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Agent-readable comparison

Glean vs LibreChat

Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI.

This comparison has 46 criteria with sourced findings for both products, including 46 that a second agent cross-checked for both. 51 criteria have a sourced finding for at least one product. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. No winner is declared. A missing sourced finding is not evidence that a capability is absent.

Same facts as Markdown and JSON. Methodology.

Models

MOD-01 Model catalogue and providers

Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.

Glean

Agent cross-checked Support: partial

Model Hub documents multi-provider choice and Auto routing. New department Auto policies require opt-in rollout as of October 21, with GA scheduled October 29.

Availability: unknown · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=As of 2026-10-21: established model catalog plus opt-in new Auto-policy rollout; no tenant observed; plan=Core Suite + Model Hub Usage with Universal Model Key or Customer Key; new department policies only on Glean-key deployments with rollout enabled. Enterprise Flex billing is separate.; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • This criterion combines established model choice with an opt-in policy rollout; no blanket current GA status is asserted for the new policies. Enabled tenant models and per-request routing were not observed.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:models, glean:glean:r2-core-entitlements, glean:glean:key-matrix, glean:glean:r3-october-rollout-migration, glean:glean:uploads.

LibreChat

Agent cross-checked Support: partial

The model catalog is configured by the customer across first-party provider integrations and custom endpoints.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • providers: Documented routes include OpenAI, Anthropic, Google, Azure OpenAI, AWS Bedrock and custom compatible services; selection requires enabled credentials and model access.
  • current_models: v0.8.8 release notes mention GPT-6/GPT-6.1 Sol, Claude Opus/Sonnet 5.5 and Gemini 3.8 Flash support. Actual selectable IDs still depend on the installed configuration and provider account.
  • auto_routing: Does the product route between models automatically, and is the chosen model shown? No automatic routing policy showing a chosen model was established, and no configured endpoint was exercised.
  • multimodal_input: Provider-native files support images/PDFs and some providers accept additional Office/audio/video types. Exact acceptance depends on the selected model and transport; no matrix was tested.
  • providers Which model providers are available? [partial]: Documented routes include OpenAI, Anthropic, Google, Azure OpenAI, AWS Bedrock and custom compatible services; selection requires enabled credentials and model access. Sources: librechat:librechat:custom, librechat:librechat:azure, librechat:librechat:bedrock, librechat:librechat:vertex.
  • current_models Which current models are selectable on this plan? [partial]: v0.8.8 release notes mention GPT-6/GPT-6.1 Sol, Claude Opus/Sonnet 5.5 and Gemini 3.8 Flash support. Actual selectable IDs still depend on the installed configuration and provider account. Sources: librechat:librechat:releases.
  • user_choice Can users pick the model per chat? [supported]: Users choose an endpoint/model unless admins enforce model specs or a fixed Agent. Sources: librechat:librechat:modelspec, librechat:librechat:agents.
  • auto_routing Does the product route between models automatically, and is the chosen model shown? [unknown]: auto_routing: Does the product route between models automatically, and is the chosen model shown? No automatic routing policy showing a chosen model was established, and no configured endpoint was exercised.
  • multimodal_input Which models accept images, audio or files? [partial]: Provider-native files support images/PDFs and some providers accept additional Office/audio/video types. Exact acceptance depends on the selected model and transport; no matrix was tested. Sources: librechat:librechat:ocr.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:custom, librechat:librechat:azure, librechat:librechat:bedrock, librechat:librechat:vertex, librechat:librechat:releases, librechat:librechat:modelspec, librechat:librechat:agents, librechat:librechat:ocr.

MOD-02 Model freshness

Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.

Glean

Agent cross-checked Support: partial

Dated release notes and model deprecation guidance are public; comparable release-lag measurements remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex Model Hub; Customer Key deprecation policy distinguished from Universal Model Key; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? The release notes were checked, but provider general-release dates and scoped product-availability dates were not paired for the last three releases per provider.
  • changelog Is there a dated public model changelog? [supported]: Public dated release notes include October 15, 2026 and model announcements. Sources: glean:glean:release, glean:glean:r2-core-entitlements.
  • deprecation_notice How much notice is given before a model is removed? [partial]: For Customer Key Assistant, email notices are described at 60 and 15 days. The page also describes automatic migration for deprecated configurations; application to each removal needs confirmation. Sources: glean:glean:deprecation, glean:glean:r2-core-entitlements.
  • version_pinning Can an admin keep an older model version? [partial]: Customer Key admins manage upgrades but deprecated models stop being usable. No indefinite version-pinning entitlement is established. Sources: glean:glean:deprecation, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:release, glean:glean:r2-core-entitlements, glean:glean:deprecation.

LibreChat

Agent cross-checked Support: partial

Dated releases document model updates, but measured availability lags and retirement notice periods remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • release_lag_days: What was the lag for each of the last three major releases, per provider? No paired general-release/LibreChat-availability dates for the last three major releases per provider, or binding retirement-notice period, were established.
  • deprecation_notice: How much notice is given before a model is removed? No paired general-release/LibreChat-availability dates for the last three major releases per provider, or binding retirement-notice period, were established.
  • version_pinning: Admins can name explicit model IDs in endpoints/model specs; continuing remote availability remains under provider control.
  • release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: release_lag_days: What was the lag for each of the last three major releases, per provider? No paired general-release/LibreChat-availability dates for the last three major releases per provider, or binding retirement-notice period, were established.
  • changelog Is there a dated public model changelog? [supported]: Public releases and the LibreChat changelog date model updates; v0.8.8 was published 2026-10-01. Sources: librechat:librechat:releases.
  • deprecation_notice How much notice is given before a model is removed? [unknown]: deprecation_notice: How much notice is given before a model is removed? No paired general-release/LibreChat-availability dates for the last three major releases per provider, or binding retirement-notice period, were established.
  • version_pinning Can an admin keep an older model version? [partial]: Admins can name explicit model IDs in endpoints/model specs; continuing remote availability remains under provider control. Sources: librechat:librechat:modelspec, librechat:librechat:custom.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:releases, librechat:librechat:modelspec, librechat:librechat:custom.

MOD-03 Bring-your-own keys and provider contracts

Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.

Glean

Agent cross-checked Support: partial

Customer Key supports named provider accounts; it has documented feature and cloud restrictions.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Customer Key + Glean-family Model Hub Usage; Enterprise Flex Customer Key/private-cloud discounts are separately contractual; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • own_api_keys Can the customer use its own provider API keys? [supported]: Customer Key supports customer provider credentials including OpenAI and direct Anthropic keys. Sources: glean:glean:models, glean:glean:r2-core-entitlements.
  • own_cloud_contract Can it use its own Azure OpenAI, Bedrock or Vertex deployment? [partial]: Customer Key supports Azure OpenAI and named provider credentials. The supported-LLMs matrix permits Vertex only on GCP and Bedrock only on AWS; Configure LLMs separately says customer AWS can use Vertex, while its Vertex setup heading says GCP-only. AWS/Vertex eligibility is therefore unknown; no cross-cloud promise is made. Sources: glean:glean:models, glean:glean:key-matrix, glean:glean:r2-auto-policy-and-cloud-conflict, glean:glean:r2-core-entitlements.
  • custom_endpoint Can an admin add any OpenAI-compatible endpoint? [unknown]: Can an admin add any OpenAI-compatible endpoint? The supported-provider configuration and key matrix were checked; arbitrary OpenAI-compatible customer endpoints are not established.
  • byo_pricing Does BYO change the licence price? [partial]: Core Suite Customer Key limits Glean Model Hub charges to Glean-family usage; customer provider use is paid directly. Enterprise Flex says seats/credits are discounted for own-key/private-cloud customers but publishes no numeric adjustment. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
  • byo_restrictions Which features stop working with BYO? [supported]: The key matrix marks Meeting Notes and podcast artifacts unsupported on Customer Key. Text defaults share one provider; image models may differ. Memory depends on deployment readiness. Sources: glean:glean:key-matrix, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:models, glean:glean:r2-core-entitlements, glean:glean:key-matrix, glean:glean:r2-auto-policy-and-cloud-conflict, glean:glean:r2-flex-entitlements.

LibreChat

Agent cross-checked Support: partial

Customer-held provider keys, customer Azure/AWS/Vertex configurations and custom endpoints are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • byo_restrictions: File modalities, tools and other capabilities depend on provider/model support and optional services. A universal BYO feature-parity guarantee was not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:firstchat, librechat:librechat:custom, librechat:librechat:azure, librechat:librechat:bedrock, librechat:librechat:vertex, librechat:librechat:license, librechat:librechat:ocr, librechat:librechat:code.

MOD-04 Local and self-hosted models

Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.

Glean

Agent cross-checked Support: partial

The documented Universal Model Key open models run in the US. Supported customer-operated chat and embedding routes remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public open-model guide retrieved 2026-10-26; no deployment observed; plan=Universal Model Key open-model route; current guide does not name a Core Suite/Flex entitlement for customer-operated models; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • The US inference finding is limited to the Universal Model Key open models described by the source. No absence of every conceivable private deployment is inferred.
  • self_hosted_chat Can chat use a customer-hosted model? [unknown]: Can chat use a customer-hosted model? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.
  • self_hosted_embeddings Can retrieval use customer-hosted embeddings? [unknown]: Can retrieval use customer-hosted embeddings? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.
  • feature_parity Which features fail with self-hosted models? [unknown]: Which features fail with self-hosted models? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.
  • vendor_hosted_open_models Does the vendor host open-weight models in EU/CH? [unsupported]: For Universal Model Key open models described in the region-control guide, inference is hosted in the US regardless of creator country. That documented route does not provide EU/CH-hosted open-model inference; other private contracts are unverified. Sources: glean:glean:r4-open-model-inference.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: glean:glean:r4-open-model-inference.

LibreChat

Agent cross-checked Support: partial

Local compatible inference and Ollama embeddings are documented; optional services must also be local for a fully private stack.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • feature_parity: Chat and retrieval can use local endpoints. Tool calling and vision depend on the model; external OCR/search/code services are separate. No complete offline fixture was run.
  • vendor_hosted_open_models: Does the vendor host open-weight models in EU/CH? A vendor-hosted EU/Swiss open-weight model service was not established for the MIT self-hosted project.
  • self_hosted_chat Can chat use a customer-hosted model? [supported]: Custom endpoints can point at customer-hosted compatible model servers, including Ollama-compatible setups. Sources: librechat:librechat:custom.
  • self_hosted_embeddings Can retrieval use customer-hosted embeddings? [supported]: The RAG configuration documents Ollama embeddings and local Hugging Face through the appropriate full image. Sources: librechat:librechat:ragcfg.
  • feature_parity Which features fail with self-hosted models? [partial]: Chat and retrieval can use local endpoints. Tool calling and vision depend on the model; external OCR/search/code services are separate. No complete offline fixture was run. Sources: librechat:librechat:ragcfg, librechat:librechat:ocr, librechat:librechat:code.
  • vendor_hosted_open_models Does the vendor host open-weight models in EU/CH? [unknown]: vendor_hosted_open_models: Does the vendor host open-weight models in EU/CH? A vendor-hosted EU/Swiss open-weight model service was not established for the MIT self-hosted project.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:custom, librechat:librechat:ragcfg, librechat:librechat:ocr, librechat:librechat:code.

MOD-05 Model control and usage limits

Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.

Glean

Agent cross-checked Support: partial

Model restrictions and blocking usage limits are documented; new department Auto policies remain an opt-in rollout on October 21.

Availability: unknown · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=As of 2026-10-21: existing controls plus opt-in Auto policies; policy GA scheduled 2026-10-29; plan=Core Suite/Enterprise Flex model governance and usage limits; new Auto policies require Glean-key deployment and Feature rollouts opt-in. Legacy Enterprise exclusions preserved.; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Existing controls and the new policy rollout have different availability. No two-user enforcement test was run; hiding premium models alone does not prevent Auto from using them.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:model-controls, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:restrictions, glean:glean:model-config, glean:glean:key-matrix, glean:glean:r3-october-rollout-migration, glean:glean:limits.

LibreChat

Agent cross-checked Support: partial

Model specs and scoped configuration can limit choices; optional user credit reservations provide a blocking mechanism.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • model_allowlist_by_group: Enforced model specs and role/group configuration overrides can restrict available endpoints/models. The separate management UI is preview; a two-group fixture was not run.
  • data_bound_models: Can admins restrict which models receive connector or knowledge content? A hard binding between each enterprise content source and a permitted model provider was not established in the Agent and access-control guides.
  • user_limits: Balance tracking, initial credits/refills and message moderation limits are operator-configurable, rather than a universal vendor allowance.
  • model_allowlist_by_group Can admins limit models per group? [partial]: Enforced model specs and role/group configuration overrides can restrict available endpoints/models. The separate management UI is preview; a two-group fixture was not run. Sources: librechat:librechat:modelspec, librechat:librechat:admin, librechat:librechat:access.
  • data_bound_models Can admins restrict which models receive connector or knowledge content? [unknown]: data_bound_models: Can admins restrict which models receive connector or knowledge content? A hard binding between each enterprise content source and a permitted model provider was not established in the Agent and access-control guides.
  • default_model Can admins set the default model? [supported]: Model-spec presets can define default endpoint/model configurations. Sources: librechat:librechat:modelspec.
  • user_limits What per-user message or token limits apply, and are they published? [partial]: Balance tracking, initial credits/refills and message moderation limits are operator-configurable, rather than a universal vendor allowance. Sources: librechat:librechat:balance, librechat:librechat:mod.
  • limit_behaviour What happens when a limit is reached? [supported]: Pinned checkBalance reserves credits and throws a TOKEN_BALANCE error when insufficient. This establishes a blocking code path, not an observed end-to-end quota test. Sources: librechat:librechat:balance-pin.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:modelspec, librechat:librechat:admin, librechat:librechat:access, librechat:librechat:balance, librechat:librechat:mod, librechat:librechat:balance-pin.

Company knowledge

KNOW-01 Files in chat

Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.

Glean

Agent cross-checked Support: partial

Chat uploads support common office formats with explicit size limits and OCR prerequisites.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Assistant + Model Hub Usage; Enterprise Flex doc uploads follow its named Assistant mode allowances; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Shared long-PDF, scan, spreadsheet and presentation fixture was not run.
  • formats Which formats are accepted? [supported]: Documented formats include PDF, DOC/DOCX, XLS/XLSX/XLSM, PPT/PPTX, text and image files; audio/video uploads are excluded. Sources: glean:glean:uploads, glean:glean:r2-core-entitlements.
  • limits What size and count limits apply per file and chat? [supported]: 128K models allow 5 files at 64 MB each; 32K models 4 at 32 MB; 8K models 2 at 16 MB. Minimum file size is 1 KB. Sources: glean:glean:uploads, glean:glean:r2-core-entitlements.
  • ocr Are scanned PDFs read? [supported]: Scanned PDFs require OCR enabled by an administrator or support. Sources: glean:glean:uploads, glean:glean:r2-core-entitlements.
  • spreadsheets Are Excel tables read with structure intact? [partial]: Data Analysis handles uploaded spreadsheets, but merged cells, hierarchical tables, charts and complex structures have limited support. Fixture formula and structure fidelity was not tested. Sources: glean:glean:analysis, glean:glean:r2-core-entitlements.
  • full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [partial]: Uploaded analysis files expose full raw content within size limits; referenced indexed spreadsheets may be truncated. Archives are inspected on demand in Thinking mode. Complete visibility into selected chunks was not verified. Sources: glean:glean:analysis, glean:glean:uploads, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:uploads, glean:glean:r2-core-entitlements, glean:glean:analysis.

LibreChat

Agent cross-checked Support: partial

Files can be indexed, injected as extracted text or sent directly to compatible model providers.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=New spreadsheet finding at development source a378657583567310c841d652b0f6b00c83e2bd6b; earlier accepted facts retain their cited release pins; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • File counts, sizes and provider acceptance depend on deployment settings.
  • Spreadsheet parsing yields named sheets and CSV values; layout/formula fidelity and the shared fixture remain untested.
  • formats Which formats are accepted? [supported]: Documents include PDF/text/Office formats through configured extraction; provider-native acceptance varies, including Bedrock Office formats and Google audio/video. Sources: librechat:librechat:ocr, librechat:librechat:filecfg.
  • limits What size and count limits apply per file and chat? [partial]: File counts, sizes and MIME patterns are operator/endpoint settings; provider limits may be stricter. The shared fixture was not uploaded. Sources: librechat:librechat:filecfg, librechat:librechat:ocr.
  • ocr Are scanned PDFs read? [supported]: Optional Mistral OCR, Azure/Vertex Mistral OCR and provider-native file processing are documented. Sources: librechat:librechat:ocr.
  • spreadsheets Are Excel tables read with structure intact? [partial]: The inspected built-in XLSX/XLS/ODS parser emits each sheet name and CSV values. The current guide lists a 15 MB built-in parser limit. Workbook formatting, formula recalculation and shared-fixture accuracy were not established. Sources: librechat:librechat:r4-spreadsheet-parser, librechat:librechat:r4-text-current.
  • full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [supported]: RAG retrieves indexed chunks; Upload as Text and Agent File Context inject extracted full text, subject to context limits. Sources: librechat:librechat:rag, librechat:librechat:text, librechat:librechat:ocr.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: librechat:librechat:ocr, librechat:librechat:filecfg, librechat:librechat:rag, librechat:librechat:text, librechat:librechat:r4-spreadsheet-parser, librechat:librechat:r4-text-current.

KNOW-02 Knowledge bases and shared collections

Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.

Glean

Agent cross-checked Support: partial

Core Suite includes Library Collections; the replacement Projects rollout and plan entitlement remain qualified.

Availability: unknown · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Library Collections included; current Projects rollout/entitlement not separately established; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Projects are rolling out gradually and may not be enabled for a given deployment. Chat and artifact sharing is separate from project membership.
  • Projects is documented as a gradual replacement for Collections, but its current Core Suite/Enterprise Flex entitlement and rollout were not verified.
  • persistent_collections Can users keep document collections across chats? [partial]: Core Suite includes persistent Library Collections. Projects documentation describes a replacement containing chats/documents/files/artifacts, but current Core Suite/Enterprise Flex Projects entitlement and migration rollout were not verified. Sources: glean:glean:r2-core-entitlements, glean:glean:projects.
  • sharing_scope Can collections be shared with users, groups or the whole organisation? [unknown]: The Projects guide describes private-by-default and people/group sharing, but current Projects rollout/entitlement under Core Suite or Enterprise Flex is not separately established. No current plan-scoped project-sharing guarantee is made.
  • size_limits What are the collection limits? [unknown]: What are the collection limits? The Projects guide and agent builder were checked, but a current project size cap and direct knowledge-binding contract are not specified.
  • assistant_binding Can collections be bound to an assistant? [unknown]: Projects and Agent Builder were checked; direct binding of a persistent Project or Collection to an assistant was not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:r2-core-entitlements, glean:glean:projects.

LibreChat

Agent cross-checked Support: partial

Agents and personal Projects keep files across chats; shared Agent access is distinct from personal Project ownership.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • sharing_scope: Agents can share files/knowledge with permitted users/groups/roles; Projects themselves are personal and cannot be shared or transferred.
  • size_limits: What are the collection limits? No universal collection storage/size allowance was established; limits are deployment and file-configuration dependent.
  • persistent_collections Can users keep document collections across chats? [supported]: Agent File Search/File Context and Project reference files persist for later chats. Sources: librechat:librechat:agents, librechat:librechat:projects.
  • sharing_scope Can collections be shared with users, groups or the whole organisation? [partial]: Agents can share files/knowledge with permitted users/groups/roles; Projects themselves are personal and cannot be shared or transferred. Sources: librechat:librechat:access, librechat:librechat:agents, librechat:librechat:projects.
  • size_limits What are the collection limits? [unknown]: size_limits: What are the collection limits? No universal collection storage/size allowance was established; limits are deployment and file-configuration dependent.
  • assistant_binding Can collections be bound to an assistant? [supported]: Agent File Search and File Context bind retrieved or extracted knowledge to an Agent. Sources: librechat:librechat:agents, librechat:librechat:ocr.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:agents, librechat:librechat:projects, librechat:librechat:access, librechat:librechat:ocr.

KNOW-03 Enterprise connectors

Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).

Glean

Agent cross-checked Support: partial

Glean documents M365, Google and Atlassian connectors, with indexed and live patterns depending on source.

Availability: generally-available · Delivery: official-integration
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite native connectors included; individual connector setup/consent still required; Enterprise Flex platform connections use applicable feature allowances; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:outlook, glean:glean:teams-connector, glean:glean:r2-core-entitlements, glean:glean:drive, glean:glean:gmail, glean:glean:connectors, glean:glean:deploy, glean:glean:gateway.

