{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "glean-vs-langdock", "canonicalUrl": "https://onaihq.com/compare/agents/glean-vs-langdock/", "markdownUrl": "https://onaihq.com/compare/agents/glean-vs-langdock/index.md", "dataUrl": "https://onaihq.com/compare/agents/glean-vs-langdock/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "glean", "name": "Glean", "website": "https://www.glean.com", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/glean/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" }, { "id": "desktop", "name": "Glean for Desktop Windows and macOS", "type": "desktop-app" }, { "id": "mobile", "name": "Glean iOS and Android", "type": "mobile-app" }, { "id": "extension", "name": "Glean browser extension and companion", "type": "browser-extension" }, { "id": "teams", "name": "Glean in Microsoft Teams", "type": "teams-app" }, { "id": "api", "name": "Glean APIs and remote MCP server", "type": "api" } ], "sourcedClaimCount": 50, "statedByVendorCount": 0, "crossCheckedClaimCount": 50, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" }, { "id": "langdock", "name": "Langdock", "website": "https://langdock.com", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/langdock/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" }, { "id": "api", "name": "Langdock public APIs and agent MCP server", "type": "api" }, { "id": "desktop", "name": "Langdock Windows/macOS desktop", "type": "desktop-app" }, { "id": "mobile", "name": "Langdock iOS/Android", "type": "mobile-app" }, { "id": "office", "name": "Langdock Excel and Outlook add-ins", "type": "office-add-in" }, { "id": "teams", "name": "Langdock Teams bot", "type": "teams-app" } ], "sourcedClaimCount": 50, "statedByVendorCount": 0, "crossCheckedClaimCount": 50, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 49, "sharedSourcedCriteria": 49, "crossCheckedCriteriaByProduct": { "glean": 50, "langdock": 50 }, "sourcedOnlyCriteriaByProduct": { "glean": 0, "langdock": 0 }, "sourcedCriteriaByProduct": { "glean": 50, "langdock": 50 }, "crossCheckedCriterionRows": 51, "sourcedOnlyCriterionRows": 0, "sourcedCriterionRows": 51, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "glean", "claimId": "glean:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Model Hub documents multi-provider choice and Auto routing. New department Auto policies require opt-in rollout as of October 21, with GA scheduled October 29.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "As of 2026-10-21: established model catalog plus opt-in new Auto-policy rollout; no tenant observed", "plan": "Core Suite + Model Hub Usage with Universal Model Key or Customer Key; new department policies only on Glean-key deployments with rollout enabled. Enterprise Flex billing is separate.", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Model Hub lists OpenAI, Anthropic, Google, Amazon, Glean and open models through Baseten/Fireworks. Availability is conditional on enabled model and route.", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "Representative listed models include GPT-6.1 Sol, GPT-6 Astra/Sol/Luna, Claude Sonnet 5.5, Opus 5.5, Gemini 3.8 Flash, Waldo and GLM 5.3. Actual tenant-enabled selections were not observed.", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "With Glean Universal Model Key users can select a specific enabled model or Auto. Customer Key uses configured defaults and has separate availability constraints.", "evidenceIds": [ "glean:glean:models", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Universal Model Key Auto routes among enabled models. The new department policies require Feature rollouts opt-in from October 15 as of this October 21 check; GA is scheduled October 29. Customer Key Auto uses admin defaults. Per-request selected-model visibility was not established.", "evidenceIds": [ "glean:glean:models", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Uploads, image generation and real-time voice are documented; supported input types vary by model and the key-feature matrix. A complete per-model input matrix was not verified.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "This criterion combines established model choice with an opt-in policy rollout; no blanket current GA status is asserted for the new policies. Enabled tenant models and per-request routing were not observed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements", "glean:glean:key-matrix", "glean:glean:r3-october-rollout-migration", "glean:glean:uploads" ] }, { "productId": "langdock", "claimId": "langdock:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Curated multi-provider models and a task-complexity Auto mode are documented; catalogue publication is not a tested picker.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "OpenAI, Anthropic, Google, Meta, Mistral and DeepSeek have named current catalogue entries.", "evidenceIds": [ "langdock:langdock:models" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "Published text catalogue: Gemini 3.1 Pro Preview, 3 Flash Preview, 3.5/3.6/3.7/3.8 Flash, 4 Argon; GPT-5/5.1/5.1 Thinking Fast/5.2/5.2 Pro/5.4/5.4 Mini/5.5/5.6 Luna/Sol/Terra/5 Mini/5 Pro, GPT-6 Luna/Sol/Astra, GPT-6.1 Sol, GPT oss 120b; Fable 5/5.1, Haiku 4.5/5.5, Opus 4.5/4.6/4.7/4.8/5/5.5, Sonnet 4.5/4.6/5/5.5; Llama 3.3 70B/4 Maverick; Mistral Large 3/4; DeepSeek v3.1. Plan/admin/region settings can narrow this list; API availability is listed alongside chat, not independently observed.", "evidenceIds": [ "langdock:langdock:models" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Per-chat selection and mid-chat switching are documented.", "evidenceIds": [ "langdock:langdock:model-guide" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Auto analyzes the first message and estimates complexity to select a conversation model; exact final model disclosure was not verified.", "evidenceIds": [ "langdock:langdock:model-guide" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "unknown", "answer": "Which models accept images, audio or files? Unknown. A model-by-model image/audio input matrix and authenticated model picker were not inspected.", "evidenceIds": [] } ], "limitations": [ "current_models: Published text catalogue: Gemini 3.1 Pro Preview, 3 Flash Preview, 3.5/3.6/3.7/3.8 Flash, 4 Argon; GPT-5/5.1/5.1 Thinking Fast/5.2/5.2 Pro/5.4/5.4 Mini/5.5/5.6 Luna/Sol/Terra/5 Mini/5 Pro, GPT-6 Luna/Sol/Astra, GPT-6.1 Sol, GPT oss 120b; Fable 5/5.1, Haiku 4.5/5.5, Opus 4.5/4.6/4.7/4.8/5/5.5, Sonnet 4.5/4.6/5/5.5; Llama 3.3 70B/4 Maverick; Mistral Large 3/4; DeepSeek v3.1. Plan/admin/region settings can narrow this list; API availability is listed alongside chat, not independently observed.", "auto_routing: Auto analyzes the first message and estimates complexity to select a conversation model; exact final model disclosure was not verified.", "Unverified multimodal_input: A model-by-model image/audio input matrix and authenticated model picker were not inspected." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:models", "langdock:langdock:model-guide" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "glean", "claimId": "glean:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated release notes and model deprecation guidance are public; comparable release-lag measurements remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex Model Hub; Customer Key deprecation policy distinguished from Universal Model Key", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? The release notes were checked, but provider general-release dates and scoped product-availability dates were not paired for the last three releases per provider.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Public dated release notes include October 15, 2026 and model announcements.", "evidenceIds": [ "glean:glean:release", "glean:glean:r2-core-entitlements" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "partial", "answer": "For Customer Key Assistant, email notices are described at 60 and 15 days. The page also describes automatic migration for deprecated configurations; application to each removal needs confirmation.", "evidenceIds": [ "glean:glean:deprecation", "glean:glean:r2-core-entitlements" ] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "Customer Key admins manage upgrades but deprecated models stop being usable. No indefinite version-pinning entitlement is established.", "evidenceIds": [ "glean:glean:deprecation", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:release", "glean:glean:r2-core-entitlements", "glean:glean:deprecation" ] }, { "productId": "langdock", "claimId": "langdock:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public dated model additions exist, but release-lag medians and guaranteed retirement notice remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? Unknown. No complete last-three-major-release reconciliation against provider GA dates, contractual model retirement notice, or stable version-pinning promise was established.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Changelog includes Gemini 4 Argon on 13 October, Haiku 5.5 on 8 October and GPT-6.1 Sol on 30 September 2026.", "evidenceIds": [ "langdock:langdock:changes" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "How much notice is given before a model is removed? Unknown. No complete last-three-major-release reconciliation against provider GA dates, contractual model retirement notice, or stable version-pinning promise was established.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "Can an admin keep an older model version? Unknown. No complete last-three-major-release reconciliation against provider GA dates, contractual model retirement notice, or stable version-pinning promise was established.", "evidenceIds": [] } ], "limitations": [ "Unverified release_lag_days, deprecation_notice, version_pinning: No complete last-three-major-release reconciliation against provider GA dates, contractual model retirement notice, or stable version-pinning promise was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:changes" ] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "glean", "claimId": "glean:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Customer Key supports named provider accounts; it has documented feature and cloud restrictions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Customer Key + Glean-family Model Hub Usage; Enterprise Flex Customer Key/private-cloud discounts are separately contractual", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "supported", "answer": "Customer Key supports customer provider credentials including OpenAI and direct Anthropic keys.", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements" ] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "partial", "answer": "Customer Key supports Azure OpenAI and named provider credentials. The supported-LLMs matrix permits Vertex only on GCP and Bedrock only on AWS; Configure LLMs separately says customer AWS can use Vertex, while its Vertex setup heading says GCP-only. AWS/Vertex eligibility is therefore unknown; no cross-cloud promise is made.", "evidenceIds": [ "glean:glean:models", "glean:glean:key-matrix", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-core-entitlements" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "unknown", "answer": "Can an admin add any OpenAI-compatible endpoint? The supported-provider configuration and key matrix were checked; arbitrary OpenAI-compatible customer endpoints are not established.", "evidenceIds": [] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "partial", "answer": "Core Suite Customer Key limits Glean Model Hub charges to Glean-family usage; customer provider use is paid directly. Enterprise Flex says seats/credits are discounted for own-key/private-cloud customers but publishes no numeric adjustment.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "supported", "answer": "The key matrix marks Meeting Notes and podcast artifacts unsupported on Customer Key. Text defaults share one provider; image models may differ. Memory depends on deployment readiness.", "evidenceIds": [ "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements", "glean:glean:key-matrix", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-flex-entitlements" ] }, { "productId": "langdock", "claimId": "langdock:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "BYOK supports customer credentials, named cloud providers and custom compatible HTTPS endpoints.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business BYOK and individually contracted Enterprise BYOK; customer provider charges separate", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "supported", "answer": "Customer keys can replace managed completion, embedding and image keys; BYOK can be selected at upgrade or enabled later by support.", "evidenceIds": [ "langdock:langdock:byok" ] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "supported", "answer": "Guides cover customer Azure deployment settings, Google cloud and AWS Bedrock, separately from simple direct provider keys.", "evidenceIds": [ "langdock:langdock:byok-routes" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "supported", "answer": "Manual OpenAI-compatible endpoints include vLLM, LiteLLM, Ollama, TGI and LocalAI. Cloud requires public HTTPS; private/local hostnames are blocked by default.", "evidenceIds": [ "langdock:langdock:byok-routes" ] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "partial", "answer": "Customer model usage is billed by the customer provider under BYOK. The applicable Business/Enterprise BYOK licence rate is unknown: the public Standard headline and calculator do not reconcile, and the prior hashed asset is not a stable tariff source. No BYOK seat-rate arithmetic is retained.", "evidenceIds": [ "langdock:langdock:byok", "langdock:langdock:billing" ] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "supported", "answer": "Completion, embeddings and image models must all be configured. Deep Research needs reasoning/fast-reasoning/backbone routes; absent categories leave features non-functional.", "evidenceIds": [ "langdock:langdock:byok", "langdock:langdock:research" ] } ], "limitations": [ "Cloud BYOK requires separately configured completion, embedding and image routes; local/private endpoints are not implied by a cloud key." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:byok", "langdock:langdock:byok-routes", "langdock:langdock:billing", "langdock:langdock:research" ] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "glean", "claimId": "glean:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The documented Universal Model Key open models run in the US. Supported customer-operated chat and embedding routes remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public open-model guide retrieved 2026-10-26; no deployment observed", "plan": "Universal Model Key open-model route; current guide does not name a Core Suite/Flex entitlement for customer-operated models", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "unknown", "answer": "Can chat use a customer-hosted model? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.", "evidenceIds": [] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Can retrieval use customer-hosted embeddings? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "unknown", "answer": "Which features fail with self-hosted models? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.", "evidenceIds": [] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "unsupported", "answer": "For Universal Model Key open models described in the region-control guide, inference is hosted in the US regardless of creator country. That documented route does not provide EU/CH-hosted open-model inference; other private contracts are unverified.", "evidenceIds": [ "glean:glean:r4-open-model-inference" ] } ], "limitations": [ "The US inference finding is limited to the Universal Model Key open models described by the source. No absence of every conceivable private deployment is inferred." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:r4-open-model-inference" ] }, { "productId": "langdock", "claimId": "langdock:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Self-hosted compatible inference is a documented BYOK route with network and capability requirements.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "supported", "answer": "vLLM/Ollama/TGI/LocalAI routes work through OpenAI-compatible HTTPS endpoints, not localhost/private addresses on default SaaS.", "evidenceIds": [ "langdock:langdock:byok-routes" ] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "partial", "answer": "BYOK requires a configured embedding model for search; custom model setup includes embeddings. A private customer-hosted embedding network path was not independently verified.", "evidenceIds": [ "langdock:langdock:byok", "langdock:langdock:byok-models" ] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "partial", "answer": "Manual setup needs correct image, tool and editor capability flags. Missing embeddings/images or research routes disables their corresponding features; there is no universal parity guarantee.", "evidenceIds": [ "langdock:langdock:byok-models", "langdock:langdock:research" ] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "partial", "answer": "Catalogue includes Llama, GPT oss, Mistral and DeepSeek; terms identify Azure/Mistral EU routes, with global opt-ins separately described.", "evidenceIds": [ "langdock:langdock:models", "langdock:langdock:terms" ] } ], "limitations": [ "self_hosted_embeddings: BYOK requires a configured embedding model for search; custom model setup includes embeddings. A private customer-hosted embedding network path was not independently verified.", "feature_parity: Manual setup needs correct image, tool and editor capability flags. Missing embeddings/images or research routes disables their corresponding features; there is no universal parity guarantee.", "vendor_hosted_open_models: Catalogue includes Llama, GPT oss, Mistral and DeepSeek; terms identify Azure/Mistral EU routes, with global opt-ins separately described." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:byok-routes", "langdock:langdock:byok", "langdock:langdock:byok-models", "langdock:langdock:research", "langdock:langdock:models", "langdock:langdock:terms" ] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "glean", "claimId": "glean:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Model restrictions and blocking usage limits are documented; new department Auto policies remain an opt-in rollout on October 21.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "As of 2026-10-21: existing controls plus opt-in Auto policies; policy GA scheduled 2026-10-29", "plan": "Core Suite/Enterprise Flex model governance and usage limits; new Auto policies require Glean-key deployment and Feature rollouts opt-in. Legacy Enterprise exclusions preserved.", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Eligible models can be allowed by department or synced IdP group. Default models cannot carry these restrictions; membership refresh is not immediate.", "evidenceIds": [ "glean:glean:model-controls", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "Admins can exclude connectors, folders/sites or individual documents from all LLM responses. This is an all-LLM content boundary; per-model data classification rules were not established.", "evidenceIds": [ "glean:glean:restrictions", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "partial", "answer": "Customer Key admins set defaults. Universal Model Key admins manage available models; the new department Auto policies require rollout opt-in on October 21, with GA scheduled October 29. They are not a verified generally available policy entitlement on the check date.", "evidenceIds": [ "glean:glean:model-config", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Core Suite and Enterprise Flex support configurable monthly per-user defaults and overrides. Limits reset each calendar month; legacy Enterprise lacks user/agent limits.", "evidenceIds": [ "glean:glean:limits", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "Admins select alert-only or block. An in-flight run finishes, then subsequent billable use is blocked until reset; slight overage can occur.", "evidenceIds": [ "glean:glean:limits", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Existing controls and the new policy rollout have different availability. No two-user enforcement test was run; hiding premium models alone does not prevent Auto from using them." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:model-controls", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:restrictions", "glean:glean:model-config", "glean:glean:key-matrix", "glean:glean:r3-october-rollout-migration", "glean:glean:limits" ] }, { "productId": "langdock", "claimId": "langdock:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Workspace model defaults and usage/fallback behavior are documented; per-group model/data boundaries remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "unknown", "answer": "Can admins limit models per group? Unknown. Group-specific model allowlists and rules binding connectors/knowledge to certain models were not established in model and role documentation; no two-user test was run.", "evidenceIds": [] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? Unknown. Group-specific model allowlists and rules binding connectors/knowledge to certain models were not established in model and role documentation; no two-user test was run.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "Admins set a default across new chats and agents; users can have their own default.", "evidenceIds": [ "langdock:langdock:workspace" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Five-hour session and Monday-reset weekly limits depend on model-priced token consumption; numeric included budget is shown per account, not fully published. Spam protection is 250 messages/3h. Max is five times Standard.", "evidenceIds": [ "langdock:langdock:limits", "langdock:langdock:pricing" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "With no usable extra usage, Cloud falls back to GPT-6 Luna; BYOK/dedicated use configured fallback. Current responses finish, so spend can slightly overshoot. Personal API calls error rather than fall back.", "evidenceIds": [ "langdock:langdock:extra" ] } ], "limitations": [ "user_limits: Five-hour session and Monday-reset weekly limits depend on model-priced token consumption; numeric included budget is shown per account, not fully published. Spam protection is 250 messages/3h. Max is five times Standard.", "Unverified model_allowlist_by_group, data_bound_models: Group-specific model allowlists and rules binding connectors/knowledge to certain models were not established in model and role documentation; no two-user test was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:workspace", "langdock:langdock:limits", "langdock:langdock:pricing", "langdock:langdock:extra" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat uploads support common office formats with explicit size limits and OCR prerequisites.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant + Model Hub Usage; Enterprise Flex doc uploads follow its named Assistant mode allowances", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Documented formats include PDF, DOC/DOCX, XLS/XLSX/XLSM, PPT/PPTX, text and image files; audio/video uploads are excluded.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "supported", "answer": "128K models allow 5 files at 64 MB each; 32K models 4 at 32 MB; 8K models 2 at 16 MB. Minimum file size is 1 KB.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "supported", "answer": "Scanned PDFs require OCR enabled by an administrator or support.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Data Analysis handles uploaded spreadsheets, but merged cells, hierarchical tables, charts and complex structures have limited support. Fixture formula and structure fidelity was not tested.", "evidenceIds": [ "glean:glean:analysis", "glean:glean:r2-core-entitlements" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Uploaded analysis files expose full raw content within size limits; referenced indexed spreadsheets may be truncated. Archives are inspected on demand in Thinking mode. Complete visibility into selected chunks was not verified.", "evidenceIds": [ "glean:glean:analysis", "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Shared long-PDF, scan, spreadsheet and presentation fixture was not run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements", "glean:glean:analysis" ] }, { "productId": "langdock", "claimId": "langdock:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Format/count limits and direct previews differ from semantic search paths.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "PDF/Word/PowerPoint and text, Excel/CSV/TSV/Parquet, listed image, audio and video types are documented; Knowledge bases exclude tabular/media.", "evidenceIds": [ "langdock:langdock:files" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "supported", "answer": "Web 50 files/message, mobile five; agent 50 files. PDF/Office 256 MB, text 10 MB, tabular 100 MB, images 20 MB; text 8M characters and PDF 5000 pages.", "evidenceIds": [ "langdock:langdock:files", "langdock:langdock:file-count" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Are scanned PDFs read? Unknown. No shared scanned-PDF OCR or multilingual file fixture was uploaded.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Spreadsheets use direct reading and file tools, not chunk embeddings; source formula/structure accuracy was not fixture-tested.", "evidenceIds": [ "langdock:langdock:files", "langdock:langdock:retrieval" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "supported", "answer": "Small direct files are previewed in full where possible; agent knowledge above 20 documents uses lists/tools. Knowledge-base/synced text uses up to 50 chunks of up to 2000 characters.", "evidenceIds": [ "langdock:langdock:retrieval" ] } ], "limitations": [ "spreadsheets: Spreadsheets use direct reading and file tools, not chunk embeddings; source formula/structure accuracy was not fixture-tested.", "Unverified ocr: No shared scanned-PDF OCR or multilingual file fixture was uploaded." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:files", "langdock:langdock:file-count", "langdock:langdock:retrieval" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Core Suite includes Library Collections; the replacement Projects rollout and plan entitlement remain qualified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Library Collections included; current Projects rollout/entitlement not separately established", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "partial", "answer": "Core Suite includes persistent Library Collections. Projects documentation describes a replacement containing chats/documents/files/artifacts, but current Core Suite/Enterprise Flex Projects entitlement and migration rollout were not verified.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "unknown", "answer": "The Projects guide describes private-by-default and people/group sharing, but current Projects rollout/entitlement under Core Suite or Enterprise Flex is not separately established. No current plan-scoped project-sharing guarantee is made.", "evidenceIds": [] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "unknown", "answer": "What are the collection limits? The Projects guide and agent builder were checked, but a current project size cap and direct knowledge-binding contract are not specified.", "evidenceIds": [] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "unknown", "answer": "Projects and Agent Builder were checked; direct binding of a persistent Project or Collection to an assistant was not established.", "evidenceIds": [] } ], "limitations": [ "Projects are rolling out gradually and may not be enabled for a given deployment. Chat and artifact sharing is separate from project membership.", "Projects is documented as a gradual replacement for Collections, but its current Core Suite/Enterprise Flex entitlement and rollout were not verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:projects" ] }, { "productId": "langdock", "claimId": "langdock:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Persistent knowledge bases and library folders have separate limits and access roles.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Knowledge bases persist for chat, agents, workflows and API use.", "evidenceIds": [ "langdock:langdock:knowledge" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Owner/Editor/Viewer roles; share with persons, groups or workspace, subject to workspace-sharing permission.", "evidenceIds": [ "langdock:langdock:knowledge" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "supported", "answer": "Cloud Knowledge bases support 1000 files, 8M characters/file. Normal folders have 100 files and 250 MB total; dedicated limits are configurable.", "evidenceIds": [ "langdock:langdock:knowledge", "langdock:langdock:file-count" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "Agent Folders attach knowledge bases/library folders/synced folders.", "evidenceIds": [ "langdock:langdock:agents" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:knowledge", "langdock:langdock:file-count", "langdock:langdock:agents" ] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean documents M365, Google and Atlassian connectors, with indexed and live patterns depending on source.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite native connectors included; individual connector setup/consent still required; Enterprise Flex platform connections use applicable feature allowances", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "SharePoint and OneDrive support indexing and live retrieval. Outlook and Teams are listed separately; Teams includes channels and opt-in private/meeting chats. M365 indexing requires application permissions and admin consent.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:outlook", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Google Drive and Gmail have official indexing documentation; Drive setup uses directory delegation. Plan-specific connector entitlements remain contractual.", "evidenceIds": [ "glean:glean:drive", "glean:glean:gmail", "glean:glean:r2-core-entitlements" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "The official catalog lists Confluence and Jira, including Cloud and Data Center documentation. Tenant setup and per-plan limits were not tested.", "evidenceIds": [ "glean:glean:connectors", "glean:glean:r2-core-entitlements" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "The catalog includes Box, Salesforce, Notion, Slack, Zendesk and other systems. Individual entitlements, scopes and consent were not verified for every connector.", "evidenceIds": [ "glean:glean:connectors", "glean:glean:r2-core-entitlements" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Deployment guidance supports private connectivity for on-premise connectors. This establishes a network option, not every file share/database or a locally hosted whole platform.