{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "gemini-enterprise-vs-glean", "canonicalUrl": "https://onaihq.com/compare/agents/gemini-enterprise-vs-glean/", "markdownUrl": "https://onaihq.com/compare/agents/gemini-enterprise-vs-glean/index.md", "dataUrl": "https://onaihq.com/compare/agents/gemini-enterprise-vs-glean/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "gemini-enterprise", "name": "Gemini Enterprise", "website": "https://cloud.google.com/gemini-enterprise", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/gemini-enterprise/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" }, { "id": "enterprise-mobile", "name": "Gemini Enterprise mobile app", "type": "mobile" }, { "id": "discovery-engine-api", "name": "Gemini Enterprise Discovery Engine API", "type": "api" }, { "id": "business-web", "name": "Gemini Enterprise Business edition web app", "type": "web" }, { "id": "workspace-agent-integration", "name": "Gemini Enterprise agents in Workspace side panel or customer-built Workspace add-on", "type": "official-integration" } ], "sourcedClaimCount": 48, "statedByVendorCount": 0, "crossCheckedClaimCount": 48, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" }, { "id": "glean", "name": "Glean", "website": "https://www.glean.com", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/glean/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" }, { "id": "desktop", "name": "Glean for Desktop Windows and macOS", "type": "desktop-app" }, { "id": "mobile", "name": "Glean iOS and Android", "type": "mobile-app" }, { "id": "extension", "name": "Glean browser extension and companion", "type": "browser-extension" }, { "id": "teams", "name": "Glean in Microsoft Teams", "type": "teams-app" }, { "id": "api", "name": "Glean APIs and remote MCP server", "type": "api" } ], "sourcedClaimCount": 50, "statedByVendorCount": 0, "crossCheckedClaimCount": 50, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 47, "sharedSourcedCriteria": 47, "crossCheckedCriteriaByProduct": { "gemini-enterprise": 48, "glean": 50 }, "sourcedOnlyCriteriaByProduct": { "gemini-enterprise": 0, "glean": 0 }, "sourcedCriteriaByProduct": { "gemini-enterprise": 48, "glean": 50 }, "crossCheckedCriterionRows": 51, "sourcedOnlyCriterionRows": 0, "sourcedCriterionRows": 51, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "In the Standard/Plus Enterprise app, Google models and opt-in, separately billed Claude models are documented; this finding excludes the universal-agent rollout.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus app model picker; excludes Starter, Workspace Gemini and the universal-agent early-access experience", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us and eu; partner models excluded from in-country regions", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Google and Anthropic in the Standard/Plus Enterprise web app. Claude needs administrator enablement, accepted model terms and eligible pay-as-you-go overages; Starter and in-country deployments are excluded.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-features", "gemini-enterprise:gemini-enterprise:g-releases" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "supported", "answer": "Listed options are Gemini 4 Argon, 3.8/3.7/3.6/3.5 Flash, 3.1 Pro in limited availability, 2.5 Pro, and Claude Opus/Sonnet 5.5; regional toggles apply.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-features", "gemini-enterprise:gemini-enterprise:g-locations" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Users get a per-conversation picker when the administrator enables model selection.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-features" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Auto chooses by prompt complexity; the guide does not establish whether the routed model is always disclosed.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "The app accepts image/audio/video and document uploads; exact input support for every selectable partner model was not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat" ] } ], "limitations": [ "Gemini 3.1 Pro is limited availability; paid partner models are disabled by default.", "October 15 Enterprise release notes explicitly announce Claude GA for this app. The marketing universal-agent experience describes third-party choice as early access; its entitlement is outside this claim. The listed Google models include limited-availability Gemini 3.1 Pro, so no single GA state is asserted for the whole model list." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-features", "gemini-enterprise:gemini-enterprise:g-locations", "gemini-enterprise:gemini-enterprise:g-chat", "gemini-enterprise:gemini-enterprise:g-releases" ] }, { "productId": "glean", "claimId": "glean:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Model Hub documents multi-provider choice and Auto routing. New department Auto policies require opt-in rollout as of October 21, with GA scheduled October 29.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "As of 2026-10-21: established model catalog plus opt-in new Auto-policy rollout; no tenant observed", "plan": "Core Suite + Model Hub Usage with Universal Model Key or Customer Key; new department policies only on Glean-key deployments with rollout enabled. Enterprise Flex billing is separate.", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Model Hub lists OpenAI, Anthropic, Google, Amazon, Glean and open models through Baseten/Fireworks. Availability is conditional on enabled model and route.", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "Representative listed models include GPT-6.1 Sol, GPT-6 Astra/Sol/Luna, Claude Sonnet 5.5, Opus 5.5, Gemini 3.8 Flash, Waldo and GLM 5.3. Actual tenant-enabled selections were not observed.", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "With Glean Universal Model Key users can select a specific enabled model or Auto. Customer Key uses configured defaults and has separate availability constraints.", "evidenceIds": [ "glean:glean:models", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Universal Model Key Auto routes among enabled models. The new department policies require Feature rollouts opt-in from October 15 as of this October 21 check; GA is scheduled October 29. Customer Key Auto uses admin defaults. Per-request selected-model visibility was not established.", "evidenceIds": [ "glean:glean:models", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Uploads, image generation and real-time voice are documented; supported input types vary by model and the key-feature matrix. A complete per-model input matrix was not verified.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "This criterion combines established model choice with an opt-in policy rollout; no blanket current GA status is asserted for the new policies. Enabled tenant models and per-request routing were not observed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements", "glean:glean:key-matrix", "glean:glean:r3-october-rollout-migration", "glean:glean:uploads" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A dated product changelog establishes model arrivals and regional removals; a comparable three-release lag dataset was not obtained.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "Unknown. Enterprise arrival dates exist, but provider GA dates for three recent major releases per offered provider were not assembled; no median is calculated.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "The public release log dates model changes, including Claude app availability on 2026-10-15.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-releases" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "partial", "answer": "Notes include an announced 14-day Flash removal that was postponed, and a 2026-10-20 regional Pro removal; no uniform guaranteed notice was established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-releases" ] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "Unknown. The model-toggle and release guides do not promise retention of a particular older model revision.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: release_lag_days, version_pinning." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-releases" ] }, { "productId": "glean", "claimId": "glean:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated release notes and model deprecation guidance are public; comparable release-lag measurements remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex Model Hub; Customer Key deprecation policy distinguished from Universal Model Key", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? The release notes were checked, but provider general-release dates and scoped product-availability dates were not paired for the last three releases per provider.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Public dated release notes include October 15, 2026 and model announcements.", "evidenceIds": [ "glean:glean:release", "glean:glean:r2-core-entitlements" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "partial", "answer": "For Customer Key Assistant, email notices are described at 60 and 15 days. The page also describes automatic migration for deprecated configurations; application to each removal needs confirmation.", "evidenceIds": [ "glean:glean:deprecation", "glean:glean:r2-core-entitlements" ] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "Customer Key admins manage upgrades but deprecated models stop being usable. No indefinite version-pinning entitlement is established.", "evidenceIds": [ "glean:glean:deprecation", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:release", "glean:glean:r2-core-entitlements", "glean:glean:deprecation" ] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "glean", "claimId": "glean:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Customer Key supports named provider accounts; it has documented feature and cloud restrictions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Customer Key + Glean-family Model Hub Usage; Enterprise Flex Customer Key/private-cloud discounts are separately contractual", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "supported", "answer": "Customer Key supports customer provider credentials including OpenAI and direct Anthropic keys.", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements" ] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "partial", "answer": "Customer Key supports Azure OpenAI and named provider credentials. The supported-LLMs matrix permits Vertex only on GCP and Bedrock only on AWS; Configure LLMs separately says customer AWS can use Vertex, while its Vertex setup heading says GCP-only. AWS/Vertex eligibility is therefore unknown; no cross-cloud promise is made.", "evidenceIds": [ "glean:glean:models", "glean:glean:key-matrix", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-core-entitlements" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "unknown", "answer": "Can an admin add any OpenAI-compatible endpoint? The supported-provider configuration and key matrix were checked; arbitrary OpenAI-compatible customer endpoints are not established.", "evidenceIds": [] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "partial", "answer": "Core Suite Customer Key limits Glean Model Hub charges to Glean-family usage; customer provider use is paid directly. Enterprise Flex says seats/credits are discounted for own-key/private-cloud customers but publishes no numeric adjustment.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "supported", "answer": "The key matrix marks Meeting Notes and podcast artifacts unsupported on Customer Key. Text defaults share one provider; image models may differ. Memory depends on deployment readiness.", "evidenceIds": [ "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements", "glean:glean:key-matrix", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-flex-entitlements" ] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "glean", "claimId": "glean:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The documented Universal Model Key open models run in the US. Supported customer-operated chat and embedding routes remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public open-model guide retrieved 2026-10-26; no deployment observed", "plan": "Universal Model Key open-model route; current guide does not name a Core Suite/Flex entitlement for customer-operated models", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "unknown", "answer": "Can chat use a customer-hosted model? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.", "evidenceIds": [] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Can retrieval use customer-hosted embeddings? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "unknown", "answer": "Which features fail with self-hosted models? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.", "evidenceIds": [] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "unsupported", "answer": "For Universal Model Key open models described in the region-control guide, inference is hosted in the US regardless of creator country. That documented route does not provide EU/CH-hosted open-model inference; other private contracts are unverified.", "evidenceIds": [ "glean:glean:r4-open-model-inference" ] } ], "limitations": [ "The US inference finding is limited to the Universal Model Key open models described by the source. No absence of every conceivable private deployment is inferred." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:r4-open-model-inference" ] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "App model toggles, shared pools and optional single-user quota limits are documented; group model/data allowlists remain unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "unknown", "answer": "Unknown. Model toggles are app-level in the retrieved guide; a two-group restriction test and direct group-level model policy were not verified.", "evidenceIds": [] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Unknown. No source-to-model routing restriction was established in the model and connector guides.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "unknown", "answer": "Unknown. Auto is documented as the user-facing default, but an administrator-set default model was not established.", "evidenceIds": [] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Standard/Plus retain shared edition/project/location pools of 160/200 assistant queries per seat/day. Since October 22, admins can also configure a single-user quota multiplier for an edition/location. AI developer tools are excluded from that multiplier.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-quotas", "gemini-enterprise:gemini-enterprise:r4-single-user-quotas", "gemini-enterprise:gemini-enterprise:r4-single-user-enforcement" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "A single-user limit can stop the exhausted feature for that user while other features/users continue within the pool; overage configuration changes exhaustion behavior. A depleted shared pool needs paid overages, and project spend caps retain delayed enforcement.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:r4-single-user-enforcement", "gemini-enterprise:gemini-enterprise:g-budget" ] } ], "limitations": [ "Remaining atomic gaps: model_allowlist_by_group, data_bound_models, default_model." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-quotas", "gemini-enterprise:gemini-enterprise:g-budget", "gemini-enterprise:gemini-enterprise:r4-single-user-quotas", "gemini-enterprise:gemini-enterprise:r4-single-user-enforcement" ] }, { "productId": "glean", "claimId": "glean:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Model restrictions and blocking usage limits are documented; new department Auto policies remain an opt-in rollout on October 21.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "As of 2026-10-21: existing controls plus opt-in Auto policies; policy GA scheduled 2026-10-29", "plan": "Core Suite/Enterprise Flex model governance and usage limits; new Auto policies require Glean-key deployment and Feature rollouts opt-in. Legacy Enterprise exclusions preserved.", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Eligible models can be allowed by department or synced IdP group. Default models cannot carry these restrictions; membership refresh is not immediate.", "evidenceIds": [ "glean:glean:model-controls", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "Admins can exclude connectors, folders/sites or individual documents from all LLM responses. This is an all-LLM content boundary; per-model data classification rules were not established.", "evidenceIds": [ "glean:glean:restrictions", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "partial", "answer": "Customer Key admins set defaults. Universal Model Key admins manage available models; the new department Auto policies require rollout opt-in on October 21, with GA scheduled October 29. They are not a verified generally available policy entitlement on the check date.", "evidenceIds": [ "glean:glean:model-config", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Core Suite and Enterprise Flex support configurable monthly per-user defaults and overrides. Limits reset each calendar month; legacy Enterprise lacks user/agent limits.", "evidenceIds": [ "glean:glean:limits", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "Admins select alert-only or block. An in-flight run finishes, then subsequent billable use is blocked until reset; slight overage can occur.", "evidenceIds": [ "glean:glean:limits", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Existing controls and the new policy rollout have different availability. No two-user enforcement test was run; hiding premium models alone does not prevent Auto from using them." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:model-controls", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:restrictions", "glean:glean:model-config", "glean:glean:key-matrix", "glean:glean:r3-october-rollout-migration", "glean:glean:limits" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The assistant accepts common documents and multimodal files; spreadsheet processing can run code, subject to byte and context limits.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "PDF, DOCX, XLSX, CSV, PPTX, TXT, Markdown, JSON, common code files, PNG/JPEG, MP4 and MP3 are listed.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "partial", "answer": "Examples: PDF/PPTX 100 MB, XLSX 50 MB decompressed, CSV 7 MB, DOCX 3 MB, images 30 MB, audio/video 200 MB; combined chat context is 800,000 tokens. File-count limit was not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Unknown. The upload guide lists PDF support, but a scanned-PDF fixture was not run and chat OCR completeness was not established.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "The guide describes conversion of each worksheet into a table and code-based analysis for large sheets; formula/layout fidelity was not tested.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Direct attachments consume combined context; indexed data stores use retrieval instead. The exact visible coverage of each uploaded long file was not tested.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat", "gemini-enterprise:gemini-enterprise:g-connect-overview" ] } ], "limitations": [ "Remaining atomic gaps: ocr." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat", "gemini-enterprise:gemini-enterprise:g-connect-overview" ] }, { "productId": "glean", "claimId": "glean:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat uploads support common office formats with explicit size limits and OCR prerequisites.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant + Model Hub Usage; Enterprise Flex doc uploads follow its named Assistant mode allowances", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Documented formats include PDF, DOC/DOCX, XLS/XLSX/XLSM, PPT/PPTX, text and image files; audio/video uploads are excluded.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "supported", "answer": "128K models allow 5 files at 64 MB each; 32K models 4 at 32 MB; 8K models 2 at 16 MB. Minimum file size is 1 KB.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "supported", "answer": "Scanned PDFs require OCR enabled by an administrator or support.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Data Analysis handles uploaded spreadsheets, but merged cells, hierarchical tables, charts and complex structures have limited support. Fixture formula and structure fidelity was not tested.", "evidenceIds": [ "glean:glean:analysis", "glean:glean:r2-core-entitlements" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Uploaded analysis files expose full raw content within size limits; referenced indexed spreadsheets may be truncated. Archives are inspected on demand in Thinking mode. Complete visibility into selected chunks was not verified.", "evidenceIds": [ "glean:glean:analysis", "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Shared long-PDF, scan, spreadsheet and presentation fixture was not run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements", "glean:glean:analysis" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Projects retain shared knowledge and custom agents accept attached knowledge, with separate limits.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Projects persist uploaded documents, Drive links, notes and enabled connector sources across private chats.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Project owners invite individual members; custom agents can be shared to users or groups when enabled.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-projects", "gemini-enterprise:gemini-enterprise:g-features" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "supported", "answer": "Projects allow 50 files/links; pooled data-store storage is 30 GiB/Standard seat or 75 GiB/Plus seat.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-projects", "gemini-enterprise:gemini-enterprise:g-editions" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "Chat agents have a Knowledge section for uploaded files and can use enabled connected data.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-agents" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-projects", "gemini-enterprise:gemini-enterprise:g-features", "gemini-enterprise:gemini-enterprise:g-editions", "gemini-enterprise:gemini-enterprise:g-agents" ] }, { "productId": "glean", "claimId": "glean:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Core Suite includes Library Collections; the replacement Projects rollout and plan entitlement remain qualified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Library Collections included; current Projects rollout/entitlement not separately established", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "partial", "answer": "Core Suite includes persistent Library Collections. Projects documentation describes a replacement containing chats/documents/files/artifacts, but current Core Suite/Enterprise Flex Projects entitlement and migration rollout were not verified.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "unknown", "answer": "The Projects guide describes private-by-default and people/group sharing, but current Projects rollout/entitlement under Core Suite or Enterprise Flex is not separately established. No current plan-scoped project-sharing guarantee is made.", "evidenceIds": [] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "unknown", "answer": "What are the collection limits? The Projects guide and agent builder were checked, but a current project size cap and direct knowledge-binding contract are not specified.", "evidenceIds": [] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "unknown", "answer": "Projects and Agent Builder were checked; direct binding of a persistent Project or Collection to an assistant was not established.", "evidenceIds": [] } ], "limitations": [ "Projects are rolling out gradually and may not be enabled for a given deployment. Chat and artifact sharing is separate from project membership.", "Projects is documented as a gradual replacement for Collections, but its current Core Suite/Enterprise Flex entitlement and rollout were not verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:projects" ] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Google lists enterprise connectors by individual launch stage; a source connector is distinct from an Office add-in.", "availability": "unknown", "delivery": "official-integration", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "SharePoint, OneDrive, Outlook and Teams connectors are listed GA for the full connector editions.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connectors" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Drive, Gmail and Calendar are GA; Google Chat is public preview.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connectors" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "supported", "answer": "Confluence Cloud/Data Center and Jira Cloud/Data Center are listed GA.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connectors" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "supported", "answer": "GA examples include Box, Dropbox, GitHub, HubSpot, Monday, Slack and ServiceNow; Notion and Salesforce-related offerings require source-specific preview checks.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connectors" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "supported", "answer": "Private Service Connect connects customer-hosted sources on-premises or across clouds; Data Center connectors are also listed.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-selfhosted-data", "gemini-enterprise:gemini-enterprise:g-connectors" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "supported", "answer": "Google publishes connector setup and required source permissions. Preview/custom MCP routes can depend on third-party servers and their separate terms.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connectors", "gemini-enterprise:gemini-enterprise:g-connect-overview" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connectors", "gemini-enterprise:gemini-enterprise:g-selfhosted-data", "gemini-enterprise:gemini-enterprise:g-connect-overview" ] }, { "productId": "glean", "claimId": "glean:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean documents M365, Google and Atlassian connectors, with indexed and live patterns depending on source.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite native connectors included; individual connector setup/consent still required; Enterprise Flex platform connections use applicable feature allowances", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "SharePoint and OneDrive support indexing and live retrieval. Outlook and Teams are listed separately; Teams includes channels and opt-in private/meeting chats. M365 indexing requires application permissions and admin consent.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:outlook", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Google Drive and Gmail have official indexing documentation; Drive setup uses directory delegation. Plan-specific connector entitlements remain contractual.", "evidenceIds": [ "glean:glean:drive", "glean:glean:gmail", "glean:glean:r2-core-entitlements" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "The official catalog lists Confluence and Jira, including Cloud and Data Center documentation. Tenant setup and per-plan limits were not tested.", "evidenceIds": [ "glean:glean:connectors", "glean:glean:r2-core-entitlements" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "The catalog includes Box, Salesforce, Notion, Slack, Zendesk and other systems. Individual entitlements, scopes and consent were not verified for every connector.", "evidenceIds": [ "glean:glean:connectors", "glean:glean:r2-core-entitlements" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Deployment guidance supports private connectivity for on-premise connectors. This establishes a network option, not every file share/database or a locally hosted whole platform.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "Glean publishes native connector guides; custom connectors and MCP routes are separate. Maintenance ownership for every listed third-party integration was not established.", "evidenceIds": [ "glean:glean:connectors", "glean:glean:gateway", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:outlook", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements", "glean:glean:drive", "glean:glean:gmail", "glean:glean:connectors", "glean:glean:deploy", "glean:glean:gateway" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The docs describe permission-aware retrieval and source-label inspection; enforcement after revocation has not been observed.