---
schema_version: 1
rubric_version: "1.1"
kind: pair
canonical_url: "https://onaihq.com/compare/agents/nuwacom-vs-swissgpt/"
data_url: "https://onaihq.com/compare/agents/nuwacom-vs-swissgpt/data.json"
generated_at: 2026-10-27
last_checked_at: 2026-10-26
last_cross_checked_at: 2026-10-26
next_check_at: 2026-12-20
publisher: "onAI"
---

# nuwacom vs AlpineAI / SwissGPT

> Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI.

This comparison has 29 criteria with sourced findings for both products, including 29 that a second agent cross-checked for both. 50 criteria have a sourced finding for at least one product. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. It does not declare a winner. A missing sourced finding is not evidence that a capability is absent.

- nuwacom source checks: 2026-10-21 to 2026-10-26.
- AlpineAI / SwissGPT source checks: 2026-10-21 to 2026-10-26.

- Canonical HTML: https://onaihq.com/compare/agents/nuwacom-vs-swissgpt/
- Machine-readable JSON: https://onaihq.com/compare/agents/nuwacom-vs-swissgpt/data.json
- Methodology: https://onaihq.com/compare/agents/methodology/

## Models

### MOD-01: Model catalogue and providers

Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Selectable models span closed and EU-hosted open-weight families with Auto routing and model-specific regions.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom completion, agents, skills and assets APIs; version=Public documentation checked 2026-10-21; plan=Business/Enterprise with administrator-enabled models; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Model tables label each EU, US or Global route; os=not specified.

Limitations:
- current_models: Text list includes GPT6 Astra/Sol/Luna,6.1Sol,5.6Sol/Terra/Luna,5.5,5.4,5.2,5.1,5/mini/nano,4.1/mini/nano,4o/mini, o1/o3/o3mini/o4mini; Fable5/5.1, Opus4.5/4.6/4.7/4.8/5/5.5, Sonnet4.5/4.6/5/5.5, Haiku4.5/5.5; Gemini4Argon,3.8/3.7/3.6/3.5Flash/FlashLite,3.1ProPreview/3ProPreview,2.5Pro/Flash/ProReasoning; MistralLarge3, GLM5/5.1/5.2/5.3/5.3Flash, DeepSeekV4Flash0731/V4Pro0813/V4.1Flash/1017, KimiK3, Qwen3.8Max/3.8-27B/3.6-27B, MiniMaxM3. Availability is admin/provider/region dependent; not a tested authenticated picker.
- auto_routing: Auto routes simple tasks to Instant and complex tasks to a stronger assigned model; EU-hosted provider fallback is documented. The exact model display after routing was not established.
- multimodal_input: Model tables flag image support; files/audio/video can be uploaded and processed by separate tools. DeepSeekV4Flash0731 lacks image input. Raw audio capability cannot be inferred for every text model.

- providers — Which model providers are available? [supported]: OpenAI, Anthropic, Google, Mistral, Z.ai, DeepSeek, Moonshot/Kimi, Qwen/Alibaba, MiniMax and Black Forest Labs have named table entries. Sources: nuwacom:nuwacom:models, nuwacom:nuwacom:model-web.
- current_models — Which current models are selectable on this plan? [partial]: Text list includes GPT6 Astra/Sol/Luna,6.1Sol,5.6Sol/Terra/Luna,5.5,5.4,5.2,5.1,5/mini/nano,4.1/mini/nano,4o/mini, o1/o3/o3mini/o4mini; Fable5/5.1, Opus4.5/4.6/4.7/4.8/5/5.5, Sonnet4.5/4.6/5/5.5, Haiku4.5/5.5; Gemini4Argon,3.8/3.7/3.6/3.5Flash/FlashLite,3.1ProPreview/3ProPreview,2.5Pro/Flash/ProReasoning; MistralLarge3, GLM5/5.1/5.2/5.3/5.3Flash, DeepSeekV4Flash0731/V4Pro0813/V4.1Flash/1017, KimiK3, Qwen3.8Max/3.8-27B/3.6-27B, MiniMaxM3. Availability is admin/provider/region dependent; not a tested authenticated picker. Sources: nuwacom:nuwacom:models, nuwacom:nuwacom:model-web, nuwacom:nuwacom:changes.
- user_choice — Can users pick the model per chat? [supported]: Users can choose a model for each request; manual selection overrides Auto. Sources: nuwacom:nuwacom:chat.
- auto_routing — Does the product route between models automatically, and is the chosen model shown? [partial]: Auto routes simple tasks to Instant and complex tasks to a stronger assigned model; EU-hosted provider fallback is documented. The exact model display after routing was not established. Sources: nuwacom:nuwacom:models, nuwacom:nuwacom:chat.
- multimodal_input — Which models accept images, audio or files? [partial]: Model tables flag image support; files/audio/video can be uploaded and processed by separate tools. DeepSeekV4Flash0731 lacks image input. Raw audio capability cannot be inferred for every text model. Sources: nuwacom:nuwacom:model-web, nuwacom:nuwacom:chat.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:models, nuwacom:nuwacom:model-web, nuwacom:nuwacom:changes, nuwacom:nuwacom:chat

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

AlpineAI names Mistral Large 3 as its primary model and says it operates all models itself in Switzerland.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models.

- providers — Which model providers are available? [partial]: Mistral is the named current provider. Other providers are not enumerated. Sources: swissgpt:swissgpt:product.
- current_models — Which current models are selectable on this plan? [partial]: Mistral Large 3 is named as the primary model; this does not establish a user-selectable catalogue. Sources: swissgpt:swissgpt:product.
- user_choice — Can users pick the model per chat? [unknown]: Can users pick the model per chat? Unknown. The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models.
- auto_routing — Does the product route between models automatically, and is the chosen model shown? [unknown]: Does the product route between models automatically, and is the chosen model shown? Unknown. The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models.
- multimodal_input — Which models accept images, audio or files? [unknown]: Which models accept images, audio or files? Unknown. The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:product

### MOD-02: Model freshness

Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Dated model release notes exist; provider release lag and version retention were not verified.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- Unverified release_lag_days, deprecation_notice, version_pinning: No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.

- release_lag_days — What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.
- changelog — Is there a dated public model changelog? [supported]: Release notes through2026-10-16 identify Gemini4Argon and model access changes; older dated entries list provider additions. Sources: nuwacom:nuwacom:changes.
- deprecation_notice — How much notice is given before a model is removed? [unknown]: How much notice is given before a model is removed? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.
- version_pinning — Can an admin keep an older model version? [unknown]: Can an admin keep an older model version? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:changes

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### MOD-03: Bring-your-own keys and provider contracts

Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.

#### nuwacom

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### MOD-04: Local and self-hosted models

Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

EU-hosted open-weight models are listed; customer-hosted inference integration is not specified.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- vendor_hosted_open_models: Hosted EU entries include MistralLarge3, KimiK3, GLM5.x, DeepSeekV4.x, Qwen3.x and MiniMaxM3. Open-weight family naming is not a component licence audit.
- Unverified self_hosted_chat, self_hosted_embeddings, feature_parity: Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.

- self_hosted_chat — Can chat use a customer-hosted model? [unknown]: Can chat use a customer-hosted model? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.
- self_hosted_embeddings — Can retrieval use customer-hosted embeddings? [unknown]: Can retrieval use customer-hosted embeddings? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.
- feature_parity — Which features fail with self-hosted models? [unknown]: Which features fail with self-hosted models? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.
- vendor_hosted_open_models — Does the vendor host open-weight models in EU/CH? [partial]: Hosted EU entries include MistralLarge3, KimiK3, GLM5.x, DeepSeekV4.x, Qwen3.x and MiniMaxM3. Open-weight family naming is not a component licence audit. Sources: nuwacom:nuwacom:models, nuwacom:nuwacom:model-web.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:models, nuwacom:nuwacom:model-web

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

AlpineAI says it hosts open models on its own Swiss hardware.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer.

- self_hosted_chat — Can chat use a customer-hosted model? [unknown]: Can chat use a customer-hosted model? Unknown. Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer.
- self_hosted_embeddings — Can retrieval use customer-hosted embeddings? [unknown]: Can retrieval use customer-hosted embeddings? Unknown. Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer.
- feature_parity — Which features fail with self-hosted models? [unknown]: Which features fail with self-hosted models? Unknown. Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer.
- vendor_hosted_open_models — Does the vendor host open-weight models in EU/CH? [supported]: The vendor identifies Mistral Large 3 as its current primary open model, operated on AlpineAI-owned hardware in Switzerland without foreign model APIs. Sources: swissgpt:swissgpt:product.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:product

### MOD-05: Model control and usage limits

Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Admins choose models and defaults, with per-user/group access and published limit behavior but no absolute allowance.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- model_allowlist_by_group: The October 16 release describes user/group model access. Current settings document per-user restrictions, with default and Auto models always available. Agents fall back to the default model for users without access; workflows fail at a restricted step, and embedded agents bypass these checks.
- data_bound_models: Central enabled EU-only model configuration restricts regular-user routes, but a separate knowledge-versus-general model policy is not established and embeds are exempt from per-user checks.
- user_limits: Standard/Premium/Power supply1x/2x/5x relative monthly usage; numeric message/token/base monetary allowances are not published.

- model_allowlist_by_group — Can admins limit models per group? [partial]: The October 16 release describes user/group model access. Current settings document per-user restrictions, with default and Auto models always available. Agents fall back to the default model for users without access; workflows fail at a restricted step, and embedded agents bypass these checks. Sources: nuwacom:nuwacom:changes-20261026, nuwacom:nuwacom:settings-20261026.
- data_bound_models — Can admins restrict which models receive connector or knowledge content? [partial]: Central enabled EU-only model configuration restricts regular-user routes, but a separate knowledge-versus-general model policy is not established and embeds are exempt from per-user checks. Sources: nuwacom:nuwacom:overview-20261026, nuwacom:nuwacom:settings-20261026.
- default_model — Can admins set the default model? [supported]: Workspace default Auto/specific model, Instant/stronger Auto assignments and image/video defaults are configurable; users may set personal default. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:models-20261026, nuwacom:nuwacom:account-20261026.
- user_limits — What per-user message or token limits apply, and are they published? [partial]: Standard/Premium/Power supply1x/2x/5x relative monthly usage; numeric message/token/base monetary allowances are not published. Sources: nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:rules-20261026.
- limit_behaviour — What happens when a limit is reached? [supported]: Interactive usage falls back to Instant; API, workflow and chatbot usage pause at the approved budget. No automatic additional charges; admin approval or reset is needed. Sources: nuwacom:nuwacom:rules-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:changes-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:overview-20261026, nuwacom:nuwacom:models-20261026, nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:rules-20261026, nuwacom:nuwacom:docs-full-recheck-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

## Company knowledge

### KNOW-01: Files in chat

Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Chat accepts broad office, text, image and media formats; parsing fidelity and total context limits are untested.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- limits: Document/slide template uploads are50MB; this does not establish universal attachment or chat-count limits.
- ocr: Are scanned PDFs read? Unknown. No scanned-PDF/OCR or structured workbook fixture was run, and universal per-chat size/count/context limits were not established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/documents.md, https://docs.nuwacom.ai/en/slides.md. No additional scoped evidence established this answer.
- spreadsheets: Excel/CSV/Sheets can be analyzed through Python; preservation of merged cells/formulas/structure was not independently tested.
- full_vs_chunked: Knowledge sync extracts content and retrieval uses selected sources; full-file versus retrieved chunk thresholds and user visibility are unspecified.

- formats — Which formats are accepted? [supported]: PDF, Word/doc/docx, Excel/xls/xlsx/CSV, PowerPoint/ppt/pptx, ODT, EPUB, JSON, Markdown/plaintext/HTML/XML/RTF, reStructuredText, OutlookMSG/EML, JPEG/PNG/WebP/nonanimatedGIF, audioMP3/WAV/OGG/FLAC/AAC/AIFF/M4A, MP4/WebM and Google native documents are listed. Sources: nuwacom:nuwacom:chat-20261026.
- limits — What size and count limits apply per file and chat? [partial]: Document/slide template uploads are50MB; this does not establish universal attachment or chat-count limits. Sources: nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026.
- ocr — Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unknown. No scanned-PDF/OCR or structured workbook fixture was run, and universal per-chat size/count/context limits were not established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/documents.md, https://docs.nuwacom.ai/en/slides.md. No additional scoped evidence established this answer.
- spreadsheets — Are Excel tables read with structure intact? [partial]: Excel/CSV/Sheets can be analyzed through Python; preservation of merged cells/formulas/structure was not independently tested. Sources: nuwacom:nuwacom:analysis-20261026.
- full_vs_chunked — Is the whole file used or only retrieved parts, and does the user see which? [partial]: Knowledge sync extracts content and retrieval uses selected sources; full-file versus retrieved chunk thresholds and user visibility are unspecified. Sources: nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:chat-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026, nuwacom:nuwacom:analysis-20261026, nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Document upload is advertised for assistants and chat.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.

- formats — Which formats are accepted? [partial]: PDF, Word, text and Excel are named across the product and sector pages. This is not an exhaustive format matrix. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:university.
- limits — What size and count limits apply per file and chat? [unknown]: What size and count limits apply per file and chat? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.
- ocr — Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.
- spreadsheets — Are Excel tables read with structure intact? [unknown]: Are Excel tables read with structure intact? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.
- full_vs_chunked — Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:university

### KNOW-02: Knowledge bases and shared collections

Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.

#### nuwacom

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Standard and Premium include document-backed assistants with published collection limits.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- User/group/organisation sharing and Enterprise collection limits are not specified. The wording does not clearly distinguish per-file from aggregate 100 MB.

- persistent_collections — Can users keep document collections across chats? [supported]: Assistants retain their own reference-document workspace for later questions. Sources: swissgpt:swissgpt:product.
- sharing_scope — Can collections be shared with users, groups or the whole organisation? [unknown]: Can collections be shared with users, groups or the whole organisation? Unknown. User/group/organisation sharing and Enterprise collection limits are not specified. The wording does not clearly distinguish per-file from aggregate 100 MB.
- size_limits — What are the collection limits? [partial]: Standard has 2 assistants and Premium 5; each is listed as 50 documents / max. 100 MB. Enterprise limits are not published. Sources: swissgpt:swissgpt:university.
- assistant_binding — Can collections be bound to an assistant? [supported]: Users place documents in an assistant workspace and questions use those sources. Sources: swissgpt:swissgpt:product.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:university

### KNOW-03: Enterprise connectors

Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Native Microsoft, Google, Atlassian and business connectors coexist with custom MCP; automatic sync is Enterprise.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise native connectors; Enterprise automated knowledge synchronization. Custom MCP entitlement is unverified.; add_ons=Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync, Custom/curated MCP, eligible tier unspecified; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- other_systems: The public directory lists Slack, Notion, Pipedrive, HubSpot and Personio. Custom MCP is documented, but its eligible plan is not established, so no Business/Enterprise MCP entitlement is asserted.
- on_prem_sources: Can on-prem file shares or databases be connected? Unknown. No supported on-prem file-share/database connector matrix or network architecture was established. MCP alone does not prove an on-prem route. Search on 2026-10-26: https://docs.nuwacom.ai/en/connector-directory.md, https://nuwacom.com/en/pricing, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.
- connector_provider: The documented native Apps are preconfigured integrations managed by nuwacom. Custom MCP server operators and contracts vary; the plan entitlement and server-specific maintenance commitment remain unknown.

- microsoft_365 — Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: SharePoint, OneDrive, Outlook, Teams, Excel, OneNote, Planner andPowerBI connectors expose search/read and selected writes. Enterprise knowledge sync names SharePoint/OneDrive. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:knowledge-20261026.
- google_workspace — Which Google sources are connected? [supported]: Drive, Docs, Sheets, Gmail, Calendar andMeet transcripts; Drive knowledge sync is listed. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:knowledge-20261026.
- atlassian — Confluence and Jira? [supported]: Jira andConfluence native connector actions; Confluence also appears in current Knowledge sync list. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:knowledge-20261026.
- other_systems — Which other business systems? [partial]: The public directory lists Slack, Notion, Pipedrive, HubSpot and Personio. Custom MCP is documented, but its eligible plan is not established, so no Business/Enterprise MCP entitlement is asserted. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:pricing-20261026.
- on_prem_sources — Can on-prem file shares or databases be connected? [unknown]: Can on-prem file shares or databases be connected? Unknown. No supported on-prem file-share/database connector matrix or network architecture was established. MCP alone does not prove an on-prem route. Search on 2026-10-26: https://docs.nuwacom.ai/en/connector-directory.md, https://nuwacom.com/en/pricing, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.
- connector_provider — Who builds and maintains each connector? [partial]: The documented native Apps are preconfigured integrations managed by nuwacom. Custom MCP server operators and contracts vary; the plan entitlement and server-specific maintenance commitment remain unknown. Sources: nuwacom:nuwacom:connectors-20261026, nuwacom:nuwacom:pricing-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:connectors-20261026, nuwacom:nuwacom:mcp-20261026, nuwacom:nuwacom:docs-full-recheck-20261026

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Enterprise sector pages name production REST integrations with eGeKo and five healthcare systems. A public standard connector matrix for M365, Google, Atlassian and on-premise sources remains unverified.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- The production integration names are vendor claims on the sector pages, not a tested connector inventory.
- Individual integrations require the Enterprise package from 10 licences; no API account, customer deployment or fixture was accessed.

- microsoft_365 — Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [unknown]: Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run.
- google_workspace — Which Google sources are connected? [unknown]: Which Google sources are connected? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run.
- atlassian — Confluence and Jira? [unknown]: Confluence and Jira? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run.
- other_systems — Which other business systems? [partial]: The public-administration FAQ names eGeKo as an integration in production. The healthcare FAQ names Axenita, Aeskulap, Ines, Logival and Mediway as production integrations through the AlpineAI REST API. Individual integrations are part of Enterprise from 10 licences and planned with the customer IT team. Public consent scopes, per-system configuration and a self-service connector matrix are not supplied. Sources: swissgpt:swissgpt:public-pricing-20261026, swissgpt:swissgpt:health-pricing-20261026.
- on_prem_sources — Can on-prem file shares or databases be connected? [unknown]: Can on-prem file shares or databases be connected? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run.
- connector_provider — Who builds and maintains each connector? [partial]: AlpineAI plans custom Enterprise integrations with the institution IT team. The university FAQ mentions expanding prebuilt connectors without naming them. Sources: swissgpt:swissgpt:university.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25.

Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:public-pricing-20261026, swissgpt:swissgpt:health-pricing-20261026, swissgpt:swissgpt:product-20261026, swissgpt:swissgpt:security-20261026

### KNOW-04: Permission-aware retrieval

Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Live personal connectors and synced knowledge have materially different permission boundaries.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise live connectors; automated knowledge sync requires Enterprise; add_ons=Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- source_permissions_respected: Business/Enterprise personal live connections act with the connection owner's source permissions; shared/default accounts use the shared owner rights. Enterprise synced SharePoint/OneDrive/Drive knowledge uses nuwacom folder access and does not preserve source permissions, so recipients can see copied knowledge without source access.
- enforcement_point: The live connector enforces its connected account rights. Enterprise knowledge-sync copies are governed by nuwacom folder/agent permissions. The generic Enterprise Search permissions description is not used as proof that synced copies recheck source ACLs.
- revocation_delay: How quickly does a removed permission take effect? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.
- admin_scope_controls: Admins select files/folders to sync, enable/disable connectors and control account/folder/agent sharing; source sensitivity-label enforcement was not established.
- sensitivity_labels: Are Microsoft Purview or similar labels respected? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.

- source_permissions_respected — Are source permissions enforced per user? [partial]: Business/Enterprise personal live connections act with the connection owner's source permissions; shared/default accounts use the shared owner rights. Enterprise synced SharePoint/OneDrive/Drive knowledge uses nuwacom folder access and does not preserve source permissions, so recipients can see copied knowledge without source access. Sources: nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:agent-config-20261026.
- enforcement_point — Does the source system, a mirrored index or nothing enforce them? [partial]: The live connector enforces its connected account rights. Enterprise knowledge-sync copies are governed by nuwacom folder/agent permissions. The generic Enterprise Search permissions description is not used as proof that synced copies recheck source ACLs. Sources: nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:connections-20261026.
- revocation_delay — How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.
- admin_scope_controls — Can admins exclude sites, folders or labels? [partial]: Admins select files/folders to sync, enable/disable connectors and control account/folder/agent sharing; source sensitivity-label enforcement was not established. Sources: nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:settings-20261026.
- sensitivity_labels — Are Microsoft Purview or similar labels respected? [unknown]: Are Microsoft Purview or similar labels respected? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### KNOW-05: Freshness and sync model

Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Live action access is temporary; knowledge sync copies extracted content one way.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise live connectors; automated knowledge sync requires Enterprise; add_ons=Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- Live personal OAuth and Enterprise synchronized knowledge have separate authorization and storage behavior.

