{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "swisscom-assistant-vs-t3-chat", "canonicalUrl": "https://onaihq.com/compare/agents/swisscom-assistant-vs-t3-chat/", "markdownUrl": "https://onaihq.com/compare/agents/swisscom-assistant-vs-t3-chat/index.md", "dataUrl": "https://onaihq.com/compare/agents/swisscom-assistant-vs-t3-chat/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-21", "lastCrossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "swisscom-assistant", "name": "Swisscom Swiss AI Assistant", "website": "https://www.swisscom.ch/en/business/sme/it-cloud/new-way-of-working/swiss-ai-assistant.html", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/swisscom-assistant/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ], "sourcedClaimCount": 27, "statedByVendorCount": 0, "crossCheckedClaimCount": 27, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-21" }, { "id": "t3-chat", "name": "T3 Chat", "website": "https://t3.chat", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/t3-chat/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" }, { "id": "ios-beta", "name": "T3 Chat iOS TestFlight beta", "type": "mobile-app" } ], "sourcedClaimCount": 27, "statedByVendorCount": 0, "crossCheckedClaimCount": 27, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-21" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 18, "sharedSourcedCriteria": 18, "crossCheckedCriteriaByProduct": { "swisscom-assistant": 27, "t3-chat": 27 }, "sourcedOnlyCriteriaByProduct": { "swisscom-assistant": 0, "t3-chat": 0 }, "sourcedCriteriaByProduct": { "swisscom-assistant": 27, "t3-chat": 27 }, "crossCheckedCriterionRows": 36, "sourcedOnlyCriterionRows": 0, "sourcedCriterionRows": 36, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The current offer lists a selectable catalogue of four open-model families.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Named origins are OpenAI, Qwen, Mistral and Gemma. These are hosted open-model choices, not evidence of external provider API contracts.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "supported", "answer": "FAQ names GPT OSS 120B, Qwen3.5 397B A17B, Mistral Small 4 119B and Gemma 4 31B as current choices.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "partial", "answer": "FAQ says the model can be chosen for the use case; per-chat switching behaviour was not observed.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "unknown", "answer": "Does the product route between models automatically, and is the chosen model shown? Unknown. Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested.", "evidenceIds": [] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "FAQ calls Qwen3.5 multimodal; factsheet includes image analysis and audio transcription across editions. Exact per-model input routing is not documented.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ], "limitations": [ "Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "productId": "t3-chat", "claimId": "t3-chat:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Paid-account vendor replies establish manual model switching and provider routes, while the current plan-specific catalogue is unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Pro USD8 vendor-support context; no Free or Premier catalogue parity asserted", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "partial", "answer": "Pro-context vendor replies discuss Gemini, Claude and GPT routes; the FAQ separately describes OpenAI/Anthropic/Google/OpenRouter data handling. Those policy/provider names are not a complete tier-entitlement or underlying-lab catalogue.", "evidenceIds": [ "t3-chat:t3-chat:billing-change", "t3-chat:t3-chat:faq-training", "t3-chat:t3-chat:r2-paid-tier-controls" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "unknown", "answer": "A complete current selectable-model list for Pro, Free or Premier is unverified. The FAQ claude-4.6-sonnet URL is an example, and undated support model names are not a current plan catalogue.", "evidenceIds": [] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "partial", "answer": "In the USD8 context discussion the vendor recommends manually switching to Gemini Flash or summarizing into a new chat with another chosen model. This supports Pro model selection as described there, but not a current all-model, effort or Free/Premier entitlement matrix.", "evidenceIds": [ "t3-chat:t3-chat:r2-pro-context-byok" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "unknown", "answer": "Does the product route between models automatically, and is the chosen model shown? The public T3 FAQ, Terms, Privacy/Security policies, official feedback statuses and identifiable vendor replies did not establish this detail. No authenticated account, enterprise quote or bounded fixture was used.", "evidenceIds": [] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "unknown", "answer": "No current Pro model-by-model image/audio/file compatibility matrix was retrieved. The generic privacy upload categories do not establish a plan entitlement.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "No complete Free/Pro/Premier entitlement matrix or authenticated model/feature menu was retrieved." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:billing-change", "t3-chat:t3-chat:faq-training", "t3-chat:t3-chat:r2-paid-tier-controls", "t3-chat:t3-chat:r2-pro-context-byok" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public feature-release information is described; plan-specific pinning and version guarantees remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Public T3 Chat release information; no verified Free/Pro/Premier picker/pinning entitlement", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? No matched dates for the last three provider releases, fixed removal notice or contractual model-version retention was retrieved.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "partial", "answer": "A vendor reply says major-feature changelog lives in Discord and a website version is planned. No accessible dated model-by-model release ledger was retrieved.", "evidenceIds": [ "t3-chat:t3-chat:changelog" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "How much notice is given before a model is removed? No matched dates for the last three provider releases, fixed removal notice or contractual model-version retention was retrieved.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "The vendor describes pinning and a Legacy designation in the general picker discussion, without a named individual tier. Plan-specific pinning, retained model versions and admin locks remain unverified.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "No complete Free/Pro/Premier entitlement matrix or authenticated model/feature menu was retrieved." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:changelog" ] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Vendor replies support a Pro own-OpenRouter-key route, without establishing universal provider/model coverage.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Pro USD8 with optional customer OpenRouter key; no Free BYOK entitlement asserted", "addOns": [ "Customer-paid OpenRouter/provider usage; model routing and verification prerequisites apply" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "supported", "answer": "In the paid USD8 usage discussion, staff explicitly offers a customer OpenRouter key for direct request billing; the USD8 context discussion describes OpenRouter fallback. No all-provider/all-model BYOK entitlement follows.", "evidenceIds": [ "t3-chat:t3-chat:r2-paid-tier-controls", "t3-chat:t3-chat:r2-pro-context-byok" ] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "unknown", "answer": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment? No supported customer Azure OpenAI/Bedrock/Vertex setup or arbitrary OpenAI-compatible/custom endpoint configuration was retrieved.", "evidenceIds": [] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "unknown", "answer": "Can an admin add any OpenAI-compatible endpoint? No supported customer Azure OpenAI/Bedrock/Vertex setup or arbitrary OpenAI-compatible/custom endpoint configuration was retrieved.", "evidenceIds": [] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "partial", "answer": "The paid subscription and direct-provider charges are separate in the vendor discussion. A discounted BYOK-only licence and exact customer provider rates are not verified.", "evidenceIds": [ "t3-chat:t3-chat:r2-paid-tier-controls" ] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "unknown", "answer": "Current all-model BYOK compatibility is unknown: the OpenRouter-coverage request is marked Completed while the vendor says those model routes do not run through OpenRouter and rerouting requires future work. The old OpenAI GPT5 setup reply does not establish a complete current route matrix.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "No complete Free/Pro/Premier entitlement matrix or authenticated model/feature menu was retrieved." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:r2-paid-tier-controls", "t3-chat:t3-chat:r2-pro-context-byok" ] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom operates open models in Switzerland.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "unknown", "answer": "Can chat use a customer-hosted model? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.", "evidenceIds": [] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Can retrieval use customer-hosted embeddings? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "unknown", "answer": "Which features fail with self-hosted models? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.", "evidenceIds": [] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "supported", "answer": "The current model FAQ and launch announcement describe open models on Swisscom Swiss AI Platform with processing in its Swiss data centres.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:announcement" ] } ], "limitations": [ "Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:announcement" ] }, { "productId": "t3-chat", "claimId": "t3-chat:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standard packages publish organisation-level monthly token allowances.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "unknown", "answer": "Can admins limit models per group? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "unknown", "answer": "Can admins set the default model? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Essential 20m, Professional 75m and Premium 200m tokens/month per company. These are pooled company allowances, not documented per-user caps.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "unknown", "answer": "What happens when a limit is reached? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] } ], "limitations": [ "Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "productId": "t3-chat", "claimId": "t3-chat:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Individuals have cost-based refill limits; enterprise group governance is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Pro USD8 cost-limit discussion and Premier account bucket reply; Free excluded from this mechanics finding", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "unknown", "answer": "Can admins limit models per group? No organization/group model allowlists, data-bound model policy, administrator default model or fixed per-user token/message quota was established.", "evidenceIds": [] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? No organization/group model allowlists, data-bound model policy, administrator default model or fixed per-user token/message quota was established.