---
schema_version: 1
rubric_version: "1.1"
kind: pair
canonical_url: "https://onaihq.com/compare/agents/cohere-north-vs-swisscom-assistant/"
data_url: "https://onaihq.com/compare/agents/cohere-north-vs-swisscom-assistant/data.json"
generated_at: 2026-10-27
last_checked_at: 2026-10-26
last_cross_checked_at: 2026-10-26
next_check_at: 2026-12-20
publisher: "onAI"
---

# Cohere North vs Swisscom Swiss AI Assistant

> Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI.

> Cohere North lifecycle: sunset. Version-scoped component migration: legacy Jira removed in North 2.0; legacy Google Drive and guardrail REST slated for removal in 2.1, Salesforce legacy and Data Interpreter deprecated without a fixed date. Whole North continues. Scope: Legacy North connectors/APIs/Data Interpreter only; customer upgrade version determines removal. Continuation: New Jira/Google Drive/Salesforce tools, guardrail gRPC and Code sandbox replace legacy paths; connection recreation or application migration may be required. Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: cohere-north:cohere-north:n-north-changelog, cohere-north:cohere-north:n-doc-36.

This comparison has 27 criteria with sourced findings for both products, including 27 that a second agent cross-checked for both. 49 criteria have a sourced finding for at least one product. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. It does not declare a winner. A missing sourced finding is not evidence that a capability is absent.

- Cohere North source checks: 2026-10-21 to 2026-10-26.
- Swisscom Swiss AI Assistant source checks: 2026-10-21.

- Canonical HTML: https://onaihq.com/compare/agents/cohere-north-vs-swisscom-assistant/
- Machine-readable JSON: https://onaihq.com/compare/agents/cohere-north-vs-swisscom-assistant/data.json
- Methodology: https://onaihq.com/compare/agents/methodology/

## Models

### MOD-01: Model catalogue and providers

Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North supports customer-configured Cohere and external providers; deployed models determine availability.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform 2.0.1; alpha model-tier aliases and direct image input; North Mini separately Beta; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- current_models: The model card documents North Large 01-2026, and the October 16 release adds North Mini Beta. The Skills guide recommends additional external model identifiers, but those do not establish what any customer deployment has installed or licensed.
- auto_routing: Documented resolution is group default, Default alias, then deployment default; inaccessible aliases silently fall back to provider default with a log warning. Automatic task-based routing across providers and UI disclosure of that fallback remain unknown.
- multimodal_input: North Large 01-2026 accepts text/images,256K input and32K text output. Alpha image input is Cohere-only; visual parser handles PDF/DOCX/PPTX, including OCR. Dictation uses configured ASR; complete per-model matrix unknown.

- providers — Which model providers are available? [supported]: Provider types include customer Cohere containers, Cohere Platform/compatibility, vLLM, Azure Cohere, Bedrock, SageMaker, Azure OpenAI, OpenAI and Anthropic. Sources: cohere-north:cohere-north:n-doc-177-20261026.
- current_models — Which current models are selectable on this plan? [partial]: The model card documents North Large 01-2026, and the October 16 release adds North Mini Beta. The Skills guide recommends additional external model identifiers, but those do not establish what any customer deployment has installed or licensed. Sources: cohere-north:cohere-north:n-doc-32-20261026, cohere-north:cohere-north:north-release-html-20261026, cohere-north:cohere-north:n-doc-12-20261026, cohere-north:cohere-north:n-doc-134-20261026.
- user_choice — Can users pick the model per chat? [supported]: Default-agent chat has a model picker; custom agents choose models in settings. Alpha tier picker aliases Default/Alternate/Legacy and can expose additional permitted models. Sources: cohere-north:cohere-north:n-doc-1-20261026, cohere-north:cohere-north:n-doc-134-20261026.
- auto_routing — Does the product route between models automatically, and is the chosen model shown? [partial]: Documented resolution is group default, Default alias, then deployment default; inaccessible aliases silently fall back to provider default with a log warning. Automatic task-based routing across providers and UI disclosure of that fallback remain unknown. Sources: cohere-north:cohere-north:n-doc-134-20261026.
- multimodal_input — Which models accept images, audio or files? [partial]: North Large 01-2026 accepts text/images,256K input and32K text output. Alpha image input is Cohere-only; visual parser handles PDF/DOCX/PPTX, including OCR. Dictation uses configured ASR; complete per-model matrix unknown. Sources: cohere-north:cohere-north:n-doc-32-20261026, cohere-north:cohere-north:n-doc-14-20261026, cohere-north:cohere-north:n-doc-97-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-177-20261026, cohere-north:cohere-north:n-doc-32-20261026, cohere-north:cohere-north:north-release-html-20261026, cohere-north:cohere-north:n-doc-12-20261026, cohere-north:cohere-north:n-doc-134-20261026, cohere-north:cohere-north:n-doc-1-20261026, cohere-north:cohere-north:n-doc-14-20261026, cohere-north:cohere-north:n-doc-97-20261026

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

The current offer lists a selectable catalogue of four open-model families.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested.

- providers — Which model providers are available? [supported]: Named origins are OpenAI, Qwen, Mistral and Gemma. These are hosted open-model choices, not evidence of external provider API contracts. Sources: swisscom-assistant:swisscom-assistant:offer.
- current_models — Which current models are selectable on this plan? [supported]: FAQ names GPT OSS 120B, Qwen3.5 397B A17B, Mistral Small 4 119B and Gemma 4 31B as current choices. Sources: swisscom-assistant:swisscom-assistant:offer.
- user_choice — Can users pick the model per chat? [partial]: FAQ says the model can be chosen for the use case; per-chat switching behaviour was not observed. Sources: swisscom-assistant:swisscom-assistant:offer.
- auto_routing — Does the product route between models automatically, and is the chosen model shown? [unknown]: Does the product route between models automatically, and is the chosen model shown? Unknown. Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested.
- multimodal_input — Which models accept images, audio or files? [partial]: FAQ calls Qwen3.5 multimodal; factsheet includes image analysis and audio transcription across editions. Exact per-model input routing is not documented. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet

### MOD-02: Model freshness

Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Dated platform notes and operator-pinned model artifacts exist; provider release lag is unknown.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: release_lag_days, deprecation_notice.

- release_lag_days — What was the lag for each of the last three major releases, per provider? [unknown]: Unknown for release_lag_days. No matched provider/product dates for the last three releases or contractual model-removal notice period was retrieved.
- changelog — Is there a dated public model changelog? [supported]: Public North release notes through October 20 v2.0.1 include model and feature changes. Sources: cohere-north:cohere-north:n-north-changelog.
- deprecation_notice — How much notice is given before a model is removed? [unknown]: Unknown for deprecation_notice. No matched provider/product dates for the last three releases or contractual model-removal notice period was retrieved.
- version_pinning — Can an admin keep an older model version? [partial]: Self-hosted serving images/model artifacts are versioned independently; operators select image tags/digests. This does not guarantee retention of external API model versions. Sources: cohere-north:cohere-north:n-doc-168.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-north-changelog, cohere-north:cohere-north:n-doc-168

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### MOD-03: Bring-your-own keys and provider contracts

Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North documents own keys, cloud deployments and OpenAI-compatible endpoints.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform 2.0.1; alpha direct image input restriction; provider registration is separately scoped; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- own_cloud_contract: Own Azure OpenAI, Bedrock Cohere/Anthropic and SageMaker endpoints documented. Foundry can bill supported inference to customer Azure subscription; Vertex integration not established.
- byo_pricing: Unknown for byo_pricing. Provider configuration is documented; commercial BYO discounts and complete feature parity across every provider remain unknown. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/models?format=html, https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers?format=html, https://private.docs.cohere.com/north/docs/admin/bedrock-anthropic?format=html. No additional scoped evidence established this answer.
- byo_restrictions: Alpha direct image input currently requires Cohere models. Foundry lacks North Large/sparse and Compass keyless model authentication; complete per-provider feature parity remains unknown.

- own_api_keys — Can the customer use its own provider API keys? [supported]: Provider registration accepts customer API keys or identity tokens; declarative providers reference Kubernetes Secrets. Sources: cohere-north:cohere-north:n-doc-134-20261026, cohere-north:cohere-north:n-doc-177-20261026.
- own_cloud_contract — Can it use its own Azure OpenAI, Bedrock or Vertex deployment? [partial]: Own Azure OpenAI, Bedrock Cohere/Anthropic and SageMaker endpoints documented. Foundry can bill supported inference to customer Azure subscription; Vertex integration not established. Sources: cohere-north:cohere-north:n-doc-177-20261026, cohere-north:cohere-north:n-doc-135-20261026, cohere-north:cohere-north:n-doc-218-20261026.
- custom_endpoint — Can an admin add any OpenAI-compatible endpoint? [supported]: OpenAI provider base_url can point at compatible endpoints; vLLM and Cohere compatibility provider types also supported. Actual compatibility still depends on model/tool schema. Sources: cohere-north:cohere-north:n-doc-177-20261026.
- byo_pricing — Does BYO change the licence price? [unknown]: Unknown for byo_pricing. Provider configuration is documented; commercial BYO discounts and complete feature parity across every provider remain unknown. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/models?format=html, https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers?format=html, https://private.docs.cohere.com/north/docs/admin/bedrock-anthropic?format=html. No additional scoped evidence established this answer.
- byo_restrictions — Which features stop working with BYO? [partial]: Alpha direct image input currently requires Cohere models. Foundry lacks North Large/sparse and Compass keyless model authentication; complete per-provider feature parity remains unknown. Sources: cohere-north:cohere-north:n-doc-14-20261026, cohere-north:cohere-north:n-doc-218-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-134-20261026, cohere-north:cohere-north:n-doc-177-20261026, cohere-north:cohere-north:n-doc-135-20261026, cohere-north:cohere-north:n-doc-218-20261026, cohere-north:cohere-north:n-doc-14-20261026

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### MOD-04: Local and self-hosted models

Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North chat and retrieval models can run in customer infrastructure.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: vendor_hosted_open_models.

- self_hosted_chat — Can chat use a customer-hosted model? [supported]: Customer Cohere serving containers and vLLM endpoints are supported; independent model chart deploys generative services in customer GPU clusters. Sources: cohere-north:cohere-north:n-doc-177, cohere-north:cohere-north:n-doc-168.
- self_hosted_embeddings — Can retrieval use customer-hosted embeddings? [partial]: Packed Compass provides local dense embeddings, sparse and rerank. Operator connects North/Compass to these services; arbitrary embedding model compatibility was not established. Sources: cohere-north:cohere-north:n-doc-168.
- feature_parity — Which features fail with self-hosted models? [partial]: Local visual processing needs parser/GPU deployment; hosted search/MCP needs egress. Foundry lacks sparse/North Large, so mixed inference required there. No full disconnected parity matrix retrieved. Sources: cohere-north:cohere-north:n-doc-14, cohere-north:cohere-north:n-doc-126, cohere-north:cohere-north:n-doc-218.
- vendor_hosted_open_models — Does the vendor host open-weight models in EU/CH? [unknown]: Unknown for vendor_hosted_open_models. Self-hosted Cohere models and Compass are documented; arbitrary embedding-model compatibility and a Cohere-operated EU/CH open-model hosting SKU were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-177, cohere-north:cohere-north:n-doc-168, cohere-north:cohere-north:n-doc-14, cohere-north:cohere-north:n-doc-126, cohere-north:cohere-north:n-doc-218

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Swisscom operates open models in Switzerland.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.

- self_hosted_chat — Can chat use a customer-hosted model? [unknown]: Can chat use a customer-hosted model? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.
- self_hosted_embeddings — Can retrieval use customer-hosted embeddings? [unknown]: Can retrieval use customer-hosted embeddings? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.
- feature_parity — Which features fail with self-hosted models? [unknown]: Which features fail with self-hosted models? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.
- vendor_hosted_open_models — Does the vendor host open-weight models in EU/CH? [supported]: The current model FAQ and launch announcement describe open models on Swisscom Swiss AI Platform with processing in its Swiss data centres. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:announcement.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:announcement

### MOD-05: Model control and usage limits

Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Group model controls have additive and shared-agent exceptions; alpha limits require deployment.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform 2.0.1; alpha model RBAC and Flow control; Models UI separately Beta; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- data_bound_models: Unknown for data_bound_models. Model RBAC and alpha rate limits are documented; content-bound model exclusion and measured enforcement were not tested. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/models?format=html, https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents?format=html, https://private.docs.cohere.com/north/docs/admin/flow-control?format=html. No additional scoped evidence established this answer.
- user_limits: Alpha Flow control supports requests/input/output tokens by user/group/model/source/provider and time window. Limits default unlimited; no fixed commercial message allowance was retrieved.
- limit_behaviour: Configured limits block until window resets. Enforcement requires Helm proxy services; UI alone does nothing. Failure policy may allow or deny requests and token estimation is optional; actual overshoot untested.

- model_allowlist_by_group — Can admins limit models per group? [supported]: Beta Models UI configures provider/model user/group access; alpha model RBAC must be enabled. Provider OR model grants access, admins bypass; shared agents use owner permissions, not each recipient. Sources: cohere-north:cohere-north:n-doc-134-20261026, cohere-north:cohere-north:n-doc-18-20261026.
- data_bound_models — Can admins restrict which models receive connector or knowledge content? [unknown]: Unknown for data_bound_models. Model RBAC and alpha rate limits are documented; content-bound model exclusion and measured enforcement were not tested. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/models?format=html, https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents?format=html, https://private.docs.cohere.com/north/docs/admin/flow-control?format=html. No additional scoped evidence established this answer.
- default_model — Can admins set the default model? [supported]: Group defaults precede Default tier and deployment default. Aliases are per deployment and initially empty. Sources: cohere-north:cohere-north:n-doc-134-20261026.
- user_limits — What per-user message or token limits apply, and are they published? [partial]: Alpha Flow control supports requests/input/output tokens by user/group/model/source/provider and time window. Limits default unlimited; no fixed commercial message allowance was retrieved. Sources: cohere-north:cohere-north:n-doc-137-20261026.
- limit_behaviour — What happens when a limit is reached? [partial]: Configured limits block until window resets. Enforcement requires Helm proxy services; UI alone does nothing. Failure policy may allow or deny requests and token estimation is optional; actual overshoot untested. Sources: cohere-north:cohere-north:n-doc-137-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-134-20261026, cohere-north:cohere-north:n-doc-18-20261026, cohere-north:cohere-north:n-doc-137-20261026

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Standard packages publish organisation-level monthly token allowances.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.

- model_allowlist_by_group — Can admins limit models per group? [unknown]: Can admins limit models per group? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.
- data_bound_models — Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.
- default_model — Can admins set the default model? [unknown]: Can admins set the default model? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.
- user_limits — What per-user message or token limits apply, and are they published? [partial]: Essential 20m, Professional 75m and Premium 200m tokens/month per company. These are pooled company allowances, not documented per-user caps. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
- limit_behaviour — What happens when a limit is reached? [unknown]: What happens when a limit is reached? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet

## Company knowledge

### KNOW-01: Files in chat

Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Broad file formats and optional OCR are documented; the effective My files size limit for a deployment remains unknown.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- limits: The effective My files default is unknown: its dedicated guide states 50 MB/file subject to configuration, while Supported files describes a 100 MB limit across all files. Neither is asserted as the verified deployment limit. Separately, chat images are limited to 20/message, 5 MB/image and 20 MB total; the supported-files guide lists 500 MB for SharePoint/OneDrive.
- ocr: Vision parser can OCR scanned PDFs and extract visual tables; alpha setup requires smart parser and hosted vision parser. More than500 visual pages fall back to pure text processing. No scan test run.
- spreadsheets: The supported-files guide says spreadsheet rows are not indexed for ordinary search and requires Data Interpreter for tabular prompts. Beta Skills also provide spreadsheet/CSV file operations through the code sandbox. Workbook formula/structure fidelity has not been tested.
- full_vs_chunked: The SharePoint and OneDrive implementation guides remain inaccessible in Markdown, HTML and page-level index forms on 2026-10-26. Retrieved My files and multimodality guides do not establish universal full-file/chunk thresholds or prompt-context disclosure. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/get-started/supported-files?format=html, https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality?format=html, https://private.docs.cohere.com/north/docs/get-started/tools/my-files/home?format=html. No additional scoped evidence established this answer.

- formats — Which formats are accepted? [supported]: Office/PDF/text/HTML/email/JSON/XML/EPUB and tabular formats; common images, audio/video with parser enabled. Upload/index support differs from preview and individual vision model support. Sources: cohere-north:cohere-north:n-doc-73-20261026, cohere-north:cohere-north:n-doc-14-20261026.
- limits — What size and count limits apply per file and chat? [partial]: The effective My files default is unknown: its dedicated guide states 50 MB/file subject to configuration, while Supported files describes a 100 MB limit across all files. Neither is asserted as the verified deployment limit. Separately, chat images are limited to 20/message, 5 MB/image and 20 MB total; the supported-files guide lists 500 MB for SharePoint/OneDrive. Sources: cohere-north:cohere-north:n-doc-66-20261026, cohere-north:cohere-north:n-doc-73-20261026, cohere-north:cohere-north:n-doc-1-20261026.
- ocr — Are scanned PDFs read? [partial]: Vision parser can OCR scanned PDFs and extract visual tables; alpha setup requires smart parser and hosted vision parser. More than500 visual pages fall back to pure text processing. No scan test run. Sources: cohere-north:cohere-north:n-doc-14-20261026, cohere-north:cohere-north:n-doc-100-20261026.
- spreadsheets — Are Excel tables read with structure intact? [partial]: The supported-files guide says spreadsheet rows are not indexed for ordinary search and requires Data Interpreter for tabular prompts. Beta Skills also provide spreadsheet/CSV file operations through the code sandbox. Workbook formula/structure fidelity has not been tested. Sources: cohere-north:cohere-north:n-doc-73-20261026, cohere-north:cohere-north:n-doc-12-20261026, cohere-north:cohere-north:north-release-html-20261026.
- full_vs_chunked — Is the whole file used or only retrieved parts, and does the user see which? [unknown]: The SharePoint and OneDrive implementation guides remain inaccessible in Markdown, HTML and page-level index forms on 2026-10-26. Retrieved My files and multimodality guides do not establish universal full-file/chunk thresholds or prompt-context disclosure. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/get-started/supported-files?format=html, https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality?format=html, https://private.docs.cohere.com/north/docs/get-started/tools/my-files/home?format=html. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-73-20261026, cohere-north:cohere-north:n-doc-14-20261026, cohere-north:cohere-north:n-doc-66-20261026, cohere-north:cohere-north:n-doc-1-20261026, cohere-north:cohere-north:n-doc-100-20261026, cohere-north:cohere-north:n-doc-12-20261026, cohere-north:cohere-north:north-release-html-20261026

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

The factsheet lists document, image and audio analysis.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.

