{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "perplexity-vs-swisscom-assistant", "canonicalUrl": "https://onaihq.com/compare/agents/perplexity-vs-swisscom-assistant/", "markdownUrl": "https://onaihq.com/compare/agents/perplexity-vs-swisscom-assistant/index.md", "dataUrl": "https://onaihq.com/compare/agents/perplexity-vs-swisscom-assistant/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "perplexity", "name": "Perplexity Enterprise", "website": "https://www.perplexity.ai/enterprise", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/perplexity/", "lifecycle": { "status": "sunset", "note": "The organisation file repository retired October 1, 2026; the vendor says remaining files are deleted. This does not end Enterprise or Projects.", "scope": "Legacy Enterprise organisation file repository only", "continuation": "Projects or supported File Connectors continue; downloading and moving files requires manual migration.", "announcementDate": null, "serviceEndDate": "2026-10-01", "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-repo-retire", "perplexity:perplexity:p-filelimits", "perplexity:perplexity:p-security-hub" ] }, "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "desktop", "name": "Perplexity Windows/macOS clients and local-file tools", "type": "desktop" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" }, { "id": "mobile", "name": "Perplexity iOS/Android clients; voice evidence scoped to iOS", "type": "mobile" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" }, { "id": "api-separate", "name": "Separately billed Perplexity API platform, not Enterprise seat workspace parity", "type": "api" } ], "sourcedClaimCount": 47, "statedByVendorCount": 0, "crossCheckedClaimCount": 47, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" }, { "id": "swisscom-assistant", "name": "Swisscom Swiss AI Assistant", "website": "https://www.swisscom.ch/en/business/sme/it-cloud/new-way-of-working/swiss-ai-assistant.html", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/swisscom-assistant/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ], "sourcedClaimCount": 27, "statedByVendorCount": 0, "crossCheckedClaimCount": 27, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-21" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 26, "sharedSourcedCriteria": 26, "crossCheckedCriteriaByProduct": { "perplexity": 47, "swisscom-assistant": 27 }, "sourcedOnlyCriteriaByProduct": { "perplexity": 0, "swisscom-assistant": 0 }, "sourcedCriteriaByProduct": { "perplexity": 47, "swisscom-assistant": 27 }, "crossCheckedCriterionRows": 48, "sourcedOnlyCriterionRows": 0, "sourcedCriterionRows": 48, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise offers multiple provider models, manual Search selection and automatic routing in Best, Deep Research and Computer.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "portable-local" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": null, "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Enterprise table names OpenAI, Google, Anthropic, MoonshotAI, Z.ai, xAI and NVIDIA; Perplexity provides orchestration and separate local PPLX 27B.", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-local" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "supported", "answer": "October 17 Enterprise Pro/Max Search table lists GPT 6.1 Sol, GPT 6 Astra, Gemini 4 Argon, Gemini 3.8 Flash, Claude Sonnet 5.5, Claude Opus 5.5, Claude Fable 5.1, Kimi K3, GLM 5.3, Grok 4.7 and Nemotron 3.5 Super VL. Settings, retention, region and rollout can narrow the list.", "evidenceIds": [ "perplexity:perplexity:p-models" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Paid Search users can choose an eligible model per query. Computer can select a model for later session runs; this does not mean every tool step uses it.", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-computer" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Best chooses per Search query; Deep Research selects automatically and Computer routes per step while excluding organisation-disabled models. Audit answer events identify the model; full routed-model disclosure in every UI remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-audit" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Ask/Computer accept files and images and file uploads can transcribe audio/video; no per-current-model input matrix was retrieved.", "evidenceIds": [ "perplexity:perplexity:p-files", "perplexity:perplexity:p-filelimits" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search.", "Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-local", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-audit", "perplexity:perplexity:p-files", "perplexity:perplexity:p-filelimits" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The current offer lists a selectable catalogue of four open-model families.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Named origins are OpenAI, Qwen, Mistral and Gemma. These are hosted open-model choices, not evidence of external provider API contracts.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "supported", "answer": "FAQ names GPT OSS 120B, Qwen3.5 397B A17B, Mistral Small 4 119B and Gemma 4 31B as current choices.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "partial", "answer": "FAQ says the model can be chosen for the use case; per-chat switching behaviour was not observed.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "unknown", "answer": "Does the product route between models automatically, and is the chosen model shown? Unknown. Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested.", "evidenceIds": [] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "FAQ calls Qwen3.5 multimodal; factsheet includes image analysis and audio transcription across editions. Exact per-model input routing is not documented.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ], "limitations": [ "Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A dated changelog exists; provider release lag and guaranteed older-version availability remain gaps.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "Unknown for release_lag_days. No paired provider/product dates for the last three releases, guaranteed removal notice, or administrator version-pinning policy was retrieved.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Dated public releases include October 5 GPT 6.1 Sol/Claude Opus 5.5 and September 21 GPT 6 Astra. No matched last-three-release provider lag dataset was calculated.", "evidenceIds": [ "perplexity:perplexity:p-changelog" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "partial", "answer": "Model inventory expressly makes no commitment to keep an individual model available. A guaranteed notice period is unknown.", "evidenceIds": [ "perplexity:perplexity:p-models" ] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "Unknown for version_pinning. No paired provider/product dates for the last three releases, guaranteed removal notice, or administrator version-pinning policy was retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: release_lag_days, version_pinning." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-changelog", "perplexity:perplexity:p-models" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Portable Computer runs selected local models; local retrieval endpoints and vendor EU/CH hosting remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "portable-local" ], "version": null, "plan": "Enterprise Pro/Max; administrator must allow local inference", "addOns": [], "deploymentMode": "on-premise", "region": "Customer device; approved cloud steps leave it", "os": [ "Windows", "Linux" ], "surfaces": [ { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "supported", "answer": "Portable local mode runs PPLX 27B or Qwen 27B on supported NVIDIA Windows/Linux hardware. The requirement table explicitly includes Enterprise Pro/Max; this is local agent/inference, not an arbitrary hosted-model endpoint for cloud Ask.", "evidenceIds": [ "perplexity:perplexity:p-local" ] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Unknown for self_hosted_embeddings. Portable Computer documents local models and a local index, but no configurable embedding endpoint, vendor EU/CH open-model hosting location or full Enterprise deployment parity matrix.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "partial", "answer": "Portable local mode excludes Brain and saved memory, and loads one smaller model at a time. Cloud research, frontier reasoning and some browser/connector steps need approval. Embedding configuration and full parity remain unknown.", "evidenceIds": [ "perplexity:perplexity:p-local" ] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "unknown", "answer": "Unknown for vendor_hosted_open_models. Portable Computer documents local models and a local index, but no configurable embedding endpoint, vendor EU/CH open-model hosting location or full Enterprise deployment parity matrix.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: self_hosted_embeddings, vendor_hosted_open_models." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-local" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom operates open models in Switzerland.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "unknown", "answer": "Can chat use a customer-hosted model? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.", "evidenceIds": [] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Can retrieval use customer-hosted embeddings? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "unknown", "answer": "Which features fail with self-hosted models? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.", "evidenceIds": [] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "supported", "answer": "The current model FAQ and launch announcement describe open models on Swisscom Swiss AI Platform with processing in its Swiss data centres.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:announcement" ] } ], "limitations": [ "Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:announcement" ] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Organisation model restrictions and Computer credit caps exist; group-specific model policy is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "partial", "answer": "Admins restrict providers/models for the organisation and Computer excludes disabled models. Roles guide places model settings under organisation Data and privacy; group-specific allowlists remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-roles", "perplexity:perplexity:p-computer" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Unknown for data_bound_models. Published organisation model controls do not establish group-specific model rules, content-bound model rules, an administrator default or exact Ask quotas.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "unknown", "answer": "Unknown for default_model. Published organisation model controls do not establish group-specific model rules, content-bound model rules, an administrator default or exact Ask quotas.", "evidenceIds": [] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Computer includes 500 credits/Pro seat/month or 15,000/Max, plus capped pool access. Weekly session limits are 100 Pro/1,000 Max. Exact model-specific Ask/token quotas remain unknown.", "evidenceIds": [ "perplexity:perplexity:p-credits", "perplexity:perplexity:p-filelimits" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "partial", "answer": "Computer pool exhaustion or applicable cap blocks use until funded/raised; scheduled runs skip when credits unavailable and repeated skips pause tasks. Permission/cache refresh can delay cap changes; Ask limits behavior unverified.", "evidenceIds": [ "perplexity:perplexity:p-credits", "perplexity:perplexity:p-tasks" ] } ], "limitations": [ "Remaining atomic gaps: data_bound_models, default_model.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-roles", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-filelimits", "perplexity:perplexity:p-tasks" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standard packages publish organisation-level monthly token allowances.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "unknown", "answer": "Can admins limit models per group? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "unknown", "answer": "Can admins set the default model? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Essential 20m, Professional 75m and Premium 200m tokens/month per company. These are pooled company allowances, not documented per-user caps.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "unknown", "answer": "What happens when a limit is reached? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] } ], "limitations": [ "Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise uploads have explicit product-specific limits; OCR and table fidelity remain untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Uploads support PDF/text/code/images and audio/video transcription; video visual frames are not indexed. Projects store any format, but Ask needs parseable text and Computer supports more formats.", "evidenceIds": [ "perplexity:perplexity:p-files", "perplexity:perplexity:p-filelimits" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "supported", "answer": "Enterprise Ask: 30 files/upload, 50 MB/file and 30 images/query. Computer: 200 MB/file. Weekly sessions: 100 Pro/1,000 Max. Project files use a separate 100 MB limit.", "evidenceIds": [ "perplexity:perplexity:p-filelimits" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Unknown for ocr. No scanned-PDF OCR or spreadsheet structure benchmark was run. The guides do not establish exact context selection disclosure for every Enterprise upload mode.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Projects accept spreadsheet files and Computer/Excel add-in analyses workbooks. Preservation of formulas, sheets and table structure was not tested.", "evidenceIds": [ "perplexity:perplexity:p-filelimits", "perplexity:perplexity:p-office" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Generic upload guide says short documents fit fully while long ones use selected important parts. Per-file inclusion indicators and exact Computer context behavior are unverified.", "evidenceIds": [ "perplexity:perplexity:p-files" ] } ], "limitations": [ "Remaining atomic gaps: ocr.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-files", "perplexity:perplexity:p-filelimits", "perplexity:perplexity:p-office" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The factsheet lists document, image and audio analysis.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "partial", "answer": "Lists PDF, Word, Excel, CSV, JSON, TXT and audio files, plus image analysis. Exact extensions and codec limits are not enumerated.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "unknown", "answer": "What size and count limits apply per file and chat? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Are scanned PDFs read? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "unknown", "answer": "Are Excel tables read with structure intact? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "unknown", "answer": "Is the whole file used or only retrieved parts, and does the user see which? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] } ], "limitations": [ "Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects are persistent shared file/task workspaces, with a distinct storage and access model.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Projects persist searches, Computer tasks, files, instructions and tools across sessions.", "evidenceIds": [ "perplexity:perplexity:p-projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "partial", "answer": "Projects private by default; owner/editor/viewer roles and individual invites, with organisation sharing on Enterprise. Exact identity-group grants were not established.", "evidenceIds": [ "perplexity:perplexity:p-projects" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "supported", "answer": "Unlimited Projects, each up to 10,000 files, 5 GB total and 100 MB/file. New uploads rejected at the limit; Enterprise owner may invite 9,999 contributors.", "evidenceIds": [ "perplexity:perplexity:p-projects", "perplexity:perplexity:p-filelimits" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "partial", "answer": "Project instructions and files apply to its Computer work; this establishes project-bound context. A separate reusable assistant binding interface was not established.", "evidenceIds": [ "perplexity:perplexity:p-projects" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-projects", "perplexity:perplexity:p-filelimits" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Paid editions provide persistent document-backed personal assistants that can be shared.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Users upload documents to assistants and retain chat histories; assistant storage persists across use.