{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "chatgpt-vs-dust", "canonicalUrl": "https://onaihq.com/compare/agents/chatgpt-vs-dust/", "markdownUrl": "https://onaihq.com/compare/agents/chatgpt-vs-dust/index.md", "dataUrl": "https://onaihq.com/compare/agents/chatgpt-vs-dust/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "chatgpt", "name": "ChatGPT Business / Enterprise", "website": "https://chatgpt.com/business", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/chatgpt/", "lifecycle": { "status": "sunset", "note": "The current custom-GPT FAQ says the transition affects all ChatGPT plans and schedules retirement for December 11, 2026, subject to account/workspace-specific notices. Qualified Enterprise deferrals may extend to February 11, 2027. Enterprise creation/publishing restrictions are separate from retirement.", "scope": "Custom GPTs on Business and Enterprise within this profile, according to each workspace notice. The FAQ also covers other plans. This is not a shutdown of ChatGPT, Work, plugins or the workspace service.", "continuation": "Migration to plugins. Under the planned workflow, GPT instructions become a skill, knowledge files become reference files, and connected apps are added; model choice, custom actions and sharing settings do not automatically transfer. Follow the affected workspace notice and test the replacement.", "announcementDate": null, "serviceEndDate": "2026-12-11", "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-gpt-migration-r2-20261026", "chatgpt:oa-enterprise-notes-20261026" ] }, "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" }, { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" }, { "id": "chatgpt-office", "name": "Official Microsoft Office and Google Sheets add-ins where stated", "type": "suite-addin" } ], "sourcedClaimCount": 49, "statedByVendorCount": 0, "crossCheckedClaimCount": 49, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" }, { "id": "dust", "name": "Dust", "website": "https://dust.tt", "repository": "https://github.com/dust-tt/dust", "pageUrl": "https://onaihq.com/compare/agents/products/dust/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "enterprise-single", "name": "Dust Enterprise single-tenant deployment", "type": "managed-server" }, { "id": "extension", "name": "Dust browser extension", "type": "browser-extension" }, { "id": "teams", "name": "Dust in Microsoft Teams", "type": "teams-app" }, { "id": "api", "name": "Dust APIs and MCP server", "type": "api" }, { "id": "source-repository", "name": "Public dust-tt/dust repository root licence", "type": "source-repository" } ], "sourcedClaimCount": 48, "statedByVendorCount": 0, "crossCheckedClaimCount": 48, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-21" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 48, "sharedSourcedCriteria": 48, "crossCheckedCriteriaByProduct": { "chatgpt": 49, "dust": 48 }, "sourcedOnlyCriteriaByProduct": { "chatgpt": 0, "dust": 0 }, "sourcedCriteriaByProduct": { "chatgpt": 49, "dust": 48 }, "crossCheckedCriterionRows": 49, "sourcedOnlyCriterionRows": 0, "sourcedCriterionRows": 49, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business and Enterprise Chat use GPT6/Sol and Pro/Astra names; Work exposes a separate picker and model set.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-work" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business Standard/Premium Chat and Work; Enterprise/Edu model access only as specified in their dedicated model guide", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "These plan-specific Chat and Work catalogues use OpenAI models; connected apps are not additional chat-model providers.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "Business and eligible Enterprise Chat: GPT6 at Instant–ExtraHigh is powered by GPT6 Sol; GPT6 Pro uses Astra. Business Work lists GPT6 Sol/6.1Sol/Luna, with other options only when enabled. Enterprise/Edu Work access also depends on rollout and roles. These are experience-specific names, not one universal picker.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Business and Enterprise dedicated guides describe their Chat picker/effort choices; Work has a separate model/effort selector. Available options depend on seat/workspace/rollout.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-work-r2" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Business can add reasoning while Instant is selected and exposes Higher intelligence in Settings>General. Enterprise/Edu document workspace automatic-routing controls. Exact per-request routed identity was not observed.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Paid workspaces accept supported image/file/audio inputs; per-model modality mapping was not completely verified.", "evidenceIds": [ "chatgpt:oa-files" ] } ], "limitations": [ "Reconciliation: Work overview uses a broad not-in-regular-Chat sentence for its picker labels; dedicated Business/Enterprise Chat guides explicitly explain Sol powering the GPT6 Chat alias. GPT6.1Sol and Luna are not selectable in regular Chat.", "No tenant picker, per-model modality matrix or routing trace was observed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-work-r2", "chatgpt:oa-files" ] }, { "productId": "dust", "claimId": "dust:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust offers per-message model choice and ordered auto-model lists, with access-tier and region controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit plan (Free/Pro/Max); Enterprise model access inherits the published catalogue; model-tier and EU eligibility separately constrained", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Docs list OpenAI, Anthropic, Google, Mistral and Fireworks-served models; exact enabled models depend on workspace and tier.", "evidenceIds": [ "dust:dust:models", "dust:dust:eu-models" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "The model-selection document lists GPT6.1 Sol, Claude Opus5.5/Sonnet5.5, Gemini3.8 Flash and Mistral models. Gemini4 Argon is excluded from this current-EU availability finding: its release note conflicts with the EU table, and the documented authoritative picker flag was not observed. No complete current tenant catalogue is claimed.", "evidenceIds": [ "dust:dust:models", "dust:dust:changelog", "dust:dust:eu-models", "dust:dust:pricing" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "The composer chooses a model for the next message; Agent Builder sets a persistent agent default.", "evidenceIds": [ "dust:dust:models" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "supported", "answer": "Basic/Standard/Premium use ordered candidate lists and availability fallback, not prompt-dependent task routing. A replacement indicator names the fallback during a detected outage.", "evidenceIds": [ "dust:dust:models" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Conversation files support images, documents and audio transcripts; the exact input capability for every current model is not fully tabulated.", "evidenceIds": [ "dust:dust:files" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "The catalogue finding is restricted to named documentation entries; conflicting Gemini4 Argon EU eligibility is an explicit gap." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:models", "dust:dust:eu-models", "dust:dust:changelog", "dust:dust:pricing", "dust:dust:files" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated release notes exist; a three-release provider/product lag series remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Business and Enterprise/Edu have dated release notes.", "evidenceIds": [ "chatgpt:oa-business-notes", "chatgpt:oa-enterprise-notes" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "No universal model-removal notice or three current model retirement examples were established from the checked release notes. Planned custom-GPT retirement is recorded separately in roadmapReview.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "Both current Business and Enterprise model guides say an explicit GPT5.6Sol selection remains during the GPT6 rollout. This is preserved selection, not indefinite administrator version pinning.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] } ], "limitations": [ "No three-release provider/product lag series or general guaranteed model-removal notice period was established.", "Retained explicit model selection is documented separately for Business and Enterprise; no permanent pinned-service promise." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-notes", "chatgpt:oa-enterprise-notes", "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] }, { "productId": "dust", "claimId": "dust:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The public changelog and exact agent model selection are documented; release-lag and removal notice remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "The public changelog contains dated model releases including Gemini 4 Argon on October 14, 2026.", "evidenceIds": [ "dust:dust:changelog" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "How much notice is given before a model is removed? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "An agent can select a specific model and keeps it until changed, subject to continued provider/workspace availability. No indefinite old-version entitlement is established.", "evidenceIds": [ "dust:dust:models" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:changelog", "dust:dust:models" ] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "dust", "claimId": "dust:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "dust", "claimId": "dust:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise model and default controls are documented; Business allowances depend on seat type.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Enterprise/Edu model access uses workspace settings and RBAC; groups can receive roles.", "evidenceIds": [ "chatgpt:oa-models", "chatgpt:oa-admin-quickstart" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "Enterprise admins choose separate Chat and Work starting models/effort; defaults do not grant access.", "evidenceIds": [ "chatgpt:oa-admin-settings" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Business Premium includes five times Standard usage and no five-hour cap; exact prompt count depends on task/model.", "evidenceIds": [ "chatgpt:oa-business" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "partial", "answer": "Eligible work can draw workspace credits after included allowance; insufficient credits can stop credit-backed features.", "evidenceIds": [ "chatgpt:oa-credit-controls" ] } ], "limitations": [ "No two-group model or data-bound-model test was run. Virtually unlimited Enterprise messages do not imply zero-dollar usage under token-billed contracts." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-models", "chatgpt:oa-admin-quickstart", "chatgpt:oa-admin-settings", "chatgpt:oa-business", "chatgpt:oa-credit-controls" ] }, { "productId": "dust", "claimId": "dust:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admins cap models by workspace, group and member, with explicit published-agent exceptions and credit limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Model access ceilings apply to the workspace, groups or individuals and cover reasoning efforts as well as auto selections.", "evidenceIds": [ "dust:dust:tiers" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "EU-only mode restricts all active agents and pickers to EU-hosted models. Spaces bound knowledge and agent access; arbitrary per-data-class model rules were not established.", "evidenceIds": [ "dust:dust:eu-models", "dust:dust:spaces" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "Builders configure an agent default, which may be exact or Basic/Standard/Premium. Composer changes do not edit it for others.", "evidenceIds": [ "dust:dust:models" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Free seats have 500 lifetime credits, Pro 8,000/month and Max 40,000/month, plus applicable shared-pool rules and member spend limits.", "evidenceIds": [ "dust:dust:credits", "dust:dust:credit-management" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "Members block when applicable sources/caps are exhausted. A message begun under a cap can finish above it; new messages then block. A separate root-task checkpoint can pause at 600 AWU.", "evidenceIds": [ "dust:dust:credit-management", "dust:dust:credits" ] } ], "limitations": [ "No two-user enforcement test. Published agents can run above member tiers if the separate admin setting permits it." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:tiers", "dust:dust:eu-models", "dust:dust:spaces", "dust:dust:models", "dust:dust:credits", "dust:dust:credit-management" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Formats and upload limits are documented; shared-fixture fidelity is untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "DOCX/PDF/TXT, XLS/XLSX/CSV/TSV, PPTX and supported image/audio uploads.", "evidenceIds": [ "chatgpt:oa-files" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "supported", "answer": "Documents 512 MB/2M tokens; spreadsheets about 50 MB; images 20 MB; up to 80 uploads/3 hours, subject to peak reductions.", "evidenceIds": [ "chatgpt:oa-files" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "Enterprise PDF visual retrieval can process embedded visual content; other plans use text-based retrieval. A scanned-contract OCR test was not run.", "evidenceIds": [ "chatgpt:oa-files" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Python analysis accepts structured sheets; formula/structure fidelity was not tested.", "evidenceIds": [ "chatgpt:oa-analysis" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "unknown", "answer": "Is the whole file used or only retrieved parts, and does the user see which? Unverified after checking upload and analysis documentation; full/chunk selection and the long-PDF/scanned-contract/formula/PPT fixture were not observed.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: full_vs_chunked.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-files", "chatgpt:oa-analysis" ] }, { "productId": "dust", "claimId": "dust:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Conversation files and code/OCR handling are documented; conflicting effective upload caps are explicitly unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Conversation uploads accept documents/PDF, text/code, Excel/CSV/TSV, images and supported audio. Direct video uploads are explicitly excluded by the limits FAQ.", "evidenceIds": [ "dust:dust:files", "dust:dust:file-limits" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "unknown", "answer": "Effective image/audio/tabular maximums and file counts are unknown: Conversation Files lists5/25/50MB while File size limits lists20/100/350MB. Both mention50MB general data files, but neither resolves the actual current per-plan upload route. No logged-in upload test was performed.", "evidenceIds": [] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "Computer documents OCR for English, French and mixed scans with page-level caveats. Drive connector itself ignores image-only files; upload to a conversation is the documented route.", "evidenceIds": [ "dust:dust:computer", "dust:dust:drive" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Computer can read, calculate and edit uploaded Excel with code. Formula/style preservation must be checked; no fixture fidelity result is available.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Conversation uploads are not indexed in workspace sources. Computer can inspect full files, while knowledge search retrieves relevant context; complete chunk visibility was not verified.", "evidenceIds": [ "dust:dust:files", "dust:dust:computer", "dust:dust:search" ] } ], "limitations": [ "No common PDF/scan/Excel/PowerPoint fixture run.", "Do not use either disputed cap set as the effective Business upload limit." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:files", "dust:dust:file-limits", "dust:dust:computer", "dust:dust:drive", "dust:dust:search" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects and GPT knowledge persist curated content with sharing and file limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Projects retain chats, files and instructions across related work.", "evidenceIds": [ "chatgpt:oa-projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "partial", "answer": "Shared projects expose project contents to admitted members and support group invitations where permitted; full entitlement matrix was not tested.", "evidenceIds": [ "chatgpt:oa-projects" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "supported", "answer": "Business/Enterprise/Edu projects allow 40 files; a GPT can have up to 20 knowledge files.", "evidenceIds": [ "chatgpt:oa-files" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "GPTs can bind knowledge files; project chats can use GPTs under documented constraints.", "evidenceIds": [ "chatgpt:oa-files", "chatgpt:oa-projects" ] } ], "limitations": [ "Custom GPT retirement is planned for affected Enterprise workspaces; the dates are in the roadmap review." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-files" ] }, { "productId": "dust", "claimId": "dust:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Spaces persist shared knowledge and bind it to agent tools.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Open and restricted Spaces retain connected sources, folders and other data across conversations.", "evidenceIds": [ "dust:dust:spaces" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Open Spaces are workspace-wide; restricted Spaces have explicit members or provisioned groups.", "evidenceIds": [ "dust:dust:spaces" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Business supports five Spaces and Enterprise 100. Complete per-Space storage/document quotas were not established.", "evidenceIds": [ "dust:dust:spaces" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "An agent tool can use selected Space data; Space membership governs agent visibility and use.", "evidenceIds": [ "dust:dust:spaces" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:spaces" ] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live apps and custom MCP connect business data; individual app entitlement and permission scope matter.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "SharePoint covers supported SharePoint/OneDrive work content. Current Enterprise notes describe Teams and Outlook live-app controls.", "evidenceIds": [ "chatgpt:oa-sharepoint", "chatgpt:oa-enterprise-notes" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "partial", "answer": "Current app/release documentation includes Google Drive and Gmail event connections; permissions and region depend on the app.", "evidenceIds": [ "chatgpt:oa-apps", "chatgpt:oa-team-tasks" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "Business release notes list the Atlassian Rovo MCP connection for Jira, Confluence and Compass; current per-region rollout was not trialled.", "evidenceIds": [ "chatgpt:oa-business-notes" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Slack is documented; Business app templates include GitHub Enterprise, Snowflake and Databricks. Box, Salesforce and ServiceNow details remain unverified.", "evidenceIds": [ "chatgpt:oa-business-notes" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Custom remote MCP can reach private systems through a secure tunnel; named file-share/database coverage and deployment entitlement were not tested.", "evidenceIds": [ "chatgpt:oa-mcp" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "OpenAI-built, partner and customer MCP apps coexist; the responsible publisher must be checked per app.", "evidenceIds": [ "chatgpt:oa-mcp" ] } ], "limitations": [ "Microsoft Entra consent and ChatGPT app/action enablement are distinct. No connector list is treated as a passed retrieval test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-sharepoint", "chatgpt:oa-enterprise-notes", "chatgpt:oa-apps", "chatgpt:oa-team-tasks", "chatgpt:oa-business-notes", "chatgpt:oa-mcp" ] }, { "productId": "dust", "claimId": "dust:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Managed content connectors coexist with MCP tools and beta imports; Microsoft content indexing is account-scoped.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business: up to3 connections and5 remote MCP servers; Enterprise: unlimited connection/MCP packaging; beta imports identified separately", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "partial", "answer": "The Microsoft connection syncs selected SharePoint drives/documents within the connecting account permissions. Teams-associated SharePoint content is described; this does not establish Outlook mail or all Teams messages as indexed sources.", "evidenceIds": [ "dust:dust:microsoft" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "partial", "answer": "Drive documents, Sheets, Slides and text PDFs can sync. Gmail is separately available as an MCP tool in the credits/tool catalog, not established as the same managed content index.", "evidenceIds": [ "dust:dust:drive", "dust:dust:credits" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "Confluence indexes selected global spaces, excluding restricted pages. Jira has a beta custom import and MCP tool route; do not count the beta import as a general managed connector.", "evidenceIds": [ "dust:dust:confluence", "dust:dust:jira", "dust:dust:credits" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Documented routes include managed Slack/Notion/GitHub and Salesforce/Zendesk/Snowflake sources/tools. BigQuery specifically uses a dedicated-service-account table-query connection: Dust keeps metadata, not a synchronized table-content index; queries stay within the chosen BigQuery dataset location and Space admins select tables. General Business/Enterprise connection limits apply; a BigQuery-specific commercial add-on is not separately specified.", "evidenceIds": [ "dust:dust:sources", "dust:dust:credits", "dust:dust:r2-bigquery", "dust:dust:pricing" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Admins can connect a customer-hosted MCP server at a reachable secured URL. This is tool access, not evidence of a native SMB/file-share connector or on-premises Dust deployment.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "supported", "answer": "Dust manages built-in connections; external MCP servers can be vendor/community/customer hosted and authenticated separately.", "evidenceIds": [ "dust:dust:permissions", "dust:dust:tools" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Managed sources, metadata/table-query connections, MCP tools and beta imports are separate routes; no all-systems managed-index promise." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:microsoft", "dust:dust:drive", "dust:dust:credits", "dust:dust:confluence", "dust:dust:jira", "dust:dust:sources", "dust:dust:r2-bigquery", "dust:dust:pricing", "dust:dust:tools", "dust:dust:permissions" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Connected sources inherit user permissions; plan entitlement for additional SharePoint site/label controls remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business/Enterprise/Edu Company Knowledge source permissions and app enablement; SharePoint policy controls require separate workspace enablement with plan eligibility unverified", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "supported", "answer": "Company Knowledge is documented for Business/Enterprise/Edu and retrieves only content the connected source account permits.", "evidenceIds": [ "chatgpt:oa-company-r2" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "partial", "answer": "Live SharePoint checks authorized Microsoft-account access and requires delegated Sites.Read.All/Files.Read.All; setup availability remains workspace-dependent.", "evidenceIds": [ "chatgpt:oa-sharepoint-r2" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? Unverified after checking live SharePoint and Company Knowledge docs; no two-user/revocation fixture.