Dust: sourced findings

Dust

Agent cross-checked Support: partial

Dust offers per-message model choice and ordered auto-model lists, with access-tier and region controls.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit plan (Free/Pro/Max); Enterprise model access inherits the published catalogue; model-tier and EU eligibility separately constrained; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.
• The catalogue finding is restricted to named documentation entries; conflicting Gemini4 Argon EU eligibility is an explicit gap.

• providers Which model providers are available? [supported]: Docs list OpenAI, Anthropic, Google, Mistral and Fireworks-served models; exact enabled models depend on workspace and tier. Sources: dust:dust:models, dust:dust:eu-models.
• current_models Which current models are selectable on this plan? [partial]: The model-selection document lists GPT6.1 Sol, Claude Opus5.5/Sonnet5.5, Gemini3.8 Flash and Mistral models. Gemini4 Argon is excluded from this current-EU availability finding: its release note conflicts with the EU table, and the documented authoritative picker flag was not observed. No complete current tenant catalogue is claimed. Sources: dust:dust:models, dust:dust:changelog, dust:dust:eu-models, dust:dust:pricing.
• user_choice Can users pick the model per chat? [supported]: The composer chooses a model for the next message; Agent Builder sets a persistent agent default. Sources: dust:dust:models.
• auto_routing Does the product route between models automatically, and is the chosen model shown? [supported]: Basic/Standard/Premium use ordered candidate lists and availability fallback, not prompt-dependent task routing. A replacement indicator names the fallback during a detected outage. Sources: dust:dust:models.
• multimodal_input Which models accept images, audio or files? [partial]: Conversation files support images, documents and audio transcripts; the exact input capability for every current model is not fully tabulated. Sources: dust:dust:files.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:models, dust:dust:eu-models, dust:dust:changelog, dust:dust:pricing, dust:dust:files.

Dust

Agent cross-checked Support: partial

The public changelog and exact agent model selection are documented; release-lag and removal notice remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.
• changelog Is there a dated public model changelog? [supported]: The public changelog contains dated model releases including Gemini 4 Argon on October 14, 2026. Sources: dust:dust:changelog.
• deprecation_notice How much notice is given before a model is removed? [unknown]: How much notice is given before a model is removed? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.
• version_pinning Can an admin keep an older model version? [partial]: An agent can select a specific model and keeps it until changed, subject to continued provider/workspace availability. No indefinite old-version entitlement is established. Sources: dust:dust:models.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:changelog, dust:dust:models.

Dust

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Admins cap models by workspace, group and member, with explicit published-agent exceptions and credit limits.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No two-user enforcement test. Published agents can run above member tiers if the separate admin setting permits it.

• model_allowlist_by_group Can admins limit models per group? [supported]: Model access ceilings apply to the workspace, groups or individuals and cover reasoning efforts as well as auto selections. Sources: dust:dust:tiers.
• data_bound_models Can admins restrict which models receive connector or knowledge content? [partial]: EU-only mode restricts all active agents and pickers to EU-hosted models. Spaces bound knowledge and agent access; arbitrary per-data-class model rules were not established. Sources: dust:dust:eu-models, dust:dust:spaces.
• default_model Can admins set the default model? [supported]: Builders configure an agent default, which may be exact or Basic/Standard/Premium. Composer changes do not edit it for others. Sources: dust:dust:models.
• user_limits What per-user message or token limits apply, and are they published? [supported]: Free seats have 500 lifetime credits, Pro 8,000/month and Max 40,000/month, plus applicable shared-pool rules and member spend limits. Sources: dust:dust:credits, dust:dust:credit-management.
• limit_behaviour What happens when a limit is reached? [supported]: Members block when applicable sources/caps are exhausted. A message begun under a cap can finish above it; new messages then block. A separate root-task checkpoint can pause at 600 AWU. Sources: dust:dust:credit-management, dust:dust:credits.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:tiers, dust:dust:eu-models, dust:dust:spaces, dust:dust:models, dust:dust:credits, dust:dust:credit-management.

Dust

Agent cross-checked Support: partial

Conversation files and code/OCR handling are documented; conflicting effective upload caps are explicitly unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No common PDF/scan/Excel/PowerPoint fixture run.
• Do not use either disputed cap set as the effective Business upload limit.

• formats Which formats are accepted? [supported]: Conversation uploads accept documents/PDF, text/code, Excel/CSV/TSV, images and supported audio. Direct video uploads are explicitly excluded by the limits FAQ. Sources: dust:dust:files, dust:dust:file-limits.
• limits What size and count limits apply per file and chat? [unknown]: Effective image/audio/tabular maximums and file counts are unknown: Conversation Files lists5/25/50MB while File size limits lists20/100/350MB. Both mention50MB general data files, but neither resolves the actual current per-plan upload route. No logged-in upload test was performed.
• ocr Are scanned PDFs read? [partial]: Computer documents OCR for English, French and mixed scans with page-level caveats. Drive connector itself ignores image-only files; upload to a conversation is the documented route. Sources: dust:dust:computer, dust:dust:drive.
• spreadsheets Are Excel tables read with structure intact? [partial]: Computer can read, calculate and edit uploaded Excel with code. Formula/style preservation must be checked; no fixture fidelity result is available. Sources: dust:dust:computer.
• full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [partial]: Conversation uploads are not indexed in workspace sources. Computer can inspect full files, while knowledge search retrieves relevant context; complete chunk visibility was not verified. Sources: dust:dust:files, dust:dust:computer, dust:dust:search.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:files, dust:dust:file-limits, dust:dust:computer, dust:dust:drive, dust:dust:search.

Dust

Agent cross-checked Support: partial

Spaces persist shared knowledge and bind it to agent tools.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• persistent_collections Can users keep document collections across chats? [supported]: Open and restricted Spaces retain connected sources, folders and other data across conversations. Sources: dust:dust:spaces.
• sharing_scope Can collections be shared with users, groups or the whole organisation? [supported]: Open Spaces are workspace-wide; restricted Spaces have explicit members or provisioned groups. Sources: dust:dust:spaces.
• size_limits What are the collection limits? [partial]: Business supports five Spaces and Enterprise 100. Complete per-Space storage/document quotas were not established. Sources: dust:dust:spaces.
• assistant_binding Can collections be bound to an assistant? [supported]: An agent tool can use selected Space data; Space membership governs agent visibility and use. Sources: dust:dust:spaces.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:spaces.

Dust

Agent cross-checked Support: partial

Managed content connectors coexist with MCP tools and beta imports; Microsoft content indexing is account-scoped.

Availability: generally-available · Delivery: official-integration
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business: up to3 connections and5 remote MCP servers; Enterprise: unlimited connection/MCP packaging; beta imports identified separately; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.
• Managed sources, metadata/table-query connections, MCP tools and beta imports are separate routes; no all-systems managed-index promise.

• microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [partial]: The Microsoft connection syncs selected SharePoint drives/documents within the connecting account permissions. Teams-associated SharePoint content is described; this does not establish Outlook mail or all Teams messages as indexed sources. Sources: dust:dust:microsoft.
• google_workspace Which Google sources are connected? [partial]: Drive documents, Sheets, Slides and text PDFs can sync. Gmail is separately available as an MCP tool in the credits/tool catalog, not established as the same managed content index. Sources: dust:dust:drive, dust:dust:credits.
• atlassian Confluence and Jira? [partial]: Confluence indexes selected global spaces, excluding restricted pages. Jira has a beta custom import and MCP tool route; do not count the beta import as a general managed connector. Sources: dust:dust:confluence, dust:dust:jira, dust:dust:credits.
• other_systems Which other business systems? [partial]: Documented routes include managed Slack/Notion/GitHub and Salesforce/Zendesk/Snowflake sources/tools. BigQuery specifically uses a dedicated-service-account table-query connection: Dust keeps metadata, not a synchronized table-content index; queries stay within the chosen BigQuery dataset location and Space admins select tables. General Business/Enterprise connection limits apply; a BigQuery-specific commercial add-on is not separately specified. Sources: dust:dust:sources, dust:dust:credits, dust:dust:r2-bigquery, dust:dust:pricing.
• on_prem_sources Can on-prem file shares or databases be connected? [partial]: Admins can connect a customer-hosted MCP server at a reachable secured URL. This is tool access, not evidence of a native SMB/file-share connector or on-premises Dust deployment. Sources: dust:dust:tools.
• connector_provider Who builds and maintains each connector? [supported]: Dust manages built-in connections; external MCP servers can be vendor/community/customer hosted and authenticated separately. Sources: dust:dust:permissions, dust:dust:tools.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:microsoft, dust:dust:drive, dust:dust:credits, dust:dust:confluence, dust:dust:jira, dust:dust:sources, dust:dust:r2-bigquery, dust:dust:pricing, dust:dust:tools, dust:dust:permissions.

Dust

Agent cross-checked Support: partial

Knowledge access is documented through connection-account scope and Dust Spaces; per-user source-ACL mirroring is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Connector access through one account is not counted as demonstrated per-user source permission preservation.

• source_permissions_respected Are source permissions enforced per user? [partial]: Drive and Microsoft content available to Dust follows the connecting account and admin-selected data. Users then access agent knowledge through Space membership. Individual source ACL inheritance for each querying user was not established. Sources: dust:dust:drive, dust:dust:microsoft, dust:dust:permissions.
• enforcement_point Does the source system, a mirrored index or nothing enforce them? [supported]: Managed content is synchronized under the connection identity and gated through open/restricted Spaces; personal tool credentials are a separate per-user route. Sources: dust:dust:permissions, dust:dust:credentials.
• revocation_delay How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.
• admin_scope_controls Can admins exclude sites, folders or labels? [supported]: Admins choose connector folders/documents/sites and control restricted Space membership. Sources: dust:dust:spaces, dust:dust:microsoft.
• sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: Are Microsoft Purview or similar labels respected? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:drive, dust:dust:microsoft, dust:dust:permissions, dust:dust:credentials, dust:dust:spaces.

Dust

Agent cross-checked Support: partial

Managed connectors copy and synchronize content, with source-specific refresh and deletion timing.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• live_or_indexed Is content searched live or copied into an index? [supported]: Connections synchronize content into Dust; conversation uploads remain scoped to the chat. MCP tools can access live services separately. Sources: dust:dust:permissions, dust:dust:files, dust:dust:tools.
• sync_interval How often does an index refresh? [supported]: Microsoft describes five-minute sync cycles; Drive says a few minutes; Confluence describes event updates plus an approximate hourly check. Sources: dust:dust:microsoft, dust:dust:drive, dust:dust:confluence.
• deletion_propagation How quickly does a deleted document disappear? [partial]: Microsoft changes/deletions appear on a subsequent sync and large batches can take longer. Drive deletions occur during its sync. No measured end-to-end bound was tested. Sources: dust:dust:microsoft, dust:dust:drive.
• index_location Where is indexed content stored? [partial]: Dust markets EU or US hosting; exact per-index country, cloud provider and backup location were not established. Sources: dust:dust:security.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:permissions, dust:dust:files, dust:dust:tools, dust:dust:microsoft, dust:dust:drive, dust:dust:confluence, dust:dust:security.

Dust

Agent cross-checked Support: partial

Knowledge and research tools cite sources; observed retrieval quality remains unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• citations Are answers linked to specific sources? [supported]: Deep-dive documents citations to documents, web pages and data queries. Sources: dust:dust:deep.
• citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.
• cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.
• no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.
• observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:deep.

Dust

Agent cross-checked Support: partial

Agent-specific private memory persists across chats and can be viewed or deleted.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• custom_instructions Can users set persistent instructions? [partial]: Agent instructions persist in the agent configuration and saved memory can contain user preferences; a separate personal global-instructions setting was not established. Sources: dust:dust:builder, dust:dust:memory.
• cross_chat_memory Does the product remember facts across chats? [supported]: The Memory tool retains user-specific information across conversations per agent. Sources: dust:dust:memory.
• user_memory_controls Can users view, edit and delete memories? [partial]: Users can view and delete agent memories, which persist until deletion. Direct editing or a global personal off switch was not established. Sources: dust:dust:memory.
• admin_memory_controls Can admins turn memory off? [unknown]: Can admins turn memory off? The Agent Memory and governance guides were checked; an admin-wide switch to disable all memory was not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:memory.

Dust

Agent cross-checked Support: partial

Custom agents have instructions, models, knowledge and tools with group-governed creation and sharing.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• create_assistants Can users create assistants with instructions, knowledge and tools? [supported]: Agent Builder configures instructions, models, knowledge and tools. Sources: dust:dust:builder.
• creator_permissions Can admins limit who creates them? [supported]: Create/publish agent and skill permissions can be Everyone, Groups or Admin only. Sources: dust:dust:governance.
• sharing_scope Can assistants be shared with users, groups or everyone? [supported]: Agents and their knowledge access are controlled by sharing and Space memberships; group governance regulates publishing. Sources: dust:dust:builder, dust:dust:spaces, dust:dust:governance.
• catalogue Is there an internal assistant directory? [partial]: Published/shared agents and default agents are discoverable in the workspace; exact catalog configuration was not observed. Sources: dust:dust:builder, dust:dust:models.
• prompt_library Are shared prompt templates available? [partial]: Reusable agents and skills package instructions, knowledge and tools. A separate legacy prompt-library feature is not assumed. Sources: dust:dust:governance, dust:dust:builder.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:governance, dust:dust:spaces, dust:dust:models.

Dust

Agent cross-checked Support: partial

Dust supports built-in tools, customer MCP servers and personal or shared credentials.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No external-tool call or access-boundary fixture was run.

