{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "cohere-north-vs-swisscom-assistant", "canonicalUrl": "https://onaihq.com/compare/agents/cohere-north-vs-swisscom-assistant/", "markdownUrl": "https://onaihq.com/compare/agents/cohere-north-vs-swisscom-assistant/index.md", "dataUrl": "https://onaihq.com/compare/agents/cohere-north-vs-swisscom-assistant/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "cohere-north", "name": "Cohere North", "website": "https://cohere.com/north", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/cohere-north/", "lifecycle": { "status": "sunset", "note": "Version-scoped component migration: legacy Jira removed in North 2.0; legacy Google Drive and guardrail REST slated for removal in 2.1, Salesforce legacy and Data Interpreter deprecated without a fixed date. Whole North continues.", "scope": "Legacy North connectors/APIs/Data Interpreter only; customer upgrade version determines removal.", "continuation": "New Jira/Google Drive/Salesforce tools, guardrail gRPC and Code sandbox replace legacy paths; connection recreation or application migration may be required.", "announcementDate": "2026-10-16", "serviceEndDate": null, "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-north-changelog", "cohere-north:cohere-north:n-doc-36" ] }, "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-api", "name": "North instance REST API and SDK access", "type": "api" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" }, { "id": "north-mobile", "name": "North iOS and alpha Android app", "type": "mobile" }, { "id": "model-vault", "name": "Optional Cohere-managed Model Vault inference with customer-hosted North", "type": "api" }, { "id": "platform-api", "name": "Separate Cohere Platform model API; policies scoped separately", "type": "api" } ], "sourcedClaimCount": 49, "statedByVendorCount": 0, "crossCheckedClaimCount": 49, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" }, { "id": "swisscom-assistant", "name": "Swisscom Swiss AI Assistant", "website": "https://www.swisscom.ch/en/business/sme/it-cloud/new-way-of-working/swiss-ai-assistant.html", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/swisscom-assistant/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ], "sourcedClaimCount": 27, "statedByVendorCount": 0, "crossCheckedClaimCount": 27, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-21" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 27, "sharedSourcedCriteria": 27, "crossCheckedCriteriaByProduct": { "cohere-north": 49, "swisscom-assistant": 27 }, "sourcedOnlyCriteriaByProduct": { "cohere-north": 0, "swisscom-assistant": 0 }, "sourcedCriteriaByProduct": { "cohere-north": 49, "swisscom-assistant": 27 }, "crossCheckedCriterionRows": 49, "sourcedOnlyCriterionRows": 0, "sourcedCriterionRows": 49, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North supports customer-configured Cohere and external providers; deployed models determine availability.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform 2.0.1; alpha model-tier aliases and direct image input; North Mini separately Beta", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Provider types include customer Cohere containers, Cohere Platform/compatibility, vLLM, Azure Cohere, Bedrock, SageMaker, Azure OpenAI, OpenAI and Anthropic.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177-20261026" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "The model card documents North Large 01-2026, and the October 16 release adds North Mini Beta. The Skills guide recommends additional external model identifiers, but those do not establish what any customer deployment has installed or licensed.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-32-20261026", "cohere-north:cohere-north:north-release-html-20261026", "cohere-north:cohere-north:n-doc-12-20261026", "cohere-north:cohere-north:n-doc-134-20261026" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Default-agent chat has a model picker; custom agents choose models in settings. Alpha tier picker aliases Default/Alternate/Legacy and can expose additional permitted models.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1-20261026", "cohere-north:cohere-north:n-doc-134-20261026" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Documented resolution is group default, Default alias, then deployment default; inaccessible aliases silently fall back to provider default with a log warning. Automatic task-based routing across providers and UI disclosure of that fallback remain unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-134-20261026" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "North Large 01-2026 accepts text/images,256K input and32K text output. Alpha image input is Cohere-only; visual parser handles PDF/DOCX/PPTX, including OCR. Dictation uses configured ASR; complete per-model matrix unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-32-20261026", "cohere-north:cohere-north:n-doc-14-20261026", "cohere-north:cohere-north:n-doc-97-20261026" ] } ], "limitations": [ "current_models: The model card documents North Large 01-2026, and the October 16 release adds North Mini Beta. The Skills guide recommends additional external model identifiers, but those do not establish what any customer deployment has installed or licensed.", "auto_routing: Documented resolution is group default, Default alias, then deployment default; inaccessible aliases silently fall back to provider default with a log warning. Automatic task-based routing across providers and UI disclosure of that fallback remain unknown.", "multimodal_input: North Large 01-2026 accepts text/images,256K input and32K text output. Alpha image input is Cohere-only; visual parser handles PDF/DOCX/PPTX, including OCR. Dictation uses configured ASR; complete per-model matrix unknown." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177-20261026", "cohere-north:cohere-north:n-doc-32-20261026", "cohere-north:cohere-north:north-release-html-20261026", "cohere-north:cohere-north:n-doc-12-20261026", "cohere-north:cohere-north:n-doc-134-20261026", "cohere-north:cohere-north:n-doc-1-20261026", "cohere-north:cohere-north:n-doc-14-20261026", "cohere-north:cohere-north:n-doc-97-20261026" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The current offer lists a selectable catalogue of four open-model families.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Named origins are OpenAI, Qwen, Mistral and Gemma. These are hosted open-model choices, not evidence of external provider API contracts.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "supported", "answer": "FAQ names GPT OSS 120B, Qwen3.5 397B A17B, Mistral Small 4 119B and Gemma 4 31B as current choices.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "partial", "answer": "FAQ says the model can be chosen for the use case; per-chat switching behaviour was not observed.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "unknown", "answer": "Does the product route between models automatically, and is the chosen model shown? Unknown. Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested.", "evidenceIds": [] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "FAQ calls Qwen3.5 multimodal; factsheet includes image analysis and audio transcription across editions. Exact per-model input routing is not documented.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ], "limitations": [ "Automatic routing, per-chat selection persistence and a per-model image/audio/file matrix were not documented or tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated platform notes and operator-pinned model artifacts exist; provider release lag is unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "Unknown for release_lag_days. No matched provider/product dates for the last three releases or contractual model-removal notice period was retrieved.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Public North release notes through October 20 v2.0.1 include model and feature changes.", "evidenceIds": [ "cohere-north:cohere-north:n-north-changelog" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "Unknown for deprecation_notice. No matched provider/product dates for the last three releases or contractual model-removal notice period was retrieved.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "Self-hosted serving images/model artifacts are versioned independently; operators select image tags/digests. This does not guarantee retention of external API model versions.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-168" ] } ], "limitations": [ "Remaining atomic gaps: release_lag_days, deprecation_notice." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-north-changelog", "cohere-north:cohere-north:n-doc-168" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North documents own keys, cloud deployments and OpenAI-compatible endpoints.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform 2.0.1; alpha direct image input restriction; provider registration is separately scoped", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "supported", "answer": "Provider registration accepts customer API keys or identity tokens; declarative providers reference Kubernetes Secrets.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-134-20261026", "cohere-north:cohere-north:n-doc-177-20261026" ] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "partial", "answer": "Own Azure OpenAI, Bedrock Cohere/Anthropic and SageMaker endpoints documented. Foundry can bill supported inference to customer Azure subscription; Vertex integration not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177-20261026", "cohere-north:cohere-north:n-doc-135-20261026", "cohere-north:cohere-north:n-doc-218-20261026" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "supported", "answer": "OpenAI provider base_url can point at compatible endpoints; vLLM and Cohere compatibility provider types also supported. Actual compatibility still depends on model/tool schema.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177-20261026" ] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "unknown", "answer": "Unknown for byo_pricing. Provider configuration is documented; commercial BYO discounts and complete feature parity across every provider remain unknown. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/models?format=html, https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers?format=html, https://private.docs.cohere.com/north/docs/admin/bedrock-anthropic?format=html. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "partial", "answer": "Alpha direct image input currently requires Cohere models. Foundry lacks North Large/sparse and Compass keyless model authentication; complete per-provider feature parity remains unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-14-20261026", "cohere-north:cohere-north:n-doc-218-20261026" ] } ], "limitations": [ "own_cloud_contract: Own Azure OpenAI, Bedrock Cohere/Anthropic and SageMaker endpoints documented. Foundry can bill supported inference to customer Azure subscription; Vertex integration not established.", "byo_pricing: Unknown for byo_pricing. Provider configuration is documented; commercial BYO discounts and complete feature parity across every provider remain unknown. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/models?format=html, https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers?format=html, https://private.docs.cohere.com/north/docs/admin/bedrock-anthropic?format=html. No additional scoped evidence established this answer.", "byo_restrictions: Alpha direct image input currently requires Cohere models. Foundry lacks North Large/sparse and Compass keyless model authentication; complete per-provider feature parity remains unknown." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-134-20261026", "cohere-north:cohere-north:n-doc-177-20261026", "cohere-north:cohere-north:n-doc-135-20261026", "cohere-north:cohere-north:n-doc-218-20261026", "cohere-north:cohere-north:n-doc-14-20261026" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North chat and retrieval models can run in customer infrastructure.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "supported", "answer": "Customer Cohere serving containers and vLLM endpoints are supported; independent model chart deploys generative services in customer GPU clusters.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177", "cohere-north:cohere-north:n-doc-168" ] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "partial", "answer": "Packed Compass provides local dense embeddings, sparse and rerank. Operator connects North/Compass to these services; arbitrary embedding model compatibility was not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-168" ] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "partial", "answer": "Local visual processing needs parser/GPU deployment; hosted search/MCP needs egress. Foundry lacks sparse/North Large, so mixed inference required there. No full disconnected parity matrix retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-14", "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-218" ] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "unknown", "answer": "Unknown for vendor_hosted_open_models. Self-hosted Cohere models and Compass are documented; arbitrary embedding-model compatibility and a Cohere-operated EU/CH open-model hosting SKU were not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: vendor_hosted_open_models." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177", "cohere-north:cohere-north:n-doc-168", "cohere-north:cohere-north:n-doc-14", "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-218" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom operates open models in Switzerland.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "unknown", "answer": "Can chat use a customer-hosted model? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.", "evidenceIds": [] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Can retrieval use customer-hosted embeddings? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "unknown", "answer": "Which features fail with self-hosted models? Unknown. Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant.", "evidenceIds": [] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "supported", "answer": "The current model FAQ and launch announcement describe open models on Swisscom Swiss AI Platform with processing in its Swiss data centres.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:announcement" ] } ], "limitations": [ "Customer-hosted chat/embeddings, supported serving runtimes and non-vendor-model feature parity are not documented for Swiss AI Assistant." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:announcement" ] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Group model controls have additive and shared-agent exceptions; alpha limits require deployment.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform 2.0.1; alpha model RBAC and Flow control; Models UI separately Beta", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Beta Models UI configures provider/model user/group access; alpha model RBAC must be enabled. Provider OR model grants access, admins bypass; shared agents use owner permissions, not each recipient.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-134-20261026", "cohere-north:cohere-north:n-doc-18-20261026" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Unknown for data_bound_models. Model RBAC and alpha rate limits are documented; content-bound model exclusion and measured enforcement were not tested. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/models?format=html, https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents?format=html, https://private.docs.cohere.com/north/docs/admin/flow-control?format=html. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "Group defaults precede Default tier and deployment default. Aliases are per deployment and initially empty.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-134-20261026" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Alpha Flow control supports requests/input/output tokens by user/group/model/source/provider and time window. Limits default unlimited; no fixed commercial message allowance was retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-137-20261026" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "partial", "answer": "Configured limits block until window resets. Enforcement requires Helm proxy services; UI alone does nothing. Failure policy may allow or deny requests and token estimation is optional; actual overshoot untested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-137-20261026" ] } ], "limitations": [ "data_bound_models: Unknown for data_bound_models. Model RBAC and alpha rate limits are documented; content-bound model exclusion and measured enforcement were not tested. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/models?format=html, https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents?format=html, https://private.docs.cohere.com/north/docs/admin/flow-control?format=html. No additional scoped evidence established this answer.", "user_limits: Alpha Flow control supports requests/input/output tokens by user/group/model/source/provider and time window. Limits default unlimited; no fixed commercial message allowance was retrieved.", "limit_behaviour: Configured limits block until window resets. Enforcement requires Helm proxy services; UI alone does nothing. Failure policy may allow or deny requests and token estimation is optional; actual overshoot untested." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-134-20261026", "cohere-north:cohere-north:n-doc-18-20261026", "cohere-north:cohere-north:n-doc-137-20261026" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standard packages publish organisation-level monthly token allowances.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "unknown", "answer": "Can admins limit models per group? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "unknown", "answer": "Can admins set the default model? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Essential 20m, Professional 75m and Premium 200m tokens/month per company. These are pooled company allowances, not documented per-user caps.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "unknown", "answer": "What happens when a limit is reached? Unknown. Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified.", "evidenceIds": [] } ], "limitations": [ "Group allow-lists, content/model binding, admin defaults, per-user rate limits and behaviour after exhaustion or premium-model accounting are not specified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Broad file formats and optional OCR are documented; the effective My files size limit for a deployment remains unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Office/PDF/text/HTML/email/JSON/XML/EPUB and tabular formats; common images, audio/video with parser enabled. Upload/index support differs from preview and individual vision model support.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-73-20261026", "cohere-north:cohere-north:n-doc-14-20261026" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "partial", "answer": "The effective My files default is unknown: its dedicated guide states 50 MB/file subject to configuration, while Supported files describes a 100 MB limit across all files. Neither is asserted as the verified deployment limit. Separately, chat images are limited to 20/message, 5 MB/image and 20 MB total; the supported-files guide lists 500 MB for SharePoint/OneDrive.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-66-20261026", "cohere-north:cohere-north:n-doc-73-20261026", "cohere-north:cohere-north:n-doc-1-20261026" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "Vision parser can OCR scanned PDFs and extract visual tables; alpha setup requires smart parser and hosted vision parser. More than500 visual pages fall back to pure text processing. No scan test run.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-14-20261026", "cohere-north:cohere-north:n-doc-100-20261026" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "The supported-files guide says spreadsheet rows are not indexed for ordinary search and requires Data Interpreter for tabular prompts. Beta Skills also provide spreadsheet/CSV file operations through the code sandbox. Workbook formula/structure fidelity has not been tested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-73-20261026", "cohere-north:cohere-north:n-doc-12-20261026", "cohere-north:cohere-north:north-release-html-20261026" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "unknown", "answer": "The SharePoint and OneDrive implementation guides remain inaccessible in Markdown, HTML and page-level index forms on 2026-10-26. Retrieved My files and multimodality guides do not establish universal full-file/chunk thresholds or prompt-context disclosure. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/get-started/supported-files?format=html, https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality?format=html, https://private.docs.cohere.com/north/docs/get-started/tools/my-files/home?format=html. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "limits: The effective My files default is unknown: its dedicated guide states 50 MB/file subject to configuration, while Supported files describes a 100 MB limit across all files. Neither is asserted as the verified deployment limit. Separately, chat images are limited to 20/message, 5 MB/image and 20 MB total; the supported-files guide lists 500 MB for SharePoint/OneDrive.", "ocr: Vision parser can OCR scanned PDFs and extract visual tables; alpha setup requires smart parser and hosted vision parser. More than500 visual pages fall back to pure text processing. No scan test run.", "spreadsheets: The supported-files guide says spreadsheet rows are not indexed for ordinary search and requires Data Interpreter for tabular prompts. Beta Skills also provide spreadsheet/CSV file operations through the code sandbox. Workbook formula/structure fidelity has not been tested.", "full_vs_chunked: The SharePoint and OneDrive implementation guides remain inaccessible in Markdown, HTML and page-level index forms on 2026-10-26. Retrieved My files and multimodality guides do not establish universal full-file/chunk thresholds or prompt-context disclosure. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/get-started/supported-files?format=html, https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality?format=html, https://private.docs.cohere.com/north/docs/get-started/tools/my-files/home?format=html. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-73-20261026", "cohere-north:cohere-north:n-doc-14-20261026", "cohere-north:cohere-north:n-doc-66-20261026", "cohere-north:cohere-north:n-doc-1-20261026", "cohere-north:cohere-north:n-doc-100-20261026", "cohere-north:cohere-north:n-doc-12-20261026", "cohere-north:cohere-north:north-release-html-20261026" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The factsheet lists document, image and audio analysis.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "partial", "answer": "Lists PDF, Word, Excel, CSV, JSON, TXT and audio files, plus image analysis. Exact extensions and codec limits are not enumerated.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "unknown", "answer": "What size and count limits apply per file and chat? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Are scanned PDFs read? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "unknown", "answer": "Are Excel tables read with structure intact? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "unknown", "answer": "Is the whole file used or only retrieved parts, and does the user see which? Unknown. Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run.", "evidenceIds": [] } ], "limitations": [ "Storage quotas are per company, not per-file or per-chat limits. OCR, spreadsheet formula/table fidelity and whole-document versus chunked processing were not established; no upload fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Beta Libraries persist shared source collections; alpha Projects are separate private workspaces.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform 2.0.1; alpha Projects; Libraries separately Beta", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Libraries reuse uploaded/My files/Google/Microsoft collections across agents/chats/nodes. Alpha Projects index separate private project files.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-42-20261026", "cohere-north:cohere-north:n-doc-11-20261026" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Libraries support user/group/company access with source-dependent roles; Outlook/Exchange remain private. Attaching library to shared agent does not grant library access.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-42-20261026", "cohere-north:cohere-north:n-doc-133-20261026" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Alpha Projects default to a 2 GiB aggregate allowance per user across projects. Beta Libraries/uploads use administrator-configured file-size/count settings; complete effective deployment limits were not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-11-20261026", "cohere-north:cohere-north:n-doc-42-20261026", "cohere-north:cohere-north:n-doc-66-20261026" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "Agent Resources bind persistent libraries; composer attachment applies to one chat only. Shared recipients must already have library Viewer access.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-42-20261026", "cohere-north:cohere-north:n-doc-18-20261026" ] } ], "limitations": [ "size_limits: Alpha Projects default to a 2 GiB aggregate allowance per user across projects. Beta Libraries/uploads use administrator-configured file-size/count settings; complete effective deployment limits were not retrieved." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-42-20261026", "cohere-north:cohere-north:n-doc-11-20261026", "cohere-north:cohere-north:n-doc-133-20261026", "cohere-north:cohere-north:n-doc-66-20261026", "cohere-north:cohere-north:n-doc-18-20261026" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Paid editions provide persistent document-backed personal assistants that can be shared.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Users upload documents to assistants and retain chat histories; assistant storage persists across use.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "partial", "answer": "Assistant sharing is included in paid editions; exact individual/group/organisation targeting is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Essential up to 3 assistants/user and 5 GB/customer; Professional 5 and 40 GB; Premium 7 and 150 GB. Per-collection file/count caps are not published.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "Employees build assistants with specific uploaded documents as their information sources.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ], "limitations": [ "Per-collection limits, shared-collection ownership and sharing-target controls need documentation or an authenticated tenant." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North has first-party connectors, custom MCP and an on-prem SharePoint Server path.", "availability": "unknown", "delivery": "official-integration", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North 2.0.1; Notion/Linear first-party MCP Beta; SharePoint Server Alpha; other connector states per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "partial", "answer": "The North 2 announcement names SharePoint, OneDrive, Outlook and Exchange. The October 16 release separately documents read-only Outlook Calendar as alpha. Teams connector entitlement was not established.", "evidenceIds": [ "cohere-north:cohere-north:north2-launch-20261026", "cohere-north:cohere-north:north-release-html-20261026" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "partial", "answer": "The retrieved sync guide distinguishes indexed Google Drive Libraries from live Full Access Drive queries. Gmail is documented, but its storage/sync behavior remains unknown because the Syncing and Sharing guides disagree. Google Calendar was not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-151-20261026", "cohere-north:cohere-north:n-doc-152-20261026", "cohere-north:cohere-north:north-release-html-20261026" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "North 2 names Jira among its connectors. Versioned release notes remove the legacy Jira path in 2.0; no Confluence connector entitlement was established.", "evidenceIds": [ "cohere-north:cohere-north:north2-launch-20261026", "cohere-north:cohere-north:north-release-html-20261026" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "The current North 2 announcement names Slack, Linear, Notion and GitHub. The October 16 release describes Salesforce and PitchBook as alpha features. Customer/third-party MCP connections remain separately configured and licensed.", "evidenceIds": [ "cohere-north:cohere-north:north2-launch-20261026", "cohere-north:cohere-north:north-release-html-20261026", "cohere-north:cohere-north:n-doc-126-20261026" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "The SharePoint Server connector setup is explicitly Alpha. Customer in-network MCP may expose other systems; a native SMB/database inventory and its source-permission guarantees remain unverified.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-53-20261026", "cohere-north:cohere-north:n-doc-126-20261026" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "Cohere documents its North connector families and a distinct customer/third-party remote MCP setup. Exact connector-specific maintenance and service commitments require the applicable contract.", "evidenceIds": [ "cohere-north:cohere-north:north2-launch-20261026", "cohere-north:cohere-north:n-doc-126-20261026" ] } ], "limitations": [ "microsoft_365: The North 2 announcement names SharePoint, OneDrive, Outlook and Exchange. The October 16 release separately documents read-only Outlook Calendar as alpha. Teams connector entitlement was not established.", "google_workspace: The retrieved sync guide distinguishes indexed Google Drive Libraries from live Full Access Drive queries. Gmail is documented, but its storage/sync behavior remains unknown because the Syncing and Sharing guides disagree. Google Calendar was not established.", "atlassian: North 2 names Jira among its connectors. Versioned release notes remove the legacy Jira path in 2.0; no Confluence connector entitlement was established.", "other_systems: The current North 2 announcement names Slack, Linear, Notion and GitHub. The October 16 release describes Salesforce and PitchBook as alpha features. Customer/third-party MCP connections remain separately configured and licensed.", "on_prem_sources: The SharePoint Server connector setup is explicitly Alpha. Customer in-network MCP may expose other systems; a native SMB/database inventory and its source-permission guarantees remain unverified.", "connector_provider: Cohere documents its North connector families and a distinct customer/third-party remote MCP setup. Exact connector-specific maintenance and service commitments require the applicable contract." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:north2-launch-20261026", "cohere-north:cohere-north:north-release-html-20261026", "cohere-north:cohere-north:n-doc-151-20261026", "cohere-north:cohere-north:n-doc-152-20261026", "cohere-north:cohere-north:n-doc-126-20261026", "cohere-north:cohere-north:n-doc-53-20261026" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Indexed retrieval adds runtime source checks; shared snapshots have a separate visibility boundary.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "Atlas retrieval checks agent scope and user source access; permission-check errors exclude files. This does not re-protect already generated shared chat snapshots; no ACL fixture run.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-152", "cohere-north:cohere-north:n-doc-4" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Compass retrieves indexed candidates, then Atlas/source API checks filter permissioned documents. Google Drive Full Access queries source directly; local uploads use North sharing rules.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-152", "cohere-north:cohere-north:n-doc-151" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "partial", "answer": "Authorization guide claims external permission changes apply immediately; token/group membership refresh and caches are separate. No measured revocation SLA or fixture.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-149", "cohere-north:cohere-north:n-doc-111" ] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Selected sites/folders/files scope Atlas ingestion; library and tool grants scope users/groups. Label-based exclusions not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-64", "cohere-north:cohere-north:n-doc-42", "cohere-north:cohere-north:n-doc-126" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "Unknown for sensitivity_labels. No two-user ACL revocation or sensitivity-label fixture was run; source API permission claims remain documented, not observed.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: sensitivity_labels." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-152", "cohere-north:cohere-north:n-doc-4", "cohere-north:cohere-north:n-doc-151", "cohere-north:cohere-north:n-doc-149", "cohere-north:cohere-north:n-doc-111", "cohere-north:cohere-north:n-doc-64", "cohere-north:cohere-north:n-doc-42", "cohere-north:cohere-north:n-doc-126" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Atlas file connectors copy selected content to Compass; Drive Full Access uses live API calls. Effective Gmail storage/sync behavior remains unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "partial", "answer": "Atlas file connectors copy selected files to Compass. Google Drive Full Access calls the live API instead. Gmail storage is unknown: the Data Syncing guide says no Compass copy by default, while Data Sharing and the tools overview describe stored/synced email. No live-only Gmail guarantee is asserted.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-151-20261026", "cohere-north:cohere-north:n-doc-152-20261026", "cohere-north:cohere-north:n-doc-33" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "partial", "answer": "The accessible Data Syncing guide describes periodic Atlas updates and source changes appearing within minutes to hours depending on volume. Drive Full Access is request-time. The previously cited SharePoint/OneDrive 10-minute implementation detail could not be re-retrieved and is not asserted.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-151-20261026" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "unknown", "answer": "The source-specific SharePoint/OneDrive implementation and Data Deletion pages remain inaccessible in public Markdown/HTML/index forms. General sync documentation does not establish a bounded delete-to-answer or purge interval. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/security/data-syncing?format=html, https://private.docs.cohere.com/north/docs/security/data-sharing?format=html, https://private.docs.cohere.com/north/docs/get-started/tools-overview.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Compass runs with the customer-controlled North deployment, whose cloud/on-premise placement is selected by the operator. Foundry inference is separately routed to the customer Azure subscription. A universal vendor-hosted index country is not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-165-20261026", "cohere-north:cohere-north:n-doc-218-20261026" ] } ], "limitations": [ "live_or_indexed: Atlas file connectors copy selected files to Compass. Google Drive Full Access calls the live API instead. Gmail storage is unknown: the Data Syncing guide says no Compass copy by default, while Data Sharing and the tools overview describe stored/synced email. No live-only Gmail guarantee is asserted.", "sync_interval: The accessible Data Syncing guide describes periodic Atlas updates and source changes appearing within minutes to hours depending on volume. Drive Full Access is request-time. The previously cited SharePoint/OneDrive 10-minute implementation detail could not be re-retrieved and is not asserted.", "deletion_propagation: The source-specific SharePoint/OneDrive implementation and Data Deletion pages remain inaccessible in public Markdown/HTML/index forms. General sync documentation does not establish a bounded delete-to-answer or purge interval. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/security/data-syncing?format=html, https://private.docs.cohere.com/north/docs/security/data-sharing?format=html, https://private.docs.cohere.com/north/docs/get-started/tools-overview.md. No additional scoped evidence established this answer.", "index_location: Compass runs with the customer-controlled North deployment, whose cloud/on-premise placement is selected by the operator. Foundry inference is separately routed to the customer Azure subscription. A universal vendor-hosted index country is not established." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-151-20261026", "cohere-north:cohere-north:n-doc-152-20261026", "cohere-north:cohere-north:n-doc-33", "cohere-north:cohere-north:n-doc-165-20261026", "cohere-north:cohere-north:n-doc-218-20261026" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Citations are documented but have model-specific limitations; quality remains unmeasured.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Chat highlights open source previews and Project citations exact passages. North Large card acknowledges missing citations in long multi-turn chats and Document Mode. Correctness not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1", "cohere-north:cohere-north:n-doc-11", "cohere-north:cohere-north:n-doc-32" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Unknown for citation_accuracy. Shared DE/FR/EN fixture was not run; citation accuracy, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Unknown for cross_language. Shared DE/FR/EN fixture was not run; citation accuracy, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Unknown for no_answer_behaviour. Shared DE/FR/EN fixture was not run; citation accuracy, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "Unknown for observed_accuracy. Shared DE/FR/EN fixture was not run; citation accuracy, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1", "cohere-north:cohere-north:n-doc-11", "cohere-north:cohere-north:n-doc-32" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The basic-feature list advertises source references; citation accuracy was not tested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Transparent source references are listed as a basic feature; passage granularity was not established.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour.", "evidenceIds": [] } ], "limitations": [ "No shared DE/FR/EN corpus was loaded. Citation correctness, cross-language recall, refusal for unanswered questions and question-set accuracy remain untested. The guide recommends refusal instructions without proving enforced behaviour." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Alpha memory separates editable personal memories from inaccessible agent archival memory.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Agents persist instructions; optional company preamble applies across models.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-86" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "Alpha personal memory learns across chats; archival memory per agent is generated in background, typically daily.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-8", "cohere-north:cohere-north:n-doc-96" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "partial", "answer": "Personal categories can be viewed/edited; pause retains or Delete removes memory. Archival memories cannot be viewed/edited; manual personal edits can be overwritten by later extraction.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-8" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "supported", "answer": "Instance admin can jointly toggle core/archival/conversation memory and configure extraction frequency.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-96" ] } ], "limitations": [ "The vendor marks this control alpha. The catalogue availability field stays unknown because its enum has no alpha value; this does not mean unsupported." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-86", "cohere-north:cohere-north:n-doc-8", "cohere-north:cohere-north:n-doc-96" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:KNOW-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North offers versioned custom agents, scoped sharing and an internal catalogue.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Users create agents with instructions, model, tools, libraries and output modes; drafts publish as versioned releases with restore/evaluations.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "supported", "answer": "Can create agents and separate sharing grants control creation/publication audiences.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-114" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Published agents share to users/groups/company subject to grants; libraries need separate recipient access and email libraries remain private.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-114", "cohere-north:cohere-north:n-doc-42" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "Agent directory has Starred/My/Shared with me/Company tabs, search and duplication.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-21" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Agents expose up to four starter prompts and reusable Skills; a separate central prompt-template catalogue not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-12" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-114", "cohere-north:cohere-north:n-doc-42", "cohere-north:cohere-north:n-doc-21", "cohere-north:cohere-north:n-doc-12" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Users create named assistants from documents and system instructions, with starter prompts and sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "The guide describes a named assistant, description, system prompt and uploaded documents. External tool assignment is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "unknown", "answer": "Can admins limit who creates them? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.", "evidenceIds": [] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Users can share assistants with colleagues; exact user/group/company scope is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "unknown", "answer": "Is there an internal assistant directory? Unknown. Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested.", "evidenceIds": [] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Assistant conversation starters can store example prompts. An organisation-managed shared prompt library is unverified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] } ], "limitations": [ "Creator restrictions, directory/catalogue, assistant versioning, tool assignment and precise sharing scope were not documented or tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "MCP, code and enterprise tools have scoped authentication and configurable approvals.", "availability": "unknown", "delivery": "official-integration", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform 2.0.1; always-on MCP policies are Alpha; guide recommends testing/staging initially", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Built-in search, source connectors, code sandbox, Skills and output capabilities documented with individual states.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-33", "cohere-north:cohere-north:n-doc-34" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "supported", "answer": "Custom MCP servers expose APIs/actions; admin configures tools and auth, with action hints for approval.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-150" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "North registers custom/remote MCP; remote OAuth dynamic registration needs outbound access and is unavailable fully air-gapped. Tool access policies can target groups. Always-on MCP policies are Alpha; the guide recommends enabling them only in testing/staging until the organization is ready for broader adoption.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-126" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Static headers, per-user ID/connector tokens, OAuth client credentials or remote OAuth supported. Shared/static credentials require separate source-policy assessment.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-126" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Destructive-hint tools can pause for approval or denial, and the modal offers parameter editing. Whether edited values execute is unknown: the guide says both that modifications replace the original request and that original keys/values are submitted. Allow Always and advance automation action permissions can bypass later prompts; universal per-action confirmation is not guaranteed.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-150", "cohere-north:cohere-north:n-doc-30" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "Approval-parameter editing is an interface affordance only in this finding. No execution guarantee is credited without a corrected guide or a bounded tool-call fixture.", "Always-on MCP configuration is Alpha with a testing/staging recommendation until the organization is ready for broader adoption. Criterion availability remains unknown; this subfact does not establish production readiness." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-33", "cohere-north:cohere-north:n-doc-34", "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-150", "cohere-north:cohere-north:n-doc-30" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standard editions include Web Fetch, with published request allowances.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Processing web content via Web Fetch is included: 500 requests/month Essential, 2,000 Professional and 5,000 Premium; Custom is tailored.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "unknown", "answer": "Can admins add API actions? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "unknown", "answer": "Can it use remote MCP servers, and with what admin control? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "unknown", "answer": "Do tools act as the user or as a shared account? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "unknown", "answer": "Can admins approve or block tools, and can users confirm actions before they run? Unknown. Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented.", "evidenceIds": [] } ], "limitations": [ "Custom API actions, MCP client support, local/remote server controls, tool OAuth/shared-account identity and action approvals are not documented." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "GA web search and alpha Deep Research are distinct capabilities.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "GA web search supports live URL/search retrieval; text-only and no authenticated websites.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-74" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Admins enable provider/tool; Deep Research additionally needs user/group grants. Complete group-specific web-search matrix unverified.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-74", "cohere-north:cohere-north:n-doc-15" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "Tavily defaultGA; Brave/LinkUp alpha, own API keys and one active provider. Provider processing countries not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-74" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Alpha Deep Research delegates multi-step subqueries and creates reports; requires enabled sources, admin/user grants and may queue.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-15" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Live web and Deep Research include source citations; quality untested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-74", "cohere-north:cohere-north:n-doc-15" ] } ], "limitations": [ "Web search GA; Deep Research alpha." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-74", "cohere-north:cohere-north:n-doc-15" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web search is a paid Custom option; standard Web Fetch is a different feature.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Factsheet explicitly marks Web Search unavailable in Essential/Professional/Premium and available for an additional charge in Custom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "unknown", "answer": "Can admins disable it per organisation or group? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Which search provider handles queries, and where? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "unknown", "answer": "Is multi-step research with a report available? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "unknown", "answer": "Are web sources cited? Unknown. Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine.", "evidenceIds": [] } ], "limitations": [ "Search provider/region, admin organisation/group control, multi-step report research and search citation behaviour are not specified. Trial terms identify an unnamed EU Web Fetch provider, not a search engine." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Node workflows support schedules, API invocation and human review.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Visual node builder combines LLM/agent/tool/conditional/loop steps, versioning and JSON import/export.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-16", "cohere-north:cohere-north:n-doc-29" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Users schedule hourly/daily/weekly or cron; optional natural-language suggestions require confirmation. Repeated failure can disable schedules.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-30" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "partial", "answer": "Authenticated execute API enables custom external event integrations. A native inbox/file-change webhook listener was not established.", "evidenceIds": [ "cohere-north:cohere-north:n-api-run" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Business builders use visual/natural-language tools and Human Review; IT provisions connectors/models and developers call APIs.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-16", "cohere-north:cohere-north:n-doc-26", "cohere-north:cohere-north:n-api-run" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-16", "cohere-north:cohere-north:n-doc-29", "cohere-north:cohere-north:n-doc-30", "cohere-north:cohere-north:n-api-run", "cohere-north:cohere-north:n-doc-26" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Workflow automation is listed as a paid Custom option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Factsheet marks workflow automation unavailable on standard editions and chargeable in Custom. A customer-configurable builder is not described.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "unknown", "answer": "Can prompts or assistants run on a schedule? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.", "evidenceIds": [] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "unknown", "answer": "Can external events start a workflow? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.", "evidenceIds": [] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "unknown", "answer": "Is building aimed at business users, IT or developers? Unknown. Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled.", "evidenceIds": [] } ], "limitations": [ "Builder audience, schedules, external triggers and where workflows execute are not documented. The separate GenAI Studio platform is not assumed to be bundled." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North executes multi-step work with visible tasks, approval options and workflow cancellation.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Agents use tools/code; Deep Research decomposes tasks and delegates subagents; automations execute multiple nodes.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-15", "cohere-north:cohere-north:n-doc-34", "cohere-north:cohere-north:n-doc-16" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "supported", "answer": "Sandbox activity expands executed code; automation run viewer shows node inputs/outputs; shared chat includes thinking trace.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-34", "cohere-north:cohere-north:n-doc-30", "cohere-north:cohere-north:n-doc-4" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Tool hints trigger approval; global Allow Always bypasses it and workflows accept action permissions at launch. Human Review nodes can add deliberate checkpoints.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-150", "cohere-north:cohere-north:n-doc-30", "cohere-north:cohere-north:n-doc-26" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "Running automations have Cancel. General chat stop behavior and rollback of already executed external actions were not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-30" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-15", "cohere-north:cohere-north:n-doc-34", "cohere-north:cohere-north:n-doc-16", "cohere-north:cohere-north:n-doc-30", "cohere-north:cohere-north:n-doc-4", "cohere-north:cohere-north:n-doc-150", "cohere-north:cohere-north:n-doc-26" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "AI agents are listed as a paid Custom option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "partial", "answer": "Factsheet marks AI agents unavailable on standard editions and chargeable in Custom; task/tool scope is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "unknown", "answer": "Are steps and tool calls shown? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.", "evidenceIds": [] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "unknown", "answer": "Must the user confirm actions with side effects? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.", "evidenceIds": [] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "Can the user stop a running task? Unknown. Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established.", "evidenceIds": [] } ], "limitations": [ "Visible plans/tool calls, confirmation of side effects, stop controls and actual task execution were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North has its own authenticated REST APIs for responses, agents, files, libraries and workflows.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-api" ], "version": "North 2.0.1 docs", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-api", "name": "North instance REST API and SDK access", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "Instance REST API supports chat/agents/automations; response endpoint exposes models/tools and SDK access. Separate from Cohere model Platform API.", "evidenceIds": [ "cohere-north:cohere-north:n-north-api", "cohere-north:cohere-north:n-api-response" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "supported", "answer": "Authenticated file upload stores content with IDs; library APIs create collections under library permissions.", "evidenceIds": [ "cohere-north:cohere-north:n-api-upload", "cohere-north:cohere-north:n-api-libraries", "cohere-north:cohere-north:n-doc-114" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "APIs return permission/rate-limit errors and use North identities; sharing restrictions cover API, audit GET exists. Full guardrail/budget/content logging parity not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-api-response", "cohere-north:cohere-north:n-doc-89", "cohere-north:cohere-north:n-doc-140" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Unknown for mcp_server. North REST APIs are public. Full API guardrail/audit/rate-limit parity and a turnkey North-as-MCP server were not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: mcp_server." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-north-api", "cohere-north:cohere-north:n-api-response", "cohere-north:cohere-north:n-api-upload", "cohere-north:cohere-north:n-api-libraries", "cohere-north:cohere-north:n-doc-114", "cohere-north:cohere-north:n-doc-89", "cohere-north:cohere-north:n-doc-140" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:AGT-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North has web and mobile access; desktop/MDM coverage is unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-mobile" ], "version": null, "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-mobile", "name": "North iOS and alpha Android app", "type": "mobile" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Full browser chat, Admin and builders documented.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1", "cohere-north:cohere-north:n-doc-18" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Unknown for desktop_apps. Web and alpha mobile are documented; no desktop package, browser extension, MDM deployment matrix or mobile SSO test was retrieved.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "October 16 release documents Android alpha with iOS feature parity for agents/automations/record/translate. Mobile SSO/installation workflow not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-north-changelog" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Unknown for browser_extension. Web and alpha mobile are documented; no desktop package, browser extension, MDM deployment matrix or mobile SSO test was retrieved.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Unknown for managed_deployment. Web and alpha mobile are documented; no desktop package, browser extension, MDM deployment matrix or mobile SSO test was retrieved.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Mobile record/translate and document review are documented; complete web/admin/builders parity and managed-client matrix not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-north-changelog", "cohere-north:cohere-north:n-doc-97" ] } ], "limitations": [ "Remaining atomic gaps: desktop_apps, browser_extension, managed_deployment." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1", "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-north-changelog", "cohere-north:cohere-north:n-doc-97" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A browser-accessed company chatbot with Swisscom Login is offered.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "The offer links activation through My Swisscom Business and describes an online company chatbot; browser access is shown by the published workspace material.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and macOS apps? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "unknown", "answer": "iOS and Android apps with SSO? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Is there a browser extension or sidebar? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "unknown", "answer": "Which features are missing on mobile? Unknown. Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded.", "evidenceIds": [] } ], "limitations": [ "Native Windows/macOS or iOS/Android apps, extension/sidebar, MDM configuration and mobile feature parity are not documented for this business Assistant. The separate consumer myAI product is excluded." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Document mode supports translation and writing; controlled layout-preserving translation is unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "partial", "answer": "Document mode can translate whole generated documents or selections; shortcut is alpha. Preservation of uploaded document layout, tables and glossary terms untested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-9" ] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Unknown for translation_engine. Document mode supports translation/rewriting. Layout-preserving file translation, managed glossary, dedicated engine and de-CH controls were not established.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Unknown for glossaries. Document mode supports translation/rewriting. Layout-preserving file translation, managed glossary, dedicated engine and de-CH controls were not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "partial", "answer": "Tone actions include professional/friendly/concise/persuasive and prompts can request formal rewrites. Dedicated de-CH/regional controls not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-9" ] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "supported", "answer": "Document editor supports rewriting, tone/length actions, manual edits and prompt-guided revision with history.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-9" ] } ], "limitations": [ "Remaining atomic gaps: translation_engine, glossaries." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-9" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Basic text translation and rewriting are advertised; de-CH/formality can be requested in assistant instructions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "partial", "answer": "Product describes AI text translation and rewriting using its LLM chatbot; no separate translation service is named.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unknown. Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "partial", "answer": "Guide shows assistant instructions for Swiss spelling, ss instead of ß and informal/formal address. This is prompt guidance, not an enforced locale control.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "supported", "answer": "Translate, rewrite, summarise and create text are advertised across the basic service.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ], "limitations": [ "Whole-document formatting, glossaries, enforced de-CH controls and translation quality on the shared contract fixture were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Alpha dictation and beta long-form mobile recording are documented.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-mobile" ], "version": null, "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-mobile", "name": "North iOS and alpha Android app", "type": "mobile" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Off-by-default alpha dictation supports web/mobile prompts and some instruction/automation fields; configured ASR and microphone permission required.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-97", "cohere-north:cohere-north:n-doc-1" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Unknown for read_aloud. Dictation and long-form mobile recording have alpha/beta states. Read-aloud, conversational speech, automatic meeting capture and Swiss German quality were not established.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Unknown for voice_conversation. Dictation and long-form mobile recording have alpha/beta states. Read-aloud, conversational speech, automatic meeting capture and Swiss German quality were not established.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "North can summarise supplied meeting transcripts; beta mobile long recording exists. Automatic meeting participation/transcription and accuracy unverified.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1", "cohere-north:cohere-north:n-doc-97" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Unknown for swiss_german_speech. Dictation and long-form mobile recording have alpha/beta states. Read-aloud, conversational speech, automatic meeting capture and Swiss German quality were not established.", "evidenceIds": [] } ], "limitations": [ "Dictation alpha; long-form mobile recording beta.", "Remaining atomic gaps: read_aloud, voice_conversation, swiss_german_speech." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-97", "cohere-north:cohere-north:n-doc-1" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The factsheet includes voice input and audio transcription in all paid editions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Voice input is included across Essential, Professional, Premium and Custom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Can answers be read aloud? