{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "product", "slug": "products/perplexity", "canonicalUrl": "https://onaihq.com/compare/agents/products/perplexity/", "markdownUrl": "https://onaihq.com/compare/agents/products/perplexity/index.md", "dataUrl": "https://onaihq.com/compare/agents/products/perplexity/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "perplexity", "name": "Perplexity Enterprise", "website": "https://www.perplexity.ai/enterprise", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/perplexity/", "lifecycle": { "status": "sunset", "note": "The organisation file repository retired October 1, 2026; the vendor says remaining files are deleted. This does not end Enterprise or Projects.", "scope": "Legacy Enterprise organisation file repository only", "continuation": "Projects or supported File Connectors continue; downloading and moving files requires manual migration.", "announcementDate": null, "serviceEndDate": "2026-10-01", "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-repo-retire", "perplexity:perplexity:p-filelimits", "perplexity:perplexity:p-security-hub" ] }, "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "desktop", "name": "Perplexity Windows/macOS clients and local-file tools", "type": "desktop" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" }, { "id": "mobile", "name": "Perplexity iOS/Android clients; voice evidence scoped to iOS", "type": "mobile" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" }, { "id": "api-separate", "name": "Separately billed Perplexity API platform, not Enterprise seat workspace parity", "type": "api" } ], "sourcedClaimCount": 47, "statedByVendorCount": 0, "crossCheckedClaimCount": 47, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" } ], "coverage": { "totalCriteria": 51, "sourcedCriteria": 47, "crossCheckedCriteria": 47, "sourcedOnlyCriteria": 0, "statedByVendorCriteria": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise offers multiple provider models, manual Search selection and automatic routing in Best, Deep Research and Computer.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "portable-local" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": null, "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Enterprise table names OpenAI, Google, Anthropic, MoonshotAI, Z.ai, xAI and NVIDIA; Perplexity provides orchestration and separate local PPLX 27B.", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-local" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "supported", "answer": "October 17 Enterprise Pro/Max Search table lists GPT 6.1 Sol, GPT 6 Astra, Gemini 4 Argon, Gemini 3.8 Flash, Claude Sonnet 5.5, Claude Opus 5.5, Claude Fable 5.1, Kimi K3, GLM 5.3, Grok 4.7 and Nemotron 3.5 Super VL. Settings, retention, region and rollout can narrow the list.", "evidenceIds": [ "perplexity:perplexity:p-models" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Paid Search users can choose an eligible model per query. Computer can select a model for later session runs; this does not mean every tool step uses it.", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-computer" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Best chooses per Search query; Deep Research selects automatically and Computer routes per step while excluding organisation-disabled models. Audit answer events identify the model; full routed-model disclosure in every UI remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-audit" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Ask/Computer accept files and images and file uploads can transcribe audio/video; no per-current-model input matrix was retrieved.", "evidenceIds": [ "perplexity:perplexity:p-files", "perplexity:perplexity:p-filelimits" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search.", "Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-local", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-audit", "perplexity:perplexity:p-files", "perplexity:perplexity:p-filelimits" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A dated changelog exists; provider release lag and guaranteed older-version availability remain gaps.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "Unknown for release_lag_days. No paired provider/product dates for the last three releases, guaranteed removal notice, or administrator version-pinning policy was retrieved.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Dated public releases include October 5 GPT 6.1 Sol/Claude Opus 5.5 and September 21 GPT 6 Astra. No matched last-three-release provider lag dataset was calculated.", "evidenceIds": [ "perplexity:perplexity:p-changelog" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "partial", "answer": "Model inventory expressly makes no commitment to keep an individual model available. A guaranteed notice period is unknown.", "evidenceIds": [ "perplexity:perplexity:p-models" ] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "Unknown for version_pinning. No paired provider/product dates for the last three releases, guaranteed removal notice, or administrator version-pinning policy was retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: release_lag_days, version_pinning." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-changelog", "perplexity:perplexity:p-models" ] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Portable Computer runs selected local models; local retrieval endpoints and vendor EU/CH hosting remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "portable-local" ], "version": null, "plan": "Enterprise Pro/Max; administrator must allow local inference", "addOns": [], "deploymentMode": "on-premise", "region": "Customer device; approved cloud steps leave it", "os": [ "Windows", "Linux" ], "surfaces": [ { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "supported", "answer": "Portable local mode runs PPLX 27B or Qwen 27B on supported NVIDIA Windows/Linux hardware. The requirement table explicitly includes Enterprise Pro/Max; this is local agent/inference, not an arbitrary hosted-model endpoint for cloud Ask.", "evidenceIds": [ "perplexity:perplexity:p-local" ] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Unknown for self_hosted_embeddings. Portable Computer documents local models and a local index, but no configurable embedding endpoint, vendor EU/CH open-model hosting location or full Enterprise deployment parity matrix.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "partial", "answer": "Portable local mode excludes Brain and saved memory, and loads one smaller model at a time. Cloud research, frontier reasoning and some browser/connector steps need approval. Embedding configuration and full parity remain unknown.", "evidenceIds": [ "perplexity:perplexity:p-local" ] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "unknown", "answer": "Unknown for vendor_hosted_open_models. Portable Computer documents local models and a local index, but no configurable embedding endpoint, vendor EU/CH open-model hosting location or full Enterprise deployment parity matrix.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: self_hosted_embeddings, vendor_hosted_open_models." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-local" ] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Organisation model restrictions and Computer credit caps exist; group-specific model policy is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "partial", "answer": "Admins restrict providers/models for the organisation and Computer excludes disabled models. Roles guide places model settings under organisation Data and privacy; group-specific allowlists remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-roles", "perplexity:perplexity:p-computer" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Unknown for data_bound_models. Published organisation model controls do not establish group-specific model rules, content-bound model rules, an administrator default or exact Ask quotas.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "unknown", "answer": "Unknown for default_model. Published organisation model controls do not establish group-specific model rules, content-bound model rules, an administrator default or exact Ask quotas.", "evidenceIds": [] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Computer includes 500 credits/Pro seat/month or 15,000/Max, plus capped pool access. Weekly session limits are 100 Pro/1,000 Max. Exact model-specific Ask/token quotas remain unknown.", "evidenceIds": [ "perplexity:perplexity:p-credits", "perplexity:perplexity:p-filelimits" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "partial", "answer": "Computer pool exhaustion or applicable cap blocks use until funded/raised; scheduled runs skip when credits unavailable and repeated skips pause tasks. Permission/cache refresh can delay cap changes; Ask limits behavior unverified.", "evidenceIds": [ "perplexity:perplexity:p-credits", "perplexity:perplexity:p-tasks" ] } ], "limitations": [ "Remaining atomic gaps: data_bound_models, default_model.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-roles", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-filelimits", "perplexity:perplexity:p-tasks" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise uploads have explicit product-specific limits; OCR and table fidelity remain untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Uploads support PDF/text/code/images and audio/video transcription; video visual frames are not indexed. Projects store any format, but Ask needs parseable text and Computer supports more formats.", "evidenceIds": [ "perplexity:perplexity:p-files", "perplexity:perplexity:p-filelimits" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "supported", "answer": "Enterprise Ask: 30 files/upload, 50 MB/file and 30 images/query. Computer: 200 MB/file. Weekly sessions: 100 Pro/1,000 Max. Project files use a separate 100 MB limit.", "evidenceIds": [ "perplexity:perplexity:p-filelimits" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Unknown for ocr. No scanned-PDF OCR or spreadsheet structure benchmark was run. The guides do not establish exact context selection disclosure for every Enterprise upload mode.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Projects accept spreadsheet files and Computer/Excel add-in analyses workbooks. Preservation of formulas, sheets and table structure was not tested.", "evidenceIds": [ "perplexity:perplexity:p-filelimits", "perplexity:perplexity:p-office" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Generic upload guide says short documents fit fully while long ones use selected important parts. Per-file inclusion indicators and exact Computer context behavior are unverified.", "evidenceIds": [ "perplexity:perplexity:p-files" ] } ], "limitations": [ "Remaining atomic gaps: ocr.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-files", "perplexity:perplexity:p-filelimits", "perplexity:perplexity:p-office" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects are persistent shared file/task workspaces, with a distinct storage and access model.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Projects persist searches, Computer tasks, files, instructions and tools across sessions.", "evidenceIds": [ "perplexity:perplexity:p-projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "partial", "answer": "Projects private by default; owner/editor/viewer roles and individual invites, with organisation sharing on Enterprise. Exact identity-group grants were not established.", "evidenceIds": [ "perplexity:perplexity:p-projects" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "supported", "answer": "Unlimited Projects, each up to 10,000 files, 5 GB total and 100 MB/file. New uploads rejected at the limit; Enterprise owner may invite 9,999 contributors.", "evidenceIds": [ "perplexity:perplexity:p-projects", "perplexity:perplexity:p-filelimits" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "partial", "answer": "Project instructions and files apply to its Computer work; this establishes project-bound context. A separate reusable assistant binding interface was not established.", "evidenceIds": [ "perplexity:perplexity:p-projects" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-projects", "perplexity:perplexity:p-filelimits" ] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live file connectors, Computer apps, Teams and remote MCP provide business data access.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "portable-local", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": null, "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "OneDrive and SharePoint file connectors are documented. Computer also connects to Outlook and Teams through separate grants and installations.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-office", "perplexity:perplexity:p-teams" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Google Drive file connector and personal Gmail/primary Google Calendar OAuth are documented. Send/edit scopes support actions; access is not uniformly read-only.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-gmail" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "unknown", "answer": "Unknown for atlassian. The sources name several file and app connectors. A complete current connector/permission/maintainer matrix, including Atlassian and on-prem shares/databases, was not retrieved.", "evidenceIds": [] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Dropbox and Box file connectors; the Microsoft integration page also names Salesforce, Amplitude, Asana, FactSet and Snowflake. Complete entitlements and partner contracts remain unknown.