- live_or_indexed — Is content searched live or copied into an index? [supported]: Connected-email actions retrieve temporarily; knowledge sync extracts content without storing original files and indexes it for reuse; writes in nuwacom are not synced back. Sources: nuwacom:nuwacom:connectors-rev2, nuwacom:nuwacom:knowledge-rev2.
- sync_interval — How often does an index refresh? [partial]: Knowledge markets real-time updates but FAQ says new files can take a few minutes. No fixed refresh SLA is documented. Sources: nuwacom:nuwacom:knowledge-rev2.
- deletion_propagation — How quickly does a deleted document disappear? [partial]: Deleting a synced file in nuwacom removes its folder entry without deleting source content; source-deletion-to-index delay is unknown. Sources: nuwacom:nuwacom:knowledge-rev2.
- index_location — Where is indexed content stored? [partial]: Business hosted content is in Azure EU. Enterprise may select STACKIT Germany eu01 in its order form. A separate index physical-site matrix is not published; model inference is a different processing path. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:plans-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:connectors-rev2, nuwacom:nuwacom:knowledge-rev2, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:docs-full-recheck, nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:plans-rev2

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### KNOW-06: Grounding and retrieval quality

Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Chat documents clickable internal/web sources; grounding quality remains unmeasured.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- Unverified citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy: No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.

- citations — Are answers linked to specific sources? [supported]: Internal document and web sources appear below answers; clicking opens original. Source list can include uncited material that influenced generation. Sources: nuwacom:nuwacom:chat.
- citation_accuracy — Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.
- cross_language — Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.
- no_answer_behaviour — Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.
- observed_accuracy — How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:chat

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

The vendor describes source citations in Listener transcript search; retrieval accuracy was not tested.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.

- citations — Are answers linked to specific sources? [partial]: The Listener FAQ advertises full-text search with source references over transcribed recordings. General document-RAG citation coverage is unspecified. Sources: swissgpt:swissgpt:product.
- citation_accuracy — Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.
- cross_language — Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.
- no_answer_behaviour — Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.
- observed_accuracy — How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:product

### KNOW-07: Memory and personal context

Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Users opt into private chat memories and can manage them; administrative memory control is not established.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- custom_instructions: Private preferences/context, saved Voices and agent/project/workspace guidelines are documented; a distinct persistent personal instruction field is not specified.
- cross_chat_memory: Opt-in Memories retain context across personal chats only, excluding agents/knowledge. Orchestrator documentation separately mentions persistent context without reconciling scope.
- admin_memory_controls: Can admins turn memory off? Unknown. No administrator memory-disable policy was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/en/orchestrator.md. No additional scoped evidence established this answer.

- custom_instructions — Can users set persistent instructions? [partial]: Private preferences/context, saved Voices and agent/project/workspace guidelines are documented; a distinct persistent personal instruction field is not specified. Sources: nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:policy-20261026.
- cross_chat_memory — Does the product remember facts across chats? [partial]: Opt-in Memories retain context across personal chats only, excluding agents/knowledge. Orchestrator documentation separately mentions persistent context without reconciling scope. Sources: nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:orchestrator-20261026.
- user_memory_controls — Can users view, edit and delete memories? [supported]: Enable/disable and view/edit/delete individual or all memories; memory import from other tools is documented. Sources: nuwacom:nuwacom:account-20261026.
- admin_memory_controls — Can admins turn memory off? [unknown]: Can admins turn memory off? Unknown. No administrator memory-disable policy was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/en/orchestrator.md. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:policy-20261026, nuwacom:nuwacom:orchestrator-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

## Assistants and agents

### AGT-01: Custom assistants

Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

No-code agents combine instructions, knowledge, tools and skills with controlled creation/sharing.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- sharing_scope: Private, specific people/groups or workspace sharing; published embeds use domain whitelist and separate knowledge/account permissions.

- create_assistants — Can users create assistants with instructions, knowledge and tools? [supported]: Agent Builder accepts natural-language instructions, selected files/folders, connector actions, nuwacom tools and skills. Sources: nuwacom:nuwacom:agents-20261026, nuwacom:nuwacom:agent-config-20261026.
- creator_permissions — Can admins limit who creates them? [supported]: Admin permission matrix controls Read/Write/Share for Agents by role/group; admins retain full access. Sources: nuwacom:nuwacom:settings-20261026.
- sharing_scope — Can assistants be shared with users, groups or everyone? [partial]: Private, specific people/groups or workspace sharing; published embeds use domain whitelist and separate knowledge/account permissions. Sources: nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:users-20261026.
- catalogue — Is there an internal assistant directory? [supported]: Categorized internal agent library and personal sidebar pins are documented. Sources: nuwacom:nuwacom:agent-extra-20261026.
- prompt_library — Are shared prompt templates available? [supported]: Custom/standard categorized prompts share internally; Prompts are disabled by default until admin re-enables the module. Sources: nuwacom:nuwacom:prompts-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:agents-20261026, nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:users-20261026, nuwacom:nuwacom:agent-extra-20261026, nuwacom:nuwacom:prompts-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Users can create document-backed assistants and use prompt templates.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- Creator restrictions, sharing boundaries, versioning, tool configuration and an organisation-managed directory are not established in the public pages.

- create_assistants — Can users create assistants with instructions, knowledge and tools? [partial]: Users create workspaces with their own reference documents; configurable instructions and external tools are not described. Sources: swissgpt:swissgpt:product.
- creator_permissions — Can admins limit who creates them? [unknown]: Can admins limit who creates them? Unknown. Creator restrictions, sharing boundaries, versioning, tool configuration and an organisation-managed directory are not established in the public pages.
- sharing_scope — Can assistants be shared with users, groups or everyone? [unknown]: Can assistants be shared with users, groups or everyone? Unknown. Creator restrictions, sharing boundaries, versioning, tool configuration and an organisation-managed directory are not established in the public pages.
- catalogue — Is there an internal assistant directory? [partial]: Premium adds preconfigured assistants; an organisation directory is not established. Sources: swissgpt:swissgpt:product.
- prompt_library — Are shared prompt templates available? [partial]: Chat includes prompt templates for recurring tasks; shared-team template administration is not specified. Sources: swissgpt:swissgpt:product.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:product

### AGT-02: Tools, actions and MCP

Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Native action tools and remote MCP support personal/shared credentials and central connector enablement.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise native tools and workflow approvals; custom MCP plan entitlement unverified; add_ons=Enterprise custom integration enablement; shared credential/agent configuration as described; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- custom_actions: The custom MCP setup guide is reachable, but neither it nor the pricing/Plans pages assigns a custom-action entitlement to Business or Enterprise. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.
- mcp_client: Remote MCP transport and authentication are documented, but the eligible Business/Enterprise plan or add-on is not identified. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.
- tool_auth: Native connected accounts use personal OAuth or a shared/default account. Custom MCP authentication options are documented separately, but commercial eligibility for that module remains unknown.
- tool_approval: Admins enable native connectors and agents select available actions. Workflows can pause at manually configured approval steps. A universal per-action confirmation requirement for chat/agent writes is not established.

- builtin_tools — Which tools are built in? [supported]: Knowledge/web search, document/email/slide creation, image/video generation, Python analysis and connector actions. Sources: nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:analysis-20261026.
- custom_actions — Can admins add API actions? [unknown]: The custom MCP setup guide is reachable, but neither it nor the pricing/Plans pages assigns a custom-action entitlement to Business or Enterprise. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.
- mcp_client — Can it use remote MCP servers, and with what admin control? [unknown]: Remote MCP transport and authentication are documented, but the eligible Business/Enterprise plan or add-on is not identified. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.
- tool_auth — Do tools act as the user or as a shared account? [partial]: Native connected accounts use personal OAuth or a shared/default account. Custom MCP authentication options are documented separately, but commercial eligibility for that module remains unknown. Sources: nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:mcp-20261026.
- tool_approval — Can admins approve or block tools, and can users confirm actions before they run? [partial]: Admins enable native connectors and agents select available actions. Workflows can pause at manually configured approval steps. A universal per-action confirmation requirement for chat/agent writes is not established. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:agent-config-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:analysis-20261026, nuwacom:nuwacom:mcp-20261026, nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### AGT-03: Web search and deep research

Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Web search and structured research cite sources; search-provider geography and universal toggle scope are not public.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- admin_toggle: Admin role permissions and agent action selection are documented; a specific organization/group-wide web-search kill switch is not established.
- search_provider: Which search provider handles queries, and where? Unknown. No named underlying web-search provider/query-processing region was established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
- deep_research: Research task gathers structured web/internal/app results; Orchestrator can invoke a Research Agent. No research-depth or quality fixture was run.

- web_search — Is web search available? [supported]: Enabled by default, with per-chat source selection and agent Search Web action. Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:agent-config-20261026.
- admin_toggle — Can admins disable it per organisation or group? [partial]: Admin role permissions and agent action selection are documented; a specific organization/group-wide web-search kill switch is not established. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:agent-config-20261026.
- search_provider — Which search provider handles queries, and where? [unknown]: Which search provider handles queries, and where? Unknown. No named underlying web-search provider/query-processing region was established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
- deep_research — Is multi-step research with a report available? [partial]: Research task gathers structured web/internal/app results; Orchestrator can invoke a Research Agent. No research-depth or quality fixture was run. Sources: nuwacom:nuwacom:research-20261026, nuwacom:nuwacom:orchestrator-20261026.
- web_citations — Are web sources cited? [supported]: Research source links and chat source list open original webpages. Sources: nuwacom:nuwacom:research-20261026, nuwacom:nuwacom:chat-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:research-20261026, nuwacom:nuwacom:orchestrator-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Web search is included but requires organisation activation and user consent; queries can leave AlpineAI infrastructure.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- Group-specific controls, a multi-step research/report mode and general web citation behaviour are not documented.

- web_search — Is web search available? [supported]: Included across licence models and optional at use time. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:terms.
- admin_toggle — Can admins disable it per organisation or group? [supported]: Administrator must enable the instance; can disable it instance-wide. Users consent per search and again for detected sensitive content. Sources: swissgpt:swissgpt:terms.
- search_provider — Which search provider handles queries, and where? [supported]: DPA Annex 3 names Brave Software, Inc., US, for Brave Search API; activated search sends query/chat content outside AlpineAI infrastructure. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms.
- deep_research — Is multi-step research with a report available? [unknown]: Is multi-step research with a report available? Unknown. Group-specific controls, a multi-step research/report mode and general web citation behaviour are not documented.
- web_citations — Are web sources cited? [unknown]: Are web sources cited? Unknown. Group-specific controls, a multi-step research/report mode and general web citation behaviour are not documented.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:terms, swissgpt:swissgpt:dpa

### AGT-04: Workflows and automation

Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: supported

Natural-language and visual workflows support automatic/event schedules and review steps.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

- workflow_builder — Is there a workflow or chain builder? [supported]: Chat generates a multi-step canvas connecting agents, logic, integrations and output nodes. Sources: nuwacom:nuwacom:workflows-20261026.
- scheduled_tasks — Can prompts or assistants run on a schedule? [supported]: Scheduled triggers support recurring automatic execution for published workflows. Sources: nuwacom:nuwacom:workflows-20261026.
- event_triggers — Can external events start a workflow? [supported]: Forms, webhooks, App andnuwacom internal events such as new meeting note/file processing; event fields are passed downstream. Sources: nuwacom:nuwacom:workflows-20261026.
- builder_audience — Is building aimed at business users, IT or developers? [supported]: Business users describe tasks in chat and adjust a visual editor; advanced integration/MCP setup targets admins/technical teams. Sources: nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:mcp-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:mcp-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### AGT-05: Agentic task execution

Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Orchestrator plans and executes multi-step work; approvals are configurable, not proven mandatory for every side effect.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- visible_steps: Orchestrator promises planning/checkpoints; workflows show step statuses, timing and expandable progress/history. Complete chat tool traces were not verified.
- side_effect_confirmation: Manual approval nodes can pause workflows for review; agent instructions can request send-preview. No universal enforced confirm-before-write policy was established.
- stop_control: Can the user stop a running task? Unknown. The cited public documentation does not establish these remaining details; no account or shared fixture was used. Search on 2026-10-26: https://docs.nuwacom.ai/en/orchestrator.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.

- agent_mode — Is there an agent mode for multi-step tasks? [supported]: Orchestrator coordinates agents, tools, planning, loop detection and checkpoints from chat under user-enabled agent access. Sources: nuwacom:nuwacom:orchestrator-20261026.
- visible_steps — Are steps and tool calls shown? [partial]: Orchestrator promises planning/checkpoints; workflows show step statuses, timing and expandable progress/history. Complete chat tool traces were not verified. Sources: nuwacom:nuwacom:orchestrator-20261026, nuwacom:nuwacom:workflows-20261026.
- side_effect_confirmation — Must the user confirm actions with side effects? [partial]: Manual approval nodes can pause workflows for review; agent instructions can request send-preview. No universal enforced confirm-before-write policy was established. Sources: nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:agent-config-20261026.
- stop_control — Can the user stop a running task? [unknown]: Can the user stop a running task? Unknown. The cited public documentation does not establish these remaining details; no account or shared fixture was used. Search on 2026-10-26: https://docs.nuwacom.ai/en/orchestrator.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:orchestrator-20261026, nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### AGT-06: Programmable access

Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

The September 16 release makes Agents and Skills APIs available in all workspaces; complete Assets API entitlement remains unverified.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom completion, agents, skills and assets APIs; version=Public documentation checked 2026-10-21; plan=Business/Enterprise workspaces for Agents/Skills APIs and agent chat; Assets API entitlement unverified; add_ons=Workspace API enablement, scoped administrator key and AI usage allowance; eligible tier and fee unknown; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- knowledge_api: Assets upload/get/delete APIs are documented, but the all-workspaces announcement names Agents and Skills only. No eligible Business/Enterprise tier for Assets was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
- api_governance: API usage has analytics, scoped revocable keys, per-user model checks and pause at budget; embedded agents bypass per-user model access. Full audit/export parity was not verified.
- mcp_server: Does the product expose itself to other agents over MCP? Unknown. No first-party nuwacom MCP server exposing its own agents was established; incoming remote MCP client support is separate. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.

- chat_api — Is there an API for chat and assistants? [supported]: The September 16 release explicitly makes Agents and Skills APIs available in all workspaces and describes agent chat through OpenAI-compatible completions. Workspace admins create scoped keys. Sources: nuwacom:nuwacom:changes-20261026, nuwacom:nuwacom:api-20261026, nuwacom:nuwacom:agent-api-20261026.
- knowledge_api — Can documents be loaded through an API? [unknown]: Assets upload/get/delete APIs are documented, but the all-workspaces announcement names Agents and Skills only. No eligible Business/Enterprise tier for Assets was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
- api_governance — Do audit, budgets and model rules apply to API use? [partial]: API usage has analytics, scoped revocable keys, per-user model checks and pause at budget; embedded agents bypass per-user model access. Full audit/export parity was not verified. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:rules-20261026, nuwacom:nuwacom:analytics-20261026.
- mcp_server — Does the product expose itself to other agents over MCP? [unknown]: Does the product expose itself to other agents over MCP? Unknown. No first-party nuwacom MCP server exposing its own agents was established; incoming remote MCP client support is separate. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:api-20261026, nuwacom:nuwacom:agent-api-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:rules-20261026, nuwacom:nuwacom:analytics-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:asset-delete-20261026, nuwacom:nuwacom:changes-20261026

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

A separate AlpineAI API platform is advertised. Custom application integrations are explicitly offered under Enterprise from 10 licences; standalone API entitlement remains unknown and new accounts are activated gradually.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI API platform; version=not specified; plan=Enterprise custom application integrations from 10 licences; standalone API tariff/entitlement not established; add_ons=Individually contracted integration; API account activation required; deployment_mode=not specified; region=API portal advertises Swiss processing; endpoint-specific processing and contractual entitlement unverified; os=not specified.

Limitations:
- Enterprise custom integration is documented; a universal API entitlement across chat licence tiers is not.
- No authenticated endpoint documentation, API account, rate-limit data or governance fixture was accessed.

- chat_api — Is there an API for chat and assistants? [partial]: The product page describes requests/results through its separate API platform and explicitly places custom integrations in Enterprise. The public API landing page supports REST/SDK positioning but requires sign-in and gradual account activation. Specific chat/assistant endpoints, auth methods, standalone licensing and inclusion in Standard/Premium were not verified. Sources: swissgpt:swissgpt:review2-product, swissgpt:swissgpt:review2-api-access, swissgpt:swissgpt:university.
- knowledge_api — Can documents be loaded through an API? [unknown]: No unauthenticated document-ingestion endpoint reference was retrieved from the API portal; naming general integrations is not proof of an ingestion API.
- api_governance — Do audit, budgets and model rules apply to API use? [unknown]: The API landing page advertises monitoring of usage and costs, but scope of chat audit, budgets and model rules for API calls was not established without authenticated documentation.
- mcp_server — Does the product expose itself to other agents over MCP? [unknown]: No AlpineAI-provided MCP server exposing the product to external agents was documented in the retrieved product or API landing pages.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:review2-product, swissgpt:swissgpt:review2-api-access, swissgpt:swissgpt:university

## Daily work

### WORK-01: Clients and access points

Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

A web workspace and newly launched iOS/Android apps are documented.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom iOS/Android; version=Public documentation checked 2026-10-21; plan=Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- mobile_apps: First-party iOS/Android apps launched2026-09-29, use workspace sign-in and expose approved models, knowledge, agents, skills, projects andnotetaker. Mobile SAML/OIDC behavior was not tested.
- client_feature_gaps: Mobile article lists supported core tasks but no exhaustive parity matrix for workflows/admin/editor.
- Unverified desktop_apps, browser_extension, managed_deployment: No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.

- web — Is a full web client available? [supported]: Hosted Business/Enterprise workspace is available in browser. Sources: nuwacom:nuwacom:chat, nuwacom:nuwacom:plans.
- desktop_apps — Windows and macOS apps? [unknown]: Windows and macOS apps? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.
- mobile_apps — iOS and Android apps with SSO? [partial]: First-party iOS/Android apps launched2026-09-29, use workspace sign-in and expose approved models, knowledge, agents, skills, projects andnotetaker. Mobile SAML/OIDC behavior was not tested. Sources: nuwacom:nuwacom:mobile.
- browser_extension — Is there a browser extension or sidebar? [unknown]: Is there a browser extension or sidebar? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.
- managed_deployment — Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.
- client_feature_gaps — Which features are missing on mobile? [partial]: Mobile article lists supported core tasks but no exhaustive parity matrix for workflows/admin/editor. Sources: nuwacom:nuwacom:mobile.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:chat, nuwacom:nuwacom:plans, nuwacom:nuwacom:mobile

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

The FAQ lists web and iOS/Android access.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client, AlpineAI iOS and Android apps; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland; mobile clients on user devices; os=iOS, Android.

Limitations:
- Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.

- web — Is a full web client available? [supported]: Works in Chrome, Firefox, Safari or Edge on internet-connected computers and mobile devices. Sources: swissgpt:swissgpt:product.
- desktop_apps — Windows and macOS apps? [unknown]: Windows and macOS apps? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.
- mobile_apps — iOS and Android apps with SSO? [partial]: iOS and Android apps are advertised; company SSO in those apps was not verified. Sources: swissgpt:swissgpt:product.
- browser_extension — Is there a browser extension or sidebar? [unknown]: Is there a browser extension or sidebar? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.
- managed_deployment — Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.
- client_feature_gaps — Which features are missing on mobile? [unknown]: Which features are missing on mobile? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:product

### WORK-02: Office suite and Teams integration

Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Microsoft/Google connectors work from nuwacom; embedded office add-in coverage is not established.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom Meeting Notetaker bot; version=Public documentation checked 2026-10-21; plan=Business/Enterprise workspace connectors and enabled Meeting Notetaker; embedded Office add-ins unverified; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- word_excel_powerpoint: Excel connector reads/writes cells/formulas/charts; generated DOCX/PPTX files export. This does not establish in-Word/PowerPoint/Excel add-ins.
- outlook: Connected Outlook searches/drafts/sends email; nuwacom email editor opens drafts in Outlook for review/send. In-Outlook add-in not established.
- teams: Teams connector posts/searches messages; Notetaker joins Teams calls as guest. An interactive Teams chat app/bot beyond meetings was not established.
- google_workspace_apps: Gmail/Docs/Sheets/Calendar connectors and open-in-Gmail handoff; these are workspace actions rather than verified embedded add-ons.
- licence_prerequisites: OAuth account consent and appropriate source permissions; Notetaker calendar requires reading/editing events and bot meeting admission. Exact source licence/admin-consent matrix is not listed.

