{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "cohere-north-vs-glean", "canonicalUrl": "https://onaihq.com/compare/agents/cohere-north-vs-glean/", "markdownUrl": "https://onaihq.com/compare/agents/cohere-north-vs-glean/index.md", "dataUrl": "https://onaihq.com/compare/agents/cohere-north-vs-glean/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "cohere-north", "name": "Cohere North", "website": "https://cohere.com/north", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/cohere-north/", "lifecycle": { "status": "sunset", "note": "Version-scoped component migration: legacy Jira removed in North 2.0; legacy Google Drive and guardrail REST slated for removal in 2.1, Salesforce legacy and Data Interpreter deprecated without a fixed date. Whole North continues.", "scope": "Legacy North connectors/APIs/Data Interpreter only; customer upgrade version determines removal.", "continuation": "New Jira/Google Drive/Salesforce tools, guardrail gRPC and Code sandbox replace legacy paths; connection recreation or application migration may be required.", "announcementDate": "2026-10-16", "serviceEndDate": null, "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-north-changelog", "cohere-north:cohere-north:n-doc-36" ] }, "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-api", "name": "North instance REST API and SDK access", "type": "api" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" }, { "id": "north-mobile", "name": "North iOS and alpha Android app", "type": "mobile" }, { "id": "model-vault", "name": "Optional Cohere-managed Model Vault inference with customer-hosted North", "type": "api" }, { "id": "platform-api", "name": "Separate Cohere Platform model API; policies scoped separately", "type": "api" } ], "sourcedClaimCount": 49, "statedByVendorCount": 0, "crossCheckedClaimCount": 49, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" }, { "id": "glean", "name": "Glean", "website": "https://www.glean.com", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/glean/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" }, { "id": "desktop", "name": "Glean for Desktop Windows and macOS", "type": "desktop-app" }, { "id": "mobile", "name": "Glean iOS and Android", "type": "mobile-app" }, { "id": "extension", "name": "Glean browser extension and companion", "type": "browser-extension" }, { "id": "teams", "name": "Glean in Microsoft Teams", "type": "teams-app" }, { "id": "api", "name": "Glean APIs and remote MCP server", "type": "api" } ], "sourcedClaimCount": 50, "statedByVendorCount": 0, "crossCheckedClaimCount": 50, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 48, "sharedSourcedCriteria": 48, "crossCheckedCriteriaByProduct": { "cohere-north": 49, "glean": 50 }, "sourcedOnlyCriteriaByProduct": { "cohere-north": 0, "glean": 0 }, "sourcedCriteriaByProduct": { "cohere-north": 49, "glean": 50 }, "crossCheckedCriterionRows": 51, "sourcedOnlyCriterionRows": 0, "sourcedCriterionRows": 51, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North supports customer-configured Cohere and external providers; deployed models determine availability.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform 2.0.1; alpha model-tier aliases and direct image input; North Mini separately Beta", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Provider types include customer Cohere containers, Cohere Platform/compatibility, vLLM, Azure Cohere, Bedrock, SageMaker, Azure OpenAI, OpenAI and Anthropic.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177-20261026" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "The model card documents North Large 01-2026, and the October 16 release adds North Mini Beta. The Skills guide recommends additional external model identifiers, but those do not establish what any customer deployment has installed or licensed.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-32-20261026", "cohere-north:cohere-north:north-release-html-20261026", "cohere-north:cohere-north:n-doc-12-20261026", "cohere-north:cohere-north:n-doc-134-20261026" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Default-agent chat has a model picker; custom agents choose models in settings. Alpha tier picker aliases Default/Alternate/Legacy and can expose additional permitted models.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1-20261026", "cohere-north:cohere-north:n-doc-134-20261026" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Documented resolution is group default, Default alias, then deployment default; inaccessible aliases silently fall back to provider default with a log warning. Automatic task-based routing across providers and UI disclosure of that fallback remain unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-134-20261026" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "North Large 01-2026 accepts text/images,256K input and32K text output. Alpha image input is Cohere-only; visual parser handles PDF/DOCX/PPTX, including OCR. Dictation uses configured ASR; complete per-model matrix unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-32-20261026", "cohere-north:cohere-north:n-doc-14-20261026", "cohere-north:cohere-north:n-doc-97-20261026" ] } ], "limitations": [ "current_models: The model card documents North Large 01-2026, and the October 16 release adds North Mini Beta. The Skills guide recommends additional external model identifiers, but those do not establish what any customer deployment has installed or licensed.", "auto_routing: Documented resolution is group default, Default alias, then deployment default; inaccessible aliases silently fall back to provider default with a log warning. Automatic task-based routing across providers and UI disclosure of that fallback remain unknown.", "multimodal_input: North Large 01-2026 accepts text/images,256K input and32K text output. Alpha image input is Cohere-only; visual parser handles PDF/DOCX/PPTX, including OCR. Dictation uses configured ASR; complete per-model matrix unknown." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177-20261026", "cohere-north:cohere-north:n-doc-32-20261026", "cohere-north:cohere-north:north-release-html-20261026", "cohere-north:cohere-north:n-doc-12-20261026", "cohere-north:cohere-north:n-doc-134-20261026", "cohere-north:cohere-north:n-doc-1-20261026", "cohere-north:cohere-north:n-doc-14-20261026", "cohere-north:cohere-north:n-doc-97-20261026" ] }, { "productId": "glean", "claimId": "glean:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Model Hub documents multi-provider choice and Auto routing. New department Auto policies require opt-in rollout as of October 21, with GA scheduled October 29.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "As of 2026-10-21: established model catalog plus opt-in new Auto-policy rollout; no tenant observed", "plan": "Core Suite + Model Hub Usage with Universal Model Key or Customer Key; new department policies only on Glean-key deployments with rollout enabled. Enterprise Flex billing is separate.", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Model Hub lists OpenAI, Anthropic, Google, Amazon, Glean and open models through Baseten/Fireworks. Availability is conditional on enabled model and route.", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "Representative listed models include GPT-6.1 Sol, GPT-6 Astra/Sol/Luna, Claude Sonnet 5.5, Opus 5.5, Gemini 3.8 Flash, Waldo and GLM 5.3. Actual tenant-enabled selections were not observed.", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "With Glean Universal Model Key users can select a specific enabled model or Auto. Customer Key uses configured defaults and has separate availability constraints.", "evidenceIds": [ "glean:glean:models", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Universal Model Key Auto routes among enabled models. The new department policies require Feature rollouts opt-in from October 15 as of this October 21 check; GA is scheduled October 29. Customer Key Auto uses admin defaults. Per-request selected-model visibility was not established.", "evidenceIds": [ "glean:glean:models", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Uploads, image generation and real-time voice are documented; supported input types vary by model and the key-feature matrix. A complete per-model input matrix was not verified.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "This criterion combines established model choice with an opt-in policy rollout; no blanket current GA status is asserted for the new policies. Enabled tenant models and per-request routing were not observed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements", "glean:glean:key-matrix", "glean:glean:r3-october-rollout-migration", "glean:glean:uploads" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated platform notes and operator-pinned model artifacts exist; provider release lag is unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "Unknown for release_lag_days. No matched provider/product dates for the last three releases or contractual model-removal notice period was retrieved.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Public North release notes through October 20 v2.0.1 include model and feature changes.", "evidenceIds": [ "cohere-north:cohere-north:n-north-changelog" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "Unknown for deprecation_notice. No matched provider/product dates for the last three releases or contractual model-removal notice period was retrieved.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "Self-hosted serving images/model artifacts are versioned independently; operators select image tags/digests. This does not guarantee retention of external API model versions.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-168" ] } ], "limitations": [ "Remaining atomic gaps: release_lag_days, deprecation_notice." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-north-changelog", "cohere-north:cohere-north:n-doc-168" ] }, { "productId": "glean", "claimId": "glean:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated release notes and model deprecation guidance are public; comparable release-lag measurements remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex Model Hub; Customer Key deprecation policy distinguished from Universal Model Key", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? The release notes were checked, but provider general-release dates and scoped product-availability dates were not paired for the last three releases per provider.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Public dated release notes include October 15, 2026 and model announcements.", "evidenceIds": [ "glean:glean:release", "glean:glean:r2-core-entitlements" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "partial", "answer": "For Customer Key Assistant, email notices are described at 60 and 15 days. The page also describes automatic migration for deprecated configurations; application to each removal needs confirmation.", "evidenceIds": [ "glean:glean:deprecation", "glean:glean:r2-core-entitlements" ] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "Customer Key admins manage upgrades but deprecated models stop being usable. No indefinite version-pinning entitlement is established.", "evidenceIds": [ "glean:glean:deprecation", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:release", "glean:glean:r2-core-entitlements", "glean:glean:deprecation" ] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North documents own keys, cloud deployments and OpenAI-compatible endpoints.