{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "dust-vs-nuwacom", "canonicalUrl": "https://onaihq.com/compare/agents/dust-vs-nuwacom/", "markdownUrl": "https://onaihq.com/compare/agents/dust-vs-nuwacom/index.md", "dataUrl": "https://onaihq.com/compare/agents/dust-vs-nuwacom/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "dust", "name": "Dust", "website": "https://dust.tt", "repository": "https://github.com/dust-tt/dust", "pageUrl": "https://onaihq.com/compare/agents/products/dust/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "enterprise-single", "name": "Dust Enterprise single-tenant deployment", "type": "managed-server" }, { "id": "extension", "name": "Dust browser extension", "type": "browser-extension" }, { "id": "teams", "name": "Dust in Microsoft Teams", "type": "teams-app" }, { "id": "api", "name": "Dust APIs and MCP server", "type": "api" }, { "id": "source-repository", "name": "Public dust-tt/dust repository root licence", "type": "source-repository" } ], "sourcedClaimCount": 48, "statedByVendorCount": 0, "crossCheckedClaimCount": 48, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-21" }, { "id": "nuwacom", "name": "nuwacom", "website": "https://nuwacom.com/en", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/nuwacom/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" }, { "id": "mobile", "name": "nuwacom iOS/Android", "type": "mobile-app" }, { "id": "meeting", "name": "nuwacom Meeting Notetaker bot", "type": "teams-app" }, { "id": "self-managed", "name": "nuwacom Self-Managed Hosting", "type": "self-hosted-server" } ], "sourcedClaimCount": 49, "statedByVendorCount": 0, "crossCheckedClaimCount": 48, "sourcedOnlyClaimCount": 1, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 46, "sharedSourcedCriteria": 47, "crossCheckedCriteriaByProduct": { "dust": 48, "nuwacom": 48 }, "sourcedOnlyCriteriaByProduct": { "dust": 0, "nuwacom": 1 }, "sourcedCriteriaByProduct": { "dust": 48, "nuwacom": 49 }, "crossCheckedCriterionRows": 50, "sourcedOnlyCriterionRows": 1, "sourcedCriterionRows": 50, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "dust", "claimId": "dust:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust offers per-message model choice and ordered auto-model lists, with access-tier and region controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit plan (Free/Pro/Max); Enterprise model access inherits the published catalogue; model-tier and EU eligibility separately constrained", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Docs list OpenAI, Anthropic, Google, Mistral and Fireworks-served models; exact enabled models depend on workspace and tier.", "evidenceIds": [ "dust:dust:models", "dust:dust:eu-models" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "The model-selection document lists GPT6.1 Sol, Claude Opus5.5/Sonnet5.5, Gemini3.8 Flash and Mistral models. Gemini4 Argon is excluded from this current-EU availability finding: its release note conflicts with the EU table, and the documented authoritative picker flag was not observed. No complete current tenant catalogue is claimed.", "evidenceIds": [ "dust:dust:models", "dust:dust:changelog", "dust:dust:eu-models", "dust:dust:pricing" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "The composer chooses a model for the next message; Agent Builder sets a persistent agent default.", "evidenceIds": [ "dust:dust:models" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "supported", "answer": "Basic/Standard/Premium use ordered candidate lists and availability fallback, not prompt-dependent task routing. A replacement indicator names the fallback during a detected outage.", "evidenceIds": [ "dust:dust:models" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Conversation files support images, documents and audio transcripts; the exact input capability for every current model is not fully tabulated.", "evidenceIds": [ "dust:dust:files" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "The catalogue finding is restricted to named documentation entries; conflicting Gemini4 Argon EU eligibility is an explicit gap." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:models", "dust:dust:eu-models", "dust:dust:changelog", "dust:dust:pricing", "dust:dust:files" ] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Selectable models span closed and EU-hosted open-weight families with Auto routing and model-specific regions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise with administrator-enabled models", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Model tables label each EU, US or Global route", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "OpenAI, Anthropic, Google, Mistral, Z.ai, DeepSeek, Moonshot/Kimi, Qwen/Alibaba, MiniMax and Black Forest Labs have named table entries.", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "Text list includes GPT6 Astra/Sol/Luna,6.1Sol,5.6Sol/Terra/Luna,5.5,5.4,5.2,5.1,5/mini/nano,4.1/mini/nano,4o/mini, o1/o3/o3mini/o4mini; Fable5/5.1, Opus4.5/4.6/4.7/4.8/5/5.5, Sonnet4.5/4.6/5/5.5, Haiku4.5/5.5; Gemini4Argon,3.8/3.7/3.6/3.5Flash/FlashLite,3.1ProPreview/3ProPreview,2.5Pro/Flash/ProReasoning; MistralLarge3, GLM5/5.1/5.2/5.3/5.3Flash, DeepSeekV4Flash0731/V4Pro0813/V4.1Flash/1017, KimiK3, Qwen3.8Max/3.8-27B/3.6-27B, MiniMaxM3. Availability is admin/provider/region dependent; not a tested authenticated picker.", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web", "nuwacom:nuwacom:changes" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Users can choose a model for each request; manual selection overrides Auto.", "evidenceIds": [ "nuwacom:nuwacom:chat" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Auto routes simple tasks to Instant and complex tasks to a stronger assigned model; EU-hosted provider fallback is documented. The exact model display after routing was not established.", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:chat" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Model tables flag image support; files/audio/video can be uploaded and processed by separate tools. DeepSeekV4Flash0731 lacks image input. Raw audio capability cannot be inferred for every text model.", "evidenceIds": [ "nuwacom:nuwacom:model-web", "nuwacom:nuwacom:chat" ] } ], "limitations": [ "current_models: Text list includes GPT6 Astra/Sol/Luna,6.1Sol,5.6Sol/Terra/Luna,5.5,5.4,5.2,5.1,5/mini/nano,4.1/mini/nano,4o/mini, o1/o3/o3mini/o4mini; Fable5/5.1, Opus4.5/4.6/4.7/4.8/5/5.5, Sonnet4.5/4.6/5/5.5, Haiku4.5/5.5; Gemini4Argon,3.8/3.7/3.6/3.5Flash/FlashLite,3.1ProPreview/3ProPreview,2.5Pro/Flash/ProReasoning; MistralLarge3, GLM5/5.1/5.2/5.3/5.3Flash, DeepSeekV4Flash0731/V4Pro0813/V4.1Flash/1017, KimiK3, Qwen3.8Max/3.8-27B/3.6-27B, MiniMaxM3. Availability is admin/provider/region dependent; not a tested authenticated picker.", "auto_routing: Auto routes simple tasks to Instant and complex tasks to a stronger assigned model; EU-hosted provider fallback is documented. The exact model display after routing was not established.", "multimodal_input: Model tables flag image support; files/audio/video can be uploaded and processed by separate tools. DeepSeekV4Flash0731 lacks image input. Raw audio capability cannot be inferred for every text model." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web", "nuwacom:nuwacom:changes", "nuwacom:nuwacom:chat" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "dust", "claimId": "dust:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The public changelog and exact agent model selection are documented; release-lag and removal notice remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "The public changelog contains dated model releases including Gemini 4 Argon on October 14, 2026.", "evidenceIds": [ "dust:dust:changelog" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "How much notice is given before a model is removed? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "An agent can select a specific model and keeps it until changed, subject to continued provider/workspace availability. No indefinite old-version entitlement is established.", "evidenceIds": [ "dust:dust:models" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:changelog", "dust:dust:models" ] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated model release notes exist; provider release lag and version retention were not verified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Release notes through2026-10-16 identify Gemini4Argon and model access changes; older dated entries list provider additions.", "evidenceIds": [ "nuwacom:nuwacom:changes" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "How much notice is given before a model is removed? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "Can an admin keep an older model version? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.", "evidenceIds": [] } ], "limitations": [ "Unverified release_lag_days, deprecation_notice, version_pinning: No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:changes" ] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "dust", "claimId": "dust:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "dust", "claimId": "dust:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "EU-hosted open-weight models are listed; customer-hosted inference integration is not specified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "unknown", "answer": "Can chat use a customer-hosted model? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.", "evidenceIds": [] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Can retrieval use customer-hosted embeddings? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "unknown", "answer": "Which features fail with self-hosted models? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.", "evidenceIds": [] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "partial", "answer": "Hosted EU entries include MistralLarge3, KimiK3, GLM5.x, DeepSeekV4.x, Qwen3.x and MiniMaxM3. Open-weight family naming is not a component licence audit.", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web" ] } ], "limitations": [ "vendor_hosted_open_models: Hosted EU entries include MistralLarge3, KimiK3, GLM5.x, DeepSeekV4.x, Qwen3.x and MiniMaxM3. Open-weight family naming is not a component licence audit.", "Unverified self_hosted_chat, self_hosted_embeddings, feature_parity: Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web" ] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "dust", "claimId": "dust:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admins cap models by workspace, group and member, with explicit published-agent exceptions and credit limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Model access ceilings apply to the workspace, groups or individuals and cover reasoning efforts as well as auto selections.", "evidenceIds": [ "dust:dust:tiers" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "EU-only mode restricts all active agents and pickers to EU-hosted models. Spaces bound knowledge and agent access; arbitrary per-data-class model rules were not established.", "evidenceIds": [ "dust:dust:eu-models", "dust:dust:spaces" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "Builders configure an agent default, which may be exact or Basic/Standard/Premium. Composer changes do not edit it for others.", "evidenceIds": [ "dust:dust:models" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Free seats have 500 lifetime credits, Pro 8,000/month and Max 40,000/month, plus applicable shared-pool rules and member spend limits.", "evidenceIds": [ "dust:dust:credits", "dust:dust:credit-management" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "Members block when applicable sources/caps are exhausted. A message begun under a cap can finish above it; new messages then block. A separate root-task checkpoint can pause at 600 AWU.", "evidenceIds": [ "dust:dust:credit-management", "dust:dust:credits" ] } ], "limitations": [ "No two-user enforcement test. Published agents can run above member tiers if the separate admin setting permits it." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:tiers", "dust:dust:eu-models", "dust:dust:spaces", "dust:dust:models", "dust:dust:credits", "dust:dust:credit-management" ] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admins choose models and defaults, with per-user/group access and published limit behavior but no absolute allowance.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "partial", "answer": "The October 16 release describes user/group model access. Current settings document per-user restrictions, with default and Auto models always available. Agents fall back to the default model for users without access; workflows fail at a restricted step, and embedded agents bypass these checks.", "evidenceIds": [ "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:settings-20261026" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "Central enabled EU-only model configuration restricts regular-user routes, but a separate knowledge-versus-general model policy is not established and embeds are exempt from per-user checks.", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:settings-20261026" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "Workspace default Auto/specific model, Instant/stronger Auto assignments and image/video defaults are configurable; users may set personal default.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:models-20261026", "nuwacom:nuwacom:account-20261026" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Standard/Premium/Power supply1x/2x/5x relative monthly usage; numeric message/token/base monetary allowances are not published.", "evidenceIds": [ "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:rules-20261026" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "Interactive usage falls back to Instant; API, workflow and chatbot usage pause at the approved budget. No automatic additional charges; admin approval or reset is needed.", "evidenceIds": [ "nuwacom:nuwacom:rules-20261026" ] } ], "limitations": [ "model_allowlist_by_group: The October 16 release describes user/group model access. Current settings document per-user restrictions, with default and Auto models always available. Agents fall back to the default model for users without access; workflows fail at a restricted step, and embedded agents bypass these checks.", "data_bound_models: Central enabled EU-only model configuration restricts regular-user routes, but a separate knowledge-versus-general model policy is not established and embeds are exempt from per-user checks.", "user_limits: Standard/Premium/Power supply1x/2x/5x relative monthly usage; numeric message/token/base monetary allowances are not published." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:models-20261026", "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Conversation files and code/OCR handling are documented; conflicting effective upload caps are explicitly unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Conversation uploads accept documents/PDF, text/code, Excel/CSV/TSV, images and supported audio. Direct video uploads are explicitly excluded by the limits FAQ.", "evidenceIds": [ "dust:dust:files", "dust:dust:file-limits" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "unknown", "answer": "Effective image/audio/tabular maximums and file counts are unknown: Conversation Files lists5/25/50MB while File size limits lists20/100/350MB. Both mention50MB general data files, but neither resolves the actual current per-plan upload route. No logged-in upload test was performed.", "evidenceIds": [] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "Computer documents OCR for English, French and mixed scans with page-level caveats. Drive connector itself ignores image-only files; upload to a conversation is the documented route.", "evidenceIds": [ "dust:dust:computer", "dust:dust:drive" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Computer can read, calculate and edit uploaded Excel with code. Formula/style preservation must be checked; no fixture fidelity result is available.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Conversation uploads are not indexed in workspace sources. Computer can inspect full files, while knowledge search retrieves relevant context; complete chunk visibility was not verified.", "evidenceIds": [ "dust:dust:files", "dust:dust:computer", "dust:dust:search" ] } ], "limitations": [ "No common PDF/scan/Excel/PowerPoint fixture run.", "Do not use either disputed cap set as the effective Business upload limit." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:files", "dust:dust:file-limits", "dust:dust:computer", "dust:dust:drive", "dust:dust:search" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat accepts broad office, text, image and media formats; parsing fidelity and total context limits are untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "PDF, Word/doc/docx, Excel/xls/xlsx/CSV, PowerPoint/ppt/pptx, ODT, EPUB, JSON, Markdown/plaintext/HTML/XML/RTF, reStructuredText, OutlookMSG/EML, JPEG/PNG/WebP/nonanimatedGIF, audioMP3/WAV/OGG/FLAC/AAC/AIFF/M4A, MP4/WebM and Google native documents are listed.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "partial", "answer": "Document/slide template uploads are50MB; this does not establish universal attachment or chat-count limits.", "evidenceIds": [ "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Are scanned PDFs read? Unknown. No scanned-PDF/OCR or structured workbook fixture was run, and universal per-chat size/count/context limits were not established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/documents.md, https://docs.nuwacom.ai/en/slides.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Excel/CSV/Sheets can be analyzed through Python; preservation of merged cells/formulas/structure was not independently tested.", "evidenceIds": [ "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Knowledge sync extracts content and retrieval uses selected sources; full-file versus retrieved chunk thresholds and user visibility are unspecified.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:chat-20261026" ] } ], "limitations": [ "limits: Document/slide template uploads are50MB; this does not establish universal attachment or chat-count limits.", "ocr: Are scanned PDFs read? Unknown. No scanned-PDF/OCR or structured workbook fixture was run, and universal per-chat size/count/context limits were not established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/documents.md, https://docs.nuwacom.ai/en/slides.md. No additional scoped evidence established this answer.", "spreadsheets: Excel/CSV/Sheets can be analyzed through Python; preservation of merged cells/formulas/structure was not independently tested.", "full_vs_chunked: Knowledge sync extracts content and retrieval uses selected sources; full-file versus retrieved chunk thresholds and user visibility are unspecified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Spaces persist shared knowledge and bind it to agent tools.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Open and restricted Spaces retain connected sources, folders and other data across conversations.", "evidenceIds": [ "dust:dust:spaces" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Open Spaces are workspace-wide; restricted Spaces have explicit members or provisioned groups.", "evidenceIds": [ "dust:dust:spaces" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Business supports five Spaces and Enterprise 100. Complete per-Space storage/document quotas were not established.", "evidenceIds": [ "dust:dust:spaces" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "An agent tool can use selected Space data; Space membership governs agent visibility and use.", "evidenceIds": [ "dust:dust:spaces" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:spaces" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Managed content connectors coexist with MCP tools and beta imports; Microsoft content indexing is account-scoped.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business: up to3 connections and5 remote MCP servers; Enterprise: unlimited connection/MCP packaging; beta imports identified separately", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "partial", "answer": "The Microsoft connection syncs selected SharePoint drives/documents within the connecting account permissions. Teams-associated SharePoint content is described; this does not establish Outlook mail or all Teams messages as indexed sources.", "evidenceIds": [ "dust:dust:microsoft" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "partial", "answer": "Drive documents, Sheets, Slides and text PDFs can sync. Gmail is separately available as an MCP tool in the credits/tool catalog, not established as the same managed content index.", "evidenceIds": [ "dust:dust:drive", "dust:dust:credits" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "Confluence indexes selected global spaces, excluding restricted pages. Jira has a beta custom import and MCP tool route; do not count the beta import as a general managed connector.", "evidenceIds": [ "dust:dust:confluence", "dust:dust:jira", "dust:dust:credits" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Documented routes include managed Slack/Notion/GitHub and Salesforce/Zendesk/Snowflake sources/tools. BigQuery specifically uses a dedicated-service-account table-query connection: Dust keeps metadata, not a synchronized table-content index; queries stay within the chosen BigQuery dataset location and Space admins select tables. General Business/Enterprise connection limits apply; a BigQuery-specific commercial add-on is not separately specified.", "evidenceIds": [ "dust:dust:sources", "dust:dust:credits", "dust:dust:r2-bigquery", "dust:dust:pricing" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Admins can connect a customer-hosted MCP server at a reachable secured URL. This is tool access, not evidence of a native SMB/file-share connector or on-premises Dust deployment.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "supported", "answer": "Dust manages built-in connections; external MCP servers can be vendor/community/customer hosted and authenticated separately.", "evidenceIds": [ "dust:dust:permissions", "dust:dust:tools" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Managed sources, metadata/table-query connections, MCP tools and beta imports are separate routes; no all-systems managed-index promise." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:microsoft", "dust:dust:drive", "dust:dust:credits", "dust:dust:confluence", "dust:dust:jira", "dust:dust:sources", "dust:dust:r2-bigquery", "dust:dust:pricing", "dust:dust:tools", "dust:dust:permissions" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native Microsoft, Google, Atlassian and business connectors coexist with custom MCP; automatic sync is Enterprise.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise native connectors; Enterprise automated knowledge synchronization. Custom MCP entitlement is unverified.", "addOns": [ "Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync", "Custom/curated MCP, eligible tier unspecified" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "SharePoint, OneDrive, Outlook, Teams, Excel, OneNote, Planner andPowerBI connectors expose search/read and selected writes. Enterprise knowledge sync names SharePoint/OneDrive.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:knowledge-20261026" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Drive, Docs, Sheets, Gmail, Calendar andMeet transcripts; Drive knowledge sync is listed.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:knowledge-20261026" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "supported", "answer": "Jira andConfluence native connector actions; Confluence also appears in current Knowledge sync list.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:knowledge-20261026" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "The public directory lists Slack, Notion, Pipedrive, HubSpot and Personio. Custom MCP is documented, but its eligible plan is not established, so no Business/Enterprise MCP entitlement is asserted.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:pricing-20261026" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "unknown", "answer": "Can on-prem file shares or databases be connected? Unknown. No supported on-prem file-share/database connector matrix or network architecture was established. MCP alone does not prove an on-prem route. Search on 2026-10-26: https://docs.nuwacom.ai/en/connector-directory.md, https://nuwacom.com/en/pricing, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "The documented native Apps are preconfigured integrations managed by nuwacom. Custom MCP server operators and contracts vary; the plan entitlement and server-specific maintenance commitment remain unknown.", "evidenceIds": [ "nuwacom:nuwacom:connectors-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ], "limitations": [ "other_systems: The public directory lists Slack, Notion, Pipedrive, HubSpot and Personio. Custom MCP is documented, but its eligible plan is not established, so no Business/Enterprise MCP entitlement is asserted.", "on_prem_sources: Can on-prem file shares or databases be connected? Unknown. No supported on-prem file-share/database connector matrix or network architecture was established. MCP alone does not prove an on-prem route. Search on 2026-10-26: https://docs.nuwacom.ai/en/connector-directory.md, https://nuwacom.com/en/pricing, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.", "connector_provider: The documented native Apps are preconfigured integrations managed by nuwacom. Custom MCP server operators and contracts vary; the plan entitlement and server-specific maintenance commitment remain unknown." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:connectors-20261026", "nuwacom:nuwacom:mcp-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Knowledge access is documented through connection-account scope and Dust Spaces; per-user source-ACL mirroring is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "Drive and Microsoft content available to Dust follows the connecting account and admin-selected data. Users then access agent knowledge through Space membership. Individual source ACL inheritance for each querying user was not established.", "evidenceIds": [ "dust:dust:drive", "dust:dust:microsoft", "dust:dust:permissions" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Managed content is synchronized under the connection identity and gated through open/restricted Spaces; personal tool credentials are a separate per-user route.", "evidenceIds": [ "dust:dust:permissions", "dust:dust:credentials" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "supported", "answer": "Admins choose connector folders/documents/sites and control restricted Space membership.", "evidenceIds": [ "dust:dust:spaces", "dust:dust:microsoft" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "Are Microsoft Purview or similar labels respected? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.", "evidenceIds": [] } ], "limitations": [ "Connector access through one account is not counted as demonstrated per-user source permission preservation." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:drive", "dust:dust:microsoft", "dust:dust:permissions", "dust:dust:credentials", "dust:dust:spaces" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live personal connectors and synced knowledge have materially different permission boundaries.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise live connectors; automated knowledge sync requires Enterprise", "addOns": [ "Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "Business/Enterprise personal live connections act with the connection owner's source permissions; shared/default accounts use the shared owner rights. Enterprise synced SharePoint/OneDrive/Drive knowledge uses nuwacom folder access and does not preserve source permissions, so recipients can see copied knowledge without source access.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "partial", "answer": "The live connector enforces its connected account rights. Enterprise knowledge-sync copies are governed by nuwacom folder/agent permissions. The generic Enterprise Search permissions description is not used as proof that synced copies recheck source ACLs.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:connections-20261026" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Admins select files/folders to sync, enable/disable connectors and control account/folder/agent sharing; source sensitivity-label enforcement was not established.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:settings-20261026" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "Are Microsoft Purview or similar labels respected? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "source_permissions_respected: Business/Enterprise personal live connections act with the connection owner's source permissions; shared/default accounts use the shared owner rights. Enterprise synced SharePoint/OneDrive/Drive knowledge uses nuwacom folder access and does not preserve source permissions, so recipients can see copied knowledge without source access.", "enforcement_point: The live connector enforces its connected account rights. Enterprise knowledge-sync copies are governed by nuwacom folder/agent permissions. The generic Enterprise Search permissions description is not used as proof that synced copies recheck source ACLs.", "revocation_delay: How quickly does a removed permission take effect? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.", "admin_scope_controls: Admins select files/folders to sync, enable/disable connectors and control account/folder/agent sharing; source sensitivity-label enforcement was not established.", "sensitivity_labels: Are Microsoft Purview or similar labels respected? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Managed connectors copy and synchronize content, with source-specific refresh and deletion timing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "Connections synchronize content into Dust; conversation uploads remain scoped to the chat. MCP tools can access live services separately.", "evidenceIds": [ "dust:dust:permissions", "dust:dust:files", "dust:dust:tools" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "Microsoft describes five-minute sync cycles; Drive says a few minutes; Confluence describes event updates plus an approximate hourly check.", "evidenceIds": [ "dust:dust:microsoft", "dust:dust:drive", "dust:dust:confluence" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Microsoft changes/deletions appear on a subsequent sync and large batches can take longer. Drive deletions occur during its sync. No measured end-to-end bound was tested.", "evidenceIds": [ "dust:dust:microsoft", "dust:dust:drive" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Dust markets EU or US hosting; exact per-index country, cloud provider and backup location were not established.", "evidenceIds": [ "dust:dust:security" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:permissions", "dust:dust:files", "dust:dust:tools", "dust:dust:microsoft", "dust:dust:drive", "dust:dust:confluence", "dust:dust:security" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live action access is temporary; knowledge sync copies extracted content one way.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise live connectors; automated knowledge sync requires Enterprise", "addOns": [ "Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "Connected-email actions retrieve temporarily; knowledge sync extracts content without storing original files and indexes it for reuse; writes in nuwacom are not synced back.", "evidenceIds": [ "nuwacom:nuwacom:connectors-rev2", "nuwacom:nuwacom:knowledge-rev2" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "partial", "answer": "Knowledge markets real-time updates but FAQ says new files can take a few minutes. No fixed refresh SLA is documented.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-rev2" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Deleting a synced file in nuwacom removes its folder entry without deleting source content; source-deletion-to-index delay is unknown.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-rev2" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Business hosted content is in Azure EU. Enterprise may select STACKIT Germany eu01 in its order form. A separate index physical-site matrix is not published; model inference is a different processing path.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:plans-rev2" ] } ], "limitations": [ "Live personal OAuth and Enterprise synchronized knowledge have separate authorization and storage behavior." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:connectors-rev2", "nuwacom:nuwacom:knowledge-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:plans-rev2" ] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Knowledge and research tools cite sources; observed retrieval quality remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Deep-dive documents citations to documents, web pages and data queries.", "evidenceIds": [ "dust:dust:deep" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:deep" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat documents clickable internal/web sources; grounding quality remains unmeasured.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Internal document and web sources appear below answers; clicking opens original. Source list can include uncited material that influenced generation.", "evidenceIds": [ "nuwacom:nuwacom:chat" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.", "evidenceIds": [] } ], "limitations": [ "Unverified citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy: No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "dust", "claimId": "dust:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agent-specific private memory persists across chats and can be viewed or deleted.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "partial", "answer": "Agent instructions persist in the agent configuration and saved memory can contain user preferences; a separate personal global-instructions setting was not established.", "evidenceIds": [ "dust:dust:builder", "dust:dust:memory" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "The Memory tool retains user-specific information across conversations per agent.", "evidenceIds": [ "dust:dust:memory" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "partial", "answer": "Users can view and delete agent memories, which persist until deletion. Direct editing or a global personal off switch was not established.", "evidenceIds": [ "dust:dust:memory" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "unknown", "answer": "Can admins turn memory off? The Agent Memory and governance guides were checked; an admin-wide switch to disable all memory was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:memory" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Users opt into private chat memories and can manage them; administrative memory control is not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "partial", "answer": "Private preferences/context, saved Voices and agent/project/workspace guidelines are documented; a distinct persistent personal instruction field is not specified.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:policy-20261026" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "partial", "answer": "Opt-in Memories retain context across personal chats only, excluding agents/knowledge. Orchestrator documentation separately mentions persistent context without reconciling scope.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:orchestrator-20261026" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Enable/disable and view/edit/delete individual or all memories; memory import from other tools is documented.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "unknown", "answer": "Can admins turn memory off? Unknown. No administrator memory-disable policy was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/en/orchestrator.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "custom_instructions: Private preferences/context, saved Voices and agent/project/workspace guidelines are documented; a distinct persistent personal instruction field is not specified.", "cross_chat_memory: Opt-in Memories retain context across personal chats only, excluding agents/knowledge. Orchestrator documentation separately mentions persistent context without reconciling scope.", "admin_memory_controls: Can admins turn memory off? Unknown. No administrator memory-disable policy was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/en/orchestrator.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:policy-20261026", "nuwacom:nuwacom:orchestrator-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "dust", "claimId": "dust:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom agents have instructions, models, knowledge and tools with group-governed creation and sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Agent Builder configures instructions, models, knowledge and tools.", "evidenceIds": [ "dust:dust:builder" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "supported", "answer": "Create/publish agent and skill permissions can be Everyone, Groups or Admin only.", "evidenceIds": [ "dust:dust:governance" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Agents and their knowledge access are controlled by sharing and Space memberships; group governance regulates publishing.", "evidenceIds": [ "dust:dust:builder", "dust:dust:spaces", "dust:dust:governance" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "Published/shared agents and default agents are discoverable in the workspace; exact catalog configuration was not observed.", "evidenceIds": [ "dust:dust:builder", "dust:dust:models" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Reusable agents and skills package instructions, knowledge and tools. A separate legacy prompt-library feature is not assumed.", "evidenceIds": [ "dust:dust:governance", "dust:dust:builder" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:governance", "dust:dust:spaces", "dust:dust:models" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "No-code agents combine instructions, knowledge, tools and skills with controlled creation/sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Agent Builder accepts natural-language instructions, selected files/folders, connector actions, nuwacom tools and skills.", "evidenceIds": [ "nuwacom:nuwacom:agents-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "supported", "answer": "Admin permission matrix controls Read/Write/Share for Agents by role/group; admins retain full access.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Private, specific people/groups or workspace sharing; published embeds use domain whitelist and separate knowledge/account permissions.", "evidenceIds": [ "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:users-20261026" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "Categorized internal agent library and personal sidebar pins are documented.", "evidenceIds": [ "nuwacom:nuwacom:agent-extra-20261026" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "supported", "answer": "Custom/standard categorized prompts share internally; Prompts are disabled by default until admin re-enables the module.", "evidenceIds": [ "nuwacom:nuwacom:prompts-20261026" ] } ], "limitations": [ "sharing_scope: Private, specific people/groups or workspace sharing; published embeds use domain whitelist and separate knowledge/account permissions." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:agents-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:users-20261026", "nuwacom:nuwacom:agent-extra-20261026", "nuwacom:nuwacom:prompts-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "dust", "claimId": "dust:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust supports built-in tools, customer MCP servers and personal or shared credentials.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Documented tools include knowledge search, table queries, web search, Computer, images, speech and agent orchestration.", "evidenceIds": [ "dust:dust:credits", "dust:dust:computer" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "supported", "answer": "Admins can connect customer-written MCP tools over secured publicly reachable URLs.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Admins add remote MCP servers with automatic/static OAuth or bearer-token authentication and can restrict tools to skills.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Shared credentials act as one service account; personal credentials use each user OAuth after initial admin setup.", "evidenceIds": [ "dust:dust:credentials" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Computer network domains can require user approval; dated connector releases describe approval for writes. A universal confirmation rule for every tool and unattended trigger was not established.", "evidenceIds": [ "dust:dust:computer", "dust:dust:changelog" ] } ], "limitations": [ "No external-tool call or access-boundary fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:credits", "dust:dust:computer", "dust:dust:tools", "dust:dust:credentials", "dust:dust:changelog" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native action tools and remote MCP support personal/shared credentials and central connector enablement.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise native tools and workflow approvals; custom MCP plan entitlement unverified", "addOns": [ "Enterprise custom integration enablement; shared credential/agent configuration as described" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Knowledge/web search, document/email/slide creation, image/video generation, Python analysis and connector actions.", "evidenceIds": [ "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "unknown", "answer": "The custom MCP setup guide is reachable, but neither it nor the pricing/Plans pages assigns a custom-action entitlement to Business or Enterprise. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "unknown", "answer": "Remote MCP transport and authentication are documented, but the eligible Business/Enterprise plan or add-on is not identified. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "partial", "answer": "Native connected accounts use personal OAuth or a shared/default account. Custom MCP authentication options are documented separately, but commercial eligibility for that module remains unknown.", "evidenceIds": [ "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:mcp-20261026" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Admins enable native connectors and agents select available actions. Workflows can pause at manually configured approval steps. A universal per-action confirmation requirement for chat/agent writes is not established.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:agent-config-20261026" ] } ], "limitations": [ "custom_actions: The custom MCP setup guide is reachable, but neither it nor the pricing/Plans pages assigns a custom-action entitlement to Business or Enterprise. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.", "mcp_client: Remote MCP transport and authentication are documented, but the eligible Business/Enterprise plan or add-on is not identified. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.", "tool_auth: Native connected accounts use personal OAuth or a shared/default account. Custom MCP authentication options are documented separately, but commercial eligibility for that module remains unknown.", "tool_approval: Admins enable native connectors and agents select available actions. Workflows can pause at manually configured approval steps. A universal per-action confirmation requirement for chat/agent writes is not established." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:mcp-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "dust", "claimId": "dust:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents can search the web and run multi-step Deep-dive research.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Web Search & Browse runs Google queries and reads result pages.", "evidenceIds": [ "dust:dust:web" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Web tools are selected in agent configuration; default Deep-dive can be disabled by admins. A universal per-group web-off rule was not established.", "evidenceIds": [ "dust:dust:web", "dust:dust:deep" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "The guide calls the search a Google query. The intermediary provider and countries handling queries/crawling were not established.", "evidenceIds": [ "dust:dust:web" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Deep-dive plans, spawns parallel specialists and produces a research report. It searches Company Data and cannot use Table Query.", "evidenceIds": [ "dust:dust:deep" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Deep-dive promises citations to web and company sources.", "evidenceIds": [ "dust:dust:deep" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:web", "dust:dust:deep" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web search and structured research cite sources; search-provider geography and universal toggle scope are not public.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Enabled by default, with per-chat source selection and agent Search Web action.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Admin role permissions and agent action selection are documented; a specific organization/group-wide web-search kill switch is not established.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Which search provider handles queries, and where? Unknown. No named underlying web-search provider/query-processing region was established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "partial", "answer": "Research task gathers structured web/internal/app results; Orchestrator can invoke a Research Agent. No research-depth or quality fixture was run.", "evidenceIds": [ "nuwacom:nuwacom:research-20261026", "nuwacom:nuwacom:orchestrator-20261026" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Research source links and chat source list open original webpages.", "evidenceIds": [ "nuwacom:nuwacom:research-20261026", "nuwacom:nuwacom:chat-20261026" ] } ], "limitations": [ "admin_toggle: Admin role permissions and agent action selection are documented; a specific organization/group-wide web-search kill switch is not established.", "search_provider: Which search provider handles queries, and where? Unknown. No named underlying web-search provider/query-processing region was established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "deep_research: Research task gathers structured web/internal/app results; Orchestrator can invoke a Research Agent. No research-depth or quality fixture was run." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:research-20261026", "nuwacom:nuwacom:orchestrator-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "dust", "claimId": "dust:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents support schedules and webhook automation with admin-created event sources.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Agents orchestrate tools and sub-agents; external n8n and trigger workflows are documented. A separate visual multi-step chain canvas was not established.", "evidenceIds": [ "dust:dust:deep", "dust:dust:triggers", "dust:dust:changelog" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Agents can run on recurring schedules.", "evidenceIds": [ "dust:dust:schedules" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Built-in webhook sources include GitHub, Jira, Linear, Zendesk and Fathom; signed custom webhooks are supported.", "evidenceIds": [ "dust:dust:webhooks" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Admins connect event sources; builders/members attach filtered triggers in Agent Builder and can use natural-language trigger creation through Dust Default.", "evidenceIds": [ "dust:dust:webhooks", "dust:dust:changelog" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:deep", "dust:dust:triggers", "dust:dust:changelog", "dust:dust:schedules", "dust:dust:webhooks" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-04", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Natural-language and visual workflows support automatic/event schedules and review steps.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Chat generates a multi-step canvas connecting agents, logic, integrations and output nodes.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Scheduled triggers support recurring automatic execution for published workflows.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Forms, webhooks, App andnuwacom internal events such as new meeting note/file processing; event fields are passed downstream.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Business users describe tasks in chat and adjust a visual editor; advanced integration/MCP setup targets admins/technical teams.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:mcp-20261026" ] } ], "limitations": [], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:mcp-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "dust", "claimId": "dust:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Multi-step agent work and visible Deep-dive progress are documented; safety controls depend on tool and trigger.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Deep-dive plans, delegates and synthesizes, and Computer can execute deterministic file/code work.", "evidenceIds": [ "dust:dust:deep", "dust:dust:computer" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "supported", "answer": "Deep-dive documentation shows reasoning and sub-agent progress in real time.", "evidenceIds": [ "dust:dust:deep" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Computer domains may require user approval and selected connector write actions ask for approval. Pods agents can also act without a human, so universal write confirmation is not claimed.", "evidenceIds": [ "dust:dust:computer", "dust:dust:changelog", "dust:dust:pods" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "The 600-AWU root-task checkpoint offers Stop or Continue. A complete general stop/rollback behavior was not tested.", "evidenceIds": [ "dust:dust:credits" ] } ], "limitations": [ "No shared gather/documents/email fixture or side-effect audit was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:deep", "dust:dust:computer", "dust:dust:changelog", "dust:dust:pods", "dust:dust:credits" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Orchestrator plans and executes multi-step work; approvals are configurable, not proven mandatory for every side effect.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Orchestrator coordinates agents, tools, planning, loop detection and checkpoints from chat under user-enabled agent access.", "evidenceIds": [ "nuwacom:nuwacom:orchestrator-20261026" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "Orchestrator promises planning/checkpoints; workflows show step statuses, timing and expandable progress/history. Complete chat tool traces were not verified.", "evidenceIds": [ "nuwacom:nuwacom:orchestrator-20261026", "nuwacom:nuwacom:workflows-20261026" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Manual approval nodes can pause workflows for review; agent instructions can request send-preview. No universal enforced confirm-before-write policy was established.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "Can the user stop a running task? Unknown. The cited public documentation does not establish these remaining details; no account or shared fixture was used. Search on 2026-10-26: https://docs.nuwacom.ai/en/orchestrator.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "visible_steps: Orchestrator promises planning/checkpoints; workflows show step statuses, timing and expandable progress/history. Complete chat tool traces were not verified.", "side_effect_confirmation: Manual approval nodes can pause workflows for review; agent instructions can request send-preview. No universal enforced confirm-before-write policy was established.", "stop_control: Can the user stop a running task? Unknown. The cited public documentation does not establish these remaining details; no account or shared fixture was used. Search on 2026-10-26: https://docs.nuwacom.ai/en/orchestrator.