--- schema_version: 1 rubric_version: "1.1" kind: pair canonical_url: "https://onaihq.com/compare/agents/glean-vs-perplexity/" data_url: "https://onaihq.com/compare/agents/glean-vs-perplexity/data.json" generated_at: 2026-10-27 last_checked_at: 2026-10-26 last_cross_checked_at: 2026-10-26 next_check_at: 2026-12-20 publisher: "onAI" --- # Glean vs Perplexity Enterprise > Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI. > Perplexity Enterprise lifecycle: sunset. The organisation file repository retired October 1, 2026; the vendor says remaining files are deleted. This does not end Enterprise or Projects. Scope: Legacy Enterprise organisation file repository only. Continuation: Projects or supported File Connectors continue; downloading and moving files requires manual migration. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-repo-retire, perplexity:perplexity:p-filelimits, perplexity:perplexity:p-security-hub. This comparison has 46 criteria with sourced findings for both products, including 46 that a second agent cross-checked for both. 51 criteria have a sourced finding for at least one product. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. It does not declare a winner. A missing sourced finding is not evidence that a capability is absent. - Glean source checks: 2026-10-21 to 2026-10-26. - Perplexity Enterprise source checks: 2026-10-21 to 2026-10-26. - Canonical HTML: https://onaihq.com/compare/agents/glean-vs-perplexity/ - Machine-readable JSON: https://onaihq.com/compare/agents/glean-vs-perplexity/data.json - Methodology: https://onaihq.com/compare/agents/methodology/ ## Models ### MOD-01: Model catalogue and providers Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Model Hub documents multi-provider choice and Auto routing. New department Auto policies require opt-in rollout as of October 21, with GA scheduled October 29. Availability: unknown Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=As of 2026-10-21: established model catalog plus opt-in new Auto-policy rollout; no tenant observed; plan=Core Suite + Model Hub Usage with Universal Model Key or Customer Key; new department policies only on Glean-key deployments with rollout enabled. Enterprise Flex billing is separate.; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - This criterion combines established model choice with an opt-in policy rollout; no blanket current GA status is asserted for the new policies. Enabled tenant models and per-request routing were not observed. - providers — Which model providers are available? [supported]: Model Hub lists OpenAI, Anthropic, Google, Amazon, Glean and open models through Baseten/Fireworks. Availability is conditional on enabled model and route. Sources: glean:glean:models, glean:glean:r2-core-entitlements. - current_models — Which current models are selectable on this plan? [partial]: Representative listed models include GPT-6.1 Sol, GPT-6 Astra/Sol/Luna, Claude Sonnet 5.5, Opus 5.5, Gemini 3.8 Flash, Waldo and GLM 5.3. Actual tenant-enabled selections were not observed. Sources: glean:glean:models, glean:glean:r2-core-entitlements. - user_choice — Can users pick the model per chat? [supported]: With Glean Universal Model Key users can select a specific enabled model or Auto. Customer Key uses configured defaults and has separate availability constraints. Sources: glean:glean:models, glean:glean:key-matrix, glean:glean:r2-core-entitlements. - auto_routing — Does the product route between models automatically, and is the chosen model shown? [partial]: Universal Model Key Auto routes among enabled models. The new department policies require Feature rollouts opt-in from October 15 as of this October 21 check; GA is scheduled October 29. Customer Key Auto uses admin defaults. Per-request selected-model visibility was not established. Sources: glean:glean:models, glean:glean:key-matrix, glean:glean:r2-core-entitlements, glean:glean:r3-october-rollout-migration. - multimodal_input — Which models accept images, audio or files? [partial]: Uploads, image generation and real-time voice are documented; supported input types vary by model and the key-feature matrix. A complete per-model input matrix was not verified. Sources: glean:glean:uploads, glean:glean:key-matrix, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:models, glean:glean:r2-core-entitlements, glean:glean:key-matrix, glean:glean:r3-october-rollout-migration, glean:glean:uploads #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise offers multiple provider models, manual Search selection and automatic routing in Best, Deep Research and Computer. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation, Portable Computer local inference on supported NVIDIA Windows/Linux hardware; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=not specified; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - The partial atomic answers state their documentation or verification limits. - Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search. - Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend. - providers — Which model providers are available? [supported]: Enterprise table names OpenAI, Google, Anthropic, MoonshotAI, Z.ai, xAI and NVIDIA; Perplexity provides orchestration and separate local PPLX 27B. Sources: perplexity:perplexity:p-models, perplexity:perplexity:p-local. - current_models — Which current models are selectable on this plan? [supported]: October 17 Enterprise Pro/Max Search table lists GPT 6.1 Sol, GPT 6 Astra, Gemini 4 Argon, Gemini 3.8 Flash, Claude Sonnet 5.5, Claude Opus 5.5, Claude Fable 5.1, Kimi K3, GLM 5.3, Grok 4.7 and Nemotron 3.5 Super VL. Settings, retention, region and rollout can narrow the list. Sources: perplexity:perplexity:p-models. - user_choice — Can users pick the model per chat? [supported]: Paid Search users can choose an eligible model per query. Computer can select a model for later session runs; this does not mean every tool step uses it. Sources: perplexity:perplexity:p-models, perplexity:perplexity:p-computer. - auto_routing — Does the product route between models automatically, and is the chosen model shown? [partial]: Best chooses per Search query; Deep Research selects automatically and Computer routes per step while excluding organisation-disabled models. Audit answer events identify the model; full routed-model disclosure in every UI remains unverified. Sources: perplexity:perplexity:p-models, perplexity:perplexity:p-computer, perplexity:perplexity:p-audit. - multimodal_input — Which models accept images, audio or files? [partial]: Ask/Computer accept files and images and file uploads can transcribe audio/video; no per-current-model input matrix was retrieved. Sources: perplexity:perplexity:p-files, perplexity:perplexity:p-filelimits. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-models, perplexity:perplexity:p-local, perplexity:perplexity:p-computer, perplexity:perplexity:p-audit, perplexity:perplexity:p-files, perplexity:perplexity:p-filelimits ### MOD-02: Model freshness Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Dated release notes and model deprecation guidance are public; comparable release-lag measurements remain unknown. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex Model Hub; Customer Key deprecation policy distinguished from Universal Model Key; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - release_lag_days — What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? The release notes were checked, but provider general-release dates and scoped product-availability dates were not paired for the last three releases per provider. - changelog — Is there a dated public model changelog? [supported]: Public dated release notes include October 15, 2026 and model announcements. Sources: glean:glean:release, glean:glean:r2-core-entitlements. - deprecation_notice — How much notice is given before a model is removed? [partial]: For Customer Key Assistant, email notices are described at 60 and 15 days. The page also describes automatic migration for deprecated configurations; application to each removal needs confirmation. Sources: glean:glean:deprecation, glean:glean:r2-core-entitlements. - version_pinning — Can an admin keep an older model version? [partial]: Customer Key admins manage upgrades but deprecated models stop being usable. No indefinite version-pinning entitlement is established. Sources: glean:glean:deprecation, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:release, glean:glean:r2-core-entitlements, glean:glean:deprecation #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial A dated changelog exists; provider release lag and guaranteed older-version availability remain gaps. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: release_lag_days, version_pinning. - release_lag_days — What was the lag for each of the last three major releases, per provider? [unknown]: Unknown for release_lag_days. No paired provider/product dates for the last three releases, guaranteed removal notice, or administrator version-pinning policy was retrieved. - changelog — Is there a dated public model changelog? [supported]: Dated public releases include October 5 GPT 6.1 Sol/Claude Opus 5.5 and September 21 GPT 6 Astra. No matched last-three-release provider lag dataset was calculated. Sources: perplexity:perplexity:p-changelog. - deprecation_notice — How much notice is given before a model is removed? [partial]: Model inventory expressly makes no commitment to keep an individual model available. A guaranteed notice period is unknown. Sources: perplexity:perplexity:p-models. - version_pinning — Can an admin keep an older model version? [unknown]: Unknown for version_pinning. No paired provider/product dates for the last three releases, guaranteed removal notice, or administrator version-pinning policy was retrieved. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-changelog, perplexity:perplexity:p-models ### MOD-03: Bring-your-own keys and provider contracts Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Customer Key supports named provider accounts; it has documented feature and cloud restrictions. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Customer Key + Glean-family Model Hub Usage; Enterprise Flex Customer Key/private-cloud discounts are separately contractual; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - own_api_keys — Can the customer use its own provider API keys? [supported]: Customer Key supports customer provider credentials including OpenAI and direct Anthropic keys. Sources: glean:glean:models, glean:glean:r2-core-entitlements. - own_cloud_contract — Can it use its own Azure OpenAI, Bedrock or Vertex deployment? [partial]: Customer Key supports Azure OpenAI and named provider credentials. The supported-LLMs matrix permits Vertex only on GCP and Bedrock only on AWS; Configure LLMs separately says customer AWS can use Vertex, while its Vertex setup heading says GCP-only. AWS/Vertex eligibility is therefore unknown; no cross-cloud promise is made. Sources: glean:glean:models, glean:glean:key-matrix, glean:glean:r2-auto-policy-and-cloud-conflict, glean:glean:r2-core-entitlements. - custom_endpoint — Can an admin add any OpenAI-compatible endpoint? [unknown]: Can an admin add any OpenAI-compatible endpoint? The supported-provider configuration and key matrix were checked; arbitrary OpenAI-compatible customer endpoints are not established. - byo_pricing — Does BYO change the licence price? [partial]: Core Suite Customer Key limits Glean Model Hub charges to Glean-family usage; customer provider use is paid directly. Enterprise Flex says seats/credits are discounted for own-key/private-cloud customers but publishes no numeric adjustment. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - byo_restrictions — Which features stop working with BYO? [supported]: The key matrix marks Meeting Notes and podcast artifacts unsupported on Customer Key. Text defaults share one provider; image models may differ. Memory depends on deployment readiness. Sources: glean:glean:key-matrix, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:models, glean:glean:r2-core-entitlements, glean:glean:key-matrix, glean:glean:r2-auto-policy-and-cloud-conflict, glean:glean:r2-flex-entitlements #### Perplexity Enterprise Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### MOD-04: Local and self-hosted models Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial The documented Universal Model Key open models run in the US. Supported customer-operated chat and embedding routes remain unknown. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public open-model guide retrieved 2026-10-26; no deployment observed; plan=Universal Model Key open-model route; current guide does not name a Core Suite/Flex entitlement for customer-operated models; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - The US inference finding is limited to the Universal Model Key open models described by the source. No absence of every conceivable private deployment is inferred. - self_hosted_chat — Can chat use a customer-hosted model? [unknown]: Can chat use a customer-hosted model? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location. - self_hosted_embeddings — Can retrieval use customer-hosted embeddings? [unknown]: Can retrieval use customer-hosted embeddings? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location. - feature_parity — Which features fail with self-hosted models? [unknown]: Which features fail with self-hosted models? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location. - vendor_hosted_open_models — Does the vendor host open-weight models in EU/CH? [unsupported]: For Universal Model Key open models described in the region-control guide, inference is hosted in the US regardless of creator country. That documented route does not provide EU/CH-hosted open-model inference; other private contracts are unverified. Sources: glean:glean:r4-open-model-inference. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: glean:glean:r4-open-model-inference #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Portable Computer runs selected local models; local retrieval endpoints and vendor EU/CH hosting remain unknown. Availability: generally-available Delivery: native Scope: surfaces=Portable Computer local inference on supported NVIDIA Windows/Linux hardware; version=not specified; plan=Enterprise Pro/Max; administrator must allow local inference; add_ons=none stated; deployment_mode=on-premise; region=Customer device; approved cloud steps leave it; os=Windows, Linux. Limitations: - Remaining atomic gaps: self_hosted_embeddings, vendor_hosted_open_models. - self_hosted_chat — Can chat use a customer-hosted model? [supported]: Portable local mode runs PPLX 27B or Qwen 27B on supported NVIDIA Windows/Linux hardware. The requirement table explicitly includes Enterprise Pro/Max; this is local agent/inference, not an arbitrary hosted-model endpoint for cloud Ask. Sources: perplexity:perplexity:p-local. - self_hosted_embeddings — Can retrieval use customer-hosted embeddings? [unknown]: Unknown for self_hosted_embeddings. Portable Computer documents local models and a local index, but no configurable embedding endpoint, vendor EU/CH open-model hosting location or full Enterprise deployment parity matrix. - feature_parity — Which features fail with self-hosted models? [partial]: Portable local mode excludes Brain and saved memory, and loads one smaller model at a time. Cloud research, frontier reasoning and some browser/connector steps need approval. Embedding configuration and full parity remain unknown. Sources: perplexity:perplexity:p-local. - vendor_hosted_open_models — Does the vendor host open-weight models in EU/CH? [unknown]: Unknown for vendor_hosted_open_models. Portable Computer documents local models and a local index, but no configurable embedding endpoint, vendor EU/CH open-model hosting location or full Enterprise deployment parity matrix. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-local ### MOD-05: Model control and usage limits Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Model restrictions and blocking usage limits are documented; new department Auto policies remain an opt-in rollout on October 21. Availability: unknown Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=As of 2026-10-21: existing controls plus opt-in Auto policies; policy GA scheduled 2026-10-29; plan=Core Suite/Enterprise Flex model governance and usage limits; new Auto policies require Glean-key deployment and Feature rollouts opt-in. Legacy Enterprise exclusions preserved.; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Existing controls and the new policy rollout have different availability. No two-user enforcement test was run; hiding premium models alone does not prevent Auto from using them. - model_allowlist_by_group — Can admins limit models per group? [supported]: Eligible models can be allowed by department or synced IdP group. Default models cannot carry these restrictions; membership refresh is not immediate. Sources: glean:glean:model-controls, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - data_bound_models — Can admins restrict which models receive connector or knowledge content? [partial]: Admins can exclude connectors, folders/sites or individual documents from all LLM responses. This is an all-LLM content boundary; per-model data classification rules were not established. Sources: glean:glean:restrictions, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - default_model — Can admins set the default model? [partial]: Customer Key admins set defaults. Universal Model Key admins manage available models; the new department Auto policies require rollout opt-in on October 21, with GA scheduled October 29. They are not a verified generally available policy entitlement on the check date. Sources: glean:glean:model-config, glean:glean:key-matrix, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:r3-october-rollout-migration. - user_limits — What per-user message or token limits apply, and are they published? [supported]: Core Suite and Enterprise Flex support configurable monthly per-user defaults and overrides. Limits reset each calendar month; legacy Enterprise lacks user/agent limits. Sources: glean:glean:limits, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - limit_behaviour — What happens when a limit is reached? [supported]: Admins select alert-only or block. An in-flight run finishes, then subsequent billable use is blocked until reset; slight overage can occur. Sources: glean:glean:limits, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:model-controls, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:restrictions, glean:glean:model-config, glean:glean:key-matrix, glean:glean:r3-october-rollout-migration, glean:glean:limits #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Organisation model restrictions and Computer credit caps exist; group-specific model policy is unverified. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: data_bound_models, default_model. - Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search. - model_allowlist_by_group — Can admins limit models per group? [partial]: Admins restrict providers/models for the organisation and Computer excludes disabled models. Roles guide places model settings under organisation Data and privacy; group-specific allowlists remain unverified. Sources: perplexity:perplexity:p-models, perplexity:perplexity:p-roles, perplexity:perplexity:p-computer. - data_bound_models — Can admins restrict which models receive connector or knowledge content? [unknown]: Unknown for data_bound_models. Published organisation model controls do not establish group-specific model rules, content-bound model rules, an administrator default or exact Ask quotas. - default_model — Can admins set the default model? [unknown]: Unknown for default_model. Published organisation model controls do not establish group-specific model rules, content-bound model rules, an administrator default or exact Ask quotas. - user_limits — What per-user message or token limits apply, and are they published? [partial]: Computer includes 500 credits/Pro seat/month or 15,000/Max, plus capped pool access. Weekly session limits are 100 Pro/1,000 Max. Exact model-specific Ask/token quotas remain unknown. Sources: perplexity:perplexity:p-credits, perplexity:perplexity:p-filelimits. - limit_behaviour — What happens when a limit is reached? [partial]: Computer pool exhaustion or applicable cap blocks use until funded/raised; scheduled runs skip when credits unavailable and repeated skips pause tasks. Permission/cache refresh can delay cap changes; Ask limits behavior unverified. Sources: perplexity:perplexity:p-credits, perplexity:perplexity:p-tasks. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-models, perplexity:perplexity:p-roles, perplexity:perplexity:p-computer, perplexity:perplexity:p-credits, perplexity:perplexity:p-filelimits, perplexity:perplexity:p-tasks ## Company knowledge ### KNOW-01: Files in chat Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Chat uploads support common office formats with explicit size limits and OCR prerequisites. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Assistant + Model Hub Usage; Enterprise Flex doc uploads follow its named Assistant mode allowances; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Shared long-PDF, scan, spreadsheet and presentation fixture was not run. - formats — Which formats are accepted? [supported]: Documented formats include PDF, DOC/DOCX, XLS/XLSX/XLSM, PPT/PPTX, text and image files; audio/video uploads are excluded. Sources: glean:glean:uploads, glean:glean:r2-core-entitlements. - limits — What size and count limits apply per file and chat? [supported]: 128K models allow 5 files at 64 MB each; 32K models 4 at 32 MB; 8K models 2 at 16 MB. Minimum file size is 1 KB. Sources: glean:glean:uploads, glean:glean:r2-core-entitlements. - ocr — Are scanned PDFs read? [supported]: Scanned PDFs require OCR enabled by an administrator or support. Sources: glean:glean:uploads, glean:glean:r2-core-entitlements. - spreadsheets — Are Excel tables read with structure intact? [partial]: Data Analysis handles uploaded spreadsheets, but merged cells, hierarchical tables, charts and complex structures have limited support. Fixture formula and structure fidelity was not tested. Sources: glean:glean:analysis, glean:glean:r2-core-entitlements. - full_vs_chunked — Is the whole file used or only retrieved parts, and does the user see which? [partial]: Uploaded analysis files expose full raw content within size limits; referenced indexed spreadsheets may be truncated. Archives are inspected on demand in Thinking mode. Complete visibility into selected chunks was not verified. Sources: glean:glean:analysis, glean:glean:uploads, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:uploads, glean:glean:r2-core-entitlements, glean:glean:analysis #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise uploads have explicit product-specific limits; OCR and table fidelity remain untested. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation, Computer Microsoft 365 add-ins and Teams; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: ocr. - Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search. - formats — Which formats are accepted? [supported]: Uploads support PDF/text/code/images and audio/video transcription; video visual frames are not indexed. Projects store any format, but Ask needs parseable text and Computer supports more formats. Sources: perplexity:perplexity:p-files, perplexity:perplexity:p-filelimits. - limits — What size and count limits apply per file and chat? [supported]: Enterprise Ask: 30 files/upload, 50 MB/file and 30 images/query. Computer: 200 MB/file. Weekly sessions: 100 Pro/1,000 Max. Project files use a separate 100 MB limit. Sources: perplexity:perplexity:p-filelimits. - ocr — Are scanned PDFs read? [unknown]: Unknown for ocr. No scanned-PDF OCR or spreadsheet structure benchmark was run. The guides do not establish exact context selection disclosure for every Enterprise upload mode. - spreadsheets — Are Excel tables read with structure intact? [partial]: Projects accept spreadsheet files and Computer/Excel add-in analyses workbooks. Preservation of formulas, sheets and table structure was not tested. Sources: perplexity:perplexity:p-filelimits, perplexity:perplexity:p-office. - full_vs_chunked — Is the whole file used or only retrieved parts, and does the user see which? [partial]: Generic upload guide says short documents fit fully while long ones use selected important parts. Per-file inclusion indicators and exact Computer context behavior are unverified. Sources: perplexity:perplexity:p-files. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-files, perplexity:perplexity:p-filelimits, perplexity:perplexity:p-office ### KNOW-02: Knowledge bases and shared collections Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Core Suite includes Library Collections; the replacement Projects rollout and plan entitlement remain qualified. Availability: unknown Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Library Collections included; current Projects rollout/entitlement not separately established; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Projects are rolling out gradually and may not be enabled for a given deployment. Chat and artifact sharing is separate from project membership. - Projects is documented as a gradual replacement for Collections, but its current Core Suite/Enterprise Flex entitlement and rollout were not verified. - persistent_collections — Can users keep document collections across chats? [partial]: Core Suite includes persistent Library Collections. Projects documentation describes a replacement containing chats/documents/files/artifacts, but current Core Suite/Enterprise Flex Projects entitlement and migration rollout were not verified. Sources: glean:glean:r2-core-entitlements, glean:glean:projects. - sharing_scope — Can collections be shared with users, groups or the whole organisation? [unknown]: The Projects guide describes private-by-default and people/group sharing, but current Projects rollout/entitlement under Core Suite or Enterprise Flex is not separately established. No current plan-scoped project-sharing guarantee is made. - size_limits — What are the collection limits? [unknown]: What are the collection limits? The Projects guide and agent builder were checked, but a current project size cap and direct knowledge-binding contract are not specified. - assistant_binding — Can collections be bound to an assistant? [unknown]: Projects and Agent Builder were checked; direct binding of a persistent Project or Collection to an assistant was not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:r2-core-entitlements, glean:glean:projects #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Projects are persistent shared file/task workspaces, with a distinct storage and access model. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - The partial atomic answers state their documentation or verification limits. - persistent_collections — Can users keep document collections across chats? [supported]: Projects persist searches, Computer tasks, files, instructions and tools across sessions. Sources: perplexity:perplexity:p-projects. - sharing_scope — Can collections be shared with users, groups or the whole organisation? [partial]: Projects private by default; owner/editor/viewer roles and individual invites, with organisation sharing on Enterprise. Exact identity-group grants were not established. Sources: perplexity:perplexity:p-projects. - size_limits — What are the collection limits? [supported]: Unlimited Projects, each up to 10,000 files, 5 GB total and 100 MB/file. New uploads rejected at the limit; Enterprise owner may invite 9,999 contributors. Sources: perplexity:perplexity:p-projects, perplexity:perplexity:p-filelimits. - assistant_binding — Can collections be bound to an assistant? [partial]: Project instructions and files apply to its Computer work; this establishes project-bound context. A separate reusable assistant binding interface was not established. Sources: perplexity:perplexity:p-projects. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-projects, perplexity:perplexity:p-filelimits ### KNOW-03: Enterprise connectors Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02). #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Glean documents M365, Google and Atlassian connectors, with indexed and live patterns depending on source. Availability: generally-available Delivery: official-integration Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite native connectors included; individual connector setup/consent still required; Enterprise Flex platform connections use applicable feature allowances; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - microsoft_365 — Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: SharePoint and OneDrive support indexing and live retrieval. Outlook and Teams are listed separately; Teams includes channels and opt-in private/meeting chats. M365 indexing requires application permissions and admin consent. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:outlook, glean:glean:teams-connector, glean:glean:r2-core-entitlements. - google_workspace — Which Google sources are connected? [supported]: Google Drive and Gmail have official indexing documentation; Drive setup uses directory delegation. Plan-specific connector entitlements remain contractual. Sources: glean:glean:drive, glean:glean:gmail, glean:glean:r2-core-entitlements. - atlassian — Confluence and Jira? [partial]: The official catalog lists Confluence and Jira, including Cloud and Data Center documentation. Tenant setup and per-plan limits were not tested. Sources: glean:glean:connectors, glean:glean:r2-core-entitlements. - other_systems — Which other business systems? [partial]: The catalog includes Box, Salesforce, Notion, Slack, Zendesk and other systems. Individual entitlements, scopes and consent were not verified for every connector. Sources: glean:glean:connectors, glean:glean:r2-core-entitlements. - on_prem_sources — Can on-prem file shares or databases be connected? [partial]: Deployment guidance supports private connectivity for on-premise connectors. This establishes a network option, not every file share/database or a locally hosted whole platform. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements. - connector_provider — Who builds and maintains each connector? [partial]: Glean publishes native connector guides; custom connectors and MCP routes are separate. Maintenance ownership for every listed third-party integration was not established. Sources: glean:glean:connectors, glean:glean:gateway, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:outlook, glean:glean:teams-connector, glean:glean:r2-core-entitlements, glean:glean:drive, glean:glean:gmail, glean:glean:connectors, glean:glean:deploy, glean:glean:gateway #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Live file connectors, Computer apps, Teams and remote MCP provide business data access. Availability: generally-available Delivery: official-integration Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation, Portable Computer local inference on supported NVIDIA Windows/Linux hardware, Computer Microsoft 365 add-ins and Teams; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=not specified; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: atlassian. - Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search. - Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend. - microsoft_365 — Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: OneDrive and SharePoint file connectors are documented. Computer also connects to Outlook and Teams through separate grants and installations. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-office, perplexity:perplexity:p-teams. - google_workspace — Which Google sources are connected? [supported]: Google Drive file connector and personal Gmail/primary Google Calendar OAuth are documented. Send/edit scopes support actions; access is not uniformly read-only. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-gmail. - atlassian — Confluence and Jira? [unknown]: Unknown for atlassian. The sources name several file and app connectors. A complete current connector/permission/maintainer matrix, including Atlassian and on-prem shares/databases, was not retrieved. - other_systems — Which other business systems? [partial]: Dropbox and Box file connectors; the Microsoft integration page also names Salesforce, Amplitude, Asana, FactSet and Snowflake. Complete entitlements and partner contracts remain unknown. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-office. - on_prem_sources — Can on-prem file shares or databases be connected? [partial]: Custom HTTPS MCP can use Cloudflare Access-protected endpoints; Portable uses local stdio MCP. Native on-prem file-share/database connectors and their permission guarantees remain unverified. Sources: perplexity:perplexity:p-mcp, perplexity:perplexity:p-local. - connector_provider — Who builds and maintains each connector? [partial]: Perplexity documents built-in connectors; customers supply custom MCP servers and credentials. The maintainer and support contract for each external integration remain unverified. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-mcp. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-office, perplexity:perplexity:p-teams, perplexity:perplexity:p-gmail, perplexity:perplexity:p-mcp, perplexity:perplexity:p-local ### KNOW-04: Permission-aware retrieval Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Permission-aware indexed and live retrieval is documented; the restricted-document test is outstanding. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect permission enforcement and connector access; fine-grained source rules documented per connector; add_ons=Glean Protect+ and account-team enablement for O365 sensitivity-label redlisting only; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Permission claims are documented only; no leak-free outcome or measured propagation delay is claimed. - source_permissions_respected — Are source permissions enforced per user? [supported]: SharePoint, OneDrive and Teams docs describe per-user permissions checked at query time. This is documentary evidence, not a passed two-user test. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:teams-connector, glean:glean:r2-core-entitlements. - enforcement_point — Does the source system, a mirrored index or nothing enforce them? [supported]: Indexed routes copy source ACLs into Glean and evaluate them at query time; live SharePoint/OneDrive routes avoid a stored content index. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:r2-core-entitlements. - revocation_delay — How quickly does a removed permission take effect? [partial]: For indexed Drive, activity changes are checked every 10 minutes and group membership hourly. These are crawl schedules, not a measured revocation guarantee. Sources: glean:glean:drive, glean:glean:r2-core-entitlements. - admin_scope_controls — Can admins exclude sites, folders or labels? [supported]: Admins can include/exclude connectors, containers and documents from LLM access. Changes may take up to an hour. Sources: glean:glean:restrictions, glean:glean:r2-core-entitlements. - sensitivity_labels — Are Microsoft Purview or similar labels respected? [partial]: Glean Protect+ can exclude SharePoint/OneDrive files by Purview label priority after account-team enablement. It requires crawling, may need days for the first full crawl, and does not cover Teams message text. This is index exclusion, not a passed live-permission test. Sources: glean:glean:r4-purview-label-redlist. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:teams-connector, glean:glean:r2-core-entitlements, glean:glean:drive, glean:glean:restrictions, glean:glean:r4-purview-label-redlist #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Live query permissions differ from static Project copies and shared answers. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: sensitivity_labels. - source_permissions_respected — Are source permissions enforced per user? [partial]: Live searches use the connected user's permissions. Shared answers can reveal file content to recipients without original-file access; Project copies use Project membership. No two-user scenario was run. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-connectfaq. - enforcement_point — Does the source system, a mirrored index or nothing enforce them? [supported]: Source OAuth governs live queries; Project imports create static copies governed by Project access. Original-file links require source access, which does not prevent answer disclosure. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-connectfaq. - revocation_delay — How quickly does a removed permission take effect? [partial]: FAQ says source permission changes affect live search immediately; this was not measured. Project copies require separate removal or access management. Sources: perplexity:perplexity:p-connectfaq. - admin_scope_controls — Can admins exclude sites, folders or labels? [partial]: Admins enable connectors; users connect OAuth accounts and select folders. Sales-assisted connector RBAC gates runtime use. Admin site/folder/label exclusions were not established. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-connector-rbac. - sensitivity_labels — Are Microsoft Purview or similar labels respected? [unknown]: Unknown for sensitivity_labels. No two-user permission-revocation or sensitivity-label scenario was run. A source-level administrator exclusion policy and Purview enforcement matrix were not retrieved. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-connectfaq, perplexity:perplexity:p-connector-rbac ### KNOW-05: Freshness and sync model Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Glean combines indexed and live connector routes; refresh timing is source-specific. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite connector/index platform; Customer Hosted location/contract separately selected; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - live_or_indexed — Is content searched live or copied into an index? [supported]: SharePoint/OneDrive document indexed, live and tool routes. Indexed routes copy content; live routes do not store content in the index. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:r2-core-entitlements. - sync_interval — How often does an index refresh? [supported]: Drive documents 10-minute activity crawls, hourly people/group crawls, 3-hour incremental crawls and normally 28-day full crawls. Sources: glean:glean:drive, glean:glean:r2-core-entitlements. - deletion_propagation — How quickly does a deleted document disappear? [partial]: Drive activity processing includes deletions, but no fixture deletion-to-answer interval or universal maximum was verified. Sources: glean:glean:drive, glean:glean:r2-core-entitlements. - index_location — Where is indexed content stored? [partial]: Indexes run in the selected isolated Glean Hosted or Customer Hosted environment. Exact country and any secondary log/backup locations need deployment confirmation. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:r2-core-entitlements, glean:glean:drive, glean:glean:deploy #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Live searches query current sources; files imported into Projects are static snapshots. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=Document/Office file connector behavior; media connector support unverified and excluded; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - The partial atomic answers state their documentation or verification limits. - No positive or negative connector audio/video capability is asserted. The documentation discrepancy is a named gap; the live-versus-copy finding is restricted to document formats common to both guides. - live_or_indexed — Is content searched live or copied into an index? [partial]: For documented text/Office files, Standard Search queries sources live without a Perplexity file-index copy; attachments and Project imports keep snapshots. Media connector support is unknown because the introduction excludes audio/video while the FAQ lists them. Direct media uploads are a separate workflow. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-connectfaq. - sync_interval — How often does an index refresh? [supported]: Project imports require manual reimport to refresh; no automatic sync. Live queries have no batch refresh interval. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-connectfaq. - deletion_propagation — How quickly does a deleted document disappear? [partial]: New live queries reflect source changes. Existing Project copies remain until removed or reimported; propagation timing was not measured. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-connectfaq. - index_location — Where is indexed content stored? [partial]: FAQ names AWS S3 for copied files without a region. Exact Project index, storage and backup locations remain unknown. Sources: perplexity:perplexity:p-connectfaq. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-connectfaq ### KNOW-06: Grounding and retrieval quality Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Linked source citations are documented; named-plan cross-language retrieval and observed grounding quality remain unknown. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Assistant/Deep Research with Model Hub Usage; no verified Core Suite/Enterprise Flex cross-language entitlement; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Citation links do not establish citation accuracy. The Early Access language guide does not map cross-language retrieval to a verified named-plan entitlement. - citations — Are answers linked to specific sources? [supported]: Assistant documentation describes grounded answers with linked citations; Deep Research produces cited company/web reports. Sources: glean:glean:research, glean:glean:sharing, glean:glean:r2-core-entitlements. - citation_accuracy — Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured. - cross_language — Does a question in one language find documents in another? [unknown]: The language guide labels answering across document/query languages Early Access, but its Core Suite/Enterprise Flex entitlement and enabled rollout were not established. Cross-language retrieval for those named plans remains unknown; no multilingual fixture was run. - no_answer_behaviour — Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured. - observed_accuracy — How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:research, glean:glean:sharing, glean:glean:r2-core-entitlements, glean:glean:language #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Source-linked answers are documented; retrieval quality is unmeasured. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation, Computer Microsoft 365 add-ins and Teams; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy. - Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search. - citations — Are answers linked to specific sources? [supported]: Connector answers link to files; Office and Deep Research cite source documents and web links. Citation correctness was not independently tested. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-office, perplexity:perplexity:p-research. - citation_accuracy — Do the cited passages support the answer? [unknown]: Unknown for citation_accuracy. The shared DE/FR/EN question corpus was not run. Citation correctness, cross-language retrieval, abstention and measured accuracy remain unobserved. - cross_language — Does a question in one language find documents in another? [unknown]: Unknown for cross_language. The shared DE/FR/EN question corpus was not run. Citation correctness, cross-language retrieval, abstention and measured accuracy remain unobserved. - no_answer_behaviour — Does it say when the corpus has no answer? [unknown]: Unknown for no_answer_behaviour. The shared DE/FR/EN question corpus was not run. Citation correctness, cross-language retrieval, abstention and measured accuracy remain unobserved. - observed_accuracy — How many of the question set were answered correctly? [unknown]: Unknown for observed_accuracy. The shared DE/FR/EN question corpus was not run. Citation correctness, cross-language retrieval, abstention and measured accuracy remain unobserved. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-office, perplexity:perplexity:p-research ### KNOW-07: Memory and personal context Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Glean documents personal saved and learned memory with user controls and a limited admin off switch. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite saved memory in seat and learned memory with Model Hub Usage; Enterprise Flex learned-memory rate/temporary waiver separate; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - custom_instructions — Can users set persistent instructions? [supported]: Saved preferences and explicit memories can persist across conversations. Sources: glean:glean:memory, glean:glean:r2-core-entitlements. - cross_chat_memory — Does the product remember facts across chats? [supported]: Saved and learned memories retain user work context and preferences across chats, subject to deployment availability. Sources: glean:glean:memory, glean:glean:r2-core-entitlements. - user_memory_controls — Can users view, edit and delete memories? [supported]: Users can view, edit and delete memories and control memory use in a conversation. Sources: glean:glean:memory, glean:glean:r2-core-entitlements. - admin_memory_controls — Can admins turn memory off? [partial]: Admins can disable learned memory; saved memories are user-controlled and cannot be disabled by admins through this setting. Sources: glean:glean:memory-admin, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:memory, glean:glean:r2-core-entitlements, glean:glean:memory-admin #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: supported Enterprise history and saved-memory controls are documented; Computer Brain is a Max Research Preview, and Portable local mode excludes Brain and saved memory. Availability: unknown Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation, Portable Computer local inference on supported NVIDIA Windows/Linux hardware; version=Current Enterprise memory; Enterprise Max Brain Research Preview, not general availability for the whole criterion; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=not specified; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search. - Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend. - The schema has no public/research-preview state. Mixed memory availability remains unknown at criterion level; Brain is explicitly Research Preview. - custom_instructions — Can users set persistent instructions? [supported]: Project instructions persist, with an 8,000-character limit. This does not establish organisation-wide instructions. Sources: perplexity:perplexity:p-projects. - cross_chat_memory — Does the product remember facts across chats? [supported]: History reference, saved memory and Project Brain are documented. Enterprise Brain is a Max research preview. Portable local mode excludes Brain and saved memory. Sources: perplexity:perplexity:p-memory, perplexity:perplexity:p-projects, perplexity:perplexity:p-local. - user_memory_controls — Can users view, edit and delete memories? [supported]: Users can disable, view, edit and delete saved memories. Deleted-memory logs may remain for 30 days. Sources: perplexity:perplexity:p-memory. - admin_memory_controls — Can admins turn memory off? [supported]: Admins control history reference and saved memory. Disabling organisation memory deletes existing memories and turns it off for users. Sources: perplexity:perplexity:p-memory. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-projects, perplexity:perplexity:p-memory, perplexity:perplexity:p-local ## Assistants and agents ### AGT-01: Custom assistants Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Custom agents combine instructions, models, knowledge and tools and have an internal library. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Building/Governance/Sharing in seat; builder assistance/debugging/runtime use Model Hub as applicable; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - create_assistants — Can users create assistants with instructions, knowledge and tools? [supported]: Agent Builder configures instructions, model choice, knowledge and tools, with Workflow and Auto modes. Sources: glean:glean:builder, glean:glean:agents, glean:glean:r2-core-entitlements. - creator_permissions — Can admins limit who creates them? [partial]: Admin role and agent-sharing controls regulate creation and distribution; no trial creation-boundary check was performed. Sources: glean:glean:roles, glean:glean:agent-sharing, glean:glean:r2-core-entitlements. - sharing_scope — Can assistants be shared with users, groups or everyone? [supported]: Agents have controlled sharing/edit access, including department and IdP-group audiences where enabled. Sources: glean:glean:agent-sharing, glean:glean:groups, glean:glean:r2-core-entitlements. - catalogue — Is there an internal assistant directory? [supported]: The Agent library shows accessible agents for discovery and execution. Sources: glean:glean:library, glean:glean:r2-core-entitlements. - prompt_library — Are shared prompt templates available? [partial]: The former Prompt Library was retired August 5, 2025. Reusable prompts and apps moved to Agents; use current agents/templates rather than the retired interface. Sources: glean:glean:sunset, glean:glean:library, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:builder, glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:roles, glean:glean:agent-sharing, glean:glean:groups, glean:glean:library, glean:glean:sunset #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Computer Skills and Projects package reusable instructions and context; managed Enterprise roles govern organization Skills and Plugins separately. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - create_assistants: Users create custom Skills with SKILL.md/ZIP instructions. Projects combine instructions, files and tools. These establish task packages; a separate assistant directory remains unverified. - creator_permissions: The sales-assisted Enterprise Roles & Permissions guide lists Manage organization skills for creation/modification/review. Plugin creation/publishing permissions are separate and depend on rollout. This does not establish identical self-serve controls or a universal assistant-creation role. - sharing_scope: Project owner/editor/viewer permissions and Enterprise organisation sharing apply to task context. Custom Skill publishing to groups or the organisation remains unverified. - catalogue: Computer offers Installed and Discover views with Skill search by name or description. It is a Skills catalogue; a complete directory of organization assistants with model/knowledge/tool versions was not established. Plugins arrive first on individual/self-serve Enterprise, while managed Enterprise continues Skills until its rollout. - prompt_library: Custom Skills store reusable instructions, and eligible managed Enterprise roles can manage organization Skills. This supplies reusable task instructions rather than a verified separate shared prompt-template library. - create_assistants — Can users create assistants with instructions, knowledge and tools? [partial]: Users create custom Skills with SKILL.md/ZIP instructions. Projects combine instructions, files and tools. These establish task packages; a separate assistant directory remains unverified. Sources: perplexity:perplexity:p-skills-20261026, perplexity:perplexity:p-projects-20261026. - creator_permissions — Can admins limit who creates them? [partial]: The sales-assisted Enterprise Roles & Permissions guide lists Manage organization skills for creation/modification/review. Plugin creation/publishing permissions are separate and depend on rollout. This does not establish identical self-serve controls or a universal assistant-creation role. Sources: perplexity:perplexity:p-roles-20261026. - sharing_scope — Can assistants be shared with users, groups or everyone? [partial]: Project owner/editor/viewer permissions and Enterprise organisation sharing apply to task context. Custom Skill publishing to groups or the organisation remains unverified. Sources: perplexity:perplexity:p-projects-20261026, perplexity:perplexity:p-skills-20261026. - catalogue — Is there an internal assistant directory? [partial]: Computer offers Installed and Discover views with Skill search by name or description. It is a Skills catalogue; a complete directory of organization assistants with model/knowledge/tool versions was not established. Plugins arrive first on individual/self-serve Enterprise, while managed Enterprise continues Skills until its rollout. Sources: perplexity:perplexity:p-skills-20261026, perplexity:perplexity:p-roles-20261026. - prompt_library — Are shared prompt templates available? [partial]: Custom Skills store reusable instructions, and eligible managed Enterprise roles can manage organization Skills. This supplies reusable task instructions rather than a verified separate shared prompt-template library. Sources: perplexity:perplexity:p-skills-20261026, perplexity:perplexity:p-roles-20261026. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: perplexity:perplexity:p-skills-20261026, perplexity:perplexity:p-projects-20261026, perplexity:perplexity:p-roles-20261026 ### AGT-02: Tools, actions and MCP Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Glean supports tools and external MCP with admin access controls; tool identities vary by route. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite native tools/MCP host and Developer Tools; LLM tool/API calls incur Model Hub Usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - External-tool access boundaries were not tested. Customer Key and tool-provider contracts remain separate. - builtin_tools — Which tools are built in? [supported]: Agents can search knowledge, analyze data and read/write connected records; available tools depend on enabled connectors. Sources: glean:glean:agents, glean:glean:r2-core-entitlements. - custom_actions — Can admins add API actions? [supported]: The MCP Gateway exposes customer-built read/write tools as well as connector tools. Sources: glean:glean:gateway, glean:glean:r2-core-entitlements. - mcp_client — Can it use remote MCP servers, and with what admin control? [partial]: Admins register external remote MCP servers and apply role/group controls in Glean. This pass did not execute a server call. Sources: glean:glean:gateway, glean:glean:r2-core-entitlements. - tool_auth — Do tools act as the user or as a shared account? [partial]: OAuth integrations can use Glean-managed or customer OAuth applications; agent service credentials are a distinct route. Identity must be checked per tool. Sources: glean:glean:oauth, glean:glean:r2-core-entitlements. - tool_approval — Can admins approve or block tools, and can users confirm actions before they run? [partial]: Admins control tool exposure. The Microsoft file-creation guide instructs interactive-agent builders to disable Run without user confirmation when user approval is required. Write confirmation is configurable, not an unconditional enforced rule; a universal approval policy for unattended agents remains unknown. Sources: glean:glean:gateway, glean:glean:r3-microsoft-write-confirmation, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:gateway, glean:glean:oauth, glean:glean:r3-microsoft-write-confirmation #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Computer uses built-in tools and administratively controlled MCP connectors with several authentication modes. Availability: generally-available Delivery: official-integration Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation, Portable Computer local inference on supported NVIDIA Windows/Linux hardware, Computer Microsoft 365 add-ins and Teams; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=not specified; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - The partial atomic answers state their documentation or verification limits. - Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search. - Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend. - builtin_tools — Which tools are built in? [supported]: Computer combines web research, code, data analysis, generated documents, browsers and connected apps. Portable adds local files and local MCP. Sources: perplexity:perplexity:p-computer, perplexity:perplexity:p-local. - custom_actions — Can admins add API actions? [partial]: Customers add remote MCP tools and custom Skills. A standalone arbitrary API-action editor or schema was not established. Sources: perplexity:perplexity:p-mcp, perplexity:perplexity:p-skills. - mcp_client — Can it use remote MCP servers, and with what admin control? [supported]: HTTPS MCP supports SSE and streamable HTTP. Admins enable custom connectors and manage organisation connectors; managed plans can grant role-specific runtime access. Sources: perplexity:perplexity:p-mcp, perplexity:perplexity:p-connector-rbac. - tool_auth — Do tools act as the user or as a shared account? [supported]: OAuth2, API key or no authentication. Organisation OAuth can share an admin connection or require each member's login. Shared credentials do not automatically enforce each member's source ACLs. Sources: perplexity:perplexity:p-mcp, perplexity:perplexity:p-gmail. - tool_approval — Can admins approve or block tools, and can users confirm actions before they run? [partial]: Admins disable connectors; managed RBAC gates execution. Portable requires cloud-egress approval and Office previews edits. Universal cloud action confirmation remains unverified. Sources: perplexity:perplexity:p-connector-rbac, perplexity:perplexity:p-local, perplexity:perplexity:p-office. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-computer, perplexity:perplexity:p-local, perplexity:perplexity:p-mcp, perplexity:perplexity:p-skills, perplexity:perplexity:p-connector-rbac, perplexity:perplexity:p-gmail, perplexity:perplexity:p-office ### AGT-03: Web search and deep research Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Brave is the new web-search default; OpenAI search is a legacy route under migration. Deep Research produces cited read-only reports. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=2026-10-21, after the October 19 start of OpenAI-to-Brave migration; individual migration completion unobserved; plan=Core Suite Deep Research with Model Hub Usage; Brave for new web-search setups, configured Gemini route per setup guide, legacy OpenAI only until migrated; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - The dated release governs the new-versus-legacy route distinction. No per-tenant configuration, migration completion or provider-region test was performed. - web_search — Is web search available? [supported]: Brave is the default for new web-search setups. The setup guide also documents Google Gemini. OpenAI Web Search is closed to new setups; existing instances work only until Glean migrates them to Brave, beginning October 19. Sources: glean:glean:web, glean:glean:r2-core-entitlements, glean:glean:r3-october-rollout-migration. - admin_toggle — Can admins disable it per organisation or group? [partial]: Admins select enabled search tools and publication to Assistant, Agents and MCP. Universal per-group disabling was not verified. Sources: glean:glean:web, glean:glean:r2-core-entitlements. - search_provider — Which search provider handles queries, and where? [partial]: Brave is the new default and the provider named by Deep Research; Gemini is another documented configured route. OpenAI is legacy-only during the migration that began October 19. Per-tenant migration completion and query-processing countries remain unknown. Sources: glean:glean:web, glean:glean:research, glean:glean:r2-core-entitlements, glean:glean:r3-october-rollout-migration. - deep_research — Is multi-step research with a report available? [supported]: Deep Research writes cited multi-source reports from company sources and the web; it does not write to connected systems. Sources: glean:glean:research, glean:glean:r2-core-entitlements. - web_citations — Are web sources cited? [supported]: Deep Research reports contain linked web and company citations. Sources: glean:glean:research, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:web, glean:glean:r2-core-entitlements, glean:glean:r3-october-rollout-migration, glean:glean:research #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Search and multi-step Deep Research are core functions; search routing geography is a gap. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation, Computer Microsoft 365 add-ins and Teams; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: admin_toggle, search_provider. - Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search. - web_search — Is web search available? [supported]: Enterprise Ask and Computer search the web. Projects can combine files and web research. Sources: perplexity:perplexity:p-entpro, perplexity:perplexity:p-computer. - admin_toggle — Can admins disable it per organisation or group? [unknown]: Unknown for admin_toggle. The current help pages do not establish search-backend subprocessor geography or a group-level web-search off switch. - search_provider — Which search provider handles queries, and where? [unknown]: Unknown for search_provider. The current help pages do not establish search-backend subprocessor geography or a group-level web-search off switch. - deep_research — Is multi-step research with a report available? [supported]: Deep Research creates multi-source reports with charts, executed code and downloadable files. Models are selected automatically. Sources: perplexity:perplexity:p-research, perplexity:perplexity:p-models. - web_citations — Are web sources cited? [supported]: Deep Research and Office output cite web and connected sources; accuracy was not tested. Sources: perplexity:perplexity:p-research, perplexity:perplexity:p-office. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-entpro, perplexity:perplexity:p-computer, perplexity:perplexity:p-research, perplexity:perplexity:p-models, perplexity:perplexity:p-office ### AGT-04: Workflows and automation Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: supported Workflow mode supports multi-step logic with schedule and content-event triggers. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Building, workflow mode and triggers in seat; LLM execution incurs Model Hub Usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. - workflow_builder — Is there a workflow or chain builder? [supported]: Workflow mode supports explicit steps, branches, loops and hand-offs; Auto mode builds from natural-language goals. Sources: glean:glean:agents, glean:glean:r2-core-entitlements. - scheduled_tasks — Can prompts or assistants run on a schedule? [supported]: Published agents can run on schedules after admin enablement; setup differs by Auto versus Workflow mode. Sources: glean:glean:triggers, glean:glean:r2-core-entitlements. - event_triggers — Can external events start a workflow? [supported]: Content triggers run when supported connected-system content changes; chat and form triggers are separate. Sources: glean:glean:triggers, glean:glean:r2-core-entitlements. - builder_audience — Is building aimed at business users, IT or developers? [supported]: The builder supports natural-language creation and explicit workflow editing; the documentation includes self-paced Agent Builder training. Sources: glean:glean:agents, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:triggers #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Computer supports natural-language automation, scheduled jobs and condition-based triggers. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Computer cloud tasks and scheduled automation, Portable Computer local inference on supported NVIDIA Windows/Linux hardware; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - The partial atomic answers state their documentation or verification limits. - workflow_builder — Is there a workflow or chain builder? [partial]: Users describe multi-step work in prompts and package it in Skills. A visual versioned chain builder was not established. Sources: perplexity:perplexity:p-computer, perplexity:perplexity:p-skills. - scheduled_tasks — Can prompts or assistants run on a schedule? [supported]: Recurring Computer tasks run at most hourly, up to 15 per conversation. Unattended runs use isolated agents; insufficient credits cause skips and eventual pauses. Sources: perplexity:perplexity:p-tasks. - event_triggers — Can external events start a workflow? [partial]: Enterprise overview describes email, calendar, flight-status and file-condition triggers. Per-connector event coverage and limits remain unverified. Sources: perplexity:perplexity:p-computer. - builder_audience — Is building aimed at business users, IT or developers? [supported]: Scheduling and Skills use natural language. Custom MCP requires technical server and authentication setup. Sources: perplexity:perplexity:p-tasks, perplexity:perplexity:p-skills, perplexity:perplexity:p-mcp. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-computer, perplexity:perplexity:p-skills, perplexity:perplexity:p-tasks, perplexity:perplexity:p-mcp ### AGT-05: Agentic task execution Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Auto mode agents plan and use tools, but end-to-end execution safety was not tested. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Harness/Agent Building with Model Hub Usage for LLM execution; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - agent_mode — Is there an agent mode for multi-step tasks? [supported]: Auto mode agents dynamically choose tools and delegate subtasks; Workflow mode uses explicit steps. Sources: glean:glean:agents, glean:glean:r2-core-entitlements. - visible_steps — Are steps and tool calls shown? [partial]: Workflow steps and builder preview/debugging are documented. Complete runtime visibility for every Auto action was not verified. Sources: glean:glean:builder, glean:glean:agents, glean:glean:r2-core-entitlements. - side_effect_confirmation — Must the user confirm actions with side effects? [partial]: Office creation tools describe a confirmation step before writing, without an editable inline preview. This does not establish confirmation for all scheduled operations. Sources: glean:glean:office-output, glean:glean:r2-core-entitlements. - stop_control — Can the user stop a running task? [partial]: The October 15 release documents that canceling an Assistant response terminates its tool calls and background tasks. Universal cancellation across scheduled/independent agents and every client was not verified by a fixture. Sources: glean:glean:r4-cancellation-release. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:builder, glean:glean:office-output, glean:glean:r4-cancellation-release #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Computer executes asynchronous multi-step tasks; universal confirmation and stopping behavior need a trial. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Computer cloud tasks and scheduled automation, Portable Computer local inference on supported NVIDIA Windows/Linux hardware, Computer Microsoft 365 add-ins and Teams; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: visible_steps, stop_control. - agent_mode — Is there an agent mode for multi-step tasks? [supported]: Computer runs asynchronous multi-tool tasks combining research, analysis, documents, email and follow-ups. Sources: perplexity:perplexity:p-computer. - visible_steps — Are steps and tool calls shown? [unknown]: Unknown for visible_steps. No live task was run. A universal side-effect approval policy and exact stop/rollback semantics were not retrieved. - side_effect_confirmation — Must the user confirm actions with side effects? [partial]: Office promises review before edits; Portable asks before cloud steps. Mandatory confirmation for every cloud email/browser action remains unverified. Sources: perplexity:perplexity:p-office, perplexity:perplexity:p-local. - stop_control — Can the user stop a running task? [unknown]: Unknown for stop_control. No live task was run. A universal side-effect approval policy and exact stop/rollback semantics were not retrieved. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-computer, perplexity:perplexity:p-office, perplexity:perplexity:p-local ### AGT-06: Programmable access Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Public platform APIs and a remote MCP server are documented. Availability: generally-available Delivery: native Scope: surfaces=Glean APIs and remote MCP server; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Platform/Admin/Indexing/Tools APIs in seat and LLM Client APIs/MCP with Model Hub Usage; Enterprise Flex Client APIs consume FlexCredits; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - chat_api — Is there an API for chat and assistants? [supported]: Core Suite lists Chat and Agents APIs plus platform APIs and Web SDK; LLM-using calls incur Model Hub consumption. Sources: glean:glean:core-price, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - knowledge_api — Can documents be loaded through an API? [supported]: Core Suite lists the Indexing API and Tools API; document upload APIs are linked from the file-upload guide. Sources: glean:glean:core-price, glean:glean:uploads, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - api_governance — Do audit, budgets and model rules apply to API use? [partial]: Machine-scale API usage can incur extra fees, and MCP uses user permissions. Full audit/budget/model-rule parity across API credentials was not tested. Sources: glean:glean:core-price, glean:glean:mcp, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - mcp_server — Does the product expose itself to other agents over MCP? [supported]: Glean MCP exposes search, chat, document reading and other tools to external AI hosts. Sources: glean:glean:mcp, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:core-price, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:uploads, glean:glean:mcp #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial The API is billed separately; Enterprise tenant/workspace programmability is unverified. Availability: unknown Delivery: unknown Scope: surfaces=Separately billed Perplexity API platform, not Enterprise seat workspace parity; version=not specified; plan=Separate API account/credits; Enterprise workspace parity unknown; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: knowledge_api, mcp_server. - chat_api — Is there an API for chat and assistants? [partial]: A separate API platform exists; Enterprise seats exclude API credits. This does not establish an API for Enterprise Projects or custom Skills. Sources: perplexity:perplexity:p-billing. - knowledge_api — Can documents be loaded through an API? [unknown]: Unknown for knowledge_api. Enterprise billing explicitly separates API usage. No authenticated Enterprise Projects/assistant/document API, inherited API governance matrix or Enterprise MCP-server export was retrieved. - api_governance — Do audit, budgets and model rules apply to API use? [partial]: Enterprise admins cannot manage other users' API credits through Enterprise billing. Inherited workspace audit, model and budget rules for API use remain unverified. Sources: perplexity:perplexity:p-billing. - mcp_server — Does the product expose itself to other agents over MCP? [unknown]: Unknown for mcp_server. Enterprise billing explicitly separates API usage. No authenticated Enterprise Projects/assistant/document API, inherited API governance matrix or Enterprise MCP-server export was retrieved. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-billing ## Daily work ### WORK-01: Clients and access points Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Glean has web, desktop, mobile and extension access, including managed mobile controls. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents, Glean for Desktop Windows and macOS, Glean iOS and Android, Glean browser extension and companion; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Glean surfaces included in seat; individual AI actions may incur Model Hub Usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=Windows, macOS, iOS, Android. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - web — Is a full web client available? [supported]: The full browser app provides chat, Library and agents. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements. - desktop_apps — Windows and macOS apps? [supported]: Windows and macOS desktop clients are documented. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements. - mobile_apps — iOS and Android apps with SSO? [supported]: iOS and Android apps require an active SSO-configured tenant. Sources: glean:glean:mobile, glean:glean:r2-core-entitlements. - browser_extension — Is there a browser extension or sidebar? [supported]: The extension supplies sidebar chat/search and a companion for selected text. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements. - managed_deployment — Can IT deploy and configure clients through MDM? [supported]: Mobile integrates with Intune App Protection. Managed desktop and extension deployment are linked in official deployment guidance. Sources: glean:glean:mobile, glean:glean:surfaces, glean:glean:r2-core-entitlements. - client_feature_gaps — Which features are missing on mobile? [partial]: Deep Research is web-only. Real-time voice supports web, desktop and mobile; other complete parity differences were not verified. Sources: glean:glean:research, glean:glean:voice, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements, glean:glean:mobile, glean:glean:research, glean:glean:voice #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Web, desktop and mobile clients exist, with platform differences and separate browser products. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation, Perplexity Windows/macOS clients and local-file tools, Portable Computer local inference on supported NVIDIA Windows/Linux hardware, Perplexity iOS/Android clients; voice evidence scoped to iOS; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: browser_extension, managed_deployment. - web — Is a full web client available? [supported]: Enterprise Ask, Projects and Computer are available on the web. Sources: perplexity:perplexity:p-entpro, perplexity:perplexity:p-projects. - desktop_apps — Windows and macOS apps? [supported]: Native Windows/macOS apps support local files. macOS app control differs from Windows. Portable inference requires supported NVIDIA Windows/Linux hardware. Sources: perplexity:perplexity:p-desktop, perplexity:perplexity:p-local. - mobile_apps — iOS and Android apps with SSO? [partial]: Enterprise homepage links mobile access and iOS voice is documented. Mobile SSO and Android parity were not tested. Sources: perplexity:perplexity:p-home, perplexity:perplexity:p-voice. - browser_extension — Is there a browser extension or sidebar? [unknown]: Unknown for browser_extension. No managed-client MDM/configuration package or mobile SSO test was retrieved. Comet is a separate browser product and its full enterprise entitlement matrix was not reviewed. - managed_deployment — Can IT deploy and configure clients through MDM? [unknown]: Unknown for managed_deployment. No managed-client MDM/configuration package or mobile SSO test was retrieved. Comet is a separate browser product and its full enterprise entitlement matrix was not reviewed. - client_feature_gaps — Which features are missing on mobile? [partial]: Model Council is Max/Enterprise Max on web. Portable inference requires NVIDIA Windows/Linux; desktop app control differs by OS. A complete mobile gap inventory remains unknown. Sources: perplexity:perplexity:p-models, perplexity:perplexity:p-local, perplexity:perplexity:p-desktop. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-entpro, perplexity:perplexity:p-projects, perplexity:perplexity:p-desktop, perplexity:perplexity:p-local, perplexity:perplexity:p-home, perplexity:perplexity:p-voice, perplexity:perplexity:p-models ### WORK-02: Office suite and Teams integration Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial A Microsoft Teams app is documented; connectors and file-generation tools do not establish in-Office add-ins. Availability: generally-available Delivery: official-integration Scope: surfaces=Glean in Microsoft Teams, Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite embedded Microsoft Teams and other listed surfaces; selected Assistant actions incur Model Hub Usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - word_excel_powerpoint — Does it work inside Word, Excel and PowerPoint? [unknown]: Does it work inside Word, Excel and PowerPoint? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence. - outlook — Does it work inside Outlook? [unknown]: Does it work inside Outlook? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence. - teams — Is there a Teams app or bot? [supported]: The Glean Teams app has an admin installation guide and tenant setup/consent requirements. Sources: glean:glean:teams-app, glean:glean:r2-core-entitlements. - google_workspace_apps — Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence. - licence_prerequisites — Which licences or consents are needed? [partial]: Teams requires admin deployment in a configured Glean tenant and Microsoft permissions. Extra licence charges are not numerically specified in the guide. Sources: glean:glean:teams-app, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:teams-app, glean:glean:r2-core-entitlements #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Computer has Microsoft 365 add-ins plus Teams; this requires customer Microsoft access and deployment. Availability: generally-available Delivery: official-integration Scope: surfaces=Computer Microsoft 365 add-ins and Teams; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: google_workspace_apps. - word_excel_powerpoint — Does it work inside Word, Excel and PowerPoint? [supported]: Computer add-ins draft, edit and research inside Word, Excel and PowerPoint. Enterprise Pro/Max are eligible; normal Computer credits apply. Sources: perplexity:perplexity:p-office. - outlook — Does it work inside Outlook? [supported]: Outlook add-in drafts and rewrites email using thread/attachment context. Vendor lists web, new/classic Outlook and Mac. Sources: perplexity:perplexity:p-office. - teams — Is there a Teams app or bot? [supported]: Teams app supports DMs, mentions and channel tasks, with permissioned Teams search and response posting. Sources: perplexity:perplexity:p-teams, perplexity:perplexity:p-office. - google_workspace_apps — Does it work inside Docs, Sheets or Gmail? [unknown]: Unknown for google_workspace_apps. Microsoft add-ins and Teams are documented. Equivalent in-app Google Docs/Sheets/Gmail add-ins and the complete Office version/consent matrix were not retrieved. - licence_prerequisites — Which licences or consents are needed? [partial]: Paid Perplexity Computer plan and Microsoft app access required. IT assigns Marketplace add-ins through M365 admin centre; Teams may require Entra consent. Full version/consent matrix remains unknown. Sources: perplexity:perplexity:p-office, perplexity:perplexity:p-teams. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-office, perplexity:perplexity:p-teams ### WORK-03: Translation and writing Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Browser companion translation and general writing are documented; layout-preserving document translation is unverified. Availability: generally-available Delivery: native Scope: surfaces=Glean browser extension and companion, Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite browser Companion/Sidebar surfaces included; LLM writing/translation uses configured model usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - document_translation — Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established. - translation_engine — Which engine translates? [partial]: The browser companion translates selected text through Glean. A dedicated translation service or exact translation-model route is not named here. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements. - glossaries — Are company glossaries supported? [unknown]: Are company glossaries supported? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established. - formality_and_variants — Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established. - writing_tools — Are dedicated rewrite and proofreading tools available? [partial]: Configured agents support drafting; the browser companion explains, summarizes and translates selected text. Dedicated proofreading behavior was not verified. Sources: glean:glean:surfaces, glean:glean:agents, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements, glean:glean:agents #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Office add-ins provide rewriting; a dedicated controlled document translation system was not established. Availability: generally-available Delivery: official-integration Scope: surfaces=Computer Microsoft 365 add-ins and Teams; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: document_translation, translation_engine, glossaries, formality_and_variants. - document_translation — Can whole documents be translated with formatting kept? [unknown]: Unknown for document_translation. The Office integration documents rewriting, but no dedicated document-translation service preserving layout, named translation engine, managed glossary or de-CH control matrix was retrieved. - translation_engine — Which engine translates? [unknown]: Unknown for translation_engine. The Office integration documents rewriting, but no dedicated document-translation service preserving layout, named translation engine, managed glossary or de-CH control matrix was retrieved. - glossaries — Are company glossaries supported? [unknown]: Unknown for glossaries. The Office integration documents rewriting, but no dedicated document-translation service preserving layout, named translation engine, managed glossary or de-CH control matrix was retrieved. - formality_and_variants — Can formality and regional variants (de-CH) be set? [unknown]: Unknown for formality_and_variants. The Office integration documents rewriting, but no dedicated document-translation service preserving layout, named translation engine, managed glossary or de-CH control matrix was retrieved. - writing_tools — Are dedicated rewrite and proofreading tools available? [partial]: Word/Outlook add-ins draft, rewrite, summarise and format in place. A separate proofreading service and measured quality were not established. Sources: perplexity:perplexity:p-office. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-office ### WORK-04: Image generation and editing Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Glean can generate and edit images using enabled image models. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite image generation/editing with Model Hub Usage; provider/key availability remains conditional; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - image_generation — Can users generate images, with which models? [supported]: Universal Model Key uses the managed GPT Image 2.5 or GPT Image 2 default; Customer Key admins select image models and Agents can select enabled models. Sources: glean:glean:images, glean:glean:r2-core-entitlements. - image_editing — Can users edit uploaded images? [supported]: The image guide documents editing uploaded images. Sources: glean:glean:images, glean:glean:r2-core-entitlements. - admin_control — Can admins restrict image generation? [supported]: An administrator must enable image generation and a supported image model. Sources: glean:glean:images, glean:glean:r2-core-entitlements. - usage_terms — What usage rights apply to output? [partial]: Customer rights in outputs are governed by the Terms and AI Addendum together with model-provider terms; no unique or exclusive image-output guarantee was verified. Sources: glean:glean:terms, glean:glean:ai-addendum, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:images, glean:glean:r2-core-entitlements, glean:glean:terms, glean:glean:ai-addendum #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Perplexity offers image generation with explicit enterprise commercial-use permission. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: admin_control. - image_generation — Can users generate images, with which models? [supported]: Guide lists GPT Image 1, Nano Banana, Seedream 4.5 and Auto; Nano Banana Pro on Max/Enterprise Max. Models and rolling limits may change. Sources: perplexity:perplexity:p-image. - image_editing — Can users edit uploaded images? [partial]: Follow-up edits and regeneration count as new generations. Exact uploaded-image editing operations were not tested. Sources: perplexity:perplexity:p-image. - admin_control — Can admins restrict image generation? [unknown]: Unknown for admin_control. Image generation and enterprise commercial use are documented. Exact admin image-feature permissions and every uploaded-image edit operation were not tested. - usage_terms — What usage rights apply to output? [supported]: Guide allows commercial use of Enterprise images. Terms assign output rights to the customer where law permits; third-party model terms can apply. Sources: perplexity:perplexity:p-image, perplexity:perplexity:p-terms-gb. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-image, perplexity:perplexity:p-terms-gb ### WORK-05: Voice and meetings Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Real-time voice is available with provider streaming; meeting functionality depends on key mode. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents, Glean for Desktop Windows and macOS, Glean iOS and Android; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite real-time voice/Meeting Notes with Model Hub Usage; Meeting Notes requires Universal Model Key per feature matrix; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Raw voice audio streams to the configured model provider and is not stored according to the voice guide; transcripts follow chat retention. - dictation — Can users dictate prompts? [unknown]: Can users dictate prompts? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested. - read_aloud — Can answers be read aloud? [partial]: Real-time voice speaks its responses; a separate read-aloud control for arbitrary text responses was not established. Sources: glean:glean:voice, glean:glean:r2-core-entitlements. - voice_conversation — Is a live voice mode available? [supported]: Interactive voice supports web, desktop and mobile, with interruptible spoken replies and a chat transcript. It does not invoke a chosen published agent. Sources: glean:glean:voice, glean:glean:r2-core-entitlements. - meeting_summaries — Are meetings transcribed and summarised? [partial]: The key matrix lists Meeting Notes as generally available with Universal Model Key and unsupported with Customer Key. Recording/language behavior was not tested. Sources: glean:glean:key-matrix, glean:glean:r2-core-entitlements. - swiss_german_speech — Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:voice, glean:glean:r2-core-entitlements, glean:glean:key-matrix #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise voice-conversation entitlement remains unknown. Uploaded recordings separately support transcription and queries; automatic meeting capture remains unverified. Availability: unknown Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Perplexity iOS/Android clients; voice evidence scoped to iOS; version=not specified; plan=Enterprise Pro / Max; consumer iOS voice does not establish Enterprise entitlement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: dictation, read_aloud, voice_conversation, swiss_german_speech. - The consumer iOS guide is not evidence of Enterprise Pro/Max voice entitlement or Enterprise SSO parity. - dictation — Can users dictate prompts? [unknown]: Unknown for dictation. iOS voice and file transcription are documented. Enterprise-specific voice entitlement, read-aloud controls and Swiss German recognition were not tested. - read_aloud — Can answers be read aloud? [unknown]: Unknown for read_aloud. iOS voice and file transcription are documented. Enterprise-specific voice entitlement, read-aloud controls and Swiss German recognition were not tested. - voice_conversation — Is a live voice mode available? [unknown]: Unknown. The public iOS Voice Assistant guide does not establish Enterprise Pro/Max voice-conversation or Enterprise SSO entitlement, and no Enterprise voice fixture was run. - meeting_summaries — Are meetings transcribed and summarised? [partial]: Uploaded audio/video can be transcribed with speaker recognition and queried. Automatic meeting capture and Swiss German quality remain unverified. Sources: perplexity:perplexity:p-files. - swiss_german_speech — Is Swiss German speech recognised? [unknown]: Unknown for swiss_german_speech. iOS voice and file transcription are documented. Enterprise-specific voice entitlement, read-aloud controls and Swiss German recognition were not tested. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-files ### WORK-06: Data analysis and document output Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Data analysis and Office file output are documented, with spreadsheet and template limitations. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Assistant/Canvas/document output with Model Hub Usage; provider/tool prerequisites apply; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - No fixture analysis or output-file inspection. Code-interpreter provider and retention differ by route. - data_analysis — Can it analyse spreadsheets with executed code? [supported]: Thinking-mode uploaded spreadsheets can use a per-user/session sandbox. Indexed spreadsheets may be truncated and cross-indexed-file numeric aggregation is not supported by the documented Data Analysis route. Sources: glean:glean:analysis, glean:glean:r2-core-entitlements. - charts — Can it produce charts? [unknown]: The Data Analysis and Office-output guides were checked, but chart generation and chart-file fidelity were not established or observed in this pass. - office_file_output — Can it create Word, Excel or PowerPoint files? [supported]: Enabled tools create Word documents, Excel workbooks and PowerPoint decks, saved/downloaded through the documented route. Arbitrary Word/Excel template population is not supported by create tools. Sources: glean:glean:office-output, glean:glean:r2-core-entitlements. - canvas_editing — Is there a document or canvas editor for iterating on output? [supported]: Slide generation creates decks in Canvas for refinement and export; exact themes and embedded elements are not guaranteed. Sources: glean:glean:office-output, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:analysis, glean:glean:r2-core-entitlements, glean:glean:office-output #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Computer and assets create Office files with previews, version history and prompt-based iteration. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation, Computer Microsoft 365 add-ins and Teams; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - The partial atomic answers state their documentation or verification limits. - Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search. - data_analysis — Can it analyse spreadsheets with executed code? [partial]: Computer/Deep Research execute analysis code; Office add-in reads/writes Excel. Correctness and formula preservation were not benchmarked. Sources: perplexity:perplexity:p-research, perplexity:perplexity:p-computer, perplexity:perplexity:p-office. - charts — Can it produce charts? [partial]: Deep Research generates charts; assets insert visuals/tables and PowerPoint can use workbook context. Chart accuracy was not observed. Sources: perplexity:perplexity:p-research, perplexity:perplexity:p-assets, perplexity:perplexity:p-office, perplexity:perplexity:p-models. - office_file_output — Can it create Word, Excel or PowerPoint files? [supported]: DOCX, PDF, XLSX, PPTX and HTML output; Google Drive export when connected. Sources: perplexity:perplexity:p-assets. - canvas_editing — Is there a document or canvas editor for iterating on output? [supported]: Preview, follow-up edits and version history support iteration. Specific templates and direct manual editing require downloaded files and external software. Sources: perplexity:perplexity:p-assets. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-research, perplexity:perplexity:p-computer, perplexity:perplexity:p-office, perplexity:perplexity:p-assets, perplexity:perplexity:p-models ### WORK-07: Sharing and team spaces Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Viewer chat sharing documents recipient-source redaction; current Projects and group-chat plan entitlements remain unknown. Availability: beta Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Assistant Viewer sharing; current Projects and Team-chat Editor entitlement under Core Suite/Enterprise Flex unverified; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Viewer redaction must not be generalized to Team-chat Editors. Projects and Team-chat commercial/rollout entitlements remain unknown; no two-user fixture was run. - share_chats — Can chats be shared inside the organisation? [supported]: Users can share chats with users, departments or the organization, with Viewer read-only access. Sources: glean:glean:sharing, glean:glean:r2-core-entitlements. - team_spaces — Are shared projects or workspaces available? [unknown]: The Projects guide describes gradual enablement but does not establish a current named Core Suite/Enterprise Flex entitlement. Shared-project availability remains unknown. - group_chat — Can several people chat together with the AI? [unknown]: The Team chat guide describes a beta enabled for selected users, but its current Core Suite/Enterprise Flex entitlement was not established. Multi-user AI chat availability for a named plan remains unknown. - share_permission_boundary — Does sharing respect the recipient's access to sources? [partial]: For Viewer chat sharing, the guide documents redaction of inaccessible citations and content. That finding does not establish the distinct Team-chat Editor entitlement or its availability for a Core Suite/Enterprise Flex tenant. No cross-group sharing test was run. Sources: glean:glean:sharing, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sharing, glean:glean:r2-core-entitlements, glean:glean:projects, glean:glean:team-chat #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Projects and organisation links enable collaboration; answer-sharing can cross source ACLs. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation, Computer Microsoft 365 add-ins and Teams; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - The partial atomic answers state their documentation or verification limits. - Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search. - share_chats — Can chats be shared inside the organisation? [supported]: Organisation-only and public links exist. Turning public sharing off does not revoke existing public links. Sources: perplexity:perplexity:p-security-hub. - team_spaces — Are shared projects or workspaces available? [supported]: Private-by-default Projects share files, sessions, tasks and instructions through owner/editor/viewer roles. Sources: perplexity:perplexity:p-projects. - group_chat — Can several people chat together with the AI? [partial]: Teams supports Computer in chats and channels. Concurrent multi-user AI conversation in the Perplexity web client remains unverified. Sources: perplexity:perplexity:p-teams. - share_permission_boundary — Does sharing respect the recipient's access to sources? [supported]: Shared answers can reveal connector content without permission to open the original file. Static Project copies use Project membership; source ACLs alone do not protect shared answers. Sources: perplexity:perplexity:p-connectors, perplexity:perplexity:p-connectfaq. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-security-hub, perplexity:perplexity:p-projects, perplexity:perplexity:p-teams, perplexity:perplexity:p-connectors, perplexity:perplexity:p-connectfaq ### WORK-08: Interface languages and accessibility Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial German, French, Italian and English end-user UIs are documented; admin setup is not localized. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite client surfaces; detailed language/localization entitlements not separately mapped by plan; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - The language/accessibility pages describe the common product, without a separate Core Suite/Enterprise Flex localization entitlement matrix. - ui_languages — Which UI languages are offered? [supported]: The support matrix lists English, German, French and Italian UI among other locales. Sources: glean:glean:language, glean:glean:r2-core-entitlements. - dach_language_quality — Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? The locale matrix and accessibility statement were checked, but translation completeness and naturalness were not observed in a logged-in German/French/Italian UI. - accessibility_statement — Is there a WCAG conformance statement? [partial]: Glean maintains a VPAT 2.5 ACR covering WCAG 2.0/2.1/2.2 A and AA, obtainable through the Trust Center; the report was not reviewed. Sources: glean:glean:accessibility, glean:glean:r2-core-entitlements. - admin_ui_languages — Is the admin interface available in German? [unsupported]: The language guide explicitly says external help documentation and admin workspace setup are not yet localized. Sources: glean:glean:language, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:language, glean:glean:r2-core-entitlements, glean:glean:accessibility #### Perplexity Enterprise Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ## Administration and governance ### ADM-01: Single sign-on and authentication Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial SSO is mandatory with OIDC/SAML and identity-provider MFA and conditional access. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect includes SSO and role access; detailed IdP policy setup is separately documented; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - No SSO trial login was performed. - sso_protocols — Which SSO protocols and identity providers work? [supported]: OIDC and SAML work with Entra ID, Google, Okta, OneLogin and generic SAML providers as documented. Sources: glean:glean:sso, glean:glean:r2-core-entitlements. - sso_plan — Which plan includes SSO? [partial]: SSO is mandatory during deployment setup; no separate SSO price or plan gate is given in this guide. Sources: glean:glean:sso, glean:glean:r2-core-entitlements. - mfa — Can MFA be enforced? [supported]: Glean recommends enforcing MFA through the configured identity provider. Sources: glean:glean:sso, glean:glean:r2-core-entitlements. - conditional_access — Do Entra conditional-access policies apply? [supported]: Glean recommends appropriately secure IdP conditional-access policies; mobile documents Intune-compatible sign-in. Sources: glean:glean:sso, glean:glean:mobile, glean:glean:r2-core-entitlements. - domain_capture — Can the company claim its email domain? [partial]: Glean checks the user email domain against the expected customer domain before issuing a login cookie; broader domain-capture/migration semantics were not established. Sources: glean:glean:sso, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sso, glean:glean:r2-core-entitlements, glean:glean:mobile #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Paid Enterprise SSO and DNS-verified domains exist; enforcement details need a tenant check. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: mfa, conditional_access. - sso_protocols — Which SSO protocols and identity providers work? [partial]: Enterprise material names SAML SSO; setup permits one identity provider by default. Exact protocol versions and OIDC support matrix were not retrieved. Sources: perplexity:perplexity:p-hub-faq, perplexity:perplexity:p-sso. - sso_plan — Which plan includes SSO? [supported]: SSO is available for paid organisations, scoped here to Enterprise Pro/Max. Sources: perplexity:perplexity:p-sso. - mfa — Can MFA be enforced? [unknown]: Unknown for mfa. Paid SSO and DNS domain verification are documented. Exact supported protocol versions, customer-enforced MFA and Entra conditional-access behavior were not verified. - conditional_access — Do Entra conditional-access policies apply? [unknown]: Unknown for conditional_access. Paid SSO and DNS domain verification are documented. Exact supported protocol versions, customer-enforced MFA and Entra conditional-access behavior were not verified. - domain_capture — Can the company claim its email domain? [partial]: Admins verify domains by DNS TXT. Users must be invited for SSO; verification does not establish capture of every personal account on that domain. Sources: perplexity:perplexity:p-sso. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-hub-faq, perplexity:perplexity:p-sso ### ADM-02: User provisioning and lifecycle Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content. #### Glean Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Core SCIM provisioning and legacy role mapping are documented separately from the gradually rolled-out managed Roles & Permissions directory-group controls. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Legacy SCIM route: 50 seats or one Enterprise Max seat per SCIM guide; new directory groups/custom roles only on eligible sales-assisted managed plans after UI upgrade; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: jit_provisioning. - New directory-group/custom-role capability is not inferred from the older numeric SCIM threshold. The guides describe different UI generations; no rollout completion is assumed. - scim — Is SCIM provisioning supported? [partial]: The SCIM guide documents provisioning for organizations with at least 50 seats or one Max seat. This is not evidence that self-serve Pro/Max includes the newer custom-role or directory-group controls; those depend on eligible sales-assisted plans and UI upgrade. Sources: perplexity:perplexity:p-scim, perplexity:perplexity:p-roles-rollout-correction. - group_sync — Are identity-provider groups synced? [partial]: The new Roles & Permissions guide supports upstream, read-only SCIM directory groups on eligible managed plans. Its explicit gradual-upgrade notice reconciles this with the legacy guide's Admin/Member role mapping; entitlement and UI generation must be checked for a specific tenant. Sources: perplexity:perplexity:p-scim, perplexity:perplexity:p-roles-rollout-correction. - jit_provisioning — Are users created at first login? [unknown]: Unknown for jit_provisioning. SCIM and roles pages describe different plan generations. JIT behaviour and complete departing-user/shared-asset reassignment were not verified. - deprovisioning — What happens to a removed user's data and shared assets? [partial]: SCIM manages account lifecycle; departing members lose organisation memory and credits do not transfer. Shared Project ownership and data reassignment remain unverified. Sources: perplexity:perplexity:p-scim, perplexity:perplexity:p-memory, perplexity:perplexity:p-credits. - seat_assignment — Can admins assign and reclaim seats? [supported]: Admins add/remove users. Removal frees a seat but does not lower the paid seat count or refund the current term; billing reductions apply next period. Sources: perplexity:perplexity:p-billing. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-scim, perplexity:perplexity:p-roles, perplexity:perplexity:p-memory, perplexity:perplexity:p-credits, perplexity:perplexity:p-billing, perplexity:perplexity:p-roles-rollout-correction ### ADM-03: Roles, groups and feature permissions Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Glean has delegated admin roles, IdP-group permissions and feature access controls. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect/Agent Governance role controls; department and IdP group policy configuration as documented; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - No two-group restriction-enforcement test. - admin_roles — Which admin roles exist, and can admin rights be delegated? [supported]: Setup Admin, Admin, Super Admin and specialist moderators have documented scopes; only Super Admin can assign certain privileges. Sources: glean:glean:roles, glean:glean:r2-core-entitlements. - groups — Can permissions be set per group? [supported]: Direct and IdP-group roles combine, with highest-precedence primary roles and union of secondary roles. Group permission behavior is feature-flag dependent. Sources: glean:glean:groups, glean:glean:r2-core-entitlements. - feature_toggles — Which features can be switched on or off per group? [partial]: Member permissions include content and agent creation; model access, scheduled triggers and beta features have specific controls. Every feature/group combination was not verified. Sources: glean:glean:users, glean:glean:groups, glean:glean:r2-core-entitlements. - multi_entity — Can subsidiaries or departments be separated within one contract? [partial]: Terms permit affiliates to use or order the service, while separate subsidiary data partitions within one contract were not established. Sources: glean:glean:terms, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:roles, glean:glean:r2-core-entitlements, glean:glean:groups, glean:glean:users, glean:glean:terms #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Sales-assisted Roles & Permissions provides delegated roles and group-based feature grants. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Sales-assisted Enterprise; custom roles/groups and SCIM sync depend on contracted plan; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: multi_entity. - admin_roles — Which admin roles exist, and can admin rights be delegated? [supported]: Admin, Member and Billing Admin base roles plus custom roles and delegated permissions. Member applies to everyone; grants are additive. Sources: perplexity:perplexity:p-roles. - groups — Can permissions be set per group? [supported]: Custom roles assign users/groups; SCIM groups are read-only in Perplexity. Availability depends on the managed contract. Sources: perplexity:perplexity:p-roles. - feature_toggles — Which features can be switched on or off per group? [partial]: Organisation master switches bound Computer/Comet grants; connector RBAC enforces runtime permissions. Full group matrix and group model settings remain unverified. Sources: perplexity:perplexity:p-roles, perplexity:perplexity:p-connector-rbac. - multi_entity — Can subsidiaries or departments be separated within one contract? [unknown]: Unknown for multi_entity. New Roles & Permissions are sales-assisted and staged. One-contract multi-entity isolation and the complete group feature matrix were not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-roles, perplexity:perplexity:p-connector-rbac ### ADM-04: Usage and adoption analytics Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Insights provides adoption and individual activity reporting with CSV export. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Billing & Insights included in seat; Enterprise Flex Admin console/Insights platform separate from usage rates; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - adoption_dashboard — Is there an adoption dashboard? [supported]: Insights includes daily, weekly and monthly active users and adoption metrics. Sources: glean:glean:insights, glean:glean:r2-core-entitlements. - breakdowns — Can usage be broken down by group, model, feature and assistant? [partial]: Department filters and per-person Assistant, search, agent and MCP activity are documented. Model usage is a separate dashboard; a unified breakdown by every requested dimension was not verified. Sources: glean:glean:insights, glean:glean:core-price, glean:glean:r2-core-entitlements. - export — Can usage data be exported? [supported]: The All signed up users table exports CSV; customer event delivery supports downstream analysis. Sources: glean:glean:insights, glean:glean:events, glean:glean:r2-core-entitlements. - privacy_modes — Can per-person reporting be limited or pseudonymised? [partial]: Departments under five users are grouped. The same guide documents named user activity; an organization-wide pseudonymous mode was not established. Sources: glean:glean:insights, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:insights, glean:glean:r2-core-entitlements, glean:glean:core-price, glean:glean:events #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise Insights offers adoption and per-user usage exports for eligible organisations. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise with 50 seats or at least one Enterprise Max; admins; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: privacy_modes. - adoption_dashboard — Is there an adoption dashboard? [supported]: Eligible admins with 50 seats or one Max see Insights users, monthly active users, monthly queries and weekly feature use. Sources: perplexity:perplexity:p-analytics. - breakdowns — Can usage be broken down by group, model, feature and assistant? [partial]: Feature, internal-files/web and per-user 7/30-day queries documented. Group, model and assistant dimensions remain unverified. Sources: perplexity:perplexity:p-analytics. - export — Can usage data be exported? [partial]: Usage tables can be filtered and exported. Exact download format/schema was not retrieved. Sources: perplexity:perplexity:p-analytics. - privacy_modes — Can per-person reporting be limited or pseudonymised? [unknown]: Unknown for privacy_modes. Insights exports and per-user reporting are documented, but a group/model/assistant breakdown and customer pseudonymisation controls were not retrieved. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-analytics ### ADM-05: Spend controls and cost allocation Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Usage limits can alert or block; team limits are per-member defaults rather than pooled team budgets. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite / Enterprise Flex; legacy Enterprise exclusions stated; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - cost_visibility — Can admins see cost or consumption per user and group? [supported]: Usage dashboards expose user/team/agent consumption in dollars or FlexCredits depending on plan. Sources: glean:glean:limits. - budgets — Can budgets be set per user or group? [supported]: Organization, user, department/IdP-group and agent monthly limits are documented for Core Suite/Enterprise Flex; legacy Enterprise lacks user/agent limits. Sources: glean:glean:limits. - budget_enforcement — Does reaching a budget alert, block or downgrade? [supported]: An optional block stops later billable requests after the running action completes. Alert-only is also available; some overage can occur. Sources: glean:glean:limits. - chargeback — Can costs be exported per cost centre? [unknown]: Can costs be exported per cost centre? The usage-limit and pricing guides were checked; cost-center chargeback export and cost allocation outside current department/group metadata were not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:limits #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Computer credits have user/group caps and organisation funding limits, with asynchronous authorization refresh. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation; version=Named usage-limit and funding controls; purchased-pool expiry unverified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: chargeback. - Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search. - Purchased-pool expiry is explicitly excluded from the confirmed budget-control finding. Monthly seat grants separately expire at cycle end. - cost_visibility — Can admins see cost or consumption per user and group? [partial]: Credits page shows user grants/use/remainder, group allocations, pool usage and applied limits. This is credit reporting, not a complete currency chargeback ledger. Sources: perplexity:perplexity:p-credits. - budgets — Can budgets be set per user or group? [supported]: Named pool caps assign users/groups. Highest group limit wins; personal override precedes group, organisation default and legacy fallback. Auto-refill has a monthly reload limit. Sources: perplexity:perplexity:p-credits. - budget_enforcement — Does reaching a budget alert, block or downgrade? [partial]: An empty pool or applicable cap blocks further use; funding or raising limits restores access, subject to asynchronous authorization/SCIM refresh. Purchased-pool expiry is unknown: the guide body says 12 months of inactivity and its FAQ says no current expiry. No non-expiry guarantee or overshoot bound is asserted. Sources: perplexity:perplexity:p-credits. - chargeback — Can costs be exported per cost centre? [unknown]: Unknown for chargeback. Credit limits are documented, but no complete cost-centre chargeback export schema or measured enforcement/cache latency was retrieved. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-credits ### ADM-06: Audit logs and compliance export Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Administrative change logs have documented CSV export and retention. Prompt/response compliance logging remains unknown because source scopes conflict. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect administrative audit logs; no verified prompt/response compliance-logging finding; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Only administrative/configuration events, their export and their stated retention are positive findings. Content logging, its compliance integrity model, eDiscovery and legal hold remain unverified. - admin_events — Are admin and security events logged? [supported]: Admin Audit Logs record configuration changes by admins and Glean support, excluding end-user events. Default retention is 30 days. Sources: glean:glean:audit, glean:glean:r2-core-entitlements. - content_logging — Can prompts and answers be retained for compliance, and is it configurable? [unknown]: Prompt/response retention and its configuration remain unknown. The deployment comparison says individual queries/responses are not logged, while Customer Event documentation describes CHAT response content and the history guide separates that logging from history. Their deployment/system scopes were not reconciled. - siem_export — Can logs stream to a SIEM or be exported? [partial]: The administrative audit-log guide documents self-serve CSV export. For Glean-hosted deployments, ongoing delivery of administrative logs can be configured by the account team and is not enabled by default or self-serve. This finding makes no prompt/response or Customer Event export guarantee. Sources: glean:glean:audit, glean:glean:r2-core-entitlements. - ediscovery — Are eDiscovery and legal hold supported? [unknown]: Are eDiscovery and legal hold supported? Administrative and Customer Event documentation was checked. eDiscovery/legal-hold behavior, integrity guarantees and per-destination content-log retention were not established. - log_retention — How long are logs kept? [partial]: Administrative audit logs have a documented 30-day default; extended periods require arrangement. Customer Event/content-log retention is unknown and no common retention term for all logs is inferred. Sources: glean:glean:audit, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:audit, glean:glean:r2-core-entitlements, glean:glean:deploy, glean:glean:events, glean:glean:history #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Eligible enterprises can stream content-bearing audit events to a SIEM; this enables admin access to prompts and answers. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise with 50 seats or one Enterprise Max; audit webhook enabled; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: ediscovery. - admin_events — Are admin and security events logged? [supported]: Events cover login, settings, membership, roles/groups, files, connectors and Computer tasks/actions/errors. Sources: perplexity:perplexity:p-audit. - content_logging — Can prompts and answers be retained for compliance, and is it configurable? [partial]: Query payload includes text; answer payload includes full answer and model. Audit configuration enables export. Fine-grained content exclusions remain unverified; admin-private chat cannot be assumed. Sources: perplexity:perplexity:p-audit, perplexity:perplexity:p-roles. - siem_export — Can logs stream to a SIEM or be exported? [supported]: Realtime HTTP POST JSON with bearer/custom auth; Splunk HEC supported. Slack truncates metadata to 500 characters/value and 2,500 total, so it is not a full-content archive. Sources: perplexity:perplexity:p-audit. - ediscovery — Are eDiscovery and legal hold supported? [unknown]: Unknown for ediscovery. Audit webhooks are documented. Vendor log retention, replay guarantees, tamper resistance, legal hold and an eDiscovery integration were not retrieved. - log_retention — How long are logs kept? [partial]: Guide tells customers to retain/export logs long term. Vendor retention, replay window and immutability were not retrieved. Sources: perplexity:perplexity:p-audit. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-audit, perplexity:perplexity:p-roles ### ADM-07: Data loss prevention and personal data Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Protect+ can flag or block configured sensitive patterns in prompts; file coverage and Swiss-fixture outcomes are unknown. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Enterprise Flex + Protect+ site-wide annual add-on; basic Core Suite CSV protection is a different mechanism; add_ons=Glean Protect+ AI security; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Prompt-only pattern policy is not evidence that file contents are filtered before every model call. No personal-data fixture was run. - pii_detection — Is personal data detected in prompts and files? [partial]: Prompt-only regex policy covers configured PII, credentials, IBAN and government-ID patterns. Templates start disabled; this policy excludes retrieved data and generated responses. Sources: glean:glean:pii, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - pii_action — Is it redacted, masked, blocked or only warned? [supported]: Admins choose monitoring with findings or immediate blocking of the run; the guide does not promise automatic redaction for this policy. Sources: glean:glean:pii, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - custom_patterns — Can admins add custom patterns or terms? [supported]: Admins can define RE2 pattern groups and test patterns before enabling them. Sources: glean:glean:pii, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - dlp_integration — Does it integrate with an existing DLP product? [partial]: Protect+ documents AI security integrations including Palo Alto Networks in the product/security material. Purview/Netskope integration and exact enterprise entitlement were not verified. Sources: glean:glean:protect, glean:glean:subprocessors, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - filter_location — Where does filtering run? [unknown]: Where does filtering run? Protect+ and prompt-policy guides were checked. Filtering location, upload scanning by this policy and Swiss AHV/IBAN behavior were not observed. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:pii, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:protect, glean:glean:subprocessors #### Perplexity Enterprise Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### ADM-08: AI policy and guardrails Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise instructions and configurable AI security policies are documented. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Enterprise Flex Assistant instructions; Protect+ site-wide annual add-on for security monitoring/blocking; add_ons=Protect+ for AI security findings; not required for basic custom instructions; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Model-followed instructions are distinct from policy enforcement. - org_instructions — Can admins set organisation-wide instructions? [supported]: Admins can configure up to five enterprise custom instructions for Assistant. Sources: glean:glean:org-instructions, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - usage_notice — Can users be required to accept a usage policy? [unknown]: Can users be required to accept a usage policy? The custom-instruction and AI security guides were checked; a mandatory acceptable-use acknowledgement flow was not established. - content_filters — Are content filters configurable? [supported]: Protect+ policies can monitor/block configured sensitive prompts and restrict topics; enforcement depends on enabled policy. Sources: glean:glean:pii, glean:glean:protect, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - violation_reporting — Are policy hits visible to admins? [supported]: Monitoring creates admin findings with matched patterns, snippets and conversation links. Sources: glean:glean:pii, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:org-instructions, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:pii, glean:glean:protect #### Perplexity Enterprise Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ## Data protection and sovereignty ### DATA-01: Hosting location and data residency Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Hosting is region-selectable, but storage, model processing and remote support must be scoped separately. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Glean Hosted regional single-tenant hosting included; Customer Hosted and provider regions remain contract/key choices; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - storage_region — Where are chats, files and indexes stored? [partial]: Tenant storage and index follow the selected isolated GCP/AWS deployment; the public GCP list includes Netherlands, Belgium and Frankfurt. Actual contracted country was not selected. Sources: glean:glean:deploy, glean:glean:regions, glean:glean:r2-core-entitlements. - inference_region — Where do model calls run, per provider? [partial]: Model routes depend on cloud and key mode; GCP/AWS Customer Key has cross-cloud restrictions. The subprocessor list allows customer-selected provider locations but does not establish every model remains in EU/CH. Sources: glean:glean:models, glean:glean:subprocessors, glean:glean:r2-core-entitlements. - backups_logs_region — Where are backups, logs and telemetry? [partial]: Deployment documentation lists backups up to seven days but no full country map for backups, telemetry and central services was established. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements. - support_access_region — From where can vendor staff access data? [supported]: The subprocessor list names the Indian affiliate for remote support/security/debugging; the SLA names California and Bangalore support locations. Sources: glean:glean:subprocessors, glean:glean:sla, glean:glean:r2-core-entitlements. - swiss_hosting — Is Swiss hosting available? [unknown]: Is Swiss hosting available? Region and deployment pages were checked; Swiss hosting, exact backup/log/telemetry geography and all model-provider regional exceptions were not established. - residency_plan — Which plan or option provides residency? [partial]: Both vendor-hosted and customer-cloud modes offer region selection. Prices, thresholds and per-model regional conditions remain contractual. Sources: glean:glean:deploy, glean:glean:terms, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:deploy, glean:glean:regions, glean:glean:r2-core-entitlements, glean:glean:models, glean:glean:subprocessors, glean:glean:sla, glean:glean:terms #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial AWS storage is named for connector copies; a full cloud residency commitment is unavailable. Availability: unknown Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Portable Computer local inference on supported NVIDIA Windows/Linux hardware; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=not specified; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: backups_logs_region, swiss_hosting, residency_plan. - Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search. - Hosted functions use Perplexity cloud services; Portable local execution is device-local on supported NVIDIA hardware. Portable is not a self-hosted Enterprise backend. - storage_region — Where are chats, files and indexes stored? [partial]: FAQ names AWS S3 for connector copies without a region. Cloud chat/index residency and EU/Swiss SKU remain unknown; Portable local files/models can remain on the customer's device. Sources: perplexity:perplexity:p-connectfaq, perplexity:perplexity:p-local. - inference_region — Where do model calls run, per provider? [partial]: Portable local inference runs on the customer's device; approved cloud steps leave it. Cloud per-provider inference countries remain unknown. Sources: perplexity:perplexity:p-local. - backups_logs_region — Where are backups, logs and telemetry? [unknown]: Unknown for backups_logs_region. Cloud connector copies use AWS S3, but no binding Enterprise storage/inference/backups/logs/support region matrix or Swiss/EU residency SKU was retrieved. Portable local execution is scoped separately. - support_access_region — From where can vendor staff access data? [partial]: Security material describes just-in-time scoped staff production access, without access countries or customer region restrictions. Sources: perplexity:perplexity:p-security. - swiss_hosting — Is Swiss hosting available? [unknown]: Unknown for swiss_hosting. Cloud connector copies use AWS S3, but no binding Enterprise storage/inference/backups/logs/support region matrix or Swiss/EU residency SKU was retrieved. Portable local execution is scoped separately. - residency_plan — Which plan or option provides residency? [unknown]: Unknown for residency_plan. Cloud connector copies use AWS S3, but no binding Enterprise storage/inference/backups/logs/support region matrix or Swiss/EU residency SKU was retrieved. Portable local execution is scoped separately. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-connectfaq, perplexity:perplexity:p-local, perplexity:perplexity:p-security ### DATA-02: Deployment options Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Glean documents dedicated vendor hosting and Glean-operated deployment in customer cloud accounts. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Glean Hosted single tenant; separately contracted Customer Hosted private-cloud configuration under Core Suite/Enterprise Flex; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - multi_tenant_saas — Is a shared SaaS offered? [unsupported]: Deployment documentation explicitly says Glean uses single-tenant infrastructure in both supported modes. This is not a shared tenant offer. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - dedicated_instance — Is a dedicated single-tenant instance offered, from what size? [supported]: Glean Hosted runs isolated customer infrastructure in Glean cloud accounts; the public guide gives no numerical seat threshold. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - customer_cloud — Can it run in the customer's own cloud account, from what size? [supported]: Customer Hosted, formerly Cloud-Prem, runs a Glean-managed tenant in customer GCP or AWS. Glean handles upgrades and keeps support access; seat/contract minimum is not published. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. - on_premise — Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found. - air_gapped — Can it run without internet access? [unknown]: Can it run without internet access? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found. - mode_feature_gaps — Which features are missing outside SaaS? [partial]: The guide describes the same product in both modes, but key/provider matrices document cloud and feature differences. Customer Hosted cannot be independently patched or re-architected by the customer. Sources: glean:glean:deploy, glean:glean:key-matrix, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:key-matrix #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Cloud Enterprise and Portable local execution coexist; local mode is not a complete hosted Enterprise replacement. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Computer cloud tasks and scheduled automation, Portable Computer local inference on supported NVIDIA Windows/Linux hardware; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=not specified; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: dedicated_instance, customer_cloud. - multi_tenant_saas — Is a shared SaaS offered? [partial]: Enterprise is vendor-hosted. Computer cloud tasks have isolated per-session environments; complete SaaS multi-tenancy architecture was not published in the inspected guide. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-computer. - dedicated_instance — Is a dedicated single-tenant instance offered, from what size? [unknown]: Unknown for dedicated_instance. Portable Computer supports local execution, but no whole-Enterprise single-tenant, customer-cloud, on-prem or air-gap deployment terms or seat floor were retrieved. - customer_cloud — Can it run in the customer's own cloud account, from what size? [unknown]: Unknown for customer_cloud. Portable Computer supports local execution, but no whole-Enterprise single-tenant, customer-cloud, on-prem or air-gap deployment terms or seat floor were retrieved. - on_premise — Can the whole platform run on customer infrastructure, from what size? [partial]: Portable runs model, agent, scheduler, queue, local index and sandbox on customer hardware. Whole Enterprise control plane/Projects/SSO hosting and seat minimum remain unverified. Sources: perplexity:perplexity:p-local. - air_gapped — Can it run without internet access? [partial]: Local tasks do not need a cloud round trip after setup. Sign-in, model/engine downloads and cloud steps need internet. Fully air-gapped Enterprise operation and offline licence lifetime remain unknown. Sources: perplexity:perplexity:p-local. - mode_feature_gaps — Which features are missing outside SaaS? [supported]: Local mode excludes Brain/saved memory and loads one smaller model at a time. Web research, frontier models or cloud tools may require approved, credit-consuming escalation. Sources: perplexity:perplexity:p-local. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-computer, perplexity:perplexity:p-local ### DATA-03: Training use and provider retention Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial The AI Addendum prohibits model training and scopes provider retention commitments to Glean-key use, with exceptions. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Any contracted plan incorporating the AI Addendum; Glean model key unless Customer Key explicitly discussed; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - vendor_training — Does the vendor train on customer content? [supported]: AI Addendum section 3(a)(i) prohibits Glean from using Customer Data to train, retrain, improve or fine-tune AI Models. Sources: glean:glean:ai-addendum. - provider_training — Do model providers train on it under this product's contracts? [supported]: For Glean model-key service, Glean contracts with providers to prohibit that training. Customer Key access remains the customer responsibility under section 4. Sources: glean:glean:ai-addendum. - provider_retention — How long do model providers keep prompts, including for abuse monitoring? [partial]: Glean-key section 3(b) prohibits stored/logged inputs and outputs except legal or trust-and-safety necessity. The Data Analysis guide also describes up to 30-day retention for abuse-flagged files. Sources: glean:glean:ai-addendum, glean:glean:analysis. - zero_retention — Is zero data retention available, and on which plan? [partial]: Zero-day retention is a contractual Glean-key commitment subject to law and trust/safety exceptions; it is not a blanket guarantee for Customer Key or every file-processing tool. Sources: glean:glean:ai-addendum, glean:glean:analysis. - human_review — Can provider staff review content? [unknown]: Can provider staff review content? The AI Addendum and Data Analysis security text were checked; provider human-review access under each exception was not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:ai-addendum, glean:glean:analysis #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise terms prohibit model training; per-provider retention and review are unverified. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: provider_retention. - vendor_training — Does the vendor train on customer content? [supported]: Enterprise terms 1.3.3 prohibit using customer content to train, retrain, fine-tune or improve generative AI. Nonpersonal/aggregated usage data can improve operations. Specific product terms control conflicts. Sources: perplexity:perplexity:p-terms-gb. - provider_training — Do model providers train on it under this product's contracts? [supported]: Same clause prohibits authorising third parties to train on customer content. Provider contracts and retention exceptions were not inspected. Sources: perplexity:perplexity:p-terms-gb. - provider_retention — How long do model providers keep prompts, including for abuse monitoring? [unknown]: Unknown for provider_retention. Enterprise no-training terms are explicit. Per-model abuse-monitoring retention, zero-retention add-ons and provider human-review rules were not retrieved. - zero_retention — Is zero data retention available, and on which plan? [partial]: Enforced Incognito retains sessions/attachments for 24 hours. Provider-level zero-retention contracts or add-ons were not established. Sources: perplexity:perplexity:p-security-hub. - human_review — Can provider staff review content? [partial]: Vendor documents just-in-time staff production access. Model-provider human-review rules remain unknown; absolute no-staff-access cannot be claimed. Sources: perplexity:perplexity:p-security. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-terms-gb, perplexity:perplexity:p-security-hub, perplexity:perplexity:p-security ### DATA-04: Retention and deletion Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial User-facing chat/file deletion and contract-end obligations are documented; default and effective admin retention remain unknown. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex user history controls and applicable Terms/DPA; default/effective configured retention and shared-link lifetime unverified; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - User-facing deletion does not establish erasure from every retained copy. Default/effective configured retention, shared-link lifetime and contract-end completion timing remain unknown. - default_retention — What is retained and for how long by default? [unknown]: Default content retention is unknown. Chat Sharing states a fixed 30-day conversation/link lifetime, while Chat History describes organization-configured periods. The relationship between shared links, stored chats, uploads and other retained copies was not reconciled; no universal default is inferred. - admin_retention — Can admins set retention periods? [unknown]: The history guide lists Off, 30, 90, 180 and 365 days, but the sharing guide states a fixed 30-day conversation/link lifetime. The effective scope of admin settings versus shared-link/stored-chat retention remains unresolved, so a verified configurable retention entitlement is not asserted. - user_deletion — Can users delete their chats and files permanently? [partial]: The history guide lets users remove chats from their history; the upload guide allows file removal before the first query or by deleting the chat afterward. Permanent removal from every copy, backup or event log was not established. Sources: glean:glean:history, glean:glean:uploads, glean:glean:r2-core-entitlements. - contract_end_deletion — What is deleted at contract end, and when? [partial]: Terms section 12.3 and DPA section 7 require deletion at termination subject to legal retention. No fixed completion interval or destruction certificate was established. Sources: glean:glean:terms, glean:glean:dpa, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:history, glean:glean:uploads, glean:glean:r2-core-entitlements, glean:glean:terms, glean:glean:dpa, glean:glean:sharing #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial The cited English DPA describes personal-data deletion/return within 30 days after service end, subject to its exceptions. This does not establish the terms of a French-language or individually negotiated agreement. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=English en-GB DPA August 13, 2026 and Enterprise terms August 3, 2026; French edition not included in contractual finding; plan=Enterprise agreement incorporating the cited English DPA; executed agreement and alternate-language contract terms unverified; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - The partial atomic answers state their documentation or verification limits. - The July 2025 French Annex uses later-of wording. It is not treated as an equivalent translation or superseded contract. Applicable language/version for a particular customer remains unknown; this claim is restricted to the named English documents. - default_retention — What is retained and for how long by default? [partial]: Session files default to seven days; My Files/Projects persist under their own deletion policies. Enforced Incognito retains sessions/attachments for 24 hours. Ordinary default session duration remains unknown. Sources: perplexity:perplexity:p-retention, perplexity:perplexity:p-security-hub. - admin_retention — Can admins set retention periods? [supported]: Custom session retention requires 50 seats or one Max, measured from last activity. Shortening hides older data immediately and deletes within seven days; pre-join personal sessions excluded. Sources: perplexity:perplexity:p-retention. - user_deletion — Can users delete their chats and files permanently? [partial]: Under the cited August 13 English DPA, Annex 1 uses the earlier of customer deletion or 30 days after service end. This is an English-document finding only; application retention policies apply and backup completion was not tested. Sources: perplexity:perplexity:p-dpa-gb, perplexity:perplexity:p-retention. - contract_end_deletion — What is deleted at contract end, and when? [supported]: Section 10 of the cited English DPA requires personal-data deletion/return within 30 days after service end, with legal retention exceptions. The English Enterprise terms allow automated backups under standard deletion procedures. The finding applies only where those documents govern. Sources: perplexity:perplexity:p-dpa-gb, perplexity:perplexity:p-terms-gb. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-retention, perplexity:perplexity:p-security-hub, perplexity:perplexity:p-dpa-gb, perplexity:perplexity:p-terms-gb ### DATA-05: Sub-processors and foreign-law exposure Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial A dated processor list includes US providers and Indian remote support, with DPA transfer and change terms. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex under applicable public Terms, signed DPA and Order Form; no bespoke contract examined; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - subprocessor_list — Is a dated sub-processor list published? [supported]: Public list last updated July 28, 2026 identifies infrastructure, model, support and search subprocessors. Sources: glean:glean:subprocessors, glean:glean:r2-core-entitlements. - subprocessor_countries — Which countries do sub-processors operate in? [supported]: The table lists US provider entities and India for Glean Search Technologies remote support; selected cloud/provider processing locations can differ. Sources: glean:glean:subprocessors, glean:glean:r2-core-entitlements. - change_notification — Are customers notified of sub-processor changes? [supported]: DPA section 9 specifies at least 30 days notice before a new processor and a 30-day objection period, with a scoped termination remedy if unresolved. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements. - parent_jurisdiction — Which jurisdiction governs the vendor and its parent? [partial]: The Terms identify Glean Technologies, Inc. as a Delaware corporation. A separate parent entity was not established. Sources: glean:glean:terms, glean:glean:r2-core-entitlements. - transfer_mechanism — Which transfer mechanism applies to non-EU/CH processing? [supported]: The DPA incorporates EU SCCs, Swiss-recognized clauses and the UK Addendum for applicable transfers; SCC law/jurisdiction is Ireland. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements. - government_access_policy — Is there a published government-access or transparency policy? [unknown]: Is there a published government-access or transparency policy? DPA, processor list and privacy page were checked. A separate government-access/transparency-request policy was not established; no legal exposure verdict is made. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:subprocessors, glean:glean:r2-core-entitlements, glean:glean:dpa, glean:glean:terms #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial The DPA defines subprocessors and change notices; full current country inventory remains a gap. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: subprocessor_countries. - subprocessor_list — Is a dated sub-processor list published? [partial]: DPA links the Trust Center list; full current dated rows were not extractable. Sources: perplexity:perplexity:p-dpa-gb. - subprocessor_countries — Which countries do sub-processors operate in? [unknown]: Unknown for subprocessor_countries. The DPA links the Trust Center subprocessor list, whose full current dated contents were not extractable. Parent structure and each subprocessor country remain unverified. - change_notification — Are customers notified of sub-processor changes? [supported]: Nonmodel subprocessors have ten business days' prior notice via list/in-product/email; email requires subscription, objections within five business days. Model changes get notice/list update; remedy is stop using that model. Sources: perplexity:perplexity:p-dpa-gb. - parent_jurisdiction — Which jurisdiction governs the vendor and its parent? [partial]: Counterparty is Perplexity AI, Inc.; contract law is California. Ultimate parent and incorporation jurisdiction were not sourced. Sources: perplexity:perplexity:p-terms-gb. - transfer_mechanism — Which transfer mechanism applies to non-EU/CH processing? [partial]: DPA incorporates EU SCC modules 2/3 and UK addendum, with Irish SCC law/courts and Irish DPC. Swiss-specific adaptations were not retrieved. Sources: perplexity:perplexity:p-dpa-gb. - government_access_policy — Is there a published government-access or transparency policy? [partial]: DPA requires notice of binding law-enforcement requests where legally permitted. Transparency statistics and a broader challenge policy were not retrieved. Sources: perplexity:perplexity:p-dpa-gb. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-dpa-gb, perplexity:perplexity:p-terms-gb ### DATA-06: Contracts and regulatory coverage Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Public contractual and AI-law materials are available, with Swiss/EU data-law scope. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex applicable public Terms/DPA/AI Addendum; signed Order Form controls actual coverage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - dpa — Is a DPA available, and is it negotiable? [supported]: A public DPA form takes effect when signed and can sit under a mutually accepted agreement; negotiability was not tested. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements. - revdsg_gdpr — Does the DPA cover revDSG and GDPR? [supported]: The DPA defines applicable data-protection law to include Switzerland and GDPR and describes Swiss transfer clauses. Applicability depends on the processing. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements. - governing_law — Which law and court govern the contract? [partial]: Main Terms section 13.1 specifies New York and US law; SCCs select Ireland for their own governing law/jurisdiction. A specific court for the main contract was not established. Sources: glean:glean:terms, glean:glean:dpa, glean:glean:r2-core-entitlements. - ai_act_materials — Is EU AI Act documentation provided? [partial]: The AI Addendum includes applicable EU AI Act commitments and allocation of customer/provider responsibilities; a full procurement technical file was not retrieved. Sources: glean:glean:ai-addendum, glean:glean:r2-core-entitlements. - sector_materials — Are FINMA or other sector materials provided? [partial]: The public legal index links HIPAA BAA forms for Glean as Business Associate and as Subcontractor; actual coverage depends on the applicable agreement. The AI Addendum describes assurance commitments. FINMA/banking-secrecy outsourcing materials were not established. Sources: glean:glean:r3-legal-index, glean:glean:ai-addendum, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements, glean:glean:terms, glean:glean:ai-addendum, glean:glean:r3-legal-index #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial A public DPA and California Enterprise terms exist; DACH-specific regulatory packages are unknown. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: ai_act_materials. - dpa — Is a DPA available, and is it negotiable? [partial]: Public English DPA updated August 13, 2026, incorporated into Enterprise terms. Negotiability unknown. Sources: perplexity:perplexity:p-dpa-gb, perplexity:perplexity:p-terms-gb. - revdsg_gdpr — Does the DPA cover revDSG and GDPR? [partial]: DPA expressly covers GDPR, UK privacy, SCCs and generic applicable privacy laws. Explicit revised Swiss DSG adaptation was not located. Sources: perplexity:perplexity:p-dpa-gb. - governing_law — Which law and court govern the contract? [supported]: Enterprise agreement 11.1 chooses California law and San Francisco County state/federal courts. EU SCCs separately choose Irish law/courts. Sources: perplexity:perplexity:p-terms-gb, perplexity:perplexity:p-dpa-gb. - ai_act_materials — Is EU AI Act documentation provided? [unknown]: Unknown for ai_act_materials. Current English Enterprise terms and DPA were retrieved. Negotiation terms, explicit revDSG addendum, EU AI Act package and FINMA sector materials were not retrieved. - sector_materials — Are FINMA or other sector materials provided? [partial]: Security material describes HIPAA alignment. Full BAA/regulatory scope and FINMA material were not retrieved; alignment does not establish blanket healthcare suitability. Sources: perplexity:perplexity:p-security. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-dpa-gb, perplexity:perplexity:p-terms-gb, perplexity:perplexity:p-security ### DATA-07: Certifications and attestations Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial SOC 2 and ISO badges are vendor claims; issuer, report scope and validity were not independently checked. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect compliance material; vendor badges only, certificate/report scope and validity unverified; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - No evidence is certificate-verified. Cloud-provider certificates are not treated as Glean certificates. - iso_27001 — ISO 27001 with scope and validity? [partial]: Glean claims ISO 27001 on its security page. The actual certificate, issuer, service scope and validity dates were not obtained. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements. - soc2 — SOC 2 type, period and covered service? [partial]: Glean claims SOC 2 Type II, but auditor, examination period and exact covered service were not verified from a report. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements. - c5 — BSI C5 attestation? [unknown]: BSI C5 attestation? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established. - other_certifications — Which other certificates (27701, 42001, TISAX)? [partial]: The security page lists ISO 42001, HIPAA and TX-RAMP Level 2. These are vendor assertions, not verified certificates in this profile. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements. - report_access — How can customers obtain reports? [partial]: Security and accessibility material direct evaluators to the public Trust Center, whose report content was not readable without further access. Sources: glean:glean:security-page, glean:glean:accessibility, glean:glean:r2-core-entitlements. - pentest — Are independent penetration test summaries available? [unknown]: Are independent penetration test summaries available? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements, glean:glean:accessibility #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial SOC 2 Type II and independent testing are vendor claims, not inspected attestations. Availability: unknown Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: iso_27001, c5, other_certifications. - iso_27001 — ISO 27001 with scope and validity? [unknown]: Unknown for iso_27001. Public security material claims SOC 2 Type II. Auditor, coverage dates, full reports, ISO scope/validity, BSI C5 and independent penetration-test results were not retrieved. - soc2 — SOC 2 type, period and covered service? [partial]: Vendor claims SOC 2 Type II. Auditor, report period, covered systems, exceptions and current validity were not inspected. Sources: perplexity:perplexity:p-security. - c5 — BSI C5 attestation? [unknown]: Unknown for c5. Public security material claims SOC 2 Type II. Auditor, coverage dates, full reports, ISO scope/validity, BSI C5 and independent penetration-test results were not retrieved. - other_certifications — Which other certificates (27701, 42001, TISAX)? [unknown]: Unknown for other_certifications. Public security material claims SOC 2 Type II. Auditor, coverage dates, full reports, ISO scope/validity, BSI C5 and independent penetration-test results were not retrieved. - report_access — How can customers obtain reports? [partial]: Security page directs documentation requests to Trust Center. Reports were not downloaded and access conditions remain unverified. Sources: perplexity:perplexity:p-security. - pentest — Are independent penetration test summaries available? [partial]: Vendor states annual independent penetration testing. Scope, report date, findings and remediation were not retrieved. Sources: perplexity:perplexity:p-security. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-security ### DATA-08: Encryption and key control Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN). #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Encryption, isolation and network controls are documented. Customer-managed keys are supported for Customer Hosted AWS; other key-custody scopes remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect encryption and single-tenant Glean Hosted; separately contracted Customer Hosted network configuration; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - encryption_at_rest — Is data encrypted at rest? [supported]: Deployment comparison documents AES-256 at rest and TLS in transit for both deployment modes. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements. - customer_managed_keys — Can the customer manage or hold the keys? [supported]: For Customer Hosted AWS, Glean supports KMS customer-managed encryption keys owned and controlled by the customer. The FAQ recommends default managed keys; Glean Hosted/GCP key custody and commercial prerequisites were not established. Sources: glean:glean:r4-aws-cmk-faq, glean:glean:r4-aws-key-control. - private_networking — Is private connectivity or IP restriction available? [supported]: IP-based access controls and private connectivity for on-prem connectors are documented; customer AWS supports local VPC endpoints. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements. - tenant_isolation — How are customers separated in shared SaaS? [supported]: Each deployment uses isolated single-tenant infrastructure, including the Glean-managed customer-cloud option. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r4-aws-cmk-faq, glean:glean:r4-aws-key-control #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Encrypted connector credentials and isolated task environments are documented; customer keys are a gap. Availability: unknown Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: customer_managed_keys. - Capabilities apply only to the surface named in each atomic answer. Computer, Office/Teams and Portable do not establish feature parity in Ask/Search. - encryption_at_rest — Is data encrypted at rest? [partial]: FAQ says connector credentials are encrypted at rest/in transit. Full chat/file cipher and key matrix were not retrieved. Sources: perplexity:perplexity:p-connectfaq, perplexity:perplexity:p-security. - customer_managed_keys — Can the customer manage or hold the keys? [unknown]: Unknown for customer_managed_keys. The FAQ describes encrypted connector credentials and the security page describes access control. Customer-managed keys, SaaS private networking and detailed tenant-key isolation were not retrieved. - private_networking — Is private connectivity or IP restriction available? [partial]: MCP can use Cloudflare Access credentials for protected tools. This does not establish private connectivity or IP restrictions for the whole Enterprise app. Sources: perplexity:perplexity:p-mcp. - tenant_isolation — How are customers separated in shared SaaS? [partial]: Computer isolates each task's cloud filesystem/browser/sandbox from other users and organisation networks. SaaS database/key isolation remains unverified. Sources: perplexity:perplexity:p-computer. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-connectfaq, perplexity:perplexity:p-security, perplexity:perplexity:p-mcp, perplexity:perplexity:p-computer ### DATA-09: Professional secrecy Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial General DPA confidentiality and provider/support access are documented; a specific German or Swiss professional-secrecy undertaking remains unverified. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex public Terms/DPA confidentiality; no verified professional-secrecy-specific package; add_ons=none stated; deployment_mode=not specified; region=Selected hosting/provider regions; listed India support affiliate; no DE/CH-specific undertaking verified; os=not specified. Limitations: - DPA confidentiality and no-training provisions alone do not establish a professional-secrecy undertaking. - No legal suitability or compliance conclusion. - secrecy_undertaking — Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: Glean DPA section4 binds authorized personnel to confidentiality or statutory duties, but no signed/signon German §203 StGB or Swiss Art321 StGB professional-secrecy undertaking was retrieved. General DPA confidentiality is not treated as that undertaking. - subprocessor_coverage — Does the undertaking extend to its sub-processors, and is that documented? [unknown]: DPA section9 requires no-less-protective written subprocessor obligations and necessary access. No flow-down of a specific §203/Art321 professional-secrecy undertaking was established. - secrecy_offering — Is it a dedicated offering or add-on, and on which plan? [unknown]: No publicly documented professional-secrecy-specific plan, dedicated package, paid add-on, minimum or regional contract entitlement was established in legal pages, administration docs, pricing or targeted first-party search. - content_access — Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: Contractually authorized Glean personnel and necessary subprocessors may process customer personal data; the processor list names India remote support/security/debugging and model/hosting providers. Model routes receive prompts/context for inference. Exact plaintext privileges, exceptional support approval, provider human-access rights and their differences by key/deployment mode are not fully established. Sources: glean:glean:dpa-confidentiality, glean:glean:subprocessors, glean:glean:key-matrix, glean:glean:ai-addendum, glean:glean:r2-core-entitlements. - secrecy_documentation — Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: A public DPA, AI Addendum, deployment docs and processor list were retrieved. No public §203/Art321 contract template, dedicated professional-secrecy data-flow statement or professional-body guidance for this offer was established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:dpa-confidentiality, glean:glean:subprocessors, glean:glean:key-matrix, glean:glean:ai-addendum, glean:glean:r2-core-entitlements #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Profession-specific secrecy undertaking and add-on remain unknown; general confidentiality and scoped content-access controls do not establish §203 StGB or Art.321 StGB coverage. Availability: unknown Delivery: unknown Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation; version=not specified; plan=Enterprise Pro/Max; cloud Enterprise, with optional customer audit export; add_ons=none stated; deployment_mode=multi-tenant-saas; region=No profession-specific DE/CH contractual scope verified; deployment/provider regions follow the other scoped claims.; os=not specified. Limitations: - Contract facts only; no legal suitability assessment. No profession-specific commitment or paid option inferred from generic confidentiality, hosting, encryption or no-training terms. - Public, unauthenticated source pass only; no sales contact, NDA request or authenticated access-control test. - secrecy_undertaking — Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: Unknown. Reviewed current English Enterprise terms, August13 DPA, Security Hub, security page and targeted first-party professional-secrecy searches. No §203 StGB or Art.321 StGB contract template or dedicated secrecy SKU was retrieved. No NDA or sales request was made. A DPA or no-training clause alone does not answer whether a profession-specific undertaking is signed. - subprocessor_coverage — Does the undertaking extend to its sub-processors, and is that documented? [unknown]: Unknown. No retrieved §203/Art.321 undertaking establishes flow-down to all relevant subcontractors/model providers. General DPA confidentiality is not equivalent. - secrecy_offering — Is it a dedicated offering or add-on, and on which plan? [unknown]: Unknown. No documented profession-specific plan, dedicated instance option or paid secrecy add-on and its entitlements/pricing were established. - content_access — Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: Security material describes just-in-time vendor production access; DPA4.d requires confidentiality for people processing personal data. Eligible Enterprise audit exports include full queries/answers to customer endpoints. Per-provider plaintext access/retention and any profession-specific staff/subprocessor restrictions remain unverified. Sources: perplexity:perplexity:p-dpa-gb, perplexity:perplexity:p-security, perplexity:perplexity:p-audit. - secrecy_documentation — Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Unknown. Reviewed current English Enterprise terms, August13 DPA, Security Hub, security page and targeted first-party professional-secrecy searches. No §203 StGB or Art.321 StGB contract template or dedicated secrecy SKU was retrieved. No NDA or sales request was made. General data-flow/security pages are available but do not document such a secrecy offering. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-dpa-gb, perplexity:perplexity:p-security, perplexity:perplexity:p-audit ## Commercials and vendor ### VEN-01: Pricing model and list prices Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Glean publishes pricing mechanics and usage tables, while contracted seat fees remain quote-only. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - pricing_unit — What is the pricing unit? [supported]: Core Suite is per user/month plus committed Model Hub Usage. Enterprise Flex combines seats with pooled FlexCredits; legacy Enterprise terms differ. Sources: glean:glean:core-price, glean:glean:flex-price. - list_prices — What are list prices per plan, with date and currency? [partial]: On 2026-10-21 no numerical Core Suite/Enterprise Flex seat or platform fee was established. Public model token-rate and credit-consumption tables are available; they are not a complete subscription quote. Sources: glean:glean:core-price, glean:glean:flex-price. - included_usage — What usage is included? [partial]: Core Suite includes platform/search and human-scale APIs in seats; LLM APIs and advanced work consume model usage. Flex uses plan-specific included capabilities and shared credits. Sources: glean:glean:core-price, glean:glean:flex-price. - add_ons — Which features cost extra? [partial]: Protect+ is an add-on and Premium Support is paid; Model Hub usage is separate. Public add-on seat/contract fees were not established. Sources: glean:glean:protect, glean:glean:sla. - overage — What do usage beyond limits and premium models cost? [partial]: Core Suite usage follows provider/model API rates with an upfront commitment; machine-scale API use may cost extra. Flex uses credit rate cards. Currency price per contracted FlexCredit is unverified. Sources: glean:glean:core-price, glean:glean:flex-price. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:core-price, glean:glean:flex-price, glean:glean:protect, glean:glean:sla #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise seats have public USD prices; Computer extras use credits with unpriced conversion. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - The partial atomic answers state their documentation or verification limits. - pricing_unit — What is the pricing unit? [supported]: Per-seat monthly/annual subscription plus Computer credits and optional pool; API billed separately. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-credits. - list_prices — What are list prices per plan, with date and currency? [supported]: Retrieved October 21, 2026: Enterprise Pro USD40/seat/month or USD400/year; Max USD325/month or USD3,250/year, excl tax. Potential 250+ discounts not assumed. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-terms-gb. - included_usage — What usage is included? [supported]: Computer includes 500 credits/Pro seat/month or 15,000/Max, expiring each cycle. Ask/standard Search do not use these credits; session/file limits still apply. Sources: perplexity:perplexity:p-credits, perplexity:perplexity:p-entpro, perplexity:perplexity:p-filelimits. - add_ons — Which features cost extra? [partial]: Admins purchase pooled credits/auto-refill after billing consent; API credits separate. Advanced roles/connector RBAC depend on managed contracts; separate prices unknown. Sources: perplexity:perplexity:p-credits, perplexity:perplexity:p-billing, perplexity:perplexity:p-roles. - overage — What do usage beyond limits and premium models cost? [partial]: After individual credits, use draws purchased pool within the applicable cap. Dollar-per-credit/task tariff was not established; currency overage remains unknown. Sources: perplexity:perplexity:p-credits. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-credits, perplexity:perplexity:p-terms-gb, perplexity:perplexity:p-entpro, perplexity:perplexity:p-filelimits, perplexity:perplexity:p-roles ### VEN-02: Scenario cost Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Core Suite publishes model tariffs, but no public unique routine Auto model or fixed fee; a separate direct-provider Customer Key component is calculable. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Universal Model Key usage unpriced without a fixed/recommended routine model; separate Customer Key direct-API proxy; Enterprise Flex quote/pool unknown; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - The priced Customer Key component is an assumption for direct provider payment, not a complete Glean price or a forecast of Auto routing. - No signed order, fixed fee, actual tenant defaults or task usage fixture. - cost_200 — Year-one cost at 200 users? [partial]: ALM-14 shared cost assumptions v1.4,2026-10-21:12 months exVAT,list prices,no invented discounts;60% light100/30% regular400/10% power1500 messages/user/month =>330;3000 input+600 output tokens/message. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237. Direct-provider Customer Key comparison uses gpt-6-luna effort none atUSD0.10 input/USD0.50 output per1M,no cache =>USD2.376/user/year. This proxy is not a Glean Universal Model Key tariff/default. For200 Customer Key users: identified direct-model component USD475.20/EUR423.72/CHF391.39 + unknown Core Suite seat fee, Glean-family usage, support/cloud costs. Universal Model Key total and Enterprise Flex total remain unknown. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-auto-policy-and-cloud-conflict, glean:glean:r2-customer-default-example, glean:glean:r2-direct-provider-proxy, glean:glean:r2-proxy-lowest-effort, glean:glean:fx-ecb. - cost_1000 — Year-one cost at 1,000 users? [partial]: Same v1.4 assumptions:1000 Customer Key users, identified direct-model component USD2376/EUR2118.59/CHF1956.94 + unknown seat/Glean-family/support/cloud costs. Not an enterprise quote; Universal Model Key and Flex totals remain unknown. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-direct-provider-proxy, glean:glean:r2-proxy-lowest-effort, glean:glean:fx-ecb. - cost_5000 — Year-one cost at 5,000 users? [partial]: Same v1.4 assumptions:5000 Customer Key users, identified direct-model component USD11880/EUR10592.96/CHF9784.71 + unknown seat/Glean-family/support/cloud costs. Not an enterprise quote; Universal Model Key and Flex totals remain unknown. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-direct-provider-proxy, glean:glean:r2-proxy-lowest-effort, glean:glean:fx-ecb. - variable_share — Which part depends on usage? [partial]: Core Suite publishes input/output tariffs. Universal Model Key defaults to Balanced Auto, a policy choosing model and effort per request; recommendations are shown in the admin UI, not as a unique public routine model. The Customer Key guide calls GPT5.6 Luna an example, not a recommendation. Under v1.4, vendor-billed usage remains unknown; only the separate direct-API proxy is costed. Enterprise Flex has different mode/credit accounting. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-auto-policy-and-cloud-conflict, glean:glean:r2-customer-default-example, glean:glean:r2-flex-entitlements, glean:glean:r2-direct-provider-proxy, glean:glean:r2-proxy-lowest-effort. - unknown_parts — Which costs could not be priced? [supported]: Unknown: seat/platform quotes, Universal Model Key realized model mix and Auto/tool overhead, FlexCredit purchase price and task consumption, Glean-family calls on Customer Key, Protect+/support fees, cloud operations and implementation. No zero fixed fee, fictitious discount or vendor-billed proxy substitution. Exchange rate is known and explicitly stated; quote-only total is not calculated. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:deploy, glean:glean:fx-ecb. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-auto-policy-and-cloud-conflict, glean:glean:r2-customer-default-example, glean:glean:r2-direct-provider-proxy, glean:glean:r2-proxy-lowest-effort, glean:glean:fx-ecb, glean:glean:r2-flex-entitlements, glean:glean:deploy #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Annual Pro-seat floors are calculable; total shared-scenario cost remains a floor plus unknown extras. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation; version=not specified; plan=All seats Enterprise Pro at USD400/year; optional Max and managed features excluded from baseline; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - The partial atomic answers state their documentation or verification limits. - cost_200 — Year-one cost at 200 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Twelve months, excl VAT, no discounts; mix averages 330 messages/user/month. All 200 seats Enterprise Pro at USD400/year: USD80,000.00 = EUR71,333.04 = CHF65,890.33, using ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237. Total is this floor plus unknown Computer extras, managed-plan features, support and implementation. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-credits, perplexity:perplexity:p-entpro, perplexity:perplexity:fx-ecb. - cost_1000 — Year-one cost at 1,000 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Twelve months, excl VAT, no discounts; mix averages 330 messages/user/month. All 1,000 seats Enterprise Pro at USD400/year: USD400,000.00 = EUR356,665.18 = CHF329,451.63, using ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237. Total is this floor plus unknown Computer extras, managed-plan features, support and implementation. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-credits, perplexity:perplexity:p-entpro, perplexity:perplexity:fx-ecb. - cost_5000 — Year-one cost at 5,000 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Twelve months, excl VAT, no discounts; mix averages 330 messages/user/month. All 5,000 seats Enterprise Pro at USD400/year: USD2,000,000.00 = EUR1,783,325.90 = CHF1,647,258.14, using ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237. Total is this floor plus unknown Computer extras, managed-plan features, support and implementation. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-credits, perplexity:perplexity:p-entpro, perplexity:perplexity:fx-ecb. - variable_share — Which part depends on usage? [partial]: Ask/standard Search are outside Computer credits; 330 messages do not have a fixed Computer-credit conversion. Task cost and currency tariff remain unknown; no model/token proxy is used for proprietary credits. Sources: perplexity:perplexity:p-entpro, perplexity:perplexity:p-credits. - unknown_parts — Which costs could not be priced? [partial]: Unknown credit tariff/task consumption, managed entitlements, optional Max mix, premium data contracts, local hardware, implementation and support. No invented discounts or complete total. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-credits, perplexity:perplexity:p-roles. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-credits, perplexity:perplexity:p-entpro, perplexity:perplexity:fx-ecb, perplexity:perplexity:p-roles ### VEN-03: Evaluation access Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Public material supports product evaluation, but no unassisted business trial was established. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex prospective customer evaluation; public demo path, no verified self-serve trial entitlement; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - Core Suite/Enterprise Flex trial and evaluation entitlements were not publicly verified; a demo CTA is not proof of a mandatory sales gate. - free_tier — Is there a free tier for business use? [unknown]: Is there a free tier for business use? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted. - self_serve_trial — Is a self-serve business trial available? [unknown]: Is a self-serve business trial available? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted. - trial_scope — Do trials include SSO, connectors and admin features? [unknown]: Do trials include SSO, connectors and admin features? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted. - sales_gate — Does meaningful evaluation require sales contact? [partial]: Public Glean pages route prospective customers to Get a demo; meaningful tenant provisioning may require commercial access. This is not proof that every trial is sales-only. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise self-serve subscriptions are available, but the vendor explicitly offers no self-serve trial. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - The partial atomic answers state their documentation or verification limits. - free_tier — Is there a free tier for business use? [partial]: Individual Free access exists; Enterprise is paid. Free business governance entitlements were not established. Sources: perplexity:perplexity:p-models, perplexity:perplexity:p-sso. - self_serve_trial — Is a self-serve business trial available? [unsupported]: FAQ expressly says no self-serve Enterprise Pro/Max trials. Assisted evaluation may be offered through sales; no contact made. Sources: perplexity:perplexity:p-billing. - trial_scope — Do trials include SSO, connectors and admin features? [partial]: No self-serve trial. Assisted evaluation SSO, connector and admin entitlements remain unknown; individual Free cannot verify them. Sources: perplexity:perplexity:p-billing. - sales_gate — Does meaningful evaluation require sales contact? [partial]: Paid self-serve purchase exists. Free Enterprise evaluation needs assistance per FAQ; advanced managed roles are sales-assisted. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-roles. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-models, perplexity:perplexity:p-sso, perplexity:perplexity:p-billing, perplexity:perplexity:p-roles ### VEN-04: Contract terms and pricing transparency Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Contract periods and fees depend on orders, with cancellation restricted during the subscription term. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex under Order Form and public Terms; seat commitments/prices and selected currency contractual; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - minimum_commitment — What seat or spend minimum applies? [unknown]: What seat or spend minimum applies? Terms and pricing guides were checked; minimum seat/spend commitment and plan-specific currency invoicing remain unpriced. - contract_length — What contract lengths are offered? [partial]: Terms define Subscription Term through the Order Form. No universal monthly or annual term is specified. Sources: glean:glean:terms, glean:glean:r2-core-entitlements. - cancellation — How can the contract be cancelled or reduced? [supported]: Except contractual causes and remedies, customers cannot cancel during the subscription term; each order ends at expiry unless otherwise stated. Sources: glean:glean:terms, glean:glean:r2-core-entitlements. - local_invoicing — Can it be invoiced in CHF or EUR from a European entity? [partial]: Terms default to USD or the currency in the order and allow Glean affiliates/resellers. CHF/EUR invoicing by a European entity was not confirmed. Sources: glean:glean:terms, glean:glean:r2-core-entitlements. - transparency_class — Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified: public pricing units and consumption tables, but subscription fees, minimum commitments and purchased-credit prices need an order/quote. Sources: glean:glean:core-price, glean:glean:flex-price, glean:glean:terms, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:terms, glean:glean:r2-core-entitlements, glean:glean:core-price, glean:glean:flex-price #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Public USD monthly/annual plans coexist with managed contract pricing. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - The partial atomic answers state their documentation or verification limits. - minimum_commitment — What seat or spend minimum applies? [partial]: Terms refer minimum seats to ordering documentation/account; no numeric minimum retrieved. The 50-seat feature qualifier is not a subscription minimum. Sources: perplexity:perplexity:p-terms-gb, perplexity:perplexity:p-billing. - contract_length — What contract lengths are offered? [supported]: Monthly and annual billing; annual Pro USD400 and Max USD3,250 per seat. Sources: perplexity:perplexity:p-billing. - cancellation — How can the contract be cancelled or reduced? [supported]: Removing users does not reduce billing. Admin reduces paid seats in Billing for next month/annual renewal without current-term refund; seat increases prorated immediately. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-terms-gb. - local_invoicing — Can it be invoiced in CHF or EUR from a European entity? [partial]: Invoices/wire available. Terms specify USD and Perplexity AI, Inc.; European-entity EUR/CHF invoicing was not established. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-terms-gb. - transparency_class — Is pricing transparent, partial, quote-only or unknown? [supported]: Partial. Seat prices and quotas public; advanced managed entitlements, Computer variable cost and premium partner costs unpriced here. Sources: perplexity:perplexity:p-billing, perplexity:perplexity:p-credits, perplexity:perplexity:p-roles. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-terms-gb, perplexity:perplexity:p-billing, perplexity:perplexity:p-credits, perplexity:perplexity:p-roles ### VEN-05: Source licence Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial The hosted platform is provided under restricted commercial terms; public SDK licences are separate. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex proprietary hosted/managed Service under Terms; no public core-source licence inferred; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - licence_type — Which licence applies to each component? [supported]: Terms grant subscription access and prohibit deriving source code, modifying or redistributing the Service. This establishes a proprietary service contract, not an OSI licence for the platform. Sources: glean:glean:terms, glean:glean:r2-core-entitlements. - branding_restrictions — Do licence terms restrict branding or user counts? [supported]: Terms prohibit removing proprietary notices and limit use to licensed users/orders; no numerical standard user cap is given. Sources: glean:glean:terms, glean:glean:r2-core-entitlements. - enterprise_features_closed — Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Platform terms and the public gleanwork organization were checked; a complete component licence inventory or separate open/closed enterprise edition split was not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:terms, glean:glean:r2-core-entitlements #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial The Enterprise service is proprietary with a business-use subscription licence. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - The partial atomic answers state their documentation or verification limits. - licence_type — Which licence applies to each component? [partial]: Nonexclusive, nontransferable, nonsublicensable business-use service licence; Perplexity/licensors retain IP. Complete component/model licence inventory not retrieved. Sources: perplexity:perplexity:p-terms-gb. - branding_restrictions — Do licence terms restrict branding or user counts? [partial]: Named accounts limited to purchased seats; sharing accounts forbidden. White-label rights were not established. Sources: perplexity:perplexity:p-terms-gb. - enterprise_features_closed — Are enterprise features in a separate closed edition? [partial]: Hosted Enterprise administration falls under the proprietary service agreement. This does not establish that every component is closed. Sources: perplexity:perplexity:p-terms-gb. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-terms-gb ### VEN-06: Data export and exit Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Workflow agent configurations are portable as JSON; full tenant chat/knowledge export remains unverified. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Governance import/export in seat; limited Auto ZIP export and complete organization exit separately unverified; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - Core Suite includes agent import/export, but limited Auto ZIP rollout and complete tenant-export entitlements remain unverified. - chat_export — Can admins export all chats? [unknown]: Can admins export all chats? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established. - assistant_export — Can assistants and prompts be exported in a reusable format? [supported]: Workflow-mode agent configuration exports to JSON and imports into another deployment; missing target tools must be reconfigured. Auto-mode ZIP export is limited availability for admins. Sources: glean:glean:builder, glean:glean:r2-core-entitlements. - knowledge_export — Can knowledge bases and their sources be exported? [unknown]: Can knowledge bases and their sources be exported? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established. - export_format — Are formats documented and machine-readable? [supported]: Workflow exports use JSON; limited Auto exports contain spec.yaml and instructions.md in ZIP. Admin logs have CSV export. Sources: glean:glean:builder, glean:glean:audit, glean:glean:r2-core-entitlements. - post_termination_window — How long can data be retrieved after termination? [unknown]: How long can data be retrieved after termination? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:builder, glean:glean:r2-core-entitlements, glean:glean:audit #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Audit events and files provide some exits, but complete tenant and assistant export is unverified. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client, Enterprise Computer cloud tasks and scheduled automation; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - chat_export: Eligible audit webhooks stream queries/full answers prospectively. A retrospective complete tenant-chat export was not established. - assistant_export: Custom Skills accept SKILL.md/ZIP. Export of installed Skills, Project instructions and connections was not established. - knowledge_export: Download files is a current permission for downloadable user uploads, including session and Project files; connector files retain source permissions. This is not a bulk export of all indexed content, metadata or ACLs. The retired organization-repository ZIP procedure is only lifecycle evidence. - export_format: Audit JSON and DOCX/PDF/XLSX/PPTX/HTML assets are documented. A complete machine-readable tenant/knowledge-state export was not established. - post_termination_window: DPA gives 30-day personal-data delete/return deadline with legal exceptions. A customer retrieval UI or guaranteed window was not established. - chat_export — Can admins export all chats? [partial]: Eligible audit webhooks stream queries/full answers prospectively. A retrospective complete tenant-chat export was not established. Sources: perplexity:perplexity:p-audit. - assistant_export — Can assistants and prompts be exported in a reusable format? [partial]: Custom Skills accept SKILL.md/ZIP. Export of installed Skills, Project instructions and connections was not established. Sources: perplexity:perplexity:p-skills-20261026. - knowledge_export — Can knowledge bases and their sources be exported? [partial]: Download files is a current permission for downloadable user uploads, including session and Project files; connector files retain source permissions. This is not a bulk export of all indexed content, metadata or ACLs. The retired organization-repository ZIP procedure is only lifecycle evidence. Sources: perplexity:perplexity:p-security-hub-20261026, perplexity:perplexity:p-roles-20261026. - export_format — Are formats documented and machine-readable? [partial]: Audit JSON and DOCX/PDF/XLSX/PPTX/HTML assets are documented. A complete machine-readable tenant/knowledge-state export was not established. Sources: perplexity:perplexity:p-audit, perplexity:perplexity:p-assets. - post_termination_window — How long can data be retrieved after termination? [partial]: DPA gives 30-day personal-data delete/return deadline with legal exceptions. A customer retrieval UI or guaranteed window was not established. Sources: perplexity:perplexity:p-dpa-gb-20261026. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: perplexity:perplexity:p-audit, perplexity:perplexity:p-skills-20261026, perplexity:perplexity:p-assets, perplexity:perplexity:p-dpa-gb-20261026, perplexity:perplexity:p-security-hub-20261026, perplexity:perplexity:p-roles-20261026 ### VEN-07: Support and service levels Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Support tiers are documented; a credited 99.9% SLA applies only to paid Premium Support. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - support_channels — Which support channels are available on each plan? [supported]: The support portal is the channel eligible for response targets; Standard Support is included and Premium paid. Other channels do not have trackable SLA response times. Sources: glean:glean:sla. - support_languages — Is support available in German, French or Italian? [partial]: The SLA explicitly provides a Japanese support option for Japan and names California/Bangalore operations; German/French/Italian language commitments were not established. Sources: glean:glean:sla. - regional_presence — Is there a DACH or Swiss entity, team or partner? [unknown]: Is there a DACH or Swiss entity, team or partner? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established. - uptime_sla — Is there an uptime SLA with credits? [supported]: Paid Premium Support has 99.9% monthly uptime. Credits are 10% below 99.9% down to 99.0%, and 20% below 99.0%, subject to exclusions and claim deadlines. Sources: glean:glean:sla. - status_page — Is there a public status page with history? [unknown]: Is there a public status page with history? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sla #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Public help, support contact and status exist; contractual service levels remain unknown. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: support_languages, regional_presence, uptime_sla. - support_channels — Which support channels are available on each plan? [partial]: Help/contact support and Enterprise email; Portable guide mentions in-product live chat. Response times and languages remain unverified. Sources: perplexity:perplexity:p-terms-gb, perplexity:perplexity:p-local. - support_languages — Is support available in German, French or Italian? [unknown]: Unknown for support_languages. Public help and status exist, but contracted uptime credits, support languages and a Swiss/DACH delivery entity were not retrieved. - regional_presence — Is there a DACH or Swiss entity, team or partner? [unknown]: Unknown for regional_presence. Public help and status exist, but contracted uptime credits, support languages and a Swiss/DACH delivery entity were not retrieved. - uptime_sla — Is there an uptime SLA with credits? [unknown]: Unknown for uptime_sla. Public help and status exist, but contracted uptime credits, support languages and a Swiss/DACH delivery entity were not retrieved. - status_page — Is there a public status page with history? [partial]: Public status covers website, app, Computer and API with a calendar. History completeness and contracted SLA were not audited. Sources: perplexity:perplexity:p-status-web. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-terms-gb, perplexity:perplexity:p-local, perplexity:perplexity:p-status-web ### VEN-08: Onboarding, training and adoption Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings. #### Glean Verification status: Agent cross-checked (agent-cross-checked) Support: partial Public training and templates exist; exact onboarding-service entitlements and prices remain open. Availability: generally-available Delivery: native Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Library/templates and public Academy links; contracted onboarding and Premium Support separately scoped; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - Exact Academy access, included onboarding, language coverage and support/professional-services entitlement under the customer Order Form remain unknown. - onboarding_service — Is guided onboarding included? [unknown]: Is guided onboarding included? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established. - user_training — Is end-user training offered, in which languages? [partial]: Glean documentation links self-paced Agent Builder training through Glean Academy; German/French/Italian course availability was not established. Sources: glean:glean:agents, glean:glean:r2-core-entitlements. - use_case_library — Are role-based use cases and templates provided? [supported]: The internal Agent library and documented templates support reusable role/task examples. Sources: glean:glean:library, glean:glean:r2-core-entitlements. - adoption_programme — Is there a champion or adoption programme? [unknown]: Is there a champion or adoption programme? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established. - service_cost — Which services cost extra? [partial]: Premium Support is priced separately under the SLA. The legal index directly lists the Technical Services Addendum and named Outcomes Packages. Those listings do not establish included onboarding or complete professional-services fees. Sources: glean:glean:sla, glean:glean:r3-legal-index, glean:glean:r2-core-entitlements. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:library, glean:glean:sla, glean:glean:r3-legal-index #### Perplexity Enterprise Verification status: Agent cross-checked (agent-cross-checked) Support: partial Vendor guides and business task examples exist; included adoption services remain unpriced. Availability: generally-available Delivery: native Scope: surfaces=Enterprise Ask, Projects and Search web client; version=not specified; plan=Enterprise Pro/Max; sales-assisted roles or connector RBAC only where stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Cloud region and residency option unverified; local device location customer-controlled; os=not specified. Limitations: - Remaining atomic gaps: onboarding_service, user_training, adoption_programme, service_cost. - onboarding_service — Is guided onboarding included? [unknown]: Unknown for onboarding_service. Public examples and help guides exist. Included onboarding, language-specific user training, champion programmes and separately priced adoption services were not established. - user_training — Is end-user training offered, in which languages? [unknown]: Unknown for user_training. Public examples and help guides exist. Included onboarding, language-specific user training, champion programmes and separately priced adoption services were not established. - use_case_library — Are role-based use cases and templates provided? [supported]: Computer and Microsoft integration guides give research, analysis, document and email examples. Skills provide reusable task instructions. Sources: perplexity:perplexity:p-computer, perplexity:perplexity:p-office, perplexity:perplexity:p-skills. - adoption_programme — Is there a champion or adoption programme? [unknown]: Unknown for adoption_programme. Public examples and help guides exist. Included onboarding, language-specific user training, champion programmes and separately priced adoption services were not established. - service_cost — Which services cost extra? [unknown]: Unknown for service_cost. Public examples and help guides exist. Included onboarding, language-specific user training, champion programmes and separately priced adoption services were not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: perplexity:perplexity:p-computer, perplexity:perplexity:p-office, perplexity:perplexity:p-skills ## Sources ### glean:glean:models Supported LLMs. The Model Hub lists text and image models, manual choice and Auto routing, with provider availability dependent on key and cloud. - URL: https://docs.glean.com/administration/llms - Locator: Supported models; availability by hosting environment and provider - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:key-matrix Feature availability by LLM key, provider, and cloud. Customer Key restricts cloud-provider routes and excludes Meeting Notes and podcast artifacts; some defaults must use the same provider. - URL: https://docs.glean.com/administration/llm-key-feature-availability - Locator: Provider and feature matrices - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:uploads Upload files in Assistant. Uploads support Office documents, PDFs, images and text, with context-dependent file caps and OCR prerequisite. - URL: https://docs.glean.com/user-guide/assistant/file-upload - Locator: Formats; upload limits; security; limitations - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:r2-core-entitlements Glean Core Suite entitlements and Model Hub rates. Core Suite separates included platform seats from Model Hub usage, names client/API surfaces, and publishes token rates. - URL: https://docs.glean.com/glean-core-suite-pricing - Locator: Seat capabilities, surfaces, APIs, Model Hub Usage and rate table updated10/20/2026 - Evidence kind: documented - Source date: 2026-10-20 - Retrieved: 2026-10-21 ### glean:glean:r3-october-rollout-migration October 15, 2026 release, version 563. Auto policies require rollout opt-in from October 15 with GA scheduled October 29; Brave is the new search default and existing OpenAI search migrates from October 19. - URL: https://docs.glean.com/release-notes/releases/2026-10-15-october-release - Locator: AI & Model Updates, Auto mode policies; Deprecations & Sunsets, OpenAI Web Search - Evidence kind: documented - Source date: 2026-10-15 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-models Advanced AI models included in subscriptions. Lists current Enterprise Search models and user/automatic routing; availability depends on settings, rollout and region. - URL: https://www.perplexity.ai/help-center/en/articles/10354919-what-advanced-ai-models-are-included-in-my-subscription - Locator: Enterprise table; modes and availability notes; snapshot October 17, 2026 - Evidence kind: documented - Source date: 2026-10-17 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-local What is Portable Computer?. Portable runs local models on supported NVIDIA hardware, including Enterprise plans; cloud escalation needs approval, memory remains cloud-only. - URL: https://www.perplexity.ai/help-center/en/articles/20260915-what-is-portable-computer - Locator: Requirements; local/cloud routing; controls and offline FAQ - Evidence kind: documented - Source date: 2026-09-15 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-files File uploads. Files, images and audio/video transcription are documented; long documents use selected parts. Generic size limits are not substituted for Enterprise. - URL: https://www.perplexity.ai/help-center/en/articles/10354807-file-uploads - Locator: Supported input and long-file processing - Evidence kind: documented - Source date: 2026-09-07 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-filelimits Enterprise file limits. Ask permits 30 files of 50 MB per upload; Computer 200 MB/file; Projects up to 10,000 files, 5 GB total and 100 MB/file. Organisation repository retirement is stated. - URL: https://www.perplexity.ai/help-center/en/articles/12009761-enterprise-file-limits - Locator: Ask, Computer, weekly sessions and Projects tables - Evidence kind: documented - Source date: 2026-10-08 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-computer Computer for Enterprise. Multi-step tasks use tools and generated files, inherited governance, per-task isolated cloud environment and per-step models. - URL: https://www.perplexity.ai/help-center/en/articles/13901210-computer-for-enterprise - Locator: Task orchestration, triggers, isolation and model settings - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-audit Audit logs. 50seats or oneMax can stream query/answer/admin/Computer events as JSON; Splunk HEC supported; Slack payloads truncate content. - URL: https://www.perplexity.ai/help-center/en/articles/11652747-audit-logs - Locator: Eligibility, event taxonomy, full query/answer payload and SIEM webhooks - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:deprecation Model deprecation. Customer Key deprecation emails are specified at 60 and 15 days, with removal and replacement behavior. - URL: https://docs.glean.com/administration/model-deprecation - Locator: Customer Key notice schedule; deprecated models - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:release October 15, 2026 release notes. Glean publishes dated release notes covering product and model changes. - URL: https://docs.glean.com/release-notes/releases/2026-10-15-october-release - Locator: Release entry - Evidence kind: documented - Source date: 2026-10-15 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-changelog Perplexity changelog. Dated product/model releases are public; these are arrival dates, not a three-release provider-lag dataset. - URL: https://www.perplexity.ai/changelog - Locator: October 19, October 5, September 21 and August 2026 releases - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:r2-flex-entitlements Glean Enterprise Flex entitlements. Enterprise Flex separates seat allowances, metered client APIs/agent runs, included platform governance and annual Protect+/support add-ons. - URL: https://docs.glean.com/glean-enterprise-flex-pricing - Locator: Seats, Developer Tools, Platform, Protect+ and Premium Support - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:r2-auto-policy-and-cloud-conflict Configure LLMs in the Model Hub. Balanced is the default Auto policy with per-request model choice; the AWS Vertex note conflicts with the supported-provider matrix and GCP-only Vertex setup heading. - URL: https://docs.glean.com/administration/configure-llms - Locator: Auto policies; AWS Vertex note; provider setup headings - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:r4-open-model-inference Glean open models by region. Universal Model Key open models are served through LLM providers under zero-retention agreements. Creator-region grouping is not inference location; the page states these models are hosted in the US. - URL: https://docs.glean.com/administration/open-models-by-region - Locator: Creator-region controls; Operational details - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### glean:glean:model-controls Exclude or restrict models. Admins can restrict eligible models by department or IdP group, but default models cannot be restricted and hiding premium pickers does not block Auto. - URL: https://docs.glean.com/administration/model-exclusion - Locator: Department and team allow-lists; premium-model toggle - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:model-config Configure LLMs in the Model Hub. Admins configure default models and department Auto policies. - URL: https://docs.glean.com/administration/configure-llms - Locator: Default models and Auto mode policies - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:restrictions Restrict LLM access to content. Admins can exclude connectors, containers and documents from LLM use; changes may take up to one hour. - URL: https://docs.glean.com/administration/assistant/configuration/content-restrictions - Locator: Exclusion and inclusion rules - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:limits Set usage limits and alerts. Core Suite and Enterprise Flex limits can alert or block later billable usage after the current run finishes; team defaults are not pooled budgets. - URL: https://docs.glean.com/administration/management/usage/set-usage-limits-and-alerts - Locator: Enforcement; organization, user, team and agent limits - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-credits Enterprise credits admin guide. Monthly Computer allocations are 500/Pro and 15,000/Max credits; user/group pool caps and auto-refill exist. The page conflicts about pool-credit expiry. - URL: https://www.perplexity.ai/help-center/en/articles/13901296-how-credits-work-for-enterprise-organizations-admin-guide - Locator: Individual/pool allocations; named usage limits; FAQ - Evidence kind: documented - Source date: 2026-09-09 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-tasks Perplexity Tasks. Recurring natural-language tasks minimum hourly, up to15 per conversation; no credits causes skipped runs and repeated skips pause them. - URL: https://www.perplexity.ai/help-center/en/articles/11521526-perplexity-tasks - Locator: Scheduled Computer runs, cadence, unattended tasks and credits - Evidence kind: documented - Source date: 2026-09-21 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-roles Enterprise roles and permissions. Managed-plan Admin/Member/BillingAdmin, custom roles and synced groups; feature grants additive; model settings remain organisation-wide in inspected text. - URL: https://www.perplexity.ai/help-center/en/articles/11187754-enterprise-roles-and-permissions - Locator: Sales-assisted availability; base/custom roles; groups and master switches - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:analysis Data analysis overview. Uploaded spreadsheets can be analyzed in per-session sandboxes; indexed files can be truncated, and abuse-flagged files may be retained up to 30 days. - URL: https://docs.glean.com/administration/assistant/data-analysis/about-data-analysis - Locator: Known limitations; code interpreter security - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-office Perplexity Computer in Microsoft Office. Computer add-ins support Word/Excel/PowerPoint/Outlook plus Teams; Microsoft admin centre assigns users/groups; Enterprise Pro/Max use normal Computer credits. - URL: https://www.perplexity.ai/en-GB/hub/products/integrations/microsoft - Locator: App capabilities, supported plans, deployment and Outlook clients - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:projects Organize content with Projects. Projects persist chats and documents, are private by default and replace Collections through a gradual rollout. - URL: https://docs.glean.com/user-guide/knowledge/projects/how-projects-work - Locator: Create; sharing; access; migration - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-projects What are Projects?. Persistent workspaces with instructions, files, tasks and owner/editor/viewer access; Brain updates can spend owner credits. - URL: https://www.perplexity.ai/help-center/en/articles/10352961-what-are-projects - Locator: Instructions, sharing permissions, files and Brain - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:deploy Glean deployment models. Both modes use single-tenant infrastructure operated by Glean; Customer Hosted runs in customer GCP or AWS accounts with Glean support access. - URL: https://docs.glean.com/get-started/prepare/about-deployment - Locator: Glean Hosted; Customer Hosted; comparison table - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:connectors Connectors hub. The official catalog lists M365, Google, Atlassian and other business-system connectors. - URL: https://docs.glean.com/connectors - Locator: Native connector catalog - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:sharepoint SharePoint overview. SharePoint supports indexed and live retrieval; indexing uses certificate-based application permissions and admin consent. - URL: https://docs.glean.com/connectors/native/sharepoint/about - Locator: Access patterns; permissions and security - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:onedrive OneDrive overview. OneDrive offers indexed and live search under the Microsoft 365 parent connector, with certificate-based application permissions. - URL: https://docs.glean.com/connectors/native/onedrive/about - Locator: Access patterns; permissions and security - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:outlook Outlook overview. The Outlook connector supports access to Outlook content through Glean. - URL: https://docs.glean.com/connectors/native/outlook/about - Locator: Connector overview - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:teams-connector Teams overview. Teams indexes channels and optionally private and meeting chats, with mirrored membership checked at query time. - URL: https://docs.glean.com/connectors/native/teams/about - Locator: Supported content; permissions and security - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:drive Google Drive overview. Drive content and permissions are indexed with directory delegation; documented activity and group-sync schedules are distinct. - URL: https://docs.glean.com/connectors/native/gdrive/about - Locator: Permissions; crawling and updates - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:gmail Gmail overview. Gmail has indexed search with source-specific crawl scope and controls. - URL: https://docs.glean.com/connectors/native/gmail/about - Locator: Indexed content and scope - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:gateway Set up external tools with MCP Gateway. Admins proxy external MCP servers and custom tools with role and group controls and OAuth 2.1. - URL: https://docs.glean.com/administration/platform/mcp/external-gateway-tools - Locator: Prerequisites; external servers; access control - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-connectors File connectors for Enterprise organisations. Live search uses source queries; Project import makes static copies. Shared answers can reveal connected content to recipients without original-file permission. - URL: https://www.perplexity.ai/help-center/en/articles/10672063-introduction-to-file-connectors-for-enterprise-organizations - Locator: Live search, attachments, Project imports and sharing boundary - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-gmail Gmail and Google Calendar connection. Personal OAuth reads mailbox/calendar, with send/edit scopes for actions; source permissions differ from shared-answer visibility. - URL: https://www.perplexity.ai/help-center/en/articles/12168040-connecting-perplexity-with-gmail-and-google-calendar - Locator: OAuth scopes, primary calendar and Comet actions - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-mcp Adding custom remote connectors. Custom HTTPS MCP via SSE/streamable HTTP supports OAuth2, API key or no auth; admin shared OAuth and per-member auth are separate options. - URL: https://www.perplexity.ai/help-center/en/articles/13915507-adding-custom-remote-connectors - Locator: Transport, authentication and organisation settings - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-teams Using Perplexity in Microsoft Teams. Computer runs in Teams DMs/channels and can search Teams content within granted permissions; Teams license and Entra consent may be required. - URL: https://www.perplexity.ai/help-center/en/articles/14855210-using-perplexity-in-microsoft-teams - Locator: Requirements, installation and channel/chat interaction - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:r4-purview-label-redlist Glean O365 sensitivity-label restrictions. Protect+ can exclude SharePoint/OneDrive items by Purview label priority. Glean configures the redlist after account-team enablement; initial full crawl and later recrawls govern propagation. Teams message text is excluded. - URL: https://docs.glean.com/administration/protect/sensitive-findings/restrict-content-via-sensitivity-labels - Locator: Glean Protect+; setup; label-processing