{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "dust-vs-onai", "canonicalUrl": "https://onaihq.com/compare/agents/dust-vs-onai/", "markdownUrl": "https://onaihq.com/compare/agents/dust-vs-onai/index.md", "dataUrl": "https://onaihq.com/compare/agents/dust-vs-onai/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "dust", "name": "Dust", "website": "https://dust.tt", "repository": "https://github.com/dust-tt/dust", "pageUrl": "https://onaihq.com/compare/agents/products/dust/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "enterprise-single", "name": "Dust Enterprise single-tenant deployment", "type": "managed-server" }, { "id": "extension", "name": "Dust browser extension", "type": "browser-extension" }, { "id": "teams", "name": "Dust in Microsoft Teams", "type": "teams-app" }, { "id": "api", "name": "Dust APIs and MCP server", "type": "api" }, { "id": "source-repository", "name": "Public dust-tt/dust repository root licence", "type": "source-repository" } ], "sourcedClaimCount": 48, "statedByVendorCount": 0, "crossCheckedClaimCount": 48, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-21" }, { "id": "onai", "name": "onAI", "website": "https://onaihq.com/", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/onai/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" }, { "id": "server-main", "name": "onAI main server snapshot", "type": "self-hosted-server" }, { "id": "server-dedicated", "name": "onAI dedicated deployment code line", "type": "self-hosted-server" }, { "id": "api", "name": "onAI backend API", "type": "api" } ], "sourcedClaimCount": 17, "statedByVendorCount": 44, "crossCheckedClaimCount": 14, "sourcedOnlyClaimCount": 3, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 14, "sharedSourcedCriteria": 17, "crossCheckedCriteriaByProduct": { "dust": 48, "onai": 14 }, "sourcedOnlyCriteriaByProduct": { "dust": 0, "onai": 3 }, "sourcedCriteriaByProduct": { "dust": 48, "onai": 17 }, "crossCheckedCriterionRows": 48, "sourcedOnlyCriterionRows": 3, "sourcedCriterionRows": 48, "statedByVendorRows": 44 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "dust", "claimId": "dust:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust offers per-message model choice and ordered auto-model lists, with access-tier and region controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit plan (Free/Pro/Max); Enterprise model access inherits the published catalogue; model-tier and EU eligibility separately constrained", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Docs list OpenAI, Anthropic, Google, Mistral and Fireworks-served models; exact enabled models depend on workspace and tier.", "evidenceIds": [ "dust:dust:models", "dust:dust:eu-models" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "The model-selection document lists GPT6.1 Sol, Claude Opus5.5/Sonnet5.5, Gemini3.8 Flash and Mistral models. Gemini4 Argon is excluded from this current-EU availability finding: its release note conflicts with the EU table, and the documented authoritative picker flag was not observed. No complete current tenant catalogue is claimed.", "evidenceIds": [ "dust:dust:models", "dust:dust:changelog", "dust:dust:eu-models", "dust:dust:pricing" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "The composer chooses a model for the next message; Agent Builder sets a persistent agent default.", "evidenceIds": [ "dust:dust:models" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "supported", "answer": "Basic/Standard/Premium use ordered candidate lists and availability fallback, not prompt-dependent task routing. A replacement indicator names the fallback during a detected outage.", "evidenceIds": [ "dust:dust:models" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Conversation files support images, documents and audio transcripts; the exact input capability for every current model is not fully tabulated.", "evidenceIds": [ "dust:dust:files" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "The catalogue finding is restricted to named documentation entries; conflicting Gemini4 Argon EU eligibility is an explicit gap." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:models", "dust:dust:eu-models", "dust:dust:changelog", "dust:dust:pricing", "dust:dust:files" ] }, { "productId": "onai", "claimId": "onai:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The public page offers user-selectable Claude, GPT, Gemini, Grok and Mistral families. Exact chat model versions, automatic routing and per-model input capabilities are not established.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "Per seat and Flat price public offers; exact model entitlements unspecified", "addOns": [], "deploymentMode": null, "region": "Unspecified by source", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "The vendor names Anthropic, OpenAI, Google, xAI and Mistral AI model families; current selectable provider inventory was not observed.", "evidenceIds": [ "onai:public-models-display-20261026" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "The page names Claude, GPT, Gemini, Grok and Mistral families, but supplies no complete versioned chat-model list per plan.", "evidenceIds": [ "onai:public-models-display-20261026" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Employees choose a model for a task within the administrator-approved set.", "evidenceIds": [ "onai:public-models-display-20261026" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "unknown", "answer": "The public model section does not establish automatic routing or disclosure of its selected model; no app fixture was run.", "evidenceIds": [] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "unknown", "answer": "Public chat-model copy does not map image, audio or file input to named model versions. Image Studio is a separate capability.", "evidenceIds": [] } ], "limitations": [ "Model-family marketing is not a tested model inventory or a release-lag measurement." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:public-models-display-20261026" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "dust", "claimId": "dust:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The public changelog and exact agent model selection are documented; release-lag and removal notice remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "The public changelog contains dated model releases including Gemini 4 Argon on October 14, 2026.", "evidenceIds": [ "dust:dust:changelog" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "How much notice is given before a model is removed? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "An agent can select a specific model and keeps it until changed, subject to continued provider/workspace availability. No indefinite old-version entitlement is established.", "evidenceIds": [ "dust:dust:models" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:changelog", "dust:dust:models" ] }, { "productId": "onai", "claimId": "onai:MOD-02", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "We enable new models shortly after their release.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "dust", "claimId": "dust:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "onai", "claimId": "onai:MOD-03", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Your own provider contracts and API keys (for example Azure, OpenRouter) are possible on request.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "dust", "claimId": "dust:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "onai", "claimId": "onai:MOD-04", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "With on-premises, local models can be connected (for example via Ollama).", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "dust", "claimId": "dust:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admins cap models by workspace, group and member, with explicit published-agent exceptions and credit limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Model access ceilings apply to the workspace, groups or individuals and cover reasoning efforts as well as auto selections.", "evidenceIds": [ "dust:dust:tiers" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "EU-only mode restricts all active agents and pickers to EU-hosted models. Spaces bound knowledge and agent access; arbitrary per-data-class model rules were not established.", "evidenceIds": [ "dust:dust:eu-models", "dust:dust:spaces" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "Builders configure an agent default, which may be exact or Basic/Standard/Premium. Composer changes do not edit it for others.", "evidenceIds": [ "dust:dust:models" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Free seats have 500 lifetime credits, Pro 8,000/month and Max 40,000/month, plus applicable shared-pool rules and member spend limits.", "evidenceIds": [ "dust:dust:credits", "dust:dust:credit-management" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "Members block when applicable sources/caps are exhausted. A message begun under a cap can finish above it; new messages then block. A separate root-task checkpoint can pause at 600 AWU.", "evidenceIds": [ "dust:dust:credit-management", "dust:dust:credits" ] } ], "limitations": [ "No two-user enforcement test. Published agents can run above member tiers if the separate admin setting permits it." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:tiers", "dust:dust:eu-models", "dust:dust:spaces", "dust:dust:models", "dust:dust:credits", "dust:dust:credit-management" ] }, { "productId": "onai", "claimId": "onai:MOD-05", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Admins decide per group which models are allowed.", "statedBy": "onAI", "assertedAt": "2026-10-22", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Conversation files and code/OCR handling are documented; conflicting effective upload caps are explicitly unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Conversation uploads accept documents/PDF, text/code, Excel/CSV/TSV, images and supported audio. Direct video uploads are explicitly excluded by the limits FAQ.", "evidenceIds": [ "dust:dust:files", "dust:dust:file-limits" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "unknown", "answer": "Effective image/audio/tabular maximums and file counts are unknown: Conversation Files lists5/25/50MB while File size limits lists20/100/350MB. Both mention50MB general data files, but neither resolves the actual current per-plan upload route. No logged-in upload test was performed.", "evidenceIds": [] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "Computer documents OCR for English, French and mixed scans with page-level caveats. Drive connector itself ignores image-only files; upload to a conversation is the documented route.", "evidenceIds": [ "dust:dust:computer", "dust:dust:drive" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Computer can read, calculate and edit uploaded Excel with code. Formula/style preservation must be checked; no fixture fidelity result is available.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Conversation uploads are not indexed in workspace sources. Computer can inspect full files, while knowledge search retrieves relevant context; complete chunk visibility was not verified.", "evidenceIds": [ "dust:dust:files", "dust:dust:computer", "dust:dust:search" ] } ], "limitations": [ "No common PDF/scan/Excel/PowerPoint fixture run.", "Do not use either disputed cap set as the effective Business upload limit." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:files", "dust:dust:file-limits", "dust:dust:computer", "dust:dust:drive", "dust:dust:search" ] }, { "productId": "onai", "claimId": "onai:KNOW-01", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Upload PDF, Word, Excel and other files directly in the chat and ask about them.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Spaces persist shared knowledge and bind it to agent tools.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Open and restricted Spaces retain connected sources, folders and other data across conversations.", "evidenceIds": [ "dust:dust:spaces" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Open Spaces are workspace-wide; restricted Spaces have explicit members or provisioned groups.", "evidenceIds": [ "dust:dust:spaces" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Business supports five Spaces and Enterprise 100. Complete per-Space storage/document quotas were not established.", "evidenceIds": [ "dust:dust:spaces" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "An agent tool can use selected Space data; Space membership governs agent visibility and use.", "evidenceIds": [ "dust:dust:spaces" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:spaces" ] }, { "productId": "onai", "claimId": "onai:KNOW-02", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Shared knowledge collections with access rights per group.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Managed content connectors coexist with MCP tools and beta imports; Microsoft content indexing is account-scoped.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business: up to3 connections and5 remote MCP servers; Enterprise: unlimited connection/MCP packaging; beta imports identified separately", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "partial", "answer": "The Microsoft connection syncs selected SharePoint drives/documents within the connecting account permissions. Teams-associated SharePoint content is described; this does not establish Outlook mail or all Teams messages as indexed sources.", "evidenceIds": [ "dust:dust:microsoft" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "partial", "answer": "Drive documents, Sheets, Slides and text PDFs can sync. Gmail is separately available as an MCP tool in the credits/tool catalog, not established as the same managed content index.", "evidenceIds": [ "dust:dust:drive", "dust:dust:credits" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "Confluence indexes selected global spaces, excluding restricted pages. Jira has a beta custom import and MCP tool route; do not count the beta import as a general managed connector.", "evidenceIds": [ "dust:dust:confluence", "dust:dust:jira", "dust:dust:credits" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Documented routes include managed Slack/Notion/GitHub and Salesforce/Zendesk/Snowflake sources/tools. BigQuery specifically uses a dedicated-service-account table-query connection: Dust keeps metadata, not a synchronized table-content index; queries stay within the chosen BigQuery dataset location and Space admins select tables. General Business/Enterprise connection limits apply; a BigQuery-specific commercial add-on is not separately specified.", "evidenceIds": [ "dust:dust:sources", "dust:dust:credits", "dust:dust:r2-bigquery", "dust:dust:pricing" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Admins can connect a customer-hosted MCP server at a reachable secured URL. This is tool access, not evidence of a native SMB/file-share connector or on-premises Dust deployment.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "supported", "answer": "Dust manages built-in connections; external MCP servers can be vendor/community/customer hosted and authenticated separately.", "evidenceIds": [ "dust:dust:permissions", "dust:dust:tools" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Managed sources, metadata/table-query connections, MCP tools and beta imports are separate routes; no all-systems managed-index promise." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:microsoft", "dust:dust:drive", "dust:dust:credits", "dust:dust:confluence", "dust:dust:jira", "dust:dust:sources", "dust:dust:r2-bigquery", "dust:dust:pricing", "dust:dust:tools", "dust:dust:permissions" ] }, { "productId": "onai", "claimId": "onai:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The vendor describes live Microsoft 365 access with specific delegated permissions. Other connector names are marketing leads with incomplete source and plan scope.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "Microsoft 365 listed in Per seat and Flat price; optional Microsoft licences/permissions apply", "addOns": [ "Optional existing Microsoft 365 Copilot licence for semantic search and meeting notes" ], "deploymentMode": null, "region": "Source tenant region and model processing region depend on customer configuration", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "The page lists SharePoint/OneDrive files, SharePoint pages/lists, Outlook mail/attachments, calendar, Teams chats, OneNote, To Do/Planner and directory. Channels and meeting transcripts require additional admin approval; semantic Copilot search/meeting notes require eligible Microsoft 365 Copilot licences.", "evidenceIds": [ "onai:public-m365-display-20261026", "onai:public-m365-permissions-display-20261026" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "unknown", "answer": "The page’s Google sign-in is not a Google Drive/Gmail connector specification. No scoped Google Workspace data connector or trial was verified.", "evidenceIds": [] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "The FAQ names Confluence as a standard-connector example without setup, plan or permission details. Jira availability is not established.", "evidenceIds": [ "onai:public-other-connectors-display-20261026" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "The FAQ names S3 and proprietary data sources through connectors or an API. No source-by-source catalogue for Notion, Box, Salesforce or ServiceNow was obtained.", "evidenceIds": [ "onai:public-other-connectors-display-20261026" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "unknown", "answer": "Custom database and on-premises hosting copy does not establish an operational file-share/database connector, network gateway or associated plan requirements.", "evidenceIds": [] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "onAI says its Microsoft app supplies the Microsoft 365 connection and IT approves delegated permissions; no provider/maintenance contract is specified for the other example connectors.", "evidenceIds": [ "onai:public-m365-permissions-display-20261026" ] } ], "limitations": [ "Microsoft 365 claims are vendor statements, not an observed tenant connection. Generic connector examples are not individually verified integrations." