onAI vs Swisscom Swiss AI Assistant

onAI

Agent cross-checked Support: partial

The public page offers user-selectable Claude, GPT, Gemini, Grok and Mistral families. Exact chat model versions, automatic routing and per-model input capabilities are not established.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat and Flat price public offers; exact model entitlements unspecified; add_ons=none stated; deployment_mode=not specified; region=Unspecified by source; os=not specified.

Limitations

• Model-family marketing is not a tested model inventory or a release-lag measurement.

• providers Which model providers are available? [supported]: The vendor names Anthropic, OpenAI, Google, xAI and Mistral AI model families; current selectable provider inventory was not observed. Sources: onai:public-models-display-20261026.
• current_models Which current models are selectable on this plan? [partial]: The page names Claude, GPT, Gemini, Grok and Mistral families, but supplies no complete versioned chat-model list per plan. Sources: onai:public-models-display-20261026.
• user_choice Can users pick the model per chat? [supported]: Employees choose a model for a task within the administrator-approved set. Sources: onai:public-models-display-20261026.
• auto_routing Does the product route between models automatically, and is the chosen model shown? [unknown]: The public model section does not establish automatic routing or disclosure of its selected model; no app fixture was run.
• multimodal_input Which models accept images, audio or files? [unknown]: Public chat-model copy does not map image, audio or file input to named model versions. Image Studio is a separate capability.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-models-display-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

The current offer lists a selectable catalogue of four open-model families.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested.

• providers Which model providers are available? [supported]: Named origins are OpenAI, Qwen, Mistral and Gemma. These are hosted open-model choices, not evidence of external provider API contracts. Sources: swisscom-assistant:swisscom-assistant:offer.
• current_models Which current models are selectable on this plan? [supported]: FAQ names GPT OSS 120B, Qwen3.5 397B A17B, Mistral Small 4 119B and Gemma 4 31B as current choices. Sources: swisscom-assistant:swisscom-assistant:offer.
• user_choice Can users pick the model per chat? [partial]: FAQ says the model can be chosen for the use case; per-chat switching behaviour was not observed. Sources: swisscom-assistant:swisscom-assistant:offer.
• auto_routing Does the product route between models automatically, and is the chosen model shown? [unknown]: Does the product route between models automatically, and is the chosen model shown? Unknown. Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested.
• multimodal_input Which models accept images, audio or files? [partial]: FAQ calls Qwen3.5 multimodal; factsheet includes image analysis and audio transcription across editions. Exact per-model input routing is not documented. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

We enable new models shortly after their release.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Your own provider contracts and API keys (for example Azure, OpenRouter) are possible on request.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

With on-premises, local models can be connected (for example via Ollama).

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Swisscom operates open models in Switzerland.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.

• self_hosted_chat Can chat use a customer-hosted model? [unknown]: Can chat use a customer-hosted model? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.
• self_hosted_embeddings Can retrieval use customer-hosted embeddings? [unknown]: Can retrieval use customer-hosted embeddings? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.
• feature_parity Which features fail with self-hosted models? [unknown]: Which features fail with self-hosted models? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.
• vendor_hosted_open_models Does the vendor host open-weight models in EU/CH? [supported]: The current model FAQ and launch announcement describe open models on Swisscom Swiss AI Platform with processing in its Swiss data centres. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:announcement.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:announcement.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-22

Admins decide per group which models are allowed.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Standard packages publish organisation-level monthly token allowances.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.

• model_allowlist_by_group Can admins limit models per group? [unknown]: Can admins limit models per group? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.
• data_bound_models Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.
• default_model Can admins set the default model? [unknown]: Can admins set the default model? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.
• user_limits What per-user message or token limits apply, and are they published? [partial]: Essential 20m, Professional 75m and Premium 200m tokens/month per company. These are pooled company allowances, not documented per-user caps. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• limit_behaviour What happens when a limit is reached? [unknown]: What happens when a limit is reached? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Upload PDF, Word, Excel and other files directly in the chat and ask about them.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

The factsheet lists document, image and audio analysis.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.

• formats Which formats are accepted? [partial]: Lists PDF, Word, Excel, CSV, JSON, TXT and audio files, plus image analysis. Exact extensions and codec limits are not enumerated. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• limits What size and count limits apply per file and chat? [unknown]: What size and count limits apply per file and chat? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.
• ocr Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.
• spreadsheets Are Excel tables read with structure intact? [unknown]: Are Excel tables read with structure intact? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.
• full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Shared knowledge collections with access rights per group.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Paid editions provide persistent document-backed personal assistants that can be shared.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Per-collection limits, shared-collection ownership and sharing-target controls need documentation or an authenticated tenant.

• persistent_collections Can users keep document collections across chats? [supported]: Users upload documents to assistants and retain chat histories; assistant storage persists across use. Sources: swisscom-assistant:swisscom-assistant:offer.
• sharing_scope Can collections be shared with users, groups or the whole organisation? [partial]: Assistant sharing is included in paid editions; exact individual/group/organisation targeting is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• size_limits What are the collection limits? [partial]: Essential up to 3 assistants/user and 5 GB/customer; Professional 5 and 40 GB; Premium 7 and 150 GB. Per-collection file/count caps are not published. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• assistant_binding Can collections be bound to an assistant? [supported]: Employees build assistants with specific uploaded documents as their information sources. Sources: swisscom-assistant:swisscom-assistant:offer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

onAI

Agent cross-checked Support: partial

The vendor describes live Microsoft 365 access with specific delegated permissions. Other connector names are marketing leads with incomplete source and plan scope.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Microsoft 365 listed in Per seat and Flat price; optional Microsoft licences/permissions apply; add_ons=Optional existing Microsoft 365 Copilot licence for semantic search and meeting notes; deployment_mode=not specified; region=Source tenant region and model processing region depend on customer configuration; os=not specified.

Limitations

• Microsoft 365 claims are vendor statements, not an observed tenant connection. Generic connector examples are not individually verified integrations.

• microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: The page lists SharePoint/OneDrive files, SharePoint pages/lists, Outlook mail/attachments, calendar, Teams chats, OneNote, To Do/Planner and directory. Channels and meeting transcripts require additional admin approval; semantic Copilot search/meeting notes require eligible Microsoft 365 Copilot licences. Sources: onai:public-m365-display-20261026, onai:public-m365-permissions-display-20261026.
• google_workspace Which Google sources are connected? [unknown]: The page’s Google sign-in is not a Google Drive/Gmail connector specification. No scoped Google Workspace data connector or trial was verified.
• atlassian Confluence and Jira? [partial]: The FAQ names Confluence as a standard-connector example without setup, plan or permission details. Jira availability is not established. Sources: onai:public-other-connectors-display-20261026.
• other_systems Which other business systems? [partial]: The FAQ names S3 and proprietary data sources through connectors or an API. No source-by-source catalogue for Notion, Box, Salesforce or ServiceNow was obtained. Sources: onai:public-other-connectors-display-20261026.
• on_prem_sources Can on-prem file shares or databases be connected? [unknown]: Custom database and on-premises hosting copy does not establish an operational file-share/database connector, network gateway or associated plan requirements.
• connector_provider Who builds and maintains each connector? [partial]: onAI says its Microsoft app supplies the Microsoft 365 connection and IT approves delegated permissions; no provider/maintenance contract is specified for the other example connectors. Sources: onai:public-m365-permissions-display-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-m365-display-20261026, onai:public-m365-permissions-display-20261026, onai:public-other-connectors-display-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Agent cross-checked Support: partial

For Microsoft 365 the vendor claims per-user source permission checks at query time. Revocation delay, site exclusions and sensitivity-label behavior have not been tested.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat; Flat price includes everything in Per seat. Microsoft 365 connector consent and source-account access required.; add_ons=Customer Microsoft account and required delegated consent; deployment_mode=not specified; region=Customer Microsoft tenant; receiving model region configured separately; os=not specified.

Limitations

• Scope is the live Microsoft 365 connector. Native knowledge collection ACLs and copied/shared answers require separate checks.
• Public pricing explicitly includes Microsoft 365 in Per seat and inherits it in Flat price. This establishes advertised plan scope, not a completed permission or deletion-propagation fixture.

• source_permissions_respected Are source permissions enforced per user? [supported]: The vendor says onAI makes delegated read-only requests as the signed-in user and Microsoft checks that person’s source access. No two-user restricted-folder fixture was run. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026.
• enforcement_point Does the source system, a mirrored index or nothing enforce them? [supported]: Microsoft is the stated enforcement point for live requests; the page says no mirrored Microsoft 365 library index is created. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026.
• revocation_delay How quickly does a removed permission take effect? [unknown]: No measured permission-revocation propagation interval is published and no revoke/grant fixture was run.
• admin_scope_controls Can admins exclude sites, folders or labels? [unknown]: The page lists optional source permissions and model restrictions but does not establish site/folder/label exclusion controls.
• sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: No Microsoft Purview sensitivity-label handling specification or label fixture was obtained.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026, onai:review-plan-m365-display-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Agent cross-checked Support: partial

Microsoft 365 is described as live retrieval without a second library index. Content read into a chat remains in that conversation, and no edit/delete timing was measured.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat; Flat price includes everything in Per seat. Microsoft 365 connector consent and source-account access required.; add_ons=Microsoft delegated connector consent; deployment_mode=not specified; region=Source data in customer Microsoft tenant; chat storage per deployment; os=not specified.

Limitations

• This is the Microsoft 365 sync model only. Uploaded knowledge collections use a separate storage/retrieval mechanism.
• Public pricing explicitly includes Microsoft 365 in Per seat and inherits it in Flat price. This establishes advertised plan scope, not a completed permission or deletion-propagation fixture.

• live_or_indexed Is content searched live or copied into an index? [supported]: The vendor describes live Microsoft 365 reads, no copied library and no background synchronisation. This statement does not cover uploaded knowledge-base documents. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026.
• sync_interval How often does an index refresh? [supported]: The described Microsoft 365 route has no library-index sync job; source service search freshness still depends on Microsoft. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026.
• deletion_propagation How quickly does a deleted document disappear? [unknown]: No edit/delete fixture was run. The page says material already read stays in the user’s chat, so source deletion cannot be treated as retroactive chat erasure. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026.
• index_location Where is indexed content stored? [supported]: No separate onAI Microsoft 365 library index is claimed. Retrieved content is retained in the asking user’s chat; the precise chat-storage country is separately unverified. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026, onai:review-plan-m365-display-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Agent cross-checked Support: partial

For Per seat and Flat price Microsoft 365 answers, the vendor describes numbered source citations. Grounding accuracy, abstention and cross-language retrieval remain unknown without the shared fixture.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat; Flat price includes everything in Per seat. Microsoft 365 connector consent and source-account access required.; add_ons=Required Microsoft delegated consent and customer source-account access; deployment_mode=not specified; region=Customer Microsoft tenant; receiving model region depends on configuration; os=not specified.

Limitations

• This record covers Microsoft 365 source citations on the two named public offers. No observed accuracy, link verification, abstention or cross-language retrieval result is claimed.

• citations Are answers linked to specific sources? [supported]: For Microsoft 365 answers included in Per seat and inherited by Flat price, the vendor describes numbered links to the original email, file or chat. The illustrated conversations are examples; citation accuracy was not observed. Sources: onai:review-plan-m365-display-20261026, onai:review-m365-boundaries-display-20261026.
• citation_accuracy Do the cited passages support the answer? [unknown]: No fixture or real source-linked answer was checked for passage support or link accuracy.
• cross_language Does a question in one language find documents in another? [unknown]: The DE/FR/EN question set was not run against a connected corpus; interface translation does not establish cross-language retrieval quality.
• no_answer_behaviour Does it say when the corpus has no answer? [unknown]: No no-answer corpus fixture was run; the public example does not establish reliable abstention.
• observed_accuracy How many of the question set were answered correctly? [unknown]: No observed question-set numerator, denominator, model/settings or repeat count is available. No accuracy percentage is invented.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:review-m365-boundaries-display-20261026, onai:review-plan-m365-display-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

The basic-feature list advertises source references; citation accuracy was not tested.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.

• citations Are answers linked to specific sources? [partial]: Transparent source references are listed as a basic feature; passage granularity was not established. Sources: swisscom-assistant:swisscom-assistant:offer.
• citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.
• cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.
• no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.
• observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Personal instructions that apply across all chats.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Create your own assistants with instructions and knowledge and share them with your team.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Users create named assistants from documents and system instructions, with starter prompts and sharing.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.

• create_assistants Can users create assistants with instructions, knowledge and tools? [partial]: The guide describes a named assistant, description, system prompt and uploaded documents. External tool assignment is not specified. Sources: swisscom-assistant:swisscom-assistant:guide.
• creator_permissions Can admins limit who creates them? [unknown]: Can admins limit who creates them? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.
• sharing_scope Can assistants be shared with users, groups or everyone? [partial]: Users can share assistants with colleagues; exact user/group/company scope is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.
• catalogue Is there an internal assistant directory? [unknown]: Is there an internal assistant directory? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.
• prompt_library Are shared prompt templates available? [partial]: Assistant conversation starters can store example prompts. An organisation-managed shared prompt library is unverified. Sources: swisscom-assistant:swisscom-assistant:guide.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:guide, swisscom-assistant:swisscom-assistant:offer.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Tools and your own API actions (OpenAPI); MCP not yet.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Standard editions include Web Fetch, with published request allowances.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.