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform 2.0.1; alpha direct image input restriction; provider registration is separately scoped", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "supported", "answer": "Provider registration accepts customer API keys or identity tokens; declarative providers reference Kubernetes Secrets.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-134-20261026", "cohere-north:cohere-north:n-doc-177-20261026" ] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "partial", "answer": "Own Azure OpenAI, Bedrock Cohere/Anthropic and SageMaker endpoints documented. Foundry can bill supported inference to customer Azure subscription; Vertex integration not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177-20261026", "cohere-north:cohere-north:n-doc-135-20261026", "cohere-north:cohere-north:n-doc-218-20261026" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "supported", "answer": "OpenAI provider base_url can point at compatible endpoints; vLLM and Cohere compatibility provider types also supported. Actual compatibility still depends on model/tool schema.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177-20261026" ] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "unknown", "answer": "Unknown for byo_pricing. Provider configuration is documented; commercial BYO discounts and complete feature parity across every provider remain unknown. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/models?format=html, https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers?format=html, https://private.docs.cohere.com/north/docs/admin/bedrock-anthropic?format=html. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "partial", "answer": "Alpha direct image input currently requires Cohere models. Foundry lacks North Large/sparse and Compass keyless model authentication; complete per-provider feature parity remains unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-14-20261026", "cohere-north:cohere-north:n-doc-218-20261026" ] } ], "limitations": [ "own_cloud_contract: Own Azure OpenAI, Bedrock Cohere/Anthropic and SageMaker endpoints documented. Foundry can bill supported inference to customer Azure subscription; Vertex integration not established.", "byo_pricing: Unknown for byo_pricing. Provider configuration is documented; commercial BYO discounts and complete feature parity across every provider remain unknown. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/models?format=html, https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers?format=html, https://private.docs.cohere.com/north/docs/admin/bedrock-anthropic?format=html. No additional scoped evidence established this answer.", "byo_restrictions: Alpha direct image input currently requires Cohere models. Foundry lacks North Large/sparse and Compass keyless model authentication; complete per-provider feature parity remains unknown." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-134-20261026", "cohere-north:cohere-north:n-doc-177-20261026", "cohere-north:cohere-north:n-doc-135-20261026", "cohere-north:cohere-north:n-doc-218-20261026", "cohere-north:cohere-north:n-doc-14-20261026" ] }, { "productId": "glean", "claimId": "glean:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Customer Key supports named provider accounts; it has documented feature and cloud restrictions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Customer Key + Glean-family Model Hub Usage; Enterprise Flex Customer Key/private-cloud discounts are separately contractual", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "supported", "answer": "Customer Key supports customer provider credentials including OpenAI and direct Anthropic keys.", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements" ] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "partial", "answer": "Customer Key supports Azure OpenAI and named provider credentials. The supported-LLMs matrix permits Vertex only on GCP and Bedrock only on AWS; Configure LLMs separately says customer AWS can use Vertex, while its Vertex setup heading says GCP-only. AWS/Vertex eligibility is therefore unknown; no cross-cloud promise is made.", "evidenceIds": [ "glean:glean:models", "glean:glean:key-matrix", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-core-entitlements" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "unknown", "answer": "Can an admin add any OpenAI-compatible endpoint? The supported-provider configuration and key matrix were checked; arbitrary OpenAI-compatible customer endpoints are not established.", "evidenceIds": [] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "partial", "answer": "Core Suite Customer Key limits Glean Model Hub charges to Glean-family usage; customer provider use is paid directly. Enterprise Flex says seats/credits are discounted for own-key/private-cloud customers but publishes no numeric adjustment.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "supported", "answer": "The key matrix marks Meeting Notes and podcast artifacts unsupported on Customer Key. Text defaults share one provider; image models may differ. Memory depends on deployment readiness.", "evidenceIds": [ "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:models", "glean:glean:r2-core-entitlements", "glean:glean:key-matrix", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-flex-entitlements" ] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North chat and retrieval models can run in customer infrastructure.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "supported", "answer": "Customer Cohere serving containers and vLLM endpoints are supported; independent model chart deploys generative services in customer GPU clusters.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177", "cohere-north:cohere-north:n-doc-168" ] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "partial", "answer": "Packed Compass provides local dense embeddings, sparse and rerank. Operator connects North/Compass to these services; arbitrary embedding model compatibility was not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-168" ] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "partial", "answer": "Local visual processing needs parser/GPU deployment; hosted search/MCP needs egress. Foundry lacks sparse/North Large, so mixed inference required there. No full disconnected parity matrix retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-14", "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-218" ] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "unknown", "answer": "Unknown for vendor_hosted_open_models. Self-hosted Cohere models and Compass are documented; arbitrary embedding-model compatibility and a Cohere-operated EU/CH open-model hosting SKU were not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: vendor_hosted_open_models." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177", "cohere-north:cohere-north:n-doc-168", "cohere-north:cohere-north:n-doc-14", "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-218" ] }, { "productId": "glean", "claimId": "glean:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The documented Universal Model Key open models run in the US. Supported customer-operated chat and embedding routes remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public open-model guide retrieved 2026-10-26; no deployment observed", "plan": "Universal Model Key open-model route; current guide does not name a Core Suite/Flex entitlement for customer-operated models", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "unknown", "answer": "Can chat use a customer-hosted model? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.", "evidenceIds": [] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Can retrieval use customer-hosted embeddings? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "unknown", "answer": "Which features fail with self-hosted models? The public Model Hub, Customer Key matrix and deployment guides describe named hosted-provider routes. They do not establish supported vLLM/Ollama/TGI chat, customer embeddings, parity or vendor-hosted open-model inference in a named EU/CH region. Creator-region model toggles do not prove inference location.", "evidenceIds": [] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "unsupported", "answer": "For Universal Model Key open models described in the region-control guide, inference is hosted in the US regardless of creator country. That documented route does not provide EU/CH-hosted open-model inference; other private contracts are unverified.", "evidenceIds": [ "glean:glean:r4-open-model-inference" ] } ], "limitations": [ "The US inference finding is limited to the Universal Model Key open models described by the source. No absence of every conceivable private deployment is inferred." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:r4-open-model-inference" ] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Group model controls have additive and shared-agent exceptions; alpha limits require deployment.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform 2.0.1; alpha model RBAC and Flow control; Models UI separately Beta", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Beta Models UI configures provider/model user/group access; alpha model RBAC must be enabled. Provider OR model grants access, admins bypass; shared agents use owner permissions, not each recipient.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-134-20261026", "cohere-north:cohere-north:n-doc-18-20261026" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Unknown for data_bound_models. Model RBAC and alpha rate limits are documented; content-bound model exclusion and measured enforcement were not tested. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/models?format=html, https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents?format=html, https://private.docs.cohere.com/north/docs/admin/flow-control?format=html. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "Group defaults precede Default tier and deployment default. Aliases are per deployment and initially empty.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-134-20261026" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Alpha Flow control supports requests/input/output tokens by user/group/model/source/provider and time window. Limits default unlimited; no fixed commercial message allowance was retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-137-20261026" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "partial", "answer": "Configured limits block until window resets. Enforcement requires Helm proxy services; UI alone does nothing. Failure policy may allow or deny requests and token estimation is optional; actual overshoot untested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-137-20261026" ] } ], "limitations": [ "data_bound_models: Unknown for data_bound_models. Model RBAC and alpha rate limits are documented; content-bound model exclusion and measured enforcement were not tested. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/models?format=html, https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents?format=html, https://private.docs.cohere.com/north/docs/admin/flow-control?format=html. No additional scoped evidence established this answer.", "user_limits: Alpha Flow control supports requests/input/output tokens by user/group/model/source/provider and time window. Limits default unlimited; no fixed commercial message allowance was retrieved.", "limit_behaviour: Configured limits block until window resets. Enforcement requires Helm proxy services; UI alone does nothing. Failure policy may allow or deny requests and token estimation is optional; actual overshoot untested." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-134-20261026", "cohere-north:cohere-north:n-doc-18-20261026", "cohere-north:cohere-north:n-doc-137-20261026" ] }, { "productId": "glean", "claimId": "glean:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Model restrictions and blocking usage limits are documented; new department Auto policies remain an opt-in rollout on October 21.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "As of 2026-10-21: existing controls plus opt-in Auto policies; policy GA scheduled 2026-10-29", "plan": "Core Suite/Enterprise Flex model governance and usage limits; new Auto policies require Glean-key deployment and Feature rollouts opt-in. Legacy Enterprise exclusions preserved.", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Eligible models can be allowed by department or synced IdP group. Default models cannot carry these restrictions; membership refresh is not immediate.", "evidenceIds": [ "glean:glean:model-controls", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "Admins can exclude connectors, folders/sites or individual documents from all LLM responses. This is an all-LLM content boundary; per-model data classification rules were not established.", "evidenceIds": [ "glean:glean:restrictions", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "partial", "answer": "Customer Key admins set defaults. Universal Model Key admins manage available models; the new department Auto policies require rollout opt-in on October 21, with GA scheduled October 29. They are not a verified generally available policy entitlement on the check date.", "evidenceIds": [ "glean:glean:model-config", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Core Suite and Enterprise Flex support configurable monthly per-user defaults and overrides. Limits reset each calendar month; legacy Enterprise lacks user/agent limits.", "evidenceIds": [ "glean:glean:limits", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "Admins select alert-only or block. An in-flight run finishes, then subsequent billable use is blocked until reset; slight overage can occur.", "evidenceIds": [ "glean:glean:limits", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Existing controls and the new policy rollout have different availability. No two-user enforcement test was run; hiding premium models alone does not prevent Auto from using them." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:model-controls", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:restrictions", "glean:glean:model-config", "glean:glean:key-matrix", "glean:glean:r3-october-rollout-migration", "glean:glean:limits" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Broad file formats and optional OCR are documented; the effective My files size limit for a deployment remains unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Office/PDF/text/HTML/email/JSON/XML/EPUB and tabular formats; common images, audio/video with parser enabled. Upload/index support differs from preview and individual vision model support.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-73-20261026", "cohere-north:cohere-north:n-doc-14-20261026" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "partial", "answer": "The effective My files default is unknown: its dedicated guide states 50 MB/file subject to configuration, while Supported files describes a 100 MB limit across all files. Neither is asserted as the verified deployment limit. Separately, chat images are limited to 20/message, 5 MB/image and 20 MB total; the supported-files guide lists 500 MB for SharePoint/OneDrive.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-66-20261026", "cohere-north:cohere-north:n-doc-73-20261026", "cohere-north:cohere-north:n-doc-1-20261026" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "Vision parser can OCR scanned PDFs and extract visual tables; alpha setup requires smart parser and hosted vision parser. More than500 visual pages fall back to pure text processing. No scan test run.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-14-20261026", "cohere-north:cohere-north:n-doc-100-20261026" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "The supported-files guide says spreadsheet rows are not indexed for ordinary search and requires Data Interpreter for tabular prompts. Beta Skills also provide spreadsheet/CSV file operations through the code sandbox. Workbook formula/structure fidelity has not been tested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-73-20261026", "cohere-north:cohere-north:n-doc-12-20261026", "cohere-north:cohere-north:north-release-html-20261026" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "unknown", "answer": "The SharePoint and OneDrive implementation guides remain inaccessible in Markdown, HTML and page-level index forms on 2026-10-26. Retrieved My files and multimodality guides do not establish universal full-file/chunk thresholds or prompt-context disclosure. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/get-started/supported-files?format=html, https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality?format=html, https://private.docs.cohere.com/north/docs/get-started/tools/my-files/home?format=html. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "limits: The effective My files default is unknown: its dedicated guide states 50 MB/file subject to configuration, while Supported files describes a 100 MB limit across all files. Neither is asserted as the verified deployment limit. Separately, chat images are limited to 20/message, 5 MB/image and 20 MB total; the supported-files guide lists 500 MB for SharePoint/OneDrive.", "ocr: Vision parser can OCR scanned PDFs and extract visual tables; alpha setup requires smart parser and hosted vision parser. More than500 visual pages fall back to pure text processing. No scan test run.", "spreadsheets: The supported-files guide says spreadsheet rows are not indexed for ordinary search and requires Data Interpreter for tabular prompts. Beta Skills also provide spreadsheet/CSV file operations through the code sandbox. Workbook formula/structure fidelity has not been tested.", "full_vs_chunked: The SharePoint and OneDrive implementation guides remain inaccessible in Markdown, HTML and page-level index forms on 2026-10-26. Retrieved My files and multimodality guides do not establish universal full-file/chunk thresholds or prompt-context disclosure. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/get-started/supported-files?format=html, https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality?format=html, https://private.docs.cohere.com/north/docs/get-started/tools/my-files/home?format=html. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-73-20261026", "cohere-north:cohere-north:n-doc-14-20261026", "cohere-north:cohere-north:n-doc-66-20261026", "cohere-north:cohere-north:n-doc-1-20261026", "cohere-north:cohere-north:n-doc-100-20261026", "cohere-north:cohere-north:n-doc-12-20261026", "cohere-north:cohere-north:north-release-html-20261026" ] }, { "productId": "glean", "claimId": "glean:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat uploads support common office formats with explicit size limits and OCR prerequisites.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant + Model Hub Usage; Enterprise Flex doc uploads follow its named Assistant mode allowances", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Documented formats include PDF, DOC/DOCX, XLS/XLSX/XLSM, PPT/PPTX, text and image files; audio/video uploads are excluded.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "supported", "answer": "128K models allow 5 files at 64 MB each; 32K models 4 at 32 MB; 8K models 2 at 16 MB. Minimum file size is 1 KB.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "supported", "answer": "Scanned PDFs require OCR enabled by an administrator or support.", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Data Analysis handles uploaded spreadsheets, but merged cells, hierarchical tables, charts and complex structures have limited support. Fixture formula and structure fidelity was not tested.", "evidenceIds": [ "glean:glean:analysis", "glean:glean:r2-core-entitlements" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Uploaded analysis files expose full raw content within size limits; referenced indexed spreadsheets may be truncated. Archives are inspected on demand in Thinking mode. Complete visibility into selected chunks was not verified.", "evidenceIds": [ "glean:glean:analysis", "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Shared long-PDF, scan, spreadsheet and presentation fixture was not run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:uploads", "glean:glean:r2-core-entitlements", "glean:glean:analysis" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Beta Libraries persist shared source collections; alpha Projects are separate private workspaces.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform 2.0.1; alpha Projects; Libraries separately Beta", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Libraries reuse uploaded/My files/Google/Microsoft collections across agents/chats/nodes. Alpha Projects index separate private project files.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-42-20261026", "cohere-north:cohere-north:n-doc-11-20261026" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Libraries support user/group/company access with source-dependent roles; Outlook/Exchange remain private. Attaching library to shared agent does not grant library access.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-42-20261026", "cohere-north:cohere-north:n-doc-133-20261026" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Alpha Projects default to a 2 GiB aggregate allowance per user across projects. Beta Libraries/uploads use administrator-configured file-size/count settings; complete effective deployment limits were not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-11-20261026", "cohere-north:cohere-north:n-doc-42-20261026", "cohere-north:cohere-north:n-doc-66-20261026" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "Agent Resources bind persistent libraries; composer attachment applies to one chat only. Shared recipients must already have library Viewer access.