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:orchestrator-20261026", "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "dust", "claimId": "dust:AGT-06", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Dust offers conversation/knowledge APIs, enforceable API-key caps and OAuth MCP access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business conversation API; Enterprise adds Data Source API per pricing; MCP subject to workspace enablement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "api", "name": "Dust APIs and MCP server", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "Documented APIs retrieve/create conversations and messages with scoped API keys.", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:api-keys" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "supported", "answer": "The data-source API upserts documents into scoped data sources.", "evidenceIds": [ "dust:dust:upsert" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "supported", "answer": "Per-key caps reject further API usage at the limit. Model overrides obey workspace/tier rules; programmatic usage uses the workspace pool and does not count toward beta pooled group budgets.", "evidenceIds": [ "dust:dust:api-keys", "dust:dust:models", "dust:dust:credit-management" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "supported", "answer": "Global and EU MCP URLs expose authorized Dust knowledge, conversations, agents, files and Pods via OAuth; admins can disable access and control redirects.", "evidenceIds": [ "dust:dust:mcp-server" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:api-keys", "dust:dust:upsert", "dust:dust:models", "dust:dust:credit-management", "dust:dust:mcp-server" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The September 16 release makes Agents and Skills APIs available in all workspaces; complete Assets API entitlement remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise workspaces for Agents/Skills APIs and agent chat; Assets API entitlement unverified", "addOns": [ "Workspace API enablement, scoped administrator key and AI usage allowance; eligible tier and fee unknown" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "The September 16 release explicitly makes Agents and Skills APIs available in all workspaces and describes agent chat through OpenAI-compatible completions. Workspace admins create scoped keys.", "evidenceIds": [ "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:api-20261026", "nuwacom:nuwacom:agent-api-20261026" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Assets upload/get/delete APIs are documented, but the all-workspaces announcement names Agents and Skills only. No eligible Business/Enterprise tier for Assets was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "API usage has analytics, scoped revocable keys, per-user model checks and pause at budget; embedded agents bypass per-user model access. Full audit/export parity was not verified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Does the product expose itself to other agents over MCP? Unknown. No first-party nuwacom MCP server exposing its own agents was established; incoming remote MCP client support is separate. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "knowledge_api: Assets upload/get/delete APIs are documented, but the all-workspaces announcement names Agents and Skills only. No eligible Business/Enterprise tier for Assets was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "api_governance: API usage has analytics, scoped revocable keys, per-user model checks and pause at budget; embedded agents bypass per-user model access. Full audit/export parity was not verified.", "mcp_server: Does the product expose itself to other agents over MCP? Unknown. No first-party nuwacom MCP server exposing its own agents was established; incoming remote MCP client support is separate. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:api-20261026", "nuwacom:nuwacom:agent-api-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:analytics-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:asset-delete-20261026", "nuwacom:nuwacom:changes-20261026" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, browser extension and Teams access are documented; native desktop/mobile availability remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web", "extension" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "extension", "name": "Dust browser extension", "type": "browser-extension" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Dust provides the hosted web workspace, including the EU region.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:models" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and macOS apps? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "unknown", "answer": "iOS and Android apps with SSO? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "supported", "answer": "The extension guide covers Chrome, Firefox and Chromium browsers.", "evidenceIds": [ "dust:dust:browser" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "unknown", "answer": "Which features are missing on mobile? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:models", "dust:dust:browser" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A web workspace and newly launched iOS/Android apps are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "mobile" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "mobile", "name": "nuwacom iOS/Android", "type": "mobile-app" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Hosted Business/Enterprise workspace is available in browser.", "evidenceIds": [ "nuwacom:nuwacom:chat", "nuwacom:nuwacom:plans" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and macOS apps? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "First-party iOS/Android apps launched2026-09-29, use workspace sign-in and expose approved models, knowledge, agents, skills, projects andnotetaker. Mobile SAML/OIDC behavior was not tested.", "evidenceIds": [ "nuwacom:nuwacom:mobile" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Is there a browser extension or sidebar? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Mobile article lists supported core tasks but no exhaustive parity matrix for workflows/admin/editor.", "evidenceIds": [ "nuwacom:nuwacom:mobile" ] } ], "limitations": [ "mobile_apps: First-party iOS/Android apps launched2026-09-29, use workspace sign-in and expose approved models, knowledge, agents, skills, projects andnotetaker. Mobile SAML/OIDC behavior was not tested.", "client_feature_gaps: Mobile article lists supported core tasks but no exhaustive parity matrix for workflows/admin/editor.", "Unverified desktop_apps, browser_extension, managed_deployment: No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat", "nuwacom:nuwacom:plans", "nuwacom:nuwacom:mobile" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "An official Teams integration runs agents in Teams; document connectors do not imply Office add-ins.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "teams" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "teams", "name": "Dust in Microsoft Teams", "type": "teams-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "unknown", "answer": "Does it work inside Word, Excel and PowerPoint? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.", "evidenceIds": [] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "unknown", "answer": "Does it work inside Outlook? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.", "evidenceIds": [] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "Dust in Teams has an official integration guide and admin setup.", "evidenceIds": [ "dust:dust:teams" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "unknown", "answer": "Does it work inside Docs, Sheets or Gmail? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.", "evidenceIds": [] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "The Teams guide requires integration/admin authorization in a Dust workspace. Extra Microsoft/Dust licence charges were not established.", "evidenceIds": [ "dust:dust:teams" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:teams" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft/Google connectors work from nuwacom; embedded office add-in coverage is not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "meeting" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise workspace connectors and enabled Meeting Notetaker; embedded Office add-ins unverified", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "meeting", "name": "nuwacom Meeting Notetaker bot", "type": "teams-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "partial", "answer": "Excel connector reads/writes cells/formulas/charts; generated DOCX/PPTX files export. This does not establish in-Word/PowerPoint/Excel add-ins.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "partial", "answer": "Connected Outlook searches/drafts/sends email; nuwacom email editor opens drafts in Outlook for review/send. In-Outlook add-in not established.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:emails-20261026" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "partial", "answer": "Teams connector posts/searches messages; Notetaker joins Teams calls as guest. An interactive Teams chat app/bot beyond meetings was not established.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:notetaker-20261026" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "partial", "answer": "Gmail/Docs/Sheets/Calendar connectors and open-in-Gmail handoff; these are workspace actions rather than verified embedded add-ons.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:emails-20261026" ] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "OAuth account consent and appropriate source permissions; Notetaker calendar requires reading/editing events and bot meeting admission. Exact source licence/admin-consent matrix is not listed.", "evidenceIds": [ "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:notetaker-20261026" ] } ], "limitations": [ "word_excel_powerpoint: Excel connector reads/writes cells/formulas/charts; generated DOCX/PPTX files export. This does not establish in-Word/PowerPoint/Excel add-ins.", "outlook: Connected Outlook searches/drafts/sends email; nuwacom email editor opens drafts in Outlook for review/send. In-Outlook add-in not established.", "teams: Teams connector posts/searches messages; Notetaker joins Teams calls as guest. An interactive Teams chat app/bot beyond meetings was not established.", "google_workspace_apps: Gmail/Docs/Sheets/Calendar connectors and open-in-Gmail handoff; these are workspace actions rather than verified embedded add-ons.", "licence_prerequisites: OAuth account consent and appropriate source permissions; Notetaker calendar requires reading/editing events and bot meeting admission. Exact source licence/admin-consent matrix is not listed." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:emails-20261026", "nuwacom:nuwacom:notetaker-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents can perform language work, but document-translation fidelity and controlled terminology are untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Configurable agent instructions and Computer document editing support writing workflows; a separate dedicated proofreading product was not established.", "evidenceIds": [ "dust:dust:builder", "dust:dust:computer" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:computer" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Voices, writing prompts and document editors support rewriting; specialized translation fidelity is untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "partial", "answer": "Voices specify formal/informal style and workspace content languages. Dedicated de-CH/localized glossary enforcement is not specified.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:settings-20261026" ] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "supported", "answer": "Prompt library has grammar/spelling, TextTools and style prompts; document/email editors rewrite, shorten, rephrase and change tone.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:emails-20261026" ] } ], "limitations": [ "document_translation: Can whole documents be translated with formatting kept? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "translation_engine: Which engine translates? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "glossaries: Are company glossaries supported? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "formality_and_variants: Voices specify formal/informal style and workspace content languages. Dedicated de-CH/localized glossary enforcement is not specified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:emails-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Image tools use reference images and parallel generation; exact model and output-right terms need further evidence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "partial", "answer": "Image Generation is a configurable agent capability with SynthID-marked output. The exact current model identifier is not named in the checked guide.", "evidenceIds": [ "dust:dust:images" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "partial", "answer": "Uploaded and prior generated images can be used as references, with up to 14 references. Precise inpainting/masking controls were not established.", "evidenceIds": [ "dust:dust:images" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "partial", "answer": "Builders enable image tools in an agent, while group governance controls who creates/publishes agents. A separate organization/group image-off switch was not established.", "evidenceIds": [ "dust:dust:images", "dust:dust:governance" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "unknown", "answer": "What usage rights apply to output? The image guide and legal entry points were checked. Current model identifier, per-image tariff and contractual output usage rights were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:images", "dust:dust:governance" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Image generation and reference-image edits use admin-enabled model routes; the actual default and its region remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "partial", "answer": "Business/Enterprise image generation has selectable Gemini image, GPTImage and FLUX model routes, including EU and global locations. The image guide also lists Imagen. Actual default model/region is unknown because the models and image guides disagree; no default-residency guarantee is inferred.", "evidenceIds": [ "nuwacom:nuwacom:images-20261026", "nuwacom:nuwacom:models-20261026" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "Upload image references to change style, background and colors; return downloadable edited images.", "evidenceIds": [ "nuwacom:nuwacom:images-20261026" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "supported", "answer": "Workspace admins set the image-generation default, enable or disable image models, and restrict enabled image-model access to selected users. The non-restrictable exception names the default workspace model and Auto Mode models; the guide does not explicitly extend it to the default image model.", "evidenceIds": [ "nuwacom:nuwacom:review-fix-image-model-access-20261026" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "Terms preserve nuwacom IP and require output review/third-party rights compliance, but do not establish a model-by-model image-output rights grant.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] } ], "limitations": [ "image_generation: Business/Enterprise image generation has selectable Gemini image, GPTImage and FLUX model routes, including EU and global locations. The image guide also lists Imagen. Actual default model/region is unknown because the models and image guides disagree; no default-residency guarantee is inferred.", "usage_terms: Terms preserve nuwacom IP and require output review/third-party rights compliance, but do not establish a model-by-model image-output rights grant.", "The guide does not establish a default-image-model access exception. The separate disagreement between the models and images guides about the current image default remains unresolved." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:models-20261026", "nuwacom:nuwacom:images-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:review-fix-image-model-access-20261026" ] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Speech generation and meeting-transcript integrations are documented; live voice and Swiss German recognition remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "unknown", "answer": "Can users dictate prompts? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.", "evidenceIds": [] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "partial", "answer": "Speech Generator converts written text to MP3 audio with selectable voices/languages; a one-click read-aloud mode for all responses was not established.", "evidenceIds": [ "dust:dust:speech" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "supported", "answer": "Connected Granola/Fathom/Gong/Praiz transcripts can feed summaries; private Gong transcripts are excluded. This is not a native meeting recorder claim.", "evidenceIds": [ "dust:dust:meetings" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:speech", "dust:dust:meetings" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business/Enterprise Notetaker documents meeting transcripts and summaries; retained audio/video format and duration require configuration-specific confirmation.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "meeting", "mobile" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise Meeting Notetaker and chat dictation; meeting feature enabled by workspace admin", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "meeting", "name": "nuwacom Meeting Notetaker bot", "type": "teams-app" }, { "id": "mobile", "name": "nuwacom iOS/Android", "type": "mobile-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Chat microphone converts spoken requests into prompts; mobile voice capture makes structured notes.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:mobile-20261026" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Can answers be read aloud? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Meeting Notetaker joins Teams/Meet/Zoom/Webex via calendar or meeting link and creates searchable transcripts, summaries and action items with customer consent. The DPA section3(3) permits customer-enabled recording and temporary or permanent audio/video storage. Actual media retention is unknown: the feature guide claims text-only retention and does not establish which configuration the DPA permits.", "evidenceIds": [ "nuwacom:nuwacom:notetaker-20261026", "nuwacom:nuwacom:dpa-rev2" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "read_aloud: Can answers be read aloud? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "voice_conversation: Is a live voice mode available? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "meeting_summaries: Meeting Notetaker joins Teams/Meet/Zoom/Webex via calendar or meeting link and creates searchable transcripts, summaries and action items with customer consent. The DPA section3(3) permits customer-enabled recording and temporary or permanent audio/video storage. Actual media retention is unknown: the feature guide claims text-only retention and does not establish which configuration the DPA permits.", "swiss_german_speech: Is Swiss German speech recognised? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:mobile-20261026", "nuwacom:nuwacom:notetaker-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:dpa-rev2" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-06", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Computer executes analysis and creates real Office files; Frames provide editable interactive output.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Computer executes code to inspect and transform Excel/CSV, compute every-row results and return edited workbooks.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "Computer documents chart generation from spreadsheet data and inclusion in reports/decks.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Computer creates/edits Word, Excel and PowerPoint files and returns downloadable artifacts, with fidelity caveats.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Frames are persistent interactive content that can be revised through agents and shared.", "evidenceIds": [ "dust:dust:frames" ] } ], "limitations": [ "No Excel/PowerPoint fixture or artifact fidelity test. File Generation is deprecated in favor of Computer as of October 14, 2026." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:computer", "dust:dust:frames" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Python analysis and collaborative document/slide editors create office outputs.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "partial", "answer": "Integrated Python interpreter processes Excel, CSV andGoogleSheets data; actual execution accuracy and workbook fidelity untested.", "evidenceIds": [ "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "Python creates visualizations/charts and downloadable files.", "evidenceIds": [ "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "DOCX/PDF document, email exports; PPTX/PDF presentations; XLSX/CSV and other Python output files.", "evidenceIds": [ "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:emails-20261026", "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Inline/chat document and slide editors support versions, layout, images and team refinement. Slide layouts may differ from uploaded masters.", "evidenceIds": [ "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026" ] } ], "limitations": [ "data_analysis: Integrated Python interpreter processes Excel, CSV andGoogleSheets data; actual execution accuracy and workbook fidelity untested." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:emails-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Pods provide shared team conversations, files and tasks; source-sharing effects still need testing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Pod conversations are visible to all members, who can contribute.", "evidenceIds": [ "dust:dust:pod-chats" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Open/Restricted Pods group conversations, files and tasks; restricted access is invite-only.", "evidenceIds": [ "dust:dust:pods" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "supported", "answer": "Teammates and agents participate in the same Pod thread and can be mentioned.", "evidenceIds": [ "dust:dust:pod-chats" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "All Pod members read conversation contents. Spaces restrict source/agent use and personal tools act under their user; recipient-safe redaction of previously generated text was not established.", "evidenceIds": [ "dust:dust:pod-chats", "dust:dust:permissions", "dust:dust:credentials" ] } ], "limitations": [ "No cross-group sharing fixture. Do not infer source-ACL propagation from Pod membership." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pod-chats", "dust:dust:pods", "dust:dust:permissions", "dust:dust:credentials" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chats, documents and project spaces share internally with explicit access expansion through knowledge/accounts.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise chat/project collaboration; Enterprise synchronized knowledge access treated separately", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Chats/results share with individuals or workspace/team.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Shared projects combine chats, documents, knowledge and guidelines; user groups control access.", "evidenceIds": [ "nuwacom:nuwacom:projects-20261026", "nuwacom:nuwacom:users-20261026" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "partial", "answer": "Pricing describes real-time collaboration, and chat/project docs describe shared continuation; simultaneous multi-user conversation semantics were not explicitly established.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:chat-20261026" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Sharing an agent shares attached knowledge; shared/default connections use the owner rights. Synced knowledge can reach recipients lacking source access. Recipient source ACLs are not universally rechecked.", "evidenceIds": [ "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:knowledge-20261026" ] } ], "limitations": [ "group_chat: Pricing describes real-time collaboration, and chat/project docs describe shared continuation; simultaneous multi-user conversation semantics were not explicitly established.", "share_permission_boundary: Sharing an agent shares attached knowledge; shared/default connections use the owner rights. Synced knowledge can reach recipients lacking source access. Recipient source ACLs are not universally rechecked." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:projects-20261026", "nuwacom:nuwacom:users-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "dust", "claimId": "dust:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "German and French UI releases are documented alongside English, with remaining English areas.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "October 21, 2026 release adds German; October 16 adds French alongside English US/UK, across product, Frames, extension, Sidekick and Slack/Teams.", "evidenceIds": [ "dust:dust:changelog" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "partial", "answer": "Release notes explicitly leave agent/skill names and instructions in English. German/French naturalness and completeness were not observed; Italian UI was not established.", "evidenceIds": [ "dust:dust:changelog" ] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? The dated locale announcements were checked; Italian UI and a WCAG conformance statement/report were not established.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "partial", "answer": "Admins can set a workspace default language. A complete German admin-screen walkthrough was not observed.", "evidenceIds": [ "dust:dust:changelog" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:changelog" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Account settings document German, English andFrench interfaces; no independent quality/accessibility audit was run.