Dust vs Swisscom Swiss AI Assistant

Dust

Agent cross-checked Support: partial

Dust offers per-message model choice and ordered auto-model lists, with access-tier and region controls.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit plan (Free/Pro/Max); Enterprise model access inherits the published catalogue; model-tier and EU eligibility separately constrained; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.
• The catalogue finding is restricted to named documentation entries; conflicting Gemini4 Argon EU eligibility is an explicit gap.

• providers Which model providers are available? [supported]: Docs list OpenAI, Anthropic, Google, Mistral and Fireworks-served models; exact enabled models depend on workspace and tier. Sources: dust:dust:models, dust:dust:eu-models.
• current_models Which current models are selectable on this plan? [partial]: The model-selection document lists GPT6.1 Sol, Claude Opus5.5/Sonnet5.5, Gemini3.8 Flash and Mistral models. Gemini4 Argon is excluded from this current-EU availability finding: its release note conflicts with the EU table, and the documented authoritative picker flag was not observed. No complete current tenant catalogue is claimed. Sources: dust:dust:models, dust:dust:changelog, dust:dust:eu-models, dust:dust:pricing.
• user_choice Can users pick the model per chat? [supported]: The composer chooses a model for the next message; Agent Builder sets a persistent agent default. Sources: dust:dust:models.
• auto_routing Does the product route between models automatically, and is the chosen model shown? [supported]: Basic/Standard/Premium use ordered candidate lists and availability fallback, not prompt-dependent task routing. A replacement indicator names the fallback during a detected outage. Sources: dust:dust:models.
• multimodal_input Which models accept images, audio or files? [partial]: Conversation files support images, documents and audio transcripts; the exact input capability for every current model is not fully tabulated. Sources: dust:dust:files.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:models, dust:dust:eu-models, dust:dust:changelog, dust:dust:pricing, dust:dust:files.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

The current offer lists a selectable catalogue of four open-model families.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested.

• providers Which model providers are available? [supported]: Named origins are OpenAI, Qwen, Mistral and Gemma. These are hosted open-model choices, not evidence of external provider API contracts. Sources: swisscom-assistant:swisscom-assistant:offer.
• current_models Which current models are selectable on this plan? [supported]: FAQ names GPT OSS 120B, Qwen3.5 397B A17B, Mistral Small 4 119B and Gemma 4 31B as current choices. Sources: swisscom-assistant:swisscom-assistant:offer.
• user_choice Can users pick the model per chat? [partial]: FAQ says the model can be chosen for the use case; per-chat switching behaviour was not observed. Sources: swisscom-assistant:swisscom-assistant:offer.
• auto_routing Does the product route between models automatically, and is the chosen model shown? [unknown]: Does the product route between models automatically, and is the chosen model shown? Unknown. Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested.
• multimodal_input Which models accept images, audio or files? [partial]: FAQ calls Qwen3.5 multimodal; factsheet includes image analysis and audio transcription across editions. Exact per-model input routing is not documented. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Dust

Agent cross-checked Support: partial

The public changelog and exact agent model selection are documented; release-lag and removal notice remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.
• changelog Is there a dated public model changelog? [supported]: The public changelog contains dated model releases including Gemini 4 Argon on October 14, 2026. Sources: dust:dust:changelog.
• deprecation_notice How much notice is given before a model is removed? [unknown]: How much notice is given before a model is removed? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.
• version_pinning Can an admin keep an older model version? [partial]: An agent can select a specific model and keeps it until changed, subject to continued provider/workspace availability. No indefinite old-version entitlement is established. Sources: dust:dust:models.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:changelog, dust:dust:models.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Swisscom operates open models in Switzerland.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.

• self_hosted_chat Can chat use a customer-hosted model? [unknown]: Can chat use a customer-hosted model? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.
• self_hosted_embeddings Can retrieval use customer-hosted embeddings? [unknown]: Can retrieval use customer-hosted embeddings? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.
• feature_parity Which features fail with self-hosted models? [unknown]: Which features fail with self-hosted models? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.
• vendor_hosted_open_models Does the vendor host open-weight models in EU/CH? [supported]: The current model FAQ and launch announcement describe open models on Swisscom Swiss AI Platform with processing in its Swiss data centres. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:announcement.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:announcement.

Dust

Agent cross-checked Support: partial

Admins cap models by workspace, group and member, with explicit published-agent exceptions and credit limits.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No two-user enforcement test. Published agents can run above member tiers if the separate admin setting permits it.

• model_allowlist_by_group Can admins limit models per group? [supported]: Model access ceilings apply to the workspace, groups or individuals and cover reasoning efforts as well as auto selections. Sources: dust:dust:tiers.
• data_bound_models Can admins restrict which models receive connector or knowledge content? [partial]: EU-only mode restricts all active agents and pickers to EU-hosted models. Spaces bound knowledge and agent access; arbitrary per-data-class model rules were not established. Sources: dust:dust:eu-models, dust:dust:spaces.
• default_model Can admins set the default model? [supported]: Builders configure an agent default, which may be exact or Basic/Standard/Premium. Composer changes do not edit it for others. Sources: dust:dust:models.
• user_limits What per-user message or token limits apply, and are they published? [supported]: Free seats have 500 lifetime credits, Pro 8,000/month and Max 40,000/month, plus applicable shared-pool rules and member spend limits. Sources: dust:dust:credits, dust:dust:credit-management.
• limit_behaviour What happens when a limit is reached? [supported]: Members block when applicable sources/caps are exhausted. A message begun under a cap can finish above it; new messages then block. A separate root-task checkpoint can pause at 600 AWU. Sources: dust:dust:credit-management, dust:dust:credits.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:tiers, dust:dust:eu-models, dust:dust:spaces, dust:dust:models, dust:dust:credits, dust:dust:credit-management.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Standard packages publish organisation-level monthly token allowances.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.

• model_allowlist_by_group Can admins limit models per group? [unknown]: Can admins limit models per group? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.
• data_bound_models Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.
• default_model Can admins set the default model? [unknown]: Can admins set the default model? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.
• user_limits What per-user message or token limits apply, and are they published? [partial]: Essential 20m, Professional 75m and Premium 200m tokens/month per company. These are pooled company allowances, not documented per-user caps. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• limit_behaviour What happens when a limit is reached? [unknown]: What happens when a limit is reached? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Dust

Agent cross-checked Support: partial

Conversation files and code/OCR handling are documented; conflicting effective upload caps are explicitly unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No common PDF/scan/Excel/PowerPoint fixture run.
• Do not use either disputed cap set as the effective Business upload limit.

• formats Which formats are accepted? [supported]: Conversation uploads accept documents/PDF, text/code, Excel/CSV/TSV, images and supported audio. Direct video uploads are explicitly excluded by the limits FAQ. Sources: dust:dust:files, dust:dust:file-limits.
• limits What size and count limits apply per file and chat? [unknown]: Effective image/audio/tabular maximums and file counts are unknown: Conversation Files lists5/25/50MB while File size limits lists20/100/350MB. Both mention50MB general data files, but neither resolves the actual current per-plan upload route. No logged-in upload test was performed.
• ocr Are scanned PDFs read? [partial]: Computer documents OCR for English, French and mixed scans with page-level caveats. Drive connector itself ignores image-only files; upload to a conversation is the documented route. Sources: dust:dust:computer, dust:dust:drive.
• spreadsheets Are Excel tables read with structure intact? [partial]: Computer can read, calculate and edit uploaded Excel with code. Formula/style preservation must be checked; no fixture fidelity result is available. Sources: dust:dust:computer.
• full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [partial]: Conversation uploads are not indexed in workspace sources. Computer can inspect full files, while knowledge search retrieves relevant context; complete chunk visibility was not verified. Sources: dust:dust:files, dust:dust:computer, dust:dust:search.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:files, dust:dust:file-limits, dust:dust:computer, dust:dust:drive, dust:dust:search.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

The factsheet lists document, image and audio analysis.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.

• formats Which formats are accepted? [partial]: Lists PDF, Word, Excel, CSV, JSON, TXT and audio files, plus image analysis. Exact extensions and codec limits are not enumerated. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• limits What size and count limits apply per file and chat? [unknown]: What size and count limits apply per file and chat? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.
• ocr Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.
• spreadsheets Are Excel tables read with structure intact? [unknown]: Are Excel tables read with structure intact? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.
• full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

Dust

Agent cross-checked Support: partial

Spaces persist shared knowledge and bind it to agent tools.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• persistent_collections Can users keep document collections across chats? [supported]: Open and restricted Spaces retain connected sources, folders and other data across conversations. Sources: dust:dust:spaces.
• sharing_scope Can collections be shared with users, groups or the whole organisation? [supported]: Open Spaces are workspace-wide; restricted Spaces have explicit members or provisioned groups. Sources: dust:dust:spaces.
• size_limits What are the collection limits? [partial]: Business supports five Spaces and Enterprise 100. Complete per-Space storage/document quotas were not established. Sources: dust:dust:spaces.
• assistant_binding Can collections be bound to an assistant? [supported]: An agent tool can use selected Space data; Space membership governs agent visibility and use. Sources: dust:dust:spaces.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:spaces.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Paid editions provide persistent document-backed personal assistants that can be shared.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Per-collection limits, shared-collection ownership and sharing-target controls need documentation or an authenticated tenant.

