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Agent-readable comparison

ChatGPT Business / Enterprise vs Dust

Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI.

This comparison has 48 criteria with sourced findings for both products, including 48 that a second agent cross-checked for both. 49 criteria have a sourced finding for at least one product. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. No winner is declared. A missing sourced finding is not evidence that a capability is absent.

Same facts as Markdown and JSON. Methodology.

Models

MOD-01 Model catalogue and providers

Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business and Enterprise Chat use GPT6/Sol and Pro/Astra names; Work exposes a separate picker and model set.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business Standard/Premium Chat and Work; Enterprise/Edu model access only as specified in their dedicated model guide; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Reconciliation: Work overview uses a broad not-in-regular-Chat sentence for its picker labels; dedicated Business/Enterprise Chat guides explicitly explain Sol powering the GPT6 Chat alias. GPT6.1Sol and Luna are not selectable in regular Chat.
  • No tenant picker, per-model modality matrix or routing trace was observed.
  • providers Which model providers are available? [supported]: These plan-specific Chat and Work catalogues use OpenAI models; connected apps are not additional chat-model providers. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.
  • current_models Which current models are selectable on this plan? [partial]: Business and eligible Enterprise Chat: GPT6 at Instant–ExtraHigh is powered by GPT6 Sol; GPT6 Pro uses Astra. Business Work lists GPT6 Sol/6.1Sol/Luna, with other options only when enabled. Enterprise/Edu Work access also depends on rollout and roles. These are experience-specific names, not one universal picker. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.
  • user_choice Can users pick the model per chat? [supported]: Business and Enterprise dedicated guides describe their Chat picker/effort choices; Work has a separate model/effort selector. Available options depend on seat/workspace/rollout. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2, chatgpt:oa-work-r2.
  • auto_routing Does the product route between models automatically, and is the chosen model shown? [partial]: Business can add reasoning while Instant is selected and exposes Higher intelligence in Settings>General. Enterprise/Edu document workspace automatic-routing controls. Exact per-request routed identity was not observed. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.
  • multimodal_input Which models accept images, audio or files? [partial]: Paid workspaces accept supported image/file/audio inputs; per-model modality mapping was not completely verified. Sources: chatgpt:oa-files.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2, chatgpt:oa-work-r2, chatgpt:oa-files.

Dust

Agent cross-checked Support: partial

Dust offers per-message model choice and ordered auto-model lists, with access-tier and region controls.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit plan (Free/Pro/Max); Enterprise model access inherits the published catalogue; model-tier and EU eligibility separately constrained; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • The catalogue finding is restricted to named documentation entries; conflicting Gemini4 Argon EU eligibility is an explicit gap.
  • providers Which model providers are available? [supported]: Docs list OpenAI, Anthropic, Google, Mistral and Fireworks-served models; exact enabled models depend on workspace and tier. Sources: dust:dust:models, dust:dust:eu-models.
  • current_models Which current models are selectable on this plan? [partial]: The model-selection document lists GPT6.1 Sol, Claude Opus5.5/Sonnet5.5, Gemini3.8 Flash and Mistral models. Gemini4 Argon is excluded from this current-EU availability finding: its release note conflicts with the EU table, and the documented authoritative picker flag was not observed. No complete current tenant catalogue is claimed. Sources: dust:dust:models, dust:dust:changelog, dust:dust:eu-models, dust:dust:pricing.
  • user_choice Can users pick the model per chat? [supported]: The composer chooses a model for the next message; Agent Builder sets a persistent agent default. Sources: dust:dust:models.
  • auto_routing Does the product route between models automatically, and is the chosen model shown? [supported]: Basic/Standard/Premium use ordered candidate lists and availability fallback, not prompt-dependent task routing. A replacement indicator names the fallback during a detected outage. Sources: dust:dust:models.
  • multimodal_input Which models accept images, audio or files? [partial]: Conversation files support images, documents and audio transcripts; the exact input capability for every current model is not fully tabulated. Sources: dust:dust:files.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:models, dust:dust:eu-models, dust:dust:changelog, dust:dust:pricing, dust:dust:files.

MOD-02 Model freshness

Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Dated release notes exist; a three-release provider/product lag series remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No three-release provider/product lag series or general guaranteed model-removal notice period was established.
  • Retained explicit model selection is documented separately for Business and Enterprise; no permanent pinned-service promise.
  • release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.
  • changelog Is there a dated public model changelog? [supported]: Business and Enterprise/Edu have dated release notes. Sources: chatgpt:oa-business-notes, chatgpt:oa-enterprise-notes.
  • deprecation_notice How much notice is given before a model is removed? [unknown]: No universal model-removal notice or three current model retirement examples were established from the checked release notes. Planned custom-GPT retirement is recorded separately in roadmapReview.
  • version_pinning Can an admin keep an older model version? [partial]: Both current Business and Enterprise model guides say an explicit GPT5.6Sol selection remains during the GPT6 rollout. This is preserved selection, not indefinite administrator version pinning. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-notes, chatgpt:oa-enterprise-notes, chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.

Dust

Agent cross-checked Support: partial

The public changelog and exact agent model selection are documented; release-lag and removal notice remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.
  • changelog Is there a dated public model changelog? [supported]: The public changelog contains dated model releases including Gemini 4 Argon on October 14, 2026. Sources: dust:dust:changelog.
  • deprecation_notice How much notice is given before a model is removed? [unknown]: How much notice is given before a model is removed? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.
  • version_pinning Can an admin keep an older model version? [partial]: An agent can select a specific model and keeps it until changed, subject to continued provider/workspace availability. No indefinite old-version entitlement is established. Sources: dust:dust:models.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:changelog, dust:dust:models.

MOD-03 Bring-your-own keys and provider contracts

Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.

ChatGPT Business / Enterprise

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

MOD-04 Local and self-hosted models

Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.

ChatGPT Business / Enterprise

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

MOD-05 Model control and usage limits

Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise model and default controls are documented; Business allowances depend on seat type.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No two-group model or data-bound-model test was run. Virtually unlimited Enterprise messages do not imply zero-dollar usage under token-billed contracts.
  • model_allowlist_by_group Can admins limit models per group? [supported]: Enterprise/Edu model access uses workspace settings and RBAC; groups can receive roles. Sources: chatgpt:oa-models, chatgpt:oa-admin-quickstart.
  • data_bound_models Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.
  • default_model Can admins set the default model? [supported]: Enterprise admins choose separate Chat and Work starting models/effort; defaults do not grant access. Sources: chatgpt:oa-admin-settings.
  • user_limits What per-user message or token limits apply, and are they published? [partial]: Business Premium includes five times Standard usage and no five-hour cap; exact prompt count depends on task/model. Sources: chatgpt:oa-business.
  • limit_behaviour What happens when a limit is reached? [partial]: Eligible work can draw workspace credits after included allowance; insufficient credits can stop credit-backed features. Sources: chatgpt:oa-credit-controls.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-models, chatgpt:oa-admin-quickstart, chatgpt:oa-admin-settings, chatgpt:oa-business, chatgpt:oa-credit-controls.

Dust

Agent cross-checked Support: partial

Admins cap models by workspace, group and member, with explicit published-agent exceptions and credit limits.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • No two-user enforcement test. Published agents can run above member tiers if the separate admin setting permits it.
  • model_allowlist_by_group Can admins limit models per group? [supported]: Model access ceilings apply to the workspace, groups or individuals and cover reasoning efforts as well as auto selections. Sources: dust:dust:tiers.
  • data_bound_models Can admins restrict which models receive connector or knowledge content? [partial]: EU-only mode restricts all active agents and pickers to EU-hosted models. Spaces bound knowledge and agent access; arbitrary per-data-class model rules were not established. Sources: dust:dust:eu-models, dust:dust:spaces.
  • default_model Can admins set the default model? [supported]: Builders configure an agent default, which may be exact or Basic/Standard/Premium. Composer changes do not edit it for others. Sources: dust:dust:models.
  • user_limits What per-user message or token limits apply, and are they published? [supported]: Free seats have 500 lifetime credits, Pro 8,000/month and Max 40,000/month, plus applicable shared-pool rules and member spend limits. Sources: dust:dust:credits, dust:dust:credit-management.
  • limit_behaviour What happens when a limit is reached? [supported]: Members block when applicable sources/caps are exhausted. A message begun under a cap can finish above it; new messages then block. A separate root-task checkpoint can pause at 600 AWU. Sources: dust:dust:credit-management, dust:dust:credits.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:tiers, dust:dust:eu-models, dust:dust:spaces, dust:dust:models, dust:dust:credits, dust:dust:credit-management.

Company knowledge

KNOW-01 Files in chat

Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Formats and upload limits are documented; shared-fixture fidelity is untested.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: full_vs_chunked.
  • Read each atomic answer for its plan, access and feature limits.
  • formats Which formats are accepted? [supported]: DOCX/PDF/TXT, XLS/XLSX/CSV/TSV, PPTX and supported image/audio uploads. Sources: chatgpt:oa-files.
  • limits What size and count limits apply per file and chat? [supported]: Documents 512 MB/2M tokens; spreadsheets about 50 MB; images 20 MB; up to 80 uploads/3 hours, subject to peak reductions. Sources: chatgpt:oa-files.
  • ocr Are scanned PDFs read? [partial]: Enterprise PDF visual retrieval can process embedded visual content; other plans use text-based retrieval. A scanned-contract OCR test was not run. Sources: chatgpt:oa-files.
  • spreadsheets Are Excel tables read with structure intact? [partial]: Python analysis accepts structured sheets; formula/structure fidelity was not tested. Sources: chatgpt:oa-analysis.
  • full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unverified after checking upload and analysis documentation; full/chunk selection and the long-PDF/scanned-contract/formula/PPT fixture were not observed.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-files, chatgpt:oa-analysis.

Dust

Agent cross-checked Support: partial

Conversation files and code/OCR handling are documented; conflicting effective upload caps are explicitly unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • No common PDF/scan/Excel/PowerPoint fixture run.
  • Do not use either disputed cap set as the effective Business upload limit.
  • formats Which formats are accepted? [supported]: Conversation uploads accept documents/PDF, text/code, Excel/CSV/TSV, images and supported audio. Direct video uploads are explicitly excluded by the limits FAQ. Sources: dust:dust:files, dust:dust:file-limits.
  • limits What size and count limits apply per file and chat? [unknown]: Effective image/audio/tabular maximums and file counts are unknown: Conversation Files lists5/25/50MB while File size limits lists20/100/350MB. Both mention50MB general data files, but neither resolves the actual current per-plan upload route. No logged-in upload test was performed.
  • ocr Are scanned PDFs read? [partial]: Computer documents OCR for English, French and mixed scans with page-level caveats. Drive connector itself ignores image-only files; upload to a conversation is the documented route. Sources: dust:dust:computer, dust:dust:drive.
  • spreadsheets Are Excel tables read with structure intact? [partial]: Computer can read, calculate and edit uploaded Excel with code. Formula/style preservation must be checked; no fixture fidelity result is available. Sources: dust:dust:computer.
  • full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [partial]: Conversation uploads are not indexed in workspace sources. Computer can inspect full files, while knowledge search retrieves relevant context; complete chunk visibility was not verified. Sources: dust:dust:files, dust:dust:computer, dust:dust:search.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:files, dust:dust:file-limits, dust:dust:computer, dust:dust:drive, dust:dust:search.

KNOW-02 Knowledge bases and shared collections

Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Projects and GPT knowledge persist curated content with sharing and file limits.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Custom GPT retirement is planned for affected Enterprise workspaces; the dates are in the roadmap review.
  • persistent_collections Can users keep document collections across chats? [supported]: Projects retain chats, files and instructions across related work. Sources: chatgpt:oa-projects.
  • sharing_scope Can collections be shared with users, groups or the whole organisation? [partial]: Shared projects expose project contents to admitted members and support group invitations where permitted; full entitlement matrix was not tested. Sources: chatgpt:oa-projects.
  • size_limits What are the collection limits? [supported]: Business/Enterprise/Edu projects allow 40 files; a GPT can have up to 20 knowledge files. Sources: chatgpt:oa-files.
  • assistant_binding Can collections be bound to an assistant? [supported]: GPTs can bind knowledge files; project chats can use GPTs under documented constraints. Sources: chatgpt:oa-files, chatgpt:oa-projects.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-projects, chatgpt:oa-files.

Dust

Agent cross-checked Support: partial

Spaces persist shared knowledge and bind it to agent tools.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • persistent_collections Can users keep document collections across chats? [supported]: Open and restricted Spaces retain connected sources, folders and other data across conversations. Sources: dust:dust:spaces.
  • sharing_scope Can collections be shared with users, groups or the whole organisation? [supported]: Open Spaces are workspace-wide; restricted Spaces have explicit members or provisioned groups. Sources: dust:dust:spaces.
  • size_limits What are the collection limits? [partial]: Business supports five Spaces and Enterprise 100. Complete per-Space storage/document quotas were not established. Sources: dust:dust:spaces.
  • assistant_binding Can collections be bound to an assistant? [supported]: An agent tool can use selected Space data; Space membership governs agent visibility and use. Sources: dust:dust:spaces.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:spaces.

KNOW-03 Enterprise connectors

Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Live apps and custom MCP connect business data; individual app entitlement and permission scope matter.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Microsoft Entra consent and ChatGPT app/action enablement are distinct. No connector list is treated as a passed retrieval test.
  • microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: SharePoint covers supported SharePoint/OneDrive work content. Current Enterprise notes describe Teams and Outlook live-app controls. Sources: chatgpt:oa-sharepoint, chatgpt:oa-enterprise-notes.
  • google_workspace Which Google sources are connected? [partial]: Current app/release documentation includes Google Drive and Gmail event connections; permissions and region depend on the app. Sources: chatgpt:oa-apps, chatgpt:oa-team-tasks.
  • atlassian Confluence and Jira? [partial]: Business release notes list the Atlassian Rovo MCP connection for Jira, Confluence and Compass; current per-region rollout was not trialled. Sources: chatgpt:oa-business-notes.
  • other_systems Which other business systems? [partial]: Slack is documented; Business app templates include GitHub Enterprise, Snowflake and Databricks. Box, Salesforce and ServiceNow details remain unverified. Sources: chatgpt:oa-business-notes.
  • on_prem_sources Can on-prem file shares or databases be connected? [partial]: Custom remote MCP can reach private systems through a secure tunnel; named file-share/database coverage and deployment entitlement were not tested. Sources: chatgpt:oa-mcp.
  • connector_provider Who builds and maintains each connector? [partial]: OpenAI-built, partner and customer MCP apps coexist; the responsible publisher must be checked per app. Sources: chatgpt:oa-mcp.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-sharepoint, chatgpt:oa-enterprise-notes, chatgpt:oa-apps, chatgpt:oa-team-tasks, chatgpt:oa-business-notes, chatgpt:oa-mcp.

Dust

Agent cross-checked Support: partial

Managed content connectors coexist with MCP tools and beta imports; Microsoft content indexing is account-scoped.

Availability: generally-available · Delivery: official-integration
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business: up to3 connections and5 remote MCP servers; Enterprise: unlimited connection/MCP packaging; beta imports identified separately; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • Managed sources, metadata/table-query connections, MCP tools and beta imports are separate routes; no all-systems managed-index promise.
  • microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [partial]: The Microsoft connection syncs selected SharePoint drives/documents within the connecting account permissions. Teams-associated SharePoint content is described; this does not establish Outlook mail or all Teams messages as indexed sources. Sources: dust:dust:microsoft.
  • google_workspace Which Google sources are connected? [partial]: Drive documents, Sheets, Slides and text PDFs can sync. Gmail is separately available as an MCP tool in the credits/tool catalog, not established as the same managed content index. Sources: dust:dust:drive, dust:dust:credits.
  • atlassian Confluence and Jira? [partial]: Confluence indexes selected global spaces, excluding restricted pages. Jira has a beta custom import and MCP tool route; do not count the beta import as a general managed connector. Sources: dust:dust:confluence, dust:dust:jira, dust:dust:credits.
  • other_systems Which other business systems? [partial]: Documented routes include managed Slack/Notion/GitHub and Salesforce/Zendesk/Snowflake sources/tools. BigQuery specifically uses a dedicated-service-account table-query connection: Dust keeps metadata, not a synchronized table-content index; queries stay within the chosen BigQuery dataset location and Space admins select tables. General Business/Enterprise connection limits apply; a BigQuery-specific commercial add-on is not separately specified. Sources: dust:dust:sources, dust:dust:credits, dust:dust:r2-bigquery, dust:dust:pricing.
  • on_prem_sources Can on-prem file shares or databases be connected? [partial]: Admins can connect a customer-hosted MCP server at a reachable secured URL. This is tool access, not evidence of a native SMB/file-share connector or on-premises Dust deployment. Sources: dust:dust:tools.
  • connector_provider Who builds and maintains each connector? [supported]: Dust manages built-in connections; external MCP servers can be vendor/community/customer hosted and authenticated separately. Sources: dust:dust:permissions, dust:dust:tools.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:microsoft, dust:dust:drive, dust:dust:credits, dust:dust:confluence, dust:dust:jira, dust:dust:sources, dust:dust:r2-bigquery, dust:dust:pricing, dust:dust:tools, dust:dust:permissions.

KNOW-04 Permission-aware retrieval

Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Connected sources inherit user permissions; plan entitlement for additional SharePoint site/label controls remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business/Enterprise/Edu Company Knowledge source permissions and app enablement; SharePoint policy controls require separate workspace enablement with plan eligibility unverified; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Positive plan-scoped findings cover source-account permissions and app availability controls. Optional SharePoint policies are recorded as conditional documentation and an explicit entitlement gap.
  • No two-user restricted-document, label-exclusion or revocation-latency test.
  • source_permissions_respected Are source permissions enforced per user? [supported]: Company Knowledge is documented for Business/Enterprise/Edu and retrieves only content the connected source account permits. Sources: chatgpt:oa-company-r2.
  • enforcement_point Does the source system, a mirrored index or nothing enforce them? [partial]: Live SharePoint checks authorized Microsoft-account access and requires delegated Sites.Read.All/Files.Read.All; setup availability remains workspace-dependent. Sources: chatgpt:oa-sharepoint-r2.
  • revocation_delay How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? Unverified after checking live SharePoint and Company Knowledge docs; no two-user/revocation fixture.
  • admin_scope_controls Can admins exclude sites, folders or labels? [partial]: Owners/admins manage allowed apps/sources; Enterprise/Edu add RBAC/group controls. A separate enabled-workspace guide describes SharePoint site policies, but its complete plan matrix was not verified. Sources: chatgpt:oa-company-r2, chatgpt:oa-sharepoint-policy-r2.
  • sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: The SharePoint policy guide describes label-GUID exclusions only after workspace enablement and does not name a complete plan matrix. Availability for Business or a particular Enterprise configuration remains unverified; no fixture was run.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-company-r2, chatgpt:oa-sharepoint-r2, chatgpt:oa-sharepoint-policy-r2.

