Agent-readable comparison

nuwacom vs Swisscom Swiss AI Assistant

Name: nuwacom vs Swisscom Swiss AI Assistant: agent-readable comparison
Creator: onAI

Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI.

This comparison has 26 criteria with sourced findings for both products, including 25 that a second agent cross-checked for both. 50 criteria have a sourced finding for at least one product. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. No winner is declared. A missing sourced finding is not evidence that a capability is absent.

nuwacom source checks: 2026-10-21 to 2026-10-26. Website: https://nuwacom.com/en
Swisscom Swiss AI Assistant source checks: 2026-10-21. Website: https://www.swisscom.ch/en/business/sme/it-cloud/new-way-of-working/swiss-ai-assistant.html
Generated 2026-10-27; next source check due 2026-12-20.

Same facts as Markdown and JSON. Methodology.

Models

MOD-01 Model catalogue and providers

Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.

nuwacom

Agent cross-checked Support: partial

Selectable models span closed and EU-hosted open-weight families with Auto routing and model-specific regions.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom completion, agents, skills and assets APIs; version=Public documentation checked 2026-10-21; plan=Business/Enterprise with administrator-enabled models; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Model tables label each EU, US or Global route; os=not specified.

Limitations

current_models: Text list includes GPT6 Astra/Sol/Luna,6.1Sol,5.6Sol/Terra/Luna,5.5,5.4,5.2,5.1,5/mini/nano,4.1/mini/nano,4o/mini, o1/o3/o3mini/o4mini; Fable5/5.1, Opus4.5/4.6/4.7/4.8/5/5.5, Sonnet4.5/4.6/5/5.5, Haiku4.5/5.5; Gemini4Argon,3.8/3.7/3.6/3.5Flash/FlashLite,3.1ProPreview/3ProPreview,2.5Pro/Flash/ProReasoning; MistralLarge3, GLM5/5.1/5.2/5.3/5.3Flash, DeepSeekV4Flash0731/V4Pro0813/V4.1Flash/1017, KimiK3, Qwen3.8Max/3.8-27B/3.6-27B, MiniMaxM3. Availability is admin/provider/region dependent; not a tested authenticated picker.
auto_routing: Auto routes simple tasks to Instant and complex tasks to a stronger assigned model; EU-hosted provider fallback is documented. The exact model display after routing was not established.
multimodal_input: Model tables flag image support; files/audio/video can be uploaded and processed by separate tools. DeepSeekV4Flash0731 lacks image input. Raw audio capability cannot be inferred for every text model.

providers Which model providers are available? [supported]: OpenAI, Anthropic, Google, Mistral, Z.ai, DeepSeek, Moonshot/Kimi, Qwen/Alibaba, MiniMax and Black Forest Labs have named table entries. Sources: nuwacom:nuwacom:models, nuwacom:nuwacom:model-web.
current_models Which current models are selectable on this plan? [partial]: Text list includes GPT6 Astra/Sol/Luna,6.1Sol,5.6Sol/Terra/Luna,5.5,5.4,5.2,5.1,5/mini/nano,4.1/mini/nano,4o/mini, o1/o3/o3mini/o4mini; Fable5/5.1, Opus4.5/4.6/4.7/4.8/5/5.5, Sonnet4.5/4.6/5/5.5, Haiku4.5/5.5; Gemini4Argon,3.8/3.7/3.6/3.5Flash/FlashLite,3.1ProPreview/3ProPreview,2.5Pro/Flash/ProReasoning; MistralLarge3, GLM5/5.1/5.2/5.3/5.3Flash, DeepSeekV4Flash0731/V4Pro0813/V4.1Flash/1017, KimiK3, Qwen3.8Max/3.8-27B/3.6-27B, MiniMaxM3. Availability is admin/provider/region dependent; not a tested authenticated picker. Sources: nuwacom:nuwacom:models, nuwacom:nuwacom:model-web, nuwacom:nuwacom:changes.
user_choice Can users pick the model per chat? [supported]: Users can choose a model for each request; manual selection overrides Auto. Sources: nuwacom:nuwacom:chat.
auto_routing Does the product route between models automatically, and is the chosen model shown? [partial]: Auto routes simple tasks to Instant and complex tasks to a stronger assigned model; EU-hosted provider fallback is documented. The exact model display after routing was not established. Sources: nuwacom:nuwacom:models, nuwacom:nuwacom:chat.
multimodal_input Which models accept images, audio or files? [partial]: Model tables flag image support; files/audio/video can be uploaded and processed by separate tools. DeepSeekV4Flash0731 lacks image input. Raw audio capability cannot be inferred for every text model. Sources: nuwacom:nuwacom:model-web, nuwacom:nuwacom:chat.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:models, nuwacom:nuwacom:model-web, nuwacom:nuwacom:changes, nuwacom:nuwacom:chat.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

The current offer lists a selectable catalogue of four open-model families.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested.

providers Which model providers are available? [supported]: Named origins are OpenAI, Qwen, Mistral and Gemma. These are hosted open-model choices, not evidence of external provider API contracts. Sources: swisscom-assistant:swisscom-assistant:offer.
current_models Which current models are selectable on this plan? [supported]: FAQ names GPT OSS 120B, Qwen3.5 397B A17B, Mistral Small 4 119B and Gemma 4 31B as current choices. Sources: swisscom-assistant:swisscom-assistant:offer.
user_choice Can users pick the model per chat? [partial]: FAQ says the model can be chosen for the use case; per-chat switching behaviour was not observed. Sources: swisscom-assistant:swisscom-assistant:offer.
auto_routing Does the product route between models automatically, and is the chosen model shown? [unknown]: Does the product route between models automatically, and is the chosen model shown? Unknown. Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested.
multimodal_input Which models accept images, audio or files? [partial]: FAQ calls Qwen3.5 multimodal; factsheet includes image analysis and audio transcription across editions. Exact per-model input routing is not documented. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

MOD-02 Model freshness

Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.

nuwacom

Agent cross-checked Support: partial

Dated model release notes exist; provider release lag and version retention were not verified.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

Unverified release_lag_days, deprecation_notice, version_pinning: No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.

release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.
changelog Is there a dated public model changelog? [supported]: Release notes through2026-10-16 identify Gemini4Argon and model access changes; older dated entries list provider additions. Sources: nuwacom:nuwacom:changes.
deprecation_notice How much notice is given before a model is removed? [unknown]: How much notice is given before a model is removed? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.
version_pinning Can an admin keep an older model version? [unknown]: Can an admin keep an older model version? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:changes.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

MOD-03 Bring-your-own keys and provider contracts

Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.

nuwacom

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

MOD-04 Local and self-hosted models

Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.

nuwacom

Agent cross-checked Support: partial

EU-hosted open-weight models are listed; customer-hosted inference integration is not specified.

Limitations

vendor_hosted_open_models: Hosted EU entries include MistralLarge3, KimiK3, GLM5.x, DeepSeekV4.x, Qwen3.x and MiniMaxM3. Open-weight family naming is not a component licence audit.
Unverified self_hosted_chat, self_hosted_embeddings, feature_parity: Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.

self_hosted_chat Can chat use a customer-hosted model? [unknown]: Can chat use a customer-hosted model? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.
self_hosted_embeddings Can retrieval use customer-hosted embeddings? [unknown]: Can retrieval use customer-hosted embeddings? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.
feature_parity Which features fail with self-hosted models? [unknown]: Which features fail with self-hosted models? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.
vendor_hosted_open_models Does the vendor host open-weight models in EU/CH? [partial]: Hosted EU entries include MistralLarge3, KimiK3, GLM5.x, DeepSeekV4.x, Qwen3.x and MiniMaxM3. Open-weight family naming is not a component licence audit. Sources: nuwacom:nuwacom:models, nuwacom:nuwacom:model-web.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:models, nuwacom:nuwacom:model-web.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Swisscom operates open models in Switzerland.

Limitations

Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.

self_hosted_chat Can chat use a customer-hosted model? [unknown]: Can chat use a customer-hosted model? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.
self_hosted_embeddings Can retrieval use customer-hosted embeddings? [unknown]: Can retrieval use customer-hosted embeddings? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.
feature_parity Which features fail with self-hosted models? [unknown]: Which features fail with self-hosted models? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.
vendor_hosted_open_models Does the vendor host open-weight models in EU/CH? [supported]: The current model FAQ and launch announcement describe open models on Swisscom Swiss AI Platform with processing in its Swiss data centres. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:announcement.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:announcement.

MOD-05 Model control and usage limits

Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.

nuwacom

Agent cross-checked Support: partial

Admins choose models and defaults, with per-user/group access and published limit behavior but no absolute allowance.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

model_allowlist_by_group: The October 16 release describes user/group model access. Current settings document per-user restrictions, with default and Auto models always available. Agents fall back to the default model for users without access; workflows fail at a restricted step, and embedded agents bypass these checks.
data_bound_models: Central enabled EU-only model configuration restricts regular-user routes, but a separate knowledge-versus-general model policy is not established and embeds are exempt from per-user checks.
user_limits: Standard/Premium/Power supply1x/2x/5x relative monthly usage; numeric message/token/base monetary allowances are not published.

model_allowlist_by_group Can admins limit models per group? [partial]: The October 16 release describes user/group model access. Current settings document per-user restrictions, with default and Auto models always available. Agents fall back to the default model for users without access; workflows fail at a restricted step, and embedded agents bypass these checks. Sources: nuwacom:nuwacom:changes-20261026, nuwacom:nuwacom:settings-20261026.
data_bound_models Can admins restrict which models receive connector or knowledge content? [partial]: Central enabled EU-only model configuration restricts regular-user routes, but a separate knowledge-versus-general model policy is not established and embeds are exempt from per-user checks. Sources: nuwacom:nuwacom:overview-20261026, nuwacom:nuwacom:settings-20261026.
default_model Can admins set the default model? [supported]: Workspace default Auto/specific model, Instant/stronger Auto assignments and image/video defaults are configurable; users may set personal default. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:models-20261026, nuwacom:nuwacom:account-20261026.
user_limits What per-user message or token limits apply, and are they published? [partial]: Standard/Premium/Power supply1x/2x/5x relative monthly usage; numeric message/token/base monetary allowances are not published. Sources: nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:rules-20261026.
limit_behaviour What happens when a limit is reached? [supported]: Interactive usage falls back to Instant; API, workflow and chatbot usage pause at the approved budget. No automatic additional charges; admin approval or reset is needed. Sources: nuwacom:nuwacom:rules-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:changes-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:overview-20261026, nuwacom:nuwacom:models-20261026, nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:rules-20261026, nuwacom:nuwacom:docs-full-recheck-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Standard packages publish organisation-level monthly token allowances.

Limitations

Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.

model_allowlist_by_group Can admins limit models per group? [unknown]: Can admins limit models per group? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.
data_bound_models Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.
default_model Can admins set the default model? [unknown]: Can admins set the default model? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.
user_limits What per-user message or token limits apply, and are they published? [partial]: Essential 20m, Professional 75m and Premium 200m tokens/month per company. These are pooled company allowances, not documented per-user caps. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
limit_behaviour What happens when a limit is reached? [unknown]: What happens when a limit is reached? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Company knowledge

KNOW-01 Files in chat

Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.

nuwacom

Agent cross-checked Support: partial

Chat accepts broad office, text, image and media formats; parsing fidelity and total context limits are untested.

Limitations

limits: Document/slide template uploads are50MB; this does not establish universal attachment or chat-count limits.
ocr: Are scanned PDFs read? Unknown. No scanned-PDF/OCR or structured workbook fixture was run, and universal per-chat size/count/context limits were not established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/documents.md, https://docs.nuwacom.ai/en/slides.md. No additional scoped evidence established this answer.
spreadsheets: Excel/CSV/Sheets can be analyzed through Python; preservation of merged cells/formulas/structure was not independently tested.
full_vs_chunked: Knowledge sync extracts content and retrieval uses selected sources; full-file versus retrieved chunk thresholds and user visibility are unspecified.

formats Which formats are accepted? [supported]: PDF, Word/doc/docx, Excel/xls/xlsx/CSV, PowerPoint/ppt/pptx, ODT, EPUB, JSON, Markdown/plaintext/HTML/XML/RTF, reStructuredText, OutlookMSG/EML, JPEG/PNG/WebP/nonanimatedGIF, audioMP3/WAV/OGG/FLAC/AAC/AIFF/M4A, MP4/WebM and Google native documents are listed. Sources: nuwacom:nuwacom:chat-20261026.
limits What size and count limits apply per file and chat? [partial]: Document/slide template uploads are50MB; this does not establish universal attachment or chat-count limits. Sources: nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026.
ocr Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unknown. No scanned-PDF/OCR or structured workbook fixture was run, and universal per-chat size/count/context limits were not established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/documents.md, https://docs.nuwacom.ai/en/slides.md. No additional scoped evidence established this answer.
spreadsheets Are Excel tables read with structure intact? [partial]: Excel/CSV/Sheets can be analyzed through Python; preservation of merged cells/formulas/structure was not independently tested. Sources: nuwacom:nuwacom:analysis-20261026.
full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [partial]: Knowledge sync extracts content and retrieval uses selected sources; full-file versus retrieved chunk thresholds and user visibility are unspecified. Sources: nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:chat-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026, nuwacom:nuwacom:analysis-20261026, nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

The factsheet lists document, image and audio analysis.

Limitations

Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.

formats Which formats are accepted? [partial]: Lists PDF, Word, Excel, CSV, JSON, TXT and audio files, plus image analysis. Exact extensions and codec limits are not enumerated. Sources: swisscom-assistant:swisscom-assistant:factsheet.
limits What size and count limits apply per file and chat? [unknown]: What size and count limits apply per file and chat? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.
ocr Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.
spreadsheets Are Excel tables read with structure intact? [unknown]: Are Excel tables read with structure intact? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.
full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

KNOW-02 Knowledge bases and shared collections

Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.

nuwacom

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Paid editions provide persistent document-backed personal assistants that can be shared.

Limitations

Per-collection limits, shared-collection ownership and sharing-target controls need documentation or an authenticated tenant.

persistent_collections Can users keep document collections across chats? [supported]: Users upload documents to assistants and retain chat histories; assistant storage persists across use. Sources: swisscom-assistant:swisscom-assistant:offer.
sharing_scope Can collections be shared with users, groups or the whole organisation? [partial]: Assistant sharing is included in paid editions; exact individual/group/organisation targeting is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
size_limits What are the collection limits? [partial]: Essential up to 3 assistants/user and 5 GB/customer; Professional 5 and 40 GB; Premium 7 and 150 GB. Per-collection file/count caps are not published. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
assistant_binding Can collections be bound to an assistant? [supported]: Employees build assistants with specific uploaded documents as their information sources. Sources: swisscom-assistant:swisscom-assistant:offer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

KNOW-03 Enterprise connectors

Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).

nuwacom

Agent cross-checked Support: partial

Native Microsoft, Google, Atlassian and business connectors coexist with custom MCP; automatic sync is Enterprise.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise native connectors; Enterprise automated knowledge synchronization. Custom MCP entitlement is unverified.; add_ons=Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync, Custom/curated MCP, eligible tier unspecified; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

other_systems: The public directory lists Slack, Notion, Pipedrive, HubSpot and Personio. Custom MCP is documented, but its eligible plan is not established, so no Business/Enterprise MCP entitlement is asserted.
on_prem_sources: Can on-prem file shares or databases be connected? Unknown. No supported on-prem file-share/database connector matrix or network architecture was established. MCP alone does not prove an on-prem route. Search on 2026-10-26: https://docs.nuwacom.ai/en/connector-directory.md, https://nuwacom.com/en/pricing, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.
connector_provider: The documented native Apps are preconfigured integrations managed by nuwacom. Custom MCP server operators and contracts vary; the plan entitlement and server-specific maintenance commitment remain unknown.

microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: SharePoint, OneDrive, Outlook, Teams, Excel, OneNote, Planner andPowerBI connectors expose search/read and selected writes. Enterprise knowledge sync names SharePoint/OneDrive. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:knowledge-20261026.
google_workspace Which Google sources are connected? [supported]: Drive, Docs, Sheets, Gmail, Calendar andMeet transcripts; Drive knowledge sync is listed. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:knowledge-20261026.
atlassian Confluence and Jira? [supported]: Jira andConfluence native connector actions; Confluence also appears in current Knowledge sync list. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:knowledge-20261026.
other_systems Which other business systems? [partial]: The public directory lists Slack, Notion, Pipedrive, HubSpot and Personio. Custom MCP is documented, but its eligible plan is not established, so no Business/Enterprise MCP entitlement is asserted. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:pricing-20261026.
on_prem_sources Can on-prem file shares or databases be connected? [unknown]: Can on-prem file shares or databases be connected? Unknown. No supported on-prem file-share/database connector matrix or network architecture was established. MCP alone does not prove an on-prem route. Search on 2026-10-26: https://docs.nuwacom.ai/en/connector-directory.md, https://nuwacom.com/en/pricing, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.
connector_provider Who builds and maintains each connector? [partial]: The documented native Apps are preconfigured integrations managed by nuwacom. Custom MCP server operators and contracts vary; the plan entitlement and server-specific maintenance commitment remain unknown. Sources: nuwacom:nuwacom:connectors-20261026, nuwacom:nuwacom:pricing-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:connectors-20261026, nuwacom:nuwacom:mcp-20261026, nuwacom:nuwacom:docs-full-recheck-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

KNOW-04 Permission-aware retrieval

Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.