• persistent_collections Can users keep document collections across chats? [supported]: Users upload documents to assistants and retain chat histories; assistant storage persists across use. Sources: swisscom-assistant:swisscom-assistant:offer.
• sharing_scope Can collections be shared with users, groups or the whole organisation? [partial]: Assistant sharing is included in paid editions; exact individual/group/organisation targeting is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• size_limits What are the collection limits? [partial]: Essential up to 3 assistants/user and 5 GB/customer; Professional 5 and 40 GB; Premium 7 and 150 GB. Per-collection file/count caps are not published. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• assistant_binding Can collections be bound to an assistant? [supported]: Employees build assistants with specific uploaded documents as their information sources. Sources: swisscom-assistant:swisscom-assistant:offer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Dust

Agent cross-checked Support: partial

Managed content connectors coexist with MCP tools and beta imports; Microsoft content indexing is account-scoped.

Availability: generally-available · Delivery: official-integration
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business: up to3 connections and5 remote MCP servers; Enterprise: unlimited connection/MCP packaging; beta imports identified separately; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.
• Managed sources, metadata/table-query connections, MCP tools and beta imports are separate routes; no all-systems managed-index promise.

• microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [partial]: The Microsoft connection syncs selected SharePoint drives/documents within the connecting account permissions. Teams-associated SharePoint content is described; this does not establish Outlook mail or all Teams messages as indexed sources. Sources: dust:dust:microsoft.
• google_workspace Which Google sources are connected? [partial]: Drive documents, Sheets, Slides and text PDFs can sync. Gmail is separately available as an MCP tool in the credits/tool catalog, not established as the same managed content index. Sources: dust:dust:drive, dust:dust:credits.
• atlassian Confluence and Jira? [partial]: Confluence indexes selected global spaces, excluding restricted pages. Jira has a beta custom import and MCP tool route; do not count the beta import as a general managed connector. Sources: dust:dust:confluence, dust:dust:jira, dust:dust:credits.
• other_systems Which other business systems? [partial]: Documented routes include managed Slack/Notion/GitHub and Salesforce/Zendesk/Snowflake sources/tools. BigQuery specifically uses a dedicated-service-account table-query connection: Dust keeps metadata, not a synchronized table-content index; queries stay within the chosen BigQuery dataset location and Space admins select tables. General Business/Enterprise connection limits apply; a BigQuery-specific commercial add-on is not separately specified. Sources: dust:dust:sources, dust:dust:credits, dust:dust:r2-bigquery, dust:dust:pricing.
• on_prem_sources Can on-prem file shares or databases be connected? [partial]: Admins can connect a customer-hosted MCP server at a reachable secured URL. This is tool access, not evidence of a native SMB/file-share connector or on-premises Dust deployment. Sources: dust:dust:tools.
• connector_provider Who builds and maintains each connector? [supported]: Dust manages built-in connections; external MCP servers can be vendor/community/customer hosted and authenticated separately. Sources: dust:dust:permissions, dust:dust:tools.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:microsoft, dust:dust:drive, dust:dust:credits, dust:dust:confluence, dust:dust:jira, dust:dust:sources, dust:dust:r2-bigquery, dust:dust:pricing, dust:dust:tools, dust:dust:permissions.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Knowledge access is documented through connection-account scope and Dust Spaces; per-user source-ACL mirroring is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Connector access through one account is not counted as demonstrated per-user source permission preservation.

• source_permissions_respected Are source permissions enforced per user? [partial]: Drive and Microsoft content available to Dust follows the connecting account and admin-selected data. Users then access agent knowledge through Space membership. Individual source ACL inheritance for each querying user was not established. Sources: dust:dust:drive, dust:dust:microsoft, dust:dust:permissions.
• enforcement_point Does the source system, a mirrored index or nothing enforce them? [supported]: Managed content is synchronized under the connection identity and gated through open/restricted Spaces; personal tool credentials are a separate per-user route. Sources: dust:dust:permissions, dust:dust:credentials.
• revocation_delay How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.
• admin_scope_controls Can admins exclude sites, folders or labels? [supported]: Admins choose connector folders/documents/sites and control restricted Space membership. Sources: dust:dust:spaces, dust:dust:microsoft.
• sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: Are Microsoft Purview or similar labels respected? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:drive, dust:dust:microsoft, dust:dust:permissions, dust:dust:credentials, dust:dust:spaces.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Managed connectors copy and synchronize content, with source-specific refresh and deletion timing.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• live_or_indexed Is content searched live or copied into an index? [supported]: Connections synchronize content into Dust; conversation uploads remain scoped to the chat. MCP tools can access live services separately. Sources: dust:dust:permissions, dust:dust:files, dust:dust:tools.
• sync_interval How often does an index refresh? [supported]: Microsoft describes five-minute sync cycles; Drive says a few minutes; Confluence describes event updates plus an approximate hourly check. Sources: dust:dust:microsoft, dust:dust:drive, dust:dust:confluence.
• deletion_propagation How quickly does a deleted document disappear? [partial]: Microsoft changes/deletions appear on a subsequent sync and large batches can take longer. Drive deletions occur during its sync. No measured end-to-end bound was tested. Sources: dust:dust:microsoft, dust:dust:drive.
• index_location Where is indexed content stored? [partial]: Dust markets EU or US hosting; exact per-index country, cloud provider and backup location were not established. Sources: dust:dust:security.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:permissions, dust:dust:files, dust:dust:tools, dust:dust:microsoft, dust:dust:drive, dust:dust:confluence, dust:dust:security.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Knowledge and research tools cite sources; observed retrieval quality remains unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• citations Are answers linked to specific sources? [supported]: Deep-dive documents citations to documents, web pages and data queries. Sources: dust:dust:deep.
• citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.
• cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.
• no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.
• observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:deep.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

The basic-feature list advertises source references; citation accuracy was not tested.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.

• citations Are answers linked to specific sources? [partial]: Transparent source references are listed as a basic feature; passage granularity was not established. Sources: swisscom-assistant:swisscom-assistant:offer.
• citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.
• cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.
• no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.
• observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer.

Dust

Agent cross-checked Support: partial

Agent-specific private memory persists across chats and can be viewed or deleted.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• custom_instructions Can users set persistent instructions? [partial]: Agent instructions persist in the agent configuration and saved memory can contain user preferences; a separate personal global-instructions setting was not established. Sources: dust:dust:builder, dust:dust:memory.
• cross_chat_memory Does the product remember facts across chats? [supported]: The Memory tool retains user-specific information across conversations per agent. Sources: dust:dust:memory.
• user_memory_controls Can users view, edit and delete memories? [partial]: Users can view and delete agent memories, which persist until deletion. Direct editing or a global personal off switch was not established. Sources: dust:dust:memory.
• admin_memory_controls Can admins turn memory off? [unknown]: Can admins turn memory off? The Agent Memory and governance guides were checked; an admin-wide switch to disable all memory was not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:memory.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Custom agents have instructions, models, knowledge and tools with group-governed creation and sharing.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• create_assistants Can users create assistants with instructions, knowledge and tools? [supported]: Agent Builder configures instructions, models, knowledge and tools. Sources: dust:dust:builder.
• creator_permissions Can admins limit who creates them? [supported]: Create/publish agent and skill permissions can be Everyone, Groups or Admin only. Sources: dust:dust:governance.
• sharing_scope Can assistants be shared with users, groups or everyone? [supported]: Agents and their knowledge access are controlled by sharing and Space memberships; group governance regulates publishing. Sources: dust:dust:builder, dust:dust:spaces, dust:dust:governance.
• catalogue Is there an internal assistant directory? [partial]: Published/shared agents and default agents are discoverable in the workspace; exact catalog configuration was not observed. Sources: dust:dust:builder, dust:dust:models.
• prompt_library Are shared prompt templates available? [partial]: Reusable agents and skills package instructions, knowledge and tools. A separate legacy prompt-library feature is not assumed. Sources: dust:dust:governance, dust:dust:builder.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:governance, dust:dust:spaces, dust:dust:models.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Users create named assistants from documents and system instructions, with starter prompts and sharing.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.

• create_assistants Can users create assistants with instructions, knowledge and tools? [partial]: The guide describes a named assistant, description, system prompt and uploaded documents. External tool assignment is not specified. Sources: swisscom-assistant:swisscom-assistant:guide.
• creator_permissions Can admins limit who creates them? [unknown]: Can admins limit who creates them? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.
• sharing_scope Can assistants be shared with users, groups or everyone? [partial]: Users can share assistants with colleagues; exact user/group/company scope is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.
• catalogue Is there an internal assistant directory? [unknown]: Is there an internal assistant directory? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.
• prompt_library Are shared prompt templates available? [partial]: Assistant conversation starters can store example prompts. An organisation-managed shared prompt library is unverified. Sources: swisscom-assistant:swisscom-assistant:guide.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:guide, swisscom-assistant:swisscom-assistant:offer.

Dust

Agent cross-checked Support: partial

Dust supports built-in tools, customer MCP servers and personal or shared credentials.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No external-tool call or access-boundary fixture was run.

