AlpineAI / SwissGPT: sourced findings

AlpineAI / SwissGPT

Agent cross-checked Support: partial

AlpineAI names Mistral Large 3 as its primary model and says it operates all models itself in Switzerland.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models.

• providers Which model providers are available? [partial]: Mistral is the named current provider. Other providers are not enumerated. Sources: swissgpt:swissgpt:product.
• current_models Which current models are selectable on this plan? [partial]: Mistral Large 3 is named as the primary model; this does not establish a user-selectable catalogue. Sources: swissgpt:swissgpt:product.
• user_choice Can users pick the model per chat? [unknown]: Can users pick the model per chat? Unknown. The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models.
• auto_routing Does the product route between models automatically, and is the chosen model shown? [unknown]: Does the product route between models automatically, and is the chosen model shown? Unknown. The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models.
• multimodal_input Which models accept images, audio or files? [unknown]: Which models accept images, audio or files? Unknown. The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

AlpineAI says it hosts open models on its own Swiss hardware.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer.

• self_hosted_chat Can chat use a customer-hosted model? [unknown]: Can chat use a customer-hosted model? Unknown. Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer.
• self_hosted_embeddings Can retrieval use customer-hosted embeddings? [unknown]: Can retrieval use customer-hosted embeddings? Unknown. Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer.
• feature_parity Which features fail with self-hosted models? [unknown]: Which features fail with self-hosted models? Unknown. Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer.
• vendor_hosted_open_models Does the vendor host open-weight models in EU/CH? [supported]: The vendor identifies Mistral Large 3 as its current primary open model, operated on AlpineAI-owned hardware in Switzerland without foreign model APIs. Sources: swissgpt:swissgpt:product.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Document upload is advertised for assistants and chat.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.

• formats Which formats are accepted? [partial]: PDF, Word, text and Excel are named across the product and sector pages. This is not an exhaustive format matrix. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:university.
• limits What size and count limits apply per file and chat? [unknown]: What size and count limits apply per file and chat? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.
• ocr Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.
• spreadsheets Are Excel tables read with structure intact? [unknown]: Are Excel tables read with structure intact? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.
• full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:university.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Standard and Premium include document-backed assistants with published collection limits.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• User/group/organisation sharing and Enterprise collection limits are not specified. The wording does not clearly distinguish per-file from aggregate 100 MB.

• persistent_collections Can users keep document collections across chats? [supported]: Assistants retain their own reference-document workspace for later questions. Sources: swissgpt:swissgpt:product.
• sharing_scope Can collections be shared with users, groups or the whole organisation? [unknown]: Can collections be shared with users, groups or the whole organisation? Unknown. User/group/organisation sharing and Enterprise collection limits are not specified. The wording does not clearly distinguish per-file from aggregate 100 MB.
• size_limits What are the collection limits? [partial]: Standard has 2 assistants and Premium 5; each is listed as 50 documents / max. 100 MB. Enterprise limits are not published. Sources: swissgpt:swissgpt:university.
• assistant_binding Can collections be bound to an assistant? [supported]: Users place documents in an assistant workspace and questions use those sources. Sources: swissgpt:swissgpt:product.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:university.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Enterprise sector pages name production REST integrations with eGeKo and five healthcare systems. A public standard connector matrix for M365, Google, Atlassian and on-premise sources remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• The production integration names are vendor claims on the sector pages, not a tested connector inventory.
• Individual integrations require the Enterprise package from 10 licences; no API account, customer deployment or fixture was accessed.

• microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [unknown]: Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run.
• google_workspace Which Google sources are connected? [unknown]: Which Google sources are connected? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run.
• atlassian Confluence and Jira? [unknown]: Confluence and Jira? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run.
• other_systems Which other business systems? [partial]: The public-administration FAQ names eGeKo as an integration in production. The healthcare FAQ names Axenita, Aeskulap, Ines, Logival and Mediway as production integrations through the AlpineAI REST API. Individual integrations are part of Enterprise from 10 licences and planned with the customer IT team. Public consent scopes, per-system configuration and a self-service connector matrix are not supplied. Sources: swissgpt:swissgpt:public-pricing-20261026, swissgpt:swissgpt:health-pricing-20261026.
• on_prem_sources Can on-prem file shares or databases be connected? [unknown]: Can on-prem file shares or databases be connected? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run.
• connector_provider Who builds and maintains each connector? [partial]: AlpineAI plans custom Enterprise integrations with the institution IT team. The university FAQ mentions expanding prebuilt connectors without naming them. Sources: swissgpt:swissgpt:university.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:public-pricing-20261026, swissgpt:swissgpt:health-pricing-20261026, swissgpt:swissgpt:product-20261026, swissgpt:swissgpt:security-20261026.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

The vendor describes source citations in Listener transcript search; retrieval accuracy was not tested.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.