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:public-m365-display-20261026", "onai:public-m365-permissions-display-20261026", "onai:public-other-connectors-display-20261026" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Knowledge access is documented through connection-account scope and Dust Spaces; per-user source-ACL mirroring is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "Drive and Microsoft content available to Dust follows the connecting account and admin-selected data. Users then access agent knowledge through Space membership. Individual source ACL inheritance for each querying user was not established.", "evidenceIds": [ "dust:dust:drive", "dust:dust:microsoft", "dust:dust:permissions" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Managed content is synchronized under the connection identity and gated through open/restricted Spaces; personal tool credentials are a separate per-user route.", "evidenceIds": [ "dust:dust:permissions", "dust:dust:credentials" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "supported", "answer": "Admins choose connector folders/documents/sites and control restricted Space membership.", "evidenceIds": [ "dust:dust:spaces", "dust:dust:microsoft" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "Are Microsoft Purview or similar labels respected? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.", "evidenceIds": [] } ], "limitations": [ "Connector access through one account is not counted as demonstrated per-user source permission preservation." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:drive", "dust:dust:microsoft", "dust:dust:permissions", "dust:dust:credentials", "dust:dust:spaces" ] }, { "productId": "onai", "claimId": "onai:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "For Microsoft 365 the vendor claims per-user source permission checks at query time. Revocation delay, site exclusions and sensitivity-label behavior have not been tested.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "Per seat; Flat price includes everything in Per seat. Microsoft 365 connector consent and source-account access required.", "addOns": [ "Customer Microsoft account and required delegated consent" ], "deploymentMode": null, "region": "Customer Microsoft tenant; receiving model region configured separately", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "supported", "answer": "The vendor says onAI makes delegated read-only requests as the signed-in user and Microsoft checks that person’s source access. No two-user restricted-folder fixture was run.", "evidenceIds": [ "onai:public-m365-permissions-display-20261026", "onai:review-m365-boundaries-display-20261026" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Microsoft is the stated enforcement point for live requests; the page says no mirrored Microsoft 365 library index is created.", "evidenceIds": [ "onai:public-m365-permissions-display-20261026", "onai:review-m365-boundaries-display-20261026" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "No measured permission-revocation propagation interval is published and no revoke/grant fixture was run.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "unknown", "answer": "The page lists optional source permissions and model restrictions but does not establish site/folder/label exclusion controls.", "evidenceIds": [] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "No Microsoft Purview sensitivity-label handling specification or label fixture was obtained.", "evidenceIds": [] } ], "limitations": [ "Scope is the live Microsoft 365 connector. Native knowledge collection ACLs and copied/shared answers require separate checks.", "Public pricing explicitly includes Microsoft 365 in Per seat and inherits it in Flat price. This establishes advertised plan scope, not a completed permission or deletion-propagation fixture." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:public-m365-permissions-display-20261026", "onai:review-m365-boundaries-display-20261026", "onai:review-plan-m365-display-20261026" ] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Managed connectors copy and synchronize content, with source-specific refresh and deletion timing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "Connections synchronize content into Dust; conversation uploads remain scoped to the chat. MCP tools can access live services separately.", "evidenceIds": [ "dust:dust:permissions", "dust:dust:files", "dust:dust:tools" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "Microsoft describes five-minute sync cycles; Drive says a few minutes; Confluence describes event updates plus an approximate hourly check.", "evidenceIds": [ "dust:dust:microsoft", "dust:dust:drive", "dust:dust:confluence" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Microsoft changes/deletions appear on a subsequent sync and large batches can take longer. Drive deletions occur during its sync. No measured end-to-end bound was tested.", "evidenceIds": [ "dust:dust:microsoft", "dust:dust:drive" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Dust markets EU or US hosting; exact per-index country, cloud provider and backup location were not established.", "evidenceIds": [ "dust:dust:security" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:permissions", "dust:dust:files", "dust:dust:tools", "dust:dust:microsoft", "dust:dust:drive", "dust:dust:confluence", "dust:dust:security" ] }, { "productId": "onai", "claimId": "onai:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft 365 is described as live retrieval without a second library index. Content read into a chat remains in that conversation, and no edit/delete timing was measured.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "Per seat; Flat price includes everything in Per seat. Microsoft 365 connector consent and source-account access required.", "addOns": [ "Microsoft delegated connector consent" ], "deploymentMode": null, "region": "Source data in customer Microsoft tenant; chat storage per deployment", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "The vendor describes live Microsoft 365 reads, no copied library and no background synchronisation. This statement does not cover uploaded knowledge-base documents.", "evidenceIds": [ "onai:public-m365-permissions-display-20261026", "onai:review-m365-boundaries-display-20261026" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "The described Microsoft 365 route has no library-index sync job; source service search freshness still depends on Microsoft.", "evidenceIds": [ "onai:public-m365-permissions-display-20261026", "onai:review-m365-boundaries-display-20261026" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "unknown", "answer": "No edit/delete fixture was run. The page says material already read stays in the user’s chat, so source deletion cannot be treated as retroactive chat erasure.", "evidenceIds": [ "onai:public-m365-permissions-display-20261026", "onai:review-m365-boundaries-display-20261026" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "supported", "answer": "No separate onAI Microsoft 365 library index is claimed. Retrieved content is retained in the asking user’s chat; the precise chat-storage country is separately unverified.", "evidenceIds": [ "onai:public-m365-permissions-display-20261026", "onai:review-m365-boundaries-display-20261026" ] } ], "limitations": [ "This is the Microsoft 365 sync model only. Uploaded knowledge collections use a separate storage/retrieval mechanism.", "Public pricing explicitly includes Microsoft 365 in Per seat and inherits it in Flat price. This establishes advertised plan scope, not a completed permission or deletion-propagation fixture." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:public-m365-permissions-display-20261026", "onai:review-m365-boundaries-display-20261026", "onai:review-plan-m365-display-20261026" ] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Knowledge and research tools cite sources; observed retrieval quality remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Deep-dive documents citations to documents, web pages and data queries.", "evidenceIds": [ "dust:dust:deep" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:deep" ] }, { "productId": "onai", "claimId": "onai:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "For Per seat and Flat price Microsoft 365 answers, the vendor describes numbered source citations. Grounding accuracy, abstention and cross-language retrieval remain unknown without the shared fixture.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "Per seat; Flat price includes everything in Per seat. Microsoft 365 connector consent and source-account access required.", "addOns": [ "Required Microsoft delegated consent and customer source-account access" ], "deploymentMode": null, "region": "Customer Microsoft tenant; receiving model region depends on configuration", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "For Microsoft 365 answers included in Per seat and inherited by Flat price, the vendor describes numbered links to the original email, file or chat. The illustrated conversations are examples; citation accuracy was not observed.", "evidenceIds": [ "onai:review-plan-m365-display-20261026", "onai:review-m365-boundaries-display-20261026" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "No fixture or real source-linked answer was checked for passage support or link accuracy.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "The DE/FR/EN question set was not run against a connected corpus; interface translation does not establish cross-language retrieval quality.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "No no-answer corpus fixture was run; the public example does not establish reliable abstention.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "No observed question-set numerator, denominator, model/settings or repeat count is available. No accuracy percentage is invented.", "evidenceIds": [] } ], "limitations": [ "This record covers Microsoft 365 source citations on the two named public offers. No observed accuracy, link verification, abstention or cross-language retrieval result is claimed." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:review-m365-boundaries-display-20261026", "onai:review-plan-m365-display-20261026" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agent-specific private memory persists across chats and can be viewed or deleted.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "partial", "answer": "Agent instructions persist in the agent configuration and saved memory can contain user preferences; a separate personal global-instructions setting was not established.", "evidenceIds": [ "dust:dust:builder", "dust:dust:memory" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "The Memory tool retains user-specific information across conversations per agent.", "evidenceIds": [ "dust:dust:memory" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "partial", "answer": "Users can view and delete agent memories, which persist until deletion. Direct editing or a global personal off switch was not established.", "evidenceIds": [ "dust:dust:memory" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "unknown", "answer": "Can admins turn memory off? The Agent Memory and governance guides were checked; an admin-wide switch to disable all memory was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:memory" ] }, { "productId": "onai", "claimId": "onai:KNOW-07", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Personal instructions that apply across all chats.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "dust", "claimId": "dust:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom agents have instructions, models, knowledge and tools with group-governed creation and sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Agent Builder configures instructions, models, knowledge and tools.", "evidenceIds": [ "dust:dust:builder" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "supported", "answer": "Create/publish agent and skill permissions can be Everyone, Groups or Admin only.", "evidenceIds": [ "dust:dust:governance" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Agents and their knowledge access are controlled by sharing and Space memberships; group governance regulates publishing.", "evidenceIds": [ "dust:dust:builder", "dust:dust:spaces", "dust:dust:governance" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "Published/shared agents and default agents are discoverable in the workspace; exact catalog configuration was not observed.", "evidenceIds": [ "dust:dust:builder", "dust:dust:models" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Reusable agents and skills package instructions, knowledge and tools. A separate legacy prompt-library feature is not assumed.", "evidenceIds": [ "dust:dust:governance", "dust:dust:builder" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:governance", "dust:dust:spaces", "dust:dust:models" ] }, { "productId": "onai", "claimId": "onai:AGT-01", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Create your own assistants with instructions and knowledge and share them with your team.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "dust", "claimId": "dust:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust supports built-in tools, customer MCP servers and personal or shared credentials.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Documented tools include knowledge search, table queries, web search, Computer, images, speech and agent orchestration.", "evidenceIds": [ "dust:dust:credits", "dust:dust:computer" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "supported", "answer": "Admins can connect customer-written MCP tools over secured publicly reachable URLs.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Admins add remote MCP servers with automatic/static OAuth or bearer-token authentication and can restrict tools to skills.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Shared credentials act as one service account; personal credentials use each user OAuth after initial admin setup.", "evidenceIds": [ "dust:dust:credentials" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Computer network domains can require user approval; dated connector releases describe approval for writes. A universal confirmation rule for every tool and unattended trigger was not established.", "evidenceIds": [ "dust:dust:computer", "dust:dust:changelog" ] } ], "limitations": [ "No external-tool call or access-boundary fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:credits", "dust:dust:computer", "dust:dust:tools", "dust:dust:credentials", "dust:dust:changelog" ] }, { "productId": "onai", "claimId": "onai:AGT-02", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Tools and your own API actions (OpenAPI); MCP not yet.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "dust", "claimId": "dust:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents can search the web and run multi-step Deep-dive research.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Web Search & Browse runs Google queries and reads result pages.", "evidenceIds": [ "dust:dust:web" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Web tools are selected in agent configuration; default Deep-dive can be disabled by admins. A universal per-group web-off rule was not established.", "evidenceIds": [ "dust:dust:web", "dust:dust:deep" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "The guide calls the search a Google query. The intermediary provider and countries handling queries/crawling were not established.", "evidenceIds": [ "dust:dust:web" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Deep-dive plans, spawns parallel specialists and produces a research report. It searches Company Data and cannot use Table Query.", "evidenceIds": [ "dust:dust:deep" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Deep-dive promises citations to web and company sources.", "evidenceIds": [ "dust:dust:deep" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:web", "dust:dust:deep" ] }, { "productId": "onai", "claimId": "onai:AGT-03", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Web search with cited sources; admins grant it to groups.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "dust", "claimId": "dust:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents support schedules and webhook automation with admin-created event sources.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Agents orchestrate tools and sub-agents; external n8n and trigger workflows are documented. A separate visual multi-step chain canvas was not established.", "evidenceIds": [ "dust:dust:deep", "dust:dust:triggers", "dust:dust:changelog" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Agents can run on recurring schedules.", "evidenceIds": [ "dust:dust:schedules" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Built-in webhook sources include GitHub, Jira, Linear, Zendesk and Fathom; signed custom webhooks are supported.", "evidenceIds": [ "dust:dust:webhooks" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Admins connect event sources; builders/members attach filtered triggers in Agent Builder and can use natural-language trigger creation through Dust Default.", "evidenceIds": [ "dust:dust:webhooks", "dust:dust:changelog" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:deep", "dust:dust:triggers", "dust:dust:changelog", "dust:dust:schedules", "dust:dust:webhooks" ] }, { "productId": "onai", "claimId": "onai:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The public site labels the native workflow engine coming soon and offers n8n/custom workflow services meanwhile.", "availability": "unknown", "delivery": "official-integration", "scope": { "surfaceIds": [ "web" ], "version": "Undated public homepage checked 2026-10-26; no native workflow release verified.", "plan": "Public n8n/custom-workflow service offer on request; plan entitlement unspecified. Native workflow engine described as coming soon.", "addOns": [], "deploymentMode": null, "region": "Workflow deployment and processing regions are not specified in the cited public homepage section.", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "The native engine is announced as coming soon, without a release date. The current offer describes n8n integration run by onAI, the customer or a partner; no native self-service chain builder is counted as released.", "evidenceIds": [ "onai:onai:review-fix-public-workflow-scope-20261026" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "unknown", "answer": "No user-facing scheduled-prompt service, schedule limits or plan entitlement was verified. Internal background task machinery is insufficient evidence. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "unknown", "answer": "No documented email/form/business-system trigger or executed workflow was obtained; outbound webhooks do not establish inbound workflow triggers. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "partial", "answer": "For the described n8n alternative, onAI, the customer or a partner may operate it, and onAI offers workflow construction on request. This does not specify a shipped native builder audience, schedule limits or event-trigger coverage.", "evidenceIds": [ "onai:onai:review-fix-public-workflow-scope-20261026" ] } ], "limitations": [ "workflow_builder: The native engine is announced as coming soon, without a release date. The current offer describes n8n integration run by onAI, the customer or a partner; no native self-service chain builder is counted as released.", "scheduled_tasks: No user-facing scheduled-prompt service, schedule limits or plan entitlement was verified. Internal background task machinery is insufficient evidence. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.", "event_triggers: No documented email/form/business-system trigger or executed workflow was obtained; outbound webhooks do not establish inbound workflow triggers. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.", "builder_audience: For the described n8n alternative, onAI, the customer or a partner may operate it, and onAI offers workflow construction on request. This does not specify a shipped native builder audience, schedule limits or event-trigger coverage.", "The public homepage is undated and combines a future native engine with an on-request service alternative. No public deployment/version or Per seat/Flat price workflow entitlement was established." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:onai:review-fix-public-workflow-scope-20261026" ], "vendorStatement": { "statedBy": "onAI", "evidenceType": "vendor-statement", "topic": "workflows", "statement": "We build workflows and automations as a service; a self-service builder is in progress.", "assertedAt": "2026-10-23" } } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "dust", "claimId": "dust:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Multi-step agent work and visible Deep-dive progress are documented; safety controls depend on tool and trigger.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Deep-dive plans, delegates and synthesizes, and Computer can execute deterministic file/code work.", "evidenceIds": [ "dust:dust:deep", "dust:dust:computer" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "supported", "answer": "Deep-dive documentation shows reasoning and sub-agent progress in real time.", "evidenceIds": [ "dust:dust:deep" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Computer domains may require user approval and selected connector write actions ask for approval. Pods agents can also act without a human, so universal write confirmation is not claimed.", "evidenceIds": [ "dust:dust:computer", "dust:dust:changelog", "dust:dust:pods" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "The 600-AWU root-task checkpoint offers Stop or Continue. A complete general stop/rollback behavior was not tested.", "evidenceIds": [ "dust:dust:credits" ] } ], "limitations": [ "No shared gather/documents/email fixture or side-effect audit was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:deep", "dust:dust:computer", "dust:dust:changelog", "dust:dust:pods", "dust:dust:credits" ] }, { "productId": "onai", "claimId": "onai:AGT-05", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "No separate autonomous agent mode; tools run in the normal chat.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "dust", "claimId": "dust:AGT-06", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Dust offers conversation/knowledge APIs, enforceable API-key caps and OAuth MCP access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business conversation API; Enterprise adds Data Source API per pricing; MCP subject to workspace enablement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "api", "name": "Dust APIs and MCP server", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "Documented APIs retrieve/create conversations and messages with scoped API keys.", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:api-keys" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "supported", "answer": "The data-source API upserts documents into scoped data sources.", "evidenceIds": [ "dust:dust:upsert" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "supported", "answer": "Per-key caps reject further API usage at the limit. Model overrides obey workspace/tier rules; programmatic usage uses the workspace pool and does not count toward beta pooled group budgets.", "evidenceIds": [ "dust:dust:api-keys", "dust:dust:models", "dust:dust:credit-management" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "supported", "answer": "Global and EU MCP URLs expose authorized Dust knowledge, conversations, agents, files and Pods via OAuth; admins can disable access and control redirects.", "evidenceIds": [ "dust:dust:mcp-server" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:api-keys", "dust:dust:upsert", "dust:dust:models", "dust:dust:credit-management", "dust:dust:mcp-server" ] }, { "productId": "onai", "claimId": "onai:AGT-06", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "API for chat and document processing on request.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, browser extension and Teams access are documented; native desktop/mobile availability remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web", "extension" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "extension", "name": "Dust browser extension", "type": "browser-extension" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Dust provides the hosted web workspace, including the EU region.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:models" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and macOS apps? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "unknown", "answer": "iOS and Android apps with SSO? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "supported", "answer": "The extension guide covers Chrome, Firefox and Chromium browsers.", "evidenceIds": [ "dust:dust:browser" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "unknown", "answer": "Which features are missing on mobile? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:models", "dust:dust:browser" ] }, { "productId": "onai", "claimId": "onai:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The vendor offers a browser workspace requiring no installation. Native clients, extensions and managed deployment support remain unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "Per seat and Flat price web workspace offers", "addOns": [], "deploymentMode": null, "region": "Unspecified by source", "os": [ "Browser; operating system unspecified" ], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "The public AI Tools section describes the employee workspace running in a current browser with nothing to install.", "evidenceIds": [ "onai:public-web-client" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "No first-party Windows/macOS native client download, company-SSO support table or desktop fixture was located.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "unknown", "answer": "No iOS/Android native app listing or mobile SSO fixture was verified. A responsive website would not establish native apps.", "evidenceIds": [] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "No browser extension/sidebar release or installation instructions were located on the public product page or sitemap.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "No MDM/Intune deployment package, policy guide or client configuration profile was obtained.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "unknown", "answer": "No matched desktop/mobile-browser/native-client fixture was run; no cross-client feature parity claim is made.", "evidenceIds": [] } ], "limitations": [ "Only browser access is established by public copy. No native-client absence is inferred from missing listings." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:public-web-client" ], "vendorStatement": { "statedBy": "onAI", "evidenceType": "vendor-statement", "topic": "simplicity", "statement": "An uncluttered interface without technical settings. At Manor, hundreds of employees use onAI every day.", "assertedAt": "2026-10-22" } } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "An official Teams integration runs agents in Teams; document connectors do not imply Office add-ins.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "teams" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "teams", "name": "Dust in Microsoft Teams", "type": "teams-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "unknown", "answer": "Does it work inside Word, Excel and PowerPoint? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.", "evidenceIds": [] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "unknown", "answer": "Does it work inside Outlook? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.", "evidenceIds": [] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "Dust in Teams has an official integration guide and admin setup.", "evidenceIds": [ "dust:dust:teams" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "unknown", "answer": "Does it work inside Docs, Sheets or Gmail? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.", "evidenceIds": [] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "The Teams guide requires integration/admin authorization in a Dust workspace. Extra Microsoft/Dust licence charges were not established.", "evidenceIds": [ "dust:dust:teams" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:teams" ] }, { "productId": "onai", "claimId": "onai:WORK-02", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Outlook and Excel add-ins in preparation; Microsoft 365 is connected live.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents can perform language work, but document-translation fidelity and controlled terminology are untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Configurable agent instructions and Computer document editing support writing workflows; a separate dedicated proofreading product was not established.", "evidenceIds": [ "dust:dust:builder", "dust:dust:computer" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:computer" ] }, { "productId": "onai", "claimId": "onai:WORK-03", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Translation with DeepL: documents with their layout, glossaries, formal or informal address. Plus adjusting style and tone.", "statedBy": "onAI", "assertedAt": "2026-10-22", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Image tools use reference images and parallel generation; exact model and output-right terms need further evidence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "partial", "answer": "Image Generation is a configurable agent capability with SynthID-marked output. The exact current model identifier is not named in the checked guide.", "evidenceIds": [ "dust:dust:images" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "partial", "answer": "Uploaded and prior generated images can be used as references, with up to 14 references. Precise inpainting/masking controls were not established.", "evidenceIds": [ "dust:dust:images" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "partial", "answer": "Builders enable image tools in an agent, while group governance controls who creates/publishes agents. A separate organization/group image-off switch was not established.", "evidenceIds": [ "dust:dust:images", "dust:dust:governance" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "unknown", "answer": "What usage rights apply to output? The image guide and legal entry points were checked. Current model identifier, per-image tariff and contractual output usage rights were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:images", "dust:dust:governance" ] }, { "productId": "onai", "claimId": "onai:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Image Studio advertises several image models, prompt-based editing and administrator controls. Its cost examples and commercial-use statement are vendor claims.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "Image Studio listed in Per seat and Flat price; model entitlements unspecified", "addOns": [], "deploymentMode": null, "region": "Provider dependent; EU-only optional tier described separately", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "supported", "answer": "The page lists GPT Image, Nano Banana Pro, Imagen 4 and FLUX.3, with up to three selected models per prompt and an estimated provider cost shown before generation. Exact version IDs and live plan entitlements were not tested.", "evidenceIds": [ "onai:public-images" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "The page describes editing an uploaded image or a previous result using a text instruction and shows image-editing models. Inpainting masks and per-model limits were not verified.", "evidenceIds": [ "onai:public-images" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "supported", "answer": "Administrators are said to choose image models and which users may use them; optional personal-data filtering is described.", "evidenceIds": [ "onai:public-images" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "The vendor says generated images may be used commercially. It does not supply model-specific output licences, indemnities or restrictions in this section.", "evidenceIds": [ "onai:public-image-rights" ] } ], "limitations": [ "Displayed prices and timings are illustrative UI examples, not a general price list or measured benchmark. No provider-specific output-rights contract was reviewed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:public-image-rights", "onai:public-images" ], "vendorStatement": { "statedBy": "onAI", "evidenceType": "vendor-statement", "topic": "images", "statement": "The leading image models from OpenAI, Google, Black Forest Labs and xAI in one studio: one prompt to up to three models side by side, styles with automatic prompt enhancement, editing with up to ten reference images, cost shown before generating.", "assertedAt": "2026-10-22" } } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Speech generation and meeting-transcript integrations are documented; live voice and Swiss German recognition remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "unknown", "answer": "Can users dictate prompts? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.", "evidenceIds": [] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "partial", "answer": "Speech Generator converts written text to MP3 audio with selectable voices/languages; a one-click read-aloud mode for all responses was not established.", "evidenceIds": [ "dust:dust:speech" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "supported", "answer": "Connected Granola/Fathom/Gong/Praiz transcripts can feed summaries; private Gong transcripts are excluded. This is not a native meeting recorder claim.", "evidenceIds": [ "dust:dust:meetings" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:speech", "dust:dust:meetings" ] }, { "productId": "onai", "claimId": "onai:WORK-05", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Voice input with transcription, and answers read aloud.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-06", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Computer executes analysis and creates real Office files; Frames provide editable interactive output.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Computer executes code to inspect and transform Excel/CSV, compute every-row results and return edited workbooks.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "Computer documents chart generation from spreadsheet data and inclusion in reports/decks.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Computer creates/edits Word, Excel and PowerPoint files and returns downloadable artifacts, with fidelity caveats.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Frames are persistent interactive content that can be revised through agents and shared.", "evidenceIds": [ "dust:dust:frames" ] } ], "limitations": [ "No Excel/PowerPoint fixture or artifact fidelity test. File Generation is deprecated in favor of Computer as of October 14, 2026." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:computer", "dust:dust:frames" ] }, { "productId": "onai", "claimId": "onai:WORK-06", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Code execution (Python) for data analysis and charts.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Pods provide shared team conversations, files and tasks; source-sharing effects still need testing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Pod conversations are visible to all members, who can contribute.", "evidenceIds": [ "dust:dust:pod-chats" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Open/Restricted Pods group conversations, files and tasks; restricted access is invite-only.", "evidenceIds": [ "dust:dust:pods" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "supported", "answer": "Teammates and agents participate in the same Pod thread and can be mentioned.", "evidenceIds": [ "dust:dust:pod-chats" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "All Pod members read conversation contents. Spaces restrict source/agent use and personal tools act under their user; recipient-safe redaction of previously generated text was not established.", "evidenceIds": [ "dust:dust:pod-chats", "dust:dust:permissions", "dust:dust:credentials" ] } ], "limitations": [ "No cross-group sharing fixture. Do not infer source-ACL propagation from Pod membership." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pod-chats", "dust:dust:pods", "dust:dust:permissions", "dust:dust:credentials" ] }, { "productId": "onai", "claimId": "onai:WORK-07", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Share chats with colleagues by link.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "German and French UI releases are documented alongside English, with remaining English areas.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "October 21, 2026 release adds German; October 16 adds French alongside English US/UK, across product, Frames, extension, Sidekick and Slack/Teams.", "evidenceIds": [ "dust:dust:changelog" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "partial", "answer": "Release notes explicitly leave agent/skill names and instructions in English. German/French naturalness and completeness were not observed; Italian UI was not established.", "evidenceIds": [ "dust:dust:changelog" ] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? The dated locale announcements were checked; Italian UI and a WCAG conformance statement/report were not established.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "partial", "answer": "Admins can set a workspace default language. A complete German admin-screen walkthrough was not observed.", "evidenceIds": [ "dust:dust:changelog" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:changelog" ] }, { "productId": "onai", "claimId": "onai:WORK-08", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Interface in German and English, more languages in preparation.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SAML SSO can be enforced; Business offers it from five seats on demand.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "SAML SSO is documented, with Okta, Entra ID and JumpCloud named on pricing. Enterprise marketing also names OIDC; a full provider/protocol matrix was not verified.", "evidenceIds": [ "dust:dust:sso", "dust:dust:pricing", "dust:dust:enterprise" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Business pricing lists SSO for 5+ seats on demand; Enterprise includes it.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "Enforced SAML routes sign-in through the IdP. Specific MFA enforcement behavior was not tested or established in the checked setup guide.", "evidenceIds": [ "dust:dust:sso" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Can the company claim its email domain? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.", "evidenceIds": [] } ], "limitations": [ "No self-serve SSO login test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:sso", "dust:dust:pricing", "dust:dust:enterprise" ] }, { "productId": "onai", "claimId": "onai:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public copy offers Microsoft, Google, OIDC and LDAP sign-in, with published plan differences. Native SAML, MFA enforcement and conditional-access behavior were not verified.", "availability": "unknown", "delivery": "official-integration", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "Per seat: Microsoft/Google; Flat price: Microsoft/Google/OIDC/LDAP", "addOns": [], "deploymentMode": null, "region": "Identity-provider and deployment regions unspecified", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "The current page lists Microsoft Entra ID, Google, any OpenID Connect provider and LDAP. It does not establish native SAML support; generic corporate SSO language is insufficient.", "evidenceIds": [ "onai:public-pricing-display-20261026" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Per seat lists Entra ID and Google. Flat price lists Entra ID, Google, OIDC and LDAP. These are published offer terms, not an executed SSO fixture.", "evidenceIds": [ "onai:public-pricing-display-20261026" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "unknown", "answer": "No onAI-native MFA requirement or tenant-enforced IdP-MFA setup was verified. IdP capabilities are not automatically onAI enforcement.", "evidenceIds": [] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "No Entra conditional-access compatibility statement or test policy/login result was obtained.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "No domain-claim/verification workflow, automatic capture policy or ownership-transfer fixture was established from public material.", "evidenceIds": [] } ], "limitations": [ "No successful login or policy enforcement fixture was run. SAML and MFA are left unknown rather than inferred from corporate-login marketing." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:public-pricing-display-20261026" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise SCIM and group roles are documented, with specific annual-seat reclaim behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Enterprise for SCIM; seat-management differences stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "SCIM 2.0 creates, updates and deactivates users from an IdP as an Enterprise feature.", "evidenceIds": [ "dust:dust:provision" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "supported", "answer": "Provisioned IdP groups govern Space access and can map to Admin/Manager roles.", "evidenceIds": [ "dust:dust:provision", "dust:dust:spaces" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "unknown", "answer": "Are users created at first login? Provisioning and seat docs were checked. First-login JIT creation and complete leaver-data transfer were not established.", "evidenceIds": [] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "SCIM deactivates users; removal/reassignment affects seats but exact chat/agent/knowledge ownership transfer was not tested.", "evidenceIds": [ "dust:dust:provision", "dust:dust:seats" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Admins assign seat types independent of roles. Unassigned members cannot interact with agents; annual seats return to stock, and already-granted credits can persist to period end.", "evidenceIds": [ "dust:dust:seats" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:provision", "dust:dust:spaces", "dust:dust:seats" ] }, { "productId": "onai", "claimId": "onai:ADM-02", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Users are created automatically at their first SSO sign-in and groups come from the directory; no SCIM.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust separates Admin, Manager, Member and group-manager permissions and supports restricted knowledge spaces.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Admins control all governance; Managers delegate member/group/usage administration; group managers administer selected groups.", "evidenceIds": [ "dust:dust:governance" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Permissions go to manual or provisioned groups using Everyone, Groups or Admin-only modes. Multiple grants combine additively.", "evidenceIds": [ "dust:dust:governance" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Group controls cover agent/skill creation and publishing, automation charging, billing/security and model ceilings. An exhaustive per-feature toggle matrix for uploads/web/images was not established.", "evidenceIds": [ "dust:dust:governance", "dust:dust:tiers" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Restricted Spaces and Pods separate audiences inside a workspace; separate legal/subsidiary tenant boundaries within one contract were not established.", "evidenceIds": [ "dust:dust:spaces", "dust:dust:pods" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:governance", "dust:dust:tiers", "dust:dust:spaces", "dust:dust:pods" ] }, { "productId": "onai", "claimId": "onai:ADM-03", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Roles and groups; admins decide per group which features (for example Image Studio, translator, web search) are used.", "statedBy": "onAI", "assertedAt": "2026-10-22", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Consumption analytics has detailed attribution and exports without message content.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "partial", "answer": "Pricing lists usage/adoption reporting; the Analytics guide focuses on credit consumption and attribution rather than a complete active-user adoption scorecard.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:analytics" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "supported", "answer": "Analytics filters/ranks agents, members, groups, models, tools, sources, API keys, skills and Pods. Group attribution may count a member in several groups.", "evidenceIds": [ "dust:dust:analytics" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "Raw CSV consumption export and API analytics export are documented, with workspace enablement and key-scope restrictions.", "evidenceIds": [ "dust:dust:analytics" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Analytics exports omit message content, but contain member/message/conversation identifiers. Pseudonymous or works-council privacy modes were not established.", "evidenceIds": [ "dust:dust:analytics" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:analytics" ] }, { "productId": "onai", "claimId": "onai:ADM-04", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Usage reports by model, feature and person.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Credit plans offer consumption visibility, member limits and plan-specific pooled budgets, with programmatic exceptions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Analytics and Credits show consumed credits by member, group, model, tool and agent. Credits are not assumed to be invoice currency.", "evidenceIds": [ "dust:dust:analytics", "dust:dust:credit-management" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Members have shared-pool spend limits; beta group budgets require Enterprise Pooled. Programmatic monthly and API-key caps are separate.", "evidenceIds": [ "dust:dust:credit-management", "dust:dust:api-keys" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "supported", "answer": "Pool limits/group budgets block further requests; an in-progress message can finish above its starting cap. API calls reject at per-key caps. Optional automatic seat upgrades may increase billed subscriptions.", "evidenceIds": [ "dust:dust:credit-management", "dust:dust:api-keys" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "partial", "answer": "Consumption CSV includes groups and identifiers, but group attribution can duplicate usage and is not a guaranteed invoice-ready cost-center chargeback.", "evidenceIds": [ "dust:dust:analytics" ] } ], "limitations": [ "Group budgets are beta and exclude programmatic usage. No budget fixture test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:analytics", "dust:dust:credit-management", "dust:dust:api-keys" ] }, { "productId": "onai", "claimId": "onai:ADM-05", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Cost limits per organisation and per person.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has documented event logs and SIEM delivery; content logging and legal hold remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web", "api" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Enterprise", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "api", "name": "Dust APIs and MCP server", "type": "api" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Enterprise Audit Logs record significant admin/security, user, API-key, system and tool events with timestamps, targets and actor metadata.", "evidenceIds": [ "dust:dust:audit" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "unknown", "answer": "Can prompts and answers be retained for compliance, and is it configurable? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.", "evidenceIds": [] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "CSV export and continuous destinations include Datadog, Splunk, S3, GCS and custom HTTPS.", "evidenceIds": [ "dust:dust:audit" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Enterprise marketing states 365-day audit retention; no underlying report/contract or configurable retention details were retrieved.", "evidenceIds": [ "dust:dust:enterprise" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:audit", "dust:dust:enterprise" ] }, { "productId": "onai", "claimId": "onai:ADM-06", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Audit logging can be switched on; a built-in SIEM connection is not included.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "onai", "claimId": "onai:ADM-07", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "For selected web search providers and image models, automatic redaction of sensitive text can be switched on.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents have persistent instructions and workspace governance; broad enforced content-policy administration is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "partial", "answer": "Admins/builders configure agent instructions; an enforced single organization-wide instruction applied to every agent/message was not established.", "evidenceIds": [ "dust:dust:builder", "dust:dust:governance" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Image Generation documents NSFW/celebrity safety filtering. Custom organization-wide topic/content rules were not established.", "evidenceIds": [ "dust:dust:images" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:governance", "dust:dust:images" ] }, { "productId": "onai", "claimId": "onai:ADM-08", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Administrators set notice banners and system instructions for the AI.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "EU workspace and EU model controls are distinct from general hosting and global subprocessing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Pricing/security advertise EU or US workspace hosting. Exact cloud provider, storage country and index location were not established.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:security" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "EU credit-priced workspaces using Dust-hosted models can enable EU-hosted models only after all active agents comply. BYOK is outside this setting; not every model is eligible.", "evidenceIds": [ "dust:dust:eu-models" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "The controller privacy policy permits non-EEA access/processing including the US; it does not establish customer-content support access by staff country.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "supported", "answer": "Business and Enterprise list EU/US residency; EU-only model restrictions additionally require EU region and credit pricing with Dust model hosting.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:eu-models" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:security", "dust:dust:eu-models", "dust:dust:privacy" ] }, { "productId": "onai", "claimId": "onai:DATA-01", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Swiss contracting party. onAI runs on servers in Europe. On request a dedicated server, or onAI runs on your own servers (on-premises).", "statedBy": "onAI", "assertedAt": "2026-10-22", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Hosted Business and Enterprise single-tenant offers are public; supported customer-operated whole-platform modes are unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web", "enterprise-single" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": null, "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "enterprise-single", "name": "Dust Enterprise single-tenant deployment", "type": "managed-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "partial", "answer": "Business is a self-serve hosted workspace; exact shared-infrastructure isolation architecture is not documented in the checked pages.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:privacy" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "supported", "answer": "Enterprise pricing advertises single-tenant deployment. Numerical seat/spend minimum, supported countries and operating terms were not established.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Can it run in the customer's own cloud account, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "Business/Enterprise packaging differs in connectors, MCP, Spaces, APIs and governance. No customer-operated hosting feature-parity contract was established.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:privacy" ] }, { "productId": "onai", "claimId": "onai:DATA-02", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Swiss contracting party. onAI runs on servers in Europe. On request a dedicated server, or onAI runs on your own servers (on-premises).", "statedBy": "onAI", "assertedAt": "2026-10-22", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust publishes no-training and provider-retention claims; the customer DPA was not retrieved.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "partial", "answer": "The security page claims customer data is never used for model training. This remains vendor-claimed because no customer DPA/contract clause was retrieved.", "evidenceIds": [ "dust:dust:security" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "The privacy policy names OpenAI, Anthropic, Mistral, Google and Fireworks as prohibited from training on customer/personal content; BYOK arrangements need separate confirmation.", "evidenceIds": [ "dust:dust:training-policy" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "The policy states providers do not log Customer Content for human review or save it to disk. Exception/abuse-retention periods were not established from customer contracts.", "evidenceIds": [ "dust:dust:training-policy" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Security and privacy pages assert provider zero retention, but applicable plan/model exceptions were not contract-verified.", "evidenceIds": [ "dust:dust:security", "dust:dust:training-policy" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "The published policy says listed providers do not log Customer Content for human review. This is a vendor assertion, not an independently reviewed model-provider contract.", "evidenceIds": [ "dust:dust:training-policy" ] } ], "limitations": [ "Controller privacy-policy scope is distinct from processor DPA coverage." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:security", "dust:dust:training-policy" ] }, { "productId": "onai", "claimId": "onai:DATA-03", "verificationStatus": "sourced", "support": "partial", "answer": "The site publishes general no-training copy and advertises an optional provider zero-retention tier. Their contractual applicability to Per seat and Flat price is unverified; no plan-specific provider-retention or human-review guarantee is established.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "Product-wide marketing only; Per seat/Flat price contractual applicability and EU-only tier eligibility unverified.", "addOns": [ "EU-only processing and zero-retention option, terms unspecified" ], "deploymentMode": null, "region": "Per-provider default unknown; optional EU tier claimed", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "partial", "answer": "The public product page makes a general no-training statement about prompts, files and answers. It is recorded only as unqualified marketing copy: no retrieved DPA or public plan mapping establishes the contractual rule for Per seat or Flat price.", "evidenceIds": [ "onai:review-contract-plan-gaps" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "unknown", "answer": "No provider contract or Per seat/Flat price policy mapping was retrieved. General no-training marketing does not establish model-provider contract terms, exceptions or enforcement.", "evidenceIds": [ "onai:review-contract-plan-gaps" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "unknown", "answer": "No provider-by-provider prompt/abuse-monitoring retention period, default or exception schedule was obtained.", "evidenceIds": [] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "unknown", "answer": "The page advertises an optional EU-only AI-processing tier with provider zero retention, but its applicable base plan, providers, exceptions and contractual terms were not retrieved. This is not counted as an established Per seat or Flat price entitlement.", "evidenceIds": [ "onai:review-contract-plan-gaps" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "No product-specific provider human-review/abuse-monitoring policy or opt-out contract was retrieved.", "evidenceIds": [] } ], "limitations": [ "Remains public-candidate because the public statements are not mapped to a named plan contract. No no-training or zero-retention entitlement is inferred for either plan.", "The existence of a requestable DPA is not review of its terms; provider retention and human review remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": null, "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:review-contract-plan-gaps" ], "vendorStatement": { "statedBy": "onAI", "evidenceType": "vendor-statement", "topic": "training", "statement": "Your data is not used to train AI models; we only use providers that exclude this by contract.", "assertedAt": "2026-10-23" } } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Some user deletion and memory retention behavior is documented; tenant-wide retention schedules remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Agent memories persist until manually deleted. This does not define default retention for all conversations, files, indexes or logs.", "evidenceIds": [ "dust:dust:memory" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "partial", "answer": "Enterprise pricing offers custom data retention; periods, deletion mechanics and exceptions were not retrieved.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Users can delete conversations and agent memories. Backup erasure timing and all attached-file deletion behavior were not established.", "evidenceIds": [ "dust:dust:delete-chat", "dust:dust:memory" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "unknown", "answer": "What is deleted at contract end, and when? Conversation/memory docs, Enterprise pricing and unreadable legal entry points were checked. Contract-end erasure timing and complete storage/index/log retention defaults remain unknown.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:memory", "dust:dust:pricing", "dust:dust:delete-chat" ] }, { "productId": "onai", "claimId": "onai:DATA-04", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Users delete their own chats at any time. At contract end we delete all of your organisation's data, with confirmation on request.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust identifies a French operating entity; customer subprocessor inventory and notice rules remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "unknown", "answer": "Is a dated sub-processor list published? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.", "evidenceIds": [] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "Which countries do sub-processors operate in? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.", "evidenceIds": [] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "unknown", "answer": "Are customers notified of sub-processor changes? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.", "evidenceIds": [] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "The public policy identifies Permutation Labs at a Paris, France address. A separate parent company or controlling entity was not established.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "partial", "answer": "For its controller processing, the privacy policy describes adequacy or EU SCC safeguards for non-EU transfers, including the US. Customer processor transfer terms were not retrieved.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "partial", "answer": "The controller policy allows legally required disclosure to authorities; a dedicated government-request transparency policy for customer content was not established.", "evidenceIds": [ "dust:dust:privacy" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:privacy" ] }, { "productId": "onai", "claimId": "onai:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Telesoft AG is publicly identified in Switzerland. A product subprocessor/country/change-notice schedule and government-access policy were not obtained; website processors are scoped separately.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "All public offers for entity identity; product processor terms unspecified", "addOns": [], "deploymentMode": null, "region": "Vendor Switzerland; product processor and parent countries unknown", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "unknown", "answer": "The homepage advertises a public subprocessor list but no product list/document was linked or retrieved through the sitemap and legal pages. The dated website policy is not the workspace processor list.", "evidenceIds": [ "onai:public-compliance-display-20261026", "onai:public-website-privacy-display-20261026" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "The product provider/country matrix is unknown. The website policy lists providers in Slovenia, Estonia, Ireland and the USA for website purposes only; these cannot be treated as product coverage.", "evidenceIds": [ "onai:public-website-privacy-display-20261026" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "unknown", "answer": "No product subprocessor change-notice period, objection rule or notification subscription was located.", "evidenceIds": [] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "The imprint names Telesoft AG at a Swiss address and a Swiss VAT registration. A parent-company ownership/jurisdiction record was not obtained.", "evidenceIds": [ "onai:public-imprint-display-20261026" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "unknown", "answer": "Website processing cites SCCs and provider-dependent DPF. No corresponding product AI-provider/data-transfer agreement was retrieved.", "evidenceIds": [ "onai:public-website-privacy-display-20261026" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "No product government-access/transparency policy or dated request report was found. Swiss incorporation alone does not establish foreign-law immunity.", "evidenceIds": [] } ], "limitations": [ "No legal exposure verdict is made. Product contracts and website privacy terms must remain separate." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:public-compliance-display-20261026", "onai:public-imprint-display-20261026", "onai:public-website-privacy-display-20261026" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise offers custom MSA/DPA terms, while the underlying legal materials were inaccessible.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Enterprise pricing explicitly offers custom MSA/DPA terms. The form, sign-up incorporation and negotiability boundaries were not inspected.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "Marketing and privacy materials reference GDPR; explicit Swiss revDSG coverage in the customer DPA was not established.", "evidenceIds": [ "dust:dust:security", "dust:dust:privacy" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "unknown", "answer": "Which law and court govern the contract? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.", "evidenceIds": [] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "unknown", "answer": "Is EU AI Act documentation provided? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.", "evidenceIds": [] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Security marketing says the service enables HIPAA compliance. A BAA, FINMA or banking-secrecy outsourcing pack was not retrieved.", "evidenceIds": [ "dust:dust:security" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:security", "dust:dust:privacy" ] }, { "productId": "onai", "claimId": "onai:DATA-06", "verificationStatus": "sourced", "support": "partial", "answer": "The general public DPA inquiry path is established. DPA content, Swiss DSG/GDPR clauses, AI Act material and plan-specific document entitlements remain unverified for Per seat and Flat price; no compliance conclusion is drawn.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "General DPA inquiry/compliance copy only; Per seat/Flat price document entitlement unverified.", "addOns": [], "deploymentMode": null, "region": "Swiss entity; claimed Swiss DSG/GDPR coverage", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "A general Request the DPA contact action is public. It establishes an inquiry path, not that a particular DPA, execution procedure or negotiability option is included in Per seat or Flat price; no contract was retrieved and no sales contact was made.", "evidenceIds": [ "onai:review-contract-plan-gaps" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "unknown", "answer": "The website refers generally to Swiss DSG and GDPR, but no product DPA text or plan applicability was retrieved. Its actual revDSG/GDPR clauses and scope cannot be established from the vendor entity or marketing labels.", "evidenceIds": [ "onai:review-contract-plan-gaps", "onai:public-imprint" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "unknown", "answer": "A Swiss contracting entity does not determine governing law or court. No product agreement specifying either was obtained.", "evidenceIds": [] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "unknown", "answer": "The public page advertises AI Act transparency labels. No provider/deployer-role documentation, technical material, conformity scope or Per seat/Flat price delivery entitlement was obtained.", "evidenceIds": [ "onai:review-contract-plan-gaps" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "unknown", "answer": "No FINMA outsourcing, banking secrecy, public-sector or regulated-industry contract package was obtained.", "evidenceIds": [] } ], "limitations": [ "Remains public-candidate. A contact action and general legal labels do not establish plan-scoped contract terms or supplied regulatory documentation.", "No product agreement, legal forum or sector-specific contract package was reviewed." ], "checkedAt": "2026-10-21", "crossCheckedAt": null, "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:public-imprint", "onai:review-contract-plan-gaps" ], "vendorStatement": { "statedBy": "onAI", "evidenceType": "vendor-statement", "topic": "dpa", "statement": "Data processing agreement under the Swiss FADP and the GDPR on request.", "assertedAt": "2026-10-23" } } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SOC 2 Type II is claimed publicly, without a verified report or certificate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "unknown", "answer": "ISO 27001 with scope and validity? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "Dust security/pricing claim SOC 2 Type II. Auditor, reporting period and exact service scope were not verified.", "evidenceIds": [ "dust:dust:security", "dust:dust:pricing" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "unknown", "answer": "Which other certificates (27701, 42001, TISAX)? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "The security page directs customers to trust.dust.com; underlying reports were not accessible in this public source pass.", "evidenceIds": [ "dust:dust:security" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "unknown", "answer": "Are independent penetration test summaries available? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:security", "dust:dust:pricing" ] }, { "productId": "onai", "claimId": "onai:DATA-07", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "onAI is not currently ISO 27001 certified and has no SOC 2 report.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust claims AES-256/TLS and advertises Enterprise single tenancy; customer key custody is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "The security page states AES-256 at rest and TLS in transit; this is a vendor claim.", "evidenceIds": [ "dust:dust:security" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "unknown", "answer": "Can the customer manage or hold the keys? Security, pricing and network/MCP docs were checked. Customer-managed/held data-encryption keys and key-location guarantees were not established. Provider API BYOK is not encryption-key custody.", "evidenceIds": [] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Custom MCP servers can restrict access and use documented static egress on verified domains. This is tool connectivity, not proof of private connectivity to the whole service.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "partial", "answer": "Enterprise offers single tenancy; shared Business tenancy and lower-level isolation mechanics were not established.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:security", "dust:dust:tools", "dust:dust:pricing" ] }, { "productId": "onai", "claimId": "onai:DATA-08", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Connections are encrypted over HTTPS, stored data is encrypted in the cloud, and each organisation's data is logically separated. Dedicated installations and on-premises: encryption and separation follow your infrastructure.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public personnel/model handling statements exist; an explicit professional-secrecy contract and subprocessor flow-down remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Dust Business/Enterprise public policy; Enterprise and BYOK routes differ", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "EU/US storage and provider routes; no DE/CH-specific secrecy contract verified", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "The public security and platform privacy pages do not establish a signed §203 StGB/Art321 StGB professional-secrecy undertaking covering Dust staff. The Terms/Policies link did not expose readable contractual text in this pass.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "The privacy policy describes service-provider data-protection agreements and model no-training/retention conditions, but no dedicated professional-secrecy undertaking or its binding subprocessor flow-down was retrieved.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "No publicly documented German/Swiss professional-secrecy-specific plan or paid add-on was established. Enterprise single-tenancy/EU model options are not treated as such a contractual undertaking.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "The platform privacy policy limits personnel access to authorized staff and says customer context is processed by selected foundation-model providers; it asserts no provider disk retention/human-review logging. This vendor statement does not establish the complete customer-content plaintext access matrix, support countries, private contracts or every BYOK/MCP/tool route.", "evidenceIds": [ "dust:dust:privacy", "dust:dust:training-policy", "dust:dust:eu-models" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Reviewed public security, privacy, EU-hosted model documentation and Enterprise plan scope plus targeted first-party secrecy search. Trust Center content was not available and Terms/Policies routed to unreadable external content. No public §203/Art321 template or professional-body guidance was retrieved.", "evidenceIds": [] } ], "limitations": [ "No-training, ZDR marketing/policy assertions, EU hosting and a general privacy policy do not establish a professional-secrecy undertaking.", "No legal suitability or compliance conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:privacy", "dust:dust:training-policy", "dust:dust:eu-models" ] }, { "productId": "onai", "claimId": "onai:DATA-09", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Professional-secrecy agreement (for example § 203 StGB / Art. 321 StGB) on request.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business seat prices are public; only the documented prepaid route is described here, while conflicting Business overage eligibility remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business Free/Pro/Max seat list pricing; Enterprise quoted pool and programmatic contracts are separate", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "partial", "answer": "Business publishes per-seat subscriptions and included credits. Detailed Credit management describes prepaid Business top-ups and Enterprise PAYG; pricing FAQ separately describes enabled Business workspace overage, so Business post-allocation billing eligibility is unverified.