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "partial", "answer": "Preferences explicitly give German, English orFrench as interface-language examples, not an exhaustive list.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "ui_languages: Preferences explicitly give German, English orFrench as interface-language examples, not an exhaustive list.", "dach_language_quality: Are German, French and Italian UIs complete and natural? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "accessibility_statement: Is there a WCAG conformance statement? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "admin_ui_languages: Is the admin interface available in German? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SAML SSO can be enforced; Business offers it from five seats on demand.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "SAML SSO is documented, with Okta, Entra ID and JumpCloud named on pricing. Enterprise marketing also names OIDC; a full provider/protocol matrix was not verified.", "evidenceIds": [ "dust:dust:sso", "dust:dust:pricing", "dust:dust:enterprise" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Business pricing lists SSO for 5+ seats on demand; Enterprise includes it.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "Enforced SAML routes sign-in through the IdP. Specific MFA enforcement behavior was not tested or established in the checked setup guide.", "evidenceIds": [ "dust:dust:sso" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Can the company claim its email domain? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.", "evidenceIds": [] } ], "limitations": [ "No self-serve SSO login test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:sso", "dust:dust:pricing", "dust:dust:enterprise" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-01", "verificationStatus": "sourced", "support": "partial", "answer": "The public security page claims MFA. SAML/OIDC setup is documented, but its eligible Business/Enterprise plan remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise public security description; SSO plan entitlement not established", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "unknown", "answer": "The SSO guide documents SAML 2.0/OIDC, but pricing, Plans and the guide do not establish a named Business/Enterprise entitlement. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "unknown", "answer": "Which plan includes SSO? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "Measures/security pages claim MFA support; an enforceable tenant-level MFA setting or exact IdP policy mapping is not documented.", "evidenceIds": [ "nuwacom:nuwacom:measures-20261026", "nuwacom:nuwacom:security-rev2" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Domain routing is described in the SSO guide, but the eligible plan and domain ownership/account-capture guarantees remain unverified. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "sso_protocols: The SSO guide documents SAML 2.0/OIDC, but pricing, Plans and the guide do not establish a named Business/Enterprise entitlement. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "sso_plan: Which plan includes SSO? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "mfa: Measures/security pages claim MFA support; an enforceable tenant-level MFA setting or exact IdP policy mapping is not documented.", "conditional_access: Do Entra conditional-access policies apply? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "domain_capture: Domain routing is described in the SSO guide, but the eligible plan and domain ownership/account-capture guarantees remain unverified. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": null, "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:measures-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise SCIM and group roles are documented, with specific annual-seat reclaim behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Enterprise for SCIM; seat-management differences stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "SCIM 2.0 creates, updates and deactivates users from an IdP as an Enterprise feature.", "evidenceIds": [ "dust:dust:provision" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "supported", "answer": "Provisioned IdP groups govern Space access and can map to Admin/Manager roles.", "evidenceIds": [ "dust:dust:provision", "dust:dust:spaces" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "unknown", "answer": "Are users created at first login? Provisioning and seat docs were checked. First-login JIT creation and complete leaver-data transfer were not established.", "evidenceIds": [] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "SCIM deactivates users; removal/reassignment affects seats but exact chat/agent/knowledge ownership transfer was not tested.", "evidenceIds": [ "dust:dust:provision", "dust:dust:seats" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Admins assign seat types independent of roles. Unassigned members cannot interact with agents; annual seats return to stock, and already-granted credits can persist to period end.", "evidenceIds": [ "dust:dust:seats" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:provision", "dust:dust:spaces", "dust:dust:seats" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business/Enterprise seat assignment is documented; SCIM/group-sync/JIT entitlements and leaver asset handling remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise seat administration; SSO/SCIM commercial entitlement unverified", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "unknown", "answer": "The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "unknown", "answer": "The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "unknown", "answer": "The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "unknown", "answer": "The security overview assigns identity deactivation to customers who use SCIM, but commercial entitlement and the fate of chats, agents, shared knowledge and connections after removal are not established. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "partial", "answer": "Admins assign/reassign Standard/Premium/Power seats and additional usage; price/billing reclamation on leaver removal is not specified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:usage-20261026" ] } ], "limitations": [ "scim: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "group_sync: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "jit_provisioning: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "deprovisioning: The security overview assigns identity deactivation to customers who use SCIM, but commercial entitlement and the fate of chats, agents, shared knowledge and connections after removal are not established. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "seat_assignment: Admins assign/reassign Standard/Premium/Power seats and additional usage; price/billing reclamation on leaver removal is not specified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust separates Admin, Manager, Member and group-manager permissions and supports restricted knowledge spaces.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Admins control all governance; Managers delegate member/group/usage administration; group managers administer selected groups.", "evidenceIds": [ "dust:dust:governance" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Permissions go to manual or provisioned groups using Everyone, Groups or Admin-only modes. Multiple grants combine additively.", "evidenceIds": [ "dust:dust:governance" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Group controls cover agent/skill creation and publishing, automation charging, billing/security and model ceilings. An exhaustive per-feature toggle matrix for uploads/web/images was not established.", "evidenceIds": [ "dust:dust:governance", "dust:dust:tiers" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Restricted Spaces and Pods separate audiences inside a workspace; separate legal/subsidiary tenant boundaries within one contract were not established.", "evidenceIds": [ "dust:dust:spaces", "dust:dust:pods" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:governance", "dust:dust:tiers", "dust:dust:spaces", "dust:dust:pods" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Role/group permissions and separate workspaces are documented with a contractual affiliate restriction.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "partial", "answer": "Admin, Editor, Reader/Viewer roles, plus superadmin administration references. Admin permissions cannot be restricted; formal delegated custom-admin role design is unspecified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:users-20261026" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Groups drive sharing of chats, documents, projects, agents andknowledge; permission matrices govern role/group access.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "supported", "answer": "Read/Write/Share permissions by role/group for Agents, Workflows, Projects, Skills, Prompts, Orchestrator and content modules; connector/model controls are separate.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:changes-20261026" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Users are invited per workspace and organization SSO applies across them; terms say affiliates are not automatically entitled to use. Multi-entity contracts need separate permission.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:terms" ] } ], "limitations": [ "admin_roles: Admin, Editor, Reader/Viewer roles, plus superadmin administration references. Admin permissions cannot be restricted; formal delegated custom-admin role design is unspecified.", "multi_entity: Users are invited per workspace and organization SSO applies across them; terms say affiliates are not automatically entitled to use. Multi-entity contracts need separate permission." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:users-20261026", "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Consumption analytics has detailed attribution and exports without message content.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "partial", "answer": "Pricing lists usage/adoption reporting; the Analytics guide focuses on credit consumption and attribution rather than a complete active-user adoption scorecard.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:analytics" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "supported", "answer": "Analytics filters/ranks agents, members, groups, models, tools, sources, API keys, skills and Pods. Group attribution may count a member in several groups.", "evidenceIds": [ "dust:dust:analytics" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "Raw CSV consumption export and API analytics export are documented, with workspace enablement and key-scope restrictions.", "evidenceIds": [ "dust:dust:analytics" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Analytics exports omit message content, but contain member/message/conversation identifiers. Pseudonymous or works-council privacy modes were not established.", "evidenceIds": [ "dust:dust:analytics" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:analytics" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admin analytics are aggregated, with model/feature/agent breakdowns and CSV charts.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise workspace analytics; API analytics apply only to enabled API integration module", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Active users, messages, agents, workflows anddocuments with date/day/week/month grouping.", "evidenceIds": [ "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Chat/model/knowledge-search, agent users/messages/model, workflow completion/failure/cancel andAPI calls; group-level breakdown not established.", "evidenceIds": [ "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "Each chart exports aggregated CSV.", "evidenceIds": [ "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Overview says only aggregated/anonymized service statistics and no vendor employee-performance analysis. A customer toggle to restrict individual reporting is not specified.", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026" ] } ], "limitations": [ "breakdowns: Chat/model/knowledge-search, agent users/messages/model, workflow completion/failure/cancel andAPI calls; group-level breakdown not established.", "privacy_modes: Overview says only aggregated/anonymized service statistics and no vendor employee-performance analysis. A customer toggle to restrict individual reporting is not specified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:analytics-20261026", "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Credit plans offer consumption visibility, member limits and plan-specific pooled budgets, with programmatic exceptions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Analytics and Credits show consumed credits by member, group, model, tool and agent. Credits are not assumed to be invoice currency.", "evidenceIds": [ "dust:dust:analytics", "dust:dust:credit-management" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Members have shared-pool spend limits; beta group budgets require Enterprise Pooled. Programmatic monthly and API-key caps are separate.", "evidenceIds": [ "dust:dust:credit-management", "dust:dust:api-keys" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "supported", "answer": "Pool limits/group budgets block further requests; an in-progress message can finish above its starting cap. API calls reject at per-key caps. Optional automatic seat upgrades may increase billed subscriptions.", "evidenceIds": [ "dust:dust:credit-management", "dust:dust:api-keys" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "partial", "answer": "Consumption CSV includes groups and identifiers, but group attribution can duplicate usage and is not a guaranteed invoice-ready cost-center chargeback.", "evidenceIds": [ "dust:dust:analytics" ] } ], "limitations": [ "Group budgets are beta and exclude programmatic usage. No budget fixture test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:analytics", "dust:dust:credit-management", "dust:dust:api-keys" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Seats and additional AI usage act as budgets; costs pause/fallback without automatic overage billing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise Seats and Additional AI Usage; API/automation budget controls apply to enabled modules", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "partial", "answer": "Admins see workspace/per-user consumption, assigned seat type andAdditional AI Usage. Monetary/cost-centre detail is not fully specified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "partial", "answer": "Seat1x/2x/5x allowance and central Additional AI Usage assigned to individuals/use cases. Independent group monetary hard caps are not established.", "evidenceIds": [ "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:pricing-20261026" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "supported", "answer": "High-use notifications; interactive Instant fallback; workflows/API/chatbots pause until approved extra budget or monthly reset.", "evidenceIds": [ "nuwacom:nuwacom:rules-20261026" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? Unknown. No finance-ready cost-centre chargeback export was established; analytics CSV is not necessarily cost allocation. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/ai-usage.md, https://nuwacom.com/en/pricing. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "cost_visibility: Admins see workspace/per-user consumption, assigned seat type andAdditional AI Usage. Monetary/cost-centre detail is not fully specified.", "budgets: Seat1x/2x/5x allowance and central Additional AI Usage assigned to individuals/use cases. Independent group monetary hard caps are not established.", "chargeback: Can costs be exported per cost centre? Unknown. No finance-ready cost-centre chargeback export was established; analytics CSV is not necessarily cost allocation. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/ai-usage.md, https://nuwacom.com/en/pricing. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has documented event logs and SIEM delivery; content logging and legal hold remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web", "api" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Enterprise", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "api", "name": "Dust APIs and MCP server", "type": "api" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Enterprise Audit Logs record significant admin/security, user, API-key, system and tool events with timestamps, targets and actor metadata.", "evidenceIds": [ "dust:dust:audit" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "unknown", "answer": "Can prompts and answers be retained for compliance, and is it configurable? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.", "evidenceIds": [] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "CSV export and continuous destinations include Datadog, Splunk, S3, GCS and custom HTTPS.", "evidenceIds": [ "dust:dust:audit" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Enterprise marketing states 365-day audit retention; no underlying report/contract or configurable retention details were retrieved.", "evidenceIds": [ "dust:dust:enterprise" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:audit", "dust:dust:enterprise" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Vendor documents audit/access logs and exportable interactions; compliance retention controls remain incomplete.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "partial", "answer": "Security site promises timestamped, user-attributed interaction audit logs; overview calls audit logs tamper-resistant. Complete admin event taxonomy/integrity implementation was not verified.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:overview-rev2" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "partial", "answer": "User prompts/chats and interaction logs are stored; specific configurable full-content compliance archive/legal hold is not established.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:security-rev2" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "partial", "answer": "Security site says audit data exportable for auditing/reporting; no SIEM stream protocol/API setup was established.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? Unknown. No eDiscovery or legal-hold interface was established.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Overview sets audit/access logs30–90 days then deletion; which plan/configuration chooses each duration is unspecified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] } ], "limitations": [ "admin_events: Security site promises timestamped, user-attributed interaction audit logs; overview calls audit logs tamper-resistant. Complete admin event taxonomy/integrity implementation was not verified.", "content_logging: User prompts/chats and interaction logs are stored; specific configurable full-content compliance archive/legal hold is not established.", "siem_export: Security site says audit data exportable for auditing/reporting; no SIEM stream protocol/API setup was established.", "ediscovery: Are eDiscovery and legal hold supported? Unknown. No eDiscovery or legal-hold interface was established.", "log_retention: Overview sets audit/access logs30–90 days then deletion; which plan/configuration chooses each duration is unspecified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:pricing-rev2" ] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise open-beta Privacy Mode reversibly masks personal data before external inference.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Enterprise Privacy Mode module, customer-success enablement required; open beta documented2026-09-21", "addOns": [ "Enterprise Privacy Mode; commercial terms after introductory access unknown" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "partial", "answer": "Names, email, phone, identifiers andfinancial/contact attributes in chat input anduploaded documents; IBAN is a settings example. Detection accuracy/AHV was not tested.", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2", "nuwacom:nuwacom:settings-rev2" ] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "supported", "answer": "Neutral placeholders replace clear text, protected internal mapping restores responses. This is reversible pseudonymization; no block-on-hit behavior is documented.", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "partial", "answer": "Documentation mentions configurable attributes but no self-service regex/custom dictionary syntax or exact administrator controls.", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2" ] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "unknown", "answer": "Does it integrate with an existing DLP product? Unknown. No Microsoft Purview/third-party DLP integration or AHV/IBAN bounded fixture was established.", "evidenceIds": [] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "partial", "answer": "A locally operated detection model runs inside controlled nuwacom environment before external LLM transmission. Physical site per deployment is not specified.", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2" ] } ], "limitations": [ "The dated security overview explicitly says open beta. The undated pricing list is an entitlement listing, not a general-availability announcement. No GA finding is made." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2", "nuwacom:nuwacom:settings-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:pricing-rev2" ] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "dust", "claimId": "dust:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents have persistent instructions and workspace governance; broad enforced content-policy administration is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "partial", "answer": "Admins/builders configure agent instructions; an enforced single organization-wide instruction applied to every agent/message was not established.", "evidenceIds": [ "dust:dust:builder", "dust:dust:governance" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Image Generation documents NSFW/celebrity safety filtering. Custom organization-wide topic/content rules were not established.", "evidenceIds": [ "dust:dust:images" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:governance", "dust:dust:images" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Workspace guidelines/Voices shape content, while stricter policy acceptance/enforcement is unspecified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise model/feature controls; Enterprise-only Privacy Mode in open beta with customer-success enablement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "partial", "answer": "Markdown workspace Guidelines apply to responses, with project/agent/style layers. Agent/system instructions and Tone of Voice can take precedence, so this is not a guaranteed immutable safety policy.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:policy-20261026" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Business/Enterprise model and feature controls are documented. Privacy Mode requires Enterprise and customer-success enablement, and is described as open beta. Organization-wide configurable topical/content-safety filters remain unverified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:pii-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:overview-20261026" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "org_instructions: Markdown workspace Guidelines apply to responses, with project/agent/style layers. Agent/system instructions and Tone of Voice can take precedence, so this is not a guaranteed immutable safety policy.", "usage_notice: Can users be required to accept a usage policy? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "content_filters: Business/Enterprise model and feature controls are documented. Privacy Mode requires Enterprise and customer-success enablement, and is described as open beta. Organization-wide configurable topical/content-safety filters remain unverified.", "violation_reporting: Are policy hits visible to admins? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:policy-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:pii-20261026", "nuwacom:nuwacom:overview-20261026" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "EU workspace and EU model controls are distinct from general hosting and global subprocessing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Pricing/security advertise EU or US workspace hosting. Exact cloud provider, storage country and index location were not established.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:security" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "EU credit-priced workspaces using Dust-hosted models can enable EU-hosted models only after all active agents comply. BYOK is outside this setting; not every model is eligible.", "evidenceIds": [ "dust:dust:eu-models" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "The controller privacy policy permits non-EEA access/processing including the US; it does not establish customer-content support access by staff country.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "supported", "answer": "Business and Enterprise list EU/US residency; EU-only model restrictions additionally require EU region and credit pricing with Dust model hosting.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:eu-models" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:security", "dust:dust:eu-models", "dust:dust:privacy" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business stores platform content in Azure EU; Enterprise may select Germany STACKIT. Inference location depends on an explicitly configured model allowlist; detailed backup/log mapping remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Azure EU storage; Enterprise selectable STACKIT Germany; explicitly configured EU model routes only for EU-only inference", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Customer data at rest in Azure EU, or customer-selected STACKIT eu01 Germany under order form. Separate chat/file/index sites are not itemized.