{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "omnifact-vs-swisscom-assistant", "canonicalUrl": "https://onaihq.com/compare/agents/omnifact-vs-swisscom-assistant/", "markdownUrl": "https://onaihq.com/compare/agents/omnifact-vs-swisscom-assistant/index.md", "dataUrl": "https://onaihq.com/compare/agents/omnifact-vs-swisscom-assistant/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-21", "lastCrossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "omnifact", "name": "Omnifact", "website": "https://omnifact.ai", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/omnifact/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" }, { "id": "api", "name": "Omnifact Published Spaces, Public API and Enterprise AI Gateway", "type": "api" }, { "id": "self-managed", "name": "Omnifact Enterprise customer-cloud/on-premise", "type": "self-hosted-server" }, { "id": "widget", "name": "Omnifact example embeddable widget", "type": "browser-widget" }, { "id": "cli", "name": "Omnifact document/chat CLI and XWiki sync", "type": "cli" } ], "sourcedClaimCount": 49, "statedByVendorCount": 0, "crossCheckedClaimCount": 49, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-21" }, { "id": "swisscom-assistant", "name": "Swisscom Swiss AI Assistant", "website": "https://www.swisscom.ch/en/business/sme/it-cloud/new-way-of-working/swiss-ai-assistant.html", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/swisscom-assistant/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ], "sourcedClaimCount": 27, "statedByVendorCount": 0, "crossCheckedClaimCount": 27, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-21" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 27, "sharedSourcedCriteria": 27, "crossCheckedCriteriaByProduct": { "omnifact": 49, "swisscom-assistant": 27 }, "sourcedOnlyCriteriaByProduct": { "omnifact": 0, "swisscom-assistant": 0 }, "sourcedCriteriaByProduct": { "omnifact": 49, "swisscom-assistant": 27 }, "crossCheckedCriterionRows": 49, "sourcedOnlyCriterionRows": 0, "sourcedCriterionRows": 49, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Manual selection spans OpenAI, Anthropic, Google and Mistral with EU/direct routes and tier controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro/Enterprise managed model catalogue; customer API keys and custom/self-hosted endpoints require Enterprise BYOK", "addOns": [ "Enterprise BYOK for custom provider endpoints" ], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "partial", "answer": "Pro/Enterprise managed provider options include OpenAI/AzureOpenAI, Anthropic, Google/Vertex and Mistral subject to workspace configuration. Customer API keys, custom OpenAI-compatible endpoints and self-hosted model connections require Enterprise BYOK. Optional DPA-listed Groq is not treated as a currently selectable managed model.", "evidenceIds": [ "omnifact:omnifact:providers-rev2", "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:models" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "Public text catalogue: GPT6Sol/Luna,5.6Sol/Terra/Luna,5.5,5.4/mini,5.2,5.1,5/mini/nano,4.1/mini/nano,4o/mini,4,3.5; Claude Opus5.5/5/4.8/4.7/4.6/4.5/4.1/4, Sonnet5.5/5/4.6/4.5/4, Haiku5.5/4.5; Gemini4Argon,3.8/3.7/3.6/3.5Flash,3.5Flash Lite,3.1Pro/Flash Lite,3Pro,2.5Pro/Flash,2.0Flash/Flash Lite; Mistral Medium3.5/3, Large3, Small4, Nemo, Ministral8B, Pixtral Large, Codestral, Devstral Small. Each is subject to admin enablement, tier, route and provider availability; not independently tested in picker.", "evidenceIds": [ "omnifact:omnifact:models" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Picker changes before/within a conversation and shows provider logo, model name and region flag. Reasoning effort has Low/Medium/High/Extra High depending on model.", "evidenceIds": [ "omnifact:omnifact:select" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "unknown", "answer": "Does the product route between models automatically, and is the chosen model shown? Unknown. No documented automatic cross-model routing strategy or chosen-model display after automatic routing was established; autonomous tool selection is separate from model routing.", "evidenceIds": [] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Image input only for capable selected models; experimental audio uploads need audio-capable models. Extracted document text and code tools are separate paths; no complete model-by-model native audio matrix was established.", "evidenceIds": [ "omnifact:omnifact:files", "omnifact:omnifact:groups-rev2" ] } ], "limitations": [ "current_models: Public text catalogue: GPT6Sol/Luna,5.6Sol/Terra/Luna,5.5,5.4/mini,5.2,5.1,5/mini/nano,4.1/mini/nano,4o/mini,4,3.5; Claude Opus5.5/5/4.8/4.7/4.6/4.5/4.1/4, Sonnet5.5/5/4.6/4.5/4, Haiku5.5/4.5; Gemini4Argon,3.8/3.7/3.6/3.5Flash,3.5Flash Lite,3.1Pro/Flash Lite,3Pro,2.5Pro/Flash,2.0Flash/Flash Lite; Mistral Medium3.5/3, Large3, Small4, Nemo, Ministral8B, Pixtral Large, Codestral, Devstral Small. Each is subject to admin enablement, tier, route and provider availability; not independently tested in picker.", "multimodal_input: Image input only for capable selected models; experimental audio uploads need audio-capable models. Extracted document text and code tools are separate paths; no complete model-by-model native audio matrix was established.", "Unverified auto_routing: No documented automatic cross-model routing strategy or chosen-model display after automatic routing was established; autonomous tool selection is separate from model routing." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:providers-rev2", "omnifact:omnifact:dpa-rev2", "omnifact:omnifact:models", "omnifact:omnifact:select", "omnifact:omnifact:files", "omnifact:omnifact:groups-rev2", "omnifact:omnifact:pricing-rev2" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The current offer lists a selectable catalogue of four open-model families.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Named origins are OpenAI, Qwen, Mistral and Gemma. These are hosted open-model choices, not evidence of external provider API contracts.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "supported", "answer": "FAQ names GPT OSS 120B, Qwen3.5 397B A17B, Mistral Small 4 119B and Gemma 4 31B as current choices.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "partial", "answer": "FAQ says the model can be chosen for the use case; per-chat switching behaviour was not observed.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "unknown", "answer": "Does the product route between models automatically, and is the chosen model shown? Unknown. Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested.", "evidenceIds": [] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "FAQ calls Qwen3.5 multimodal; factsheet includes image analysis and audio transcription across editions. Exact per-model input routing is not documented.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ], "limitations": [ "Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated model/feature changelog exists; exact release lag and fixed deprecation policy are unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? Unknown. Last-three major releases per provider were not reconciled against provider GA dates; no binding removal notice or Saa S version-pinning guarantee was established.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Monthly release notes updated2026-10-20; individual feature posts date Gemini4Argon October 13, Haiku5.5 October 8, Sonnet5.5 September 28 and GPT6/Opus5.5 September 22.", "evidenceIds": [ "omnifact:omnifact:changes", "omnifact:omnifact:blog" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "How much notice is given before a model is removed? Unknown. Last-three major releases per provider were not reconciled against provider GA dates; no binding removal notice or Saa S version-pinning guarantee was established.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "Can an admin keep an older model version? Unknown. Last-three major releases per provider were not reconciled against provider GA dates; no binding removal notice or Saa S version-pinning guarantee was established.", "evidenceIds": [] } ], "limitations": [ "Unverified release_lag_days, deprecation_notice, version_pinning: Last-three major releases per provider were not reconciled against provider GA dates; no binding removal notice or Saa S version-pinning guarantee was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:changes", "omnifact:omnifact:blog" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise BYOK supports own provider accounts and custom OpenAI-compatible connections.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Enterprise BYOK, customer provider contracts", "addOns": [ "Customer provider charges separate" ], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "supported", "answer": "Enterprise only; connects own provider API keys, charges provider account and bypasses standard Omnifact rate limits.", "evidenceIds": [ "omnifact:omnifact:providers" ] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "partial", "answer": "Supported environments include Azure OpenAI, Vertex Anthropic/Vertex Google; model settings mention AWSBedrock via custom endpoints. Customer deployment/contract setup details not fully specified.", "evidenceIds": [ "omnifact:omnifact:providers", "omnifact:omnifact:model-settings" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "supported", "answer": "Custom provider supports OpenAI-compatible endpoints; self-hosted connection enabled with support.", "evidenceIds": [ "omnifact:omnifact:providers", "omnifact:omnifact:terms" ] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "partial", "answer": "BYOK moves model costs to customer account/negotiated rates; Enterprise licence adjustment is quote-only.", "evidenceIds": [ "omnifact:omnifact:providers" ] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "unknown", "answer": "Which features stop working with BYO? Unknown. No complete BYOK-specific feature failure/parity matrix or public licence discount was established.", "evidenceIds": [] } ], "limitations": [ "own_cloud_contract: Supported environments include Azure OpenAI, Vertex Anthropic/Vertex Google; model settings mention AWSBedrock via custom endpoints. Customer deployment/contract setup details not fully specified.", "byo_pricing: BYOK moves model costs to customer account/negotiated rates; Enterprise licence adjustment is quote-only.", "Unverified byo_restrictions: No complete BYOK-specific feature failure/parity matrix or public licence discount was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:providers", "omnifact:omnifact:model-settings", "omnifact:omnifact:terms" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise can integrate customer-hosted models; embedding and tool parity remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Enterprise self-hosted model connection", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "supported", "answer": "Enterprise lists self-hosted LLMs; terms6.4 requires coordination with support and custom provider endpoints are documented.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:providers", "omnifact:omnifact:terms" ] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Can retrieval use customer-hosted embeddings? Unknown. No documented customer-hosted embedding route or exhaustive feature-parity matrix was established; on-premise platform availability alone does not prove either.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "unknown", "answer": "Which features fail with self-hosted models? Unknown. No documented customer-hosted embedding route or exhaustive feature-parity matrix was established; on-premise platform availability alone does not prove either.", "evidenceIds": [] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "partial", "answer": "Mistral family appears with EU flags; the operating party and infrastructure for every open-weight route are not fully mapped. It is not proof of Swiss hosting.", "evidenceIds": [ "omnifact:omnifact:models" ] } ], "limitations": [ "vendor_hosted_open_models: Mistral family appears with EU flags; the operating party and infrastructure for every open-weight route are not fully mapped. It is not proof of Swiss hosting.", "Unverified self_hosted_embeddings, feature_parity: No documented customer-hosted embedding route or exhaustive feature-parity matrix was established; on-premise platform availability alone does not prove either." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:providers", "omnifact:omnifact:terms", "omnifact:omnifact:models" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom operates open models in Switzerland.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "unknown", "answer": "Can chat use a customer-hosted model? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.", "evidenceIds": [] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Can retrieval use customer-hosted embeddings? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "unknown", "answer": "Which features fail with self-hosted models? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.", "evidenceIds": [] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "supported", "answer": "The current model FAQ and launch announcement describe open models on Swisscom Swiss AI Platform with processing in its Swiss data centres.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:announcement" ] } ], "limitations": [ "Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:announcement" ] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Groups add model-tier/capability permissions while organization settings control concrete models/routes.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "partial", "answer": "Groups add Base/Standard/Premium-tier and US-hosted-model access. Everyone and overlapping groups union grants; no deny overrides. Concrete model enablement is organization-wide, not an arbitrary per-group model list.", "evidenceIds": [ "omnifact:omnifact:groups", "omnifact:omnifact:model-settings" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "Admins disable providers/models globally; DPA annexes also describe per-Space provider approval. No tested classifier routes knowledge content to distinct allowed models automatically.", "evidenceIds": [ "omnifact:omnifact:model-settings", "omnifact:omnifact:dpa" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "partial", "answer": "October notes set Haiku5.5 as fast default for new organizations. Image default and Published Space model are configurable; universal organization text-default setting not established.", "evidenceIds": [ "omnifact:omnifact:changes", "omnifact:omnifact:model-settings", "omnifact:omnifact:published" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Plan-determined per-user24-hour rolling message quotas show remaining count/reset. Numeric plan quotas are not public; pooled credit and page limits are separate.", "evidenceIds": [ "omnifact:omnifact:chat" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "Daily message exhaustion disables new sends until reset. Monthly credit exhaustion greys premium models and chat falls back; Gateway returns credit error for all models without fallback.", "evidenceIds": [ "omnifact:omnifact:chat", "omnifact:omnifact:limits", "omnifact:omnifact:gateway" ] } ], "limitations": [ "model_allowlist_by_group: Groups add Base/Standard/Premium-tier and US-hosted-model access. Everyone and overlapping groups union grants; no deny overrides. Concrete model enablement is organization-wide, not an arbitrary per-group model list.", "data_bound_models: Admins disable providers/models globally; DPA annexes also describe per-Space provider approval. No tested classifier routes knowledge content to distinct allowed models automatically.", "default_model: October notes set Haiku5.5 as fast default for new organizations. Image default and Published Space model are configurable; universal organization text-default setting not established.", "user_limits: Plan-determined per-user24-hour rolling message quotas show remaining count/reset. Numeric plan quotas are not public; pooled credit and page limits are separate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:groups", "omnifact:omnifact:model-settings", "omnifact:omnifact:dpa", "omnifact:omnifact:changes", "omnifact:omnifact:published", "omnifact:omnifact:chat", "omnifact:omnifact:limits", "omnifact:omnifact:gateway" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standard packages publish organisation-level monthly token allowances.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "unknown", "answer": "Can admins limit models per group? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "unknown", "answer": "Can admins set the default model? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Essential 20m, Professional 75m and Premium 200m tokens/month per company. These are pooled company allowances, not documented per-user caps.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "unknown", "answer": "What happens when a limit is reached? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] } ], "limitations": [ "Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Broad attachment formats and published limits exist; indexing uses OCR/chunks while workbook fidelity is untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "PDF, Word, Excel, Power Point, Open Document text/presentation, TXT, JSON, Markdown, CSV, SVG; images PNG/JPEG/Web P/HEIC/HEIF/AVIF/BMP/GIF/ICO/TIFF/SVG; audio examples MP3/WAV/AAC/FLAC with group/model restriction.", "evidenceIds": [ "omnifact:omnifact:files" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "partial", "answer": "10 attachments/message;8000 text characters/message;20MB/image;25MB/audio. Space Uploaded Files FAQ says no individual/aggregate file-size limit; ordinary document/chat count ceilings not fully specified.", "evidenceIds": [ "omnifact:omnifact:files", "omnifact:omnifact:uploads" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "Space upload pipeline documents Apache Tika OCR for scanned PDFs/images; no accuracy fixture.", "evidenceIds": [ "omnifact:omnifact:uploads" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Spreadsheet inputs can be processed with executed Python and native XLSX formulas; structure/merged cells/formula preservation not tested.", "evidenceIds": [ "omnifact:omnifact:documents" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Space documents are extracted/chunked/embedded and relevant sections retrieved with progress/citation displays. Exact direct-attachment full-text thresholds were not established.", "evidenceIds": [ "omnifact:omnifact:uploads", "omnifact:omnifact:retrieval" ] } ], "limitations": [ "limits: 10 attachments/message;8000 text characters/message;20MB/image;25MB/audio. Space Uploaded Files FAQ says no individual/aggregate file-size limit; ordinary document/chat count ceilings not fully specified.", "ocr: Space upload pipeline documents Apache Tika OCR for scanned PDFs/images; no accuracy fixture.", "spreadsheets: Spreadsheet inputs can be processed with executed Python and native XLSX formulas; structure/merged cells/formula preservation not tested.", "full_vs_chunked: Space documents are extracted/chunked/embedded and relevant sections retrieved with progress/citation displays. Exact direct-attachment full-text thresholds were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:files", "omnifact:omnifact:uploads", "omnifact:omnifact:documents", "omnifact:omnifact:retrieval" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The factsheet lists document, image and audio analysis.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "partial", "answer": "Lists PDF, Word, Excel, CSV, JSON, TXT and audio files, plus image analysis. Exact extensions and codec limits are not enumerated.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "unknown", "answer": "What size and count limits apply per file and chat? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Are scanned PDFs read? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "unknown", "answer": "Are Excel tables read with structure intact? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "unknown", "answer": "Is the whole file used or only retrieved parts, and does the user see which? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] } ], "limitations": [ "Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Spaces persist and share uploaded/connected knowledge. The applicable Pro page quota remains unknown; Enterprise advertises unlimited pages.