- word_excel_powerpoint — Does it work inside Word, Excel and PowerPoint? [partial]: Excel connector reads/writes cells/formulas/charts; generated DOCX/PPTX files export. This does not establish in-Word/PowerPoint/Excel add-ins. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026.
- outlook — Does it work inside Outlook? [partial]: Connected Outlook searches/drafts/sends email; nuwacom email editor opens drafts in Outlook for review/send. In-Outlook add-in not established. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:emails-20261026.
- teams — Is there a Teams app or bot? [partial]: Teams connector posts/searches messages; Notetaker joins Teams calls as guest. An interactive Teams chat app/bot beyond meetings was not established. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:notetaker-20261026.
- google_workspace_apps — Does it work inside Docs, Sheets or Gmail? [partial]: Gmail/Docs/Sheets/Calendar connectors and open-in-Gmail handoff; these are workspace actions rather than verified embedded add-ons. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:emails-20261026.
- licence_prerequisites — Which licences or consents are needed? [partial]: OAuth account consent and appropriate source permissions; Notetaker calendar requires reading/editing events and bot meeting admission. Exact source licence/admin-consent matrix is not listed. Sources: nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:notetaker-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026, nuwacom:nuwacom:emails-20261026, nuwacom:nuwacom:notetaker-20261026, nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Standard and Premium include an Outlook add-in for reading, drafting and translating email.

Availability: generally-available
Delivery: official-integration
Scope: surfaces=AlpineAI Outlook add-in; version=not specified; plan=Standard and Premium; Enterprise packaging unspecified; add_ons=none stated; deployment_mode=not specified; region=Content processed on AlpineAI hardware in Switzerland; os=not specified.

Limitations:
- Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified.

- word_excel_powerpoint — Does it work inside Word, Excel and PowerPoint? [unknown]: Does it work inside Word, Excel and PowerPoint? Unknown. Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified.
- outlook — Does it work inside Outlook? [supported]: Add-in summarises messages/threads, drafts replies and translates within Outlook. The FAQ describes Get Add-Ins installation. Sources: swissgpt:swissgpt:product.
- teams — Is there a Teams app or bot? [unknown]: Is there a Teams app or bot? Unknown. Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified.
- google_workspace_apps — Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? Unknown. Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified.
- licence_prerequisites — Which licences or consents are needed? [partial]: Included with Standard and Premium. Microsoft licence/version prerequisites and tenant consent requirements are not stated. Sources: swissgpt:swissgpt:product.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:product

### WORK-03: Translation and writing

Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Voices, writing prompts and document editors support rewriting; specialized translation fidelity is untested.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- document_translation: Can whole documents be translated with formatting kept? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.
- translation_engine: Which engine translates? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.
- glossaries: Are company glossaries supported? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.
- formality_and_variants: Voices specify formal/informal style and workspace content languages. Dedicated de-CH/localized glossary enforcement is not specified.

- document_translation — Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.
- translation_engine — Which engine translates? [unknown]: Which engine translates? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.
- glossaries — Are company glossaries supported? [unknown]: Are company glossaries supported? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.
- formality_and_variants — Can formality and regional variants (de-CH) be set? [partial]: Voices specify formal/informal style and workspace content languages. Dedicated de-CH/localized glossary enforcement is not specified. Sources: nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:settings-20261026.
- writing_tools — Are dedicated rewrite and proofreading tools available? [supported]: Prompt library has grammar/spelling, TextTools and style prompts; document/email editors rewrite, shorten, rephrase and change tone. Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:emails-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:emails-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

The platform and Outlook add-in offer drafting, summaries and translations.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.

- document_translation — Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.
- translation_engine — Which engine translates? [unknown]: Which engine translates? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.
- glossaries — Are company glossaries supported? [unknown]: Are company glossaries supported? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.
- formality_and_variants — Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.
- writing_tools — Are dedicated rewrite and proofreading tools available? [partial]: The FAQ advertises drafting and replying to email, summaries and translations into Swiss national languages and English. Proofreading controls are not detailed. Sources: swissgpt:swissgpt:product.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:product

### WORK-04: Image generation and editing

Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Image generation and reference-image edits use admin-enabled model routes; the actual default and its region remain unknown.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- image_generation: Business/Enterprise image generation has selectable Gemini image, GPTImage and FLUX model routes, including EU and global locations. The image guide also lists Imagen. Actual default model/region is unknown because the models and image guides disagree; no default-residency guarantee is inferred.
- usage_terms: Terms preserve nuwacom IP and require output review/third-party rights compliance, but do not establish a model-by-model image-output rights grant.
- The guide does not establish a default-image-model access exception. The separate disagreement between the models and images guides about the current image default remains unresolved.

- image_generation — Can users generate images, with which models? [partial]: Business/Enterprise image generation has selectable Gemini image, GPTImage and FLUX model routes, including EU and global locations. The image guide also lists Imagen. Actual default model/region is unknown because the models and image guides disagree; no default-residency guarantee is inferred. Sources: nuwacom:nuwacom:images-20261026, nuwacom:nuwacom:models-20261026.
- image_editing — Can users edit uploaded images? [supported]: Upload image references to change style, background and colors; return downloadable edited images. Sources: nuwacom:nuwacom:images-20261026.
- admin_control — Can admins restrict image generation? [supported]: Workspace admins set the image-generation default, enable or disable image models, and restrict enabled image-model access to selected users. The non-restrictable exception names the default workspace model and Auto Mode models; the guide does not explicitly extend it to the default image model. Sources: nuwacom:nuwacom:review-fix-image-model-access-20261026.
- usage_terms — What usage rights apply to output? [partial]: Terms preserve nuwacom IP and require output review/third-party rights compliance, but do not establish a model-by-model image-output rights grant. Sources: nuwacom:nuwacom:terms.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:models-20261026, nuwacom:nuwacom:images-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:terms, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:review-fix-image-model-access-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### WORK-05: Voice and meetings

Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Business/Enterprise Notetaker documents meeting transcripts and summaries; retained audio/video format and duration require configuration-specific confirmation.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom Meeting Notetaker bot, nuwacom iOS/Android; version=Public documentation checked 2026-10-21; plan=Business/Enterprise Meeting Notetaker and chat dictation; meeting feature enabled by workspace admin; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- read_aloud: Can answers be read aloud? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.
- voice_conversation: Is a live voice mode available? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.
- meeting_summaries: Meeting Notetaker joins Teams/Meet/Zoom/Webex via calendar or meeting link and creates searchable transcripts, summaries and action items with customer consent. The DPA section3(3) permits customer-enabled recording and temporary or permanent audio/video storage. Actual media retention is unknown: the feature guide claims text-only retention and does not establish which configuration the DPA permits.
- swiss_german_speech: Is Swiss German speech recognised? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.

- dictation — Can users dictate prompts? [supported]: Chat microphone converts spoken requests into prompts; mobile voice capture makes structured notes. Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:mobile-20261026.
- read_aloud — Can answers be read aloud? [unknown]: Can answers be read aloud? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.
- voice_conversation — Is a live voice mode available? [unknown]: Is a live voice mode available? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.
- meeting_summaries — Are meetings transcribed and summarised? [partial]: Meeting Notetaker joins Teams/Meet/Zoom/Webex via calendar or meeting link and creates searchable transcripts, summaries and action items with customer consent. The DPA section3(3) permits customer-enabled recording and temporary or permanent audio/video storage. Actual media retention is unknown: the feature guide claims text-only retention and does not establish which configuration the DPA permits. Sources: nuwacom:nuwacom:notetaker-20261026, nuwacom:nuwacom:dpa-rev2.
- swiss_german_speech — Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:mobile-20261026, nuwacom:nuwacom:notetaker-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:dpa-rev2

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Premium Listener records audio, transcribes Swiss German and creates minutes or summaries.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client, AlpineAI iOS and Android apps; version=not specified; plan=Premium Listener; Enterprise inclusion per order; add_ons=none stated; deployment_mode=not specified; region=Audio processing on AlpineAI-owned hardware in Switzerland; os=not specified.

Limitations:
- Read-aloud and live bidirectional voice conversation are undocumented; recognition quality was not independently tested.

- dictation — Can users dictate prompts? [partial]: Listener records dictation through the microphone and accepts existing audio files. Direct dictation into a chat prompt was not established. Sources: swissgpt:swissgpt:product.
- read_aloud — Can answers be read aloud? [unknown]: Can answers be read aloud? Unknown. Read-aloud and live bidirectional voice conversation are undocumented; recognition quality was not independently tested.
- voice_conversation — Is a live voice mode available? [unknown]: Is a live voice mode available? Unknown. Read-aloud and live bidirectional voice conversation are undocumented; recognition quality was not independently tested.
- meeting_summaries — Are meetings transcribed and summarised? [supported]: Advertises complete transcripts and structured minutes, summaries, key facts and to-dos; recordings process on AlpineAI hardware in Switzerland. Sources: swissgpt:swissgpt:product.
- swiss_german_speech — Is Swiss German speech recognised? [supported]: Vendor claims Swiss German and other dialect recognition, with transcript output in German, English, French or Italian. Sources: swissgpt:swissgpt:product.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:product

### WORK-06: Data analysis and document output

Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Python analysis and collaborative document/slide editors create office outputs.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- data_analysis: Integrated Python interpreter processes Excel, CSV andGoogleSheets data; actual execution accuracy and workbook fidelity untested.

- data_analysis — Can it analyse spreadsheets with executed code? [partial]: Integrated Python interpreter processes Excel, CSV andGoogleSheets data; actual execution accuracy and workbook fidelity untested. Sources: nuwacom:nuwacom:analysis-20261026.
- charts — Can it produce charts? [supported]: Python creates visualizations/charts and downloadable files. Sources: nuwacom:nuwacom:analysis-20261026.
- office_file_output — Can it create Word, Excel or PowerPoint files? [supported]: DOCX/PDF document, email exports; PPTX/PDF presentations; XLSX/CSV and other Python output files. Sources: nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026, nuwacom:nuwacom:emails-20261026, nuwacom:nuwacom:analysis-20261026.
- canvas_editing — Is there a document or canvas editor for iterating on output? [supported]: Inline/chat document and slide editors support versions, layout, images and team refinement. Slide layouts may differ from uploaded masters. Sources: nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:analysis-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026, nuwacom:nuwacom:emails-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### WORK-07: Sharing and team spaces

Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Chats, documents and project spaces share internally with explicit access expansion through knowledge/accounts.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise chat/project collaboration; Enterprise synchronized knowledge access treated separately; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- group_chat: Pricing describes real-time collaboration, and chat/project docs describe shared continuation; simultaneous multi-user conversation semantics were not explicitly established.
- share_permission_boundary: Sharing an agent shares attached knowledge; shared/default connections use the owner rights. Synced knowledge can reach recipients lacking source access. Recipient source ACLs are not universally rechecked.

- share_chats — Can chats be shared inside the organisation? [supported]: Chats/results share with individuals or workspace/team. Sources: nuwacom:nuwacom:chat-20261026.
- team_spaces — Are shared projects or workspaces available? [supported]: Shared projects combine chats, documents, knowledge and guidelines; user groups control access. Sources: nuwacom:nuwacom:projects-20261026, nuwacom:nuwacom:users-20261026.
- group_chat — Can several people chat together with the AI? [partial]: Pricing describes real-time collaboration, and chat/project docs describe shared continuation; simultaneous multi-user conversation semantics were not explicitly established. Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:chat-20261026.
- share_permission_boundary — Does sharing respect the recipient's access to sources? [partial]: Sharing an agent shares attached knowledge; shared/default connections use the owner rights. Synced knowledge can reach recipients lacking source access. Recipient source ACLs are not universally rechecked. Sources: nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:knowledge-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:projects-20261026, nuwacom:nuwacom:users-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:docs-full-recheck-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### WORK-08: Interface languages and accessibility

Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Account settings document German, English andFrench interfaces; no independent quality/accessibility audit was run.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- ui_languages: Preferences explicitly give German, English orFrench as interface-language examples, not an exhaustive list.
- dach_language_quality: Are German, French and Italian UIs complete and natural? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.
- accessibility_statement: Is there a WCAG conformance statement? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.
- admin_ui_languages: Is the admin interface available in German? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.

- ui_languages — Which UI languages are offered? [partial]: Preferences explicitly give German, English orFrench as interface-language examples, not an exhaustive list. Sources: nuwacom:nuwacom:account-20261026.
- dach_language_quality — Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.
- accessibility_statement — Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.
- admin_ui_languages — Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Terms specify a German and English interface; language quality was not observed.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located.

- ui_languages — Which UI languages are offered? [partial]: AGB 2.1 explicitly names German and English UI. Sector pages advertise processing of Swiss national languages and English; that does not establish French/Italian UI coverage. Sources: swissgpt:swissgpt:terms.
- dach_language_quality — Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unknown. No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located.
- accessibility_statement — Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? Unknown. No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located.
- admin_ui_languages — Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unknown. No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:terms

## Administration and governance

### ADM-01: Single sign-on and authentication

Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.

#### nuwacom

Verification status: Sourced (sourced)
Support: partial

The public security page claims MFA. SAML/OIDC setup is documented, but its eligible Business/Enterprise plan remains unknown.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise public security description; SSO plan entitlement not established; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- sso_protocols: The SSO guide documents SAML 2.0/OIDC, but pricing, Plans and the guide do not establish a named Business/Enterprise entitlement. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.
- sso_plan: Which plan includes SSO? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.
- mfa: Measures/security pages claim MFA support; an enforceable tenant-level MFA setting or exact IdP policy mapping is not documented.
- conditional_access: Do Entra conditional-access policies apply? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.
- domain_capture: Domain routing is described in the SSO guide, but the eligible plan and domain ownership/account-capture guarantees remain unverified. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.

- sso_protocols — Which SSO protocols and identity providers work? [unknown]: The SSO guide documents SAML 2.0/OIDC, but pricing, Plans and the guide do not establish a named Business/Enterprise entitlement. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.
- sso_plan — Which plan includes SSO? [unknown]: Which plan includes SSO? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.
- mfa — Can MFA be enforced? [partial]: Measures/security pages claim MFA support; an enforceable tenant-level MFA setting or exact IdP policy mapping is not documented. Sources: nuwacom:nuwacom:measures-20261026, nuwacom:nuwacom:security-rev2.
- conditional_access — Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.
- domain_capture — Can the company claim its email domain? [unknown]: Domain routing is described in the SSO guide, but the eligible plan and domain ownership/account-capture guarantees remain unverified. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.

Checked 2026-10-26; not separately cross-checked; check again by 2026-12-20.

Sources: nuwacom:nuwacom:sso-20261026, nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:measures-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### ADM-02: User provisioning and lifecycle

Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Business/Enterprise seat assignment is documented; SCIM/group-sync/JIT entitlements and leaver asset handling remain unknown.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise seat administration; SSO/SCIM commercial entitlement unverified; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- scim: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
- group_sync: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
- jit_provisioning: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
- deprovisioning: The security overview assigns identity deactivation to customers who use SCIM, but commercial entitlement and the fate of chats, agents, shared knowledge and connections after removal are not established. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
- seat_assignment: Admins assign/reassign Standard/Premium/Power seats and additional usage; price/billing reclamation on leaver removal is not specified.

- scim — Is SCIM provisioning supported? [unknown]: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
- group_sync — Are identity-provider groups synced? [unknown]: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
- jit_provisioning — Are users created at first login? [unknown]: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
- deprovisioning — What happens to a removed user's data and shared assets? [unknown]: The security overview assigns identity deactivation to customers who use SCIM, but commercial entitlement and the fate of chats, agents, shared knowledge and connections after removal are not established. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
- seat_assignment — Can admins assign and reclaim seats? [partial]: Admins assign/reassign Standard/Premium/Power seats and additional usage; price/billing reclamation on leaver removal is not specified. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:usage-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:sso-20261026, nuwacom:nuwacom:overview-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### ADM-03: Roles, groups and feature permissions

Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Role/group permissions and separate workspaces are documented with a contractual affiliate restriction.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- admin_roles: Admin, Editor, Reader/Viewer roles, plus superadmin administration references. Admin permissions cannot be restricted; formal delegated custom-admin role design is unspecified.
- multi_entity: Users are invited per workspace and organization SSO applies across them; terms say affiliates are not automatically entitled to use. Multi-entity contracts need separate permission.

- admin_roles — Which admin roles exist, and can admin rights be delegated? [partial]: Admin, Editor, Reader/Viewer roles, plus superadmin administration references. Admin permissions cannot be restricted; formal delegated custom-admin role design is unspecified. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:users-20261026.
- groups — Can permissions be set per group? [supported]: Groups drive sharing of chats, documents, projects, agents andknowledge; permission matrices govern role/group access. Sources: nuwacom:nuwacom:settings-20261026.
- feature_toggles — Which features can be switched on or off per group? [supported]: Read/Write/Share permissions by role/group for Agents, Workflows, Projects, Skills, Prompts, Orchestrator and content modules; connector/model controls are separate. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:changes-20261026.
- multi_entity — Can subsidiaries or departments be separated within one contract? [partial]: Users are invited per workspace and organization SSO applies across them; terms say affiliates are not automatically entitled to use. Multi-entity contracts need separate permission. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:sso-20261026, nuwacom:nuwacom:terms.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:users-20261026, nuwacom:nuwacom:changes-20261026, nuwacom:nuwacom:sso-20261026, nuwacom:nuwacom:terms, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### ADM-04: Usage and adoption analytics

Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Admin analytics are aggregated, with model/feature/agent breakdowns and CSV charts.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise workspace analytics; API analytics apply only to enabled API integration module; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- breakdowns: Chat/model/knowledge-search, agent users/messages/model, workflow completion/failure/cancel andAPI calls; group-level breakdown not established.
- privacy_modes: Overview says only aggregated/anonymized service statistics and no vendor employee-performance analysis. A customer toggle to restrict individual reporting is not specified.

- adoption_dashboard — Is there an adoption dashboard? [supported]: Active users, messages, agents, workflows anddocuments with date/day/week/month grouping. Sources: nuwacom:nuwacom:analytics-20261026.
- breakdowns — Can usage be broken down by group, model, feature and assistant? [partial]: Chat/model/knowledge-search, agent users/messages/model, workflow completion/failure/cancel andAPI calls; group-level breakdown not established. Sources: nuwacom:nuwacom:analytics-20261026.
- export — Can usage data be exported? [supported]: Each chart exports aggregated CSV. Sources: nuwacom:nuwacom:analytics-20261026.
- privacy_modes — Can per-person reporting be limited or pseudonymised? [partial]: Overview says only aggregated/anonymized service statistics and no vendor employee-performance analysis. A customer toggle to restrict individual reporting is not specified. Sources: nuwacom:nuwacom:overview-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:analytics-20261026, nuwacom:nuwacom:overview-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### ADM-05: Spend controls and cost allocation

Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Seats and additional AI usage act as budgets; costs pause/fallback without automatic overage billing.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise Seats and Additional AI Usage; API/automation budget controls apply to enabled modules; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- cost_visibility: Admins see workspace/per-user consumption, assigned seat type andAdditional AI Usage. Monetary/cost-centre detail is not fully specified.
- budgets: Seat1x/2x/5x allowance and central Additional AI Usage assigned to individuals/use cases. Independent group monetary hard caps are not established.
- chargeback: Can costs be exported per cost centre? Unknown. No finance-ready cost-centre chargeback export was established; analytics CSV is not necessarily cost allocation. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/ai-usage.md, https://nuwacom.com/en/pricing. No additional scoped evidence established this answer.

- cost_visibility — Can admins see cost or consumption per user and group? [partial]: Admins see workspace/per-user consumption, assigned seat type andAdditional AI Usage. Monetary/cost-centre detail is not fully specified. Sources: nuwacom:nuwacom:settings-20261026.
- budgets — Can budgets be set per user or group? [partial]: Seat1x/2x/5x allowance and central Additional AI Usage assigned to individuals/use cases. Independent group monetary hard caps are not established. Sources: nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:pricing-20261026.
- budget_enforcement — Does reaching a budget alert, block or downgrade? [supported]: High-use notifications; interactive Instant fallback; workflows/API/chatbots pause until approved extra budget or monthly reset. Sources: nuwacom:nuwacom:rules-20261026.
- chargeback — Can costs be exported per cost centre? [unknown]: Can costs be exported per cost centre? Unknown. No finance-ready cost-centre chargeback export was established; analytics CSV is not necessarily cost allocation. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/ai-usage.md, https://nuwacom.com/en/pricing. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:rules-20261026, nuwacom:nuwacom:docs-full-recheck-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### ADM-06: Audit logs and compliance export

Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Vendor documents audit/access logs and exportable interactions; compliance retention controls remain incomplete.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- admin_events: Security site promises timestamped, user-attributed interaction audit logs; overview calls audit logs tamper-resistant. Complete admin event taxonomy/integrity implementation was not verified.
- content_logging: User prompts/chats and interaction logs are stored; specific configurable full-content compliance archive/legal hold is not established.
- siem_export: Security site says audit data exportable for auditing/reporting; no SIEM stream protocol/API setup was established.
- ediscovery: Are eDiscovery and legal hold supported? Unknown. No eDiscovery or legal-hold interface was established.
- log_retention: Overview sets audit/access logs30–90 days then deletion; which plan/configuration chooses each duration is unspecified.