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "Docs promise per-user access; projects preserve linked-source ACLs. No two-user restricted-document test was run.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-projects", "gemini-enterprise:gemini-enterprise:g-connect-overview" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Ingested stores synchronize identity/ACL data; federated stores query sources. Exact enforcement differs by connector.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connect-overview" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "Unknown. Identity sync schedules are configurable, but no end-to-end permission-revocation propagation test was run.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "unknown", "answer": "Unknown. Connector configuration varies; a complete verified site/folder exclusion matrix was not obtained.", "evidenceIds": [] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "supported", "answer": "Sensitive Data Protection can inspect Microsoft sensitivity and Workspace metadata labels; encrypted Microsoft files cannot be decrypted for inspection.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-dlp" ] } ], "limitations": [ "Remaining atomic gaps: revocation_delay, admin_scope_controls." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-projects", "gemini-enterprise:gemini-enterprise:g-connect-overview", "gemini-enterprise:gemini-enterprise:g-dlp" ] }, { "productId": "glean", "claimId": "glean:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Permission-aware indexed and live retrieval is documented; the restricted-document test is outstanding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect permission enforcement and connector access; fine-grained source rules documented per connector", "addOns": [ "Glean Protect+ and account-team enablement for O365 sensitivity-label redlisting only" ], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "supported", "answer": "SharePoint, OneDrive and Teams docs describe per-user permissions checked at query time. This is documentary evidence, not a passed two-user test.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Indexed routes copy source ACLs into Glean and evaluate them at query time; live SharePoint/OneDrive routes avoid a stored content index.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:r2-core-entitlements" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "partial", "answer": "For indexed Drive, activity changes are checked every 10 minutes and group membership hourly. These are crawl schedules, not a measured revocation guarantee.", "evidenceIds": [ "glean:glean:drive", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "supported", "answer": "Admins can include/exclude connectors, containers and documents from LLM access. Changes may take up to an hour.", "evidenceIds": [ "glean:glean:restrictions", "glean:glean:r2-core-entitlements" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "partial", "answer": "Glean Protect+ can exclude SharePoint/OneDrive files by Purview label priority after account-team enablement. It requires crawling, may need days for the first full crawl, and does not cover Teams message text. This is index exclusion, not a passed live-permission test.", "evidenceIds": [ "glean:glean:r4-purview-label-redlist" ] } ], "limitations": [ "Permission claims are documented only; no leak-free outcome or measured propagation delay is claimed." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements", "glean:glean:drive", "glean:glean:restrictions", "glean:glean:r4-purview-label-redlist" ] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Both federated and copied-index connectors exist; deletion and ACL freshness must be scoped to the connector and sync mode.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "Administrators choose federation or ingestion where the data source supports it; ingested stores copy entities and identity data.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connect-overview" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "Default incremental sync is every 3 hours; full and identity schedules are configurable, including identity intervals as short as 30 minutes.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connect-overview" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Full sync handles deletions; ordinary incremental sync excludes deletions and identity updates. Actual change-to-answer delay was not measured.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connect-overview" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "supported", "answer": "Ingested store location is selected as global/us/eu, subject to documented regional limits.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connect-overview", "gemini-enterprise:gemini-enterprise:g-locations" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connect-overview", "gemini-enterprise:gemini-enterprise:g-locations" ] }, { "productId": "glean", "claimId": "glean:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean combines indexed and live connector routes; refresh timing is source-specific.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite connector/index platform; Customer Hosted location/contract separately selected", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "SharePoint/OneDrive document indexed, live and tool routes. Indexed routes copy content; live routes do not store content in the index.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:r2-core-entitlements" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "Drive documents 10-minute activity crawls, hourly people/group crawls, 3-hour incremental crawls and normally 28-day full crawls.", "evidenceIds": [ "glean:glean:drive", "glean:glean:r2-core-entitlements" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Drive activity processing includes deletions, but no fixture deletion-to-answer interval or universal maximum was verified.", "evidenceIds": [ "glean:glean:drive", "glean:glean:r2-core-entitlements" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Indexes run in the selected isolated Glean Hosted or Customer Hosted environment. Exact country and any secondary log/backup locations need deployment confirmation.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:r2-core-entitlements", "glean:glean:drive", "glean:glean:deploy" ] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Source panels and citation chips are documented; retrieval quality remains unmeasured.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Answers expose a Sources panel and inline citations with supporting-result highlighting.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Unknown. No shared DE/FR/EN corpus question set or two-user fixture was run; documentation is not evidence of this observed retrieval outcome.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Unknown. No shared DE/FR/EN corpus question set or two-user fixture was run; documentation is not evidence of this observed retrieval outcome.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Unknown. No shared DE/FR/EN corpus question set or two-user fixture was run; documentation is not evidence of this observed retrieval outcome.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "Unknown. No shared DE/FR/EN corpus question set or two-user fixture was run; documentation is not evidence of this observed retrieval outcome.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat" ] }, { "productId": "glean", "claimId": "glean:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Linked source citations are documented; named-plan cross-language retrieval and observed grounding quality remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant/Deep Research with Model Hub Usage; no verified Core Suite/Enterprise Flex cross-language entitlement", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Assistant documentation describes grounded answers with linked citations; Deep Research produces cited company/web reports.", "evidenceIds": [ "glean:glean:research", "glean:glean:sharing", "glean:glean:r2-core-entitlements" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "The language guide labels answering across document/query languages Early Access, but its Core Suite/Enterprise Flex entitlement and enabled rollout were not established. Cross-language retrieval for those named plans remains unknown; no multilingual fixture was run.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.", "evidenceIds": [] } ], "limitations": [ "Citation links do not establish citation accuracy. The Early Access language guide does not map cross-language retrieval to a verified named-plan entitlement." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:research", "glean:glean:sharing", "glean:glean:r2-core-entitlements", "glean:glean:language" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Users control saved memories and personal profiles; administrators can disable app-wide memory.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "partial", "answer": "Personalization includes name/role/industry and saved facts; persistent free-form instruction scope was not fully established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-personalization" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "The app uses past interactions and saved memories for later conversations when enabled.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-personalization" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Users can review, update, delete or stop referencing saved memories and disconnect sources.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-personalization" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "supported", "answer": "Admins can disable Memory and personalization profiles for all app users; memory is on by default.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-personalization" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-personalization" ] }, { "productId": "glean", "claimId": "glean:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean documents personal saved and learned memory with user controls and a limited admin off switch.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite saved memory in seat and learned memory with Model Hub Usage; Enterprise Flex learned-memory rate/temporary waiver separate", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Saved preferences and explicit memories can persist across conversations.", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "Saved and learned memories retain user work context and preferences across chats, subject to deployment availability.", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Users can view, edit and delete memories and control memory use in a conversation.", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "partial", "answer": "Admins can disable learned memory; saved memories are user-controlled and cannot be disabled by admins through this setting.", "evidenceIds": [ "glean:glean:memory-admin", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements", "glean:glean:memory-admin" ] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom chat agents have instructions, knowledge and tools; app controls govern creation and sharing.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Workflow Builder creates chat agents with instructions, knowledge and tool/source configuration.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-agents" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "Admins can disable chat-agent/workflow creation through app feature controls; creator-specific granular roles were not fully verified.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-features" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Enabled agents can be shared with users/groups and published to an organization gallery, optionally requiring admin approval.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-features", "gemini-enterprise:gemini-enterprise:g-workflow" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "Agent Gallery lists available Google-made and organization agents.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-start" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "supported", "answer": "Reusable skills and agent starter prompts are documented; skills can be shared under admin controls.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-start", "gemini-enterprise:gemini-enterprise:g-features" ] } ], "limitations": [ "The edition comparison labels no-code agent tools preview; individual features have separate release stages." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-agents", "gemini-enterprise:gemini-enterprise:g-features", "gemini-enterprise:gemini-enterprise:g-workflow", "gemini-enterprise:gemini-enterprise:g-start" ] }, { "productId": "glean", "claimId": "glean:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom agents combine instructions, models, knowledge and tools and have an internal library.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Building/Governance/Sharing in seat; builder assistance/debugging/runtime use Model Hub as applicable", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Agent Builder configures instructions, model choice, knowledge and tools, with Workflow and Auto modes.", "evidenceIds": [ "glean:glean:builder", "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "Admin role and agent-sharing controls regulate creation and distribution; no trial creation-boundary check was performed.", "evidenceIds": [ "glean:glean:roles", "glean:glean:agent-sharing", "glean:glean:r2-core-entitlements" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Agents have controlled sharing/edit access, including department and IdP-group audiences where enabled.", "evidenceIds": [ "glean:glean:agent-sharing", "glean:glean:groups", "glean:glean:r2-core-entitlements" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "The Agent library shows accessible agents for discovery and execution.", "evidenceIds": [ "glean:glean:library", "glean:glean:r2-core-entitlements" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "The former Prompt Library was retired August 5, 2025. Reusable prompts and apps moved to Agents; use current agents/templates rather than the retired interface.", "evidenceIds": [ "glean:glean:sunset", "glean:glean:library", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:builder", "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:roles", "glean:glean:agent-sharing", "glean:glean:groups", "glean:glean:library", "glean:glean:sunset" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Connector actions and remote MCP integrations are documented, with user or service-agent authentication by route.", "availability": "beta", "delivery": "official-integration", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Built-in tools include connected-source search/actions, web grounding, research, media generation and Canvas.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-start", "gemini-enterprise:gemini-enterprise:g-features" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "partial", "answer": "Custom MCP tools provide a documented custom-action route; an unrestricted arbitrary OpenAPI import path was not verified.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-mcp" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Admins can configure remote MCP data stores; the connector catalog labels Custom MCP Server public preview.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-mcp", "gemini-enterprise:gemini-enterprise:g-connectors" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Users authorize connector actions on their own account; Cloud Run MCP can authenticate the Gemini Enterprise service agent.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-actions", "gemini-enterprise:gemini-enterprise:g-mcp" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Admins control action availability and users authorize services; a universal confirmation policy for every mutation was not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-actions" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-start", "gemini-enterprise:gemini-enterprise:g-features", "gemini-enterprise:gemini-enterprise:g-mcp", "gemini-enterprise:gemini-enterprise:g-connectors", "gemini-enterprise:gemini-enterprise:g-actions" ] }, { "productId": "glean", "claimId": "glean:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean supports tools and external MCP with admin access controls; tool identities vary by route.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite native tools/MCP host and Developer Tools; LLM tool/API calls incur Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Agents can search knowledge, analyze data and read/write connected records; available tools depend on enabled connectors.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "supported", "answer": "The MCP Gateway exposes customer-built read/write tools as well as connector tools.", "evidenceIds": [ "glean:glean:gateway", "glean:glean:r2-core-entitlements" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "partial", "answer": "Admins register external remote MCP servers and apply role/group controls in Glean. This pass did not execute a server call.", "evidenceIds": [ "glean:glean:gateway", "glean:glean:r2-core-entitlements" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "partial", "answer": "OAuth integrations can use Glean-managed or customer OAuth applications; agent service credentials are a distinct route. Identity must be checked per tool.", "evidenceIds": [ "glean:glean:oauth", "glean:glean:r2-core-entitlements" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Admins control tool exposure. The Microsoft file-creation guide instructs interactive-agent builders to disable Run without user confirmation when user approval is required. Write confirmation is configurable, not an unconditional enforced rule; a universal approval policy for unattended agents remains unknown.", "evidenceIds": [ "glean:glean:gateway", "glean:glean:r3-microsoft-write-confirmation", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "External-tool access boundaries were not tested. Customer Key and tool-provider contracts remain separate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:gateway", "glean:glean:oauth", "glean:glean:r3-microsoft-write-confirmation" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web grounding and Deep Research are documented; Google Search and Enterprise web grounding have different residency treatment.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "The assistant supports Google Search or Enterprise web grounding when enabled.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-configure" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Admins can configure app-wide web grounding and its default state; group-specific policy was not verified.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-configure" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "supported", "answer": "The guide offers Google Search or Enterprise web search. Standard Google Search grounding is global; Enterprise web grounding supports US/EU residency.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-configure", "gemini-enterprise:gemini-enterprise:g-locations" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Deep Research plans and runs multiple searches over enterprise data and optionally web sources, then produces a report.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-research" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Research reports contain citations; assistant answers provide supporting-source links.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-research", "gemini-enterprise:gemini-enterprise:g-chat" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-configure", "gemini-enterprise:gemini-enterprise:g-locations", "gemini-enterprise:gemini-enterprise:g-research", "gemini-enterprise:gemini-enterprise:g-chat" ] }, { "productId": "glean", "claimId": "glean:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Brave is the new web-search default; OpenAI search is a legacy route under migration. Deep Research produces cited read-only reports.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "2026-10-21, after the October 19 start of OpenAI-to-Brave migration; individual migration completion unobserved", "plan": "Core Suite Deep Research with Model Hub Usage; Brave for new web-search setups, configured Gemini route per setup guide, legacy OpenAI only until migrated", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Brave is the default for new web-search setups. The setup guide also documents Google Gemini. OpenAI Web Search is closed to new setups; existing instances work only until Glean migrates them to Brave, beginning October 19.", "evidenceIds": [ "glean:glean:web", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Admins select enabled search tools and publication to Assistant, Agents and MCP. Universal per-group disabling was not verified.", "evidenceIds": [ "glean:glean:web", "glean:glean:r2-core-entitlements" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "Brave is the new default and the provider named by Deep Research; Gemini is another documented configured route. OpenAI is legacy-only during the migration that began October 19. Per-tenant migration completion and query-processing countries remain unknown.", "evidenceIds": [ "glean:glean:web", "glean:glean:research", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Deep Research writes cited multi-source reports from company sources and the web; it does not write to connected systems.", "evidenceIds": [ "glean:glean:research", "glean:glean:r2-core-entitlements" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Deep Research reports contain linked web and company citations.", "evidenceIds": [ "glean:glean:research", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "The dated release governs the new-versus-legacy route distinction. No per-tenant configuration, migration completion or provider-region test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:web", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration", "glean:glean:research" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Workflow Builder supports no-code/low-code chains; scheduled chat agents have a recurring credential-renewal requirement.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Business users build chat agents and multi-step workflows using natural language and a visual editor.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-workflow" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Non-workflow chat agents can run recurring personal tasks in multi-regions; schedules need manual credential refresh every 14 days.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-schedule" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "unknown", "answer": "Unknown. Workflow documentation mentions triggers, but a verified matrix of external event types, required plans and authenticated execution boundaries was not obtained.", "evidenceIds": [] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "The documented builder supports business users through no-code interaction and more technical low-code workflow work.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-workflow" ] } ], "limitations": [ "Remaining atomic gaps: event_triggers." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-workflow", "gemini-enterprise:gemini-enterprise:g-schedule" ] }, { "productId": "glean", "claimId": "glean:AGT-04", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Workflow mode supports multi-step logic with schedule and content-event triggers.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Building, workflow mode and triggers in seat; LLM execution incurs Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Workflow mode supports explicit steps, branches, loops and hand-offs; Auto mode builds from natural-language goals.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Published agents can run on schedules after admin enablement; setup differs by Auto versus Workflow mode.", "evidenceIds": [ "glean:glean:triggers", "glean:glean:r2-core-entitlements" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Content triggers run when supported connected-system content changes; chat and form triggers are separate.", "evidenceIds": [ "glean:glean:triggers", "glean:glean:r2-core-entitlements" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "The builder supports natural-language creation and explicit workflow editing; the documentation includes self-paced Agent Builder training.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:triggers" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The assistant documents multi-step tool execution and visible activity; autonomous-action safety boundaries are only partly established.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "partial", "answer": "Agents plan/search across tools and connectors; no shared multi-step fixture task was executed.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-workflow", "gemini-enterprise:gemini-enterprise:g-research" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "supported", "answer": "Chat shows a plan explanation and expandable tool execution activity; this is not disclosure of raw model chain-of-thought.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Scheduled chat agents restrict other-person actions and document paused-run approval. A consistent rule for all interactive mutations was not verified.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-schedule" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "Unknown. A documented universal stop/cancel control for running agents was not established from the app and workflow guides.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: stop_control." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-workflow", "gemini-enterprise:gemini-enterprise:g-research", "gemini-enterprise:gemini-enterprise:g-chat", "gemini-enterprise:gemini-enterprise:g-schedule" ] }, { "productId": "glean", "claimId": "glean:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Auto mode agents plan and use tools, but end-to-end execution safety was not tested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Harness/Agent Building with Model Hub Usage for LLM execution", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Auto mode agents dynamically choose tools and delegate subtasks; Workflow mode uses explicit steps.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "Workflow steps and builder preview/debugging are documented. Complete runtime visibility for every Auto action was not verified.", "evidenceIds": [ "glean:glean:builder", "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Office creation tools describe a confirmation step before writing, without an editable inline preview. This does not establish confirmation for all scheduled operations.", "evidenceIds": [ "glean:glean:office-output", "glean:glean:r2-core-entitlements" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "The October 15 release documents that canceling an Assistant response terminates its tool calls and background tasks. Universal cancellation across scheduled/independent agents and every client was not verified by a fixture.", "evidenceIds": [ "glean:glean:r4-cancellation-release" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:builder", "glean:glean:office-output", "glean:glean:r4-cancellation-release" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Discovery Engine documents programmatic assistant and knowledge operations; parity with all UI governance remains open.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "discovery-engine-api" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "discovery-engine-api", "name": "Gemini Enterprise Discovery Engine API", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "The public REST reference lists assistants, agent operations and conversational/search resources; methods span API versions.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-api" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "supported", "answer": "Data-store document resources support programmatic knowledge operations.