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "partial", "answer": "Assistant sharing is included in paid editions; exact individual/group/organisation targeting is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Essential up to 3 assistants/user and 5 GB/customer; Professional 5 and 40 GB; Premium 7 and 150 GB. Per-collection file/count caps are not published.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "Employees build assistants with specific uploaded documents as their information sources.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ], "limitations": [ "Per-collection limits, shared-collection ownership and sharing-target controls need documentation or an authenticated tenant." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live file connectors, Computer apps, Teams and remote MCP provide business data access.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "portable-local", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": null, "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "OneDrive and SharePoint file connectors are documented. Computer also connects to Outlook and Teams through separate grants and installations.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-office", "perplexity:perplexity:p-teams" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Google Drive file connector and personal Gmail/primary Google Calendar OAuth are documented. Send/edit scopes support actions; access is not uniformly read-only.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-gmail" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "unknown", "answer": "Unknown for atlassian. The sources name several file and app connectors. A complete current connector/permission/maintainer matrix, including Atlassian and on-prem shares/databases, was not retrieved.", "evidenceIds": [] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Dropbox and Box file connectors; the Microsoft integration page also names Salesforce, Amplitude, Asana, FactSet and Snowflake. Complete entitlements and partner contracts remain unknown.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-office" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Custom HTTPS MCP can use Cloudflare Access-protected endpoints; Portable uses local stdio MCP. Native on-prem file-share/database connectors and their permission guarantees remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-local" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "Perplexity documents built-in connectors; customers supply custom MCP servers and credentials. The maintainer and support contract for each external integration remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-mcp" ] } ], "limitations": [ "Remaining atomic gaps: atlassian.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search.", "Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-office", "perplexity:perplexity:p-teams", "perplexity:perplexity:p-gmail", "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-local" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live query permissions differ from static Project copies and shared answers.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "Live searches use the connected user's permissions. Shared answers can reveal file content to recipients without original-file access; Project copies use Project membership. No two-user scenario was run.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Source OAuth governs live queries; Project imports create static copies governed by Project access. Original-file links require source access, which does not prevent answer disclosure.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "partial", "answer": "FAQ says source permission changes affect live search immediately; this was not measured. Project copies require separate removal or access management.", "evidenceIds": [ "perplexity:perplexity:p-connectfaq" ] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Admins enable connectors; users connect OAuth accounts and select folders. Sales-assisted connector RBAC gates runtime use. Admin site/folder/label exclusions were not established.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connector-rbac" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "Unknown for sensitivity_labels. No two-user permission-revocation or sensitivity-label scenario was run. A source-level administrator exclusion policy and Purview enforcement matrix were not retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: sensitivity_labels." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq", "perplexity:perplexity:p-connector-rbac" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live searches query current sources; files imported into Projects are static snapshots.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": "Document/Office file connector behavior; media connector support unverified and excluded", "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "partial", "answer": "For documented text/Office files, Standard Search queries sources live without a Perplexity file-index copy; attachments and Project imports keep snapshots. Media connector support is unknown because the introduction excludes audio/video while the FAQ lists them. Direct media uploads are a separate workflow.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "Project imports require manual reimport to refresh; no automatic sync. Live queries have no batch refresh interval.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "New live queries reflect source changes. Existing Project copies remain until removed or reimported; propagation timing was not measured.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "FAQ names AWS S3 for copied files without a region. Exact Project index, storage and backup locations remain unknown.", "evidenceIds": [ "perplexity:perplexity:p-connectfaq" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "No positive or negative connector audio/video capability is asserted. The documentation discrepancy is a named gap; the live-versus-copy finding is restricted to document formats common to both guides." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Source-linked answers are documented; retrieval quality is unmeasured.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Connector answers link to files; Office and Deep Research cite source documents and web links. Citation correctness was not independently tested.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-office", "perplexity:perplexity:p-research" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Unknown for citation_accuracy. The shared DE/FR/EN question corpus was not run. Citation correctness, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Unknown for cross_language. The shared DE/FR/EN question corpus was not run. Citation correctness, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Unknown for no_answer_behaviour. The shared DE/FR/EN question corpus was not run. Citation correctness, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "Unknown for observed_accuracy. The shared DE/FR/EN question corpus was not run. Citation correctness, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-office", "perplexity:perplexity:p-research" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The basic-feature list advertises source references; citation accuracy was not tested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Transparent source references are listed as a basic feature; passage granularity was not established.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] } ], "limitations": [ "No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Enterprise history and saved-memory controls are documented; Computer Brain is a Max Research Preview, and Portable local mode excludes Brain and saved memory.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "portable-local" ], "version": "Current Enterprise memory; Enterprise Max Brain Research Preview, not general availability for the whole criterion", "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": null, "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Project instructions persist, with an 8,000-character limit. This does not establish organisation-wide instructions.", "evidenceIds": [ "perplexity:perplexity:p-projects" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "History reference, saved memory and Project Brain are documented. Enterprise Brain is a Max research preview. Portable local mode excludes Brain and saved memory.", "evidenceIds": [ "perplexity:perplexity:p-memory", "perplexity:perplexity:p-projects", "perplexity:perplexity:p-local" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Users can disable, view, edit and delete saved memories. Deleted-memory logs may remain for 30 days.", "evidenceIds": [ "perplexity:perplexity:p-memory" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "supported", "answer": "Admins control history reference and saved memory. Disabling organisation memory deletes existing memories and turns it off for users.", "evidenceIds": [ "perplexity:perplexity:p-memory" ] } ], "limitations": [ "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search.", "Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend.", "The schema has no public/research-preview state. Mixed memory availability remains unknown at criterion level; Brain is explicitly Research Preview." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-projects", "perplexity:perplexity:p-memory", "perplexity:perplexity:p-local" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer Skills and Projects package reusable instructions and context; managed Enterprise roles govern organization Skills and Plugins separately.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "Users create custom Skills with SKILL.md/ZIP instructions. Projects combine instructions, files and tools. These establish task packages; a separate assistant directory remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-skills-20261026", "perplexity:perplexity:p-projects-20261026" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "The sales-assisted Enterprise Roles & Permissions guide lists Manage organization skills for creation/modification/review. Plugin creation/publishing permissions are separate and depend on rollout. This does not establish identical self-serve controls or a universal assistant-creation role.", "evidenceIds": [ "perplexity:perplexity:p-roles-20261026" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Project owner/editor/viewer permissions and Enterprise organisation sharing apply to task context. Custom Skill publishing to groups or the organisation remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-projects-20261026", "perplexity:perplexity:p-skills-20261026" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "Computer offers Installed and Discover views with Skill search by name or description. It is a Skills catalogue; a complete directory of organization assistants with model/knowledge/tool versions was not established. Plugins arrive first on individual/self-serve Enterprise, while managed Enterprise continues Skills until its rollout.", "evidenceIds": [ "perplexity:perplexity:p-skills-20261026", "perplexity:perplexity:p-roles-20261026" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Custom Skills store reusable instructions, and eligible managed Enterprise roles can manage organization Skills. This supplies reusable task instructions rather than a verified separate shared prompt-template library.", "evidenceIds": [ "perplexity:perplexity:p-skills-20261026", "perplexity:perplexity:p-roles-20261026" ] } ], "limitations": [ "create_assistants: Users create custom Skills with SKILL.md/ZIP instructions. Projects combine instructions, files and tools. These establish task packages; a separate assistant directory remains unverified.", "creator_permissions: The sales-assisted Enterprise Roles & Permissions guide lists Manage organization skills for creation/modification/review. Plugin creation/publishing permissions are separate and depend on rollout. This does not establish identical self-serve controls or a universal assistant-creation role.", "sharing_scope: Project owner/editor/viewer permissions and Enterprise organisation sharing apply to task context. Custom Skill publishing to groups or the organisation remains unverified.", "catalogue: Computer offers Installed and Discover views with Skill search by name or description. It is a Skills catalogue; a complete directory of organization assistants with model/knowledge/tool versions was not established. Plugins arrive first on individual/self-serve Enterprise, while managed Enterprise continues Skills until its rollout.", "prompt_library: Custom Skills store reusable instructions, and eligible managed Enterprise roles can manage organization Skills. This supplies reusable task instructions rather than a verified separate shared prompt-template library." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-skills-20261026", "perplexity:perplexity:p-projects-20261026", "perplexity:perplexity:p-roles-20261026" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Users create named assistants from documents and system instructions, with starter prompts and sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "The guide describes a named assistant, description, system prompt and uploaded documents. External tool assignment is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "unknown", "answer": "Can admins limit who creates them? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.", "evidenceIds": [] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Users can share assistants with colleagues; exact user/group/company scope is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "unknown", "answer": "Is there an internal assistant directory? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.", "evidenceIds": [] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Assistant conversation starters can store example prompts. An organisation-managed shared prompt library is unverified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] } ], "limitations": [ "Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer uses built-in tools and administratively controlled MCP connectors with several authentication modes.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "portable-local", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": null, "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Computer combines web research, code, data analysis, generated documents, browsers and connected apps. Portable adds local files and local MCP.", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-local" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "partial", "answer": "Customers add remote MCP tools and custom Skills. A standalone arbitrary API-action editor or schema was not established.", "evidenceIds": [ "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-skills" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "HTTPS MCP supports SSE and streamable HTTP. Admins enable custom connectors and manage organisation connectors; managed plans can grant role-specific runtime access.", "evidenceIds": [ "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-connector-rbac" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "OAuth2, API key or no authentication. Organisation OAuth can share an admin connection or require each member's login. Shared credentials do not automatically enforce each member's source ACLs.", "evidenceIds": [ "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-gmail" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Admins disable connectors; managed RBAC gates execution. Portable requires cloud-egress approval and Office previews edits. Universal cloud action confirmation remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-connector-rbac", "perplexity:perplexity:p-local", "perplexity:perplexity:p-office" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search.", "Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-local", "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-skills", "perplexity:perplexity:p-connector-rbac", "perplexity:perplexity:p-gmail", "perplexity:perplexity:p-office" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standard editions include Web Fetch, with published request allowances.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Processing web content via Web Fetch is included: 500 requests/month Essential, 2,000 Professional and 5,000 Premium; Custom is tailored.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "unknown", "answer": "Can admins add API actions? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "unknown", "answer": "Can it use remote MCP servers, and with what admin control? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "unknown", "answer": "Do tools act as the user or as a shared account? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "unknown", "answer": "Can admins approve or block tools, and can users confirm actions before they run? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] } ], "limitations": [ "Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Search and multi-step Deep Research are core functions; search routing geography is a gap.