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-42-20261026", "cohere-north:cohere-north:n-doc-18-20261026" ] } ], "limitations": [ "size_limits: Alpha Projects default to a 2 GiB aggregate allowance per user across projects. Beta Libraries/uploads use administrator-configured file-size/count settings; complete effective deployment limits were not retrieved." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-42-20261026", "cohere-north:cohere-north:n-doc-11-20261026", "cohere-north:cohere-north:n-doc-133-20261026", "cohere-north:cohere-north:n-doc-66-20261026", "cohere-north:cohere-north:n-doc-18-20261026" ] }, { "productId": "glean", "claimId": "glean:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Core Suite includes Library Collections; the replacement Projects rollout and plan entitlement remain qualified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Library Collections included; current Projects rollout/entitlement not separately established", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "partial", "answer": "Core Suite includes persistent Library Collections. Projects documentation describes a replacement containing chats/documents/files/artifacts, but current Core Suite/Enterprise Flex Projects entitlement and migration rollout were not verified.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "unknown", "answer": "The Projects guide describes private-by-default and people/group sharing, but current Projects rollout/entitlement under Core Suite or Enterprise Flex is not separately established. No current plan-scoped project-sharing guarantee is made.", "evidenceIds": [] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "unknown", "answer": "What are the collection limits? The Projects guide and agent builder were checked, but a current project size cap and direct knowledge-binding contract are not specified.", "evidenceIds": [] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "unknown", "answer": "Projects and Agent Builder were checked; direct binding of a persistent Project or Collection to an assistant was not established.", "evidenceIds": [] } ], "limitations": [ "Projects are rolling out gradually and may not be enabled for a given deployment. Chat and artifact sharing is separate from project membership.", "Projects is documented as a gradual replacement for Collections, but its current Core Suite/Enterprise Flex entitlement and rollout were not verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:projects" ] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North has first-party connectors, custom MCP and an on-prem SharePoint Server path.", "availability": "unknown", "delivery": "official-integration", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North 2.0.1; Notion/Linear first-party MCP Beta; SharePoint Server Alpha; other connector states per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "partial", "answer": "The North 2 announcement names SharePoint, OneDrive, Outlook and Exchange. The October 16 release separately documents read-only Outlook Calendar as alpha. Teams connector entitlement was not established.", "evidenceIds": [ "cohere-north:cohere-north:north2-launch-20261026", "cohere-north:cohere-north:north-release-html-20261026" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "partial", "answer": "The retrieved sync guide distinguishes indexed Google Drive Libraries from live Full Access Drive queries. Gmail is documented, but its storage/sync behavior remains unknown because the Syncing and Sharing guides disagree. Google Calendar was not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-151-20261026", "cohere-north:cohere-north:n-doc-152-20261026", "cohere-north:cohere-north:north-release-html-20261026" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "North 2 names Jira among its connectors. Versioned release notes remove the legacy Jira path in 2.0; no Confluence connector entitlement was established.", "evidenceIds": [ "cohere-north:cohere-north:north2-launch-20261026", "cohere-north:cohere-north:north-release-html-20261026" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "The current North 2 announcement names Slack, Linear, Notion and GitHub. The October 16 release describes Salesforce and PitchBook as alpha features. Customer/third-party MCP connections remain separately configured and licensed.", "evidenceIds": [ "cohere-north:cohere-north:north2-launch-20261026", "cohere-north:cohere-north:north-release-html-20261026", "cohere-north:cohere-north:n-doc-126-20261026" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "The SharePoint Server connector setup is explicitly Alpha. Customer in-network MCP may expose other systems; a native SMB/database inventory and its source-permission guarantees remain unverified.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-53-20261026", "cohere-north:cohere-north:n-doc-126-20261026" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "Cohere documents its North connector families and a distinct customer/third-party remote MCP setup. Exact connector-specific maintenance and service commitments require the applicable contract.", "evidenceIds": [ "cohere-north:cohere-north:north2-launch-20261026", "cohere-north:cohere-north:n-doc-126-20261026" ] } ], "limitations": [ "microsoft_365: The North 2 announcement names SharePoint, OneDrive, Outlook and Exchange. The October 16 release separately documents read-only Outlook Calendar as alpha. Teams connector entitlement was not established.", "google_workspace: The retrieved sync guide distinguishes indexed Google Drive Libraries from live Full Access Drive queries. Gmail is documented, but its storage/sync behavior remains unknown because the Syncing and Sharing guides disagree. Google Calendar was not established.", "atlassian: North 2 names Jira among its connectors. Versioned release notes remove the legacy Jira path in 2.0; no Confluence connector entitlement was established.", "other_systems: The current North 2 announcement names Slack, Linear, Notion and GitHub. The October 16 release describes Salesforce and PitchBook as alpha features. Customer/third-party MCP connections remain separately configured and licensed.", "on_prem_sources: The SharePoint Server connector setup is explicitly Alpha. Customer in-network MCP may expose other systems; a native SMB/database inventory and its source-permission guarantees remain unverified.", "connector_provider: Cohere documents its North connector families and a distinct customer/third-party remote MCP setup. Exact connector-specific maintenance and service commitments require the applicable contract." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:north2-launch-20261026", "cohere-north:cohere-north:north-release-html-20261026", "cohere-north:cohere-north:n-doc-151-20261026", "cohere-north:cohere-north:n-doc-152-20261026", "cohere-north:cohere-north:n-doc-126-20261026", "cohere-north:cohere-north:n-doc-53-20261026" ] }, { "productId": "glean", "claimId": "glean:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean documents M365, Google and Atlassian connectors, with indexed and live patterns depending on source.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite native connectors included; individual connector setup/consent still required; Enterprise Flex platform connections use applicable feature allowances", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "SharePoint and OneDrive support indexing and live retrieval. Outlook and Teams are listed separately; Teams includes channels and opt-in private/meeting chats. M365 indexing requires application permissions and admin consent.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:outlook", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Google Drive and Gmail have official indexing documentation; Drive setup uses directory delegation. Plan-specific connector entitlements remain contractual.", "evidenceIds": [ "glean:glean:drive", "glean:glean:gmail", "glean:glean:r2-core-entitlements" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "The official catalog lists Confluence and Jira, including Cloud and Data Center documentation. Tenant setup and per-plan limits were not tested.", "evidenceIds": [ "glean:glean:connectors", "glean:glean:r2-core-entitlements" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "The catalog includes Box, Salesforce, Notion, Slack, Zendesk and other systems. Individual entitlements, scopes and consent were not verified for every connector.", "evidenceIds": [ "glean:glean:connectors", "glean:glean:r2-core-entitlements" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Deployment guidance supports private connectivity for on-premise connectors. This establishes a network option, not every file share/database or a locally hosted whole platform.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "Glean publishes native connector guides; custom connectors and MCP routes are separate. Maintenance ownership for every listed third-party integration was not established.", "evidenceIds": [ "glean:glean:connectors", "glean:glean:gateway", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:outlook", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements", "glean:glean:drive", "glean:glean:gmail", "glean:glean:connectors", "glean:glean:deploy", "glean:glean:gateway" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Indexed retrieval adds runtime source checks; shared snapshots have a separate visibility boundary.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "Atlas retrieval checks agent scope and user source access; permission-check errors exclude files. This does not re-protect already generated shared chat snapshots; no ACL fixture run.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-152", "cohere-north:cohere-north:n-doc-4" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Compass retrieves indexed candidates, then Atlas/source API checks filter permissioned documents. Google Drive Full Access queries source directly; local uploads use North sharing rules.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-152", "cohere-north:cohere-north:n-doc-151" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "partial", "answer": "Authorization guide claims external permission changes apply immediately; token/group membership refresh and caches are separate. No measured revocation SLA or fixture.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-149", "cohere-north:cohere-north:n-doc-111" ] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Selected sites/folders/files scope Atlas ingestion; library and tool grants scope users/groups. Label-based exclusions not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-64", "cohere-north:cohere-north:n-doc-42", "cohere-north:cohere-north:n-doc-126" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "Unknown for sensitivity_labels. No two-user ACL revocation or sensitivity-label fixture was run; source API permission claims remain documented, not observed.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: sensitivity_labels." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-152", "cohere-north:cohere-north:n-doc-4", "cohere-north:cohere-north:n-doc-151", "cohere-north:cohere-north:n-doc-149", "cohere-north:cohere-north:n-doc-111", "cohere-north:cohere-north:n-doc-64", "cohere-north:cohere-north:n-doc-42", "cohere-north:cohere-north:n-doc-126" ] }, { "productId": "glean", "claimId": "glean:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Permission-aware indexed and live retrieval is documented; the restricted-document test is outstanding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect permission enforcement and connector access; fine-grained source rules documented per connector", "addOns": [ "Glean Protect+ and account-team enablement for O365 sensitivity-label redlisting only" ], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "supported", "answer": "SharePoint, OneDrive and Teams docs describe per-user permissions checked at query time. This is documentary evidence, not a passed two-user test.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Indexed routes copy source ACLs into Glean and evaluate them at query time; live SharePoint/OneDrive routes avoid a stored content index.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:r2-core-entitlements" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "partial", "answer": "For indexed Drive, activity changes are checked every 10 minutes and group membership hourly. These are crawl schedules, not a measured revocation guarantee.", "evidenceIds": [ "glean:glean:drive", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "supported", "answer": "Admins can include/exclude connectors, containers and documents from LLM access. Changes may take up to an hour.", "evidenceIds": [ "glean:glean:restrictions", "glean:glean:r2-core-entitlements" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "partial", "answer": "Glean Protect+ can exclude SharePoint/OneDrive files by Purview label priority after account-team enablement. It requires crawling, may need days for the first full crawl, and does not cover Teams message text. This is index exclusion, not a passed live-permission test.", "evidenceIds": [ "glean:glean:r4-purview-label-redlist" ] } ], "limitations": [ "Permission claims are documented only; no leak-free outcome or measured propagation delay is claimed." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:teams-connector", "glean:glean:r2-core-entitlements", "glean:glean:drive", "glean:glean:restrictions", "glean:glean:r4-purview-label-redlist" ] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Atlas file connectors copy selected content to Compass; Drive Full Access uses live API calls. Effective Gmail storage/sync behavior remains unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "partial", "answer": "Atlas file connectors copy selected files to Compass. Google Drive Full Access calls the live API instead. Gmail storage is unknown: the Data Syncing guide says no Compass copy by default, while Data Sharing and the tools overview describe stored/synced email. No live-only Gmail guarantee is asserted.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-151-20261026", "cohere-north:cohere-north:n-doc-152-20261026", "cohere-north:cohere-north:n-doc-33" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "partial", "answer": "The accessible Data Syncing guide describes periodic Atlas updates and source changes appearing within minutes to hours depending on volume. Drive Full Access is request-time. The previously cited SharePoint/OneDrive 10-minute implementation detail could not be re-retrieved and is not asserted.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-151-20261026" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "unknown", "answer": "The source-specific SharePoint/OneDrive implementation and Data Deletion pages remain inaccessible in public Markdown/HTML/index forms. General sync documentation does not establish a bounded delete-to-answer or purge interval. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/security/data-syncing?format=html, https://private.docs.cohere.com/north/docs/security/data-sharing?format=html, https://private.docs.cohere.com/north/docs/get-started/tools-overview.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Compass runs with the customer-controlled North deployment, whose cloud/on-premise placement is selected by the operator. Foundry inference is separately routed to the customer Azure subscription. A universal vendor-hosted index country is not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-165-20261026", "cohere-north:cohere-north:n-doc-218-20261026" ] } ], "limitations": [ "live_or_indexed: Atlas file connectors copy selected files to Compass. Google Drive Full Access calls the live API instead. Gmail storage is unknown: the Data Syncing guide says no Compass copy by default, while Data Sharing and the tools overview describe stored/synced email. No live-only Gmail guarantee is asserted.", "sync_interval: The accessible Data Syncing guide describes periodic Atlas updates and source changes appearing within minutes to hours depending on volume. Drive Full Access is request-time. The previously cited SharePoint/OneDrive 10-minute implementation detail could not be re-retrieved and is not asserted.", "deletion_propagation: The source-specific SharePoint/OneDrive implementation and Data Deletion pages remain inaccessible in public Markdown/HTML/index forms. General sync documentation does not establish a bounded delete-to-answer or purge interval. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/security/data-syncing?format=html, https://private.docs.cohere.com/north/docs/security/data-sharing?format=html, https://private.docs.cohere.com/north/docs/get-started/tools-overview.md. No additional scoped evidence established this answer.", "index_location: Compass runs with the customer-controlled North deployment, whose cloud/on-premise placement is selected by the operator. Foundry inference is separately routed to the customer Azure subscription. A universal vendor-hosted index country is not established." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-151-20261026", "cohere-north:cohere-north:n-doc-152-20261026", "cohere-north:cohere-north:n-doc-33", "cohere-north:cohere-north:n-doc-165-20261026", "cohere-north:cohere-north:n-doc-218-20261026" ] }, { "productId": "glean", "claimId": "glean:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean combines indexed and live connector routes; refresh timing is source-specific.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite connector/index platform; Customer Hosted location/contract separately selected", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "SharePoint/OneDrive document indexed, live and tool routes. Indexed routes copy content; live routes do not store content in the index.", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:r2-core-entitlements" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "Drive documents 10-minute activity crawls, hourly people/group crawls, 3-hour incremental crawls and normally 28-day full crawls.", "evidenceIds": [ "glean:glean:drive", "glean:glean:r2-core-entitlements" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Drive activity processing includes deletions, but no fixture deletion-to-answer interval or universal maximum was verified.", "evidenceIds": [ "glean:glean:drive", "glean:glean:r2-core-entitlements" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Indexes run in the selected isolated Glean Hosted or Customer Hosted environment. Exact country and any secondary log/backup locations need deployment confirmation.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sharepoint", "glean:glean:onedrive", "glean:glean:r2-core-entitlements", "glean:glean:drive", "glean:glean:deploy" ] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Citations are documented but have model-specific limitations; quality remains unmeasured.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Chat highlights open source previews and Project citations exact passages. North Large card acknowledges missing citations in long multi-turn chats and Document Mode. Correctness not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1", "cohere-north:cohere-north:n-doc-11", "cohere-north:cohere-north:n-doc-32" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Unknown for citation_accuracy. Shared DE/FR/EN fixture was not run; citation accuracy, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Unknown for cross_language. Shared DE/FR/EN fixture was not run; citation accuracy, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Unknown for no_answer_behaviour. Shared DE/FR/EN fixture was not run; citation accuracy, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "Unknown for observed_accuracy. Shared DE/FR/EN fixture was not run; citation accuracy, cross-language retrieval, abstention and measured accuracy remain unobserved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1", "cohere-north:cohere-north:n-doc-11", "cohere-north:cohere-north:n-doc-32" ] }, { "productId": "glean", "claimId": "glean:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Linked source citations are documented; named-plan cross-language retrieval and observed grounding quality remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant/Deep Research with Model Hub Usage; no verified Core Suite/Enterprise Flex cross-language entitlement", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Assistant documentation describes grounded answers with linked citations; Deep Research produces cited company/web reports.", "evidenceIds": [ "glean:glean:research", "glean:glean:sharing", "glean:glean:r2-core-entitlements" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "The language guide labels answering across document/query languages Early Access, but its Core Suite/Enterprise Flex entitlement and enabled rollout were not established. Cross-language retrieval for those named plans remains unknown; no multilingual fixture was run.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? No shared multilingual question set or restricted corpus was run; citation accuracy, correct-answer count and no-answer behavior remain unmeasured.", "evidenceIds": [] } ], "limitations": [ "Citation links do not establish citation accuracy. The Early Access language guide does not map cross-language retrieval to a verified named-plan entitlement." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:research", "glean:glean:sharing", "glean:glean:r2-core-entitlements", "glean:glean:language" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Alpha memory separates editable personal memories from inaccessible agent archival memory.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Agents persist instructions; optional company preamble applies across models.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-86" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "Alpha personal memory learns across chats; archival memory per agent is generated in background, typically daily.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-8", "cohere-north:cohere-north:n-doc-96" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "partial", "answer": "Personal categories can be viewed/edited; pause retains or Delete removes memory. Archival memories cannot be viewed/edited; manual personal edits can be overwritten by later extraction.