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-api" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "Google identity/IAM and method-specific audit logging apply; complete parity for every seat quota, model policy and budget route was not tested.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-api-auth", "gemini-enterprise:gemini-enterprise:g-audit" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Unknown. A custom-MCP client integration is documented; a supported MCP server exposing the entire Enterprise product was not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: mcp_server." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-api", "gemini-enterprise:gemini-enterprise:g-api-auth", "gemini-enterprise:gemini-enterprise:g-audit" ] }, { "productId": "glean", "claimId": "glean:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public platform APIs and a remote MCP server are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Platform/Admin/Indexing/Tools APIs in seat and LLM Client APIs/MCP with Model Hub Usage; Enterprise Flex Client APIs consume FlexCredits", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "api", "name": "Glean APIs and remote MCP server", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "Core Suite lists Chat and Agents APIs plus platform APIs and Web SDK; LLM-using calls incur Model Hub consumption.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "supported", "answer": "Core Suite lists the Indexing API and Tools API; document upload APIs are linked from the file-upload guide.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:uploads", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "Machine-scale API usage can incur extra fees, and MCP uses user permissions. Full audit/budget/model-rule parity across API credentials was not tested.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:mcp", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "supported", "answer": "Glean MCP exposes search, chat, document reading and other tools to external AI hosts.", "evidenceIds": [ "glean:glean:mcp", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:core-price", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:uploads", "glean:glean:mcp" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web and managed mobile access are documented; desktop-app availability is entangled with the wider early-access rollout.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "enterprise-mobile" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" }, { "id": "enterprise-mobile", "name": "Gemini Enterprise mobile app", "type": "mobile" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "The Enterprise web app is a documented access path.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-start" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Unknown. The wider marketing page describes desktop early access, but a released Standard/Plus desktop application and its precise entitlement were not established.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "supported", "answer": "The mobile setup supports iOS/Android MDM configuration with Google and third-party identities.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-mobile" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Unknown. Chrome address-bar integration appears in historical release notes, but current extension package, licence and feature parity were not reverified.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "supported", "answer": "Admins can distribute/configure mobile access using MDM configuration keys, QR codes or links.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-mobile" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Canvas is explicitly unavailable on mobile; a complete web/mobile parity matrix was not obtained.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-canvas" ] } ], "limitations": [ "Remaining atomic gaps: desktop_apps, browser_extension." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-start", "gemini-enterprise:gemini-enterprise:g-mobile", "gemini-enterprise:gemini-enterprise:g-canvas" ] }, { "productId": "glean", "claimId": "glean:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean has web, desktop, mobile and extension access, including managed mobile controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "desktop", "mobile", "extension" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Glean surfaces included in seat; individual AI actions may incur Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [ "Windows", "macOS", "iOS", "Android" ], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "desktop", "name": "Glean for Desktop Windows and macOS", "type": "desktop-app" }, { "id": "mobile", "name": "Glean iOS and Android", "type": "mobile-app" }, { "id": "extension", "name": "Glean browser extension and companion", "type": "browser-extension" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "The full browser app provides chat, Library and agents.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "Windows and macOS desktop clients are documented.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "supported", "answer": "iOS and Android apps require an active SSO-configured tenant.", "evidenceIds": [ "glean:glean:mobile", "glean:glean:r2-core-entitlements" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "supported", "answer": "The extension supplies sidebar chat/search and a companion for selected text.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "supported", "answer": "Mobile integrates with Intune App Protection. Managed desktop and extension deployment are linked in official deployment guidance.", "evidenceIds": [ "glean:glean:mobile", "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Deep Research is web-only. Real-time voice supports web, desktop and mobile; other complete parity differences were not verified.", "evidenceIds": [ "glean:glean:research", "glean:glean:voice", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements", "glean:glean:mobile", "glean:glean:research", "glean:glean:voice" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Gemini Enterprise agent access in a Workspace side panel and a custom Gmail/Chat add-on route are documented. Exact native editor coverage and Office clients remain unverified.", "availability": "unknown", "delivery": "official-integration", "scope": { "surfaceIds": [ "enterprise-web", "discovery-engine-api", "workspace-agent-integration" ], "version": "Public Workspace admin guide and official Gemini Enterprise integration codelab retrieved 2026-10-26", "plan": "Gemini Enterprise Standard/Plus and separately eligible Google Workspace accounts for the documented custom integration; native per-editor entitlement matrix unverified", "addOns": [ "Separate Google Workspace account/subscription", "Customer-built Apps Script add-on and Cloud project/API permissions where using the codelab route" ], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" }, { "id": "discovery-engine-api", "name": "Gemini Enterprise Discovery Engine API", "type": "api" }, { "id": "workspace-agent-integration", "name": "Gemini Enterprise agents in Workspace side panel or customer-built Workspace add-on", "type": "official-integration" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "unknown", "answer": "Unresolved on 2026-10-26. Searched https://cloud.google.com/gemini-enterprise/faq , https://docs.cloud.google.com/gemini/enterprise/docs/connectors/ms-teams , https://knowledge.workspace.google.com/admin/generative-ai/gemini-enterprise/turn-gemini-enterprise-on-or-off-for-users and https://codelabs.developers.google.com/ge-gws-agents . The documented Microsoft routes are connector search/actions, while the demonstrated embedded UI is a customer-built Google Workspace add-on. No first-party native Office/Outlook/Teams assistant client and its in-editor data/consent contract were established.", "evidenceIds": [] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "unknown", "answer": "Unresolved on 2026-10-26. Searched https://cloud.google.com/gemini-enterprise/faq , https://docs.cloud.google.com/gemini/enterprise/docs/connectors/ms-teams , https://knowledge.workspace.google.com/admin/generative-ai/gemini-enterprise/turn-gemini-enterprise-on-or-off-for-users and https://codelabs.developers.google.com/ge-gws-agents . The documented Microsoft routes are connector search/actions, while the demonstrated embedded UI is a customer-built Google Workspace add-on. No first-party native Office/Outlook/Teams assistant client and its in-editor data/consent contract were established.", "evidenceIds": [] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "unknown", "answer": "Unresolved on 2026-10-26. Searched https://cloud.google.com/gemini-enterprise/faq , https://docs.cloud.google.com/gemini/enterprise/docs/connectors/ms-teams , https://knowledge.workspace.google.com/admin/generative-ai/gemini-enterprise/turn-gemini-enterprise-on-or-off-for-users and https://codelabs.developers.google.com/ge-gws-agents . The documented Microsoft routes are connector search/actions, while the demonstrated embedded UI is a customer-built Google Workspace add-on. No first-party native Office/Outlook/Teams assistant client and its in-editor data/consent contract were established.", "evidenceIds": [] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "partial", "answer": "Google’s admin guide explicitly permits Gemini Enterprise agents in a side panel for enabled licensed users. An official codelab demonstrates a custom Apps Script/StreamAssist add-on in Gmail and Chat with current-message context; Docs/Sheets/Slides are stated extension targets. A shipped native editing contract for each editor was not established, and the distinct Gemini-in-Workspace product is not inherited.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:r5-workspace-agent-access", "gemini-enterprise:gemini-enterprise:r5-workspace-custom-addon", "gemini-enterprise:gemini-enterprise:r5-offer-boundaries" ] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Gemini Enterprise licences are separate from Google Workspace subscriptions. The custom integration tutorial requires enabled Enterprise Standard/Plus, a billed Cloud project, Workspace Business/Enterprise with Chat and smart features, and authorized APIs/scopes. Workspace admins separately control service access and Workspace-data access; these prerequisites do not license an embedded Office client.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:r5-workspace-agent-access", "gemini-enterprise:gemini-enterprise:r5-workspace-custom-addon" ] } ], "limitations": [ "The official sample demonstrates Gmail/Chat and calls Docs/Sheets/Slides extension targets; no per-editor deployment or entitlement fixture was run.", "Side-panel agent availability is documented, but a full shipped native editor feature matrix and Word/Excel/PowerPoint/Outlook/Teams assistant clients remain unverified.", "The custom add-on requires deployment, authentication/permissions and production hardening; connector actions alone do not establish an embedded editor." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:r5-workspace-agent-access", "gemini-enterprise:gemini-enterprise:r5-workspace-custom-addon", "gemini-enterprise:gemini-enterprise:r5-offer-boundaries" ] }, { "productId": "glean", "claimId": "glean:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A Microsoft Teams app is documented; connectors and file-generation tools do not establish in-Office add-ins.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "teams", "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite embedded Microsoft Teams and other listed surfaces; selected Assistant actions incur Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "teams", "name": "Glean in Microsoft Teams", "type": "teams-app" }, { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "unknown", "answer": "Does it work inside Word, Excel and PowerPoint? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.", "evidenceIds": [] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "unknown", "answer": "Does it work inside Outlook? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.", "evidenceIds": [] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "The Glean Teams app has an admin installation guide and tenant setup/consent requirements.", "evidenceIds": [ "glean:glean:teams-app", "glean:glean:r2-core-entitlements" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "unknown", "answer": "Does it work inside Docs, Sheets or Gmail? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.", "evidenceIds": [] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Teams requires admin deployment in a configured Glean tenant and Microsoft permissions. Extra licence charges are not numerically specified in the guide.", "evidenceIds": [ "glean:glean:teams-app", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:teams-app", "glean:glean:r2-core-entitlements" ] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Canvas provides tone/length adjustments and instructed rewriting. Layout-preserving document translation, a dedicated engine and a corporate glossary in the Enterprise app remain unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Unresolved on 2026-10-26. Re-read https://docs.cloud.google.com/gemini/enterprise/docs/assistant-canvas , https://cloud.google.com/gemini-enterprise/faq and https://docs.cloud.google.com/translate/docs/advanced/translate-documents , with targeted Enterprise-doc searches for translation/glossary. Canvas documents generation/editing/export, not a source-layout-preserving translation or maintained company glossary. Cloud Translation Advanced is a separate API with project/authentication prerequisites; no built-in or included Enterprise-app mapping was established. No shared translation/glossary fixture was run.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Unresolved on 2026-10-26. Re-read https://docs.cloud.google.com/gemini/enterprise/docs/assistant-canvas , https://cloud.google.com/gemini-enterprise/faq and https://docs.cloud.google.com/translate/docs/advanced/translate-documents , with targeted Enterprise-doc searches for translation/glossary. Canvas documents generation/editing/export, not a source-layout-preserving translation or maintained company glossary. Cloud Translation Advanced is a separate API with project/authentication prerequisites; no built-in or included Enterprise-app mapping was established. No shared translation/glossary fixture was run.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Unresolved on 2026-10-26. Re-read https://docs.cloud.google.com/gemini/enterprise/docs/assistant-canvas , https://cloud.google.com/gemini-enterprise/faq and https://docs.cloud.google.com/translate/docs/advanced/translate-documents , with targeted Enterprise-doc searches for translation/glossary. Canvas documents generation/editing/export, not a source-layout-preserving translation or maintained company glossary. Cloud Translation Advanced is a separate API with project/authentication prerequisites; no built-in or included Enterprise-app mapping was established. No shared translation/glossary fixture was run.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "partial", "answer": "Canvas provides a Change tone slider and selected-text instructions, so tone can be adjusted. A documented de-CH variant preset, deterministic terminology control or Swiss-language quality result was not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:r5-canvas-tone" ] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "supported", "answer": "Canvas supports direct edits, selected-text rewriting and tone/length adjustments with exported editable documents.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-canvas" ] } ], "limitations": [ "Canvas editing and DOCX/PDF export do not establish preserved source-document layout during translation.", "Cloud Translation Advanced documents formatted-document translation and glossaries as a separate API; no included Enterprise-app feature or engine relationship was verified.", "No shared DE-to-FR/IT translation, terminology or Swiss-language fixture was run." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-canvas", "gemini-enterprise:gemini-enterprise:r5-canvas-tone", "gemini-enterprise:gemini-enterprise:r5-translation-separate-api" ] }, { "productId": "glean", "claimId": "glean:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Browser companion translation and general writing are documented; layout-preserving document translation is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "extension", "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite browser Companion/Sidebar surfaces included; LLM writing/translation uses configured model usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "extension", "name": "Glean browser extension and companion", "type": "browser-extension" }, { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "partial", "answer": "The browser companion translates selected text through Glean. A dedicated translation service or exact translation-model route is not named here.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Configured agents support drafting; the browser companion explains, summarizes and translates selected text. Dedicated proofreading behavior was not verified.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:agents", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements", "glean:glean:agents" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admins can enable image models; location and paid-usage conditions vary.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "supported", "answer": "Listed image options are Gemini 2.5 Flash image, Gemini 3 Pro image and Gemini 3.1 Flash image; Nano Banana Pro is global-only.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-features", "gemini-enterprise:gemini-enterprise:g-locations" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "unknown", "answer": "Unknown. General image generation is documented; precise uploaded-image editing/inpainting controls and per-model entitlement were not established.", "evidenceIds": [] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "supported", "answer": "App feature controls enable/disable image generation and select the image model.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-features" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "Google Cloud Generated Output terms apply; third-party links and underlying rights are not transferred by the service terms.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-terms" ] } ], "limitations": [ "Remaining atomic gaps: image_editing." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-features", "gemini-enterprise:gemini-enterprise:g-locations", "gemini-enterprise:gemini-enterprise:g-terms" ] }, { "productId": "glean", "claimId": "glean:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean can generate and edit images using enabled image models.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite image generation/editing with Model Hub Usage; provider/key availability remains conditional", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "supported", "answer": "Universal Model Key uses the managed GPT Image 2.5 or GPT Image 2 default; Customer Key admins select image models and Agents can select enabled models.", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "The image guide documents editing uploaded images.", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "supported", "answer": "An administrator must enable image generation and a supported image model.", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "Customer rights in outputs are governed by the Terms and AI Addendum together with model-provider terms; no unique or exclusive image-output guarantee was verified.", "evidenceIds": [ "glean:glean:terms", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements", "glean:glean:terms", "glean:glean:ai-addendum" ] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web dictation and mobile read-aloud are documented; live conversation and meeting workflow scope remain unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "enterprise-mobile" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" }, { "id": "enterprise-mobile", "name": "Gemini Enterprise mobile app", "type": "mobile" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Admin-enabled web speech-to-text transcribes prompts; the guide states recordings are not stored.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "supported", "answer": "The mobile app can read generated answers aloud.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-use-mobile" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Unknown. No Enterprise-app-specific source or fixture established this voice/meeting behavior; generic Gemini Live API and Workspace Meet features were not carried over.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "unknown", "answer": "Unknown. No Enterprise-app-specific source or fixture established this voice/meeting behavior; generic Gemini Live API and Workspace Meet features were not carried over.", "evidenceIds": [] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Unknown. No Enterprise-app-specific source or fixture established this voice/meeting behavior; generic Gemini Live API and Workspace Meet features were not carried over.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: voice_conversation, meeting_summaries, swiss_german_speech." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat", "gemini-enterprise:gemini-enterprise:g-use-mobile" ] }, { "productId": "glean", "claimId": "glean:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Real-time voice is available with provider streaming; meeting functionality depends on key mode.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "desktop", "mobile" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite real-time voice/Meeting Notes with Model Hub Usage; Meeting Notes requires Universal Model Key per feature matrix", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "desktop", "name": "Glean for Desktop Windows and macOS", "type": "desktop-app" }, { "id": "mobile", "name": "Glean iOS and Android", "type": "mobile-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "unknown", "answer": "Can users dictate prompts? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested.", "evidenceIds": [] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "partial", "answer": "Real-time voice speaks its responses; a separate read-aloud control for arbitrary text responses was not established.", "evidenceIds": [ "glean:glean:voice", "glean:glean:r2-core-entitlements" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "supported", "answer": "Interactive voice supports web, desktop and mobile, with interruptible spoken replies and a chat transcript. It does not invoke a chosen published agent.", "evidenceIds": [ "glean:glean:voice", "glean:glean:r2-core-entitlements" ] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "The key matrix lists Meeting Notes as generally available with Universal Model Key and unsupported with Customer Key. Recording/language behavior was not tested.", "evidenceIds": [ "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested.", "evidenceIds": [] } ], "limitations": [ "Raw voice audio streams to the configured model provider and is not stored according to the voice guide; transcripts follow chat retention." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:voice", "glean:glean:r2-core-entitlements", "glean:glean:key-matrix" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The assistant documents spreadsheet code execution and Canvas document/slide exports.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "partial", "answer": "Large XLSX/CSV files are analyzed with executed code and the guide says the executed code is displayed; fixture correctness was not tested.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "unknown", "answer": "Unknown. A chart-generation example with downloadable/editable output was not verified through the shared spreadsheet fixture.", "evidenceIds": [] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "partial", "answer": "Canvas exports DOCX documents and PowerPoint slides, plus PDF/Google formats. Native XLSX output was not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-canvas" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "The web Canvas supports manual formatting and AI edits; each slide update produces a new artifact rather than modifying the old one.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-canvas" ] } ], "limitations": [ "Remaining atomic gaps: charts." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat", "gemini-enterprise:gemini-enterprise:g-canvas" ] }, { "productId": "glean", "claimId": "glean:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Data analysis and Office file output are documented, with spreadsheet and template limitations.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant/Canvas/document output with Model Hub Usage; provider/tool prerequisites apply", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Thinking-mode uploaded spreadsheets can use a per-user/session sandbox. Indexed spreadsheets may be truncated and cross-indexed-file numeric aggregation is not supported by the documented Data Analysis route.", "evidenceIds": [ "glean:glean:analysis", "glean:glean:r2-core-entitlements" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "unknown", "answer": "The Data Analysis and Office-output guides were checked, but chart generation and chart-file fidelity were not established or observed in this pass.", "evidenceIds": [] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Enabled tools create Word documents, Excel workbooks and PowerPoint decks, saved/downloaded through the documented route. Arbitrary Word/Excel template population is not supported by create tools.", "evidenceIds": [ "glean:glean:office-output", "glean:glean:r2-core-entitlements" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Slide generation creates decks in Canvas for refinement and export; exact themes and embedded elements are not guaranteed.", "evidenceIds": [ "glean:glean:office-output", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "No fixture analysis or output-file inspection. Code-interpreter provider and retention differ by route." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:analysis", "glean:glean:r2-core-entitlements", "glean:glean:office-output" ] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects share sources, while project chats stay private and conversation links share snapshots.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "When enabled, share links expose the conversation as it existed when shared, including generated media.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-share" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Project owners can invite colleagues into a shared knowledge space.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-projects" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unsupported", "answer": "Project chats are private to their author; other members cannot see or join them.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-projects" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Linked project sources retain original ACLs, but a shared chat exposes its existing content to recipients, including sensitive material. No recipient fixture test was run.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-projects", "gemini-enterprise:gemini-enterprise:g-share" ] } ], "limitations": [ "Knowledge ACL enforcement is distinct from the content already copied into a shared conversation." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-share", "gemini-enterprise:gemini-enterprise:g-projects" ] }, { "productId": "glean", "claimId": "glean:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Viewer chat sharing documents recipient-source redaction; current Projects and group-chat plan entitlements remain unknown.