--- schema_version: 1 rubric_version: "1.1" kind: pair canonical_url: "https://onaihq.com/compare/agents/microsoft-copilot-vs-swissgpt/" data_url: "https://onaihq.com/compare/agents/microsoft-copilot-vs-swissgpt/data.json" generated_at: 2026-10-27 last_checked_at: 2026-10-26 last_cross_checked_at: 2026-10-26 next_check_at: 2026-12-20 publisher: "onAI" --- # Microsoft Copilot vs AlpineAI / SwissGPT > Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI. This comparison has 29 criteria with sourced findings for both products, including 29 that a second agent cross-checked for both. 50 criteria have a sourced finding for at least one product. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. It does not declare a winner. A missing sourced finding is not evidence that a capability is absent. - Microsoft Copilot source checks: 2026-10-21 to 2026-10-26. - AlpineAI / SwissGPT source checks: 2026-10-21 to 2026-10-26. - Canonical HTML: https://onaihq.com/compare/agents/microsoft-copilot-vs-swissgpt/ - Machine-readable JSON: https://onaihq.com/compare/agents/microsoft-copilot-vs-swissgpt/data.json - Methodology: https://onaihq.com/compare/agents/methodology/ ## Models ### MOD-01: Model catalogue and providers Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Commercial PowerPoint editing offers Auto, ChatGPT and Claude; this is not a catalogue for every Copilot chat or agent. Availability: generally-available Delivery: native Scope: surfaces=Copilot in Microsoft 365 apps and Teams; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Commercial Microsoft Copilot subscription: PowerPoint editing mode only; add_ons=Eligible Microsoft 365/PowerPoint subscription, Commercial Microsoft Copilot subscription, Anthropic subprocessor enabled by the enterprise administrator for Claude; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Scope is commercial PowerPoint editing, with regional/subscription availability limits; no tenant picker or multimodal fixture was observed. - Cowork and Studio roadmap launches are separate experiences and are excluded from this current-model finding. - providers — Which model providers are available? [supported]: PowerPoint editing names OpenAI ChatGPT and Anthropic Claude; the enterprise administrator must enable Anthropic before Claude appears. Sources: microsoft-copilot:ms-ppt-model-r2. - current_models — Which current models are selectable on this plan? [partial]: This PowerPoint selector names ChatGPT and Claude, without versioned build IDs. GPT-6 Astra/Fable roadmap entries for Cowork/Studio do not establish PowerPoint or standalone Chat availability. Sources: microsoft-copilot:ms-ppt-model-r2. - user_choice — Can users pick the model per chat? [supported]: In PowerPoint editing mode, the user chooses Auto, ChatGPT or Claude; the choice resets to Auto after the session. Sources: microsoft-copilot:ms-ppt-model-r2. - auto_routing — Does the product route between models automatically, and is the chosen model shown? [partial]: PowerPoint Auto chooses a model; exact routed version and routing rationale are not established by this guide. Sources: microsoft-copilot:ms-ppt-model-r2. - multimodal_input — Which models accept images, audio or files? [unknown]: Per-model image/audio/file modalities and a separate plan-specific standalone Chat picker remain unverified after reviewing PowerPoint selection and commercial model documentation. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-ppt-model-r2 #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial AlpineAI names Mistral Large 3 as its primary model and says it operates all models itself in Switzerland. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models. - providers — Which model providers are available? [partial]: Mistral is the named current provider. Other providers are not enumerated. Sources: swissgpt:swissgpt:product. - current_models — Which current models are selectable on this plan? [partial]: Mistral Large 3 is named as the primary model; this does not establish a user-selectable catalogue. Sources: swissgpt:swissgpt:product. - user_choice — Can users pick the model per chat? [unknown]: Can users pick the model per chat? Unknown. The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models. - auto_routing — Does the product route between models automatically, and is the chosen model shown? [unknown]: Does the product route between models automatically, and is the chosen model shown? Unknown. The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models. - multimodal_input — Which models accept images, audio or files? [unknown]: Which models accept images, audio or files? Unknown. The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product ### MOD-02: Model freshness Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Dated release information exists; a comparable three-release lag series remains unverified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: release_lag_days, deprecation_notice, version_pinning. - release_lag_days — What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? Unverified after checking Microsoft release notes and AI at Work Roadmap; exact provider GA dates were not paired with three product release dates per provider. - changelog — Is there a dated public model changelog? [supported]: Microsoft publishes dated product release notes and roadmap launches. Sources: microsoft-copilot:ms-release, microsoft-copilot:ms-roadmap. - deprecation_notice — How much notice is given before a model is removed? [unknown]: How much notice is given before a model is removed? Unverified after checking Microsoft release notes and AI at Work Roadmap; exact provider GA dates were not paired with three product release dates per provider. - version_pinning — Can an admin keep an older model version? [unknown]: Can an admin keep an older model version? Unverified after checking Microsoft release notes and AI at Work Roadmap; exact provider GA dates were not paired with three product release dates per provider. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-release, microsoft-copilot:ms-roadmap #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### MOD-03: Bring-your-own keys and provider contracts Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract. #### Microsoft Copilot Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### MOD-04: Local and self-hosted models Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work. #### Microsoft Copilot Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial AlpineAI says it hosts open models on its own Swiss hardware. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer. - self_hosted_chat — Can chat use a customer-hosted model? [unknown]: Can chat use a customer-hosted model? Unknown. Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer. - self_hosted_embeddings — Can retrieval use customer-hosted embeddings? [unknown]: Can retrieval use customer-hosted embeddings? Unknown. Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer. - feature_parity — Which features fail with self-hosted models? [unknown]: Which features fail with self-hosted models? Unknown. Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer. - vendor_hosted_open_models — Does the vendor host open-weight models in EU/CH? [supported]: The vendor identifies Mistral Large 3 as its current primary open model, operated on AlpineAI-owned hardware in Switzerland without foreign model APIs. Sources: swissgpt:swissgpt:product. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product ### MOD-05: Model control and usage limits Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Provider-level access and mode selection are documented; detailed quota and group tests remain open. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - No two-group model restriction test was performed. - model_allowlist_by_group — Can admins limit models per group? [partial]: Admins select No users, All users or specific users/groups for Anthropic; this is provider-level rather than arbitrary per-model policy. Sources: microsoft-copilot:ms-anthropic. - data_bound_models — Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unverified after checking Microsoft Copilot privacy, commercial pricing, connector documentation, Agent Builder, and dated release notes on 2026-10-21; no licensed test tenant. - default_model — Can admins set the default model? [unknown]: Can admins set the default model? Unverified after checking Microsoft Copilot privacy, commercial pricing, connector documentation, Agent Builder, and dated release notes on 2026-10-21; no licensed test tenant. - user_limits — What per-user message or token limits apply, and are they published? [partial]: Chat provides standard access while paid Copilot has priority; numerical chat/token entitlements are not established here. Sources: microsoft-copilot:ms-price-us. - limit_behaviour — What happens when a limit is reached? [unknown]: What happens when a limit is reached? Unverified after checking Microsoft Copilot privacy, commercial pricing, connector documentation, Agent Builder, and dated release notes on 2026-10-21; no licensed test tenant. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-anthropic, microsoft-copilot:ms-price-us #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ## Company knowledge ### KNOW-01: Files in chat Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Documented upload formats and limits are available; fixture fidelity remains untested. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: ocr, spreadsheets, full_vs_chunked. - formats — Which formats are accepted? [supported]: PDF, DOCX, XLSX, PPTX; PNG/JPEG/PJP/JFIF; TXT/TEXT/JSON/CSV/MD. Sources: microsoft-copilot:ms-upload. - limits — What size and count limits apply per file and chat? [supported]: Up to 20 files per conversation and 50 MB per file in the cited all-experiences support article. Sources: microsoft-copilot:ms-upload. - ocr — Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unverified after checking File upload in Microsoft Copilot; the long PDF, scanned contract, formula workbook and presentation fixtures were not run. - spreadsheets — Are Excel tables read with structure intact? [unknown]: Are Excel tables read with structure intact? Unverified after checking File upload in Microsoft Copilot; the long PDF, scanned contract, formula workbook and presentation fixtures were not run. - full_vs_chunked — Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unverified after checking File upload in Microsoft Copilot; the long PDF, scanned contract, formula workbook and presentation fixtures were not run. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-upload #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Document upload is advertised for assistants and chat. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture. - formats — Which formats are accepted? [partial]: PDF, Word, text and Excel are named across the product and sector pages. This is not an exhaustive format matrix. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:university. - limits — What size and count limits apply per file and chat? [unknown]: What size and count limits apply per file and chat? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture. - ocr — Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture. - spreadsheets — Are Excel tables read with structure intact? [unknown]: Are Excel tables read with structure intact? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture. - full_vs_chunked — Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:university ### KNOW-02: Knowledge bases and shared collections Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Notebooks persist references and instructions, with plan-dependent reference limits. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Read each atomic answer for its plan, access and feature limits. - persistent_collections — Can users keep document collections across chats? [supported]: Copilot Notebooks retain selected reference collections. Sources: microsoft-copilot:ms-notebooks. - sharing_scope — Can collections be shared with users, groups or the whole organisation? [partial]: Notebooks can be shared for collaborative editing; full user/group/organization sharing matrix was not verified. Sources: microsoft-copilot:ms-notebook-instructions. - size_limits — What are the collection limits? [supported]: Chat notebook grounding uses up to 50 references; paid grounding uses up to 300, with broader supported entities. Sources: microsoft-copilot:ms-notebooks. - assistant_binding — Can collections be bound to an assistant? [partial]: Agent Builder can bind SharePoint and connector knowledge; independent notebook-to-agent binding was not verified. Sources: microsoft-copilot:ms-builder. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-notebooks, microsoft-copilot:ms-notebook-instructions, microsoft-copilot:ms-builder #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Standard and Premium include document-backed assistants with published collection limits. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - User/group/organisation sharing and Enterprise collection limits are not specified. The wording does not clearly distinguish per-file from aggregate 100 MB. - persistent_collections — Can users keep document collections across chats? [supported]: Assistants retain their own reference-document workspace for later questions. Sources: swissgpt:swissgpt:product. - sharing_scope — Can collections be shared with users, groups or the whole organisation? [unknown]: Can collections be shared with users, groups or the whole organisation? Unknown. User/group/organisation sharing and Enterprise collection limits are not specified. The wording does not clearly distinguish per-file from aggregate 100 MB. - size_limits — What are the collection limits? [partial]: Standard has 2 assistants and Premium 5; each is listed as 50 documents / max. 100 MB. Enterprise limits are not published. Sources: swissgpt:swissgpt:university. - assistant_binding — Can collections be bound to an assistant? [supported]: Users place documents in an assistant workspace and questions use those sources. Sources: swissgpt:swissgpt:product. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:university ### KNOW-03: Enterprise connectors Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02). #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Paid Copilot grounding supports synced and federated external sources; metered Copilot Chat agents have a narrower route. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot add-on (Microsoft 365 Copilot in licensing docs), or Microsoft 365 E7; commercial tenant. Synced-data metered Chat agents are a separately identified route, not paid-work-chat parity.; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - This is not a blanket connector entitlement for included Copilot Chat. The licence matrix permits Studio/pay-as-you-go synced data in agents only and excludes federation. - External-service subscriptions/permissions and connector-specific regional rollout remain prerequisites. - microsoft_365 — Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: Paid Copilot grounds on Microsoft Graph work content. Without that add-on, shared SharePoint/synced-connector data requires an eligible metered agent; ordinary Copilot Chat is not assigned equivalent grounding. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-connector-license-r2. - google_workspace — Which Google sources are connected? [partial]: Google Drive is a synced connector for licensed Copilot grounding; the federated list includes Gmail for paid eligible users. Each source requires its own authorization. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2. - atlassian — Confluence and Jira? [partial]: Confluence/Jira synced data can ground paid Copilot; their personal self-serve variants are limited preview. Metered agents can use synced data only, not the federated route. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-personal-sync-r2, microsoft-copilot:ms-connector-license-r2. - other_systems — Which other business systems? [partial]: Synced examples include Box, Salesforce, ServiceNow, Dynamics365, Workday, Zendesk and SAP; this is the paid-grounding route, with source credentials and individual setup requirements. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2. - on_prem_sources — Can on-prem file shares or databases be connected? [supported]: File-share/SQL/Oracle sources can be indexed by a synced connector/connector agent for paid grounding or separately metered synced-data agents; this does not run Copilot on premises. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2. - connector_provider — Who builds and maintains each connector? [supported]: Microsoft/partner/custom synced connectors coexist. Federation can use Microsoft-published or approved partners, and custom MCP has its own admin setup. All federated querying requires the paid add-on/E7. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-custom-mcp-r2, microsoft-copilot:ms-connector-license-r2. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-connector-license-r2, microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-personal-sync-r2, microsoft-copilot:ms-custom-mcp-r2 #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise sector pages name production REST integrations with eGeKo and five healthcare systems. A public standard connector matrix for M365, Google, Atlassian and on-premise sources remains unverified. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - The production integration names are vendor claims on the sector pages, not a tested connector inventory. - Individual integrations require the Enterprise package from 10 licences; no API account, customer deployment or fixture was accessed. - microsoft_365 — Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [unknown]: Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run. - google_workspace — Which Google sources are connected? [unknown]: Which Google sources are connected? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run. - atlassian — Confluence and Jira? [unknown]: Confluence and Jira? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run. - other_systems — Which other business systems? [partial]: The public-administration FAQ names eGeKo as an integration in production. The healthcare FAQ names Axenita, Aeskulap, Ines, Logival and Mediway as production integrations through the AlpineAI REST API. Individual integrations are part of Enterprise from 10 licences and planned with the customer IT team. Public consent scopes, per-system configuration and a self-service connector matrix are not supplied. Sources: swissgpt:swissgpt:public-pricing-20261026, swissgpt:swissgpt:health-pricing-20261026. - on_prem_sources — Can on-prem file shares or databases be connected? [unknown]: Can on-prem file shares or databases be connected? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run. - connector_provider — Who builds and maintains each connector? [partial]: AlpineAI plans custom Enterprise integrations with the institution IT team. The university FAQ mentions expanding prebuilt connectors without naming them. Sources: swissgpt:swissgpt:university. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:public-pricing-20261026, swissgpt:swissgpt:health-pricing-20261026, swissgpt:swissgpt:product-20261026, swissgpt:swissgpt:security-20261026 ### KNOW-04: Permission-aware retrieval Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft documents source-permission controls; the required restricted-document test was not run. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot add-on (Microsoft 365 Copilot in licensing docs), or Microsoft 365 E7; commercial tenant. Synced-data metered Chat agents are a separately identified route, not paid-work-chat parity.; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - All positive permission findings use the paid work-grounding route, not included Copilot Chat. Purview/SAM require their applicable entitlements. - No two-user restricted-document or revocation test; connector disable propagation is not proof of source-ACL revocation timing. - source_permissions_respected — Are source permissions enforced per user? [supported]: In licensed Copilot work grounding, Graph data is limited to the requesting user's access; this was not tested. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-connector-license-r2. - enforcement_point — Does the source system, a mirrored index or nothing enforce them? [supported]: Paid synced grounding filters item ACLs in Graph; paid federated access executes with the authenticated source-user identity. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2. - revocation_delay — How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? Unverified after checking Copilot privacy, connector architecture and Purview DLP; no two-user or permission-revocation fixture. - admin_scope_controls — Can admins exclude sites, folders or labels? [supported]: Licensed Copilot deployment guidance documents restricted SharePoint search/SAM; federated access also intersects tenant User access and connector staging. Sources: microsoft-copilot:ms-setup, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2. - sensitivity_labels — Are Microsoft Purview or similar labels respected? [supported]: Purview can exclude labelled content from processing through configured DLP rules. Sources: microsoft-copilot:ms-dlp. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-connector-license-r2, microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-setup, microsoft-copilot:ms-dlp #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### KNOW-05: Freshness and sync model Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Both copied Graph indexes and live MCP federation are documented. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot add-on (Microsoft 365 Copilot in licensing docs), or Microsoft 365 E7; commercial tenant. Synced-data metered Chat agents are a separately identified route, not paid-work-chat parity.; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Copilot Chat without the add-on is not included as a general indexed/federated grounding entitlement. - No edit/delete propagation fixture; self-serve Confluence/Jira remains limited preview. - live_or_indexed — Is content searched live or copied into an index? [supported]: Licensed Copilot can ground on synced Graph copies or query federated sources live without a separate external-content index. The licence matrix allows metered Chat agents to use synced data only. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2. - sync_interval — How often does an index refresh? [partial]: For the limited-preview personal Confluence/Jira synced route, docs describe roughly15-minute incremental and seven-day full crawls; this is not a general federated or connector SLA. Sources: microsoft-copilot:ms-personal-sync-r2, microsoft-copilot:ms-connector-license-r2. - deletion_propagation — How quickly does a deleted document disappear? [unknown]: How quickly does a deleted document disappear? Unverified after checking connector overview and personal-sync documentation; no edit/delete propagation fixture. - index_location — Where is indexed content stored? [partial]: Paid synced grounding uses the Microsoft365 tenant Graph cloud index; federation does not copy that external content into an index. A country-level index map remains unverified. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2, microsoft-copilot:ms-personal-sync-r2 #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### KNOW-06: Grounding and retrieval quality Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Source links are documented; retrieval quality and cross-language accuracy remain unmeasured. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot/E7 connector-grounded responses only; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Documented citations apply to the licensed connector-grounding route; no equivalent included-Chat entitlement or measured citation accuracy is claimed. - No DE/FR/EN grounding, cross-language, unanswerable-question or restricted-document fixture was run. - citations — Are answers linked to specific sources? [supported]: For licensed Copilot connector-grounded responses, Microsoft documents source citations and links to referenced external items. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2. - citation_accuracy — Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed. - cross_language — Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed. - no_answer_behaviour — Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed. - observed_accuracy — How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2 #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial The vendor describes source citations in Listener transcript search; retrieval accuracy was not tested. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured. - citations — Are answers linked to specific sources? [partial]: The Listener FAQ advertises full-text search with source references over transcribed recordings. General document-RAG citation coverage is unspecified. Sources: swissgpt:swissgpt:product. - citation_accuracy — Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured. - cross_language — Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured. - no_answer_behaviour — Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured. - observed_accuracy — How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product ### KNOW-07: Memory and personal context Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Saved memory, history-based personalization and instructions have user controls. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: admin_memory_controls. - Read each atomic answer for its plan, access and feature limits. - custom_instructions — Can users set persistent instructions? [supported]: Users set personal instructions; notebooks have their own instructions. Sources: microsoft-copilot:ms-memory, microsoft-copilot:ms-notebook-instructions. - cross_chat_memory — Does the product remember facts across chats? [supported]: Enabled memory stores preferences and can use prior-chat inferences; work insights depend on plan. Sources: microsoft-copilot:ms-memory. - user_memory_controls — Can users view, edit and delete memories? [partial]: Users can inspect what Copilot knows, ask it to forget details and use temporary chat. Complete saved-memory editing behavior was not tested. Sources: microsoft-copilot:ms-memory. - admin_memory_controls — Can admins turn memory off? [unknown]: Can admins turn memory off? Unverified after checking personalization documentation and Copilot management; organization-wide memory policy behavior not independently established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-memory, microsoft-copilot:ms-notebook-instructions #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ## Assistants and agents ### AGT-01: Custom assistants Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Agent Builder and the agent catalogue cover shared assistants; external actions need a different authoring route. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Microsoft Copilot Chat web app, Copilot Studio extension and agent builder, separate licensing where stated; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Read each atomic answer for its plan, access and feature limits. - create_assistants — Can users create assistants with instructions, knowledge and tools? [partial]: Agent Builder combines instructions and selected knowledge; external action authoring requires Copilot Studio. Sources: microsoft-copilot:ms-builder. - creator_permissions — Can admins limit who creates them? [supported]: Admins control whether users can access Agent Builder. Sources: microsoft-copilot:ms-builder. - sharing_scope — Can assistants be shared with users, groups or everyone? [partial]: Agent links can be shared; the complete user/group/organization permission matrix was not checked. Sources: microsoft-copilot:ms-agents. - catalogue — Is there an internal assistant directory? [supported]: The app lists prebuilt, shared and organization agents. Sources: microsoft-copilot:ms-agents. - prompt_library — Are shared prompt templates available? [supported]: The commercial page links Copilot Prompt Gallery. Sources: microsoft-copilot:ms-price-us. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-builder, microsoft-copilot:ms-agents, microsoft-copilot:ms-price-us #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Users can create document-backed assistants and use prompt templates. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - Creator restrictions, sharing boundaries, versioning, tool configuration and an organisation-managed directory are not established in the public pages. - create_assistants — Can users create assistants with instructions, knowledge and tools? [partial]: Users create workspaces with their own reference documents; configurable instructions and external tools are not described. Sources: swissgpt:swissgpt:product. - creator_permissions — Can admins limit who creates them? [unknown]: Can admins limit who creates them? Unknown. Creator restrictions, sharing boundaries, versioning, tool configuration and an organisation-managed directory are not established in the public pages. - sharing_scope — Can assistants be shared with users, groups or everyone? [unknown]: Can assistants be shared with users, groups or everyone? Unknown. Creator restrictions, sharing boundaries, versioning, tool configuration and an organisation-managed directory are not established in the public pages. - catalogue — Is there an internal assistant directory? [partial]: Premium adds preconfigured assistants; an organisation directory is not established. Sources: swissgpt:swissgpt:product. - prompt_library — Are shared prompt templates available? [partial]: Chat includes prompt templates for recurring tasks; shared-team template administration is not specified. Sources: swissgpt:swissgpt:product. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product ### AGT-02: Tools, actions and MCP Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Paid Copilot documents authenticated MCP tools and conditional writes; the October16 detailed guide supersedes the older generic read-only rollout description. Availability: unknown Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Copilot Studio extension and agent builder, separate licensing where stated; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot/E7 federated connectors and paid Copilot Agent Builder; Studio is only the separately licensed extension route; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Reconciliation: October6 overview retains read-only/early-October text; October16 detailed federation/setup pages explicitly document writes. The current finding is conditional protocol behavior, with actual tenant write availability unknown. - Researcher has an explicit read-only boundary. No external call, approval or access-boundary fixture was executed. - builtin_tools — Which tools are built in? [supported]: Paid experiences include Researcher, Analyst and Facilitator. Sources: microsoft-copilot:ms-price-us. - custom_actions — Can admins add API actions? [partial]: Agent Builder directs authored external-action scenarios to Copilot Studio. Separately, paid federated MCP connectors can expose create/update/delete tools where supplied by the publisher. Sources: microsoft-copilot:ms-builder, microsoft-copilot:ms-custom-mcp-r2, microsoft-copilot:ms-federated-r2. - mcp_client — Can it use remote MCP servers, and with what admin control? [supported]: Custom federation accepts a remote MCP server with search/fetch/query and optional create/update/delete tools. Federation requires the querying user's paid add-on/E7; Studio/pay-as-you-go alone is insufficient. Sources: microsoft-copilot:ms-custom-mcp-r2, microsoft-copilot:ms-connector-license-r2. - tool_auth — Do tools act as the user or as a shared account? [supported]: Federated authenticated tools use OAuth/source-user identity and source permissions. Tenant User access, publisher controls and staged rollout also apply. Sources: microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-custom-mcp-r2. - tool_approval — Can admins approve or block tools, and can users confirm actions before they run? [partial]: Where a connector supplies writes, October16 docs require initial explicit approval with per-tool Allow once/conversation/Always allow settings. Researcher remains read-only. The Coming soon label concerns the admin Tools list. Sources: microsoft-copilot:ms-federated-r2. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-builder, microsoft-copilot:ms-custom-mcp-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2 #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### AGT-03: Web search and deep research Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: supported Web search is policy-controlled and uses Bing outside the Microsoft 365 search-query boundary. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. - web_search — Is web search available? [supported]: Chat can ground answers in web search. Sources: microsoft-copilot:ms-chat-privacy. - admin_toggle — Can admins disable it per organisation or group? [supported]: Allow web search can target the tenant, groups or users. Sources: microsoft-copilot:ms-manage. - search_provider — Which search provider handles queries, and where? [supported]: Bing receives generated queries under separate data-handling terms; those queries are outside EUDB. Sources: microsoft-copilot:ms-chat-privacy. - deep_research — Is multi-step research with a report available? [supported]: Researcher is included in paid Copilot; a report fixture was not run. Sources: microsoft-copilot:ms-price-us. - web_citations — Are web sources cited? [supported]: Responses include web citations and show generated query details for 24 hours. Sources: microsoft-copilot:ms-chat-privacy. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-chat-privacy, microsoft-copilot:ms-manage, microsoft-copilot:ms-price-us #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Web search is included but requires organisation activation and user consent; queries can leave AlpineAI infrastructure. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - Group-specific controls, a multi-step research/report mode and general web citation behaviour are not documented. - web_search — Is web search available? [supported]: Included across licence models and optional at use time. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:terms. - admin_toggle — Can admins disable it per organisation or group? [supported]: Administrator must enable the instance; can disable it instance-wide. Users consent per search and again for detected sensitive content. Sources: swissgpt:swissgpt:terms. - search_provider — Which search provider handles queries, and where? [supported]: DPA Annex 3 names Brave Software, Inc., US, for Brave Search API; activated search sends query/chat content outside AlpineAI infrastructure. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms. - deep_research — Is multi-step research with a report available? [unknown]: Is multi-step research with a report available? Unknown. Group-specific controls, a multi-step research/report mode and general web citation behaviour are not documented. - web_citations — Are web sources cited? [unknown]: Are web sources cited? Unknown. Group-specific controls, a multi-step research/report mode and general web citation behaviour are not documented. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:terms, swissgpt:swissgpt:dpa ### AGT-04: Workflows and automation Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Paid Copilot schedules prompts; advanced workflow authoring has separate Studio dependencies. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Copilot Studio extension and agent builder, separate licensing where stated; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: event_triggers. - Read each atomic answer for its plan, access and feature limits. - workflow_builder — Is there a workflow or chain builder? [partial]: Agent Builder directs low-code actions and workflows to Copilot Studio. Sources: microsoft-copilot:ms-builder. - scheduled_tasks — Can prompts or assistants run on a schedule? [supported]: Paid users can create up to ten scheduled prompts and manage their recurrence. Sources: microsoft-copilot:ms-schedule. - event_triggers — Can external events start a workflow? [unknown]: Can external events start a workflow? Unverified after checking scheduled prompt and Agent Builder documentation; external-event trigger availability was not scoped. - builder_audience — Is building aimed at business users, IT or developers? [supported]: Agent Builder uses natural-language configuration; Studio is the low-code extension route. Sources: microsoft-copilot:ms-builder. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-builder, microsoft-copilot:ms-schedule #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### AGT-05: Agentic task execution Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Cowork documents multi-step tool execution with visible progress and user controls. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot with Cowork enabled; add_ons=Qualifying Microsoft 365 licence, Enabled usage-based Cowork billing; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Documented behavior only; no three-document/email fixture or interventions were observed. - agent_mode — Is there an agent mode for multi-step tasks? [supported]: Cowork handles multi-step work with enabled usage billing and a paid licence. Sources: microsoft-copilot:ms-cowork. - visible_steps — Are steps and tool calls shown? [supported]: The interface exposes skill messages and tool steps. Sources: microsoft-copilot:ms-cowork. - side_effect_confirmation — Must the user confirm actions with side effects? [supported]: Side effects require approval; users can allow similar actions for the current session. Sources: microsoft-copilot:ms-cowork. - stop_control — Can the user stop a running task? [supported]: Users can pause immediately or after the current step, resume or cancel. Sources: microsoft-copilot:ms-cowork. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-cowork #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### AGT-06: Programmable access Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial The Chat API and the Work IQ API public preview are separate programmable routes. Availability: beta Delivery: native Scope: surfaces=Microsoft Copilot Chat API preview, Work IQ API public preview, MCP/A2A/REST; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Chat API preview requires the paid Copilot add-on per calling user; Work IQ MCP public-preview prerequisites unverified; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - API preview terms apply. This is a distinct API surface, not included Copilot Chat or an assertion of interactive/API feature parity. No API call was executed. - Work IQ MCP is a roadmap-described public preview; no endpoint or API was invoked. - chat_api — Is there an API for chat and assistants? [partial]: The preview text API is included for paid-add-on users; unlicensed users are explicitly excluded. It supports work/web grounding but not code interpreter, graphic art, action skills or long-running tasks. Sources: microsoft-copilot:ms-chat-api-r2. - knowledge_api — Can documents be loaded through an API? [partial]: Separately configured synced content can be ingested through Graph connector APIs for licensed grounding; this does not establish a complete workspace knowledge-management API. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2. - api_governance — Do audit, budgets and model rules apply to API use? [partial]: The Chat API retains source-permission/compliance boundaries; full budget/audit parity was not independently tested. Sources: microsoft-copilot:ms-chat-api-r2. - mcp_server — Does the product expose itself to other agents over MCP? [partial]: Microsoft advertises Work IQ API public preview with MCP, A2A and REST access to work context. Endpoint, authentication and plan details were not verified; this does not make the separate Copilot Chat API an MCP server. Sources: microsoft-copilot:microsoft-copilot:r4-roadmap-work-iq. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-chat-api-r2, microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2, microsoft-copilot:microsoft-copilot:r4-roadmap-work-iq #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial A separate AlpineAI API platform is advertised. Custom application integrations are explicitly offered under Enterprise from 10 licences; standalone API entitlement remains unknown and new accounts are activated gradually. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI API platform; version=not specified; plan=Enterprise custom application integrations from 10 licences; standalone API tariff/entitlement not established; add_ons=Individually contracted integration; API account activation required; deployment_mode=not specified; region=API portal advertises Swiss processing; endpoint-specific processing and contractual entitlement unverified; os=not specified. Limitations: - Enterprise custom integration is documented; a universal API entitlement across chat licence tiers is not. - No authenticated endpoint documentation, API account, rate-limit data or governance fixture was accessed. - chat_api — Is there an API for chat and assistants? [partial]: The product page describes requests/results through its separate API platform and explicitly places custom integrations in Enterprise. The public API landing page supports REST/SDK positioning but requires sign-in and gradual account activation. Specific chat/assistant endpoints, auth methods, standalone licensing and inclusion in Standard/Premium were not verified. Sources: swissgpt:swissgpt:review2-product, swissgpt:swissgpt:review2-api-access, swissgpt:swissgpt:university. - knowledge_api — Can documents be loaded through an API? [unknown]: No unauthenticated document-ingestion endpoint reference was retrieved from the API portal; naming general integrations is not proof of an ingestion API. - api_governance — Do audit, budgets and model rules apply to API use? [unknown]: The API landing page advertises monitoring of usage and costs, but scope of chat audit, budgets and model rules for API calls was not established without authenticated documentation. - mcp_server — Does the product expose itself to other agents over MCP? [unknown]: No AlpineAI-provided MCP server exposing the product to external agents was documented in the retrieved product or API landing pages. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:review2-product, swissgpt:swissgpt:review2-api-access, swissgpt:swissgpt:university ## Daily work ### WORK-01: Clients and access points Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Web and native access are documented, with authoring gaps on mobile. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Windows MDM deployment is documented; full mobile deployment/configuration parity was not tested. - web — Is a full web client available? [supported]: The browser client is available for paid Copilot and Copilot Chat. Sources: microsoft-copilot:ms-price-us. - desktop_apps — Windows and macOS apps? [supported]: Cowork documentation lists Windows and macOS Copilot clients. Sources: microsoft-copilot:ms-cowork. - mobile_apps — iOS and Android apps with SSO? [partial]: Cowork lists iPhone and Android apps under the licensed account; mobile SSO was not trialled. Sources: microsoft-copilot:ms-cowork. - browser_extension — Is there a browser extension or sidebar? [partial]: Copilot is available in the Edge sidebar; this does not establish a separate third-party browser extension. Sources: microsoft-copilot:ms-chat-usage. - managed_deployment — Can IT deploy and configure clients through MDM? [supported]: For Windows, IT can distribute the Copilot executable through Intune, Configuration Manager, Group Policy or another MDM and control automatic installation. EEA, government and channel exclusions apply to automatic installation; full mobile policy parity was not tested. Sources: microsoft-copilot:microsoft-copilot:r4-mdm-deployment. - client_feature_gaps — Which features are missing on mobile? [partial]: Agent Builder is unavailable on mobile; other feature differences vary by release. Sources: microsoft-copilot:ms-builder. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-cowork, microsoft-copilot:ms-chat-usage, microsoft-copilot:ms-builder, microsoft-copilot:microsoft-copilot:r4-mdm-deployment #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial The FAQ lists web and iOS/Android access. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client, AlpineAI iOS and Android apps; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland; mobile clients on user devices; os=iOS, Android. Limitations: - Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented. - web — Is a full web client available? [supported]: Works in Chrome, Firefox, Safari or Edge on internet-connected computers and mobile devices. Sources: swissgpt:swissgpt:product. - desktop_apps — Windows and macOS apps? [unknown]: Windows and macOS apps? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented. - mobile_apps — iOS and Android apps with SSO? [partial]: iOS and Android apps are advertised; company SSO in those apps was not verified. Sources: swissgpt:swissgpt:product. - browser_extension — Is there a browser extension or sidebar? [unknown]: Is there a browser extension or sidebar? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented. - managed_deployment — Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented. - client_feature_gaps — Which features are missing on mobile? [unknown]: Which features are missing on mobile? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product ### WORK-02: Office suite and Teams integration Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial The paid offering works inside Microsoft 365 apps; Chat has narrower contextual access. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: google_workspace_apps. - word_excel_powerpoint — Does it work inside Word, Excel and PowerPoint? [supported]: Paid Copilot is integrated in Word, Excel and PowerPoint; Chat open-content interactions are narrower. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-chat-privacy. - outlook — Does it work inside Outlook? [supported]: Chat in Outlook can use the user mailbox/calendar and a limited set of accessible files. Sources: microsoft-copilot:ms-chat-privacy. - teams — Is there a Teams app or bot? [supported]: Paid Copilot includes Teams; the Chat entry point also appears in Teams. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-chat-usage. - google_workspace_apps — Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? Unverified after checking pricing, Chat organizational-data and deployment documentation; native Google Workspace editing integrations not established. - licence_prerequisites — Which licences or consents are needed? [supported]: Paid Copilot requires an eligible M365 base licence; compliance capabilities may need further entitlements. Sources: microsoft-copilot:ms-setup. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-chat-privacy, microsoft-copilot:ms-chat-usage, microsoft-copilot:ms-setup #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Standard and Premium include an Outlook add-in for reading, drafting and translating email. Availability: generally-available Delivery: official-integration Scope: surfaces=AlpineAI Outlook add-in; version=not specified; plan=Standard and Premium; Enterprise packaging unspecified; add_ons=none stated; deployment_mode=not specified; region=Content processed on AlpineAI hardware in Switzerland; os=not specified. Limitations: - Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified. - word_excel_powerpoint — Does it work inside Word, Excel and PowerPoint? [unknown]: Does it work inside Word, Excel and PowerPoint? Unknown. Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified. - outlook — Does it work inside Outlook? [supported]: Add-in summarises messages/threads, drafts replies and translates within Outlook. The FAQ describes Get Add-Ins installation. Sources: swissgpt:swissgpt:product. - teams — Is there a Teams app or bot? [unknown]: Is there a Teams app or bot? Unknown. Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified. - google_workspace_apps — Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? Unknown. Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified. - licence_prerequisites — Which licences or consents are needed? [partial]: Included with Standard and Premium. Microsoft licence/version prerequisites and tenant consent requirements are not stated. Sources: swissgpt:swissgpt:product. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product ### WORK-03: Translation and writing Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Copilot Chat can translate referenced document text and accept tone/audience instructions. Format-preserving Word Translator and SharePoint glossary translation are separately scoped workflows. Availability: generally-available Delivery: native Scope: surfaces=Copilot in Microsoft 365 apps and Teams, Microsoft Copilot paid work chat; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Commercial Microsoft Copilot add-on for Word writing examples; general work-chat prompts where the support guide explicitly applies; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Copilot’s prompted translation does not establish preserved page/table layout or a managed corporate glossary. - Word Translator is a separate base-app command; SharePoint/OneDrive glossary translation is separately metered document processing requiring Azure billing and permissions. - No shared translation/glossary/Swiss-language fixture or complete dedicated-engine specification was verified. - document_translation — Can whole documents be translated with formatting kept? [partial]: Copilot Chat documents translation of attached or referenced file content. Microsoft separately documents Word Translator creating a formatted translated copy; that is a Word command, not a Copilot Chat formatting guarantee. No DE-to-FR/IT layout fixture was run. Sources: microsoft-copilot:microsoft-copilot:r5-chat-translation, microsoft-copilot:microsoft-copilot:r5-word-translation-boundary. - translation_engine — Which engine translates? [unknown]: Unresolved on 2026-10-26. Re-read https://support.microsoft.com/en-us/microsoft-365-copilot/translate-files-into-another-language-in-microsoft-365-copilot-chat and https://word.cloud.microsoft/create/en/blog/how-to-translate-documents-in-word/ . The latter identifies Word Translator as a separate formatting-preserving command and Copilot as a drafting/rewriting route, but does not specify a dedicated Copilot translation engine/model contract. No engine was inferred from the separate Word/SharePoint services. - glossaries — Are company glossaries supported? [unknown]: Unresolved on 2026-10-26. Re-read the Copilot translation support page and https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/translation-glossary?view=o365-worldwide plus https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/syntex-azure-billing?view=o365-worldwide . SharePoint supports glossary files in separately metered document processing; a maintained glossary enforced by Copilot Chat/Word prompts or included with a Copilot seat was not established. No glossary fixture was run. - formality_and_variants — Can formality and regional variants (de-CH) be set? [partial]: Official Copilot examples accept tone/style/country and region-specific wording instructions, including refining translated Word content. A deterministic de-CH preset, terminology enforcement and dialect-quality result were not established. Sources: microsoft-copilot:microsoft-copilot:r5-chat-translation, microsoft-copilot:microsoft-copilot:r5-word-translation-boundary. - writing_tools — Are dedicated rewrite and proofreading tools available? [partial]: The direct support guide documents drafting from prompts and Word paragraph rewriting; work-data-grounded prompts require the commercial Copilot subscription. Sources: microsoft-copilot:ms-writing-r2. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-writing-r2, microsoft-copilot:microsoft-copilot:r5-chat-translation, microsoft-copilot:microsoft-copilot:r5-word-translation-boundary, microsoft-copilot:microsoft-copilot:r5-sharepoint-translation, microsoft-copilot:microsoft-copilot:r5-sharepoint-glossary, microsoft-copilot:microsoft-copilot:r5-sharepoint-metering #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial The platform and Outlook add-in offer drafting, summaries and translations. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested. - document_translation — Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested. - translation_engine — Which engine translates? [unknown]: Which engine translates? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested. - glossaries — Are company glossaries supported? [unknown]: Are company glossaries supported? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested. - formality_and_variants — Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested. - writing_tools — Are dedicated rewrite and proofreading tools available? [partial]: The FAQ advertises drafting and replying to email, summaries and translations into Swiss national languages and English. Proofreading controls are not detailed. Sources: swissgpt:swissgpt:product. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product ### WORK-04: Image generation and editing Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Image generation and an administrator restriction are documented. General output ownership terms apply; editing and image-model-specific rights remain incomplete. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Image editing remains unverified. - Administrator image-generation controls are documented; full image-model-specific output rights remain unverified. - image_generation — Can users generate images, with which models? [partial]: Create/image generation appears in Chat and paid offerings; the current image-model mapping was not established. Sources: microsoft-copilot:ms-price-us. - image_editing — Can users edit uploaded images? [unknown]: Can users edit uploaded images? Unverified after checking Copilot commercial comparison and release notes; current editing, model-specific cost, image policy and output licence terms not fully retrieved. - admin_control — Can admins restrict image generation? [supported]: An authorized administrator can allow or prevent supported image generation under Copilot Settings. Availability depends on the tenant licence, enabled features and rollout; group-level behavior was not tested. Sources: microsoft-copilot:microsoft-copilot:r4-image-admin. - usage_terms — What usage rights apply to output? [partial]: The commercial Generative AI Product Terms treat output as Customer Data and state Microsoft does not own it. A complete image-model-specific rights or third-party restriction matrix was not verified. Sources: microsoft-copilot:microsoft-copilot:r4-online-service-terms. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:microsoft-copilot:r4-image-admin, microsoft-copilot:microsoft-copilot:r4-online-service-terms #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### WORK-05: Voice and meetings Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Work-account dictation, read-aloud and live voice are documented with availability limits. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: meeting_summaries, swiss_german_speech. - Read each atomic answer for its plan, access and feature limits. - dictation — Can users dictate prompts? [supported]: Work/school dictation sends speech to Microsoft for transcription without retaining dictation audio. Sources: microsoft-copilot:ms-voice. - read_aloud — Can answers be read aloud? [supported]: Read-aloud uses client-side text-to-speech. Sources: microsoft-copilot:ms-voice. - voice_conversation — Is a live voice mode available? [partial]: Live voice is documented for work/school accounts, subject to subscription and region; feedback audio is removed after 48 hours. Sources: microsoft-copilot:ms-voice. - meeting_summaries — Are meetings transcribed and summarised? [unknown]: Are meetings transcribed and summarised? Unverified after checking Copilot Voice and work-language pages; meeting transcription prerequisites and Swiss German dialect recognition not tested or established. - swiss_german_speech — Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unverified after checking Copilot Voice and work-language pages; meeting transcription prerequisites and Swiss German dialect recognition not tested or established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-voice #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Premium Listener records audio, transcribes Swiss German and creates minutes or summaries. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client, AlpineAI iOS and Android apps; version=not specified; plan=Premium Listener; Enterprise inclusion per order; add_ons=none stated; deployment_mode=not specified; region=Audio processing on AlpineAI-owned hardware in Switzerland; os=not specified. Limitations: - Read-aloud and live bidirectional voice conversation are undocumented; recognition quality was not independently tested. - dictation — Can users dictate prompts? [partial]: Listener records dictation through the microphone and accepts existing audio files. Direct dictation into a chat prompt was not established. Sources: swissgpt:swissgpt:product. - read_aloud — Can answers be read aloud? [unknown]: Can answers be read aloud? Unknown. Read-aloud and live bidirectional voice conversation are undocumented; recognition quality was not independently tested. - voice_conversation — Is a live voice mode available? [unknown]: Is a live voice mode available? Unknown. Read-aloud and live bidirectional voice conversation are undocumented; recognition quality was not independently tested. - meeting_summaries — Are meetings transcribed and summarised? [supported]: Advertises complete transcripts and structured minutes, summaries, key facts and to-dos; recordings process on AlpineAI hardware in Switzerland. Sources: swissgpt:swissgpt:product. - swiss_german_speech — Is Swiss German speech recognised? [supported]: Vendor claims Swiss German and other dialect recognition, with transcript output in German, English, French or Italian. Sources: swissgpt:swissgpt:product. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:product ### WORK-06: Data analysis and document output Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Python execution and downloadable Office files are documented. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot with code interpreter/eligible Agent Builder agents; generated Word/Excel/PowerPoint files as documented for Chat; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - No analysis entitlement is inferred for every included-Chat client. Scope uses the paid Copilot code path explicitly named by the security architecture. - No spreadsheet/formula or editable-PowerPoint fixture was run. Notebook instruction sharing is not counted as an output canvas. - data_analysis — Can it analyse spreadsheets with executed code? [supported]: In the paid Copilot/eligible agent code-interpreter path, LLM-generated Python runs in isolated Azure VMs with no network traffic. Sources: microsoft-copilot:ms-code-r2. - charts — Can it produce charts? [supported]: The same paid code-interpreter path can generate data visualizations. Sources: microsoft-copilot:ms-code-r2. - office_file_output — Can it create Word, Excel or PowerPoint files? [supported]: Chat's Word/Excel/PowerPoint agents generate files: Word/Excel download; PowerPoint uses OneDrive when available, otherwise download. Sources: microsoft-copilot:ms-chat-privacy-r2. - canvas_editing — Is there a document or canvas editor for iterating on output? [unknown]: Notebook instruction editing does not establish an editor for generated output. Output-canvas behavior remains unverified after checking code-interpreter, file-generation and notebook instruction documentation. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-code-r2, microsoft-copilot:ms-chat-privacy-r2 #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### WORK-07: Sharing and team spaces Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Shared notebooks and agents are documented; chat-sharing boundaries remain untested. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: share_chats, group_chat, share_permission_boundary. - share_chats — Can chats be shared inside the organisation? [unknown]: Can chats be shared inside the organisation? Unverified after checking notebook sharing and Agent Builder limitations; no cross-group chat-sharing or group-chat test. - team_spaces — Are shared projects or workspaces available? [supported]: Users can collaborate on shared notebooks and share agents. Sources: microsoft-copilot:ms-notebook-instructions, microsoft-copilot:ms-agents. - group_chat — Can several people chat together with the AI? [unknown]: Can several people chat together with the AI? Unverified after checking notebook sharing and Agent Builder limitations; no cross-group chat-sharing or group-chat test. - share_permission_boundary — Does sharing respect the recipient's access to sources? [unknown]: Does sharing respect the recipient's access to sources? Unverified after checking notebook sharing and Agent Builder limitations; no cross-group chat-sharing or group-chat test. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-notebook-instructions, microsoft-copilot:ms-agents #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### WORK-08: Interface languages and accessibility Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft lists the target European languages; naturalness and conformance remain unchecked. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Localization availability is documented; linguistic quality was not observed. - ui_languages — Which UI languages are offered? [supported]: Microsoft lists English, German, French and Italian among supported work languages and states localization. Sources: microsoft-copilot:ms-language. - dach_language_quality — Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unverified after checking supported-language page; no localized UI inspection, admin-language pass or product-specific WCAG report. - accessibility_statement — Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? Unverified after checking supported-language page; no localized UI inspection, admin-language pass or product-specific WCAG report. - admin_ui_languages — Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unverified after checking supported-language page; no localized UI inspection, admin-language pass or product-specific WCAG report. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-language #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Terms specify a German and English interface; language quality was not observed. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located. - ui_languages — Which UI languages are offered? [partial]: AGB 2.1 explicitly names German and English UI. Sector pages advertise processing of Swiss national languages and English; that does not establish French/Italian UI coverage. Sources: swissgpt:swissgpt:terms. - dach_language_quality — Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unknown. No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located. - accessibility_statement — Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? Unknown. No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located. - admin_ui_languages — Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unknown. No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:terms ## Administration and governance ### ADM-01: Single sign-on and authentication Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft 365 identity, MFA and conditional-access setup are documented. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: domain_capture. - Read each atomic answer for its plan, access and feature limits. - sso_protocols — Which SSO protocols and identity providers work? [partial]: Copilot uses Microsoft 365/Entra work accounts; exact application protocol and direct LDAP alternatives were not verified. Sources: microsoft-copilot:ms-price-us. - sso_plan — Which plan includes SSO? [supported]: Chat requires an eligible M365 account; paid access adds a Copilot licence. Sources: microsoft-copilot:ms-price-us. - mfa — Can MFA be enforced? [supported]: Deployment guidance documents enforcing MFA through Entra policies. Sources: microsoft-copilot:ms-setup. - conditional_access — Do Entra conditional-access policies apply? [partial]: Setup guidance documents conditional access, including SharePoint tenant-level policies. Sources: microsoft-copilot:ms-setup. - domain_capture — Can the company claim its email domain? [unknown]: Can the company claim its email domain? Unverified after checking Copilot licence and deployment guidance; no trial SSO login or domain-claim test. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-setup #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### ADM-02: User provisioning and lifecycle Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Seat assignment is tenant-managed; provisioning and content-transfer details remain open. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: scim, group_sync, jit_provisioning, deprovisioning. - scim — Is SCIM provisioning supported? [unknown]: Is SCIM provisioning supported? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested. - group_sync — Are identity-provider groups synced? [unknown]: Are identity-provider groups synced? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested. - jit_provisioning — Are users created at first login? [unknown]: Are users created at first login? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested. - deprovisioning — What happens to a removed user's data and shared assets? [unknown]: What happens to a removed user's data and shared assets? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested. - seat_assignment — Can admins assign and reclaim seats? [supported]: M365 administrators assign purchased Copilot licences to users. Sources: microsoft-copilot:ms-setup. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-setup #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### ADM-03: Roles, groups and feature permissions Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Administrative roles and selected group-targeted controls are documented. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - No disabled-feature test with two groups was performed. - admin_roles — Which admin roles exist, and can admin rights be delegated? [supported]: M365, SharePoint, Purview and billing functions use distinct administrator roles. Sources: microsoft-copilot:ms-setup, microsoft-copilot:ms-cost-setup. - groups — Can permissions be set per group? [supported]: Web-search and Anthropic settings can target groups. Sources: microsoft-copilot:ms-manage, microsoft-copilot:ms-anthropic. - feature_toggles — Which features can be switched on or off per group? [partial]: Admins control web search and Agent Builder; Anthropic access has separate user/group controls. Sources: microsoft-copilot:ms-manage, microsoft-copilot:ms-builder, microsoft-copilot:ms-anthropic. - multi_entity — Can subsidiaries or departments be separated within one contract? [unknown]: Can subsidiaries or departments be separated within one contract? Unverified after checking Copilot admin controls; complete feature-by-group and subsidiary isolation behavior not tested. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-setup, microsoft-copilot:ms-cost-setup, microsoft-copilot:ms-manage, microsoft-copilot:ms-anthropic, microsoft-copilot:ms-builder #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### ADM-04: Usage and adoption analytics Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Chat and paid usage reports are separate and have privacy controls. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Read each atomic answer for its plan, access and feature limits. - adoption_dashboard — Is there an adoption dashboard? [supported]: Microsoft publishes distinct paid Copilot and unlicensed Chat usage dashboards. Sources: microsoft-copilot:ms-usage, microsoft-copilot:ms-chat-usage. - breakdowns — Can usage be broken down by group, model, feature and assistant? [partial]: Reports include application entry points and user activity; complete model/group/assistant breakdowns were not verified. Sources: microsoft-copilot:ms-usage, microsoft-copilot:ms-chat-usage. - export — Can usage data be exported? [supported]: The Chat report exports all reported user usage as CSV. Sources: microsoft-copilot:ms-chat-usage. - privacy_modes — Can per-person reporting be limited or pseudonymised? [supported]: Identifying user, group and site fields are hidden by default; administrators can change report settings. Sources: microsoft-copilot:ms-usage. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-usage, microsoft-copilot:ms-chat-usage #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### ADM-05: Spend controls and cost allocation Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Metered-service cost management supports limits; exact stop semantics need verification. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Prepaid-credit exhaustion alone can continue into PAYG; it is not itself a hard budget. - cost_visibility — Can admins see cost or consumption per user and group? [partial]: The cost dashboard shows credit consumption and billing configuration; complete cost-centre mapping was not verified. Sources: microsoft-copilot:ms-cost-setup. - budgets — Can budgets be set per user or group? [supported]: Policies support monthly spending limits and optional per-user limits. Sources: microsoft-copilot:ms-cost-setup. - budget_enforcement — Does reaching a budget alert, block or downgrade? [partial]: The setup describes limits on monthly credit spend, but overshoot, timing and enforcement were not tested. Sources: microsoft-copilot:ms-cost-setup. - chargeback — Can costs be exported per cost centre? [unknown]: Can costs be exported per cost centre? Unverified after checking Copilot Credits cost management and rate documentation; chargeback exports and enforced-stop timing not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-cost-setup #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### ADM-06: Audit logs and compliance export Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Purview provides interaction records and compliance retention, with licence-dependent policies. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Compliance copies differ from the visible chat history. No export or hold test was run. - admin_events — Are admin and security events logged? [supported]: With auditing enabled, Purview logs Copilot admin changes and user resource/agent metadata. Sources: microsoft-copilot:ms-audit. - content_logging — Can prompts and answers be retained for compliance, and is it configurable? [supported]: Prompts/responses are retained in Exchange-backed compliance copies; administrators can apply retention. Sources: microsoft-copilot:ms-retention. - siem_export — Can logs stream to a SIEM or be exported? [supported]: Purview supports export of Copilot audit events. Microsoft documents EXO CSV export and Office 365 Management Activity API streaming of CopilotInteraction events to a SIEM; this does not imply full prompt/response content in audit metadata. Sources: microsoft-copilot:microsoft-copilot:r4-audit-export, microsoft-copilot:microsoft-copilot:r4-audit-api. - ediscovery — Are eDiscovery and legal hold supported? [supported]: Hidden interaction copies are searchable through eDiscovery and remain subject to holds. Sources: microsoft-copilot:ms-retention. - log_retention — How long are logs kept? [partial]: Audit Standard and Premium have distinct retention entitlements; a product-specific integrity and exact retention configuration was not verified. Sources: microsoft-copilot:ms-audit-standard. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-audit, microsoft-copilot:ms-retention, microsoft-copilot:ms-audit-standard, microsoft-copilot:microsoft-copilot:r4-audit-export, microsoft-copilot:microsoft-copilot:r4-audit-api #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### ADM-07: Data loss prevention and personal data Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Purview can block sensitive prompts when configured; its default policy simulates. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - No Swiss AHV or IBAN test was performed. - pii_detection — Is personal data detected in prompts and files? [supported]: Purview DLP can match selected sensitive information types in prompts. Sources: microsoft-copilot:ms-dlp. - pii_action — Is it redacted, masked, blocked or only warned? [supported]: Configured policies prevent prompt processing; the default policy is simulation/alert mode. Sources: microsoft-copilot:ms-dlp, microsoft-copilot:ms-dlp-default. - custom_patterns — Can admins add custom patterns or terms? [supported]: The Copilot DLP location supports custom sensitive-information types for prompt blocking. This control is in preview and subject to tenant rollout and licensing; the location does not scan files uploaded directly in prompts. No AHV/IBAN fixture was run. Sources: microsoft-copilot:microsoft-copilot:r4-custom-dlp-types. - dlp_integration — Does it integrate with an existing DLP product? [partial]: Microsoft Purview is the documented integration; base subscription entitlements determine available controls. Sources: microsoft-copilot:ms-dlp, microsoft-copilot:ms-setup. - filter_location — Where does filtering run? [unknown]: Where does filtering run? Unverified after checking Purview DLP documentation; custom AHV/IBAN patterns, filtering geography and fixture behavior unverified. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-dlp, microsoft-copilot:ms-dlp-default, microsoft-copilot:ms-setup, microsoft-copilot:microsoft-copilot:r4-custom-dlp-types #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Web search has a sensitive-content consent step; general PII/DLP handling is unverified. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used. - pii_detection — Is personal data detected in prompts and files? [partial]: AGB 2.5 says the system can detect potentially sensitive search-query content; it does not specify personal-data types or uploaded-file detection. Sources: swissgpt:swissgpt:terms. - pii_action — Is it redacted, masked, blocked or only warned? [partial]: Detected potentially sensitive web-search content requires renewed user consent before transmission. Redaction or blocking is not established. Sources: swissgpt:swissgpt:terms. - custom_patterns — Can admins add custom patterns or terms? [unknown]: Can admins add custom patterns or terms? Unknown. Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used. - dlp_integration — Does it integrate with an existing DLP product? [unknown]: Does it integrate with an existing DLP product? Unknown. Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used. - filter_location — Where does filtering run? [unknown]: Where does filtering run? Unknown. Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:terms ### ADM-08: AI policy and guardrails Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft documents safety controls and policy metadata; organization-wide instruction enforcement remains unverified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: org_instructions, usage_notice. - Read each atomic answer for its plan, access and feature limits. - org_instructions — Can admins set organisation-wide instructions? [unknown]: Can admins set organisation-wide instructions? Unverified after checking Copilot privacy and audit schemas; organization-wide instructions and mandatory AUP acknowledgement not established. - usage_notice — Can users be required to accept a usage policy? [unknown]: Can users be required to accept a usage policy? Unverified after checking Copilot privacy and audit schemas; organization-wide instructions and mandatory AUP acknowledgement not established. - content_filters — Are content filters configurable? [partial]: Copilot documents harmful-content and prompt-injection protections; customer configurability was not established. Sources: microsoft-copilot:ms-privacy. - violation_reporting — Are policy hits visible to admins? [partial]: Audit resource metadata can include policy restrictions and prompt-injection detection; complete violation coverage was not established. Sources: microsoft-copilot:ms-audit. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-audit #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ## Data protection and sovereignty ### DATA-01: Hosting location and data residency Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial EU/EFTA commitments have separate model, web-search and operational exceptions. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Bing web queries are outside EUDB. Anthropic opt-in changes the model-processing scope. No sovereign-cloud claims are made. - storage_region — Where are chats, files and indexes stored? [partial]: Microsoft 365 tenant commitments govern interaction storage and OneDrive files; EUDB covers qualifying EU/EFTA configurations, not a universal Swiss-only deployment. Sources: microsoft-copilot:ms-chat-privacy, microsoft-copilot:ms-eudb. - inference_region — Where do model calls run, per provider? [partial]: EU traffic has EUDB safeguards; optional Anthropic is excluded from EUDB and in-country processing commitments. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-anthropic. - backups_logs_region — Where are backups, logs and telemetry? [partial]: EUDB includes pseudonymized personal system logs subject to limited-transfer exceptions; a separate backup/telemetry country map was not retrieved. Sources: microsoft-copilot:ms-eudb. - support_access_region — From where can vendor staff access data? [partial]: EUDB professional-services data is committed at rest; operational transfers remain possible. This does not prove EU-only staff access. Sources: microsoft-copilot:ms-eudb. - swiss_hosting — Is Swiss hosting available? [unknown]: Is Swiss hosting available? Unverified after checking Copilot privacy, EUDB and residency documentation; no comprehensive Swiss storage/inference/support matrix. - residency_plan — Which plan or option provides residency? [partial]: Chat and paid Copilot use M365 commitments; model and service-specific exceptions must be applied separately. Sources: microsoft-copilot:ms-edp, microsoft-copilot:ms-anthropic. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-chat-privacy, microsoft-copilot:ms-eudb, microsoft-copilot:ms-privacy, microsoft-copilot:ms-anthropic, microsoft-copilot:ms-edp #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Swiss RIZ application hosting is consistently described. Green/RZO Swiss inference is a vendor security-page statement; a current contracted inference-site schedule is unverified because the July DPA does not list RZO. Storage, inference, support and optional search are scoped separately. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client, AlpineAI API platform; version=Public infrastructure page and DPA Annex 3 dated 10 July 2026; no tenant contract inspected; plan=Current AlpineAI sector offer; contract-specific residency and secret-data supplement conditional on signature; add_ons=none stated; deployment_mode=not specified; region=Advertised Swiss application hosting; current contracted inference map unverified; DPA CH/EEA with conditional third-country processing and optional external search; os=not specified. Limitations: - RZO is described as colocation, not as a foreign model API. Its absence from the July annex is not evidence of overseas inference or unauthorised processing. - The currently contracted complete inference-site list, per-index/log/telemetry locations and exhaustive staff access countries remain unknown. - storage_region — Where are chats, files and indexes stored? [partial]: The security page describes application/data storage on AlpineAI hardware at two Swiss RIZ sites. July DPA Annex 3 independently lists RIZ CH for platform hosting and support. Separate per-index/log topology and a tenant-specific deployment schedule were not established. Sources: swissgpt:swissgpt:review2-security, swissgpt:swissgpt:review2-dpa. - inference_region — Where do model calls run, per provider? [unknown]: The security page names Swiss Green and RZO GPU colocation on AlpineAI-owned/operated hardware without logical access by site operators. July DPA Annex 3 names Green and expressly describes pure colocation, but omits RZO. No newer public annex or contract-specific RZO authorisation was retrieved. The currently contracted complete inference-site map is therefore unknown; the marketing statement is not a verified current contract commitment. - backups_logs_region — Where are backups, logs and telemetry? [partial]: July DPA Annex 3 lists cloudscale.ch CH for backup; Annex 2 describes daily offsite backups. This dated schedule does not establish every current log/telemetry or backup location. Sources: swissgpt:swissgpt:review2-dpa. - support_access_region — From where can vendor staff access data? [partial]: The dated annex assigns RIZ CH to customer support and EU Atlassian/Custify to helpdesk/account functions. Physical staff access countries are not fully mapped. A separately signed secret-data supplement requires Swiss services where secret data is in plaintext. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:secrecy. - swiss_hosting — Is Swiss hosting available? [partial]: Swiss application hosting at RIZ is supported by both public sources. The full current inference-site inventory is withheld pending a current applicable schedule, so this is not an all-processing CH-residency assurance. Sources: swissgpt:swissgpt:review2-security, swissgpt:swissgpt:review2-dpa. - residency_plan — Which plan or option provides residency? [partial]: DPA 1.5 permits CH/EEA processing with conditional third-country safeguards. Optional Brave search is separately listed with US processing. The secret-data supplement, only when signed and applicable, narrows plaintext services including APIs to Switzerland. A current tenant-specific inference schedule is still missing. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:secrecy. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:review2-security, swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:secrecy ### DATA-02: Deployment options Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial The researched offering is Microsoft-operated tenant SaaS; other deployment contracts remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: dedicated_instance, customer_cloud, on_premise, air_gapped, mode_feature_gaps. - multi_tenant_saas — Is a shared SaaS offered? [supported]: Enterprise protection documents isolated customer tenants in Microsoft 365. Sources: microsoft-copilot:ms-edp. - dedicated_instance — Is a dedicated single-tenant instance offered, from what size? [unknown]: Is a dedicated single-tenant instance offered, from what size? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established. - customer_cloud — Can it run in the customer's own cloud account, from what size? [unknown]: Can it run in the customer's own cloud account, from what size? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established. - on_premise — Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established. - air_gapped — Can it run without internet access? [unknown]: Can it run without internet access? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established. - mode_feature_gaps — Which features are missing outside SaaS? [unknown]: Which features are missing outside SaaS? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-edp #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### DATA-03: Training use and provider retention Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial No-training assertions and provider exceptions are recorded separately from customer retention. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - No-training statements remain vendor assertions pending direct contract verification. Stored tenant chat history is distinct from provider retention. - vendor_training — Does the vendor train on customer content? [partial]: Microsoft states commercial prompts, responses and Graph data do not train foundation models; the underlying DPA text was not inspected. Sources: microsoft-copilot:ms-no-training. - provider_training — Do model providers train on it under this product's contracts? [partial]: Microsoft makes the same foundation-model statement; separate Data Retention model terms require their own review. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic. - provider_retention — How long do model providers keep prompts, including for abuse monitoring? [partial]: Some Anthropic models explicitly retain data under separate Anthropic terms; ordinary eligible subprocessor models are described differently. No universal retention period is established. Sources: microsoft-copilot:ms-anthropic. - zero_retention — Is zero data retention available, and on which plan? [partial]: Eligible Anthropic subprocessor offerings are described as not retaining customer content; this is not zero retention for M365 interactions. Sources: microsoft-copilot:ms-anthropic. - human_review — Can provider staff review content? [partial]: Copilot opts out of Azure OpenAI abuse-monitoring human review; Anthropic illegal-content safeguards are separate. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial The terms prohibit model training on customer inputs. API zero retention has a narrow signed secrecy-agreement scope. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client, AlpineAI API platform; version=not specified; plan=Current hosted plans; zero retention only AI API services under signed secret-data supplement; add_ons=Signed supplementary agreement for legally secret data, where applicable; deployment_mode=not specified; region=CH for plaintext secret-data services; general DPA CH/EEA with conditional third countries; os=not specified. Limitations: - Ordinary-chat/provider retention and general staff-review practice outside the signed secret-data scope are not documented. DPA anonymised-data use must be read alongside the narrower no-training clause. - vendor_training — Does the vendor train on customer content? [supported]: AGB 4.4 says customer inputs do not feed back into language-model development. DPA 2.4 separately permits anonymisation and use for service/product development; this is not a blanket prohibition on every secondary use. Sources: swissgpt:swissgpt:terms, swissgpt:swissgpt:dpa. - provider_training — Do model providers train on it under this product's contracts? [partial]: Vendor says models run on AlpineAI hardware without foreign model APIs; a separate third-party model-provider training contract is not established. Sources: swissgpt:swissgpt:product. - provider_retention — How long do model providers keep prompts, including for abuse monitoring? [partial]: Signed secrecy agreement forbids storing/logging AI API input and output for secret data. Ordinary web-chat and general API retention periods are unspecified. Sources: swissgpt:swissgpt:secrecy. - zero_retention — Is zero data retention available, and on which plan? [supported]: Available contractually for AI API services processing legally secret data when the supplementary agreement is signed. It is not a general chat-history promise. Sources: swissgpt:swissgpt:secrecy. - human_review — Can provider staff review content? [supported]: For secret data under the signed supplement, plaintext access needs individual approval, unavoidable BCM emergency or a binding Swiss order; staff abuse monitoring with plaintext access is forbidden. Sources: swissgpt:swissgpt:secrecy. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:terms, swissgpt:swissgpt:dpa, swissgpt:swissgpt:product, swissgpt:swissgpt:secrecy ### DATA-04: Retention and deletion Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Purview governs retained Exchange copies of managed Copilot interactions; uploaded-file repository retention is outside this finding. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Managed work/school Microsoft Copilot and Copilot Chat with EDP; Exchange prompt/response copies governed by applicable Purview retention/holds; add_ons=Eligible Microsoft365 tenant, Applicable Purview retention/eDiscovery licensing and configured policies; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Narrowed scope resolves the publication conflict for this finding: Exchange interaction copies are separate from uploaded-file repositories and temporary prompt context. - No universal18-month file-retention promise or immediate-deletion guarantee is made. Full repository/post-termination behavior needs a separate source/tenant check. - default_retention — What is retained and for how long by default? [partial]: Prompts/responses are logged in Exchange; retention depends on tenant policies. A universal default duration for uploaded files/indexes is not established and is excluded from this Exchange-interaction scope. Sources: microsoft-copilot:ms-chat-privacy-r2, microsoft-copilot:ms-retention-r2. - admin_retention — Can admins set retention periods? [supported]: Purview can retain/delete interaction copies; retention and eDiscovery holds can suspend permanent deletion. Sources: microsoft-copilot:ms-retention-r2. - user_deletion — Can users delete their chats and files permanently? [partial]: Removing visible history does not immediately delete retained Exchange copies; retention/hold processing continues asynchronously. Sources: microsoft-copilot:ms-retention-r2. - contract_end_deletion — What is deleted at contract end, and when? [unknown]: What is deleted at contract end, and when? Unverified after checking Purview retention and privacy documentation; complete post-termination deletion terms were not retrieved. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-chat-privacy-r2, microsoft-copilot:ms-retention-r2 #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial The DPA requires deletion after contract end with a backup-cycle exception. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified. - default_retention — What is retained and for how long by default? [unknown]: What is retained and for how long by default? Unknown. Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified. - admin_retention — Can admins set retention periods? [unknown]: Can admins set retention periods? Unknown. Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified. - user_deletion — Can users delete their chats and files permanently? [unknown]: Can users delete their chats and files permanently? Unknown. Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified. - contract_end_deletion — What is deleted at contract end, and when? [partial]: DPA 9.1 requires deletion of provided customer data on termination. Backup copies delete on restoration and ultimately as backup cycles expire; no cycle duration is given. AGB 7.5 offers written confirmation on request with legal-retention exceptions. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms ### DATA-05: Sub-processors and foreign-law exposure Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft publishes subprocessor governance and change-notification routes; legal transfer details need direct contract review. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: subprocessor_countries, parent_jurisdiction, transfer_mechanism, government_access_policy. - Read each atomic answer for its plan, access and feature limits. - subprocessor_list — Is a dated sub-processor list published? [partial]: The AI subprocessor overview links the Online Services Subprocessors List; a dated country-by-country copy was not downloaded. Sources: microsoft-copilot:ms-subprocessors. - subprocessor_countries — Which countries do sub-processors operate in? [unknown]: Which countries do sub-processors operate in? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass. - change_notification — Are customers notified of sub-processor changes? [partial]: Customers can subscribe to list updates. Exact advance-notice periods were not established. Sources: microsoft-copilot:ms-subprocessors. - parent_jurisdiction — Which jurisdiction governs the vendor and its parent? [unknown]: Which jurisdiction governs the vendor and its parent? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass. - transfer_mechanism — Which transfer mechanism applies to non-EU/CH processing? [unknown]: Which transfer mechanism applies to non-EU/CH processing? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass. - government_access_policy — Is there a published government-access or transparency policy? [unknown]: Is there a published government-access or transparency policy? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-subprocessors #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial A public July 2026 DPA annex lists operational suppliers and contract notification/transfer terms. It is a dated source, not proof of the complete current provider list: RZO appears only on the security page and its current contractual status remains unknown. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client, AlpineAI API platform; version=DPA Annex 3 dated 10 July 2026; re-retrieved 21 October 2026; plan=AlpineAI platform contracts; current tenant-specific supplier schedule not inspected; add_ons=none stated; deployment_mode=not specified; region=Dated annex CH/EU/US supplier locations; current complete country/supplier schedule unverified; os=not specified. Limitations: - No current complete provider/country schedule or RZO-specific authorisation was retrieved; no inference is made that RZO is approved, unauthorised or a separate model provider. - Ultimate ownership and supplier-specific US transfer instruments remain unknown. - subprocessor_list — Is a dated sub-processor list published? [partial]: A public Annex 3 dated 10 July 2026 is downloadable through /avv/. It includes RIZ hosting/support and Green colocation. The security page additionally names RZO. No updated public annex, RZO approval notice or tenant-specific schedule was obtained, so completeness/current applicability is unknown. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:review2-security. - subprocessor_countries — Which countries do sub-processors operate in? [partial]: The dated annex lists CH data locations for RIZ, Green, cloudscale, accounting and IT operations; EU for helpdesk/payments/customer success; US for CRM and opt-in Brave search. Green is described as rack/power/network colocation without logical access, not model-provider API processing. These are the annex entries, not an exhaustive current content-processing country map. Sources: swissgpt:swissgpt:review2-dpa. - change_notification — Are customers notified of sub-processor changes? [supported]: DPA 7.3 requires text notice of intended additions/replacements and gives 14 days for an objection supported by an important reason. No customer-specific change notice was inspected. Sources: swissgpt:swissgpt:review2-dpa. - parent_jurisdiction — Which jurisdiction governs the vendor and its parent? [partial]: The contracting entity is AlpineAI AG in Davos, Switzerland; ultimate parent/beneficial-owner jurisdiction was not established. Sources: swissgpt:swissgpt:imprint, swissgpt:swissgpt:terms. - transfer_mechanism — Which transfer mechanism applies to non-EU/CH processing? [partial]: DPA 1.5 conditions third-country processing on prior written notice and adequate safeguards such as SCCs or adequacy. It does not map a particular transfer instrument to each US supplier. Sources: swissgpt:swissgpt:review2-dpa. - government_access_policy — Is there a published government-access or transparency policy? [supported]: DPA 2.1 requires notice of legally mandated processing unless prohibited. The separately signed secret-data supplement adds Swiss-order notice, challenge assistance and minimal disclosure, within its Swiss secret-data scope. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:secrecy. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:review2-dpa, swissgpt:swissgpt:review2-security, swissgpt:swissgpt:imprint, swissgpt:swissgpt:terms, swissgpt:swissgpt:secrecy ### DATA-06: Contracts and regulatory coverage Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise data protection links a DPA and Product Terms; no regulatory compliance verdict is made. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: governing_law, ai_act_materials, sector_materials. - Read each atomic answer for its plan, access and feature limits. - dpa — Is a DPA available, and is it negotiable? [partial]: Microsoft says commercial Copilot/Chat are covered by its DPA and Product Terms; negotiability was not verified. Sources: microsoft-copilot:ms-edp. - revdsg_gdpr — Does the DPA cover revDSG and GDPR? [partial]: The enterprise protection page names GDPR; Swiss revDSG wording was not inspected. Sources: microsoft-copilot:ms-edp. - governing_law — Which law and court govern the contract? [unknown]: Which law and court govern the contract? Unverified after checking Enterprise data protection; the public DPA document index timed out, so law/court, AI Act and sector clauses remain unverified. - ai_act_materials — Is EU AI Act documentation provided? [unknown]: Is EU AI Act documentation provided? Unverified after checking Enterprise data protection; the public DPA document index timed out, so law/court, AI Act and sector clauses remain unverified. - sector_materials — Are FINMA or other sector materials provided? [unknown]: Are FINMA or other sector materials provided? Unverified after checking Enterprise data protection; the public DPA document index timed out, so law/court, AI Act and sector clauses remain unverified. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-edp #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Public DPA and secrecy supplement address Swiss data protection and professional/official secrecy. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - DPA negotiability, EU AI Act provider/deployer documents and a FINMA-specific pack are not provided in the reviewed public materials. - dpa — Is a DPA available, and is it negotiable? [partial]: A public DPA applies to individuals without AlpineAI signature; companies may obtain a countersigned copy. Negotiation rights are not established. Sources: swissgpt:swissgpt:dpa. - revdsg_gdpr — Does the DPA cover revDSG and GDPR? [supported]: DPA expressly cites Art. 9 Swiss DSG and Art. 28 GDPR and defines controller/processor roles. Sources: swissgpt:swissgpt:dpa. - governing_law — Which law and court govern the contract? [supported]: DPA 11.4 specifies Swiss law and exclusive Zürich jurisdiction; AGB 11.4 preserves AlpineAI rights to sue elsewhere. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms. - ai_act_materials — Is EU AI Act documentation provided? [unknown]: Is EU AI Act documentation provided? Unknown. DPA negotiability, EU AI Act provider/deployer documents and a FINMA-specific pack are not provided in the reviewed public materials. - sector_materials — Are FINMA or other sector materials provided? [partial]: Public signed supplement covers legally secret data including official/professional secrecy, CH plaintext services and annual assurance evidence. No FINMA-specific outsourcing dossier was located. Sources: swissgpt:swissgpt:secrecy. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:terms, swissgpt:swissgpt:secrecy ### DATA-07: Certifications and attestations Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial BSI’s public registry verifies Microsoft 365 ISMS/privacy certificates with validity through July 28, 2027. A Copilot-specific certificate schedule and current SOC/C5 reports remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Registry verification covers the named Microsoft 365 ISMS/privacy scope; the issuer entries do not separately enumerate Copilot. - No restricted Service Trust Portal document, Copilot ISO 42001 certificate schedule, current SOC 2 audit period or C5 report was inspected. - Vendor-listed ISO 42001 scope is distinguished from issuer-verified ISO 27001/27701 metadata. - iso_27001 — ISO 27001 with scope and validity? [partial]: BSI registry entry IS 552878 verifies Microsoft Corporation’s Microsoft 365 services ISMS against ISO/IEC 27001:2022, effective July 29, 2024 through July 28, 2027, under a February 14, 2024 applicability statement. Microsoft places Copilot under Microsoft 365 compliance commitments; the issuer entry does not separately enumerate Copilot, so exact app-scope verification remains incomplete. Sources: microsoft-copilot:microsoft-copilot:r5-bsi-iso27001, microsoft-copilot:microsoft-copilot:r5-copilot-compliance-boundary. - soc2 — SOC 2 type, period and covered service? [unknown]: Unresolved on 2026-10-26. Searched https://servicetrust.microsoft.com/ViewPage/HomePageV2 and its public search index, https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2 and BSI’s Microsoft certificate directory. STP retrieval returned a JavaScript shell; indexed report/bridge-letter titles are not an inspected auditor opinion, audit period or Copilot-specific system description. No authenticated report was accessed. - c5 — BSI C5 attestation? [unknown]: Unresolved on 2026-10-26. Searched https://servicetrust.microsoft.com/ViewPage/HomePageV2 and its public report index plus https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2 . Microsoft describes C5 controls in Office 365 SOC reporting, but a current C5 report and exact Copilot service scope/period were not retrieved; no Azure-only attestation was transferred to Copilot. - other_certifications — Which other certificates (27701, 42001, TISAX)? [partial]: BSI PM 741035 verifies Microsoft 365 services’ processor privacy-management scope against ISO/IEC 27701:2019, effective July 29, 2024 through July 28, 2027. Microsoft’s public ISO 42001 page names Copilot/Chat, but its product-specific certificate issuer/validity were not obtained. No TISAX evidence or separately enumerated Copilot 27701 scope was verified. Sources: microsoft-copilot:microsoft-copilot:r5-bsi-iso27701, microsoft-copilot:microsoft-copilot:r5-iso42001-scope. - report_access — How can customers obtain reports? [supported]: Customers use the Microsoft Service Trust Portal for audit reports. Some downloads require an Entra organizational cloud-services account and acceptance of a compliance-material NDA. No restricted document was accessed in this research. Sources: microsoft-copilot:microsoft-copilot:r4-report-access. - pentest — Are independent penetration test summaries available? [partial]: STP documents a Pen Test and Security Assessments category for third-party attestations. No Copilot-specific assessment scope, date or summary was downloaded. Sources: microsoft-copilot:microsoft-copilot:r4-report-access. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:microsoft-copilot:r4-report-access, microsoft-copilot:microsoft-copilot:r5-bsi-iso27001, microsoft-copilot:microsoft-copilot:r5-bsi-iso27701, microsoft-copilot:microsoft-copilot:r5-copilot-compliance-boundary, microsoft-copilot:microsoft-copilot:r5-iso42001-scope #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial AlpineAI claims ISO 27001:2022 and VDSZ issued by SQS; certificates were not inspected. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - No issuer certificate or full report was obtained. ISO/VDSZ validity and scope, SOC 2 type/period, C5 and independent penetration-test summary remain unverified. - iso_27001 — ISO 27001 with scope and validity? [partial]: Vendor identifies AlpineAI AG, SQS and ISO 27001:2022. Certificate scope and validity were not retrieved, so this remains vendor-claimed. Sources: swissgpt:swissgpt:security. - soc2 — SOC 2 type, period and covered service? [unknown]: SOC 2 type, period and covered service? Unknown. No issuer certificate or full report was obtained. ISO/VDSZ validity and scope, SOC 2 type/period, C5 and independent penetration-test summary remain unverified. - c5 — BSI C5 attestation? [unknown]: BSI C5 attestation? Unknown. No issuer certificate or full report was obtained. ISO/VDSZ validity and scope, SOC 2 type/period, C5 and independent penetration-test summary remain unverified. - other_certifications — Which other certificates (27701, 42001, TISAX)? [partial]: Vendor claims VDSZ, issued by SQS. No certificate number, scope or expiry was retrieved. Sources: swissgpt:swissgpt:security. - report_access — How can customers obtain reports? [supported]: DPA 6.1 permits documentary assurance such as ISO records/internal audits; signed secret-data supplement promises annual certification/report covering the processing without extra charge. Sources: swissgpt:swissgpt:dpa, swissgpt:swissgpt:secrecy. - pentest — Are independent penetration test summaries available? [partial]: DPA Annex 2 promises regular penetration testing; independence and a public summary are not established. Sources: swissgpt:swissgpt:dpa. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:security, swissgpt:swissgpt:dpa, swissgpt:swissgpt:secrecy ### DATA-08: Encryption and key control Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN). #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft documents encryption and tenant separation; key-control coverage varies by component. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: private_networking. - Read each atomic answer for its plan, access and feature limits. - encryption_at_rest — Is data encrypted at rest? [supported]: Enterprise protection documents encryption at rest and in transit. Sources: microsoft-copilot:ms-edp. - customer_managed_keys — Can the customer manage or hold the keys? [partial]: Agent Builder explicitly does not support customer-managed keys; this does not establish the key policy of every M365 workload. Sources: microsoft-copilot:ms-builder. - private_networking — Is private connectivity or IP restriction available? [unknown]: Is private connectivity or IP restriction available? Unverified after checking enterprise data protection and Agent Builder limitations; private networking/IP restrictions and complete key-location matrix not established. - tenant_isolation — How are customers separated in shared SaaS? [supported]: Microsoft documents separation of customer tenants; isolation was not tested. Sources: microsoft-copilot:ms-edp. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-edp, microsoft-copilot:ms-builder #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial The vendor describes AES-256 at rest, TLS in transit and isolation on its own hardware. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - Customer-managed or customer-held keys, key location, customer private connectivity and technical tenant-isolation model remain unspecified. - encryption_at_rest — Is data encrypted at rest? [supported]: Security page names AES-256 at rest and TLS between clients and platform; DPA Annex 2 requires encryption. Sources: swissgpt:swissgpt:security, swissgpt:swissgpt:dpa. - customer_managed_keys — Can the customer manage or hold the keys? [unknown]: Can the customer manage or hold the keys? Unknown. Customer-managed or customer-held keys, key location, customer private connectivity and technical tenant-isolation model remain unspecified. - private_networking — Is private connectivity or IP restriction available? [partial]: GPU partners are described as VPN-only infrastructure. A customer Private Link, VPN or IP allow-list option is not established. Sources: swissgpt:swissgpt:security. - tenant_isolation — How are customers separated in shared SaaS? [partial]: Vendor claims isolated/private-cloud environments and least-privilege RBAC. Exact shared-SaaS tenant separation and single-tenancy guarantees are not documented. Sources: swissgpt:swissgpt:security. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:security, swissgpt:swissgpt:dpa ### DATA-09: Professional secrecy Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Commercial data protection and model-specific access safeguards are documented; a scoped professional-secrecy undertaking was not verified. Availability: unknown Delivery: unknown Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.; os=not specified. Limitations: - General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed. - No legal compliance verdict; unknown does not mean the offering is unavailable. - secrecy_undertaking — Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified. - subprocessor_coverage — Does the undertaking extend to its sub-processors, and is that documented? [unknown]: Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified. - secrecy_offering — Is it a dedicated offering or add-on, and on which plan? [unknown]: Is it a dedicated offering or add-on, and on which plan? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified. - content_access — Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: Microsoft documents Azure OpenAI abuse-monitoring human-review exclusion and distinguishes optional Anthropic subprocessor models from models under separate retention terms. This does not establish a complete staff/subprocessor plain-text access matrix or a §203/Art.321 restriction. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic, microsoft-copilot:ms-eudb. - secrecy_documentation — Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic, microsoft-copilot:ms-eudb #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial AlpineAI publishes a separate bilateral undertaking for Swiss official, professional and other statutory secret data. It binds staff and subcontractors, restricts plaintext access and requires Swiss plaintext services when signed. Plan eligibility, any supplement fee and German § 203 coverage remain unverified. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client, AlpineAI API platform; version=Supplement printed 30 March 2026; plan=AlpineAI platform under a signed main contract and supplementary secrecy agreement; eligible plan tiers unpublished; add_ons=Signed supplementary secrecy agreement; price unpublished; deployment_mode=not specified; region=Swiss statutory secrecy; services exposing secret data in plaintext, including APIs, exclusively in Switzerland; os=not specified. Limitations: - The supplement is conditional on both signatures and processing Swiss legally secret data. Its Swiss Art. 320 ff. reference is not evidence of a German § 203 agreement or a legal suitability assessment for a particular profession. - Plan eligibility, any supplement fee, executed customer agreements and the actual downstream staff/subcontractor agreements remain unverified. - secrecy_undertaking — Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [supported]: The public two-party signature template supplements the platform main contract and DPA. It takes effect on the last signature and only while the customer processes data subject to Swiss official, professional or other statutory secrecy (example: Art. 320 ff. Swiss StGB). Section 3 requires equivalent contractual obligations for AlpineAI staff who may access plaintext. This establishes a published undertaking for signature, not an inspected executed customer agreement or an express German § 203 instrument. Sources: swissgpt:swissgpt:secrecy. - subprocessor_coverage — Does the undertaking extend to its sub-processors, and is that documented? [supported]: Section 3 requires AlpineAI to impose at least equivalent contractual obligations on its subcontractors and staff who may access secret data in plaintext. The DPA safeguards also apply to secret data, with the stronger secrecy supplement taking priority. Actual downstream signed agreements were not public and were not inspected. Sources: swissgpt:swissgpt:secrecy. - secrecy_offering — Is it a dedicated offering or add-on, and on which plan? [partial]: The security page offers corporate customers an additional secrecy agreement; the public template is separate from the main contract and DPA and requires both parties to sign. No named eligible package, paid add-on tariff or general supplement fee was established. The annual assurance evidence is promised without extra cost, which does not establish that the agreement itself is free. Sources: swissgpt:swissgpt:security, swissgpt:swissgpt:secrecy. - content_access — Who can access content in plain text: vendor staff, sub-processors, model providers? [supported]: Under the signed supplement, AlpineAI and subcontractor staff may access plaintext only on a need-to-know basis plus individual prior customer approval, an unavoidable urgent business-continuity emergency, or a binding Swiss authority order. AlpineAI must take reasonable measures to prevent third-party plaintext access. AI API inputs and outputs must not be stored or logged, human abuse monitoring with plaintext access is prohibited, and plaintext services including APIs must remain in Switzerland. The security page separately says AlpineAI operates the models and colocation providers have no logical access to systems or data. These are contract terms and vendor disclosures, not a hands-on verification of every data flow. Sources: swissgpt:swissgpt:secrecy, swissgpt:swissgpt:security. - secrecy_documentation — Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [supported]: A public two-page contract template, printed 30 March 2026, sets scope, precedence, secrecy duties, staff/subcontractor flow-down, plaintext access, Swiss processing, API retention and signature blocks. Section 3 also promises annual assurance evidence covering secret-data processing at no extra cost and a customer audit right at customer expense. The security page explains the supplementary agreement. No executed customer contract was inspected. Sources: swissgpt:swissgpt:secrecy, swissgpt:swissgpt:security. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:secrecy, swissgpt:swissgpt:security ## Commercials and vendor ### VEN-01: Pricing model and list prices Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Pricing combines seat licensing with usage-based extensions and base-suite prerequisites. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Read each atomic answer for its plan, access and feature limits. - pricing_unit — What is the pricing unit? [supported]: Paid Copilot is a per-user add-on; Chat is included with eligible M365 and some extensions are metered. Sources: microsoft-copilot:ms-price-us. - list_prices — What are list prices per plan, with date and currency? [supported]: Retrieved 2026-10-21: US USD 30/user/month billed annually; Germany EUR 26/user/month billed annually, excluding VAT. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-price-de. - included_usage — What usage is included? [partial]: Paid users have included qualifying assistive-agent usage; exact limits and exclusions depend on the scenario. Sources: microsoft-copilot:ms-credit-rates. - add_ons — Which features cost extra? [supported]: Qualifying M365 licensing is separate; Cowork is metered and compliance tools can need further entitlements. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-setup. - overage — What do usage beyond limits and premium models cost? [partial]: Credits have feature-dependent rates; prepaid exhaustion may continue into PAYG. Currency-per-credit and full premium-model rate mapping were not retrieved. Sources: microsoft-copilot:ms-credit-rates, microsoft-copilot:ms-cost-setup. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-price-de, microsoft-copilot:ms-credit-rates, microsoft-copilot:ms-setup, microsoft-copilot:ms-cost-setup #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Prices differ by sector and billing period; Enterprise is quoted from 10 licences. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - Enterprise rates, VAT treatment, university monthly-toggle verification, model/search quotas, overage prices and integration charges are not established. Do not treat the annual default shown by text extraction as monthly billing. - pricing_unit — What is the pricing unit? [supported]: Standard/Premium price per individual user licence. Enterprise package starts at 10 licences. Sources: swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing, swissgpt:swissgpt:university. - list_prices — What are list prices per plan, with date and currency? [partial]: As retrieved 2026-10-21: administration Standard/Premium CHF 79/89 per user/month with monthly billing, CHF 74/80 per month with annual billing. Healthcare CHF 89/99 monthly or CHF 80/90 per month annual. University page displays annual CHF 74/80; monthly amounts were not independently toggled. Tax inclusion is not stated clearly, so no ex-VAT conversion is asserted. Sources: swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing, swissgpt:swissgpt:university. - included_usage — What usage is included? [partial]: Standard has chat/search, uploads, Outlook and 2 assistants; Premium adds Listener, prebuilt assistants and 5 assistants, each listed at 50 documents / max. 100 MB. General inference/search token allowances are not published. Sources: swissgpt:swissgpt:university. - add_ons — Which features cost extra? [partial]: Premium adds Listener and preconfigured assistants; Enterprise covers custom integrations. AGB 2.3 permits charges for new major functionality; numeric integration/service fees are unspecified. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms. - overage — What do usage beyond limits and premium models cost? [unknown]: What do usage beyond limits and premium models cost? Unknown. Enterprise rates, VAT treatment, university monthly-toggle verification, model/search quotas, overage prices and integration charges are not established. Do not treat the annual default shown by text extraction as monthly billing. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing, swissgpt:swissgpt:university, swissgpt:swissgpt:terms ### VEN-02: Scenario cost Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial A reproducible licence-only scenario is available; full rollout cost remains open. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Shared assumptions v1.3; ECB 2026-10-20 EUR 1 = USD 1.1215 = CHF 0.9237. The stated mix is a research assumption, not an observed workload or entitlement. - Full totals remain baseline + unknown because additional licences, workload capacity, optional support and deployment costs were not priced. - cost_200 — Year-one cost at 200 users? [partial]: From EUR 62400.00 + unknown, or CHF 57638.88 + unknown, for 12 months excluding VAT. Licence-only incremental add-on baseline at EUR 26/user/month; eligible M365 licences assumed already owned. ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input and 600 output tokens/message where usage is billed separately. No metered agent/Cowork usage or discounts assumed; included-capacity sufficiency is unverified. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:fx-20261020. - cost_1000 — Year-one cost at 1,000 users? [partial]: From EUR 312000.00 + unknown, or CHF 288194.40 + unknown, for 12 months excluding VAT. Licence-only incremental add-on baseline at EUR 26/user/month; eligible M365 licences assumed already owned. ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input and 600 output tokens/message where usage is billed separately. No metered agent/Cowork usage or discounts assumed; included-capacity sufficiency is unverified. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:fx-20261020. - cost_5000 — Year-one cost at 5,000 users? [partial]: From EUR 1560000.00 + unknown, or CHF 1440972.00 + unknown, for 12 months excluding VAT. Licence-only incremental add-on baseline at EUR 26/user/month; eligible M365 licences assumed already owned. ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input and 600 output tokens/message where usage is billed separately. No metered agent/Cowork usage or discounts assumed; included-capacity sufficiency is unverified. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:fx-20261020. - variable_share — Which part depends on usage? [partial]: Cowork and uncovered agent/credit usage add variable charges. No model/task tariff is substituted where the product does not publish the required rate. Sources: microsoft-copilot:ms-price-us. - unknown_parts — Which costs could not be priced? [partial]: Base-suite renewal costs, metered workload, usage headroom, implementation and optional compliance/support charges remain unpriced. Sources: microsoft-copilot:ms-price-us. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:fx-20261020, microsoft-copilot:ms-price-us #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial ALM-14 shared cost assumptions v1.4, 2026-10-21. The required 200, 1,000 and 5,000-seat annual scenarios cannot be priced from the public individual plans. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate. - cost_200 — Year-one cost at 200 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate. - cost_1000 — Year-one cost at 1,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate. - cost_5000 — Year-one cost at 5,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate. - variable_share — Which part depends on usage? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate. - unknown_parts — Which costs could not be priced? [supported]: Enterprise applies from 10 licences and is quote-only; fixed package, usage, integrations, service charges and tax treatment remain unknown. No sales quote was requested. Sources: swissgpt:swissgpt:university. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:ecb-fx ### VEN-03: Evaluation access Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Eligible M365 users can evaluate Copilot Chat directly; paid pilot terms remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: sales_gate. - Read each atomic answer for its plan, access and feature limits. - free_tier — Is there a free tier for business use? [supported]: Chat has no incremental charge for eligible M365 work accounts, with enterprise protections. Sources: microsoft-copilot:ms-price-us. - self_serve_trial — Is a self-serve business trial available? [partial]: The enterprise page offers Chat access as the evaluation path; a timed paid add-on trial was not established. Sources: microsoft-copilot:ms-price-us. - trial_scope — Do trials include SSO, connectors and admin features? [partial]: Chat includes enterprise protection and agent management, but full paid work grounding and other enterprise scenarios need their prerequisites. Sources: microsoft-copilot:ms-price-us. - sales_gate — Does meaningful evaluation require sales contact? [unknown]: Does meaningful evaluation require sales contact? Unverified after checking enterprise pricing FAQ; no signup, card check or enterprise trial was performed. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Sector pages offer online free tests; Enterprise evaluation scope is not published. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - A permanent business free tier, trial duration/card requirements, Enterprise SSO/admin/connector coverage and fixture access are not established. - free_tier — Is there a free tier for business use? [unknown]: Is there a free tier for business use? Unknown. A permanent business free tier, trial duration/card requirements, Enterprise SSO/admin/connector coverage and fixture access are not established. - self_serve_trial — Is a self-serve business trial available? [partial]: Standard/Premium pages link free testing through Stripe and AGB 3.1 allows self-registration. Trial duration, card requirement and quotas were not verified. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms. - trial_scope — Do trials include SSO, connectors and admin features? [unknown]: Do trials include SSO, connectors and admin features? Unknown. A permanent business free tier, trial duration/card requirements, Enterprise SSO/admin/connector coverage and fixture access are not established. - sales_gate — Does meaningful evaluation require sales contact? [partial]: Individual plans can be purchased by self-registration; the Enterprise integration offer routes to consultation. No account or sales contact was used. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms ### VEN-04: Contract terms and pricing transparency Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Public seat prices are visible; procurement and cancellation details remain partly specified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: minimum_commitment, cancellation, local_invoicing. - Read each atomic answer for its plan, access and feature limits. - minimum_commitment — What seat or spend minimum applies? [unknown]: What seat or spend minimum applies? Unverified after checking enterprise price cards and FAQ; seat minimums, downgrade/cancellation rules and contracting-entity currency terms not retrieved. - contract_length — What contract lengths are offered? [supported]: The quoted add-on price uses annual auto-renewing subscription billing. Sources: microsoft-copilot:ms-price-de. - cancellation — How can the contract be cancelled or reduced? [unknown]: How can the contract be cancelled or reduced? Unverified after checking enterprise price cards and FAQ; seat minimums, downgrade/cancellation rules and contracting-entity currency terms not retrieved. - local_invoicing — Can it be invoiced in CHF or EUR from a European entity? [unknown]: Can it be invoiced in CHF or EUR from a European entity? Unverified after checking enterprise price cards and FAQ; seat minimums, downgrade/cancellation rules and contracting-entity currency terms not retrieved. - transparency_class — Is pricing transparent, partial, quote-only or unknown? [partial]: Partially specified: list seat prices exist, while base licensing, metered services and negotiated terms change total cost. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:ms-price-us. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:ms-price-us #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Small plans renew monthly or yearly; Enterprise starts at 10 licences with quoted terms. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - Seat-reduction/downgrade timing, future price-change rules, EUR invoicing and complete Enterprise commitments are not specified. - minimum_commitment — What seat or spend minimum applies? [supported]: Standard/Premium cover up to 9 individual licences; Enterprise starts at 10. Sources: swissgpt:swissgpt:university. - contract_length — What contract lengths are offered? [supported]: AGB 3.1 defaults to one calendar month or twelve months with renewal for the same term; an order may set other terms. Sources: swissgpt:swissgpt:terms. - cancellation — How can the contract be cancelled or reduced? [partial]: Either party may cancel for term end through the platform where available or support; prepaid fees are not refunded. Downgrade rules are not specified. Sources: swissgpt:swissgpt:terms. - local_invoicing — Can it be invoiced in CHF or EUR from a European entity? [partial]: Prices are displayed in CHF and AlpineAI AG is Swiss. Standard offers use credit card; invoices can be offered case by case with 14-day payment. EUR invoicing is unverified. Sources: swissgpt:swissgpt:terms, swissgpt:swissgpt:public-pricing. - transparency_class — Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified individual-sector prices; quote-only Enterprise from 10 licences. Public prices do not establish tax or all usage/service charges. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms, swissgpt:swissgpt:public-pricing, swissgpt:swissgpt:health-pricing ### VEN-05: Source licence Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Commercial hosted-service use is governed by restrictive Microsoft licence terms; component source licences remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - This records hosted-service contractual rights, not an audited licence inventory for every client, sample or connector. - licence_type — Which licence applies to each component? [partial]: The hosted commercial service uses Microsoft Online Services Product Terms. Use is limited to the licensing agreement, rights are reserved, and reverse engineering is restricted. Individual client and connector source licences were not inventoried. Sources: microsoft-copilot:microsoft-copilot:r4-online-service-terms. - branding_restrictions — Do licence terms restrict branding or user counts? [unknown]: Do licence terms restrict branding or user counts? Unverified after checking Microsoft product, licensing and Agent Builder documentation; no service/client/connector source-licence inventory or current product licence grant was inspected. - enterprise_features_closed — Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unverified after checking Microsoft product, licensing and Agent Builder documentation; no service/client/connector source-licence inventory or current product licence grant was inspected. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:microsoft-copilot:r4-online-service-terms #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Terms grant a contractual right to use a proprietary platform. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - Component licences, branding or user-count restrictions beyond purchased licences, and a separate enterprise source edition are not published. No public implementation repository was identified. - licence_type — Which licence applies to each component? [supported]: AGB 4.1-4.3 grants non-exclusive, non-transferable access during the contract and reserves platform software, algorithms, documentation and branding rights to AlpineAI. Open-model use is separate. Sources: swissgpt:swissgpt:terms. - branding_restrictions — Do licence terms restrict branding or user counts? [unknown]: Do licence terms restrict branding or user counts? Unknown. Component licences, branding or user-count restrictions beyond purchased licences, and a separate enterprise source edition are not published. No public implementation repository was identified. - enterprise_features_closed — Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unknown. Component licences, branding or user-count restrictions beyond purchased licences, and a separate enterprise source edition are not published. No public implementation repository was identified. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:terms ### VEN-06: Data export and exit Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Compliance search/export is distinct from a reusable complete workspace exit. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: assistant_export, knowledge_export, post_termination_window. - Read each atomic answer for its plan, access and feature limits. - chat_export — Can admins export all chats? [partial]: Microsoft documents Content search/Purview access and Teams Export APIs for stored interaction data; completeness across every chat surface was not tested. Sources: microsoft-copilot:ms-privacy. - assistant_export — Can assistants and prompts be exported in a reusable format? [unknown]: Can assistants and prompts be exported in a reusable format? Unverified after checking Copilot privacy, retention and Agent Builder documentation; no admin export or post-contract retrieval test. - knowledge_export — Can knowledge bases and their sources be exported? [unknown]: Can knowledge bases and their sources be exported? Unverified after checking Copilot privacy, retention and Agent Builder documentation; no admin export or post-contract retrieval test. - export_format — Are formats documented and machine-readable? [partial]: Teams has an export API route; a complete reusable chat/assistant/knowledge format was not established. Sources: microsoft-copilot:ms-privacy. - post_termination_window — How long can data be retrieved after termination? [unknown]: How long can data be retrieved after termination? Unverified after checking Copilot privacy, retention and Agent Builder documentation; no admin export or post-contract retrieval test. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-privacy #### AlpineAI / SwissGPT Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### VEN-07: Support and service levels Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Copilot support entry points are documented; plan-specific response, language and SLA commitments remain gaps. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Developer/extensibility support route only; no support case or sales request was opened. - support_channels — Which support channels are available on each plan? [partial]: Copilot service/development support uses Admin Center Help and Support; the extensibility guide ties service requests to a Premier/Unified support agreement. General questions can use Microsoft Q&A. A complete plan/language/SLA matrix was not retrieved. Sources: microsoft-copilot:microsoft-copilot:r4-support-channels. - support_languages — Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits. - regional_presence — Is there a DACH or Swiss entity, team or partner? [unknown]: Is there a DACH or Swiss entity, team or partner? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits. - uptime_sla — Is there an uptime SLA with credits? [unknown]: Is there an uptime SLA with credits? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits. - status_page — Is there a public status page with history? [unknown]: Is there a public status page with history? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:microsoft-copilot:r4-support-channels #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Support uses a service portal and email fallback; terms promise 99% availability. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - DE/FR/IT support guarantees, support hours, response times, SLA credits and an official public status/incident history were not located. - support_channels — Which support channels are available on each plan? [supported]: Service Desk/email is listed in sector plans. AGB 9.2 requires support-portal tickets, with email when the portal is technically unreachable. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms. - support_languages — Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unknown. DE/FR/IT support guarantees, support hours, response times, SLA credits and an official public status/incident history were not located. - regional_presence — Is there a DACH or Swiss entity, team or partner? [supported]: AlpineAI AG lists a Davos, Switzerland address. Sources: swissgpt:swissgpt:imprint. - uptime_sla — Is there an uptime SLA with credits? [partial]: AGB 9.1 promises 99% availability during the licence term with planned/urgent maintenance exceptions. No credit schedule or response-time commitment was located. Sources: swissgpt:swissgpt:terms. - status_page — Is there a public status page with history? [unknown]: Is there a public status page with history? Unknown. DE/FR/IT support guarantees, support hours, response times, SLA credits and an official public status/incident history were not located. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:terms, swissgpt:swissgpt:imprint ### VEN-08: Onboarding, training and adoption Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft publishes role-based learning and adoption materials. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: onboarding_service, service_cost. - Read each atomic answer for its plan, access and feature limits. - onboarding_service — Is guided onboarding included? [unknown]: Is guided onboarding included? Unverified after checking Copilot Skilling Center and commercial resources; included onboarding entitlements, service language and professional-service fees not established. - user_training — Is end-user training offered, in which languages? [partial]: The Skilling Center lists Academy learning, webinars and instructor-led events; exact DE/FR/IT delivery was not checked. Sources: microsoft-copilot:ms-training. - use_case_library — Are role-based use cases and templates provided? [supported]: Copilot Prompt Gallery offers starter prompts. Sources: microsoft-copilot:ms-price-us. - adoption_programme — Is there a champion or adoption programme? [supported]: Microsoft links its Champion programme and adoption resources. Sources: microsoft-copilot:ms-training. - service_cost — Which services cost extra? [unknown]: Which services cost extra? Unverified after checking Copilot Skilling Center and commercial resources; included onboarding entitlements, service language and professional-service fees not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-training, microsoft-copilot:ms-price-us #### AlpineAI / SwissGPT Verification status: Agent cross-checked (agent-cross-checked) Support: partial Sector offers describe guided rollout, workshops and a six-lesson e-learning course. Availability: generally-available Delivery: native Scope: surfaces=AlpineAI platform browser client; version=not specified; plan=Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.; add_ons=none stated; deployment_mode=not specified; region=Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search; os=not specified. Limitations: - Champion programmes, training languages, mandatory onboarding scope and separate professional-service charges are not published. - onboarding_service — Is guided onboarding included? [partial]: University and healthcare pages offer implementation help and onsite team training; inclusion in licence price is not stated. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:health-pricing. - user_training — Is end-user training offered, in which languages? [partial]: Six e-learning lessons and prompting/use-case workshops are offered; delivery languages are not specified. Sources: swissgpt:swissgpt:product, swissgpt:swissgpt:university. - use_case_library — Are role-based use cases and templates provided? [supported]: Sector pages describe university, authority and healthcare use cases; Premium adds preconfigured assistants. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:product. - adoption_programme — Is there a champion or adoption programme? [unknown]: Is there a champion or adoption programme? Unknown. Champion programmes, training languages, mandatory onboarding scope and separate professional-service charges are not published. - service_cost — Which services cost extra? [unknown]: Which services cost extra? Unknown. Champion programmes, training languages, mandatory onboarding scope and separate professional-service charges are not published. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swissgpt:swissgpt:university, swissgpt:swissgpt:health-pricing, swissgpt:swissgpt:product ## Sources ### microsoft-copilot:ms-ppt-model-r2 Choose your model when editing with Copilot in PowerPoint. Commercial PowerPoint editing documents Auto, ChatGPT and Claude choices, with Anthropic admin enablement and session/region limits. - URL: https://support.microsoft.com/en-us/office/choose-your-model-when-editing-with-copilot-in-powerpoint - Locator: Commercial subscription requirement; editing-mode selector; session and region limits - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### swissgpt:swissgpt:product AlpineAI product and FAQ. Describes browser and mobile access, Mistral Large 3 on AlpineAI hardware, document assistants, Outlook, Listener and Enterprise integrations. - URL: https://alpineai.swiss/produkt/ - Locator: Chat; Assistants; Listener; FAQs on models, Outlook, licences - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-roadmap AI at Work Roadmap. The roadmap contains dated model launches, identifies Office in Copilot as Frontier and lists Cowork as generally available. - URL: https://www.microsoft.com/en-us/microsoft-365/roadmap - Locator: September model entries; October 9 Office Frontier; June 16 Cowork GA - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-release Microsoft 365 Copilot release notes. Release notes distinguish platform availability and describe gradual tenant rollout. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/release-notes - Locator: October 6 2026; gradual release policy - Evidence kind: documented - Source date: 2026-10-06 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-anthropic Anthropic models in Microsoft Online Services. Anthropic is disabled by default for EU/EFTA/UK tenants, excluded from EU/in-country processing commitments, and retention-labelled models have separate terms. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/connect-to-ai-subprocessor - Locator: Opt-in regions; admin settings; Anthropic models with Data Retention - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-price-us Microsoft Copilot Plans and Pricing - Enterprise. The US page lists Copilot Chat at no additional cost with eligible M365, a USD 30 annual-billing monthly add-on, separate base licensing and metered agent/Cowork use. - URL: https://www.microsoft.com/en-us/copilot/pricing/enterprise - Locator: Copilot Chat; paid add-on; compare plans; FAQ - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-upload File upload in Microsoft Copilot. The support article names document/image/text formats and a limit of 20 files per conversation and 50 MB per file. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/file-upload-in-microsoft-copilot - Locator: Supported file formats; file limits; files handling - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### swissgpt:swissgpt:university AlpineAI universities. Lists licence limits and Enterprise threshold, university integration process and onboarding. - URL: https://alpineai.swiss/en/universities/ - Locator: Prices; Integration & Licenses; Features & Languages - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-notebooks Get answers and insights about your Microsoft Copilot Notebook. Free Copilot Chat notebooks use up to 50 references; paid notebook grounding uses up to 300, with broader entity types. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/get-answers-and-insights-about-your-microsoft-365-copilot-notebook - Locator: Reference limits and supported content types - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-notebook-instructions Provide custom instructions for your Microsoft Copilot Notebook. Notebook instructions can be edited and shared collaboratively; a SharePoint or OneDrive service plan is required. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/provide-custom-instructions-for-your-microsoft-365-copilot-notebook - Locator: Instructions; sharing note; prerequisites - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-builder Agent Builder in Microsoft 365 Copilot. Agent Builder creates knowledge/instruction agents, has admin access controls and requires Copilot Studio for authored external actions. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/agent-builder - Locator: Knowledge; licensing; admin controls; known limitations - Evidence kind: documented - Source date: 2026-09-30 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-privacy Data, Privacy, and Security for Microsoft Copilot. Microsoft documents the rename, Graph permissions, protected interaction storage, no foundation-model training and residency exceptions. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy - Locator: Rename note; organizational data; stored interactions; EU Data Boundary - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-connector-license-r2 Prerequisites for deploying connectors. Paid Copilot/E7 supports connector grounding and federation; Studio/pay-as-you-go supports synced data in agents only, with no federated entitlement. - URL: https://learn.microsoft.com/en-us/microsoftsearch/licensing - Locator: Licensing matrix; federated prerequisites; synced versus agents - Evidence kind: documented - Source date: 2026-06-02 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-connectors-r2 Copilot connectors overview. Synced connectors index content/ACLs and provide citations; federation fetches live, while this October6 overview retains earlier read-only rollout wording. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/connectors/overview - Locator: Architecture; source examples; citations; October rollout note - Evidence kind: documented - Source date: 2026-10-06 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-federated-r2 Federated connectors overview. The October16 detailed guide documents source-authorized writes and per-tool approval; Researcher stays read-only and Coming soon labels the admin Tools view. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/connectors/federated-connectors-overview - Locator: Supported experiences; user licence; actions and confirmation; Tools view - Evidence kind: documented - Source date: 2026-10-16 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-custom-mcp-r2 Set up custom federated connectors. Custom MCP prerequisites include create/update/delete tools; user access requires the Copilot licence and intersecting tenant/staging controls. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/connectors/set-up-custom-federated-connectors - Locator: MCP prerequisites; OAuth; tenant controls and staged rollout - Evidence kind: documented - Source date: 2026-10-16 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-personal-sync-r2 Self-serve sync connectors overview. Self-serve Confluence/Jira synchronization is a limited-preview per-user route with documented incremental/full crawl intervals. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/connectors/personal-sync-connectors-overview - Locator: Limited preview; Confluence/Jira; incremental/full synchronization - Evidence kind: documented - Source date: 2026-08-13 - Retrieved: 2026-10-21 ### swissgpt:swissgpt:product-20261026 AlpineAI product and FAQ. Describes browser and mobile access, Mistral Large 3 on AlpineAI hardware, document assistants, Outlook, Listener and Enterprise integrations. - URL: https://alpineai.swiss/produkt/ - Locator: Chat; Assistants; Listener; FAQs on models, Outlook, licences - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-26 ### swissgpt:swissgpt:security-20261026 AlpineAI security and compliance. Separates RIZ application hosting from Green and RZO inference and describes encryption, access restrictions and external-search opt-in. - URL: https://alpineai.swiss/sicherheit/ - Locator: Infrastructure; isolation; encryption; security FAQ - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-26 ### swissgpt:swissgpt:public-pricing-20261026 AlpineAI authorities and institutions. Monthly billing is CHF 79 Standard or CHF 89 Premium per user; annual billing displays CHF 74 or CHF 80 per month; Enterprise is quoted from 10 licences. - URL: https://alpineai.swiss/behoerden/ - Locator: Prices; pricing-toggle applyMode(monthly/yearly) and billing labels in delivered HTML - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### swissgpt:swissgpt:health-pricing-20261026 AlpineAI healthcare. Healthcare monthly billing is CHF 89 Standard or CHF 99 Premium per user; annual billing displays CHF 80 or CHF 90 per month. - URL: https://alpineai.swiss/gesundheitswesen/ - Locator: Prices; pricing-toggle applyMode(monthly/yearly) and billing labels in delivered HTML - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:ms-setup Set up Microsoft Copilot and assign licenses. IT assigns paid licences through M365; Microsoft documents Entra MFA, conditional access and additional Purview/SAM licensing dependencies. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-setup - Locator: Prerequisites; security; get started and deploy - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-dlp Microsoft Purview DLP for Microsoft 365 Copilot and Cowork. Purview policies can detect sensitive prompt types and block Copilot processing; file-label and prompt paths have distinct conditions. - URL: https://learn.microsoft.com/en-us/purview/dlp-microsoft365-copilot-location-learn-about - Locator: Sensitive information types; prevent processing prompts; sensitivity labels - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-memory Personalize what Microsoft Copilot remembers. Microsoft documents saved memories, prior-chat inferences, custom instructions and user removal controls, with work insights depending on plan. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/personalize-what-microsoft-365-copilot-remembers - Locator: Saved memory; history; work insights; custom instructions; temporary chat - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-agents Get started with agents in the Microsoft Copilot app. Users can discover prebuilt and organization agents and share agent links, subject to account and organization settings. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/get-started-with-agents-in-the-microsoft-365-copilot-app - Locator: Explore agents; create and share - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-chat-privacy Microsoft Copilot Chat Privacy and Protections. Copilot Chat has limited contextual work access, Exchange interaction logging, OneDrive uploads and a separate Bing web-query boundary. - URL: https://learn.microsoft.com/en-us/copilot/privacy-and-protections - Locator: Grounding; organizational data; logging; generated files; EUDB - Evidence kind: documented - Source date: 2026-08-24 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-manage Manage Microsoft Copilot Chat. The Allow web search policy can target the tenant, groups and users and also applies to paid Copilot. - URL: https://learn.microsoft.com/en-us/copilot/manage - Locator: Manage web search queries; Cloud Policy - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### swissgpt:swissgpt:terms AlpineAI general terms. Defines cloud licensing, no-training promise, web-search consent and quotas, subscription cancellation, 99 percent availability and Swiss law. - URL: https://alpineai.swiss/agb/ - Locator: Sections 2.1-2.5, 3, 4, 7.5, 9 and 11 - Evidence kind: documented - Source date: 2026-05-25 - Retrieved: 2026-10-21 ### swissgpt:swissgpt:dpa AlpineAI data processing agreement. Sets CH/EEA processing with a third-country exception, anonymised-data use, deletion and backup exception, safeguards and a dated subprocessor list. - URL: https://alpineai.swiss/wp-content/uploads/2026/07/AlpineAI-AVV_zu_GTC_2026-07-10.pdf - Locator: Pages 1-4 sections 1.5, 2.4, 7, 9 and 11; pages 6-7 Annexes 2-3 - Evidence kind: documented - Source date: 2026-07-10 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-schedule Schedule your most used Copilot prompts. Paid Copilot users can schedule up to ten prompts and edit, disable or delete schedules. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/schedule-your-most-used-copilot-prompts - Locator: Prerequisites; create; manage scheduled prompts - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-cowork Get started with Copilot Cowork. Cowork requires paid Copilot and enabled usage billing, exposes tool steps, and supports action approval and pause/cancel controls. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/cowork/get-started - Locator: Prerequisites; watch Cowork work; approve actions - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-chat-api-r2 Microsoft 365 Copilot Chat API overview. The text Chat API preview requires each user to have the paid add-on, uses grounding/compliance, and excludes graphical/code/action skills. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/api/ai-services/chat/overview - Locator: Licensing; preview terms; limitations - Evidence kind: documented - Source date: 2026-07-02 - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r4-roadmap-work-iq Microsoft AI at Work roadmap. The roadmap describes Work IQ API public preview with MCP, REST and A2A access to work context. This does not establish that the separate Chat API is an MCP server or confirm endpoint/plan prerequisites. - URL: https://www.microsoft.com/en-us/microsoft-365/roadmap - Locator: April 30, Work IQ API public preview; October 15 legal announcement - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-26 ### swissgpt:swissgpt:review2-product AlpineAI product and FAQ. The product page assigns Standard/Premium to assistants, not autonomous agents; it explicitly assigns custom integrations to Enterprise. - URL: https://alpineai.swiss/produkt/ - Locator: Integrations; Assistants & Agents; Operations & Licences - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### swissgpt:swissgpt:review2-api-access AlpineAI API platform. Public API portal redirects to authentication and states that access is limited with gradual account activation; no authenticated endpoint/entitlement documentation was accessed. - URL: https://platform.prod.alpineai.ch/ - Locator: Authentication landing page; limited access notice - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-chat-usage Microsoft Copilot Chat usage report. Unlicensed Copilot Chat usage is reported separately, anonymized by default, with per-user metrics and CSV export. - URL: https://learn.microsoft.com/en-us/microsoft-365/admin/activity-reports/microsoft-copilot-usage - Locator: Audience; metrics; export - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r4-mdm-deployment Microsoft Copilot app deployment. The Windows Copilot installer can be distributed through Intune, Configuration Manager, Group Policy or another MDM. Automatic Microsoft 365 Apps installation has EEA/government/channel exclusions. The article confirms the Microsoft Copilot rename. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/deploy-microsoft-365-copilot-app - Locator: Deploy via any MDM; prevent automatic installation; rename note - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:ms-writing-r2 Get started writing prompts in Microsoft Copilot. The support guide gives drafting and Word rewrite examples and separately requires the commercial Copilot subscription for work-data grounding. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/get-started-writing-prompts-in-microsoft-365-copilot - Locator: Scope note; draft/edit examples; work-content licence - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r5-chat-translation Copilot Chat file-content translation. Documents can be attached/referenced for prompted translation in Copilot Chat. The page documents tone and audience instructions, not a formatting-preservation guarantee or managed terminology glossary. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/translate-files-into-another-language-in-microsoft-365-copilot-chat - Locator: Translate a file; tone/style/country examples - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r5-word-translation-boundary Word Translator and Copilot translation workflow. Word Translator creates a separate translated copy while retaining formatting; Copilot adapts wording, tone and audience. The page still asks users to review tables/layout after translation and does not make Translator the Copilot Chat engine. - URL: https://word.cloud.microsoft/create/en/blog/how-to-translate-documents-in-word/ - Locator: Translate a Word document with Translator; Rewrite translated content with AI; Review checks - Evidence kind: documented - Source date: 2026-09-16 - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r5-sharepoint-translation SharePoint document translation scope. SharePoint/OneDrive document processing offers format/structure-preserving translated copies, with 40 MB limits and file/permission restrictions. It is a separate service from Copilot Chat. - URL: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/translation-overview?view=o365-worldwide - Locator: Requirements; translated file copy; release limitations - Evidence kind: documented - Source date: 2026-04-23 - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r5-sharepoint-glossary SharePoint terminology glossary. Document processing accepts language-pair glossary files, including CSV/TSV/TAB/XLF, selected in its translation workflow. This does not establish a managed glossary in Copilot Chat. - URL: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/translation-glossary?view=o365-worldwide - Locator: Create and use a custom glossary for document translation - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r5-sharepoint-metering Document processing separate metered billing. Document processing uses an Azure subscription/resource group and a pay-as-you-go meter. A Copilot seat alone is not evidence that the separate glossary translation service is included. - URL: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/syntex-azure-billing?view=o365-worldwide - Locator: Prerequisites; services list including document translation - Evidence kind: documented - Source date: 2025-08-04 - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r4-image-admin Configure Microsoft Copilot settings. Copilot Settings exposes an image-generation allow/prevent control. Available settings depend on licences, enabled features and rollout; AI Administrator is an example of the required admin role. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/configure-copilot-admin-center - Locator: Configure Copilot actions; Before you begin - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r4-online-service-terms Microsoft Product Terms for Online Services. Commercial use is limited to the licensing agreement and Microsoft reserves other rights. Reverse engineering is restricted. Generative-AI output is Customer Data and Microsoft does not own it; this is not a component-by-component source-licence inventory. - URL: https://www.microsoft.com/licensing/terms/product/ForOnlineServices/all - Locator: Using the Online Services; Acceptable Use; Generative AI Output Content - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:ms-voice Get started with Copilot Voice. Work/school dictation and read-aloud are documented, while Voice availability varies and feedback audio is removed after 48 hours. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/get-started-with-voice-features-in-microsoft-365-copilot - Locator: Feature/account matrix; work/school data and privacy - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-code-r2 Code interpreter security architecture. Code interpreter in Copilot/eligible declarative agents runs Python analysis and charts in session-isolated Azure VMs with no network traffic. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/code-interpreter-security - Locator: Availability; isolated Azure VM; Python analysis - Evidence kind: documented - Source date: 2025-11-26 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-chat-privacy-r2 Copilot Chat privacy and protections. Managed work Chat logs prompts/responses in Exchange and places uploads in OneDrive for Business; generated Office files have separate download/storage paths. - URL: https://learn.microsoft.com/en-us/copilot/privacy-and-protections - Locator: Exchange logging; OneDrive uploads; Office file generation - Evidence kind: documented - Source date: 2026-08-24 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-language Supported languages for Microsoft Copilot. The supported work/school language list includes English, German, French and Italian, with localization asserted by Microsoft. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/supported-languages-for-microsoft-365-copilot - Locator: Work or school accounts; localization description - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-cost-setup Set up usage-based billing for Copilot Credits. The cost dashboard exposes policy and per-user monthly limits and consumes prepaid credit before PAYG overage. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/usage-based-billing-copilot-credits-setup - Locator: Roles; monthly limits; prepaid and PAYG - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-usage Microsoft Copilot usage report. The paid report tracks adoption and application activity and hides identifying user, group and site fields by default. - URL: https://learn.microsoft.com/en-us/microsoft-365/admin/activity-reports/microsoft-365-copilot-usage - Locator: Report metrics and privacy note - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-audit Audit logs for Copilot and AI applications. Enabled Purview Audit records Copilot admin changes, users, accessed resources, agent identifiers and policy metadata. - URL: https://learn.microsoft.com/en-us/purview/audit-copilot - Locator: Admin and user activities; common properties - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-audit-standard Learn about auditing solutions in Microsoft Purview. Purview distinguishes standard audit retention from separately licensed longer-retention capabilities. - URL: https://learn.microsoft.com/en-us/purview/audit-solutions-overview - Locator: Audit Standard and Premium retention - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-retention Learn about retention for Copilot and AI apps. Copilot interaction copies live in hidden Exchange folders, can have Purview retention policies and remain subject to legal holds. - URL: https://learn.microsoft.com/en-us/purview/retention-policies-copilot - Locator: What is included; mailbox retention flow; holds - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r4-audit-export Audit logs for Copilot and AI applications. Purview supports searching and exporting Copilot audit events, then filtering exported AppIdentity values. This is metadata export, not a claim that audit events contain full prompts and responses. - URL: https://learn.microsoft.com/en-us/purview/audit-copilot - Locator: Accessing Copilot audit logs; Next steps - Evidence kind: documented - Source date: 2026-08-26 - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r4-audit-api Microsoft 365 usage reports in Microsoft Graph. The document identifies EXO Search-UnifiedAuditLog CSV export and Office 365 Management Activity API streaming to SIEM for CopilotInteraction events. It distinguishes these from Graph usage-report APIs. - URL: https://learn.microsoft.com/en-us/graph/api/resources/report?view=graph-rest-beta - Locator: Programmatically export unlicensed Copilot Chat usage - Evidence kind: documented - Source date: 2025-12-23 - Retrieved: 2026-10-26 ### microsoft-copilot:ms-dlp-default Learn about the default DLP policy for Microsoft 365 Copilot location. The default sensitive-prompt DLP policy simulates and alerts rather than blocking until configured otherwise. - URL: https://learn.microsoft.com/en-us/purview/dlp-microsoft365-copilot-location-default-policy - Locator: Simulation mode default - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r4-custom-dlp-types Purview DLP for Copilot and Cowork. Prompt blocking supports built-in and custom sensitive-information types in preview with tenant rollout caveats. Uploaded-file contents are not scanned by this Copilot DLP location. - URL: https://learn.microsoft.com/en-us/purview/dlp-microsoft365-copilot-location-learn-about - Locator: Block sensitive information types in prompts; Files uploaded in prompts; Availability - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:ms-edp Enterprise data protection in Microsoft Copilot and Microsoft Copilot Chat. Enterprise data protection applies Microsoft DPA/Product Terms and documents encryption and tenant separation. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/enterprise-data-protection - Locator: DPA; protection of prompts and responses - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-eudb What is the EU Data Boundary?. The EU/EFTA boundary covers customer data and pseudonymized personal logs subject to transfer exceptions, with professional-services data committed at rest. - URL: https://learn.microsoft.com/en-us/privacy/eudb/eu-data-boundary-learn - Locator: Overview; logs; countries; configuration - Evidence kind: documented - Source date: 2025-02-26 - Retrieved: 2026-10-21 ### swissgpt:swissgpt:secrecy AlpineAI supplementary agreement for secret data. When signed for legally secret data, requires Swiss plaintext services, restricted access and zero prompt/response retention for AI API services. - URL: https://alpineai.swiss/wp-content/uploads/2026/03/AlpineAI_Zusatzvereinbarung_Geheimnisdaten.2025-03-30-1.pdf - Locator: Printed version 30 March 2026; section 3 on both pages - Evidence kind: documented - Source date: 2026-03-30 - Retrieved: 2026-10-21 ### swissgpt:swissgpt:review2-security AlpineAI security and compliance. Security page describes RIZ application hosting and Green/RZO inference as colocation on AlpineAI-owned/operated hardware, without logical access by site operators. This is a vendor infrastructure disclosure, not an updated DPA schedule. - URL: https://alpineai.swiss/sicherheit/ - Locator: Certified infrastructure; FAQ on storage and processing - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### swissgpt:swissgpt:review2-dpa AlpineAI data processing agreement. Re-retrieved July 10 Annex 3 lists RIZ hosting/support and Green pure colocation with no logical data access, plus CH/EU/US operational suppliers; RZO is not listed. No newer public schedule or RZO approval was retrieved. - URL: https://alpineai.swiss/wp-content/uploads/2026/07/AlpineAI-AVV_zu_GTC_2026-07-10.pdf - Locator: Annex 3 page 7, dated 10 July 2026; section 1.5 and 7.3 - Evidence kind: documented - Source date: 2026-07-10 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-no-training Microsoft Copilot no-training statement. Microsoft states that prompts, responses and Graph data do not train foundation models and that the Copilot service opts out of Azure OpenAI abuse monitoring. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy - Locator: Important; abuse monitoring - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-retention-r2 Learn about retention for Copilot and AI apps. Purview governs Exchange copies of AI interactions and holds, with asynchronous deletion processing distinct from uploaded-file storage. - URL: https://learn.microsoft.com/en-us/purview/retention-policies-copilot - Locator: Interaction storage; retention/hold processing; deleted users - Evidence kind: documented - Source date: 2025-09-26 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-subprocessors Overview of AI Subprocessors. Microsoft links its Online Services Subprocessors List and subscriptions for change notifications. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/copilot-subprocessor-overview - Locator: Subprocessor governance; customer notification - Evidence kind: documented - Source date: 2026-08-18 - Retrieved: 2026-10-21 ### swissgpt:swissgpt:imprint AlpineAI imprint. Identifies AlpineAI AG at Obere Strasse 22b in Davos, Switzerland. - URL: https://alpineai.swiss/impressum/ - Locator: Address - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r4-report-access Microsoft Service Trust Portal access. Microsoft publishes external audit reports and third-party penetration-test attestations in STP; some downloads require an Entra organization account and acceptance of the compliance-material NDA. No report was downloaded. - URL: https://learn.microsoft.com/en-us/compliance/assurance/stp-get-started - Locator: Accessing the Service Trust Portal; Reports, Whitepapers and Artifacts - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r5-bsi-iso27001 BSI certificate registry: Microsoft 365 ISMS IS 552878. BSI registry verifies Microsoft Corporation IS 552878 for the Microsoft 365 services ISMS, development, operations and PII protection, with a February 14, 2024 applicability statement. It does not name Copilot separately. - URL: https://www.bsigroup.com/en-GB/products-and-services/assessment-and-certification/validation-and-verification/client-directory-certificate/IS%20552878/ - Locator: ISO/IEC 27001:2022; Microsoft Corporation; scope and effective/expiry dates - Evidence kind: certificate-verified - Source date: 2024-07-26 - Retrieved: 2026-10-26 - Issuer: BSI - Certificate scope: Microsoft Corporation; Microsoft 365 services ISMS, development, operations and PII protection; Statement of Applicability dated 2024-02-14. No explicit Copilot-specific scope list was obtained from this registry entry. - Valid: 2024-07-29 to 2027-07-28 - Registry: https://www.bsigroup.com/en-GB/products-and-services/assessment-and-certification/validation-and-verification/client-directory-certificate/IS%20552878/ ### microsoft-copilot:microsoft-copilot:r5-bsi-iso27701 BSI certificate registry: Microsoft 365 privacy PM 741035. BSI verifies the Microsoft 365 services processor privacy-management scope, referring to IS 552878 and the February 14, 2024 applicability statement. Copilot-specific applicability is not independently enumerated. - URL: https://www.bsigroup.com/en-GB/products-and-services/assessment-and-certification/validation-and-verification/client-directory-certificate/PM%20741035/ - Locator: ISO/IEC 27701:2019; processor scope; effective/expiry dates - Evidence kind: certificate-verified - Source date: 2024-07-26 - Retrieved: 2026-10-26 - Issuer: BSI - Certificate scope: Microsoft Corporation; Microsoft 365 services ISMS, development, operations, support and PII protection as a processor; Statement of Applicability dated 2024-02-14; references IS 552878. Not a separately enumerated Copilot certificate. - Valid: 2024-07-29 to 2027-07-28 - Registry: https://www.bsigroup.com/en-GB/products-and-services/assessment-and-certification/validation-and-verification/client-directory-certificate/PM%20741035/ ### microsoft-copilot:microsoft-copilot:r5-copilot-compliance-boundary Copilot Microsoft 365 compliance relationship. Microsoft includes Copilot in its existing Microsoft 365 privacy/security/compliance commitments and lists ISO 27001/42001. This is vendor scope documentation, not the issuer’s Copilot-specific certificate schedule. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy - Locator: Meeting regulatory compliance requirements - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r5-iso42001-scope Microsoft public ISO 42001 service scope. Microsoft explicitly lists Copilot and Copilot Chat in its ISO 42001 service scope. The public page points to STP but does not provide an issuer/certificate validity interval for those products. - URL: https://learn.microsoft.com/en-us/compliance/regulatory/offering-iso-42001 - Locator: Microsoft AI services in scope; report route - Evidence kind: vendor-claimed - Source date: 2026-09-11 - Retrieved: 2026-10-26 ### swissgpt:swissgpt:security AlpineAI security and compliance. Separates RIZ application hosting from Green and RZO inference and describes encryption, access restrictions and external-search opt-in. - URL: https://alpineai.swiss/sicherheit/ - Locator: Infrastructure; isolation; encryption; security FAQ - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-price-de Microsoft Copilot - Pläne und Preise für Unternehmen. The German page lists EUR 26 per user per month billed annually excluding VAT, plus a qualifying M365 subscription. - URL: https://www.microsoft.com/de-de/copilot/pricing/enterprise - Locator: Paid Microsoft 365 Copilot price card and tax notice - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-credit-rates Billing rates and management. Studio billing uses feature-dependent credits, with qualifying paid-user assistive scenarios listed at no charge. - URL: https://learn.microsoft.com/en-us/microsoft-copilot-studio/requirements-messages-management - Locator: Copilot Credits billing table - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### swissgpt:swissgpt:public-pricing AlpineAI authorities and institutions. Monthly billing is CHF 79 Standard or CHF 89 Premium per user; annual billing displays CHF 74 or CHF 80 per month; Enterprise is quoted from 10 licences. - URL: https://alpineai.swiss/behoerden/ - Locator: Prices; pricing-toggle applyMode(monthly/yearly) and billing labels in delivered HTML - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### swissgpt:swissgpt:health-pricing AlpineAI healthcare. Healthcare monthly billing is CHF 89 Standard or CHF 99 Premium per user; annual billing displays CHF 80 or CHF 90 per month. - URL: https://alpineai.swiss/gesundheitswesen/ - Locator: Prices; pricing-toggle applyMode(monthly/yearly) and billing labels in delivered HTML - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:fx-20261020 Euro foreign exchange reference rates. ECB historical XML retrieved directly confirms EUR 1 = USD 1.1215 and CHF 0.9237 for 2026-10-20. - URL: https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml - Locator: Cube time=2026-10-20; USD and CHF entries - Evidence kind: documented - Source date: 2026-10-20 - Retrieved: 2026-10-21 ### swissgpt:swissgpt:ecb-fx ECB euro foreign exchange reference rates, 20 October 2026. ECB records EUR 1 = USD 1.1215 and CHF 0.9237 on 20 October 2026; derived USD to EUR is 1/1.1215 and CHF to EUR is 1/0.9237. - URL: https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml - Locator: Cube time="2026-10-20": USD and CHF - Evidence kind: documented - Source date: 2026-10-20 - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r4-support-channels Copilot support and feedback. Copilot extensibility support directs general questions to Microsoft Q&A and service/development issues to Admin Center Help and Support; service requests depend on Premier/Unified support agreement. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/feedback - Locator: Developer support channels - Evidence kind: documented - Source date: 2026-01-22 - Retrieved: 2026-10-26 ### microsoft-copilot:ms-training Microsoft Copilot Skilling Center. Microsoft publishes admin and user learning resources and links its Champion programme. - URL: https://adoption.microsoft.com/en-us/copilot/skilling-center/ - Locator: Role-based resources; Academy; Champions - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21