• builtin_tools Which tools are built in? [supported]: Documented tools include knowledge search, table queries, web search, Computer, images, speech and agent orchestration. Sources: dust:dust:credits, dust:dust:computer.
• custom_actions Can admins add API actions? [supported]: Admins can connect customer-written MCP tools over secured publicly reachable URLs. Sources: dust:dust:tools.
• mcp_client Can it use remote MCP servers, and with what admin control? [supported]: Admins add remote MCP servers with automatic/static OAuth or bearer-token authentication and can restrict tools to skills. Sources: dust:dust:tools.
• tool_auth Do tools act as the user or as a shared account? [supported]: Shared credentials act as one service account; personal credentials use each user OAuth after initial admin setup. Sources: dust:dust:credentials.
• tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Computer network domains can require user approval; dated connector releases describe approval for writes. A universal confirmation rule for every tool and unattended trigger was not established. Sources: dust:dust:computer, dust:dust:changelog.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:credits, dust:dust:computer, dust:dust:tools, dust:dust:credentials, dust:dust:changelog.

Dust

Agent cross-checked Support: partial

Agents can search the web and run multi-step Deep-dive research.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• web_search Is web search available? [supported]: Web Search & Browse runs Google queries and reads result pages. Sources: dust:dust:web.
• admin_toggle Can admins disable it per organisation or group? [partial]: Web tools are selected in agent configuration; default Deep-dive can be disabled by admins. A universal per-group web-off rule was not established. Sources: dust:dust:web, dust:dust:deep.
• search_provider Which search provider handles queries, and where? [partial]: The guide calls the search a Google query. The intermediary provider and countries handling queries/crawling were not established. Sources: dust:dust:web.
• deep_research Is multi-step research with a report available? [supported]: Deep-dive plans, spawns parallel specialists and produces a research report. It searches Company Data and cannot use Table Query. Sources: dust:dust:deep.
• web_citations Are web sources cited? [supported]: Deep-dive promises citations to web and company sources. Sources: dust:dust:deep.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:web, dust:dust:deep.

Dust

Agent cross-checked Support: partial

Agents support schedules and webhook automation with admin-created event sources.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• workflow_builder Is there a workflow or chain builder? [partial]: Agents orchestrate tools and sub-agents; external n8n and trigger workflows are documented. A separate visual multi-step chain canvas was not established. Sources: dust:dust:deep, dust:dust:triggers, dust:dust:changelog.
• scheduled_tasks Can prompts or assistants run on a schedule? [supported]: Agents can run on recurring schedules. Sources: dust:dust:schedules.
• event_triggers Can external events start a workflow? [supported]: Built-in webhook sources include GitHub, Jira, Linear, Zendesk and Fathom; signed custom webhooks are supported. Sources: dust:dust:webhooks.
• builder_audience Is building aimed at business users, IT or developers? [supported]: Admins connect event sources; builders/members attach filtered triggers in Agent Builder and can use natural-language trigger creation through Dust Default. Sources: dust:dust:webhooks, dust:dust:changelog.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:deep, dust:dust:triggers, dust:dust:changelog, dust:dust:schedules, dust:dust:webhooks.

Dust

Agent cross-checked Support: partial

Multi-step agent work and visible Deep-dive progress are documented; safety controls depend on tool and trigger.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No shared gather/documents/email fixture or side-effect audit was run.

• agent_mode Is there an agent mode for multi-step tasks? [supported]: Deep-dive plans, delegates and synthesizes, and Computer can execute deterministic file/code work. Sources: dust:dust:deep, dust:dust:computer.
• visible_steps Are steps and tool calls shown? [supported]: Deep-dive documentation shows reasoning and sub-agent progress in real time. Sources: dust:dust:deep.
• side_effect_confirmation Must the user confirm actions with side effects? [partial]: Computer domains may require user approval and selected connector write actions ask for approval. Pods agents can also act without a human, so universal write confirmation is not claimed. Sources: dust:dust:computer, dust:dust:changelog, dust:dust:pods.
• stop_control Can the user stop a running task? [partial]: The 600-AWU root-task checkpoint offers Stop or Continue. A complete general stop/rollback behavior was not tested. Sources: dust:dust:credits.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:deep, dust:dust:computer, dust:dust:changelog, dust:dust:pods, dust:dust:credits.

Dust

Agent cross-checked Support: supported

Dust offers conversation/knowledge APIs, enforceable API-key caps and OAuth MCP access.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust APIs and MCP server; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business conversation API; Enterprise adds Data Source API per pricing; MCP subject to workspace enablement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

• chat_api Is there an API for chat and assistants? [supported]: Documented APIs retrieve/create conversations and messages with scoped API keys. Sources: dust:dust:get-conversation, dust:dust:api-keys.
• knowledge_api Can documents be loaded through an API? [supported]: The data-source API upserts documents into scoped data sources. Sources: dust:dust:upsert.
• api_governance Do audit, budgets and model rules apply to API use? [supported]: Per-key caps reject further API usage at the limit. Model overrides obey workspace/tier rules; programmatic usage uses the workspace pool and does not count toward beta pooled group budgets. Sources: dust:dust:api-keys, dust:dust:models, dust:dust:credit-management.
• mcp_server Does the product expose itself to other agents over MCP? [supported]: Global and EU MCP URLs expose authorized Dust knowledge, conversations, agents, files and Pods via OAuth; admins can disable access and control redirects. Sources: dust:dust:mcp-server.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:get-conversation, dust:dust:api-keys, dust:dust:upsert, dust:dust:models, dust:dust:credit-management, dust:dust:mcp-server.

Dust

Agent cross-checked Support: partial

Web, browser extension and Teams access are documented; native desktop/mobile availability remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace, Dust browser extension; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• web Is a full web client available? [supported]: Dust provides the hosted web workspace, including the EU region. Sources: dust:dust:pricing, dust:dust:models.
• desktop_apps Windows and macOS apps? [unknown]: Windows and macOS apps? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.
• mobile_apps iOS and Android apps with SSO? [unknown]: iOS and Android apps with SSO? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.
• browser_extension Is there a browser extension or sidebar? [supported]: The extension guide covers Chrome, Firefox and Chromium browsers. Sources: dust:dust:browser.
• managed_deployment Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.
• client_feature_gaps Which features are missing on mobile? [unknown]: Which features are missing on mobile? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:models, dust:dust:browser.

Dust

Agent cross-checked Support: partial

An official Teams integration runs agents in Teams; document connectors do not imply Office add-ins.

Availability: generally-available · Delivery: official-integration
Scope: surfaces=Dust in Microsoft Teams; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• word_excel_powerpoint Does it work inside Word, Excel and PowerPoint? [unknown]: Does it work inside Word, Excel and PowerPoint? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.
• outlook Does it work inside Outlook? [unknown]: Does it work inside Outlook? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.
• teams Is there a Teams app or bot? [supported]: Dust in Teams has an official integration guide and admin setup. Sources: dust:dust:teams.
• google_workspace_apps Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.
• licence_prerequisites Which licences or consents are needed? [partial]: The Teams guide requires integration/admin authorization in a Dust workspace. Extra Microsoft/Dust licence charges were not established. Sources: dust:dust:teams.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:teams.