• citations Are answers linked to specific sources? [partial]: The Listener FAQ advertises full-text search with source references over transcribed recordings. General document-RAG citation coverage is unspecified. Sources: swissgpt:swissgpt:product.
• citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.
• cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.
• no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.
• observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Users can create document-backed assistants and use prompt templates.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• Creator restrictions, sharing boundaries, versioning, tool configuration and an organisation-managed directory are not established in the public pages.

• create_assistants Can users create assistants with instructions, knowledge and tools? [partial]: Users create workspaces with their own reference documents; configurable instructions and external tools are not described. Sources: swissgpt:swissgpt:product.
• creator_permissions Can admins limit who creates them? [unknown]: Can admins limit who creates them? Unknown. Creator restrictions, sharing boundaries, versioning, tool configuration and an organisation-managed directory are not established in the public pages.
• sharing_scope Can assistants be shared with users, groups or everyone? [unknown]: Can assistants be shared with users, groups or everyone? Unknown. Creator restrictions, sharing boundaries, versioning, tool configuration and an organisation-managed directory are not established in the public pages.
• catalogue Is there an internal assistant directory? [partial]: Premium adds preconfigured assistants; an organisation directory is not established. Sources: swissgpt:swissgpt:product.
• prompt_library Are shared prompt templates available? [partial]: Chat includes prompt templates for recurring tasks; shared-team template administration is not specified. Sources: swissgpt:swissgpt:product.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Web search is included but requires organisation activation and user consent; queries can leave AlpineAI infrastructure.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• Group-specific controls, a multi-step research/report mode and general web citation behaviour are not documented.

• web_search Is web search available? [supported]: Included across licence models and optional at use time. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:terms.
• admin_toggle Can admins disable it per organisation or group? [supported]: Administrator must enable the instance; can disable it instance-wide. Users consent per search and again for detected sensitive content. Sources: swissgpt:swissgpt:terms.
• search_provider Which search provider handles queries, and where? [supported]: DPA Annex 3 names Brave Software, Inc., US, for Brave Search API; activated search sends query/chat content outside AlpineAI infrastructure. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms.
• deep_research Is multi-step research with a report available? [unknown]: Is multi-step research with a report available? Unknown. Group-specific controls, a multi-step research/report mode and general web citation behaviour are not documented.
• web_citations Are web sources cited? [unknown]: Are web sources cited? Unknown. Group-specific controls, a multi-step research/report mode and general web citation behaviour are not documented.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:terms, swissgpt:swissgpt:dpa.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

A separate AlpineAI API platform is advertised. Custom application integrations are explicitly offered under Enterprise from 10 licences; standalone API entitlement remains unknown and new accounts are activated gradually.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI API platform; version=not specified; plan=Enterprise custom application integrations from 10 licences; standalone API tariff/entitlement not established; add_ons=Individually contracted integration; API account activation required; deployment_mode=not specified; region=API portal advertises Swiss processing; endpoint-specific processing and contractual entitlement unverified; os=not specified.

Limitations

• Enterprise custom integration is documented; a universal API entitlement across chat licence tiers is not.
• No authenticated endpoint documentation, API account, rate-limit data or governance fixture was accessed.

• chat_api Is there an API for chat and assistants? [partial]: The product page describes requests/results through its separate API platform and explicitly places custom integrations in Enterprise. The public API landing page supports REST/SDK positioning but requires sign-in and gradual account activation. Specific chat/assistant endpoints, auth methods, standalone licensing and inclusion in Standard/Premium were not verified. Sources: swissgpt:swissgpt:review2-product, swissgpt:swissgpt:review2-api-access, swissgpt:swissgpt:university.
• knowledge_api Can documents be loaded through an API? [unknown]: No unauthenticated document-ingestion endpoint reference was retrieved from the API portal; naming general integrations is not proof of an ingestion API.
• api_governance Do audit, budgets and model rules apply to API use? [unknown]: The API landing page advertises monitoring of usage and costs, but scope of chat audit, budgets and model rules for API calls was not established without authenticated documentation.
• mcp_server Does the product expose itself to other agents over MCP? [unknown]: No AlpineAI-provided MCP server exposing the product to external agents was documented in the retrieved product or API landing pages.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:review2-product, swissgpt:swissgpt:review2-api-access, swissgpt:swissgpt:university.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

The FAQ lists web and iOS/Android access.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client, AlpineAI iOS and Android apps; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland; mobile clients on user devices; os=iOS, Android.

Limitations

• Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.