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-office" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Custom HTTPS MCP can use Cloudflare Access-protected endpoints; Portable uses local stdio MCP. Native on-prem file-share/database connectors and their permission guarantees remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-local" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "Perplexity documents built-in connectors; customers supply custom MCP servers and credentials. The maintainer and support contract for each external integration remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-mcp" ] } ], "limitations": [ "Remaining atomic gaps: atlassian.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search.", "Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-office", "perplexity:perplexity:p-teams", "perplexity:perplexity:p-gmail", "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-local" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live query permissions differ from static Project copies and shared answers.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "Live searches use the connected user's permissions. Shared answers can reveal file content to recipients without original-file access; Project copies use Project membership. No two-user scenario was run.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Source OAuth governs live queries; Project imports create static copies governed by Project access. Original-file links require source access, which does not prevent answer disclosure.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "partial", "answer": "FAQ says source permission changes affect live search immediately; this was not measured. Project copies require separate removal or access management.", "evidenceIds": [ "perplexity:perplexity:p-connectfaq" ] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Admins enable connectors; users connect OAuth accounts and select folders. Sales-assisted connector RBAC gates runtime use. Admin site/folder/label exclusions were not established.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connector-rbac" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "Unknown for sensitivity_labels. No two-user permission-revocation or sensitivity-label scenario was run. A source-level administrator exclusion policy and Purview enforcement matrix were not retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: sensitivity_labels." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq", "perplexity:perplexity:p-connector-rbac" ] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live searches query current sources; files imported into Projects are static snapshots.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": "Document/Office file connector behavior; media connector support unverified and excluded", "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "partial", "answer": "For documented text/Office files, Standard Search queries sources live without a Perplexity file-index copy; attachments and Project imports keep snapshots. Media connector support is unknown because the introduction excludes audio/video while the FAQ lists them. Direct media uploads are a separate workflow.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "Project imports require manual reimport to refresh; no automatic sync. Live queries have no batch refresh interval.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "New live queries reflect source changes. Existing Project copies remain until removed or reimported; propagation timing was not measured.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "FAQ names AWS S3 for copied files without a region. Exact Project index, storage and backup locations remain unknown.", "evidenceIds": [ "perplexity:perplexity:p-connectfaq" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "No positive or negative connector audio/video capability is asserted. The documentation discrepancy is a named gap; the live-versus-copy finding is restricted to document formats common to both guides." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Source-linked answers are documented; retrieval quality is unmeasured.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Connector answers link to files; Office and Deep Research cite source documents and web links. Citation correctness was not independently tested.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-office", "perplexity:perplexity:p-research" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Unknown for citation_accuracy. The shared DE/FR/EN question corpus was not run. Citation correctness, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Unknown for cross_language. The shared DE/FR/EN question corpus was not run. Citation correctness, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Unknown for no_answer_behaviour. The shared DE/FR/EN question corpus was not run. Citation correctness, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "Unknown for observed_accuracy. The shared DE/FR/EN question corpus was not run. Citation correctness, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-office", "perplexity:perplexity:p-research" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Enterprise history and saved-memory controls are documented; Computer Brain is a Max Research Preview, and Portable local mode excludes Brain and saved memory.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "portable-local" ], "version": "Current Enterprise memory; Enterprise Max Brain Research Preview, not general availability for the whole criterion", "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": null, "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Project instructions persist, with an 8,000-character limit. This does not establish organisation-wide instructions.", "evidenceIds": [ "perplexity:perplexity:p-projects" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "History reference, saved memory and Project Brain are documented. Enterprise Brain is a Max research preview. Portable local mode excludes Brain and saved memory.", "evidenceIds": [ "perplexity:perplexity:p-memory", "perplexity:perplexity:p-projects", "perplexity:perplexity:p-local" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Users can disable, view, edit and delete saved memories. Deleted-memory logs may remain for 30 days.", "evidenceIds": [ "perplexity:perplexity:p-memory" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "supported", "answer": "Admins control history reference and saved memory. Disabling organisation memory deletes existing memories and turns it off for users.", "evidenceIds": [ "perplexity:perplexity:p-memory" ] } ], "limitations": [ "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search.", "Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend.", "The schema has no public/research-preview state. Mixed memory availability remains unknown at criterion level; Brain is explicitly Research Preview." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-projects", "perplexity:perplexity:p-memory", "perplexity:perplexity:p-local" ] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer Skills and Projects package reusable instructions and context; managed Enterprise roles govern organization Skills and Plugins separately.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "Users create custom Skills with SKILL.md/ZIP instructions. Projects combine instructions, files and tools. These establish task packages; a separate assistant directory remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-skills-20261026", "perplexity:perplexity:p-projects-20261026" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "The sales-assisted Enterprise Roles & Permissions guide lists Manage organization skills for creation/modification/review. Plugin creation/publishing permissions are separate and depend on rollout. This does not establish identical self-serve controls or a universal assistant-creation role.", "evidenceIds": [ "perplexity:perplexity:p-roles-20261026" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Project owner/editor/viewer permissions and Enterprise organisation sharing apply to task context. Custom Skill publishing to groups or the organisation remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-projects-20261026", "perplexity:perplexity:p-skills-20261026" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "Computer offers Installed and Discover views with Skill search by name or description. It is a Skills catalogue; a complete directory of organization assistants with model/knowledge/tool versions was not established. Plugins arrive first on individual/self-serve Enterprise, while managed Enterprise continues Skills until its rollout.", "evidenceIds": [ "perplexity:perplexity:p-skills-20261026", "perplexity:perplexity:p-roles-20261026" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Custom Skills store reusable instructions, and eligible managed Enterprise roles can manage organization Skills. This supplies reusable task instructions rather than a verified separate shared prompt-template library.", "evidenceIds": [ "perplexity:perplexity:p-skills-20261026", "perplexity:perplexity:p-roles-20261026" ] } ], "limitations": [ "create_assistants: Users create custom Skills with SKILL.md/ZIP instructions. Projects combine instructions, files and tools. These establish task packages; a separate assistant directory remains unverified.", "creator_permissions: The sales-assisted Enterprise Roles & Permissions guide lists Manage organization skills for creation/modification/review. Plugin creation/publishing permissions are separate and depend on rollout. This does not establish identical self-serve controls or a universal assistant-creation role.", "sharing_scope: Project owner/editor/viewer permissions and Enterprise organisation sharing apply to task context. Custom Skill publishing to groups or the organisation remains unverified.", "catalogue: Computer offers Installed and Discover views with Skill search by name or description. It is a Skills catalogue; a complete directory of organization assistants with model/knowledge/tool versions was not established. Plugins arrive first on individual/self-serve Enterprise, while managed Enterprise continues Skills until its rollout.", "prompt_library: Custom Skills store reusable instructions, and eligible managed Enterprise roles can manage organization Skills. This supplies reusable task instructions rather than a verified separate shared prompt-template library." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-skills-20261026", "perplexity:perplexity:p-projects-20261026", "perplexity:perplexity:p-roles-20261026" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer uses built-in tools and administratively controlled MCP connectors with several authentication modes.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "portable-local", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": null, "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Computer combines web research, code, data analysis, generated documents, browsers and connected apps. Portable adds local files and local MCP.", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-local" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "partial", "answer": "Customers add remote MCP tools and custom Skills. A standalone arbitrary API-action editor or schema was not established.", "evidenceIds": [ "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-skills" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "HTTPS MCP supports SSE and streamable HTTP. Admins enable custom connectors and manage organisation connectors; managed plans can grant role-specific runtime access.", "evidenceIds": [ "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-connector-rbac" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "OAuth2, API key or no authentication. Organisation OAuth can share an admin connection or require each member's login. Shared credentials do not automatically enforce each member's source ACLs.", "evidenceIds": [ "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-gmail" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Admins disable connectors; managed RBAC gates execution. Portable requires cloud-egress approval and Office previews edits. Universal cloud action confirmation remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-connector-rbac", "perplexity:perplexity:p-local", "perplexity:perplexity:p-office" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search.", "Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-local", "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-skills", "perplexity:perplexity:p-connector-rbac", "perplexity:perplexity:p-gmail", "perplexity:perplexity:p-office" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Search and multi-step Deep Research are core functions; search routing geography is a gap.