- formats — Which formats are accepted? [partial]: Lists PDF, Word, Excel, CSV, JSON, TXT and audio files, plus image analysis. Exact extensions and codec limits are not enumerated. Sources: swisscom-assistant:swisscom-assistant:factsheet.
- limits — What size and count limits apply per file and chat? [unknown]: What size and count limits apply per file and chat? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.
- ocr — Are scanned PDFs read? [unknown]: Are scanned PDFs read? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.
- spreadsheets — Are Excel tables read with structure intact? [unknown]: Are Excel tables read with structure intact? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.
- full_vs_chunked — Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:factsheet

### KNOW-02: Knowledge bases and shared collections

Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Beta Libraries persist shared source collections; alpha Projects are separate private workspaces.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform 2.0.1; alpha Projects; Libraries separately Beta; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- size_limits: Alpha Projects default to a 2 GiB aggregate allowance per user across projects. Beta Libraries/uploads use administrator-configured file-size/count settings; complete effective deployment limits were not retrieved.

- persistent_collections — Can users keep document collections across chats? [supported]: Libraries reuse uploaded/My files/Google/Microsoft collections across agents/chats/nodes. Alpha Projects index separate private project files. Sources: cohere-north:cohere-north:n-doc-42-20261026, cohere-north:cohere-north:n-doc-11-20261026.
- sharing_scope — Can collections be shared with users, groups or the whole organisation? [supported]: Libraries support user/group/company access with source-dependent roles; Outlook/Exchange remain private. Attaching library to shared agent does not grant library access. Sources: cohere-north:cohere-north:n-doc-42-20261026, cohere-north:cohere-north:n-doc-133-20261026.
- size_limits — What are the collection limits? [partial]: Alpha Projects default to a 2 GiB aggregate allowance per user across projects. Beta Libraries/uploads use administrator-configured file-size/count settings; complete effective deployment limits were not retrieved. Sources: cohere-north:cohere-north:n-doc-11-20261026, cohere-north:cohere-north:n-doc-42-20261026, cohere-north:cohere-north:n-doc-66-20261026.
- assistant_binding — Can collections be bound to an assistant? [supported]: Agent Resources bind persistent libraries; composer attachment applies to one chat only. Shared recipients must already have library Viewer access. Sources: cohere-north:cohere-north:n-doc-42-20261026, cohere-north:cohere-north:n-doc-18-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-42-20261026, cohere-north:cohere-north:n-doc-11-20261026, cohere-north:cohere-north:n-doc-133-20261026, cohere-north:cohere-north:n-doc-66-20261026, cohere-north:cohere-north:n-doc-18-20261026

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Paid editions provide persistent document-backed personal assistants that can be shared.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Per-collection limits, shared-collection ownership and sharing-target controls need documentation or an authenticated tenant.

- persistent_collections — Can users keep document collections across chats? [supported]: Users upload documents to assistants and retain chat histories; assistant storage persists across use. Sources: swisscom-assistant:swisscom-assistant:offer.
- sharing_scope — Can collections be shared with users, groups or the whole organisation? [partial]: Assistant sharing is included in paid editions; exact individual/group/organisation targeting is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
- size_limits — What are the collection limits? [partial]: Essential up to 3 assistants/user and 5 GB/customer; Professional 5 and 40 GB; Premium 7 and 150 GB. Per-collection file/count caps are not published. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
- assistant_binding — Can collections be bound to an assistant? [supported]: Employees build assistants with specific uploaded documents as their information sources. Sources: swisscom-assistant:swisscom-assistant:offer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet

### KNOW-03: Enterprise connectors

Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North has first-party connectors, custom MCP and an on-prem SharePoint Server path.

Availability: unknown
Delivery: official-integration
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North 2.0.1; Notion/Linear first-party MCP Beta; SharePoint Server Alpha; other connector states per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- microsoft_365: The North 2 announcement names SharePoint, OneDrive, Outlook and Exchange. The October 16 release separately documents read-only Outlook Calendar as alpha. Teams connector entitlement was not established.
- google_workspace: The retrieved sync guide distinguishes indexed Google Drive Libraries from live Full Access Drive queries. Gmail is documented, but its storage/sync behavior remains unknown because the Syncing and Sharing guides disagree. Google Calendar was not established.
- atlassian: North 2 names Jira among its connectors. Versioned release notes remove the legacy Jira path in 2.0; no Confluence connector entitlement was established.
- other_systems: The current North 2 announcement names Slack, Linear, Notion and GitHub. The October 16 release describes Salesforce and PitchBook as alpha features. Customer/third-party MCP connections remain separately configured and licensed.
- on_prem_sources: The SharePoint Server connector setup is explicitly Alpha. Customer in-network MCP may expose other systems; a native SMB/database inventory and its source-permission guarantees remain unverified.
- connector_provider: Cohere documents its North connector families and a distinct customer/third-party remote MCP setup. Exact connector-specific maintenance and service commitments require the applicable contract.

- microsoft_365 — Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [partial]: The North 2 announcement names SharePoint, OneDrive, Outlook and Exchange. The October 16 release separately documents read-only Outlook Calendar as alpha. Teams connector entitlement was not established. Sources: cohere-north:cohere-north:north2-launch-20261026, cohere-north:cohere-north:north-release-html-20261026.
- google_workspace — Which Google sources are connected? [partial]: The retrieved sync guide distinguishes indexed Google Drive Libraries from live Full Access Drive queries. Gmail is documented, but its storage/sync behavior remains unknown because the Syncing and Sharing guides disagree. Google Calendar was not established. Sources: cohere-north:cohere-north:n-doc-151-20261026, cohere-north:cohere-north:n-doc-152-20261026, cohere-north:cohere-north:north-release-html-20261026.
- atlassian — Confluence and Jira? [partial]: North 2 names Jira among its connectors. Versioned release notes remove the legacy Jira path in 2.0; no Confluence connector entitlement was established. Sources: cohere-north:cohere-north:north2-launch-20261026, cohere-north:cohere-north:north-release-html-20261026.
- other_systems — Which other business systems? [partial]: The current North 2 announcement names Slack, Linear, Notion and GitHub. The October 16 release describes Salesforce and PitchBook as alpha features. Customer/third-party MCP connections remain separately configured and licensed. Sources: cohere-north:cohere-north:north2-launch-20261026, cohere-north:cohere-north:north-release-html-20261026, cohere-north:cohere-north:n-doc-126-20261026.
- on_prem_sources — Can on-prem file shares or databases be connected? [partial]: The SharePoint Server connector setup is explicitly Alpha. Customer in-network MCP may expose other systems; a native SMB/database inventory and its source-permission guarantees remain unverified. Sources: cohere-north:cohere-north:n-doc-53-20261026, cohere-north:cohere-north:n-doc-126-20261026.
- connector_provider — Who builds and maintains each connector? [partial]: Cohere documents its North connector families and a distinct customer/third-party remote MCP setup. Exact connector-specific maintenance and service commitments require the applicable contract. Sources: cohere-north:cohere-north:north2-launch-20261026, cohere-north:cohere-north:n-doc-126-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: cohere-north:cohere-north:north2-launch-20261026, cohere-north:cohere-north:north-release-html-20261026, cohere-north:cohere-north:n-doc-151-20261026, cohere-north:cohere-north:n-doc-152-20261026, cohere-north:cohere-north:n-doc-126-20261026, cohere-north:cohere-north:n-doc-53-20261026

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### KNOW-04: Permission-aware retrieval

Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Indexed retrieval adds runtime source checks; shared snapshots have a separate visibility boundary.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: sensitivity_labels.

- source_permissions_respected — Are source permissions enforced per user? [partial]: Atlas retrieval checks agent scope and user source access; permission-check errors exclude files. This does not re-protect already generated shared chat snapshots; no ACL fixture run. Sources: cohere-north:cohere-north:n-doc-152, cohere-north:cohere-north:n-doc-4.
- enforcement_point — Does the source system, a mirrored index or nothing enforce them? [supported]: Compass retrieves indexed candidates, then Atlas/source API checks filter permissioned documents. Google Drive Full Access queries source directly; local uploads use North sharing rules. Sources: cohere-north:cohere-north:n-doc-152, cohere-north:cohere-north:n-doc-151.
- revocation_delay — How quickly does a removed permission take effect? [partial]: Authorization guide claims external permission changes apply immediately; token/group membership refresh and caches are separate. No measured revocation SLA or fixture. Sources: cohere-north:cohere-north:n-doc-149, cohere-north:cohere-north:n-doc-111.
- admin_scope_controls — Can admins exclude sites, folders or labels? [partial]: Selected sites/folders/files scope Atlas ingestion; library and tool grants scope users/groups. Label-based exclusions not established. Sources: cohere-north:cohere-north:n-doc-64, cohere-north:cohere-north:n-doc-42, cohere-north:cohere-north:n-doc-126.
- sensitivity_labels — Are Microsoft Purview or similar labels respected? [unknown]: Unknown for sensitivity_labels. No two-user ACL revocation or sensitivity-label fixture was run; source API permission claims remain documented, not observed.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-152, cohere-north:cohere-north:n-doc-4, cohere-north:cohere-north:n-doc-151, cohere-north:cohere-north:n-doc-149, cohere-north:cohere-north:n-doc-111, cohere-north:cohere-north:n-doc-64, cohere-north:cohere-north:n-doc-42, cohere-north:cohere-north:n-doc-126

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### KNOW-05: Freshness and sync model

Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Atlas file connectors copy selected content to Compass; Drive Full Access uses live API calls. Effective Gmail storage/sync behavior remains unknown.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- live_or_indexed: Atlas file connectors copy selected files to Compass. Google Drive Full Access calls the live API instead. Gmail storage is unknown: the Data Syncing guide says no Compass copy by default, while Data Sharing and the tools overview describe stored/synced email. No live-only Gmail guarantee is asserted.
- sync_interval: The accessible Data Syncing guide describes periodic Atlas updates and source changes appearing within minutes to hours depending on volume. Drive Full Access is request-time. The previously cited SharePoint/OneDrive 10-minute implementation detail could not be re-retrieved and is not asserted.
- deletion_propagation: The source-specific SharePoint/OneDrive implementation and Data Deletion pages remain inaccessible in public Markdown/HTML/index forms. General sync documentation does not establish a bounded delete-to-answer or purge interval. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/security/data-syncing?format=html, https://private.docs.cohere.com/north/docs/security/data-sharing?format=html, https://private.docs.cohere.com/north/docs/get-started/tools-overview.md. No additional scoped evidence established this answer.
- index_location: Compass runs with the customer-controlled North deployment, whose cloud/on-premise placement is selected by the operator. Foundry inference is separately routed to the customer Azure subscription. A universal vendor-hosted index country is not established.

- live_or_indexed — Is content searched live or copied into an index? [partial]: Atlas file connectors copy selected files to Compass. Google Drive Full Access calls the live API instead. Gmail storage is unknown: the Data Syncing guide says no Compass copy by default, while Data Sharing and the tools overview describe stored/synced email. No live-only Gmail guarantee is asserted. Sources: cohere-north:cohere-north:n-doc-151-20261026, cohere-north:cohere-north:n-doc-152-20261026, cohere-north:cohere-north:n-doc-33.
- sync_interval — How often does an index refresh? [partial]: The accessible Data Syncing guide describes periodic Atlas updates and source changes appearing within minutes to hours depending on volume. Drive Full Access is request-time. The previously cited SharePoint/OneDrive 10-minute implementation detail could not be re-retrieved and is not asserted. Sources: cohere-north:cohere-north:n-doc-151-20261026.
- deletion_propagation — How quickly does a deleted document disappear? [unknown]: The source-specific SharePoint/OneDrive implementation and Data Deletion pages remain inaccessible in public Markdown/HTML/index forms. General sync documentation does not establish a bounded delete-to-answer or purge interval. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/security/data-syncing?format=html, https://private.docs.cohere.com/north/docs/security/data-sharing?format=html, https://private.docs.cohere.com/north/docs/get-started/tools-overview.md. No additional scoped evidence established this answer.
- index_location — Where is indexed content stored? [partial]: Compass runs with the customer-controlled North deployment, whose cloud/on-premise placement is selected by the operator. Foundry inference is separately routed to the customer Azure subscription. A universal vendor-hosted index country is not established. Sources: cohere-north:cohere-north:n-doc-165-20261026, cohere-north:cohere-north:n-doc-218-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-151-20261026, cohere-north:cohere-north:n-doc-152-20261026, cohere-north:cohere-north:n-doc-33, cohere-north:cohere-north:n-doc-165-20261026, cohere-north:cohere-north:n-doc-218-20261026

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### KNOW-06: Grounding and retrieval quality

Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Citations are documented but have model-specific limitations; quality remains unmeasured.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy.

- citations — Are answers linked to specific sources? [partial]: Chat highlights open source previews and Project citations exact passages. North Large card acknowledges missing citations in long multi-turn chats and Document Mode. Correctness not tested. Sources: cohere-north:cohere-north:n-doc-1, cohere-north:cohere-north:n-doc-11, cohere-north:cohere-north:n-doc-32.
- citation_accuracy — Do the cited passages support the answer? [unknown]: Unknown for citation_accuracy. Shared DE/FR/EN fixture was not run; citation accuracy, cross-language retrieval, abstention and measured accuracy remain unobserved.
- cross_language — Does a question in one language find documents in another? [unknown]: Unknown for cross_language. Shared DE/FR/EN fixture was not run; citation accuracy, cross-language retrieval, abstention and measured accuracy remain unobserved.
- no_answer_behaviour — Does it say when the corpus has no answer? [unknown]: Unknown for no_answer_behaviour. Shared DE/FR/EN fixture was not run; citation accuracy, cross-language retrieval, abstention and measured accuracy remain unobserved.
- observed_accuracy — How many of the question set were answered correctly? [unknown]: Unknown for observed_accuracy. Shared DE/FR/EN fixture was not run; citation accuracy, cross-language retrieval, abstention and measured accuracy remain unobserved.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-1, cohere-north:cohere-north:n-doc-11, cohere-north:cohere-north:n-doc-32

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

The basic-feature list advertises source references; citation accuracy was not tested.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.

- citations — Are answers linked to specific sources? [partial]: Transparent source references are listed as a basic feature; passage granularity was not established. Sources: swisscom-assistant:swisscom-assistant:offer.
- citation_accuracy — Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.
- cross_language — Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.
- no_answer_behaviour — Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.
- observed_accuracy — How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer

### KNOW-07: Memory and personal context

Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Alpha memory separates editable personal memories from inaccessible agent archival memory.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The vendor marks this control alpha. The catalogue availability field stays unknown because its enum has no alpha value; this does not mean unsupported.

- custom_instructions — Can users set persistent instructions? [supported]: Agents persist instructions; optional company preamble applies across models. Sources: cohere-north:cohere-north:n-doc-18, cohere-north:cohere-north:n-doc-86.
- cross_chat_memory — Does the product remember facts across chats? [supported]: Alpha personal memory learns across chats; archival memory per agent is generated in background, typically daily. Sources: cohere-north:cohere-north:n-doc-8, cohere-north:cohere-north:n-doc-96.
- user_memory_controls — Can users view, edit and delete memories? [partial]: Personal categories can be viewed/edited; pause retains or Delete removes memory. Archival memories cannot be viewed/edited; manual personal edits can be overwritten by later extraction. Sources: cohere-north:cohere-north:n-doc-8.
- admin_memory_controls — Can admins turn memory off? [supported]: Instance admin can jointly toggle core/archival/conversation memory and configure extraction frequency. Sources: cohere-north:cohere-north:n-doc-96.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-18, cohere-north:cohere-north:n-doc-86, cohere-north:cohere-north:n-doc-8, cohere-north:cohere-north:n-doc-96

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

## Assistants and agents

### AGT-01: Custom assistants

Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North offers versioned custom agents, scoped sharing and an internal catalogue.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The partial atomic answers state their documentation or verification limits.

- create_assistants — Can users create assistants with instructions, knowledge and tools? [supported]: Users create agents with instructions, model, tools, libraries and output modes; drafts publish as versioned releases with restore/evaluations. Sources: cohere-north:cohere-north:n-doc-18.
- creator_permissions — Can admins limit who creates them? [supported]: Can create agents and separate sharing grants control creation/publication audiences. Sources: cohere-north:cohere-north:n-doc-18, cohere-north:cohere-north:n-doc-114.
- sharing_scope — Can assistants be shared with users, groups or everyone? [supported]: Published agents share to users/groups/company subject to grants; libraries need separate recipient access and email libraries remain private. Sources: cohere-north:cohere-north:n-doc-18, cohere-north:cohere-north:n-doc-114, cohere-north:cohere-north:n-doc-42.
- catalogue — Is there an internal assistant directory? [supported]: Agent directory has Starred/My/Shared with me/Company tabs, search and duplication. Sources: cohere-north:cohere-north:n-doc-21.
- prompt_library — Are shared prompt templates available? [partial]: Agents expose up to four starter prompts and reusable Skills; a separate central prompt-template catalogue not established. Sources: cohere-north:cohere-north:n-doc-18, cohere-north:cohere-north:n-doc-12.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-18, cohere-north:cohere-north:n-doc-114, cohere-north:cohere-north:n-doc-42, cohere-north:cohere-north:n-doc-21, cohere-north:cohere-north:n-doc-12

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Users create named assistants from documents and system instructions, with starter prompts and sharing.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.

- create_assistants — Can users create assistants with instructions, knowledge and tools? [partial]: The guide describes a named assistant, description, system prompt and uploaded documents. External tool assignment is not specified. Sources: swisscom-assistant:swisscom-assistant:guide.
- creator_permissions — Can admins limit who creates them? [unknown]: Can admins limit who creates them? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.
- sharing_scope — Can assistants be shared with users, groups or everyone? [partial]: Users can share assistants with colleagues; exact user/group/company scope is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.
- catalogue — Is there an internal assistant directory? [unknown]: Is there an internal assistant directory? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.
- prompt_library — Are shared prompt templates available? [partial]: Assistant conversation starters can store example prompts. An organisation-managed shared prompt library is unverified. Sources: swisscom-assistant:swisscom-assistant:guide.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:guide, swisscom-assistant:swisscom-assistant:offer

### AGT-02: Tools, actions and MCP

Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

MCP, code and enterprise tools have scoped authentication and configurable approvals.

Availability: unknown
Delivery: official-integration
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform 2.0.1; always-on MCP policies are Alpha; guide recommends testing/staging initially; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The partial atomic answers state their documentation or verification limits.
- Approval-parameter editing is an interface affordance only in this finding. No execution guarantee is credited without a corrected guide or a bounded tool-call fixture.
- Always-on MCP configuration is Alpha with a testing/staging recommendation until the organization is ready for broader adoption. Criterion availability remains unknown; this subfact does not establish production readiness.

