/agents/chatgpt-vs-microsoft-copilot/", "markdownUrl": "https://onaihq.com/compare/agents/chatgpt-vs-microsoft-copilot/index.md", "dataUrl": "https://onaihq.com/compare/agents/chatgpt-vs-microsoft-copilot/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "chatgpt", "name": "ChatGPT Business / Enterprise", "website": "https://chatgpt.com/business", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/chatgpt/", "lifecycle": { "status": "sunset", "note": "The current custom-GPT FAQ says the transition affects all ChatGPT plans and schedules retirement for December 11, 2026, subject to account/workspace-specific notices. Qualified Enterprise deferrals may extend to February 11, 2027. Enterprise creation/publishing restrictions are separate from retirement.", "scope": "Custom GPTs on Business and Enterprise within this profile, according to each workspace notice. The FAQ also covers other plans. This is not a shutdown of ChatGPT, Work, plugins or the workspace service.", "continuation": "Migration to plugins. Under the planned workflow, GPT instructions become a skill, knowledge files become reference files, and connected apps are added; model choice, custom actions and sharing settings do not automatically transfer. Follow the affected workspace notice and test the replacement.", "announcementDate": null, "serviceEndDate": "2026-12-11", "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-gpt-migration-r2-20261026", "chatgpt:oa-enterprise-notes-20261026" ] }, "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" }, { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" }, { "id": "chatgpt-office", "name": "Official Microsoft Office and Google Sheets add-ins where stated", "type": "suite-addin" } ], "sourcedClaimCount": 49, "statedByVendorCount": 0, "crossCheckedClaimCount": 49, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" }, { "id": "microsoft-copilot", "name": "Microsoft Copilot", "website": "https://www.microsoft.com/en-us/microsoft-365-copilot", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/microsoft-copilot/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" }, { "id": "copilot-studio", "name": "Copilot Studio extension and agent builder, separate licensing where stated", "type": "agent-builder" }, { "id": "copilot-chat-api", "name": "Microsoft Copilot Chat API preview", "type": "api" }, { "id": "work-iq-api", "name": "Work IQ API public preview, MCP/A2A/REST", "type": "api" } ], "sourcedClaimCount": 49, "statedByVendorCount": 0, "crossCheckedClaimCount": 49, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 49, "sharedSourcedCriteria": 49, "crossCheckedCriteriaByProduct": { "chatgpt": 49, "microsoft-copilot": 49 }, "sourcedOnlyCriteriaByProduct": { "chatgpt": 0, "microsoft-copilot": 0 }, "sourcedCriteriaByProduct": { "chatgpt": 49, "microsoft-copilot": 49 }, "crossCheckedCriterionRows": 49, "sourcedOnlyCriterionRows": 0, "sourcedCriterionRows": 49, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business and Enterprise Chat use GPT6/Sol and Pro/Astra names; Work exposes a separate picker and model set.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-work" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business Standard/Premium Chat and Work; Enterprise/Edu model access only as specified in their dedicated model guide", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "These plan-specific Chat and Work catalogues use OpenAI models; connected apps are not additional chat-model providers.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "Business and eligible Enterprise Chat: GPT6 at Instant–ExtraHigh is powered by GPT6 Sol; GPT6 Pro uses Astra. Business Work lists GPT6 Sol/6.1Sol/Luna, with other options only when enabled. Enterprise/Edu Work access also depends on rollout and roles. These are experience-specific names, not one universal picker.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Business and Enterprise dedicated guides describe their Chat picker/effort choices; Work has a separate model/effort selector. Available options depend on seat/workspace/rollout.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-work-r2" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Business can add reasoning while Instant is selected and exposes Higher intelligence in Settings>General. Enterprise/Edu document workspace automatic-routing controls. Exact per-request routed identity was not observed.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Paid workspaces accept supported image/file/audio inputs; per-model modality mapping was not completely verified.", "evidenceIds": [ "chatgpt:oa-files" ] } ], "limitations": [ "Reconciliation: Work overview uses a broad not-in-regular-Chat sentence for its picker labels; dedicated Business/Enterprise Chat guides explicitly explain Sol powering the GPT6 Chat alias. GPT6.1Sol and Luna are not selectable in regular Chat.", "No tenant picker, per-model modality matrix or routing trace was observed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-work-r2", "chatgpt:oa-files" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial PowerPoint editing offers Auto, ChatGPT and Claude; this is not a catalogue for every Copilot chat or agent.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "m365-apps" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Commercial Microsoft Copilot subscription: PowerPoint editing mode only", "addOns": [ "Eligible Microsoft 365/PowerPoint subscription", "Commercial Microsoft Copilot subscription", "Anthropic subprocessor enabled by the enterprise administrator for Claude" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "PowerPoint editing names OpenAI ChatGPT and Anthropic Claude; the enterprise administrator must enable Anthropic before Claude appears.", "evidenceIds": [ "microsoft-copilot:ms-ppt-model-r2" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "This PowerPoint selector names ChatGPT and Claude, without versioned build IDs. GPT-6 Astra/Fable roadmap entries for Cowork/Studio do not establish PowerPoint or standalone Chat availability.", "evidenceIds": [ "microsoft-copilot:ms-ppt-model-r2" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "In PowerPoint editing mode, the user chooses Auto, ChatGPT or Claude; the choice resets to Auto after the session.", "evidenceIds": [ "microsoft-copilot:ms-ppt-model-r2" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "PowerPoint Auto chooses a model; exact routed version and routing rationale are not established by this guide.", "evidenceIds": [ "microsoft-copilot:ms-ppt-model-r2" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "unknown", "answer": "Per-model image/audio/file modalities and a separate plan-specific standalone Chat picker remain unverified after reviewing PowerPoint selection and commercial model documentation.", "evidenceIds": [] } ], "limitations": [ "Scope is commercial PowerPoint editing, with regional/subscription availability limits; no tenant picker or multimodal fixture was observed.", "Cowork and Studio roadmap launches are separate experiences and are excluded from this current-model finding." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-ppt-model-r2" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated release notes exist; a three-release provider/product lag series remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Business and Enterprise/Edu have dated release notes.", "evidenceIds": [ "chatgpt:oa-business-notes", "chatgpt:oa-enterprise-notes" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "No universal model-removal notice or three current model retirement examples were established from the checked release notes. Planned custom-GPT retirement is recorded separately in roadmapReview.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "Both current Business and Enterprise model guides say an explicit GPT5.6Sol selection remains during the GPT6 rollout. This is preserved selection, not indefinite administrator version pinning.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] } ], "limitations": [ "No three-release provider/product lag series or general guaranteed model-removal notice period was established.", "Retained explicit model selection is documented separately for Business and Enterprise; no permanent pinned-service promise." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-notes", "chatgpt:oa-enterprise-notes", "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated release information exists; a comparable three-release lag series remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? Unverified after checking Microsoft release notes and AI at Work Roadmap; exact provider GA dates were not paired with three product release dates per provider.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Microsoft publishes dated product release notes and roadmap launches.", "evidenceIds": [ "microsoft-copilot:ms-release", "microsoft-copilot:ms-roadmap" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "How much notice is given before a model is removed? Unverified after checking Microsoft release notes and AI at Work Roadmap; exact provider GA dates were not paired with three product release dates per provider.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "Can an admin keep an older model version? Unverified after checking Microsoft release notes and AI at Work Roadmap; exact provider GA dates were not paired with three product release dates per provider.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: release_lag_days, deprecation_notice, version_pinning." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-release", "microsoft-copilot:ms-roadmap" ] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise model and default controls are documented; Business allowances depend on seat type.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Enterprise/Edu model access uses workspace settings and RBAC; groups can receive roles.", "evidenceIds": [ "chatgpt:oa-models", "chatgpt:oa-admin-quickstart" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "Enterprise admins choose separate Chat and Work starting models/effort; defaults do not grant access.", "evidenceIds": [ "chatgpt:oa-admin-settings" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Business Premium includes five times Standard usage and no five-hour cap; exact prompt count depends on task/model.", "evidenceIds": [ "chatgpt:oa-business" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "partial", "answer": "Eligible work can draw workspace credits after included allowance; insufficient credits can stop credit-backed features.", "evidenceIds": [ "chatgpt:oa-credit-controls" ] } ], "limitations": [ "No two-group model or data-bound-model test was run. Virtually unlimited Enterprise messages do not imply zero-dollar usage under token-billed contracts." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-models", "chatgpt:oa-admin-quickstart", "chatgpt:oa-admin-settings", "chatgpt:oa-business", "chatgpt:oa-credit-controls" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Provider-level access and mode selection are documented; detailed quota and group tests remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "partial", "answer": "Admins select No users, All users or specific users/groups for Anthropic; this is provider-level rather than arbitrary per-model policy.", "evidenceIds": [ "microsoft-copilot:ms-anthropic" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? Unverified after checking Microsoft Copilot privacy, commercial pricing, connector documentation, Agent Builder, and dated release notes on 2026-10-21; no licensed test tenant.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "unknown", "answer": "Can admins set the default model? Unverified after checking Microsoft Copilot privacy, commercial pricing, connector documentation, Agent Builder, and dated release notes on 2026-10-21; no licensed test tenant.", "evidenceIds": [] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Chat provides standard access while paid Copilot has priority; numerical chat/token entitlements are not established here.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "unknown", "answer": "What happens when a limit is reached? Unverified after checking Microsoft Copilot privacy, commercial pricing, connector documentation, Agent Builder, and dated release notes on 2026-10-21; no licensed test tenant.", "evidenceIds": [] } ], "limitations": [ "No two-group model restriction test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-anthropic", "microsoft-copilot:ms-price-us" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Formats and upload limits are documented; shared-fixture fidelity is untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "DOCX/PDF/TXT, XLS/XLSX/CSV/TSV, PPTX and supported image/audio uploads.", "evidenceIds": [ "chatgpt:oa-files" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "supported", "answer": "Documents 512 MB/2M tokens; spreadsheets about 50 MB; images 20 MB; up to 80 uploads/3 hours, subject to peak reductions.", "evidenceIds": [ "chatgpt:oa-files" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "Enterprise PDF visual retrieval can process embedded visual content; other plans use text-based retrieval. A scanned-contract OCR test was not run.", "evidenceIds": [ "chatgpt:oa-files" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Python analysis accepts structured sheets; formula/structure fidelity was not tested.", "evidenceIds": [ "chatgpt:oa-analysis" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "unknown", "answer": "Is the whole file used or only retrieved parts, and does the user see which? Unverified after checking upload and analysis documentation; full/chunk selection and the long-PDF/scanned-contract/formula/PPT fixture were not observed.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: full_vs_chunked.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-files", "chatgpt:oa-analysis" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Documented upload formats and limits are available; fixture fidelity remains untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "PDF, DOCX, XLSX, PPTX; PNG/JPEG/PJP/JFIF; TXT/TEXT/JSON/CSV/MD.", "evidenceIds": [ "microsoft-copilot:ms-upload" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "supported", "answer": "Up to 20 files per conversation and 50 MB per file in the cited all-experiences support article.", "evidenceIds": [ "microsoft-copilot:ms-upload" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Are scanned PDFs read? Unverified after checking File upload in Microsoft Copilot; the long PDF, scanned contract, formula workbook and presentation fixtures were not run.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "unknown", "answer": "Are Excel tables read with structure intact? Unverified after checking File upload in Microsoft Copilot; the long PDF, scanned contract, formula workbook and presentation fixtures were not run.", "evidenceIds": [] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "unknown", "answer": "Is the whole file used or only retrieved parts, and does the user see which? Unverified after checking File upload in Microsoft Copilot; the long PDF, scanned contract, formula workbook and presentation fixtures were not run.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: ocr, spreadsheets, full_vs_chunked." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-upload" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects and GPT knowledge persist curated content with sharing and file limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Projects retain chats, files and instructions across related work.", "evidenceIds": [ "chatgpt:oa-projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "partial", "answer": "Shared projects expose project contents to admitted members and support group invitations where permitted; full entitlement matrix was not tested.", "evidenceIds": [ "chatgpt:oa-projects" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "supported", "answer": "Business/Enterprise/Edu projects allow 40 files; a GPT can have up to 20 knowledge files.", "evidenceIds": [ "chatgpt:oa-files" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "GPTs can bind knowledge files; project chats can use GPTs under documented constraints.", "evidenceIds": [ "chatgpt:oa-files", "chatgpt:oa-projects" ] } ], "limitations": [ "Custom GPT retirement is planned for affected Enterprise workspaces; the dates are in the roadmap review." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-files" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Notebooks persist references and instructions, with plan-dependent reference limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Copilot Notebooks retain selected reference collections.", "evidenceIds": [ "microsoft-copilot:ms-notebooks" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "partial", "answer": "Notebooks can be shared for collaborative editing; full user/group/organization sharing matrix was not verified.", "evidenceIds": [ "microsoft-copilot:ms-notebook-instructions" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "supported", "answer": "Chat notebook grounding uses up to 50 references; paid grounding uses up to 300, with broader supported entities.", "evidenceIds": [ "microsoft-copilot:ms-notebooks" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "partial", "answer": "Agent Builder can bind SharePoint and connector knowledge; independent notebook-to-agent binding was not verified.", "evidenceIds": [ "microsoft-copilot:ms-builder" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-notebooks", "microsoft-copilot:ms-notebook-instructions", "microsoft-copilot:ms-builder" ] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live apps and custom MCP connect business data; individual app entitlement and permission scope matter.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "SharePoint covers supported SharePoint/OneDrive work content. Current Enterprise notes describe Teams and Outlook live-app controls.", "evidenceIds": [ "chatgpt:oa-sharepoint", "chatgpt:oa-enterprise-notes" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "partial", "answer": "Current app/release documentation includes Google Drive and Gmail event connections; permissions and region depend on the app.", "evidenceIds": [ "chatgpt:oa-apps", "chatgpt:oa-team-tasks" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "Business release notes list the Atlassian Rovo MCP connection for Jira, Confluence and Compass; current per-region rollout was not trialled.", "evidenceIds": [ "chatgpt:oa-business-notes" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Slack is documented; Business app templates include GitHub Enterprise, Snowflake and Databricks. Box, Salesforce and ServiceNow details remain unverified.", "evidenceIds": [ "chatgpt:oa-business-notes" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Custom remote MCP can reach private systems through a secure tunnel; named file-share/database coverage and deployment entitlement were not tested.", "evidenceIds": [ "chatgpt:oa-mcp" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "OpenAI-built, partner and customer MCP apps coexist; the responsible publisher must be checked per app.", "evidenceIds": [ "chatgpt:oa-mcp" ] } ], "limitations": [ "Microsoft Entra consent and ChatGPT app/action enablement are distinct. No connector list is treated as a passed retrieval test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-sharepoint", "chatgpt:oa-enterprise-notes", "chatgpt:oa-apps", "chatgpt:oa-team-tasks", "chatgpt:oa-business-notes", "chatgpt:oa-mcp" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Paid Copilot grounding supports synced and federated external sources; metered Copilot Chat agents have a narrower route.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-paid", "m365-apps" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Paid Microsoft Copilot add-on (Microsoft 365 Copilot in licensing docs), or Microsoft 365 E7; commercial tenant. Synced-data metered Chat agents are a separately identified route, not paid-work-chat parity.", "addOns": [ "Eligible Microsoft 365 base subscription", "Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages", "Source-service credentials/subscriptions and Purview entitlements where required" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "Paid Copilot grounds on Microsoft Graph work content. Without that add-on, shared SharePoint/synced-connector data requires an eligible metered agent; ordinary Copilot Chat is not assigned equivalent grounding.", "evidenceIds": [ "microsoft-copilot:ms-privacy", "microsoft-copilot:ms-connector-license-r2" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "partial", "answer": "Google Drive is a synced connector for licensed Copilot grounding; the federated list includes Gmail for paid eligible users. Each source requires its own authorization.", "evidenceIds": [ "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-federated-r2", "microsoft-copilot:ms-connector-license-r2" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "Confluence/Jira synced data can ground paid Copilot; their personal self-serve variants are limited preview. Metered agents can use synced data only, not the federated route.", "evidenceIds": [ "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-personal-sync-r2", "microsoft-copilot:ms-connector-license-r2" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Synced examples include Box, Salesforce, ServiceNow, Dynamics365, Workday, Zendesk and SAP; this is the paid-grounding route, with source credentials and individual setup requirements.", "evidenceIds": [ "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-connector-license-r2" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "supported", "answer": "File-share/SQL/Oracle sources can be indexed by a synced connector/connector agent for paid grounding or separately metered synced-data agents; this does not run Copilot on premises.", "evidenceIds": [ "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-connector-license-r2" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "supported", "answer": "Microsoft/partner/custom synced connectors coexist. Federation can use Microsoft-published or approved partners, and custom MCP has its own admin setup. All federated querying requires the paid add-on/E7.", "evidenceIds": [ "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-federated-r2", "microsoft-copilot:ms-custom-mcp-r2", "microsoft-copilot:ms-connector-license-r2" ] } ], "limitations": [ "This is not a blanket connector entitlement for included Copilot Chat. The licence matrix permits Studio/pay-as-you-go synced data in agents only and excludes federation.", "External-service subscriptions/permissions and connector-specific regional rollout remain prerequisites." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-privacy", "microsoft-copilot:ms-connector-license-r2", "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-federated-r2", "microsoft-copilot:ms-personal-sync-r2", "microsoft-copilot:ms-custom-mcp-r2" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Connected sources inherit user permissions; plan entitlement for additional SharePoint site/label controls remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business/Enterprise/Edu Company Knowledge source permissions and app enablement; SharePoint policy controls require separate workspace enablement with plan eligibility unverified", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "supported", "answer": "Company Knowledge is documented for Business/Enterprise/Edu and retrieves only content the connected source account permits.", "evidenceIds": [ "chatgpt:oa-company-r2" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "partial", "answer": "Live SharePoint checks authorized Microsoft-account access and requires delegated Sites.Read.All/Files.Read.All; setup availability remains workspace-dependent.", "evidenceIds": [ "chatgpt:oa-sharepoint-r2" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? Unverified after checking live SharePoint and Company Knowledge docs; no two-user/revocation fixture.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Owners/admins manage allowed apps/sources; Enterprise/Edu add RBAC/group controls. A separate enabled-workspace guide describes SharePoint site policies, but its complete plan matrix was not verified.", "evidenceIds": [ "chatgpt:oa-company-r2", "chatgpt:oa-sharepoint-policy-r2" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "The SharePoint policy guide describes label-GUID exclusions only after workspace enablement and does not name a complete plan matrix. Availability for Business or a particular Enterprise configuration remains unverified; no fixture was run.", "evidenceIds": [] } ], "limitations": [ "Positive plan-scoped findings cover source-account permissions and app availability controls. Optional SharePoint policies are recorded as conditional documentation and an explicit entitlement gap.", "No two-user restricted-document, label-exclusion or revocation-latency test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-company-r2", "chatgpt:oa-sharepoint-r2", "chatgpt:oa-sharepoint-policy-r2" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft documents source-permission controls; the required restricted-document test was not run.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-paid", "m365-apps" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Paid Microsoft Copilot add-on (Microsoft 365 Copilot in licensing docs), or Microsoft 365 E7; commercial tenant. Synced-data metered Chat agents are a separately identified route, not paid-work-chat parity.", "addOns": [ "Eligible Microsoft 365 base subscription", "Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages", "Source-service credentials/subscriptions and Purview entitlements where required" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "supported", "answer": "In licensed Copilot work grounding, Graph data is limited to the requesting user's access; this was not tested.", "evidenceIds": [ "microsoft-copilot:ms-privacy", "microsoft-copilot:ms-connector-license-r2" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Paid synced grounding filters item ACLs in Graph; paid federated access executes with the authenticated source-user identity.", "evidenceIds": [ "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-federated-r2", "microsoft-copilot:ms-connector-license-r2" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? Unverified after checking Copilot privacy, connector architecture and Purview DLP; no two-user or permission-revocation fixture.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "supported", "answer": "Licensed Copilot deployment guidance documents restricted SharePoint search/SAM; federated access also intersects tenant User access and connector staging.", "evidenceIds": [ "microsoft-copilot:ms-setup", "microsoft-copilot:ms-federated-r2", "microsoft-copilot:ms-connector-license-r2" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "supported", "answer": "Purview can exclude labelled content from processing through configured DLP rules.", "evidenceIds": [ "microsoft-copilot:ms-dlp" ] } ], "limitations": [ "All positive permission findings use the paid work-grounding route, not included Copilot Chat. Purview/SAM require their applicable entitlements.", "No two-user restricted-document or revocation test; connector disable propagation is not proof of source-ACL revocation timing." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-privacy", "microsoft-copilot:ms-connector-license-r2", "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-federated-r2", "microsoft-copilot:ms-setup", "microsoft-copilot:ms-dlp" ] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise administrator-managed sync retired October16; supported real-time apps are the replacement route.