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant Viewer sharing; current Projects and Team-chat Editor entitlement under Core Suite/Enterprise Flex unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Users can share chats with users, departments or the organization, with Viewer read-only access.", "evidenceIds": [ "glean:glean:sharing", "glean:glean:r2-core-entitlements" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "unknown", "answer": "The Projects guide describes gradual enablement but does not establish a current named Core Suite/Enterprise Flex entitlement. Shared-project availability remains unknown.", "evidenceIds": [] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unknown", "answer": "The Team chat guide describes a beta enabled for selected users, but its current Core Suite/Enterprise Flex entitlement was not established. Multi-user AI chat availability for a named plan remains unknown.", "evidenceIds": [] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "For Viewer chat sharing, the guide documents redaction of inaccessible citations and content. That finding does not establish the distinct Team-chat Editor entitlement or its availability for a Core Suite/Enterprise Flex tenant. No cross-group sharing test was run.", "evidenceIds": [ "glean:glean:sharing", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Viewer redaction must not be generalized to Team-chat Editors. Projects and Team-chat commercial/rollout entitlements remain unknown; no two-user fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sharing", "glean:glean:r2-core-entitlements", "glean:glean:projects", "glean:glean:team-chat" ] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:WORK-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "glean", "claimId": "glean:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "German, French, Italian and English end-user UIs are documented; admin setup is not localized.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite client surfaces; detailed language/localization entitlements not separately mapped by plan", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "The support matrix lists English, German, French and Italian UI among other locales.", "evidenceIds": [ "glean:glean:language", "glean:glean:r2-core-entitlements" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? The locale matrix and accessibility statement were checked, but translation completeness and naturalness were not observed in a logged-in German/French/Italian UI.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "partial", "answer": "Glean maintains a VPAT 2.5 ACR covering WCAG 2.0/2.1/2.2 A and AA, obtainable through the Trust Center; the report was not reviewed.", "evidenceIds": [ "glean:glean:accessibility", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unsupported", "answer": "The language guide explicitly says external help documentation and admin workspace setup are not yet localized.", "evidenceIds": [ "glean:glean:language", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "The language/accessibility pages describe the common product, without a separate Core Suite/Enterprise Flex localization entitlement matrix." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:language", "glean:glean:r2-core-entitlements", "glean:glean:accessibility" ] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Google Identity and SAML/OIDC federation are documented; tenant policy and domain capture need separate verification.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "Google Identity or Workforce Identity Federation can use SAML 2.0/OIDC providers including Entra ID and Okta.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-identity" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "The retrieved identity guide covers Standard/Plus and other Cloud-managed editions, not Business account administration.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-identity" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "unknown", "answer": "Unknown. The identity setup guide did not establish this exact policy behavior and no SSO tenant test was performed.", "evidenceIds": [] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Unknown. The identity setup guide did not establish this exact policy behavior and no SSO tenant test was performed.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Unknown. The identity setup guide did not establish this exact policy behavior and no SSO tenant test was performed.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: mfa, conditional_access, domain_capture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-identity" ] }, { "productId": "glean", "claimId": "glean:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SSO is mandatory with OIDC/SAML and identity-provider MFA and conditional access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect includes SSO and role access; detailed IdP policy setup is separately documented", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "OIDC and SAML work with Entra ID, Google, Okta, OneLogin and generic SAML providers as documented.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "partial", "answer": "SSO is mandatory during deployment setup; no separate SSO price or plan gate is given in this guide.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "supported", "answer": "Glean recommends enforcing MFA through the configured identity provider.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "supported", "answer": "Glean recommends appropriately secure IdP conditional-access policies; mobile documents Intune-compatible sign-in.", "evidenceIds": [ "glean:glean:sso", "glean:glean:mobile", "glean:glean:r2-core-entitlements" ] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "partial", "answer": "Glean checks the user email domain against the expected customer domain before issuing a login cookie; broader domain-capture/migration semantics were not established.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "No SSO trial login was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements", "glean:glean:mobile" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SCIM/group mapping and automatic licence assignment are documented; content ownership after deprovisioning was not tested.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "partial", "answer": "Entra and Okta SCIM configuration is documented for identity/group data and sharing autocomplete; complete content-lifecycle behavior was not verified.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-identity" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "supported", "answer": "Identity/group mappings support permission-aware stores; large Entra group counts require documented SCIM setup.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-identity" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "supported", "answer": "A subscription can automatically assign a licence the first time an entitled user opens Enterprise or Notebook Enterprise.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-license-details" ] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "unknown", "answer": "Unknown. No leaver fixture established chat/agent/knowledge ownership transfer or final deletion after user removal.", "evidenceIds": [] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Admins can manually assign/unassign users and redistribute available licences across projects within a billing account.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-license-details" ] } ], "limitations": [ "Remaining atomic gaps: deprovisioning." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-identity", "gemini-enterprise:gemini-enterprise:g-license-details" ] }, { "productId": "glean", "claimId": "glean:ADM-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "IAM and app boundaries govern administrator access and feature controls; a verified per-group feature matrix remains open.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Google defines Enterprise Admin/User IAM roles and fine-grained Discovery Engine permissions.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-access-control" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "partial", "answer": "IAM policies can target group principals; feature toggles shown in the guide are app-wide rather than a demonstrated per-group feature matrix.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-access-control", "gemini-enterprise:gemini-enterprise:g-features" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "App controls include agent/gallery creation, sharing, memory, projects, Canvas, model choice, images and speech-to-text; per-group enforcement was not tested.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-features" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "unknown", "answer": "Unknown. Projects/apps provide boundaries, but contract-level subsidiary separation and administration were not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: multi_entity." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-access-control", "gemini-enterprise:gemini-enterprise:g-features" ] }, { "productId": "glean", "claimId": "glean:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean has delegated admin roles, IdP-group permissions and feature access controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect/Agent Governance role controls; department and IdP group policy configuration as documented", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Setup Admin, Admin, Super Admin and specialist moderators have documented scopes; only Super Admin can assign certain privileges.", "evidenceIds": [ "glean:glean:roles", "glean:glean:r2-core-entitlements" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Direct and IdP-group roles combine, with highest-precedence primary roles and union of secondary roles. Group permission behavior is feature-flag dependent.", "evidenceIds": [ "glean:glean:groups", "glean:glean:r2-core-entitlements" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Member permissions include content and agent creation; model access, scheduled triggers and beta features have specific controls. Every feature/group combination was not verified.", "evidenceIds": [ "glean:glean:users", "glean:glean:groups", "glean:glean:r2-core-entitlements" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Terms permit affiliates to use or order the service, while separate subsidiary data partitions within one contract were not established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "No two-group restriction-enforcement test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:roles", "glean:glean:r2-core-entitlements", "glean:glean:groups", "glean:glean:users", "glean:glean:terms" ] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Adoption, agent and optional identifiable user reporting are documented, with downloadable analytics.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "The Looker-based dashboard includes adoption and usage/quality metrics, refreshed about every six hours.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-analytics" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Agent and allowlisted User Level tabs are documented; model/group breakdown completeness was not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-analytics" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "The analytics API exports the past 30 days of metrics to a regional BigQuery table, with documented export-call quotas.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-analytics" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "unknown", "answer": "Unknown. User-level reporting contains user identifiers when enabled; an administrator pseudonymization or works-council reporting mode was not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: privacy_modes." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-analytics" ] }, { "productId": "glean", "claimId": "glean:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Insights provides adoption and individual activity reporting with CSV export.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Billing & Insights included in seat; Enterprise Flex Admin console/Insights platform separate from usage rates", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Insights includes daily, weekly and monthly active users and adoption metrics.", "evidenceIds": [ "glean:glean:insights", "glean:glean:r2-core-entitlements" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Department filters and per-person Assistant, search, agent and MCP activity are documented. Model usage is a separate dashboard; a unified breakdown by every requested dimension was not verified.", "evidenceIds": [ "glean:glean:insights", "glean:glean:core-price", "glean:glean:r2-core-entitlements" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "The All signed up users table exports CSV; customer event delivery supports downstream analysis.", "evidenceIds": [ "glean:glean:insights", "glean:glean:events", "glean:glean:r2-core-entitlements" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Departments under five users are grouped. The same guide documents named user activity; an organization-wide pseudonymous mode was not established.", "evidenceIds": [ "glean:glean:insights", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:insights", "glean:glean:r2-core-entitlements", "glean:glean:core-price", "glean:glean:events" ] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Eligible projects have real spend caps; these are project-level controls with delayed enforcement, not proven per-group budgets.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "partial", "answer": "The console shows project consumption and 30-day overage/PAYG costs, excluding licence subscriptions; per-user/group cost allocation was not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-costs" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "partial", "answer": "Eligible invoiced, non-trial projects can set a monthly cap across the app/platform/developer-tool service scope; per-user/group caps were not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-budget" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "supported", "answer": "At the cap, overages stop and users see a limit error; enforcement may take minutes and charges can exceed the cap.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-budget" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Unknown. Cost-centre export and attribution for all seat/model/agent charges were not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: chargeback." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-costs", "gemini-enterprise:gemini-enterprise:g-budget" ] }, { "productId": "glean", "claimId": "glean:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Usage limits can alert or block; team limits are per-member defaults rather than pooled team budgets.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite / Enterprise Flex; legacy Enterprise exclusions stated", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Usage dashboards expose user/team/agent consumption in dollars or FlexCredits depending on plan.", "evidenceIds": [ "glean:glean:limits" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Organization, user, department/IdP-group and agent monthly limits are documented for Core Suite/Enterprise Flex; legacy Enterprise lacks user/agent limits.", "evidenceIds": [ "glean:glean:limits" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "supported", "answer": "An optional block stops later billable requests after the running action completes. Alert-only is also available; some overage can occur.", "evidenceIds": [ "glean:glean:limits" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? The usage-limit and pricing guides were checked; cost-center chargeback export and cost allocation outside current department/group metadata were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:limits" ] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Method-level audit events and configurable prompt/response logging are documented; retention and legal hold remain open.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Cloud Audit Logs enumerates administrative and data-access methods and required permissions.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-audit" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "supported", "answer": "Usage logs include sensitive prompts/responses only when content logging is enabled; otherwise sensitive text is elided.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-usage-logs" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "partial", "answer": "Cloud Logging supports log sinks, separate projects, views and field-level access control; a target SIEM integration was not tested.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-usage-logs" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Unknown. No scoped legal-hold or eDiscovery export guarantee was established for this app.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "unknown", "answer": "Unknown. Usage-log documentation sends data to Cloud Logging but the applicable bucket retention/integrity configuration was not retrieved; no universal retention is asserted.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: ediscovery, log_retention." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-audit", "gemini-enterprise:gemini-enterprise:g-usage-logs" ] }, { "productId": "glean", "claimId": "glean:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Administrative change logs have documented CSV export and retention. Prompt/response compliance logging remains unknown because source scopes conflict.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect administrative audit logs; no verified prompt/response compliance-logging finding", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Admin Audit Logs record configuration changes by admins and Glean support, excluding end-user events. Default retention is 30 days.", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "unknown", "answer": "Prompt/response retention and its configuration remain unknown. The deployment comparison says individual queries/responses are not logged, while Customer Event documentation describes CHAT response content and the history guide separates that logging from history. Their deployment/system scopes were not reconciled.", "evidenceIds": [] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "partial", "answer": "The administrative audit-log guide documents self-serve CSV export. For Glean-hosted deployments, ongoing delivery of administrative logs can be configured by the account team and is not enabled by default or self-serve. This finding makes no prompt/response or Customer Event export guarantee.", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? Administrative and Customer Event documentation was checked. eDiscovery/legal-hold behavior, integrity guarantees and per-destination content-log retention were not established.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Administrative audit logs have a documented 30-day default; extended periods require arrangement. Customer Event/content-log retention is unknown and no common retention term for all logs is inferred.", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Only administrative/configuration events, their export and their stated retention are positive findings. Content logging, its compliance integrity model, eDiscovery and legal hold remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements", "glean:glean:deploy", "glean:glean:events", "glean:glean:history" ] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Model Armor inspection and blocking and source-ingestion policies are documented. Effective PII redaction remains unknown because the setup summary conflicts with its linked integration guide.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "partial", "answer": "Sensitive Data Protection detectors inspect supported sources/uploads and Model Armor screens prompts/responses; no AHV/IBAN fixture was tested.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-armor", "gemini-enterprise:gemini-enterprise:g-dlp" ] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "partial", "answer": "Inspection-only and blocking modes are documented, and source policies can prevent ingestion or upload. Effective masking/redaction is unknown: the setup summary mentions redaction, while the specific integration guide excludes altering or masking PII.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-armor", "gemini-enterprise:gemini-enterprise:g-dlp", "gemini-enterprise:gemini-enterprise:g-admin-setup-correction" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "unknown", "answer": "Unknown. The app links to policy/template configuration, but a complete verified custom detector/pattern configuration was not obtained.", "evidenceIds": [] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "supported", "answer": "Google Sensitive Data Protection integrates with supported connectors, labels and uploads; it is excluded from Business and does not scan audio/video.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-dlp" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "supported", "answer": "Source policies run in Google Sensitive Data Protection and must use the app region; source policy support is global/us/eu. No local-device filter is established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-dlp" ] } ], "limitations": [ "Remaining atomic gaps: custom_patterns.", "The redaction discrepancy is retained as an explicit gap, not a positive or negative redaction capability. No masking fixture was run; do not infer transformation from a blocked response." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-armor", "gemini-enterprise:gemini-enterprise:g-dlp", "gemini-enterprise:gemini-enterprise:g-admin-setup-correction" ] }, { "productId": "glean", "claimId": "glean:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Protect+ can flag or block configured sensitive patterns in prompts; file coverage and Swiss-fixture outcomes are unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Enterprise Flex + Protect+ site-wide annual add-on; basic Core Suite CSV protection is a different mechanism", "addOns": [ "Glean Protect+ AI security" ], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "partial", "answer": "Prompt-only regex policy covers configured PII, credentials, IBAN and government-ID patterns. Templates start disabled; this policy excludes retrieved data and generated responses.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "supported", "answer": "Admins choose monitoring with findings or immediate blocking of the run; the guide does not promise automatic redaction for this policy.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "supported", "answer": "Admins can define RE2 pattern groups and test patterns before enabling them.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "Protect+ documents AI security integrations including Palo Alto Networks in the product/security material. Purview/Netskope integration and exact enterprise entitlement were not verified.", "evidenceIds": [ "glean:glean:protect", "glean:glean:subprocessors", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "unknown", "answer": "Where does filtering run? Protect+ and prompt-policy guides were checked. Filtering location, upload scanning by this policy and Swiss AHV/IBAN behavior were not observed.", "evidenceIds": [] } ], "limitations": [ "Prompt-only pattern policy is not evidence that file contents are filtered before every model call. No personal-data fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:protect", "glean:glean:subprocessors" ] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admins can add assistant instructions, banned phrases and configurable inspection/blocking policies.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "supported", "answer": "Admins can set additional LLM system instructions for the app assistant; instructions alone are not proof of enforcement.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-configure" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Unknown. An enforced organization-specific usage-policy acknowledgement flow was not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "supported", "answer": "Banned phrases reject matching input, and Model Armor templates separately configure inspect-only versus inspect-and-block behavior.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-configure", "gemini-enterprise:gemini-enterprise:g-armor" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "partial", "answer": "Model Armor screening data can be logged/routed with access restrictions; a complete central policy-hit reporting interface was not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-armor" ] } ], "limitations": [ "Remaining atomic gaps: usage_notice." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-configure", "gemini-enterprise:gemini-enterprise:g-armor" ] }, { "productId": "glean", "claimId": "glean:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise instructions and configurable AI security policies are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Enterprise Flex Assistant instructions; Protect+ site-wide annual add-on for security monitoring/blocking", "addOns": [ "Protect+ for AI security findings; not required for basic custom instructions" ], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "supported", "answer": "Admins can configure up to five enterprise custom instructions for Assistant.", "evidenceIds": [ "glean:glean:org-instructions", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? The custom-instruction and AI security guides were checked; a mandatory acceptable-use acknowledgement flow was not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "supported", "answer": "Protect+ policies can monitor/block configured sensitive prompts and restrict topics; enforcement depends on enabled policy.", "evidenceIds": [ "glean:glean:pii", "glean:glean:protect", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "supported", "answer": "Monitoring creates admin findings with matched patterns, snippets and conversation links.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Model-followed instructions are distinct from policy enforcement." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:org-instructions", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:pii", "glean:glean:protect" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "US/EU storage and model-processing commitments are feature-specific; this is not a blanket EU/Swiss data boundary.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "supported", "answer": "Standard/Plus data stores offer global/us/eu and allowlisted Canada, India, Japan, Singapore and UK locations.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-locations" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "Base and named Gemini/Claude models support US/EU processing; 3.1 Pro EU, global-only image models and Google Search grounding have explicit exceptions.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-locations" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Unknown. The residency page does not establish every backup, usage-log and telemetry location together.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "unknown", "answer": "Unknown. A source-region selection is not a staff-access restriction; the subprocessor list includes international support and no universal EU-only staff-access promise was established.", "evidenceIds": [] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Unknown. Switzerland is not a named selectable location in the retrieved service location table; a separate Swiss-only offer was not verified.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "supported", "answer": "These location commitments apply to the named Cloud-managed editions; Business has separate documentation and is not inferred to inherit them.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-locations" ] } ], "limitations": [ "Google Search grounding is global; optional features can route out of the selected location.", "Remaining atomic gaps: backups_logs_region, support_access_region, swiss_hosting." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-locations" ] }, { "productId": "glean", "claimId": "glean:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Hosting is region-selectable, but storage, model processing and remote support must be scoped separately.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Glean Hosted regional single-tenant hosting included; Customer Hosted and provider regions remain contract/key choices", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Tenant storage and index follow the selected isolated GCP/AWS deployment; the public GCP list includes Netherlands, Belgium and Frankfurt. Actual contracted country was not selected.