- builtin_tools — Which tools are built in? [supported]: Built-in search, source connectors, code sandbox, Skills and output capabilities documented with individual states. Sources: cohere-north:cohere-north:n-doc-33, cohere-north:cohere-north:n-doc-34.
- custom_actions — Can admins add API actions? [supported]: Custom MCP servers expose APIs/actions; admin configures tools and auth, with action hints for approval. Sources: cohere-north:cohere-north:n-doc-126, cohere-north:cohere-north:n-doc-150.
- mcp_client — Can it use remote MCP servers, and with what admin control? [supported]: North registers custom/remote MCP; remote OAuth dynamic registration needs outbound access and is unavailable fully air-gapped. Tool access policies can target groups. Always-on MCP policies are Alpha; the guide recommends enabling them only in testing/staging until the organization is ready for broader adoption. Sources: cohere-north:cohere-north:n-doc-126.
- tool_auth — Do tools act as the user or as a shared account? [supported]: Static headers, per-user ID/connector tokens, OAuth client credentials or remote OAuth supported. Shared/static credentials require separate source-policy assessment. Sources: cohere-north:cohere-north:n-doc-126.
- tool_approval — Can admins approve or block tools, and can users confirm actions before they run? [partial]: Destructive-hint tools can pause for approval or denial, and the modal offers parameter editing. Whether edited values execute is unknown: the guide says both that modifications replace the original request and that original keys/values are submitted. Allow Always and advance automation action permissions can bypass later prompts; universal per-action confirmation is not guaranteed. Sources: cohere-north:cohere-north:n-doc-150, cohere-north:cohere-north:n-doc-30.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-33, cohere-north:cohere-north:n-doc-34, cohere-north:cohere-north:n-doc-126, cohere-north:cohere-north:n-doc-150, cohere-north:cohere-north:n-doc-30

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Standard editions include Web Fetch, with published request allowances.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.

- builtin_tools — Which tools are built in? [supported]: Processing web content via Web Fetch is included: 500 requests/month Essential, 2,000 Professional and 5,000 Premium; Custom is tailored. Sources: swisscom-assistant:swisscom-assistant:factsheet.
- custom_actions — Can admins add API actions? [unknown]: Can admins add API actions? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.
- mcp_client — Can it use remote MCP servers, and with what admin control? [unknown]: Can it use remote MCP servers, and with what admin control? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.
- tool_auth — Do tools act as the user or as a shared account? [unknown]: Do tools act as the user or as a shared account? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.
- tool_approval — Can admins approve or block tools, and can users confirm actions before they run? [unknown]: Can admins approve or block tools, and can users confirm actions before they run? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:factsheet

### AGT-03: Web search and deep research

Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

GA web search and alpha Deep Research are distinct capabilities.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Web search GA; Deep Research alpha.

- web_search — Is web search available? [supported]: GA web search supports live URL/search retrieval; text-only and no authenticated websites. Sources: cohere-north:cohere-north:n-doc-74.
- admin_toggle — Can admins disable it per organisation or group? [partial]: Admins enable provider/tool; Deep Research additionally needs user/group grants. Complete group-specific web-search matrix unverified. Sources: cohere-north:cohere-north:n-doc-74, cohere-north:cohere-north:n-doc-15.
- search_provider — Which search provider handles queries, and where? [partial]: Tavily defaultGA; Brave/LinkUp alpha, own API keys and one active provider. Provider processing countries not retrieved. Sources: cohere-north:cohere-north:n-doc-74.
- deep_research — Is multi-step research with a report available? [supported]: Alpha Deep Research delegates multi-step subqueries and creates reports; requires enabled sources, admin/user grants and may queue. Sources: cohere-north:cohere-north:n-doc-15.
- web_citations — Are web sources cited? [supported]: Live web and Deep Research include source citations; quality untested. Sources: cohere-north:cohere-north:n-doc-74, cohere-north:cohere-north:n-doc-15.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-74, cohere-north:cohere-north:n-doc-15

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Web search is a paid Custom option; standard Web Fetch is a different feature.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.

- web_search — Is web search available? [supported]: Factsheet explicitly marks Web Search unavailable in Essential/Professional/Premium and available for an additional charge in Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet.
- admin_toggle — Can admins disable it per organisation or group? [unknown]: Can admins disable it per organisation or group? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.
- search_provider — Which search provider handles queries, and where? [unknown]: Which search provider handles queries, and where? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.
- deep_research — Is multi-step research with a report available? [unknown]: Is multi-step research with a report available? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.
- web_citations — Are web sources cited? [unknown]: Are web sources cited? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:factsheet

### AGT-04: Workflows and automation

Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Node workflows support schedules, API invocation and human review.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The partial atomic answers state their documentation or verification limits.

- workflow_builder — Is there a workflow or chain builder? [supported]: Visual node builder combines LLM/agent/tool/conditional/loop steps, versioning and JSON import/export. Sources: cohere-north:cohere-north:n-doc-16, cohere-north:cohere-north:n-doc-29.
- scheduled_tasks — Can prompts or assistants run on a schedule? [supported]: Users schedule hourly/daily/weekly or cron; optional natural-language suggestions require confirmation. Repeated failure can disable schedules. Sources: cohere-north:cohere-north:n-doc-30.
- event_triggers — Can external events start a workflow? [partial]: Authenticated execute API enables custom external event integrations. A native inbox/file-change webhook listener was not established. Sources: cohere-north:cohere-north:n-api-run.
- builder_audience — Is building aimed at business users, IT or developers? [supported]: Business builders use visual/natural-language tools and Human Review; IT provisions connectors/models and developers call APIs. Sources: cohere-north:cohere-north:n-doc-16, cohere-north:cohere-north:n-doc-26, cohere-north:cohere-north:n-api-run.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-16, cohere-north:cohere-north:n-doc-29, cohere-north:cohere-north:n-doc-30, cohere-north:cohere-north:n-api-run, cohere-north:cohere-north:n-doc-26

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Workflow automation is listed as a paid Custom option.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.

- workflow_builder — Is there a workflow or chain builder? [partial]: Factsheet marks workflow automation unavailable on standard editions and chargeable in Custom. A customer-configurable builder is not described. Sources: swisscom-assistant:swisscom-assistant:factsheet.
- scheduled_tasks — Can prompts or assistants run on a schedule? [unknown]: Can prompts or assistants run on a schedule? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.
- event_triggers — Can external events start a workflow? [unknown]: Can external events start a workflow? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.
- builder_audience — Is building aimed at business users, IT or developers? [unknown]: Is building aimed at business users, IT or developers? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:factsheet

### AGT-05: Agentic task execution

Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North executes multi-step work with visible tasks, approval options and workflow cancellation.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The partial atomic answers state their documentation or verification limits.

- agent_mode — Is there an agent mode for multi-step tasks? [supported]: Agents use tools/code; Deep Research decomposes tasks and delegates subagents; automations execute multiple nodes. Sources: cohere-north:cohere-north:n-doc-15, cohere-north:cohere-north:n-doc-34, cohere-north:cohere-north:n-doc-16.
- visible_steps — Are steps and tool calls shown? [supported]: Sandbox activity expands executed code; automation run viewer shows node inputs/outputs; shared chat includes thinking trace. Sources: cohere-north:cohere-north:n-doc-34, cohere-north:cohere-north:n-doc-30, cohere-north:cohere-north:n-doc-4.
- side_effect_confirmation — Must the user confirm actions with side effects? [partial]: Tool hints trigger approval; global Allow Always bypasses it and workflows accept action permissions at launch. Human Review nodes can add deliberate checkpoints. Sources: cohere-north:cohere-north:n-doc-150, cohere-north:cohere-north:n-doc-30, cohere-north:cohere-north:n-doc-26.
- stop_control — Can the user stop a running task? [partial]: Running automations have Cancel. General chat stop behavior and rollback of already executed external actions were not tested. Sources: cohere-north:cohere-north:n-doc-30.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-15, cohere-north:cohere-north:n-doc-34, cohere-north:cohere-north:n-doc-16, cohere-north:cohere-north:n-doc-30, cohere-north:cohere-north:n-doc-4, cohere-north:cohere-north:n-doc-150, cohere-north:cohere-north:n-doc-26

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

AI agents are listed as a paid Custom option.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.

- agent_mode — Is there an agent mode for multi-step tasks? [partial]: Factsheet marks AI agents unavailable on standard editions and chargeable in Custom; task/tool scope is not specified. Sources: swisscom-assistant:swisscom-assistant:factsheet.
- visible_steps — Are steps and tool calls shown? [unknown]: Are steps and tool calls shown? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.
- side_effect_confirmation — Must the user confirm actions with side effects? [unknown]: Must the user confirm actions with side effects? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.
- stop_control — Can the user stop a running task? [unknown]: Can the user stop a running task? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:factsheet

### AGT-06: Programmable access

Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North has its own authenticated REST APIs for responses, agents, files, libraries and workflows.

Availability: unknown
Delivery: native
Scope: surfaces=North instance REST API and SDK access; version=North 2.0.1 docs; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: mcp_server.

- chat_api — Is there an API for chat and assistants? [supported]: Instance REST API supports chat/agents/automations; response endpoint exposes models/tools and SDK access. Separate from Cohere model Platform API. Sources: cohere-north:cohere-north:n-north-api, cohere-north:cohere-north:n-api-response.
- knowledge_api — Can documents be loaded through an API? [supported]: Authenticated file upload stores content with IDs; library APIs create collections under library permissions. Sources: cohere-north:cohere-north:n-api-upload, cohere-north:cohere-north:n-api-libraries, cohere-north:cohere-north:n-doc-114.
- api_governance — Do audit, budgets and model rules apply to API use? [partial]: APIs return permission/rate-limit errors and use North identities; sharing restrictions cover API, audit GET exists. Full guardrail/budget/content logging parity not tested. Sources: cohere-north:cohere-north:n-api-response, cohere-north:cohere-north:n-doc-89, cohere-north:cohere-north:n-doc-140.
- mcp_server — Does the product expose itself to other agents over MCP? [unknown]: Unknown for mcp_server. North REST APIs are public. Full API guardrail/audit/rate-limit parity and a turnkey North-as-MCP server were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-north-api, cohere-north:cohere-north:n-api-response, cohere-north:cohere-north:n-api-upload, cohere-north:cohere-north:n-api-libraries, cohere-north:cohere-north:n-doc-114, cohere-north:cohere-north:n-doc-89, cohere-north:cohere-north:n-doc-140

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

## Daily work

### WORK-01: Clients and access points

Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North has web and mobile access; desktop/MDM coverage is unknown.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, North iOS and alpha Android app; version=not specified; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: desktop_apps, browser_extension, managed_deployment.

- web — Is a full web client available? [supported]: Full browser chat, Admin and builders documented. Sources: cohere-north:cohere-north:n-doc-1, cohere-north:cohere-north:n-doc-18.
- desktop_apps — Windows and macOS apps? [unknown]: Unknown for desktop_apps. Web and alpha mobile are documented; no desktop package, browser extension, MDM deployment matrix or mobile SSO test was retrieved.
- mobile_apps — iOS and Android apps with SSO? [partial]: October 16 release documents Android alpha with iOS feature parity for agents/automations/record/translate. Mobile SSO/installation workflow not tested. Sources: cohere-north:cohere-north:n-north-changelog.
- browser_extension — Is there a browser extension or sidebar? [unknown]: Unknown for browser_extension. Web and alpha mobile are documented; no desktop package, browser extension, MDM deployment matrix or mobile SSO test was retrieved.
- managed_deployment — Can IT deploy and configure clients through MDM? [unknown]: Unknown for managed_deployment. Web and alpha mobile are documented; no desktop package, browser extension, MDM deployment matrix or mobile SSO test was retrieved.
- client_feature_gaps — Which features are missing on mobile? [partial]: Mobile record/translate and document review are documented; complete web/admin/builders parity and managed-client matrix not retrieved. Sources: cohere-north:cohere-north:n-north-changelog, cohere-north:cohere-north:n-doc-97.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-1, cohere-north:cohere-north:n-doc-18, cohere-north:cohere-north:n-north-changelog, cohere-north:cohere-north:n-doc-97

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

A browser-accessed company chatbot with Swisscom Login is offered.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.

- web — Is a full web client available? [supported]: The offer links activation through My Swisscom Business and describes an online company chatbot; browser access is shown by the published workspace material. Sources: swisscom-assistant:swisscom-assistant:offer.
- desktop_apps — Windows and macOS apps? [unknown]: Windows and macOS apps? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
- mobile_apps — iOS and Android apps with SSO? [unknown]: iOS and Android apps with SSO? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
- browser_extension — Is there a browser extension or sidebar? [unknown]: Is there a browser extension or sidebar? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
- managed_deployment — Can IT deploy and configure clients through MDM? [unknown]: Can IT deploy and configure clients through MDM? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.
- client_feature_gaps — Which features are missing on mobile? [unknown]: Which features are missing on mobile? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer

### WORK-02: Office suite and Teams integration

Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.

#### Cohere North

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### WORK-03: Translation and writing

Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Document mode supports translation and writing; controlled layout-preserving translation is unverified.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: translation_engine, glossaries.

- document_translation — Can whole documents be translated with formatting kept? [partial]: Document mode can translate whole generated documents or selections; shortcut is alpha. Preservation of uploaded document layout, tables and glossary terms untested. Sources: cohere-north:cohere-north:n-doc-9.
- translation_engine — Which engine translates? [unknown]: Unknown for translation_engine. Document mode supports translation/rewriting. Layout-preserving file translation, managed glossary, dedicated engine and de-CH controls were not established.
- glossaries — Are company glossaries supported? [unknown]: Unknown for glossaries. Document mode supports translation/rewriting. Layout-preserving file translation, managed glossary, dedicated engine and de-CH controls were not established.
- formality_and_variants — Can formality and regional variants (de-CH) be set? [partial]: Tone actions include professional/friendly/concise/persuasive and prompts can request formal rewrites. Dedicated de-CH/regional controls not established. Sources: cohere-north:cohere-north:n-doc-9.
- writing_tools — Are dedicated rewrite and proofreading tools available? [supported]: Document editor supports rewriting, tone/length actions, manual edits and prompt-guided revision with history. Sources: cohere-north:cohere-north:n-doc-9.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-9

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Basic text translation and rewriting are advertised; de-CH/formality can be requested in assistant instructions.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.

- document_translation — Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.
- translation_engine — Which engine translates? [partial]: Product describes AI text translation and rewriting using its LLM chatbot; no separate translation service is named. Sources: swisscom-assistant:swisscom-assistant:offer.
- glossaries — Are company glossaries supported? [unknown]: Are company glossaries supported? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.
- formality_and_variants — Can formality and regional variants (de-CH) be set? [partial]: Guide shows assistant instructions for Swiss spelling, ss instead of ß and informal/formal address. This is prompt guidance, not an enforced locale control. Sources: swisscom-assistant:swisscom-assistant:guide.
- writing_tools — Are dedicated rewrite and proofreading tools available? [supported]: Translate, rewrite, summarise and create text are advertised across the basic service. Sources: swisscom-assistant:swisscom-assistant:offer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide

### WORK-04: Image generation and editing

Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.

#### Cohere North

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### WORK-05: Voice and meetings

Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Alpha dictation and beta long-form mobile recording are documented.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, North iOS and alpha Android app; version=not specified; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Dictation alpha; long-form mobile recording beta.
- Remaining atomic gaps: read_aloud, voice_conversation, swiss_german_speech.

- dictation — Can users dictate prompts? [supported]: Off-by-default alpha dictation supports web/mobile prompts and some instruction/automation fields; configured ASR and microphone permission required. Sources: cohere-north:cohere-north:n-doc-97, cohere-north:cohere-north:n-doc-1.
- read_aloud — Can answers be read aloud? [unknown]: Unknown for read_aloud. Dictation and long-form mobile recording have alpha/beta states. Read-aloud, conversational speech, automatic meeting capture and Swiss German quality were not established.
- voice_conversation — Is a live voice mode available? [unknown]: Unknown for voice_conversation. Dictation and long-form mobile recording have alpha/beta states. Read-aloud, conversational speech, automatic meeting capture and Swiss German quality were not established.
- meeting_summaries — Are meetings transcribed and summarised? [partial]: North can summarise supplied meeting transcripts; beta mobile long recording exists. Automatic meeting participation/transcription and accuracy unverified. Sources: cohere-north:cohere-north:n-doc-1, cohere-north:cohere-north:n-doc-97.
- swiss_german_speech — Is Swiss German speech recognised? [unknown]: Unknown for swiss_german_speech. Dictation and long-form mobile recording have alpha/beta states. Read-aloud, conversational speech, automatic meeting capture and Swiss German quality were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-97, cohere-north:cohere-north:n-doc-1

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

The factsheet includes voice input and audio transcription in all paid editions.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.

- dictation — Can users dictate prompts? [supported]: Voice input is included across Essential, Professional, Premium and Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet.
- read_aloud — Can answers be read aloud? [unknown]: Can answers be read aloud? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.
- voice_conversation — Is a live voice mode available? [unknown]: Is a live voice mode available? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.
- meeting_summaries — Are meetings transcribed and summarised? [partial]: Audio files and transcription are listed; product use cases mention meeting summaries. A live meeting bot, recording method and summary workflow are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
- swiss_german_speech — Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:offer

### WORK-06: Data analysis and document output

Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Beta sandbox/Skills create Office files. Document mode supports iteration, with alpha incremental editing distinguished from the broader document workflow.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform 2.0.1; alpha incremental document editing; sandbox/Skills separately Beta; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- data_analysis: Beta Skills run file-producing work through sandbox_run_python or sandbox_run_command and provide spreadsheet/CSV operations. The sandbox service and skills permission must be enabled. Analysis correctness and formula preservation were not benchmarked.
- charts: The document-mode guide describes Data Interpreter creating a chart and embedding it in the editor. The inaccessible sandbox/interpreter guides do not establish a complete plotting-library inventory; chart correctness was not tested.

- data_analysis — Can it analyse spreadsheets with executed code? [partial]: Beta Skills run file-producing work through sandbox_run_python or sandbox_run_command and provide spreadsheet/CSV operations. The sandbox service and skills permission must be enabled. Analysis correctness and formula preservation were not benchmarked. Sources: cohere-north:cohere-north:n-doc-12-20261026, cohere-north:cohere-north:north-release-html-20261026.
- charts — Can it produce charts? [partial]: The document-mode guide describes Data Interpreter creating a chart and embedding it in the editor. The inaccessible sandbox/interpreter guides do not establish a complete plotting-library inventory; chart correctness was not tested. Sources: cohere-north:cohere-north:n-doc-9-20261026.
- office_file_output — Can it create Word, Excel or PowerPoint files? [supported]: Beta Skills include DOCX/PPTX/XLSX/CSV creation/editing; model and sandbox prerequisites apply. Sources: cohere-north:cohere-north:n-doc-12-20261026.
- canvas_editing — Is there a document or canvas editor for iterating on output? [supported]: Document mode combines direct editing, prompted edits, version history and PDF/DOCX/MD/HTML export. Incremental document-editing controls are alpha; this does not make the whole criterion beta or generally available. Sources: cohere-north:cohere-north:n-doc-9-20261026, cohere-north:cohere-north:n-north-changelog-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-12-20261026, cohere-north:cohere-north:north-release-html-20261026, cohere-north:cohere-north:n-doc-9-20261026, cohere-north:cohere-north:n-north-changelog-20261026

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### WORK-07: Sharing and team spaces

Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Shared snapshots and source collections have different access boundaries.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: group_chat.