LibreChat

Agent cross-checked Support: partial

SharePoint and OneDrive have a documented delegated file picker. Other enterprise systems require separately verified tools or connectors.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • microsoft_365: SharePoint Online and OneDrive for Business can be browsed and attached through Entra token reuse/OBO, delegated AllSites.Read and Files.Read.All, and admin consent. Outlook/Teams source access was not established.
  • google_workspace: Which Google sources are connected? Google Drive/Gmail, Confluence/Jira and other named business-system connectors were not verified from first-party maintained connector documentation; generic MCP compatibility is not a connector catalog.
  • atlassian: Confluence and Jira? Google Drive/Gmail, Confluence/Jira and other named business-system connectors were not verified from first-party maintained connector documentation; generic MCP compatibility is not a connector catalog.
  • other_systems: Which other business systems? Google Drive/Gmail, Confluence/Jira and other named business-system connectors were not verified from first-party maintained connector documentation; generic MCP compatibility is not a connector catalog.
  • on_prem_sources: Custom local MCP stdio servers can reach systems available to the deployment, but a maintained file-share/database connector and its permissions were not verified.
  • microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [partial]: SharePoint Online and OneDrive for Business can be browsed and attached through Entra token reuse/OBO, delegated AllSites.Read and Files.Read.All, and admin consent. Outlook/Teams source access was not established. Sources: librechat:librechat:sharepoint.
  • google_workspace Which Google sources are connected? [unknown]: google_workspace: Which Google sources are connected? Google Drive/Gmail, Confluence/Jira and other named business-system connectors were not verified from first-party maintained connector documentation; generic MCP compatibility is not a connector catalog.
  • atlassian Confluence and Jira? [unknown]: atlassian: Confluence and Jira? Google Drive/Gmail, Confluence/Jira and other named business-system connectors were not verified from first-party maintained connector documentation; generic MCP compatibility is not a connector catalog.
  • other_systems Which other business systems? [unknown]: other_systems: Which other business systems? Google Drive/Gmail, Confluence/Jira and other named business-system connectors were not verified from first-party maintained connector documentation; generic MCP compatibility is not a connector catalog.
  • on_prem_sources Can on-prem file shares or databases be connected? [partial]: Custom local MCP stdio servers can reach systems available to the deployment, but a maintained file-share/database connector and its permissions were not verified. Sources: librechat:librechat:mcpcfg.
  • connector_provider Who builds and maintains each connector? [supported]: LibreChat documents the Microsoft picker. Other MCP tool integrations are separately configured and maintained by their respective server authors/operators. Sources: librechat:librechat:sharepoint, librechat:librechat:mcp.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:sharepoint, librechat:librechat:mcpcfg, librechat:librechat:mcp.

KNOW-04 Permission-aware retrieval

Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.

Glean

Agent cross-checked Support: partial

Permission-aware indexed and live retrieval is documented; the restricted-document test is outstanding.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect permission enforcement and connector access; fine-grained source rules documented per connector; add_ons=Glean Protect+ and account-team enablement for O365 sensitivity-label redlisting only; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Permission claims are documented only; no leak-free outcome or measured propagation delay is claimed.
  • source_permissions_respected Are source permissions enforced per user? [supported]: SharePoint, OneDrive and Teams docs describe per-user permissions checked at query time. This is documentary evidence, not a passed two-user test. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:teams-connector, glean:glean:r2-core-entitlements.
  • enforcement_point Does the source system, a mirrored index or nothing enforce them? [supported]: Indexed routes copy source ACLs into Glean and evaluate them at query time; live SharePoint/OneDrive routes avoid a stored content index. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:r2-core-entitlements.
  • revocation_delay How quickly does a removed permission take effect? [partial]: For indexed Drive, activity changes are checked every 10 minutes and group membership hourly. These are crawl schedules, not a measured revocation guarantee. Sources: glean:glean:drive, glean:glean:r2-core-entitlements.
  • admin_scope_controls Can admins exclude sites, folders or labels? [supported]: Admins can include/exclude connectors, containers and documents from LLM access. Changes may take up to an hour. Sources: glean:glean:restrictions, glean:glean:r2-core-entitlements.
  • sensitivity_labels Are Microsoft Purview or similar labels respected? [partial]: Glean Protect+ can exclude SharePoint/OneDrive files by Purview label priority after account-team enablement. It requires crawling, may need days for the first full crawl, and does not cover Teams message text. This is index exclusion, not a passed live-permission test. Sources: glean:glean:r4-purview-label-redlist.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:teams-connector, glean:glean:r2-core-entitlements, glean:glean:drive, glean:glean:restrictions, glean:glean:r4-purview-label-redlist.

LibreChat

Agent cross-checked Support: partial

Product resource ACLs and delegated Microsoft file selection are documented. Continuing source permissions for copied content remain untested.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • source_permissions_respected: Are source permissions enforced per user? No restricted-document two-user fixture or grant/revocation test was run. Source permission enforcement, revocation delay and Purview label handling remain unverified.
  • enforcement_point: LibreChat ACLs control Agent/file resources; Microsoft delegated OBO limits source downloads as the signed-in user. No query-time source ACL check for previously copied chunks was established.
  • revocation_delay: How quickly does a removed permission take effect? No restricted-document two-user fixture or grant/revocation test was run. Source permission enforcement, revocation delay and Purview label handling remain unverified.
  • admin_scope_controls: Operators can scope Agent/resource grants and its selected files. Site/folder/label exclusion across sources was not established.
  • sensitivity_labels: Are Microsoft Purview or similar labels respected? No restricted-document two-user fixture or grant/revocation test was run. Source permission enforcement, revocation delay and Purview label handling remain unverified.
  • source_permissions_respected Are source permissions enforced per user? [unknown]: source_permissions_respected: Are source permissions enforced per user? No restricted-document two-user fixture or grant/revocation test was run. Source permission enforcement, revocation delay and Purview label handling remain unverified.
  • enforcement_point Does the source system, a mirrored index or nothing enforce them? [partial]: LibreChat ACLs control Agent/file resources; Microsoft delegated OBO limits source downloads as the signed-in user. No query-time source ACL check for previously copied chunks was established. Sources: librechat:librechat:access, librechat:librechat:sharepoint.
  • revocation_delay How quickly does a removed permission take effect? [unknown]: revocation_delay: How quickly does a removed permission take effect? No restricted-document two-user fixture or grant/revocation test was run. Source permission enforcement, revocation delay and Purview label handling remain unverified.
  • admin_scope_controls Can admins exclude sites, folders or labels? [partial]: Operators can scope Agent/resource grants and its selected files. Site/folder/label exclusion across sources was not established. Sources: librechat:librechat:access, librechat:librechat:agents.
  • sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: sensitivity_labels: Are Microsoft Purview or similar labels respected? No restricted-document two-user fixture or grant/revocation test was run. Source permission enforcement, revocation delay and Purview label handling remain unverified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:access, librechat:librechat:sharepoint, librechat:librechat:agents.

KNOW-05 Freshness and sync model

Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.

Glean

Agent cross-checked Support: partial

Glean combines indexed and live connector routes; refresh timing is source-specific.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite connector/index platform; Customer Hosted location/contract separately selected; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sharepoint, glean:glean:onedrive, glean:glean:r2-core-entitlements, glean:glean:drive, glean:glean:deploy.

LibreChat

Agent cross-checked Support: partial

The RAG API copies uploaded content into PGVector; imported files do not by themselves establish live enterprise synchronization.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • sync_interval: How often does an index refresh? No periodic enterprise-source sync contract, source edit/delete propagation bound or timed fixture was established from the RAG and Microsoft import guides.
  • deletion_propagation: How quickly does a deleted document disappear? No periodic enterprise-source sync contract, source edit/delete propagation bound or timed fixture was established from the RAG and Microsoft import guides.
  • live_or_indexed Is content searched live or copied into an index? [supported]: The RAG API indexes uploaded documents into PostgreSQL/PGVector; file-context mode stores extracted text in Agent instructions. Sources: librechat:librechat:rag, librechat:librechat:ocr.
  • sync_interval How often does an index refresh? [unknown]: sync_interval: How often does an index refresh? No periodic enterprise-source sync contract, source edit/delete propagation bound or timed fixture was established from the RAG and Microsoft import guides.
  • deletion_propagation How quickly does a deleted document disappear? [unknown]: deletion_propagation: How quickly does a deleted document disappear? No periodic enterprise-source sync contract, source edit/delete propagation bound or timed fixture was established from the RAG and Microsoft import guides.
  • index_location Where is indexed content stored? [supported]: The operator chooses the RAG database and its location, independently of the inference provider. Sources: librechat:librechat:rag, librechat:librechat:compose-pin.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:rag, librechat:librechat:ocr, librechat:librechat:compose-pin.

KNOW-06 Grounding and retrieval quality

Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.

Glean

Agent cross-checked Support: partial

Linked source citations are documented; named-plan cross-language retrieval and observed grounding quality remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Assistant/Deep Research with Model Hub Usage; no verified Core Suite/Enterprise Flex cross-language entitlement; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Citation links do not establish citation accuracy. The Early Access language guide does not map cross-language retrieval to a verified named-plan entitlement.
  • citations Are answers linked to specific sources? [supported]: Assistant documentation describes grounded answers with linked citations; Deep Research produces cited company/web reports. Sources: glean:glean:research, glean:glean:sharing, glean:glean:r2-core-entitlements.
  • citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.
  • cross_language Does a question in one language find documents in another? [unknown]: The language guide labels answering across document/query languages Early Access, but its Core Suite/Enterprise Flex entitlement and enabled rollout were not established. Cross-language retrieval for those named plans remains unknown; no multilingual fixture was run.
  • no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.
  • observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:research, glean:glean:sharing, glean:glean:r2-core-entitlements, glean:glean:language.

LibreChat

Agent cross-checked Support: partial

File-search citations are documented; retrieval accuracy remains unmeasured.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • citation_accuracy: Do the cited passages support the answer? The shared multilingual factual/cross-document/no-answer question set was not run. Citation correctness, cross-language success, no-answer reliability and observed accuracy remain unknown.
  • cross_language: Does a question in one language find documents in another? The shared multilingual factual/cross-document/no-answer question set was not run. Citation correctness, cross-language success, no-answer reliability and observed accuracy remain unknown.
  • no_answer_behaviour: Does it say when the corpus has no answer? The shared multilingual factual/cross-document/no-answer question set was not run. Citation correctness, cross-language success, no-answer reliability and observed accuracy remain unknown.
  • observed_accuracy: How many of the question set were answered correctly? The shared multilingual factual/cross-document/no-answer question set was not run. Citation correctness, cross-language success, no-answer reliability and observed accuracy remain unknown.
  • citations Are answers linked to specific sources? [supported]: RAG/File Search provides retrieved source references and citation controls. Sources: librechat:librechat:rag, librechat:librechat:access.
  • citation_accuracy Do the cited passages support the answer? [unknown]: citation_accuracy: Do the cited passages support the answer? The shared multilingual factual/cross-document/no-answer question set was not run. Citation correctness, cross-language success, no-answer reliability and observed accuracy remain unknown.
  • cross_language Does a question in one language find documents in another? [unknown]: cross_language: Does a question in one language find documents in another? The shared multilingual factual/cross-document/no-answer question set was not run. Citation correctness, cross-language success, no-answer reliability and observed accuracy remain unknown.
  • no_answer_behaviour Does it say when the corpus has no answer? [unknown]: no_answer_behaviour: Does it say when the corpus has no answer? The shared multilingual factual/cross-document/no-answer question set was not run. Citation correctness, cross-language success, no-answer reliability and observed accuracy remain unknown.
  • observed_accuracy How many of the question set were answered correctly? [unknown]: observed_accuracy: How many of the question set were answered correctly? The shared multilingual factual/cross-document/no-answer question set was not run. Citation correctness, cross-language success, no-answer reliability and observed accuracy remain unknown.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:rag, librechat:librechat:access.

KNOW-07 Memory and personal context

Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.

Glean

Agent cross-checked Support: partial

Glean documents personal saved and learned memory with user controls and a limited admin off switch.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite saved memory in seat and learned memory with Model Hub Usage; Enterprise Flex learned-memory rate/temporary waiver separate; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:memory, glean:glean:r2-core-entitlements, glean:glean:memory-admin.

LibreChat

Agent cross-checked Support: supported

Opt-in user memory stores editable key/value context across chats; Projects and Agents provide additional persistent instructions.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

  • custom_instructions Can users set persistent instructions? [supported]: Projects retain instructions across their chats; Agents retain system instructions. Sources: librechat:librechat:projects, librechat:librechat:agents.
  • cross_chat_memory Does the product remember facts across chats? [supported]: User Memory injects configured key/value entries across chats and is not semantic search over all past conversations. Sources: librechat:librechat:memory.
  • user_memory_controls Can users view, edit and delete memories? [supported]: Users add/edit/remove entries and can toggle memory when permitted. Sources: librechat:librechat:memory.
  • admin_memory_controls Can admins turn memory off? [supported]: Memory is disabled until configured and its feature permissions can be restricted by role. Sources: librechat:librechat:memory, librechat:librechat:access.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:projects, librechat:librechat:agents, librechat:librechat:memory, librechat:librechat:access.

Assistants and agents

AGT-01 Custom assistants

Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.

Glean

Agent cross-checked Support: partial

Custom agents combine instructions, models, knowledge and tools and have an internal library.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Building/Governance/Sharing in seat; builder assistance/debugging/runtime use Model Hub as applicable; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:builder, glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:roles, glean:glean:agent-sharing, glean:glean:groups, glean:glean:library, glean:glean:sunset.

LibreChat

Agent cross-checked Support: supported

Agents combine instructions, a model, knowledge and tools, with version history and a permissioned internal catalog.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

  • create_assistants Can users create assistants with instructions, knowledge and tools? [supported]: The Agent Builder creates reusable instructions/model/files/tools/skills configurations. Sources: librechat:librechat:agents.
  • creator_permissions Can admins limit who creates them? [supported]: AGENTS CREATE and sharing permissions can be restricted by role; resource grants control access. Sources: librechat:librechat:access.
  • sharing_scope Can assistants be shared with users, groups or everyone? [supported]: Agent ACLs support users, groups, roles and all authenticated users when public sharing is permitted. Sources: librechat:librechat:access.
  • catalogue Is there an internal assistant directory? [supported]: Agents have a marketplace/catalog and searchable builder tool library. Sources: librechat:librechat:agents.
  • prompt_library Are shared prompt templates available? [supported]: Prompt resources have use/create/share/share-public permissions and ACLs. Sources: librechat:librechat:access.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:agents, librechat:librechat:access.

AGT-02 Tools, actions and MCP

Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.

Glean

Agent cross-checked Support: partial

Glean supports tools and external MCP with admin access controls; tool identities vary by route.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite native tools/MCP host and Developer Tools; LLM tool/API calls incur Model Hub Usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • External-tool access boundaries were not tested. Customer Key and tool-provider contracts remain separate.
  • builtin_tools Which tools are built in? [supported]: Agents can search knowledge, analyze data and read/write connected records; available tools depend on enabled connectors. Sources: glean:glean:agents, glean:glean:r2-core-entitlements.
  • custom_actions Can admins add API actions? [supported]: The MCP Gateway exposes customer-built read/write tools as well as connector tools. Sources: glean:glean:gateway, glean:glean:r2-core-entitlements.
  • mcp_client Can it use remote MCP servers, and with what admin control? [partial]: Admins register external remote MCP servers and apply role/group controls in Glean. This pass did not execute a server call. Sources: glean:glean:gateway, glean:glean:r2-core-entitlements.
  • tool_auth Do tools act as the user or as a shared account? [partial]: OAuth integrations can use Glean-managed or customer OAuth applications; agent service credentials are a distinct route. Identity must be checked per tool. Sources: glean:glean:oauth, glean:glean:r2-core-entitlements.
  • tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Admins control tool exposure. The Microsoft file-creation guide instructs interactive-agent builders to disable Run without user confirmation when user approval is required. Write confirmation is configurable, not an unconditional enforced rule; a universal approval policy for unattended agents remains unknown. Sources: glean:glean:gateway, glean:glean:r3-microsoft-write-confirmation, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:gateway, glean:glean:oauth, glean:glean:r3-microsoft-write-confirmation.

LibreChat

Agent cross-checked Support: partial

Agent tools include file search, code, web and Actions, with local/remote MCP and configurable approval boundaries.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=Customer-operated or third-party MCP servers, Optional separate Code Interpreter service; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • tool_approval: Agent/code environments document approval modes and individual tool-call approvals. The default policy and every external side-effect boundary were not exercised.
  • builtin_tools Which tools are built in? [supported]: Agent capabilities include file search/context, web search, memory and optionally configured code execution/image tools. Sources: librechat:librechat:agents, librechat:librechat:images.
  • custom_actions Can admins add API actions? [supported]: Agents support custom API Actions configured in the tool library. Sources: librechat:librechat:agents.
  • mcp_client Can it use remote MCP servers, and with what admin control? [supported]: Configured MCP transports include stdio, SSE and Streamable HTTP; YAML and permissioned UI setup are documented. Sources: librechat:librechat:mcp, librechat:librechat:mcpcfg.
  • tool_auth Do tools act as the user or as a shared account? [supported]: MCP supports configured credentials/headers and OAuth; credential and resource ownership scope depends on each server configuration. Sources: librechat:librechat:mcp, librechat:librechat:mcpcfg.
  • tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Agent/code environments document approval modes and individual tool-call approvals. The default policy and every external side-effect boundary were not exercised. Sources: librechat:librechat:agents, librechat:librechat:code.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:agents, librechat:librechat:images, librechat:librechat:mcp, librechat:librechat:mcpcfg, librechat:librechat:code.

AGT-03 Web search and deep research

Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.

Glean

Agent cross-checked Support: partial

Brave is the new web-search default; OpenAI search is a legacy route under migration. Deep Research produces cited read-only reports.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=2026-10-21, after the October 19 start of OpenAI-to-Brave migration; individual migration completion unobserved; plan=Core Suite Deep Research with Model Hub Usage; Brave for new web-search setups, configured Gemini route per setup guide, legacy OpenAI only until migrated; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • The dated release governs the new-versus-legacy route distinction. No per-tenant configuration, migration completion or provider-region test was performed.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:web, glean:glean:r2-core-entitlements, glean:glean:r3-october-rollout-migration, glean:glean:research.

LibreChat

Agent cross-checked Support: partial

Web search combines configured search, scraping and optional reranking services; source queries can leave the installation boundary.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • deep_research: Agents can perform repeated tool operations and web research. No dedicated report fixture, quality result or preset research SLA was verified.
  • web_search Is web search available? [supported]: Tool-capable chats/Agents can use the configured web search capability. Sources: librechat:librechat:web, librechat:librechat:agents.
  • admin_toggle Can admins disable it per organisation or group? [supported]: WEB_SEARCH feature permissions control use; operators configure whether its provider stack is available. Sources: librechat:librechat:access, librechat:librechat:web.
  • search_provider Which search provider handles queries, and where? [supported]: Documented choices include Serper, SearXNG, Tavily and Keenable, with Firecrawl/Tavily/Keenable scraping and optional Jina/Cohere reranking. Geography depends on the chosen services. Sources: librechat:librechat:web.
  • deep_research Is multi-step research with a report available? [partial]: Agents can perform repeated tool operations and web research. No dedicated report fixture, quality result or preset research SLA was verified. Sources: librechat:librechat:agents, librechat:librechat:web.
  • web_citations Are web sources cited? [supported]: The web-search guide documents source references/citations from search and fetched content. Sources: librechat:librechat:web.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:web, librechat:librechat:agents, librechat:librechat:access.

AGT-04 Workflows and automation

Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.

Glean

Agent cross-checked Support: supported

Workflow mode supports multi-step logic with schedule and content-event triggers.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Building, workflow mode and triggers in seat; LLM execution incurs Model Hub Usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:triggers.

LibreChat

Agent cross-checked Support: partial

Experimental Scheduled Chats run saved Agents on cron schedules; beta Agent Events can receive external deliveries.

Availability: beta · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=Experimental schedules explicitly enabled, Beta Agents API for external Agent Events; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • workflow_builder: Agent Builder supports tool workflows and subagent configurations; no general business no-code flow editor was established.
  • event_triggers: The beta Agents API includes authenticated Agent Events. A built-in email/form trigger catalog was not verified.
  • workflow_builder Is there a workflow or chain builder? [partial]: Agent Builder supports tool workflows and subagent configurations; no general business no-code flow editor was established. Sources: librechat:librechat:agents.
  • scheduled_tasks Can prompts or assistants run on a schedule? [supported]: Scheduled Chats supports hourly/daily/weekly/custom cron with time zones, owner scope and execution checks; it is experimental and off by default. Sources: librechat:librechat:schedule.
  • event_triggers Can external events start a workflow? [partial]: The beta Agents API includes authenticated Agent Events. A built-in email/form trigger catalog was not verified. Sources: librechat:librechat:api.
  • builder_audience Is building aimed at business users, IT or developers? [supported]: Agent Builder is a user UI; API-event and runtime configuration require technical deployment work. Sources: librechat:librechat:agents, librechat:librechat:schedule, librechat:librechat:api.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:agents, librechat:librechat:schedule, librechat:librechat:api.

AGT-05 Agentic task execution

Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.

Glean

Agent cross-checked Support: partial

Auto mode agents plan and use tools, but end-to-end execution safety was not tested.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Harness/Agent Building with Model Hub Usage for LLM execution; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • agent_mode Is there an agent mode for multi-step tasks? [supported]: Auto mode agents dynamically choose tools and delegate subtasks; Workflow mode uses explicit steps. Sources: glean:glean:agents, glean:glean:r2-core-entitlements.
  • visible_steps Are steps and tool calls shown? [partial]: Workflow steps and builder preview/debugging are documented. Complete runtime visibility for every Auto action was not verified. Sources: glean:glean:builder, glean:glean:agents, glean:glean:r2-core-entitlements.
  • side_effect_confirmation Must the user confirm actions with side effects? [partial]: Office creation tools describe a confirmation step before writing, without an editable inline preview. This does not establish confirmation for all scheduled operations. Sources: glean:glean:office-output, glean:glean:r2-core-entitlements.
  • stop_control Can the user stop a running task? [partial]: The October 15 release documents that canceling an Assistant response terminates its tool calls and background tasks. Universal cancellation across scheduled/independent agents and every client was not verified by a fixture. Sources: glean:glean:r4-cancellation-release.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:builder, glean:glean:office-output, glean:glean:r4-cancellation-release.