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Enterprise Ask and Computer search the web. Projects can combine files and web research.", "evidenceIds": [ "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-computer" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "unknown", "answer": "Unknown for admin_toggle. The current help pages do not establish search-backend subprocessor geography or a group-level web-search off switch.", "evidenceIds": [] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Unknown for search_provider. The current help pages do not establish search-backend subprocessor geography or a group-level web-search off switch.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Deep Research creates multi-source reports with charts, executed code and downloadable files. Models are selected automatically.", "evidenceIds": [ "perplexity:perplexity:p-research", "perplexity:perplexity:p-models" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Deep Research and Office output cite web and connected sources; accuracy was not tested.", "evidenceIds": [ "perplexity:perplexity:p-research", "perplexity:perplexity:p-office" ] } ], "limitations": [ "Remaining atomic gaps: admin_toggle, search_provider.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-research", "perplexity:perplexity:p-models", "perplexity:perplexity:p-office" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web search is a paid Custom option; standard Web Fetch is a different feature.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Factsheet explicitly marks Web Search unavailable in Essential/Professional/Premium and available for an additional charge in Custom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "unknown", "answer": "Can admins disable it per organisation or group? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Which search provider handles queries, and where? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "unknown", "answer": "Is multi-step research with a report available? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "unknown", "answer": "Are web sources cited? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] } ], "limitations": [ "Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer supports natural-language automation, scheduled jobs and condition-based triggers.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "computer-cloud", "portable-local" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Users describe multi-step work in prompts and package it in Skills. A visual versioned chain builder was not established.", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-skills" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Recurring Computer tasks run at most hourly, up to 15 per conversation. Unattended runs use isolated agents; insufficient credits cause skips and eventual pauses.", "evidenceIds": [ "perplexity:perplexity:p-tasks" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "partial", "answer": "Enterprise overview describes email, calendar, flight-status and file-condition triggers. Per-connector event coverage and limits remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-computer" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Scheduling and Skills use natural language. Custom MCP requires technical server and authentication setup.", "evidenceIds": [ "perplexity:perplexity:p-tasks", "perplexity:perplexity:p-skills", "perplexity:perplexity:p-mcp" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-skills", "perplexity:perplexity:p-tasks", "perplexity:perplexity:p-mcp" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Workflow automation is listed as a paid Custom option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Factsheet marks workflow automation unavailable on standard editions and chargeable in Custom. A customer-configurable builder is not described.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "unknown", "answer": "Can prompts or assistants run on a schedule? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.", "evidenceIds": [] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "unknown", "answer": "Can external events start a workflow? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.", "evidenceIds": [] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "unknown", "answer": "Is building aimed at business users, IT or developers? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.", "evidenceIds": [] } ], "limitations": [ "Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer executes asynchronous multi-step tasks; universal confirmation and stopping behavior need a trial.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "computer-cloud", "portable-local", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Computer runs asynchronous multi-tool tasks combining research, analysis, documents, email and follow-ups.", "evidenceIds": [ "perplexity:perplexity:p-computer" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "unknown", "answer": "Unknown for visible_steps. No live task was run. A universal side-effect approval policy and exact stop/rollback semantics were not retrieved.", "evidenceIds": [] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Office promises review before edits; Portable asks before cloud steps. Mandatory confirmation for every cloud email/browser action remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-office", "perplexity:perplexity:p-local" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "Unknown for stop_control. No live task was run. A universal side-effect approval policy and exact stop/rollback semantics were not retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: visible_steps, stop_control." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-office", "perplexity:perplexity:p-local" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "AI agents are listed as a paid Custom option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "partial", "answer": "Factsheet marks AI agents unavailable on standard editions and chargeable in Custom; task/tool scope is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "unknown", "answer": "Are steps and tool calls shown? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.", "evidenceIds": [] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "unknown", "answer": "Must the user confirm actions with side effects? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.", "evidenceIds": [] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "Can the user stop a running task? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.", "evidenceIds": [] } ], "limitations": [ "Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The API is billed separately; Enterprise tenant/workspace programmability is unverified.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "api-separate" ], "version": null, "plan": "Separate API account/credits; Enterprise workspace parity unknown", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "api-separate", "name": "Separately billed Perplexity API platform, not Enterprise seat workspace parity", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "partial", "answer": "A separate API platform exists; Enterprise seats exclude API credits. This does not establish an API for Enterprise Projects or custom Skills.", "evidenceIds": [ "perplexity:perplexity:p-billing" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Unknown for knowledge_api. Enterprise billing explicitly separates API usage. No authenticated Enterprise Projects/assistant/document API, inherited API governance matrix or Enterprise MCP-server export was retrieved.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "Enterprise admins cannot manage other users' API credits through Enterprise billing. Inherited workspace audit, model and budget rules for API use remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-billing" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Unknown for mcp_server. Enterprise billing explicitly separates API usage. No authenticated Enterprise Projects/assistant/document API, inherited API governance matrix or Enterprise MCP-server export was retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: knowledge_api, mcp_server." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-billing" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, desktop and mobile clients exist, with platform differences and separate browser products.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "desktop", "portable-local", "mobile" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "desktop", "name": "Perplexity Windows/macOS clients and local-file tools", "type": "desktop" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" }, { "id": "mobile", "name": "Perplexity iOS/Android clients; voice evidence scoped to iOS", "type": "mobile" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Enterprise Ask, Projects and Computer are available on the web.", "evidenceIds": [ "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-projects" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "Native Windows/macOS apps support local files. macOS app control differs from Windows. Portable inference requires supported NVIDIA Windows/Linux hardware.", "evidenceIds": [ "perplexity:perplexity:p-desktop", "perplexity:perplexity:p-local" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "Enterprise homepage links mobile access and iOS voice is documented. Mobile SSO and Android parity were not tested.", "evidenceIds": [ "perplexity:perplexity:p-home", "perplexity:perplexity:p-voice" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Unknown for browser_extension. No managed-client MDM/configuration package or mobile SSO test was retrieved. Comet is a separate browser product and its full enterprise entitlement matrix was not reviewed.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Unknown for managed_deployment. No managed-client MDM/configuration package or mobile SSO test was retrieved. Comet is a separate browser product and its full enterprise entitlement matrix was not reviewed.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Model Council is Max/Enterprise Max on web. Portable inference requires NVIDIA Windows/Linux; desktop app control differs by OS. A complete mobile gap inventory remains unknown.", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-local", "perplexity:perplexity:p-desktop" ] } ], "limitations": [ "Remaining atomic gaps: browser_extension, managed_deployment." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-projects", "perplexity:perplexity:p-desktop", "perplexity:perplexity:p-local", "perplexity:perplexity:p-home", "perplexity:perplexity:p-voice", "perplexity:perplexity:p-models" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A browser-accessed company chatbot with Swisscom Login is offered.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "The offer links activation through My Swisscom Business and describes an online company chatbot; browser access is shown by the published workspace material.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and macOS apps? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "unknown", "answer": "iOS and Android apps with SSO? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Is there a browser extension or sidebar? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "unknown", "answer": "Which features are missing on mobile? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] } ], "limitations": [ "Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer has Microsoft 365 add-ins plus Teams; this requires customer Microsoft access and deployment.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "supported", "answer": "Computer add-ins draft, edit and research inside Word, Excel and PowerPoint. Enterprise Pro/Max are eligible; normal Computer credits apply.", "evidenceIds": [ "perplexity:perplexity:p-office" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "supported", "answer": "Outlook add-in drafts and rewrites email using thread/attachment context. Vendor lists web, new/classic Outlook and Mac.", "evidenceIds": [ "perplexity:perplexity:p-office" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "Teams app supports DMs, mentions and channel tasks, with permissioned Teams search and response posting.", "evidenceIds": [ "perplexity:perplexity:p-teams", "perplexity:perplexity:p-office" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "unknown", "answer": "Unknown for google_workspace_apps. Microsoft add-ins and Teams are documented. Equivalent in-app Google Docs/Sheets/Gmail add-ins and the complete Office version/consent matrix were not retrieved.", "evidenceIds": [] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Paid Perplexity Computer plan and Microsoft app access required. IT assigns Marketplace add-ins through M365 admin centre; Teams may require Entra consent. Full version/consent matrix remains unknown.", "evidenceIds": [ "perplexity:perplexity:p-office", "perplexity:perplexity:p-teams" ] } ], "limitations": [ "Remaining atomic gaps: google_workspace_apps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-office", "perplexity:perplexity:p-teams" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Office add-ins provide rewriting; a dedicated controlled document translation system was not established.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Unknown for document_translation. The Office integration documents rewriting, but no dedicated document-translation service preserving layout, named translation engine, managed glossary or de-CH control matrix was retrieved.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Unknown for translation_engine. The Office integration documents rewriting, but no dedicated document-translation service preserving layout, named translation engine, managed glossary or de-CH control matrix was retrieved.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Unknown for glossaries. The Office integration documents rewriting, but no dedicated document-translation service preserving layout, named translation engine, managed glossary or de-CH control matrix was retrieved.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Unknown for formality_and_variants. The Office integration documents rewriting, but no dedicated document-translation service preserving layout, named translation engine, managed glossary or de-CH control matrix was retrieved.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Word/Outlook add-ins draft, rewrite, summarise and format in place. A separate proofreading service and measured quality were not established.", "evidenceIds": [ "perplexity:perplexity:p-office" ] } ], "limitations": [ "Remaining atomic gaps: document_translation, translation_engine, glossaries, formality_and_variants." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-office" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Basic text translation and rewriting are advertised; de-CH/formality can be requested in assistant instructions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "partial", "answer": "Product describes AI text translation and rewriting using its LLM chatbot; no separate translation service is named.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "partial", "answer": "Guide shows assistant instructions for Swiss spelling, ss instead of ß and informal/formal address. This is prompt guidance, not an enforced locale control.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "supported", "answer": "Translate, rewrite, summarise and create text are advertised across the basic service.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ], "limitations": [ "Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Perplexity offers image generation with explicit enterprise commercial-use permission.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "supported", "answer": "Guide lists GPT Image 1, Nano Banana, Seedream 4.5 and Auto; Nano Banana Pro on Max/Enterprise Max. Models and rolling limits may change.", "evidenceIds": [ "perplexity:perplexity:p-image" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "partial", "answer": "Follow-up edits and regeneration count as new generations. Exact uploaded-image editing operations were not tested.", "evidenceIds": [ "perplexity:perplexity:p-image" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "unknown", "answer": "Unknown for admin_control. Image generation and enterprise commercial use are documented. Exact admin image-feature permissions and every uploaded-image edit operation were not tested.", "evidenceIds": [] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "supported", "answer": "Guide allows commercial use of Enterprise images. Terms assign output rights to the customer where law permits; third-party model terms can apply.", "evidenceIds": [ "perplexity:perplexity:p-image", "perplexity:perplexity:p-terms-gb" ] } ], "limitations": [ "Remaining atomic gaps: admin_control." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-image", "perplexity:perplexity:p-terms-gb" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise voice-conversation entitlement remains unknown. Uploaded recordings separately support transcription and queries; automatic meeting capture remains unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "mobile" ], "version": null, "plan": "Enterprise Pro / Max; consumer iOS voice does not establish Enterprise entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "mobile", "name": "Perplexity iOS/Android clients; voice evidence scoped to iOS", "type": "mobile" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "unknown", "answer": "Unknown for dictation. iOS voice and file transcription are documented. Enterprise-specific voice entitlement, read-aloud controls and Swiss German recognition were not tested.", "evidenceIds": [] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Unknown for read_aloud. iOS voice and file transcription are documented. Enterprise-specific voice entitlement, read-aloud controls and Swiss German recognition were not tested.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Unknown. The public iOS Voice Assistant guide does not establish Enterprise Pro/Max voice-conversation or Enterprise SSO entitlement, and no Enterprise voice fixture was run.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Uploaded audio/video can be transcribed with speaker recognition and queried. Automatic meeting capture and Swiss German quality remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-files" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Unknown for swiss_german_speech. iOS voice and file transcription are documented. Enterprise-specific voice entitlement, read-aloud controls and Swiss German recognition were not tested.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: dictation, read_aloud, voice_conversation, swiss_german_speech.", "The consumer iOS guide is not evidence of Enterprise Pro/Max voice entitlement or Enterprise SSO parity." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-files" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The factsheet includes voice input and audio transcription in all paid editions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Voice input is included across Essential, Professional, Premium and Custom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Can answers be read aloud? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Audio files and transcription are listed; product use cases mention meeting summaries. A live meeting bot, recording method and summary workflow are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.", "evidenceIds": [] } ], "limitations": [ "Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer and assets create Office files with previews, version history and prompt-based iteration.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "partial", "answer": "Computer/Deep Research execute analysis code; Office add-in reads/writes Excel. Correctness and formula preservation were not benchmarked.", "evidenceIds": [ "perplexity:perplexity:p-research", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-office" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "partial", "answer": "Deep Research generates charts; assets insert visuals/tables and PowerPoint can use workbook context. Chart accuracy was not observed.", "evidenceIds": [ "perplexity:perplexity:p-research", "perplexity:perplexity:p-assets", "perplexity:perplexity:p-office", "perplexity:perplexity:p-models" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "DOCX, PDF, XLSX, PPTX and HTML output; Google Drive export when connected.", "evidenceIds": [ "perplexity:perplexity:p-assets" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Preview, follow-up edits and version history support iteration. Specific templates and direct manual editing require downloaded files and external software.", "evidenceIds": [ "perplexity:perplexity:p-assets" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-research", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-office", "perplexity:perplexity:p-assets", "perplexity:perplexity:p-models" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects and organisation links enable collaboration; answer-sharing can cross source ACLs.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud", "m365-addins" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "m365-addins", "name": "Computer Microsoft 365 add-ins and Teams", "type": "integration" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Organisation-only and public links exist. Turning public sharing off does not revoke existing public links.", "evidenceIds": [ "perplexity:perplexity:p-security-hub" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Private-by-default Projects share files, sessions, tasks and instructions through owner/editor/viewer roles.", "evidenceIds": [ "perplexity:perplexity:p-projects" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "partial", "answer": "Teams supports Computer in chats and channels. Concurrent multi-user AI conversation in the Perplexity web client remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-teams" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "supported", "answer": "Shared answers can reveal connector content without permission to open the original file. Static Project copies use Project membership; source ACLs alone do not protect shared answers.", "evidenceIds": [ "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-security-hub", "perplexity:perplexity:p-projects", "perplexity:perplexity:p-teams", "perplexity:perplexity:p-connectors", "perplexity:perplexity:p-connectfaq" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:WORK-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Paid Enterprise SSO and DNS-verified domains exist; enforcement details need a tenant check.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "partial", "answer": "Enterprise material names SAML SSO; setup permits one identity provider by default. Exact protocol versions and OIDC support matrix were not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-hub-faq", "perplexity:perplexity:p-sso" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "SSO is available for paid organisations, scoped here to Enterprise Pro/Max.", "evidenceIds": [ "perplexity:perplexity:p-sso" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "unknown", "answer": "Unknown for mfa. Paid SSO and DNS domain verification are documented. Exact supported protocol versions, customer-enforced MFA and Entra conditional-access behavior were not verified.", "evidenceIds": [] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Unknown for conditional_access. Paid SSO and DNS domain verification are documented. Exact supported protocol versions, customer-enforced MFA and Entra conditional-access behavior were not verified.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "partial", "answer": "Admins verify domains by DNS TXT. Users must be invited for SSO; verification does not establish capture of every personal account on that domain.", "evidenceIds": [ "perplexity:perplexity:p-sso" ] } ], "limitations": [ "Remaining atomic gaps: mfa, conditional_access." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-hub-faq", "perplexity:perplexity:p-sso" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom Login is required; enterprise SSO is a paid Custom option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "partial", "answer": "Basic access requires a valid Swisscom Login. Custom SSO is listed but SAML/OIDC/IdP support is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Factsheet explicitly marks SSO unavailable on standard paid editions and chargeable in Custom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "unknown", "answer": "Can MFA be enforced? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.", "evidenceIds": [] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Can the company claim its email domain? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.", "evidenceIds": [] } ], "limitations": [ "MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:trial-terms" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Core SCIM provisioning and legacy role mapping are documented separately from the gradually rolled-out managed Roles & Permissions directory-group controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Legacy SCIM route: 50 seats or one Enterprise Max seat per SCIM guide; new directory groups/custom roles only on eligible sales-assisted managed plans after UI upgrade", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "partial", "answer": "The SCIM guide documents provisioning for organizations with at least 50 seats or one Max seat. This is not evidence that self-serve Pro/Max includes the newer custom-role or directory-group controls; those depend on eligible sales-assisted plans and UI upgrade.", "evidenceIds": [ "perplexity:perplexity:p-scim", "perplexity:perplexity:p-roles-rollout-correction" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "partial", "answer": "The new Roles & Permissions guide supports upstream, read-only SCIM directory groups on eligible managed plans. Its explicit gradual-upgrade notice reconciles this with the legacy guide's Admin/Member role mapping; entitlement and UI generation must be checked for a specific tenant.", "evidenceIds": [ "perplexity:perplexity:p-scim", "perplexity:perplexity:p-roles-rollout-correction" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "unknown", "answer": "Unknown for jit_provisioning. SCIM and roles pages describe different plan generations. JIT behaviour and complete departing-user/shared-asset reassignment were not verified.", "evidenceIds": [] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "SCIM manages account lifecycle; departing members lose organisation memory and credits do not transfer. Shared Project ownership and data reassignment remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-scim", "perplexity:perplexity:p-memory", "perplexity:perplexity:p-credits" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Admins add/remove users. Removal frees a seat but does not lower the paid seat count or refund the current term; billing reductions apply next period.", "evidenceIds": [ "perplexity:perplexity:p-billing" ] } ], "limitations": [ "Remaining atomic gaps: jit_provisioning.", "New directory-group/custom-role capability is not inferred from the older numeric SCIM threshold. The guides describe different UI generations; no rollout completion is assumed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-scim", "perplexity:perplexity:p-roles", "perplexity:perplexity:p-memory", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-billing", "perplexity:perplexity:p-roles-rollout-correction" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Sales-assisted Roles & Permissions provides delegated roles and group-based feature grants.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Sales-assisted Enterprise; custom roles/groups and SCIM sync depend on contracted plan", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Admin, Member and Billing Admin base roles plus custom roles and delegated permissions. Member applies to everyone; grants are additive.", "evidenceIds": [ "perplexity:perplexity:p-roles" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Custom roles assign users/groups; SCIM groups are read-only in Perplexity. Availability depends on the managed contract.", "evidenceIds": [ "perplexity:perplexity:p-roles" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Organisation master switches bound Computer/Comet grants; connector RBAC enforces runtime permissions. Full group matrix and group model settings remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-roles", "perplexity:perplexity:p-connector-rbac" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "unknown", "answer": "Unknown for multi_entity. New Roles & Permissions are sales-assisted and staged. One-contract multi-entity isolation and the complete group feature matrix were not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: multi_entity." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-roles", "perplexity:perplexity:p-connector-rbac" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise Insights offers adoption and per-user usage exports for eligible organisations.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise with 50 seats or at least one Enterprise Max; admins", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Eligible admins with 50 seats or one Max see Insights users, monthly active users, monthly queries and weekly feature use.", "evidenceIds": [ "perplexity:perplexity:p-analytics" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Feature, internal-files/web and per-user 7/30-day queries documented. Group, model and assistant dimensions remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-analytics" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "partial", "answer": "Usage tables can be filtered and exported. Exact download format/schema was not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-analytics" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "unknown", "answer": "Unknown for privacy_modes. Insights exports and per-user reporting are documented, but a group/model/assistant breakdown and customer pseudonymisation controls were not retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: privacy_modes." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-analytics" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Computer credits have user/group caps and organisation funding limits, with asynchronous authorization refresh.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": "Named usage-limit and funding controls; purchased-pool expiry unverified", "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "partial", "answer": "Credits page shows user grants/use/remainder, group allocations, pool usage and applied limits. This is credit reporting, not a complete currency chargeback ledger.", "evidenceIds": [ "perplexity:perplexity:p-credits" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Named pool caps assign users/groups. Highest group limit wins; personal override precedes group, organisation default and legacy fallback. Auto-refill has a monthly reload limit.", "evidenceIds": [ "perplexity:perplexity:p-credits" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "An empty pool or applicable cap blocks further use; funding or raising limits restores access, subject to asynchronous authorization/SCIM refresh. Purchased-pool expiry is unknown: the guide body says 12 months of inactivity and its FAQ says no current expiry. No non-expiry guarantee or overshoot bound is asserted.", "evidenceIds": [ "perplexity:perplexity:p-credits" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Unknown for chargeback. Credit limits are documented, but no complete cost-centre chargeback export schema or measured enforcement/cache latency was retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: chargeback.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search.", "Purchased-pool expiry is explicitly excluded from the confirmed budget-control finding. Monthly seat grants separately expire at cycle end." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-credits" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Eligible enterprises can stream content-bearing audit events to a SIEM; this enables admin access to prompts and answers.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise with 50 seats or one Enterprise Max; audit webhook enabled", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Events cover login, settings, membership, roles/groups, files, connectors and Computer tasks/actions/errors.", "evidenceIds": [ "perplexity:perplexity:p-audit" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "partial", "answer": "Query payload includes text; answer payload includes full answer and model. Audit configuration enables export. Fine-grained content exclusions remain unverified; admin-private chat cannot be assumed.", "evidenceIds": [ "perplexity:perplexity:p-audit", "perplexity:perplexity:p-roles" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "Realtime HTTP POST JSON with bearer/custom auth; Splunk HEC supported. Slack truncates metadata to 500 characters/value and 2,500 total, so it is not a full-content archive.", "evidenceIds": [ "perplexity:perplexity:p-audit" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Unknown for ediscovery. Audit webhooks are documented. Vendor log retention, replay guarantees, tamper resistance, legal hold and an eDiscovery integration were not retrieved.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Guide tells customers to retain/export logs long term. Vendor retention, replay window and immutability were not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-audit" ] } ], "limitations": [ "Remaining atomic gaps: ediscovery." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-audit", "perplexity:perplexity:p-roles" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:ADM-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom guardrails are marketed; trial users accept vendor usage terms at login.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "unknown", "answer": "Can admins set organisation-wide instructions? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.", "evidenceIds": [] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "partial", "answer": "Free Trial B.3 states user usage terms are displayed at login and accepted by use. A customer-authored policy/explicit acknowledgement control is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "unknown", "answer": "Are content filters configurable? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.", "evidenceIds": [] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.", "evidenceIds": [] } ], "limitations": [ "Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "AWS storage is named for connector copies; a full cloud residency commitment is unavailable.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "portable-local" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": null, "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "FAQ names AWS S3 for connector copies without a region. Cloud chat/index residency and EU/Swiss SKU remain unknown; Portable local files/models can remain on the customer's device.", "evidenceIds": [ "perplexity:perplexity:p-connectfaq", "perplexity:perplexity:p-local" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Portable local inference runs on the customer's device; approved cloud steps leave it. Cloud per-provider inference countries remain unknown.", "evidenceIds": [ "perplexity:perplexity:p-local" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Unknown for backups_logs_region. Cloud connector copies use AWS S3, but no binding Enterprise storage/inference/backups/logs/support region matrix or Swiss/EU residency SKU was retrieved. Portable local execution is scoped separately.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Security material describes just-in-time scoped staff production access, without access countries or customer region restrictions.", "evidenceIds": [ "perplexity:perplexity:p-security" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Unknown for swiss_hosting. Cloud connector copies use AWS S3, but no binding Enterprise storage/inference/backups/logs/support region matrix or Swiss/EU residency SKU was retrieved. Portable local execution is scoped separately.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "unknown", "answer": "Unknown for residency_plan. Cloud connector copies use AWS S3, but no binding Enterprise storage/inference/backups/logs/support region matrix or Swiss/EU residency SKU was retrieved. Portable local execution is scoped separately.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: backups_logs_region, swiss_hosting, residency_plan.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search.", "Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-connectfaq", "perplexity:perplexity:p-local", "perplexity:perplexity:p-security" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom describes Swiss storage and inference; trial Web Fetch may send URLs to an EU third party.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Trial terms C.8 locate Swiss AI Platform and related login/chat/usage databases at Swisscom data centres in Switzerland. Paid offer also claims all customer data stored in Switzerland; file/index topology is unspecified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "Swiss AI Platform processing is exclusively in Swisscom Swiss data centres under trial C.8; current paid offer claims Swiss storage and processing. These are hosted open models, not calls to their originating providers.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? Unknown. Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Factsheet advertises support directly from Switzerland. This does not establish every staff access location or privileged-support boundary.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "supported", "answer": "Swisscom Cloud in Switzerland is the stated hosting for this Assistant.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Swiss hosting is advertised for all editions. Free Trial C.8 explicitly permits Web Fetch to transmit referenced URLs to an unnamed external EU provider. Custom search data flows were not documented.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] } ], "limitations": [ "Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cloud Enterprise and Portable local execution coexist; local mode is not a complete hosted Enterprise replacement.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "computer-cloud", "portable-local" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": null, "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" }, { "id": "portable-local", "name": "Portable Computer local inference on supported NVIDIA Windows/Linux hardware", "type": "desktop" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "partial", "answer": "Enterprise is vendor-hosted. Computer cloud tasks have isolated per-session environments; complete SaaS multi-tenancy architecture was not published in the inspected guide.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-computer" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "unknown", "answer": "Unknown for dedicated_instance. Portable Computer supports local execution, but no whole-Enterprise single-tenant, customer-cloud, on-prem or air-gap deployment terms or seat floor were retrieved.", "evidenceIds": [] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Unknown for customer_cloud. Portable Computer supports local execution, but no whole-Enterprise single-tenant, customer-cloud, on-prem or air-gap deployment terms or seat floor were retrieved.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "partial", "answer": "Portable runs model, agent, scheduler, queue, local index and sandbox on customer hardware. Whole Enterprise control plane/Projects/SSO hosting and seat minimum remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-local" ] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "partial", "answer": "Local tasks do not need a cloud round trip after setup. Sign-in, model/engine downloads and cloud steps need internet. Fully air-gapped Enterprise operation and offline licence lifetime remain unknown.", "evidenceIds": [ "perplexity:perplexity:p-local" ] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "supported", "answer": "Local mode excludes Brain/saved memory and loads one smaller model at a time. Web research, frontier models or cloud tools may require approved, credit-consuming escalation.", "evidenceIds": [ "perplexity:perplexity:p-local" ] } ], "limitations": [ "Remaining atomic gaps: dedicated_instance, customer_cloud." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-computer", "perplexity:perplexity:p-local" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise terms prohibit model training; per-provider retention and review are unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Enterprise terms 1.3.3 prohibit using customer content to train, retrain, fine-tune or improve generative AI. Nonpersonal/aggregated usage data can improve operations. Specific product terms control conflicts.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "supported", "answer": "Same clause prohibits authorising third parties to train on customer content. Provider contracts and retention exceptions were not inspected.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "unknown", "answer": "Unknown for provider_retention. Enterprise no-training terms are explicit. Per-model abuse-monitoring retention, zero-retention add-ons and provider human-review rules were not retrieved.", "evidenceIds": [] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Enforced Incognito retains sessions/attachments for 24 hours. Provider-level zero-retention contracts or add-ons were not established.", "evidenceIds": [ "perplexity:perplexity:p-security-hub" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "Vendor documents just-in-time staff production access. Model-provider human-review rules remain unknown; absolute no-staff-access cannot be claimed.", "evidenceIds": [ "perplexity:perplexity:p-security" ] } ], "limitations": [ "Remaining atomic gaps: provider_retention." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-security-hub", "perplexity:perplexity:p-security" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Trial terms prohibit training on submitted data; the paid offer repeats the no-training claim.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Trial C.9 limits submitted data to its requested purpose and forbids training/developing the LLM. Paid offer makes the same claim but no paid DPA was retrieved.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Trial C.8 uses publicly available unchanged open models on Swisscom infrastructure. Data training by external model providers is not described; paid page says no company-data model training.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "unknown", "answer": "How long do model providers keep prompts, including for abuse monitoring? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.", "evidenceIds": [] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "unknown", "answer": "Is zero data retention available, and on which plan? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.", "evidenceIds": [] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "Can provider staff review content? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.", "evidenceIds": [] } ], "limitations": [ "Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The cited English DPA describes personal-data deletion/return within 30 days after service end, subject to its exceptions. This does not establish the terms of a French-language or individually negotiated agreement.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": "English en-GB DPA August 13, 2026 and Enterprise terms August 3, 2026; French edition not included in contractual finding", "plan": "Enterprise agreement incorporating the cited English DPA; executed agreement and alternate-language contract terms unverified", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Session files default to seven days; My Files/Projects persist under their own deletion policies. Enforced Incognito retains sessions/attachments for 24 hours. Ordinary default session duration remains unknown.", "evidenceIds": [ "perplexity:perplexity:p-retention", "perplexity:perplexity:p-security-hub" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "supported", "answer": "Custom session retention requires 50 seats or one Max, measured from last activity. Shortening hides older data immediately and deletes within seven days; pre-join personal sessions excluded.", "evidenceIds": [ "perplexity:perplexity:p-retention" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Under the cited August 13 English DPA, Annex 1 uses the earlier of customer deletion or 30 days after service end. This is an English-document finding only; application retention policies apply and backup completion was not tested.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-retention" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "supported", "answer": "Section 10 of the cited English DPA requires personal-data deletion/return within 30 days after service end, with legal retention exceptions. The English Enterprise terms allow automated backups under standard deletion procedures. The finding applies only where those documents govern.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-terms-gb" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "The July 2025 French Annex uses later-of wording. It is not treated as an equivalent translation or superseded contract. Applicable language/version for a particular customer remains unknown; this claim is restricted to the named English documents." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-retention", "perplexity:perplexity:p-security-hub", "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-terms-gb" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Unconverted trial data is deleted three months after trial end.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Trial C.9 retains assistants/chat histories for potential paid conversion and deletes all trial data if no purchase occurs within three months after trial end. Paid default chat/file/index/log retention is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "unknown", "answer": "Can admins set retention periods? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.", "evidenceIds": [] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "unknown", "answer": "Can users delete their chats and files permanently? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.", "evidenceIds": [] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "unknown", "answer": "What is deleted at contract end, and when? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.", "evidenceIds": [] } ], "limitations": [ "Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA defines subprocessors and change notices; full current country inventory remains a gap.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "DPA links the Trust Center list; full current dated rows were not extractable.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "Unknown for subprocessor_countries. The DPA links the Trust Center subprocessor list, whose full current dated contents were not extractable. Parent structure and each subprocessor country remain unverified.", "evidenceIds": [] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "Nonmodel subprocessors have ten business days' prior notice via list/in-product/email; email requires subscription, objections within five business days. Model changes get notice/list update; remedy is stop using that model.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Counterparty is Perplexity AI, Inc.; contract law is California. Ultimate parent and incorporation jurisdiction were not sourced.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "partial", "answer": "DPA incorporates EU SCC modules 2/3 and UK addendum, with Irish SCC law/courts and Irish DPC. Swiss-specific adaptations were not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "partial", "answer": "DPA requires notice of binding law-enforcement requests where legally permitted. Transparency statistics and a broader challenge policy were not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb" ] } ], "limitations": [ "Remaining atomic gaps: subprocessor_countries." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-terms-gb" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Trial contract identifies a Swiss provider and an unnamed EU Web Fetch processor.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "unknown", "answer": "Is a dated sub-processor list published? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "partial", "answer": "Trial C.8 permits an external EU third party for URL retrieval; its identity is not listed. Swiss AI Platform itself runs in Switzerland.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "unknown", "answer": "Are customers notified of sub-processor changes? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Trial names Swisscom (Switzerland) Ltd as provider. The parent incorporation/ownership was not independently re-retrieved in this pass.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "unknown", "answer": "Which transfer mechanism applies to non-EU/CH processing? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "Is there a published government-access or transparency policy? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] } ], "limitations": [ "No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A public DPA and California Enterprise terms exist; DACH-specific regulatory packages are unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Public English DPA updated August 13, 2026, incorporated into Enterprise terms. Negotiability unknown.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-terms-gb" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "DPA expressly covers GDPR, UK privacy, SCCs and generic applicable privacy laws. Explicit revised Swiss DSG adaptation was not located.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "Enterprise agreement 11.1 chooses California law and San Francisco County state/federal courts. EU SCCs separately choose Irish law/courts.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-dpa-gb" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "unknown", "answer": "Unknown for ai_act_materials. Current English Enterprise terms and DPA were retrieved. Negotiation terms, explicit revDSG addendum, EU AI Act package and FINMA sector materials were not retrieved.", "evidenceIds": [] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Security material describes HIPAA alignment. Full BAA/regulatory scope and FINMA material were not retrieved; alignment does not establish blanket healthcare suitability.", "evidenceIds": [ "perplexity:perplexity:p-security" ] } ], "limitations": [ "Remaining atomic gaps: ai_act_materials." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-security" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SOC 2 Type II and independent testing are vendor claims, not inspected attestations.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "unknown", "answer": "Unknown for iso_27001. Public security material claims SOC 2 Type II. Auditor, coverage dates, full reports, ISO scope/validity, BSI C5 and independent penetration-test results were not retrieved.", "evidenceIds": [] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "Vendor claims SOC 2 Type II. Auditor, report period, covered systems, exceptions and current validity were not inspected.", "evidenceIds": [ "perplexity:perplexity:p-security" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "Unknown for c5. Public security material claims SOC 2 Type II. Auditor, coverage dates, full reports, ISO scope/validity, BSI C5 and independent penetration-test results were not retrieved.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "unknown", "answer": "Unknown for other_certifications. Public security material claims SOC 2 Type II. Auditor, coverage dates, full reports, ISO scope/validity, BSI C5 and independent penetration-test results were not retrieved.", "evidenceIds": [] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "Security page directs documentation requests to Trust Center. Reports were not downloaded and access conditions remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-security" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "Vendor states annual independent penetration testing. Scope, report date, findings and remediation were not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-security" ] } ], "limitations": [ "Remaining atomic gaps: iso_27001, c5, other_certifications." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-security" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Encrypted connector credentials and isolated task environments are documented; customer keys are a gap.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "partial", "answer": "FAQ says connector credentials are encrypted at rest/in transit. Full chat/file cipher and key matrix were not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-connectfaq", "perplexity:perplexity:p-security" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "unknown", "answer": "Unknown for customer_managed_keys. The FAQ describes encrypted connector credentials and the security page describes access control. Customer-managed keys, SaaS private networking and detailed tenant-key isolation were not retrieved.", "evidenceIds": [] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "MCP can use Cloudflare Access credentials for protected tools. This does not establish private connectivity or IP restrictions for the whole Enterprise app.", "evidenceIds": [ "perplexity:perplexity:p-mcp" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "partial", "answer": "Computer isolates each task's cloud filesystem/browser/sandbox from other users and organisation networks. SaaS database/key isolation remains unverified.", "evidenceIds": [ "perplexity:perplexity:p-computer" ] } ], "limitations": [ "Remaining atomic gaps: customer_managed_keys.", "Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-connectfaq", "perplexity:perplexity:p-security", "perplexity:perplexity:p-mcp", "perplexity:perplexity:p-computer" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Profession-specific secrecy undertaking and add-on remain unknown; general confidentiality and scoped content-access controls do not establish §203 StGB or Art.321 StGB coverage.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": null, "plan": "Enterprise Pro/Max; cloud Enterprise, with optional customer audit export", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "No profession-specific DE/CH contractual scope verified; deployment/provider regions follow the other scoped claims.", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Unknown. Reviewed current English Enterprise terms, August13 DPA, Security Hub, security page and targeted first-party professional-secrecy searches. No §203 StGB or Art.321 StGB contract template or dedicated secrecy SKU was retrieved. No NDA or sales request was made. A DPA or no-training clause alone does not answer whether a profession-specific undertaking is signed.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Unknown. No retrieved §203/Art.321 undertaking establishes flow-down to all relevant subcontractors/model providers. General DPA confidentiality is not equivalent.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Unknown. No documented profession-specific plan, dedicated instance option or paid secrecy add-on and its entitlements/pricing were established.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Security material describes just-in-time vendor production access; DPA4.d requires confidentiality for people processing personal data. Eligible Enterprise audit exports include full queries/answers to customer endpoints. Per-provider plaintext access/retention and any profession-specific staff/subprocessor restrictions remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-security", "perplexity:perplexity:p-audit" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Unknown. Reviewed current English Enterprise terms, August13 DPA, Security Hub, security page and targeted first-party professional-secrecy searches. No §203 StGB or Art.321 StGB contract template or dedicated secrecy SKU was retrieved. No NDA or sales request was made. General data-flow/security pages are available but do not document such a secrecy offering.", "evidenceIds": [] } ], "limitations": [ "Contract facts only; no legal suitability assessment. No profession-specific commitment or paid option inferred from generic confidentiality, hosting, encryption or no-training terms.", "Public, unauthenticated source pass only; no sales contact, NDA request or authenticated access-control test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb", "perplexity:perplexity:p-security", "perplexity:perplexity:p-audit" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-09", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise seats have public USD prices; Computer extras use credits with unpriced conversion.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Per-seat monthly/annual subscription plus Computer credits and optional pool; API billed separately.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "Retrieved October 21, 2026: Enterprise Pro USD40/seat/month or USD400/year; Max USD325/month or USD3,250/year, excl tax. Potential 250+ discounts not assumed.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-terms-gb" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "Computer includes 500 credits/Pro seat/month or 15,000/Max, expiring each cycle. Ask/standard Search do not use these credits; session/file limits still apply.", "evidenceIds": [ "perplexity:perplexity:p-credits", "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-filelimits" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Admins purchase pooled credits/auto-refill after billing consent; API credits separate. Advanced roles/connector RBAC depend on managed contracts; separate prices unknown.", "evidenceIds": [ "perplexity:perplexity:p-credits", "perplexity:perplexity:p-billing", "perplexity:perplexity:p-roles" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "After individual credits, use draws purchased pool within the applicable cap. Dollar-per-credit/task tariff was not established; currency overage remains unknown.", "evidenceIds": [ "perplexity:perplexity:p-credits" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-filelimits", "perplexity:perplexity:p-roles" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom publishes monthly organisation packages in CHF excluding VAT.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Flat monthly price per company package with user, storage and token caps; Custom is quoted.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "As retrieved 2026-10-21: Essential CHF 149/month up to 10 users; Professional CHF 399 up to 40; Premium CHF 799 up to 100, all excluding VAT. Custom has no public numerical price.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "Essential 5 GB/20m tokens; Professional 40 GB/75m; Premium 150 GB/200m monthly company tokens. Web Fetch requests/month 500/2,000/5,000 respectively. Assistant caps 3/5/7 per user.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Custom Web Search, SSO, agents and workflows cost extra per matrix; rates are not public.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "unknown", "answer": "What do usage beyond limits and premium models cost? Unknown. Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources.", "evidenceIds": [] } ], "limitations": [ "Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Annual Pro-seat floors are calculable; total shared-scenario cost remains a floor plus unknown extras.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": null, "plan": "All seats Enterprise Pro at USD400/year; optional Max and managed features excluded from baseline", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Twelve months, excl VAT, no discounts; mix averages 330 messages/user/month. All 200 seats Enterprise Pro at USD400/year: USD80,000.00 = EUR71,333.04 = CHF65,890.33, using ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237. Total is this floor plus unknown Computer extras, managed-plan features, support and implementation.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-entpro", "perplexity:perplexity:fx-ecb" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Twelve months, excl VAT, no discounts; mix averages 330 messages/user/month. All 1,000 seats Enterprise Pro at USD400/year: USD400,000.00 = EUR356,665.18 = CHF329,451.63, using ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237. Total is this floor plus unknown Computer extras, managed-plan features, support and implementation.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-entpro", "perplexity:perplexity:fx-ecb" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Twelve months, excl VAT, no discounts; mix averages 330 messages/user/month. All 5,000 seats Enterprise Pro at USD400/year: USD2,000,000.00 = EUR1,783,325.90 = CHF1,647,258.14, using ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237. Total is this floor plus unknown Computer extras, managed-plan features, support and implementation.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-entpro", "perplexity:perplexity:fx-ecb" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Ask/standard Search are outside Computer credits; 330 messages do not have a fixed Computer-credit conversion. Task cost and currency tariff remain unknown; no model/token proxy is used for proprietary credits.", "evidenceIds": [ "perplexity:perplexity:p-entpro", "perplexity:perplexity:p-credits" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "Unknown credit tariff/task consumption, managed entitlements, optional Max mix, premium data contracts, local hardware, implementation and support. No invented discounts or complete total.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-roles" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-entpro", "perplexity:perplexity:fx-ecb", "perplexity:perplexity:p-roles" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. The 200, 1,000 and 5,000-seat scenarios require a Custom quote and cannot be priced from packages capped at 100 users.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Custom base price, token pool/overage, connectors, agents, SSO and service costs are unpriced. Multiple standard packages are not assumed to form one enterprise contract.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ], "limitations": [ "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:ecb-fx" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise self-serve subscriptions are available, but the vendor explicitly offers no self-serve trial.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "Individual Free access exists; Enterprise is paid. Free business governance entitlements were not established.", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-sso" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unsupported", "answer": "FAQ expressly says no self-serve Enterprise Pro/Max trials. Assisted evaluation may be offered through sales; no contact made.", "evidenceIds": [ "perplexity:perplexity:p-billing" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "No self-serve trial. Assisted evaluation SSO, connector and admin entitlements remain unknown; individual Free cannot verify them.", "evidenceIds": [ "perplexity:perplexity:p-billing" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Paid self-serve purchase exists. Free Enterprise evaluation needs assistance per FAQ; advanced managed roles are sales-assisted.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-roles" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-models", "perplexity:perplexity:p-sso", "perplexity:perplexity:p-billing", "perplexity:perplexity:p-roles" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A one-month business trial is self-activated by eligible My Swisscom Business administrators.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "unknown", "answer": "Is there a free tier for business use? Unknown. No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run.", "evidenceIds": [] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "Offer provides one month free, up to 2 assistants/user and 10m tokens/company. Activation requires My Swisscom Business administrator rights and Swisscom Login. New noncustomers are directed to contact Swisscom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "Published trial includes assistant creation and company token allowance; SSO/connectors/admin entitlement and seat count are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Existing eligible company administrators can activate online; people without a Swisscom customer account are directed to contact Swisscom. Custom evaluation requires scope clarification.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ], "limitations": [ "No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public USD monthly/annual plans coexist with managed contract pricing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "Terms refer minimum seats to ordering documentation/account; no numeric minimum retrieved. The 50-seat feature qualifier is not a subscription minimum.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-billing" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Monthly and annual billing; annual Pro USD400 and Max USD3,250 per seat.", "evidenceIds": [ "perplexity:perplexity:p-billing" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Removing users does not reduce billing. Admin reduces paid seats in Billing for next month/annual renewal without current-term refund; seat increases prorated immediately.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-terms-gb" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Invoices/wire available. Terms specify USD and Perplexity AI, Inc.; European-entity EUR/CHF invoicing was not established.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-terms-gb" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partial. Seat prices and quotas public; advanced managed entitlements, Computer variable cost and premium partner costs unpriced here.", "evidenceIds": [ "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-roles" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-billing", "perplexity:perplexity:p-credits", "perplexity:perplexity:p-roles" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "There is no minimum contract duration; cancellation is 30 days to calendar-month end.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "Offer explicitly says no minimum contract duration; organisation package caps apply, with Custom terms separately quoted.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "partial", "answer": "Monthly subscription/package prices; no minimum duration. Annual prepayment options are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Cancel online with 30 days notice to month-end. Upgrades bill pro rata from upgrade day; downgrades only on the first day of a following month.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "CHF excluding VAT prices are published by Swisscom. EUR invoicing and a paid contracting-entity invoice specimen are not established.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified. Standard monthly prices and capacities are public; Custom, overage and add-on rates require a quote.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ], "limitations": [ "Annual-billing options, price-change policy, EUR invoices and complete Custom commitments are not documented in accessible sources." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The Enterprise service is proprietary with a business-use subscription licence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Nonexclusive, nontransferable, nonsublicensable business-use service licence; Perplexity/licensors retain IP. Complete component/model licence inventory not retrieved.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "Named accounts limited to purchased seats; sharing accounts forbidden. White-label rights were not established.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "partial", "answer": "Hosted Enterprise administration falls under the proprietary service agreement. This does not establish that every component is closed.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-terms-gb" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Free Trial terms grant a restricted service-use licence and reserve intellectual property.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Trial B.1/B.6 gives non-exclusive non-transferable internal-business use and prohibits copying, modifying or distributing the chatbot. This is distinct from the open licences of underlying model weights.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "Custom branding with name/logo/colours is included in paid basic features; trial bars copying or modifying the chatbot. Full paid component licence and seat restrictions remain unavailable.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unknown. Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents.", "evidenceIds": [] } ], "limitations": [ "Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Audit events and files provide some exits, but complete tenant and assistant export is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "computer-cloud" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" }, { "id": "computer-cloud", "name": "Enterprise Computer cloud tasks and scheduled automation", "type": "web" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Eligible audit webhooks stream queries/full answers prospectively. A retrospective complete tenant-chat export was not established.", "evidenceIds": [ "perplexity:perplexity:p-audit" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "partial", "answer": "Custom Skills accept SKILL.md/ZIP. Export of installed Skills, Project instructions and connections was not established.", "evidenceIds": [ "perplexity:perplexity:p-skills-20261026" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "Download files is a current permission for downloadable user uploads, including session and Project files; connector files retain source permissions. This is not a bulk export of all indexed content, metadata or ACLs. The retired organization-repository ZIP procedure is only lifecycle evidence.", "evidenceIds": [ "perplexity:perplexity:p-security-hub-20261026", "perplexity:perplexity:p-roles-20261026" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Audit JSON and DOCX/PDF/XLSX/PPTX/HTML assets are documented. A complete machine-readable tenant/knowledge-state export was not established.", "evidenceIds": [ "perplexity:perplexity:p-audit", "perplexity:perplexity:p-assets" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "partial", "answer": "DPA gives 30-day personal-data delete/return deadline with legal exceptions. A customer retrieval UI or guaranteed window was not established.", "evidenceIds": [ "perplexity:perplexity:p-dpa-gb-20261026" ] } ], "limitations": [ "chat_export: Eligible audit webhooks stream queries/full answers prospectively. A retrospective complete tenant-chat export was not established.", "assistant_export: Custom Skills accept SKILL.md/ZIP. Export of installed Skills, Project instructions and connections was not established.", "knowledge_export: Download files is a current permission for downloadable user uploads, including session and Project files; connector files retain source permissions. This is not a bulk export of all indexed content, metadata or ACLs. The retired organization-repository ZIP procedure is only lifecycle evidence.", "export_format: Audit JSON and DOCX/PDF/XLSX/PPTX/HTML assets are documented. A complete machine-readable tenant/knowledge-state export was not established.", "post_termination_window: DPA gives 30-day personal-data delete/return deadline with legal exceptions. A customer retrieval UI or guaranteed window was not established." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-audit", "perplexity:perplexity:p-skills-20261026", "perplexity:perplexity:p-assets", "perplexity:perplexity:p-dpa-gb-20261026", "perplexity:perplexity:p-security-hub-20261026", "perplexity:perplexity:p-roles-20261026" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public help, support contact and status exist; contractual service levels remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Help/contact support and Enterprise email; Portable guide mentions in-product live chat. Response times and languages remain unverified.", "evidenceIds": [ "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-local" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Unknown for support_languages. Public help and status exist, but contracted uptime credits, support languages and a Swiss/DACH delivery entity were not retrieved.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "unknown", "answer": "Unknown for regional_presence. Public help and status exist, but contracted uptime credits, support languages and a Swiss/DACH delivery entity were not retrieved.", "evidenceIds": [] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Unknown for uptime_sla. Public help and status exist, but contracted uptime credits, support languages and a Swiss/DACH delivery entity were not retrieved.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "partial", "answer": "Public status covers website, app, Computer and API with a calendar. History completeness and contracted SLA were not audited.", "evidenceIds": [ "perplexity:perplexity:p-status-web" ] } ], "limitations": [ "Remaining atomic gaps: support_languages, regional_presence, uptime_sla." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-terms-gb", "perplexity:perplexity:p-local", "perplexity:perplexity:p-status-web" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Personal Swisscom support is included; trial terms disclaim availability guarantees.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Personalised support is a basic feature across editions; page supplies an enquiry form. Contractual response-time channels are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "supported", "answer": "Factsheet identifies Swisscom (Switzerland) Ltd Enterprise Customers in Berne and support directly from Switzerland.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "partial", "answer": "Free Trial B.4 explicitly provides no availability/accessibility guarantee. Paid uptime SLA and credits were not retrieved.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "unknown", "answer": "Is there a public status page with history? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.", "evidenceIds": [] } ], "limitations": [ "Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:trial-terms" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "perplexity", "claimId": "perplexity:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Vendor guides and business task examples exist; included adoption services remain unpriced.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Cloud region and residency option unverified; local device location customer-controlled", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Enterprise Ask, Projects and Search web client", "type": "web" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Unknown for onboarding_service. Public examples and help guides exist. Included onboarding, language-specific user training, champion programmes and separately priced adoption services were not established.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "unknown", "answer": "Unknown for user_training. Public examples and help guides exist. Included onboarding, language-specific user training, champion programmes and separately priced adoption services were not established.", "evidenceIds": [] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Computer and Microsoft integration guides give research, analysis, document and email examples. Skills provide reusable task instructions.", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-office", "perplexity:perplexity:p-skills" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Unknown for adoption_programme. Public examples and help guides exist. Included onboarding, language-specific user training, champion programmes and separately priced adoption services were not established.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Unknown for service_cost. Public examples and help guides exist. Included onboarding, language-specific user training, champion programmes and separately priced adoption services were not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: onboarding_service, user_training, adoption_programme, service_cost." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "perplexity:perplexity:p-computer", "perplexity:perplexity:p-office", "perplexity:perplexity:p-skills" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public videos and a setup guide support self-service assistant creation.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Offer links FAQ videos for starting a trial, building an assistant and custom prompts; the guide provides a German walkthrough. Formal training languages and inclusion are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Published HR, support, manuals, correspondence and sales examples plus example instructions provide use-case material.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Which services cost extra? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.", "evidenceIds": [] } ], "limitations": [ "Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] } ] } ], "sources": [ { "id": "perplexity:perplexity:p-models", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10354919-what-advanced-ai-models-are-included-in-my-subscription", "title": "Advanced AI models included in subscriptions", "locator": "Enterprise table; modes and availability notes; snapshot October 17, 2026", "sourceDate": "2026-10-17", "retrievedAt": "2026-10-21", "finding": "Lists current Enterprise Search models and user/automatic routing; availability depends on settings, rollout and region." }, { "id": "perplexity:perplexity:p-local", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/20260915-what-is-portable-computer", "title": "What is Portable Computer?", "locator": "Requirements; local/cloud routing; controls and offline FAQ", "sourceDate": "2026-09-15", "retrievedAt": "2026-10-21", "finding": "Portable runs local models on supported NVIDIA hardware, including Enterprise plans; cloud escalation needs approval, memory remains cloud-only." }, { "id": "perplexity:perplexity:p-files", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10354807-file-uploads", "title": "File uploads", "locator": "Supported input and long-file processing", "sourceDate": "2026-09-07", "retrievedAt": "2026-10-21", "finding": "Files, images and audio/video transcription are documented; long documents use selected parts. Generic size limits are not substituted for Enterprise." }, { "id": "perplexity:perplexity:p-filelimits", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/12009761-enterprise-file-limits", "title": "Enterprise file limits", "locator": "Ask, Computer, weekly sessions and Projects tables", "sourceDate": "2026-10-08", "retrievedAt": "2026-10-21", "finding": "Ask permits 30 files of 50 MB per upload; Computer 200 MB/file; Projects up to 10,000 files, 5 GB total and 100 MB/file. Organisation repository retirement is stated." }, { "id": "perplexity:perplexity:p-computer", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13901210-computer-for-enterprise", "title": "Computer for Enterprise", "locator": "Task orchestration, triggers, isolation and model settings", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Multi-step tasks use tools and generated files, inherited governance, per-task isolated cloud environment and per-step models." }, { "id": "perplexity:perplexity:p-audit", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11652747-audit-logs", "title": "Audit logs", "locator": "Eligibility, event taxonomy, full query/answer payload and SIEM webhooks", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "50seats or oneMax can stream query/answer/admin/Computer events as JSON; Splunk HEC supported; Slack payloads truncate content." }, { "id": "swisscom-assistant:swisscom-assistant:offer", "productId": "swisscom-assistant", "kind": "vendor-claimed", "url": "https://www.swisscom.ch/en/business/sme/it-cloud/new-way-of-working/swiss-ai-assistant.html", "title": "Swiss AI Assistant offer and FAQ", "locator": "Basic features; edition cards; Custom; FAQ; Additional offer terms", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lists Swiss hosting, current selectable models, flat-rate packages, Swisscom Login, trial retention and commercial conditions." }, { "id": "swisscom-assistant:swisscom-assistant:factsheet", "productId": "swisscom-assistant", "kind": "vendor-claimed", "url": "https://documents.swisscom.com/product/filestore/lib/1f276f70-63fc-4e15-8cc1-086ae198fdea/factsheet_swiss_a_assistant-en.pdf?idxme=pex-search", "title": "Swiss AI Assistant factsheet", "locator": "Page 2 hosted service; page 3 feature matrix and legend", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lists document/audio/image features and marks web search, SSO, agents and workflow automation unavailable on standard editions and chargeable in Custom." }, { "id": "perplexity:perplexity:p-changelog", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/changelog", "title": "Perplexity changelog", "locator": "October 19, October 5, September 21 and August 2026 releases", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated product/model releases are public; these are arrival dates, not a three-release provider-lag dataset." }, { "id": "swisscom-assistant:swisscom-assistant:announcement", "productId": "swisscom-assistant", "kind": "vendor-claimed", "url": "https://www.swisscom.ch/en/about/news/2026/02/18-swiss-ai-assistant.html", "title": "Swiss AI Assistant knowledge-management announcement", "locator": "AI with clear data sovereignty; AI introduction; AI strategy", "sourceDate": "2026-02-18", "retrievedAt": "2026-10-21", "finding": "Describes Swiss-operated unchanged open models, future Apertus availability and the distinct Swiss AI Platform portfolio." }, { "id": "perplexity:perplexity:p-credits", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13901296-how-credits-work-for-enterprise-organizations-admin-guide", "title": "Enterprise credits admin guide", "locator": "Individual/pool allocations; named usage limits; FAQ", "sourceDate": "2026-09-09", "retrievedAt": "2026-10-21", "finding": "Monthly Computer allocations are 500/Pro and 15,000/Max credits; user/group pool caps and auto-refill exist. The page conflicts about pool-credit expiry." }, { "id": "perplexity:perplexity:p-tasks", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11521526-perplexity-tasks", "title": "Perplexity Tasks", "locator": "Scheduled Computer runs, cadence, unattended tasks and credits", "sourceDate": "2026-09-21", "retrievedAt": "2026-10-21", "finding": "Recurring natural-language tasks minimum hourly, up to15 per conversation; no credits causes skipped runs and repeated skips pause them." }, { "id": "perplexity:perplexity:p-roles", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11187754-enterprise-roles-and-permissions", "title": "Enterprise roles and permissions", "locator": "Sales-assisted availability; base/custom roles; groups and master switches", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Managed-plan Admin/Member/BillingAdmin, custom roles and synced groups; feature grants additive; model settings remain organisation-wide in inspected text." }, { "id": "perplexity:perplexity:p-office", "productId": "perplexity", "kind": "vendor-claimed", "url": "https://www.perplexity.ai/en-GB/hub/products/integrations/microsoft", "title": "Perplexity Computer in Microsoft Office", "locator": "App capabilities, supported plans, deployment and Outlook clients", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Computer add-ins support Word/Excel/PowerPoint/Outlook plus Teams; Microsoft admin centre assigns users/groups; Enterprise Pro/Max use normal Computer credits." }, { "id": "perplexity:perplexity:p-projects", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10352961-what-are-projects", "title": "What are Projects?", "locator": "Instructions, sharing permissions, files and Brain", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Persistent workspaces with instructions, files, tasks and owner/editor/viewer access; Brain updates can spend owner