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Enterprise Ask and Computer search the web. Projects can combine files and web research.", "evidenceIds": [ "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-computer" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "unknown", "answer": "Unknown for admin_toggle. The current help pages do not establish search-backend subprocessor geography or a group-level web-search off switch.", "evidenceIds": [] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Unknown for search_provider. The current help pages do not establish search-backend subprocessor geography or a group-level web-search off switch.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Deep Research creates multi-source reports with charts, executed code and downloadable files. Models are selected automatically.", "evidenceIds": [ "perplexity:perplexity:p-research", "perplexity:perplexity:p-models" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Deep Research and Office output cite web and connected sources; accuracy was not tested.", "evidenceIds": [ "perplexity:perplexity:p-research", "perplexity:perplexity:p-office" ] } ], "limitations": [ "Remaining atomic gaps: admin_toggle, search_provider.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-research", "perplexity:perplexity:p-models", "perplexity:perplexity:p-office" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer supports natural-language automation, scheduled jobs and condition-based triggers.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "computer-cloud", "portable-local" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Users describe multi-step work in prompts and package it in Skills. A visual versioned chain builder was not established.", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-skills" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Recurring Computer tasks run at most hourly, up to 15 per conversation. Unattended runs use isolated agents; insufficient credits cause skips and eventual pauses.", "evidenceIds": [ "perplexity:perplexity:p-tasks" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "partial", "answer": "Enterprise overview describes email, calendar, flight-status and file-condition triggers. Per-connector event coverage and limits remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-computer" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Scheduling and Skills use natural language. Custom MCP requires technical server and authentication setup.", "evidenceIds": [ "perplexity:perplexity:p-tasks", "perplexity:perplexity:p-skills", "perplexity:perplexity:p-mcp" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-skills", "perplexity:perplexity:p-tasks", "perplexity:perplexity:p-mcp" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer executes asynchronous multi-step tasks; universal confirmation and stopping behavior need a trial.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "computer-cloud", "portable-local", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Computer runs asynchronous multi-tool tasks combining research, analysis, documents, email and follow-ups.", "evidenceIds": [ "perplexity:perplexity:p-computer" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "unknown", "answer": "Unknown for visible_steps. No live task was run. A universal side-effect approval policy and exact stop/rollback semantics were not retrieved.", "evidenceIds": [] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Office promises review before edits; Portable asks before cloud steps. Mandatory confirmation for every cloud email/browser action remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-office", "perplexity:perplexity:p-local" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "Unknown for stop_control. No live task was run. A universal side-effect approval policy and exact stop/rollback semantics were not retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: visible_steps, stop_control." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-office", "perplexity:perplexity:p-local" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The API is billed separately; Enterprise tenant/workspace programmability is unverified.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "api-separate" ], "version": null, "plan": "Separate API account/credits; Enterprise workspace parity unknown", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "api-separate", "name": "Separately billed Perplexity API platform, not Enterprise seat workspace parity", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "partial", "answer": "A separate API platform exists; Enterprise seats exclude API credits. This does not establish an API for Enterprise Projects or custom Skills.", "evidenceIds": [ "perplexity:perplexity:p-billing" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Unknown for knowledge_api. Enterprise billing explicitly separates API usage. No authenticated Enterprise Projects/assistant/document API, inherited API governance matrix or Enterprise MCP-server export was retrieved.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "Enterprise admins cannot manage other users' API credits through Enterprise billing. Inherited workspace audit, model and budget rules for API use remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-billing" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Unknown for mcp_server. Enterprise billing explicitly separates API usage. No authenticated Enterprise Projects/assistant/document API, inherited API governance matrix or Enterprise MCP-server export was retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: knowledge_api, mcp_server." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-billing" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, desktop and mobile clients exist, with platform differences and separate browser products.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "desktop", "portable-local", "mobile" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "desktop", "name": "Perplexity Windows/macOS clients and local-file tools", "type": "desktop" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" }, { "id": "mobile", "name": "Perplexity iOS/Android clients; voice evidence scoped to iOS", "type": "mobile" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Enterprise Ask, Projects and Computer are available on the web.", "evidenceIds": [ "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-projects" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "Native Windows/macOS apps support local files. macOS app control differs from Windows. Portable inference requires supported NVIDIA Windows/Linux hardware.", "evidenceIds": [ "perplexity:perplexity:p-desktop", "perplexity:perplexity:p-local" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "Enterprise homepage links mobile access and iOS voice is documented. Mobile SSO and Android parity were not tested.", "evidenceIds": [ "perplexity:perplexity:p-home", "perplexity:perplexity:p-voice" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Unknown for browser_extension. No managed-client MDM/configuration package or mobile SSO test was retrieved. Comet is a separate browser product and its full enterprise entitlement matrix was not reviewed.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Unknown for managed_deployment. No managed-client MDM/configuration package or mobile SSO test was retrieved. Comet is a separate browser product and its full enterprise entitlement matrix was not reviewed.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Model Council is Max/Enterprise Max on web. Portable inference requires NVIDIA Windows/Linux; desktop app control differs by OS. A complete mobile gap inventory remains unknown.", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-local", "perplexity:perplexity:p-desktop" ] } ], "limitations": [ "Remaining atomic gaps: browser_extension, managed_deployment." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-projects", "perplexity:perplexity:p-desktop", "perplexity:perplexity:p-local", "perplexity:perplexity:p-home", "perplexity:perplexity:p-voice", "perplexity:perplexity:p-models" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer has Microsoft 365 add-ins plus Teams; this requires customer Microsoft access and deployment.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "supported", "answer": "Computer add-ins draft, edit and research inside Word, Excel and PowerPoint. Enterprise Pro/Max are eligible; normal Computer credits apply.", "evidenceIds": [ "perplexity:perplexity:p-office" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "supported", "answer": "Outlook add-in drafts and rewrites email using thread/attachment context. Vendor lists web, new/classic Outlook and Mac.", "evidenceIds": [ "perplexity:perplexity:p-office" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "Teams app supports DMs, mentions and channel tasks, with permissioned Teams search and response posting.", "evidenceIds": [ "perplexity:perplexity:p-teams", "perplexity:perplexity:p-office" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "unknown", "answer": "Unknown for google_workspace_apps. Microsoft add-ins and Teams are documented. Equivalent in-app Google Docs/Sheets/Gmail add-ins and the complete Office version/consent matrix were not retrieved.", "evidenceIds": [] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Paid Perplexity Computer plan and Microsoft app access required. IT assigns Marketplace add-ins through M365 admin centre; Teams may require Entra consent. Full version/consent matrix remains unknown.", "evidenceIds": [ "perplexity:perplexity:p-office", "perplexity:perplexity:p-teams" ] } ], "limitations": [ "Remaining atomic gaps: google_workspace_apps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-office", "perplexity:perplexity:p-teams" ] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Office add-ins provide rewriting; a dedicated controlled document translation system was not established.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Unknown for document_translation. The Office integration documents rewriting, but no dedicated document-translation service preserving layout, named translation engine, managed glossary or de-CH control matrix was retrieved.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Unknown for translation_engine. The Office integration documents rewriting, but no dedicated document-translation service preserving layout, named translation engine, managed glossary or de-CH control matrix was retrieved.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Unknown for glossaries. The Office integration documents rewriting, but no dedicated document-translation service preserving layout, named translation engine, managed glossary or de-CH control matrix was retrieved.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Unknown for formality_and_variants. The Office integration documents rewriting, but no dedicated document-translation service preserving layout, named translation engine, managed glossary or de-CH control matrix was retrieved.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Word/Outlook add-ins draft, rewrite, summarise and format in place. A separate proofreading service and measured quality were not established.", "evidenceIds": [ "perplexity:perplexity:p-office" ] } ], "limitations": [ "Remaining atomic gaps: document_translation, translation_engine, glossaries, formality_and_variants." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-office" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Perplexity offers image generation with explicit enterprise commercial-use permission.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "supported", "answer": "Guide lists GPT Image 1, Nano Banana, Seedream 4.5 and Auto; Nano Banana Pro on Max/Enterprise Max. Models and rolling limits may change.", "evidenceIds": [ "perplexity:perplexity:p-image" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "partial", "answer": "Follow-up edits and regeneration count as new generations. Exact uploaded-image editing operations were not tested.", "evidenceIds": [ "perplexity:perplexity:p-image" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "unknown", "answer": "Unknown for admin_control. Image generation and enterprise commercial use are documented. Exact admin image-feature permissions and every uploaded-image edit operation were not tested.", "evidenceIds": [] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "supported", "answer": "Guide allows commercial use of Enterprise images. Terms assign output rights to the customer where law permits; third-party model terms can apply.", "evidenceIds": [ "perplexity:perplexity:p-image", "perplexity:perplexity:p-terms-gb" ] } ], "limitations": [ "Remaining atomic gaps: admin_control." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-image", "perplexity:perplexity:p-terms-gb" ] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise voice-conversation entitlement remains unknown. Uploaded recordings separately support transcription and queries; automatic meeting capture remains unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "mobile" ], "version": null, "plan": "Enterprise Pro / Max; consumer iOS voice does not establish Enterprise entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "mobile", "name": "Perplexity iOS/Android clients; voice evidence scoped to iOS", "type": "mobile" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "unknown", "answer": "Unknown for dictation. iOS voice and file transcription are documented. Enterprise-specific voice entitlement, read-aloud controls and Swiss German recognition were not tested.", "evidenceIds": [] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Unknown for read_aloud. iOS voice and file transcription are documented. Enterprise-specific voice entitlement, read-aloud controls and Swiss German recognition were not tested.