LibreChat

Agent cross-checked Support: partial

Agent runs expose reasoning/tool activity and optional approval, interruption and cooperative stop controls.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • No gather-documents, draft-summary and propose-email task was run.
  • Highly experimental attached workspaces are distinct from ordinary Agent tool use.
  • agent_mode Is there an agent mode for multi-step tasks? [supported]: Agents execute multi-step tool workflows; code/workspace capabilities require a compatible separately deployed service. Sources: librechat:librechat:agents, librechat:librechat:code.
  • visible_steps Are steps and tool calls shown? [supported]: Activity groups and tool cards distinguish preparation, execution, completion, cancellation and failure. Sources: librechat:librechat:agents.
  • side_effect_confirmation Must the user confirm actions with side effects? [partial]: Attached environments can expose Ask before changes/Accept edits/Full access, bounded by operator tool rules. This is configurable, not a guarantee that all side effects require confirmation. Sources: librechat:librechat:agents, librechat:librechat:code.
  • stop_control Can the user stop a running task? [partial]: The release documents interruption/steering; ordinary background-tool cancellation is optional and cooperative, so an uncooperative tool may still finish. Sources: librechat:librechat:agents, librechat:librechat:releases.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:agents, librechat:librechat:code, librechat:librechat:releases.

AGT-06 Programmable access

Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.

Glean

Agent cross-checked Support: partial

Public platform APIs and a remote MCP server are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean APIs and remote MCP server; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Platform/Admin/Indexing/Tools APIs in seat and LLM Client APIs/MCP with Model Hub Usage; Enterprise Flex Client APIs consume FlexCredits; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:core-price, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:uploads, glean:glean:mcp.

LibreChat

Agent cross-checked Support: partial

The beta Agents API provides inference, Agent management and authenticated events; deployment guards and limitations are explicit.

Availability: beta · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • knowledge_api: The beta management surface includes Agent/Skill management. A complete public knowledge-ingestion contract and fixture were not verified.
  • api_governance: Agent access and remote-agent permissions gate APIs, with source identity bound for events. Complete logging/budget/model parity across routes was not tested.
  • mcp_server: Does the product expose itself to other agents over MCP? A native product-wide MCP server was not established; being an MCP client does not establish that interface.
  • chat_api Is there an API for chat and assistants? [supported]: Chat Completions and Open Responses interfaces expose saved Agents, with API-key or configured OIDC authentication. Sources: librechat:librechat:api.
  • knowledge_api Can documents be loaded through an API? [partial]: The beta management surface includes Agent/Skill management. A complete public knowledge-ingestion contract and fixture were not verified. Sources: librechat:librechat:api.
  • api_governance Do audit, budgets and model rules apply to API use? [partial]: Agent access and remote-agent permissions gate APIs, with source identity bound for events. Complete logging/budget/model parity across routes was not tested. Sources: librechat:librechat:api, librechat:librechat:access.
  • mcp_server Does the product expose itself to other agents over MCP? [unknown]: mcp_server: Does the product expose itself to other agents over MCP? A native product-wide MCP server was not established; being an MCP client does not establish that interface.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:api, librechat:librechat:access.

Daily work

WORK-01 Clients and access points

Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.

Glean

Agent cross-checked Support: partial

Glean has web, desktop, mobile and extension access, including managed mobile controls.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Glean for Desktop Windows and macOS, Glean iOS and Android, Glean browser extension and companion; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Glean surfaces included in seat; individual AI actions may incur Model Hub Usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=Windows, macOS, iOS, Android.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements, glean:glean:mobile, glean:glean:research, glean:glean:voice.

LibreChat

Agent cross-checked Support: partial

The main deployment is a responsive browser client. Native clients, MDM and a supported sidebar extension were not verified.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • desktop_apps: Windows and macOS apps? The self-host installation and client docs did not establish native Windows/macOS apps, a first-party browser extension or Intune/MDM configuration.
  • mobile_apps: Docs describe mobile navigation and temporary-chat controls in the web UI. No native iOS/Android client with company SSO was established.
  • browser_extension: Is there a browser extension or sidebar? The self-host installation and client docs did not establish native Windows/macOS apps, a first-party browser extension or Intune/MDM configuration.
  • managed_deployment: Can IT deploy and configure clients through MDM? The self-host installation and client docs did not establish native Windows/macOS apps, a first-party browser extension or Intune/MDM configuration.
  • client_feature_gaps: Desktop/mobile layouts expose different navigation controls; no comprehensive parity matrix was tested.
  • web Is a full web client available? [supported]: A Docker/npm deployment serves a browser application at the configured server URL. Sources: librechat:librechat:firstchat, librechat:librechat:local.
  • desktop_apps Windows and macOS apps? [unknown]: desktop_apps: Windows and macOS apps? The self-host installation and client docs did not establish native Windows/macOS apps, a first-party browser extension or Intune/MDM configuration.
  • mobile_apps iOS and Android apps with SSO? [partial]: Docs describe mobile navigation and temporary-chat controls in the web UI. No native iOS/Android client with company SSO was established. Sources: librechat:librechat:retention, librechat:librechat:insights.
  • browser_extension Is there a browser extension or sidebar? [unknown]: browser_extension: Is there a browser extension or sidebar? The self-host installation and client docs did not establish native Windows/macOS apps, a first-party browser extension or Intune/MDM configuration.
  • managed_deployment Can IT deploy and configure clients through MDM? [unknown]: managed_deployment: Can IT deploy and configure clients through MDM? The self-host installation and client docs did not establish native Windows/macOS apps, a first-party browser extension or Intune/MDM configuration.
  • client_feature_gaps Which features are missing on mobile? [partial]: Desktop/mobile layouts expose different navigation controls; no comprehensive parity matrix was tested. Sources: librechat:librechat:retention, librechat:librechat:insights.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:firstchat, librechat:librechat:local, librechat:librechat:retention, librechat:librechat:insights.

WORK-02 Office suite and Teams integration

Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.

Glean

Agent cross-checked Support: partial

A Microsoft Teams app is documented; connectors and file-generation tools do not establish in-Office add-ins.

Availability: generally-available · Delivery: official-integration
Scope: surfaces=Glean in Microsoft Teams, Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite embedded Microsoft Teams and other listed surfaces; selected Assistant actions incur Model Hub Usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • word_excel_powerpoint Does it work inside Word, Excel and PowerPoint? [unknown]: Does it work inside Word, Excel and PowerPoint? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.
  • outlook Does it work inside Outlook? [unknown]: Does it work inside Outlook? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.
  • teams Is there a Teams app or bot? [supported]: The Glean Teams app has an admin installation guide and tenant setup/consent requirements. Sources: glean:glean:teams-app, glean:glean:r2-core-entitlements.
  • google_workspace_apps Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.
  • licence_prerequisites Which licences or consents are needed? [partial]: Teams requires admin deployment in a configured Glean tenant and Microsoft permissions. Extra licence charges are not numerically specified in the guide. Sources: glean:glean:teams-app, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:teams-app, glean:glean:r2-core-entitlements.

LibreChat

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

WORK-03 Translation and writing

Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.

Glean

Agent cross-checked Support: partial

Browser companion translation and general writing are documented; layout-preserving document translation is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean browser extension and companion, Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite browser Companion/Sidebar surfaces included; LLM writing/translation uses configured model usage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.
  • translation_engine Which engine translates? [partial]: The browser companion translates selected text through Glean. A dedicated translation service or exact translation-model route is not named here. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements.
  • glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.
  • formality_and_variants Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.
  • writing_tools Are dedicated rewrite and proofreading tools available? [partial]: Configured agents support drafting; the browser companion explains, summarizes and translates selected text. Dedicated proofreading behavior was not verified. Sources: glean:glean:surfaces, glean:glean:agents, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:surfaces, glean:glean:r2-core-entitlements, glean:glean:agents.

LibreChat

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

WORK-04 Image generation and editing

Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.

Glean

Agent cross-checked Support: partial

Glean can generate and edit images using enabled image models.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite image generation/editing with Model Hub Usage; provider/key availability remains conditional; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:images, glean:glean:r2-core-entitlements, glean:glean:terms, glean:glean:ai-addendum.

LibreChat

Agent cross-checked Support: partial

Configured Agent image tools generate and edit images; model service rights/costs remain separate.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • admin_control: Operators control tool credentials/configuration and Agent creation/access permissions. A dedicated per-group image-spend switch was not established.
  • usage_terms: What usage rights apply to output? Generated-output rights and complete per-image cost visibility were not established as a LibreChat software entitlement.
  • image_generation Can users generate images, with which models? [supported]: OpenAI Image Tools and additional documented provider tools attach to an Agent; the current guide defaults OpenAI tools to gpt-image-2.5-flare. Sources: librechat:librechat:images.
  • image_editing Can users edit uploaded images? [supported]: The image guide documents editing/remixing uploaded images using image IDs and compatible tools. Sources: librechat:librechat:images.
  • admin_control Can admins restrict image generation? [partial]: Operators control tool credentials/configuration and Agent creation/access permissions. A dedicated per-group image-spend switch was not established. Sources: librechat:librechat:images, librechat:librechat:access.
  • usage_terms What usage rights apply to output? [unknown]: usage_terms: What usage rights apply to output? Generated-output rights and complete per-image cost visibility were not established as a LibreChat software entitlement.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:images, librechat:librechat:access.

WORK-05 Voice and meetings

Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.

Glean

Agent cross-checked Support: partial

Real-time voice is available with provider streaming; meeting functionality depends on key mode.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Glean for Desktop Windows and macOS, Glean iOS and Android; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite real-time voice/Meeting Notes with Model Hub Usage; Meeting Notes requires Universal Model Key per feature matrix; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Raw voice audio streams to the configured model provider and is not stored according to the voice guide; transcripts follow chat retention.
  • dictation Can users dictate prompts? [unknown]: Can users dictate prompts? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested.
  • read_aloud Can answers be read aloud? [partial]: Real-time voice speaks its responses; a separate read-aloud control for arbitrary text responses was not established. Sources: glean:glean:voice, glean:glean:r2-core-entitlements.
  • voice_conversation Is a live voice mode available? [supported]: Interactive voice supports web, desktop and mobile, with interruptible spoken replies and a chat transcript. It does not invoke a chosen published agent. Sources: glean:glean:voice, glean:glean:r2-core-entitlements.
  • meeting_summaries Are meetings transcribed and summarised? [partial]: The key matrix lists Meeting Notes as generally available with Universal Model Key and unsupported with Customer Key. Recording/language behavior was not tested. Sources: glean:glean:key-matrix, glean:glean:r2-core-entitlements.
  • swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:voice, glean:glean:r2-core-entitlements, glean:glean:key-matrix.

LibreChat

Agent cross-checked Support: partial

LibreChat documents STT, TTS and a hands-free conversation mode that chains them. Real-time speech-to-speech behavior, meeting outcomes and Swiss German recognition remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Current self-hosted LibreChat Speech Settings documentation retrieved 2026-10-21; no voice-latency or dialect fixture performed; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=Optional configured STT/TTS engines and provider credentials; self-hosted speech services need allowedAddresses; deployment_mode=on-premise; region=Customer-selected app infrastructure; audio processing depends on browser or configured external/self-hosted speech engines, with no universal region verified; os=not specified.

Limitations

  • Conversation mode is a chain of transcription, text generation and playback; real-time audio-to-audio behavior, interruption and latency were not verified.
  • Audio location depends on the chosen engine. No meeting or Swiss German fixture was run.
  • dictation Can users dictate prompts? [supported]: Speech configuration provides STT for audio input. Sources: librechat:librechat:speech.
  • read_aloud Can answers be read aloud? [supported]: Speech configuration provides TTS for model responses. Sources: librechat:librechat:speech.
  • voice_conversation Is a live voice mode available? [partial]: speechTab.conversationMode chains STT and TTS for hands-free turns: autoSendText sends the transcript after a configured delay, and automaticPlayback reads a completed response. Microphone recording is initially started by the user. Real-time speech-to-speech, interruption behavior and end-to-end latency were not tested. Sources: librechat:librechat:speech-conversation-r2.
  • meeting_summaries Are meetings transcribed and summarised? [unknown]: No meeting capture/integration, speaker diarization or meeting-summary fixture was verified in the reviewed speech documentation.
  • swiss_german_speech Is Swiss German speech recognised? [unknown]: Swiss German recognition and transcript quality were not tested; a language setting does not establish dialect accuracy.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:speech, librechat:librechat:speech-conversation-r2.

WORK-06 Data analysis and document output

Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.

Glean

Agent cross-checked Support: partial

Data analysis and Office file output are documented, with spreadsheet and template limitations.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Assistant/Canvas/document output with Model Hub Usage; provider/tool prerequisites apply; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • No fixture analysis or output-file inspection. Code-interpreter provider and retention differ by route.
  • data_analysis Can it analyse spreadsheets with executed code? [supported]: Thinking-mode uploaded spreadsheets can use a per-user/session sandbox. Indexed spreadsheets may be truncated and cross-indexed-file numeric aggregation is not supported by the documented Data Analysis route. Sources: glean:glean:analysis, glean:glean:r2-core-entitlements.
  • charts Can it produce charts? [unknown]: The Data Analysis and Office-output guides were checked, but chart generation and chart-file fidelity were not established or observed in this pass.
  • office_file_output Can it create Word, Excel or PowerPoint files? [supported]: Enabled tools create Word documents, Excel workbooks and PowerPoint decks, saved/downloaded through the documented route. Arbitrary Word/Excel template population is not supported by create tools. Sources: glean:glean:office-output, glean:glean:r2-core-entitlements.
  • canvas_editing Is there a document or canvas editor for iterating on output? [supported]: Slide generation creates decks in Canvas for refinement and export; exact themes and embedded elements are not guaranteed. Sources: glean:glean:office-output, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:analysis, glean:glean:r2-core-entitlements, glean:glean:office-output.

LibreChat

Agent cross-checked Support: partial

The separate Code Interpreter runs analysis and produces downloadable files; artifacts provide code/HTML/diagram previews.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=Separately operated compatible Code Interpreter service, Experimental stateful workspaces only if explicitly configured; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • charts: Code execution and generated-file downloads support chart artifacts, but the shared spreadsheet/chart fixture was not run.
  • office_file_output: Generated files are downloadable; editable Word/Excel/PowerPoint fidelity was not established with a fixture.
  • canvas_editing: Artifacts render React/HTML/Mermaid content and source; a rich Office document editor was not established.
  • data_analysis Can it analyse spreadsheets with executed code? [supported]: Configured Code Interpreter executes programs against uploaded files in its separate sandbox. Sources: librechat:librechat:code.
  • charts Can it produce charts? [partial]: Code execution and generated-file downloads support chart artifacts, but the shared spreadsheet/chart fixture was not run. Sources: librechat:librechat:code.
  • office_file_output Can it create Word, Excel or PowerPoint files? [partial]: Generated files are downloadable; editable Word/Excel/PowerPoint fidelity was not established with a fixture. Sources: librechat:librechat:code.
  • canvas_editing Is there a document or canvas editor for iterating on output? [partial]: Artifacts render React/HTML/Mermaid content and source; a rich Office document editor was not established. Sources: librechat:librechat:artifacts.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:code, librechat:librechat:artifacts.

WORK-07 Sharing and team spaces

Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.

Glean

Agent cross-checked Support: partial

Viewer chat sharing documents recipient-source redaction; current Projects and group-chat plan entitlements remain unknown.

Availability: beta · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Assistant Viewer sharing; current Projects and Team-chat Editor entitlement under Core Suite/Enterprise Flex unverified; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Viewer redaction must not be generalized to Team-chat Editors. Projects and Team-chat commercial/rollout entitlements remain unknown; no two-user fixture was run.
  • share_chats Can chats be shared inside the organisation? [supported]: Users can share chats with users, departments or the organization, with Viewer read-only access. Sources: glean:glean:sharing, glean:glean:r2-core-entitlements.
  • team_spaces Are shared projects or workspaces available? [unknown]: The Projects guide describes gradual enablement but does not establish a current named Core Suite/Enterprise Flex entitlement. Shared-project availability remains unknown.
  • group_chat Can several people chat together with the AI? [unknown]: The Team chat guide describes a beta enabled for selected users, but its current Core Suite/Enterprise Flex entitlement was not established. Multi-user AI chat availability for a named plan remains unknown.
  • share_permission_boundary Does sharing respect the recipient's access to sources? [partial]: For Viewer chat sharing, the guide documents redaction of inaccessible citations and content. That finding does not establish the distinct Team-chat Editor entitlement or its availability for a Core Suite/Enterprise Flex tenant. No cross-group sharing test was run. Sources: glean:glean:sharing, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sharing, glean:glean:r2-core-entitlements, glean:glean:projects, glean:glean:team-chat.

LibreChat

Agent cross-checked Support: partial

Shared chat links publish transcript snapshots and optional files. Projects are personal, and shared source permission boundaries need care.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • group_chat: Can several people chat together with the AI? Simultaneous multi-person AI group chat was not established from Projects and shareable-link documentation; link continuation creates a separate personal copy.
  • share_permission_boundary: Published file snapshots are served independently of the owner’s live file ACL. Sharing grants access to the published copy, not continuing source-system authorization; no restricted-source fixture was run.
  • share_chats Can chats be shared inside the organisation? [supported]: Authenticated shared links are supported, with optional public viewing; public unauthenticated access is off by default. Sources: librechat:librechat:share.
  • team_spaces Are shared projects or workspaces available? [unsupported]: Projects specifically cannot be shared or transferred and are personal to the creator. Shared Agents/resources are a separate capability. Sources: librechat:librechat:projects.
  • group_chat Can several people chat together with the AI? [unknown]: group_chat: Can several people chat together with the AI? Simultaneous multi-person AI group chat was not established from Projects and shareable-link documentation; link continuation creates a separate personal copy.
  • share_permission_boundary Does sharing respect the recipient's access to sources? [partial]: Published file snapshots are served independently of the owner’s live file ACL. Sharing grants access to the published copy, not continuing source-system authorization; no restricted-source fixture was run. Sources: librechat:librechat:share.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:share, librechat:librechat:projects.

WORK-08 Interface languages and accessibility

Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.

Glean

Agent cross-checked Support: partial

German, French, Italian and English end-user UIs are documented; admin setup is not localized.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite client surfaces; detailed language/localization entitlements not separately mapped by plan; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • The language/accessibility pages describe the common product, without a separate Core Suite/Enterprise Flex localization entitlement matrix.
  • ui_languages Which UI languages are offered? [supported]: The support matrix lists English, German, French and Italian UI among other locales. Sources: glean:glean:language, glean:glean:r2-core-entitlements.
  • dach_language_quality Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? The locale matrix and accessibility statement were checked, but translation completeness and naturalness were not observed in a logged-in German/French/Italian UI.
  • accessibility_statement Is there a WCAG conformance statement? [partial]: Glean maintains a VPAT 2.5 ACR covering WCAG 2.0/2.1/2.2 A and AA, obtainable through the Trust Center; the report was not reviewed. Sources: glean:glean:accessibility, glean:glean:r2-core-entitlements.
  • admin_ui_languages Is the admin interface available in German? [unsupported]: The language guide explicitly says external help documentation and admin workspace setup are not yet localized. Sources: glean:glean:language, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:language, glean:glean:r2-core-entitlements, glean:glean:accessibility.

LibreChat

Agent cross-checked Support: partial

English, German, French and Italian UI resources are registered in the pinned client; quality and accessibility conformance were not evaluated.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • dach_language_quality: Are German, French and Italian UIs complete and natural? No complete DE/FR/IT walkthrough, German separate-admin-panel coverage test or WCAG conformance statement/report was verified.
  • accessibility_statement: Is there a WCAG conformance statement? No complete DE/FR/IT walkthrough, German separate-admin-panel coverage test or WCAG conformance statement/report was verified.
  • admin_ui_languages: Is the admin interface available in German? No complete DE/FR/IT walkthrough, German separate-admin-panel coverage test or WCAG conformance statement/report was verified.
  • ui_languages Which UI languages are offered? [supported]: The client i18n implementation registers en, de, fr and it among community-maintained translations. Sources: librechat:librechat:i18n-pin.
  • dach_language_quality Are German, French and Italian UIs complete and natural? [unknown]: dach_language_quality: Are German, French and Italian UIs complete and natural? No complete DE/FR/IT walkthrough, German separate-admin-panel coverage test or WCAG conformance statement/report was verified.
  • accessibility_statement Is there a WCAG conformance statement? [unknown]: accessibility_statement: Is there a WCAG conformance statement? No complete DE/FR/IT walkthrough, German separate-admin-panel coverage test or WCAG conformance statement/report was verified.
  • admin_ui_languages Is the admin interface available in German? [unknown]: admin_ui_languages: Is the admin interface available in German? No complete DE/FR/IT walkthrough, German separate-admin-panel coverage test or WCAG conformance statement/report was verified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:i18n-pin.

Administration and governance

ADM-01 Single sign-on and authentication

Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.

Glean

Agent cross-checked Support: partial

SSO is mandatory with OIDC/SAML and identity-provider MFA and conditional access.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect includes SSO and role access; detailed IdP policy setup is separately documented; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • No SSO trial login was performed.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sso, glean:glean:r2-core-entitlements, glean:glean:mobile.