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "unknown", "answer": "Can admins set the default model? No organization/group model allowlists, data-bound model policy, administrator default model or fixed per-user token/message quota was established.", "evidenceIds": [] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Pro cost-limit replies and a Premier-specific vendor support reply tie paid usage to the FAQ Base/Overage mechanics: four-hour Base refill and monthly Overage refill. No fixed token/message allowance is published;20/200 example points are illustrative, not plan capacities.", "evidenceIds": [ "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:r2-paid-tier-controls", "t3-chat:t3-chat:r2-premier-buckets" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "For these documented paid-account bucket routes, expected request cost is reserved then settled after completion; when both balances are exhausted the FAQ says to wait for refill. No Free-tier behaviour is inferred.", "evidenceIds": [ "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:r2-premier-buckets", "t3-chat:t3-chat:r2-paid-tier-controls" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "No complete Free/Pro/Premier entitlement matrix or authenticated model/feature menu was retrieved." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:r2-paid-tier-controls", "t3-chat:t3-chat:r2-premier-buckets" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The factsheet lists document, image and audio analysis.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "partial", "answer": "Lists PDF, Word, Excel, CSV, JSON, TXT and audio files, plus image analysis. Exact extensions and codec limits are not enumerated.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "unknown", "answer": "What size and count limits apply per file and chat? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Are scanned PDFs read? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "unknown", "answer": "Are Excel tables read with structure intact? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "unknown", "answer": "Is the whole file used or only retrieved parts, and does the user see which? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] } ], "limitations": [ "Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "productId": "t3-chat", "claimId": "t3-chat:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Paid Pro context limits and own-key fallback are documented; plan-specific upload formats/caps remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Pro USD8 context restrictions and optional BYOK fallback; exact upload entitlement by tier unverified", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "unknown", "answer": "The privacy policy mentions PDF/images/text and the request is Completed, but no current individual-tier format entitlement was verified. The earlier sentence attributing browser/file-specific PDF upload bugs to a vendor reply is withdrawn because no precise reply locator was reproduced.", "evidenceIds": [] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "partial", "answer": "Vendor replies distinguish context restrictions on USD8 Pro from higher-tier allowances and own-key fallback. They do not publish a complete current per-model file size/count or context-cap matrix; no32K or user-suggested MB cap is adopted.", "evidenceIds": [ "t3-chat:t3-chat:r2-pro-context-byok" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Are scanned PDFs read? No scanned-PDF OCR fixture, Excel structure/formula test, full-vs-chunked processing specification or current numerical upload matrix was retrieved. Community complaints and example sizes are not treated as product limits.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "unknown", "answer": "Are Excel tables read with structure intact? No scanned-PDF OCR fixture, Excel structure/formula test, full-vs-chunked processing specification or current numerical upload matrix was retrieved. Community complaints and example sizes are not treated as product limits.", "evidenceIds": [] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "unknown", "answer": "Is the whole file used or only retrieved parts, and does the user see which? No scanned-PDF OCR fixture, Excel structure/formula test, full-vs-chunked processing specification or current numerical upload matrix was retrieved. Community complaints and example sizes are not treated as product limits.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "No complete Free/Pro/Premier entitlement matrix or authenticated model/feature menu was retrieved." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:r2-pro-context-byok" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Paid editions provide persistent document-backed personal assistants that can be shared.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Users upload documents to assistants and retain chat histories; assistant storage persists across use.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "partial", "answer": "Assistant sharing is included in paid editions; exact individual/group/organisation targeting is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Essential up to 3 assistants/user and 5 GB/customer; Professional 5 and 40 GB; Premium 7 and 150 GB. Per-collection file/count caps are not published.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "Employees build assistants with specific uploaded documents as their information sources.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ], "limitations": [ "Per-collection limits, shared-collection ownership and sharing-target controls need documentation or an authenticated tenant." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "productId": "t3-chat", "claimId": "t3-chat:KNOW-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:KNOW-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:KNOW-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:KNOW-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The basic-feature list advertises source references; citation accuracy was not tested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Transparent source references are listed as a basic feature; passage granularity was not established.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] } ], "limitations": [ "No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "productId": "t3-chat", "claimId": "t3-chat:KNOW-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:KNOW-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Users create named assistants from documents and system instructions, with starter prompts and sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "The guide describes a named assistant, description, system prompt and uploaded documents. External tool assignment is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "unknown", "answer": "Can admins limit who creates them? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.", "evidenceIds": [] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Users can share assistants with colleagues; exact user/group/company scope is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "unknown", "answer": "Is there an internal assistant directory? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.", "evidenceIds": [] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Assistant conversation starters can store example prompts. An organisation-managed shared prompt library is unverified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] } ], "limitations": [ "Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide", "swisscom-assistant:swisscom-assistant:offer" ] }, { "productId": "t3-chat", "claimId": "t3-chat:AGT-01", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standard editions include Web Fetch, with published request allowances.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Processing web content via Web Fetch is included: 500 requests/month Essential, 2,000 Professional and 5,000 Premium; Custom is tailored.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "unknown", "answer": "Can admins add API actions? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "unknown", "answer": "Can it use remote MCP servers, and with what admin control? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "unknown", "answer": "Do tools act as the user or as a shared account? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "unknown", "answer": "Can admins approve or block tools, and can users confirm actions before they run? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] } ], "limitations": [ "Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "productId": "t3-chat", "claimId": "t3-chat:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Paid Pro search is discussed by the vendor; image-tier entitlement, custom actions and MCP remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Pro USD8 for evidenced search use; image and MCP plan entitlement unknown", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "partial", "answer": "The Pro/Premier pricing discussion explicitly describes frequent search and search-token overhead in the USD8 paid context. An OpenAI image integration has separate support evidence, but its plan entitlement is not verified and is not included as a Pro tool promise.", "evidenceIds": [ "t3-chat:t3-chat:r2-paid-tier-controls" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "unknown", "answer": "Can admins add API actions? The MCP request is Closed but has no retrieved released setup guide. Remote MCP configuration, custom API actions, user/shared tool credentials and administrator/user approval policies were not established.", "evidenceIds": [] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "unknown", "answer": "Can it use remote MCP servers, and with what admin control? The MCP request is Closed but has no retrieved released setup guide. Remote MCP configuration, custom API actions, user/shared tool credentials and administrator/user approval policies were not established.", "evidenceIds": [] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "unknown", "answer": "Do tools act as the user or as a shared account? The MCP request is Closed but has no retrieved released setup guide. Remote MCP configuration, custom API actions, user/shared tool credentials and administrator/user approval policies were not established.", "evidenceIds": [] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "unknown", "answer": "Can admins approve or block tools, and can users confirm actions before they run? The MCP request is Closed but has no retrieved released setup guide. Remote MCP configuration, custom API actions, user/shared tool credentials and administrator/user approval policies were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "No complete Free/Pro/Premier entitlement matrix or authenticated model/feature menu was retrieved." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:r2-paid-tier-controls" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web search is a paid Custom option; standard Web Fetch is a different feature.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Factsheet explicitly marks Web Search unavailable in Essential/Professional/Premium and available for an additional charge in Custom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "unknown", "answer": "Can admins disable it per organisation or group? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Which search provider handles queries, and where? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "unknown", "answer": "Is multi-step research with a report available? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "unknown", "answer": "Are web sources cited? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] } ], "limitations": [ "Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "productId": "t3-chat", "claimId": "t3-chat:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Search is user-selectable, with a documented one-to-five search limit; a separate deep-research product is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Pro USD8 paid-search discussion; no Free parity asserted", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "partial", "answer": "Staff’s paid USD8 discussion confirms search consumes API/query and context costs. The FAQ exposes search on/off and1..5 URL limits, but a complete current tier-specific limit/feature matrix was not verified.", "evidenceIds": [ "t3-chat:t3-chat:r2-paid-tier-controls", "t3-chat:t3-chat:faq-url" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "unknown", "answer": "Can admins disable it per organisation or group? No organization/group switch, named search provider and query country, dedicated multi-step research/report mode or precise web-citation contract was established. The FAQ says search improves recency without guaranteeing correctness.", "evidenceIds": [] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Which search provider handles queries, and where? No organization/group switch, named search provider and query country, dedicated multi-step research/report mode or precise web-citation contract was established. The FAQ says search improves recency without guaranteeing correctness.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "unknown", "answer": "Is multi-step research with a report available? No organization/group switch, named search provider and query country, dedicated multi-step research/report mode or precise web-citation contract was established. The FAQ says search improves recency without guaranteeing correctness.", "evidenceIds": [] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "unknown", "answer": "Are web sources cited? No organization/group switch, named search provider and query country, dedicated multi-step research/report mode or precise web-citation contract was established. The FAQ says search improves recency without guaranteeing correctness.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "No complete Free/Pro/Premier entitlement matrix or authenticated model/feature menu was retrieved." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:r2-paid-tier-controls", "t3-chat:t3-chat:faq-url" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Workflow automation is listed as a paid Custom option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Factsheet marks workflow automation unavailable on standard editions and chargeable in Custom. A customer-configurable builder is not described.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "unknown", "answer": "Can prompts or assistants run on a schedule? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.", "evidenceIds": [] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "unknown", "answer": "Can external events start a workflow? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.", "evidenceIds": [] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "unknown", "answer": "Is building aimed at business users, IT or developers? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.", "evidenceIds": [] } ], "limitations": [ "Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "productId": "t3-chat", "claimId": "t3-chat:AGT-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "AI agents are listed as a paid Custom option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "partial", "answer": "Factsheet marks AI agents unavailable on standard editions and chargeable in Custom; task/tool scope is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "unknown", "answer": "Are steps and tool calls shown? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.", "evidenceIds": [] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "unknown", "answer": "Must the user confirm actions with side effects? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.", "evidenceIds": [] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "Can the user stop a running task? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.", "evidenceIds": [] } ], "limitations": [ "Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "productId": "t3-chat", "claimId": "t3-chat:AGT-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "No official programmable enterprise interface was established; subscription-backed external-agent API usage was rejected.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "partial", "answer": "An official feedback request asks to apply subscription quota to external coding agents/API; staff closes it because the economics do not work. The FAQ URL launches a browser chat and is not a documented chat API.", "evidenceIds": [ "t3-chat:t3-chat:api-request", "t3-chat:t3-chat:faq-url" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Can documents be loaded through an API? No supported general chat/assistant API, document-ingestion API, API governance or MCP server exposure was retrieved. Third-party cookie/API clients and T3 Code repositories are not official T3 Chat API evidence.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "unknown", "answer": "Do audit, budgets and model rules apply to API use? No supported general chat/assistant API, document-ingestion API, API governance or MCP server exposure was retrieved. Third-party cookie/API clients and T3 Code repositories are not official T3 Chat API evidence.", "evidenceIds": [] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Does the product expose itself to other agents over MCP? No supported general chat/assistant API, document-ingestion API, API governance or MCP server exposure was retrieved. Third-party cookie/API clients and T3 Code repositories are not official T3 Chat API evidence.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:api-request", "t3-chat:t3-chat:faq-url" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A browser-accessed company chatbot with Swisscom Login is offered.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "The offer links activation through My Swisscom Business and describes an online company chatbot; browser access is shown by the published workspace material.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and macOS apps? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "unknown", "answer": "iOS and Android apps with SSO? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Is there a browser extension or sidebar? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "unknown", "answer": "Which features are missing on mobile? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] } ], "limitations": [ "Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "productId": "t3-chat", "claimId": "t3-chat:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A browser client and iOS TestFlight beta are documented; desktop, Android release and managed clients remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "ios-beta" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Browser account plan; iOS TestFlight beta; enterprise SSO unverified", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [ "iOS" ], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" }, { "id": "ios-beta", "name": "T3 Chat iOS TestFlight beta", "type": "mobile-app" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "T3 Chat is delivered as a browser service; the FAQ documents launching new conversations through public URLs.", "evidenceIds": [ "t3-chat:t3-chat:faq-url" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and macOS apps? No native Windows/macOS distribution, supported browser extension/sidebar, MDM configuration or complete mobile feature-gap matrix was established. Community extension links are not vendor clients.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "The vendor’s September10,2026 announcement releases iOS via TestFlight explicitly as beta; Android beta is coming soon. Neither corporate SSO nor a production app-store release was verified.", "evidenceIds": [ "t3-chat:t3-chat:mobile" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Is there a browser extension or sidebar? No native Windows/macOS distribution, supported browser extension/sidebar, MDM configuration or complete mobile feature-gap matrix was established. Community extension links are not vendor clients.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? No native Windows/macOS distribution, supported browser extension/sidebar, MDM configuration or complete mobile feature-gap matrix was established. Community extension links are not vendor clients.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "unknown", "answer": "Which features are missing on mobile? No native Windows/macOS distribution, supported browser extension/sidebar, MDM configuration or complete mobile feature-gap matrix was established. Community extension links are not vendor clients.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:faq-url", "t3-chat:t3-chat:mobile" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:WORK-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Basic text translation and rewriting are advertised; de-CH/formality can be requested in assistant instructions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "partial", "answer": "Product describes AI text translation and rewriting using its LLM chatbot; no separate translation service is named.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "partial", "answer": "Guide shows assistant instructions for Swiss spelling, ss instead of ß and informal/formal address. This is prompt guidance, not an enforced locale control.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "supported", "answer": "Translate, rewrite, summarise and create text are advertised across the basic service.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ], "limitations": [ "Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] }, { "productId": "t3-chat", "claimId": "t3-chat:WORK-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:WORK-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The factsheet includes voice input and audio transcription in all paid editions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Voice input is included across Essential, Professional, Premium and Custom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Can answers be read aloud? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Audio files and transcription are listed; product use cases mention meeting summaries. A live meeting bot, recording method and summary workflow are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.", "evidenceIds": [] } ], "limitations": [ "Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:offer" ] }, { "productId": "t3-chat", "claimId": "t3-chat:WORK-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:WORK-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:WORK-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:WORK-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom Login is required; enterprise SSO is a paid Custom option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "partial", "answer": "Basic access requires a valid Swisscom Login. Custom SSO is listed but SAML/OIDC/IdP support is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Factsheet explicitly marks SSO unavailable on standard paid editions and chargeable in Custom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "unknown", "answer": "Can MFA be enforced? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.", "evidenceIds": [] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Can the company claim its email domain? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.", "evidenceIds": [] } ], "limitations": [ "MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "productId": "t3-chat", "claimId": "t3-chat:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The security policy asserts MFA support without documenting enterprise SAML/OIDC administration.