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Inference follows the enabled model route, not the platform storage region. The model table contains EU, US and Global routes. Administrators can centrally allow only EEA-hosted models and disable other regions. No unconfigured-default EU-only processing claim is made.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:models-rev2", "nuwacom:nuwacom:settings-rev2" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Unknown detailed backup/log geography for a particular contract. Public documents agree on EU backups but differ between same-region zone redundancy and a physically separate Azure location. Exact region, site, telemetry and support mapping was not established.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Technical support access only on customer instruction/request and logged, per overview. Staff access geography was not specified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Unknown. No Swiss full-platform hosting option or staff/telemetry-residency matrix was established.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Business platform storage is Azure Europe; Enterprise can order Germany STACKIT eu01. EU-only inference requires an explicit EEA model allowlist. The image default is unknown and global/US routes remain possible unless disabled.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:settings-rev2", "nuwacom:nuwacom:models-rev2", "nuwacom:nuwacom:plans-rev2" ] } ], "limitations": [ "storage_region: Customer data at rest in Azure EU, or customer-selected STACKIT eu01 Germany under order form. Separate chat/file/index sites are not itemized.", "inference_region: Inference follows the enabled model route, not the platform storage region. The model table contains EU, US and Global routes. Administrators can centrally allow only EEA-hosted models and disable other regions. No unconfigured-default EU-only processing claim is made.", "backups_logs_region: Unknown detailed backup/log geography for a particular contract. Public documents agree on EU backups but differ between same-region zone redundancy and a physically separate Azure location. Exact region, site, telemetry and support mapping was not established.", "support_access_region: Technical support access only on customer instruction/request and logged, per overview. Staff access geography was not specified.", "swiss_hosting: Is Swiss hosting available? Unknown. No Swiss full-platform hosting option or staff/telemetry-residency matrix was established.", "residency_plan: Business platform storage is Azure Europe; Enterprise can order Germany STACKIT eu01. EU-only inference requires an explicit EEA model allowlist. The image default is unknown and global/US routes remain possible unless disabled." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:models-rev2", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:settings-rev2", "nuwacom:nuwacom:plans-rev2" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Hosted Business and Enterprise single-tenant offers are public; supported customer-operated whole-platform modes are unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web", "enterprise-single" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": null, "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "enterprise-single", "name": "Dust Enterprise single-tenant deployment", "type": "managed-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "partial", "answer": "Business is a self-serve hosted workspace; exact shared-infrastructure isolation architecture is not documented in the checked pages.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:privacy" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "supported", "answer": "Enterprise pricing advertises single-tenant deployment. Numerical seat/spend minimum, supported countries and operating terms were not established.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Can it run in the customer's own cloud account, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "Business/Enterprise packaging differs in connectors, MCP, Spaces, APIs and governance. No customer-operated hosting feature-parity contract was established.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:privacy" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Deployment thresholds are1000 dedicated,2000 own cloud and4000 on-premise, distinct from 20-user Enterprise entry.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "self-managed" ], "version": "Public documentation checked 2026-10-21", "plan": "Business shared Azure EU; quoted Enterprise for STACKIT and custom deployment at1000/2000/4000-user thresholds", "addOns": [ "Dedicated/own-cloud/on-premise quotation required" ], "deploymentMode": null, "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "self-managed", "name": "nuwacom Self-Managed Hosting", "type": "self-hosted-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "partial", "answer": "Business shared SaaS runs in Azure EU. Enterprise can select Germany STACKIT. The generic all-plans shared-SaaS statement is not used to promise STACKIT on Business.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:plans-20261026" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "supported", "answer": "Dedicated isolated single-tenant from 1000 users.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "partial", "answer": "Bring Your Own Cloud in customer cloud environment from 2000 users. Public infrastructure/operator matrix not specified.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2" ] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "partial", "answer": "Whole-platform Kubernetes/on-own-infrastructure from 4000 users; Enterprise Self-Managed Hosting rents platform in customer environment.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:enterprise-20261026" ] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Unknown. No air-gapped operational mode or detailed external dependency matrix was established. Search on 2026-10-26: https://nuwacom.com/en/secure-ai-for-business, https://nuwacom.com/en/enterprise-terms-of-service, https://docs.nuwacom.ai/en/sso-and-usersync.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "The SSO/UserSync configuration guide supports multi-tenant app.nuwacom.ai/app-de.nuwacom.ai only. Single-tenant SSO uses a custom arrangement. Enterprise Self-Managed customers operate and secure their deployment; the hosted Enterprise SLA excludes Self-Managed. Full mode parity is unverified.", "evidenceIds": [ "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:enterprise-20261026" ] } ], "limitations": [ "multi_tenant_saas: Business shared SaaS runs in Azure EU. Enterprise can select Germany STACKIT. The generic all-plans shared-SaaS statement is not used to promise STACKIT on Business.", "customer_cloud: Bring Your Own Cloud in customer cloud environment from 2000 users. Public infrastructure/operator matrix not specified.", "on_premise: Whole-platform Kubernetes/on-own-infrastructure from 4000 users; Enterprise Self-Managed Hosting rents platform in customer environment.", "air_gapped: Can it run without internet access? Unknown. No air-gapped operational mode or detailed external dependency matrix was established. Search on 2026-10-26: https://nuwacom.com/en/secure-ai-for-business, https://nuwacom.com/en/enterprise-terms-of-service, https://docs.nuwacom.ai/en/sso-and-usersync.md. No additional scoped evidence established this answer.", "mode_feature_gaps: The SSO/UserSync configuration guide supports multi-tenant app.nuwacom.ai/app-de.nuwacom.ai only. Single-tenant SSO uses a custom arrangement. Enterprise Self-Managed customers operate and secure their deployment; the hosted Enterprise SLA excludes Self-Managed. Full mode parity is unverified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:enterprise-20261026", "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:plans-20261026" ] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust publishes no-training and provider-retention claims; the customer DPA was not retrieved.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "partial", "answer": "The security page claims customer data is never used for model training. This remains vendor-claimed because no customer DPA/contract clause was retrieved.", "evidenceIds": [ "dust:dust:security" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "The privacy policy names OpenAI, Anthropic, Mistral, Google and Fireworks as prohibited from training on customer/personal content; BYOK arrangements need separate confirmation.", "evidenceIds": [ "dust:dust:training-policy" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "The policy states providers do not log Customer Content for human review or save it to disk. Exception/abuse-retention periods were not established from customer contracts.", "evidenceIds": [ "dust:dust:training-policy" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Security and privacy pages assert provider zero retention, but applicable plan/model exceptions were not contract-verified.", "evidenceIds": [ "dust:dust:security", "dust:dust:training-policy" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "The published policy says listed providers do not log Customer Content for human review. This is a vendor assertion, not an independently reviewed model-provider contract.", "evidenceIds": [ "dust:dust:training-policy" ] } ], "limitations": [ "Controller privacy-policy scope is distinct from processor DPA coverage." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:security", "dust:dust:training-policy" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "No vendor/provider general model training is promised; route-specific retention and abuse review are not fully published.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "partial", "answer": "Overview excludes using customer data to train general AI models or for own content analysis. Terms allow anonymized service-improvement data and a broad service-purpose data licence; do not confuse it with a general-model training right.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:terms" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Overview and measures exclude provider model training under nuwacom processor contracts. Full individual provider contract texts were not verified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:measures-rev2" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Overview excludes permanent model-provider storage but gives no per-provider temporary/abuse-monitoring duration or model exceptions.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "unknown", "answer": "Is zero data retention available, and on which plan? Unknown. Zero-retention eligibility/duration and abuse-monitoring exceptions per model/provider are not established by no-training or no-permanent-storage statements.", "evidenceIds": [] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "Unknown provider/model-specific human-review exceptions. A no-training statement and a broad no-provider-access statement do not establish an abuse/security review policy for every inference route.", "evidenceIds": [] } ], "limitations": [ "vendor_training: Overview excludes using customer data to train general AI models or for own content analysis. Terms allow anonymized service-improvement data and a broad service-purpose data licence; do not confuse it with a general-model training right.", "provider_training: Overview and measures exclude provider model training under nuwacom processor contracts. Full individual provider contract texts were not verified.", "provider_retention: Overview excludes permanent model-provider storage but gives no per-provider temporary/abuse-monitoring duration or model exceptions.", "zero_retention: Is zero data retention available, and on which plan? Unknown. Zero-retention eligibility/duration and abuse-monitoring exceptions per model/provider are not established by no-training or no-permanent-storage statements.", "human_review: Unknown provider/model-specific human-review exceptions. A no-training statement and a broad no-provider-access statement do not establish an abuse/security review policy for every inference route." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Some user deletion and memory retention behavior is documented; tenant-wide retention schedules remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Agent memories persist until manually deleted. This does not define default retention for all conversations, files, indexes or logs.", "evidenceIds": [ "dust:dust:memory" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "partial", "answer": "Enterprise pricing offers custom data retention; periods, deletion mechanics and exceptions were not retrieved.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Users can delete conversations and agent memories. Backup erasure timing and all attached-file deletion behavior were not established.", "evidenceIds": [ "dust:dust:delete-chat", "dust:dust:memory" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "unknown", "answer": "What is deleted at contract end, and when? Conversation/memory docs, Enterprise pricing and unreadable legal entry points were checked. Contract-end erasure timing and complete storage/index/log retention defaults remain unknown.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:memory", "dust:dust:pricing", "dust:dust:delete-chat" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Published DPA requires customer-data deletion30days after end and backup deletion within90days; persistent-chat/file defaults remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise published DPA contractual deletion schedule; runtime defaults excluded", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "unknown", "answer": "Unknown applicable default for persistent chats/files. The September21 overview describes30-day rolling data,12-month snapshots and30-90-day backups without a contract/runtime mapping; these are not asserted as a coherent platform policy. Search on 2026-10-26: https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/admin/api/introduction.md, https://nuwacom.com/en/data-processing-agreement. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "partial", "answer": "Meeting transcript retention is customer-configured; a universal chat/file retention policy setting and range are not established.", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "The data-security overview says deleted meeting transcripts are removed from active systems and backups within 30 days. The Assets DELETE endpoint documents file/embedding deletion, but its plan eligibility is unknown, so no Business/Enterprise Assets entitlement or universal chat deletion guarantee is asserted.", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "supported", "answer": "DPA section9 requires deletion of customer data/copies30days after the agreement ends and deletion of backup copies no later than90days. Legal proof-of-processing documentation may remain under applicable retention periods. This states the published contract obligation, not an independently tested deletion result.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2" ] } ], "limitations": [ "default_retention: Unknown applicable default for persistent chats/files. The September21 overview describes30-day rolling data,12-month snapshots and30-90-day backups without a contract/runtime mapping; these are not asserted as a coherent platform policy. Search on 2026-10-26: https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/admin/api/introduction.md, https://nuwacom.com/en/data-processing-agreement. No additional scoped evidence established this answer.", "admin_retention: Meeting transcript retention is customer-configured; a universal chat/file retention policy setting and range are not established.", "user_deletion: The data-security overview says deleted meeting transcripts are removed from active systems and backups within 30 days. The Assets DELETE endpoint documents file/embedding deletion, but its plan eligibility is unknown, so no Business/Enterprise Assets entitlement or universal chat deletion guarantee is asserted." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:api-20261026", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:asset-delete-20261026" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust identifies a French operating entity; customer subprocessor inventory and notice rules remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "unknown", "answer": "Is a dated sub-processor list published? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.", "evidenceIds": [] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "Which countries do sub-processors operate in? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.", "evidenceIds": [] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "unknown", "answer": "Are customers notified of sub-processor changes? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.", "evidenceIds": [] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "The public policy identifies Permutation Labs at a Paris, France address. A separate parent company or controlling entity was not established.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "partial", "answer": "For its controller processing, the privacy policy describes adequacy or EU SCC safeguards for non-EU transfers, including the US. Customer processor transfer terms were not retrieved.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "partial", "answer": "The controller policy allows legally required disclosure to authorities; a dedicated government-request transparency policy for customer content was not established.", "evidenceIds": [ "dust:dust:privacy" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:privacy" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Subprocessor register is linked through client-rendered Trust Center; contracts disclose transfer and change rules.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "DPA/overview point to current Trust Center register with location/service/transfer basis; the retrieved HTML provided no usable list, so its date/completeness was not verified.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:trust" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "partial", "answer": "Azure EU andSTACKIT Germany hosting are named; model/connector provider brands are known, but the legal subprocessor entities, countries and support subprocessors were not verified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:models-rev2" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA section 10 provides general notice of subprocessor changes and 15 days after receipt to object on reasonable data-protection grounds, without a minimum lead time in that clause. For restricted transfers under SCC Module 2, DPA section 7.4 specifies 15 days of prior notice of subprocessor changes.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Germany Enterprise customers contract nuwacom GmbH, Koblenz; all others nuwacom Sàrl, Luxembourg. Ultimate ownership/parent chain not established.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "EEA processing default; permitted non-EEA needs controller instruction/safeguards, EU SCC Module 2 or adequacy/DPF. Swiss/UK modifications are described.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:overview-rev2" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "Is there a published government-access or transparency policy? Unknown. No separately verified government-access/transparency policy or complete current named processor register was obtained.", "evidenceIds": [] } ], "limitations": [ "subprocessor_list: DPA/overview point to current Trust Center register with location/service/transfer basis; the retrieved HTML provided no usable list, so its date/completeness was not verified.", "subprocessor_countries: Azure EU andSTACKIT Germany hosting are named; model/connector provider brands are known, but the legal subprocessor entities, countries and support subprocessors were not verified.", "parent_jurisdiction: Germany Enterprise customers contract nuwacom GmbH, Koblenz; all others nuwacom Sàrl, Luxembourg. Ultimate ownership/parent chain not established.", "government_access_policy: Is there a published government-access or transparency policy? Unknown. No separately verified government-access/transparency policy or complete current named processor register was obtained.", "change_notification: Section 10 specifies no minimum lead time; section 7.4 provides 15 days of prior notice for SCC Module 2 restricted transfers." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:trust", "nuwacom:nuwacom:models-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise offers custom MSA/DPA terms, while the underlying legal materials were inaccessible.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Enterprise pricing explicitly offers custom MSA/DPA terms. The form, sign-up incorporation and negotiability boundaries were not inspected.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "Marketing and privacy materials reference GDPR; explicit Swiss revDSG coverage in the customer DPA was not established.", "evidenceIds": [ "dust:dust:security", "dust:dust:privacy" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "unknown", "answer": "Which law and court govern the contract? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.", "evidenceIds": [] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "unknown", "answer": "Is EU AI Act documentation provided? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.", "evidenceIds": [] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Security marketing says the service enables HIPAA compliance. A BAA, FINMA or banking-secrecy outsourcing pack was not retrieved.", "evidenceIds": [ "dust:dust:security" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:security", "dust:dust:privacy" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Published DPA and terms provide GDPR/Swiss references and agreement priorities. The sensitive-data restriction cited here is meeting-specific; regulated-workload permissions require separate contract evidence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Public DPA forms part of terms, with written instructions and order-form priority; individualized negotiability not promised.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:terms" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "GDPR, UK GDPR and Swiss data protection included, but DPA definition still cites Swiss Federal Act 1992 rather than expressly confirming revised DSG; current Swiss coverage needs review.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "partial", "answer": "General/DPA Luxembourg law and Luxembourg City courts; Enterprise terms identify German entity customers with German law/court at company seat. Exact order/work order controls.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:enterprise" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "Public AI Act article/webinars; terms prohibit high-risk AI use absent written agreement. No product conformity/technical compliance pack verified.", "evidenceIds": [ "nuwacom:nuwacom:ai-act", "nuwacom:nuwacom:webinars", "nuwacom:nuwacom:terms" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Enterprise publicly offers DORA and §203 supplementary documentation. DPA Appendix1 restricts sensitive-data processing in the meeting-recording/transcription subsection; this is not treated as a universal platform prohibition. Specific regulated-workload permissions and any supplementary agreement remain unverified; no FINMA attestation established.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:secrecy-announcement", "nuwacom:nuwacom:dpa-rev2" ] } ], "limitations": [ "dpa: Public DPA forms part of terms, with written instructions and order-form priority; individualized negotiability not promised.", "revdsg_gdpr: GDPR, UK GDPR and Swiss data protection included, but DPA definition still cites Swiss Federal Act 1992 rather than expressly confirming revised DSG; current Swiss coverage needs review.", "governing_law: General/DPA Luxembourg law and Luxembourg City courts; Enterprise terms identify German entity customers with German law/court at company seat. Exact order/work order controls.", "ai_act_materials: Public AI Act article/webinars; terms prohibit high-risk AI use absent written agreement. No product conformity/technical compliance pack verified.", "sector_materials: Enterprise publicly offers DORA and §203 supplementary documentation. DPA Appendix1 restricts sensitive-data processing in the meeting-recording/transcription subsection; this is not treated as a universal platform prohibition. Specific regulated-workload permissions and any supplementary agreement remain unverified; no FINMA attestation established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise", "nuwacom:nuwacom:ai-act", "nuwacom:nuwacom:webinars", "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:secrecy-announcement" ] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SOC 2 Type II is claimed publicly, without a verified report or certificate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "unknown", "answer": "ISO 27001 with scope and validity? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "Dust security/pricing claim SOC 2 Type II. Auditor, reporting period and exact service scope were not verified.", "evidenceIds": [ "dust:dust:security", "dust:dust:pricing" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "unknown", "answer": "Which other certificates (27701, 42001, TISAX)? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "The security page directs customers to trust.dust.com; underlying reports were not accessible in this public source pass.", "evidenceIds": [ "dust:dust:security" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "unknown", "answer": "Are independent penetration test summaries available? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:security", "dust:dust:pricing" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ISO certification is vendor-claimed; certificate scope, expiry and other report coverage were not verified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Overview claims ISO/IEC 27001:2022, SOCOTEC,27 October 2025. Without accessible certificate scope/expiry this is not certificate-verified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "unknown", "answer": "Unknown product-specific SOC2 TypeII status, report period and scope. The current public Measures page links general Azure/AWS compliance material but supplies no nuwacom SOC2 report; infrastructure references are not a product attestation.", "evidenceIds": [] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "partial", "answer": "Security site says aligned with BSI C5 and displays badge; no dated nuwacom attestation/type/scope was obtained.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2" ] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "unknown", "answer": "Which other certificates (27701, 42001, TISAX)? Unknown. No ISO 27701/42001/TISAX certificate or verified product-specificSOC 2/C5 period/scope was established.", "evidenceIds": [] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "Trust Center is the linked location for certification/TOM information, but the public HTML did not expose reports. NDA/access requirements not verified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:trust" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "Overview says annual pentests, security site says independent OWASP Top 10/LLM Top 10 testing; actual report/summary not obtained.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:security-rev2" ] } ], "limitations": [ "iso_27001: Overview claims ISO/IEC 27001:2022, SOCOTEC,27 October 2025. Without accessible certificate scope/expiry this is not certificate-verified.", "soc2: Measures refer to SOC 2-certified data centres, not a verified nuwacom SOC 2 Type II report. Vendor-specific type/period/service unknown.", "c5: Security site says aligned with BSI C5 and displays badge; no dated nuwacom attestation/type/scope was obtained.", "other_certifications: Which other certificates (27701, 42001, TISAX)? Unknown. No ISO 27701/42001/TISAX certificate or verified product-specificSOC 2/C5 period/scope was established.", "report_access: Trust Center is the linked location for certification/TOM information, but the public HTML did not expose reports. NDA/access requirements not verified.", "pentest: Overview says annual pentests, security site says independent OWASP Top 10/LLM Top 10 testing; actual report/summary not obtained.", "soc2: No product attestation is inferred from general cloud-infrastructure compliance links." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:trust", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust claims AES-256/TLS and advertises Enterprise single tenancy; customer key custody is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "The security page states AES-256 at rest and TLS in transit; this is a vendor claim.", "evidenceIds": [ "dust:dust:security" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "unknown", "answer": "Can the customer manage or hold the keys? Security, pricing and network/MCP docs were checked. Customer-managed/held data-encryption keys and key-location guarantees were not established. Provider API BYOK is not encryption-key custody.", "evidenceIds": [] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Custom MCP servers can restrict access and use documented static egress on verified domains. This is tool connectivity, not proof of private connectivity to the whole service.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "partial", "answer": "Enterprise offers single tenancy; shared Business tenancy and lower-level isolation mechanics were not established.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:security", "dust:dust:tools", "dust:dust:pricing" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared SaaS documents encryption and logical tenant separation; dedicated hardware is outside the shared-plan finding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise multi-tenant SaaS encryption and logical isolation; dedicated hardware not claimed for shared plans", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "AES256 at rest; TLS 1.2/1.3 in transit. Algorithms are documented claims, not independent cryptographic audit.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "unknown", "answer": "Can the customer manage or hold the keys? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.", "evidenceIds": [] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "unknown", "answer": "Is private connectivity or IP restriction available? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.", "evidenceIds": [] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "partial", "answer": "The security overview describes a logically segregated tenant with row-level security, and the public security page confirms strict tenant separation. These are the scoped shared-SaaS controls. A separate dedicated deployment is advertised from1000users; no exclusive hardware promise is inferred for Business.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:security-rev2" ] } ], "limitations": [ "customer_managed_keys: Can the customer manage or hold the keys? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.", "private_networking: Is private connectivity or IP restriction available? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.", "tenant_isolation: The security overview describes a logically segregated tenant with row-level security, and the public security page confirms strict tenant separation. These are the scoped shared-SaaS controls. A separate dedicated deployment is advertised from1000users; no exclusive hardware promise is inferred for Business." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "dust", "claimId": "dust:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public personnel/model handling statements exist; an explicit professional-secrecy contract and subprocessor flow-down remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Dust Business/Enterprise public policy; Enterprise and BYOK routes differ", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "EU/US storage and provider routes; no DE/CH-specific secrecy contract verified", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "The public security and platform privacy pages do not establish a signed §203 StGB/Art321 StGB professional-secrecy undertaking covering Dust staff. The Terms/Policies link did not expose readable contractual text in this pass.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "The privacy policy describes service-provider data-protection agreements and model no-training/retention conditions, but no dedicated professional-secrecy undertaking or its binding subprocessor flow-down was retrieved.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "No publicly documented German/Swiss professional-secrecy-specific plan or paid add-on was established. Enterprise single-tenancy/EU model options are not treated as such a contractual undertaking.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "The platform privacy policy limits personnel access to authorized staff and says customer context is processed by selected foundation-model providers; it asserts no provider disk retention/human-review logging. This vendor statement does not establish the complete customer-content plaintext access matrix, support countries, private contracts or every BYOK/MCP/tool route.", "evidenceIds": [ "dust:dust:privacy", "dust:dust:training-policy", "dust:dust:eu-models" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Reviewed public security, privacy, EU-hosted model documentation and Enterprise plan scope plus targeted first-party secrecy search. Trust Center content was not available and Terms/Policies routed to unreadable external content. No public §203/Art321 template or professional-body guidance was retrieved.", "evidenceIds": [] } ], "limitations": [ "No-training, ZDR marketing/policy assertions, EU hosting and a general privacy policy do not establish a professional-secrecy undertaking.", "No legal suitability or compliance conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:privacy", "dust:dust:training-policy", "dust:dust:eu-models" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise advertises §203 supplementary secrecy documentation; the signed agreement and downstream flow-down clauses remain inaccessible in this pass.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked2026-10-21", "plan": "Quoted Enterprise from20users; separate §203 supplementary agreement, contract-dependent", "addOns": [ "Enterprise professional-secrecy addendum; fee and executed terms unknown" ], "deploymentMode": "multi-tenant-saas", "region": "Germany/EU platform; model route and deployment exceptions apply", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "partial", "answer": "June19 announcement and September21 security overview offer a separate §203 agreement for professional secrecy holders. Full template/signed staff obligations and SwissArt321 wording were not retrieved.", "evidenceIds": [ "nuwacom:nuwacom:secrecy-announcement", "nuwacom:nuwacom:overview-rev2" ] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Does the undertaking extend to its sub-processors, and is that documented? Unknown. subprocessor_coverage:Actual §203 addendum and downstream undertaking texts were not retrieved from client-rendered Trust Center. Staff clause details,SwissArt321 coverage and agreement-specific access restrictions remain unknown. Ordinary DPA confidentiality is not treated as proof of professional-secrecy flow-down.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "partial", "answer": "Current pricing places §203/confidentiality compliance in quoted Enterprise,starting20 users. Agreement is separately described; no standalone add-on fee is published.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:secrecy-announcement" ] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "The security overview limits vendor support access to customer-requested, logged support. Optional Enterprise Privacy Mode is documented as open beta. These ordinary operating controls do not establish the separate secrecy agreement's plaintext restrictions or downstream model-provider obligations.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:pii-rev2" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "partial", "answer": "Public dated §203 announcement and overview link the agreement through TrustCenter. Actual agreement text,provider undertakings and Swiss professional-body guidance were not retrieved.", "evidenceIds": [ "nuwacom:nuwacom:secrecy-announcement", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:trust" ] } ], "limitations": [ "secrecy_undertaking: June19 announcement and September21 security overview offer a separate §203 agreement for professional secrecy holders. Full template/signed staff obligations and SwissArt321 wording were not retrieved.", "subprocessor_coverage: Does the undertaking extend to its sub-processors, and is that documented? Unknown. subprocessor_coverage:Actual §203 addendum and downstream undertaking texts were not retrieved from client-rendered Trust Center. Staff clause details,SwissArt321 coverage and agreement-specific access restrictions remain unknown. Ordinary DPA confidentiality is not treated as proof of professional-secrecy flow-down.", "secrecy_offering: Current pricing places §203/confidentiality compliance in quoted Enterprise,starting20 users. Agreement is separately described; no standalone add-on fee is published.", "content_access: The security overview limits vendor support access to customer-requested, logged support. Optional Enterprise Privacy Mode is documented as open beta. These ordinary operating controls do not establish the separate secrecy agreement's plaintext restrictions or downstream model-provider obligations.", "secrecy_documentation: Public dated §203 announcement and overview link the agreement through TrustCenter. Actual agreement text,provider undertakings and Swiss professional-body guidance were not retrieved." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:secrecy-announcement", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:pii-rev2", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:trust", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business seat prices are public; only the documented prepaid route is described here, while conflicting Business overage eligibility remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business Free/Pro/Max seat list pricing; Enterprise quoted pool and programmatic contracts are separate", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "partial", "answer": "Business publishes per-seat subscriptions and included credits. Detailed Credit management describes prepaid Business top-ups and Enterprise PAYG; pricing FAQ separately describes enabled Business workspace overage, so Business post-allocation billing eligibility is unverified.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:credit-management" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "As retrieved 2026-10-21, ex-VAT Business Free is EUR 0; Pro EUR 30/month or EUR 24/month annually; Max EUR 150/month or EUR 120/month annually. Enterprise is quote-only.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "Free has 500 lifetime credits, Pro 8,000/month and Max 40,000/month. Monthly credits do not roll over; Workspace seats draw from a contracted pool.", "evidenceIds": [ "dust:dust:credits", "dust:dust:seats" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Business limits include three connectors, five remote MCP servers and five Spaces. Enterprise adds unlimited connector/MCP packaging, SCIM, audit, retention and support. Individual add-on tariffs are not published.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "unknown", "answer": "Effective Business post-allocation billing is unknown: current pricing FAQ allows Pro/Max workspace overage, while Credit management reserves PAYG for Enterprise and describes prepaid Business top-ups. The USD0.01/credit Business programmatic rate does not resolve whether interactive overage is PAYG or prepaid. No account/contract test resolved this.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Do not present Business PAYG as established; retain list seat prices separately from the unresolved overage route." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:credit-management", "dust:dust:credits", "dust:dust:seats" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Annual Business list prices are EUR25/49/99 per seat, with relative usage and quoted Enterprise/extras.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Per named user per month by Standard, Premium or Power seat type within Business or Enterprise; optional central AI budget.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:plans-20261026" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "As of 2026-10-21: Business Standard EUR25, Premium EUR49, Power EUR99 per user/month billed annually, excluding VAT under terms. Enterprise quote-only from 20 users. Monthly option advertises16% annual discount; exact monthly tariffs were not verified.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:terms" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Standard1x, Premium2x, Power5x relative monthly AI usage; same features within a plan. Business modules are included; absolute usage allowance is unpublished.", "evidenceIds": [ "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:plans-20261026" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Enterprise adds automated knowledge sync, Privacy Mode, custom integrations, onboarding and SLA. Additional AI Usage can be purchased separately in annual packages listed by Plans from EUR1500 through EUR48000 or individual arrangements; package allowance conversion and contractual entitlement remain unknown. Privacy Mode introductory access requires Enterprise customer-success enablement.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:plans-20261026", "nuwacom:nuwacom:pii-20261026" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "No automatic additional spend is incurred without approved purchases. Chat falls back to the configured Auto Mode Instant model when included use is exhausted; workflows/external chatbots/API pause at budget. Additional AI Usage package prices do not disclose per-token conversion, so a workload tariff is not verified.", "evidenceIds": [ "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:plans-20261026", "nuwacom:nuwacom:rules-20261026" ] } ], "limitations": [ "list_prices: As of 2026-10-21: Business Standard EUR25, Premium EUR49, Power EUR99 per user/month billed annually, excluding VAT under terms. Enterprise quote-only from 20 users. Monthly option advertises16% annual discount; exact monthly tariffs were not verified.", "included_usage: Standard1x, Premium2x, Power5x relative monthly AI usage; same features within a plan. Business modules are included; absolute usage allowance is unpublished.", "add_ons: Enterprise adds automated knowledge sync, Privacy Mode, custom integrations, onboarding and SLA. Additional AI Usage can be purchased separately in annual packages listed by Plans from EUR1500 through EUR48000 or individual arrangements; package allowance conversion and contractual entitlement remain unknown. Privacy Mode introductory access requires Enterprise customer-success enablement.", "overage: No automatic additional spend is incurred without approved purchases. Chat falls back to the configured Auto Mode Instant model when included use is exhausted; workflows/external chatbots/API pause at budget. Additional AI Usage package prices do not disclose per-token conversion, so a workload tariff is not verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:plans-20261026", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:pii-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:model-web", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21 apply; all three target seat counts require unpriced Enterprise terms.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "unknown", "answer": "Year-one cost at 200 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.", "evidenceIds": [] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "Year-one cost at 1,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.", "evidenceIds": [] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "Year-one cost at 5,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.", "evidenceIds": [] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "supported", "answer": "Consumption adds token and action credits, including sub-agent work. Programmatic use and Enterprise PAYG draw from workspace pools separately from personal seat allocations.", "evidenceIds": [ "dust:dust:credits", "dust:dust:credit-management" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Business is scoped to 100 people, so 200/1,000/5,000 seat Enterprise fees, committed pool and PAYG tariffs are unknown. The default Standard auto list is published, but a complete token-to-credit tariff is not, so no proxy replaces vendor-billed usage.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:models", "dust:dust:credits" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:credits", "dust:dust:credit-management", "dust:dust:pricing", "dust:dust:models", "dust:dust:fx-ecb" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared v1.4 costs use Business Standard seat floors plus unknown workload/Enterprise components at each requested size.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [ "No automatic Premium/Power allocation; optional features and extra AI budget unpriced" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 200 users: from EUR60000.00 / CHF55422.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:rules-rev2", "nuwacom:nuwacom:ecb-fx" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 1000 users: from EUR300000.00 / CHF277110.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:rules-rev2", "nuwacom:nuwacom:ecb-fx" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 5000 users: from EUR1500000.00 / CHF1385550.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:rules-rev2", "nuwacom:nuwacom:ecb-fx" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Business Standard base is EUR25/user/month annual.1x/2x/5x seat allowances and extra company budget respond to workload,model/tool mix. Absolute allowance and extra-budget rate are not public; no vendor-usage proxy or arbitrary Premium/Power seat allocation is applied.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Workload fit,purchased AI budget,needed seat upgrades,Enterprise terms,sync/PII/custom deployment,volume rates and services are unknown. The Business seat floor is not an Enterprise quote.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:enterprise" ] } ], "limitations": [ "cost_200: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 200 users: from EUR60000.00 / CHF55422.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "cost_1000: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 1000 users: from EUR300000.00 / CHF277110.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "cost_5000: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 5000 users: from EUR1500000.00 / CHF1385550.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "variable_share: Business Standard base is EUR25/user/month annual.1x/2x/5x seat allowances and extra company budget respond to workload,model/tool mix. Absolute allowance and extra-budget rate are not public; no vendor-usage proxy or arbitrary Premium/Power seat allocation is applied." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:rules-rev2", "nuwacom:nuwacom:ecb-fx", "nuwacom:nuwacom:enterprise", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A limited Business free option enables self-serve evaluation; Enterprise features remain contract-scoped.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "supported", "answer": "Business free supports up to five members with 500 lifetime credits per Free seat. Credits do not reset and a user cannot return to Free after upgrading.", "evidenceIds": [ "dust:dust:seats" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "The public site offers self-serve free workspace access, not a documented time-limited fully featured Enterprise trial. No card requirement was established.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:seats" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "Business lists up to three connectors/five Spaces/five remote MCP servers and SSO at 5+ seats on demand. SCIM, audit and custom retention are Enterprise.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "supported", "answer": "Enterprise terms, pooled credits, advanced governance and support are sales-led; a small-team free evaluation is self-serve.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:seats", "dust:dust:pricing" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Seven-day self-serve Business trial exists; Enterprise-only evaluation remains gated.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "EUR0 trial is limited to seven days; permanent business free access was not established.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "supported", "answer": "Seven days, no credit card, all Business features and basic AI usage.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "The public7-day trial includes Business features. Enterprise automated sync, Privacy Mode, SSO/API integration and custom deployment are not established trial entitlements. The Notetaker FAQ still names a legacy Team plan; a binding current Business meeting quota was not established.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:notetaker-rev2" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Base Business signup/trial is self-serve; Enterprise/custom terms and Privacy Mode activation require an expert/CSM. No contact was made.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:pii-rev2" ] } ], "limitations": [ "free_tier: EUR0 trial is limited to seven days; permanent business free access was not established.", "trial_scope: The public7-day trial includes Business features. Enterprise automated sync, Privacy Mode, SSO/API integration and custom deployment are not established trial entitlements. The Notetaker FAQ still names a legacy Team plan; a binding current Business meeting quota was not established.", "sales_gate: Base Business signup/trial is self-serve; Enterprise/custom terms and Privacy Mode activation require an expert/CSM. No contact was made." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:notetaker-rev2", "nuwacom:nuwacom:pii-rev2", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business monthly and annual subscriptions are public; Enterprise seats are annual and prices contractual.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "The free option has up to five members and Business targets up to 100 people; Enterprise numerical seat/spend minimum was not established.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:seats" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Business offers monthly and annual seats together; Enterprise seats are annual only.", "evidenceIds": [ "dust:dust:seats" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Monthly seats unassign immediately with a prorated credit; annual seats return to stock for reassignment and are not refunded when someone leaves.", "evidenceIds": [ "dust:dust:seats" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Prices are displayed in EUR and the privacy policy identifies a French entity; CHF invoicing and the actual invoicing entity/currency were not contract-verified.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:privacy" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified: Business seat prices/credit allowances are public, while Enterprise pricing, complete usage conversion and negotiated terms require a quote.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:credits" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:seats", "dust:dust:privacy", "dust:dust:credits" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Monthly/annual contracts renew automatically; Enterprise starts at 20 users and contracting entity depends on customer.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "Enterprise starts at 20 users; Business minimum seat/spend was not verified.1000/2000/4000-user thresholds refer to deployment.