• web Is a full web client available? [supported]: Works in Chrome, Firefox, Safari or Edge on internet-connected computers and mobile devices. Sources: swissgpt:swissgpt:product.
• desktop_apps Windows and macOS apps? [unknown]: Windows and macOS apps? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.
• mobile_apps iOS and Android apps with SSO? [partial]: iOS and Android apps are advertised; company SSO in those apps was not verified. Sources: swissgpt:swissgpt:product.
• browser_extension Is there a browser extension or sidebar? [unknown]: Is there a browser extension or sidebar? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.
• managed_deployment Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.
• client_feature_gaps Which features are missing on mobile? [unknown]: Which features are missing on mobile? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Standard and Premium include an Outlook add-in for reading, drafting and translating email.

Availability: generally-available · Delivery: official-integration
Scope: surfaces=AlpineAI Outlook add-in; version=not specified; plan=Standard and Premium; Enterprise packaging unspecified; add_ons=none stated; deployment_mode=not specified; region=Content processed on AlpineAI hardware in Switzerland; os=not specified.

Limitations

• Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified.

• word_excel_powerpoint Does it work inside Word, Excel and PowerPoint? [unknown]: Does it work inside Word, Excel and PowerPoint? Unknown. Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified.
• outlook Does it work inside Outlook? [supported]: Add-in summarises messages/threads, drafts replies and translates within Outlook. The FAQ describes Get Add-Ins installation. Sources: swissgpt:swissgpt:product.
• teams Is there a Teams app or bot? [unknown]: Is there a Teams app or bot? Unknown. Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified.
• google_workspace_apps Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? Unknown. Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified.
• licence_prerequisites Which licences or consents are needed? [partial]: Included with Standard and Premium. Microsoft licence/version prerequisites and tenant consent requirements are not stated. Sources: swissgpt:swissgpt:product.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

The platform and Outlook add-in offer drafting, summaries and translations.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.

• document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.
• translation_engine Which engine translates? [unknown]: Which engine translates? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.
• glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.
• formality_and_variants Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.
• writing_tools Are dedicated rewrite and proofreading tools available? [partial]: The FAQ advertises drafting and replying to email, summaries and translations into Swiss national languages and English. Proofreading controls are not detailed. Sources: swissgpt:swissgpt:product.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Premium Listener records audio, transcribes Swiss German and creates minutes or summaries.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client, AlpineAI iOS and Android apps; version=not specified; plan=Premium Listener; Enterprise inclusion per order; add_ons=none stated; deployment_mode=not specified; region=Audio processing on AlpineAI-owned hardware in Switzerland; os=not specified.

Limitations

• Read-aloud and live bidirectional voice conversation are undocumented; recognition quality was not independently tested.

• dictation Can users dictate prompts? [partial]: Listener records dictation through the microphone and accepts existing audio files. Direct dictation into a chat prompt was not established. Sources: swissgpt:swissgpt:product.
• read_aloud Can answers be read aloud? [unknown]: Can answers be read aloud? Unknown. Read-aloud and live bidirectional voice conversation are undocumented; recognition quality was not independently tested.
• voice_conversation Is a live voice mode available? [unknown]: Is a live voice mode available? Unknown. Read-aloud and live bidirectional voice conversation are undocumented; recognition quality was not independently tested.
• meeting_summaries Are meetings transcribed and summarised? [supported]: Advertises complete transcripts and structured minutes, summaries, key facts and to-dos; recordings process on AlpineAI hardware in Switzerland. Sources: swissgpt:swissgpt:product.
• swiss_german_speech Is Swiss German speech recognised? [supported]: Vendor claims Swiss German and other dialect recognition, with transcript output in German, English, French or Italian. Sources: swissgpt:swissgpt:product.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Terms specify a German and English interface; language quality was not observed.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located.

• ui_languages Which UI languages are offered? [partial]: AGB 2.1 explicitly names German and English UI. Sector pages advertise processing of Swiss national languages and English; that does not establish French/Italian UI coverage. Sources: swissgpt:swissgpt:terms.
• dach_language_quality Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unknown. No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located.
• accessibility_statement Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? Unknown. No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located.
• admin_ui_languages Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unknown. No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:terms.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Web search has a sensitive-content consent step; general PII/DLP handling is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used.

• pii_detection Is personal data detected in prompts and files? [partial]: AGB 2.5 says the system can detect potentially sensitive search-query content; it does not specify personal-data types or uploaded-file detection. Sources: swissgpt:swissgpt:terms.
• pii_action Is it redacted, masked, blocked or only warned? [partial]: Detected potentially sensitive web-search content requires renewed user consent before transmission. Redaction or blocking is not established. Sources: swissgpt:swissgpt:terms.
• custom_patterns Can admins add custom patterns or terms? [unknown]: Can admins add custom patterns or terms? Unknown. Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used.
• dlp_integration Does it integrate with an existing DLP product? [unknown]: Does it integrate with an existing DLP product? Unknown. Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used.
• filter_location Where does filtering run? [unknown]: Where does filtering run? Unknown. Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:terms.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Swiss RIZ application hosting is consistently described. Green/RZO Swiss inference is a vendor security-page statement; a current contracted inference-site schedule is unverified because the July DPA does not list RZO. Storage, inference, support and optional search are scoped separately.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client, AlpineAI API platform; version=Public infrastructure page and DPA Annex 3 dated 10 July 2026; no tenant contract inspected; plan=Current AlpineAI sector offer; contract-specific residency and secret-data supplement conditional on signature; add_ons=none stated; deployment_mode=not specified; region=Advertised Swiss application hosting; current contracted inference map unverified; DPA CH/EEA with conditional third-country processing and optional external search; os=not specified.