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:regions", "glean:glean:r2-core-entitlements" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Model routes depend on cloud and key mode; GCP/AWS Customer Key has cross-cloud restrictions. The subprocessor list allows customer-selected provider locations but does not establish every model remains in EU/CH.", "evidenceIds": [ "glean:glean:models", "glean:glean:subprocessors", "glean:glean:r2-core-entitlements" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "partial", "answer": "Deployment documentation lists backups up to seven days but no full country map for backups, telemetry and central services was established.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "supported", "answer": "The subprocessor list names the Indian affiliate for remote support/security/debugging; the SLA names California and Bangalore support locations.", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:sla", "glean:glean:r2-core-entitlements" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Region and deployment pages were checked; Swiss hosting, exact backup/log/telemetry geography and all model-provider regional exceptions were not established.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Both vendor-hosted and customer-cloud modes offer region selection. Prices, thresholds and per-model regional conditions remain contractual.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:deploy", "glean:glean:regions", "glean:glean:r2-core-entitlements", "glean:glean:models", "glean:glean:subprocessors", "glean:glean:sla", "glean:glean:terms" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The documented offer is Google-managed Cloud SaaS; private source connectivity does not establish private deployment of the whole assistant.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "supported", "answer": "The documented managed service uses a Google Cloud project, selected service location and subscription.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-security", "gemini-enterprise:gemini-enterprise:g-license-details" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "unknown", "answer": "Unknown. The residency, security and self-hosted-source guides did not establish this deployment mode, whole-platform operability, size threshold or mode-specific parity; source Private Service Connect is a connector route only.", "evidenceIds": [] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Unknown. The residency, security and self-hosted-source guides did not establish this deployment mode, whole-platform operability, size threshold or mode-specific parity; source Private Service Connect is a connector route only.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Unknown. The residency, security and self-hosted-source guides did not establish this deployment mode, whole-platform operability, size threshold or mode-specific parity; source Private Service Connect is a connector route only.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Unknown. The residency, security and self-hosted-source guides did not establish this deployment mode, whole-platform operability, size threshold or mode-specific parity; source Private Service Connect is a connector route only.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "unknown", "answer": "Unknown. The residency, security and self-hosted-source guides did not establish this deployment mode, whole-platform operability, size threshold or mode-specific parity; source Private Service Connect is a connector route only.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: dedicated_instance, customer_cloud, on_premise, air_gapped, mode_feature_gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-security", "gemini-enterprise:gemini-enterprise:g-license-details" ] }, { "productId": "glean", "claimId": "glean:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean documents dedicated vendor hosting and Glean-operated deployment in customer cloud accounts.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Glean Hosted single tenant; separately contracted Customer Hosted private-cloud configuration under Core Suite/Enterprise Flex", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "unsupported", "answer": "Deployment documentation explicitly says Glean uses single-tenant infrastructure in both supported modes. This is not a shared tenant offer.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "supported", "answer": "Glean Hosted runs isolated customer infrastructure in Glean cloud accounts; the public guide gives no numerical seat threshold.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "supported", "answer": "Customer Hosted, formerly Cloud-Prem, runs a Glean-managed tenant in customer GCP or AWS. Glean handles upgrades and keeps support access; seat/contract minimum is not published.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "The guide describes the same product in both modes, but key/provider matrices document cloud and feature differences. Customer Hosted cannot be independently patched or re-architected by the customer.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:key-matrix" ] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Google contract terms restrict training without customer permission; partner retention and human-review conditions need separate confirmation.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "The AI/ML service terms prohibit using Customer Data for model training/fine-tuning without prior customer permission or instruction.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-terms" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "unknown", "answer": "Unknown. Separate terms apply to partner offerings, but the accepted Enterprise-app Claude contract was not obtained; Google terms are not silently applied to every partner.", "evidenceIds": [] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "unknown", "answer": "Unknown. The core assistant/partner abuse-monitoring retention matrix was not established. Google Search grounding has separately documented logging exceptions.", "evidenceIds": [] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "unknown", "answer": "Unknown. No end-to-end ZDR guarantee covering persistent chat, grounding, agents and every model provider was established.", "evidenceIds": [] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "Unknown. A complete plan/provider-specific human-review policy for the app was not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: provider_training, provider_retention, zero_retention, human_review." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-terms" ] }, { "productId": "glean", "claimId": "glean:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The AI Addendum prohibits model training and scopes provider retention commitments to Glean-key use, with exceptions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Any contracted plan incorporating the AI Addendum; Glean model key unless Customer Key explicitly discussed", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "AI Addendum section 3(a)(i) prohibits Glean from using Customer Data to train, retrain, improve or fine-tune AI Models.", "evidenceIds": [ "glean:glean:ai-addendum" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "supported", "answer": "For Glean model-key service, Glean contracts with providers to prohibit that training. Customer Key access remains the customer responsibility under section 4.", "evidenceIds": [ "glean:glean:ai-addendum" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Glean-key section 3(b) prohibits stored/logged inputs and outputs except legal or trust-and-safety necessity. The Data Analysis guide also describes up to 30-day retention for abuse-flagged files.", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:analysis" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Zero-day retention is a contractual Glean-key commitment subject to law and trust/safety exceptions; it is not a blanket guarantee for Customer Key or every file-processing tool.", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:analysis" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "Can provider staff review content? The AI Addendum and Data Analysis security text were checked; provider human-review access under each exception was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:analysis" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat retention is configurable and legal deletion windows are documented, with different scopes.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Chat history defaults to 60 days from creation, including chats revisited later; file/index/log defaults were not fully established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-configure" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "supported", "answer": "Admins can select 1, 30, 60, 90, 120 or 180 days for assistant chat history.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-configure" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Chat management supports deleting conversations; irreversible purge of every file/index/log copy was not tested.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-organize", "gemini-enterprise:gemini-enterprise:g-security" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "supported", "answer": "The CDPA instructs deletion after term end, subject to a recovery period up to 30 days, completion within 180 days and applicable-law/continuing-term exceptions.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-dpa" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-configure", "gemini-enterprise:gemini-enterprise:g-organize", "gemini-enterprise:gemini-enterprise:g-security", "gemini-enterprise:gemini-enterprise:g-dpa" ] }, { "productId": "glean", "claimId": "glean:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "User-facing chat/file deletion and contract-end obligations are documented; default and effective admin retention remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex user history controls and applicable Terms/DPA; default/effective configured retention and shared-link lifetime unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "unknown", "answer": "Default content retention is unknown. Chat Sharing states a fixed 30-day conversation/link lifetime, while Chat History describes organization-configured periods. The relationship between shared links, stored chats, uploads and other retained copies was not reconciled; no universal default is inferred.", "evidenceIds": [] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "unknown", "answer": "The history guide lists Off, 30, 90, 180 and 365 days, but the sharing guide states a fixed 30-day conversation/link lifetime. The effective scope of admin settings versus shared-link/stored-chat retention remains unresolved, so a verified configurable retention entitlement is not asserted.", "evidenceIds": [] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "The history guide lets users remove chats from their history; the upload guide allows file removal before the first query or by deleting the chat afterward. Permanent removal from every copy, backup or event log was not established.", "evidenceIds": [ "glean:glean:history", "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "Terms section 12.3 and DPA section 7 require deletion at termination subject to legal retention. No fixed completion interval or destruction certificate was established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "User-facing deletion does not establish erasure from every retained copy. Default/effective configured retention, shared-link lifetime and contract-end completion timing remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:history", "glean:glean:uploads", "glean:glean:r2-core-entitlements", "glean:glean:terms", "glean:glean:dpa", "glean:glean:sharing" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Google publishes a global subprocessor list and contractual transfer rules; selected residency does not settle legal or support-access exposure.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "A public Cloud subprocessor list identifies service activities and processing locations; a single page-effective date was not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-subprocessors" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "supported", "answer": "Support examples span the US, Canada, India, Ireland, Romania and other countries; the full list is service-specific rather than a chosen-region-only list.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-subprocessors" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "unknown", "answer": "Unknown. Subprocessor objection/notice provisions exist in CDPA section 11, but the exact notice period applicable to this procurement was not verified.", "evidenceIds": [] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "unknown", "answer": "Unknown. The exact EMEA contracting-entity/parent chain was not independently retrieved; no entity is inferred from the selected data region.", "evidenceIds": [] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "The CDPA provides adequacy/alternative-transfer mechanisms and SCC routes for restricted transfers, including Swiss-law adaptations.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-dpa" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "Unknown. The tested government-requests URL returned a short non-substantive response; a retrievable scoped policy and transparency report remain a gap.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: change_notification, parent_jurisdiction, government_access_policy." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-subprocessors", "gemini-enterprise:gemini-enterprise:g-dpa" ] }, { "productId": "glean", "claimId": "glean:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A dated processor list includes US providers and Indian remote support, with DPA transfer and change terms.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex under applicable public Terms, signed DPA and Order Form; no bespoke contract examined", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "supported", "answer": "Public list last updated July 28, 2026 identifies infrastructure, model, support and search subprocessors.", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:r2-core-entitlements" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "supported", "answer": "The table lists US provider entities and India for Glean Search Technologies remote support; selected cloud/provider processing locations can differ.", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:r2-core-entitlements" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA section 9 specifies at least 30 days notice before a new processor and a 30-day objection period, with a scoped termination remedy if unresolved.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "The Terms identify Glean Technologies, Inc. as a Delaware corporation. A separate parent entity was not established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "The DPA incorporates EU SCCs, Swiss-recognized clauses and the UK Addendum for applicable transfers; SCC law/jurisdiction is Ireland.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "Is there a published government-access or transparency policy? DPA, processor list and privacy page were checked. A separate government-access/transparency-request policy was not established; no legal exposure verdict is made.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:r2-core-entitlements", "glean:glean:dpa", "glean:glean:terms" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The public CDPA covers GDPR and Swiss FADP; sector and governing-law details remain procurement-specific.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Google publishes the Cloud Data Processing Addendum; negotiability for a particular order was not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-dpa" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "supported", "answer": "The CDPA defines European Data Protection Law to include applicable GDPR and Swiss FADP and includes Swiss transfer adaptations.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-dpa" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "unknown", "answer": "Unknown. The base terms point to region-specific terms/contracting entities; the governing agreement for a Swiss/EU order was not established.", "evidenceIds": [] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "unknown", "answer": "Unknown. No scoped EU AI Act provider/deployer documentation pack was obtained for this app.", "evidenceIds": [] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "unknown", "answer": "Unknown. General Cloud compliance materials do not establish FINMA/banking-secrecy coverage for a particular Enterprise deployment.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: governing_law, ai_act_materials, sector_materials." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-dpa" ] }, { "productId": "glean", "claimId": "glean:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public contractual and AI-law materials are available, with Swiss/EU data-law scope.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex applicable public Terms/DPA/AI Addendum; signed Order Form controls actual coverage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "supported", "answer": "A public DPA form takes effect when signed and can sit under a mutually accepted agreement; negotiability was not tested.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "supported", "answer": "The DPA defines applicable data-protection law to include Switzerland and GDPR and describes Swiss transfer clauses. Applicability depends on the processing.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "partial", "answer": "Main Terms section 13.1 specifies New York and US law; SCCs select Ireland for their own governing law/jurisdiction. A specific court for the main contract was not established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "The AI Addendum includes applicable EU AI Act commitments and allocation of customer/provider responsibilities; a full procurement technical file was not retrieved.", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "The public legal index links HIPAA BAA forms for Glean as Business Associate and as Subcontractor; actual coverage depends on the applicable agreement. The AI Addendum describes assurance commitments. FINMA/banking-secrecy outsourcing materials were not established.", "evidenceIds": [ "glean:glean:r3-legal-index", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements", "glean:glean:terms", "glean:glean:ai-addendum", "glean:glean:r3-legal-index" ] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The vendor lists multiple compliance programs; certificates and report periods were not independently verified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Google lists ISO 27001 and directs readers to product-specific scope pages; issuer, current certificate scope and validity were not verified.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-compliance" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "SOC 2 is listed, but report type, audit period and service-specific scope were not obtained.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-compliance" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "partial", "answer": "BSI C5:2020 is listed; the scoped attestation and period were not inspected.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-compliance" ] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "Listed programs include ISO 27017/27018/27701, SOC 1/3, HIPAA, FedRAMP and PCI DSS; individual scope and exceptions require verification.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-compliance" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "supported", "answer": "Use Google Cloud Compliance Reports Manager for ISO certificates and SOC reports. Some resources require a Cloud or Workspace account; confidential resources remain governed by the customer agreement. No restricted report was accessed.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:r4-compliance-reports", "gemini-enterprise:gemini-enterprise:r4-compliance-scope" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "unknown", "answer": "Unknown. No independent Enterprise-app penetration-test summary was retrieved.", "evidenceIds": [] } ], "limitations": [ "The public report-access route is documented; report scope, issuer, reporting period and a product-specific penetration-test summary remain unverified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-compliance", "gemini-enterprise:gemini-enterprise:r4-compliance-reports", "gemini-enterprise:gemini-enterprise:r4-compliance-scope" ] }, { "productId": "glean", "claimId": "glean:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SOC 2 and ISO badges are vendor claims; issuer, report scope and validity were not independently checked.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect compliance material; vendor badges only, certificate/report scope and validity unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Glean claims ISO 27001 on its security page. The actual certificate, issuer, service scope and validity dates were not obtained.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "Glean claims SOC 2 Type II, but auditor, examination period and exact covered service were not verified from a report.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "The security page lists ISO 42001, HIPAA and TX-RAMP Level 2. These are vendor assertions, not verified certificates in this profile.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "Security and accessibility material direct evaluators to the public Trust Center, whose report content was not readable without further access.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:accessibility", "glean:glean:r2-core-entitlements" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "unknown", "answer": "Are independent penetration test summaries available? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established.", "evidenceIds": [] } ], "limitations": [ "No evidence is certificate-verified. Cloud-provider certificates are not treated as Glean certificates." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements", "glean:glean:accessibility" ] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Regional CMEK and Cloud security controls are documented; tenant separation and all-tool coverage still need review.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "Data-store encryption defaults to Google-managed keys, with CMEK options in supported regions.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connect-overview", "gemini-enterprise:gemini-enterprise:g-encryption" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "supported", "answer": "CMEK supports US/EU; EKM/HSM availability and limitations are documented, with some allowlisting and feature exceptions.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-encryption", "gemini-enterprise:gemini-enterprise:g-compliance" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "supported", "answer": "VPC Service Controls protects the managed app, while Private Service Connect reaches self-hosted sources; third-party endpoint traffic has separate controls.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-security", "gemini-enterprise:gemini-enterprise:g-selfhosted-data" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "unknown", "answer": "Unknown. Cloud project/IAM boundaries are documented, but a product-specific shared-runtime isolation design or dedicated-tenant assurance was not obtained.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: tenant_isolation." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-connect-overview", "gemini-enterprise:gemini-enterprise:g-encryption", "gemini-enterprise:gemini-enterprise:g-compliance", "gemini-enterprise:gemini-enterprise:g-security", "gemini-enterprise:gemini-enterprise:g-selfhosted-data" ] }, { "productId": "glean", "claimId": "glean:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Encryption, isolation and network controls are documented. Customer-managed keys are supported for Customer Hosted AWS; other key-custody scopes remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect encryption and single-tenant Glean Hosted; separately contracted Customer Hosted network configuration", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "Deployment comparison documents AES-256 at rest and TLS in transit for both deployment modes.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "supported", "answer": "For Customer Hosted AWS, Glean supports KMS customer-managed encryption keys owned and controlled by the customer. The FAQ recommends default managed keys; Glean Hosted/GCP key custody and commercial prerequisites were not established.", "evidenceIds": [ "glean:glean:r4-aws-cmk-faq", "glean:glean:r4-aws-key-control" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "supported", "answer": "IP-based access controls and private connectivity for on-prem connectors are documented; customer AWS supports local VPC endpoints.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "supported", "answer": "Each deployment uses isolated single-tenant infrastructure, including the Glean-managed customer-cloud option.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r4-aws-cmk-faq", "glean:glean:r4-aws-key-control" ] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Profession-specific secrecy undertaking and add-on remain unknown; general confidentiality and scoped content-access controls do not establish §203 StGB or Art.321 StGB coverage.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard/Plus under applicable Google Cloud contract; Workspace Gemini excluded", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "No profession-specific DE/CH contractual scope verified; deployment/provider regions follow the other scoped claims.", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Unknown. Reviewed Gemini Enterprise security/contract documentation and Google Cloud CDPA, and searched Google first-party material for professional secrecy, Berufsgeheimnis and §203. No Gemini Enterprise-specific §203 StGB or Art.321 StGB template or dedicated add-on was retrieved. A DPA or no-training clause alone does not answer whether a profession-specific undertaking is signed.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Unknown. No retrieved §203/Art.321 undertaking establishes flow-down to all relevant subcontractors/model providers. General DPA confidentiality is not equivalent.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Unknown. No documented profession-specific plan, dedicated instance option or paid secrecy add-on and its entitlements/pricing were established.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Google CDPA section7.1.2 binds authorised processors to confidentiality; Appendix2 describes role-based access, personnel confidentiality and authorisation. These are general data-security commitments. Exact staff/subprocessor/model-provider plaintext-access conditions and a profession-specific undertaking for this procurement remain unverified.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-dpa" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Unknown. Reviewed Gemini Enterprise security/contract documentation and Google Cloud CDPA, and searched Google first-party material for professional secrecy, Berufsgeheimnis and §203. No Gemini Enterprise-specific §203 StGB or Art.321 StGB template or dedicated add-on was retrieved. General data-flow/security pages are available but do not document such a secrecy offering.", "evidenceIds": [] } ], "limitations": [ "Contract facts only; no legal suitability assessment. No profession-specific commitment or paid option inferred from generic confidentiality, hosting, encryption or no-training terms.", "Public, unauthenticated source pass only; no sales contact, NDA request or authenticated access-control test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-dpa" ] }, { "productId": "glean", "claimId": "glean:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "General DPA confidentiality and provider/support access are documented; a specific German or Swiss professional-secrecy undertaking remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex public Terms/DPA confidentiality; no verified professional-secrecy-specific package", "addOns": [], "deploymentMode": null, "region": "Selected hosting/provider regions; listed India support affiliate; no DE/CH-specific undertaking verified", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Glean DPA section4 binds authorized personnel to confidentiality or statutory duties, but no signed/signon German §203 StGB or Swiss Art321 StGB professional-secrecy undertaking was retrieved. General DPA confidentiality is not treated as that undertaking.