- admin_events — Are admin and security events logged? [partial]: Security site promises timestamped, user-attributed interaction audit logs; overview calls audit logs tamper-resistant. Complete admin event taxonomy/integrity implementation was not verified. Sources: nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:overview-rev2.
- content_logging — Can prompts and answers be retained for compliance, and is it configurable? [partial]: User prompts/chats and interaction logs are stored; specific configurable full-content compliance archive/legal hold is not established. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:security-rev2.
- siem_export — Can logs stream to a SIEM or be exported? [partial]: Security site says audit data exportable for auditing/reporting; no SIEM stream protocol/API setup was established. Sources: nuwacom:nuwacom:security-rev2.
- ediscovery — Are eDiscovery and legal hold supported? [unknown]: Are eDiscovery and legal hold supported? Unknown. No eDiscovery or legal-hold interface was established.
- log_retention — How long are logs kept? [partial]: Overview sets audit/access logs30–90 days then deletion; which plan/configuration chooses each duration is unspecified. Sources: nuwacom:nuwacom:overview-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:docs-full-recheck, nuwacom:nuwacom:pricing-rev2

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### ADM-07: Data loss prevention and personal data

Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Enterprise open-beta Privacy Mode reversibly masks personal data before external inference.

Availability: beta
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Enterprise Privacy Mode module, customer-success enablement required; open beta documented2026-09-21; add_ons=Enterprise Privacy Mode; commercial terms after introductory access unknown; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- The dated security overview explicitly says open beta. The undated pricing list is an entitlement listing, not a general-availability announcement. No GA finding is made.

- pii_detection — Is personal data detected in prompts and files? [partial]: Names, email, phone, identifiers andfinancial/contact attributes in chat input anduploaded documents; IBAN is a settings example. Detection accuracy/AHV was not tested. Sources: nuwacom:nuwacom:pii-rev2, nuwacom:nuwacom:settings-rev2.
- pii_action — Is it redacted, masked, blocked or only warned? [supported]: Neutral placeholders replace clear text, protected internal mapping restores responses. This is reversible pseudonymization; no block-on-hit behavior is documented. Sources: nuwacom:nuwacom:pii-rev2.
- custom_patterns — Can admins add custom patterns or terms? [partial]: Documentation mentions configurable attributes but no self-service regex/custom dictionary syntax or exact administrator controls. Sources: nuwacom:nuwacom:pii-rev2.
- dlp_integration — Does it integrate with an existing DLP product? [unknown]: Does it integrate with an existing DLP product? Unknown. No Microsoft Purview/third-party DLP integration or AHV/IBAN bounded fixture was established.
- filter_location — Where does filtering run? [partial]: A locally operated detection model runs inside controlled nuwacom environment before external LLM transmission. Physical site per deployment is not specified. Sources: nuwacom:nuwacom:pii-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:pii-rev2, nuwacom:nuwacom:settings-rev2, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:docs-full-recheck, nuwacom:nuwacom:pricing-rev2

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Web search has a sensitive-content consent step; general PII/DLP handling is unverified.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used.

- pii_detection — Is personal data detected in prompts and files? [partial]: AGB 2.5 says the system can detect potentially sensitive search-query content; it does not specify personal-data types or uploaded-file detection. Sources: swissgpt:swissgpt:terms.
- pii_action — Is it redacted, masked, blocked or only warned? [partial]: Detected potentially sensitive web-search content requires renewed user consent before transmission. Redaction or blocking is not established. Sources: swissgpt:swissgpt:terms.
- custom_patterns — Can admins add custom patterns or terms? [unknown]: Can admins add custom patterns or terms? Unknown. Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used.
- dlp_integration — Does it integrate with an existing DLP product? [unknown]: Does it integrate with an existing DLP product? Unknown. Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used.
- filter_location — Where does filtering run? [unknown]: Where does filtering run? Unknown. Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:terms

### ADM-08: AI policy and guardrails

Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Workspace guidelines/Voices shape content, while stricter policy acceptance/enforcement is unspecified.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise model/feature controls; Enterprise-only Privacy Mode in open beta with customer-success enablement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- org_instructions: Markdown workspace Guidelines apply to responses, with project/agent/style layers. Agent/system instructions and Tone of Voice can take precedence, so this is not a guaranteed immutable safety policy.
- usage_notice: Can users be required to accept a usage policy? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.
- content_filters: Business/Enterprise model and feature controls are documented. Privacy Mode requires Enterprise and customer-success enablement, and is described as open beta. Organization-wide configurable topical/content-safety filters remain unverified.
- violation_reporting: Are policy hits visible to admins? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.

- org_instructions — Can admins set organisation-wide instructions? [partial]: Markdown workspace Guidelines apply to responses, with project/agent/style layers. Agent/system instructions and Tone of Voice can take precedence, so this is not a guaranteed immutable safety policy. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:policy-20261026.
- usage_notice — Can users be required to accept a usage policy? [unknown]: Can users be required to accept a usage policy? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.
- content_filters — Are content filters configurable? [partial]: Business/Enterprise model and feature controls are documented. Privacy Mode requires Enterprise and customer-success enablement, and is described as open beta. Organization-wide configurable topical/content-safety filters remain unverified. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:pii-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:overview-20261026.
- violation_reporting — Are policy hits visible to admins? [unknown]: Are policy hits visible to admins? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:policy-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:pii-20261026, nuwacom:nuwacom:overview-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

## Data protection and sovereignty

### DATA-01: Hosting location and data residency

Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Business stores platform content in Azure EU; Enterprise may select Germany STACKIT. Inference location depends on an explicitly configured model allowlist; detailed backup/log mapping remains unknown.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Azure EU storage; Enterprise selectable STACKIT Germany; explicitly configured EU model routes only for EU-only inference; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- storage_region: Customer data at rest in Azure EU, or customer-selected STACKIT eu01 Germany under order form. Separate chat/file/index sites are not itemized.
- inference_region: Inference follows the enabled model route, not the platform storage region. The model table contains EU, US and Global routes. Administrators can centrally allow only EEA-hosted models and disable other regions. No unconfigured-default EU-only processing claim is made.
- backups_logs_region: Unknown detailed backup/log geography for a particular contract. Public documents agree on EU backups but differ between same-region zone redundancy and a physically separate Azure location. Exact region, site, telemetry and support mapping was not established.
- support_access_region: Technical support access only on customer instruction/request and logged, per overview. Staff access geography was not specified.
- swiss_hosting: Is Swiss hosting available? Unknown. No Swiss full-platform hosting option or staff/telemetry-residency matrix was established.
- residency_plan: Business platform storage is Azure Europe; Enterprise can order Germany STACKIT eu01. EU-only inference requires an explicit EEA model allowlist. The image default is unknown and global/US routes remain possible unless disabled.

- storage_region — Where are chats, files and indexes stored? [partial]: Customer data at rest in Azure EU, or customer-selected STACKIT eu01 Germany under order form. Separate chat/file/index sites are not itemized. Sources: nuwacom:nuwacom:overview-rev2.
- inference_region — Where do model calls run, per provider? [partial]: Inference follows the enabled model route, not the platform storage region. The model table contains EU, US and Global routes. Administrators can centrally allow only EEA-hosted models and disable other regions. No unconfigured-default EU-only processing claim is made. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:models-rev2, nuwacom:nuwacom:settings-rev2.
- backups_logs_region — Where are backups, logs and telemetry? [unknown]: Unknown detailed backup/log geography for a particular contract. Public documents agree on EU backups but differ between same-region zone redundancy and a physically separate Azure location. Exact region, site, telemetry and support mapping was not established.
- support_access_region — From where can vendor staff access data? [partial]: Technical support access only on customer instruction/request and logged, per overview. Staff access geography was not specified. Sources: nuwacom:nuwacom:overview-rev2.
- swiss_hosting — Is Swiss hosting available? [unknown]: Is Swiss hosting available? Unknown. No Swiss full-platform hosting option or staff/telemetry-residency matrix was established.
- residency_plan — Which plan or option provides residency? [partial]: Business platform storage is Azure Europe; Enterprise can order Germany STACKIT eu01. EU-only inference requires an explicit EEA model allowlist. The image default is unknown and global/US routes remain possible unless disabled. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:settings-rev2, nuwacom:nuwacom:models-rev2, nuwacom:nuwacom:plans-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:models-rev2, nuwacom:nuwacom:measures-rev2, nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:docs-full-recheck, nuwacom:nuwacom:settings-rev2, nuwacom:nuwacom:plans-rev2

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Swiss RIZ application hosting is consistently described. Green/RZO Swiss inference is a vendor security-page statement; a current contracted inference-site schedule is unverified because the July DPA does not list RZO. Storage, inference, support and optional search are scoped separately.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client, AlpineAI API platform; version=Public infrastructure page and DPA Annex 3 dated 10 July 2026; no tenant contract inspected; plan=Current AlpineAI sector offer; contract-specific residency and secret-data supplement conditional on signature; add_ons=none stated; deployment_mode=not specified; region=Advertised Swiss application hosting; current contracted inference map unverified; DPA CH/EEA with conditional third-country processing and optional external search; os=not specified.

Limitations:
- RZO is described as colocation, not as a foreign model API. Its absence from the July annex is not evidence of overseas inference or unauthorised processing.
- The currently contracted complete inference-site list, per-index/log/telemetry locations and exhaustive staff access countries remain unknown.

- storage_region — Where are chats, files and indexes stored? [partial]: The security page describes application/data storage on AlpineAI hardware at two Swiss RIZ sites. July DPA Annex 3 independently lists RIZ CH for platform hosting and support. Separate per-index/log topology and a tenant-specific deployment schedule were not established. Sources: swissgpt:swissgpt:review2-security, swissgpt:swissgpt:review2-dpa.
- inference_region — Where do model calls run, per provider? [unknown]: The security page names Swiss Green and RZO GPU colocation on AlpineAI-owned/operated hardware without logical access by site operators. July DPA Annex 3 names Green and expressly describes pure colocation, but omits RZO. No newer public annex or contract-specific RZO authorisation was retrieved. The currently contracted complete inference-site map is therefore unknown; the marketing statement is not a verified current contract commitment.
- backups_logs_region — Where are backups, logs and telemetry? [partial]: July DPA Annex 3 lists cloudscale.ch CH for backup; Annex 2 describes daily offsite backups. This dated schedule does not establish every current log/telemetry or backup location. Sources: swissgpt:swissgpt:review2-dpa.
- support_access_region — From where can vendor staff access data? [partial]: The dated annex assigns RIZ CH to customer support and EU Atlassian/Custify to helpdesk/account functions. Physical staff access countries are not fully mapped. A separately signed secret-data supplement requires Swiss services where secret data is in plaintext. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:secrecy.
- swiss_hosting — Is Swiss hosting available? [partial]: Swiss application hosting at RIZ is supported by both public sources. The full current inference-site inventory is withheld pending a current applicable schedule, so this is not an all-processing CH-residency assurance. Sources: swissgpt:swissgpt:review2-security, swissgpt:swissgpt:review2-dpa.
- residency_plan — Which plan or option provides residency? [partial]: DPA 1.5 permits CH/EEA processing with conditional third-country safeguards. Optional Brave search is separately listed with US processing. The secret-data supplement, only when signed and applicable, narrows plaintext services including APIs to Switzerland. A current tenant-specific inference schedule is still missing. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:secrecy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:review2-security, swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:secrecy

### DATA-02: Deployment options

Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Deployment thresholds are1000 dedicated,2000 own cloud and4000 on-premise, distinct from 20-user Enterprise entry.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom Self-Managed Hosting; version=Public documentation checked 2026-10-21; plan=Business shared Azure EU; quoted Enterprise for STACKIT and custom deployment at1000/2000/4000-user thresholds; add_ons=Dedicated/own-cloud/on-premise quotation required; deployment_mode=not specified; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- multi_tenant_saas: Business shared SaaS runs in Azure EU. Enterprise can select Germany STACKIT. The generic all-plans shared-SaaS statement is not used to promise STACKIT on Business.
- customer_cloud: Bring Your Own Cloud in customer cloud environment from 2000 users. Public infrastructure/operator matrix not specified.
- on_premise: Whole-platform Kubernetes/on-own-infrastructure from 4000 users; Enterprise Self-Managed Hosting rents platform in customer environment.
- air_gapped: Can it run without internet access? Unknown. No air-gapped operational mode or detailed external dependency matrix was established. Search on 2026-10-26: https://nuwacom.com/en/secure-ai-for-business, https://nuwacom.com/en/enterprise-terms-of-service, https://docs.nuwacom.ai/en/sso-and-usersync.md. No additional scoped evidence established this answer.
- mode_feature_gaps: The SSO/UserSync configuration guide supports multi-tenant app.nuwacom.ai/app-de.nuwacom.ai only. Single-tenant SSO uses a custom arrangement. Enterprise Self-Managed customers operate and secure their deployment; the hosted Enterprise SLA excludes Self-Managed. Full mode parity is unverified.

- multi_tenant_saas — Is a shared SaaS offered? [partial]: Business shared SaaS runs in Azure EU. Enterprise can select Germany STACKIT. The generic all-plans shared-SaaS statement is not used to promise STACKIT on Business. Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:plans-20261026.
- dedicated_instance — Is a dedicated single-tenant instance offered, from what size? [supported]: Dedicated isolated single-tenant from 1000 users. Sources: nuwacom:nuwacom:security-rev2.
- customer_cloud — Can it run in the customer's own cloud account, from what size? [partial]: Bring Your Own Cloud in customer cloud environment from 2000 users. Public infrastructure/operator matrix not specified. Sources: nuwacom:nuwacom:security-rev2.
- on_premise — Can the whole platform run on customer infrastructure, from what size? [partial]: Whole-platform Kubernetes/on-own-infrastructure from 4000 users; Enterprise Self-Managed Hosting rents platform in customer environment. Sources: nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:enterprise-20261026.
- air_gapped — Can it run without internet access? [unknown]: Can it run without internet access? Unknown. No air-gapped operational mode or detailed external dependency matrix was established. Search on 2026-10-26: https://nuwacom.com/en/secure-ai-for-business, https://nuwacom.com/en/enterprise-terms-of-service, https://docs.nuwacom.ai/en/sso-and-usersync.md. No additional scoped evidence established this answer.
- mode_feature_gaps — Which features are missing outside SaaS? [partial]: The SSO/UserSync configuration guide supports multi-tenant app.nuwacom.ai/app-de.nuwacom.ai only. Single-tenant SSO uses a custom arrangement. Enterprise Self-Managed customers operate and secure their deployment; the hosted Enterprise SLA excludes Self-Managed. Full mode parity is unverified. Sources: nuwacom:nuwacom:sso-20261026, nuwacom:nuwacom:enterprise-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:enterprise-20261026, nuwacom:nuwacom:sso-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:plans-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### DATA-03: Training use and provider retention

Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

No vendor/provider general model training is promised; route-specific retention and abuse review are not fully published.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- vendor_training: Overview excludes using customer data to train general AI models or for own content analysis. Terms allow anonymized service-improvement data and a broad service-purpose data licence; do not confuse it with a general-model training right.
- provider_training: Overview and measures exclude provider model training under nuwacom processor contracts. Full individual provider contract texts were not verified.
- provider_retention: Overview excludes permanent model-provider storage but gives no per-provider temporary/abuse-monitoring duration or model exceptions.
- zero_retention: Is zero data retention available, and on which plan? Unknown. Zero-retention eligibility/duration and abuse-monitoring exceptions per model/provider are not established by no-training or no-permanent-storage statements.
- human_review: Unknown provider/model-specific human-review exceptions. A no-training statement and a broad no-provider-access statement do not establish an abuse/security review policy for every inference route.

- vendor_training — Does the vendor train on customer content? [partial]: Overview excludes using customer data to train general AI models or for own content analysis. Terms allow anonymized service-improvement data and a broad service-purpose data licence; do not confuse it with a general-model training right. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:terms.
- provider_training — Do model providers train on it under this product's contracts? [partial]: Overview and measures exclude provider model training under nuwacom processor contracts. Full individual provider contract texts were not verified. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:measures-rev2.
- provider_retention — How long do model providers keep prompts, including for abuse monitoring? [partial]: Overview excludes permanent model-provider storage but gives no per-provider temporary/abuse-monitoring duration or model exceptions. Sources: nuwacom:nuwacom:overview-rev2.
- zero_retention — Is zero data retention available, and on which plan? [unknown]: Is zero data retention available, and on which plan? Unknown. Zero-retention eligibility/duration and abuse-monitoring exceptions per model/provider are not established by no-training or no-permanent-storage statements.
- human_review — Can provider staff review content? [unknown]: Unknown provider/model-specific human-review exceptions. A no-training statement and a broad no-provider-access statement do not establish an abuse/security review policy for every inference route.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:terms, nuwacom:nuwacom:measures-rev2, nuwacom:nuwacom:docs-full-recheck

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

The terms prohibit model training on customer inputs. API zero retention has a narrow signed secrecy-agreement scope.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client, AlpineAI API platform; version=not specified; plan=Current hosted plans; zero retention only AI API services under signed secret-data supplement; add_ons=Signed supplementary agreement for legally secret data, where applicable; deployment_mode=not specified; region=CH for plaintext secret-data services; general DPA CH/EEA with conditional third countries; os=not specified.

Limitations:
- Ordinary-chat/provider retention and general staff-review practice outside the signed secret-data scope are not documented. DPA anonymised-data use must be read alongside the narrower no-training clause.

- vendor_training — Does the vendor train on customer content? [supported]: AGB 4.4 says customer inputs do not feed back into language-model development. DPA 2.4 separately permits anonymisation and use for service/product development; this is not a blanket prohibition on every secondary use. Sources: swissgpt:swissgpt:terms, swissgpt:swissgpt:dpa.
- provider_training — Do model providers train on it under this product's contracts? [partial]: Vendor says models run on AlpineAI hardware without foreign model APIs; a separate third-party model-provider training contract is not established. Sources: swissgpt:swissgpt:product.
- provider_retention — How long do model providers keep prompts, including for abuse monitoring? [partial]: Signed secrecy agreement forbids storing/logging AI API input and output for secret data. Ordinary web-chat and general API retention periods are unspecified. Sources: swissgpt:swissgpt:secrecy.
- zero_retention — Is zero data retention available, and on which plan? [supported]: Available contractually for AI API services processing legally secret data when the supplementary agreement is signed. It is not a general chat-history promise. Sources: swissgpt:swissgpt:secrecy.
- human_review — Can provider staff review content? [supported]: For secret data under the signed supplement, plaintext access needs individual approval, unavoidable BCM emergency or a binding Swiss order; staff abuse monitoring with plaintext access is forbidden. Sources: swissgpt:swissgpt:secrecy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:terms, swissgpt:swissgpt:dpa, swissgpt:swissgpt:product, swissgpt:swissgpt:secrecy

### DATA-04: Retention and deletion

Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Published DPA requires customer-data deletion30days after end and backup deletion within90days; persistent-chat/file defaults remain unknown.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom completion, agents, skills and assets APIs; version=Public documentation checked 2026-10-21; plan=Business/Enterprise published DPA contractual deletion schedule; runtime defaults excluded; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- default_retention: Unknown applicable default for persistent chats/files. The September21 overview describes30-day rolling data,12-month snapshots and30-90-day backups without a contract/runtime mapping; these are not asserted as a coherent platform policy. Search on 2026-10-26: https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/admin/api/introduction.md, https://nuwacom.com/en/data-processing-agreement. No additional scoped evidence established this answer.
- admin_retention: Meeting transcript retention is customer-configured; a universal chat/file retention policy setting and range are not established.
- user_deletion: The data-security overview says deleted meeting transcripts are removed from active systems and backups within 30 days. The Assets DELETE endpoint documents file/embedding deletion, but its plan eligibility is unknown, so no Business/Enterprise Assets entitlement or universal chat deletion guarantee is asserted.