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Unknown. The public iOS Voice Assistant guide does not establish Enterprise Pro/Max voice-conversation or Enterprise SSO entitlement, and no Enterprise voice fixture was run.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Uploaded audio/video can be transcribed with speaker recognition and queried. Automatic meeting capture and Swiss German quality remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-files" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Unknown for swiss_german_speech. iOS voice and file transcription are documented. Enterprise-specific voice entitlement, read-aloud controls and Swiss German recognition were not tested.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: dictation, read_aloud, voice_conversation, swiss_german_speech.", "The consumer iOS guide is not evidence of Enterprise Pro/Max voice entitlement or Enterprise SSO parity." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-files" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer and assets create Office files with previews, version history and prompt-based iteration.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "partial", "answer": "Computer/Deep Research execute analysis code; Office add-in reads/writes Excel. Correctness and formula preservation were not benchmarked.", "evidenceIds": [ "perplexity:perplexity:p-research", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-office" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "partial", "answer": "Deep Research generates charts; assets insert visuals/tables and PowerPoint can use workbook context. Chart accuracy was not observed.", "evidenceIds": [ "perplexity:perplexity:p-research", "perplexity:perplexity:p-assets", "perplexity:perplexity:p-office", "perplexity:perplexity:p-models" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "DOCX, PDF, XLSX, PPTX and HTML output; Google Drive export when connected.", "evidenceIds": [ "perplexity:perplexity:p-assets" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Preview, follow-up edits and version history support iteration. Specific templates and direct manual editing require downloaded files and external software.", "evidenceIds": [ "perplexity:perplexity:p-assets" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-research", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-office", "perplexity:perplexity:p-assets", "perplexity:perplexity:p-models" ] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects and organisation links enable collaboration; answer-sharing can cross source ACLs.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Organisation-only and public links exist. Turning public sharing off does not revoke existing public links.", "evidenceIds": [ "perplexity:perplexity:p-security-hub" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Private-by-default Projects share files, sessions, tasks and instructions through owner/editor/viewer roles.", "evidenceIds": [ "perplexity:perplexity:p-projects" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "partial", "answer": "Teams supports Computer in chats and channels. Concurrent multi-user AI conversation in the Perplexity web client remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-teams" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "supported", "answer": "Shared answers can reveal connector content without permission to open the original file. Static Project copies use Project membership; source ACLs alone do not protect shared answers.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-security-hub", "perplexity:perplexity:p-projects", "perplexity:perplexity:p-teams", "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Paid Enterprise SSO and DNS-verified domains exist; enforcement details need a tenant check.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "partial", "answer": "Enterprise material names SAML SSO; setup permits one identity provider by default. Exact protocol versions and OIDC support matrix were not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-hub-faq", "perplexity:perplexity:p-sso" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "SSO is available for paid organisations, scoped here to Enterprise Pro/Max.", "evidenceIds": [ "perplexity:perplexity:p-sso" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "unknown", "answer": "Unknown for mfa. Paid SSO and DNS domain verification are documented. Exact supported protocol versions, customer-enforced MFA and Entra conditional-access behavior were not verified.", "evidenceIds": [] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Unknown for conditional_access. Paid SSO and DNS domain verification are documented. Exact supported protocol versions, customer-enforced MFA and Entra conditional-access behavior were not verified.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "partial", "answer": "Admins verify domains by DNS TXT. Users must be invited for SSO; verification does not establish capture of every personal account on that domain.", "evidenceIds": [ "perplexity:perplexity:p-sso" ] } ], "limitations": [ "Remaining atomic gaps: mfa, conditional_access." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-hub-faq", "perplexity:perplexity:p-sso" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Core SCIM provisioning and legacy role mapping are documented separately from the gradually rolled-out managed Roles & Permissions directory-group controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Legacy SCIM route: 50 seats or one Enterprise Max seat per SCIM guide; new directory groups/custom roles only on eligible sales-assisted managed plans after UI upgrade", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "partial", "answer": "The SCIM guide documents provisioning for organizations with at least 50 seats or one Max seat. This is not evidence that self-serve Pro/Max includes the newer custom-role or directory-group controls; those depend on eligible sales-assisted plans and UI upgrade.", "evidenceIds": [ "perplexity:perplexity:p-scim", "perplexity:perplexity:p-roles-rollout-correction" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "partial", "answer": "The new Roles & Permissions guide supports upstream, read-only SCIM directory groups on eligible managed plans. Its explicit gradual-upgrade notice reconciles this with the legacy guide's Admin/Member role mapping; entitlement and UI generation must be checked for a specific tenant.", "evidenceIds": [ "perplexity:perplexity:p-scim", "perplexity:perplexity:p-roles-rollout-correction" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "unknown", "answer": "Unknown for jit_provisioning. SCIM and roles pages describe different plan generations. JIT behaviour and complete departing-user/shared-asset reassignment were not verified.", "evidenceIds": [] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "SCIM manages account lifecycle; departing members lose organisation memory and credits do not transfer. Shared Project ownership and data reassignment remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-scim", "perplexity:perplexity:p-memory", "perplexity:perplexity:p-credits" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Admins add/remove users. Removal frees a seat but does not lower the paid seat count or refund the current term; billing reductions apply next period.", "evidenceIds": [ "perplexity:perplexity:p-billing" ] } ], "limitations": [ "Remaining atomic gaps: jit_provisioning.", "New directory-group/custom-role capability is not inferred from the older numeric SCIM threshold. The guides describe different UI generations; no rollout completion is assumed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-scim", "perplexity:perplexity:p-roles", "perplexity:perplexity:p-memory", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-billing", "perplexity:perplexity:p-roles-rollout-correction" ] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Sales-assisted Roles & Permissions provides delegated roles and group-based feature grants.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Sales-assisted Enterprise; custom roles/groups and SCIM sync depend on contracted plan", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Admin, Member and Billing Admin base roles plus custom roles and delegated permissions. Member applies to everyone; grants are additive.", "evidenceIds": [ "perplexity:perplexity:p-roles" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Custom roles assign users/groups; SCIM groups are read-only in Perplexity. Availability depends on the managed contract.", "evidenceIds": [ "perplexity:perplexity:p-roles" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Organisation master switches bound Computer/Comet grants; connector RBAC enforces runtime permissions. Full group matrix and group model settings remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-roles", "perplexity:perplexity:p-connector-rbac" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "unknown", "answer": "Unknown for multi_entity. New Roles & Permissions are sales-assisted and staged. One-contract multi-entity isolation and the complete group feature matrix were not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: multi_entity." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-roles", "perplexity:perplexity:p-connector-rbac" ] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise Insights offers adoption and per-user usage exports for eligible organisations.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise with 50 seats or at least one Enterprise Max; admins", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Eligible admins with 50 seats or one Max see Insights users, monthly active users, monthly queries and weekly feature use.", "evidenceIds": [ "perplexity:perplexity:p-analytics" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Feature, internal-files/web and per-user 7/30-day queries documented. Group, model and assistant dimensions remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-analytics" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "partial", "answer": "Usage tables can be filtered and exported. Exact download format/schema was not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-analytics" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "unknown", "answer": "Unknown for privacy_modes. Insights exports and per-user reporting are documented, but a group/model/assistant breakdown and customer pseudonymisation controls were not retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: privacy_modes." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-analytics" ] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer credits have user/group caps and organisation funding limits, with asynchronous authorization refresh.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": "Named usage-limit and funding controls; purchased-pool expiry unverified", "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "partial", "answer": "Credits page shows user grants/use/remainder, group allocations, pool usage and applied limits. This is credit reporting, not a complete currency chargeback ledger.", "evidenceIds": [ "perplexity:perplexity:p-credits" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Named pool caps assign users/groups. Highest group limit wins; personal override precedes group, organisation default and legacy fallback. Auto-refill has a monthly reload limit.", "evidenceIds": [ "perplexity:perplexity:p-credits" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "An empty pool or applicable cap blocks further use; funding or raising limits restores access, subject to asynchronous authorization/SCIM refresh. Purchased-pool expiry is unknown: the guide body says 12 months of inactivity and its FAQ says no current expiry. No non-expiry guarantee or overshoot bound is asserted.", "evidenceIds": [ "perplexity:perplexity:p-credits" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Unknown for chargeback. Credit limits are documented, but no complete cost-centre chargeback export schema or measured enforcement/cache latency was retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: chargeback.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search.", "Purchased-pool expiry is explicitly excluded from the confirmed budget-control finding. Monthly seat grants separately expire at cycle end." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-credits" ] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Eligible enterprises can stream content-bearing audit events to a SIEM; this enables admin access to prompts and answers.