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro up to50users and Enterprise Spaces; actual Pro page quota unverified", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Uploaded Files and connected folders persist in a Space for multiple conversations; message attachments remain specific to their conversation.", "evidenceIds": [ "omnifact:omnifact:spaces" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Organization users/groups including Everyone; Admin/Editor manage, Member queries. Groups receive view-only membership; edit grants are individual.", "evidenceIds": [ "omnifact:omnifact:share" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Enterprise pricing advertises unlimited knowledge pages. Actual Pro page quota is unknown because pricing says25000 while Billing says5000; neither is asserted as an independently applicable limit. The Connected Sources documentation says synced files currently do not count against the manual-upload page quota.", "evidenceIds": [ "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:billing", "omnifact:omnifact:sync" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "Space agent uses its own instructions and isolated Uploaded Files/Connected Sources knowledge.", "evidenceIds": [ "omnifact:omnifact:spaces" ] } ], "limitations": [ "Pro page quota is excluded from verified limits until the applicable offer is identified. Connected-source and manual-upload accounting are separate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:spaces", "omnifact:omnifact:share", "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:billing", "omnifact:omnifact:sync" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Paid editions provide persistent document-backed personal assistants that can be shared.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Users upload documents to assistants and retain chat histories; assistant storage persists across use.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "partial", "answer": "Assistant sharing is included in paid editions; exact individual/group/organisation targeting is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Essential up to 3 assistants/user and 5 GB/customer; Professional 5 and 40 GB; Premium 7 and 150 GB. Per-collection file/count caps are not published.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "Employees build assistants with specific uploaded documents as their information sources.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ], "limitations": [ "Per-collection limits, shared-collection ownership and sharing-target controls need documentation or an authenticated tenant." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cloud document sync and live first-party MCP integrations cover different system/action scopes.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api", "cli" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro/Enterprise cloud document connectors; separately run API-enabled XWiki importer documented at pinned revision", "addOns": [ "Customer-run XWiki sync tool; API access and source credentials required" ], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" }, { "id": "api", "name": "Omnifact Published Spaces, Public API and Enterprise AI Gateway", "type": "api" }, { "id": "cli", "name": "Omnifact document/chat CLI and XWiki sync", "type": "cli" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "partial", "answer": "SharePoint, OneDrive Business and personal OneDrive document access/sync. No verified native Outlook/Teams connector in current catalogue.", "evidenceIds": [ "omnifact:omnifact:integrations" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Drive document sync plus MCP Drive, Docs, Sheets, Slides, Gmail, Calendar, Chat tools.", "evidenceIds": [ "omnifact:omnifact:integrations" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "supported", "answer": "Atlassian official MCP for Jira/Confluence search and updates.", "evidenceIds": [ "omnifact:omnifact:directory" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Slack, Zoom, Notion, Hub Spot, Zendesk, Box, Egnyte, Asana, Click Up, Linear, Airtable, Canva, Miro, Lucid, Stripe, Pay Pal, Git Hub/Git Lab, Sentry, PostHog, Supabase, Neon, Webflow, Todoist; official XWiki importer is separate unsupported CLI.", "evidenceIds": [ "omnifact:omnifact:integrations", "omnifact:omnifact:xwiki-sync-rev2" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Custom MCP can expose internal systems but cloud deployment blocks private IP/loopback/subnets by default. XWiki REST importer runs where customer executes it; native file-share/database network support is not established.", "evidenceIds": [ "omnifact:omnifact:mcp-rev2", "omnifact:omnifact:xwiki-sync-rev2" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "Catalogue MCP servers are supplied by listed software vendors; Omnifact manages installation/governance. Document connectors and XWiki tool are Omnifact; support scope varies.", "evidenceIds": [ "omnifact:omnifact:directory", "omnifact:omnifact:integrations", "omnifact:omnifact:xwiki-sync-rev2" ] } ], "limitations": [ "XWiki behavior is documented in a pinned README, with no support/guarantee. It was not implementation-inspected or executed in this pass." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:integrations", "omnifact:omnifact:directory", "omnifact:omnifact:xwiki-sync-rev2", "omnifact:omnifact:mcp-rev2" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Personal OAuth tools honor source-account rights; synced content is scoped to Space membership, without a verified per-user ACL mirror.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "OAuth MCP executes only within each user account rights. Space indexed knowledge is available under shared Space membership; per-recipient source ACL enforcement was not established.", "evidenceIds": [ "omnifact:omnifact:mcp", "omnifact:omnifact:retrieval", "omnifact:omnifact:sync" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "partial", "answer": "Live OAuth uses source account access. Space retrieval is indexed and checks Space membership; this is not documented as a source-ACL recheck on every query.", "evidenceIds": [ "omnifact:omnifact:mcp", "omnifact:omnifact:retrieval", "omnifact:omnifact:sync" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "partial", "answer": "Removing Space/group membership immediately revokes those grants; source document/ACL revocation timing beyond deletion sync was not tested.", "evidenceIds": [ "omnifact:omnifact:share", "omnifact:omnifact:groups" ] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Space admins select connected folders; organization enables/removes connectors and tools. No sensitivity-label classifier was established.", "evidenceIds": [ "omnifact:omnifact:sync", "omnifact:omnifact:integrations" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "Are Microsoft Purview or similar labels respected? Unknown. No cross-group source-ACL/revocation fixture or Microsoft Purview sensitivity-label implementation was established.", "evidenceIds": [] } ], "limitations": [ "source_permissions_respected: OAuth MCP executes only within each user account rights. Space indexed knowledge is available under shared Space membership; per-recipient source ACL enforcement was not established.", "enforcement_point: Live OAuth uses source account access. Space retrieval is indexed and checks Space membership; this is not documented as a source-ACL recheck on every query.", "revocation_delay: Removing Space/group membership immediately revokes those grants; source document/ACL revocation timing beyond deletion sync was not tested.", "admin_scope_controls: Space admins select connected folders; organization enables/removes connectors and tools. No sensitivity-label classifier was established.", "Unverified sensitivity_labels: No cross-group source-ACL/revocation fixture or Microsoft Purview sensitivity-label implementation was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:mcp", "omnifact:omnifact:retrieval", "omnifact:omnifact:sync", "omnifact:omnifact:share", "omnifact:omnifact:groups", "omnifact:omnifact:integrations" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Connected documents are indexed on a five-minute cycle; live MCP queries remain separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api", "cli" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro/Enterprise cloud document connectors; separately run API-enabled XWiki importer documented at pinned revision", "addOns": [ "Customer-run XWiki sync tool; API access and source credentials required" ], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" }, { "id": "api", "name": "Omnifact Published Spaces, Public API and Enterprise AI Gateway", "type": "api" }, { "id": "cli", "name": "Omnifact document/chat CLI and XWiki sync", "type": "cli" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "Connected Sources index selected cloud files; MCP tools query source systems live. XWiki CLI uploads converted Markdown on customer-run sync.", "evidenceIds": [ "omnifact:omnifact:sync", "omnifact:omnifact:integrations", "omnifact:omnifact:xwiki-sync-rev2" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "Connected Sources checks every five minutes; initial indexing may take minutes. XWiki tool is one-shot and requires external cron/systemd/Kubernetes scheduling.", "evidenceIds": [ "omnifact:omnifact:sync", "omnifact:omnifact:xwiki-sync-rev2" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "supported", "answer": "Cloud deletions removed on next five-minute cycle; disconnect permanently removes that source index from Space. XWiki importer tracks deleted/excluded pages on next run.", "evidenceIds": [ "omnifact:omnifact:sync", "omnifact:omnifact:xwiki-sync-rev2" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "DPA maps prefilter files/indexing to Azure Saa S Germany/Frankfurt storage; model embeddings/summaries have provider-dependent paths not fully mapped.", "evidenceIds": [ "omnifact:omnifact:dpa-rev2" ] } ], "limitations": [ "XWiki behavior is documented in a pinned README, with no support/guarantee. It was not implementation-inspected or executed in this pass." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:sync", "omnifact:omnifact:integrations", "omnifact:omnifact:xwiki-sync-rev2", "omnifact:omnifact:dpa-rev2" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Passage citations and controllable strict grounding are documented; retrieval quality remains unmeasured.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Source references identify uploaded document or cloud filename/provider and direct original link; progress shows retrieved document count.", "evidenceIds": [ "omnifact:omnifact:retrieval", "omnifact:omnifact:sync" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unknown. No DE/FR/EN corpus fixture, citation entailment, cross-language retrieval measurement or observed score was run.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unknown. No DE/FR/EN corpus fixture, citation entailment, cross-language retrieval measurement or observed score was run.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "partial", "answer": "Space instructions can require answers only from uploaded documents and explicit missing-information statements; default guaranteed abstention is not established.", "evidenceIds": [ "omnifact:omnifact:retrieval" ] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unknown. No DE/FR/EN corpus fixture, citation entailment, cross-language retrieval measurement or observed score was run.", "evidenceIds": [] } ], "limitations": [ "no_answer_behaviour: Space instructions can require answers only from uploaded documents and explicit missing-information statements; default guaranteed abstention is not established.", "Unverified citation_accuracy, cross_language, observed_accuracy: No DE/FR/EN corpus fixture, citation entailment, cross-language retrieval measurement or observed score was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:retrieval", "omnifact:omnifact:sync" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The basic-feature list advertises source references; citation accuracy was not tested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Transparent source references are listed as a basic feature; passage granularity was not established.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] } ], "limitations": [ "No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Persistent personal instructions exist; automatic cross-chat memory was not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Personalization stores role/context and response tone/style/format and sends them in every conversation. These fields bypass the Privacy Filter.", "evidenceIds": [ "omnifact:omnifact:account" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "unknown", "answer": "Does the product remember facts across chats? Unknown. No automatic fact-memory feature or administrator memory-disable setting was established in account, Space and release documentation. Conversation history is not itself cross-chat memory.", "evidenceIds": [] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "partial", "answer": "Users edit/remove their supplied personalization fields. This is not documentation of viewing/deleting automatically learned memories.", "evidenceIds": [ "omnifact:omnifact:account" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "unknown", "answer": "Can admins turn memory off? Unknown. No automatic fact-memory feature or administrator memory-disable setting was established in account, Space and release documentation. Conversation history is not itself cross-chat memory.", "evidenceIds": [] } ], "limitations": [ "user_memory_controls: Users edit/remove their supplied personalization fields. This is not documentation of viewing/deleting automatically learned memories.", "Unverified cross_chat_memory, admin_memory_controls: No automatic fact-memory feature or administrator memory-disable setting was established in account, Space and release documentation. Conversation history is not itself cross-chat memory." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:account" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Space agents combine custom instructions, knowledge and shared access with starter prompts.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Members create Spaces, become Space Admin and set instructions/examples/knowledge. Workspace-level tool availability is governed separately.", "evidenceIds": [ "omnifact:omnifact:create", "omnifact:omnifact:users" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "Member role includes Space creation; group permissions control file/code/features. An explicit deny-Space-creation privilege was not established.", "evidenceIds": [ "omnifact:omnifact:users", "omnifact:omnifact:groups" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Users or organization groups including Everyone; group membership grants Member only.", "evidenceIds": [ "omnifact:omnifact:share" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "All/Favorite Spaces directory shows accessible agents with pin/favorite navigation.", "evidenceIds": [ "omnifact:omnifact:spaces" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Space Starters/template previews and example prompts provide shared starting points; a separate centrally managed standalone prompt-library product was not established.", "evidenceIds": [ "omnifact:omnifact:create", "omnifact:omnifact:changes" ] } ], "limitations": [ "creator_permissions: Member role includes Space creation; group permissions control file/code/features. An explicit deny-Space-creation privilege was not established.", "prompt_library: Space Starters/template previews and example prompts provide shared starting points; a separate centrally managed standalone prompt-library product was not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:create", "omnifact:omnifact:users", "omnifact:omnifact:groups", "omnifact:omnifact:share", "omnifact:omnifact:spaces", "omnifact:omnifact:changes" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Users create named assistants from documents and system instructions, with starter prompts and sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "The guide describes a named assistant, description, system prompt and uploaded documents. External tool assignment is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "unknown", "answer": "Can admins limit who creates them? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.", "evidenceIds": [] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Users can share assistants with colleagues; exact user/group/company scope is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "unknown", "answer": "Is there an internal assistant directory? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.", "evidenceIds": [] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Assistant conversation starters can store example prompts. An organisation-managed shared prompt library is unverified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] } ], "limitations": [ "Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Remote MCP has explicit tool policies, personal OAuth and teamwide static-credential access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro/Enterprise managed remote MCP; workspace-admin setup and chosen tool policy required", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "partial", "answer": "Web search/browse, Space retrieval, image tools and curated MCP business actions are documented for the scoped workspace. Eligibility for the separate Experimental Execute code and its Python/Office outputs is unknown because the documentation does not map it to Pro or Enterprise.", "evidenceIds": [ "omnifact:omnifact:web", "omnifact:omnifact:retrieval", "omnifact:omnifact:images", "omnifact:omnifact:documents", "omnifact:omnifact:integrations", "omnifact:omnifact:groups-rev2" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "partial", "answer": "Admins add custom remote MCP URL and discovered tools. Arbitrary non-MCP REST wrappers require an external server.", "evidenceIds": [ "omnifact:omnifact:mcp-rev2" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Remote HTTP MCP supports OAuth, APIkey, Bearer, customheader ornone. Destination validation blocks private/subnet/metadata endpoints by default.", "evidenceIds": [ "omnifact:omnifact:mcp-rev2" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "partial", "answer": "OAuth requires personal sign-in; static APIkey/Bearer/header/none is central and immediately available teamwide, with no current per-user/group permission for those types.", "evidenceIds": [ "omnifact:omnifact:mcp-rev2" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Admins explicitly configure each tool as Always, Approval or Disable. Approval displays the exact request payload with Allow/Deny; later refresh adds new tools disabled. Initial-discovery default is unknown because setup and security sections disagree, so no safe or permissive initial default is asserted.", "evidenceIds": [ "omnifact:omnifact:mcp-rev2" ] } ], "limitations": [ "Configured policies are documented; initial-discovery defaults remain unknown. Static credentials are shared teamwide as documented and do not provide personal source authorization.", "Experimental code/output entitlement is unknown; generic Enterprise early-access wording does not identify an eligible Execute code tier." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:web", "omnifact:omnifact:retrieval", "omnifact:omnifact:images", "omnifact:omnifact:documents", "omnifact:omnifact:integrations", "omnifact:omnifact:mcp-rev2", "omnifact:omnifact:groups-rev2" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standard editions include Web Fetch, with published request allowances.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Processing web content via Web Fetch is included: 500 requests/month Essential, 2,000 Professional and 5,000 Premium; Custom is tailored.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "unknown", "answer": "Can admins add API actions? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "unknown", "answer": "Can it use remote MCP servers, and with what admin control? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "unknown", "answer": "Do tools act as the user or as a shared account? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "unknown", "answer": "Can admins approve or block tools, and can users confirm actions before they run? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] } ], "limitations": [ "Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web research is cited and group-controlled; Brave handles public search.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Automatically triggered when needed or explicitly requested; URL reader caps2MB and excludes login/paywall/captcha pages.", "evidenceIds": [ "omnifact:omnifact:web" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "supported", "answer": "Groups grant web search/browsing additively; remove grant from Everyone/allgroups to disable for targeted users.", "evidenceIds": [ "omnifact:omnifact:groups" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "DPA names Brave Software US as web-search processor; exact request-processing datacentre is not specified. Masked-sensitive queries are blocked before search.", "evidenceIds": [ "omnifact:omnifact:dpa", "omnifact:omnifact:web" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "partial", "answer": "Agents can perform multi-step browsing/research; no separately bounded Deep Research report product or benchmark was established.", "evidenceIds": [ "omnifact:omnifact:changes", "omnifact:omnifact:web" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Numbered citations and original source links accompany search/browse results.", "evidenceIds": [ "omnifact:omnifact:web" ] } ], "limitations": [ "search_provider: DPA names Brave Software US as web-search processor; exact request-processing datacentre is not specified. Masked-sensitive queries are blocked before search.", "deep_research: Agents can perform multi-step browsing/research; no separately bounded Deep Research report product or benchmark was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:web", "omnifact:omnifact:groups", "omnifact:omnifact:dpa", "omnifact:omnifact:changes" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web search is a paid Custom option; standard Web Fetch is a different feature.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Factsheet explicitly marks Web Search unavailable in Essential/Professional/Premium and available for an additional charge in Custom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "unknown", "answer": "Can admins disable it per organisation or group? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Which search provider handles queries, and where? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "unknown", "answer": "Is multi-step research with a report available? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "unknown", "answer": "Are web sources cited? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] } ], "limitations": [ "Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "External n8n nodes support automation; a native scheduled workflow builder is not established.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "web", "api", "cli" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro/Enterprise Published Spaces/Documents API when enabled; AI Gateway nodes require Enterprise; external n8n runs separately", "addOns": [ "External n8n community-node installation; customer-run scheduler/XWiki importer" ], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" }, { "id": "api", "name": "Omnifact Published Spaces, Public API and Enterprise AI Gateway", "type": "api" }, { "id": "cli", "name": "Omnifact document/chat CLI and XWiki sync", "type": "cli" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Vendor-owned repository publishes n8n community nodes for Gateway completions/model list, Published Space chat and document CRUD. The visual builder is external n8n, not an established native Omnifact builder.", "evidenceIds": [ "omnifact:omnifact:n8n-nodes-omnifact-rev2" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "partial", "answer": "XWiki importer explicitly uses external cron/systemd/Kubernetes Cron Job. Native scheduled prompts/agents were not established.", "evidenceIds": [ "omnifact:omnifact:xwiki-sync-rev2" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "unknown", "answer": "Can external events start a workflow? Unknown. Native schedule/webhook/event-trigger support was not established from docs, index, changelog and automation integrations.", "evidenceIds": [] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "partial", "answer": "n8n community-node/API integrations and CLI sync target technical integrators; Space instructions target business users.", "evidenceIds": [ "omnifact:omnifact:n8n-nodes-omnifact-rev2", "omnifact:omnifact:create" ] } ], "limitations": [ "These integrations are pinned README documentation, not executed or source-inspected implementation. A native Omnifact workflow builder/scheduler is not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:n8n-nodes-omnifact-rev2", "omnifact:omnifact:xwiki-sync-rev2", "omnifact:omnifact:create" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Workflow automation is listed as a paid Custom option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Factsheet marks workflow automation unavailable on standard editions and chargeable in Custom. A customer-configurable builder is not described.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "unknown", "answer": "Can prompts or assistants run on a schedule? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.", "evidenceIds": [] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "unknown", "answer": "Can external events start a workflow? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.", "evidenceIds": [] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "unknown", "answer": "Is building aimed at business users, IT or developers? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.", "evidenceIds": [] } ], "limitations": [ "Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agentic chat plans tools and streams progress with configurable approvals and Stop.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "August release rebuilt chat around multi-step agents with automatic tool selection; API optionally enables agentic workflow.", "evidenceIds": [ "omnifact:omnifact:changes", "omnifact:omnifact:api-chat" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "Tool/search/retrieval progress and expandable reasoning show activity; exact full execution trace was not independently inspected.", "evidenceIds": [ "omnifact:omnifact:select", "omnifact:omnifact:retrieval", "omnifact:omnifact:web" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Curated actions wait for confirmation by default; admins choose Always/Approval/Disable. It is not unconditional confirmation for every write under all configurations.", "evidenceIds": [ "omnifact:omnifact:directory", "omnifact:omnifact:mcp" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "Send becomes Stop while response generates; clicking halts generation. Cancellation of already committed external side effects is not established.", "evidenceIds": [ "omnifact:omnifact:stop" ] } ], "limitations": [ "visible_steps: Tool/search/retrieval progress and expandable reasoning show activity; exact full execution trace was not independently inspected.", "side_effect_confirmation: Curated actions wait for confirmation by default; admins choose Always/Approval/Disable. It is not unconditional confirmation for every write under all configurations.", "stop_control: Send becomes Stop while response generates; clicking halts generation. Cancellation of already committed external side effects is not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:changes", "omnifact:omnifact:api-chat", "omnifact:omnifact:select", "omnifact:omnifact:retrieval", "omnifact:omnifact:web", "omnifact:omnifact:directory", "omnifact:omnifact:mcp", "omnifact:omnifact:stop" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "AI agents are listed as a paid Custom option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "partial", "answer": "Factsheet marks AI agents unavailable on standard editions and chargeable in Custom; task/tool scope is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "unknown", "answer": "Are steps and tool calls shown? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.", "evidenceIds": [] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "unknown", "answer": "Must the user confirm actions with side effects? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.", "evidenceIds": [] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "Can the user stop a running task? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.", "evidenceIds": [] } ], "limitations": [ "Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Spaces/document API and Enterprise Gateway use organization keys with different filtering/credit behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro published Spaces advertised but support enablement needed; Gateway Enterprise opt-in", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "api", "name": "Omnifact Published Spaces, Public API and Enterprise AI Gateway", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "partial", "answer": "Published Spaces chat JSON/SSE with source/agentic headers; Enterprise Gateway OpenAI-compatible completions. Gateway V1 explicitly lacks tool calls and structured outputs.", "evidenceIds": [ "omnifact:omnifact:api-chat", "omnifact:omnifact:gateway" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "partial", "answer": "Document upload, list, inspect, rename/delete with Space scope and async ingestion; no agent-configuration CRUD endpoint established.", "evidenceIds": [ "omnifact:omnifact:api-docs" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "Org-level revocable key, enabled-modelcontrols and shared credit budget apply. Gateway hard-stops on exhaustion; Published Space API disables Privacy Filter. Fine-grained API-key scopes/end-user identities/audit parity were not established.", "evidenceIds": [ "omnifact:omnifact:developer", "omnifact:omnifact:gateway", "omnifact:omnifact:published", "omnifact:omnifact:model-settings" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Does the product expose itself to other agents over MCP? Unknown. No first-party Omnifact MCP server exposing platform agents was established; inbound MCP client integrations are distinct.", "evidenceIds": [] } ], "limitations": [ "chat_api: Published Spaces chat JSON/SSE with source/agentic headers; Enterprise Gateway OpenAI-compatible completions. Gateway V1 explicitly lacks tool calls and structured outputs.", "knowledge_api: Document upload, list, inspect, rename/delete with Space scope and async ingestion; no agent-configuration CRUD endpoint established.", "api_governance: Org-level revocable key, enabled-modelcontrols and shared credit budget apply. Gateway hard-stops on exhaustion; Published Space API disables Privacy Filter. Fine-grained API-key scopes/end-user identities/audit parity were not established.", "Unverified mcp_server: No first-party Omnifact MCP server exposing platform agents was established; inbound MCP client integrations are distinct." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:api-chat", "omnifact:omnifact:gateway", "omnifact:omnifact:api-docs", "omnifact:omnifact:developer", "omnifact:omnifact:published", "omnifact:omnifact:model-settings" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Browser and mobile web access are advertised; native and managed clients remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Full Saa S browser client provides chat and Spaces.", "evidenceIds": [ "omnifact:omnifact:home" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and mac OS apps? Unknown. No verified Windows/mac OS native app, browser extension/sidebar or MDM client rollout guide was found. Vendor internal MDM in DPA is not customer client deployment.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "Pricing lists Mobile Web App and model picker adapts to small screens; no native i OS/Android app with SSO was established.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:select" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Is there a browser extension or sidebar? Unknown. No verified Windows/mac OS native app, browser extension/sidebar or MDM client rollout guide was found. Vendor internal MDM in DPA is not customer client deployment.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? Unknown. No verified Windows/mac OS native app, browser extension/sidebar or MDM client rollout guide was found. Vendor internal MDM in DPA is not customer client deployment.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Mobile effort picker is inline rather than flyout; broader mobile feature parity is not specified.", "evidenceIds": [ "omnifact:omnifact:select" ] } ], "limitations": [ "mobile_apps: Pricing lists Mobile Web App and model picker adapts to small screens; no native i OS/Android app with SSO was established.", "client_feature_gaps: Mobile effort picker is inline rather than flyout; broader mobile feature parity is not specified.", "Unverified desktop_apps, browser_extension, managed_deployment: No verified Windows/mac OS native app, browser extension/sidebar or MDM client rollout guide was found. Vendor internal MDM in DPA is not customer client deployment." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:home", "omnifact:omnifact:pricing", "omnifact:omnifact:select" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A browser-accessed company chatbot with Swisscom Login is offered.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "The offer links activation through My Swisscom Business and describes an online company chatbot; browser access is shown by the published workspace material.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and macOS apps? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "unknown", "answer": "iOS and Android apps with SSO? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Is there a browser extension or sidebar? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "unknown", "answer": "Which features are missing on mobile? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] } ], "limitations": [ "Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Office files and live Google connectors exist; embedded office/Teams apps are unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "partial", "answer": "Generates DOCX/XLSX/PPTX and modifies uploaded files, but this does not establish in-Word/Excel/Power Point add-ins.", "evidenceIds": [ "omnifact:omnifact:documents" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "unknown", "answer": "Does it work inside Outlook? Unknown. No current native Outlook add-in or Teams chat app/bot was established in documentation/catalogue.", "evidenceIds": [] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "unknown", "answer": "Is there a Teams app or bot? Unknown. No current native Outlook add-in or Teams chat app/bot was established in documentation/catalogue.", "evidenceIds": [] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "partial", "answer": "Google Docs/Sheets/Slides/Gmail/Calendar/Chat MCP actions run from Omnifact after personal OAuth; embedded add-ons were not established.", "evidenceIds": [ "omnifact:omnifact:integrations" ] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Microsoft document access may require tenantwide admin consent; all OAuth integrations need individual authorized source accounts and third-party entitlements. Exact office-suite licence matrix not established.", "evidenceIds": [ "omnifact:omnifact:sync", "omnifact:omnifact:integrations" ] } ], "limitations": [ "word_excel_powerpoint: Generates DOCX/XLSX/PPTX and modifies uploaded files, but this does not establish in-Word/Excel/Power Point add-ins.", "google_workspace_apps: Google Docs/Sheets/Slides/Gmail/Calendar/Chat MCP actions run from Omnifact after personal OAuth; embedded add-ons were not established.", "licence_prerequisites: Microsoft document access may require tenantwide admin consent; all OAuth integrations need individual authorized source accounts and third-party entitlements. Exact office-suite licence matrix not established.", "Unverified outlook, teams: No current native Outlook add-in or Teams chat app/bot was established in documentation/catalogue." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:documents", "omnifact:omnifact:integrations", "omnifact:omnifact:sync" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Persistent style instructions support writing; specialized document translation is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unknown. Formatting-preserving full-document translation, named engine and company glossary were not established in docs, model catalogue or integrations.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Unknown. Formatting-preserving full-document translation, named engine and company glossary were not established in docs, model catalogue or integrations.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unknown. Formatting-preserving full-document translation, named engine and company glossary were not established in docs, model catalogue or integrations.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "partial", "answer": "Personal response instructions can request formal/casual tone and style. Specific de-CH controls or terminology enforcement were not documented.", "evidenceIds": [ "omnifact:omnifact:account" ] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Chat supports drafting and rewriting via instructions and document generation; a dedicated proofreading/translation toolbar was not established.", "evidenceIds": [ "omnifact:omnifact:account", "omnifact:omnifact:documents" ] } ], "limitations": [ "formality_and_variants: Personal response instructions can request formal/casual tone and style. Specific de-CH controls or terminology enforcement were not documented.", "writing_tools: Chat supports drafting and rewriting via instructions and document generation; a dedicated proofreading/translation toolbar was not established.", "Unverified document_translation, translation_engine, glossaries: Formatting-preserving full-document translation, named engine and company glossary were not established in docs, model catalogue or integrations." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:account", "omnifact:omnifact:documents" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Basic text translation and rewriting are advertised; de-CH/formality can be requested in assistant instructions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "partial", "answer": "Product describes AI text translation and rewriting using its LLM chatbot; no separate translation service is named.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "partial", "answer": "Guide shows assistant instructions for Swiss spelling, ss instead of ß and informal/formal address. This is prompt guidance, not an enforced locale control.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "supported", "answer": "Translate, rewrite, summarise and create text are advertised across the basic service.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ], "limitations": [ "Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Image generation and edits use configured OpenAI/Google models under group permission.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "partial", "answer": "Model Settings lists GPTImage2/1.5/1/1Mini, Nano Banana/Pro/2; September notes add GPTImage2.5Flare/Sunburst and October Nano Banana2.1 direct Google. EU generation remains Nano Banana2 because2.1 is not on Google Cloud EU.", "evidenceIds": [ "omnifact:omnifact:model-settings", "omnifact:omnifact:changes" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "Uploaded reference images can be transformed with text instructions; results appear in gallery and download.", "evidenceIds": [ "omnifact:omnifact:images" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "partial", "answer": "Generate Images is group-granted; model enablement/default is organization-wide. Image/audio contents bypass PII masking and retain route constraints.", "evidenceIds": [ "omnifact:omnifact:groups", "omnifact:omnifact:model-settings", "omnifact:omnifact:privacy" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "unknown", "answer": "What usage rights apply to output? Unknown. Model-specific output licence/commercial rights were not established; general software rights do not define image-output ownership.", "evidenceIds": [] } ], "limitations": [ "image_generation: Model Settings lists GPTImage2/1.5/1/1Mini, Nano Banana/Pro/2; September notes add GPTImage2.5Flare/Sunburst and October Nano Banana2.1 direct Google. EU generation remains Nano Banana2 because2.1 is not on Google Cloud EU.", "admin_control: Generate Images is group-granted; model enablement/default is organization-wide. Image/audio contents bypass PII masking and retain route constraints.", "Unverified usage_terms: Model-specific output licence/commercial rights were not established; general software rights do not define image-output ownership." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:model-settings", "omnifact:omnifact:changes", "omnifact:omnifact:images", "omnifact:omnifact:groups", "omnifact:omnifact:privacy" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Experimental dictation/audio input exists; meeting bot/live voice coverage is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "partial", "answer": "Experimental Dictate Messages requires enabled Azure OpenAI; audio bypasses filtering and speech is converted to text.", "evidenceIds": [ "omnifact:omnifact:groups" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Can answers be read aloud? Unknown. No live voice conversation, read-aloud capability or Swiss German recognition/quality fixture was established.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Unknown. No live voice conversation, read-aloud capability or Swiss German recognition/quality fixture was established.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Uploaded meeting transcripts can be summarized and Zoom integration searches/recaps recordings; no native automatic meeting-joining/transcription bot was established.", "evidenceIds": [ "omnifact:omnifact:directory", "omnifact:omnifact:documents" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unknown. No live voice conversation, read-aloud capability or Swiss German recognition/quality fixture was established.", "evidenceIds": [] } ], "limitations": [ "dictation: Experimental Dictate Messages requires enabled Azure OpenAI; audio bypasses filtering and speech is converted to text.", "meeting_summaries: Uploaded meeting transcripts can be summarized and Zoom integration searches/recaps recordings; no native automatic meeting-joining/transcription bot was established.", "Unverified read_aloud, voice_conversation, swiss_german_speech: No live voice conversation, read-aloud capability or Swiss German recognition/quality fixture was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:groups", "omnifact:omnifact:directory", "omnifact:omnifact:documents" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The factsheet includes voice input and audio transcription in all paid editions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Voice input is included across Essential, Professional, Premium and Custom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Can answers be read aloud? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Audio files and transcription are listed; product use cases mention meeting summaries. A live meeting bot, recording method and summary workflow are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.", "evidenceIds": [] } ], "limitations": [ "Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:WORK-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared Spaces organize agents/knowledge; multi-user conversations and complete source-safe redistribution are unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "unknown", "answer": "Can chats be shared inside the organisation? Unknown. Sharing individual chat links and simultaneous group conversation were not explicitly established; shared Space access alone is insufficient evidence.", "evidenceIds": [] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Space instructions, knowledge and membership are shared with users/groups; conversations remain organized under the Space.", "evidenceIds": [ "omnifact:omnifact:spaces", "omnifact:omnifact:share" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unknown", "answer": "Can several people chat together with the AI? Unknown. Sharing individual chat links and simultaneous group conversation were not explicitly established; shared Space access alone is insufficient evidence.", "evidenceIds": [] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Space members can see referenced uploaded knowledge. Personal OAuth MCP follows each source account, but Space source-ACL rechecking and generated-answer resharing boundaries were not tested.", "evidenceIds": [ "omnifact:omnifact:share", "omnifact:omnifact:mcp", "omnifact:omnifact:sync" ] } ], "limitations": [ "share_permission_boundary: Space members can see referenced uploaded knowledge. Personal OAuth MCP follows each source account, but Space source-ACL rechecking and generated-answer resharing boundaries were not tested.", "Unverified share_chats, group_chat: Sharing individual chat links and simultaneous group conversation were not explicitly established; shared Space access alone is insufficient evidence." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:spaces", "omnifact:omnifact:share", "omnifact:omnifact:mcp", "omnifact:omnifact:sync" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "English and German UI are documented; language quality and accessibility are untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "Account language selector offers English/German, otherwise browser-language default.", "evidenceIds": [ "omnifact:omnifact:account" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unknown. No DE/FR/IT UI-quality fixture or WCAG conformance statement was obtained. French/Italian UI is not in the documented EN/DE selector.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? Unknown. No DE/FR/IT UI-quality fixture or WCAG conformance statement was obtained. French/Italian UI is not in the documented EN/DE selector.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "partial", "answer": "A separate German admin documentation tree is published; this does not verify complete German in-app admin translation.", "evidenceIds": [ "omnifact:omnifact:account" ] } ], "limitations": [ "admin_ui_languages: A separate German admin documentation tree is published; this does not verify complete German in-app admin translation.", "Unverified dach_language_quality, accessibility_statement: No DE/FR/IT UI-quality fixture or WCAG conformance statement was obtained. French/Italian UI is not in the documented EN/DE selector." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:account" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise SAML2.0 uses identity-provider MFA and conditional-access policies; nativeTOTP entitlement is outside this finding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Enterprise SAML/SSO only; nativeTOTP entitlement excluded", "addOns": [ "Enterprise SSO enablement; identity-provider MFA/conditional access" ], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "SAML2.0 via SSO Ready; Entra ID, Okta, Keycloak and SAML-compatible Id Ps. OIDC was not established.", "evidenceIds": [ "omnifact:omnifact:users", "omnifact:omnifact:sso-blog", "omnifact:omnifact:public-sector" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "SSO/SCIM exclusive to Enterprise and support-enabled configuration.", "evidenceIds": [ "omnifact:omnifact:users" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "For Enterprise SAML/SSO users, authentication and MFA are controlled by the identity provider; Omnifact native2FA setup is hidden. No nativeTOTP entitlement for Pro or Enterprise is asserted.", "evidenceIds": [ "omnifact:omnifact:security-rev2", "omnifact:omnifact:sso-blog" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "partial", "answer": "SSO announcement says existing Id P conditional access/MFA/password rules apply; Entra device/location combinations were not tested.", "evidenceIds": [ "omnifact:omnifact:sso-blog" ] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Can the company claim its email domain? Unknown. No verified company-domain capture/ownership process was established.", "evidenceIds": [] } ], "limitations": [ "The supported MFA path here is the Enterprise identity provider. Native password/TOTP accounts require separate plan verification." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:users", "omnifact:omnifact:sso-blog", "omnifact:omnifact:public-sector", "omnifact:omnifact:security-rev2", "omnifact:omnifact:auth" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom Login is required; enterprise SSO is a paid Custom option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "partial", "answer": "Basic access requires a valid Swisscom Login. Custom SSO is listed but SAML/OIDC/IdP support is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Factsheet explicitly marks SSO unavailable on standard paid editions and chargeable in Custom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "unknown", "answer": "Can MFA be enforced? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.", "evidenceIds": [] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Can the company claim its email domain? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.", "evidenceIds": [] } ], "limitations": [ "MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:trial-terms" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise SCIM synchronizes users/groups; deactivation blocks login while detailed asset disposition remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "Dedicated sso-sync creates, updates anddeactivates users automatically; manual creation/profile/role/CSV changes are locked under SCIM.", "evidenceIds": [ "omnifact:omnifact:users" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "supported", "answer": "Entra, Okta or Google Workspace groups mirror into immutable-membership Synced Groups with Omnifact-managed permissions.", "evidenceIds": [ "omnifact:omnifact:groups" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "partial", "answer": "Provisioned status includes SSO/SCIM-created accounts before first login; invitations are skipped for SSO. Exact just-in-time account trigger not specified.", "evidenceIds": [ "omnifact:omnifact:users" ] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "Deactivated users cannot log in; only unaccepted invitees can be permanently deleted from user list. Space removal keeps prior contributions; full leaver private data/agent ownership effects unspecified.", "evidenceIds": [ "omnifact:omnifact:users", "omnifact:omnifact:share" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "partial", "answer": "Active and invited users count as seats; adding prorates cost, removal credits next invoice. Deactivated-seat billing treatment not fully specified.", "evidenceIds": [ "omnifact:omnifact:billing" ] } ], "limitations": [ "jit_provisioning: Provisioned status includes SSO/SCIM-created accounts before first login; invitations are skipped for SSO. Exact just-in-time account trigger not specified.", "deprovisioning: Deactivated users cannot log in; only unaccepted invitees can be permanently deleted from user list. Space removal keeps prior contributions; full leaver private data/agent ownership effects unspecified.", "seat_assignment: Active and invited users count as seats; adding prorates cost, removal credits next invoice. Deactivated-seat billing treatment not fully specified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:users", "omnifact:omnifact:groups", "omnifact:omnifact:share", "omnifact:omnifact:billing" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Owner/Admin/Member and Space roles combine with additive groups.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Owner includes Admin/Member, Admin includes Member; Admin manages team users/settings except Owner. Space Admin/Editor is separate, with optional Knowledge Base Manager in DPA.", "evidenceIds": [ "omnifact:omnifact:users", "omnifact:omnifact:share", "omnifact:omnifact:dpa" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Everyone, SCIM-synced andmanual groups; permissions union rather than deny.", "evidenceIds": [ "omnifact:omnifact:groups" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "supported", "answer": "Group grants file/image uploads, audio, web, imagegeneration, code, dictation, modeltiers, USmodels, filterexemption; organization models/features must also be enabled.", "evidenceIds": [ "omnifact:omnifact:groups" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Organization tenant separation and department Space/group boundaries are described; terms prohibit multiple accounts for one company and usage beyond own personnel without agreement. Multi-subsidiary contract rights were not established.", "evidenceIds": [ "omnifact:omnifact:dpa", "omnifact:omnifact:terms", "omnifact:omnifact:share" ] } ], "limitations": [ "multi_entity: Organization tenant separation and department Space/group boundaries are described; terms prohibit multiple accounts for one company and usage beyond own personnel without agreement. Multi-subsidiary contract rights were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:users", "omnifact:omnifact:share", "omnifact:omnifact:dpa", "omnifact:omnifact:groups", "omnifact:omnifact:terms" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise adoption analytics show active users and message counts; deeper breakdown/export controls are unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Enterprise Usage Analytics & Insights; Pro excluded", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Analytics provides date-range totals and daily active-user/message charts with interactive metric toggles; Enterprise-only in pricing.", "evidenceIds": [ "omnifact:omnifact:analytics-rev2", "omnifact:omnifact:pricing-rev2" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Documented dashboard is organization/day level. Model, group, feature andassistant breakdown matrix was not established.", "evidenceIds": [ "omnifact:omnifact:analytics-rev2" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "unknown", "answer": "Can usage data be exported? Unknown. No documented analytics export/API or configurable individual-reporting controls were established. Direct HTML retrieval returned403; public cached official page was retrieved through the web tool.", "evidenceIds": [] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "DPA describes anonymized PostHog feature-use analytics without individual attribution; separate customer-visible reporting privacy toggles were not established.", "evidenceIds": [ "omnifact:omnifact:dpa-rev2" ] } ], "limitations": [ "Dashboard scope is organization/day level; additional model/group/assistant breakdowns and export remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:analytics-rev2", "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:dpa-rev2" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared pooled credits and model permissions constrain spend; individual financial allocation is unspecified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "partial", "answer": "Billing shows pooled real-time consumption andforecast; Enterprise detailed real-time dashboard is described as forthcoming, while total used is available.", "evidenceIds": [ "omnifact:omnifact:billing" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "partial", "answer": "Organization pooled allowance and manual additional-credit recharge. Model-tier and USroute access can be group-controlled, but per-user/group monetary hard caps were not established.", "evidenceIds": [ "omnifact:omnifact:billing", "omnifact:omnifact:groups" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "supported", "answer": "Monthly budget: chat downgrades to enabled fallbacks; Gateway hard-blocks all calls on exhausted credits. Daily message quota disables send until reset.", "evidenceIds": [ "omnifact:omnifact:limits", "omnifact:omnifact:gateway", "omnifact:omnifact:chat" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? Unknown. No cost-centre chargeback export or complete cost-per-user/group allocation interface was established.", "evidenceIds": [] } ], "limitations": [ "cost_visibility: Billing shows pooled real-time consumption andforecast; Enterprise detailed real-time dashboard is described as forthcoming, while total used is available.", "budgets: Organization pooled allowance and manual additional-credit recharge. Model-tier and USroute access can be group-controlled, but per-user/group monetary hard caps were not established.", "Unverified chargeback: No cost-centre chargeback export or complete cost-per-user/group allocation interface was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:billing", "omnifact:omnifact:groups", "omnifact:omnifact:limits", "omnifact:omnifact:gateway", "omnifact:omnifact:chat" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "DPA documents append-only admin logs for at least 90 days; content compliance export is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "TOM2.5 records user-status changes/resource deletions with user attribution, UTC timestamps, encrypted transport/storage and append-only protection; event coverage can expand.", "evidenceIds": [ "omnifact:omnifact:dpa" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "unknown", "answer": "Can prompts and answers be retained for compliance, and is it configurable? Unknown. No full prompts/answers archive configuration, SIEM streaming/export or e Discovery/legal hold interface was established. Id P authentication logs are distinct from platform audit exports.", "evidenceIds": [] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "unknown", "answer": "Can logs stream to a SIEM or be exported? Unknown. No full prompts/answers archive configuration, SIEM streaming/export or e Discovery/legal hold interface was established. Id P authentication logs are distinct from platform audit exports.", "evidenceIds": [] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are e Discovery and legal hold supported? Unknown. No full prompts/answers archive configuration, SIEM streaming/export or e Discovery/legal hold interface was established. Id P authentication logs are distinct from platform audit exports.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Administrative logs retained at least 90 days; content retention is customer-configured but not a published compliance archive.", "evidenceIds": [ "omnifact:omnifact:dpa" ] } ], "limitations": [ "log_retention: Administrative logs retained at least 90 days; content retention is customer-configured but not a published compliance archive.", "Unverified content_logging, siem_export, ediscovery: No full prompts/answers archive configuration, SIEM streaming/export or e Discovery/legal hold interface was established. Id P authentication logs are distinct from platform audit exports." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:dpa" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Default Privacy Filter combines local NER/regex masking with several explicit bypass paths.