nuwacom

Agent cross-checked Support: partial

Live personal connectors and synced knowledge have materially different permission boundaries.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise live connectors; automated knowledge sync requires Enterprise; add_ons=Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

source_permissions_respected: Business/Enterprise personal live connections act with the connection owner's source permissions; shared/default accounts use the shared owner rights. Enterprise synced SharePoint/OneDrive/Drive knowledge uses nuwacom folder access and does not preserve source permissions, so recipients can see copied knowledge without source access.
enforcement_point: The live connector enforces its connected account rights. Enterprise knowledge-sync copies are governed by nuwacom folder/agent permissions. The generic Enterprise Search permissions description is not used as proof that synced copies recheck source ACLs.
revocation_delay: How quickly does a removed permission take effect? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.
admin_scope_controls: Admins select files/folders to sync, enable/disable connectors and control account/folder/agent sharing; source sensitivity-label enforcement was not established.
sensitivity_labels: Are Microsoft Purview or similar labels respected? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.

source_permissions_respected Are source permissions enforced per user? [partial]: Business/Enterprise personal live connections act with the connection owner's source permissions; shared/default accounts use the shared owner rights. Enterprise synced SharePoint/OneDrive/Drive knowledge uses nuwacom folder access and does not preserve source permissions, so recipients can see copied knowledge without source access. Sources: nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:agent-config-20261026.
enforcement_point Does the source system, a mirrored index or nothing enforce them? [partial]: The live connector enforces its connected account rights. Enterprise knowledge-sync copies are governed by nuwacom folder/agent permissions. The generic Enterprise Search permissions description is not used as proof that synced copies recheck source ACLs. Sources: nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:connections-20261026.
revocation_delay How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.
admin_scope_controls Can admins exclude sites, folders or labels? [partial]: Admins select files/folders to sync, enable/disable connectors and control account/folder/agent sharing; source sensitivity-label enforcement was not established. Sources: nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:settings-20261026.
sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: Are Microsoft Purview or similar labels respected? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

KNOW-05 Freshness and sync model

Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.

nuwacom

Agent cross-checked Support: partial

Live action access is temporary; knowledge sync copies extracted content one way.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise live connectors; automated knowledge sync requires Enterprise; add_ons=Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

Live personal OAuth and Enterprise synchronized knowledge have separate authorization and storage behavior.

live_or_indexed Is content searched live or copied into an index? [supported]: Connected-email actions retrieve temporarily; knowledge sync extracts content without storing original files and indexes it for reuse; writes in nuwacom are not synced back. Sources: nuwacom:nuwacom:connectors-rev2, nuwacom:nuwacom:knowledge-rev2.
sync_interval How often does an index refresh? [partial]: Knowledge markets real-time updates but FAQ says new files can take a few minutes. No fixed refresh SLA is documented. Sources: nuwacom:nuwacom:knowledge-rev2.
deletion_propagation How quickly does a deleted document disappear? [partial]: Deleting a synced file in nuwacom removes its folder entry without deleting source content; source-deletion-to-index delay is unknown. Sources: nuwacom:nuwacom:knowledge-rev2.
index_location Where is indexed content stored? [partial]: Business hosted content is in Azure EU. Enterprise may select STACKIT Germany eu01 in its order form. A separate index physical-site matrix is not published; model inference is a different processing path. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:plans-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:connectors-rev2, nuwacom:nuwacom:knowledge-rev2, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:docs-full-recheck, nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:plans-rev2.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

KNOW-06 Grounding and retrieval quality

Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.

nuwacom

Agent cross-checked Support: partial

Chat documents clickable internal/web sources; grounding quality remains unmeasured.

Limitations

Unverified citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy: No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.

citations Are answers linked to specific sources? [supported]: Internal document and web sources appear below answers; clicking opens original. Source list can include uncited material that influenced generation. Sources: nuwacom:nuwacom:chat.
citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.
cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.
no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.
observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:chat.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

The basic-feature list advertises source references; citation accuracy was not tested.

Limitations

No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.

citations Are answers linked to specific sources? [partial]: Transparent source references are listed as a basic feature; passage granularity was not established. Sources: swisscom-assistant:swisscom-assistant:offer.
citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.
cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.
no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.
observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer.

KNOW-07 Memory and personal context

Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.

nuwacom

Agent cross-checked Support: partial

Users opt into private chat memories and can manage them; administrative memory control is not established.

Limitations

custom_instructions: Private preferences/context, saved Voices and agent/project/workspace guidelines are documented; a distinct persistent personal instruction field is not specified.
cross_chat_memory: Opt-in Memories retain context across personal chats only, excluding agents/knowledge. Orchestrator documentation separately mentions persistent context without reconciling scope.
admin_memory_controls: Can admins turn memory off? Unknown. No administrator memory-disable policy was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/en/orchestrator.md. No additional scoped evidence established this answer.

custom_instructions Can users set persistent instructions? [partial]: Private preferences/context, saved Voices and agent/project/workspace guidelines are documented; a distinct persistent personal instruction field is not specified. Sources: nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:policy-20261026.
cross_chat_memory Does the product remember facts across chats? [partial]: Opt-in Memories retain context across personal chats only, excluding agents/knowledge. Orchestrator documentation separately mentions persistent context without reconciling scope. Sources: nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:orchestrator-20261026.
user_memory_controls Can users view, edit and delete memories? [supported]: Enable/disable and view/edit/delete individual or all memories; memory import from other tools is documented. Sources: nuwacom:nuwacom:account-20261026.
admin_memory_controls Can admins turn memory off? [unknown]: Can admins turn memory off? Unknown. No administrator memory-disable policy was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/en/orchestrator.md. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:policy-20261026, nuwacom:nuwacom:orchestrator-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Assistants and agents

AGT-01 Custom assistants

Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.

nuwacom

Agent cross-checked Support: partial

No-code agents combine instructions, knowledge, tools and skills with controlled creation/sharing.

Limitations

sharing_scope: Private, specific people/groups or workspace sharing; published embeds use domain whitelist and separate knowledge/account permissions.

create_assistants Can users create assistants with instructions, knowledge and tools? [supported]: Agent Builder accepts natural-language instructions, selected files/folders, connector actions, nuwacom tools and skills. Sources: nuwacom:nuwacom:agents-20261026, nuwacom:nuwacom:agent-config-20261026.
creator_permissions Can admins limit who creates them? [supported]: Admin permission matrix controls Read/Write/Share for Agents by role/group; admins retain full access. Sources: nuwacom:nuwacom:settings-20261026.
sharing_scope Can assistants be shared with users, groups or everyone? [partial]: Private, specific people/groups or workspace sharing; published embeds use domain whitelist and separate knowledge/account permissions. Sources: nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:users-20261026.
catalogue Is there an internal assistant directory? [supported]: Categorized internal agent library and personal sidebar pins are documented. Sources: nuwacom:nuwacom:agent-extra-20261026.
prompt_library Are shared prompt templates available? [supported]: Custom/standard categorized prompts share internally; Prompts are disabled by default until admin re-enables the module. Sources: nuwacom:nuwacom:prompts-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:agents-20261026, nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:users-20261026, nuwacom:nuwacom:agent-extra-20261026, nuwacom:nuwacom:prompts-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Users create named assistants from documents and system instructions, with starter prompts and sharing.

Limitations

Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.

create_assistants Can users create assistants with instructions, knowledge and tools? [partial]: The guide describes a named assistant, description, system prompt and uploaded documents. External tool assignment is not specified. Sources: swisscom-assistant:swisscom-assistant:guide.
creator_permissions Can admins limit who creates them? [unknown]: Can admins limit who creates them? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.
sharing_scope Can assistants be shared with users, groups or everyone? [partial]: Users can share assistants with colleagues; exact user/group/company scope is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.
catalogue Is there an internal assistant directory? [unknown]: Is there an internal assistant directory? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.
prompt_library Are shared prompt templates available? [partial]: Assistant conversation starters can store example prompts. An organisation-managed shared prompt library is unverified. Sources: swisscom-assistant:swisscom-assistant:guide.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:guide, swisscom-assistant:swisscom-assistant:offer.

AGT-02 Tools, actions and MCP

Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.

nuwacom

Agent cross-checked Support: partial

Native action tools and remote MCP support personal/shared credentials and central connector enablement.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise native tools and workflow approvals; custom MCP plan entitlement unverified; add_ons=Enterprise custom integration enablement; shared credential/agent configuration as described; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

custom_actions: The custom MCP setup guide is reachable, but neither it nor the pricing/Plans pages assigns a custom-action entitlement to Business or Enterprise. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.
mcp_client: Remote MCP transport and authentication are documented, but the eligible Business/Enterprise plan or add-on is not identified. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.
tool_auth: Native connected accounts use personal OAuth or a shared/default account. Custom MCP authentication options are documented separately, but commercial eligibility for that module remains unknown.
tool_approval: Admins enable native connectors and agents select available actions. Workflows can pause at manually configured approval steps. A universal per-action confirmation requirement for chat/agent writes is not established.

builtin_tools Which tools are built in? [supported]: Knowledge/web search, document/email/slide creation, image/video generation, Python analysis and connector actions. Sources: nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:analysis-20261026.
custom_actions Can admins add API actions? [unknown]: The custom MCP setup guide is reachable, but neither it nor the pricing/Plans pages assigns a custom-action entitlement to Business or Enterprise. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.
mcp_client Can it use remote MCP servers, and with what admin control? [unknown]: Remote MCP transport and authentication are documented, but the eligible Business/Enterprise plan or add-on is not identified. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.
tool_auth Do tools act as the user or as a shared account? [partial]: Native connected accounts use personal OAuth or a shared/default account. Custom MCP authentication options are documented separately, but commercial eligibility for that module remains unknown. Sources: nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:mcp-20261026.
tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Admins enable native connectors and agents select available actions. Workflows can pause at manually configured approval steps. A universal per-action confirmation requirement for chat/agent writes is not established. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:agent-config-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:analysis-20261026, nuwacom:nuwacom:mcp-20261026, nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Standard editions include Web Fetch, with published request allowances.

Limitations

Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.

builtin_tools Which tools are built in? [supported]: Processing web content via Web Fetch is included: 500 requests/month Essential, 2,000 Professional and 5,000 Premium; Custom is tailored. Sources: swisscom-assistant:swisscom-assistant:factsheet.
custom_actions Can admins add API actions? [unknown]: Can admins add API actions? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.
mcp_client Can it use remote MCP servers, and with what admin control? [unknown]: Can it use remote MCP servers, and with what admin control? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.
tool_auth Do tools act as the user or as a shared account? [unknown]: Do tools act as the user or as a shared account? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.
tool_approval Can admins approve or block tools, and can users confirm actions before they run? [unknown]: Can admins approve or block tools, and can users confirm actions before they run? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

AGT-03 Web search and deep research

Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.

nuwacom

Agent cross-checked Support: partial

Web search and structured research cite sources; search-provider geography and universal toggle scope are not public.

Limitations

admin_toggle: Admin role permissions and agent action selection are documented; a specific organization/group-wide web-search kill switch is not established.
search_provider: Which search provider handles queries, and where? Unknown. No named underlying web-search provider/query-processing region was established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
deep_research: Research task gathers structured web/internal/app results; Orchestrator can invoke a Research Agent. No research-depth or quality fixture was run.

web_search Is web search available? [supported]: Enabled by default, with per-chat source selection and agent Search Web action. Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:agent-config-20261026.
admin_toggle Can admins disable it per organisation or group? [partial]: Admin role permissions and agent action selection are documented; a specific organization/group-wide web-search kill switch is not established. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:agent-config-20261026.
search_provider Which search provider handles queries, and where? [unknown]: Which search provider handles queries, and where? Unknown. No named underlying web-search provider/query-processing region was established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
deep_research Is multi-step research with a report available? [partial]: Research task gathers structured web/internal/app results; Orchestrator can invoke a Research Agent. No research-depth or quality fixture was run. Sources: nuwacom:nuwacom:research-20261026, nuwacom:nuwacom:orchestrator-20261026.
web_citations Are web sources cited? [supported]: Research source links and chat source list open original webpages. Sources: nuwacom:nuwacom:research-20261026, nuwacom:nuwacom:chat-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:research-20261026, nuwacom:nuwacom:orchestrator-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Web search is a paid Custom option; standard Web Fetch is a different feature.

Limitations

Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.

web_search Is web search available? [supported]: Factsheet explicitly marks Web Search unavailable in Essential/Professional/Premium and available for an additional charge in Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet.
admin_toggle Can admins disable it per organisation or group? [unknown]: Can admins disable it per organisation or group? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.
search_provider Which search provider handles queries, and where? [unknown]: Which search provider handles queries, and where? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.
deep_research Is multi-step research with a report available? [unknown]: Is multi-step research with a report available? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.
web_citations Are web sources cited? [unknown]: Are web sources cited? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

AGT-04 Workflows and automation

Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.

nuwacom

Agent cross-checked Support: supported

Natural-language and visual workflows support automatic/event schedules and review steps.

workflow_builder Is there a workflow or chain builder? [supported]: Chat generates a multi-step canvas connecting agents, logic, integrations and output nodes. Sources: nuwacom:nuwacom:workflows-20261026.
scheduled_tasks Can prompts or assistants run on a schedule? [supported]: Scheduled triggers support recurring automatic execution for published workflows. Sources: nuwacom:nuwacom:workflows-20261026.
event_triggers Can external events start a workflow? [supported]: Forms, webhooks, App andnuwacom internal events such as new meeting note/file processing; event fields are passed downstream. Sources: nuwacom:nuwacom:workflows-20261026.
builder_audience Is building aimed at business users, IT or developers? [supported]: Business users describe tasks in chat and adjust a visual editor; advanced integration/MCP setup targets admins/technical teams. Sources: nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:mcp-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:mcp-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Workflow automation is listed as a paid Custom option.

Limitations

Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.

workflow_builder Is there a workflow or chain builder? [partial]: Factsheet marks workflow automation unavailable on standard editions and chargeable in Custom. A customer-configurable builder is not described. Sources: swisscom-assistant:swisscom-assistant:factsheet.
scheduled_tasks Can prompts or assistants run on a schedule? [unknown]: Can prompts or assistants run on a schedule? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.
event_triggers Can external events start a workflow? [unknown]: Can external events start a workflow? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.
builder_audience Is building aimed at business users, IT or developers? [unknown]: Is building aimed at business users, IT or developers? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

AGT-05 Agentic task execution

Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.

nuwacom

Agent cross-checked Support: partial

Orchestrator plans and executes multi-step work; approvals are configurable, not proven mandatory for every side effect.

Limitations

visible_steps: Orchestrator promises planning/checkpoints; workflows show step statuses, timing and expandable progress/history. Complete chat tool traces were not verified.
side_effect_confirmation: Manual approval nodes can pause workflows for review; agent instructions can request send-preview. No universal enforced confirm-before-write policy was established.
stop_control: Can the user stop a running task? Unknown. The cited public documentation does not establish these remaining details; no account or shared fixture was used. Search on 2026-10-26: https://docs.nuwacom.ai/en/orchestrator.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.

agent_mode Is there an agent mode for multi-step tasks? [supported]: Orchestrator coordinates agents, tools, planning, loop detection and checkpoints from chat under user-enabled agent access. Sources: nuwacom:nuwacom:orchestrator-20261026.
visible_steps Are steps and tool calls shown? [partial]: Orchestrator promises planning/checkpoints; workflows show step statuses, timing and expandable progress/history. Complete chat tool traces were not verified. Sources: nuwacom:nuwacom:orchestrator-20261026, nuwacom:nuwacom:workflows-20261026.
side_effect_confirmation Must the user confirm actions with side effects? [partial]: Manual approval nodes can pause workflows for review; agent instructions can request send-preview. No universal enforced confirm-before-write policy was established. Sources: nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:agent-config-20261026.
stop_control Can the user stop a running task? [unknown]: Can the user stop a running task? Unknown. The cited public documentation does not establish these remaining details; no account or shared fixture was used. Search on 2026-10-26: https://docs.nuwacom.ai/en/orchestrator.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:orchestrator-20261026, nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

AI agents are listed as a paid Custom option.