Dust

Agent cross-checked Support: partial

Agents can perform language work, but document-translation fidelity and controlled terminology are untested.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.
• translation_engine Which engine translates? [unknown]: Which engine translates? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.
• glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.
• formality_and_variants Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.
• writing_tools Are dedicated rewrite and proofreading tools available? [partial]: Configurable agent instructions and Computer document editing support writing workflows; a separate dedicated proofreading product was not established. Sources: dust:dust:builder, dust:dust:computer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:computer.

Dust

Agent cross-checked Support: partial

Image tools use reference images and parallel generation; exact model and output-right terms need further evidence.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• image_generation Can users generate images, with which models? [partial]: Image Generation is a configurable agent capability with SynthID-marked output. The exact current model identifier is not named in the checked guide. Sources: dust:dust:images.
• image_editing Can users edit uploaded images? [partial]: Uploaded and prior generated images can be used as references, with up to 14 references. Precise inpainting/masking controls were not established. Sources: dust:dust:images.
• admin_control Can admins restrict image generation? [partial]: Builders enable image tools in an agent, while group governance controls who creates/publishes agents. A separate organization/group image-off switch was not established. Sources: dust:dust:images, dust:dust:governance.
• usage_terms What usage rights apply to output? [unknown]: What usage rights apply to output? The image guide and legal entry points were checked. Current model identifier, per-image tariff and contractual output usage rights were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:images, dust:dust:governance.

Dust

Agent cross-checked Support: partial

Speech generation and meeting-transcript integrations are documented; live voice and Swiss German recognition remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• dictation Can users dictate prompts? [unknown]: Can users dictate prompts? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.
• read_aloud Can answers be read aloud? [partial]: Speech Generator converts written text to MP3 audio with selectable voices/languages; a one-click read-aloud mode for all responses was not established. Sources: dust:dust:speech.
• voice_conversation Is a live voice mode available? [unknown]: Is a live voice mode available? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.
• meeting_summaries Are meetings transcribed and summarised? [supported]: Connected Granola/Fathom/Gong/Praiz transcripts can feed summaries; private Gong transcripts are excluded. This is not a native meeting recorder claim. Sources: dust:dust:meetings.
• swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:speech, dust:dust:meetings.

Dust

Agent cross-checked Support: supported

Computer executes analysis and creates real Office files; Frames provide editable interactive output.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No Excel/PowerPoint fixture or artifact fidelity test. File Generation is deprecated in favor of Computer as of October 14, 2026.

• data_analysis Can it analyse spreadsheets with executed code? [supported]: Computer executes code to inspect and transform Excel/CSV, compute every-row results and return edited workbooks. Sources: dust:dust:computer.
• charts Can it produce charts? [supported]: Computer documents chart generation from spreadsheet data and inclusion in reports/decks. Sources: dust:dust:computer.
• office_file_output Can it create Word, Excel or PowerPoint files? [supported]: Computer creates/edits Word, Excel and PowerPoint files and returns downloadable artifacts, with fidelity caveats. Sources: dust:dust:computer.
• canvas_editing Is there a document or canvas editor for iterating on output? [supported]: Frames are persistent interactive content that can be revised through agents and shared. Sources: dust:dust:frames.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:computer, dust:dust:frames.

Dust

Agent cross-checked Support: partial

Pods provide shared team conversations, files and tasks; source-sharing effects still need testing.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No cross-group sharing fixture. Do not infer source-ACL propagation from Pod membership.

• share_chats Can chats be shared inside the organisation? [supported]: Pod conversations are visible to all members, who can contribute. Sources: dust:dust:pod-chats.
• team_spaces Are shared projects or workspaces available? [supported]: Open/Restricted Pods group conversations, files and tasks; restricted access is invite-only. Sources: dust:dust:pods.
• group_chat Can several people chat together with the AI? [supported]: Teammates and agents participate in the same Pod thread and can be mentioned. Sources: dust:dust:pod-chats.
• share_permission_boundary Does sharing respect the recipient's access to sources? [partial]: All Pod members read conversation contents. Spaces restrict source/agent use and personal tools act under their user; recipient-safe redaction of previously generated text was not established. Sources: dust:dust:pod-chats, dust:dust:permissions, dust:dust:credentials.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pod-chats, dust:dust:pods, dust:dust:permissions, dust:dust:credentials.

Dust

Agent cross-checked Support: partial

German and French UI releases are documented alongside English, with remaining English areas.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• ui_languages Which UI languages are offered? [supported]: October 21, 2026 release adds German; October 16 adds French alongside English US/UK, across product, Frames, extension, Sidekick and Slack/Teams. Sources: dust:dust:changelog.
• dach_language_quality Are German, French and Italian UIs complete and natural? [partial]: Release notes explicitly leave agent/skill names and instructions in English. German/French naturalness and completeness were not observed; Italian UI was not established. Sources: dust:dust:changelog.
• accessibility_statement Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? The dated locale announcements were checked; Italian UI and a WCAG conformance statement/report were not established.
• admin_ui_languages Is the admin interface available in German? [partial]: Admins can set a workspace default language. A complete German admin-screen walkthrough was not observed. Sources: dust:dust:changelog.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:changelog.

Dust

Agent cross-checked Support: partial

SAML SSO can be enforced; Business offers it from five seats on demand.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No self-serve SSO login test.

• sso_protocols Which SSO protocols and identity providers work? [supported]: SAML SSO is documented, with Okta, Entra ID and JumpCloud named on pricing. Enterprise marketing also names OIDC; a full provider/protocol matrix was not verified. Sources: dust:dust:sso, dust:dust:pricing, dust:dust:enterprise.
• sso_plan Which plan includes SSO? [supported]: Business pricing lists SSO for 5+ seats on demand; Enterprise includes it. Sources: dust:dust:pricing.
• mfa Can MFA be enforced? [partial]: Enforced SAML routes sign-in through the IdP. Specific MFA enforcement behavior was not tested or established in the checked setup guide. Sources: dust:dust:sso.
• conditional_access Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.
• domain_capture Can the company claim its email domain? [unknown]: Can the company claim its email domain? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:sso, dust:dust:pricing, dust:dust:enterprise.

Dust

Agent cross-checked Support: partial

Enterprise SCIM and group roles are documented, with specific annual-seat reclaim behavior.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Enterprise for SCIM; seat-management differences stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• scim Is SCIM provisioning supported? [supported]: SCIM 2.0 creates, updates and deactivates users from an IdP as an Enterprise feature. Sources: dust:dust:provision.
• group_sync Are identity-provider groups synced? [supported]: Provisioned IdP groups govern Space access and can map to Admin/Manager roles. Sources: dust:dust:provision, dust:dust:spaces.
• jit_provisioning Are users created at first login? [unknown]: Are users created at first login? Provisioning and seat docs were checked. First-login JIT creation and complete leaver-data transfer were not established.
• deprovisioning What happens to a removed user's data and shared assets? [partial]: SCIM deactivates users; removal/reassignment affects seats but exact chat/agent/knowledge ownership transfer was not tested. Sources: dust:dust:provision, dust:dust:seats.
• seat_assignment Can admins assign and reclaim seats? [supported]: Admins assign seat types independent of roles. Unassigned members cannot interact with agents; annual seats return to stock, and already-granted credits can persist to period end. Sources: dust:dust:seats.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:provision, dust:dust:spaces, dust:dust:seats.