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro/Enterprise, filter defaults enabled; user exemptions/advanced feature flags qualified", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "partial", "answer": "Names, addresses, email, phone, IPv4, US/German IDs/passports, tax/pensionnumbers, IBAN/BIC/card/routing/account numbers, companies anddocument filenames. Media bytes are not scanned; AHV recognition untested.", "evidenceIds": [ "omnifact:omnifact:dpa", "omnifact:omnifact:files", "omnifact:omnifact:privacy" ] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "partial", "answer": "Detected strings replaced with placeholders then restored in output; web queries containing masked values are blocked. Click-to-Reveal confirms sending individual terms; optional%%exemption defaults off andrequires Support. Group exemptions may disable filtering per agent/Space.", "evidenceIds": [ "omnifact:omnifact:privacy", "omnifact:omnifact:web", "omnifact:omnifact:groups", "omnifact:omnifact:dpa" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "partial", "answer": "Vendor detector uses custom-trained SLMNER andregex, but customer-defined pattern/dictionary UI/API was not established. Optional%%syntax bypasses rather than adds detection.", "evidenceIds": [ "omnifact:omnifact:dpa" ] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "unknown", "answer": "Does it integrate with an existing DLP product? Unknown. No existing third-party DLP/Purview integration or synthetic AHV/IBAN accuracy fixture was established.", "evidenceIds": [] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "partial", "answer": "DPA places filter within Azure Germany West Central, Frankfurt before external model. MCP arguments/results, code, sandbox, images/audio bytes, personalization and Published Space API bypass filtering by design.", "evidenceIds": [ "omnifact:omnifact:dpa", "omnifact:omnifact:privacy", "omnifact:omnifact:published", "omnifact:omnifact:account" ] } ], "limitations": [ "pii_detection: Names, addresses, email, phone, IPv4, US/German IDs/passports, tax/pensionnumbers, IBAN/BIC/card/routing/account numbers, companies anddocument filenames. Media bytes are not scanned; AHV recognition untested.", "pii_action: Detected strings replaced with placeholders then restored in output; web queries containing masked values are blocked. Click-to-Reveal confirms sending individual terms; optional%%exemption defaults off andrequires Support. Group exemptions may disable filtering per agent/Space.", "custom_patterns: Vendor detector uses custom-trained SLMNER andregex, but customer-defined pattern/dictionary UI/API was not established. Optional%%syntax bypasses rather than adds detection.", "filter_location: DPA places filter within Azure Germany West Central, Frankfurt before external model. MCP arguments/results, code, sandbox, images/audio bytes, personalization and Published Space API bypass filtering by design.", "Unverified dlp_integration: No existing third-party DLP/Purview integration or synthetic AHV/IBAN accuracy fixture was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:dpa", "omnifact:omnifact:files", "omnifact:omnifact:privacy", "omnifact:omnifact:web", "omnifact:omnifact:groups", "omnifact:omnifact:published", "omnifact:omnifact:account" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Company/Space instructions and privacy/tool governance exist; mandatory policy workflows are unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "partial", "answer": "Teamdescription supplies businesscontext; Spaceinstructions set response behavior and strict grounding. No guaranteed immutable organization safety instruction hierarchy was established.", "evidenceIds": [ "omnifact:omnifact:company", "omnifact:omnifact:create", "omnifact:omnifact:retrieval" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? Unknown. No mandatory AI-use-policy acknowledgement, admin policy-hit dashboard or configurable general content-filter taxonomy was established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Organization PIImasking, group capabilities/modelroutes andper-tool approval/block settings are documented. General topic/abusefilter customization was not established.", "evidenceIds": [ "omnifact:omnifact:privacy", "omnifact:omnifact:groups", "omnifact:omnifact:mcp" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? Unknown. No mandatory AI-use-policy acknowledgement, admin policy-hit dashboard or configurable general content-filter taxonomy was established.", "evidenceIds": [] } ], "limitations": [ "org_instructions: Teamdescription supplies businesscontext; Spaceinstructions set response behavior and strict grounding. No guaranteed immutable organization safety instruction hierarchy was established.", "content_filters: Organization PIImasking, group capabilities/modelroutes andper-tool approval/block settings are documented. General topic/abusefilter customization was not established.", "Unverified usage_notice, violation_reporting: No mandatory AI-use-policy acknowledgement, admin policy-hit dashboard or configurable general content-filter taxonomy was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:company", "omnifact:omnifact:create", "omnifact:omnifact:retrieval", "omnifact:omnifact:privacy", "omnifact:omnifact:groups", "omnifact:omnifact:mcp" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom guardrails are marketed; trial users accept vendor usage terms at login.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "unknown", "answer": "Can admins set organisation-wide instructions? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.", "evidenceIds": [] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "partial", "answer": "Free Trial B.3 states user usage terms are displayed at login and accepted by use. A customer-authored policy/explicit acknowledgement control is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "unknown", "answer": "Are content filters configurable? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.", "evidenceIds": [] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.", "evidenceIds": [] } ], "limitations": [ "Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Hosted primary workspace storage is in Azure EU. Germany-only processing and complete backup/log/support residency are not established; model and metadata routes differ.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro/Enterprise hosted Azure platform storage; model and edge-metadata routes separately scoped", "addOns": [ "Enterprise AI Gateway where named; provider/model route and eu/ prefix selected explicitly" ], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" }, { "id": "api", "name": "Omnifact Published Spaces, Public API and Enterprise AI Gateway", "type": "api" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Hosted raw chats/files/indexed workspace content uses Azure infrastructure in the EU. DPA identifies GermanyWestCentral/Frankfurt; the live infrastructure register also names NL/SE/IE. Only EU primary-platform storage is claimed here; a Germany-only deployment footprint is not established.", "evidenceIds": [ "omnifact:omnifact:dpa-rev2", "omnifact:omnifact:trust-rev2" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "EU routes include Azure OpenAI, Google Cloud EU for Gemini/Anthropic, and Mistral EU. Direct OpenAI/Anthropic US and Google API global routes also exist. Gateway needs eu/ prefix; unprefixed IDs never use EU backends.", "evidenceIds": [ "omnifact:omnifact:models", "omnifact:omnifact:vertex", "omnifact:omnifact:gateway", "omnifact:omnifact:trust-rev2" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Unknown per-service backup/log geography for a particular contract. DPA Frankfurt/EU wording and the broader Azure DE/NL/SE/IE register do not map each backup stream. Cloudflare EU/US edge metadata/security logs are separate from platform document storage.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Pricing names German and US service teams; DPA permits justified, time-limited production access. Staff physical access locations by task are not specified.", "evidenceIds": [ "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:dpa-rev2" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Unknown. No full Swiss platform/backup/support hosting option was established.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Pro/Enterprise pricing offers EU cloud storage and EU model routes. This does not establish all-service EU residency. Enterprise Gateway requests require eu/ model IDs for EU backends; direct/global model routes and edge metadata have different geography.", "evidenceIds": [ "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:gateway", "omnifact:omnifact:providers-rev2", "omnifact:omnifact:trust-rev2" ] } ], "limitations": [ "The storage finding covers primary workspace content, not every model/edge/support processing path. No Germany-only or whole-service EU-only guarantee is made." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:dpa-rev2", "omnifact:omnifact:models", "omnifact:omnifact:vertex", "omnifact:omnifact:gateway", "omnifact:omnifact:trust-rev2", "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:groups-rev2", "omnifact:omnifact:providers-rev2" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom describes Swiss storage and inference; trial Web Fetch may send URLs to an EU third party.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Trial terms C.8 locate Swiss AI Platform and related login/chat/usage databases at Swisscom data centres in Switzerland. Paid offer also claims all customer data stored in Switzerland; file/index topology is unspecified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "Swiss AI Platform processing is exclusively in Swisscom Swiss data centres under trial C.8; current paid offer claims Swiss storage and processing. These are hosted open models, not calls to their originating providers.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? Unknown. Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Factsheet advertises support directly from Switzerland. This does not establish every staff access location or privileged-support boundary.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "supported", "answer": "Swisscom Cloud in Switzerland is the stated hosting for this Assistant.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Swiss hosting is advertised for all editions. Free Trial C.8 explicitly permits Web Fetch to transmit referenced URLs to an unnamed external EU provider. Custom search data flows were not documented.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] } ], "limitations": [ "Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Saa S, customer-cloud and on-premise are offered without published private-deployment minimums.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "self-managed" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro/Enterprise Saa S; Enterprise quoted private deployment", "addOns": [ "Deployment/infrastructure/operator costs quoted" ], "deploymentMode": null, "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" }, { "id": "self-managed", "name": "Omnifact Enterprise customer-cloud/on-premise", "type": "self-hosted-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "supported", "answer": "Cloud Saa S uses logical organization/client separation.", "evidenceIds": [ "omnifact:omnifact:terms", "omnifact:omnifact:dpa" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "partial", "answer": "Managed, own-cloud and on-premise are advertised; a distinct dedicated Saa S specification and seat threshold were not established.", "evidenceIds": [ "omnifact:omnifact:home" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "partial", "answer": "Own/private cloud is available on request; minimum seats/spend, operating roles and supported infrastructure are not public.", "evidenceIds": [ "omnifact:omnifact:home", "omnifact:omnifact:public-sector" ] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "partial", "answer": "Enterprise on-premise option includes municipal datacenters; numeric minimum and architecture requirements are unpublished.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:public-sector" ] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Unknown. Air-gapped operation and per-mode feature/egress parity were not established; a general self-hosting article is not a deployment specification.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "unknown", "answer": "Which features are missing outside Saa S? Unknown. Air-gapped operation and per-mode feature/egress parity were not established; a general self-hosting article is not a deployment specification.", "evidenceIds": [] } ], "limitations": [ "dedicated_instance: Managed, own-cloud and on-premise are advertised; a distinct dedicated Saa S specification and seat threshold were not established.", "customer_cloud: Own/private cloud is available on request; minimum seats/spend, operating roles and supported infrastructure are not public.", "on_premise: Enterprise on-premise option includes municipal datacenters; numeric minimum and architecture requirements are unpublished.", "Unverified air_gapped, mode_feature_gaps: Air-gapped operation and per-mode feature/egress parity were not established; a general self-hosting article is not a deployment specification." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:terms", "omnifact:omnifact:dpa", "omnifact:omnifact:home", "omnifact:omnifact:public-sector", "omnifact:omnifact:pricing" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Managed-route documentation promises no model training. Applicable upstream retention, ZDR eligibility and human-review exceptions remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro/Enterprise managed chat routes; AI Gateway statements apply only to the Enterprise API module; actual upstream retention unverified", "addOns": [ "Enterprise AI Gateway enablement where explicitly named; BYOK under customer-provider agreement" ], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" }, { "id": "api", "name": "Omnifact Published Spaces, Public API and Enterprise AI Gateway", "type": "api" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Vendor says it never uses customer data to train its own models.", "evidenceIds": [ "omnifact:omnifact:privacy-intro" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "The vendor promises no underlying-provider training for the Enterprise AI Gateway. BYOK processing is under the customer-provider agreement; no managed-route promise is extended to arbitrary customer keys.", "evidenceIds": [ "omnifact:omnifact:gateway-web", "omnifact:omnifact:dpa-rev2" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "unknown", "answer": "Unknown applicable duration per enabled model/provider/project. The Trust register describes typical directOpenAI30-day retention and configuration-dependent Google logging, while EU-route pages advertise ZDR. These are not mapped to an actual customer route/contract, so no model-specific retention guarantee is asserted.", "evidenceIds": [] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "unknown", "answer": "Unknown verified ZDR eligibility and scope per Pro/Enterprise model route. Gateway payload handling and EU-route marketing do not establish the upstream provider agreement or every safety/logging exception. Workspace database storage is separate.", "evidenceIds": [] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "Provider processing summaries are request-only in Trust Center; human abuse-review exceptions by provider/model were not established.", "evidenceIds": [ "omnifact:omnifact:trust-rev2" ] } ], "limitations": [ "No universal provider ZDR finding is made. The advertised ZDR option is not treated as unsupported; its applicable terms remain a gap." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:privacy-intro", "omnifact:omnifact:gateway-web", "omnifact:omnifact:dpa-rev2", "omnifact:omnifact:trust-rev2", "omnifact:omnifact:vertex" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Trial terms prohibit training on submitted data; the paid offer repeats the no-training claim.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Trial C.9 limits submitted data to its requested purpose and forbids training/developing the LLM. Paid offer makes the same claim but no paid DPA was retrieved.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Trial C.8 uses publicly available unchanged open models on Swisscom infrastructure. Data training by external model providers is not described; paid page says no company-data model training.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "unknown", "answer": "How long do model providers keep prompts, including for abuse monitoring? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.", "evidenceIds": [] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "unknown", "answer": "Is zero data retention available, and on which plan? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.", "evidenceIds": [] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "Can provider staff review content? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.", "evidenceIds": [] } ], "limitations": [ "Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "DPA contract-end return/approved-destruction duties are separate from support-request deletion and backup retention. A guaranteed runtime exit window remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro/Enterprise published DPA return/deletion obligations; actual runtime exit and account-deletion timing unverified", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "DPA: database PITR30 days with daily snapshots/continuous WAL; weekly pg_dump fallback; blob soft-delete14 days. Universal default chat/file retention is unspecified.", "evidenceIds": [ "omnifact:omnifact:dpa-rev2" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "partial", "answer": "DPA permits organization administrators to set customer-data retention; UI range and per-object options are not published.", "evidenceIds": [ "omnifact:omnifact:dpa-rev2" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "The Space uploaded-file guide describes permanent deletion of a selected file. Registered-user/profile and whole-organization runtime deletion semantics are not established here; the user-list Delete operation applies to unaccepted invitations.", "evidenceIds": [ "omnifact:omnifact:uploads", "omnifact:omnifact:users" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "DPA9.2 requires return or controller-approved destruction no later than contract end, except legal retention;9.3 permits proof-of-processing documentation retention. The TOM separately describes support-request organization deletion within30days and backups aging out. No guaranteed post-termination self-service access window or tested runtime completion time is inferred.", "evidenceIds": [ "omnifact:omnifact:dpa-rev2" ] } ], "limitations": [ "The finding states separate contractual and documented operational procedures. It does not turn a support-request clock into an exit grace period." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:dpa-rev2", "omnifact:omnifact:users", "omnifact:omnifact:uploads" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Unconverted trial data is deleted three months after trial end.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Trial C.9 retains assistants/chat histories for potential paid conversion and deletes all trial data if no purchase occurs within three months after trial end. Paid default chat/file/index/log retention is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "unknown", "answer": "Can admins set retention periods? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.", "evidenceIds": [] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "unknown", "answer": "Can users delete their chats and files permanently? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.", "evidenceIds": [] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "unknown", "answer": "What is deleted at contract end, and when? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.", "evidenceIds": [] } ], "limitations": [ "Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "DPA defines processor-change notice and transfer safeguards; a complete current contract-specific supplier/entity/country register remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro/Enterprise standard hosted DPA; optional model-provider routes only under the applicable contract/instruction", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "unknown", "answer": "Unknown complete current plan-specific processor inventory. DPAAnnex4 and the live Trust register publish different sets; no source establishes a consolidated applicable list or the role of every listed provider for a given contract.", "evidenceIds": [] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "Unknown complete country/legal-entity matrix for the scoped contract. Azure infrastructure and Cloudflare metadata have different roles, and optional model-provider routes depend on selection. The differing DPA/Trust entries are not combined into one asserted authoritative list.", "evidenceIds": [] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA6.3 requires written/text notice at least 30 days before new/replaced subprocessor and objection opportunity before start.", "evidenceIds": [ "omnifact:omnifact:dpa-rev2" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Omnifact Gmb H, Frankfurt, Germany, HRB131357. Ultimate parent/shareholding was not established.", "evidenceIds": [ "omnifact:omnifact:imprint" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "partial", "answer": "DPA1.4 permits nonEEA processing after prior information and safeguards under Articles44-49. Optional BYOK/provider routes depend on their applicable agreements. A specific current SCC/DPF basis for every Trust entry was not verified.", "evidenceIds": [ "omnifact:omnifact:dpa-rev2" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "partial", "answer": "DPA11.2 requires seizure/confiscation notice unless prohibited by court/authority; Terms15.3 require advance compelled-disclosure notice where legal. Separate request statistics were not verified.", "evidenceIds": [ "omnifact:omnifact:dpa-rev2", "omnifact:omnifact:terms" ] } ], "limitations": [ "Neither public list is silently treated as complete. Ordinary notification/transfer contract terms remain distinct from a verified current processing inventory." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:dpa-rev2", "omnifact:omnifact:trust-rev2", "omnifact:omnifact:imprint", "omnifact:omnifact:terms" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Trial contract identifies a Swiss provider and an unnamed EU Web Fetch processor.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "unknown", "answer": "Is a dated sub-processor list published? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "partial", "answer": "Trial C.8 permits an external EU third party for URL retrieval; its identity is not listed. Swiss AI Platform itself runs in Switzerland.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "unknown", "answer": "Are customers notified of sub-processor changes? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Trial names Swisscom (Switzerland) Ltd as provider. The parent incorporation/ownership was not independently re-retrieved in this pass.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "unknown", "answer": "Which transfer mechanism applies to non-EU/CH processing? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "Is there a published government-access or transparency policy? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] } ], "limitations": [ "No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public GDPR DPA is binding in German; Swiss and sector-specific contract coverage remains incomplete.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Article28 DPA accepted at registration. German text prevails; English is a translation. Written amendments are possible but negotiability is not promised.", "evidenceIds": [ "omnifact:omnifact:dpa", "omnifact:omnifact:dpa-de" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "GDPR is explicit; revised Swiss DSG coverage/addendum and Swiss SCC modifications were not established.", "evidenceIds": [ "omnifact:omnifact:dpa" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "German law and Frankfurt exclusive jurisdiction under Terms18; German legal version prevails.", "evidenceIds": [ "omnifact:omnifact:terms" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "Public AI Act whitepaper and Academy literacy/certification training are advertised; these are not product conformity attestations.", "evidenceIds": [ "omnifact:omnifact:whitepapers", "omnifact:omnifact:pricing" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Public-administration, banking and healthcare positioning/private hosting are advertised; actual FINMA/DORA/§203 contract pack was not verified.", "evidenceIds": [ "omnifact:omnifact:home", "omnifact:omnifact:public-sector" ] } ], "limitations": [ "dpa: Article28 DPA accepted at registration. German text prevails; English is a translation. Written amendments are possible but negotiability is not promised.", "revdsg_gdpr: GDPR is explicit; revised Swiss DSG coverage/addendum and Swiss SCC modifications were not established.", "ai_act_materials: Public AI Act whitepaper and Academy literacy/certification training are advertised; these are not product conformity attestations.", "sector_materials: Public-administration, banking and healthcare positioning/private hosting are advertised; actual FINMA/DORA/§203 contract pack was not verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:dpa", "omnifact:omnifact:dpa-de", "omnifact:omnifact:terms", "omnifact:omnifact:whitepapers", "omnifact:omnifact:pricing", "omnifact:omnifact:home", "omnifact:omnifact:public-sector" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public ISO27001 certificate verifies platform/Spaces ISMS through 2029-04-06.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "supported", "answer": "Prescient Security LLC certificate123228 issue1, ISO/IEC27001:2022, issued/certified 2026-04-07, valid until 2029-04-06 subject to surveillance. Covers ISMS supporting Platform/Spaces, data, Azure infrastructure, software, people and procedures; So A1.4 dated 2026-03-30. All in-scope activities conducted remotely.", "evidenceIds": [ "omnifact:omnifact:iso" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "unknown", "answer": "SOC 2 type, period and covered service? Unknown. No Omnifact-specific SOC2 type/period, C5, ISO27701/42001 or TISAX attestation was verified.", "evidenceIds": [] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Unknown. No Omnifact-specific SOC2 type/period, C5, ISO27701/42001 or TISAX attestation was verified.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "unknown", "answer": "Which other certificates (27701, 42001, TISAX)? Unknown. No Omnifact-specific SOC2 type/period, C5, ISO27701/42001 or TISAX attestation was verified.", "evidenceIds": [] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "supported", "answer": "ISO PDF is public and downloadable through Trust Center. Eight AI-provider processing summaries are request-only and were not requested.", "evidenceIds": [ "omnifact:omnifact:trust" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "DPA states annual external pentests with remediation; actual report/period/summary was not verified.", "evidenceIds": [ "omnifact:omnifact:dpa" ] } ], "limitations": [ "pentest: DPA states annual external pentests with remediation; actual report/period/summary was not verified.", "Unverified soc2, c5, other_certifications: No Omnifact-specific SOC2 type/period, C5, ISO27701/42001 or TISAX attestation was verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:iso", "omnifact:omnifact:trust", "omnifact:omnifact:dpa" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "AES256/TLS and logical tenant separation are documented; customer-held keys remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "DPA requires AES256 at rest for Postgre SQL, Blob Storage and other persistent Azure services; HTTPS/TLS in transit.", "evidenceIds": [ "omnifact:omnifact:dpa" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "unknown", "answer": "Can the customer manage or hold the keys? Unknown. No customer-managed/held encryption-key configuration was established; sovereignty discussion does not establish key-management functionality.", "evidenceIds": [] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Vendor internal services use NSGs/Private Endpoints and NetBird JIT VPN for privileged production access; public app is Cloudflare-fronted. A customer private-link/IP-allowlist option was not established.", "evidenceIds": [ "omnifact:omnifact:dpa" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "supported", "answer": "Organization-scoped data/roles, separate production/development/test Azure environments, no customer data in tests. This is logical tenant separation.", "evidenceIds": [ "omnifact:omnifact:dpa" ] } ], "limitations": [ "private_networking: Vendor internal services use NSGs/Private Endpoints and NetBird JIT VPN for privileged production access; public app is Cloudflare-fronted. A customer private-link/IP-allowlist option was not established.", "Unverified customer_managed_keys: No customer-managed/held encryption-key configuration was established; sovereignty discussion does not establish key-management functionality." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:dpa" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:DATA-09", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-09", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Pro costs EUR25/user/month annually up to50users. Its binding credit currency/value and recharge tariff remain unknown; Enterprise Gateway costs are outside this offer.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro hosted workspace up to50users; Enterprise/API Gateway quote and markup excluded", "addOns": [ "Optional Academy separately quoted; Enterprise terms require separate offer" ], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Pro uses named seats with monthly or annual billing and pooled premium-model credit; this finding covers the hosted Chat/Spaces subscription.", "evidenceIds": [ "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:billing" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "Checked2026-10-21: Pro EUR25/user/month billed annually, advertised16% discount versus monthly. Exact monthly rate was not verified. Pro up to50 users; Enterprise custom with unlimited team size. VAT excluded under terms.", "evidenceIds": [ "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:terms" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Unknown applicable monetary allowance currency/value for the contract: pricing statesEUR5/user/month while Billing usesUSD5 examples. Pooling, monthly expiry and continued base-tier access subject to fair-use limits are documented, but no definitive currency-denominated allowance is asserted.", "evidenceIds": [ "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:billing" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Academy training is separately quoted. Enterprise is a separate custom offer adding SSO/SCIM, BYOK/self-hosted models, analytics and custom deployment/SLA. No Enterprise Gateway markup is applied to Pro Chat/Spaces pricing.", "evidenceIds": [ "omnifact:omnifact:pricing-rev2" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "The Pro billing guide directs admins to discuss additional credits; a public recharge tariff was not established. Base-tier chat remains available after included premium credit is used subject to usage limits. Enterprise Gateway billing/markup is outside this Pro finding.", "evidenceIds": [ "omnifact:omnifact:billing", "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:limits" ] } ], "limitations": [ "Pro Chat/Spaces pricing is not mixed with Enterprise Gateway billing. The conflicting credit examples remain a named allowance gap." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:billing", "omnifact:omnifact:terms", "omnifact:omnifact:limits", "omnifact:omnifact:users", "omnifact:omnifact:gateway", "omnifact:omnifact:developer" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom publishes monthly organisation packages in CHF excluding VAT.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Flat monthly price per company package with user, storage and token caps; Custom is quoted.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "As retrieved 2026-10-21: Essential CHF 149/month up to 10 users; Professional CHF 399 up to 40; Premium CHF 799 up to 100, all excluding VAT. Custom has no public numerical price.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "Essential 5 GB/20m tokens; Professional 40 GB/75m; Premium 150 GB/200m monthly company tokens. Web Fetch requests/month 500/2,000/5,000 respectively. Assistant caps 3/5/7 per user.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Custom Web Search, SSO, agents and workflows cost extra per matrix; rates are not public.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "unknown", "answer": "What do usage beyond limits and premium models cost? Unknown. Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources.", "evidenceIds": [] } ], "limitations": [ "Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared v1.4 costs remain unknown for200/1000/5000 users because all exceed the50-seat Pro cap.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Unknown for 200 users:Pro caps50 users,so Enterprise licence,allowance and deployment/support quote are required. No quote requested; do not extrapolate EUR25 Pro rate. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:ecb-fx" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Unknown for 1000 users:Pro caps50 users,so Enterprise licence,allowance and deployment/support quote are required. No quote requested; do not extrapolate EUR25 Pro rate. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:ecb-fx" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Unknown for 5000 users:Pro caps50 users,so Enterprise licence,allowance and deployment/support quote are required. No quote requested; do not extrapolate EUR25 Pro rate. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:ecb-fx" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Enterprise base,pooled credit allowance,model/route rates,additional credits and Gateway markup are unknown. Quote base plus usage beyond included credit plus deployment/services; convert known EUR components at0.9237 CHF/EUR. No substitute vendor tariff/model assumed.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:gateway", "omnifact:omnifact:billing", "omnifact:omnifact:ecb-fx" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Enterprise seat/volume rate,minimum spend,credit allowance,recharge tariff,model/route rates,Gateway markup percentage,private hosting and Academy service fees are unknown.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:gateway", "omnifact:omnifact:billing" ] } ], "limitations": [ "ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown.", "ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:ecb-fx", "omnifact:omnifact:gateway", "omnifact:omnifact:billing" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. The 200, 1,000 and 5,000-seat scenarios require a Custom quote and cannot be priced from packages capped at 100 users.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Custom base price, token pool/overage, connectors, agents, SSO and service costs are unpriced. Multiple standard packages are not assumed to form one enterprise contract.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ], "limitations": [ "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:ecb-fx" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Ten-day no-card Pro trial is self-serve; enterprise setup is gated.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "Time-limited free trial; billing requires a paid subscription afterward. No permanent business free tier established.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:billing" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "supported", "answer": "Ten-day trial, no credit card, teams up to50 users via account signup.", "evidenceIds": [ "omnifact:omnifact:pricing" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "Pro chat, Spaces, Privacy Filter and platform access advertised; terms call trial scope limited. Enterprise SSO/SCIM/BYOK/private deployment and support-enabled APIs are not established trial entitlements.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:terms", "omnifact:omnifact:developer" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Base Pro trial is self-serve; Enterprise quotes, SSO and advanced API activation require vendor interaction. No vendor contact was made.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:users", "omnifact:omnifact:developer" ] } ], "limitations": [ "free_tier: Time-limited free trial; billing requires a paid subscription afterward. No permanent business free tier established.", "trial_scope: Pro chat, Spaces, Privacy Filter and platform access advertised; terms call trial scope limited. Enterprise SSO/SCIM/BYOK/private deployment and support-enabled APIs are not established trial entitlements.", "sales_gate: Base Pro trial is self-serve; Enterprise quotes, SSO and advanced API activation require vendor interaction. No vendor contact was made." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:billing", "omnifact:omnifact:terms", "omnifact:omnifact:developer", "omnifact:omnifact:users" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A one-month business trial is self-activated by eligible My Swisscom Business administrators.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "unknown", "answer": "Is there a free tier for business use? Unknown. No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run.", "evidenceIds": [] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "Offer provides one month free, up to 2 assistants/user and 10m tokens/company. Activation requires My Swisscom Business administrator rights and Swisscom Login. New noncustomers are directed to contact Swisscom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "Published trial includes assistant creation and company token allowance; SSO/connectors/admin entitlement and seat count are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Existing eligible company administrators can activate online; people without a Swisscom customer account are directed to contact Swisscom. Custom evaluation requires scope clarification.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ], "limitations": [ "No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Pro monthly/annual terms are public; Enterprise minimum and CHF invoicing are unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "Pro maximum 50 users, Enterprise no team-size cap; public Enterprise minimum seat/spend and private-deployment minimum not established.", "evidenceIds": [ "omnifact:omnifact:pricing" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Monthly/annual terms; Enterprise flexible agreement. Annual renews yearly, monthly renews monthly.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:terms" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Annual notice three months before term end; monthly cancel for following month; text/email accepted. Seat removal gives prorated credit on next invoice per billing doc.", "evidenceIds": [ "omnifact:omnifact:terms", "omnifact:omnifact:billing" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Omnifact Gmb H Frankfurt invoices EUR public prices, supports invoice/SEPA and payment within 14 days. CHF billing not established.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:terms", "omnifact:omnifact:imprint" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "partial", "answer": "Partial: public Pro price/credits/team cap but Enterprise, deployment, additional credits and services quote-only; Gateway markup not quantified.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:gateway" ] } ], "limitations": [ "minimum_commitment: Pro maximum 50 users, Enterprise no team-size cap; public Enterprise minimum seat/spend and private-deployment minimum not established.", "local_invoicing: Omnifact Gmb H Frankfurt invoices EUR public prices, supports invoice/SEPA and payment within 14 days. CHF billing not established.", "transparency_class: Partial: public Pro price/credits/team cap but Enterprise, deployment, additional credits and services quote-only; Gateway markup not quantified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:terms", "omnifact:omnifact:billing", "omnifact:omnifact:imprint", "omnifact:omnifact:gateway" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "There is no minimum contract duration; cancellation is 30 days to calendar-month end.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "Offer explicitly says no minimum contract duration; organisation package caps apply, with Custom terms separately quoted.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "partial", "answer": "Monthly subscription/package prices; no minimum duration. Annual prepayment options are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Cancel online with 30 days notice to month-end. Upgrades bill pro rata from upgrade day; downgrades only on the first day of a following month.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "CHF excluding VAT prices are published by Swisscom. EUR invoicing and a paid contracting-entity invoice specimen are not established.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified. Standard monthly prices and capacities are public; Custom, overage and add-on rates require a quote.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ], "limitations": [ "Annual-billing options, price-change policy, EUR invoices and complete Custom commitments are not documented in accessible sources." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Platform is proprietary; four inspected public integration/client components have MIT licences.