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise with 50 seats or one Enterprise Max; audit webhook enabled", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Events cover login, settings, membership, roles/groups, files, connectors and Computer tasks/actions/errors.", "evidenceIds": [ "perplexity:perplexity:p-audit" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "partial", "answer": "Query payload includes text; answer payload includes full answer and model. Audit configuration enables export. Fine-grained content exclusions remain unverified; admin-private chat cannot be assumed.", "evidenceIds": [ "perplexity:perplexity:p-audit", "perplexity:perplexity:p-roles" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "Realtime HTTP POST JSON with bearer/custom auth; Splunk HEC supported. Slack truncates metadata to 500 characters/value and 2,500 total, so it is not a full-content archive.", "evidenceIds": [ "perplexity:perplexity:p-audit" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Unknown for ediscovery. Audit webhooks are documented. Vendor log retention, replay guarantees, tamper resistance, legal hold and an eDiscovery integration were not retrieved.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Guide tells customers to retain/export logs long term. Vendor retention, replay window and immutability were not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-audit" ] } ], "limitations": [ "Remaining atomic gaps: ediscovery." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-audit", "perplexity:perplexity:p-roles" ] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "AWS storage is named for connector copies; a full cloud residency commitment is unavailable.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "portable-local" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": null, "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "FAQ names AWS S3 for connector copies without a region. Cloud chat/index residency and EU/Swiss SKU remain unknown; Portable local files/models can remain on the customer's device.", "evidenceIds": [ "perplexity:perplexity:p-connectfaq", "perplexity:perplexity:p-local" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Portable local inference runs on the customer's device; approved cloud steps leave it. Cloud per-provider inference countries remain unknown.", "evidenceIds": [ "perplexity:perplexity:p-local" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Unknown for backups_logs_region. Cloud connector copies use AWS S3, but no binding Enterprise storage/inference/backups/logs/support region matrix or Swiss/EU residency SKU was retrieved. Portable local execution is scoped separately.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Security material describes just-in-time scoped staff production access, without access countries or customer region restrictions.", "evidenceIds": [ "perplexity:perplexity:p-security" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Unknown for swiss_hosting. Cloud connector copies use AWS S3, but no binding Enterprise storage/inference/backups/logs/support region matrix or Swiss/EU residency SKU was retrieved. Portable local execution is scoped separately.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "unknown", "answer": "Unknown for residency_plan. Cloud connector copies use AWS S3, but no binding Enterprise storage/inference/backups/logs/support region matrix or Swiss/EU residency SKU was retrieved. Portable local execution is scoped separately.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: backups_logs_region, swiss_hosting, residency_plan.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search.", "Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-connectfaq", "perplexity:perplexity:p-local", "perplexity:perplexity:p-security" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cloud Enterprise and Portable local execution coexist; local mode is not a complete hosted Enterprise replacement.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "computer-cloud", "portable-local" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": null, "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "partial", "answer": "Enterprise is vendor-hosted. Computer cloud tasks have isolated per-session environments; complete SaaS multi-tenancy architecture was not published in the inspected guide.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-computer" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "unknown", "answer": "Unknown for dedicated_instance. Portable Computer supports local execution, but no whole-Enterprise single-tenant, customer-cloud, on-prem or air-gap deployment terms or seat floor were retrieved.", "evidenceIds": [] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Unknown for customer_cloud. Portable Computer supports local execution, but no whole-Enterprise single-tenant, customer-cloud, on-prem or air-gap deployment terms or seat floor were retrieved.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "partial", "answer": "Portable runs model, agent, scheduler, queue, local index and sandbox on customer hardware. Whole Enterprise control plane/Projects/SSO hosting and seat minimum remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-local" ] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "partial", "answer": "Local tasks do not need a cloud round trip after setup. Sign-in, model/engine downloads and cloud steps need internet. Fully air-gapped Enterprise operation and offline licence lifetime remain unknown.", "evidenceIds": [ "perplexity:perplexity:p-local" ] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "supported", "answer": "Local mode excludes Brain/saved memory and loads one smaller model at a time. Web research, frontier models or cloud tools may require approved, credit-consuming escalation.", "evidenceIds": [ "perplexity:perplexity:p-local" ] } ], "limitations": [ "Remaining atomic gaps: dedicated_instance, customer_cloud." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-local" ] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise terms prohibit model training; per-provider retention and review are unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Enterprise terms 1.3.3 prohibit using customer content to train, retrain, fine-tune or improve generative AI. Nonpersonal/aggregated usage data can improve operations. Specific product terms control conflicts.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "supported", "answer": "Same clause prohibits authorising third parties to train on customer content. Provider contracts and retention exceptions were not inspected.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "unknown", "answer": "Unknown for provider_retention. Enterprise no-training terms are explicit. Per-model abuse-monitoring retention, zero-retention add-ons and provider human-review rules were not retrieved.", "evidenceIds": [] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Enforced Incognito retains sessions/attachments for 24 hours. Provider-level zero-retention contracts or add-ons were not established.", "evidenceIds": [ "perplexity:perplexity:p-security-hub" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "Vendor documents just-in-time staff production access. Model-provider human-review rules remain unknown; absolute no-staff-access cannot be claimed.", "evidenceIds": [ "perplexity:perplexity:p-security" ] } ], "limitations": [ "Remaining atomic gaps: provider_retention." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-security-hub", "perplexity:perplexity:p-security" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The cited English DPA describes personal-data deletion/return within 30 days after service end, subject to its exceptions. This does not establish the terms of a French-language or individually negotiated agreement.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": "English en-GB DPA August 13, 2026 and Enterprise terms August 3, 2026; French edition not included in contractual finding", "plan": "Enterprise agreement incorporating the cited English DPA; executed agreement and alternate-language contract terms unverified", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Session files default to seven days; My Files/Projects persist under their own deletion policies. Enforced Incognito retains sessions/attachments for 24 hours. Ordinary default session duration remains unknown.", "evidenceIds": [ "perplexity:perplexity:p-retention", "perplexity:perplexity:p-security-hub" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "supported", "answer": "Custom session retention requires 50 seats or one Max, measured from last activity. Shortening hides older data immediately and deletes within seven days; pre-join personal sessions excluded.", "evidenceIds": [ "perplexity:perplexity:p-retention" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Under the cited August 13 English DPA, Annex 1 uses the earlier of customer deletion or 30 days after service end. This is an English-document finding only; application retention policies apply and backup completion was not tested.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-retention" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "supported", "answer": "Section 10 of the cited English DPA requires personal-data deletion/return within 30 days after service end, with legal retention exceptions. The English Enterprise terms allow automated backups under standard deletion procedures. The finding applies only where those documents govern.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-terms-gb" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "The July 2025 French Annex uses later-of wording. It is not treated as an equivalent translation or superseded contract. Applicable language/version for a particular customer remains unknown; this claim is restricted to the named English documents." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-retention", "perplexity:perplexity:p-security-hub", "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-terms-gb" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA defines subprocessors and change notices; full current country inventory remains a gap.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "DPA links the Trust Center list; full current dated rows were not extractable.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "Unknown for subprocessor_countries. The DPA links the Trust Center subprocessor list, whose full current dated contents were not extractable. Parent structure and each subprocessor country remain unverified.", "evidenceIds": [] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "Nonmodel subprocessors have ten business days' prior notice via list/in-product/email; email requires subscription, objections within five business days. Model changes get notice/list update; remedy is stop using that model.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Counterparty is Perplexity AI, Inc.; contract law is California. Ultimate parent and incorporation jurisdiction were not sourced.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "partial", "answer": "DPA incorporates EU SCC modules 2/3 and UK addendum, with Irish SCC law/courts and Irish DPC. Swiss-specific adaptations were not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "partial", "answer": "DPA requires notice of binding law-enforcement requests where legally permitted. Transparency statistics and a broader challenge policy were not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb" ] } ], "limitations": [ "Remaining atomic gaps: subprocessor_countries." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-terms-gb" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A public DPA and California Enterprise terms exist; DACH-specific regulatory packages are unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Public English DPA updated August 13, 2026, incorporated into Enterprise terms. Negotiability unknown.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-terms-gb" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "DPA expressly covers GDPR, UK privacy, SCCs and generic applicable privacy laws. Explicit revised Swiss DSG adaptation was not located.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "Enterprise agreement 11.1 chooses California law and San Francisco County state/federal courts. EU SCCs separately choose Irish law/courts.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-dpa-gb" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "unknown", "answer": "Unknown for ai_act_materials. Current English Enterprise terms and DPA were retrieved. Negotiation terms, explicit revDSG addendum, EU AI Act package and FINMA sector materials were not retrieved.", "evidenceIds": [] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Security material describes HIPAA alignment. Full BAA/regulatory scope and FINMA material were not retrieved; alignment does not establish blanket healthcare suitability.", "evidenceIds": [ "perplexity:perplexity:p-security" ] } ], "limitations": [ "Remaining atomic gaps: ai_act_materials." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-security" ] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SOC 2 Type II and independent testing are vendor claims, not inspected attestations.