Limitations

Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.

agent_mode Is there an agent mode for multi-step tasks? [partial]: Factsheet marks AI agents unavailable on standard editions and chargeable in Custom; task/tool scope is not specified. Sources: swisscom-assistant:swisscom-assistant:factsheet.
visible_steps Are steps and tool calls shown? [unknown]: Are steps and tool calls shown? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.
side_effect_confirmation Must the user confirm actions with side effects? [unknown]: Must the user confirm actions with side effects? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.
stop_control Can the user stop a running task? [unknown]: Can the user stop a running task? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

AGT-06 Programmable access

Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.

nuwacom

Agent cross-checked Support: partial

The September 16 release makes Agents and Skills APIs available in all workspaces; complete Assets API entitlement remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom completion, agents, skills and assets APIs; version=Public documentation checked 2026-10-21; plan=Business/Enterprise workspaces for Agents/Skills APIs and agent chat; Assets API entitlement unverified; add_ons=Workspace API enablement, scoped administrator key and AI usage allowance; eligible tier and fee unknown; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

knowledge_api: Assets upload/get/delete APIs are documented, but the all-workspaces announcement names Agents and Skills only. No eligible Business/Enterprise tier for Assets was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
api_governance: API usage has analytics, scoped revocable keys, per-user model checks and pause at budget; embedded agents bypass per-user model access. Full audit/export parity was not verified.
mcp_server: Does the product expose itself to other agents over MCP? Unknown. No first-party nuwacom MCP server exposing its own agents was established; incoming remote MCP client support is separate. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.

chat_api Is there an API for chat and assistants? [supported]: The September 16 release explicitly makes Agents and Skills APIs available in all workspaces and describes agent chat through OpenAI-compatible completions. Workspace admins create scoped keys. Sources: nuwacom:nuwacom:changes-20261026, nuwacom:nuwacom:api-20261026, nuwacom:nuwacom:agent-api-20261026.
knowledge_api Can documents be loaded through an API? [unknown]: Assets upload/get/delete APIs are documented, but the all-workspaces announcement names Agents and Skills only. No eligible Business/Enterprise tier for Assets was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
api_governance Do audit, budgets and model rules apply to API use? [partial]: API usage has analytics, scoped revocable keys, per-user model checks and pause at budget; embedded agents bypass per-user model access. Full audit/export parity was not verified. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:rules-20261026, nuwacom:nuwacom:analytics-20261026.
mcp_server Does the product expose itself to other agents over MCP? [unknown]: Does the product expose itself to other agents over MCP? Unknown. No first-party nuwacom MCP server exposing its own agents was established; incoming remote MCP client support is separate. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:api-20261026, nuwacom:nuwacom:agent-api-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:rules-20261026, nuwacom:nuwacom:analytics-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:asset-delete-20261026, nuwacom:nuwacom:changes-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Daily work

WORK-01 Clients and access points

Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.

nuwacom

Agent cross-checked Support: partial

A web workspace and newly launched iOS/Android apps are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom iOS/Android; version=Public documentation checked 2026-10-21; plan=Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

mobile_apps: First-party iOS/Android apps launched2026-09-29, use workspace sign-in and expose approved models, knowledge, agents, skills, projects andnotetaker. Mobile SAML/OIDC behavior was not tested.
client_feature_gaps: Mobile article lists supported core tasks but no exhaustive parity matrix for workflows/admin/editor.
Unverified desktop_apps, browser_extension, managed_deployment: No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.

web Is a full web client available? [supported]: Hosted Business/Enterprise workspace is available in browser. Sources: nuwacom:nuwacom:chat, nuwacom:nuwacom:plans.
desktop_apps Windows and macOS apps? [unknown]: Windows and macOS apps? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.
mobile_apps iOS and Android apps with SSO? [partial]: First-party iOS/Android apps launched2026-09-29, use workspace sign-in and expose approved models, knowledge, agents, skills, projects andnotetaker. Mobile SAML/OIDC behavior was not tested. Sources: nuwacom:nuwacom:mobile.
browser_extension Is there a browser extension or sidebar? [unknown]: Is there a browser extension or sidebar? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.
managed_deployment Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.
client_feature_gaps Which features are missing on mobile? [partial]: Mobile article lists supported core tasks but no exhaustive parity matrix for workflows/admin/editor. Sources: nuwacom:nuwacom:mobile.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:chat, nuwacom:nuwacom:plans, nuwacom:nuwacom:mobile.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

A browser-accessed company chatbot with Swisscom Login is offered.

Limitations

Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.

web Is a full web client available? [supported]: The offer links activation through My Swisscom Business and describes an online company chatbot; browser access is shown by the published workspace material. Sources: swisscom-assistant:swisscom-assistant:offer.
desktop_apps Windows and macOS apps? [unknown]: Windows and macOS apps? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
mobile_apps iOS and Android apps with SSO? [unknown]: iOS and Android apps with SSO? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
browser_extension Is there a browser extension or sidebar? [unknown]: Is there a browser extension or sidebar? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
managed_deployment Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
client_feature_gaps Which features are missing on mobile? [unknown]: Which features are missing on mobile? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer.

WORK-02 Office suite and Teams integration

Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.

nuwacom

Agent cross-checked Support: partial

Microsoft/Google connectors work from nuwacom; embedded office add-in coverage is not established.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom Meeting Notetaker bot; version=Public documentation checked 2026-10-21; plan=Business/Enterprise workspace connectors and enabled Meeting Notetaker; embedded Office add-ins unverified; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

word_excel_powerpoint: Excel connector reads/writes cells/formulas/charts; generated DOCX/PPTX files export. This does not establish in-Word/PowerPoint/Excel add-ins.
outlook: Connected Outlook searches/drafts/sends email; nuwacom email editor opens drafts in Outlook for review/send. In-Outlook add-in not established.
teams: Teams connector posts/searches messages; Notetaker joins Teams calls as guest. An interactive Teams chat app/bot beyond meetings was not established.
google_workspace_apps: Gmail/Docs/Sheets/Calendar connectors and open-in-Gmail handoff; these are workspace actions rather than verified embedded add-ons.
licence_prerequisites: OAuth account consent and appropriate source permissions; Notetaker calendar requires reading/editing events and bot meeting admission. Exact source licence/admin-consent matrix is not listed.

word_excel_powerpoint Does it work inside Word, Excel and PowerPoint? [partial]: Excel connector reads/writes cells/formulas/charts; generated DOCX/PPTX files export. This does not establish in-Word/PowerPoint/Excel add-ins. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026.
outlook Does it work inside Outlook? [partial]: Connected Outlook searches/drafts/sends email; nuwacom email editor opens drafts in Outlook for review/send. In-Outlook add-in not established. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:emails-20261026.
teams Is there a Teams app or bot? [partial]: Teams connector posts/searches messages; Notetaker joins Teams calls as guest. An interactive Teams chat app/bot beyond meetings was not established. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:notetaker-20261026.
google_workspace_apps Does it work inside Docs, Sheets or Gmail? [partial]: Gmail/Docs/Sheets/Calendar connectors and open-in-Gmail handoff; these are workspace actions rather than verified embedded add-ons. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:emails-20261026.
licence_prerequisites Which licences or consents are needed? [partial]: OAuth account consent and appropriate source permissions; Notetaker calendar requires reading/editing events and bot meeting admission. Exact source licence/admin-consent matrix is not listed. Sources: nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:notetaker-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:directory-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026, nuwacom:nuwacom:emails-20261026, nuwacom:nuwacom:notetaker-20261026, nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

WORK-03 Translation and writing

Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.

nuwacom

Agent cross-checked Support: partial

Voices, writing prompts and document editors support rewriting; specialized translation fidelity is untested.

Limitations

document_translation: Can whole documents be translated with formatting kept? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.
translation_engine: Which engine translates? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.
glossaries: Are company glossaries supported? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.
formality_and_variants: Voices specify formal/informal style and workspace content languages. Dedicated de-CH/localized glossary enforcement is not specified.

document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.
translation_engine Which engine translates? [unknown]: Which engine translates? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.
glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.
formality_and_variants Can formality and regional variants (de-CH) be set? [partial]: Voices specify formal/informal style and workspace content languages. Dedicated de-CH/localized glossary enforcement is not specified. Sources: nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:settings-20261026.
writing_tools Are dedicated rewrite and proofreading tools available? [supported]: Prompt library has grammar/spelling, TextTools and style prompts; document/email editors rewrite, shorten, rephrase and change tone. Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:emails-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:emails-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Basic text translation and rewriting are advertised; de-CH/formality can be requested in assistant instructions.

Limitations

Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.

document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.
translation_engine Which engine translates? [partial]: Product describes AI text translation and rewriting using its LLM chatbot; no separate translation service is named. Sources: swisscom-assistant:swisscom-assistant:offer.
glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.
formality_and_variants Can formality and regional variants (de-CH) be set? [partial]: Guide shows assistant instructions for Swiss spelling, ss instead of ß and informal/formal address. This is prompt guidance, not an enforced locale control. Sources: swisscom-assistant:swisscom-assistant:guide.
writing_tools Are dedicated rewrite and proofreading tools available? [supported]: Translate, rewrite, summarise and create text are advertised across the basic service. Sources: swisscom-assistant:swisscom-assistant:offer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.

WORK-04 Image generation and editing

Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.

nuwacom

Agent cross-checked Support: partial

Image generation and reference-image edits use admin-enabled model routes; the actual default and its region remain unknown.

Limitations

image_generation: Business/Enterprise image generation has selectable Gemini image, GPTImage and FLUX model routes, including EU and global locations. The image guide also lists Imagen. Actual default model/region is unknown because the models and image guides disagree; no default-residency guarantee is inferred.
usage_terms: Terms preserve nuwacom IP and require output review/third-party rights compliance, but do not establish a model-by-model image-output rights grant.
The guide does not establish a default-image-model access exception. The separate disagreement between the models and images guides about the current image default remains unresolved.

image_generation Can users generate images, with which models? [partial]: Business/Enterprise image generation has selectable Gemini image, GPTImage and FLUX model routes, including EU and global locations. The image guide also lists Imagen. Actual default model/region is unknown because the models and image guides disagree; no default-residency guarantee is inferred. Sources: nuwacom:nuwacom:images-20261026, nuwacom:nuwacom:models-20261026.
image_editing Can users edit uploaded images? [supported]: Upload image references to change style, background and colors; return downloadable edited images. Sources: nuwacom:nuwacom:images-20261026.
admin_control Can admins restrict image generation? [supported]: Workspace admins set the image-generation default, enable or disable image models, and restrict enabled image-model access to selected users. The non-restrictable exception names the default workspace model and Auto Mode models; the guide does not explicitly extend it to the default image model. Sources: nuwacom:nuwacom:review-fix-image-model-access-20261026.
usage_terms What usage rights apply to output? [partial]: Terms preserve nuwacom IP and require output review/third-party rights compliance, but do not establish a model-by-model image-output rights grant. Sources: nuwacom:nuwacom:terms.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:models-20261026, nuwacom:nuwacom:images-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:terms, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:review-fix-image-model-access-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

WORK-05 Voice and meetings

Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.

nuwacom

Agent cross-checked Support: partial

Business/Enterprise Notetaker documents meeting transcripts and summaries; retained audio/video format and duration require configuration-specific confirmation.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom Meeting Notetaker bot, nuwacom iOS/Android; version=Public documentation checked 2026-10-21; plan=Business/Enterprise Meeting Notetaker and chat dictation; meeting feature enabled by workspace admin; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

read_aloud: Can answers be read aloud? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.
voice_conversation: Is a live voice mode available? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.
meeting_summaries: Meeting Notetaker joins Teams/Meet/Zoom/Webex via calendar or meeting link and creates searchable transcripts, summaries and action items with customer consent. The DPA section3(3) permits customer-enabled recording and temporary or permanent audio/video storage. Actual media retention is unknown: the feature guide claims text-only retention and does not establish which configuration the DPA permits.
swiss_german_speech: Is Swiss German speech recognised? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.

dictation Can users dictate prompts? [supported]: Chat microphone converts spoken requests into prompts; mobile voice capture makes structured notes. Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:mobile-20261026.
read_aloud Can answers be read aloud? [unknown]: Can answers be read aloud? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.
voice_conversation Is a live voice mode available? [unknown]: Is a live voice mode available? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.
meeting_summaries Are meetings transcribed and summarised? [partial]: Meeting Notetaker joins Teams/Meet/Zoom/Webex via calendar or meeting link and creates searchable transcripts, summaries and action items with customer consent. The DPA section3(3) permits customer-enabled recording and temporary or permanent audio/video storage. Actual media retention is unknown: the feature guide claims text-only retention and does not establish which configuration the DPA permits. Sources: nuwacom:nuwacom:notetaker-20261026, nuwacom:nuwacom:dpa-rev2.
swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:mobile-20261026, nuwacom:nuwacom:notetaker-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:dpa-rev2.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

The factsheet includes voice input and audio transcription in all paid editions.

Limitations

Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.

dictation Can users dictate prompts? [supported]: Voice input is included across Essential, Professional, Premium and Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet.
read_aloud Can answers be read aloud? [unknown]: Can answers be read aloud? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.
voice_conversation Is a live voice mode available? [unknown]: Is a live voice mode available? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.
meeting_summaries Are meetings transcribed and summarised? [partial]: Audio files and transcription are listed; product use cases mention meeting summaries. A live meeting bot, recording method and summary workflow are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:offer.

WORK-06 Data analysis and document output

Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.

nuwacom

Agent cross-checked Support: partial

Python analysis and collaborative document/slide editors create office outputs.

Limitations

data_analysis: Integrated Python interpreter processes Excel, CSV andGoogleSheets data; actual execution accuracy and workbook fidelity untested.

data_analysis Can it analyse spreadsheets with executed code? [partial]: Integrated Python interpreter processes Excel, CSV andGoogleSheets data; actual execution accuracy and workbook fidelity untested. Sources: nuwacom:nuwacom:analysis-20261026.
charts Can it produce charts? [supported]: Python creates visualizations/charts and downloadable files. Sources: nuwacom:nuwacom:analysis-20261026.
office_file_output Can it create Word, Excel or PowerPoint files? [supported]: DOCX/PDF document, email exports; PPTX/PDF presentations; XLSX/CSV and other Python output files. Sources: nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026, nuwacom:nuwacom:emails-20261026, nuwacom:nuwacom:analysis-20261026.
canvas_editing Is there a document or canvas editor for iterating on output? [supported]: Inline/chat document and slide editors support versions, layout, images and team refinement. Slide layouts may differ from uploaded masters. Sources: nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:analysis-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026, nuwacom:nuwacom:emails-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

WORK-07 Sharing and team spaces

Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.

nuwacom

Agent cross-checked Support: partial

Chats, documents and project spaces share internally with explicit access expansion through knowledge/accounts.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise chat/project collaboration; Enterprise synchronized knowledge access treated separately; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

group_chat: Pricing describes real-time collaboration, and chat/project docs describe shared continuation; simultaneous multi-user conversation semantics were not explicitly established.
share_permission_boundary: Sharing an agent shares attached knowledge; shared/default connections use the owner rights. Synced knowledge can reach recipients lacking source access. Recipient source ACLs are not universally rechecked.

share_chats Can chats be shared inside the organisation? [supported]: Chats/results share with individuals or workspace/team. Sources: nuwacom:nuwacom:chat-20261026.
team_spaces Are shared projects or workspaces available? [supported]: Shared projects combine chats, documents, knowledge and guidelines; user groups control access. Sources: nuwacom:nuwacom:projects-20261026, nuwacom:nuwacom:users-20261026.
group_chat Can several people chat together with the AI? [partial]: Pricing describes real-time collaboration, and chat/project docs describe shared continuation; simultaneous multi-user conversation semantics were not explicitly established. Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:chat-20261026.
share_permission_boundary Does sharing respect the recipient's access to sources? [partial]: Sharing an agent shares attached knowledge; shared/default connections use the owner rights. Synced knowledge can reach recipients lacking source access. Recipient source ACLs are not universally rechecked. Sources: nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:knowledge-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:chat-20261026, nuwacom:nuwacom:projects-20261026, nuwacom:nuwacom:users-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:agent-config-20261026, nuwacom:nuwacom:connections-20261026, nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:docs-full-recheck-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

WORK-08 Interface languages and accessibility

Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.

nuwacom

Agent cross-checked Support: partial

Account settings document German, English andFrench interfaces; no independent quality/accessibility audit was run.

Limitations

ui_languages: Preferences explicitly give German, English orFrench as interface-language examples, not an exhaustive list.
dach_language_quality: Are German, French and Italian UIs complete and natural? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.
accessibility_statement: Is there a WCAG conformance statement? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.
admin_ui_languages: Is the admin interface available in German? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.

ui_languages Which UI languages are offered? [partial]: Preferences explicitly give German, English orFrench as interface-language examples, not an exhaustive list. Sources: nuwacom:nuwacom:account-20261026.
dach_language_quality Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.
accessibility_statement Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.
admin_ui_languages Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:account-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Administration and governance

ADM-01 Single sign-on and authentication

Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.

nuwacom

Sourced Support: partial

The public security page claims MFA. SAML/OIDC setup is documented, but its eligible Business/Enterprise plan remains unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise public security description; SSO plan entitlement not established; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

sso_protocols: The SSO guide documents SAML 2.0/OIDC, but pricing, Plans and the guide do not establish a named Business/Enterprise entitlement. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.
sso_plan: Which plan includes SSO? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.
mfa: Measures/security pages claim MFA support; an enforceable tenant-level MFA setting or exact IdP policy mapping is not documented.
conditional_access: Do Entra conditional-access policies apply? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.
domain_capture: Domain routing is described in the SSO guide, but the eligible plan and domain ownership/account-capture guarantees remain unverified. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.

sso_protocols Which SSO protocols and identity providers work? [unknown]: The SSO guide documents SAML 2.0/OIDC, but pricing, Plans and the guide do not establish a named Business/Enterprise entitlement. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.
sso_plan Which plan includes SSO? [unknown]: Which plan includes SSO? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.
mfa Can MFA be enforced? [partial]: Measures/security pages claim MFA support; an enforceable tenant-level MFA setting or exact IdP policy mapping is not documented. Sources: nuwacom:nuwacom:measures-20261026, nuwacom:nuwacom:security-rev2.
conditional_access Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.
domain_capture Can the company claim its email domain? [unknown]: Domain routing is described in the SSO guide, but the eligible plan and domain ownership/account-capture guarantees remain unverified. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.

Checked 2026-10-26; not separately cross-checked; check again by 2026-12-20. Sources: nuwacom:nuwacom:sso-20261026, nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:measures-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Swisscom Login is required; enterprise SSO is a paid Custom option.

Limitations

MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.

sso_protocols Which SSO protocols and identity providers work? [partial]: Basic access requires a valid Swisscom Login. Custom SSO is listed but SAML/OIDC/IdP support is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms.
sso_plan Which plan includes SSO? [supported]: Factsheet explicitly marks SSO unavailable on standard paid editions and chargeable in Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet.
mfa Can MFA be enforced? [unknown]: Can MFA be enforced? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.
conditional_access Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.
domain_capture Can the company claim its email domain? [unknown]: Can the company claim its email domain? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms.