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-8" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "supported", "answer": "Instance admin can jointly toggle core/archival/conversation memory and configure extraction frequency.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-96" ] } ], "limitations": [ "The vendor marks this control alpha. The catalogue availability field stays unknown because its enum has no alpha value; this does not mean unsupported." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-86", "cohere-north:cohere-north:n-doc-8", "cohere-north:cohere-north:n-doc-96" ] }, { "productId": "glean", "claimId": "glean:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean documents personal saved and learned memory with user controls and a limited admin off switch.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite saved memory in seat and learned memory with Model Hub Usage; Enterprise Flex learned-memory rate/temporary waiver separate", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Saved preferences and explicit memories can persist across conversations.", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "Saved and learned memories retain user work context and preferences across chats, subject to deployment availability.", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Users can view, edit and delete memories and control memory use in a conversation.", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "partial", "answer": "Admins can disable learned memory; saved memories are user-controlled and cannot be disabled by admins through this setting.", "evidenceIds": [ "glean:glean:memory-admin", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:memory", "glean:glean:r2-core-entitlements", "glean:glean:memory-admin" ] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North offers versioned custom agents, scoped sharing and an internal catalogue.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Users create agents with instructions, model, tools, libraries and output modes; drafts publish as versioned releases with restore/evaluations.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "supported", "answer": "Can create agents and separate sharing grants control creation/publication audiences.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-114" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Published agents share to users/groups/company subject to grants; libraries need separate recipient access and email libraries remain private.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-114", "cohere-north:cohere-north:n-doc-42" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "Agent directory has Starred/My/Shared with me/Company tabs, search and duplication.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-21" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Agents expose up to four starter prompts and reusable Skills; a separate central prompt-template catalogue not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-12" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-114", "cohere-north:cohere-north:n-doc-42", "cohere-north:cohere-north:n-doc-21", "cohere-north:cohere-north:n-doc-12" ] }, { "productId": "glean", "claimId": "glean:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom agents combine instructions, models, knowledge and tools and have an internal library.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Building/Governance/Sharing in seat; builder assistance/debugging/runtime use Model Hub as applicable", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Agent Builder configures instructions, model choice, knowledge and tools, with Workflow and Auto modes.", "evidenceIds": [ "glean:glean:builder", "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "Admin role and agent-sharing controls regulate creation and distribution; no trial creation-boundary check was performed.", "evidenceIds": [ "glean:glean:roles", "glean:glean:agent-sharing", "glean:glean:r2-core-entitlements" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Agents have controlled sharing/edit access, including department and IdP-group audiences where enabled.", "evidenceIds": [ "glean:glean:agent-sharing", "glean:glean:groups", "glean:glean:r2-core-entitlements" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "The Agent library shows accessible agents for discovery and execution.", "evidenceIds": [ "glean:glean:library", "glean:glean:r2-core-entitlements" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "The former Prompt Library was retired August 5, 2025. Reusable prompts and apps moved to Agents; use current agents/templates rather than the retired interface.", "evidenceIds": [ "glean:glean:sunset", "glean:glean:library", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:builder", "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:roles", "glean:glean:agent-sharing", "glean:glean:groups", "glean:glean:library", "glean:glean:sunset" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "MCP, code and enterprise tools have scoped authentication and configurable approvals.", "availability": "unknown", "delivery": "official-integration", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform 2.0.1; always-on MCP policies are Alpha; guide recommends testing/staging initially", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Built-in search, source connectors, code sandbox, Skills and output capabilities documented with individual states.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-33", "cohere-north:cohere-north:n-doc-34" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "supported", "answer": "Custom MCP servers expose APIs/actions; admin configures tools and auth, with action hints for approval.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-150" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "North registers custom/remote MCP; remote OAuth dynamic registration needs outbound access and is unavailable fully air-gapped. Tool access policies can target groups. Always-on MCP policies are Alpha; the guide recommends enabling them only in testing/staging until the organization is ready for broader adoption.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-126" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Static headers, per-user ID/connector tokens, OAuth client credentials or remote OAuth supported. Shared/static credentials require separate source-policy assessment.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-126" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Destructive-hint tools can pause for approval or denial, and the modal offers parameter editing. Whether edited values execute is unknown: the guide says both that modifications replace the original request and that original keys/values are submitted. Allow Always and advance automation action permissions can bypass later prompts; universal per-action confirmation is not guaranteed.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-150", "cohere-north:cohere-north:n-doc-30" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits.", "Approval-parameter editing is an interface affordance only in this finding. No execution guarantee is credited without a corrected guide or a bounded tool-call fixture.", "Always-on MCP configuration is Alpha with a testing/staging recommendation until the organization is ready for broader adoption. Criterion availability remains unknown; this subfact does not establish production readiness." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-33", "cohere-north:cohere-north:n-doc-34", "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-150", "cohere-north:cohere-north:n-doc-30" ] }, { "productId": "glean", "claimId": "glean:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean supports tools and external MCP with admin access controls; tool identities vary by route.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite native tools/MCP host and Developer Tools; LLM tool/API calls incur Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Agents can search knowledge, analyze data and read/write connected records; available tools depend on enabled connectors.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "supported", "answer": "The MCP Gateway exposes customer-built read/write tools as well as connector tools.", "evidenceIds": [ "glean:glean:gateway", "glean:glean:r2-core-entitlements" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "partial", "answer": "Admins register external remote MCP servers and apply role/group controls in Glean. This pass did not execute a server call.", "evidenceIds": [ "glean:glean:gateway", "glean:glean:r2-core-entitlements" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "partial", "answer": "OAuth integrations can use Glean-managed or customer OAuth applications; agent service credentials are a distinct route. Identity must be checked per tool.", "evidenceIds": [ "glean:glean:oauth", "glean:glean:r2-core-entitlements" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Admins control tool exposure. The Microsoft file-creation guide instructs interactive-agent builders to disable Run without user confirmation when user approval is required. Write confirmation is configurable, not an unconditional enforced rule; a universal approval policy for unattended agents remains unknown.", "evidenceIds": [ "glean:glean:gateway", "glean:glean:r3-microsoft-write-confirmation", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "External-tool access boundaries were not tested. Customer Key and tool-provider contracts remain separate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:gateway", "glean:glean:oauth", "glean:glean:r3-microsoft-write-confirmation" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "GA web search and alpha Deep Research are distinct capabilities.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "GA web search supports live URL/search retrieval; text-only and no authenticated websites.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-74" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Admins enable provider/tool; Deep Research additionally needs user/group grants. Complete group-specific web-search matrix unverified.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-74", "cohere-north:cohere-north:n-doc-15" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "Tavily defaultGA; Brave/LinkUp alpha, own API keys and one active provider. Provider processing countries not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-74" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Alpha Deep Research delegates multi-step subqueries and creates reports; requires enabled sources, admin/user grants and may queue.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-15" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Live web and Deep Research include source citations; quality untested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-74", "cohere-north:cohere-north:n-doc-15" ] } ], "limitations": [ "Web search GA; Deep Research alpha." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-74", "cohere-north:cohere-north:n-doc-15" ] }, { "productId": "glean", "claimId": "glean:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Brave is the new web-search default; OpenAI search is a legacy route under migration. Deep Research produces cited read-only reports.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "2026-10-21, after the October 19 start of OpenAI-to-Brave migration; individual migration completion unobserved", "plan": "Core Suite Deep Research with Model Hub Usage; Brave for new web-search setups, configured Gemini route per setup guide, legacy OpenAI only until migrated", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Brave is the default for new web-search setups. The setup guide also documents Google Gemini. OpenAI Web Search is closed to new setups; existing instances work only until Glean migrates them to Brave, beginning October 19.", "evidenceIds": [ "glean:glean:web", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Admins select enabled search tools and publication to Assistant, Agents and MCP. Universal per-group disabling was not verified.", "evidenceIds": [ "glean:glean:web", "glean:glean:r2-core-entitlements" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "Brave is the new default and the provider named by Deep Research; Gemini is another documented configured route. OpenAI is legacy-only during the migration that began October 19. Per-tenant migration completion and query-processing countries remain unknown.", "evidenceIds": [ "glean:glean:web", "glean:glean:research", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Deep Research writes cited multi-source reports from company sources and the web; it does not write to connected systems.", "evidenceIds": [ "glean:glean:research", "glean:glean:r2-core-entitlements" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Deep Research reports contain linked web and company citations.", "evidenceIds": [ "glean:glean:research", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "The dated release governs the new-versus-legacy route distinction. No per-tenant configuration, migration completion or provider-region test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:web", "glean:glean:r2-core-entitlements", "glean:glean:r3-october-rollout-migration", "glean:glean:research" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Node workflows support schedules, API invocation and human review.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Visual node builder combines LLM/agent/tool/conditional/loop steps, versioning and JSON import/export.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-16", "cohere-north:cohere-north:n-doc-29" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Users schedule hourly/daily/weekly or cron; optional natural-language suggestions require confirmation. Repeated failure can disable schedules.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-30" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "partial", "answer": "Authenticated execute API enables custom external event integrations. A native inbox/file-change webhook listener was not established.", "evidenceIds": [ "cohere-north:cohere-north:n-api-run" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Business builders use visual/natural-language tools and Human Review; IT provisions connectors/models and developers call APIs.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-16", "cohere-north:cohere-north:n-doc-26", "cohere-north:cohere-north:n-api-run" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-16", "cohere-north:cohere-north:n-doc-29", "cohere-north:cohere-north:n-doc-30", "cohere-north:cohere-north:n-api-run", "cohere-north:cohere-north:n-doc-26" ] }, { "productId": "glean", "claimId": "glean:AGT-04", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Workflow mode supports multi-step logic with schedule and content-event triggers.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Building, workflow mode and triggers in seat; LLM execution incurs Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Workflow mode supports explicit steps, branches, loops and hand-offs; Auto mode builds from natural-language goals.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Published agents can run on schedules after admin enablement; setup differs by Auto versus Workflow mode.", "evidenceIds": [ "glean:glean:triggers", "glean:glean:r2-core-entitlements" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Content triggers run when supported connected-system content changes; chat and form triggers are separate.", "evidenceIds": [ "glean:glean:triggers", "glean:glean:r2-core-entitlements" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "The builder supports natural-language creation and explicit workflow editing; the documentation includes self-paced Agent Builder training.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:triggers" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North executes multi-step work with visible tasks, approval options and workflow cancellation.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Agents use tools/code; Deep Research decomposes tasks and delegates subagents; automations execute multiple nodes.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-15", "cohere-north:cohere-north:n-doc-34", "cohere-north:cohere-north:n-doc-16" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "supported", "answer": "Sandbox activity expands executed code; automation run viewer shows node inputs/outputs; shared chat includes thinking trace.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-34", "cohere-north:cohere-north:n-doc-30", "cohere-north:cohere-north:n-doc-4" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Tool hints trigger approval; global Allow Always bypasses it and workflows accept action permissions at launch. Human Review nodes can add deliberate checkpoints.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-150", "cohere-north:cohere-north:n-doc-30", "cohere-north:cohere-north:n-doc-26" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "Running automations have Cancel. General chat stop behavior and rollback of already executed external actions were not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-30" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-15", "cohere-north:cohere-north:n-doc-34", "cohere-north:cohere-north:n-doc-16", "cohere-north:cohere-north:n-doc-30", "cohere-north:cohere-north:n-doc-4", "cohere-north:cohere-north:n-doc-150", "cohere-north:cohere-north:n-doc-26" ] }, { "productId": "glean", "claimId": "glean:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Auto mode agents plan and use tools, but end-to-end execution safety was not tested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Harness/Agent Building with Model Hub Usage for LLM execution", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Auto mode agents dynamically choose tools and delegate subtasks; Workflow mode uses explicit steps.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "Workflow steps and builder preview/debugging are documented. Complete runtime visibility for every Auto action was not verified.", "evidenceIds": [ "glean:glean:builder", "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Office creation tools describe a confirmation step before writing, without an editable inline preview. This does not establish confirmation for all scheduled operations.", "evidenceIds": [ "glean:glean:office-output", "glean:glean:r2-core-entitlements" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "The October 15 release documents that canceling an Assistant response terminates its tool calls and background tasks. Universal cancellation across scheduled/independent agents and every client was not verified by a fixture.", "evidenceIds": [ "glean:glean:r4-cancellation-release" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:builder", "glean:glean:office-output", "glean:glean:r4-cancellation-release" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North has its own authenticated REST APIs for responses, agents, files, libraries and workflows.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-api" ], "version": "North 2.0.1 docs", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-api", "name": "North instance REST API and SDK access", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "Instance REST API supports chat/agents/automations; response endpoint exposes models/tools and SDK access. Separate from Cohere model Platform API.", "evidenceIds": [ "cohere-north:cohere-north:n-north-api", "cohere-north:cohere-north:n-api-response" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "supported", "answer": "Authenticated file upload stores content with IDs; library APIs create collections under library permissions.", "evidenceIds": [ "cohere-north:cohere-north:n-api-upload", "cohere-north:cohere-north:n-api-libraries", "cohere-north:cohere-north:n-doc-114" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "APIs return permission/rate-limit errors and use North identities; sharing restrictions cover API, audit GET exists. Full guardrail/budget/content logging parity not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-api-response", "cohere-north:cohere-north:n-doc-89", "cohere-north:cohere-north:n-doc-140" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Unknown for mcp_server. North REST APIs are public. Full API guardrail/audit/rate-limit parity and a turnkey North-as-MCP server were not established.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: mcp_server." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-north-api", "cohere-north:cohere-north:n-api-response", "cohere-north:cohere-north:n-api-upload", "cohere-north:cohere-north:n-api-libraries", "cohere-north:cohere-north:n-doc-114", "cohere-north:cohere-north:n-doc-89", "cohere-north:cohere-north:n-doc-140" ] }, { "productId": "glean", "claimId": "glean:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public platform APIs and a remote MCP server are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Platform/Admin/Indexing/Tools APIs in seat and LLM Client APIs/MCP with Model Hub Usage; Enterprise Flex Client APIs consume FlexCredits", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "api", "name": "Glean APIs and remote MCP server", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "Core Suite lists Chat and Agents APIs plus platform APIs and Web SDK; LLM-using calls incur Model Hub consumption.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "supported", "answer": "Core Suite lists the Indexing API and Tools API; document upload APIs are linked from the file-upload guide.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:uploads", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "Machine-scale API usage can incur extra fees, and MCP uses user permissions. Full audit/budget/model-rule parity across API credentials was not tested.