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:credit-management" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "As retrieved 2026-10-21, ex-VAT Business Free is EUR 0; Pro EUR 30/month or EUR 24/month annually; Max EUR 150/month or EUR 120/month annually. Enterprise is quote-only.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "Free has 500 lifetime credits, Pro 8,000/month and Max 40,000/month. Monthly credits do not roll over; Workspace seats draw from a contracted pool.", "evidenceIds": [ "dust:dust:credits", "dust:dust:seats" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Business limits include three connectors, five remote MCP servers and five Spaces. Enterprise adds unlimited connector/MCP packaging, SCIM, audit, retention and support. Individual add-on tariffs are not published.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "unknown", "answer": "Effective Business post-allocation billing is unknown: current pricing FAQ allows Pro/Max workspace overage, while Credit management reserves PAYG for Enterprise and describes prepaid Business top-ups. The USD0.01/credit Business programmatic rate does not resolve whether interactive overage is PAYG or prepaid. No account/contract test resolved this.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Do not present Business PAYG as established; retain list seat prices separately from the unresolved overage route." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:credit-management", "dust:dust:credits", "dust:dust:seats" ] }, { "productId": "onai", "claimId": "onai:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The page lists EUR 17/user/month with EUR 5 monthly model budget; Per seat overage is actual consumption with no minimum. Flat price and detailed tariffs remain quoted or unspecified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "Per seat EUR 17/month; Flat price annual quote; publication is not GA verification", "addOns": [ "EU-only processing option, price unknown" ], "deploymentMode": null, "region": "European hosting; dedicated CH/DE/on-premises by quoted plan", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Per seat is priced per user/month. Flat price is one fixed annual company price with unlimited users; unlimited seats do not establish unlimited model usage.", "evidenceIds": [ "onai:onai:public-automation-status-20261026" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "As retrieved 2026-10-21, Per seat is EUR 17/user/month excluding VAT. The Flat price amount is on request; no CHF list price is shown.", "evidenceIds": [ "onai:onai:public-automation-status-20261026" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "Per seat includes EUR 5 model budget per user/month. The page does not translate this into message/token/image quotas or state the Flat price usage allowance.", "evidenceIds": [ "onai:onai:public-automation-status-20261026" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Per seat lists models, Image Studio, translator and Microsoft 365 access. Flat price additionally lists dedicated/on-premises hosting, own models, branding and onboarding. An EU-only processing tier is offered without a public surcharge or connector/agent add-on tariff.", "evidenceIds": [ "onai:onai:public-automation-status-20261026" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "For Per seat, usage beyond the included model budget is billed at actual consumption, with no minimum and invoices itemized by model and quantity; the usage journal shows provider-reported token counts. No complete tariff, model conversion/multiplier, top-up or rollover schedule was retrieved.", "evidenceIds": [ "onai:onai:public-automation-status-20261026" ] } ], "limitations": [ "add_ons: Per seat lists models, Image Studio, translator and Microsoft 365 access. Flat price additionally lists dedicated/on-premises hosting, own models, branding and onboarding. An EU-only processing tier is offered without a public surcharge or connector/agent add-on tariff.", "overage: For Per seat, usage beyond the included model budget is billed at actual consumption, with no minimum and invoices itemized by model and quantity; the usage journal shows provider-reported token counts. No complete tariff, model conversion/multiplier, top-up or rollover schedule was retrieved." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:onai:public-automation-status-20261026" ], "vendorStatement": { "statedBy": "onAI", "evidenceType": "vendor-statement", "topic": "pricing", "statement": "From €17 per user and month, including €5 of model use; lower for larger teams. Or one fixed price for the whole company.", "assertedAt": "2026-10-22" } } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21 apply; all three target seat counts require unpriced Enterprise terms.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "unknown", "answer": "Year-one cost at 200 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.", "evidenceIds": [] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "Year-one cost at 1,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.", "evidenceIds": [] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "Year-one cost at 5,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.", "evidenceIds": [] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "supported", "answer": "Consumption adds token and action credits, including sub-agent work. Programmatic use and Enterprise PAYG draw from workspace pools separately from personal seat allocations.", "evidenceIds": [ "dust:dust:credits", "dust:dust:credit-management" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Business is scoped to 100 people, so 200/1,000/5,000 seat Enterprise fees, committed pool and PAYG tariffs are unknown. The default Standard auto list is published, but a complete token-to-credit tariff is not, so no proxy replaces vendor-billed usage.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:models", "dust:dust:credits" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:credits", "dust:dust:credit-management", "dust:dust:pricing", "dust:dust:models", "dust:dust:fx-ecb" ] }, { "productId": "onai", "claimId": "onai:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Under ALM-14 shared cost assumptions v1.4, 2026-10-21, only the published Per seat component is calculable. The scenario is from that EUR/CHF floor plus unknown usage/option charges; Flat price requires a quote.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "Per seat list-price scenario only; Flat price and customer-operated totals unknown", "addOns": [ "No priced add-ons included; option costs unknown" ], "deploymentMode": "multi-tenant-saas", "region": "Published European-hosting offer; GA unverified", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "200 seats for 12 months: from EUR 40,800 / CHF 37,686.96 excluding VAT, plus unknown usage/option costs. EUR 12,000 annual model budget is already included, not added again. Flat price and actual workload overage are unpriced.", "evidenceIds": [ "onai:public-pricing", "onai:ecb-fx" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "1,000 seats for 12 months: from EUR 204,000 / CHF 188,434.80 excluding VAT, plus unknown usage/option costs. EUR 60,000 annual model budget is already included. Flat price and actual workload overage are unpriced.", "evidenceIds": [ "onai:public-pricing", "onai:ecb-fx" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "5,000 seats for 12 months: from EUR 1,020,000 / CHF 942,174 excluding VAT, plus unknown usage/option costs. EUR 300,000 annual model budget is already included. Flat price and actual workload overage are unpriced.", "evidenceIds": [ "onai:public-pricing", "onai:ecb-fx" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Shared workload: 60% light at 100, 30% regular at 400 and 10% power at 1,500 messages/user/month; each message has 3,000 input and 600 output tokens including retrieval. This is 330 messages/month/user. No onAI default-model tariff or credit-to-provider mapping is public, so no variable charge or variable percentage is invented.", "evidenceIds": [ "onai:public-pricing" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "Unknowns include Flat price quotes, model usage beyond the included allowance, premium features/EU-only options and customer-operated infrastructure/support. No proxy API price substitutes for an unpublished onAI tariff. FX is ECB 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; USD/EUR reciprocal 0.8916629514043692.", "evidenceIds": [ "onai:public-pricing", "onai:public-processing", "onai:ecb-fx" ] } ], "limitations": [ "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, full paid seats, list price, excluding VAT, no invented discounts. These are plan components, not complete workload totals.", "The included model allowance is not counted twice. Annual model usage is 11.88M input and 2.376M output tokens per user under the disclosed mix, but the product billing tariff is unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:ecb-fx", "onai:public-pricing", "onai:public-processing", "onai:review-plan-m365", "onai:review-residency-parts" ], "vendorStatement": { "statedBy": "onAI", "evidenceType": "vendor-statement", "topic": "pricing", "statement": "From €17 per user and month, including €5 of model use; lower for larger teams. Or one fixed price for the whole company.", "assertedAt": "2026-10-22" } } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A limited Business free option enables self-serve evaluation; Enterprise features remain contract-scoped.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "supported", "answer": "Business free supports up to five members with 500 lifetime credits per Free seat. Credits do not reset and a user cannot return to Free after upgrading.", "evidenceIds": [ "dust:dust:seats" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "The public site offers self-serve free workspace access, not a documented time-limited fully featured Enterprise trial. No card requirement was established.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:seats" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "Business lists up to three connectors/five Spaces/five remote MCP servers and SSO at 5+ seats on demand. SCIM, audit and custom retention are Enterprise.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "supported", "answer": "Enterprise terms, pooled credits, advanced governance and support are sales-led; a small-team free evaluation is self-serve.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:seats", "dust:dust:pricing" ] }, { "productId": "onai", "claimId": "onai:VEN-03", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "A personal demo, then trial access for your team.", "statedBy": "onAI", "assertedAt": "2026-10-22", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business monthly and annual subscriptions are public; Enterprise seats are annual and prices contractual.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "The free option has up to five members and Business targets up to 100 people; Enterprise numerical seat/spend minimum was not established.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:seats" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Business offers monthly and annual seats together; Enterprise seats are annual only.", "evidenceIds": [ "dust:dust:seats" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Monthly seats unassign immediately with a prorated credit; annual seats return to stock for reassignment and are not refunded when someone leaves.", "evidenceIds": [ "dust:dust:seats" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Prices are displayed in EUR and the privacy policy identifies a French entity; CHF invoicing and the actual invoicing entity/currency were not contract-verified.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:privacy" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified: Business seat prices/credit allowances are public, while Enterprise pricing, complete usage conversion and negotiated terms require a quote.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:credits" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:seats", "dust:dust:privacy", "dust:dust:credits" ] }, { "productId": "onai", "claimId": "onai:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Per seat has a public EUR headline and monthly seat flexibility; Flat price is quoted annually. Legal commitment, cancellation rules and CHF invoicing remain unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "Per seat monthly price/seat flexibility; Flat price annual quote", "addOns": [], "deploymentMode": null, "region": "Swiss provider; EUR display; CHF invoicing unknown", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "unknown", "answer": "No minimum seat count or spend commitment is stated on the current pricing page. The about-50-user flat-price break-even is not a contractual minimum.", "evidenceIds": [ "onai:public-pricing" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "partial", "answer": "Per seat is quoted monthly and says seats can be added/removed each month. Flat price is quoted annually; the legal contract length and billing options are not supplied.", "evidenceIds": [ "onai:public-pricing" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "partial", "answer": "The page promises monthly Per seat seat changes. Cancellation notice, proration, refunds, price-change rules and downgrade terms were not obtained.", "evidenceIds": [ "onai:public-pricing" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Prices are displayed in EUR and the identified provider is Swiss Telesoft AG. Actual invoice currency, CHF availability and VAT/payment terms were not verified.", "evidenceIds": [ "onai:public-pricing", "onai:public-imprint" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified: the Per seat headline and allowance are public; Flat price is quote-only and usage overage, option prices and legal terms are missing.", "evidenceIds": [ "onai:public-pricing" ] } ], "limitations": [ "Published billing frequency is not an executed minimum-term contract. No undisclosed enterprise discount is assumed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:public-imprint", "onai:public-pricing" ], "vendorStatement": { "statedBy": "onAI", "evidenceType": "vendor-statement", "topic": "pricing", "statement": "From €17 per user and month, including €5 of model use; lower for larger teams. Or one fixed price for the whole company.", "assertedAt": "2026-10-22" } } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The pinned public repository has an MIT root licence; hosted licensing and complete component coverage are separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "source-repository" ], "version": "dust-tt/dust commit2b1a4973af824f8ff970d585c5eb1f40ae76186c; root LICENSE only", "plan": "Public source component, not Business/Enterprise hosted-service rights", "addOns": [], "deploymentMode": null, "region": "Repository licence has no deployment-region entitlement", "os": [], "surfaces": [ { "id": "source-repository", "name": "Public dust-tt/dust repository root licence", "type": "source-repository" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "dust-tt/dust root LICENSE is MIT at commit 2b1a4973af824f8ff970d585c5eb1f40ae76186c. This does not classify every dependency or the contracted hosted service.", "evidenceIds": [ "dust:dust:licence" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "supported", "answer": "The MIT root grant requires preserving copyright and permission notices and does not itself impose branding or user-count caps.", "evidenceIds": [ "dust:dust:licence" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? The pinned root LICENSE and README were retrieved; a complete nested-component licence inventory and separate closed Enterprise edition boundary were not established. Hosted terms were inaccessible.", "evidenceIds": [] } ], "limitations": [ "MIT applies to the pinned repository root grant only; dependencies, supported self-host deployment, hosted terms and any closed Enterprise boundary remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:licence" ] }, { "productId": "onai", "claimId": "onai:VEN-05", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Proprietary software from onAI; the source code is not public. Included open-source components are under their own licences.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business Conversation API and Enterprise Data Source API provide scoped data retrieval; agent export entitlement and complete tenant exit remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api", "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business Conversation API and web analytics; Enterprise adds Data Source API. Agent-YAML endpoint entitlement is unverified.", "addOns": [ "API keys with appropriate workspace/resource permissions" ], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "api", "name": "Dust APIs and MCP server", "type": "api" }, { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Business pricing includes Conversation API; authorized API users retrieve accessible conversation messages with pagination. This does not establish one-click all-tenant admin export.", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:pricing" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "The agent-YAML endpoint and public pricing were checked on 2026-10-21. Neither establishes its Business or Enterprise entitlement. Reusable assistant/prompt export for a named plan remains unknown.