- default_retention — What is retained and for how long by default? [unknown]: Unknown applicable default for persistent chats/files. The September21 overview describes30-day rolling data,12-month snapshots and30-90-day backups without a contract/runtime mapping; these are not asserted as a coherent platform policy. Search on 2026-10-26: https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/admin/api/introduction.md, https://nuwacom.com/en/data-processing-agreement. No additional scoped evidence established this answer.
- admin_retention — Can admins set retention periods? [partial]: Meeting transcript retention is customer-configured; a universal chat/file retention policy setting and range are not established. Sources: nuwacom:nuwacom:overview-20261026.
- user_deletion — Can users delete their chats and files permanently? [partial]: The data-security overview says deleted meeting transcripts are removed from active systems and backups within 30 days. The Assets DELETE endpoint documents file/embedding deletion, but its plan eligibility is unknown, so no Business/Enterprise Assets entitlement or universal chat deletion guarantee is asserted. Sources: nuwacom:nuwacom:overview-20261026.
- contract_end_deletion — What is deleted at contract end, and when? [supported]: DPA section9 requires deletion of customer data/copies30days after the agreement ends and deletion of backup copies no later than90days. Legal proof-of-processing documentation may remain under applicable retention periods. This states the published contract obligation, not an independently tested deletion result. Sources: nuwacom:nuwacom:dpa-rev2.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:overview-20261026, nuwacom:nuwacom:api-20261026, nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:asset-delete-20261026

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

The DPA requires deletion after contract end with a backup-cycle exception.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified.

- default_retention — What is retained and for how long by default? [unknown]: What is retained and for how long by default? Unknown. Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified.
- admin_retention — Can admins set retention periods? [unknown]: Can admins set retention periods? Unknown. Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified.
- user_deletion — Can users delete their chats and files permanently? [unknown]: Can users delete their chats and files permanently? Unknown. Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified.
- contract_end_deletion — What is deleted at contract end, and when? [partial]: DPA 9.1 requires deletion of provided customer data on termination. Backup copies delete on restoration and ultimately as backup cycles expire; no cycle duration is given. AGB 7.5 offers written confirmation on request with legal-retention exceptions. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms

### DATA-05: Sub-processors and foreign-law exposure

Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Subprocessor register is linked through client-rendered Trust Center; contracts disclose transfer and change rules.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- subprocessor_list: DPA/overview point to current Trust Center register with location/service/transfer basis; the retrieved HTML provided no usable list, so its date/completeness was not verified.
- subprocessor_countries: Azure EU andSTACKIT Germany hosting are named; model/connector provider brands are known, but the legal subprocessor entities, countries and support subprocessors were not verified.
- parent_jurisdiction: Germany Enterprise customers contract nuwacom GmbH, Koblenz; all others nuwacom Sàrl, Luxembourg. Ultimate ownership/parent chain not established.
- government_access_policy: Is there a published government-access or transparency policy? Unknown. No separately verified government-access/transparency policy or complete current named processor register was obtained.
- change_notification: Section 10 specifies no minimum lead time; section 7.4 provides 15 days of prior notice for SCC Module 2 restricted transfers.

- subprocessor_list — Is a dated sub-processor list published? [partial]: DPA/overview point to current Trust Center register with location/service/transfer basis; the retrieved HTML provided no usable list, so its date/completeness was not verified. Sources: nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:trust.
- subprocessor_countries — Which countries do sub-processors operate in? [partial]: Azure EU andSTACKIT Germany hosting are named; model/connector provider brands are known, but the legal subprocessor entities, countries and support subprocessors were not verified. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:models-rev2.
- change_notification — Are customers notified of sub-processor changes? [supported]: DPA section 10 provides general notice of subprocessor changes and 15 days after receipt to object on reasonable data-protection grounds, without a minimum lead time in that clause. For restricted transfers under SCC Module 2, DPA section 7.4 specifies 15 days of prior notice of subprocessor changes. Sources: nuwacom:nuwacom:dpa-rev2.
- parent_jurisdiction — Which jurisdiction governs the vendor and its parent? [partial]: Germany Enterprise customers contract nuwacom GmbH, Koblenz; all others nuwacom Sàrl, Luxembourg. Ultimate ownership/parent chain not established. Sources: nuwacom:nuwacom:terms.
- transfer_mechanism — Which transfer mechanism applies to non-EU/CH processing? [supported]: EEA processing default; permitted non-EEA needs controller instruction/safeguards, EU SCC Module 2 or adequacy/DPF. Swiss/UK modifications are described. Sources: nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:overview-rev2.
- government_access_policy — Is there a published government-access or transparency policy? [unknown]: Is there a published government-access or transparency policy? Unknown. No separately verified government-access/transparency policy or complete current named processor register was obtained.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:trust, nuwacom:nuwacom:models-rev2, nuwacom:nuwacom:terms, nuwacom:nuwacom:docs-full-recheck

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

A public July 2026 DPA annex lists operational suppliers and contract notification/transfer terms. It is a dated source, not proof of the complete current provider list: RZO appears only on the security page and its current contractual status remains unknown.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client, AlpineAI API platform; version=DPA Annex 3 dated 10 July 2026; re-retrieved 21 October 2026; plan=AlpineAI platform contracts; current tenant-specific supplier schedule not inspected; add_ons=none stated; deployment_mode=not specified; region=Dated annex CH/EU/US supplier locations; current complete country/supplier schedule unverified; os=not specified.

Limitations:
- No current complete provider/country schedule or RZO-specific authorisation was retrieved; no inference is made that RZO is approved, unauthorised or a separate model provider.
- Ultimate ownership and supplier-specific US transfer instruments remain unknown.

- subprocessor_list — Is a dated sub-processor list published? [partial]: A public Annex 3 dated 10 July 2026 is downloadable through /avv/. It includes RIZ hosting/support and Green colocation. The security page additionally names RZO. No updated public annex, RZO approval notice or tenant-specific schedule was obtained, so completeness/current applicability is unknown. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:review2-security.
- subprocessor_countries — Which countries do sub-processors operate in? [partial]: The dated annex lists CH data locations for RIZ, Green, cloudscale, accounting and IT operations; EU for helpdesk/payments/customer success; US for CRM and opt-in Brave search. Green is described as rack/power/network colocation without logical access, not model-provider API processing. These are the annex entries, not an exhaustive current content-processing country map. Sources: swissgpt:swissgpt:review2-dpa.
- change_notification — Are customers notified of sub-processor changes? [supported]: DPA 7.3 requires text notice of intended additions/replacements and gives 14 days for an objection supported by an important reason. No customer-specific change notice was inspected. Sources: swissgpt:swissgpt:review2-dpa.
- parent_jurisdiction — Which jurisdiction governs the vendor and its parent? [partial]: The contracting entity is AlpineAI AG in Davos, Switzerland; ultimate parent/beneficial-owner jurisdiction was not established. Sources: swissgpt:swissgpt:imprint, swissgpt:swissgpt:terms.
- transfer_mechanism — Which transfer mechanism applies to non-EU/CH processing? [partial]: DPA 1.5 conditions third-country processing on prior written notice and adequate safeguards such as SCCs or adequacy. It does not map a particular transfer instrument to each US supplier. Sources: swissgpt:swissgpt:review2-dpa.
- government_access_policy — Is there a published government-access or transparency policy? [supported]: DPA 2.1 requires notice of legally mandated processing unless prohibited. The separately signed secret-data supplement adds Swiss-order notice, challenge assistance and minimal disclosure, within its Swiss secret-data scope. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:secrecy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:review2-security, swissgpt:swissgpt:imprint, swissgpt:swissgpt:terms, swissgpt:swissgpt:secrecy

### DATA-06: Contracts and regulatory coverage

Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Published DPA and terms provide GDPR/Swiss references and agreement priorities. The sensitive-data restriction cited here is meeting-specific; regulated-workload permissions require separate contract evidence.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- dpa: Public DPA forms part of terms, with written instructions and order-form priority; individualized negotiability not promised.
- revdsg_gdpr: GDPR, UK GDPR and Swiss data protection included, but DPA definition still cites Swiss Federal Act 1992 rather than expressly confirming revised DSG; current Swiss coverage needs review.
- governing_law: General/DPA Luxembourg law and Luxembourg City courts; Enterprise terms identify German entity customers with German law/court at company seat. Exact order/work order controls.
- ai_act_materials: Public AI Act article/webinars; terms prohibit high-risk AI use absent written agreement. No product conformity/technical compliance pack verified.
- sector_materials: Enterprise publicly offers DORA and §203 supplementary documentation. DPA Appendix1 restricts sensitive-data processing in the meeting-recording/transcription subsection; this is not treated as a universal platform prohibition. Specific regulated-workload permissions and any supplementary agreement remain unverified; no FINMA attestation established.

- dpa — Is a DPA available, and is it negotiable? [partial]: Public DPA forms part of terms, with written instructions and order-form priority; individualized negotiability not promised. Sources: nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:terms.
- revdsg_gdpr — Does the DPA cover revDSG and GDPR? [partial]: GDPR, UK GDPR and Swiss data protection included, but DPA definition still cites Swiss Federal Act 1992 rather than expressly confirming revised DSG; current Swiss coverage needs review. Sources: nuwacom:nuwacom:dpa-rev2.
- governing_law — Which law and court govern the contract? [partial]: General/DPA Luxembourg law and Luxembourg City courts; Enterprise terms identify German entity customers with German law/court at company seat. Exact order/work order controls. Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:enterprise.
- ai_act_materials — Is EU AI Act documentation provided? [partial]: Public AI Act article/webinars; terms prohibit high-risk AI use absent written agreement. No product conformity/technical compliance pack verified. Sources: nuwacom:nuwacom:ai-act, nuwacom:nuwacom:webinars, nuwacom:nuwacom:terms.
- sector_materials — Are FINMA or other sector materials provided? [partial]: Enterprise publicly offers DORA and §203 supplementary documentation. DPA Appendix1 restricts sensitive-data processing in the meeting-recording/transcription subsection; this is not treated as a universal platform prohibition. Specific regulated-workload permissions and any supplementary agreement remain unverified; no FINMA attestation established. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:secrecy-announcement, nuwacom:nuwacom:dpa-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:terms, nuwacom:nuwacom:enterprise, nuwacom:nuwacom:ai-act, nuwacom:nuwacom:webinars, nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:docs-full-recheck, nuwacom:nuwacom:secrecy-announcement

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Public DPA and secrecy supplement address Swiss data protection and professional/official secrecy.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- DPA negotiability, EU AI Act provider/deployer documents and a FINMA-specific pack are not provided in the reviewed public materials.

- dpa — Is a DPA available, and is it negotiable? [partial]: A public DPA applies to individuals without AlpineAI signature; companies may obtain a countersigned copy. Negotiation rights are not established. Sources: swissgpt:swissgpt:dpa.
- revdsg_gdpr — Does the DPA cover revDSG and GDPR? [supported]: DPA expressly cites Art. 9 Swiss DSG and Art. 28 GDPR and defines controller/processor roles. Sources: swissgpt:swissgpt:dpa.
- governing_law — Which law and court govern the contract? [supported]: DPA 11.4 specifies Swiss law and exclusive Zürich jurisdiction; AGB 11.4 preserves AlpineAI rights to sue elsewhere. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms.
- ai_act_materials — Is EU AI Act documentation provided? [unknown]: Is EU AI Act documentation provided? Unknown. DPA negotiability, EU AI Act provider/deployer documents and a FINMA-specific pack are not provided in the reviewed public materials.
- sector_materials — Are FINMA or other sector materials provided? [partial]: Public signed supplement covers legally secret data including official/professional secrecy, CH plaintext services and annual assurance evidence. No FINMA-specific outsourcing dossier was located. Sources: swissgpt:swissgpt:secrecy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms, swissgpt:swissgpt:secrecy

### DATA-07: Certifications and attestations

Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

ISO certification is vendor-claimed; certificate scope, expiry and other report coverage were not verified.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- iso_27001: Overview claims ISO/IEC 27001:2022, SOCOTEC,27 October 2025. Without accessible certificate scope/expiry this is not certificate-verified.
- soc2: Measures refer to SOC 2-certified data centres, not a verified nuwacom SOC 2 Type II report. Vendor-specific type/period/service unknown.
- c5: Security site says aligned with BSI C5 and displays badge; no dated nuwacom attestation/type/scope was obtained.
- other_certifications: Which other certificates (27701, 42001, TISAX)? Unknown. No ISO 27701/42001/TISAX certificate or verified product-specificSOC 2/C5 period/scope was established.
- report_access: Trust Center is the linked location for certification/TOM information, but the public HTML did not expose reports. NDA/access requirements not verified.
- pentest: Overview says annual pentests, security site says independent OWASP Top 10/LLM Top 10 testing; actual report/summary not obtained.
- soc2: No product attestation is inferred from general cloud-infrastructure compliance links.

- iso_27001 — ISO 27001 with scope and validity? [partial]: Overview claims ISO/IEC 27001:2022, SOCOTEC,27 October 2025. Without accessible certificate scope/expiry this is not certificate-verified. Sources: nuwacom:nuwacom:overview-rev2.
- soc2 — SOC 2 type, period and covered service? [unknown]: Unknown product-specific SOC2 TypeII status, report period and scope. The current public Measures page links general Azure/AWS compliance material but supplies no nuwacom SOC2 report; infrastructure references are not a product attestation.
- c5 — BSI C5 attestation? [partial]: Security site says aligned with BSI C5 and displays badge; no dated nuwacom attestation/type/scope was obtained. Sources: nuwacom:nuwacom:security-rev2.
- other_certifications — Which other certificates (27701, 42001, TISAX)? [unknown]: Which other certificates (27701, 42001, TISAX)? Unknown. No ISO 27701/42001/TISAX certificate or verified product-specificSOC 2/C5 period/scope was established.
- report_access — How can customers obtain reports? [partial]: Trust Center is the linked location for certification/TOM information, but the public HTML did not expose reports. NDA/access requirements not verified. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:trust.
- pentest — Are independent penetration test summaries available? [partial]: Overview says annual pentests, security site says independent OWASP Top 10/LLM Top 10 testing; actual report/summary not obtained. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:security-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:measures-rev2, nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:trust, nuwacom:nuwacom:docs-full-recheck

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

AlpineAI claims ISO 27001:2022 and VDSZ issued by SQS; certificates were not inspected.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- No issuer certificate or full report was obtained. ISO/VDSZ validity and scope, SOC 2 type/period, C5 and independent penetration-test summary remain unverified.

- iso_27001 — ISO 27001 with scope and validity? [partial]: Vendor identifies AlpineAI AG, SQS and ISO 27001:2022. Certificate scope and validity were not retrieved, so this remains vendor-claimed. Sources: swissgpt:swissgpt:security.
- soc2 — SOC 2 type, period and covered service? [unknown]: SOC 2 type, period and covered service? Unknown. No issuer certificate or full report was obtained. ISO/VDSZ validity and scope, SOC 2 type/period, C5 and independent penetration-test summary remain unverified.
- c5 — BSI C5 attestation? [unknown]: BSI C5 attestation? Unknown. No issuer certificate or full report was obtained. ISO/VDSZ validity and scope, SOC 2 type/period, C5 and independent penetration-test summary remain unverified.
- other_certifications — Which other certificates (27701, 42001, TISAX)? [partial]: Vendor claims VDSZ, issued by SQS. No certificate number, scope or expiry was retrieved. Sources: swissgpt:swissgpt:security.
- report_access — How can customers obtain reports? [supported]: DPA 6.1 permits documentary assurance such as ISO records/internal audits; signed secret-data supplement promises annual certification/report covering the processing without extra charge. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:secrecy.
- pentest — Are independent penetration test summaries available? [partial]: DPA Annex 2 promises regular penetration testing; independence and a public summary are not established. Sources: swissgpt:swissgpt:dpa.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:security, swissgpt:swissgpt:dpa, swissgpt:swissgpt:secrecy

### DATA-08: Encryption and key control

Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Shared SaaS documents encryption and logical tenant separation; dedicated hardware is outside the shared-plan finding.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise multi-tenant SaaS encryption and logical isolation; dedicated hardware not claimed for shared plans; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- customer_managed_keys: Can the customer manage or hold the keys? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.
- private_networking: Is private connectivity or IP restriction available? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.
- tenant_isolation: The security overview describes a logically segregated tenant with row-level security, and the public security page confirms strict tenant separation. These are the scoped shared-SaaS controls. A separate dedicated deployment is advertised from1000users; no exclusive hardware promise is inferred for Business.

- encryption_at_rest — Is data encrypted at rest? [supported]: AES256 at rest; TLS 1.2/1.3 in transit. Algorithms are documented claims, not independent cryptographic audit. Sources: nuwacom:nuwacom:overview-rev2.
- customer_managed_keys — Can the customer manage or hold the keys? [unknown]: Can the customer manage or hold the keys? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.
- private_networking — Is private connectivity or IP restriction available? [unknown]: Is private connectivity or IP restriction available? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.
- tenant_isolation — How are customers separated in shared SaaS? [partial]: The security overview describes a logically segregated tenant with row-level security, and the public security page confirms strict tenant separation. These are the scoped shared-SaaS controls. A separate dedicated deployment is advertised from1000users; no exclusive hardware promise is inferred for Business. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:security-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:measures-rev2, nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:docs-full-recheck

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

The vendor describes AES-256 at rest, TLS in transit and isolation on its own hardware.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- Customer-managed or customer-held keys, key location, customer private connectivity and technical tenant-isolation model remain unspecified.

- encryption_at_rest — Is data encrypted at rest? [supported]: Security page names AES-256 at rest and TLS between clients and platform; DPA Annex 2 requires encryption. Sources: swissgpt:swissgpt:security, swissgpt:swissgpt:dpa.
- customer_managed_keys — Can the customer manage or hold the keys? [unknown]: Can the customer manage or hold the keys? Unknown. Customer-managed or customer-held keys, key location, customer private connectivity and technical tenant-isolation model remain unspecified.
- private_networking — Is private connectivity or IP restriction available? [partial]: GPU partners are described as VPN-only infrastructure. A customer Private Link, VPN or IP allow-list option is not established. Sources: swissgpt:swissgpt:security.
- tenant_isolation — How are customers separated in shared SaaS? [partial]: Vendor claims isolated/private-cloud environments and least-privilege RBAC. Exact shared-SaaS tenant separation and single-tenancy guarantees are not documented. Sources: swissgpt:swissgpt:security.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:security, swissgpt:swissgpt:dpa

### DATA-09: Professional secrecy

Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Enterprise advertises §203 supplementary secrecy documentation; the signed agreement and downstream flow-down clauses remain inaccessible in this pass.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked2026-10-21; plan=Quoted Enterprise from20users; separate §203 supplementary agreement, contract-dependent; add_ons=Enterprise professional-secrecy addendum; fee and executed terms unknown; deployment_mode=multi-tenant-saas; region=Germany/EU platform; model route and deployment exceptions apply; os=not specified.

Limitations:
- secrecy_undertaking: June19 announcement and September21 security overview offer a separate §203 agreement for professional secrecy holders. Full template/signed staff obligations and SwissArt321 wording were not retrieved.
- subprocessor_coverage: Does the undertaking extend to its sub-processors, and is that documented? Unknown. subprocessor_coverage:Actual §203 addendum and downstream undertaking texts were not retrieved from client-rendered Trust Center. Staff clause details,SwissArt321 coverage and agreement-specific access restrictions remain unknown. Ordinary DPA confidentiality is not treated as proof of professional-secrecy flow-down.
- secrecy_offering: Current pricing places §203/confidentiality compliance in quoted Enterprise,starting20 users. Agreement is separately described; no standalone add-on fee is published.
- content_access: The security overview limits vendor support access to customer-requested, logged support. Optional Enterprise Privacy Mode is documented as open beta. These ordinary operating controls do not establish the separate secrecy agreement's plaintext restrictions or downstream model-provider obligations.
- secrecy_documentation: Public dated §203 announcement and overview link the agreement through TrustCenter. Actual agreement text,provider undertakings and Swiss professional-body guidance were not retrieved.