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "partial", "answer": "Security policy refers to OAuth provider accounts and standard authentication without naming enterprise SAML/OIDC protocols or supported corporate IdPs.", "evidenceIds": [ "t3-chat:t3-chat:security" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "unknown", "answer": "Which plan includes SSO? No business-plan SSO entitlement, Entra conditional-access integration or email-domain capture policy was retrieved.", "evidenceIds": [] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "The vendor asserts MFA support and recommends two-factor protection at the OAuth provider. Enforceable organization-wide MFA settings were not established.", "evidenceIds": [ "t3-chat:t3-chat:security" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? No business-plan SSO entitlement, Entra conditional-access integration or email-domain capture policy was retrieved.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Can the company claim its email domain? No business-plan SSO entitlement, Entra conditional-access integration or email-domain capture policy was retrieved.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:security" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:ADM-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:ADM-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:ADM-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Individual consumption indicators exist; organization budgets and chargeback remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Pro USD8 and Premier account consumption mechanics; no organization/admin budget offer asserted", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "partial", "answer": "The paid Pro discussion and Premier support reply describe per-account cost/bucket consumption. The FAQ describes separate balance displays; exact placement and model-cost indicators are not a customer organization reporting entitlement.", "evidenceIds": [ "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:r2-paid-tier-controls", "t3-chat:t3-chat:r2-premier-buckets" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "unknown", "answer": "Can budgets be set per user or group? No customer organization/user-group budget assignment or cost-centre export was retrieved.", "evidenceIds": [] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "For the documented paid-account bucket routes, exhausting both balances requires waiting for refill. This does not establish configurable user/group currency budgets, alerts or downgrade policies.", "evidenceIds": [ "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:r2-premier-buckets" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? No customer organization/user-group budget assignment or cost-centre export was retrieved.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "No complete Free/Pro/Premier entitlement matrix or authenticated model/feature menu was retrieved." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:r2-paid-tier-controls", "t3-chat:t3-chat:r2-premier-buckets" ] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The privacy policy describes vendor telemetry, not a customer compliance logging service.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "unknown", "answer": "Are admin and security events logged? No customer admin/security-event catalogue, SIEM stream/export, eDiscovery/legal hold or fixed log retention was retrieved. Vendor monitoring in the security policy is not evidence of customer audit access.", "evidenceIds": [] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "partial", "answer": "The privacy policy collects prompts/uploads and Terms reserve review/removal for violations. A configurable customer prompt/answer compliance archive was not established.", "evidenceIds": [ "t3-chat:t3-chat:privacy", "t3-chat:t3-chat:terms" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "unknown", "answer": "Can logs stream to a SIEM or be exported? No customer admin/security-event catalogue, SIEM stream/export, eDiscovery/legal hold or fixed log retention was retrieved. Vendor monitoring in the security policy is not evidence of customer audit access.", "evidenceIds": [] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? No customer admin/security-event catalogue, SIEM stream/export, eDiscovery/legal hold or fixed log retention was retrieved. Vendor monitoring in the security policy is not evidence of customer audit access.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "unknown", "answer": "How long are logs kept? No customer admin/security-event catalogue, SIEM stream/export, eDiscovery/legal hold or fixed log retention was retrieved. Vendor monitoring in the security policy is not evidence of customer audit access.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:privacy", "t3-chat:t3-chat:terms" ] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:ADM-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom guardrails are marketed; trial users accept vendor usage terms at login.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "unknown", "answer": "Can admins set organisation-wide instructions? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.", "evidenceIds": [] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "partial", "answer": "Free Trial B.3 states user usage terms are displayed at login and accepted by use. A customer-authored policy/explicit acknowledgement control is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "unknown", "answer": "Are content filters configurable? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.", "evidenceIds": [] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.", "evidenceIds": [] } ], "limitations": [ "Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "productId": "t3-chat", "claimId": "t3-chat:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Acceptable-use terms apply, while organization policy controls remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "unknown", "answer": "Can admins set organisation-wide instructions? No admin global-instruction policy, mandatory company policy acknowledgement, configurable deterministic filter or customer violation-hit reporting was retrieved.", "evidenceIds": [] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? No admin global-instruction policy, mandatory company policy acknowledgement, configurable deterministic filter or customer violation-hit reporting was retrieved.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Terms prohibit categories of unlawful/harmful content and permit vendor review/removal or suspension. Customer configurable content filters are not established.", "evidenceIds": [ "t3-chat:t3-chat:terms" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? No admin global-instruction policy, mandatory company policy acknowledgement, configurable deterministic filter or customer violation-hit reporting was retrieved.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:terms" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom describes Swiss storage and inference; trial Web Fetch may send URLs to an EU third party.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Trial terms C.8 locate Swiss AI Platform and related login/chat/usage databases at Swisscom data centres in Switzerland. Paid offer also claims all customer data stored in Switzerland; file/index topology is unspecified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "Swiss AI Platform processing is exclusively in Swisscom Swiss data centres under trial C.8; current paid offer claims Swiss storage and processing. These are hosted open models, not calls to their originating providers.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? Unknown. Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Factsheet advertises support directly from Switzerland. This does not establish every staff access location or privileged-support boundary.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "supported", "answer": "Swisscom Cloud in Switzerland is the stated hosting for this Assistant.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Swiss hosting is advertised for all editions. Free Trial C.8 explicitly permits Web Fetch to transmit referenced URLs to an unnamed external EU provider. Custom search data flows were not documented.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] } ], "limitations": [ "Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "productId": "t3-chat", "claimId": "t3-chat:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The privacy policy places the service under US/international processing; no EU/Swiss end-to-end option was established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "The policy says services are provided in the United States and information is processed there or in other countries; Azure, AWS and Vercel are named. Component-specific chat/file/index storage regions are not enumerated.", "evidenceIds": [ "t3-chat:t3-chat:privacy" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "The policy names OpenAI, Google, Anthropic and OpenRouter processing, but no provider-by-provider region, EU-only switch or customer region guarantee is supplied.", "evidenceIds": [ "t3-chat:t3-chat:privacy", "t3-chat:t3-chat:faq-training" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? No exact backup/log/telemetry country matrix, support-access location, Swiss hosting offer or residency-plan entitlement was retrieved.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "unknown", "answer": "From where can vendor staff access data? No exact backup/log/telemetry country matrix, support-access location, Swiss hosting offer or residency-plan entitlement was retrieved.", "evidenceIds": [] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? No exact backup/log/telemetry country matrix, support-access location, Swiss hosting offer or residency-plan entitlement was retrieved.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "unknown", "answer": "Which plan or option provides residency? No exact backup/log/telemetry country matrix, support-access location, Swiss hosting offer or residency-plan entitlement was retrieved.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:privacy", "t3-chat:t3-chat:faq-training" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A hosted web service is offered; tenant architecture and alternative deployment contracts remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "partial", "answer": "The public web service accepts individual accounts and processes content with hosting/model providers. Its exact multitenant architecture and boundaries are not documented in the retrieved public material.", "evidenceIds": [ "t3-chat:t3-chat:terms", "t3-chat:t3-chat:privacy" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "unknown", "answer": "Is a dedicated single-tenant instance offered, from what size? No vendor-operated dedicated tenant, customer-cloud/on-premise package, offline licence or deployment-specific feature matrix was retrieved. Independent T3 clones and the distinct T3 Code product do not establish a self-host licence.", "evidenceIds": [] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Can it run in the customer's own cloud account, from what size? No vendor-operated dedicated tenant, customer-cloud/on-premise package, offline licence or deployment-specific feature matrix was retrieved. Independent T3 clones and the distinct T3 Code product do not establish a self-host licence.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? No vendor-operated dedicated tenant, customer-cloud/on-premise package, offline licence or deployment-specific feature matrix was retrieved. Independent T3 clones and the distinct T3 Code product do not establish a self-host licence.