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Owners/admins manage allowed apps/sources; Enterprise/Edu add RBAC/group controls. A separate enabled-workspace guide describes SharePoint site policies, but its complete plan matrix was not verified.", "evidenceIds": [ "chatgpt:oa-company-r2", "chatgpt:oa-sharepoint-policy-r2" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "The SharePoint policy guide describes label-GUID exclusions only after workspace enablement and does not name a complete plan matrix. Availability for Business or a particular Enterprise configuration remains unverified; no fixture was run.", "evidenceIds": [] } ], "limitations": [ "Positive plan-scoped findings cover source-account permissions and app availability controls. Optional SharePoint policies are recorded as conditional documentation and an explicit entitlement gap.", "No two-user restricted-document, label-exclusion or revocation-latency test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-company-r2", "chatgpt:oa-sharepoint-r2", "chatgpt:oa-sharepoint-policy-r2" ] }, { "productId": "dust", "claimId": "dust:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Knowledge access is documented through connection-account scope and Dust Spaces; per-user source-ACL mirroring is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "Drive and Microsoft content available to Dust follows the connecting account and admin-selected data. Users then access agent knowledge through Space membership. Individual source ACL inheritance for each querying user was not established.", "evidenceIds": [ "dust:dust:drive", "dust:dust:microsoft", "dust:dust:permissions" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Managed content is synchronized under the connection identity and gated through open/restricted Spaces; personal tool credentials are a separate per-user route.", "evidenceIds": [ "dust:dust:permissions", "dust:dust:credentials" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "supported", "answer": "Admins choose connector folders/documents/sites and control restricted Space membership.", "evidenceIds": [ "dust:dust:spaces", "dust:dust:microsoft" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "Are Microsoft Purview or similar labels respected? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.", "evidenceIds": [] } ], "limitations": [ "Connector access through one account is not counted as demonstrated per-user source permission preservation." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:drive", "dust:dust:microsoft", "dust:dust:permissions", "dust:dust:credentials", "dust:dust:spaces" ] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise administrator-managed sync retired October16; supported real-time apps are the replacement route.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Enterprise workspaces affected by the October16 administrator-managed sync retirement; no inferred Business retirement schedule", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "partial", "answer": "The Enterprise October16 notice retires administrator-managed sync and directs use of real-time GoogleDrive/SharePoint/Teams. Current Company Knowledge uses eligible apps; current residency guidance no longer specifies the older admin-indexing route. This does not prove every third-party app is index-free.", "evidenceIds": [ "chatgpt:oa-enterprise-notes-r2", "chatgpt:oa-company-r2", "chatgpt:oa-residency-r2" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "unknown", "answer": "How often does an index refresh? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.", "evidenceIds": [] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "unknown", "answer": "How quickly does a deleted document disappear? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.", "evidenceIds": [] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "unknown", "answer": "Where is indexed content stored? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.", "evidenceIds": [] } ], "limitations": [ "The earlier indexing conflict was stale context: the rechecked Company Knowledge/residency articles now describe current app-based access. Historical configurations are outside this current Enterprise finding.", "Per-app synchronization, deletion timing and index geography remain unknown. No Business-wide retirement is inferred from Enterprise notes." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-enterprise-notes-r2", "chatgpt:oa-company-r2", "chatgpt:oa-residency-r2" ] }, { "productId": "dust", "claimId": "dust:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Managed connectors copy and synchronize content, with source-specific refresh and deletion timing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "Connections synchronize content into Dust; conversation uploads remain scoped to the chat. MCP tools can access live services separately.", "evidenceIds": [ "dust:dust:permissions", "dust:dust:files", "dust:dust:tools" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "Microsoft describes five-minute sync cycles; Drive says a few minutes; Confluence describes event updates plus an approximate hourly check.", "evidenceIds": [ "dust:dust:microsoft", "dust:dust:drive", "dust:dust:confluence" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Microsoft changes/deletions appear on a subsequent sync and large batches can take longer. Drive deletions occur during its sync. No measured end-to-end bound was tested.", "evidenceIds": [ "dust:dust:microsoft", "dust:dust:drive" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Dust markets EU or US hosting; exact per-index country, cloud provider and backup location were not established.", "evidenceIds": [ "dust:dust:security" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:permissions", "dust:dust:files", "dust:dust:tools", "dust:dust:microsoft", "dust:dust:drive", "dust:dust:confluence", "dust:dust:security" ] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Source links are documented; shared-corpus grounding accuracy remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Company Knowledge and SharePoint answers can include source links; presence is not guaranteed for every answer.", "evidenceIds": [ "chatgpt:oa-company", "chatgpt:oa-sharepoint" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.", "evidenceIds": [] } ], "limitations": [ "No answer accuracy, citation accuracy or refusal rate was measured." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-company", "chatgpt:oa-sharepoint" ] }, { "productId": "dust", "claimId": "dust:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Knowledge and research tools cite sources; observed retrieval quality remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Deep-dive documents citations to documents, web pages and data queries.", "evidenceIds": [ "dust:dust:deep" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:deep" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Personal memory and project context have user and Enterprise role controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Custom instructions give persistent user guidance, separate from inferred memory.", "evidenceIds": [ "chatgpt:oa-memory" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "Enabled memory can use remembered facts and prior-chat context; availability varies.", "evidenceIds": [ "chatgpt:oa-memory" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Users can inspect, correct or delete remembered information; source chats/files may need separate deletion.", "evidenceIds": [ "chatgpt:oa-memory" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "supported", "answer": "Enterprise admins can manage supported shared/improved-memory permissions by role.", "evidenceIds": [ "chatgpt:oa-admin-settings" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-memory", "chatgpt:oa-admin-settings" ] }, { "productId": "dust", "claimId": "dust:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agent-specific private memory persists across chats and can be viewed or deleted.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "partial", "answer": "Agent instructions persist in the agent configuration and saved memory can contain user preferences; a separate personal global-instructions setting was not established.", "evidenceIds": [ "dust:dust:builder", "dust:dust:memory" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "The Memory tool retains user-specific information across conversations per agent.", "evidenceIds": [ "dust:dust:memory" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "partial", "answer": "Users can view and delete agent memories, which persist until deletion. Direct editing or a global personal off switch was not established.", "evidenceIds": [ "dust:dust:memory" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "unknown", "answer": "Can admins turn memory off? The Agent Memory and governance guides were checked; an admin-wide switch to disable all memory was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:memory" ] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "GPTs, plugins and Workspace Agents offer reusable behavior; current notices plan custom-GPT retirement across plans.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps", "chatgpt-work" ], "version": "Current hosted commercial documentation checked 2026-10-26", "plan": "Business and Enterprise reusable workspace GPT/project/plugin behavior, subject to access controls", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" }, { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration.", "evidenceIds": [ "chatgpt:oa-business-20261026", "chatgpt:oa-files-20261026", "chatgpt:oa-business-notes-20261026" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed.", "evidenceIds": [ "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026", "chatgpt:oa-admin-settings-20261026" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency.", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-residency-r2-20261026" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "The plugin directory and workspace GPT/agent discovery are documented.", "evidenceIds": [ "chatgpt:oa-business-notes-20261026", "chatgpt:oa-company-r2-20261026" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over.", "evidenceIds": [ "chatgpt:oa-plugins-r2-20261026", "chatgpt:oa-word-r2-20261026" ] } ], "limitations": [ "create_assistants: Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration.", "creator_permissions: Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed.", "sharing_scope: Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency.", "catalogue: The plugin directory and workspace GPT/agent discovery are documented.", "prompt_library: The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-20261026", "chatgpt:oa-files-20261026", "chatgpt:oa-business-notes-20261026", "chatgpt:oa-admin-settings-20261026", "chatgpt:oa-projects", "chatgpt:oa-residency-r2-20261026", "chatgpt:oa-company-r2-20261026", "chatgpt:oa-plugins-r2-20261026", "chatgpt:oa-word-r2-20261026", "chatgpt:oa-gpt-migration-r2-20261026", "chatgpt:oa-enterprise-notes-20261026", "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026" ] }, { "productId": "dust", "claimId": "dust:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom agents have instructions, models, knowledge and tools with group-governed creation and sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Agent Builder configures instructions, models, knowledge and tools.", "evidenceIds": [ "dust:dust:builder" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "supported", "answer": "Create/publish agent and skill permissions can be Everyone, Groups or Admin only.", "evidenceIds": [ "dust:dust:governance" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Agents and their knowledge access are controlled by sharing and Space memberships; group governance regulates publishing.", "evidenceIds": [ "dust:dust:builder", "dust:dust:spaces", "dust:dust:governance" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "Published/shared agents and default agents are discoverable in the workspace; exact catalog configuration was not observed.", "evidenceIds": [ "dust:dust:builder", "dust:dust:models" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Reusable agents and skills package instructions, knowledge and tools. A separate legacy prompt-library feature is not assumed.", "evidenceIds": [ "dust:dust:governance", "dust:dust:builder" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:governance", "dust:dust:spaces", "dust:dust:models" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Current custom MCP connections use the web Plugins flow with plan-specific creator and publication permissions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business and Enterprise/Edu custom remote MCP connections on ChatGPT web; Enterprise built-in tools only where explicitly named", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Enterprise model documentation lists search/research/analysis/uploads/canvas/projects/voice/images; this inventory is Enterprise-specific.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "partial", "answer": "Custom MCP servers can expose read and write/modify tools. OpenAPI-action migration/parity is not established by this MCP finding.", "evidenceIds": [ "chatgpt:oa-mcp-r2" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Full MCP/custom remote connections are documented for Business/Enterprise/Edu web. Current Plugins creation does not require Developer Mode and the guide does not label this current flow beta.", "evidenceIds": [ "chatgpt:oa-mcp-r2" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Personal app authorization and designated team service-account connections are separate routes.", "evidenceIds": [ "chatgpt:oa-apps", "chatgpt:oa-team-tasks" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Business admins/owners create/publish; Enterprise/Edu may delegate creation by RBAC but only admins/owners publish. Chat confirmations depend on app permissions/context; Workspace Agents use builder-specific controls. The live SharePoint app also documents separately enabled writes.", "evidenceIds": [ "chatgpt:oa-mcp-r2", "chatgpt:oa-sharepoint-r2" ] } ], "limitations": [ "Reconciliation: the rechecked MCP page redirects to Connecting custom MCP servers and replaces the old Developer Mode/search-only account with the current Plugins workflow. OpenAI-built apps are not assumed search-only.", "Custom remote MCP scope is web. No tool/authentication/approval fixture or universal write permission is claimed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-mcp-r2", "chatgpt:oa-apps", "chatgpt:oa-team-tasks", "chatgpt:oa-sharepoint-r2" ] }, { "productId": "dust", "claimId": "dust:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust supports built-in tools, customer MCP servers and personal or shared credentials.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Documented tools include knowledge search, table queries, web search, Computer, images, speech and agent orchestration.", "evidenceIds": [ "dust:dust:credits", "dust:dust:computer" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "supported", "answer": "Admins can connect customer-written MCP tools over secured publicly reachable URLs.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Admins add remote MCP servers with automatic/static OAuth or bearer-token authentication and can restrict tools to skills.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Shared credentials act as one service account; personal credentials use each user OAuth after initial admin setup.", "evidenceIds": [ "dust:dust:credentials" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Computer network domains can require user approval; dated connector releases describe approval for writes. A universal confirmation rule for every tool and unattended trigger was not established.", "evidenceIds": [ "dust:dust:computer", "dust:dust:changelog" ] } ], "limitations": [ "No external-tool call or access-boundary fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:credits", "dust:dust:computer", "dust:dust:tools", "dust:dust:credentials", "dust:dust:changelog" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Search, research and source links exist; external-provider and residency boundaries remain relevant.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Search is available on Business, Enterprise and Edu when permitted.", "evidenceIds": [ "chatgpt:oa-search" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Managed workspaces apply role/search controls; full Business-versus-Enterprise group policy was not verified.", "evidenceIds": [ "chatgpt:oa-search" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "Rewritten queries/general location can reach external search providers; external integrations are outside the ChatGPT residency guarantee.", "evidenceIds": [ "chatgpt:oa-search", "chatgpt:oa-residency" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Business and Enterprise include Deep Research; shared-report outcomes were not tested.", "evidenceIds": [ "chatgpt:oa-business", "chatgpt:oa-models" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Search responses provide source links/citations, with vendor warnings about correctness.", "evidenceIds": [ "chatgpt:oa-search" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-search", "chatgpt:oa-residency", "chatgpt:oa-business", "chatgpt:oa-models" ] }, { "productId": "dust", "claimId": "dust:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents can search the web and run multi-step Deep-dive research.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Web Search & Browse runs Google queries and reads result pages.", "evidenceIds": [ "dust:dust:web" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Web tools are selected in agent configuration; default Deep-dive can be disabled by admins. A universal per-group web-off rule was not established.", "evidenceIds": [ "dust:dust:web", "dust:dust:deep" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "The guide calls the search a Google query. The intermediary provider and countries handling queries/crawling were not established.", "evidenceIds": [ "dust:dust:web" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Deep-dive plans, spawns parallel specialists and produces a research report. It searches Company Data and cannot use Table Query.", "evidenceIds": [ "dust:dust:deep" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Deep-dive promises citations to web and company sources.", "evidenceIds": [ "dust:dust:deep" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:web", "dust:dust:deep" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business/Enterprise team tasks support cloud schedules and app events.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-work" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business and Enterprise team tasks, subject to workspace permissions", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Workspace Agents/team tasks use saved instructions, plugins and approved connections.", "evidenceIds": [ "chatgpt:oa-team-tasks" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Team tasks run on recurring schedules or one-time dates even while clients are closed.", "evidenceIds": [ "chatgpt:oa-team-tasks" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Supported Gmail/Slack events can start a task under configured permissions.", "evidenceIds": [ "chatgpt:oa-team-tasks" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Authorized members configure task instructions/triggers; admins and team owners manage connections.", "evidenceIds": [ "chatgpt:oa-team-tasks" ] } ], "limitations": [ "No event-trigger or multi-step fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-team-tasks" ] }, { "productId": "dust", "claimId": "dust:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents support schedules and webhook automation with admin-created event sources.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Agents orchestrate tools and sub-agents; external n8n and trigger workflows are documented. A separate visual multi-step chain canvas was not established.", "evidenceIds": [ "dust:dust:deep", "dust:dust:triggers", "dust:dust:changelog" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Agents can run on recurring schedules.", "evidenceIds": [ "dust:dust:schedules" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Built-in webhook sources include GitHub, Jira, Linear, Zendesk and Fathom; signed custom webhooks are supported.", "evidenceIds": [ "dust:dust:webhooks" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Admins connect event sources; builders/members attach filtered triggers in Agent Builder and can use natural-language trigger creation through Dust Default.", "evidenceIds": [ "dust:dust:webhooks", "dust:dust:changelog" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:deep", "dust:dust:triggers", "dust:dust:changelog", "dust:dust:schedules", "dust:dust:webhooks" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ChatGPT Work is the current multi-step task experience; legacy agent limits are historical.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-work" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Eligible Business and Enterprise Work access", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Current Work documentation describes longer multi-step tasks and finished document/spreadsheet/presentation deliverables on eligible paid workspaces.", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "Work documents reviewing progress and directing task execution; full tool-step visibility was not observed.", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Work uses applicable permissions and approval requirements; precise app-by-app side-effect confirmations were not fixture-tested.", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "A concrete stop-control workflow for a running Work task was not established from current Work documentation; no running-task fixture was executed.", "evidenceIds": [] } ], "limitations": [ "Reconciliation: the legacy agent page's current Overview explicitly says it is unavailable and directs users to Work. The older body's plan list/40-request quotas describe the retired experience and are excluded from this Work finding.", "Current Work is the sole source for positive execution/approval behavior; no gather-three-documents/draft-email fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "productId": "dust", "claimId": "dust:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Multi-step agent work and visible Deep-dive progress are documented; safety controls depend on tool and trigger.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Deep-dive plans, delegates and synthesizes, and Computer can execute deterministic file/code work.", "evidenceIds": [ "dust:dust:deep", "dust:dust:computer" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "supported", "answer": "Deep-dive documentation shows reasoning and sub-agent progress in real time.", "evidenceIds": [ "dust:dust:deep" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Computer domains may require user approval and selected connector write actions ask for approval. Pods agents can also act without a human, so universal write confirmation is not claimed.", "evidenceIds": [ "dust:dust:computer", "dust:dust:changelog", "dust:dust:pods" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "The 600-AWU root-task checkpoint offers Stop or Continue. A complete general stop/rollback behavior was not tested.", "evidenceIds": [ "dust:dust:credits" ] } ], "limitations": [ "No shared gather/documents/email fixture or side-effect audit was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:deep", "dust:dust:computer", "dust:dust:changelog", "dust:dust:pods", "dust:dust:credits" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The separate API platform is distinct from the governed ChatGPT workspace.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "partial", "answer": "API usage is separate from Business subscription billing. A supported API for the same ChatGPT workspace conversations/assistants was not established.", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Can documents be loaded through an API? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "API credits/rate limits do not transfer to Business workspace allowances; unified audit/budget/model policy was not established.", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Does the product expose itself to other agents over MCP? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: knowledge_api, mcp_server.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "productId": "dust", "claimId": "dust:AGT-06", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Dust offers conversation/knowledge APIs, enforceable API-key caps and OAuth MCP access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business conversation API; Enterprise adds Data Source API per pricing; MCP subject to workspace enablement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "api", "name": "Dust APIs and MCP server", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "Documented APIs retrieve/create conversations and messages with scoped API keys.", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:api-keys" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "supported", "answer": "The data-source API upserts documents into scoped data sources.", "evidenceIds": [ "dust:dust:upsert" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "supported", "answer": "Per-key caps reject further API usage at the limit. Model overrides obey workspace/tier rules; programmatic usage uses the workspace pool and does not count toward beta pooled group budgets.", "evidenceIds": [ "dust:dust:api-keys", "dust:dust:models", "dust:dust:credit-management" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "supported", "answer": "Global and EU MCP URLs expose authorized Dust knowledge, conversations, agents, files and Pods via OAuth; admins can disable access and control redirects.", "evidenceIds": [ "dust:dust:mcp-server" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:api-keys", "dust:dust:upsert", "dust:dust:models", "dust:dust:credit-management", "dust:dust:mcp-server" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, mobile and desktop clients exist, with plan-specific managed deployment.