--- schema_version: 1 rubric_version: "1.1" kind: pair canonical_url: "https://onaihq.com/compare/agents/dust-vs-microsoft-copilot/" data_url: "https://onaihq.com/compare/agents/dust-vs-microsoft-copilot/data.json" generated_at: 2026-10-27 last_checked_at: 2026-10-26 last_cross_checked_at: 2026-10-26 next_check_at: 2026-12-20 publisher: "onAI" --- # Dust vs Microsoft Copilot > Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI. This comparison has 48 criteria with sourced findings for both products, including 48 that a second agent cross-checked for both. 49 criteria have a sourced finding for at least one product. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. It does not declare a winner. A missing sourced finding is not evidence that a capability is absent. - Dust source checks: 2026-10-21. - Microsoft Copilot source checks: 2026-10-21 to 2026-10-26. - Canonical HTML: https://onaihq.com/compare/agents/dust-vs-microsoft-copilot/ - Machine-readable JSON: https://onaihq.com/compare/agents/dust-vs-microsoft-copilot/data.json - Methodology: https://onaihq.com/compare/agents/methodology/ ## Models ### MOD-01: Model catalogue and providers Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Dust offers per-message model choice and ordered auto-model lists, with access-tier and region controls. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit plan (Free/Pro/Max); Enterprise model access inherits the published catalogue; model-tier and EU eligibility separately constrained; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - The catalogue finding is restricted to named documentation entries; conflicting Gemini4 Argon EU eligibility is an explicit gap. - providers — Which model providers are available? [supported]: Docs list OpenAI, Anthropic, Google, Mistral and Fireworks-served models; exact enabled models depend on workspace and tier. Sources: dust:dust:models, dust:dust:eu-models. - current_models — Which current models are selectable on this plan? [partial]: The model-selection document lists GPT6.1 Sol, Claude Opus5.5/Sonnet5.5, Gemini3.8 Flash and Mistral models. Gemini4 Argon is excluded from this current-EU availability finding: its release note conflicts with the EU table, and the documented authoritative picker flag was not observed. No complete current tenant catalogue is claimed. Sources: dust:dust:models, dust:dust:changelog, dust:dust:eu-models, dust:dust:pricing. - user_choice — Can users pick the model per chat? [supported]: The composer chooses a model for the next message; Agent Builder sets a persistent agent default. Sources: dust:dust:models. - auto_routing — Does the product route between models automatically, and is the chosen model shown? [supported]: Basic/Standard/Premium use ordered candidate lists and availability fallback, not prompt-dependent task routing. A replacement indicator names the fallback during a detected outage. Sources: dust:dust:models. - multimodal_input — Which models accept images, audio or files? [partial]: Conversation files support images, documents and audio transcripts; the exact input capability for every current model is not fully tabulated. Sources: dust:dust:files. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:models, dust:dust:eu-models, dust:dust:changelog, dust:dust:pricing, dust:dust:files #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Commercial PowerPoint editing offers Auto, ChatGPT and Claude; this is not a catalogue for every Copilot chat or agent. Availability: generally-available Delivery: native Scope: surfaces=Copilot in Microsoft 365 apps and Teams; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Commercial Microsoft Copilot subscription: PowerPoint editing mode only; add_ons=Eligible Microsoft 365/PowerPoint subscription, Commercial Microsoft Copilot subscription, Anthropic subprocessor enabled by the enterprise administrator for Claude; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Scope is commercial PowerPoint editing, with regional/subscription availability limits; no tenant picker or multimodal fixture was observed. - Cowork and Studio roadmap launches are separate experiences and are excluded from this current-model finding. - providers — Which model providers are available? [supported]: PowerPoint editing names OpenAI ChatGPT and Anthropic Claude; the enterprise administrator must enable Anthropic before Claude appears. Sources: microsoft-copilot:ms-ppt-model-r2. - current_models — Which current models are selectable on this plan? [partial]: This PowerPoint selector names ChatGPT and Claude, without versioned build IDs. GPT-6 Astra/Fable roadmap entries for Cowork/Studio do not establish PowerPoint or standalone Chat availability. Sources: microsoft-copilot:ms-ppt-model-r2. - user_choice — Can users pick the model per chat? [supported]: In PowerPoint editing mode, the user chooses Auto, ChatGPT or Claude; the choice resets to Auto after the session. Sources: microsoft-copilot:ms-ppt-model-r2. - auto_routing — Does the product route between models automatically, and is the chosen model shown? [partial]: PowerPoint Auto chooses a model; exact routed version and routing rationale are not established by this guide. Sources: microsoft-copilot:ms-ppt-model-r2. - multimodal_input — Which models accept images, audio or files? [unknown]: Per-model image/audio/file modalities and a separate plan-specific standalone Chat picker remain unverified after reviewing PowerPoint selection and commercial model documentation. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-ppt-model-r2 ### MOD-02: Model freshness Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial The public changelog and exact agent model selection are documented; release-lag and removal notice remain unknown. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - release_lag_days — What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established. - changelog — Is there a dated public model changelog? [supported]: The public changelog contains dated model releases including Gemini 4 Argon on October 14, 2026. Sources: dust:dust:changelog. - deprecation_notice — How much notice is given before a model is removed? [unknown]: How much notice is given before a model is removed? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established. - version_pinning — Can an admin keep an older model version? [partial]: An agent can select a specific model and keeps it until changed, subject to continued provider/workspace availability. No indefinite old-version entitlement is established. Sources: dust:dust:models. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:changelog, dust:dust:models #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Dated release information exists; a comparable three-release lag series remains unverified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: release_lag_days, deprecation_notice, version_pinning. - release_lag_days — What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? Unverified after checking Microsoft release notes and AI at Work Roadmap; exact provider GA dates were not paired with three product release dates per provider. - changelog — Is there a dated public model changelog? [supported]: Microsoft publishes dated product release notes and roadmap launches. Sources: microsoft-copilot:ms-release, microsoft-copilot:ms-roadmap. - deprecation_notice — How much notice is given before a model is removed? [unknown]: How much notice is given before a model is removed? Unverified after checking Microsoft release notes and AI at Work Roadmap; exact provider GA dates were not paired with three product release dates per provider. - version_pinning — Can an admin keep an older model version? [unknown]: Can an admin keep an older model version? Unverified after checking Microsoft release notes and AI at Work Roadmap; exact provider GA dates were not paired with three product release dates per provider. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-release, microsoft-copilot:ms-roadmap ### MOD-03: Bring-your-own keys and provider contracts Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract. #### Dust Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. #### Microsoft Copilot Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### MOD-04: Local and self-hosted models Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work. #### Dust Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. #### Microsoft Copilot Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. ### MOD-05: Model control and usage limits Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Admins cap models by workspace, group and member, with explicit published-agent exceptions and credit limits. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - No two-user enforcement test. Published agents can run above member tiers if the separate admin setting permits it. - model_allowlist_by_group — Can admins limit models per group? [supported]: Model access ceilings apply to the workspace, groups or individuals and cover reasoning efforts as well as auto selections. Sources: dust:dust:tiers. - data_bound_models — Can admins restrict which models receive connector or knowledge content? [partial]: EU-only mode restricts all active agents and pickers to EU-hosted models. Spaces bound knowledge and agent access; arbitrary per-data-class model rules were not established. Sources: dust:dust:eu-models, dust:dust:spaces. - default_model — Can admins set the default model? [supported]: Builders configure an agent default, which may be exact or Basic/Standard/Premium. Composer changes do not edit it for others. Sources: dust:dust:models. - user_limits — What per-user message or token limits apply, and are they published? [supported]: Free seats have 500 lifetime credits, Pro 8,000/month and Max 40,000/month, plus applicable shared-pool rules and member spend limits. Sources: dust:dust:credits, dust:dust:credit-management. - limit_behaviour — What happens when a limit is reached? [supported]: Members block when applicable sources/caps are exhausted. A message begun under a cap can finish above it; new messages then block. A separate root-task checkpoint can pause at 600 AWU. Sources: dust:dust:credit-management, dust:dust:credits. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:tiers, dust:dust:eu-models, dust:dust:spaces, dust:dust:models, dust:dust:credits, dust:dust:credit-management #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Provider-level access and mode selection are documented; detailed quota and group tests remain open. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - No two-group model restriction test was performed. - model_allowlist_by_group — Can admins limit models per group? [partial]: Admins select No users, All users or specific users/groups for Anthropic; this is provider-level rather than arbitrary per-model policy. Sources: microsoft-copilot:ms-anthropic. - data_bound_models — Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unverified after checking Microsoft Copilot privacy, commercial pricing, connector documentation, Agent Builder, and dated release notes on 2026-10-21; no licensed test tenant. - default_model — Can admins set the default model? [unknown]: Can admins set the default model? Unverified after checking Microsoft Copilot privacy, commercial pricing, connector documentation, Agent Builder, and dated release notes on 2026-10-21; no licensed test tenant. - user_limits — What per-user message or token limits apply, and are they published? [partial]: Chat provides standard access while paid Copilot has priority; numerical chat/token entitlements are not established here. Sources: microsoft-copilot:ms-price-us. - limit_behaviour — What happens when a limit is reached? [unknown]: What happens when a limit is reached? Unverified after checking Microsoft Copilot privacy, commercial pricing, connector documentation, Agent Builder, and dated release notes on 2026-10-21; no licensed test tenant. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-anthropic, microsoft-copilot:ms-price-us ## Company knowledge ### KNOW-01: Files in chat Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Conversation files and code/OCR handling are documented; conflicting effective upload caps are explicitly unknown. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - No common PDF/scan/Excel/PowerPoint fixture run. - Do not use either disputed cap set as the effective Business upload limit. - formats — Which formats are accepted? [supported]: Conversation uploads accept documents/PDF, text/code, Excel/CSV/TSV, images and supported audio. Direct video uploads are explicitly excluded by the limits FAQ. Sources: dust:dust:files, dust:dust:file-limits. - limits — What size and count limits apply per file and chat? [unknown]: Effective image/audio/tabular maximums and file counts are unknown: Conversation Files lists5/25/50MB while File size limits lists20/100/350MB. Both mention50MB general data files, but neither resolves the actual current per-plan upload route. No logged-in upload test was performed. - ocr — Are scanned PDFs read? [partial]: Computer documents OCR for English, French and mixed scans with page-level caveats. Drive connector itself ignores image-only files; upload to a conversation is the documented route. Sources: dust:dust:computer, dust:dust:drive. - spreadsheets — Are Excel tables read with structure intact? [partial]: Computer can read, calculate and edit uploaded Excel with code. Formula/style preservation must be checked; no fixture fidelity result is available. Sources: dust:dust:computer. - full_vs_chunked — Is the whole file used or only retrieved parts, and does the user see which? [partial]: Conversation uploads are not indexed in workspace sources. Computer can inspect full files, while knowledge search retrieves relevant context; complete chunk visibility was not verified. Sources: dust:dust:files, dust:dust:computer, dust:dust:search. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:files, dust:dust:file-limits, dust:dust:computer, dust:dust:drive, dust:dust:search #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Documented upload formats and limits are available; fixture fidelity remains untested. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: ocr, spreadsheets, full_vs_chunked. - formats — Which formats are accepted? [supported]: PDF, DOCX, XLSX, PPTX; PNG/JPEG/PJP/JFIF; TXT/TEXT/JSON/CSV/MD. Sources: microsoft-copilot:ms-upload. - limits — What size and count limits apply per file and chat? [supported]: Up to 20 files per conversation and 50 MB per file in the cited all-experiences support article. Sources: microsoft-copilot:ms-upload. - ocr — Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unverified after checking File upload in Microsoft Copilot; the long PDF, scanned contract, formula workbook and presentation fixtures were not run. - spreadsheets — Are Excel tables read with structure intact? [unknown]: Are Excel tables read with structure intact? Unverified after checking File upload in Microsoft Copilot; the long PDF, scanned contract, formula workbook and presentation fixtures were not run. - full_vs_chunked — Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unverified after checking File upload in Microsoft Copilot; the long PDF, scanned contract, formula workbook and presentation fixtures were not run. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-upload ### KNOW-02: Knowledge bases and shared collections Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Spaces persist shared knowledge and bind it to agent tools. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - persistent_collections — Can users keep document collections across chats? [supported]: Open and restricted Spaces retain connected sources, folders and other data across conversations. Sources: dust:dust:spaces. - sharing_scope — Can collections be shared with users, groups or the whole organisation? [supported]: Open Spaces are workspace-wide; restricted Spaces have explicit members or provisioned groups. Sources: dust:dust:spaces. - size_limits — What are the collection limits? [partial]: Business supports five Spaces and Enterprise 100. Complete per-Space storage/document quotas were not established. Sources: dust:dust:spaces. - assistant_binding — Can collections be bound to an assistant? [supported]: An agent tool can use selected Space data; Space membership governs agent visibility and use. Sources: dust:dust:spaces. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:spaces #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Notebooks persist references and instructions, with plan-dependent reference limits. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Read each atomic answer for its plan, access and feature limits. - persistent_collections — Can users keep document collections across chats? [supported]: Copilot Notebooks retain selected reference collections. Sources: microsoft-copilot:ms-notebooks. - sharing_scope — Can collections be shared with users, groups or the whole organisation? [partial]: Notebooks can be shared for collaborative editing; full user/group/organization sharing matrix was not verified. Sources: microsoft-copilot:ms-notebook-instructions. - size_limits — What are the collection limits? [supported]: Chat notebook grounding uses up to 50 references; paid grounding uses up to 300, with broader supported entities. Sources: microsoft-copilot:ms-notebooks. - assistant_binding — Can collections be bound to an assistant? [partial]: Agent Builder can bind SharePoint and connector knowledge; independent notebook-to-agent binding was not verified. Sources: microsoft-copilot:ms-builder. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-notebooks, microsoft-copilot:ms-notebook-instructions, microsoft-copilot:ms-builder ### KNOW-03: Enterprise connectors Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02). #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Managed content connectors coexist with MCP tools and beta imports; Microsoft content indexing is account-scoped. Availability: generally-available Delivery: official-integration Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business: up to3 connections and5 remote MCP servers; Enterprise: unlimited connection/MCP packaging; beta imports identified separately; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - Managed sources, metadata/table-query connections, MCP tools and beta imports are separate routes; no all-systems managed-index promise. - microsoft_365 — Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [partial]: The Microsoft connection syncs selected SharePoint drives/documents within the connecting account permissions. Teams-associated SharePoint content is described; this does not establish Outlook mail or all Teams messages as indexed sources. Sources: dust:dust:microsoft. - google_workspace — Which Google sources are connected? [partial]: Drive documents, Sheets, Slides and text PDFs can sync. Gmail is separately available as an MCP tool in the credits/tool catalog, not established as the same managed content index. Sources: dust:dust:drive, dust:dust:credits. - atlassian — Confluence and Jira? [partial]: Confluence indexes selected global spaces, excluding restricted pages. Jira has a beta custom import and MCP tool route; do not count the beta import as a general managed connector. Sources: dust:dust:confluence, dust:dust:jira, dust:dust:credits. - other_systems — Which other business systems? [partial]: Documented routes include managed Slack/Notion/GitHub and Salesforce/Zendesk/Snowflake sources/tools. BigQuery specifically uses a dedicated-service-account table-query connection: Dust keeps metadata, not a synchronized table-content index; queries stay within the chosen BigQuery dataset location and Space admins select tables. General Business/Enterprise connection limits apply; a BigQuery-specific commercial add-on is not separately specified. Sources: dust:dust:sources, dust:dust:credits, dust:dust:r2-bigquery, dust:dust:pricing. - on_prem_sources — Can on-prem file shares or databases be connected? [partial]: Admins can connect a customer-hosted MCP server at a reachable secured URL. This is tool access, not evidence of a native SMB/file-share connector or on-premises Dust deployment. Sources: dust:dust:tools. - connector_provider — Who builds and maintains each connector? [supported]: Dust manages built-in connections; external MCP servers can be vendor/community/customer hosted and authenticated separately. Sources: dust:dust:permissions, dust:dust:tools. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:microsoft, dust:dust:drive, dust:dust:credits, dust:dust:confluence, dust:dust:jira, dust:dust:sources, dust:dust:r2-bigquery, dust:dust:pricing, dust:dust:tools, dust:dust:permissions #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Paid Copilot grounding supports synced and federated external sources; metered Copilot Chat agents have a narrower route. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot add-on (Microsoft 365 Copilot in licensing docs), or Microsoft 365 E7; commercial tenant. Synced-data metered Chat agents are a separately identified route, not paid-work-chat parity.; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - This is not a blanket connector entitlement for included Copilot Chat. The licence matrix permits Studio/pay-as-you-go synced data in agents only and excludes federation. - External-service subscriptions/permissions and connector-specific regional rollout remain prerequisites. - microsoft_365 — Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: Paid Copilot grounds on Microsoft Graph work content. Without that add-on, shared SharePoint/synced-connector data requires an eligible metered agent; ordinary Copilot Chat is not assigned equivalent grounding. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-connector-license-r2. - google_workspace — Which Google sources are connected? [partial]: Google Drive is a synced connector for licensed Copilot grounding; the federated list includes Gmail for paid eligible users. Each source requires its own authorization. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2. - atlassian — Confluence and Jira? [partial]: Confluence/Jira synced data can ground paid Copilot; their personal self-serve variants are limited preview. Metered agents can use synced data only, not the federated route. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-personal-sync-r2, microsoft-copilot:ms-connector-license-r2. - other_systems — Which other business systems? [partial]: Synced examples include Box, Salesforce, ServiceNow, Dynamics365, Workday, Zendesk and SAP; this is the paid-grounding route, with source credentials and individual setup requirements. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2. - on_prem_sources — Can on-prem file shares or databases be connected? [supported]: File-share/SQL/Oracle sources can be indexed by a synced connector/connector agent for paid grounding or separately metered synced-data agents; this does not run Copilot on premises. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2. - connector_provider — Who builds and maintains each connector? [supported]: Microsoft/partner/custom synced connectors coexist. Federation can use Microsoft-published or approved partners, and custom MCP has its own admin setup. All federated querying requires the paid add-on/E7. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-custom-mcp-r2, microsoft-copilot:ms-connector-license-r2. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-connector-license-r2, microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-personal-sync-r2, microsoft-copilot:ms-custom-mcp-r2 ### KNOW-04: Permission-aware retrieval Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Knowledge access is documented through connection-account scope and Dust Spaces; per-user source-ACL mirroring is unverified. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Connector access through one account is not counted as demonstrated per-user source permission preservation. - source_permissions_respected — Are source permissions enforced per user? [partial]: Drive and Microsoft content available to Dust follows the connecting account and admin-selected data. Users then access agent knowledge through Space membership. Individual source ACL inheritance for each querying user was not established. Sources: dust:dust:drive, dust:dust:microsoft, dust:dust:permissions. - enforcement_point — Does the source system, a mirrored index or nothing enforce them? [supported]: Managed content is synchronized under the connection identity and gated through open/restricted Spaces; personal tool credentials are a separate per-user route. Sources: dust:dust:permissions, dust:dust:credentials. - revocation_delay — How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement. - admin_scope_controls — Can admins exclude sites, folders or labels? [supported]: Admins choose connector folders/documents/sites and control restricted Space membership. Sources: dust:dust:spaces, dust:dust:microsoft. - sensitivity_labels — Are Microsoft Purview or similar labels respected? [unknown]: Are Microsoft Purview or similar labels respected? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:drive, dust:dust:microsoft, dust:dust:permissions, dust:dust:credentials, dust:dust:spaces #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft documents source-permission controls; the required restricted-document test was not run. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot add-on (Microsoft 365 Copilot in licensing docs), or Microsoft 365 E7; commercial tenant. Synced-data metered Chat agents are a separately identified route, not paid-work-chat parity.; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - All positive permission findings use the paid work-grounding route, not included Copilot Chat. Purview/SAM require their applicable entitlements. - No two-user restricted-document or revocation test; connector disable propagation is not proof of source-ACL revocation timing. - source_permissions_respected — Are source permissions enforced per user? [supported]: In licensed Copilot work grounding, Graph data is limited to the requesting user's access; this was not tested. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-connector-license-r2. - enforcement_point — Does the source system, a mirrored index or nothing enforce them? [supported]: Paid synced grounding filters item ACLs in Graph; paid federated access executes with the authenticated source-user identity. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2. - revocation_delay — How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? Unverified after checking Copilot privacy, connector architecture and Purview DLP; no two-user or permission-revocation fixture. - admin_scope_controls — Can admins exclude sites, folders or labels? [supported]: Licensed Copilot deployment guidance documents restricted SharePoint search/SAM; federated access also intersects tenant User access and connector staging. Sources: microsoft-copilot:ms-setup, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2. - sensitivity_labels — Are Microsoft Purview or similar labels respected? [supported]: Purview can exclude labelled content from processing through configured DLP rules. Sources: microsoft-copilot:ms-dlp. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-connector-license-r2, microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-setup, microsoft-copilot:ms-dlp ### KNOW-05: Freshness and sync model Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Managed connectors copy and synchronize content, with source-specific refresh and deletion timing. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - live_or_indexed — Is content searched live or copied into an index? [supported]: Connections synchronize content into Dust; conversation uploads remain scoped to the chat. MCP tools can access live services separately. Sources: dust:dust:permissions, dust:dust:files, dust:dust:tools. - sync_interval — How often does an index refresh? [supported]: Microsoft describes five-minute sync cycles; Drive says a few minutes; Confluence describes event updates plus an approximate hourly check. Sources: dust:dust:microsoft, dust:dust:drive, dust:dust:confluence. - deletion_propagation — How quickly does a deleted document disappear? [partial]: Microsoft changes/deletions appear on a subsequent sync and large batches can take longer. Drive deletions occur during its sync. No measured end-to-end bound was tested. Sources: dust:dust:microsoft, dust:dust:drive. - index_location — Where is indexed content stored? [partial]: Dust markets EU or US hosting; exact per-index country, cloud provider and backup location were not established. Sources: dust:dust:security. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:permissions, dust:dust:files, dust:dust:tools, dust:dust:microsoft, dust:dust:drive, dust:dust:confluence, dust:dust:security #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Both copied Graph indexes and live MCP federation are documented. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot add-on (Microsoft 365 Copilot in licensing docs), or Microsoft 365 E7; commercial tenant. Synced-data metered Chat agents are a separately identified route, not paid-work-chat parity.; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Copilot Chat without the add-on is not included as a general indexed/federated grounding entitlement. - No edit/delete propagation fixture; self-serve Confluence/Jira remains limited preview. - live_or_indexed — Is content searched live or copied into an index? [supported]: Licensed Copilot can ground on synced Graph copies or query federated sources live without a separate external-content index. The licence matrix allows metered Chat agents to use synced data only. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2. - sync_interval — How often does an index refresh? [partial]: For the limited-preview personal Confluence/Jira synced route, docs describe roughly15-minute incremental and seven-day full crawls; this is not a general federated or connector SLA. Sources: microsoft-copilot:ms-personal-sync-r2, microsoft-copilot:ms-connector-license-r2. - deletion_propagation — How quickly does a deleted document disappear? [unknown]: How quickly does a deleted document disappear? Unverified after checking connector overview and personal-sync documentation; no edit/delete propagation fixture. - index_location — Where is indexed content stored? [partial]: Paid synced grounding uses the Microsoft365 tenant Graph cloud index; federation does not copy that external content into an index. A country-level index map remains unverified. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2, microsoft-copilot:ms-personal-sync-r2 ### KNOW-06: Grounding and retrieval quality Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Knowledge and research tools cite sources; observed retrieval quality remains unknown. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - citations — Are answers linked to specific sources? [supported]: Deep-dive documents citations to documents, web pages and data queries. Sources: dust:dust:deep. - citation_accuracy — Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test. - cross_language — Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test. - no_answer_behaviour — Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test. - observed_accuracy — How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:deep #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Source links are documented; retrieval quality and cross-language accuracy remain unmeasured. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot/E7 connector-grounded responses only; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Documented citations apply to the licensed connector-grounding route; no equivalent included-Chat entitlement or measured citation accuracy is claimed. - No DE/FR/EN grounding, cross-language, unanswerable-question or restricted-document fixture was run. - citations — Are answers linked to specific sources? [supported]: For licensed Copilot connector-grounded responses, Microsoft documents source citations and links to referenced external items. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2. - citation_accuracy — Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed. - cross_language — Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed. - no_answer_behaviour — Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed. - observed_accuracy — How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unverified after checking connector response documentation; no shared DE/FR/EN corpus or answer set was executed. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2 ### KNOW-07: Memory and personal context Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Agent-specific private memory persists across chats and can be viewed or deleted. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - custom_instructions — Can users set persistent instructions? [partial]: Agent instructions persist in the agent configuration and saved memory can contain user preferences; a separate personal global-instructions setting was not established. Sources: dust:dust:builder, dust:dust:memory. - cross_chat_memory — Does the product remember facts across chats? [supported]: The Memory tool retains user-specific information across conversations per agent. Sources: dust:dust:memory. - user_memory_controls — Can users view, edit and delete memories? [partial]: Users can view and delete agent memories, which persist until deletion. Direct editing or a global personal off switch was not established. Sources: dust:dust:memory. - admin_memory_controls — Can admins turn memory off? [unknown]: Can admins turn memory off? The Agent Memory and governance guides were checked; an admin-wide switch to disable all memory was not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:memory #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Saved memory, history-based personalization and instructions have user controls. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: admin_memory_controls. - Read each atomic answer for its plan, access and feature limits. - custom_instructions — Can users set persistent instructions? [supported]: Users set personal instructions; notebooks have their own instructions. Sources: microsoft-copilot:ms-memory, microsoft-copilot:ms-notebook-instructions. - cross_chat_memory — Does the product remember facts across chats? [supported]: Enabled memory stores preferences and can use prior-chat inferences; work insights depend on plan. Sources: microsoft-copilot:ms-memory. - user_memory_controls — Can users view, edit and delete memories? [partial]: Users can inspect what Copilot knows, ask it to forget details and use temporary chat. Complete saved-memory editing behavior was not tested. Sources: microsoft-copilot:ms-memory. - admin_memory_controls — Can admins turn memory off? [unknown]: Can admins turn memory off? Unverified after checking personalization documentation and Copilot management; organization-wide memory policy behavior not independently established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-memory, microsoft-copilot:ms-notebook-instructions ## Assistants and agents ### AGT-01: Custom assistants Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Custom agents have instructions, models, knowledge and tools with group-governed creation and sharing. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - create_assistants — Can users create assistants with instructions, knowledge and tools? [supported]: Agent Builder configures instructions, models, knowledge and tools. Sources: dust:dust:builder. - creator_permissions — Can admins limit who creates them? [supported]: Create/publish agent and skill permissions can be Everyone, Groups or Admin only. Sources: dust:dust:governance. - sharing_scope — Can assistants be shared with users, groups or everyone? [supported]: Agents and their knowledge access are controlled by sharing and Space memberships; group governance regulates publishing. Sources: dust:dust:builder, dust:dust:spaces, dust:dust:governance. - catalogue — Is there an internal assistant directory? [partial]: Published/shared agents and default agents are discoverable in the workspace; exact catalog configuration was not observed. Sources: dust:dust:builder, dust:dust:models. - prompt_library — Are shared prompt templates available? [partial]: Reusable agents and skills package instructions, knowledge and tools. A separate legacy prompt-library feature is not assumed. Sources: dust:dust:governance, dust:dust:builder. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:governance, dust:dust:spaces, dust:dust:models #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Agent Builder and the agent catalogue cover shared assistants; external actions need a different authoring route. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Microsoft Copilot Chat web app, Copilot Studio extension and agent builder, separate licensing where stated; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Read each atomic answer for its plan, access and feature limits. - create_assistants — Can users create assistants with instructions, knowledge and tools? [partial]: Agent Builder combines instructions and selected knowledge; external action authoring requires Copilot Studio. Sources: microsoft-copilot:ms-builder. - creator_permissions — Can admins limit who creates them? [supported]: Admins control whether users can access Agent Builder. Sources: microsoft-copilot:ms-builder. - sharing_scope — Can assistants be shared with users, groups or everyone? [partial]: Agent links can be shared; the complete user/group/organization permission matrix was not checked. Sources: microsoft-copilot:ms-agents. - catalogue — Is there an internal assistant directory? [supported]: The app lists prebuilt, shared and organization agents. Sources: microsoft-copilot:ms-agents. - prompt_library — Are shared prompt templates available? [supported]: The commercial page links Copilot Prompt Gallery. Sources: microsoft-copilot:ms-price-us. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-builder, microsoft-copilot:ms-agents, microsoft-copilot:ms-price-us ### AGT-02: Tools, actions and MCP Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Dust supports built-in tools, customer MCP servers and personal or shared credentials. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - No external-tool call or access-boundary fixture was run. - builtin_tools — Which tools are built in? [supported]: Documented tools include knowledge search, table queries, web search, Computer, images, speech and agent orchestration. Sources: dust:dust:credits, dust:dust:computer. - custom_actions — Can admins add API actions? [supported]: Admins can connect customer-written MCP tools over secured publicly reachable URLs. Sources: dust:dust:tools. - mcp_client — Can it use remote MCP servers, and with what admin control? [supported]: Admins add remote MCP servers with automatic/static OAuth or bearer-token authentication and can restrict tools to skills. Sources: dust:dust:tools. - tool_auth — Do tools act as the user or as a shared account? [supported]: Shared credentials act as one service account; personal credentials use each user OAuth after initial admin setup. Sources: dust:dust:credentials. - tool_approval — Can admins approve or block tools, and can users confirm actions before they run? [partial]: Computer network domains can require user approval; dated connector releases describe approval for writes. A universal confirmation rule for every tool and unattended trigger was not established. Sources: dust:dust:computer, dust:dust:changelog. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:credits, dust:dust:computer, dust:dust:tools, dust:dust:credentials, dust:dust:changelog #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Paid Copilot documents authenticated MCP tools and conditional writes; the October16 detailed guide supersedes the older generic read-only rollout description. Availability: unknown Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Copilot Studio extension and agent builder, separate licensing where stated; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot/E7 federated connectors and paid Copilot Agent Builder; Studio is only the separately licensed extension route; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Reconciliation: October6 overview retains read-only/early-October text; October16 detailed federation/setup pages explicitly document writes. The current finding is conditional protocol behavior, with actual tenant write availability unknown. - Researcher has an explicit read-only boundary. No external call, approval or access-boundary fixture was executed. - builtin_tools — Which tools are built in? [supported]: Paid experiences include Researcher, Analyst and Facilitator. Sources: microsoft-copilot:ms-price-us. - custom_actions — Can admins add API actions? [partial]: Agent Builder directs authored external-action scenarios to Copilot Studio. Separately, paid federated MCP connectors can expose create/update/delete tools where supplied by the publisher. Sources: microsoft-copilot:ms-builder, microsoft-copilot:ms-custom-mcp-r2, microsoft-copilot:ms-federated-r2. - mcp_client — Can it use remote MCP servers, and with what admin control? [supported]: Custom federation accepts a remote MCP server with search/fetch/query and optional create/update/delete tools. Federation requires the querying user's paid add-on/E7; Studio/pay-as-you-go alone is insufficient. Sources: microsoft-copilot:ms-custom-mcp-r2, microsoft-copilot:ms-connector-license-r2. - tool_auth — Do tools act as the user or as a shared account? [supported]: Federated authenticated tools use OAuth/source-user identity and source permissions. Tenant User access, publisher controls and staged rollout also apply. Sources: microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-custom-mcp-r2. - tool_approval — Can admins approve or block tools, and can users confirm actions before they run? [partial]: Where a connector supplies writes, October16 docs require initial explicit approval with per-tool Allow once/conversation/Always allow settings. Researcher remains read-only. The Coming soon label concerns the admin Tools list. Sources: microsoft-copilot:ms-federated-r2. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-builder, microsoft-copilot:ms-custom-mcp-r2, microsoft-copilot:ms-federated-r2, microsoft-copilot:ms-connector-license-r2 ### AGT-03: Web search and deep research Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Agents can search the web and run multi-step Deep-dive research. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - web_search — Is web search available? [supported]: Web Search & Browse runs Google queries and reads result pages. Sources: dust:dust:web. - admin_toggle — Can admins disable it per organisation or group? [partial]: Web tools are selected in agent configuration; default Deep-dive can be disabled by admins. A universal per-group web-off rule was not established. Sources: dust:dust:web, dust:dust:deep. - search_provider — Which search provider handles queries, and where? [partial]: The guide calls the search a Google query. The intermediary provider and countries handling queries/crawling were not established. Sources: dust:dust:web. - deep_research — Is multi-step research with a report available? [supported]: Deep-dive plans, spawns parallel specialists and produces a research report. It searches Company Data and cannot use Table Query. Sources: dust:dust:deep. - web_citations — Are web sources cited? [supported]: Deep-dive promises citations to web and company sources. Sources: dust:dust:deep. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:web, dust:dust:deep #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: supported Web search is policy-controlled and uses Bing outside the Microsoft 365 search-query boundary. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. - web_search — Is web search available? [supported]: Chat can ground answers in web search. Sources: microsoft-copilot:ms-chat-privacy. - admin_toggle — Can admins disable it per organisation or group? [supported]: Allow web search can target the tenant, groups or users. Sources: microsoft-copilot:ms-manage. - search_provider — Which search provider handles queries, and where? [supported]: Bing receives generated queries under separate data-handling terms; those queries are outside EUDB. Sources: microsoft-copilot:ms-chat-privacy. - deep_research — Is multi-step research with a report available? [supported]: Researcher is included in paid Copilot; a report fixture was not run. Sources: microsoft-copilot:ms-price-us. - web_citations — Are web sources cited? [supported]: Responses include web citations and show generated query details for 24 hours. Sources: microsoft-copilot:ms-chat-privacy. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-chat-privacy, microsoft-copilot:ms-manage, microsoft-copilot:ms-price-us ### AGT-04: Workflows and automation Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Agents support schedules and webhook automation with admin-created event sources. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - workflow_builder — Is there a workflow or chain builder? [partial]: Agents orchestrate tools and sub-agents; external n8n and trigger workflows are documented. A separate visual multi-step chain canvas was not established. Sources: dust:dust:deep, dust:dust:triggers, dust:dust:changelog. - scheduled_tasks — Can prompts or assistants run on a schedule? [supported]: Agents can run on recurring schedules. Sources: dust:dust:schedules. - event_triggers — Can external events start a workflow? [supported]: Built-in webhook sources include GitHub, Jira, Linear, Zendesk and Fathom; signed custom webhooks are supported. Sources: dust:dust:webhooks. - builder_audience — Is building aimed at business users, IT or developers? [supported]: Admins connect event sources; builders/members attach filtered triggers in Agent Builder and can use natural-language trigger creation through Dust Default. Sources: dust:dust:webhooks, dust:dust:changelog. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:deep, dust:dust:triggers, dust:dust:changelog, dust:dust:schedules, dust:dust:webhooks #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Paid Copilot schedules prompts; advanced workflow authoring has separate Studio dependencies. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Copilot Studio extension and agent builder, separate licensing where stated; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: event_triggers. - Read each atomic answer for its plan, access and feature limits. - workflow_builder — Is there a workflow or chain builder? [partial]: Agent Builder directs low-code actions and workflows to Copilot Studio. Sources: microsoft-copilot:ms-builder. - scheduled_tasks — Can prompts or assistants run on a schedule? [supported]: Paid users can create up to ten scheduled prompts and manage their recurrence. Sources: microsoft-copilot:ms-schedule. - event_triggers — Can external events start a workflow? [unknown]: Can external events start a workflow? Unverified after checking scheduled prompt and Agent Builder documentation; external-event trigger availability was not scoped. - builder_audience — Is building aimed at business users, IT or developers? [supported]: Agent Builder uses natural-language configuration; Studio is the low-code extension route. Sources: microsoft-copilot:ms-builder. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-builder, microsoft-copilot:ms-schedule ### AGT-05: Agentic task execution Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Multi-step agent work and visible Deep-dive progress are documented; safety controls depend on tool and trigger. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - No shared gather/documents/email fixture or side-effect audit was run. - agent_mode — Is there an agent mode for multi-step tasks? [supported]: Deep-dive plans, delegates and synthesizes, and Computer can execute deterministic file/code work. Sources: dust:dust:deep, dust:dust:computer. - visible_steps — Are steps and tool calls shown? [supported]: Deep-dive documentation shows reasoning and sub-agent progress in real time. Sources: dust:dust:deep. - side_effect_confirmation — Must the user confirm actions with side effects? [partial]: Computer domains may require user approval and selected connector write actions ask for approval. Pods agents can also act without a human, so universal write confirmation is not claimed. Sources: dust:dust:computer, dust:dust:changelog, dust:dust:pods. - stop_control — Can the user stop a running task? [partial]: The 600-AWU root-task checkpoint offers Stop or Continue. A complete general stop/rollback behavior was not tested. Sources: dust:dust:credits. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:deep, dust:dust:computer, dust:dust:changelog, dust:dust:pods, dust:dust:credits #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Cowork documents multi-step tool execution with visible progress and user controls. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot with Cowork enabled; add_ons=Qualifying Microsoft 365 licence, Enabled usage-based Cowork billing; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Documented behavior only; no three-document/email fixture or interventions were observed. - agent_mode — Is there an agent mode for multi-step tasks? [supported]: Cowork handles multi-step work with enabled usage billing and a paid licence. Sources: microsoft-copilot:ms-cowork. - visible_steps — Are steps and tool calls shown? [supported]: The interface exposes skill messages and tool steps. Sources: microsoft-copilot:ms-cowork. - side_effect_confirmation — Must the user confirm actions with side effects? [supported]: Side effects require approval; users can allow similar actions for the current session. Sources: microsoft-copilot:ms-cowork. - stop_control — Can the user stop a running task? [supported]: Users can pause immediately or after the current step, resume or cancel. Sources: microsoft-copilot:ms-cowork. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-cowork ### AGT-06: Programmable access Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: supported Dust offers conversation/knowledge APIs, enforceable API-key caps and OAuth MCP access. Availability: generally-available Delivery: native Scope: surfaces=Dust APIs and MCP server; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business conversation API; Enterprise adds Data Source API per pricing; MCP subject to workspace enablement; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. - chat_api — Is there an API for chat and assistants? [supported]: Documented APIs retrieve/create conversations and messages with scoped API keys. Sources: dust:dust:get-conversation, dust:dust:api-keys. - knowledge_api — Can documents be loaded through an API? [supported]: The data-source API upserts documents into scoped data sources. Sources: dust:dust:upsert. - api_governance — Do audit, budgets and model rules apply to API use? [supported]: Per-key caps reject further API usage at the limit. Model overrides obey workspace/tier rules; programmatic usage uses the workspace pool and does not count toward beta pooled group budgets. Sources: dust:dust:api-keys, dust:dust:models, dust:dust:credit-management. - mcp_server — Does the product expose itself to other agents over MCP? [supported]: Global and EU MCP URLs expose authorized Dust knowledge, conversations, agents, files and Pods via OAuth; admins can disable access and control redirects. Sources: dust:dust:mcp-server. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:get-conversation, dust:dust:api-keys, dust:dust:upsert, dust:dust:models, dust:dust:credit-management, dust:dust:mcp-server #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial The Chat API and the Work IQ API public preview are separate programmable routes. Availability: beta Delivery: native Scope: surfaces=Microsoft Copilot Chat API preview, Work IQ API public preview, MCP/A2A/REST; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Chat API preview requires the paid Copilot add-on per calling user; Work IQ MCP public-preview prerequisites unverified; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - API preview terms apply. This is a distinct API surface, not included Copilot Chat or an assertion of interactive/API feature parity. No API call was executed. - Work IQ MCP is a roadmap-described public preview; no endpoint or API was invoked. - chat_api — Is there an API for chat and assistants? [partial]: The preview text API is included for paid-add-on users; unlicensed users are explicitly excluded. It supports work/web grounding but not code interpreter, graphic art, action skills or long-running tasks. Sources: microsoft-copilot:ms-chat-api-r2. - knowledge_api — Can documents be loaded through an API? [partial]: Separately configured synced content can be ingested through Graph connector APIs for licensed grounding; this does not establish a complete workspace knowledge-management API. Sources: microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2. - api_governance — Do audit, budgets and model rules apply to API use? [partial]: The Chat API retains source-permission/compliance boundaries; full budget/audit parity was not independently tested. Sources: microsoft-copilot:ms-chat-api-r2. - mcp_server — Does the product expose itself to other agents over MCP? [partial]: Microsoft advertises Work IQ API public preview with MCP, A2A and REST access to work context. Endpoint, authentication and plan details were not verified; this does not make the separate Copilot Chat API an MCP server. Sources: microsoft-copilot:microsoft-copilot:r4-roadmap-work-iq. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-chat-api-r2, microsoft-copilot:ms-connectors-r2, microsoft-copilot:ms-connector-license-r2, microsoft-copilot:microsoft-copilot:r4-roadmap-work-iq ## Daily work ### WORK-01: Clients and access points Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Web, browser extension and Teams access are documented; native desktop/mobile availability remains unverified. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace, Dust browser extension; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - web — Is a full web client available? [supported]: Dust provides the hosted web workspace, including the EU region. Sources: dust:dust:pricing, dust:dust:models. - desktop_apps — Windows and macOS apps? [unknown]: Windows and macOS apps? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established. - mobile_apps — iOS and Android apps with SSO? [unknown]: iOS and Android apps with SSO? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established. - browser_extension — Is there a browser extension or sidebar? [supported]: The extension guide covers Chrome, Firefox and Chromium browsers. Sources: dust:dust:browser. - managed_deployment — Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established. - client_feature_gaps — Which features are missing on mobile? [unknown]: Which features are missing on mobile? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:models, dust:dust:browser #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Web and native access are documented, with authoring gaps on mobile. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Windows MDM deployment is documented; full mobile deployment/configuration parity was not tested. - web — Is a full web client available? [supported]: The browser client is available for paid Copilot and Copilot Chat. Sources: microsoft-copilot:ms-price-us. - desktop_apps — Windows and macOS apps? [supported]: Cowork documentation lists Windows and macOS Copilot clients. Sources: microsoft-copilot:ms-cowork. - mobile_apps — iOS and Android apps with SSO? [partial]: Cowork lists iPhone and Android apps under the licensed account; mobile SSO was not trialled. Sources: microsoft-copilot:ms-cowork. - browser_extension — Is there a browser extension or sidebar? [partial]: Copilot is available in the Edge sidebar; this does not establish a separate third-party browser extension. Sources: microsoft-copilot:ms-chat-usage. - managed_deployment — Can IT deploy and configure clients through MDM? [supported]: For Windows, IT can distribute the Copilot executable through Intune, Configuration Manager, Group Policy or another MDM and control automatic installation. EEA, government and channel exclusions apply to automatic installation; full mobile policy parity was not tested. Sources: microsoft-copilot:microsoft-copilot:r4-mdm-deployment. - client_feature_gaps — Which features are missing on mobile? [partial]: Agent Builder is unavailable on mobile; other feature differences vary by release. Sources: microsoft-copilot:ms-builder. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-cowork, microsoft-copilot:ms-chat-usage, microsoft-copilot:ms-builder, microsoft-copilot:microsoft-copilot:r4-mdm-deployment ### WORK-02: Office suite and Teams integration Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial An official Teams integration runs agents in Teams; document connectors do not imply Office add-ins. Availability: generally-available Delivery: official-integration Scope: surfaces=Dust in Microsoft Teams; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - word_excel_powerpoint — Does it work inside Word, Excel and PowerPoint? [unknown]: Does it work inside Word, Excel and PowerPoint? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately. - outlook — Does it work inside Outlook? [unknown]: Does it work inside Outlook? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately. - teams — Is there a Teams app or bot? [supported]: Dust in Teams has an official integration guide and admin setup. Sources: dust:dust:teams. - google_workspace_apps — Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately. - licence_prerequisites — Which licences or consents are needed? [partial]: The Teams guide requires integration/admin authorization in a Dust workspace. Extra Microsoft/Dust licence charges were not established. Sources: dust:dust:teams. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:teams #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial The paid offering works inside Microsoft 365 apps; Chat has narrower contextual access. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: google_workspace_apps. - word_excel_powerpoint — Does it work inside Word, Excel and PowerPoint? [supported]: Paid Copilot is integrated in Word, Excel and PowerPoint; Chat open-content interactions are narrower. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-chat-privacy. - outlook — Does it work inside Outlook? [supported]: Chat in Outlook can use the user mailbox/calendar and a limited set of accessible files. Sources: microsoft-copilot:ms-chat-privacy. - teams — Is there a Teams app or bot? [supported]: Paid Copilot includes Teams; the Chat entry point also appears in Teams. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-chat-usage. - google_workspace_apps — Does it work inside Docs, Sheets or Gmail? [unknown]: Does it work inside Docs, Sheets or Gmail? Unverified after checking pricing, Chat organizational-data and deployment documentation; native Google Workspace editing integrations not established. - licence_prerequisites — Which licences or consents are needed? [supported]: Paid Copilot requires an eligible M365 base licence; compliance capabilities may need further entitlements. Sources: microsoft-copilot:ms-setup. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-chat-privacy, microsoft-copilot:ms-chat-usage, microsoft-copilot:ms-setup ### WORK-03: Translation and writing Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Agents can perform language work, but document-translation fidelity and controlled terminology are untested. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - document_translation — Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established. - translation_engine — Which engine translates? [unknown]: Which engine translates? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established. - glossaries — Are company glossaries supported? [unknown]: Are company glossaries supported? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established. - formality_and_variants — Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established. - writing_tools — Are dedicated rewrite and proofreading tools available? [partial]: Configurable agent instructions and Computer document editing support writing workflows; a separate dedicated proofreading product was not established. Sources: dust:dust:builder, dust:dust:computer. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:computer #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Copilot Chat can translate referenced document text and accept tone/audience instructions. Format-preserving Word Translator and SharePoint glossary translation are separately scoped workflows. Availability: generally-available Delivery: native Scope: surfaces=Copilot in Microsoft 365 apps and Teams, Microsoft Copilot paid work chat; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Commercial Microsoft Copilot add-on for Word writing examples; general work-chat prompts where the support guide explicitly applies; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Copilot’s prompted translation does not establish preserved page/table layout or a managed corporate glossary. - Word Translator is a separate base-app command; SharePoint/OneDrive glossary translation is separately metered document processing requiring Azure billing and permissions. - No shared translation/glossary/Swiss-language fixture or complete dedicated-engine specification was verified. - document_translation — Can whole documents be translated with formatting kept? [partial]: Copilot Chat documents translation of attached or referenced file content. Microsoft separately documents Word Translator creating a formatted translated copy; that is a Word command, not a Copilot Chat formatting guarantee. No DE-to-FR/IT layout fixture was run. Sources: microsoft-copilot:microsoft-copilot:r5-chat-translation, microsoft-copilot:microsoft-copilot:r5-word-translation-boundary. - translation_engine — Which engine translates? [unknown]: Unresolved on 2026-10-26. Re-read https://support.microsoft.com/en-us/microsoft-365-copilot/translate-files-into-another-language-in-microsoft-365-copilot-chat and https://word.cloud.microsoft/create/en/blog/how-to-translate-documents-in-word/ . The latter identifies Word Translator as a separate formatting-preserving command and Copilot as a drafting/rewriting route, but does not specify a dedicated Copilot translation engine/model contract. No engine was inferred from the separate Word/SharePoint services. - glossaries — Are company glossaries supported? [unknown]: Unresolved on 2026-10-26. Re-read the Copilot translation support page and https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/translation-glossary?view=o365-worldwide plus https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/syntex-azure-billing?view=o365-worldwide . SharePoint supports glossary files in separately metered document processing; a maintained glossary enforced by Copilot Chat/Word prompts or included with a Copilot seat was not established. No glossary fixture was run. - formality_and_variants — Can formality and regional variants (de-CH) be set? [partial]: Official Copilot examples accept tone/style/country and region-specific wording instructions, including refining translated Word content. A deterministic de-CH preset, terminology enforcement and dialect-quality result were not established. Sources: microsoft-copilot:microsoft-copilot:r5-chat-translation, microsoft-copilot:microsoft-copilot:r5-word-translation-boundary. - writing_tools — Are dedicated rewrite and proofreading tools available? [partial]: The direct support guide documents drafting from prompts and Word paragraph rewriting; work-data-grounded prompts require the commercial Copilot subscription. Sources: microsoft-copilot:ms-writing-r2. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-writing-r2, microsoft-copilot:microsoft-copilot:r5-chat-translation, microsoft-copilot:microsoft-copilot:r5-word-translation-boundary, microsoft-copilot:microsoft-copilot:r5-sharepoint-translation, microsoft-copilot:microsoft-copilot:r5-sharepoint-glossary, microsoft-copilot:microsoft-copilot:r5-sharepoint-metering ### WORK-04: Image generation and editing Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Image tools use reference images and parallel generation; exact model and output-right terms need further evidence. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - image_generation — Can users generate images, with which models? [partial]: Image Generation is a configurable agent capability with SynthID-marked output. The exact current model identifier is not named in the checked guide. Sources: dust:dust:images. - image_editing — Can users edit uploaded images? [partial]: Uploaded and prior generated images can be used as references, with up to 14 references. Precise inpainting/masking controls were not established. Sources: dust:dust:images. - admin_control — Can admins restrict image generation? [partial]: Builders enable image tools in an agent, while group governance controls who creates/publishes agents. A separate organization/group image-off switch was not established. Sources: dust:dust:images, dust:dust:governance. - usage_terms — What usage rights apply to output? [unknown]: What usage rights apply to output? The image guide and legal entry points were checked. Current model identifier, per-image tariff and contractual output usage rights were not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:images, dust:dust:governance #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Image generation and an administrator restriction are documented. General output ownership terms apply; editing and image-model-specific rights remain incomplete. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Image editing remains unverified. - Administrator image-generation controls are documented; full image-model-specific output rights remain unverified. - image_generation — Can users generate images, with which models? [partial]: Create/image generation appears in Chat and paid offerings; the current image-model mapping was not established. Sources: microsoft-copilot:ms-price-us. - image_editing — Can users edit uploaded images? [unknown]: Can users edit uploaded images? Unverified after checking Copilot commercial comparison and release notes; current editing, model-specific cost, image policy and output licence terms not fully retrieved. - admin_control — Can admins restrict image generation? [supported]: An authorized administrator can allow or prevent supported image generation under Copilot Settings. Availability depends on the tenant licence, enabled features and rollout; group-level behavior was not tested. Sources: microsoft-copilot:microsoft-copilot:r4-image-admin. - usage_terms — What usage rights apply to output? [partial]: The commercial Generative AI Product Terms treat output as Customer Data and state Microsoft does not own it. A complete image-model-specific rights or third-party restriction matrix was not verified. Sources: microsoft-copilot:microsoft-copilot:r4-online-service-terms. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:microsoft-copilot:r4-image-admin, microsoft-copilot:microsoft-copilot:r4-online-service-terms ### WORK-05: Voice and meetings Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Speech generation and meeting-transcript integrations are documented; live voice and Swiss German recognition remain unknown. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - dictation — Can users dictate prompts? [unknown]: Can users dictate prompts? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established. - read_aloud — Can answers be read aloud? [partial]: Speech Generator converts written text to MP3 audio with selectable voices/languages; a one-click read-aloud mode for all responses was not established. Sources: dust:dust:speech. - voice_conversation — Is a live voice mode available? [unknown]: Is a live voice mode available? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established. - meeting_summaries — Are meetings transcribed and summarised? [supported]: Connected Granola/Fathom/Gong/Praiz transcripts can feed summaries; private Gong transcripts are excluded. This is not a native meeting recorder claim. Sources: dust:dust:meetings. - swiss_german_speech — Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:speech, dust:dust:meetings #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Work-account dictation, read-aloud and live voice are documented with availability limits. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: meeting_summaries, swiss_german_speech. - Read each atomic answer for its plan, access and feature limits. - dictation — Can users dictate prompts? [supported]: Work/school dictation sends speech to Microsoft for transcription without retaining dictation audio. Sources: microsoft-copilot:ms-voice. - read_aloud — Can answers be read aloud? [supported]: Read-aloud uses client-side text-to-speech. Sources: microsoft-copilot:ms-voice. - voice_conversation — Is a live voice mode available? [partial]: Live voice is documented for work/school accounts, subject to subscription and region; feedback audio is removed after 48 hours. Sources: microsoft-copilot:ms-voice. - meeting_summaries — Are meetings transcribed and summarised? [unknown]: Are meetings transcribed and summarised? Unverified after checking Copilot Voice and work-language pages; meeting transcription prerequisites and Swiss German dialect recognition not tested or established. - swiss_german_speech — Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unverified after checking Copilot Voice and work-language pages; meeting transcription prerequisites and Swiss German dialect recognition not tested or established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-voice ### WORK-06: Data analysis and document output Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: supported Computer executes analysis and creates real Office files; Frames provide editable interactive output. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - No Excel/PowerPoint fixture or artifact fidelity test. File Generation is deprecated in favor of Computer as of October 14, 2026. - data_analysis — Can it analyse spreadsheets with executed code? [supported]: Computer executes code to inspect and transform Excel/CSV, compute every-row results and return edited workbooks. Sources: dust:dust:computer. - charts — Can it produce charts? [supported]: Computer documents chart generation from spreadsheet data and inclusion in reports/decks. Sources: dust:dust:computer. - office_file_output — Can it create Word, Excel or PowerPoint files? [supported]: Computer creates/edits Word, Excel and PowerPoint files and returns downloadable artifacts, with fidelity caveats. Sources: dust:dust:computer. - canvas_editing — Is there a document or canvas editor for iterating on output? [supported]: Frames are persistent interactive content that can be revised through agents and shared. Sources: dust:dust:frames. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:computer, dust:dust:frames #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Python execution and downloadable Office files are documented. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Microsoft Copilot with code interpreter/eligible Agent Builder agents; generated Word/Excel/PowerPoint files as documented for Chat; add_ons=Eligible Microsoft 365 base subscription, Paid Microsoft Copilot add-on; called Microsoft 365 Copilot in some source pages, Source-service credentials/subscriptions and Purview entitlements where required; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - No analysis entitlement is inferred for every included-Chat client. Scope uses the paid Copilot code path explicitly named by the security architecture. - No spreadsheet/formula or editable-PowerPoint fixture was run. Notebook instruction sharing is not counted as an output canvas. - data_analysis — Can it analyse spreadsheets with executed code? [supported]: In the paid Copilot/eligible agent code-interpreter path, LLM-generated Python runs in isolated Azure VMs with no network traffic. Sources: microsoft-copilot:ms-code-r2. - charts — Can it produce charts? [supported]: The same paid code-interpreter path can generate data visualizations. Sources: microsoft-copilot:ms-code-r2. - office_file_output — Can it create Word, Excel or PowerPoint files? [supported]: Chat's Word/Excel/PowerPoint agents generate files: Word/Excel download; PowerPoint uses OneDrive when available, otherwise download. Sources: microsoft-copilot:ms-chat-privacy-r2. - canvas_editing — Is there a document or canvas editor for iterating on output? [unknown]: Notebook instruction editing does not establish an editor for generated output. Output-canvas behavior remains unverified after checking code-interpreter, file-generation and notebook instruction documentation. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-code-r2, microsoft-copilot:ms-chat-privacy-r2 ### WORK-07: Sharing and team spaces Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Pods provide shared team conversations, files and tasks; source-sharing effects still need testing. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - No cross-group sharing fixture. Do not infer source-ACL propagation from Pod membership. - share_chats — Can chats be shared inside the organisation? [supported]: Pod conversations are visible to all members, who can contribute. Sources: dust:dust:pod-chats. - team_spaces — Are shared projects or workspaces available? [supported]: Open/Restricted Pods group conversations, files and tasks; restricted access is invite-only. Sources: dust:dust:pods. - group_chat — Can several people chat together with the AI? [supported]: Teammates and agents participate in the same Pod thread and can be mentioned. Sources: dust:dust:pod-chats. - share_permission_boundary — Does sharing respect the recipient's access to sources? [partial]: All Pod members read conversation contents. Spaces restrict source/agent use and personal tools act under their user; recipient-safe redaction of previously generated text was not established. Sources: dust:dust:pod-chats, dust:dust:permissions, dust:dust:credentials. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pod-chats, dust:dust:pods, dust:dust:permissions, dust:dust:credentials #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Shared notebooks and agents are documented; chat-sharing boundaries remain untested. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: share_chats, group_chat, share_permission_boundary. - share_chats — Can chats be shared inside the organisation? [unknown]: Can chats be shared inside the organisation? Unverified after checking notebook sharing and Agent Builder limitations; no cross-group chat-sharing or group-chat test. - team_spaces — Are shared projects or workspaces available? [supported]: Users can collaborate on shared notebooks and share agents. Sources: microsoft-copilot:ms-notebook-instructions, microsoft-copilot:ms-agents. - group_chat — Can several people chat together with the AI? [unknown]: Can several people chat together with the AI? Unverified after checking notebook sharing and Agent Builder limitations; no cross-group chat-sharing or group-chat test. - share_permission_boundary — Does sharing respect the recipient's access to sources? [unknown]: Does sharing respect the recipient's access to sources? Unverified after checking notebook sharing and Agent Builder limitations; no cross-group chat-sharing or group-chat test. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-notebook-instructions, microsoft-copilot:ms-agents ### WORK-08: Interface languages and accessibility Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial German and French UI releases are documented alongside English, with remaining English areas. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - ui_languages — Which UI languages are offered? [supported]: October 21, 2026 release adds German; October 16 adds French alongside English US/UK, across product, Frames, extension, Sidekick and Slack/Teams. Sources: dust:dust:changelog. - dach_language_quality — Are German, French and Italian UIs complete and natural? [partial]: Release notes explicitly leave agent/skill names and instructions in English. German/French naturalness and completeness were not observed; Italian UI was not established. Sources: dust:dust:changelog. - accessibility_statement — Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? The dated locale announcements were checked; Italian UI and a WCAG conformance statement/report were not established. - admin_ui_languages — Is the admin interface available in German? [partial]: Admins can set a workspace default language. A complete German admin-screen walkthrough was not observed. Sources: dust:dust:changelog. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:changelog #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft lists the target European languages; naturalness and conformance remain unchecked. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Localization availability is documented; linguistic quality was not observed. - ui_languages — Which UI languages are offered? [supported]: Microsoft lists English, German, French and Italian among supported work languages and states localization. Sources: microsoft-copilot:ms-language. - dach_language_quality — Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unverified after checking supported-language page; no localized UI inspection, admin-language pass or product-specific WCAG report. - accessibility_statement — Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? Unverified after checking supported-language page; no localized UI inspection, admin-language pass or product-specific WCAG report. - admin_ui_languages — Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unverified after checking supported-language page; no localized UI inspection, admin-language pass or product-specific WCAG report. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-language ## Administration and governance ### ADM-01: Single sign-on and authentication Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial SAML SSO can be enforced; Business offers it from five seats on demand. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - No self-serve SSO login test. - sso_protocols — Which SSO protocols and identity providers work? [supported]: SAML SSO is documented, with Okta, Entra ID and JumpCloud named on pricing. Enterprise marketing also names OIDC; a full provider/protocol matrix was not verified. Sources: dust:dust:sso, dust:dust:pricing, dust:dust:enterprise. - sso_plan — Which plan includes SSO? [supported]: Business pricing lists SSO for 5+ seats on demand; Enterprise includes it. Sources: dust:dust:pricing. - mfa — Can MFA be enforced? [partial]: Enforced SAML routes sign-in through the IdP. Specific MFA enforcement behavior was not tested or established in the checked setup guide. Sources: dust:dust:sso. - conditional_access — Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established. - domain_capture — Can the company claim its email domain? [unknown]: Can the company claim its email domain? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:sso, dust:dust:pricing, dust:dust:enterprise #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft 365 identity, MFA and conditional-access setup are documented. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: domain_capture. - Read each atomic answer for its plan, access and feature limits. - sso_protocols — Which SSO protocols and identity providers work? [partial]: Copilot uses Microsoft 365/Entra work accounts; exact application protocol and direct LDAP alternatives were not verified. Sources: microsoft-copilot:ms-price-us. - sso_plan — Which plan includes SSO? [supported]: Chat requires an eligible M365 account; paid access adds a Copilot licence. Sources: microsoft-copilot:ms-price-us. - mfa — Can MFA be enforced? [supported]: Deployment guidance documents enforcing MFA through Entra policies. Sources: microsoft-copilot:ms-setup. - conditional_access — Do Entra conditional-access policies apply? [partial]: Setup guidance documents conditional access, including SharePoint tenant-level policies. Sources: microsoft-copilot:ms-setup. - domain_capture — Can the company claim its email domain? [unknown]: Can the company claim its email domain? Unverified after checking Copilot licence and deployment guidance; no trial SSO login or domain-claim test. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-setup ### ADM-02: User provisioning and lifecycle Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise SCIM and group roles are documented, with specific annual-seat reclaim behavior. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Enterprise for SCIM; seat-management differences stated; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - scim — Is SCIM provisioning supported? [supported]: SCIM 2.0 creates, updates and deactivates users from an IdP as an Enterprise feature. Sources: dust:dust:provision. - group_sync — Are identity-provider groups synced? [supported]: Provisioned IdP groups govern Space access and can map to Admin/Manager roles. Sources: dust:dust:provision, dust:dust:spaces. - jit_provisioning — Are users created at first login? [unknown]: Are users created at first login? Provisioning and seat docs were checked. First-login JIT creation and complete leaver-data transfer were not established. - deprovisioning — What happens to a removed user's data and shared assets? [partial]: SCIM deactivates users; removal/reassignment affects seats but exact chat/agent/knowledge ownership transfer was not tested. Sources: dust:dust:provision, dust:dust:seats. - seat_assignment — Can admins assign and reclaim seats? [supported]: Admins assign seat types independent of roles. Unassigned members cannot interact with agents; annual seats return to stock, and already-granted credits can persist to period end. Sources: dust:dust:seats. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:provision, dust:dust:spaces, dust:dust:seats #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Seat assignment is tenant-managed; provisioning and content-transfer details remain open. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: scim, group_sync, jit_provisioning, deprovisioning. - scim — Is SCIM provisioning supported? [unknown]: Is SCIM provisioning supported? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested. - group_sync — Are identity-provider groups synced? [unknown]: Are identity-provider groups synced? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested. - jit_provisioning — Are users created at first login? [unknown]: Are users created at first login? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested. - deprovisioning — What happens to a removed user's data and shared assets? [unknown]: What happens to a removed user's data and shared assets? Unverified after checking Microsoft Copilot setup; SCIM/JIT, group provisioning and leaver asset transfer were not separately documented or tested. - seat_assignment — Can admins assign and reclaim seats? [supported]: M365 administrators assign purchased Copilot licences to users. Sources: microsoft-copilot:ms-setup. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-setup ### ADM-03: Roles, groups and feature permissions Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Dust separates Admin, Manager, Member and group-manager permissions and supports restricted knowledge spaces. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - admin_roles — Which admin roles exist, and can admin rights be delegated? [supported]: Admins control all governance; Managers delegate member/group/usage administration; group managers administer selected groups. Sources: dust:dust:governance. - groups — Can permissions be set per group? [supported]: Permissions go to manual or provisioned groups using Everyone, Groups or Admin-only modes. Multiple grants combine additively. Sources: dust:dust:governance. - feature_toggles — Which features can be switched on or off per group? [partial]: Group controls cover agent/skill creation and publishing, automation charging, billing/security and model ceilings. An exhaustive per-feature toggle matrix for uploads/web/images was not established. Sources: dust:dust:governance, dust:dust:tiers. - multi_entity — Can subsidiaries or departments be separated within one contract? [partial]: Restricted Spaces and Pods separate audiences inside a workspace; separate legal/subsidiary tenant boundaries within one contract were not established. Sources: dust:dust:spaces, dust:dust:pods. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:governance, dust:dust:tiers, dust:dust:spaces, dust:dust:pods #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Administrative roles and selected group-targeted controls are documented. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - No disabled-feature test with two groups was performed. - admin_roles — Which admin roles exist, and can admin rights be delegated? [supported]: M365, SharePoint, Purview and billing functions use distinct administrator roles. Sources: microsoft-copilot:ms-setup, microsoft-copilot:ms-cost-setup. - groups — Can permissions be set per group? [supported]: Web-search and Anthropic settings can target groups. Sources: microsoft-copilot:ms-manage, microsoft-copilot:ms-anthropic. - feature_toggles — Which features can be switched on or off per group? [partial]: Admins control web search and Agent Builder; Anthropic access has separate user/group controls. Sources: microsoft-copilot:ms-manage, microsoft-copilot:ms-builder, microsoft-copilot:ms-anthropic. - multi_entity — Can subsidiaries or departments be separated within one contract? [unknown]: Can subsidiaries or departments be separated within one contract? Unverified after checking Copilot admin controls; complete feature-by-group and subsidiary isolation behavior not tested. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-setup, microsoft-copilot:ms-cost-setup, microsoft-copilot:ms-manage, microsoft-copilot:ms-anthropic, microsoft-copilot:ms-builder ### ADM-04: Usage and adoption analytics Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Consumption analytics has detailed attribution and exports without message content. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - adoption_dashboard — Is there an adoption dashboard? [partial]: Pricing lists usage/adoption reporting; the Analytics guide focuses on credit consumption and attribution rather than a complete active-user adoption scorecard. Sources: dust:dust:pricing, dust:dust:analytics. - breakdowns — Can usage be broken down by group, model, feature and assistant? [supported]: Analytics filters/ranks agents, members, groups, models, tools, sources, API keys, skills and Pods. Group attribution may count a member in several groups. Sources: dust:dust:analytics. - export — Can usage data be exported? [supported]: Raw CSV consumption export and API analytics export are documented, with workspace enablement and key-scope restrictions. Sources: dust:dust:analytics. - privacy_modes — Can per-person reporting be limited or pseudonymised? [partial]: Analytics exports omit message content, but contain member/message/conversation identifiers. Pseudonymous or works-council privacy modes were not established. Sources: dust:dust:analytics. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:analytics #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Chat and paid usage reports are separate and have privacy controls. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Read each atomic answer for its plan, access and feature limits. - adoption_dashboard — Is there an adoption dashboard? [supported]: Microsoft publishes distinct paid Copilot and unlicensed Chat usage dashboards. Sources: microsoft-copilot:ms-usage, microsoft-copilot:ms-chat-usage. - breakdowns — Can usage be broken down by group, model, feature and assistant? [partial]: Reports include application entry points and user activity; complete model/group/assistant breakdowns were not verified. Sources: microsoft-copilot:ms-usage, microsoft-copilot:ms-chat-usage. - export — Can usage data be exported? [supported]: The Chat report exports all reported user usage as CSV. Sources: microsoft-copilot:ms-chat-usage. - privacy_modes — Can per-person reporting be limited or pseudonymised? [supported]: Identifying user, group and site fields are hidden by default; administrators can change report settings. Sources: microsoft-copilot:ms-usage. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-usage, microsoft-copilot:ms-chat-usage ### ADM-05: Spend controls and cost allocation Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Credit plans offer consumption visibility, member limits and plan-specific pooled budgets, with programmatic exceptions. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Group budgets are beta and exclude programmatic usage. No budget fixture test. - cost_visibility — Can admins see cost or consumption per user and group? [supported]: Analytics and Credits show consumed credits by member, group, model, tool and agent. Credits are not assumed to be invoice currency. Sources: dust:dust:analytics, dust:dust:credit-management. - budgets — Can budgets be set per user or group? [supported]: Members have shared-pool spend limits; beta group budgets require Enterprise Pooled. Programmatic monthly and API-key caps are separate. Sources: dust:dust:credit-management, dust:dust:api-keys. - budget_enforcement — Does reaching a budget alert, block or downgrade? [supported]: Pool limits/group budgets block further requests; an in-progress message can finish above its starting cap. API calls reject at per-key caps. Optional automatic seat upgrades may increase billed subscriptions. Sources: dust:dust:credit-management, dust:dust:api-keys. - chargeback — Can costs be exported per cost centre? [partial]: Consumption CSV includes groups and identifiers, but group attribution can duplicate usage and is not a guaranteed invoice-ready cost-center chargeback. Sources: dust:dust:analytics. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:analytics, dust:dust:credit-management, dust:dust:api-keys #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Metered-service cost management supports limits; exact stop semantics need verification. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Prepaid-credit exhaustion alone can continue into PAYG; it is not itself a hard budget. - cost_visibility — Can admins see cost or consumption per user and group? [partial]: The cost dashboard shows credit consumption and billing configuration; complete cost-centre mapping was not verified. Sources: microsoft-copilot:ms-cost-setup. - budgets — Can budgets be set per user or group? [supported]: Policies support monthly spending limits and optional per-user limits. Sources: microsoft-copilot:ms-cost-setup. - budget_enforcement — Does reaching a budget alert, block or downgrade? [partial]: The setup describes limits on monthly credit spend, but overshoot, timing and enforcement were not tested. Sources: microsoft-copilot:ms-cost-setup. - chargeback — Can costs be exported per cost centre? [unknown]: Can costs be exported per cost centre? Unverified after checking Copilot Credits cost management and rate documentation; chargeback exports and enforced-stop timing not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-cost-setup ### ADM-06: Audit logs and compliance export Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise has documented event logs and SIEM delivery; content logging and legal hold remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace, Dust APIs and MCP server; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Enterprise; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - admin_events — Are admin and security events logged? [supported]: Enterprise Audit Logs record significant admin/security, user, API-key, system and tool events with timestamps, targets and actor metadata. Sources: dust:dust:audit. - content_logging — Can prompts and answers be retained for compliance, and is it configurable? [unknown]: Can prompts and answers be retained for compliance, and is it configurable? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established. - siem_export — Can logs stream to a SIEM or be exported? [supported]: CSV export and continuous destinations include Datadog, Splunk, S3, GCS and custom HTTPS. Sources: dust:dust:audit. - ediscovery — Are eDiscovery and legal hold supported? [unknown]: Are eDiscovery and legal hold supported? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established. - log_retention — How long are logs kept? [partial]: Enterprise marketing states 365-day audit retention; no underlying report/contract or configurable retention details were retrieved. Sources: dust:dust:enterprise. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:audit, dust:dust:enterprise #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Purview provides interaction records and compliance retention, with licence-dependent policies. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Compliance copies differ from the visible chat history. No export or hold test was run. - admin_events — Are admin and security events logged? [supported]: With auditing enabled, Purview logs Copilot admin changes and user resource/agent metadata. Sources: microsoft-copilot:ms-audit. - content_logging — Can prompts and answers be retained for compliance, and is it configurable? [supported]: Prompts/responses are retained in Exchange-backed compliance copies; administrators can apply retention. Sources: microsoft-copilot:ms-retention. - siem_export — Can logs stream to a SIEM or be exported? [supported]: Purview supports export of Copilot audit events. Microsoft documents EXO CSV export and Office 365 Management Activity API streaming of CopilotInteraction events to a SIEM; this does not imply full prompt/response content in audit metadata. Sources: microsoft-copilot:microsoft-copilot:r4-audit-export, microsoft-copilot:microsoft-copilot:r4-audit-api. - ediscovery — Are eDiscovery and legal hold supported? [supported]: Hidden interaction copies are searchable through eDiscovery and remain subject to holds. Sources: microsoft-copilot:ms-retention. - log_retention — How long are logs kept? [partial]: Audit Standard and Premium have distinct retention entitlements; a product-specific integrity and exact retention configuration was not verified. Sources: microsoft-copilot:ms-audit-standard. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-audit, microsoft-copilot:ms-retention, microsoft-copilot:ms-audit-standard, microsoft-copilot:microsoft-copilot:r4-audit-export, microsoft-copilot:microsoft-copilot:r4-audit-api ### ADM-07: Data loss prevention and personal data Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome. #### Dust Verification status: No public information found (not-published) Support: not-published We found no public information on this. A missing finding is not evidence that the product lacks the capability. #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Purview can block sensitive prompts when configured; its default policy simulates. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - No Swiss AHV or IBAN test was performed. - pii_detection — Is personal data detected in prompts and files? [supported]: Purview DLP can match selected sensitive information types in prompts. Sources: microsoft-copilot:ms-dlp. - pii_action — Is it redacted, masked, blocked or only warned? [supported]: Configured policies prevent prompt processing; the default policy is simulation/alert mode. Sources: microsoft-copilot:ms-dlp, microsoft-copilot:ms-dlp-default. - custom_patterns — Can admins add custom patterns or terms? [supported]: The Copilot DLP location supports custom sensitive-information types for prompt blocking. This control is in preview and subject to tenant rollout and licensing; the location does not scan files uploaded directly in prompts. No AHV/IBAN fixture was run. Sources: microsoft-copilot:microsoft-copilot:r4-custom-dlp-types. - dlp_integration — Does it integrate with an existing DLP product? [partial]: Microsoft Purview is the documented integration; base subscription entitlements determine available controls. Sources: microsoft-copilot:ms-dlp, microsoft-copilot:ms-setup. - filter_location — Where does filtering run? [unknown]: Where does filtering run? Unverified after checking Purview DLP documentation; custom AHV/IBAN patterns, filtering geography and fixture behavior unverified. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:ms-dlp, microsoft-copilot:ms-dlp-default, microsoft-copilot:ms-setup, microsoft-copilot:microsoft-copilot:r4-custom-dlp-types ### ADM-08: AI policy and guardrails Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Agents have persistent instructions and workspace governance; broad enforced content-policy administration is unverified. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - org_instructions — Can admins set organisation-wide instructions? [partial]: Admins/builders configure agent instructions; an enforced single organization-wide instruction applied to every agent/message was not established. Sources: dust:dust:builder, dust:dust:governance. - usage_notice — Can users be required to accept a usage policy? [unknown]: Can users be required to accept a usage policy? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established. - content_filters — Are content filters configurable? [partial]: Image Generation documents NSFW/celebrity safety filtering. Custom organization-wide topic/content rules were not established. Sources: dust:dust:images. - violation_reporting — Are policy hits visible to admins? [unknown]: Are policy hits visible to admins? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:builder, dust:dust:governance, dust:dust:images #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft documents safety controls and policy metadata; organization-wide instruction enforcement remains unverified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: org_instructions, usage_notice. - Read each atomic answer for its plan, access and feature limits. - org_instructions — Can admins set organisation-wide instructions? [unknown]: Can admins set organisation-wide instructions? Unverified after checking Copilot privacy and audit schemas; organization-wide instructions and mandatory AUP acknowledgement not established. - usage_notice — Can users be required to accept a usage policy? [unknown]: Can users be required to accept a usage policy? Unverified after checking Copilot privacy and audit schemas; organization-wide instructions and mandatory AUP acknowledgement not established. - content_filters — Are content filters configurable? [partial]: Copilot documents harmful-content and prompt-injection protections; customer configurability was not established. Sources: microsoft-copilot:ms-privacy. - violation_reporting — Are policy hits visible to admins? [partial]: Audit resource metadata can include policy restrictions and prompt-injection detection; complete violation coverage was not established. Sources: microsoft-copilot:ms-audit. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-audit ## Data protection and sovereignty ### DATA-01: Hosting location and data residency Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial EU workspace and EU model controls are distinct from general hosting and global subprocessing. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - storage_region — Where are chats, files and indexes stored? [partial]: Pricing/security advertise EU or US workspace hosting. Exact cloud provider, storage country and index location were not established. Sources: dust:dust:pricing, dust:dust:security. - inference_region — Where do model calls run, per provider? [supported]: EU credit-priced workspaces using Dust-hosted models can enable EU-hosted models only after all active agents comply. BYOK is outside this setting; not every model is eligible. Sources: dust:dust:eu-models. - backups_logs_region — Where are backups, logs and telemetry? [unknown]: Where are backups, logs and telemetry? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established. - support_access_region — From where can vendor staff access data? [partial]: The controller privacy policy permits non-EEA access/processing including the US; it does not establish customer-content support access by staff country. Sources: dust:dust:privacy. - swiss_hosting — Is Swiss hosting available? [unknown]: Is Swiss hosting available? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established. - residency_plan — Which plan or option provides residency? [supported]: Business and Enterprise list EU/US residency; EU-only model restrictions additionally require EU region and credit pricing with Dust model hosting. Sources: dust:dust:pricing, dust:dust:eu-models. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:security, dust:dust:eu-models, dust:dust:privacy #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial EU/EFTA commitments have separate model, web-search and operational exceptions. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Bing web queries are outside EUDB. Anthropic opt-in changes the model-processing scope. No sovereign-cloud claims are made. - storage_region — Where are chats, files and indexes stored? [partial]: Microsoft 365 tenant commitments govern interaction storage and OneDrive files; EUDB covers qualifying EU/EFTA configurations, not a universal Swiss-only deployment. Sources: microsoft-copilot:ms-chat-privacy, microsoft-copilot:ms-eudb. - inference_region — Where do model calls run, per provider? [partial]: EU traffic has EUDB safeguards; optional Anthropic is excluded from EUDB and in-country processing commitments. Sources: microsoft-copilot:ms-privacy, microsoft-copilot:ms-anthropic. - backups_logs_region — Where are backups, logs and telemetry? [partial]: EUDB includes pseudonymized personal system logs subject to limited-transfer exceptions; a separate backup/telemetry country map was not retrieved. Sources: microsoft-copilot:ms-eudb. - support_access_region — From where can vendor staff access data? [partial]: EUDB professional-services data is committed at rest; operational transfers remain possible. This does not prove EU-only staff access. Sources: microsoft-copilot:ms-eudb. - swiss_hosting — Is Swiss hosting available? [unknown]: Is Swiss hosting available? Unverified after checking Copilot privacy, EUDB and residency documentation; no comprehensive Swiss storage/inference/support matrix. - residency_plan — Which plan or option provides residency? [partial]: Chat and paid Copilot use M365 commitments; model and service-specific exceptions must be applied separately. Sources: microsoft-copilot:ms-edp, microsoft-copilot:ms-anthropic. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-chat-privacy, microsoft-copilot:ms-eudb, microsoft-copilot:ms-privacy, microsoft-copilot:ms-anthropic, microsoft-copilot:ms-edp ### DATA-02: Deployment options Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Hosted Business and Enterprise single-tenant offers are public; supported customer-operated whole-platform modes are unverified. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace, Dust Enterprise single-tenant deployment; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=not specified; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - multi_tenant_saas — Is a shared SaaS offered? [partial]: Business is a self-serve hosted workspace; exact shared-infrastructure isolation architecture is not documented in the checked pages. Sources: dust:dust:pricing, dust:dust:privacy. - dedicated_instance — Is a dedicated single-tenant instance offered, from what size? [supported]: Enterprise pricing advertises single-tenant deployment. Numerical seat/spend minimum, supported countries and operating terms were not established. Sources: dust:dust:pricing. - customer_cloud — Can it run in the customer's own cloud account, from what size? [unknown]: Can it run in the customer's own cloud account, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment. - on_premise — Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment. - air_gapped — Can it run without internet access? [unknown]: Can it run without internet access? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment. - mode_feature_gaps — Which features are missing outside SaaS? [partial]: Business/Enterprise packaging differs in connectors, MCP, Spaces, APIs and governance. No customer-operated hosting feature-parity contract was established. Sources: dust:dust:pricing. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:privacy #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial The researched offering is Microsoft-operated tenant SaaS; other deployment contracts remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: dedicated_instance, customer_cloud, on_premise, air_gapped, mode_feature_gaps. - multi_tenant_saas — Is a shared SaaS offered? [supported]: Enterprise protection documents isolated customer tenants in Microsoft 365. Sources: microsoft-copilot:ms-edp. - dedicated_instance — Is a dedicated single-tenant instance offered, from what size? [unknown]: Is a dedicated single-tenant instance offered, from what size? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established. - customer_cloud — Can it run in the customer's own cloud account, from what size? [unknown]: Can it run in the customer's own cloud account, from what size? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established. - on_premise — Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established. - air_gapped — Can it run without internet access? [unknown]: Can it run without internet access? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established. - mode_feature_gaps — Which features are missing outside SaaS? [unknown]: Which features are missing outside SaaS? Unverified after checking Microsoft Copilot commercial plans and architecture; dedicated-instance, customer-cloud, full on-premises and air-gapped offerings and thresholds not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-edp ### DATA-03: Training use and provider retention Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Dust publishes no-training and provider-retention claims; the customer DPA was not retrieved. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Controller privacy-policy scope is distinct from processor DPA coverage. - vendor_training — Does the vendor train on customer content? [partial]: The security page claims customer data is never used for model training. This remains vendor-claimed because no customer DPA/contract clause was retrieved. Sources: dust:dust:security. - provider_training — Do model providers train on it under this product's contracts? [partial]: The privacy policy names OpenAI, Anthropic, Mistral, Google and Fireworks as prohibited from training on customer/personal content; BYOK arrangements need separate confirmation. Sources: dust:dust:training-policy. - provider_retention — How long do model providers keep prompts, including for abuse monitoring? [partial]: The policy states providers do not log Customer Content for human review or save it to disk. Exception/abuse-retention periods were not established from customer contracts. Sources: dust:dust:training-policy. - zero_retention — Is zero data retention available, and on which plan? [partial]: Security and privacy pages assert provider zero retention, but applicable plan/model exceptions were not contract-verified. Sources: dust:dust:security, dust:dust:training-policy. - human_review — Can provider staff review content? [partial]: The published policy says listed providers do not log Customer Content for human review. This is a vendor assertion, not an independently reviewed model-provider contract. Sources: dust:dust:training-policy. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:security, dust:dust:training-policy #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial No-training assertions and provider exceptions are recorded separately from customer retention. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - No-training statements remain vendor assertions pending direct contract verification. Stored tenant chat history is distinct from provider retention. - vendor_training — Does the vendor train on customer content? [partial]: Microsoft states commercial prompts, responses and Graph data do not train foundation models; the underlying DPA text was not inspected. Sources: microsoft-copilot:ms-no-training. - provider_training — Do model providers train on it under this product's contracts? [partial]: Microsoft makes the same foundation-model statement; separate Data Retention model terms require their own review. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic. - provider_retention — How long do model providers keep prompts, including for abuse monitoring? [partial]: Some Anthropic models explicitly retain data under separate Anthropic terms; ordinary eligible subprocessor models are described differently. No universal retention period is established. Sources: microsoft-copilot:ms-anthropic. - zero_retention — Is zero data retention available, and on which plan? [partial]: Eligible Anthropic subprocessor offerings are described as not retaining customer content; this is not zero retention for M365 interactions. Sources: microsoft-copilot:ms-anthropic. - human_review — Can provider staff review content? [partial]: Copilot opts out of Azure OpenAI abuse-monitoring human review; Anthropic illegal-content safeguards are separate. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic ### DATA-04: Retention and deletion Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Some user deletion and memory retention behavior is documented; tenant-wide retention schedules remain open. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - default_retention — What is retained and for how long by default? [partial]: Agent memories persist until manually deleted. This does not define default retention for all conversations, files, indexes or logs. Sources: dust:dust:memory. - admin_retention — Can admins set retention periods? [partial]: Enterprise pricing offers custom data retention; periods, deletion mechanics and exceptions were not retrieved. Sources: dust:dust:pricing. - user_deletion — Can users delete their chats and files permanently? [partial]: Users can delete conversations and agent memories. Backup erasure timing and all attached-file deletion behavior were not established. Sources: dust:dust:delete-chat, dust:dust:memory. - contract_end_deletion — What is deleted at contract end, and when? [unknown]: What is deleted at contract end, and when? Conversation/memory docs, Enterprise pricing and unreadable legal entry points were checked. Contract-end erasure timing and complete storage/index/log retention defaults remain unknown. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:memory, dust:dust:pricing, dust:dust:delete-chat #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Purview governs retained Exchange copies of managed Copilot interactions; uploaded-file repository retention is outside this finding. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Managed work/school Microsoft Copilot and Copilot Chat with EDP; Exchange prompt/response copies governed by applicable Purview retention/holds; add_ons=Eligible Microsoft365 tenant, Applicable Purview retention/eDiscovery licensing and configured policies; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Narrowed scope resolves the publication conflict for this finding: Exchange interaction copies are separate from uploaded-file repositories and temporary prompt context. - No universal18-month file-retention promise or immediate-deletion guarantee is made. Full repository/post-termination behavior needs a separate source/tenant check. - default_retention — What is retained and for how long by default? [partial]: Prompts/responses are logged in Exchange; retention depends on tenant policies. A universal default duration for uploaded files/indexes is not established and is excluded from this Exchange-interaction scope. Sources: microsoft-copilot:ms-chat-privacy-r2, microsoft-copilot:ms-retention-r2. - admin_retention — Can admins set retention periods? [supported]: Purview can retain/delete interaction copies; retention and eDiscovery holds can suspend permanent deletion. Sources: microsoft-copilot:ms-retention-r2. - user_deletion — Can users delete their chats and files permanently? [partial]: Removing visible history does not immediately delete retained Exchange copies; retention/hold processing continues asynchronously. Sources: microsoft-copilot:ms-retention-r2. - contract_end_deletion — What is deleted at contract end, and when? [unknown]: What is deleted at contract end, and when? Unverified after checking Purview retention and privacy documentation; complete post-termination deletion terms were not retrieved. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-chat-privacy-r2, microsoft-copilot:ms-retention-r2 ### DATA-05: Sub-processors and foreign-law exposure Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Dust identifies a French operating entity; customer subprocessor inventory and notice rules remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - subprocessor_list — Is a dated sub-processor list published? [unknown]: Is a dated sub-processor list published? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established. - subprocessor_countries — Which countries do sub-processors operate in? [unknown]: Which countries do sub-processors operate in? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established. - change_notification — Are customers notified of sub-processor changes? [unknown]: Are customers notified of sub-processor changes? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established. - parent_jurisdiction — Which jurisdiction governs the vendor and its parent? [partial]: The public policy identifies Permutation Labs at a Paris, France address. A separate parent company or controlling entity was not established. Sources: dust:dust:privacy. - transfer_mechanism — Which transfer mechanism applies to non-EU/CH processing? [partial]: For its controller processing, the privacy policy describes adequacy or EU SCC safeguards for non-EU transfers, including the US. Customer processor transfer terms were not retrieved. Sources: dust:dust:privacy. - government_access_policy — Is there a published government-access or transparency policy? [partial]: The controller policy allows legally required disclosure to authorities; a dedicated government-request transparency policy for customer content was not established. Sources: dust:dust:privacy. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:privacy #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft publishes subprocessor governance and change-notification routes; legal transfer details need direct contract review. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: subprocessor_countries, parent_jurisdiction, transfer_mechanism, government_access_policy. - Read each atomic answer for its plan, access and feature limits. - subprocessor_list — Is a dated sub-processor list published? [partial]: The AI subprocessor overview links the Online Services Subprocessors List; a dated country-by-country copy was not downloaded. Sources: microsoft-copilot:ms-subprocessors. - subprocessor_countries — Which countries do sub-processors operate in? [unknown]: Which countries do sub-processors operate in? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass. - change_notification — Are customers notified of sub-processor changes? [partial]: Customers can subscribe to list updates. Exact advance-notice periods were not established. Sources: microsoft-copilot:ms-subprocessors. - parent_jurisdiction — Which jurisdiction governs the vendor and its parent? [unknown]: Which jurisdiction governs the vendor and its parent? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass. - transfer_mechanism — Which transfer mechanism applies to non-EU/CH processing? [unknown]: Which transfer mechanism applies to non-EU/CH processing? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass. - government_access_policy — Is there a published government-access or transparency policy? [unknown]: Is there a published government-access or transparency policy? Unverified after checking AI subprocessor overview and linked Service Trust Portal; countries, contracting jurisdiction, transfer clauses and government-access policy not retrieved in this pass. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-subprocessors ### DATA-06: Contracts and regulatory coverage Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise offers custom MSA/DPA terms, while the underlying legal materials were inaccessible. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - dpa — Is a DPA available, and is it negotiable? [partial]: Enterprise pricing explicitly offers custom MSA/DPA terms. The form, sign-up incorporation and negotiability boundaries were not inspected. Sources: dust:dust:pricing. - revdsg_gdpr — Does the DPA cover revDSG and GDPR? [partial]: Marketing and privacy materials reference GDPR; explicit Swiss revDSG coverage in the customer DPA was not established. Sources: dust:dust:security, dust:dust:privacy. - governing_law — Which law and court govern the contract? [unknown]: Which law and court govern the contract? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established. - ai_act_materials — Is EU AI Act documentation provided? [unknown]: Is EU AI Act documentation provided? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established. - sector_materials — Are FINMA or other sector materials provided? [partial]: Security marketing says the service enables HIPAA compliance. A BAA, FINMA or banking-secrecy outsourcing pack was not retrieved. Sources: dust:dust:security. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:security, dust:dust:privacy #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Enterprise data protection links a DPA and Product Terms; no regulatory compliance verdict is made. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: governing_law, ai_act_materials, sector_materials. - Read each atomic answer for its plan, access and feature limits. - dpa — Is a DPA available, and is it negotiable? [partial]: Microsoft says commercial Copilot/Chat are covered by its DPA and Product Terms; negotiability was not verified. Sources: microsoft-copilot:ms-edp. - revdsg_gdpr — Does the DPA cover revDSG and GDPR? [partial]: The enterprise protection page names GDPR; Swiss revDSG wording was not inspected. Sources: microsoft-copilot:ms-edp. - governing_law — Which law and court govern the contract? [unknown]: Which law and court govern the contract? Unverified after checking Enterprise data protection; the public DPA document index timed out, so law/court, AI Act and sector clauses remain unverified. - ai_act_materials — Is EU AI Act documentation provided? [unknown]: Is EU AI Act documentation provided? Unverified after checking Enterprise data protection; the public DPA document index timed out, so law/court, AI Act and sector clauses remain unverified. - sector_materials — Are FINMA or other sector materials provided? [unknown]: Are FINMA or other sector materials provided? Unverified after checking Enterprise data protection; the public DPA document index timed out, so law/court, AI Act and sector clauses remain unverified. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-edp ### DATA-07: Certifications and attestations Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial SOC 2 Type II is claimed publicly, without a verified report or certificate. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - iso_27001 — ISO 27001 with scope and validity? [unknown]: ISO 27001 with scope and validity? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified. - soc2 — SOC 2 type, period and covered service? [partial]: Dust security/pricing claim SOC 2 Type II. Auditor, reporting period and exact service scope were not verified. Sources: dust:dust:security, dust:dust:pricing. - c5 — BSI C5 attestation? [unknown]: BSI C5 attestation? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified. - other_certifications — Which other certificates (27701, 42001, TISAX)? [unknown]: Which other certificates (27701, 42001, TISAX)? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified. - report_access — How can customers obtain reports? [partial]: The security page directs customers to trust.dust.com; underlying reports were not accessible in this public source pass. Sources: dust:dust:security. - pentest — Are independent penetration test summaries available? [unknown]: Are independent penetration test summaries available? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:security, dust:dust:pricing #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial BSI’s public registry verifies Microsoft 365 ISMS/privacy certificates with validity through July 28, 2027. A Copilot-specific certificate schedule and current SOC/C5 reports remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Registry verification covers the named Microsoft 365 ISMS/privacy scope; the issuer entries do not separately enumerate Copilot. - No restricted Service Trust Portal document, Copilot ISO 42001 certificate schedule, current SOC 2 audit period or C5 report was inspected. - Vendor-listed ISO 42001 scope is distinguished from issuer-verified ISO 27001/27701 metadata. - iso_27001 — ISO 27001 with scope and validity? [partial]: BSI registry entry IS 552878 verifies Microsoft Corporation’s Microsoft 365 services ISMS against ISO/IEC 27001:2022, effective July 29, 2024 through July 28, 2027, under a February 14, 2024 applicability statement. Microsoft places Copilot under Microsoft 365 compliance commitments; the issuer entry does not separately enumerate Copilot, so exact app-scope verification remains incomplete. Sources: microsoft-copilot:microsoft-copilot:r5-bsi-iso27001, microsoft-copilot:microsoft-copilot:r5-copilot-compliance-boundary. - soc2 — SOC 2 type, period and covered service? [unknown]: Unresolved on 2026-10-26. Searched https://servicetrust.microsoft.com/ViewPage/HomePageV2 and its public search index, https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2 and BSI’s Microsoft certificate directory. STP retrieval returned a JavaScript shell; indexed report/bridge-letter titles are not an inspected auditor opinion, audit period or Copilot-specific system description. No authenticated report was accessed. - c5 — BSI C5 attestation? [unknown]: Unresolved on 2026-10-26. Searched https://servicetrust.microsoft.com/ViewPage/HomePageV2 and its public report index plus https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2 . Microsoft describes C5 controls in Office 365 SOC reporting, but a current C5 report and exact Copilot service scope/period were not retrieved; no Azure-only attestation was transferred to Copilot. - other_certifications — Which other certificates (27701, 42001, TISAX)? [partial]: BSI PM 741035 verifies Microsoft 365 services’ processor privacy-management scope against ISO/IEC 27701:2019, effective July 29, 2024 through July 28, 2027. Microsoft’s public ISO 42001 page names Copilot/Chat, but its product-specific certificate issuer/validity were not obtained. No TISAX evidence or separately enumerated Copilot 27701 scope was verified. Sources: microsoft-copilot:microsoft-copilot:r5-bsi-iso27701, microsoft-copilot:microsoft-copilot:r5-iso42001-scope. - report_access — How can customers obtain reports? [supported]: Customers use the Microsoft Service Trust Portal for audit reports. Some downloads require an Entra organizational cloud-services account and acceptance of a compliance-material NDA. No restricted document was accessed in this research. Sources: microsoft-copilot:microsoft-copilot:r4-report-access. - pentest — Are independent penetration test summaries available? [partial]: STP documents a Pen Test and Security Assessments category for third-party attestations. No Copilot-specific assessment scope, date or summary was downloaded. Sources: microsoft-copilot:microsoft-copilot:r4-report-access. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:microsoft-copilot:r4-report-access, microsoft-copilot:microsoft-copilot:r5-bsi-iso27001, microsoft-copilot:microsoft-copilot:r5-bsi-iso27701, microsoft-copilot:microsoft-copilot:r5-copilot-compliance-boundary, microsoft-copilot:microsoft-copilot:r5-iso42001-scope ### DATA-08: Encryption and key control Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN). #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Dust claims AES-256/TLS and advertises Enterprise single tenancy; customer key custody is unverified. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - encryption_at_rest — Is data encrypted at rest? [supported]: The security page states AES-256 at rest and TLS in transit; this is a vendor claim. Sources: dust:dust:security. - customer_managed_keys — Can the customer manage or hold the keys? [unknown]: Can the customer manage or hold the keys? Security, pricing and network/MCP docs were checked. Customer-managed/held data-encryption keys and key-location guarantees were not established. Provider API BYOK is not encryption-key custody. - private_networking — Is private connectivity or IP restriction available? [partial]: Custom MCP servers can restrict access and use documented static egress on verified domains. This is tool connectivity, not proof of private connectivity to the whole service. Sources: dust:dust:tools. - tenant_isolation — How are customers separated in shared SaaS? [partial]: Enterprise offers single tenancy; shared Business tenancy and lower-level isolation mechanics were not established. Sources: dust:dust:pricing. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:security, dust:dust:tools, dust:dust:pricing #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft documents encryption and tenant separation; key-control coverage varies by component. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: private_networking. - Read each atomic answer for its plan, access and feature limits. - encryption_at_rest — Is data encrypted at rest? [supported]: Enterprise protection documents encryption at rest and in transit. Sources: microsoft-copilot:ms-edp. - customer_managed_keys — Can the customer manage or hold the keys? [partial]: Agent Builder explicitly does not support customer-managed keys; this does not establish the key policy of every M365 workload. Sources: microsoft-copilot:ms-builder. - private_networking — Is private connectivity or IP restriction available? [unknown]: Is private connectivity or IP restriction available? Unverified after checking enterprise data protection and Agent Builder limitations; private networking/IP restrictions and complete key-location matrix not established. - tenant_isolation — How are customers separated in shared SaaS? [supported]: Microsoft documents separation of customer tenants; isolation was not tested. Sources: microsoft-copilot:ms-edp. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-edp, microsoft-copilot:ms-builder ### DATA-09: Professional secrecy Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Public personnel/model handling statements exist; an explicit professional-secrecy contract and subprocessor flow-down remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Dust Business/Enterprise public policy; Enterprise and BYOK routes differ; add_ons=none stated; deployment_mode=multi-tenant-saas; region=EU/US storage and provider routes; no DE/CH-specific secrecy contract verified; os=not specified. Limitations: - No-training, ZDR marketing/policy assertions, EU hosting and a general privacy policy do not establish a professional-secrecy undertaking. - No legal suitability or compliance conclusion. - secrecy_undertaking — Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: The public security and platform privacy pages do not establish a signed §203 StGB/Art321 StGB professional-secrecy undertaking covering Dust staff. The Terms/Policies link did not expose readable contractual text in this pass. - subprocessor_coverage — Does the undertaking extend to its sub-processors, and is that documented? [unknown]: The privacy policy describes service-provider data-protection agreements and model no-training/retention conditions, but no dedicated professional-secrecy undertaking or its binding subprocessor flow-down was retrieved. - secrecy_offering — Is it a dedicated offering or add-on, and on which plan? [unknown]: No publicly documented German/Swiss professional-secrecy-specific plan or paid add-on was established. Enterprise single-tenancy/EU model options are not treated as such a contractual undertaking. - content_access — Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: The platform privacy policy limits personnel access to authorized staff and says customer context is processed by selected foundation-model providers; it asserts no provider disk retention/human-review logging. This vendor statement does not establish the complete customer-content plaintext access matrix, support countries, private contracts or every BYOK/MCP/tool route. Sources: dust:dust:privacy, dust:dust:training-policy, dust:dust:eu-models. - secrecy_documentation — Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Reviewed public security, privacy, EU-hosted model documentation and Enterprise plan scope plus targeted first-party secrecy search. Trust Center content was not available and Terms/Policies routed to unreadable external content. No public §203/Art321 template or professional-body guidance was retrieved. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:privacy, dust:dust:training-policy, dust:dust:eu-models #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Commercial data protection and model-specific access safeguards are documented; a scoped professional-secrecy undertaking was not verified. Availability: unknown Delivery: unknown Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.; os=not specified. Limitations: - General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed. - No legal compliance verdict; unknown does not mean the offering is unavailable. - secrecy_undertaking — Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified. - subprocessor_coverage — Does the undertaking extend to its sub-processors, and is that documented? [unknown]: Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified. - secrecy_offering — Is it a dedicated offering or add-on, and on which plan? [unknown]: Is it a dedicated offering or add-on, and on which plan? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified. - content_access — Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: Microsoft documents Azure OpenAI abuse-monitoring human-review exclusion and distinguishes optional Anthropic subprocessor models from models under separate retention terms. This does not establish a complete staff/subprocessor plain-text access matrix or a §203/Art.321 restriction. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic, microsoft-copilot:ms-eudb. - secrecy_documentation — Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking commercial Copilot/Chat enterprise-data-protection, privacy, EU Data Boundary and Anthropic processing pages, plus official-domain searches for professional secrecy, §203 and Art.321. The Microsoft-hosted German data-secrecy amendment PDF redirected to login, so its current text, Copilot plan coverage, subprocessor obligations, signatures, price and Swiss applicability were not verified. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-no-training, microsoft-copilot:ms-anthropic, microsoft-copilot:ms-eudb ## Commercials and vendor ### VEN-01: Pricing model and list prices Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Business seat prices are public; only the documented prepaid route is described here, while conflicting Business overage eligibility remains unknown. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business Free/Pro/Max seat list pricing; Enterprise quoted pool and programmatic contracts are separate; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - Do not present Business PAYG as established; retain list seat prices separately from the unresolved overage route. - pricing_unit — What is the pricing unit? [partial]: Business publishes per-seat subscriptions and included credits. Detailed Credit management describes prepaid Business top-ups and Enterprise PAYG; pricing FAQ separately describes enabled Business workspace overage, so Business post-allocation billing eligibility is unverified. Sources: dust:dust:pricing, dust:dust:credit-management. - list_prices — What are list prices per plan, with date and currency? [supported]: As retrieved 2026-10-21, ex-VAT Business Free is EUR 0; Pro EUR 30/month or EUR 24/month annually; Max EUR 150/month or EUR 120/month annually. Enterprise is quote-only. Sources: dust:dust:pricing. - included_usage — What usage is included? [supported]: Free has 500 lifetime credits, Pro 8,000/month and Max 40,000/month. Monthly credits do not roll over; Workspace seats draw from a contracted pool. Sources: dust:dust:credits, dust:dust:seats. - add_ons — Which features cost extra? [partial]: Business limits include three connectors, five remote MCP servers and five Spaces. Enterprise adds unlimited connector/MCP packaging, SCIM, audit, retention and support. Individual add-on tariffs are not published. Sources: dust:dust:pricing. - overage — What do usage beyond limits and premium models cost? [unknown]: Effective Business post-allocation billing is unknown: current pricing FAQ allows Pro/Max workspace overage, while Credit management reserves PAYG for Enterprise and describes prepaid Business top-ups. The USD0.01/credit Business programmatic rate does not resolve whether interactive overage is PAYG or prepaid. No account/contract test resolved this. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:credit-management, dust:dust:credits, dust:dust:seats #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Pricing combines seat licensing with usage-based extensions and base-suite prerequisites. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Read each atomic answer for its plan, access and feature limits. - pricing_unit — What is the pricing unit? [supported]: Paid Copilot is a per-user add-on; Chat is included with eligible M365 and some extensions are metered. Sources: microsoft-copilot:ms-price-us. - list_prices — What are list prices per plan, with date and currency? [supported]: Retrieved 2026-10-21: US USD 30/user/month billed annually; Germany EUR 26/user/month billed annually, excluding VAT. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-price-de. - included_usage — What usage is included? [partial]: Paid users have included qualifying assistive-agent usage; exact limits and exclusions depend on the scenario. Sources: microsoft-copilot:ms-credit-rates. - add_ons — Which features cost extra? [supported]: Qualifying M365 licensing is separate; Cowork is metered and compliance tools can need further entitlements. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-setup. - overage — What do usage beyond limits and premium models cost? [partial]: Credits have feature-dependent rates; prepaid exhaustion may continue into PAYG. Currency-per-credit and full premium-model rate mapping were not retrieved. Sources: microsoft-copilot:ms-credit-rates, microsoft-copilot:ms-cost-setup. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us, microsoft-copilot:ms-price-de, microsoft-copilot:ms-credit-rates, microsoft-copilot:ms-setup, microsoft-copilot:ms-cost-setup ### VEN-02: Scenario cost Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial ALM-14 shared cost assumptions v1.4, 2026-10-21 apply; all three target seat counts require unpriced Enterprise terms. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - cost_200 — Year-one cost at 200 users? [unknown]: Year-one cost at 200 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope. - cost_1000 — Year-one cost at 1,000 users? [unknown]: Year-one cost at 1,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope. - cost_5000 — Year-one cost at 5,000 users? [unknown]: Year-one cost at 5,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope. - variable_share — Which part depends on usage? [supported]: Consumption adds token and action credits, including sub-agent work. Programmatic use and Enterprise PAYG draw from workspace pools separately from personal seat allocations. Sources: dust:dust:credits, dust:dust:credit-management. - unknown_parts — Which costs could not be priced? [supported]: Business is scoped to 100 people, so 200/1,000/5,000 seat Enterprise fees, committed pool and PAYG tariffs are unknown. The default Standard auto list is published, but a complete token-to-credit tariff is not, so no proxy replaces vendor-billed usage. Sources: dust:dust:pricing, dust:dust:models, dust:dust:credits. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:credits, dust:dust:credit-management, dust:dust:pricing, dust:dust:models, dust:dust:fx-ecb #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial A reproducible licence-only scenario is available; full rollout cost remains open. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Shared assumptions v1.3; ECB 2026-10-20 EUR 1 = USD 1.1215 = CHF 0.9237. The stated mix is a research assumption, not an observed workload or entitlement. - Full totals remain baseline + unknown because additional licences, workload capacity, optional support and deployment costs were not priced. - cost_200 — Year-one cost at 200 users? [partial]: From EUR 62400.00 + unknown, or CHF 57638.88 + unknown, for 12 months excluding VAT. Licence-only incremental add-on baseline at EUR 26/user/month; eligible M365 licences assumed already owned. ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input and 600 output tokens/message where usage is billed separately. No metered agent/Cowork usage or discounts assumed; included-capacity sufficiency is unverified. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:fx-20261020. - cost_1000 — Year-one cost at 1,000 users? [partial]: From EUR 312000.00 + unknown, or CHF 288194.40 + unknown, for 12 months excluding VAT. Licence-only incremental add-on baseline at EUR 26/user/month; eligible M365 licences assumed already owned. ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input and 600 output tokens/message where usage is billed separately. No metered agent/Cowork usage or discounts assumed; included-capacity sufficiency is unverified. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:fx-20261020. - cost_5000 — Year-one cost at 5,000 users? [partial]: From EUR 1560000.00 + unknown, or CHF 1440972.00 + unknown, for 12 months excluding VAT. Licence-only incremental add-on baseline at EUR 26/user/month; eligible M365 licences assumed already owned. ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input and 600 output tokens/message where usage is billed separately. No metered agent/Cowork usage or discounts assumed; included-capacity sufficiency is unverified. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:fx-20261020. - variable_share — Which part depends on usage? [partial]: Cowork and uncovered agent/credit usage add variable charges. No model/task tariff is substituted where the product does not publish the required rate. Sources: microsoft-copilot:ms-price-us. - unknown_parts — Which costs could not be priced? [partial]: Base-suite renewal costs, metered workload, usage headroom, implementation and optional compliance/support charges remain unpriced. Sources: microsoft-copilot:ms-price-us. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:fx-20261020, microsoft-copilot:ms-price-us ### VEN-03: Evaluation access Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial A limited Business free option enables self-serve evaluation; Enterprise features remain contract-scoped. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - free_tier — Is there a free tier for business use? [supported]: Business free supports up to five members with 500 lifetime credits per Free seat. Credits do not reset and a user cannot return to Free after upgrading. Sources: dust:dust:seats. - self_serve_trial — Is a self-serve business trial available? [partial]: The public site offers self-serve free workspace access, not a documented time-limited fully featured Enterprise trial. No card requirement was established. Sources: dust:dust:pricing, dust:dust:seats. - trial_scope — Do trials include SSO, connectors and admin features? [partial]: Business lists up to three connectors/five Spaces/five remote MCP servers and SSO at 5+ seats on demand. SCIM, audit and custom retention are Enterprise. Sources: dust:dust:pricing. - sales_gate — Does meaningful evaluation require sales contact? [supported]: Enterprise terms, pooled credits, advanced governance and support are sales-led; a small-team free evaluation is self-serve. Sources: dust:dust:pricing. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:seats, dust:dust:pricing #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Eligible M365 users can evaluate Copilot Chat directly; paid pilot terms remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: sales_gate. - Read each atomic answer for its plan, access and feature limits. - free_tier — Is there a free tier for business use? [supported]: Chat has no incremental charge for eligible M365 work accounts, with enterprise protections. Sources: microsoft-copilot:ms-price-us. - self_serve_trial — Is a self-serve business trial available? [partial]: The enterprise page offers Chat access as the evaluation path; a timed paid add-on trial was not established. Sources: microsoft-copilot:ms-price-us. - trial_scope — Do trials include SSO, connectors and admin features? [partial]: Chat includes enterprise protection and agent management, but full paid work grounding and other enterprise scenarios need their prerequisites. Sources: microsoft-copilot:ms-price-us. - sales_gate — Does meaningful evaluation require sales contact? [unknown]: Does meaningful evaluation require sales contact? Unverified after checking enterprise pricing FAQ; no signup, card check or enterprise trial was performed. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-us ### VEN-04: Contract terms and pricing transparency Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Business monthly and annual subscriptions are public; Enterprise seats are annual and prices contractual. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - minimum_commitment — What seat or spend minimum applies? [partial]: The free option has up to five members and Business targets up to 100 people; Enterprise numerical seat/spend minimum was not established. Sources: dust:dust:pricing, dust:dust:seats. - contract_length — What contract lengths are offered? [supported]: Business offers monthly and annual seats together; Enterprise seats are annual only. Sources: dust:dust:seats. - cancellation — How can the contract be cancelled or reduced? [supported]: Monthly seats unassign immediately with a prorated credit; annual seats return to stock for reassignment and are not refunded when someone leaves. Sources: dust:dust:seats. - local_invoicing — Can it be invoiced in CHF or EUR from a European entity? [partial]: Prices are displayed in EUR and the privacy policy identifies a French entity; CHF invoicing and the actual invoicing entity/currency were not contract-verified. Sources: dust:dust:pricing, dust:dust:privacy. - transparency_class — Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified: Business seat prices/credit allowances are public, while Enterprise pricing, complete usage conversion and negotiated terms require a quote. Sources: dust:dust:pricing, dust:dust:credits. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:seats, dust:dust:privacy, dust:dust:credits #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Public seat prices are visible; procurement and cancellation details remain partly specified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: minimum_commitment, cancellation, local_invoicing. - Read each atomic answer for its plan, access and feature limits. - minimum_commitment — What seat or spend minimum applies? [unknown]: What seat or spend minimum applies? Unverified after checking enterprise price cards and FAQ; seat minimums, downgrade/cancellation rules and contracting-entity currency terms not retrieved. - contract_length — What contract lengths are offered? [supported]: The quoted add-on price uses annual auto-renewing subscription billing. Sources: microsoft-copilot:ms-price-de. - cancellation — How can the contract be cancelled or reduced? [unknown]: How can the contract be cancelled or reduced? Unverified after checking enterprise price cards and FAQ; seat minimums, downgrade/cancellation rules and contracting-entity currency terms not retrieved. - local_invoicing — Can it be invoiced in CHF or EUR from a European entity? [unknown]: Can it be invoiced in CHF or EUR from a European entity? Unverified after checking enterprise price cards and FAQ; seat minimums, downgrade/cancellation rules and contracting-entity currency terms not retrieved. - transparency_class — Is pricing transparent, partial, quote-only or unknown? [partial]: Partially specified: list seat prices exist, while base licensing, metered services and negotiated terms change total cost. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:ms-price-us. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-price-de, microsoft-copilot:ms-price-us ### VEN-05: Source licence Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial The pinned public repository has an MIT root licence; hosted licensing and complete component coverage are separate. Availability: generally-available Delivery: native Scope: surfaces=Public dust-tt/dust repository root licence; version=dust-tt/dust commit2b1a4973af824f8ff970d585c5eb1f40ae76186c; root LICENSE only; plan=Public source component, not Business/Enterprise hosted-service rights; add_ons=none stated; deployment_mode=not specified; region=Repository licence has no deployment-region entitlement; os=not specified. Limitations: - MIT applies to the pinned repository root grant only; dependencies, supported self-host deployment, hosted terms and any closed Enterprise boundary remain unverified. - licence_type — Which licence applies to each component? [partial]: dust-tt/dust root LICENSE is MIT at commit 2b1a4973af824f8ff970d585c5eb1f40ae76186c. This does not classify every dependency or the contracted hosted service. Sources: dust:dust:licence. - branding_restrictions — Do licence terms restrict branding or user counts? [supported]: The MIT root grant requires preserving copyright and permission notices and does not itself impose branding or user-count caps. Sources: dust:dust:licence. - enterprise_features_closed — Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? The pinned root LICENSE and README were retrieved; a complete nested-component licence inventory and separate closed Enterprise edition boundary were not established. Hosted terms were inaccessible. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:licence #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Commercial hosted-service use is governed by restrictive Microsoft licence terms; component source licences remain unverified. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - This records hosted-service contractual rights, not an audited licence inventory for every client, sample or connector. - licence_type — Which licence applies to each component? [partial]: The hosted commercial service uses Microsoft Online Services Product Terms. Use is limited to the licensing agreement, rights are reserved, and reverse engineering is restricted. Individual client and connector source licences were not inventoried. Sources: microsoft-copilot:microsoft-copilot:r4-online-service-terms. - branding_restrictions — Do licence terms restrict branding or user counts? [unknown]: Do licence terms restrict branding or user counts? Unverified after checking Microsoft product, licensing and Agent Builder documentation; no service/client/connector source-licence inventory or current product licence grant was inspected. - enterprise_features_closed — Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unverified after checking Microsoft product, licensing and Agent Builder documentation; no service/client/connector source-licence inventory or current product licence grant was inspected. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:microsoft-copilot:r4-online-service-terms ### VEN-06: Data export and exit Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Business Conversation API and Enterprise Data Source API provide scoped data retrieval; agent export entitlement and complete tenant exit remain unknown. Availability: generally-available Delivery: native Scope: surfaces=Dust APIs and MCP server, Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business Conversation API and web analytics; Enterprise adds Data Source API. Agent-YAML endpoint entitlement is unverified.; add_ons=API keys with appropriate workspace/resource permissions; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Conversation and document retrieval require the corresponding plan and resource permissions. Complete organization coverage, agent-export entitlement and the post-termination retrieval window remain unknown. - chat_export — Can admins export all chats? [partial]: Business pricing includes Conversation API; authorized API users retrieve accessible conversation messages with pagination. This does not establish one-click all-tenant admin export. Sources: dust:dust:get-conversation, dust:dust:pricing. - assistant_export — Can assistants and prompts be exported in a reusable format? [unknown]: The agent-YAML endpoint and public pricing were checked on 2026-10-21. Neither establishes its Business or Enterprise entitlement. Reusable assistant/prompt export for a named plan remains unknown. - knowledge_export — Can knowledge bases and their sources be exported? [partial]: Enterprise pricing adds Data Source API; the documented endpoint retrieves accessible data-source documents as JSON. Complete source/credential/permission portability and an all-tenant export are unverified. Sources: dust:dust:get-document, dust:dust:pricing. - export_format — Are formats documented and machine-readable? [partial]: Business Conversation API and Enterprise Data Source API return JSON for accessible resources. Web analytics separately exports CSV. These formats do not establish complete tenant export; no plan-scoped agent-YAML export is claimed. Sources: dust:dust:get-conversation, dust:dust:get-document, dust:dust:analytics, dust:dust:pricing. - post_termination_window — How long can data be retrieved after termination? [unknown]: How long can data be retrieved after termination? No trial admin exit/export was run; complete tenant coverage and the post-termination retrieval window were not established from the accessible API docs or unreadable contract route. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:get-conversation, dust:dust:pricing, dust:dust:get-document, dust:dust:analytics #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Compliance search/export is distinct from a reusable complete workspace exit. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: assistant_export, knowledge_export, post_termination_window. - Read each atomic answer for its plan, access and feature limits. - chat_export — Can admins export all chats? [partial]: Microsoft documents Content search/Purview access and Teams Export APIs for stored interaction data; completeness across every chat surface was not tested. Sources: microsoft-copilot:ms-privacy. - assistant_export — Can assistants and prompts be exported in a reusable format? [unknown]: Can assistants and prompts be exported in a reusable format? Unverified after checking Copilot privacy, retention and Agent Builder documentation; no admin export or post-contract retrieval test. - knowledge_export — Can knowledge bases and their sources be exported? [unknown]: Can knowledge bases and their sources be exported? Unverified after checking Copilot privacy, retention and Agent Builder documentation; no admin export or post-contract retrieval test. - export_format — Are formats documented and machine-readable? [partial]: Teams has an export API route; a complete reusable chat/assistant/knowledge format was not established. Sources: microsoft-copilot:ms-privacy. - post_termination_window — How long can data be retrieved after termination? [unknown]: How long can data be retrieved after termination? Unverified after checking Copilot privacy, retention and Agent Builder documentation; no admin export or post-contract retrieval test. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-privacy ### VEN-07: Support and service levels Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Business email support and Enterprise priority/SLA service are advertised; credit terms and local-language support remain open. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Business credit-priced plan; Enterprise or legacy differences are named per answer; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - support_channels — Which support channels are available on each plan? [supported]: Pricing lists Business email and Enterprise priority support with dedicated CSM; public support/community resources are available. Sources: dust:dust:pricing, dust:dust:support. - support_languages — Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Support/pricing/Enterprise pages and the official status URL were checked. German/French/Italian staffed support and detailed credited SLA terms were not established. - regional_presence — Is there a DACH or Swiss entity, team or partner? [partial]: The public policy identifies a Paris, France entity. A DACH/Swiss support team or named regional partner was not established. Sources: dust:dust:privacy. - uptime_sla — Is there an uptime SLA with credits? [partial]: Enterprise marketing claims 99.9% uptime and pricing includes an SLA; service-credit amounts, exclusions and claim rules were not retrieved. Sources: dust:dust:enterprise, dust:dust:pricing. - status_page — Is there a public status page with history? [partial]: Model-selection docs link https://dust.statuspage.io for incidents. Direct retrieval timed out, so incident history was not verified. Sources: dust:dust:models. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:support, dust:dust:privacy, dust:dust:enterprise, dust:dust:models #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Copilot support entry points are documented; plan-specific response, language and SLA commitments remain gaps. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Developer/extensibility support route only; no support case or sales request was opened. - support_channels — Which support channels are available on each plan? [partial]: Copilot service/development support uses Admin Center Help and Support; the extensibility guide ties service requests to a Premier/Unified support agreement. General questions can use Microsoft Q&A. A complete plan/language/SLA matrix was not retrieved. Sources: microsoft-copilot:microsoft-copilot:r4-support-channels. - support_languages — Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits. - regional_presence — Is there a DACH or Swiss entity, team or partner? [unknown]: Is there a DACH or Swiss entity, team or partner? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits. - uptime_sla — Is there an uptime SLA with credits? [unknown]: Is there an uptime SLA with credits? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits. - status_page — Is there a public status page with history? [unknown]: Is there a public status page with history? Unverified after checking https://status.cloud.microsoft/ returned a JavaScript-only shell; Copilot setup and enterprise plans did not establish language-specific support hours, regional team, response targets or applicable SLA credits. Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: microsoft-copilot:microsoft-copilot:r4-support-channels ### VEN-08: Onboarding, training and adoption Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings. #### Dust Verification status: Agent cross-checked (agent-cross-checked) Support: partial Dust has rollout and training material, with hands-on support packaged for Enterprise. Availability: generally-available Delivery: native Scope: surfaces=Dust web workspace, Dust EU web workspace; version=Public source pass 2026-10-21; no logged-in deployment observed; plan=Public learning material (no paid entitlement required to read); contracted CSM/onboarding is Enterprise; add_ons=none stated; deployment_mode=multi-tenant-saas; region=US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately; os=not specified. Limitations: - Documented findings only; unestablished atomic questions remain explicit gaps. - onboarding_service — Is guided onboarding included? [supported]: Enterprise pricing includes dedicated CSM and onboarding; exact hours and scope are contractual. Sources: dust:dust:pricing. - user_training — Is end-user training offered, in which languages? [partial]: Public team onboarding and education resources are available. Course/live-session language coverage was not established. Sources: dust:dust:training, dust:dust:rollout. - use_case_library — Are role-based use cases and templates provided? [supported]: The public Use Cases and Guides index lists departmental guides for Sales, Support, Marketing, Engineering, Data Analytics, Knowledge, People, Product and Collaboration; the Sales guide supplies concrete agent examples and build links. This establishes public role-based guidance, not a separately verified in-product template entitlement. Sources: dust:dust:r2-department-guides, dust:dust:r2-sales-guide. - adoption_programme — Is there a champion or adoption programme? [partial]: The rollout guide covers launch, builder community, education and expansion; a contracted champion programme entitlement was not established. Sources: dust:dust:rollout. - service_cost — Which services cost extra? [partial]: Hands-on CSM/onboarding is Enterprise packaging; a numerical professional-services tariff was not established. Sources: dust:dust:pricing. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: dust:dust:pricing, dust:dust:training, dust:dust:rollout, dust:dust:r2-department-guides, dust:dust:r2-sales-guide #### Microsoft Copilot Verification status: Agent cross-checked (agent-cross-checked) Support: partial Microsoft publishes role-based learning and adoption materials. Availability: generally-available Delivery: native Scope: surfaces=Microsoft Copilot Chat web app, Microsoft Copilot paid work chat, Copilot in Microsoft 365 apps and Teams, Microsoft Copilot desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Microsoft Copilot Chat with eligible Microsoft 365 subscription; paid Microsoft Copilot add-on where stated; add_ons=Qualifying Microsoft 365 base licence, Purview and SharePoint Advanced Management entitlements where stated, Copilot Credits usage-based billing for Cowork and other metered features where stated; deployment_mode=multi-tenant-saas; region=Commercial cloud; EU/EFTA tenant scope where stated, including Switzerland; no government-cloud generalisation; os=not specified. Limitations: - Unverified parts: onboarding_service, service_cost. - Read each atomic answer for its plan, access and feature limits. - onboarding_service — Is guided onboarding included? [unknown]: Is guided onboarding included? Unverified after checking Copilot Skilling Center and commercial resources; included onboarding entitlements, service language and professional-service fees not established. - user_training — Is end-user training offered, in which languages? [partial]: The Skilling Center lists Academy learning, webinars and instructor-led events; exact DE/FR/IT delivery was not checked. Sources: microsoft-copilot:ms-training. - use_case_library — Are role-based use cases and templates provided? [supported]: Copilot Prompt Gallery offers starter prompts. Sources: microsoft-copilot:ms-price-us. - adoption_programme — Is there a champion or adoption programme? [supported]: Microsoft links its Champion programme and adoption resources. Sources: microsoft-copilot:ms-training. - service_cost — Which services cost extra? [unknown]: Which services cost extra? Unverified after checking Copilot Skilling Center and commercial resources; included onboarding entitlements, service language and professional-service fees not established. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: microsoft-copilot:ms-training, microsoft-copilot:ms-price-us ## Sources ### dust:dust:models Auto models and the model picker. Users select a model per message or agent; auto choices use maintained ordered lists rather than task-based routing. - URL: https://docs.dust.tt/docs/user-documentation/agents/model-selection - Locator: Auto model lists; availability; API overrides - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:eu-models EU-hosted models. EU credit-plan workspaces using Dust model hosting can restrict agents and auto choices to EU-hosted models; BYOK is excluded from this setting. - URL: https://docs.dust.tt/docs/user-documentation/admins/admin-governance/eu-hosted-models - Locator: Availability; supported/excluded model table - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:changelog Dust changelog. Recent dated changes include German/French UI, Gemini 4 Argon and migration from File Generation to Computer. - URL: https://docs.dust.tt/docs/changelog - Locator: October 21, 16 and 14, 2026 entries - Evidence kind: documented - Source date: 2026-10-21 - Retrieved: 2026-10-21 ### dust:dust:files Conversation Files. Conversation uploads are scoped to one conversation and support documents, tabular data, images and audio. - URL: https://docs.dust.tt/docs/user-documentation/data-sources/conversation-files/conversation-files - Locator: Formats; size table; generating files - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:pricing Dust Pricing. Business supports up to 100 people with Free/Pro/Max seats; Enterprise pricing is sales-led and adds pooled credits, SCIM, audit, single tenancy and support. - URL: https://dust.tt/home/pricing - Locator: Business/Enterprise table and FAQ - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-ppt-model-r2 Choose your model when editing with Copilot in PowerPoint. Commercial PowerPoint editing documents Auto, ChatGPT and Claude choices, with Anthropic admin enablement and session/region limits. - URL: https://support.microsoft.com/en-us/office/choose-your-model-when-editing-with-copilot-in-powerpoint - Locator: Commercial subscription requirement; editing-mode selector; session and region limits - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-roadmap AI at Work Roadmap. The roadmap contains dated model launches, identifies Office in Copilot as Frontier and lists Cowork as generally available. - URL: https://www.microsoft.com/en-us/microsoft-365/roadmap - Locator: September model entries; October 9 Office Frontier; June 16 Cowork GA - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-release Microsoft 365 Copilot release notes. Release notes distinguish platform availability and describe gradual tenant rollout. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/release-notes - Locator: October 6 2026; gradual release policy - Evidence kind: documented - Source date: 2026-10-06 - Retrieved: 2026-10-21 ### dust:dust:tiers Model access tiers. Admins restrict models and reasoning efforts at workspace, group or member level, with a separate published-agent bypass setting. - URL: https://docs.dust.tt/docs/user-documentation/admins/usage-seats-and-credits/model-access-tiers - Locator: Workspace, group and individual ceilings - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:spaces Spaces management. Spaces control knowledge and agent access; Business allows five and Enterprise 100 spaces. - URL: https://docs.dust.tt/docs/user-documentation/admins/spaces-management - Locator: Open/restricted spaces; limits; visibility - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:credits Credits. Consumption adds token and tool credits; a 600-AWU checkpoint can pause user-started root tasks, with exceptions. - URL: https://docs.dust.tt/docs/user-documentation/admins/usage-seats-and-credits/credits - Locator: Token/action credits; checkpoints - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:credit-management Credit management. Credit sources and block behavior vary by plan; beta Enterprise Pooled group budgets exclude programmatic consumption. - URL: https://docs.dust.tt/docs/user-documentation/admins/usage-seats-and-credits/credit-management - Locator: Personal caps; group budgets; programmatic use - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-anthropic Anthropic models in Microsoft Online Services. Anthropic is disabled by default for EU/EFTA/UK tenants, excluded from EU/in-country processing commitments, and retention-labelled models have separate terms. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/connect-to-ai-subprocessor - Locator: Opt-in regions; admin settings; Anthropic models with Data Retention - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-price-us Microsoft Copilot Plans and Pricing - Enterprise. The US page lists Copilot Chat at no additional cost with eligible M365, a USD 30 annual-billing monthly add-on, separate base licensing and metered agent/Cowork use. - URL: https://www.microsoft.com/en-us/copilot/pricing/enterprise - Locator: Copilot Chat; paid add-on; compare plans; FAQ - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:file-limits File size limits. The dedicated limits FAQ gives different image, audio and tabular caps than Conversation Files and excludes direct video uploads. - URL: https://docs.dust.tt/docs/user-documentation/getting-started/faq/file-size-limits - Locator: Upload caps; audio-only restriction - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:computer Computer. Computer executes code in temporary workspaces, handles Office/PDF files, performs documented OCR and restricts network access by allowlist. - URL: https://docs.dust.tt/docs/user-documentation/agents/tools/computer - Locator: File work; OCR; network control; secrets - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:drive Google Drive. Drive sync follows a dedicated connection account and selected content; scanned documents need conversation upload for OCR and Excel table queries need conversion to Sheets. - URL: https://docs.dust.tt/docs/user-documentation/admins/connections-management/google-drive - Locator: Connection identity; refresh; OCR; spreadsheet limitations - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:search Search data sources. Agents search selected knowledge sources and retrieve relevant document context. - URL: https://docs.dust.tt/docs/user-documentation/agents/knowledge/search-data-sources - Locator: Document selection; retrieval - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-upload File upload in Microsoft Copilot. The support article names document/image/text formats and a limit of 20 files per conversation and 50 MB per file. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/file-upload-in-microsoft-copilot - Locator: Supported file formats; file limits; files handling - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-notebooks Get answers and insights about your Microsoft Copilot Notebook. Free Copilot Chat notebooks use up to 50 references; paid notebook grounding uses up to 300, with broader entity types. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/get-answers-and-insights-about-your-microsoft-365-copilot-notebook - Locator: Reference limits and supported content types - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-notebook-instructions Provide custom instructions for your Microsoft Copilot Notebook. Notebook instructions can be edited and shared collaboratively; a SharePoint or OneDrive service plan is required. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/provide-custom-instructions-for-your-microsoft-365-copilot-notebook - Locator: Instructions; sharing note; prerequisites - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-builder Agent Builder in Microsoft 365 Copilot. Agent Builder creates knowledge/instruction agents, has admin access controls and requires Copilot Studio for authored external actions. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/agent-builder - Locator: Knowledge; licensing; admin controls; known limitations - Evidence kind: documented - Source date: 2026-09-30 - Retrieved: 2026-10-21 ### dust:dust:permissions Access Controls and Permissions. Knowledge access is organized through admin-selected connection content and membership of open/restricted Spaces. - URL: https://docs.dust.tt/docs/user-documentation/admins/admin-governance/access-controls-and-permissions - Locator: Access policy; connection account; Spaces - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:microsoft Microsoft. Microsoft data is scoped to the connecting account and selected SharePoint sources; changes synchronize on a five-minute cycle. - URL: https://docs.dust.tt/docs/user-documentation/admins/connections-management/microsoft - Locator: Connection account; delegated and service-principal setup; sync - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:confluence Confluence. Confluence sync covers selected global spaces, excluding private spaces and pages with view restrictions. - URL: https://docs.dust.tt/docs/user-documentation/admins/connections-management/confluence - Locator: Scope; restricted pages; refresh - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:jira Beta: Import Jira issues. A separately documented beta route imports Jira issues as a custom connection. - URL: https://docs.dust.tt/docs/user-documentation/data-sources/custom-connections/beta-import-jira-issues - Locator: Import path - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:sources What data sources can be connected to Dust?. Official guides identify managed connections and custom API/import routes. - URL: https://docs.dust.tt/docs/user-documentation/getting-started/faq/general-questions/what-data-sources-can-be-connected-to-dust - Locator: Named sources - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:tools Adding an MCP Server. Admins add remote MCP servers with OAuth or bearer credentials and can restrict tools to skills. - URL: https://docs.dust.tt/docs/user-documentation/admins/tools-management/adding-an-mcp-server - Locator: Remote/custom servers; auth; tool restriction - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:r2-bigquery Dust BigQuery connection. Dust stores BigQuery metadata and runs table queries through a dedicated service account; dataset content is not synchronized into the index. - URL: https://docs.dust.tt/docs/user-documentation/admins/connections-management/bigquery.md - Locator: No content sync; service-account setup, one location and Space table selection - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-privacy Data, Privacy, and Security for Microsoft Copilot. Microsoft documents the rename, Graph permissions, protected interaction storage, no foundation-model training and residency exceptions. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy - Locator: Rename note; organizational data; stored interactions; EU Data Boundary - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-connector-license-r2 Prerequisites for deploying connectors. Paid Copilot/E7 supports connector grounding and federation; Studio/pay-as-you-go supports synced data in agents only, with no federated entitlement. - URL: https://learn.microsoft.com/en-us/microsoftsearch/licensing - Locator: Licensing matrix; federated prerequisites; synced versus agents - Evidence kind: documented - Source date: 2026-06-02 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-connectors-r2 Copilot connectors overview. Synced connectors index content/ACLs and provide citations; federation fetches live, while this October6 overview retains earlier read-only rollout wording. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/connectors/overview - Locator: Architecture; source examples; citations; October rollout note - Evidence kind: documented - Source date: 2026-10-06 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-federated-r2 Federated connectors overview. The October16 detailed guide documents source-authorized writes and per-tool approval; Researcher stays read-only and Coming soon labels the admin Tools view. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/connectors/federated-connectors-overview - Locator: Supported experiences; user licence; actions and confirmation; Tools view - Evidence kind: documented - Source date: 2026-10-16 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-custom-mcp-r2 Set up custom federated connectors. Custom MCP prerequisites include create/update/delete tools; user access requires the Copilot licence and intersecting tenant/staging controls. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/connectors/set-up-custom-federated-connectors - Locator: MCP prerequisites; OAuth; tenant controls and staged rollout - Evidence kind: documented - Source date: 2026-10-16 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-personal-sync-r2 Self-serve sync connectors overview. Self-serve Confluence/Jira synchronization is a limited-preview per-user route with documented incremental/full crawl intervals. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/connectors/personal-sync-connectors-overview - Locator: Limited preview; Confluence/Jira; incremental/full synchronization - Evidence kind: documented - Source date: 2026-08-13 - Retrieved: 2026-10-21 ### dust:dust:credentials Personal vs Shared Credentials for Tools & MCP Servers. Tools can use a shared account or each user OAuth identity; even personal auth needs initial admin setup. - URL: https://docs.dust.tt/docs/user-documentation/admins/tools-management/personal-vs-shared-credentials - Locator: Shared versus personal authentication - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-setup Set up Microsoft Copilot and assign licenses. IT assigns paid licences through M365; Microsoft documents Entra MFA, conditional access and additional Purview/SAM licensing dependencies. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-setup - Locator: Prerequisites; security; get started and deploy - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-dlp Microsoft Purview DLP for Microsoft 365 Copilot and Cowork. Purview policies can detect sensitive prompt types and block Copilot processing; file-label and prompt paths have distinct conditions. - URL: https://learn.microsoft.com/en-us/purview/dlp-microsoft365-copilot-location-learn-about - Locator: Sensitive information types; prevent processing prompts; sensitivity labels - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:security Dust Security. Dust claims EU/US hosting, AES-256/TLS, no model training, provider zero retention and SOC 2 Type II. - URL: https://dust.tt/home/security - Locator: Hosting, training, encryption and certification statements - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:deep Deep-dive Agent. Deep-dive plans, delegates and writes cited reports, using Company Data knowledge and selected tools; Table Query is excluded. - URL: https://docs.dust.tt/docs/user-documentation/agents/default-agents/deep-dive-agent - Locator: Research flow; citations; limitations - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:memory Agent Memory. Enabled agents retain user-private memory across conversations; users can view and delete it and it persists until deletion. - URL: https://docs.dust.tt/docs/user-documentation/agents/tools/agent-memory - Locator: Adding the tool; viewing/deleting; privacy - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:builder Create your first agent. Agents combine instructions, models, knowledge and tools with controlled sharing. - URL: https://docs.dust.tt/docs/user-documentation/agents/create-your-first-agent - Locator: Instructions; tools; sharing - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-memory Personalize what Microsoft Copilot remembers. Microsoft documents saved memories, prior-chat inferences, custom instructions and user removal controls, with work insights depending on plan. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/personalize-what-microsoft-365-copilot-remembers - Locator: Saved memory; history; work insights; custom instructions; temporary chat - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:governance Workspace Governance: Roles, Groups & Permissions. Admins delegate manager/group permissions for agents, skills, models, billing and security; grants are additive. - URL: https://docs.dust.tt/docs/user-documentation/admins/admin-governance/workspace-governance-roles-groups-and-permissions - Locator: Roles; permission matrix; additive access - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-agents Get started with agents in the Microsoft Copilot app. Users can discover prebuilt and organization agents and share agent links, subject to account and organization settings. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/get-started-with-agents-in-the-microsoft-365-copilot-app - Locator: Explore agents; create and share - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:web Web Search & Browse. The tool runs Google queries and browses results, with agent-level configuration and format options. - URL: https://docs.dust.tt/docs/user-documentation/agents/tools/web-search-and-browse - Locator: Search and browsing flow - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-chat-privacy Microsoft Copilot Chat Privacy and Protections. Copilot Chat has limited contextual work access, Exchange interaction logging, OneDrive uploads and a separate Bing web-query boundary. - URL: https://learn.microsoft.com/en-us/copilot/privacy-and-protections - Locator: Grounding; organizational data; logging; generated files; EUDB - Evidence kind: documented - Source date: 2026-08-24 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-manage Manage Microsoft Copilot Chat. The Allow web search policy can target the tenant, groups and users and also applies to paid Copilot. - URL: https://learn.microsoft.com/en-us/copilot/manage - Locator: Manage web search queries; Cloud Policy - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:triggers Triggers. Agents can run automatically from schedule or event triggers. - URL: https://docs.dust.tt/docs/user-documentation/agents/triggers/index - Locator: Schedules and events - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:schedules Schedules. Agents can run on recurring schedules. - URL: https://docs.dust.tt/docs/user-documentation/agents/triggers/schedules - Locator: Schedule setup - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:webhooks Webhooks. Admins configure webhook sources; members attach filtered triggers to agents, with optional signature verification for custom sources. - URL: https://docs.dust.tt/docs/user-documentation/agents/triggers/webhooks/index - Locator: Built-in and custom event sources - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-schedule Schedule your most used Copilot prompts. Paid Copilot users can schedule up to ten prompts and edit, disable or delete schedules. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/schedule-your-most-used-copilot-prompts - Locator: Prerequisites; create; manage scheduled prompts - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:pods Pods overview. Pods combine shared conversations, tasks and files; open Pods are workspace-browsable and restricted Pods require invitation. - URL: https://docs.dust.tt/docs/user-documentation/pods/overview - Locator: Shared workspace and visibility - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-cowork Get started with Copilot Cowork. Cowork requires paid Copilot and enabled usage billing, exposes tool steps, and supports action approval and pause/cancel controls. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/cowork/get-started - Locator: Prerequisites; watch Cowork work; approve actions - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:api-keys API keys. Dust API keys have read/admin scopes, data access and enforceable per-key monthly caps. - URL: https://docs.dust.tt/docs/user-documentation/admins/api-keys - Locator: Scopes; Space access; caps - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:mcp-server Dust MCP Server. Dust exposes workspace knowledge, agents, conversations, files and Pods to OAuth MCP clients under the authenticated user permissions. - URL: https://docs.dust.tt/docs/user-documentation/agents/integrations/dust-mcp-server - Locator: Region URLs; OAuth; user permissions - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:upsert Upsert a document in a data source. The API loads or updates documents in a scoped data source. - URL: https://docs.dust.tt/api-reference/datasources/upsert-a-document-in-a-data-source - Locator: Endpoint and authentication - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:get-conversation Get a conversation. The API retrieves accessible conversation messages with pagination. - URL: https://docs.dust.tt/api-reference/conversations/get-a-conversation - Locator: Response schema - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-chat-api-r2 Microsoft 365 Copilot Chat API overview. The text Chat API preview requires each user to have the paid add-on, uses grounding/compliance, and excludes graphical/code/action skills. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/api/ai-services/chat/overview - Locator: Licensing; preview terms; limitations - Evidence kind: documented - Source date: 2026-07-02 - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r4-roadmap-work-iq Microsoft AI at Work roadmap. The roadmap describes Work IQ API public preview with MCP, REST and A2A access to work context. This does not establish that the separate Chat API is an MCP server or confirm endpoint/plan prerequisites. - URL: https://www.microsoft.com/en-us/microsoft-365/roadmap - Locator: April 30, Work IQ API public preview; October 15 legal announcement - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-26 ### dust:dust:browser Browser Extension. An official extension supports Chrome, Firefox and Chromium-based browsers. - URL: https://docs.dust.tt/docs/user-documentation/agents/integrations/browser-extension - Locator: Browsers and capabilities - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-chat-usage Microsoft Copilot Chat usage report. Unlicensed Copilot Chat usage is reported separately, anonymized by default, with per-user metrics and CSV export. - URL: https://learn.microsoft.com/en-us/microsoft-365/admin/activity-reports/microsoft-copilot-usage - Locator: Audience; metrics; export - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r4-mdm-deployment Microsoft Copilot app deployment. The Windows Copilot installer can be distributed through Intune, Configuration Manager, Group Policy or another MDM. Automatic Microsoft 365 Apps installation has EEA/government/channel exclusions. The article confirms the Microsoft Copilot rename. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/deploy-microsoft-365-copilot-app - Locator: Deploy via any MDM; prevent automatic installation; rename note - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### dust:dust:teams Dust in Teams. An official Teams integration runs Dust agents within Microsoft Teams after admin setup. - URL: https://docs.dust.tt/docs/user-documentation/agents/integrations/dust-in-teams - Locator: Setup and usage - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-writing-r2 Get started writing prompts in Microsoft Copilot. The support guide gives drafting and Word rewrite examples and separately requires the commercial Copilot subscription for work-data grounding. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/get-started-writing-prompts-in-microsoft-365-copilot - Locator: Scope note; draft/edit examples; work-content licence - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r5-chat-translation Copilot Chat file-content translation. Documents can be attached/referenced for prompted translation in Copilot Chat. The page documents tone and audience instructions, not a formatting-preservation guarantee or managed terminology glossary. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/translate-files-into-another-language-in-microsoft-365-copilot-chat - Locator: Translate a file; tone/style/country examples - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r5-word-translation-boundary Word Translator and Copilot translation workflow. Word Translator creates a separate translated copy while retaining formatting; Copilot adapts wording, tone and audience. The page still asks users to review tables/layout after translation and does not make Translator the Copilot Chat engine. - URL: https://word.cloud.microsoft/create/en/blog/how-to-translate-documents-in-word/ - Locator: Translate a Word document with Translator; Rewrite translated content with AI; Review checks - Evidence kind: documented - Source date: 2026-09-16 - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r5-sharepoint-translation SharePoint document translation scope. SharePoint/OneDrive document processing offers format/structure-preserving translated copies, with 40 MB limits and file/permission restrictions. It is a separate service from Copilot Chat. - URL: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/translation-overview?view=o365-worldwide - Locator: Requirements; translated file copy; release limitations - Evidence kind: documented - Source date: 2026-04-23 - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r5-sharepoint-glossary SharePoint terminology glossary. Document processing accepts language-pair glossary files, including CSV/TSV/TAB/XLF, selected in its translation workflow. This does not establish a managed glossary in Copilot Chat. - URL: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/translation-glossary?view=o365-worldwide - Locator: Create and use a custom glossary for document translation - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r5-sharepoint-metering Document processing separate metered billing. Document processing uses an Azure subscription/resource group and a pay-as-you-go meter. A Copilot seat alone is not evidence that the separate glossary translation service is included. - URL: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/syntex-azure-billing?view=o365-worldwide - Locator: Prerequisites; services list including document translation - Evidence kind: documented - Source date: 2025-08-04 - Retrieved: 2026-10-26 ### dust:dust:images Image Generation. Agents generate images from text or references, up to 14 reference images, with SynthID and content restrictions. - URL: https://docs.dust.tt/docs/user-documentation/agents/tools/image-generation - Locator: Reference images; parallel generation; safety - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r4-image-admin Configure Microsoft Copilot settings. Copilot Settings exposes an image-generation allow/prevent control. Available settings depend on licences, enabled features and rollout; AI Administrator is an example of the required admin role. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/configure-copilot-admin-center - Locator: Configure Copilot actions; Before you begin - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r4-online-service-terms Microsoft Product Terms for Online Services. Commercial use is limited to the licensing agreement and Microsoft reserves other rights. Reverse engineering is restricted. Generative-AI output is Customer Data and Microsoft does not own it; this is not a component-by-component source-licence inventory. - URL: https://www.microsoft.com/licensing/terms/product/ForOnlineServices/all - Locator: Using the Online Services; Acceptable Use; Generative AI Output Content - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### dust:dust:speech Voice and sound generation. The speech tool generates MP3 narration or multi-speaker dialogue with selectable languages and styles. - URL: https://docs.dust.tt/docs/user-documentation/agents/tools/voice-and-sound-generation - Locator: Speech Generator - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:meetings Meeting transcripts. Dust consumes transcripts from connected notetaker and sales tools; Gong private transcripts are excluded. - URL: https://docs.dust.tt/docs/user-documentation/agents/integrations/meeting-transcripts - Locator: Providers and scope - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-voice Get started with Copilot Voice. Work/school dictation and read-aloud are documented, while Voice availability varies and feedback audio is removed after 48 hours. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/get-started-with-voice-features-in-microsoft-365-copilot - Locator: Feature/account matrix; work/school data and privacy - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:frames Frames overview. Frames provide persistent interactive agent output that can be refined and shared. - URL: https://docs.dust.tt/docs/user-documentation/agents/frames/overview - Locator: Creating and editing interactive content - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-code-r2 Code interpreter security architecture. Code interpreter in Copilot/eligible declarative agents runs Python analysis and charts in session-isolated Azure VMs with no network traffic. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/code-interpreter-security - Locator: Availability; isolated Azure VM; Python analysis - Evidence kind: documented - Source date: 2025-11-26 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-chat-privacy-r2 Copilot Chat privacy and protections. Managed work Chat logs prompts/responses in Exchange and places uploads in OneDrive for Business; generated Office files have separate download/storage paths. - URL: https://learn.microsoft.com/en-us/copilot/privacy-and-protections - Locator: Exchange logging; OneDrive uploads; Office file generation - Evidence kind: documented - Source date: 2026-08-24 - Retrieved: 2026-10-21 ### dust:dust:pod-chats Pod conversations. All Pod members can read and contribute to Pod conversations, which are automatically indexed. - URL: https://docs.dust.tt/docs/user-documentation/pods/conversations - Locator: Visibility; indexing; participation - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-language Supported languages for Microsoft Copilot. The supported work/school language list includes English, German, French and Italian, with localization asserted by Microsoft. - URL: https://support.microsoft.com/en-us/microsoft-365-copilot/supported-languages-for-microsoft-365-copilot - Locator: Work or school accounts; localization description - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:sso Single Sign-On. Admins configure and enforce SAML SSO, which disables other social sign-in paths for the workspace. - URL: https://docs.dust.tt/docs/user-documentation/admins/admin-governance/single-sign-on-sso/single-sign-on-sso - Locator: Setup; enforcement - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:enterprise Dust for Enterprise. The Enterprise marketing page claims 365-day audit retention, 99.9% uptime and support for 10,000+ users. - URL: https://dust.tt/home/enterprise - Locator: Security and scale - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:provision Users and groups provisioning. Enterprise SCIM creates, updates and deactivates users and syncs groups; groups can grant Admin/Manager roles. - URL: https://docs.dust.tt/docs/user-documentation/admins/admin-governance/users-and-groups-provisioning - Locator: SCIM 2.0; group role mapping - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:seats Seat management. Admins assign independent roles and Free/Pro/Max seats; annual stock and already-allocated credits have specific reclaim rules. - URL: https://docs.dust.tt/docs/user-documentation/admins/usage-seats-and-credits/seat-management - Locator: Seat assignments; billing cycles; leaving - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-cost-setup Set up usage-based billing for Copilot Credits. The cost dashboard exposes policy and per-user monthly limits and consumes prepaid credit before PAYG overage. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/usage-based-billing-copilot-credits-setup - Locator: Roles; monthly limits; prepaid and PAYG - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:analytics Analytics. Consumption reports break down users, groups, models, tools, agents and Pods; exports omit message content and can double-attribute group usage. - URL: https://docs.dust.tt/analytics - Locator: Attribution; CSV; content exclusion - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-usage Microsoft Copilot usage report. The paid report tracks adoption and application activity and hides identifying user, group and site fields by default. - URL: https://learn.microsoft.com/en-us/microsoft-365/admin/activity-reports/microsoft-365-copilot-usage - Locator: Report metrics and privacy note - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:audit Audit Logs. Enterprise logs distinguish users, API keys and system actors with CSV and continuous SIEM delivery. - URL: https://docs.dust.tt/docs/user-documentation/admins/audit-logs/audit-logs - Locator: Enterprise scope; actor types; SIEM - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-audit Audit logs for Copilot and AI applications. Enabled Purview Audit records Copilot admin changes, users, accessed resources, agent identifiers and policy metadata. - URL: https://learn.microsoft.com/en-us/purview/audit-copilot - Locator: Admin and user activities; common properties - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-audit-standard Learn about auditing solutions in Microsoft Purview. Purview distinguishes standard audit retention from separately licensed longer-retention capabilities. - URL: https://learn.microsoft.com/en-us/purview/audit-solutions-overview - Locator: Audit Standard and Premium retention - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-retention Learn about retention for Copilot and AI apps. Copilot interaction copies live in hidden Exchange folders, can have Purview retention policies and remain subject to legal holds. - URL: https://learn.microsoft.com/en-us/purview/retention-policies-copilot - Locator: What is included; mailbox retention flow; holds - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r4-audit-export Audit logs for Copilot and AI applications. Purview supports searching and exporting Copilot audit events, then filtering exported AppIdentity values. This is metadata export, not a claim that audit events contain full prompts and responses. - URL: https://learn.microsoft.com/en-us/purview/audit-copilot - Locator: Accessing Copilot audit logs; Next steps - Evidence kind: documented - Source date: 2026-08-26 - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r4-audit-api Microsoft 365 usage reports in Microsoft Graph. The document identifies EXO Search-UnifiedAuditLog CSV export and Office 365 Management Activity API streaming to SIEM for CopilotInteraction events. It distinguishes these from Graph usage-report APIs. - URL: https://learn.microsoft.com/en-us/graph/api/resources/report?view=graph-rest-beta - Locator: Programmatically export unlicensed Copilot Chat usage - Evidence kind: documented - Source date: 2025-12-23 - Retrieved: 2026-10-26 ### microsoft-copilot:ms-dlp-default Learn about the default DLP policy for Microsoft 365 Copilot location. The default sensitive-prompt DLP policy simulates and alerts rather than blocking until configured otherwise. - URL: https://learn.microsoft.com/en-us/purview/dlp-microsoft365-copilot-location-default-policy - Locator: Simulation mode default - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r4-custom-dlp-types Purview DLP for Copilot and Cowork. Prompt blocking supports built-in and custom sensitive-information types in preview with tenant rollout caveats. Uploaded-file contents are not scanned by this Copilot DLP location. - URL: https://learn.microsoft.com/en-us/purview/dlp-microsoft365-copilot-location-learn-about - Locator: Block sensitive information types in prompts; Files uploaded in prompts; Availability - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### dust:dust:privacy Dust Platform Privacy Policy. The policy identifies Permutation Labs in Paris and distinguishes its controller processing from customer processor processing, with non-EEA transfer safeguards. - URL: https://dust.tt/home/platform-privacy - Locator: About Us; sections 2, 6 and 7 - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-edp Enterprise data protection in Microsoft Copilot and Microsoft Copilot Chat. Enterprise data protection applies Microsoft DPA/Product Terms and documents encryption and tenant separation. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/enterprise-data-protection - Locator: DPA; protection of prompts and responses - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-eudb What is the EU Data Boundary?. The EU/EFTA boundary covers customer data and pseudonymized personal logs subject to transfer exceptions, with professional-services data committed at rest. - URL: https://learn.microsoft.com/en-us/privacy/eudb/eu-data-boundary-learn - Locator: Overview; logs; countries; configuration - Evidence kind: documented - Source date: 2025-02-26 - Retrieved: 2026-10-21 ### dust:dust:training-policy Dust Platform Privacy Policy. The policy asserts listed providers do not train, retain or log Customer Content for human review; this source pass did not retrieve the customer DPA. - URL: https://dust.tt/home/platform-privacy - Locator: Section 6, Foundational Model Providers - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-no-training Microsoft Copilot no-training statement. Microsoft states that prompts, responses and Graph data do not train foundation models and that the Copilot service opts out of Azure OpenAI abuse monitoring. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy - Locator: Important; abuse monitoring - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:delete-chat Can I delete or rename a conversation?. Users can delete or rename their conversations. - URL: https://docs.dust.tt/docs/user-documentation/getting-started/faq/managing-agents/can-i-delete-or-rename-a-conversation - Locator: Conversation actions - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-retention-r2 Learn about retention for Copilot and AI apps. Purview governs Exchange copies of AI interactions and holds, with asynchronous deletion processing distinct from uploaded-file storage. - URL: https://learn.microsoft.com/en-us/purview/retention-policies-copilot - Locator: Interaction storage; retention/hold processing; deleted users - Evidence kind: documented - Source date: 2025-09-26 - Retrieved: 2026-10-21 ### microsoft-copilot:ms-subprocessors Overview of AI Subprocessors. Microsoft links its Online Services Subprocessors List and subscriptions for change notifications. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/copilot-subprocessor-overview - Locator: Subprocessor governance; customer notification - Evidence kind: documented - Source date: 2026-08-18 - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r4-report-access Microsoft Service Trust Portal access. Microsoft publishes external audit reports and third-party penetration-test attestations in STP; some downloads require an Entra organization account and acceptance of the compliance-material NDA. No report was downloaded. - URL: https://learn.microsoft.com/en-us/compliance/assurance/stp-get-started - Locator: Accessing the Service Trust Portal; Reports, Whitepapers and Artifacts - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r5-bsi-iso27001 BSI certificate registry: Microsoft 365 ISMS IS 552878. BSI registry verifies Microsoft Corporation IS 552878 for the Microsoft 365 services ISMS, development, operations and PII protection, with a February 14, 2024 applicability statement. It does not name Copilot separately. - URL: https://www.bsigroup.com/en-GB/products-and-services/assessment-and-certification/validation-and-verification/client-directory-certificate/IS%20552878/ - Locator: ISO/IEC 27001:2022; Microsoft Corporation; scope and effective/expiry dates - Evidence kind: certificate-verified - Source date: 2024-07-26 - Retrieved: 2026-10-26 - Issuer: BSI - Certificate scope: Microsoft Corporation; Microsoft 365 services ISMS, development, operations and PII protection; Statement of Applicability dated 2024-02-14. No explicit Copilot-specific scope list was obtained from this registry entry. - Valid: 2024-07-29 to 2027-07-28 - Registry: https://www.bsigroup.com/en-GB/products-and-services/assessment-and-certification/validation-and-verification/client-directory-certificate/IS%20552878/ ### microsoft-copilot:microsoft-copilot:r5-bsi-iso27701 BSI certificate registry: Microsoft 365 privacy PM 741035. BSI verifies the Microsoft 365 services processor privacy-management scope, referring to IS 552878 and the February 14, 2024 applicability statement. Copilot-specific applicability is not independently enumerated. - URL: https://www.bsigroup.com/en-GB/products-and-services/assessment-and-certification/validation-and-verification/client-directory-certificate/PM%20741035/ - Locator: ISO/IEC 27701:2019; processor scope; effective/expiry dates - Evidence kind: certificate-verified - Source date: 2024-07-26 - Retrieved: 2026-10-26 - Issuer: BSI - Certificate scope: Microsoft Corporation; Microsoft 365 services ISMS, development, operations, support and PII protection as a processor; Statement of Applicability dated 2024-02-14; references IS 552878. Not a separately enumerated Copilot certificate. - Valid: 2024-07-29 to 2027-07-28 - Registry: https://www.bsigroup.com/en-GB/products-and-services/assessment-and-certification/validation-and-verification/client-directory-certificate/PM%20741035/ ### microsoft-copilot:microsoft-copilot:r5-copilot-compliance-boundary Copilot Microsoft 365 compliance relationship. Microsoft includes Copilot in its existing Microsoft 365 privacy/security/compliance commitments and lists ISO 27001/42001. This is vendor scope documentation, not the issuer’s Copilot-specific certificate schedule. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy - Locator: Meeting regulatory compliance requirements - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-26 ### microsoft-copilot:microsoft-copilot:r5-iso42001-scope Microsoft public ISO 42001 service scope. Microsoft explicitly lists Copilot and Copilot Chat in its ISO 42001 service scope. The public page points to STP but does not provide an issuer/certificate validity interval for those products. - URL: https://learn.microsoft.com/en-us/compliance/regulatory/offering-iso-42001 - Locator: Microsoft AI services in scope; report route - Evidence kind: vendor-claimed - Source date: 2026-09-11 - Retrieved: 2026-10-26 ### microsoft-copilot:ms-price-de Microsoft Copilot - Pläne und Preise für Unternehmen. The German page lists EUR 26 per user per month billed annually excluding VAT, plus a qualifying M365 subscription. - URL: https://www.microsoft.com/de-de/copilot/pricing/enterprise - Locator: Paid Microsoft 365 Copilot price card and tax notice - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-credit-rates Billing rates and management. Studio billing uses feature-dependent credits, with qualifying paid-user assistive scenarios listed at no charge. - URL: https://learn.microsoft.com/en-us/microsoft-copilot-studio/requirements-messages-management - Locator: Copilot Credits billing table - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:fx-ecb ECB historical euro reference rates. EUR 1 = USD 1.1215 = CHF 0.9237 on October 20, 2026. - URL: https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml - Locator: Cube time=2026-10-20, USD and CHF - Evidence kind: documented - Source date: 2026-10-20 - Retrieved: 2026-10-21 ### microsoft-copilot:fx-20261020 Euro foreign exchange reference rates. ECB historical XML retrieved directly confirms EUR 1 = USD 1.1215 and CHF 0.9237 for 2026-10-20. - URL: https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml - Locator: Cube time=2026-10-20; USD and CHF entries - Evidence kind: documented - Source date: 2026-10-20 - Retrieved: 2026-10-21 ### dust:dust:licence Dust repository LICENSE at pinned commit. The pinned public repository root licence is MIT; hosted service terms and third-party components are separate. - URL: https://github.com/dust-tt/dust/blob/2b1a4973af824f8ff970d585c5eb1f40ae76186c/LICENSE - Locator: Root LICENSE, MIT permission grant - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:get-document Retrieve a document from a data source. The API retrieves a source document; this does not establish a complete one-click tenant export. - URL: https://docs.dust.tt/api-reference/datasources/retrieve-a-document-from-a-data-source - Locator: Endpoint and response - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:support Dust Support. The vendor provides public support entry points and community/documentation resources. - URL: https://dust.tt/home/support - Locator: Support channels - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:microsoft-copilot:r4-support-channels Copilot support and feedback. Copilot extensibility support directs general questions to Microsoft Q&A and service/development issues to Admin Center Help and Support; service requests depend on Premier/Unified support agreement. - URL: https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/feedback - Locator: Developer support channels - Evidence kind: documented - Source date: 2026-01-22 - Retrieved: 2026-10-26 ### dust:dust:rollout Dust Rollout Guide. Public rollout guidance covers setup, launch, team education and measurement. - URL: https://docs.dust.tt/docs/user-documentation/getting-started/dust-rollout-guide/index - Locator: Rollout phases - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:training Team onboarding material. Dust provides reusable team-onboarding material. - URL: https://docs.dust.tt/docs/user-documentation/getting-started/dust-rollout-guide/team-onboarding-material - Locator: Training resources - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:r2-department-guides Dust Use Cases and Guides. Public guides are organized by Sales, Support, Marketing, Engineering, Data, Knowledge, People, Product and Collaboration. - URL: https://docs.dust.tt/docs/user-documentation/getting-started/use-cases-and-guides/index.md - Locator: Use Cases by Department - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### dust:dust:r2-sales-guide Dust Sales use-case guide. The Sales guide provides concrete role-based agent examples; this is public learning material, not a contracted training entitlement. - URL: https://docs.dust.tt/docs/user-documentation/getting-started/use-cases-and-guides/sales.md - Locator: Sales agent examples and build links - Evidence kind: documented - Source date: Not stated - Retrieved: 2026-10-21 ### microsoft-copilot:ms-training Microsoft Copilot Skilling Center. Microsoft publishes admin and user learning resources and links its Champion programme. - URL: https://adoption.microsoft.com/en-us/copilot/skilling-center/ - Locator: Role-based resources; Academy; Champions - Evidence kind: vendor-claimed - Source date: Not stated - Retrieved: 2026-10-21