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "Enterprise pricing adds Data Source API; the documented endpoint retrieves accessible data-source documents as JSON. Complete source/credential/permission portability and an all-tenant export are unverified.", "evidenceIds": [ "dust:dust:get-document", "dust:dust:pricing" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Business Conversation API and Enterprise Data Source API return JSON for accessible resources. Web analytics separately exports CSV. These formats do not establish complete tenant export; no plan-scoped agent-YAML export is claimed.", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:get-document", "dust:dust:analytics", "dust:dust:pricing" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "unknown", "answer": "How long can data be retrieved after termination? No trial admin exit/export was run; complete tenant coverage and the post-termination retrieval window were not established from the accessible API docs or unreadable contract route.", "evidenceIds": [] } ], "limitations": [ "Conversation and document retrieval require the corresponding plan and resource permissions. Complete organization coverage, agent-export entitlement and the post-termination retrieval window remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:pricing", "dust:dust:get-document", "dust:dust:analytics" ] }, { "productId": "onai", "claimId": "onai:VEN-06", "verificationStatus": "stated-by-vendor", "evidenceType": "vendor-statement", "support": "stated", "answer": "Users export their chats as JSON; an export for the whole organisation on request.", "statedBy": "onAI", "assertedAt": "2026-10-23", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business email support and Enterprise priority/SLA service are advertised; credit terms and local-language support remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "Pricing lists Business email and Enterprise priority support with dedicated CSM; public support/community resources are available.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:support" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Support/pricing/Enterprise pages and the official status URL were checked. German/French/Italian staffed support and detailed credited SLA terms were not established.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "The public policy identifies a Paris, France entity. A DACH/Swiss support team or named regional partner was not established.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "partial", "answer": "Enterprise marketing claims 99.9% uptime and pricing includes an SLA; service-credit amounts, exclusions and claim rules were not retrieved.", "evidenceIds": [ "dust:dust:enterprise", "dust:dust:pricing" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "partial", "answer": "Model-selection docs link https://dust.statuspage.io for incidents. Direct retrieval timed out, so incident history was not verified.", "evidenceIds": [ "dust:dust:models" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:support", "dust:dust:privacy", "dust:dust:enterprise", "dust:dust:models" ] }, { "productId": "onai", "claimId": "onai:VEN-07", "verificationStatus": "sourced", "support": "partial", "answer": "The Swiss provider identity, general company contact and Website-only public status history are established. Support channels, languages/hours, response targets and uptime credits for Per seat and Flat price remain unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public provider website and status sources retrieved 2026-10-21", "plan": "Company identity/contact and Website-only status facts; Per seat/Flat price support entitlement unverified.", "addOns": [], "deploymentMode": null, "region": "Swiss legal entity; support staffing/access countries unknown", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "unknown", "answer": "The company publishes info@onaihq.com and a general inquiry/demo form. No public evidence maps these to a contracted support desk for Per seat or Flat price, or states hours, escalation and response commitments.", "evidenceIds": [ "onai:public-imprint", "onai:public-services" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "English/German website and UI copy do not establish contractual DE/FR/IT support languages or support hours.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "supported", "answer": "The imprint identifies Telesoft AG in Oberwil-Lieli, Switzerland, with a Swiss VAT registration. No reseller roster is inferred.", "evidenceIds": [ "onai:public-imprint" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Custom development copy mentions SLAs but supplies no product uptime target, measurement, exclusions or credit schedule. A status percentage is not a contractual SLA.", "evidenceIds": [ "onai:public-services" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "partial", "answer": "The first-party-linked status page has notice history for Website only. This is a marketing-website status fact, not a Per seat/Flat price workspace/API status promise or support entitlement.", "evidenceIds": [ "onai:review-status-service-scope" ] } ], "limitations": [ "Remains public-candidate: entity identity and website-status facts are separated from unverified product-plan support commitments.", "The Website-only service history and generic custom-development SLA wording do not establish a workspace uptime target or credit schedule." ], "checkedAt": "2026-10-21", "crossCheckedAt": null, "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:public-imprint", "onai:public-services", "onai:review-status-service-scope" ], "vendorStatement": { "statedBy": "onAI", "evidenceType": "vendor-statement", "topic": "support", "statement": "A direct line to the team, no call centre, in German and English. Onboarding and training are included in the fixed price. We build custom agents and workflows as a service. Service levels and response times are agreed in the contract.", "assertedAt": "2026-10-23" } } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust has rollout and training material, with hands-on support packaged for Enterprise.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Public learning material (no paid entitlement required to read); contracted CSM/onboarding is Enterprise", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "supported", "answer": "Enterprise pricing includes dedicated CSM and onboarding; exact hours and scope are contractual.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Public team onboarding and education resources are available. Course/live-session language coverage was not established.", "evidenceIds": [ "dust:dust:training", "dust:dust:rollout" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "The public Use Cases and Guides index lists departmental guides for Sales, Support, Marketing, Engineering, Data Analytics, Knowledge, People, Product and Collaboration; the Sales guide supplies concrete agent examples and build links. This establishes public role-based guidance, not a separately verified in-product template entitlement.", "evidenceIds": [ "dust:dust:r2-department-guides", "dust:dust:r2-sales-guide" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "partial", "answer": "The rollout guide covers launch, builder community, education and expansion; a contracted champion programme entitlement was not established.", "evidenceIds": [ "dust:dust:rollout" ] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Hands-on CSM/onboarding is Enterprise packaging; a numerical professional-services tariff was not established.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:training", "dust:dust:rollout", "dust:dust:r2-department-guides", "dust:dust:r2-sales-guide" ] }, { "productId": "onai", "claimId": "onai:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The vendor offers training, workshops and custom agent services. Flat price lists onboarding/training/workshops; languages, delivery scope and separate service costs remain unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public page retrieved 2026-10-21", "plan": "Flat price named services included; Per seat/service contract unspecified", "addOns": [ "Bespoke agent/workflow development, quoted scope" ], "deploymentMode": null, "region": "Delivery geography and languages unspecified", "os": [], "surfaces": [ { "id": "web", "name": "onAI browser workspace", "type": "web" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "supported", "answer": "The public Flat price offer includes onboarding, training and workshops. Per seat inclusion and precise deliverables are not specified.", "evidenceIds": [ "onai:public-pricing", "onai:public-services" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "The vendor offers practical prompt/tool/best-practice sessions tailored to Marketing, HR and IT. Session format, DE/FR/IT languages, hours and e-learning availability were not retrieved.", "evidenceIds": [ "onai:public-services" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "unknown", "answer": "The site describes use-case workshops and public guides, but no role-based in-product use-case/template library inventory or licence was obtained.", "evidenceIds": [] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "No scoped champion programme, change-management package or measured adoption service deliverable was retrieved; generic skills guides do not establish one.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Flat price includes named services but its amount is quoted; separate Per seat onboarding, training, workshops and custom-development fees are not published.", "evidenceIds": [ "onai:public-pricing", "onai:public-services" ] } ], "limitations": [ "Vendor/partner professional services are distinguished from native product workflow automation. No service outcome or price is invented." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "onai:public-pricing", "onai:public-services" ], "vendorStatement": { "statedBy": "onAI", "evidenceType": "vendor-statement", "topic": "support", "statement": "A direct line to the team, no call centre, in German and English. Onboarding and training are included in the fixed price. We build custom agents and workflows as a service. Service levels and response times are agreed in the contract.", "assertedAt": "2026-10-23" } } ] } ], "sources": [ { "id": "dust:dust:models", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/model-selection", "title": "Auto models and the model picker", "locator": "Auto model lists; availability; API overrides", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users select a model per message or agent; auto choices use maintained ordered lists rather than task-based routing." }, { "id": "dust:dust:eu-models", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/eu-hosted-models", "title": "EU-hosted models", "locator": "Availability; supported/excluded model table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "EU credit-plan workspaces using Dust model hosting can restrict agents and auto choices to EU-hosted models; BYOK is excluded from this setting." }, { "id": "dust:dust:changelog", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/changelog", "title": "Dust changelog", "locator": "October 21, 16 and 14, 2026 entries", "sourceDate": "2026-10-21", "retrievedAt": "2026-10-21", "finding": "Recent dated changes include German/French UI, Gemini 4 Argon and migration from File Generation to Computer." }, { "id": "dust:dust:files", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/data-sources/conversation-files/conversation-files", "title": "Conversation Files", "locator": "Formats; 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scanned documents need conversation upload for OCR and Excel table queries need conversion to Sheets." }, { "id": "dust:dust:search", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/knowledge/search-data-sources", "title": "Search data sources", "locator": "Document selection; retrieval", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents search selected knowledge sources and retrieve relevant document context." }, { "id": "dust:dust:permissions", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/access-controls-and-permissions", "title": "Access Controls and Permissions", "locator": "Access policy; connection account; Spaces", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Knowledge access is organized through admin-selected connection content and membership of open/restricted Spaces." }, { "id": "dust:dust:microsoft", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/microsoft", "title": "Microsoft", "locator": "Connection account; delegated and service-principal setup; sync", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Microsoft data is scoped to the connecting account and selected SharePoint sources; changes synchronize on a five-minute cycle." }, { "id": "dust:dust:confluence", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/confluence", "title": "Confluence", "locator": "Scope; restricted pages; refresh", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Confluence sync covers selected global spaces, excluding private spaces and pages with view restrictions." }, { "id": "dust:dust:jira", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/data-sources/custom-connections/beta-import-jira-issues", "title": "Beta: Import Jira issues", "locator": "Import path", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A separately documented beta route imports Jira issues as a custom connection." }, { "id": "dust:dust:sources", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/faq/general-questions/what-data-sources-can-be-connected-to-dust", "title": "What data sources can be connected to Dust?", "locator": "Named sources", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Official guides identify managed connections and custom API/import routes." }, { "id": "dust:dust:tools", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/tools-management/adding-an-mcp-server", "title": "Adding an MCP Server", "locator": "Remote/custom servers; 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even personal auth needs initial admin setup." }, { "id": "onai:review-m365-boundaries-display-20261026", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/#microsoft365", "title": "onAI live Microsoft 365 retrieval and citation description", "locator": "Your Microsoft permissions stay in charge; Nothing copied, nothing indexed; Sources on every answer; re-retrieved 2026-10-26, HTTP 200 body SHA256 a074779dc4d08c5e48440218bbc01353565673585b9e0f7eab517ed9687b77fa", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The vendor describes delegated Microsoft permission checks, live reads without a second library index, retrieved material retained in the asking user’s chat and numbered source links." }, { "id": "onai:review-plan-m365-display-20261026", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/#pricing", "title": "onAI live pricing: named Microsoft 365 plan scope", "locator": "Per seat > Answers from Microsoft 365, with each user’s own permissions; Flat price > Everything in Per seat, for every employee; re-retrieved 2026-10-26, HTTP 200 body SHA256 a074779dc4d08c5e48440218bbc01353565673585b9e0f7eab517ed9687b77fa", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The Per seat card expressly includes Microsoft 365 answers and the Flat price card includes everything in Per seat; the cards do not establish separate DPA, provider-retention or support entitlements." }, { "id": "dust:dust:security", "productId": "dust", "kind": "vendor-claimed", "url": "https://dust.tt/home/security", "title": "Dust Security", "locator": "Hosting, training, encryption and certification statements", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust claims EU/US hosting, AES-256/TLS, no model training, provider zero retention and SOC 2 Type II." }, { "id": "dust:dust:deep", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/default-agents/deep-dive-agent", "title": "Deep-dive Agent", "locator": "Research flow; citations; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Deep-dive plans, delegates and writes cited reports, using Company Data knowledge and selected tools; Table Query is excluded." }, { "id": "dust:dust:memory", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/agent-memory", "title": "Agent Memory", "locator": "Adding the tool; viewing/deleting; privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enabled agents retain user-private memory across conversations; users can view and delete it and it persists until deletion." }, { "id": "dust:dust:builder", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/create-your-first-agent", "title": "Create your first agent", "locator": "Instructions; tools; sharing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents combine instructions, models, knowledge and tools with controlled sharing." }, { "id": "dust:dust:governance", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/workspace-governance-roles-groups-and-permissions", "title": "Workspace Governance: Roles, Groups & Permissions", "locator": "Roles; permission matrix; additive access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins delegate manager/group permissions for agents, skills, models, billing and security; grants are additive." }, { "id": "dust:dust:web", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/web-search-and-browse", "title": "Web Search & Browse", "locator": "Search and browsing flow", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The tool runs Google queries and browses results, with agent-level configuration and format options." }, { "id": "dust:dust:triggers", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/triggers/index", "title": "Triggers", "locator": "Schedules and events", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents can run automatically from schedule or event triggers." }, { "id": "dust:dust:schedules", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/triggers/schedules", "title": "Schedules", "locator": "Schedule setup", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents can run on recurring schedules." }, { "id": "dust:dust:webhooks", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/triggers/webhooks/index", "title": "Webhooks", "locator": "Built-in and custom event sources", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure webhook sources; members attach filtered triggers to agents, with optional signature verification for custom sources." }, { "id": "onai:onai:review-fix-public-workflow-scope-20261026", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/", "title": "onAI public workflow and service offer", "locator": "Automation platform; Coming soon; n8n service/operator sentence; direct public GET HTTP200 2026-10-26, body SHA256 1ea21a62b3a2bb75b66287a93fd86a47984d51519e7fd99f4ca53930996219bc", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The undated public homepage labels the native workflow engine coming soon and describes n8n integration operated by onAI, the customer or a partner, with workflow construction offered on request. It gives no native release date or plan-specific workflow