Dust

Agent cross-checked Support: partial

Knowledge access is documented through connection-account scope and Dust Spaces; per-user source-ACL mirroring is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Connector access through one account is not counted as demonstrated per-user source permission preservation.
  • source_permissions_respected Are source permissions enforced per user? [partial]: Drive and Microsoft content available to Dust follows the connecting account and admin-selected data. Users then access agent knowledge through Space membership. Individual source ACL inheritance for each querying user was not established. Sources: dust:dust:drive, dust:dust:microsoft, dust:dust:permissions.
  • enforcement_point Does the source system, a mirrored index or nothing enforce them? [supported]: Managed content is synchronized under the connection identity and gated through open/restricted Spaces; personal tool credentials are a separate per-user route. Sources: dust:dust:permissions, dust:dust:credentials.
  • revocation_delay How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.
  • admin_scope_controls Can admins exclude sites, folders or labels? [supported]: Admins choose connector folders/documents/sites and control restricted Space membership. Sources: dust:dust:spaces, dust:dust:microsoft.
  • sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: Are Microsoft Purview or similar labels respected? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:drive, dust:dust:microsoft, dust:dust:permissions, dust:dust:credentials, dust:dust:spaces.

KNOW-05 Freshness and sync model

Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise administrator-managed sync retired October16; supported real-time apps are the replacement route.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Enterprise workspaces affected by the October16 administrator-managed sync retirement; no inferred Business retirement schedule; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • The earlier indexing conflict was stale context: the rechecked Company Knowledge/residency articles now describe current app-based access. Historical configurations are outside this current Enterprise finding.
  • Per-app synchronization, deletion timing and index geography remain unknown. No Business-wide retirement is inferred from Enterprise notes.
  • live_or_indexed Is content searched live or copied into an index? [partial]: The Enterprise October16 notice retires administrator-managed sync and directs use of real-time GoogleDrive/SharePoint/Teams. Current Company Knowledge uses eligible apps; current residency guidance no longer specifies the older admin-indexing route. This does not prove every third-party app is index-free. Sources: chatgpt:oa-enterprise-notes-r2, chatgpt:oa-company-r2, chatgpt:oa-residency-r2.
  • sync_interval How often does an index refresh? [unknown]: How often does an index refresh? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.
  • deletion_propagation How quickly does a deleted document disappear? [unknown]: How quickly does a deleted document disappear? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.
  • index_location Where is indexed content stored? [unknown]: Where is indexed content stored? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-notes-r2, chatgpt:oa-company-r2, chatgpt:oa-residency-r2.

Dust

Agent cross-checked Support: partial

Managed connectors copy and synchronize content, with source-specific refresh and deletion timing.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • live_or_indexed Is content searched live or copied into an index? [supported]: Connections synchronize content into Dust; conversation uploads remain scoped to the chat. MCP tools can access live services separately. Sources: dust:dust:permissions, dust:dust:files, dust:dust:tools.
  • sync_interval How often does an index refresh? [supported]: Microsoft describes five-minute sync cycles; Drive says a few minutes; Confluence describes event updates plus an approximate hourly check. Sources: dust:dust:microsoft, dust:dust:drive, dust:dust:confluence.
  • deletion_propagation How quickly does a deleted document disappear? [partial]: Microsoft changes/deletions appear on a subsequent sync and large batches can take longer. Drive deletions occur during its sync. No measured end-to-end bound was tested. Sources: dust:dust:microsoft, dust:dust:drive.
  • index_location Where is indexed content stored? [partial]: Dust markets EU or US hosting; exact per-index country, cloud provider and backup location were not established. Sources: dust:dust:security.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:permissions, dust:dust:files, dust:dust:tools, dust:dust:microsoft, dust:dust:drive, dust:dust:confluence, dust:dust:security.

KNOW-06 Grounding and retrieval quality

Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Source links are documented; shared-corpus grounding accuracy remains unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No answer accuracy, citation accuracy or refusal rate was measured.
  • citations Are answers linked to specific sources? [partial]: Company Knowledge and SharePoint answers can include source links; presence is not guaranteed for every answer. Sources: chatgpt:oa-company, chatgpt:oa-sharepoint.
  • citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.
  • cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.
  • no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.
  • observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-company, chatgpt:oa-sharepoint.

Dust

Agent cross-checked Support: partial

Knowledge and research tools cite sources; observed retrieval quality remains unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • citations Are answers linked to specific sources? [supported]: Deep-dive documents citations to documents, web pages and data queries. Sources: dust:dust:deep.
  • citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.
  • cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.
  • no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.
  • observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:deep.

KNOW-07 Memory and personal context

Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.

ChatGPT Business / Enterprise

Agent cross-checked Support: supported

Personal memory and project context have user and Enterprise role controls.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

  • custom_instructions Can users set persistent instructions? [supported]: Custom instructions give persistent user guidance, separate from inferred memory. Sources: chatgpt:oa-memory.
  • cross_chat_memory Does the product remember facts across chats? [supported]: Enabled memory can use remembered facts and prior-chat context; availability varies. Sources: chatgpt:oa-memory.
  • user_memory_controls Can users view, edit and delete memories? [supported]: Users can inspect, correct or delete remembered information; source chats/files may need separate deletion. Sources: chatgpt:oa-memory.
  • admin_memory_controls Can admins turn memory off? [supported]: Enterprise admins can manage supported shared/improved-memory permissions by role. Sources: chatgpt:oa-admin-settings.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-memory, chatgpt:oa-admin-settings.

Dust

Agent cross-checked Support: partial

Agent-specific private memory persists across chats and can be viewed or deleted.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • custom_instructions Can users set persistent instructions? [partial]: Agent instructions persist in the agent configuration and saved memory can contain user preferences; a separate personal global-instructions setting was not established. Sources: dust:dust:builder, dust:dust:memory.
  • cross_chat_memory Does the product remember facts across chats? [supported]: The Memory tool retains user-specific information across conversations per agent. Sources: dust:dust:memory.
  • user_memory_controls Can users view, edit and delete memories? [partial]: Users can view and delete agent memories, which persist until deletion. Direct editing or a global personal off switch was not established. Sources: dust:dust:memory.
  • admin_memory_controls Can admins turn memory off? [unknown]: Can admins turn memory off? The Agent Memory and governance guides were checked; an admin-wide switch to disable all memory was not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:memory.

Assistants and agents

AGT-01 Custom assistants

Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

GPTs, plugins and Workspace Agents offer reusable behavior; current notices plan custom-GPT retirement across plans.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps, ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Current hosted commercial documentation checked 2026-10-26; plan=Business and Enterprise reusable workspace GPT/project/plugin behavior, subject to access controls; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • create_assistants: Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration.
  • creator_permissions: Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed.
  • sharing_scope: Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency.
  • catalogue: The plugin directory and workspace GPT/agent discovery are documented.
  • prompt_library: The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over.
  • create_assistants Can users create assistants with instructions, knowledge and tools? [partial]: Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration. Sources: chatgpt:oa-business-20261026, chatgpt:oa-files-20261026, chatgpt:oa-business-notes-20261026.
  • creator_permissions Can admins limit who creates them? [partial]: Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed. Sources: chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026, chatgpt:oa-admin-settings-20261026.
  • sharing_scope Can assistants be shared with users, groups or everyone? [partial]: Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency. Sources: chatgpt:oa-projects, chatgpt:oa-residency-r2-20261026.
  • catalogue Is there an internal assistant directory? [partial]: The plugin directory and workspace GPT/agent discovery are documented. Sources: chatgpt:oa-business-notes-20261026, chatgpt:oa-company-r2-20261026.
  • prompt_library Are shared prompt templates available? [partial]: The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over. Sources: chatgpt:oa-plugins-r2-20261026, chatgpt:oa-word-r2-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-20261026, chatgpt:oa-files-20261026, chatgpt:oa-business-notes-20261026, chatgpt:oa-admin-settings-20261026, chatgpt:oa-projects, chatgpt:oa-residency-r2-20261026, chatgpt:oa-company-r2-20261026, chatgpt:oa-plugins-r2-20261026, chatgpt:oa-word-r2-20261026, chatgpt:oa-gpt-migration-r2-20261026, chatgpt:oa-enterprise-notes-20261026, chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026.

Dust

Agent cross-checked Support: partial

Custom agents have instructions, models, knowledge and tools with group-governed creation and sharing.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • create_assistants Can users create assistants with instructions, knowledge and tools? [supported]: Agent Builder configures instructions, models, knowledge and tools. Sources: dust:dust:builder.
  • creator_permissions Can admins limit who creates them? [supported]: Create/publish agent and skill permissions can be Everyone, Groups or Admin only. Sources: dust:dust:governance.
  • sharing_scope Can assistants be shared with users, groups or everyone? [supported]: Agents and their knowledge access are controlled by sharing and Space memberships; group governance regulates publishing. Sources: dust:dust:builder, dust:dust:spaces, dust:dust:governance.
  • catalogue Is there an internal assistant directory? [partial]: Published/shared agents and default agents are discoverable in the workspace; exact catalog configuration was not observed. Sources: dust:dust:builder, dust:dust:models.
  • prompt_library Are shared prompt templates available? [partial]: Reusable agents and skills package instructions, knowledge and tools. A separate legacy prompt-library feature is not assumed. Sources: dust:dust:governance, dust:dust:builder.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:governance, dust:dust:spaces, dust:dust:models.

AGT-02 Tools, actions and MCP

Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Current custom MCP connections use the web Plugins flow with plan-specific creator and publication permissions.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business and Enterprise/Edu custom remote MCP connections on ChatGPT web; Enterprise built-in tools only where explicitly named; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Reconciliation: the rechecked MCP page redirects to Connecting custom MCP servers and replaces the old Developer Mode/search-only account with the current Plugins workflow. OpenAI-built apps are not assumed search-only.
  • Custom remote MCP scope is web. No tool/authentication/approval fixture or universal write permission is claimed.
  • builtin_tools Which tools are built in? [supported]: Enterprise model documentation lists search/research/analysis/uploads/canvas/projects/voice/images; this inventory is Enterprise-specific. Sources: chatgpt:oa-enterprise-models-r2.
  • custom_actions Can admins add API actions? [partial]: Custom MCP servers can expose read and write/modify tools. OpenAPI-action migration/parity is not established by this MCP finding. Sources: chatgpt:oa-mcp-r2.
  • mcp_client Can it use remote MCP servers, and with what admin control? [supported]: Full MCP/custom remote connections are documented for Business/Enterprise/Edu web. Current Plugins creation does not require Developer Mode and the guide does not label this current flow beta. Sources: chatgpt:oa-mcp-r2.
  • tool_auth Do tools act as the user or as a shared account? [supported]: Personal app authorization and designated team service-account connections are separate routes. Sources: chatgpt:oa-apps, chatgpt:oa-team-tasks.
  • tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Business admins/owners create/publish; Enterprise/Edu may delegate creation by RBAC but only admins/owners publish. Chat confirmations depend on app permissions/context; Workspace Agents use builder-specific controls. The live SharePoint app also documents separately enabled writes. Sources: chatgpt:oa-mcp-r2, chatgpt:oa-sharepoint-r2.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-mcp-r2, chatgpt:oa-apps, chatgpt:oa-team-tasks, chatgpt:oa-sharepoint-r2.

Dust

Agent cross-checked Support: partial

Dust supports built-in tools, customer MCP servers and personal or shared credentials.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • No external-tool call or access-boundary fixture was run.
  • builtin_tools Which tools are built in? [supported]: Documented tools include knowledge search, table queries, web search, Computer, images, speech and agent orchestration. Sources: dust:dust:credits, dust:dust:computer.
  • custom_actions Can admins add API actions? [supported]: Admins can connect customer-written MCP tools over secured publicly reachable URLs. Sources: dust:dust:tools.
  • mcp_client Can it use remote MCP servers, and with what admin control? [supported]: Admins add remote MCP servers with automatic/static OAuth or bearer-token authentication and can restrict tools to skills. Sources: dust:dust:tools.
  • tool_auth Do tools act as the user or as a shared account? [supported]: Shared credentials act as one service account; personal credentials use each user OAuth after initial admin setup. Sources: dust:dust:credentials.
  • tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Computer network domains can require user approval; dated connector releases describe approval for writes. A universal confirmation rule for every tool and unattended trigger was not established. Sources: dust:dust:computer, dust:dust:changelog.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:credits, dust:dust:computer, dust:dust:tools, dust:dust:credentials, dust:dust:changelog.

AGT-03 Web search and deep research

Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Search, research and source links exist; external-provider and residency boundaries remain relevant.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • web_search Is web search available? [supported]: Search is available on Business, Enterprise and Edu when permitted. Sources: chatgpt:oa-search.
  • admin_toggle Can admins disable it per organisation or group? [partial]: Managed workspaces apply role/search controls; full Business-versus-Enterprise group policy was not verified. Sources: chatgpt:oa-search.
  • search_provider Which search provider handles queries, and where? [partial]: Rewritten queries/general location can reach external search providers; external integrations are outside the ChatGPT residency guarantee. Sources: chatgpt:oa-search, chatgpt:oa-residency.
  • deep_research Is multi-step research with a report available? [supported]: Business and Enterprise include Deep Research; shared-report outcomes were not tested. Sources: chatgpt:oa-business, chatgpt:oa-models.
  • web_citations Are web sources cited? [supported]: Search responses provide source links/citations, with vendor warnings about correctness. Sources: chatgpt:oa-search.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-search, chatgpt:oa-residency, chatgpt:oa-business, chatgpt:oa-models.

Dust

Agent cross-checked Support: partial

Agents can search the web and run multi-step Deep-dive research.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • web_search Is web search available? [supported]: Web Search & Browse runs Google queries and reads result pages. Sources: dust:dust:web.
  • admin_toggle Can admins disable it per organisation or group? [partial]: Web tools are selected in agent configuration; default Deep-dive can be disabled by admins. A universal per-group web-off rule was not established. Sources: dust:dust:web, dust:dust:deep.
  • search_provider Which search provider handles queries, and where? [partial]: The guide calls the search a Google query. The intermediary provider and countries handling queries/crawling were not established. Sources: dust:dust:web.
  • deep_research Is multi-step research with a report available? [supported]: Deep-dive plans, spawns parallel specialists and produces a research report. It searches Company Data and cannot use Table Query. Sources: dust:dust:deep.
  • web_citations Are web sources cited? [supported]: Deep-dive promises citations to web and company sources. Sources: dust:dust:deep.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:web, dust:dust:deep.

AGT-04 Workflows and automation

Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business/Enterprise team tasks support cloud schedules and app events.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business and Enterprise team tasks, subject to workspace permissions; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No event-trigger or multi-step fixture was run.
  • workflow_builder Is there a workflow or chain builder? [supported]: Workspace Agents/team tasks use saved instructions, plugins and approved connections. Sources: chatgpt:oa-team-tasks.
  • scheduled_tasks Can prompts or assistants run on a schedule? [supported]: Team tasks run on recurring schedules or one-time dates even while clients are closed. Sources: chatgpt:oa-team-tasks.
  • event_triggers Can external events start a workflow? [supported]: Supported Gmail/Slack events can start a task under configured permissions. Sources: chatgpt:oa-team-tasks.
  • builder_audience Is building aimed at business users, IT or developers? [supported]: Authorized members configure task instructions/triggers; admins and team owners manage connections. Sources: chatgpt:oa-team-tasks.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-team-tasks.

Dust

Agent cross-checked Support: partial

Agents support schedules and webhook automation with admin-created event sources.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • workflow_builder Is there a workflow or chain builder? [partial]: Agents orchestrate tools and sub-agents; external n8n and trigger workflows are documented. A separate visual multi-step chain canvas was not established. Sources: dust:dust:deep, dust:dust:triggers, dust:dust:changelog.
  • scheduled_tasks Can prompts or assistants run on a schedule? [supported]: Agents can run on recurring schedules. Sources: dust:dust:schedules.
  • event_triggers Can external events start a workflow? [supported]: Built-in webhook sources include GitHub, Jira, Linear, Zendesk and Fathom; signed custom webhooks are supported. Sources: dust:dust:webhooks.
  • builder_audience Is building aimed at business users, IT or developers? [supported]: Admins connect event sources; builders/members attach filtered triggers in Agent Builder and can use natural-language trigger creation through Dust Default. Sources: dust:dust:webhooks, dust:dust:changelog.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:deep, dust:dust:triggers, dust:dust:changelog, dust:dust:schedules, dust:dust:webhooks.

AGT-05 Agentic task execution

Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

ChatGPT Work is the current multi-step task experience; legacy agent limits are historical.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Eligible Business and Enterprise Work access; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Reconciliation: the legacy agent page's current Overview explicitly says it is unavailable and directs users to Work. The older body's plan list/40-request quotas describe the retired experience and are excluded from this Work finding.
  • Current Work is the sole source for positive execution/approval behavior; no gather-three-documents/draft-email fixture was run.
  • agent_mode Is there an agent mode for multi-step tasks? [supported]: Current Work documentation describes longer multi-step tasks and finished document/spreadsheet/presentation deliverables on eligible paid workspaces. Sources: chatgpt:oa-work-r2.
  • visible_steps Are steps and tool calls shown? [partial]: Work documents reviewing progress and directing task execution; full tool-step visibility was not observed. Sources: chatgpt:oa-work-r2.
  • side_effect_confirmation Must the user confirm actions with side effects? [partial]: Work uses applicable permissions and approval requirements; precise app-by-app side-effect confirmations were not fixture-tested. Sources: chatgpt:oa-work-r2.
  • stop_control Can the user stop a running task? [unknown]: A concrete stop-control workflow for a running Work task was not established from current Work documentation; no running-task fixture was executed.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-work-r2.

Dust

Agent cross-checked Support: partial

Multi-step agent work and visible Deep-dive progress are documented; safety controls depend on tool and trigger.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • No shared gather/documents/email fixture or side-effect audit was run.
  • agent_mode Is there an agent mode for multi-step tasks? [supported]: Deep-dive plans, delegates and synthesizes, and Computer can execute deterministic file/code work. Sources: dust:dust:deep, dust:dust:computer.
  • visible_steps Are steps and tool calls shown? [supported]: Deep-dive documentation shows reasoning and sub-agent progress in real time. Sources: dust:dust:deep.
  • side_effect_confirmation Must the user confirm actions with side effects? [partial]: Computer domains may require user approval and selected connector write actions ask for approval. Pods agents can also act without a human, so universal write confirmation is not claimed. Sources: dust:dust:computer, dust:dust:changelog, dust:dust:pods.
  • stop_control Can the user stop a running task? [partial]: The 600-AWU root-task checkpoint offers Stop or Continue. A complete general stop/rollback behavior was not tested. Sources: dust:dust:credits.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:deep, dust:dust:computer, dust:dust:changelog, dust:dust:pods, dust:dust:credits.

AGT-06 Programmable access

Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

The separate API platform is distinct from the governed ChatGPT workspace.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: knowledge_api, mcp_server.
  • Read each atomic answer for its plan, access and feature limits.
  • chat_api Is there an API for chat and assistants? [partial]: API usage is separate from Business subscription billing. A supported API for the same ChatGPT workspace conversations/assistants was not established. Sources: chatgpt:oa-business-faq.
  • knowledge_api Can documents be loaded through an API? [unknown]: Can documents be loaded through an API? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.
  • api_governance Do audit, budgets and model rules apply to API use? [partial]: API credits/rate limits do not transfer to Business workspace allowances; unified audit/budget/model policy was not established. Sources: chatgpt:oa-business-faq.
  • mcp_server Does the product expose itself to other agents over MCP? [unknown]: Does the product expose itself to other agents over MCP? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq.