• builtin_tools Which tools are built in? [supported]: Documented tools include knowledge search, table queries, web search, Computer, images, speech and agent orchestration. Sources: dust:dust:credits, dust:dust:computer.
• custom_actions Can admins add API actions? [supported]: Admins can connect customer-written MCP tools over secured publicly reachable URLs. Sources: dust:dust:tools.
• mcp_client Can it use remote MCP servers, and with what admin control? [supported]: Admins add remote MCP servers with automatic/static OAuth or bearer-token authentication and can restrict tools to skills. Sources: dust:dust:tools.
• tool_auth Do tools act as the user or as a shared account? [supported]: Shared credentials act as one service account; personal credentials use each user OAuth after initial admin setup. Sources: dust:dust:credentials.
• tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Computer network domains can require user approval; dated connector releases describe approval for writes. A universal confirmation rule for every tool and unattended trigger was not established. Sources: dust:dust:computer, dust:dust:changelog.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:credits, dust:dust:computer, dust:dust:tools, dust:dust:credentials, dust:dust:changelog.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Standard editions include Web Fetch, with published request allowances.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.

• builtin_tools Which tools are built in? [supported]: Processing web content via Web Fetch is included: 500 requests/month Essential, 2,000 Professional and 5,000 Premium; Custom is tailored. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• custom_actions Can admins add API actions? [unknown]: Can admins add API actions? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.
• mcp_client Can it use remote MCP servers, and with what admin control? [unknown]: Can it use remote MCP servers, and with what admin control? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.
• tool_auth Do tools act as the user or as a shared account? [unknown]: Do tools act as the user or as a shared account? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.
• tool_approval Can admins approve or block tools, and can users confirm actions before they run? [unknown]: Can admins approve or block tools, and can users confirm actions before they run? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

Dust

Agent cross-checked Support: partial

Agents can search the web and run multi-step Deep-dive research.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• web_search Is web search available? [supported]: Web Search & Browse runs Google queries and reads result pages. Sources: dust:dust:web.
• admin_toggle Can admins disable it per organisation or group? [partial]: Web tools are selected in agent configuration; default Deep-dive can be disabled by admins. A universal per-group web-off rule was not established. Sources: dust:dust:web, dust:dust:deep.
• search_provider Which search provider handles queries, and where? [partial]: The guide calls the search a Google query. The intermediary provider and countries handling queries/crawling were not established. Sources: dust:dust:web.
• deep_research Is multi-step research with a report available? [supported]: Deep-dive plans, spawns parallel specialists and produces a research report. It searches Company Data and cannot use Table Query. Sources: dust:dust:deep.
• web_citations Are web sources cited? [supported]: Deep-dive promises citations to web and company sources. Sources: dust:dust:deep.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:web, dust:dust:deep.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Web search is a paid Custom option; standard Web Fetch is a different feature.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.

• web_search Is web search available? [supported]: Factsheet explicitly marks Web Search unavailable in Essential/Professional/Premium and available for an additional charge in Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• admin_toggle Can admins disable it per organisation or group? [unknown]: Can admins disable it per organisation or group? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.
• search_provider Which search provider handles queries, and where? [unknown]: Which search provider handles queries, and where? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.
• deep_research Is multi-step research with a report available? [unknown]: Is multi-step research with a report available? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.
• web_citations Are web sources cited? [unknown]: Are web sources cited? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

Dust

Agent cross-checked Support: partial

Agents support schedules and webhook automation with admin-created event sources.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• workflow_builder Is there a workflow or chain builder? [partial]: Agents orchestrate tools and sub-agents; external n8n and trigger workflows are documented. A separate visual multi-step chain canvas was not established. Sources: dust:dust:deep, dust:dust:triggers, dust:dust:changelog.
• scheduled_tasks Can prompts or assistants run on a schedule? [supported]: Agents can run on recurring schedules. Sources: dust:dust:schedules.
• event_triggers Can external events start a workflow? [supported]: Built-in webhook sources include GitHub, Jira, Linear, Zendesk and Fathom; signed custom webhooks are supported. Sources: dust:dust:webhooks.
• builder_audience Is building aimed at business users, IT or developers? [supported]: Admins connect event sources; builders/members attach filtered triggers in Agent Builder and can use natural-language trigger creation through Dust Default. Sources: dust:dust:webhooks, dust:dust:changelog.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:deep, dust:dust:triggers, dust:dust:changelog, dust:dust:schedules, dust:dust:webhooks.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Workflow automation is listed as a paid Custom option.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.

• workflow_builder Is there a workflow or chain builder? [partial]: Factsheet marks workflow automation unavailable on standard editions and chargeable in Custom. A customer-configurable builder is not described. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• scheduled_tasks Can prompts or assistants run on a schedule? [unknown]: Can prompts or assistants run on a schedule? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.
• event_triggers Can external events start a workflow? [unknown]: Can external events start a workflow? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.
• builder_audience Is building aimed at business users, IT or developers? [unknown]: Is building aimed at business users, IT or developers? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

Dust

Agent cross-checked Support: partial

Multi-step agent work and visible Deep-dive progress are documented; safety controls depend on tool and trigger.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No shared gather/documents/email fixture or side-effect audit was run.

• agent_mode Is there an agent mode for multi-step tasks? [supported]: Deep-dive plans, delegates and synthesizes, and Computer can execute deterministic file/code work. Sources: dust:dust:deep, dust:dust:computer.
• visible_steps Are steps and tool calls shown? [supported]: Deep-dive documentation shows reasoning and sub-agent progress in real time. Sources: dust:dust:deep.
• side_effect_confirmation Must the user confirm actions with side effects? [partial]: Computer domains may require user approval and selected connector write actions ask for approval. Pods agents can also act without a human, so universal write confirmation is not claimed. Sources: dust:dust:computer, dust:dust:changelog, dust:dust:pods.
• stop_control Can the user stop a running task? [partial]: The 600-AWU root-task checkpoint offers Stop or Continue. A complete general stop/rollback behavior was not tested. Sources: dust:dust:credits.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:deep, dust:dust:computer, dust:dust:changelog, dust:dust:pods, dust:dust:credits.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

AI agents are listed as a paid Custom option.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.

• agent_mode Is there an agent mode for multi-step tasks? [partial]: Factsheet marks AI agents unavailable on standard editions and chargeable in Custom; task/tool scope is not specified. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• visible_steps Are steps and tool calls shown? [unknown]: Are steps and tool calls shown? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.
• side_effect_confirmation Must the user confirm actions with side effects? [unknown]: Must the user confirm actions with side effects? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.
• stop_control Can the user stop a running task? [unknown]: Can the user stop a running task? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet.

Dust

Agent cross-checked Support: supported

Dust offers conversation/knowledge APIs, enforceable API-key caps and OAuth MCP access.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust APIs and MCP server; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business conversation API; Enterprise adds Data Source API per pricing; MCP subject to workspace enablement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

• chat_api Is there an API for chat and assistants? [supported]: Documented APIs retrieve/create conversations and messages with scoped API keys. Sources: dust:dust:get-conversation, dust:dust:api-keys.
• knowledge_api Can documents be loaded through an API? [supported]: The data-source API upserts documents into scoped data sources. Sources: dust:dust:upsert.
• api_governance Do audit, budgets and model rules apply to API use? [supported]: Per-key caps reject further API usage at the limit. Model overrides obey workspace/tier rules; programmatic usage uses the workspace pool and does not count toward beta pooled group budgets. Sources: dust:dust:api-keys, dust:dust:models, dust:dust:credit-management.
• mcp_server Does the product expose itself to other agents over MCP? [supported]: Global and EU MCP URLs expose authorized Dust knowledge, conversations, agents, files and Pods via OAuth; admins can disable access and control redirects. Sources: dust:dust:mcp-server.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:get-conversation, dust:dust:api-keys, dust:dust:upsert, dust:dust:models, dust:dust:credit-management, dust:dust:mcp-server.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Web, browser extension and Teams access are documented; native desktop/mobile availability remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace, Dust browser extension; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• web Is a full web client available? [supported]: Dust provides the hosted web workspace, including the EU region. Sources: dust:dust:pricing, dust:dust:models.
• desktop_apps Windows and macOS apps? [unknown]: Windows and macOS apps? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.
• mobile_apps iOS and Android apps with SSO? [unknown]: iOS and Android apps with SSO? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.
• browser_extension Is there a browser extension or sidebar? [supported]: The extension guide covers Chrome, Firefox and Chromium browsers. Sources: dust:dust:browser.
• managed_deployment Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.
• client_feature_gaps Which features are missing on mobile? [unknown]: Which features are missing on mobile? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:models, dust:dust:browser.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

A browser-accessed company chatbot with Swisscom Login is offered.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.

• web Is a full web client available? [supported]: The offer links activation through My Swisscom Business and describes an online company chatbot; browser access is shown by the published workspace material. Sources: swisscom-assistant:swisscom-assistant:offer.
• desktop_apps Windows and macOS apps? [unknown]: Windows and macOS apps? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
• mobile_apps iOS and Android apps with SSO? [unknown]: iOS and Android apps with SSO? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
• browser_extension Is there a browser extension or sidebar? [unknown]: Is there a browser extension or sidebar? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
• managed_deployment Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
• client_feature_gaps Which features are missing on mobile? [unknown]: Which features are missing on mobile? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer.

Dust

Agent cross-checked Support: partial

An official Teams integration runs agents in Teams; document connectors do not imply Office add-ins.