Limitations

• RZO is described as colocation, not as a foreign model API. Its absence from the July annex is not evidence of overseas inference or unauthorised processing.
• The currently contracted complete inference-site list, per-index/log/telemetry locations and exhaustive staff access countries remain unknown.

• storage_region Where are chats, files and indexes stored? [partial]: The security page describes application/data storage on AlpineAI hardware at two Swiss RIZ sites. July DPA Annex 3 independently lists RIZ CH for platform hosting and support. Separate per-index/log topology and a tenant-specific deployment schedule were not established. Sources: swissgpt:swissgpt:review2-security, swissgpt:swissgpt:review2-dpa.
• inference_region Where do model calls run, per provider? [unknown]: The security page names Swiss Green and RZO GPU colocation on AlpineAI-owned/operated hardware without logical access by site operators. July DPA Annex 3 names Green and expressly describes pure colocation, but omits RZO. No newer public annex or contract-specific RZO authorisation was retrieved. The currently contracted complete inference-site map is therefore unknown; the marketing statement is not a verified current contract commitment.
• backups_logs_region Where are backups, logs and telemetry? [partial]: July DPA Annex 3 lists cloudscale.ch CH for backup; Annex 2 describes daily offsite backups. This dated schedule does not establish every current log/telemetry or backup location. Sources: swissgpt:swissgpt:review2-dpa.
• support_access_region From where can vendor staff access data? [partial]: The dated annex assigns RIZ CH to customer support and EU Atlassian/Custify to helpdesk/account functions. Physical staff access countries are not fully mapped. A separately signed secret-data supplement requires Swiss services where secret data is in plaintext. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:secrecy.
• swiss_hosting Is Swiss hosting available? [partial]: Swiss application hosting at RIZ is supported by both public sources. The full current inference-site inventory is withheld pending a current applicable schedule, so this is not an all-processing CH-residency assurance. Sources: swissgpt:swissgpt:review2-security, swissgpt:swissgpt:review2-dpa.
• residency_plan Which plan or option provides residency? [partial]: DPA 1.5 permits CH/EEA processing with conditional third-country safeguards. Optional Brave search is separately listed with US processing. The secret-data supplement, only when signed and applicable, narrows plaintext services including APIs to Switzerland. A current tenant-specific inference schedule is still missing. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:secrecy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:review2-security, swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:secrecy.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

The terms prohibit model training on customer inputs. API zero retention has a narrow signed secrecy-agreement scope.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client, AlpineAI API platform; version=not specified; plan=Current hosted plans; zero retention only AI API services under signed secret-data supplement; add_ons=Signed supplementary agreement for legally secret data, where applicable; deployment_mode=not specified; region=CH for plaintext secret-data services; general DPA CH/EEA with conditional third countries; os=not specified.

Limitations

• Ordinary-chat/provider retention and general staff-review practice outside the signed secret-data scope are not documented. DPA anonymised-data use must be read alongside the narrower no-training clause.

• vendor_training Does the vendor train on customer content? [supported]: AGB 4.4 says customer inputs do not feed back into language-model development. DPA 2.4 separately permits anonymisation and use for service/product development; this is not a blanket prohibition on every secondary use. Sources: swissgpt:swissgpt:terms, swissgpt:swissgpt:dpa.
• provider_training Do model providers train on it under this product's contracts? [partial]: Vendor says models run on AlpineAI hardware without foreign model APIs; a separate third-party model-provider training contract is not established. Sources: swissgpt:swissgpt:product.
• provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: Signed secrecy agreement forbids storing/logging AI API input and output for secret data. Ordinary web-chat and general API retention periods are unspecified. Sources: swissgpt:swissgpt:secrecy.
• zero_retention Is zero data retention available, and on which plan? [supported]: Available contractually for AI API services processing legally secret data when the supplementary agreement is signed. It is not a general chat-history promise. Sources: swissgpt:swissgpt:secrecy.
• human_review Can provider staff review content? [supported]: For secret data under the signed supplement, plaintext access needs individual approval, unavoidable BCM emergency or a binding Swiss order; staff abuse monitoring with plaintext access is forbidden. Sources: swissgpt:swissgpt:secrecy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:terms, swissgpt:swissgpt:dpa, swissgpt:swissgpt:product, swissgpt:swissgpt:secrecy.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

The DPA requires deletion after contract end with a backup-cycle exception.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified.