LibreChat

Agent cross-checked Support: partial

Self-hosted authentication supports OAuth/OIDC, SAML and LDAP; local/LDAP TOTP can be enforced.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • conditional_access: Entra authentication and token reuse are documented, but an actual conditional-access/device-policy login was not tested.
  • domain_capture: Can the company claim its email domain? Registration/domain filters were not established as a tenant-wide company-domain ownership claim.
  • sso_protocols Which SSO protocols and identity providers work? [supported]: OIDC/OAuth providers include Entra, Google, Keycloak and Auth0; SAML and LDAP are documented separately. Sources: librechat:librechat:openid, librechat:librechat:saml, librechat:librechat:auth.
  • sso_plan Which plan includes SSO? [supported]: The authentication configuration belongs to the MIT self-hosted project, with no separate SSO licence tariff. Sources: librechat:librechat:license, librechat:librechat:auth.
  • mfa Can MFA be enforced? [supported]: ENFORCE_TWO_FACTOR_AUTHENTICATION requires local/LDAP enrollment and prevents disabling it; federated accounts depend on IdP MFA. Sources: librechat:librechat:auth.
  • conditional_access Do Entra conditional-access policies apply? [partial]: Entra authentication and token reuse are documented, but an actual conditional-access/device-policy login was not tested. Sources: librechat:librechat:entra.
  • domain_capture Can the company claim its email domain? [unknown]: domain_capture: Can the company claim its email domain? Registration/domain filters were not established as a tenant-wide company-domain ownership claim.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:openid, librechat:librechat:saml, librechat:librechat:auth, librechat:librechat:license, librechat:librechat:entra.

ADM-02 User provisioning and lifecycle

Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.

Glean

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

LibreChat

Agent cross-checked Support: partial

Entra group synchronization and federated account creation are documented; SCIM and leaver content transfer remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • scim: Is SCIM provisioning supported? SCIM was not established in the authentication/access docs or pinned repository path review. No two-user deprovisioning fixture was run.
  • deprovisioning: The docs provide user deletion scripts, but content ownership transfer and revocation behavior were not fixture-tested.
  • seat_assignment: Operators manage accounts/roles under an MIT licence; there is no per-seat licence entitlement in the scoped source.
  • scim Is SCIM provisioning supported? [unknown]: scim: Is SCIM provisioning supported? SCIM was not established in the authentication/access docs or pinned repository path review. No two-user deprovisioning fixture was run.
  • group_sync Are identity-provider groups synced? [supported]: With Entra OIDC token reuse, Graph groups sync at login; resource ACL principal membership has a documented cache. Sources: librechat:librechat:access, librechat:librechat:entra.
  • jit_provisioning Are users created at first login? [supported]: Federated login creates accounts according to the authentication configuration; OpenID/SAML registration cannot be independently disabled. Sources: librechat:librechat:auth.
  • deprovisioning What happens to a removed user's data and shared assets? [partial]: The docs provide user deletion scripts, but content ownership transfer and revocation behavior were not fixture-tested. Sources: librechat:librechat:auth.
  • seat_assignment Can admins assign and reclaim seats? [partial]: Operators manage accounts/roles under an MIT licence; there is no per-seat licence entitlement in the scoped source. Sources: librechat:librechat:auth, librechat:librechat:license.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:access, librechat:librechat:entra, librechat:librechat:auth, librechat:librechat:license.

ADM-03 Roles, groups and feature permissions

Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.

Glean

Agent cross-checked Support: partial

Glean has delegated admin roles, IdP-group permissions and feature access controls.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect/Agent Governance role controls; department and IdP group policy configuration as documented; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • No two-group restriction-enforcement test.
  • admin_roles Which admin roles exist, and can admin rights be delegated? [supported]: Setup Admin, Admin, Super Admin and specialist moderators have documented scopes; only Super Admin can assign certain privileges. Sources: glean:glean:roles, glean:glean:r2-core-entitlements.
  • groups Can permissions be set per group? [supported]: Direct and IdP-group roles combine, with highest-precedence primary roles and union of secondary roles. Group permission behavior is feature-flag dependent. Sources: glean:glean:groups, glean:glean:r2-core-entitlements.
  • feature_toggles Which features can be switched on or off per group? [partial]: Member permissions include content and agent creation; model access, scheduled triggers and beta features have specific controls. Every feature/group combination was not verified. Sources: glean:glean:users, glean:glean:groups, glean:glean:r2-core-entitlements.
  • multi_entity Can subsidiaries or departments be separated within one contract? [partial]: Terms permit affiliates to use or order the service, while separate subsidiary data partitions within one contract were not established. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:roles, glean:glean:r2-core-entitlements, glean:glean:groups, glean:glean:users, glean:glean:terms.

LibreChat

Agent cross-checked Support: partial

Role permissions, resource ACLs and system grants support granular governance; the separate management UI remains preview.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server, Separately deployed LibreChat Admin Panel preview; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=Separate Admin Panel preview for GUI management; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • Separate admin management UI is preview; the core authorization model is documented as available.
  • No two-group disabled-feature fixture was run.
  • admin_roles Which admin roles exist, and can admin rights be delegated? [supported]: ADMIN/USER and custom roles exist; capability grants can delegate selected administrative functions without full admin. Sources: librechat:librechat:access.
  • groups Can permissions be set per group? [supported]: Local and Entra groups can receive ACLs, system grants and configuration overrides. Sources: librechat:librechat:access, librechat:librechat:admin.
  • feature_toggles Which features can be switched on or off per group? [supported]: Permissions include Agents, MCP, prompts, memory, search, file search/citations and code execution. Sources: librechat:librechat:access.
  • multi_entity Can subsidiaries or departments be separated within one contract? [partial]: Tenant-scoped API queries and group/configuration boundaries are documented. A commercial multi-entity contract and tested tenant isolation were not established. Sources: librechat:librechat:insights, librechat:librechat:access.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:access, librechat:librechat:admin, librechat:librechat:insights.

ADM-04 Usage and adoption analytics

Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.

Glean

Agent cross-checked Support: partial

Insights provides adoption and individual activity reporting with CSV export.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Billing & Insights included in seat; Enterprise Flex Admin console/Insights platform separate from usage rates; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:insights, glean:glean:r2-core-entitlements, glean:glean:core-price, glean:glean:events.

LibreChat

Agent cross-checked Support: partial

Optional Insights reports identifiable activity; token transactions and optional tracing are separate sources of usage detail.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • breakdowns: Insights supports Agent filtering and user activity; recorded token/context cost details are per model/endpoint. Complete group/feature/assistant exports were not established.
  • export: Can usage data be exported? A documented complete admin analytics export and group/cost-centre dataset were not verified.
  • privacy_modes: Insights is off unless enabled and is capability-gated; it can display names, emails and first-message content. Pseudonymized reporting was not established.
  • adoption_dashboard Is there an adoption dashboard? [supported]: Opt-in Insights reports conversations, unique users, messages, tokens, top users and recent conversations. Sources: librechat:librechat:insights.
  • breakdowns Can usage be broken down by group, model, feature and assistant? [partial]: Insights supports Agent filtering and user activity; recorded token/context cost details are per model/endpoint. Complete group/feature/assistant exports were not established. Sources: librechat:librechat:insights, librechat:librechat:tokens.
  • export Can usage data be exported? [unknown]: export: Can usage data be exported? A documented complete admin analytics export and group/cost-centre dataset were not verified.
  • privacy_modes Can per-person reporting be limited or pseudonymised? [partial]: Insights is off unless enabled and is capability-gated; it can display names, emails and first-message content. Pseudonymized reporting was not established. Sources: librechat:librechat:insights.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:insights, librechat:librechat:tokens.

ADM-05 Spend controls and cost allocation

Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.

Glean

Agent cross-checked Support: partial

Usage limits can alert or block; team limits are per-member defaults rather than pooled team budgets.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite / Enterprise Flex; legacy Enterprise exclusions stated; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • cost_visibility Can admins see cost or consumption per user and group? [supported]: Usage dashboards expose user/team/agent consumption in dollars or FlexCredits depending on plan. Sources: glean:glean:limits.
  • budgets Can budgets be set per user or group? [supported]: Organization, user, department/IdP-group and agent monthly limits are documented for Core Suite/Enterprise Flex; legacy Enterprise lacks user/agent limits. Sources: glean:glean:limits.
  • budget_enforcement Does reaching a budget alert, block or downgrade? [supported]: An optional block stops later billable requests after the running action completes. Alert-only is also available; some overage can occur. Sources: glean:glean:limits.
  • chargeback Can costs be exported per cost centre? [unknown]: Can costs be exported per cost centre? The usage-limit and pricing guides were checked; cost-center chargeback export and cost allocation outside current department/group metadata were not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:limits.

LibreChat

Agent cross-checked Support: partial

Optional token-credit balances block admission when insufficient; credit estimates differ from actual cloud invoices.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • cost_visibility: Token transactions and configured token prices support per-user/model estimates. Insights explicitly reports activity rather than monetary billing.
  • budgets: Optional per-user start balances and automatic refills are documented. Group/cost-centre pooled budgets were not established.
  • chargeback: Can costs be exported per cost centre? Cost-centre chargeback exports and reconciliation to actual vendor invoices were not established.
  • cost_visibility Can admins see cost or consumption per user and group? [partial]: Token transactions and configured token prices support per-user/model estimates. Insights explicitly reports activity rather than monetary billing. Sources: librechat:librechat:tokens, librechat:librechat:insights.
  • budgets Can budgets be set per user or group? [partial]: Optional per-user start balances and automatic refills are documented. Group/cost-centre pooled budgets were not established. Sources: librechat:librechat:balance.
  • budget_enforcement Does reaching a budget alert, block or downgrade? [supported]: Pinned balance middleware reserves estimated token cost and throws an error if credits cannot be reserved; no low-budget trial was run. Sources: librechat:librechat:balance-pin.
  • chargeback Can costs be exported per cost centre? [unknown]: chargeback: Can costs be exported per cost centre? Cost-centre chargeback exports and reconciliation to actual vendor invoices were not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:tokens, librechat:librechat:insights, librechat:librechat:balance, librechat:librechat:balance-pin.

ADM-06 Audit logs and compliance export

Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.

Glean

Agent cross-checked Support: partial

Administrative change logs have documented CSV export and retention. Prompt/response compliance logging remains unknown because source scopes conflict.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect administrative audit logs; no verified prompt/response compliance-logging finding; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Only administrative/configuration events, their export and their stated retention are positive findings. Content logging, its compliance integrity model, eDiscovery and legal hold remain unverified.
  • admin_events Are admin and security events logged? [supported]: Admin Audit Logs record configuration changes by admins and Glean support, excluding end-user events. Default retention is 30 days. Sources: glean:glean:audit, glean:glean:r2-core-entitlements.
  • content_logging Can prompts and answers be retained for compliance, and is it configurable? [unknown]: Prompt/response retention and its configuration remain unknown. The deployment comparison says individual queries/responses are not logged, while Customer Event documentation describes CHAT response content and the history guide separates that logging from history. Their deployment/system scopes were not reconciled.
  • siem_export Can logs stream to a SIEM or be exported? [partial]: The administrative audit-log guide documents self-serve CSV export. For Glean-hosted deployments, ongoing delivery of administrative logs can be configured by the account team and is not enabled by default or self-serve. This finding makes no prompt/response or Customer Event export guarantee. Sources: glean:glean:audit, glean:glean:r2-core-entitlements.
  • ediscovery Are eDiscovery and legal hold supported? [unknown]: Are eDiscovery and legal hold supported? Administrative and Customer Event documentation was checked. eDiscovery/legal-hold behavior, integrity guarantees and per-destination content-log retention were not established.
  • log_retention How long are logs kept? [partial]: Administrative audit logs have a documented 30-day default; extended periods require arrangement. Customer Event/content-log retention is unknown and no common retention term for all logs is inferred. Sources: glean:glean:audit, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:audit, glean:glean:r2-core-entitlements, glean:glean:deploy, glean:glean:events, glean:glean:history.

LibreChat

Agent cross-checked Support: partial

Operational logs and persisted chats are available; a complete audit retention/integrity or eDiscovery system was not verified.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • admin_events: Backend logs capture errors/debug activity and can include operational/security actions. A complete immutable admin-event schema was not established.
  • content_logging: Chats are persisted in MongoDB subject to retention settings; external tracing is optional. This is not a verified compliance archive.
  • siem_export: Operators can feed log files to external systems such as ELK. A native managed SIEM stream and integrity guarantee were not verified.
  • ediscovery: Are eDiscovery and legal hold supported? No eDiscovery/legal hold, tamper-evident archive or complete prompt/file/connector event coverage was verified.
  • log_retention: The logging guide describes 14-day rotation. Rotation is not evidence of an enforced legal retention or deletion guarantee across external sinks.
  • admin_events Are admin and security events logged? [partial]: Backend logs capture errors/debug activity and can include operational/security actions. A complete immutable admin-event schema was not established. Sources: librechat:librechat:logging.
  • content_logging Can prompts and answers be retained for compliance, and is it configurable? [partial]: Chats are persisted in MongoDB subject to retention settings; external tracing is optional. This is not a verified compliance archive. Sources: librechat:librechat:retention, librechat:librechat:compose-pin.
  • siem_export Can logs stream to a SIEM or be exported? [partial]: Operators can feed log files to external systems such as ELK. A native managed SIEM stream and integrity guarantee were not verified. Sources: librechat:librechat:logging.
  • ediscovery Are eDiscovery and legal hold supported? [unknown]: ediscovery: Are eDiscovery and legal hold supported? No eDiscovery/legal hold, tamper-evident archive or complete prompt/file/connector event coverage was verified.
  • log_retention How long are logs kept? [partial]: The logging guide describes 14-day rotation. Rotation is not evidence of an enforced legal retention or deletion guarantee across external sinks. Sources: librechat:librechat:logging.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:logging, librechat:librechat:retention, librechat:librechat:compose-pin.

ADM-07 Data loss prevention and personal data

Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.

Glean

Agent cross-checked Support: partial

Protect+ can flag or block configured sensitive patterns in prompts; file coverage and Swiss-fixture outcomes are unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Enterprise Flex + Protect+ site-wide annual add-on; basic Core Suite CSV protection is a different mechanism; add_ons=Glean Protect+ AI security; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Prompt-only pattern policy is not evidence that file contents are filtered before every model call. No personal-data fixture was run.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:pii, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:protect, glean:glean:subprocessors.

LibreChat

Agent cross-checked Support: partial

Optional server-side content filters support configured pattern detection, blocking and auditing, plus narrowly scoped Agent text redaction. External DLP integration and fixture accuracy remain unknown.

Availability: source-only · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Development source a378657583567310c841d652b0f6b00c83e2bd6b; current Latest (dev) documentation; limited redaction announced in config v1.3.18 on 2026-10-22; plan=Customer-operated LibreChat; optional base-YAML content policies, disabled unless configured; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • Development-source finding; no running instance or AHV/IBAN fixture.
  • Filtering is opt-in and limited to configured sources/fields. Default patterns cover credential shapes, not every PII class.
  • Redaction applies only to eligible fresh Agent text; encrypted originals remain stored.
  • A dedicated external DLP integration remains unverified.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: librechat:librechat:r4-content-filter, librechat:librechat:r4-pii-runtime, librechat:librechat:r4-patterns, librechat:librechat:r4-private-submission, librechat:librechat:r4-filter-middleware, librechat:librechat:r4-config-1318.

ADM-08 AI policy and guardrails

Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.

Glean

Agent cross-checked Support: partial

Enterprise instructions and configurable AI security policies are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Enterprise Flex Assistant instructions; Protect+ site-wide annual add-on for security monitoring/blocking; add_ons=Protect+ for AI security findings; not required for basic custom instructions; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Model-followed instructions are distinct from policy enforcement.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:org-instructions, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:pii, glean:glean:protect.

LibreChat

Agent cross-checked Support: partial

Operators can configure prompts and usage terms; abuse moderation is distinct from semantic content-policy enforcement.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • org_instructions: Enforced model-spec presets and Agent instructions can guide behavior; model-followed instructions are not guaranteed policy enforcement.
  • content_filters: Automated moderation scores rate/authentication/message abuse and can ban users. Semantic topic or PII policy coverage was not established.
  • violation_reporting: Abuse scoring is documented, but a complete organization content-policy violation dashboard and reporting fixture were not established.
  • org_instructions Can admins set organisation-wide instructions? [partial]: Enforced model-spec presets and Agent instructions can guide behavior; model-followed instructions are not guaranteed policy enforcement. Sources: librechat:librechat:modelspec, librechat:librechat:agents.
  • usage_notice Can users be required to accept a usage policy? [supported]: Interface configuration includes custom terms of service and acceptance settings. Sources: librechat:librechat:interface.
  • content_filters Are content filters configurable? [partial]: Automated moderation scores rate/authentication/message abuse and can ban users. Semantic topic or PII policy coverage was not established. Sources: librechat:librechat:mod.
  • violation_reporting Are policy hits visible to admins? [partial]: Abuse scoring is documented, but a complete organization content-policy violation dashboard and reporting fixture were not established. Sources: librechat:librechat:mod.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:modelspec, librechat:librechat:agents, librechat:librechat:interface, librechat:librechat:mod.

Data protection and sovereignty

DATA-01 Hosting location and data residency

Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions.

Glean

Agent cross-checked Support: partial

Hosting is region-selectable, but storage, model processing and remote support must be scoped separately.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Glean Hosted regional single-tenant hosting included; Customer Hosted and provider regions remain contract/key choices; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • storage_region Where are chats, files and indexes stored? [partial]: Tenant storage and index follow the selected isolated GCP/AWS deployment; the public GCP list includes Netherlands, Belgium and Frankfurt. Actual contracted country was not selected. Sources: glean:glean:deploy, glean:glean:regions, glean:glean:r2-core-entitlements.
  • inference_region Where do model calls run, per provider? [partial]: Model routes depend on cloud and key mode; GCP/AWS Customer Key has cross-cloud restrictions. The subprocessor list allows customer-selected provider locations but does not establish every model remains in EU/CH. Sources: glean:glean:models, glean:glean:subprocessors, glean:glean:r2-core-entitlements.
  • backups_logs_region Where are backups, logs and telemetry? [partial]: Deployment documentation lists backups up to seven days but no full country map for backups, telemetry and central services was established. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements.
  • support_access_region From where can vendor staff access data? [supported]: The subprocessor list names the Indian affiliate for remote support/security/debugging; the SLA names California and Bangalore support locations. Sources: glean:glean:subprocessors, glean:glean:sla, glean:glean:r2-core-entitlements.
  • swiss_hosting Is Swiss hosting available? [unknown]: Is Swiss hosting available? Region and deployment pages were checked; Swiss hosting, exact backup/log/telemetry geography and all model-provider regional exceptions were not established.
  • residency_plan Which plan or option provides residency? [partial]: Both vendor-hosted and customer-cloud modes offer region selection. Prices, thresholds and per-model regional conditions remain contractual. Sources: glean:glean:deploy, glean:glean:terms, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:deploy, glean:glean:regions, glean:glean:r2-core-entitlements, glean:glean:models, glean:glean:subprocessors, glean:glean:sla, glean:glean:terms.

LibreChat

Agent cross-checked Support: partial

Customer operators choose storage and service locations; external model, OCR, search and code services need separate residency decisions.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • backups_logs_region: Logs and mounted data reside in the configured deployment; backup, telemetry and optional tracing geographies depend on operator choices and were not audited.
  • support_access_region: From where can vendor staff access data? No vendor or integrator support-access country restriction was reviewed for this customer-operated deployment.
  • swiss_hosting: A customer may run the software on Swiss infrastructure; no bundled Swiss managed inference/support commitment was established.
  • storage_region Where are chats, files and indexes stored? [supported]: The reference self-hosted stack keeps application data in configured MongoDB/files and retrieval data in PGVector. Its country is chosen by the deployer. Sources: librechat:librechat:compose-pin, librechat:librechat:remote.
  • inference_region Where do model calls run, per provider? [supported]: Customer-selected cloud endpoints/regions or local endpoints determine inference; hosting LibreChat in Switzerland does not place every external model there. Sources: librechat:librechat:custom, librechat:librechat:bedrock, librechat:librechat:vertex.
  • backups_logs_region Where are backups, logs and telemetry? [partial]: Logs and mounted data reside in the configured deployment; backup, telemetry and optional tracing geographies depend on operator choices and were not audited. Sources: librechat:librechat:logging, librechat:librechat:compose-pin.
  • support_access_region From where can vendor staff access data? [unknown]: support_access_region: From where can vendor staff access data? No vendor or integrator support-access country restriction was reviewed for this customer-operated deployment.
  • swiss_hosting Is Swiss hosting available? [partial]: A customer may run the software on Swiss infrastructure; no bundled Swiss managed inference/support commitment was established. Sources: librechat:librechat:remote, librechat:librechat:license.
  • residency_plan Which plan or option provides residency? [supported]: Customer-controlled placement is a self-hosted deployment property, not a separately priced residency licence. Sources: librechat:librechat:remote, librechat:librechat:license.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:compose-pin, librechat:librechat:remote, librechat:librechat:custom, librechat:librechat:bedrock, librechat:librechat:vertex, librechat:librechat:logging, librechat:librechat:license.

DATA-02 Deployment options

Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.