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Audio files and transcription are listed; product use cases mention meeting summaries. A live meeting bot, recording method and summary workflow are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unknown. Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested.", "evidenceIds": [] } ], "limitations": [ "Read-aloud, live two-way voice, speech languages including Swiss German and meeting-specific limits were not documented or tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Beta sandbox/Skills create Office files. Document mode supports iteration, with alpha incremental editing distinguished from the broader document workflow.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform 2.0.1; alpha incremental document editing; sandbox/Skills separately Beta", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "partial", "answer": "Beta Skills run file-producing work through sandbox_run_python or sandbox_run_command and provide spreadsheet/CSV operations. The sandbox service and skills permission must be enabled. Analysis correctness and formula preservation were not benchmarked.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-12-20261026", "cohere-north:cohere-north:north-release-html-20261026" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "partial", "answer": "The document-mode guide describes Data Interpreter creating a chart and embedding it in the editor. The inaccessible sandbox/interpreter guides do not establish a complete plotting-library inventory; chart correctness was not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-9-20261026" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Beta Skills include DOCX/PPTX/XLSX/CSV creation/editing; model and sandbox prerequisites apply.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-12-20261026" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Document mode combines direct editing, prompted edits, version history and PDF/DOCX/MD/HTML export. Incremental document-editing controls are alpha; this does not make the whole criterion beta or generally available.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-9-20261026", "cohere-north:cohere-north:n-north-changelog-20261026" ] } ], "limitations": [ "data_analysis: Beta Skills run file-producing work through sandbox_run_python or sandbox_run_command and provide spreadsheet/CSV operations. The sandbox service and skills permission must be enabled. Analysis correctness and formula preservation were not benchmarked.", "charts: The document-mode guide describes Data Interpreter creating a chart and embedding it in the editor. The inaccessible sandbox/interpreter guides do not establish a complete plotting-library inventory; chart correctness was not tested." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-12-20261026", "cohere-north:cohere-north:north-release-html-20261026", "cohere-north:cohere-north:n-doc-9-20261026", "cohere-north:cohere-north:n-north-changelog-20261026" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared snapshots and source collections have different access boundaries.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Signed-in colleagues open read-only snapshot links with messages, citations, thinking and presented sandbox files; subsequent changes need a new link.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-4" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "partial", "answer": "Beta Libraries share collections via user/group/company roles. Alpha Projects are private per-user workspaces; not shared team Projects.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-42", "cohere-north:cohere-north:n-doc-11" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unknown", "answer": "Unknown for group_chat. Chat links are static read-only snapshots. Concurrent human group chat and rechecking original-source ACLs on all shared-answer content were not established.", "evidenceIds": [] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Shared chat exposes existing answer text/files to signed-in recipients; no original-source ACL recheck established. Library/agent retrieval separately checks source and library access.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-4", "cohere-north:cohere-north:n-doc-152" ] } ], "limitations": [ "Remaining atomic gaps: group_chat." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-4", "cohere-north:cohere-north:n-doc-42", "cohere-north:cohere-north:n-doc-11", "cohere-north:cohere-north:n-doc-152" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "User UI offers German and French among eight languages; accessibility and admin translation remain gaps.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "Guide lists English default, Spanish, French, Portuguese, Arabic, Japanese, Korean and German. Italian is not in this documented selector list.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "partial", "answer": "German/French available; Italian not listed. Completeness/naturalness was not tested and model language support does not prove UI quality.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1" ] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Unknown for accessibility_statement. Eight user UI languages are listed. No WCAG conformance statement, complete German admin UI inventory or DE/FR/IT usability assessment was retrieved.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Unknown for admin_ui_languages. Eight user UI languages are listed. No WCAG conformance statement, complete German admin UI inventory or DE/FR/IT usability assessment was retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: accessibility_statement, admin_ui_languages." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:WORK-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North supports OIDC, SAML and hybrid identity patterns in customer deployments.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "Dex-based broker supports OIDC preferred/SAML legacy, LDAP shim, Entra-LDAP hybrid and authentication proxy; interactive SSO uses authorization-code PKCE.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-105" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "partial", "answer": "SSO is documented for deployed North; no public commercial tier restriction or included-price matrix retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-105" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "Authentication proxy supports external MFA chains; no standalone North-enforced MFA policy was retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-105" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Unknown for conditional_access. SSO protocols and IdP integration are documented. Tenant MFA/conditional-access enforcement and domain capture were not exercised.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Unknown for domain_capture. SSO protocols and IdP integration are documented. Tenant MFA/conditional-access enforcement and domain capture were not exercised.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: conditional_access, domain_capture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-105" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom Login is required; enterprise SSO is a paid Custom option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "partial", "answer": "Basic access requires a valid Swisscom Login. Custom SSO is listed but SAML/OIDC/IdP support is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Factsheet explicitly marks SSO unavailable on standard paid editions and chargeable in Custom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "unknown", "answer": "Can MFA be enforced? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.", "evidenceIds": [] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Can the company claim its email domain? Unknown. MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented.", "evidenceIds": [] } ], "limitations": [ "MFA enforcement, conditional access, domain capture, SSO protocols and Custom identity-provider configuration are not documented." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:trial-terms" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "JIT and alpha SCIM provision users/groups; deletion preserves selected shared assets.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "SCIM2 alpha provides user/group lifecycle and is bidirectional; incompatible with some connector group-filter settings.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-112" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "partial", "answer": "JIT groups hydrate at login/session refresh; SCIM can sync groups including matching preregistered names. No propagation measurement.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-111", "cohere-north:cohere-north:n-doc-112" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "supported", "answer": "First successful login automatically creates user linked to external ID; no pre-invite required in this documented mode.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-111" ] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "supported", "answer": "Disable removes access reversibly; delete uses grace policy, keeps shared agents/workflows/files but removes Microsoft libraries even if shared. Admin can transfer preserved assets; cleanup asynchronous.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-112", "cohere-north:cohere-north:n-doc-90", "cohere-north:cohere-north:n-doc-153" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "unknown", "answer": "Unknown for seat_assignment. JIT and alpha bidirectional SCIM are documented. Commercial seat assignment and measured identity-propagation timing were not retrieved.", "evidenceIds": [] } ], "limitations": [ "SCIM alpha; graceful deletion settings beta. Commercial seat assignment unverified.", "Remaining atomic gaps: seat_assignment." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-112", "cohere-north:cohere-north:n-doc-111", "cohere-north:cohere-north:n-doc-90", "cohere-north:cohere-north:n-doc-153" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North delegates fine-grained roles/groups; separately administered subsidiaries count as application instances.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "System roles include Agent/Automation/Tools managers, Compliance Requester/Approver and Library Access Manager; custom roles and individual temporary assignments. Some grants, including model configuration, must be assigned directly.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-114" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Permissions/roles/resources assign users, IdP groups or company. JIT group membership updates with token/session refresh; rename/delete needs configuration review.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-114", "cohere-north:cohere-north:n-doc-111" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "supported", "answer": "Group grants control agents, tools, libraries, automation and some admin capabilities; models additionally have alpha RBAC and inherited-owner exceptions.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-114", "cohere-north:cohere-north:n-doc-134", "cohere-north:cohere-north:n-doc-18" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Separate administered installation with its own users/config/data is a separate licensed Application Instance, including business units/subsidiaries. Single-contract multi-instance price unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-114", "cohere-north:cohere-north:n-doc-111", "cohere-north:cohere-north:n-doc-134", "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-158" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Alpha analytics offers detailed adoption/usage exports with named-user visibility.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Separate Helm/ClickHouse analytics stack reports adoption, agents, automations, tools and libraries with date/group filters.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-78" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "supported", "answer": "Groups/models/sources/agents/workflows/tools and user leaderboards documented; sampled/capped cards have explicit limitations.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-78" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "Cards export CSV data or PNG; CSV includes user names and capped tables export only loaded scope.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-78" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Raw analytics event collection can be disabled and retention configured. This does not establish pseudonymisation or removal of named-user reporting in the dashboard.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-95", "cohere-north:cohere-north:n-doc-78" ] } ], "limitations": [ "The vendor marks this control alpha. The catalogue availability field stays unknown because its enum has no alpha value; this does not mean unsupported." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-78", "cohere-north:cohere-north:n-doc-95" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North reports token use and can limit capacity; a currency budget ledger is unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "partial", "answer": "Analytics shows user/group/agent/model token activity; Prometheus/Grafana has provider/model billed/raw counters without per-user labels and can undercount. Currency cost reconciliation unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-78", "cohere-north:cohere-north:n-doc-207" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "partial", "answer": "Alpha Flow control caps requests/input/output tokens by user/group/rules, not a verified CHF/EUR spend budget.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-137" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "Limits block for the window only when Helm proxy deployed; unlimited default/failure allow option can admit use. Currency overshoot bounds and chargeback not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-137" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Unknown for chargeback. Token metrics and alpha capacity limits are documented. Currency budgets, billing reconciliation and cost-centre allocation were not established.", "evidenceIds": [] } ], "limitations": [ "The vendor marks this control alpha. The catalogue availability field stays unknown because its enum has no alpha value; this does not mean unsupported.", "Remaining atomic gaps: chargeback." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-78", "cohere-north:cohere-north:n-doc-207", "cohere-north:cohere-north:n-doc-137" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Alpha audits and approval-controlled compliance export coexist with operator log forwarding.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Audits records identity, permission, configuration, model/tool, sharing and compliance events; filters and GET audit API exist.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-140-20261026" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "partial", "answer": "Alpha Compliance uses a request/approval workflow for 24-hour conversation review and CSV export, including guardrail-blocked/redacted messages. Self-approval is forbidden; view access and self-grants are restricted. Exact Organization admin approval rights remain unknown because the permission table and Reviewing requests prerequisite disagree.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-139-20261026" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "partial", "answer": "Audit records can be queried through GET /v1/admin/audits, with an actions endpoint and date/action filters. A complete supported SIEM integration, delivery/retry guarantee or content-stream schema was not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-140-20261026" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "partial", "answer": "Compliance supports investigation/preservation downloads; specific eDiscovery/legal hold preventing deletion was not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-139-20261026" ] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "unknown", "answer": "Retrieved Audits and Compliance pages do not state numeric audit-log retention or immutability. Analytics-event retention is a different dataset, and the general Security page could not be retrieved in public representations. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/audits?format=html, https://private.docs.cohere.com/north/docs/admin/compliance?format=html, https://private.docs.cohere.com/north/docs/admin/permissions?format=html. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "content_logging: Alpha Compliance uses a request/approval workflow for 24-hour conversation review and CSV export, including guardrail-blocked/redacted messages. Self-approval is forbidden; view access and self-grants are restricted. Exact Organization admin approval rights remain unknown because the permission table and Reviewing requests prerequisite disagree.", "siem_export: Audit records can be queried through GET /v1/admin/audits, with an actions endpoint and date/action filters. A complete supported SIEM integration, delivery/retry guarantee or content-stream schema was not established.", "ediscovery: Compliance supports investigation/preservation downloads; specific eDiscovery/legal hold preventing deletion was not established.", "log_retention: Retrieved Audits and Compliance pages do not state numeric audit-log retention or immutability. Analytics-event retention is a different dataset, and the general Security page could not be retrieved in public representations. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/audits?format=html, https://private.docs.cohere.com/north/docs/admin/compliance?format=html, https://private.docs.cohere.com/north/docs/admin/permissions?format=html. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-140-20261026", "cohere-north:cohere-north:n-doc-139-20261026" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Selected-customer beta HiddenLayer can detect/block/redact PII, with permissive defaults and failure paths.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "north-private", "north-web" ], "version": null, "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [ "Selected-customer HiddenLayer beta deployment; commercial cost unverified" ], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" }, { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "partial", "answer": "HiddenLayer scans configured prompt/response/tool content and PII entity types; beta available to selected customers after deployment. File coverage depends on what reaches scanned requests, not a verified whole-file DLP pipeline.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-138" ] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "partial", "answer": "ALLOW/BLOCK/REDACT supported. Default monitor_only does not enforce; background scans and timeouts can occur after delivery, unsupported entities fail open. Effectiveness not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-138" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "unknown", "answer": "Unknown for custom_patterns. Selected-customer beta HiddenLayer scanning is documented. Custom regex/customer dictionaries and an external enterprise DLP integration matrix were not retrieved.", "evidenceIds": [] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "HiddenLayer AIDR integration documented; generic existing-DLP/Purview connector not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-138", "cohere-north:cohere-north:n-doc-193" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "supported", "answer": "Documented self-contained GPU engine runs inside customer cluster with external HiddenLayer cloud disabled; requires both HiddenLayer and cohere-guardrails releases.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-193" ] } ], "limitations": [ "Remaining atomic gaps: custom_patterns." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-138", "cohere-north:cohere-north:n-doc-193" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Organisation instructions/policy acceptance exist; content safety checks are advisory.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "supported", "answer": "Optional company instructions append to preamble across all models; agent instructions also apply.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-86" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "supported", "answer": "Alpha hosted terms can require acceptance at sign-up/tool use and re-acceptance after versions. External terms URL overrides hosted terms.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-145" ] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Alpha Content Compliance Auditor offers Contextual/Strict, targeted user/group rules and qualified models. Model chooses whether to check/refuse; unavailable/error verdict can be safe, so not mandatory enforcement.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-138" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "supported", "answer": "Guardrail Events list conversation decisions/categories/actions. Safety Block means unsafe verdict to model, not proof response was prevented.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-138" ] } ], "limitations": [ "The vendor marks this control alpha. The catalogue availability field stays unknown because its enum has no alpha value; this does not mean unsupported." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-86", "cohere-north:cohere-north:n-doc-145", "cohere-north:cohere-north:n-doc-138" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom guardrails are marketed; trial users accept vendor usage terms at login.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "unknown", "answer": "Can admins set organisation-wide instructions? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.", "evidenceIds": [] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "partial", "answer": "Free Trial B.3 states user usage terms are displayed at login and accepted by use. A customer-authored policy/explicit acknowledgement control is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "unknown", "answer": "Are content filters configurable? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.", "evidenceIds": [] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? Unknown. Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability.", "evidenceIds": [] } ], "limitations": [ "Organisation system instructions, configurable filter policies, violation reports and a customer-specific acknowledgement flow are not documented. Assistant prompts are a separate capability." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Private North follows customer infrastructure placement; external inference and support need separate scope.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "North/Compass data resides in customer VPC/on-prem storage. Customer chooses country; no fixed vendor-hosted North region matrix retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-doc-168" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Local model chart stays in customer environment; optional Vault/Foundry/other APIs route inference to separately configured regions. Actual contracted provider region unverified.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-168", "cohere-north:cohere-north:n-doc-217", "cohere-north:cohere-north:n-doc-218" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "partial", "answer": "Operators configure backups, logs and telemetry collectors in their environment. Docs do not fix country or require all exports remain local.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-214", "cohere-north:cohere-north:n-doc-208", "cohere-north:cohere-north:n-doc-146" ] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Private-deployment commitment says Cohere does not receive customer prompts; optional Vault processes inference and support bundles may be shared. Support-staff countries/contract access rules unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-doc-217" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "partial", "answer": "Customer can place private infrastructure in its chosen country, but a Cohere-operated Swiss North hosting SKU/residency promise was not established.", "evidenceIds": [ "cohere-north:cohere-north:n-private" ] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Customer-managed private deployment controls location; optional external inference/telemetry/connector routes require separate governance. No named residency add-on price retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-doc-217" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-doc-168", "cohere-north:cohere-north:n-doc-217", "cohere-north:cohere-north:n-doc-218", "cohere-north:cohere-north:n-doc-214", "cohere-north:cohere-north:n-doc-208", "cohere-north:cohere-north:n-doc-146", "cohere-north:cohere-north:n-commitments" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom describes Swiss storage and inference; trial Web Fetch may send URLs to an EU third party.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Trial terms C.8 locate Swiss AI Platform and related login/chat/usage databases at Swisscom data centres in Switzerland. Paid offer also claims all customer data stored in Switzerland; file/index topology is unspecified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "Swiss AI Platform processing is exclusively in Swisscom Swiss data centres under trial C.8; current paid offer claims Swiss storage and processing. These are hosted open models, not calls to their originating providers.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? Unknown. Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Factsheet advertises support directly from Switzerland. This does not establish every staff access location or privileged-support boundary.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "supported", "answer": "Swisscom Cloud in Switzerland is the stated hosting for this Assistant.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Swiss hosting is advertised for all editions. Free Trial C.8 explicitly permits Web Fetch to transmit referenced URLs to an unnamed external EU provider. Custom search data flows were not documented.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] } ], "limitations": [ "Backups, logs/telemetry breakdown, index placement, full staff-access geography and paid/Custom Web Fetch exception terms are not established. Blanket Swiss-only wording needs the trial Web Fetch qualification." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North can run in customer cloud, on-prem or air-gapped; optional managed inference changes that boundary.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "unknown", "answer": "Unknown for multi_tenant_saas. Private VPC/on-prem/air-gapped deployment is documented. Seat floors, full SaaS offers and every disconnected-mode feature exception were not established.", "evidenceIds": [] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "partial", "answer": "Customer-managed North instance supported; Model Vault inference is dedicated Cohere-managed. Minimum seat/capacity size unpriced.", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-vault" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "partial", "answer": "North Helm installs on customer Kubernetes/VPC; infrastructure/network/security operated by customer. No minimum seats retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-165", "cohere-north:cohere-north:n-private" ] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "partial", "answer": "Whole North app plus Compass/models documented for customer on-prem Kubernetes; component/GPU dependencies apply. No seat floor retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-146", "cohere-north:cohere-north:n-doc-168" ] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "partial", "answer": "Vendor explicitly offers air-gapped on-prem deployment. External API/search/remote MCP unavailable without egress; registry/image supply needs mirroring. Contracted disconnected feature matrix not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-159" ] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "Remote MCP needs internet; external search/inference also need provider access. Local visual parsing/guardrails require extra models/GPU services. Full parity unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-14", "cohere-north:cohere-north:n-doc-193" ] } ], "limitations": [ "Remaining atomic gaps: multi_tenant_saas." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-vault", "cohere-north:cohere-north:n-doc-165", "cohere-north:cohere-north:n-doc-146", "cohere-north:cohere-north:n-doc-168", "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-159", "cohere-north:cohere-north:n-doc-14", "cohere-north:cohere-north:n-doc-193" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Private North and hosted model APIs have different data-use policies.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "partial", "answer": "Private deployment commitments say Cohere receives no prompts/outputs. Cohere Platform API separately permits opt-out training; do not apply that SaaS default to private North. Optional Vault processes inference.", "evidenceIds": [ "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-doc-217" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Self-hosted inference does not call external provider. If operator configures third-party APIs, their customer contracts govern; no blanket no-training assurance retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177", "cohere-north:cohere-north:n-commitments" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Separate Cohere SaaS model Platform logs default30 days with legal/contract/abuse exceptions; private North retention configured locally. Other configured provider retention unverified.", "evidenceIds": [ "cohere-north:cohere-north:n-commitments" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "North↔Model Vault guide documents optional ZDR for inference; North app data remains stored locally. Platform ZDR approval applies separately; not zero chat persistence.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-217", "cohere-north:cohere-north:n-commitments" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "Private prompts do not reach Cohere by default. Platform security teams may review flagged logs; local admins/investigators can review under North compliance process. Third-party staff rules unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-doc-139" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-doc-217", "cohere-north:cohere-north:n-doc-177", "cohere-north:cohere-north:n-doc-139" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Trial terms prohibit training on submitted data; the paid offer repeats the no-training claim.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Trial C.9 limits submitted data to its requested purpose and forbids training/developing the LLM. Paid offer makes the same claim but no paid DPA was retrieved.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Trial C.8 uses publicly available unchanged open models on Swisscom infrastructure. Data training by external model providers is not described; paid page says no company-data model training.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "unknown", "answer": "How long do model providers keep prompts, including for abuse monitoring? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.", "evidenceIds": [] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "unknown", "answer": "Is zero data retention available, and on which plan? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.", "evidenceIds": [] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "Can provider staff review content? Unknown. Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract.", "evidenceIds": [] } ], "limitations": [ "Provider retention/abuse monitoring, zero retention and staff content-review conditions are not specified. Locally hosted model weights do not establish a zero-retention contract." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Retention and deletion are operator-configured with separate conversation and user policies.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Automatic conversation age retention off by default; manually deleted conversations still hard-delete on hourly job with zero effective timeout. Backup/shared-resource retention differs.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-88", "cohere-north:cohere-north:n-doc-153" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "supported", "answer": "Alpha enabled defaults90 days from creation plus30-day soft-delete timeout; configurable1+days and0–365days. Retroactive changes and batch queues can affect timing.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-88" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Users delete conversations; hourly hard cleanup removes messages/metadata with best-effort external resources. Account private-data cleanup follows beta grace policy; shared assets can persist.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-153", "cohere-north:cohere-north:n-doc-90" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "unknown", "answer": "Unknown for contract_end_deletion. Conversation/user deletion policies are documented. Commercial contract-end deletion and guaranteed backup purge deadlines were not retrieved.", "evidenceIds": [] } ], "limitations": [ "Conversation retention alpha; graceful account deletion beta. Commercial exit deadline unknown.", "Remaining atomic gaps: contract_end_deletion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-88", "cohere-north:cohere-north:n-doc-153", "cohere-north:cohere-north:n-doc-90" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Unconverted trial data is deleted three months after trial end.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Trial C.9 retains assistants/chat histories for potential paid conversion and deletes all trial data if no purchase occurs within three months after trial end. Paid default chat/file/index/log retention is not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "unknown", "answer": "Can admins set retention periods? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.", "evidenceIds": [] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "unknown", "answer": "Can users delete their chats and files permanently? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.", "evidenceIds": [] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "unknown", "answer": "What is deleted at contract end, and when? Unknown. Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination.", "evidenceIds": [] } ], "limitations": [ "Admin retention configuration, permanent user deletion, paid contract-end timing and backup deletion/confirmation remain undocumented. Trial expiry is not paid-contract termination." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Published terms name Cohere Inc. and the Trust Center lists subprocessors; ultimate post-combination ownership and the complete contracted North inventory remain unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "Published Cohere terms and Trust Center as retrieved 2026-10-21; post-combination ownership excluded as unverified", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "Trust Center exposes subprocessors but no visible revision date; complete North-specific contracted inventory not verified.", "evidenceIds": [ "cohere-north:cohere-north:n-trust-20261026" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "partial", "answer": "Visible rows list Google Cloud, Fullstory, LaunchDarkly, New Relic, Retool, Sentry, Segment, Sendgrid and Vercel in USA. Scope mainly hosted services, not automatic private North content recipients.", "evidenceIds": [ "cohere-north:cohere-north:n-trust-20261026" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "unknown", "answer": "Unknown for change_notification. Public Trust Center lists subprocessors without a visible revision date. Full contracted North scope, change notices and post-combination legal structure remain unverified. Search on 2026-10-26: https://trustcenter.cohere.com/?format=html, https://cohere.com/terms-of-use, https://cohere.com/blog/cohere-and-aleph-alpha-sign-agreement. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "The public terms name Cohere Inc. and Ontario/Toronto law. The September 16 Aleph Alpha business-combination agreement remains described as subject to final regulatory approvals in that announcement. Current October 15 AISLE copy calls Aleph Alpha a partnership, not a completed acquisition; no subsequent first-party closing notice was located. A post-combination parent/jurisdiction is not asserted.", "evidenceIds": [ "cohere-north:cohere-north:n-terms-20261026", "cohere-north:cohere-north:n-combination-20261026", "cohere-north:cohere-north:corporate-aisle-20261026" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "partial", "answer": "Trust Center says its multi-jurisdictional DPA incorporates2021 EU SCCs and describes a TIA. NDA-gated DPA and exact Swiss adaptations not inspected.", "evidenceIds": [ "cohere-north:cohere-north:n-trust-20261026" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "partial", "answer": "Trust FAQ describes prompt customer notice of government requests unless prohibited, within DPA commitments. Actual North contract/transparency statistics unverified.", "evidenceIds": [ "cohere-north:cohere-north:n-trust-20261026" ] } ], "limitations": [ "subprocessor_list: Trust Center exposes subprocessors but no visible revision date; complete North-specific contracted inventory not verified.", "subprocessor_countries: Visible rows list Google Cloud, Fullstory, LaunchDarkly, New Relic, Retool, Sentry, Segment, Sendgrid and Vercel in USA. Scope mainly hosted services, not automatic private North content recipients.", "change_notification: Unknown for change_notification. Public Trust Center lists subprocessors without a visible revision date. Full contracted North scope, change notices and post-combination legal structure remain unverified. Search on 2026-10-26: https://trustcenter.cohere.com/?format=html, https://cohere.com/terms-of-use, https://cohere.com/blog/cohere-and-aleph-alpha-sign-agreement. No additional scoped evidence established this answer.", "parent_jurisdiction: The public terms name Cohere Inc. and Ontario/Toronto law. The September 16 Aleph Alpha business-combination agreement remains described as subject to final regulatory approvals in that announcement. Current October 15 AISLE copy calls Aleph Alpha a partnership, not a completed acquisition; no subsequent first-party closing notice was located. A post-combination parent/jurisdiction is not asserted.", "transfer_mechanism: Trust Center says its multi-jurisdictional DPA incorporates2021 EU SCCs and describes a TIA. NDA-gated DPA and exact Swiss adaptations not inspected.", "government_access_policy: Trust FAQ describes prompt customer notice of government requests unless prohibited, within DPA commitments. Actual North contract/transparency statistics unverified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-trust-20261026", "cohere-north:cohere-north:n-terms-20261026", "cohere-north:cohere-north:n-combination-20261026", "cohere-north:cohere-north:corporate-aisle-20261026" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Trial contract identifies a Swiss provider and an unnamed EU Web Fetch processor.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "unknown", "answer": "Is a dated sub-processor list published? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "partial", "answer": "Trial C.8 permits an external EU third party for URL retrieval; its identity is not listed. Swiss AI Platform itself runs in Switzerland.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "unknown", "answer": "Are customers notified of sub-processor changes? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Trial names Swisscom (Switzerland) Ltd as provider. The parent incorporation/ownership was not independently re-retrieved in this pass.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "unknown", "answer": "Which transfer mechanism applies to non-EU/CH processing? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "Is there a published government-access or transparency policy? Unknown. No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion.", "evidenceIds": [] } ], "limitations": [ "No Assistant-specific dated subprocessor list, change-notification rule, transfer mechanism or detailed government-access policy was retrieved. Marketing CLOUD Act protection is a vendor claim, not a legal conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "DPA and regulatory resources are listed, but North-specific contract terms remain unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Trust Center says DPA available on request with NDA; Enterprise Data Commitments offers SaaS DPA but says private deployment receives no input processing. No contact/request made; North negotiated terms unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-trust", "cohere-north:cohere-north:n-commitments" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "Vendor says multi-jurisdictional DPA/GDPR compliance. Explicit revised Swiss DSG terms not retrieved from gated DPA.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "partial", "answer": "General 2022website/service terms choose Ontario/Canadian law and Toronto courts, subject to subscription agreement. Binding North commercial agreement not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-terms" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "Trust Center lists EU AI Act/GPAI Code of Practice FAQs. Contents and North deployment obligations not inspected.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Trust FAQ says BAA only for approved custom model development and excludes Cohere-hosted SaaS/PHI. North-specific health/FINMA contract not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-trust", "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-terms" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Trust Center lists attestations; certificates and reports were not verified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "ISO 27001 certificate listed behind request; issuer, scope and validity unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "SOC 2 Type II annual audit/report listed, request and signed mutual NDA needed; report period/scope not inspected.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "Unknown for c5. Trust Center lists certificates and reports behind requests. Issuer, scope, validity and independent report contents were not inspected.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "ISO 42001 and UK Cyber Essentials for Cohere Inc./Cohere UK listed. Certificate validity/scope not inspected.