• default_retention What is retained and for how long by default? [unknown]: What is retained and for how long by default? Unknown. Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified.
• admin_retention Can admins set retention periods? [unknown]: Can admins set retention periods? Unknown. Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified.
• user_deletion Can users delete their chats and files permanently? [unknown]: Can users delete their chats and files permanently? Unknown. Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified.
• contract_end_deletion What is deleted at contract end, and when? [partial]: DPA 9.1 requires deletion of provided customer data on termination. Backup copies delete on restoration and ultimately as backup cycles expire; no cycle duration is given. AGB 7.5 offers written confirmation on request with legal-retention exceptions. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

A public July 2026 DPA annex lists operational suppliers and contract notification/transfer terms. It is a dated source, not proof of the complete current provider list: RZO appears only on the security page and its current contractual status remains unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client, AlpineAI API platform; version=DPA Annex 3 dated 10 July 2026; re-retrieved 21 October 2026; plan=AlpineAI platform contracts; current tenant-specific supplier schedule not inspected; add_ons=none stated; deployment_mode=not specified; region=Dated annex CH/EU/US supplier locations; current complete country/supplier schedule unverified; os=not specified.

Limitations

• No current complete provider/country schedule or RZO-specific authorisation was retrieved; no inference is made that RZO is approved, unauthorised or a separate model provider.
• Ultimate ownership and supplier-specific US transfer instruments remain unknown.

• subprocessor_list Is a dated sub-processor list published? [partial]: A public Annex 3 dated 10 July 2026 is downloadable through /avv/. It includes RIZ hosting/support and Green colocation. The security page additionally names RZO. No updated public annex, RZO approval notice or tenant-specific schedule was obtained, so completeness/current applicability is unknown. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:review2-security.
• subprocessor_countries Which countries do sub-processors operate in? [partial]: The dated annex lists CH data locations for RIZ, Green, cloudscale, accounting and IT operations; EU for helpdesk/payments/customer success; US for CRM and opt-in Brave search. Green is described as rack/power/network colocation without logical access, not model-provider API processing. These are the annex entries, not an exhaustive current content-processing country map. Sources: swissgpt:swissgpt:review2-dpa.
• change_notification Are customers notified of sub-processor changes? [supported]: DPA 7.3 requires text notice of intended additions/replacements and gives 14 days for an objection supported by an important reason. No customer-specific change notice was inspected. Sources: swissgpt:swissgpt:review2-dpa.
• parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: The contracting entity is AlpineAI AG in Davos, Switzerland; ultimate parent/beneficial-owner jurisdiction was not established. Sources: swissgpt:swissgpt:imprint, swissgpt:swissgpt:terms.
• transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [partial]: DPA 1.5 conditions third-country processing on prior written notice and adequate safeguards such as SCCs or adequacy. It does not map a particular transfer instrument to each US supplier. Sources: swissgpt:swissgpt:review2-dpa.
• government_access_policy Is there a published government-access or transparency policy? [supported]: DPA 2.1 requires notice of legally mandated processing unless prohibited. The separately signed secret-data supplement adds Swiss-order notice, challenge assistance and minimal disclosure, within its Swiss secret-data scope. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:secrecy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:review2-security, swissgpt:swissgpt:imprint, swissgpt:swissgpt:terms, swissgpt:swissgpt:secrecy.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Public DPA and secrecy supplement address Swiss data protection and professional/official secrecy.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• DPA negotiability, EU AI Act provider/deployer documents and a FINMA-specific pack are not provided in the reviewed public materials.

• dpa Is a DPA available, and is it negotiable? [partial]: A public DPA applies to individuals without AlpineAI signature; companies may obtain a countersigned copy. Negotiation rights are not established. Sources: swissgpt:swissgpt:dpa.
• revdsg_gdpr Does the DPA cover revDSG and GDPR? [supported]: DPA expressly cites Art. 9 Swiss DSG and Art. 28 GDPR and defines controller/processor roles. Sources: swissgpt:swissgpt:dpa.
• governing_law Which law and court govern the contract? [supported]: DPA 11.4 specifies Swiss law and exclusive Zürich jurisdiction; AGB 11.4 preserves AlpineAI rights to sue elsewhere. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms.
• ai_act_materials Is EU AI Act documentation provided? [unknown]: Is EU AI Act documentation provided? Unknown. DPA negotiability, EU AI Act provider/deployer documents and a FINMA-specific pack are not provided in the reviewed public materials.
• sector_materials Are FINMA or other sector materials provided? [partial]: Public signed supplement covers legally secret data including official/professional secrecy, CH plaintext services and annual assurance evidence. No FINMA-specific outsourcing dossier was located. Sources: swissgpt:swissgpt:secrecy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms, swissgpt:swissgpt:secrecy.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

AlpineAI claims ISO 27001:2022 and VDSZ issued by SQS; certificates were not inspected.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• No issuer certificate or full report was obtained. ISO/VDSZ validity and scope, SOC 2 type/period, C5 and independent penetration-test summary remain unverified.