Dust

Agent cross-checked Support: supported

Dust offers conversation/knowledge APIs, enforceable API-key caps and OAuth MCP access.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust APIs and MCP server; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business conversation API; Enterprise adds Data Source API per pricing; MCP subject to workspace enablement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

  • chat_api Is there an API for chat and assistants? [supported]: Documented APIs retrieve/create conversations and messages with scoped API keys. Sources: dust:dust:get-conversation, dust:dust:api-keys.
  • knowledge_api Can documents be loaded through an API? [supported]: The data-source API upserts documents into scoped data sources. Sources: dust:dust:upsert.
  • api_governance Do audit, budgets and model rules apply to API use? [supported]: Per-key caps reject further API usage at the limit. Model overrides obey workspace/tier rules; programmatic usage uses the workspace pool and does not count toward beta pooled group budgets. Sources: dust:dust:api-keys, dust:dust:models, dust:dust:credit-management.
  • mcp_server Does the product expose itself to other agents over MCP? [supported]: Global and EU MCP URLs expose authorized Dust knowledge, conversations, agents, files and Pods via OAuth; admins can disable access and control redirects. Sources: dust:dust:mcp-server.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:get-conversation, dust:dust:api-keys, dust:dust:upsert, dust:dust:models, dust:dust:credit-management, dust:dust:mcp-server.

Daily work

WORK-01 Clients and access points

Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Web, mobile and desktop clients exist, with plan-specific managed deployment.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • web Is a full web client available? [supported]: ChatGPT and Company Knowledge have web interfaces. Sources: chatgpt:oa-company.
  • desktop_apps Windows and macOS apps? [supported]: The current ChatGPT desktop app supports macOS and Windows. Sources: chatgpt:oa-work.
  • mobile_apps iOS and Android apps with SSO? [partial]: Business is available on iPhone/Android; enterprise SSO app login was not trialled. Sources: chatgpt:oa-business-faq.
  • browser_extension Is there a browser extension or sidebar? [supported]: An official Chrome extension sets ChatGPT as the address-bar search destination. Sources: chatgpt:oa-search.
  • managed_deployment Can IT deploy and configure clients through MDM? [partial]: Enterprise-only ChatGPT for Intune on iOS/iPadOS requires organizational onboarding; it supports Intune protection and Entra Conditional Access. Sources: chatgpt:oa-enterprise-notes.
  • client_feature_gaps Which features are missing on mobile? [partial]: Developer-mode MCP apps are documented as web-only; other tool/client gaps vary by feature. Sources: chatgpt:oa-mcp.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-company, chatgpt:oa-work, chatgpt:oa-business-faq, chatgpt:oa-search, chatgpt:oa-enterprise-notes, chatgpt:oa-mcp.

Dust

Agent cross-checked Support: partial

Web, browser extension and Teams access are documented; native desktop/mobile availability remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace, Dust browser extension; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • web Is a full web client available? [supported]: Dust provides the hosted web workspace, including the EU region. Sources: dust:dust:pricing, dust:dust:models.
  • desktop_apps Windows and macOS apps? [unknown]: Windows and macOS apps? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.
  • mobile_apps iOS and Android apps with SSO? [unknown]: iOS and Android apps with SSO? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.
  • browser_extension Is there a browser extension or sidebar? [supported]: The extension guide covers Chrome, Firefox and Chromium browsers. Sources: dust:dust:browser.
  • managed_deployment Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.
  • client_feature_gaps Which features are missing on mobile? [unknown]: Which features are missing on mobile? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:models, dust:dust:browser.

WORK-02 Office suite and Teams integration

Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Official Office/Sheets add-ins and an Enterprise Teams entry point are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=Official Microsoft Office and Google Sheets add-ins where stated, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business Office/Sheets; Enterprise @ChatGPT Teams where explicitly stated; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • word_excel_powerpoint Does it work inside Word, Excel and PowerPoint? [supported]: Word uses the same Microsoft add-in as Excel and PowerPoint; Word reads/edits the open document with formatting limits. Sources: chatgpt:oa-word.
  • outlook Does it work inside Outlook? [partial]: An Outlook connected app is documented; a native Outlook add-in was not established. Sources: chatgpt:oa-enterprise-notes.
  • teams Is there a Teams app or bot? [supported]: Enterprise @ChatGPT in Microsoft Teams can receive DMs/channel mentions after admin setup. Sources: chatgpt:oa-enterprise-notes.
  • google_workspace_apps Does it work inside Docs, Sheets or Gmail? [partial]: Business release notes document the native Google Sheets sidebar; Docs and Gmail-native assistant UI were not verified. Sources: chatgpt:oa-business-notes.
  • licence_prerequisites Which licences or consents are needed? [supported]: Microsoft admins must allow the add-in and ChatGPT admins manage access; applicable token/credit allowances apply. Sources: chatgpt:oa-word.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-word, chatgpt:oa-enterprise-notes, chatgpt:oa-business-notes.

Dust

Agent cross-checked Support: partial

An official Teams integration runs agents in Teams; document connectors do not imply Office add-ins.

Availability: generally-available · Delivery: official-integration
Scope: surfaces=Dust in Microsoft Teams; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • word_excel_powerpoint Does it work inside Word, Excel and PowerPoint? [unknown]: Does it work inside Word, Excel and PowerPoint? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.
  • outlook Does it work inside Outlook? [unknown]: Does it work inside Outlook? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.
  • teams Is there a Teams app or bot? [supported]: Dust in Teams has an official integration guide and admin setup. Sources: dust:dust:teams.
  • google_workspace_apps Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.
  • licence_prerequisites Which licences or consents are needed? [partial]: The Teams guide requires integration/admin authorization in a Dust workspace. Extra Microsoft/Dust licence charges were not established. Sources: dust:dust:teams.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:teams.

WORK-03 Translation and writing

Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Document rewriting is documented; translation layout, glossaries and Swiss variants remain untested.

Availability: generally-available · Delivery: native
Scope: surfaces=Official Microsoft Office and Google Sheets add-ins where stated; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT for Word native add-in under Business/Enterprise/Edu workspace controls; availability guide says all ChatGPT plans; add_ons=Microsoft Word and administrator-approved ChatGPT Microsoft add-in, Applicable usage allowance/credits and workspace feature access; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • This positive writing finding concerns the native Word add-in, not every chat/client surface.
  • Translation layout, terminology/glossary behavior and Swiss variants remain untested.
  • document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
  • translation_engine Which engine translates? [unknown]: Which engine translates? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
  • glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
  • formality_and_variants Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
  • writing_tools Are dedicated rewrite and proofreading tools available? [partial]: Native ChatGPT for Word drafts, revises, reorganizes and checks clarity/terminology in the open document. Complex formatting/tables/charts can need manual adjustments. Sources: chatgpt:oa-word-r2.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-word-r2.

Dust

Agent cross-checked Support: partial

Agents can perform language work, but document-translation fidelity and controlled terminology are untested.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.
  • translation_engine Which engine translates? [unknown]: Which engine translates? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.
  • glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.
  • formality_and_variants Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.
  • writing_tools Are dedicated rewrite and proofreading tools available? [partial]: Configurable agent instructions and Computer document editing support writing workflows; a separate dedicated proofreading product was not established. Sources: dust:dust:builder, dust:dust:computer.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:computer.

WORK-04 Image generation and editing

Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Native ChatGPT Images supports editing uploaded images; administrator restrictions remain a named gap.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Enterprise native image generation; output rights under the business Services Agreement; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • image_generation: Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified.
  • admin_control: Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.
  • usage_terms: The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use.
  • image_generation Can users generate images, with which models? [partial]: Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified. Sources: chatgpt:oa-enterprise-models-r2-20261026.
  • image_editing Can users edit uploaded images? [supported]: Users can upload an existing image and request edits or edit a generated image with text or the selection editor. The guide says Images is available on all tiers; the separate Images with thinking mode is not yet asserted for Enterprise/Edu. Sources: chatgpt:chatgpt:images-editing-20261026.
  • admin_control Can admins restrict image generation? [unknown]: Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.
  • usage_terms What usage rights apply to output? [partial]: The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use. Sources: chatgpt:oa-services-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-models-r2-20261026, chatgpt:oa-services-20261026, chatgpt:chatgpt:images-editing-20261026.

Dust

Agent cross-checked Support: partial

Image tools use reference images and parallel generation; exact model and output-right terms need further evidence.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • image_generation Can users generate images, with which models? [partial]: Image Generation is a configurable agent capability with SynthID-marked output. The exact current model identifier is not named in the checked guide. Sources: dust:dust:images.
  • image_editing Can users edit uploaded images? [partial]: Uploaded and prior generated images can be used as references, with up to 14 references. Precise inpainting/masking controls were not established. Sources: dust:dust:images.
  • admin_control Can admins restrict image generation? [partial]: Builders enable image tools in an agent, while group governance controls who creates/publishes agents. A separate organization/group image-off switch was not established. Sources: dust:dust:images, dust:dust:governance.
  • usage_terms What usage rights apply to output? [unknown]: What usage rights apply to output? The image guide and legal entry points were checked. Current model identifier, per-image tariff and contractual output usage rights were not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:images, dust:dust:governance.

WORK-05 Voice and meetings

Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Live Voice and recording uploads are documented with seat- and billing-specific rules.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • dictation: Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed.
  • read_aloud: The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee.
  • voice_conversation: Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract.
  • meeting_summaries: Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot.
  • swiss_german_speech: Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer.
  • dictation Can users dictate prompts? [partial]: Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed. Sources: chatgpt:oa-voice.
  • read_aloud Can answers be read aloud? [partial]: The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee. Sources: chatgpt:chatgpt:mobile-read-aloud-20261026.
  • voice_conversation Is a live voice mode available? [partial]: Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract. Sources: chatgpt:oa-voice.
  • meeting_summaries Are meetings transcribed and summarised? [partial]: Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot. Sources: chatgpt:oa-files-20261026.
  • swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-voice, chatgpt:oa-files-20261026, chatgpt:chatgpt:mobile-read-aloud-20261026.

Dust

Agent cross-checked Support: partial

Speech generation and meeting-transcript integrations are documented; live voice and Swiss German recognition remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • dictation Can users dictate prompts? [unknown]: Can users dictate prompts? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.
  • read_aloud Can answers be read aloud? [partial]: Speech Generator converts written text to MP3 audio with selectable voices/languages; a one-click read-aloud mode for all responses was not established. Sources: dust:dust:speech.
  • voice_conversation Is a live voice mode available? [unknown]: Is a live voice mode available? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.
  • meeting_summaries Are meetings transcribed and summarised? [supported]: Connected Granola/Fathom/Gong/Praiz transcripts can feed summaries; private Gong transcripts are excluded. This is not a native meeting recorder claim. Sources: dust:dust:meetings.
  • swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:speech, dust:dust:meetings.

WORK-06 Data analysis and document output

Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Code-backed analysis and generated documents are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Enterprise Chat analysis/canvas; Business and Enterprise Work deliverables where Work is enabled; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Each atom distinguishes Enterprise Chat tools from Business/Enterprise Work output. Work is explicitly included as a surface.
  • No formula workbook, downloadable Office/PDF fidelity or canvas-editing fixture was run.
  • data_analysis Can it analyse spreadsheets with executed code? [supported]: Enterprise lists data analysis; its documented code path uses a stateful Jupyter/Python environment without external network access. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-analysis-r2.
  • charts Can it produce charts? [supported]: For the Enterprise analysis path, the direct guide documents static charts and selected interactive bar/line/pie/scatter charts. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-analysis-r2.
  • office_file_output Can it create Word, Excel or PowerPoint files? [partial]: Eligible Business and Enterprise Work creates documents, spreadsheets and presentations. Exact download-format/editability fidelity was not fixture-tested. Sources: chatgpt:oa-work-r2.
  • canvas_editing Is there a document or canvas editor for iterating on output? [partial]: Enterprise model/tool inventory lists canvas and Enterprise settings govern role access. This does not establish canvas on every Business seat/client. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-admin-settings.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-analysis-r2, chatgpt:oa-work-r2, chatgpt:oa-admin-settings.

Dust

Agent cross-checked Support: supported

Computer executes analysis and creates real Office files; Frames provide editable interactive output.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • No Excel/PowerPoint fixture or artifact fidelity test. File Generation is deprecated in favor of Computer as of October 14, 2026.
  • data_analysis Can it analyse spreadsheets with executed code? [supported]: Computer executes code to inspect and transform Excel/CSV, compute every-row results and return edited workbooks. Sources: dust:dust:computer.
  • charts Can it produce charts? [supported]: Computer documents chart generation from spreadsheet data and inclusion in reports/decks. Sources: dust:dust:computer.
  • office_file_output Can it create Word, Excel or PowerPoint files? [supported]: Computer creates/edits Word, Excel and PowerPoint files and returns downloadable artifacts, with fidelity caveats. Sources: dust:dust:computer.
  • canvas_editing Is there a document or canvas editor for iterating on output? [supported]: Frames are persistent interactive content that can be revised through agents and shared. Sources: dust:dust:frames.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:computer, dust:dust:frames.

WORK-07 Sharing and team spaces

Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Shared projects and team resources support collaboration with explicit visibility limits.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No cross-group sharing or restricted-source leakage test was performed.
  • share_chats Can chats be shared inside the organisation? [supported]: Managed-workspace sharing is controlled by permissions; shared-project chats require project membership. Sources: chatgpt:oa-projects, chatgpt:oa-admin-settings.
  • team_spaces Are shared projects or workspaces available? [supported]: Shared projects and Enterprise team Pages/Spaces are documented. Sources: chatgpt:oa-projects, chatgpt:oa-enterprise-notes.
  • group_chat Can several people chat together with the AI? [partial]: Shared-project chats support branching rather than synchronous collaboration on the same chat. Enterprise Teams conversations can use @ChatGPT. Sources: chatgpt:oa-projects, chatgpt:oa-enterprise-notes.
  • share_permission_boundary Does sharing respect the recipient's access to sources? [partial]: Project members can view/download added files; uploading information into a shared project can expose it to other members. This is different from rechecking original source ACLs. Sources: chatgpt:oa-projects.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-projects, chatgpt:oa-admin-settings, chatgpt:oa-enterprise-notes.

Dust

Agent cross-checked Support: partial

Pods provide shared team conversations, files and tasks; source-sharing effects still need testing.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • No cross-group sharing fixture. Do not infer source-ACL propagation from Pod membership.
  • share_chats Can chats be shared inside the organisation? [supported]: Pod conversations are visible to all members, who can contribute. Sources: dust:dust:pod-chats.
  • team_spaces Are shared projects or workspaces available? [supported]: Open/Restricted Pods group conversations, files and tasks; restricted access is invite-only. Sources: dust:dust:pods.
  • group_chat Can several people chat together with the AI? [supported]: Teammates and agents participate in the same Pod thread and can be mentioned. Sources: dust:dust:pod-chats.
  • share_permission_boundary Does sharing respect the recipient's access to sources? [partial]: All Pod members read conversation contents. Spaces restrict source/agent use and personal tools act under their user; recipient-safe redaction of previously generated text was not established. Sources: dust:dust:pod-chats, dust:dust:permissions, dust:dust:credentials.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pod-chats, dust:dust:pods, dust:dust:permissions, dust:dust:credentials.

WORK-08 Interface languages and accessibility

Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

German, French and Italian UI settings are documented; quality was not observed.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: dach_language_quality, admin_ui_languages.
  • Read each atomic answer for its plan, access and feature limits.
  • ui_languages Which UI languages are offered? [supported]: Browser and mobile language settings include German, French and Italian. Sources: chatgpt:oa-language.
  • dach_language_quality Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.
  • accessibility_statement Is there a WCAG conformance statement? [partial]: The Trust Portal lists a VPAT document; its conformance level, version and scope were not inspected. Sources: chatgpt:oa-trust.
  • admin_ui_languages Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-language, chatgpt:oa-trust.

Dust

Agent cross-checked Support: partial

German and French UI releases are documented alongside English, with remaining English areas.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • ui_languages Which UI languages are offered? [supported]: October 21, 2026 release adds German; October 16 adds French alongside English US/UK, across product, Frames, extension, Sidekick and Slack/Teams. Sources: dust:dust:changelog.
  • dach_language_quality Are German, French and Italian UIs complete and natural? [partial]: Release notes explicitly leave agent/skill names and instructions in English. German/French naturalness and completeness were not observed; Italian UI was not established. Sources: dust:dust:changelog.
  • accessibility_statement Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? The dated locale announcements were checked; Italian UI and a WCAG conformance statement/report were not established.
  • admin_ui_languages Is the admin interface available in German? [partial]: Admins can set a workspace default language. A complete German admin-screen walkthrough was not observed. Sources: dust:dust:changelog.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:changelog.

Administration and governance

ADM-01 Single sign-on and authentication

Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business SAML/OIDC is distinct from Enterprise directory lifecycle controls.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • mfa: Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy.
  • conditional_access: Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested.
  • domain_capture: Business can verify more than one domain; verification does not automatically merge personal accounts.
  • sso_protocols Which SSO protocols and identity providers work? [supported]: Business supports SAML and OIDC identity-provider connections. Sources: chatgpt:oa-business-sso.
  • sso_plan Which plan includes SSO? [supported]: Business includes SSO and domain verification; Enterprise uses its managed identity setup. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart.
  • mfa Can MFA be enforced? [partial]: Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy. Sources: chatgpt:chatgpt:native-mfa-enforcement-20261026.
  • conditional_access Do Entra conditional-access policies apply? [partial]: Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested. Sources: chatgpt:oa-enterprise-notes-20261026.
  • domain_capture Can the company claim its email domain? [partial]: Business can verify more than one domain; verification does not automatically merge personal accounts. Sources: chatgpt:oa-business-sso.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart, chatgpt:oa-enterprise-notes-20261026, chatgpt:chatgpt:native-mfa-enforcement-20261026.

Dust

Agent cross-checked Support: partial

SAML SSO can be enforced; Business offers it from five seats on demand.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • No self-serve SSO login test.
  • sso_protocols Which SSO protocols and identity providers work? [supported]: SAML SSO is documented, with Okta, Entra ID and JumpCloud named on pricing. Enterprise marketing also names OIDC; a full provider/protocol matrix was not verified. Sources: dust:dust:sso, dust:dust:pricing, dust:dust:enterprise.
  • sso_plan Which plan includes SSO? [supported]: Business pricing lists SSO for 5+ seats on demand; Enterprise includes it. Sources: dust:dust:pricing.
  • mfa Can MFA be enforced? [partial]: Enforced SAML routes sign-in through the IdP. Specific MFA enforcement behavior was not tested or established in the checked setup guide. Sources: dust:dust:sso.
  • conditional_access Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.
  • domain_capture Can the company claim its email domain? [unknown]: Can the company claim its email domain? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:sso, dust:dust:pricing, dust:dust:enterprise.

ADM-02 User provisioning and lifecycle

Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Standalone Business and Enterprise differ materially in provisioning and leaver behavior.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No SCIM or leaver fixture was performed.
  • scim Is SCIM provisioning supported? [supported]: Standalone Business excludes SCIM. Enterprise supports directory sync; tenant sync alone does not grant workspace access. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart.
  • group_sync Are identity-provider groups synced? [supported]: Business standalone excludes synchronized groups. Enterprise directory groups can receive separate workspace assignments. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart.
  • jit_provisioning Are users created at first login? [partial]: Business automatic account creation can add eligible verified-domain sign-ins where available; this is distinct from SCIM. Sources: chatgpt:oa-business-sso.
  • deprovisioning What happens to a removed user's data and shared assets? [supported]: Removal revokes access immediately. Business data remains indefinitely; Enterprise/Edu follow retention. GPT/project ownership transfers without private chat/file visibility. Sources: chatgpt:oa-leavers.
  • seat_assignment Can admins assign and reclaim seats? [supported]: Business owners buy and reassign Standard/Premium seats; Enterprise separates roles, seats and access. Sources: chatgpt:oa-billing, chatgpt:oa-members.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart, chatgpt:oa-leavers, chatgpt:oa-billing, chatgpt:oa-members.