Glean

Agent cross-checked Support: partial

Glean documents dedicated vendor hosting and Glean-operated deployment in customer cloud accounts.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Glean Hosted single tenant; separately contracted Customer Hosted private-cloud configuration under Core Suite/Enterprise Flex; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • multi_tenant_saas Is a shared SaaS offered? [unsupported]: Deployment documentation explicitly says Glean uses single-tenant infrastructure in both supported modes. This is not a shared tenant offer. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
  • dedicated_instance Is a dedicated single-tenant instance offered, from what size? [supported]: Glean Hosted runs isolated customer infrastructure in Glean cloud accounts; the public guide gives no numerical seat threshold. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
  • customer_cloud Can it run in the customer's own cloud account, from what size? [supported]: Customer Hosted, formerly Cloud-Prem, runs a Glean-managed tenant in customer GCP or AWS. Glean handles upgrades and keeps support access; seat/contract minimum is not published. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.
  • on_premise Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found.
  • air_gapped Can it run without internet access? [unknown]: Can it run without internet access? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found.
  • mode_feature_gaps Which features are missing outside SaaS? [partial]: The guide describes the same product in both modes, but key/provider matrices document cloud and feature differences. Customer Hosted cannot be independently patched or re-architected by the customer. Sources: glean:glean:deploy, glean:glean:key-matrix, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r2-flex-entitlements, glean:glean:key-matrix.

LibreChat

Agent cross-checked Support: partial

The project documents local and customer-cloud installs. A free public demo is separate from a production managed service.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server, LibreChat public evaluation demo; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • multi_tenant_saas: The project operates a free public evaluation Demo, not a reviewed production business SaaS offer. Its terms permit data cleanups and disclaim persistence.
  • dedicated_instance: Is a dedicated single-tenant instance offered, from what size? A vendor-operated dedicated production service and its contractual size floor were not established.
  • air_gapped: Local chat/embedding routes exist, but a complete disconnected installation and its full dependency behavior were not verified.
  • mode_feature_gaps: External APIs, OCR/search services and separate code runtimes need their own availability/networking; there is no verified SaaS/on-prem feature-parity matrix.
  • multi_tenant_saas Is a shared SaaS offered? [partial]: The project operates a free public evaluation Demo, not a reviewed production business SaaS offer. Its terms permit data cleanups and disclaim persistence. Sources: librechat:librechat:demo, librechat:librechat:firstchat.
  • dedicated_instance Is a dedicated single-tenant instance offered, from what size? [unknown]: dedicated_instance: Is a dedicated single-tenant instance offered, from what size? A vendor-operated dedicated production service and its contractual size floor were not established.
  • customer_cloud Can it run in the customer's own cloud account, from what size? [supported]: Remote hosting documentation describes customer-selected servers/cloud hosting without a software seat minimum. Sources: librechat:librechat:remote, librechat:librechat:license.
  • on_premise Can the whole platform run on customer infrastructure, from what size? [supported]: Docker/npm installation can run the application and dependencies on customer infrastructure. Sources: librechat:librechat:local, librechat:librechat:compose-pin.
  • air_gapped Can it run without internet access? [partial]: Local chat/embedding routes exist, but a complete disconnected installation and its full dependency behavior were not verified. Sources: librechat:librechat:custom, librechat:librechat:ragcfg.
  • mode_feature_gaps Which features are missing outside SaaS? [partial]: External APIs, OCR/search services and separate code runtimes need their own availability/networking; there is no verified SaaS/on-prem feature-parity matrix. Sources: librechat:librechat:ocr, librechat:librechat:web, librechat:librechat:code.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:demo, librechat:librechat:firstchat, librechat:librechat:remote, librechat:librechat:license, librechat:librechat:local, librechat:librechat:compose-pin, librechat:librechat:custom, librechat:librechat:ragcfg, librechat:librechat:ocr, librechat:librechat:web, librechat:librechat:code.

DATA-03 Training use and provider retention

Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.

Glean

Agent cross-checked Support: partial

The AI Addendum prohibits model training and scopes provider retention commitments to Glean-key use, with exceptions.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Any contracted plan incorporating the AI Addendum; Glean model key unless Customer Key explicitly discussed; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • vendor_training Does the vendor train on customer content? [supported]: AI Addendum section 3(a)(i) prohibits Glean from using Customer Data to train, retrain, improve or fine-tune AI Models. Sources: glean:glean:ai-addendum.
  • provider_training Do model providers train on it under this product's contracts? [supported]: For Glean model-key service, Glean contracts with providers to prohibit that training. Customer Key access remains the customer responsibility under section 4. Sources: glean:glean:ai-addendum.
  • provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: Glean-key section 3(b) prohibits stored/logged inputs and outputs except legal or trust-and-safety necessity. The Data Analysis guide also describes up to 30-day retention for abuse-flagged files. Sources: glean:glean:ai-addendum, glean:glean:analysis.
  • zero_retention Is zero data retention available, and on which plan? [partial]: Zero-day retention is a contractual Glean-key commitment subject to law and trust/safety exceptions; it is not a blanket guarantee for Customer Key or every file-processing tool. Sources: glean:glean:ai-addendum, glean:glean:analysis.
  • human_review Can provider staff review content? [unknown]: Can provider staff review content? The AI Addendum and Data Analysis security text were checked; provider human-review access under each exception was not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:ai-addendum, glean:glean:analysis.

LibreChat

Agent cross-checked Support: partial

The customer configures model contracts and data paths; a universal no-training or provider-retention promise was not established.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • vendor_training: The self-hosted application stores data in the customer’s configured stack; this architecture is not a contractual promise covering every optional external service.
  • provider_training: Do model providers train on it under this product's contracts? No specific customer provider agreement, abuse retention/human-review period or zero-retention entitlement was reviewed. Website and Demo privacy policies do not govern arbitrary self-hosted providers.
  • provider_retention: How long do model providers keep prompts, including for abuse monitoring? No specific customer provider agreement, abuse retention/human-review period or zero-retention entitlement was reviewed. Website and Demo privacy policies do not govern arbitrary self-hosted providers.
  • zero_retention: Is zero data retention available, and on which plan? No specific customer provider agreement, abuse retention/human-review period or zero-retention entitlement was reviewed. Website and Demo privacy policies do not govern arbitrary self-hosted providers.
  • human_review: Can provider staff review content? No specific customer provider agreement, abuse retention/human-review period or zero-retention entitlement was reviewed. Website and Demo privacy policies do not govern arbitrary self-hosted providers.
  • vendor_training Does the vendor train on customer content? [partial]: The self-hosted application stores data in the customer’s configured stack; this architecture is not a contractual promise covering every optional external service. Sources: librechat:librechat:compose-pin, librechat:librechat:firstchat.
  • provider_training Do model providers train on it under this product's contracts? [unknown]: provider_training: Do model providers train on it under this product's contracts? No specific customer provider agreement, abuse retention/human-review period or zero-retention entitlement was reviewed. Website and Demo privacy policies do not govern arbitrary self-hosted providers.
  • provider_retention How long do model providers keep prompts, including for abuse monitoring? [unknown]: provider_retention: How long do model providers keep prompts, including for abuse monitoring? No specific customer provider agreement, abuse retention/human-review period or zero-retention entitlement was reviewed. Website and Demo privacy policies do not govern arbitrary self-hosted providers.
  • zero_retention Is zero data retention available, and on which plan? [unknown]: zero_retention: Is zero data retention available, and on which plan? No specific customer provider agreement, abuse retention/human-review period or zero-retention entitlement was reviewed. Website and Demo privacy policies do not govern arbitrary self-hosted providers.
  • human_review Can provider staff review content? [unknown]: human_review: Can provider staff review content? No specific customer provider agreement, abuse retention/human-review period or zero-retention entitlement was reviewed. Website and Demo privacy policies do not govern arbitrary self-hosted providers.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:compose-pin, librechat:librechat:firstchat.

DATA-04 Retention and deletion

Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.

Glean

Agent cross-checked Support: partial

User-facing chat/file deletion and contract-end obligations are documented; default and effective admin retention remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex user history controls and applicable Terms/DPA; default/effective configured retention and shared-link lifetime unverified; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • User-facing deletion does not establish erasure from every retained copy. Default/effective configured retention, shared-link lifetime and contract-end completion timing remain unknown.
  • default_retention What is retained and for how long by default? [unknown]: Default content retention is unknown. Chat Sharing states a fixed 30-day conversation/link lifetime, while Chat History describes organization-configured periods. The relationship between shared links, stored chats, uploads and other retained copies was not reconciled; no universal default is inferred.
  • admin_retention Can admins set retention periods? [unknown]: The history guide lists Off, 30, 90, 180 and 365 days, but the sharing guide states a fixed 30-day conversation/link lifetime. The effective scope of admin settings versus shared-link/stored-chat retention remains unresolved, so a verified configurable retention entitlement is not asserted.
  • user_deletion Can users delete their chats and files permanently? [partial]: The history guide lets users remove chats from their history; the upload guide allows file removal before the first query or by deleting the chat afterward. Permanent removal from every copy, backup or event log was not established. Sources: glean:glean:history, glean:glean:uploads, glean:glean:r2-core-entitlements.
  • contract_end_deletion What is deleted at contract end, and when? [partial]: Terms section 12.3 and DPA section 7 require deletion at termination subject to legal retention. No fixed completion interval or destruction certificate was established. Sources: glean:glean:terms, glean:glean:dpa, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:history, glean:glean:uploads, glean:glean:r2-core-entitlements, glean:glean:terms, glean:glean:dpa, glean:glean:sharing.

LibreChat

Agent cross-checked Support: partial

Normal chats have no default expiry; temporary chats default to 30 days and admins can configure broader expiry modes.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • user_deletion: Users can delete conversations/data and retention sweeps remove files. Copies, backups and external provider deletion were not end-to-end verified.
  • contract_end_deletion: What is deleted at contract end, and when? No commercial contract-end purge/confirmation deadline was reviewed; the Demo’s retention terms are a separate offer.
  • default_retention What is retained and for how long by default? [supported]: The default temporary retention is 720 hours; normal chats persist unless configured under all/ephemeral modes. Memories do not expire with chats. Sources: librechat:librechat:retention.
  • admin_retention Can admins set retention periods? [supported]: Admins set all or ephemeral retention, regular/temporary deadlines and Agent file retention. New settings apply on later saves rather than rewriting every existing record immediately. Sources: librechat:librechat:retention.
  • user_deletion Can users delete their chats and files permanently? [partial]: Users can delete conversations/data and retention sweeps remove files. Copies, backups and external provider deletion were not end-to-end verified. Sources: librechat:librechat:retention, librechat:librechat:settings.
  • contract_end_deletion What is deleted at contract end, and when? [unknown]: contract_end_deletion: What is deleted at contract end, and when? No commercial contract-end purge/confirmation deadline was reviewed; the Demo’s retention terms are a separate offer.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:retention, librechat:librechat:settings.

DATA-05 Sub-processors and foreign-law exposure

Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.

Glean

Agent cross-checked Support: partial

A dated processor list includes US providers and Indian remote support, with DPA transfer and change terms.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex under applicable public Terms, signed DPA and Order Form; no bespoke contract examined; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • subprocessor_list Is a dated sub-processor list published? [supported]: Public list last updated July 28, 2026 identifies infrastructure, model, support and search subprocessors. Sources: glean:glean:subprocessors, glean:glean:r2-core-entitlements.
  • subprocessor_countries Which countries do sub-processors operate in? [supported]: The table lists US provider entities and India for Glean Search Technologies remote support; selected cloud/provider processing locations can differ. Sources: glean:glean:subprocessors, glean:glean:r2-core-entitlements.
  • change_notification Are customers notified of sub-processor changes? [supported]: DPA section 9 specifies at least 30 days notice before a new processor and a 30-day objection period, with a scoped termination remedy if unresolved. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements.
  • parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: The Terms identify Glean Technologies, Inc. as a Delaware corporation. A separate parent entity was not established. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.
  • transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [supported]: The DPA incorporates EU SCCs, Swiss-recognized clauses and the UK Addendum for applicable transfers; SCC law/jurisdiction is Ireland. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements.
  • government_access_policy Is there a published government-access or transparency policy? [unknown]: Is there a published government-access or transparency policy? DPA, processor list and privacy page were checked. A separate government-access/transparency-request policy was not established; no legal exposure verdict is made.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:subprocessors, glean:glean:r2-core-entitlements, glean:glean:dpa, glean:glean:terms.

LibreChat

Agent cross-checked Support: partial

ClickHouse’s acquisition is sourced; the self-hosted deployment still selects its own external processors and contracts.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • subprocessor_list: Is a dated sub-processor list published? No project-wide dated sub-processor/country list, change-notification schedule, transfer instrument or government-access policy was established for arbitrary customer-operated deployments. Website/Demo policies are separate scopes.
  • subprocessor_countries: Which countries do sub-processors operate in? No project-wide dated sub-processor/country list, change-notification schedule, transfer instrument or government-access policy was established for arbitrary customer-operated deployments. Website/Demo policies are separate scopes.
  • change_notification: Are customers notified of sub-processor changes? No project-wide dated sub-processor/country list, change-notification schedule, transfer instrument or government-access policy was established for arbitrary customer-operated deployments. Website/Demo policies are separate scopes.
  • parent_jurisdiction: ClickHouse, Inc. announced the LibreChat acquisition on 2025-11-04 from San Francisco and brought founder/team into ClickHouse. A self-hosted customer contracting entity/governing jurisdiction was not established from that announcement.
  • transfer_mechanism: Which transfer mechanism applies to non-EU/CH processing? No project-wide dated sub-processor/country list, change-notification schedule, transfer instrument or government-access policy was established for arbitrary customer-operated deployments. Website/Demo policies are separate scopes.
  • government_access_policy: Is there a published government-access or transparency policy? No project-wide dated sub-processor/country list, change-notification schedule, transfer instrument or government-access policy was established for arbitrary customer-operated deployments. Website/Demo policies are separate scopes.
  • subprocessor_list Is a dated sub-processor list published? [unknown]: subprocessor_list: Is a dated sub-processor list published? No project-wide dated sub-processor/country list, change-notification schedule, transfer instrument or government-access policy was established for arbitrary customer-operated deployments. Website/Demo policies are separate scopes.
  • subprocessor_countries Which countries do sub-processors operate in? [unknown]: subprocessor_countries: Which countries do sub-processors operate in? No project-wide dated sub-processor/country list, change-notification schedule, transfer instrument or government-access policy was established for arbitrary customer-operated deployments. Website/Demo policies are separate scopes.
  • change_notification Are customers notified of sub-processor changes? [unknown]: change_notification: Are customers notified of sub-processor changes? No project-wide dated sub-processor/country list, change-notification schedule, transfer instrument or government-access policy was established for arbitrary customer-operated deployments. Website/Demo policies are separate scopes.
  • parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: ClickHouse, Inc. announced the LibreChat acquisition on 2025-11-04 from San Francisco and brought founder/team into ClickHouse. A self-hosted customer contracting entity/governing jurisdiction was not established from that announcement. Sources: librechat:librechat:owner.
  • transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [unknown]: transfer_mechanism: Which transfer mechanism applies to non-EU/CH processing? No project-wide dated sub-processor/country list, change-notification schedule, transfer instrument or government-access policy was established for arbitrary customer-operated deployments. Website/Demo policies are separate scopes.
  • government_access_policy Is there a published government-access or transparency policy? [unknown]: government_access_policy: Is there a published government-access or transparency policy? No project-wide dated sub-processor/country list, change-notification schedule, transfer instrument or government-access policy was established for arbitrary customer-operated deployments. Website/Demo policies are separate scopes.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:owner.

DATA-06 Contracts and regulatory coverage

Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.

Glean

Agent cross-checked Support: partial

Public contractual and AI-law materials are available, with Swiss/EU data-law scope.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex applicable public Terms/DPA/AI Addendum; signed Order Form controls actual coverage; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • dpa Is a DPA available, and is it negotiable? [supported]: A public DPA form takes effect when signed and can sit under a mutually accepted agreement; negotiability was not tested. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements.
  • revdsg_gdpr Does the DPA cover revDSG and GDPR? [supported]: The DPA defines applicable data-protection law to include Switzerland and GDPR and describes Swiss transfer clauses. Applicability depends on the processing. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements.
  • governing_law Which law and court govern the contract? [partial]: Main Terms section 13.1 specifies New York and US law; SCCs select Ireland for their own governing law/jurisdiction. A specific court for the main contract was not established. Sources: glean:glean:terms, glean:glean:dpa, glean:glean:r2-core-entitlements.
  • ai_act_materials Is EU AI Act documentation provided? [partial]: The AI Addendum includes applicable EU AI Act commitments and allocation of customer/provider responsibilities; a full procurement technical file was not retrieved. Sources: glean:glean:ai-addendum, glean:glean:r2-core-entitlements.
  • sector_materials Are FINMA or other sector materials provided? [partial]: The public legal index links HIPAA BAA forms for Glean as Business Associate and as Subcontractor; actual coverage depends on the applicable agreement. The AI Addendum describes assurance commitments. FINMA/banking-secrecy outsourcing materials were not established. Sources: glean:glean:r3-legal-index, glean:glean:ai-addendum, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:dpa, glean:glean:r2-core-entitlements, glean:glean:terms, glean:glean:ai-addendum, glean:glean:r3-legal-index.

LibreChat

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

DATA-07 Certifications and attestations

Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.

Glean

Agent cross-checked Support: partial

SOC 2 and ISO badges are vendor claims; issuer, report scope and validity were not independently checked.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect compliance material; vendor badges only, certificate/report scope and validity unverified; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • No evidence is certificate-verified. Cloud-provider certificates are not treated as Glean certificates.
  • iso_27001 ISO 27001 with scope and validity? [partial]: Glean claims ISO 27001 on its security page. The actual certificate, issuer, service scope and validity dates were not obtained. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements.
  • soc2 SOC 2 type, period and covered service? [partial]: Glean claims SOC 2 Type II, but auditor, examination period and exact covered service were not verified from a report. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements.
  • c5 BSI C5 attestation? [unknown]: BSI C5 attestation? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established.
  • other_certifications Which other certificates (27701, 42001, TISAX)? [partial]: The security page lists ISO 42001, HIPAA and TX-RAMP Level 2. These are vendor assertions, not verified certificates in this profile. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements.
  • report_access How can customers obtain reports? [partial]: Security and accessibility material direct evaluators to the public Trust Center, whose report content was not readable without further access. Sources: glean:glean:security-page, glean:glean:accessibility, glean:glean:r2-core-entitlements.
  • pentest Are independent penetration test summaries available? [unknown]: Are independent penetration test summaries available? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements, glean:glean:accessibility.

LibreChat

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

DATA-08 Encryption and key control

Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).

Glean

Agent cross-checked Support: partial

Encryption, isolation and network controls are documented. Customer-managed keys are supported for Customer Hosted AWS; other key-custody scopes remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Protect encryption and single-tenant Glean Hosted; separately contracted Customer Hosted network configuration; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • encryption_at_rest Is data encrypted at rest? [supported]: Deployment comparison documents AES-256 at rest and TLS in transit for both deployment modes. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements.
  • customer_managed_keys Can the customer manage or hold the keys? [supported]: For Customer Hosted AWS, Glean supports KMS customer-managed encryption keys owned and controlled by the customer. The FAQ recommends default managed keys; Glean Hosted/GCP key custody and commercial prerequisites were not established. Sources: glean:glean:r4-aws-cmk-faq, glean:glean:r4-aws-key-control.
  • private_networking Is private connectivity or IP restriction available? [supported]: IP-based access controls and private connectivity for on-prem connectors are documented; customer AWS supports local VPC endpoints. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements.
  • tenant_isolation How are customers separated in shared SaaS? [supported]: Each deployment uses isolated single-tenant infrastructure, including the Glean-managed customer-cloud option. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: glean:glean:deploy, glean:glean:r2-core-entitlements, glean:glean:r4-aws-cmk-faq, glean:glean:r4-aws-key-control.

LibreChat

Agent cross-checked Support: partial

Network and storage security depend on the customer’s deployment; application authentication does not certify encryption of all stored content.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • encryption_at_rest: Is data encrypted at rest? No default at-rest encryption guarantee covering MongoDB/files/PGVector or audited multi-tenant managed-service isolation was established from the installation guides.
  • customer_managed_keys: Operators own infrastructure and application secrets; a documented product HYOK/customer-managed content-encryption service was not verified.
  • tenant_isolation: How are customers separated in shared SaaS? No default at-rest encryption guarantee covering MongoDB/files/PGVector or audited multi-tenant managed-service isolation was established from the installation guides.
  • encryption_at_rest Is data encrypted at rest? [unknown]: encryption_at_rest: Is data encrypted at rest? No default at-rest encryption guarantee covering MongoDB/files/PGVector or audited multi-tenant managed-service isolation was established from the installation guides.
  • customer_managed_keys Can the customer manage or hold the keys? [partial]: Operators own infrastructure and application secrets; a documented product HYOK/customer-managed content-encryption service was not verified. Sources: librechat:librechat:auth, librechat:librechat:compose-pin.
  • private_networking Is private connectivity or IP restriction available? [supported]: Operators deploy the stack on their own network and configure reverse proxies/HTTPS for remote access. Sources: librechat:librechat:remote, librechat:librechat:local.
  • tenant_isolation How are customers separated in shared SaaS? [unknown]: tenant_isolation: How are customers separated in shared SaaS? No default at-rest encryption guarantee covering MongoDB/files/PGVector or audited multi-tenant managed-service isolation was established from the installation guides.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:auth, librechat:librechat:compose-pin, librechat:librechat:remote, librechat:librechat:local.