• builtin_tools Which tools are built in? [supported]: Processing web content via Web Fetch is included: 500 requests/month Essential, 2,000 Professional and 5,000 Premium; Custom is tailored. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• custom_actions Can admins add API actions? [unknown]: Can admins add API actions? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.
• mcp_client Can it use remote MCP servers, and with what admin control? [unknown]: Can it use remote MCP servers, and with what admin control? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.
• tool_auth Do tools act as the user or as a shared account? [unknown]: Do tools act as the user or as a shared account? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.
• tool_approval Can admins approve or block tools, and can users confirm actions before they run? [unknown]: Can admins approve or block tools, and can users confirm actions before they run? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Web search with cited sources; admins grant it to groups.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Web search is a paid Custom option; standard Web Fetch is a different feature.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.

• web_search Is web search available? [supported]: Factsheet explicitly marks Web Search unavailable in Essential/Professional/Premium and available for an additional charge in Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• admin_toggle Can admins disable it per organisation or group? [unknown]: Can admins disable it per organisation or group? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.
• search_provider Which search provider handles queries, and where? [unknown]: Which search provider handles queries, and where? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.
• deep_research Is multi-step research with a report available? [unknown]: Is multi-step research with a report available? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.
• web_citations Are web sources cited? [unknown]: Are web sources cited? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

onAI

Agent cross-checked Support: partial

The public site labels the native workflow engine coming soon and offers n8n/custom workflow services meanwhile.

Stated by onAI We build workflows and automations as a service; a self-service builder is in progress. (vendor-statement, asserted 2026-10-23)

Availability: unknown · Delivery: official-integration
Scope: surfaces=onAI browser workspace; version=Undated public homepage checked 2026-10-26; no native workflow release verified.; plan=Public n8n/custom-workflow service offer on request; plan entitlement unspecified. Native workflow engine described as coming soon.; add_ons=none stated; deployment_mode=not specified; region=Workflow deployment and processing regions are not specified in the cited public homepage section.; os=not specified.

Limitations

• workflow_builder: The native engine is announced as coming soon, without a release date. The current offer describes n8n integration run by onAI, the customer or a partner; no native self-service chain builder is counted as released.
• scheduled_tasks: No user-facing scheduled-prompt service, schedule limits or plan entitlement was verified. Internal background task machinery is insufficient evidence. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.
• event_triggers: No documented email/form/business-system trigger or executed workflow was obtained; outbound webhooks do not establish inbound workflow triggers. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.
• builder_audience: For the described n8n alternative, onAI, the customer or a partner may operate it, and onAI offers workflow construction on request. This does not specify a shipped native builder audience, schedule limits or event-trigger coverage.
• The public homepage is undated and combines a future native engine with an on-request service alternative. No public deployment/version or Per seat/Flat price workflow entitlement was established.

• workflow_builder Is there a workflow or chain builder? [partial]: The native engine is announced as coming soon, without a release date. The current offer describes n8n integration run by onAI, the customer or a partner; no native self-service chain builder is counted as released. Sources: onai:onai:review-fix-public-workflow-scope-20261026.
• scheduled_tasks Can prompts or assistants run on a schedule? [unknown]: No user-facing scheduled-prompt service, schedule limits or plan entitlement was verified. Internal background task machinery is insufficient evidence. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.
• event_triggers Can external events start a workflow? [unknown]: No documented email/form/business-system trigger or executed workflow was obtained; outbound webhooks do not establish inbound workflow triggers. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.
• builder_audience Is building aimed at business users, IT or developers? [partial]: For the described n8n alternative, onAI, the customer or a partner may operate it, and onAI offers workflow construction on request. This does not specify a shipped native builder audience, schedule limits or event-trigger coverage. Sources: onai:onai:review-fix-public-workflow-scope-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:onai:review-fix-public-workflow-scope-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Workflow automation is listed as a paid Custom option.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.

• workflow_builder Is there a workflow or chain builder? [partial]: Factsheet marks workflow automation unavailable on standard editions and chargeable in Custom. A customer-configurable builder is not described. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• scheduled_tasks Can prompts or assistants run on a schedule? [unknown]: Can prompts or assistants run on a schedule? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.
• event_triggers Can external events start a workflow? [unknown]: Can external events start a workflow? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.
• builder_audience Is building aimed at business users, IT or developers? [unknown]: Is building aimed at business users, IT or developers? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

No separate autonomous agent mode; tools run in the normal chat.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

AI agents are listed as a paid Custom option.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.

• agent_mode Is there an agent mode for multi-step tasks? [partial]: Factsheet marks AI agents unavailable on standard editions and chargeable in Custom; task/tool scope is not specified. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• visible_steps Are steps and tool calls shown? [unknown]: Are steps and tool calls shown? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.
• side_effect_confirmation Must the user confirm actions with side effects? [unknown]: Must the user confirm actions with side effects? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.
• stop_control Can the user stop a running task? [unknown]: Can the user stop a running task? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

API for chat and document processing on request.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Agent cross-checked Support: partial

The vendor offers a browser workspace requiring no installation. Native clients, extensions and managed deployment support remain unknown.

Stated by onAI An uncluttered interface without technical settings. At Manor, hundreds of employees use onAI every day. (vendor-statement, asserted 2026-10-22)

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat and Flat price web workspace offers; add_ons=none stated; deployment_mode=not specified; region=Unspecified by source; os=Browser; operating system unspecified.

Limitations

• Only browser access is established by public copy. No native-client absence is inferred from missing listings.

• web Is a full web client available? [supported]: The public AI Tools section describes the employee workspace running in a current browser with nothing to install. Sources: onai:public-web-client.
• desktop_apps Windows and macOS apps? [unknown]: No first-party Windows/macOS native client download, company-SSO support table or desktop fixture was located.
• mobile_apps iOS and Android apps with SSO? [unknown]: No iOS/Android native app listing or mobile SSO fixture was verified. A responsive website would not establish native apps.
• browser_extension Is there a browser extension or sidebar? [unknown]: No browser extension/sidebar release or installation instructions were located on the public product page or sitemap.
• managed_deployment Can IT deploy and configure clients through MDM? [unknown]: No MDM/Intune deployment package, policy guide or client configuration profile was obtained.
• client_feature_gaps Which features are missing on mobile? [unknown]: No matched desktop/mobile-browser/native-client fixture was run; no cross-client feature parity claim is made.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:public-web-client.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

A browser-accessed company chatbot with Swisscom Login is offered.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.