- share_chats — Can chats be shared inside the organisation? [supported]: Signed-in colleagues open read-only snapshot links with messages, citations, thinking and presented sandbox files; subsequent changes need a new link. Sources: cohere-north:cohere-north:n-doc-4.
- team_spaces — Are shared projects or workspaces available? [partial]: Beta Libraries share collections via user/group/company roles. Alpha Projects are private per-user workspaces; not shared team Projects. Sources: cohere-north:cohere-north:n-doc-42, cohere-north:cohere-north:n-doc-11.
- group_chat — Can several people chat together with the AI? [unknown]: Unknown for group_chat. Chat links are static read-only snapshots. Concurrent human group chat and rechecking original-source ACLs on all shared-answer content were not established.
- share_permission_boundary — Does sharing respect the recipient's access to sources? [partial]: Shared chat exposes existing answer text/files to signed-in recipients; no original-source ACL recheck established. Library/agent retrieval separately checks source and library access. Sources: cohere-north:cohere-north:n-doc-4, cohere-north:cohere-north:n-doc-152.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-4, cohere-north:cohere-north:n-doc-42, cohere-north:cohere-north:n-doc-11, cohere-north:cohere-north:n-doc-152

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### WORK-08: Interface languages and accessibility

Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

User UI offers German and French among eight languages; accessibility and admin translation remain gaps.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: accessibility_statement, admin_ui_languages.

- ui_languages — Which UI languages are offered? [supported]: Guide lists English default, Spanish, French, Portuguese, Arabic, Japanese, Korean and German. Italian is not in this documented selector list. Sources: cohere-north:cohere-north:n-doc-1.
- dach_language_quality — Are German, French and Italian UIs complete and natural? [partial]: German/French available; Italian not listed. Completeness/naturalness was not tested and model language support does not prove UI quality. Sources: cohere-north:cohere-north:n-doc-1.
- accessibility_statement — Is there a WCAG conformance statement? [unknown]: Unknown for accessibility_statement. Eight user UI languages are listed. No WCAG conformance statement, complete German admin UI inventory or DE/FR/IT usability assessment was retrieved.
- admin_ui_languages — Is the admin interface available in German? [unknown]: Unknown for admin_ui_languages. Eight user UI languages are listed. No WCAG conformance statement, complete German admin UI inventory or DE/FR/IT usability assessment was retrieved.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-1

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

## Administration and governance

### ADM-01: Single sign-on and authentication

Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North supports OIDC, SAML and hybrid identity patterns in customer deployments.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: conditional_access, domain_capture.

- sso_protocols — Which SSO protocols and identity providers work? [supported]: Dex-based broker supports OIDC preferred/SAML legacy, LDAP shim, Entra-LDAP hybrid and authentication proxy; interactive SSO uses authorization-code PKCE. Sources: cohere-north:cohere-north:n-doc-105.
- sso_plan — Which plan includes SSO? [partial]: SSO is documented for deployed North; no public commercial tier restriction or included-price matrix retrieved. Sources: cohere-north:cohere-north:n-doc-105.
- mfa — Can MFA be enforced? [partial]: Authentication proxy supports external MFA chains; no standalone North-enforced MFA policy was retrieved. Sources: cohere-north:cohere-north:n-doc-105.
- conditional_access — Do Entra conditional-access policies apply? [unknown]: Unknown for conditional_access. SSO protocols and IdP integration are documented. Tenant MFA/conditional-access enforcement and domain capture were not exercised.
- domain_capture — Can the company claim its email domain? [unknown]: Unknown for domain_capture. SSO protocols and IdP integration are documented. Tenant MFA/conditional-access enforcement and domain capture were not exercised.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-105

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Swisscom Login is required; enterprise SSO is a paid Custom option.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.

- sso_protocols — Which SSO protocols and identity providers work? [partial]: Basic access requires a valid Swisscom Login. Custom SSO is listed but SAML/OIDC/IdP support is not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms.
- sso_plan — Which plan includes SSO? [supported]: Factsheet explicitly marks SSO unavailable on standard paid editions and chargeable in Custom. Sources: swisscom-assistant:swisscom-assistant:factsheet.
- mfa — Can MFA be enforced? [unknown]: Can MFA be enforced? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.
- conditional_access — Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.
- domain_capture — Can the company claim its email domain? [unknown]: Can the company claim its email domain? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms

### ADM-02: User provisioning and lifecycle

Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

JIT and alpha SCIM provision users/groups; deletion preserves selected shared assets.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- SCIM alpha; graceful deletion settings beta. Commercial seat assignment unverified.
- Remaining atomic gaps: seat_assignment.

- scim — Is SCIM provisioning supported? [supported]: SCIM2 alpha provides user/group lifecycle and is bidirectional; incompatible with some connector group-filter settings. Sources: cohere-north:cohere-north:n-doc-112.
- group_sync — Are identity-provider groups synced? [partial]: JIT groups hydrate at login/session refresh; SCIM can sync groups including matching preregistered names. No propagation measurement. Sources: cohere-north:cohere-north:n-doc-111, cohere-north:cohere-north:n-doc-112.
- jit_provisioning — Are users created at first login? [supported]: First successful login automatically creates user linked to external ID; no pre-invite required in this documented mode. Sources: cohere-north:cohere-north:n-doc-111.
- deprovisioning — What happens to a removed user's data and shared assets? [supported]: Disable removes access reversibly; delete uses grace policy, keeps shared agents/workflows/files but removes Microsoft libraries even if shared. Admin can transfer preserved assets; cleanup asynchronous. Sources: cohere-north:cohere-north:n-doc-112, cohere-north:cohere-north:n-doc-90, cohere-north:cohere-north:n-doc-153.
- seat_assignment — Can admins assign and reclaim seats? [unknown]: Unknown for seat_assignment. JIT and alpha bidirectional SCIM are documented. Commercial seat assignment and measured identity-propagation timing were not retrieved.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-112, cohere-north:cohere-north:n-doc-111, cohere-north:cohere-north:n-doc-90, cohere-north:cohere-north:n-doc-153

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### ADM-03: Roles, groups and feature permissions

Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North delegates fine-grained roles/groups; separately administered subsidiaries count as application instances.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The partial atomic answers state their documentation or verification limits.

- admin_roles — Which admin roles exist, and can admin rights be delegated? [supported]: System roles include Agent/Automation/Tools managers, Compliance Requester/Approver and Library Access Manager; custom roles and individual temporary assignments. Some grants, including model configuration, must be assigned directly. Sources: cohere-north:cohere-north:n-doc-114.
- groups — Can permissions be set per group? [supported]: Permissions/roles/resources assign users, IdP groups or company. JIT group membership updates with token/session refresh; rename/delete needs configuration review. Sources: cohere-north:cohere-north:n-doc-114, cohere-north:cohere-north:n-doc-111.
- feature_toggles — Which features can be switched on or off per group? [supported]: Group grants control agents, tools, libraries, automation and some admin capabilities; models additionally have alpha RBAC and inherited-owner exceptions. Sources: cohere-north:cohere-north:n-doc-114, cohere-north:cohere-north:n-doc-134, cohere-north:cohere-north:n-doc-18.
- multi_entity — Can subsidiaries or departments be separated within one contract? [partial]: Separate administered installation with its own users/config/data is a separate licensed Application Instance, including business units/subsidiaries. Single-contract multi-instance price unknown. Sources: cohere-north:cohere-north:n-doc-158.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-114, cohere-north:cohere-north:n-doc-111, cohere-north:cohere-north:n-doc-134, cohere-north:cohere-north:n-doc-18, cohere-north:cohere-north:n-doc-158

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### ADM-04: Usage and adoption analytics

Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Alpha analytics offers detailed adoption/usage exports with named-user visibility.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The vendor marks this control alpha. The catalogue availability field stays unknown because its enum has no alpha value; this does not mean unsupported.

- adoption_dashboard — Is there an adoption dashboard? [supported]: Separate Helm/ClickHouse analytics stack reports adoption, agents, automations, tools and libraries with date/group filters. Sources: cohere-north:cohere-north:n-doc-78.
- breakdowns — Can usage be broken down by group, model, feature and assistant? [supported]: Groups/models/sources/agents/workflows/tools and user leaderboards documented; sampled/capped cards have explicit limitations. Sources: cohere-north:cohere-north:n-doc-78.
- export — Can usage data be exported? [supported]: Cards export CSV data or PNG; CSV includes user names and capped tables export only loaded scope. Sources: cohere-north:cohere-north:n-doc-78.
- privacy_modes — Can per-person reporting be limited or pseudonymised? [partial]: Raw analytics event collection can be disabled and retention configured. This does not establish pseudonymisation or removal of named-user reporting in the dashboard. Sources: cohere-north:cohere-north:n-doc-95, cohere-north:cohere-north:n-doc-78.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-78, cohere-north:cohere-north:n-doc-95

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### ADM-05: Spend controls and cost allocation

Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North reports token use and can limit capacity; a currency budget ledger is unverified.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The vendor marks this control alpha. The catalogue availability field stays unknown because its enum has no alpha value; this does not mean unsupported.
- Remaining atomic gaps: chargeback.

- cost_visibility — Can admins see cost or consumption per user and group? [partial]: Analytics shows user/group/agent/model token activity; Prometheus/Grafana has provider/model billed/raw counters without per-user labels and can undercount. Currency cost reconciliation unknown. Sources: cohere-north:cohere-north:n-doc-78, cohere-north:cohere-north:n-doc-207.
- budgets — Can budgets be set per user or group? [partial]: Alpha Flow control caps requests/input/output tokens by user/group/rules, not a verified CHF/EUR spend budget. Sources: cohere-north:cohere-north:n-doc-137.
- budget_enforcement — Does reaching a budget alert, block or downgrade? [partial]: Limits block for the window only when Helm proxy deployed; unlimited default/failure allow option can admit use. Currency overshoot bounds and chargeback not tested. Sources: cohere-north:cohere-north:n-doc-137.
- chargeback — Can costs be exported per cost centre? [unknown]: Unknown for chargeback. Token metrics and alpha capacity limits are documented. Currency budgets, billing reconciliation and cost-centre allocation were not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-78, cohere-north:cohere-north:n-doc-207, cohere-north:cohere-north:n-doc-137

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### ADM-06: Audit logs and compliance export

Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Alpha audits and approval-controlled compliance export coexist with operator log forwarding.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- content_logging: Alpha Compliance uses a request/approval workflow for 24-hour conversation review and CSV export, including guardrail-blocked/redacted messages. Self-approval is forbidden; view access and self-grants are restricted. Exact Organization admin approval rights remain unknown because the permission table and Reviewing requests prerequisite disagree.
- siem_export: Audit records can be queried through GET /v1/admin/audits, with an actions endpoint and date/action filters. A complete supported SIEM integration, delivery/retry guarantee or content-stream schema was not established.
- ediscovery: Compliance supports investigation/preservation downloads; specific eDiscovery/legal hold preventing deletion was not established.
- log_retention: Retrieved Audits and Compliance pages do not state numeric audit-log retention or immutability. Analytics-event retention is a different dataset, and the general Security page could not be retrieved in public representations. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/audits?format=html, https://private.docs.cohere.com/north/docs/admin/compliance?format=html, https://private.docs.cohere.com/north/docs/admin/permissions?format=html. No additional scoped evidence established this answer.

- admin_events — Are admin and security events logged? [supported]: Audits records identity, permission, configuration, model/tool, sharing and compliance events; filters and GET audit API exist. Sources: cohere-north:cohere-north:n-doc-140-20261026.
- content_logging — Can prompts and answers be retained for compliance, and is it configurable? [partial]: Alpha Compliance uses a request/approval workflow for 24-hour conversation review and CSV export, including guardrail-blocked/redacted messages. Self-approval is forbidden; view access and self-grants are restricted. Exact Organization admin approval rights remain unknown because the permission table and Reviewing requests prerequisite disagree. Sources: cohere-north:cohere-north:n-doc-139-20261026.
- siem_export — Can logs stream to a SIEM or be exported? [partial]: Audit records can be queried through GET /v1/admin/audits, with an actions endpoint and date/action filters. A complete supported SIEM integration, delivery/retry guarantee or content-stream schema was not established. Sources: cohere-north:cohere-north:n-doc-140-20261026.
- ediscovery — Are eDiscovery and legal hold supported? [partial]: Compliance supports investigation/preservation downloads; specific eDiscovery/legal hold preventing deletion was not established. Sources: cohere-north:cohere-north:n-doc-139-20261026.
- log_retention — How long are logs kept? [unknown]: Retrieved Audits and Compliance pages do not state numeric audit-log retention or immutability. Analytics-event retention is a different dataset, and the general Security page could not be retrieved in public representations. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/audits?format=html, https://private.docs.cohere.com/north/docs/admin/compliance?format=html, https://private.docs.cohere.com/north/docs/admin/permissions?format=html. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-140-20261026, cohere-north:cohere-north:n-doc-139-20261026

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### ADM-07: Data loss prevention and personal data

Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Selected-customer beta HiddenLayer can detect/block/redact PII, with permissive defaults and failure paths.

Availability: beta
Delivery: native
Scope: surfaces=Customer-hosted North and Compass Kubernetes deployment, North 2 web application and Admin console; version=not specified; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=Selected-customer HiddenLayer beta deployment; commercial cost unverified; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: custom_patterns.

- pii_detection — Is personal data detected in prompts and files? [partial]: HiddenLayer scans configured prompt/response/tool content and PII entity types; beta available to selected customers after deployment. File coverage depends on what reaches scanned requests, not a verified whole-file DLP pipeline. Sources: cohere-north:cohere-north:n-doc-138.
- pii_action — Is it redacted, masked, blocked or only warned? [partial]: ALLOW/BLOCK/REDACT supported. Default monitor_only does not enforce; background scans and timeouts can occur after delivery, unsupported entities fail open. Effectiveness not tested. Sources: cohere-north:cohere-north:n-doc-138.
- custom_patterns — Can admins add custom patterns or terms? [unknown]: Unknown for custom_patterns. Selected-customer beta HiddenLayer scanning is documented. Custom regex/customer dictionaries and an external enterprise DLP integration matrix were not retrieved.
- dlp_integration — Does it integrate with an existing DLP product? [partial]: HiddenLayer AIDR integration documented; generic existing-DLP/Purview connector not established. Sources: cohere-north:cohere-north:n-doc-138, cohere-north:cohere-north:n-doc-193.
- filter_location — Where does filtering run? [supported]: Documented self-contained GPU engine runs inside customer cluster with external HiddenLayer cloud disabled; requires both HiddenLayer and cohere-guardrails releases. Sources: cohere-north:cohere-north:n-doc-193.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-138, cohere-north:cohere-north:n-doc-193

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### ADM-08: AI policy and guardrails

Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Organisation instructions/policy acceptance exist; content safety checks are advisory.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The vendor marks this control alpha. The catalogue availability field stays unknown because its enum has no alpha value; this does not mean unsupported.

- org_instructions — Can admins set organisation-wide instructions? [supported]: Optional company instructions append to preamble across all models; agent instructions also apply. Sources: cohere-north:cohere-north:n-doc-86.
- usage_notice — Can users be required to accept a usage policy? [supported]: Alpha hosted terms can require acceptance at sign-up/tool use and re-acceptance after versions. External terms URL overrides hosted terms. Sources: cohere-north:cohere-north:n-doc-145.
- content_filters — Are content filters configurable? [partial]: Alpha Content Compliance Auditor offers Contextual/Strict, targeted user/group rules and qualified models. Model chooses whether to check/refuse; unavailable/error verdict can be safe, so not mandatory enforcement. Sources: cohere-north:cohere-north:n-doc-138.
- violation_reporting — Are policy hits visible to admins? [supported]: Guardrail Events list conversation decisions/categories/actions. Safety Block means unsafe verdict to model, not proof response was prevented. Sources: cohere-north:cohere-north:n-doc-138.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-86, cohere-north:cohere-north:n-doc-145, cohere-north:cohere-north:n-doc-138

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Custom guardrails are marketed; trial users accept vendor usage terms at login.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.

- org_instructions — Can admins set organisation-wide instructions? [unknown]: Can admins set organisation-wide instructions? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.
- usage_notice — Can users be required to accept a usage policy? [partial]: Free Trial B.3 states user usage terms are displayed at login and accepted by use. A customer-authored policy/explicit acknowledgement control is not specified. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
- content_filters — Are content filters configurable? [unknown]: Are content filters configurable? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.
- violation_reporting — Are policy hits visible to admins? [unknown]: Are policy hits visible to admins? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:trial-terms

## Data protection and sovereignty

### DATA-01: Hosting location and data residency

Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Private North follows customer infrastructure placement; external inference and support need separate scope.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The partial atomic answers state their documentation or verification limits.

- storage_region — Where are chats, files and indexes stored? [partial]: North/Compass data resides in customer VPC/on-prem storage. Customer chooses country; no fixed vendor-hosted North region matrix retrieved. Sources: cohere-north:cohere-north:n-private, cohere-north:cohere-north:n-doc-168.
- inference_region — Where do model calls run, per provider? [partial]: Local model chart stays in customer environment; optional Vault/Foundry/other APIs route inference to separately configured regions. Actual contracted provider region unverified. Sources: cohere-north:cohere-north:n-doc-168, cohere-north:cohere-north:n-doc-217, cohere-north:cohere-north:n-doc-218.
- backups_logs_region — Where are backups, logs and telemetry? [partial]: Operators configure backups, logs and telemetry collectors in their environment. Docs do not fix country or require all exports remain local. Sources: cohere-north:cohere-north:n-doc-214, cohere-north:cohere-north:n-doc-208, cohere-north:cohere-north:n-doc-146.
- support_access_region — From where can vendor staff access data? [partial]: Private-deployment commitment says Cohere does not receive customer prompts; optional Vault processes inference and support bundles may be shared. Support-staff countries/contract access rules unknown. Sources: cohere-north:cohere-north:n-commitments, cohere-north:cohere-north:n-doc-217.
- swiss_hosting — Is Swiss hosting available? [partial]: Customer can place private infrastructure in its chosen country, but a Cohere-operated Swiss North hosting SKU/residency promise was not established. Sources: cohere-north:cohere-north:n-private.
- residency_plan — Which plan or option provides residency? [partial]: Customer-managed private deployment controls location; optional external inference/telemetry/connector routes require separate governance. No named residency add-on price retrieved. Sources: cohere-north:cohere-north:n-private, cohere-north:cohere-north:n-doc-217.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-private, cohere-north:cohere-north:n-doc-168, cohere-north:cohere-north:n-doc-217, cohere-north:cohere-north:n-doc-218, cohere-north:cohere-north:n-doc-214, cohere-north:cohere-north:n-doc-208, cohere-north:cohere-north:n-doc-146, cohere-north:cohere-north:n-commitments

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Swisscom describes Swiss storage and inference; trial Web Fetch may send URLs to an EU third party.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification.