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "Glean publishes native connector guides; custom connectors and MCP routes are separate. Maintenance ownership for every listed third-party integration was not established.", "evidenceIds": [ "glean:glean:connectors", "glean:glean:gateway", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:outlook", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements", "glean:glean:drive", "glean:glean:gmail", "glean:glean:connectors", "glean:glean:deploy", "glean:glean:gateway" ] }, { "productId": "langdock", "claimId": "langdock:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native tools, daily folder sync and customer MCP/API integrations are distinct routes.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "Directory includes SharePoint, OneDrive, Outlook Email/Calendar and Teams. SharePoint/OneDrive also support indexed folder sync.", "evidenceIds": [ "langdock:langdock:integrations", "langdock:langdock:sync" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Drive, Gmail, Calendar, Docs, Sheets, Slides and Meet are listed; Drive supports folder sync.", "evidenceIds": [ "langdock:langdock:integrations" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "supported", "answer": "Confluence Cloud, self-hosted Confluence Data Center and Jira are in the native directory.", "evidenceIds": [ "langdock:langdock:integrations" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "supported", "answer": "Named routes include Salesforce, ServiceNow, HubSpot, Slack, Notion, Airtable, Asana, GitHub, Azure AI Search, Kendra and Databricks; see directory for authentication and actions.", "evidenceIds": [ "langdock:langdock:integrations" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Confluence Data Center and customer API/MCP endpoints can connect; private network access is restricted by default in Cloud, so generic local shares are not established.", "evidenceIds": [ "langdock:langdock:integrations", "langdock:langdock:mcp" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "supported", "answer": "Langdock provides native integrations; customers build custom actions or connect official third-party MCP servers.", "evidenceIds": [ "langdock:langdock:integrations", "langdock:langdock:mcp" ] } ], "limitations": [ "on_prem_sources: Confluence Data Center and customer API/MCP endpoints can connect; private network access is restricted by default in Cloud, so generic local shares are not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:integrations", "langdock:langdock:sync", "langdock:langdock:mcp" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Permission-aware indexed and live retrieval is documented; the restricted-document test is outstanding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect permission enforcement and connector access; fine-grained source rules documented per connector", "addOns": [ "Glean Protect+ and account-team enablement for O365 sensitivity-label redlisting only" ], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "supported", "answer": "SharePoint, OneDrive and Teams docs describe per-user permissions checked at query time. This is documentary evidence, not a passed two-user test.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Indexed routes copy source ACLs into Glean and evaluate them at query time; live SharePoint/OneDrive routes avoid a stored content index.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:r2-core-entitlements" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "partial", "answer": "For indexed Drive, activity changes are checked every 10 minutes and group membership hourly. These are crawl schedules, not a measured revocation guarantee.", "evidenceIds": [ "glean:glean:drive", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "supported", "answer": "Admins can include/exclude connectors, containers and documents from LLM access. Changes may take up to an hour.", "evidenceIds": [ "glean:glean:restrictions", "glean:glean:r2-core-entitlements" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "partial", "answer": "Glean Protect+ can exclude SharePoint/OneDrive files by Purview label priority after account-team enablement. It requires crawling, may need days for the first full crawl, and does not cover Teams message text. This is index exclusion, not a passed live-permission test.", "evidenceIds": [ "glean:glean:r4-purview-label-redlist" ] } ], "limitations": [ "Permission claims are documented only; no leak-free outcome or measured propagation delay is claimed." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements", "glean:glean:drive", "glean:glean:restrictions", "glean:glean:r4-purview-label-redlist" ] }, { "productId": "langdock", "claimId": "langdock:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Folder Sync checks each user source access; Purview labels add a separate, qualified control.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "Synced folder retrieval checks the user source rights in real time and requires the user connection. Static shared knowledge follows Langdock sharing instead. No fixture test was run.", "evidenceIds": [ "langdock:langdock:sync", "langdock:langdock:knowledge" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "A copied content index is searched while access is checked live against the source system for synced files.", "evidenceIds": [ "langdock:langdock:sync" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? Unknown. A two-user restricted-file/revocation test was not run; no measured source-permission revocation latency is asserted.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "supported", "answer": "Admins choose integrations/actions; synced folders scope imported content and labels can exclude documents.", "evidenceIds": [ "langdock:langdock:actions", "langdock:langdock:labels", "langdock:langdock:sync" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "partial", "answer": "Request-enabled policy covers five Microsoft integrations, with exceptions for certain Outlook actions/copy attachments, unlabeled/new labels, custom MCP and uploaded files; saved-policy enforcement is conditional on integration rollout.", "evidenceIds": [ "langdock:langdock:labels" ] } ], "limitations": [ "source_permissions_respected: Synced folder retrieval checks the user source rights in real time and requires the user connection. Static shared knowledge follows Langdock sharing instead. No fixture test was run.", "sensitivity_labels: Request-enabled policy covers five Microsoft integrations, with exceptions for certain Outlook actions/copy attachments, unlabeled/new labels, custom MCP and uploaded files; saved-policy enforcement is conditional on integration rollout.", "Unverified revocation_delay: A two-user restricted-file/revocation test was not run; no measured source-permission revocation latency is asserted." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:sync", "langdock:langdock:knowledge", "langdock:langdock:labels", "langdock:langdock:actions" ] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean combines indexed and live connector routes; refresh timing is source-specific.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite connector/index platform; Customer Hosted location/contract separately selected", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "SharePoint/OneDrive document indexed, live and tool routes. Indexed routes copy content; live routes do not store content in the index.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:r2-core-entitlements" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "Drive documents 10-minute activity crawls, hourly people/group crawls, 3-hour incremental crawls and normally 28-day full crawls.", "evidenceIds": [ "glean:glean:drive", "glean:glean:r2-core-entitlements" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Drive activity processing includes deletions, but no fixture deletion-to-answer interval or universal maximum was verified.", "evidenceIds": [ "glean:glean:drive", "glean:glean:r2-core-entitlements" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Indexes run in the selected isolated Glean Hosted or Customer Hosted environment. Exact country and any secondary log/backup locations need deployment confirmation.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:r2-core-entitlements", "glean:glean:drive", "glean:glean:deploy" ] }, { "productId": "langdock", "claimId": "langdock:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Folder Sync copies indexed text and refreshes daily, with live access checks and manual refresh.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "Folder Sync downloads supported text into an index; spreadsheets remain direct-read files. Other integration actions query source APIs.", "evidenceIds": [ "langdock:langdock:sync", "langdock:langdock:integrations" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "Daily updates, manual refresh and up to one hour initial sync.", "evidenceIds": [ "langdock:langdock:sync" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Daily sync removes source-deleted files; no measured end-to-end deletion delay is available.", "evidenceIds": [ "langdock:langdock:sync" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Terms place customer files/embeddings in EU Azure storage, with default Frankfurt hosting. Per-index backup copies are not separately mapped.", "evidenceIds": [ "langdock:langdock:terms" ] } ], "limitations": [ "deletion_propagation: Daily sync removes source-deleted files; no measured end-to-end deletion delay is available.", "index_location: Terms place customer files/embeddings in EU Azure storage, with default Frankfurt hosting. Per-index backup copies are not separately mapped." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:sync", "langdock:langdock:integrations", "langdock:langdock:terms" ] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Linked source citations are documented; named-plan cross-language retrieval and observed grounding quality remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant/Deep Research with Model Hub Usage; no verified Core Suite/Enterprise Flex cross-language entitlement", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Assistant documentation describes grounded answers with linked citations; Deep Research produces cited company/web reports.", "evidenceIds": [ "glean:glean:research", "glean:glean:sharing", "glean:glean:r2-core-entitlements" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "The language guide labels answering across document/query languages Early Access, but its Core Suite/Enterprise Flex entitlement and enabled rollout were not established. Cross-language retrieval for those named plans remains unknown; no multilingual fixture was run.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.", "evidenceIds": [] } ], "limitations": [ "Citation links do not establish citation accuracy. The Early Access language guide does not map cross-language retrieval to a verified named-plan entitlement." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:research", "glean:glean:sharing", "glean:glean:r2-core-entitlements", "glean:glean:language" ] }, { "productId": "langdock", "claimId": "langdock:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Citations are documented; retrieval outcomes remain untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Agent responses cite sources by default; source-access restriction can hide click-through while still using content.", "evidenceIds": [ "langdock:langdock:agents" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unknown. No shared corpus or question set was run. Citation accuracy, cross-language retrieval, no-answer behavior and numeric accuracy remain unknown.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unknown. No shared corpus or question set was run. Citation accuracy, cross-language retrieval, no-answer behavior and numeric accuracy remain unknown.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unknown. No shared corpus or question set was run. Citation accuracy, cross-language retrieval, no-answer behavior and numeric accuracy remain unknown.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unknown. No shared corpus or question set was run. Citation accuracy, cross-language retrieval, no-answer behavior and numeric accuracy remain unknown.", "evidenceIds": [] } ], "limitations": [ "citations: Agent responses cite sources by default; source-access restriction can hide click-through while still using content.", "Unverified citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy: No shared corpus or question set was run. Citation accuracy, cross-language retrieval, no-answer behavior and numeric accuracy remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:agents" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "glean", "claimId": "glean:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean documents personal saved and learned memory with user controls and a limited admin off switch.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite saved memory in seat and learned memory with Model Hub Usage; Enterprise Flex learned-memory rate/temporary waiver separate", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Saved preferences and explicit memories can persist across conversations.", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "Saved and learned memories retain user work context and preferences across chats, subject to deployment availability.", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Users can view, edit and delete memories and control memory use in a conversation.", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "partial", "answer": "Admins can disable learned memory; saved memories are user-controlled and cannot be disabled by admins through this setting.", "evidenceIds": [ "glean:glean:memory-admin", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements", "glean:glean:memory-admin" ] }, { "productId": "langdock", "claimId": "langdock:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Regular-chat instructions and memory have user and workspace controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Personal instructions apply in regular chat; agent/project instructions replace them.", "evidenceIds": [ "langdock:langdock:account" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "Regular chats use a personal store of up to 50 memories; projects/agents do not use this memory.", "evidenceIds": [ "langdock:langdock:memory" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Users inspect, edit, delete or disable memories in account settings and can update/forget through chat.", "evidenceIds": [ "langdock:langdock:memory", "langdock:langdock:account" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "supported", "answer": "Memory availability requires workspace and personal enablement.", "evidenceIds": [ "langdock:langdock:chat" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:account", "langdock:langdock:memory", "langdock:langdock:chat" ] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "glean", "claimId": "glean:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom agents combine instructions, models, knowledge and tools and have an internal library.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Building/Governance/Sharing in seat; builder assistance/debugging/runtime use Model Hub as applicable", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Agent Builder configures instructions, model choice, knowledge and tools, with Workflow and Auto modes.", "evidenceIds": [ "glean:glean:builder", "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "Admin role and agent-sharing controls regulate creation and distribution; no trial creation-boundary check was performed.", "evidenceIds": [ "glean:glean:roles", "glean:glean:agent-sharing", "glean:glean:r2-core-entitlements" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Agents have controlled sharing/edit access, including department and IdP-group audiences where enabled.", "evidenceIds": [ "glean:glean:agent-sharing", "glean:glean:groups", "glean:glean:r2-core-entitlements" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "The Agent library shows accessible agents for discovery and execution.", "evidenceIds": [ "glean:glean:library", "glean:glean:r2-core-entitlements" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "The former Prompt Library was retired August 5, 2025. Reusable prompts and apps moved to Agents; use current agents/templates rather than the retired interface.", "evidenceIds": [ "glean:glean:sunset", "glean:glean:library", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:builder", "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:roles", "glean:glean:agent-sharing", "glean:glean:groups", "glean:glean:library", "glean:glean:sunset" ] }, { "productId": "langdock", "claimId": "langdock:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents combine reusable knowledge and tools with creation/sharing controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Agents configure model, instructions, files, folders, integrations, subagents, skills and workflows.", "evidenceIds": [ "langdock:langdock:agents" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "supported", "answer": "System/custom roles and extra permissions control agent creation/sharing.", "evidenceIds": [ "langdock:langdock:roles" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Workspace/group resources and permissioned agent configuration are documented; no fixture was shared.", "evidenceIds": [ "langdock:langdock:workspace", "langdock:langdock:agents" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "Workspace agent management has All/Unassigned/Verified views.", "evidenceIds": [ "langdock:langdock:workspace" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "supported", "answer": "The workspace guide documents group/workspace prompt-library sharing.", "evidenceIds": [ "langdock:langdock:workspace" ] } ], "limitations": [ "sharing_scope: Workspace/group resources and permissioned agent configuration are documented; no fixture was shared." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:agents", "langdock:langdock:roles", "langdock:langdock:workspace" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "glean", "claimId": "glean:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean supports tools and external MCP with admin access controls; tool identities vary by route.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite native tools/MCP host and Developer Tools; LLM tool/API calls incur Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Agents can search knowledge, analyze data and read/write connected records; available tools depend on enabled connectors.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "supported", "answer": "The MCP Gateway exposes customer-built read/write tools as well as connector tools.", "evidenceIds": [ "glean:glean:gateway", "glean:glean:r2-core-entitlements" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "partial", "answer": "Admins register external remote MCP servers and apply role/group controls in Glean. This pass did not execute a server call.", "evidenceIds": [ "glean:glean:gateway", "glean:glean:r2-core-entitlements" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "partial", "answer": "OAuth integrations can use Glean-managed or customer OAuth applications; agent service credentials are a distinct route. Identity must be checked per tool.", "evidenceIds": [ "glean:glean:oauth", "glean:glean:r2-core-entitlements" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Admins control tool exposure. The Microsoft file-creation guide instructs interactive-agent builders to disable Run without user confirmation when user approval is required. Write confirmation is configurable, not an unconditional enforced rule; a universal approval policy for unattended agents remains unknown.", "evidenceIds": [ "glean:glean:gateway", "glean:glean:r3-microsoft-write-confirmation", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "External-tool access boundaries were not tested. Customer Key and tool-provider contracts remain separate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:gateway", "glean:glean:oauth", "glean:glean:r3-microsoft-write-confirmation" ] }, { "productId": "langdock", "claimId": "langdock:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Remote MCP and custom actions have admin access controls and optional confirmations.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Search, images, file work, document editor, memory, research and company knowledge are governed tools.", "evidenceIds": [ "langdock:langdock:chat" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "supported", "answer": "Custom API integrations and shareable individual actions are documented.", "evidenceIds": [ "langdock:langdock:actions" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Streamable HTTP/SSE with OAuth CIMD/DCR/manual PKCE, API key or none; private network URLs blocked by default.", "evidenceIds": [ "langdock:langdock:mcp" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Native integrations use personal OAuth or service credentials per provider; MCP supports user OAuth or API headers.", "evidenceIds": [ "langdock:langdock:integrations", "langdock:langdock:mcp" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Admins share integrations/actions by user/group/key, but native core actions cannot be disabled. New MCP tools default to no confirmation; per-tool/agent confirmations can be configured.", "evidenceIds": [ "langdock:langdock:actions", "langdock:langdock:mcp", "langdock:langdock:changes" ] } ], "limitations": [ "tool_approval: Admins share integrations/actions by user/group/key, but native core actions cannot be disabled. New MCP tools default to no confirmation; per-tool/agent confirmations can be configured." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:chat", "langdock:langdock:actions", "langdock:langdock:mcp", "langdock:langdock:integrations", "langdock:langdock:changes" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "glean", "claimId": "glean:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Brave is the new web-search default; OpenAI search is a legacy route under migration. Deep Research produces cited read-only reports.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "2026-10-21, after the October 19 start of OpenAI-to-Brave migration; individual migration completion unobserved", "plan": "Core Suite Deep Research with Model Hub Usage; Brave for new web-search setups, configured Gemini route per setup guide, legacy OpenAI only until migrated", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Brave is the default for new web-search setups. The setup guide also documents Google Gemini. OpenAI Web Search is closed to new setups; existing instances work only until Glean migrates them to Brave, beginning October 19.", "evidenceIds": [ "glean:glean:web", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Admins select enabled search tools and publication to Assistant, Agents and MCP. Universal per-group disabling was not verified.", "evidenceIds": [ "glean:glean:web", "glean:glean:r2-core-entitlements" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "Brave is the new default and the provider named by Deep Research; Gemini is another documented configured route. OpenAI is legacy-only during the migration that began October 19. Per-tenant migration completion and query-processing countries remain unknown.", "evidenceIds": [ "glean:glean:web", "glean:glean:research", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Deep Research writes cited multi-source reports from company sources and the web; it does not write to connected systems.", "evidenceIds": [ "glean:glean:research", "glean:glean:r2-core-entitlements" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Deep Research reports contain linked web and company citations.", "evidenceIds": [ "glean:glean:research", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "The dated release governs the new-versus-legacy route distinction. No per-tenant configuration, migration completion or provider-region test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:web", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration", "glean:glean:research" ] }, { "productId": "langdock", "claimId": "langdock:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cited search and public-web Deep Research are available; provider/region details remain incomplete.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Chat tool generates a query and can open URLs; sources are inspectable.", "evidenceIds": [ "langdock:langdock:web" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Workspace admins disable web search and separate agent capabilities. Per-group search-toggle coverage was not established.", "evidenceIds": [ "langdock:langdock:workspace" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Which search provider handles queries, and where? Unknown. Search/crawl provider contracts and query-processing region were not established in the public tool documentation.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Regular chat only, public web only, cited PDF reports; standard keys allow 15 researches per rolling 30 days. BYOK needs research models.", "evidenceIds": [ "langdock:langdock:research" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Search sources link to corresponding paragraphs and Deep Research has activity/source lists.", "evidenceIds": [ "langdock:langdock:web", "langdock:langdock:research" ] } ], "limitations": [ "admin_toggle: Workspace admins disable web search and separate agent capabilities. Per-group search-toggle coverage was not established.", "Unverified search_provider: Search/crawl provider contracts and query-processing region were not established in the public tool documentation." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:web", "langdock:langdock:workspace", "langdock:langdock:research" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "glean", "claimId": "glean:AGT-04", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Workflow mode supports multi-step logic with schedule and content-event triggers.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Building, workflow mode and triggers in seat; LLM execution incurs Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Workflow mode supports explicit steps, branches, loops and hand-offs; Auto mode builds from natural-language goals.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Published agents can run on schedules after admin enablement; setup differs by Auto versus Workflow mode.", "evidenceIds": [ "glean:glean:triggers", "glean:glean:r2-core-entitlements" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Content triggers run when supported connected-system content changes; chat and form triggers are separate.", "evidenceIds": [ "glean:glean:triggers", "glean:glean:r2-core-entitlements" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "The builder supports natural-language creation and explicit workflow editing; the documentation includes self-paced Agent Builder training.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:triggers" ] }, { "productId": "langdock", "claimId": "langdock:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Multi-step workflows support automatic triggers and human review.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [ "Workflow run package; model usage separately metered" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Workflows chain agents, integrations, logic, loops and custom code after workspace activation.", "evidenceIds": [ "langdock:langdock:workflows" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Schedule triggers are documented for workflows; the public API index also exposes recurring saved tasks.", "evidenceIds": [ "langdock:langdock:workflows" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Connected-app events, forms and webhooks start runs; dated composable-workflow release supports multiple triggers.", "evidenceIds": [ "langdock:langdock:workflows", "langdock:langdock:changes" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "partial", "answer": "Quickstart and conversational Workflow Builder guide non-developers, with code/HTTP nodes for technical users.", "evidenceIds": [ "langdock:langdock:workflows" ] } ], "limitations": [ "builder_audience: Quickstart and conversational Workflow Builder guide non-developers, with code/HTTP nodes for technical users." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:workflows", "langdock:langdock:changes" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "glean", "claimId": "glean:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Auto mode agents plan and use tools, but end-to-end execution safety was not tested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Harness/Agent Building with Model Hub Usage for LLM execution", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Auto mode agents dynamically choose tools and delegate subtasks; Workflow mode uses explicit steps.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "Workflow steps and builder preview/debugging are documented. Complete runtime visibility for every Auto action was not verified.", "evidenceIds": [ "glean:glean:builder", "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Office creation tools describe a confirmation step before writing, without an editable inline preview. This does not establish confirmation for all scheduled operations.", "evidenceIds": [ "glean:glean:office-output", "glean:glean:r2-core-entitlements" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "The October 15 release documents that canceling an Assistant response terminates its tool calls and background tasks. Universal cancellation across scheduled/independent agents and every client was not verified by a fixture.", "evidenceIds": [ "glean:glean:r4-cancellation-release" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:builder", "glean:glean:office-output", "glean:glean:r4-cancellation-release" ] }, { "productId": "langdock", "claimId": "langdock:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents execute actions/subagents; workflow and add-in confirmation behavior is explicit.