Dust

Agent cross-checked Support: partial

Enterprise SCIM and group roles are documented, with specific annual-seat reclaim behavior.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Enterprise for SCIM; seat-management differences stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • scim Is SCIM provisioning supported? [supported]: SCIM 2.0 creates, updates and deactivates users from an IdP as an Enterprise feature. Sources: dust:dust:provision.
  • group_sync Are identity-provider groups synced? [supported]: Provisioned IdP groups govern Space access and can map to Admin/Manager roles. Sources: dust:dust:provision, dust:dust:spaces.
  • jit_provisioning Are users created at first login? [unknown]: Are users created at first login? Provisioning and seat docs were checked. First-login JIT creation and complete leaver-data transfer were not established.
  • deprovisioning What happens to a removed user's data and shared assets? [partial]: SCIM deactivates users; removal/reassignment affects seats but exact chat/agent/knowledge ownership transfer was not tested. Sources: dust:dust:provision, dust:dust:seats.
  • seat_assignment Can admins assign and reclaim seats? [supported]: Admins assign seat types independent of roles. Unassigned members cannot interact with agents; annual seats return to stock, and already-granted credits can persist to period end. Sources: dust:dust:seats.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:provision, dust:dust:spaces, dust:dust:seats.

ADM-03 Roles, groups and feature permissions

Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise groups/RBAC and delegated roles differ from Business administration.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No disabled-feature test with two users was performed.
  • admin_roles Which admin roles exist, and can admin rights be delegated? [supported]: Enterprise/Edu roles include member, analytics viewer, admin and owner; Enterprise can delegate group tasks. Sources: chatgpt:oa-members.
  • groups Can permissions be set per group? [supported]: Enterprise sync/manual groups can receive roles; standalone Business synchronized groups are excluded. Sources: chatgpt:oa-admin-quickstart, chatgpt:oa-business-sso.
  • feature_toggles Which features can be switched on or off per group? [partial]: Enterprise controls models, GPTs, canvas, projects, memory and Work by workspace/role; exact per-group feature matrix was not tested. Sources: chatgpt:oa-admin-settings.
  • multi_entity Can subsidiaries or departments be separated within one contract? [partial]: The Services Agreement allows affiliates within one workspace or separate affiliate orders/workspaces. It does not prove an arbitrary subsidiary-isolation console. Sources: chatgpt:oa-services.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-members, chatgpt:oa-admin-quickstart, chatgpt:oa-business-sso, chatgpt:oa-admin-settings, chatgpt:oa-services.

Dust

Agent cross-checked Support: partial

Dust separates Admin, Manager, Member and group-manager permissions and supports restricted knowledge spaces.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • admin_roles Which admin roles exist, and can admin rights be delegated? [supported]: Admins control all governance; Managers delegate member/group/usage administration; group managers administer selected groups. Sources: dust:dust:governance.
  • groups Can permissions be set per group? [supported]: Permissions go to manual or provisioned groups using Everyone, Groups or Admin-only modes. Multiple grants combine additively. Sources: dust:dust:governance.
  • feature_toggles Which features can be switched on or off per group? [partial]: Group controls cover agent/skill creation and publishing, automation charging, billing/security and model ceilings. An exhaustive per-feature toggle matrix for uploads/web/images was not established. Sources: dust:dust:governance, dust:dust:tiers.
  • multi_entity Can subsidiaries or departments be separated within one contract? [partial]: Restricted Spaces and Pods separate audiences inside a workspace; separate legal/subsidiary tenant boundaries within one contract were not established. Sources: dust:dust:spaces, dust:dust:pods.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:governance, dust:dust:tiers, dust:dust:spaces, dust:dust:pods.

ADM-04 Usage and adoption analytics

Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business documents adoption/member analytics; Enterprise/Edu now documents CSV exports and specific aggregate-report privacy controls.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business workspace analytics; Enterprise/Edu export and Task insights controls only where explicitly identified; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • breakdowns: Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified.
  • export: Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established.
  • privacy_modes: Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting.
  • adoption_dashboard Is there an adoption dashboard? [supported]: Business has workspace analytics with active users, messages and credits. Sources: chatgpt:oa-business-notes-20261026.
  • breakdowns Can usage be broken down by group, model, feature and assistant? [partial]: Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified. Sources: chatgpt:oa-business-notes-20261026.
  • export Can usage data be exported? [partial]: Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established. Sources: chatgpt:chatgpt:enterprise-analytics-export-20261026, chatgpt:oa-enterprise-notes-20261026.
  • privacy_modes Can per-person reporting be limited or pseudonymised? [partial]: Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting. Sources: chatgpt:chatgpt:enterprise-analytics-export-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-notes-20261026, chatgpt:chatgpt:enterprise-analytics-export-20261026, chatgpt:oa-enterprise-notes-20261026.

Dust

Agent cross-checked Support: partial

Consumption analytics has detailed attribution and exports without message content.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • adoption_dashboard Is there an adoption dashboard? [partial]: Pricing lists usage/adoption reporting; the Analytics guide focuses on credit consumption and attribution rather than a complete active-user adoption scorecard. Sources: dust:dust:pricing, dust:dust:analytics.
  • breakdowns Can usage be broken down by group, model, feature and assistant? [supported]: Analytics filters/ranks agents, members, groups, models, tools, sources, API keys, skills and Pods. Group attribution may count a member in several groups. Sources: dust:dust:analytics.
  • export Can usage data be exported? [supported]: Raw CSV consumption export and API analytics export are documented, with workspace enablement and key-scope restrictions. Sources: dust:dust:analytics.
  • privacy_modes Can per-person reporting be limited or pseudonymised? [partial]: Analytics exports omit message content, but contain member/message/conversation identifiers. Pseudonymous or works-council privacy modes were not established. Sources: dust:dust:analytics.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:analytics.

ADM-05 Spend controls and cost allocation

Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business has credit and recharge limits; these do not equate to a full cost-centre system.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: chargeback.
  • Read each atomic answer for its plan, access and feature limits.
  • cost_visibility Can admins see cost or consumption per user and group? [supported]: Business analytics show member seat types, credits and messages. Sources: chatgpt:oa-business-notes.
  • budgets Can budgets be set per user or group? [supported]: Business permits seat-type monthly credit limits and per-user overrides; defaults have no specified limits. Sources: chatgpt:oa-credit-controls.
  • budget_enforcement Does reaching a budget alert, block or downgrade? [partial]: Credit-backed features can become unavailable when credits are insufficient; exact monthly-limit overshoot/stop timing was not tested. Sources: chatgpt:oa-credit-controls.
  • chargeback Can costs be exported per cost centre? [unknown]: Can costs be exported per cost centre? Unverified after checking Business spend-control docs; group/cost-centre allocation and chargeback export not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-notes, chatgpt:oa-credit-controls.

Dust

Agent cross-checked Support: partial

Credit plans offer consumption visibility, member limits and plan-specific pooled budgets, with programmatic exceptions.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Group budgets are beta and exclude programmatic usage. No budget fixture test.
  • cost_visibility Can admins see cost or consumption per user and group? [supported]: Analytics and Credits show consumed credits by member, group, model, tool and agent. Credits are not assumed to be invoice currency. Sources: dust:dust:analytics, dust:dust:credit-management.
  • budgets Can budgets be set per user or group? [supported]: Members have shared-pool spend limits; beta group budgets require Enterprise Pooled. Programmatic monthly and API-key caps are separate. Sources: dust:dust:credit-management, dust:dust:api-keys.
  • budget_enforcement Does reaching a budget alert, block or downgrade? [supported]: Pool limits/group budgets block further requests; an in-progress message can finish above its starting cap. API calls reject at per-key caps. Optional automatic seat upgrades may increase billed subscriptions. Sources: dust:dust:credit-management, dust:dust:api-keys.
  • chargeback Can costs be exported per cost centre? [partial]: Consumption CSV includes groups and identifiers, but group attribution can duplicate usage and is not a guaranteed invoice-ready cost-center chargeback. Sources: dust:dust:analytics.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:analytics, dust:dust:credit-management, dust:dust:api-keys.

ADM-06 Audit logs and compliance export

Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise/Edu compliance access is owner-granted; Business documents conditional owner exports for individual members.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Enterprise/Edu Compliance Platform and role permissions; Business default private-history/analytics boundaries and conditional owner per-member export; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Business routine visibility, conditional owner per-member export and Enterprise/Edu Compliance access are separate operations. No audit or archive fixture was run.
  • No blanket Business no-admin-access guarantee. No Enterprise/Edu compliance entitlement is transferred to Business.
  • admin_events Are admin and security events logged? [supported]: Enterprise/Edu Compliance Platform exposes append-only audit/authentication/app events, with category-scoped Admin keys. Sources: chatgpt:oa-compliance-r2.
  • content_logging Can prompts and answers be retained for compliance, and is it configurable? [partial]: Enterprise/Edu: only an owner grants broad compliance or Conversation messages access, including locked-chat messages. Business: default history and routine analytics do not expose all private chats. Owners can export an individual member via the Business workspace > Members > member three-dot menu > Export data, if available. Bulk all-chat coverage is unverified. Sources: chatgpt:oa-compliance-r2, chatgpt:oa-business-faq-r2, chatgpt:oa-business-privacy-r2, chatgpt:oa-business-owner-export-r3.
  • siem_export Can logs stream to a SIEM or be exported? [supported]: Enterprise/Edu can export eligible compliance logs into SIEM/data-lake/partner systems. Business eligibility is not inferred. Sources: chatgpt:oa-compliance-r2.
  • ediscovery Are eDiscovery and legal hold supported? [partial]: Enterprise/Edu Compliance Platform documents eDiscovery integrations; native legal-hold operation was not verified. Sources: chatgpt:oa-compliance-r2.
  • log_retention How long are logs kept? [supported]: Enterprise/Edu Compliance Logs Platform gives30-day availability; longer retention requires continuous external downloads. Sources: chatgpt:oa-compliance-r2.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-compliance-r2, chatgpt:oa-business-faq-r2, chatgpt:oa-business-privacy-r2, chatgpt:oa-business-owner-export-r3.

Dust

Agent cross-checked Support: partial

Enterprise has documented event logs and SIEM delivery; content logging and legal hold remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace, Dust APIs and MCP server; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Enterprise; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • admin_events Are admin and security events logged? [supported]: Enterprise Audit Logs record significant admin/security, user, API-key, system and tool events with timestamps, targets and actor metadata. Sources: dust:dust:audit.
  • content_logging Can prompts and answers be retained for compliance, and is it configurable? [unknown]: Can prompts and answers be retained for compliance, and is it configurable? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.
  • siem_export Can logs stream to a SIEM or be exported? [supported]: CSV export and continuous destinations include Datadog, Splunk, S3, GCS and custom HTTPS. Sources: dust:dust:audit.
  • ediscovery Are eDiscovery and legal hold supported? [unknown]: Are eDiscovery and legal hold supported? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.
  • log_retention How long are logs kept? [partial]: Enterprise marketing states 365-day audit retention; no underlying report/contract or configurable retention details were retrieved. Sources: dust:dust:enterprise.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:audit, dust:dust:enterprise.

ADM-07 Data loss prevention and personal data

Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise/Edu can integrate compliance data with DLP; inline redaction was not established.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: pii_detection, pii_action, custom_patterns, filter_location.
  • Read each atomic answer for its plan, access and feature limits.
  • pii_detection Is personal data detected in prompts and files? [unknown]: Is personal data detected in prompts and files? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.
  • pii_action Is it redacted, masked, blocked or only warned? [unknown]: Is it redacted, masked, blocked or only warned? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.
  • custom_patterns Can admins add custom patterns or terms? [unknown]: Can admins add custom patterns or terms? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.
  • dlp_integration Does it integrate with an existing DLP product? [partial]: Compliance Platform lists DLP partners including Purview and Netskope. This does not establish pre-model prompt redaction. Sources: chatgpt:oa-compliance.
  • filter_location Where does filtering run? [unknown]: Where does filtering run? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-compliance.

Dust

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

ADM-08 AI policy and guardrails

Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise has policy reminders and workspace controls; enforcement coverage remains partly unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: org_instructions.
  • Read each atomic answer for its plan, access and feature limits.
  • org_instructions Can admins set organisation-wide instructions? [unknown]: Can admins set organisation-wide instructions? Unverified after checking Enterprise settings, Services Agreement and compliance docs; an enforced organization system prompt was not established.
  • usage_notice Can users be required to accept a usage policy? [partial]: The Enterprise AI policy modal appears every 30 days and after updates; mandatory acknowledgment behavior was not established. Sources: chatgpt:oa-admin-settings.
  • content_filters Are content filters configurable? [partial]: Service usage restrictions apply; customer-configurable topic filters were not established. Sources: chatgpt:oa-services.
  • violation_reporting Are policy hits visible to admins? [partial]: Compliance app/audit events are available; complete policy-violation coverage was not verified. Sources: chatgpt:oa-compliance.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-admin-settings, chatgpt:oa-services, chatgpt:oa-compliance.

Dust

Agent cross-checked Support: partial

Agents have persistent instructions and workspace governance; broad enforced content-policy administration is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • org_instructions Can admins set organisation-wide instructions? [partial]: Admins/builders configure agent instructions; an enforced single organization-wide instruction applied to every agent/message was not established. Sources: dust:dust:builder, dust:dust:governance.
  • usage_notice Can users be required to accept a usage policy? [unknown]: Can users be required to accept a usage policy? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.
  • content_filters Are content filters configurable? [partial]: Image Generation documents NSFW/celebrity safety filtering. Custom organization-wide topic/content rules were not established. Sources: dust:dust:images.
  • violation_reporting Are policy hits visible to admins? [unknown]: Are policy hits visible to admins? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:governance, dust:dust:images.

Data protection and sovereignty

DATA-01 Hosting location and data residency

Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise/Edu residency separates regional content storage from GPU execution and global operations.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Cloud infrastructure subprocessors include multiple providers. Exact placement per workspace, support geography and CPU processing remain separate questions.
  • storage_region Where are chats, files and indexes stored? [partial]: Eligible new Enterprise/Edu workspaces can select Europe, EEA + Switzerland, for in-scope content at rest. Standalone Business eligibility is not established. Sources: chatgpt:oa-residency.
  • inference_region Where do model calls run, per provider? [partial]: Eligible Enterprise/Edu can configure same-region European GPU inference; CPU tasks and external apps/search can process elsewhere. Sources: chatgpt:oa-residency.
  • backups_logs_region Where are backups, logs and telemetry? [partial]: In-scope content backups/replicas stay in-region; system metadata and non-content logs are outside the general residency commitment. Sources: chatgpt:oa-residency.
  • support_access_region From where can vendor staff access data? [partial]: Authorized staff access has purpose restrictions; an EU/Swiss-only support-access region was not established. Sources: chatgpt:oa-privacy.
  • swiss_hosting Is Swiss hosting available? [partial]: Europe includes Switzerland as a region grouping; this is not a Switzerland-only storage/inference/support commitment. Sources: chatgpt:oa-residency.
  • residency_plan Which plan or option provides residency? [partial]: Residency is documented for eligible Enterprise/Edu, with storage included at no extra charge; inference has separate eligibility. Sources: chatgpt:oa-residency.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-residency, chatgpt:oa-privacy.

Dust

Agent cross-checked Support: partial

EU workspace and EU model controls are distinct from general hosting and global subprocessing.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • storage_region Where are chats, files and indexes stored? [partial]: Pricing/security advertise EU or US workspace hosting. Exact cloud provider, storage country and index location were not established. Sources: dust:dust:pricing, dust:dust:security.
  • inference_region Where do model calls run, per provider? [supported]: EU credit-priced workspaces using Dust-hosted models can enable EU-hosted models only after all active agents comply. BYOK is outside this setting; not every model is eligible. Sources: dust:dust:eu-models.
  • backups_logs_region Where are backups, logs and telemetry? [unknown]: Where are backups, logs and telemetry? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.
  • support_access_region From where can vendor staff access data? [partial]: The controller privacy policy permits non-EEA access/processing including the US; it does not establish customer-content support access by staff country. Sources: dust:dust:privacy.
  • swiss_hosting Is Swiss hosting available? [unknown]: Is Swiss hosting available? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.
  • residency_plan Which plan or option provides residency? [supported]: Business and Enterprise list EU/US residency; EU-only model restrictions additionally require EU region and credit pricing with Dust model hosting. Sources: dust:dust:pricing, dust:dust:eu-models.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:security, dust:dust:eu-models, dust:dust:privacy.

DATA-02 Deployment options

Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

ChatGPT is a hosted workspace; customer-hosted deployment contracts remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: dedicated_instance, customer_cloud, on_premise, air_gapped, mode_feature_gaps.
  • Read each atomic answer for its plan, access and feature limits.
  • multi_tenant_saas Is a shared SaaS offered? [partial]: Business and Enterprise are hosted, separately administered workspaces; implementation isolation was not tested. Sources: chatgpt:oa-business.
  • dedicated_instance Is a dedicated single-tenant instance offered, from what size? [unknown]: Is a dedicated single-tenant instance offered, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
  • customer_cloud Can it run in the customer's own cloud account, from what size? [unknown]: Can it run in the customer's own cloud account, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
  • on_premise Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
  • air_gapped Can it run without internet access? [unknown]: Can it run without internet access? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
  • mode_feature_gaps Which features are missing outside SaaS? [unknown]: Which features are missing outside SaaS? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business.

Dust

Agent cross-checked Support: partial

Hosted Business and Enterprise single-tenant offers are public; supported customer-operated whole-platform modes are unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace, Dust Enterprise single-tenant deployment; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=not specified; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • multi_tenant_saas Is a shared SaaS offered? [partial]: Business is a self-serve hosted workspace; exact shared-infrastructure isolation architecture is not documented in the checked pages. Sources: dust:dust:pricing, dust:dust:privacy.
  • dedicated_instance Is a dedicated single-tenant instance offered, from what size? [supported]: Enterprise pricing advertises single-tenant deployment. Numerical seat/spend minimum, supported countries and operating terms were not established. Sources: dust:dust:pricing.
  • customer_cloud Can it run in the customer's own cloud account, from what size? [unknown]: Can it run in the customer's own cloud account, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.
  • on_premise Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.
  • air_gapped Can it run without internet access? [unknown]: Can it run without internet access? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.
  • mode_feature_gaps Which features are missing outside SaaS? [partial]: Business/Enterprise packaging differs in connectors, MCP, Spaces, APIs and governance. No customer-operated hosting feature-parity contract was established. Sources: dust:dust:pricing.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:privacy.

DATA-03 Training use and provider retention

Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

The business contract restricts content reuse; retention and human access remain separate.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • vendor_training Does the vendor train on customer content? [supported]: Services Agreement 4.2 prohibits using customer content to develop/improve services without explicit agreement. Sources: chatgpt:oa-services.
  • provider_training Do model providers train on it under this product's contracts? [partial]: The same business protection covers OpenAI model use; third-party app data handling needs its own terms. Sources: chatgpt:oa-services, chatgpt:oa-apps.
  • provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: Chat/workspace retention is not API zero-retention. Provider abuse/security retention is not fully quantified for every plan. Sources: chatgpt:oa-privacy.
  • zero_retention Is zero data retention available, and on which plan? [partial]: Self-serve Business documentation directs zero-retention requirements to contracted offerings; ChatGPT-specific eligibility/terms were not obtained. Sources: chatgpt:oa-business.
  • human_review Can provider staff review content? [partial]: Enterprise privacy limits authorized staff access by purpose; the subprocessor list also describes review of flagged content. This is not a no-human-access guarantee. Sources: chatgpt:oa-privacy, chatgpt:oa-subprocessors.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-services, chatgpt:oa-apps, chatgpt:oa-privacy, chatgpt:oa-business, chatgpt:oa-subprocessors.