Dust

Agent cross-checked Support: partial

Dust separates Admin, Manager, Member and group-manager permissions and supports restricted knowledge spaces.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• admin_roles Which admin roles exist, and can admin rights be delegated? [supported]: Admins control all governance; Managers delegate member/group/usage administration; group managers administer selected groups. Sources: dust:dust:governance.
• groups Can permissions be set per group? [supported]: Permissions go to manual or provisioned groups using Everyone, Groups or Admin-only modes. Multiple grants combine additively. Sources: dust:dust:governance.
• feature_toggles Which features can be switched on or off per group? [partial]: Group controls cover agent/skill creation and publishing, automation charging, billing/security and model ceilings. An exhaustive per-feature toggle matrix for uploads/web/images was not established. Sources: dust:dust:governance, dust:dust:tiers.
• multi_entity Can subsidiaries or departments be separated within one contract? [partial]: Restricted Spaces and Pods separate audiences inside a workspace; separate legal/subsidiary tenant boundaries within one contract were not established. Sources: dust:dust:spaces, dust:dust:pods.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:governance, dust:dust:tiers, dust:dust:spaces, dust:dust:pods.

Dust

Agent cross-checked Support: partial

Consumption analytics has detailed attribution and exports without message content.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• adoption_dashboard Is there an adoption dashboard? [partial]: Pricing lists usage/adoption reporting; the Analytics guide focuses on credit consumption and attribution rather than a complete active-user adoption scorecard. Sources: dust:dust:pricing, dust:dust:analytics.
• breakdowns Can usage be broken down by group, model, feature and assistant? [supported]: Analytics filters/ranks agents, members, groups, models, tools, sources, API keys, skills and Pods. Group attribution may count a member in several groups. Sources: dust:dust:analytics.
• export Can usage data be exported? [supported]: Raw CSV consumption export and API analytics export are documented, with workspace enablement and key-scope restrictions. Sources: dust:dust:analytics.
• privacy_modes Can per-person reporting be limited or pseudonymised? [partial]: Analytics exports omit message content, but contain member/message/conversation identifiers. Pseudonymous or works-council privacy modes were not established. Sources: dust:dust:analytics.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:analytics.

Dust

Agent cross-checked Support: partial

Credit plans offer consumption visibility, member limits and plan-specific pooled budgets, with programmatic exceptions.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Group budgets are beta and exclude programmatic usage. No budget fixture test.

• cost_visibility Can admins see cost or consumption per user and group? [supported]: Analytics and Credits show consumed credits by member, group, model, tool and agent. Credits are not assumed to be invoice currency. Sources: dust:dust:analytics, dust:dust:credit-management.
• budgets Can budgets be set per user or group? [supported]: Members have shared-pool spend limits; beta group budgets require Enterprise Pooled. Programmatic monthly and API-key caps are separate. Sources: dust:dust:credit-management, dust:dust:api-keys.
• budget_enforcement Does reaching a budget alert, block or downgrade? [supported]: Pool limits/group budgets block further requests; an in-progress message can finish above its starting cap. API calls reject at per-key caps. Optional automatic seat upgrades may increase billed subscriptions. Sources: dust:dust:credit-management, dust:dust:api-keys.
• chargeback Can costs be exported per cost centre? [partial]: Consumption CSV includes groups and identifiers, but group attribution can duplicate usage and is not a guaranteed invoice-ready cost-center chargeback. Sources: dust:dust:analytics.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:analytics, dust:dust:credit-management, dust:dust:api-keys.

Dust

Agent cross-checked Support: partial

Enterprise has documented event logs and SIEM delivery; content logging and legal hold remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace, Dust APIs and MCP server; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Enterprise; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• admin_events Are admin and security events logged? [supported]: Enterprise Audit Logs record significant admin/security, user, API-key, system and tool events with timestamps, targets and actor metadata. Sources: dust:dust:audit.
• content_logging Can prompts and answers be retained for compliance, and is it configurable? [unknown]: Can prompts and answers be retained for compliance, and is it configurable? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.
• siem_export Can logs stream to a SIEM or be exported? [supported]: CSV export and continuous destinations include Datadog, Splunk, S3, GCS and custom HTTPS. Sources: dust:dust:audit.
• ediscovery Are eDiscovery and legal hold supported? [unknown]: Are eDiscovery and legal hold supported? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.
• log_retention How long are logs kept? [partial]: Enterprise marketing states 365-day audit retention; no underlying report/contract or configurable retention details were retrieved. Sources: dust:dust:enterprise.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:audit, dust:dust:enterprise.

Dust

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Agents have persistent instructions and workspace governance; broad enforced content-policy administration is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• org_instructions Can admins set organisation-wide instructions? [partial]: Admins/builders configure agent instructions; an enforced single organization-wide instruction applied to every agent/message was not established. Sources: dust:dust:builder, dust:dust:governance.
• usage_notice Can users be required to accept a usage policy? [unknown]: Can users be required to accept a usage policy? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.
• content_filters Are content filters configurable? [partial]: Image Generation documents NSFW/celebrity safety filtering. Custom organization-wide topic/content rules were not established. Sources: dust:dust:images.
• violation_reporting Are policy hits visible to admins? [unknown]: Are policy hits visible to admins? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:governance, dust:dust:images.

Dust

Agent cross-checked Support: partial

EU workspace and EU model controls are distinct from general hosting and global subprocessing.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• storage_region Where are chats, files and indexes stored? [partial]: Pricing/security advertise EU or US workspace hosting. Exact cloud provider, storage country and index location were not established. Sources: dust:dust:pricing, dust:dust:security.
• inference_region Where do model calls run, per provider? [supported]: EU credit-priced workspaces using Dust-hosted models can enable EU-hosted models only after all active agents comply. BYOK is outside this setting; not every model is eligible. Sources: dust:dust:eu-models.
• backups_logs_region Where are backups, logs and telemetry? [unknown]: Where are backups, logs and telemetry? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.
• support_access_region From where can vendor staff access data? [partial]: The controller privacy policy permits non-EEA access/processing including the US; it does not establish customer-content support access by staff country. Sources: dust:dust:privacy.
• swiss_hosting Is Swiss hosting available? [unknown]: Is Swiss hosting available? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.
• residency_plan Which plan or option provides residency? [supported]: Business and Enterprise list EU/US residency; EU-only model restrictions additionally require EU region and credit pricing with Dust model hosting. Sources: dust:dust:pricing, dust:dust:eu-models.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:security, dust:dust:eu-models, dust:dust:privacy.