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Enterprise workspaces affected by the October16 administrator-managed sync retirement; no inferred Business retirement schedule", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "partial", "answer": "The Enterprise October16 notice retires administrator-managed sync and directs use of real-time GoogleDrive/SharePoint/Teams. Current Company Knowledge uses eligible apps; current residency guidance no longer specifies the older admin-indexing route. This does not prove every third-party app is index-free.", "evidenceIds": [ "chatgpt:oa-enterprise-notes-r2", "chatgpt:oa-company-r2", "chatgpt:oa-residency-r2" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "unknown", "answer": "How often does an index refresh? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.", "evidenceIds": [] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "unknown", "answer": "How quickly does a deleted document disappear? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.", "evidenceIds": [] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "unknown", "answer": "Where is indexed content stored? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.", "evidenceIds": [] } ], "limitations": [ "The earlier indexing conflict was stale context: the rechecked Company Knowledge/residency articles now describe current app-based access. Historical configurations are outside this current Enterprise finding.", "Per-app synchronization, deletion timing and index geography remain unknown. No Business-wide retirement is inferred from Enterprise notes." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-enterprise-notes-r2", "chatgpt:oa-company-r2", "chatgpt:oa-residency-r2" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Both copied Graph indexes and live MCP federation are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-paid", "m365-apps" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Paid Microsoft Copilot add-on (Microsoft 365 Copilot in licensing docs), or Microsoft 365 E7; commercial tenant. Synced-data metered Chat agents are a separately identified route, not paid-work-chat parity.", "addOns": [ "Eligible Microsoft 365 base subscription", "Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages", "Source-service credentials/subscriptions and Purview entitlements where required" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "Licensed Copilot can ground on synced Graph copies or query federated sources live without a separate external-content index. The licence matrix allows metered Chat agents to use synced data only.", "evidenceIds": [ "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-federated-r2", "microsoft-copilot:ms-connector-license-r2" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "partial", "answer": "For the limited-preview personal Confluence/Jira synced route, docs describe roughly15-minute incremental and seven-day full crawls; this is not a general federated or connector SLA.", "evidenceIds": [ "microsoft-copilot:ms-personal-sync-r2", "microsoft-copilot:ms-connector-license-r2" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "unknown", "answer": "How quickly does a deleted document disappear? Unverified after checking connector overview and personal-sync documentation; no edit/delete propagation fixture.", "evidenceIds": [] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Paid synced grounding uses the Microsoft365 tenant Graph cloud index; federation does not copy that external content into an index. A country-level index map remains unverified.", "evidenceIds": [ "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-federated-r2", "microsoft-copilot:ms-connector-license-r2" ] } ], "limitations": [ "Copilot Chat without the add-on is not included as a general indexed/federated grounding entitlement.", "No edit/delete propagation fixture; self-serve Confluence/Jira remains limited preview." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-federated-r2", "microsoft-copilot:ms-connector-license-r2", "microsoft-copilot:ms-personal-sync-r2" ] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Source links are documented; shared-corpus grounding accuracy remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Company Knowledge and SharePoint answers can include source links; presence is not guaranteed for every answer.", "evidenceIds": [ "chatgpt:oa-company", "chatgpt:oa-sharepoint" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.", "evidenceIds": [] } ], "limitations": [ "No answer accuracy, citation accuracy or refusal rate was measured." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-company", "chatgpt:oa-sharepoint" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Source links are documented; retrieval quality and cross-language accuracy remain unmeasured.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-paid" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Paid Microsoft Copilot/E7 connector-grounded responses only", "addOns": [ "Eligible Microsoft 365 base subscription", "Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages", "Source-service credentials/subscriptions and Purview entitlements where required" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "For licensed Copilot connector-grounded responses, Microsoft documents source citations and links to referenced external items.", "evidenceIds": [ "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-connector-license-r2" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed.", "evidenceIds": [] } ], "limitations": [ "Documented citations apply to the licensed connector-grounding route; no equivalent included-Chat entitlement or measured citation accuracy is claimed.", "No DE/FR/EN grounding, cross-language, unanswerable-question or restricted-document fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-connector-license-r2" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Personal memory and project context have user and Enterprise role controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Custom instructions give persistent user guidance, separate from inferred memory.", "evidenceIds": [ "chatgpt:oa-memory" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "Enabled memory can use remembered facts and prior-chat context; availability varies.", "evidenceIds": [ "chatgpt:oa-memory" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Users can inspect, correct or delete remembered information; source chats/files may need separate deletion.", "evidenceIds": [ "chatgpt:oa-memory" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "supported", "answer": "Enterprise admins can manage supported shared/improved-memory permissions by role.", "evidenceIds": [ "chatgpt:oa-admin-settings" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-memory", "chatgpt:oa-admin-settings" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Saved memory, history-based personalization and instructions have user controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Users set personal instructions; notebooks have their own instructions.", "evidenceIds": [ "microsoft-copilot:ms-memory", "microsoft-copilot:ms-notebook-instructions" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "Enabled memory stores preferences and can use prior-chat inferences; work insights depend on plan.", "evidenceIds": [ "microsoft-copilot:ms-memory" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "partial", "answer": "Users can inspect what Copilot knows, ask it to forget details and use temporary chat. Complete saved-memory editing behavior was not tested.", "evidenceIds": [ "microsoft-copilot:ms-memory" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "unknown", "answer": "Can admins turn memory off? Unverified after checking personalization documentation and Copilot management; organization-wide memory policy behavior not independently established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: admin_memory_controls.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-memory", "microsoft-copilot:ms-notebook-instructions" ] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "GPTs, plugins and Workspace Agents offer reusable behavior; current notices plan custom-GPT retirement across plans.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps", "chatgpt-work" ], "version": "Current hosted commercial documentation checked 2026-10-26", "plan": "Business and Enterprise reusable workspace GPT/project/plugin behavior, subject to access controls", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" }, { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration.", "evidenceIds": [ "chatgpt:oa-business-20261026", "chatgpt:oa-files-20261026", "chatgpt:oa-business-notes-20261026" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed.", "evidenceIds": [ "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026", "chatgpt:oa-admin-settings-20261026" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency.", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-residency-r2-20261026" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "The plugin directory and workspace GPT/agent discovery are documented.", "evidenceIds": [ "chatgpt:oa-business-notes-20261026", "chatgpt:oa-company-r2-20261026" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over.", "evidenceIds": [ "chatgpt:oa-plugins-r2-20261026", "chatgpt:oa-word-r2-20261026" ] } ], "limitations": [ "create_assistants: Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration.", "creator_permissions: Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed.", "sharing_scope: Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency.", "catalogue: The plugin directory and workspace GPT/agent discovery are documented.", "prompt_library: The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-20261026", "chatgpt:oa-files-20261026", "chatgpt:oa-business-notes-20261026", "chatgpt:oa-admin-settings-20261026", "chatgpt:oa-projects", "chatgpt:oa-residency-r2-20261026", "chatgpt:oa-company-r2-20261026", "chatgpt:oa-plugins-r2-20261026", "chatgpt:oa-word-r2-20261026", "chatgpt:oa-gpt-migration-r2-20261026", "chatgpt:oa-enterprise-notes-20261026", "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agent Builder and the agent catalogue cover shared assistants; external actions need a different authoring route.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-paid", "copilot-chat", "copilot-studio" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-studio", "name": "Copilot Studio extension and agent builder, separate licensing where stated", "type": "agent-builder" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "Agent Builder combines instructions and selected knowledge; external action authoring requires Copilot Studio.", "evidenceIds": [ "microsoft-copilot:ms-builder" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "supported", "answer": "Admins control whether users can access Agent Builder.", "evidenceIds": [ "microsoft-copilot:ms-builder" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Agent links can be shared; the complete user/group/organization permission matrix was not checked.", "evidenceIds": [ "microsoft-copilot:ms-agents" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "The app lists prebuilt, shared and organization agents.", "evidenceIds": [ "microsoft-copilot:ms-agents" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "supported", "answer": "The commercial page links Copilot Prompt Gallery.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-builder", "microsoft-copilot:ms-agents", "microsoft-copilot:ms-price-us" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Current custom MCP connections use the web Plugins flow with plan-specific creator and publication permissions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business and Enterprise/Edu custom remote MCP connections on ChatGPT web; Enterprise built-in tools only where explicitly named", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Enterprise model documentation lists search/research/analysis/uploads/canvas/projects/voice/images; this inventory is Enterprise-specific.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "partial", "answer": "Custom MCP servers can expose read and write/modify tools. OpenAPI-action migration/parity is not established by this MCP finding.", "evidenceIds": [ "chatgpt:oa-mcp-r2" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Full MCP/custom remote connections are documented for Business/Enterprise/Edu web. Current Plugins creation does not require Developer Mode and the guide does not label this current flow beta.", "evidenceIds": [ "chatgpt:oa-mcp-r2" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Personal app authorization and designated team service-account connections are separate routes.", "evidenceIds": [ "chatgpt:oa-apps", "chatgpt:oa-team-tasks" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Business admins/owners create/publish; Enterprise/Edu may delegate creation by RBAC but only admins/owners publish. Chat confirmations depend on app permissions/context; Workspace Agents use builder-specific controls. The live SharePoint app also documents separately enabled writes.", "evidenceIds": [ "chatgpt:oa-mcp-r2", "chatgpt:oa-sharepoint-r2" ] } ], "limitations": [ "Reconciliation: the rechecked MCP page redirects to Connecting custom MCP servers and replaces the old Developer Mode/search-only account with the current Plugins workflow. OpenAI-built apps are not assumed search-only.", "Custom remote MCP scope is web. No tool/authentication/approval fixture or universal write permission is claimed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-mcp-r2", "chatgpt:oa-apps", "chatgpt:oa-team-tasks", "chatgpt:oa-sharepoint-r2" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Paid Copilot documents authenticated MCP tools and conditional writes; the October16 detailed guide supersedes the older generic read-only rollout description.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "copilot-paid", "copilot-studio" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Paid Microsoft Copilot/E7 federated connectors and paid Copilot Agent Builder; Studio is only the separately licensed extension route", "addOns": [ "Eligible Microsoft 365 base subscription", "Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages", "Source-service credentials/subscriptions and Purview entitlements where required" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "copilot-studio", "name": "Copilot Studio extension and agent builder, separate licensing where stated", "type": "agent-builder" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Paid experiences include Researcher, Analyst and Facilitator.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "partial", "answer": "Agent Builder directs authored external-action scenarios to Copilot Studio. Separately, paid federated MCP connectors can expose create/update/delete tools where supplied by the publisher.", "evidenceIds": [ "microsoft-copilot:ms-builder", "microsoft-copilot:ms-custom-mcp-r2", "microsoft-copilot:ms-federated-r2" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Custom federation accepts a remote MCP server with search/fetch/query and optional create/update/delete tools. Federation requires the querying user's paid add-on/E7; Studio/pay-as-you-go alone is insufficient.", "evidenceIds": [ "microsoft-copilot:ms-custom-mcp-r2", "microsoft-copilot:ms-connector-license-r2" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Federated authenticated tools use OAuth/source-user identity and source permissions. Tenant User access, publisher controls and staged rollout also apply.", "evidenceIds": [ "microsoft-copilot:ms-federated-r2", "microsoft-copilot:ms-custom-mcp-r2" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Where a connector supplies writes, October16 docs require initial explicit approval with per-tool Allow once/conversation/Always allow settings. Researcher remains read-only. The Coming soon label concerns the admin Tools list.", "evidenceIds": [ "microsoft-copilot:ms-federated-r2" ] } ], "limitations": [ "Reconciliation: October6 overview retains read-only/early-October text; October16 detailed federation/setup pages explicitly document writes. The current finding is conditional protocol behavior, with actual tenant write availability unknown.", "Researcher has an explicit read-only boundary. No external call, approval or access-boundary fixture was executed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-price-us", "microsoft-copilot:ms-builder", "microsoft-copilot:ms-custom-mcp-r2", "microsoft-copilot:ms-federated-r2", "microsoft-copilot:ms-connector-license-r2" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Search, research and source links exist; external-provider and residency boundaries remain relevant.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Search is available on Business, Enterprise and Edu when permitted.", "evidenceIds": [ "chatgpt:oa-search" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Managed workspaces apply role/search controls; full Business-versus-Enterprise group policy was not verified.", "evidenceIds": [ "chatgpt:oa-search" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "Rewritten queries/general location can reach external search providers; external integrations are outside the ChatGPT residency guarantee.", "evidenceIds": [ "chatgpt:oa-search", "chatgpt:oa-residency" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Business and Enterprise include Deep Research; shared-report outcomes were not tested.", "evidenceIds": [ "chatgpt:oa-business", "chatgpt:oa-models" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Search responses provide source links/citations, with vendor warnings about correctness.", "evidenceIds": [ "chatgpt:oa-search" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-search", "chatgpt:oa-residency", "chatgpt:oa-business", "chatgpt:oa-models" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:AGT-03", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Web search is policy-controlled and uses Bing outside the Microsoft 365 search-query boundary.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Chat can ground answers in web search.", "evidenceIds": [ "microsoft-copilot:ms-chat-privacy" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "supported", "answer": "Allow web search can target the tenant, groups or users.", "evidenceIds": [ "microsoft-copilot:ms-manage" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "supported", "answer": "Bing receives generated queries under separate data-handling terms; those queries are outside EUDB.", "evidenceIds": [ "microsoft-copilot:ms-chat-privacy" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Researcher is included in paid Copilot; a report fixture was not run.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Responses include web citations and show generated query details for 24 hours.", "evidenceIds": [ "microsoft-copilot:ms-chat-privacy" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-chat-privacy", "microsoft-copilot:ms-manage", "microsoft-copilot:ms-price-us" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business/Enterprise team tasks support cloud schedules and app events.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-work" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business and Enterprise team tasks, subject to workspace permissions", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Workspace Agents/team tasks use saved instructions, plugins and approved connections.", "evidenceIds": [ "chatgpt:oa-team-tasks" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Team tasks run on recurring schedules or one-time dates even while clients are closed.", "evidenceIds": [ "chatgpt:oa-team-tasks" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Supported Gmail/Slack events can start a task under configured permissions.", "evidenceIds": [ "chatgpt:oa-team-tasks" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Authorized members configure task instructions/triggers; admins and team owners manage connections.", "evidenceIds": [ "chatgpt:oa-team-tasks" ] } ], "limitations": [ "No event-trigger or multi-step fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-team-tasks" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Paid Copilot schedules prompts; advanced workflow authoring has separate Studio dependencies.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-paid", "copilot-studio" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "copilot-studio", "name": "Copilot Studio extension and agent builder, separate licensing where stated", "type": "agent-builder" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Agent Builder directs low-code actions and workflows to Copilot Studio.", "evidenceIds": [ "microsoft-copilot:ms-builder" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Paid users can create up to ten scheduled prompts and manage their recurrence.", "evidenceIds": [ "microsoft-copilot:ms-schedule" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "unknown", "answer": "Can external events start a workflow? Unverified after checking scheduled prompt and Agent Builder documentation; external-event trigger availability was not scoped.", "evidenceIds": [] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Agent Builder uses natural-language configuration; Studio is the low-code extension route.", "evidenceIds": [ "microsoft-copilot:ms-builder" ] } ], "limitations": [ "Unverified parts: event_triggers.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-builder", "microsoft-copilot:ms-schedule" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ChatGPT Work is the current multi-step task experience; legacy agent limits are historical.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-work" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Eligible Business and Enterprise Work access", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Current Work documentation describes longer multi-step tasks and finished document/spreadsheet/presentation deliverables on eligible paid workspaces.", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "Work documents reviewing progress and directing task execution; full tool-step visibility was not observed.", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Work uses applicable permissions and approval requirements; precise app-by-app side-effect confirmations were not fixture-tested.", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "A concrete stop-control workflow for a running Work task was not established from current Work documentation; no running-task fixture was executed.", "evidenceIds": [] } ], "limitations": [ "Reconciliation: the legacy agent page's current Overview explicitly says it is unavailable and directs users to Work. The older body's plan list/40-request quotas describe the retired experience and are excluded from this Work finding.", "Current Work is the sole source for positive execution/approval behavior; no gather-three-documents/draft-email fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cowork documents multi-step tool execution with visible progress and user controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-paid", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Paid Microsoft Copilot with Cowork enabled", "addOns": [ "Qualifying Microsoft 365 licence", "Enabled usage-based Cowork billing" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Cowork handles multi-step work with enabled usage billing and a paid licence.", "evidenceIds": [ "microsoft-copilot:ms-cowork" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "supported", "answer": "The interface exposes skill messages and tool steps.", "evidenceIds": [ "microsoft-copilot:ms-cowork" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "supported", "answer": "Side effects require approval; users can allow similar actions for the current session.", "evidenceIds": [ "microsoft-copilot:ms-cowork" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "supported", "answer": "Users can pause immediately or after the current step, resume or cancel.", "evidenceIds": [ "microsoft-copilot:ms-cowork" ] } ], "limitations": [ "Documented behavior only; no three-document/email fixture or interventions were observed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-cowork" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The separate API platform is distinct from the governed ChatGPT workspace.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "partial", "answer": "API usage is separate from Business subscription billing. A supported API for the same ChatGPT workspace conversations/assistants was not established.", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Can documents be loaded through an API? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "API credits/rate limits do not transfer to Business workspace allowances; unified audit/budget/model policy was not established.", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Does the product expose itself to other agents over MCP? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: knowledge_api, mcp_server.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The Chat API and the Work IQ API public preview are separate programmable routes.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat-api", "work-iq-api" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Chat API preview requires the paid Copilot add-on per calling user; Work IQ MCP public-preview prerequisites unverified", "addOns": [ "Eligible Microsoft 365 base subscription", "Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages", "Source-service credentials/subscriptions and Purview entitlements where required" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat-api", "name": "Microsoft Copilot Chat API preview", "type": "api" }, { "id": "work-iq-api", "name": "Work IQ API public preview, MCP/A2A/REST", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "partial", "answer": "The preview text API is included for paid-add-on users; unlicensed users are explicitly excluded. It supports work/web grounding but not code interpreter, graphic art, action skills or long-running tasks.", "evidenceIds": [ "microsoft-copilot:ms-chat-api-r2" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "partial", "answer": "Separately configured synced content can be ingested through Graph connector APIs for licensed grounding; this does not establish a complete workspace knowledge-management API.", "evidenceIds": [ "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-connector-license-r2" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "The Chat API retains source-permission/compliance boundaries; full budget/audit parity was not independently tested.", "evidenceIds": [ "microsoft-copilot:ms-chat-api-r2" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "partial", "answer": "Microsoft advertises Work IQ API public preview with MCP, A2A and REST access to work context. Endpoint, authentication and plan details were not verified; this does not make the separate Copilot Chat API an MCP server.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r4-roadmap-work-iq" ] } ], "limitations": [ "API preview terms apply. This is a distinct API surface, not included Copilot Chat or an assertion of interactive/API feature parity. No API call was executed.", "Work IQ MCP is a roadmap-described public preview; no endpoint or API was invoked." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "microsoft-copilot:ms-chat-api-r2", "microsoft-copilot:ms-connectors-r2", "microsoft-copilot:ms-connector-license-r2", "microsoft-copilot:microsoft-copilot:r4-roadmap-work-iq" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, mobile and desktop clients exist, with plan-specific managed deployment.