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "ChatGPT and Company Knowledge have web interfaces.", "evidenceIds": [ "chatgpt:oa-company" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "The current ChatGPT desktop app supports macOS and Windows.", "evidenceIds": [ "chatgpt:oa-work" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "Business is available on iPhone/Android; enterprise SSO app login was not trialled.", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "supported", "answer": "An official Chrome extension sets ChatGPT as the address-bar search destination.", "evidenceIds": [ "chatgpt:oa-search" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "partial", "answer": "Enterprise-only ChatGPT for Intune on iOS/iPadOS requires organizational onboarding; it supports Intune protection and Entra Conditional Access.", "evidenceIds": [ "chatgpt:oa-enterprise-notes" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Developer-mode MCP apps are documented as web-only; other tool/client gaps vary by feature.", "evidenceIds": [ "chatgpt:oa-mcp" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-company", "chatgpt:oa-work", "chatgpt:oa-business-faq", "chatgpt:oa-search", "chatgpt:oa-enterprise-notes", "chatgpt:oa-mcp" ] }, { "productId": "dust", "claimId": "dust:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, browser extension and Teams access are documented; native desktop/mobile availability remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web", "extension" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "extension", "name": "Dust browser extension", "type": "browser-extension" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Dust provides the hosted web workspace, including the EU region.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:models" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and macOS apps? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "unknown", "answer": "iOS and Android apps with SSO? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "supported", "answer": "The extension guide covers Chrome, Firefox and Chromium browsers.", "evidenceIds": [ "dust:dust:browser" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "unknown", "answer": "Which features are missing on mobile? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:models", "dust:dust:browser" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Official Office/Sheets add-ins and an Enterprise Teams entry point are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-office", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business Office/Sheets; Enterprise @ChatGPT Teams where explicitly stated", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-office", "name": "Official Microsoft Office and Google Sheets add-ins where stated", "type": "suite-addin" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "supported", "answer": "Word uses the same Microsoft add-in as Excel and PowerPoint; Word reads/edits the open document with formatting limits.", "evidenceIds": [ "chatgpt:oa-word" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "partial", "answer": "An Outlook connected app is documented; a native Outlook add-in was not established.", "evidenceIds": [ "chatgpt:oa-enterprise-notes" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "Enterprise @ChatGPT in Microsoft Teams can receive DMs/channel mentions after admin setup.", "evidenceIds": [ "chatgpt:oa-enterprise-notes" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "partial", "answer": "Business release notes document the native Google Sheets sidebar; Docs and Gmail-native assistant UI were not verified.", "evidenceIds": [ "chatgpt:oa-business-notes" ] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "supported", "answer": "Microsoft admins must allow the add-in and ChatGPT admins manage access; applicable token/credit allowances apply.", "evidenceIds": [ "chatgpt:oa-word" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-word", "chatgpt:oa-enterprise-notes", "chatgpt:oa-business-notes" ] }, { "productId": "dust", "claimId": "dust:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "An official Teams integration runs agents in Teams; document connectors do not imply Office add-ins.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "teams" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "teams", "name": "Dust in Microsoft Teams", "type": "teams-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "unknown", "answer": "Does it work inside Word, Excel and PowerPoint? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.", "evidenceIds": [] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "unknown", "answer": "Does it work inside Outlook? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.", "evidenceIds": [] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "Dust in Teams has an official integration guide and admin setup.", "evidenceIds": [ "dust:dust:teams" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "unknown", "answer": "Does it work inside Docs, Sheets or Gmail? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.", "evidenceIds": [] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "The Teams guide requires integration/admin authorization in a Dust workspace. Extra Microsoft/Dust licence charges were not established.", "evidenceIds": [ "dust:dust:teams" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:teams" ] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Document rewriting is documented; translation layout, glossaries and Swiss variants remain untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-office" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT for Word native add-in under Business/Enterprise/Edu workspace controls; availability guide says all ChatGPT plans", "addOns": [ "Microsoft Word and administrator-approved ChatGPT Microsoft add-in", "Applicable usage allowance/credits and workspace feature access" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-office", "name": "Official Microsoft Office and Google Sheets add-ins where stated", "type": "suite-addin" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Native ChatGPT for Word drafts, revises, reorganizes and checks clarity/terminology in the open document. Complex formatting/tables/charts can need manual adjustments.", "evidenceIds": [ "chatgpt:oa-word-r2" ] } ], "limitations": [ "This positive writing finding concerns the native Word add-in, not every chat/client surface.", "Translation layout, terminology/glossary behavior and Swiss variants remain untested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-word-r2" ] }, { "productId": "dust", "claimId": "dust:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents can perform language work, but document-translation fidelity and controlled terminology are untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Configurable agent instructions and Computer document editing support writing workflows; a separate dedicated proofreading product was not established.", "evidenceIds": [ "dust:dust:builder", "dust:dust:computer" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:computer" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native ChatGPT Images supports editing uploaded images; administrator restrictions remain a named gap.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Enterprise native image generation; output rights under the business Services Agreement", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "partial", "answer": "Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2-20261026" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "Users can upload an existing image and request edits or edit a generated image with text or the selection editor. The guide says Images is available on all tiers; the separate Images with thinking mode is not yet asserted for Enterprise/Edu.", "evidenceIds": [ "chatgpt:chatgpt:images-editing-20261026" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "unknown", "answer": "Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use.", "evidenceIds": [ "chatgpt:oa-services-20261026" ] } ], "limitations": [ "image_generation: Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified.", "admin_control: Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.", "usage_terms: The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2-20261026", "chatgpt:oa-services-20261026", "chatgpt:chatgpt:images-editing-20261026" ] }, { "productId": "dust", "claimId": "dust:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Image tools use reference images and parallel generation; exact model and output-right terms need further evidence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "partial", "answer": "Image Generation is a configurable agent capability with SynthID-marked output. The exact current model identifier is not named in the checked guide.", "evidenceIds": [ "dust:dust:images" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "partial", "answer": "Uploaded and prior generated images can be used as references, with up to 14 references. Precise inpainting/masking controls were not established.", "evidenceIds": [ "dust:dust:images" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "partial", "answer": "Builders enable image tools in an agent, while group governance controls who creates/publishes agents. A separate organization/group image-off switch was not established.", "evidenceIds": [ "dust:dust:images", "dust:dust:governance" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "unknown", "answer": "What usage rights apply to output? The image guide and legal entry points were checked. Current model identifier, per-image tariff and contractual output usage rights were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:images", "dust:dust:governance" ] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live Voice and recording uploads are documented with seat- and billing-specific rules.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "partial", "answer": "Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed.", "evidenceIds": [ "chatgpt:oa-voice" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "partial", "answer": "The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee.", "evidenceIds": [ "chatgpt:chatgpt:mobile-read-aloud-20261026" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "partial", "answer": "Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract.", "evidenceIds": [ "chatgpt:oa-voice" ] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot.", "evidenceIds": [ "chatgpt:oa-files-20261026" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "dictation: Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed.", "read_aloud: The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee.", "voice_conversation: Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract.", "meeting_summaries: Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot.", "swiss_german_speech: Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-voice", "chatgpt:oa-files-20261026", "chatgpt:chatgpt:mobile-read-aloud-20261026" ] }, { "productId": "dust", "claimId": "dust:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Speech generation and meeting-transcript integrations are documented; live voice and Swiss German recognition remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "unknown", "answer": "Can users dictate prompts? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.", "evidenceIds": [] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "partial", "answer": "Speech Generator converts written text to MP3 audio with selectable voices/languages; a one-click read-aloud mode for all responses was not established.", "evidenceIds": [ "dust:dust:speech" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "supported", "answer": "Connected Granola/Fathom/Gong/Praiz transcripts can feed summaries; private Gong transcripts are excluded. This is not a native meeting recorder claim.", "evidenceIds": [ "dust:dust:meetings" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:speech", "dust:dust:meetings" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Code-backed analysis and generated documents are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-work" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Enterprise Chat analysis/canvas; Business and Enterprise Work deliverables where Work is enabled", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Enterprise lists data analysis; its documented code path uses a stateful Jupyter/Python environment without external network access.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-analysis-r2" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "For the Enterprise analysis path, the direct guide documents static charts and selected interactive bar/line/pie/scatter charts.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-analysis-r2" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "partial", "answer": "Eligible Business and Enterprise Work creates documents, spreadsheets and presentations. Exact download-format/editability fidelity was not fixture-tested.", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "partial", "answer": "Enterprise model/tool inventory lists canvas and Enterprise settings govern role access. This does not establish canvas on every Business seat/client.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-admin-settings" ] } ], "limitations": [ "Each atom distinguishes Enterprise Chat tools from Business/Enterprise Work output. Work is explicitly included as a surface.", "No formula workbook, downloadable Office/PDF fidelity or canvas-editing fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-analysis-r2", "chatgpt:oa-work-r2", "chatgpt:oa-admin-settings" ] }, { "productId": "dust", "claimId": "dust:WORK-06", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Computer executes analysis and creates real Office files; Frames provide editable interactive output.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Computer executes code to inspect and transform Excel/CSV, compute every-row results and return edited workbooks.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "Computer documents chart generation from spreadsheet data and inclusion in reports/decks.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Computer creates/edits Word, Excel and PowerPoint files and returns downloadable artifacts, with fidelity caveats.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Frames are persistent interactive content that can be revised through agents and shared.", "evidenceIds": [ "dust:dust:frames" ] } ], "limitations": [ "No Excel/PowerPoint fixture or artifact fidelity test. File Generation is deprecated in favor of Computer as of October 14, 2026." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:computer", "dust:dust:frames" ] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared projects and team resources support collaboration with explicit visibility limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Managed-workspace sharing is controlled by permissions; shared-project chats require project membership.", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-admin-settings" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Shared projects and Enterprise team Pages/Spaces are documented.", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-enterprise-notes" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "partial", "answer": "Shared-project chats support branching rather than synchronous collaboration on the same chat. Enterprise Teams conversations can use @ChatGPT.", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-enterprise-notes" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Project members can view/download added files; uploading information into a shared project can expose it to other members. This is different from rechecking original source ACLs.", "evidenceIds": [ "chatgpt:oa-projects" ] } ], "limitations": [ "No cross-group sharing or restricted-source leakage test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-admin-settings", "chatgpt:oa-enterprise-notes" ] }, { "productId": "dust", "claimId": "dust:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Pods provide shared team conversations, files and tasks; source-sharing effects still need testing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Pod conversations are visible to all members, who can contribute.", "evidenceIds": [ "dust:dust:pod-chats" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Open/Restricted Pods group conversations, files and tasks; restricted access is invite-only.", "evidenceIds": [ "dust:dust:pods" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "supported", "answer": "Teammates and agents participate in the same Pod thread and can be mentioned.", "evidenceIds": [ "dust:dust:pod-chats" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "All Pod members read conversation contents. Spaces restrict source/agent use and personal tools act under their user; recipient-safe redaction of previously generated text was not established.", "evidenceIds": [ "dust:dust:pod-chats", "dust:dust:permissions", "dust:dust:credentials" ] } ], "limitations": [ "No cross-group sharing fixture. Do not infer source-ACL propagation from Pod membership." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pod-chats", "dust:dust:pods", "dust:dust:permissions", "dust:dust:credentials" ] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "German, French and Italian UI settings are documented; quality was not observed.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "Browser and mobile language settings include German, French and Italian.", "evidenceIds": [ "chatgpt:oa-language" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "partial", "answer": "The Trust Portal lists a VPAT document; its conformance level, version and scope were not inspected.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: dach_language_quality, admin_ui_languages.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-language", "chatgpt:oa-trust" ] }, { "productId": "dust", "claimId": "dust:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "German and French UI releases are documented alongside English, with remaining English areas.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "October 21, 2026 release adds German; October 16 adds French alongside English US/UK, across product, Frames, extension, Sidekick and Slack/Teams.", "evidenceIds": [ "dust:dust:changelog" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "partial", "answer": "Release notes explicitly leave agent/skill names and instructions in English. German/French naturalness and completeness were not observed; Italian UI was not established.", "evidenceIds": [ "dust:dust:changelog" ] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? The dated locale announcements were checked; Italian UI and a WCAG conformance statement/report were not established.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "partial", "answer": "Admins can set a workspace default language. A complete German admin-screen walkthrough was not observed.", "evidenceIds": [ "dust:dust:changelog" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:changelog" ] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business SAML/OIDC is distinct from Enterprise directory lifecycle controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "Business supports SAML and OIDC identity-provider connections.", "evidenceIds": [ "chatgpt:oa-business-sso" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Business includes SSO and domain verification; Enterprise uses its managed identity setup.", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy.", "evidenceIds": [ "chatgpt:chatgpt:native-mfa-enforcement-20261026" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "partial", "answer": "Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested.", "evidenceIds": [ "chatgpt:oa-enterprise-notes-20261026" ] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "partial", "answer": "Business can verify more than one domain; verification does not automatically merge personal accounts.", "evidenceIds": [ "chatgpt:oa-business-sso" ] } ], "limitations": [ "mfa: Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy.", "conditional_access: Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested.", "domain_capture: Business can verify more than one domain; verification does not automatically merge personal accounts." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart", "chatgpt:oa-enterprise-notes-20261026", "chatgpt:chatgpt:native-mfa-enforcement-20261026" ] }, { "productId": "dust", "claimId": "dust:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SAML SSO can be enforced; Business offers it from five seats on demand.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "SAML SSO is documented, with Okta, Entra ID and JumpCloud named on pricing. Enterprise marketing also names OIDC; a full provider/protocol matrix was not verified.", "evidenceIds": [ "dust:dust:sso", "dust:dust:pricing", "dust:dust:enterprise" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Business pricing lists SSO for 5+ seats on demand; Enterprise includes it.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "Enforced SAML routes sign-in through the IdP. Specific MFA enforcement behavior was not tested or established in the checked setup guide.", "evidenceIds": [ "dust:dust:sso" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Can the company claim its email domain? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.", "evidenceIds": [] } ], "limitations": [ "No self-serve SSO login test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:sso", "dust:dust:pricing", "dust:dust:enterprise" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standalone Business and Enterprise differ materially in provisioning and leaver behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "Standalone Business excludes SCIM. Enterprise supports directory sync; tenant sync alone does not grant workspace access.", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "supported", "answer": "Business standalone excludes synchronized groups. Enterprise directory groups can receive separate workspace assignments.", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "partial", "answer": "Business automatic account creation can add eligible verified-domain sign-ins where available; this is distinct from SCIM.", "evidenceIds": [ "chatgpt:oa-business-sso" ] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "supported", "answer": "Removal revokes access immediately. Business data remains indefinitely; Enterprise/Edu follow retention. GPT/project ownership transfers without private chat/file visibility.", "evidenceIds": [ "chatgpt:oa-leavers" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Business owners buy and reassign Standard/Premium seats; Enterprise separates roles, seats and access.", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-members" ] } ], "limitations": [ "No SCIM or leaver fixture was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart", "chatgpt:oa-leavers", "chatgpt:oa-billing", "chatgpt:oa-members" ] }, { "productId": "dust", "claimId": "dust:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise SCIM and group roles are documented, with specific annual-seat reclaim behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Enterprise for SCIM; seat-management differences stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "SCIM 2.0 creates, updates and deactivates users from an IdP as an Enterprise feature.", "evidenceIds": [ "dust:dust:provision" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "supported", "answer": "Provisioned IdP groups govern Space access and can map to Admin/Manager roles.", "evidenceIds": [ "dust:dust:provision", "dust:dust:spaces" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "unknown", "answer": "Are users created at first login? Provisioning and seat docs were checked. First-login JIT creation and complete leaver-data transfer were not established.", "evidenceIds": [] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "SCIM deactivates users; removal/reassignment affects seats but exact chat/agent/knowledge ownership transfer was not tested.", "evidenceIds": [ "dust:dust:provision", "dust:dust:seats" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Admins assign seat types independent of roles. Unassigned members cannot interact with agents; annual seats return to stock, and already-granted credits can persist to period end.", "evidenceIds": [ "dust:dust:seats" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:provision", "dust:dust:spaces", "dust:dust:seats" ] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise groups/RBAC and delegated roles differ from Business administration.