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "office" ], "version": "Public documentation checked 2026-10-26", "plan": "Business Chat & Agents/Workflows; Outlook add-in for paid plans and trials, enabled by workspace admin", "addOns": [ "Workflow package as needed; compatible Microsoft Outlook/Exchange Online subscription" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" }, { "id": "office", "name": "Langdock Excel and Outlook add-ins", "type": "office-add-in" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Agents can call integrations, subagents and workflows to carry out multiple steps.", "evidenceIds": [ "langdock:langdock:agents" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "Deep Research shows search/page-read activity; workflows expose run history and nested run links. General agent step-display completeness was not independently observed.", "evidenceIds": [ "langdock:langdock:research", "langdock:langdock:changes" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Web agents can require configured action confirmation; workflow action review is separate. Newly saved MCP actions default to no confirmation. In the Outlook add-in, edits ask by default, users can allow subsequent edits for the chat, and sending requires a requested action plus confirmation.", "evidenceIds": [ "langdock:langdock:changes", "langdock:langdock:hitl", "langdock:langdock:mcp", "langdock:langdock:excel", "langdock:langdock:outlook-rev2", "langdock:langdock:outlook-marketplace" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "Deep Research has a stop button; general external side effects already committed cannot be inferred reversible.", "evidenceIds": [ "langdock:langdock:research" ] } ], "limitations": [ "visible_steps: Deep Research shows search/page-read activity; workflows expose run history and nested run links. General agent step-display completeness was not independently observed.", "side_effect_confirmation: Configurable per-agent confirmations and workflow action review exist. Newly saved MCP actions default to no confirmation; Office add-ins ask before edits by default.", "stop_control: Deep Research has a stop button; general external side effects already committed cannot be inferred reversible." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "langdock:langdock:agents", "langdock:langdock:research", "langdock:langdock:changes", "langdock:langdock:hitl", "langdock:langdock:mcp", "langdock:langdock:excel", "langdock:langdock:outlook-rev2", "langdock:langdock:outlook-marketplace", "langdock:langdock:outlook-rev2-20261026", "langdock:langdock:outlook-admin-20261026", "langdock:langdock:pricing-20261026", "langdock:langdock:agents-20261026", "langdock:langdock:research-20261026", "langdock:langdock:changes-20261026", "langdock:langdock:hitl-20261026", "langdock:langdock:mcp-20261026", "langdock:langdock:excel-20261026" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "glean", "claimId": "glean:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public platform APIs and a remote MCP server are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Platform/Admin/Indexing/Tools APIs in seat and LLM Client APIs/MCP with Model Hub Usage; Enterprise Flex Client APIs consume FlexCredits", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "api", "name": "Glean APIs and remote MCP server", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "Core Suite lists Chat and Agents APIs plus platform APIs and Web SDK; LLM-using calls incur Model Hub consumption.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "supported", "answer": "Core Suite lists the Indexing API and Tools API; document upload APIs are linked from the file-upload guide.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:uploads", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "Machine-scale API usage can incur extra fees, and MCP uses user permissions. Full audit/budget/model-rule parity across API credentials was not tested.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:mcp", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "supported", "answer": "Glean MCP exposes search, chat, document reading and other tools to external AI hosts.", "evidenceIds": [ "glean:glean:mcp", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:core-price", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:uploads", "glean:glean:mcp" ] }, { "productId": "langdock", "claimId": "langdock:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public APIs include knowledge and agent MCP, with distinct personal/workspace governance boundaries.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api" ], "version": "Public documentation checked 2026-10-21", "plan": "API/Agent/Knowledge scopes; workspace activation may apply", "addOns": [ "Metered API usage" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "api", "name": "Langdock public APIs and agent MCP server", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "Public Completion and Agent APIs use scoped bearer keys. Workspace/personal key access is controlled by admins.", "evidenceIds": [ "langdock:langdock:workspace" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "supported", "answer": "Knowledge Folder API supports upload/update/delete/retrieve/search with API-key sharing roles.", "evidenceIds": [ "langdock:langdock:knowledge" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "Personal API keys share member/workspace spend limits and error on exhaustion; workspace API keys and workflow costs use separate limits.", "evidenceIds": [ "langdock:langdock:billing", "langdock:langdock:extra" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "supported", "answer": "https://api.langdock.com/mcp exposes find_agent/ask_agent/ask_custom_agent under Agent API key scope; dedicated URL differs.", "evidenceIds": [ "langdock:langdock:mcp-server" ] } ], "limitations": [ "api_governance: Personal API keys share member/workspace spend limits and error on exhaustion; workspace API keys and workflow costs use separate limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:workspace", "langdock:langdock:knowledge", "langdock:langdock:billing", "langdock:langdock:extra", "langdock:langdock:mcp-server" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean has web, desktop, mobile and extension access, including managed mobile controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "desktop", "mobile", "extension" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Glean surfaces included in seat; individual AI actions may incur Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [ "Windows", "macOS", "iOS", "Android" ], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "desktop", "name": "Glean for Desktop Windows and macOS", "type": "desktop-app" }, { "id": "mobile", "name": "Glean iOS and Android", "type": "mobile-app" }, { "id": "extension", "name": "Glean browser extension and companion", "type": "browser-extension" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "The full browser app provides chat, Library and agents.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "Windows and macOS desktop clients are documented.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "supported", "answer": "iOS and Android apps require an active SSO-configured tenant.", "evidenceIds": [ "glean:glean:mobile", "glean:glean:r2-core-entitlements" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "supported", "answer": "The extension supplies sidebar chat/search and a companion for selected text.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "supported", "answer": "Mobile integrates with Intune App Protection. Managed desktop and extension deployment are linked in official deployment guidance.", "evidenceIds": [ "glean:glean:mobile", "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Deep Research is web-only. Real-time voice supports web, desktop and mobile; other complete parity differences were not verified.", "evidenceIds": [ "glean:glean:research", "glean:glean:voice", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements", "glean:glean:mobile", "glean:glean:research", "glean:glean:voice" ] }, { "productId": "langdock", "claimId": "langdock:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, desktop and mobile clients are documented, with IT deployment guidance.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "desktop", "mobile" ], "version": "Public documentation checked 2026-10-21", "plan": "Business or contracted Enterprise workspace clients; the same subscription/approved models apply", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [ "Windows", "macOS", "iOS", "Android" ], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" }, { "id": "desktop", "name": "Langdock Windows/macOS desktop", "type": "desktop-app" }, { "id": "mobile", "name": "Langdock iOS/Android", "type": "mobile-app" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "The core platform is a browser workspace.", "evidenceIds": [ "langdock:langdock:terms" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "Official Windows/macOS downloads use the same workspace and approved models as web. This is documented availability, not a hands-on parity test.", "evidenceIds": [ "langdock:langdock:desktop-product" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "The vendor publishes iOS/Android clients and official store links. Mobile-specific SSO and managed-access compatibility were not independently tested.", "evidenceIds": [ "langdock:langdock:mobile-rev2", "langdock:langdock:mobile-product" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Is there a browser extension or sidebar? Unknown. A general browser extension and exhaustive mobile/SSO/Intune parity matrix were not established.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "partial", "answer": "Windows machine-wide MSIX/Intune and deployment kits are documented. macOS PKG/DMG works with Jamf, Kandji and Intune. These are client installation methods; separate mobile MAM/dedicated entitlements are not established by this finding.", "evidenceIds": [ "langdock:langdock:desktop-rev2" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Mobile permits five files per message versus 50 on web; other parity gaps were not tested.", "evidenceIds": [ "langdock:langdock:file-count" ] } ], "limitations": [ "Native-client and SSO parity beyond the documented file limit was not tested. The source is installation guidance, not proof of a paid Enterprise-only client entitlement." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:terms", "langdock:langdock:desktop-product", "langdock:langdock:mobile-rev2", "langdock:langdock:mobile-product", "langdock:langdock:desktop-rev2", "langdock:langdock:file-count" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A Microsoft Teams app is documented; connectors and file-generation tools do not establish in-Office add-ins.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "teams", "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite embedded Microsoft Teams and other listed surfaces; selected Assistant actions incur Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "teams", "name": "Glean in Microsoft Teams", "type": "teams-app" }, { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "unknown", "answer": "Does it work inside Word, Excel and PowerPoint? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.", "evidenceIds": [] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "unknown", "answer": "Does it work inside Outlook? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.", "evidenceIds": [] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "The Glean Teams app has an admin installation guide and tenant setup/consent requirements.", "evidenceIds": [ "glean:glean:teams-app", "glean:glean:r2-core-entitlements" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "unknown", "answer": "Does it work inside Docs, Sheets or Gmail? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.", "evidenceIds": [] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Teams requires admin deployment in a configured Glean tenant and Microsoft permissions. Extra licence charges are not numerically specified in the guide.", "evidenceIds": [ "glean:glean:teams-app", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:teams-app", "glean:glean:r2-core-entitlements" ] }, { "productId": "langdock", "claimId": "langdock:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Excel and Outlook add-ins and a Teams bot are documented; broad Office-suite coverage is not inferred.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "office", "teams" ], "version": "Public documentation checked 2026-10-26", "plan": "Business or Enterprise workspace; Outlook available on paid plans/trials, Excel/Teams require workspace-admin enablement", "addOns": [ "Compatible Microsoft licences not priced" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "office", "name": "Langdock Excel and Outlook add-ins", "type": "office-add-in" }, { "id": "teams", "name": "Langdock Teams bot", "type": "teams-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "partial", "answer": "Excel add-in reads/writes workbooks with formulas/charts; no Word or PowerPoint add-in was established.", "evidenceIds": [ "langdock:langdock:excel" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "supported", "answer": "Outlook reads connected mailbox/calendar and edits drafts; sending requires a requested action and confirmation. Exchange Online is required.", "evidenceIds": [ "langdock:langdock:outlook-rev2", "langdock:langdock:outlook-marketplace" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "Admin-installed Teams bot supports private chat and collaborative channel mentions.", "evidenceIds": [ "langdock:langdock:teams", "langdock:langdock:teams-20261026" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "unknown", "answer": "Does it work inside Docs, Sheets or Gmail? Unknown. Google in-editor apps were not established; Google content integrations are recorded separately. Rechecked 2026-10-26 in Outlook Add-in, Excel Add-in, How to use the Teams Bot. The Teams Markdown guide was retrieved with HTTP 200; Google in-editor app coverage remains undocumented in these sources.", "evidenceIds": [] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Excel web/Windows/Mac version matrix and Outlook Exchange Online requirement are explicit; workspace admin access controls apply and extra M365 seat costs were not priced.", "evidenceIds": [ "langdock:langdock:excel", "langdock:langdock:outlook-rev2", "langdock:langdock:teams", "langdock:langdock:outlook-marketplace", "langdock:langdock:teams-20261026" ] } ], "limitations": [ "word_excel_powerpoint: Excel add-in reads/writes workbooks with formulas/charts; no Word or PowerPoint add-in was established.", "licence_prerequisites: Excel web/Windows/Mac version matrix and Outlook Exchange Online requirement are explicit; workspace admin access controls apply and extra M365 seat costs were not priced.", "Unverified google_workspace_apps: Google in-editor apps were not established; Google content integrations are recorded separately." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "langdock:langdock:excel", "langdock:langdock:outlook-rev2", "langdock:langdock:outlook-marketplace", "langdock:langdock:teams", "langdock:langdock:outlook-rev2-20261026", "langdock:langdock:outlook-admin-20261026", "langdock:langdock:pricing-20261026", "langdock:langdock:excel-20261026", "langdock:langdock:teams-20261026" ] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Browser companion translation and general writing are documented; layout-preserving document translation is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "extension", "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite browser Companion/Sidebar surfaces included; LLM writing/translation uses configured model usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "extension", "name": "Glean browser extension and companion", "type": "browser-extension" }, { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "partial", "answer": "The browser companion translates selected text through Glean. A dedicated translation service or exact translation-model route is not named here.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Configured agents support drafting; the browser companion explains, summarizes and translates selected text. Dedicated proofreading behavior was not verified.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:agents", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements", "glean:glean:agents" ] }, { "productId": "langdock", "claimId": "langdock:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "DeepL integration offers document translation and glossaries; end-to-end layout quality is untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "partial", "answer": "Native DeepL integration lists document translation; its supported layout guarantees were not verified in a trial.", "evidenceIds": [ "langdock:langdock:integrations" ] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "supported", "answer": "The dedicated DeepL integration uses the customer DeepL API key; ordinary chat rewriting uses the chosen model.", "evidenceIds": [ "langdock:langdock:integrations" ] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "partial", "answer": "DeepL integration lists glossary management; full enterprise glossary rollout was not tested.", "evidenceIds": [ "langdock:langdock:integrations" ] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? Unknown. Formality/de-CH configuration and DE-to-FR/IT layout-preservation fixtures remain unverified.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "supported", "answer": "DeepL integration includes writing polish; Document Editor supports selected-text and whole-document AI edits.", "evidenceIds": [ "langdock:langdock:integrations", "langdock:langdock:editor" ] } ], "limitations": [ "document_translation: Native DeepL integration lists document translation; its supported layout guarantees were not verified in a trial.", "glossaries: DeepL integration lists glossary management; full enterprise glossary rollout was not tested.", "Unverified formality_and_variants: Formality/de-CH configuration and DE-to-FR/IT layout-preservation fixtures remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:integrations", "langdock:langdock:editor" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean can generate and edit images using enabled image models.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite image generation/editing with Model Hub Usage; provider/key availability remains conditional", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "supported", "answer": "Universal Model Key uses the managed GPT Image 2.5 or GPT Image 2 default; Customer Key admins select image models and Agents can select enabled models.", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "The image guide documents editing uploaded images.", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "supported", "answer": "An administrator must enable image generation and a supported image model.", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "Customer rights in outputs are governed by the Terms and AI Addendum together with model-provider terms; no unique or exclusive image-output guarantee was verified.", "evidenceIds": [ "glean:glean:terms", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements", "glean:glean:terms", "glean:glean:ai-addendum" ] }, { "productId": "langdock", "claimId": "langdock:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Image generation and model-specific editing are documented with workspace controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "partial", "answer": "Image-generation tool invokes a chosen available image model; dated September release names EU GPT-Image 2.5 Flare and Sunburst.", "evidenceIds": [ "langdock:langdock:images", "langdock:langdock:changes" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "partial", "answer": "The release describes image editing and BYOK model setup has an image-editing capability flag; exhaustive per-model editing limits were not verified.", "evidenceIds": [ "langdock:langdock:changes", "langdock:langdock:byok-models" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "supported", "answer": "Workspace admins can disable image generation and manage available models.", "evidenceIds": [ "langdock:langdock:workspace" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "As between customer/vendor, customer content rights belong to the customer; third-party model terms and rights restrictions remain applicable.", "evidenceIds": [ "langdock:langdock:terms" ] } ], "limitations": [ "image_generation: Image-generation tool invokes a chosen available image model; dated September release names EU GPT-Image 2.5 Flare and Sunburst.", "image_editing: The release describes image editing and BYOK model setup has an image-editing capability flag; exhaustive per-model editing limits were not verified.", "usage_terms: As between customer/vendor, customer content rights belong to the customer; third-party model terms and rights restrictions remain applicable." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:images", "langdock:langdock:changes", "langdock:langdock:byok-models", "langdock:langdock:workspace", "langdock:langdock:terms" ] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Real-time voice is available with provider streaming; meeting functionality depends on key mode.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "desktop", "mobile" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite real-time voice/Meeting Notes with Model Hub Usage; Meeting Notes requires Universal Model Key per feature matrix", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "desktop", "name": "Glean for Desktop Windows and macOS", "type": "desktop-app" }, { "id": "mobile", "name": "Glean iOS and Android", "type": "mobile-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "unknown", "answer": "Can users dictate prompts? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested.", "evidenceIds": [] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "partial", "answer": "Real-time voice speaks its responses; a separate read-aloud control for arbitrary text responses was not established.", "evidenceIds": [ "glean:glean:voice", "glean:glean:r2-core-entitlements" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "supported", "answer": "Interactive voice supports web, desktop and mobile, with interruptible spoken replies and a chat transcript. It does not invoke a chosen published agent.", "evidenceIds": [ "glean:glean:voice", "glean:glean:r2-core-entitlements" ] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "The key matrix lists Meeting Notes as generally available with Universal Model Key and unsupported with Customer Key. Recording/language behavior was not tested.", "evidenceIds": [ "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested.", "evidenceIds": [] } ], "limitations": [ "Raw voice audio streams to the configured model provider and is not stored according to the voice guide; transcripts follow chat retention." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:voice", "glean:glean:r2-core-entitlements", "glean:glean:key-matrix" ] }, { "productId": "langdock", "claimId": "langdock:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Audio/meeting-source integrations are documented; live voice and Swiss German remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "unknown", "answer": "Can users dictate prompts? Unknown. Dictation, native live voice, audio processing-region mapping and Swiss German recognition were not established in the user guide or client pages.", "evidenceIds": [] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "partial", "answer": "ElevenLabs integration offers text-to-speech using a customer API key; this is not a guaranteed native read-aloud control.", "evidenceIds": [ "langdock:langdock:integrations" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Unknown. Dictation, native live voice, audio processing-region mapping and Swiss German recognition were not established in the user guide or client pages.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Google Meet/Zoom and ElevenLabs integrations can retrieve transcripts; source recordings and processing depend on the connected service. No native meeting-bot transcription fixture was run.", "evidenceIds": [ "langdock:langdock:integrations" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unknown. Dictation, native live voice, audio processing-region mapping and Swiss German recognition were not established in the user guide or client pages.", "evidenceIds": [] } ], "limitations": [ "read_aloud: ElevenLabs integration offers text-to-speech using a customer API key; this is not a guaranteed native read-aloud control.", "meeting_summaries: Google Meet/Zoom and ElevenLabs integrations can retrieve transcripts; source recordings and processing depend on the connected service. No native meeting-bot transcription fixture was run.", "Unverified dictation, voice_conversation, swiss_german_speech: Dictation, native live voice, audio processing-region mapping and Swiss German recognition were not established in the user guide or client pages." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:integrations" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Data analysis and Office file output are documented, with spreadsheet and template limitations.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant/Canvas/document output with Model Hub Usage; provider/tool prerequisites apply", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Thinking-mode uploaded spreadsheets can use a per-user/session sandbox. Indexed spreadsheets may be truncated and cross-indexed-file numeric aggregation is not supported by the documented Data Analysis route.", "evidenceIds": [ "glean:glean:analysis", "glean:glean:r2-core-entitlements" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "unknown", "answer": "The Data Analysis and Office-output guides were checked, but chart generation and chart-file fidelity were not established or observed in this pass.", "evidenceIds": [] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Enabled tools create Word documents, Excel workbooks and PowerPoint decks, saved/downloaded through the documented route. Arbitrary Word/Excel template population is not supported by create tools.", "evidenceIds": [ "glean:glean:office-output", "glean:glean:r2-core-entitlements" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Slide generation creates decks in Canvas for refinement and export; exact themes and embedded elements are not guaranteed.", "evidenceIds": [ "glean:glean:office-output", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "No fixture analysis or output-file inspection. Code-interpreter provider and retention differ by route." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:analysis", "glean:glean:r2-core-entitlements", "glean:glean:office-output" ] }, { "productId": "langdock", "claimId": "langdock:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "File analysis, charts and editable document generation are documented; execution-location detail is incomplete.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "partial", "answer": "The data-analysis guide documents spreadsheet metrics/calculations; exact executed-code sandbox/model configuration was not verified.", "evidenceIds": [ "langdock:langdock:analysis" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "Charts and downloadable chart images are supported in the guide.", "evidenceIds": [ "langdock:langdock:analysis" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Analysis lists Excel/CSV/Word/PDF/JSON; changelog and agent file templates also describe PowerPoint.", "evidenceIds": [ "langdock:langdock:analysis", "langdock:langdock:changes" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "partial", "answer": "Document Editor replaces Canvas; it exports Markdown/Word/PDF but cannot directly edit imported Word/PDF files.", "evidenceIds": [ "langdock:langdock:editor" ] } ], "limitations": [ "data_analysis: The data-analysis guide documents spreadsheet metrics/calculations; exact executed-code sandbox/model configuration was not verified.", "canvas_editing: Document Editor replaces Canvas; it exports Markdown/Word/PDF but cannot directly edit imported Word/PDF files." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:analysis", "langdock:langdock:changes", "langdock:langdock:editor" ] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Viewer chat sharing documents recipient-source redaction; current Projects and group-chat plan entitlements remain unknown.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant Viewer sharing; current Projects and Team-chat Editor entitlement under Core Suite/Enterprise Flex unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Users can share chats with users, departments or the organization, with Viewer read-only access.", "evidenceIds": [ "glean:glean:sharing", "glean:glean:r2-core-entitlements" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "unknown", "answer": "The Projects guide describes gradual enablement but does not establish a current named Core Suite/Enterprise Flex entitlement. Shared-project availability remains unknown.", "evidenceIds": [] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unknown", "answer": "The Team chat guide describes a beta enabled for selected users, but its current Core Suite/Enterprise Flex entitlement was not established. Multi-user AI chat availability for a named plan remains unknown.", "evidenceIds": [] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "For Viewer chat sharing, the guide documents redaction of inaccessible citations and content. That finding does not establish the distinct Team-chat Editor entitlement or its availability for a Core Suite/Enterprise Flex tenant. No cross-group sharing test was run.", "evidenceIds": [ "glean:glean:sharing", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Viewer redaction must not be generalized to Team-chat Editors. Projects and Team-chat commercial/rollout entitlements remain unknown; no two-user fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sharing", "glean:glean:r2-core-entitlements", "glean:glean:projects", "glean:glean:team-chat" ] }, { "productId": "langdock", "claimId": "langdock:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared projects expose chats/files, and Teams channels support group interaction.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "teams" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise workspace sharing; Teams bot requires workspace-admin setup and Microsoft tenant installation", "addOns": [ "Microsoft Teams access; bot installed and permitted by tenant admin" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" }, { "id": "teams", "name": "Langdock Teams bot", "type": "teams-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Workspace chat-link sharing is managed under account shared chats.", "evidenceIds": [ "langdock:langdock:account" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Projects shared with users/groups include all current and future project chats, files and instructions; cannot share a project to the whole workspace.", "evidenceIds": [ "langdock:langdock:projects" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "supported", "answer": "Teams channel threads allow several people to participate with @Langdock.", "evidenceIds": [ "langdock:langdock:teams" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "unknown", "answer": "Does sharing respect the recipient's access to sources? Unknown. No cross-group source-boundary sharing fixture was run; project sharing does not by itself prove permission-safe redistribution of generated answers.", "evidenceIds": [] } ], "limitations": [ "Unverified share_permission_boundary: No cross-group source-boundary sharing fixture was run; project sharing does not by itself prove permission-safe redistribution of generated answers." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:account", "langdock:langdock:projects", "langdock:langdock:teams" ] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "glean", "claimId": "glean:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "German, French, Italian and English end-user UIs are documented; admin setup is not localized.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite client surfaces; detailed language/localization entitlements not separately mapped by plan", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "The support matrix lists English, German, French and Italian UI among other locales.", "evidenceIds": [ "glean:glean:language", "glean:glean:r2-core-entitlements" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? The locale matrix and accessibility statement were checked, but translation completeness and naturalness were not observed in a logged-in German/French/Italian UI.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "partial", "answer": "Glean maintains a VPAT 2.5 ACR covering WCAG 2.0/2.1/2.2 A and AA, obtainable through the Trust Center; the report was not reviewed.", "evidenceIds": [ "glean:glean:accessibility", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unsupported", "answer": "The language guide explicitly says external help documentation and admin workspace setup are not yet localized.", "evidenceIds": [ "glean:glean:language", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "The language/accessibility pages describe the common product, without a separate Core Suite/Enterprise Flex localization entitlement matrix." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:language", "glean:glean:r2-core-entitlements", "glean:glean:accessibility" ] }, { "productId": "langdock", "claimId": "langdock:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Five interface languages are documented; quality and accessibility have not been audited.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "English, German, Spanish, French and Italian are listed in Account Preferences.", "evidenceIds": [ "langdock:langdock:account" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unknown. No authenticated language-quality/admin-translation inspection or WCAG conformance report was established.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? Unknown. No authenticated language-quality/admin-translation inspection or WCAG conformance report was established.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? Unknown. No authenticated language-quality/admin-translation inspection or WCAG conformance report was established.", "evidenceIds": [] } ], "limitations": [ "Unverified dach_language_quality, accessibility_statement, admin_ui_languages: No authenticated language-quality/admin-translation inspection or WCAG conformance report was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:account" ] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SSO is mandatory with OIDC/SAML and identity-provider MFA and conditional access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect includes SSO and role access; detailed IdP policy setup is separately documented", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "OIDC and SAML work with Entra ID, Google, Okta, OneLogin and generic SAML providers as documented.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "partial", "answer": "SSO is mandatory during deployment setup; no separate SSO price or plan gate is given in this guide.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "supported", "answer": "Glean recommends enforcing MFA through the configured identity provider.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "supported", "answer": "Glean recommends appropriately secure IdP conditional-access policies; mobile documents Intune-compatible sign-in.", "evidenceIds": [ "glean:glean:sso", "glean:glean:mobile", "glean:glean:r2-core-entitlements" ] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "partial", "answer": "Glean checks the user email domain against the expected customer domain before issuing a login cookie; broader domain-capture/migration semantics were not established.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "No SSO trial login was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements", "glean:glean:mobile" ] }, { "productId": "langdock", "claimId": "langdock:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business includes SAML SSO and verified domains; MFA relies on the identity provider.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "SAML 2.0 with Entra ID, Google Workspace and Okta; account docs also name Google/Microsoft SSO.", "evidenceIds": [ "langdock:langdock:saml", "langdock:langdock:account" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Business up to 1000 users includes SSO, SCIM and SAML.", "evidenceIds": [ "langdock:langdock:billing" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "No standalone Langdock MFA; SAML identity provider enforces MFA.", "evidenceIds": [ "langdock:langdock:saml" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? Unknown. OIDC/LDAP enterprise options and a tested Entra Conditional Access compatibility matrix were not established.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "supported", "answer": "Join by domain and verified email domains are prerequisites for SAML; SAML remains required on those verified domains.", "evidenceIds": [ "langdock:langdock:saml" ] } ], "limitations": [ "mfa: No standalone Langdock MFA; SAML identity provider enforces MFA.", "Unverified conditional_access: OIDC/LDAP enterprise options and a tested Entra Conditional Access compatibility matrix were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:saml", "langdock:langdock:account", "langdock:langdock:billing" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "langdock", "claimId": "langdock:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SCIM synchronizes users/groups and preserves functioning ownerless agents.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "SCIM 2.0 via Entra, with prior SAML and verified domains.", "evidenceIds": [ "langdock:langdock:scim" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "supported", "answer": "Entra SCIM group sync is documented and can be disabled; default group roles are separately configurable.", "evidenceIds": [ "langdock:langdock:scim-entra", "langdock:langdock:workspace" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "unknown", "answer": "Are users created at first login? Unknown. Just-in-time first-login provisioning and complete user-chat/knowledge ownership effects were not tested or fully specified.", "evidenceIds": [] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "Entra Update removes unassigned/blocked/soft-deleted memberships when enabled. Agents become unassigned, continue to work and need a new owner before editing; sync-folder owner removal can interrupt refresh.", "evidenceIds": [ "langdock:langdock:scim-entra", "langdock:langdock:leaver", "langdock:langdock:sync" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "partial", "answer": "Admins assign roles/plans in member management; exact reclaimed-seat billing rules depend on subscription.", "evidenceIds": [ "langdock:langdock:workspace" ] } ], "limitations": [ "deprovisioning: Entra Update removes unassigned/blocked/soft-deleted memberships when enabled. Agents become unassigned, continue to work and need a new owner before editing; sync-folder owner removal can interrupt refresh.", "seat_assignment: Admins assign roles/plans in member management; exact reclaimed-seat billing rules depend on subscription.", "Unverified jit_provisioning: Just-in-time first-login provisioning and complete user-chat/knowledge ownership effects were not tested or fully specified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:scim", "langdock:langdock:scim-entra", "langdock:langdock:workspace", "langdock:langdock:leaver", "langdock:langdock:sync" ] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean has delegated admin roles, IdP-group permissions and feature access controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect/Agent Governance role controls; department and IdP group policy configuration as documented", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Setup Admin, Admin, Super Admin and specialist moderators have documented scopes; only Super Admin can assign certain privileges.", "evidenceIds": [ "glean:glean:roles", "glean:glean:r2-core-entitlements" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Direct and IdP-group roles combine, with highest-precedence primary roles and union of secondary roles. Group permission behavior is feature-flag dependent.", "evidenceIds": [ "glean:glean:groups", "glean:glean:r2-core-entitlements" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Member permissions include content and agent creation; model access, scheduled triggers and beta features have specific controls. Every feature/group combination was not verified.", "evidenceIds": [ "glean:glean:users", "glean:glean:groups", "glean:glean:r2-core-entitlements" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Terms permit affiliates to use or order the service, while separate subsidiary data partitions within one contract were not established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "No two-group restriction-enforcement test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:roles", "glean:glean:r2-core-entitlements", "glean:glean:groups", "glean:glean:users", "glean:glean:terms" ] }, { "productId": "langdock", "claimId": "langdock:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "System/custom roles and delegated groups govern product and action permissions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Member, Editor, Admin, up to five custom roles and extra permissions; group admins are separate from workspace admins.", "evidenceIds": [ "langdock:langdock:roles" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Groups can be SCIM-synced, admin-created or user-created if allowed; group rights and resources are distinct from system roles.", "evidenceIds": [ "langdock:langdock:workspace" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Role permissions plus integration/action sharing can target people/groups. Global chat/agent capabilities include search, images and file work; universal per-group toggle parity was not established.", "evidenceIds": [ "langdock:langdock:roles", "langdock:langdock:actions", "langdock:langdock:workspace" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "unknown", "answer": "Can subsidiaries or departments be separated within one contract? Unknown. Subsidiary/contract-level isolation beyond group and workspace boundaries was not established.", "evidenceIds": [] } ], "limitations": [ "feature_toggles: Role permissions plus integration/action sharing can target people/groups. Global chat/agent capabilities include search, images and file work; universal per-group toggle parity was not established.", "Unverified multi_entity: Subsidiary/contract-level isolation beyond group and workspace boundaries was not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:roles", "langdock:langdock:workspace", "langdock:langdock:actions" ] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Insights provides adoption and individual activity reporting with CSV export.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Billing & Insights included in seat; Enterprise Flex Admin console/Insights platform separate from usage rates", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Insights includes daily, weekly and monthly active users and adoption metrics.", "evidenceIds": [ "glean:glean:insights", "glean:glean:r2-core-entitlements" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Department filters and per-person Assistant, search, agent and MCP activity are documented. Model usage is a separate dashboard; a unified breakdown by every requested dimension was not verified.", "evidenceIds": [ "glean:glean:insights", "glean:glean:core-price", "glean:glean:r2-core-entitlements" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "The All signed up users table exports CSV; customer event delivery supports downstream analysis.", "evidenceIds": [ "glean:glean:insights", "glean:glean:events", "glean:glean:r2-core-entitlements" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Departments under five users are grouped. The same guide documents named user activity; an organization-wide pseudonymous mode was not established.", "evidenceIds": [ "glean:glean:insights", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:insights", "glean:glean:r2-core-entitlements", "glean:glean:core-price", "glean:glean:events" ] }, { "productId": "langdock", "claimId": "langdock:ADM-04", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Analytics and exports cover adoption and consumption with user-detail controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Active users, message trends, agent/group counts and leaderboards are documented.", "evidenceIds": [ "langdock:langdock:workspace" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "supported", "answer": "Products, models, users, groups, API keys, agents, workflows, projects and add-ins have dashboard/export breakdowns.", "evidenceIds": [ "langdock:langdock:workspace", "langdock:langdock:exports" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "CSV and Usage Export API, up to 12 months, one million rows per export and 15-minute generation limit.", "evidenceIds": [ "langdock:langdock:exports" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "supported", "answer": "User-level data toggle omits listed identifying fields from CSV; whole analytics can be disabled via support.", "evidenceIds": [ "langdock:langdock:exports", "langdock:langdock:workspace" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:workspace", "langdock:langdock:exports" ] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Usage limits can alert or block; team limits are per-member defaults rather than pooled team budgets.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite / Enterprise Flex; legacy Enterprise exclusions stated", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Usage dashboards expose user/team/agent consumption in dollars or FlexCredits depending on plan.", "evidenceIds": [ "glean:glean:limits" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Organization, user, department/IdP-group and agent monthly limits are documented for Core Suite/Enterprise Flex; legacy Enterprise lacks user/agent limits.", "evidenceIds": [ "glean:glean:limits" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "supported", "answer": "An optional block stops later billable requests after the running action completes. Alert-only is also available; some overage can occur.", "evidenceIds": [ "glean:glean:limits" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? The usage-limit and pricing guides were checked; cost-center chargeback export and cost allocation outside current department/group metadata were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:limits" ] }, { "productId": "langdock", "claimId": "langdock:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat/BYOK, workspace API and workflows have separate spend controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "BYOK analytics show estimated USD from configured custom-model rates; API/extra usage has billed costs. These can differ from provider invoices.", "evidenceIds": [ "langdock:langdock:workspace", "langdock:langdock:byok" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Workspace, plan, group, user and agent BYOK limits; personal extra limits; workflow workspace and individual limits.", "evidenceIds": [ "langdock:langdock:byok-limits", "langdock:langdock:extra", "langdock:langdock:workflow-limits" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "Chat/agents fall back; personal API errors; workflow AI runs stop. Current response overshoot, unpriced models and excluded backbone/workspace API/workflow costs limit a single-budget interpretation.", "evidenceIds": [ "langdock:langdock:extra", "langdock:langdock:byok-limits", "langdock:langdock:workflow-limits" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "partial", "answer": "Usage CSV/API include cost and department/company grouping fields; a full accounting chargeback integration was not established.", "evidenceIds": [ "langdock:langdock:exports" ] } ], "limitations": [ "budget_enforcement: Chat/agents fall back; personal API errors; workflow AI runs stop. Current response overshoot, unpriced models and excluded backbone/workspace API/workflow costs limit a single-budget interpretation.", "chargeback: Usage CSV/API include cost and department/company grouping fields; a full accounting chargeback integration was not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:workspace", "langdock:langdock:byok", "langdock:langdock:byok-limits", "langdock:langdock:extra", "langdock:langdock:workflow-limits", "langdock:langdock:exports" ] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Administrative change logs have documented CSV export and retention. Prompt/response compliance logging remains unknown because source scopes conflict.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect administrative audit logs; no verified prompt/response compliance-logging finding", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Admin Audit Logs record configuration changes by admins and Glean support, excluding end-user events. Default retention is 30 days.", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "unknown", "answer": "Prompt/response retention and its configuration remain unknown. The deployment comparison says individual queries/responses are not logged, while Customer Event documentation describes CHAT response content and the history guide separates that logging from history. Their deployment/system scopes were not reconciled.", "evidenceIds": [] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "partial", "answer": "The administrative audit-log guide documents self-serve CSV export. For Glean-hosted deployments, ongoing delivery of administrative logs can be configured by the account team and is not enabled by default or self-serve. This finding makes no prompt/response or Customer Event export guarantee.", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? Administrative and Customer Event documentation was checked. eDiscovery/legal-hold behavior, integrity guarantees and per-destination content-log retention were not established.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Administrative audit logs have a documented 30-day default; extended periods require arrangement. Customer Event/content-log retention is unknown and no common retention term for all logs is inferred.", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Only administrative/configuration events, their export and their stated retention are positive findings. Content logging, its compliance integrity model, eDiscovery and legal hold remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements", "glean:glean:deploy", "glean:glean:events", "glean:glean:history" ] }, { "productId": "langdock", "claimId": "langdock:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise dedicated deployment documents separate administrative-event and conversation-content export APIs. Cloud content export requires workspace enablement and is outside this dedicated finding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-26", "plan": "Enterprise dedicated deployment: administrative and resource APIs plus separately enabled Compliance API; Business Cloud outside this finding", "addOns": [ "Dedicated Enterprise deployment and relevant API scopes; Compliance API deployment enablement" ], "deploymentMode": "dedicated-instance", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" }, { "id": "api", "name": "Langdock public APIs and agent MCP server", "type": "api" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "partial", "answer": "API logs workspace/model/role/skill/action/workflow changes and failed logins with actor/IP/diff; immutable storage guarantees were not verified.", "evidenceIds": [ "langdock:langdock:audit" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "partial", "answer": "Dedicated deployments serve the Compliance API unless disabled for that deployment. A key with the Compliance API scope is required. Conversation message content and tool inputs/outputs are included only when include_message_content=true and include_action_results=true are both set. On Cloud the scope is hidden and requests return 404 until workspace enablement; Business Cloud entitlement is not inferred.", "evidenceIds": [ "langdock:langdock:compliance-rev2-20261026" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "Cursor-paginated event API is documented for SIEM ingestion, under AUDIT_LOG_API scope.", "evidenceIds": [ "langdock:langdock:audit" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? Unknown. Native legal hold/eDiscovery and audit integrity guarantees were not established. Rechecked 2026-10-26 in Audit Logs API Overview, Export tool parameters and outputs.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "supported", "answer": "Administrative audit events have documented90-day retention. Conversation data follows the deployment workspace retention settings. A separate SaaS workflow pricing retention period is not asserted for this dedicated deployment.", "evidenceIds": [ "langdock:langdock:audit", "langdock:langdock:workspace", "langdock:langdock:pricing" ] } ], "limitations": [ "Audit events, usage rows and conversation-content exports are distinct API functions. The dedicated-deployment behavior is not universal Business Cloud availability." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "langdock:langdock:audit", "langdock:langdock:compliance-rev2", "langdock:langdock:workspace", "langdock:langdock:pricing", "langdock:langdock:compliance-rev2-20261026", "langdock:langdock:audit-20261026", "langdock:langdock:workspace-20261026", "langdock:langdock:pricing-20261026" ] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Protect+ can flag or block configured sensitive patterns in prompts; file coverage and Swiss-fixture outcomes are unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Enterprise Flex + Protect+ site-wide annual add-on; basic Core Suite CSV protection is a different mechanism", "addOns": [ "Glean Protect+ AI security" ], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "partial", "answer": "Prompt-only regex policy covers configured PII, credentials, IBAN and government-ID patterns. Templates start disabled; this policy excludes retrieved data and generated responses.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "supported", "answer": "Admins choose monitoring with findings or immediate blocking of the run; the guide does not promise automatic redaction for this policy.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "supported", "answer": "Admins can define RE2 pattern groups and test patterns before enabling them.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "Protect+ documents AI security integrations including Palo Alto Networks in the product/security material. Purview/Netskope integration and exact enterprise entitlement were not verified.", "evidenceIds": [ "glean:glean:protect", "glean:glean:subprocessors", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "unknown", "answer": "Where does filtering run? Protect+ and prompt-policy guides were checked. Filtering location, upload scanning by this policy and Swiss AHV/IBAN behavior were not observed.", "evidenceIds": [] } ], "limitations": [ "Prompt-only pattern policy is not evidence that file contents are filtered before every model call. No personal-data fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:protect", "glean:glean:subprocessors" ] }, { "productId": "langdock", "claimId": "langdock:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Purview source filtering is documented; generic prompt/file PII redaction remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "unknown", "answer": "Is personal data detected in prompts and files? Unknown. The full documentation indexes and official PII/redaction search did not establish generic detection, redaction behavior or configurable sensitive-number patterns; no AHV/IBAN fixture was run.", "evidenceIds": [] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "unknown", "answer": "Is it redacted, masked, blocked or only warned? Unknown. The full documentation indexes and official PII/redaction search did not establish generic detection, redaction behavior or configurable sensitive-number patterns; no AHV/IBAN fixture was run.", "evidenceIds": [] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "unknown", "answer": "Can admins add custom patterns or terms? Unknown. The full documentation indexes and official PII/redaction search did not establish generic detection, redaction behavior or configurable sensitive-number patterns; no AHV/IBAN fixture was run.", "evidenceIds": [] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "Request-enabled Purview label policy can withhold content before AI access for supported Microsoft integrations, with substantial documented exclusions.", "evidenceIds": [ "langdock:langdock:labels" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "partial", "answer": "The label check runs in Langdock integration code before permitted content reaches the AI; it is not a generic AHV/IBAN detector.", "evidenceIds": [ "langdock:langdock:labels" ] } ], "limitations": [ "dlp_integration: Request-enabled Purview label policy can withhold content before AI access for supported Microsoft integrations, with substantial documented exclusions.", "filter_location: The label check runs in Langdock integration code before permitted content reaches the AI; it is not a generic AHV/IBAN detector.", "Unverified pii_detection, pii_action, custom_patterns: The full documentation indexes and official PII/redaction search did not establish generic detection, redaction behavior or configurable sensitive-number patterns; no AHV/IBAN fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:labels" ] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "glean", "claimId": "glean:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise instructions and configurable AI security policies are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Enterprise Flex Assistant instructions; Protect+ site-wide annual add-on for security monitoring/blocking", "addOns": [ "Protect+ for AI security findings; not required for basic custom instructions" ], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "supported", "answer": "Admins can configure up to five enterprise custom instructions for Assistant.", "evidenceIds": [ "glean:glean:org-instructions", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? The custom-instruction and AI security guides were checked; a mandatory acceptable-use acknowledgement flow was not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "supported", "answer": "Protect+ policies can monitor/block configured sensitive prompts and restrict topics; enforcement depends on enabled policy.", "evidenceIds": [ "glean:glean:pii", "glean:glean:protect", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "supported", "answer": "Monitoring creates admin findings with matched patterns, snippets and conversation links.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Model-followed instructions are distinct from policy enforcement." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:org-instructions", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:pii", "glean:glean:protect" ] }, { "productId": "langdock", "claimId": "langdock:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Instructions, disclaimers and agent compliance checks exist; prompt-level topic enforcement remains incomplete.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "partial", "answer": "Company description supplies up to 10000 characters in regular chats; agent/project instructions replace that field.", "evidenceIds": [ "langdock:langdock:workspace" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "partial", "answer": "Admins can set chat/folder disclaimers and custom guidance links; required acceptance is not established.", "evidenceIds": [ "langdock:langdock:workspace" ] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Governance rules evaluate agent configurations when created/published, not every prompt; failure can lead to manual flag/disable.", "evidenceIds": [ "langdock:langdock:gov" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "partial", "answer": "Rule severity/results and per-rule failure analytics are visible in Governance; runtime prompt-policy reporting was not established.", "evidenceIds": [ "langdock:langdock:gov" ] } ], "limitations": [ "org_instructions: Company description supplies up to 10000 characters in regular chats; agent/project instructions replace that field.", "usage_notice: Admins can set chat/folder disclaimers and custom guidance links; required acceptance is not established.", "content_filters: Governance rules evaluate agent configurations when created/published, not every prompt; failure can lead to manual flag/disable.", "violation_reporting: Rule severity/results and per-rule failure analytics are visible in Governance; runtime prompt-policy reporting was not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:workspace", "langdock:langdock:gov" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Hosting is region-selectable, but storage, model processing and remote support must be scoped separately.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Glean Hosted regional single-tenant hosting included; Customer Hosted and provider regions remain contract/key choices", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Tenant storage and index follow the selected isolated GCP/AWS deployment; the public GCP list includes Netherlands, Belgium and Frankfurt. Actual contracted country was not selected.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:regions", "glean:glean:r2-core-entitlements" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Model routes depend on cloud and key mode; GCP/AWS Customer Key has cross-cloud restrictions. The subprocessor list allows customer-selected provider locations but does not establish every model remains in EU/CH.", "evidenceIds": [ "glean:glean:models", "glean:glean:subprocessors", "glean:glean:r2-core-entitlements" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "partial", "answer": "Deployment documentation lists backups up to seven days but no full country map for backups, telemetry and central services was established.