Dust

Agent cross-checked Support: partial

Hosted Business and Enterprise single-tenant offers are public; supported customer-operated whole-platform modes are unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace, Dust Enterprise single-tenant deployment; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=not specified; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• multi_tenant_saas Is a shared SaaS offered? [partial]: Business is a self-serve hosted workspace; exact shared-infrastructure isolation architecture is not documented in the checked pages. Sources: dust:dust:pricing, dust:dust:privacy.
• dedicated_instance Is a dedicated single-tenant instance offered, from what size? [supported]: Enterprise pricing advertises single-tenant deployment. Numerical seat/spend minimum, supported countries and operating terms were not established. Sources: dust:dust:pricing.
• customer_cloud Can it run in the customer's own cloud account, from what size? [unknown]: Can it run in the customer's own cloud account, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.
• on_premise Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.
• air_gapped Can it run without internet access? [unknown]: Can it run without internet access? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.
• mode_feature_gaps Which features are missing outside SaaS? [partial]: Business/Enterprise packaging differs in connectors, MCP, Spaces, APIs and governance. No customer-operated hosting feature-parity contract was established. Sources: dust:dust:pricing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:privacy.

Dust

Agent cross-checked Support: partial

Dust publishes no-training and provider-retention claims; the customer DPA was not retrieved.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Controller privacy-policy scope is distinct from processor DPA coverage.

• vendor_training Does the vendor train on customer content? [partial]: The security page claims customer data is never used for model training. This remains vendor-claimed because no customer DPA/contract clause was retrieved. Sources: dust:dust:security.
• provider_training Do model providers train on it under this product's contracts? [partial]: The privacy policy names OpenAI, Anthropic, Mistral, Google and Fireworks as prohibited from training on customer/personal content; BYOK arrangements need separate confirmation. Sources: dust:dust:training-policy.
• provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: The policy states providers do not log Customer Content for human review or save it to disk. Exception/abuse-retention periods were not established from customer contracts. Sources: dust:dust:training-policy.
• zero_retention Is zero data retention available, and on which plan? [partial]: Security and privacy pages assert provider zero retention, but applicable plan/model exceptions were not contract-verified. Sources: dust:dust:security, dust:dust:training-policy.
• human_review Can provider staff review content? [partial]: The published policy says listed providers do not log Customer Content for human review. This is a vendor assertion, not an independently reviewed model-provider contract. Sources: dust:dust:training-policy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:security, dust:dust:training-policy.

Dust

Agent cross-checked Support: partial

Some user deletion and memory retention behavior is documented; tenant-wide retention schedules remain open.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• default_retention What is retained and for how long by default? [partial]: Agent memories persist until manually deleted. This does not define default retention for all conversations, files, indexes or logs. Sources: dust:dust:memory.
• admin_retention Can admins set retention periods? [partial]: Enterprise pricing offers custom data retention; periods, deletion mechanics and exceptions were not retrieved. Sources: dust:dust:pricing.
• user_deletion Can users delete their chats and files permanently? [partial]: Users can delete conversations and agent memories. Backup erasure timing and all attached-file deletion behavior were not established. Sources: dust:dust:delete-chat, dust:dust:memory.
• contract_end_deletion What is deleted at contract end, and when? [unknown]: What is deleted at contract end, and when? Conversation/memory docs, Enterprise pricing and unreadable legal entry points were checked. Contract-end erasure timing and complete storage/index/log retention defaults remain unknown.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:memory, dust:dust:pricing, dust:dust:delete-chat.

Dust

Agent cross-checked Support: partial

Dust identifies a French operating entity; customer subprocessor inventory and notice rules remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• subprocessor_list Is a dated sub-processor list published? [unknown]: Is a dated sub-processor list published? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.
• subprocessor_countries Which countries do sub-processors operate in? [unknown]: Which countries do sub-processors operate in? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.
• change_notification Are customers notified of sub-processor changes? [unknown]: Are customers notified of sub-processor changes? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.
• parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: The public policy identifies Permutation Labs at a Paris, France address. A separate parent company or controlling entity was not established. Sources: dust:dust:privacy.
• transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [partial]: For its controller processing, the privacy policy describes adequacy or EU SCC safeguards for non-EU transfers, including the US. Customer processor transfer terms were not retrieved. Sources: dust:dust:privacy.
• government_access_policy Is there a published government-access or transparency policy? [partial]: The controller policy allows legally required disclosure to authorities; a dedicated government-request transparency policy for customer content was not established. Sources: dust:dust:privacy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:privacy.

Dust

Agent cross-checked Support: partial

Enterprise offers custom MSA/DPA terms, while the underlying legal materials were inaccessible.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• dpa Is a DPA available, and is it negotiable? [partial]: Enterprise pricing explicitly offers custom MSA/DPA terms. The form, sign-up incorporation and negotiability boundaries were not inspected. Sources: dust:dust:pricing.
• revdsg_gdpr Does the DPA cover revDSG and GDPR? [partial]: Marketing and privacy materials reference GDPR; explicit Swiss revDSG coverage in the customer DPA was not established. Sources: dust:dust:security, dust:dust:privacy.
• governing_law Which law and court govern the contract? [unknown]: Which law and court govern the contract? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.
• ai_act_materials Is EU AI Act documentation provided? [unknown]: Is EU AI Act documentation provided? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.
• sector_materials Are FINMA or other sector materials provided? [partial]: Security marketing says the service enables HIPAA compliance. A BAA, FINMA or banking-secrecy outsourcing pack was not retrieved. Sources: dust:dust:security.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:security, dust:dust:privacy.

Dust

Agent cross-checked Support: partial

SOC 2 Type II is claimed publicly, without a verified report or certificate.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• iso_27001 ISO 27001 with scope and validity? [unknown]: ISO 27001 with scope and validity? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.
• soc2 SOC 2 type, period and covered service? [partial]: Dust security/pricing claim SOC 2 Type II. Auditor, reporting period and exact service scope were not verified. Sources: dust:dust:security, dust:dust:pricing.
• c5 BSI C5 attestation? [unknown]: BSI C5 attestation? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.
• other_certifications Which other certificates (27701, 42001, TISAX)? [unknown]: Which other certificates (27701, 42001, TISAX)? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.
• report_access How can customers obtain reports? [partial]: The security page directs customers to trust.dust.com; underlying reports were not accessible in this public source pass. Sources: dust:dust:security.
• pentest Are independent penetration test summaries available? [unknown]: Are independent penetration test summaries available? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:security, dust:dust:pricing.