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "supported", "answer": "Trust Center requests gate reports; SOC 2 requires signed mutual NDA, DPA also NDA-gated. No request made.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "Latest API and web penetration test reports listed behind request; findings/scope/date not inspected.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] } ], "limitations": [ "Remaining atomic gaps: c5." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Customer keys can encrypt chat columns; workflows and other stores need separate controls.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "partial", "answer": "Optional deployment-level AES256GCM envelope encryption covers sensitive PostgreSQL chat columns, excluding automations/workflows. Operator must secure object/index/backups and database volumes separately.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-154", "cohere-north:cohere-north:n-doc-146" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "partial", "answer": "Operator supplies32-byte master key in Kubernetes Secret or chart generates it; wrapped DEKs stay in database, key rotation supported. Hardware-held external-KMS entitlement not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-154" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Customer manages VPC, ingress/egress, TLS and Kubernetes network policies; private/on-prem operation documented. These are deployment tasks, not proof every installation enforces them.", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-doc-146", "cohere-north:cohere-north:n-doc-159" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "partial", "answer": "Each separately administered installation has own users/config/data; customer operates cluster/network isolation. Multi-tenant hosted North architecture not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:n-doc-146" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-154", "cohere-north:cohere-north:n-doc-146", "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-doc-159", "cohere-north:cohere-north:n-doc-158" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Profession-specific secrecy undertaking and add-on remain unknown; general confidentiality and scoped content-access controls do not establish §203 StGB or Art.321 StGB coverage.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "north-private", "north-web", "model-vault" ], "version": "North 2.0.1", "plan": "Customer-hosted North 2.0.1 under custom commercial contract; optional Model Vault/external models separately scoped", "addOns": [], "deploymentMode": null, "region": "No profession-specific DE/CH contractual scope verified; deployment/provider regions follow the other scoped claims.", "os": [], "surfaces": [ { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" }, { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "model-vault", "name": "Optional Cohere-managed Model Vault inference with customer-hosted North", "type": "api" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Unknown. Reviewed North security/encryption/compliance and private-deployment data flows, Trust Center and Enterprise Data Commitments, plus targeted first-party professional-secrecy searches. DPA is request/NDA-gated. No public North §203 StGB or Art.321 StGB undertaking or profession-specific add-on was retrieved; none requested. A DPA or no-training clause alone does not answer whether a profession-specific undertaking is signed.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Unknown. No retrieved §203/Art.321 undertaking establishes flow-down to all relevant subcontractors/model providers. General DPA confidentiality is not equivalent.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Unknown. No documented profession-specific plan, dedicated instance option or paid secrecy add-on and its entitlements/pricing were established.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Private-deployment commitments say Cohere does not receive customer prompts/outputs; the local North app decrypts configured chat columns for use and authorised investigators can export conversations. Optional Model Vault processes inference despite ZDR, and external model endpoints follow their contracts. No complete staff/subprocessor plaintext matrix or secrecy undertaking was inspected.", "evidenceIds": [ "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-doc-154", "cohere-north:cohere-north:n-doc-139", "cohere-north:cohere-north:n-doc-217", "cohere-north:cohere-north:n-trust" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Unknown. Reviewed North security/encryption/compliance and private-deployment data flows, Trust Center and Enterprise Data Commitments, plus targeted first-party professional-secrecy searches. DPA is request/NDA-gated. No public North §203 StGB or Art.321 StGB undertaking or profession-specific add-on was retrieved; none requested. General data-flow/security pages are available but do not document such a secrecy offering.", "evidenceIds": [] } ], "limitations": [ "Contract facts only; no legal suitability assessment. No profession-specific commitment or paid option inferred from generic confidentiality, hosting, encryption or no-training terms.", "Public, unauthenticated source pass only; no sales contact, NDA request or authenticated access-control test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-doc-154", "cohere-north:cohere-north:n-doc-139", "cohere-north:cohere-north:n-doc-217", "cohere-north:cohere-north:n-trust" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:DATA-09", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North uses capacity and installation licensing with custom prices.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Compute Units cover model GPU capacity via hardware/model factors; Application Instances count separate administered North installations. Not documented as a universal per-seat tariff.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "North pricing page says custom enterprise pricing; numeric North licence rates not published in retrieved sources. Separate Model Vault/API rates are not North total.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Licensed capacity depends on GPUs/model factors, application instances and contract; no public included-message allowance retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Model Vault inference, external provider/search API contracts, extra parser/guardrail GPUs and deployment services may add cost; exact included entitlements/rates unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-193", "cohere-north:cohere-north:n-doc-14" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "unknown", "answer": "Unknown for overage. Compute units/application instances and custom pricing are documented. North rates, included usage, minimums and extras were not quoted or invented.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: overage." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-193", "cohere-north:cohere-north:n-doc-14" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swisscom publishes monthly organisation packages in CHF excluding VAT.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Flat monthly price per company package with user, storage and token caps; Custom is quoted.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "As retrieved 2026-10-21: Essential CHF 149/month up to 10 users; Professional CHF 399 up to 40; Premium CHF 799 up to 100, all excluding VAT. Custom has no public numerical price.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "Essential 5 GB/20m tokens; Professional 40 GB/75m; Premium 150 GB/200m monthly company tokens. Web Fetch requests/month 500/2,000/5,000 respectively. Assistant caps 3/5/7 per user.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Custom Web Search, SSO, agents and workflows cost extra per matrix; rates are not public.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "unknown", "answer": "What do usage beyond limits and premium models cost? Unknown. Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources.", "evidenceIds": [] } ], "limitations": [ "Overage prices, model-specific token accounting and extra Custom feature rates are not published in accessible sources." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared-scenario North totals remain unknown because the commercial rates and capacity sizing are not public.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21: twelve months, excl VAT, no discounts, 330 messages/user/month. At 200 users, North licence/capacity, infrastructure, implementation and support are unknown in EUR/CHF. No total or nonzero floor can be calculated without North tariff and sizing. Separate Model Vault/API prices are not substitutes. FX basis: ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:fx-ecb" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21: twelve months, excl VAT, no discounts, 330 messages/user/month. At 1,000 users, North licence/capacity, infrastructure, implementation and support are unknown in EUR/CHF. No total or nonzero floor can be calculated without North tariff and sizing. Separate Model Vault/API prices are not substitutes. FX basis: ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:fx-ecb" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21: twelve months, excl VAT, no discounts, 330 messages/user/month. At 5,000 users, North licence/capacity, infrastructure, implementation and support are unknown in EUR/CHF. No total or nonzero floor can be calculated without North tariff and sizing. Separate Model Vault/API prices are not substitutes. FX basis: ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:fx-ecb" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Capacity, replicas and external model/search usage vary;330 messages/user does not determine GPUs, parallelism or tool calls. Vendor-recommended model cannot price unknown North commercial terms; variable currency share remains unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:n-pricing" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "North licence per CU/instance, minimum capacity, model translation factors for chosen current models, HA/GPU sizing, external usage, storage/network, support, rollout and taxes outside excl VAT basis. No quote/contact requested.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-158" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:fx-ecb" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. The 200, 1,000 and 5,000-seat scenarios require a Custom quote and cannot be priced from packages capped at 100 users.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Custom base price, token pool/overage, connectors, agents, SSO and service costs are unpriced. Multiple standard packages are not assumed to form one enterprise contract.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ], "limitations": [ "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:ecb-fx" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public demo and model API trial do not verify a full North tenant trial.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "Pricing page distinguishes free rate-limited model API trial from paid production; trial key prohibited for commercial/production use. A free North business tier not established.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "North links instant demo/custom pricing; no self-serve North tenant with SSO/admin/connectors was provisioned or established.", "evidenceIds": [ "cohere-north:cohere-north:n-home", "cohere-north:cohere-north:n-pricing" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "Free model API trial does not establish North SSO, connectors or administration. Full North evaluation scope unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "North custom pricing and private rollout route through sales; whether an independent full tenant evaluation can start without contact remains unknown. No contact made.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-private" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-home", "cohere-north:cohere-north:n-private" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A one-month business trial is self-activated by eligible My Swisscom Business administrators.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "unknown", "answer": "Is there a free tier for business use? Unknown. No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run.", "evidenceIds": [] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "Offer provides one month free, up to 2 assistants/user and 10m tokens/company. Activation requires My Swisscom Business administrator rights and Swisscom Login. New noncustomers are directed to contact Swisscom.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "Published trial includes assistant creation and company token allowance; SSO/connectors/admin entitlement and seat count are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Existing eligible company administrators can activate online; people without a Swisscom customer account are directed to contact Swisscom. Custom evaluation requires scope clarification.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ], "limitations": [ "No permanent business free tier, card requirement or complete SSO/connector/admin trial scope was established. No existing eligible business account was available, so fixtures were not run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North contract minimums, term and local billing are unverified; pricing is quote-only.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "Each separately administered installation counts as an Application Instance; compute-unit licence metric exists, but numeric minimum/spend not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "unknown", "answer": "Unknown for contract_length. North custom enterprise contract was not public in retrieved sources; minimums, term, reduction and invoice currencies remain unknown.", "evidenceIds": [] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "unknown", "answer": "Unknown for cancellation. North custom enterprise contract was not public in retrieved sources; minimums, term, reduction and invoice currencies remain unknown.", "evidenceIds": [] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "unknown", "answer": "Unknown for local_invoicing. North custom enterprise contract was not public in retrieved sources; minimums, term, reduction and invoice currencies remain unknown.", "evidenceIds": [] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Quote-only for North licence/deployment. Separate Model Vault instance rates and model API tariffs do not make North pricing transparent.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing" ] } ], "limitations": [ "Remaining atomic gaps: contract_length, cancellation, local_invoicing." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:n-pricing" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "There is no minimum contract duration; cancellation is 30 days to calendar-month end.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "Offer explicitly says no minimum contract duration; organisation package caps apply, with Custom terms separately quoted.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "partial", "answer": "Monthly subscription/package prices; no minimum duration. Annual prepayment options are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Cancel online with 30 days notice to month-end. Upgrades bill pro rata from upgrade day; downgrades only on the first day of a following month.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "CHF excluding VAT prices are published by Swisscom. EUR invoicing and a paid contracting-entity invoice specimen are not established.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified. Standard monthly prices and capacities are public; Custom, overage and add-on rates require a quote.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] } ], "limitations": [ "Annual-billing options, price-change policy, EUR invoices and complete Custom commitments are not documented in accessible sources." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:factsheet" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North is commercially licensed; component source rights and branding terms need contract review.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Commercial CU/Application Instance licence documented; full North application/model/component licence texts not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "White-label settings configure product branding; entitlement, use restrictions and licence fee terms unverified. Separate installations count for licensing, with no public per-user cap retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-142", "cohere-north:cohere-north:n-doc-158" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Unknown for enterprise_features_closed. North is commercially licensed by capacity/installations. Full application/model component licences and branding rights were not publicly retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: enterprise_features_closed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:n-doc-142" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Free Trial terms grant a restricted service-use licence and reserve intellectual property.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Trial B.1/B.6 gives non-exclusive non-transferable internal-business use and prohibits copying, modifying or distributing the chatbot. This is distinct from the open licences of underlying model weights.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "Custom branding with name/logo/colours is included in paid basic features; trial bars copying or modifying the chatbot. Full paid component licence and seat restrictions remain unavailable.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unknown. Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents.", "evidenceIds": [] } ], "limitations": [ "Paid server/client/connector component licences and any distinct closed enterprise source edition are not published in retrieved documents." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms", "swisscom-assistant:swisscom-assistant:offer" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "APIs and approved exports provide some portability; full tenant exit is unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Alpha compliance approves targeted user/agent conversations for24 hours and downloadsCSV. API lists/retrieves conversations; a single complete admin export and preservation hold not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-139", "cohere-north:cohere-north:n-north-api" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "partial", "answer": "Automation definitions export reusableJSON graph/dependencies but omit credentials and schedules. Agent configurations have API access/version history; full portable agent export not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-29", "cohere-north:cohere-north:n-north-api" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "File API retrieves content and library metadata APIs exist; complete all-index/source bulk export and permission preservation not established.", "evidenceIds": [ "cohere-north:cohere-north:n-api-upload", "cohere-north:cohere-north:n-api-libraries" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "AutomationJSON, complianceCSV, original file API content and documentPDF/DOCX/HTML/TXT/MD are documented. These do not constitute complete tenant-state export.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-29", "cohere-north:cohere-north:n-doc-139", "cohere-north:cohere-north:n-doc-9" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "unknown", "answer": "Unknown for post_termination_window. Automation JSON, API files and approved compliance CSV are documented. Complete bulk tenant export, agent portability and post-exit recovery window remain unverified.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: post_termination_window." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-139", "cohere-north:cohere-north:n-north-api", "cohere-north:cohere-north:n-doc-29", "cohere-north:cohere-north:n-api-upload", "cohere-north:cohere-north:n-api-libraries", "cohere-north:cohere-north:n-doc-9" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Support resources exist; North SLA, regional entity and support languages remain unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Private deployments include access to solution architects, applied ML and customer success; public security/support resources exist. Contracted response times unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-private" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Unknown for support_languages. Public support/status resources and deployment assistance exist; response languages, North SLA credits and contracted DACH entity were not established.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "September 16 agreement plans Berlin/Toronto headquarters and Heidelberg research subject to close. A North-contract Swiss/DACH delivery entity or completed combination was not verified.", "evidenceIds": [ "cohere-north:cohere-north:n-combination" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Unknown for uptime_sla. Public support/status resources and deployment assistance exist; response languages, North SLA credits and contracted DACH entity were not established.