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "supported", "answer": "The subprocessor list names the Indian affiliate for remote support/security/debugging; the SLA names California and Bangalore support locations.", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:sla", "glean:glean:r2-core-entitlements" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Region and deployment pages were checked; Swiss hosting, exact backup/log/telemetry geography and all model-provider regional exceptions were not established.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Both vendor-hosted and customer-cloud modes offer region selection. Prices, thresholds and per-model regional conditions remain contractual.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:deploy", "glean:glean:regions", "glean:glean:r2-core-entitlements", "glean:glean:models", "glean:glean:subprocessors", "glean:glean:sla", "glean:glean:terms" ] }, { "productId": "langdock", "claimId": "langdock:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Default Azure Frankfurt/EU storage and provider-specific inference are contractually distinguished.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "supported", "answer": "Terms Appendix 1 places files, prompts, outputs and embeddings in selected EU Azure data centres; Frankfurt named.", "evidenceIds": [ "langdock:langdock:terms" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "Azure, OpenAI, Google, AWS Bedrock and Mistral have described EU routes. Opt-in Global Azure/Google/AWS/OpenAI routes can infer worldwide, including US; default model enablement is EU only.", "evidenceIds": [ "langdock:langdock:terms", "langdock:langdock:dpa", "langdock:langdock:workspace" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "partial", "answer": "DPA Appendix 2 places Sentry diagnostic data in EU; full backup/telemetry physical region matrix was not disclosed.", "evidenceIds": [ "langdock:langdock:dpa" ] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "User-granted Support sharing expires after 72 hours and is unavailable on dedicated deployments; staff access geography is not specified.", "evidenceIds": [ "langdock:langdock:account" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "partial", "answer": "Custom model setup allows CH region on some dedicated deployments, which does not prove end-to-end Swiss platform/support residency.", "evidenceIds": [ "langdock:langdock:byok-models" ] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "supported", "answer": "Standard multi-tenant uses EU Azure; global model activation is a controller instruction under DPA section 8.", "evidenceIds": [ "langdock:langdock:security", "langdock:langdock:dpa" ] } ], "limitations": [ "backups_logs_region: DPA Appendix 2 places Sentry diagnostic data in EU; full backup/telemetry physical region matrix was not disclosed.", "swiss_hosting: Custom model setup allows CH region on some dedicated deployments, which does not prove end-to-end Swiss platform/support residency.", "support_access_region: User-granted Support sharing expires after 72 hours and is unavailable on dedicated deployments; staff access geography is not specified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:terms", "langdock:langdock:dpa", "langdock:langdock:workspace", "langdock:langdock:byok-models", "langdock:langdock:account", "langdock:langdock:security" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean documents dedicated vendor hosting and Glean-operated deployment in customer cloud accounts.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Glean Hosted single tenant; separately contracted Customer Hosted private-cloud configuration under Core Suite/Enterprise Flex", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "unsupported", "answer": "Deployment documentation explicitly says Glean uses single-tenant infrastructure in both supported modes. This is not a shared tenant offer.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "supported", "answer": "Glean Hosted runs isolated customer infrastructure in Glean cloud accounts; the public guide gives no numerical seat threshold.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "supported", "answer": "Customer Hosted, formerly Cloud-Prem, runs a Glean-managed tenant in customer GCP or AWS. Glean handles upgrades and keeps support access; seat/contract minimum is not published.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "The guide describes the same product in both modes, but key/provider matrices document cloud and feature differences. Customer Hosted cannot be independently patched or re-architected by the customer.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:key-matrix" ] }, { "productId": "langdock", "claimId": "langdock:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Deployment minimums differ from Enterprise subscription entry.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Standard SaaS; Enterprise 1000+; managed dedicated 2000+; own cloud/on-premise 5000+", "addOns": [ "Deployment and operations quoted" ], "deploymentMode": null, "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "supported", "answer": "Standard multi-tenant SaaS is hosted on Microsoft Azure within EU.", "evidenceIds": [ "langdock:langdock:security" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "supported", "answer": "Langdock-managed single-tenant SaaS from 2000+ seats.", "evidenceIds": [ "langdock:langdock:security" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "partial", "answer": "Customer-cloud dedicated deployment from 5000+ seats; detailed operator and feature allocation are contract-specific.", "evidenceIds": [ "langdock:langdock:security" ] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "partial", "answer": "Custom Kubernetes via Helm from 5000+ seats; operator split and infrastructure requirements are not public here.", "evidenceIds": [ "langdock:langdock:security" ] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Unknown. Air-gapped operation was not established. Thresholds are not universal feature or pricing entitlements.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "Dedicated lacks Support chat-sharing and password/profile editing in Langdock; other feature controls depend on deployment configuration. No exhaustive parity list was found.", "evidenceIds": [ "langdock:langdock:account", "langdock:langdock:chat" ] } ], "limitations": [ "customer_cloud: Customer-cloud dedicated deployment from 5000+ seats; detailed operator and feature allocation are contract-specific.", "on_premise: Custom Kubernetes via Helm from 5000+ seats; operator split and infrastructure requirements are not public here.", "mode_feature_gaps: Dedicated lacks Support chat-sharing and password/profile editing in Langdock; other feature controls depend on deployment configuration. No exhaustive parity list was found.", "Unverified air_gapped: Air-gapped operation was not established. Thresholds are not universal feature or pricing entitlements." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:security", "langdock:langdock:account", "langdock:langdock:chat" ] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The AI Addendum prohibits model training and scopes provider retention commitments to Glean-key use, with exceptions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Any contracted plan incorporating the AI Addendum; Glean model key unless Customer Key explicitly discussed", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "AI Addendum section 3(a)(i) prohibits Glean from using Customer Data to train, retrain, improve or fine-tune AI Models.", "evidenceIds": [ "glean:glean:ai-addendum" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "supported", "answer": "For Glean model-key service, Glean contracts with providers to prohibit that training. Customer Key access remains the customer responsibility under section 4.", "evidenceIds": [ "glean:glean:ai-addendum" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Glean-key section 3(b) prohibits stored/logged inputs and outputs except legal or trust-and-safety necessity. The Data Analysis guide also describes up to 30-day retention for abuse-flagged files.", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:analysis" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Zero-day retention is a contractual Glean-key commitment subject to law and trust/safety exceptions; it is not a blanket guarantee for Customer Key or every file-processing tool.", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:analysis" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "Can provider staff review content? The AI Addendum and Data Analysis security text were checked; provider human-review access under each exception was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:analysis" ] }, { "productId": "langdock", "claimId": "langdock:DATA-03", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Microsoft Azure model routes use the contract-described no-training and Modified Abuse Monitoring configuration. Other providers are outside this finding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise managed Microsoft Azure model routes only; BYOK and Fable/other-provider routes excluded", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default; explicitly selected global Azure models may infer outside EU", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Terms section9 prohibits Langdock use of customer data for model development, training or improvement.", "evidenceIds": [ "langdock:langdock:terms-rev2" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "supported", "answer": "Appendix1 Microsoft Azure obligations exclude sharing customer prompts/files/embeddings with model developers and using them to train or improve models.", "evidenceIds": [ "langdock:langdock:terms-rev2" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "supported", "answer": "For the scoped Microsoft Azure model route, Langdock states Modified Abuse Monitoring disables provider storage of prompts/outputs for abuse monitoring. Platform conversation storage is separate.", "evidenceIds": [ "langdock:langdock:terms-rev2" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "supported", "answer": "The Azure route has the Modified Abuse Monitoring zero-retention configuration described in Appendix1. This does not establish ZDR for arbitrary customer keys or other providers.", "evidenceIds": [ "langdock:langdock:terms-rev2" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "supported", "answer": "Appendix1 states Azure human abuse review of the scoped prompts/outputs is disabled by Modified Abuse Monitoring.", "evidenceIds": [ "langdock:langdock:terms-rev2" ] } ], "limitations": [ "Fable5/5.1 and direct/OpenAI image/file exceptions are outside this Azure-only scope; no platform-wide ZDR claim is made." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:terms-rev2" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "User-facing chat/file deletion and contract-end obligations are documented; default and effective admin retention remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex user history controls and applicable Terms/DPA; default/effective configured retention and shared-link lifetime unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "unknown", "answer": "Default content retention is unknown. Chat Sharing states a fixed 30-day conversation/link lifetime, while Chat History describes organization-configured periods. The relationship between shared links, stored chats, uploads and other retained copies was not reconciled; no universal default is inferred.", "evidenceIds": [] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "unknown", "answer": "The history guide lists Off, 30, 90, 180 and 365 days, but the sharing guide states a fixed 30-day conversation/link lifetime. The effective scope of admin settings versus shared-link/stored-chat retention remains unresolved, so a verified configurable retention entitlement is not asserted.", "evidenceIds": [] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "The history guide lets users remove chats from their history; the upload guide allows file removal before the first query or by deleting the chat afterward. Permanent removal from every copy, backup or event log was not established.", "evidenceIds": [ "glean:glean:history", "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "Terms section 12.3 and DPA section 7 require deletion at termination subject to legal retention. No fixed completion interval or destruction certificate was established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "User-facing deletion does not establish erasure from every retained copy. Default/effective configured retention, shared-link lifetime and contract-end completion timing remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:history", "glean:glean:uploads", "glean:glean:r2-core-entitlements", "glean:glean:terms", "glean:glean:dpa", "glean:glean:sharing" ] }, { "productId": "langdock", "claimId": "langdock:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admins control chat retention; file cleanup depends on all remaining references.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "No universal default duration is specified. File retention depends on recent files, chats, agents, folders or knowledge links; workflow pricing lists 30-day run retention.", "evidenceIds": [ "langdock:langdock:retention", "langdock:langdock:pricing" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "supported", "answer": "Chat inactivity retention options are seven days, one/three/twelve months or forever, with daily irreversible deletion.", "evidenceIds": [ "langdock:langdock:workspace" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Deleted chats become unavailable immediately; files belonging only to them are deleted at overnight cleanup. Files linked elsewhere remain; deleting a folder alone retains its files.", "evidenceIds": [ "langdock:langdock:retention" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "supported", "answer": "DPA section 11 requires deletion within 30 days of termination subject to legal retention, confirmation on request and export access until deletion.", "evidenceIds": [ "langdock:langdock:dpa" ] } ], "limitations": [ "default_retention: No universal default duration is specified. File retention depends on recent files, chats, agents, folders or knowledge links; workflow pricing lists 30-day run retention.", "user_deletion: Deleted chats become unavailable immediately; files belonging only to them are deleted at overnight cleanup. Files linked elsewhere remain; deleting a folder alone retains its files." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:retention", "langdock:langdock:pricing", "langdock:langdock:workspace", "langdock:langdock:dpa" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A dated processor list includes US providers and Indian remote support, with DPA transfer and change terms.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex under applicable public Terms, signed DPA and Order Form; no bespoke contract examined", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "supported", "answer": "Public list last updated July 28, 2026 identifies infrastructure, model, support and search subprocessors.", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:r2-core-entitlements" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "supported", "answer": "The table lists US provider entities and India for Glean Search Technologies remote support; selected cloud/provider processing locations can differ.", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:r2-core-entitlements" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA section 9 specifies at least 30 days notice before a new processor and a 30-day objection period, with a scoped termination remedy if unresolved.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "The Terms identify Glean Technologies, Inc. as a Delaware corporation. A separate parent entity was not established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "The DPA incorporates EU SCCs, Swiss-recognized clauses and the UK Addendum for applicable transfers; SCC law/jurisdiction is Ireland.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "Is there a published government-access or transparency policy? DPA, processor list and privacy page were checked. A separate government-access/transparency-request policy was not established; no legal exposure verdict is made.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:r2-core-entitlements", "glean:glean:dpa", "glean:glean:terms" ] }, { "productId": "langdock", "claimId": "langdock:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "DPA publishes seven default subprocessors and conditional Global routes with transfer mechanisms.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "supported", "answer": "DPA 2.1 Appendix 2 embeds the current named list; trust-centre subprocessor page needs client rendering and did not return text.", "evidenceIds": [ "langdock:langdock:dpa" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "supported", "answer": "Default entities: Microsoft Ireland, AWS EMEA Luxembourg, Google Cloud EMEA Ireland, OpenAI Ireland, Mistral France, Sentry US and Cloudflare US; default processing column is EU. Global opt-ins include worldwide/US inference and Azure EU storage.", "evidenceIds": [ "langdock:langdock:dpa" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "At least 14 days before new/replaced subprocessor via public register and email only if subscribed; objection within 14 days of publication.", "evidenceIds": [ "langdock:langdock:dpa" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Langdock GmbH, Berlin, Germany is contracting entity. Parent-company ownership was not fully established.", "evidenceIds": [ "langdock:langdock:terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "DPA lists EU-US/Swiss-US DPF, UK extension and EU/UK SCCs with Swiss addenda per provider; Global OpenAI lists EU/UK SCCs.", "evidenceIds": [ "langdock:langdock:dpa" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "partial", "answer": "Confidentiality clause requires minimizing legally compelled disclosure and notifying where legally permitted; no separate request statistics/transparency report was found.", "evidenceIds": [ "langdock:langdock:terms" ] } ], "limitations": [ "parent_jurisdiction: Langdock GmbH, Berlin, Germany is contracting entity. Parent-company ownership was not fully established.", "government_access_policy: Confidentiality clause requires minimizing legally compelled disclosure and notifying where legally permitted; no separate request statistics/transparency report was found." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:dpa", "langdock:langdock:terms" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public contractual and AI-law materials are available, with Swiss/EU data-law scope.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex applicable public Terms/DPA/AI Addendum; signed Order Form controls actual coverage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "supported", "answer": "A public DPA form takes effect when signed and can sit under a mutually accepted agreement; negotiability was not tested.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "supported", "answer": "The DPA defines applicable data-protection law to include Switzerland and GDPR and describes Swiss transfer clauses. Applicability depends on the processing.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "partial", "answer": "Main Terms section 13.1 specifies New York and US law; SCCs select Ireland for their own governing law/jurisdiction. A specific court for the main contract was not established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "The AI Addendum includes applicable EU AI Act commitments and allocation of customer/provider responsibilities; a full procurement technical file was not retrieved.", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "The public legal index links HIPAA BAA forms for Glean as Business Associate and as Subcontractor; actual coverage depends on the applicable agreement. The AI Addendum describes assurance commitments. FINMA/banking-secrecy outsourcing materials were not established.", "evidenceIds": [ "glean:glean:r3-legal-index", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements", "glean:glean:terms", "glean:glean:ai-addendum", "glean:glean:r3-legal-index" ] }, { "productId": "langdock", "claimId": "langdock:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "DPA automatically forms part of German-law terms; Swiss and sector materials need qualification.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Terms section 16 automatically incorporates public DPA 2.1; nonstandard instructions require written amendment, and negotiability is not promised.", "evidenceIds": [ "langdock:langdock:terms", "langdock:langdock:dpa" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "GDPR Article 28 governs; provider transfer table includes Swiss safeguards but a complete revDSG scope/addendum was not established.", "evidenceIds": [ "langdock:langdock:dpa" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "German law, Berlin exclusive jurisdiction; German language version binds over English translation.", "evidenceIds": [ "langdock:langdock:terms" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "Governance templates include EU AI Act/GDPR/security checks of agent definitions; these do not establish a complete product provider/deployer dossier.", "evidenceIds": [ "langdock:langdock:pricing", "langdock:langdock:gov" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Legal-links page advertises a Professional Secrecy Addendum in Trust Center; no FINMA package was obtained.", "evidenceIds": [ "langdock:langdock:legal" ] } ], "limitations": [ "dpa: Terms section 16 automatically incorporates public DPA 2.1; nonstandard instructions require written amendment, and negotiability is not promised.", "revdsg_gdpr: GDPR Article 28 governs; provider transfer table includes Swiss safeguards but a complete revDSG scope/addendum was not established.", "ai_act_materials: Governance templates include EU AI Act/GDPR/security checks of agent definitions; these do not establish a complete product provider/deployer dossier.", "sector_materials: Legal-links page advertises a Professional Secrecy Addendum in Trust Center; no FINMA package was obtained." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:terms", "langdock:langdock:dpa", "langdock:langdock:pricing", "langdock:langdock:gov", "langdock:langdock:legal" ] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SOC 2 and ISO badges are vendor claims; issuer, report scope and validity were not independently checked.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect compliance material; vendor badges only, certificate/report scope and validity unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Glean claims ISO 27001 on its security page. The actual certificate, issuer, service scope and validity dates were not obtained.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "Glean claims SOC 2 Type II, but auditor, examination period and exact covered service were not verified from a report.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "The security page lists ISO 42001, HIPAA and TX-RAMP Level 2. These are vendor assertions, not verified certificates in this profile.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "Security and accessibility material direct evaluators to the public Trust Center, whose report content was not readable without further access.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:accessibility", "glean:glean:r2-core-entitlements" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "unknown", "answer": "Are independent penetration test summaries available? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established.", "evidenceIds": [] } ], "limitations": [ "No evidence is certificate-verified. Cloud-provider certificates are not treated as Glean certificates." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements", "glean:glean:accessibility" ] }, { "productId": "langdock", "claimId": "langdock:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ISO 27001 and SOC 2 Type II are vendor claims pending certificate/report verification.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Security page claims Langdock ISO 27001; issuer, exact scope and validity were not retrieved.", "evidenceIds": [ "langdock:langdock:security" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "Security page claims SOC 2 Type II; report period/auditor/service scope was not retrieved.", "evidenceIds": [ "langdock:langdock:security" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Unknown. No C5, other product certificate, issuer-register verification or gated report was established.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "unknown", "answer": "Which other certificates (27701, 42001, TISAX)? Unknown. No C5, other product certificate, issuer-register verification or gated report was established.", "evidenceIds": [] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "Public legal-links page sends certificate/report requests to the Trust Center, which rendered no text in this access method.", "evidenceIds": [ "langdock:langdock:legal" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "Vendor describes frequent independent penetration testing; no test report or bounded result was retrieved.", "evidenceIds": [ "langdock:langdock:security" ] } ], "limitations": [ "iso_27001: Security page claims Langdock ISO 27001; issuer, exact scope and validity were not retrieved.", "soc2: Security page claims SOC 2 Type II; report period/auditor/service scope was not retrieved.", "report_access: Public legal-links page sends certificate/report requests to the Trust Center, which rendered no text in this access method.", "pentest: Vendor describes frequent independent penetration testing; no test report or bounded result was retrieved.", "Unverified c5, other_certifications: No C5, other product certificate, issuer-register verification or gated report was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:security", "langdock:langdock:legal" ] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Encryption, isolation and network controls are documented. Customer-managed keys are supported for Customer Hosted AWS; other key-custody scopes remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect encryption and single-tenant Glean Hosted; separately contracted Customer Hosted network configuration", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "Deployment comparison documents AES-256 at rest and TLS in transit for both deployment modes.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "supported", "answer": "For Customer Hosted AWS, Glean supports KMS customer-managed encryption keys owned and controlled by the customer. The FAQ recommends default managed keys; Glean Hosted/GCP key custody and commercial prerequisites were not established.", "evidenceIds": [ "glean:glean:r4-aws-cmk-faq", "glean:glean:r4-aws-key-control" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "supported", "answer": "IP-based access controls and private connectivity for on-prem connectors are documented; customer AWS supports local VPC endpoints.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "supported", "answer": "Each deployment uses isolated single-tenant infrastructure, including the Glean-managed customer-cloud option.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r4-aws-cmk-faq", "glean:glean:r4-aws-key-control" ] }, { "productId": "langdock", "claimId": "langdock:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Encryption and network restrictions are documented; customer key custody is not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "Vendor states AES-256 storage and TLS 1.2+ transport.", "evidenceIds": [ "langdock:langdock:security" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "unknown", "answer": "Can the customer manage or hold the keys? Unknown. Customer-managed encryption keys and exact shared-SaaS tenant isolation implementation were not established; LLM BYOK is a separate concept.", "evidenceIds": [] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "CIDR IP allowlists block workspace login/use from unapproved networks; private-link endpoint availability was not established.", "evidenceIds": [ "langdock:langdock:ip" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "unknown", "answer": "How are customers separated in shared SaaS? Unknown. Customer-managed encryption keys and exact shared-SaaS tenant isolation implementation were not established; LLM BYOK is a separate concept.", "evidenceIds": [] } ], "limitations": [ "private_networking: CIDR IP allowlists block workspace login/use from unapproved networks; private-link endpoint availability was not established.", "Unverified customer_managed_keys, tenant_isolation: Customer-managed encryption keys and exact shared-SaaS tenant isolation implementation were not established; LLM BYOK is a separate concept." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:security", "langdock:langdock:ip" ] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "glean", "claimId": "glean:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "General DPA confidentiality and provider/support access are documented; a specific German or Swiss professional-secrecy undertaking remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex public Terms/DPA confidentiality; no verified professional-secrecy-specific package", "addOns": [], "deploymentMode": null, "region": "Selected hosting/provider regions; listed India support affiliate; no DE/CH-specific undertaking verified", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Glean DPA section4 binds authorized personnel to confidentiality or statutory duties, but no signed/signon German §203 StGB or Swiss Art321 StGB professional-secrecy undertaking was retrieved. General DPA confidentiality is not treated as that undertaking.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "DPA section9 requires no-less-protective written subprocessor obligations and necessary access. No flow-down of a specific §203/Art321 professional-secrecy undertaking was established.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "No publicly documented professional-secrecy-specific plan, dedicated package, paid add-on, minimum or regional contract entitlement was established in legal pages, administration docs, pricing or targeted first-party search.