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Enterprise/Edu roles include member, analytics viewer, admin and owner; Enterprise can delegate group tasks.", "evidenceIds": [ "chatgpt:oa-members" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Enterprise sync/manual groups can receive roles; standalone Business synchronized groups are excluded.", "evidenceIds": [ "chatgpt:oa-admin-quickstart", "chatgpt:oa-business-sso" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Enterprise controls models, GPTs, canvas, projects, memory and Work by workspace/role; exact per-group feature matrix was not tested.", "evidenceIds": [ "chatgpt:oa-admin-settings" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "The Services Agreement allows affiliates within one workspace or separate affiliate orders/workspaces. It does not prove an arbitrary subsidiary-isolation console.", "evidenceIds": [ "chatgpt:oa-services" ] } ], "limitations": [ "No disabled-feature test with two users was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-members", "chatgpt:oa-admin-quickstart", "chatgpt:oa-business-sso", "chatgpt:oa-admin-settings", "chatgpt:oa-services" ] }, { "productId": "dust", "claimId": "dust:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust separates Admin, Manager, Member and group-manager permissions and supports restricted knowledge spaces.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Admins control all governance; Managers delegate member/group/usage administration; group managers administer selected groups.", "evidenceIds": [ "dust:dust:governance" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Permissions go to manual or provisioned groups using Everyone, Groups or Admin-only modes. Multiple grants combine additively.", "evidenceIds": [ "dust:dust:governance" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Group controls cover agent/skill creation and publishing, automation charging, billing/security and model ceilings. An exhaustive per-feature toggle matrix for uploads/web/images was not established.", "evidenceIds": [ "dust:dust:governance", "dust:dust:tiers" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Restricted Spaces and Pods separate audiences inside a workspace; separate legal/subsidiary tenant boundaries within one contract were not established.", "evidenceIds": [ "dust:dust:spaces", "dust:dust:pods" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:governance", "dust:dust:tiers", "dust:dust:spaces", "dust:dust:pods" ] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business documents adoption/member analytics; Enterprise/Edu now documents CSV exports and specific aggregate-report privacy controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business workspace analytics; Enterprise/Edu export and Task insights controls only where explicitly identified", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Business has workspace analytics with active users, messages and credits.", "evidenceIds": [ "chatgpt:oa-business-notes-20261026" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified.", "evidenceIds": [ "chatgpt:oa-business-notes-20261026" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "partial", "answer": "Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established.", "evidenceIds": [ "chatgpt:chatgpt:enterprise-analytics-export-20261026", "chatgpt:oa-enterprise-notes-20261026" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting.", "evidenceIds": [ "chatgpt:chatgpt:enterprise-analytics-export-20261026" ] } ], "limitations": [ "breakdowns: Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified.", "export: Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established.", "privacy_modes: Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-notes-20261026", "chatgpt:chatgpt:enterprise-analytics-export-20261026", "chatgpt:oa-enterprise-notes-20261026" ] }, { "productId": "dust", "claimId": "dust:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Consumption analytics has detailed attribution and exports without message content.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "partial", "answer": "Pricing lists usage/adoption reporting; the Analytics guide focuses on credit consumption and attribution rather than a complete active-user adoption scorecard.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:analytics" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "supported", "answer": "Analytics filters/ranks agents, members, groups, models, tools, sources, API keys, skills and Pods. Group attribution may count a member in several groups.", "evidenceIds": [ "dust:dust:analytics" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "Raw CSV consumption export and API analytics export are documented, with workspace enablement and key-scope restrictions.", "evidenceIds": [ "dust:dust:analytics" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Analytics exports omit message content, but contain member/message/conversation identifiers. Pseudonymous or works-council privacy modes were not established.", "evidenceIds": [ "dust:dust:analytics" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:analytics" ] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business has credit and recharge limits; these do not equate to a full cost-centre system.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Business analytics show member seat types, credits and messages.", "evidenceIds": [ "chatgpt:oa-business-notes" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Business permits seat-type monthly credit limits and per-user overrides; defaults have no specified limits.", "evidenceIds": [ "chatgpt:oa-credit-controls" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "Credit-backed features can become unavailable when credits are insufficient; exact monthly-limit overshoot/stop timing was not tested.", "evidenceIds": [ "chatgpt:oa-credit-controls" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? Unverified after checking Business spend-control docs; group/cost-centre allocation and chargeback export not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: chargeback.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-notes", "chatgpt:oa-credit-controls" ] }, { "productId": "dust", "claimId": "dust:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Credit plans offer consumption visibility, member limits and plan-specific pooled budgets, with programmatic exceptions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Analytics and Credits show consumed credits by member, group, model, tool and agent. Credits are not assumed to be invoice currency.", "evidenceIds": [ "dust:dust:analytics", "dust:dust:credit-management" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Members have shared-pool spend limits; beta group budgets require Enterprise Pooled. Programmatic monthly and API-key caps are separate.", "evidenceIds": [ "dust:dust:credit-management", "dust:dust:api-keys" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "supported", "answer": "Pool limits/group budgets block further requests; an in-progress message can finish above its starting cap. API calls reject at per-key caps. Optional automatic seat upgrades may increase billed subscriptions.", "evidenceIds": [ "dust:dust:credit-management", "dust:dust:api-keys" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "partial", "answer": "Consumption CSV includes groups and identifiers, but group attribution can duplicate usage and is not a guaranteed invoice-ready cost-center chargeback.", "evidenceIds": [ "dust:dust:analytics" ] } ], "limitations": [ "Group budgets are beta and exclude programmatic usage. No budget fixture test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:analytics", "dust:dust:credit-management", "dust:dust:api-keys" ] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise/Edu compliance access is owner-granted; Business documents conditional owner exports for individual members.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Enterprise/Edu Compliance Platform and role permissions; Business default private-history/analytics boundaries and conditional owner per-member export", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Enterprise/Edu Compliance Platform exposes append-only audit/authentication/app events, with category-scoped Admin keys.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "partial", "answer": "Enterprise/Edu: only an owner grants broad compliance or Conversation messages access, including locked-chat messages. Business: default history and routine analytics do not expose all private chats. Owners can export an individual member via the Business workspace > Members > member three-dot menu > Export data, if available. Bulk all-chat coverage is unverified.", "evidenceIds": [ "chatgpt:oa-compliance-r2", "chatgpt:oa-business-faq-r2", "chatgpt:oa-business-privacy-r2", "chatgpt:oa-business-owner-export-r3" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "Enterprise/Edu can export eligible compliance logs into SIEM/data-lake/partner systems. Business eligibility is not inferred.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "partial", "answer": "Enterprise/Edu Compliance Platform documents eDiscovery integrations; native legal-hold operation was not verified.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "supported", "answer": "Enterprise/Edu Compliance Logs Platform gives30-day availability; longer retention requires continuous external downloads.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] } ], "limitations": [ "Business routine visibility, conditional owner per-member export and Enterprise/Edu Compliance access are separate operations. No audit or archive fixture was run.", "No blanket Business no-admin-access guarantee. No Enterprise/Edu compliance entitlement is transferred to Business." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-compliance-r2", "chatgpt:oa-business-faq-r2", "chatgpt:oa-business-privacy-r2", "chatgpt:oa-business-owner-export-r3" ] }, { "productId": "dust", "claimId": "dust:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has documented event logs and SIEM delivery; content logging and legal hold remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web", "api" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Enterprise", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "api", "name": "Dust APIs and MCP server", "type": "api" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Enterprise Audit Logs record significant admin/security, user, API-key, system and tool events with timestamps, targets and actor metadata.", "evidenceIds": [ "dust:dust:audit" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "unknown", "answer": "Can prompts and answers be retained for compliance, and is it configurable? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.", "evidenceIds": [] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "CSV export and continuous destinations include Datadog, Splunk, S3, GCS and custom HTTPS.", "evidenceIds": [ "dust:dust:audit" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Enterprise marketing states 365-day audit retention; no underlying report/contract or configurable retention details were retrieved.", "evidenceIds": [ "dust:dust:enterprise" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:audit", "dust:dust:enterprise" ] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise/Edu can integrate compliance data with DLP; inline redaction was not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "unknown", "answer": "Is personal data detected in prompts and files? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.", "evidenceIds": [] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "unknown", "answer": "Is it redacted, masked, blocked or only warned? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.", "evidenceIds": [] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "unknown", "answer": "Can admins add custom patterns or terms? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.", "evidenceIds": [] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "Compliance Platform lists DLP partners including Purview and Netskope. This does not establish pre-model prompt redaction.", "evidenceIds": [ "chatgpt:oa-compliance" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "unknown", "answer": "Where does filtering run? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: pii_detection, pii_action, custom_patterns, filter_location.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-compliance" ] }, { "productId": "dust", "claimId": "dust:ADM-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has policy reminders and workspace controls; enforcement coverage remains partly unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "unknown", "answer": "Can admins set organisation-wide instructions? Unverified after checking Enterprise settings, Services Agreement and compliance docs; an enforced organization system prompt was not established.", "evidenceIds": [] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "partial", "answer": "The Enterprise AI policy modal appears every 30 days and after updates; mandatory acknowledgment behavior was not established.", "evidenceIds": [ "chatgpt:oa-admin-settings" ] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Service usage restrictions apply; customer-configurable topic filters were not established.", "evidenceIds": [ "chatgpt:oa-services" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "partial", "answer": "Compliance app/audit events are available; complete policy-violation coverage was not verified.", "evidenceIds": [ "chatgpt:oa-compliance" ] } ], "limitations": [ "Unverified parts: org_instructions.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-admin-settings", "chatgpt:oa-services", "chatgpt:oa-compliance" ] }, { "productId": "dust", "claimId": "dust:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents have persistent instructions and workspace governance; broad enforced content-policy administration is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "partial", "answer": "Admins/builders configure agent instructions; an enforced single organization-wide instruction applied to every agent/message was not established.", "evidenceIds": [ "dust:dust:builder", "dust:dust:governance" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Image Generation documents NSFW/celebrity safety filtering. Custom organization-wide topic/content rules were not established.", "evidenceIds": [ "dust:dust:images" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:governance", "dust:dust:images" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise/Edu residency separates regional content storage from GPU execution and global operations.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Eligible new Enterprise/Edu workspaces can select Europe, EEA + Switzerland, for in-scope content at rest. Standalone Business eligibility is not established.", "evidenceIds": [ "chatgpt:oa-residency" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Eligible Enterprise/Edu can configure same-region European GPU inference; CPU tasks and external apps/search can process elsewhere.", "evidenceIds": [ "chatgpt:oa-residency" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "partial", "answer": "In-scope content backups/replicas stay in-region; system metadata and non-content logs are outside the general residency commitment.", "evidenceIds": [ "chatgpt:oa-residency" ] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Authorized staff access has purpose restrictions; an EU/Swiss-only support-access region was not established.", "evidenceIds": [ "chatgpt:oa-privacy" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "partial", "answer": "Europe includes Switzerland as a region grouping; this is not a Switzerland-only storage/inference/support commitment.", "evidenceIds": [ "chatgpt:oa-residency" ] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Residency is documented for eligible Enterprise/Edu, with storage included at no extra charge; inference has separate eligibility.", "evidenceIds": [ "chatgpt:oa-residency" ] } ], "limitations": [ "Cloud infrastructure subprocessors include multiple providers. Exact placement per workspace, support geography and CPU processing remain separate questions." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-residency", "chatgpt:oa-privacy" ] }, { "productId": "dust", "claimId": "dust:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "EU workspace and EU model controls are distinct from general hosting and global subprocessing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Pricing/security advertise EU or US workspace hosting. Exact cloud provider, storage country and index location were not established.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:security" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "EU credit-priced workspaces using Dust-hosted models can enable EU-hosted models only after all active agents comply. BYOK is outside this setting; not every model is eligible.", "evidenceIds": [ "dust:dust:eu-models" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "The controller privacy policy permits non-EEA access/processing including the US; it does not establish customer-content support access by staff country.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "supported", "answer": "Business and Enterprise list EU/US residency; EU-only model restrictions additionally require EU region and credit pricing with Dust model hosting.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:eu-models" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:security", "dust:dust:eu-models", "dust:dust:privacy" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ChatGPT is a hosted workspace; customer-hosted deployment contracts remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "partial", "answer": "Business and Enterprise are hosted, separately administered workspaces; implementation isolation was not tested.", "evidenceIds": [ "chatgpt:oa-business" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "unknown", "answer": "Is a dedicated single-tenant instance offered, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Can it run in the customer's own cloud account, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "unknown", "answer": "Which features are missing outside SaaS? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: dedicated_instance, customer_cloud, on_premise, air_gapped, mode_feature_gaps.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business" ] }, { "productId": "dust", "claimId": "dust:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Hosted Business and Enterprise single-tenant offers are public; supported customer-operated whole-platform modes are unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web", "enterprise-single" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": null, "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "enterprise-single", "name": "Dust Enterprise single-tenant deployment", "type": "managed-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "partial", "answer": "Business is a self-serve hosted workspace; exact shared-infrastructure isolation architecture is not documented in the checked pages.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:privacy" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "supported", "answer": "Enterprise pricing advertises single-tenant deployment. Numerical seat/spend minimum, supported countries and operating terms were not established.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Can it run in the customer's own cloud account, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "Business/Enterprise packaging differs in connectors, MCP, Spaces, APIs and governance. No customer-operated hosting feature-parity contract was established.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:privacy" ] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The business contract restricts content reuse; retention and human access remain separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Services Agreement 4.2 prohibits using customer content to develop/improve services without explicit agreement.", "evidenceIds": [ "chatgpt:oa-services" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "The same business protection covers OpenAI model use; third-party app data handling needs its own terms.", "evidenceIds": [ "chatgpt:oa-services", "chatgpt:oa-apps" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Chat/workspace retention is not API zero-retention. Provider abuse/security retention is not fully quantified for every plan.", "evidenceIds": [ "chatgpt:oa-privacy" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Self-serve Business documentation directs zero-retention requirements to contracted offerings; ChatGPT-specific eligibility/terms were not obtained.", "evidenceIds": [ "chatgpt:oa-business" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "Enterprise privacy limits authorized staff access by purpose; the subprocessor list also describes review of flagged content. This is not a no-human-access guarantee.", "evidenceIds": [ "chatgpt:oa-privacy", "chatgpt:oa-subprocessors" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-services", "chatgpt:oa-apps", "chatgpt:oa-privacy", "chatgpt:oa-business", "chatgpt:oa-subprocessors" ] }, { "productId": "dust", "claimId": "dust:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust publishes no-training and provider-retention claims; the customer DPA was not retrieved.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "partial", "answer": "The security page claims customer data is never used for model training. This remains vendor-claimed because no customer DPA/contract clause was retrieved.", "evidenceIds": [ "dust:dust:security" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "The privacy policy names OpenAI, Anthropic, Mistral, Google and Fireworks as prohibited from training on customer/personal content; BYOK arrangements need separate confirmation.", "evidenceIds": [ "dust:dust:training-policy" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "The policy states providers do not log Customer Content for human review or save it to disk. Exception/abuse-retention periods were not established from customer contracts.", "evidenceIds": [ "dust:dust:training-policy" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Security and privacy pages assert provider zero retention, but applicable plan/model exceptions were not contract-verified.", "evidenceIds": [ "dust:dust:security", "dust:dust:training-policy" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "The published policy says listed providers do not log Customer Content for human review. This is a vendor assertion, not an independently reviewed model-provider contract.", "evidenceIds": [ "dust:dust:training-policy" ] } ], "limitations": [ "Controller privacy-policy scope is distinct from processor DPA coverage." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:security", "dust:dust:training-policy" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Retention differs by content and operation: Enterprise/Edu policy, Business member removal, user deletion and conditional admin controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "supported", "answer": "Saved chats remain until deletion/applicable policy. The leaver guide specifically retains removed Business members' chats/files/canvas indefinitely; Enterprise/Edu leavers follow configured retention. This is removal behavior, not a complete Business admin-settings specification.", "evidenceIds": [ "chatgpt:oa-retention-r2", "chatgpt:oa-leavers-r2" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "partial", "answer": "Enterprise/Edu configuration is documented. The privacy page says Business admins can control retention, and the managed-account notice makes controls configuration-dependent; the exact standalone Business setting, role, supported periods and content coverage were not verified.", "evidenceIds": [ "chatgpt:oa-leavers-r2", "chatgpt:oa-privacy-r2", "chatgpt:oa-managed-access-r2" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Users delete saved chats and Library files separately; deletion is normally scheduled within30 days, with de-identification/legal/security exceptions and separate Enterprise inactive-file backup handling.", "evidenceIds": [ "chatgpt:oa-retention-r2" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "DPA 2.11 provides return/deletion on customer instruction after contract expiry, subject to legal retention; no fixed retrieval/deletion deadline is stated there.", "evidenceIds": [ "chatgpt:oa-dpa" ] } ], "limitations": [ "Member removal is not content deletion: project/GPT ownership reassignment does not grant access to the removed member's private conversations.", "The broader Business privacy retention statement is recorded alongside the detailed operational gaps instead of being discarded or treated as an Enterprise-equivalent setting." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-retention-r2", "chatgpt:oa-leavers-r2", "chatgpt:oa-privacy-r2", "chatgpt:oa-managed-access-r2", "chatgpt:oa-dpa" ] }, { "productId": "dust", "claimId": "dust:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Some user deletion and memory retention behavior is documented; tenant-wide retention schedules remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Agent memories persist until manually deleted. This does not define default retention for all conversations, files, indexes or logs.", "evidenceIds": [ "dust:dust:memory" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "partial", "answer": "Enterprise pricing offers custom data retention; periods, deletion mechanics and exceptions were not retrieved.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Users can delete conversations and agent memories. Backup erasure timing and all attached-file deletion behavior were not established.", "evidenceIds": [ "dust:dust:delete-chat", "dust:dust:memory" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "unknown", "answer": "What is deleted at contract end, and when? Conversation/memory docs, Enterprise pricing and unreadable legal entry points were checked. Contract-end erasure timing and complete storage/index/log retention defaults remain unknown.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:memory", "dust:dust:pricing", "dust:dust:delete-chat" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A dated processor list and contractual transfer/notice rules are public.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "supported", "answer": "OpenAI publishes a product-scoped list updated 2026-10-14.", "evidenceIds": [ "chatgpt:oa-subprocessors-20261026" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "partial", "answer": "Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee.", "evidenceIds": [ "chatgpt:oa-subprocessors-20261026" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA 2.9 gives notification and a 30-day objection period; subscribers can receive email.", "evidenceIds": [ "chatgpt:oa-dpa-20261026" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified.", "evidenceIds": [ "chatgpt:oa-services-20261026", "chatgpt:oa-subprocessors-20261026" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "DPA 4.1 uses SCC safeguards or an applicable adequacy decision for transfers of EEA/Swiss data.", "evidenceIds": [ "chatgpt:oa-dpa-20261026" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "supported", "answer": "OpenAI publishes a Government User Data Request Policy and semiannual transparency reports from its official Trust and transparency page. Current listed reporting includes January–June 2026.", "evidenceIds": [ "chatgpt:chatgpt:government-transparency-20261026" ] } ], "limitations": [ "subprocessor_countries: Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee.", "parent_jurisdiction: EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-subprocessors-20261026", "chatgpt:oa-dpa-20261026", "chatgpt:oa-services-20261026", "chatgpt:chatgpt:government-transparency-20261026" ] }, { "productId": "dust", "claimId": "dust:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust identifies a French operating entity; customer subprocessor inventory and notice rules remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "unknown", "answer": "Is a dated sub-processor list published? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.", "evidenceIds": [] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "Which countries do sub-processors operate in? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.", "evidenceIds": [] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "unknown", "answer": "Are customers notified of sub-processor changes? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.", "evidenceIds": [] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "The public policy identifies Permutation Labs at a Paris, France address. A separate parent company or controlling entity was not established.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "partial", "answer": "For its controller processing, the privacy policy describes adequacy or EU SCC safeguards for non-EU transfers, including the US. Customer processor transfer terms were not retrieved.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "partial", "answer": "The controller policy allows legally required disclosure to authorities; a dedicated government-request transparency policy for customer content was not established.", "evidenceIds": [ "dust:dust:privacy" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:privacy" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business contracts and DPA are public; sector/legal conclusions remain outside this pass.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "The Services Agreement incorporates the public DPA; negotiability is not established.", "evidenceIds": [ "chatgpt:oa-services-20261026", "chatgpt:oa-dpa-20261026" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed.", "evidenceIds": [ "chatgpt:oa-dpa-20261026" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "For EEA/Swiss/UK customers, governing law is Ireland and venue Dublin under the standard agreement; contracting party differs for UK.", "evidenceIds": [ "chatgpt:oa-services-20261026" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment.", "evidenceIds": [ "chatgpt:chatgpt:eu-ai-act-resources-20261026" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved.", "evidenceIds": [ "chatgpt:oa-services-20261026" ] } ], "limitations": [ "dpa: The Services Agreement incorporates the public DPA; negotiability is not established.", "revdsg_gdpr: The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed.", "ai_act_materials: A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment.", "sector_materials: The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-services-20261026", "chatgpt:oa-dpa-20261026", "chatgpt:chatgpt:eu-ai-act-resources-20261026" ] }, { "productId": "dust", "claimId": "dust:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise offers custom MSA/DPA terms, while the underlying legal materials were inaccessible.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Enterprise pricing explicitly offers custom MSA/DPA terms. The form, sign-up incorporation and negotiability boundaries were not inspected.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "Marketing and privacy materials reference GDPR; explicit Swiss revDSG coverage in the customer DPA was not established.", "evidenceIds": [ "dust:dust:security", "dust:dust:privacy" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "unknown", "answer": "Which law and court govern the contract? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.", "evidenceIds": [] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "unknown", "answer": "Is EU AI Act documentation provided? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.", "evidenceIds": [] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Security marketing says the service enables HIPAA compliance. A BAA, FINMA or banking-secrecy outsourcing pack was not retrieved.", "evidenceIds": [ "dust:dust:security" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:security", "dust:dust:privacy" ] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Trust-portal claims remain unverified certificate assertions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "The portal lists ISO/IEC 27001:2022; issuer, precise certified scope and expiry were not inspected.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "The portal claims SOC 2 Type 2; the actual report and reporting period were not reviewed.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Unverified after checking Trust Portal public index; no C5 attestation or certificate issuer/validity/period evidence.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "The portal lists 27017, 27018, 27701 and 42001; none is certificate-verified here.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "supported", "answer": "The public Trust Portal lists public/private documents and an access-request route; no access request was made.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "A Pentest Report entry exists; the report scope and results were not retrieved.", "evidenceIds": [ "chatgpt:oa-trust" ] } ], "limitations": [ "All certification assertions use vendor-claimed evidence, never certificate-verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "productId": "dust", "claimId": "dust:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SOC 2 Type II is claimed publicly, without a verified report or certificate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "unknown", "answer": "ISO 27001 with scope and validity? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "Dust security/pricing claim SOC 2 Type II. Auditor, reporting period and exact service scope were not verified.", "evidenceIds": [ "dust:dust:security", "dust:dust:pricing" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "unknown", "answer": "Which other certificates (27701, 42001, TISAX)? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "The security page directs customers to trust.dust.com; underlying reports were not accessible in this public source pass.", "evidenceIds": [ "dust:dust:security" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "unknown", "answer": "Are independent penetration test summaries available? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:security", "dust:dust:pricing" ] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Encryption, optional Enterprise key control and IP restrictions are documented separately.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "OpenAI states AES-256 at rest and TLS 1.2+ in transit.", "evidenceIds": [ "chatgpt:oa-privacy" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "partial", "answer": "Eligible Enterprise/Edu EKM uses external AWS/GCP/Azure master keys and an account representative; feature coverage requires the EKM matrix.", "evidenceIds": [ "chatgpt:oa-ekm" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Enterprise/Edu IP allowlists block off-list user traffic; the Compliance API has separate enforced policies. This does not establish private-link connectivity.", "evidenceIds": [ "chatgpt:oa-ip" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "unknown", "answer": "How are customers separated in shared SaaS? Unverified after checking enterprise privacy, EKM and IP documentation; tenant-isolation implementation and full key-location/feature matrix not tested.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: tenant_isolation.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-privacy", "chatgpt:oa-ekm", "chatgpt:oa-ip" ] }, { "productId": "dust", "claimId": "dust:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust claims AES-256/TLS and advertises Enterprise single tenancy; customer key custody is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "The security page states AES-256 at rest and TLS in transit; this is a vendor claim.", "evidenceIds": [ "dust:dust:security" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "unknown", "answer": "Can the customer manage or hold the keys? Security, pricing and network/MCP docs were checked. Customer-managed/held data-encryption keys and key-location guarantees were not established. Provider API BYOK is not encryption-key custody.", "evidenceIds": [] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Custom MCP servers can restrict access and use documented static egress on verified domains. This is tool connectivity, not proof of private connectivity to the whole service.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "partial", "answer": "Enterprise offers single tenancy; shared Business tenancy and lower-level isolation mechanics were not established.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:security", "dust:dust:tools", "dust:dust:pricing" ] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial confidentiality and authorized access rules are documented; no plan-specific professional-secrecy undertaking was retrieved.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Is it a dedicated offering or add-on, and on which plan? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Enterprise privacy limits authorized staff access by purpose and the product-scoped subprocessor list includes review of flagged content. This is not a no-human-access commitment; a complete plain-text role/provider matrix and a §203/Art.321 access restriction were not verified.", "evidenceIds": [ "chatgpt:oa-privacy", "chatgpt:oa-subprocessors", "chatgpt:oa-dpa" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.", "evidenceIds": [] } ], "limitations": [ "General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.", "No legal compliance verdict; unknown does not mean the offering is unavailable." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-privacy", "chatgpt:oa-subprocessors", "chatgpt:oa-dpa" ] }, { "productId": "dust", "claimId": "dust:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public personnel/model handling statements exist; an explicit professional-secrecy contract and subprocessor flow-down remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Dust Business/Enterprise public policy; Enterprise and BYOK routes differ", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "EU/US storage and provider routes; no DE/CH-specific secrecy contract verified", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "The public security and platform privacy pages do not establish a signed §203 StGB/Art321 StGB professional-secrecy undertaking covering Dust staff. The Terms/Policies link did not expose readable contractual text in this pass.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "The privacy policy describes service-provider data-protection agreements and model no-training/retention conditions, but no dedicated professional-secrecy undertaking or its binding subprocessor flow-down was retrieved.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "No publicly documented German/Swiss professional-secrecy-specific plan or paid add-on was established. Enterprise single-tenancy/EU model options are not treated as such a contractual undertaking.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "The platform privacy policy limits personnel access to authorized staff and says customer context is processed by selected foundation-model providers; it asserts no provider disk retention/human-review logging. This vendor statement does not establish the complete customer-content plaintext access matrix, support countries, private contracts or every BYOK/MCP/tool route.", "evidenceIds": [ "dust:dust:privacy", "dust:dust:training-policy", "dust:dust:eu-models" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Reviewed public security, privacy, EU-hosted model documentation and Enterprise plan scope plus targeted first-party secrecy search. Trust Center content was not available and Terms/Policies routed to unreadable external content. No public §203/Art321 template or professional-body guidance was retrieved.", "evidenceIds": [] } ], "limitations": [ "No-training, ZDR marketing/policy assertions, EU hosting and a general privacy policy do not establish a professional-secrecy undertaking.", "No legal suitability or compliance conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:privacy", "dust:dust:training-policy", "dust:dust:eu-models" ] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business has mixed seat pricing plus optional credits; Enterprise can use contracted credit or token billing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Business combines Standard/Premium seats with optional workspace credit use. Enterprise pricing depends on its agreement.", "evidenceIds": [ "chatgpt:oa-business", "chatgpt:oa-models" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "Retrieved 2026-10-21: Standard USD 20/user/month annual or USD 25 monthly; Premium USD 100 annual-equivalent or USD 125 monthly. Enterprise quote not obtained.", "evidenceIds": [ "chatgpt:oa-billing" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Premium has five times Standard included usage and no five-hour usage cap; allowances are task/model-dependent.", "evidenceIds": [ "chatgpt:oa-business" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Credits extend eligible use; external app subscriptions and optional contracted enterprise capabilities can affect total cost.", "evidenceIds": [ "chatgpt:oa-credit-controls" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "Eligible activity can use workspace credits; Enterprise may bill tokens in USD. A complete scoped tariff/default workload was not priced.", "evidenceIds": [ "chatgpt:oa-credit-controls", "chatgpt:oa-models" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business", "chatgpt:oa-models", "chatgpt:oa-billing", "chatgpt:oa-credit-controls" ] }, { "productId": "dust", "claimId": "dust:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business seat prices are public; only the documented prepaid route is described here, while conflicting Business overage eligibility remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business Free/Pro/Max seat list pricing; Enterprise quoted pool and programmatic contracts are separate", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "partial", "answer": "Business publishes per-seat subscriptions and included credits. Detailed Credit management describes prepaid Business top-ups and Enterprise PAYG; pricing FAQ separately describes enabled Business workspace overage, so Business post-allocation billing eligibility is unverified.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:credit-management" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "As retrieved 2026-10-21, ex-VAT Business Free is EUR 0; Pro EUR 30/month or EUR 24/month annually; Max EUR 150/month or EUR 120/month annually. Enterprise is quote-only.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "Free has 500 lifetime credits, Pro 8,000/month and Max 40,000/month. Monthly credits do not roll over; Workspace seats draw from a contracted pool.", "evidenceIds": [ "dust:dust:credits", "dust:dust:seats" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Business limits include three connectors, five remote MCP servers and five Spaces. Enterprise adds unlimited connector/MCP packaging, SCIM, audit, retention and support. Individual add-on tariffs are not published.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "unknown", "answer": "Effective Business post-allocation billing is unknown: current pricing FAQ allows Pro/Max workspace overage, while Credit management reserves PAYG for Enterprise and describes prepaid Business top-ups. The USD0.01/credit Business programmatic rate does not resolve whether interactive overage is PAYG or prepaid. No account/contract test resolved this.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Do not present Business PAYG as established; retain list seat prices separately from the unresolved overage route." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:credit-management", "dust:dust:credits", "dust:dust:seats" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Only a 200-seat Business licence floor can be calculated; larger new deployments need an Enterprise quote.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "From USD 48000.00 + unknown, EUR 42799.82 + unknown or CHF 39534.20 + unknown for 12 months excluding VAT: 200 Standard seats at USD 20/month billed annually. No Premium seats, credits or discounts assumed; included allowance sufficiency is unverified.", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-services", "chatgpt:fx-20261020" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.", "evidenceIds": [] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.", "evidenceIds": [] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Credits after included allowances and Enterprise token-billed work depend on model/task consumption; that workload tariff remains unpriced.", "evidenceIds": [ "chatgpt:oa-credit-controls", "chatgpt:oa-models" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "Enterprise licence/commitment, included capacity, credit/token consumption, optional enterprise features and deployment/support services remain unpriced.", "evidenceIds": [ "chatgpt:oa-business" ] } ], "limitations": [ "ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input plus 600 output tokens/message only where separately billed.", "ECB 2026-10-20: EUR 1 = USD 1.1215 = CHF 0.9237. Vendor USD is primary. Totals are floor + unknown; no proxy replaces an unknown vendor tariff." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-services", "chatgpt:fx-20261020", "chatgpt:oa-credit-controls", "chatgpt:oa-models", "chatgpt:oa-business" ] }, { "productId": "dust", "claimId": "dust:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21 apply; all three target seat counts require unpriced Enterprise terms.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "unknown", "answer": "Year-one cost at 200 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.", "evidenceIds": [] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "Year-one cost at 1,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.", "evidenceIds": [] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "Year-one cost at 5,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.", "evidenceIds": [] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "supported", "answer": "Consumption adds token and action credits, including sub-agent work. Programmatic use and Enterprise PAYG draw from workspace pools separately from personal seat allocations.", "evidenceIds": [ "dust:dust:credits", "dust:dust:credit-management" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Business is scoped to 100 people, so 200/1,000/5,000 seat Enterprise fees, committed pool and PAYG tariffs are unknown. The default Standard auto list is published, but a complete token-to-credit tariff is not, so no proxy replaces vendor-billed usage.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:models", "dust:dust:credits" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:credits", "dust:dust:credit-management", "dust:dust:pricing", "dust:dust:models", "dust:dust:fx-ecb" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business is self-serve; complete Enterprise evaluation remains sales-dependent and untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "A personal Free plan exists, but Business starts with paid seats and a separate managed workspace. Free does not establish Business/Enterprise controls.", "evidenceIds": [ "chatgpt:oa-business-faq", "chatgpt:oa-word" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unknown", "answer": "Is a self-serve business trial available? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.", "evidenceIds": [] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Do trials include SSO, connectors and admin features? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Business signup is self-serve; Enterprise upgrades and contracted options are directed to sales. No contact was made.", "evidenceIds": [ "chatgpt:oa-business", "chatgpt:oa-business-faq" ] } ], "limitations": [ "Unverified parts: self_serve_trial, trial_scope.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq", "chatgpt:oa-word", "chatgpt:oa-business" ] }, { "productId": "dust", "claimId": "dust:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A limited Business free option enables self-serve evaluation; Enterprise features remain contract-scoped.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "supported", "answer": "Business free supports up to five members with 500 lifetime credits per Free seat. Credits do not reset and a user cannot return to Free after upgrading.", "evidenceIds": [ "dust:dust:seats" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "The public site offers self-serve free workspace access, not a documented time-limited fully featured Enterprise trial. No card requirement was established.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:seats" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "Business lists up to three connectors/five Spaces/five remote MCP servers and SSO at 5+ seats on demand. SCIM, audit and custom retention are Enterprise.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "supported", "answer": "Enterprise terms, pooled credits, advanced governance and support are sales-led; a small-team free evaluation is self-serve.