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "DPA section9 requires no-less-protective written subprocessor obligations and necessary access. No flow-down of a specific §203/Art321 professional-secrecy undertaking was established.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "No publicly documented professional-secrecy-specific plan, dedicated package, paid add-on, minimum or regional contract entitlement was established in legal pages, administration docs, pricing or targeted first-party search.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Contractually authorized Glean personnel and necessary subprocessors may process customer personal data; the processor list names India remote support/security/debugging and model/hosting providers. Model routes receive prompts/context for inference. Exact plaintext privileges, exceptional support approval, provider human-access rights and their differences by key/deployment mode are not fully established.", "evidenceIds": [ "glean:glean:dpa-confidentiality", "glean:glean:subprocessors", "glean:glean:key-matrix", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "A public DPA, AI Addendum, deployment docs and processor list were retrieved. No public §203/Art321 contract template, dedicated professional-secrecy data-flow statement or professional-body guidance for this offer was established.", "evidenceIds": [] } ], "limitations": [ "DPA confidentiality and no-training provisions alone do not establish a professional-secrecy undertaking.", "No legal suitability or compliance conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:dpa-confidentiality", "glean:glean:subprocessors", "glean:glean:key-matrix", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business advertises a starting seat price; Standard/Plus licence quotes and separately metered model/tool costs remain distinct.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web", "business-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [ "optional third-party models and overages; billed separately" ], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" }, { "id": "business-web", "name": "Gemini Enterprise Business edition web app", "type": "web" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Standard/Plus use seat subscriptions plus optional paid overages; Pay-as-you-go meters usage, while Business markets a per-seat starting price.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-quotas", "gemini-enterprise:gemini-enterprise:g-business" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "Business advertises USD 21/seat/month starting price on 2026-10-21. Publicly retrievable Standard/Plus base licence amounts and commitment-adjusted rates were not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-business" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "Standard/Plus pool 30/75 GiB storage, 160/200 daily assistant queries and 3/10 daily research requests per seat, subject to legacy exceptions.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-quotas" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "supported", "answer": "Claude app tokens, overage usage and external/custom-agent costs are separate from included Gemini use; detailed regional rates are in the quota table.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-quotas" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "supported", "answer": "PAYG storage is USD 5/GiB/month; Claude and other feature rates vary by model and region. Entitlement requires eligible invoiced billing.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-quotas" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-quotas", "gemini-enterprise:gemini-enterprise:g-business" ] }, { "productId": "glean", "claimId": "glean:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean publishes pricing mechanics and usage tables, while contracted seat fees remain quote-only.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Core Suite is per user/month plus committed Model Hub Usage. Enterprise Flex combines seats with pooled FlexCredits; legacy Enterprise terms differ.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "On 2026-10-21 no numerical Core Suite/Enterprise Flex seat or platform fee was established. Public model token-rate and credit-consumption tables are available; they are not a complete subscription quote.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Core Suite includes platform/search and human-scale APIs in seats; LLM APIs and advanced work consume model usage. Flex uses plan-specific included capabilities and shared credits.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Protect+ is an add-on and Premium Support is paid; Model Hub usage is separate. Public add-on seat/contract fees were not established.", "evidenceIds": [ "glean:glean:protect", "glean:glean:sla" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "Core Suite usage follows provider/model API rates with an upfront commitment; machine-scale API use may cost extra. Flex uses credit rate cards. Currency price per contracted FlexCredit is unverified.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price", "glean:glean:protect", "glean:glean:sla" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "No defensible Standard/Plus 12-month CHF/EUR total was established for 200, 1,000 or 5,000 seats.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Standard/Plus, 12 months, ALM-14 shared cost assumptions v1.4, 2026-10-21", "addOns": [ "Default hosted models only; partner models, custom agents, support and implementation prices remain unknown" ], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "unknown", "answer": "Unknown. Standard/Plus base licence/commitment prices and required custom-agent/support charges were not established, so CHF/EUR totals excluding VAT remain unknown. ALM-14 shared cost assumptions v1.4, 2026-10-21: 12 months, 60% light at 100, 30% regular at 400 and 10% power at 1,500 messages/user/month, each 3,000 input + 600 output tokens when separately billed; 330 messages/user/month on average. No invented discounts or proxy usage tariff. ECB reference 2026-10-20: EUR 1 = USD 1.1215 = CHF 0.9237; no currency conversion is applied to an unknown base amount.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:fx-ecb-2026-10-20" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "Unknown. Standard/Plus base licence/commitment prices and required custom-agent/support charges were not established, so CHF/EUR totals excluding VAT remain unknown. ALM-14 shared cost assumptions v1.4, 2026-10-21: 12 months, 60% light at 100, 30% regular at 400 and 10% power at 1,500 messages/user/month, each 3,000 input + 600 output tokens when separately billed; 330 messages/user/month on average. No invented discounts or proxy usage tariff. ECB reference 2026-10-20: EUR 1 = USD 1.1215 = CHF 0.9237; no currency conversion is applied to an unknown base amount.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:fx-ecb-2026-10-20" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "Unknown. Standard/Plus base licence/commitment prices and required custom-agent/support charges were not established, so CHF/EUR totals excluding VAT remain unknown. ALM-14 shared cost assumptions v1.4, 2026-10-21: 12 months, 60% light at 100, 30% regular at 400 and 10% power at 1,500 messages/user/month, each 3,000 input + 600 output tokens when separately billed; 330 messages/user/month on average. No invented discounts or proxy usage tariff. ECB reference 2026-10-20: EUR 1 = USD 1.1215 = CHF 0.9237; no currency conversion is applied to an unknown base amount.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:fx-ecb-2026-10-20" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "supported", "answer": "Costs vary with storage/indexing, partner-model tokens, paid overages and externally hosted agents beyond included pools.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-quotas" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Unpriced parts are the Standard/Plus base seat and commitment rates, partner-model mix, external/custom-agent charges, support and implementation. Public Business starting prices do not price these editions; unknown tariffs remain unknown under shared cost assumptions v1.4.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:r4-pricing-gap", "gemini-enterprise:gemini-enterprise:g-quotas", "gemini-enterprise:gemini-enterprise:g-editions" ] } ], "limitations": [ "Standard/Plus scenario totals for 200, 1,000 and 5,000 users remain unpriced.", "Named unknown cost components are documented in the atomic answer; Business starting rates do not price Standard/Plus." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-quotas", "gemini-enterprise:gemini-enterprise:fx-ecb-2026-10-20", "gemini-enterprise:gemini-enterprise:r4-pricing-gap", "gemini-enterprise:gemini-enterprise:g-editions" ] }, { "productId": "glean", "claimId": "glean:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Core Suite publishes model tariffs, but no public unique routine Auto model or fixed fee; a separate direct-provider Customer Key component is calculable.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Universal Model Key usage unpriced without a fixed/recommended routine model; separate Customer Key direct-API proxy; Enterprise Flex quote/pool unknown", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4,2026-10-21:12 months exVAT,list prices,no invented discounts;60% light100/30% regular400/10% power1500 messages/user/month =>330;3000 input+600 output tokens/message. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237. Direct-provider Customer Key comparison uses gpt-6-luna effort none atUSD0.10 input/USD0.50 output per1M,no cache =>USD2.376/user/year. This proxy is not a Glean Universal Model Key tariff/default. For200 Customer Key users: identified direct-model component USD475.20/EUR423.72/CHF391.39 + unknown Core Suite seat fee, Glean-family usage, support/cloud costs. Universal Model Key total and Enterprise Flex total remain unknown.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-customer-default-example", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "Same v1.4 assumptions:1000 Customer Key users, identified direct-model component USD2376/EUR2118.59/CHF1956.94 + unknown seat/Glean-family/support/cloud costs. Not an enterprise quote; Universal Model Key and Flex totals remain unknown.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "Same v1.4 assumptions:5000 Customer Key users, identified direct-model component USD11880/EUR10592.96/CHF9784.71 + unknown seat/Glean-family/support/cloud costs. Not an enterprise quote; Universal Model Key and Flex totals remain unknown.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Core Suite publishes input/output tariffs. Universal Model Key defaults to Balanced Auto, a policy choosing model and effort per request; recommendations are shown in the admin UI, not as a unique public routine model. The Customer Key guide calls GPT5.6 Luna an example, not a recommendation. Under v1.4, vendor-billed usage remains unknown; only the separate direct-API proxy is costed. Enterprise Flex has different mode/credit accounting.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-customer-default-example", "glean:glean:r2-flex-entitlements", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Unknown: seat/platform quotes, Universal Model Key realized model mix and Auto/tool overhead, FlexCredit purchase price and task consumption, Glean-family calls on Customer Key, Protect+/support fees, cloud operations and implementation. No zero fixed fee, fictitious discount or vendor-billed proxy substitution. Exchange rate is known and explicitly stated; quote-only total is not calculated.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:deploy", "glean:glean:fx-ecb" ] } ], "limitations": [ "The priced Customer Key component is an assumption for direct provider payment, not a complete Glean price or a forecast of Auto routing.", "No signed order, fixed fee, actual tenant defaults or task usage fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-customer-default-example", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb", "glean:glean:r2-flex-entitlements", "glean:glean:deploy" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Thirty-day Business and Plus evaluation routes are publicly advertised; a trial tenant was not provisioned.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "unknown", "answer": "Unknown. A permanent business-use free tier was not established; a time-limited trial is not recorded as one.", "evidenceIds": [] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "Business advertises 30 days; the main product FAQ offers a 30-day Plus trial without sales assistance. Card requirement was not verified.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-business", "gemini-enterprise:gemini-enterprise:g-pricing" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Unknown. The exact trial seat cap, SSO, connector/admin feature entitlements and scenario access were not verified in a tenant.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "supported", "answer": "Initial trial access is advertised without sales; larger seat counts and allowlisted regions may require the account team.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-pricing", "gemini-enterprise:gemini-enterprise:g-license-details" ] } ], "limitations": [ "Remaining atomic gaps: free_tier, trial_scope." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-business", "gemini-enterprise:gemini-enterprise:g-pricing", "gemini-enterprise:gemini-enterprise:g-license-details" ] }, { "productId": "glean", "claimId": "glean:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public material supports product evaluation, but no unassisted business trial was established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex prospective customer evaluation; public demo path, no verified self-serve trial entitlement", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "unknown", "answer": "Is there a free tier for business use? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.", "evidenceIds": [] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unknown", "answer": "Is a self-serve business trial available? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.", "evidenceIds": [] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Do trials include SSO, connectors and admin features? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Public Glean pages route prospective customers to Get a demo; meaningful tenant provisioning may require commercial access. This is not proof that every trial is sales-only.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Core Suite/Enterprise Flex trial and evaluation entitlements were not publicly verified; a demo CTA is not proof of a mandatory sales gate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Published self-service procurement and cancellation mechanics do not provide a complete Enterprise price contract.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "Editions table states 1+ seats for Standard/Plus. Console quantities are capped at 25 for online/resold accounts and 1,000 for invoiced accounts; larger orders require account-team adjustment.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-editions", "gemini-enterprise:gemini-enterprise:g-license-details" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "partial", "answer": "The console requests a subscription period; exact available periods and rates were not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-license-details" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Turn off automatic renewal; the subscription remains active and may be charged until its term ends.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-license-details" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "unknown", "answer": "Unknown. A Gemini-specific CHF/EUR invoice and European contracting entity were not established from the inspected pages.", "evidenceIds": [] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified: Business starting price, usage rates and procurement mechanics are public; Standard/Plus licence terms and large-order totals were not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-business", "gemini-enterprise:gemini-enterprise:g-quotas", "gemini-enterprise:gemini-enterprise:g-license-details" ] } ], "limitations": [ "Remaining atomic gaps: local_invoicing." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-editions", "gemini-enterprise:gemini-enterprise:g-license-details", "gemini-enterprise:gemini-enterprise:g-business", "gemini-enterprise:gemini-enterprise:g-quotas" ] }, { "productId": "glean", "claimId": "glean:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Contract periods and fees depend on orders, with cancellation restricted during the subscription term.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex under Order Form and public Terms; seat commitments/prices and selected currency contractual", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "unknown", "answer": "What seat or spend minimum applies? Terms and pricing guides were checked; minimum seat/spend commitment and plan-specific currency invoicing remain unpriced.", "evidenceIds": [] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "partial", "answer": "Terms define Subscription Term through the Order Form. No universal monthly or annual term is specified.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Except contractual causes and remedies, customers cannot cancel during the subscription term; each order ends at expiry unless otherwise stated.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Terms default to USD or the currency in the order and allow Glean affiliates/resellers. CHF/EUR invoicing by a European entity was not confirmed.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified: public pricing units and consumption tables, but subscription fees, minimum commitments and purchased-credit prices need an order/quote.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price", "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements", "glean:glean:core-price", "glean:glean:flex-price" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The assistant is supplied as a commercial hosted Cloud service; open model/documentation licences do not grant a self-hosted platform licence.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "supported", "answer": "The scoped platform is governed by commercial Google Cloud service terms; documentation and sample-code licences are separate.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-terms-main" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "The base terms reserve ungranted intellectual-property rights; specific product rebranding or user-count licence rights were not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-terms-main" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Unknown. A component-by-component source and enterprise-extension licence inventory was not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: enterprise_features_closed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-terms-main" ] }, { "productId": "glean", "claimId": "glean:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The hosted platform is provided under restricted commercial terms; public SDK licences are separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex proprietary hosted/managed Service under Terms; no public core-source licence inferred", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "supported", "answer": "Terms grant subscription access and prohibit deriving source code, modifying or redistributing the Service. This establishes a proprietary service contract, not an OSI licence for the platform.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "supported", "answer": "Terms prohibit removing proprietary notices and limit use to licensed users/orders; no numerical standard user cap is given.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Platform terms and the public gleanwork organization were checked; a complete component licence inventory or separate open/closed enterprise edition split was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "User exports cover responses and Canvas artifacts; a complete admin exit package was not tested.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "unknown", "answer": "Unknown. User output export is documented, but no complete all-user admin chat export was retrieved or tested.", "evidenceIds": [] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "Unknown. No portable complete agent definition/tool/secret export was verified; a skill export is not assumed to cover agents.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "unknown", "answer": "Unknown. No complete indexed knowledge/ACL/source export was verified.", "evidenceIds": [] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Response export supports Docs/Sheets; Canvas documents export DOCX/PDF and slides PPTX/PDF. Complete chat/agent/knowledge export formats were not established.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat", "gemini-enterprise:gemini-enterprise:g-canvas" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "unknown", "answer": "Unknown. The CDPA describes return during the term and an up-to-30-day recovery period, but this does not establish a guaranteed customer retrieval window after termination.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: chat_export, assistant_export, knowledge_export, post_termination_window." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-chat", "gemini-enterprise:gemini-enterprise:g-canvas" ] }, { "productId": "glean", "claimId": "glean:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Workflow agent configurations are portable as JSON; full tenant chat/knowledge export remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Governance import/export in seat; limited Auto ZIP export and complete organization exit separately unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "unknown", "answer": "Can admins export all chats? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.", "evidenceIds": [] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "supported", "answer": "Workflow-mode agent configuration exports to JSON and imports into another deployment; missing target tools must be reconfigured. Auto-mode ZIP export is limited availability for admins.", "evidenceIds": [ "glean:glean:builder", "glean:glean:r2-core-entitlements" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "unknown", "answer": "Can knowledge bases and their sources be exported? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.", "evidenceIds": [] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "supported", "answer": "Workflow exports use JSON; limited Auto exports contain spec.yaml and instructions.md in ZIP. Admin logs have CSV export.", "evidenceIds": [ "glean:glean:builder", "glean:glean:audit", "glean:glean:r2-core-entitlements" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "unknown", "answer": "How long can data be retrieved after termination? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Core Suite includes agent import/export, but limited Auto ZIP rollout and complete tenant-export entitlements remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:builder", "glean:glean:r2-core-entitlements", "glean:glean:audit" ] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Google publishes support tiers and status history; a scoped Enterprise uptime-credit SLA was not retrieved.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Cloud Customer Care lists Basic, Standard, Enhanced and Premium support; service-specific response entitlements depend on the purchased tier.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-support" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Unknown. German/French/Italian support coverage and hours for the purchased Gemini tier were not established.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "unknown", "answer": "Unknown. A named DACH/Swiss implementation partner or service team was not independently verified.", "evidenceIds": [] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Unknown. The tested Gemini Enterprise SLA path returned a non-substantive response; no percentage or credit terms are asserted.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "supported", "answer": "Google Cloud Service Health publishes service status and incident history.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-status" ] } ], "limitations": [ "Remaining atomic gaps: support_languages, regional_presence, uptime_sla." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-support", "gemini-enterprise:gemini-enterprise:g-status" ] }, { "productId": "glean", "claimId": "glean:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Support tiers are documented; a credited 99.9% SLA applies only to paid Premium Support.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "The support portal is the channel eligible for response targets; Standard Support is included and Premium paid. Other channels do not have trackable SLA response times.", "evidenceIds": [ "glean:glean:sla" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "partial", "answer": "The SLA explicitly provides a Japanese support option for Japan and names California/Bangalore operations; German/French/Italian language commitments were not established.", "evidenceIds": [ "glean:glean:sla" ] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "unknown", "answer": "Is there a DACH or Swiss entity, team or partner? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established.", "evidenceIds": [] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "supported", "answer": "Paid Premium Support has 99.9% monthly uptime. Credits are 10% below 99.9% down to 99.0%, and 20% below 99.0%, subject to exclusions and claim deadlines.", "evidenceIds": [ "glean:glean:sla" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "unknown", "answer": "Is there a public status page with history? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sla" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "gemini-enterprise", "claimId": "gemini-enterprise:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public setup and role-based use-case materials exist; included onboarding and training services remain unpriced.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "enterprise-web" ], "version": null, "plan": "Gemini Enterprise Standard / Plus unless an atomic answer names Business or Pay-as-you-go", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "global, us or eu as selected; region and feature exceptions below", "os": [], "surfaces": [ { "id": "enterprise-web", "name": "Gemini Enterprise web app, distinct from Gemini in Google Workspace", "type": "web" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Unknown. Public administrator setup documentation is available; included vendor-led onboarding was not established.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "unknown", "answer": "Unknown. No scoped live/e-learning language catalogue with inclusion terms was obtained.", "evidenceIds": [] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "The app guide links role-specific examples for finance, HR, legal, marketing, sales and support, plus starter agents and skills.", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-start" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Unknown. No documented customer champion/change-management programme entitlement was established.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Unknown. Professional-service, partner-onboarding and training prices were not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: onboarding_service, user_training, adoption_programme, service_cost." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "gemini-enterprise:gemini-enterprise:g-start" ] }, { "productId": "glean", "claimId": "glean:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public training and templates exist; exact onboarding-service entitlements and prices remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Library/templates and public Academy links; contracted onboarding and Premium Support separately scoped", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Glean documentation links self-paced Agent Builder training through Glean Academy; German/French/Italian course availability was not established.