--- schema_version: 1 rubric_version: "1.1" kind: pair canonical_url: "https://onaihq.com/compare/agents/langdock-vs-swisscom-assistant/" data_url: "https://onaihq.com/compare/agents/langdock-vs-swisscom-assistant/data.json" generated_at: 2026-10-27 last_checked_at: 2026-10-26 last_cross_checked_at: 2026-10-26 next_check_at: 2026-12-20 publisher: "onAI" --- # Langdock vs Swisscom Swiss AI Assistant > Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI. This comparison has 27 criteria with sourced findings for both products, including 27 that a second agent cross-checked for both. 50 criteria have a sourced finding for at least one product. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. It does not declare a winner. A missing sourced finding is not evidence that a capability is absent. - Langdock source checks: 2026-10-21 to 2026-10-26. - Swisscom Swiss AI Assistant source checks: 2026-10-21. - Canonical HTML: https://onaihq.com/compare/agents/langdock-vs-swisscom-assistant/ - Machine-readable JSON: https://onaihq.com/compare/agents/langdock-vs-swisscom-assistant/data.json - Methodology: https://onaihq.com/compare/agents/methodology/ ## Models ### MOD-01: Model catalogue and providers Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Curated multi-provider models and a task-complexity Auto mode are documented; catalogue publication is not a tested picker. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - current_models: Published text catalogue: Gemini 3.1 Pro Preview, 3 Flash Preview, 3.5/3.6/3.7/3.8 Flash, 4 Argon; GPT-5/5.1/5.1 Thinking Fast/5.2/5.2 Pro/5.4/5.4 Mini/5.5/5.6 Luna/Sol/Terra/5 Mini/5 Pro, GPT-6 Luna/Sol/Astra, GPT-6.1 Sol, GPT oss 120b; Fable 5/5.1, Haiku 4.5/5.5, Opus 4.5/4.6/4.7/4.8/5/5.5, Sonnet 4.5/4.6/5/5.5; Llama 3.3 70B/4 Maverick; Mistral Large 3/4; DeepSeek v3.1. Plan/admin/region settings can narrow this list; API availability is listed alongside chat, not independently observed. - auto_routing: Auto analyzes the first message and estimates complexity to select a conversation model; exact final model disclosure was not verified. - Unverified multimodal_input: A model-by-model image/audio input matrix and authenticated model picker were not inspected. - providers — Which model providers are available? [supported]: OpenAI, Anthropic, Google, Meta, Mistral and DeepSeek have named current catalogue entries. Sources: langdock:langdock:models. - current_models — Which current models are selectable on this plan? [partial]: Published text catalogue: Gemini 3.1 Pro Preview, 3 Flash Preview, 3.5/3.6/3.7/3.8 Flash, 4 Argon; GPT-5/5.1/5.1 Thinking Fast/5.2/5.2 Pro/5.4/5.4 Mini/5.5/5.6 Luna/Sol/Terra/5 Mini/5 Pro, GPT-6 Luna/Sol/Astra, GPT-6.1 Sol, GPT oss 120b; Fable 5/5.1, Haiku 4.5/5.5, Opus 4.5/4.6/4.7/4.8/5/5.5, Sonnet 4.5/4.6/5/5.5; Llama 3.3 70B/4 Maverick; Mistral Large 3/4; DeepSeek v3.1. Plan/admin/region settings can narrow this list; API availability is listed alongside chat, not independently observed. Sources: langdock:langdock:models. - user_choice — Can users pick the model per chat? [supported]: Per-chat selection and mid-chat switching are documented. Sources: langdock:langdock:model-guide. - auto_routing — Does the product route between models automatically, and is the chosen model shown? [partial]: Auto analyzes the first message and estimates complexity to select a conversation model; exact final model disclosure was not verified. Sources: langdock:langdock:model-guide. - multimodal_input — Which models accept images, audio or files? [unknown]: Which models accept images, audio or files? Unknown. A model-by-model image/audio input matrix and authenticated model picker were not inspected. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:models, langdock:langdock:model-guide #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial The current offer lists a selectable catalogue of four open-model families. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested. - providers — Which model providers are available? [supported]: Named origins are OpenAI, Qwen, Mistral and Gemma. These are hosted open-model choices, not evidence of external provider API contracts. Sources: swisscom-assistant:swisscom-assistant:offer. - current_models — Which current models are selectable on this plan? [supported]: FAQ names GPT OSS 120B, Qwen3.5 397B A17B, Mistral Small 4 119B and Gemma 4 31B as current choices. Sources: swisscom-assistant:swisscom-assistant:offer. - user_choice — Can users pick the model per chat? [partial]: FAQ says the model can be chosen for the use case; per-chat switching behaviour was not observed. Sources: swisscom-assistant:swisscom-assistant:offer. - auto_routing — Does the product route between models automatically, and is the chosen model shown? [unknown]: Does the product route between models automatically, and is the chosen model shown? Unknown. Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested. - multimodal_input — Which models accept images, audio or files? [partial]: FAQ calls Qwen3.5 multimodal; factsheet includes image analysis and audio transcription across editions. Exact per-model input routing is not documented. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet ### MOD-02: Model freshness Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Public dated model additions exist, but release-lag medians and guaranteed retirement notice remain unknown. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - Unverified release_lag_days, deprecation_notice, version_pinning: No complete last-three-major-release reconciliation against provider GA dates, contractual model retirement notice, or stable version-pinning promise was established. - release_lag_days — What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? Unknown. No complete last-three-major-release reconciliation against provider GA dates, contractual model retirement notice, or stable version-pinning promise was established. - changelog — Is there a dated public model changelog? [supported]: Changelog includes Gemini 4 Argon on 13 October, Haiku 5.5 on 8 October and GPT-6.1 Sol on 30 September 2026. Sources: langdock:langdock:changes. - deprecation_notice — How much notice is given before a model is removed? [unknown]: How much notice is given before a model is removed? Unknown. No complete last-three-major-release reconciliation against provider GA dates, contractual model retirement notice, or stable version-pinning promise was established. - version_pinning — Can an admin keep an older model version? [unknown]: Can an admin keep an older model version? Unknown. No complete last-three-major-release reconciliation against provider GA dates, contractual model retirement notice, or stable version-pinning promise was established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:changes #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### MOD-03: Bring-your-own keys and provider contracts Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial BYOK supports customer credentials, named cloud providers and custom compatible HTTPS endpoints. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business BYOK and individually contracted Enterprise BYOK; customer provider charges separate; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - Cloud BYOK requires separately configured completion, embedding and image routes; local/private endpoints are not implied by a cloud key. - own_api_keys — Can the customer use its own provider API keys? [supported]: Customer keys can replace managed completion, embedding and image keys; BYOK can be selected at upgrade or enabled later by support. Sources: langdock:langdock:byok. - own_cloud_contract — Can it use its own Azure OpenAI, Bedrock or Vertex deployment? [supported]: Guides cover customer Azure deployment settings, Google cloud and AWS Bedrock, separately from simple direct provider keys. Sources: langdock:langdock:byok-routes. - custom_endpoint — Can an admin add any OpenAI-compatible endpoint? [supported]: Manual OpenAI-compatible endpoints include vLLM, LiteLLM, Ollama, TGI and LocalAI. Cloud requires public HTTPS; private/local hostnames are blocked by default. Sources: langdock:langdock:byok-routes. - byo_pricing — Does BYO change the licence price? [partial]: Customer model usage is billed by the customer provider under BYOK. The applicable Business/Enterprise BYOK licence rate is unknown: the public Standard headline and calculator do not reconcile, and the prior hashed asset is not a stable tariff source. No BYOK seat-rate arithmetic is retained. Sources: langdock:langdock:byok, langdock:langdock:billing. - byo_restrictions — Which features stop working with BYO? [supported]: Completion, embeddings and image models must all be configured. Deep Research needs reasoning/fast-reasoning/backbone routes; absent categories leave features non-functional. Sources: langdock:langdock:byok, langdock:langdock:research. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:byok, langdock:langdock:byok-routes, langdock:langdock:billing, langdock:langdock:research #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### MOD-04: Local and self-hosted models Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Self-hosted compatible inference is a documented BYOK route with network and capability requirements. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - self_hosted_embeddings: BYOK requires a configured embedding model for search; custom model setup includes embeddings. A private customer-hosted embedding network path was not independently verified. - feature_parity: Manual setup needs correct image, tool and editor capability flags. Missing embeddings/images or research routes disables their corresponding features; there is no universal parity guarantee. - vendor_hosted_open_models: Catalogue includes Llama, GPT oss, Mistral and DeepSeek; terms identify Azure/Mistral EU routes, with global opt-ins separately described. - self_hosted_chat — Can chat use a customer-hosted model? [supported]: vLLM/Ollama/TGI/LocalAI routes work through OpenAI-compatible HTTPS endpoints, not localhost/private addresses on default SaaS. Sources: langdock:langdock:byok-routes. - self_hosted_embeddings — Can retrieval use customer-hosted embeddings? [partial]: BYOK requires a configured embedding model for search; custom model setup includes embeddings. A private customer-hosted embedding network path was not independently verified. Sources: langdock:langdock:byok, langdock:langdock:byok-models. - feature_parity — Which features fail with self-hosted models? [partial]: Manual setup needs correct image, tool and editor capability flags. Missing embeddings/images or research routes disables their corresponding features; there is no universal parity guarantee. Sources: langdock:langdock:byok-models, langdock:langdock:research. - vendor_hosted_open_models — Does the vendor host open-weight models in EU/CH? [partial]: Catalogue includes Llama, GPT oss, Mistral and DeepSeek; terms identify Azure/Mistral EU routes, with global opt-ins separately described. Sources: langdock:langdock:models, langdock:langdock:terms. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:byok-routes, langdock:langdock:byok, langdock:langdock:byok-models, langdock:langdock:research, langdock:langdock:models, langdock:langdock:terms #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Swisscom operates open models in Switzerland. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant. - self_hosted_chat — Can chat use a customer-hosted model? [unknown]: Can chat use a customer-hosted model? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant. - self_hosted_embeddings — Can retrieval use customer-hosted embeddings? [unknown]: Can retrieval use customer-hosted embeddings? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant. - feature_parity — Which features fail with self-hosted models? [unknown]: Which features fail with self-hosted models? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant. - vendor_hosted_open_models — Does the vendor host open-weight models in EU/CH? [supported]: The current model FAQ and launch announcement describe open models on Swisscom Swiss AI Platform with processing in its Swiss data centres. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:announcement. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:announcement ### MOD-05: Model control and usage limits Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Workspace model defaults and usage/fallback behavior are documented; per-group model/data boundaries remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - user_limits: Five-hour session and Monday-reset weekly limits depend on model-priced token consumption; numeric included budget is shown per account, not fully published. Spam protection is 250 messages/3h. Max is five times Standard. - Unverified model_allowlist_by_group, data_bound_models: Group-specific model allowlists and rules binding connectors/knowledge to certain models were not established in model and role documentation; no two-user test was run. - model_allowlist_by_group — Can admins limit models per group? [unknown]: Can admins limit models per group? Unknown. Group-specific model allowlists and rules binding connectors/knowledge to certain models were not established in model and role documentation; no two-user test was run. - data_bound_models — Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unknown. Group-specific model allowlists and rules binding connectors/knowledge to certain models were not established in model and role documentation; no two-user test was run. - default_model — Can admins set the default model? [supported]: Admins set a default across new chats and agents; users can have their own default. Sources: langdock:langdock:workspace. - user_limits — What per-user message or token limits apply, and are they published? [partial]: Five-hour session and Monday-reset weekly limits depend on model-priced token consumption; numeric included budget is shown per account, not fully published. Spam protection is 250 messages/3h. Max is five times Standard. Sources: langdock:langdock:limits, langdock:langdock:pricing. - limit_behaviour — What happens when a limit is reached? [supported]: With no usable extra usage, Cloud falls back to GPT-6 Luna; BYOK/dedicated use configured fallback. Current responses finish, so spend can slightly overshoot. Personal API calls error rather than fall back. Sources: langdock:langdock:extra. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:workspace, langdock:langdock:limits, langdock:langdock:pricing, langdock:langdock:extra #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Standard packages publish organisation-level monthly token allowances. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified. - model_allowlist_by_group — Can admins limit models per group? [unknown]: Can admins limit models per group? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified. - data_bound_models — Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified. - default_model — Can admins set the default model? [unknown]: Can admins set the default model? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified. - user_limits — What per-user message or token limits apply, and are they published? [partial]: Essential 20m, Professional 75m and Premium 200m tokens/month per company. These are pooled company allowances, not documented per-user caps. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet. - limit_behaviour — What happens when a limit is reached? [unknown]: What happens when a limit is reached? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet ## Company knowledge ### KNOW-01: Files in chat Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Format/count limits and direct previews differ from semantic search paths. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - spreadsheets: Spreadsheets use direct reading and file tools, not chunk embeddings; source formula/structure accuracy was not fixture-tested. - Unverified ocr: No shared scanned-PDF OCR or multilingual file fixture was uploaded. - formats — Which formats are accepted? [supported]: PDF/Word/PowerPoint and text, Excel/CSV/TSV/Parquet, listed image, audio and video types are documented; Knowledge bases exclude tabular/media. Sources: langdock:langdock:files. - limits — What size and count limits apply per file and chat? [supported]: Web 50 files/message, mobile five; agent 50 files. PDF/Office 256 MB, text 10 MB, tabular 100 MB, images 20 MB; text 8M characters and PDF 5000 pages. Sources: langdock:langdock:files, langdock:langdock:file-count. - ocr — Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unknown. No shared scanned-PDF OCR or multilingual file fixture was uploaded. - spreadsheets — Are Excel tables read with structure intact? [partial]: Spreadsheets use direct reading and file tools, not chunk embeddings; source formula/structure accuracy was not fixture-tested. Sources: langdock:langdock:files, langdock:langdock:retrieval. - full_vs_chunked — Is the whole file used or only retrieved parts, and does the user see which? [supported]: Small direct files are previewed in full where possible; agent knowledge above 20 documents uses lists/tools. Knowledge-base/synced text uses up to 50 chunks of up to 2000 characters. Sources: langdock:langdock:retrieval. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:files, langdock:langdock:file-count, langdock:langdock:retrieval #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial The factsheet lists document, image and audio analysis. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run. - formats — Which formats are accepted? [partial]: Lists PDF, Word, Excel, CSV, JSON, TXT and audio files, plus image analysis. Exact extensions and codec limits are not enumerated. Sources: swisscom-assistant:swisscom-assistant:factsheet. - limits — What size and count limits apply per file and chat? [unknown]: What size and count limits apply per file and chat? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run. - ocr — Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run. - spreadsheets — Are Excel tables read with structure intact? [unknown]: Are Excel tables read with structure intact? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run. - full_vs_chunked — Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet ### KNOW-02: Knowledge bases and shared collections Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: supported Persistent knowledge bases and library folders have separate limits and access roles. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. - persistent_collections — Can users keep document collections across chats? [supported]: Knowledge bases persist for chat, agents, workflows and API use. Sources: langdock:langdock:knowledge. - sharing_scope — Can collections be shared with users, groups or the whole organisation? [supported]: Owner/Editor/Viewer roles; share with persons, groups or workspace, subject to workspace-sharing permission. Sources: langdock:langdock:knowledge. - size_limits — What are the collection limits? [supported]: Cloud Knowledge bases support 1000 files, 8M characters/file. Normal folders have 100 files and 250 MB total; dedicated limits are configurable. Sources: langdock:langdock:knowledge, langdock:langdock:file-count. - assistant_binding — Can collections be bound to an assistant? [supported]: Agent Folders attach knowledge bases/library folders/synced folders. Sources: langdock:langdock:agents. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:knowledge, langdock:langdock:file-count, langdock:langdock:agents #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Paid editions provide persistent document-backed personal assistants that can be shared. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Per-collection limits, shared-collection ownership and sharing-target controls need documentation or an authenticated tenant. - persistent_collections — Can users keep document collections across chats? [supported]: Users upload documents to assistants and retain chat histories; assistant storage persists across use. Sources: swisscom-assistant:swisscom-assistant:offer. - sharing_scope — Can collections be shared with users, groups or the whole organisation? [partial]: Assistant sharing is included in paid editions; exact individual/group/organisation targeting is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet. - size_limits — What are the collection limits? [partial]: Essential up to 3 assistants/user and 5 GB/customer; Professional 5 and 40 GB; Premium 7 and 150 GB. Per-collection file/count caps are not published. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet. - assistant_binding — Can collections be bound to an assistant? [supported]: Employees build assistants with specific uploaded documents as their information sources. Sources: swisscom-assistant:swisscom-assistant:offer. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet ### KNOW-03: Enterprise connectors Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02). #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Native tools, daily folder sync and customer MCP/API integrations are distinct routes. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - on_prem_sources: Confluence Data Center and customer API/MCP endpoints can connect; private network access is restricted by default in Cloud, so generic local shares are not established. - microsoft_365 — Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: Directory includes SharePoint, OneDrive, Outlook Email/Calendar and Teams. SharePoint/OneDrive also support indexed folder sync. Sources: langdock:langdock:integrations, langdock:langdock:sync. - google_workspace — Which Google sources are connected? [supported]: Drive, Gmail, Calendar, Docs, Sheets, Slides and Meet are listed; Drive supports folder sync. Sources: langdock:langdock:integrations. - atlassian — Confluence and Jira? [supported]: Confluence Cloud, self-hosted Confluence Data Center and Jira are in the native directory. Sources: langdock:langdock:integrations. - other_systems — Which other business systems? [supported]: Named routes include Salesforce, ServiceNow, HubSpot, Slack, Notion, Airtable, Asana, GitHub, Azure AI Search, Kendra and Databricks; see directory for authentication and actions. Sources: langdock:langdock:integrations. - on_prem_sources — Can on-prem file shares or databases be connected? [partial]: Confluence Data Center and customer API/MCP endpoints can connect; private network access is restricted by default in Cloud, so generic local shares are not established. Sources: langdock:langdock:integrations, langdock:langdock:mcp. - connector_provider — Who builds and maintains each connector? [supported]: Langdock provides native integrations; customers build custom actions or connect official third-party MCP servers. Sources: langdock:langdock:integrations, langdock:langdock:mcp. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:integrations, langdock:langdock:sync, langdock:langdock:mcp #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### KNOW-04: Permission-aware retrieval Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Folder Sync checks each user source access; Purview labels add a separate, qualified control. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - source_permissions_respected: Synced folder retrieval checks the user source rights in real time and requires the user connection. Static shared knowledge follows Langdock sharing instead. No fixture test was run. - sensitivity_labels: Request-enabled policy covers five Microsoft integrations, with exceptions for certain Outlook actions/copy attachments, unlabeled/new labels, custom MCP and uploaded files; saved-policy enforcement is conditional on integration rollout. - Unverified revocation_delay: A two-user restricted-file/revocation test was not run; no measured source-permission revocation latency is asserted. - source_permissions_respected — Are source permissions enforced per user? [partial]: Synced folder retrieval checks the user source rights in real time and requires the user connection. Static shared knowledge follows Langdock sharing instead. No fixture test was run. Sources: langdock:langdock:sync, langdock:langdock:knowledge. - enforcement_point — Does the source system, a mirrored index or nothing enforce them? [supported]: A copied content index is searched while access is checked live against the source system for synced files. Sources: langdock:langdock:sync. - revocation_delay — How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? Unknown. A two-user restricted-file/revocation test was not run; no measured source-permission revocation latency is asserted. - admin_scope_controls — Can admins exclude sites, folders or labels? [supported]: Admins choose integrations/actions; synced folders scope imported content and labels can exclude documents. Sources: langdock:langdock:actions, langdock:langdock:labels, langdock:langdock:sync. - sensitivity_labels — Are Microsoft Purview or similar labels respected? [partial]: Request-enabled policy covers five Microsoft integrations, with exceptions for certain Outlook actions/copy attachments, unlabeled/new labels, custom MCP and uploaded files; saved-policy enforcement is conditional on integration rollout. Sources: langdock:langdock:labels. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:sync, langdock:langdock:knowledge, langdock:langdock:labels, langdock:langdock:actions #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### KNOW-05: Freshness and sync model Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Folder Sync copies indexed text and refreshes daily, with live access checks and manual refresh. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - deletion_propagation: Daily sync removes source-deleted files; no measured end-to-end deletion delay is available. - index_location: Terms place customer files/embeddings in EU Azure storage, with default Frankfurt hosting. Per-index backup copies are not separately mapped. - live_or_indexed — Is content searched live or copied into an index? [supported]: Folder Sync downloads supported text into an index; spreadsheets remain direct-read files. Other integration actions query source APIs. Sources: langdock:langdock:sync, langdock:langdock:integrations. - sync_interval — How often does an index refresh? [supported]: Daily updates, manual refresh and up to one hour initial sync. Sources: langdock:langdock:sync. - deletion_propagation — How quickly does a deleted document disappear? [partial]: Daily sync removes source-deleted files; no measured end-to-end deletion delay is available. Sources: langdock:langdock:sync. - index_location — Where is indexed content stored? [partial]: Terms place customer files/embeddings in EU Azure storage, with default Frankfurt hosting. Per-index backup copies are not separately mapped. Sources: langdock:langdock:terms. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:sync, langdock:langdock:integrations, langdock:langdock:terms #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### KNOW-06: Grounding and retrieval quality Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Citations are documented; retrieval outcomes remain untested. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - citations: Agent responses cite sources by default; source-access restriction can hide click-through while still using content. - Unverified citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy: No shared corpus or question set was run. Citation accuracy, cross-language retrieval, no-answer behavior and numeric accuracy remain unknown. - citations — Are answers linked to specific sources? [partial]: Agent responses cite sources by default; source-access restriction can hide click-through while still using content. Sources: langdock:langdock:agents. - citation_accuracy — Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unknown. No shared corpus or question set was run. Citation accuracy, cross-language retrieval, no-answer behavior and numeric accuracy remain unknown. - cross_language — Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unknown. No shared corpus or question set was run. Citation accuracy, cross-language retrieval, no-answer behavior and numeric accuracy remain unknown. - no_answer_behaviour — Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unknown. No shared corpus or question set was run. Citation accuracy, cross-language retrieval, no-answer behavior and numeric accuracy remain unknown. - observed_accuracy — How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unknown. No shared corpus or question set was run. Citation accuracy, cross-language retrieval, no-answer behavior and numeric accuracy remain unknown. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:agents #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial The basic-feature list advertises source references; citation accuracy was not tested. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour. - citations — Are answers linked to specific sources? [partial]: Transparent source references are listed as a basic feature; passage granularity was not established. Sources: swisscom-assistant:swisscom-assistant:offer. - citation_accuracy — Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour. - cross_language — Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour. - no_answer_behaviour — Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour. - observed_accuracy — How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer ### KNOW-07: Memory and personal context Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: supported Regular-chat instructions and memory have user and workspace controls. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. - custom_instructions — Can users set persistent instructions? [supported]: Personal instructions apply in regular chat; agent/project instructions replace them. Sources: langdock:langdock:account. - cross_chat_memory — Does the product remember facts across chats? [supported]: Regular chats use a personal store of up to 50 memories; projects/agents do not use this memory. Sources: langdock:langdock:memory. - user_memory_controls — Can users view, edit and delete memories? [supported]: Users inspect, edit, delete or disable memories in account settings and can update/forget through chat. Sources: langdock:langdock:memory, langdock:langdock:account. - admin_memory_controls — Can admins turn memory off? [supported]: Memory availability requires workspace and personal enablement. Sources: langdock:langdock:chat. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:account, langdock:langdock:memory, langdock:langdock:chat #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ## Assistants and agents ### AGT-01: Custom assistants Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Agents combine reusable knowledge and tools with creation/sharing controls. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - sharing_scope: Workspace/group resources and permissioned agent configuration are documented; no fixture was shared. - create_assistants — Can users create assistants with instructions, knowledge and tools? [supported]: Agents configure model, instructions, files, folders, integrations, subagents, skills and workflows. Sources: langdock:langdock:agents. - creator_permissions — Can admins limit who creates them? [supported]: System/custom roles and extra permissions control agent creation/sharing. Sources: langdock:langdock:roles. - sharing_scope — Can assistants be shared with users, groups or everyone? [partial]: Workspace/group resources and permissioned agent configuration are documented; no fixture was shared. Sources: langdock:langdock:workspace, langdock:langdock:agents. - catalogue — Is there an internal assistant directory? [supported]: Workspace agent management has All/Unassigned/Verified views. Sources: langdock:langdock:workspace. - prompt_library — Are shared prompt templates available? [supported]: The workspace guide documents group/workspace prompt-library sharing. Sources: langdock:langdock:workspace. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:agents, langdock:langdock:roles, langdock:langdock:workspace #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Users create named assistants from documents and system instructions, with starter prompts and sharing. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested. - create_assistants — Can users create assistants with instructions, knowledge and tools? [partial]: The guide describes a named assistant, description, system prompt and uploaded documents. External tool assignment is not specified. Sources: swisscom-assistant:swisscom-assistant:guide. - creator_permissions — Can admins limit who creates them? [unknown]: Can admins limit who creates them? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested. - sharing_scope — Can assistants be shared with users, groups or everyone? [partial]: Users can share assistants with colleagues; exact user/group/company scope is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide. - catalogue — Is there an internal assistant directory? [unknown]: Is there an internal assistant directory? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested. - prompt_library — Are shared prompt templates available? [partial]: Assistant conversation starters can store example prompts. An organisation-managed shared prompt library is unverified. Sources: swisscom-assistant:swisscom-assistant:guide. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:guide, swisscom-assistant:swisscom-assistant:offer ### AGT-02: Tools, actions and MCP Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Remote MCP and custom actions have admin access controls and optional confirmations. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - tool_approval: Admins share integrations/actions by user/group/key, but native core actions cannot be disabled. New MCP tools default to no confirmation; per-tool/agent confirmations can be configured. - builtin_tools — Which tools are built in? [supported]: Search, images, file work, document editor, memory, research and company knowledge are governed tools. Sources: langdock:langdock:chat. - custom_actions — Can admins add API actions? [supported]: Custom API integrations and shareable individual actions are documented. Sources: langdock:langdock:actions. - mcp_client — Can it use remote MCP servers, and with what admin control? [supported]: Streamable HTTP/SSE with OAuth CIMD/DCR/manual PKCE, API key or none; private network URLs blocked by default. Sources: langdock:langdock:mcp. - tool_auth — Do tools act as the user or as a shared account? [supported]: Native integrations use personal OAuth or service credentials per provider; MCP supports user OAuth or API headers. Sources: langdock:langdock:integrations, langdock:langdock:mcp. - tool_approval — Can admins approve or block tools, and can users confirm actions before they run? [partial]: Admins share integrations/actions by user/group/key, but native core actions cannot be disabled. New MCP tools default to no confirmation; per-tool/agent confirmations can be configured. Sources: langdock:langdock:actions, langdock:langdock:mcp, langdock:langdock:changes. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:chat, langdock:langdock:actions, langdock:langdock:mcp, langdock:langdock:integrations, langdock:langdock:changes #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Standard editions include Web Fetch, with published request allowances. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented. - builtin_tools — Which tools are built in? [supported]: Processing web content via Web Fetch is included: 500 requests/month Essential, 2,000 Professional and 5,000 Premium; Custom is tailored. Sources: swisscom-assistant:swisscom-assistant:factsheet. - custom_actions — Can admins add API actions? [unknown]: Can admins add API actions? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented. - mcp_client — Can it use remote MCP servers, and with what admin control? [unknown]: Can it use remote MCP servers, and with what admin control? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented. - tool_auth — Do tools act as the user or as a shared account? [unknown]: Do tools act as the user or as a shared account? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented. - tool_approval — Can admins approve or block tools, and can users confirm actions before they run? [unknown]: Can admins approve or block tools, and can users confirm actions before they run? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet ### AGT-03: Web search and deep research Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Cited search and public-web Deep Research are available; provider/region details remain incomplete. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - admin_toggle: Workspace admins disable web search and separate agent capabilities. Per-group search-toggle coverage was not established. - Unverified search_provider: Search/crawl provider contracts and query-processing region were not established in the public tool documentation. - web_search — Is web search available? [supported]: Chat tool generates a query and can open URLs; sources are inspectable. Sources: langdock:langdock:web. - admin_toggle — Can admins disable it per organisation or group? [partial]: Workspace admins disable web search and separate agent capabilities. Per-group search-toggle coverage was not established. Sources: langdock:langdock:workspace. - search_provider — Which search provider handles queries, and where? [unknown]: Which search provider handles queries, and where? Unknown. Search/crawl provider contracts and query-processing region were not established in the public tool documentation. - deep_research — Is multi-step research with a report available? [supported]: Regular chat only, public web only, cited PDF reports; standard keys allow 15 researches per rolling 30 days. BYOK needs research models. Sources: langdock:langdock:research. - web_citations — Are web sources cited? [supported]: Search sources link to corresponding paragraphs and Deep Research has activity/source lists. Sources: langdock:langdock:web, langdock:langdock:research. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:web, langdock:langdock:workspace, langdock:langdock:research #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Web search is a paid Custom option; standard Web Fetch is a different feature. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine. - web_search — Is web search available? [supported]: Factsheet explicitly marks Web Search unavailable in Essential/Professional/Premium and available for an additional charge in Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet. - admin_toggle — Can admins disable it per organisation or group? [unknown]: Can admins disable it per organisation or group? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine. - search_provider — Which search provider handles queries, and where? [unknown]: Which search provider handles queries, and where? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine. - deep_research — Is multi-step research with a report available? [unknown]: Is multi-step research with a report available? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine. - web_citations — Are web sources cited? [unknown]: Are web sources cited? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet ### AGT-04: Workflows and automation Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Multi-step workflows support automatic triggers and human review. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=Workflow run package; model usage separately metered; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - builder_audience: Quickstart and conversational Workflow Builder guide non-developers, with code/HTTP nodes for technical users. - workflow_builder — Is there a workflow or chain builder? [supported]: Workflows chain agents, integrations, logic, loops and custom code after workspace activation. Sources: langdock:langdock:workflows. - scheduled_tasks — Can prompts or assistants run on a schedule? [supported]: Schedule triggers are documented for workflows; the public API index also exposes recurring saved tasks. Sources: langdock:langdock:workflows. - event_triggers — Can external events start a workflow? [supported]: Connected-app events, forms and webhooks start runs; dated composable-workflow release supports multiple triggers. Sources: langdock:langdock:workflows, langdock:langdock:changes. - builder_audience — Is building aimed at business users, IT or developers? [partial]: Quickstart and conversational Workflow Builder guide non-developers, with code/HTTP nodes for technical users. Sources: langdock:langdock:workflows. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:workflows, langdock:langdock:changes #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Workflow automation is listed as a paid Custom option. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled. - workflow_builder — Is there a workflow or chain builder? [partial]: Factsheet marks workflow automation unavailable on standard editions and chargeable in Custom. A customer-configurable builder is not described. Sources: swisscom-assistant:swisscom-assistant:factsheet. - scheduled_tasks — Can prompts or assistants run on a schedule? [unknown]: Can prompts or assistants run on a schedule? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled. - event_triggers — Can external events start a workflow? [unknown]: Can external events start a workflow? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled. - builder_audience — Is building aimed at business users, IT or developers? [unknown]: Is building aimed at business users, IT or developers? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet ### AGT-05: Agentic task execution Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Agents execute actions/subagents; workflow and add-in confirmation behavior is explicit. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace, Langdock Excel and Outlook add-ins; version=Public documentation checked 2026-10-26; plan=Business Chat & Agents/Workflows; Outlook add-in for paid plans and trials, enabled by workspace admin; add_ons=Workflow package as needed; compatible Microsoft Outlook/Exchange Online subscription; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - visible_steps: Deep Research shows search/page-read activity; workflows expose run history and nested run links. General agent step-display completeness was not independently observed. - side_effect_confirmation: Configurable per-agent confirmations and workflow action review exist. Newly saved MCP actions default to no confirmation; Office add-ins ask before edits by default. - stop_control: Deep Research has a stop button; general external side effects already committed cannot be inferred reversible. - agent_mode — Is there an agent mode for multi-step tasks? [supported]: Agents can call integrations, subagents and workflows to carry out multiple steps. Sources: langdock:langdock:agents. - visible_steps — Are steps and tool calls shown? [partial]: Deep Research shows search/page-read activity; workflows expose run history and nested run links. General agent step-display completeness was not independently observed. Sources: langdock:langdock:research, langdock:langdock:changes. - side_effect_confirmation — Must the user confirm actions with side effects? [partial]: Web agents can require configured action confirmation; workflow action review is separate. Newly saved MCP actions default to no confirmation. In the Outlook add-in, edits ask by default, users can allow subsequent edits for the chat, and sending requires a requested action plus confirmation. Sources: langdock:langdock:changes, langdock:langdock:hitl, langdock:langdock:mcp, langdock:langdock:excel, langdock:langdock:outlook-rev2, langdock:langdock:outlook-marketplace. - stop_control — Can the user stop a running task? [partial]: Deep Research has a stop button; general external side effects already committed cannot be inferred reversible. Sources: langdock:langdock:research. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: langdock:langdock:agents, langdock:langdock:research, langdock:langdock:changes, langdock:langdock:hitl, langdock:langdock:mcp, langdock:langdock:excel, langdock:langdock:outlook-rev2, langdock:langdock:outlook-marketplace, langdock:langdock:outlook-rev2-20261026, langdock:langdock:outlook-admin-20261026, langdock:langdock:pricing-20261026, langdock:langdock:agents-20261026, langdock:langdock:research-20261026, langdock:langdock:changes-20261026, langdock:langdock:hitl-20261026, langdock:langdock:mcp-20261026, langdock:langdock:excel-20261026 #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial AI agents are listed as a paid Custom option. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established. - agent_mode — Is there an agent mode for multi-step tasks? [partial]: Factsheet marks AI agents unavailable on standard editions and chargeable in Custom; task/tool scope is not specified. Sources: swisscom-assistant:swisscom-assistant:factsheet. - visible_steps — Are steps and tool calls shown? [unknown]: Are steps and tool calls shown? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established. - side_effect_confirmation — Must the user confirm actions with side effects? [unknown]: Must the user confirm actions with side effects? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established. - stop_control — Can the user stop a running task? [unknown]: Can the user stop a running task? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet ### AGT-06: Programmable access Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Public APIs include knowledge and agent MCP, with distinct personal/workspace governance boundaries. Availability: generally-available Delivery: native Scope: surfaces=Langdock public APIs and agent MCP server; version=Public documentation checked 2026-10-21; plan=API/Agent/Knowledge scopes; workspace activation may apply; add_ons=Metered API usage; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - api_governance: Personal API keys share member/workspace spend limits and error on exhaustion; workspace API keys and workflow costs use separate limits. - chat_api — Is there an API for chat and assistants? [supported]: Public Completion and Agent APIs use scoped bearer keys. Workspace/personal key access is controlled by admins. Sources: langdock:langdock:workspace. - knowledge_api — Can documents be loaded through an API? [supported]: Knowledge Folder API supports upload/update/delete/retrieve/search with API-key sharing roles. Sources: langdock:langdock:knowledge. - api_governance — Do audit, budgets and model rules apply to API use? [partial]: Personal API keys share member/workspace spend limits and error on exhaustion; workspace API keys and workflow costs use separate limits. Sources: langdock:langdock:billing, langdock:langdock:extra. - mcp_server — Does the product expose itself to other agents over MCP? [supported]: https://api.langdock.com/mcp exposes find_agent/ask_agent/ask_custom_agent under Agent API key scope; dedicated URL differs. Sources: langdock:langdock:mcp-server. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:workspace, langdock:langdock:knowledge, langdock:langdock:billing, langdock:langdock:extra, langdock:langdock:mcp-server #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ## Daily work ### WORK-01: Clients and access points Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Web, desktop and mobile clients are documented, with IT deployment guidance. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace, Langdock Windows/macOS desktop, Langdock iOS/Android; version=Public documentation checked 2026-10-21; plan=Business or contracted Enterprise workspace clients; the same subscription/approved models apply; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=Windows, macOS, iOS, Android. Limitations: - Native-client and SSO parity beyond the documented file limit was not tested. The source is installation guidance, not proof of a paid Enterprise-only client entitlement. - web — Is a full web client available? [supported]: The core platform is a browser workspace. Sources: langdock:langdock:terms. - desktop_apps — Windows and macOS apps? [supported]: Official Windows/macOS downloads use the same workspace and approved models as web. This is documented availability, not a hands-on parity test. Sources: langdock:langdock:desktop-product. - mobile_apps — iOS and Android apps with SSO? [partial]: The vendor publishes iOS/Android clients and official store links. Mobile-specific SSO and managed-access compatibility were not independently tested. Sources: langdock:langdock:mobile-rev2, langdock:langdock:mobile-product. - browser_extension — Is there a browser extension or sidebar? [unknown]: Is there a browser extension or sidebar? Unknown. A general browser extension and exhaustive mobile/SSO/Intune parity matrix were not established. - managed_deployment — Can IT deploy and configure clients through MDM? [partial]: Windows machine-wide MSIX/Intune and deployment kits are documented. macOS PKG/DMG works with Jamf, Kandji and Intune. These are client installation methods; separate mobile MAM/dedicated entitlements are not established by this finding. Sources: langdock:langdock:desktop-rev2. - client_feature_gaps — Which features are missing on mobile? [partial]: Mobile permits five files per message versus 50 on web; other parity gaps were not tested. Sources: langdock:langdock:file-count. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:terms, langdock:langdock:desktop-product, langdock:langdock:mobile-rev2, langdock:langdock:mobile-product, langdock:langdock:desktop-rev2, langdock:langdock:file-count #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial A browser-accessed company chatbot with Swisscom Login is offered. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded. - web — Is a full web client available? [supported]: The offer links activation through My Swisscom Business and describes an online company chatbot; browser access is shown by the published workspace material. Sources: swisscom-assistant:swisscom-assistant:offer. - desktop_apps — Windows and macOS apps? [unknown]: Windows and macOS apps? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded. - mobile_apps — iOS and Android apps with SSO? [unknown]: iOS and Android apps with SSO? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded. - browser_extension — Is there a browser extension or sidebar? [unknown]: Is there a browser extension or sidebar? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded. - managed_deployment — Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded. - client_feature_gaps — Which features are missing on mobile? [unknown]: Which features are missing on mobile? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer ### WORK-02: Office suite and Teams integration Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Excel and Outlook add-ins and a Teams bot are documented; broad Office-suite coverage is not inferred. Availability: generally-available Delivery: native Scope: surfaces=Langdock Excel and Outlook add-ins, Langdock Teams bot; version=Public documentation checked 2026-10-26; plan=Business or Enterprise workspace; Outlook available on paid plans/trials, Excel/Teams require workspace-admin enablement; add_ons=Compatible Microsoft licences not priced; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - word_excel_powerpoint: Excel add-in reads/writes workbooks with formulas/charts; no Word or PowerPoint add-in was established. - licence_prerequisites: Excel web/Windows/Mac version matrix and Outlook Exchange Online requirement are explicit; workspace admin access controls apply and extra M365 seat costs were not priced. - Unverified google_workspace_apps: Google in-editor apps were not established; Google content integrations are recorded separately. - word_excel_powerpoint — Does it work inside Word, Excel and PowerPoint? [partial]: Excel add-in reads/writes workbooks with formulas/charts; no Word or PowerPoint add-in was established. Sources: langdock:langdock:excel. - outlook — Does it work inside Outlook? [supported]: Outlook reads connected mailbox/calendar and edits drafts; sending requires a requested action and confirmation. Exchange Online is required. Sources: langdock:langdock:outlook-rev2, langdock:langdock:outlook-marketplace. - teams — Is there a Teams app or bot? [supported]: Admin-installed Teams bot supports private chat and collaborative channel mentions. Sources: langdock:langdock:teams, langdock:langdock:teams-20261026. - google_workspace_apps — Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? Unknown. Google in-editor apps were not established; Google content integrations are recorded separately. Rechecked 2026-10-26 in Outlook Add-in, Excel Add-in, How to use the Teams Bot. The Teams Markdown guide was retrieved with HTTP 200; Google in-editor app coverage remains undocumented in these sources. - licence_prerequisites — Which licences or consents are needed? [partial]: Excel web/Windows/Mac version matrix and Outlook Exchange Online requirement are explicit; workspace admin access controls apply and extra M365 seat costs were not priced. Sources: langdock:langdock:excel, langdock:langdock:outlook-rev2, langdock:langdock:teams, langdock:langdock:outlook-marketplace, langdock:langdock:teams-20261026. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: langdock:langdock:excel, langdock:langdock:outlook-rev2, langdock:langdock:outlook-marketplace, langdock:langdock:teams, langdock:langdock:outlook-rev2-20261026, langdock:langdock:outlook-admin-20261026, langdock:langdock:pricing-20261026, langdock:langdock:excel-20261026, langdock:langdock:teams-20261026 #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### WORK-03: Translation and writing Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial DeepL integration offers document translation and glossaries; end-to-end layout quality is untested. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - document_translation: Native DeepL integration lists document translation; its supported layout guarantees were not verified in a trial. - glossaries: DeepL integration lists glossary management; full enterprise glossary rollout was not tested. - Unverified formality_and_variants: Formality/de-CH configuration and DE-to-FR/IT layout-preservation fixtures remain unverified. - document_translation — Can whole documents be translated with formatting kept? [partial]: Native DeepL integration lists document translation; its supported layout guarantees were not verified in a trial. Sources: langdock:langdock:integrations. - translation_engine — Which engine translates? [supported]: The dedicated DeepL integration uses the customer DeepL API key; ordinary chat rewriting uses the chosen model. Sources: langdock:langdock:integrations. - glossaries — Are company glossaries supported? [partial]: DeepL integration lists glossary management; full enterprise glossary rollout was not tested. Sources: langdock:langdock:integrations. - formality_and_variants — Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? Unknown. Formality/de-CH configuration and DE-to-FR/IT layout-preservation fixtures remain unverified. - writing_tools — Are dedicated rewrite and proofreading tools available? [supported]: DeepL integration includes writing polish; Document Editor supports selected-text and whole-document AI edits. Sources: langdock:langdock:integrations, langdock:langdock:editor. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:integrations, langdock:langdock:editor #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Basic text translation and rewriting are advertised; de-CH/formality can be requested in assistant instructions. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established. - document_translation — Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established. - translation_engine — Which engine translates? [partial]: Product describes AI text translation and rewriting using its LLM chatbot; no separate translation service is named. Sources: swisscom-assistant:swisscom-assistant:offer. - glossaries — Are company glossaries supported? [unknown]: Are company glossaries supported? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established. - formality_and_variants — Can formality and regional variants (de-CH) be set? [partial]: Guide shows assistant instructions for Swiss spelling, ss instead of ß and informal/formal address. This is prompt guidance, not an enforced locale control. Sources: swisscom-assistant:swisscom-assistant:guide. - writing_tools — Are dedicated rewrite and proofreading tools available? [supported]: Translate, rewrite, summarise and create text are advertised across the basic service. Sources: swisscom-assistant:swisscom-assistant:offer. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide ### WORK-04: Image generation and editing Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Image generation and model-specific editing are documented with workspace controls. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - image_generation: Image-generation tool invokes a chosen available image model; dated September release names EU GPT-Image 2.5 Flare and Sunburst. - image_editing: The release describes image editing and BYOK model setup has an image-editing capability flag; exhaustive per-model editing limits were not verified. - usage_terms: As between customer/vendor, customer content rights belong to the customer; third-party model terms and rights restrictions remain applicable. - image_generation — Can users generate images, with which models? [partial]: Image-generation tool invokes a chosen available image model; dated September release names EU GPT-Image 2.5 Flare and Sunburst. Sources: langdock:langdock:images, langdock:langdock:changes. - image_editing — Can users edit uploaded images? [partial]: The release describes image editing and BYOK model setup has an image-editing capability flag; exhaustive per-model editing limits were not verified. Sources: langdock:langdock:changes, langdock:langdock:byok-models. - admin_control — Can admins restrict image generation? [supported]: Workspace admins can disable image generation and manage available models. Sources: langdock:langdock:workspace. - usage_terms — What usage rights apply to output? [partial]: As between customer/vendor, customer content rights belong to the customer; third-party model terms and rights restrictions remain applicable. Sources: langdock:langdock:terms. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:images, langdock:langdock:changes, langdock:langdock:byok-models, langdock:langdock:workspace, langdock:langdock:terms #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### WORK-05: Voice and meetings Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Audio/meeting-source integrations are documented; live voice and Swiss German remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - read_aloud: ElevenLabs integration offers text-to-speech using a customer API key; this is not a guaranteed native read-aloud control. - meeting_summaries: Google Meet/Zoom and ElevenLabs integrations can retrieve transcripts; source recordings and processing depend on the connected service. No native meeting-bot transcription fixture was run. - Unverified dictation, voice_conversation, swiss_german_speech: Dictation, native live voice, audio processing-region mapping and Swiss German recognition were not established in the user guide or client pages. - dictation — Can users dictate prompts? [unknown]: Can users dictate prompts? Unknown. Dictation, native live voice, audio processing-region mapping and Swiss German recognition were not established in the user guide or client pages. - read_aloud — Can answers be read aloud? [partial]: ElevenLabs integration offers text-to-speech using a customer API key; this is not a guaranteed native read-aloud control. Sources: langdock:langdock:integrations. - voice_conversation — Is a live voice mode available? [unknown]: Is a live voice mode available? Unknown. Dictation, native live voice, audio processing-region mapping and Swiss German recognition were not established in the user guide or client pages. - meeting_summaries — Are meetings transcribed and summarised? [partial]: Google Meet/Zoom and ElevenLabs integrations can retrieve transcripts; source recordings and processing depend on the connected service. No native meeting-bot transcription fixture was run. Sources: langdock:langdock:integrations. - swiss_german_speech — Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unknown. Dictation, native live voice, audio processing-region mapping and Swiss German recognition were not established in the user guide or client pages. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:integrations #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial The factsheet includes voice input and audio transcription in all paid editions. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested. - dictation — Can users dictate prompts? [supported]: Voice input is included across Essential, Professional, Premium and Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet. - read_aloud — Can answers be read aloud? [unknown]: Can answers be read aloud? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested. - voice_conversation — Is a live voice mode available? [unknown]: Is a live voice mode available? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested. - meeting_summaries — Are meetings transcribed and summarised? [partial]: Audio files and transcription are listed; product use cases mention meeting summaries. A live meeting bot, recording method and summary workflow are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet. - swiss_german_speech — Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:offer ### WORK-06: Data analysis and document output Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial File analysis, charts and editable document generation are documented; execution-location detail is incomplete. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - data_analysis: The data-analysis guide documents spreadsheet metrics/calculations; exact executed-code sandbox/model configuration was not verified. - canvas_editing: Document Editor replaces Canvas; it exports Markdown/Word/PDF but cannot directly edit imported Word/PDF files. - data_analysis — Can it analyse spreadsheets with executed code? [partial]: The data-analysis guide documents spreadsheet metrics/calculations; exact executed-code sandbox/model configuration was not verified. Sources: langdock:langdock:analysis. - charts — Can it produce charts? [supported]: Charts and downloadable chart images are supported in the guide. Sources: langdock:langdock:analysis. - office_file_output — Can it create Word, Excel or PowerPoint files? [supported]: Analysis lists Excel/CSV/Word/PDF/JSON; changelog and agent file templates also describe PowerPoint. Sources: langdock:langdock:analysis, langdock:langdock:changes. - canvas_editing — Is there a document or canvas editor for iterating on output? [partial]: Document Editor replaces Canvas; it exports Markdown/Word/PDF but cannot directly edit imported Word/PDF files. Sources: langdock:langdock:editor. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:analysis, langdock:langdock:changes, langdock:langdock:editor #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### WORK-07: Sharing and team spaces Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Shared projects expose chats/files, and Teams channels support group interaction. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace, Langdock Teams bot; version=Public documentation checked 2026-10-21; plan=Business/Enterprise workspace sharing; Teams bot requires workspace-admin setup and Microsoft tenant installation; add_ons=Microsoft Teams access; bot installed and permitted by tenant admin; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - Unverified share_permission_boundary: No cross-group source-boundary sharing fixture was run; project sharing does not by itself prove permission-safe redistribution of generated answers. - share_chats — Can chats be shared inside the organisation? [supported]: Workspace chat-link sharing is managed under account shared chats. Sources: langdock:langdock:account. - team_spaces — Are shared projects or workspaces available? [supported]: Projects shared with users/groups include all current and future project chats, files and instructions; cannot share a project to the whole workspace. Sources: langdock:langdock:projects. - group_chat — Can several people chat together with the AI? [supported]: Teams channel threads allow several people to participate with @Langdock. Sources: langdock:langdock:teams. - share_permission_boundary — Does sharing respect the recipient's access to sources? [unknown]: Does sharing respect the recipient's access to sources? Unknown. No cross-group source-boundary sharing fixture was run; project sharing does not by itself prove permission-safe redistribution of generated answers. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:account, langdock:langdock:projects, langdock:langdock:teams #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### WORK-08: Interface languages and accessibility Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Five interface languages are documented; quality and accessibility have not been audited. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - Unverified dach_language_quality, accessibility_statement, admin_ui_languages: No authenticated language-quality/admin-translation inspection or WCAG conformance report was established. - ui_languages — Which UI languages are offered? [supported]: English, German, Spanish, French and Italian are listed in Account Preferences. Sources: langdock:langdock:account. - dach_language_quality — Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unknown. No authenticated language-quality/admin-translation inspection or WCAG conformance report was established. - accessibility_statement — Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? Unknown. No authenticated language-quality/admin-translation inspection or WCAG conformance report was established. - admin_ui_languages — Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unknown. No authenticated language-quality/admin-translation inspection or WCAG conformance report was established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:account #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ## Administration and governance ### ADM-01: Single sign-on and authentication Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Business includes SAML SSO and verified domains; MFA relies on the identity provider. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - mfa: No standalone Langdock MFA; SAML identity provider enforces MFA. - Unverified conditional_access: OIDC/LDAP enterprise options and a tested Entra Conditional Access compatibility matrix were not established. - sso_protocols — Which SSO protocols and identity providers work? [supported]: SAML 2.0 with Entra ID, Google Workspace and Okta; account docs also name Google/Microsoft SSO. Sources: langdock:langdock:saml, langdock:langdock:account. - sso_plan — Which plan includes SSO? [supported]: Business up to 1000 users includes SSO, SCIM and SAML. Sources: langdock:langdock:billing. - mfa — Can MFA be enforced? [partial]: No standalone Langdock MFA; SAML identity provider enforces MFA. Sources: langdock:langdock:saml. - conditional_access — Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? Unknown. OIDC/LDAP enterprise options and a tested Entra Conditional Access compatibility matrix were not established. - domain_capture — Can the company claim its email domain? [supported]: Join by domain and verified email domains are prerequisites for SAML; SAML remains required on those verified domains. Sources: langdock:langdock:saml. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:saml, langdock:langdock:account, langdock:langdock:billing #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Swisscom Login is required; enterprise SSO is a paid Custom option. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented. - sso_protocols — Which SSO protocols and identity providers work? [partial]: Basic access requires a valid Swisscom Login. Custom SSO is listed but SAML/OIDC/IdP support is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms. - sso_plan — Which plan includes SSO? [supported]: Factsheet explicitly marks SSO unavailable on standard paid editions and chargeable in Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet. - mfa — Can MFA be enforced? [unknown]: Can MFA be enforced? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented. - conditional_access — Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented. - domain_capture — Can the company claim its email domain? [unknown]: Can the company claim its email domain? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms ### ADM-02: User provisioning and lifecycle Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial SCIM synchronizes users/groups and preserves functioning ownerless agents. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - deprovisioning: Entra Update removes unassigned/blocked/soft-deleted memberships when enabled. Agents become unassigned, continue to work and need a new owner before editing; sync-folder owner removal can interrupt refresh. - seat_assignment: Admins assign roles/plans in member management; exact reclaimed-seat billing rules depend on subscription. - Unverified jit_provisioning: Just-in-time first-login provisioning and complete user-chat/knowledge ownership effects were not tested or fully specified. - scim — Is SCIM provisioning supported? [supported]: SCIM 2.0 via Entra, with prior SAML and verified domains. Sources: langdock:langdock:scim. - group_sync — Are identity-provider groups synced? [supported]: Entra SCIM group sync is documented and can be disabled; default group roles are separately configurable. Sources: langdock:langdock:scim-entra, langdock:langdock:workspace. - jit_provisioning — Are users created at first login? [unknown]: Are users created at first login? Unknown. Just-in-time first-login provisioning and complete user-chat/knowledge ownership effects were not tested or fully specified. - deprovisioning — What happens to a removed user's data and shared assets? [partial]: Entra Update removes unassigned/blocked/soft-deleted memberships when enabled. Agents become unassigned, continue to work and need a new owner before editing; sync-folder owner removal can interrupt refresh. Sources: langdock:langdock:scim-entra, langdock:langdock:leaver, langdock:langdock:sync. - seat_assignment — Can admins assign and reclaim seats? [partial]: Admins assign roles/plans in member management; exact reclaimed-seat billing rules depend on subscription. Sources: langdock:langdock:workspace. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:scim, langdock:langdock:scim-entra, langdock:langdock:workspace, langdock:langdock:leaver, langdock:langdock:sync #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### ADM-03: Roles, groups and feature permissions Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial System/custom roles and delegated groups govern product and action permissions. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - feature_toggles: Role permissions plus integration/action sharing can target people/groups. Global chat/agent capabilities include search, images and file work; universal per-group toggle parity was not established. - Unverified multi_entity: Subsidiary/contract-level isolation beyond group and workspace boundaries was not established. - admin_roles — Which admin roles exist, and can admin rights be delegated? [supported]: Member, Editor, Admin, up to five custom roles and extra permissions; group admins are separate from workspace admins. Sources: langdock:langdock:roles. - groups — Can permissions be set per group? [supported]: Groups can be SCIM-synced, admin-created or user-created if allowed; group rights and resources are distinct from system roles. Sources: langdock:langdock:workspace. - feature_toggles — Which features can be switched on or off per group? [partial]: Role permissions plus integration/action sharing can target people/groups. Global chat/agent capabilities include search, images and file work; universal per-group toggle parity was not established. Sources: langdock:langdock:roles, langdock:langdock:actions, langdock:langdock:workspace. - multi_entity — Can subsidiaries or departments be separated within one contract? [unknown]: Can subsidiaries or departments be separated within one contract? Unknown. Subsidiary/contract-level isolation beyond group and workspace boundaries was not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:roles, langdock:langdock:workspace, langdock:langdock:actions #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### ADM-04: Usage and adoption analytics Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: supported Analytics and exports cover adoption and consumption with user-detail controls. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. - adoption_dashboard — Is there an adoption dashboard? [supported]: Active users, message trends, agent/group counts and leaderboards are documented. Sources: langdock:langdock:workspace. - breakdowns — Can usage be broken down by group, model, feature and assistant? [supported]: Products, models, users, groups, API keys, agents, workflows, projects and add-ins have dashboard/export breakdowns. Sources: langdock:langdock:workspace, langdock:langdock:exports. - export — Can usage data be exported? [supported]: CSV and Usage Export API, up to 12 months, one million rows per export and 15-minute generation limit. Sources: langdock:langdock:exports. - privacy_modes — Can per-person reporting be limited or pseudonymised? [supported]: User-level data toggle omits listed identifying fields from CSV; whole analytics can be disabled via support. Sources: langdock:langdock:exports, langdock:langdock:workspace. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:workspace, langdock:langdock:exports #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### ADM-05: Spend controls and cost allocation Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Chat/BYOK, workspace API and workflows have separate spend controls. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - budget_enforcement: Chat/agents fall back; personal API errors; workflow AI runs stop. Current response overshoot, unpriced models and excluded backbone/workspace API/workflow costs limit a single-budget interpretation. - chargeback: Usage CSV/API include cost and department/company grouping fields; a full accounting chargeback integration was not established. - cost_visibility — Can admins see cost or consumption per user and group? [supported]: BYOK analytics show estimated USD from configured custom-model rates; API/extra usage has billed costs. These can differ from provider invoices. Sources: langdock:langdock:workspace, langdock:langdock:byok. - budgets — Can budgets be set per user or group? [supported]: Workspace, plan, group, user and agent BYOK limits; personal extra limits; workflow workspace and individual limits. Sources: langdock:langdock:byok-limits, langdock:langdock:extra, langdock:langdock:workflow-limits. - budget_enforcement — Does reaching a budget alert, block or downgrade? [partial]: Chat/agents fall back; personal API errors; workflow AI runs stop. Current response overshoot, unpriced models and excluded backbone/workspace API/workflow costs limit a single-budget interpretation. Sources: langdock:langdock:extra, langdock:langdock:byok-limits, langdock:langdock:workflow-limits. - chargeback — Can costs be exported per cost centre? [partial]: Usage CSV/API include cost and department/company grouping fields; a full accounting chargeback integration was not established. Sources: langdock:langdock:exports. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:workspace, langdock:langdock:byok, langdock:langdock:byok-limits, langdock:langdock:extra, langdock:langdock:workflow-limits, langdock:langdock:exports #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### ADM-06: Audit logs and compliance export Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise dedicated deployment documents separate administrative-event and conversation-content export APIs. Cloud content export requires workspace enablement and is outside this dedicated finding. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace, Langdock public APIs and agent MCP server; version=Public documentation checked 2026-10-26; plan=Enterprise dedicated deployment: administrative and resource APIs plus separately enabled Compliance API; Business Cloud outside this finding; add_ons=Dedicated Enterprise deployment and relevant API scopes; Compliance API deployment enablement; deployment_mode=dedicated-instance; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - Audit events, usage rows and conversation-content exports are distinct API functions. The dedicated-deployment behavior is not universal Business Cloud availability. - admin_events — Are admin and security events logged? [partial]: API logs workspace/model/role/skill/action/workflow changes and failed logins with actor/IP/diff; immutable storage guarantees were not verified. Sources: langdock:langdock:audit. - content_logging — Can prompts and answers be retained for compliance, and is it configurable? [partial]: Dedicated deployments serve the Compliance API unless disabled for that deployment. A key with the Compliance API scope is required. Conversation message content and tool inputs/outputs are included only when include_message_content=true and include_action_results=true are both set. On Cloud the scope is hidden and requests return 404 until workspace enablement; Business Cloud entitlement is not inferred. Sources: langdock:langdock:compliance-rev2-20261026. - siem_export — Can logs stream to a SIEM or be exported? [supported]: Cursor-paginated event API is documented for SIEM ingestion, under AUDIT_LOG_API scope. Sources: langdock:langdock:audit. - ediscovery — Are eDiscovery and legal hold supported? [unknown]: Are eDiscovery and legal hold supported? Unknown. Native legal hold/eDiscovery and audit integrity guarantees were not established. Rechecked 2026-10-26 in Audit Logs API Overview, Export tool parameters and outputs. - log_retention — How long are logs kept? [supported]: Administrative audit events have documented90-day retention. Conversation data follows the deployment workspace retention settings. A separate SaaS workflow pricing retention period is not asserted for this dedicated deployment. Sources: langdock:langdock:audit, langdock:langdock:workspace, langdock:langdock:pricing. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: langdock:langdock:audit, langdock:langdock:compliance-rev2, langdock:langdock:workspace, langdock:langdock:pricing, langdock:langdock:compliance-rev2-20261026, langdock:langdock:audit-20261026, langdock:langdock:workspace-20261026, langdock:langdock:pricing-20261026 #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### ADM-07: Data loss prevention and personal data Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Purview source filtering is documented; generic prompt/file PII redaction remains unverified. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - dlp_integration: Request-enabled Purview label policy can withhold content before AI access for supported Microsoft integrations, with substantial documented exclusions. - filter_location: The label check runs in Langdock integration code before permitted content reaches the AI; it is not a generic AHV/IBAN detector. - Unverified pii_detection, pii_action, custom_patterns: The full documentation indexes and official PII/redaction search did not establish generic detection, redaction behavior or configurable sensitive-number patterns; no AHV/IBAN fixture was run. - pii_detection — Is personal data detected in prompts and files? [unknown]: Is personal data detected in prompts and files? Unknown. The full documentation indexes and official PII/redaction search did not establish generic detection, redaction behavior or configurable sensitive-number patterns; no AHV/IBAN fixture was run. - pii_action — Is it redacted, masked, blocked or only warned? [unknown]: Is it redacted, masked, blocked or only warned? Unknown. The full documentation indexes and official PII/redaction search did not establish generic detection, redaction behavior or configurable sensitive-number patterns; no AHV/IBAN fixture was run. - custom_patterns — Can admins add custom patterns or terms? [unknown]: Can admins add custom patterns or terms? Unknown. The full documentation indexes and official PII/redaction search did not establish generic detection, redaction behavior or configurable sensitive-number patterns; no AHV/IBAN fixture was run. - dlp_integration — Does it integrate with an existing DLP product? [partial]: Request-enabled Purview label policy can withhold content before AI access for supported Microsoft integrations, with substantial documented exclusions. Sources: langdock:langdock:labels. - filter_location — Where does filtering run? [partial]: The label check runs in Langdock integration code before permitted content reaches the AI; it is not a generic AHV/IBAN detector. Sources: langdock:langdock:labels. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:labels #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### ADM-08: AI policy and guardrails Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Instructions, disclaimers and agent compliance checks exist; prompt-level topic enforcement remains incomplete. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - org_instructions: Company description supplies up to 10000 characters in regular chats; agent/project instructions replace that field. - usage_notice: Admins can set chat/folder disclaimers and custom guidance links; required acceptance is not established. - content_filters: Governance rules evaluate agent configurations when created/published, not every prompt; failure can lead to manual flag/disable. - violation_reporting: Rule severity/results and per-rule failure analytics are visible in Governance; runtime prompt-policy reporting was not established. - org_instructions — Can admins set organisation-wide instructions? [partial]: Company description supplies up to 10000 characters in regular chats; agent/project instructions replace that field. Sources: langdock:langdock:workspace. - usage_notice — Can users be required to accept a usage policy? [partial]: Admins can set chat/folder disclaimers and custom guidance links; required acceptance is not established. Sources: langdock:langdock:workspace. - content_filters — Are content filters configurable? [partial]: Governance rules evaluate agent configurations when created/published, not every prompt; failure can lead to manual flag/disable. Sources: langdock:langdock:gov. - violation_reporting — Are policy hits visible to admins? [partial]: Rule severity/results and per-rule failure analytics are visible in Governance; runtime prompt-policy reporting was not established. Sources: langdock:langdock:gov. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:workspace, langdock:langdock:gov #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Custom guardrails are marketed; trial users accept vendor usage terms at login. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability. - org_instructions — Can admins set organisation-wide instructions? [unknown]: Can admins set organisation-wide instructions? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability. - usage_notice — Can users be required to accept a usage policy? [partial]: Free Trial B.3 states user usage terms are displayed at login and accepted by use. A customer-authored policy/explicit acknowledgement control is not specified. Sources: swisscom-assistant:swisscom-assistant:trial-terms. - content_filters — Are content filters configurable? [unknown]: Are content filters configurable? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability. - violation_reporting — Are policy hits visible to admins? [unknown]: Are policy hits visible to admins? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms ## Data protection and sovereignty ### DATA-01: Hosting location and data residency Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Default Azure Frankfurt/EU storage and provider-specific inference are contractually distinguished. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - backups_logs_region: DPA Appendix 2 places Sentry diagnostic data in EU; full backup/telemetry physical region matrix was not disclosed. - swiss_hosting: Custom model setup allows CH region on some dedicated deployments, which does not prove end-to-end Swiss platform/support residency. - support_access_region: User-granted Support sharing expires after 72 hours and is unavailable on dedicated deployments; staff access geography is not specified. - storage_region — Where are chats, files and indexes stored? [supported]: Terms Appendix 1 places files, prompts, outputs and embeddings in selected EU Azure data centres; Frankfurt named. Sources: langdock:langdock:terms. - inference_region — Where do model calls run, per provider? [supported]: Azure, OpenAI, Google, AWS Bedrock and Mistral have described EU routes. Opt-in Global Azure/Google/AWS/OpenAI routes can infer worldwide, including US; default model enablement is EU only. Sources: langdock:langdock:terms, langdock:langdock:dpa, langdock:langdock:workspace. - backups_logs_region — Where are backups, logs and telemetry? [partial]: DPA Appendix 2 places Sentry diagnostic data in EU; full backup/telemetry physical region matrix was not disclosed. Sources: langdock:langdock:dpa. - support_access_region — From where can vendor staff access data? [partial]: User-granted Support sharing expires after 72 hours and is unavailable on dedicated deployments; staff access geography is not specified. Sources: langdock:langdock:account. - swiss_hosting — Is Swiss hosting available? [partial]: Custom model setup allows CH region on some dedicated deployments, which does not prove end-to-end Swiss platform/support residency. Sources: langdock:langdock:byok-models. - residency_plan — Which plan or option provides residency? [supported]: Standard multi-tenant uses EU Azure; global model activation is a controller instruction under DPA section 8. Sources: langdock:langdock:security, langdock:langdock:dpa. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:terms, langdock:langdock:dpa, langdock:langdock:workspace, langdock:langdock:byok-models, langdock:langdock:account, langdock:langdock:security #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Swisscom describes Swiss storage and inference; trial Web Fetch may send URLs to an EU third party. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification. - storage_region — Where are chats, files and indexes stored? [partial]: Trial terms C.8 locate Swiss AI Platform and related login/chat/usage databases at Swisscom data centres in Switzerland. Paid offer also claims all customer data stored in Switzerland; file/index topology is unspecified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms. - inference_region — Where do model calls run, per provider? [supported]: Swiss AI Platform processing is exclusively in Swisscom Swiss data centres under trial C.8; current paid offer claims Swiss storage and processing. These are hosted open models, not calls to their originating providers. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer. - backups_logs_region — Where are backups, logs and telemetry? [unknown]: Where are backups, logs and telemetry? Unknown. Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification. - support_access_region — From where can vendor staff access data? [partial]: Factsheet advertises support directly from Switzerland. This does not establish every staff access location or privileged-support boundary. Sources: swisscom-assistant:swisscom-assistant:factsheet. - swiss_hosting — Is Swiss hosting available? [supported]: Swisscom Cloud in Switzerland is the stated hosting for this Assistant. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet. - residency_plan — Which plan or option provides residency? [partial]: Swiss hosting is advertised for all editions. Free Trial C.8 explicitly permits Web Fetch to transmit referenced URLs to an unnamed external EU provider. Custom search data flows were not documented. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:factsheet ### DATA-02: Deployment options Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Deployment minimums differ from Enterprise subscription entry. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Standard SaaS; Enterprise 1000+; managed dedicated 2000+; own cloud/on-premise 5000+; add_ons=Deployment and operations quoted; deployment_mode=not specified; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - customer_cloud: Customer-cloud dedicated deployment from 5000+ seats; detailed operator and feature allocation are contract-specific. - on_premise: Custom Kubernetes via Helm from 5000+ seats; operator split and infrastructure requirements are not public here. - mode_feature_gaps: Dedicated lacks Support chat-sharing and password/profile editing in Langdock; other feature controls depend on deployment configuration. No exhaustive parity list was found. - Unverified air_gapped: Air-gapped operation was not established. Thresholds are not universal feature or pricing entitlements. - multi_tenant_saas — Is a shared SaaS offered? [supported]: Standard multi-tenant SaaS is hosted on Microsoft Azure within EU. Sources: langdock:langdock:security. - dedicated_instance — Is a dedicated single-tenant instance offered, from what size? [supported]: Langdock-managed single-tenant SaaS from 2000+ seats. Sources: langdock:langdock:security. - customer_cloud — Can it run in the customer's own cloud account, from what size? [partial]: Customer-cloud dedicated deployment from 5000+ seats; detailed operator and feature allocation are contract-specific. Sources: langdock:langdock:security. - on_premise — Can the whole platform run on customer infrastructure, from what size? [partial]: Custom Kubernetes via Helm from 5000+ seats; operator split and infrastructure requirements are not public here. Sources: langdock:langdock:security. - air_gapped — Can it run without internet access? [unknown]: Can it run without internet access? Unknown. Air-gapped operation was not established. Thresholds are not universal feature or pricing entitlements. - mode_feature_gaps — Which features are missing outside SaaS? [partial]: Dedicated lacks Support chat-sharing and password/profile editing in Langdock; other feature controls depend on deployment configuration. No exhaustive parity list was found. Sources: langdock:langdock:account, langdock:langdock:chat. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:security, langdock:langdock:account, langdock:langdock:chat #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### DATA-03: Training use and provider retention Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: supported Microsoft Azure model routes use the contract-described no-training and Modified Abuse Monitoring configuration. Other providers are outside this finding. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business/Enterprise managed Microsoft Azure model routes only; BYOK and Fable/other-provider routes excluded; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default; explicitly selected global Azure models may infer outside EU; os=not specified. Limitations: - Fable5/5.1 and direct/OpenAI image/file exceptions are outside this Azure-only scope; no platform-wide ZDR claim is made. - vendor_training — Does the vendor train on customer content? [supported]: Terms section9 prohibits Langdock use of customer data for model development, training or improvement. Sources: langdock:langdock:terms-rev2. - provider_training — Do model providers train on it under this product's contracts? [supported]: Appendix1 Microsoft Azure obligations exclude sharing customer prompts/files/embeddings with model developers and using them to train or improve models. Sources: langdock:langdock:terms-rev2. - provider_retention — How long do model providers keep prompts, including for abuse monitoring? [supported]: For the scoped Microsoft Azure model route, Langdock states Modified Abuse Monitoring disables provider storage of prompts/outputs for abuse monitoring. Platform conversation storage is separate. Sources: langdock:langdock:terms-rev2. - zero_retention — Is zero data retention available, and on which plan? [supported]: The Azure route has the Modified Abuse Monitoring zero-retention configuration described in Appendix1. This does not establish ZDR for arbitrary customer keys or other providers. Sources: langdock:langdock:terms-rev2. - human_review — Can provider staff review content? [supported]: Appendix1 states Azure human abuse review of the scoped prompts/outputs is disabled by Modified Abuse Monitoring. Sources: langdock:langdock:terms-rev2. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:terms-rev2 #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Trial terms prohibit training on submitted data; the paid offer repeats the no-training claim. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract. - vendor_training — Does the vendor train on customer content? [supported]: Trial C.9 limits submitted data to its requested purpose and forbids training/developing the LLM. Paid offer makes the same claim but no paid DPA was retrieved. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer. - provider_training — Do model providers train on it under this product's contracts? [partial]: Trial C.8 uses publicly available unchanged open models on Swisscom infrastructure. Data training by external model providers is not described; paid page says no company-data model training. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer. - provider_retention — How long do model providers keep prompts, including for abuse monitoring? [unknown]: How long do model providers keep prompts, including for abuse monitoring? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract. - zero_retention — Is zero data retention available, and on which plan? [unknown]: Is zero data retention available, and on which plan? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract. - human_review — Can provider staff review content? [unknown]: Can provider staff review content? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer ### DATA-04: Retention and deletion Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Admins control chat retention; file cleanup depends on all remaining references. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - default_retention: No universal default duration is specified. File retention depends on recent files, chats, agents, folders or knowledge links; workflow pricing lists 30-day run retention. - user_deletion: Deleted chats become unavailable immediately; files belonging only to them are deleted at overnight cleanup. Files linked elsewhere remain; deleting a folder alone retains its files. - default_retention — What is retained and for how long by default? [partial]: No universal default duration is specified. File retention depends on recent files, chats, agents, folders or knowledge links; workflow pricing lists 30-day run retention. Sources: langdock:langdock:retention, langdock:langdock:pricing. - admin_retention — Can admins set retention periods? [supported]: Chat inactivity retention options are seven days, one/three/twelve months or forever, with daily irreversible deletion. Sources: langdock:langdock:workspace. - user_deletion — Can users delete their chats and files permanently? [partial]: Deleted chats become unavailable immediately; files belonging only to them are deleted at overnight cleanup. Files linked elsewhere remain; deleting a folder alone retains its files. Sources: langdock:langdock:retention. - contract_end_deletion — What is deleted at contract end, and when? [supported]: DPA section 11 requires deletion within 30 days of termination subject to legal retention, confirmation on request and export access until deletion. Sources: langdock:langdock:dpa. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:retention, langdock:langdock:pricing, langdock:langdock:workspace, langdock:langdock:dpa #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Unconverted trial data is deleted three months after trial end. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination. - default_retention — What is retained and for how long by default? [partial]: Trial C.9 retains assistants/chat histories for potential paid conversion and deletes all trial data if no purchase occurs within three months after trial end. Paid default chat/file/index/log retention is not specified. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer. - admin_retention — Can admins set retention periods? [unknown]: Can admins set retention periods? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination. - user_deletion — Can users delete their chats and files permanently? [unknown]: Can users delete their chats and files permanently? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination. - contract_end_deletion — What is deleted at contract end, and when? [unknown]: What is deleted at contract end, and when? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer ### DATA-05: Sub-processors and foreign-law exposure Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial DPA publishes seven default subprocessors and conditional Global routes with transfer mechanisms. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - parent_jurisdiction: Langdock GmbH, Berlin, Germany is contracting entity. Parent-company ownership was not fully established. - government_access_policy: Confidentiality clause requires minimizing legally compelled disclosure and notifying where legally permitted; no separate request statistics/transparency report was found. - subprocessor_list — Is a dated sub-processor list published? [supported]: DPA 2.1 Appendix 2 embeds the current named list; trust-centre subprocessor page needs client rendering and did not return text. Sources: langdock:langdock:dpa. - subprocessor_countries — Which countries do sub-processors operate in? [supported]: Default entities: Microsoft Ireland, AWS EMEA Luxembourg, Google Cloud EMEA Ireland, OpenAI Ireland, Mistral France, Sentry US and Cloudflare US; default processing column is EU. Global opt-ins include worldwide/US inference and Azure EU storage. Sources: langdock:langdock:dpa. - change_notification — Are customers notified of sub-processor changes? [supported]: At least 14 days before new/replaced subprocessor via public register and email only if subscribed; objection within 14 days of publication. Sources: langdock:langdock:dpa. - parent_jurisdiction — Which jurisdiction governs the vendor and its parent? [partial]: Langdock GmbH, Berlin, Germany is contracting entity. Parent-company ownership was not fully established. Sources: langdock:langdock:terms. - transfer_mechanism — Which transfer mechanism applies to non-EU/CH processing? [supported]: DPA lists EU-US/Swiss-US DPF, UK extension and EU/UK SCCs with Swiss addenda per provider; Global OpenAI lists EU/UK SCCs. Sources: langdock:langdock:dpa. - government_access_policy — Is there a published government-access or transparency policy? [partial]: Confidentiality clause requires minimizing legally compelled disclosure and notifying where legally permitted; no separate request statistics/transparency report was found. Sources: langdock:langdock:terms. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:dpa, langdock:langdock:terms #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Trial contract identifies a Swiss provider and an unnamed EU Web Fetch processor. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion. - subprocessor_list — Is a dated sub-processor list published? [unknown]: Is a dated sub-processor list published? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion. - subprocessor_countries — Which countries do sub-processors operate in? [partial]: Trial C.8 permits an external EU third party for URL retrieval; its identity is not listed. Swiss AI Platform itself runs in Switzerland. Sources: swisscom-assistant:swisscom-assistant:trial-terms. - change_notification — Are customers notified of sub-processor changes? [unknown]: Are customers notified of sub-processor changes? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion. - parent_jurisdiction — Which jurisdiction governs the vendor and its parent? [partial]: Trial names Swisscom (Switzerland) Ltd as provider. The parent incorporation/ownership was not independently re-retrieved in this pass. Sources: swisscom-assistant:swisscom-assistant:trial-terms. - transfer_mechanism — Which transfer mechanism applies to non-EU/CH processing? [unknown]: Which transfer mechanism applies to non-EU/CH processing? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion. - government_access_policy — Is there a published government-access or transparency policy? [unknown]: Is there a published government-access or transparency policy? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms ### DATA-06: Contracts and regulatory coverage Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial DPA automatically forms part of German-law terms; Swiss and sector materials need qualification. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - dpa: Terms section 16 automatically incorporates public DPA 2.1; nonstandard instructions require written amendment, and negotiability is not promised. - revdsg_gdpr: GDPR Article 28 governs; provider transfer table includes Swiss safeguards but a complete revDSG scope/addendum was not established. - ai_act_materials: Governance templates include EU AI Act/GDPR/security checks of agent definitions; these do not establish a complete product provider/deployer dossier. - sector_materials: Legal-links page advertises a Professional Secrecy Addendum in Trust Center; no FINMA package was obtained. - dpa — Is a DPA available, and is it negotiable? [partial]: Terms section 16 automatically incorporates public DPA 2.1; nonstandard instructions require written amendment, and negotiability is not promised. Sources: langdock:langdock:terms, langdock:langdock:dpa. - revdsg_gdpr — Does the DPA cover revDSG and GDPR? [partial]: GDPR Article 28 governs; provider transfer table includes Swiss safeguards but a complete revDSG scope/addendum was not established. Sources: langdock:langdock:dpa. - governing_law — Which law and court govern the contract? [supported]: German law, Berlin exclusive jurisdiction; German language version binds over English translation. Sources: langdock:langdock:terms. - ai_act_materials — Is EU AI Act documentation provided? [partial]: Governance templates include EU AI Act/GDPR/security checks of agent definitions; these do not establish a complete product provider/deployer dossier. Sources: langdock:langdock:pricing, langdock:langdock:gov. - sector_materials — Are FINMA or other sector materials provided? [partial]: Legal-links page advertises a Professional Secrecy Addendum in Trust Center; no FINMA package was obtained. Sources: langdock:langdock:legal. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:terms, langdock:langdock:dpa, langdock:langdock:pricing, langdock:langdock:gov, langdock:langdock:legal #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### DATA-07: Certifications and attestations Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial ISO 27001 and SOC 2 Type II are vendor claims pending certificate/report verification. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - iso_27001: Security page claims Langdock ISO 27001; issuer, exact scope and validity were not retrieved. - soc2: Security page claims SOC 2 Type II; report period/auditor/service scope was not retrieved. - report_access: Public legal-links page sends certificate/report requests to the Trust Center, which rendered no text in this access method. - pentest: Vendor describes frequent independent penetration testing; no test report or bounded result was retrieved. - Unverified c5, other_certifications: No C5, other product certificate, issuer-register verification or gated report was established. - iso_27001 — ISO 27001 with scope and validity? [partial]: Security page claims Langdock ISO 27001; issuer, exact scope and validity were not retrieved. Sources: langdock:langdock:security. - soc2 — SOC 2 type, period and covered service? [partial]: Security page claims SOC 2 Type II; report period/auditor/service scope was not retrieved. Sources: langdock:langdock:security. - c5 — BSI C5 attestation? [unknown]: BSI C5 attestation? Unknown. No C5, other product certificate, issuer-register verification or gated report was established. - other_certifications — Which other certificates (27701, 42001, TISAX)? [unknown]: Which other certificates (27701, 42001, TISAX)? Unknown. No C5, other product certificate, issuer-register verification or gated report was established. - report_access — How can customers obtain reports? [partial]: Public legal-links page sends certificate/report requests to the Trust Center, which rendered no text in this access method. Sources: langdock:langdock:legal. - pentest — Are independent penetration test summaries available? [partial]: Vendor describes frequent independent penetration testing; no test report or bounded result was retrieved. Sources: langdock:langdock:security. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:security, langdock:langdock:legal #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### DATA-08: Encryption and key control Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN). #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Encryption and network restrictions are documented; customer key custody is not established. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - private_networking: CIDR IP allowlists block workspace login/use from unapproved networks; private-link endpoint availability was not established. - Unverified customer_managed_keys, tenant_isolation: Customer-managed encryption keys and exact shared-SaaS tenant isolation implementation were not established; LLM BYOK is a separate concept. - encryption_at_rest — Is data encrypted at rest? [supported]: Vendor states AES-256 storage and TLS 1.2+ transport. Sources: langdock:langdock:security. - customer_managed_keys — Can the customer manage or hold the keys? [unknown]: Can the customer manage or hold the keys? Unknown. Customer-managed encryption keys and exact shared-SaaS tenant isolation implementation were not established; LLM BYOK is a separate concept. - private_networking — Is private connectivity or IP restriction available? [partial]: CIDR IP allowlists block workspace login/use from unapproved networks; private-link endpoint availability was not established. Sources: langdock:langdock:ip. - tenant_isolation — How are customers separated in shared SaaS? [unknown]: How are customers separated in shared SaaS? Unknown. Customer-managed encryption keys and exact shared-SaaS tenant isolation implementation were not established; LLM BYOK is a separate concept. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:security, langdock:langdock:ip #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### DATA-09: Professional secrecy Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment. #### Langdock Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ## Commercials and vendor ### VEN-01: Pricing model and list prices Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Business uses seats with included managed-chat usage; workflow/API and other add-ons are separate. An applicable Standard/BYOK licence tariff is not established. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents and optional modules; Enterprise quoted at1000+; applicable Standard/BYOK tariff unknown; add_ons=Workflows, Governance, API/Extra Usage; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - Inconsistent price representations are retained as a named price gap, not combined into a synthetic tariff. - pricing_unit — What is the pricing unit? [supported]: Seat/month platform, per-workspace workflow packages, metered API/workflow AI/extra usage, optional per-seat Governance. Sources: langdock:langdock:pricing-rev2. - list_prices — What are list prices per plan, with date and currency? [unknown]: Unknown applicable Standard/BYOK seat tariff. The public Business headline is EUR25 while the annual price breakdown starts at EUR23.20; billing docs refer to the same pricing page without reconciling them. Enterprise1000+ is quote-only. Prior hashed-calculator rates are excluded. - included_usage — What usage is included? [partial]: Standard includes managed chat/agent usage under five-hour and weekly windows; Max has 5x. Precise numerical included cost budgets are not public. Starter includes 2500 workflow runs/month but no workflow model tokens. Sources: langdock:langdock:pricing-rev2, langdock:langdock:limits. - add_ons — Which features cost extra? [partial]: Workflow Starter includes2500runs/month with AI tokens billed separately. The public add-on page lists40k/100k packages and Governance free until2027-01-01, then separately priced per base-plan seat. The applicable binding package/billing-period amounts are not established here. Sources: langdock:langdock:pricing-rev2. - overage — What do usage beyond limits and premium models cost? [supported]: Extra usage is charged at API rates. Model page lists GPT-5 Mini EUR 0.22 input/1.78 output per million; workflow and API spend use separate caps. Sources: langdock:langdock:extra, langdock:langdock:models. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:pricing-rev2, langdock:langdock:limits, langdock:langdock:extra, langdock:langdock:models #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Swisscom publishes monthly organisation packages in CHF excluding VAT. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources. - pricing_unit — What is the pricing unit? [supported]: Flat monthly price per company package with user, storage and token caps; Custom is quoted. Sources: swisscom-assistant:swisscom-assistant:offer. - list_prices — What are list prices per plan, with date and currency? [supported]: As retrieved 2026-10-21: Essential CHF 149/month up to 10 users; Professional CHF 399 up to 40; Premium CHF 799 up to 100, all excluding VAT. Custom has no public numerical price. Sources: swisscom-assistant:swisscom-assistant:offer. - included_usage — What usage is included? [supported]: Essential 5 GB/20m tokens; Professional 40 GB/75m; Premium 150 GB/200m monthly company tokens. Web Fetch requests/month 500/2,000/5,000 respectively. Assistant caps 3/5/7 per user. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet. - add_ons — Which features cost extra? [partial]: Custom Web Search, SSO, agents and workflows cost extra per matrix; rates are not public. Sources: swisscom-assistant:swisscom-assistant:factsheet. - overage — What do usage beyond limits and premium models cost? [unknown]: What do usage beyond limits and premium models cost? Unknown. Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet ### VEN-02: Scenario cost Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial All requested200/1000/5000-user totals are unknown because an applicable Business Standard tariff or Enterprise quote is not verified. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Standard up to1000 users; Enterprise1000+; all applicable scenario licence totals unknown; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - ALM-14 shared cost assumptions v1.4, 2026-10-21:12months, list prices, excluding VAT;60/30/10 users at100/400/1500messages monthly,3000input+600output tokens/message. Only separately billed usage uses this token mix. - ECB2026-10-20 EUR1=USD1.1215=CHF0.9237. Unknown base/variable components prevent totals; no silent conversion. - cost_200 — Year-one cost at 200 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Unknown total for200users over12months excluding VAT. No applicable Business Standard tariff is established from the conflicting headline/breakdown; Enterprise at1000+ is quote-only. No calculator-derived base floor or inferred discount is retained. Included managed-chat use is not separately billed by the token mix. - cost_1000 — Year-one cost at 1,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Unknown total for1000users over12months excluding VAT. No applicable Business Standard tariff is established from the conflicting headline/breakdown; Enterprise at1000+ is quote-only. No calculator-derived base floor or inferred discount is retained. Included managed-chat use is not separately billed by the token mix. - cost_5000 — Year-one cost at 5,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Unknown total for5000users over12months excluding VAT. No applicable Business Standard tariff is established from the conflicting headline/breakdown; Enterprise at1000+ is quote-only. No calculator-derived base floor or inferred discount is retained. Included managed-chat use is not separately billed by the token mix. - variable_share — Which part depends on usage? [partial]: Managed Business chat includes model usage subject to usage limits. ExtraUsage,workflow/API,Governance and customer-provider BYOK bills are separate. Missing applicable tariff/allowance components remain unknown; no proxy substitutes for vendor-billed usage. Sources: langdock:langdock:billing, langdock:langdock:extra. - unknown_parts — Which costs could not be priced? [partial]: Business Standard/BYOK applicable seat rate, Enterprise licence/deployment quote, workload-preserving overage and required modules/services are unknown. This prevents a verifiable EUR/CHF total. Sources: langdock:langdock:pricing-rev2, langdock:langdock:billing. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:pricing-rev2, langdock:langdock:billing, langdock:langdock:extra, langdock:langdock:ecb-fx #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial ALM-14 shared cost assumptions v1.4, 2026-10-21. The 200, 1,000 and 5,000-seat scenarios require a Custom quote and cannot be priced from packages capped at 100 users. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate. - cost_200 — Year-one cost at 200 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate. - cost_1000 — Year-one cost at 1,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate. - cost_5000 — Year-one cost at 5,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate. - variable_share — Which part depends on usage? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate. - unknown_parts — Which costs could not be priced? [supported]: Custom base price, token pool/overage, connectors, agents, SSO and service costs are unpriced. Multiple standard packages are not assumed to form one enterprise contract. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:ecb-fx ### VEN-03: Evaluation access Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial A seven-day self-serve business trial is advertised without a card. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - free_tier: Terms describe a time-limited trial that ends automatically; permanent business free access is not established. - trial_scope: Pricing says test all platform features, but enterprise deployments and optional enablement cannot be inferred; SAML/SCIM trial configuration was not run. - sales_gate: Base trial is self-serve; enterprise deployment and custom terms require an offer. - free_tier — Is there a free tier for business use? [partial]: Terms describe a time-limited trial that ends automatically; permanent business free access is not established. Sources: langdock:langdock:terms. - self_serve_trial — Is a self-serve business trial available? [supported]: Seven days, no card, EUR 5 model credit and team invitations. Sources: langdock:langdock:pricing. - trial_scope — Do trials include SSO, connectors and admin features? [partial]: Pricing says test all platform features, but enterprise deployments and optional enablement cannot be inferred; SAML/SCIM trial configuration was not run. Sources: langdock:langdock:pricing. - sales_gate — Does meaningful evaluation require sales contact? [partial]: Base trial is self-serve; enterprise deployment and custom terms require an offer. Sources: langdock:langdock:billing. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:terms, langdock:langdock:pricing, langdock:langdock:billing #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial A one-month business trial is self-activated by eligible My Swisscom Business administrators. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run. - free_tier — Is there a free tier for business use? [unknown]: Is there a free tier for business use? Unknown. No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run. - self_serve_trial — Is a self-serve business trial available? [partial]: Offer provides one month free, up to 2 assistants/user and 10m tokens/company. Activation requires My Swisscom Business administrator rights and Swisscom Login. New noncustomers are directed to contact Swisscom. Sources: swisscom-assistant:swisscom-assistant:offer. - trial_scope — Do trials include SSO, connectors and admin features? [partial]: Published trial includes assistant creation and company token allowance; SSO/connectors/admin entitlement and seat count are not specified. Sources: swisscom-assistant:swisscom-assistant:offer. - sales_gate — Does meaningful evaluation require sales contact? [partial]: Existing eligible company administrators can activate online; people without a Swisscom customer account are directed to contact Swisscom. Custom evaluation requires scope clarification. Sources: swisscom-assistant:swisscom-assistant:offer. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer ### VEN-04: Contract terms and pricing transparency Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Monthly/annual contract defaults and EUR invoices are public; some pricing representations conflict. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - minimum_commitment: Calculator starts at one user and Business supports up to1000; Enterprise/deployment minimums differ. - local_invoicing: Langdock GmbH invoices EUR excl tax; contract specifies market-rate conversion of provider foreign-currency charges. CHF invoices were not established. - transparency_class: Partially specified public rates and usage rules; Enterprise quote-only and headline/calculator rates differ. - minimum_commitment — What seat or spend minimum applies? [partial]: Calculator starts at one user and Business supports up to1000; Enterprise/deployment minimums differ. Sources: langdock:langdock:pricing, langdock:langdock:security. - contract_length — What contract lengths are offered? [supported]: Monthly or annual; annual offers 20% reduction on Standard tiers. Sources: langdock:langdock:billing. - cancellation — How can the contract be cancelled or reduced? [supported]: Terms specify seven-day notice before monthly end, fourteen days before annual/multiyear end; automatic monthly/12-month renewals; notices by text/email or platform. Sources: langdock:langdock:terms. - local_invoicing — Can it be invoiced in CHF or EUR from a European entity? [partial]: Langdock GmbH invoices EUR excl tax; contract specifies market-rate conversion of provider foreign-currency charges. CHF invoices were not established. Sources: langdock:langdock:terms. - transparency_class — Is pricing transparent, partial, quote-only or unknown? [partial]: Partially specified public rates and usage rules; Enterprise quote-only and headline/calculator rates differ. Sources: langdock:langdock:pricing, langdock:langdock:billing. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:pricing, langdock:langdock:security, langdock:langdock:billing, langdock:langdock:terms #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial There is no minimum contract duration; cancellation is 30 days to calendar-month end. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Annual-billing options, price-change policy, EUR invoices and complete Custom commitments are not documented in accessible sources. - minimum_commitment — What seat or spend minimum applies? [supported]: Offer explicitly says no minimum contract duration; organisation package caps apply, with Custom terms separately quoted. Sources: swisscom-assistant:swisscom-assistant:offer. - contract_length — What contract lengths are offered? [partial]: Monthly subscription/package prices; no minimum duration. Annual prepayment options are not specified. Sources: swisscom-assistant:swisscom-assistant:offer. - cancellation — How can the contract be cancelled or reduced? [supported]: Cancel online with 30 days notice to month-end. Upgrades bill pro rata from upgrade day; downgrades only on the first day of a following month. Sources: swisscom-assistant:swisscom-assistant:offer. - local_invoicing — Can it be invoiced in CHF or EUR from a European entity? [partial]: CHF excluding VAT prices are published by Swisscom. EUR invoicing and a paid contracting-entity invoice specimen are not established. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms. - transparency_class — Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified. Standard monthly prices and capacities are public; Custom, overage and add-on rates require a quote. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:factsheet ### VEN-05: Source licence Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Commercial platform rights are proprietary and time-limited. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - licence_type: Terms grant a nonexclusive/nontransferable contract-term right, not an OSI source licence. Component-level connector/client licences are not enumerated. - branding_restrictions: Terms prohibit removing proprietary notices and reselling platform access; admin branding options do not transfer platform IP. - Unverified enterprise_features_closed: A public component-by-component source licence/current revision and distinct open/closed enterprise edition mapping were not established. - licence_type — Which licence applies to each component? [partial]: Terms grant a nonexclusive/nontransferable contract-term right, not an OSI source licence. Component-level connector/client licences are not enumerated. Sources: langdock:langdock:terms. - branding_restrictions — Do licence terms restrict branding or user counts? [partial]: Terms prohibit removing proprietary notices and reselling platform access; admin branding options do not transfer platform IP. Sources: langdock:langdock:terms. - enterprise_features_closed — Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unknown. A public component-by-component source licence/current revision and distinct open/closed enterprise edition mapping were not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:terms #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Free Trial terms grant a restricted service-use licence and reserve intellectual property. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents. - licence_type — Which licence applies to each component? [partial]: Trial B.1/B.6 gives non-exclusive non-transferable internal-business use and prohibits copying, modifying or distributing the chatbot. This is distinct from the open licences of underlying model weights. Sources: swisscom-assistant:swisscom-assistant:trial-terms. - branding_restrictions — Do licence terms restrict branding or user counts? [partial]: Custom branding with name/logo/colours is included in paid basic features; trial bars copying or modifying the chatbot. Full paid component licence and seat restrictions remain unavailable. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms. - enterprise_features_closed — Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unknown. Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer ### VEN-06: Data export and exit Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise dedicated resource/configuration and conversation-content APIs document exports. A complete source/index/ACL workspace exit bundle has not been established. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace, Langdock public APIs and agent MCP server; version=Public documentation checked 2026-10-26; plan=Enterprise dedicated deployment: administrative and resource APIs plus separately enabled Compliance API; Business Cloud outside this finding; add_ons=Dedicated Enterprise deployment and relevant API scopes; Compliance API deployment enablement; deployment_mode=dedicated-instance; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - Configuration/file APIs are separate from conversation export. Dedicated Compliance API availability does not establish a Business Cloud entitlement. - chat_export — Can admins export all chats? [partial]: The dedicated-deployment Compliance API documents paginated conversation/message exports. include_message_content=true adds messages; both it and include_action_results=true add tool arguments and outputs. A scoped key is required. Cloud workspaces need separate enablement and no Business Cloud entitlement is inferred. Sources: langdock:langdock:compliance-rev2-20261026. - assistant_export — Can assistants and prompts be exported in a reusable format? [partial]: Agent API Get/Create migration exports configuration; attachments/skills must be handled separately and some fields/ownership do not transfer. Sources: langdock:langdock:migration. - knowledge_export — Can knowledge bases and their sources be exported? [partial]: Knowledge Folder API can retrieve/list files; a complete original-source/index/ACL export bundle was not demonstrated. Sources: langdock:langdock:knowledge, langdock:langdock:knowledge-20261026. - export_format — Are formats documented and machine-readable? [partial]: Agent and Compliance API JSON plus usage CSV/JSON are documented; this is not a one-click complete workspace export. Sources: langdock:langdock:compliance-rev2, langdock:langdock:migration, langdock:langdock:exports, langdock:langdock:exports-20261026. - post_termination_window — How long can data be retrieved after termination? [supported]: DPA permits exports during contract and until deletion, which occurs no later than30 days after termination subject to legal retention. Sources: langdock:langdock:dpa. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: langdock:langdock:compliance-rev2, langdock:langdock:migration, langdock:langdock:knowledge, langdock:langdock:exports, langdock:langdock:dpa, langdock:langdock:compliance-rev2-20261026, langdock:langdock:migration-20261026, langdock:langdock:knowledge-20261026, langdock:langdock:exports-20261026, langdock:langdock:dpa-20261026 #### Swisscom Swiss AI Assistant Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### VEN-07: Support and service levels Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Berlin vendor support, public status history and a 99% monthly availability term are documented. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - support_channels: Support email is documented; Enterprise has custom account management/support, and rollout programmes have shared Teams/Slack channels. - uptime_sla: Terms promise at least99% monthly availability with defined exclusions and up to5h scheduled maintenance/month. Statutory remedy/credit procedure exists, but no fixed percentage-credit schedule is published. - Unverified support_languages: Contractual DE/FR/IT support languages, full hours/timezone and dedicated response/credit schedules were not established. - support_channels — Which support channels are available on each plan? [partial]: Support email is documented; Enterprise has custom account management/support, and rollout programmes have shared Teams/Slack channels. Sources: langdock:langdock:billing, langdock:langdock:playbook. - support_languages — Is support available in German, French or Italian? [partial]: The imprint says users and authorities can contact support@langdock.com in German and English. It does not specify contractual French or Italian support, hours or response times. Sources: langdock:langdock:imprint-20261026. - regional_presence — Is there a DACH or Swiss entity, team or partner? [supported]: Langdock GmbH contracts from Berlin, Germany. Sources: langdock:langdock:terms. - uptime_sla — Is there an uptime SLA with credits? [partial]: Terms promise at least99% monthly availability with defined exclusions and up to5h scheduled maintenance/month. Statutory remedy/credit procedure exists, but no fixed percentage-credit schedule is published. Sources: langdock:langdock:terms. - status_page — Is there a public status page with history? [supported]: Public status separates app/API/Workflow/Integration history. Sources: langdock:langdock:status. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: langdock:langdock:billing, langdock:langdock:playbook, langdock:langdock:terms, langdock:langdock:status, langdock:langdock:imprint-20261026, langdock:langdock:terms-20261026, langdock:langdock:status-20261026 #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Personal Swisscom support is included; trial terms disclaim availability guarantees. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located. - support_channels — Which support channels are available on each plan? [partial]: Personalised support is a basic feature across editions; page supplies an enquiry form. Contractual response-time channels are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet. - support_languages — Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located. - regional_presence — Is there a DACH or Swiss entity, team or partner? [supported]: Factsheet identifies Swisscom (Switzerland) Ltd Enterprise Customers in Berne and support directly from Switzerland. Sources: swisscom-assistant:swisscom-assistant:factsheet. - uptime_sla — Is there an uptime SLA with credits? [partial]: Free Trial B.4 explicitly provides no availability/accessibility guarantee. Paid uptime SLA and credits were not retrieved. Sources: swisscom-assistant:swisscom-assistant:trial-terms. - status_page — Is there a public status page with history? [unknown]: Is there a public status page with history? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms ### VEN-08: Onboarding, training and adoption Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings. #### Langdock Verification status: Agent cross-checked (agent-cross-checked) Support: partial Rollout support starts at 250 licences; public learning material and champion guidance are available. Availability: generally-available Delivery: native Scope: surfaces=Langdock hosted workspace; version=Public documentation checked 2026-10-21; plan=Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Azure EU default, with admin-enabled global model exceptions; os=not specified. Limitations: - onboarding_service: Dedicated rollout/workshops/shared channels are available from250 seats; exact included versus chargeable services depends on contract. - user_training: Public workshops have recordings/slides; the complete delivery-language and included-live-training matrix is not specified. - service_cost: Enterprise custom onboarding/support is quote-based; public per-workshop fees were not found. - onboarding_service — Is guided onboarding included? [partial]: Dedicated rollout/workshops/shared channels are available from250 seats; exact included versus chargeable services depends on contract. Sources: langdock:langdock:playbook. - user_training — Is end-user training offered, in which languages? [partial]: Public workshops have recordings/slides; the complete delivery-language and included-live-training matrix is not specified. Sources: langdock:langdock:training. - use_case_library — Are role-based use cases and templates provided? [supported]: Playbook recommends role-specific prompts/agents and gives structured use-case discovery material. Sources: langdock:langdock:playbook. - adoption_programme — Is there a champion or adoption programme? [supported]: Playbook includes department champions, follow-ups, hackathons and AI challenges. Sources: langdock:langdock:playbook. - service_cost — Which services cost extra? [partial]: Enterprise custom onboarding/support is quote-based; public per-workshop fees were not found. Sources: langdock:langdock:billing. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: langdock:langdock:playbook, langdock:langdock:training, langdock:langdock:billing #### Swisscom Swiss AI Assistant Verification status: Agent cross-checked (agent-cross-checked) Support: partial Public videos and a setup guide support self-service assistant creation. Availability: generally-available Delivery: native Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified. Limitations: - Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme. - onboarding_service — Is guided onboarding included? [unknown]: Is guided onboarding included? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme. - user_training — Is end-user training offered, in which languages? [partial]: Offer links FAQ videos for starting a trial, building an assistant and custom prompts; the guide provides a German walkthrough. Formal training languages and inclusion are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide. - use_case_library — Are role-based use cases and templates provided? [supported]: Published HR, support, manuals, correspondence and sales examples plus example instructions provide use-case material. Sources: swisscom-assistant:swisscom-assistant:guide. - adoption_programme — Is there a champion or adoption programme? [unknown]: Is there a champion or adoption programme? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme. - service_cost — Which services cost extra? [unknown]: Which services cost extra? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide ## Sources ### langdock:langdock:models AI Models | Langdock. Public model table lists current text models and EUR metered prices. - URL: https://langdock.com/models - Locator: Provider tables - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:model-guide Model Guide. Users select models or Auto routing; reasoning levels vary by model. - URL: https://docs.langdock.com/en/using-langdock/models-and-limits/models.md - Locator: Selecting a Model, Auto and Thinking - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### swisscom-assistant:swisscom-assistant:offer Swiss AI Assistant offer and FAQ. Lists Swiss hosting, current selectable models, flat-rate packages, Swisscom Login, trial retention and commercial conditions. - URL: https://www.swisscom.ch/en/business/sme/it-cloud/new-way-of-working/swiss-ai-assistant.html - Locator: Basic features; edition cards; Custom; FAQ; Additional offer terms - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### swisscom-assistant:swisscom-assistant:factsheet Swiss AI Assistant factsheet. Lists document/audio/image features and marks web search, SSO, agents and workflow automation unavailable on standard editions and chargeable in Custom. - URL: https://documents.swisscom.com/product/filestore/lib/1f276f70-63fc-4e15-8cc1-086ae198fdea/factsheet_swiss_a_assistant-en.pdf?idxme=pex-search - Locator: Page 2 hosted service; page 3 feature matrix and legend - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:changes Product Changelog | Langdock. Dated releases document model additions, desktop apps and per-agent confirmations. - URL: https://langdock.com/changelog - Locator: 13 October 2026 model release; 15/10 September feature releases - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:billing https://docs.langdock.com/en/admin/billing/pricing.md. Business covers up to 1000 users, BYOK separates model costs, workflows/API are metered and Enterprise is quoted. - URL: https://docs.langdock.com/en/admin/billing/pricing.md - Locator: Products, volume tiers, Enterprise and API - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:byok https://docs.langdock.com/en/admin/byok/byok.md. BYOK replaces completion, embedding and image routes; missing model categories break relevant features. - URL: https://docs.langdock.com/en/admin/byok/byok.md - Locator: Options, requirements, setup and usage export - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:byok-routes Setup Guides. Named BYOK routes include cloud providers, Vercel Gateway and self-hosted OpenAI-compatible HTTPS endpoints. - URL: https://docs.langdock.com/en/admin/byok/setup-guides.md - Locator: Provider setup tabs and OpenAI-compatible endpoints - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:research Deep Research. Deep Research creates cited public-web reports and has a 15-per-30-days cap for standard keys. - URL: https://docs.langdock.com/en/using-langdock/chat/tools/deep-research.md - Locator: Model configuration, limitations and usage - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:terms Terms of Use | Langdock. Terms 2.1 prohibit training and describe provider-specific residency and retention agreements, proprietary use rights and contract defaults. - URL: https://langdock.com/terms - Locator: Sections 6/7/9/12/15/16/19 and Appendix 1 - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:byok-models How to add your own models. Admins configure completion, image and embedding models, deployments, capability flags and USD accounting rates. - URL: https://docs.langdock.com/en/admin/byok/adding-models.md - Locator: Custom model setup and deployment configuration - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### swisscom-assistant:swisscom-assistant:announcement Swiss AI Assistant knowledge-management announcement. Describes Swiss-operated unchanged open models, future Apertus availability and the distinct Swiss AI Platform portfolio. - URL: https://www.swisscom.ch/en/about/news/2026/02/18-swiss-ai-assistant.html - Locator: AI with clear data sovereignty; AI introduction; AI strategy - Evidence kind: vendor-claimed - Source date: 2026-02-18 - Retrieved: 2026-10-21 ### langdock:langdock:pricing Pricing Plans | Langdock. Business headline prices, annual discounts, workflow packages and Governance promotion are public. - URL: https://langdock.com/pricing - Locator: Chat & Agents, price breakdown, add-ons and API - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:workspace Workspace Settings. Workspace settings define retention, model defaults, EU-only default enablement, analytics and product controls. - URL: https://docs.langdock.com/en/admin/workspace/workspace.md - Locator: Product Settings, Models, Analytics and Customizations - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:limits Usage Limits. Five-hour and weekly usage windows trigger extra usage or a fallback; spam protection caps 250 messages per three hours. - URL: https://docs.langdock.com/en/using-langdock/models-and-limits/fair-usage-policy.md - Locator: Usage windows and exhaustion - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:extra Extra Usage. Extra usage has workspace/plan/user caps and fallback behavior with possible final-response overshoot. - URL: https://docs.langdock.com/en/admin/manage-usage/extra-usage.md - Locator: Enabling extra usage, spend limits and API exceptions - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:files Which file types does Langdock support?. Supported files have different type-specific size limits and processing restrictions. - URL: https://docs.langdock.com/en/using-langdock/troubleshooting/faq/supported-file-types.md - Locator: Format/size tables and processing limits - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:file-count What are the file limits in the chat and in agents?. Web message uploads allow 50 files, mobile five; agent knowledge and knowledge bases have separate limits. - URL: https://docs.langdock.com/en/using-langdock/troubleshooting/faq/file-limit.md - Locator: Chat and agent attachment limits - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:retrieval Knowledge Basics. Direct file previews differ from semantic search over 2000-character chunks, returning up to 50 passages. - URL: https://docs.langdock.com/en/using-langdock/guides/knowledge/knowledge-basics.md - Locator: Direct context and embedding search - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:knowledge Knowledge bases. Persistent shareable knowledge bases accept up to 1000 text documents, search chunks and attach to agents. - URL: https://docs.langdock.com/en/using-langdock/library/knowledge-bases.md - Locator: Creation, sharing, limits and agent use - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:agents Agent Configuration. Agents combine instructions, files, folders, models, actions, skills and subagents, with optional source-access restrictions. - URL: https://docs.langdock.com/en/using-langdock/agents/configuration.md - Locator: Agent configuration, knowledge and source restriction - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:sync Folder Sync. Daily folder sync supports SharePoint, OneDrive, Drive and Confluence, with real-time user access checks. - URL: https://docs.langdock.com/en/using-langdock/guides/integrations/folder-sync.md - Locator: Setup, permission checks, sync behavior and owner removal - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:integrations Integration Directory. The native directory lists Microsoft, Google, Atlassian, CRM, BI, vector search, DeepL and audio integrations. - URL: https://docs.langdock.com/en/using-langdock/integrations/integration-directory.md - Locator: Native integration directory - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:mcp Model Context Protocol (MCP). MCP clients support Streamable HTTP/SSE and several authentication types; new tools do not require confirmation by default. - URL: https://docs.langdock.com/en/using-langdock/guides/integrations/mcp/mcp.md - Locator: Transports, authentication and tool confirmation - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:labels Sensitivity Label Policy. A request-enabled Purview label policy filters supported integrations, with documented actions and upload exceptions. - URL: https://docs.langdock.com/en/admin/manage-integrations/sensitivity-label-policy.md - Locator: Availability, enforcement, exceptions and unsupported areas - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:actions Manage Action Access. Admins share integrations and actions with users/groups/API keys; native core actions cannot be disabled. - URL: https://docs.langdock.com/en/admin/manage-integrations/manage-action-access.md - Locator: Access settings and native-action exception - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:chat Basic Chat functionalities. Chat supports model selection and governed tools; memory, deep research and agent tool conditions differ. - URL: https://docs.langdock.com/en/using-langdock/chat/functionalities.md - Locator: Model selector and tool availability - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:account Account Settings. Account settings include five UI languages, personal controls and temporary 72-hour Support sharing. - URL: https://docs.langdock.com/en/using-langdock/account/account.md - Locator: Preferences, shared chats, custom instructions and memory - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:memory Memory. Memory works in regular chats only, with a 50-memory cap and view/edit/delete controls. - URL: https://docs.langdock.com/en/using-langdock/chat/tools/memory.md - Locator: Availability, management and limits - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:roles Roles and extra permissions. System roles, up to five custom roles and delegated group permissions are configurable. - URL: https://docs.langdock.com/en/admin/workspace/roles.md - Locator: System roles, custom roles and group permissions - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### swisscom-assistant:swisscom-assistant:guide How SMEs use AI assistants. Gives a Swiss AI Assistant setup example with document upload, assistant system instructions, conversation starters and colleague sharing. - URL: https://www.swisscom.ch/de/b2bmag/new-way-of-working/ki-assistent-kmu-nutzen/ - Locator: Anleitung: einen KI-Assistenten erstellen, steps 1-6 - Evidence kind: documented - Source date: 2026-09-16 - Retrieved: 2026-10-21 ### langdock:langdock:web Web Search. Web search returns inspectable citations and has a separate open-URL tool. - URL: https://docs.langdock.com/en/using-langdock/chat/tools/web-search.md - Locator: Search behavior and source inspection - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:workflows Introduction to Workflows. Workflows chain agents, integrations and logic with form, schedule and event triggers after admin activation. - URL: https://docs.langdock.com/en/using-langdock/workflows/introduction.md - Locator: Introduction and activation - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:hitl Human in the Loop. Workflow runs can pause for editor approval or per-action confirmation. - URL: https://docs.langdock.com/en/using-langdock/workflows/fundamentals/human-in-the-loop.md - Locator: Approval and action confirmation - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:excel Excel Add-in. The Excel add-in reads and writes workbooks with default edit confirmation and named version prerequisites. - URL: https://docs.langdock.com/en/using-langdock/microsoft-add-ins/excel.md - Locator: Install, workbook operations and edit permissions - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:outlook-rev2 Outlook Add-in. The Outlook add-in requires workspace-admin access and Exchange Online; edits ask by default and sending requires an explicit requested and confirmed action. - URL: https://docs.langdock.com/en/using-langdock/microsoft-add-ins/outlook.md - Locator: Installation and Exchange Online prerequisites; edit permissions; HTTP200 Markdown re-read2026-10-21 - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:outlook-marketplace Langdock for Outlook, by Langdock GmbH. Vendor listing offers the add-in to every paid Langdock plan and trials, with draft review before sending. - URL: https://marketplace.microsoft.com/en-us/product/WA200011534?tab=Overview - Locator: Overview and eligibility sentence - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:outlook-rev2-20261026 Outlook Add-in. The Outlook add-in requires workspace-admin access and Exchange Online; edits ask by default and sending requires an explicit requested and confirmed action. - URL: https://docs.langdock.com/en/using-langdock/microsoft-add-ins/outlook.md - Locator: Installation and Exchange Online prerequisites; edit permissions; HTTP200 Markdown re-read2026-10-21 - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:pricing-20261026 Pricing Plans | Langdock. Business headline prices, annual discounts, workflow packages and Governance promotion are public. - URL: https://langdock.com/pricing - Locator: Chat & Agents, price breakdown, add-ons and API - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:changes-20261026 Product Changelog | Langdock. Dated releases document model additions, desktop apps and per-agent confirmations. - URL: https://langdock.com/changelog - Locator: 13 October 2026 model release; 15/10 September feature releases - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:outlook-admin-20261026 Outlook Add-in setup. Admins set Outlook add-in access to Nobody, Everyone or Specific members and groups; Outlook Email and Calendar integrations have separate access/scopes. - URL: https://docs.langdock.com/en/admin/manage-integrations/add-in-setup-guides/outlook.md - Locator: Availability and access settings - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:agents-20261026 Agent Configuration. Agents combine instructions, files, folders, models, actions, skills and subagents, with optional source-access restrictions. - URL: https://docs.langdock.com/en/using-langdock/agents/configuration.md - Locator: Agent configuration, knowledge and source restriction - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:research-20261026 Deep Research. Deep Research creates cited public-web reports and has a 15-per-30-days cap for standard keys. - URL: https://docs.langdock.com/en/using-langdock/chat/tools/deep-research.md - Locator: Model configuration, limitations and usage - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:hitl-20261026 Human in the Loop. Workflow runs can pause for editor approval or per-action confirmation. - URL: https://docs.langdock.com/en/using-langdock/workflows/fundamentals/human-in-the-loop.md - Locator: Approval and action confirmation - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:mcp-20261026 Model Context Protocol (MCP). MCP clients support Streamable HTTP/SSE and several authentication types; new tools do not require confirmation by default. - URL: https://docs.langdock.com/en/using-langdock/guides/integrations/mcp/mcp.md - Locator: Transports, authentication and tool confirmation - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:excel-20261026 Excel Add-in. The Excel add-in reads and writes workbooks with default edit confirmation and named version prerequisites. - URL: https://docs.langdock.com/en/using-langdock/microsoft-add-ins/excel.md - Locator: Install, workbook operations and edit permissions - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:mcp-server Langdock Agent MCP Server. A public MCP endpoint exposes workspace agents under Agent API scope. - URL: https://docs.langdock.com/en/using-langdock/guides/integrations/mcp/langdock-agent-mcp-server.md - Locator: Endpoint, authentication and tools - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:desktop-rev2 Enterprise Guide for Langdock Desktop. Managed desktop rollout supports machine-wide Windows packages and signed/notarized macOS installers; these installation instructions do not change subscription entitlements. - URL: https://docs.langdock.com/en/admin/desktop-app/deploy.md - Locator: Windows machine-wide MSIX/Intune; macOS PKG/DMG/Jamf/Kandji; HTTP200 Markdown re-read2026-10-21 - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:mobile-rev2 Mobile App. HTTP200 Markdown introduction links official Apple App Store and Google Play mobile clients. - URL: https://docs.langdock.com/en/using-langdock/mobile-app/introduction.md - Locator: Download routes - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:desktop-product Langdock Desktop. Windows/macOS desktop clients use the same workspace and approved models as web. - URL: https://langdock.com/products/desktop - Locator: Downloads and Q&A - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:mobile-product Langdock Mobile. Vendor mobile page offers iOS/Android clients using the workspace-approved models. - URL: https://langdock.com/mobile - Locator: App Store/Google Play links and Q&A - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:teams How to use the Teams Bot. Teams has personal bot chats and channel threads with team participation. - URL: https://docs.langdock.com/en/using-langdock/guides/chatbots/teams-bot.md - Locator: Private chats, channels and admin install - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:teams-20261026 How to use the Teams Bot. The public Markdown guide was retrieved with HTTP 200. A workspace admin installs the Teams app, which supports private bot chat and channel threads using @Langdock; it is separate from the web chat history. - URL: https://docs.langdock.com/en/using-langdock/guides/chatbots/teams-bot.md - Locator: Installation note; Two Ways to Use the Teams Bot; Private Chat; Using Langdock in Channels; Limitations - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:editor Document Editor. Document Editor replaces Canvas and exports Markdown, Word and PDF; imported Word/PDF cannot be edited directly there. - URL: https://docs.langdock.com/en/using-langdock/chat/document-editor.md - Locator: Editor, AI edits, export and limitations - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:images Image Generation. Chat invokes configured image-generation models with a user model selector. - URL: https://docs.langdock.com/en/using-langdock/chat/tools/image-generation.md - Locator: Generating images and model choice - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:analysis Using Langdock for Data Analysis. Tabular analysis produces charts and downloadable spreadsheet and document formats. - URL: https://docs.langdock.com/en/using-langdock/guides/data-analysis.md - Locator: Analysis procedure and outputs - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:projects Projects. Shared projects expose all project chats/files to members and can be shared with users/groups, not the whole workspace. - URL: https://docs.langdock.com/en/using-langdock/chat/projects.md - Locator: Project sharing and permissions - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:saml https://docs.langdock.com/en/admin/security/saml/saml.md. SAML 2.0 requires a verified domain; MFA comes from the IdP rather than standalone Langdock MFA. - URL: https://docs.langdock.com/en/admin/security/saml/saml.md - Locator: Checklist, supported IdPs, external authentication and MFA - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### swisscom-assistant:swisscom-assistant:trial-terms Data protection and terms of use, Swiss AI Assistant Free Trial. Specifies Swiss platform processing, EU Web Fetch URL exception, no training, trial rights and deletion three months after an unconverted trial. - URL: https://documents.swisscom.com/product/filestore/lib/a195711f-5f91-4746-96c1-8394cb28f0fd/leg1955-en.pdf - Locator: Page 1 sections B.1-B.7 and C.8-C.9; version Jun2026 - Evidence kind: documented - Source date: 2026-06-01 - Retrieved: 2026-10-21 ### langdock:langdock:scim https://docs.langdock.com/en/admin/security/scim/scim.md. SCIM 2.0 supports Entra provisioning after SAML setup and domain verification. - URL: https://docs.langdock.com/en/admin/security/scim/scim.md - Locator: Overview and prerequisites - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:scim-entra https://docs.langdock.com/en/admin/security/scim/entra.md. Entra target actions control provisioning/deactivation and group synchronization. - URL: https://docs.langdock.com/en/admin/security/scim/entra.md - Locator: Target Object Actions and optional group synchronization - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:leaver Unassign Agents. Agents whose owner is deactivated keep functioning but cannot be edited until reassigned. - URL: https://docs.langdock.com/en/admin/manage-agents/unassign-agents.md - Locator: Unassigned agents and reassignment - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:exports Usage Exports. Usage CSV exports span users, agents, keys, projects, models and workflows, with user-detail privacy controls. - URL: https://docs.langdock.com/en/admin/compliance-and-governance/usage-exports.md - Locator: Export data types, limits and user-level data - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:byok-limits Usage and spend limits. BYOK cost limits depend on configured prices and exclude backbone, workflows and workspace API usage. - URL: https://docs.langdock.com/en/admin/manage-usage/byok/usage-limits.md - Locator: Scope, unpriced models and spend limits - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:workflow-limits Workflow limits. Workflow AI use has a separate workspace EUR limit and per-workflow USD limits that block new runs. - URL: https://docs.langdock.com/en/admin/manage-workflows/spend-limits.md - Locator: Spend limits and execution step cap - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:audit Audit Logs API Overview. Audit events retain 90 days and are retrievable by a dedicated-scope admin API for SIEM ingestion. - URL: https://docs.langdock.com/en/developer/audit-logs-api/intro-to-audit-logs-api.md - Locator: Event schema, retention and prerequisites - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:compliance-rev2 Export tool parameters and outputs. Cloud Compliance API is workspace-enable­ment gated; dedicated deployments serve it unless disabled. Conversation exports include messages and tool inputs/outputs only with both explicit flags. - URL: https://docs.langdock.com/en/developer/compliance-api/export-tool-results.md - Locator: Before You Start, parameters and conversation endpoints; HTTP200 Markdown re-read2026-10-21 - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:compliance-rev2-20261026 Export tool parameters and outputs. Cloud Compliance API is workspace-enable­ment gated; dedicated deployments serve it unless disabled. Conversation exports include messages and tool inputs/outputs only with both explicit flags. - URL: https://docs.langdock.com/en/developer/compliance-api/export-tool-results.md - Locator: Before You Start, parameters and conversation endpoints; HTTP200 Markdown re-read2026-10-21 - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:audit-20261026 Audit Logs API Overview. Audit events retain 90 days and are retrievable by a dedicated-scope admin API for SIEM ingestion. - URL: https://docs.langdock.com/en/developer/audit-logs-api/intro-to-audit-logs-api.md - Locator: Event schema, retention and prerequisites - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:workspace-20261026 Workspace Settings. Workspace settings define retention, model defaults, EU-only default enablement, analytics and product controls. - URL: https://docs.langdock.com/en/admin/workspace/workspace.md - Locator: Product Settings, Models, Analytics and Customizations - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:gov Compliance Rules. Custom agent compliance checks produce pass/fail and severity results with per-rule analytics. - URL: https://docs.langdock.com/en/admin/governance/compliance-rules.md - Locator: Rule operation, failures and analytics - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:security security. Default Azure EU SaaS, managed dedicated from 2000 and customer-cloud/on-premise from 5000 seats are advertised. - URL: https://langdock.com/security - Locator: Deployment, security, BYOK and certifications - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:dpa Data Processing Agreement | Langdock. DPA 2.1 defines third-country instructions, subprocessor notice and deletion/export rules, with an embedded provider table. - URL: https://langdock.com/dpa - Locator: Sections 7-12 and Appendices 1/2 - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:terms-rev2 Terms of Use | Langdock. Microsoft Azure routes use Modified Abuse Monitoring, disabling provider prompt/output retention and human abuse review. Other provider/model routes require separate assessment. - URL: https://langdock.com/terms - Locator: Section9 and Appendix1 Microsoft Azure service terms - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:retention How long are files saved in Langdock?. Deleted chats are immediately unavailable and unreferenced files are cleaned overnight; shared file references survive. - URL: https://docs.langdock.com/en/using-langdock/troubleshooting/faq/data-retention-for-files.md - Locator: Retention by object type - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:legal https://docs.langdock.com/en/admin/compliance-and-governance/legal-compliance.md. DPA applies automatically and a Professional Secrecy Addendum and certificates are linked from the Trust Center. - URL: https://docs.langdock.com/en/admin/compliance-and-governance/legal-compliance.md - Locator: Legal and compliance links - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:ip IP Restrictions. CIDR allowlists immediately block unauthorized network access when enabled. - URL: https://docs.langdock.com/en/admin/security/ip-restrictions.md - Locator: Prerequisites and enforcement - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:pricing-rev2 Pricing Plans | Langdock. The page maps Business to up to1000 users and Enterprise to1000+; the Standard headline and breakdown disagree, so no applicable Standard/BYOK tariff is established here. - URL: https://langdock.com/pricing - Locator: Business/Enterprise cards; price breakdown; product add-ons - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:ecb-fx ECB historical euro reference rates, 20 October 2026. ECB2026-10-20 reference rates:EUR1=USD1.1215=CHF0.9237, implying USD1=EUR0.89166206. - URL: https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml - Locator: Cube time=2026-10-20, USD and CHF currency entries - Evidence kind: documented - Source date: 2026-10-20 - Retrieved: 2026-10-21 ### swisscom-assistant:swisscom-assistant:ecb-fx ECB euro foreign exchange reference rates, 20 October 2026. ECB records EUR 1 = USD 1.1215 and CHF 0.9237 on 20 October 2026; derived USD to EUR is 1/1.1215 and CHF to EUR is 1/0.9237. - URL: https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml - Locator: Cube time="2026-10-20": USD and CHF - Evidence kind: documented - Source date: 2026-10-20 - Retrieved: 2026-10-21 ### langdock:langdock:migration Agent Migration Guide. Agent API export/import preserves selected configuration; files/skills and some fields require separate migration. - URL: https://docs.langdock.com/en/developer/agents-api/agent-migration.md - Locator: Prerequisites, exported settings and field mapping - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:dpa-20261026 Data Processing Agreement | Langdock. DPA 2.1 defines third-country instructions, subprocessor notice and deletion/export rules, with an embedded provider table. - URL: https://langdock.com/dpa - Locator: Sections 7-12 and Appendices 1/2 - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:migration-20261026 Agent Migration Guide. Agent API export/import preserves selected configuration; files/skills and some fields require separate migration. - URL: https://docs.langdock.com/en/developer/agents-api/agent-migration.md - Locator: Prerequisites, exported settings and field mapping - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:knowledge-20261026 Knowledge bases. The public Markdown guide was retrieved with HTTP 200. The Knowledge Folder API can upload, update, delete, retrieve and search files; Viewer supports retrieval, while writes need Editor. This does not establish a complete index/ACL workspace export bundle. - URL: https://docs.langdock.com/en/using-langdock/library/knowledge-bases.md - Locator: Create a Knowledge base and add documents, API upload; Share search access; Convert a Knowledge base to a folder - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:exports-20261026 Usage Exports. The public Markdown guide was retrieved with HTTP 200. Workspace administrators can export usage analytics as CSV or through the Usage Export API, with up to 12 months of history and JSON-valued mapping fields. Usage analytics are distinct from a complete chat/knowledge export. - URL: https://docs.langdock.com/en/admin/compliance-and-governance/usage-exports.md - Locator: Accessing Usage Exports; Export Limits; Export Data Structure; Usage Exports; Data Retention - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:playbook Rollout Playbook. Dedicated rollout support/workshops start at 250 licences and include a champion approach. - URL: https://docs.langdock.com/en/admin/ai-adoption-and-rollout/getting-started/rollout-playbook.md - Locator: Programme qualification and rollout phases - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:status status. The public status page covers the app, APIs, Workflows and Integrations with history. - URL: https://status.langdock.com/ - Locator: Components and history - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### langdock:langdock:terms-20261026 Terms of Use | Langdock. Terms 2.1 prohibit training and describe provider-specific residency and retention agreements, proprietary use rights and contract defaults. - URL: https://langdock.com/terms - Locator: Sections 6/7/9/12/15/16/19 and Appendix 1 - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:imprint-20261026 Langdock imprint and contact point. Users and authorities can contact support@langdock.com in German and English; the imprint identifies Langdock GmbH in Berlin. - URL: https://langdock.com/imprint - Locator: Contact Point for Users and Authorities - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:status-20261026 status. The public status page covers the app, APIs, Workflows and Integrations with history. - URL: https://status.langdock.com/ - Locator: Components and history - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### langdock:langdock:training Langdock Workshops. Official workshop recordings/slides cover chat, skills, integrations, agents and workflows. - URL: https://docs.langdock.com/en/using-langdock/resources/langdock-workshops.md - Locator: Workshop catalogue - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21