• iso_27001 ISO 27001 with scope and validity? [partial]: Vendor identifies AlpineAI AG, SQS and ISO 27001:2022. Certificate scope and validity were not retrieved, so this remains vendor-claimed. Sources: swissgpt:swissgpt:security.
• soc2 SOC 2 type, period and covered service? [unknown]: SOC 2 type, period and covered service? Unknown. No issuer certificate or full report was obtained. ISO/VDSZ validity and scope, SOC 2 type/period, C5 and independent penetration-test summary remain unverified.
• c5 BSI C5 attestation? [unknown]: BSI C5 attestation? Unknown. No issuer certificate or full report was obtained. ISO/VDSZ validity and scope, SOC 2 type/period, C5 and independent penetration-test summary remain unverified.
• other_certifications Which other certificates (27701, 42001, TISAX)? [partial]: Vendor claims VDSZ, issued by SQS. No certificate number, scope or expiry was retrieved. Sources: swissgpt:swissgpt:security.
• report_access How can customers obtain reports? [supported]: DPA 6.1 permits documentary assurance such as ISO records/internal audits; signed secret-data supplement promises annual certification/report covering the processing without extra charge. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:secrecy.
• pentest Are independent penetration test summaries available? [partial]: DPA Annex 2 promises regular penetration testing; independence and a public summary are not established. Sources: swissgpt:swissgpt:dpa.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:security, swissgpt:swissgpt:dpa, swissgpt:swissgpt:secrecy.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

The vendor describes AES-256 at rest, TLS in transit and isolation on its own hardware.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• Customer-managed or customer-held keys, key location, customer private connectivity and technical tenant-isolation model remain unspecified.

• encryption_at_rest Is data encrypted at rest? [supported]: Security page names AES-256 at rest and TLS between clients and platform; DPA Annex 2 requires encryption. Sources: swissgpt:swissgpt:security, swissgpt:swissgpt:dpa.
• customer_managed_keys Can the customer manage or hold the keys? [unknown]: Can the customer manage or hold the keys? Unknown. Customer-managed or customer-held keys, key location, customer private connectivity and technical tenant-isolation model remain unspecified.
• private_networking Is private connectivity or IP restriction available? [partial]: GPU partners are described as VPN-only infrastructure. A customer Private Link, VPN or IP allow-list option is not established. Sources: swissgpt:swissgpt:security.
• tenant_isolation How are customers separated in shared SaaS? [partial]: Vendor claims isolated/private-cloud environments and least-privilege RBAC. Exact shared-SaaS tenant separation and single-tenancy guarantees are not documented. Sources: swissgpt:swissgpt:security.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:security, swissgpt:swissgpt:dpa.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

AlpineAI publishes a separate bilateral undertaking for Swiss official, professional and other statutory secret data. It binds staff and subcontractors, restricts plaintext access and requires Swiss plaintext services when signed. Plan eligibility, any supplement fee and German § 203 coverage remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client, AlpineAI API platform; version=Supplement printed 30 March 2026; plan=AlpineAI platform under a signed main contract and supplementary secrecy agreement; eligible plan tiers unpublished; add_ons=Signed supplementary secrecy agreement; price unpublished; deployment_mode=not specified; region=Swiss statutory secrecy; services exposing secret data in plaintext, including APIs, exclusively in Switzerland; os=not specified.

Limitations

• The supplement is conditional on both signatures and processing Swiss legally secret data. Its Swiss Art. 320 ff. reference is not evidence of a German § 203 agreement or a legal suitability assessment for a particular profession.
• Plan eligibility, any supplement fee, executed customer agreements and the actual downstream staff/subcontractor agreements remain unverified.

• secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [supported]: The public two-party signature template supplements the platform main contract and DPA. It takes effect on the last signature and only while the customer processes data subject to Swiss official, professional or other statutory secrecy (example: Art. 320 ff. Swiss StGB). Section 3 requires equivalent contractual obligations for AlpineAI staff who may access plaintext. This establishes a published undertaking for signature, not an inspected executed customer agreement or an express German § 203 instrument. Sources: swissgpt:swissgpt:secrecy.
• subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [supported]: Section 3 requires AlpineAI to impose at least equivalent contractual obligations on its subcontractors and staff who may access secret data in plaintext. The DPA safeguards also apply to secret data, with the stronger secrecy supplement taking priority. Actual downstream signed agreements were not public and were not inspected. Sources: swissgpt:swissgpt:secrecy.
• secrecy_offering Is it a dedicated offering or add-on, and on which plan? [partial]: The security page offers corporate customers an additional secrecy agreement; the public template is separate from the main contract and DPA and requires both parties to sign. No named eligible package, paid add-on tariff or general supplement fee was established. The annual assurance evidence is promised without extra cost, which does not establish that the agreement itself is free. Sources: swissgpt:swissgpt:security, swissgpt:swissgpt:secrecy.
• content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [supported]: Under the signed supplement, AlpineAI and subcontractor staff may access plaintext only on a need-to-know basis plus individual prior customer approval, an unavoidable urgent business-continuity emergency, or a binding Swiss authority order. AlpineAI must take reasonable measures to prevent third-party plaintext access. AI API inputs and outputs must not be stored or logged, human abuse monitoring with plaintext access is prohibited, and plaintext services including APIs must remain in Switzerland. The security page separately says AlpineAI operates the models and colocation providers have no logical access to systems or data. These are contract terms and vendor disclosures, not a hands-on verification of every data flow. Sources: swissgpt:swissgpt:secrecy, swissgpt:swissgpt:security.
• secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [supported]: A public two-page contract template, printed 30 March 2026, sets scope, precedence, secrecy duties, staff/subcontractor flow-down, plaintext access, Swiss processing, API retention and signature blocks. Section 3 also promises annual assurance evidence covering secret-data processing at no extra cost and a customer audit right at customer expense. The security page explains the supplementary agreement. No executed customer contract was inspected. Sources: swissgpt:swissgpt:secrecy, swissgpt:swissgpt:security.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:secrecy, swissgpt:swissgpt:security.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Prices differ by sector and billing period; Enterprise is quoted from 10 licences.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• Enterprise rates, VAT treatment, university monthly-toggle verification, model/search quotas, overage prices and integration charges are not established. Do not treat the annual default shown by text extraction as monthly billing.

• pricing_unit What is the pricing unit? [supported]: Standard/Premium price per individual user licence. Enterprise package starts at 10 licences. Sources: swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing, swissgpt:swissgpt:university.
• list_prices What are list prices per plan, with date and currency? [partial]: As retrieved 2026-10-21: administration Standard/Premium CHF 79/89 per user/month with monthly billing, CHF 74/80 per month with annual billing. Healthcare CHF 89/99 monthly or CHF 80/90 per month annual. University page displays annual CHF 74/80; monthly amounts were not independently toggled. Tax inclusion is not stated clearly, so no ex-VAT conversion is asserted. Sources: swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing, swissgpt:swissgpt:university.
• included_usage What usage is included? [partial]: Standard has chat/search, uploads, Outlook and 2 assistants; Premium adds Listener, prebuilt assistants and 5 assistants, each listed at 50 documents / max. 100 MB. General inference/search token allowances are not published. Sources: swissgpt:swissgpt:university.
• add_ons Which features cost extra? [partial]: Premium adds Listener and preconfigured assistants; Enterprise covers custom integrations. AGB 2.3 permits charges for new major functionality; numeric integration/service fees are unspecified. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms.
• overage What do usage beyond limits and premium models cost? [unknown]: What do usage beyond limits and premium models cost? Unknown. Enterprise rates, VAT treatment, university monthly-toggle verification, model/search quotas, overage prices and integration charges are not established. Do not treat the annual default shown by text extraction as monthly billing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing, swissgpt:swissgpt:university, swissgpt:swissgpt:terms.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

ALM-14 shared cost assumptions v1.4, 2026-10-21. The required 200, 1,000 and 5,000-seat annual scenarios cannot be priced from the public individual plans.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.

• cost_200 Year-one cost at 200 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
• cost_1000 Year-one cost at 1,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
• cost_5000 Year-one cost at 5,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
• variable_share Which part depends on usage? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
• unknown_parts Which costs could not be priced? [supported]: Enterprise applies from 10 licences and is quote-only; fixed package, usage, integrations, service charges and tax treatment remain unknown. No sales quote was requested. Sources: swissgpt:swissgpt:university.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:ecb-fx.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Sector pages offer online free tests; Enterprise evaluation scope is not published.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• A permanent business free tier, trial duration/card requirements, Enterprise SSO/admin/connector coverage and fixture access are not established.