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Contractually authorized Glean personnel and necessary subprocessors may process customer personal data; the processor list names India remote support/security/debugging and model/hosting providers. Model routes receive prompts/context for inference. Exact plaintext privileges, exceptional support approval, provider human-access rights and their differences by key/deployment mode are not fully established.", "evidenceIds": [ "glean:glean:dpa-confidentiality", "glean:glean:subprocessors", "glean:glean:key-matrix", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "A public DPA, AI Addendum, deployment docs and processor list were retrieved. No public §203/Art321 contract template, dedicated professional-secrecy data-flow statement or professional-body guidance for this offer was established.", "evidenceIds": [] } ], "limitations": [ "DPA confidentiality and no-training provisions alone do not establish a professional-secrecy undertaking.", "No legal suitability or compliance conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:dpa-confidentiality", "glean:glean:subprocessors", "glean:glean:key-matrix", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] }, { "productId": "langdock", "claimId": "langdock:DATA-09", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean publishes pricing mechanics and usage tables, while contracted seat fees remain quote-only.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Core Suite is per user/month plus committed Model Hub Usage. Enterprise Flex combines seats with pooled FlexCredits; legacy Enterprise terms differ.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "On 2026-10-21 no numerical Core Suite/Enterprise Flex seat or platform fee was established. Public model token-rate and credit-consumption tables are available; they are not a complete subscription quote.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Core Suite includes platform/search and human-scale APIs in seats; LLM APIs and advanced work consume model usage. Flex uses plan-specific included capabilities and shared credits.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Protect+ is an add-on and Premium Support is paid; Model Hub usage is separate. Public add-on seat/contract fees were not established.", "evidenceIds": [ "glean:glean:protect", "glean:glean:sla" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "Core Suite usage follows provider/model API rates with an upfront commitment; machine-scale API use may cost extra. Flex uses credit rate cards. Currency price per contracted FlexCredit is unverified.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price", "glean:glean:protect", "glean:glean:sla" ] }, { "productId": "langdock", "claimId": "langdock:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business uses seats with included managed-chat usage; workflow/API and other add-ons are separate. An applicable Standard/BYOK licence tariff is not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents and optional modules; Enterprise quoted at1000+; applicable Standard/BYOK tariff unknown", "addOns": [ "Workflows", "Governance", "API/Extra Usage" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Seat/month platform, per-workspace workflow packages, metered API/workflow AI/extra usage, optional per-seat Governance.", "evidenceIds": [ "langdock:langdock:pricing-rev2" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "unknown", "answer": "Unknown applicable Standard/BYOK seat tariff. The public Business headline is EUR25 while the annual price breakdown starts at EUR23.20; billing docs refer to the same pricing page without reconciling them. Enterprise1000+ is quote-only. Prior hashed-calculator rates are excluded.", "evidenceIds": [] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Standard includes managed chat/agent usage under five-hour and weekly windows; Max has 5x. Precise numerical included cost budgets are not public. Starter includes 2500 workflow runs/month but no workflow model tokens.", "evidenceIds": [ "langdock:langdock:pricing-rev2", "langdock:langdock:limits" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Workflow Starter includes2500runs/month with AI tokens billed separately. The public add-on page lists40k/100k packages and Governance free until2027-01-01, then separately priced per base-plan seat. The applicable binding package/billing-period amounts are not established here.", "evidenceIds": [ "langdock:langdock:pricing-rev2" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "supported", "answer": "Extra usage is charged at API rates. Model page lists GPT-5 Mini EUR 0.22 input/1.78 output per million; workflow and API spend use separate caps.", "evidenceIds": [ "langdock:langdock:extra", "langdock:langdock:models" ] } ], "limitations": [ "Inconsistent price representations are retained as a named price gap, not combined into a synthetic tariff." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:pricing-rev2", "langdock:langdock:limits", "langdock:langdock:extra", "langdock:langdock:models" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Core Suite publishes model tariffs, but no public unique routine Auto model or fixed fee; a separate direct-provider Customer Key component is calculable.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Universal Model Key usage unpriced without a fixed/recommended routine model; separate Customer Key direct-API proxy; Enterprise Flex quote/pool unknown", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4,2026-10-21:12 months exVAT,list prices,no invented discounts;60% light100/30% regular400/10% power1500 messages/user/month =>330;3000 input+600 output tokens/message. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237. Direct-provider Customer Key comparison uses gpt-6-luna effort none atUSD0.10 input/USD0.50 output per1M,no cache =>USD2.376/user/year. This proxy is not a Glean Universal Model Key tariff/default. For200 Customer Key users: identified direct-model component USD475.20/EUR423.72/CHF391.39 + unknown Core Suite seat fee, Glean-family usage, support/cloud costs. Universal Model Key total and Enterprise Flex total remain unknown.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-customer-default-example", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "Same v1.4 assumptions:1000 Customer Key users, identified direct-model component USD2376/EUR2118.59/CHF1956.94 + unknown seat/Glean-family/support/cloud costs. Not an enterprise quote; Universal Model Key and Flex totals remain unknown.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "Same v1.4 assumptions:5000 Customer Key users, identified direct-model component USD11880/EUR10592.96/CHF9784.71 + unknown seat/Glean-family/support/cloud costs. Not an enterprise quote; Universal Model Key and Flex totals remain unknown.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Core Suite publishes input/output tariffs. Universal Model Key defaults to Balanced Auto, a policy choosing model and effort per request; recommendations are shown in the admin UI, not as a unique public routine model. The Customer Key guide calls GPT5.6 Luna an example, not a recommendation. Under v1.4, vendor-billed usage remains unknown; only the separate direct-API proxy is costed. Enterprise Flex has different mode/credit accounting.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-customer-default-example", "glean:glean:r2-flex-entitlements", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Unknown: seat/platform quotes, Universal Model Key realized model mix and Auto/tool overhead, FlexCredit purchase price and task consumption, Glean-family calls on Customer Key, Protect+/support fees, cloud operations and implementation. No zero fixed fee, fictitious discount or vendor-billed proxy substitution. Exchange rate is known and explicitly stated; quote-only total is not calculated.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:deploy", "glean:glean:fx-ecb" ] } ], "limitations": [ "The priced Customer Key component is an assumption for direct provider payment, not a complete Glean price or a forecast of Auto routing.", "No signed order, fixed fee, actual tenant defaults or task usage fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-customer-default-example", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb", "glean:glean:r2-flex-entitlements", "glean:glean:deploy" ] }, { "productId": "langdock", "claimId": "langdock:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "All requested200/1000/5000-user totals are unknown because an applicable Business Standard tariff or Enterprise quote is not verified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Standard up to1000 users; Enterprise1000+; all applicable scenario licence totals unknown", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Unknown total for200users over12months excluding VAT. No applicable Business Standard tariff is established from the conflicting headline/breakdown; Enterprise at1000+ is quote-only. No calculator-derived base floor or inferred discount is retained. Included managed-chat use is not separately billed by the token mix.", "evidenceIds": [] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Unknown total for1000users over12months excluding VAT. No applicable Business Standard tariff is established from the conflicting headline/breakdown; Enterprise at1000+ is quote-only. No calculator-derived base floor or inferred discount is retained. Included managed-chat use is not separately billed by the token mix.", "evidenceIds": [] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Unknown total for5000users over12months excluding VAT. No applicable Business Standard tariff is established from the conflicting headline/breakdown; Enterprise at1000+ is quote-only. No calculator-derived base floor or inferred discount is retained. Included managed-chat use is not separately billed by the token mix.", "evidenceIds": [] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Managed Business chat includes model usage subject to usage limits. ExtraUsage,workflow/API,Governance and customer-provider BYOK bills are separate. Missing applicable tariff/allowance components remain unknown; no proxy substitutes for vendor-billed usage.", "evidenceIds": [ "langdock:langdock:billing", "langdock:langdock:extra" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "Business Standard/BYOK applicable seat rate, Enterprise licence/deployment quote, workload-preserving overage and required modules/services are unknown. This prevents a verifiable EUR/CHF total.", "evidenceIds": [ "langdock:langdock:pricing-rev2", "langdock:langdock:billing" ] } ], "limitations": [ "ALM-14 shared cost assumptions v1.4, 2026-10-21:12months, list prices, excluding VAT;60/30/10 users at100/400/1500messages monthly,3000input+600output tokens/message. Only separately billed usage uses this token mix.", "ECB2026-10-20 EUR1=USD1.1215=CHF0.9237. Unknown base/variable components prevent totals; no silent conversion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:pricing-rev2", "langdock:langdock:billing", "langdock:langdock:extra", "langdock:langdock:ecb-fx" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public material supports product evaluation, but no unassisted business trial was established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex prospective customer evaluation; public demo path, no verified self-serve trial entitlement", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "unknown", "answer": "Is there a free tier for business use? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.", "evidenceIds": [] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unknown", "answer": "Is a self-serve business trial available? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.", "evidenceIds": [] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Do trials include SSO, connectors and admin features? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Public Glean pages route prospective customers to Get a demo; meaningful tenant provisioning may require commercial access. This is not proof that every trial is sales-only.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Core Suite/Enterprise Flex trial and evaluation entitlements were not publicly verified; a demo CTA is not proof of a mandatory sales gate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "productId": "langdock", "claimId": "langdock:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A seven-day self-serve business trial is advertised without a card.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "Terms describe a time-limited trial that ends automatically; permanent business free access is not established.", "evidenceIds": [ "langdock:langdock:terms" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "supported", "answer": "Seven days, no card, EUR 5 model credit and team invitations.", "evidenceIds": [ "langdock:langdock:pricing" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "Pricing says test all platform features, but enterprise deployments and optional enablement cannot be inferred; SAML/SCIM trial configuration was not run.", "evidenceIds": [ "langdock:langdock:pricing" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Base trial is self-serve; enterprise deployment and custom terms require an offer.", "evidenceIds": [ "langdock:langdock:billing" ] } ], "limitations": [ "free_tier: Terms describe a time-limited trial that ends automatically; permanent business free access is not established.", "trial_scope: Pricing says test all platform features, but enterprise deployments and optional enablement cannot be inferred; SAML/SCIM trial configuration was not run.", "sales_gate: Base trial is self-serve; enterprise deployment and custom terms require an offer." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:terms", "langdock:langdock:pricing", "langdock:langdock:billing" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Contract periods and fees depend on orders, with cancellation restricted during the subscription term.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex under Order Form and public Terms; seat commitments/prices and selected currency contractual", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "unknown", "answer": "What seat or spend minimum applies? Terms and pricing guides were checked; minimum seat/spend commitment and plan-specific currency invoicing remain unpriced.", "evidenceIds": [] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "partial", "answer": "Terms define Subscription Term through the Order Form. No universal monthly or annual term is specified.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Except contractual causes and remedies, customers cannot cancel during the subscription term; each order ends at expiry unless otherwise stated.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Terms default to USD or the currency in the order and allow Glean affiliates/resellers. CHF/EUR invoicing by a European entity was not confirmed.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified: public pricing units and consumption tables, but subscription fees, minimum commitments and purchased-credit prices need an order/quote.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price", "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements", "glean:glean:core-price", "glean:glean:flex-price" ] }, { "productId": "langdock", "claimId": "langdock:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Monthly/annual contract defaults and EUR invoices are public; some pricing representations conflict.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "Calculator starts at one user and Business supports up to1000; Enterprise/deployment minimums differ.", "evidenceIds": [ "langdock:langdock:pricing", "langdock:langdock:security" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Monthly or annual; annual offers 20% reduction on Standard tiers.", "evidenceIds": [ "langdock:langdock:billing" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Terms specify seven-day notice before monthly end, fourteen days before annual/multiyear end; automatic monthly/12-month renewals; notices by text/email or platform.", "evidenceIds": [ "langdock:langdock:terms" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Langdock GmbH invoices EUR excl tax; contract specifies market-rate conversion of provider foreign-currency charges. CHF invoices were not established.", "evidenceIds": [ "langdock:langdock:terms" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "partial", "answer": "Partially specified public rates and usage rules; Enterprise quote-only and headline/calculator rates differ.", "evidenceIds": [ "langdock:langdock:pricing", "langdock:langdock:billing" ] } ], "limitations": [ "minimum_commitment: Calculator starts at one user and Business supports up to1000; Enterprise/deployment minimums differ.", "local_invoicing: Langdock GmbH invoices EUR excl tax; contract specifies market-rate conversion of provider foreign-currency charges. CHF invoices were not established.", "transparency_class: Partially specified public rates and usage rules; Enterprise quote-only and headline/calculator rates differ." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:pricing", "langdock:langdock:security", "langdock:langdock:billing", "langdock:langdock:terms" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The hosted platform is provided under restricted commercial terms; public SDK licences are separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex proprietary hosted/managed Service under Terms; no public core-source licence inferred", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "supported", "answer": "Terms grant subscription access and prohibit deriving source code, modifying or redistributing the Service. This establishes a proprietary service contract, not an OSI licence for the platform.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "supported", "answer": "Terms prohibit removing proprietary notices and limit use to licensed users/orders; no numerical standard user cap is given.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Platform terms and the public gleanwork organization were checked; a complete component licence inventory or separate open/closed enterprise edition split was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "productId": "langdock", "claimId": "langdock:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial platform rights are proprietary and time-limited.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Terms grant a nonexclusive/nontransferable contract-term right, not an OSI source licence. Component-level connector/client licences are not enumerated.", "evidenceIds": [ "langdock:langdock:terms" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "Terms prohibit removing proprietary notices and reselling platform access; admin branding options do not transfer platform IP.", "evidenceIds": [ "langdock:langdock:terms" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unknown. A public component-by-component source licence/current revision and distinct open/closed enterprise edition mapping were not established.", "evidenceIds": [] } ], "limitations": [ "licence_type: Terms grant a nonexclusive/nontransferable contract-term right, not an OSI source licence. Component-level connector/client licences are not enumerated.", "branding_restrictions: Terms prohibit removing proprietary notices and reselling platform access; admin branding options do not transfer platform IP.", "Unverified enterprise_features_closed: A public component-by-component source licence/current revision and distinct open/closed enterprise edition mapping were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:terms" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Workflow agent configurations are portable as JSON; full tenant chat/knowledge export remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Governance import/export in seat; limited Auto ZIP export and complete organization exit separately unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "unknown", "answer": "Can admins export all chats? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.", "evidenceIds": [] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "supported", "answer": "Workflow-mode agent configuration exports to JSON and imports into another deployment; missing target tools must be reconfigured. Auto-mode ZIP export is limited availability for admins.", "evidenceIds": [ "glean:glean:builder", "glean:glean:r2-core-entitlements" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "unknown", "answer": "Can knowledge bases and their sources be exported? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.", "evidenceIds": [] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "supported", "answer": "Workflow exports use JSON; limited Auto exports contain spec.yaml and instructions.md in ZIP. Admin logs have CSV export.", "evidenceIds": [ "glean:glean:builder", "glean:glean:audit", "glean:glean:r2-core-entitlements" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "unknown", "answer": "How long can data be retrieved after termination? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Core Suite includes agent import/export, but limited Auto ZIP rollout and complete tenant-export entitlements remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:builder", "glean:glean:r2-core-entitlements", "glean:glean:audit" ] }, { "productId": "langdock", "claimId": "langdock:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise dedicated resource/configuration and conversation-content APIs document exports. A complete source/index/ACL workspace exit bundle has not been established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-26", "plan": "Enterprise dedicated deployment: administrative and resource APIs plus separately enabled Compliance API; Business Cloud outside this finding", "addOns": [ "Dedicated Enterprise deployment and relevant API scopes; Compliance API deployment enablement" ], "deploymentMode": "dedicated-instance", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" }, { "id": "api", "name": "Langdock public APIs and agent MCP server", "type": "api" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "The dedicated-deployment Compliance API documents paginated conversation/message exports. include_message_content=true adds messages; both it and include_action_results=true add tool arguments and outputs. A scoped key is required. Cloud workspaces need separate enablement and no Business Cloud entitlement is inferred.", "evidenceIds": [ "langdock:langdock:compliance-rev2-20261026" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "partial", "answer": "Agent API Get/Create migration exports configuration; attachments/skills must be handled separately and some fields/ownership do not transfer.", "evidenceIds": [ "langdock:langdock:migration" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "Knowledge Folder API can retrieve/list files; a complete original-source/index/ACL export bundle was not demonstrated.", "evidenceIds": [ "langdock:langdock:knowledge", "langdock:langdock:knowledge-20261026" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Agent and Compliance API JSON plus usage CSV/JSON are documented; this is not a one-click complete workspace export.", "evidenceIds": [ "langdock:langdock:compliance-rev2", "langdock:langdock:migration", "langdock:langdock:exports", "langdock:langdock:exports-20261026" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "supported", "answer": "DPA permits exports during contract and until deletion, which occurs no later than30 days after termination subject to legal retention.", "evidenceIds": [ "langdock:langdock:dpa" ] } ], "limitations": [ "Configuration/file APIs are separate from conversation export. Dedicated Compliance API availability does not establish a Business Cloud entitlement." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "langdock:langdock:compliance-rev2", "langdock:langdock:migration", "langdock:langdock:knowledge", "langdock:langdock:exports", "langdock:langdock:dpa", "langdock:langdock:compliance-rev2-20261026", "langdock:langdock:migration-20261026", "langdock:langdock:knowledge-20261026", "langdock:langdock:exports-20261026", "langdock:langdock:dpa-20261026" ] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Support tiers are documented; a credited 99.9% SLA applies only to paid Premium Support.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "The support portal is the channel eligible for response targets; Standard Support is included and Premium paid. Other channels do not have trackable SLA response times.", "evidenceIds": [ "glean:glean:sla" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "partial", "answer": "The SLA explicitly provides a Japanese support option for Japan and names California/Bangalore operations; German/French/Italian language commitments were not established.", "evidenceIds": [ "glean:glean:sla" ] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "unknown", "answer": "Is there a DACH or Swiss entity, team or partner? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established.", "evidenceIds": [] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "supported", "answer": "Paid Premium Support has 99.9% monthly uptime. Credits are 10% below 99.9% down to 99.0%, and 20% below 99.0%, subject to exclusions and claim deadlines.", "evidenceIds": [ "glean:glean:sla" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "unknown", "answer": "Is there a public status page with history? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sla" ] }, { "productId": "langdock", "claimId": "langdock:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Berlin vendor support, public status history and a 99% monthly availability term are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Support email is documented; Enterprise has custom account management/support, and rollout programmes have shared Teams/Slack channels.", "evidenceIds": [ "langdock:langdock:billing", "langdock:langdock:playbook" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "partial", "answer": "The imprint says users and authorities can contact support@langdock.com in German and English. It does not specify contractual French or Italian support, hours or response times.", "evidenceIds": [ "langdock:langdock:imprint-20261026" ] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "supported", "answer": "Langdock GmbH contracts from Berlin, Germany.", "evidenceIds": [ "langdock:langdock:terms" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "partial", "answer": "Terms promise at least99% monthly availability with defined exclusions and up to5h scheduled maintenance/month. Statutory remedy/credit procedure exists, but no fixed percentage-credit schedule is published.", "evidenceIds": [ "langdock:langdock:terms" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "supported", "answer": "Public status separates app/API/Workflow/Integration history.", "evidenceIds": [ "langdock:langdock:status" ] } ], "limitations": [ "support_channels: Support email is documented; Enterprise has custom account management/support, and rollout programmes have shared Teams/Slack channels.", "uptime_sla: Terms promise at least99% monthly availability with defined exclusions and up to5h scheduled maintenance/month. Statutory remedy/credit procedure exists, but no fixed percentage-credit schedule is published.", "Unverified support_languages: Contractual DE/FR/IT support languages, full hours/timezone and dedicated response/credit schedules were not established." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "langdock:langdock:billing", "langdock:langdock:playbook", "langdock:langdock:terms", "langdock:langdock:status", "langdock:langdock:imprint-20261026", "langdock:langdock:terms-20261026", "langdock:langdock:status-20261026" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "glean", "claimId": "glean:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public training and templates exist; exact onboarding-service entitlements and prices remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Library/templates and public Academy links; contracted onboarding and Premium Support separately scoped", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Glean documentation links self-paced Agent Builder training through Glean Academy; German/French/Italian course availability was not established.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "The internal Agent library and documented templates support reusable role/task examples.", "evidenceIds": [ "glean:glean:library", "glean:glean:r2-core-entitlements" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Premium Support is priced separately under the SLA. The legal index directly lists the Technical Services Addendum and named Outcomes Packages. Those listings do not establish included onboarding or complete professional-services fees.", "evidenceIds": [ "glean:glean:sla", "glean:glean:r3-legal-index", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Exact Academy access, included onboarding, language coverage and support/professional-services entitlement under the customer Order Form remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:library", "glean:glean:sla", "glean:glean:r3-legal-index" ] }, { "productId": "langdock", "claimId": "langdock:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Rollout support starts at 250 licences; public learning material and champion guidance are available.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Chat & Agents; included models unless BYOK or Enterprise is explicitly named", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU default, with admin-enabled global model exceptions", "os": [], "surfaces": [ { "id": "web", "name": "Langdock hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "partial", "answer": "Dedicated rollout/workshops/shared channels are available from250 seats; exact included versus chargeable services depends on contract.", "evidenceIds": [ "langdock:langdock:playbook" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Public workshops have recordings/slides; the complete delivery-language and included-live-training matrix is not specified.", "evidenceIds": [ "langdock:langdock:training" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Playbook recommends role-specific prompts/agents and gives structured use-case discovery material.", "evidenceIds": [ "langdock:langdock:playbook" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "supported", "answer": "Playbook includes department champions, follow-ups, hackathons and AI challenges.", "evidenceIds": [ "langdock:langdock:playbook" ] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Enterprise custom onboarding/support is quote-based; public per-workshop fees were not found.", "evidenceIds": [ "langdock:langdock:billing" ] } ], "limitations": [ "onboarding_service: Dedicated rollout/workshops/shared channels are available from250 seats; exact included versus chargeable services depends on contract.", "user_training: Public workshops have recordings/slides; the complete delivery-language and included-live-training matrix is not specified.", "service_cost: Enterprise custom onboarding/support is quote-based; public per-workshop fees were not found." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "langdock:langdock:playbook", "langdock:langdock:training", "langdock:langdock:billing" ] } ] } ], "sources": [ { "id": "glean:glean:models", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/llms", "title": "Supported LLMs", "locator": "Supported models; availability by hosting environment and provider", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Model Hub lists text and image models, manual choice and Auto routing, with provider availability dependent on key and cloud." }, { "id": "glean:glean:key-matrix", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/llm-key-feature-availability", "title": "Feature availability by LLM key, provider, and cloud", "locator": "Provider and feature matrices", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Key restricts cloud-provider routes and excludes Meeting Notes and podcast artifacts; some defaults must use the same provider." }, { "id": "glean:glean:uploads", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/file-upload", "title": "Upload files in Assistant", "locator": "Formats; upload limits; security; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Uploads support Office documents, PDFs, images and text, with context-dependent file caps and OCR prerequisite." }, { "id": "glean:glean:r2-core-entitlements", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-core-suite-pricing", "title": "Glean Core Suite entitlements and Model Hub rates", "locator": "Seat capabilities, surfaces, APIs, Model Hub Usage and rate table updated10/20/2026", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Core Suite separates included platform seats from Model Hub usage, names client/API surfaces, and publishes token rates." }, { "id": "glean:glean:r3-october-rollout-migration", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/releases/2026-10-15-october-release", "title": "October 15, 2026 release, version 563", "locator": "AI & Model Updates, Auto mode policies; Deprecations & Sunsets, OpenAI Web Search", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-21", "finding": "Auto policies require rollout opt-in from October 15 with GA scheduled October 29; Brave is the new search default and existing OpenAI search migrates from October 19." }, { "id": "langdock:langdock:models", "productId": "langdock", "kind": "vendor-claimed", "url": "https://langdock.com/models", "title": "AI Models | Langdock", "locator": "Provider tables", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public model table lists current text models and EUR metered prices." }, { "id": "langdock:langdock:model-guide", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/models-and-limits/models.md", "title": "Model Guide", "locator": "Selecting a Model, Auto and Thinking", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users select models or Auto routing; reasoning levels vary by model." }, { "id": "glean:glean:deprecation", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/model-deprecation", "title": "Model deprecation", "locator": "Customer Key notice schedule; deprecated models", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Key deprecation emails are specified at 60 and 15 days, with removal and replacement behavior." }, { "id": "glean:glean:release", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/releases/2026-10-15-october-release", "title": "October 15, 2026 release notes", "locator": "Release entry", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-21", "finding": "Glean publishes dated release notes covering product and model changes." }, { "id": "langdock:langdock:changes", "productId": "langdock", "kind": "documented", "url": "https://langdock.com/changelog", "title": "Product Changelog | Langdock", "locator": "13 October 2026 model release; 15/10 September feature releases", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated releases document model additions, desktop apps and per-agent confirmations." }, { "id": "glean:glean:r2-flex-entitlements", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-enterprise-flex-pricing", "title": "Glean Enterprise Flex entitlements", "locator": "Seats, Developer Tools, Platform, Protect+ and Premium Support", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Flex separates seat allowances, metered client APIs/agent runs, included platform governance and annual Protect+/support add-ons." }, { "id": "glean:glean:r2-auto-policy-and-cloud-conflict", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/configure-llms", "title": "Configure LLMs in the Model Hub", "locator": "Auto policies; AWS Vertex note; provider setup headings", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Balanced is the default Auto policy with per-request model choice; the AWS Vertex note conflicts with the supported-provider matrix and GCP-only Vertex setup heading." }, { "id": "langdock:langdock:billing", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/billing/pricing.md", "title": "https://docs.langdock.com/en/admin/billing/pricing.md", "locator": "Products, volume tiers, Enterprise and API", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business covers up to 1000 users, BYOK separates model costs, workflows/API are metered and Enterprise is quoted." }, { "id": "langdock:langdock:byok", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/byok/byok.md", "title": "https://docs.langdock.com/en/admin/byok/byok.md", "locator": "Options, requirements, setup and usage export", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "BYOK replaces completion, embedding and image routes; missing model categories break relevant features." }, { "id": "langdock:langdock:byok-routes", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/byok/setup-guides.md", "title": "Setup Guides", "locator": "Provider setup tabs and OpenAI-compatible endpoints", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Named BYOK routes include cloud providers, Vercel Gateway and self-hosted OpenAI-compatible HTTPS endpoints." }, { "id": "langdock:langdock:research", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/chat/tools/deep-research.md", "title": "Deep Research", "locator": "Model configuration, limitations and usage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Deep Research creates cited public-web reports and has a 15-per-30-days cap for standard keys." }, { "id": "glean:glean:r4-open-model-inference", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/open-models-by-region", "title": "Glean open models by region", "locator": "Creator-region controls; Operational details", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Universal Model Key open models are served through LLM providers under zero-retention agreements. Creator-region grouping is not inference location; the page states these models are hosted in the US." }, { "id": "langdock:langdock:terms", "productId": "langdock", "kind": "documented", "url": "https://langdock.com/terms", "title": "Terms of Use | Langdock", "locator": "Sections 6/7/9/12/15/16/19 and Appendix 1", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Terms 2.1 prohibit training and describe provider-specific residency and retention agreements, proprietary use rights and contract defaults." }, { "id": "langdock:langdock:byok-models", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/byok/adding-models.md", "title": "How to add your own models", "locator": "Custom model setup and deployment configuration", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure completion, image and embedding models, deployments, capability flags and USD accounting rates." }, { "id": "glean:glean:model-controls", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/model-exclusion", "title": "Exclude or restrict models", "locator": "Department and team allow-lists; premium-model toggle", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can restrict eligible models by department or IdP group, but default models cannot be restricted and hiding premium pickers does not block Auto." }, { "id": "glean:glean:model-config", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/configure-llms", "title": "Configure LLMs in the Model Hub", "locator": "Default models and Auto mode policies", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure default models and department Auto policies." }, { "id": "glean:glean:restrictions", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/content-restrictions", "title": "Restrict LLM access to content", "locator": "Exclusion and inclusion rules", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can exclude connectors, containers and documents from LLM use; changes may take up to one hour." }, { "id": "glean:glean:limits", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/usage/set-usage-limits-and-alerts", "title": "Set usage limits and alerts", "locator": "Enforcement; organization, user, team and agent limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Core Suite and Enterprise Flex limits can alert or block later billable usage after the current run finishes; team defaults are not pooled budgets." }, { "id": "langdock:langdock:pricing", "productId": "langdock", "kind": "vendor-claimed", "url": "https://langdock.com/pricing", "title": "Pricing Plans | Langdock", "locator": "Chat & Agents, price breakdown, add-ons and API", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business headline prices, annual discounts, workflow packages and Governance promotion are public." }, { "id": "langdock:langdock:workspace", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/workspace/workspace.md", "title": "Workspace Settings", "locator": "Product Settings, Models, Analytics and Customizations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Workspace settings define retention, model defaults, EU-only default enablement, analytics and product controls." }, { "id": "langdock:langdock:limits", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/models-and-limits/fair-usage-policy.md", "title": "Usage Limits", "locator": "Usage windows and exhaustion", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Five-hour and weekly usage windows trigger extra usage or a fallback; spam protection caps 250 messages per three hours." }, { "id": "langdock:langdock:extra", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/manage-usage/extra-usage.md", "title": "Extra Usage", "locator": "Enabling extra usage, spend limits and API exceptions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Extra usage has workspace/plan/user caps and fallback behavior with possible final-response overshoot." }, { "id": "glean:glean:analysis", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/data-analysis/about-data-analysis", "title": "Data analysis overview", "locator": "Known limitations; code interpreter security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Uploaded spreadsheets can be analyzed in per-session sandboxes; indexed files can be truncated, and abuse-flagged files may be retained up to 30 days." }, { "id": "langdock:langdock:files", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/troubleshooting/faq/supported-file-types.md", "title": "Which file types does Langdock support?", "locator": "Format/size tables and processing limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Supported files have different type-specific size limits and processing restrictions." }, { "id": "langdock:langdock:file-count", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/troubleshooting/faq/file-limit.md", "title": "What are the file limits in the chat and in agents?", "locator": "Chat and agent attachment limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Web message uploads allow 50 files, mobile five; agent knowledge and knowledge bases have separate limits." }, { "id": "langdock:langdock:retrieval", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/guides/knowledge/knowledge-basics.md", "title": "Knowledge Basics", "locator": "Direct context and embedding search", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Direct file previews differ from semantic search over 2000-character chunks, returning up to 50 passages." }, { "id": "glean:glean:projects", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/knowledge/projects/how-projects-work", "title": "Organize content with Projects", "locator": "Create; sharing; access; migration", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Projects persist chats and documents, are private by default and replace Collections through a gradual rollout." }, { "id": "langdock:langdock:knowledge", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/library/knowledge-bases.md", "title": "Knowledge bases", "locator": "Creation, sharing, limits and agent use", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Persistent shareable knowledge bases accept up to 1000 text documents, search chunks and attach to agents." }, { "id": "langdock:langdock:agents", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/agents/configuration.md", "title": "Agent Configuration", "locator": "Agent configuration, knowledge and source restriction", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents combine instructions, files, folders, models, actions, skills and subagents, with optional source-access restrictions." }, { "id": "glean:glean:deploy", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/get-started/prepare/about-deployment", "title": "Glean deployment models", "locator": "Glean Hosted; Customer Hosted; comparison table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Both modes use single-tenant infrastructure operated by Glean; Customer Hosted runs in customer GCP or AWS accounts with Glean support access." }, { "id": "glean:glean:connectors", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors", "title": "Connectors hub", "locator": "Native connector catalog", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The official catalog lists M365, Google, Atlassian and other business-system connectors." }, { "id": "glean:glean:sharepoint", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/sharepoint/about", "title": "SharePoint overview", "locator": "Access patterns; permissions and security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SharePoint supports indexed and live retrieval; indexing uses certificate-based application permissions and admin consent." }, { "id": "glean:glean:onedrive", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/onedrive/about", "title": "OneDrive overview", "locator": "Access patterns; permissions and security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "OneDrive offers indexed and live search under the Microsoft 365 parent connector, with certificate-based application permissions." }, { "id": "glean:glean:outlook", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/outlook/about", "title": "Outlook overview", "locator": "Connector overview", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Outlook connector supports access to Outlook content through Glean." }, { "id": "glean:glean:teams-connector", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/teams/about", "title": "Teams overview", "locator": "Supported content; permissions and security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Teams indexes channels and optionally private and meeting chats, with mirrored membership checked at query time." }, { "id": "glean:glean:drive", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/gdrive/about", "title": "Google Drive overview", "locator": "Permissions; crawling and updates", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Drive content and permissions are indexed with directory delegation; documented activity and group-sync schedules are distinct." }, { "id": "glean:glean:gmail", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/gmail/about", "title": "Gmail overview", "locator": "Indexed content and scope", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Gmail has indexed search with source-specific crawl scope and controls." }, { "id": "glean:glean:gateway", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/platform/mcp/external-gateway-tools", "title": "Set up external tools with MCP Gateway", "locator": "Prerequisites; external servers; access control", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins proxy external MCP servers and custom tools with role and group controls and OAuth 2.1." }, { "id": "langdock:langdock:sync", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/guides/integrations/folder-sync.md", "title": "Folder Sync", "locator": "Setup, permission checks, sync behavior and owner removal", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Daily folder sync supports SharePoint, OneDrive, Drive and Confluence, with real-time user access checks." }, { "id": "langdock:langdock:integrations", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/integrations/integration-directory.md", "title": "Integration Directory", "locator": "Native integration directory", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The native directory lists Microsoft, Google, Atlassian, CRM, BI, vector search, DeepL and audio integrations." }, { "id": "langdock:langdock:mcp", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/guides/integrations/mcp/mcp.md", "title": "Model Context Protocol (MCP)", "locator": "Transports, authentication and tool confirmation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "MCP clients support Streamable HTTP/SSE and several authentication types; new tools do not require confirmation by default." }, { "id": "glean:glean:r4-purview-label-redlist", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/protect/sensitive-findings/restrict-content-via-sensitivity-labels", "title": "Glean O365 sensitivity-label restrictions", "locator": "Glean Protect+; setup; label-processing FAQ", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Protect+ can exclude SharePoint/OneDrive items by Purview label priority. Glean configures the redlist after account-team enablement; initial full crawl and later recrawls govern propagation. Teams message text is excluded." }, { "id": "langdock:langdock:labels", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/manage-integrations/sensitivity-label-policy.md", "title": "Sensitivity Label Policy", "locator": "Availability, enforcement, exceptions and unsupported areas", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A request-enabled Purview label policy filters supported integrations, with documented actions and upload exceptions." }, { "id": "langdock:langdock:actions", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/manage-integrations/manage-action-access.md", "title": "Manage Action Access", "locator": "Access settings and native-action exception", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins share integrations and actions with users/groups/API keys; native core actions cannot be disabled." }, { "id": "glean:glean:language", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/features/glean-language-support", "title": "Glean language support", "locator": "Language support matrix; cross-language warning", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "German, French, Italian and English end-user UIs are listed; cross-language retrieval is early access and admin setup is not localized." }, { "id": "glean:glean:research", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/deep-research", "title": "Use Deep Research", "locator": "Key modes; citations; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Deep Research creates cited read-only reports from company sources and Brave web search; key modes differ." }, { "id": "glean:glean:sharing", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/chat-sharing", "title": "Share chats", "locator": "Viewer controls; uploaded files; retention note", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Viewer chat sharing describes citation redaction and states a fixed 30-day duration." }, { "id": "glean:glean:memory", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/memory-personalization", "title": "Memory and personalization", "locator": "Saved and learned memories; user controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users can manage saved and learned memory in settings and chat." }, { "id": "glean:glean:memory-admin", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/memory-personalization", "title": "Configure memory settings", "locator": "Configure memory; billing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can disable learned memory but not user-controlled saved memory; pricing differs for legacy customers." }, { "id": "langdock:langdock:chat", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/chat/functionalities.md", "title": "Basic Chat functionalities", "locator": "Model selector and tool availability", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Chat supports model selection and governed tools; memory, deep research and agent tool conditions differ." }, { "id": "langdock:langdock:account", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/account/account.md", "title": "Account Settings", "locator": "Preferences, shared chats, custom instructions and memory", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Account settings include five UI languages, personal controls and temporary 72-hour Support sharing." }, { "id": "langdock:langdock:memory", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/chat/tools/memory.md", "title": "Memory", "locator": "Availability, management and limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Memory works in regular chats only, with a 50-memory cap and view/edit/delete controls." }, { "id": "glean:glean:builder", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/agent-builder", "title": "Agent Builder", "locator": "Instructions, tools and models; import and export", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents combine configured steps and models; Workflow JSON export is generally available while Auto ZIP export has limited availability." }, { "id": "glean:glean:agent-sharing", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/sharing-permissions", "title": "Sharing and permissions", "locator": "Agent sharing permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents have controlled sharing and edit access." }, { "id": "glean:glean:library", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/agent-library", "title": "Agent library", "locator": "Browse and discover agents", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users discover and run accessible agents through the internal library." }, { "id": "glean:glean:agents", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/how-agents-work", "title": "How agents work", "locator": "Auto and Workflow modes; tools; steps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents support dynamic tool use and structured steps, loops and branches." }, { "id": "glean:glean:groups", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/roles/group-based-permissions", "title": "Group-based permissions", "locator": "Supported providers; sync behavior; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean syncs Entra, Google and Okta group membership with integration-dependent timing; feature flag controls group-derived roles." }, { "id": "glean:glean:roles", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/roles/admin-roles", "title": "Administrator Roles", "locator": "Role matrix", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Setup Admin, Admin, Super Admin and specialized moderators have distinct permissions." }, { "id": "glean:glean:sunset", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/sunset", "title": "Product and feature retirements", "locator": "Embedded support integrations; Prompt Library; legacy billing dashboard", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The retirement page records November 13, 2026 end of Glean Assist embedded integrations, past Prompt Library migration and legacy billing-dashboard removal." }, { "id": "langdock:langdock:roles", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/workspace/roles.md", "title": "Roles and extra permissions", "locator": "System roles, custom roles and group permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "System roles, up to five custom roles and delegated group permissions are configurable." }, { "id": "glean:glean:oauth", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/actions/setup-actions/choose-central-or-custom-oauth", "title": "OAuth options for tools", "locator": "Central and custom OAuth", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Connector tools support Glean-managed or customer OAuth applications." }, { "id": "glean:glean:r3-microsoft-write-confirmation", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/generate-files-from-templates", "title": "Create Microsoft 365 files", "locator": "Recommended agent instructions, Human approval", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Interactive-agent builders can require write confirmation by disabling Run without user confirmation; confirmation is configurable." }, { "id": "glean:glean:web", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/tools/setup-tools/web-search-tools-setup", "title": "Web Search tools setup", "locator": "Providers; surface enablement; data sent", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure OpenAI, Brave or Google search tools and publish them to selected Glean interfaces." }, { "id": "langdock:langdock:web", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/chat/tools/web-search.md", "title": "Web Search", "locator": "Search behavior and source inspection", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Web search returns inspectable citations and has a separate open-URL tool." }, { "id": "glean:glean:triggers", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/triggers", "title": "Types of agent triggers", "locator": "Content and schedule triggers", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents can start from messages, forms, connected-system content changes and schedules, subject to admin access." }, { "id": "langdock:langdock:workflows", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/workflows/introduction.md", "title": "Introduction to Workflows", "locator": "Introduction and activation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Workflows chain agents, integrations and logic with form, schedule and event triggers after admin activation." }, { "id": "glean:glean:office-output", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/generate-files-from-templates", "title": "Create Microsoft 365 files with agents", "locator": "Word, Excel and PowerPoint; template limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enabled tools create Office files, with limitations on arbitrary templates and output fidelity." }, { "id": "glean:glean:r4-cancellation-release", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/releases/2026-10-15-october-release", "title": "Glean October 15 release notes", "locator": "Canceled Assistant responses now stop cleanly", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-26", "finding": "Canceling or interrupting an Assistant response also stops tool calls and background tasks started by that response. This is a documented Assistant run behavior, not a tested universal stop guarantee." }, { "id": "langdock:langdock:hitl", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/workflows/fundamentals/human-in-the-loop.md", "title": "Human in the Loop", "locator": "Approval and action confirmation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Workflow runs can pause for editor approval or per-action confirmation." }, { "id": "langdock:langdock:excel", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/microsoft-add-ins/excel.md", "title": "Excel Add-in", "locator": "Install, workbook operations and edit permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Excel add-in reads and writes workbooks with default edit confirmation and named version prerequisites." }, { "id": "langdock:langdock:outlook-rev2", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/microsoft-add-ins/outlook.md", "title": "Outlook Add-in", "locator": "Installation and Exchange Online prerequisites; edit permissions; HTTP200 Markdown re-read2026-10-21", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Outlook add-in requires workspace-admin access and Exchange Online; edits ask by default and sending requires an explicit requested and confirmed action." }, { "id": "langdock:langdock:outlook-marketplace", "productId": "langdock", "kind": "vendor-claimed", "url": "https://marketplace.microsoft.com/en-us/product/WA200011534?tab=Overview", "title": "Langdock for Outlook, by Langdock GmbH", "locator": "Overview and eligibility sentence", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Vendor listing offers the add-in to every paid Langdock plan and trials, with draft review before sending." }, { "id": "langdock:langdock:outlook-rev2-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/microsoft-add-ins/outlook.md", "title": "Outlook Add-in", "locator": "Installation and Exchange Online prerequisites; edit permissions; HTTP200 Markdown re-read2026-10-21", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The Outlook add-in requires workspace-admin access and Exchange Online; edits ask by default and sending requires an explicit requested and confirmed action." }, { "id": "langdock:langdock:pricing-20261026", "productId": "langdock", "kind": "vendor-claimed", "url": "https://langdock.com/pricing", "title": "Pricing Plans | Langdock", "locator": "Chat & Agents, price breakdown, add-ons and API", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Business headline prices, annual discounts, workflow packages and Governance promotion are public." }, { "id": "langdock:langdock:changes-20261026", "productId": "langdock", "kind": "documented", "url": "https://langdock.com/changelog", "title": "Product Changelog | Langdock", "locator": "13 October 2026 model release; 15/10 September feature releases", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Dated releases document model additions, desktop apps and per-agent confirmations." }, { "id": "langdock:langdock:outlook-admin-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/manage-integrations/add-in-setup-guides/outlook.md", "title": "Outlook Add-in setup", "locator": "Availability and access settings", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admins set Outlook add-in access to Nobody, Everyone or Specific members and groups; Outlook Email and Calendar integrations have separate access/scopes." }, { "id": "langdock:langdock:agents-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/agents/configuration.md", "title": "Agent Configuration", "locator": "Agent configuration, knowledge and source restriction", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Agents combine instructions, files, folders, models, actions, skills and subagents, with optional source-access