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "ChatGPT and Company Knowledge have web interfaces.", "evidenceIds": [ "chatgpt:oa-company" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "The current ChatGPT desktop app supports macOS and Windows.", "evidenceIds": [ "chatgpt:oa-work" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "Business is available on iPhone/Android; enterprise SSO app login was not trialled.", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "supported", "answer": "An official Chrome extension sets ChatGPT as the address-bar search destination.", "evidenceIds": [ "chatgpt:oa-search" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "partial", "answer": "Enterprise-only ChatGPT for Intune on iOS/iPadOS requires organizational onboarding; it supports Intune protection and Entra Conditional Access.", "evidenceIds": [ "chatgpt:oa-enterprise-notes" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Developer-mode MCP apps are documented as web-only; other tool/client gaps vary by feature.", "evidenceIds": [ "chatgpt:oa-mcp" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-company", "chatgpt:oa-work", "chatgpt:oa-business-faq", "chatgpt:oa-search", "chatgpt:oa-enterprise-notes", "chatgpt:oa-mcp" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web and native access are documented, with authoring gaps on mobile.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "The browser client is available for paid Copilot and Copilot Chat.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "Cowork documentation lists Windows and macOS Copilot clients.", "evidenceIds": [ "microsoft-copilot:ms-cowork" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "Cowork lists iPhone and Android apps under the licensed account; mobile SSO was not trialled.", "evidenceIds": [ "microsoft-copilot:ms-cowork" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "partial", "answer": "Copilot is available in the Edge sidebar; this does not establish a separate third-party browser extension.", "evidenceIds": [ "microsoft-copilot:ms-chat-usage" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "supported", "answer": "For Windows, IT can distribute the Copilot executable through Intune, Configuration Manager, Group Policy or another MDM and control automatic installation. EEA, government and channel exclusions apply to automatic installation; full mobile policy parity was not tested.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r4-mdm-deployment" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Agent Builder is unavailable on mobile; other feature differences vary by release.", "evidenceIds": [ "microsoft-copilot:ms-builder" ] } ], "limitations": [ "Windows MDM deployment is documented; full mobile deployment/configuration parity was not tested." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "microsoft-copilot:ms-price-us", "microsoft-copilot:ms-cowork", "microsoft-copilot:ms-chat-usage", "microsoft-copilot:ms-builder", "microsoft-copilot:microsoft-copilot:r4-mdm-deployment" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Official Office/Sheets add-ins and an Enterprise Teams entry point are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-office", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business Office/Sheets; Enterprise @ChatGPT Teams where explicitly stated", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-office", "name": "Official Microsoft Office and Google Sheets add-ins where stated", "type": "suite-addin" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "supported", "answer": "Word uses the same Microsoft add-in as Excel and PowerPoint; Word reads/edits the open document with formatting limits.", "evidenceIds": [ "chatgpt:oa-word" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "partial", "answer": "An Outlook connected app is documented; a native Outlook add-in was not established.", "evidenceIds": [ "chatgpt:oa-enterprise-notes" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "Enterprise @ChatGPT in Microsoft Teams can receive DMs/channel mentions after admin setup.", "evidenceIds": [ "chatgpt:oa-enterprise-notes" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "partial", "answer": "Business release notes document the native Google Sheets sidebar; Docs and Gmail-native assistant UI were not verified.", "evidenceIds": [ "chatgpt:oa-business-notes" ] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "supported", "answer": "Microsoft admins must allow the add-in and ChatGPT admins manage access; applicable token/credit allowances apply.", "evidenceIds": [ "chatgpt:oa-word" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-word", "chatgpt:oa-enterprise-notes", "chatgpt:oa-business-notes" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The paid offering works inside Microsoft 365 apps; Chat has narrower contextual access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "supported", "answer": "Paid Copilot is integrated in Word, Excel and PowerPoint; Chat open-content interactions are narrower.", "evidenceIds": [ "microsoft-copilot:ms-price-us", "microsoft-copilot:ms-chat-privacy" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "supported", "answer": "Chat in Outlook can use the user mailbox/calendar and a limited set of accessible files.", "evidenceIds": [ "microsoft-copilot:ms-chat-privacy" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "Paid Copilot includes Teams; the Chat entry point also appears in Teams.", "evidenceIds": [ "microsoft-copilot:ms-price-us", "microsoft-copilot:ms-chat-usage" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "unknown", "answer": "Does it work inside Docs, Sheets or Gmail? Unverified after checking pricing, Chat organizational-data and deployment documentation; native Google Workspace editing integrations not established.", "evidenceIds": [] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "supported", "answer": "Paid Copilot requires an eligible M365 base licence; compliance capabilities may need further entitlements.", "evidenceIds": [ "microsoft-copilot:ms-setup" ] } ], "limitations": [ "Unverified parts: google_workspace_apps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-price-us", "microsoft-copilot:ms-chat-privacy", "microsoft-copilot:ms-chat-usage", "microsoft-copilot:ms-setup" ] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Document rewriting is documented; translation layout, glossaries and Swiss variants remain untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-office" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT for Word native add-in under Business/Enterprise/Edu workspace controls; availability guide says all ChatGPT plans", "addOns": [ "Microsoft Word and administrator-approved ChatGPT Microsoft add-in", "Applicable usage allowance/credits and workspace feature access" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-office", "name": "Official Microsoft Office and Google Sheets add-ins where stated", "type": "suite-addin" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Native ChatGPT for Word drafts, revises, reorganizes and checks clarity/terminology in the open document. Complex formatting/tables/charts can need manual adjustments.", "evidenceIds": [ "chatgpt:oa-word-r2" ] } ], "limitations": [ "This positive writing finding concerns the native Word add-in, not every chat/client surface.", "Translation layout, terminology/glossary behavior and Swiss variants remain untested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-word-r2" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Copilot Chat can translate referenced document text and accept tone/audience instructions. Format-preserving Word Translator and SharePoint glossary translation are separately scoped workflows.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "m365-apps", "copilot-paid" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Commercial Microsoft Copilot add-on for Word writing examples; general work-chat prompts where the support guide explicitly applies", "addOns": [ "Eligible Microsoft 365 base subscription", "Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages", "Source-service credentials/subscriptions and Purview entitlements where required" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "partial", "answer": "Copilot Chat documents translation of attached or referenced file content. Microsoft separately documents Word Translator creating a formatted translated copy; that is a Word command, not a Copilot Chat formatting guarantee. No DE-to-FR/IT layout fixture was run.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r5-chat-translation", "microsoft-copilot:microsoft-copilot:r5-word-translation-boundary" ] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Unresolved on 2026-10-26. Re-read https://support.microsoft.com/en-us/microsoft-365-copilot/translate-files-into-another-language-in-microsoft-365-copilot-chat and https://word.cloud.microsoft/create/en/blog/how-to-translate-documents-in-word/ . The latter identifies Word Translator as a separate formatting-preserving command and Copilot as a drafting/rewriting route, but does not specify a dedicated Copilot translation engine/model contract. No engine was inferred from the separate Word/SharePoint services.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Unresolved on 2026-10-26. Re-read the Copilot translation support page and https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/translation-glossary?view=o365-worldwide plus https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/syntex-azure-billing?view=o365-worldwide . SharePoint supports glossary files in separately metered document processing; a maintained glossary enforced by Copilot Chat/Word prompts or included with a Copilot seat was not established. No glossary fixture was run.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "partial", "answer": "Official Copilot examples accept tone/style/country and region-specific wording instructions, including refining translated Word content. A deterministic de-CH preset, terminology enforcement and dialect-quality result were not established.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r5-chat-translation", "microsoft-copilot:microsoft-copilot:r5-word-translation-boundary" ] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "The direct support guide documents drafting from prompts and Word paragraph rewriting; work-data-grounded prompts require the commercial Copilot subscription.", "evidenceIds": [ "microsoft-copilot:ms-writing-r2" ] } ], "limitations": [ "Copilot’s prompted translation does not establish preserved page/table layout or a managed corporate glossary.", "Word Translator is a separate base-app command; SharePoint/OneDrive glossary translation is separately metered document processing requiring Azure billing and permissions.", "No shared translation/glossary/Swiss-language fixture or complete dedicated-engine specification was verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "microsoft-copilot:ms-writing-r2", "microsoft-copilot:microsoft-copilot:r5-chat-translation", "microsoft-copilot:microsoft-copilot:r5-word-translation-boundary", "microsoft-copilot:microsoft-copilot:r5-sharepoint-translation", "microsoft-copilot:microsoft-copilot:r5-sharepoint-glossary", "microsoft-copilot:microsoft-copilot:r5-sharepoint-metering" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native ChatGPT Images supports editing uploaded images; administrator restrictions remain a named gap.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Enterprise native image generation; output rights under the business Services Agreement", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "partial", "answer": "Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2-20261026" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "Users can upload an existing image and request edits or edit a generated image with text or the selection editor. The guide says Images is available on all tiers; the separate Images with thinking mode is not yet asserted for Enterprise/Edu.", "evidenceIds": [ "chatgpt:chatgpt:images-editing-20261026" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "unknown", "answer": "Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use.", "evidenceIds": [ "chatgpt:oa-services-20261026" ] } ], "limitations": [ "image_generation: Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified.", "admin_control: Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.", "usage_terms: The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2-20261026", "chatgpt:oa-services-20261026", "chatgpt:chatgpt:images-editing-20261026" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Image generation and an administrator restriction are documented. General output ownership terms apply; editing and image-model-specific rights remain incomplete.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "partial", "answer": "Create/image generation appears in Chat and paid offerings; the current image-model mapping was not established.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "unknown", "answer": "Can users edit uploaded images? Unverified after checking Copilot commercial comparison and release notes; current editing, model-specific cost, image policy and output licence terms not fully retrieved.", "evidenceIds": [] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "supported", "answer": "An authorized administrator can allow or prevent supported image generation under Copilot Settings. Availability depends on the tenant licence, enabled features and rollout; group-level behavior was not tested.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r4-image-admin" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "The commercial Generative AI Product Terms treat output as Customer Data and state Microsoft does not own it. A complete image-model-specific rights or third-party restriction matrix was not verified.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r4-online-service-terms" ] } ], "limitations": [ "Image editing remains unverified.", "Administrator image-generation controls are documented; full image-model-specific output rights remain unverified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "microsoft-copilot:ms-price-us", "microsoft-copilot:microsoft-copilot:r4-image-admin", "microsoft-copilot:microsoft-copilot:r4-online-service-terms" ] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live Voice and recording uploads are documented with seat- and billing-specific rules.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "partial", "answer": "Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed.", "evidenceIds": [ "chatgpt:oa-voice" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "partial", "answer": "The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee.", "evidenceIds": [ "chatgpt:chatgpt:mobile-read-aloud-20261026" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "partial", "answer": "Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract.", "evidenceIds": [ "chatgpt:oa-voice" ] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot.", "evidenceIds": [ "chatgpt:oa-files-20261026" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "dictation: Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed.", "read_aloud: The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee.", "voice_conversation: Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract.", "meeting_summaries: Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot.", "swiss_german_speech: Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-voice", "chatgpt:oa-files-20261026", "chatgpt:chatgpt:mobile-read-aloud-20261026" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Work-account dictation, read-aloud and live voice are documented with availability limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Work/school dictation sends speech to Microsoft for transcription without retaining dictation audio.", "evidenceIds": [ "microsoft-copilot:ms-voice" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "supported", "answer": "Read-aloud uses client-side text-to-speech.", "evidenceIds": [ "microsoft-copilot:ms-voice" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "partial", "answer": "Live voice is documented for work/school accounts, subject to subscription and region; feedback audio is removed after 48 hours.", "evidenceIds": [ "microsoft-copilot:ms-voice" ] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "unknown", "answer": "Are meetings transcribed and summarised? Unverified after checking Copilot Voice and work-language pages; meeting transcription prerequisites and Swiss German dialect recognition not tested or established.", "evidenceIds": [] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unverified after checking Copilot Voice and work-language pages; meeting transcription prerequisites and Swiss German dialect recognition not tested or established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: meeting_summaries, swiss_german_speech.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-voice" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Code-backed analysis and generated documents are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-work" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Enterprise Chat analysis/canvas; Business and Enterprise Work deliverables where Work is enabled", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Enterprise lists data analysis; its documented code path uses a stateful Jupyter/Python environment without external network access.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-analysis-r2" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "For the Enterprise analysis path, the direct guide documents static charts and selected interactive bar/line/pie/scatter charts.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-analysis-r2" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "partial", "answer": "Eligible Business and Enterprise Work creates documents, spreadsheets and presentations. Exact download-format/editability fidelity was not fixture-tested.", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "partial", "answer": "Enterprise model/tool inventory lists canvas and Enterprise settings govern role access. This does not establish canvas on every Business seat/client.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-admin-settings" ] } ], "limitations": [ "Each atom distinguishes Enterprise Chat tools from Business/Enterprise Work output. Work is explicitly included as a surface.", "No formula workbook, downloadable Office/PDF fidelity or canvas-editing fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-analysis-r2", "chatgpt:oa-work-r2", "chatgpt:oa-admin-settings" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Python execution and downloadable Office files are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-paid", "m365-apps" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Paid Microsoft Copilot with code interpreter/eligible Agent Builder agents; generated Word/Excel/PowerPoint files as documented for Chat", "addOns": [ "Eligible Microsoft 365 base subscription", "Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages", "Source-service credentials/subscriptions and Purview entitlements where required" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "In the paid Copilot/eligible agent code-interpreter path, LLM-generated Python runs in isolated Azure VMs with no network traffic.", "evidenceIds": [ "microsoft-copilot:ms-code-r2" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "The same paid code-interpreter path can generate data visualizations.", "evidenceIds": [ "microsoft-copilot:ms-code-r2" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Chat's Word/Excel/PowerPoint agents generate files: Word/Excel download; PowerPoint uses OneDrive when available, otherwise download.", "evidenceIds": [ "microsoft-copilot:ms-chat-privacy-r2" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "unknown", "answer": "Notebook instruction editing does not establish an editor for generated output. Output-canvas behavior remains unverified after checking code-interpreter, file-generation and notebook instruction documentation.", "evidenceIds": [] } ], "limitations": [ "No analysis entitlement is inferred for every included-Chat client. Scope uses the paid Copilot code path explicitly named by the security architecture.", "No spreadsheet/formula or editable-PowerPoint fixture was run. Notebook instruction sharing is not counted as an output canvas." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-code-r2", "microsoft-copilot:ms-chat-privacy-r2" ] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared projects and team resources support collaboration with explicit visibility limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Managed-workspace sharing is controlled by permissions; shared-project chats require project membership.", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-admin-settings" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Shared projects and Enterprise team Pages/Spaces are documented.", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-enterprise-notes" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "partial", "answer": "Shared-project chats support branching rather than synchronous collaboration on the same chat. Enterprise Teams conversations can use @ChatGPT.", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-enterprise-notes" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Project members can view/download added files; uploading information into a shared project can expose it to other members. This is different from rechecking original source ACLs.", "evidenceIds": [ "chatgpt:oa-projects" ] } ], "limitations": [ "No cross-group sharing or restricted-source leakage test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-admin-settings", "chatgpt:oa-enterprise-notes" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared notebooks and agents are documented; chat-sharing boundaries remain untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "unknown", "answer": "Can chats be shared inside the organisation? Unverified after checking notebook sharing and Agent Builder limitations; no cross-group chat-sharing or group-chat test.", "evidenceIds": [] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Users can collaborate on shared notebooks and share agents.", "evidenceIds": [ "microsoft-copilot:ms-notebook-instructions", "microsoft-copilot:ms-agents" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unknown", "answer": "Can several people chat together with the AI? Unverified after checking notebook sharing and Agent Builder limitations; no cross-group chat-sharing or group-chat test.", "evidenceIds": [] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "unknown", "answer": "Does sharing respect the recipient's access to sources? Unverified after checking notebook sharing and Agent Builder limitations; no cross-group chat-sharing or group-chat test.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: share_chats, group_chat, share_permission_boundary." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-notebook-instructions", "microsoft-copilot:ms-agents" ] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "German, French and Italian UI settings are documented; quality was not observed.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "Browser and mobile language settings include German, French and Italian.", "evidenceIds": [ "chatgpt:oa-language" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "partial", "answer": "The Trust Portal lists a VPAT document; its conformance level, version and scope were not inspected.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: dach_language_quality, admin_ui_languages.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-language", "chatgpt:oa-trust" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft lists the target European languages; naturalness and conformance remain unchecked.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "Microsoft lists English, German, French and Italian among supported work languages and states localization.", "evidenceIds": [ "microsoft-copilot:ms-language" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unverified after checking supported-language page; no localized UI inspection, admin-language pass or product-specific WCAG report.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? Unverified after checking supported-language page; no localized UI inspection, admin-language pass or product-specific WCAG report.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? Unverified after checking supported-language page; no localized UI inspection, admin-language pass or product-specific WCAG report.", "evidenceIds": [] } ], "limitations": [ "Localization availability is documented; linguistic quality was not observed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-language" ] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business SAML/OIDC is distinct from Enterprise directory lifecycle controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "Business supports SAML and OIDC identity-provider connections.", "evidenceIds": [ "chatgpt:oa-business-sso" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Business includes SSO and domain verification; Enterprise uses its managed identity setup.", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy.", "evidenceIds": [ "chatgpt:chatgpt:native-mfa-enforcement-20261026" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "partial", "answer": "Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested.", "evidenceIds": [ "chatgpt:oa-enterprise-notes-20261026" ] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "partial", "answer": "Business can verify more than one domain; verification does not automatically merge personal accounts.", "evidenceIds": [ "chatgpt:oa-business-sso" ] } ], "limitations": [ "mfa: Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy.", "conditional_access: Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested.", "domain_capture: Business can verify more than one domain; verification does not automatically merge personal accounts." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart", "chatgpt:oa-enterprise-notes-20261026", "chatgpt:chatgpt:native-mfa-enforcement-20261026" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft 365 identity, MFA and conditional-access setup are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "partial", "answer": "Copilot uses Microsoft 365/Entra work accounts; exact application protocol and direct LDAP alternatives were not verified.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Chat requires an eligible M365 account; paid access adds a Copilot licence.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "supported", "answer": "Deployment guidance documents enforcing MFA through Entra policies.", "evidenceIds": [ "microsoft-copilot:ms-setup" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "partial", "answer": "Setup guidance documents conditional access, including SharePoint tenant-level policies.", "evidenceIds": [ "microsoft-copilot:ms-setup" ] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Can the company claim its email domain? Unverified after checking Copilot licence and deployment guidance; no trial SSO login or domain-claim test.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: domain_capture.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-price-us", "microsoft-copilot:ms-setup" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standalone Business and Enterprise differ materially in provisioning and leaver behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "Standalone Business excludes SCIM. Enterprise supports directory sync; tenant sync alone does not grant workspace access.", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "supported", "answer": "Business standalone excludes synchronized groups. Enterprise directory groups can receive separate workspace assignments.", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "partial", "answer": "Business automatic account creation can add eligible verified-domain sign-ins where available; this is distinct from SCIM.", "evidenceIds": [ "chatgpt:oa-business-sso" ] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "supported", "answer": "Removal revokes access immediately. Business data remains indefinitely; Enterprise/Edu follow retention. GPT/project ownership transfers without private chat/file visibility.", "evidenceIds": [ "chatgpt:oa-leavers" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Business owners buy and reassign Standard/Premium seats; Enterprise separates roles, seats and access.", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-members" ] } ], "limitations": [ "No SCIM or leaver fixture was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart", "chatgpt:oa-leavers", "chatgpt:oa-billing", "chatgpt:oa-members" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Seat assignment is tenant-managed; provisioning and content-transfer details remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "unknown", "answer": "Is SCIM provisioning supported? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested.", "evidenceIds": [] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "unknown", "answer": "Are identity-provider groups synced? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested.", "evidenceIds": [] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "unknown", "answer": "Are users created at first login? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested.", "evidenceIds": [] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "unknown", "answer": "What happens to a removed user's data and shared assets? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested.", "evidenceIds": [] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "M365 administrators assign purchased Copilot licences to users.", "evidenceIds": [ "microsoft-copilot:ms-setup" ] } ], "limitations": [ "Unverified parts: scim, group_sync, jit_provisioning, deprovisioning." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-setup" ] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise groups/RBAC and delegated roles differ from Business administration.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Enterprise/Edu roles include member, analytics viewer, admin and owner; Enterprise can delegate group tasks.", "evidenceIds": [ "chatgpt:oa-members" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Enterprise sync/manual groups can receive roles; standalone Business synchronized groups are excluded.", "evidenceIds": [ "chatgpt:oa-admin-quickstart", "chatgpt:oa-business-sso" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Enterprise controls models, GPTs, canvas, projects, memory and Work by workspace/role; exact per-group feature matrix was not tested.", "evidenceIds": [ "chatgpt:oa-admin-settings" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "The Services Agreement allows affiliates within one workspace or separate affiliate orders/workspaces. It does not prove an arbitrary subsidiary-isolation console.", "evidenceIds": [ "chatgpt:oa-services" ] } ], "limitations": [ "No disabled-feature test with two users was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-members", "chatgpt:oa-admin-quickstart", "chatgpt:oa-business-sso", "chatgpt:oa-admin-settings", "chatgpt:oa-services" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Administrative roles and selected group-targeted controls are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "M365, SharePoint, Purview and billing functions use distinct administrator roles.", "evidenceIds": [ "microsoft-copilot:ms-setup", "microsoft-copilot:ms-cost-setup" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Web-search and Anthropic settings can target groups.", "evidenceIds": [ "microsoft-copilot:ms-manage", "microsoft-copilot:ms-anthropic" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Admins control web search and Agent Builder; Anthropic access has separate user/group controls.", "evidenceIds": [ "microsoft-copilot:ms-manage", "microsoft-copilot:ms-builder", "microsoft-copilot:ms-anthropic" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "unknown", "answer": "Can subsidiaries or departments be separated within one contract? Unverified after checking Copilot admin controls; complete feature-by-group and subsidiary isolation behavior not tested.", "evidenceIds": [] } ], "limitations": [ "No disabled-feature test with two groups was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-setup", "microsoft-copilot:ms-cost-setup", "microsoft-copilot:ms-manage", "microsoft-copilot:ms-anthropic", "microsoft-copilot:ms-builder" ] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business documents adoption/member analytics; Enterprise/Edu now documents CSV exports and specific aggregate-report privacy controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business workspace analytics; Enterprise/Edu export and Task insights controls only where explicitly identified", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Business has workspace analytics with active users, messages and credits.", "evidenceIds": [ "chatgpt:oa-business-notes-20261026" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified.", "evidenceIds": [ "chatgpt:oa-business-notes-20261026" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "partial", "answer": "Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established.", "evidenceIds": [ "chatgpt:chatgpt:enterprise-analytics-export-20261026", "chatgpt:oa-enterprise-notes-20261026" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting.", "evidenceIds": [ "chatgpt:chatgpt:enterprise-analytics-export-20261026" ] } ], "limitations": [ "breakdowns: Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified.", "export: Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established.", "privacy_modes: Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-notes-20261026", "chatgpt:chatgpt:enterprise-analytics-export-20261026", "chatgpt:oa-enterprise-notes-20261026" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat and paid usage reports are separate and have privacy controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Microsoft publishes distinct paid Copilot and unlicensed Chat usage dashboards.", "evidenceIds": [ "microsoft-copilot:ms-usage", "microsoft-copilot:ms-chat-usage" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Reports include application entry points and user activity; complete model/group/assistant breakdowns were not verified.", "evidenceIds": [ "microsoft-copilot:ms-usage", "microsoft-copilot:ms-chat-usage" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "The Chat report exports all reported user usage as CSV.", "evidenceIds": [ "microsoft-copilot:ms-chat-usage" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "supported", "answer": "Identifying user, group and site fields are hidden by default; administrators can change report settings.", "evidenceIds": [ "microsoft-copilot:ms-usage" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-usage", "microsoft-copilot:ms-chat-usage" ] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business has credit and recharge limits; these do not equate to a full cost-centre system.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Business analytics show member seat types, credits and messages.", "evidenceIds": [ "chatgpt:oa-business-notes" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Business permits seat-type monthly credit limits and per-user overrides; defaults have no specified limits.", "evidenceIds": [ "chatgpt:oa-credit-controls" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "Credit-backed features can become unavailable when credits are insufficient; exact monthly-limit overshoot/stop timing was not tested.", "evidenceIds": [ "chatgpt:oa-credit-controls" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? Unverified after checking Business spend-control docs; group/cost-centre allocation and chargeback export not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: chargeback.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-notes", "chatgpt:oa-credit-controls" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Metered-service cost management supports limits; exact stop semantics need verification.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "partial", "answer": "The cost dashboard shows credit consumption and billing configuration; complete cost-centre mapping was not verified.", "evidenceIds": [ "microsoft-copilot:ms-cost-setup" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Policies support monthly spending limits and optional per-user limits.", "evidenceIds": [ "microsoft-copilot:ms-cost-setup" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "The setup describes limits on monthly credit spend, but overshoot, timing and enforcement were not tested.", "evidenceIds": [ "microsoft-copilot:ms-cost-setup" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? Unverified after checking Copilot Credits cost management and rate documentation; chargeback exports and enforced-stop timing not established.", "evidenceIds": [] } ], "limitations": [ "Prepaid-credit exhaustion alone can continue into PAYG; it is not itself a hard budget." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-cost-setup" ] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise/Edu compliance access is owner-granted; Business documents conditional owner exports for individual members.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Enterprise/Edu Compliance Platform and role permissions; Business default private-history/analytics boundaries and conditional owner per-member export", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Enterprise/Edu Compliance Platform exposes append-only audit/authentication/app events, with category-scoped Admin keys.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "partial", "answer": "Enterprise/Edu: only an owner grants broad compliance or Conversation messages access, including locked-chat messages. Business: default history and routine analytics do not expose all private chats. Owners can export an individual member via the Business workspace > Members > member three-dot menu > Export data, if available. Bulk all-chat coverage is unverified.", "evidenceIds": [ "chatgpt:oa-compliance-r2", "chatgpt:oa-business-faq-r2", "chatgpt:oa-business-privacy-r2", "chatgpt:oa-business-owner-export-r3" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "Enterprise/Edu can export eligible compliance logs into SIEM/data-lake/partner systems. Business eligibility is not inferred.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "partial", "answer": "Enterprise/Edu Compliance Platform documents eDiscovery integrations; native legal-hold operation was not verified.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "supported", "answer": "Enterprise/Edu Compliance Logs Platform gives30-day availability; longer retention requires continuous external downloads.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] } ], "limitations": [ "Business routine visibility, conditional owner per-member export and Enterprise/Edu Compliance access are separate operations. No audit or archive fixture was run.", "No blanket Business no-admin-access guarantee. No Enterprise/Edu compliance entitlement is transferred to Business." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-compliance-r2", "chatgpt:oa-business-faq-r2", "chatgpt:oa-business-privacy-r2", "chatgpt:oa-business-owner-export-r3" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Purview provides interaction records and compliance retention, with licence-dependent policies.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "With auditing enabled, Purview logs Copilot admin changes and user resource/agent metadata.", "evidenceIds": [ "microsoft-copilot:ms-audit" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "supported", "answer": "Prompts/responses are retained in Exchange-backed compliance copies; administrators can apply retention.", "evidenceIds": [ "microsoft-copilot:ms-retention" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "Purview supports export of Copilot audit events. Microsoft documents EXO CSV export and Office 365 Management Activity API streaming of CopilotInteraction events to a SIEM; this does not imply full prompt/response content in audit metadata.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r4-audit-export", "microsoft-copilot:microsoft-copilot:r4-audit-api" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "supported", "answer": "Hidden interaction copies are searchable through eDiscovery and remain subject to holds.", "evidenceIds": [ "microsoft-copilot:ms-retention" ] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Audit Standard and Premium have distinct retention entitlements; a product-specific integrity and exact retention configuration was not verified.", "evidenceIds": [ "microsoft-copilot:ms-audit-standard" ] } ], "limitations": [ "Compliance copies differ from the visible chat history. No export or hold test was run." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "microsoft-copilot:ms-audit", "microsoft-copilot:ms-retention", "microsoft-copilot:ms-audit-standard", "microsoft-copilot:microsoft-copilot:r4-audit-export", "microsoft-copilot:microsoft-copilot:r4-audit-api" ] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise/Edu can integrate compliance data with DLP; inline redaction was not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "unknown", "answer": "Is personal data detected in prompts and files? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.", "evidenceIds": [] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "unknown", "answer": "Is it redacted, masked, blocked or only warned? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.", "evidenceIds": [] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "unknown", "answer": "Can admins add custom patterns or terms? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.", "evidenceIds": [] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "Compliance Platform lists DLP partners including Purview and Netskope. This does not establish pre-model prompt redaction.", "evidenceIds": [ "chatgpt:oa-compliance" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "unknown", "answer": "Where does filtering run? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: pii_detection, pii_action, custom_patterns, filter_location.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-compliance" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Purview can block sensitive prompts when configured; its default policy simulates.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "supported", "answer": "Purview DLP can match selected sensitive information types in prompts.", "evidenceIds": [ "microsoft-copilot:ms-dlp" ] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "supported", "answer": "Configured policies prevent prompt processing; the default policy is simulation/alert mode.", "evidenceIds": [ "microsoft-copilot:ms-dlp", "microsoft-copilot:ms-dlp-default" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "supported", "answer": "The Copilot DLP location supports custom sensitive-information types for prompt blocking. This control is in preview and subject to tenant rollout and licensing; the location does not scan files uploaded directly in prompts. No AHV/IBAN fixture was run.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r4-custom-dlp-types" ] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "Microsoft Purview is the documented integration; base subscription entitlements determine available controls.", "evidenceIds": [ "microsoft-copilot:ms-dlp", "microsoft-copilot:ms-setup" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "unknown", "answer": "Where does filtering run? Unverified after checking Purview DLP documentation; custom AHV/IBAN patterns, filtering geography and fixture behavior unverified.", "evidenceIds": [] } ], "limitations": [ "No Swiss AHV or IBAN test was performed." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "microsoft-copilot:ms-dlp", "microsoft-copilot:ms-dlp-default", "microsoft-copilot:ms-setup", "microsoft-copilot:microsoft-copilot:r4-custom-dlp-types" ] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has policy reminders and workspace controls; enforcement coverage remains partly unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "unknown", "answer": "Can admins set organisation-wide instructions? Unverified after checking Enterprise settings, Services Agreement and compliance docs; an enforced organization system prompt was not established.", "evidenceIds": [] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "partial", "answer": "The Enterprise AI policy modal appears every 30 days and after updates; mandatory acknowledgment behavior was not established.", "evidenceIds": [ "chatgpt:oa-admin-settings" ] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Service usage restrictions apply; customer-configurable topic filters were not established.", "evidenceIds": [ "chatgpt:oa-services" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "partial", "answer": "Compliance app/audit events are available; complete policy-violation coverage was not verified.", "evidenceIds": [ "chatgpt:oa-compliance" ] } ], "limitations": [ "Unverified parts: org_instructions.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-admin-settings", "chatgpt:oa-services", "chatgpt:oa-compliance" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft documents safety controls and policy metadata; organization-wide instruction enforcement remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "unknown", "answer": "Can admins set organisation-wide instructions? Unverified after checking Copilot privacy and audit schemas; organization-wide instructions and mandatory AUP acknowledgement not established.", "evidenceIds": [] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? Unverified after checking Copilot privacy and audit schemas; organization-wide instructions and mandatory AUP acknowledgement not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Copilot documents harmful-content and prompt-injection protections; customer configurability was not established.", "evidenceIds": [ "microsoft-copilot:ms-privacy" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "partial", "answer": "Audit resource metadata can include policy restrictions and prompt-injection detection; complete violation coverage was not established.", "evidenceIds": [ "microsoft-copilot:ms-audit" ] } ], "limitations": [ "Unverified parts: org_instructions, usage_notice.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-privacy", "microsoft-copilot:ms-audit" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise/Edu residency separates regional content storage from GPU execution and global operations.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Eligible new Enterprise/Edu workspaces can select Europe, EEA + Switzerland, for in-scope content at rest. Standalone Business eligibility is not established.", "evidenceIds": [ "chatgpt:oa-residency" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Eligible Enterprise/Edu can configure same-region European GPU inference; CPU tasks and external apps/search can process elsewhere.", "evidenceIds": [ "chatgpt:oa-residency" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "partial", "answer": "In-scope content backups/replicas stay in-region; system metadata and non-content logs are outside the general residency commitment.", "evidenceIds": [ "chatgpt:oa-residency" ] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Authorized staff access has purpose restrictions; an EU/Swiss-only support-access region was not established.", "evidenceIds": [ "chatgpt:oa-privacy" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "partial", "answer": "Europe includes Switzerland as a region grouping; this is not a Switzerland-only storage/inference/support commitment.", "evidenceIds": [ "chatgpt:oa-residency" ] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Residency is documented for eligible Enterprise/Edu, with storage included at no extra charge; inference has separate eligibility.", "evidenceIds": [ "chatgpt:oa-residency" ] } ], "limitations": [ "Cloud infrastructure subprocessors include multiple providers. Exact placement per workspace, support geography and CPU processing remain separate questions." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-residency", "chatgpt:oa-privacy" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "EU/EFTA commitments have separate model, web-search and operational exceptions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Microsoft 365 tenant commitments govern interaction storage and OneDrive files; EUDB covers qualifying EU/EFTA configurations, not a universal Swiss-only deployment.", "evidenceIds": [ "microsoft-copilot:ms-chat-privacy", "microsoft-copilot:ms-eudb" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "EU traffic has EUDB safeguards; optional Anthropic is excluded from EUDB and in-country processing commitments.", "evidenceIds": [ "microsoft-copilot:ms-privacy", "microsoft-copilot:ms-anthropic" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "partial", "answer": "EUDB includes pseudonymized personal system logs subject to limited-transfer exceptions; a separate backup/telemetry country map was not retrieved.", "evidenceIds": [ "microsoft-copilot:ms-eudb" ] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "EUDB professional-services data is committed at rest; operational transfers remain possible. This does not prove EU-only staff access.", "evidenceIds": [ "microsoft-copilot:ms-eudb" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Unverified after checking Copilot privacy, EUDB and residency documentation; no comprehensive Swiss storage/inference/support matrix.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Chat and paid Copilot use M365 commitments; model and service-specific exceptions must be applied separately.", "evidenceIds": [ "microsoft-copilot:ms-edp", "microsoft-copilot:ms-anthropic" ] } ], "limitations": [ "Bing web queries are outside EUDB. Anthropic opt-in changes the model-processing scope. No sovereign-cloud claims are made." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-chat-privacy", "microsoft-copilot:ms-eudb", "microsoft-copilot:ms-privacy", "microsoft-copilot:ms-anthropic", "microsoft-copilot:ms-edp" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ChatGPT is a hosted workspace; customer-hosted deployment contracts remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "partial", "answer": "Business and Enterprise are hosted, separately administered workspaces; implementation isolation was not tested.", "evidenceIds": [ "chatgpt:oa-business" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "unknown", "answer": "Is a dedicated single-tenant instance offered, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Can it run in the customer's own cloud account, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "unknown", "answer": "Which features are missing outside SaaS? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: dedicated_instance, customer_cloud, on_premise, air_gapped, mode_feature_gaps.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The researched offering is Microsoft-operated tenant SaaS; other deployment contracts remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "supported", "answer": "Enterprise protection documents isolated customer tenants in Microsoft 365.", "evidenceIds": [ "microsoft-copilot:ms-edp" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "unknown", "answer": "Is a dedicated single-tenant instance offered, from what size? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established.", "evidenceIds": [] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Can it run in the customer's own cloud account, from what size? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "unknown", "answer": "Which features are missing outside SaaS? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: dedicated_instance, customer_cloud, on_premise, air_gapped, mode_feature_gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-edp" ] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The business contract restricts content reuse; retention and human access remain separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Services Agreement 4.2 prohibits using customer content to develop/improve services without explicit agreement.", "evidenceIds": [ "chatgpt:oa-services" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "The same business protection covers OpenAI model use; third-party app data handling needs its own terms.", "evidenceIds": [ "chatgpt:oa-services", "chatgpt:oa-apps" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Chat/workspace retention is not API zero-retention. Provider abuse/security retention is not fully quantified for every plan.", "evidenceIds": [ "chatgpt:oa-privacy" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Self-serve Business documentation directs zero-retention requirements to contracted offerings; ChatGPT-specific eligibility/terms were not obtained.", "evidenceIds": [ "chatgpt:oa-business" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "Enterprise privacy limits authorized staff access by purpose; the subprocessor list also describes review of flagged content. This is not a no-human-access guarantee.", "evidenceIds": [ "chatgpt:oa-privacy", "chatgpt:oa-subprocessors" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-services", "chatgpt:oa-apps", "chatgpt:oa-privacy", "chatgpt:oa-business", "chatgpt:oa-subprocessors" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "No-training assertions and provider exceptions are recorded separately from customer retention.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "partial", "answer": "Microsoft states commercial prompts, responses and Graph data do not train foundation models; the underlying DPA text was not inspected.", "evidenceIds": [ "microsoft-copilot:ms-no-training" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Microsoft makes the same foundation-model statement; separate Data Retention model terms require their own review.", "evidenceIds": [ "microsoft-copilot:ms-no-training", "microsoft-copilot:ms-anthropic" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Some Anthropic models explicitly retain data under separate Anthropic terms; ordinary eligible subprocessor models are described differently. No universal retention period is established.", "evidenceIds": [ "microsoft-copilot:ms-anthropic" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Eligible Anthropic subprocessor offerings are described as not retaining customer content; this is not zero retention for M365 interactions.", "evidenceIds": [ "microsoft-copilot:ms-anthropic" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "Copilot opts out of Azure OpenAI abuse-monitoring human review; Anthropic illegal-content safeguards are separate.", "evidenceIds": [ "microsoft-copilot:ms-no-training", "microsoft-copilot:ms-anthropic" ] } ], "limitations": [ "No-training statements remain vendor assertions pending direct contract verification. Stored tenant chat history is distinct from provider retention." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-no-training", "microsoft-copilot:ms-anthropic" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Retention differs by content and operation: Enterprise/Edu policy, Business member removal, user deletion and conditional admin controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "supported", "answer": "Saved chats remain until deletion/applicable policy. The leaver guide specifically retains removed Business members' chats/files/canvas indefinitely; Enterprise/Edu leavers follow configured retention. This is removal behavior, not a complete Business admin-settings specification.", "evidenceIds": [ "chatgpt:oa-retention-r2", "chatgpt:oa-leavers-r2" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "partial", "answer": "Enterprise/Edu configuration is documented. The privacy page says Business admins can control retention, and the managed-account notice makes controls configuration-dependent; the exact standalone Business setting, role, supported periods and content coverage were not verified.", "evidenceIds": [ "chatgpt:oa-leavers-r2", "chatgpt:oa-privacy-r2", "chatgpt:oa-managed-access-r2" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Users delete saved chats and Library files separately; deletion is normally scheduled within30 days, with de-identification/legal/security exceptions and separate Enterprise inactive-file backup handling.", "evidenceIds": [ "chatgpt:oa-retention-r2" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "DPA 2.11 provides return/deletion on customer instruction after contract expiry, subject to legal retention; no fixed retrieval/deletion deadline is stated there.", "evidenceIds": [ "chatgpt:oa-dpa" ] } ], "limitations": [ "Member removal is not content deletion: project/GPT ownership reassignment does not grant access to the removed member's private conversations.", "The broader Business privacy retention statement is recorded alongside the detailed operational gaps instead of being discarded or treated as an Enterprise-equivalent setting." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-retention-r2", "chatgpt:oa-leavers-r2", "chatgpt:oa-privacy-r2", "chatgpt:oa-managed-access-r2", "chatgpt:oa-dpa" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Purview governs retained Exchange copies of managed Copilot interactions; uploaded-file repository retention is outside this finding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Managed work/school Microsoft Copilot and Copilot Chat with EDP; Exchange prompt/response copies governed by applicable Purview retention/holds", "addOns": [ "Eligible Microsoft365 tenant", "Applicable Purview retention/eDiscovery licensing and configured policies" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Prompts/responses are logged in Exchange; retention depends on tenant policies. A universal default duration for uploaded files/indexes is not established and is excluded from this Exchange-interaction scope.", "evidenceIds": [ "microsoft-copilot:ms-chat-privacy-r2", "microsoft-copilot:ms-retention-r2" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "supported", "answer": "Purview can retain/delete interaction copies; retention and eDiscovery holds can suspend permanent deletion.", "evidenceIds": [ "microsoft-copilot:ms-retention-r2" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Removing visible history does not immediately delete retained Exchange copies; retention/hold processing continues asynchronously.", "evidenceIds": [ "microsoft-copilot:ms-retention-r2" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "unknown", "answer": "What is deleted at contract end, and when? Unverified after checking Purview retention and privacy documentation; complete post-termination deletion terms were not retrieved.", "evidenceIds": [] } ], "limitations": [ "Narrowed scope resolves the publication conflict for this finding: Exchange interaction copies are separate from uploaded-file repositories and temporary prompt context.", "No universal18-month file-retention promise or immediate-deletion guarantee is made. Full repository/post-termination behavior needs a separate source/tenant check." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-chat-privacy-r2", "microsoft-copilot:ms-retention-r2" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A dated processor list and contractual transfer/notice rules are public.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "supported", "answer": "OpenAI publishes a product-scoped list updated 2026-10-14.", "evidenceIds": [ "chatgpt:oa-subprocessors-20261026" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "partial", "answer": "Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee.", "evidenceIds": [ "chatgpt:oa-subprocessors-20261026" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA 2.9 gives notification and a 30-day objection period; subscribers can receive email.", "evidenceIds": [ "chatgpt:oa-dpa-20261026" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified.", "evidenceIds": [ "chatgpt:oa-services-20261026", "chatgpt:oa-subprocessors-20261026" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "DPA 4.1 uses SCC safeguards or an applicable adequacy decision for transfers of EEA/Swiss data.", "evidenceIds": [ "chatgpt:oa-dpa-20261026" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "supported", "answer": "OpenAI publishes a Government User Data Request Policy and semiannual transparency reports from its official Trust and transparency page. Current listed reporting includes January–June 2026.", "evidenceIds": [ "chatgpt:chatgpt:government-transparency-20261026" ] } ], "limitations": [ "subprocessor_countries: Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee.", "parent_jurisdiction: EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-subprocessors-20261026", "chatgpt:oa-dpa-20261026", "chatgpt:oa-services-20261026", "chatgpt:chatgpt:government-transparency-20261026" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft publishes subprocessor governance and change-notification routes; legal transfer details need direct contract review.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "The AI subprocessor overview links the Online Services Subprocessors List; a dated country-by-country copy was not downloaded.", "evidenceIds": [ "microsoft-copilot:ms-subprocessors" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "Which countries do sub-processors operate in? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass.", "evidenceIds": [] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "partial", "answer": "Customers can subscribe to list updates. Exact advance-notice periods were not established.", "evidenceIds": [ "microsoft-copilot:ms-subprocessors" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "unknown", "answer": "Which jurisdiction governs the vendor and its parent? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass.", "evidenceIds": [] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "unknown", "answer": "Which transfer mechanism applies to non-EU/CH processing? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass.", "evidenceIds": [] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "Is there a published government-access or transparency policy? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: subprocessor_countries, parent_jurisdiction, transfer_mechanism, government_access_policy.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-subprocessors" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business contracts and DPA are public; sector/legal conclusions remain outside this pass.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "The Services Agreement incorporates the public DPA; negotiability is not established.", "evidenceIds": [ "chatgpt:oa-services-20261026", "chatgpt:oa-dpa-20261026" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed.", "evidenceIds": [ "chatgpt:oa-dpa-20261026" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "For EEA/Swiss/UK customers, governing law is Ireland and venue Dublin under the standard agreement; contracting party differs for UK.", "evidenceIds": [ "chatgpt:oa-services-20261026" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment.", "evidenceIds": [ "chatgpt:chatgpt:eu-ai-act-resources-20261026" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved.", "evidenceIds": [ "chatgpt:oa-services-20261026" ] } ], "limitations": [ "dpa: The Services Agreement incorporates the public DPA; negotiability is not established.", "revdsg_gdpr: The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed.", "ai_act_materials: A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment.", "sector_materials: The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-services-20261026", "chatgpt:oa-dpa-20261026", "chatgpt:chatgpt:eu-ai-act-resources-20261026" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise data protection links a DPA and Product Terms; no regulatory compliance verdict is made.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Microsoft says commercial Copilot/Chat are covered by its DPA and Product Terms; negotiability was not verified.", "evidenceIds": [ "microsoft-copilot:ms-edp" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "The enterprise protection page names GDPR; Swiss revDSG wording was not inspected.", "evidenceIds": [ "microsoft-copilot:ms-edp" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "unknown", "answer": "Which law and court govern the contract? Unverified after checking Enterprise data protection; the public DPA document index timed out, so law/court, AI Act and sector clauses remain unverified.", "evidenceIds": [] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "unknown", "answer": "Is EU AI Act documentation provided? Unverified after checking Enterprise data protection; the public DPA document index timed out, so law/court, AI Act and sector clauses remain unverified.", "evidenceIds": [] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "unknown", "answer": "Are FINMA or other sector materials provided? Unverified after checking Enterprise data protection; the public DPA document index timed out, so law/court, AI Act and sector clauses remain unverified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: governing_law, ai_act_materials, sector_materials.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-edp" ] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Trust-portal claims remain unverified certificate assertions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "The portal lists ISO/IEC 27001:2022; issuer, precise certified scope and expiry were not inspected.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "The portal claims SOC 2 Type 2; the actual report and reporting period were not reviewed.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Unverified after checking Trust Portal public index; no C5 attestation or certificate issuer/validity/period evidence.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "The portal lists 27017, 27018, 27701 and 42001; none is certificate-verified here.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "supported", "answer": "The public Trust Portal lists public/private documents and an access-request route; no access request was made.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "A Pentest Report entry exists; the report scope and results were not retrieved.", "evidenceIds": [ "chatgpt:oa-trust" ] } ], "limitations": [ "All certification assertions use vendor-claimed evidence, never certificate-verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "BSI’s public registry verifies Microsoft 365 ISMS/privacy certificates with validity through July 28, 2027. A Copilot-specific certificate schedule and current SOC/C5 reports remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "BSI registry entry IS 552878 verifies Microsoft Corporation’s Microsoft 365 services ISMS against ISO/IEC 27001:2022, effective July 29, 2024 through July 28, 2027, under a February 14, 2024 applicability statement. Microsoft places Copilot under Microsoft 365 compliance commitments; the issuer entry does not separately enumerate Copilot, so exact app-scope verification remains incomplete.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r5-bsi-iso27001", "microsoft-copilot:microsoft-copilot:r5-copilot-compliance-boundary" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "unknown", "answer": "Unresolved on 2026-10-26. Searched https://servicetrust.microsoft.com/ViewPage/HomePageV2 and its public search index, https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2 and BSI’s Microsoft certificate directory. STP retrieval returned a JavaScript shell; indexed report/bridge-letter titles are not an inspected auditor opinion, audit period or Copilot-specific system description. No authenticated report was accessed.", "evidenceIds": [] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "Unresolved on 2026-10-26. Searched https://servicetrust.microsoft.com/ViewPage/HomePageV2 and its public report index plus https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2 . Microsoft describes C5 controls in Office 365 SOC reporting, but a current C5 report and exact Copilot service scope/period were not retrieved; no Azure-only attestation was transferred to Copilot.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "BSI PM 741035 verifies Microsoft 365 services’ processor privacy-management scope against ISO/IEC 27701:2019, effective July 29, 2024 through July 28, 2027. Microsoft’s public ISO 42001 page names Copilot/Chat, but its product-specific certificate issuer/validity were not obtained. No TISAX evidence or separately enumerated Copilot 27701 scope was verified.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r5-bsi-iso27701", "microsoft-copilot:microsoft-copilot:r5-iso42001-scope" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "supported", "answer": "Customers use the Microsoft Service Trust Portal for audit reports. Some downloads require an Entra organizational cloud-services account and acceptance of a compliance-material NDA. No restricted document was accessed in this research.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r4-report-access" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "STP documents a Pen Test and Security Assessments category for third-party attestations. No Copilot-specific assessment scope, date or summary was downloaded.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r4-report-access" ] } ], "limitations": [ "Registry verification covers the named Microsoft 365 ISMS/privacy scope; the issuer entries do not separately enumerate Copilot.", "No restricted Service Trust Portal document, Copilot ISO 42001 certificate schedule, current SOC 2 audit period or C5 report was inspected.", "Vendor-listed ISO 42001 scope is distinguished from issuer-verified ISO 27001/27701 metadata." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r4-report-access", "microsoft-copilot:microsoft-copilot:r5-bsi-iso27001", "microsoft-copilot:microsoft-copilot:r5-bsi-iso27701", "microsoft-copilot:microsoft-copilot:r5-copilot-compliance-boundary", "microsoft-copilot:microsoft-copilot:r5-iso42001-scope" ] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Encryption, optional Enterprise key control and IP restrictions are documented separately.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "OpenAI states AES-256 at rest and TLS 1.2+ in transit.", "evidenceIds": [ "chatgpt:oa-privacy" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "partial", "answer": "Eligible Enterprise/Edu EKM uses external AWS/GCP/Azure master keys and an account representative; feature coverage requires the EKM matrix.", "evidenceIds": [ "chatgpt:oa-ekm" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Enterprise/Edu IP allowlists block off-list user traffic; the Compliance API has separate enforced policies. This does not establish private-link connectivity.", "evidenceIds": [ "chatgpt:oa-ip" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "unknown", "answer": "How are customers separated in shared SaaS? Unverified after checking enterprise privacy, EKM and IP documentation; tenant-isolation implementation and full key-location/feature matrix not tested.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: tenant_isolation.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-privacy", "chatgpt:oa-ekm", "chatgpt:oa-ip" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft documents encryption and tenant separation; key-control coverage varies by component.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "Enterprise protection documents encryption at rest and in transit.", "evidenceIds": [ "microsoft-copilot:ms-edp" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "partial", "answer": "Agent Builder explicitly does not support customer-managed keys; this does not establish the key policy of every M365 workload.", "evidenceIds": [ "microsoft-copilot:ms-builder" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "unknown", "answer": "Is private connectivity or IP restriction available? Unverified after checking enterprise data protection and Agent Builder limitations; private networking/IP restrictions and complete key-location matrix not established.", "evidenceIds": [] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "supported", "answer": "Microsoft documents separation of customer tenants; isolation was not tested.", "evidenceIds": [ "microsoft-copilot:ms-edp" ] } ], "limitations": [ "Unverified parts: private_networking.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-edp", "microsoft-copilot:ms-builder" ] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial confidentiality and authorized access rules are documented; no plan-specific professional-secrecy undertaking was retrieved.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Is it a dedicated offering or add-on, and on which plan? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Enterprise privacy limits authorized staff access by purpose and the product-scoped subprocessor list includes review of flagged content. This is not a no-human-access commitment; a complete plain-text role/provider matrix and a §203/Art.321 access restriction were not verified.", "evidenceIds": [ "chatgpt:oa-privacy", "chatgpt:oa-subprocessors", "chatgpt:oa-dpa" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.", "evidenceIds": [] } ], "limitations": [ "General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.", "No legal compliance verdict; unknown does not mean the offering is unavailable." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-privacy", "chatgpt:oa-subprocessors", "chatgpt:oa-dpa" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial data protection and model-specific access safeguards are documented; a scoped professional-secrecy undertaking was not verified.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Is it a dedicated offering or add-on, and on which plan? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Microsoft documents Azure OpenAI abuse-monitoring human-review exclusion and distinguishes optional Anthropic subprocessor models from models under separate retention terms. This does not establish a complete staff/subprocessor plain-text access matrix or a §203/Art.321 restriction.", "evidenceIds": [ "microsoft-copilot:ms-no-training", "microsoft-copilot:ms-anthropic", "microsoft-copilot:ms-eudb" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified.", "evidenceIds": [] } ], "limitations": [ "General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.", "No legal compliance verdict; unknown does not mean the offering is unavailable." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-no-training", "microsoft-copilot:ms-anthropic", "microsoft-copilot:ms-eudb" ] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business has mixed seat pricing plus optional credits; Enterprise can use contracted credit or token billing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Business combines Standard/Premium seats with optional workspace credit use. Enterprise pricing depends on its agreement.", "evidenceIds": [ "chatgpt:oa-business", "chatgpt:oa-models" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "Retrieved 2026-10-21: Standard USD 20/user/month annual or USD 25 monthly; Premium USD 100 annual-equivalent or USD 125 monthly. Enterprise quote not obtained.", "evidenceIds": [ "chatgpt:oa-billing" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Premium has five times Standard included usage and no five-hour usage cap; allowances are task/model-dependent.", "evidenceIds": [ "chatgpt:oa-business" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Credits extend eligible use; external app subscriptions and optional contracted enterprise capabilities can affect total cost.", "evidenceIds": [ "chatgpt:oa-credit-controls" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "Eligible activity can use workspace credits; Enterprise may bill tokens in USD. A complete scoped tariff/default workload was not priced.", "evidenceIds": [ "chatgpt:oa-credit-controls", "chatgpt:oa-models" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business", "chatgpt:oa-models", "chatgpt:oa-billing", "chatgpt:oa-credit-controls" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Pricing combines seat licensing with usage-based extensions and base-suite prerequisites.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Paid Copilot is a per-user add-on; Chat is included with eligible M365 and some extensions are metered.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "Retrieved 2026-10-21: US USD 30/user/month billed annually; Germany EUR 26/user/month billed annually, excluding VAT.", "evidenceIds": [ "microsoft-copilot:ms-price-us", "microsoft-copilot:ms-price-de" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Paid users have included qualifying assistive-agent usage; exact limits and exclusions depend on the scenario.", "evidenceIds": [ "microsoft-copilot:ms-credit-rates" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "supported", "answer": "Qualifying M365 licensing is separate; Cowork is metered and compliance tools can need further entitlements.", "evidenceIds": [ "microsoft-copilot:ms-price-us", "microsoft-copilot:ms-setup" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "Credits have feature-dependent rates; prepaid exhaustion may continue into PAYG. Currency-per-credit and full premium-model rate mapping were not retrieved.", "evidenceIds": [ "microsoft-copilot:ms-credit-rates", "microsoft-copilot:ms-cost-setup" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-price-us", "microsoft-copilot:ms-price-de", "microsoft-copilot:ms-credit-rates", "microsoft-copilot:ms-setup", "microsoft-copilot:ms-cost-setup" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Only a 200-seat Business licence floor can be calculated; larger new deployments need an Enterprise quote.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "From USD 48000.00 + unknown, EUR 42799.82 + unknown or CHF 39534.20 + unknown for 12 months excluding VAT: 200 Standard seats at USD 20/month billed annually. No Premium seats, credits or discounts assumed; included allowance sufficiency is unverified.", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-services", "chatgpt:fx-20261020" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.", "evidenceIds": [] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.", "evidenceIds": [] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Credits after included allowances and Enterprise token-billed work depend on model/task consumption; that workload tariff remains unpriced.", "evidenceIds": [ "chatgpt:oa-credit-controls", "chatgpt:oa-models" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "Enterprise licence/commitment, included capacity, credit/token consumption, optional enterprise features and deployment/support services remain unpriced.", "evidenceIds": [ "chatgpt:oa-business" ] } ], "limitations": [ "ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input plus 600 output tokens/message only where separately billed.", "ECB 2026-10-20: EUR 1 = USD 1.1215 = CHF 0.9237. Vendor USD is primary. Totals are floor + unknown; no proxy replaces an unknown vendor tariff." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-services", "chatgpt:fx-20261020", "chatgpt:oa-credit-controls", "chatgpt:oa-models", "chatgpt:oa-business" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A reproducible licence-only scenario is available; full rollout cost remains open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "From EUR 62400.00 + unknown, or CHF 57638.88 + unknown, for 12 months excluding VAT. Licence-only incremental add-on baseline at EUR 26/user/month; eligible M365 licences assumed already owned. ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input and 600 output tokens/message where usage is billed separately. No metered agent/Cowork usage or discounts assumed; included-capacity sufficiency is unverified.", "evidenceIds": [ "microsoft-copilot:ms-price-de", "microsoft-copilot:fx-20261020" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "From EUR 312000.00 + unknown, or CHF 288194.40 + unknown, for 12 months excluding VAT. Licence-only incremental add-on baseline at EUR 26/user/month; eligible M365 licences assumed already owned. ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input and 600 output tokens/message where usage is billed separately. No metered agent/Cowork usage or discounts assumed; included-capacity sufficiency is unverified.", "evidenceIds": [ "microsoft-copilot:ms-price-de", "microsoft-copilot:fx-20261020" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "From EUR 1560000.00 + unknown, or CHF 1440972.00 + unknown, for 12 months excluding VAT. Licence-only incremental add-on baseline at EUR 26/user/month; eligible M365 licences assumed already owned. ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input and 600 output tokens/message where usage is billed separately. No metered agent/Cowork usage or discounts assumed; included-capacity sufficiency is unverified.", "evidenceIds": [ "microsoft-copilot:ms-price-de", "microsoft-copilot:fx-20261020" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Cowork and uncovered agent/credit usage add variable charges. No model/task tariff is substituted where the product does not publish the required rate.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "Base-suite renewal costs, metered workload, usage headroom, implementation and optional compliance/support charges remain unpriced.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] } ], "limitations": [ "Shared assumptions v1.3; ECB 2026-10-20 EUR 1 = USD 1.1215 = CHF 0.9237. The stated mix is a research assumption, not an observed workload or entitlement.", "Full totals remain baseline + unknown because additional licences, workload capacity, optional support and deployment costs were not priced." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-price-de", "microsoft-copilot:fx-20261020", "microsoft-copilot:ms-price-us" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business is self-serve; complete Enterprise evaluation remains sales-dependent and untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "A personal Free plan exists, but Business starts with paid seats and a separate managed workspace. Free does not establish Business/Enterprise controls.", "evidenceIds": [ "chatgpt:oa-business-faq", "chatgpt:oa-word" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unknown", "answer": "Is a self-serve business trial available? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.", "evidenceIds": [] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Do trials include SSO, connectors and admin features? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Business signup is self-serve; Enterprise upgrades and contracted options are directed to sales. No contact was made.", "evidenceIds": [ "chatgpt:oa-business", "chatgpt:oa-business-faq" ] } ], "limitations": [ "Unverified parts: self_serve_trial, trial_scope.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq", "chatgpt:oa-word", "chatgpt:oa-business" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Eligible M365 users can evaluate Copilot Chat directly; paid pilot terms remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "supported", "answer": "Chat has no incremental charge for eligible M365 work accounts, with enterprise protections.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "The enterprise page offers Chat access as the evaluation path; a timed paid add-on trial was not established.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "Chat includes enterprise protection and agent management, but full paid work grounding and other enterprise scenarios need their prerequisites.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "unknown", "answer": "Does meaningful evaluation require sales contact? Unverified after checking enterprise pricing FAQ; no signup, card check or enterprise trial was performed.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: sales_gate.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business terms are public; Enterprise pricing and commercial scope need a quote.