ADM-02 User provisioning and lifecycle

Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.

nuwacom

Agent cross-checked Support: partial

Business/Enterprise seat assignment is documented; SCIM/group-sync/JIT entitlements and leaver asset handling remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise seat administration; SSO/SCIM commercial entitlement unverified; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

scim: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
group_sync: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
jit_provisioning: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
deprovisioning: The security overview assigns identity deactivation to customers who use SCIM, but commercial entitlement and the fate of chats, agents, shared knowledge and connections after removal are not established. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
seat_assignment: Admins assign/reassign Standard/Premium/Power seats and additional usage; price/billing reclamation on leaver removal is not specified.

scim Is SCIM provisioning supported? [unknown]: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
group_sync Are identity-provider groups synced? [unknown]: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
jit_provisioning Are users created at first login? [unknown]: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
deprovisioning What happens to a removed user's data and shared assets? [unknown]: The security overview assigns identity deactivation to customers who use SCIM, but commercial entitlement and the fate of chats, agents, shared knowledge and connections after removal are not established. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.
seat_assignment Can admins assign and reclaim seats? [partial]: Admins assign/reassign Standard/Premium/Power seats and additional usage; price/billing reclamation on leaver removal is not specified. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:usage-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:sso-20261026, nuwacom:nuwacom:overview-20261026, nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

ADM-03 Roles, groups and feature permissions

Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.

nuwacom

Agent cross-checked Support: partial

Role/group permissions and separate workspaces are documented with a contractual affiliate restriction.

Limitations

admin_roles: Admin, Editor, Reader/Viewer roles, plus superadmin administration references. Admin permissions cannot be restricted; formal delegated custom-admin role design is unspecified.
multi_entity: Users are invited per workspace and organization SSO applies across them; terms say affiliates are not automatically entitled to use. Multi-entity contracts need separate permission.

admin_roles Which admin roles exist, and can admin rights be delegated? [partial]: Admin, Editor, Reader/Viewer roles, plus superadmin administration references. Admin permissions cannot be restricted; formal delegated custom-admin role design is unspecified. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:users-20261026.
groups Can permissions be set per group? [supported]: Groups drive sharing of chats, documents, projects, agents andknowledge; permission matrices govern role/group access. Sources: nuwacom:nuwacom:settings-20261026.
feature_toggles Which features can be switched on or off per group? [supported]: Read/Write/Share permissions by role/group for Agents, Workflows, Projects, Skills, Prompts, Orchestrator and content modules; connector/model controls are separate. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:changes-20261026.
multi_entity Can subsidiaries or departments be separated within one contract? [partial]: Users are invited per workspace and organization SSO applies across them; terms say affiliates are not automatically entitled to use. Multi-entity contracts need separate permission. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:sso-20261026, nuwacom:nuwacom:terms.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:users-20261026, nuwacom:nuwacom:changes-20261026, nuwacom:nuwacom:sso-20261026, nuwacom:nuwacom:terms, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

ADM-04 Usage and adoption analytics

Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.

nuwacom

Agent cross-checked Support: partial

Admin analytics are aggregated, with model/feature/agent breakdowns and CSV charts.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise workspace analytics; API analytics apply only to enabled API integration module; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

breakdowns: Chat/model/knowledge-search, agent users/messages/model, workflow completion/failure/cancel andAPI calls; group-level breakdown not established.
privacy_modes: Overview says only aggregated/anonymized service statistics and no vendor employee-performance analysis. A customer toggle to restrict individual reporting is not specified.

adoption_dashboard Is there an adoption dashboard? [supported]: Active users, messages, agents, workflows anddocuments with date/day/week/month grouping. Sources: nuwacom:nuwacom:analytics-20261026.
breakdowns Can usage be broken down by group, model, feature and assistant? [partial]: Chat/model/knowledge-search, agent users/messages/model, workflow completion/failure/cancel andAPI calls; group-level breakdown not established. Sources: nuwacom:nuwacom:analytics-20261026.
export Can usage data be exported? [supported]: Each chart exports aggregated CSV. Sources: nuwacom:nuwacom:analytics-20261026.
privacy_modes Can per-person reporting be limited or pseudonymised? [partial]: Overview says only aggregated/anonymized service statistics and no vendor employee-performance analysis. A customer toggle to restrict individual reporting is not specified. Sources: nuwacom:nuwacom:overview-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:analytics-20261026, nuwacom:nuwacom:overview-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

ADM-05 Spend controls and cost allocation

Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.

nuwacom

Agent cross-checked Support: partial

Seats and additional AI usage act as budgets; costs pause/fallback without automatic overage billing.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise Seats and Additional AI Usage; API/automation budget controls apply to enabled modules; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

cost_visibility: Admins see workspace/per-user consumption, assigned seat type andAdditional AI Usage. Monetary/cost-centre detail is not fully specified.
budgets: Seat1x/2x/5x allowance and central Additional AI Usage assigned to individuals/use cases. Independent group monetary hard caps are not established.
chargeback: Can costs be exported per cost centre? Unknown. No finance-ready cost-centre chargeback export was established; analytics CSV is not necessarily cost allocation. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/ai-usage.md, https://nuwacom.com/en/pricing. No additional scoped evidence established this answer.

cost_visibility Can admins see cost or consumption per user and group? [partial]: Admins see workspace/per-user consumption, assigned seat type andAdditional AI Usage. Monetary/cost-centre detail is not fully specified. Sources: nuwacom:nuwacom:settings-20261026.
budgets Can budgets be set per user or group? [partial]: Seat1x/2x/5x allowance and central Additional AI Usage assigned to individuals/use cases. Independent group monetary hard caps are not established. Sources: nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:pricing-20261026.
budget_enforcement Does reaching a budget alert, block or downgrade? [supported]: High-use notifications; interactive Instant fallback; workflows/API/chatbots pause until approved extra budget or monthly reset. Sources: nuwacom:nuwacom:rules-20261026.
chargeback Can costs be exported per cost centre? [unknown]: Can costs be exported per cost centre? Unknown. No finance-ready cost-centre chargeback export was established; analytics CSV is not necessarily cost allocation. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/ai-usage.md, https://nuwacom.com/en/pricing. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:rules-20261026, nuwacom:nuwacom:docs-full-recheck-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

ADM-06 Audit logs and compliance export

Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.

nuwacom

Agent cross-checked Support: partial

Vendor documents audit/access logs and exportable interactions; compliance retention controls remain incomplete.

Limitations

admin_events: Security site promises timestamped, user-attributed interaction audit logs; overview calls audit logs tamper-resistant. Complete admin event taxonomy/integrity implementation was not verified.
content_logging: User prompts/chats and interaction logs are stored; specific configurable full-content compliance archive/legal hold is not established.
siem_export: Security site says audit data exportable for auditing/reporting; no SIEM stream protocol/API setup was established.
ediscovery: Are eDiscovery and legal hold supported? Unknown. No eDiscovery or legal-hold interface was established.
log_retention: Overview sets audit/access logs30–90 days then deletion; which plan/configuration chooses each duration is unspecified.

admin_events Are admin and security events logged? [partial]: Security site promises timestamped, user-attributed interaction audit logs; overview calls audit logs tamper-resistant. Complete admin event taxonomy/integrity implementation was not verified. Sources: nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:overview-rev2.
content_logging Can prompts and answers be retained for compliance, and is it configurable? [partial]: User prompts/chats and interaction logs are stored; specific configurable full-content compliance archive/legal hold is not established. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:security-rev2.
siem_export Can logs stream to a SIEM or be exported? [partial]: Security site says audit data exportable for auditing/reporting; no SIEM stream protocol/API setup was established. Sources: nuwacom:nuwacom:security-rev2.
ediscovery Are eDiscovery and legal hold supported? [unknown]: Are eDiscovery and legal hold supported? Unknown. No eDiscovery or legal-hold interface was established.
log_retention How long are logs kept? [partial]: Overview sets audit/access logs30–90 days then deletion; which plan/configuration chooses each duration is unspecified. Sources: nuwacom:nuwacom:overview-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:docs-full-recheck, nuwacom:nuwacom:pricing-rev2.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

ADM-07 Data loss prevention and personal data

Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.

nuwacom

Agent cross-checked Support: partial

Enterprise open-beta Privacy Mode reversibly masks personal data before external inference.

Availability: beta · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Enterprise Privacy Mode module, customer-success enablement required; open beta documented2026-09-21; add_ons=Enterprise Privacy Mode; commercial terms after introductory access unknown; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

The dated security overview explicitly says open beta. The undated pricing list is an entitlement listing, not a general-availability announcement. No GA finding is made.

pii_detection Is personal data detected in prompts and files? [partial]: Names, email, phone, identifiers andfinancial/contact attributes in chat input anduploaded documents; IBAN is a settings example. Detection accuracy/AHV was not tested. Sources: nuwacom:nuwacom:pii-rev2, nuwacom:nuwacom:settings-rev2.
pii_action Is it redacted, masked, blocked or only warned? [supported]: Neutral placeholders replace clear text, protected internal mapping restores responses. This is reversible pseudonymization; no block-on-hit behavior is documented. Sources: nuwacom:nuwacom:pii-rev2.
custom_patterns Can admins add custom patterns or terms? [partial]: Documentation mentions configurable attributes but no self-service regex/custom dictionary syntax or exact administrator controls. Sources: nuwacom:nuwacom:pii-rev2.
dlp_integration Does it integrate with an existing DLP product? [unknown]: Does it integrate with an existing DLP product? Unknown. No Microsoft Purview/third-party DLP integration or AHV/IBAN bounded fixture was established.
filter_location Where does filtering run? [partial]: A locally operated detection model runs inside controlled nuwacom environment before external LLM transmission. Physical site per deployment is not specified. Sources: nuwacom:nuwacom:pii-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:pii-rev2, nuwacom:nuwacom:settings-rev2, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:docs-full-recheck, nuwacom:nuwacom:pricing-rev2.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

ADM-08 AI policy and guardrails

Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.

nuwacom

Agent cross-checked Support: partial

Workspace guidelines/Voices shape content, while stricter policy acceptance/enforcement is unspecified.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise model/feature controls; Enterprise-only Privacy Mode in open beta with customer-success enablement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

org_instructions: Markdown workspace Guidelines apply to responses, with project/agent/style layers. Agent/system instructions and Tone of Voice can take precedence, so this is not a guaranteed immutable safety policy.
usage_notice: Can users be required to accept a usage policy? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.
content_filters: Business/Enterprise model and feature controls are documented. Privacy Mode requires Enterprise and customer-success enablement, and is described as open beta. Organization-wide configurable topical/content-safety filters remain unverified.
violation_reporting: Are policy hits visible to admins? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.

org_instructions Can admins set organisation-wide instructions? [partial]: Markdown workspace Guidelines apply to responses, with project/agent/style layers. Agent/system instructions and Tone of Voice can take precedence, so this is not a guaranteed immutable safety policy. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:policy-20261026.
usage_notice Can users be required to accept a usage policy? [unknown]: Can users be required to accept a usage policy? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.
content_filters Are content filters configurable? [partial]: Business/Enterprise model and feature controls are documented. Privacy Mode requires Enterprise and customer-success enablement, and is described as open beta. Organization-wide configurable topical/content-safety filters remain unverified. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:pii-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:overview-20261026.
violation_reporting Are policy hits visible to admins? [unknown]: Are policy hits visible to admins? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:settings-20261026, nuwacom:nuwacom:policy-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:pii-20261026, nuwacom:nuwacom:overview-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Custom guardrails are marketed; trial users accept vendor usage terms at login.

Limitations

Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.

org_instructions Can admins set organisation-wide instructions? [unknown]: Can admins set organisation-wide instructions? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.
usage_notice Can users be required to accept a usage policy? [partial]: Free Trial B.3 states user usage terms are displayed at login and accepted by use. A customer-authored policy/explicit acknowledgement control is not specified. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
content_filters Are content filters configurable? [unknown]: Are content filters configurable? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.
violation_reporting Are policy hits visible to admins? [unknown]: Are policy hits visible to admins? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms.

Data protection and sovereignty

DATA-01 Hosting location and data residency

Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions.

nuwacom

Agent cross-checked Support: partial

Business stores platform content in Azure EU; Enterprise may select Germany STACKIT. Inference location depends on an explicitly configured model allowlist; detailed backup/log mapping remains unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Azure EU storage; Enterprise selectable STACKIT Germany; explicitly configured EU model routes only for EU-only inference; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

storage_region: Customer data at rest in Azure EU, or customer-selected STACKIT eu01 Germany under order form. Separate chat/file/index sites are not itemized.
inference_region: Inference follows the enabled model route, not the platform storage region. The model table contains EU, US and Global routes. Administrators can centrally allow only EEA-hosted models and disable other regions. No unconfigured-default EU-only processing claim is made.
backups_logs_region: Unknown detailed backup/log geography for a particular contract. Public documents agree on EU backups but differ between same-region zone redundancy and a physically separate Azure location. Exact region, site, telemetry and support mapping was not established.
support_access_region: Technical support access only on customer instruction/request and logged, per overview. Staff access geography was not specified.
swiss_hosting: Is Swiss hosting available? Unknown. No Swiss full-platform hosting option or staff/telemetry-residency matrix was established.
residency_plan: Business platform storage is Azure Europe; Enterprise can order Germany STACKIT eu01. EU-only inference requires an explicit EEA model allowlist. The image default is unknown and global/US routes remain possible unless disabled.

storage_region Where are chats, files and indexes stored? [partial]: Customer data at rest in Azure EU, or customer-selected STACKIT eu01 Germany under order form. Separate chat/file/index sites are not itemized. Sources: nuwacom:nuwacom:overview-rev2.
inference_region Where do model calls run, per provider? [partial]: Inference follows the enabled model route, not the platform storage region. The model table contains EU, US and Global routes. Administrators can centrally allow only EEA-hosted models and disable other regions. No unconfigured-default EU-only processing claim is made. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:models-rev2, nuwacom:nuwacom:settings-rev2.
backups_logs_region Where are backups, logs and telemetry? [unknown]: Unknown detailed backup/log geography for a particular contract. Public documents agree on EU backups but differ between same-region zone redundancy and a physically separate Azure location. Exact region, site, telemetry and support mapping was not established.
support_access_region From where can vendor staff access data? [partial]: Technical support access only on customer instruction/request and logged, per overview. Staff access geography was not specified. Sources: nuwacom:nuwacom:overview-rev2.
swiss_hosting Is Swiss hosting available? [unknown]: Is Swiss hosting available? Unknown. No Swiss full-platform hosting option or staff/telemetry-residency matrix was established.
residency_plan Which plan or option provides residency? [partial]: Business platform storage is Azure Europe; Enterprise can order Germany STACKIT eu01. EU-only inference requires an explicit EEA model allowlist. The image default is unknown and global/US routes remain possible unless disabled. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:settings-rev2, nuwacom:nuwacom:models-rev2, nuwacom:nuwacom:plans-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:models-rev2, nuwacom:nuwacom:measures-rev2, nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:docs-full-recheck, nuwacom:nuwacom:settings-rev2, nuwacom:nuwacom:plans-rev2.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Swisscom describes Swiss storage and inference; trial Web Fetch may send URLs to an EU third party.

Limitations

Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification.

storage_region Where are chats, files and indexes stored? [partial]: Trial terms C.8 locate Swiss AI Platform and related login/chat/usage databases at Swisscom data centres in Switzerland. Paid offer also claims all customer data stored in Switzerland; file/index topology is unspecified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.
inference_region Where do model calls run, per provider? [supported]: Swiss AI Platform processing is exclusively in Swisscom Swiss data centres under trial C.8; current paid offer claims Swiss storage and processing. These are hosted open models, not calls to their originating providers. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
backups_logs_region Where are backups, logs and telemetry? [unknown]: Where are backups, logs and telemetry? Unknown. Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification.
support_access_region From where can vendor staff access data? [partial]: Factsheet advertises support directly from Switzerland. This does not establish every staff access location or privileged-support boundary. Sources: swisscom-assistant:swisscom-assistant:factsheet.
swiss_hosting Is Swiss hosting available? [supported]: Swisscom Cloud in Switzerland is the stated hosting for this Assistant. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
residency_plan Which plan or option provides residency? [partial]: Swiss hosting is advertised for all editions. Free Trial C.8 explicitly permits Web Fetch to transmit referenced URLs to an unnamed external EU provider. Custom search data flows were not documented. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:factsheet.