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "partial", "answer": "Cohere has a public hosted API status page. Customer-hosted North availability is operator-managed; a North-wide hosted status/SLA not established.", "evidenceIds": [ "cohere-north:cohere-north:n-status", "cohere-north:cohere-north:n-doc-165" ] } ], "limitations": [ "Remaining atomic gaps: support_languages, uptime_sla." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-combination", "cohere-north:cohere-north:n-status", "cohere-north:cohere-north:n-doc-165" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Personal Swisscom support is included; trial terms disclaim availability guarantees.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Personalised support is a basic feature across editions; page supplies an enquiry form. Contractual response-time channels are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "supported", "answer": "Factsheet identifies Swisscom (Switzerland) Ltd Enterprise Customers in Berne and support directly from Switzerland.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:factsheet" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "partial", "answer": "Free Trial B.4 explicitly provides no availability/accessibility guarantee. Paid uptime SLA and credits were not retrieved.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:trial-terms" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "unknown", "answer": "Is there a public status page with history? Unknown. Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located.", "evidenceIds": [] } ], "limitations": [ "Guaranteed support languages/hours, response times, paid SLA credits and an Assistant-specific public status/incident history were not located." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:factsheet", "swisscom-assistant:swisscom-assistant:trial-terms" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Deployment assistance and public user/builder guides are offered; included service scope is unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "partial", "answer": "Vendor describes rollout support from architects, applied ML and customer success. Included hours/fees are not published.", "evidenceIds": [ "cohere-north:cohere-north:n-private" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Public user/agent/workflow guides support self-learning. Live end-user training and language entitlement not established.", "evidenceIds": [ "cohere-north:cohere-north:n-guide", "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-16" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Agent guide gives ticket deflection/sales/legal examples and internal agent catalogue permits sharing; document/Skills guides include task examples.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-21", "cohere-north:cohere-north:n-doc-12" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Unknown for adoption_programme. Vendor offers rollout assistance and guides; service language, included hours, adoption programme and costs were not retrieved.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Unknown for service_cost. Vendor offers rollout assistance and guides; service language, included hours, adoption programme and costs were not retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: adoption_programme, service_cost." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-guide", "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-16", "cohere-north:cohere-north:n-doc-21", "cohere-north:cohere-north:n-doc-12" ] }, { "productId": "swisscom-assistant", "claimId": "swisscom-assistant:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public videos and a setup guide support self-service assistant creation.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Essential, Professional and Premium standard editions; separately quoted Custom; one-month Free Trial where stated", "addOns": [], "deploymentMode": null, "region": "Switzerland Swisscom Cloud; Free Trial Web Fetch can send URLs to an external EU provider", "os": [], "surfaces": [ { "id": "web", "name": "Swiss AI Assistant browser workspace", "type": "web" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Offer links FAQ videos for starting a trial, building an assistant and custom prompts; the guide provides a German walkthrough. Formal training languages and inclusion are not specified.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Published HR, support, manuals, correspondence and sales examples plus example instructions provide use-case material.", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:guide" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Which services cost extra? Unknown. Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme.", "evidenceIds": [] } ], "limitations": [ "Guided onboarding entitlement, champion/adoption programmes and paid consulting/training costs are not specified. Personal support does not establish a full adoption programme." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swisscom-assistant:swisscom-assistant:offer", "swisscom-assistant:swisscom-assistant:guide" ] } ] } ], "sources": [ { "id": "cohere-north:cohere-north:n-doc-177-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers?format=html", "title": "Headless model providers", "locator": "Provider types, endpoint and credentials; public representation of https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 813d19abcb01a5b84e23e8615ef38b9e94cd57097f91ae7e44a139e6b62c4cbb on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Operators register Cohere, vLLM, Azure, Bedrock, SageMaker, OpenAI and Anthropic endpoints with customer secrets." }, { "id": "cohere-north:cohere-north:n-doc-32-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/north-large-01-2026?format=html", "title": "North Large 01-2026", "locator": "Model card and limitations; public representation of https://private.docs.cohere.com/north/docs/north-large-01-2026.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 46ad467b680bd511cfc5f0d3168f40dd32b61be945b039d7cf029b3527b5ece7 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "North partnership model accepts text/images with256K input/32K output and48 languages; citation gaps acknowledged." }, { "id": "cohere-north:cohere-north:n-doc-134-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/models?format=html", "title": "Models and providers", "locator": "Beta UI, alpha RBAC, aliases and fallback; public representation of https://private.docs.cohere.com/north/docs/admin/models.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 3ddb8818e63c7322d79680498f711ab0dd1a15dd87f1315c3065bed5171538dd on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Custom endpoints/providers, group access and defaults; grants additive and alias may silently fall back to provider default." }, { "id": "cohere-north:cohere-north:n-doc-1-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-chat?format=html", "title": "Chat", "locator": "Model picker, UI languages, image input and dictation; public representation of https://private.docs.cohere.com/north/docs/get-started/north-chat.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 2a609c8b8dc88bce89ad912f7d8c43ee63449c23a0bac0e5fcb5954bf55e0964 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Chat model choice, source-linked responses, eight UI languages and configurable voice/image input are documented." }, { "id": "cohere-north:cohere-north:n-doc-14-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality?format=html", "title": "North multimodal features", "locator": "Cohere-only image input and visual parser; public representation of https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c4763a8ec53fc0d63b4393939e71c9df423160564cdbc748004dcd7af256faba on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Vision/OCR requires configured models/parser; third-party image input planned, document visual pages limited500." }, { "id": "cohere-north:cohere-north:n-doc-97-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/configuring_voice_settings?format=html", "title": "Voice settings", "locator": "Alpha dictation and beta mobile recording; public representation of https://private.docs.cohere.com/north/docs/admin/configuring_voice_settings.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 26565385151f6fa21890665138a7d900c61ea1cbff3bb96f46e67955e5ac54a1 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Dictation and long-form mobile recording are separately off by default and require configured transcription service." }, { "id": "cohere-north:cohere-north:n-doc-12-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/skills?format=html", "title": "Skills", "locator": "Beta skills and Office file packages; public representation of https://private.docs.cohere.com/north/docs/get-started/skills.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9167ea7e86e91dabe44c8cbcc8e0f3b3baa5b44badaf1d393bb4ae67e41fdb0d on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Built-in/custom skills create/edit DOCX/PPTX/XLSX/CSV using code sandbox and supported models." }, { "id": "cohere-north:cohere-north:north-release-html-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/changelog", "title": "North release notes, public HTML", "locator": "October 16 North 2.0.0 and October 20 2.0.1; Models, Libraries, Google Drive, Skills, Sandbox and Admin; HTTP 200, body SHA256 be38218043c7eb99d836db5d02f86ce71b5af7c2c267327410f58f81936ed720", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-26", "finding": "North 2 documents model aliases, beta Library sharing/Skills and sandbox, alpha controls, version-scoped legacy removals and the October 20 storage patch. Release labels are feature-specific, not a guarantee of private-deployment parity." }, { "id": "swisscom-assistant:swisscom-assistant:offer", "productId": "swisscom-assistant", "kind": "vendor-claimed", "url": "https://www.swisscom.ch/en/business/sme/it-cloud/new-way-of-working/swiss-ai-assistant.html", "title": "Swiss AI Assistant offer and FAQ", "locator": "Basic features; edition cards; Custom; FAQ; Additional offer terms", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lists Swiss hosting, current selectable models, flat-rate packages, Swisscom Login, trial retention and commercial conditions." }, { "id": "swisscom-assistant:swisscom-assistant:factsheet", "productId": "swisscom-assistant", "kind": "vendor-claimed", "url": "https://documents.swisscom.com/product/filestore/lib/1f276f70-63fc-4e15-8cc1-086ae198fdea/factsheet_swiss_a_assistant-en.pdf?idxme=pex-search", "title": "Swiss AI Assistant factsheet", "locator": "Page 2 hosted service; page 3 feature matrix and legend", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lists document/audio/image features and marks web search, SSO, agents and workflow automation unavailable on standard editions and chargeable in Custom." }, { "id": "cohere-north:cohere-north:n-north-changelog", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/changelog.md", "title": "North release notes", "locator": "October 20 v2.0.1 andOctober 16 v2.0.0; migrations", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Dated releases document new models, beta/alpha capabilities and removal/deprecation of legacy connectors and APIs." }, { "id": "cohere-north:cohere-north:n-doc-168", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/install/models.md", "title": "Deploy models chart", "locator": "In-cluster generative/Compass components and pinned artifacts", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer GPU model chart supports local chat/embed/rerank; serving containers version independently." }, { "id": "cohere-north:cohere-north:n-doc-135-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/bedrock-anthropic?format=html", "title": "Bedrock Anthropic setup", "locator": "Customer AWS prerequisites and roles; public representation of https://private.docs.cohere.com/north/docs/admin/bedrock-anthropic.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 185176cbe038586b463babfc0584a55cd212cf96f554cf6eadaf1238e4105617 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Own AWS account/region and authorized Claude models support chat, agents and automations." }, { "id": "cohere-north:cohere-north:n-doc-218-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/microsoft-foundry-with-north.md", "title": "Microsoft Foundry with North", "locator": "Customer Azure inference and feature gaps; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 e717dddf6149bafdb68a613b1268d366565e212be0e292d989d1c2a8d960f35e on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Customer Azure billing supports chat/embed/rerank/Parse5; sparse and North Large unavailable there, mixed hosting required." }, { "id": "cohere-north:cohere-north:n-doc-177", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers.md", "title": "Headless model providers", "locator": "Provider types, endpoint and credentials", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Operators register Cohere, vLLM, Azure, Bedrock, SageMaker, OpenAI and Anthropic endpoints with customer secrets." }, { "id": "cohere-north:cohere-north:n-doc-14", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality.md", "title": "North multimodal features", "locator": "Cohere-only image input and visual parser", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Vision/OCR requires configured models/parser; third-party image input planned, document visual pages limited500." }, { "id": "cohere-north:cohere-north:n-doc-218", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/microsoft-foundry-with-north.md", "title": "Microsoft Foundry with North", "locator": "Customer Azure inference and feature gaps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Azure billing supports chat/embed/rerank/Parse5; sparse and North Large unavailable there, mixed hosting required." }, { "id": "cohere-north:cohere-north:n-doc-126", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/tools-mcp-servers.md", "title": "MCP server administration", "locator": "Registration, custom headers, permissions and remote limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer/remote MCP support scoped OAuth/tokens/static headers; remote registration needs internet and dynamic registration." }, { "id": "swisscom-assistant:swisscom-assistant:announcement", "productId": "swisscom-assistant", "kind": "vendor-claimed", "url": "https://www.swisscom.ch/en/about/news/2026/02/18-swiss-ai-assistant.html", "title": "Swiss AI Assistant knowledge-management announcement", "locator": "AI with clear data sovereignty; AI introduction; AI strategy", "sourceDate": "2026-02-18", "retrievedAt": "2026-10-21", "finding": "Describes Swiss-operated unchanged open models, future Apertus availability and the distinct Swiss AI Platform portfolio." }, { "id": "cohere-north:cohere-north:n-doc-18-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents?format=html", "title": "Creating custom agents", "locator": "Instructions, versioning, sharing and model permission model; public representation of https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6ae6b9abfe4e5de1679146a003d858f773f48d669e0c579e530654feba66aba9 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Agents combine instructions/models/tools/libraries; shared agents inherit owner model access." }, { "id": "cohere-north:cohere-north:n-doc-137-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/flow-control?format=html", "title": "Flow control", "locator": "Alpha model rate-limit proxy; public representation of https://private.docs.cohere.com/north/docs/admin/flow-control.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 b0aabd0e2334636f4ff1d4bea234db5f41b155a385923fbce27a1face1df2312 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "User/group/model/source/provider rules enforce request/input/output token limits only after Helm services deployed; fail-open option and unlimited default." }, { "id": "cohere-north:cohere-north:n-doc-73-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/supported-files?format=html", "title": "Supported files", "locator": "Formats and100 MB/500 MB limit wording; public representation of https://private.docs.cohere.com/north/docs/get-started/supported-files.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9bc5a3f6698e34d553cd9b9efd32964736dbe6989a31fc138e6eaec28fe9e680 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Documents text/Office/tabular/image/audio formats and configurable processing; My files limit differs from its dedicated guide." }, { "id": "cohere-north:cohere-north:n-doc-66-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/my-files/home?format=html", "title": "My files", "locator": "Upload limit, OCR and Smart Search; public representation of https://private.docs.cohere.com/north/docs/get-started/tools/my-files/home.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d6f571cfecc507841ce963c91571a3822f44b24d28d0192f21498d4abdcc1c30 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Guide states50 MB/file and configured totals; image-only PDFs require parser setup and images are not indexed for general Smart Search." }, { "id": "cohere-north:cohere-north:n-doc-100-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/multimodality?format=html", "title": "Multimodality configuration", "locator": "Alpha parser/model/feature prerequisites; public representation of https://private.docs.cohere.com/north/docs/admin/multimodality.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 2e036dc55b465b41bcff9b28bb0fc83bb5ff07d7750137f983ef0461fc1ef593 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Image input currently limited to Cohere vision models; smart parser and infrastructure are separately required." }, { "id": "cohere-north:cohere-north:n-doc-42-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/libraries?format=html", "title": "Libraries", "locator": "Beta persistence, source/sharing and binding; public representation of https://private.docs.cohere.com/north/docs/get-started/tools/libraries.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 dbe8dc45b308026365048a6e52ee685ac8fedfe257517c688f624e9e2ebf4374 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Libraries bind to agents/chats/nodes; source libraries and uploads have different sharing/access rules." }, { "id": "cohere-north:cohere-north:n-doc-11-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/projects?format=html", "title": "Projects", "locator": "Alpha workspace and storage; public representation of https://private.docs.cohere.com/north/docs/get-started/projects.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f7d3bab16beb3744f5def211a909d7acebcb6a00cd68b747a826b2d608fd0a0e on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Private indexed project files are isolated to the project; default per-user aggregate storage2 GiB." }, { "id": "cohere-north:cohere-north:n-doc-133-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/libraries.md", "title": "Admin library directory", "locator": "Beta user/group access; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f4248f5cd4bf98f610b6f39c57494e2834de07e117db292498eca4707a592b8f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admins manage library access without seeing contents; groups and company access supported, email libraries private." }, { "id": "cohere-north:cohere-north:n-doc-151-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/data-syncing?format=html", "title": "Data syncing", "locator": "Atlas copies versus live Gmail/Google Drive Full Access; public representation of https://private.docs.cohere.com/north/docs/security/data-syncing.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9098552e0be35967acf545ee4d3c6487281481833795c49d487dfe417382184e on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Atlas periodic indexing differs from live APIs; generic freshness minutes to hours." }, { "id": "cohere-north:cohere-north:n-doc-126-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/tools-mcp-servers.md", "title": "MCP server administration", "locator": "Registration, custom headers, permissions and remote limits; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8b401a0257b45f4b284dd89368b795118eb74b1a2b0d193d56a9b1687e804ea9 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Customer/remote MCP support scoped OAuth/tokens/static headers; remote registration needs internet and dynamic registration." }, { "id": "cohere-north:cohere-north:n-doc-53-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/microsoft-connectors/sharepoint-server-connector-setup?format=html", "title": "SharePoint Server connector setup", "locator": "On-prem SharePoint Server prerequisites; public representation of https://private.docs.cohere.com/north/docs/get-started/tools/microsoft-connectors/sharepoint-server-connector-setup.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 10f8e3e90ba4fcf31095515a6fe687de0e080d90e1d72e9d0257a555486a2475 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Documents customer-network SharePoint Server integration with deployment/auth prerequisites." }, { "id": "cohere-north:cohere-north:n-doc-152-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/data-sharing?format=html", "title": "Data sharing", "locator": "Agent/library scope, runtime checks and private email; public representation of https://private.docs.cohere.com/north/docs/security/data-sharing.