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "The internal Agent library and documented templates support reusable role/task examples.", "evidenceIds": [ "glean:glean:library", "glean:glean:r2-core-entitlements" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Premium Support is priced separately under the SLA. The legal index directly lists the Technical Services Addendum and named Outcomes Packages. Those listings do not establish included onboarding or complete professional-services fees.", "evidenceIds": [ "glean:glean:sla", "glean:glean:r3-legal-index", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Exact Academy access, included onboarding, language coverage and support/professional-services entitlement under the customer Order Form remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:library", "glean:glean:sla", "glean:glean:r3-legal-index" ] } ] } ], "sources": [ { "id": "gemini-enterprise:gemini-enterprise:g-locations", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/locations", "title": "Data residency for Gemini Enterprise Standard and Plus", "locator": "Multi-regions; In-country regions; Limitations table", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "US/EU at-rest and processing commitments have model and tool exceptions; standard Google Search grounding is global." }, { "id": "gemini-enterprise:gemini-enterprise:g-features", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/manage-web-app-features", "title": "Manage web app features", "locator": "Model availability; Enable Gemini models; Enable third-party models; feature controls", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Administrators manage app-level model and feature toggles, including paid Claude models and image-generation model selection." }, { "id": "gemini-enterprise:gemini-enterprise:g-chat", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/assistant-chat", "title": "Chat with the assistant", "locator": "File formats and size limitations; Ask questions and view sources; Best practices; Limitations", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "The chat guide documents direct file analysis, Auto routing, source attribution, spreadsheet code execution and specific connector search limitations." }, { "id": "gemini-enterprise:gemini-enterprise:g-releases", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/release-notes", "title": "Gemini Enterprise release notes", "locator": "2026-10-15 Claude launch; 2026-10-20 regional Gemini 2.5 Pro removal; 2026-08-06 postponement", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Dated notes record new models, region-specific removals and corrections to prior deprecation announcements." }, { "id": "glean:glean:models", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/llms", "title": "Supported LLMs", "locator": "Supported models; availability by hosting environment and provider", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Model Hub lists text and image models, manual choice and Auto routing, with provider availability dependent on key and cloud." }, { "id": "glean:glean:key-matrix", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/llm-key-feature-availability", "title": "Feature availability by LLM key, provider, and cloud", "locator": "Provider and feature matrices", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Key restricts cloud-provider routes and excludes Meeting Notes and podcast artifacts; some defaults must use the same provider." }, { "id": "glean:glean:uploads", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/file-upload", "title": "Upload files in Assistant", "locator": "Formats; upload limits; security; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Uploads support Office documents, PDFs, images and text, with context-dependent file caps and OCR prerequisite." }, { "id": "glean:glean:r2-core-entitlements", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-core-suite-pricing", "title": "Glean Core Suite entitlements and Model Hub rates", "locator": "Seat capabilities, surfaces, APIs, Model Hub Usage and rate table updated10/20/2026", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Core Suite separates included platform seats from Model Hub usage, names client/API surfaces, and publishes token rates." }, { "id": "glean:glean:r3-october-rollout-migration", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/releases/2026-10-15-october-release", "title": "October 15, 2026 release, version 563", "locator": "AI & Model Updates, Auto mode policies; Deprecations & Sunsets, OpenAI Web Search", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-21", "finding": "Auto policies require rollout opt-in from October 15 with GA scheduled October 29; Brave is the new search default and existing OpenAI search migrates from October 19." }, { "id": "glean:glean:deprecation", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/model-deprecation", "title": "Model deprecation", "locator": "Customer Key notice schedule; deprecated models", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Key deprecation emails are specified at 60 and 15 days, with removal and replacement behavior." }, { "id": "glean:glean:release", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/releases/2026-10-15-october-release", "title": "October 15, 2026 release notes", "locator": "Release entry", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-21", "finding": "Glean publishes dated release notes covering product and model changes." }, { "id": "glean:glean:r2-flex-entitlements", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-enterprise-flex-pricing", "title": "Glean Enterprise Flex entitlements", "locator": "Seats, Developer Tools, Platform, Protect+ and Premium Support", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Flex separates seat allowances, metered client APIs/agent runs, included platform governance and annual Protect+/support add-ons." }, { "id": "glean:glean:r2-auto-policy-and-cloud-conflict", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/configure-llms", "title": "Configure LLMs in the Model Hub", "locator": "Auto policies; AWS Vertex note; provider setup headings", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Balanced is the default Auto policy with per-request model choice; the AWS Vertex note conflicts with the supported-provider matrix and GCP-only Vertex setup heading." }, { "id": "glean:glean:r4-open-model-inference", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/open-models-by-region", "title": "Glean open models by region", "locator": "Creator-region controls; Operational details", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Universal Model Key open models are served through LLM providers under zero-retention agreements. Creator-region grouping is not inference location; the page states these models are hosted in the US." }, { "id": "gemini-enterprise:gemini-enterprise:g-quotas", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/quotas-and-overages", "title": "Quotas and overages", "locator": "Feature and edition-based quotas; Standard and Plus table; Claude pricing", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-21", "finding": "Seat-based quotas are pooled per edition/project/location, while partner-model tokens and overages are billed separately." }, { "id": "gemini-enterprise:gemini-enterprise:g-budget", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/manage-costs-overview", "title": "Overview of overages and spend controls", "locator": "Cap costs with a project spend limit; End-user experience", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Invoiced non-trial projects can cap eligible project spending; enforcement can lag by minutes and blocks the exhausted feature." }, { "id": "gemini-enterprise:gemini-enterprise:r4-single-user-quotas", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/release-notes", "title": "Gemini Enterprise release notes", "locator": "October 22, 2026: Single-user quota limits", "sourceDate": "2026-10-22", "retrievedAt": "2026-10-26", "finding": "Optional single-user quota multipliers are generally available for Standard, Plus and Standard Emerging Market editions; they operate within the shared edition/location pool." }, { "id": "gemini-enterprise:gemini-enterprise:r4-single-user-enforcement", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/quotas-and-overages", "title": "Gemini Enterprise quotas and overages", "locator": "Single-user quota limits", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Single-user limits restrict the exhausted feature for that user while leaving other users and features available. Overages alter the exhaustion behavior; AI developer tools are excluded from the user quota multiplier." }, { "id": "glean:glean:model-controls", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/model-exclusion", "title": "Exclude or restrict models", "locator": "Department and team allow-lists; premium-model toggle", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can restrict eligible models by department or IdP group, but default models cannot be restricted and hiding premium pickers does not block Auto." }, { "id": "glean:glean:model-config", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/configure-llms", "title": "Configure LLMs in the Model Hub", "locator": "Default models and Auto mode policies", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure default models and department Auto policies." }, { "id": "glean:glean:restrictions", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/content-restrictions", "title": "Restrict LLM access to content", "locator": "Exclusion and inclusion rules", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can exclude connectors, containers and documents from LLM use; changes may take up to one hour." }, { "id": "glean:glean:limits", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/usage/set-usage-limits-and-alerts", "title": "Set usage limits and alerts", "locator": "Enforcement; organization, user, team and agent limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Core Suite and Enterprise Flex limits can alert or block later billable usage after the current run finishes; team defaults are not pooled budgets." }, { "id": "gemini-enterprise:gemini-enterprise:g-connect-overview", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/connectors/introduction-to-connectors-and-data-stores", "title": "Introduction to connectors and data stores", "locator": "Data store regions; Sync types; Sync schedules", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Ingestion copies entities and permissions; full and incremental syncs differ in their handling of identities and deletion." }, { "id": "glean:glean:analysis", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/data-analysis/about-data-analysis", "title": "Data analysis overview", "locator": "Known limitations; code interpreter security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Uploaded spreadsheets can be analyzed in per-session sandboxes; indexed files can be truncated, and abuse-flagged files may be retained up to 30 days." }, { "id": "gemini-enterprise:gemini-enterprise:g-editions", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/editions", "title": "Compare editions of Gemini Enterprise", "locator": "Compare features, Seats and Storage rows", "sourceDate": "2026-10-16", "retrievedAt": "2026-10-21", "finding": "Business has a 1–500 seat range and a limited connector set; Standard and Plus include the full connector ecosystem and differ in pooled storage." }, { "id": "gemini-enterprise:gemini-enterprise:g-projects", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/projects", "title": "Create and manage projects", "locator": "Limitations; Manage project knowledge; Chat with assistant", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Projects hold up to 50 files/links; linked sources preserve source ACLs, local uploads are shared with all project members and chats stay private." }, { "id": "gemini-enterprise:gemini-enterprise:g-agents", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/workflow-builder/create-chat-agent", "title": "Create a chat agent", "locator": "Instructions; Knowledge; Tools; publishing steps", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Users configure custom chat-agent instructions, uploaded knowledge and connected tools in Workflow Builder." }, { "id": "glean:glean:projects", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/knowledge/projects/how-projects-work", "title": "Organize content with Projects", "locator": "Create; sharing; access; migration", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Projects persist chats and documents, are private by default and replace Collections through a gradual rollout." }, { "id": "gemini-enterprise:gemini-enterprise:g-connectors", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/connectors/connect-third-party-data-source", "title": "Connect a third-party data source", "locator": "Sources by launch stage; federated-query warning", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-21", "finding": "Google distinguishes GA connectors from public-preview sources and warns that federated queries reach third-party systems under their terms." }, { "id": "gemini-enterprise:gemini-enterprise:g-selfhosted-data", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/connectors/introduction-to-self-hosted", "title": "Introduction to self-hosted data sources", "locator": "Access patterns; Private Service Connect", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Private Service Connect connects the Google-managed platform to customer-hosted sources, without establishing a self-hosted assistant." }, { "id": "glean:glean:deploy", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/get-started/prepare/about-deployment", "title": "Glean deployment models", "locator": "Glean Hosted; Customer Hosted; comparison table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Both modes use single-tenant infrastructure operated by Glean; Customer Hosted runs in customer GCP or AWS accounts with Glean support access." }, { "id": "glean:glean:connectors", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors", "title": "Connectors hub", "locator": "Native connector catalog", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The official catalog lists M365, Google, Atlassian and other business-system connectors." }, { "id": "glean:glean:sharepoint", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/sharepoint/about", "title": "SharePoint overview", "locator": "Access patterns; permissions and security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SharePoint supports indexed and live retrieval; indexing uses certificate-based application permissions and admin consent." }, { "id": "glean:glean:onedrive", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/onedrive/about", "title": "OneDrive overview", "locator": "Access patterns; permissions and security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "OneDrive offers indexed and live search under the Microsoft 365 parent connector, with certificate-based application permissions." }, { "id": "glean:glean:outlook", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/outlook/about", "title": "Outlook overview", "locator": "Connector overview", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Outlook connector supports access to Outlook content through Glean." }, { "id": "glean:glean:teams-connector", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/teams/about", "title": "Teams overview", "locator": "Supported content; permissions and security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Teams indexes channels and optionally private and meeting chats, with mirrored membership checked at query time." }, { "id": "glean:glean:drive", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/gdrive/about", "title": "Google Drive overview", "locator": "Permissions; crawling and updates", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Drive content and permissions are indexed with directory delegation; documented activity and group-sync schedules are distinct." }, { "id": "glean:glean:gmail", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/gmail/about", "title": "Gmail overview", "locator": "Indexed content and scope", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Gmail has indexed search with source-specific crawl scope and controls." }, { "id": "glean:glean:gateway", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/platform/mcp/external-gateway-tools", "title": "Set up external tools with MCP Gateway", "locator": "Prerequisites; external servers; access control", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins proxy external MCP servers and custom tools with role and group controls and OAuth 2.1." }, { "id": "gemini-enterprise:gemini-enterprise:g-dlp", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/protect-sensitive-data", "title": "Protect sensitive data in sources", "locator": "Supported editions and regions; inbound data; Metadata labels", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Sensitive Data Protection can block source ingestion/uploads and inspect Microsoft/Workspace labels, excluding Business and audio/video scans." }, { "id": "glean:glean:r4-purview-label-redlist", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/protect/sensitive-findings/restrict-content-via-sensitivity-labels", "title": "Glean O365 sensitivity-label restrictions", "locator": "Glean Protect+; setup; label-processing FAQ", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Protect+ can exclude SharePoint/OneDrive items by Purview label priority. Glean configures the redlist after account-team enablement; initial full crawl and later recrawls govern propagation. Teams message text is excluded." }, { "id": "glean:glean:language", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/features/glean-language-support", "title": "Glean language support", "locator": "Language support matrix; cross-language warning", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "German, French, Italian and English end-user UIs are listed; cross-language retrieval is early access and admin setup is not localized." }, { "id": "glean:glean:research", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/deep-research", "title": "Use Deep Research", "locator": "Key modes; citations; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Deep Research creates cited read-only reports from company sources and Brave web search; key modes differ." }, { "id": "glean:glean:sharing", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/chat-sharing", "title": "Share chats", "locator": "Viewer controls; uploaded files; retention note", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Viewer chat sharing describes citation redaction and states a fixed 30-day duration." }, { "id": "gemini-enterprise:gemini-enterprise:g-personalization", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/configure-personalization", "title": "Configure personalization and memory", "locator": "Data control; Save information as memories; Turn off personalization and memory", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Users can manage saved memories and connected sources; admins can disable memory and profiles across an app." }, { "id": "glean:glean:memory", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/memory-personalization", "title": "Memory and personalization", "locator": "Saved and learned memories; user controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users can manage saved and learned memory in settings and chat." }, { "id": "glean:glean:memory-admin", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/memory-personalization", "title": "Configure memory settings", "locator": "Configure memory; billing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can disable learned memory but not user-controlled saved memory; pricing differs for legacy customers." }, { "id": "gemini-enterprise:gemini-enterprise:g-workflow", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/workflow-builder", "title": "Workflow Builder overview", "locator": "Capabilities; Agent types", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Workflow Builder provides no-code/low-code chat agents and multi-step workflows with sources, tools, publishing and sharing." }, { "id": "gemini-enterprise:gemini-enterprise:g-start", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/get-started", "title": "Get started with using the Gemini Enterprise app", "locator": "Choose your app experience; Share and collaborate", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "The app guide identifies web/mobile access, shared skills, agent sharing and role-based use-case guides." }, { "id": "glean:glean:builder", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/agent-builder", "title": "Agent Builder", "locator": "Instructions, tools and models; import and export", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents combine configured steps and models; Workflow JSON export is generally available while Auto ZIP export has limited availability." }, { "id": "glean:glean:agent-sharing", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/sharing-permissions", "title": "Sharing and permissions", "locator": "Agent sharing permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents have controlled sharing and edit access." }, { "id": "glean:glean:library", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/agent-library", "title": "Agent library", "locator": "Browse and discover agents", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users discover and run accessible agents through the internal library." }, { "id": "glean:glean:agents", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/how-agents-work", "title": "How agents work", "locator": "Auto and Workflow modes; tools; steps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents support dynamic tool use and structured steps, loops and branches." }, { "id": "glean:glean:groups", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/roles/group-based-permissions", "title": "Group-based permissions", "locator": "Supported providers; sync behavior; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean syncs Entra, Google and Okta group membership with integration-dependent timing; feature flag controls group-derived roles." }, { "id": "glean:glean:roles", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/roles/admin-roles", "title": "Administrator Roles", "locator": "Role matrix", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Setup Admin, Admin, Super Admin and specialized moderators have distinct permissions." }, { "id": "glean:glean:sunset", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/sunset", "title": "Product and feature retirements", "locator": "Embedded support integrations; Prompt Library; legacy billing dashboard", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The retirement page records November 13, 2026 end of Glean Assist embedded integrations, past Prompt Library migration and legacy billing-dashboard removal." }, { "id": "gemini-enterprise:gemini-enterprise:g-actions", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/assistant-use-actions", "title": "Use assistant actions", "locator": "Authorize your connected services; supported service actions", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Users authorize each connector to act through their own account after an administrator enables actions." }, { "id": "gemini-enterprise:gemini-enterprise:g-mcp", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/connectors/custom-mcp-server/set-up-custom-mcp-server", "title": "Set up your custom MCP server", "locator": "Limitations; authentication; data-store configuration", "sourceDate": "2026-10-19", "retrievedAt": "2026-10-21", "finding": "Administrators configure remote MCP servers, OAuth and Cloud Run service-agent authentication; the route is not a local desktop MCP client." }, { "id": "glean:glean:oauth", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/actions/setup-actions/choose-central-or-custom-oauth", "title": "OAuth options for tools", "locator": "Central and custom OAuth", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Connector tools support Glean-managed or customer OAuth applications." }, { "id": "glean:glean:r3-microsoft-write-confirmation", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/generate-files-from-templates", "title": "Create Microsoft 365 files", "locator": "Recommended agent instructions, Human approval", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Interactive-agent builders can require write confirmation by disabling Run without user confirmation; confirmation is configurable." }, { "id": "gemini-enterprise:gemini-enterprise:g-research", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/research-assistant", "title": "Deep Research", "locator": "Research sources; generated reports and citations", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Deep Research plans multiple searches over enterprise indexes and optionally the web, then produces a cited report." }, { "id": "gemini-enterprise:gemini-enterprise:g-configure", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/configure-assistant", "title": "Configure the assistant", "locator": "Additional LLM system instructions; web grounding; banned phrases; retention", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Admins can set assistant instructions, block phrases, select grounding and choose chat retention of 1 to 180 days, default 60." }, { "id": "glean:glean:web", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/tools/setup-tools/web-search-tools-setup", "title": "Web Search tools setup", "locator": "Providers; surface enablement; data sent", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure OpenAI, Brave or Google search tools and publish them to selected Glean interfaces." }, { "id": "gemini-enterprise:gemini-enterprise:g-schedule", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/workflow-builder/schedule-chat-agent", "title": "Schedule chat agent executions", "locator": "Schedule and refresh; Limitations; View and approve scheduled runs", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Non-workflow chat agents can run recurring personal tasks, but credentials need manual renewal every 14 days and other-person actions are constrained." }, { "id": "glean:glean:triggers", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/triggers", "title": "Types of agent triggers", "locator": "Content and schedule triggers", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents can start from messages, forms, connected-system content changes and schedules, subject to admin access." }, { "id": "glean:glean:office-output", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/generate-files-from-templates", "title": "Create Microsoft 365 files with agents", "locator": "Word, Excel and PowerPoint; template limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enabled tools create Office files, with limitations on arbitrary templates and output fidelity." }, { "id": "glean:glean:r4-cancellation-release", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/releases/2026-10-15-october-release", "title": "Glean October 15 release notes", "locator": "Canceled Assistant responses now stop cleanly", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-26", "finding": "Canceling or interrupting an Assistant response also stops tool calls and background tasks started by that response. This is a documented Assistant run behavior, not a tested universal stop guarantee." }, { "id": "gemini-enterprise:gemini-enterprise:g-audit", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/audit-logging", "title": "Gemini Enterprise audit logging", "locator": "Audited methods and permission types", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Cloud Audit Logs documents method-level administrative and data-access event categories for Discovery Engine." }, { "id": "gemini-enterprise:gemini-enterprise:g-api", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/reference/rest", "title": "Gemini Enterprise REST reference", "locator": "Discovery Engine service; assistants, agents, dataStores documents and sessions resources", "sourceDate": "2026-10-09", "retrievedAt": "2026-10-21", "finding": "The REST reference lists assistant, agent, search and data-store methods with machine-readable API