entitlement." }, { "id": "dust:dust:pods", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/pods/overview", "title": "Pods overview", "locator": "Shared workspace and visibility", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Pods combine shared conversations, tasks and files; open Pods are workspace-browsable and restricted Pods require invitation." }, { "id": "dust:dust:api-keys", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/api-keys", "title": "API keys", "locator": "Scopes; Space access; caps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust API keys have read/admin scopes, data access and enforceable per-key monthly caps." }, { "id": "dust:dust:mcp-server", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/dust-mcp-server", "title": "Dust MCP Server", "locator": "Region URLs; OAuth; user permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust exposes workspace knowledge, agents, conversations, files and Pods to OAuth MCP clients under the authenticated user permissions." }, { "id": "dust:dust:upsert", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/api-reference/datasources/upsert-a-document-in-a-data-source", "title": "Upsert a document in a data source", "locator": "Endpoint and authentication", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The API loads or updates documents in a scoped data source." }, { "id": "dust:dust:get-conversation", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/api-reference/conversations/get-a-conversation", "title": "Get a conversation", "locator": "Response schema", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The API retrieves accessible conversation messages with pagination." }, { "id": "dust:dust:browser", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/browser-extension", "title": "Browser Extension", "locator": "Browsers and capabilities", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "An official extension supports Chrome, Firefox and Chromium-based browsers." }, { "id": "onai:public-web-client", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/", "title": "onAI public product and pricing page", "locator": "The platform > AI Tools; FAQ > What prerequisites do we need to meet?", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor describes an employee workspace in a current browser with nothing to install; native client availability is unspecified." }, { "id": "dust:dust:teams", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/dust-in-teams", "title": "Dust in Teams", "locator": "Setup and usage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "An official Teams integration runs Dust agents within Microsoft Teams after admin setup." }, { "id": "dust:dust:images", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/image-generation", "title": "Image Generation", "locator": "Reference images; parallel generation; safety", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents generate images from text or references, up to 14 reference images, with SynthID and content restrictions." }, { "id": "onai:public-images", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/", "title": "onAI public product and pricing page", "locator": "Every leading image model in one studio; Compare side by side; Edit in plain words; Run by your admins", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Image Studio advertises GPT Image, Nano Banana Pro, Imagen 4 and FLUX.3, up to three models per prompt, upload editing, per-image estimated costs and administrator controls." }, { "id": "onai:public-image-rights", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/", "title": "onAI public product and pricing page", "locator": "Every leading image model in one studio > commercial use", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor says generated images may be used commercially; provider-specific output terms are not supplied." }, { "id": "dust:dust:speech", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/voice-and-sound-generation", "title": "Voice and sound generation", "locator": "Speech Generator", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The speech tool generates MP3 narration or multi-speaker dialogue with selectable languages and styles." }, { "id": "dust:dust:meetings", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/meeting-transcripts", "title": "Meeting transcripts", "locator": "Providers and scope", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust consumes transcripts from connected notetaker and sales tools; Gong private transcripts are excluded." }, { "id": "dust:dust:frames", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/frames/overview", "title": "Frames overview", "locator": "Creating and editing interactive content", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Frames provide persistent interactive agent output that can be refined and shared." }, { "id": "dust:dust:pod-chats", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/pods/conversations", "title": "Pod conversations", "locator": "Visibility; indexing; participation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "All Pod members can read and contribute to Pod conversations, which are automatically indexed." }, { "id": "dust:dust:sso", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/single-sign-on-sso/single-sign-on-sso", "title": "Single Sign-On", "locator": "Setup; enforcement", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure and enforce SAML SSO, which disables other social sign-in paths for the workspace." }, { "id": "dust:dust:enterprise", "productId": "dust", "kind": "vendor-claimed", "url": "https://dust.tt/home/enterprise", "title": "Dust for Enterprise", "locator": "Security and scale", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Enterprise marketing page claims 365-day audit retention, 99.9% uptime and support for 10,000+ users." }, { "id": "onai:public-pricing-display-20261026", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/", "title": "onAI public product and pricing page", "locator": "Pay per seat, or one price for everyone > Per seat; Flat price; prices excluding VAT; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Published EUR pricing is 17 per user/month with 5 of monthly model budget; a flat annual price is on request, with unlimited users and dedicated/on-premises options." }, { "id": "dust:dust:provision", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/users-and-groups-provisioning", "title": "Users and groups provisioning", "locator": "SCIM 2.0; group role mapping", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise SCIM creates, updates and deactivates users and syncs groups; groups can grant Admin/Manager roles." }, { "id": "dust:dust:seats", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/usage-seats-and-credits/seat-management", "title": "Seat management", "locator": "Seat assignments; billing cycles; leaving", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins assign independent roles and Free/Pro/Max seats; annual stock and already-allocated credits have specific reclaim rules." }, { "id": "dust:dust:analytics", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/analytics", "title": "Analytics", "locator": "Attribution; CSV; content exclusion", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Consumption reports break down users, groups, models, tools, agents and Pods; exports omit message content and can double-attribute group usage." }, { "id": "dust:dust:audit", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/audit-logs/audit-logs", "title": "Audit Logs", "locator": "Enterprise scope; actor types; SIEM", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise logs distinguish users, API keys and system actors with CSV and continuous SIEM delivery." }, { "id": "dust:dust:privacy", "productId": "dust", "kind": "documented", "url": "https://dust.tt/home/platform-privacy", "title": "Dust Platform Privacy Policy", "locator": "About Us; sections 2, 6 and 7", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The policy identifies Permutation Labs in Paris and distinguishes its controller processing from customer processor processing, with non-EEA transfer safeguards." }, { "id": "dust:dust:training-policy", "productId": "dust", "kind": "vendor-claimed", "url": "https://dust.tt/home/platform-privacy", "title": "Dust Platform Privacy Policy", "locator": "Section 6, Foundational Model Providers", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The policy asserts listed providers do not train, retain or log Customer Content for human review; this source pass did not retrieve the customer DPA." }, { "id": "onai:review-contract-plan-gaps", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/#sovereignty", "title": "onAI live general privacy and contract-request copy", "locator": "No training on your data; EU-only processing on request; Everything your data protection officer will ask for; Request the DPA; Per seat/Flat price cards", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "General no-training, optional zero-retention and DPA/AI Act copy is published outside the plan cards, without a retrieved contract or eligibility mapping to Per seat and Flat price." }, { "id": "dust:dust:delete-chat", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/faq/managing-agents/can-i-delete-or-rename-a-conversation", "title": "Can I delete or rename a conversation?", "locator": "Conversation actions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users can delete or rename their conversations." }, { "id": "onai:public-compliance-display-20261026", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/", "title": "onAI public product and pricing page", "locator": "Everything your data protection officer will ask for; Swiss contract, two laws; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The vendor advertises a DPA, a public subprocessor list, retention periods and AI Act labels, but the DPA link opens contact rather than the documents." }, { "id": "onai:public-imprint-display-20261026", "productId": "onai", "kind": "documented", "url": "https://onaihq.com/impressum", "title": "onAI imprint", "locator": "Contact; Represented by; VAT number; re-retrieved 2026-10-26, public web-reader representation SHA256 fcb4521fcdfb47e2ab714fee34a0fae0c1bdebca90481980bb3cb136410908fd", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The imprint identifies Telesoft AG in Oberwil-Lieli, Switzerland and Swiss VAT number CHE-106.160.588." }, { "id": "onai:public-website-privacy-display-20261026", "productId": "onai", "kind": "documented", "url": "https://onaihq.com/datenschutz", "title": "onAI website privacy policy", "locator": "Last updated October 2026; introductory scope; sections 5, 6 and 9; re-retrieved 2026-10-26, public web-reader representation SHA256 42ebec9df5cca263fd029ce2dcd8195487b6ee8e72cff07a6431731d8d462ec4", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The policy expressly covers the marketing website, including website processors and retention; it does not establish product workspace processor or retention terms." }, { "id": "onai:public-imprint", "productId": "onai", "kind": "documented", "url": "https://onaihq.com/impressum", "title": "onAI imprint", "locator": "Contact; Represented by; VAT number", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The imprint identifies Telesoft AG in Oberwil-Lieli, Switzerland and Swiss VAT number CHE-106.160.588." }, { "id": "onai:onai:public-automation-status-20261026", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/", "title": "onAI automation and open interfaces", "locator": "Automation platform, Open interfaces and service sections; HTTP 200, body SHA256 a074779dc4d08c5e48440218bbc01353565673585b9e0f7eab517ed9687b77fa", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The homepage labels its own workflow engine and MCP coming soon. Until then it describes n8n integration operated by onAI, the customer or a partner, with custom workflows as a requested service. No native release date or schedule/trigger entitlement is published." }, { "id": "dust:dust:fx-ecb", "productId": "dust", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro reference rates", "locator": "Cube time=2026-10-20, USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "EUR 1 = USD 1.1215 = CHF 0.9237 on October 20, 2026." }, { "id": "onai:public-processing", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/", "title": "onAI public product and pricing page", "locator": "What leaves, and how > No training; Personal data; European AI; EU-only processing on request", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor claims no model training, filtered search/image prompts and an optional EU-only processing tier with provider zero retention; contracts and provider exceptions are not supplied." }, { "id": "onai:public-pricing", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/", "title": "onAI public product and pricing page", "locator": "Pay per seat, or one price for everyone > Per seat; Flat price; prices excluding VAT", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Published EUR pricing is 17 per user/month with 5 of monthly model budget; a flat annual price is on request, with unlimited users and dedicated/on-premises options." }, { "id": "onai:ecb-fx", "productId": "onai", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist-90d.xml", "title": "ECB euro reference exchange rates", "locator": "Cube time=2026-10-20; currency USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "On 2026-10-20 one EUR equals USD 1.1215 and CHF 0.9237; USD to EUR is the reciprocal, 0.8916629514043692." }, { "id": "onai:review-plan-m365", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/#pricing", "title": "onAI live pricing: named Microsoft 365 plan scope", "locator": "Per seat > Answers from Microsoft 365, with each user’s own permissions; Flat price > Everything in Per seat, for every employee", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Per seat card expressly includes Microsoft 365 answers and the Flat price card includes everything in Per seat; the cards do not establish separate DPA, provider-retention or support entitlements." }, { "id": "onai:review-residency-parts", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/#sovereignty", "title": "onAI live residency statements and external processing paths", "locator": "Ready for your security review; European from the contract down to the DNS; Where your data lives; External services, filtered; EU-only processing on request; pricing cards", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The page separately describes European application/storage infrastructure, named dedicated locations, external AI/search/image/translation services and an optional EU-only AI-processing tier; its unqualified secured-EU-server line does not establish default end-to-end processing, backup, log or support-access residency." }, { "id": "dust:dust:licence", "productId": "dust", "kind": "documented", "url": "https://github.com/dust-tt/dust/blob/2b1a4973af824f8ff970d585c5eb1f40ae76186c/LICENSE", "title": "Dust repository LICENSE at pinned commit", "locator": "Root LICENSE, MIT permission grant", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The pinned public repository root licence is MIT; hosted service terms and third-party components are separate." }, { "id": "dust:dust:get-document", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/api-reference/datasources/retrieve-a-document-from-a-data-source", "title": "Retrieve a document from a data source", "locator": "Endpoint and response", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The API retrieves a source document; this does not establish a complete one-click tenant export." }, { "id": "dust:dust:support", "productId": "dust", "kind": "documented", "url": "https://dust.tt/home/support", "title": "Dust Support", "locator": "Support channels", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor provides public support entry points and community/documentation resources." }, { "id": "onai:public-services", "productId": "onai", "kind": "vendor-claimed", "url": "https://onaihq.com/", "title": "onAI public product and pricing page", "locator": "AI Trainings; AI Workshops; Custom AI Agent Development; Flat price inclusions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor offers tailored training, workshops and custom agent services; Flat price lists onboarding, training and workshops without itemised service prices." }, { "id": "onai:review-status-service-scope", "productId": "onai", "kind": "documented", "url": "https://onai.instatus.com", "title": "onAI live public status service scope", "locator": "Service list and recent notice history, retrieved 2026-10-21", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The public status page lists Website and notice history; it does not identify a Per seat or Flat price workspace service or a contractual SLA." }, { "id": "dust:dust:rollout", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/dust-rollout-guide/index", "title": "Dust Rollout Guide", "locator": "Rollout phases", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public rollout guidance covers setup, launch, team education and measurement." }, { "id": "dust:dust:training", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/dust-rollout-guide/team-onboarding-material", "title": "Team onboarding material", "locator": "Training resources", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust provides reusable team-onboarding material." }, { "id": "dust:dust:r2-department-guides", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/use-cases-and-guides/index.md", "title": "Dust Use Cases and Guides", "locator": "Use Cases by Department", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public guides are organized by Sales, Support, Marketing, Engineering, Data, Knowledge, People, Product and Collaboration." }, { "id": "dust:dust:r2-sales-guide", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/use-cases-and-guides/sales.md", "title": "Dust Sales use-case guide", "locator": "Sales agent examples and build links", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Sales guide provides concrete role-based agent examples; this is public learning material, not a contracted training entitlement." } ] }