FAQ - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### perplexity:perplexity:p-connectfaq Perplexity connectors for Enterprise FAQ. Copied files are stored on AWS S3; live source changes and static Project imports differ. Format statements conflict with connector overview. - URL: https://www.perplexity.ai/help-center/en/articles/10673197-perplexity-connectors-for-enterprise-frequently-asked-questions - Locator: Storage, formats, permissions and manual reimport - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-connector-rbac Role-based access control for connectors. Sales-assisted role grants and master enable switch enforce connector access before task runtime and credits; group entitlement is plan-dependent. - URL: https://www.perplexity.ai/help-center/en/articles/2026100201-role-based-access-control-for-connectors - Locator: Managed-plan availability and runtime authorization - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:language Glean language support. German, French, Italian and English end-user UIs are listed; cross-language retrieval is early access and admin setup is not localized. - URL: https://docs.glean.com/administration/management/features/glean-language-support - Locator: Language support matrix; cross-language warning - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:research Use Deep Research. Deep Research creates cited read-only reports from company sources and Brave web search; key modes differ. - URL: https://docs.glean.com/user-guide/assistant/deep-research - Locator: Key modes; citations; limitations - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:sharing Share chats. Viewer chat sharing describes citation redaction and states a fixed 30-day duration. - URL: https://docs.glean.com/user-guide/assistant/chat-sharing - Locator: Viewer controls; uploaded files; retention note - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-research What is new in advanced Deep Research?. Deep Research performs multi-step web/file research with citations, charts and downloadable reports. Older named models are not used as the current Enterprise inventory. - URL: https://www.perplexity.ai/help-center/en/articles/13600190-what-s-new-in-advanced-deep-research - Locator: Reports, source research, code execution and files - Evidence kind: documented - Source date: 2026-09-15 - Retrieved: 2026-10-21 ### glean:glean:memory Memory and personalization. Users can manage saved and learned memory in settings and chat. - URL: https://docs.glean.com/user-guide/assistant/memory-personalization - Locator: Saved and learned memories; user controls - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:memory-admin Configure memory settings. Admins can disable learned memory but not user-controlled saved memory; pricing differs for legacy customers. - URL: https://docs.glean.com/administration/assistant/configuration/memory-personalization - Locator: Configure memory; billing - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-memory Memory for Enterprise organisations. Users can manage memory; admins can disable it and delete organisation memories; deleted memory logs may remain30days. - URL: https://www.perplexity.ai/help-center/en/articles/13654357-memory-for-enterprise-organizations - Locator: Saved memory, history and admin controls - Evidence kind: documented - Source date: 2026-09-01 - Retrieved: 2026-10-21 ### glean:glean:builder Agent Builder. Agents combine configured steps and models; Workflow JSON export is generally available while Auto ZIP export has limited availability. - URL: https://docs.glean.com/agents/concepts/agent-builder - Locator: Instructions, tools and models; import and export - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:agent-sharing Sharing and permissions. Agents have controlled sharing and edit access. - URL: https://docs.glean.com/agents/concepts/sharing-permissions - Locator: Agent sharing permissions - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:library Agent library. Users discover and run accessible agents through the internal library. - URL: https://docs.glean.com/agents/concepts/agent-library - Locator: Browse and discover agents - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:agents How agents work. Agents support dynamic tool use and structured steps, loops and branches. - URL: https://docs.glean.com/agents/how-agents-work - Locator: Auto and Workflow modes; tools; steps - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:groups Group-based permissions. Glean syncs Entra, Google and Okta group membership with integration-dependent timing; feature flag controls group-derived roles. - URL: https://docs.glean.com/administration/identity/roles/group-based-permissions - Locator: Supported providers; sync behavior; limitations - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:roles Administrator Roles. Setup Admin, Admin, Super Admin and specialized moderators have distinct permissions. - URL: https://docs.glean.com/administration/identity/roles/admin-roles - Locator: Role matrix - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:sunset Product and feature retirements. The retirement page records November 13, 2026 end of Glean Assist embedded integrations, past Prompt Library migration and legacy billing-dashboard removal. - URL: https://docs.glean.com/release-notes/sunset - Locator: Embedded support integrations; Prompt Library; legacy billing dashboard - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-roles-20261026 Enterprise roles and permissions. Managed-plan Admin/Member/BillingAdmin, custom roles and synced groups; feature grants additive; model settings remain organisation-wide in inspected text. - URL: https://www.perplexity.ai/help-center/en/articles/11187754-enterprise-roles-and-permissions - Locator: Sales-assisted availability; base/custom roles; groups and master switches; public web-reader representation retrieved 2026-10-26, representation SHA256 06fe5a476f097c102d380d35bf9db56348d1e4e3e89633e6017163cada5e6538 - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### perplexity:perplexity:p-skills-20261026 How to use Computer Skills. Computer selects task Skills; users create or upload SKILL.md/zip instruction packages. - URL: https://www.perplexity.ai/help-center/en/articles/13914413-how-to-use-computer-skills - Locator: Built-in/custom Skills; creation and upload; public web-reader representation retrieved 2026-10-26, representation SHA256 f582e50af86ba66a0b7f4ba097202e67618a8d8aa3b4b93c7b5652833085eeb1 - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### perplexity:perplexity:p-projects-20261026 What are Projects?. Persistent workspaces with instructions, files, tasks and owner/editor/viewer access; Brain updates can spend owner credits. - URL: https://www.perplexity.ai/help-center/en/articles/10352961-what-are-projects - Locator: Instructions, sharing permissions, files and Brain; public web-reader representation retrieved 2026-10-26, representation SHA256 30fa9a960823ef5efa0ac26cb0ffc1e69256a5e6d2d8b07acd1b32e04b661acb - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### glean:glean:oauth OAuth options for tools. Connector tools support Glean-managed or customer OAuth applications. - URL: https://docs.glean.com/administration/actions/setup-actions/choose-central-or-custom-oauth - Locator: Central and custom OAuth - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:r3-microsoft-write-confirmation Create Microsoft 365 files. Interactive-agent builders can require write confirmation by disabling Run without user confirmation; confirmation is configurable. - URL: https://docs.glean.com/agents/generate-files-from-templates - Locator: Recommended agent instructions, Human approval - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-skills How to use Computer Skills. Computer selects task Skills; users create or upload SKILL.md/zip instruction packages. - URL: https://www.perplexity.ai/help-center/en/articles/13914413-how-to-use-computer-skills - Locator: Built-in/custom Skills; creation and upload - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:web Web Search tools setup. Admins configure OpenAI, Brave or Google search tools and publish them to selected Glean interfaces. - URL: https://docs.glean.com/administration/tools/setup-tools/web-search-tools-setup - Locator: Providers; surface enablement; data sent - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-entpro What is Enterprise Pro?. Ask and standard search do not consume Computer credits; cloud Computer uses included and pooled credits. - URL: https://www.perplexity.ai/help-center/en/articles/10352973-what-is-enterprise-pro - Locator: Computer, Ask, data protections and retention sections - Evidence kind: documented - Source date: 2026-10-06 - Retrieved: 2026-10-21 ### glean:glean:triggers Types of agent triggers. Agents can start from messages, forms, connected-system content changes and schedules, subject to admin access. - URL: https://docs.glean.com/agents/concepts/triggers - Locator: Content and schedule triggers - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:office-output Create Microsoft 365 files with agents. Enabled tools create Office files, with limitations on arbitrary templates and output fidelity. - URL: https://docs.glean.com/agents/generate-files-from-templates - Locator: Word, Excel and PowerPoint; template limitations - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:r4-cancellation-release Glean October 15 release notes. Canceling or interrupting an Assistant response also stops tool calls and background tasks started by that response. This is a documented Assistant run behavior, not a tested universal stop guarantee. - URL: https://docs.glean.com/release-notes/releases/2026-10-15-october-release - Locator: Canceled Assistant responses now stop cleanly - Evidence kind: documented - Source date: 2026-10-15 - Retrieved: 2026-10-26 ### glean:glean:mcp About Glean MCP server. Glean exposes enterprise search, chat, documents and agents to external hosts through MCP. - URL: https://docs.glean.com/administration/platform/mcp/about - Locator: Server capabilities; authentication - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:core-price Glean Core Suite. Core Suite combines per-user monthly licensing with committed Model Hub consumption; the seat amount is not given. - URL: https://docs.glean.com/glean-core-suite-pricing - Locator: Seat fee; Model Hub Usage; provider rate table - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-billing Enterprise pricing and billing FAQ. Pro costs USD40/month or400/year; Max325/month or3250/year. No self-serve Enterprise trial; API billed separately. - URL: https://www.perplexity.ai/help-center/en/articles/10352986-enterprise-pricing-and-billing-frequently-asked-questions - Locator: Pricing, API exclusion, trials, invoicing and seat reductions - Evidence kind: documented - Source date: 2026-10-08 - Retrieved: 2026-10-21 ### glean:glean:mobile iOS and Android. Mobile clients use enterprise SSO and integrate with Intune App Protection. - URL: https://docs.glean.com/administration/management/features/mobile - Locator: SSO prerequisites; Intune MAM - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:surfaces Choose where to use Glean. Glean has web, desktop, extension and embedded access points. - URL: https://docs.glean.com/user-guide/apps/choose-where-to-use-glean - Locator: Surface table; browser; desktop; extension - Evidence kind: documented - Source date: 2026-10-19 - Retrieved: 2026-10-21 ### glean:glean:voice Use real-time voice. Real-time voice works on web, desktop and mobile; raw audio streams to the configured model provider while transcripts follow chat retention. - URL: https://docs.glean.com/user-guide/assistant/real-time-voice - Locator: Where to access; privacy; limitations - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-home Perplexity Enterprise. Enterprise offers cloud Search/Computer, business connectors and administration. - URL: https://www.perplexity.ai/enterprise - Locator: Product overview and security FAQ - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-desktop About the Perplexity desktop app. Windows/macOS clients have local-file access; macOS app control and remote access are distinct from on-device inference. - URL: https://www.perplexity.ai/help-center/en/articles/19800001-about-the-app - Locator: Desktop platforms, local folders and app control - Evidence kind: documented - Source date: 2026-09-15 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-voice Perplexity Voice Assistant for iOS. iOS voice conversations are documented; Enterprise SSO and Swiss German quality were not tested. - URL: https://www.perplexity.ai/help-center/en/articles/11132456-how-to-use-the-perplexity-voice-assistant-for-ios - Locator: Voice activation and conversation history - Evidence kind: documented - Source date: 2026-09-11 - Retrieved: 2026-10-21 ### glean:glean:teams-app Glean in Microsoft Teams: Admin guide. The Microsoft Teams app requires tenant admin setup and consent. - URL: https://docs.glean.com/administration/platform/embedded-integrations/glean-in-teams/glean-in-microsoft-teams--admin-guide - Locator: Installation prerequisites and deployment - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:images Image Generation in Glean. Glean generates and edits images using enabled image models, independently of the text model. - URL: https://docs.glean.com/user-guide/assistant/image-generation - Locator: Model choice; editing; admin controls - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:terms Glean Terms of Service v5Jun2026. The contract defines customer-cloud hosting, restricted proprietary access, order-specific fees, termination deletion and New York governing law. - URL: https://www.glean.com/legal/terms - Locator: Sections 1, 2, 5, 12 and 13 - Evidence kind: documented - Source date: 2026-06-05 - Retrieved: 2026-10-21 ### glean:glean:ai-addendum Glean AI Addendum v5Jun2026. No-training commitments and Glean-key zero-day retention have legal and trust-and-safety exceptions; Customer Key responsibilities remain with the customer. - URL: https://www.glean.com/legal/ai-addendum - Locator: Sections 3 and 4 - Evidence kind: documented - Source date: 2026-06-05 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-image Generating images with Perplexity. GPT Image1, Nano Banana, Seedream4.5; Nano Banana Pro on Max. Enterprise image commercial use allowed. - URL: https://www.perplexity.ai/help-center/en/articles/10354781-generating-images-with-perplexity - Locator: Image models, edits and enterprise use rights - Evidence kind: documented - Source date: 2026-08-31 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-terms-gb Perplexity Enterprise terms and conditions. Perplexity AI, Inc. contracts under California law with USD fees, no model training and customer output ownership; specific product terms govern conflicts. - URL: https://www.perplexity.ai/en-GB/hub/legal/enterprise-terms-of-service - Locator: Sections1–3,5,7,9,11; August3,2026 English edition - Evidence kind: documented - Source date: 2026-08-03 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-assets Creating assets with Perplexity. DOCX/PDF/XLSX/PPTX/HTML outputs, previews and version history are documented; exact templates require external editing. - URL: https://www.perplexity.ai/help-center/en/articles/12528830-creating-assets-with-perplexity-overview - Locator: Output formats, preview, follow-up editing and exports - Evidence kind: documented - Source date: 2026-09-01 - Retrieved: 2026-10-21 ### glean:glean:team-chat Team chat. Beta shared Editor chats run each request as its author but expose already-generated answers to all participants. - URL: https://docs.glean.com/user-guide/assistant/team-chat - Locator: How permissions work; behavior and limits - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-security-hub Enterprise Security Hub settings. Disabling public sharing leaves existing public links live; enforced incognito retains attachments/sessions24h. - URL: https://www.perplexity.ai/help-center/en/articles/10517443-enterprise-security-hub-settings - Locator: Organisation/public links and Enforce Incognito - Evidence kind: documented - Source date: 2026-09-07 - Retrieved: 2026-10-21 ### glean:glean:accessibility Accessibility Statement. Glean says a VPAT 2.5 ACR covering WCAG 2.0, 2.1 and 2.2 A/AA is available through its trust center. - URL: https://docs.glean.com/user-guide/about/accessibility - Locator: Conformance status - Evidence kind: documented - Source date: 2026-09-25 - Retrieved: 2026-10-21 ### glean:glean:sso About Glean SSO. SSO is mandatory through OIDC or SAML; identity-provider policies enforce authentication conditions. - URL: https://docs.glean.com/administration/identity/sso/about - Locator: Mandatory SSO; identity providers; access controls - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-sso SSO integration getting started. Paid Enterprise SSO needs verified domains and invited users; one IdP by default. Generic standards examples are not a full protocol matrix. - URL: https://www.perplexity.ai/help-center/en/articles/11200832-sso-integration-getting-started - Locator: Paid organisation requirement, DNS domains and invitations - Evidence kind: documented - Source date: 2026-09-14 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-hub-faq Perplexity product FAQ. Vendor identifies SAML SSO and SCIM for Enterprise and lists web, mobile, Comet and API access. - URL: https://www.perplexity.ai/hub - Locator: FAQ, information protection and client access - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-scim SCIM-based user account management. SCIM needs50seats or oneMax; Okta/Entra/Google/customSCIM. Older basic role-group statement differs from newer managed roles rollout. - URL: https://www.perplexity.ai/help-center/en/articles/11652604-scim-based-user-account-management - Locator: Eligibility, supported providers and UI authority - Evidence kind: documented - Source date: 2026-09-05 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-roles-rollout-correction Enterprise roles and permissions. The new Roles & Permissions UI rolls out gradually and requires eligible sales-assisted plans for custom roles and directory groups; legacy UI settings carry over. - URL: https://www.perplexity.ai/help-center/en/articles/11187754-enterprise-roles-and-permissions - Locator: Overview availability and gradual upgrades; Groups - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:users Managing Users. Admins assign roles and feature permissions and can revoke user sessions. - URL: https://docs.glean.com/administration/identity/roles/manage-users - Locator: Member permissions; sign out all sessions - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:insights Insights overview. Adoption metrics and per-person activity are available; small departments are grouped and CSV export is documented. - URL: https://docs.glean.com/administration/insights/overview - Locator: Metrics; department filters; CSV; privacy - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:events Glean Customer Event log overview. Customer Event logs include chats and responses separately from administrative logs and export as an unfiltered stream. - URL: https://docs.glean.com/administration/gce-logs/data-dictionary - Locator: CHAT events; unified export stream - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-analytics Enterprise usage analytics. Insights requires50seats or oneMax and provides adoption, feature and per-user query reporting with export. - URL: https://www.perplexity.ai/help-center/en/articles/11844346-enterprise-usage-analytics - Locator: Eligibility, Insights metrics, user table and export - Evidence kind: documented - Source date: 2026-09-29 - Retrieved: 2026-10-21 ### glean:glean:audit Audit Logs. Admin configuration logs have CSV export and 30-day default retention; ongoing delivery needs account-team configuration. - URL: https://docs.glean.com/administration/management/audit-logs/admin-audit-logs - Locator: Coverage; export; default retention - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:history Chat History. Admins choose Off or 30/90/180/365-day conversation retention, independently of Customer Event logging. - URL: https://docs.glean.com/administration/assistant/configuration/chat-history - Locator: Retention choices; Customer Event logs - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:pii Sensitive content in user prompt. Configured prompt-only regex policies can flag or block credentials, PII, IBANs and government IDs; built-in patterns start disabled. - URL: https://docs.glean.com/administration/protect/ai-security/sensitive-content-user-prompt - Locator: Prerequisites; regex templates; enforcement - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:protect About Glean Protect and Protect+. Protect+ adds recurring sensitive-content scanning and AI security guardrails to baseline Protect. - URL: https://docs.glean.com/administration/protect/overview - Locator: Capability comparison; AI security add-on - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:subprocessors Glean Subprocessors. The list names US providers and an Indian affiliate for remote support, security and debugging. - URL: https://www.glean.com/legal/subprocessors - Locator: Provider table; affiliate remote support - Evidence kind: documented - Source date: 2026-07-28 - Retrieved: 2026-10-21 ### glean:glean:org-instructions Configure custom instructions. Admins can configure up to five enterprise instructions for Assistant. - URL: https://docs.glean.com/administration/assistant/configuration/custom-instructions - Locator: Five custom instructions - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:regions Supported GCP regions. The GCP region list includes Netherlands, Belgium, Frankfurt and other regions, subject to required services. - URL: https://docs.glean.com/get-started/prepare/self-hosted-deployment/gcp/supported-gcp-regions - Locator: Preferred regions; EMEA - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:sla Glean Customer Support SLA v6Mar2026. Standard and paid Premium support differ; only Premium includes 99.9% monthly uptime and 10% or 20% service credits. - URL: https://www.glean.com/legal/sla - Locator: Sections 2, 4, 7 and 8 - Evidence kind: documented - Source date: 2026-03-06 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-security Perplexity security. Vendor claims SOC2TypeII and annual independent testing; staff JIT access and production segregation described, reports not inspected. - URL: https://www.perplexity.ai/enterprise/security - Locator: Enterprise controls, access management and penetration tests - Evidence kind: vendor-claimed - Source date: 2026-08-21 - Retrieved: 2026-10-21 ### glean:glean:dpa Glean Data Processing Addendum v6Mar2026. The DPA covers applicable Swiss and EU law, termination erasure, SCCs and 30-day subprocessor notice. - URL: https://www.glean.com/legal/dpa - Locator: Sections 1, 7, 9 and 10; SCC annexes - Evidence kind: documented - Source date: 2026-03-06 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-retention Data retention for Enterprise. Session-file default7days; custom session retention50seats or oneMax uses last activity and deletes outside-window data within7days. - URL: https://www.perplexity.ai/help-center/en/articles/11652701-data-retention-for-enterprise - Locator: Session-file default, custom windows and deletion - Evidence kind: documented - Source date: 2026-09-07 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-dpa-gb Perplexity data processing addendum. DPA provides employee confidentiality, subprocessor notices, SCCs and 30-day personal-data deletion/return at service end with legal exceptions. - URL: https://www.perplexity.ai/en-GB/hub/legal/dpa - Locator: August13,2026 English edition; sections4,6,10,11 andAnnex1 - Evidence kind: documented - Source date: 2026-08-13 - Retrieved: 2026-10-21 ### glean:glean:r3-legal-index Glean legal. The index links both Business Associate Agreement forms, the Technical Services Addendum and named Outcomes Packages; inclusion and pricing depend on the applicable contract. - URL: https://www.glean.com/legal - Locator: Glean Customer Agreements and Policies - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:security-page Glean Protect security page. Glean claims SOC 2 Type II, ISO 27001 and ISO 42001; no issuer-scoped certificate was retrieved. - URL: https://www.glean.com/platform/security - Locator: Enterprise security and compliance badges - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:r4-aws-cmk-faq Glean customer-hosted AWS FAQ. Customer-managed CMKs are supported for AWS, although the FAQ recommends default AWS-managed KMS keys and documents SCP-based emergency controls. - URL: https://docs.glean.com/security/cloud-prem/aws/faq - Locator: Are customer managed keys supported? - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### glean:glean:r4-aws-key-control Glean AWS account access and deployment model. The customer-hosted AWS deployment guide says customers own and control KMS customer-managed keys used for data at rest. This does not establish key control for Glean Hosted or GCP. - URL: https://docs.glean.com/security/cloud-prem/aws/account-access-and-deployment-model - Locator: Customer controls - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### glean:glean:dpa-confidentiality Glean DPA. General DPA confidentiality binds authorized personnel and no-less-protective subprocessor agreements; no specific §203/Art321 undertaking was retrieved. - URL: https://www.glean.com/legal/dpa - Locator: Section4 authorized personnel confidentiality; section9 subprocessor written agreement and necessary access - Evidence kind: documented - Source date: 2026-03-06 - Retrieved: 2026-10-21 ### glean:glean:flex-price Glean Enterprise Flex. Enterprise Flex pools credits and separately meters advanced features and premium models; learned-memory billing starts November 7, 2026 for the stated scope. - URL: https://docs.glean.com/glean-enterprise-flex-pricing - Locator: Enterprise Flex seats; FlexCredits; rate card - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:fx-ecb ECB historical euro reference rates. The 2026-10-20 reference is EUR 1 = USD 1.1215 = CHF 0.9237. - URL: https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml - Locator: Cube time=2026-10-20, USD and CHF - Evidence kind: documented - Source date: 2026-10-20 - Retrieved: 2026-10-21 ### glean:glean:r2-customer-default-example Change your default model on Customer Key. Customer Key admins choose defaults; GPT5.6 Luna is expressly an example, not a fixed or recommended routine model. - URL: https://docs.glean.com/administration/change-default-model - Locator: Opening note and prerequisites - Evidence kind: documented - Source date: 2026-10-19 - Retrieved: 2026-10-21 ### glean:glean:r2-direct-provider-proxy OpenAI direct API pricing. The shared direct-provider comparison uses USD0.10 input andUSD0.50 output per1M tokens; vendor usage is not replaced by this proxy. - URL: https://developers.openai.com/api/docs/pricing - Locator: Standard short-context gpt-6-luna - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### glean:glean:r2-proxy-lowest-effort GPT6 Luna model documentation. Lowest effort none is used only for the direct-provider comparison assumption. - URL: https://developers.openai.com/api/docs/models/gpt-6-luna - Locator: Reasoning effort - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:fx-ecb ECB historical euro reference exchange rates. EUR1=USD1.1215=CHF0.9237 on2026-10-20; conversion arithmetic is an analyst calculation. - URL: https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml - Locator: Cube time=2026-10-20; USD and CHF - Evidence kind: documented - Source date: 2026-10-20 - Retrieved: 2026-10-21 ### perplexity:perplexity:p-security-hub-20261026 Enterprise Security Hub settings. Disabling public sharing leaves existing public links live; enforced incognito retains attachments/sessions24h. - URL: https://www.perplexity.ai/help-center/en/articles/10517443-enterprise-security-hub-settings - Locator: Organisation/public links and Enforce Incognito; public web-reader representation retrieved 2026-10-26, representation SHA256 11f7eb441cbc7708f8686e2b8862ba5030d0ab3c2ebb39f22903c3296806004f - Evidence kind: documented - Source date: 2026-09-07 - Retrieved: 2026-10-26 ### perplexity:perplexity:p-dpa-gb-20261026 Perplexity data processing addendum. DPA provides employee confidentiality, subprocessor notices, SCCs and 30-day personal-data deletion/return at service end with legal exceptions. - URL: https://www.perplexity.ai/en-GB/hub/legal/dpa - Locator: August13,2026 English edition; sections4,6,10,11 andAnnex1; public web-reader representation retrieved 2026-10-26, representation SHA256 9e139f0ef944a998aca7167ce408fc9f27611a18703995d720c0a773535e5462 - Evidence kind: documented - Source date: 2026-08-13 - Retrieved: 2026-10-26 ### perplexity:perplexity:p-status-web Perplexity status. Public operational status and calendar are available; no contracted SLA inferred. - URL: https://status.perplexity.com/ - Locator: Website/App/Computer/API and calendar - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### perplexity:perplexity:p-repo-retire Download and move your organisation files. Remaining organisation repository files are deleted after October 1, 2026; customers must manually move needed files to Projects or connectors. - URL: https://www.perplexity.ai/help-center/en/articles/20260902-download-and-move-your-organization-files - Locator: Repository retirement and migration steps - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21