Dust

Agent cross-checked Support: partial

Dust publishes no-training and provider-retention claims; the customer DPA was not retrieved.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Controller privacy-policy scope is distinct from processor DPA coverage.
  • vendor_training Does the vendor train on customer content? [partial]: The security page claims customer data is never used for model training. This remains vendor-claimed because no customer DPA/contract clause was retrieved. Sources: dust:dust:security.
  • provider_training Do model providers train on it under this product's contracts? [partial]: The privacy policy names OpenAI, Anthropic, Mistral, Google and Fireworks as prohibited from training on customer/personal content; BYOK arrangements need separate confirmation. Sources: dust:dust:training-policy.
  • provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: The policy states providers do not log Customer Content for human review or save it to disk. Exception/abuse-retention periods were not established from customer contracts. Sources: dust:dust:training-policy.
  • zero_retention Is zero data retention available, and on which plan? [partial]: Security and privacy pages assert provider zero retention, but applicable plan/model exceptions were not contract-verified. Sources: dust:dust:security, dust:dust:training-policy.
  • human_review Can provider staff review content? [partial]: The published policy says listed providers do not log Customer Content for human review. This is a vendor assertion, not an independently reviewed model-provider contract. Sources: dust:dust:training-policy.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:security, dust:dust:training-policy.

DATA-04 Retention and deletion

Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Retention differs by content and operation: Enterprise/Edu policy, Business member removal, user deletion and conditional admin controls.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Member removal is not content deletion: project/GPT ownership reassignment does not grant access to the removed member's private conversations.
  • The broader Business privacy retention statement is recorded alongside the detailed operational gaps instead of being discarded or treated as an Enterprise-equivalent setting.
  • default_retention What is retained and for how long by default? [supported]: Saved chats remain until deletion/applicable policy. The leaver guide specifically retains removed Business members' chats/files/canvas indefinitely; Enterprise/Edu leavers follow configured retention. This is removal behavior, not a complete Business admin-settings specification. Sources: chatgpt:oa-retention-r2, chatgpt:oa-leavers-r2.
  • admin_retention Can admins set retention periods? [partial]: Enterprise/Edu configuration is documented. The privacy page says Business admins can control retention, and the managed-account notice makes controls configuration-dependent; the exact standalone Business setting, role, supported periods and content coverage were not verified. Sources: chatgpt:oa-leavers-r2, chatgpt:oa-privacy-r2, chatgpt:oa-managed-access-r2.
  • user_deletion Can users delete their chats and files permanently? [partial]: Users delete saved chats and Library files separately; deletion is normally scheduled within30 days, with de-identification/legal/security exceptions and separate Enterprise inactive-file backup handling. Sources: chatgpt:oa-retention-r2.
  • contract_end_deletion What is deleted at contract end, and when? [partial]: DPA 2.11 provides return/deletion on customer instruction after contract expiry, subject to legal retention; no fixed retrieval/deletion deadline is stated there. Sources: chatgpt:oa-dpa.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-retention-r2, chatgpt:oa-leavers-r2, chatgpt:oa-privacy-r2, chatgpt:oa-managed-access-r2, chatgpt:oa-dpa.

Dust

Agent cross-checked Support: partial

Some user deletion and memory retention behavior is documented; tenant-wide retention schedules remain open.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • default_retention What is retained and for how long by default? [partial]: Agent memories persist until manually deleted. This does not define default retention for all conversations, files, indexes or logs. Sources: dust:dust:memory.
  • admin_retention Can admins set retention periods? [partial]: Enterprise pricing offers custom data retention; periods, deletion mechanics and exceptions were not retrieved. Sources: dust:dust:pricing.
  • user_deletion Can users delete their chats and files permanently? [partial]: Users can delete conversations and agent memories. Backup erasure timing and all attached-file deletion behavior were not established. Sources: dust:dust:delete-chat, dust:dust:memory.
  • contract_end_deletion What is deleted at contract end, and when? [unknown]: What is deleted at contract end, and when? Conversation/memory docs, Enterprise pricing and unreadable legal entry points were checked. Contract-end erasure timing and complete storage/index/log retention defaults remain unknown.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:memory, dust:dust:pricing, dust:dust:delete-chat.

DATA-05 Sub-processors and foreign-law exposure

Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

A dated processor list and contractual transfer/notice rules are public.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • subprocessor_countries: Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee.
  • parent_jurisdiction: EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified.
  • subprocessor_list Is a dated sub-processor list published? [supported]: OpenAI publishes a product-scoped list updated 2026-10-14. Sources: chatgpt:oa-subprocessors-20261026.
  • subprocessor_countries Which countries do sub-processors operate in? [partial]: Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee. Sources: chatgpt:oa-subprocessors-20261026.
  • change_notification Are customers notified of sub-processor changes? [supported]: DPA 2.9 gives notification and a 30-day objection period; subscribers can receive email. Sources: chatgpt:oa-dpa-20261026.
  • parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified. Sources: chatgpt:oa-services-20261026, chatgpt:oa-subprocessors-20261026.
  • transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [supported]: DPA 4.1 uses SCC safeguards or an applicable adequacy decision for transfers of EEA/Swiss data. Sources: chatgpt:oa-dpa-20261026.
  • government_access_policy Is there a published government-access or transparency policy? [supported]: OpenAI publishes a Government User Data Request Policy and semiannual transparency reports from its official Trust and transparency page. Current listed reporting includes January–June 2026. Sources: chatgpt:chatgpt:government-transparency-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-subprocessors-20261026, chatgpt:oa-dpa-20261026, chatgpt:oa-services-20261026, chatgpt:chatgpt:government-transparency-20261026.

Dust

Agent cross-checked Support: partial

Dust identifies a French operating entity; customer subprocessor inventory and notice rules remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • subprocessor_list Is a dated sub-processor list published? [unknown]: Is a dated sub-processor list published? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.
  • subprocessor_countries Which countries do sub-processors operate in? [unknown]: Which countries do sub-processors operate in? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.
  • change_notification Are customers notified of sub-processor changes? [unknown]: Are customers notified of sub-processor changes? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.
  • parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: The public policy identifies Permutation Labs at a Paris, France address. A separate parent company or controlling entity was not established. Sources: dust:dust:privacy.
  • transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [partial]: For its controller processing, the privacy policy describes adequacy or EU SCC safeguards for non-EU transfers, including the US. Customer processor transfer terms were not retrieved. Sources: dust:dust:privacy.
  • government_access_policy Is there a published government-access or transparency policy? [partial]: The controller policy allows legally required disclosure to authorities; a dedicated government-request transparency policy for customer content was not established. Sources: dust:dust:privacy.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:privacy.

DATA-06 Contracts and regulatory coverage

Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business contracts and DPA are public; sector/legal conclusions remain outside this pass.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • dpa: The Services Agreement incorporates the public DPA; negotiability is not established.
  • revdsg_gdpr: The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed.
  • ai_act_materials: A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment.
  • sector_materials: The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved.
  • dpa Is a DPA available, and is it negotiable? [partial]: The Services Agreement incorporates the public DPA; negotiability is not established. Sources: chatgpt:oa-services-20261026, chatgpt:oa-dpa-20261026.
  • revdsg_gdpr Does the DPA cover revDSG and GDPR? [partial]: The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed. Sources: chatgpt:oa-dpa-20261026.
  • governing_law Which law and court govern the contract? [supported]: For EEA/Swiss/UK customers, governing law is Ireland and venue Dublin under the standard agreement; contracting party differs for UK. Sources: chatgpt:oa-services-20261026.
  • ai_act_materials Is EU AI Act documentation provided? [partial]: A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment. Sources: chatgpt:chatgpt:eu-ai-act-resources-20261026.
  • sector_materials Are FINMA or other sector materials provided? [partial]: The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved. Sources: chatgpt:oa-services-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-services-20261026, chatgpt:oa-dpa-20261026, chatgpt:chatgpt:eu-ai-act-resources-20261026.

Dust

Agent cross-checked Support: partial

Enterprise offers custom MSA/DPA terms, while the underlying legal materials were inaccessible.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • dpa Is a DPA available, and is it negotiable? [partial]: Enterprise pricing explicitly offers custom MSA/DPA terms. The form, sign-up incorporation and negotiability boundaries were not inspected. Sources: dust:dust:pricing.
  • revdsg_gdpr Does the DPA cover revDSG and GDPR? [partial]: Marketing and privacy materials reference GDPR; explicit Swiss revDSG coverage in the customer DPA was not established. Sources: dust:dust:security, dust:dust:privacy.
  • governing_law Which law and court govern the contract? [unknown]: Which law and court govern the contract? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.
  • ai_act_materials Is EU AI Act documentation provided? [unknown]: Is EU AI Act documentation provided? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.
  • sector_materials Are FINMA or other sector materials provided? [partial]: Security marketing says the service enables HIPAA compliance. A BAA, FINMA or banking-secrecy outsourcing pack was not retrieved. Sources: dust:dust:security.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:security, dust:dust:privacy.

DATA-07 Certifications and attestations

Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Trust-portal claims remain unverified certificate assertions.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • All certification assertions use vendor-claimed evidence, never certificate-verified.
  • iso_27001 ISO 27001 with scope and validity? [partial]: The portal lists ISO/IEC 27001:2022; issuer, precise certified scope and expiry were not inspected. Sources: chatgpt:oa-trust.
  • soc2 SOC 2 type, period and covered service? [partial]: The portal claims SOC 2 Type 2; the actual report and reporting period were not reviewed. Sources: chatgpt:oa-trust.
  • c5 BSI C5 attestation? [unknown]: BSI C5 attestation? Unverified after checking Trust Portal public index; no C5 attestation or certificate issuer/validity/period evidence.
  • other_certifications Which other certificates (27701, 42001, TISAX)? [partial]: The portal lists 27017, 27018, 27701 and 42001; none is certificate-verified here. Sources: chatgpt:oa-trust.
  • report_access How can customers obtain reports? [supported]: The public Trust Portal lists public/private documents and an access-request route; no access request was made. Sources: chatgpt:oa-trust.
  • pentest Are independent penetration test summaries available? [partial]: A Pentest Report entry exists; the report scope and results were not retrieved. Sources: chatgpt:oa-trust.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-trust.

Dust

Agent cross-checked Support: partial

SOC 2 Type II is claimed publicly, without a verified report or certificate.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • iso_27001 ISO 27001 with scope and validity? [unknown]: ISO 27001 with scope and validity? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.
  • soc2 SOC 2 type, period and covered service? [partial]: Dust security/pricing claim SOC 2 Type II. Auditor, reporting period and exact service scope were not verified. Sources: dust:dust:security, dust:dust:pricing.
  • c5 BSI C5 attestation? [unknown]: BSI C5 attestation? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.
  • other_certifications Which other certificates (27701, 42001, TISAX)? [unknown]: Which other certificates (27701, 42001, TISAX)? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.
  • report_access How can customers obtain reports? [partial]: The security page directs customers to trust.dust.com; underlying reports were not accessible in this public source pass. Sources: dust:dust:security.
  • pentest Are independent penetration test summaries available? [unknown]: Are independent penetration test summaries available? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:security, dust:dust:pricing.

DATA-08 Encryption and key control

Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Encryption, optional Enterprise key control and IP restrictions are documented separately.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: tenant_isolation.
  • Read each atomic answer for its plan, access and feature limits.
  • encryption_at_rest Is data encrypted at rest? [supported]: OpenAI states AES-256 at rest and TLS 1.2+ in transit. Sources: chatgpt:oa-privacy.
  • customer_managed_keys Can the customer manage or hold the keys? [partial]: Eligible Enterprise/Edu EKM uses external AWS/GCP/Azure master keys and an account representative; feature coverage requires the EKM matrix. Sources: chatgpt:oa-ekm.
  • private_networking Is private connectivity or IP restriction available? [partial]: Enterprise/Edu IP allowlists block off-list user traffic; the Compliance API has separate enforced policies. This does not establish private-link connectivity. Sources: chatgpt:oa-ip.
  • tenant_isolation How are customers separated in shared SaaS? [unknown]: How are customers separated in shared SaaS? Unverified after checking enterprise privacy, EKM and IP documentation; tenant-isolation implementation and full key-location/feature matrix not tested.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-privacy, chatgpt:oa-ekm, chatgpt:oa-ip.

Dust

Agent cross-checked Support: partial

Dust claims AES-256/TLS and advertises Enterprise single tenancy; customer key custody is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • encryption_at_rest Is data encrypted at rest? [supported]: The security page states AES-256 at rest and TLS in transit; this is a vendor claim. Sources: dust:dust:security.
  • customer_managed_keys Can the customer manage or hold the keys? [unknown]: Can the customer manage or hold the keys? Security, pricing and network/MCP docs were checked. Customer-managed/held data-encryption keys and key-location guarantees were not established. Provider API BYOK is not encryption-key custody.
  • private_networking Is private connectivity or IP restriction available? [partial]: Custom MCP servers can restrict access and use documented static egress on verified domains. This is tool connectivity, not proof of private connectivity to the whole service. Sources: dust:dust:tools.
  • tenant_isolation How are customers separated in shared SaaS? [partial]: Enterprise offers single tenancy; shared Business tenancy and lower-level isolation mechanics were not established. Sources: dust:dust:pricing.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:security, dust:dust:tools, dust:dust:pricing.

DATA-09 Professional secrecy

Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Commercial confidentiality and authorized access rules are documented; no plan-specific professional-secrecy undertaking was retrieved.

Availability: unknown · Delivery: unknown
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.; os=not specified.

Limitations

  • General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.
  • No legal compliance verdict; unknown does not mean the offering is unavailable.
  • secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.
  • subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.
  • secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: Is it a dedicated offering or add-on, and on which plan? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.
  • content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: Enterprise privacy limits authorized staff access by purpose and the product-scoped subprocessor list includes review of flagged content. This is not a no-human-access commitment; a complete plain-text role/provider matrix and a §203/Art.321 access restriction were not verified. Sources: chatgpt:oa-privacy, chatgpt:oa-subprocessors, chatgpt:oa-dpa.
  • secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-privacy, chatgpt:oa-subprocessors, chatgpt:oa-dpa.

Dust

Agent cross-checked Support: partial

Public personnel/model handling statements exist; an explicit professional-secrecy contract and subprocessor flow-down remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Dust Business/Enterprise public policy; Enterprise and BYOK routes differ; add_ons=none stated; deployment_mode=multi-tenant-saas; region=EU/US storage and provider routes; no DE/CH-specific secrecy contract verified; os=not specified.

Limitations

  • No-training, ZDR marketing/policy assertions, EU hosting and a general privacy policy do not establish a professional-secrecy undertaking.
  • No legal suitability or compliance conclusion.
  • secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: The public security and platform privacy pages do not establish a signed §203 StGB/Art321 StGB professional-secrecy undertaking covering Dust staff. The Terms/Policies link did not expose readable contractual text in this pass.
  • subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: The privacy policy describes service-provider data-protection agreements and model no-training/retention conditions, but no dedicated professional-secrecy undertaking or its binding subprocessor flow-down was retrieved.
  • secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: No publicly documented German/Swiss professional-secrecy-specific plan or paid add-on was established. Enterprise single-tenancy/EU model options are not treated as such a contractual undertaking.
  • content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: The platform privacy policy limits personnel access to authorized staff and says customer context is processed by selected foundation-model providers; it asserts no provider disk retention/human-review logging. This vendor statement does not establish the complete customer-content plaintext access matrix, support countries, private contracts or every BYOK/MCP/tool route. Sources: dust:dust:privacy, dust:dust:training-policy, dust:dust:eu-models.
  • secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Reviewed public security, privacy, EU-hosted model documentation and Enterprise plan scope plus targeted first-party secrecy search. Trust Center content was not available and Terms/Policies routed to unreadable external content. No public §203/Art321 template or professional-body guidance was retrieved.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:privacy, dust:dust:training-policy, dust:dust:eu-models.

Commercials and vendor

VEN-01 Pricing model and list prices

Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business has mixed seat pricing plus optional credits; Enterprise can use contracted credit or token billing.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • pricing_unit What is the pricing unit? [supported]: Business combines Standard/Premium seats with optional workspace credit use. Enterprise pricing depends on its agreement. Sources: chatgpt:oa-business, chatgpt:oa-models.
  • list_prices What are list prices per plan, with date and currency? [partial]: Retrieved 2026-10-21: Standard USD 20/user/month annual or USD 25 monthly; Premium USD 100 annual-equivalent or USD 125 monthly. Enterprise quote not obtained. Sources: chatgpt:oa-billing.
  • included_usage What usage is included? [partial]: Premium has five times Standard included usage and no five-hour usage cap; allowances are task/model-dependent. Sources: chatgpt:oa-business.
  • add_ons Which features cost extra? [partial]: Credits extend eligible use; external app subscriptions and optional contracted enterprise capabilities can affect total cost. Sources: chatgpt:oa-credit-controls.
  • overage What do usage beyond limits and premium models cost? [partial]: Eligible activity can use workspace credits; Enterprise may bill tokens in USD. A complete scoped tariff/default workload was not priced. Sources: chatgpt:oa-credit-controls, chatgpt:oa-models.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business, chatgpt:oa-models, chatgpt:oa-billing, chatgpt:oa-credit-controls.

Dust

Agent cross-checked Support: partial

Business seat prices are public; only the documented prepaid route is described here, while conflicting Business overage eligibility remains unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business Free/Pro/Max seat list pricing; Enterprise quoted pool and programmatic contracts are separate; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • Do not present Business PAYG as established; retain list seat prices separately from the unresolved overage route.
  • pricing_unit What is the pricing unit? [partial]: Business publishes per-seat subscriptions and included credits. Detailed Credit management describes prepaid Business top-ups and Enterprise PAYG; pricing FAQ separately describes enabled Business workspace overage, so Business post-allocation billing eligibility is unverified. Sources: dust:dust:pricing, dust:dust:credit-management.
  • list_prices What are list prices per plan, with date and currency? [supported]: As retrieved 2026-10-21, ex-VAT Business Free is EUR 0; Pro EUR 30/month or EUR 24/month annually; Max EUR 150/month or EUR 120/month annually. Enterprise is quote-only. Sources: dust:dust:pricing.
  • included_usage What usage is included? [supported]: Free has 500 lifetime credits, Pro 8,000/month and Max 40,000/month. Monthly credits do not roll over; Workspace seats draw from a contracted pool. Sources: dust:dust:credits, dust:dust:seats.
  • add_ons Which features cost extra? [partial]: Business limits include three connectors, five remote MCP servers and five Spaces. Enterprise adds unlimited connector/MCP packaging, SCIM, audit, retention and support. Individual add-on tariffs are not published. Sources: dust:dust:pricing.
  • overage What do usage beyond limits and premium models cost? [unknown]: Effective Business post-allocation billing is unknown: current pricing FAQ allows Pro/Max workspace overage, while Credit management reserves PAYG for Enterprise and describes prepaid Business top-ups. The USD0.01/credit Business programmatic rate does not resolve whether interactive overage is PAYG or prepaid. No account/contract test resolved this.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:credit-management, dust:dust:credits, dust:dust:seats.