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:seats", "dust:dust:pricing" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business terms are public; Enterprise pricing and commercial scope need a quote.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "New Business workspaces require at least two Standard/Premium seats and allow at most 200 paid seats since 2026-08-24; grandfathered workspaces differ.", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Business supports monthly or annual billing; Enterprise term is on its order form.", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-services" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "partial", "answer": "Business seat reductions take effect next billing cycle. Contracted renewal reductions normally need 30-day notice under the standard agreement.", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-services" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "EEA/Swiss customers have an Irish contracting party; self-serve invoice/PO/bank-transfer requirements are directed to a contracted plan. Exact CHF/EUR billing availability was not established.", "evidenceIds": [ "chatgpt:oa-services", "chatgpt:oa-business" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "partial", "answer": "Business seat pricing is public but usage remains partly specified; Enterprise total is quote-only in this pass.", "evidenceIds": [ "chatgpt:oa-business" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq", "chatgpt:oa-billing", "chatgpt:oa-services", "chatgpt:oa-business" ] }, { "productId": "dust", "claimId": "dust:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business monthly and annual subscriptions are public; Enterprise seats are annual and prices contractual.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "The free option has up to five members and Business targets up to 100 people; Enterprise numerical seat/spend minimum was not established.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:seats" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Business offers monthly and annual seats together; Enterprise seats are annual only.", "evidenceIds": [ "dust:dust:seats" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Monthly seats unassign immediately with a prorated credit; annual seats return to stock for reassignment and are not refunded when someone leaves.", "evidenceIds": [ "dust:dust:seats" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Prices are displayed in EUR and the privacy policy identifies a French entity; CHF invoicing and the actual invoicing entity/currency were not contract-verified.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:privacy" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified: Business seat prices/credit allowances are public, while Enterprise pricing, complete usage conversion and negotiated terms require a quote.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:credits" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:seats", "dust:dust:privacy", "dust:dust:credits" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The hosted service is provided under commercial access terms; a component source-licence inventory was not verified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Services Agreement grants a term-limited non-exclusive service-use right and restricts reverse engineering; no OSI licence for the hosted workspace was established.", "evidenceIds": [ "chatgpt:oa-services" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "Account resale/sharing and rate-limit circumvention are contractually restricted; component-specific branding terms were not retrieved.", "evidenceIds": [ "chatgpt:oa-services" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unverified after checking Services Agreement; repository visibility of SDKs/examples does not establish the hosted product source licence.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: enterprise_features_closed.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-services" ] }, { "productId": "dust", "claimId": "dust:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The pinned public repository has an MIT root licence; hosted licensing and complete component coverage are separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "source-repository" ], "version": "dust-tt/dust commit2b1a4973af824f8ff970d585c5eb1f40ae76186c; root LICENSE only", "plan": "Public source component, not Business/Enterprise hosted-service rights", "addOns": [], "deploymentMode": null, "region": "Repository licence has no deployment-region entitlement", "os": [], "surfaces": [ { "id": "source-repository", "name": "Public dust-tt/dust repository root licence", "type": "source-repository" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "dust-tt/dust root LICENSE is MIT at commit 2b1a4973af824f8ff970d585c5eb1f40ae76186c. This does not classify every dependency or the contracted hosted service.", "evidenceIds": [ "dust:dust:licence" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "supported", "answer": "The MIT root grant requires preserving copyright and permission notices and does not itself impose branding or user-count caps.", "evidenceIds": [ "dust:dust:licence" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? The pinned root LICENSE and README were retrieved; a complete nested-component licence inventory and separate closed Enterprise edition boundary were not established. Hosted terms were inaccessible.", "evidenceIds": [] } ], "limitations": [ "MIT applies to the pinned repository root grant only; dependencies, supported self-host deployment, hosted terms and any closed Enterprise boundary remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:licence" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business restricts member self-export but documents conditional owner exports; Enterprise/Edu Compliance retrieval is separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Business members cannot self-export workspace data through Settings > Data controls. An owner can select the Business workspace > Members > member three-dot menu > Export data, if available, to export that member's data. Bulk all-chat coverage is unverified. Enterprise/Edu owners can separately grant Compliance conversation access.", "evidenceIds": [ "chatgpt:oa-business-faq-r2", "chatgpt:oa-business-owner-export-r3", "chatgpt:oa-compliance-r2" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "Can assistants and prompts be exported in a reusable format? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "unknown", "answer": "Can knowledge bases and their sources be exported? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.", "evidenceIds": [] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Enterprise/Edu has documented compliance log/state API access. No complete Business admin archive format or reusable chat/assistant/knowledge package was verified.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "partial", "answer": "The DPA provides return/deletion on instruction after expiry but no fixed recovery window was verified.", "evidenceIds": [ "chatgpt:oa-dpa" ] } ], "limitations": [ "The documented Business owner export is conditional and per member; the guide does not establish a bulk workspace export or complete archive.", "Enterprise/Edu Compliance retrieval is not a complete portable workspace export. No admin archive or exit fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq-r2", "chatgpt:oa-business-owner-export-r3", "chatgpt:oa-compliance-r2", "chatgpt:oa-dpa" ] }, { "productId": "dust", "claimId": "dust:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business Conversation API and Enterprise Data Source API provide scoped data retrieval; agent export entitlement and complete tenant exit remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api", "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business Conversation API and web analytics; Enterprise adds Data Source API. Agent-YAML endpoint entitlement is unverified.", "addOns": [ "API keys with appropriate workspace/resource permissions" ], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "api", "name": "Dust APIs and MCP server", "type": "api" }, { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Business pricing includes Conversation API; authorized API users retrieve accessible conversation messages with pagination. This does not establish one-click all-tenant admin export.", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:pricing" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "The agent-YAML endpoint and public pricing were checked on 2026-10-21. Neither establishes its Business or Enterprise entitlement. Reusable assistant/prompt export for a named plan remains unknown.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "Enterprise pricing adds Data Source API; the documented endpoint retrieves accessible data-source documents as JSON. Complete source/credential/permission portability and an all-tenant export are unverified.", "evidenceIds": [ "dust:dust:get-document", "dust:dust:pricing" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Business Conversation API and Enterprise Data Source API return JSON for accessible resources. Web analytics separately exports CSV. These formats do not establish complete tenant export; no plan-scoped agent-YAML export is claimed.", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:get-document", "dust:dust:analytics", "dust:dust:pricing" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "unknown", "answer": "How long can data be retrieved after termination? No trial admin exit/export was run; complete tenant coverage and the post-termination retrieval window were not established from the accessible API docs or unreadable contract route.", "evidenceIds": [] } ], "limitations": [ "Conversation and document retrieval require the corresponding plan and resource permissions. Complete organization coverage, agent-export entitlement and the post-termination retrieval window remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:pricing", "dust:dust:get-document", "dust:dust:analytics" ] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A public component status page is available; language-specific support and SLA credits remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified.", "evidenceIds": [ "chatgpt:chatgpt:review-fix-support-channel-20261026", "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established.", "evidenceIds": [ "chatgpt:chatgpt:german-office-20261026" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "supported", "answer": "OpenAI Status lists component health and incident updates; no historical uptime score was computed.", "evidenceIds": [ "chatgpt:oa-status-20261026" ] } ], "limitations": [ "support_channels: The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified.", "support_languages: Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.", "regional_presence: OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established.", "uptime_sla: Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq-20261026", "chatgpt:oa-status-20261026", "chatgpt:chatgpt:german-office-20261026", "chatgpt:chatgpt:review-fix-support-channel-20261026", "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026" ] }, { "productId": "dust", "claimId": "dust:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business email support and Enterprise priority/SLA service are advertised; credit terms and local-language support remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "Pricing lists Business email and Enterprise priority support with dedicated CSM; public support/community resources are available.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:support" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Support/pricing/Enterprise pages and the official status URL were checked. German/French/Italian staffed support and detailed credited SLA terms were not established.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "The public policy identifies a Paris, France entity. A DACH/Swiss support team or named regional partner was not established.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "partial", "answer": "Enterprise marketing claims 99.9% uptime and pricing includes an SLA; service-credit amounts, exclusions and claim rules were not retrieved.", "evidenceIds": [ "dust:dust:enterprise", "dust:dust:pricing" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "partial", "answer": "Model-selection docs link https://dust.statuspage.io for incidents. Direct retrieval timed out, so incident history was not verified.", "evidenceIds": [ "dust:dust:models" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:support", "dust:dust:privacy", "dust:dust:enterprise", "dust:dust:models" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public learning and implementation guidance are available; included service entitlements remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Academy offers worker/builder/leader courses and live/on-demand events; DE/FR/IT delivery was not established.", "evidenceIds": [ "chatgpt:oa-academy" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "partial", "answer": "Academy and Enterprise quickstart provide role/use-case and deployment guidance; a complete template catalogue was not audited.", "evidenceIds": [ "chatgpt:oa-academy", "chatgpt:oa-admin-quickstart" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "partial", "answer": "Academy includes leadership/adoption learning; an included formal champion programme was not verified.", "evidenceIds": [ "chatgpt:oa-academy" ] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Which services cost extra? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: onboarding_service, service_cost.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-academy", "chatgpt:oa-admin-quickstart" ] }, { "productId": "dust", "claimId": "dust:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust has rollout and training material, with hands-on support packaged for Enterprise.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Public learning material (no paid entitlement required to read); contracted CSM/onboarding is Enterprise", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "supported", "answer": "Enterprise pricing includes dedicated CSM and onboarding; exact hours and scope are contractual.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Public team onboarding and education resources are available. Course/live-session language coverage was not established.", "evidenceIds": [ "dust:dust:training", "dust:dust:rollout" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "The public Use Cases and Guides index lists departmental guides for Sales, Support, Marketing, Engineering, Data Analytics, Knowledge, People, Product and Collaboration; the Sales guide supplies concrete agent examples and build links. This establishes public role-based guidance, not a separately verified in-product template entitlement.", "evidenceIds": [ "dust:dust:r2-department-guides", "dust:dust:r2-sales-guide" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "partial", "answer": "The rollout guide covers launch, builder community, education and expansion; a contracted champion programme entitlement was not established.", "evidenceIds": [ "dust:dust:rollout" ] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Hands-on CSM/onboarding is Enterprise packaging; a numerical professional-services tariff was not established.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:training", "dust:dust:rollout", "dust:dust:r2-department-guides", "dust:dust:r2-sales-guide" ] } ] } ], "sources": [ { "id": "chatgpt:oa-files", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt", "title": "Uploading files and audio to ChatGPT", "locator": "Formats; size/rate/storage limits; projects; PDF visual retrieval", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Uploads have format-specific limits, 40-file Business/Enterprise projects, 20-file GPT knowledge and Enterprise-only PDF visual retrieval." }, { "id": "chatgpt:oa-business-models-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12003714-chatgpt-business-models-and-limits", "title": "ChatGPT Business models and limits", "locator": "Chat picker; Higher intelligence; Pro; Work models", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business distinguishes GPT6 Chat powered by Sol/Astra from separate Work models, with Standard/Premium allowances and rollout limits." }, { "id": "chatgpt:oa-enterprise-models-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits", "title": "ChatGPT Enterprise and Edu models and limits", "locator": "Enterprise Chat rollout; Work/Codex distinction; model picker; tools", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls." }, { "id": "chatgpt:oa-work-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001275-chatgpt-work-and-codex", "title": "ChatGPT Work and Codex", "locator": "Work deliverables; picker; access and permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Work has its own model picker and task/output capabilities; Chat-specific model guides define the GPT6 Chat alias rather than Work model labels." }, { "id": "dust:dust:models", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/model-selection", "title": "Auto models and the model picker", "locator": "Auto model lists; availability; API overrides", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users select a model per message or agent; auto choices use maintained ordered lists rather than task-based routing." }, { "id": "dust:dust:eu-models", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/eu-hosted-models", "title": "EU-hosted models", "locator": "Availability; supported/excluded model table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "EU credit-plan workspaces using Dust model hosting can restrict agents and auto choices to EU-hosted models; BYOK is excluded from this setting." }, { "id": "dust:dust:changelog", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/changelog", "title": "Dust changelog", "locator": "October 21, 16 and 14, 2026 entries", "sourceDate": "2026-10-21", "retrievedAt": "2026-10-21", "finding": "Recent dated changes include German/French UI, Gemini 4 Argon and migration from File Generation to Computer." }, { "id": "dust:dust:files", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/data-sources/conversation-files/conversation-files", "title": "Conversation Files", "locator": "Formats; size table; generating files", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Conversation uploads are scoped to one conversation and support documents, tabular data, images and audio." }, { "id": "dust:dust:pricing", "productId": "dust", "kind": "documented", "url": "https://dust.tt/home/pricing", "title": "Dust Pricing", "locator": "Business/Enterprise table and FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business supports up to 100 people with Free/Pro/Max seats; Enterprise pricing is sales-led and adds pooled credits, SCIM, audit, single tenancy and support." }, { "id": "chatgpt:oa-enterprise-notes", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/10128477-chatgpt-enterprise-and-edu-release-notes", "title": "ChatGPT Enterprise and Edu release notes", "locator": "October 16 sync retirement; September 25 Teams; September GPT migration; May 6 Intune", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated Enterprise/Edu notes record live-app migration, collaboration and add-in changes, Intune eligibility and planned GPT retirement." }, { "id": "chatgpt:oa-business-notes", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11391654-chatgpt-business-release-notes", "title": "ChatGPT Business release notes", "locator": "April 16 analytics; May 5 Sheets; May 22 agents; July 9 Work", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated Business notes document workspace analytics, Excel/Sheets integration, agent/work changes and app-template access." }, { "id": "chatgpt:oa-business", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8792828-chatgpt-business-overview", "title": "ChatGPT Business - Overview", "locator": "Standard/Premium seats; plan comparison; Team rename", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business is self-serve with Standard/Premium seats, includes Chat/Work, and remains separate from API billing." }, { "id": "chatgpt:oa-admin-quickstart", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001264-chatgpt-enterprise-admin-quickstart", "title": "ChatGPT Enterprise admin quickstart", "locator": "Identity; SCIM; groups; controls; billing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise rollout uses SSO, tenant directory sync, groups/RBAC and workspace-specific product access." }, { "id": "chatgpt:oa-admin-settings", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8411955-managing-workspace-settings-in-chatgpt-enterprise", "title": "Managing workspace settings in ChatGPT Enterprise", "locator": "General; permissions; models; AI policy modal", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise settings include model defaults, role-scoped features/memory and a recurring AI-policy modal." }, { "id": "chatgpt:oa-models", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits", "title": "ChatGPT Enterprise and Edu models and limits", "locator": "GPT-6 Chat; Work models; routing; Astra controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Chat is rolling to GPT-6 powered by Sol with a separate Astra Pro control; Work has distinct model choices and RBAC eligibility." }, { "id": "chatgpt:oa-credit-controls", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001155-managing-credits-and-spend-controls-in-chatgpt-business", "title": "Managing credits and spend controls in ChatGPT Business", "locator": "Included use; recharge cap; per-seat/user limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business can apply credit usage and recharge limits after included seat allowances, with credit-backed features unavailable when credits are insufficient." }, { "id": "dust:dust:tiers", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/usage-seats-and-credits/model-access-tiers", "title": "Model access tiers", "locator": "Workspace, group and individual ceilings", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins restrict models and reasoning efforts at workspace, group or member level, with a separate published-agent bypass setting." }, { "id": "dust:dust:spaces", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/spaces-management", "title": "Spaces management", "locator": "Open/restricted spaces; limits; visibility", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Spaces control knowledge and agent access; Business allows five and Enterprise 100 spaces." }, { "id": "dust:dust:credits", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/usage-seats-and-credits/credits", "title": "Credits", "locator": "Token/action credits; checkpoints", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Consumption adds token and tool credits; a 600-AWU checkpoint can pause user-started root tasks, with exceptions." }, { "id": "dust:dust:credit-management", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/usage-seats-and-credits/credit-management", "title": "Credit management", "locator": "Personal caps; group budgets; programmatic use", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Credit sources and block behavior vary by plan; beta Enterprise Pooled group budgets exclude programmatic consumption." }, { "id": "chatgpt:oa-analysis", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8437071-data-analysis-with-chatgpt", "title": "Data analysis with ChatGPT", "locator": "Python execution; charts; network constraint", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Analysis uses a stateful Jupyter/Python environment, supports chart generation and cannot make external network requests from that environment." }, { "id": "dust:dust:file-limits", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/faq/file-size-limits", "title": "File size limits", "locator": "Upload caps; audio-only restriction", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The dedicated limits FAQ gives different image, audio and tabular caps than Conversation Files and excludes direct video uploads." }, { "id": "dust:dust:computer", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/computer", "title": "Computer", "locator": "File work; OCR; network control; secrets", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Computer executes code in temporary workspaces, handles Office/PDF files, performs documented OCR and restricts network access by allowlist." }, { "id": "dust:dust:drive", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/google-drive", "title": "Google Drive", "locator": "Connection identity; refresh; OCR; spreadsheet limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Drive