DATA-02 Deployment options

Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.

nuwacom

Agent cross-checked Support: partial

Deployment thresholds are1000 dedicated,2000 own cloud and4000 on-premise, distinct from 20-user Enterprise entry.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom Self-Managed Hosting; version=Public documentation checked 2026-10-21; plan=Business shared Azure EU; quoted Enterprise for STACKIT and custom deployment at1000/2000/4000-user thresholds; add_ons=Dedicated/own-cloud/on-premise quotation required; deployment_mode=not specified; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

multi_tenant_saas: Business shared SaaS runs in Azure EU. Enterprise can select Germany STACKIT. The generic all-plans shared-SaaS statement is not used to promise STACKIT on Business.
customer_cloud: Bring Your Own Cloud in customer cloud environment from 2000 users. Public infrastructure/operator matrix not specified.
on_premise: Whole-platform Kubernetes/on-own-infrastructure from 4000 users; Enterprise Self-Managed Hosting rents platform in customer environment.
air_gapped: Can it run without internet access? Unknown. No air-gapped operational mode or detailed external dependency matrix was established. Search on 2026-10-26: https://nuwacom.com/en/secure-ai-for-business, https://nuwacom.com/en/enterprise-terms-of-service, https://docs.nuwacom.ai/en/sso-and-usersync.md. No additional scoped evidence established this answer.
mode_feature_gaps: The SSO/UserSync configuration guide supports multi-tenant app.nuwacom.ai/app-de.nuwacom.ai only. Single-tenant SSO uses a custom arrangement. Enterprise Self-Managed customers operate and secure their deployment; the hosted Enterprise SLA excludes Self-Managed. Full mode parity is unverified.

multi_tenant_saas Is a shared SaaS offered? [partial]: Business shared SaaS runs in Azure EU. Enterprise can select Germany STACKIT. The generic all-plans shared-SaaS statement is not used to promise STACKIT on Business. Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:plans-20261026.
dedicated_instance Is a dedicated single-tenant instance offered, from what size? [supported]: Dedicated isolated single-tenant from 1000 users. Sources: nuwacom:nuwacom:security-rev2.
customer_cloud Can it run in the customer's own cloud account, from what size? [partial]: Bring Your Own Cloud in customer cloud environment from 2000 users. Public infrastructure/operator matrix not specified. Sources: nuwacom:nuwacom:security-rev2.
on_premise Can the whole platform run on customer infrastructure, from what size? [partial]: Whole-platform Kubernetes/on-own-infrastructure from 4000 users; Enterprise Self-Managed Hosting rents platform in customer environment. Sources: nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:enterprise-20261026.
air_gapped Can it run without internet access? [unknown]: Can it run without internet access? Unknown. No air-gapped operational mode or detailed external dependency matrix was established. Search on 2026-10-26: https://nuwacom.com/en/secure-ai-for-business, https://nuwacom.com/en/enterprise-terms-of-service, https://docs.nuwacom.ai/en/sso-and-usersync.md. No additional scoped evidence established this answer.
mode_feature_gaps Which features are missing outside SaaS? [partial]: The SSO/UserSync configuration guide supports multi-tenant app.nuwacom.ai/app-de.nuwacom.ai only. Single-tenant SSO uses a custom arrangement. Enterprise Self-Managed customers operate and secure their deployment; the hosted Enterprise SLA excludes Self-Managed. Full mode parity is unverified. Sources: nuwacom:nuwacom:sso-20261026, nuwacom:nuwacom:enterprise-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:enterprise-20261026, nuwacom:nuwacom:sso-20261026, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:plans-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

DATA-03 Training use and provider retention

Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.

nuwacom

Agent cross-checked Support: partial

No vendor/provider general model training is promised; route-specific retention and abuse review are not fully published.

Limitations

vendor_training: Overview excludes using customer data to train general AI models or for own content analysis. Terms allow anonymized service-improvement data and a broad service-purpose data licence; do not confuse it with a general-model training right.
provider_training: Overview and measures exclude provider model training under nuwacom processor contracts. Full individual provider contract texts were not verified.
provider_retention: Overview excludes permanent model-provider storage but gives no per-provider temporary/abuse-monitoring duration or model exceptions.
zero_retention: Is zero data retention available, and on which plan? Unknown. Zero-retention eligibility/duration and abuse-monitoring exceptions per model/provider are not established by no-training or no-permanent-storage statements.
human_review: Unknown provider/model-specific human-review exceptions. A no-training statement and a broad no-provider-access statement do not establish an abuse/security review policy for every inference route.

vendor_training Does the vendor train on customer content? [partial]: Overview excludes using customer data to train general AI models or for own content analysis. Terms allow anonymized service-improvement data and a broad service-purpose data licence; do not confuse it with a general-model training right. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:terms.
provider_training Do model providers train on it under this product's contracts? [partial]: Overview and measures exclude provider model training under nuwacom processor contracts. Full individual provider contract texts were not verified. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:measures-rev2.
provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: Overview excludes permanent model-provider storage but gives no per-provider temporary/abuse-monitoring duration or model exceptions. Sources: nuwacom:nuwacom:overview-rev2.
zero_retention Is zero data retention available, and on which plan? [unknown]: Is zero data retention available, and on which plan? Unknown. Zero-retention eligibility/duration and abuse-monitoring exceptions per model/provider are not established by no-training or no-permanent-storage statements.
human_review Can provider staff review content? [unknown]: Unknown provider/model-specific human-review exceptions. A no-training statement and a broad no-provider-access statement do not establish an abuse/security review policy for every inference route.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:terms, nuwacom:nuwacom:measures-rev2, nuwacom:nuwacom:docs-full-recheck.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Trial terms prohibit training on submitted data; the paid offer repeats the no-training claim.

Limitations

Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.

vendor_training Does the vendor train on customer content? [supported]: Trial C.9 limits submitted data to its requested purpose and forbids training/developing the LLM. Paid offer makes the same claim but no paid DPA was retrieved. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
provider_training Do model providers train on it under this product's contracts? [partial]: Trial C.8 uses publicly available unchanged open models on Swisscom infrastructure. Data training by external model providers is not described; paid page says no company-data model training. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
provider_retention How long do model providers keep prompts, including for abuse monitoring? [unknown]: How long do model providers keep prompts, including for abuse monitoring? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.
zero_retention Is zero data retention available, and on which plan? [unknown]: Is zero data retention available, and on which plan? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.
human_review Can provider staff review content? [unknown]: Can provider staff review content? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.

DATA-04 Retention and deletion

Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.

nuwacom

Agent cross-checked Support: partial

Published DPA requires customer-data deletion30days after end and backup deletion within90days; persistent-chat/file defaults remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom completion, agents, skills and assets APIs; version=Public documentation checked 2026-10-21; plan=Business/Enterprise published DPA contractual deletion schedule; runtime defaults excluded; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

default_retention: Unknown applicable default for persistent chats/files. The September21 overview describes30-day rolling data,12-month snapshots and30-90-day backups without a contract/runtime mapping; these are not asserted as a coherent platform policy. Search on 2026-10-26: https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/admin/api/introduction.md, https://nuwacom.com/en/data-processing-agreement. No additional scoped evidence established this answer.
admin_retention: Meeting transcript retention is customer-configured; a universal chat/file retention policy setting and range are not established.
user_deletion: The data-security overview says deleted meeting transcripts are removed from active systems and backups within 30 days. The Assets DELETE endpoint documents file/embedding deletion, but its plan eligibility is unknown, so no Business/Enterprise Assets entitlement or universal chat deletion guarantee is asserted.

default_retention What is retained and for how long by default? [unknown]: Unknown applicable default for persistent chats/files. The September21 overview describes30-day rolling data,12-month snapshots and30-90-day backups without a contract/runtime mapping; these are not asserted as a coherent platform policy. Search on 2026-10-26: https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/admin/api/introduction.md, https://nuwacom.com/en/data-processing-agreement. No additional scoped evidence established this answer.
admin_retention Can admins set retention periods? [partial]: Meeting transcript retention is customer-configured; a universal chat/file retention policy setting and range are not established. Sources: nuwacom:nuwacom:overview-20261026.
user_deletion Can users delete their chats and files permanently? [partial]: The data-security overview says deleted meeting transcripts are removed from active systems and backups within 30 days. The Assets DELETE endpoint documents file/embedding deletion, but its plan eligibility is unknown, so no Business/Enterprise Assets entitlement or universal chat deletion guarantee is asserted. Sources: nuwacom:nuwacom:overview-20261026.
contract_end_deletion What is deleted at contract end, and when? [supported]: DPA section9 requires deletion of customer data/copies30days after the agreement ends and deletion of backup copies no later than90days. Legal proof-of-processing documentation may remain under applicable retention periods. This states the published contract obligation, not an independently tested deletion result. Sources: nuwacom:nuwacom:dpa-rev2.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:overview-20261026, nuwacom:nuwacom:api-20261026, nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:asset-delete-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Unconverted trial data is deleted three months after trial end.

Limitations

Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.

default_retention What is retained and for how long by default? [partial]: Trial C.9 retains assistants/chat histories for potential paid conversion and deletes all trial data if no purchase occurs within three months after trial end. Paid default chat/file/index/log retention is not specified. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
admin_retention Can admins set retention periods? [unknown]: Can admins set retention periods? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.
user_deletion Can users delete their chats and files permanently? [unknown]: Can users delete their chats and files permanently? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.
contract_end_deletion What is deleted at contract end, and when? [unknown]: What is deleted at contract end, and when? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.

DATA-05 Sub-processors and foreign-law exposure

Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.

nuwacom

Agent cross-checked Support: partial

Subprocessor register is linked through client-rendered Trust Center; contracts disclose transfer and change rules.

Limitations

subprocessor_list: DPA/overview point to current Trust Center register with location/service/transfer basis; the retrieved HTML provided no usable list, so its date/completeness was not verified.
subprocessor_countries: Azure EU andSTACKIT Germany hosting are named; model/connector provider brands are known, but the legal subprocessor entities, countries and support subprocessors were not verified.
parent_jurisdiction: Germany Enterprise customers contract nuwacom GmbH, Koblenz; all others nuwacom Sàrl, Luxembourg. Ultimate ownership/parent chain not established.
government_access_policy: Is there a published government-access or transparency policy? Unknown. No separately verified government-access/transparency policy or complete current named processor register was obtained.
change_notification: Section 10 specifies no minimum lead time; section 7.4 provides 15 days of prior notice for SCC Module 2 restricted transfers.

subprocessor_list Is a dated sub-processor list published? [partial]: DPA/overview point to current Trust Center register with location/service/transfer basis; the retrieved HTML provided no usable list, so its date/completeness was not verified. Sources: nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:trust.
subprocessor_countries Which countries do sub-processors operate in? [partial]: Azure EU andSTACKIT Germany hosting are named; model/connector provider brands are known, but the legal subprocessor entities, countries and support subprocessors were not verified. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:models-rev2.
change_notification Are customers notified of sub-processor changes? [supported]: DPA section 10 provides general notice of subprocessor changes and 15 days after receipt to object on reasonable data-protection grounds, without a minimum lead time in that clause. For restricted transfers under SCC Module 2, DPA section 7.4 specifies 15 days of prior notice of subprocessor changes. Sources: nuwacom:nuwacom:dpa-rev2.
parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: Germany Enterprise customers contract nuwacom GmbH, Koblenz; all others nuwacom Sàrl, Luxembourg. Ultimate ownership/parent chain not established. Sources: nuwacom:nuwacom:terms.
transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [supported]: EEA processing default; permitted non-EEA needs controller instruction/safeguards, EU SCC Module 2 or adequacy/DPF. Swiss/UK modifications are described. Sources: nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:overview-rev2.
government_access_policy Is there a published government-access or transparency policy? [unknown]: Is there a published government-access or transparency policy? Unknown. No separately verified government-access/transparency policy or complete current named processor register was obtained.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:trust, nuwacom:nuwacom:models-rev2, nuwacom:nuwacom:terms, nuwacom:nuwacom:docs-full-recheck.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Trial contract identifies a Swiss provider and an unnamed EU Web Fetch processor.

Limitations

No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.

subprocessor_list Is a dated sub-processor list published? [unknown]: Is a dated sub-processor list published? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.
subprocessor_countries Which countries do sub-processors operate in? [partial]: Trial C.8 permits an external EU third party for URL retrieval; its identity is not listed. Swiss AI Platform itself runs in Switzerland. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
change_notification Are customers notified of sub-processor changes? [unknown]: Are customers notified of sub-processor changes? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.
parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: Trial names Swisscom (Switzerland) Ltd as provider. The parent incorporation/ownership was not independently re-retrieved in this pass. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [unknown]: Which transfer mechanism applies to non-EU/CH processing? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.
government_access_policy Is there a published government-access or transparency policy? [unknown]: Is there a published government-access or transparency policy? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms.

DATA-06 Contracts and regulatory coverage

Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.

nuwacom

Agent cross-checked Support: partial

Published DPA and terms provide GDPR/Swiss references and agreement priorities. The sensitive-data restriction cited here is meeting-specific; regulated-workload permissions require separate contract evidence.

Limitations

dpa: Public DPA forms part of terms, with written instructions and order-form priority; individualized negotiability not promised.
revdsg_gdpr: GDPR, UK GDPR and Swiss data protection included, but DPA definition still cites Swiss Federal Act 1992 rather than expressly confirming revised DSG; current Swiss coverage needs review.
governing_law: General/DPA Luxembourg law and Luxembourg City courts; Enterprise terms identify German entity customers with German law/court at company seat. Exact order/work order controls.
ai_act_materials: Public AI Act article/webinars; terms prohibit high-risk AI use absent written agreement. No product conformity/technical compliance pack verified.
sector_materials: Enterprise publicly offers DORA and §203 supplementary documentation. DPA Appendix1 restricts sensitive-data processing in the meeting-recording/transcription subsection; this is not treated as a universal platform prohibition. Specific regulated-workload permissions and any supplementary agreement remain unverified; no FINMA attestation established.

dpa Is a DPA available, and is it negotiable? [partial]: Public DPA forms part of terms, with written instructions and order-form priority; individualized negotiability not promised. Sources: nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:terms.
revdsg_gdpr Does the DPA cover revDSG and GDPR? [partial]: GDPR, UK GDPR and Swiss data protection included, but DPA definition still cites Swiss Federal Act 1992 rather than expressly confirming revised DSG; current Swiss coverage needs review. Sources: nuwacom:nuwacom:dpa-rev2.
governing_law Which law and court govern the contract? [partial]: General/DPA Luxembourg law and Luxembourg City courts; Enterprise terms identify German entity customers with German law/court at company seat. Exact order/work order controls. Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:enterprise.
ai_act_materials Is EU AI Act documentation provided? [partial]: Public AI Act article/webinars; terms prohibit high-risk AI use absent written agreement. No product conformity/technical compliance pack verified. Sources: nuwacom:nuwacom:ai-act, nuwacom:nuwacom:webinars, nuwacom:nuwacom:terms.
sector_materials Are FINMA or other sector materials provided? [partial]: Enterprise publicly offers DORA and §203 supplementary documentation. DPA Appendix1 restricts sensitive-data processing in the meeting-recording/transcription subsection; this is not treated as a universal platform prohibition. Specific regulated-workload permissions and any supplementary agreement remain unverified; no FINMA attestation established. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:secrecy-announcement, nuwacom:nuwacom:dpa-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:terms, nuwacom:nuwacom:enterprise, nuwacom:nuwacom:ai-act, nuwacom:nuwacom:webinars, nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:docs-full-recheck, nuwacom:nuwacom:secrecy-announcement.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

DATA-07 Certifications and attestations

Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.

nuwacom

Agent cross-checked Support: partial

ISO certification is vendor-claimed; certificate scope, expiry and other report coverage were not verified.

Limitations

iso_27001: Overview claims ISO/IEC 27001:2022, SOCOTEC,27 October 2025. Without accessible certificate scope/expiry this is not certificate-verified.
soc2: Measures refer to SOC 2-certified data centres, not a verified nuwacom SOC 2 Type II report. Vendor-specific type/period/service unknown.
c5: Security site says aligned with BSI C5 and displays badge; no dated nuwacom attestation/type/scope was obtained.
other_certifications: Which other certificates (27701, 42001, TISAX)? Unknown. No ISO 27701/42001/TISAX certificate or verified product-specificSOC 2/C5 period/scope was established.
report_access: Trust Center is the linked location for certification/TOM information, but the public HTML did not expose reports. NDA/access requirements not verified.
pentest: Overview says annual pentests, security site says independent OWASP Top 10/LLM Top 10 testing; actual report/summary not obtained.
soc2: No product attestation is inferred from general cloud-infrastructure compliance links.

iso_27001 ISO 27001 with scope and validity? [partial]: Overview claims ISO/IEC 27001:2022, SOCOTEC,27 October 2025. Without accessible certificate scope/expiry this is not certificate-verified. Sources: nuwacom:nuwacom:overview-rev2.
soc2 SOC 2 type, period and covered service? [unknown]: Unknown product-specific SOC2 TypeII status, report period and scope. The current public Measures page links general Azure/AWS compliance material but supplies no nuwacom SOC2 report; infrastructure references are not a product attestation.
c5 BSI C5 attestation? [partial]: Security site says aligned with BSI C5 and displays badge; no dated nuwacom attestation/type/scope was obtained. Sources: nuwacom:nuwacom:security-rev2.
other_certifications Which other certificates (27701, 42001, TISAX)? [unknown]: Which other certificates (27701, 42001, TISAX)? Unknown. No ISO 27701/42001/TISAX certificate or verified product-specificSOC 2/C5 period/scope was established.
report_access How can customers obtain reports? [partial]: Trust Center is the linked location for certification/TOM information, but the public HTML did not expose reports. NDA/access requirements not verified. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:trust.
pentest Are independent penetration test summaries available? [partial]: Overview says annual pentests, security site says independent OWASP Top 10/LLM Top 10 testing; actual report/summary not obtained. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:security-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:measures-rev2, nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:trust, nuwacom:nuwacom:docs-full-recheck.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

DATA-08 Encryption and key control

Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).

nuwacom

Agent cross-checked Support: partial

Shared SaaS documents encryption and logical tenant separation; dedicated hardware is outside the shared-plan finding.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise multi-tenant SaaS encryption and logical isolation; dedicated hardware not claimed for shared plans; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

customer_managed_keys: Can the customer manage or hold the keys? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.
private_networking: Is private connectivity or IP restriction available? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.
tenant_isolation: The security overview describes a logically segregated tenant with row-level security, and the public security page confirms strict tenant separation. These are the scoped shared-SaaS controls. A separate dedicated deployment is advertised from1000users; no exclusive hardware promise is inferred for Business.

encryption_at_rest Is data encrypted at rest? [supported]: AES256 at rest; TLS 1.2/1.3 in transit. Algorithms are documented claims, not independent cryptographic audit. Sources: nuwacom:nuwacom:overview-rev2.
customer_managed_keys Can the customer manage or hold the keys? [unknown]: Can the customer manage or hold the keys? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.
private_networking Is private connectivity or IP restriction available? [unknown]: Is private connectivity or IP restriction available? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.
tenant_isolation How are customers separated in shared SaaS? [partial]: The security overview describes a logically segregated tenant with row-level security, and the public security page confirms strict tenant separation. These are the scoped shared-SaaS controls. A separate dedicated deployment is advertised from1000users; no exclusive hardware promise is inferred for Business. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:security-rev2.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

DATA-09 Professional secrecy

Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.

nuwacom

Agent cross-checked Support: partial

Enterprise advertises §203 supplementary secrecy documentation; the signed agreement and downstream flow-down clauses remain inaccessible in this pass.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked2026-10-21; plan=Quoted Enterprise from20users; separate §203 supplementary agreement, contract-dependent; add_ons=Enterprise professional-secrecy addendum; fee and executed terms unknown; deployment_mode=multi-tenant-saas; region=Germany/EU platform; model route and deployment exceptions apply; os=not specified.