• web Is a full web client available? [supported]: The offer links activation through My Swisscom Business and describes an online company chatbot; browser access is shown by the published workspace material. Sources: swisscom-assistant:swisscom-assistant:offer.
• desktop_apps Windows and macOS apps? [unknown]: Windows and macOS apps? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
• mobile_apps iOS and Android apps with SSO? [unknown]: iOS and Android apps with SSO? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
• browser_extension Is there a browser extension or sidebar? [unknown]: Is there a browser extension or sidebar? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
• managed_deployment Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
• client_feature_gaps Which features are missing on mobile? [unknown]: Which features are missing on mobile? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Outlook and Excel add-ins in preparation; Microsoft 365 is connected live.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-22

Translation with DeepL: documents with their layout, glossaries, formal or informal address. Plus adjusting style and tone.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Basic text translation and rewriting are advertised; de-CH/formality can be requested in assistant instructions.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.

• document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.
• translation_engine Which engine translates? [partial]: Product describes AI text translation and rewriting using its LLM chatbot; no separate translation service is named. Sources: swisscom-assistant:swisscom-assistant:offer.
• glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.
• formality_and_variants Can formality and regional variants (de-CH) be set? [partial]: Guide shows assistant instructions for Swiss spelling, ss instead of ß and informal/formal address. This is prompt guidance, not an enforced locale control. Sources: swisscom-assistant:swisscom-assistant:guide.
• writing_tools Are dedicated rewrite and proofreading tools available? [supported]: Translate, rewrite, summarise and create text are advertised across the basic service. Sources: swisscom-assistant:swisscom-assistant:offer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.

onAI

Agent cross-checked Support: partial

Image Studio advertises several image models, prompt-based editing and administrator controls. Its cost examples and commercial-use statement are vendor claims.

Stated by onAI The leading image models from OpenAI, Google, Black Forest Labs and xAI in one studio: one prompt to up to three models side by side, styles with automatic prompt enhancement, editing with up to ten reference images, cost shown before generating. (vendor-statement, asserted 2026-10-22)

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Image Studio listed in Per seat and Flat price; model entitlements unspecified; add_ons=none stated; deployment_mode=not specified; region=Provider dependent; EU-only optional tier described separately; os=not specified.

Limitations

• Displayed prices and timings are illustrative UI examples, not a general price list or measured benchmark. No provider-specific output-rights contract was reviewed.

• image_generation Can users generate images, with which models? [supported]: The page lists GPT Image, Nano Banana Pro, Imagen 4 and FLUX.3, with up to three selected models per prompt and an estimated provider cost shown before generation. Exact version IDs and live plan entitlements were not tested. Sources: onai:public-images.
• image_editing Can users edit uploaded images? [supported]: The page describes editing an uploaded image or a previous result using a text instruction and shows image-editing models. Inpainting masks and per-model limits were not verified. Sources: onai:public-images.
• admin_control Can admins restrict image generation? [supported]: Administrators are said to choose image models and which users may use them; optional personal-data filtering is described. Sources: onai:public-images.
• usage_terms What usage rights apply to output? [partial]: The vendor says generated images may be used commercially. It does not supply model-specific output licences, indemnities or restrictions in this section. Sources: onai:public-image-rights.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:public-image-rights, onai:public-images.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Voice input with transcription, and answers read aloud.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

The factsheet includes voice input and audio transcription in all paid editions.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.

• dictation Can users dictate prompts? [supported]: Voice input is included across Essential, Professional, Premium and Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• read_aloud Can answers be read aloud? [unknown]: Can answers be read aloud? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.
• voice_conversation Is a live voice mode available? [unknown]: Is a live voice mode available? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.
• meeting_summaries Are meetings transcribed and summarised? [partial]: Audio files and transcription are listed; product use cases mention meeting summaries. A live meeting bot, recording method and summary workflow are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:offer.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Code execution (Python) for data analysis and charts.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Share chats with colleagues by link.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Interface in German and English, more languages in preparation.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Agent cross-checked Support: partial

Public copy offers Microsoft, Google, OIDC and LDAP sign-in, with published plan differences. Native SAML, MFA enforcement and conditional-access behavior were not verified.

Availability: unknown · Delivery: official-integration
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat: Microsoft/Google; Flat price: Microsoft/Google/OIDC/LDAP; add_ons=none stated; deployment_mode=not specified; region=Identity-provider and deployment regions unspecified; os=not specified.

Limitations

• No successful login or policy enforcement fixture was run. SAML and MFA are left unknown rather than inferred from corporate-login marketing.

• sso_protocols Which SSO protocols and identity providers work? [supported]: The current page lists Microsoft Entra ID, Google, any OpenID Connect provider and LDAP. It does not establish native SAML support; generic corporate SSO language is insufficient. Sources: onai:public-pricing-display-20261026.
• sso_plan Which plan includes SSO? [supported]: Per seat lists Entra ID and Google. Flat price lists Entra ID, Google, OIDC and LDAP. These are published offer terms, not an executed SSO fixture. Sources: onai:public-pricing-display-20261026.
• mfa Can MFA be enforced? [unknown]: No onAI-native MFA requirement or tenant-enforced IdP-MFA setup was verified. IdP capabilities are not automatically onAI enforcement.
• conditional_access Do Entra conditional-access policies apply? [unknown]: No Entra conditional-access compatibility statement or test policy/login result was obtained.
• domain_capture Can the company claim its email domain? [unknown]: No domain-claim/verification workflow, automatic capture policy or ownership-transfer fixture was established from public material.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-pricing-display-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Swisscom Login is required; enterprise SSO is a paid Custom option.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.

• sso_protocols Which SSO protocols and identity providers work? [partial]: Basic access requires a valid Swisscom Login. Custom SSO is listed but SAML/OIDC/IdP support is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms.
• sso_plan Which plan includes SSO? [supported]: Factsheet explicitly marks SSO unavailable on standard paid editions and chargeable in Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• mfa Can MFA be enforced? [unknown]: Can MFA be enforced? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.
• conditional_access Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.
• domain_capture Can the company claim its email domain? [unknown]: Can the company claim its email domain? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Users are created automatically at their first SSO sign-in and groups come from the directory; no SCIM.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-22

Roles and groups; admins decide per group which features (for example Image Studio, translator, web search) are used.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Usage reports by model, feature and person.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Cost limits per organisation and per person.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Audit logging can be switched on; a built-in SIEM connection is not included.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

For selected web search providers and image models, automatic redaction of sensitive text can be switched on.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Administrators set notice banners and system instructions for the AI.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Custom guardrails are marketed; trial users accept vendor usage terms at login.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.

• org_instructions Can admins set organisation-wide instructions? [unknown]: Can admins set organisation-wide instructions? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.
• usage_notice Can users be required to accept a usage policy? [partial]: Free Trial B.3 states user usage terms are displayed at login and accepted by use. A customer-authored policy/explicit acknowledgement control is not specified. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
• content_filters Are content filters configurable? [unknown]: Are content filters configurable? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.
• violation_reporting Are policy hits visible to admins? [unknown]: Are policy hits visible to admins? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-22

Swiss contracting party. onAI runs on servers in Europe. On request a dedicated server, or onAI runs on your own servers (on-premises).