• free_tier Is there a free tier for business use? [unknown]: Is there a free tier for business use? Unknown. A permanent business free tier, trial duration/card requirements, Enterprise SSO/admin/connector coverage and fixture access are not established.
• self_serve_trial Is a self-serve business trial available? [partial]: Standard/Premium pages link free testing through Stripe and AGB 3.1 allows self-registration. Trial duration, card requirement and quotas were not verified. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms.
• trial_scope Do trials include SSO, connectors and admin features? [unknown]: Do trials include SSO, connectors and admin features? Unknown. A permanent business free tier, trial duration/card requirements, Enterprise SSO/admin/connector coverage and fixture access are not established.
• sales_gate Does meaningful evaluation require sales contact? [partial]: Individual plans can be purchased by self-registration; the Enterprise integration offer routes to consultation. No account or sales contact was used. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Small plans renew monthly or yearly; Enterprise starts at 10 licences with quoted terms.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• Seat-reduction/downgrade timing, future price-change rules, EUR invoicing and complete Enterprise commitments are not specified.

• minimum_commitment What seat or spend minimum applies? [supported]: Standard/Premium cover up to 9 individual licences; Enterprise starts at 10. Sources: swissgpt:swissgpt:university.
• contract_length What contract lengths are offered? [supported]: AGB 3.1 defaults to one calendar month or twelve months with renewal for the same term; an order may set other terms. Sources: swissgpt:swissgpt:terms.
• cancellation How can the contract be cancelled or reduced? [partial]: Either party may cancel for term end through the platform where available or support; prepaid fees are not refunded. Downgrade rules are not specified. Sources: swissgpt:swissgpt:terms.
• local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: Prices are displayed in CHF and AlpineAI AG is Swiss. Standard offers use credit card; invoices can be offered case by case with 14-day payment. EUR invoicing is unverified. Sources: swissgpt:swissgpt:terms, swissgpt:swissgpt:public-pricing.
• transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified individual-sector prices; quote-only Enterprise from 10 licences. Public prices do not establish tax or all usage/service charges. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms, swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Terms grant a contractual right to use a proprietary platform.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• Component licences, branding or user-count restrictions beyond purchased licences, and a separate enterprise source edition are not published. No public implementation repository was identified.

• licence_type Which licence applies to each component? [supported]: AGB 4.1-4.3 grants non-exclusive, non-transferable access during the contract and reserves platform software, algorithms, documentation and branding rights to AlpineAI. Open-model use is separate. Sources: swissgpt:swissgpt:terms.
• branding_restrictions Do licence terms restrict branding or user counts? [unknown]: Do licence terms restrict branding or user counts? Unknown. Component licences, branding or user-count restrictions beyond purchased licences, and a separate enterprise source edition are not published. No public implementation repository was identified.
• enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unknown. Component licences, branding or user-count restrictions beyond purchased licences, and a separate enterprise source edition are not published. No public implementation repository was identified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:terms.

AlpineAI / SwissGPT

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Support uses a service portal and email fallback; terms promise 99% availability.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• DE/FR/IT support guarantees, support hours, response times, SLA credits and an official public status/incident history were not located.

• support_channels Which support channels are available on each plan? [supported]: Service Desk/email is listed in sector plans. AGB 9.2 requires support-portal tickets, with email when the portal is technically unreachable. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms.
• support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unknown. DE/FR/IT support guarantees, support hours, response times, SLA credits and an official public status/incident history were not located.
• regional_presence Is there a DACH or Swiss entity, team or partner? [supported]: AlpineAI AG lists a Davos, Switzerland address. Sources: swissgpt:swissgpt:imprint.
• uptime_sla Is there an uptime SLA with credits? [partial]: AGB 9.1 promises 99% availability during the licence term with planned/urgent maintenance exceptions. No credit schedule or response-time commitment was located. Sources: swissgpt:swissgpt:terms.
• status_page Is there a public status page with history? [unknown]: Is there a public status page with history? Unknown. DE/FR/IT support guarantees, support hours, response times, SLA credits and an official public status/incident history were not located.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms, swissgpt:swissgpt:imprint.

AlpineAI / SwissGPT

Agent cross-checked Support: partial

Sector offers describe guided rollout, workshops and a six-lesson e-learning course.

Availability: generally-available · Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations

• Champion programmes, training languages, mandatory onboarding scope and separate professional-service charges are not published.

• onboarding_service Is guided onboarding included? [partial]: University and healthcare pages offer implementation help and onsite team training; inclusion in licence price is not stated. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:health-pricing.
• user_training Is end-user training offered, in which languages? [partial]: Six e-learning lessons and prompting/use-case workshops are offered; delivery languages are not specified. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:university.
• use_case_library Are role-based use cases and templates provided? [supported]: Sector pages describe university, authority and healthcare use cases; Premium adds preconfigured assistants. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:product.
• adoption_programme Is there a champion or adoption programme? [unknown]: Is there a champion or adoption programme? Unknown. Champion programmes, training languages, mandatory onboarding scope and separate professional-service charges are not published.
• service_cost Which services cost extra? [unknown]: Which services cost extra? Unknown. Champion programmes, training languages, mandatory onboarding scope and separate professional-service charges are not published.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:health-pricing, swissgpt:swissgpt:product.