Limitations

secrecy_undertaking: June19 announcement and September21 security overview offer a separate §203 agreement for professional secrecy holders. Full template/signed staff obligations and SwissArt321 wording were not retrieved.
subprocessor_coverage: Does the undertaking extend to its sub-processors, and is that documented? Unknown. subprocessor_coverage:Actual §203 addendum and downstream undertaking texts were not retrieved from client-rendered Trust Center. Staff clause details,SwissArt321 coverage and agreement-specific access restrictions remain unknown. Ordinary DPA confidentiality is not treated as proof of professional-secrecy flow-down.
secrecy_offering: Current pricing places §203/confidentiality compliance in quoted Enterprise,starting20 users. Agreement is separately described; no standalone add-on fee is published.
content_access: The security overview limits vendor support access to customer-requested, logged support. Optional Enterprise Privacy Mode is documented as open beta. These ordinary operating controls do not establish the separate secrecy agreement's plaintext restrictions or downstream model-provider obligations.
secrecy_documentation: Public dated §203 announcement and overview link the agreement through TrustCenter. Actual agreement text,provider undertakings and Swiss professional-body guidance were not retrieved.

secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [partial]: June19 announcement and September21 security overview offer a separate §203 agreement for professional secrecy holders. Full template/signed staff obligations and SwissArt321 wording were not retrieved. Sources: nuwacom:nuwacom:secrecy-announcement, nuwacom:nuwacom:overview-rev2.
subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: Does the undertaking extend to its sub-processors, and is that documented? Unknown. subprocessor_coverage:Actual §203 addendum and downstream undertaking texts were not retrieved from client-rendered Trust Center. Staff clause details,SwissArt321 coverage and agreement-specific access restrictions remain unknown. Ordinary DPA confidentiality is not treated as proof of professional-secrecy flow-down.
secrecy_offering Is it a dedicated offering or add-on, and on which plan? [partial]: Current pricing places §203/confidentiality compliance in quoted Enterprise,starting20 users. Agreement is separately described; no standalone add-on fee is published. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:secrecy-announcement.
content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: The security overview limits vendor support access to customer-requested, logged support. Optional Enterprise Privacy Mode is documented as open beta. These ordinary operating controls do not establish the separate secrecy agreement's plaintext restrictions or downstream model-provider obligations. Sources: nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:pii-rev2.
secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [partial]: Public dated §203 announcement and overview link the agreement through TrustCenter. Actual agreement text,provider undertakings and Swiss professional-body guidance were not retrieved. Sources: nuwacom:nuwacom:secrecy-announcement, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:trust.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:secrecy-announcement, nuwacom:nuwacom:overview-rev2, nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:pii-rev2, nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:trust, nuwacom:nuwacom:docs-full-recheck.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Commercials and vendor

VEN-01 Pricing model and list prices

Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.

nuwacom

Agent cross-checked Support: partial

Annual Business list prices are EUR25/49/99 per seat, with relative usage and quoted Enterprise/extras.

Limitations

list_prices: As of 2026-10-21: Business Standard EUR25, Premium EUR49, Power EUR99 per user/month billed annually, excluding VAT under terms. Enterprise quote-only from 20 users. Monthly option advertises16% annual discount; exact monthly tariffs were not verified.
included_usage: Standard1x, Premium2x, Power5x relative monthly AI usage; same features within a plan. Business modules are included; absolute usage allowance is unpublished.
add_ons: Enterprise adds automated knowledge sync, Privacy Mode, custom integrations, onboarding and SLA. Additional AI Usage can be purchased separately in annual packages listed by Plans from EUR1500 through EUR48000 or individual arrangements; package allowance conversion and contractual entitlement remain unknown. Privacy Mode introductory access requires Enterprise customer-success enablement.
overage: No automatic additional spend is incurred without approved purchases. Chat falls back to the configured Auto Mode Instant model when included use is exhausted; workflows/external chatbots/API pause at budget. Additional AI Usage package prices do not disclose per-token conversion, so a workload tariff is not verified.

pricing_unit What is the pricing unit? [supported]: Per named user per month by Standard, Premium or Power seat type within Business or Enterprise; optional central AI budget. Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:plans-20261026.
list_prices What are list prices per plan, with date and currency? [partial]: As of 2026-10-21: Business Standard EUR25, Premium EUR49, Power EUR99 per user/month billed annually, excluding VAT under terms. Enterprise quote-only from 20 users. Monthly option advertises16% annual discount; exact monthly tariffs were not verified. Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:terms.
included_usage What usage is included? [partial]: Standard1x, Premium2x, Power5x relative monthly AI usage; same features within a plan. Business modules are included; absolute usage allowance is unpublished. Sources: nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:plans-20261026.
add_ons Which features cost extra? [partial]: Enterprise adds automated knowledge sync, Privacy Mode, custom integrations, onboarding and SLA. Additional AI Usage can be purchased separately in annual packages listed by Plans from EUR1500 through EUR48000 or individual arrangements; package allowance conversion and contractual entitlement remain unknown. Privacy Mode introductory access requires Enterprise customer-success enablement. Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:plans-20261026, nuwacom:nuwacom:pii-20261026.
overage What do usage beyond limits and premium models cost? [partial]: No automatic additional spend is incurred without approved purchases. Chat falls back to the configured Auto Mode Instant model when included use is exhausted; workflows/external chatbots/API pause at budget. Additional AI Usage package prices do not disclose per-token conversion, so a workload tariff is not verified. Sources: nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:plans-20261026, nuwacom:nuwacom:rules-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:plans-20261026, nuwacom:nuwacom:terms, nuwacom:nuwacom:usage-20261026, nuwacom:nuwacom:pii-20261026, nuwacom:nuwacom:rules-20261026, nuwacom:nuwacom:model-web, nuwacom:nuwacom:docs-full-recheck-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Swisscom publishes monthly organisation packages in CHF excluding VAT.

Limitations

Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources.

pricing_unit What is the pricing unit? [supported]: Flat monthly price per company package with user, storage and token caps; Custom is quoted. Sources: swisscom-assistant:swisscom-assistant:offer.
list_prices What are list prices per plan, with date and currency? [supported]: As retrieved 2026-10-21: Essential CHF 149/month up to 10 users; Professional CHF 399 up to 40; Premium CHF 799 up to 100, all excluding VAT. Custom has no public numerical price. Sources: swisscom-assistant:swisscom-assistant:offer.
included_usage What usage is included? [supported]: Essential 5 GB/20m tokens; Professional 40 GB/75m; Premium 150 GB/200m monthly company tokens. Web Fetch requests/month 500/2,000/5,000 respectively. Assistant caps 3/5/7 per user. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
add_ons Which features cost extra? [partial]: Custom Web Search, SSO, agents and workflows cost extra per matrix; rates are not public. Sources: swisscom-assistant:swisscom-assistant:factsheet.
overage What do usage beyond limits and premium models cost? [unknown]: What do usage beyond limits and premium models cost? Unknown. Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

VEN-02 Scenario cost

Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.

nuwacom

Agent cross-checked Support: partial

Shared v1.4 costs use Business Standard seat floors plus unknown workload/Enterprise components at each requested size.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below; add_ons=No automatic Premium/Power allocation; optional features and extra AI budget unpriced; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

cost_200: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 200 users: from EUR60000.00 / CHF55422.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.
cost_1000: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 1000 users: from EUR300000.00 / CHF277110.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.
cost_5000: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 5000 users: from EUR1500000.00 / CHF1385550.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.
variable_share: Business Standard base is EUR25/user/month annual.1x/2x/5x seat allowances and extra company budget respond to workload,model/tool mix. Absolute allowance and extra-budget rate are not public; no vendor-usage proxy or arbitrary Premium/Power seat allocation is applied.

cost_200 Year-one cost at 200 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 200 users: from EUR60000.00 / CHF55422.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2, nuwacom:nuwacom:rules-rev2, nuwacom:nuwacom:ecb-fx.
cost_1000 Year-one cost at 1,000 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 1000 users: from EUR300000.00 / CHF277110.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2, nuwacom:nuwacom:rules-rev2, nuwacom:nuwacom:ecb-fx.
cost_5000 Year-one cost at 5,000 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 5000 users: from EUR1500000.00 / CHF1385550.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2, nuwacom:nuwacom:rules-rev2, nuwacom:nuwacom:ecb-fx.
variable_share Which part depends on usage? [partial]: Business Standard base is EUR25/user/month annual.1x/2x/5x seat allowances and extra company budget respond to workload,model/tool mix. Absolute allowance and extra-budget rate are not public; no vendor-usage proxy or arbitrary Premium/Power seat allocation is applied. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2.
unknown_parts Which costs could not be priced? [supported]: Workload fit,purchased AI budget,needed seat upgrades,Enterprise terms,sync/PII/custom deployment,volume rates and services are unknown. The Business seat floor is not an Enterprise quote. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2, nuwacom:nuwacom:enterprise.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2, nuwacom:nuwacom:rules-rev2, nuwacom:nuwacom:ecb-fx, nuwacom:nuwacom:enterprise, nuwacom:nuwacom:docs-full-recheck.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

ALM-14 shared cost assumptions v1.4, 2026-10-21. The 200, 1,000 and 5,000-seat scenarios require a Custom quote and cannot be priced from packages capped at 100 users.

Limitations

ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.

cost_200 Year-one cost at 200 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
cost_1000 Year-one cost at 1,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
cost_5000 Year-one cost at 5,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
variable_share Which part depends on usage? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
unknown_parts Which costs could not be priced? [supported]: Custom base price, token pool/overage, connectors, agents, SSO and service costs are unpriced. Multiple standard packages are not assumed to form one enterprise contract. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

VEN-03 Evaluation access

Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.

nuwacom

Agent cross-checked Support: partial

Seven-day self-serve Business trial exists; Enterprise-only evaluation remains gated.

Limitations

free_tier: EUR0 trial is limited to seven days; permanent business free access was not established.
trial_scope: The public7-day trial includes Business features. Enterprise automated sync, Privacy Mode, SSO/API integration and custom deployment are not established trial entitlements. The Notetaker FAQ still names a legacy Team plan; a binding current Business meeting quota was not established.
sales_gate: Base Business signup/trial is self-serve; Enterprise/custom terms and Privacy Mode activation require an expert/CSM. No contact was made.

free_tier Is there a free tier for business use? [partial]: EUR0 trial is limited to seven days; permanent business free access was not established. Sources: nuwacom:nuwacom:pricing-rev2.
self_serve_trial Is a self-serve business trial available? [supported]: Seven days, no credit card, all Business features and basic AI usage. Sources: nuwacom:nuwacom:pricing-rev2.
trial_scope Do trials include SSO, connectors and admin features? [partial]: The public7-day trial includes Business features. Enterprise automated sync, Privacy Mode, SSO/API integration and custom deployment are not established trial entitlements. The Notetaker FAQ still names a legacy Team plan; a binding current Business meeting quota was not established. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:notetaker-rev2.
sales_gate Does meaningful evaluation require sales contact? [partial]: Base Business signup/trial is self-serve; Enterprise/custom terms and Privacy Mode activation require an expert/CSM. No contact was made. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:pii-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:notetaker-rev2, nuwacom:nuwacom:pii-rev2, nuwacom:nuwacom:docs-full-recheck.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

A one-month business trial is self-activated by eligible My Swisscom Business administrators.

Limitations

No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run.

free_tier Is there a free tier for business use? [unknown]: Is there a free tier for business use? Unknown. No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run.
self_serve_trial Is a self-serve business trial available? [partial]: Offer provides one month free, up to 2 assistants/user and 10m tokens/company. Activation requires My Swisscom Business administrator rights and Swisscom Login. New noncustomers are directed to contact Swisscom. Sources: swisscom-assistant:swisscom-assistant:offer.
trial_scope Do trials include SSO, connectors and admin features? [partial]: Published trial includes assistant creation and company token allowance; SSO/connectors/admin entitlement and seat count are not specified. Sources: swisscom-assistant:swisscom-assistant:offer.
sales_gate Does meaningful evaluation require sales contact? [partial]: Existing eligible company administrators can activate online; people without a Swisscom customer account are directed to contact Swisscom. Custom evaluation requires scope clarification. Sources: swisscom-assistant:swisscom-assistant:offer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer.

VEN-04 Contract terms and pricing transparency

Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.

nuwacom

Agent cross-checked Support: partial

Monthly/annual contracts renew automatically; Enterprise starts at 20 users and contracting entity depends on customer.

Limitations

minimum_commitment: Enterprise starts at 20 users; Business minimum seat/spend was not verified.1000/2000/4000-user thresholds refer to deployment.
cancellation: Monthly: at least 7 days before period end. Annual: at least 3 months before term end. Seat-reduction timing was not fully specified.
local_invoicing: EUR public prices and electronic invoices due within 14 days. German Enterprise customers contract the GmbH, others the Luxembourg Sàrl. CHF invoicing was not established.
transparency_class: Partial: seat prices and limit behavior are public; absolute included allowances, extra AI budget and Enterprise/deployment rates are not.

minimum_commitment What seat or spend minimum applies? [partial]: Enterprise starts at 20 users; Business minimum seat/spend was not verified.1000/2000/4000-user thresholds refer to deployment. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:security-rev2.
contract_length What contract lengths are offered? [supported]: Monthly or annual, renewing for the same period;16% annual discount advertised. Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:pricing-rev2.
cancellation How can the contract be cancelled or reduced? [partial]: Monthly: at least 7 days before period end. Annual: at least 3 months before term end. Seat-reduction timing was not fully specified. Sources: nuwacom:nuwacom:terms.
local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: EUR public prices and electronic invoices due within 14 days. German Enterprise customers contract the GmbH, others the Luxembourg Sàrl. CHF invoicing was not established. Sources: nuwacom:nuwacom:terms.
transparency_class Is pricing transparent, partial, quote-only or unknown? [partial]: Partial: seat prices and limit behavior are public; absolute included allowances, extra AI budget and Enterprise/deployment rates are not. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:usage-rev2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:pricing-rev2, nuwacom:nuwacom:security-rev2, nuwacom:nuwacom:terms, nuwacom:nuwacom:usage-rev2, nuwacom:nuwacom:docs-full-recheck.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

There is no minimum contract duration; cancellation is 30 days to calendar-month end.

Limitations

Annual-billing options, price-change policy, EUR invoices and complete Custom commitments are not documented in accessible sources.

minimum_commitment What seat or spend minimum applies? [supported]: Offer explicitly says no minimum contract duration; organisation package caps apply, with Custom terms separately quoted. Sources: swisscom-assistant:swisscom-assistant:offer.
contract_length What contract lengths are offered? [partial]: Monthly subscription/package prices; no minimum duration. Annual prepayment options are not specified. Sources: swisscom-assistant:swisscom-assistant:offer.
cancellation How can the contract be cancelled or reduced? [supported]: Cancel online with 30 days notice to month-end. Upgrades bill pro rata from upgrade day; downgrades only on the first day of a following month. Sources: swisscom-assistant:swisscom-assistant:offer.
local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: CHF excluding VAT prices are published by Swisscom. EUR invoicing and a paid contracting-entity invoice specimen are not established. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.
transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified. Standard monthly prices and capacities are public; Custom, overage and add-on rates require a quote. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:factsheet.

VEN-05 Source licence

Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.

nuwacom

Agent cross-checked Support: partial

Platform is proprietary SaaS or rented self-managed software.

Limitations

licence_type: Terms reserve platform/software/documentation IP, prohibit reverse engineering and disclaim source-code delivery. Self-Managed Hosting supplies confidential deployment files under commercial rights; no component source-licence matrix is published.
enterprise_features_closed: Business and Enterprise are commercial plans; self-managed platform rights are rented. A separate open-core edition was not established.

licence_type Which licence applies to each component? [partial]: Terms reserve platform/software/documentation IP, prohibit reverse engineering and disclaim source-code delivery. Self-Managed Hosting supplies confidential deployment files under commercial rights; no component source-licence matrix is published. Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:enterprise.
branding_restrictions Do licence terms restrict branding or user counts? [supported]: Customers cannot remove proprietary notices/brands or resell/sublicense without permission; named authorized-user subscriptions apply. Sources: nuwacom:nuwacom:terms.
enterprise_features_closed Are enterprise features in a separate closed edition? [partial]: Business and Enterprise are commercial plans; self-managed platform rights are rented. A separate open-core edition was not established. Sources: nuwacom:nuwacom:plans, nuwacom:nuwacom:enterprise.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:enterprise, nuwacom:nuwacom:plans.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Free Trial terms grant a restricted service-use licence and reserve intellectual property.