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:security-rev2" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Monthly or annual, renewing for the same period;16% annual discount advertised.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:pricing-rev2" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "partial", "answer": "Monthly: at least 7 days before period end. Annual: at least 3 months before term end. Seat-reduction timing was not fully specified.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "EUR public prices and electronic invoices due within 14 days. German Enterprise customers contract the GmbH, others the Luxembourg Sàrl. CHF invoicing was not established.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "partial", "answer": "Partial: seat prices and limit behavior are public; absolute included allowances, extra AI budget and Enterprise/deployment rates are not.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2" ] } ], "limitations": [ "minimum_commitment: Enterprise starts at 20 users; Business minimum seat/spend was not verified.1000/2000/4000-user thresholds refer to deployment.", "cancellation: Monthly: at least 7 days before period end. Annual: at least 3 months before term end. Seat-reduction timing was not fully specified.", "local_invoicing: EUR public prices and electronic invoices due within 14 days. German Enterprise customers contract the GmbH, others the Luxembourg Sàrl. CHF invoicing was not established.", "transparency_class: Partial: seat prices and limit behavior are public; absolute included allowances, extra AI budget and Enterprise/deployment rates are not." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The pinned public repository has an MIT root licence; hosted licensing and complete component coverage are separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "source-repository" ], "version": "dust-tt/dust commit2b1a4973af824f8ff970d585c5eb1f40ae76186c; root LICENSE only", "plan": "Public source component, not Business/Enterprise hosted-service rights", "addOns": [], "deploymentMode": null, "region": "Repository licence has no deployment-region entitlement", "os": [], "surfaces": [ { "id": "source-repository", "name": "Public dust-tt/dust repository root licence", "type": "source-repository" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "dust-tt/dust root LICENSE is MIT at commit 2b1a4973af824f8ff970d585c5eb1f40ae76186c. This does not classify every dependency or the contracted hosted service.", "evidenceIds": [ "dust:dust:licence" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "supported", "answer": "The MIT root grant requires preserving copyright and permission notices and does not itself impose branding or user-count caps.", "evidenceIds": [ "dust:dust:licence" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? The pinned root LICENSE and README were retrieved; a complete nested-component licence inventory and separate closed Enterprise edition boundary were not established. Hosted terms were inaccessible.", "evidenceIds": [] } ], "limitations": [ "MIT applies to the pinned repository root grant only; dependencies, supported self-host deployment, hosted terms and any closed Enterprise boundary remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:licence" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Platform is proprietary SaaS or rented self-managed software.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Terms reserve platform/software/documentation IP, prohibit reverse engineering and disclaim source-code delivery. Self-Managed Hosting supplies confidential deployment files under commercial rights; no component source-licence matrix is published.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "supported", "answer": "Customers cannot remove proprietary notices/brands or resell/sublicense without permission; named authorized-user subscriptions apply.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "partial", "answer": "Business and Enterprise are commercial plans; self-managed platform rights are rented. A separate open-core edition was not established.", "evidenceIds": [ "nuwacom:nuwacom:plans", "nuwacom:nuwacom:enterprise" ] } ], "limitations": [ "licence_type: Terms reserve platform/software/documentation IP, prohibit reverse engineering and disclaim source-code delivery. Self-Managed Hosting supplies confidential deployment files under commercial rights; no component source-licence matrix is published.", "enterprise_features_closed: Business and Enterprise are commercial plans; self-managed platform rights are rented. A separate open-core edition was not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise", "nuwacom:nuwacom:plans" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business Conversation API and Enterprise Data Source API provide scoped data retrieval; agent export entitlement and complete tenant exit remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api", "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business Conversation API and web analytics; Enterprise adds Data Source API. Agent-YAML endpoint entitlement is unverified.", "addOns": [ "API keys with appropriate workspace/resource permissions" ], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "api", "name": "Dust APIs and MCP server", "type": "api" }, { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Business pricing includes Conversation API; authorized API users retrieve accessible conversation messages with pagination. This does not establish one-click all-tenant admin export.", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:pricing" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "The agent-YAML endpoint and public pricing were checked on 2026-10-21. Neither establishes its Business or Enterprise entitlement. Reusable assistant/prompt export for a named plan remains unknown.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "Enterprise pricing adds Data Source API; the documented endpoint retrieves accessible data-source documents as JSON. Complete source/credential/permission portability and an all-tenant export are unverified.", "evidenceIds": [ "dust:dust:get-document", "dust:dust:pricing" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Business Conversation API and Enterprise Data Source API return JSON for accessible resources. Web analytics separately exports CSV. These formats do not establish complete tenant export; no plan-scoped agent-YAML export is claimed.", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:get-document", "dust:dust:analytics", "dust:dust:pricing" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "unknown", "answer": "How long can data be retrieved after termination? No trial admin exit/export was run; complete tenant coverage and the post-termination retrieval window were not established from the accessible API docs or unreadable contract route.", "evidenceIds": [] } ], "limitations": [ "Conversation and document retrieval require the corresponding plan and resource permissions. Complete organization coverage, agent-export entitlement and the post-termination retrieval window remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:pricing", "dust:dust:get-document", "dust:dust:analytics" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native workflow and Skill exports and original uploaded-file downloads are documented; complete administrator workspace export remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise native exports; Agents/Skills APIs announced for all workspaces; Assets API eligibility unverified", "addOns": [ "API enablement, key and space permissions for programmatic exports; eligible tier and fee unknown" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "unknown", "answer": "Can admins export all chats? Unknown. No administrator export-all-chats endpoint or independent exit fixture was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "partial", "answer": "Workflow JSON can be exported/imported and Skills exported as .md, .zip or .skill. The September 16 announcement makes Agents/Skills APIs available in all workspaces. A complete portable assistant package including credentials and knowledge was not verified.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:agent-api-20261026" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "Knowledge permits selecting and downloading uploaded files. Synchronized sources retain extracted content rather than original files. No complete index/ACL export bundle or eligible-tier Assets API export entitlement was established.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Native workflow JSON, Skill .md/.zip/.skill, DOCX/PDF/PPTX/XLSX/CSV outputs and aggregated analytics CSV are documented. These do not establish one complete administrator workspace archive.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "supported", "answer": "DPA requires export/backup before contract end and gives no access afterward; its30-day deletion period is not an export window. Trial data may be deleted at end.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:terms" ] } ], "limitations": [ "chat_export: Can admins export all chats? Unknown. No administrator export-all-chats endpoint or independent exit fixture was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.", "assistant_export: Workflow JSON can be exported/imported and Skills exported as .md, .zip or .skill. The September 16 announcement makes Agents/Skills APIs available in all workspaces. A complete portable assistant package including credentials and knowledge was not verified.", "knowledge_export: Knowledge permits selecting and downloading uploaded files. Synchronized sources retain extracted content rather than original files. No complete index/ACL export bundle or eligible-tier Assets API export entitlement was established.", "export_format: Native workflow JSON, Skill .md/.zip/.skill, DOCX/PDF/PPTX/XLSX/CSV outputs and aggregated analytics CSV are documented. These do not establish one complete administrator workspace archive." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:agent-api-20261026", "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:api-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:analytics-20261026", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:changes-20261026" ] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business email support and Enterprise priority/SLA service are advertised; credit terms and local-language support remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "Pricing lists Business email and Enterprise priority support with dedicated CSM; public support/community resources are available.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:support" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Support/pricing/Enterprise pages and the official status URL were checked. German/French/Italian staffed support and detailed credited SLA terms were not established.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "The public policy identifies a Paris, France entity. A DACH/Swiss support team or named regional partner was not established.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "partial", "answer": "Enterprise marketing claims 99.9% uptime and pricing includes an SLA; service-credit amounts, exclusions and claim rules were not retrieved.", "evidenceIds": [ "dust:dust:enterprise", "dust:dust:pricing" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "partial", "answer": "Model-selection docs link https://dust.statuspage.io for incidents. Direct retrieval timed out, so incident history was not verified.", "evidenceIds": [ "dust:dust:models" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:support", "dust:dust:privacy", "dust:dust:enterprise", "dust:dust:models" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise 99.9% SLA has defined service-day credits; public status history is available.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business general support; hosted Enterprise support/SLA under Enterprise terms; Self-Managed excluded", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "General email support on business days. Enterprise email/service desk M–F09–18 CET/CEST excluding Luxembourg/German holidays; critical2 h, high8 h, low16 h first response in business hours.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unknown. Contracted DE/FR/IT support delivery languages were not specified.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "supported", "answer": "nuwacom GmbH in Koblenz, Germany and nuwacom Sàrl in Luxembourg. A Swiss entity was not established.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:imprint" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "supported", "answer": "Hosted Enterprise terms set99.9% monthly uptime, with3service-day credits below99.9%,7below99%,15below95%, capped15days/month. Maintenance and third-party AI are excluded; Self-Managed has no hosted SLA. The generic Measures99.99% statement is excluded from this contractual SLA finding.", "evidenceIds": [ "nuwacom:nuwacom:enterprise" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "supported", "answer": "Public history separates standard/Germany applications, login, AI, API, integrations, files and workflows. October 15 incident records slow Germany responses.", "evidenceIds": [ "nuwacom:nuwacom:status" ] } ], "limitations": [ "support_languages: Is support available in German, French or Italian? Unknown. Contracted DE/FR/IT support delivery languages were not specified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise", "nuwacom:nuwacom:imprint", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:status", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "dust", "claimId": "dust:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust has rollout and training material, with hands-on support packaged for Enterprise.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Public learning material (no paid entitlement required to read); contracted CSM/onboarding is Enterprise", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "supported", "answer": "Enterprise pricing includes dedicated CSM and onboarding; exact hours and scope are contractual.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Public team onboarding and education resources are available. Course/live-session language coverage was not established.", "evidenceIds": [ "dust:dust:training", "dust:dust:rollout" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "The public Use Cases and Guides index lists departmental guides for Sales, Support, Marketing, Engineering, Data Analytics, Knowledge, People, Product and Collaboration; the Sales guide supplies concrete agent examples and build links. This establishes public role-based guidance, not a separately verified in-product template entitlement.", "evidenceIds": [ "dust:dust:r2-department-guides", "dust:dust:r2-sales-guide" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "partial", "answer": "The rollout guide covers launch, builder community, education and expansion; a contracted champion programme entitlement was not established.", "evidenceIds": [ "dust:dust:rollout" ] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Hands-on CSM/onboarding is Enterprise packaging; a numerical professional-services tariff was not established.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:training", "dust:dust:rollout", "dust:dust:r2-department-guides", "dust:dust:r2-sales-guide" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise includes success/onboarding; public training and champion guidance are available.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business self-service guidance; Enterprise onboarding/consultancy only under its contract", "addOns": [ "Enterprise consultancy or development services by work order" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "supported", "answer": "Enterprise advertises a dedicated success team and custom onboarding; Business is self-serve.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "German webinar recordings cover Skills, MCP, Apps, AI Act and knowledge. Included live-training volume and languages were not defined.", "evidenceIds": [ "nuwacom:nuwacom:webinars" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Standard/custom shared prompts, categorized agents and workflow task examples; rollout guides recommend seeding role-based examples.", "evidenceIds": [ "nuwacom:nuwacom:prompts-20261026", "nuwacom:nuwacom:agents-20261026", "nuwacom:nuwacom:playbook-20261026" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "partial", "answer": "Rollout guides recommend an AI owner, department champions, train-the-trainer, pilots, community events and success measurement. Delivery as an included managed programme was not established.", "evidenceIds": [ "nuwacom:nuwacom:rollout-20261026", "nuwacom:nuwacom:playbook-20261026" ] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Enterprise consulting/technical services are separately ordered under Enterprise terms; public rates were not verified.", "evidenceIds": [ "nuwacom:nuwacom:enterprise-20261026" ] } ], "limitations": [ "user_training: German webinar recordings cover Skills, MCP, Apps, AI Act and knowledge. Included live-training volume and languages were not defined.", "adoption_programme: Rollout guides recommend an AI owner, department champions, train-the-trainer, pilots, community events and success measurement. Delivery as an included managed programme was not established.", "service_cost: Enterprise consulting/technical services are separately ordered under Enterprise terms; public rates were not verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:webinars", "nuwacom:nuwacom:prompts-20261026", "nuwacom:nuwacom:agents-20261026", "nuwacom:nuwacom:playbook-20261026", "nuwacom:nuwacom:rollout-20261026", "nuwacom:nuwacom:enterprise-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] } ], "sources": [ { "id": "dust:dust:models", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/model-selection", "title": "Auto models and the model picker", "locator": "Auto model lists; availability; API overrides", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users select a model per message or agent; auto choices use maintained ordered lists rather than task-based routing." }, { "id": "dust:dust:eu-models", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/eu-hosted-models", "title": "EU-hosted models", "locator": "Availability; supported/excluded model table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "EU credit-plan workspaces using Dust model hosting can restrict agents and auto choices to EU-hosted models; BYOK is excluded from this setting." }, { "id": "dust:dust:changelog", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/changelog", "title": "Dust changelog", "locator": "October 21, 16 and 14, 2026 entries", "sourceDate": "2026-10-21", "retrievedAt": "2026-10-21", "finding": "Recent dated changes include German/French UI, Gemini 4 Argon and migration from File Generation to Computer." }, { "id": "dust:dust:files", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/data-sources/conversation-files/conversation-files", "title": "Conversation Files", "locator": "Formats; size table; generating files", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Conversation uploads are scoped to one conversation and support documents, tabular data, images and audio." }, { "id": "dust:dust:pricing", "productId": "dust", "kind": "documented", "url": "https://dust.tt/home/pricing", "title": "Dust Pricing", "locator": "Business/Enterprise table and FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business supports up to 100 people with Free/Pro/Max seats; 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individual canonical Markdown pages were also re-read with HTTP200 responses." }, { "id": "dust:dust:file-limits", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/faq/file-size-limits", "title": "File size limits", "locator": "Upload caps; audio-only restriction", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The dedicated limits FAQ gives different image, audio and tabular caps than Conversation Files and excludes direct video uploads." }, { "id": "dust:dust:computer", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/computer", "title": "Computer", "locator": "File work; OCR; network control; secrets", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Computer executes code in temporary workspaces, handles Office/PDF files, performs documented OCR and restricts network access by allowlist." }, { "id": "dust:dust:drive", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/google-drive", "title": "Google Drive", "locator": "Connection identity; refresh; OCR; spreadsheet limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Drive sync follows a dedicated connection account and selected content; scanned documents need conversation upload for OCR and Excel table queries need conversion to Sheets." }, { "id": "dust:dust:search", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/knowledge/search-data-sources", "title": "Search data sources", "locator": "Document selection; retrieval", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents search selected knowledge sources and retrieve relevant document context." }, { "id": "nuwacom:nuwacom:chat-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/product/chat.md", "title": "Chat", "locator": "Model selection, files, Enterprise Search, Source references and outputs; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d1138f9daa51ff9fc61b0b5561d6ccd72efbfec31acf4b0bc8e77eed01d53380 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Chat supports model routing, file/context selection, dictation, citations, sharing and document tools." }, { "id": "nuwacom:nuwacom:documents-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/documents.md", "title": "Documents", "locator": "Templates, Edit document and Export; 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retrieved without credentials with Python3 requests, HTTP 200, body SHA256 44fd2389a3b19521ed4b82b2dfc9d195a8a6a2c8b12d3ef8ecdecfdec9c20f65 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "An integrated Python interpreter analyzes Excel/CSV/Sheets and generates charts and downloadable outputs." }, { "id": "nuwacom:nuwacom:knowledge-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/knowledge.md", "title": "Knowledge", "locator": "Sharing, Sync external connectors FAQ, formats and file operations; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 136d0a20646ab0edf189d7b4a97af31fbf24c828b09d9930ad0493c924600a72 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Persistent folders can sync extracted content; source permissions are explicitly not transferred to knowledge folders." }, { "id": "nuwacom:nuwacom:pricing-20261026", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/pricing", "title": "AI for your team. Transparently priced. | nuwacom.com", "locator": "Business/Enterprise features and annual seat prices; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 992ac84ee649d106b90fad9edfed769aa26077296894aee56a2a875cf7a73bf4 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Business lists EUR25/49/99 annual seat prices; Enterprise20+ adds automated source sync, Privacy Mode, custom integrations, §203 compliance and SLA. No SSO/API tier entitlement is stated here." }, { "id": "dust:dust:permissions", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/access-controls-and-permissions", "title": "Access Controls and Permissions", "locator": "Access policy; connection account; Spaces", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Knowledge access is organized through admin-selected connection content and membership of open/restricted Spaces." }, { "id": "dust:dust:microsoft", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/microsoft", "title": "Microsoft", "locator": "Connection account; delegated and service-principal setup; sync", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Microsoft data is scoped to the connecting account and selected SharePoint sources; changes synchronize on a five-minute cycle." }, { "id": "dust:dust:confluence", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/confluence", "title": "Confluence", "locator": "Scope; restricted pages; refresh", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Confluence sync covers selected global spaces, excluding private spaces and pages with view restrictions." }, { "id": "dust:dust:jira", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/data-sources/custom-connections/beta-import-jira-issues", "title": "Beta: Import Jira issues", "locator": "Import path", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A separately documented beta route imports Jira issues as a custom connection." }, { "id": "dust:dust:sources", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/faq/general-questions/what-data-sources-can-be-connected-to-dust", "title": "What data sources can be connected to Dust?", "locator": "Named sources", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Official guides identify managed connections and custom API/import routes." }, { "id": "dust:dust:tools", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/tools-management/adding-an-mcp-server", "title": "Adding an MCP Server", "locator": "Remote/custom servers; auth; tool restriction", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins add remote MCP servers with OAuth or bearer credentials and can restrict tools to skills." }, { "id": "dust:dust:r2-bigquery", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/bigquery.md", "title": "Dust BigQuery connection", "locator": "No content sync; service-account setup, one location and Space table selection", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust stores BigQuery metadata and runs table queries through a dedicated service account; dataset content is not synchronized into the index." }, { "id": "nuwacom:nuwacom:directory-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/connector-directory.md", "title": "Connector Directory", "locator": "Connector directory entries; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 bbfc04744fde970838420689ccd8b19a641cdcaa4da9238e0a544d319a29cff8 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Native connector directory lists Microsoft, Google, Atlassian, CRM, BI and HR actions." }, { "id": "nuwacom:nuwacom:connectors-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/connectors.md", "title": "Introduction to Connectors", "locator": "Overview, management and FAQ; 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even personal auth needs initial admin setup." }, { "id": "nuwacom:nuwacom:agent-config-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/agent-configuration.md", "title": "Agent Configuration", "locator": "Actions, Knowledge, Settings, Publish externally and Save/share; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c9aaa442627de5d16cc603cc7bfb613c1e1793df99d087f5cf2292027c8744bd on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Agents bind instructions, files/folders, connectors and skills, and can be privately or externally published." }, { "id": "nuwacom:nuwacom:connections-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/connections.md", "title": "Connections", "locator": "Who Can Use a Connection; Default Account in an Agent; Apps; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 85363bb53be84272eb7b54a76dd787ef26cae0e60a5ed96dd17f4c815677116c on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Personal OAuth enforces the owner rights, while shared/default accounts lend owner access to other users." }, { "id": "dust:dust:security", "productId": "dust", "kind": "vendor-claimed", "url": "https://dust.tt/home/security", "title": "Dust Security", "locator": "Hosting, training, encryption and certification statements", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust claims EU/US hosting, AES-256/TLS, no model training, provider zero retention and SOC 2 Type II." }, { "id": "nuwacom:nuwacom:overview-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/overviewdatasecurity.md", "title": "Overview Data Security", "locator": "Sections 1–12; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 7029b43e958933d57ffdd540b2a3ca8c4bcd01f08cd6a8531c11a605ed26b045", "sourceDate": "2026-09-21", "retrievedAt": "2026-10-21", "finding": "Security overview describes tenant isolation, EU-only configuration, no training and data-specific retention." }, { "id": "nuwacom:nuwacom:plans-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/plans.md", "title": "Plans", "locator": "Plans and Seats; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 a29c7eb20e666c52a8f37f999667a47aff38bdb5d920810a4516708928c9f9b3", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Two plans have three seat types, with same feature scope within a plan and quoted Enterprise from 20 users." }, { "id": "nuwacom:nuwacom:knowledge-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/knowledge.md", "title": "Knowledge", "locator": "Sharing, Sync external connectors FAQ, formats and file operations; 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public bulk Markdown; retrieved HTTP200; SHA256 8bc6fd239ea8cb6bee5693ca53d17aba1348270a0a2977b4bdeb65e3569415be", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor publishes a retrievable bulk Markdown copy of its product, admin and developer documentation; individual canonical Markdown pages were also re-read with HTTP200 responses." }, { "id": "nuwacom:nuwacom:pricing-rev2", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/pricing", "title": "AI for your team. 