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "New Business workspaces require at least two Standard/Premium seats and allow at most 200 paid seats since 2026-08-24; grandfathered workspaces differ.", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Business supports monthly or annual billing; Enterprise term is on its order form.", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-services" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "partial", "answer": "Business seat reductions take effect next billing cycle. Contracted renewal reductions normally need 30-day notice under the standard agreement.", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-services" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "EEA/Swiss customers have an Irish contracting party; self-serve invoice/PO/bank-transfer requirements are directed to a contracted plan. Exact CHF/EUR billing availability was not established.", "evidenceIds": [ "chatgpt:oa-services", "chatgpt:oa-business" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "partial", "answer": "Business seat pricing is public but usage remains partly specified; Enterprise total is quote-only in this pass.", "evidenceIds": [ "chatgpt:oa-business" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq", "chatgpt:oa-billing", "chatgpt:oa-services", "chatgpt:oa-business" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public seat prices are visible; procurement and cancellation details remain partly specified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "unknown", "answer": "What seat or spend minimum applies? Unverified after checking enterprise price cards and FAQ; seat minimums, downgrade/cancellation rules and contracting-entity currency terms not retrieved.", "evidenceIds": [] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "The quoted add-on price uses annual auto-renewing subscription billing.", "evidenceIds": [ "microsoft-copilot:ms-price-de" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "unknown", "answer": "How can the contract be cancelled or reduced? Unverified after checking enterprise price cards and FAQ; seat minimums, downgrade/cancellation rules and contracting-entity currency terms not retrieved.", "evidenceIds": [] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "unknown", "answer": "Can it be invoiced in CHF or EUR from a European entity? Unverified after checking enterprise price cards and FAQ; seat minimums, downgrade/cancellation rules and contracting-entity currency terms not retrieved.", "evidenceIds": [] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "partial", "answer": "Partially specified: list seat prices exist, while base licensing, metered services and negotiated terms change total cost.", "evidenceIds": [ "microsoft-copilot:ms-price-de", "microsoft-copilot:ms-price-us" ] } ], "limitations": [ "Unverified parts: minimum_commitment, cancellation, local_invoicing.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-price-de", "microsoft-copilot:ms-price-us" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The hosted service is provided under commercial access terms; a component source-licence inventory was not verified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Services Agreement grants a term-limited non-exclusive service-use right and restricts reverse engineering; no OSI licence for the hosted workspace was established.", "evidenceIds": [ "chatgpt:oa-services" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "Account resale/sharing and rate-limit circumvention are contractually restricted; component-specific branding terms were not retrieved.", "evidenceIds": [ "chatgpt:oa-services" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unverified after checking Services Agreement; repository visibility of SDKs/examples does not establish the hosted product source licence.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: enterprise_features_closed.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-services" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial hosted-service use is governed by restrictive Microsoft licence terms; component source licences remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "The hosted commercial service uses Microsoft Online Services Product Terms. Use is limited to the licensing agreement, rights are reserved, and reverse engineering is restricted. Individual client and connector source licences were not inventoried.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r4-online-service-terms" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "unknown", "answer": "Do licence terms restrict branding or user counts? Unverified after checking Microsoft product, licensing and Agent Builder documentation; no service/client/connector source-licence inventory or current product licence grant was inspected.", "evidenceIds": [] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unverified after checking Microsoft product, licensing and Agent Builder documentation; no service/client/connector source-licence inventory or current product licence grant was inspected.", "evidenceIds": [] } ], "limitations": [ "This records hosted-service contractual rights, not an audited licence inventory for every client, sample or connector." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r4-online-service-terms" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business restricts member self-export but documents conditional owner exports; Enterprise/Edu Compliance retrieval is separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Business members cannot self-export workspace data through Settings > Data controls. An owner can select the Business workspace > Members > member three-dot menu > Export data, if available, to export that member's data. Bulk all-chat coverage is unverified. Enterprise/Edu owners can separately grant Compliance conversation access.", "evidenceIds": [ "chatgpt:oa-business-faq-r2", "chatgpt:oa-business-owner-export-r3", "chatgpt:oa-compliance-r2" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "Can assistants and prompts be exported in a reusable format? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "unknown", "answer": "Can knowledge bases and their sources be exported? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.", "evidenceIds": [] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Enterprise/Edu has documented compliance log/state API access. No complete Business admin archive format or reusable chat/assistant/knowledge package was verified.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "partial", "answer": "The DPA provides return/deletion on instruction after expiry but no fixed recovery window was verified.", "evidenceIds": [ "chatgpt:oa-dpa" ] } ], "limitations": [ "The documented Business owner export is conditional and per member; the guide does not establish a bulk workspace export or complete archive.", "Enterprise/Edu Compliance retrieval is not a complete portable workspace export. No admin archive or exit fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq-r2", "chatgpt:oa-business-owner-export-r3", "chatgpt:oa-compliance-r2", "chatgpt:oa-dpa" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Compliance search/export is distinct from a reusable complete workspace exit.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Microsoft documents Content search/Purview access and Teams Export APIs for stored interaction data; completeness across every chat surface was not tested.", "evidenceIds": [ "microsoft-copilot:ms-privacy" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "Can assistants and prompts be exported in a reusable format? Unverified after checking Copilot privacy, retention and Agent Builder documentation; no admin export or post-contract retrieval test.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "unknown", "answer": "Can knowledge bases and their sources be exported? Unverified after checking Copilot privacy, retention and Agent Builder documentation; no admin export or post-contract retrieval test.", "evidenceIds": [] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Teams has an export API route; a complete reusable chat/assistant/knowledge format was not established.", "evidenceIds": [ "microsoft-copilot:ms-privacy" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "unknown", "answer": "How long can data be retrieved after termination? Unverified after checking Copilot privacy, retention and Agent Builder documentation; no admin export or post-contract retrieval test.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: assistant_export, knowledge_export, post_termination_window.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-privacy" ] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A public component status page is available; language-specific support and SLA credits remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified.", "evidenceIds": [ "chatgpt:chatgpt:review-fix-support-channel-20261026", "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established.", "evidenceIds": [ "chatgpt:chatgpt:german-office-20261026" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "supported", "answer": "OpenAI Status lists component health and incident updates; no historical uptime score was computed.", "evidenceIds": [ "chatgpt:oa-status-20261026" ] } ], "limitations": [ "support_channels: The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified.", "support_languages: Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.", "regional_presence: OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established.", "uptime_sla: Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq-20261026", "chatgpt:oa-status-20261026", "chatgpt:chatgpt:german-office-20261026", "chatgpt:chatgpt:review-fix-support-channel-20261026", "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Copilot support entry points are documented; plan-specific response, language and SLA commitments remain gaps.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Copilot service/development support uses Admin Center Help and Support; the extensibility guide ties service requests to a Premier/Unified support agreement. General questions can use Microsoft Q&A. A complete plan/language/SLA matrix was not retrieved.", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r4-support-channels" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "unknown", "answer": "Is there a DACH or Swiss entity, team or partner? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits.", "evidenceIds": [] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Is there an uptime SLA with credits? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "unknown", "answer": "Is there a public status page with history? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits.", "evidenceIds": [] } ], "limitations": [ "Developer/extensibility support route only; no support case or sales request was opened." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "microsoft-copilot:microsoft-copilot:r4-support-channels" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public learning and implementation guidance are available; included service entitlements remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Academy offers worker/builder/leader courses and live/on-demand events; DE/FR/IT delivery was not established.", "evidenceIds": [ "chatgpt:oa-academy" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "partial", "answer": "Academy and Enterprise quickstart provide role/use-case and deployment guidance; a complete template catalogue was not audited.", "evidenceIds": [ "chatgpt:oa-academy", "chatgpt:oa-admin-quickstart" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "partial", "answer": "Academy includes leadership/adoption learning; an included formal champion programme was not verified.", "evidenceIds": [ "chatgpt:oa-academy" ] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Which services cost extra? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: onboarding_service, service_cost.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-academy", "chatgpt:oa-admin-quickstart" ] }, { "productId": "microsoft-copilot", "claimId": "microsoft-copilot:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft publishes role-based learning and adoption materials.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "copilot-chat", "copilot-paid", "m365-apps", "copilot-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated", "addOns": [ "Qualifying Microsoft 365 base licence", "Purview and SharePoint Advanced Management entitlements where stated", "Copilot Credits usage-based billing for Cowork and other metered features where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation", "os": [], "surfaces": [ { "id": "copilot-chat", "name": "Microsoft Copilot Chat web app", "type": "web-app" }, { "id": "copilot-paid", "name": "Microsoft Copilot paid work chat", "type": "web-app" }, { "id": "m365-apps", "name": "Copilot in Microsoft 365 apps and Teams", "type": "suite-app" }, { "id": "copilot-clients", "name": "Microsoft Copilot desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Unverified after checking Copilot Skilling Center and commercial resources; included onboarding entitlements, service language and professional-service fees not established.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "The Skilling Center lists Academy learning, webinars and instructor-led events; exact DE/FR/IT delivery was not checked.", "evidenceIds": [ "microsoft-copilot:ms-training" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Copilot Prompt Gallery offers starter prompts.", "evidenceIds": [ "microsoft-copilot:ms-price-us" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "supported", "answer": "Microsoft links its Champion programme and adoption resources.", "evidenceIds": [ "microsoft-copilot:ms-training" ] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Which services cost extra? Unverified after checking Copilot Skilling Center and commercial resources; included onboarding entitlements, service language and professional-service fees not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: onboarding_service, service_cost.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "microsoft-copilot:ms-training", "microsoft-copilot:ms-price-us" ] } ] } ], "sources": [ { "id": "chatgpt:oa-files", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt", "title": "Uploading files and audio to ChatGPT", "locator": "Formats; size/rate/storage limits; projects; PDF visual retrieval", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Uploads have format-specific limits, 40-file Business/Enterprise projects, 20-file GPT knowledge and Enterprise-only PDF visual retrieval." }, { "id": "chatgpt:oa-business-models-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12003714-chatgpt-business-models-and-limits", "title": "ChatGPT Business models and limits", "locator": "Chat picker; Higher intelligence; Pro; Work models", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business distinguishes GPT6 Chat powered by Sol/Astra from separate Work models, with Standard/Premium allowances and rollout limits." }, { "id": "chatgpt:oa-enterprise-models-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits", "title": "ChatGPT Enterprise and Edu models and limits", "locator": "Enterprise Chat rollout; Work/Codex distinction; model picker; tools", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls." }, { "id": "chatgpt:oa-work-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001275-chatgpt-work-and-codex", "title": "ChatGPT Work and Codex", "locator": "Work deliverables; picker; access and permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Work has its own model picker and task/output capabilities; Chat-specific model guides define the GPT6 Chat alias rather than Work model labels." }, { "id": "microsoft-copilot:ms-ppt-model-r2", "productId": "microsoft-copilot", "kind": "documented", "url": "https://support.microsoft.com/en-us/office/choose-your-model-when-editing-with-copilot-in-powerpoint", "title": "Choose your model when editing with Copilot in PowerPoint", "locator": "Commercial subscription requirement; editing-mode selector; session and region limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Commercial PowerPoint editing documents Auto, ChatGPT and Claude choices, with Anthropic admin enablement and session/region limits." }, { "id": "chatgpt:oa-enterprise-notes", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/10128477-chatgpt-enterprise-and-edu-release-notes", "title": "ChatGPT Enterprise and Edu release notes", "locator": "October 16 sync retirement; September 25 Teams; September GPT migration; May 6 Intune", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated Enterprise/Edu notes record live-app migration, collaboration and add-in changes, Intune eligibility and planned GPT retirement." }, { "id": "chatgpt:oa-business-notes", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11391654-chatgpt-business-release-notes", "title": "ChatGPT Business release notes", "locator": "April 16 analytics; May 5 Sheets; May 22 agents; July 9 Work", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated Business notes document workspace analytics, Excel/Sheets integration, agent/work changes and app-template access." }, { "id": "microsoft-copilot:ms-roadmap", "productId": "microsoft-copilot", "kind": "vendor-claimed", "url": "https://www.microsoft.com/en-us/microsoft-365/roadmap", "title": "AI at Work Roadmap", "locator": "September model entries; October 9 Office Frontier; June 16 Cowork GA", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The roadmap contains dated model launches, identifies Office in Copilot as Frontier and lists Cowork as generally available." }, { "id": "microsoft-copilot:ms-release", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/release-notes", "title": "Microsoft 365 Copilot release notes", "locator": "October 6 2026; gradual release policy", "sourceDate": "2026-10-06", "retrievedAt": "2026-10-21", "finding": "Release notes distinguish platform availability and describe gradual tenant rollout." }, { "id": "chatgpt:oa-business", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8792828-chatgpt-business-overview", "title": "ChatGPT Business - Overview", "locator": "Standard/Premium seats; plan comparison; Team rename", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business is self-serve with Standard/Premium seats, includes Chat/Work, and remains separate from API billing." }, { "id": "chatgpt:oa-admin-quickstart", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001264-chatgpt-enterprise-admin-quickstart", "title": "ChatGPT Enterprise admin quickstart", "locator": "Identity; SCIM; groups; controls; billing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise rollout uses SSO, tenant directory sync, groups/RBAC and workspace-specific product access." }, { "id": "chatgpt:oa-admin-settings", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8411955-managing-workspace-settings-in-chatgpt-enterprise", "title": "Managing workspace settings in ChatGPT Enterprise", "locator": "General; permissions; models; AI policy modal", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise settings include model defaults, role-scoped features/memory and a recurring AI-policy modal." }, { "id": "chatgpt:oa-models", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits", "title": "ChatGPT Enterprise and Edu models and limits", "locator": "GPT-6 Chat; Work models; routing; Astra controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Chat is rolling to GPT-6 powered by Sol with a separate Astra Pro control; Work has distinct model choices and RBAC eligibility." }, { "id": "chatgpt:oa-credit-controls", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001155-managing-credits-and-spend-controls-in-chatgpt-business", "title": "Managing credits and spend controls in ChatGPT Business", "locator": "Included use; recharge cap; per-seat/user limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business can apply credit usage and recharge limits after included seat allowances, with credit-backed features unavailable when credits are insufficient." }, { "id": "microsoft-copilot:ms-anthropic", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/connect-to-ai-subprocessor", "title": "Anthropic models in Microsoft Online Services", "locator": "Opt-in regions; admin settings; Anthropic models with Data Retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Anthropic is disabled by default for EU/EFTA/UK tenants, excluded from EU/in-country processing commitments, and retention-labelled models have separate terms." }, { "id": "microsoft-copilot:ms-price-us", "productId": "microsoft-copilot", "kind": "vendor-claimed", "url": "https://www.microsoft.com/en-us/copilot/pricing/enterprise", "title": "Microsoft Copilot Plans and Pricing - Enterprise", "locator": "Copilot Chat; paid add-on; compare plans; FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The US page lists Copilot Chat at no additional cost with eligible M365, a USD 30 annual-billing monthly add-on, separate base licensing and metered agent/Cowork use." }, { "id": "chatgpt:oa-analysis", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8437071-data-analysis-with-chatgpt", "title": "Data analysis with ChatGPT", "locator": "Python execution; charts; network constraint", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Analysis uses a stateful Jupyter/Python environment, supports chart generation and cannot make external network requests from that environment." }, { "id": "microsoft-copilot:ms-upload", "productId": "microsoft-copilot", "kind": "documented", "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/file-upload-in-microsoft-copilot", "title": "File upload in Microsoft Copilot", "locator": "Supported file formats; file limits; files handling", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The support article names document/image/text formats and a limit of 20 files per conversation and 50 MB per file." }, { "id": "chatgpt:oa-projects", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/10169521-projects-in-chatgpt", "title": "Projects in ChatGPT", "locator": "Sharing; visibility; memory; GPT use; retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Projects persist chats/files/instructions; shared members can read and download project files and branch chats." }, { "id": "microsoft-copilot:ms-notebooks", "productId": "microsoft-copilot", "kind": "documented", "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/get-answers-and-insights-about-your-microsoft-365-copilot-notebook", "title": "Get answers and insights about your Microsoft Copilot Notebook", "locator": "Reference limits and supported content types", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Free Copilot Chat notebooks use up to 50 references; paid notebook grounding uses up to 300, with broader entity types." }, { "id": "microsoft-copilot:ms-notebook-instructions", "productId": "microsoft-copilot", "kind": "documented", "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/provide-custom-instructions-for-your-microsoft-365-copilot-notebook", "title": "Provide custom instructions for your Microsoft Copilot Notebook", "locator": "Instructions; sharing note; prerequisites", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Notebook instructions can be edited and shared collaboratively; a SharePoint or OneDrive service plan is required." }, { "id": "microsoft-copilot:ms-builder", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/agent-builder", "title": "Agent Builder in Microsoft 365 Copilot", "locator": "Knowledge; licensing; admin controls; known limitations", "sourceDate": "2026-09-30", "retrievedAt": "2026-10-21", "finding": "Agent Builder creates knowledge/instruction agents, has admin access controls and requires Copilot Studio for authored external actions." }, { "id": "chatgpt:oa-sharepoint", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12143177-sharepoint-app-and-setup-in-chatgpt", "title": "SharePoint app and setup in ChatGPT", "locator": "Live access; delegated permissions; site allowlist; labels; file limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Live SharePoint searches accessible SharePoint/OneDrive content and uses Microsoft consent plus separate ChatGPT action and site controls." }, { "id": "chatgpt:oa-apps", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11487775-connected-apps-in-chatgpt", "title": "Connected apps in ChatGPT", "locator": "Availability; authorization; actions; event tasks", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Apps use workspace and account permissions, can support actions and events, and have separate plugin installation and provider authorization." }, { "id": "chatgpt:oa-mcp", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12584461-developer-mode-and-full-mcp-connectors-in-chatgpt", "title": "Developer mode and MCP apps in ChatGPT", "locator": "Beta availability; Business versus Enterprise/Edu; remote connections; actions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Custom remote MCP apps support write tools in beta with plan-specific developer/publishing controls and action approvals." }, { "id": "chatgpt:oa-team-tasks", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001540-creating-and-managing-team-tasks-in-chatgpt", "title": "Creating and managing team tasks in ChatGPT", "locator": "Availability; service account; triggers; control; sharing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business/Enterprise team tasks run in the cloud under a team service account using approved connections and scheduled or supported app-event triggers." }, { "id": "microsoft-copilot:ms-privacy", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy", "title": "Data, Privacy, and Security for Microsoft Copilot", "locator": "Rename note; organizational data; stored interactions; EU Data Boundary", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Microsoft documents the rename, Graph permissions, protected interaction storage, no foundation-model training and residency exceptions." }, { "id": "microsoft-copilot:ms-connector-license-r2", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoftsearch/licensing", "title": "Prerequisites for deploying connectors", "locator": "Licensing matrix; federated prerequisites; synced versus agents", "sourceDate": "2026-06-02", "retrievedAt": "2026-10-21", "finding": "Paid Copilot/E7 supports connector grounding and federation; Studio/pay-as-you-go supports synced data in agents only, with no federated entitlement." }, { "id": "microsoft-copilot:ms-connectors-r2", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/connectors/overview", "title": "Copilot connectors overview", "locator": "Architecture; source examples; citations; October rollout note", "sourceDate": "2026-10-06", "retrievedAt": "2026-10-21", "finding": "Synced connectors index content/ACLs and provide citations; federation fetches live, while this October6 overview retains earlier read-only rollout wording." }, { "id": "microsoft-copilot:ms-federated-r2", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/connectors/federated-connectors-overview", "title": "Federated connectors overview", "locator": "Supported experiences; user licence; actions and confirmation; Tools view", "sourceDate": "2026-10-16", "retrievedAt": "2026-10-21", "finding": "The October16 detailed guide documents source-authorized writes and per-tool approval; Researcher stays read-only and Coming soon labels the admin Tools view." }, { "id": "microsoft-copilot:ms-custom-mcp-r2", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/connectors/set-up-custom-federated-connectors", "title": "Set up custom federated connectors", "locator": "MCP prerequisites; OAuth; tenant controls and staged rollout", "sourceDate": "2026-10-16", "retrievedAt": "2026-10-21", "finding": "Custom MCP prerequisites include create/update/delete tools; user access requires the Copilot licence and intersecting tenant/staging controls." }, { "id": "microsoft-copilot:ms-personal-sync-r2", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/connectors/personal-sync-connectors-overview", "title": "Self-serve sync connectors overview", "locator": "Limited preview; Confluence/Jira; incremental/full