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? No vendor-operated dedicated tenant, customer-cloud/on-premise package, offline licence or deployment-specific feature matrix was retrieved. Independent T3 clones and the distinct T3 Code product do not establish a self-host licence.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "unknown", "answer": "Which features are missing outside SaaS? No vendor-operated dedicated tenant, customer-cloud/on-premise package, offline licence or deployment-specific feature matrix was retrieved. Independent T3 clones and the distinct T3 Code product do not establish a self-host licence.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:terms", "t3-chat:t3-chat:privacy" ] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Trial terms prohibit training on submitted data; the paid offer repeats the no-training claim.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Trial C.9 limits submitted data to its requested purpose and forbids training/developing the LLM. Paid offer makes the same claim but no paid DPA was retrieved.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Trial C.8 uses publicly available unchanged open models on Swisscom infrastructure. Data training by external model providers is not described; paid page says no company-data model training.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "unknown", "answer": "How long do model providers keep prompts, including for abuse monitoring? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.", "evidenceIds": [] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "unknown", "answer": "Is zero data retention available, and on which plan? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.", "evidenceIds": [] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "Can provider staff review content? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.", "evidenceIds": [] } ], "limitations": [ "Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "productId": "t3-chat", "claimId": "t3-chat:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "No vendor training is asserted, with provider exceptions and customer-key responsibility explicitly retained.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "FAQ says T3 does not train its own models and the privacy policy says personal information is not used to train AI models.", "evidenceIds": [ "t3-chat:t3-chat:faq-training", "t3-chat:t3-chat:privacy" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "supported", "answer": "The FAQ says OpenAI/Anthropic defaults are not opted into training, Google paid models disable training and OpenRouter training routes are disabled. Some new models may require training and are labeled; BYOK customers manage their own provider settings.", "evidenceIds": [ "t3-chat:t3-chat:faq-training" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "unknown", "answer": "How long do model providers keep prompts, including for abuse monitoring? The FAQ does not establish provider prompt/abuse-monitoring retention, uniform ZDR entitlement or all provider human-review exceptions. No universal no-training/no-retention promise is inferred.", "evidenceIds": [] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "unknown", "answer": "Is zero data retention available, and on which plan? The FAQ does not establish provider prompt/abuse-monitoring retention, uniform ZDR entitlement or all provider human-review exceptions. No universal no-training/no-retention promise is inferred.", "evidenceIds": [] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "Can provider staff review content? The FAQ does not establish provider prompt/abuse-monitoring retention, uniform ZDR entitlement or all provider human-review exceptions. No universal no-training/no-retention promise is inferred.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:faq-training", "t3-chat:t3-chat:privacy" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Unconverted trial data is deleted three months after trial end.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Trial C.9 retains assistants/chat histories for potential paid conversion and deletes all trial data if no purchase occurs within three months after trial end. Paid default chat/file/index/log retention is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "unknown", "answer": "Can admins set retention periods? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.", "evidenceIds": [] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "unknown", "answer": "Can users delete their chats and files permanently? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.", "evidenceIds": [] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "unknown", "answer": "What is deleted at contract end, and when? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.", "evidenceIds": [] } ], "limitations": [ "Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "productId": "t3-chat", "claimId": "t3-chat:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Termination export responsibilities are contractual; plan-specific temporary-chat behaviour and retention remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual T3 Chat service Terms; temporary-chat Free/Pro/Premier entitlement not established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "unknown", "answer": "The generic URL FAQ distinguishes temporary and persisted threads but does not map that feature to a named individual tier or specify server/provider/file/backup retention. No plan-specific temporary-chat retention claim is made.", "evidenceIds": [] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "unknown", "answer": "Can admins set retention periods? No administrator retention controls, user permanent-deletion completion guarantee, backup erasure interval or fixed contract-end deletion deadline was retrieved.", "evidenceIds": [] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "unknown", "answer": "Can users delete their chats and files permanently? No administrator retention controls, user permanent-deletion completion guarantee, backup erasure interval or fixed contract-end deletion deadline was retrieved.", "evidenceIds": [] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "Terms put responsibility on users to export before termination and endeavor to provide a reasonable retrieval opportunity only for vendor-convenience termination; deletion timing and certificate are unspecified.", "evidenceIds": [ "t3-chat:t3-chat:terms" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "No complete Free/Pro/Premier entitlement matrix or authenticated model/feature menu was retrieved." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:terms" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Trial contract identifies a Swiss provider and an unnamed EU Web Fetch processor.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "unknown", "answer": "Is a dated sub-processor list published? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "partial", "answer": "Trial C.8 permits an external EU third party for URL retrieval; its identity is not listed. Swiss AI Platform itself runs in Switzerland.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "unknown", "answer": "Are customers notified of sub-processor changes? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Trial names Swisscom (Switzerland) Ltd as provider. The parent incorporation/ownership was not independently re-retrieved in this pass.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "unknown", "answer": "Which transfer mechanism applies to non-EU/CH processing? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "Is there a published government-access or transparency policy? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] } ], "limitations": [ "No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "productId": "t3-chat", "claimId": "t3-chat:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Named providers and a US vendor address are public, without a complete processor-country or transfer contract matrix.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "The May31,2025 privacy policy names Azure, AWS, Vercel, OpenAI, Google, Anthropic and OpenRouter, explicitly non-exhaustively. This is not established as a complete Article28 subprocessor schedule.", "evidenceIds": [ "t3-chat:t3-chat:privacy" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "Which countries do sub-processors operate in? No exhaustive processor operation-country matrix, signed SCC/Swiss transfer mechanism or subprocessor objection schedule was retrieved.", "evidenceIds": [] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "partial", "answer": "Privacy policy says material changes are posted with an updated effective date. A processor-addition notice period and objection right are not specified.", "evidenceIds": [ "t3-chat:t3-chat:privacy" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "The policy and Terms identify T3 Tools Inc with a San Francisco address and US/California legal context. A separate parent entity, incorporation jurisdiction and ownership were not independently established.", "evidenceIds": [ "t3-chat:t3-chat:privacy", "t3-chat:t3-chat:terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "unknown", "answer": "Which transfer mechanism applies to non-EU/CH processing? No exhaustive processor operation-country matrix, signed SCC/Swiss transfer mechanism or subprocessor objection schedule was retrieved.", "evidenceIds": [] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "partial", "answer": "The policy allows disclosures for subpoenas, warrants and legal investigations. No separate transparency report or detailed challenge/notification policy was retrieved.", "evidenceIds": [ "t3-chat:t3-chat:privacy" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:privacy", "t3-chat:t3-chat:terms" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public consumer/service terms use California law; an enterprise GDPR/Swiss DPA remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "unknown", "answer": "Is a DPA available, and is it negotiable? No public negotiable Article28 DPA, explicit revDSG/GDPR processor undertaking, EU AI Act pack or FINMA/sector material was retrieved. The guessed/dpa route did not expose readable content; that is an access gap, not proof of absence.", "evidenceIds": [] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "unknown", "answer": "Does the DPA cover revDSG and GDPR? No public negotiable Article28 DPA, explicit revDSG/GDPR processor undertaking, EU AI Act pack or FINMA/sector material was retrieved. The guessed/dpa route did not expose readable content; that is an access gap, not proof of absence.", "evidenceIds": [] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "Terms section19 uses California law and individual JAMS arbitration in Santa Clara County, with small-claims/injunction exceptions and state/federal Santa Clara courts where arbitration does not apply.", "evidenceIds": [ "t3-chat:t3-chat:terms" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "unknown", "answer": "Is EU AI Act documentation provided? No public negotiable Article28 DPA, explicit revDSG/GDPR processor undertaking, EU AI Act pack or FINMA/sector material was retrieved. The guessed/dpa route did not expose readable content; that is an access gap, not proof of absence.", "evidenceIds": [] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "unknown", "answer": "Are FINMA or other sector materials provided? No public negotiable Article28 DPA, explicit revDSG/GDPR processor undertaking, EU AI Act pack or FINMA/sector material was retrieved. The guessed/dpa route did not expose readable content; that is an access gap, not proof of absence.