Dust

Agent cross-checked Support: partial

Dust claims AES-256/TLS and advertises Enterprise single tenancy; customer key custody is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• encryption_at_rest Is data encrypted at rest? [supported]: The security page states AES-256 at rest and TLS in transit; this is a vendor claim. Sources: dust:dust:security.
• customer_managed_keys Can the customer manage or hold the keys? [unknown]: Can the customer manage or hold the keys? Security, pricing and network/MCP docs were checked. Customer-managed/held data-encryption keys and key-location guarantees were not established. Provider API BYOK is not encryption-key custody.
• private_networking Is private connectivity or IP restriction available? [partial]: Custom MCP servers can restrict access and use documented static egress on verified domains. This is tool connectivity, not proof of private connectivity to the whole service. Sources: dust:dust:tools.
• tenant_isolation How are customers separated in shared SaaS? [partial]: Enterprise offers single tenancy; shared Business tenancy and lower-level isolation mechanics were not established. Sources: dust:dust:pricing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:security, dust:dust:tools, dust:dust:pricing.

Dust

Agent cross-checked Support: partial

Public personnel/model handling statements exist; an explicit professional-secrecy contract and subprocessor flow-down remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Dust Business/Enterprise public policy; Enterprise and BYOK routes differ; add_ons=none stated; deployment_mode=multi-tenant-saas; region=EU/US storage and provider routes; no DE/CH-specific secrecy contract verified; os=not specified.

Limitations

• No-training, ZDR marketing/policy assertions, EU hosting and a general privacy policy do not establish a professional-secrecy undertaking.
• No legal suitability or compliance conclusion.

• secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: The public security and platform privacy pages do not establish a signed §203 StGB/Art321 StGB professional-secrecy undertaking covering Dust staff. The Terms/Policies link did not expose readable contractual text in this pass.
• subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: The privacy policy describes service-provider data-protection agreements and model no-training/retention conditions, but no dedicated professional-secrecy undertaking or its binding subprocessor flow-down was retrieved.
• secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: No publicly documented German/Swiss professional-secrecy-specific plan or paid add-on was established. Enterprise single-tenancy/EU model options are not treated as such a contractual undertaking.
• content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: The platform privacy policy limits personnel access to authorized staff and says customer context is processed by selected foundation-model providers; it asserts no provider disk retention/human-review logging. This vendor statement does not establish the complete customer-content plaintext access matrix, support countries, private contracts or every BYOK/MCP/tool route. Sources: dust:dust:privacy, dust:dust:training-policy, dust:dust:eu-models.
• secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Reviewed public security, privacy, EU-hosted model documentation and Enterprise plan scope plus targeted first-party secrecy search. Trust Center content was not available and Terms/Policies routed to unreadable external content. No public §203/Art321 template or professional-body guidance was retrieved.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:privacy, dust:dust:training-policy, dust:dust:eu-models.

Dust

Agent cross-checked Support: partial

Business seat prices are public; only the documented prepaid route is described here, while conflicting Business overage eligibility remains unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business Free/Pro/Max seat list pricing; Enterprise quoted pool and programmatic contracts are separate; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.
• Do not present Business PAYG as established; retain list seat prices separately from the unresolved overage route.

• pricing_unit What is the pricing unit? [partial]: Business publishes per-seat subscriptions and included credits. Detailed Credit management describes prepaid Business top-ups and Enterprise PAYG; pricing FAQ separately describes enabled Business workspace overage, so Business post-allocation billing eligibility is unverified. Sources: dust:dust:pricing, dust:dust:credit-management.
• list_prices What are list prices per plan, with date and currency? [supported]: As retrieved 2026-10-21, ex-VAT Business Free is EUR 0; Pro EUR 30/month or EUR 24/month annually; Max EUR 150/month or EUR 120/month annually. Enterprise is quote-only. Sources: dust:dust:pricing.
• included_usage What usage is included? [supported]: Free has 500 lifetime credits, Pro 8,000/month and Max 40,000/month. Monthly credits do not roll over; Workspace seats draw from a contracted pool. Sources: dust:dust:credits, dust:dust:seats.
• add_ons Which features cost extra? [partial]: Business limits include three connectors, five remote MCP servers and five Spaces. Enterprise adds unlimited connector/MCP packaging, SCIM, audit, retention and support. Individual add-on tariffs are not published. Sources: dust:dust:pricing.
• overage What do usage beyond limits and premium models cost? [unknown]: Effective Business post-allocation billing is unknown: current pricing FAQ allows Pro/Max workspace overage, while Credit management reserves PAYG for Enterprise and describes prepaid Business top-ups. The USD0.01/credit Business programmatic rate does not resolve whether interactive overage is PAYG or prepaid. No account/contract test resolved this.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:credit-management, dust:dust:credits, dust:dust:seats.

Dust

Agent cross-checked Support: partial

ALM-14 shared cost assumptions v1.4, 2026-10-21 apply; all three target seat counts require unpriced Enterprise terms.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• cost_200 Year-one cost at 200 users? [unknown]: Year-one cost at 200 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.
• cost_1000 Year-one cost at 1,000 users? [unknown]: Year-one cost at 1,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.
• cost_5000 Year-one cost at 5,000 users? [unknown]: Year-one cost at 5,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.
• variable_share Which part depends on usage? [supported]: Consumption adds token and action credits, including sub-agent work. Programmatic use and Enterprise PAYG draw from workspace pools separately from personal seat allocations. Sources: dust:dust:credits, dust:dust:credit-management.
• unknown_parts Which costs could not be priced? [supported]: Business is scoped to 100 people, so 200/1,000/5,000 seat Enterprise fees, committed pool and PAYG tariffs are unknown. The default Standard auto list is published, but a complete token-to-credit tariff is not, so no proxy replaces vendor-billed usage. Sources: dust:dust:pricing, dust:dust:models, dust:dust:credits.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:credits, dust:dust:credit-management, dust:dust:pricing, dust:dust:models, dust:dust:fx-ecb.

Dust

Agent cross-checked Support: partial

A limited Business free option enables self-serve evaluation; Enterprise features remain contract-scoped.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• free_tier Is there a free tier for business use? [supported]: Business free supports up to five members with 500 lifetime credits per Free seat. Credits do not reset and a user cannot return to Free after upgrading. Sources: dust:dust:seats.
• self_serve_trial Is a self-serve business trial available? [partial]: The public site offers self-serve free workspace access, not a documented time-limited fully featured Enterprise trial. No card requirement was established. Sources: dust:dust:pricing, dust:dust:seats.
• trial_scope Do trials include SSO, connectors and admin features? [partial]: Business lists up to three connectors/five Spaces/five remote MCP servers and SSO at 5+ seats on demand. SCIM, audit and custom retention are Enterprise. Sources: dust:dust:pricing.
• sales_gate Does meaningful evaluation require sales contact? [supported]: Enterprise terms, pooled credits, advanced governance and support are sales-led; a small-team free evaluation is self-serve. Sources: dust:dust:pricing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:seats, dust:dust:pricing.