Availability: generally-available · Delivery: official-integration
Scope: surfaces=Dust in Microsoft Teams; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• word_excel_powerpoint Does it work inside Word, Excel and PowerPoint? [unknown]: Does it work inside Word, Excel and PowerPoint? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.
• outlook Does it work inside Outlook? [unknown]: Does it work inside Outlook? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.
• teams Is there a Teams app or bot? [supported]: Dust in Teams has an official integration guide and admin setup. Sources: dust:dust:teams.
• google_workspace_apps Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.
• licence_prerequisites Which licences or consents are needed? [partial]: The Teams guide requires integration/admin authorization in a Dust workspace. Extra Microsoft/Dust licence charges were not established. Sources: dust:dust:teams.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:teams.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Agents can perform language work, but document-translation fidelity and controlled terminology are untested.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.
• translation_engine Which engine translates? [unknown]: Which engine translates? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.
• glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.
• formality_and_variants Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.
• writing_tools Are dedicated rewrite and proofreading tools available? [partial]: Configurable agent instructions and Computer document editing support writing workflows; a separate dedicated proofreading product was not established. Sources: dust:dust:builder, dust:dust:computer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:computer.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Basic text translation and rewriting are advertised; de-CH/formality can be requested in assistant instructions.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.

• document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.
• translation_engine Which engine translates? [partial]: Product describes AI text translation and rewriting using its LLM chatbot; no separate translation service is named. Sources: swisscom-assistant:swisscom-assistant:offer.
• glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.
• formality_and_variants Can formality and regional variants (de-CH) be set? [partial]: Guide shows assistant instructions for Swiss spelling, ss instead of ß and informal/formal address. This is prompt guidance, not an enforced locale control. Sources: swisscom-assistant:swisscom-assistant:guide.
• writing_tools Are dedicated rewrite and proofreading tools available? [supported]: Translate, rewrite, summarise and create text are advertised across the basic service. Sources: swisscom-assistant:swisscom-assistant:offer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.

Dust

Agent cross-checked Support: partial

Image tools use reference images and parallel generation; exact model and output-right terms need further evidence.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• image_generation Can users generate images, with which models? [partial]: Image Generation is a configurable agent capability with SynthID-marked output. The exact current model identifier is not named in the checked guide. Sources: dust:dust:images.
• image_editing Can users edit uploaded images? [partial]: Uploaded and prior generated images can be used as references, with up to 14 references. Precise inpainting/masking controls were not established. Sources: dust:dust:images.
• admin_control Can admins restrict image generation? [partial]: Builders enable image tools in an agent, while group governance controls who creates/publishes agents. A separate organization/group image-off switch was not established. Sources: dust:dust:images, dust:dust:governance.
• usage_terms What usage rights apply to output? [unknown]: What usage rights apply to output? The image guide and legal entry points were checked. Current model identifier, per-image tariff and contractual output usage rights were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:images, dust:dust:governance.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Speech generation and meeting-transcript integrations are documented; live voice and Swiss German recognition remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• dictation Can users dictate prompts? [unknown]: Can users dictate prompts? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.
• read_aloud Can answers be read aloud? [partial]: Speech Generator converts written text to MP3 audio with selectable voices/languages; a one-click read-aloud mode for all responses was not established. Sources: dust:dust:speech.
• voice_conversation Is a live voice mode available? [unknown]: Is a live voice mode available? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.
• meeting_summaries Are meetings transcribed and summarised? [supported]: Connected Granola/Fathom/Gong/Praiz transcripts can feed summaries; private Gong transcripts are excluded. This is not a native meeting recorder claim. Sources: dust:dust:meetings.
• swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:speech, dust:dust:meetings.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

The factsheet includes voice input and audio transcription in all paid editions.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.

• dictation Can users dictate prompts? [supported]: Voice input is included across Essential, Professional, Premium and Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• read_aloud Can answers be read aloud? [unknown]: Can answers be read aloud? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.
• voice_conversation Is a live voice mode available? [unknown]: Is a live voice mode available? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.
• meeting_summaries Are meetings transcribed and summarised? [partial]: Audio files and transcription are listed; product use cases mention meeting summaries. A live meeting bot, recording method and summary workflow are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:offer.

Dust

Agent cross-checked Support: supported

Computer executes analysis and creates real Office files; Frames provide editable interactive output.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No Excel/PowerPoint fixture or artifact fidelity test. File Generation is deprecated in favor of Computer as of October 14, 2026.

• data_analysis Can it analyse spreadsheets with executed code? [supported]: Computer executes code to inspect and transform Excel/CSV, compute every-row results and return edited workbooks. Sources: dust:dust:computer.
• charts Can it produce charts? [supported]: Computer documents chart generation from spreadsheet data and inclusion in reports/decks. Sources: dust:dust:computer.
• office_file_output Can it create Word, Excel or PowerPoint files? [supported]: Computer creates/edits Word, Excel and PowerPoint files and returns downloadable artifacts, with fidelity caveats. Sources: dust:dust:computer.
• canvas_editing Is there a document or canvas editor for iterating on output? [supported]: Frames are persistent interactive content that can be revised through agents and shared. Sources: dust:dust:frames.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:computer, dust:dust:frames.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Pods provide shared team conversations, files and tasks; source-sharing effects still need testing.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No cross-group sharing fixture. Do not infer source-ACL propagation from Pod membership.

• share_chats Can chats be shared inside the organisation? [supported]: Pod conversations are visible to all members, who can contribute. Sources: dust:dust:pod-chats.
• team_spaces Are shared projects or workspaces available? [supported]: Open/Restricted Pods group conversations, files and tasks; restricted access is invite-only. Sources: dust:dust:pods.
• group_chat Can several people chat together with the AI? [supported]: Teammates and agents participate in the same Pod thread and can be mentioned. Sources: dust:dust:pod-chats.
• share_permission_boundary Does sharing respect the recipient's access to sources? [partial]: All Pod members read conversation contents. Spaces restrict source/agent use and personal tools act under their user; recipient-safe redaction of previously generated text was not established. Sources: dust:dust:pod-chats, dust:dust:permissions, dust:dust:credentials.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pod-chats, dust:dust:pods, dust:dust:permissions, dust:dust:credentials.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

German and French UI releases are documented alongside English, with remaining English areas.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• ui_languages Which UI languages are offered? [supported]: October 21, 2026 release adds German; October 16 adds French alongside English US/UK, across product, Frames, extension, Sidekick and Slack/Teams. Sources: dust:dust:changelog.
• dach_language_quality Are German, French and Italian UIs complete and natural? [partial]: Release notes explicitly leave agent/skill names and instructions in English. German/French naturalness and completeness were not observed; Italian UI was not established. Sources: dust:dust:changelog.
• accessibility_statement Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? The dated locale announcements were checked; Italian UI and a WCAG conformance statement/report were not established.
• admin_ui_languages Is the admin interface available in German? [partial]: Admins can set a workspace default language. A complete German admin-screen walkthrough was not observed. Sources: dust:dust:changelog.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:changelog.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

SAML SSO can be enforced; Business offers it from five seats on demand.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• No self-serve SSO login test.

• sso_protocols Which SSO protocols and identity providers work? [supported]: SAML SSO is documented, with Okta, Entra ID and JumpCloud named on pricing. Enterprise marketing also names OIDC; a full provider/protocol matrix was not verified. Sources: dust:dust:sso, dust:dust:pricing, dust:dust:enterprise.
• sso_plan Which plan includes SSO? [supported]: Business pricing lists SSO for 5+ seats on demand; Enterprise includes it. Sources: dust:dust:pricing.
• mfa Can MFA be enforced? [partial]: Enforced SAML routes sign-in through the IdP. Specific MFA enforcement behavior was not tested or established in the checked setup guide. Sources: dust:dust:sso.
• conditional_access Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.
• domain_capture Can the company claim its email domain? [unknown]: Can the company claim its email domain? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:sso, dust:dust:pricing, dust:dust:enterprise.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Swisscom Login is required; enterprise SSO is a paid Custom option.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.

• sso_protocols Which SSO protocols and identity providers work? [partial]: Basic access requires a valid Swisscom Login. Custom SSO is listed but SAML/OIDC/IdP support is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms.
• sso_plan Which plan includes SSO? [supported]: Factsheet explicitly marks SSO unavailable on standard paid editions and chargeable in Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• mfa Can MFA be enforced? [unknown]: Can MFA be enforced? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.
• conditional_access Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.
• domain_capture Can the company claim its email domain? [unknown]: Can the company claim its email domain? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms.