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 b001f4de791c2eadc7d050e3863bbd26d4476540f6516d632b1b420bf025ccbd on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Atlas/source permission checks fail closed for retrieval; old email storage descriptions conflict with live Gmail guide." }, { "id": "cohere-north:cohere-north:north2-launch-20261026", "productId": "cohere-north", "kind": "vendor-claimed", "url": "https://cohere.com/blog/introducing-north-2", "title": "North 2 product launch", "locator": "Core feature and connector lists; model and governance sections", "sourceDate": "2026-10-05", "retrievedAt": "2026-10-26", "finding": "The first-party announcement names shared Libraries, Skills, applications, third-party models, user/group governance and built-in enterprise connector families; planned financial connectors are distinguished from current release-specific alpha documentation." }, { "id": "cohere-north:cohere-north:n-doc-64", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/atlas-sharepoint/atlas-sharepoint-implementation.md", "title": "SharePoint implementation", "locator": "Compass indexing,10-minute sync and source search dependency", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Selected content is indexed;10-minute sync detects updates/deletes, after source-side indexing permits discovery." }, { "id": "cohere-north:cohere-north:n-doc-42", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/libraries.md", "title": "Libraries", "locator": "Beta persistence, source/sharing and binding", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Libraries bind to agents/chats/nodes; source libraries and uploads have different sharing/access rules." }, { "id": "cohere-north:cohere-north:n-doc-151", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/data-syncing.md", "title": "Data syncing", "locator": "Atlas copies versus live Gmail/Google Drive Full Access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Atlas periodic indexing differs from live APIs; generic freshness minutes to hours." }, { "id": "cohere-north:cohere-north:n-doc-152", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/data-sharing.md", "title": "Data sharing", "locator": "Agent/library scope, runtime checks and private email", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Atlas/source permission checks fail closed for retrieval; old email storage descriptions conflict with live Gmail guide." }, { "id": "cohere-north:cohere-north:n-doc-4", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/sharing-collaborating-chat.md", "title": "Sharing and collaborating with chat", "locator": "Snapshot contents and debug visibility", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Shared snapshots expose full messages, citations, thinking trace and sandbox files to signed-in recipients." }, { "id": "cohere-north:cohere-north:n-doc-149", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/tool-authorization.md", "title": "Tool authorization", "locator": "OAuth/source permission checks", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Per-user access and runtime source checks documented; revocation immediacy not independently measured." }, { "id": "cohere-north:cohere-north:n-doc-111", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/identity/sso/user-provisioning.md", "title": "JIT provisioning", "locator": "First login and refreshed groups", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "First successful login creates users; groups refresh at authentication/session renewal; admin deprovisioning APIs documented." }, { "id": "cohere-north:cohere-north:n-doc-33", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools-overview.md", "title": "North tools overview", "locator": "Per-tool state and categories", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Names first-party sources and states, including Jira/Slack MCP beta, Atlas SharePointGA and Gmail alpha." }, { "id": "cohere-north:cohere-north:n-doc-165-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/deployment-model.md", "title": "Deployment model", "locator": "Helm and production GitOps; 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default per-user aggregate storage2 GiB." }, { "id": "cohere-north:cohere-north:n-doc-18", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents.md", "title": "Creating custom agents", "locator": "Instructions, versioning, sharing and model permission model", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents combine instructions/models/tools/libraries; shared agents inherit owner model access." }, { "id": "cohere-north:cohere-north:n-doc-86", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/configuring_preamble_prompt_settings.md", "title": "Preamble and prompt settings", "locator": "Company instructions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Optional organisation instructions apply across models alongside platform/agent preambles." }, { "id": "cohere-north:cohere-north:n-doc-8", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/memory.md", "title": "Memory", "locator": "Alpha personal/archival memory", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Personal memories can be edited or deleted; 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admin deployment/access required." }, { "id": "cohere-north:cohere-north:n-doc-150", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/tool-action-approvals.md", "title": "Tool action approvals", "locator": "Destructive actions and global Allow Always", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Approval modal can edit/deny action parameters, but tool hints and persistent global bypass limit per-action assurance." }, { "id": "cohere-north:cohere-north:n-doc-30", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-automations/consuming-automations.md", "title": "Consuming automations", "locator": "Run, cron schedule, approval and cancel", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Schedules support cron/natural language; run viewer shows inputs/outputs and cancellation; action permission accepted at launch." }, { "id": "cohere-north:cohere-north:n-doc-74", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/websearch/home.md", "title": "Web search", "locator": "GA provider choices and handling", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Tavily defaultGA; 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licence rates absent." }, { "id": "cohere-north:cohere-north:n-doc-78", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/north_analytics_v2.md", "title": "Analytics v2", "locator": "Alpha metrics and CSV/PNG exports", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Self-hosted analytics reports users/groups/models/agents/tools; named-user CSV and sampled metrics have limits." }, { "id": "cohere-north:cohere-north:n-doc-95", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/configuring_analytics_settings.md", "title": "Analytics settings", "locator": "Alpha event collection and retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Operators can turn event collection off and configure retention for database analytics events." }, { "id": "cohere-north:cohere-north:n-doc-137", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/flow-control.md", "title": "Flow control", "locator": "Alpha model rate-limit proxy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "User/group/model/source/provider rules enforce request/input/output token limits only after Helm services deployed; fail-open option and unlimited default." }, { "id": "cohere-north:cohere-north:n-doc-207", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/observability/token-usage.md", "title": "Token usage monitoring", "locator": "Prometheus/Grafana collection and limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Operators collect billed/raw tokens by model/provider/operation; no per-user labels, scrape gaps and incomplete paths prevent billing-ledger equivalence." }, { "id": "cohere-north:cohere-north:n-doc-140-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/audits?format=html", "title": "Audits", "locator": "Alpha admin events and GET API; public representation of https://private.docs.cohere.com/north/docs/admin/audits.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 4694734d3c4deaa7540b7df9604377266d387b5b92dea6b958aebbfdd74d20fc on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admin changes/compliance decisions have searchable event rows and programmatic audit endpoints." }, { "id": "cohere-north:cohere-north:n-doc-139-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/compliance?format=html", "title": "Compliance", "locator": "Alpha dual-control investigation and CSV; public representation of https://private.docs.cohere.com/north/docs/admin/compliance.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8d8d2439993a46e02f92eaf3dc040bacc2a9b59f3ad61352c04278648157c37c on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Approved investigators get24-hour conversation access/CSV including blocked/redacted content; self-approval forbidden." }, { "id": "cohere-north:cohere-north:n-doc-138", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/north-guardrails.md", "title": "Guardrails admin", "locator": "Selected-customer beta PII and alpha content safety", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "HiddenLayer supports allow/block/redact with monitor-only default; timeouts/unsupported entities and advisory content safety can fail open." }, { "id": "cohere-north:cohere-north:n-doc-193", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/advanced/feature-enablement/guardrails.md", "title": "Guardrails deployment", "locator": "Selected-customer beta in-cluster HiddenLayer", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "GPU scanning engine runs inside customer cluster without external HiddenLayer cloud traffic in documented configuration." }, { "id": "cohere-north:cohere-north:n-doc-145", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/terms-and-conditions.md", "title": "Terms and conditions", "locator": "Alpha required policy acceptance", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Sign-up/tool-specific multilingual terms require acceptance again after new versions; external URL overrides hosted terms." }, { "id": "cohere-north:cohere-north:n-doc-146", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security.md", "title": "North security", "locator": "Customer deployment hardening and log forwarding", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Recommends operator encryption/network/SSO controls and stdout-to-SIEM forwarding; no observed hardened configuration implied." }, { "id": "cohere-north:cohere-north:n-private", "productId": "cohere-north", "kind": "vendor-claimed", "url": "https://cohere.com/private-deployments", "title": "Cohere private deployments", "locator": "VPC/on-prem/air-gap and rollout support", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Vendor offers customer-managed VPC and air-gapped on-prem delivery with deployment assistance." }, { "id": "cohere-north:cohere-north:n-doc-217", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/model-vault-with-north.md", "title": "Model Vault with North", "locator": "Customer app plus Cohere inference", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "North stays customer-hosted; Cohere processes model inputs in dedicated Vault; ZDR option removes prompt retention." }, { "id": "cohere-north:cohere-north:n-doc-214", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/backup-restore.md", "title": "Backup and restore", "locator": "Database, secrets and object storage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Operator controls backup placement and retention; encryption master key needed for restore." }, { "id": "cohere-north:cohere-north:n-doc-208", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/observability/traces.md", "title": "Distributed tracing", "locator": "Operator OpenTelemetry export", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Optional tracing sends deployment telemetry to operator-selected collectors; geographic placement is not fixed." }, { "id": "cohere-north:cohere-north:n-commitments", "productId": "cohere-north", "kind": "documented", "url": "https://cohere.com/enterprise-data-commitments", "title": "Enterprise data commitments", "locator": "Private/third-party versus SaaS Platform; retention and ZDR FAQ", "sourceDate": "2025-12-05", "retrievedAt": "2026-10-21", "finding": "Private deployments do not send prompts to Cohere; SaaS Platform has opt-out training and30-day logs with exceptions; Model Vault integration has its own inference scope." }, { "id": "cohere-north:cohere-north:n-vault", "productId": "cohere-north", "kind": "documented", "url": "https://docs.cohere.com/docs/model-vault.md", "title": "Model Vault overview", "locator": "Dedicated inference deployment and choices", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Cohere-managed dedicated inference is separate from the North control plane." }, { "id": "cohere-north:cohere-north:n-doc-165", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/deployment-model.md", "title": "Deployment model", "locator": "Helm and production GitOps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "North application Helm chart deployed on customer Kubernetes; GitOps/ArgoCD recommended for production." }, { "id": "cohere-north:cohere-north:n-doc-159", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/networking-requirements.md", "title": "Networking requirements", "locator": "Optional external model API and registry access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Operator network/DNS/TLS controls; hosted model API optional, image supply needs mirroring for disconnected installations." }, { "id": "cohere-north:cohere-north:n-doc-139", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/compliance.md", "title": "Compliance", "locator": "Alpha dual-control investigation and CSV", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Approved investigators get24-hour conversation access/CSV including blocked/redacted content; self-approval forbidden." }, { "id": "cohere-north:cohere-north:n-doc-88", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/configuring_data_retention_settings.md", "title": "Data retention settings", "locator": "Alpha conversation retention and jobs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Age-based retention off by default; enabled defaults90day soft-delete plus30-day timeout; hourly hard-delete still runs for manually deleted conversations." }, { "id": "cohere-north:cohere-north:n-combination-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://cohere.com/blog/cohere-and-aleph-alpha-sign-agreement", "title": "Cohere and Aleph Alpha combination agreement", "locator": "September 16 definitive agreement and closing conditions; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 972ee8d4e3dd868bf9d5986f00e66c0543ffd55cf519b78909aa7ec0cad9c399 on 2026-10-26", "sourceDate": "2026-09-16", "retrievedAt": "2026-10-26", "finding": "Combination remains subject to regulatory approvals; future dual headquarters and leadership depend on closing." }, { "id": "cohere-north:cohere-north:corporate-aisle-20261026", "productId": "cohere-north", "kind": "vendor-claimed", "url": "https://cohere.com/blog/cohere-and-aisle-sign-letter-of-intent-to-advance-cyber-resilient-sovereign-ai", "title": "Cohere AISLE proposed acquisition announcement", "locator": "October 15 announcement, opening paragraphs and closing transaction conditions; HTTP 200, body SHA256 e17b07229ecb36abb9f98b4d36e6541d3c74db64f0758fa93b8b48df3c7ccf58", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-26", "finding": "The current text calls AISLE a proposed acquisition and calls Aleph Alpha a partnership. It does not provide closing/approval evidence for the September business-combination agreement." }, { "id": "cohere-north:cohere-north:n-terms-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://cohere.com/terms-of-use", "title": "Cohere public terms of use", "locator": "2022 terms; scope and choice of law; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 09c6e9b556c82d0e47438f044477298abb536b98fb30622371806a82ea1f3cbd on 2026-10-26", "sourceDate": "2022-09-07", "retrievedAt": "2026-10-26", "finding": "Public general terms identify Cohere Inc and Ontario/Toronto law; North commercial subscription terms were not retrieved." }, { "id": "cohere-north:cohere-north:n-trust-20261026", "productId": "cohere-north", "kind": "vendor-claimed", "url": "https://trustcenter.cohere.com/?format=html", "title": "Cohere Trust Center", "locator": "Reports, subprocessors and regulatory FAQs; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 be106d8cf80369b1d1adf72c7912bf7c8af1221b76a8a381c6a95455d2666401 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Lists request-gated SOC 2/ISO 27001/42001 reports, USA subprocessors, NDA-gated DPA and SaaS US-Central hosting; not a whole-North private deployment policy." }, { "id": "cohere-north:cohere-north:n-trust", "productId": "cohere-north", "kind": "vendor-claimed", "url": "https://trustcenter.cohere.com/?format=html", "title": "Cohere Trust Center", "locator": "Reports, subprocessors and regulatory FAQs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lists request-gated SOC 2/ISO 27001/42001 reports, USA subprocessors, NDA-gated DPA and SaaS US-Central hosting; not a whole-North private deployment policy." }, { "id": "cohere-north:cohere-north:n-terms", "productId": "cohere-north", "kind": "documented", "url": "https://cohere.com/terms-of-use", "title": "Cohere public terms of use", "locator": "2022 terms; scope and choice of law", "sourceDate": "2022-09-07", "retrievedAt": "2026-10-21", "finding": "Public general terms identify Cohere Inc and Ontario/Toronto law; North commercial subscription terms were not retrieved." }, { "id": "cohere-north:cohere-north:n-doc-154", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/data-encryption-at-rest.md", "title": "Data encryption at rest", "locator": "Optional AES256GCM chat-column envelope encryption", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer-held Kubernetes master key encrypts chat columns; automation/workflow data excluded." }, { "id": "cohere-north:cohere-north:n-pricing", "productId": "cohere-north", "kind": "documented", "url": "https://cohere.com/pricing", "title": "Cohere pricing", "locator": "North custom pricing; separate Model Vault/API tables", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "North pricing is custom; model API trials and Model Vault instance rates are separate products." }, { "id": "cohere-north:cohere-north:fx-ecb", "productId": "cohere-north", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical FX", "locator": "2026-10-20 USD/CHF rates", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "EUR1=USD1.1215=CHF0.9237; rates recorded without inventing an unpriced North total." }, { "id": "swisscom-assistant:swisscom-assistant:ecb-fx", "productId": "swisscom-assistant", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB euro foreign exchange reference rates, 20 October 2026", "locator": "Cube time=\"2026-10-20\": USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "ECB records EUR 1 = USD 1.1215 and CHF 0.9237 on 20 October 2026; derived USD to EUR is 1/1.1215 and CHF to EUR is 1/0.9237." }, { "id": "cohere-north:cohere-north:n-home", "productId": "cohere-north", "kind": "vendor-claimed", "url": "https://cohere.com/north", "title": "North 2 product page", "locator": "Platform and private deployment overview", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "North offers agents, automations, libraries, applications and private deployment." }, { "id": "cohere-north:cohere-north:n-doc-142", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/whitelabeling.md", "title": "White labeling", "locator": "Branding configuration", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Operators configure branding; commercial branding licence terms not established." }, { "id": "cohere-north:cohere-north:n-combination", "productId": "cohere-north", "kind": "documented", "url": "https://cohere.com/blog/cohere-and-aleph-alpha-sign-agreement", "title": "Cohere and Aleph Alpha combination agreement", "locator": "September 16 definitive agreement and closing conditions", "sourceDate": "2026-09-16", "retrievedAt": "2026-10-21", "finding": "Combination remains subject to regulatory approvals; future dual headquarters and leadership depend on closing." }, { "id": "cohere-north:cohere-north:n-status", "productId": "cohere-north", "kind": "documented", "url": "https://status.cohere.com/", "title": "Cohere status", "locator": "Hosted API service status", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public hosted service status is available; it does not establish customer-hosted North SLA." }, { "id": "cohere-north:cohere-north:n-guide", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/docs/get-started/north-user-guide.md", "title": "North user guide", "locator": "Release calendar and feature-state definitions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lists planned November 13 v2.1 andDecember 11 v2.2 releases, subject to change; not individual feature delivery promises." }, { "id": "cohere-north:cohere-north:n-doc-36", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/data-interpreter/home.md", "title": "Data Interpreter", "locator": "Deprecated tool and successor", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Legacy spreadsheet Python tool is deprecated in favor of code sandbox; whole-sheet analysis differs from indexed metadata search." } ] }