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Swisscom describes Swiss storage and inference; trial Web Fetch may send URLs to an EU third party.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification.

• storage_region Where are chats, files and indexes stored? [partial]: Trial terms C.8 locate Swiss AI Platform and related login/chat/usage databases at Swisscom data centres in Switzerland. Paid offer also claims all customer data stored in Switzerland; file/index topology is unspecified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.
• inference_region Where do model calls run, per provider? [supported]: Swiss AI Platform processing is exclusively in Swisscom Swiss data centres under trial C.8; current paid offer claims Swiss storage and processing. These are hosted open models, not calls to their originating providers. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
• backups_logs_region Where are backups, logs and telemetry? [unknown]: Where are backups, logs and telemetry? Unknown. Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification.
• support_access_region From where can vendor staff access data? [partial]: Factsheet advertises support directly from Switzerland. This does not establish every staff access location or privileged-support boundary. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• swiss_hosting Is Swiss hosting available? [supported]: Swisscom Cloud in Switzerland is the stated hosting for this Assistant. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• residency_plan Which plan or option provides residency? [partial]: Swiss hosting is advertised for all editions. Free Trial C.8 explicitly permits Web Fetch to transmit referenced URLs to an unnamed external EU provider. Custom search data flows were not documented. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:factsheet.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-22

Swiss contracting party. onAI runs on servers in Europe. On request a dedicated server, or onAI runs on your own servers (on-premises).

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Sourced Support: partial

The site publishes general no-training copy and advertises an optional provider zero-retention tier. Their contractual applicability to Per seat and Flat price is unverified; no plan-specific provider-retention or human-review guarantee is established.

Stated by onAI Your data is not used to train AI models; we only use providers that exclude this by contract. (vendor-statement, asserted 2026-10-23)

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Product-wide marketing only; Per seat/Flat price contractual applicability and EU-only tier eligibility unverified.; add_ons=EU-only processing and zero-retention option, terms unspecified; deployment_mode=not specified; region=Per-provider default unknown; optional EU tier claimed; os=not specified.

Limitations

• Remains public-candidate because the public statements are not mapped to a named plan contract. No no-training or zero-retention entitlement is inferred for either plan.
• The existence of a requestable DPA is not review of its terms; provider retention and human review remain explicit gaps.

• vendor_training Does the vendor train on customer content? [partial]: The public product page makes a general no-training statement about prompts, files and answers. It is recorded only as unqualified marketing copy: no retrieved DPA or public plan mapping establishes the contractual rule for Per seat or Flat price. Sources: onai:review-contract-plan-gaps.
• provider_training Do model providers train on it under this product's contracts? [unknown]: No provider contract or Per seat/Flat price policy mapping was retrieved. General no-training marketing does not establish model-provider contract terms, exceptions or enforcement. Sources: onai:review-contract-plan-gaps.
• provider_retention How long do model providers keep prompts, including for abuse monitoring? [unknown]: No provider-by-provider prompt/abuse-monitoring retention period, default or exception schedule was obtained.
• zero_retention Is zero data retention available, and on which plan? [unknown]: The page advertises an optional EU-only AI-processing tier with provider zero retention, but its applicable base plan, providers, exceptions and contractual terms were not retrieved. This is not counted as an established Per seat or Flat price entitlement. Sources: onai:review-contract-plan-gaps.
• human_review Can provider staff review content? [unknown]: No product-specific provider human-review/abuse-monitoring policy or opt-out contract was retrieved.

Checked 2026-10-21; not separately cross-checked; check again by 2026-12-20. Sources: onai:review-contract-plan-gaps.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Trial terms prohibit training on submitted data; the paid offer repeats the no-training claim.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.

• vendor_training Does the vendor train on customer content? [supported]: Trial C.9 limits submitted data to its requested purpose and forbids training/developing the LLM. Paid offer makes the same claim but no paid DPA was retrieved. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
• provider_training Do model providers train on it under this product's contracts? [partial]: Trial C.8 uses publicly available unchanged open models on Swisscom infrastructure. Data training by external model providers is not described; paid page says no company-data model training. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
• provider_retention How long do model providers keep prompts, including for abuse monitoring? [unknown]: How long do model providers keep prompts, including for abuse monitoring? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.
• zero_retention Is zero data retention available, and on which plan? [unknown]: Is zero data retention available, and on which plan? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.
• human_review Can provider staff review content? [unknown]: Can provider staff review content? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Users delete their own chats at any time. At contract end we delete all of your organisation's data, with confirmation on request.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Unconverted trial data is deleted three months after trial end.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.

• default_retention What is retained and for how long by default? [partial]: Trial C.9 retains assistants/chat histories for potential paid conversion and deletes all trial data if no purchase occurs within three months after trial end. Paid default chat/file/index/log retention is not specified. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
• admin_retention Can admins set retention periods? [unknown]: Can admins set retention periods? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.
• user_deletion Can users delete their chats and files permanently? [unknown]: Can users delete their chats and files permanently? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.
• contract_end_deletion What is deleted at contract end, and when? [unknown]: What is deleted at contract end, and when? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.

onAI

Agent cross-checked Support: partial

Telesoft AG is publicly identified in Switzerland. A product subprocessor/country/change-notice schedule and government-access policy were not obtained; website processors are scoped separately.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=All public offers for entity identity; product processor terms unspecified; add_ons=none stated; deployment_mode=not specified; region=Vendor Switzerland; product processor and parent countries unknown; os=not specified.

Limitations

• No legal exposure verdict is made. Product contracts and website privacy terms must remain separate.

• subprocessor_list Is a dated sub-processor list published? [unknown]: The homepage advertises a public subprocessor list but no product list/document was linked or retrieved through the sitemap and legal pages. The dated website policy is not the workspace processor list. Sources: onai:public-compliance-display-20261026, onai:public-website-privacy-display-20261026.
• subprocessor_countries Which countries do sub-processors operate in? [unknown]: The product provider/country matrix is unknown. The website policy lists providers in Slovenia, Estonia, Ireland and the USA for website purposes only; these cannot be treated as product coverage. Sources: onai:public-website-privacy-display-20261026.
• change_notification Are customers notified of sub-processor changes? [unknown]: No product subprocessor change-notice period, objection rule or notification subscription was located.
• parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: The imprint names Telesoft AG at a Swiss address and a Swiss VAT registration. A parent-company ownership/jurisdiction record was not obtained. Sources: onai:public-imprint-display-20261026.
• transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [unknown]: Website processing cites SCCs and provider-dependent DPF. No corresponding product AI-provider/data-transfer agreement was retrieved. Sources: onai:public-website-privacy-display-20261026.
• government_access_policy Is there a published government-access or transparency policy? [unknown]: No product government-access/transparency policy or dated request report was found. Swiss incorporation alone does not establish foreign-law immunity.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-compliance-display-20261026, onai:public-imprint-display-20261026, onai:public-website-privacy-display-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Trial contract identifies a Swiss provider and an unnamed EU Web Fetch processor.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.