definitions." }, { "id": "gemini-enterprise:gemini-enterprise:g-api-auth", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/authentication", "title": "Authenticate to Gemini Enterprise API", "locator": "Authentication options; client libraries", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "API authentication is documented using Google Cloud identity, credentials and supported client libraries." }, { "id": "glean:glean:mcp", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/platform/mcp/about", "title": "About Glean MCP server", "locator": "Server capabilities; authentication", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean exposes enterprise search, chat, documents and agents to external hosts through MCP." }, { "id": "glean:glean:core-price", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-core-suite-pricing", "title": "Glean Core Suite", "locator": "Seat fee; Model Hub Usage; provider rate table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Core Suite combines per-user monthly licensing with committed Model Hub consumption; the seat amount is not given." }, { "id": "gemini-enterprise:gemini-enterprise:g-canvas", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/assistant-canvas", "title": "Create and edit documents and slides in Canvas", "locator": "Editing; export; Limitations", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "The web-only Canvas exports documents as DOCX/PDF and slides as PPTX/PDF, with manual and instructed editing." }, { "id": "gemini-enterprise:gemini-enterprise:g-mobile", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/configure-mobile-app", "title": "Configure the mobile app", "locator": "Before you begin; MDM; third-party identity provider configuration", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "The mobile app supports Google/third-party identities and administrator distribution through MDM, QR codes or links." }, { "id": "glean:glean:mobile", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/features/mobile", "title": "iOS and Android", "locator": "SSO prerequisites; Intune MAM", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Mobile clients use enterprise SSO and integrate with Intune App Protection." }, { "id": "glean:glean:surfaces", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/apps/choose-where-to-use-glean", "title": "Choose where to use Glean", "locator": "Surface table; browser; desktop; extension", "sourceDate": "2026-10-19", "retrievedAt": "2026-10-21", "finding": "Glean has web, desktop, extension and embedded access points." }, { "id": "glean:glean:voice", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/real-time-voice", "title": "Use real-time voice", "locator": "Where to access; privacy; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Real-time voice works on web, desktop and mobile; raw audio streams to the configured model provider while transcripts follow chat retention." }, { "id": "gemini-enterprise:gemini-enterprise:r5-workspace-agent-access", "productId": "gemini-enterprise", "kind": "documented", "url": "https://knowledge.workspace.google.com/admin/generative-ai/gemini-enterprise/turn-gemini-enterprise-on-or-off-for-users", "title": "Google Workspace admin controls for Gemini Enterprise", "locator": "Get licenses; side panel; service status; Workspace data access", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enabled users can use Gemini Enterprise agents in a side panel, the Enterprise assistant and CLI. Enterprise licences are separate from Workspace subscriptions; service and data access are separately controlled. Exact per-editor coverage is not listed." }, { "id": "gemini-enterprise:gemini-enterprise:r5-workspace-custom-addon", "productId": "gemini-enterprise", "kind": "documented", "url": "https://codelabs.developers.google.com/ge-gws-agents", "title": "Official Gemini Enterprise Workspace add-on codelab", "locator": "Prerequisites; default agent as Google Workspace add-on; StreamAssist; deploy to Gmail and Chat", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Google demonstrates a customer-built Apps Script add-on invoking the Enterprise StreamAssist API inside Gmail and Chat with message context. Docs/Sheets/Slides are extension targets. Standard/Plus, a billed Cloud project, Workspace Business/Enterprise and permissions are prerequisites; sample code requires production hardening." }, { "id": "gemini-enterprise:gemini-enterprise:r5-offer-boundaries", "productId": "gemini-enterprise", "kind": "documented", "url": "https://cloud.google.com/gemini-enterprise/faq", "title": "Google Gemini Enterprise and Gemini app scope", "locator": "Gemini app differences; Agent Platform separate purchase", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Gemini Enterprise app is separately licensed; the Gemini app included with Workspace and Agent Platform are distinct offers. Their names do not establish that all Workspace editor features are included in the Enterprise app subscription." }, { "id": "glean:glean:teams-app", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/platform/embedded-integrations/glean-in-teams/glean-in-microsoft-teams--admin-guide", "title": "Glean in Microsoft Teams: Admin guide", "locator": "Installation prerequisites and deployment", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Microsoft Teams app requires tenant admin setup and consent." }, { "id": "gemini-enterprise:gemini-enterprise:r5-canvas-tone", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/assistant-canvas", "title": "Gemini Enterprise Canvas tone and editing scope", "locator": "Edit a document; export; limitations", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Canvas offers Change tone/length and selected-text instructions. Editing applies to generated content in the active session; exporting DOCX/PDF is not a documented layout-preserving translation engine or corporate glossary." }, { "id": "gemini-enterprise:gemini-enterprise:r5-translation-separate-api", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/translate/docs/advanced/translate-documents", "title": "Cloud Translation Advanced document translation", "locator": "API setup; translate documents; use AutoML or a glossary", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "A separate Cloud Translation Advanced API documents formatted-document translation and glossary parameters. It needs enabled APIs, authenticated project access and relevant storage/IAM; no included Enterprise-app feature or engine relationship is established." }, { "id": "gemini-enterprise:gemini-enterprise:g-terms", "productId": "gemini-enterprise", "kind": "documented", "url": "https://cloud.google.com/terms/service-terms", "title": "Google Cloud service specific terms", "locator": "AI/ML Services Training Restriction; Generated Output; Grounding with Google Search", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The contract restricts Google model training without customer instruction and states separate terms for third-party offerings." }, { "id": "glean:glean:images", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/image-generation", "title": "Image Generation in Glean", "locator": "Model choice; editing; admin controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean generates and edits images using enabled image models, independently of the text model." }, { "id": "glean:glean:terms", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/terms", "title": "Glean Terms of Service v5Jun2026", "locator": "Sections 1, 2, 5, 12 and 13", "sourceDate": "2026-06-05", "retrievedAt": "2026-10-21", "finding": "The contract defines customer-cloud hosting, restricted proprietary access, order-specific fees, termination deletion and New York governing law." }, { "id": "glean:glean:ai-addendum", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/ai-addendum", "title": "Glean AI Addendum v5Jun2026", "locator": "Sections 3 and 4", "sourceDate": "2026-06-05", "retrievedAt": "2026-10-21", "finding": "No-training commitments and Glean-key zero-day retention have legal and trust-and-safety exceptions; Customer Key responsibilities remain with the customer." }, { "id": "gemini-enterprise:gemini-enterprise:g-use-mobile", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/use-the-mobile-app", "title": "Use the mobile app", "locator": "Voice; Speech to Text; Text to Speech", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Mobile users can dictate and play spoken answers; prompt audio is described as ephemeral." }, { "id": "gemini-enterprise:gemini-enterprise:g-share", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/share-conversations", "title": "Share your conversations", "locator": "Important warning; Create link; View shared conversations", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "A share link exposes the existing prompts, answers and generated content to permitted recipients, including sensitive content." }, { "id": "glean:glean:team-chat", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/team-chat", "title": "Team chat", "locator": "How permissions work; behavior and limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Beta shared Editor chats run each request as its author but expose already-generated answers to all participants." }, { "id": "glean:glean:accessibility", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/about/accessibility", "title": "Accessibility Statement", "locator": "Conformance status", "sourceDate": "2026-09-25", "retrievedAt": "2026-10-21", "finding": "Glean says a VPAT 2.5 ACR covering WCAG 2.0, 2.1 and 2.2 A/AA is available through its trust center." }, { "id": "gemini-enterprise:gemini-enterprise:g-identity", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/configure-identity-provider?hl=en", "title": "Configure identity provider", "locator": "Google Identity; Workforce Identity Federation; Entra/Okta SCIM", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Identity can use Google or a SAML/OIDC provider through federation; SCIM/group mapping has documented sharing and source-access roles." }, { "id": "glean:glean:sso", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/sso/about", "title": "About Glean SSO", "locator": "Mandatory SSO; identity providers; access controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SSO is mandatory through OIDC or SAML; identity-provider policies enforce authentication conditions." }, { "id": "gemini-enterprise:gemini-enterprise:g-license-details", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/licenses", "title": "Get subscriptions and assign licenses", "locator": "Subscription seat quantity limits; auto-assignment; cancel a subscription", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Seats can be assigned manually or on first access; console purchase limits depend on billing account type and cancellation disables renewal." }, { "id": "gemini-enterprise:gemini-enterprise:g-access-control", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/access-control", "title": "Access control with IAM", "locator": "Gemini Enterprise Admin/User roles; app-level access", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "IAM defines administrators, users and granular permissions at project/app boundaries." }, { "id": "glean:glean:users", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/roles/manage-users", "title": "Managing Users", "locator": "Member permissions; sign out all sessions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins assign roles and feature permissions and can revoke user sessions." }, { "id": "gemini-enterprise:gemini-enterprise:g-analytics", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/view-analytics", "title": "View and export analytics data", "locator": "Adoption; Usage and Quality; Agent; User Level; export", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Analytics exposes app adoption and agent metrics, BigQuery export and allowlisted identifiable user-level reporting." }, { "id": "glean:glean:insights", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/insights/overview", "title": "Insights overview", "locator": "Metrics; department filters; CSV; privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Adoption metrics and per-person activity are available; small departments are grouped and CSV export is documented." }, { "id": "glean:glean:events", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/gce-logs/data-dictionary", "title": "Glean Customer Event log overview", "locator": "CHAT events; unified export stream", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Event logs include chats and responses separately from administrative logs and export as an unfiltered stream." }, { "id": "gemini-enterprise:gemini-enterprise:g-costs", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/view-costs", "title": "View costs", "locator": "Billing tab; Before you begin", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "The 30-day billing summary covers overage/PAYG consumption and explicitly excludes seat subscription charges." }, { "id": "gemini-enterprise:gemini-enterprise:g-usage-logs", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/set-up-usage-audit-logs", "title": "Access Gemini Enterprise usage audit logs with Cloud Logging", "locator": "Logged information; Control access to logs", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Prompt/response content logging is configurable, and log routing plus field-level restrictions are documented." }, { "id": "glean:glean:audit", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/audit-logs/admin-audit-logs", "title": "Audit Logs", "locator": "Coverage; export; default retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admin configuration logs have CSV export and 30-day default retention; ongoing delivery needs account-team configuration." }, { "id": "glean:glean:history", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/chat-history", "title": "Chat History", "locator": "Retention choices; Customer Event logs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins choose Off or 30/90/180/365-day conversation retention, independently of Customer Event logging." }, { "id": "gemini-enterprise:gemini-enterprise:g-armor", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/enable-model-armor", "title": "Enable Model Armor in Gemini Enterprise", "locator": "Inspect and block vs Inspect only; PII; templates; logging", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Model Armor can inspect/block prompts and responses but explicitly does not mask or alter PII in this integration." }, { "id": "gemini-enterprise:gemini-enterprise:g-admin-setup-correction", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/before-you-begin", "title": "Set up Gemini Enterprise as an administrator", "locator": "Enable Model Armor safety controls; linked Model Armor integration guide", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "The setup summary mentions redaction, whereas its linked integration guide expressly excludes PII masking; effective redaction is not established." }, { "id": "glean:glean:pii", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/protect/ai-security/sensitive-content-user-prompt", "title": "Sensitive content in user prompt", "locator": "Prerequisites; regex templates; enforcement", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Configured prompt-only regex policies can flag or block credentials, PII, IBANs and government IDs; built-in patterns start disabled." }, { "id": "glean:glean:protect", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/protect/overview", "title": "About Glean Protect and Protect+", "locator": "Capability comparison; AI security add-on", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Protect+ adds recurring sensitive-content scanning and AI security guardrails to baseline Protect." }, { "id": "glean:glean:subprocessors", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/subprocessors", "title": "Glean Subprocessors", "locator": "Provider table; affiliate remote support", "sourceDate": "2026-07-28", "retrievedAt": "2026-10-21", "finding": "The list names US providers and an Indian affiliate for remote support, security and debugging." }, { "id": "glean:glean:org-instructions", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/custom-instructions", "title": "Configure custom instructions", "locator": "Five custom instructions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can configure up to five enterprise instructions for Assistant." }, { "id": "glean:glean:regions", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/get-started/prepare/self-hosted-deployment/gcp/supported-gcp-regions", "title": "Supported GCP regions", "locator": "Preferred regions; EMEA", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The GCP region list includes Netherlands, Belgium, Frankfurt and other regions, subject to required services." }, { "id": "glean:glean:sla", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/sla", "title": "Glean Customer Support SLA v6Mar2026", "locator": "Sections 2, 4, 7 and 8", "sourceDate": "2026-03-06", "retrievedAt": "2026-10-21", "finding": "Standard and paid Premium support differ; only Premium includes 99.9% monthly uptime and 10% or 20% service credits." }, { "id": "gemini-enterprise:gemini-enterprise:g-security", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/security-overview", "title": "Gemini Enterprise security overview", "locator": "End user security; data security; compliance", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "The security overview documents managed Cloud security controls and a user-requested deletion window, distinct from on-premise deployment." }, { "id": "gemini-enterprise:gemini-enterprise:g-organize", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/assistant-organize", "title": "Organize your conversations", "locator": "Manage chats; delete and retention", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Users can remove chats from their lists; this does not establish immediate deletion of all backend copies." }, { "id": "gemini-enterprise:gemini-enterprise:g-dpa", "productId": "gemini-enterprise", "kind": "documented", "url": "https://cloud.google.com/terms/data-processing-addendum", "title": "Cloud Data Processing Addendum", "locator": "General Terms 6 and 11; European Data Protection Law terms", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The CDPA covers GDPR and Swiss FADP, data return/deletion and subprocessor/transfer obligations." }, { "id": "glean:glean:dpa", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/dpa", "title": "Glean Data Processing Addendum v6Mar2026", "locator": "Sections 1, 7, 9 and 10; SCC annexes", "sourceDate": "2026-03-06", "retrievedAt": "2026-10-21", "finding": "The DPA covers applicable Swiss and EU law, termination erasure, SCCs and 30-day subprocessor notice." }, { "id": "gemini-enterprise:gemini-enterprise:g-subprocessors", "productId": "gemini-enterprise", "kind": "documented", "url": "https://cloud.google.com/terms/subprocessors", "title": "Google Cloud subprocessors", "locator": "Google Cloud Platform; technical support locations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The public subprocessor list includes international technical-support processing, which is separate from selected storage regions." }, { "id": "glean:glean:r3-legal-index", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal", "title": "Glean legal", "locator": "Glean Customer Agreements and Policies", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The index links both Business Associate Agreement forms, the Technical Services Addendum and named Outcomes Packages; inclusion and pricing depend on the applicable contract." }, { "id": "gemini-enterprise:gemini-enterprise:g-compliance", "productId": "gemini-enterprise", "kind": "vendor-claimed", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/compliance-security-controls?hl=en", "title": "Compliance certifications and security controls", "locator": "Certifications; product-scope instructions; Security controls", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "Google lists compliance programs for relevant editions and exceptions, but this page does not supply issuer, report period or validity." }, { "id": "gemini-enterprise:gemini-enterprise:r4-compliance-reports", "productId": "gemini-enterprise", "kind": "documented", "url": "https://cloud.google.com/security/compliance/compliance-reports-manager", "title": "Google Cloud Compliance Reports Manager", "locator": "Compliance Reports Manager access and confidentiality", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Google provides on-demand ISO certificates and SOC reports without additional cost; selected resources require a Google Cloud or Workspace sign-in and confidential documents remain subject to customer-agreement confidentiality." }, { "id": "gemini-enterprise:gemini-enterprise:r4-compliance-scope", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/compliance-security-controls", "title": "Gemini Enterprise compliance and security controls", "locator": "Certifications; AlphaEvolve and Antigravity limitations", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Standard/Plus Agentic AI Service scope is distinguished from Notebook and developer-tool exceptions. Listing a compliance program is not verification of a current certificate/report." }, { "id": "glean:glean:security-page", "productId": "glean", "kind": "vendor-claimed", "url": "https://www.glean.com/platform/security", "title": "Glean Protect security page", "locator": "Enterprise security and compliance badges", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean claims SOC 2 Type II, ISO 27001 and ISO 42001; no issuer-scoped certificate was retrieved." }, { "id": "gemini-enterprise:gemini-enterprise:g-encryption", "productId": "gemini-enterprise", "kind": "documented", "url": "https://docs.cloud.google.com/gemini/enterprise/docs/cmek", "title": "Customer-managed encryption keys", "locator": "Supported locations; limitations; external key management", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-21", "finding": "CMEK, EKM/HSM and regional limitations are documented; a key option does not make all tools residency compliant." }, { "id": "glean:glean:r4-aws-cmk-faq", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/security/cloud-prem/aws/faq", "title": "Glean customer-hosted AWS FAQ", "locator": "Are customer managed keys supported?", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Customer-managed CMKs are supported for AWS, although the FAQ recommends default AWS-managed KMS keys and documents SCP-based emergency controls." }, { "id": "glean:glean:r4-aws-key-control", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/security/cloud-prem/aws/account-access-and-deployment-model", "title": "Glean AWS account access and deployment model", "locator": "Customer controls", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The customer-hosted AWS deployment guide says customers own and control KMS customer-managed keys used for data at rest. This does not establish key control for Glean Hosted or GCP." }, { "id": "glean:glean:dpa-confidentiality", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/dpa", "title": "Glean DPA", "locator": "Section4 authorized personnel confidentiality; section9 subprocessor written agreement and necessary access", "sourceDate": "2026-03-06", "retrievedAt": "2026-10-21", "finding": "General DPA confidentiality binds authorized personnel and no-less-protective subprocessor agreements; no specific §203/Art321 undertaking was retrieved." }, { "id": "gemini-enterprise:gemini-enterprise:g-business", "productId": "gemini-enterprise", "kind": "vendor-claimed", "url": "https://cloud.google.com/gemini-enterprise/business?hl=en", "title": "Gemini Enterprise Business edition", "locator": "Starting price; FAQs on trial, security and admin controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business advertises a starting seat price and 30-day trial, with a separate connector/admin package." }, { "id": "glean:glean:flex-price", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-enterprise-flex-pricing", "title": "Glean Enterprise Flex", "locator": "Enterprise Flex seats; FlexCredits; rate card", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Flex pools credits and separately meters advanced features and premium models; learned-memory billing starts November 7, 2026 for the stated scope." }, { "id": "gemini-enterprise:gemini-enterprise:fx-ecb-2026-10-20", "productId": "gemini-enterprise", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro foreign exchange reference rates", "locator": "Cube time=2026-10-20; USD and CHF reference rates", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "The October 20 reference rates are EUR 1 = USD 1.1215 = CHF 0.9237. Unknown Gemini licence totals are not converted." }, { "id": "gemini-enterprise:gemini-enterprise:r4-pricing-gap", "productId": "gemini-enterprise", "kind": "documented", "url": "https://cloud.google.com/gemini-enterprise/faq", "title": "Gemini Enterprise app FAQ", "locator": "Access and purchase of Standard, Plus and Frontline; business trial", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The FAQ directs purchase of Standard, Plus and Frontline to Google Cloud sales without a public base price. Business and the standalone Notebook purchase/trial routes are separate." }, { "id": "glean:glean:fx-ecb", "productId": "glean", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro reference rates", "locator": "Cube time=2026-10-20, USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "The 2026-10-20 reference is EUR 1 = USD 1.1215 = CHF 0.9237." }, { "id": "glean:glean:r2-customer-default-example", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/change-default-model", "title": "Change your default model on Customer Key", "locator": "Opening note and prerequisites", "sourceDate": "2026-10-19", "retrievedAt": "2026-10-21", "finding": "Customer Key admins choose defaults; GPT5.6 Luna is expressly an example, not a fixed or recommended routine model." }, { "id": "glean:glean:r2-direct-provider-proxy", "productId": "glean", "kind": "documented", "url": "https://developers.openai.com/api/docs/pricing", "title": "OpenAI direct API pricing", "locator": "Standard short-context gpt-6-luna", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The shared direct-provider comparison uses USD0.10 input andUSD0.50 output per1M tokens; vendor usage is not replaced by this proxy." }, { "id": "glean:glean:r2-proxy-lowest-effort", "productId": "glean", "kind": "documented", "url": "https://developers.openai.com/api/docs/models/gpt-6-luna", "title": "GPT6 Luna model documentation", "locator": "Reasoning effort", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lowest effort none is used only for the direct-provider comparison assumption." }, { "id": "gemini-enterprise:gemini-enterprise:g-pricing", "productId": "gemini-enterprise", "kind": "vendor-claimed", "url": "https://cloud.google.com/gemini-enterprise#pricing", "title": "Gemini for business product page", "locator": "FAQ: models; evaluation; early-access disclosure", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The top-level universal-agent marketing page says several capabilities and third-party choice are early access; it is broader than the current Enterprise app docs." }, { "id": "gemini-enterprise:gemini-enterprise:g-terms-main", "productId": "gemini-enterprise", "kind": "documented", "url": "https://cloud.google.com/terms", "title": "Google Cloud terms of service", "locator": "Intellectual Property Rights; licence and service terms", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The hosted service is supplied under commercial Cloud terms; these terms do not license the platform for self-hosting." }, { "id": "gemini-enterprise:gemini-enterprise:g-support", "productId": "gemini-enterprise", "kind": "documented", "url": "https://cloud.google.com/support", "title": "Google Cloud Customer Care", "locator": "Basic, Standard, Enhanced and Premium support", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Support is packaged in separate Customer Care tiers; the retrieved page does not establish a Gemini-specific local-language SLA." }, { "id": "gemini-enterprise:gemini-enterprise:g-status", "productId": "gemini-enterprise", "kind": "documented", "url": "https://status.cloud.google.com/", "title": "Google Cloud Service Health", "locator": "Service status and incident history", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Google publishes Cloud service health and dated incident information; this is not itself a Gemini Enterprise uptime commitment." } ] }