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No SSO/API tier entitlement is stated here." }, { "id": "dust:dust:deep", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/default-agents/deep-dive-agent", "title": "Deep-dive Agent", "locator": "Research flow; citations; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Deep-dive plans, delegates and writes cited reports, using Company Data knowledge and selected tools; Table Query is excluded." }, { "id": "dust:dust:memory", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/agent-memory", "title": "Agent Memory", "locator": "Adding the tool; viewing/deleting; privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enabled agents retain user-private memory across conversations; users can view and delete it and it persists until deletion." }, { "id": "dust:dust:builder", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/create-your-first-agent", "title": "Create your first agent", "locator": "Instructions; 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permission matrix; additive access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins delegate manager/group permissions for agents, skills, models, billing and security; grants are additive." }, { "id": "nuwacom:nuwacom:users-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/usermanagement.md", "title": "User management", "locator": "Roles, Users and User Groups; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 0ded58243f5a335237e50b9d9050574a574c511124780fbaa293a24f970fb776 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admin, Editor and Reader/Viewer roles, user groups and per-workspace invitations are documented." }, { "id": "nuwacom:nuwacom:agents-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/introduction-to-agents.md", "title": "Introduction to Agents", "locator": "Overview, benefits and use cases; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 a42a940724ec020394b430029797f1d4144ec79b59e2a2c0284f2b69cbe864e7 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Agents are created using natural language and combine knowledge, skills and actions." }, { "id": "nuwacom:nuwacom:agent-extra-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/agent-advanced-features.md", "title": "Agent Advanced Features", "locator": "Categories, Pinning and Duplication; 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retrieved without credentials with Python3 requests, HTTP 200, body SHA256 70f2eedb5aa17a1c576ad9f698d16e6d96be453d97c8b92bd538d66e825b5a32 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Chat-created visual workflows support schedules, forms, webhooks, app/internal triggers and manual approvals, with JSON export/import." }, { "id": "dust:dust:web", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/web-search-and-browse", "title": "Web Search & Browse", "locator": "Search and browsing flow", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The tool runs Google queries and browses results, with agent-level configuration and format options." }, { "id": "nuwacom:nuwacom:research-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/research.md", "title": "Research", "locator": "Source selection, results and follow-ups; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 92f870ac9b32ed3430df745a13cb8c62e6c2ea8a63e96ad4dcfbd91455aa4614 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Research produces structured results with traceable web/internal/app sources and follow-ups." }, { "id": "dust:dust:triggers", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/triggers/index", "title": "Triggers", "locator": "Schedules and events", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents can run automatically from schedule or event triggers." }, { "id": "dust:dust:schedules", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/triggers/schedules", "title": "Schedules", "locator": "Schedule setup", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents can run on recurring schedules." }, { "id": "dust:dust:webhooks", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/triggers/webhooks/index", "title": "Webhooks", "locator": "Built-in and custom event sources", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure webhook sources; members attach filtered triggers to agents, with optional signature verification for custom sources." }, { "id": "dust:dust:pods", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/pods/overview", "title": "Pods overview", "locator": "Shared workspace and visibility", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Pods combine shared conversations, tasks and files; open Pods are workspace-browsable and restricted Pods require invitation." }, { "id": "dust:dust:api-keys", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/api-keys", "title": "API keys", "locator": "Scopes; Space access; caps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust API keys have read/admin scopes, data access and enforceable per-key monthly caps." }, { "id": "dust:dust:mcp-server", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/dust-mcp-server", "title": "Dust MCP Server", "locator": "Region URLs; OAuth; user permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust exposes workspace knowledge, agents, conversations, files and Pods to OAuth MCP clients under the authenticated user permissions." }, { "id": "dust:dust:upsert", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/api-reference/datasources/upsert-a-document-in-a-data-source", "title": "Upsert a document in a data source", "locator": "Endpoint and authentication", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The API loads or updates documents in a scoped data source." }, { "id": "dust:dust:get-conversation", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/api-reference/conversations/get-a-conversation", "title": "Get a conversation", "locator": "Response schema", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The API retrieves accessible conversation messages with pagination." }, { "id": "nuwacom:nuwacom:api-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/admin/api/introduction.md", "title": "API Introduction", "locator": "Available APIs, base URL and authentication; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 028b11af1405e17fa0836292df06ec2d975633746bc564c7460fe25bfd0cefad on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "OpenAI-compatible completion, agent and asset APIs use admin-managed scoped bearer tokens." }, { "id": "nuwacom:nuwacom:agent-api-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/admin/api/agents-overview.md", "title": "Agents API Overview", "locator": "Before you start and endpoints; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c9db742d173acf262c4ebf948fbdcfeb6326a6dc6830664a611f194cfc0378aa on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Agents API exposes custom draft/published configuration with space feature permissions." }, { "id": "nuwacom:nuwacom:analytics-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/analytics.md", "title": "Analytics", "locator": "Analytics areas, filters and Export; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 689838a1f756d9b1da2110e4877c578ebb681b31fca521871fd12c7ca3f0025b on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Aggregated adoption charts cover Chat/Agents/Workflows/API and export CSV." }, { "id": "nuwacom:nuwacom:asset-delete-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/api-reference/assets/delete-an-asset", "title": "Delete an asset - nuwacom Documentation", "locator": "DELETE /api/kb/assets/{spaceId}/{assetId}; operation description, authorization and204 response; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d3663c6297a16c46c54a7ae3e5bb720348d318b71525c4dd0a81233462d37eea on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The exact operation permanently deletes the stored file and derived embeddings, requires bearer authentication and checks space/asset delete permission; documented behavior was not tested." }, { "id": "dust:dust:browser", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/browser-extension", "title": "Browser Extension", "locator": "Browsers and capabilities", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "An official extension supports Chrome, Firefox and Chromium-based browsers." }, { "id": "nuwacom:nuwacom:plans", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/plans.md", "title": "Plans", "locator": "Plans and Seats", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Two plans have three seat types, with same feature scope within a plan and quoted Enterprise from 20 users." }, { "id": "nuwacom:nuwacom:mobile", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/resources/blog/nuwacom-mobile-app", "title": "nuwacom app for iOS and Android: your workspace, mobile | nuwacom.com", "locator": "Feature list and downloads", "sourceDate": "2026-09-29", "retrievedAt": "2026-10-21", "finding": "iOS/Android apps launched September 29 with chat, company knowledge, agents, skills, projects and recording notes." }, { "id": "dust:dust:teams", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/dust-in-teams", "title": "Dust in Teams", "locator": "Setup and usage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "An official Teams integration runs Dust agents within Microsoft Teams after admin setup." }, { "id": "nuwacom:nuwacom:emails-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/emails.md", "title": "Emails", "locator": "Connect Outlook or Gmail and Open/send; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 901ff75f74840baebe6e627e64a808f9f691e0bcf5e98508c28308d9cebbbd3a on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Email drafts are edited in nuwacom then opened in Outlook/Gmail; connectors retrieve account context." }, { "id": "nuwacom:nuwacom:notetaker-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/notetaker.md", "title": "Notetaker", "locator": "Supported Platforms, consent, summary, security and FAQ; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 444a074f84b2df8b4a5a34e45c9c3ce64431e84745a886d10e3a32acf63732fc on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Meeting guest bot transcribes Teams/Meet/Zoom/Webex with calendar/link joins, consent and EU processing." }, { "id": "dust:dust:images", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/image-generation", "title": "Image Generation", "locator": "Reference images; parallel generation; safety", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents generate images from text or references, up to 14 reference images, with SynthID and content restrictions." }, { "id": "nuwacom:nuwacom:terms", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/en/terms-of-service", "title": "Terms of Service | nuwacom.com", "locator": "Sections 2–4/7/9/10/13–15; page updated September9, general terms July9", "sourceDate": "2026-09-09", "retrievedAt": "2026-10-21", "finding": "General terms define German Enterprise versus Luxembourg counterparties, proprietary rights, sensitive-use restrictions and cancellation." }, { "id": "nuwacom:nuwacom:images-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/images.md", "title": "Images", "locator": "Reference images and Models; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 efd2ba852f1fe226c0eb4af9fc14e810c6c1b4a56cdc7da8ee7fbc94833ece7f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Image generation/editing uses uploaded references and configurable Google model choices." }, { "id": "nuwacom:nuwacom:review-fix-image-model-access-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/workspacesettings.md", "title": "Workspace settings: image-model access and named exceptions", "locator": "Models > Image Generation Model; Enabled Image Models; Model Access, lines 125–160; direct public GET HTTP200 2026-10-26, body SHA256 405bee8d1964a0a505a1732391db4ad97ecbf52ac10a07cea2c009ba50f31241", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admins choose the image-generation default, enable image models and restrict enabled language or image models to selected users. The non-restrictable exception names the default workspace model and Auto Mode models; it does not explicitly name the default image model." }, { "id": "dust:dust:speech", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/voice-and-sound-generation", "title": "Voice and sound generation", "locator": "Speech Generator", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The speech tool generates MP3 narration or multi-speaker dialogue with selectable languages and styles." }, { "id": "dust:dust:meetings", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/meeting-transcripts", "title": "Meeting transcripts", "locator": "Providers and scope", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust consumes transcripts from connected notetaker and sales tools; Gong private transcripts are excluded." }, { "id": "nuwacom:nuwacom:dpa-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/en/data-processing-agreement", "title": "Data Processing Agreement | nuwacom.com", "locator": "Sections3(3),9; Appendix1 meeting subsection; precedence clause", "sourceDate": "2026-09-09", "retrievedAt": "2026-10-21", "finding": "DPA allows customer-enabled temporary/permanent meeting audio/video retention, requires data deletion30days after end and backup deletion within90days, and restricts sensitive data in the meeting-processing subsection." }, { "id": "nuwacom:nuwacom:mobile-20261026", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/resources/blog/nuwacom-mobile-app", "title": "nuwacom app for iOS and Android: your workspace, mobile | nuwacom.com", "locator": "Feature list and downloads; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c7d6af9f43b830e6aaaa6d502d1bb7de96409d87acf0f464e1b69e299c369e53 on 2026-10-26", "sourceDate": "2026-09-29", "retrievedAt": "2026-10-26", "finding": "iOS/Android apps launched September 29 with chat, company knowledge, agents, skills, projects and recording notes." }, { "id": "dust:dust:frames", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/frames/overview", "title": "Frames overview", "locator": "Creating and editing interactive content", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Frames provide persistent interactive agent output that can be refined and shared." }, { "id": "dust:dust:pod-chats", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/pods/conversations", "title": "Pod conversations", "locator": "Visibility; indexing; participation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "All Pod members can read and contribute to Pod conversations, which are automatically indexed." }, { "id": "nuwacom:nuwacom:projects-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/projects.md", "title": "Projects", "locator": "Overview, examples and sharing; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 04b1db486d0b43956f76f32029ed516bc8c46945fbb54c797aaa204dbfa3ed46 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Shared projects combine documents, chats, knowledge and guidelines with team collaboration." }, { "id": "dust:dust:sso", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/single-sign-on-sso/single-sign-on-sso", "title": "Single Sign-On", "locator": "Setup; enforcement", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure and enforce SAML SSO, which disables other social sign-in paths for the workspace." }, { "id": "dust:dust:enterprise", "productId": "dust", "kind": "vendor-claimed", "url": "https://dust.tt/home/enterprise", "title": "Dust for Enterprise", "locator": "Security and scale", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Enterprise marketing page claims 365-day audit retention, 99.9% uptime and support for 10,000+ users." }, { "id": "nuwacom:nuwacom:security-rev2", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/secure-ai-for-business", "title": "Secure AI for Business - Sovereign EU AI Infrastructure | nuwacom.com", "locator": "Hosting deployment thresholds; encryption; tenant separation; logging", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public security page distinguishes shared SaaS from dedicated1000+, customer cloud2000+ and on-premise4000+; it states AES256/TLS1.3 and audit export." }, { "id": "nuwacom:nuwacom:sso-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/sso-and-usersync.md", "title": "SSO & User Sync", "locator": "Availability, protocols, mapping, SCIM and role/group synchronization; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 2904e582e1fa03e4206829162035996fe11141398c08dee215177f3727d88ce6 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Self-service SAML/OIDC and SCIM are documented only for multi-tenant workspaces; single-tenant uses custom setup." }, { "id": "nuwacom:nuwacom:measures-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/security/measures.md", "title": "Measures", "locator": "Cloud hosting, Client separation and Authentication; 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body SHA256 8348b4d2f90cd6f42ba6791de9f5521917f4dc5195f68153f9ec570f18bc04d3", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The model table identifies providers, text/image/video models and EU/global regions." }, { "id": "nuwacom:nuwacom:measures-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/security/measures.md", "title": "Measures", "locator": "Cloud hosting, Client separation and Authentication; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 bbc08c87e57317052b5e516d4d6d2fca9cb4e45b7d2ec6ab2636bc316a6aab68", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Older-style measures table describes Azure EU, MFA, encryption and dedicated hardware per client." }, { "id": "nuwacom:nuwacom:enterprise-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/en/enterprise-terms-of-service", "title": "Enterprise Terms of Service | nuwacom.com", "locator": "Sections B–E and General provisions; 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canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 eee127131ed311135910bacc727ef9102ff3155d82ab64dac0f11f1ab08ac0e3", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "At usage limits interactive chats fall back to Instant while workflows, API and chatbots pause without automatic charges." }, { "id": "nuwacom:nuwacom:usage-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/ai-usage.md", "title": "AI Usage", "locator": "Seat types, Additional AI Usage and usage limits; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 18ed9eca4883669d559f7d55fad141516df8015cf88219fd68ea0a03b78bf7af", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Standard/Premium/Power provide 1x/2x/5x relative usage plus optional centrally allocated usage." }, { "id": "nuwacom:nuwacom:notetaker-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/notetaker.md", "title": "Notetaker", "locator": "Supported Platforms, consent, summary, security and FAQ; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 444a074f84b2df8b4a5a34e45c9c3ce64431e84745a886d10e3a32acf63732fc", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Meeting guest bot transcribes Teams/Meet/Zoom/Webex with calendar/link joins, consent and EU processing." }, { "id": "dust:dust:licence", "productId": "dust", "kind": "documented", "url": "https://github.com/dust-tt/dust/blob/2b1a4973af824f8ff970d585c5eb1f40ae76186c/LICENSE", "title": "Dust repository LICENSE at pinned commit", "locator": "Root LICENSE, MIT permission grant", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The pinned public repository root licence is MIT; hosted service terms and third-party components are separate." }, { "id": "dust:dust:get-document", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/api-reference/datasources/retrieve-a-document-from-a-data-source", "title": "Retrieve a document from a data source", "locator": "Endpoint and response", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The API retrieves a source document; this does not establish a complete one-click tenant export." }, { "id": "dust:dust:support", "productId": "dust", "kind": "documented", "url": "https://dust.tt/home/support", "title": "Dust Support", "locator": "Support channels", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor provides public support entry points and community/documentation resources." }, { "id": "nuwacom:nuwacom:status", "productId": "nuwacom", "kind": "documented", "url": "https://status.nuwacom.ai/", "title": "nuwacom platform Status", "locator": "Components and past incidents", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public status history separates standard/Germany applications and components." }, { "id": "nuwacom:nuwacom:imprint", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/de/impressum", "title": "imprint", "locator": "Company and legal information", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Imprint identifies the Koblenz and Luxembourg nuwacom entities." }, { "id": "dust:dust:rollout", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/dust-rollout-guide/index", "title": "Dust Rollout Guide", "locator": "Rollout phases", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public rollout guidance covers setup, launch, team education and measurement." }, { "id": "dust:dust:training", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/dust-rollout-guide/team-onboarding-material", "title": "Team onboarding material", "locator": "Training resources", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust provides reusable team-onboarding material." }, { "id": "dust:dust:r2-department-guides", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/use-cases-and-guides/index.md", "title": "Dust Use Cases and Guides", "locator": "Use Cases by Department", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public guides are organized by Sales, Support, Marketing, Engineering, Data, Knowledge, People, Product and Collaboration." }, { "id": "dust:dust:r2-sales-guide", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/use-cases-and-guides/sales.md", "title": "Dust Sales use-case guide", "locator": "Sales agent examples and build links", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Sales guide provides concrete role-based agent examples; this is public learning material, not a contracted training entitlement." }, { "id": "nuwacom:nuwacom:playbook-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/aiadoption/rolloutplaybook.md", "title": "Rollout Playbook", "locator": "Phases1–5; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 138e1abda4b5fc20be5c5ede39a2b4cd19ae4ccb60e2ce202afc71fd41f8f004 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Rollout playbook describes kickoffs, train-the-trainer, library seeding and long-term adoption." }, { "id": "nuwacom:nuwacom:rollout-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/aiadoption/rolloutsetup.md", "title": "Rollout Setup", "locator": "AI responsibility, Champions and Training; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 10c0b60b05661e9474a1e212bcbd412dd12c6c391a8990c79e42d455572ad4b9 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Public adoption guide recommends AI owners, department champions and role-based enablement." } ] }