- storage_region — Where are chats, files and indexes stored? [partial]: Trial terms C.8 locate Swiss AI Platform and related login/chat/usage databases at Swisscom data centres in Switzerland. Paid offer also claims all customer data stored in Switzerland; file/index topology is unspecified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.
- inference_region — Where do model calls run, per provider? [supported]: Swiss AI Platform processing is exclusively in Swisscom Swiss data centres under trial C.8; current paid offer claims Swiss storage and processing. These are hosted open models, not calls to their originating providers. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
- backups_logs_region — Where are backups, logs and telemetry? [unknown]: Where are backups, logs and telemetry? Unknown. Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification.
- support_access_region — From where can vendor staff access data? [partial]: Factsheet advertises support directly from Switzerland. This does not establish every staff access location or privileged-support boundary. Sources: swisscom-assistant:swisscom-assistant:factsheet.
- swiss_hosting — Is Swiss hosting available? [supported]: Swisscom Cloud in Switzerland is the stated hosting for this Assistant. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
- residency_plan — Which plan or option provides residency? [partial]: Swiss hosting is advertised for all editions. Free Trial C.8 explicitly permits Web Fetch to transmit referenced URLs to an unnamed external EU provider. Custom search data flows were not documented. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:factsheet

### DATA-02: Deployment options

Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North can run in customer cloud, on-prem or air-gapped; optional managed inference changes that boundary.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: multi_tenant_saas.

- multi_tenant_saas — Is a shared SaaS offered? [unknown]: Unknown for multi_tenant_saas. Private VPC/on-prem/air-gapped deployment is documented. Seat floors, full SaaS offers and every disconnected-mode feature exception were not established.
- dedicated_instance — Is a dedicated single-tenant instance offered, from what size? [partial]: Customer-managed North instance supported; Model Vault inference is dedicated Cohere-managed. Minimum seat/capacity size unpriced. Sources: cohere-north:cohere-north:n-private, cohere-north:cohere-north:n-vault.
- customer_cloud — Can it run in the customer's own cloud account, from what size? [partial]: North Helm installs on customer Kubernetes/VPC; infrastructure/network/security operated by customer. No minimum seats retrieved. Sources: cohere-north:cohere-north:n-doc-165, cohere-north:cohere-north:n-private.
- on_premise — Can the whole platform run on customer infrastructure, from what size? [partial]: Whole North app plus Compass/models documented for customer on-prem Kubernetes; component/GPU dependencies apply. No seat floor retrieved. Sources: cohere-north:cohere-north:n-doc-146, cohere-north:cohere-north:n-doc-168.
- air_gapped — Can it run without internet access? [partial]: Vendor explicitly offers air-gapped on-prem deployment. External API/search/remote MCP unavailable without egress; registry/image supply needs mirroring. Contracted disconnected feature matrix not retrieved. Sources: cohere-north:cohere-north:n-private, cohere-north:cohere-north:n-doc-126, cohere-north:cohere-north:n-doc-159.
- mode_feature_gaps — Which features are missing outside SaaS? [partial]: Remote MCP needs internet; external search/inference also need provider access. Local visual parsing/guardrails require extra models/GPU services. Full parity unknown. Sources: cohere-north:cohere-north:n-doc-126, cohere-north:cohere-north:n-doc-14, cohere-north:cohere-north:n-doc-193.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-private, cohere-north:cohere-north:n-vault, cohere-north:cohere-north:n-doc-165, cohere-north:cohere-north:n-doc-146, cohere-north:cohere-north:n-doc-168, cohere-north:cohere-north:n-doc-126, cohere-north:cohere-north:n-doc-159, cohere-north:cohere-north:n-doc-14, cohere-north:cohere-north:n-doc-193

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### DATA-03: Training use and provider retention

Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Private North and hosted model APIs have different data-use policies.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The partial atomic answers state their documentation or verification limits.

- vendor_training — Does the vendor train on customer content? [partial]: Private deployment commitments say Cohere receives no prompts/outputs. Cohere Platform API separately permits opt-out training; do not apply that SaaS default to private North. Optional Vault processes inference. Sources: cohere-north:cohere-north:n-commitments, cohere-north:cohere-north:n-doc-217.
- provider_training — Do model providers train on it under this product's contracts? [partial]: Self-hosted inference does not call external provider. If operator configures third-party APIs, their customer contracts govern; no blanket no-training assurance retrieved. Sources: cohere-north:cohere-north:n-doc-177, cohere-north:cohere-north:n-commitments.
- provider_retention — How long do model providers keep prompts, including for abuse monitoring? [partial]: Separate Cohere SaaS model Platform logs default30 days with legal/contract/abuse exceptions; private North retention configured locally. Other configured provider retention unverified. Sources: cohere-north:cohere-north:n-commitments.
- zero_retention — Is zero data retention available, and on which plan? [partial]: North↔Model Vault guide documents optional ZDR for inference; North app data remains stored locally. Platform ZDR approval applies separately; not zero chat persistence. Sources: cohere-north:cohere-north:n-doc-217, cohere-north:cohere-north:n-commitments.
- human_review — Can provider staff review content? [partial]: Private prompts do not reach Cohere by default. Platform security teams may review flagged logs; local admins/investigators can review under North compliance process. Third-party staff rules unknown. Sources: cohere-north:cohere-north:n-commitments, cohere-north:cohere-north:n-doc-139.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-commitments, cohere-north:cohere-north:n-doc-217, cohere-north:cohere-north:n-doc-177, cohere-north:cohere-north:n-doc-139

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Trial terms prohibit training on submitted data; the paid offer repeats the no-training claim.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.

- vendor_training — Does the vendor train on customer content? [supported]: Trial C.9 limits submitted data to its requested purpose and forbids training/developing the LLM. Paid offer makes the same claim but no paid DPA was retrieved. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
- provider_training — Do model providers train on it under this product's contracts? [partial]: Trial C.8 uses publicly available unchanged open models on Swisscom infrastructure. Data training by external model providers is not described; paid page says no company-data model training. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
- provider_retention — How long do model providers keep prompts, including for abuse monitoring? [unknown]: How long do model providers keep prompts, including for abuse monitoring? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.
- zero_retention — Is zero data retention available, and on which plan? [unknown]: Is zero data retention available, and on which plan? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.
- human_review — Can provider staff review content? [unknown]: Can provider staff review content? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer

### DATA-04: Retention and deletion

Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Retention and deletion are operator-configured with separate conversation and user policies.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Conversation retention alpha; graceful account deletion beta. Commercial exit deadline unknown.
- Remaining atomic gaps: contract_end_deletion.

- default_retention — What is retained and for how long by default? [partial]: Automatic conversation age retention off by default; manually deleted conversations still hard-delete on hourly job with zero effective timeout. Backup/shared-resource retention differs. Sources: cohere-north:cohere-north:n-doc-88, cohere-north:cohere-north:n-doc-153.
- admin_retention — Can admins set retention periods? [supported]: Alpha enabled defaults90 days from creation plus30-day soft-delete timeout; configurable1+days and0–365days. Retroactive changes and batch queues can affect timing. Sources: cohere-north:cohere-north:n-doc-88.
- user_deletion — Can users delete their chats and files permanently? [partial]: Users delete conversations; hourly hard cleanup removes messages/metadata with best-effort external resources. Account private-data cleanup follows beta grace policy; shared assets can persist. Sources: cohere-north:cohere-north:n-doc-153, cohere-north:cohere-north:n-doc-90.
- contract_end_deletion — What is deleted at contract end, and when? [unknown]: Unknown for contract_end_deletion. Conversation/user deletion policies are documented. Commercial contract-end deletion and guaranteed backup purge deadlines were not retrieved.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-88, cohere-north:cohere-north:n-doc-153, cohere-north:cohere-north:n-doc-90

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Unconverted trial data is deleted three months after trial end.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.

- default_retention — What is retained and for how long by default? [partial]: Trial C.9 retains assistants/chat histories for potential paid conversion and deletes all trial data if no purchase occurs within three months after trial end. Paid default chat/file/index/log retention is not specified. Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer.
- admin_retention — Can admins set retention periods? [unknown]: Can admins set retention periods? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.
- user_deletion — Can users delete their chats and files permanently? [unknown]: Can users delete their chats and files permanently? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.
- contract_end_deletion — What is deleted at contract end, and when? [unknown]: What is deleted at contract end, and when? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer

### DATA-05: Sub-processors and foreign-law exposure

Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Published terms name Cohere Inc. and the Trust Center lists subprocessors; ultimate post-combination ownership and the complete contracted North inventory remain unknown.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=Published Cohere terms and Trust Center as retrieved 2026-10-21; post-combination ownership excluded as unverified; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- subprocessor_list: Trust Center exposes subprocessors but no visible revision date; complete North-specific contracted inventory not verified.
- subprocessor_countries: Visible rows list Google Cloud, Fullstory, LaunchDarkly, New Relic, Retool, Sentry, Segment, Sendgrid and Vercel in USA. Scope mainly hosted services, not automatic private North content recipients.
- change_notification: Unknown for change_notification. Public Trust Center lists subprocessors without a visible revision date. Full contracted North scope, change notices and post-combination legal structure remain unverified. Search on 2026-10-26: https://trustcenter.cohere.com/?format=html, https://cohere.com/terms-of-use, https://cohere.com/blog/cohere-and-aleph-alpha-sign-agreement. No additional scoped evidence established this answer.
- parent_jurisdiction: The public terms name Cohere Inc. and Ontario/Toronto law. The September 16 Aleph Alpha business-combination agreement remains described as subject to final regulatory approvals in that announcement. Current October 15 AISLE copy calls Aleph Alpha a partnership, not a completed acquisition; no subsequent first-party closing notice was located. A post-combination parent/jurisdiction is not asserted.
- transfer_mechanism: Trust Center says its multi-jurisdictional DPA incorporates2021 EU SCCs and describes a TIA. NDA-gated DPA and exact Swiss adaptations not inspected.
- government_access_policy: Trust FAQ describes prompt customer notice of government requests unless prohibited, within DPA commitments. Actual North contract/transparency statistics unverified.

- subprocessor_list — Is a dated sub-processor list published? [partial]: Trust Center exposes subprocessors but no visible revision date; complete North-specific contracted inventory not verified. Sources: cohere-north:cohere-north:n-trust-20261026.
- subprocessor_countries — Which countries do sub-processors operate in? [partial]: Visible rows list Google Cloud, Fullstory, LaunchDarkly, New Relic, Retool, Sentry, Segment, Sendgrid and Vercel in USA. Scope mainly hosted services, not automatic private North content recipients. Sources: cohere-north:cohere-north:n-trust-20261026.
- change_notification — Are customers notified of sub-processor changes? [unknown]: Unknown for change_notification. Public Trust Center lists subprocessors without a visible revision date. Full contracted North scope, change notices and post-combination legal structure remain unverified. Search on 2026-10-26: https://trustcenter.cohere.com/?format=html, https://cohere.com/terms-of-use, https://cohere.com/blog/cohere-and-aleph-alpha-sign-agreement. No additional scoped evidence established this answer.
- parent_jurisdiction — Which jurisdiction governs the vendor and its parent? [partial]: The public terms name Cohere Inc. and Ontario/Toronto law. The September 16 Aleph Alpha business-combination agreement remains described as subject to final regulatory approvals in that announcement. Current October 15 AISLE copy calls Aleph Alpha a partnership, not a completed acquisition; no subsequent first-party closing notice was located. A post-combination parent/jurisdiction is not asserted. Sources: cohere-north:cohere-north:n-terms-20261026, cohere-north:cohere-north:n-combination-20261026, cohere-north:cohere-north:corporate-aisle-20261026.
- transfer_mechanism — Which transfer mechanism applies to non-EU/CH processing? [partial]: Trust Center says its multi-jurisdictional DPA incorporates2021 EU SCCs and describes a TIA. NDA-gated DPA and exact Swiss adaptations not inspected. Sources: cohere-north:cohere-north:n-trust-20261026.
- government_access_policy — Is there a published government-access or transparency policy? [partial]: Trust FAQ describes prompt customer notice of government requests unless prohibited, within DPA commitments. Actual North contract/transparency statistics unverified. Sources: cohere-north:cohere-north:n-trust-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-trust-20261026, cohere-north:cohere-north:n-terms-20261026, cohere-north:cohere-north:n-combination-20261026, cohere-north:cohere-north:corporate-aisle-20261026

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Trial contract identifies a Swiss provider and an unnamed EU Web Fetch processor.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.

- subprocessor_list — Is a dated sub-processor list published? [unknown]: Is a dated sub-processor list published? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.
- subprocessor_countries — Which countries do sub-processors operate in? [partial]: Trial C.8 permits an external EU third party for URL retrieval; its identity is not listed. Swiss AI Platform itself runs in Switzerland. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
- change_notification — Are customers notified of sub-processor changes? [unknown]: Are customers notified of sub-processor changes? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.
- parent_jurisdiction — Which jurisdiction governs the vendor and its parent? [partial]: Trial names Swisscom (Switzerland) Ltd as provider. The parent incorporation/ownership was not independently re-retrieved in this pass. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
- transfer_mechanism — Which transfer mechanism applies to non-EU/CH processing? [unknown]: Which transfer mechanism applies to non-EU/CH processing? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.
- government_access_policy — Is there a published government-access or transparency policy? [unknown]: Is there a published government-access or transparency policy? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:trial-terms

### DATA-06: Contracts and regulatory coverage

Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

DPA and regulatory resources are listed, but North-specific contract terms remain unverified.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The partial atomic answers state their documentation or verification limits.

- dpa — Is a DPA available, and is it negotiable? [partial]: Trust Center says DPA available on request with NDA; Enterprise Data Commitments offers SaaS DPA but says private deployment receives no input processing. No contact/request made; North negotiated terms unknown. Sources: cohere-north:cohere-north:n-trust, cohere-north:cohere-north:n-commitments.
- revdsg_gdpr — Does the DPA cover revDSG and GDPR? [partial]: Vendor says multi-jurisdictional DPA/GDPR compliance. Explicit revised Swiss DSG terms not retrieved from gated DPA. Sources: cohere-north:cohere-north:n-trust.
- governing_law — Which law and court govern the contract? [partial]: General 2022website/service terms choose Ontario/Canadian law and Toronto courts, subject to subscription agreement. Binding North commercial agreement not retrieved. Sources: cohere-north:cohere-north:n-terms.
- ai_act_materials — Is EU AI Act documentation provided? [partial]: Trust Center lists EU AI Act/GPAI Code of Practice FAQs. Contents and North deployment obligations not inspected. Sources: cohere-north:cohere-north:n-trust.
- sector_materials — Are FINMA or other sector materials provided? [partial]: Trust FAQ says BAA only for approved custom model development and excludes Cohere-hosted SaaS/PHI. North-specific health/FINMA contract not retrieved. Sources: cohere-north:cohere-north:n-trust.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-trust, cohere-north:cohere-north:n-commitments, cohere-north:cohere-north:n-terms

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### DATA-07: Certifications and attestations

Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Trust Center lists attestations; certificates and reports were not verified.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: c5.

- iso_27001 — ISO 27001 with scope and validity? [partial]: ISO 27001 certificate listed behind request; issuer, scope and validity unknown. Sources: cohere-north:cohere-north:n-trust.
- soc2 — SOC 2 type, period and covered service? [partial]: SOC 2 Type II annual audit/report listed, request and signed mutual NDA needed; report period/scope not inspected. Sources: cohere-north:cohere-north:n-trust.
- c5 — BSI C5 attestation? [unknown]: Unknown for c5. Trust Center lists certificates and reports behind requests. Issuer, scope, validity and independent report contents were not inspected.
- other_certifications — Which other certificates (27701, 42001, TISAX)? [partial]: ISO 42001 and UK Cyber Essentials for Cohere Inc./Cohere UK listed. Certificate validity/scope not inspected. Sources: cohere-north:cohere-north:n-trust.
- report_access — How can customers obtain reports? [supported]: Trust Center requests gate reports; SOC 2 requires signed mutual NDA, DPA also NDA-gated. No request made. Sources: cohere-north:cohere-north:n-trust.
- pentest — Are independent penetration test summaries available? [partial]: Latest API and web penetration test reports listed behind request; findings/scope/date not inspected. Sources: cohere-north:cohere-north:n-trust.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-trust

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### DATA-08: Encryption and key control

Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Customer keys can encrypt chat columns; workflows and other stores need separate controls.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The partial atomic answers state their documentation or verification limits.

- encryption_at_rest — Is data encrypted at rest? [partial]: Optional deployment-level AES256GCM envelope encryption covers sensitive PostgreSQL chat columns, excluding automations/workflows. Operator must secure object/index/backups and database volumes separately. Sources: cohere-north:cohere-north:n-doc-154, cohere-north:cohere-north:n-doc-146.
- customer_managed_keys — Can the customer manage or hold the keys? [partial]: Operator supplies32-byte master key in Kubernetes Secret or chart generates it; wrapped DEKs stay in database, key rotation supported. Hardware-held external-KMS entitlement not established. Sources: cohere-north:cohere-north:n-doc-154.
- private_networking — Is private connectivity or IP restriction available? [partial]: Customer manages VPC, ingress/egress, TLS and Kubernetes network policies; private/on-prem operation documented. These are deployment tasks, not proof every installation enforces them. Sources: cohere-north:cohere-north:n-private, cohere-north:cohere-north:n-doc-146, cohere-north:cohere-north:n-doc-159.
- tenant_isolation — How are customers separated in shared SaaS? [partial]: Each separately administered installation has own users/config/data; customer operates cluster/network isolation. Multi-tenant hosted North architecture not established. Sources: cohere-north:cohere-north:n-doc-158, cohere-north:cohere-north:n-doc-146.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-154, cohere-north:cohere-north:n-doc-146, cohere-north:cohere-north:n-private, cohere-north:cohere-north:n-doc-159, cohere-north:cohere-north:n-doc-158

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### DATA-09: Professional secrecy

Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Profession-specific secrecy undertaking and add-on remain unknown; general confidentiality and scoped content-access controls do not establish §203 StGB or Art.321 StGB coverage.

Availability: unknown
Delivery: unknown
Scope: surfaces=Customer-hosted North and Compass Kubernetes deployment, North 2 web application and Admin console, Optional Cohere-managed Model Vault inference with customer-hosted North; version=North 2.0.1; plan=Customer-hosted North 2.0.1 under custom commercial contract; optional Model Vault/external models separately scoped; add_ons=none stated; deployment_mode=not specified; region=No profession-specific DE/CH contractual scope verified; deployment/provider regions follow the other scoped claims.; os=not specified.

Limitations:
- Contract facts only; no legal suitability assessment. No profession-specific commitment or paid option inferred from generic confidentiality, hosting, encryption or no-training terms.
- Public, unauthenticated source pass only; no sales contact, NDA request or authenticated access-control test.