DATA-09 Professional secrecy

Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.

Glean

Agent cross-checked Support: partial

General DPA confidentiality and provider/support access are documented; a specific German or Swiss professional-secrecy undertaking remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex public Terms/DPA confidentiality; no verified professional-secrecy-specific package; add_ons=none stated; deployment_mode=not specified; region=Selected hosting/provider regions; listed India support affiliate; no DE/CH-specific undertaking verified; os=not specified.

Limitations

  • DPA confidentiality and no-training provisions alone do not establish a professional-secrecy undertaking.
  • No legal suitability or compliance conclusion.
  • secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: Glean DPA section4 binds authorized personnel to confidentiality or statutory duties, but no signed/signon German §203 StGB or Swiss Art321 StGB professional-secrecy undertaking was retrieved. General DPA confidentiality is not treated as that undertaking.
  • subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: DPA section9 requires no-less-protective written subprocessor obligations and necessary access. No flow-down of a specific §203/Art321 professional-secrecy undertaking was established.
  • secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: No publicly documented professional-secrecy-specific plan, dedicated package, paid add-on, minimum or regional contract entitlement was established in legal pages, administration docs, pricing or targeted first-party search.
  • content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: Contractually authorized Glean personnel and necessary subprocessors may process customer personal data; the processor list names India remote support/security/debugging and model/hosting providers. Model routes receive prompts/context for inference. Exact plaintext privileges, exceptional support approval, provider human-access rights and their differences by key/deployment mode are not fully established. Sources: glean:glean:dpa-confidentiality, glean:glean:subprocessors, glean:glean:key-matrix, glean:glean:ai-addendum, glean:glean:r2-core-entitlements.
  • secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: A public DPA, AI Addendum, deployment docs and processor list were retrieved. No public §203/Art321 contract template, dedicated professional-secrecy data-flow statement or professional-body guidance for this offer was established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:dpa-confidentiality, glean:glean:subprocessors, glean:glean:key-matrix, glean:glean:ai-addendum, glean:glean:r2-core-entitlements.

LibreChat

Agent cross-checked Support: partial

Customer-operated message storage and configurable local/external inference establish part of the content-access boundary. A LibreChat-scoped staff/sub-processor secrecy undertaking or professional-secrecy offering remains unverified.

Availability: unknown · Delivery: unknown
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; message schema and reference Compose pinned to v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional commercial secrecy terms unverified. Public Demo and website policies checked only to distinguish their scope; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected application, storage and model-service locations; no DE/CH professional-secrecy contract variant verified; os=not specified.

Limitations

  • The secrecy undertaking, sub-processor coverage, offering and professional-secrecy-specific documentation remain unknown.
  • content_access: Operator permissions, vendor/support grants, optional service access and provider staff access were not tested or contractually verified.
  • Technical data controls, a DPA, privacy wording and no-training statements do not establish the requested contractual undertaking. No legal compliance assessment is made.
  • secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: No LibreChat-scoped § 203 StGB / Art. 321 StGB undertaking binding vendor staff was obtained from the reviewed project documentation and public legal pages. The website privacy policy expressly excludes the self-hosted application; ClickHouse ownership does not establish a product-specific agreement. Sources: librechat:librechat:siteprivacy, librechat:librechat:owner.
  • subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: No self-hosted LibreChat professional-secrecy annex or documented extension to sub-processors was obtained. The separate Demo policy describes processor instruction/security obligations, which do not establish the undertaking requested here or coverage of a customer deployment. Sources: librechat:librechat:secrecy-demo-policy.
  • secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: No dedicated professional-secrecy edition, paid add-on, eligible plan or price was established in the public project/legal materials and targeted searches. The public Demo is evaluation-only and excludes confidential or regulated data; it is a separate surface. Sources: librechat:librechat:demo.
  • content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: The pinned reference deployment mounts customer-controlled MongoDB, uploads and logs; the message schema declares ordinary text/content fields. This places host/database operators inside the application trust boundary (an architectural inference, not a permissions audit). The first-chat and endpoint guides route prompts to a selected local or external model with customer credentials. Vendor/support access, optional service operators and provider human access remain deployment- and contract-specific and unverified. Sources: librechat:librechat:compose-pin, librechat:librechat:secrecy-message-pin, librechat:librechat:firstchat, librechat:librechat:custom.
  • secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Public installation, endpoint and privacy documents describe technical data paths and distinguish website, Demo and self-hosted software. No LibreChat-specific DE/CH secrecy contract template, covered-party annex or professional-body guidance was located in the reviewed sources. Sources: librechat:librechat:firstchat, librechat:librechat:siteprivacy.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:siteprivacy, librechat:librechat:owner, librechat:librechat:secrecy-demo-policy, librechat:librechat:demo, librechat:librechat:compose-pin, librechat:librechat:secrecy-message-pin, librechat:librechat:firstchat, librechat:librechat:custom.

Commercials and vendor

VEN-01 Pricing model and list prices

Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.

Glean

Agent cross-checked Support: partial

Glean publishes pricing mechanics and usage tables, while contracted seat fees remain quote-only.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • pricing_unit What is the pricing unit? [supported]: Core Suite is per user/month plus committed Model Hub Usage. Enterprise Flex combines seats with pooled FlexCredits; legacy Enterprise terms differ. Sources: glean:glean:core-price, glean:glean:flex-price.
  • list_prices What are list prices per plan, with date and currency? [partial]: On 2026-10-21 no numerical Core Suite/Enterprise Flex seat or platform fee was established. Public model token-rate and credit-consumption tables are available; they are not a complete subscription quote. Sources: glean:glean:core-price, glean:glean:flex-price.
  • included_usage What usage is included? [partial]: Core Suite includes platform/search and human-scale APIs in seats; LLM APIs and advanced work consume model usage. Flex uses plan-specific included capabilities and shared credits. Sources: glean:glean:core-price, glean:glean:flex-price.
  • add_ons Which features cost extra? [partial]: Protect+ is an add-on and Premium Support is paid; Model Hub usage is separate. Public add-on seat/contract fees were not established. Sources: glean:glean:protect, glean:glean:sla.
  • overage What do usage beyond limits and premium models cost? [partial]: Core Suite usage follows provider/model API rates with an upfront commitment; machine-scale API use may cost extra. Flex uses credit rate cards. Currency price per contracted FlexCredit is unverified. Sources: glean:glean:core-price, glean:glean:flex-price.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:core-price, glean:glean:flex-price, glean:glean:protect, glean:glean:sla.

LibreChat

Agent cross-checked Support: partial

MIT software has no licence subscription; hosting, inference and optional runtime services are separately procured.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • add_ons: Optional external code/OCR/search/image services need separately configured endpoints and credentials. Their rates depend on the operator’s contracts.
  • overage: Provider APIs charge their account holder; internal credit balances are governance configuration rather than a single LibreChat usage tariff.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:license, librechat:librechat:firstchat, librechat:librechat:code, librechat:librechat:ocr, librechat:librechat:web, librechat:librechat:images, librechat:librechat:balance, librechat:librechat:tokens.

VEN-02 Scenario cost

Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.

Glean

Agent cross-checked Support: partial

Core Suite publishes model tariffs, but no public unique routine Auto model or fixed fee; a separate direct-provider Customer Key component is calculable.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents, Customer Hosted managed GCP or AWS tenant; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Universal Model Key usage unpriced without a fixed/recommended routine model; separate Customer Key direct-API proxy; Enterprise Flex quote/pool unknown; add_ons=none stated; deployment_mode=not specified; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • The priced Customer Key component is an assumption for direct provider payment, not a complete Glean price or a forecast of Auto routing.
  • No signed order, fixed fee, actual tenant defaults or task usage fixture.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:r2-core-entitlements, glean:glean:r2-auto-policy-and-cloud-conflict, glean:glean:r2-customer-default-example, glean:glean:r2-direct-provider-proxy, glean:glean:r2-proxy-lowest-effort, glean:glean:fx-ecb, glean:glean:r2-flex-entitlements, glean:glean:deploy.

LibreChat

Agent cross-checked Support: partial

ALM-14 shared cost assumptions v1.4, 2026-10-21: zero standard licence plus a disclosed Swiss infrastructure/operations and direct-BYO-model budget. Annual CHF/EUR figures are floors plus named unknown costs.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=Analyst-selected direct OpenAI API proxy, not a bundled model, Assumed operations staffing; optional commercial services excluded; deployment_mode=customer-cloud; region=Azure Switzerland North for the reference application infrastructure; standard OpenAI API inference has no Swiss/EU residency assumption; os=not specified.

Limitations

  • ALM-14 shared cost assumptions v1.4, 2026-10-21 are analyst inputs, not vendor sizing or an uptime promise.
  • The budget is a floor because named infrastructure and service costs are unpriced.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:license, librechat:librechat:cost-vm, librechat:librechat:cost-pg, librechat:librechat:cost-fx, librechat:librechat:cost-model, librechat:librechat:cost-effort.

VEN-03 Evaluation access

Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.

Glean

Agent cross-checked Support: partial

Public material supports product evaluation, but no unassisted business trial was established.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex prospective customer evaluation; public demo path, no verified self-serve trial entitlement; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • Core Suite/Enterprise Flex trial and evaluation entitlements were not publicly verified; a demo CTA is not proof of a mandatory sales gate.
  • free_tier Is there a free tier for business use? [unknown]: Is there a free tier for business use? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.
  • self_serve_trial Is a self-serve business trial available? [unknown]: Is a self-serve business trial available? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.
  • trial_scope Do trials include SSO, connectors and admin features? [unknown]: Do trials include SSO, connectors and admin features? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.
  • sales_gate Does meaningful evaluation require sales contact? [partial]: Public Glean pages route prospective customers to Get a demo; meaningful tenant provisioning may require commercial access. This is not proof that every trial is sales-only. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:security-page, glean:glean:r2-core-entitlements.

LibreChat

Agent cross-checked Support: supported

Customers can self-install without licence payment; the public demo is an evaluation-only alternative.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server, LibreChat public evaluation demo; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

  • free_tier Is there a free tier for business use? [supported]: MIT self-installation permits organizational use without a software licence fee. Sources: librechat:librechat:license.
  • self_serve_trial Is a self-serve business trial available? [supported]: Self-installation has no trial clock or software card requirement; the free hosted Demo can be tried separately under its terms. Sources: librechat:librechat:local, librechat:librechat:demo.
  • trial_scope Do trials include SSO, connectors and admin features? [supported]: Self-installed instances can configure SSO, Agents, file retrieval and administration with their own service accounts. It is not evidence that every experimental add-on is enabled by default. Sources: librechat:librechat:auth, librechat:librechat:agents, librechat:librechat:rag.
  • sales_gate Does meaningful evaluation require sales contact? [supported]: The documented Docker install does not require sales approval; optional third-party services have separate account requirements. Sources: librechat:librechat:local, librechat:librechat:firstchat.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:license, librechat:librechat:local, librechat:librechat:demo, librechat:librechat:auth, librechat:librechat:agents, librechat:librechat:rag, librechat:librechat:firstchat.

VEN-04 Contract terms and pricing transparency

Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.

Glean

Agent cross-checked Support: partial

Contract periods and fees depend on orders, with cancellation restricted during the subscription term.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex under Order Form and public Terms; seat commitments/prices and selected currency contractual; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • minimum_commitment What seat or spend minimum applies? [unknown]: What seat or spend minimum applies? Terms and pricing guides were checked; minimum seat/spend commitment and plan-specific currency invoicing remain unpriced.
  • contract_length What contract lengths are offered? [partial]: Terms define Subscription Term through the Order Form. No universal monthly or annual term is specified. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.
  • cancellation How can the contract be cancelled or reduced? [supported]: Except contractual causes and remedies, customers cannot cancel during the subscription term; each order ends at expiry unless otherwise stated. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.
  • local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: Terms default to USD or the currency in the order and allow Glean affiliates/resellers. CHF/EUR invoicing by a European entity was not confirmed. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.
  • transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified: public pricing units and consumption tables, but subscription fees, minimum commitments and purchased-credit prices need an order/quote. Sources: glean:glean:core-price, glean:glean:flex-price, glean:glean:terms, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:terms, glean:glean:r2-core-entitlements, glean:glean:core-price, glean:glean:flex-price.

LibreChat

Agent cross-checked Support: partial

The MIT licence has no seat or contract-term subscription; optional service contracts are outside that licence.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • cancellation: An operator can stop running the application; this does not cancel its separately purchased cloud/model services or establish deletion of all copies.
  • local_invoicing: Can it be invoiced in CHF or EUR from a European entity? CHF/EUR commercial invoicing from a European entity was not established for optional project services.
  • transparency_class: Source licensing is transparent; a complete all-in hosted/support/inference tariff is not included in this self-hosted offer.
  • minimum_commitment What seat or spend minimum applies? [supported]: The MIT permission grant has no user-count or spending minimum for software use. Sources: librechat:librechat:license.
  • contract_length What contract lengths are offered? [supported]: There is no monthly/annual licence subscription in the MIT permission grant. External hosting/API contracts are separate. Sources: librechat:librechat:license.
  • cancellation How can the contract be cancelled or reduced? [partial]: An operator can stop running the application; this does not cancel its separately purchased cloud/model services or establish deletion of all copies. Sources: librechat:librechat:license, librechat:librechat:local.
  • local_invoicing Can it be invoiced in CHF or EUR from a European entity? [unknown]: local_invoicing: Can it be invoiced in CHF or EUR from a European entity? CHF/EUR commercial invoicing from a European entity was not established for optional project services.
  • transparency_class Is pricing transparent, partial, quote-only or unknown? [partial]: Source licensing is transparent; a complete all-in hosted/support/inference tariff is not included in this self-hosted offer. Sources: librechat:librechat:license, librechat:librechat:firstchat.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:license, librechat:librechat:local, librechat:librechat:firstchat.

VEN-05 Source licence

Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.

Glean

Agent cross-checked Support: partial

The hosted platform is provided under restricted commercial terms; public SDK licences are separate.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite/Enterprise Flex proprietary hosted/managed Service under Terms; no public core-source licence inferred; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • licence_type Which licence applies to each component? [supported]: Terms grant subscription access and prohibit deriving source code, modifying or redistributing the Service. This establishes a proprietary service contract, not an OSI licence for the platform. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.
  • branding_restrictions Do licence terms restrict branding or user counts? [supported]: Terms prohibit removing proprietary notices and limit use to licensed users/orders; no numerical standard user cap is given. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.
  • enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Platform terms and the public gleanwork organization were checked; a complete component licence inventory or separate open/closed enterprise edition split was not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:terms, glean:glean:r2-core-entitlements.

LibreChat

Agent cross-checked Support: partial

The pinned main repository is MIT licensed; no user-count or product-branding clause appears in that licence.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • enterprise_features_closed: The project documents a separate preview admin panel and optional code services. A closed enterprise-edition boundary for the main repository was not established.
  • licence_type Which licence applies to each component? [supported]: The main client/server repository at v0.8.8 is MIT. Separate Code Interpreter, admin-panel, connector or hosted-service components need their own licence review. Sources: librechat:librechat:license.
  • branding_restrictions Do licence terms restrict branding or user counts? [supported]: The MIT grant permits use/modification/distribution subject to retaining its copyright and permission notice; it includes no 50-user cap or mandatory UI branding clause. Sources: librechat:librechat:license.
  • enterprise_features_closed Are enterprise features in a separate closed edition? [partial]: The project documents a separate preview admin panel and optional code services. A closed enterprise-edition boundary for the main repository was not established. Sources: librechat:librechat:admin, librechat:librechat:code, librechat:librechat:license.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:license, librechat:librechat:admin, librechat:librechat:code.

VEN-06 Data export and exit

Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.

Glean

Agent cross-checked Support: partial

Workflow agent configurations are portable as JSON; full tenant chat/knowledge export remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Governance import/export in seat; limited Auto ZIP export and complete organization exit separately unverified; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • Core Suite includes agent import/export, but limited Auto ZIP rollout and complete tenant-export entitlements remain unverified.
  • chat_export Can admins export all chats? [unknown]: Can admins export all chats? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.
  • assistant_export Can assistants and prompts be exported in a reusable format? [supported]: Workflow-mode agent configuration exports to JSON and imports into another deployment; missing target tools must be reconfigured. Auto-mode ZIP export is limited availability for admins. Sources: glean:glean:builder, glean:glean:r2-core-entitlements.
  • knowledge_export Can knowledge bases and their sources be exported? [unknown]: Can knowledge bases and their sources be exported? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.
  • export_format Are formats documented and machine-readable? [supported]: Workflow exports use JSON; limited Auto exports contain spec.yaml and instructions.md in ZIP. Admin logs have CSV export. Sources: glean:glean:builder, glean:glean:audit, glean:glean:r2-core-entitlements.
  • post_termination_window How long can data be retrieved after termination? [unknown]: How long can data be retrieved after termination? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:builder, glean:glean:r2-core-entitlements, glean:glean:audit.

LibreChat

Agent cross-checked Support: partial

Users can export conversations in machine-readable formats; organization-wide Agent/knowledge exit completeness remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • chat_export: Pinned client code exports a user-selected conversation, including optional branches/options. A documented admin bulk export of every user’s chats was not established.
  • assistant_export: Beta management APIs expose Agent/Skill objects, but a reusable complete assistant/prompt export fixture was not verified.
  • knowledge_export: Can knowledge bases and their sources be exported? No admin exit fixture, knowledge-source/index portability test or commercial post-termination retrieval window was verified; infrastructure backups are operator-owned.
  • post_termination_window: How long can data be retrieved after termination? No admin exit fixture, knowledge-source/index portability test or commercial post-termination retrieval window was verified; infrastructure backups are operator-owned.
  • chat_export Can admins export all chats? [partial]: Pinned client code exports a user-selected conversation, including optional branches/options. A documented admin bulk export of every user’s chats was not established. Sources: librechat:librechat:export-pin.
  • assistant_export Can assistants and prompts be exported in a reusable format? [partial]: Beta management APIs expose Agent/Skill objects, but a reusable complete assistant/prompt export fixture was not verified. Sources: librechat:librechat:api.
  • knowledge_export Can knowledge bases and their sources be exported? [unknown]: knowledge_export: Can knowledge bases and their sources be exported? No admin exit fixture, knowledge-source/index portability test or commercial post-termination retrieval window was verified; infrastructure backups are operator-owned.
  • export_format Are formats documented and machine-readable? [supported]: Conversation export code supports JSON, CSV, Markdown and text. This establishes format availability, not complete organization-data portability. Sources: librechat:librechat:export-pin.
  • post_termination_window How long can data be retrieved after termination? [unknown]: post_termination_window: How long can data be retrieved after termination? No admin exit fixture, knowledge-source/index portability test or commercial post-termination retrieval window was verified; infrastructure backups are operator-owned.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:export-pin, librechat:librechat:api.

VEN-07 Support and service levels

Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.

Glean

Agent cross-checked Support: partial

Support tiers are documented; a credited 99.9% SLA applies only to paid Premium Support.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • support_channels Which support channels are available on each plan? [supported]: The support portal is the channel eligible for response targets; Standard Support is included and Premium paid. Other channels do not have trackable SLA response times. Sources: glean:glean:sla.
  • support_languages Is support available in German, French or Italian? [partial]: The SLA explicitly provides a Japanese support option for Japan and names California/Bangalore operations; German/French/Italian language commitments were not established. Sources: glean:glean:sla.
  • regional_presence Is there a DACH or Swiss entity, team or partner? [unknown]: Is there a DACH or Swiss entity, team or partner? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established.
  • uptime_sla Is there an uptime SLA with credits? [supported]: Paid Premium Support has 99.9% monthly uptime. Credits are 10% below 99.9% down to 99.0%, and 20% below 99.0%, subject to exclusions and claim deadlines. Sources: glean:glean:sla.
  • status_page Is there a public status page with history? [unknown]: Is there a public status page with history? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:sla.

LibreChat

Agent cross-checked Support: partial

Public project/community channels are available; a binding business support SLA was not established.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • support_channels: Public GitHub issue reporting and community channels are documented; a supported enterprise channel/response-time matrix was not established for MIT self-hosting.
  • support_languages: Is support available in German, French or Italian? No DE/FR/IT support coverage, CH/DACH legal/partner presence, priced uptime credits or product-service incident-history contract was verified in the public docs, site and release pass.
  • regional_presence: Is there a DACH or Swiss entity, team or partner? No DE/FR/IT support coverage, CH/DACH legal/partner presence, priced uptime credits or product-service incident-history contract was verified in the public docs, site and release pass.
  • uptime_sla: Is there an uptime SLA with credits? No DE/FR/IT support coverage, CH/DACH legal/partner presence, priced uptime credits or product-service incident-history contract was verified in the public docs, site and release pass.
  • status_page: Is there a public status page with history? No DE/FR/IT support coverage, CH/DACH legal/partner presence, priced uptime credits or product-service incident-history contract was verified in the public docs, site and release pass.
  • support_channels Which support channels are available on each plan? [partial]: Public GitHub issue reporting and community channels are documented; a supported enterprise channel/response-time matrix was not established for MIT self-hosting. Sources: librechat:librechat:logging, librechat:librechat:firstchat.
  • support_languages Is support available in German, French or Italian? [unknown]: support_languages: Is support available in German, French or Italian? No DE/FR/IT support coverage, CH/DACH legal/partner presence, priced uptime credits or product-service incident-history contract was verified in the public docs, site and release pass.
  • regional_presence Is there a DACH or Swiss entity, team or partner? [unknown]: regional_presence: Is there a DACH or Swiss entity, team or partner? No DE/FR/IT support coverage, CH/DACH legal/partner presence, priced uptime credits or product-service incident-history contract was verified in the public docs, site and release pass.
  • uptime_sla Is there an uptime SLA with credits? [unknown]: uptime_sla: Is there an uptime SLA with credits? No DE/FR/IT support coverage, CH/DACH legal/partner presence, priced uptime credits or product-service incident-history contract was verified in the public docs, site and release pass.
  • status_page Is there a public status page with history? [unknown]: status_page: Is there a public status page with history? No DE/FR/IT support coverage, CH/DACH legal/partner presence, priced uptime credits or product-service incident-history contract was verified in the public docs, site and release pass.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:logging, librechat:librechat:firstchat.