synchronization", "sourceDate": "2026-08-13", "retrievedAt": "2026-10-21", "finding": "Self-serve Confluence/Jira synchronization is a limited-preview per-user route with documented incremental/full crawl intervals." }, { "id": "chatgpt:oa-company-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12628342-company-knowledge-in-chatgpt", "title": "Company knowledge in ChatGPT", "locator": "Current app-based workflow; plans; source permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current Company Knowledge uses enabled eligible app connections for Business/Enterprise/Edu and inherits source access without claiming a universal copied index." }, { "id": "chatgpt:oa-sharepoint-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12143177-sharepoint-app-and-setup-in-chatgpt", "title": "SharePoint app and setup in ChatGPT", "locator": "Live app; Microsoft permissions; action enablement", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The live app uses Microsoft delegated access and separately enabled actions; site-policy controls need workspace enablement rather than inheriting a blanket plan entitlement." }, { "id": "chatgpt:oa-sharepoint-policy-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001502-managing-sharepoint-site-access-and-sensitivity-label-exclusions", "title": "Managing SharePoint site access and sensitivity-label exclusions", "locator": "Availability; site-collection rules; label GUIDs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The guide documents enabled-workspace site/label controls but does not state a complete Business/Enterprise/Edu entitlement matrix." }, { "id": "microsoft-copilot:ms-setup", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-setup", "title": "Set up Microsoft Copilot and assign licenses", "locator": "Prerequisites; security; get started and deploy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "IT assigns paid licences through M365; Microsoft documents Entra MFA, conditional access and additional Purview/SAM licensing dependencies." }, { "id": "microsoft-copilot:ms-dlp", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/purview/dlp-microsoft365-copilot-location-learn-about", "title": "Microsoft Purview DLP for Microsoft 365 Copilot and Cowork", "locator": "Sensitive information types; prevent processing prompts; sensitivity labels", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Purview policies can detect sensitive prompt types and block Copilot processing; file-label and prompt paths have distinct conditions." }, { "id": "chatgpt:oa-residency-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9903489-data-residency-and-inference-residency-for-chatgpt", "title": "Data residency and inference residency for ChatGPT", "locator": "Current feature/storage scope; external integrations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current residency guidance describes scoped content/processing and external-app exceptions; it no longer establishes an administrator-managed sync configuration." }, { "id": "chatgpt:oa-enterprise-notes-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/10128477-chatgpt-enterprise-and-edu-release-notes", "title": "ChatGPT Enterprise and Edu release notes", "locator": "October16 administrator-managed sync retirement", "sourceDate": "2026-10-16", "retrievedAt": "2026-10-21", "finding": "The October16 notice retires administrator-managed sync and directs eligible Enterprise workspaces to real-time GoogleDrive/SharePoint/Teams apps." }, { "id": "chatgpt:oa-company", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12628342-company-knowledge-in-chatgpt", "title": "Company knowledge in ChatGPT", "locator": "Requirements; source permissions; supported apps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Company Knowledge is a plugin for eligible Business/Enterprise/Edu users and uses authorized connected sources rather than granting new data access." }, { "id": "chatgpt:oa-memory", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8590148-memory-in-chatgpt", "title": "Memory in ChatGPT", "locator": "Controls; sources; removal; workspace memory", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Memory and custom instructions differ; users can manage remembered information and admins control supported workspace settings." }, { "id": "microsoft-copilot:ms-memory", "productId": "microsoft-copilot", "kind": "documented", "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/personalize-what-microsoft-365-copilot-remembers", "title": "Personalize what Microsoft Copilot remembers", "locator": "Saved memory; history; work insights; custom instructions; temporary chat", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Microsoft documents saved memories, prior-chat inferences, custom instructions and user removal controls, with work insights depending on plan." }, { "id": "chatgpt:oa-enterprise-notes-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/10128477-chatgpt-enterprise-and-edu-release-notes", "title": "ChatGPT Enterprise and Edu release notes", "locator": "October 16 sync retirement; September 25 Teams; September GPT migration; May 6 Intune; public web-reader representation retrieved 2026-10-26, representation SHA256 8781183db68eb81bcf7367e33925fbcec071340b0b8901192b83ef01c70a778e", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Dated Enterprise/Edu notes record live-app migration, collaboration and add-in changes, Intune eligibility and planned GPT retirement." }, { "id": "chatgpt:oa-gpt-migration-r2-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001519-custom-gpt-retirement-and-migration-faq", "title": "Custom GPT retirement and migration FAQ", "locator": "Plugin migration; Enterprise guidance and dates; non-transferring actions; public web-reader representation retrieved 2026-10-26, representation SHA256 dd951ed04244057574ab0c432d8a8279430ac2da83c342351588edf8d66e0a9b", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The accessible FAQ confirms migration to plugins, standard/approved-deferral dates, and that models/actions/sharing settings do not transfer automatically." }, { "id": "chatgpt:oa-admin-settings-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8411955-managing-workspace-settings-in-chatgpt-enterprise", "title": "Managing workspace settings in ChatGPT Enterprise", "locator": "General; permissions; models; AI policy modal; public web-reader representation retrieved 2026-10-26, representation SHA256 96c9b041bf9174a50f86db93e70e0298c6a367658ecba1cdd9db1ccaf5bb68bc", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise settings include model defaults, role-scoped features/memory and a recurring AI-policy modal." }, { "id": "chatgpt:oa-business-notes-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11391654-chatgpt-business-release-notes", "title": "ChatGPT Business release notes", "locator": "April 16 analytics; May 5 Sheets; May 22 agents; July 9 Work; public web-reader representation retrieved 2026-10-26, representation SHA256 a76daa1b273dbced3f3f607908c1965a3ed86fc0cc21c798be3582eca50e374d", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Dated Business notes document workspace analytics, Excel/Sheets integration, agent/work changes and app-template access." }, { "id": "chatgpt:oa-business-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8792828-chatgpt-business-overview", "title": "ChatGPT Business - Overview", "locator": "Standard/Premium seats; plan comparison; Team rename; public web-reader representation retrieved 2026-10-26, representation SHA256 7af98911edbf31de1850b4de99233ea6bbee5f443dce05c9d6958e004181ee13", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Business is self-serve with Standard/Premium seats, includes Chat/Work, and remains separate from API billing." }, { "id": "chatgpt:oa-files-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt", "title": "Uploading files and audio to ChatGPT", "locator": "Formats; size/rate/storage limits; projects; PDF visual retrieval; public web-reader representation retrieved 2026-10-26, representation SHA256 8fbf08df3b56a93ebaf27c2ca223eb2cd449e5b1b43e5f5d09995eaeb7bb7907", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Uploads have format-specific limits, 40-file Business/Enterprise projects, 20-file GPT knowledge and Enterprise-only PDF visual retrieval." }, { "id": "chatgpt:oa-company-r2-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12628342-company-knowledge-in-chatgpt", "title": "Company knowledge in ChatGPT", "locator": "Current app-based workflow; plans; source permissions; public web-reader representation retrieved 2026-10-26, representation SHA256 2d451d442061ec6222039e4f287ed4f08226239e708b96200ee8ea33bd7971ed", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Current Company Knowledge uses enabled eligible app connections for Business/Enterprise/Edu and inherits source access without claiming a universal copied index." }, { "id": "chatgpt:oa-residency-r2-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9903489-data-residency-and-inference-residency-for-chatgpt", "title": "Data residency and inference residency for ChatGPT", "locator": "Current feature/storage scope; external integrations; public web-reader representation retrieved 2026-10-26, representation SHA256 7bc187a8fb32db1e17c0bb7e93763c0ccb2c8528a6b220f4b3d011bd151f53d3", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Current residency guidance describes scoped content/processing and external-app exceptions; it no longer establishes an administrator-managed sync configuration." }, { "id": "chatgpt:oa-plugins-r2-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001256-plugins-in-chatgpt", "title": "Plugins in ChatGPT", "locator": "Reusable skills; references/apps; workspace sharing; surface limits; public web-reader representation retrieved 2026-10-26, representation SHA256 fcb0960b3bb65bf48aafc243940aa11c934ae0735ba6f9f1e847e1fc425ad1e4", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Plugins package reusable workflow instructions/apps for Chat/Work, with Business/Enterprise sharing subject to workspace controls and per-surface capabilities." }, { "id": "chatgpt:oa-word-r2-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001526-chatgpt-for-word", "title": "ChatGPT for Word", "locator": "Availability; writing; skills; plugin and history limitations; public web-reader representation retrieved 2026-10-26, representation SHA256 93ee7796175a908a7cd559677e9e27203399c07d0c5147311b6610272e4c93e3", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The native Word add-in drafts/revises text, but plugins are unsupported and regular ChatGPT memory/skills/history do not carry over." }, { "id": "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001519-custom-gpt-retirement-and-migration-faq", "title": "Custom GPT migration: creation freeze and existing edits", "locator": "Enterprise workspace guidance, October 26 planned milestone; all-plan retirement; timeline confirmation paragraph; public web-reader representation retrieved 2026-10-26, SHA256 4b3144d23ceb8bfd0e24a6f5b6a3c0a8cf29a4d84f64091ddafda7242ff0695c", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "October 26 is a planned freeze on new GPT creation in affected Enterprise workspaces; drafts needed for migration should be published beforehand. Existing unmigrated GPTs remain editable, while migration makes the original read-only. The FAQ covers all plans for scheduled retirement and directs Enterprise customers to their account team to confirm their migration timeline." }, { "id": "microsoft-copilot:ms-agents", "productId": "microsoft-copilot", "kind": "documented", "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/get-started-with-agents-in-the-microsoft-365-copilot-app", "title": "Get started with agents in the Microsoft Copilot app", "locator": "Explore agents; create and share", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users can discover prebuilt and organization agents and share agent links, subject to account and organization settings." }, { "id": "chatgpt:oa-mcp-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12584461-connecting-custom-mcp-servers-in-chatgpt", "title": "Connecting custom MCP servers in ChatGPT", "locator": "Availability; current Plugins flow; plan roles; action permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Custom MCP is available on Business/Enterprise/Edu web; the current Plugins flow does not require Developer Mode, with admin publication and plan-specific creator controls." }, { "id": "chatgpt:oa-search", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9237897-searching-the-web-with-chatgpt", "title": "Searching the web with ChatGPT", "locator": "Availability; sources; external providers; Chrome extension", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Search can send rewritten queries/general location to external providers and supplies cited results and an optional Chrome search extension." }, { "id": "chatgpt:oa-residency", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9903489-data-residency-and-inference-residency-for-chatgpt", "title": "Data residency and inference residency for ChatGPT", "locator": "Eligibility; storage/backups; GPU processing; exceptions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Eligible Enterprise/Edu regional storage and optional same-region GPU inference exclude system data, global CPU processing and external integrations." }, { "id": "microsoft-copilot:ms-chat-privacy", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/copilot/privacy-and-protections", "title": "Microsoft Copilot Chat Privacy and Protections", "locator": "Grounding; organizational data; logging; generated files; EUDB", "sourceDate": "2026-08-24", "retrievedAt": "2026-10-21", "finding": "Copilot Chat has limited contextual work access, Exchange interaction logging, OneDrive uploads and a separate Bing web-query boundary." }, { "id": "microsoft-copilot:ms-manage", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/copilot/manage", "title": "Manage Microsoft Copilot Chat", "locator": "Manage web search queries; Cloud Policy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Allow web search policy can target the tenant, groups and users and also applies to paid Copilot." }, { "id": "microsoft-copilot:ms-schedule", "productId": "microsoft-copilot", "kind": "documented", "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/schedule-your-most-used-copilot-prompts", "title": "Schedule your most used Copilot prompts", "locator": "Prerequisites; create; manage scheduled prompts", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Paid Copilot users can schedule up to ten prompts and edit, disable or delete schedules." }, { "id": "microsoft-copilot:ms-cowork", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/cowork/get-started", "title": "Get started with Copilot Cowork", "locator": "Prerequisites; watch Cowork work; approve actions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Cowork requires paid Copilot and enabled usage billing, exposes tool steps, and supports action approval and pause/cancel controls." }, { "id": "chatgpt:oa-business-faq", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq", "title": "ChatGPT Business: General FAQ", "locator": "Prices; seat cap; export; privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export." }, { "id": "microsoft-copilot:ms-chat-api-r2", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/api/ai-services/chat/overview", "title": "Microsoft 365 Copilot Chat API overview", "locator": "Licensing; preview terms; limitations", "sourceDate": "2026-07-02", "retrievedAt": "2026-10-21", "finding": "The text Chat API preview requires each user to have the paid add-on, uses grounding/compliance, and excludes graphical/code/action skills." }, { "id": "microsoft-copilot:microsoft-copilot:r4-roadmap-work-iq", "productId": "microsoft-copilot", "kind": "vendor-claimed", "url": "https://www.microsoft.com/en-us/microsoft-365/roadmap", "title": "Microsoft AI at Work roadmap", "locator": "April 30, Work IQ API public preview; October 15 legal announcement", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The roadmap describes Work IQ API public preview with MCP, REST and A2A access to work context. This does not establish that the separate Chat API is an MCP server or confirm endpoint/plan prerequisites." }, { "id": "chatgpt:oa-work", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001275-chatgpt-work-and-codex", "title": "ChatGPT Work and Codex", "locator": "Chat versus Work; models; availability; deliverables", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Work is the multi-step deliverable experience on eligible paid plans; cloud/local task execution and model access differ from regular Chat." }, { "id": "microsoft-copilot:ms-chat-usage", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/admin/activity-reports/microsoft-copilot-usage", "title": "Microsoft Copilot Chat usage report", "locator": "Audience; metrics; export", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Unlicensed Copilot Chat usage is reported separately, anonymized by default, with per-user metrics and CSV export." }, { "id": "microsoft-copilot:microsoft-copilot:r4-mdm-deployment", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/deploy-microsoft-365-copilot-app", "title": "Microsoft Copilot app deployment", "locator": "Deploy via any MDM; prevent automatic installation; rename note", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The Windows Copilot installer can be distributed through Intune, Configuration Manager, Group Policy or another MDM. Automatic Microsoft 365 Apps installation has EEA/government/channel exclusions. The article confirms the Microsoft Copilot rename." }, { "id": "chatgpt:oa-word", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001526-chatgpt-for-word", "title": "ChatGPT for Word", "locator": "Office add-in; admin approval; limitations; pricing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The shared Office add-in embeds ChatGPT in Word, requires M365 administrator approval and uses the applicable model/token allowance." }, { "id": "chatgpt:oa-word-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001526-chatgpt-for-word", "title": "ChatGPT for Word", "locator": "Availability; writing; skills; plugin and history limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The native Word add-in drafts/revises text, but plugins are unsupported and regular ChatGPT memory/skills/history do not carry over." }, { "id": "microsoft-copilot:ms-writing-r2", "productId": "microsoft-copilot", "kind": "documented", "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/get-started-writing-prompts-in-microsoft-365-copilot", "title": "Get started writing prompts in Microsoft Copilot", "locator": "Scope note; draft/edit examples; work-content licence", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The support guide gives drafting and Word rewrite examples and separately requires the commercial Copilot subscription for work-data grounding." }, { "id": "microsoft-copilot:microsoft-copilot:r5-chat-translation", "productId": "microsoft-copilot", "kind": "documented", "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/translate-files-into-another-language-in-microsoft-365-copilot-chat", "title": "Copilot Chat file-content translation", "locator": "Translate a file; tone/style/country examples", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Documents can be attached/referenced for prompted translation in Copilot Chat. The page documents tone and audience instructions, not a formatting-preservation guarantee or managed terminology glossary." }, { "id": "microsoft-copilot:microsoft-copilot:r5-word-translation-boundary", "productId": "microsoft-copilot", "kind": "documented", "url": "https://word.cloud.microsoft/create/en/blog/how-to-translate-documents-in-word/", "title": "Word Translator and Copilot translation workflow", "locator": "Translate a Word document with Translator; Rewrite translated content with AI; Review checks", "sourceDate": "2026-09-16", "retrievedAt": "2026-10-26", "finding": "Word Translator creates a separate translated copy while retaining formatting; Copilot adapts wording, tone and audience. The page still asks users to review tables/layout after translation and does not make Translator the Copilot Chat engine." }, { "id": "microsoft-copilot:microsoft-copilot:r5-sharepoint-translation", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/translation-overview?view=o365-worldwide", "title": "SharePoint document translation scope", "locator": "Requirements; translated file copy; release limitations", "sourceDate": "2026-04-23", "retrievedAt": "2026-10-26", "finding": "SharePoint/OneDrive document processing offers format/structure-preserving translated copies, with 40 MB limits and file/permission restrictions. It is a separate service from Copilot Chat." }, { "id": "microsoft-copilot:microsoft-copilot:r5-sharepoint-glossary", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/translation-glossary?view=o365-worldwide", "title": "SharePoint terminology glossary", "locator": "Create and use a custom glossary for document translation", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Document processing accepts language-pair glossary files, including CSV/TSV/TAB/XLF, selected in its translation workflow. This does not establish a managed glossary in Copilot Chat." }, { "id": "microsoft-copilot:microsoft-copilot:r5-sharepoint-metering", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/syntex-azure-billing?view=o365-worldwide", "title": "Document processing separate metered billing", "locator": "Prerequisites; services list including document translation", "sourceDate": "2025-08-04", "retrievedAt": "2026-10-26", "finding": "Document processing uses an Azure subscription/resource group and a pay-as-you-go meter. A Copilot seat alone is not evidence that the separate glossary translation service is included." }, { "id": "chatgpt:chatgpt:images-editing-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11084440-im", "title": "Images in ChatGPT", "locator": "Overview, Availability and Edit your image; public web-reader representation SHA256 44b31a6adea07ee1fbba7c7f8094c14b2d08b85d14db6ac37f0732f9ad291979", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The official guide documents editing uploaded or generated images. Images are available on all tiers; Images with thinking is currently Plus/Pro/Business, with Enterprise/Edu described as coming later." }, { "id": "chatgpt:oa-enterprise-models-r2-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits", "title": "ChatGPT Enterprise and Edu models and limits", "locator": "Enterprise Chat rollout; Work/Codex distinction; model picker; tools; public web-reader representation retrieved 2026-10-26, representation SHA256 da70d2c757d5cb302998f802acc290c8a1a4f26b86a8ab34ff9a83627f9ac7fd", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls." }, { "id": "chatgpt:oa-services-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/services-agreement/", "title": "OpenAI Services Agreement", "locator": "Sections 3-7; 16.3; definitions of contracting party, governing laws and venue; public web-reader representation retrieved 2026-10-26, representation SHA256 0233863b855363cf290708260721bf7d470cd68b01718c219c441018b00e846e", "sourceDate": "2025-12-01", "retrievedAt": "2026-10-26", "finding": "The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers." }, { "id": "microsoft-copilot:microsoft-copilot:r4-image-admin", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/configure-copilot-admin-center", "title": "Configure Microsoft Copilot settings", "locator": "Configure Copilot actions; Before you begin", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Copilot Settings exposes an image-generation allow/prevent control. Available settings depend on licences, enabled features and rollout; AI Administrator is an example of the required admin role." }, { "id": "microsoft-copilot:microsoft-copilot:r4-online-service-terms", "productId": "microsoft-copilot", "kind": "documented", "url": "https://www.microsoft.com/licensing/terms/product/ForOnlineServices/all", "title": "Microsoft Product Terms for Online Services", "locator": "Using the Online Services; Acceptable Use; Generative AI Output Content", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Commercial use is limited to the licensing agreement and Microsoft reserves other rights. Reverse engineering is restricted. Generative-AI output is Customer Data and Microsoft does not own it; this is not a component-by-component source-licence inventory." }, { "id": "chatgpt:oa-voice", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001274-chatgpt-voice", "title": "ChatGPT Voice", "locator": "Business/Enterprise availability; limits; data controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Eligible workspaces have Voice, with Business seat-dependent allowances and separate Enterprise credit/token billing and audio retention." }, { "id": "chatgpt:chatgpt:mobile-read-aloud-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8142208-chatgpt-ios-and-android-app-faq", "title": "ChatGPT mobile response actions", "locator": "How do I select text or use response actions on Android?; public web-reader representation SHA256 5a659925d335100a37be401edb3f15327e8a679e3670bd3e945c97b20ca6ca4d", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Supported mobile response actions can include Read aloud; availability varies by message. This is distinct from a live Voice session and does not establish Swiss German recognition." }, { "id": "microsoft-copilot:ms-voice", "productId": "microsoft-copilot", "kind": "documented", "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/get-started-with-voice-features-in-microsoft-365-copilot", "title": "Get started with Copilot Voice", "locator": "Feature/account matrix; work/school data and privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Work/school dictation and read-aloud are documented, while Voice availability varies and feedback audio is removed after 48 hours." }, { "id": "chatgpt:oa-analysis-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8437071-data-analysis-with-chatgpt", "title": "Data analysis with ChatGPT", "locator": "Python/Jupyter execution and chart types", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Data analysis documents code execution and static/interactive visualizations; Enterprise model inventory establishes the scoped plan entitlement." }, { "id": "microsoft-copilot:ms-code-r2", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/code-interpreter-security", "title": "Code interpreter security architecture", "locator": "Availability; isolated Azure VM; Python analysis", "sourceDate": "2025-11-26", "retrievedAt": "2026-10-21", "finding": "Code interpreter in Copilot/eligible declarative agents runs Python analysis and charts in session-isolated Azure VMs with no network traffic." }, { "id": "microsoft-copilot:ms-chat-privacy-r2", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/copilot/privacy-and-protections", "title": "Copilot Chat privacy and protections", "locator": "Exchange logging; OneDrive uploads; Office file generation", "sourceDate": "2026-08-24", "retrievedAt": "2026-10-21", "finding": "Managed work Chat logs prompts/responses in Exchange and places uploads in OneDrive for Business; generated Office files have separate download/storage paths." }, { "id": "chatgpt:oa-language", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt", "title": "How to change your language setting in ChatGPT", "locator": "Browser/mobile language setting; supported list", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "ChatGPT documents German, French and Italian UI settings alongside other supported languages." }, { "id": "chatgpt:oa-trust", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://trust.openai.com/", "title": "OpenAI Trust Portal", "locator": "Compliance; documents; ChatGPT security features", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The portal claims ISO and SOC coverage and lists reports, EKM, penetration testing and a VPAT, without establishing certificate validity in this