VEN-02 Scenario cost

Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Only a 200-seat Business licence floor can be calculated; larger new deployments need an Enterprise quote.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input plus 600 output tokens/message only where separately billed.
  • ECB 2026-10-20: EUR 1 = USD 1.1215 = CHF 0.9237. Vendor USD is primary. Totals are floor + unknown; no proxy replaces an unknown vendor tariff.
  • cost_200 Year-one cost at 200 users? [partial]: From USD 48000.00 + unknown, EUR 42799.82 + unknown or CHF 39534.20 + unknown for 12 months excluding VAT: 200 Standard seats at USD 20/month billed annually. No Premium seats, credits or discounts assumed; included allowance sufficiency is unverified. Sources: chatgpt:oa-billing, chatgpt:oa-services, chatgpt:fx-20261020.
  • cost_1000 Year-one cost at 1,000 users? [unknown]: Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.
  • cost_5000 Year-one cost at 5,000 users? [unknown]: Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.
  • variable_share Which part depends on usage? [partial]: Credits after included allowances and Enterprise token-billed work depend on model/task consumption; that workload tariff remains unpriced. Sources: chatgpt:oa-credit-controls, chatgpt:oa-models.
  • unknown_parts Which costs could not be priced? [partial]: Enterprise licence/commitment, included capacity, credit/token consumption, optional enterprise features and deployment/support services remain unpriced. Sources: chatgpt:oa-business.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-billing, chatgpt:oa-services, chatgpt:fx-20261020, chatgpt:oa-credit-controls, chatgpt:oa-models, chatgpt:oa-business.

Dust

Agent cross-checked Support: partial

ALM-14 shared cost assumptions v1.4, 2026-10-21 apply; all three target seat counts require unpriced Enterprise terms.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • cost_200 Year-one cost at 200 users? [unknown]: Year-one cost at 200 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.
  • cost_1000 Year-one cost at 1,000 users? [unknown]: Year-one cost at 1,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.
  • cost_5000 Year-one cost at 5,000 users? [unknown]: Year-one cost at 5,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.
  • variable_share Which part depends on usage? [supported]: Consumption adds token and action credits, including sub-agent work. Programmatic use and Enterprise PAYG draw from workspace pools separately from personal seat allocations. Sources: dust:dust:credits, dust:dust:credit-management.
  • unknown_parts Which costs could not be priced? [supported]: Business is scoped to 100 people, so 200/1,000/5,000 seat Enterprise fees, committed pool and PAYG tariffs are unknown. The default Standard auto list is published, but a complete token-to-credit tariff is not, so no proxy replaces vendor-billed usage. Sources: dust:dust:pricing, dust:dust:models, dust:dust:credits.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:credits, dust:dust:credit-management, dust:dust:pricing, dust:dust:models, dust:dust:fx-ecb.

VEN-03 Evaluation access

Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business is self-serve; complete Enterprise evaluation remains sales-dependent and untested.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: self_serve_trial, trial_scope.
  • Read each atomic answer for its plan, access and feature limits.
  • free_tier Is there a free tier for business use? [partial]: A personal Free plan exists, but Business starts with paid seats and a separate managed workspace. Free does not establish Business/Enterprise controls. Sources: chatgpt:oa-business-faq, chatgpt:oa-word.
  • self_serve_trial Is a self-serve business trial available? [unknown]: Is a self-serve business trial available? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.
  • trial_scope Do trials include SSO, connectors and admin features? [unknown]: Do trials include SSO, connectors and admin features? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.
  • sales_gate Does meaningful evaluation require sales contact? [partial]: Business signup is self-serve; Enterprise upgrades and contracted options are directed to sales. No contact was made. Sources: chatgpt:oa-business, chatgpt:oa-business-faq.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq, chatgpt:oa-word, chatgpt:oa-business.

Dust

Agent cross-checked Support: partial

A limited Business free option enables self-serve evaluation; Enterprise features remain contract-scoped.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • free_tier Is there a free tier for business use? [supported]: Business free supports up to five members with 500 lifetime credits per Free seat. Credits do not reset and a user cannot return to Free after upgrading. Sources: dust:dust:seats.
  • self_serve_trial Is a self-serve business trial available? [partial]: The public site offers self-serve free workspace access, not a documented time-limited fully featured Enterprise trial. No card requirement was established. Sources: dust:dust:pricing, dust:dust:seats.
  • trial_scope Do trials include SSO, connectors and admin features? [partial]: Business lists up to three connectors/five Spaces/five remote MCP servers and SSO at 5+ seats on demand. SCIM, audit and custom retention are Enterprise. Sources: dust:dust:pricing.
  • sales_gate Does meaningful evaluation require sales contact? [supported]: Enterprise terms, pooled credits, advanced governance and support are sales-led; a small-team free evaluation is self-serve. Sources: dust:dust:pricing.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:seats, dust:dust:pricing.

VEN-04 Contract terms and pricing transparency

Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business terms are public; Enterprise pricing and commercial scope need a quote.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • minimum_commitment What seat or spend minimum applies? [supported]: New Business workspaces require at least two Standard/Premium seats and allow at most 200 paid seats since 2026-08-24; grandfathered workspaces differ. Sources: chatgpt:oa-business-faq.
  • contract_length What contract lengths are offered? [supported]: Business supports monthly or annual billing; Enterprise term is on its order form. Sources: chatgpt:oa-billing, chatgpt:oa-services.
  • cancellation How can the contract be cancelled or reduced? [partial]: Business seat reductions take effect next billing cycle. Contracted renewal reductions normally need 30-day notice under the standard agreement. Sources: chatgpt:oa-billing, chatgpt:oa-services.
  • local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: EEA/Swiss customers have an Irish contracting party; self-serve invoice/PO/bank-transfer requirements are directed to a contracted plan. Exact CHF/EUR billing availability was not established. Sources: chatgpt:oa-services, chatgpt:oa-business.
  • transparency_class Is pricing transparent, partial, quote-only or unknown? [partial]: Business seat pricing is public but usage remains partly specified; Enterprise total is quote-only in this pass. Sources: chatgpt:oa-business.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq, chatgpt:oa-billing, chatgpt:oa-services, chatgpt:oa-business.

Dust

Agent cross-checked Support: partial

Business monthly and annual subscriptions are public; Enterprise seats are annual and prices contractual.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • minimum_commitment What seat or spend minimum applies? [partial]: The free option has up to five members and Business targets up to 100 people; Enterprise numerical seat/spend minimum was not established. Sources: dust:dust:pricing, dust:dust:seats.
  • contract_length What contract lengths are offered? [supported]: Business offers monthly and annual seats together; Enterprise seats are annual only. Sources: dust:dust:seats.
  • cancellation How can the contract be cancelled or reduced? [supported]: Monthly seats unassign immediately with a prorated credit; annual seats return to stock for reassignment and are not refunded when someone leaves. Sources: dust:dust:seats.
  • local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: Prices are displayed in EUR and the privacy policy identifies a French entity; CHF invoicing and the actual invoicing entity/currency were not contract-verified. Sources: dust:dust:pricing, dust:dust:privacy.
  • transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified: Business seat prices/credit allowances are public, while Enterprise pricing, complete usage conversion and negotiated terms require a quote. Sources: dust:dust:pricing, dust:dust:credits.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:seats, dust:dust:privacy, dust:dust:credits.

VEN-05 Source licence

Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

The hosted service is provided under commercial access terms; a component source-licence inventory was not verified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: enterprise_features_closed.
  • Read each atomic answer for its plan, access and feature limits.
  • licence_type Which licence applies to each component? [partial]: Services Agreement grants a term-limited non-exclusive service-use right and restricts reverse engineering; no OSI licence for the hosted workspace was established. Sources: chatgpt:oa-services.
  • branding_restrictions Do licence terms restrict branding or user counts? [partial]: Account resale/sharing and rate-limit circumvention are contractually restricted; component-specific branding terms were not retrieved. Sources: chatgpt:oa-services.
  • enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unverified after checking Services Agreement; repository visibility of SDKs/examples does not establish the hosted product source licence.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-services.

Dust

Agent cross-checked Support: partial

The pinned public repository has an MIT root licence; hosted licensing and complete component coverage are separate.

Availability: generally-available · Delivery: native
Scope: surfaces=Public dust-tt/dust repository root licence; version=dust-tt/dust commit2b1a4973af824f8ff970d585c5eb1f40ae76186c; root LICENSE only; plan=Public source component, not Business/Enterprise hosted-service rights; add_ons=none stated; deployment_mode=not specified; region=Repository licence has no deployment-region entitlement; os=not specified.

Limitations

  • MIT applies to the pinned repository root grant only; dependencies, supported self-host deployment, hosted terms and any closed Enterprise boundary remain unverified.
  • licence_type Which licence applies to each component? [partial]: dust-tt/dust root LICENSE is MIT at commit 2b1a4973af824f8ff970d585c5eb1f40ae76186c. This does not classify every dependency or the contracted hosted service. Sources: dust:dust:licence.
  • branding_restrictions Do licence terms restrict branding or user counts? [supported]: The MIT root grant requires preserving copyright and permission notices and does not itself impose branding or user-count caps. Sources: dust:dust:licence.
  • enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? The pinned root LICENSE and README were retrieved; a complete nested-component licence inventory and separate closed Enterprise edition boundary were not established. Hosted terms were inaccessible.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:licence.

VEN-06 Data export and exit

Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business restricts member self-export but documents conditional owner exports; Enterprise/Edu Compliance retrieval is separate.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • The documented Business owner export is conditional and per member; the guide does not establish a bulk workspace export or complete archive.
  • Enterprise/Edu Compliance retrieval is not a complete portable workspace export. No admin archive or exit fixture.
  • chat_export Can admins export all chats? [partial]: Business members cannot self-export workspace data through Settings > Data controls. An owner can select the Business workspace > Members > member three-dot menu > Export data, if available, to export that member's data. Bulk all-chat coverage is unverified. Enterprise/Edu owners can separately grant Compliance conversation access. Sources: chatgpt:oa-business-faq-r2, chatgpt:oa-business-owner-export-r3, chatgpt:oa-compliance-r2.
  • assistant_export Can assistants and prompts be exported in a reusable format? [unknown]: Can assistants and prompts be exported in a reusable format? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.
  • knowledge_export Can knowledge bases and their sources be exported? [unknown]: Can knowledge bases and their sources be exported? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.
  • export_format Are formats documented and machine-readable? [partial]: Enterprise/Edu has documented compliance log/state API access. No complete Business admin archive format or reusable chat/assistant/knowledge package was verified. Sources: chatgpt:oa-compliance-r2.
  • post_termination_window How long can data be retrieved after termination? [partial]: The DPA provides return/deletion on instruction after expiry but no fixed recovery window was verified. Sources: chatgpt:oa-dpa.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq-r2, chatgpt:oa-business-owner-export-r3, chatgpt:oa-compliance-r2, chatgpt:oa-dpa.

Dust

Agent cross-checked Support: partial

Business Conversation API and Enterprise Data Source API provide scoped data retrieval; agent export entitlement and complete tenant exit remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust APIs and MCP server, Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business Conversation API and web analytics; Enterprise adds Data Source API. Agent-YAML endpoint entitlement is unverified.; add_ons=API keys with appropriate workspace/resource permissions; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Conversation and document retrieval require the corresponding plan and resource permissions. Complete organization coverage, agent-export entitlement and the post-termination retrieval window remain unknown.
  • chat_export Can admins export all chats? [partial]: Business pricing includes Conversation API; authorized API users retrieve accessible conversation messages with pagination. This does not establish one-click all-tenant admin export. Sources: dust:dust:get-conversation, dust:dust:pricing.
  • assistant_export Can assistants and prompts be exported in a reusable format? [unknown]: The agent-YAML endpoint and public pricing were checked on 2026-10-21. Neither establishes its Business or Enterprise entitlement. Reusable assistant/prompt export for a named plan remains unknown.
  • knowledge_export Can knowledge bases and their sources be exported? [partial]: Enterprise pricing adds Data Source API; the documented endpoint retrieves accessible data-source documents as JSON. Complete source/credential/permission portability and an all-tenant export are unverified. Sources: dust:dust:get-document, dust:dust:pricing.
  • export_format Are formats documented and machine-readable? [partial]: Business Conversation API and Enterprise Data Source API return JSON for accessible resources. Web analytics separately exports CSV. These formats do not establish complete tenant export; no plan-scoped agent-YAML export is claimed. Sources: dust:dust:get-conversation, dust:dust:get-document, dust:dust:analytics, dust:dust:pricing.
  • post_termination_window How long can data be retrieved after termination? [unknown]: How long can data be retrieved after termination? No trial admin exit/export was run; complete tenant coverage and the post-termination retrieval window were not established from the accessible API docs or unreadable contract route.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:get-conversation, dust:dust:pricing, dust:dust:get-document, dust:dust:analytics.

VEN-07 Support and service levels

Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

A public component status page is available; language-specific support and SLA credits remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • support_channels: The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified.
  • support_languages: Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
  • regional_presence: OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established.
  • uptime_sla: Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
  • support_channels Which support channels are available on each plan? [partial]: The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified. Sources: chatgpt:chatgpt:review-fix-support-channel-20261026, chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026.
  • support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
  • regional_presence Is there a DACH or Swiss entity, team or partner? [partial]: OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established. Sources: chatgpt:chatgpt:german-office-20261026.
  • uptime_sla Is there an uptime SLA with credits? [unknown]: Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
  • status_page Is there a public status page with history? [supported]: OpenAI Status lists component health and incident updates; no historical uptime score was computed. Sources: chatgpt:oa-status-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-faq-20261026, chatgpt:oa-status-20261026, chatgpt:chatgpt:german-office-20261026, chatgpt:chatgpt:review-fix-support-channel-20261026, chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026.

Dust

Agent cross-checked Support: partial

Business email support and Enterprise priority/SLA service are advertised; credit terms and local-language support remain open.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • support_channels Which support channels are available on each plan? [supported]: Pricing lists Business email and Enterprise priority support with dedicated CSM; public support/community resources are available. Sources: dust:dust:pricing, dust:dust:support.
  • support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Support/pricing/Enterprise pages and the official status URL were checked. German/French/Italian staffed support and detailed credited SLA terms were not established.
  • regional_presence Is there a DACH or Swiss entity, team or partner? [partial]: The public policy identifies a Paris, France entity. A DACH/Swiss support team or named regional partner was not established. Sources: dust:dust:privacy.
  • uptime_sla Is there an uptime SLA with credits? [partial]: Enterprise marketing claims 99.9% uptime and pricing includes an SLA; service-credit amounts, exclusions and claim rules were not retrieved. Sources: dust:dust:enterprise, dust:dust:pricing.
  • status_page Is there a public status page with history? [partial]: Model-selection docs link https://dust.statuspage.io for incidents. Direct retrieval timed out, so incident history was not verified. Sources: dust:dust:models.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:support, dust:dust:privacy, dust:dust:enterprise, dust:dust:models.

VEN-08 Onboarding, training and adoption

Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Public learning and implementation guidance are available; included service entitlements remain open.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: onboarding_service, service_cost.
  • Read each atomic answer for its plan, access and feature limits.
  • onboarding_service Is guided onboarding included? [unknown]: Is guided onboarding included? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.
  • user_training Is end-user training offered, in which languages? [partial]: Academy offers worker/builder/leader courses and live/on-demand events; DE/FR/IT delivery was not established. Sources: chatgpt:oa-academy.
  • use_case_library Are role-based use cases and templates provided? [partial]: Academy and Enterprise quickstart provide role/use-case and deployment guidance; a complete template catalogue was not audited. Sources: chatgpt:oa-academy, chatgpt:oa-admin-quickstart.
  • adoption_programme Is there a champion or adoption programme? [partial]: Academy includes leadership/adoption learning; an included formal champion programme was not verified. Sources: chatgpt:oa-academy.
  • service_cost Which services cost extra? [unknown]: Which services cost extra? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-academy, chatgpt:oa-admin-quickstart.

Dust

Agent cross-checked Support: partial

Dust has rollout and training material, with hands-on support packaged for Enterprise.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Public learning material (no paid entitlement required to read); contracted CSM/onboarding is Enterprise; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • onboarding_service Is guided onboarding included? [supported]: Enterprise pricing includes dedicated CSM and onboarding; exact hours and scope are contractual. Sources: dust:dust:pricing.
  • user_training Is end-user training offered, in which languages? [partial]: Public team onboarding and education resources are available. Course/live-session language coverage was not established. Sources: dust:dust:training, dust:dust:rollout.
  • use_case_library Are role-based use cases and templates provided? [supported]: The public Use Cases and Guides index lists departmental guides for Sales, Support, Marketing, Engineering, Data Analytics, Knowledge, People, Product and Collaboration; the Sales guide supplies concrete agent examples and build links. This establishes public role-based guidance, not a separately verified in-product template entitlement. Sources: dust:dust:r2-department-guides, dust:dust:r2-sales-guide.
  • adoption_programme Is there a champion or adoption programme? [partial]: The rollout guide covers launch, builder community, education and expansion; a contracted champion programme entitlement was not established. Sources: dust:dust:rollout.
  • service_cost Which services cost extra? [partial]: Hands-on CSM/onboarding is Enterprise packaging; a numerical professional-services tariff was not established. Sources: dust:dust:pricing.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:training, dust:dust:rollout, dust:dust:r2-department-guides, dust:dust:r2-sales-guide.

Sources

  1. Uploading files and audio to ChatGPT chatgpt:oa-files

    Uploads have format-specific limits, 40-file Business/Enterprise projects, 20-file GPT knowledge and Enterprise-only PDF visual retrieval.

    Formats; size/rate/storage limits; projects; PDF visual retrieval · documented · Source date not stated · Retrieved 2026-10-21

  2. ChatGPT Business models and limits chatgpt:oa-business-models-r2

    Business distinguishes GPT6 Chat powered by Sol/Astra from separate Work models, with Standard/Premium allowances and rollout limits.

    Chat picker; Higher intelligence; Pro; Work models · documented · Source date not stated · Retrieved 2026-10-21

  3. ChatGPT Enterprise and Edu models and limits chatgpt:oa-enterprise-models-r2

    Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls.

    Enterprise Chat rollout; Work/Codex distinction; model picker; tools · documented · Source date not stated · Retrieved 2026-10-21

  4. ChatGPT Work and Codex chatgpt:oa-work-r2

    Work has its own model picker and task/output capabilities; Chat-specific model guides define the GPT6 Chat alias rather than Work model labels.

    Work deliverables; picker; access and permissions · documented · Source date not stated · Retrieved 2026-10-21

  5. Auto models and the model picker dust:dust:models

    Users select a model per message or agent; auto choices use maintained ordered lists rather than task-based routing.

    Auto model lists; availability; API overrides · documented · Source date not stated · Retrieved 2026-10-21

  6. EU-hosted models dust:dust:eu-models

    EU credit-plan workspaces using Dust model hosting can restrict agents and auto choices to EU-hosted models; BYOK is excluded from this setting.

    Availability; supported/excluded model table · documented · Source date not stated · Retrieved 2026-10-21

  7. Dust changelog dust:dust:changelog

    Recent dated changes include German/French UI, Gemini 4 Argon and migration from File Generation to Computer.

    October 21, 16 and 14, 2026 entries · documented · Source date 2026-10-21 · Retrieved 2026-10-21

  8. Conversation Files dust:dust:files

    Conversation uploads are scoped to one conversation and support documents, tabular data, images and audio.