VEN-08 Onboarding, training and adoption

Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.

Glean

Agent cross-checked Support: partial

Public training and templates exist; exact onboarding-service entitlements and prices remain open.

Availability: generally-available · Delivery: native
Scope: surfaces=Glean Hosted web Assistant and Agents; version=Public documentation retrieved 2026-10-21; deployed version not observed; plan=Core Suite Agent Library/templates and public Academy links; contracted onboarding and Premium Support separately scoped; add_ons=none stated; deployment_mode=dedicated-instance; region=Selected hosting and model-provider regions; no blanket EU or Swiss processing claim; os=not specified.

Limitations

  • Documented findings only; unestablished atomic questions remain explicit gaps.
  • Exact Academy access, included onboarding, language coverage and support/professional-services entitlement under the customer Order Form remain unknown.
  • onboarding_service Is guided onboarding included? [unknown]: Is guided onboarding included? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established.
  • user_training Is end-user training offered, in which languages? [partial]: Glean documentation links self-paced Agent Builder training through Glean Academy; German/French/Italian course availability was not established. Sources: glean:glean:agents, glean:glean:r2-core-entitlements.
  • use_case_library Are role-based use cases and templates provided? [supported]: The internal Agent library and documented templates support reusable role/task examples. Sources: glean:glean:library, glean:glean:r2-core-entitlements.
  • adoption_programme Is there a champion or adoption programme? [unknown]: Is there a champion or adoption programme? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established.
  • service_cost Which services cost extra? [partial]: Premium Support is priced separately under the SLA. The legal index directly lists the Technical Services Addendum and named Outcomes Packages. Those listings do not establish included onboarding or complete professional-services fees. Sources: glean:glean:sla, glean:glean:r3-legal-index, glean:glean:r2-core-entitlements.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: glean:glean:agents, glean:glean:r2-core-entitlements, glean:glean:library, glean:glean:sla, glean:glean:r3-legal-index.

LibreChat

Agent cross-checked Support: partial

Self-hosting and Agent use have public setup guides; vendor-led training/adoption packages were not verified.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected source v0.8.8 / e8f3be08623663d4ad7f7241e693c94469b63bb0; plan=MIT customer-operated LibreChat; optional separately deployed services identified per answer; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure; model, OCR, search, observability and support services separately scoped; os=not specified.

Limitations

  • onboarding_service: Is guided onboarding included? No included guided rollout, local-language end-user training, champion programme, change-management service or professional-service price list was established from the official documentation and site.
  • user_training: Is end-user training offered, in which languages? No included guided rollout, local-language end-user training, champion programme, change-management service or professional-service price list was established from the official documentation and site.
  • use_case_library: The Agent and setup guides include examples and tutorials; a role-based enterprise training/use-case program was not established.
  • adoption_programme: Is there a champion or adoption programme? No included guided rollout, local-language end-user training, champion programme, change-management service or professional-service price list was established from the official documentation and site.
  • service_cost: Which services cost extra? No included guided rollout, local-language end-user training, champion programme, change-management service or professional-service price list was established from the official documentation and site.
  • onboarding_service Is guided onboarding included? [unknown]: onboarding_service: Is guided onboarding included? No included guided rollout, local-language end-user training, champion programme, change-management service or professional-service price list was established from the official documentation and site.
  • user_training Is end-user training offered, in which languages? [unknown]: user_training: Is end-user training offered, in which languages? No included guided rollout, local-language end-user training, champion programme, change-management service or professional-service price list was established from the official documentation and site.
  • use_case_library Are role-based use cases and templates provided? [partial]: The Agent and setup guides include examples and tutorials; a role-based enterprise training/use-case program was not established. Sources: librechat:librechat:agents, librechat:librechat:firstchat.
  • adoption_programme Is there a champion or adoption programme? [unknown]: adoption_programme: Is there a champion or adoption programme? No included guided rollout, local-language end-user training, champion programme, change-management service or professional-service price list was established from the official documentation and site.
  • service_cost Which services cost extra? [unknown]: service_cost: Which services cost extra? No included guided rollout, local-language end-user training, champion programme, change-management service or professional-service price list was established from the official documentation and site.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: librechat:librechat:agents, librechat:librechat:firstchat.

Sources

  1. Supported LLMs glean:glean:models

    The Model Hub lists text and image models, manual choice and Auto routing, with provider availability dependent on key and cloud.

    Supported models; availability by hosting environment and provider · documented · Source date not stated · Retrieved 2026-10-21

  2. Feature availability by LLM key, provider, and cloud glean:glean:key-matrix

    Customer Key restricts cloud-provider routes and excludes Meeting Notes and podcast artifacts; some defaults must use the same provider.

    Provider and feature matrices · documented · Source date not stated · Retrieved 2026-10-21

  3. Upload files in Assistant glean:glean:uploads

    Uploads support Office documents, PDFs, images and text, with context-dependent file caps and OCR prerequisite.

    Formats; upload limits; security; limitations · documented · Source date not stated · Retrieved 2026-10-21

  4. Glean Core Suite entitlements and Model Hub rates glean:glean:r2-core-entitlements

    Core Suite separates included platform seats from Model Hub usage, names client/API surfaces, and publishes token rates.

    Seat capabilities, surfaces, APIs, Model Hub Usage and rate table updated10/20/2026 · documented · Source date 2026-10-20 · Retrieved 2026-10-21

  5. October 15, 2026 release, version 563 glean:glean:r3-october-rollout-migration

    Auto policies require rollout opt-in from October 15 with GA scheduled October 29; Brave is the new search default and existing OpenAI search migrates from October 19.

    AI & Model Updates, Auto mode policies; Deprecations & Sunsets, OpenAI Web Search · documented · Source date 2026-10-15 · Retrieved 2026-10-21

  6. Custom endpoints librechat:librechat:custom

    Operators configure compatible endpoints and customer-held keys, including local and hosted services.

    Endpoint setup; API key; base URL; model list · documented · Source date not stated · Retrieved 2026-10-21

  7. Azure OpenAI configuration librechat:librechat:azure

    Azure OpenAI uses customer deployment groups, instance names and credentials.

    Deployment groups; API credentials · documented · Source date not stated · Retrieved 2026-10-21

  8. AWS Bedrock object structure librechat:librechat:bedrock

    Bedrock routes use customer AWS configuration and region selection.

    Region; credentials; model selection · documented · Source date not stated · Retrieved 2026-10-21

  9. Anthropic Vertex AI configuration librechat:librechat:vertex

    Claude can run through customer Google Vertex AI credentials and regions.

    Project and region configuration · documented · Source date not stated · Retrieved 2026-10-21

  10. Model specifications librechat:librechat:modelspec

    Administrators can enforce configured model presets and defaults; available endpoints still depend on customer credentials.

    enforce; preset; modelSelect; addedEndpoints · documented · Source date not stated · Retrieved 2026-10-21

  11. Agents librechat:librechat:agents

    Agents combine instructions, models, files, tools, skills and sharing permissions, with visible execution and configurable approval.

    Builder; Capabilities; Version history; Sharing; Activity; tool approval · documented · Source date not stated · Retrieved 2026-10-21

  12. OCR for documents librechat:librechat:ocr

    OCR can augment text extraction, or files can be sent to compatible provider APIs; format and model limitations remain.

    File Context; Upload as Text; Optional OCR; Limitations · documented · Source date not stated · Retrieved 2026-10-21

  13. LibreChat v0.8.8 release librechat:librechat:releases

    The stable release documents agent controls, current model updates and explicitly experimental schedules/workspaces and beta Agents API.

    Highlights, 2026-10-01 · documented · Source date 2026-10-01 · Retrieved 2026-10-21

  14. Model deprecation glean:glean:deprecation

    Customer Key deprecation emails are specified at 60 and 15 days, with removal and replacement behavior.

    Customer Key notice schedule; deprecated models · documented · Source date not stated · Retrieved 2026-10-21

  15. October 15, 2026 release notes glean:glean:release

    Glean publishes dated release notes covering product and model changes.

    Release entry · documented · Source date 2026-10-15 · Retrieved 2026-10-21

  16. Glean Enterprise Flex entitlements glean:glean:r2-flex-entitlements

    Enterprise Flex separates seat allowances, metered client APIs/agent runs, included platform governance and annual Protect+/support add-ons.

    Seats, Developer Tools, Platform, Protect+ and Premium Support · documented · Source date not stated · Retrieved 2026-10-21

  17. Configure LLMs in the Model Hub glean:glean:r2-auto-policy-and-cloud-conflict

    Balanced is the default Auto policy with per-request model choice; the AWS Vertex note conflicts with the supported-provider matrix and GCP-only Vertex setup heading.

    Auto policies; AWS Vertex note; provider setup headings · documented · Source date not stated · Retrieved 2026-10-21

  18. Your first chat librechat:librechat:firstchat

    LibreChat ships without a model key; the public demo is for evaluation rather than private or durable data.

    Software you host yourself; endpoint credentials; public demo · documented · Source date not stated · Retrieved 2026-10-21

  19. Code Interpreter API librechat:librechat:code

    A separate code execution service supports multiple languages and downloadable generated files; stateful/attached modes are experimental.

    Setup; self-hosted service; workspace permissions; generated files · documented · Source date not stated · Retrieved 2026-10-21

  20. LibreChat v0.8.8 MIT licence librechat:librechat:license

    The pinned repository is MIT licensed with copyright/permission notice preservation and an as-is disclaimer.

    LICENSE, permission grant and notice requirement · documented · Source date not stated · Retrieved 2026-10-21

  21. Glean open models by region glean:glean:r4-open-model-inference

    Universal Model Key open models are served through LLM providers under zero-retention agreements. Creator-region grouping is not inference location; the page states these models are hosted in the US.

    Creator-region controls; Operational details · documented · Source date not stated · Retrieved 2026-10-26

  22. RAG API configuration librechat:librechat:ragcfg

    OpenAI, Hugging Face and Ollama embedding configurations are documented; image choice affects local embedding support.

    Embedding providers; lite image; full image · documented · Source date not stated · Retrieved 2026-10-21

  23. Exclude or restrict models glean:glean:model-controls

    Admins can restrict eligible models by department or IdP group, but default models cannot be restricted and hiding premium pickers does not block Auto.

    Department and team allow-lists; premium-model toggle · documented · Source date not stated · Retrieved 2026-10-21

  24. Configure LLMs in the Model Hub glean:glean:model-config

    Admins configure default models and department Auto policies.

    Default models and Auto mode policies · documented · Source date not stated · Retrieved 2026-10-21

  25. Restrict LLM access to content glean:glean:restrictions

    Admins can exclude connectors, containers and documents from LLM use; changes may take up to one hour.

    Exclusion and inclusion rules · documented · Source date not stated · Retrieved 2026-10-21

  26. Set usage limits and alerts glean:glean:limits

    Core Suite and Enterprise Flex limits can alert or block later billable usage after the current run finishes; team defaults are not pooled budgets.

    Enforcement; organization, user, team and agent limits · documented · Source date not stated · Retrieved 2026-10-21

  27. Granular access control librechat:librechat:access

    Roles, groups and resource ACLs govern features and sharing, with Entra groups synchronized at sign-in.

    Feature permissions; Resource ACLs; System grants; Groups · documented · Source date not stated · Retrieved 2026-10-21

  28. LibreChat Admin Panel librechat:librechat:admin

    A separate browser management panel is available for testing and uses the underlying LibreChat admin APIs.

    Status Preview; separate service; admin APIs · documented · Source date not stated · Retrieved 2026-10-21

  29. Balance configuration librechat:librechat:balance

    Optional token-credit balances initialize and refill user credits; tracking is disabled by default.

    enabled; startBalance; refill configuration · documented · Source date not stated · Retrieved 2026-10-21

  30. Automated moderation librechat:librechat:mod

    Moderation scores abusive login/registration/message activity and may ban users; it is not a documented content DLP classifier.

    Violation scoring and limits · documented · Source date not stated · Retrieved 2026-10-21

  31. LibreChat balance admission implementation librechat:librechat:balance-pin

    The pinned middleware reserves user credits and throws a TOKEN_BALANCE error when the reservation cannot be admitted.

    packages/api/src/middleware/checkBalance.ts, checkBalance · source-inspected · Source date not stated · Retrieved 2026-10-21
    Commit e8f3be08623663d4ad7f7241e693c94469b63bb0, path packages/api/src/middleware/checkBalance.ts

  32. Data analysis overview glean:glean:analysis

    Uploaded spreadsheets can be analyzed in per-session sandboxes; indexed files can be truncated, and abuse-flagged files may be retained up to 30 days.

    Known limitations; code interpreter security · documented · Source date not stated · Retrieved 2026-10-21

  33. RAG API librechat:librechat:rag

    A separate RAG API indexes uploaded content in PostgreSQL/PGVector for retrieval.

    Architecture; document indexing; embeddings; semantic search · documented · Source date not stated · Retrieved 2026-10-21

  34. Upload files as text librechat:librechat:text

    Text upload injects extracted file content rather than relying only on vector retrieval.

    Full text extraction and context · documented · Source date not stated · Retrieved 2026-10-21

  35. File configuration librechat:librechat:filecfg

    File limits and formats are configurable by endpoint and file processing route.

    File limits; MIME patterns; provider routes · documented · Source date not stated · Retrieved 2026-10-21

  36. LibreChat spreadsheet text parser librechat:librechat:r4-spreadsheet-parser

    The built-in parser accepts XLSX/XLS/ODS and serializes each sheet as its name followed by CSV values. It does not establish preserved workbook layout, recalculated formulas or fixture accuracy.

    getParserForMimeType; excelSheetToText, lines 109-129 · source-inspected · Source date 2026-10-24 · Retrieved 2026-10-26
    Commit a378657583567310c841d652b0f6b00c83e2bd6b, path packages/api/src/files/documents/crud.ts

  37. LibreChat current Upload as Text guide librechat:librechat:r4-text-current

    The development guide lists XLSX/XLS/ODS parsing up to 15 MB and token-bounded text injection, not a formatted spreadsheet editor.

    Built-in parser; supported documents; truncation · documented · Source date not stated · Retrieved 2026-10-26

  38. Organize content with Projects glean:glean:projects

    Projects persist chats and documents, are private by default and replace Collections through a gradual rollout.

    Create; sharing; access; migration · documented · Source date not stated · Retrieved 2026-10-21

  39. Projects librechat:librechat:projects

    Projects persist files and instructions across a user’s chats but cannot be shared or transferred.

    Availability; personal scope; files and instructions · documented · Source date not stated · Retrieved 2026-10-21

  40. Glean deployment models glean:glean:deploy

    Both modes use single-tenant infrastructure operated by Glean; Customer Hosted runs in customer GCP or AWS accounts with Glean support access.

    Glean Hosted; Customer Hosted; comparison table · documented · Source date not stated · Retrieved 2026-10-21

  41. Connectors hub glean:glean:connectors

    The official catalog lists M365, Google, Atlassian and other business-system connectors.

    Native connector catalog · documented · Source date not stated · Retrieved 2026-10-21

  42. SharePoint overview glean:glean:sharepoint

    SharePoint supports indexed and live retrieval; indexing uses certificate-based application permissions and admin consent.

    Access patterns; permissions and security · documented · Source date not stated · Retrieved 2026-10-21

  43. OneDrive overview glean:glean:onedrive

    OneDrive offers indexed and live search under the Microsoft 365 parent connector, with certificate-based application permissions.

    Access patterns; permissions and security · documented · Source date not stated · Retrieved 2026-10-21

  44. Outlook overview glean:glean:outlook

    The Outlook connector supports access to Outlook content through Glean.

    Connector overview · documented · Source date not stated · Retrieved 2026-10-21

  45. Teams overview glean:glean:teams-connector

    Teams indexes channels and optionally private and meeting chats, with mirrored membership checked at query time.

    Supported content; permissions and security · documented · Source date not stated · Retrieved 2026-10-21

  46. Google Drive overview glean:glean:drive

    Drive content and permissions are indexed with directory delegation; documented activity and group-sync schedules are distinct.

    Permissions; crawling and updates · documented · Source date not stated · Retrieved 2026-10-21

  47. Gmail overview glean:glean:gmail

    Gmail has indexed search with source-specific crawl scope and controls.

    Indexed content and scope · documented · Source date not stated · Retrieved 2026-10-21

  48. Set up external tools with MCP Gateway glean:glean:gateway

    Admins proxy external MCP servers and custom tools with role and group controls and OAuth 2.1.

    Prerequisites; external servers; access control · documented · Source date not stated · Retrieved 2026-10-21

  49. SharePoint and OneDrive integration librechat:librechat:sharepoint

    The Microsoft file picker uses Entra token reuse and delegated on-behalf-of downloads to attach files.

    Prerequisites; delegated permissions; admin consent · documented · Source date not stated · Retrieved 2026-10-21

  50. MCP librechat:librechat:mcp

    MCP servers can be configured through YAML or the permission-gated UI, including per-user OAuth.

    YAML/UI setup; authentication; ownership and selection · documented · Source date not stated · Retrieved 2026-10-21

  51. MCP server configuration librechat:librechat:mcpcfg

    Configuration includes stdio, SSE and Streamable HTTP transports and server-specific credentials.

    Transport examples; headers; OAuth · documented · Source date not stated · Retrieved 2026-10-21

  52. Glean O365 sensitivity-label restrictions glean:glean:r4-purview-label-redlist

    Protect+ can exclude SharePoint/OneDrive items by Purview label priority. Glean configures the redlist after account-team enablement; initial full crawl and later recrawls govern propagation. Teams message text is excluded.

    Glean Protect+; setup; label-processing FAQ · documented · Source date not stated · Retrieved 2026-10-26

  53. LibreChat Docker service configuration librechat:librechat:compose-pin

    The pinned example runs a MongoDB primary store and a separate PGVector/RAG service with customer-mounted data.

    docker-compose.yml, api/mongodb/vectordb/rag_api services · source-inspected · Source date not stated · Retrieved 2026-10-21
    Commit e8f3be08623663d4ad7f7241e693c94469b63bb0, path docker-compose.yml

  54. Glean language support glean:glean:language

    German, French, Italian and English end-user UIs are listed; cross-language retrieval is early access and admin setup is not localized.

    Language support matrix; cross-language warning · documented · Source date not stated · Retrieved 2026-10-21

  55. Use Deep Research glean:glean:research

    Deep Research creates cited read-only reports from company sources and Brave web search; key modes differ.

    Key modes; citations; limitations · documented · Source date not stated · Retrieved 2026-10-21

  56. Share chats glean:glean:sharing

    Viewer chat sharing describes citation redaction and states a fixed 30-day duration.

    Viewer controls; uploaded files; retention note · documented · Source date not stated · Retrieved 2026-10-21

  57. Memory and personalization glean:glean:memory

    Users can manage saved and learned memory in settings and chat.

    Saved and learned memories; user controls · documented · Source date not stated · Retrieved 2026-10-21

  58. Configure memory settings glean:glean:memory-admin

    Admins can disable learned memory but not user-controlled saved memory; pricing differs for legacy customers.

    Configure memory; billing · documented · Source date not stated · Retrieved 2026-10-21

  59. User memory librechat:librechat:memory

    Configured user memory stores cross-chat key/value context with user editing controls; it does not index all past chats.

    Key/value store; controls; disabled by default · documented · Source date not stated · Retrieved 2026-10-21

  60. Agent Builder glean:glean:builder

    Agents combine configured steps and models; Workflow JSON export is generally available while Auto ZIP export has limited availability.

    Instructions, tools and models; import and export · documented · Source date not stated · Retrieved 2026-10-21

  61. Sharing and permissions glean:glean:agent-sharing

    Agents have controlled sharing and edit access.

    Agent sharing permissions · documented · Source date not stated · Retrieved 2026-10-21

  62. Agent library glean:glean:library

    Users discover and run accessible agents through the internal library.

    Browse and discover agents · documented · Source date not stated · Retrieved 2026-10-21

  63. How agents work glean:glean:agents

    Agents support dynamic tool use and structured steps, loops and branches.

    Auto and Workflow modes; tools; steps · documented · Source date not stated · Retrieved 2026-10-21

  64. Group-based permissions glean:glean:groups

    Glean syncs Entra, Google and Okta group membership with integration-dependent timing; feature flag controls group-derived roles.

    Supported providers; sync behavior; limitations · documented · Source date not stated · Retrieved 2026-10-21

  65. Administrator Roles glean:glean:roles

    Setup Admin, Admin, Super Admin and specialized moderators have distinct permissions.

    Role matrix · documented · Source date not stated · Retrieved 2026-10-21

  66. Product and feature retirements glean:glean:sunset

    The retirement page records November 13, 2026 end of Glean Assist embedded integrations, past Prompt Library migration and legacy billing-dashboard removal.