- secrecy_undertaking — Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: Unknown. Reviewed North security/encryption/compliance and private-deployment data flows, Trust Center and Enterprise Data Commitments, plus targeted first-party professional-secrecy searches. DPA is request/NDA-gated. No public North §203 StGB or Art.321 StGB undertaking or profession-specific add-on was retrieved; none requested. A DPA or no-training clause alone does not answer whether a profession-specific undertaking is signed.
- subprocessor_coverage — Does the undertaking extend to its sub-processors, and is that documented? [unknown]: Unknown. No retrieved §203/Art.321 undertaking establishes flow-down to all relevant subcontractors/model providers. General DPA confidentiality is not equivalent.
- secrecy_offering — Is it a dedicated offering or add-on, and on which plan? [unknown]: Unknown. No documented profession-specific plan, dedicated instance option or paid secrecy add-on and its entitlements/pricing were established.
- content_access — Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: Private-deployment commitments say Cohere does not receive customer prompts/outputs; the local North app decrypts configured chat columns for use and authorised investigators can export conversations. Optional Model Vault processes inference despite ZDR, and external model endpoints follow their contracts. No complete staff/subprocessor plaintext matrix or secrecy undertaking was inspected. Sources: cohere-north:cohere-north:n-commitments, cohere-north:cohere-north:n-doc-154, cohere-north:cohere-north:n-doc-139, cohere-north:cohere-north:n-doc-217, cohere-north:cohere-north:n-trust.
- secrecy_documentation — Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Unknown. Reviewed North security/encryption/compliance and private-deployment data flows, Trust Center and Enterprise Data Commitments, plus targeted first-party professional-secrecy searches. DPA is request/NDA-gated. No public North §203 StGB or Art.321 StGB undertaking or profession-specific add-on was retrieved; none requested. General data-flow/security pages are available but do not document such a secrecy offering.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-commitments, cohere-north:cohere-north:n-doc-154, cohere-north:cohere-north:n-doc-139, cohere-north:cohere-north:n-doc-217, cohere-north:cohere-north:n-trust

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

## Commercials and vendor

### VEN-01: Pricing model and list prices

Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North uses capacity and installation licensing with custom prices.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: overage.

- pricing_unit — What is the pricing unit? [supported]: Compute Units cover model GPU capacity via hardware/model factors; Application Instances count separate administered North installations. Not documented as a universal per-seat tariff. Sources: cohere-north:cohere-north:n-doc-158.
- list_prices — What are list prices per plan, with date and currency? [partial]: North pricing page says custom enterprise pricing; numeric North licence rates not published in retrieved sources. Separate Model Vault/API rates are not North total. Sources: cohere-north:cohere-north:n-pricing.
- included_usage — What usage is included? [partial]: Licensed capacity depends on GPUs/model factors, application instances and contract; no public included-message allowance retrieved. Sources: cohere-north:cohere-north:n-doc-158.
- add_ons — Which features cost extra? [partial]: Model Vault inference, external provider/search API contracts, extra parser/guardrail GPUs and deployment services may add cost; exact included entitlements/rates unknown. Sources: cohere-north:cohere-north:n-pricing, cohere-north:cohere-north:n-doc-193, cohere-north:cohere-north:n-doc-14.
- overage — What do usage beyond limits and premium models cost? [unknown]: Unknown for overage. Compute units/application instances and custom pricing are documented. North rates, included usage, minimums and extras were not quoted or invented.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-158, cohere-north:cohere-north:n-pricing, cohere-north:cohere-north:n-doc-193, cohere-north:cohere-north:n-doc-14

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Swisscom publishes monthly organisation packages in CHF excluding VAT.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources.

- pricing_unit — What is the pricing unit? [supported]: Flat monthly price per company package with user, storage and token caps; Custom is quoted. Sources: swisscom-assistant:swisscom-assistant:offer.
- list_prices — What are list prices per plan, with date and currency? [supported]: As retrieved 2026-10-21: Essential CHF 149/month up to 10 users; Professional CHF 399 up to 40; Premium CHF 799 up to 100, all excluding VAT. Custom has no public numerical price. Sources: swisscom-assistant:swisscom-assistant:offer.
- included_usage — What usage is included? [supported]: Essential 5 GB/20m tokens; Professional 40 GB/75m; Premium 150 GB/200m monthly company tokens. Web Fetch requests/month 500/2,000/5,000 respectively. Assistant caps 3/5/7 per user. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
- add_ons — Which features cost extra? [partial]: Custom Web Search, SSO, agents and workflows cost extra per matrix; rates are not public. Sources: swisscom-assistant:swisscom-assistant:factsheet.
- overage — What do usage beyond limits and premium models cost? [unknown]: What do usage beyond limits and premium models cost? Unknown. Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet

### VEN-02: Scenario cost

Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Shared-scenario North totals remain unknown because the commercial rates and capacity sizing are not public.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The partial atomic answers state their documentation or verification limits.

- cost_200 — Year-one cost at 200 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21: twelve months, excl VAT, no discounts, 330 messages/user/month. At 200 users, North licence/capacity, infrastructure, implementation and support are unknown in EUR/CHF. No total or nonzero floor can be calculated without North tariff and sizing. Separate Model Vault/API prices are not substitutes. FX basis: ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237. Sources: cohere-north:cohere-north:n-pricing, cohere-north:cohere-north:n-doc-158, cohere-north:cohere-north:fx-ecb.
- cost_1000 — Year-one cost at 1,000 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21: twelve months, excl VAT, no discounts, 330 messages/user/month. At 1,000 users, North licence/capacity, infrastructure, implementation and support are unknown in EUR/CHF. No total or nonzero floor can be calculated without North tariff and sizing. Separate Model Vault/API prices are not substitutes. FX basis: ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237. Sources: cohere-north:cohere-north:n-pricing, cohere-north:cohere-north:n-doc-158, cohere-north:cohere-north:fx-ecb.
- cost_5000 — Year-one cost at 5,000 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21: twelve months, excl VAT, no discounts, 330 messages/user/month. At 5,000 users, North licence/capacity, infrastructure, implementation and support are unknown in EUR/CHF. No total or nonzero floor can be calculated without North tariff and sizing. Separate Model Vault/API prices are not substitutes. FX basis: ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237. Sources: cohere-north:cohere-north:n-pricing, cohere-north:cohere-north:n-doc-158, cohere-north:cohere-north:fx-ecb.
- variable_share — Which part depends on usage? [partial]: Capacity, replicas and external model/search usage vary;330 messages/user does not determine GPUs, parallelism or tool calls. Vendor-recommended model cannot price unknown North commercial terms; variable currency share remains unknown. Sources: cohere-north:cohere-north:n-doc-158, cohere-north:cohere-north:n-pricing.
- unknown_parts — Which costs could not be priced? [partial]: North licence per CU/instance, minimum capacity, model translation factors for chosen current models, HA/GPU sizing, external usage, storage/network, support, rollout and taxes outside excl VAT basis. No quote/contact requested. Sources: cohere-north:cohere-north:n-pricing, cohere-north:cohere-north:n-doc-158.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-pricing, cohere-north:cohere-north:n-doc-158, cohere-north:cohere-north:fx-ecb

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

ALM-14 shared cost assumptions v1.4, 2026-10-21. The 200, 1,000 and 5,000-seat scenarios require a Custom quote and cannot be priced from packages capped at 100 users.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.

- cost_200 — Year-one cost at 200 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
- cost_1000 — Year-one cost at 1,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
- cost_5000 — Year-one cost at 5,000 users? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
- variable_share — Which part depends on usage? [unknown]: ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.
- unknown_parts — Which costs could not be priced? [supported]: Custom base price, token pool/overage, connectors, agents, SSO and service costs are unpriced. Multiple standard packages are not assumed to form one enterprise contract. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:ecb-fx

### VEN-03: Evaluation access

Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Public demo and model API trial do not verify a full North tenant trial.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- The partial atomic answers state their documentation or verification limits.

- free_tier — Is there a free tier for business use? [partial]: Pricing page distinguishes free rate-limited model API trial from paid production; trial key prohibited for commercial/production use. A free North business tier not established. Sources: cohere-north:cohere-north:n-pricing.
- self_serve_trial — Is a self-serve business trial available? [partial]: North links instant demo/custom pricing; no self-serve North tenant with SSO/admin/connectors was provisioned or established. Sources: cohere-north:cohere-north:n-home, cohere-north:cohere-north:n-pricing.
- trial_scope — Do trials include SSO, connectors and admin features? [partial]: Free model API trial does not establish North SSO, connectors or administration. Full North evaluation scope unknown. Sources: cohere-north:cohere-north:n-pricing.
- sales_gate — Does meaningful evaluation require sales contact? [partial]: North custom pricing and private rollout route through sales; whether an independent full tenant evaluation can start without contact remains unknown. No contact made. Sources: cohere-north:cohere-north:n-pricing, cohere-north:cohere-north:n-private.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-pricing, cohere-north:cohere-north:n-home, cohere-north:cohere-north:n-private

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

A one-month business trial is self-activated by eligible My Swisscom Business administrators.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run.

- free_tier — Is there a free tier for business use? [unknown]: Is there a free tier for business use? Unknown. No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run.
- self_serve_trial — Is a self-serve business trial available? [partial]: Offer provides one month free, up to 2 assistants/user and 10m tokens/company. Activation requires My Swisscom Business administrator rights and Swisscom Login. New noncustomers are directed to contact Swisscom. Sources: swisscom-assistant:swisscom-assistant:offer.
- trial_scope — Do trials include SSO, connectors and admin features? [partial]: Published trial includes assistant creation and company token allowance; SSO/connectors/admin entitlement and seat count are not specified. Sources: swisscom-assistant:swisscom-assistant:offer.
- sales_gate — Does meaningful evaluation require sales contact? [partial]: Existing eligible company administrators can activate online; people without a Swisscom customer account are directed to contact Swisscom. Custom evaluation requires scope clarification. Sources: swisscom-assistant:swisscom-assistant:offer.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer

### VEN-04: Contract terms and pricing transparency

Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North contract minimums, term and local billing are unverified; pricing is quote-only.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: contract_length, cancellation, local_invoicing.

- minimum_commitment — What seat or spend minimum applies? [partial]: Each separately administered installation counts as an Application Instance; compute-unit licence metric exists, but numeric minimum/spend not retrieved. Sources: cohere-north:cohere-north:n-doc-158.
- contract_length — What contract lengths are offered? [unknown]: Unknown for contract_length. North custom enterprise contract was not public in retrieved sources; minimums, term, reduction and invoice currencies remain unknown.
- cancellation — How can the contract be cancelled or reduced? [unknown]: Unknown for cancellation. North custom enterprise contract was not public in retrieved sources; minimums, term, reduction and invoice currencies remain unknown.
- local_invoicing — Can it be invoiced in CHF or EUR from a European entity? [unknown]: Unknown for local_invoicing. North custom enterprise contract was not public in retrieved sources; minimums, term, reduction and invoice currencies remain unknown.
- transparency_class — Is pricing transparent, partial, quote-only or unknown? [supported]: Quote-only for North licence/deployment. Separate Model Vault instance rates and model API tariffs do not make North pricing transparent. Sources: cohere-north:cohere-north:n-pricing.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-158, cohere-north:cohere-north:n-pricing

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

There is no minimum contract duration; cancellation is 30 days to calendar-month end.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Annual-billing options, price-change policy, EUR invoices and complete Custom commitments are not documented in accessible sources.

- minimum_commitment — What seat or spend minimum applies? [supported]: Offer explicitly says no minimum contract duration; organisation package caps apply, with Custom terms separately quoted. Sources: swisscom-assistant:swisscom-assistant:offer.
- contract_length — What contract lengths are offered? [partial]: Monthly subscription/package prices; no minimum duration. Annual prepayment options are not specified. Sources: swisscom-assistant:swisscom-assistant:offer.
- cancellation — How can the contract be cancelled or reduced? [supported]: Cancel online with 30 days notice to month-end. Upgrades bill pro rata from upgrade day; downgrades only on the first day of a following month. Sources: swisscom-assistant:swisscom-assistant:offer.
- local_invoicing — Can it be invoiced in CHF or EUR from a European entity? [partial]: CHF excluding VAT prices are published by Swisscom. EUR invoicing and a paid contracting-entity invoice specimen are not established. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.
- transparency_class — Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified. Standard monthly prices and capacities are public; Custom, overage and add-on rates require a quote. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:factsheet

### VEN-05: Source licence

Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

North is commercially licensed; component source rights and branding terms need contract review.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: enterprise_features_closed.

- licence_type — Which licence applies to each component? [partial]: Commercial CU/Application Instance licence documented; full North application/model/component licence texts not retrieved. Sources: cohere-north:cohere-north:n-doc-158.
- branding_restrictions — Do licence terms restrict branding or user counts? [partial]: White-label settings configure product branding; entitlement, use restrictions and licence fee terms unverified. Separate installations count for licensing, with no public per-user cap retrieved. Sources: cohere-north:cohere-north:n-doc-142, cohere-north:cohere-north:n-doc-158.
- enterprise_features_closed — Are enterprise features in a separate closed edition? [unknown]: Unknown for enterprise_features_closed. North is commercially licensed by capacity/installations. Full application/model component licences and branding rights were not publicly retrieved.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-158, cohere-north:cohere-north:n-doc-142

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Free Trial terms grant a restricted service-use licence and reserve intellectual property.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents.

- licence_type — Which licence applies to each component? [partial]: Trial B.1/B.6 gives non-exclusive non-transferable internal-business use and prohibits copying, modifying or distributing the chatbot. This is distinct from the open licences of underlying model weights. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
- branding_restrictions — Do licence terms restrict branding or user counts? [partial]: Custom branding with name/logo/colours is included in paid basic features; trial bars copying or modifying the chatbot. Full paid component licence and seat restrictions remain unavailable. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:trial-terms.
- enterprise_features_closed — Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unknown. Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:trial-terms, swisscom-assistant:swisscom-assistant:offer

### VEN-06: Data export and exit

Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

APIs and approved exports provide some portability; full tenant exit is unverified.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: post_termination_window.

- chat_export — Can admins export all chats? [partial]: Alpha compliance approves targeted user/agent conversations for24 hours and downloadsCSV. API lists/retrieves conversations; a single complete admin export and preservation hold not established. Sources: cohere-north:cohere-north:n-doc-139, cohere-north:cohere-north:n-north-api.
- assistant_export — Can assistants and prompts be exported in a reusable format? [partial]: Automation definitions export reusableJSON graph/dependencies but omit credentials and schedules. Agent configurations have API access/version history; full portable agent export not established. Sources: cohere-north:cohere-north:n-doc-29, cohere-north:cohere-north:n-north-api.
- knowledge_export — Can knowledge bases and their sources be exported? [partial]: File API retrieves content and library metadata APIs exist; complete all-index/source bulk export and permission preservation not established. Sources: cohere-north:cohere-north:n-api-upload, cohere-north:cohere-north:n-api-libraries.
- export_format — Are formats documented and machine-readable? [partial]: AutomationJSON, complianceCSV, original file API content and documentPDF/DOCX/HTML/TXT/MD are documented. These do not constitute complete tenant-state export. Sources: cohere-north:cohere-north:n-doc-29, cohere-north:cohere-north:n-doc-139, cohere-north:cohere-north:n-doc-9.
- post_termination_window — How long can data be retrieved after termination? [unknown]: Unknown for post_termination_window. Automation JSON, API files and approved compliance CSV are documented. Complete bulk tenant export, agent portability and post-exit recovery window remain unverified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-doc-139, cohere-north:cohere-north:n-north-api, cohere-north:cohere-north:n-doc-29, cohere-north:cohere-north:n-api-upload, cohere-north:cohere-north:n-api-libraries, cohere-north:cohere-north:n-doc-9

#### Swisscom Swiss AI Assistant

Verification status: No public information found (not-published)
Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

### VEN-07: Support and service levels

Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Support resources exist; North SLA, regional entity and support languages remain unknown.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: support_languages, uptime_sla.

- support_channels — Which support channels are available on each plan? [partial]: Private deployments include access to solution architects, applied ML and customer success; public security/support resources exist. Contracted response times unknown. Sources: cohere-north:cohere-north:n-private.
- support_languages — Is support available in German, French or Italian? [unknown]: Unknown for support_languages. Public support/status resources and deployment assistance exist; response languages, North SLA credits and contracted DACH entity were not established.
- regional_presence — Is there a DACH or Swiss entity, team or partner? [partial]: September 16 agreement plans Berlin/Toronto headquarters and Heidelberg research subject to close. A North-contract Swiss/DACH delivery entity or completed combination was not verified. Sources: cohere-north:cohere-north:n-combination.
- uptime_sla — Is there an uptime SLA with credits? [unknown]: Unknown for uptime_sla. Public support/status resources and deployment assistance exist; response languages, North SLA credits and contracted DACH entity were not established.
- status_page — Is there a public status page with history? [partial]: Cohere has a public hosted API status page. Customer-hosted North availability is operator-managed; a North-wide hosted status/SLA not established. Sources: cohere-north:cohere-north:n-status, cohere-north:cohere-north:n-doc-165.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-private, cohere-north:cohere-north:n-combination, cohere-north:cohere-north:n-status, cohere-north:cohere-north:n-doc-165

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Personal Swisscom support is included; trial terms disclaim availability guarantees.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.

- support_channels — Which support channels are available on each plan? [partial]: Personalised support is a basic feature across editions; page supplies an enquiry form. Contractual response-time channels are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet.
- support_languages — Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.
- regional_presence — Is there a DACH or Swiss entity, team or partner? [supported]: Factsheet identifies Swisscom (Switzerland) Ltd Enterprise Customers in Berne and support directly from Switzerland. Sources: swisscom-assistant:swisscom-assistant:factsheet.
- uptime_sla — Is there an uptime SLA with credits? [partial]: Free Trial B.4 explicitly provides no availability/accessibility guarantee. Paid uptime SLA and credits were not retrieved. Sources: swisscom-assistant:swisscom-assistant:trial-terms.
- status_page — Is there a public status page with history? [unknown]: Is there a public status page with history? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:factsheet, swisscom-assistant:swisscom-assistant:trial-terms

### VEN-08: Onboarding, training and adoption

Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.

#### Cohere North

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Deployment assistance and public user/builder guides are offered; included service scope is unknown.

Availability: unknown
Delivery: native
Scope: surfaces=North 2 web application and Admin console, Customer-hosted North and Compass Kubernetes deployment; version=North platform2.0.1; exact docs feature state stated per atom; plan=North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified; add_ons=none stated; deployment_mode=not specified; region=Customer-selected private deployment; cloud inference and provider region configured separately; os=not specified.

Limitations:
- Remaining atomic gaps: adoption_programme, service_cost.