    Formats; size table; generating files · documented · Source date not stated · Retrieved 2026-10-21

  9. Dust Pricing dust:dust:pricing

    Business supports up to 100 people with Free/Pro/Max seats; Enterprise pricing is sales-led and adds pooled credits, SCIM, audit, single tenancy and support.

    Business/Enterprise table and FAQ · documented · Source date not stated · Retrieved 2026-10-21

  10. ChatGPT Enterprise and Edu release notes chatgpt:oa-enterprise-notes

    Dated Enterprise/Edu notes record live-app migration, collaboration and add-in changes, Intune eligibility and planned GPT retirement.

    October 16 sync retirement; September 25 Teams; September GPT migration; May 6 Intune · documented · Source date not stated · Retrieved 2026-10-21

  11. ChatGPT Business release notes chatgpt:oa-business-notes

    Dated Business notes document workspace analytics, Excel/Sheets integration, agent/work changes and app-template access.

    April 16 analytics; May 5 Sheets; May 22 agents; July 9 Work · documented · Source date not stated · Retrieved 2026-10-21

  12. ChatGPT Business - Overview chatgpt:oa-business

    Business is self-serve with Standard/Premium seats, includes Chat/Work, and remains separate from API billing.

    Standard/Premium seats; plan comparison; Team rename · documented · Source date not stated · Retrieved 2026-10-21

  13. ChatGPT Enterprise admin quickstart chatgpt:oa-admin-quickstart

    Enterprise rollout uses SSO, tenant directory sync, groups/RBAC and workspace-specific product access.

    Identity; SCIM; groups; controls; billing · documented · Source date not stated · Retrieved 2026-10-21

  14. Managing workspace settings in ChatGPT Enterprise chatgpt:oa-admin-settings

    Enterprise settings include model defaults, role-scoped features/memory and a recurring AI-policy modal.

    General; permissions; models; AI policy modal · documented · Source date not stated · Retrieved 2026-10-21

  15. ChatGPT Enterprise and Edu models and limits chatgpt:oa-models

    Enterprise Chat is rolling to GPT-6 powered by Sol with a separate Astra Pro control; Work has distinct model choices and RBAC eligibility.

    GPT-6 Chat; Work models; routing; Astra controls · documented · Source date not stated · Retrieved 2026-10-21

  16. Managing credits and spend controls in ChatGPT Business chatgpt:oa-credit-controls

    Business can apply credit usage and recharge limits after included seat allowances, with credit-backed features unavailable when credits are insufficient.

    Included use; recharge cap; per-seat/user limits · documented · Source date not stated · Retrieved 2026-10-21

  17. Model access tiers dust:dust:tiers

    Admins restrict models and reasoning efforts at workspace, group or member level, with a separate published-agent bypass setting.

    Workspace, group and individual ceilings · documented · Source date not stated · Retrieved 2026-10-21

  18. Spaces management dust:dust:spaces

    Spaces control knowledge and agent access; Business allows five and Enterprise 100 spaces.

    Open/restricted spaces; limits; visibility · documented · Source date not stated · Retrieved 2026-10-21

  19. Credits dust:dust:credits

    Consumption adds token and tool credits; a 600-AWU checkpoint can pause user-started root tasks, with exceptions.

    Token/action credits; checkpoints · documented · Source date not stated · Retrieved 2026-10-21

  20. Credit management dust:dust:credit-management

    Credit sources and block behavior vary by plan; beta Enterprise Pooled group budgets exclude programmatic consumption.

    Personal caps; group budgets; programmatic use · documented · Source date not stated · Retrieved 2026-10-21

  21. Data analysis with ChatGPT chatgpt:oa-analysis

    Analysis uses a stateful Jupyter/Python environment, supports chart generation and cannot make external network requests from that environment.

    Python execution; charts; network constraint · documented · Source date not stated · Retrieved 2026-10-21

  22. File size limits dust:dust:file-limits

    The dedicated limits FAQ gives different image, audio and tabular caps than Conversation Files and excludes direct video uploads.

    Upload caps; audio-only restriction · documented · Source date not stated · Retrieved 2026-10-21

  23. Computer dust:dust:computer

    Computer executes code in temporary workspaces, handles Office/PDF files, performs documented OCR and restricts network access by allowlist.

    File work; OCR; network control; secrets · documented · Source date not stated · Retrieved 2026-10-21

  24. Google Drive dust:dust:drive

    Drive sync follows a dedicated connection account and selected content; scanned documents need conversation upload for OCR and Excel table queries need conversion to Sheets.

    Connection identity; refresh; OCR; spreadsheet limitations · documented · Source date not stated · Retrieved 2026-10-21

  25. Search data sources dust:dust:search

    Agents search selected knowledge sources and retrieve relevant document context.

    Document selection; retrieval · documented · Source date not stated · Retrieved 2026-10-21

  26. Projects in ChatGPT chatgpt:oa-projects

    Projects persist chats/files/instructions; shared members can read and download project files and branch chats.

    Sharing; visibility; memory; GPT use; retention · documented · Source date not stated · Retrieved 2026-10-21

  27. SharePoint app and setup in ChatGPT chatgpt:oa-sharepoint

    Live SharePoint searches accessible SharePoint/OneDrive content and uses Microsoft consent plus separate ChatGPT action and site controls.

    Live access; delegated permissions; site allowlist; labels; file limits · documented · Source date not stated · Retrieved 2026-10-21

  28. Connected apps in ChatGPT chatgpt:oa-apps

    Apps use workspace and account permissions, can support actions and events, and have separate plugin installation and provider authorization.

    Availability; authorization; actions; event tasks · documented · Source date not stated · Retrieved 2026-10-21

  29. Developer mode and MCP apps in ChatGPT chatgpt:oa-mcp

    Custom remote MCP apps support write tools in beta with plan-specific developer/publishing controls and action approvals.

    Beta availability; Business versus Enterprise/Edu; remote connections; actions · documented · Source date not stated · Retrieved 2026-10-21

  30. Creating and managing team tasks in ChatGPT chatgpt:oa-team-tasks

    Business/Enterprise team tasks run in the cloud under a team service account using approved connections and scheduled or supported app-event triggers.

    Availability; service account; triggers; control; sharing · documented · Source date not stated · Retrieved 2026-10-21

  31. Access Controls and Permissions dust:dust:permissions

    Knowledge access is organized through admin-selected connection content and membership of open/restricted Spaces.

    Access policy; connection account; Spaces · documented · Source date not stated · Retrieved 2026-10-21

  32. Microsoft dust:dust:microsoft

    Microsoft data is scoped to the connecting account and selected SharePoint sources; changes synchronize on a five-minute cycle.

    Connection account; delegated and service-principal setup; sync · documented · Source date not stated · Retrieved 2026-10-21

  33. Confluence dust:dust:confluence

    Confluence sync covers selected global spaces, excluding private spaces and pages with view restrictions.

    Scope; restricted pages; refresh · documented · Source date not stated · Retrieved 2026-10-21

  34. Beta: Import Jira issues dust:dust:jira

    A separately documented beta route imports Jira issues as a custom connection.

    Import path · documented · Source date not stated · Retrieved 2026-10-21

  35. What data sources can be connected to Dust? dust:dust:sources

    Official guides identify managed connections and custom API/import routes.

    Named sources · documented · Source date not stated · Retrieved 2026-10-21

  36. Adding an MCP Server dust:dust:tools

    Admins add remote MCP servers with OAuth or bearer credentials and can restrict tools to skills.

    Remote/custom servers; auth; tool restriction · documented · Source date not stated · Retrieved 2026-10-21

  37. Dust BigQuery connection dust:dust:r2-bigquery

    Dust stores BigQuery metadata and runs table queries through a dedicated service account; dataset content is not synchronized into the index.

    No content sync; service-account setup, one location and Space table selection · documented · Source date not stated · Retrieved 2026-10-21

  38. Company knowledge in ChatGPT chatgpt:oa-company-r2

    Current Company Knowledge uses enabled eligible app connections for Business/Enterprise/Edu and inherits source access without claiming a universal copied index.

    Current app-based workflow; plans; source permissions · documented · Source date not stated · Retrieved 2026-10-21

  39. SharePoint app and setup in ChatGPT chatgpt:oa-sharepoint-r2

    The live app uses Microsoft delegated access and separately enabled actions; site-policy controls need workspace enablement rather than inheriting a blanket plan entitlement.

    Live app; Microsoft permissions; action enablement · documented · Source date not stated · Retrieved 2026-10-21

  40. Managing SharePoint site access and sensitivity-label exclusions chatgpt:oa-sharepoint-policy-r2

    The guide documents enabled-workspace site/label controls but does not state a complete Business/Enterprise/Edu entitlement matrix.

    Availability; site-collection rules; label GUIDs · documented · Source date not stated · Retrieved 2026-10-21

  41. Personal vs Shared Credentials for Tools & MCP Servers dust:dust:credentials

    Tools can use a shared account or each user OAuth identity; even personal auth needs initial admin setup.

    Shared versus personal authentication · documented · Source date not stated · Retrieved 2026-10-21

  42. Data residency and inference residency for ChatGPT chatgpt:oa-residency-r2

    Current residency guidance describes scoped content/processing and external-app exceptions; it no longer establishes an administrator-managed sync configuration.

    Current feature/storage scope; external integrations · documented · Source date not stated · Retrieved 2026-10-21

  43. ChatGPT Enterprise and Edu release notes chatgpt:oa-enterprise-notes-r2

    The October16 notice retires administrator-managed sync and directs eligible Enterprise workspaces to real-time GoogleDrive/SharePoint/Teams apps.

    October16 administrator-managed sync retirement · documented · Source date 2026-10-16 · Retrieved 2026-10-21

  44. Dust Security dust:dust:security

    Dust claims EU/US hosting, AES-256/TLS, no model training, provider zero retention and SOC 2 Type II.

    Hosting, training, encryption and certification statements · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  45. Company knowledge in ChatGPT chatgpt:oa-company

    Company Knowledge is a plugin for eligible Business/Enterprise/Edu users and uses authorized connected sources rather than granting new data access.

    Requirements; source permissions; supported apps · documented · Source date not stated · Retrieved 2026-10-21

  46. Deep-dive Agent dust:dust:deep

    Deep-dive plans, delegates and writes cited reports, using Company Data knowledge and selected tools; Table Query is excluded.

    Research flow; citations; limitations · documented · Source date not stated · Retrieved 2026-10-21

  47. Memory in ChatGPT chatgpt:oa-memory

    Memory and custom instructions differ; users can manage remembered information and admins control supported workspace settings.

    Controls; sources; removal; workspace memory · documented · Source date not stated · Retrieved 2026-10-21

  48. Agent Memory dust:dust:memory

    Enabled agents retain user-private memory across conversations; users can view and delete it and it persists until deletion.

    Adding the tool; viewing/deleting; privacy · documented · Source date not stated · Retrieved 2026-10-21

  49. Create your first agent dust:dust:builder

    Agents combine instructions, models, knowledge and tools with controlled sharing.

    Instructions; tools; sharing · documented · Source date not stated · Retrieved 2026-10-21

  50. ChatGPT Enterprise and Edu release notes chatgpt:oa-enterprise-notes-20261026

    Dated Enterprise/Edu notes record live-app migration, collaboration and add-in changes, Intune eligibility and planned GPT retirement.

    October 16 sync retirement; September 25 Teams; September GPT migration; May 6 Intune; public web-reader representation retrieved 2026-10-26, representation SHA256 8781183db68eb81bcf7367e33925fbcec071340b0b8901192b83ef01c70a778e · documented · Source date not stated · Retrieved 2026-10-26

  51. Custom GPT retirement and migration FAQ chatgpt:oa-gpt-migration-r2-20261026

    The accessible FAQ confirms migration to plugins, standard/approved-deferral dates, and that models/actions/sharing settings do not transfer automatically.

    Plugin migration; Enterprise guidance and dates; non-transferring actions; public web-reader representation retrieved 2026-10-26, representation SHA256 dd951ed04244057574ab0c432d8a8279430ac2da83c342351588edf8d66e0a9b · documented · Source date not stated · Retrieved 2026-10-26

  52. Managing workspace settings in ChatGPT Enterprise chatgpt:oa-admin-settings-20261026

    Enterprise settings include model defaults, role-scoped features/memory and a recurring AI-policy modal.

    General; permissions; models; AI policy modal; public web-reader representation retrieved 2026-10-26, representation SHA256 96c9b041bf9174a50f86db93e70e0298c6a367658ecba1cdd9db1ccaf5bb68bc · documented · Source date not stated · Retrieved 2026-10-26

  53. ChatGPT Business release notes chatgpt:oa-business-notes-20261026

    Dated Business notes document workspace analytics, Excel/Sheets integration, agent/work changes and app-template access.

    April 16 analytics; May 5 Sheets; May 22 agents; July 9 Work; public web-reader representation retrieved 2026-10-26, representation SHA256 a76daa1b273dbced3f3f607908c1965a3ed86fc0cc21c798be3582eca50e374d · documented · Source date not stated · Retrieved 2026-10-26

  54. ChatGPT Business - Overview chatgpt:oa-business-20261026

    Business is self-serve with Standard/Premium seats, includes Chat/Work, and remains separate from API billing.

    Standard/Premium seats; plan comparison; Team rename; public web-reader representation retrieved 2026-10-26, representation SHA256 7af98911edbf31de1850b4de99233ea6bbee5f443dce05c9d6958e004181ee13 · documented · Source date not stated · Retrieved 2026-10-26

  55. Uploading files and audio to ChatGPT chatgpt:oa-files-20261026

    Uploads have format-specific limits, 40-file Business/Enterprise projects, 20-file GPT knowledge and Enterprise-only PDF visual retrieval.

    Formats; size/rate/storage limits; projects; PDF visual retrieval; public web-reader representation retrieved 2026-10-26, representation SHA256 8fbf08df3b56a93ebaf27c2ca223eb2cd449e5b1b43e5f5d09995eaeb7bb7907 · documented · Source date not stated · Retrieved 2026-10-26

  56. Company knowledge in ChatGPT chatgpt:oa-company-r2-20261026

    Current Company Knowledge uses enabled eligible app connections for Business/Enterprise/Edu and inherits source access without claiming a universal copied index.

    Current app-based workflow; plans; source permissions; public web-reader representation retrieved 2026-10-26, representation SHA256 2d451d442061ec6222039e4f287ed4f08226239e708b96200ee8ea33bd7971ed · documented · Source date not stated · Retrieved 2026-10-26

  57. Data residency and inference residency for ChatGPT chatgpt:oa-residency-r2-20261026

    Current residency guidance describes scoped content/processing and external-app exceptions; it no longer establishes an administrator-managed sync configuration.

    Current feature/storage scope; external integrations; public web-reader representation retrieved 2026-10-26, representation SHA256 7bc187a8fb32db1e17c0bb7e93763c0ccb2c8528a6b220f4b3d011bd151f53d3 · documented · Source date not stated · Retrieved 2026-10-26

  58. Plugins in ChatGPT chatgpt:oa-plugins-r2-20261026

    Plugins package reusable workflow instructions/apps for Chat/Work, with Business/Enterprise sharing subject to workspace controls and per-surface capabilities.

    Reusable skills; references/apps; workspace sharing; surface limits; public web-reader representation retrieved 2026-10-26, representation SHA256 fcb0960b3bb65bf48aafc243940aa11c934ae0735ba6f9f1e847e1fc425ad1e4 · documented · Source date not stated · Retrieved 2026-10-26

  59. ChatGPT for Word chatgpt:oa-word-r2-20261026

    The native Word add-in drafts/revises text, but plugins are unsupported and regular ChatGPT memory/skills/history do not carry over.

    Availability; writing; skills; plugin and history limitations; public web-reader representation retrieved 2026-10-26, representation SHA256 93ee7796175a908a7cd559677e9e27203399c07d0c5147311b6610272e4c93e3 · documented · Source date not stated · Retrieved 2026-10-26

  60. Custom GPT migration: creation freeze and existing edits chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026

    October 26 is a planned freeze on new GPT creation in affected Enterprise workspaces; drafts needed for migration should be published beforehand. Existing unmigrated GPTs remain editable, while migration makes the original read-only. The FAQ covers all plans for scheduled retirement and directs Enterprise customers to their account team to confirm their migration timeline.

    Enterprise workspace guidance, October 26 planned milestone; all-plan retirement; timeline confirmation paragraph; public web-reader representation retrieved 2026-10-26, SHA256 4b3144d23ceb8bfd0e24a6f5b6a3c0a8cf29a4d84f64091ddafda7242ff0695c · documented · Source date not stated · Retrieved 2026-10-26

  61. Workspace Governance: Roles, Groups & Permissions dust:dust:governance

    Admins delegate manager/group permissions for agents, skills, models, billing and security; grants are additive.

    Roles; permission matrix; additive access · documented · Source date not stated · Retrieved 2026-10-21

  62. Connecting custom MCP servers in ChatGPT chatgpt:oa-mcp-r2

    Custom MCP is available on Business/Enterprise/Edu web; the current Plugins flow does not require Developer Mode, with admin publication and plan-specific creator controls.

    Availability; current Plugins flow; plan roles; action permissions · documented · Source date not stated · Retrieved 2026-10-21

  63. Data residency and inference residency for ChatGPT chatgpt:oa-residency

    Eligible Enterprise/Edu regional storage and optional same-region GPU inference exclude system data, global CPU processing and external integrations.

    Eligibility; storage/backups; GPU processing; exceptions · documented · Source date not stated · Retrieved 2026-10-21

  64. Web Search & Browse dust:dust:web

    The tool runs Google queries and browses results, with agent-level configuration and format options.

    Search and browsing flow · documented · Source date not stated · Retrieved 2026-10-21

  65. Triggers dust:dust:triggers

    Agents can run automatically from schedule or event triggers.

    Schedules and events · documented · Source date not stated · Retrieved 2026-10-21

  66. Schedules dust:dust:schedules

    Agents can run on recurring schedules.

    Schedule setup · documented · Source date not stated · Retrieved 2026-10-21

  67. Webhooks dust:dust:webhooks

    Admins configure webhook sources; members attach filtered triggers to agents, with optional signature verification for custom sources.

    Built-in and custom event sources · documented · Source date not stated · Retrieved 2026-10-21

  68. Pods overview dust:dust:pods

    Pods combine shared conversations, tasks and files; open Pods are workspace-browsable and restricted Pods require invitation.

    Shared workspace and visibility · documented · Source date not stated · Retrieved 2026-10-21

  69. ChatGPT Business: General FAQ chatgpt:oa-business-faq

    The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export.

    Prices; seat cap; export; privacy · documented · Source date not stated · Retrieved 2026-10-21

  70. API keys dust:dust:api-keys

    Dust API keys have read/admin scopes, data access and enforceable per-key monthly caps.

    Scopes; Space access; caps · documented · Source date not stated · Retrieved 2026-10-21

  71. Dust MCP Server dust:dust:mcp-server

    Dust exposes workspace knowledge, agents, conversations, files and Pods to OAuth MCP clients under the authenticated user permissions.

    Region URLs; OAuth; user permissions · documented · Source date not stated · Retrieved 2026-10-21

  72. Upsert a document in a data source dust:dust:upsert

    The API loads or updates documents in a scoped data source.

    Endpoint and authentication · documented · Source date not stated · Retrieved 2026-10-21

  73. Get a conversation dust:dust:get-conversation

    The API retrieves accessible conversation messages with pagination.

    Response schema · documented · Source date not stated · Retrieved 2026-10-21

  74. ChatGPT Work and Codex chatgpt:oa-work

    Work is the multi-step deliverable experience on eligible paid plans; cloud/local task execution and model access differ from regular Chat.