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "unknown", "answer": "Unknown for iso_27001. Public security material claims SOC 2 Type II. Auditor, coverage dates, full reports, ISO scope/validity, BSI C5 and independent penetration-test results were not retrieved.", "evidenceIds": [] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "Vendor claims SOC 2 Type II. Auditor, report period, covered systems, exceptions and current validity were not inspected.", "evidenceIds": [ "perplexity:perplexity:p-security" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "Unknown for c5. Public security material claims SOC 2 Type II. Auditor, coverage dates, full reports, ISO scope/validity, BSI C5 and independent penetration-test results were not retrieved.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "unknown", "answer": "Unknown for other_certifications. Public security material claims SOC 2 Type II. Auditor, coverage dates, full reports, ISO scope/validity, BSI C5 and independent penetration-test results were not retrieved.", "evidenceIds": [] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "Security page directs documentation requests to Trust Center. Reports were not downloaded and access conditions remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-security" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "Vendor states annual independent penetration testing. Scope, report date, findings and remediation were not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-security" ] } ], "limitations": [ "Remaining atomic gaps: iso_27001, c5, other_certifications." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-security" ] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Encrypted connector credentials and isolated task environments are documented; customer keys are a gap.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "partial", "answer": "FAQ says connector credentials are encrypted at rest/in transit. Full chat/file cipher and key matrix were not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-connectfaq", "perplexity:perplexity:p-security" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "unknown", "answer": "Unknown for customer_managed_keys. The FAQ describes encrypted connector credentials and the security page describes access control. Customer-managed keys, SaaS private networking and detailed tenant-key isolation were not retrieved.", "evidenceIds": [] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "MCP can use Cloudflare Access credentials for protected tools. This does not establish private connectivity or IP restrictions for the whole Enterprise app.", "evidenceIds": [ "perplexity:perplexity:p-mcp" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "partial", "answer": "Computer isolates each task's cloud filesystem/browser/sandbox from other users and organisation networks. SaaS database/key isolation remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-computer" ] } ], "limitations": [ "Remaining atomic gaps: customer_managed_keys.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-connectfaq", "perplexity:perplexity:p-security", "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-computer" ] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Profession-specific secrecy undertaking and add-on remain unknown; general confidentiality and scoped content-access controls do not establish §203 StGB or Art.321 StGB coverage.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": null, "plan": "Enterprise Pro/Max; cloud Enterprise, with optional customer audit export", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "No profession-specific DE/CH contractual scope verified; deployment/provider regions follow the other scoped claims.", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Unknown. Reviewed current English Enterprise terms, August13 DPA, Security Hub, security page and targeted first-party professional-secrecy searches. No §203 StGB or Art.321 StGB contract template or dedicated secrecy SKU was retrieved. No NDA or sales request was made. A DPA or no-training clause alone does not answer whether a profession-specific undertaking is signed.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Unknown. No retrieved §203/Art.321 undertaking establishes flow-down to all relevant subcontractors/model providers. General DPA confidentiality is not equivalent.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Unknown. No documented profession-specific plan, dedicated instance option or paid secrecy add-on and its entitlements/pricing were established.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Security material describes just-in-time vendor production access; DPA4.d requires confidentiality for people processing personal data. Eligible Enterprise audit exports include full queries/answers to customer endpoints. Per-provider plaintext access/retention and any profession-specific staff/subprocessor restrictions remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-security", "perplexity:perplexity:p-audit" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Unknown. Reviewed current English Enterprise terms, August13 DPA, Security Hub, security page and targeted first-party professional-secrecy searches. No §203 StGB or Art.321 StGB contract template or dedicated secrecy SKU was retrieved. No NDA or sales request was made. General data-flow/security pages are available but do not document such a secrecy offering.", "evidenceIds": [] } ], "limitations": [ "Contract facts only; no legal suitability assessment. No profession-specific commitment or paid option inferred from generic confidentiality, hosting, encryption or no-training terms.", "Public, unauthenticated source pass only; no sales contact, NDA request or authenticated access-control test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-security", "perplexity:perplexity:p-audit" ] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise seats have public USD prices; Computer extras use credits with unpriced conversion.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Per-seat monthly/annual subscription plus Computer credits and optional pool; API billed separately.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "Retrieved October 21, 2026: Enterprise Pro USD40/seat/month or USD400/year; Max USD325/month or USD3,250/year, excl tax. Potential 250+ discounts not assumed.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-terms-gb" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "Computer includes 500 credits/Pro seat/month or 15,000/Max, expiring each cycle. Ask/standard Search do not use these credits; session/file limits still apply.", "evidenceIds": [ "perplexity:perplexity:p-credits", "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-filelimits" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Admins purchase pooled credits/auto-refill after billing consent; API credits separate. Advanced roles/connector RBAC depend on managed contracts; separate prices unknown.", "evidenceIds": [ "perplexity:perplexity:p-credits", "perplexity:perplexity:p-billing", "perplexity:perplexity:p-roles" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "After individual credits, use draws purchased pool within the applicable cap. Dollar-per-credit/task tariff was not established; currency overage remains unknown.", "evidenceIds": [ "perplexity:perplexity:p-credits" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-filelimits", "perplexity:perplexity:p-roles" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Annual Pro-seat floors are calculable; total shared-scenario cost remains a floor plus unknown extras.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": null, "plan": "All seats Enterprise Pro at USD400/year; optional Max and managed features excluded from baseline", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Twelve months, excl VAT, no discounts; mix averages 330 messages/user/month. All 200 seats Enterprise Pro at USD400/year: USD80,000.00 = EUR71,333.04 = CHF65,890.33, using ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237. Total is this floor plus unknown Computer extras, managed-plan features, support and implementation.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-entpro", "perplexity:perplexity:fx-ecb" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Twelve months, excl VAT, no discounts; mix averages 330 messages/user/month. All 1,000 seats Enterprise Pro at USD400/year: USD400,000.00 = EUR356,665.18 = CHF329,451.63, using ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237. Total is this floor plus unknown Computer extras, managed-plan features, support and implementation.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-entpro", "perplexity:perplexity:fx-ecb" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Twelve months, excl VAT, no discounts; mix averages 330 messages/user/month. All 5,000 seats Enterprise Pro at USD400/year: USD2,000,000.00 = EUR1,783,325.90 = CHF1,647,258.14, using ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237. Total is this floor plus unknown Computer extras, managed-plan features, support and implementation.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-entpro", "perplexity:perplexity:fx-ecb" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Ask/standard Search are outside Computer credits; 330 messages do not have a fixed Computer-credit conversion. Task cost and currency tariff remain unknown; no model/token proxy is used for proprietary credits.", "evidenceIds": [ "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-credits" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "Unknown credit tariff/task consumption, managed entitlements, optional Max mix, premium data contracts, local hardware, implementation and support. No invented discounts or complete total.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-roles" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-entpro", "perplexity:perplexity:fx-ecb", "perplexity:perplexity:p-roles" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise self-serve subscriptions are available, but the vendor explicitly offers no self-serve trial.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "Individual Free access exists; Enterprise is paid. Free business governance entitlements were not established.", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-sso" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unsupported", "answer": "FAQ expressly says no self-serve Enterprise Pro/Max trials. Assisted evaluation may be offered through sales; no contact made.", "evidenceIds": [ "perplexity:perplexity:p-billing" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "No self-serve trial. Assisted evaluation SSO, connector and admin entitlements remain unknown; individual Free cannot verify them.", "evidenceIds": [ "perplexity:perplexity:p-billing" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Paid self-serve purchase exists. Free Enterprise evaluation needs assistance per FAQ; advanced managed roles are sales-assisted.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-roles" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-sso", "perplexity:perplexity:p-billing", "perplexity:perplexity:p-roles" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public USD monthly/annual plans coexist with managed contract pricing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "Terms refer minimum seats to ordering documentation/account; no numeric minimum retrieved. The 50-seat feature qualifier is not a subscription minimum.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-billing" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Monthly and annual billing; annual Pro USD400 and Max USD3,250 per seat.", "evidenceIds": [ "perplexity:perplexity:p-billing" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Removing users does not reduce billing. Admin reduces paid seats in Billing for next month/annual renewal without current-term refund; seat increases prorated immediately.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-terms-gb" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Invoices/wire available. Terms specify USD and Perplexity AI, Inc.; European-entity EUR/CHF invoicing was not established.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-terms-gb" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partial. Seat prices and quotas public; advanced managed entitlements, Computer variable cost and premium partner costs unpriced here.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-roles" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-roles" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The Enterprise service is proprietary with a business-use subscription licence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Nonexclusive, nontransferable, nonsublicensable business-use service licence; Perplexity/licensors retain IP. Complete component/model licence inventory not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "Named accounts limited to purchased seats; sharing accounts forbidden. White-label rights were not established.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "partial", "answer": "Hosted Enterprise administration falls under the proprietary service agreement. This does not establish that every component is closed.