Dust

Agent cross-checked Support: partial

Business monthly and annual subscriptions are public; Enterprise seats are annual and prices contractual.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• minimum_commitment What seat or spend minimum applies? [partial]: The free option has up to five members and Business targets up to 100 people; Enterprise numerical seat/spend minimum was not established. Sources: dust:dust:pricing, dust:dust:seats.
• contract_length What contract lengths are offered? [supported]: Business offers monthly and annual seats together; Enterprise seats are annual only. Sources: dust:dust:seats.
• cancellation How can the contract be cancelled or reduced? [supported]: Monthly seats unassign immediately with a prorated credit; annual seats return to stock for reassignment and are not refunded when someone leaves. Sources: dust:dust:seats.
• local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: Prices are displayed in EUR and the privacy policy identifies a French entity; CHF invoicing and the actual invoicing entity/currency were not contract-verified. Sources: dust:dust:pricing, dust:dust:privacy.
• transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified: Business seat prices/credit allowances are public, while Enterprise pricing, complete usage conversion and negotiated terms require a quote. Sources: dust:dust:pricing, dust:dust:credits.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:seats, dust:dust:privacy, dust:dust:credits.

Dust

Agent cross-checked Support: partial

The pinned public repository has an MIT root licence; hosted licensing and complete component coverage are separate.

Availability: generally-available · Delivery: native
Scope: surfaces=Public dust-tt/dust repository root licence; version=dust-tt/dust commit2b1a4973af824f8ff970d585c5eb1f40ae76186c; root LICENSE only; plan=Public source component, not Business/Enterprise hosted-service rights; add_ons=none stated; deployment_mode=not specified; region=Repository licence has no deployment-region entitlement; os=not specified.

Limitations

• MIT applies to the pinned repository root grant only; dependencies, supported self-host deployment, hosted terms and any closed Enterprise boundary remain unverified.

• licence_type Which licence applies to each component? [partial]: dust-tt/dust root LICENSE is MIT at commit 2b1a4973af824f8ff970d585c5eb1f40ae76186c. This does not classify every dependency or the contracted hosted service. Sources: dust:dust:licence.
• branding_restrictions Do licence terms restrict branding or user counts? [supported]: The MIT root grant requires preserving copyright and permission notices and does not itself impose branding or user-count caps. Sources: dust:dust:licence.
• enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? The pinned root LICENSE and README were retrieved; a complete nested-component licence inventory and separate closed Enterprise edition boundary were not established. Hosted terms were inaccessible.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:licence.

Dust

Agent cross-checked Support: partial

Business Conversation API and Enterprise Data Source API provide scoped data retrieval; agent export entitlement and complete tenant exit remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust APIs and MCP server, Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business Conversation API and web analytics; Enterprise adds Data Source API. Agent-YAML endpoint entitlement is unverified.; add_ons=API keys with appropriate workspace/resource permissions; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Conversation and document retrieval require the corresponding plan and resource permissions. Complete organization coverage, agent-export entitlement and the post-termination retrieval window remain unknown.

• chat_export Can admins export all chats? [partial]: Business pricing includes Conversation API; authorized API users retrieve accessible conversation messages with pagination. This does not establish one-click all-tenant admin export. Sources: dust:dust:get-conversation, dust:dust:pricing.
• assistant_export Can assistants and prompts be exported in a reusable format? [unknown]: The agent-YAML endpoint and public pricing were checked on 2026-10-21. Neither establishes its Business or Enterprise entitlement. Reusable assistant/prompt export for a named plan remains unknown.
• knowledge_export Can knowledge bases and their sources be exported? [partial]: Enterprise pricing adds Data Source API; the documented endpoint retrieves accessible data-source documents as JSON. Complete source/credential/permission portability and an all-tenant export are unverified. Sources: dust:dust:get-document, dust:dust:pricing.
• export_format Are formats documented and machine-readable? [partial]: Business Conversation API and Enterprise Data Source API return JSON for accessible resources. Web analytics separately exports CSV. These formats do not establish complete tenant export; no plan-scoped agent-YAML export is claimed. Sources: dust:dust:get-conversation, dust:dust:get-document, dust:dust:analytics, dust:dust:pricing.
• post_termination_window How long can data be retrieved after termination? [unknown]: How long can data be retrieved after termination? No trial admin exit/export was run; complete tenant coverage and the post-termination retrieval window were not established from the accessible API docs or unreadable contract route.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:get-conversation, dust:dust:pricing, dust:dust:get-document, dust:dust:analytics.

Dust

Agent cross-checked Support: partial

Business email support and Enterprise priority/SLA service are advertised; credit terms and local-language support remain open.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• support_channels Which support channels are available on each plan? [supported]: Pricing lists Business email and Enterprise priority support with dedicated CSM; public support/community resources are available. Sources: dust:dust:pricing, dust:dust:support.
• support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Support/pricing/Enterprise pages and the official status URL were checked. German/French/Italian staffed support and detailed credited SLA terms were not established.
• regional_presence Is there a DACH or Swiss entity, team or partner? [partial]: The public policy identifies a Paris, France entity. A DACH/Swiss support team or named regional partner was not established. Sources: dust:dust:privacy.
• uptime_sla Is there an uptime SLA with credits? [partial]: Enterprise marketing claims 99.9% uptime and pricing includes an SLA; service-credit amounts, exclusions and claim rules were not retrieved. Sources: dust:dust:enterprise, dust:dust:pricing.
• status_page Is there a public status page with history? [partial]: Model-selection docs link https://dust.statuspage.io for incidents. Direct retrieval timed out, so incident history was not verified. Sources: dust:dust:models.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:support, dust:dust:privacy, dust:dust:enterprise, dust:dust:models.

Dust

Agent cross-checked Support: partial

Dust has rollout and training material, with hands-on support packaged for Enterprise.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Public learning material (no paid entitlement required to read); contracted CSM/onboarding is Enterprise; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• onboarding_service Is guided onboarding included? [supported]: Enterprise pricing includes dedicated CSM and onboarding; exact hours and scope are contractual. Sources: dust:dust:pricing.
• user_training Is end-user training offered, in which languages? [partial]: Public team onboarding and education resources are available. Course/live-session language coverage was not established. Sources: dust:dust:training, dust:dust:rollout.
• use_case_library Are role-based use cases and templates provided? [supported]: The public Use Cases and Guides index lists departmental guides for Sales, Support, Marketing, Engineering, Data Analytics, Knowledge, People, Product and Collaboration; the Sales guide supplies concrete agent examples and build links. This establishes public role-based guidance, not a separately verified in-product template entitlement. Sources: dust:dust:r2-department-guides, dust:dust:r2-sales-guide.
• adoption_programme Is there a champion or adoption programme? [partial]: The rollout guide covers launch, builder community, education and expansion; a contracted champion programme entitlement was not established. Sources: dust:dust:rollout.
• service_cost Which services cost extra? [partial]: Hands-on CSM/onboarding is Enterprise packaging; a numerical professional-services tariff was not established. Sources: dust:dust:pricing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:training, dust:dust:rollout, dust:dust:r2-department-guides, dust:dust:r2-sales-guide.