    Chat versus Work; models; availability; deliverables · documented · Source date not stated · Retrieved 2026-10-21

  75. Browser Extension dust:dust:browser

    An official extension supports Chrome, Firefox and Chromium-based browsers.

    Browsers and capabilities · documented · Source date not stated · Retrieved 2026-10-21

  76. ChatGPT for Word chatgpt:oa-word

    The shared Office add-in embeds ChatGPT in Word, requires M365 administrator approval and uses the applicable model/token allowance.

    Office add-in; admin approval; limitations; pricing · documented · Source date not stated · Retrieved 2026-10-21

  77. Dust in Teams dust:dust:teams

    An official Teams integration runs Dust agents within Microsoft Teams after admin setup.

    Setup and usage · documented · Source date not stated · Retrieved 2026-10-21

  78. ChatGPT for Word chatgpt:oa-word-r2

    The native Word add-in drafts/revises text, but plugins are unsupported and regular ChatGPT memory/skills/history do not carry over.

    Availability; writing; skills; plugin and history limitations · documented · Source date not stated · Retrieved 2026-10-21

  79. Images in ChatGPT chatgpt:chatgpt:images-editing-20261026

    The official guide documents editing uploaded or generated images. Images are available on all tiers; Images with thinking is currently Plus/Pro/Business, with Enterprise/Edu described as coming later.

    Overview, Availability and Edit your image; public web-reader representation SHA256 44b31a6adea07ee1fbba7c7f8094c14b2d08b85d14db6ac37f0732f9ad291979 · documented · Source date not stated · Retrieved 2026-10-26

  80. ChatGPT Enterprise and Edu models and limits chatgpt:oa-enterprise-models-r2-20261026

    Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls.

    Enterprise Chat rollout; Work/Codex distinction; model picker; tools; public web-reader representation retrieved 2026-10-26, representation SHA256 da70d2c757d5cb302998f802acc290c8a1a4f26b86a8ab34ff9a83627f9ac7fd · documented · Source date not stated · Retrieved 2026-10-26

  81. OpenAI Services Agreement chatgpt:oa-services-20261026

    The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers.

    Sections 3-7; 16.3; definitions of contracting party, governing laws and venue; public web-reader representation retrieved 2026-10-26, representation SHA256 0233863b855363cf290708260721bf7d470cd68b01718c219c441018b00e846e · documented · Source date 2025-12-01 · Retrieved 2026-10-26

  82. Image Generation dust:dust:images

    Agents generate images from text or references, up to 14 reference images, with SynthID and content restrictions.

    Reference images; parallel generation; safety · documented · Source date not stated · Retrieved 2026-10-21

  83. ChatGPT Voice chatgpt:oa-voice

    Eligible workspaces have Voice, with Business seat-dependent allowances and separate Enterprise credit/token billing and audio retention.

    Business/Enterprise availability; limits; data controls · documented · Source date not stated · Retrieved 2026-10-21

  84. ChatGPT mobile response actions chatgpt:chatgpt:mobile-read-aloud-20261026

    Supported mobile response actions can include Read aloud; availability varies by message. This is distinct from a live Voice session and does not establish Swiss German recognition.

    How do I select text or use response actions on Android?; public web-reader representation SHA256 5a659925d335100a37be401edb3f15327e8a679e3670bd3e945c97b20ca6ca4d · documented · Source date not stated · Retrieved 2026-10-26

  85. Voice and sound generation dust:dust:speech

    The speech tool generates MP3 narration or multi-speaker dialogue with selectable languages and styles.

    Speech Generator · documented · Source date not stated · Retrieved 2026-10-21

  86. Meeting transcripts dust:dust:meetings

    Dust consumes transcripts from connected notetaker and sales tools; Gong private transcripts are excluded.

    Providers and scope · documented · Source date not stated · Retrieved 2026-10-21

  87. Data analysis with ChatGPT chatgpt:oa-analysis-r2

    Data analysis documents code execution and static/interactive visualizations; Enterprise model inventory establishes the scoped plan entitlement.

    Python/Jupyter execution and chart types · documented · Source date not stated · Retrieved 2026-10-21

  88. Frames overview dust:dust:frames

    Frames provide persistent interactive agent output that can be refined and shared.

    Creating and editing interactive content · documented · Source date not stated · Retrieved 2026-10-21

  89. Pod conversations dust:dust:pod-chats

    All Pod members can read and contribute to Pod conversations, which are automatically indexed.

    Visibility; indexing; participation · documented · Source date not stated · Retrieved 2026-10-21

  90. How to change your language setting in ChatGPT chatgpt:oa-language

    ChatGPT documents German, French and Italian UI settings alongside other supported languages.

    Browser/mobile language setting; supported list · documented · Source date not stated · Retrieved 2026-10-21

  91. OpenAI Trust Portal chatgpt:oa-trust

    The portal claims ISO and SOC coverage and lists reports, EKM, penetration testing and a VPAT, without establishing certificate validity in this pass.

    Compliance; documents; ChatGPT security features · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  92. Setting up single sign-on for ChatGPT Business chatgpt:oa-business-sso

    Business supports SAML/OIDC and verified domains but standalone Business excludes SCIM and synchronized groups.

    Supported protocols; plan limits; automatic account creation · documented · Source date not stated · Retrieved 2026-10-21

  93. Managing multi-factor authentication chatgpt:chatgpt:native-mfa-enforcement-20261026

    Individuals can configure MFA, but the guide explicitly says administrators cannot currently enforce MFA at the ChatGPT workspace or API organization level. Identity-provider policy is a separate control.

    Can admins enforce MFA for a workspace or organization?; public web-reader representation SHA256 c263aa5ec4b4533980634f9fc563829448056ddfb38d44108adfc1f2af92555e · documented · Source date not stated · Retrieved 2026-10-26

  94. Single Sign-On dust:dust:sso

    Admins configure and enforce SAML SSO, which disables other social sign-in paths for the workspace.

    Setup; enforcement · documented · Source date not stated · Retrieved 2026-10-21

  95. Dust for Enterprise dust:dust:enterprise

    The Enterprise marketing page claims 365-day audit retention, 99.9% uptime and support for 10,000+ users.

    Security and scale · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  96. Managing billing and seats in ChatGPT Business chatgpt:oa-billing

    Business lists USD 20/25 Standard and USD 100/125 Premium annual/monthly equivalents, at least two seats, and next-cycle reductions.

    Seat types; minimum; billing changes · documented · Source date not stated · Retrieved 2026-10-21

  97. Managing members, workspace roles, and seats in ChatGPT Enterprise and Edu chatgpt:oa-members

    Enterprise/Edu distinguish member, analytics viewer, admin and owner; Enterprise can delegate group management and assign seat types.

    Built-in roles; seat types; invitations · documented · Source date not stated · Retrieved 2026-10-21

  98. Data retention when a member is removed from a workspace chatgpt:oa-leavers

    Removal revokes access immediately, follows Enterprise retention policies, preserves Business data indefinitely, and reassigns projects/GPT ownership without exposing private conversations.

    Enterprise/Edu versus Business; ownership reassignment · documented · Source date not stated · Retrieved 2026-10-21

  99. Users and groups provisioning dust:dust:provision

    Enterprise SCIM creates, updates and deactivates users and syncs groups; groups can grant Admin/Manager roles.

    SCIM 2.0; group role mapping · documented · Source date not stated · Retrieved 2026-10-21

  100. Seat management dust:dust:seats

    Admins assign independent roles and Free/Pro/Max seats; annual stock and already-allocated credits have specific reclaim rules.

    Seat assignments; billing cycles; leaving · documented · Source date not stated · Retrieved 2026-10-21

  101. OpenAI Services Agreement chatgpt:oa-services

    The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers.

    Sections 3-7; 16.3; definitions of contracting party, governing laws and venue · documented · Source date 2025-12-01 · Retrieved 2026-10-21

  102. Workspace analytics for Enterprise and Edu chatgpt:chatgpt:enterprise-analytics-export-20261026

    Enterprise/Edu supports CSV reports by user and GPT/project usage, with separate survey/benchmark exports. Task insights aggregate work categories and can be disabled; survey export identifiers depend on a setting. Ordinary user reports remain identifiable.

    Export a report by user, Export GPT or project usage, User surveys, Task insights; public web-reader representation SHA256 6aeca6e22f4c2c5cfa4d623934a911693c329ba68f2b3af43c1527c662a89bfb · documented · Source date not stated · Retrieved 2026-10-26

  103. Analytics dust:dust:analytics

    Consumption reports break down users, groups, models, tools, agents and Pods; exports omit message content and can double-attribute group usage.

    Attribution; CSV; content exclusion · documented · Source date not stated · Retrieved 2026-10-21

  104. ChatGPT Business general FAQ chatgpt:oa-business-faq-r2

    Business members retain private histories by default and self-service workspace data export is unavailable; this does not define every conditional admin access route.

    Private chats; self-service export; roles · documented · Source date not stated · Retrieved 2026-10-21

  105. Managing data, sharing, and privacy in ChatGPT Business chatgpt:oa-business-privacy-r2

    Usage/spend analytics does not automatically grant private-chat transcript access; member self-export through Settings is unavailable.

    Admin visibility and usage analytics; collaboration; export · documented · Source date not stated · Retrieved 2026-10-21

  106. OpenAI Compliance Platform for Enterprise and Edu chatgpt:oa-compliance-r2

    Enterprise/Edu Compliance Platform separates owner-granted conversation access from delegated log categories and documents30-day log availability.

    Eligibility; owner-granted content permissions; retention · documented · Source date not stated · Retrieved 2026-10-21

  107. Managing data, sharing, and privacy in ChatGPT Business chatgpt:oa-business-owner-export-r3

    Business members lack Settings self-export. Owners can export an individual member through the workspace Members menu when the option is available; bulk coverage, precise eligibility, format and completeness are unspecified.

    Can I export my data from a Business workspace? — member restriction and conditional owner export steps · documented · Source date not stated · Retrieved 2026-10-21

  108. Audit Logs dust:dust:audit

    Enterprise logs distinguish users, API keys and system actors with CSV and continuous SIEM delivery.

    Enterprise scope; actor types; SIEM · documented · Source date not stated · Retrieved 2026-10-21

  109. OpenAI Compliance Platform for Enterprise and Edu customers chatgpt:oa-compliance

    Enterprise/Edu compliance supports immutable event logs, state queries and SIEM/eDiscovery/DLP integrations, with a 30-day log access window.

    Access; immutable logs; retention; migration; partner integrations · documented · Source date not stated · Retrieved 2026-10-21

  110. Enterprise privacy at OpenAI chatgpt:oa-privacy

    OpenAI describes AES-256/TLS protections and limited authorized staff access, with plan-specific privacy and administrative visibility.

    Security; service-specific human access; Business FAQ · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  111. Dust Platform Privacy Policy dust:dust:privacy

    The policy identifies Permutation Labs in Paris and distinguishes its controller processing from customer processor processing, with non-EEA transfer safeguards.

    About Us; sections 2, 6 and 7 · documented · Source date not stated · Retrieved 2026-10-21

  112. OpenAI Sub-processor list chatgpt:oa-subprocessors

    The dated list names multiple cloud and service processors with product and country scope.

    Third-party processors; processing countries; notice subscription · documented · Source date 2026-10-14 · Retrieved 2026-10-21

  113. Dust Platform Privacy Policy dust:dust:training-policy

    The policy asserts listed providers do not train, retain or log Customer Content for human review; this source pass did not retrieve the customer DPA.

    Section 6, Foundational Model Providers · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  114. OpenAI Data Processing Addendum chatgpt:oa-dpa

    The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction.

    Definitions; 2.9; 2.11; 4.1 · documented · Source date 2025-12-01 · Retrieved 2026-10-21

  115. Data access for your managed ChatGPT account chatgpt:oa-managed-access-r2

    Managed-account administrators may access/export/retain/delete content where configuration and law allow; an Enterprise admin role alone does not grant sensitive compliance access.

    Conditional admin access; configuration; Enterprise sensitive permissions · documented · Source date not stated · Retrieved 2026-10-21

  116. Enterprise privacy at OpenAI chatgpt:oa-privacy-r2

    The privacy page describes Business administrator access/export/deletion and retention control broadly, without documenting a concrete Business export route or settings workflow.

    Business FAQ: organizational access and retention; Enterprise FAQ · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  117. Chat and file retention in ChatGPT chatgpt:oa-retention-r2

    Saved chats and files have separate deletion/policy rules, generally30-day backend deletion with legal/security exceptions and Enterprise backup caveats.

    Chats; Library/project/GPT files; deletion; Enterprise backups · documented · Source date not stated · Retrieved 2026-10-21

  118. Data retention when a member is removed from a workspace chatgpt:oa-leavers-r2

    Business leaver content remains indefinite while Enterprise/Edu follow configured retention; project/GPT ownership reassignment does not expose the former member's private conversations.

    Plan-specific retention; ownership versus conversations · documented · Source date not stated · Retrieved 2026-10-21

  119. Can I delete or rename a conversation? dust:dust:delete-chat

    Users can delete or rename their conversations.

    Conversation actions · documented · Source date not stated · Retrieved 2026-10-21

  120. OpenAI trust and transparency chatgpt:chatgpt:government-transparency-20261026

    The public page links OpenAI’s Government User Data Request Policy and semiannual request/disclosure reports, currently including January–June 2026. Existence of a policy is distinct from immunity from government access.

    Government requests for user data, Our policy link and semiannual reports; public web-reader representation SHA256 93bafff710834085a0d51dde71f2f1bd3bfe6e7dc86dcb4fd45cea5938355140 · documented · Source date not stated · Retrieved 2026-10-26

  121. OpenAI Sub-processor list chatgpt:oa-subprocessors-20261026

    The dated list names multiple cloud and service processors with product and country scope.

    Third-party processors; processing countries; notice subscription; public web-reader representation retrieved 2026-10-26, representation SHA256 a7d96e1cb585412fcc51ac92669fa0f3b2529082622dfe7f32298849b672f6da · documented · Source date 2026-10-14 · Retrieved 2026-10-26

  122. OpenAI Data Processing Addendum chatgpt:oa-dpa-20261026

    The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction.

    Definitions; 2.9; 2.11; 4.1; public web-reader representation retrieved 2026-10-26, representation SHA256 11aa41f80669f6238d4e298e39f15fb7530b480effb79ea23111d8f9186adc55 · documented · Source date 2025-12-01 · Retrieved 2026-10-26

  123. EU AI Act resources and customer guidance chatgpt:chatgpt:eu-ai-act-resources-20261026

    OpenAI publishes a customer AI Act resource page linking its governance framework, Codes of Practice approach and provenance guidance. A dedicated form is available for relevant model-documentation requests; no request was made and no product compliance verdict is inferred.

    OpenAI approach, prohibited practices, governance/provenance resources and model-documentation contact route; public web-reader representation SHA256 cfd90ddfaf879898942c3866d9e555258e38f6268652c64ded7a2d714c1552ed · documented · Source date not stated · Retrieved 2026-10-26

  124. OpenAI Enterprise Key Management Overview chatgpt:oa-ekm

    EKM for eligible Enterprise/Edu workspaces uses customer-controlled AWS/GCP/Azure master keys with an account representative.

    Eligibility; external KMS; unsupported features · documented · Source date not stated · Retrieved 2026-10-21

  125. IP allowlisting for ChatGPT chatgpt:oa-ip

    Enterprise/Edu IP policies block user requests outside allowed addresses and use a separate Compliance API allowlist.

    Eligibility; enforcement; Compliance API · documented · Source date not stated · Retrieved 2026-10-21

  126. ECB euro reference historical rates chatgpt:fx-20261020

    Directly retrieved ECB XML gives EUR 1 = USD 1.1215 = CHF 0.9237.

    Cube time=2026-10-20; USD and CHF · documented · Source date 2026-10-20 · Retrieved 2026-10-21

  127. ECB historical euro reference rates dust:dust:fx-ecb

    EUR 1 = USD 1.1215 = CHF 0.9237 on October 20, 2026.

    Cube time=2026-10-20, USD and CHF · documented · Source date 2026-10-20 · Retrieved 2026-10-21

  128. Dust repository LICENSE at pinned commit dust:dust:licence

    The pinned public repository root licence is MIT; hosted service terms and third-party components are separate.

    Root LICENSE, MIT permission grant · documented · Source date not stated · Retrieved 2026-10-21

  129. Retrieve a document from a data source dust:dust:get-document

    The API retrieves a source document; this does not establish a complete one-click tenant export.

    Endpoint and response · documented · Source date not stated · Retrieved 2026-10-21

  130. OpenAI Deutschland office announcement chatgpt:chatgpt:german-office-20261026

    The dated first-party announcement states that OpenAI opened its first German office in Munich with a local team. It does not specify guaranteed DE/FR/IT support, a Swiss entity or contract-specific SLA.

    May 22, 2025 opening announcement and local team scope; public web-reader representation SHA256 d04d9029dd9c337a37c2ae21ffabb048a7cc4f11159ddabc87d20fe082137d5f · vendor-claimed · Source date 2025-05-22 · Retrieved 2026-10-26

  131. ChatGPT Business: General FAQ chatgpt:oa-business-faq-20261026

    The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export.

    Prices; seat cap; export; privacy; public web-reader representation retrieved 2026-10-26, representation SHA256 ffd176f38adcc4e1658f36e899249404fb7036503d3f42d042bfca83f10b0d50 · documented · Source date not stated · Retrieved 2026-10-26

  132. OpenAI Status chatgpt:oa-status-20261026

    The public status page separates ChatGPT, Work, compliance, search, uploads, voice and app components and links incident updates.

    System components and incident updates; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 1f749d023fe07ab5992f9b3666fbcb15a5578978c14ddda682cf228310aac396 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  133. Business FAQ: credit-usage support route chatgpt:chatgpt:review-fix-support-channel-20261026

    For workspace credit-usage discrepancies, the Business FAQ directs users to OpenAI Support. It does not itself establish a general Enterprise account-team support entitlement.

    Does zero workspace credit usage mean no one has used ChatGPT or Codex?; public web-reader representation retrieved 2026-10-26, SHA256 6f1e8ec919c352fec861fb80ad95bbf94efd6f1c73199357b5f01ff3d43d62f3 · documented · Source date not stated · Retrieved 2026-10-26

  134. Dust Support dust:dust:support

    The vendor provides public support entry points and community/documentation resources.

    Support channels · documented · Source date not stated · Retrieved 2026-10-21

  135. OpenAI Academy chatgpt:oa-academy

    Academy offers worker, builder and adoption-leader learning resources with public events.

    Learning paths; live and on-demand events · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  136. Dust Rollout Guide dust:dust:rollout

    Public rollout guidance covers setup, launch, team education and measurement.

    Rollout phases · documented · Source date not stated · Retrieved 2026-10-21

  137. Team onboarding material dust:dust:training

    Dust provides reusable team-onboarding material.

    Training resources · documented · Source date not stated · Retrieved 2026-10-21

  138. Dust Use Cases and Guides dust:dust:r2-department-guides

    Public guides are organized by Sales, Support, Marketing, Engineering, Data, Knowledge, People, Product and Collaboration.

    Use Cases by Department · documented · Source date not stated · Retrieved 2026-10-21

  139. Dust Sales use-case guide dust:dust:r2-sales-guide

    The Sales guide provides concrete role-based agent examples; this is public learning material, not a contracted training entitlement.

    Sales agent examples and build links · documented · Source date not stated · Retrieved 2026-10-21