    Embedded support integrations; Prompt Library; legacy billing dashboard · documented · Source date not stated · Retrieved 2026-10-21

  67. OAuth options for tools glean:glean:oauth

    Connector tools support Glean-managed or customer OAuth applications.

    Central and custom OAuth · documented · Source date not stated · Retrieved 2026-10-21

  68. Create Microsoft 365 files glean:glean:r3-microsoft-write-confirmation

    Interactive-agent builders can require write confirmation by disabling Run without user confirmation; confirmation is configurable.

    Recommended agent instructions, Human approval · documented · Source date not stated · Retrieved 2026-10-21

  69. Image generation and editing librechat:librechat:images

    Agents can use configured image tools for generation/editing; provider credentials and model parameters are separate.

    OpenAI Image Tools; provider setup; admin configuration · documented · Source date not stated · Retrieved 2026-10-21

  70. Web Search tools setup glean:glean:web

    Admins configure OpenAI, Brave or Google search tools and publish them to selected Glean interfaces.

    Providers; surface enablement; data sent · documented · Source date not stated · Retrieved 2026-10-21

  71. Web search librechat:librechat:web

    Search can use Serper, SearXNG, Tavily or Keenable, with independently configured scraping and optional reranking.

    Provider, scraper and reranker configuration · documented · Source date not stated · Retrieved 2026-10-21

  72. Types of agent triggers glean:glean:triggers

    Agents can start from messages, forms, connected-system content changes and schedules, subject to admin access.

    Content and schedule triggers · documented · Source date not stated · Retrieved 2026-10-21

  73. Scheduled Chats librechat:librechat:schedule

    Opt-in experimental schedules execute saved Agents with cron/time zones and recheck access and balance before running.

    Experimental and disabled by default; runtime and permissions · documented · Source date not stated · Retrieved 2026-10-21

  74. Agents API beta librechat:librechat:api

    The beta API exposes chat/Responses inference, Agent/Skill management and authenticated event delivery.

    Inference; management; Agent Events; authentication · documented · Source date not stated · Retrieved 2026-10-21

  75. Create Microsoft 365 files with agents glean:glean:office-output

    Enabled tools create Office files, with limitations on arbitrary templates and output fidelity.

    Word, Excel and PowerPoint; template limitations · documented · Source date not stated · Retrieved 2026-10-21

  76. Glean October 15 release notes glean:glean:r4-cancellation-release

    Canceling or interrupting an Assistant response also stops tool calls and background tasks started by that response. This is a documented Assistant run behavior, not a tested universal stop guarantee.

    Canceled Assistant responses now stop cleanly · documented · Source date 2026-10-15 · Retrieved 2026-10-26

  77. About Glean MCP server glean:glean:mcp

    Glean exposes enterprise search, chat, documents and agents to external hosts through MCP.

    Server capabilities; authentication · documented · Source date not stated · Retrieved 2026-10-21

  78. Glean Core Suite glean:glean:core-price

    Core Suite combines per-user monthly licensing with committed Model Hub consumption; the seat amount is not given.

    Seat fee; Model Hub Usage; provider rate table · documented · Source date not stated · Retrieved 2026-10-21

  79. iOS and Android glean:glean:mobile

    Mobile clients use enterprise SSO and integrate with Intune App Protection.

    SSO prerequisites; Intune MAM · documented · Source date not stated · Retrieved 2026-10-21

  80. Choose where to use Glean glean:glean:surfaces

    Glean has web, desktop, extension and embedded access points.

    Surface table; browser; desktop; extension · documented · Source date 2026-10-19 · Retrieved 2026-10-21

  81. Use real-time voice glean:glean:voice

    Real-time voice works on web, desktop and mobile; raw audio streams to the configured model provider while transcripts follow chat retention.

    Where to access; privacy; limitations · documented · Source date not stated · Retrieved 2026-10-21

  82. Temporary chat and data retention librechat:librechat:retention

    Operators configure expiry for chats/messages/files/shared links; normal chats do not expire by default and memories are excluded.

    Default 30-day temporary retention; all/ephemeral; deadlines; memories · documented · Source date not stated · Retrieved 2026-10-21

  83. Admin Insights librechat:librechat:insights

    Insights reports persisted MongoDB activity and identifiable recent conversations; it is not monetary billing analytics.

    Opt-in; capabilities; metrics; tenant scope · documented · Source date not stated · Retrieved 2026-10-21

  84. Docker installation librechat:librechat:local

    Docker self-installation runs LibreChat with its configured service dependencies.

    Installation; configuration; updating · documented · Source date not stated · Retrieved 2026-10-21

  85. Glean in Microsoft Teams: Admin guide glean:glean:teams-app

    The Microsoft Teams app requires tenant admin setup and consent.

    Installation prerequisites and deployment · documented · Source date not stated · Retrieved 2026-10-21

  86. Image Generation in Glean glean:glean:images

    Glean generates and edits images using enabled image models, independently of the text model.

    Model choice; editing; admin controls · documented · Source date not stated · Retrieved 2026-10-21

  87. Glean Terms of Service v5Jun2026 glean:glean:terms

    The contract defines customer-cloud hosting, restricted proprietary access, order-specific fees, termination deletion and New York governing law.

    Sections 1, 2, 5, 12 and 13 · documented · Source date 2026-06-05 · Retrieved 2026-10-21

  88. Glean AI Addendum v5Jun2026 glean:glean:ai-addendum

    No-training commitments and Glean-key zero-day retention have legal and trust-and-safety exceptions; Customer Key responsibilities remain with the customer.

    Sections 3 and 4 · documented · Source date 2026-06-05 · Retrieved 2026-10-21

  89. Speech configuration librechat:librechat:speech

    Administrators configure audio provider engines and models separately from text generation.

    Speech-to-text and text-to-speech engines · documented · Source date not stated · Retrieved 2026-10-21

  90. LibreChat conversation-mode speech settings librechat:librechat:speech-conversation-r2

    Conversation mode chains transcription, auto-send and TTS playback for hands-free turns after microphone activation; engines and audio routing are separately configured.

    Speech Tab: conversationMode, autoTranscribeAudio, autoSendText, automaticPlayback; engine and allowedAddresses settings · documented · Source date not stated · Retrieved 2026-10-21

  91. Artifacts librechat:librechat:artifacts

    Artifacts render generated React, HTML and Mermaid content in the chat interface.

    React, HTML and Mermaid previews · documented · Source date not stated · Retrieved 2026-10-21

  92. Team chat glean:glean:team-chat

    Beta shared Editor chats run each request as its author but expose already-generated answers to all participants.

    How permissions work; behavior and limits · documented · Source date not stated · Retrieved 2026-10-21

  93. Shareable links librechat:librechat:share

    Shared links publish a transcript branch and optional file snapshots independently of the owner’s live file ACL.

    Authentication defaults; file snapshots; continuation · documented · Source date not stated · Retrieved 2026-10-21

  94. Accessibility Statement glean:glean:accessibility

    Glean says a VPAT 2.5 ACR covering WCAG 2.0, 2.1 and 2.2 A/AA is available through its trust center.

    Conformance status · documented · Source date 2026-09-25 · Retrieved 2026-10-21

  95. LibreChat locale registration librechat:librechat:i18n-pin

    The pinned client registers English, German, French and Italian translations among its supported locales.

    client/src/locales/i18n.ts, language resources · source-inspected · Source date not stated · Retrieved 2026-10-21
    Commit e8f3be08623663d4ad7f7241e693c94469b63bb0, path client/src/locales/i18n.ts

  96. About Glean SSO glean:glean:sso

    SSO is mandatory through OIDC or SAML; identity-provider policies enforce authentication conditions.

    Mandatory SSO; identity providers; access controls · documented · Source date not stated · Retrieved 2026-10-21

  97. Authentication system librechat:librechat:auth

    Local/LDAP accounts can be required to use TOTP; federated MFA belongs to the identity provider and account creation/deletion scripts are documented.

    Required two-factor authentication; Registration; User scripts · documented · Source date not stated · Retrieved 2026-10-21

  98. OAuth2 and OIDC librechat:librechat:openid

    LibreChat documents OAuth2/OIDC providers including Microsoft Entra, Google, Keycloak and Auth0.

    Supported providers; setup · documented · Source date not stated · Retrieved 2026-10-21

  99. SAML authentication librechat:librechat:saml

    SAML is a documented authentication option for the self-hosted application.

    Overview and requirements · documented · Source date not stated · Retrieved 2026-10-21

  100. Azure Entra authentication librechat:librechat:entra

    Entra OIDC supports group-based admission and Graph integration using configured scopes and token reuse.

    Group claims; token reuse; Microsoft Graph integration · documented · Source date not stated · Retrieved 2026-10-21

  101. Managing Users glean:glean:users

    Admins assign roles and feature permissions and can revoke user sessions.

    Member permissions; sign out all sessions · documented · Source date not stated · Retrieved 2026-10-21

  102. Insights overview glean:glean:insights

    Adoption metrics and per-person activity are available; small departments are grouped and CSV export is documented.

    Metrics; department filters; CSV; privacy · documented · Source date not stated · Retrieved 2026-10-21

  103. Glean Customer Event log overview glean:glean:events

    Customer Event logs include chats and responses separately from administrative logs and export as an unfiltered stream.

    CHAT events; unified export stream · documented · Source date not stated · Retrieved 2026-10-21

  104. Token usage librechat:librechat:tokens

    Usage and estimated costs use recorded tokens and configured provider rates; transactions are distinct from balance enforcement.

    Context cost; transactions; per-endpoint token rates · documented · Source date not stated · Retrieved 2026-10-21

  105. Audit Logs glean:glean:audit

    Admin configuration logs have CSV export and 30-day default retention; ongoing delivery needs account-team configuration.

    Coverage; export; default retention · documented · Source date not stated · Retrieved 2026-10-21

  106. Chat History glean:glean:history

    Admins choose Off or 30/90/180/365-day conversation retention, independently of Customer Event logging.

    Retention choices; Customer Event logs · documented · Source date not stated · Retrieved 2026-10-21

  107. Logging librechat:librechat:logging

    Backend operational logs are written to customer files and can feed external tools; the guide describes 14-day rotation rather than a compliance archive.

    Error/debug logs; rotation; external tools · documented · Source date not stated · Retrieved 2026-10-21

  108. Sensitive content in user prompt glean:glean:pii

    Configured prompt-only regex policies can flag or block credentials, PII, IBANs and government IDs; built-in patterns start disabled.

    Prerequisites; regex templates; enforcement · documented · Source date not stated · Retrieved 2026-10-21

  109. About Glean Protect and Protect+ glean:glean:protect

    Protect+ adds recurring sensitive-content scanning and AI security guardrails to baseline Protect.

    Capability comparison; AI security add-on · documented · Source date not stated · Retrieved 2026-10-21

  110. Glean Subprocessors glean:glean:subprocessors

    The list names US providers and an Indian affiliate for remote support, security and debugging.

    Provider table; affiliate remote support · documented · Source date 2026-07-28 · Retrieved 2026-10-21

  111. LibreChat development content-filter configuration librechat:librechat:r4-content-filter

    Opt-in base-YAML policies inspect selected message/file content; block and audit differ from limited Agent text redaction. This is development documentation, not a hosted DLP assurance.

    Source-Aware Filters; Pattern Configuration; Redaction; File Fields · documented · Source date not stated · Retrieved 2026-10-26

  112. LibreChat content-inspection runtime librechat:librechat:r4-pii-runtime

    Source-aware configured inspection executes in the LibreChat API. Missing policy disables that scope; configured actions and fields bound inspection.

    createConfiguredContentInspector; source rule configuration · source-inspected · Source date 2026-10-24 · Retrieved 2026-10-26
    Commit a378657583567310c841d652b0f6b00c83e2bd6b, path packages/api/src/protection/runtime.ts

  113. LibreChat pattern detector librechat:librechat:r4-patterns

    Default starter patterns detect credential-shaped tokens/headers. Operator custom patterns use bounded regular expressions; a generic comprehensive PII classifier is not established.

    STARTER_PATTERNS; configured RE2JS rules · source-inspected · Source date 2026-10-24 · Retrieved 2026-10-26
    Commit a378657583567310c841d652b0f6b00c83e2bd6b, path packages/api/src/protection/detectors/pattern.ts

  114. LibreChat private text submission librechat:librechat:r4-private-submission

    The private text ingress permits configured redaction only on eligible fresh interactive Agent text. Original content is encrypted; edit/resume/file paths do not gain blanket redaction.

    createPrivateTextIngress; fresh Agent text and clientRequestId checks · source-inspected · Source date 2026-10-24 · Retrieved 2026-10-26
    Commit a378657583567310c841d652b0f6b00c83e2bd6b, path packages/api/src/protection/private/submission.ts

  115. LibreChat API content-filter middleware librechat:librechat:r4-filter-middleware

    The server middleware applies configured inspection and rejects blocked/uninspectable requests with HTTP 400. No deployment or detection fixture was run.

    createMessageFilterPii; contentFilterBlockResponse; uninspectable response · source-inspected · Source date 2026-10-24 · Retrieved 2026-10-26
    Commit a378657583567310c841d652b0f6b00c83e2bd6b, path packages/api/src/middleware/messageFilterPii.ts

  116. LibreChat config v1.3.18 changelog librechat:librechat:r4-config-1318

    Dated development config changes add limited Agent text redaction and ephemeral retention mode. These are not a promise of universal redaction or a vendor zero-retention contract.

    October 22, 2026; opt-in PII redaction; retention mode · documented · Source date 2026-10-22 · Retrieved 2026-10-26

  117. Configure custom instructions glean:glean:org-instructions

    Admins can configure up to five enterprise instructions for Assistant.

    Five custom instructions · documented · Source date not stated · Retrieved 2026-10-21

  118. Interface configuration librechat:librechat:interface

    Administrators configure UI feature permissions and usage terms in the self-hosted deployment.

    Feature permissions; custom welcome and terms · documented · Source date not stated · Retrieved 2026-10-21

  119. Supported GCP regions glean:glean:regions

    The GCP region list includes Netherlands, Belgium, Frankfurt and other regions, subject to required services.

    Preferred regions; EMEA · documented · Source date not stated · Retrieved 2026-10-21

  120. Glean Customer Support SLA v6Mar2026 glean:glean:sla

    Standard and paid Premium support differ; only Premium includes 99.9% monthly uptime and 10% or 20% service credits.

    Sections 2, 4, 7 and 8 · documented · Source date 2026-03-06 · Retrieved 2026-10-21

  121. Remote hosting librechat:librechat:remote

    The application can be deployed on customer-selected remote servers with operator-managed security.

    Hosting options; security considerations · documented · Source date not stated · Retrieved 2026-10-21

  122. LibreChat Demo terms librechat:librechat:demo

    The free hosted Demo is offered as-is with possible data cleanups and no durable business-service guarantee.

    Evaluation scope; retention; disclaimer · documented · Source date 2026-03-12 · Retrieved 2026-10-21

  123. Glean Data Processing Addendum v6Mar2026 glean:glean:dpa

    The DPA covers applicable Swiss and EU law, termination erasure, SCCs and 30-day subprocessor notice.

    Sections 1, 7, 9 and 10; SCC annexes · documented · Source date 2026-03-06 · Retrieved 2026-10-21

  124. Personal settings librechat:librechat:settings

    Users configure interface language, audio and personal data controls.

    Language; speech; data controls · documented · Source date not stated · Retrieved 2026-10-21

  125. ClickHouse acquisition of LibreChat librechat:librechat:owner

    ClickHouse announced the acquisition of LibreChat and that Danny Avila and the team joined ClickHouse.

    Announcement, November 4, 2025 · documented · Source date 2025-11-04 · Retrieved 2026-10-21

  126. Glean Protect security page glean:glean:security-page

    Glean claims SOC 2 Type II, ISO 27001 and ISO 42001; no issuer-scoped certificate was retrieved.

    Enterprise security and compliance badges · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  127. Glean customer-hosted AWS FAQ glean:glean:r4-aws-cmk-faq

    Customer-managed CMKs are supported for AWS, although the FAQ recommends default AWS-managed KMS keys and documents SCP-based emergency controls.

    Are customer managed keys supported? · documented · Source date not stated · Retrieved 2026-10-26

  128. Glean AWS account access and deployment model glean:glean:r4-aws-key-control

    The customer-hosted AWS deployment guide says customers own and control KMS customer-managed keys used for data at rest. This does not establish key control for Glean Hosted or GCP.

    Customer controls · documented · Source date not stated · Retrieved 2026-10-26

  129. Glean DPA glean:glean:dpa-confidentiality

    General DPA confidentiality binds authorized personnel and no-less-protective subprocessor agreements; no specific §203/Art321 undertaking was retrieved.

    Section4 authorized personnel confidentiality; section9 subprocessor written agreement and necessary access · documented · Source date 2026-03-06 · Retrieved 2026-10-21

  130. LibreChat website privacy policy librechat:librechat:siteprivacy

    Website, demo and self-hosted software are distinct privacy scopes; website terms do not establish a customer deployment DPA.

    Scope and exclusions · documented · Source date not stated · Retrieved 2026-10-21

  131. LibreChat v0.8.8 message storage schema librechat:librechat:secrecy-message-pin

    The pinned Mongoose schema declares message text as a String and content as mixed fields; this source does not establish operator exclusion from live content.

    packages/data-schemas/src/schema/message.ts, text at lines 55-58 and content at lines 139-143 · source-inspected · Source date not stated · Retrieved 2026-10-21
    Commit e8f3be08623663d4ad7f7241e693c94469b63bb0, path packages/data-schemas/src/schema/message.ts

  132. LibreChat Demo privacy policy librechat:librechat:secrecy-demo-policy

    The Demo policy describes model-provider transmission and contractual processor instruction/security duties for the Demo; it does not cover a customer self-hosted deployment.

    Scope; section 4 Third-Party AI Model Providers; section 6 Data Sharing and Sub-Processors · documented · Source date 2026-03-12 · Retrieved 2026-10-21

  133. Glean Enterprise Flex glean:glean:flex-price

    Enterprise Flex pools credits and separately meters advanced features and premium models; learned-memory billing starts November 7, 2026 for the stated scope.

    Enterprise Flex seats; FlexCredits; rate card · documented · Source date not stated · Retrieved 2026-10-21

  134. ECB historical euro reference rates glean:glean:fx-ecb

    The 2026-10-20 reference is EUR 1 = USD 1.1215 = CHF 0.9237.

    Cube time=2026-10-20, USD and CHF · documented · Source date 2026-10-20 · Retrieved 2026-10-21

  135. Change your default model on Customer Key glean:glean:r2-customer-default-example

    Customer Key admins choose defaults; GPT5.6 Luna is expressly an example, not a fixed or recommended routine model.

    Opening note and prerequisites · documented · Source date 2026-10-19 · Retrieved 2026-10-21

  136. OpenAI direct API pricing glean:glean:r2-direct-provider-proxy

    The shared direct-provider comparison uses USD0.10 input andUSD0.50 output per1M tokens; vendor usage is not replaced by this proxy.

    Standard short-context gpt-6-luna · documented · Source date not stated · Retrieved 2026-10-21

  137. GPT6 Luna model documentation glean:glean:r2-proxy-lowest-effort

    Lowest effort none is used only for the direct-provider comparison assumption.

    Reasoning effort · documented · Source date not stated · Retrieved 2026-10-21

  138. Azure Retail Prices, Switzerland North Linux VMs librechat:librechat:cost-vm

    EUR hourly PAYG rates retrieved 2026-10-21 are 0.2226, 0.4453 and 0.8905 for D4s, D8s and D16s v5 respectively.

    Consumption; Virtual Machines Dsv5 Series; Standard_D4s_v5/D8s_v5/D16s_v5 · documented · Source date not stated · Retrieved 2026-10-21

  139. Azure Retail Prices, PostgreSQL Flexible Server librechat:librechat:cost-pg

    EUR hourly PAYG GP compute is 0.2288, 0.4576 and 0.9152 for 2/4/8 vCore; storage is EUR 0.1325 per GB-month.

    General Purpose Ddsv5 Series Compute, 2/4/8 vCore; Flex Server Storage · documented · Source date not stated · Retrieved 2026-10-21

  140. ECB euro reference rate history librechat:librechat:cost-fx

    The 2026-10-20 reference rates are EUR 1 = USD 1.1215 and CHF 0.9237.

    Cube time=2026-10-20; USD and CHF · documented · Source date 2026-10-20 · Retrieved 2026-10-21

  141. OpenAI API pricing librechat:librechat:cost-model

    Standard gpt-6-luna API price is USD 0.10 per million input tokens and USD 0.50 per million output tokens; caching, batch and regional premiums are separate.

    Standard, short-context gpt-6-luna row · documented · Source date not stated · Retrieved 2026-10-21

  142. GPT-6 Luna model documentation librechat:librechat:cost-effort

    The model accepts reasoning effort none, the lowest documented effort, and lists the same standard text-token rates.

    Reasoning effort and text-token pricing · documented · Source date not stated · Retrieved 2026-10-21

  143. LibreChat conversation export implementation librechat:librechat:export-pin

    The pinned user conversation exporter supports JSON, CSV, Markdown and text, plus screenshot export.

    client/src/hooks/Conversations/useExportConversation.ts, export dispatch · source-inspected · Source date not stated · Retrieved 2026-10-21
    Commit e8f3be08623663d4ad7f7241e693c94469b63bb0, path client/src/hooks/Conversations/useExportConversation.ts