restrictions." }, { "id": "langdock:langdock:research-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/chat/tools/deep-research.md", "title": "Deep Research", "locator": "Model configuration, limitations and usage", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Deep Research creates cited public-web reports and has a 15-per-30-days cap for standard keys." }, { "id": "langdock:langdock:hitl-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/workflows/fundamentals/human-in-the-loop.md", "title": "Human in the Loop", "locator": "Approval and action confirmation", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Workflow runs can pause for editor approval or per-action confirmation." }, { "id": "langdock:langdock:mcp-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/guides/integrations/mcp/mcp.md", "title": "Model Context Protocol (MCP)", "locator": "Transports, authentication and tool confirmation", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "MCP clients support Streamable HTTP/SSE and several authentication types; new tools do not require confirmation by default." }, { "id": "langdock:langdock:excel-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/microsoft-add-ins/excel.md", "title": "Excel Add-in", "locator": "Install, workbook operations and edit permissions", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The Excel add-in reads and writes workbooks with default edit confirmation and named version prerequisites." }, { "id": "glean:glean:mcp", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/platform/mcp/about", "title": "About Glean MCP server", "locator": "Server capabilities; authentication", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean exposes enterprise search, chat, documents and agents to external hosts through MCP." }, { "id": "glean:glean:core-price", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-core-suite-pricing", "title": "Glean Core Suite", "locator": "Seat fee; Model Hub Usage; provider rate table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Core Suite combines per-user monthly licensing with committed Model Hub consumption; the seat amount is not given." }, { "id": "langdock:langdock:mcp-server", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/guides/integrations/mcp/langdock-agent-mcp-server.md", "title": "Langdock Agent MCP Server", "locator": "Endpoint, authentication and tools", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A public MCP endpoint exposes workspace agents under Agent API scope." }, { "id": "glean:glean:mobile", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/features/mobile", "title": "iOS and Android", "locator": "SSO prerequisites; Intune MAM", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Mobile clients use enterprise SSO and integrate with Intune App Protection." }, { "id": "glean:glean:surfaces", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/apps/choose-where-to-use-glean", "title": "Choose where to use Glean", "locator": "Surface table; browser; desktop; extension", "sourceDate": "2026-10-19", "retrievedAt": "2026-10-21", "finding": "Glean has web, desktop, extension and embedded access points." }, { "id": "glean:glean:voice", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/real-time-voice", "title": "Use real-time voice", "locator": "Where to access; privacy; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Real-time voice works on web, desktop and mobile; raw audio streams to the configured model provider while transcripts follow chat retention." }, { "id": "langdock:langdock:desktop-rev2", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/desktop-app/deploy.md", "title": "Enterprise Guide for Langdock Desktop", "locator": "Windows machine-wide MSIX/Intune; macOS PKG/DMG/Jamf/Kandji; HTTP200 Markdown re-read2026-10-21", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Managed desktop rollout supports machine-wide Windows packages and signed/notarized macOS installers; these installation instructions do not change subscription entitlements." }, { "id": "langdock:langdock:mobile-rev2", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/mobile-app/introduction.md", "title": "Mobile App", "locator": "Download routes", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "HTTP200 Markdown introduction links official Apple App Store and Google Play mobile clients." }, { "id": "langdock:langdock:desktop-product", "productId": "langdock", "kind": "vendor-claimed", "url": "https://langdock.com/products/desktop", "title": "Langdock Desktop", "locator": "Downloads and Q&A", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Windows/macOS desktop clients use the same workspace and approved models as web." }, { "id": "langdock:langdock:mobile-product", "productId": "langdock", "kind": "vendor-claimed", "url": "https://langdock.com/mobile", "title": "Langdock Mobile", "locator": "App Store/Google Play links and Q&A", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Vendor mobile page offers iOS/Android clients using the workspace-approved models." }, { "id": "glean:glean:teams-app", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/platform/embedded-integrations/glean-in-teams/glean-in-microsoft-teams--admin-guide", "title": "Glean in Microsoft Teams: Admin guide", "locator": "Installation prerequisites and deployment", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Microsoft Teams app requires tenant admin setup and consent." }, { "id": "langdock:langdock:teams", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/guides/chatbots/teams-bot.md", "title": "How to use the Teams Bot", "locator": "Private chats, channels and admin install", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Teams has personal bot chats and channel threads with team participation." }, { "id": "langdock:langdock:teams-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/guides/chatbots/teams-bot.md", "title": "How to use the Teams Bot", "locator": "Installation note; Two Ways to Use the Teams Bot; Private Chat; Using Langdock in Channels; Limitations", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The public Markdown guide was retrieved with HTTP 200. A workspace admin installs the Teams app, which supports private bot chat and channel threads using @Langdock; it is separate from the web chat history." }, { "id": "langdock:langdock:editor", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/chat/document-editor.md", "title": "Document Editor", "locator": "Editor, AI edits, export and limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Document Editor replaces Canvas and exports Markdown, Word and PDF; imported Word/PDF cannot be edited directly there." }, { "id": "glean:glean:images", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/image-generation", "title": "Image Generation in Glean", "locator": "Model choice; editing; admin controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean generates and edits images using enabled image models, independently of the text model." }, { "id": "glean:glean:terms", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/terms", "title": "Glean Terms of Service v5Jun2026", "locator": "Sections 1, 2, 5, 12 and 13", "sourceDate": "2026-06-05", "retrievedAt": "2026-10-21", "finding": "The contract defines customer-cloud hosting, restricted proprietary access, order-specific fees, termination deletion and New York governing law." }, { "id": "glean:glean:ai-addendum", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/ai-addendum", "title": "Glean AI Addendum v5Jun2026", "locator": "Sections 3 and 4", "sourceDate": "2026-06-05", "retrievedAt": "2026-10-21", "finding": "No-training commitments and Glean-key zero-day retention have legal and trust-and-safety exceptions; Customer Key responsibilities remain with the customer." }, { "id": "langdock:langdock:images", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/chat/tools/image-generation.md", "title": "Image Generation", "locator": "Generating images and model choice", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Chat invokes configured image-generation models with a user model selector." }, { "id": "langdock:langdock:analysis", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/guides/data-analysis.md", "title": "Using Langdock for Data Analysis", "locator": "Analysis procedure and outputs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Tabular analysis produces charts and downloadable spreadsheet and document formats." }, { "id": "glean:glean:team-chat", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/team-chat", "title": "Team chat", "locator": "How permissions work; behavior and limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Beta shared Editor chats run each request as its author but expose already-generated answers to all participants." }, { "id": "langdock:langdock:projects", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/chat/projects.md", "title": "Projects", "locator": "Project sharing and permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Shared projects expose all project chats/files to members and can be shared with users/groups, not the whole workspace." }, { "id": "glean:glean:accessibility", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/about/accessibility", "title": "Accessibility Statement", "locator": "Conformance status", "sourceDate": "2026-09-25", "retrievedAt": "2026-10-21", "finding": "Glean says a VPAT 2.5 ACR covering WCAG 2.0, 2.1 and 2.2 A/AA is available through its trust center." }, { "id": "glean:glean:sso", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/sso/about", "title": "About Glean SSO", "locator": "Mandatory SSO; identity providers; access controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SSO is mandatory through OIDC or SAML; identity-provider policies enforce authentication conditions." }, { "id": "langdock:langdock:saml", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/security/saml/saml.md", "title": "https://docs.langdock.com/en/admin/security/saml/saml.md", "locator": "Checklist, supported IdPs, external authentication and MFA", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SAML 2.0 requires a verified domain; MFA comes from the IdP rather than standalone Langdock MFA." }, { "id": "langdock:langdock:scim", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/security/scim/scim.md", "title": "https://docs.langdock.com/en/admin/security/scim/scim.md", "locator": "Overview and prerequisites", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SCIM 2.0 supports Entra provisioning after SAML setup and domain verification." }, { "id": "langdock:langdock:scim-entra", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/security/scim/entra.md", "title": "https://docs.langdock.com/en/admin/security/scim/entra.md", "locator": "Target Object Actions and optional group synchronization", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Entra target actions control provisioning/deactivation and group synchronization." }, { "id": "langdock:langdock:leaver", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/manage-agents/unassign-agents.md", "title": "Unassign Agents", "locator": "Unassigned agents and reassignment", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents whose owner is deactivated keep functioning but cannot be edited until reassigned." }, { "id": "glean:glean:users", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/roles/manage-users", "title": "Managing Users", "locator": "Member permissions; sign out all sessions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins assign roles and feature permissions and can revoke user sessions." }, { "id": "glean:glean:insights", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/insights/overview", "title": "Insights overview", "locator": "Metrics; department filters; CSV; privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Adoption metrics and per-person activity are available; small departments are grouped and CSV export is documented." }, { "id": "glean:glean:events", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/gce-logs/data-dictionary", "title": "Glean Customer Event log overview", "locator": "CHAT events; unified export stream", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Event logs include chats and responses separately from administrative logs and export as an unfiltered stream." }, { "id": "langdock:langdock:exports", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/compliance-and-governance/usage-exports.md", "title": "Usage Exports", "locator": "Export data types, limits and user-level data", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Usage CSV exports span users, agents, keys, projects, models and workflows, with user-detail privacy controls." }, { "id": "langdock:langdock:byok-limits", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/manage-usage/byok/usage-limits.md", "title": "Usage and spend limits", "locator": "Scope, unpriced models and spend limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "BYOK cost limits depend on configured prices and exclude backbone, workflows and workspace API usage." }, { "id": "langdock:langdock:workflow-limits", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/manage-workflows/spend-limits.md", "title": "Workflow limits", "locator": "Spend limits and execution step cap", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Workflow AI use has a separate workspace EUR limit and per-workflow USD limits that block new runs." }, { "id": "glean:glean:audit", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/audit-logs/admin-audit-logs", "title": "Audit Logs", "locator": "Coverage; export; default retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admin configuration logs have CSV export and 30-day default retention; ongoing delivery needs account-team configuration." }, { "id": "glean:glean:history", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/chat-history", "title": "Chat History", "locator": "Retention choices; Customer Event logs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins choose Off or 30/90/180/365-day conversation retention, independently of Customer Event logging." }, { "id": "langdock:langdock:audit", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/developer/audit-logs-api/intro-to-audit-logs-api.md", "title": "Audit Logs API Overview", "locator": "Event schema, retention and prerequisites", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Audit events retain 90 days and are retrievable by a dedicated-scope admin API for SIEM ingestion." }, { "id": "langdock:langdock:compliance-rev2", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/developer/compliance-api/export-tool-results.md", "title": "Export tool parameters and outputs", "locator": "Before You Start, parameters and conversation endpoints; HTTP200 Markdown re-read2026-10-21", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Cloud Compliance API is workspace-enable­ment gated; dedicated deployments serve it unless disabled. Conversation exports include messages and tool inputs/outputs only with both explicit flags." }, { "id": "langdock:langdock:compliance-rev2-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/developer/compliance-api/export-tool-results.md", "title": "Export tool parameters and outputs", "locator": "Before You Start, parameters and conversation endpoints; HTTP200 Markdown re-read2026-10-21", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Cloud Compliance API is workspace-enable­ment gated; dedicated deployments serve it unless disabled. Conversation exports include messages and tool inputs/outputs only with both explicit flags." }, { "id": "langdock:langdock:audit-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/developer/audit-logs-api/intro-to-audit-logs-api.md", "title": "Audit Logs API Overview", "locator": "Event schema, retention and prerequisites", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Audit events retain 90 days and are retrievable by a dedicated-scope admin API for SIEM ingestion." }, { "id": "langdock:langdock:workspace-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/workspace/workspace.md", "title": "Workspace Settings", "locator": "Product Settings, Models, Analytics and Customizations", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Workspace settings define retention, model defaults, EU-only default enablement, analytics and product controls." }, { "id": "glean:glean:pii", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/protect/ai-security/sensitive-content-user-prompt", "title": "Sensitive content in user prompt", "locator": "Prerequisites; regex templates; enforcement", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Configured prompt-only regex policies can flag or block credentials, PII, IBANs and government IDs; built-in patterns start disabled." }, { "id": "glean:glean:protect", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/protect/overview", "title": "About Glean Protect and Protect+", "locator": "Capability comparison; AI security add-on", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Protect+ adds recurring sensitive-content scanning and AI security guardrails to baseline Protect." }, { "id": "glean:glean:subprocessors", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/subprocessors", "title": "Glean Subprocessors", "locator": "Provider table; affiliate remote support", "sourceDate": "2026-07-28", "retrievedAt": "2026-10-21", "finding": "The list names US providers and an Indian affiliate for remote support, security and debugging." }, { "id": "glean:glean:org-instructions", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/custom-instructions", "title": "Configure custom instructions", "locator": "Five custom instructions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can configure up to five enterprise instructions for Assistant." }, { "id": "langdock:langdock:gov", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/governance/compliance-rules.md", "title": "Compliance Rules", "locator": "Rule operation, failures and analytics", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Custom agent compliance checks produce pass/fail and severity results with per-rule analytics." }, { "id": "glean:glean:regions", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/get-started/prepare/self-hosted-deployment/gcp/supported-gcp-regions", "title": "Supported GCP regions", "locator": "Preferred regions; EMEA", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The GCP region list includes Netherlands, Belgium, Frankfurt and other regions, subject to required services." }, { "id": "glean:glean:sla", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/sla", "title": "Glean Customer Support SLA v6Mar2026", "locator": "Sections 2, 4, 7 and 8", "sourceDate": "2026-03-06", "retrievedAt": "2026-10-21", "finding": "Standard and paid Premium support differ; only Premium includes 99.9% monthly uptime and 10% or 20% service credits." }, { "id": "langdock:langdock:security", "productId": "langdock", "kind": "vendor-claimed", "url": "https://langdock.com/security", "title": "security", "locator": "Deployment, security, BYOK and certifications", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Default Azure EU SaaS, managed dedicated from 2000 and customer-cloud/on-premise from 5000 seats are advertised." }, { "id": "langdock:langdock:dpa", "productId": "langdock", "kind": "documented", "url": "https://langdock.com/dpa", "title": "Data Processing Agreement | Langdock", "locator": "Sections 7-12 and Appendices 1/2", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "DPA 2.1 defines third-country instructions, subprocessor notice and deletion/export rules, with an embedded provider table." }, { "id": "langdock:langdock:terms-rev2", "productId": "langdock", "kind": "documented", "url": "https://langdock.com/terms", "title": "Terms of Use | Langdock", "locator": "Section9 and Appendix1 Microsoft Azure service terms", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Microsoft Azure routes use Modified Abuse Monitoring, disabling provider prompt/output retention and human abuse review. Other provider/model routes require separate assessment." }, { "id": "glean:glean:dpa", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/dpa", "title": "Glean Data Processing Addendum v6Mar2026", "locator": "Sections 1, 7, 9 and 10; SCC annexes", "sourceDate": "2026-03-06", "retrievedAt": "2026-10-21", "finding": "The DPA covers applicable Swiss and EU law, termination erasure, SCCs and 30-day subprocessor notice." }, { "id": "langdock:langdock:retention", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/troubleshooting/faq/data-retention-for-files.md", "title": "How long are files saved in Langdock?", "locator": "Retention by object type", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Deleted chats are immediately unavailable and unreferenced files are cleaned overnight; shared file references survive." }, { "id": "glean:glean:r3-legal-index", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal", "title": "Glean legal", "locator": "Glean Customer Agreements and Policies", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The index links both Business Associate Agreement forms, the Technical Services Addendum and named Outcomes Packages; inclusion and pricing depend on the applicable contract." }, { "id": "langdock:langdock:legal", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/compliance-and-governance/legal-compliance.md", "title": "https://docs.langdock.com/en/admin/compliance-and-governance/legal-compliance.md", "locator": "Legal and compliance links", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "DPA applies automatically and a Professional Secrecy Addendum and certificates are linked from the Trust Center." }, { "id": "glean:glean:security-page", "productId": "glean", "kind": "vendor-claimed", "url": "https://www.glean.com/platform/security", "title": "Glean Protect security page", "locator": "Enterprise security and compliance badges", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean claims SOC 2 Type II, ISO 27001 and ISO 42001; no issuer-scoped certificate was retrieved." }, { "id": "glean:glean:r4-aws-cmk-faq", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/security/cloud-prem/aws/faq", "title": "Glean customer-hosted AWS FAQ", "locator": "Are customer managed keys supported?", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Customer-managed CMKs are supported for AWS, although the FAQ recommends default AWS-managed KMS keys and documents SCP-based emergency controls." }, { "id": "glean:glean:r4-aws-key-control", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/security/cloud-prem/aws/account-access-and-deployment-model", "title": "Glean AWS account access and deployment model", "locator": "Customer controls", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The customer-hosted AWS deployment guide says customers own and control KMS customer-managed keys used for data at rest. This does not establish key control for Glean Hosted or GCP." }, { "id": "langdock:langdock:ip", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/security/ip-restrictions.md", "title": "IP Restrictions", "locator": "Prerequisites and enforcement", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "CIDR allowlists immediately block unauthorized network access when enabled." }, { "id": "glean:glean:dpa-confidentiality", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/dpa", "title": "Glean DPA", "locator": "Section4 authorized personnel confidentiality; section9 subprocessor written agreement and necessary access", "sourceDate": "2026-03-06", "retrievedAt": "2026-10-21", "finding": "General DPA confidentiality binds authorized personnel and no-less-protective subprocessor agreements; no specific §203/Art321 undertaking was retrieved." }, { "id": "glean:glean:flex-price", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-enterprise-flex-pricing", "title": "Glean Enterprise Flex", "locator": "Enterprise Flex seats; FlexCredits; rate card", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Flex pools credits and separately meters advanced features and premium models; learned-memory billing starts November 7, 2026 for the stated scope." }, { "id": "langdock:langdock:pricing-rev2", "productId": "langdock", "kind": "vendor-claimed", "url": "https://langdock.com/pricing", "title": "Pricing Plans | Langdock", "locator": "Business/Enterprise cards; price breakdown; product add-ons", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The page maps Business to up to1000 users and Enterprise to1000+; the Standard headline and breakdown disagree, so no applicable Standard/BYOK tariff is established here." }, { "id": "glean:glean:fx-ecb", "productId": "glean", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro reference rates", "locator": "Cube time=2026-10-20, USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "The 2026-10-20 reference is EUR 1 = USD 1.1215 = CHF 0.9237." }, { "id": "glean:glean:r2-customer-default-example", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/change-default-model", "title": "Change your default model on Customer Key", "locator": "Opening note and prerequisites", "sourceDate": "2026-10-19", "retrievedAt": "2026-10-21", "finding": "Customer Key admins choose defaults; GPT5.6 Luna is expressly an example, not a fixed or recommended routine model." }, { "id": "glean:glean:r2-direct-provider-proxy", "productId": "glean", "kind": "documented", "url": "https://developers.openai.com/api/docs/pricing", "title": "OpenAI direct API pricing", "locator": "Standard short-context gpt-6-luna", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The shared direct-provider comparison uses USD0.10 input andUSD0.50 output per1M tokens; vendor usage is not replaced by this proxy." }, { "id": "glean:glean:r2-proxy-lowest-effort", "productId": "glean", "kind": "documented", "url": "https://developers.openai.com/api/docs/models/gpt-6-luna", "title": "GPT6 Luna model documentation", "locator": "Reasoning effort", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lowest effort none is used only for the direct-provider comparison assumption." }, { "id": "langdock:langdock:ecb-fx", "productId": "langdock", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro reference rates, 20 October 2026", "locator": "Cube time=2026-10-20, USD and CHF currency entries", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "ECB2026-10-20 reference rates:EUR1=USD1.1215=CHF0.9237, implying USD1=EUR0.89166206." }, { "id": "langdock:langdock:migration", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/developer/agents-api/agent-migration.md", "title": "Agent Migration Guide", "locator": "Prerequisites, exported settings and field mapping", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agent API export/import preserves selected configuration; files/skills and some fields require separate migration." }, { "id": "langdock:langdock:dpa-20261026", "productId": "langdock", "kind": "documented", "url": "https://langdock.com/dpa", "title": "Data Processing Agreement | Langdock", "locator": "Sections 7-12 and Appendices 1/2", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "DPA 2.1 defines third-country instructions, subprocessor notice and deletion/export rules, with an embedded provider table." }, { "id": "langdock:langdock:migration-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/developer/agents-api/agent-migration.md", "title": "Agent Migration Guide", "locator": "Prerequisites, exported settings and field mapping", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Agent API export/import preserves selected configuration; files/skills and some fields require separate migration." }, { "id": "langdock:langdock:knowledge-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/library/knowledge-bases.md", "title": "Knowledge bases", "locator": "Create a Knowledge base and add documents, API upload; Share search access; Convert a Knowledge base to a folder", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The public Markdown guide was retrieved with HTTP 200. The Knowledge Folder API can upload, update, delete, retrieve and search files; Viewer supports retrieval, while writes need Editor. This does not establish a complete index/ACL workspace export bundle." }, { "id": "langdock:langdock:exports-20261026", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/compliance-and-governance/usage-exports.md", "title": "Usage Exports", "locator": "Accessing Usage Exports; Export Limits; Export Data Structure; Usage Exports; Data Retention", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The public Markdown guide was retrieved with HTTP 200. Workspace administrators can export usage analytics as CSV or through the Usage Export API, with up to 12 months of history and JSON-valued mapping fields. Usage analytics are distinct from a complete chat/knowledge export." }, { "id": "langdock:langdock:playbook", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/admin/ai-adoption-and-rollout/getting-started/rollout-playbook.md", "title": "Rollout Playbook", "locator": "Programme qualification and rollout phases", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dedicated rollout support/workshops start at 250 licences and include a champion approach." }, { "id": "langdock:langdock:status", "productId": "langdock", "kind": "documented", "url": "https://status.langdock.com/", "title": "status", "locator": "Components and history", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The public status page covers the app, APIs, Workflows and Integrations with history." }, { "id": "langdock:langdock:terms-20261026", "productId": "langdock", "kind": "documented", "url": "https://langdock.com/terms", "title": "Terms of Use | Langdock", "locator": "Sections 6/7/9/12/15/16/19 and Appendix 1", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Terms 2.1 prohibit training and describe provider-specific residency and retention agreements, proprietary use rights and contract defaults." }, { "id": "langdock:langdock:imprint-20261026", "productId": "langdock", "kind": "documented", "url": "https://langdock.com/imprint", "title": "Langdock imprint and contact point", "locator": "Contact Point for Users and Authorities", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Users and authorities can contact support@langdock.com in German and English; the imprint identifies Langdock GmbH in Berlin." }, { "id": "langdock:langdock:status-20261026", "productId": "langdock", "kind": "documented", "url": "https://status.langdock.com/", "title": "status", "locator": "Components and history", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The public status page covers the app, APIs, Workflows and Integrations with history." }, { "id": "langdock:langdock:training", "productId": "langdock", "kind": "documented", "url": "https://docs.langdock.com/en/using-langdock/resources/langdock-workshops.md", "title": "Langdock Workshops", "locator": "Workshop catalogue", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Official workshop recordings/slides cover chat, skills, integrations, agents and workflows." } ] }