sync follows a dedicated connection account and selected content; scanned documents need conversation upload for OCR and Excel table queries need conversion to Sheets." }, { "id": "dust:dust:search", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/knowledge/search-data-sources", "title": "Search data sources", "locator": "Document selection; retrieval", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents search selected knowledge sources and retrieve relevant document context." }, { "id": "chatgpt:oa-projects", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/10169521-projects-in-chatgpt", "title": "Projects in ChatGPT", "locator": "Sharing; visibility; memory; GPT use; retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Projects persist chats/files/instructions; shared members can read and download project files and branch chats." }, { "id": "chatgpt:oa-sharepoint", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12143177-sharepoint-app-and-setup-in-chatgpt", "title": "SharePoint app and setup in ChatGPT", "locator": "Live access; delegated permissions; site allowlist; labels; file limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Live SharePoint searches accessible SharePoint/OneDrive content and uses Microsoft consent plus separate ChatGPT action and site controls." }, { "id": "chatgpt:oa-apps", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11487775-connected-apps-in-chatgpt", "title": "Connected apps in ChatGPT", "locator": "Availability; authorization; actions; event tasks", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Apps use workspace and account permissions, can support actions and events, and have separate plugin installation and provider authorization." }, { "id": "chatgpt:oa-mcp", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12584461-developer-mode-and-full-mcp-connectors-in-chatgpt", "title": "Developer mode and MCP apps in ChatGPT", "locator": "Beta availability; Business versus Enterprise/Edu; remote connections; actions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Custom remote MCP apps support write tools in beta with plan-specific developer/publishing controls and action approvals." }, { "id": "chatgpt:oa-team-tasks", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001540-creating-and-managing-team-tasks-in-chatgpt", "title": "Creating and managing team tasks in ChatGPT", "locator": "Availability; service account; triggers; control; sharing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business/Enterprise team tasks run in the cloud under a team service account using approved connections and scheduled or supported app-event triggers." }, { "id": "dust:dust:permissions", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/access-controls-and-permissions", "title": "Access Controls and Permissions", "locator": "Access policy; connection account; Spaces", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Knowledge access is organized through admin-selected connection content and membership of open/restricted Spaces." }, { "id": "dust:dust:microsoft", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/microsoft", "title": "Microsoft", "locator": "Connection account; delegated and service-principal setup; sync", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Microsoft data is scoped to the connecting account and selected SharePoint sources; changes synchronize on a five-minute cycle." }, { "id": "dust:dust:confluence", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/confluence", "title": "Confluence", "locator": "Scope; restricted pages; refresh", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Confluence sync covers selected global spaces, excluding private spaces and pages with view restrictions." }, { "id": "dust:dust:jira", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/data-sources/custom-connections/beta-import-jira-issues", "title": "Beta: Import Jira issues", "locator": "Import path", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A separately documented beta route imports Jira issues as a custom connection." }, { "id": "dust:dust:sources", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/faq/general-questions/what-data-sources-can-be-connected-to-dust", "title": "What data sources can be connected to Dust?", "locator": "Named sources", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Official guides identify managed connections and custom API/import routes." }, { "id": "dust:dust:tools", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/tools-management/adding-an-mcp-server", "title": "Adding an MCP Server", "locator": "Remote/custom servers; auth; tool restriction", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins add remote MCP servers with OAuth or bearer credentials and can restrict tools to skills." }, { "id": "dust:dust:r2-bigquery", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/bigquery.md", "title": "Dust BigQuery connection", "locator": "No content sync; service-account setup, one location and Space table selection", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust stores BigQuery metadata and runs table queries through a dedicated service account; dataset content is not synchronized into the index." }, { "id": "chatgpt:oa-company-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12628342-company-knowledge-in-chatgpt", "title": "Company knowledge in ChatGPT", "locator": "Current app-based workflow; plans; source permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current Company Knowledge uses enabled eligible app connections for Business/Enterprise/Edu and inherits source access without claiming a universal copied index." }, { "id": "chatgpt:oa-sharepoint-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12143177-sharepoint-app-and-setup-in-chatgpt", "title": "SharePoint app and setup in ChatGPT", "locator": "Live app; Microsoft permissions; action enablement", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The live app uses Microsoft delegated access and separately enabled actions; site-policy controls need workspace enablement rather than inheriting a blanket plan entitlement." }, { "id": "chatgpt:oa-sharepoint-policy-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001502-managing-sharepoint-site-access-and-sensitivity-label-exclusions", "title": "Managing SharePoint site access and sensitivity-label exclusions", "locator": "Availability; site-collection rules; label GUIDs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The guide documents enabled-workspace site/label controls but does not state a complete Business/Enterprise/Edu entitlement matrix." }, { "id": "dust:dust:credentials", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/tools-management/personal-vs-shared-credentials", "title": "Personal vs Shared Credentials for Tools & MCP Servers", "locator": "Shared versus personal authentication", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Tools can use a shared account or each user OAuth identity; even personal auth needs initial admin setup." }, { "id": "chatgpt:oa-residency-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9903489-data-residency-and-inference-residency-for-chatgpt", "title": "Data residency and inference residency for ChatGPT", "locator": "Current feature/storage scope; external integrations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current residency guidance describes scoped content/processing and external-app exceptions; it no longer establishes an administrator-managed sync configuration." }, { "id": "chatgpt:oa-enterprise-notes-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/10128477-chatgpt-enterprise-and-edu-release-notes", "title": "ChatGPT Enterprise and Edu release notes", "locator": "October16 administrator-managed sync retirement", "sourceDate": "2026-10-16", "retrievedAt": "2026-10-21", "finding": "The October16 notice retires administrator-managed sync and directs eligible Enterprise workspaces to real-time GoogleDrive/SharePoint/Teams apps." }, { "id": "dust:dust:security", "productId": "dust", "kind": "vendor-claimed", "url": "https://dust.tt/home/security", "title": "Dust Security", "locator": "Hosting, training, encryption and certification statements", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust claims EU/US hosting, AES-256/TLS, no model training, provider zero retention and SOC 2 Type II." }, { "id": "chatgpt:oa-company", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12628342-company-knowledge-in-chatgpt", "title": "Company knowledge in ChatGPT", "locator": "Requirements; source permissions; supported apps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Company Knowledge is a plugin for eligible Business/Enterprise/Edu users and uses authorized connected sources rather than granting new data access." }, { "id": "dust:dust:deep", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/default-agents/deep-dive-agent", "title": "Deep-dive Agent", "locator": "Research flow; citations; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Deep-dive plans, delegates and writes cited reports, using Company Data knowledge and selected tools; Table Query is excluded." }, { "id": "chatgpt:oa-memory", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8590148-memory-in-chatgpt", "title": "Memory in ChatGPT", "locator": "Controls; sources; removal; workspace memory", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Memory and custom instructions differ; users can manage remembered information and admins control supported workspace settings." }, { "id": "dust:dust:memory", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/agent-memory", "title": "Agent Memory", "locator": "Adding the tool; viewing/deleting; privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enabled agents retain user-private memory across conversations; users can view and delete it and it persists until deletion." }, { "id": "dust:dust:builder", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/create-your-first-agent", "title": "Create your first agent", "locator": "Instructions; tools; sharing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents combine instructions, models, knowledge and tools with controlled sharing." }, { "id": "chatgpt:oa-enterprise-notes-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/10128477-chatgpt-enterprise-and-edu-release-notes", "title": "ChatGPT Enterprise and Edu release notes", "locator": "October 16 sync retirement; September 25 Teams; September GPT migration; May 6 Intune; public web-reader representation retrieved 2026-10-26, representation SHA256 8781183db68eb81bcf7367e33925fbcec071340b0b8901192b83ef01c70a778e", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Dated Enterprise/Edu notes record live-app migration, collaboration and add-in changes, Intune eligibility and planned GPT retirement." }, { "id": "chatgpt:oa-gpt-migration-r2-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001519-custom-gpt-retirement-and-migration-faq", "title": "Custom GPT retirement and migration FAQ", "locator": "Plugin migration; Enterprise guidance and dates; non-transferring actions; public web-reader representation retrieved 2026-10-26, representation SHA256 dd951ed04244057574ab0c432d8a8279430ac2da83c342351588edf8d66e0a9b", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The accessible FAQ confirms migration to plugins, standard/approved-deferral dates, and that models/actions/sharing settings do not transfer automatically." }, { "id": "chatgpt:oa-admin-settings-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8411955-managing-workspace-settings-in-chatgpt-enterprise", "title": "Managing workspace settings in ChatGPT Enterprise", "locator": "General; permissions; models; AI policy modal; public web-reader representation retrieved 2026-10-26, representation SHA256 96c9b041bf9174a50f86db93e70e0298c6a367658ecba1cdd9db1ccaf5bb68bc", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise settings include model defaults, role-scoped features/memory and a recurring AI-policy modal." }, { "id": "chatgpt:oa-business-notes-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11391654-chatgpt-business-release-notes", "title": "ChatGPT Business release notes", "locator": "April 16 analytics; May 5 Sheets; May 22 agents; July 9 Work; public web-reader representation retrieved 2026-10-26, representation SHA256 a76daa1b273dbced3f3f607908c1965a3ed86fc0cc21c798be3582eca50e374d", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Dated Business notes document workspace analytics, Excel/Sheets integration, agent/work changes and app-template access." }, { "id": "chatgpt:oa-business-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8792828-chatgpt-business-overview", "title": "ChatGPT Business - Overview", "locator": "Standard/Premium seats; plan comparison; Team rename; public web-reader representation retrieved 2026-10-26, representation SHA256 7af98911edbf31de1850b4de99233ea6bbee5f443dce05c9d6958e004181ee13", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Business is self-serve with Standard/Premium seats, includes Chat/Work, and remains separate from API billing." }, { "id": "chatgpt:oa-files-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt", "title": "Uploading files and audio to ChatGPT", "locator": "Formats; size/rate/storage limits; projects; PDF visual retrieval; public web-reader representation retrieved 2026-10-26, representation SHA256 8fbf08df3b56a93ebaf27c2ca223eb2cd449e5b1b43e5f5d09995eaeb7bb7907", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Uploads have format-specific limits, 40-file Business/Enterprise projects, 20-file GPT knowledge and Enterprise-only PDF visual retrieval." }, { "id": "chatgpt:oa-company-r2-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12628342-company-knowledge-in-chatgpt", "title": "Company knowledge in ChatGPT", "locator": "Current app-based workflow; plans; source permissions; public web-reader representation retrieved 2026-10-26, representation SHA256 2d451d442061ec6222039e4f287ed4f08226239e708b96200ee8ea33bd7971ed", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Current Company Knowledge uses enabled eligible app connections for Business/Enterprise/Edu and inherits source access without claiming a universal copied index." }, { "id": "chatgpt:oa-residency-r2-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9903489-data-residency-and-inference-residency-for-chatgpt", "title": "Data residency and inference residency for ChatGPT", "locator": "Current feature/storage scope; external integrations; public web-reader representation retrieved 2026-10-26, representation SHA256 7bc187a8fb32db1e17c0bb7e93763c0ccb2c8528a6b220f4b3d011bd151f53d3", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Current residency guidance describes scoped content/processing and external-app exceptions; it no longer establishes an administrator-managed sync configuration." }, { "id": "chatgpt:oa-plugins-r2-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001256-plugins-in-chatgpt", "title": "Plugins in ChatGPT", "locator": "Reusable skills; references/apps; workspace sharing; surface limits; public web-reader representation retrieved 2026-10-26, representation SHA256 fcb0960b3bb65bf48aafc243940aa11c934ae0735ba6f9f1e847e1fc425ad1e4", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Plugins package reusable workflow instructions/apps for Chat/Work, with Business/Enterprise sharing subject to workspace controls and per-surface capabilities." }, { "id": "chatgpt:oa-word-r2-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001526-chatgpt-for-word", "title": "ChatGPT for Word", "locator": "Availability; writing; skills; plugin and history limitations; public web-reader representation retrieved 2026-10-26, representation SHA256 93ee7796175a908a7cd559677e9e27203399c07d0c5147311b6610272e4c93e3", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The native Word add-in drafts/revises text, but plugins are unsupported and regular ChatGPT memory/skills/history do not carry over." }, { "id": "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001519-custom-gpt-retirement-and-migration-faq", "title": "Custom GPT migration: creation freeze and existing edits", "locator": "Enterprise workspace guidance, October 26 planned milestone; all-plan retirement; timeline confirmation paragraph; public web-reader representation retrieved 2026-10-26, SHA256 4b3144d23ceb8bfd0e24a6f5b6a3c0a8cf29a4d84f64091ddafda7242ff0695c", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "October 26 is a planned freeze on new GPT creation in affected Enterprise workspaces; drafts needed for migration should be published beforehand. Existing unmigrated GPTs remain editable, while migration makes the original read-only. The FAQ covers all plans for scheduled retirement and directs Enterprise customers to their account team to confirm their migration timeline." }, { "id": "dust:dust:governance", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/workspace-governance-roles-groups-and-permissions", "title": "Workspace Governance: Roles, Groups & Permissions", "locator": "Roles; permission matrix; additive access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins delegate manager/group permissions for agents, skills, models, billing and security; grants are additive." }, { "id": "chatgpt:oa-mcp-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12584461-connecting-custom-mcp-servers-in-chatgpt", "title": "Connecting custom MCP servers in ChatGPT", "locator": "Availability; current Plugins flow; plan roles; action permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Custom MCP is available on Business/Enterprise/Edu web; the current Plugins flow does not require Developer Mode, with admin publication and plan-specific creator controls." }, { "id": "chatgpt:oa-search", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9237897-searching-the-web-with-chatgpt", "title": "Searching the web with ChatGPT", "locator": "Availability; sources; external providers; Chrome extension", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Search can send rewritten queries/general location to external providers and supplies cited results and an optional Chrome search extension." }, { "id": "chatgpt:oa-residency", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9903489-data-residency-and-inference-residency-for-chatgpt", "title": "Data residency and inference residency for ChatGPT", "locator": "Eligibility; storage/backups; GPU processing; exceptions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Eligible Enterprise/Edu regional storage and optional same-region GPU inference exclude system data, global CPU processing and external integrations." }, { "id": "dust:dust:web", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/web-search-and-browse", "title": "Web Search & Browse", "locator": "Search and browsing flow", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The tool runs Google queries and browses results, with agent-level configuration and format options." }, { "id": "dust:dust:triggers", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/triggers/index", "title": "Triggers", "locator": "Schedules and events", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents can run automatically from schedule or event triggers." }, { "id": "dust:dust:schedules", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/triggers/schedules", "title": "Schedules", "locator": "Schedule setup", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents can run on recurring schedules." }, { "id": "dust:dust:webhooks", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/triggers/webhooks/index", "title": "Webhooks", "locator": "Built-in and custom event sources", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure webhook sources; members attach filtered triggers to agents, with optional signature verification for custom sources." }, { "id": "dust:dust:pods", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/pods/overview", "title": "Pods overview", "locator": "Shared workspace and visibility", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Pods combine shared conversations, tasks and files; open Pods are workspace-browsable and restricted Pods require invitation." }, { "id": "chatgpt:oa-business-faq", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq", "title": "ChatGPT Business: General FAQ", "locator": "Prices; seat cap; export; privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export." }, { "id": "dust:dust:api-keys", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/api-keys", "title": "API keys", "locator": "Scopes; Space access; caps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust API keys have read/admin scopes, data access and enforceable per-key monthly caps." }, { "id": "dust:dust:mcp-server", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/dust-mcp-server", "title": "Dust MCP Server", "locator": "Region URLs; OAuth; user permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust exposes workspace knowledge, agents, conversations, files and Pods to OAuth MCP clients under the authenticated user permissions." }, { "id": "dust:dust:upsert", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/api-reference/datasources/upsert-a-document-in-a-data-source", "title": "Upsert a document in a data source", "locator": "Endpoint and authentication", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The API loads or updates documents in a scoped data source." }, { "id": "dust:dust:get-conversation", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/api-reference/conversations/get-a-conversation", "title": "Get a conversation", "locator": "Response schema", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The API retrieves accessible conversation messages with pagination." }, { "id": "chatgpt:oa-work", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001275-chatgpt-work-and-codex", "title": "ChatGPT Work and Codex", "locator": "Chat versus Work; models; availability; deliverables", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Work is the multi-step deliverable experience on eligible paid plans; cloud/local task execution and model access differ from regular Chat." }, { "id": "dust:dust:browser", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/browser-extension", "title": "Browser Extension", "locator": "Browsers and capabilities", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "An official extension supports Chrome, Firefox and Chromium-based browsers." }, { "id": "chatgpt:oa-word", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001526-chatgpt-for-word", "title": "ChatGPT for Word", "locator": "Office add-in; admin approval; limitations; pricing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The shared Office add-in embeds ChatGPT in Word, requires M365 administrator approval and uses the applicable model/token allowance." }, { "id": "dust:dust:teams", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/dust-in-teams", "title": "Dust in Teams", "locator": "Setup and usage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "An official Teams integration runs Dust agents within Microsoft Teams after admin setup." }, { "id": "chatgpt:oa-word-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001526-chatgpt-for-word", "title": "ChatGPT for Word", "locator": "Availability; writing; skills; plugin and history limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The native Word add-in drafts/revises text, but plugins are unsupported and regular ChatGPT memory/skills/history do not carry over." }, { "id": "chatgpt:chatgpt:images-editing-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11084440-im", "title": "Images in ChatGPT", "locator": "Overview, Availability and Edit your image; public web-reader representation SHA256 44b31a6adea07ee1fbba7c7f8094c14b2d08b85d14db6ac37f0732f9ad291979", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The official guide documents editing uploaded or generated images. Images are available on all tiers; Images with thinking is currently Plus/Pro/Business, with Enterprise/Edu described as coming later." }, { "id": "chatgpt:oa-enterprise-models-r2-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits", "title": "ChatGPT Enterprise and Edu models and limits", "locator": "Enterprise Chat rollout; Work/Codex distinction; model picker; tools; public web-reader representation retrieved 2026-10-26, representation SHA256 da70d2c757d5cb302998f802acc290c8a1a4f26b86a8ab34ff9a83627f9ac7fd", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls." }, { "id": "chatgpt:oa-services-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/services-agreement/", "title": "OpenAI Services Agreement", "locator": "Sections 3-7; 16.3; definitions of contracting party, governing laws and venue; public web-reader representation retrieved 2026-10-26, representation SHA256 