Dust

Agent cross-checked Support: partial

Enterprise SCIM and group roles are documented, with specific annual-seat reclaim behavior.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Enterprise for SCIM; seat-management differences stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• scim Is SCIM provisioning supported? [supported]: SCIM 2.0 creates, updates and deactivates users from an IdP as an Enterprise feature. Sources: dust:dust:provision.
• group_sync Are identity-provider groups synced? [supported]: Provisioned IdP groups govern Space access and can map to Admin/Manager roles. Sources: dust:dust:provision, dust:dust:spaces.
• jit_provisioning Are users created at first login? [unknown]: Are users created at first login? Provisioning and seat docs were checked. First-login JIT creation and complete leaver-data transfer were not established.
• deprovisioning What happens to a removed user's data and shared assets? [partial]: SCIM deactivates users; removal/reassignment affects seats but exact chat/agent/knowledge ownership transfer was not tested. Sources: dust:dust:provision, dust:dust:seats.
• seat_assignment Can admins assign and reclaim seats? [supported]: Admins assign seat types independent of roles. Unassigned members cannot interact with agents; annual seats return to stock, and already-granted credits can persist to period end. Sources: dust:dust:seats.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:provision, dust:dust:spaces, dust:dust:seats.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Dust separates Admin, Manager, Member and group-manager permissions and supports restricted knowledge spaces.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• admin_roles Which admin roles exist, and can admin rights be delegated? [supported]: Admins control all governance; Managers delegate member/group/usage administration; group managers administer selected groups. Sources: dust:dust:governance.
• groups Can permissions be set per group? [supported]: Permissions go to manual or provisioned groups using Everyone, Groups or Admin-only modes. Multiple grants combine additively. Sources: dust:dust:governance.
• feature_toggles Which features can be switched on or off per group? [partial]: Group controls cover agent/skill creation and publishing, automation charging, billing/security and model ceilings. An exhaustive per-feature toggle matrix for uploads/web/images was not established. Sources: dust:dust:governance, dust:dust:tiers.
• multi_entity Can subsidiaries or departments be separated within one contract? [partial]: Restricted Spaces and Pods separate audiences inside a workspace; separate legal/subsidiary tenant boundaries within one contract were not established. Sources: dust:dust:spaces, dust:dust:pods.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:governance, dust:dust:tiers, dust:dust:spaces, dust:dust:pods.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Consumption analytics has detailed attribution and exports without message content.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• adoption_dashboard Is there an adoption dashboard? [partial]: Pricing lists usage/adoption reporting; the Analytics guide focuses on credit consumption and attribution rather than a complete active-user adoption scorecard. Sources: dust:dust:pricing, dust:dust:analytics.
• breakdowns Can usage be broken down by group, model, feature and assistant? [supported]: Analytics filters/ranks agents, members, groups, models, tools, sources, API keys, skills and Pods. Group attribution may count a member in several groups. Sources: dust:dust:analytics.
• export Can usage data be exported? [supported]: Raw CSV consumption export and API analytics export are documented, with workspace enablement and key-scope restrictions. Sources: dust:dust:analytics.
• privacy_modes Can per-person reporting be limited or pseudonymised? [partial]: Analytics exports omit message content, but contain member/message/conversation identifiers. Pseudonymous or works-council privacy modes were not established. Sources: dust:dust:analytics.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:analytics.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Credit plans offer consumption visibility, member limits and plan-specific pooled budgets, with programmatic exceptions.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Group budgets are beta and exclude programmatic usage. No budget fixture test.

• cost_visibility Can admins see cost or consumption per user and group? [supported]: Analytics and Credits show consumed credits by member, group, model, tool and agent. Credits are not assumed to be invoice currency. Sources: dust:dust:analytics, dust:dust:credit-management.
• budgets Can budgets be set per user or group? [supported]: Members have shared-pool spend limits; beta group budgets require Enterprise Pooled. Programmatic monthly and API-key caps are separate. Sources: dust:dust:credit-management, dust:dust:api-keys.
• budget_enforcement Does reaching a budget alert, block or downgrade? [supported]: Pool limits/group budgets block further requests; an in-progress message can finish above its starting cap. API calls reject at per-key caps. Optional automatic seat upgrades may increase billed subscriptions. Sources: dust:dust:credit-management, dust:dust:api-keys.
• chargeback Can costs be exported per cost centre? [partial]: Consumption CSV includes groups and identifiers, but group attribution can duplicate usage and is not a guaranteed invoice-ready cost-center chargeback. Sources: dust:dust:analytics.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:analytics, dust:dust:credit-management, dust:dust:api-keys.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Enterprise has documented event logs and SIEM delivery; content logging and legal hold remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace, Dust APIs and MCP server; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Enterprise; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• admin_events Are admin and security events logged? [supported]: Enterprise Audit Logs record significant admin/security, user, API-key, system and tool events with timestamps, targets and actor metadata. Sources: dust:dust:audit.
• content_logging Can prompts and answers be retained for compliance, and is it configurable? [unknown]: Can prompts and answers be retained for compliance, and is it configurable? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.
• siem_export Can logs stream to a SIEM or be exported? [supported]: CSV export and continuous destinations include Datadog, Splunk, S3, GCS and custom HTTPS. Sources: dust:dust:audit.
• ediscovery Are eDiscovery and legal hold supported? [unknown]: Are eDiscovery and legal hold supported? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.
• log_retention How long are logs kept? [partial]: Enterprise marketing states 365-day audit retention; no underlying report/contract or configurable retention details were retrieved. Sources: dust:dust:enterprise.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:audit, dust:dust:enterprise.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Agents have persistent instructions and workspace governance; broad enforced content-policy administration is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• org_instructions Can admins set organisation-wide instructions? [partial]: Admins/builders configure agent instructions; an enforced single organization-wide instruction applied to every agent/message was not established. Sources: dust:dust:builder, dust:dust:governance.
• usage_notice Can users be required to accept a usage policy? [unknown]: Can users be required to accept a usage policy? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.
• content_filters Are content filters configurable? [partial]: Image Generation documents NSFW/celebrity safety filtering. Custom organization-wide topic/content rules were not established. Sources: dust:dust:images.
• violation_reporting Are policy hits visible to admins? [unknown]: Are policy hits visible to admins? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:governance, dust:dust:images.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Custom guardrails are marketed; trial users accept vendor usage terms at login.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.

• org_instructions Can admins set organisation-wide instructions? [unknown]: Can admins set organisation-wide instructions? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.
• usage_notice Can users be required to accept a usage policy? [partial]: Free Trial B.3 states user usage terms are displayed at login and accepted by use. A customer-authored policy/explicit acknowledgement control is not specified. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
• content_filters Are content filters configurable? [unknown]: Are content filters configurable? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.
• violation_reporting Are policy hits visible to admins? [unknown]: Are policy hits visible to admins? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms.

Dust

Agent cross-checked Support: partial

EU workspace and EU model controls are distinct from general hosting and global subprocessing.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• storage_region Where are chats, files and indexes stored? [partial]: Pricing/security advertise EU or US workspace hosting. Exact cloud provider, storage country and index location were not established. Sources: dust:dust:pricing, dust:dust:security.
• inference_region Where do model calls run, per provider? [supported]: EU credit-priced workspaces using Dust-hosted models can enable EU-hosted models only after all active agents comply. BYOK is outside this setting; not every model is eligible. Sources: dust:dust:eu-models.
• backups_logs_region Where are backups, logs and telemetry? [unknown]: Where are backups, logs and telemetry? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.
• support_access_region From where can vendor staff access data? [partial]: The controller privacy policy permits non-EEA access/processing including the US; it does not establish customer-content support access by staff country. Sources: dust:dust:privacy.
• swiss_hosting Is Swiss hosting available? [unknown]: Is Swiss hosting available? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.
• residency_plan Which plan or option provides residency? [supported]: Business and Enterprise list EU/US residency; EU-only model restrictions additionally require EU region and credit pricing with Dust model hosting. Sources: dust:dust:pricing, dust:dust:eu-models.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:security, dust:dust:eu-models, dust:dust:privacy.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Swisscom describes Swiss storage and inference; trial Web Fetch may send URLs to an EU third party.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification.

• storage_region Where are chats, files and indexes stored? [partial]: Trial terms C.8 locate Swiss AI Platform and related login/chat/usage databases at Swisscom data centres in Switzerland. Paid offer also claims all customer data stored in Switzerland; file/index topology is unspecified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.
• inference_region Where do model calls run, per provider? [supported]: Swiss AI Platform processing is exclusively in Swisscom Swiss data centres under trial C.8; current paid offer claims Swiss storage and processing. These are hosted open models, not calls to their originating providers. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
• backups_logs_region Where are backups, logs and telemetry? [unknown]: Where are backups, logs and telemetry? Unknown. Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification.
• support_access_region From where can vendor staff access data? [partial]: Factsheet advertises support directly from Switzerland. This does not establish every staff access location or privileged-support boundary. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• swiss_hosting Is Swiss hosting available? [supported]: Swisscom Cloud in Switzerland is the stated hosting for this Assistant. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• residency_plan Which plan or option provides residency? [partial]: Swiss hosting is advertised for all editions. Free Trial C.8 explicitly permits Web Fetch to transmit referenced URLs to an unnamed external EU provider. Custom search data flows were not documented. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:factsheet.

Dust

Agent cross-checked Support: partial

Hosted Business and Enterprise single-tenant offers are public; supported customer-operated whole-platform modes are unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace, Dust Enterprise single-tenant deployment; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=not specified; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• multi_tenant_saas Is a shared SaaS offered? [partial]: Business is a self-serve hosted workspace; exact shared-infrastructure isolation architecture is not documented in the checked pages. Sources: dust:dust:pricing, dust:dust:privacy.
• dedicated_instance Is a dedicated single-tenant instance offered, from what size? [supported]: Enterprise pricing advertises single-tenant deployment. Numerical seat/spend minimum, supported countries and operating terms were not established. Sources: dust:dust:pricing.
• customer_cloud Can it run in the customer's own cloud account, from what size? [unknown]: Can it run in the customer's own cloud account, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.
• on_premise Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.
• air_gapped Can it run without internet access? [unknown]: Can it run without internet access? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.
• mode_feature_gaps Which features are missing outside SaaS? [partial]: Business/Enterprise packaging differs in connectors, MCP, Spaces, APIs and governance. No customer-operated hosting feature-parity contract was established. Sources: dust:dust:pricing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:privacy.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Dust publishes no-training and provider-retention claims; the customer DPA was not retrieved.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Controller privacy-policy scope is distinct from processor DPA coverage.