- secrecy_undertaking — Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [partial]: June19 announcement and September21 security overview offer a separate §203 agreement for professional secrecy holders. Full template/signed staff obligations and SwissArt321 wording were not retrieved. Sources: nuwacom:nuwacom:secrecy-announcement, nuwacom:nuwacom:overview-rev2.
- subprocessor_coverage — Does the undertaking extend to its sub-processors, and is that documented? [unknown]: Does the undertaking extend to its sub-processors, and is that documented? Unknown. subprocessor_coverage:Actual §203 addendum and downstream undertaking texts were not retrieved from client-rendered Trust Center. Staff clause details,SwissArt321 coverage and agreement-specific access restrictions remain unknown. Ordinary DPA confidentiality is not treated as proof of professional-secrecy flow-down.
- secrecy_offering — Is it a dedicated offering or add-on, and on which plan? [partial]: Current pricing places §203/confidentiality compliance in quoted Enterprise,starting20 users. Agreement is separately described; no standalone add-on fee is published. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:secrecy-announcement.
- content_access — Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: The security overview limits vendor support access to customer-requested, logged support. Optional Enterprise Privacy Mode is documented as open beta. These ordinary operating controls do not establish the separate secrecy agreement's plaintext restrictions or downstream model-provider obligations. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:pii-rev2.
- secrecy_documentation — Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [partial]: Public dated §203 announcement and overview link the agreement through TrustCenter. Actual agreement text,provider undertakings and Swiss professional-body guidance were not retrieved. Sources: nuwacom:nuwacom:secrecy-announcement, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:trust.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:secrecy-announcement, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:pii-rev2, nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:trust, nuwacom:nuwacom:docs-full-recheck

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

AlpineAI publishes a separate bilateral undertaking for Swiss official, professional and other statutory secret data. It binds staff and subcontractors, restricts plaintext access and requires Swiss plaintext services when signed. Plan eligibility, any supplement fee and German § 203 coverage remain unverified.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client, AlpineAI API platform; version=Supplement printed 30 March 2026; plan=AlpineAI platform under a signed main contract and supplementary secrecy agreement; eligible plan tiers unpublished; add_ons=Signed supplementary secrecy agreement; price unpublished; deployment_mode=not specified; region=Swiss statutory secrecy; services exposing secret data in plaintext, including APIs, exclusively in Switzerland; os=not specified.

Limitations:
- The supplement is conditional on both signatures and processing Swiss legally secret data. Its Swiss Art. 320 ff. reference is not evidence of a German § 203 agreement or a legal suitability assessment for a particular profession.
- Plan eligibility, any supplement fee, executed customer agreements and the actual downstream staff/subcontractor agreements remain unverified.

- secrecy_undertaking — Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [supported]: The public two-party signature template supplements the platform main contract and DPA. It takes effect on the last signature and only while the customer processes data subject to Swiss official, professional or other statutory secrecy (example: Art. 320 ff. Swiss StGB). Section 3 requires equivalent contractual obligations for AlpineAI staff who may access plaintext. This establishes a published undertaking for signature, not an inspected executed customer agreement or an express German § 203 instrument. Sources: swissgpt:swissgpt:secrecy.
- subprocessor_coverage — Does the undertaking extend to its sub-processors, and is that documented? [supported]: Section 3 requires AlpineAI to impose at least equivalent contractual obligations on its subcontractors and staff who may access secret data in plaintext. The DPA safeguards also apply to secret data, with the stronger secrecy supplement taking priority. Actual downstream signed agreements were not public and were not inspected. Sources: swissgpt:swissgpt:secrecy.
- secrecy_offering — Is it a dedicated offering or add-on, and on which plan? [partial]: The security page offers corporate customers an additional secrecy agreement; the public template is separate from the main contract and DPA and requires both parties to sign. No named eligible package, paid add-on tariff or general supplement fee was established. The annual assurance evidence is promised without extra cost, which does not establish that the agreement itself is free. Sources: swissgpt:swissgpt:security, swissgpt:swissgpt:secrecy.
- content_access — Who can access content in plain text: vendor staff, sub-processors, model providers? [supported]: Under the signed supplement, AlpineAI and subcontractor staff may access plaintext only on a need-to-know basis plus individual prior customer approval, an unavoidable urgent business-continuity emergency, or a binding Swiss authority order. AlpineAI must take reasonable measures to prevent third-party plaintext access. AI API inputs and outputs must not be stored or logged, human abuse monitoring with plaintext access is prohibited, and plaintext services including APIs must remain in Switzerland. The security page separately says AlpineAI operates the models and colocation providers have no logical access to systems or data. These are contract terms and vendor disclosures, not a hands-on verification of every data flow. Sources: swissgpt:swissgpt:secrecy, swissgpt:swissgpt:security.
- secrecy_documentation — Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [supported]: A public two-page contract template, printed 30 March 2026, sets scope, precedence, secrecy duties, staff/subcontractor flow-down, plaintext access, Swiss processing, API retention and signature blocks. Section 3 also promises annual assurance evidence covering secret-data processing at no extra cost and a customer audit right at customer expense. The security page explains the supplementary agreement. No executed customer contract was inspected. Sources: swissgpt:swissgpt:secrecy, swissgpt:swissgpt:security.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:secrecy, swissgpt:swissgpt:security

## Commercials and vendor

### VEN-01: Pricing model and list prices

Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Annual Business list prices are EUR25/49/99 per seat, with relative usage and quoted Enterprise/extras.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- list_prices: As of 2026-10-21: Business Standard EUR25, Premium EUR49, Power EUR99 per user/month billed annually, excluding VAT under terms. Enterprise quote-only from 20 users. Monthly option advertises16% annual discount; exact monthly tariffs were not verified.
- included_usage: Standard1x, Premium2x, Power5x relative monthly AI usage; same features within a plan. Business modules are included; absolute usage allowance is unpublished.
- add_ons: Enterprise adds automated knowledge sync, Privacy Mode, custom integrations, onboarding and SLA. Additional AI Usage can be purchased separately in annual packages listed by Plans from EUR1500 through EUR48000 or individual arrangements; package allowance conversion and contractual entitlement remain unknown. Privacy Mode introductory access requires Enterprise customer-success enablement.
- overage: No automatic additional spend is incurred without approved purchases. Chat falls back to the configured Auto Mode Instant model when included use is exhausted; workflows/external chatbots/API pause at budget. Additional AI Usage package prices do not disclose per-token conversion, so a workload tariff is not verified.

- pricing_unit — What is the pricing unit? [supported]: Per named user per month by Standard, Premium or Power seat type within Business or Enterprise; optional central AI budget. Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:plans-20261026.
- list_prices — What are list prices per plan, with date and currency? [partial]: As of 2026-10-21: Business Standard EUR25, Premium EUR49, Power EUR99 per user/month billed annually, excluding VAT under terms. Enterprise quote-only from 20 users. Monthly option advertises16% annual discount; exact monthly tariffs were not verified. Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:terms.
- included_usage — What usage is included? [partial]: Standard1x, Premium2x, Power5x relative monthly AI usage; same features within a plan. Business modules are included; absolute usage allowance is unpublished. Sources: nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:plans-20261026.
- add_ons — Which features cost extra? [partial]: Enterprise adds automated knowledge sync, Privacy Mode, custom integrations, onboarding and SLA. Additional AI Usage can be purchased separately in annual packages listed by Plans from EUR1500 through EUR48000 or individual arrangements; package allowance conversion and contractual entitlement remain unknown. Privacy Mode introductory access requires Enterprise customer-success enablement. Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:plans-20261026, nuwacom:nuwacom:pii-20261026.
- overage — What do usage beyond limits and premium models cost? [partial]: No automatic additional spend is incurred without approved purchases. Chat falls back to the configured Auto Mode Instant model when included use is exhausted; workflows/external chatbots/API pause at budget. Additional AI Usage package prices do not disclose per-token conversion, so a workload tariff is not verified. Sources: nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:plans-20261026, nuwacom:nuwacom:rules-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:plans-20261026, nuwacom:nuwacom:terms, nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:pii-20261026, nuwacom:nuwacom:rules-20261026, nuwacom:nuwacom:model-web, nuwacom:nuwacom:docs-full-recheck-20261026

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Prices differ by sector and billing period; Enterprise is quoted from 10 licences.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- Enterprise rates, VAT treatment, university monthly-toggle verification, model/search quotas, overage prices and integration charges are not established. Do not treat the annual default shown by text extraction as monthly billing.

- pricing_unit — What is the pricing unit? [supported]: Standard/Premium price per individual user licence. Enterprise package starts at 10 licences. Sources: swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing, swissgpt:swissgpt:university.
- list_prices — What are list prices per plan, with date and currency? [partial]: As retrieved 2026-10-21: administration Standard/Premium CHF 79/89 per user/month with monthly billing, CHF 74/80 per month with annual billing. Healthcare CHF 89/99 monthly or CHF 80/90 per month annual. University page displays annual CHF 74/80; monthly amounts were not independently toggled. Tax inclusion is not stated clearly, so no ex-VAT conversion is asserted. Sources: swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing, swissgpt:swissgpt:university.
- included_usage — What usage is included? [partial]: Standard has chat/search, uploads, Outlook and 2 assistants; Premium adds Listener, prebuilt assistants and 5 assistants, each listed at 50 documents / max. 100 MB. General inference/search token allowances are not published. Sources: swissgpt:swissgpt:university.
- add_ons — Which features cost extra? [partial]: Premium adds Listener and preconfigured assistants; Enterprise covers custom integrations. AGB 2.3 permits charges for new major functionality; numeric integration/service fees are unspecified. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms.
- overage — What do usage beyond limits and premium models cost? [unknown]: What do usage beyond limits and premium models cost? Unknown. Enterprise rates, VAT treatment, university monthly-toggle verification, model/search quotas, overage prices and integration charges are not established. Do not treat the annual default shown by text extraction as monthly billing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing, swissgpt:swissgpt:university, swissgpt:swissgpt:terms

### VEN-02: Scenario cost

Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Shared v1.4 costs use Business Standard seat floors plus unknown workload/Enterprise components at each requested size.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=No automatic Premium/Power allocation; optional features and extra AI budget unpriced; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- cost_200: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 200 users: from EUR60000.00 / CHF55422.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.
- cost_1000: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 1000 users: from EUR300000.00 / CHF277110.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.
- cost_5000: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 5000 users: from EUR1500000.00 / CHF1385550.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.
- variable_share: Business Standard base is EUR25/user/month annual.1x/2x/5x seat allowances and extra company budget respond to workload,model/tool mix. Absolute allowance and extra-budget rate are not public; no vendor-usage proxy or arbitrary Premium/Power seat allocation is applied.

- cost_200 — Year-one cost at 200 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 200 users: from EUR60000.00 / CHF55422.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2, nuwacom:nuwacom:rules-rev2, nuwacom:nuwacom:ecb-fx.
- cost_1000 — Year-one cost at 1,000 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 1000 users: from EUR300000.00 / CHF277110.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2, nuwacom:nuwacom:rules-rev2, nuwacom:nuwacom:ecb-fx.
- cost_5000 — Year-one cost at 5,000 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 5000 users: from EUR1500000.00 / CHF1385550.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2, nuwacom:nuwacom:rules-rev2, nuwacom:nuwacom:ecb-fx.
- variable_share — Which part depends on usage? [partial]: Business Standard base is EUR25/user/month annual.1x/2x/5x seat allowances and extra company budget respond to workload,model/tool mix. Absolute allowance and extra-budget rate are not public; no vendor-usage proxy or arbitrary Premium/Power seat allocation is applied. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2.
- unknown_parts — Which costs could not be priced? [supported]: Workload fit,purchased AI budget,needed seat upgrades,Enterprise terms,sync/PII/custom deployment,volume rates and services are unknown. The Business seat floor is not an Enterprise quote. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2, nuwacom:nuwacom:enterprise.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2, nuwacom:nuwacom:rules-rev2, nuwacom:nuwacom:ecb-fx, nuwacom:nuwacom:enterprise, nuwacom:nuwacom:docs-full-recheck

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

ALM-14 shared cost assumptions v1.4, 2026-10-21. The required 200, 1,000 and 5,000-seat annual scenarios cannot be priced from the public individual plans.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.

- cost_200 — Year-one cost at 200 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
- cost_1000 — Year-one cost at 1,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
- cost_5000 — Year-one cost at 5,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
- variable_share — Which part depends on usage? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
- unknown_parts — Which costs could not be priced? [supported]: Enterprise applies from 10 licences and is quote-only; fixed package, usage, integrations, service charges and tax treatment remain unknown. No sales quote was requested. Sources: swissgpt:swissgpt:university.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:ecb-fx

### VEN-03: Evaluation access

Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Seven-day self-serve Business trial exists; Enterprise-only evaluation remains gated.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- free_tier: EUR0 trial is limited to seven days; permanent business free access was not established.
- trial_scope: The public7-day trial includes Business features. Enterprise automated sync, Privacy Mode, SSO/API integration and custom deployment are not established trial entitlements. The Notetaker FAQ still names a legacy Team plan; a binding current Business meeting quota was not established.
- sales_gate: Base Business signup/trial is self-serve; Enterprise/custom terms and Privacy Mode activation require an expert/CSM. No contact was made.

- free_tier — Is there a free tier for business use? [partial]: EUR0 trial is limited to seven days; permanent business free access was not established. Sources: nuwacom:nuwacom:pricing-rev2.
- self_serve_trial — Is a self-serve business trial available? [supported]: Seven days, no credit card, all Business features and basic AI usage. Sources: nuwacom:nuwacom:pricing-rev2.
- trial_scope — Do trials include SSO, connectors and admin features? [partial]: The public7-day trial includes Business features. Enterprise automated sync, Privacy Mode, SSO/API integration and custom deployment are not established trial entitlements. The Notetaker FAQ still names a legacy Team plan; a binding current Business meeting quota was not established. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:notetaker-rev2.
- sales_gate — Does meaningful evaluation require sales contact? [partial]: Base Business signup/trial is self-serve; Enterprise/custom terms and Privacy Mode activation require an expert/CSM. No contact was made. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:pii-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:notetaker-rev2, nuwacom:nuwacom:pii-rev2, nuwacom:nuwacom:docs-full-recheck

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Sector pages offer online free tests; Enterprise evaluation scope is not published.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- A permanent business free tier, trial duration/card requirements, Enterprise SSO/admin/connector coverage and fixture access are not established.

- free_tier — Is there a free tier for business use? [unknown]: Is there a free tier for business use? Unknown. A permanent business free tier, trial duration/card requirements, Enterprise SSO/admin/connector coverage and fixture access are not established.
- self_serve_trial — Is a self-serve business trial available? [partial]: Standard/Premium pages link free testing through Stripe and AGB 3.1 allows self-registration. Trial duration, card requirement and quotas were not verified. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms.
- trial_scope — Do trials include SSO, connectors and admin features? [unknown]: Do trials include SSO, connectors and admin features? Unknown. A permanent business free tier, trial duration/card requirements, Enterprise SSO/admin/connector coverage and fixture access are not established.
- sales_gate — Does meaningful evaluation require sales contact? [partial]: Individual plans can be purchased by self-registration; the Enterprise integration offer routes to consultation. No account or sales contact was used. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms

### VEN-04: Contract terms and pricing transparency

Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Monthly/annual contracts renew automatically; Enterprise starts at 20 users and contracting entity depends on customer.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- minimum_commitment: Enterprise starts at 20 users; Business minimum seat/spend was not verified.1000/2000/4000-user thresholds refer to deployment.
- cancellation: Monthly: at least 7 days before period end. Annual: at least 3 months before term end. Seat-reduction timing was not fully specified.
- local_invoicing: EUR public prices and electronic invoices due within 14 days. German Enterprise customers contract the GmbH, others the Luxembourg Sàrl. CHF invoicing was not established.
- transparency_class: Partial: seat prices and limit behavior are public; absolute included allowances, extra AI budget and Enterprise/deployment rates are not.

- minimum_commitment — What seat or spend minimum applies? [partial]: Enterprise starts at 20 users; Business minimum seat/spend was not verified.1000/2000/4000-user thresholds refer to deployment. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:security-rev2.
- contract_length — What contract lengths are offered? [supported]: Monthly or annual, renewing for the same period;16% annual discount advertised. Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:pricing-rev2.
- cancellation — How can the contract be cancelled or reduced? [partial]: Monthly: at least 7 days before period end. Annual: at least 3 months before term end. Seat-reduction timing was not fully specified. Sources: nuwacom:nuwacom:terms.
- local_invoicing — Can it be invoiced in CHF or EUR from a European entity? [partial]: EUR public prices and electronic invoices due within 14 days. German Enterprise customers contract the GmbH, others the Luxembourg Sàrl. CHF invoicing was not established. Sources: nuwacom:nuwacom:terms.
- transparency_class — Is pricing transparent, partial, quote-only or unknown? [partial]: Partial: seat prices and limit behavior are public; absolute included allowances, extra AI budget and Enterprise/deployment rates are not. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:terms, nuwacom:nuwacom:usage-rev2, nuwacom:nuwacom:docs-full-recheck

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Small plans renew monthly or yearly; Enterprise starts at 10 licences with quoted terms.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- Seat-reduction/downgrade timing, future price-change rules, EUR invoicing and complete Enterprise commitments are not specified.

- minimum_commitment — What seat or spend minimum applies? [supported]: Standard/Premium cover up to 9 individual licences; Enterprise starts at 10. Sources: swissgpt:swissgpt:university.
- contract_length — What contract lengths are offered? [supported]: AGB 3.1 defaults to one calendar month or twelve months with renewal for the same term; an order may set other terms. Sources: swissgpt:swissgpt:terms.
- cancellation — How can the contract be cancelled or reduced? [partial]: Either party may cancel for term end through the platform where available or support; prepaid fees are not refunded. Downgrade rules are not specified. Sources: swissgpt:swissgpt:terms.
- local_invoicing — Can it be invoiced in CHF or EUR from a European entity? [partial]: Prices are displayed in CHF and AlpineAI AG is Swiss. Standard offers use credit card; invoices can be offered case by case with 14-day payment. EUR invoicing is unverified. Sources: swissgpt:swissgpt:terms, swissgpt:swissgpt:public-pricing.
- transparency_class — Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified individual-sector prices; quote-only Enterprise from 10 licences. Public prices do not establish tax or all usage/service charges. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms, swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing

### VEN-05: Source licence

Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Platform is proprietary SaaS or rented self-managed software.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- licence_type: Terms reserve platform/software/documentation IP, prohibit reverse engineering and disclaim source-code delivery. Self-Managed Hosting supplies confidential deployment files under commercial rights; no component source-licence matrix is published.
- enterprise_features_closed: Business and Enterprise are commercial plans; self-managed platform rights are rented. A separate open-core edition was not established.

- licence_type — Which licence applies to each component? [partial]: Terms reserve platform/software/documentation IP, prohibit reverse engineering and disclaim source-code delivery. Self-Managed Hosting supplies confidential deployment files under commercial rights; no component source-licence matrix is published. Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:enterprise.
- branding_restrictions — Do licence terms restrict branding or user counts? [supported]: Customers cannot remove proprietary notices/brands or resell/sublicense without permission; named authorized-user subscriptions apply. Sources: nuwacom:nuwacom:terms.
- enterprise_features_closed — Are enterprise features in a separate closed edition? [partial]: Business and Enterprise are commercial plans; self-managed platform rights are rented. A separate open-core edition was not established. Sources: nuwacom:nuwacom:plans, nuwacom:nuwacom:enterprise.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:enterprise, nuwacom:nuwacom:plans

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Terms grant a contractual right to use a proprietary platform.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- Component licences, branding or user-count restrictions beyond purchased licences, and a separate enterprise source edition are not published. No public implementation repository was identified.

- licence_type — Which licence applies to each component? [supported]: AGB 4.1-4.3 grants non-exclusive, non-transferable access during the contract and reserves platform software, algorithms, documentation and branding rights to AlpineAI. Open-model use is separate. Sources: swissgpt:swissgpt:terms.
- branding_restrictions — Do licence terms restrict branding or user counts? [unknown]: Do licence terms restrict branding or user counts? Unknown. Component licences, branding or user-count restrictions beyond purchased licences, and a separate enterprise source edition are not published. No public implementation repository was identified.
- enterprise_features_closed — Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unknown. Component licences, branding or user-count restrictions beyond purchased licences, and a separate enterprise source edition are not published. No public implementation repository was identified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:terms

### VEN-06: Data export and exit

Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Native workflow and Skill exports and original uploaded-file downloads are documented; complete administrator workspace export remains unknown.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom completion, agents, skills and assets APIs; version=Public documentation checked 2026-10-21; plan=Business/Enterprise native exports; Agents/Skills APIs announced for all workspaces; Assets API eligibility unverified; add_ons=API enablement, key and space permissions for programmatic exports; eligible tier and fee unknown; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- chat_export: Can admins export all chats? Unknown. No administrator export-all-chats endpoint or independent exit fixture was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.
- assistant_export: Workflow JSON can be exported/imported and Skills exported as .md, .zip or .skill. The September 16 announcement makes Agents/Skills APIs available in all workspaces. A complete portable assistant package including credentials and knowledge was not verified.
- knowledge_export: Knowledge permits selecting and downloading uploaded files. Synchronized sources retain extracted content rather than original files. No complete index/ACL export bundle or eligible-tier Assets API export entitlement was established.
- export_format: Native workflow JSON, Skill .md/.zip/.skill, DOCX/PDF/PPTX/XLSX/CSV outputs and aggregated analytics CSV are documented. These do not establish one complete administrator workspace archive.