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api", "cli", "widget" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro/Enterprise hosted licence; separately MIT-licensed client/integration tools at pinned revisions; API enablement required", "addOns": [ "Customer-run CLI/widget tools; Published Spaces/API access and resource permissions as needed" ], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" }, { "id": "api", "name": "Omnifact Published Spaces, Public API and Enterprise AI Gateway", "type": "api" }, { "id": "cli", "name": "Omnifact document/chat CLI and XWiki sync", "type": "cli" }, { "id": "widget", "name": "Omnifact example embeddable widget", "type": "browser-widget" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "supported", "answer": "Terms grant contract-term nontransferable/non-sublicensable software use; platform source excluded unless expressly agreed. CLI, widget, n8n nodes and XWiki sync carry MIT licences at pinned commits; these do not license the hosted platform.", "evidenceIds": [ "omnifact:omnifact:terms", "omnifact:omnifact:cli-licence-rev2", "omnifact:omnifact:widget-licence-rev2", "omnifact:omnifact:n8n-nodes-omnifact-licence-rev2", "omnifact:omnifact:xwiki-sync-licence-rev2" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "Platform use limited to agreed user count/own business personnel. Widget can theme colors/title under MIT notice obligations; MIT integrations do not impose seat limits. Platform branding-removal rules were not fully established.", "evidenceIds": [ "omnifact:omnifact:terms", "omnifact:omnifact:widget-rev2", "omnifact:omnifact:widget-licence-rev2" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "partial", "answer": "Enterprise is a commercial feature/deployment tier; no open-core platform edition was established. Source may be included by separate agreement under terms3.3.", "evidenceIds": [ "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:terms" ] } ], "limitations": [ "Client/integration capabilities are documented in pinned README/licence files, not implementation-inspected or tested; they do not license the hosted platform." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:terms", "omnifact:omnifact:cli-licence-rev2", "omnifact:omnifact:widget-licence-rev2", "omnifact:omnifact:n8n-nodes-omnifact-licence-rev2", "omnifact:omnifact:xwiki-sync-licence-rev2", "omnifact:omnifact:widget-rev2", "omnifact:omnifact:pricing-rev2" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Free Trial terms grant a restricted service-use licence and reserve intellectual property.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Trial B.1/B.6 gives non-exclusive non-transferable internal-business use and prohibits copying, modifying or distributing the chatbot. This is distinct from the open licences of underlying model weights.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "Custom branding with name/logo/colours is included in paid basic features; trial bars copying or modifying the chatbot. Full paid component licence and seat restrictions remain unavailable.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unknown. Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents.", "evidenceIds": [] } ], "limitations": [ "Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "DPA promises data handover; documented APIs do not establish a complete workspace export.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api", "cli", "widget" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro/Enterprise hosted licence; separately MIT-licensed client/integration tools at pinned revisions; API enablement required", "addOns": [ "Customer-run CLI/widget tools; Published Spaces/API access and resource permissions as needed" ], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" }, { "id": "api", "name": "Omnifact Published Spaces, Public API and Enterprise AI Gateway", "type": "api" }, { "id": "cli", "name": "Omnifact document/chat CLI and XWiki sync", "type": "cli" }, { "id": "widget", "name": "Omnifact example embeddable widget", "type": "browser-widget" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "unknown", "answer": "Can admins export all chats? Unknown. No admin export-all-chats or reusable complete Space/agent/prompt export was established. No exit fixture was run.", "evidenceIds": [] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "Can assistants and prompts be exported in a reusable format? Unknown. No admin export-all-chats or reusable complete Space/agent/prompt export was established. No exit fixture was run.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "Documents API/CLI list metadata and manage Space files, while native generated files download. Full original-source, index and ACL export bundle was not established.", "evidenceIds": [ "omnifact:omnifact:api-docs", "omnifact:omnifact:cli-rev2", "omnifact:omnifact:documents" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Document metadata via JSON; native outputs DOCX/XLSX/PPTX and chart images. Widget stores only its own conversation in browser local Storage; this is not an admin export of platform chats.", "evidenceIds": [ "omnifact:omnifact:api-docs", "omnifact:omnifact:documents", "omnifact:omnifact:widget-rev2" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "partial", "answer": "DPA9.2 requires handover or approved destruction at completion/end; no guaranteed post-termination self-service download window specified. TOM gives30-day support organization deletion.", "evidenceIds": [ "omnifact:omnifact:dpa-rev2" ] } ], "limitations": [ "Client/integration capabilities are documented in pinned README/licence files, not implementation-inspected or tested; they do not license the hosted platform." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:api-docs", "omnifact:omnifact:cli-rev2", "omnifact:omnifact:documents", "omnifact:omnifact:widget-rev2", "omnifact:omnifact:dpa-rev2" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Pro email support and Enterprise custom support are documented; a single applicable platform uptime SLA remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro published support terms; Enterprise support and negotiated SLA only under its contract", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Pro pricing promises email within 24 hours; terms process M–F usually09–17 and answer within one working day. Enterprise dedicated support/account manager/custom SLA; timezone not specified in terms.", "evidenceIds": [ "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:terms" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unknown. No verified public incident-history status page or contracted DE/FR/IT support-language matrix was located; status.omnifact.ai did not resolve.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "Omnifact Gmb H Frankfurt, Germany; pricing also mentions German and US service teams. No Swiss entity established.", "evidenceIds": [ "omnifact:omnifact:imprint", "omnifact:omnifact:pricing-rev2" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Unknown applicable end-to-end service guarantee. Terms7.3 specify99.5% annual pure-network availability while DPA TOM states99.9% system availability, and Enterprise offers a custom SLA. No order-form/service mapping or fixed credit schedule was retrieved, so no single platform SLA is asserted.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "unknown", "answer": "Is there a public status page with history? Unknown. No verified public incident-history status page or contracted DE/FR/IT support-language matrix was located; status.omnifact.ai did not resolve.", "evidenceIds": [] } ], "limitations": [ "Network and system availability percentages are not interchangeable. Enterprise SLA terms require the actual contract." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:pricing-rev2", "omnifact:omnifact:terms", "omnifact:omnifact:imprint", "omnifact:omnifact:dpa-rev2" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Personal Swisscom support is included; trial terms disclaim availability guarantees.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Personalised support is a basic feature across editions; page supplies an enquiry form. Contractual response-time channels are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "supported", "answer": "Factsheet identifies Swisscom (Switzerland) Ltd Enterprise Customers in Berne and support directly from Switzerland.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "partial", "answer": "Free Trial B.4 explicitly provides no availability/accessibility guarantee. Paid uptime SLA and credits were not retrieved.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "unknown", "answer": "Is there a public status page with history? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.", "evidenceIds": [] } ], "limitations": [ "Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:trial-terms" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "omnifact", "claimId": "omnifact:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Pro has learning material/webinar; Enterprise workshops and Academy are tailored.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Pro Saa S up to50 users; Enterprise/BYOK/API options named per finding; unspecified entitlement where documentation does not map it", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Omnifact Azure Germany West Central/Frankfurt storage; model-specific EU/direct routes, not a universal processing residency promise", "os": [], "surfaces": [ { "id": "web", "name": "Omnifact hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "supported", "answer": "Pro onboarding documentation/e-learning and webinar; Enterprise custom onboarding/use-case workshops and account manager.", "evidenceIds": [ "omnifact:omnifact:pricing" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Academy offers foundational/advanced courses, individual training and certificate options supporting AI literacy; complete delivery-language/volume entitlement not published.", "evidenceIds": [ "omnifact:omnifact:pricing" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Space Starter templates include content creation, knowledge queries, professional development; release notes add meeting-minutes/mail-triage/helpdesk template previews.", "evidenceIds": [ "omnifact:omnifact:create", "omnifact:omnifact:changes" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "partial", "answer": "Enterprise rollout/admin enablement/use-case workshops and Academy strategy/governance workshops advertised; a formal champion programme was not established.", "evidenceIds": [ "omnifact:omnifact:home", "omnifact:omnifact:pricing" ] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Academy/additional training separately quoted; terms3.6 generally make installations, instruction/training chargeable under separate agreement.", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:terms" ] } ], "limitations": [ "user_training: Academy offers foundational/advanced courses, individual training and certificate options supporting AI literacy; complete delivery-language/volume entitlement not published.", "adoption_programme: Enterprise rollout/admin enablement/use-case workshops and Academy strategy/governance workshops advertised; a formal champion programme was not established.", "service_cost: Academy/additional training separately quoted; terms3.6 generally make installations, instruction/training chargeable under separate agreement." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "omnifact:omnifact:pricing", "omnifact:omnifact:create", "omnifact:omnifact:changes", "omnifact:omnifact:home", "omnifact:omnifact:terms" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public videos and a setup guide support self-service assistant creation.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Offer links FAQ videos for starting a trial, building an assistant and custom prompts; the guide provides a German walkthrough. Formal training languages and inclusion are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Published HR, support, manuals, correspondence and sales examples plus example instructions provide use-case material.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Which services cost extra? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.", "evidenceIds": [] } ], "limitations": [ "Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] } ] } ], "sources": [ { "id": "omnifact:omnifact:models", "productId": "omnifact", "kind": "vendor-claimed", "url": "https://omnifact.ai/models", "title": "Models: All Leading AI Models on One Platform – Omnifact", "locator": "OpenAI, Anthropic, Google and Mistral tables", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current catalogue lists model families, tiers and EU/global region flags." }, { "id": "omnifact:omnifact:select", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/chats/model-selection", "title": "Selecting an AI Model - Omnifact", "locator": "Model selector, effort and reasoning trace", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Manual model picker shows provider/model/region and reasoning effort; browser stores per-model effort." }, { "id": "omnifact:omnifact:files", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/chats/attaching-documents", "title": "Attaching Documents & Images - Omnifact", "locator": "Formats, input limits and privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Attachments have type-specific limits and media bypasses text filtering." }, { "id": "omnifact:omnifact:pricing-rev2", "productId": "omnifact", "kind": "vendor-claimed", "url": "https://omnifact.ai/pricing", "title": "Pricing Plans – Omnifact", "locator": "Pro/Enterprise tier table, annual price and credit footnote", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Pro is EUR25/user/month annually up to50users. Enterprise adds BYOK/self-hosted models, analytics, SSO and custom SLA. The page is not used to establish an eligible Gateway markup or reconcile conflicting credit examples." }, { "id": "omnifact:omnifact:providers-rev2", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/providers", "title": "Providers - Omnifact", "locator": "Supported Providers and Enterprise-only Bring Your Own Key", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer keys, custom OpenAI-compatible endpoints and self-hosted model connections require Enterprise BYOK; managed model access is separate." }, { "id": "omnifact:omnifact:groups-rev2", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/groups", "title": "Group Management - Omnifact", "locator": "Execute code (Experimental), tool controls and security note", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Python/code execution tool is explicitly Experimental, has internet access and bypasses the Privacy Filter for sandbox inputs." }, { "id": "omnifact:omnifact:dpa-rev2", "productId": "omnifact", "kind": "documented", "url": "https://omnifact.ai/dpa", "title": "Data Processing Agreement – Omnifact", "locator": "Sections6.3,9.2/9.3; Annex3 deletion and backups; Annex4 subprocessor terms", "sourceDate": "2026-04-21", "retrievedAt": "2026-10-21", "finding": "DPA states return/approved destruction at contract end, distinct support-request deletion within30days, backup schedules and30-day subprocessor-change notice. This does not resolve runtime/plan-specific implementation or a complete current supplier mapping." }, { "id": "swisscom-assistant:swisscom-assistant:offer", "productId": "swisscom-assistant", "kind": "vendor-claimed", "url": "https://www.swisscom.ch/en/business/sme/it-cloud/new-way-of-working/swiss-ai-assistant.html", "title": "Swiss AI Assistant offer and FAQ", "locator": "Basic features; edition cards; Custom; FAQ; Additional offer terms", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lists Swiss hosting, current selectable models, flat-rate packages, Swisscom Login, trial retention and commercial conditions." }, { "id": "swisscom-assistant:swisscom-assistant:factsheet", "productId": "swisscom-assistant", "kind": "vendor-claimed", "url": "https://documents.swisscom.com/product/filestore/lib/1f276f70-63fc-4e15-8cc1-086ae198fdea/factsheet_swiss_a_assistant-en.pdf?idxme=pex-search", "title": "Swiss AI Assistant factsheet", "locator": "Page 2 hosted service; page 3 feature matrix and legend", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lists document/audio/image features and marks web search, SSO, agents and workflow automation unavailable on standard editions and chargeable in Custom." }, { "id": "omnifact:omnifact:changes", "productId": "omnifact", "kind": "documented", "url": "https://omnifact.ai/release-notes", "title": "Release Notes – Omnifact", "locator": "October–May2026 and earlier entries", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Dated release notes through October 20 add models, agents, code, MCP, groups and 2FA." }, { "id": "omnifact:omnifact:blog", "productId": "omnifact", "kind": "documented", "url": "https://omnifact.ai/blog", "title": "Blog – Omnifact", "locator": "Current dated feature drops", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Feature announcements include Gemini4Argon October 13 and integrations October 6." }, { "id": "omnifact:omnifact:terms", "productId": "omnifact", "kind": "documented", "url": "https://omnifact.ai/terms", "title": "Terms of Service – Omnifact", "locator": "Sections3/6–8/10–11/14–18", "sourceDate": "2024-08-01", "retrievedAt": "2026-10-21", "finding": "Terms define proprietary rights,99.5% annual network availability, support and cancellation." }, { "id": "omnifact:omnifact:providers", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/providers", "title": "Providers - Omnifact", "locator": "Supported Providers, BYOK and connection management", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise BYOK supports direct providers, Azure/Vertex and custom OpenAI-compatible endpoints." }, { "id": "omnifact:omnifact:model-settings", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/models", "title": "Model Management - Omnifact", "locator": "Availability, Image Models and Model Providers", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Model enablement applies to chat, Published Spaces and Gateway; image defaults and tiers are configurable." }, { "id": "omnifact:omnifact:pricing", "productId": "omnifact", "kind": "vendor-claimed", "url": "https://omnifact.ai/pricing", "title": "Pricing Plans – Omnifact", "locator": "Pro, Enterprise, comparison and footnote1", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Pro annual EUR25 includes pooled EUR5 monthly AI credits per seat up to50 users; Enterprise and Academy are quoted." }, { "id": "swisscom-assistant:swisscom-assistant:announcement", "productId": "swisscom-assistant", "kind": "vendor-claimed", "url": "https://www.swisscom.ch/en/about/news/2026/02/18-swiss-ai-assistant.html", "title": "Swiss AI Assistant knowledge-management announcement", "locator": "AI with clear data sovereignty; AI introduction; AI strategy", "sourceDate": "2026-02-18", "retrievedAt": "2026-10-21", "finding": "Describes Swiss-operated unchanged open models, future Apertus availability and the distinct Swiss AI Platform portfolio." }, { "id": "omnifact:omnifact:dpa", "productId": "omnifact", "kind": "documented", "url": "https://omnifact.ai/dpa", "title": "Data Processing Agreement – Omnifact", "locator": "Sections1/6/9/11, Annex1, TOMs2.1–2.10 and Annex4", "sourceDate": "2026-04-21", "retrievedAt": "2026-10-21", "finding": "DPA includes Frankfurt infrastructure/TOMs, retention, audit requirements and approved subprocessors." }, { "id": "omnifact:omnifact:groups", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/groups", "title": "Group Management - Omnifact", "locator": "Group types, SCIM, permissions and sharing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Additive groups govern capabilities, model tiers, US routes and filter exemptions; Enterprise SCIM mirrors groups." }, { "id": "omnifact:omnifact:gateway", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/ai-gateway", "title": "AI Gateway - Omnifact", "locator": "Prerequisites, EU routes, constraints, billing and errors", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise opt-in OpenAI-compatible gateway uses eu/ routing and hard credit enforcement; V1 lacks tools/structured output." }, { "id": "omnifact:omnifact:published", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/published-spaces", "title": "Published Spaces - Omnifact", "locator": "Activation, model management and security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Support-enabled Published Space APIs disable the Privacy Filter and use secret endpoint