• subprocessor_list Is a dated sub-processor list published? [unknown]: Is a dated sub-processor list published? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.
• subprocessor_countries Which countries do sub-processors operate in? [partial]: Trial C.8 permits an external EU third party for URL retrieval; its identity is not listed. Swiss AI Platform itself runs in Switzerland. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
• change_notification Are customers notified of sub-processor changes? [unknown]: Are customers notified of sub-processor changes? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.
• parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: Trial names Swisscom (Switzerland) Ltd as provider. The parent incorporation/ownership was not independently re-retrieved in this pass. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
• transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [unknown]: Which transfer mechanism applies to non-EU/CH processing? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.
• government_access_policy Is there a published government-access or transparency policy? [unknown]: Is there a published government-access or transparency policy? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms.

onAI

Sourced Support: partial

The general public DPA inquiry path is established. DPA content, Swiss DSG/GDPR clauses, AI Act material and plan-specific document entitlements remain unverified for Per seat and Flat price; no compliance conclusion is drawn.

Stated by onAI Data processing agreement under the Swiss FADP and the GDPR on request. (vendor-statement, asserted 2026-10-23)

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=General DPA inquiry/compliance copy only; Per seat/Flat price document entitlement unverified.; add_ons=none stated; deployment_mode=not specified; region=Swiss entity; claimed Swiss DSG/GDPR coverage; os=not specified.

Limitations

• Remains public-candidate. A contact action and general legal labels do not establish plan-scoped contract terms or supplied regulatory documentation.
• No product agreement, legal forum or sector-specific contract package was reviewed.

• dpa Is a DPA available, and is it negotiable? [partial]: A general Request the DPA contact action is public. It establishes an inquiry path, not that a particular DPA, execution procedure or negotiability option is included in Per seat or Flat price; no contract was retrieved and no sales contact was made. Sources: onai:review-contract-plan-gaps.
• revdsg_gdpr Does the DPA cover revDSG and GDPR? [unknown]: The website refers generally to Swiss DSG and GDPR, but no product DPA text or plan applicability was retrieved. Its actual revDSG/GDPR clauses and scope cannot be established from the vendor entity or marketing labels. Sources: onai:review-contract-plan-gaps, onai:public-imprint.
• governing_law Which law and court govern the contract? [unknown]: A Swiss contracting entity does not determine governing law or court. No product agreement specifying either was obtained.
• ai_act_materials Is EU AI Act documentation provided? [unknown]: The public page advertises AI Act transparency labels. No provider/deployer-role documentation, technical material, conformity scope or Per seat/Flat price delivery entitlement was obtained. Sources: onai:review-contract-plan-gaps.
• sector_materials Are FINMA or other sector materials provided? [unknown]: No FINMA outsourcing, banking secrecy, public-sector or regulated-industry contract package was obtained.

Checked 2026-10-21; not separately cross-checked; check again by 2026-12-20. Sources: onai:public-imprint, onai:review-contract-plan-gaps.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

onAI is not currently ISO 27001 certified and has no SOC 2 report.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Connections are encrypted over HTTPS, stored data is encrypted in the cloud, and each organisation's data is logically separated. Dedicated installations and on-premises: encryption and separation follow your infrastructure.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Professional-secrecy agreement (for example § 203 StGB / Art. 321 StGB) on request.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Agent cross-checked Support: partial

The page lists EUR 17/user/month with EUR 5 monthly model budget; Per seat overage is actual consumption with no minimum. Flat price and detailed tariffs remain quoted or unspecified.

Stated by onAI From €17 per user and month, including €5 of model use; lower for larger teams. Or one fixed price for the whole company. (vendor-statement, asserted 2026-10-22)

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat EUR 17/month; Flat price annual quote; publication is not GA verification; add_ons=EU-only processing option, price unknown; deployment_mode=not specified; region=European hosting; dedicated CH/DE/on-premises by quoted plan; os=not specified.

Limitations

• add_ons: Per seat lists models, Image Studio, translator and Microsoft 365 access. Flat price additionally lists dedicated/on-premises hosting, own models, branding and onboarding. An EU-only processing tier is offered without a public surcharge or connector/agent add-on tariff.
• overage: For Per seat, usage beyond the included model budget is billed at actual consumption, with no minimum and invoices itemized by model and quantity; the usage journal shows provider-reported token counts. No complete tariff, model conversion/multiplier, top-up or rollover schedule was retrieved.

• pricing_unit What is the pricing unit? [supported]: Per seat is priced per user/month. Flat price is one fixed annual company price with unlimited users; unlimited seats do not establish unlimited model usage. Sources: onai:onai:public-automation-status-20261026.
• list_prices What are list prices per plan, with date and currency? [supported]: As retrieved 2026-10-21, Per seat is EUR 17/user/month excluding VAT. The Flat price amount is on request; no CHF list price is shown. Sources: onai:onai:public-automation-status-20261026.
• included_usage What usage is included? [supported]: Per seat includes EUR 5 model budget per user/month. The page does not translate this into message/token/image quotas or state the Flat price usage allowance. Sources: onai:onai:public-automation-status-20261026.
• add_ons Which features cost extra? [partial]: Per seat lists models, Image Studio, translator and Microsoft 365 access. Flat price additionally lists dedicated/on-premises hosting, own models, branding and onboarding. An EU-only processing tier is offered without a public surcharge or connector/agent add-on tariff. Sources: onai:onai:public-automation-status-20261026.
• overage What do usage beyond limits and premium models cost? [partial]: For Per seat, usage beyond the included model budget is billed at actual consumption, with no minimum and invoices itemized by model and quantity; the usage journal shows provider-reported token counts. No complete tariff, model conversion/multiplier, top-up or rollover schedule was retrieved. Sources: onai:onai:public-automation-status-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:onai:public-automation-status-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Swisscom publishes monthly organisation packages in CHF excluding VAT.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources.

• pricing_unit What is the pricing unit? [supported]: Flat monthly price per company package with user, storage and token caps; Custom is quoted. Sources: swisscom-assistant:swisscom-assistant:offer.
• list_prices What are list prices per plan, with date and currency? [supported]: As retrieved 2026-10-21: Essential CHF 149/month up to 10 users; Professional CHF 399 up to 40; Premium CHF 799 up to 100, all excluding VAT. Custom has no public numerical price. Sources: swisscom-assistant:swisscom-assistant:offer.
• included_usage What usage is included? [supported]: Essential 5 GB/20m tokens; Professional 40 GB/75m; Premium 150 GB/200m monthly company tokens. Web Fetch requests/month 500/2,000/5,000 respectively. Assistant caps 3/5/7 per user. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• add_ons Which features cost extra? [partial]: Custom Web Search, SSO, agents and workflows cost extra per matrix; rates are not public. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• overage What do usage beyond limits and premium models cost? [unknown]: What do usage beyond limits and premium models cost? Unknown. Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

onAI

Agent cross-checked Support: partial

Under ALM-14 shared cost assumptions v1.4, 2026-10-21, only the published Per seat component is calculable. The scenario is from that EUR/CHF floor plus unknown usage/option charges; Flat price requires a quote.