- chat_export — Can admins export all chats? [unknown]: Can admins export all chats? Unknown. No administrator export-all-chats endpoint or independent exit fixture was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.
- assistant_export — Can assistants and prompts be exported in a reusable format? [partial]: Workflow JSON can be exported/imported and Skills exported as .md, .zip or .skill. The September 16 announcement makes Agents/Skills APIs available in all workspaces. A complete portable assistant package including credentials and knowledge was not verified. Sources: nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:changes-20261026, nuwacom:nuwacom:agent-api-20261026.
- knowledge_export — Can knowledge bases and their sources be exported? [partial]: Knowledge permits selecting and downloading uploaded files. Synchronized sources retain extracted content rather than original files. No complete index/ACL export bundle or eligible-tier Assets API export entitlement was established. Sources: nuwacom:nuwacom:knowledge-20261026.
- export_format — Are formats documented and machine-readable? [partial]: Native workflow JSON, Skill .md/.zip/.skill, DOCX/PDF/PPTX/XLSX/CSV outputs and aggregated analytics CSV are documented. These do not establish one complete administrator workspace archive. Sources: nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:changes-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026, nuwacom:nuwacom:analysis-20261026, nuwacom:nuwacom:analytics-20261026.
- post_termination_window — How long can data be retrieved after termination? [supported]: DPA requires export/backup before contract end and gives no access afterward; its30-day deletion period is not an export window. Trial data may be deleted at end. Sources: nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:terms.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:agent-api-20261026, nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:api-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026, nuwacom:nuwacom:analysis-20261026, nuwacom:nuwacom:analytics-20261026, nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:terms, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:changes-20261026

#### AlpineAI / SwissGPT

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### VEN-07: Support and service levels

Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Enterprise 99.9% SLA has defined service-day credits; public status history is available.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business general support; hosted Enterprise support/SLA under Enterprise terms; Self-Managed excluded; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- support_languages: Is support available in German, French or Italian? Unknown. Contracted DE/FR/IT support delivery languages were not specified.

- support_channels — Which support channels are available on each plan? [supported]: General email support on business days. Enterprise email/service desk M–F09–18 CET/CEST excluding Luxembourg/German holidays; critical2 h, high8 h, low16 h first response in business hours. Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:enterprise.
- support_languages — Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unknown. Contracted DE/FR/IT support delivery languages were not specified.
- regional_presence — Is there a DACH or Swiss entity, team or partner? [supported]: nuwacom GmbH in Koblenz, Germany and nuwacom Sàrl in Luxembourg. A Swiss entity was not established. Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:imprint.
- uptime_sla — Is there an uptime SLA with credits? [supported]: Hosted Enterprise terms set99.9% monthly uptime, with3service-day credits below99.9%,7below99%,15below95%, capped15days/month. Maintenance and third-party AI are excluded; Self-Managed has no hosted SLA. The generic Measures99.99% statement is excluded from this contractual SLA finding. Sources: nuwacom:nuwacom:enterprise.
- status_page — Is there a public status page with history? [supported]: Public history separates standard/Germany applications, login, AI, API, integrations, files and workflows. October 15 incident records slow Germany responses. Sources: nuwacom:nuwacom:status.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:enterprise, nuwacom:nuwacom:imprint, nuwacom:nuwacom:measures-rev2, nuwacom:nuwacom:status, nuwacom:nuwacom:docs-full-recheck

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Support uses a service portal and email fallback; terms promise 99% availability.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- DE/FR/IT support guarantees, support hours, response times, SLA credits and an official public status/incident history were not located.

- support_channels — Which support channels are available on each plan? [supported]: Service Desk/email is listed in sector plans. AGB 9.2 requires support-portal tickets, with email when the portal is technically unreachable. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms.
- support_languages — Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unknown. DE/FR/IT support guarantees, support hours, response times, SLA credits and an official public status/incident history were not located.
- regional_presence — Is there a DACH or Swiss entity, team or partner? [supported]: AlpineAI AG lists a Davos, Switzerland address. Sources: swissgpt:swissgpt:imprint.
- uptime_sla — Is there an uptime SLA with credits? [partial]: AGB 9.1 promises 99% availability during the licence term with planned/urgent maintenance exceptions. No credit schedule or response-time commitment was located. Sources: swissgpt:swissgpt:terms.
- status_page — Is there a public status page with history? [unknown]: Is there a public status page with history? Unknown. DE/FR/IT support guarantees, support hours, response times, SLA credits and an official public status/incident history were not located.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms, swissgpt:swissgpt:imprint

### VEN-08: Onboarding, training and adoption

Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.

#### nuwacom

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Enterprise includes success/onboarding; public training and champion guidance are available.

Availability: generally-available
Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business self-service guidance; Enterprise onboarding/consultancy only under its contract; add_ons=Enterprise consultancy or development services by work order; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations:
- user_training: German webinar recordings cover Skills, MCP, Apps, AI Act and knowledge. Included live-training volume and languages were not defined.
- adoption_programme: Rollout guides recommend an AI owner, department champions, train-the-trainer, pilots, community events and success measurement. Delivery as an included managed programme was not established.
- service_cost: Enterprise consulting/technical services are separately ordered under Enterprise terms; public rates were not verified.

- onboarding_service — Is guided onboarding included? [supported]: Enterprise advertises a dedicated success team and custom onboarding; Business is self-serve. Sources: nuwacom:nuwacom:pricing-20261026.
- user_training — Is end-user training offered, in which languages? [partial]: German webinar recordings cover Skills, MCP, Apps, AI Act and knowledge. Included live-training volume and languages were not defined. Sources: nuwacom:nuwacom:webinars.
- use_case_library — Are role-based use cases and templates provided? [supported]: Standard/custom shared prompts, categorized agents and workflow task examples; rollout guides recommend seeding role-based examples. Sources: nuwacom:nuwacom:prompts-20261026, nuwacom:nuwacom:agents-20261026, nuwacom:nuwacom:playbook-20261026.
- adoption_programme — Is there a champion or adoption programme? [partial]: Rollout guides recommend an AI owner, department champions, train-the-trainer, pilots, community events and success measurement. Delivery as an included managed programme was not established. Sources: nuwacom:nuwacom:rollout-20261026, nuwacom:nuwacom:playbook-20261026.
- service_cost — Which services cost extra? [partial]: Enterprise consulting/technical services are separately ordered under Enterprise terms; public rates were not verified. Sources: nuwacom:nuwacom:enterprise-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:webinars, nuwacom:nuwacom:prompts-20261026, nuwacom:nuwacom:agents-20261026, nuwacom:nuwacom:playbook-20261026, nuwacom:nuwacom:rollout-20261026, nuwacom:nuwacom:enterprise-20261026, nuwacom:nuwacom:docs-full-recheck-20261026

#### AlpineAI / SwissGPT

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Sector offers describe guided rollout, workshops and a six-lesson e-learning course.

Availability: generally-available
Delivery: native
Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified.

Limitations:
- Champion programmes, training languages, mandatory onboarding scope and separate professional-service charges are not published.

- onboarding_service — Is guided onboarding included? [partial]: University and healthcare pages offer implementation help and onsite team training; inclusion in licence price is not stated. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:health-pricing.
- user_training — Is end-user training offered, in which languages? [partial]: Six e-learning lessons and prompting/use-case workshops are offered; delivery languages are not specified. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:university.
- use_case_library — Are role-based use cases and templates provided? [supported]: Sector pages describe university, authority and healthcare use cases; Premium adds preconfigured assistants. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:product.
- adoption_programme — Is there a champion or adoption programme? [unknown]: Is there a champion or adoption programme? Unknown. Champion programmes, training languages, mandatory onboarding scope and separate professional-service charges are not published.
- service_cost — Which services cost extra? [unknown]: Which services cost extra? Unknown. Champion programmes, training languages, mandatory onboarding scope and separate professional-service charges are not published.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:health-pricing, swissgpt:swissgpt:product

## Sources

### nuwacom:nuwacom:models

AI Models. The model table identifies providers, text/image/video models and EU/global regions.

- URL: https://docs.nuwacom.ai/en/aimodels.md
- Locator: Auto Mode, model tables, image and video defaults
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:model-web

Performance and usage of AI Models in nuwacom | nuwacom.com. The public model table lists hosted regions, capabilities and provider list-price indicators.

- URL: https://nuwacom.com/en/all-ai-models-in-nuwacom
- Locator: Model comparison table
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:chat

Chat. Chat supports model routing, file/context selection, dictation, citations, sharing and document tools.

- URL: https://docs.nuwacom.ai/product/chat.md
- Locator: Model selection, files, Enterprise Search, Source references and outputs
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:changes

Release Notes. Dated release notes add per-user/group model access and design systems on October 16.

- URL: https://docs.nuwacom.ai/en/product/releasenotes.md
- Locator: October16/7 2026 and previous releases
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### swissgpt:swissgpt:product

AlpineAI product and FAQ. Describes browser and mobile access, Mistral Large 3 on AlpineAI hardware, document assistants, Outlook, Listener and Enterprise integrations.

- URL: https://alpineai.swiss/produkt/
- Locator: Chat; Assistants; Listener; FAQs on models, Outlook, licences
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:changes-20261026

Release Notes. Dated release notes add per-user/group model access and design systems on October 16.

- URL: https://docs.nuwacom.ai/en/product/releasenotes.md
- Locator: October16/7 2026 and previous releases; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f8f028d62aa482bb5113c42f219c4904802f35228aaad805bdeff7453dbaaf69 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:settings-20261026

Workspace settings. Admin settings govern models, permissions, connector sharing, keys, usage, analytics and Privacy Mode.

- URL: https://docs.nuwacom.ai/en/workspacesettings.md
- Locator: Models, API Keys, Permissions, Connectors and AI Guardrails; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 405bee8d1964a0a505a1732391db4ad97ecbf52ac10a07cea2c009ba50f31241 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:overview-20261026

Overview Data Security. Security overview describes tenant isolation, EU-only configuration, no training and data-specific retention.

- URL: https://docs.nuwacom.ai/en/overviewdatasecurity.md
- Locator: Sections 1–12; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 7029b43e958933d57ffdd540b2a3ca8c4bcd01f08cd6a8531c11a605ed26b045 on 2026-10-26
- Evidence kind: documented
- Source date: 2026-09-21
- Retrieved: 2026-10-26

### nuwacom:nuwacom:models-20261026

AI Models. The model table identifies providers, text/image/video models and EU/global regions.

- URL: https://docs.nuwacom.ai/en/aimodels.md
- Locator: Auto Mode, model tables, image and video defaults; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8348b4d2f90cd6f42ba6791de9f5521917f4dc5195f68153f9ec570f18bc04d3 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:account-20261026

Account. Account preferences list German/English/French UI and private opt-in chat memory controls.

- URL: https://docs.nuwacom.ai/en/account.md
- Locator: Preferences, Memories, Orchestrator and Voices; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 dfc18c122e2ad169ae01163d0568fe65ca5b909a645424bc00557a488c6e3950 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:usage-20261026

AI Usage. Standard/Premium/Power provide 1x/2x/5x relative usage plus optional centrally allocated usage.

- URL: https://docs.nuwacom.ai/en/ai-usage.md
- Locator: Seat types, Additional AI Usage and usage limits; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 428303677ead94cb2ddc529da317910ffa11bdb63d540a03b716915183997f68 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:rules-20261026

Usage Rules. At usage limits interactive chats fall back to Instant while workflows, API and chatbots pause without automatic charges.

- URL: https://docs.nuwacom.ai/en/usage-rules.md
- Locator: Included usage and limit behavior; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 eee127131ed311135910bacc727ef9102ff3155d82ab64dac0f11f1ab08ac0e3 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:docs-full-recheck-20261026

nuwacom complete public documentation. The vendor publishes a retrievable bulk Markdown copy of its product, admin and developer documentation; individual canonical Markdown pages were also re-read with HTTP200 responses.

- URL: https://docs.nuwacom.ai/llms-full.txt
- Locator: Document headings and Source URLs; public bulk Markdown; retrieved HTTP200; SHA256 8bc6fd239ea8cb6bee5693ca53d17aba1348270a0a2977b4bdeb65e3569415be; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6af793cb8c205bbfc5ba3ad0d5fbe82607e35635d29132e4ad41c3c9af779caf on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:chat-20261026

Chat. Chat supports model routing, file/context selection, dictation, citations, sharing and document tools.

- URL: https://docs.nuwacom.ai/product/chat.md
- Locator: Model selection, files, Enterprise Search, Source references and outputs; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d1138f9daa51ff9fc61b0b5561d6ccd72efbfec31acf4b0bc8e77eed01d53380 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:documents-20261026

Documents. A document editor uses templates and exports DOCX/PDF; template uploads are capped50MB.

- URL: https://docs.nuwacom.ai/en/documents.md
- Locator: Templates, Edit document and Export; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 49a503c132b5c55c0ec550578ac78b7132720134d4ca507687cd451fb8d8a65a on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:slides-20261026

Slides. Presentation editor uses corporate design references and exports PPTX/PDF, with documented layout deviations.

- URL: https://docs.nuwacom.ai/en/slides.md
- Locator: Templates, editing and export; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 7b992117140c0ee636c7cd7e519d60dd95aef819059b7dde2104a3dac646348a on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:analysis-20261026

Data Analysis. An integrated Python interpreter analyzes Excel/CSV/Sheets and generates charts and downloadable outputs.

- URL: https://docs.nuwacom.ai/en/data-analysis.md
- Locator: Overview, Python explanation and outputs; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 44fd2389a3b19521ed4b82b2dfc9d195a8a6a2c8b12d3ef8ecdecfdec9c20f65 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:knowledge-20261026

Knowledge. Persistent folders can sync extracted content; source permissions are explicitly not transferred to knowledge folders.

- URL: https://docs.nuwacom.ai/en/product/knowledge.md
- Locator: Sharing, Sync external connectors FAQ, formats and file operations; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 136d0a20646ab0edf189d7b4a97af31fbf24c828b09d9930ad0493c924600a72 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:pricing-20261026

AI for your team. Transparently priced. | nuwacom.com. Business lists EUR25/49/99 annual seat prices; Enterprise20+ adds automated source sync, Privacy Mode, custom integrations, §203 compliance and SLA. No SSO/API tier entitlement is stated here.

- URL: https://nuwacom.com/en/pricing
- Locator: Business/Enterprise features and annual seat prices; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 992ac84ee649d106b90fad9edfed769aa26077296894aee56a2a875cf7a73bf4 on 2026-10-26
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-26

### swissgpt:swissgpt:university

AlpineAI universities. Lists licence limits and Enterprise threshold, university integration process and onboarding.

- URL: https://alpineai.swiss/en/universities/
- Locator: Prices; Integration & Licenses; Features & Languages
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:directory-20261026

Connector Directory. Native connector directory lists Microsoft, Google, Atlassian, CRM, BI and HR actions.

- URL: https://docs.nuwacom.ai/en/connector-directory.md
- Locator: Connector directory entries; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 bbfc04744fde970838420689ccd8b19a641cdcaa4da9238e0a544d319a29cff8 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:connectors-20261026

Introduction to Connectors. Admins manage native/MCP connectors; sharing an account grants recipients its available data.

- URL: https://docs.nuwacom.ai/en/product/connectors.md
- Locator: Overview, management and FAQ; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 df72b28814395c52cb00f4d83048ecd1991052d2bba51d25e22473c8e3460392 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:mcp-20261026

Connect an MCP Server. Custom remote MCP supports StreamableHTTP/SSE, tool selection and OAuth/token/M2 M authentication.

- URL: https://docs.nuwacom.ai/en/connect-mcp-server.md
- Locator: Wizard, Authentication methods and OAuth modes; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 777ab4cff0de14efe6fda229586834769e6a825a176845be2bb88dfb3ab7f33f on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### swissgpt:swissgpt:product-20261026

AlpineAI product and FAQ. Describes browser and mobile access, Mistral Large 3 on AlpineAI hardware, document assistants, Outlook, Listener and Enterprise integrations.

- URL: https://alpineai.swiss/produkt/
- Locator: Chat; Assistants; Listener; FAQs on models, Outlook, licences
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-26

### swissgpt:swissgpt:security-20261026

AlpineAI security and compliance. Separates RIZ application hosting from Green and RZO inference and describes encryption, access restrictions and external-search opt-in.

- URL: https://alpineai.swiss/sicherheit/
- Locator: Infrastructure; isolation; encryption; security FAQ
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-26

### swissgpt:swissgpt:public-pricing-20261026

AlpineAI authorities and institutions. Monthly billing is CHF 79 Standard or CHF 89 Premium per user; annual billing displays CHF 74 or CHF 80 per month; Enterprise is quoted from 10 licences.

- URL: https://alpineai.swiss/behoerden/
- Locator: Prices; pricing-toggle applyMode(monthly/yearly) and billing labels in delivered HTML
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### swissgpt:swissgpt:health-pricing-20261026

AlpineAI healthcare. Healthcare monthly billing is CHF 89 Standard or CHF 99 Premium per user; annual billing displays CHF 80 or CHF 90 per month.

- URL: https://alpineai.swiss/gesundheitswesen/
- Locator: Prices; pricing-toggle applyMode(monthly/yearly) and billing labels in delivered HTML
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:agent-config-20261026

Agent Configuration. Agents bind instructions, files/folders, connectors and skills, and can be privately or externally published.

- URL: https://docs.nuwacom.ai/en/agent-configuration.md
- Locator: Actions, Knowledge, Settings, Publish externally and Save/share; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c9aaa442627de5d16cc603cc7bfb613c1e1793df99d087f5cf2292027c8744bd on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:connections-20261026

Connections. Personal OAuth enforces the owner rights, while shared/default accounts lend owner access to other users.

- URL: https://docs.nuwacom.ai/en/connections.md
- Locator: Who Can Use a Connection; Default Account in an Agent; Apps; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 85363bb53be84272eb7b54a76dd787ef26cae0e60a5ed96dd17f4c815677116c on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:overview-rev2

Overview Data Security. Security overview describes tenant isolation, EU-only configuration, no training and data-specific retention.

- URL: https://docs.nuwacom.ai/en/overviewdatasecurity.md
- Locator: Sections 1–12; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 7029b43e958933d57ffdd540b2a3ca8c4bcd01f08cd6a8531c11a605ed26b045
- Evidence kind: documented
- Source date: 2026-09-21
- Retrieved: 2026-10-21

### nuwacom:nuwacom:plans-rev2

Plans. Two plans have three seat types, with same feature scope within a plan and quoted Enterprise from 20 users.

- URL: https://docs.nuwacom.ai/en/plans.md
- Locator: Plans and Seats; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 a29c7eb20e666c52a8f37f999667a47aff38bdb5d920810a4516708928c9f9b3
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:knowledge-rev2

Knowledge. Persistent folders can sync extracted content; source permissions are explicitly not transferred to knowledge folders.

- URL: https://docs.nuwacom.ai/en/product/knowledge.md
- Locator: Sharing, Sync external connectors FAQ, formats and file operations; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 67347cb093589a2fb67b0cfd8f074df6eb2c8efee17155b26d7b8b1d82400087
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:connectors-rev2

Introduction to Connectors. Admins manage native/MCP connectors; sharing an account grants recipients its available data.

- URL: https://docs.nuwacom.ai/en/product/connectors.md
- Locator: Overview, management and FAQ; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 1e953066732c4619cb2edcb7cb8152e9cae5a86094de9c5e8b4d863326c5b45a
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:docs-full-recheck

nuwacom complete public documentation. The vendor publishes a retrievable bulk Markdown copy of its product, admin and developer documentation; individual canonical Markdown pages were also re-read with HTTP200 responses.

- URL: https://docs.nuwacom.ai/llms-full.txt
- Locator: Document headings and Source URLs; public bulk Markdown; retrieved HTTP200; SHA256 8bc6fd239ea8cb6bee5693ca53d17aba1348270a0a2977b4bdeb65e3569415be
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:pricing-rev2

AI for your team. Transparently priced. | nuwacom.com. Business lists EUR25/49/99 annual seat prices; Enterprise20+ adds automated source sync, Privacy Mode, custom integrations, §203 compliance and SLA. No SSO/API tier entitlement is stated here.

- URL: https://nuwacom.com/en/pricing
- Locator: Business/Enterprise features and annual seat prices
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:policy-20261026

Policy Hierarchy. System/agent instructions and tone take precedence over workspace guidelines; memory/context layers are described.

- URL: https://docs.nuwacom.ai/en/policy-hierarchy.md
- Locator: Order of Precedence and Conflict Resolution; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c884cb37e3d28b64d3ab25a8fbf3a5c0c3eb9edba127ab27471864fa58398ee2 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:orchestrator-20261026

Orchestrator. Orchestrator coordinates agents, planning and checkpoints under per-user selected agents.

- URL: https://docs.nuwacom.ai/en/orchestrator.md
- Locator: Planning, How it works, agents and Access; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 431eaaaf3849b9943c5fa11a2f66c1a85b3a799704053c01fb9e5aba542f3728 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:users-20261026

User management. Admin, Editor and Reader/Viewer roles, user groups and per-workspace invitations are documented.