Limitations

Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents.

licence_type Which licence applies to each component? [partial]: Trial B.1/B.6 gives non-exclusive non-transferable internal-business use and prohibits copying, modifying or distributing the chatbot. This is distinct from the open licences of underlying model weights. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
branding_restrictions Do licence terms restrict branding or user counts? [partial]: Custom branding with name/logo/colours is included in paid basic features; trial bars copying or modifying the chatbot. Full paid component licence and seat restrictions remain unavailable. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.
enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unknown. Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.

VEN-06 Data export and exit

Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.

nuwacom

Agent cross-checked Support: partial

Native workflow and Skill exports and original uploaded-file downloads are documented; complete administrator workspace export remains unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace, nuwacom completion, agents, skills and assets APIs; version=Public documentation checked 2026-10-21; plan=Business/Enterprise native exports; Agents/Skills APIs announced for all workspaces; Assets API eligibility unverified; add_ons=API enablement, key and space permissions for programmatic exports; eligible tier and fee unknown; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

chat_export: Can admins export all chats? Unknown. No administrator export-all-chats endpoint or independent exit fixture was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.
assistant_export: Workflow JSON can be exported/imported and Skills exported as .md, .zip or .skill. The September 16 announcement makes Agents/Skills APIs available in all workspaces. A complete portable assistant package including credentials and knowledge was not verified.
knowledge_export: Knowledge permits selecting and downloading uploaded files. Synchronized sources retain extracted content rather than original files. No complete index/ACL export bundle or eligible-tier Assets API export entitlement was established.
export_format: Native workflow JSON, Skill .md/.zip/.skill, DOCX/PDF/PPTX/XLSX/CSV outputs and aggregated analytics CSV are documented. These do not establish one complete administrator workspace archive.

chat_export Can admins export all chats? [unknown]: Can admins export all chats? Unknown. No administrator export-all-chats endpoint or independent exit fixture was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.
assistant_export Can assistants and prompts be exported in a reusable format? [partial]: Workflow JSON can be exported/imported and Skills exported as .md, .zip or .skill. The September 16 announcement makes Agents/Skills APIs available in all workspaces. A complete portable assistant package including credentials and knowledge was not verified. Sources: nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:changes-20261026, nuwacom:nuwacom:agent-api-20261026.
knowledge_export Can knowledge bases and their sources be exported? [partial]: Knowledge permits selecting and downloading uploaded files. Synchronized sources retain extracted content rather than original files. No complete index/ACL export bundle or eligible-tier Assets API export entitlement was established. Sources: nuwacom:nuwacom:knowledge-20261026.
export_format Are formats documented and machine-readable? [partial]: Native workflow JSON, Skill .md/.zip/.skill, DOCX/PDF/PPTX/XLSX/CSV outputs and aggregated analytics CSV are documented. These do not establish one complete administrator workspace archive. Sources: nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:changes-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026, nuwacom:nuwacom:analysis-20261026, nuwacom:nuwacom:analytics-20261026.
post_termination_window How long can data be retrieved after termination? [supported]: DPA requires export/backup before contract end and gives no access afterward; its30-day deletion period is not an export window. Trial data may be deleted at end. Sources: nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:terms.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:agent-api-20261026, nuwacom:nuwacom:workflows-20261026, nuwacom:nuwacom:knowledge-20261026, nuwacom:nuwacom:api-20261026, nuwacom:nuwacom:documents-20261026, nuwacom:nuwacom:slides-20261026, nuwacom:nuwacom:analysis-20261026, nuwacom:nuwacom:analytics-20261026, nuwacom:nuwacom:dpa-rev2, nuwacom:nuwacom:terms, nuwacom:nuwacom:docs-full-recheck-20261026, nuwacom:nuwacom:changes-20261026.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

VEN-07 Support and service levels

Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.

nuwacom

Agent cross-checked Support: partial

Enterprise 99.9% SLA has defined service-day credits; public status history is available.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business general support; hosted Enterprise support/SLA under Enterprise terms; Self-Managed excluded; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

support_languages: Is support available in German, French or Italian? Unknown. Contracted DE/FR/IT support delivery languages were not specified.

support_channels Which support channels are available on each plan? [supported]: General email support on business days. Enterprise email/service desk M–F09–18 CET/CEST excluding Luxembourg/German holidays; critical2 h, high8 h, low16 h first response in business hours. Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:enterprise.
support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unknown. Contracted DE/FR/IT support delivery languages were not specified.
regional_presence Is there a DACH or Swiss entity, team or partner? [supported]: nuwacom GmbH in Koblenz, Germany and nuwacom Sàrl in Luxembourg. A Swiss entity was not established. Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:imprint.
uptime_sla Is there an uptime SLA with credits? [supported]: Hosted Enterprise terms set99.9% monthly uptime, with3service-day credits below99.9%,7below99%,15below95%, capped15days/month. Maintenance and third-party AI are excluded; Self-Managed has no hosted SLA. The generic Measures99.99% statement is excluded from this contractual SLA finding. Sources: nuwacom:nuwacom:enterprise.
status_page Is there a public status page with history? [supported]: Public history separates standard/Germany applications, login, AI, API, integrations, files and workflows. October 15 incident records slow Germany responses. Sources: nuwacom:nuwacom:status.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: nuwacom:nuwacom:terms, nuwacom:nuwacom:enterprise, nuwacom:nuwacom:imprint, nuwacom:nuwacom:measures-rev2, nuwacom:nuwacom:status, nuwacom:nuwacom:docs-full-recheck.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Personal Swisscom support is included; trial terms disclaim availability guarantees.

Limitations

Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.

support_channels Which support channels are available on each plan? [partial]: Personalised support is a basic feature across editions; page supplies an enquiry form. Contractual response-time channels are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.
regional_presence Is there a DACH or Swiss entity, team or partner? [supported]: Factsheet identifies Swisscom (Switzerland) Ltd Enterprise Customers in Berne and support directly from Switzerland. Sources: swisscom-assistant:swisscom-assistant:factsheet.
uptime_sla Is there an uptime SLA with credits? [partial]: Free Trial B.4 explicitly provides no availability/accessibility guarantee. Paid uptime SLA and credits were not retrieved. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
status_page Is there a public status page with history? [unknown]: Is there a public status page with history? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.

VEN-08 Onboarding, training and adoption

Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.

nuwacom

Agent cross-checked Support: partial

Enterprise includes success/onboarding; public training and champion guidance are available.

Availability: generally-available · Delivery: native
Scope: surfaces=nuwacom hosted workspace; version=Public documentation checked 2026-10-21; plan=Business self-service guidance; Enterprise onboarding/consultancy only under its contract; add_ons=Enterprise consultancy or development services by work order; deployment_mode=multi-tenant-saas; region=Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes; os=not specified.

Limitations

user_training: German webinar recordings cover Skills, MCP, Apps, AI Act and knowledge. Included live-training volume and languages were not defined.
adoption_programme: Rollout guides recommend an AI owner, department champions, train-the-trainer, pilots, community events and success measurement. Delivery as an included managed programme was not established.
service_cost: Enterprise consulting/technical services are separately ordered under Enterprise terms; public rates were not verified.

onboarding_service Is guided onboarding included? [supported]: Enterprise advertises a dedicated success team and custom onboarding; Business is self-serve. Sources: nuwacom:nuwacom:pricing-20261026.
user_training Is end-user training offered, in which languages? [partial]: German webinar recordings cover Skills, MCP, Apps, AI Act and knowledge. Included live-training volume and languages were not defined. Sources: nuwacom:nuwacom:webinars.
use_case_library Are role-based use cases and templates provided? [supported]: Standard/custom shared prompts, categorized agents and workflow task examples; rollout guides recommend seeding role-based examples. Sources: nuwacom:nuwacom:prompts-20261026, nuwacom:nuwacom:agents-20261026, nuwacom:nuwacom:playbook-20261026.
adoption_programme Is there a champion or adoption programme? [partial]: Rollout guides recommend an AI owner, department champions, train-the-trainer, pilots, community events and success measurement. Delivery as an included managed programme was not established. Sources: nuwacom:nuwacom:rollout-20261026, nuwacom:nuwacom:playbook-20261026.
service_cost Which services cost extra? [partial]: Enterprise consulting/technical services are separately ordered under Enterprise terms; public rates were not verified. Sources: nuwacom:nuwacom:enterprise-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: nuwacom:nuwacom:pricing-20261026, nuwacom:nuwacom:webinars, nuwacom:nuwacom:prompts-20261026, nuwacom:nuwacom:agents-20261026, nuwacom:nuwacom:playbook-20261026, nuwacom:nuwacom:rollout-20261026, nuwacom:nuwacom:enterprise-20261026, nuwacom:nuwacom:docs-full-recheck-20261026.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Public videos and a setup guide support self-service assistant creation.

Limitations

Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.

onboarding_service Is guided onboarding included? [unknown]: Is guided onboarding included? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.
user_training Is end-user training offered, in which languages? [partial]: Offer links FAQ videos for starting a trial, building an assistant and custom prompts; the guide provides a German walkthrough. Formal training languages and inclusion are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.
use_case_library Are role-based use cases and templates provided? [supported]: Published HR, support, manuals, correspondence and sales examples plus example instructions provide use-case material. Sources: swisscom-assistant:swisscom-assistant:guide.
adoption_programme Is there a champion or adoption programme? [unknown]: Is there a champion or adoption programme? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.
service_cost Which services cost extra? [unknown]: Which services cost extra? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.