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Audit events and files provide some exits, but complete tenant and assistant export is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Eligible audit webhooks stream queries/full answers prospectively. A retrospective complete tenant-chat export was not established.", "evidenceIds": [ "perplexity:perplexity:p-audit" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "partial", "answer": "Custom Skills accept SKILL.md/ZIP. Export of installed Skills, Project instructions and connections was not established.", "evidenceIds": [ "perplexity:perplexity:p-skills-20261026" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "Download files is a current permission for downloadable user uploads, including session and Project files; connector files retain source permissions. This is not a bulk export of all indexed content, metadata or ACLs. The retired organization-repository ZIP procedure is only lifecycle evidence.", "evidenceIds": [ "perplexity:perplexity:p-security-hub-20261026", "perplexity:perplexity:p-roles-20261026" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Audit JSON and DOCX/PDF/XLSX/PPTX/HTML assets are documented. A complete machine-readable tenant/knowledge-state export was not established.", "evidenceIds": [ "perplexity:perplexity:p-audit", "perplexity:perplexity:p-assets" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "partial", "answer": "DPA gives 30-day personal-data delete/return deadline with legal exceptions. A customer retrieval UI or guaranteed window was not established.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb-20261026" ] } ], "limitations": [ "chat_export: Eligible audit webhooks stream queries/full answers prospectively. A retrospective complete tenant-chat export was not established.", "assistant_export: Custom Skills accept SKILL.md/ZIP. Export of installed Skills, Project instructions and connections was not established.", "knowledge_export: Download files is a current permission for downloadable user uploads, including session and Project files; connector files retain source permissions. This is not a bulk export of all indexed content, metadata or ACLs. The retired organization-repository ZIP procedure is only lifecycle evidence.", "export_format: Audit JSON and DOCX/PDF/XLSX/PPTX/HTML assets are documented. A complete machine-readable tenant/knowledge-state export was not established.", "post_termination_window: DPA gives 30-day personal-data delete/return deadline with legal exceptions. A customer retrieval UI or guaranteed window was not established." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-audit", "perplexity:perplexity:p-skills-20261026", "perplexity:perplexity:p-assets", "perplexity:perplexity:p-dpa-gb-20261026", "perplexity:perplexity:p-security-hub-20261026", "perplexity:perplexity:p-roles-20261026" ] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public help, support contact and status exist; contractual service levels remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Help/contact support and Enterprise email; Portable guide mentions in-product live chat. Response times and languages remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-local" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Unknown for support_languages. Public help and status exist, but contracted uptime credits, support languages and a Swiss/DACH delivery entity were not retrieved.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "unknown", "answer": "Unknown for regional_presence. Public help and status exist, but contracted uptime credits, support languages and a Swiss/DACH delivery entity were not retrieved.", "evidenceIds": [] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Unknown for uptime_sla. Public help and status exist, but contracted uptime credits, support languages and a Swiss/DACH delivery entity were not retrieved.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "partial", "answer": "Public status covers website, app, Computer and API with a calendar. History completeness and contracted SLA were not audited.", "evidenceIds": [ "perplexity:perplexity:p-status-web" ] } ], "limitations": [ "Remaining atomic gaps: support_languages, regional_presence, uptime_sla." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-local", "perplexity:perplexity:p-status-web" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Vendor guides and business task examples exist; included adoption services remain unpriced.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Unknown for onboarding_service. Public examples and help guides exist. Included onboarding, language-specific user training, champion programmes and separately priced adoption services were not established.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "unknown", "answer": "Unknown for user_training. Public examples and help guides exist. Included onboarding, language-specific user training, champion programmes and separately priced adoption services were not established.", "evidenceIds": [] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Computer and Microsoft integration guides give research, analysis, document and email examples. Skills provide reusable task instructions.", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-office", "perplexity:perplexity:p-skills" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Unknown for adoption_programme. Public examples and help guides exist. Included onboarding, language-specific user training, champion programmes and separately priced adoption services were not established.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Unknown for service_cost. Public examples and help guides exist. Included onboarding, language-specific user training, champion programmes and separately priced adoption services were not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: onboarding_service, user_training, adoption_programme, service_cost." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-office", "perplexity:perplexity:p-skills" ] } ] } ], "sources": [ { "id": "perplexity:perplexity:p-models", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10354919-what-advanced-ai-models-are-included-in-my-subscription", "title": "Advanced AI models included in subscriptions", "locator": "Enterprise table; modes and availability notes; snapshot October 17, 2026", "sourceDate": "2026-10-17", "retrievedAt": "2026-10-21", "finding": "Lists current Enterprise Search models and user/automatic routing; availability depends on settings, rollout and region." }, { "id": "perplexity:perplexity:p-local", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/20260915-what-is-portable-computer", "title": "What is Portable Computer?", "locator": "Requirements; local/cloud routing; controls and offline FAQ", "sourceDate": "2026-09-15", "retrievedAt": "2026-10-21", "finding": "Portable runs local models on supported NVIDIA hardware, including Enterprise plans; cloud escalation needs approval, memory remains cloud-only." }, { "id": "perplexity:perplexity:p-files", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10354807-file-uploads", "title": "File uploads", "locator": "Supported input and long-file processing", "sourceDate": "2026-09-07", "retrievedAt": "2026-10-21", "finding": "Files, images and audio/video transcription are documented; long documents use selected parts. Generic size limits are not substituted for Enterprise." }, { "id": "perplexity:perplexity:p-filelimits", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/12009761-enterprise-file-limits", "title": "Enterprise file limits", "locator": "Ask, Computer, weekly sessions and Projects tables", "sourceDate": "2026-10-08", "retrievedAt": "2026-10-21", "finding": "Ask permits 30 files of 50 MB per upload; Computer 200 MB/file; Projects up to 10,000 files, 5 GB total and 100 MB/file. Organisation repository retirement is stated." }, { "id": "perplexity:perplexity:p-computer", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13901210-computer-for-enterprise", "title": "Computer for Enterprise", "locator": "Task orchestration, triggers, isolation and model settings", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Multi-step tasks use tools and generated files, inherited governance, per-task isolated cloud environment and per-step models." }, { "id": "perplexity:perplexity:p-audit", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11652747-audit-logs", "title": "Audit logs", "locator": "Eligibility, event taxonomy, full query/answer payload and SIEM webhooks", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "50seats or oneMax can stream query/answer/admin/Computer events as JSON; Splunk HEC supported; Slack payloads truncate content." }, { "id": "perplexity:perplexity:p-changelog", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/changelog", "title": "Perplexity changelog", "locator": "October 19, October 5, September 21 and August 2026 releases", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated product/model releases are public; these are arrival dates, not a three-release provider-lag dataset." }, { "id": "perplexity:perplexity:p-credits", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13901296-how-credits-work-for-enterprise-organizations-admin-guide", "title": "Enterprise credits admin guide", "locator": "Individual/pool allocations; named usage limits; FAQ", "sourceDate": "2026-09-09", "retrievedAt": "2026-10-21", "finding": "Monthly Computer allocations are 500/Pro and 15,000/Max credits; user/group pool caps and auto-refill exist. The page conflicts about pool-credit expiry." }, { "id": "perplexity:perplexity:p-tasks", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11521526-perplexity-tasks", "title": "Perplexity Tasks", "locator": "Scheduled Computer runs, cadence, unattended tasks and credits", "sourceDate": "2026-09-21", "retrievedAt": "2026-10-21", "finding": "Recurring natural-language tasks minimum hourly, up to15 per conversation; no credits causes skipped runs and repeated skips pause them." }, { "id": "perplexity:perplexity:p-roles", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11187754-enterprise-roles-and-permissions", "title": "Enterprise roles and permissions", "locator": "Sales-assisted availability; base/custom roles; groups and master switches", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Managed-plan Admin/Member/BillingAdmin, custom roles and synced groups; feature grants additive; model settings remain organisation-wide in inspected text." }, { "id": "perplexity:perplexity:p-office", "productId": "perplexity", "kind": "vendor-claimed", "url": "https://www.perplexity.ai/en-GB/hub/products/integrations/microsoft", "title": "Perplexity Computer in Microsoft Office", "locator": "App capabilities, supported plans, deployment and Outlook clients", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Computer add-ins support Word/Excel/PowerPoint/Outlook plus Teams; Microsoft admin centre assigns users/groups; Enterprise Pro/Max use normal Computer credits." }, { "id": "perplexity:perplexity:p-projects", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10352961-what-are-projects", "title": "What are Projects?", "locator": "Instructions, sharing permissions, files and Brain", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Persistent workspaces with instructions, files, tasks and owner/editor/viewer access; Brain updates can spend owner credits." }, { "id": "perplexity:perplexity:p-connectors", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10672063-introduction-to-file-connectors-for-enterprise-organizations", "title": "File connectors for Enterprise organisations", "locator": "Live search, attachments, Project imports and sharing boundary", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Live search uses source queries; Project import makes static copies. Shared answers can reveal connected content to recipients without original-file permission." }, { "id": "perplexity:perplexity:p-gmail", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/12168040-connecting-perplexity-with-gmail-and-google-calendar", "title": "Gmail and Google Calendar connection", "locator": "OAuth scopes, primary calendar and Comet actions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Personal OAuth reads mailbox/calendar, with send/edit scopes for actions; source permissions differ from shared-answer visibility." }, { "id": "perplexity:perplexity:p-mcp", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13915507-adding-custom-remote-connectors", "title": "Adding custom remote connectors", "locator": "Transport, authentication and organisation settings", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Custom HTTPS MCP via SSE/streamable HTTP supports OAuth2, API key or no auth; admin shared OAuth and per-member auth are separate options." }, { "id": "perplexity:perplexity:p-teams", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/14855210-using-perplexity-in-microsoft-teams", "title": "Using Perplexity in Microsoft Teams", "locator": "Requirements, installation and channel/chat interaction", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Computer runs in Teams DMs/channels and can search Teams content within granted permissions; Teams license and Entra consent may be required." }, { "id": "perplexity:perplexity:p-connectfaq", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10673197-perplexity-connectors-for-enterprise-frequently-asked-questions", "title": "Perplexity connectors for Enterprise FAQ", "locator": "Storage, formats, permissions and manual reimport", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Copied files are