- URL: https://docs.nuwacom.ai/en/usermanagement.md
- Locator: Roles, Users and User Groups; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 0ded58243f5a335237e50b9d9050574a574c511124780fbaa293a24f970fb776 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:agents-20261026

Introduction to Agents. Agents are created using natural language and combine knowledge, skills and actions.

- URL: https://docs.nuwacom.ai/en/introduction-to-agents.md
- Locator: Overview, benefits and use cases; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 a42a940724ec020394b430029797f1d4144ec79b59e2a2c0284f2b69cbe864e7 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:agent-extra-20261026

Agent Advanced Features. A categorized agent library supports pinning and duplication with shared settings reset.

- URL: https://docs.nuwacom.ai/en/agent-advanced-features.md
- Locator: Categories, Pinning and Duplication; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 4fdf01c48854376b733008376f848165970126d8def51de9ca37a4ac1626d7cd on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:prompts-20261026

Prompts. Shared/custom prompt library is disabled by default and can be re-enabled by administrators.

- URL: https://docs.nuwacom.ai/en/product/prompts.md
- Locator: Availability note, library and creation; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 1020b25da4f98f7cdf6877f36fa81d5109887595d9d45bd9f807ca4fe18675c7 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:workflows-20261026

Workflows. Chat-created visual workflows support schedules, forms, webhooks, app/internal triggers and manual approvals, with JSON export/import.

- URL: https://docs.nuwacom.ai/en/product/workflows.md
- Locator: Run Progress, triggers, human-in-the-loop and Export/Import; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 70f2eedb5aa17a1c576ad9f698d16e6d96be453d97c8b92bd538d66e825b5a32 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:research-20261026

Research. Research produces structured results with traceable web/internal/app sources and follow-ups.

- URL: https://docs.nuwacom.ai/en/research.md
- Locator: Source selection, results and follow-ups; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 92f870ac9b32ed3430df745a13cb8c62e6c2ea8a63e96ad4dcfbd91455aa4614 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### swissgpt:swissgpt:terms

AlpineAI general terms. Defines cloud licensing, no-training promise, web-search consent and quotas, subscription cancellation, 99 percent availability and Swiss law.

- URL: https://alpineai.swiss/agb/
- Locator: Sections 2.1-2.5, 3, 4, 7.5, 9 and 11
- Evidence kind: documented
- Source date: 2026-05-25
- Retrieved: 2026-10-21

### swissgpt:swissgpt:dpa

AlpineAI data processing agreement. Sets CH/EEA processing with a third-country exception, anonymised-data use, deletion and backup exception, safeguards and a dated subprocessor list.

- URL: https://alpineai.swiss/wp-content/uploads/2026/07/AlpineAI-AVV_zu_GTC_2026-07-10.pdf
- Locator: Pages 1-4 sections 1.5, 2.4, 7, 9 and 11; pages 6-7 Annexes 2-3
- Evidence kind: documented
- Source date: 2026-07-10
- Retrieved: 2026-10-21

### nuwacom:nuwacom:api-20261026

API Introduction. OpenAI-compatible completion, agent and asset APIs use admin-managed scoped bearer tokens.

- URL: https://docs.nuwacom.ai/admin/api/introduction.md
- Locator: Available APIs, base URL and authentication; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 028b11af1405e17fa0836292df06ec2d975633746bc564c7460fe25bfd0cefad on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:agent-api-20261026

Agents API Overview. Agents API exposes custom draft/published configuration with space feature permissions.

- URL: https://docs.nuwacom.ai/admin/api/agents-overview.md
- Locator: Before you start and endpoints; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c9db742d173acf262c4ebf948fbdcfeb6326a6dc6830664a611f194cfc0378aa on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:analytics-20261026

Analytics. Aggregated adoption charts cover Chat/Agents/Workflows/API and export CSV.

- URL: https://docs.nuwacom.ai/en/analytics.md
- Locator: Analytics areas, filters and Export; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 689838a1f756d9b1da2110e4877c578ebb681b31fca521871fd12c7ca3f0025b on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:asset-delete-20261026

Delete an asset - nuwacom Documentation. The exact operation permanently deletes the stored file and derived embeddings, requires bearer authentication and checks space/asset delete permission; documented behavior was not tested.

- URL: https://docs.nuwacom.ai/api-reference/assets/delete-an-asset
- Locator: DELETE /api/kb/assets/{spaceId}/{assetId}; operation description, authorization and204 response; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d3663c6297a16c46c54a7ae3e5bb720348d318b71525c4dd0a81233462d37eea on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### swissgpt:swissgpt:review2-product

AlpineAI product and FAQ. The product page assigns Standard/Premium to assistants, not autonomous agents; it explicitly assigns custom integrations to Enterprise.

- URL: https://alpineai.swiss/produkt/
- Locator: Integrations; Assistants & Agents; Operations & Licences
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### swissgpt:swissgpt:review2-api-access

AlpineAI API platform. Public API portal redirects to authentication and states that access is limited with gradual account activation; no authenticated endpoint/entitlement documentation was accessed.

- URL: https://platform.prod.alpineai.ch/
- Locator: Authentication landing page; limited access notice
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:plans

Plans. Two plans have three seat types, with same feature scope within a plan and quoted Enterprise from 20 users.

- URL: https://docs.nuwacom.ai/en/plans.md
- Locator: Plans and Seats
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:mobile

nuwacom app for iOS and Android: your workspace, mobile | nuwacom.com. iOS/Android apps launched September 29 with chat, company knowledge, agents, skills, projects and recording notes.

- URL: https://nuwacom.com/en/resources/blog/nuwacom-mobile-app
- Locator: Feature list and downloads
- Evidence kind: vendor-claimed
- Source date: 2026-09-29
- Retrieved: 2026-10-21

### nuwacom:nuwacom:emails-20261026

Emails. Email drafts are edited in nuwacom then opened in Outlook/Gmail; connectors retrieve account context.

- URL: https://docs.nuwacom.ai/en/emails.md
- Locator: Connect Outlook or Gmail and Open/send; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 901ff75f74840baebe6e627e64a808f9f691e0bcf5e98508c28308d9cebbbd3a on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:notetaker-20261026

Notetaker. Meeting guest bot transcribes Teams/Meet/Zoom/Webex with calendar/link joins, consent and EU processing.

- URL: https://docs.nuwacom.ai/en/product/notetaker.md
- Locator: Supported Platforms, consent, summary, security and FAQ; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 444a074f84b2df8b4a5a34e45c9c3ce64431e84745a886d10e3a32acf63732fc on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:terms

Terms of Service | nuwacom.com. General terms define German Enterprise versus Luxembourg counterparties, proprietary rights, sensitive-use restrictions and cancellation.

- URL: https://nuwacom.com/en/terms-of-service
- Locator: Sections 2–4/7/9/10/13–15; page updated September9, general terms July9
- Evidence kind: documented
- Source date: 2026-09-09
- Retrieved: 2026-10-21

### nuwacom:nuwacom:images-20261026

Images. Image generation/editing uses uploaded references and configurable Google model choices.

- URL: https://docs.nuwacom.ai/en/images.md
- Locator: Reference images and Models; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 efd2ba852f1fe226c0eb4af9fc14e810c6c1b4a56cdc7da8ee7fbc94833ece7f on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:review-fix-image-model-access-20261026

Workspace settings: image-model access and named exceptions. Admins choose the image-generation default, enable image models and restrict enabled language or image models to selected users. The non-restrictable exception names the default workspace model and Auto Mode models; it does not explicitly name the default image model.

- URL: https://docs.nuwacom.ai/en/workspacesettings.md
- Locator: Models > Image Generation Model; Enabled Image Models; Model Access, lines 125–160; direct public GET HTTP200 2026-10-26, body SHA256 405bee8d1964a0a505a1732391db4ad97ecbf52ac10a07cea2c009ba50f31241
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:dpa-rev2

Data Processing Agreement | nuwacom.com. DPA allows customer-enabled temporary/permanent meeting audio/video retention, requires data deletion30days after end and backup deletion within90days, and restricts sensitive data in the meeting-processing subsection.

- URL: https://nuwacom.com/en/data-processing-agreement
- Locator: Sections3(3),9; Appendix1 meeting subsection; precedence clause
- Evidence kind: documented
- Source date: 2026-09-09
- Retrieved: 2026-10-21

### nuwacom:nuwacom:mobile-20261026

nuwacom app for iOS and Android: your workspace, mobile | nuwacom.com. iOS/Android apps launched September 29 with chat, company knowledge, agents, skills, projects and recording notes.

- URL: https://nuwacom.com/en/resources/blog/nuwacom-mobile-app
- Locator: Feature list and downloads; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c7d6af9f43b830e6aaaa6d502d1bb7de96409d87acf0f464e1b69e299c369e53 on 2026-10-26
- Evidence kind: vendor-claimed
- Source date: 2026-09-29
- Retrieved: 2026-10-26

### nuwacom:nuwacom:projects-20261026

Projects. Shared projects combine documents, chats, knowledge and guidelines with team collaboration.

- URL: https://docs.nuwacom.ai/en/product/projects.md
- Locator: Overview, examples and sharing; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 04b1db486d0b43956f76f32029ed516bc8c46945fbb54c797aaa204dbfa3ed46 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:security-rev2

Secure AI for Business - Sovereign EU AI Infrastructure | nuwacom.com. Public security page distinguishes shared SaaS from dedicated1000+, customer cloud2000+ and on-premise4000+; it states AES256/TLS1.3 and audit export.

- URL: https://nuwacom.com/en/secure-ai-for-business
- Locator: Hosting deployment thresholds; encryption; tenant separation; logging
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:sso-20261026

SSO & User Sync. Self-service SAML/OIDC and SCIM are documented only for multi-tenant workspaces; single-tenant uses custom setup.

- URL: https://docs.nuwacom.ai/en/sso-and-usersync.md
- Locator: Availability, protocols, mapping, SCIM and role/group synchronization; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 2904e582e1fa03e4206829162035996fe11141398c08dee215177f3727d88ce6 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:measures-20261026

Measures. Older-style measures table describes Azure EU, MFA, encryption and dedicated hardware per client.

- URL: https://docs.nuwacom.ai/en/security/measures.md
- Locator: Cloud hosting, Client separation and Authentication; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d346bf7b4b71498368e7aa9339d996ec15b76dbc9b11dd5ae119a816434ad65a on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:settings-rev2

Workspace settings. Admin settings govern models, permissions, connector sharing, keys, usage, analytics and Privacy Mode.

- URL: https://docs.nuwacom.ai/en/workspacesettings.md
- Locator: Models, API Keys, Permissions, Connectors and AI Guardrails; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 f615dae10d38c17aa9ab09f3083792bc81d07affc271eb51e018ba5296a9369d
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:pii-rev2

Privacy Mode. Privacy Mode reversibly masks personal information before model processing and supports enforced or user-optional activation.

- URL: https://docs.nuwacom.ai/en/privacymode.md
- Locator: Availability, operation, configuration and activation; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 28c6a3eb081d23679cc894436d549c44322c11143078b4e615bd25fb2cdb173e
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:pii-20261026

Privacy Mode. Privacy Mode reversibly masks personal information before model processing and supports enforced or user-optional activation.

- URL: https://docs.nuwacom.ai/en/privacymode.md
- Locator: Availability, operation, configuration and activation; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 28c6a3eb081d23679cc894436d549c44322c11143078b4e615bd25fb2cdb173e on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:models-rev2

AI Models. The model table identifies providers, text/image/video models and EU/global regions.

- URL: https://docs.nuwacom.ai/en/aimodels.md
- Locator: Auto Mode, model tables, image and video defaults; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 8348b4d2f90cd6f42ba6791de9f5521917f4dc5195f68153f9ec570f18bc04d3
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:measures-rev2

Measures. Older-style measures table describes Azure EU, MFA, encryption and dedicated hardware per client.

- URL: https://docs.nuwacom.ai/en/security/measures.md
- Locator: Cloud hosting, Client separation and Authentication; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 bbc08c87e57317052b5e516d4d6d2fca9cb4e45b7d2ec6ab2636bc316a6aab68
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### swissgpt:swissgpt:secrecy

AlpineAI supplementary agreement for secret data. When signed for legally secret data, requires Swiss plaintext services, restricted access and zero prompt/response retention for AI API services.

- URL: https://alpineai.swiss/wp-content/uploads/2026/03/AlpineAI_Zusatzvereinbarung_Geheimnisdaten.2025-03-30-1.pdf
- Locator: Printed version 30 March 2026; section 3 on both pages
- Evidence kind: documented
- Source date: 2026-03-30
- Retrieved: 2026-10-21

### swissgpt:swissgpt:review2-security

AlpineAI security and compliance. Security page describes RIZ application hosting and Green/RZO inference as colocation on AlpineAI-owned/operated hardware, without logical access by site operators. This is a vendor infrastructure disclosure, not an updated DPA schedule.

- URL: https://alpineai.swiss/sicherheit/
- Locator: Certified infrastructure; FAQ on storage and processing
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### swissgpt:swissgpt:review2-dpa

AlpineAI data processing agreement. Re-retrieved July 10 Annex 3 lists RIZ hosting/support and Green pure colocation with no logical data access, plus CH/EU/US operational suppliers; RZO is not listed. No newer public schedule or RZO approval was retrieved.

- URL: https://alpineai.swiss/wp-content/uploads/2026/07/AlpineAI-AVV_zu_GTC_2026-07-10.pdf
- Locator: Annex 3 page 7, dated 10 July 2026; section 1.5 and 7.3
- Evidence kind: documented
- Source date: 2026-07-10
- Retrieved: 2026-10-21

### nuwacom:nuwacom:enterprise-20261026

Enterprise Terms of Service | nuwacom.com. Enterprise terms specify support/SLA credits and customer-operated Self-Managed Hosting.

- URL: https://nuwacom.com/en/enterprise-terms-of-service
- Locator: Sections B–E and General provisions; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 3048ff6c8661c3739be68617f82270baab91ecfb19141780247fea50928c7e7d on 2026-10-26
- Evidence kind: documented
- Source date: 2025-10-27
- Retrieved: 2026-10-26

### nuwacom:nuwacom:plans-20261026

Plans. Two plans have three seat types, with same feature scope within a plan and quoted Enterprise from 20 users.

- URL: https://docs.nuwacom.ai/en/plans.md
- Locator: Plans and Seats; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6764f853a7547b067e9bde34f216df30cb1aa70c11d5ce5969a59f52b5a1e62d on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:trust

nuwacom Trust Center. Public Vanta Trust Center identifies nuwacom but the retrieved HTML is a client-rendered shell, so no complete provider register or certificate was verified.

- URL: https://trust.nuwacom.ai/
- Locator: HTML metadata and client-only body
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### swissgpt:swissgpt:imprint

AlpineAI imprint. Identifies AlpineAI AG at Obere Strasse 22b in Davos, Switzerland.

- URL: https://alpineai.swiss/impressum/
- Locator: Address
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:enterprise

Enterprise Terms of Service | nuwacom.com. Enterprise terms specify support/SLA credits and customer-operated Self-Managed Hosting.

- URL: https://nuwacom.com/en/enterprise-terms-of-service
- Locator: Sections B–E and General provisions
- Evidence kind: documented
- Source date: 2025-10-27
- Retrieved: 2026-10-21

### nuwacom:nuwacom:webinars

nuwacom Webinars | nuwacom.com. Official webinar archive includes German recordings about skills, MCP, apps and the EU AI Act.

- URL: https://nuwacom.com/en/resources/webinars
- Locator: Previous webinars
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:ai-act

The EU AI Act Becomes Reality: What Businesses Must Do Now to Stay Compliant | nuwacom Blog | nuwacom.com. Vendor provides public AI Act deployment/governance guidance; it is not a product conformity assessment.

- URL: https://nuwacom.com/en/resources/blog/ai-act-is-becoming-reality
- Locator: Article and glossary
- Evidence kind: vendor-claimed
- Source date: 2026-06-15
- Retrieved: 2026-10-21

### nuwacom:nuwacom:secrecy-announcement

nuwacom §203 professional-secrecy agreement. June19 announcement says a professional-secrecy supplementary agreement is available via Trust Center,separate from ordinary GDPR DPA.

- URL: https://nuwacom.com/de/ressourcen/blog/nuwacom-erfuellt-203-stgb-dora-compliance-regulierte-branchen
- Locator: Eine Zusatzvereinbarung für Berufsgeheimnisträger
- Evidence kind: vendor-claimed
- Source date: 2026-06-19
- Retrieved: 2026-10-21

### swissgpt:swissgpt:security

AlpineAI security and compliance. Separates RIZ application hosting from Green and RZO inference and describes encryption, access restrictions and external-search opt-in.

- URL: https://alpineai.swiss/sicherheit/
- Locator: Infrastructure; isolation; encryption; security FAQ
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### swissgpt:swissgpt:public-pricing

AlpineAI authorities and institutions. Monthly billing is CHF 79 Standard or CHF 89 Premium per user; annual billing displays CHF 74 or CHF 80 per month; Enterprise is quoted from 10 licences.

- URL: https://alpineai.swiss/behoerden/
- Locator: Prices; pricing-toggle applyMode(monthly/yearly) and billing labels in delivered HTML
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### swissgpt:swissgpt:health-pricing

AlpineAI healthcare. Healthcare monthly billing is CHF 89 Standard or CHF 99 Premium per user; annual billing displays CHF 80 or CHF 90 per month.

- URL: https://alpineai.swiss/gesundheitswesen/
- Locator: Prices; pricing-toggle applyMode(monthly/yearly) and billing labels in delivered HTML
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:ecb-fx

ECB historical euro reference rates, 20 October 2026. ECB2026-10-20 reference rates:EUR1=USD1.1215=CHF0.9237, implying USD1=EUR0.89166206.

- URL: https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml
- Locator: Cube time=2026-10-20, USD and CHF currency entries
- Evidence kind: documented
- Source date: 2026-10-20
- Retrieved: 2026-10-21

### nuwacom:nuwacom:rules-rev2

Usage Rules. At usage limits interactive chats fall back to Instant while workflows, API and chatbots pause without automatic charges.

- URL: https://docs.nuwacom.ai/en/usage-rules.md
- Locator: Included usage and limit behavior; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 eee127131ed311135910bacc727ef9102ff3155d82ab64dac0f11f1ab08ac0e3
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:usage-rev2

AI Usage. Standard/Premium/Power provide 1x/2x/5x relative usage plus optional centrally allocated usage.

- URL: https://docs.nuwacom.ai/en/ai-usage.md
- Locator: Seat types, Additional AI Usage and usage limits; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 18ed9eca4883669d559f7d55fad141516df8015cf88219fd68ea0a03b78bf7af
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### swissgpt:swissgpt:ecb-fx

ECB euro foreign exchange reference rates, 20 October 2026. ECB records EUR 1 = USD 1.1215 and CHF 0.9237 on 20 October 2026; derived USD to EUR is 1/1.1215 and CHF to EUR is 1/0.9237.

- URL: https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml
- Locator: Cube time="2026-10-20": USD and CHF
- Evidence kind: documented
- Source date: 2026-10-20
- Retrieved: 2026-10-21

### nuwacom:nuwacom:notetaker-rev2

Notetaker. Meeting guest bot transcribes Teams/Meet/Zoom/Webex with calendar/link joins, consent and EU processing.

- URL: https://docs.nuwacom.ai/en/product/notetaker.md
- Locator: Supported Platforms, consent, summary, security and FAQ; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 444a074f84b2df8b4a5a34e45c9c3ce64431e84745a886d10e3a32acf63732fc
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:status

nuwacom platform Status. Public status history separates standard/Germany applications and components.

- URL: https://status.nuwacom.ai/
- Locator: Components and past incidents
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:imprint

imprint. Imprint identifies the Koblenz and Luxembourg nuwacom entities.

- URL: https://nuwacom.com/de/impressum
- Locator: Company and legal information
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### nuwacom:nuwacom:playbook-20261026

Rollout Playbook. Rollout playbook describes kickoffs, train-the-trainer, library seeding and long-term adoption.

- URL: https://docs.nuwacom.ai/en/aiadoption/rolloutplaybook.md
- Locator: Phases1–5; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 138e1abda4b5fc20be5c5ede39a2b4cd19ae4ccb60e2ce202afc71fd41f8f004 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### nuwacom:nuwacom:rollout-20261026

Rollout Setup. Public adoption guide recommends AI owners, department champions and role-based enablement.

- URL: https://docs.nuwacom.ai/en/aiadoption/rolloutsetup.md
- Locator: AI responsibility, Champions and Training; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 10c0b60b05661e9474a1e212bcbd412dd12c6c391a8990c79e42d455572ad4b9 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26