pass." }, { "id": "microsoft-copilot:ms-language", "productId": "microsoft-copilot", "kind": "documented", "url": "https://support.microsoft.com/en-us/microsoft-365-copilot/supported-languages-for-microsoft-365-copilot", "title": "Supported languages for Microsoft Copilot", "locator": "Work or school accounts; localization description", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The supported work/school language list includes English, German, French and Italian, with localization asserted by Microsoft." }, { "id": "chatgpt:oa-business-sso", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11489188-setting-up-single-sign-on-sso-for-chatgpt-business", "title": "Setting up single sign-on for ChatGPT Business", "locator": "Supported protocols; plan limits; automatic account creation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business supports SAML/OIDC and verified domains but standalone Business excludes SCIM and synchronized groups." }, { "id": "chatgpt:chatgpt:native-mfa-enforcement-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/7967234-managing-multi-factor-authentication-mfa", "title": "Managing multi-factor authentication", "locator": "Can admins enforce MFA for a workspace or organization?; public web-reader representation SHA256 c263aa5ec4b4533980634f9fc563829448056ddfb38d44108adfc1f2af92555e", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Individuals can configure MFA, but the guide explicitly says administrators cannot currently enforce MFA at the ChatGPT workspace or API organization level. Identity-provider policy is a separate control." }, { "id": "chatgpt:oa-billing", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8792536-managing-billing-and-seats-in-chatgpt-business", "title": "Managing billing and seats in ChatGPT Business", "locator": "Seat types; minimum; billing changes", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business lists USD 20/25 Standard and USD 100/125 Premium annual/monthly equivalents, at least two seats, and next-cycle reductions." }, { "id": "chatgpt:oa-members", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8266401-managing-members-workspace-roles-and-seats-in-chatgpt-enterprise-and-edu", "title": "Managing members, workspace roles, and seats in ChatGPT Enterprise and Edu", "locator": "Built-in roles; seat types; invitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise/Edu distinguish member, analytics viewer, admin and owner; Enterprise can delegate group management and assign seat types." }, { "id": "chatgpt:oa-leavers", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8266418-data-retention-when-a-member-is-removed-from-a-workspace", "title": "Data retention when a member is removed from a workspace", "locator": "Enterprise/Edu versus Business; ownership reassignment", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Removal revokes access immediately, follows Enterprise retention policies, preserves Business data indefinitely, and reassigns projects/GPT ownership without exposing private conversations." }, { "id": "chatgpt:oa-services", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/services-agreement/", "title": "OpenAI Services Agreement", "locator": "Sections 3-7; 16.3; definitions of contracting party, governing laws and venue", "sourceDate": "2025-12-01", "retrievedAt": "2026-10-21", "finding": "The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers." }, { "id": "microsoft-copilot:ms-cost-setup", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/usage-based-billing-copilot-credits-setup", "title": "Set up usage-based billing for Copilot Credits", "locator": "Roles; monthly limits; prepaid and PAYG", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The cost dashboard exposes policy and per-user monthly limits and consumes prepaid credit before PAYG overage." }, { "id": "chatgpt:chatgpt:enterprise-analytics-export-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/10875114-workspace-analytics-for-chatgpt-enterprise-and-edu", "title": "Workspace analytics for Enterprise and Edu", "locator": "Export a report by user, Export GPT or project usage, User surveys, Task insights; public web-reader representation SHA256 6aeca6e22f4c2c5cfa4d623934a911693c329ba68f2b3af43c1527c662a89bfb", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise/Edu supports CSV reports by user and GPT/project usage, with separate survey/benchmark exports. Task insights aggregate work categories and can be disabled; survey export identifiers depend on a setting. Ordinary user reports remain identifiable." }, { "id": "microsoft-copilot:ms-usage", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/admin/activity-reports/microsoft-365-copilot-usage", "title": "Microsoft Copilot usage report", "locator": "Report metrics and privacy note", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The paid report tracks adoption and application activity and hides identifying user, group and site fields by default." }, { "id": "chatgpt:oa-business-faq-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq", "title": "ChatGPT Business general FAQ", "locator": "Private chats; self-service export; roles", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business members retain private histories by default and self-service workspace data export is unavailable; this does not define every conditional admin access route." }, { "id": "chatgpt:oa-business-privacy-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8798634-managing-data-sharing-and-privacy-in-chatgpt-business", "title": "Managing data, sharing, and privacy in ChatGPT Business", "locator": "Admin visibility and usage analytics; collaboration; export", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Usage/spend analytics does not automatically grant private-chat transcript access; member self-export through Settings is unavailable." }, { "id": "chatgpt:oa-compliance-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9261474-openai-compliance-platform-for-enterprise-and-edu-customers", "title": "OpenAI Compliance Platform for Enterprise and Edu", "locator": "Eligibility; owner-granted content permissions; retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise/Edu Compliance Platform separates owner-granted conversation access from delegated log categories and documents30-day log availability." }, { "id": "chatgpt:oa-business-owner-export-r3", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8798634-managing-data-sharing-and-privacy-in-chatgpt-business", "title": "Managing data, sharing, and privacy in ChatGPT Business", "locator": "Can I export my data from a Business workspace? — member restriction and conditional owner export steps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business members lack Settings self-export. Owners can export an individual member through the workspace Members menu when the option is available; bulk coverage, precise eligibility, format and completeness are unspecified." }, { "id": "microsoft-copilot:ms-audit", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/purview/audit-copilot", "title": "Audit logs for Copilot and AI applications", "locator": "Admin and user activities; common properties", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enabled Purview Audit records Copilot admin changes, users, accessed resources, agent identifiers and policy metadata." }, { "id": "microsoft-copilot:ms-audit-standard", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/purview/audit-solutions-overview", "title": "Learn about auditing solutions in Microsoft Purview", "locator": "Audit Standard and Premium retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Purview distinguishes standard audit retention from separately licensed longer-retention capabilities." }, { "id": "microsoft-copilot:ms-retention", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/purview/retention-policies-copilot", "title": "Learn about retention for Copilot and AI apps", "locator": "What is included; mailbox retention flow; holds", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Copilot interaction copies live in hidden Exchange folders, can have Purview retention policies and remain subject to legal holds." }, { "id": "microsoft-copilot:microsoft-copilot:r4-audit-export", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/purview/audit-copilot", "title": "Audit logs for Copilot and AI applications", "locator": "Accessing Copilot audit logs; Next steps", "sourceDate": "2026-08-26", "retrievedAt": "2026-10-26", "finding": "Purview supports searching and exporting Copilot audit events, then filtering exported AppIdentity values. This is metadata export, not a claim that audit events contain full prompts and responses." }, { "id": "microsoft-copilot:microsoft-copilot:r4-audit-api", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/graph/api/resources/report?view=graph-rest-beta", "title": "Microsoft 365 usage reports in Microsoft Graph", "locator": "Programmatically export unlicensed Copilot Chat usage", "sourceDate": "2025-12-23", "retrievedAt": "2026-10-26", "finding": "The document identifies EXO Search-UnifiedAuditLog CSV export and Office 365 Management Activity API streaming to SIEM for CopilotInteraction events. It distinguishes these from Graph usage-report APIs." }, { "id": "chatgpt:oa-compliance", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9261474-openai-compliance-platform-for-enterprise-and-edu-customers", "title": "OpenAI Compliance Platform for Enterprise and Edu customers", "locator": "Access; immutable logs; retention; migration; partner integrations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise/Edu compliance supports immutable event logs, state queries and SIEM/eDiscovery/DLP integrations, with a 30-day log access window." }, { "id": "microsoft-copilot:ms-dlp-default", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/purview/dlp-microsoft365-copilot-location-default-policy", "title": "Learn about the default DLP policy for Microsoft 365 Copilot location", "locator": "Simulation mode default", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The default sensitive-prompt DLP policy simulates and alerts rather than blocking until configured otherwise." }, { "id": "microsoft-copilot:microsoft-copilot:r4-custom-dlp-types", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/purview/dlp-microsoft365-copilot-location-learn-about", "title": "Purview DLP for Copilot and Cowork", "locator": "Block sensitive information types in prompts; Files uploaded in prompts; Availability", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Prompt blocking supports built-in and custom sensitive-information types in preview with tenant rollout caveats. Uploaded-file contents are not scanned by this Copilot DLP location." }, { "id": "chatgpt:oa-privacy", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://openai.com/enterprise-privacy/", "title": "Enterprise privacy at OpenAI", "locator": "Security; service-specific human access; Business FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "OpenAI describes AES-256/TLS protections and limited authorized staff access, with plan-specific privacy and administrative visibility." }, { "id": "microsoft-copilot:ms-edp", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/enterprise-data-protection", "title": "Enterprise data protection in Microsoft Copilot and Microsoft Copilot Chat", "locator": "DPA; protection of prompts and responses", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise data protection applies Microsoft DPA/Product Terms and documents encryption and tenant separation." }, { "id": "microsoft-copilot:ms-eudb", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/privacy/eudb/eu-data-boundary-learn", "title": "What is the EU Data Boundary?", "locator": "Overview; logs; countries; configuration", "sourceDate": "2025-02-26", "retrievedAt": "2026-10-21", "finding": "The EU/EFTA boundary covers customer data and pseudonymized personal logs subject to transfer exceptions, with professional-services data committed at rest." }, { "id": "chatgpt:oa-subprocessors", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/sub-processor-list/", "title": "OpenAI Sub-processor list", "locator": "Third-party processors; processing countries; notice subscription", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "The dated list names multiple cloud and service processors with product and country scope." }, { "id": "microsoft-copilot:ms-no-training", "productId": "microsoft-copilot", "kind": "vendor-claimed", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy", "title": "Microsoft Copilot no-training statement", "locator": "Important; abuse monitoring", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Microsoft states that prompts, responses and Graph data do not train foundation models and that the Copilot service opts out of Azure OpenAI abuse monitoring." }, { "id": "chatgpt:oa-dpa", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/data-processing-addendum/", "title": "OpenAI Data Processing Addendum", "locator": "Definitions; 2.9; 2.11; 4.1", "sourceDate": "2025-12-01", "retrievedAt": "2026-10-21", "finding": "The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction." }, { "id": "chatgpt:oa-managed-access-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001067-data-access-for-your-managed-chatgpt-account", "title": "Data access for your managed ChatGPT account", "locator": "Conditional admin access; configuration; Enterprise sensitive permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Managed-account administrators may access/export/retain/delete content where configuration and law allow; an Enterprise admin role alone does not grant sensitive compliance access." }, { "id": "chatgpt:oa-privacy-r2", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://openai.com/enterprise-privacy/", "title": "Enterprise privacy at OpenAI", "locator": "Business FAQ: organizational access and retention; Enterprise FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The privacy page describes Business administrator access/export/deletion and retention control broadly, without documenting a concrete Business export route or settings workflow." }, { "id": "chatgpt:oa-retention-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8983778-chat-and-file-retention-in-chatgpt", "title": "Chat and file retention in ChatGPT", "locator": "Chats; Library/project/GPT files; deletion; Enterprise backups", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Saved chats and files have separate deletion/policy rules, generally30-day backend deletion with legal/security exceptions and Enterprise backup caveats." }, { "id": "chatgpt:oa-leavers-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8266418-data-retention-when-a-member-is-removed-from-a-workspace", "title": "Data retention when a member is removed from a workspace", "locator": "Plan-specific retention; ownership versus conversations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business leaver content remains indefinite while Enterprise/Edu follow configured retention; project/GPT ownership reassignment does not expose the former member's private conversations." }, { "id": "microsoft-copilot:ms-retention-r2", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/purview/retention-policies-copilot", "title": "Learn about retention for Copilot and AI apps", "locator": "Interaction storage; retention/hold processing; deleted users", "sourceDate": "2025-09-26", "retrievedAt": "2026-10-21", "finding": "Purview governs Exchange copies of AI interactions and holds, with asynchronous deletion processing distinct from uploaded-file storage." }, { "id": "chatgpt:chatgpt:government-transparency-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/trust-and-transparency/", "title": "OpenAI trust and transparency", "locator": "Government requests for user data, Our policy link and semiannual reports; public web-reader representation SHA256 93bafff710834085a0d51dde71f2f1bd3bfe6e7dc86dcb4fd45cea5938355140", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The public page links OpenAI’s Government User Data Request Policy and semiannual request/disclosure reports, currently including January–June 2026. Existence of a policy is distinct from immunity from government access." }, { "id": "chatgpt:oa-subprocessors-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/sub-processor-list/", "title": "OpenAI Sub-processor list", "locator": "Third-party processors; processing countries; notice subscription; public web-reader representation retrieved 2026-10-26, representation SHA256 a7d96e1cb585412fcc51ac92669fa0f3b2529082622dfe7f32298849b672f6da", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-26", "finding": "The dated list names multiple cloud and service processors with product and country scope." }, { "id": "chatgpt:oa-dpa-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/data-processing-addendum/", "title": "OpenAI Data Processing Addendum", "locator": "Definitions; 2.9; 2.11; 4.1; public web-reader representation retrieved 2026-10-26, representation SHA256 11aa41f80669f6238d4e298e39f15fb7530b480effb79ea23111d8f9186adc55", "sourceDate": "2025-12-01", "retrievedAt": "2026-10-26", "finding": "The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction." }, { "id": "microsoft-copilot:ms-subprocessors", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/copilot-subprocessor-overview", "title": "Overview of AI Subprocessors", "locator": "Subprocessor governance; customer notification", "sourceDate": "2026-08-18", "retrievedAt": "2026-10-21", "finding": "Microsoft links its Online Services Subprocessors List and subscriptions for change notifications." }, { "id": "chatgpt:chatgpt:eu-ai-act-resources-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12141645-eu-ai-act-openai-resources-and-customer-guidance", "title": "EU AI Act resources and customer guidance", "locator": "OpenAI approach, prohibited practices, governance/provenance resources and model-documentation contact route; public web-reader representation SHA256 cfd90ddfaf879898942c3866d9e555258e38f6268652c64ded7a2d714c1552ed", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "OpenAI publishes a customer AI Act resource page linking its governance framework, Codes of Practice approach and provenance guidance. A dedicated form is available for relevant model-documentation requests; no request was made and no product compliance verdict is inferred." }, { "id": "microsoft-copilot:microsoft-copilot:r4-report-access", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/compliance/assurance/stp-get-started", "title": "Microsoft Service Trust Portal access", "locator": "Accessing the Service Trust Portal; Reports, Whitepapers and Artifacts", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Microsoft publishes external audit reports and third-party penetration-test attestations in STP; some downloads require an Entra organization account and acceptance of the compliance-material NDA. No report was downloaded." }, { "id": "microsoft-copilot:microsoft-copilot:r5-bsi-iso27001", "productId": "microsoft-copilot", "kind": "certificate-verified", "url": "https://www.bsigroup.com/en-GB/products-and-services/assessment-and-certification/validation-and-verification/client-directory-certificate/IS%20552878/", "title": "BSI certificate registry: Microsoft 365 ISMS IS 552878", "locator": "ISO/IEC 27001:2022; Microsoft Corporation; scope and effective/expiry dates", "sourceDate": "2024-07-26", "retrievedAt": "2026-10-26", "finding": "BSI registry verifies Microsoft Corporation IS 552878 for the Microsoft 365 services ISMS, development, operations and PII protection, with a February 14, 2024 applicability statement. It does not name Copilot separately.", "issuer": "BSI", "certificateScope": "Microsoft Corporation; Microsoft 365 services ISMS, development, operations and PII protection; Statement of Applicability dated 2024-02-14. No explicit Copilot-specific scope list was obtained from this registry entry.", "validFrom": "2024-07-29", "validUntil": "2027-07-28", "registryUrl": "https://www.bsigroup.com/en-GB/products-and-services/assessment-and-certification/validation-and-verification/client-directory-certificate/IS%20552878/" }, { "id": "microsoft-copilot:microsoft-copilot:r5-bsi-iso27701", "productId": "microsoft-copilot", "kind": "certificate-verified", "url": "https://www.bsigroup.com/en-GB/products-and-services/assessment-and-certification/validation-and-verification/client-directory-certificate/PM%20741035/", "title": "BSI certificate registry: Microsoft 365 privacy PM 741035", "locator": "ISO/IEC 27701:2019; processor scope; effective/expiry dates", "sourceDate": "2024-07-26", "retrievedAt": "2026-10-26", "finding": "BSI verifies the Microsoft 365 services processor privacy-management scope, referring to IS 552878 and the February 14, 2024 applicability statement. Copilot-specific applicability is not independently enumerated.", "issuer": "BSI", "certificateScope": "Microsoft Corporation; Microsoft 365 services ISMS, development, operations, support and PII protection as a processor; Statement of Applicability dated 2024-02-14; references IS 552878. Not a separately enumerated Copilot certificate.", "validFrom": "2024-07-29", "validUntil": "2027-07-28", "registryUrl": "https://www.bsigroup.com/en-GB/products-and-services/assessment-and-certification/validation-and-verification/client-directory-certificate/PM%20741035/" }, { "id": "microsoft-copilot:microsoft-copilot:r5-copilot-compliance-boundary", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy", "title": "Copilot Microsoft 365 compliance relationship", "locator": "Meeting regulatory compliance requirements", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Microsoft includes Copilot in its existing Microsoft 365 privacy/security/compliance commitments and lists ISO 27001/42001. This is vendor scope documentation, not the issuer’s Copilot-specific certificate schedule." }, { "id": "microsoft-copilot:microsoft-copilot:r5-iso42001-scope", "productId": "microsoft-copilot", "kind": "vendor-claimed", "url": "https://learn.microsoft.com/en-us/compliance/regulatory/offering-iso-42001", "title": "Microsoft public ISO 42001 service scope", "locator": "Microsoft AI services in scope; report route", "sourceDate": "2026-09-11", "retrievedAt": "2026-10-26", "finding": "Microsoft explicitly lists Copilot and Copilot Chat in its ISO 42001 service scope. The public page points to STP but does not provide an issuer/certificate validity interval for those products." }, { "id": "chatgpt:oa-ekm", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20000943", "title": "OpenAI Enterprise Key Management Overview", "locator": "Eligibility; external KMS; unsupported features", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "EKM for eligible Enterprise/Edu workspaces uses customer-controlled AWS/GCP/Azure master keys with an account representative." }, { "id": "chatgpt:oa-ip", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12111596-ip-allowlisting-for-chatgpt", "title": "IP allowlisting for ChatGPT", "locator": "Eligibility; enforcement; Compliance API", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise/Edu IP policies block user requests outside allowed addresses and use a separate Compliance API allowlist." }, { "id": "microsoft-copilot:ms-price-de", "productId": "microsoft-copilot", "kind": "vendor-claimed", "url": "https://www.microsoft.com/de-de/copilot/pricing/enterprise", "title": "Microsoft Copilot - Pläne und Preise für Unternehmen", "locator": "Paid Microsoft 365 Copilot price card and tax notice", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The German page lists EUR 26 per user per month billed annually excluding VAT, plus a qualifying M365 subscription." }, { "id": "microsoft-copilot:ms-credit-rates", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-copilot-studio/requirements-messages-management", "title": "Billing rates and management", "locator": "Copilot Credits billing table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Studio billing uses feature-dependent credits, with qualifying paid-user assistive scenarios listed at no charge." }, { "id": "chatgpt:fx-20261020", "productId": "chatgpt", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB euro reference historical rates", "locator": "Cube time=2026-10-20; USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Directly retrieved ECB XML gives EUR 1 = USD 1.1215 = CHF 0.9237." }, { "id": "microsoft-copilot:fx-20261020", "productId": "microsoft-copilot", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "Euro foreign exchange reference rates", "locator": "Cube time=2026-10-20; USD and CHF entries", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "ECB historical XML retrieved directly confirms EUR 1 = USD 1.1215 and CHF 0.9237 for 2026-10-20." }, { "id": "chatgpt:chatgpt:german-office-20261026", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://openai.com/index/openai-deutschland/", "title": "OpenAI Deutschland office announcement", "locator": "May 22, 2025 opening announcement and local team scope; public web-reader representation SHA256 d04d9029dd9c337a37c2ae21ffabb048a7cc4f11159ddabc87d20fe082137d5f", "sourceDate": "2025-05-22", "retrievedAt": "2026-10-26", "finding": "The dated first-party announcement states that OpenAI opened its first German office in Munich with a local team. It does not specify guaranteed DE/FR/IT support, a Swiss entity or contract-specific SLA." }, { "id": "chatgpt:oa-business-faq-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq", "title": "ChatGPT Business: General FAQ", "locator": "Prices; seat cap; export; privacy; public web-reader representation retrieved 2026-10-26, representation SHA256 ffd176f38adcc4e1658f36e899249404fb7036503d3f42d042bfca83f10b0d50", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export." }, { "id": "chatgpt:oa-status-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://status.openai.com/", "title": "OpenAI Status", "locator": "System components and incident updates; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 1f749d023fe07ab5992f9b3666fbcb15a5578978c14ddda682cf228310aac396 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The public status page separates ChatGPT, Work, compliance, search, uploads, voice and app components and links incident updates." }, { "id": "chatgpt:chatgpt:review-fix-support-channel-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq", "title": "Business FAQ: credit-usage support route", "locator": "Does zero workspace credit usage mean no one has used ChatGPT or Codex?; public web-reader representation retrieved 2026-10-26, SHA256 6f1e8ec919c352fec861fb80ad95bbf94efd6f1c73199357b5f01ff3d43d62f3", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "For workspace credit-usage discrepancies, the Business FAQ directs users to OpenAI Support. It does not itself establish a general Enterprise account-team support entitlement." }, { "id": "microsoft-copilot:microsoft-copilot:r4-support-channels", "productId": "microsoft-copilot", "kind": "documented", "url": "https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/feedback", "title": "Copilot support and feedback", "locator": "Developer support channels", "sourceDate": "2026-01-22", "retrievedAt": "2026-10-26", "finding": "Copilot extensibility support directs general questions to Microsoft Q&A and service/development issues to Admin Center Help and Support; service requests depend on Premier/Unified support agreement." }, { "id": "chatgpt:oa-academy", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://academy.openai.com/", "title": "OpenAI Academy", "locator": "Learning paths; live and on-demand events", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Academy offers worker, builder and adoption-leader learning resources with public events." }, { "id": "microsoft-copilot:ms-training", "productId": "microsoft-copilot", "kind": "vendor-claimed", "url": "https://adoption.microsoft.com/en-us/copilot/skilling-center/", "title": "Microsoft Copilot Skilling Center", "locator": "Role-based resources; Academy; Champions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Microsoft publishes admin and user learning resources and links its Champion programme." } ] }