stored on AWS S3; live source changes and static Project imports differ. Format statements conflict with connector overview." }, { "id": "perplexity:perplexity:p-connector-rbac", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/2026100201-role-based-access-control-for-connectors", "title": "Role-based access control for connectors", "locator": "Managed-plan availability and runtime authorization", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Sales-assisted role grants and master enable switch enforce connector access before task runtime and credits; group entitlement is plan-dependent." }, { "id": "perplexity:perplexity:p-research", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13600190-what-s-new-in-advanced-deep-research", "title": "What is new in advanced Deep Research?", "locator": "Reports, source research, code execution and files", "sourceDate": "2026-09-15", "retrievedAt": "2026-10-21", "finding": "Deep Research performs multi-step web/file research with citations, charts and downloadable reports. Older named models are not used as the current Enterprise inventory." }, { "id": "perplexity:perplexity:p-memory", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13654357-memory-for-enterprise-organizations", "title": "Memory for Enterprise organisations", "locator": "Saved memory, history and admin controls", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-21", "finding": "Users can manage memory; admins can disable it and delete organisation memories; deleted memory logs may remain30days." }, { "id": "perplexity:perplexity:p-roles-20261026", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11187754-enterprise-roles-and-permissions", "title": "Enterprise roles and permissions", "locator": "Sales-assisted availability; base/custom roles; groups and master switches; public web-reader representation retrieved 2026-10-26, representation SHA256 06fe5a476f097c102d380d35bf9db56348d1e4e3e89633e6017163cada5e6538", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Managed-plan Admin/Member/BillingAdmin, custom roles and synced groups; feature grants additive; model settings remain organisation-wide in inspected text." }, { "id": "perplexity:perplexity:p-skills-20261026", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13914413-how-to-use-computer-skills", "title": "How to use Computer Skills", "locator": "Built-in/custom Skills; creation and upload; public web-reader representation retrieved 2026-10-26, representation SHA256 f582e50af86ba66a0b7f4ba097202e67618a8d8aa3b4b93c7b5652833085eeb1", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Computer selects task Skills; users create or upload SKILL.md/zip instruction packages." }, { "id": "perplexity:perplexity:p-projects-20261026", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10352961-what-are-projects", "title": "What are Projects?", "locator": "Instructions, sharing permissions, files and Brain; public web-reader representation retrieved 2026-10-26, representation SHA256 30fa9a960823ef5efa0ac26cb0ffc1e69256a5e6d2d8b07acd1b32e04b661acb", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Persistent workspaces with instructions, files, tasks and owner/editor/viewer access; Brain updates can spend owner credits." }, { "id": "perplexity:perplexity:p-skills", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13914413-how-to-use-computer-skills", "title": "How to use Computer Skills", "locator": "Built-in/custom Skills; creation and upload", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Computer selects task Skills; users create or upload SKILL.md/zip instruction packages." }, { "id": "perplexity:perplexity:p-entpro", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10352973-what-is-enterprise-pro", "title": "What is Enterprise Pro?", "locator": "Computer, Ask, data protections and retention sections", "sourceDate": "2026-10-06", "retrievedAt": "2026-10-21", "finding": "Ask and standard search do not consume Computer credits; cloud Computer uses included and pooled credits." }, { "id": "perplexity:perplexity:p-billing", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10352986-enterprise-pricing-and-billing-frequently-asked-questions", "title": "Enterprise pricing and billing FAQ", "locator": "Pricing, API exclusion, trials, invoicing and seat reductions", "sourceDate": "2026-10-08", "retrievedAt": "2026-10-21", "finding": "Pro costs USD40/month or400/year; Max325/month or3250/year. No self-serve Enterprise trial; API billed separately." }, { "id": "perplexity:perplexity:p-home", "productId": "perplexity", "kind": "vendor-claimed", "url": "https://www.perplexity.ai/enterprise", "title": "Perplexity Enterprise", "locator": "Product overview and security FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise offers cloud Search/Computer, business connectors and administration." }, { "id": "perplexity:perplexity:p-desktop", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/19800001-about-the-app", "title": "About the Perplexity desktop app", "locator": "Desktop platforms, local folders and app control", "sourceDate": "2026-09-15", "retrievedAt": "2026-10-21", "finding": "Windows/macOS clients have local-file access; macOS app control and remote access are distinct from on-device inference." }, { "id": "perplexity:perplexity:p-voice", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11132456-how-to-use-the-perplexity-voice-assistant-for-ios", "title": "Perplexity Voice Assistant for iOS", "locator": "Voice activation and conversation history", "sourceDate": "2026-09-11", "retrievedAt": "2026-10-21", "finding": "iOS voice conversations are documented; Enterprise SSO and Swiss German quality were not tested." }, { "id": "perplexity:perplexity:p-image", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10354781-generating-images-with-perplexity", "title": "Generating images with Perplexity", "locator": "Image models, edits and enterprise use rights", "sourceDate": "2026-08-31", "retrievedAt": "2026-10-21", "finding": "GPT Image1, Nano Banana, Seedream4.5; Nano Banana Pro on Max. Enterprise image commercial use allowed." }, { "id": "perplexity:perplexity:p-terms-gb", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/en-GB/hub/legal/enterprise-terms-of-service", "title": "Perplexity Enterprise terms and conditions", "locator": "Sections1–3,5,7,9,11; August3,2026 English edition", "sourceDate": "2026-08-03", "retrievedAt": "2026-10-21", "finding": "Perplexity AI, Inc. contracts under California law with USD fees, no model training and customer output ownership; specific product terms govern conflicts." }, { "id": "perplexity:perplexity:p-assets", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/12528830-creating-assets-with-perplexity-overview", "title": "Creating assets with Perplexity", "locator": "Output formats, preview, follow-up editing and exports", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-21", "finding": "DOCX/PDF/XLSX/PPTX/HTML outputs, previews and version history are documented; exact templates require external editing." }, { "id": "perplexity:perplexity:p-security-hub", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10517443-enterprise-security-hub-settings", "title": "Enterprise Security Hub settings", "locator": "Organisation/public links and Enforce Incognito", "sourceDate": "2026-09-07", "retrievedAt": "2026-10-21", "finding": "Disabling public sharing leaves existing public links live; enforced incognito retains attachments/sessions24h." }, { "id": "perplexity:perplexity:p-sso", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11200832-sso-integration-getting-started", "title": "SSO integration getting started", "locator": "Paid organisation requirement, DNS domains and invitations", "sourceDate": "2026-09-14", "retrievedAt": "2026-10-21", "finding": "Paid Enterprise SSO needs verified domains and invited users; one IdP by default. Generic standards examples are not a full protocol matrix." }, { "id": "perplexity:perplexity:p-hub-faq", "productId": "perplexity", "kind": "vendor-claimed", "url": "https://www.perplexity.ai/hub", "title": "Perplexity product FAQ", "locator": "FAQ, information protection and client access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Vendor identifies SAML SSO and SCIM for Enterprise and lists web, mobile, Comet and API access." }, { "id": "perplexity:perplexity:p-scim", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11652604-scim-based-user-account-management", "title": "SCIM-based user account management", "locator": "Eligibility, supported providers and UI authority", "sourceDate": "2026-09-05", "retrievedAt": "2026-10-21", "finding": "SCIM needs50seats or oneMax; Okta/Entra/Google/customSCIM. Older basic role-group statement differs from newer managed roles rollout." }, { "id": "perplexity:perplexity:p-roles-rollout-correction", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11187754-enterprise-roles-and-permissions", "title": "Enterprise roles and permissions", "locator": "Overview availability and gradual upgrades; Groups", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The new Roles & Permissions UI rolls out gradually and requires eligible sales-assisted plans for custom roles and directory groups; legacy UI settings carry over." }, { "id": "perplexity:perplexity:p-analytics", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11844346-enterprise-usage-analytics", "title": "Enterprise usage analytics", "locator": "Eligibility, Insights metrics, user table and export", "sourceDate": "2026-09-29", "retrievedAt": "2026-10-21", "finding": "Insights requires50seats or oneMax and provides adoption, feature and per-user query reporting with export." }, { "id": "perplexity:perplexity:p-security", "productId": "perplexity", "kind": "vendor-claimed", "url": "https://www.perplexity.ai/enterprise/security", "title": "Perplexity security", "locator": "Enterprise controls, access management and penetration tests", "sourceDate": "2026-08-21", "retrievedAt": "2026-10-21", "finding": "Vendor claims SOC2TypeII and annual independent testing; staff JIT access and production segregation described, reports not inspected." }, { "id": "perplexity:perplexity:p-retention", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11652701-data-retention-for-enterprise", "title": "Data retention for Enterprise", "locator": "Session-file default, custom windows and deletion", "sourceDate": "2026-09-07", "retrievedAt": "2026-10-21", "finding": "Session-file default7days; custom session retention50seats or oneMax uses last activity and deletes outside-window data within7days." }, { "id": "perplexity:perplexity:p-dpa-gb", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/en-GB/hub/legal/dpa", "title": "Perplexity data processing addendum", "locator": "August13,2026 English edition; sections4,6,10,11 andAnnex1", "sourceDate": "2026-08-13", "retrievedAt": "2026-10-21", "finding": "DPA provides employee confidentiality, subprocessor notices, SCCs and 30-day personal-data deletion/return at service end with legal exceptions." }, { "id": "perplexity:perplexity:fx-ecb", "productId": "perplexity", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro reference exchange rates", "locator": "Cube time=2026-10-20; USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "EUR1=USD1.1215=CHF0.9237 on2026-10-20; conversion arithmetic is an analyst calculation." }, { "id": "perplexity:perplexity:p-security-hub-20261026", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10517443-enterprise-security-hub-settings", "title": "Enterprise Security Hub settings", "locator": "Organisation/public links and Enforce Incognito; public web-reader representation retrieved 2026-10-26, representation SHA256 11f7eb441cbc7708f8686e2b8862ba5030d0ab3c2ebb39f22903c3296806004f", "sourceDate": "2026-09-07", "retrievedAt": "2026-10-26", "finding": "Disabling public sharing leaves existing public links live; enforced incognito retains attachments/sessions24h." }, { "id": "perplexity:perplexity:p-dpa-gb-20261026", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/en-GB/hub/legal/dpa", "title": "Perplexity data processing addendum", "locator": "August13,2026 English edition; sections4,6,10,11 andAnnex1; public web-reader representation retrieved 2026-10-26, representation SHA256 9e139f0ef944a998aca7167ce408fc9f27611a18703995d720c0a773535e5462", "sourceDate": "2026-08-13", "retrievedAt": "2026-10-26", "finding": "DPA provides employee confidentiality, subprocessor notices, SCCs and 30-day personal-data deletion/return at service end with legal exceptions." }, { "id": "perplexity:perplexity:p-status-web", "productId": "perplexity", "kind": "documented", "url": "https://status.perplexity.com/", "title": "Perplexity status", "locator": "Website/App/Computer/API and calendar", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public operational status and calendar are available; no contracted SLA inferred." }, { "id": "perplexity:perplexity:p-repo-retire", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/20260902-download-and-move-your-organization-files", "title": "Download and move your organisation files", "locator": "Repository retirement and migration steps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Remaining organisation repository files are deleted after October 1, 2026; customers must manually move needed files to Projects or connectors." } ] }