• vendor_training Does the vendor train on customer content? [partial]: The security page claims customer data is never used for model training. This remains vendor-claimed because no customer DPA/contract clause was retrieved. Sources: dust:dust:security.
• provider_training Do model providers train on it under this product's contracts? [partial]: The privacy policy names OpenAI, Anthropic, Mistral, Google and Fireworks as prohibited from training on customer/personal content; BYOK arrangements need separate confirmation. Sources: dust:dust:training-policy.
• provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: The policy states providers do not log Customer Content for human review or save it to disk. Exception/abuse-retention periods were not established from customer contracts. Sources: dust:dust:training-policy.
• zero_retention Is zero data retention available, and on which plan? [partial]: Security and privacy pages assert provider zero retention, but applicable plan/model exceptions were not contract-verified. Sources: dust:dust:security, dust:dust:training-policy.
• human_review Can provider staff review content? [partial]: The published policy says listed providers do not log Customer Content for human review. This is a vendor assertion, not an independently reviewed model-provider contract. Sources: dust:dust:training-policy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:security, dust:dust:training-policy.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Trial terms prohibit training on submitted data; the paid offer repeats the no-training claim.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.

• vendor_training Does the vendor train on customer content? [supported]: Trial C.9 limits submitted data to its requested purpose and forbids training/developing the LLM. Paid offer makes the same claim but no paid DPA was retrieved. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
• provider_training Do model providers train on it under this product's contracts? [partial]: Trial C.8 uses publicly available unchanged open models on Swisscom infrastructure. Data training by external model providers is not described; paid page says no company-data model training. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
• provider_retention How long do model providers keep prompts, including for abuse monitoring? [unknown]: How long do model providers keep prompts, including for abuse monitoring? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.
• zero_retention Is zero data retention available, and on which plan? [unknown]: Is zero data retention available, and on which plan? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.
• human_review Can provider staff review content? [unknown]: Can provider staff review content? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.

Dust

Agent cross-checked Support: partial

Some user deletion and memory retention behavior is documented; tenant-wide retention schedules remain open.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• default_retention What is retained and for how long by default? [partial]: Agent memories persist until manually deleted. This does not define default retention for all conversations, files, indexes or logs. Sources: dust:dust:memory.
• admin_retention Can admins set retention periods? [partial]: Enterprise pricing offers custom data retention; periods, deletion mechanics and exceptions were not retrieved. Sources: dust:dust:pricing.
• user_deletion Can users delete their chats and files permanently? [partial]: Users can delete conversations and agent memories. Backup erasure timing and all attached-file deletion behavior were not established. Sources: dust:dust:delete-chat, dust:dust:memory.
• contract_end_deletion What is deleted at contract end, and when? [unknown]: What is deleted at contract end, and when? Conversation/memory docs, Enterprise pricing and unreadable legal entry points were checked. Contract-end erasure timing and complete storage/index/log retention defaults remain unknown.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:memory, dust:dust:pricing, dust:dust:delete-chat.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Unconverted trial data is deleted three months after trial end.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.

• default_retention What is retained and for how long by default? [partial]: Trial C.9 retains assistants/chat histories for potential paid conversion and deletes all trial data if no purchase occurs within three months after trial end. Paid default chat/file/index/log retention is not specified. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
• admin_retention Can admins set retention periods? [unknown]: Can admins set retention periods? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.
• user_deletion Can users delete their chats and files permanently? [unknown]: Can users delete their chats and files permanently? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.
• contract_end_deletion What is deleted at contract end, and when? [unknown]: What is deleted at contract end, and when? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.

Dust

Agent cross-checked Support: partial

Dust identifies a French operating entity; customer subprocessor inventory and notice rules remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• subprocessor_list Is a dated sub-processor list published? [unknown]: Is a dated sub-processor list published? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.
• subprocessor_countries Which countries do sub-processors operate in? [unknown]: Which countries do sub-processors operate in? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.
• change_notification Are customers notified of sub-processor changes? [unknown]: Are customers notified of sub-processor changes? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.
• parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: The public policy identifies Permutation Labs at a Paris, France address. A separate parent company or controlling entity was not established. Sources: dust:dust:privacy.
• transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [partial]: For its controller processing, the privacy policy describes adequacy or EU SCC safeguards for non-EU transfers, including the US. Customer processor transfer terms were not retrieved. Sources: dust:dust:privacy.
• government_access_policy Is there a published government-access or transparency policy? [partial]: The controller policy allows legally required disclosure to authorities; a dedicated government-request transparency policy for customer content was not established. Sources: dust:dust:privacy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:privacy.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Trial contract identifies a Swiss provider and an unnamed EU Web Fetch processor.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.

• subprocessor_list Is a dated sub-processor list published? [unknown]: Is a dated sub-processor list published? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.
• subprocessor_countries Which countries do sub-processors operate in? [partial]: Trial C.8 permits an external EU third party for URL retrieval; its identity is not listed. Swiss AI Platform itself runs in Switzerland. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
• change_notification Are customers notified of sub-processor changes? [unknown]: Are customers notified of sub-processor changes? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.
• parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: Trial names Swisscom (Switzerland) Ltd as provider. The parent incorporation/ownership was not independently re-retrieved in this pass. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
• transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [unknown]: Which transfer mechanism applies to non-EU/CH processing? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.
• government_access_policy Is there a published government-access or transparency policy? [unknown]: Is there a published government-access or transparency policy? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms.

Dust

Agent cross-checked Support: partial

Enterprise offers custom MSA/DPA terms, while the underlying legal materials were inaccessible.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• dpa Is a DPA available, and is it negotiable? [partial]: Enterprise pricing explicitly offers custom MSA/DPA terms. The form, sign-up incorporation and negotiability boundaries were not inspected. Sources: dust:dust:pricing.
• revdsg_gdpr Does the DPA cover revDSG and GDPR? [partial]: Marketing and privacy materials reference GDPR; explicit Swiss revDSG coverage in the customer DPA was not established. Sources: dust:dust:security, dust:dust:privacy.
• governing_law Which law and court govern the contract? [unknown]: Which law and court govern the contract? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.
• ai_act_materials Is EU AI Act documentation provided? [unknown]: Is EU AI Act documentation provided? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.
• sector_materials Are FINMA or other sector materials provided? [partial]: Security marketing says the service enables HIPAA compliance. A BAA, FINMA or banking-secrecy outsourcing pack was not retrieved. Sources: dust:dust:security.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:security, dust:dust:privacy.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

SOC 2 Type II is claimed publicly, without a verified report or certificate.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• iso_27001 ISO 27001 with scope and validity? [unknown]: ISO 27001 with scope and validity? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.
• soc2 SOC 2 type, period and covered service? [partial]: Dust security/pricing claim SOC 2 Type II. Auditor, reporting period and exact service scope were not verified. Sources: dust:dust:security, dust:dust:pricing.
• c5 BSI C5 attestation? [unknown]: BSI C5 attestation? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.
• other_certifications Which other certificates (27701, 42001, TISAX)? [unknown]: Which other certificates (27701, 42001, TISAX)? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.
• report_access How can customers obtain reports? [partial]: The security page directs customers to trust.dust.com; underlying reports were not accessible in this public source pass. Sources: dust:dust:security.
• pentest Are independent penetration test summaries available? [unknown]: Are independent penetration test summaries available? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:security, dust:dust:pricing.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Dust claims AES-256/TLS and advertises Enterprise single tenancy; customer key custody is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• encryption_at_rest Is data encrypted at rest? [supported]: The security page states AES-256 at rest and TLS in transit; this is a vendor claim. Sources: dust:dust:security.
• customer_managed_keys Can the customer manage or hold the keys? [unknown]: Can the customer manage or hold the keys? Security, pricing and network/MCP docs were checked. Customer-managed/held data-encryption keys and key-location guarantees were not established. Provider API BYOK is not encryption-key custody.
• private_networking Is private connectivity or IP restriction available? [partial]: Custom MCP servers can restrict access and use documented static egress on verified domains. This is tool connectivity, not proof of private connectivity to the whole service. Sources: dust:dust:tools.
• tenant_isolation How are customers separated in shared SaaS? [partial]: Enterprise offers single tenancy; shared Business tenancy and lower-level isolation mechanics were not established. Sources: dust:dust:pricing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:security, dust:dust:tools, dust:dust:pricing.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Public personnel/model handling statements exist; an explicit professional-secrecy contract and subprocessor flow-down remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Dust Business/Enterprise public policy; Enterprise and BYOK routes differ; add_ons=none stated; deployment_mode=multi-tenant-saas; region=EU/US storage and provider routes; no DE/CH-specific secrecy contract verified; os=not specified.

Limitations

• No-training, ZDR marketing/policy assertions, EU hosting and a general privacy policy do not establish a professional-secrecy undertaking.
• No legal suitability or compliance conclusion.

• secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: The public security and platform privacy pages do not establish a signed §203 StGB/Art321 StGB professional-secrecy undertaking covering Dust staff. The Terms/Policies link did not expose readable contractual text in this pass.
• subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: The privacy policy describes service-provider data-protection agreements and model no-training/retention conditions, but no dedicated professional-secrecy undertaking or its binding subprocessor flow-down was retrieved.
• secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: No publicly documented German/Swiss professional-secrecy-specific plan or paid add-on was established. Enterprise single-tenancy/EU model options are not treated as such a contractual undertaking.
• content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: The platform privacy policy limits personnel access to authorized staff and says customer context is processed by selected foundation-model providers; it asserts no provider disk retention/human-review logging. This vendor statement does not establish the complete customer-content plaintext access matrix, support countries, private contracts or every BYOK/MCP/tool route. Sources: dust:dust:privacy, dust:dust:training-policy, dust:dust:eu-models.
• secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Reviewed public security, privacy, EU-hosted model documentation and Enterprise plan scope plus targeted first-party secrecy search. Trust Center content was not available and Terms/Policies routed to unreadable external content. No public §203/Art321 template or professional-body guidance was retrieved.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:privacy, dust:dust:training-policy, dust:dust:eu-models.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Business seat prices are public; only the documented prepaid route is described here, while conflicting Business overage eligibility remains unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business Free/Pro/Max seat list pricing; Enterprise quoted pool and programmatic contracts are separate; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.
• Do not present Business PAYG as established; retain list seat prices separately from the unresolved overage route.

• pricing_unit What is the pricing unit? [partial]: Business publishes per-seat subscriptions and included credits. Detailed Credit management describes prepaid Business top-ups and Enterprise PAYG; pricing FAQ separately describes enabled Business workspace overage, so Business post-allocation billing eligibility is unverified. Sources: dust:dust:pricing, dust:dust:credit-management.
• list_prices What are list prices per plan, with date and currency? [supported]: As retrieved 2026-10-21, ex-VAT Business Free is EUR 0; Pro EUR 30/month or EUR 24/month annually; Max EUR 150/month or EUR 120/month annually. Enterprise is quote-only. Sources: dust:dust:pricing.
• included_usage What usage is included? [supported]: Free has 500 lifetime credits, Pro 8,000/month and Max 40,000/month. Monthly credits do not roll over; Workspace seats draw from a contracted pool. Sources: dust:dust:credits, dust:dust:seats.
• add_ons Which features cost extra? [partial]: Business limits include three connectors, five remote MCP servers and five Spaces. Enterprise adds unlimited connector/MCP packaging, SCIM, audit, retention and support. Individual add-on tariffs are not published. Sources: dust:dust:pricing.
• overage What do usage beyond limits and premium models cost? [unknown]: Effective Business post-allocation billing is unknown: current pricing FAQ allows Pro/Max workspace overage, while Credit management reserves PAYG for Enterprise and describes prepaid Business top-ups. The USD0.01/credit Business programmatic rate does not resolve whether interactive overage is PAYG or prepaid. No account/contract test resolved this.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:credit-management, dust:dust:credits, dust:dust:seats.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Swisscom publishes monthly organisation packages in CHF excluding VAT.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources.

• pricing_unit What is the pricing unit? [supported]: Flat monthly price per company package with user, storage and token caps; Custom is quoted. Sources: swisscom-assistant:swisscom-assistant:offer.
• list_prices What are list prices per plan, with date and currency? [supported]: As retrieved 2026-10-21: Essential CHF 149/month up to 10 users; Professional CHF 399 up to 40; Premium CHF 799 up to 100, all excluding VAT. Custom has no public numerical price. Sources: swisscom-assistant:swisscom-assistant:offer.
• included_usage What usage is included? [supported]: Essential 5 GB/20m tokens; Professional 40 GB/75m; Premium 150 GB/200m monthly company tokens. Web Fetch requests/month 500/2,000/5,000 respectively. Assistant caps 3/5/7 per user. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• add_ons Which features cost extra? [partial]: Custom Web Search, SSO, agents and workflows cost extra per matrix; rates are not public. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• overage What do usage beyond limits and premium models cost? [unknown]: What do usage beyond limits and premium models cost? Unknown. Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Dust

Agent cross-checked Support: partial

ALM-14 shared cost assumptions v1.4, 2026-10-21 apply; all three target seat counts require unpriced Enterprise terms.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• cost_200 Year-one cost at 200 users? [unknown]: Year-one cost at 200 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.
• cost_1000 Year-one cost at 1,000 users? [unknown]: Year-one cost at 1,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.
• cost_5000 Year-one cost at 5,000 users? [unknown]: Year-one cost at 5,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.
• variable_share Which part depends on usage? [supported]: Consumption adds token and action credits, including sub-agent work. Programmatic use and Enterprise PAYG draw from workspace pools separately from personal seat allocations. Sources: dust:dust:credits, dust:dust:credit-management.
• unknown_parts Which costs could not be priced? [supported]: Business is scoped to 100 people, so 200/1,000/5,000 seat Enterprise fees, committed pool and PAYG tariffs are unknown. The default Standard auto list is published, but a complete token-to-credit tariff is not, so no proxy replaces vendor-billed usage. Sources: dust:dust:pricing, dust:dust:models, dust:dust:credits.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:credits, dust:dust:credit-management, dust:dust:pricing, dust:dust:models, dust:dust:fx-ecb.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

ALM-14 shared cost assumptions v1.4, 2026-10-21. The 200, 1,000 and 5,000-seat scenarios require a Custom quote and cannot be priced from packages capped at 100 users.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.

• cost_200 Year-one cost at 200 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
• cost_1000 Year-one cost at 1,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
• cost_5000 Year-one cost at 5,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
• variable_share Which part depends on usage? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
• unknown_parts Which costs could not be priced? [supported]: Custom base price, token pool/overage, connectors, agents, SSO and service costs are unpriced. Multiple standard packages are not assumed to form one enterprise contract. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:ecb-fx.

Dust

Agent cross-checked Support: partial

A limited Business free option enables self-serve evaluation; Enterprise features remain contract-scoped.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• free_tier Is there a free tier for business use? [supported]: Business free supports up to five members with 500 lifetime credits per Free seat. Credits do not reset and a user cannot return to Free after upgrading. Sources: dust:dust:seats.
• self_serve_trial Is a self-serve business trial available? [partial]: The public site offers self-serve free workspace access, not a documented time-limited fully featured Enterprise trial. No card requirement was established. Sources: dust:dust:pricing, dust:dust:seats.
• trial_scope Do trials include SSO, connectors and admin features? [partial]: Business lists up to three connectors/five Spaces/five remote MCP servers and SSO at 5+ seats on demand. SCIM, audit and custom retention are Enterprise. Sources: dust:dust:pricing.
• sales_gate Does meaningful evaluation require sales contact? [supported]: Enterprise terms, pooled credits, advanced governance and support are sales-led; a small-team free evaluation is self-serve. Sources: dust:dust:pricing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:seats, dust:dust:pricing.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

A one-month business trial is self-activated by eligible My Swisscom Business administrators.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run.

• free_tier Is there a free tier for business use? [unknown]: Is there a free tier for business use? Unknown. No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run.
• self_serve_trial Is a self-serve business trial available? [partial]: Offer provides one month free, up to 2 assistants/user and 10m tokens/company. Activation requires My Swisscom Business administrator rights and Swisscom Login. New noncustomers are directed to contact Swisscom. Sources: swisscom-assistant:swisscom-assistant:offer.
• trial_scope Do trials include SSO, connectors and admin features? [partial]: Published trial includes assistant creation and company token allowance; SSO/connectors/admin entitlement and seat count are not specified. Sources: swisscom-assistant:swisscom-assistant:offer.
• sales_gate Does meaningful evaluation require sales contact? [partial]: Existing eligible company administrators can activate online; people without a Swisscom customer account are directed to contact Swisscom. Custom evaluation requires scope clarification. Sources: swisscom-assistant:swisscom-assistant:offer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer.

Dust

Agent cross-checked Support: partial

Business monthly and annual subscriptions are public; Enterprise seats are annual and prices contractual.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• minimum_commitment What seat or spend minimum applies? [partial]: The free option has up to five members and Business targets up to 100 people; Enterprise numerical seat/spend minimum was not established. Sources: dust:dust:pricing, dust:dust:seats.
• contract_length What contract lengths are offered? [supported]: Business offers monthly and annual seats together; Enterprise seats are annual only. Sources: dust:dust:seats.
• cancellation How can the contract be cancelled or reduced? [supported]: Monthly seats unassign immediately with a prorated credit; annual seats return to stock for reassignment and are not refunded when someone leaves. Sources: dust:dust:seats.
• local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: Prices are displayed in EUR and the privacy policy identifies a French entity; CHF invoicing and the actual invoicing entity/currency were not contract-verified. Sources: dust:dust:pricing, dust:dust:privacy.
• transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified: Business seat prices/credit allowances are public, while Enterprise pricing, complete usage conversion and negotiated terms require a quote. Sources: dust:dust:pricing, dust:dust:credits.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:seats, dust:dust:privacy, dust:dust:credits.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

There is no minimum contract duration; cancellation is 30 days to calendar-month end.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Annual-billing options, price-change policy, EUR invoices and complete Custom commitments are not documented in accessible sources.