0233863b855363cf290708260721bf7d470cd68b01718c219c441018b00e846e", "sourceDate": "2025-12-01", "retrievedAt": "2026-10-26", "finding": "The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers." }, { "id": "dust:dust:images", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/image-generation", "title": "Image Generation", "locator": "Reference images; parallel generation; safety", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents generate images from text or references, up to 14 reference images, with SynthID and content restrictions." }, { "id": "chatgpt:oa-voice", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001274-chatgpt-voice", "title": "ChatGPT Voice", "locator": "Business/Enterprise availability; limits; data controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Eligible workspaces have Voice, with Business seat-dependent allowances and separate Enterprise credit/token billing and audio retention." }, { "id": "chatgpt:chatgpt:mobile-read-aloud-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8142208-chatgpt-ios-and-android-app-faq", "title": "ChatGPT mobile response actions", "locator": "How do I select text or use response actions on Android?; public web-reader representation SHA256 5a659925d335100a37be401edb3f15327e8a679e3670bd3e945c97b20ca6ca4d", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Supported mobile response actions can include Read aloud; availability varies by message. This is distinct from a live Voice session and does not establish Swiss German recognition." }, { "id": "dust:dust:speech", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/voice-and-sound-generation", "title": "Voice and sound generation", "locator": "Speech Generator", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The speech tool generates MP3 narration or multi-speaker dialogue with selectable languages and styles." }, { "id": "dust:dust:meetings", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/meeting-transcripts", "title": "Meeting transcripts", "locator": "Providers and scope", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust consumes transcripts from connected notetaker and sales tools; Gong private transcripts are excluded." }, { "id": "chatgpt:oa-analysis-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8437071-data-analysis-with-chatgpt", "title": "Data analysis with ChatGPT", "locator": "Python/Jupyter execution and chart types", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Data analysis documents code execution and static/interactive visualizations; Enterprise model inventory establishes the scoped plan entitlement." }, { "id": "dust:dust:frames", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/frames/overview", "title": "Frames overview", "locator": "Creating and editing interactive content", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Frames provide persistent interactive agent output that can be refined and shared." }, { "id": "dust:dust:pod-chats", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/pods/conversations", "title": "Pod conversations", "locator": "Visibility; indexing; participation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "All Pod members can read and contribute to Pod conversations, which are automatically indexed." }, { "id": "chatgpt:oa-language", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt", "title": "How to change your language setting in ChatGPT", "locator": "Browser/mobile language setting; supported list", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "ChatGPT documents German, French and Italian UI settings alongside other supported languages." }, { "id": "chatgpt:oa-trust", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://trust.openai.com/", "title": "OpenAI Trust Portal", "locator": "Compliance; documents; ChatGPT security features", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The portal claims ISO and SOC coverage and lists reports, EKM, penetration testing and a VPAT, without establishing certificate validity in this pass." }, { "id": "chatgpt:oa-business-sso", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11489188-setting-up-single-sign-on-sso-for-chatgpt-business", "title": "Setting up single sign-on for ChatGPT Business", "locator": "Supported protocols; plan limits; automatic account creation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business supports SAML/OIDC and verified domains but standalone Business excludes SCIM and synchronized groups." }, { "id": "chatgpt:chatgpt:native-mfa-enforcement-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/7967234-managing-multi-factor-authentication-mfa", "title": "Managing multi-factor authentication", "locator": "Can admins enforce MFA for a workspace or organization?; public web-reader representation SHA256 c263aa5ec4b4533980634f9fc563829448056ddfb38d44108adfc1f2af92555e", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Individuals can configure MFA, but the guide explicitly says administrators cannot currently enforce MFA at the ChatGPT workspace or API organization level. Identity-provider policy is a separate control." }, { "id": "dust:dust:sso", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/single-sign-on-sso/single-sign-on-sso", "title": "Single Sign-On", "locator": "Setup; enforcement", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure and enforce SAML SSO, which disables other social sign-in paths for the workspace." }, { "id": "dust:dust:enterprise", "productId": "dust", "kind": "vendor-claimed", "url": "https://dust.tt/home/enterprise", "title": "Dust for Enterprise", "locator": "Security and scale", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Enterprise marketing page claims 365-day audit retention, 99.9% uptime and support for 10,000+ users." }, { "id": "chatgpt:oa-billing", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8792536-managing-billing-and-seats-in-chatgpt-business", "title": "Managing billing and seats in ChatGPT Business", "locator": "Seat types; minimum; billing changes", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business lists USD 20/25 Standard and USD 100/125 Premium annual/monthly equivalents, at least two seats, and next-cycle reductions." }, { "id": "chatgpt:oa-members", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8266401-managing-members-workspace-roles-and-seats-in-chatgpt-enterprise-and-edu", "title": "Managing members, workspace roles, and seats in ChatGPT Enterprise and Edu", "locator": "Built-in roles; seat types; invitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise/Edu distinguish member, analytics viewer, admin and owner; Enterprise can delegate group management and assign seat types." }, { "id": "chatgpt:oa-leavers", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8266418-data-retention-when-a-member-is-removed-from-a-workspace", "title": "Data retention when a member is removed from a workspace", "locator": "Enterprise/Edu versus Business; ownership reassignment", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Removal revokes access immediately, follows Enterprise retention policies, preserves Business data indefinitely, and reassigns projects/GPT ownership without exposing private conversations." }, { "id": "dust:dust:provision", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/users-and-groups-provisioning", "title": "Users and groups provisioning", "locator": "SCIM 2.0; group role mapping", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise SCIM creates, updates and deactivates users and syncs groups; groups can grant Admin/Manager roles." }, { "id": "dust:dust:seats", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/usage-seats-and-credits/seat-management", "title": "Seat management", "locator": "Seat assignments; billing cycles; leaving", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins assign independent roles and Free/Pro/Max seats; annual stock and already-allocated credits have specific reclaim rules." }, { "id": "chatgpt:oa-services", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/services-agreement/", "title": "OpenAI Services Agreement", "locator": "Sections 3-7; 16.3; definitions of contracting party, governing laws and venue", "sourceDate": "2025-12-01", "retrievedAt": "2026-10-21", "finding": "The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers." }, { "id": "chatgpt:chatgpt:enterprise-analytics-export-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/10875114-workspace-analytics-for-chatgpt-enterprise-and-edu", "title": "Workspace analytics for Enterprise and Edu", "locator": "Export a report by user, Export GPT or project usage, User surveys, Task insights; public web-reader representation SHA256 6aeca6e22f4c2c5cfa4d623934a911693c329ba68f2b3af43c1527c662a89bfb", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise/Edu supports CSV reports by user and GPT/project usage, with separate survey/benchmark exports. Task insights aggregate work categories and can be disabled; survey export identifiers depend on a setting. Ordinary user reports remain identifiable." }, { "id": "dust:dust:analytics", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/analytics", "title": "Analytics", "locator": "Attribution; CSV; content exclusion", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Consumption reports break down users, groups, models, tools, agents and Pods; exports omit message content and can double-attribute group usage." }, { "id": "chatgpt:oa-business-faq-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq", "title": "ChatGPT Business general FAQ", "locator": "Private chats; self-service export; roles", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business members retain private histories by default and self-service workspace data export is unavailable; this does not define every conditional admin access route." }, { "id": "chatgpt:oa-business-privacy-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8798634-managing-data-sharing-and-privacy-in-chatgpt-business", "title": "Managing data, sharing, and privacy in ChatGPT Business", "locator": "Admin visibility and usage analytics; collaboration; export", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Usage/spend analytics does not automatically grant private-chat transcript access; member self-export through Settings is unavailable." }, { "id": "chatgpt:oa-compliance-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9261474-openai-compliance-platform-for-enterprise-and-edu-customers", "title": "OpenAI Compliance Platform for Enterprise and Edu", "locator": "Eligibility; owner-granted content permissions; retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise/Edu Compliance Platform separates owner-granted conversation access from delegated log categories and documents30-day log availability." }, { "id": "chatgpt:oa-business-owner-export-r3", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8798634-managing-data-sharing-and-privacy-in-chatgpt-business", "title": "Managing data, sharing, and privacy in ChatGPT Business", "locator": "Can I export my data from a Business workspace? — member restriction and conditional owner export steps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business members lack Settings self-export. Owners can export an individual member through the workspace Members menu when the option is available; bulk coverage, precise eligibility, format and completeness are unspecified." }, { "id": "dust:dust:audit", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/audit-logs/audit-logs", "title": "Audit Logs", "locator": "Enterprise scope; actor types; SIEM", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise logs distinguish users, API keys and system actors with CSV and continuous SIEM delivery." }, { "id": "chatgpt:oa-compliance", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9261474-openai-compliance-platform-for-enterprise-and-edu-customers", "title": "OpenAI Compliance Platform for Enterprise and Edu customers", "locator": "Access; immutable logs; retention; migration; partner integrations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise/Edu compliance supports immutable event logs, state queries and SIEM/eDiscovery/DLP integrations, with a 30-day log access window." }, { "id": "chatgpt:oa-privacy", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://openai.com/enterprise-privacy/", "title": "Enterprise privacy at OpenAI", "locator": "Security; service-specific human access; Business FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "OpenAI describes AES-256/TLS protections and limited authorized staff access, with plan-specific privacy and administrative visibility." }, { "id": "dust:dust:privacy", "productId": "dust", "kind": "documented", "url": "https://dust.tt/home/platform-privacy", "title": "Dust Platform Privacy Policy", "locator": "About Us; sections 2, 6 and 7", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The policy identifies Permutation Labs in Paris and distinguishes its controller processing from customer processor processing, with non-EEA transfer safeguards." }, { "id": "chatgpt:oa-subprocessors", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/sub-processor-list/", "title": "OpenAI Sub-processor list", "locator": "Third-party processors; processing countries; notice subscription", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "The dated list names multiple cloud and service processors with product and country scope." }, { "id": "dust:dust:training-policy", "productId": "dust", "kind": "vendor-claimed", "url": "https://dust.tt/home/platform-privacy", "title": "Dust Platform Privacy Policy", "locator": "Section 6, Foundational Model Providers", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The policy asserts listed providers do not train, retain or log Customer Content for human review; this source pass did not retrieve the customer DPA." }, { "id": "chatgpt:oa-dpa", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/data-processing-addendum/", "title": "OpenAI Data Processing Addendum", "locator": "Definitions; 2.9; 2.11; 4.1", "sourceDate": "2025-12-01", "retrievedAt": "2026-10-21", "finding": "The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction." }, { "id": "chatgpt:oa-managed-access-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001067-data-access-for-your-managed-chatgpt-account", "title": "Data access for your managed ChatGPT account", "locator": "Conditional admin access; configuration; Enterprise sensitive permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Managed-account administrators may access/export/retain/delete content where configuration and law allow; an Enterprise admin role alone does not grant sensitive compliance access." }, { "id": "chatgpt:oa-privacy-r2", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://openai.com/enterprise-privacy/", "title": "Enterprise privacy at OpenAI", "locator": "Business FAQ: organizational access and retention; Enterprise FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The privacy page describes Business administrator access/export/deletion and retention control broadly, without documenting a concrete Business export route or settings workflow." }, { "id": "chatgpt:oa-retention-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8983778-chat-and-file-retention-in-chatgpt", "title": "Chat and file retention in ChatGPT", "locator": "Chats; Library/project/GPT files; deletion; Enterprise backups", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Saved chats and files have separate deletion/policy rules, generally30-day backend deletion with legal/security exceptions and Enterprise backup caveats." }, { "id": "chatgpt:oa-leavers-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8266418-data-retention-when-a-member-is-removed-from-a-workspace", "title": "Data retention when a member is removed from a workspace", "locator": "Plan-specific retention; ownership versus conversations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business leaver content remains indefinite while Enterprise/Edu follow configured retention; project/GPT ownership reassignment does not expose the former member's private conversations." }, { "id": "dust:dust:delete-chat", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/faq/managing-agents/can-i-delete-or-rename-a-conversation", "title": "Can I delete or rename a conversation?", "locator": "Conversation actions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users can delete or rename their conversations." }, { "id": "chatgpt:chatgpt:government-transparency-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/trust-and-transparency/", "title": "OpenAI trust and transparency", "locator": "Government requests for user data, Our policy link and semiannual reports; public web-reader representation SHA256 93bafff710834085a0d51dde71f2f1bd3bfe6e7dc86dcb4fd45cea5938355140", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The public page links OpenAI’s Government User Data Request Policy and semiannual request/disclosure reports, currently including January–June 2026. Existence of a policy is distinct from immunity from government access." }, { "id": "chatgpt:oa-subprocessors-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/sub-processor-list/", "title": "OpenAI Sub-processor list", "locator": "Third-party processors; processing countries; notice subscription; public web-reader representation retrieved 2026-10-26, representation SHA256 a7d96e1cb585412fcc51ac92669fa0f3b2529082622dfe7f32298849b672f6da", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-26", "finding": "The dated list names multiple cloud and service processors with product and country scope." }, { "id": "chatgpt:oa-dpa-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/data-processing-addendum/", "title": "OpenAI Data Processing Addendum", "locator": "Definitions; 2.9; 2.11; 4.1; public web-reader representation retrieved 2026-10-26, representation SHA256 11aa41f80669f6238d4e298e39f15fb7530b480effb79ea23111d8f9186adc55", "sourceDate": "2025-12-01", "retrievedAt": "2026-10-26", "finding": "The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction." }, { "id": "chatgpt:chatgpt:eu-ai-act-resources-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12141645-eu-ai-act-openai-resources-and-customer-guidance", "title": "EU AI Act resources and customer guidance", "locator": "OpenAI approach, prohibited practices, governance/provenance resources and model-documentation contact route; public web-reader representation SHA256 cfd90ddfaf879898942c3866d9e555258e38f6268652c64ded7a2d714c1552ed", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "OpenAI publishes a customer AI Act resource page linking its governance framework, Codes of Practice approach and provenance guidance. A dedicated form is available for relevant model-documentation requests; no request was made and no product compliance verdict is inferred." }, { "id": "chatgpt:oa-ekm", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20000943", "title": "OpenAI Enterprise Key Management Overview", "locator": "Eligibility; external KMS; unsupported features", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "EKM for eligible Enterprise/Edu workspaces uses customer-controlled AWS/GCP/Azure master keys with an account representative." }, { "id": "chatgpt:oa-ip", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12111596-ip-allowlisting-for-chatgpt", "title": "IP allowlisting for ChatGPT", "locator": "Eligibility; enforcement; Compliance API", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise/Edu IP policies block user requests outside allowed addresses and use a separate Compliance API allowlist." }, { "id": "chatgpt:fx-20261020", "productId": "chatgpt", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB euro reference historical rates", "locator": "Cube time=2026-10-20; USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Directly retrieved ECB XML gives EUR 1 = USD 1.1215 = CHF 0.9237." }, { "id": "dust:dust:fx-ecb", "productId": "dust", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro reference rates", "locator": "Cube time=2026-10-20, USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "EUR 1 = USD 1.1215 = CHF 0.9237 on October 20, 2026." }, { "id": "dust:dust:licence", "productId": "dust", "kind": "documented", "url": "https://github.com/dust-tt/dust/blob/2b1a4973af824f8ff970d585c5eb1f40ae76186c/LICENSE", "title": "Dust repository LICENSE at pinned commit", "locator": "Root LICENSE, MIT permission grant", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The pinned public repository root licence is MIT; hosted service terms and third-party components are separate." }, { "id": "dust:dust:get-document", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/api-reference/datasources/retrieve-a-document-from-a-data-source", "title": "Retrieve a document from a data source", "locator": "Endpoint and response", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The API retrieves a source document; this does not establish a complete one-click tenant export." }, { "id": "chatgpt:chatgpt:german-office-20261026", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://openai.com/index/openai-deutschland/", "title": "OpenAI Deutschland office announcement", "locator": "May 22, 2025 opening announcement and local team scope; public web-reader representation SHA256 d04d9029dd9c337a37c2ae21ffabb048a7cc4f11159ddabc87d20fe082137d5f", "sourceDate": "2025-05-22", "retrievedAt": "2026-10-26", "finding": "The dated first-party announcement states that OpenAI opened its first German office in Munich with a local team. It does not specify guaranteed DE/FR/IT support, a Swiss entity or contract-specific SLA." }, { "id": "chatgpt:oa-business-faq-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq", "title": "ChatGPT Business: General FAQ", "locator": "Prices; seat cap; export; privacy; public web-reader representation retrieved 2026-10-26, representation SHA256 ffd176f38adcc4e1658f36e899249404fb7036503d3f42d042bfca83f10b0d50", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export." }, { "id": "chatgpt:oa-status-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://status.openai.com/", "title": "OpenAI Status", "locator": "System components and incident updates; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 1f749d023fe07ab5992f9b3666fbcb15a5578978c14ddda682cf228310aac396 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The public status page separates ChatGPT, Work, compliance, search, uploads, voice and app components and links incident updates." }, { "id": "chatgpt:chatgpt:review-fix-support-channel-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq", "title": "Business FAQ: credit-usage support route", "locator": "Does zero workspace credit usage mean no one has used ChatGPT or Codex?; public web-reader representation retrieved 2026-10-26, SHA256 6f1e8ec919c352fec861fb80ad95bbf94efd6f1c73199357b5f01ff3d43d62f3", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "For workspace credit-usage discrepancies, the Business FAQ directs users to OpenAI Support. It does not itself establish a general Enterprise account-team support entitlement." }, { "id": "dust:dust:support", "productId": "dust", "kind": "documented", "url": "https://dust.tt/home/support", "title": "Dust Support", "locator": "Support channels", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor provides public support entry points and community/documentation resources." }, { "id": "chatgpt:oa-academy", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://academy.openai.com/", "title": "OpenAI Academy", "locator": "Learning paths; live and on-demand events", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Academy offers worker, builder and adoption-leader learning resources with public events." }, { "id": "dust:dust:rollout", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/dust-rollout-guide/index", "title": "Dust Rollout Guide", "locator": "Rollout phases", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public rollout guidance covers setup, launch, team education and measurement." }, { "id": "dust:dust:training", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/dust-rollout-guide/team-onboarding-material", "title": "Team onboarding material", "locator": "Training resources", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust provides reusable team-onboarding material." }, { "id": "dust:dust:r2-department-guides", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/use-cases-and-guides/index.md", "title": "Dust Use Cases and Guides", "locator": "Use Cases by Department", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public guides are organized by Sales, Support, Marketing, Engineering, Data, Knowledge, People, Product and Collaboration." }, { "id": "dust:dust:r2-sales-guide", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/use-cases-and-guides/sales.md", "title": "Dust Sales use-case guide", "locator": "Sales agent examples and build links", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Sales guide provides concrete role-based agent examples; this is public learning material, not a contracted training entitlement." } ] }