credits." }, { "id": "perplexity:perplexity:p-connectors", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10672063-introduction-to-file-connectors-for-enterprise-organizations", "title": "File connectors for Enterprise organisations", "locator": "Live search, attachments, Project imports and sharing boundary", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Live search uses source queries; Project import makes static copies. Shared answers can reveal connected content to recipients without original-file permission." }, { "id": "perplexity:perplexity:p-gmail", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/12168040-connecting-perplexity-with-gmail-and-google-calendar", "title": "Gmail and Google Calendar connection", "locator": "OAuth scopes, primary calendar and Comet actions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Personal OAuth reads mailbox/calendar, with send/edit scopes for actions; source permissions differ from shared-answer visibility." }, { "id": "perplexity:perplexity:p-mcp", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13915507-adding-custom-remote-connectors", "title": "Adding custom remote connectors", "locator": "Transport, authentication and organisation settings", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Custom HTTPS MCP via SSE/streamable HTTP supports OAuth2, API key or no auth; admin shared OAuth and per-member auth are separate options." }, { "id": "perplexity:perplexity:p-teams", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/14855210-using-perplexity-in-microsoft-teams", "title": "Using Perplexity in Microsoft Teams", "locator": "Requirements, installation and channel/chat interaction", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Computer runs in Teams DMs/channels and can search Teams content within granted permissions; Teams license and Entra consent may be required." }, { "id": "perplexity:perplexity:p-connectfaq", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10673197-perplexity-connectors-for-enterprise-frequently-asked-questions", "title": "Perplexity connectors for Enterprise FAQ", "locator": "Storage, formats, permissions and manual reimport", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Copied files are stored on AWS S3; live source changes and static Project imports differ. Format statements conflict with connector overview." }, { "id": "perplexity:perplexity:p-connector-rbac", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/2026100201-role-based-access-control-for-connectors", "title": "Role-based access control for connectors", "locator": "Managed-plan availability and runtime authorization", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Sales-assisted role grants and master enable switch enforce connector access before task runtime and credits; group entitlement is plan-dependent." }, { "id": "perplexity:perplexity:p-research", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13600190-what-s-new-in-advanced-deep-research", "title": "What is new in advanced Deep Research?", "locator": "Reports, source research, code execution and files", "sourceDate": "2026-09-15", "retrievedAt": "2026-10-21", "finding": "Deep Research performs multi-step web/file research with citations, charts and downloadable reports. Older named models are not used as the current Enterprise inventory." }, { "id": "perplexity:perplexity:p-memory", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13654357-memory-for-enterprise-organizations", "title": "Memory for Enterprise organisations", "locator": "Saved memory, history and admin controls", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-21", "finding": "Users can manage memory; admins can disable it and delete organisation memories; deleted memory logs may remain30days." }, { "id": "perplexity:perplexity:p-roles-20261026", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11187754-enterprise-roles-and-permissions", "title": "Enterprise roles and permissions", "locator": "Sales-assisted availability; base/custom roles; groups and master switches; public web-reader representation retrieved 2026-10-26, representation SHA256 06fe5a476f097c102d380d35bf9db56348d1e4e3e89633e6017163cada5e6538", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Managed-plan Admin/Member/BillingAdmin, custom roles and synced groups; feature grants additive; model settings remain organisation-wide in inspected text." }, { "id": "perplexity:perplexity:p-skills-20261026", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13914413-how-to-use-computer-skills", "title": "How to use Computer Skills", "locator": "Built-in/custom Skills; creation and upload; public web-reader representation retrieved 2026-10-26, representation SHA256 f582e50af86ba66a0b7f4ba097202e67618a8d8aa3b4b93c7b5652833085eeb1", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Computer selects task Skills; users create or upload SKILL.md/zip instruction packages." }, { "id": "perplexity:perplexity:p-projects-20261026", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10352961-what-are-projects", "title": "What are Projects?", "locator": "Instructions, sharing permissions, files and Brain; public web-reader representation retrieved 2026-10-26, representation SHA256 30fa9a960823ef5efa0ac26cb0ffc1e69256a5e6d2d8b07acd1b32e04b661acb", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Persistent workspaces with instructions, files, tasks and owner/editor/viewer access; Brain updates can spend owner credits." }, { "id": "swisscom-assistant:swisscom-assistant:guide", "productId": "swisscom-assistant", "kind": "documented", "url": "https://www.swisscom.ch/de/b2bmag/new-way-of-working/ki-assistent-kmu-nutzen/", "title": "How SMEs use AI assistants", "locator": "Anleitung: einen KI-Assistenten erstellen, steps 1-6", "sourceDate": "2026-09-16", "retrievedAt": "2026-10-21", "finding": "Gives a Swiss AI Assistant setup example with document upload, assistant system instructions, conversation starters and colleague sharing." }, { "id": "perplexity:perplexity:p-skills", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/13914413-how-to-use-computer-skills", "title": "How to use Computer Skills", "locator": "Built-in/custom Skills; creation and upload", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Computer selects task Skills; users create or upload SKILL.md/zip instruction packages." }, { "id": "perplexity:perplexity:p-entpro", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10352973-what-is-enterprise-pro", "title": "What is Enterprise Pro?", "locator": "Computer, Ask, data protections and retention sections", "sourceDate": "2026-10-06", "retrievedAt": "2026-10-21", "finding": "Ask and standard search do not consume Computer credits; cloud Computer uses included and pooled credits." }, { "id": "perplexity:perplexity:p-billing", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10352986-enterprise-pricing-and-billing-frequently-asked-questions", "title": "Enterprise pricing and billing FAQ", "locator": "Pricing, API exclusion, trials, invoicing and seat reductions", "sourceDate": "2026-10-08", "retrievedAt": "2026-10-21", "finding": "Pro costs USD40/month or400/year; Max325/month or3250/year. No self-serve Enterprise trial; API billed separately." }, { "id": "perplexity:perplexity:p-home", "productId": "perplexity", "kind": "vendor-claimed", "url": "https://www.perplexity.ai/enterprise", "title": "Perplexity Enterprise", "locator": "Product overview and security FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise offers cloud Search/Computer, business connectors and administration." }, { "id": "perplexity:perplexity:p-desktop", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/19800001-about-the-app", "title": "About the Perplexity desktop app", "locator": "Desktop platforms, local folders and app control", "sourceDate": "2026-09-15", "retrievedAt": "2026-10-21", "finding": "Windows/macOS clients have local-file access; macOS app control and remote access are distinct from on-device inference." }, { "id": "perplexity:perplexity:p-voice", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11132456-how-to-use-the-perplexity-voice-assistant-for-ios", "title": "Perplexity Voice Assistant for iOS", "locator": "Voice activation and conversation history", "sourceDate": "2026-09-11", "retrievedAt": "2026-10-21", "finding": "iOS voice conversations are documented; Enterprise SSO and Swiss German quality were not tested." }, { "id": "perplexity:perplexity:p-image", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10354781-generating-images-with-perplexity", "title": "Generating images with Perplexity", "locator": "Image models, edits and enterprise use rights", "sourceDate": "2026-08-31", "retrievedAt": "2026-10-21", "finding": "GPT Image1, Nano Banana, Seedream4.5; Nano Banana Pro on Max. Enterprise image commercial use allowed." }, { "id": "perplexity:perplexity:p-terms-gb", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/en-GB/hub/legal/enterprise-terms-of-service", "title": "Perplexity Enterprise terms and conditions", "locator": "Sections1–3,5,7,9,11; August3,2026 English edition", "sourceDate": "2026-08-03", "retrievedAt": "2026-10-21", "finding": "Perplexity AI, Inc. contracts under California law with USD fees, no model training and customer output ownership; specific product terms govern conflicts." }, { "id": "perplexity:perplexity:p-assets", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/12528830-creating-assets-with-perplexity-overview", "title": "Creating assets with Perplexity", "locator": "Output formats, preview, follow-up editing and exports", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-21", "finding": "DOCX/PDF/XLSX/PPTX/HTML outputs, previews and version history are documented; exact templates require external editing." }, { "id": "perplexity:perplexity:p-security-hub", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10517443-enterprise-security-hub-settings", "title": "Enterprise Security Hub settings", "locator": "Organisation/public links and Enforce Incognito", "sourceDate": "2026-09-07", "retrievedAt": "2026-10-21", "finding": "Disabling public sharing leaves existing public links live; enforced incognito retains attachments/sessions24h." }, { "id": "perplexity:perplexity:p-sso", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11200832-sso-integration-getting-started", "title": "SSO integration getting started", "locator": "Paid organisation requirement, DNS domains and invitations", "sourceDate": "2026-09-14", "retrievedAt": "2026-10-21", "finding": "Paid Enterprise SSO needs verified domains and invited users; one IdP by default. Generic standards examples are not a full protocol matrix." }, { "id": "perplexity:perplexity:p-hub-faq", "productId": "perplexity", "kind": "vendor-claimed", "url": "https://www.perplexity.ai/hub", "title": "Perplexity product FAQ", "locator": "FAQ, information protection and client access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Vendor identifies SAML SSO and SCIM for Enterprise and lists web, mobile, Comet and API access." }, { "id": "swisscom-assistant:swisscom-assistant:trial-terms", "productId": "swisscom-assistant", "kind": "documented", "url": "https://documents.swisscom.com/product/filestore/lib/a195711f-5f91-4746-96c1-8394cb28f0fd/leg1955-en.pdf", "title": "Data protection and terms of use, Swiss AI Assistant Free Trial", "locator": "Page 1 sections B.1-B.7 and C.8-C.9; version Jun2026", "sourceDate": "2026-06-01", "retrievedAt": "2026-10-21", "finding": "Specifies Swiss platform processing, EU Web Fetch URL exception, no training, trial rights and deletion three months after an unconverted trial." }, { "id": "perplexity:perplexity:p-scim", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11652604-scim-based-user-account-management", "title": "SCIM-based user account management", "locator": "Eligibility, supported providers and UI authority", "sourceDate": "2026-09-05", "retrievedAt": "2026-10-21", "finding": "SCIM needs50seats or oneMax; Okta/Entra/Google/customSCIM. Older basic role-group statement differs from newer managed roles rollout." }, { "id": "perplexity:perplexity:p-roles-rollout-correction", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11187754-enterprise-roles-and-permissions", "title": "Enterprise roles and permissions", "locator": "Overview availability and gradual upgrades; Groups", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The new Roles & Permissions UI rolls out gradually and requires eligible sales-assisted plans for custom roles and directory groups; legacy UI settings carry over." }, { "id": "perplexity:perplexity:p-analytics", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11844346-enterprise-usage-analytics", "title": "Enterprise usage analytics", "locator": "Eligibility, Insights metrics, user table and export", "sourceDate": "2026-09-29", "retrievedAt": "2026-10-21", "finding": "Insights requires50seats or oneMax and provides adoption, feature and per-user query reporting with export." }, { "id": "perplexity:perplexity:p-security", "productId": "perplexity", "kind": "vendor-claimed", "url": "https://www.perplexity.ai/enterprise/security", "title": "Perplexity security", "locator": "Enterprise controls, access management and penetration tests", "sourceDate": "2026-08-21", "retrievedAt": "2026-10-21", "finding": "Vendor claims SOC2TypeII and annual independent testing; staff JIT access and production segregation described, reports not inspected." }, { "id": "perplexity:perplexity:p-retention", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/11652701-data-retention-for-enterprise", "title": "Data retention for Enterprise", "locator": "Session-file default, custom windows and deletion", "sourceDate": "2026-09-07", "retrievedAt": "2026-10-21", "finding": "Session-file default7days; custom session retention50seats or oneMax uses last activity and deletes outside-window data within7days." }, { "id": "perplexity:perplexity:p-dpa-gb", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/en-GB/hub/legal/dpa", "title": "Perplexity data processing addendum", "locator": "August13,2026 English edition; sections4,6,10,11 andAnnex1", "sourceDate": "2026-08-13", "retrievedAt": "2026-10-21", "finding": "DPA provides employee confidentiality, subprocessor notices, SCCs and 30-day personal-data deletion/return at service end with legal exceptions." }, { "id": "perplexity:perplexity:fx-ecb", "productId": "perplexity", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro reference exchange rates", "locator": "Cube time=2026-10-20; USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "EUR1=USD1.1215=CHF0.9237 on2026-10-20; conversion arithmetic is an analyst calculation." }, { "id": "swisscom-assistant:swisscom-assistant:ecb-fx", "productId": "swisscom-assistant", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB euro foreign exchange reference rates, 20 October 2026", "locator": "Cube time=\"2026-10-20\": USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "ECB records EUR 1 = USD 1.1215 and CHF 0.9237 on 20 October 2026; derived USD to EUR is 1/1.1215 and CHF to EUR is 1/0.9237." }, { "id": "perplexity:perplexity:p-security-hub-20261026", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/10517443-enterprise-security-hub-settings", "title": "Enterprise Security Hub settings", "locator": "Organisation/public links and Enforce Incognito; public web-reader representation retrieved 2026-10-26, representation SHA256 11f7eb441cbc7708f8686e2b8862ba5030d0ab3c2ebb39f22903c3296806004f", "sourceDate": "2026-09-07", "retrievedAt": "2026-10-26", "finding": "Disabling public sharing leaves existing public links live; enforced incognito retains attachments/sessions24h." }, { "id": "perplexity:perplexity:p-dpa-gb-20261026", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/en-GB/hub/legal/dpa", "title": "Perplexity data processing addendum", "locator": "August13,2026 English edition; sections4,6,10,11 andAnnex1; public web-reader representation retrieved 2026-10-26, representation SHA256 9e139f0ef944a998aca7167ce408fc9f27611a18703995d720c0a773535e5462", "sourceDate": "2026-08-13", "retrievedAt": "2026-10-26", "finding": "DPA provides employee confidentiality, subprocessor notices, SCCs and 30-day personal-data deletion/return at service end with legal exceptions." }, { "id": "perplexity:perplexity:p-status-web", "productId": "perplexity", "kind": "documented", "url": "https://status.perplexity.com/", "title": "Perplexity status", "locator": "Website/App/Computer/API and calendar", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public operational status and calendar are available; no contracted SLA inferred." }, { "id": "perplexity:perplexity:p-repo-retire", "productId": "perplexity", "kind": "documented", "url": "https://www.perplexity.ai/help-center/en/articles/20260902-download-and-move-your-organization-files", "title": "Download and move your organisation files", "locator": "Repository retirement and migration steps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Remaining organisation repository files are deleted after October 1, 2026; customers must manually move needed files to Projects or connectors." } ] }