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:terms" ] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:DATA-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:DATA-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-09", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public policies describe vendor/provider content processing, but professional-secrecy contracts and a business plan remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual account service; no business/professional-secrecy offer verified", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US/international policy; no DE/CH-specific arrangement verified", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "No public DPA or signed/signon §203 StGB/Art321 StGB professional-secrecy undertaking covering T3 staff was retrieved from the Terms, privacy/security policies or targeted first-party searches.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "The privacy policy names hosting/model services but does not establish a dedicated professional-secrecy undertaking binding them. Its existence and flow-down are unknown.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "A team/business offer itself remains unverified; no professional-secrecy-specific tier, dedicated package or paid add-on was established.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Privacy policy sends input to selected OpenAI/Google/Anthropic/OpenRouter services; Terms reserve vendor review/removal of content upon apparent violations. This establishes processing/review possibilities, not an exhaustive plaintext staff/provider access matrix or protected-profession arrangement.", "evidenceIds": [ "t3-chat:t3-chat:privacy", "t3-chat:t3-chat:terms" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Public consumer/service Terms and privacy/security pages were reviewed, with targeted §203/Art321/professional-secrecy searches. No specific template, protected-profession data-flow statement or professional-body guidance was retrieved; no private agreement was requested.", "evidenceIds": [] } ], "limitations": [ "No-training statements and personal account terms are not a professional-secrecy undertaking.", "No legal suitability or compliance conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:privacy", "t3-chat:t3-chat:terms" ] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom publishes monthly organisation packages in CHF excluding VAT.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Flat monthly price per company package with user, storage and token caps; Custom is quoted.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "As retrieved 2026-10-21: Essential CHF 149/month up to 10 users; Professional CHF 399 up to 40; Premium CHF 799 up to 100, all excluding VAT. Custom has no public numerical price.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "Essential 5 GB/20m tokens; Professional 40 GB/75m; Premium 150 GB/200m monthly company tokens. Web Fetch requests/month 500/2,000/5,000 respectively. Assistant caps 3/5/7 per user.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Custom Web Search, SSO, agents and workflows cost extra per matrix; rates are not public.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "unknown", "answer": "What do usage beyond limits and premium models cost? Unknown. Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources.", "evidenceIds": [] } ], "limitations": [ "Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "productId": "t3-chat", "claimId": "t3-chat:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Individual subscription prices are supported by vendor replies; quotas are cost-based and checkout/organization details are incomplete.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Evidence describes monthly individual Pro/Premier subscriptions, optional customer provider keys and cost-based included use. No organizational seat/pool contract is established.", "evidenceIds": [ "t3-chat:t3-chat:billing-change", "t3-chat:t3-chat:premier", "t3-chat:t3-chat:faq-usage" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "Vendor replies confirm USD8/month paid-tier context and Premier USD50/month plus applicable tax. No checkout was completed and no business price was retrieved; dates of the undated replies are unknown.", "evidenceIds": [ "t3-chat:t3-chat:billing-change", "t3-chat:t3-chat:premier", "t3-chat:t3-chat:price-visibility" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "Included usage is represented by Base and Overage balances, refilling four-hourly/monthly. The FAQ’s20/200 example is not the actual plan quota and the former1500+100 message claim is not used.", "evidenceIds": [ "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:billing-change" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Customer OpenRouter/OpenAI API keys incur direct provider charges. Staff says a top-up product has not been offered since the new billing model and options are only being considered.", "evidenceIds": [ "t3-chat:t3-chat:premier", "t3-chat:t3-chat:overage", "t3-chat:t3-chat:byok-openai" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "The Overage bucket is a monthly included-usage bucket, not an established published dollar-per-token overage tariff. Extra usage via own keys is billed by the customer provider; current model/route tariffs are not fully mapped.", "evidenceIds": [ "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:premier" ] } ], "limitations": [ "Staff pricing replies are first-party but undated; current checkout amounts and tax/plan availability were not observed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:billing-change", "t3-chat:t3-chat:premier", "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:price-visibility", "t3-chat:t3-chat:overage", "t3-chat:t3-chat:byok-openai" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. The 200, 1,000 and 5,000-seat scenarios require a Custom quote and cannot be priced from packages capped at 100 users.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Custom base price, token pool/overage, connectors, agents, SSO and service costs are unpriced. Multiple standard packages are not assumed to form one enterprise contract.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ], "limitations": [ "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:ecb-fx" ] }, { "productId": "t3-chat", "claimId": "t3-chat:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Multiplying individual list prices yields conditional licence floors, not a verified organization quote or usage-complete TCO.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Conditional independent Pro/Premier account multiplication; no organization plan verified", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4,2026-10-21:12 months,list prices,exVAT,no negotiated discounts;60% light100/30% regular400/10% power1500 messages/user/month =>330,each3000 input+600 output tokens incl retrieval. Vendor subscription usage remains subject to cost/refill limits; no fixed default/recommended model or complete tariff is published, so coverage and variable extra cost stay unknown. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; divideUSD by1.1215 then multiplyEUR by0.9237. For200 separate accounts: Pro from USD19,200/EUR17,119.93/CHF15,813.68 + unknown; Premier reference USD120,000/EUR106,999.55/CHF98,835.49 + unknown. Bulk purchase and business-governance fit unverified.", "evidenceIds": [ "t3-chat:t3-chat:billing-change", "t3-chat:t3-chat:premier", "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:fx" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "Same assumptions,1000 separate accounts: Pro from USD96,000/EUR85,599.64/CHF79,068.39 + unknown; Premier reference USD600,000/EUR534,997.77/CHF494,177.44 + unknown. Not a1000-seat quote.", "evidenceIds": [ "t3-chat:t3-chat:billing-change", "t3-chat:t3-chat:premier", "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:fx" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "Same assumptions,5000 separate accounts: Pro from USD480,000/EUR427,998.22/CHF395,341.95 + unknown; Premier reference USD3,000,000/EUR2,674,988.85/CHF2,470,887.20 + unknown. Not a5000-seat quote.", "evidenceIds": [ "t3-chat:t3-chat:billing-change", "t3-chat:t3-chat:premier", "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:fx" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Included usage consumes a cost meter with no complete published tariff/default model. For an optional direct-provider BYOK comparison only, the shared gpt-6-luna effort-none Standard proxy is USD0.10 input/USD0.50 output per1M and USD2.376/user/year at the shared mix, excluding cache/tools/embeddings/regional uplift. This exact model/route is not verified selectable in T3 and is not added to the subscription floor as though it were a vendor tariff.", "evidenceIds": [ "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:openai-price", "t3-chat:t3-chat:openai-model" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Unpriced: enterprise/bulk entitlement, organization features, exact current checkout prices, model availability and complete token/search/file tariff, whether the shared workload fits refill quotas, direct-provider/OpenRouter route charges, regional processing and support/implementation. No assumed wholesale discount or model-cost subsidy.", "evidenceIds": [ "t3-chat:t3-chat:premier", "t3-chat:t3-chat:price-visibility", "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:byok-router" ] } ], "limitations": [ "Known price floor + unknown components; no complete year-one TCO, seat commitment or sufficient-usage guarantee." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:billing-change", "t3-chat:t3-chat:premier", "t3-chat:t3-chat:faq-usage", "t3-chat:t3-chat:fx", "t3-chat:t3-chat:openai-price", "t3-chat:t3-chat:openai-model", "t3-chat:t3-chat:price-visibility", "t3-chat:t3-chat:byok-router" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A one-month business trial is self-activated by eligible My Swisscom Business administrators.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "unknown", "answer": "Is there a free tier for business use? Unknown. No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run.", "evidenceIds": [] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "Offer provides one month free, up to 2 assistants/user and 10m tokens/company. Activation requires My Swisscom Business administrator rights and Swisscom Login. New noncustomers are directed to contact Swisscom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "Published trial includes assistant creation and company token allowance; SSO/connectors/admin entitlement and seat count are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Existing eligible company administrators can activate online; people without a Swisscom customer account are directed to contact Swisscom. Custom evaluation requires scope clarification.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ], "limitations": [ "No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "productId": "t3-chat", "claimId": "t3-chat:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Free usage is in the Terms; a business-specific trial and enterprise evaluation path remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "Terms say services are free up to unspecified usage limits and paid resources may be required. Organizational acceptance is allowed, but no free business admin entitlement is established.", "evidenceIds": [ "t3-chat:t3-chat:terms" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unknown", "answer": "Is a self-serve business trial available? No timed self-serve business trial, SSO/connector/admin trial entitlement or enterprise evaluation agreement was retrieved. No account was created.", "evidenceIds": [] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Do trials include SSO, connectors and admin features? No timed self-serve business trial, SSO/connector/admin trial entitlement or enterprise evaluation agreement was retrieved. No account was created.