• minimum_commitment What seat or spend minimum applies? [supported]: Offer explicitly says no minimum contract duration; organisation package caps apply, with Custom terms separately quoted. Sources: swisscom-assistant:swisscom-assistant:offer.
• contract_length What contract lengths are offered? [partial]: Monthly subscription/package prices; no minimum duration. Annual prepayment options are not specified. Sources: swisscom-assistant:swisscom-assistant:offer.
• cancellation How can the contract be cancelled or reduced? [supported]: Cancel online with 30 days notice to month-end. Upgrades bill pro rata from upgrade day; downgrades only on the first day of a following month. Sources: swisscom-assistant:swisscom-assistant:offer.
• local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: CHF excluding VAT prices are published by Swisscom. EUR invoicing and a paid contracting-entity invoice specimen are not established. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.
• transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified. Standard monthly prices and capacities are public; Custom, overage and add-on rates require a quote. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:factsheet.

Dust

Agent cross-checked Support: partial

The pinned public repository has an MIT root licence; hosted licensing and complete component coverage are separate.

Availability: generally-available · Delivery: native
Scope: surfaces=Public dust-tt/dust repository root licence; version=dust-tt/dust commit2b1a4973af824f8ff970d585c5eb1f40ae76186c; root LICENSE only; plan=Public source component, not Business/Enterprise hosted-service rights; add_ons=none stated; deployment_mode=not specified; region=Repository licence has no deployment-region entitlement; os=not specified.

Limitations

• MIT applies to the pinned repository root grant only; dependencies, supported self-host deployment, hosted terms and any closed Enterprise boundary remain unverified.

• licence_type Which licence applies to each component? [partial]: dust-tt/dust root LICENSE is MIT at commit 2b1a4973af824f8ff970d585c5eb1f40ae76186c. This does not classify every dependency or the contracted hosted service. Sources: dust:dust:licence.
• branding_restrictions Do licence terms restrict branding or user counts? [supported]: The MIT root grant requires preserving copyright and permission notices and does not itself impose branding or user-count caps. Sources: dust:dust:licence.
• enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? The pinned root LICENSE and README were retrieved; a complete nested-component licence inventory and separate closed Enterprise edition boundary were not established. Hosted terms were inaccessible.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:licence.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Free Trial terms grant a restricted service-use licence and reserve intellectual property.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents.

• licence_type Which licence applies to each component? [partial]: Trial B.1/B.6 gives non-exclusive non-transferable internal-business use and prohibits copying, modifying or distributing the chatbot. This is distinct from the open licences of underlying model weights. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
• branding_restrictions Do licence terms restrict branding or user counts? [partial]: Custom branding with name/logo/colours is included in paid basic features; trial bars copying or modifying the chatbot. Full paid component licence and seat restrictions remain unavailable. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.
• enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unknown. Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.

Dust

Agent cross-checked Support: partial

Business Conversation API and Enterprise Data Source API provide scoped data retrieval; agent export entitlement and complete tenant exit remain unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust APIs and MCP server, Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business Conversation API and web analytics; Enterprise adds Data Source API. Agent-YAML endpoint entitlement is unverified.; add_ons=API keys with appropriate workspace/resource permissions; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Conversation and document retrieval require the corresponding plan and resource permissions. Complete organization coverage, agent-export entitlement and the post-termination retrieval window remain unknown.

• chat_export Can admins export all chats? [partial]: Business pricing includes Conversation API; authorized API users retrieve accessible conversation messages with pagination. This does not establish one-click all-tenant admin export. Sources: dust:dust:get-conversation, dust:dust:pricing.
• assistant_export Can assistants and prompts be exported in a reusable format? [unknown]: The agent-YAML endpoint and public pricing were checked on 2026-10-21. Neither establishes its Business or Enterprise entitlement. Reusable assistant/prompt export for a named plan remains unknown.
• knowledge_export Can knowledge bases and their sources be exported? [partial]: Enterprise pricing adds Data Source API; the documented endpoint retrieves accessible data-source documents as JSON. Complete source/credential/permission portability and an all-tenant export are unverified. Sources: dust:dust:get-document, dust:dust:pricing.
• export_format Are formats documented and machine-readable? [partial]: Business Conversation API and Enterprise Data Source API return JSON for accessible resources. Web analytics separately exports CSV. These formats do not establish complete tenant export; no plan-scoped agent-YAML export is claimed. Sources: dust:dust:get-conversation, dust:dust:get-document, dust:dust:analytics, dust:dust:pricing.
• post_termination_window How long can data be retrieved after termination? [unknown]: How long can data be retrieved after termination? No trial admin exit/export was run; complete tenant coverage and the post-termination retrieval window were not established from the accessible API docs or unreadable contract route.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:get-conversation, dust:dust:pricing, dust:dust:get-document, dust:dust:analytics.

Swisscom Swiss AI Assistant

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Dust

Agent cross-checked Support: partial

Business email support and Enterprise priority/SLA service are advertised; credit terms and local-language support remain open.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• support_channels Which support channels are available on each plan? [supported]: Pricing lists Business email and Enterprise priority support with dedicated CSM; public support/community resources are available. Sources: dust:dust:pricing, dust:dust:support.
• support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Support/pricing/Enterprise pages and the official status URL were checked. German/French/Italian staffed support and detailed credited SLA terms were not established.
• regional_presence Is there a DACH or Swiss entity, team or partner? [partial]: The public policy identifies a Paris, France entity. A DACH/Swiss support team or named regional partner was not established. Sources: dust:dust:privacy.
• uptime_sla Is there an uptime SLA with credits? [partial]: Enterprise marketing claims 99.9% uptime and pricing includes an SLA; service-credit amounts, exclusions and claim rules were not retrieved. Sources: dust:dust:enterprise, dust:dust:pricing.
• status_page Is there a public status page with history? [partial]: Model-selection docs link https://dust.statuspage.io for incidents. Direct retrieval timed out, so incident history was not verified. Sources: dust:dust:models.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:support, dust:dust:privacy, dust:dust:enterprise, dust:dust:models.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Personal Swisscom support is included; trial terms disclaim availability guarantees.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.

• support_channels Which support channels are available on each plan? [partial]: Personalised support is a basic feature across editions; page supplies an enquiry form. Contractual response-time channels are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
• support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.
• regional_presence Is there a DACH or Swiss entity, team or partner? [supported]: Factsheet identifies Swisscom (Switzerland) Ltd Enterprise Customers in Berne and support directly from Switzerland. Sources: swisscom-assistant:swisscom-assistant:factsheet.
• uptime_sla Is there an uptime SLA with credits? [partial]: Free Trial B.4 explicitly provides no availability/accessibility guarantee. Paid uptime SLA and credits were not retrieved. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
• status_page Is there a public status page with history? [unknown]: Is there a public status page with history? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms.

Dust

Agent cross-checked Support: partial

Dust has rollout and training material, with hands-on support packaged for Enterprise.

Availability: generally-available · Delivery: native
Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Public learning material (no paid entitlement required to read); contracted CSM/onboarding is Enterprise; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified.

Limitations

• Documented findings only; unestablished atomic questions remain explicit gaps.

• onboarding_service Is guided onboarding included? [supported]: Enterprise pricing includes dedicated CSM and onboarding; exact hours and scope are contractual. Sources: dust:dust:pricing.
• user_training Is end-user training offered, in which languages? [partial]: Public team onboarding and education resources are available. Course/live-session language coverage was not established. Sources: dust:dust:training, dust:dust:rollout.
• use_case_library Are role-based use cases and templates provided? [supported]: The public Use Cases and Guides index lists departmental guides for Sales, Support, Marketing, Engineering, Data Analytics, Knowledge, People, Product and Collaboration; the Sales guide supplies concrete agent examples and build links. This establishes public role-based guidance, not a separately verified in-product template entitlement. Sources: dust:dust:r2-department-guides, dust:dust:r2-sales-guide.
• adoption_programme Is there a champion or adoption programme? [partial]: The rollout guide covers launch, builder community, education and expansion; a contracted champion programme entitlement was not established. Sources: dust:dust:rollout.
• service_cost Which services cost extra? [partial]: Hands-on CSM/onboarding is Enterprise packaging; a numerical professional-services tariff was not established. Sources: dust:dust:pricing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:training, dust:dust:rollout, dust:dust:r2-department-guides, dust:dust:r2-sales-guide.

Swisscom Swiss AI Assistant

Agent cross-checked Support: partial

Public videos and a setup guide support self-service assistant creation.

Availability: generally-available · Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations

• Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.

• onboarding_service Is guided onboarding included? [unknown]: Is guided onboarding included? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.
• user_training Is end-user training offered, in which languages? [partial]: Offer links FAQ videos for starting a trial, building an assistant and custom prompts; the guide provides a German walkthrough. Formal training languages and inclusion are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.
• use_case_library Are role-based use cases and templates provided? [supported]: Published HR, support, manuals, correspondence and sales examples plus example instructions provide use-case material. Sources: swisscom-assistant:swisscom-assistant:guide.
• adoption_programme Is there a champion or adoption programme? [unknown]: Is there a champion or adoption programme? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.
• service_cost Which services cost extra? [unknown]: Which services cost extra? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.