- onboarding_service — Is guided onboarding included? [partial]: Vendor describes rollout support from architects, applied ML and customer success. Included hours/fees are not published. Sources: cohere-north:cohere-north:n-private.
- user_training — Is end-user training offered, in which languages? [partial]: Public user/agent/workflow guides support self-learning. Live end-user training and language entitlement not established. Sources: cohere-north:cohere-north:n-guide, cohere-north:cohere-north:n-doc-18, cohere-north:cohere-north:n-doc-16.
- use_case_library — Are role-based use cases and templates provided? [supported]: Agent guide gives ticket deflection/sales/legal examples and internal agent catalogue permits sharing; document/Skills guides include task examples. Sources: cohere-north:cohere-north:n-doc-18, cohere-north:cohere-north:n-doc-21, cohere-north:cohere-north:n-doc-12.
- adoption_programme — Is there a champion or adoption programme? [unknown]: Unknown for adoption_programme. Vendor offers rollout assistance and guides; service language, included hours, adoption programme and costs were not retrieved.
- service_cost — Which services cost extra? [unknown]: Unknown for service_cost. Vendor offers rollout assistance and guides; service language, included hours, adoption programme and costs were not retrieved.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: cohere-north:cohere-north:n-private, cohere-north:cohere-north:n-guide, cohere-north:cohere-north:n-doc-18, cohere-north:cohere-north:n-doc-16, cohere-north:cohere-north:n-doc-21, cohere-north:cohere-north:n-doc-12

#### Swisscom Swiss AI Assistant

Verification status: Agent cross-checked (agent-cross-checked)
Support: partial

Public videos and a setup guide support self-service assistant creation.

Availability: generally-available
Delivery: native
Scope: surfaces=Swiss AI Assistant browser workspace; version=not specified; plan=Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated; add_ons=none stated; deployment_mode=not specified; region=Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider; os=not specified.

Limitations:
- Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.

- onboarding_service — Is guided onboarding included? [unknown]: Is guided onboarding included? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.
- user_training — Is end-user training offered, in which languages? [partial]: Offer links FAQ videos for starting a trial, building an assistant and custom prompts; the guide provides a German walkthrough. Formal training languages and inclusion are not specified. Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide.
- use_case_library — Are role-based use cases and templates provided? [supported]: Published HR, support, manuals, correspondence and sales examples plus example instructions provide use-case material. Sources: swisscom-assistant:swisscom-assistant:guide.
- adoption_programme — Is there a champion or adoption programme? [unknown]: Is there a champion or adoption programme? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.
- service_cost — Which services cost extra? [unknown]: Which services cost extra? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20.

Sources: swisscom-assistant:swisscom-assistant:offer, swisscom-assistant:swisscom-assistant:guide

## Sources

### cohere-north:cohere-north:n-doc-177-20261026

Headless model providers. Operators register Cohere, vLLM, Azure, Bedrock, SageMaker, OpenAI and Anthropic endpoints with customer secrets.

- URL: https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers?format=html
- Locator: Provider types, endpoint and credentials; public representation of https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 813d19abcb01a5b84e23e8615ef38b9e94cd57097f91ae7e44a139e6b62c4cbb on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-32-20261026

North Large 01-2026. North partnership model accepts text/images with256K input/32K output and48 languages; citation gaps acknowledged.

- URL: https://private.docs.cohere.com/north/docs/north-large-01-2026?format=html
- Locator: Model card and limitations; public representation of https://private.docs.cohere.com/north/docs/north-large-01-2026.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 46ad467b680bd511cfc5f0d3168f40dd32b61be945b039d7cf029b3527b5ece7 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-134-20261026

Models and providers. Custom endpoints/providers, group access and defaults; grants additive and alias may silently fall back to provider default.

- URL: https://private.docs.cohere.com/north/docs/admin/models?format=html
- Locator: Beta UI, alpha RBAC, aliases and fallback; public representation of https://private.docs.cohere.com/north/docs/admin/models.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 3ddb8818e63c7322d79680498f711ab0dd1a15dd87f1315c3065bed5171538dd on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-1-20261026

Chat. Chat model choice, source-linked responses, eight UI languages and configurable voice/image input are documented.

- URL: https://private.docs.cohere.com/north/docs/get-started/north-chat?format=html
- Locator: Model picker, UI languages, image input and dictation; public representation of https://private.docs.cohere.com/north/docs/get-started/north-chat.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 2a609c8b8dc88bce89ad912f7d8c43ee63449c23a0bac0e5fcb5954bf55e0964 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-14-20261026

North multimodal features. Vision/OCR requires configured models/parser; third-party image input planned, document visual pages limited500.

- URL: https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality?format=html
- Locator: Cohere-only image input and visual parser; public representation of https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c4763a8ec53fc0d63b4393939e71c9df423160564cdbc748004dcd7af256faba on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-97-20261026

Voice settings. Dictation and long-form mobile recording are separately off by default and require configured transcription service.

- URL: https://private.docs.cohere.com/north/docs/admin/configuring_voice_settings?format=html
- Locator: Alpha dictation and beta mobile recording; public representation of https://private.docs.cohere.com/north/docs/admin/configuring_voice_settings.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 26565385151f6fa21890665138a7d900c61ea1cbff3bb96f46e67955e5ac54a1 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-12-20261026

Skills. Built-in/custom skills create/edit DOCX/PPTX/XLSX/CSV using code sandbox and supported models.

- URL: https://private.docs.cohere.com/north/docs/get-started/skills?format=html
- Locator: Beta skills and Office file packages; public representation of https://private.docs.cohere.com/north/docs/get-started/skills.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9167ea7e86e91dabe44c8cbcc8e0f3b3baa5b44badaf1d393bb4ae67e41fdb0d on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:north-release-html-20261026

North release notes, public HTML. North 2 documents model aliases, beta Library sharing/Skills and sandbox, alpha controls, version-scoped legacy removals and the October 20 storage patch. Release labels are feature-specific, not a guarantee of private-deployment parity.

- URL: https://private.docs.cohere.com/north/changelog
- Locator: October 16 North 2.0.0 and October 20 2.0.1; Models, Libraries, Google Drive, Skills, Sandbox and Admin; HTTP 200, body SHA256 be38218043c7eb99d836db5d02f86ce71b5af7c2c267327410f58f81936ed720
- Evidence kind: documented
- Source date: 2026-10-20
- Retrieved: 2026-10-26

### swisscom-assistant:swisscom-assistant:offer

Swiss AI Assistant offer and FAQ. Lists Swiss hosting, current selectable models, flat-rate packages, Swisscom Login, trial retention and commercial conditions.

- URL: https://www.swisscom.ch/en/business/sme/it-cloud/new-way-of-working/swiss-ai-assistant.html
- Locator: Basic features; edition cards; Custom; FAQ; Additional offer terms
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### swisscom-assistant:swisscom-assistant:factsheet

Swiss AI Assistant factsheet. Lists document/audio/image features and marks web search, SSO, agents and workflow automation unavailable on standard editions and chargeable in Custom.

- URL: https://documents.swisscom.com/product/filestore/lib/1f276f70-63fc-4e15-8cc1-086ae198fdea/factsheet_swiss_a_assistant-en.pdf?idxme=pex-search
- Locator: Page 2 hosted service; page 3 feature matrix and legend
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-north-changelog

North release notes. Dated releases document new models, beta/alpha capabilities and removal/deprecation of legacy connectors and APIs.

- URL: https://private.docs.cohere.com/north/changelog.md
- Locator: October 20 v2.0.1 andOctober 16 v2.0.0; migrations
- Evidence kind: documented
- Source date: 2026-10-20
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-168

Deploy models chart. Customer GPU model chart supports local chat/embed/rerank; serving containers version independently.

- URL: https://private.docs.cohere.com/north/docs/install/models.md
- Locator: In-cluster generative/Compass components and pinned artifacts
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-135-20261026

Bedrock Anthropic setup. Own AWS account/region and authorized Claude models support chat, agents and automations.

- URL: https://private.docs.cohere.com/north/docs/admin/bedrock-anthropic?format=html
- Locator: Customer AWS prerequisites and roles; public representation of https://private.docs.cohere.com/north/docs/admin/bedrock-anthropic.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 185176cbe038586b463babfc0584a55cd212cf96f554cf6eadaf1238e4105617 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-218-20261026

Microsoft Foundry with North. Customer Azure billing supports chat/embed/rerank/Parse5; sparse and North Large unavailable there, mixed hosting required.

- URL: https://private.docs.cohere.com/north/docs/microsoft-foundry-with-north.md
- Locator: Customer Azure inference and feature gaps; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 e717dddf6149bafdb68a613b1268d366565e212be0e292d989d1c2a8d960f35e on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-177

Headless model providers. Operators register Cohere, vLLM, Azure, Bedrock, SageMaker, OpenAI and Anthropic endpoints with customer secrets.

- URL: https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers.md
- Locator: Provider types, endpoint and credentials
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-14

North multimodal features. Vision/OCR requires configured models/parser; third-party image input planned, document visual pages limited500.

- URL: https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality.md
- Locator: Cohere-only image input and visual parser
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-218

Microsoft Foundry with North. Customer Azure billing supports chat/embed/rerank/Parse5; sparse and North Large unavailable there, mixed hosting required.

- URL: https://private.docs.cohere.com/north/docs/microsoft-foundry-with-north.md
- Locator: Customer Azure inference and feature gaps
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-126

MCP server administration. Customer/remote MCP support scoped OAuth/tokens/static headers; remote registration needs internet and dynamic registration.

- URL: https://private.docs.cohere.com/north/docs/admin/tools-mcp-servers.md
- Locator: Registration, custom headers, permissions and remote limits
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### swisscom-assistant:swisscom-assistant:announcement

Swiss AI Assistant knowledge-management announcement. Describes Swiss-operated unchanged open models, future Apertus availability and the distinct Swiss AI Platform portfolio.

- URL: https://www.swisscom.ch/en/about/news/2026/02/18-swiss-ai-assistant.html
- Locator: AI with clear data sovereignty; AI introduction; AI strategy
- Evidence kind: vendor-claimed
- Source date: 2026-02-18
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-18-20261026

Creating custom agents. Agents combine instructions/models/tools/libraries; shared agents inherit owner model access.

- URL: https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents?format=html
- Locator: Instructions, versioning, sharing and model permission model; public representation of https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6ae6b9abfe4e5de1679146a003d858f773f48d669e0c579e530654feba66aba9 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-137-20261026

Flow control. User/group/model/source/provider rules enforce request/input/output token limits only after Helm services deployed; fail-open option and unlimited default.

- URL: https://private.docs.cohere.com/north/docs/admin/flow-control?format=html
- Locator: Alpha model rate-limit proxy; public representation of https://private.docs.cohere.com/north/docs/admin/flow-control.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 b0aabd0e2334636f4ff1d4bea234db5f41b155a385923fbce27a1face1df2312 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-73-20261026

Supported files. Documents text/Office/tabular/image/audio formats and configurable processing; My files limit differs from its dedicated guide.

- URL: https://private.docs.cohere.com/north/docs/get-started/supported-files?format=html
- Locator: Formats and100 MB/500 MB limit wording; public representation of https://private.docs.cohere.com/north/docs/get-started/supported-files.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9bc5a3f6698e34d553cd9b9efd32964736dbe6989a31fc138e6eaec28fe9e680 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-66-20261026

My files. Guide states50 MB/file and configured totals; image-only PDFs require parser setup and images are not indexed for general Smart Search.

- URL: https://private.docs.cohere.com/north/docs/get-started/tools/my-files/home?format=html
- Locator: Upload limit, OCR and Smart Search; public representation of https://private.docs.cohere.com/north/docs/get-started/tools/my-files/home.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d6f571cfecc507841ce963c91571a3822f44b24d28d0192f21498d4abdcc1c30 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-100-20261026

Multimodality configuration. Image input currently limited to Cohere vision models; smart parser and infrastructure are separately required.

- URL: https://private.docs.cohere.com/north/docs/admin/multimodality?format=html
- Locator: Alpha parser/model/feature prerequisites; public representation of https://private.docs.cohere.com/north/docs/admin/multimodality.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 2e036dc55b465b41bcff9b28bb0fc83bb5ff07d7750137f983ef0461fc1ef593 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-42-20261026

Libraries. Libraries bind to agents/chats/nodes; source libraries and uploads have different sharing/access rules.

- URL: https://private.docs.cohere.com/north/docs/get-started/tools/libraries?format=html
- Locator: Beta persistence, source/sharing and binding; public representation of https://private.docs.cohere.com/north/docs/get-started/tools/libraries.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 dbe8dc45b308026365048a6e52ee685ac8fedfe257517c688f624e9e2ebf4374 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-11-20261026

Projects. Private indexed project files are isolated to the project; default per-user aggregate storage2 GiB.

- URL: https://private.docs.cohere.com/north/docs/get-started/projects?format=html
- Locator: Alpha workspace and storage; public representation of https://private.docs.cohere.com/north/docs/get-started/projects.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f7d3bab16beb3744f5def211a909d7acebcb6a00cd68b747a826b2d608fd0a0e on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-133-20261026

Admin library directory. Admins manage library access without seeing contents; groups and company access supported, email libraries private.

- URL: https://private.docs.cohere.com/north/docs/admin/libraries.md
- Locator: Beta user/group access; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f4248f5cd4bf98f610b6f39c57494e2834de07e117db292498eca4707a592b8f on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-151-20261026

Data syncing. Atlas periodic indexing differs from live APIs; generic freshness minutes to hours.

- URL: https://private.docs.cohere.com/north/docs/security/data-syncing?format=html
- Locator: Atlas copies versus live Gmail/Google Drive Full Access; public representation of https://private.docs.cohere.com/north/docs/security/data-syncing.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9098552e0be35967acf545ee4d3c6487281481833795c49d487dfe417382184e on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-126-20261026

MCP server administration. Customer/remote MCP support scoped OAuth/tokens/static headers; remote registration needs internet and dynamic registration.

- URL: https://private.docs.cohere.com/north/docs/admin/tools-mcp-servers.md
- Locator: Registration, custom headers, permissions and remote limits; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8b401a0257b45f4b284dd89368b795118eb74b1a2b0d193d56a9b1687e804ea9 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-53-20261026

SharePoint Server connector setup. Documents customer-network SharePoint Server integration with deployment/auth prerequisites.

- URL: https://private.docs.cohere.com/north/docs/get-started/tools/microsoft-connectors/sharepoint-server-connector-setup?format=html
- Locator: On-prem SharePoint Server prerequisites; public representation of https://private.docs.cohere.com/north/docs/get-started/tools/microsoft-connectors/sharepoint-server-connector-setup.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 10f8e3e90ba4fcf31095515a6fe687de0e080d90e1d72e9d0257a555486a2475 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-152-20261026

Data sharing. Atlas/source permission checks fail closed for retrieval; old email storage descriptions conflict with live Gmail guide.

- URL: https://private.docs.cohere.com/north/docs/security/data-sharing?format=html
- Locator: Agent/library scope, runtime checks and private email; public representation of https://private.docs.cohere.com/north/docs/security/data-sharing.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 b001f4de791c2eadc7d050e3863bbd26d4476540f6516d632b1b420bf025ccbd on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:north2-launch-20261026

North 2 product launch. The first-party announcement names shared Libraries, Skills, applications, third-party models, user/group governance and built-in enterprise connector families; planned financial connectors are distinguished from current release-specific alpha documentation.

- URL: https://cohere.com/blog/introducing-north-2
- Locator: Core feature and connector lists; model and governance sections
- Evidence kind: vendor-claimed
- Source date: 2026-10-05
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-64

SharePoint implementation. Selected content is indexed;10-minute sync detects updates/deletes, after source-side indexing permits discovery.

- URL: https://private.docs.cohere.com/north/docs/get-started/tools/atlas-sharepoint/atlas-sharepoint-implementation.md
- Locator: Compass indexing,10-minute sync and source search dependency
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-42

Libraries. Libraries bind to agents/chats/nodes; source libraries and uploads have different sharing/access rules.

- URL: https://private.docs.cohere.com/north/docs/get-started/tools/libraries.md
- Locator: Beta persistence, source/sharing and binding
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-151

Data syncing. Atlas periodic indexing differs from live APIs; generic freshness minutes to hours.

- URL: https://private.docs.cohere.com/north/docs/security/data-syncing.md
- Locator: Atlas copies versus live Gmail/Google Drive Full Access
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-152

Data sharing. Atlas/source permission checks fail closed for retrieval; old email storage descriptions conflict with live Gmail guide.

- URL: https://private.docs.cohere.com/north/docs/security/data-sharing.md
- Locator: Agent/library scope, runtime checks and private email
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-4

Sharing and collaborating with chat. Shared snapshots expose full messages, citations, thinking trace and sandbox files to signed-in recipients.

- URL: https://private.docs.cohere.com/north/docs/get-started/sharing-collaborating-chat.md
- Locator: Snapshot contents and debug visibility
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-149

Tool authorization. Per-user access and runtime source checks documented; revocation immediacy not independently measured.

- URL: https://private.docs.cohere.com/north/docs/security/tool-authorization.md
- Locator: OAuth/source permission checks
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-111

JIT provisioning. First successful login creates users; groups refresh at authentication/session renewal; admin deprovisioning APIs documented.

- URL: https://private.docs.cohere.com/north/docs/admin/identity/sso/user-provisioning.md
- Locator: First login and refreshed groups
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-33

North tools overview. Names first-party sources and states, including Jira/Slack MCP beta, Atlas SharePointGA and Gmail alpha.

- URL: https://private.docs.cohere.com/north/docs/get-started/tools-overview.md
- Locator: Per-tool state and categories
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-165-20261026

Deployment model. North application Helm chart deployed on customer Kubernetes; GitOps/ArgoCD recommended for production.

- URL: https://private.docs.cohere.com/north/docs/deployment-model.md
- Locator: Helm and production GitOps; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 39b2586fa7cca8f9c540e2c02dc9471ed0b3c89484c9f776421e78e477711721 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-32

North Large 01-2026. North partnership model accepts text/images with256K input/32K output and48 languages; citation gaps acknowledged.

- URL: https://private.docs.cohere.com/north/docs/north-large-01-2026.md
- Locator: Model card and limitations
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-1

Chat. Chat model choice, source-linked responses, eight UI languages and configurable voice/image input are documented.

- URL: https://private.docs.cohere.com/north/docs/get-started/north-chat.md
- Locator: Model picker, UI languages, image input and dictation
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-11

Projects. Private indexed project files are isolated to the project; default per-user aggregate storage2 GiB.

- URL: https://private.docs.cohere.com/north/docs/get-started/projects.md
- Locator: Alpha workspace and storage
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-18

Creating custom agents. Agents combine instructions/models/tools/libraries; shared agents inherit owner model access.

- URL: https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents.md
- Locator: Instructions, versioning, sharing and model permission model
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-86

Preamble and prompt settings. Optional organisation instructions apply across models alongside platform/agent preambles.

- URL: https://private.docs.cohere.com/north/docs/admin/configuring_preamble_prompt_settings.md
- Locator: Company instructions
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-8

Memory. Personal memories can be edited or deleted; agent archival memory cannot be viewed or edited.

- URL: https://private.docs.cohere.com/north/docs/get-started/memory.md
- Locator: Alpha personal/archival memory
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-96

Memory settings. Instance toggles jointly control core/archival/conversation memory and extraction timing.

- URL: https://private.docs.cohere.com/north/docs/admin/configuring_memory_settings.md
- Locator: Alpha admin controls
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-12

Skills. Built-in/custom skills create/edit DOCX/PPTX/XLSX/CSV using code sandbox and supported models.