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "A public browser service and free-limited offer are documented; business-specific meaningful evaluation and any sales gate cannot be determined without an established business offer.", "evidenceIds": [ "t3-chat:t3-chat:terms" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:terms" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "There is no minimum contract duration; cancellation is 30 days to calendar-month end.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "Offer explicitly says no minimum contract duration; organisation package caps apply, with Custom terms separately quoted.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "partial", "answer": "Monthly subscription/package prices; no minimum duration. Annual prepayment options are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Cancel online with 30 days notice to month-end. Upgrades bill pro rata from upgrade day; downgrades only on the first day of a following month.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "CHF excluding VAT prices are published by Swisscom. EUR invoicing and a paid contracting-entity invoice specimen are not established.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified. Standard monthly prices and capacities are public; Custom, overage and add-on rates require a quote.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ], "limitations": [ "Annual-billing options, price-change policy, EUR invoices and complete Custom commitments are not documented in accessible sources." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "productId": "t3-chat", "claimId": "t3-chat:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Individual monthly upgrades/downgrades are documented; business minimums and European invoicing remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "The public evidence concerns individual accounts and monthly prices, not a minimum team-seat/spend commitment.", "evidenceIds": [ "t3-chat:t3-chat:terms", "t3-chat:t3-chat:premier" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Vendor replies confirm monthly Premier pricing and billing periods; no signed annual or business-term offer was retrieved.", "evidenceIds": [ "t3-chat:t3-chat:premier" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Terms permit account cancellation at any time without refunds. Staff says upgrades take effect immediately and downgrades at the billing-period end.", "evidenceIds": [ "t3-chat:t3-chat:terms", "t3-chat:t3-chat:premier" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "unknown", "answer": "Can it be invoiced in CHF or EUR from a European entity? No team minimum, European contracting entity or CHF/EUR invoice entitlement was retrieved.", "evidenceIds": [] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partial: some individual prices are confirmed in undated staff replies, complete final checkout requires billing information, quotas are not a public token tariff, and a business offer remains unverified.", "evidenceIds": [ "t3-chat:t3-chat:price-visibility", "t3-chat:t3-chat:premier", "t3-chat:t3-chat:faq-usage" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:terms", "t3-chat:t3-chat:premier", "t3-chat:t3-chat:price-visibility", "t3-chat:t3-chat:faq-usage" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Free Trial terms grant a restricted service-use licence and reserve intellectual property.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Trial B.1/B.6 gives non-exclusive non-transferable internal-business use and prohibits copying, modifying or distributing the chatbot. This is distinct from the open licences of underlying model weights.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "Custom branding with name/logo/colours is included in paid basic features; trial bars copying or modifying the chatbot. Full paid component licence and seat restrictions remain unavailable.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unknown. Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents.", "evidenceIds": [] } ], "limitations": [ "Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "productId": "t3-chat", "claimId": "t3-chat:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The hosted service is proprietary; clone hackathons and T3 Code are separate products.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "supported", "answer": "Terms grant a personal nonassignable service licence and prohibit copying, modification, reverse engineering and source extraction, subject to third-party software rights.", "evidenceIds": [ "t3-chat:t3-chat:terms" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "supported", "answer": "Terms reserve vendor trademarks and prohibit sublicensing/renting/providing service access to others; each account is personal and cannot be shared.", "evidenceIds": [ "t3-chat:t3-chat:terms" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? No supported self-host licence, open-source core/enterprise split or enterprise edition licence was retrieved. Public third-party clones are not licensed distributions of the hosted product.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:terms" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "t3-chat", "claimId": "t3-chat:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Terms require pre-termination export, but a documented organizational export package was not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "unknown", "answer": "Can admins export all chats? No first-party complete-admin-chat export procedure/format, reusable assistant/prompt export or KB/source export was retrieved. Community migration scripts and export comments are leads, not supported portability guarantees.", "evidenceIds": [] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "Can assistants and prompts be exported in a reusable format? No first-party complete-admin-chat export procedure/format, reusable assistant/prompt export or KB/source export was retrieved. Community migration scripts and export comments are leads, not supported portability guarantees.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "unknown", "answer": "Can knowledge bases and their sources be exported? No first-party complete-admin-chat export procedure/format, reusable assistant/prompt export or KB/source export was retrieved. Community migration scripts and export comments are leads, not supported portability guarantees.", "evidenceIds": [] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "unknown", "answer": "Are formats documented and machine-readable? No first-party complete-admin-chat export procedure/format, reusable assistant/prompt export or KB/source export was retrieved. Community migration scripts and export comments are leads, not supported portability guarantees.", "evidenceIds": [] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "partial", "answer": "Users must export before termination. If the vendor terminates for convenience it will endeavor to allow a reasonable retrieval opportunity; no fixed post-termination window is guaranteed.", "evidenceIds": [ "t3-chat:t3-chat:terms" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:terms" ] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Personal Swisscom support is included; trial terms disclaim availability guarantees.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Personalised support is a basic feature across editions; page supplies an enquiry form. Contractual response-time channels are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "supported", "answer": "Factsheet identifies Swisscom (Switzerland) Ltd Enterprise Customers in Berne and support directly from Switzerland.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "partial", "answer": "Free Trial B.4 explicitly provides no availability/accessibility guarantee. Paid uptime SLA and credits were not retrieved.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "unknown", "answer": "Is there a public status page with history? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.", "evidenceIds": [] } ], "limitations": [ "Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "productId": "t3-chat", "claimId": "t3-chat:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Email support and official feedback are public, without a retrieved SLA or regional-language contract.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public FAQ, legal pages and vendor replies retrieved 2026-10-21; no authenticated deployment observed", "plan": "Individual Free, Pro and Premier evidence; no organizational plan or entitlement established", "addOns": [ "Optional customer API keys; plan-specific quotas and checkout details not fully public" ], "deploymentMode": null, "region": "US-hosted service with provider processing in US or other countries; no EU/CH-only option established", "os": [], "surfaces": [ { "id": "web", "name": "T3 Chat browser application", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "The FAQ lists a support email and official feature/bug board; plan-specific response targets are not published there.", "evidenceIds": [ "t3-chat:t3-chat:faq-support" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? No German/French/Italian support commitment, credit-bearing uptime SLA or verified public status/history service was retrieved. Guessed status.t3.chat failed certificate validation; no incident conclusion follows.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "The vendor publishes a San Francisco contact address. A DACH/Swiss entity, partner or support team was not established.", "evidenceIds": [ "t3-chat:t3-chat:privacy" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Is there an uptime SLA with credits? No German/French/Italian support commitment, credit-bearing uptime SLA or verified public status/history service was retrieved. Guessed status.t3.chat failed certificate validation; no incident conclusion follows.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "unknown", "answer": "Is there a public status page with history? No German/French/Italian support commitment, credit-bearing uptime SLA or verified public status/history service was retrieved. Guessed status.t3.chat failed certificate validation; no incident conclusion follows.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "t3-chat:t3-chat:faq-support", "t3-chat:t3-chat:privacy" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public videos and a setup guide support self-service assistant creation.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Offer links FAQ videos for starting a trial, building an assistant and custom prompts; the guide provides a German walkthrough. Formal training languages and inclusion are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Published HR, support, manuals, correspondence and sales examples plus example instructions provide use-case material.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Which services cost extra? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.", "evidenceIds": [] } ], "limitations": [ "Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] }, { "productId": "t3-chat", "claimId": "t3-chat:VEN-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] } ], "sources": [ { "id": "swisscom-assistant:swisscom-assistant:offer", "productId": "swisscom-assistant", "kind": "vendor-claimed", "url": "https://www.swisscom.ch/en/business/sme/it-cloud/new-way-of-working/swiss-ai-assistant.html", "title": "Swiss AI Assistant offer and FAQ", "locator": "Basic features; edition cards; Custom; FAQ; Additional offer terms", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lists Swiss hosting, current selectable models, flat-rate packages, Swisscom Login, trial retention and commercial conditions." }, { "id": "swisscom-assistant:swisscom-assistant:factsheet", "productId": "swisscom-assistant", "kind": "vendor-claimed", "url": "https://documents.swisscom.com/product/filestore/lib/1f276f70-63fc-4e15-8cc1-086ae198fdea/factsheet_swiss_a_assistant-en.pdf?idxme=pex-search", "title": "Swiss AI Assistant factsheet", "locator": "Page 2 hosted service; page 3 feature matrix and legend", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lists document/audio/image features and marks web search, SSO, agents and workflow automation unavailable on standard editions and chargeable in Custom." }, { "id": "t3-chat:t3-chat:faq-training", "productId": "t3-chat", "kind": "documented", "url": "https://t3.chat/faq", "title": "T3 Chat FAQ", "locator": "Do you use my data for training?", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor says it does not train models, configures OpenAI/Anthropic/paid Google/OpenRouter no-training where possible, labels exceptions and makes BYOK customers responsible for settings." }, { "id": "t3-chat:t3-chat:billing-change", "productId": "t3-chat", "kind": "documented", "url": "https://feedback.t3.chat/p/t3-feels-nerfed-now", "title": "Usage model change", "locator": "Mark Florkowski Team replies", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Vendor replies confirm current cost-based usage and that an USD8 subscription can still use expensive models within cost limits." }, { "id": "t3-chat:t3-chat:r2-paid-tier-controls", "productId": "t3-chat", "kind": "documented", "url": "https://feedback.t3.chat/p/new-tier-in-between-pro-and-premier", "title": "Pro/Premier vendor replies", "locator": "Mark Florkowski Team: cost explanation, OpenRouter direct billing, USD50 Premier and plan changes", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor discusses USD8 Pro usage/search costs, optional OpenRouter keys and Premier USD50/month; this does not establish Free parity or a complete model matrix." }, { "id": "t3-chat:t3-chat:r2-pro-context-byok", "productId": "t3-chat", "kind": "documented", "url": "https://feedback.t3.chat/p/premium-requests-for-large-context-windows", "title": "Context and own-key controls", "locator": "Mark Florkowski Team replies on USD8 limits, higher tier, model switching and OpenRouter fallback", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Vendor replies document context restrictions on the USD8 tier and optional own-key fallback without publishing a complete current model/file matrix." }, { "id": "t3-chat:t3-chat:changelog", "productId": "t3-chat", "kind": "documented", "url": "https://feedback.t3.chat/p/changelog-of-new-features", "title": "Changelog of new features", "locator": "Planned status and Mark Florkowski Team reply", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A vendor reply says major-feature changelog is in Discord and a website version is intended; the website request remains Planned." }, { "id": "swisscom-assistant:swisscom-assistant:announcement", "productId": "swisscom-assistant", "kind": "vendor-claimed", "url": "https://www.swisscom.ch/en/about/news/2026/02/18-swiss-ai-assistant.html", "title": "Swiss AI Assistant knowledge-management announcement", "locator": "AI with clear data sovereignty; AI introduction; AI strategy", "sourceDate": "2026-02-18", "retrievedAt": "2026-10-21", "finding": "Describes Swiss-operated unchanged open models, future Apertus availability and the distinct Swiss AI Platform portfolio." }, { "id": "t3-chat:t3-chat:faq-usage", "productId": "t3-chat", "kind": "documented", "url": "https://t3.chat/faq", "title": "T3 Chat FAQ", "locator": "How does the usage meter work?", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Base refills every four hours and Overage monthly; usage reserves then settles request cost and blocks until refill when both are depleted. Example20/200 points are illustrative, not published quota sizes." }, { "id": "t3-chat:t3-chat:r2-premier-buckets", "productId": "t3-chat", "kind": "documented", "url": "https://feedback.t3.chat/p/quickly-reaching-usage-limits-on-premier-plan", "title": "Premier usage-limit support", "locator": "Mark Florkowski Team reply explaining exhausted monthly overage and four-hour bucket", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The identifiable vendor reply specifically applies the FAQ bucket mechanics to a Premier account." }, { "id": "swisscom-assistant:swisscom-assistant:guide", "productId": "swisscom-assistant", "kind": "documented", "url": "https://www.swisscom.ch/de/b2bmag/new-way-of-working/ki-assistent-kmu-nutzen/", "title": "How SMEs use AI assistants", "locator": "Anleitung: einen KI-Assistenten erstellen, steps 1-6", "sourceDate": "2026-09-16", "retrievedAt": "2026-10-21", "finding": "Gives a Swiss AI Assistant setup example with document upload, assistant system instructions, conversation starters and colleague sharing." }, { "id": "t3-chat:t3-chat:faq-url", "productId": "t3-chat", "kind": "documented", "url": "https://t3.chat/faq", "title": "T3 Chat FAQ", "locator": "Custom search URLs and query parameter table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A new-chat URL selects a model, reasoning effort, search on/off, one to five searches, a profile and temporary/persisted storage mode." }, { "id": "t3-chat:t3-chat:api-request", "productId": "t3-chat", "kind": "documented", "url": "https://feedback.t3.chat/p/allow-t3-chat-subscription-to-power-external-coding-agents-or", "title": "Subscription-backed API request", "locator": "Closed status and Mark Florkowski Team reply", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Staff rejects the economics of applying a T3 Chat subscription to external coding-agent/API usage; an official general chat API is not established." }, { "id": "t3-chat:t3-chat:mobile", "productId": "t3-chat", "kind": "documented", "url": "https://feedback.t3.chat/en/p/mobile-app-77", "title": "Mobile App", "locator": "Mark Florkowski, Team, pinned September10,2026 announcement", "sourceDate": "2026-09-10", "retrievedAt": "2026-10-21", "finding": "The vendor released an iOS TestFlight beta on September10,2026 and says Android beta is coming soon." }, { "id": "swisscom-assistant:swisscom-assistant:trial-terms", "productId": "swisscom-assistant", "kind": "documented", "url": "https://documents.swisscom.com/product/filestore/lib/a195711f-5f91-4746-96c1-8394cb28f0fd/leg1955-en.pdf", "title": "Data protection and terms of use, Swiss AI Assistant Free Trial", "locator": "Page 1 sections B.1-B.7 and C.8-C.9; version Jun2026", "sourceDate": "2026-06-01", "retrievedAt": "2026-10-21", "finding": "Specifies Swiss platform processing, EU Web Fetch URL exception, no training, trial rights and deletion three months after an unconverted trial." }, { "id": "t3-chat:t3-chat:security", "productId": "t3-chat", "kind": "vendor-claimed", "url": "https://t3.chat/security-policy", "title": "T3 Chat security policy", "locator": "Data protection, authentication and disclosure program", "sourceDate": "2025-02-14", "retrievedAt": "2026-10-21", "finding": "The vendor asserts TLS, MFA support, secure sessions/access control and regular audits; no independent report or enterprise enforcement configuration is supplied." }, { "id": "t3-chat:t3-chat:privacy", "productId": "t3-chat", "kind": "documented", "url": "https://t3.chat/privacy-policy", "title": "T3 Chat privacy policy", "locator": "Sections1-7 and11", "sourceDate": "2025-05-31", "retrievedAt": "2026-10-21", "finding": "The policy covers user uploads, named hosting/model providers, no AI training, US/international processing and general disclosure practices." }, { "id": "t3-chat:t3-chat:terms", "productId": "t3-chat", "kind": "documented", "url": "https://t3.chat/terms-of-service", "title": "T3 Chat Terms of Service", "locator": "Sections1-6,9,19 and21", "sourceDate": "2025-11-15", "retrievedAt": "2026-10-21", "finding": "T3 Tools Inc permits organizational acceptance but each account is personal; proprietary restrictions, cancellation/export responsibilities and California dispute terms apply." }, { "id": "t3-chat:t3-chat:overage", "productId": "t3-chat", "kind": "documented", "url": "https://feedback.t3.chat/p/overage-bucket-refill-option", "title": "Overage bucket refill option", "locator": "Mark Florkowski Team reply", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor says top-up refill has not been offered since the new billing model." }, { "id": "t3-chat:t3-chat:premier", "productId": "t3-chat", "kind": "documented", "url": "https://feedback.t3.chat/p/new-tier-in-between-pro-and-premier", "title": "Pro and Premier pricing discussion", "locator": "Mark Florkowski Team replies on price, OpenRouter, upgrades and downgrades", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor confirms Premier USD50/month plus tax, immediate upgrades and end-period downgrades, and customer OpenRouter keys for direct usage billing." }, { "id": "t3-chat:t3-chat:price-visibility", "productId": "t3-chat", "kind": "documented", "url": "https://feedback.t3.chat/p/ability-to-see-paid-plan-price-without-going-into-checkout", "title": "Paid price visibility", "locator": "Mark Florkowski Team replies", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Staff says billing information is needed for final tax-inclusive pricing; no checkout was completed." }, { "id": "t3-chat:t3-chat:byok-openai", "productId": "t3-chat", "kind": "documented", "url": "https://feedback.t3.chat/p/enable-byo-api-key-for-gpt-5-and-gpt-5", "title": "OpenAI BYOK", "locator": "Mark Florkowski Team reply", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Staff confirms GPT5 BYOK and recommends fallback priority plus a verified OpenAI organization or removing the key; this is historical model-specific setup, not a complete current model list." }, { "id": "swisscom-assistant:swisscom-assistant:ecb-fx", "productId": "swisscom-assistant", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB euro foreign exchange reference rates, 20 October 2026", "locator": "Cube time=\"2026-10-20\": USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "ECB records EUR 1 = USD 1.1215 and CHF 0.9237 on 20 October 2026; derived USD to EUR is 1/1.1215 and CHF to EUR is 1/0.9237." }, { "id": "t3-chat:t3-chat:byok-router", "productId": "t3-chat", "kind": "documented", "url": "https://feedback.t3.chat/p/let-openrouter-keys-work-with-more-models", "title": "OpenRouter model coverage", "locator": "Completed label versus Mark Florkowski Team reply", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The request is marked Completed but the staff reply says those routes do not use OpenRouter and universal rerouting requires future changes." }, { "id": "t3-chat:t3-chat:fx", "productId": "t3-chat", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB reference exchange rates", "locator": "Cube time2026-10-20", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "EUR1 equals USD1.1215 and CHF0.9237." }, { "id": "t3-chat:t3-chat:openai-price", "productId": "t3-chat", "kind": "documented", "url": "https://developers.openai.com/api/docs/pricing", "title": "OpenAI API pricing", "locator": "Standard short-context gpt-6-luna row", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The shared direct-provider proxy uses USD0.10 input/USD0.50 output per million tokens; T3 availability of this exact route is unverified." }, { "id": "t3-chat:t3-chat:openai-model", "productId": "t3-chat", "kind": "documented", "url": "https://developers.openai.com/api/docs/models/gpt-6-luna", "title": "GPT-6 Luna documentation", "locator": "Reasoning effort options", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The shared direct-provider proxy uses lowest effort none; this is not a verified T3 default or model-menu entry." }, { "id": "t3-chat:t3-chat:faq-support", "productId": "t3-chat", "kind": "documented", "url": "https://t3.chat/faq", "title": "T3 Chat FAQ", "locator": "Feature requests and support", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The FAQ links its official feedback board and lists support email." } ] }