Stated by onAI From €17 per user and month, including €5 of model use; lower for larger teams. Or one fixed price for the whole company. (vendor-statement, asserted 2026-10-22)

Availability: beta · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat list-price scenario only; Flat price and customer-operated totals unknown; add_ons=No priced add-ons included; option costs unknown; deployment_mode=multi-tenant-saas; region=Published European-hosting offer; GA unverified; os=not specified.

Limitations

• ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, full paid seats, list price, excluding VAT, no invented discounts. These are plan components, not complete workload totals.
• The included model allowance is not counted twice. Annual model usage is 11.88M input and 2.376M output tokens per user under the disclosed mix, but the product billing tariff is unknown.

• cost_200 Year-one cost at 200 users? [partial]: 200 seats for 12 months: from EUR 40,800 / CHF 37,686.96 excluding VAT, plus unknown usage/option costs. EUR 12,000 annual model budget is already included, not added again. Flat price and actual workload overage are unpriced. Sources: onai:public-pricing, onai:ecb-fx.
• cost_1000 Year-one cost at 1,000 users? [partial]: 1,000 seats for 12 months: from EUR 204,000 / CHF 188,434.80 excluding VAT, plus unknown usage/option costs. EUR 60,000 annual model budget is already included. Flat price and actual workload overage are unpriced. Sources: onai:public-pricing, onai:ecb-fx.
• cost_5000 Year-one cost at 5,000 users? [partial]: 5,000 seats for 12 months: from EUR 1,020,000 / CHF 942,174 excluding VAT, plus unknown usage/option costs. EUR 300,000 annual model budget is already included. Flat price and actual workload overage are unpriced. Sources: onai:public-pricing, onai:ecb-fx.
• variable_share Which part depends on usage? [partial]: Shared workload: 60% light at 100, 30% regular at 400 and 10% power at 1,500 messages/user/month; each message has 3,000 input and 600 output tokens including retrieval. This is 330 messages/month/user. No onAI default-model tariff or credit-to-provider mapping is public, so no variable charge or variable percentage is invented. Sources: onai:public-pricing.
• unknown_parts Which costs could not be priced? [partial]: Unknowns include Flat price quotes, model usage beyond the included allowance, premium features/EU-only options and customer-operated infrastructure/support. No proxy API price substitutes for an unpublished onAI tariff. FX is ECB 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; USD/EUR reciprocal 0.8916629514043692. Sources: onai:public-pricing, onai:public-processing, onai:ecb-fx.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:ecb-fx, onai:public-pricing, onai:public-processing, onai:review-plan-m365, onai:review-residency-parts.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

ALM-14 shared cost assumptions v1.4, 2026-10-21. The 200, 1,000 and 5,000-seat scenarios require a Custom quote and cannot be priced from packages capped at 100 users.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.

• cost_200 Year-one cost at 200 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
• cost_1000 Year-one cost at 1,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
• cost_5000 Year-one cost at 5,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
• variable_share Which part depends on usage? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
• unknown_parts Which costs could not be priced? [supported]: Custom base price, token pool/overage, connectors, agents, SSO and service costs are unpriced. Multiple standard packages are not assumed to form one enterprise contract. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:ecb-fx.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-22

A personal demo, then trial access for your team.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

A one-month business trial is self-activated by eligible My Swisscom Business administrators.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run.

• free_tier Is there a free tier for business use? [unknown]: Is there a free tier for business use? Unknown. No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run.
• self_serve_trial Is a self-serve business trial available? [partial]: Offer provides one month free, up to 2 assistants/user and 10m tokens/company. Activation requires My Swisscom Business administrator rights and Swisscom Login. New noncustomers are directed to contact Swisscom. Sources: swisscom-assistant:swisscom-assistant:offer.
• trial_scope Do trials include SSO, connectors and admin features? [partial]: Published trial includes assistant creation and company token allowance; SSO/connectors/admin entitlement and seat count are not specified. Sources: swisscom-assistant:swisscom-assistant:offer.
• sales_gate Does meaningful evaluation require sales contact? [partial]: Existing eligible company administrators can activate online; people without a Swisscom customer account are directed to contact Swisscom. Custom evaluation requires scope clarification. Sources: swisscom-assistant:swisscom-assistant:offer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer.

onAI

Agent cross-checked Support: partial

Per seat has a public EUR headline and monthly seat flexibility; Flat price is quoted annually. Legal commitment, cancellation rules and CHF invoicing remain unverified.

Stated by onAI From €17 per user and month, including €5 of model use; lower for larger teams. Or one fixed price for the whole company. (vendor-statement, asserted 2026-10-22)

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat monthly price/seat flexibility; Flat price annual quote; add_ons=none stated; deployment_mode=not specified; region=Swiss provider; EUR display; CHF invoicing unknown; os=not specified.

Limitations

• Published billing frequency is not an executed minimum-term contract. No undisclosed enterprise discount is assumed.

• minimum_commitment What seat or spend minimum applies? [unknown]: No minimum seat count or spend commitment is stated on the current pricing page. The about-50-user flat-price break-even is not a contractual minimum. Sources: onai:public-pricing.
• contract_length What contract lengths are offered? [partial]: Per seat is quoted monthly and says seats can be added/removed each month. Flat price is quoted annually; the legal contract length and billing options are not supplied. Sources: onai:public-pricing.
• cancellation How can the contract be cancelled or reduced? [partial]: The page promises monthly Per seat seat changes. Cancellation notice, proration, refunds, price-change rules and downgrade terms were not obtained. Sources: onai:public-pricing.
• local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: Prices are displayed in EUR and the identified provider is Swiss Telesoft AG. Actual invoice currency, CHF availability and VAT/payment terms were not verified. Sources: onai:public-pricing, onai:public-imprint.
• transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified: the Per seat headline and allowance are public; Flat price is quote-only and usage overage, option prices and legal terms are missing. Sources: onai:public-pricing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:public-imprint, onai:public-pricing.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

There is no minimum contract duration; cancellation is 30 days to calendar-month end.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Annual-billing options, price-change policy, EUR invoices and complete Custom commitments are not documented in accessible sources.