URLs." }, { "id": "omnifact:omnifact:chat", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/chats/introduction", "title": "Introduction to Chats - Omnifact", "locator": "Features, quotas and message limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Chat retains conversations and supports document output, sources and daily message quotas." }, { "id": "omnifact:omnifact:limits", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/guides/troubleshooting/usage-and-credits", "title": "AI Credits and Usage Limits - Omnifact", "locator": "Credit exhaustion and fallback models", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Exhausted monthly credits fall back in chat; Gateway blocks all calls without base fallback." }, { "id": "omnifact:omnifact:documents", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/chats/document-creation", "title": "Document Creation - Omnifact", "locator": "Document types, editing, formulas and sandbox", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Isolated Python code creates XLSX/DOCX/PPTX/charts with internet egress and group controls." }, { "id": "omnifact:omnifact:uploads", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/spaces/managing-uploaded-files", "title": "Managing Uploaded Files - Omnifact", "locator": "Processing, deletion and FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Space file pipeline uses Tika OCR, chunking, embeddings and summaries; documents can be deleted permanently." }, { "id": "omnifact:omnifact:retrieval", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/spaces/uploaded-files-retrieval", "title": "Uploaded Files Retrieval - Omnifact", "locator": "Retrieval and source behavior", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents retrieve source passages under Space membership and show citations/progress; strict no-answer grounding is instructed." }, { "id": "omnifact:omnifact:billing", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/billing", "title": "Billing & Usage - Omnifact", "locator": "Seat Management, Monthly Usage Credit and Plan Management", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Billing describes proration, pooled credit and plan changes but uses USD5 examples and5000-page Pro quota." }, { "id": "omnifact:omnifact:spaces", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/spaces/introduction", "title": "What are Spaces? - Omnifact", "locator": "Concepts, benefits and examples", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Spaces persist instructions/knowledge and conversations with shared member access." }, { "id": "omnifact:omnifact:share", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/spaces/sharing-spaces", "title": "Sharing Spaces with Colleagues - Omnifact", "locator": "Roles, group sharing and removal", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Organization users/groups share Spaces; group access is view-only and removal is immediate." }, { "id": "omnifact:omnifact:sync", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/spaces/connected-sources", "title": "Connected Sources - Omnifact", "locator": "Setup, privacy and FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Connected sources index selected Drive/OneDrive/SharePoint folders every five minutes and remove deleted content next cycle." }, { "id": "omnifact:omnifact:integrations", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/integrations", "title": "Integrations - Omnifact", "locator": "Catalog, integration types and privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Curated first-party MCP and document connectors use separate live-versus-indexed access patterns." }, { "id": "omnifact:omnifact:directory", "productId": "omnifact", "kind": "vendor-claimed", "url": "https://omnifact.ai/integrations/catalog", "title": "Integrations: Connect the Tools Your Team Uses – Omnifact", "locator": "Integration cards and custom MCP", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current catalogue names cloud storage, Google, Atlassian, CRM, design, communications and developer systems." }, { "id": "omnifact:omnifact:xwiki-sync-rev2", "productId": "omnifact", "kind": "documented", "url": "https://github.com/OmnifactAI/omnifact-xwiki-sync/blob/599db2ec0c7f28ddb2a22c4a09a9242e5781316b/README.md", "title": "omnifact-xwiki-sync pinned README", "locator": "Pinned README.md documentation at commit 599db2ec0c7f28ddb2a22c4a09a9242e5781316b; retrieved with GitHub file connector", "sourceDate": "2026-08-25", "retrievedAt": "2026-10-21", "finding": "omnifact-xwiki-sync documents incremental XWiki page/attachment ingestion with delete propagation. This finding is documented at the pinned revision; no implementation behavior was tested or inspected." }, { "id": "omnifact:omnifact:mcp-rev2", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/mcp-servers", "title": "MCP Servers - Omnifact", "locator": "Per-tool policies, authentication and later tool refresh; initial discovery defaults excluded", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Tools have Always/Approval/Disable policies; Approval shows the request payload. Documentation conflicts on initial discovery defaults, which remain unknown." }, { "id": "omnifact:omnifact:mcp", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/mcp-servers", "title": "MCP Servers - Omnifact", "locator": "Setup, policies, OAuth, approvals and privacy boundaries", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Remote MCP has personal OAuth/shared static credentials, per-tool Always/Approval/Disable policies and private-network restrictions." }, { "id": "omnifact:omnifact:account", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/account-settings/user-profile-and-personalization", "title": "Account Settings - Omnifact", "locator": "Language Preferences and Personalization", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "English/German UI and persistent personal context/instructions are documented; personalization is unfiltered." }, { "id": "omnifact:omnifact:users", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/users", "title": "User Management - Omnifact", "locator": "Roles, statuses, lifecycle and SSO/SCIM", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "User roles and Enterprise SSO/SCIM automate lifecycle while locking manual changes." }, { "id": "omnifact:omnifact:create", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/spaces/creating-spaces", "title": "Creating New Spaces - Omnifact", "locator": "Space Starters and configuration", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users create custom Space agents with instructions and starter examples." }, { "id": "swisscom-assistant:swisscom-assistant:guide", "productId": "swisscom-assistant", "kind": "documented", "url": "https://www.swisscom.ch/de/b2bmag/new-way-of-working/ki-assistent-kmu-nutzen/", "title": "How SMEs use AI assistants", "locator": "Anleitung: einen KI-Assistenten erstellen, steps 1-6", "sourceDate": "2026-09-16", "retrievedAt": "2026-10-21", "finding": "Gives a Swiss AI Assistant setup example with document upload, assistant system instructions, conversation starters and colleague sharing." }, { "id": "omnifact:omnifact:images", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/chats/image-generation", "title": "Image Generation - Omnifact", "locator": "Generation, reference images and gallery", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Images are generated/edited from references and retained in an Assets gallery." }, { "id": "omnifact:omnifact:web", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/chats/web-search-browsing", "title": "Web Search and Browsing - Omnifact", "locator": "Search, privacy and limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Web search displays citations and blocks queries with masked sensitive values." }, { "id": "omnifact:omnifact:n8n-nodes-omnifact-rev2", "productId": "omnifact", "kind": "documented", "url": "https://github.com/OmnifactAI/n8n-nodes-omnifact/blob/7a3947c620206d4e195064421db525aaa4dfb50a/README.md", "title": "n8n-nodes-omnifact pinned README", "locator": "Pinned README.md documentation at commit 7a3947c620206d4e195064421db525aaa4dfb50a; retrieved with GitHub file connector", "sourceDate": "2026-09-10", "retrievedAt": "2026-10-21", "finding": "n8n-nodes-omnifact documents n8n community nodes for Gateway/chat/documents. This finding is documented at the pinned revision; no implementation behavior was tested or inspected." }, { "id": "omnifact:omnifact:api-chat", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/api-reference/published-space-chat", "title": "Published Spaces Chat API - Omnifact", "locator": "Headers, responses and SSE events", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Published chat provides JSON/SSE and optional inline sources/agentic workflow headers." }, { "id": "omnifact:omnifact:stop", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/chats/stopping-regenerating-responses", "title": "Stopping and Regenerating Responses - Omnifact", "locator": "How to Stop", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Send changes to a Stop button during response generation." }, { "id": "omnifact:omnifact:developer", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/developer-tools", "title": "Developer Tools - Omnifact", "locator": "Activation and API key management", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "API enablement is gated and organization key regeneration/revocation is centralized." }, { "id": "omnifact:omnifact:api-docs", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/api-reference/documents", "title": "Documents API - Omnifact", "locator": "Endpoints and schema examples", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Document APIs upload/list/inspect/update/delete Space files asynchronously." }, { "id": "omnifact:omnifact:home", "productId": "omnifact", "kind": "vendor-claimed", "url": "https://omnifact.ai/", "title": "AI for the Public Sector & Regulated Industries – Omnifact", "locator": "Product, governance and deployment overview", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Platform offers governed multi-model chat, Spaces, Privacy Filter and private deployment." }, { "id": "omnifact:omnifact:privacy", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/data-privacy", "title": "Data Privacy - Omnifact", "locator": "Privacy Filter Control and boundaries", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Filter defaults on but MCP, code, image/audio paths bypass it; code sandbox has internet egress." }, { "id": "omnifact:omnifact:sso-blog", "productId": "omnifact", "kind": "documented", "url": "https://omnifact.ai/blog/feature-drop-introducing-sso", "title": "Single Sign-On (SSO) for Enterprise Authentication – Omnifact", "locator": "Setup, benefits and changes", "sourceDate": "2024-11-25", "retrievedAt": "2026-10-21", "finding": "Enterprise SAML2.0 supports optional SCIM, Id P policies and disabled email sign-in." }, { "id": "omnifact:omnifact:public-sector", "productId": "omnifact", "kind": "vendor-claimed", "url": "https://omnifact.ai/solutions/public-administration", "title": "GDPR-Compliant AI for Public Administration – Omnifact", "locator": "SSO, deployment and onboarding", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public-sector page names Entra/Okta/Keycloak and Germany/municipal on-premise options." }, { "id": "omnifact:omnifact:auth", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/account-settings/authentication", "title": "Authentication - Omnifact", "locator": "2FA setup and failure handling", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "TOTP, recovery codes and account/IP-specific throttling are described." }, { "id": "omnifact:omnifact:security-rev2", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/security-and-access", "title": "Security and Access - Omnifact", "locator": "SSO/SAML identity-provider authentication; native2FA tier not established", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SSO/SAML users rely on identity-provider authentication and MFA and do not see native2FA setup. This does not establish nativeTOTP inclusion in a plan." }, { "id": "swisscom-assistant:swisscom-assistant:trial-terms", "productId": "swisscom-assistant", "kind": "documented", "url": "https://documents.swisscom.com/product/filestore/lib/a195711f-5f91-4746-96c1-8394cb28f0fd/leg1955-en.pdf", "title": "Data protection and terms of use, Swiss AI Assistant Free Trial", "locator": "Page 1 sections B.1-B.7 and C.8-C.9; version Jun2026", "sourceDate": "2026-06-01", "retrievedAt": "2026-10-21", "finding": "Specifies Swiss platform processing, EU Web Fetch URL exception, no training, trial rights and deletion three months after an unconverted trial." }, { "id": "omnifact:omnifact:analytics-rev2", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/team-analytics", "title": "Analytics - Omnifact", "locator": "Analytics heading, date-range selector, summary cards, activity chart; HTTP200 re-read2026-10-21", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise dashboard presents daily active users and messages with date ranges and toggles; export and additional breakdowns are not established." }, { "id": "omnifact:omnifact:company", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/team-administration/company-profile", "title": "Company Profile - Omnifact", "locator": "Team Description and company identity", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Company description and business context shape AI responses." }, { "id": "omnifact:omnifact:vertex", "productId": "omnifact", "kind": "vendor-claimed", "url": "https://omnifact.ai/blog/feature-drop-eu-data-residency-vertex-ai", "title": "EU Data Residency for Claude and Gemini via Google Cloud – Omnifact", "locator": "What is new, compliance and EU model configuration", "sourceDate": "2026-04-01", "retrievedAt": "2026-10-21", "finding": "Google/Anthropic EU via Google Cloud are advertised with zero retention and EU-only configuration." }, { "id": "omnifact:omnifact:trust-rev2", "productId": "omnifact", "kind": "documented", "url": "https://api.oneleet.com/api/v1/tenants/trust.omnifact.ai/trust", "title": "https://api.oneleet.com/api/v1/tenants/trust.omnifact.ai/trust", "locator": "Public JSON subprocessors, lastUpdatedAt; infrastructure/metadata roles distinguished", "sourceDate": "2026-10-21", "retrievedAt": "2026-10-21", "finding": "Public register lists Azure DE/NL/SE/IE infrastructure and Cloudflare EU/US edge metadata, plus model-provider routes; it is not a plan-specific processor/data-flow inventory." }, { "id": "omnifact:omnifact:gateway-web", "productId": "omnifact", "kind": "vendor-claimed", "url": "https://omnifact.ai/ai-gateway", "title": "AI Gateway: One API for Every Model – Omnifact", "locator": "Regional routing, budget and governance", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Gateway consumes organization budget, does not store payloads and requires ZDR-capable models for strict retention." }, { "id": "omnifact:omnifact:privacy-intro", "productId": "omnifact", "kind": "documented", "url": "https://docs.omnifact.ai/en/platform/core-features/privacy-security/introduction", "title": "Why Data Privacy Matters - Omnifact", "locator": "Privacy Commitment and FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Vendor explicitly excludes training its own models on customer data and distinguishes EU/self-hosted routes." }, { "id": "omnifact:omnifact:imprint", "productId": "omnifact", "kind": "documented", "url": "https://omnifact.ai/legal-notice", "title": "Legal Notice – Omnifact", "locator": "Company address and register", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Omnifact Gmb H is registered in Frankfurt, Germany, HRB131357." }, { "id": "omnifact:omnifact:dpa-de", "productId": "omnifact", "kind": "documented", "url": "https://omnifact.ai/de/dpa", "title": "Auftragsverarbeitungsvertrag – Omnifact", "locator": "Anlagen and main agreement", "sourceDate": "2026-04-21", "retrievedAt": "2026-10-21", "finding": "Binding German DPA confirms region, transfer, retention and processor terms." }, { "id": "omnifact:omnifact:whitepapers", "productId": "omnifact", "kind": "vendor-claimed", "url": "https://omnifact.ai/whitepapers", "title": "Get Instant Access to our Full Enterprise Whitepaper – Omnifact", "locator": "Whitepaper catalogue", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public library includes AI Act, workplace enablement, self-hosting and RAG guides." }, { "id": "omnifact:omnifact:trust", "productId": "omnifact", "kind": "documented", "url": "https://api.oneleet.com/api/v1/tenants/trust.omnifact.ai/trust", "title": "https://api.oneleet.com/api/v1/tenants/trust.omnifact.ai/trust", "locator": "documents, subprocessors and lastUpdatedAt", "sourceDate": "2026-10-21", "retrievedAt": "2026-10-21", "finding": "Public Trust Center JSON exposes certificate access and named processor locations, including US direct model routes and Cloudflare telemetry." }, { "id": "omnifact:omnifact:iso", "productId": "omnifact", "kind": "certificate-verified", "url": "https://api.oneleet.com/api/v1/tenants/trust.omnifact.ai/trust/documents/bb9dd08f-c61a-48f3-be41-9fbcdf24e9c3/download-url", "title": "Omnifact GmbH ISO/IEC27001:2022 official certificate", "locator": "Public Trust Center certificate PDF, one page: scope, issuer, issue date and validity", "sourceDate": "2026-04-07", "retrievedAt": "2026-10-21", "finding": "Certificate123228 issue1 from Prescient Security LLC covers Omnifact Platform/Spaces and Azure ISMS; valid2026-04-07 through 2029-04-06 subject to surveillance.", "issuer": "Prescient Security LLC", "certificateScope": "ISMS supporting Omnifact GmbH, Omnifact Platform and Spaces, associated data, infrastructure, software, personnel and procedures, including Microsoft Azure; SoA1.4 dated2026-03-30.", "validFrom": "2026-04-07", "validUntil": "2029-04-06", "registryUrl": "https://trust.omnifact.ai/" }, { "id": "omnifact:omnifact:ecb-fx", "productId": "omnifact", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro reference rates, 20 October 2026", "locator": "Cube time=2026-10-20, USD and CHF currency entries", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "ECB2026-10-20 reference rates:EUR1=USD1.1215=CHF0.9237, implying USD1=EUR0.89166206." }, { "id": "swisscom-assistant:swisscom-assistant:ecb-fx", "productId": "swisscom-assistant", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB euro foreign exchange reference rates, 20 October 2026", "locator": "Cube time=\"2026-10-20\": USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "ECB records EUR 1 = USD 1.1215 and CHF 0.9237 on 20 October 2026; derived USD to EUR is 1/1.1215 and CHF to EUR is 1/0.9237." }, { "id": "omnifact:omnifact:widget-rev2", "productId": "omnifact", "kind": "documented", "url": "https://github.com/OmnifactAI/omnifact-widget/blob/9d53cadfbfe1bd9a0e31b7da49b74a1dfc2626f2/README.md", "title": "omnifact-widget pinned README", "locator": "Pinned README.md documentation at commit 9d53cadfbfe1bd9a0e31b7da49b74a1dfc2626f2; retrieved with GitHub file connector", "sourceDate": "2026-02-06", "retrievedAt": "2026-10-21", "finding": "omnifact-widget documents an unsupported demonstration web component with local Storage conversations. This finding is documented at the pinned revision; no implementation behavior was tested or inspected." }, { "id": "omnifact:omnifact:cli-licence-rev2", "productId": "omnifact", "kind": "documented", "url": "https://github.com/OmnifactAI/omnifact-cli/blob/576aea6a6c0ce195de08a1d2b9b385d18efe3d06/LICENSE", "title": "omnifact-cli MIT licence", "locator": "Pinned LICENSE documentation at commit 576aea6a6c0ce195de08a1d2b9b385d18efe3d06; retrieved with GitHub file connector", "sourceDate": "2026-05-12", "retrievedAt": "2026-10-21", "finding": "MIT licence applies to this integration/client component, not to the Omnifact platform. This finding is documented at the pinned revision; no implementation behavior was tested or inspected." }, { "id": "omnifact:omnifact:widget-licence-rev2", "productId": "omnifact", "kind": "documented", "url": "https://github.com/OmnifactAI/omnifact-widget/blob/9d53cadfbfe1bd9a0e31b7da49b74a1dfc2626f2/LICENSE", "title": "omnifact-widget MIT licence", "locator": "Pinned LICENSE documentation at commit 9d53cadfbfe1bd9a0e31b7da49b74a1dfc2626f2; retrieved with GitHub file connector", "sourceDate": "2026-02-06", "retrievedAt": "2026-10-21", "finding": "MIT licence applies to this integration/client component, not to the Omnifact platform. 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