Sources

AI Models nuwacom:nuwacom:models
The model table identifies providers, text/image/video models and EU/global regions.
Auto Mode, model tables, image and video defaults · documented · Source date not stated · Retrieved 2026-10-21
Performance and usage of AI Models in nuwacom | nuwacom.com nuwacom:nuwacom:model-web
The public model table lists hosted regions, capabilities and provider list-price indicators.
Model comparison table · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Chat nuwacom:nuwacom:chat
Chat supports model routing, file/context selection, dictation, citations, sharing and document tools.
Model selection, files, Enterprise Search, Source references and outputs · documented · Source date not stated · Retrieved 2026-10-21
Release Notes nuwacom:nuwacom:changes
Dated release notes add per-user/group model access and design systems on October 16.
October16/7 2026 and previous releases · documented · Source date not stated · Retrieved 2026-10-21
Swiss AI Assistant offer and FAQ swisscom-assistant:swisscom-assistant:offer
Lists Swiss hosting, current selectable models, flat-rate packages, Swisscom Login, trial retention and commercial conditions.
Basic features; edition cards; Custom; FAQ; Additional offer terms · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Swiss AI Assistant factsheet swisscom-assistant:swisscom-assistant:factsheet
Lists document/audio/image features and marks web search, SSO, agents and workflow automation unavailable on standard editions and chargeable in Custom.
Page 2 hosted service; page 3 feature matrix and legend · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Swiss AI Assistant knowledge-management announcement swisscom-assistant:swisscom-assistant:announcement
Describes Swiss-operated unchanged open models, future Apertus availability and the distinct Swiss AI Platform portfolio.
AI with clear data sovereignty; AI introduction; AI strategy · vendor-claimed · Source date 2026-02-18 · Retrieved 2026-10-21
Release Notes nuwacom:nuwacom:changes-20261026
Dated release notes add per-user/group model access and design systems on October 16.
October16/7 2026 and previous releases; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f8f028d62aa482bb5113c42f219c4904802f35228aaad805bdeff7453dbaaf69 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Workspace settings nuwacom:nuwacom:settings-20261026
Admin settings govern models, permissions, connector sharing, keys, usage, analytics and Privacy Mode.
Models, API Keys, Permissions, Connectors and AI Guardrails; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 405bee8d1964a0a505a1732391db4ad97ecbf52ac10a07cea2c009ba50f31241 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Overview Data Security nuwacom:nuwacom:overview-20261026
Security overview describes tenant isolation, EU-only configuration, no training and data-specific retention.
Sections 1–12; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 7029b43e958933d57ffdd540b2a3ca8c4bcd01f08cd6a8531c11a605ed26b045 on 2026-10-26 · documented · Source date 2026-09-21 · Retrieved 2026-10-26
AI Models nuwacom:nuwacom:models-20261026
The model table identifies providers, text/image/video models and EU/global regions.
Auto Mode, model tables, image and video defaults; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8348b4d2f90cd6f42ba6791de9f5521917f4dc5195f68153f9ec570f18bc04d3 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Account nuwacom:nuwacom:account-20261026
Account preferences list German/English/French UI and private opt-in chat memory controls.
Preferences, Memories, Orchestrator and Voices; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 dfc18c122e2ad169ae01163d0568fe65ca5b909a645424bc00557a488c6e3950 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
AI Usage nuwacom:nuwacom:usage-20261026
Standard/Premium/Power provide 1x/2x/5x relative usage plus optional centrally allocated usage.
Seat types, Additional AI Usage and usage limits; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 428303677ead94cb2ddc529da317910ffa11bdb63d540a03b716915183997f68 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Usage Rules nuwacom:nuwacom:rules-20261026
At usage limits interactive chats fall back to Instant while workflows, API and chatbots pause without automatic charges.
Included usage and limit behavior; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 eee127131ed311135910bacc727ef9102ff3155d82ab64dac0f11f1ab08ac0e3 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
nuwacom complete public documentation nuwacom:nuwacom:docs-full-recheck-20261026
The vendor publishes a retrievable bulk Markdown copy of its product, admin and developer documentation; individual canonical Markdown pages were also re-read with HTTP200 responses.
Document headings and Source URLs; public bulk Markdown; retrieved HTTP200; SHA256 8bc6fd239ea8cb6bee5693ca53d17aba1348270a0a2977b4bdeb65e3569415be; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6af793cb8c205bbfc5ba3ad0d5fbe82607e35635d29132e4ad41c3c9af779caf on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Chat nuwacom:nuwacom:chat-20261026
Chat supports model routing, file/context selection, dictation, citations, sharing and document tools.
Model selection, files, Enterprise Search, Source references and outputs; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d1138f9daa51ff9fc61b0b5561d6ccd72efbfec31acf4b0bc8e77eed01d53380 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Documents nuwacom:nuwacom:documents-20261026
A document editor uses templates and exports DOCX/PDF; template uploads are capped50MB.
Templates, Edit document and Export; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 49a503c132b5c55c0ec550578ac78b7132720134d4ca507687cd451fb8d8a65a on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Slides nuwacom:nuwacom:slides-20261026
Presentation editor uses corporate design references and exports PPTX/PDF, with documented layout deviations.
Templates, editing and export; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 7b992117140c0ee636c7cd7e519d60dd95aef819059b7dde2104a3dac646348a on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Data Analysis nuwacom:nuwacom:analysis-20261026
An integrated Python interpreter analyzes Excel/CSV/Sheets and generates charts and downloadable outputs.
Overview, Python explanation and outputs; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 44fd2389a3b19521ed4b82b2dfc9d195a8a6a2c8b12d3ef8ecdecfdec9c20f65 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Knowledge nuwacom:nuwacom:knowledge-20261026
Persistent folders can sync extracted content; source permissions are explicitly not transferred to knowledge folders.
Sharing, Sync external connectors FAQ, formats and file operations; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 136d0a20646ab0edf189d7b4a97af31fbf24c828b09d9930ad0493c924600a72 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
AI for your team. Transparently priced. | nuwacom.com nuwacom:nuwacom:pricing-20261026
Business lists EUR25/49/99 annual seat prices; Enterprise20+ adds automated source sync, Privacy Mode, custom integrations, §203 compliance and SLA. No SSO/API tier entitlement is stated here.
Business/Enterprise features and annual seat prices; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 992ac84ee649d106b90fad9edfed769aa26077296894aee56a2a875cf7a73bf4 on 2026-10-26 · vendor-claimed · Source date not stated · Retrieved 2026-10-26
Connector Directory nuwacom:nuwacom:directory-20261026
Native connector directory lists Microsoft, Google, Atlassian, CRM, BI and HR actions.
Connector directory entries; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 bbfc04744fde970838420689ccd8b19a641cdcaa4da9238e0a544d319a29cff8 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Introduction to Connectors nuwacom:nuwacom:connectors-20261026
Admins manage native/MCP connectors; sharing an account grants recipients its available data.
Overview, management and FAQ; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 df72b28814395c52cb00f4d83048ecd1991052d2bba51d25e22473c8e3460392 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Connect an MCP Server nuwacom:nuwacom:mcp-20261026
Custom remote MCP supports StreamableHTTP/SSE, tool selection and OAuth/token/M2 M authentication.
Wizard, Authentication methods and OAuth modes; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 777ab4cff0de14efe6fda229586834769e6a825a176845be2bb88dfb3ab7f33f on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Agent Configuration nuwacom:nuwacom:agent-config-20261026
Agents bind instructions, files/folders, connectors and skills, and can be privately or externally published.
Actions, Knowledge, Settings, Publish externally and Save/share; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c9aaa442627de5d16cc603cc7bfb613c1e1793df99d087f5cf2292027c8744bd on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Connections nuwacom:nuwacom:connections-20261026
Personal OAuth enforces the owner rights, while shared/default accounts lend owner access to other users.
Who Can Use a Connection; Default Account in an Agent; Apps; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 85363bb53be84272eb7b54a76dd787ef26cae0e60a5ed96dd17f4c815677116c on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Overview Data Security nuwacom:nuwacom:overview-rev2
Security overview describes tenant isolation, EU-only configuration, no training and data-specific retention.
Sections 1–12; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 7029b43e958933d57ffdd540b2a3ca8c4bcd01f08cd6a8531c11a605ed26b045 · documented · Source date 2026-09-21 · Retrieved 2026-10-21
Plans nuwacom:nuwacom:plans-rev2
Two plans have three seat types, with same feature scope within a plan and quoted Enterprise from 20 users.
Plans and Seats; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 a29c7eb20e666c52a8f37f999667a47aff38bdb5d920810a4516708928c9f9b3 · documented · Source date not stated · Retrieved 2026-10-21
Knowledge nuwacom:nuwacom:knowledge-rev2
Persistent folders can sync extracted content; source permissions are explicitly not transferred to knowledge folders.
Sharing, Sync external connectors FAQ, formats and file operations; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 67347cb093589a2fb67b0cfd8f074df6eb2c8efee17155b26d7b8b1d82400087 · documented · Source date not stated · Retrieved 2026-10-21
Introduction to Connectors nuwacom:nuwacom:connectors-rev2
Admins manage native/MCP connectors; sharing an account grants recipients its available data.
Overview, management and FAQ; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 1e953066732c4619cb2edcb7cb8152e9cae5a86094de9c5e8b4d863326c5b45a · documented · Source date not stated · Retrieved 2026-10-21
nuwacom complete public documentation nuwacom:nuwacom:docs-full-recheck
The vendor publishes a retrievable bulk Markdown copy of its product, admin and developer documentation; individual canonical Markdown pages were also re-read with HTTP200 responses.
Document headings and Source URLs; public bulk Markdown; retrieved HTTP200; SHA256 8bc6fd239ea8cb6bee5693ca53d17aba1348270a0a2977b4bdeb65e3569415be · documented · Source date not stated · Retrieved 2026-10-21
AI for your team. Transparently priced. | nuwacom.com nuwacom:nuwacom:pricing-rev2
Business lists EUR25/49/99 annual seat prices; Enterprise20+ adds automated source sync, Privacy Mode, custom integrations, §203 compliance and SLA. No SSO/API tier entitlement is stated here.
Business/Enterprise features and annual seat prices · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Policy Hierarchy nuwacom:nuwacom:policy-20261026
System/agent instructions and tone take precedence over workspace guidelines; memory/context layers are described.
Order of Precedence and Conflict Resolution; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c884cb37e3d28b64d3ab25a8fbf3a5c0c3eb9edba127ab27471864fa58398ee2 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Orchestrator nuwacom:nuwacom:orchestrator-20261026
Orchestrator coordinates agents, planning and checkpoints under per-user selected agents.
Planning, How it works, agents and Access; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 431eaaaf3849b9943c5fa11a2f66c1a85b3a799704053c01fb9e5aba542f3728 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
User management nuwacom:nuwacom:users-20261026
Admin, Editor and Reader/Viewer roles, user groups and per-workspace invitations are documented.
Roles, Users and User Groups; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 0ded58243f5a335237e50b9d9050574a574c511124780fbaa293a24f970fb776 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Introduction to Agents nuwacom:nuwacom:agents-20261026
Agents are created using natural language and combine knowledge, skills and actions.
Overview, benefits and use cases; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 a42a940724ec020394b430029797f1d4144ec79b59e2a2c0284f2b69cbe864e7 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Agent Advanced Features nuwacom:nuwacom:agent-extra-20261026
A categorized agent library supports pinning and duplication with shared settings reset.
Categories, Pinning and Duplication; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 4fdf01c48854376b733008376f848165970126d8def51de9ca37a4ac1626d7cd on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Prompts nuwacom:nuwacom:prompts-20261026
Shared/custom prompt library is disabled by default and can be re-enabled by administrators.
Availability note, library and creation; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 1020b25da4f98f7cdf6877f36fa81d5109887595d9d45bd9f807ca4fe18675c7 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
How SMEs use AI assistants swisscom-assistant:swisscom-assistant:guide
Gives a Swiss AI Assistant setup example with document upload, assistant system instructions, conversation starters and colleague sharing.
Anleitung: einen KI-Assistenten erstellen, steps 1-6 · documented · Source date 2026-09-16 · Retrieved 2026-10-21
Workflows nuwacom:nuwacom:workflows-20261026
Chat-created visual workflows support schedules, forms, webhooks, app/internal triggers and manual approvals, with JSON export/import.
Run Progress, triggers, human-in-the-loop and Export/Import; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 70f2eedb5aa17a1c576ad9f698d16e6d96be453d97c8b92bd538d66e825b5a32 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Research nuwacom:nuwacom:research-20261026
Research produces structured results with traceable web/internal/app sources and follow-ups.
Source selection, results and follow-ups; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 92f870ac9b32ed3430df745a13cb8c62e6c2ea8a63e96ad4dcfbd91455aa4614 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
API Introduction nuwacom:nuwacom:api-20261026
OpenAI-compatible completion, agent and asset APIs use admin-managed scoped bearer tokens.
Available APIs, base URL and authentication; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 028b11af1405e17fa0836292df06ec2d975633746bc564c7460fe25bfd0cefad on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Agents API Overview nuwacom:nuwacom:agent-api-20261026
Agents API exposes custom draft/published configuration with space feature permissions.
Before you start and endpoints; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c9db742d173acf262c4ebf948fbdcfeb6326a6dc6830664a611f194cfc0378aa on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Analytics nuwacom:nuwacom:analytics-20261026
Aggregated adoption charts cover Chat/Agents/Workflows/API and export CSV.
Analytics areas, filters and Export; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 689838a1f756d9b1da2110e4877c578ebb681b31fca521871fd12c7ca3f0025b on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Delete an asset - nuwacom Documentation nuwacom:nuwacom:asset-delete-20261026
The exact operation permanently deletes the stored file and derived embeddings, requires bearer authentication and checks space/asset delete permission; documented behavior was not tested.
DELETE /api/kb/assets/{spaceId}/{assetId}; operation description, authorization and204 response; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d3663c6297a16c46c54a7ae3e5bb720348d318b71525c4dd0a81233462d37eea on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Plans nuwacom:nuwacom:plans
Two plans have three seat types, with same feature scope within a plan and quoted Enterprise from 20 users.
Plans and Seats · documented · Source date not stated · Retrieved 2026-10-21
nuwacom app for iOS and Android: your workspace, mobile | nuwacom.com nuwacom:nuwacom:mobile
iOS/Android apps launched September 29 with chat, company knowledge, agents, skills, projects and recording notes.
Feature list and downloads · vendor-claimed · Source date 2026-09-29 · Retrieved 2026-10-21
Emails nuwacom:nuwacom:emails-20261026
Email drafts are edited in nuwacom then opened in Outlook/Gmail; connectors retrieve account context.
Connect Outlook or Gmail and Open/send; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 901ff75f74840baebe6e627e64a808f9f691e0bcf5e98508c28308d9cebbbd3a on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Notetaker nuwacom:nuwacom:notetaker-20261026
Meeting guest bot transcribes Teams/Meet/Zoom/Webex with calendar/link joins, consent and EU processing.
Supported Platforms, consent, summary, security and FAQ; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 444a074f84b2df8b4a5a34e45c9c3ce64431e84745a886d10e3a32acf63732fc on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Terms of Service | nuwacom.com nuwacom:nuwacom:terms
General terms define German Enterprise versus Luxembourg counterparties, proprietary rights, sensitive-use restrictions and cancellation.
Sections 2–4/7/9/10/13–15; page updated September9, general terms July9 · documented · Source date 2026-09-09 · Retrieved 2026-10-21
Images nuwacom:nuwacom:images-20261026
Image generation/editing uses uploaded references and configurable Google model choices.
Reference images and Models; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 efd2ba852f1fe226c0eb4af9fc14e810c6c1b4a56cdc7da8ee7fbc94833ece7f on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Workspace settings: image-model access and named exceptions nuwacom:nuwacom:review-fix-image-model-access-20261026
Admins choose the image-generation default, enable image models and restrict enabled language or image models to selected users. The non-restrictable exception names the default workspace model and Auto Mode models; it does not explicitly name the default image model.
Models > Image Generation Model; Enabled Image Models; Model Access, lines 125–160; direct public GET HTTP200 2026-10-26, body SHA256 405bee8d1964a0a505a1732391db4ad97ecbf52ac10a07cea2c009ba50f31241 · documented · Source date not stated · Retrieved 2026-10-26
Data Processing Agreement | nuwacom.com nuwacom:nuwacom:dpa-rev2
DPA allows customer-enabled temporary/permanent meeting audio/video retention, requires data deletion30days after end and backup deletion within90days, and restricts sensitive data in the meeting-processing subsection.
Sections3(3),9; Appendix1 meeting subsection; precedence clause · documented · Source date 2026-09-09 · Retrieved 2026-10-21
nuwacom app for iOS and Android: your workspace, mobile | nuwacom.com nuwacom:nuwacom:mobile-20261026
iOS/Android apps launched September 29 with chat, company knowledge, agents, skills, projects and recording notes.
Feature list and downloads; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c7d6af9f43b830e6aaaa6d502d1bb7de96409d87acf0f464e1b69e299c369e53 on 2026-10-26 · vendor-claimed · Source date 2026-09-29 · Retrieved 2026-10-26
Projects nuwacom:nuwacom:projects-20261026
Shared projects combine documents, chats, knowledge and guidelines with team collaboration.
Overview, examples and sharing; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 04b1db486d0b43956f76f32029ed516bc8c46945fbb54c797aaa204dbfa3ed46 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Secure AI for Business - Sovereign EU AI Infrastructure | nuwacom.com nuwacom:nuwacom:security-rev2
Public security page distinguishes shared SaaS from dedicated1000+, customer cloud2000+ and on-premise4000+; it states AES256/TLS1.3 and audit export.
Hosting deployment thresholds; encryption; tenant separation; logging · vendor-claimed · Source date not stated · Retrieved 2026-10-21
SSO & User Sync nuwacom:nuwacom:sso-20261026
Self-service SAML/OIDC and SCIM are documented only for multi-tenant workspaces; single-tenant uses custom setup.
Availability, protocols, mapping, SCIM and role/group synchronization; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 2904e582e1fa03e4206829162035996fe11141398c08dee215177f3727d88ce6 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Measures nuwacom:nuwacom:measures-20261026
Older-style measures table describes Azure EU, MFA, encryption and dedicated hardware per client.
Cloud hosting, Client separation and Authentication; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d346bf7b4b71498368e7aa9339d996ec15b76dbc9b11dd5ae119a816434ad65a on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Data protection and terms of use, Swiss AI Assistant Free Trial swisscom-assistant:swisscom-assistant:trial-terms
Specifies Swiss platform processing, EU Web Fetch URL exception, no training, trial rights and deletion three months after an unconverted trial.
Page 1 sections B.1-B.7 and C.8-C.9; version Jun2026 · documented · Source date 2026-06-01 · Retrieved 2026-10-21
Workspace settings nuwacom:nuwacom:settings-rev2
Admin settings govern models, permissions, connector sharing, keys, usage, analytics and Privacy Mode.
Models, API Keys, Permissions, Connectors and AI Guardrails; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 f615dae10d38c17aa9ab09f3083792bc81d07affc271eb51e018ba5296a9369d · documented · Source date not stated · Retrieved 2026-10-21
Privacy Mode nuwacom:nuwacom:pii-rev2
Privacy Mode reversibly masks personal information before model processing and supports enforced or user-optional activation.
Availability, operation, configuration and activation; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 28c6a3eb081d23679cc894436d549c44322c11143078b4e615bd25fb2cdb173e · documented · Source date not stated · Retrieved 2026-10-21
Privacy Mode nuwacom:nuwacom:pii-20261026
Privacy Mode reversibly masks personal information before model processing and supports enforced or user-optional activation.
Availability, operation, configuration and activation; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 28c6a3eb081d23679cc894436d549c44322c11143078b4e615bd25fb2cdb173e on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
AI Models nuwacom:nuwacom:models-rev2
The model table identifies providers, text/image/video models and EU/global regions.
Auto Mode, model tables, image and video defaults; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 8348b4d2f90cd6f42ba6791de9f5521917f4dc5195f68153f9ec570f18bc04d3 · documented · Source date not stated · Retrieved 2026-10-21
Measures nuwacom:nuwacom:measures-rev2
Older-style measures table describes Azure EU, MFA, encryption and dedicated hardware per client.
Cloud hosting, Client separation and Authentication; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 bbc08c87e57317052b5e516d4d6d2fca9cb4e45b7d2ec6ab2636bc316a6aab68 · documented · Source date not stated · Retrieved 2026-10-21
Enterprise Terms of Service | nuwacom.com nuwacom:nuwacom:enterprise-20261026
Enterprise terms specify support/SLA credits and customer-operated Self-Managed Hosting.
Sections B–E and General provisions; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 3048ff6c8661c3739be68617f82270baab91ecfb19141780247fea50928c7e7d on 2026-10-26 · documented · Source date 2025-10-27 · Retrieved 2026-10-26
Plans nuwacom:nuwacom:plans-20261026
Two plans have three seat types, with same feature scope within a plan and quoted Enterprise from 20 users.
Plans and Seats; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6764f853a7547b067e9bde34f216df30cb1aa70c11d5ce5969a59f52b5a1e62d on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
nuwacom Trust Center nuwacom:nuwacom:trust
Public Vanta Trust Center identifies nuwacom but the retrieved HTML is a client-rendered shell, so no complete provider register or certificate was verified.
HTML metadata and client-only body · documented · Source date not stated · Retrieved 2026-10-21
Enterprise Terms of Service | nuwacom.com nuwacom:nuwacom:enterprise
Enterprise terms specify support/SLA credits and customer-operated Self-Managed Hosting.
Sections B–E and General provisions · documented · Source date 2025-10-27 · Retrieved 2026-10-21
nuwacom Webinars | nuwacom.com nuwacom:nuwacom:webinars
Official webinar archive includes German recordings about skills, MCP, apps and the EU AI Act.
Previous webinars · vendor-claimed · Source date not stated · Retrieved 2026-10-21
The EU AI Act Becomes Reality: What Businesses Must Do Now to Stay Compliant | nuwacom Blog | nuwacom.com nuwacom:nuwacom:ai-act
Vendor provides public AI Act deployment/governance guidance; it is not a product conformity assessment.
Article and glossary · vendor-claimed · Source date 2026-06-15 · Retrieved 2026-10-21
nuwacom §203 professional-secrecy agreement nuwacom:nuwacom:secrecy-announcement
June19 announcement says a professional-secrecy supplementary agreement is available via Trust Center,separate from ordinary GDPR DPA.
Eine Zusatzvereinbarung für Berufsgeheimnisträger · vendor-claimed · Source date 2026-06-19 · Retrieved 2026-10-21
ECB historical euro reference rates, 20 October 2026 nuwacom:nuwacom:ecb-fx
ECB2026-10-20 reference rates:EUR1=USD1.1215=CHF0.9237, implying USD1=EUR0.89166206.
Cube time=2026-10-20, USD and CHF currency entries · documented · Source date 2026-10-20 · Retrieved 2026-10-21
Usage Rules nuwacom:nuwacom:rules-rev2
At usage limits interactive chats fall back to Instant while workflows, API and chatbots pause without automatic charges.
Included usage and limit behavior; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 eee127131ed311135910bacc727ef9102ff3155d82ab64dac0f11f1ab08ac0e3 · documented · Source date not stated · Retrieved 2026-10-21
AI Usage nuwacom:nuwacom:usage-rev2
Standard/Premium/Power provide 1x/2x/5x relative usage plus optional centrally allocated usage.
Seat types, Additional AI Usage and usage limits; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 18ed9eca4883669d559f7d55fad141516df8015cf88219fd68ea0a03b78bf7af · documented · Source date not stated · Retrieved 2026-10-21
ECB euro foreign exchange reference rates, 20 October 2026 swisscom-assistant:swisscom-assistant:ecb-fx
ECB records EUR 1 = USD 1.1215 and CHF 0.9237 on 20 October 2026; derived USD to EUR is 1/1.1215 and CHF to EUR is 1/0.9237.
Cube time="2026-10-20": USD and CHF · documented · Source date 2026-10-20 · Retrieved 2026-10-21
Notetaker nuwacom:nuwacom:notetaker-rev2
Meeting guest bot transcribes Teams/Meet/Zoom/Webex with calendar/link joins, consent and EU processing.
Supported Platforms, consent, summary, security and FAQ; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 444a074f84b2df8b4a5a34e45c9c3ce64431e84745a886d10e3a32acf63732fc · documented · Source date not stated · Retrieved 2026-10-21
nuwacom platform Status nuwacom:nuwacom:status
Public status history separates standard/Germany applications and components.
Components and past incidents · documented · Source date not stated · Retrieved 2026-10-21
imprint nuwacom:nuwacom:imprint
Imprint identifies the Koblenz and Luxembourg nuwacom entities.
Company and legal information · documented · Source date not stated · Retrieved 2026-10-21
Rollout Playbook nuwacom:nuwacom:playbook-20261026
Rollout playbook describes kickoffs, train-the-trainer, library seeding and long-term adoption.
Phases1–5; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 138e1abda4b5fc20be5c5ede39a2b4cd19ae4ccb60e2ce202afc71fd41f8f004 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Rollout Setup nuwacom:nuwacom:rollout-20261026
Public adoption guide recommends AI owners, department champions and role-based enablement.
AI responsibility, Champions and Training; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 10c0b60b05661e9474a1e212bcbd412dd12c6c391a8990c79e42d455572ad4b9 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26