• minimum_commitment What seat or spend minimum applies? [supported]: Offer explicitly says no minimum contract duration; organisation package caps apply, with Custom terms separately quoted. Sources: swisscom-assistant:swisscom-assistant:offer.
• contract_length What contract lengths are offered? [partial]: Monthly subscription/package prices; no minimum duration. Annual prepayment options are not specified. Sources: swisscom-assistant:swisscom-assistant:offer.
• cancellation How can the contract be cancelled or reduced? [supported]: Cancel online with 30 days notice to month-end. Upgrades bill pro rata from upgrade day; downgrades only on the first day of a following month. Sources: swisscom-assistant:swisscom-assistant:offer.
• local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: CHF excluding VAT prices are published by Swisscom. EUR invoicing and a paid contracting-entity invoice specimen are not established. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.
• transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified. Standard monthly prices and capacities are public; Custom, overage and add-on rates require a quote. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:factsheet.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Proprietary software from onAI; the source code is not public. Included open-source components are under their own licences.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Free Trial terms grant a restricted service-use licence and reserve intellectual property.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents.

• licence_type Which licence applies to each component? [partial]: Trial B.1/B.6 gives non-exclusive non-transferable internal-business use and prohibits copying, modifying or distributing the chatbot. This is distinct from the open licences of underlying model weights. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
• branding_restrictions Do licence terms restrict branding or user counts? [partial]: Custom branding with name/logo/colours is included in paid basic features; trial bars copying or modifying the chatbot. Full paid component licence and seat restrictions remain unavailable. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.
• enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unknown. Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted 2026-10-23

Users export their chats as JSON; an export for the whole organisation on request.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Sourced Support: partial

The Swiss provider identity, general company contact and Website-only public status history are established. Support channels, languages/hours, response targets and uptime credits for Per seat and Flat price remain unknown.

Stated by onAI A direct line to the team, no call centre, in German and English. Onboarding and training are included in the fixed price. We build custom agents and workflows as a service. Service levels and response times are agreed in the contract. (vendor-statement, asserted 2026-10-23)

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public provider website and status sources retrieved 2026-10-21; plan=Company identity/contact and Website-only status facts; Per seat/Flat price support entitlement unverified.; add_ons=none stated; deployment_mode=not specified; region=Swiss legal entity; support staffing/access countries unknown; os=not specified.

Limitations

• Remains public-candidate: entity identity and website-status facts are separated from unverified product-plan support commitments.
• The Website-only service history and generic custom-development SLA wording do not establish a workspace uptime target or credit schedule.

• support_channels Which support channels are available on each plan? [unknown]: The company publishes info@onaihq.com and a general inquiry/demo form. No public evidence maps these to a contracted support desk for Per seat or Flat price, or states hours, escalation and response commitments. Sources: onai:public-imprint, onai:public-services.
• support_languages Is support available in German, French or Italian? [unknown]: English/German website and UI copy do not establish contractual DE/FR/IT support languages or support hours.
• regional_presence Is there a DACH or Swiss entity, team or partner? [supported]: The imprint identifies Telesoft AG in Oberwil-Lieli, Switzerland, with a Swiss VAT registration. No reseller roster is inferred. Sources: onai:public-imprint.
• uptime_sla Is there an uptime SLA with credits? [unknown]: Custom development copy mentions SLAs but supplies no product uptime target, measurement, exclusions or credit schedule. A status percentage is not a contractual SLA. Sources: onai:public-services.
• status_page Is there a public status page with history? [partial]: The first-party-linked status page has notice history for Website only. This is a marketing-website status fact, not a Per seat/Flat price workspace/API status promise or support entitlement. Sources: onai:review-status-service-scope.

Checked 2026-10-21; not separately cross-checked; check again by 2026-12-20. Sources: onai:public-imprint, onai:public-services, onai:review-status-service-scope.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Personal Swisscom support is included; trial terms disclaim availability guarantees.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.

• support_channels Which support channels are available on each plan? [partial]: Personalised support is a basic feature across editions; page supplies an enquiry form. Contractual response-time channels are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.
• regional_presence Is there a DACH or Swiss entity, team or partner? [supported]: Factsheet identifies Swisscom (Switzerland) Ltd Enterprise Customers in Berne and support directly from Switzerland. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• uptime_sla Is there an uptime SLA with credits? [partial]: Free Trial B.4 explicitly provides no availability/accessibility guarantee. Paid uptime SLA and credits were not retrieved. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
• status_page Is there a public status page with history? [unknown]: Is there a public status page with history? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms.

onAI

Agent cross-checked Support: partial

The vendor offers training, workshops and custom agent services. Flat price lists onboarding/training/workshops; languages, delivery scope and separate service costs remain unknown.

Stated by onAI A direct line to the team, no call centre, in German and English. Onboarding and training are included in the fixed price. We build custom agents and workflows as a service. Service levels and response times are agreed in the contract. (vendor-statement, asserted 2026-10-23)

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Flat price named services included; Per seat/service contract unspecified; add_ons=Bespoke agent/workflow development, quoted scope; deployment_mode=not specified; region=Delivery geography and languages unspecified; os=not specified.

Limitations

• Vendor/partner professional services are distinguished from native product workflow automation. No service outcome or price is invented.

• onboarding_service Is guided onboarding included? [supported]: The public Flat price offer includes onboarding, training and workshops. Per seat inclusion and precise deliverables are not specified. Sources: onai:public-pricing, onai:public-services.
• user_training Is end-user training offered, in which languages? [partial]: The vendor offers practical prompt/tool/best-practice sessions tailored to Marketing, HR and IT. Session format, DE/FR/IT languages, hours and e-learning availability were not retrieved. Sources: onai:public-services.
• use_case_library Are role-based use cases and templates provided? [unknown]: The site describes use-case workshops and public guides, but no role-based in-product use-case/template library inventory or licence was obtained.
• adoption_programme Is there a champion or adoption programme? [unknown]: No scoped champion programme, change-management package or measured adoption service deliverable was retrieved; generic skills guides do not establish one.
• service_cost Which services cost extra? [unknown]: Flat price includes named services but its amount is quoted; separate Per seat onboarding, training, workshops and custom-development fees are not published. Sources: onai:public-pricing, onai:public-services.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:public-pricing, onai:public-services.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Public videos and a setup guide support self-service assistant creation.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.

• onboarding_service Is guided onboarding included? [unknown]: Is guided onboarding included? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.
• user_training Is end-user training offered, in which languages? [partial]: Offer links FAQ videos for starting a trial, building an assistant and custom prompts; the guide provides a German walkthrough. Formal training languages and inclusion are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.
• use_case_library Are role-based use cases and templates provided? [supported]: Published HR, support, manuals, correspondence and sales examples plus example instructions provide use-case material. Sources: swisscom-assistant:swisscom-assistant:guide.
• adoption_programme Is there a champion or adoption programme? [unknown]: Is there a champion or adoption programme? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.
• service_cost Which services cost extra? [unknown]: Which services cost extra? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.