- URL: https://private.docs.cohere.com/north/docs/get-started/skills.md
- Locator: Beta skills and Office file packages
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-114

Roles and permissions. Roles/groups delegate permissions; some direct grants cannot be packaged into roles; individual role assignment can expire.

- URL: https://private.docs.cohere.com/north/docs/admin/permissions.md
- Locator: System/custom roles and grants
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-21

Browsing agents. Internal starred/personal/shared/company agent directory supports search and duplication.

- URL: https://private.docs.cohere.com/north/docs/get-started/agents/agent-library.md
- Locator: Agent catalogue and duplication
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### swisscom-assistant:swisscom-assistant:guide

How SMEs use AI assistants. Gives a Swiss AI Assistant setup example with document upload, assistant system instructions, conversation starters and colleague sharing.

- URL: https://www.swisscom.ch/de/b2bmag/new-way-of-working/ki-assistent-kmu-nutzen/
- Locator: Anleitung: einen KI-Assistenten erstellen, steps 1-6
- Evidence kind: documented
- Source date: 2026-09-16
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-34

Code sandbox. Persistent per-chat Python/bash runtime creates files/charts and shows executed code; admin deployment/access required.

- URL: https://private.docs.cohere.com/north/docs/get-started/tools/code-sandbox/home.md
- Locator: Beta execution, files and activity visibility
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-150

Tool action approvals. Approval modal can edit/deny action parameters, but tool hints and persistent global bypass limit per-action assurance.

- URL: https://private.docs.cohere.com/north/docs/security/tool-action-approvals.md
- Locator: Destructive actions and global Allow Always
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-30

Consuming automations. Schedules support cron/natural language; run viewer shows inputs/outputs and cancellation; action permission accepted at launch.

- URL: https://private.docs.cohere.com/north/docs/get-started/north-automations/consuming-automations.md
- Locator: Run, cron schedule, approval and cancel
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-74

Web search. Tavily defaultGA; Brave/LinkUp alpha; API keys needed; live web page content is not ingested.

- URL: https://private.docs.cohere.com/north/docs/get-started/tools/websearch/home.md
- Locator: GA provider choices and handling
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-15

Deep research. Multi-step cited research requires enabled sources and user/group access, with downloadable reports.

- URL: https://private.docs.cohere.com/north/docs/get-started/deep-research.md
- Locator: Alpha feature and administrator grants
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-16

Automations. Node-based workflows combine models, tools and reusable versioned definitions.

- URL: https://private.docs.cohere.com/north/docs/get-started/north-automations.md
- Locator: Visual builder, roles and workflow lifecycle
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-29

Saving and publishing automations. Automation definitions export JSON with graph/dependencies; credentials and schedules excluded.

- URL: https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/saving-publishing-monitoring-automations.md
- Locator: Versioning and JSON import/export
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-api-run

North execute automation API. External authenticated clients can start workflows with typed inputs; this is not a native source-event watcher.

- URL: https://private.docs.cohere.com/north/reference/automations/execute.md
- Locator: POST /v1/automations/{id}/execute
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-26

Human-in-the-loop automations. Workflows can pause for review and route by human decisions; review timeouts apply.

- URL: https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/human-in-the-loop-automations.md
- Locator: Human Review node
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-north-api

About the North API. Instance REST API covers chat, agents, automations and files with bearer/OAuth/workload identity.

- URL: https://private.docs.cohere.com/reference/overview.md
- Locator: Authentication and API scope
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-api-response

North create response API. North exposes model response API with tool and reasoning parameters and permission/rate-limit errors.

- URL: https://private.docs.cohere.com/north/reference/responses/create.md
- Locator: Request/response and authentication
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-api-upload

North file upload API. Authenticated multipart upload stores a file with ID and downloadable content endpoints.

- URL: https://private.docs.cohere.com/north/reference/files/create.md
- Locator: POST /v1/files
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-api-libraries

North library API. Authenticated library creation complements file APIs and library permissions.

- URL: https://private.docs.cohere.com/north/reference/libraries/create.md
- Locator: Create library endpoint
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-89

Data controls. Blocks new API/web share links; existing conversation links stop, existing automation/table links remain.

- URL: https://private.docs.cohere.com/north/docs/admin/configuring_data_controls.md
- Locator: Alpha sharing restrictions
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-140

Audits. Admin changes/compliance decisions have searchable event rows and programmatic audit endpoints.

- URL: https://private.docs.cohere.com/north/docs/admin/audits.md
- Locator: Alpha admin events and GET API
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-97

Voice settings. Dictation and long-form mobile recording are separately off by default and require configured transcription service.

- URL: https://private.docs.cohere.com/north/docs/admin/configuring_voice_settings.md
- Locator: Alpha dictation and beta mobile recording
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-9

Document mode. Canvas supports manual/prompt edits, tone/translation actions, versions and DOCX/PDF/MD/HTML exports.

- URL: https://private.docs.cohere.com/north/docs/get-started/north-document-mode.md
- Locator: Editing, quick actions and exports
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-north-changelog-20261026

North release notes. Dated releases document new models, beta/alpha capabilities and removal/deprecation of legacy connectors and APIs.

- URL: https://private.docs.cohere.com/north/changelog?format=html
- Locator: October 20 v2.0.1 andOctober 16 v2.0.0; migrations; public representation of https://private.docs.cohere.com/north/changelog.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 be38218043c7eb99d836db5d02f86ce71b5af7c2c267327410f58f81936ed720 on 2026-10-26
- Evidence kind: documented
- Source date: 2026-10-20
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-9-20261026

Document mode. Canvas supports manual/prompt edits, tone/translation actions, versions and DOCX/PDF/MD/HTML exports.

- URL: https://private.docs.cohere.com/north/docs/get-started/north-document-mode?format=html
- Locator: Editing, quick actions and exports; public representation of https://private.docs.cohere.com/north/docs/get-started/north-document-mode.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 19535713d7c2ccff7e98fa4e94dde5dcdb6aae67809de5a1e27cb22d286812a1 on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-105

About SSO. OIDC preferred; SAML, LDAP shim/hybrid and authentication proxy documented; group claims required for group access.

- URL: https://private.docs.cohere.com/north/docs/admin/identity/overview.md
- Locator: Protocols and Dex identity broker
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### swisscom-assistant:swisscom-assistant:trial-terms

Data protection and terms of use, Swiss AI Assistant Free Trial. Specifies Swiss platform processing, EU Web Fetch URL exception, no training, trial rights and deletion three months after an unconverted trial.

- URL: https://documents.swisscom.com/product/filestore/lib/a195711f-5f91-4746-96c1-8394cb28f0fd/leg1955-en.pdf
- Locator: Page 1 sections B.1-B.7 and C.8-C.9; version Jun2026
- Evidence kind: documented
- Source date: 2026-06-01
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-153

Data deletion. Deletion has asynchronous external cleanup and explicit preserved shared-resource exceptions.

- URL: https://private.docs.cohere.com/north/docs/security/data-deletion.md
- Locator: Conversation, user and connector cleanup
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-112

SCIM provisioning. Bidirectional user/group sync; disable is reversible, delete re-creates a new identity if later added.

- URL: https://private.docs.cohere.com/north/docs/admin/identity/scim/overview.md
- Locator: Alpha SCIM2 and deactivation/deletion
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-90

Graceful delete settings. Access ends immediately; configurable private cleanup grace period, shared resources preserved except nontransferable Microsoft libraries.

- URL: https://private.docs.cohere.com/north/docs/admin/configuring_graceful_delete_settings.md
- Locator: Beta account removal and shared-resource exceptions
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-134

Models and providers. Custom endpoints/providers, group access and defaults; grants additive and alias may silently fall back to provider default.

- URL: https://private.docs.cohere.com/north/docs/admin/models.md
- Locator: Beta UI, alpha RBAC, aliases and fallback
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-158

Compute requirements. North licensed by compute units and separately administered application instances; licence rates absent.

- URL: https://private.docs.cohere.com/north/docs/compute-requirements.md
- Locator: Sizing and licensing metrics
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-78

Analytics v2. Self-hosted analytics reports users/groups/models/agents/tools; named-user CSV and sampled metrics have limits.

- URL: https://private.docs.cohere.com/north/docs/admin/north_analytics_v2.md
- Locator: Alpha metrics and CSV/PNG exports
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-95

Analytics settings. Operators can turn event collection off and configure retention for database analytics events.

- URL: https://private.docs.cohere.com/north/docs/admin/configuring_analytics_settings.md
- Locator: Alpha event collection and retention
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-137

Flow control. User/group/model/source/provider rules enforce request/input/output token limits only after Helm services deployed; fail-open option and unlimited default.

- URL: https://private.docs.cohere.com/north/docs/admin/flow-control.md
- Locator: Alpha model rate-limit proxy
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-207

Token usage monitoring. Operators collect billed/raw tokens by model/provider/operation; no per-user labels, scrape gaps and incomplete paths prevent billing-ledger equivalence.

- URL: https://private.docs.cohere.com/north/docs/observability/token-usage.md
- Locator: Prometheus/Grafana collection and limits
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-140-20261026

Audits. Admin changes/compliance decisions have searchable event rows and programmatic audit endpoints.

- URL: https://private.docs.cohere.com/north/docs/admin/audits?format=html
- Locator: Alpha admin events and GET API; public representation of https://private.docs.cohere.com/north/docs/admin/audits.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 4694734d3c4deaa7540b7df9604377266d387b5b92dea6b958aebbfdd74d20fc on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-139-20261026

Compliance. Approved investigators get24-hour conversation access/CSV including blocked/redacted content; self-approval forbidden.

- URL: https://private.docs.cohere.com/north/docs/admin/compliance?format=html
- Locator: Alpha dual-control investigation and CSV; public representation of https://private.docs.cohere.com/north/docs/admin/compliance.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8d8d2439993a46e02f92eaf3dc040bacc2a9b59f3ad61352c04278648157c37c on 2026-10-26
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-doc-138

Guardrails admin. HiddenLayer supports allow/block/redact with monitor-only default; timeouts/unsupported entities and advisory content safety can fail open.

- URL: https://private.docs.cohere.com/north/docs/admin/north-guardrails.md
- Locator: Selected-customer beta PII and alpha content safety
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-193

Guardrails deployment. GPU scanning engine runs inside customer cluster without external HiddenLayer cloud traffic in documented configuration.

- URL: https://private.docs.cohere.com/north/docs/advanced/feature-enablement/guardrails.md
- Locator: Selected-customer beta in-cluster HiddenLayer
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-145

Terms and conditions. Sign-up/tool-specific multilingual terms require acceptance again after new versions; external URL overrides hosted terms.

- URL: https://private.docs.cohere.com/north/docs/admin/terms-and-conditions.md
- Locator: Alpha required policy acceptance
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-146

North security. Recommends operator encryption/network/SSO controls and stdout-to-SIEM forwarding; no observed hardened configuration implied.

- URL: https://private.docs.cohere.com/north/docs/security.md
- Locator: Customer deployment hardening and log forwarding
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-private

Cohere private deployments. Vendor offers customer-managed VPC and air-gapped on-prem delivery with deployment assistance.

- URL: https://cohere.com/private-deployments
- Locator: VPC/on-prem/air-gap and rollout support
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-217

Model Vault with North. North stays customer-hosted; Cohere processes model inputs in dedicated Vault; ZDR option removes prompt retention.

- URL: https://private.docs.cohere.com/north/docs/model-vault-with-north.md
- Locator: Customer app plus Cohere inference
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-214

Backup and restore. Operator controls backup placement and retention; encryption master key needed for restore.

- URL: https://private.docs.cohere.com/north/docs/backup-restore.md
- Locator: Database, secrets and object storage
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-208

Distributed tracing. Optional tracing sends deployment telemetry to operator-selected collectors; geographic placement is not fixed.

- URL: https://private.docs.cohere.com/north/docs/observability/traces.md
- Locator: Operator OpenTelemetry export
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-commitments

Enterprise data commitments. Private deployments do not send prompts to Cohere; SaaS Platform has opt-out training and30-day logs with exceptions; Model Vault integration has its own inference scope.

- URL: https://cohere.com/enterprise-data-commitments
- Locator: Private/third-party versus SaaS Platform; retention and ZDR FAQ
- Evidence kind: documented
- Source date: 2025-12-05
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-vault

Model Vault overview. Cohere-managed dedicated inference is separate from the North control plane.

- URL: https://docs.cohere.com/docs/model-vault.md
- Locator: Dedicated inference deployment and choices
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-165

Deployment model. North application Helm chart deployed on customer Kubernetes; GitOps/ArgoCD recommended for production.

- URL: https://private.docs.cohere.com/north/docs/deployment-model.md
- Locator: Helm and production GitOps
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-159

Networking requirements. Operator network/DNS/TLS controls; hosted model API optional, image supply needs mirroring for disconnected installations.

- URL: https://private.docs.cohere.com/north/docs/networking-requirements.md
- Locator: Optional external model API and registry access
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-139

Compliance. Approved investigators get24-hour conversation access/CSV including blocked/redacted content; self-approval forbidden.

- URL: https://private.docs.cohere.com/north/docs/admin/compliance.md
- Locator: Alpha dual-control investigation and CSV
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-88

Data retention settings. Age-based retention off by default; enabled defaults90day soft-delete plus30-day timeout; hourly hard-delete still runs for manually deleted conversations.

- URL: https://private.docs.cohere.com/north/docs/admin/configuring_data_retention_settings.md
- Locator: Alpha conversation retention and jobs
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-combination-20261026

Cohere and Aleph Alpha combination agreement. Combination remains subject to regulatory approvals; future dual headquarters and leadership depend on closing.

- URL: https://cohere.com/blog/cohere-and-aleph-alpha-sign-agreement
- Locator: September 16 definitive agreement and closing conditions; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 972ee8d4e3dd868bf9d5986f00e66c0543ffd55cf519b78909aa7ec0cad9c399 on 2026-10-26
- Evidence kind: documented
- Source date: 2026-09-16
- Retrieved: 2026-10-26

### cohere-north:cohere-north:corporate-aisle-20261026

Cohere AISLE proposed acquisition announcement. The current text calls AISLE a proposed acquisition and calls Aleph Alpha a partnership. It does not provide closing/approval evidence for the September business-combination agreement.

- URL: https://cohere.com/blog/cohere-and-aisle-sign-letter-of-intent-to-advance-cyber-resilient-sovereign-ai
- Locator: October 15 announcement, opening paragraphs and closing transaction conditions; HTTP 200, body SHA256 e17b07229ecb36abb9f98b4d36e6541d3c74db64f0758fa93b8b48df3c7ccf58
- Evidence kind: vendor-claimed
- Source date: 2026-10-15
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-terms-20261026

Cohere public terms of use. Public general terms identify Cohere Inc and Ontario/Toronto law; North commercial subscription terms were not retrieved.

- URL: https://cohere.com/terms-of-use
- Locator: 2022 terms; scope and choice of law; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 09c6e9b556c82d0e47438f044477298abb536b98fb30622371806a82ea1f3cbd on 2026-10-26
- Evidence kind: documented
- Source date: 2022-09-07
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-trust-20261026

Cohere Trust Center. Lists request-gated SOC 2/ISO 27001/42001 reports, USA subprocessors, NDA-gated DPA and SaaS US-Central hosting; not a whole-North private deployment policy.

- URL: https://trustcenter.cohere.com/?format=html
- Locator: Reports, subprocessors and regulatory FAQs; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 be106d8cf80369b1d1adf72c7912bf7c8af1221b76a8a381c6a95455d2666401 on 2026-10-26
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-26

### cohere-north:cohere-north:n-trust

Cohere Trust Center. Lists request-gated SOC 2/ISO 27001/42001 reports, USA subprocessors, NDA-gated DPA and SaaS US-Central hosting; not a whole-North private deployment policy.

- URL: https://trustcenter.cohere.com/?format=html
- Locator: Reports, subprocessors and regulatory FAQs
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-terms

Cohere public terms of use. Public general terms identify Cohere Inc and Ontario/Toronto law; North commercial subscription terms were not retrieved.

- URL: https://cohere.com/terms-of-use
- Locator: 2022 terms; scope and choice of law
- Evidence kind: documented
- Source date: 2022-09-07
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-154

Data encryption at rest. Customer-held Kubernetes master key encrypts chat columns; automation/workflow data excluded.

- URL: https://private.docs.cohere.com/north/docs/security/data-encryption-at-rest.md
- Locator: Optional AES256GCM chat-column envelope encryption
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-pricing

Cohere pricing. North pricing is custom; model API trials and Model Vault instance rates are separate products.

- URL: https://cohere.com/pricing
- Locator: North custom pricing; separate Model Vault/API tables
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:fx-ecb

ECB historical FX. EUR1=USD1.1215=CHF0.9237; rates recorded without inventing an unpriced North total.

- URL: https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml
- Locator: 2026-10-20 USD/CHF rates
- Evidence kind: documented
- Source date: 2026-10-20
- Retrieved: 2026-10-21

### swisscom-assistant:swisscom-assistant:ecb-fx

ECB euro foreign exchange reference rates, 20 October 2026. ECB records EUR 1 = USD 1.1215 and CHF 0.9237 on 20 October 2026; derived USD to EUR is 1/1.1215 and CHF to EUR is 1/0.9237.

- URL: https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml
- Locator: Cube time="2026-10-20": USD and CHF
- Evidence kind: documented
- Source date: 2026-10-20
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-home

North 2 product page. North offers agents, automations, libraries, applications and private deployment.

- URL: https://cohere.com/north
- Locator: Platform and private deployment overview
- Evidence kind: vendor-claimed
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-142

White labeling. Operators configure branding; commercial branding licence terms not established.

- URL: https://private.docs.cohere.com/north/docs/admin/whitelabeling.md
- Locator: Branding configuration
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-combination

Cohere and Aleph Alpha combination agreement. Combination remains subject to regulatory approvals; future dual headquarters and leadership depend on closing.

- URL: https://cohere.com/blog/cohere-and-aleph-alpha-sign-agreement
- Locator: September 16 definitive agreement and closing conditions
- Evidence kind: documented
- Source date: 2026-09-16
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-status

Cohere status. Public hosted service status is available; it does not establish customer-hosted North SLA.

- URL: https://status.cohere.com/
- Locator: Hosted API service status
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-guide

North user guide. Lists planned November 13 v2.1 andDecember 11 v2.2 releases, subject to change; not individual feature delivery promises.

- URL: https://private.docs.cohere.com/docs/get-started/north-user-guide.md
- Locator: Release calendar and feature-state definitions
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21

### cohere-north:cohere-north:n-doc-36

Data Interpreter. Legacy spreadsheet Python tool is deprecated in favor of code sandbox; whole-sheet analysis differs from indexed metadata search.

- URL: https://private.docs.cohere.com/north/docs/get-started/tools/data-interpreter/home.md
- Locator: Deprecated tool and successor
- Evidence kind: documented
- Source date: Not stated
- Retrieved: 2026-10-21