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:mcp", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "supported", "answer": "Glean MCP exposes search, chat, document reading and other tools to external AI hosts.", "evidenceIds": [ "glean:glean:mcp", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:core-price", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:uploads", "glean:glean:mcp" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North has web and mobile access; desktop/MDM coverage is unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-mobile" ], "version": null, "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-mobile", "name": "North iOS and alpha Android app", "type": "mobile" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Full browser chat, Admin and builders documented.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1", "cohere-north:cohere-north:n-doc-18" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Unknown for desktop_apps. Web and alpha mobile are documented; no desktop package, browser extension, MDM deployment matrix or mobile SSO test was retrieved.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "October 16 release documents Android alpha with iOS feature parity for agents/automations/record/translate. Mobile SSO/installation workflow not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-north-changelog" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Unknown for browser_extension. Web and alpha mobile are documented; no desktop package, browser extension, MDM deployment matrix or mobile SSO test was retrieved.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Unknown for managed_deployment. Web and alpha mobile are documented; no desktop package, browser extension, MDM deployment matrix or mobile SSO test was retrieved.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Mobile record/translate and document review are documented; complete web/admin/builders parity and managed-client matrix not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-north-changelog", "cohere-north:cohere-north:n-doc-97" ] } ], "limitations": [ "Remaining atomic gaps: desktop_apps, browser_extension, managed_deployment." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1", "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-north-changelog", "cohere-north:cohere-north:n-doc-97" ] }, { "productId": "glean", "claimId": "glean:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean has web, desktop, mobile and extension access, including managed mobile controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "desktop", "mobile", "extension" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Glean surfaces included in seat; individual AI actions may incur Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [ "Windows", "macOS", "iOS", "Android" ], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "desktop", "name": "Glean for Desktop Windows and macOS", "type": "desktop-app" }, { "id": "mobile", "name": "Glean iOS and Android", "type": "mobile-app" }, { "id": "extension", "name": "Glean browser extension and companion", "type": "browser-extension" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "The full browser app provides chat, Library and agents.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "Windows and macOS desktop clients are documented.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "supported", "answer": "iOS and Android apps require an active SSO-configured tenant.", "evidenceIds": [ "glean:glean:mobile", "glean:glean:r2-core-entitlements" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "supported", "answer": "The extension supplies sidebar chat/search and a companion for selected text.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "supported", "answer": "Mobile integrates with Intune App Protection. Managed desktop and extension deployment are linked in official deployment guidance.", "evidenceIds": [ "glean:glean:mobile", "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Deep Research is web-only. Real-time voice supports web, desktop and mobile; other complete parity differences were not verified.", "evidenceIds": [ "glean:glean:research", "glean:glean:voice", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements", "glean:glean:mobile", "glean:glean:research", "glean:glean:voice" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "glean", "claimId": "glean:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A Microsoft Teams app is documented; connectors and file-generation tools do not establish in-Office add-ins.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "teams", "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite embedded Microsoft Teams and other listed surfaces; selected Assistant actions incur Model Hub Usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "teams", "name": "Glean in Microsoft Teams", "type": "teams-app" }, { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "unknown", "answer": "Does it work inside Word, Excel and PowerPoint? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.", "evidenceIds": [] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "unknown", "answer": "Does it work inside Outlook? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.", "evidenceIds": [] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "The Glean Teams app has an admin installation guide and tenant setup/consent requirements.", "evidenceIds": [ "glean:glean:teams-app", "glean:glean:r2-core-entitlements" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "unknown", "answer": "Does it work inside Docs, Sheets or Gmail? The Teams app, connector catalog and Office-output guides were checked. An assistant embedded inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; remote content access is not counted as in-app presence.", "evidenceIds": [] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Teams requires admin deployment in a configured Glean tenant and Microsoft permissions. Extra licence charges are not numerically specified in the guide.", "evidenceIds": [ "glean:glean:teams-app", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:teams-app", "glean:glean:r2-core-entitlements" ] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no รŸ), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Document mode supports translation and writing; controlled layout-preserving translation is unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "partial", "answer": "Document mode can translate whole generated documents or selections; shortcut is alpha. Preservation of uploaded document layout, tables and glossary terms untested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-9" ] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Unknown for translation_engine. Document mode supports translation/rewriting. Layout-preserving file translation, managed glossary, dedicated engine and de-CH controls were not established.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Unknown for glossaries. Document mode supports translation/rewriting. Layout-preserving file translation, managed glossary, dedicated engine and de-CH controls were not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "partial", "answer": "Tone actions include professional/friendly/concise/persuasive and prompts can request formal rewrites. Dedicated de-CH/regional controls not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-9" ] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "supported", "answer": "Document editor supports rewriting, tone/length actions, manual edits and prompt-guided revision with history.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-9" ] } ], "limitations": [ "Remaining atomic gaps: translation_engine, glossaries." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-9" ] }, { "productId": "glean", "claimId": "glean:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Browser companion translation and general writing are documented; layout-preserving document translation is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "extension", "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite browser Companion/Sidebar surfaces included; LLM writing/translation uses configured model usage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "extension", "name": "Glean browser extension and companion", "type": "browser-extension" }, { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "partial", "answer": "The browser companion translates selected text through Glean. A dedicated translation service or exact translation-model route is not named here.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements" ] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? The companion, file-upload and Office-generation guides were checked. No whole-document layout-preserving translation, company glossary, formality/de-CH control or DE-to-FR/IT fixture result was established.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Configured agents support drafting; the browser companion explains, summarizes and translates selected text. Dedicated proofreading behavior was not verified.", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:agents", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:surfaces", "glean:glean:r2-core-entitlements", "glean:glean:agents" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "glean", "claimId": "glean:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean can generate and edit images using enabled image models.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite image generation/editing with Model Hub Usage; provider/key availability remains conditional", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "supported", "answer": "Universal Model Key uses the managed GPT Image 2.5 or GPT Image 2 default; Customer Key admins select image models and Agents can select enabled models.", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "The image guide documents editing uploaded images.", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "supported", "answer": "An administrator must enable image generation and a supported image model.", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "Customer rights in outputs are governed by the Terms and AI Addendum together with model-provider terms; no unique or exclusive image-output guarantee was verified.", "evidenceIds": [ "glean:glean:terms", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:images", "glean:glean:r2-core-entitlements", "glean:glean:terms", "glean:glean:ai-addendum" ] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Alpha dictation and beta long-form mobile recording are documented.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-mobile" ], "version": null, "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-mobile", "name": "North iOS and alpha Android app", "type": "mobile" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Off-by-default alpha dictation supports web/mobile prompts and some instruction/automation fields; configured ASR and microphone permission required.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-97", "cohere-north:cohere-north:n-doc-1" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Unknown for read_aloud. Dictation and long-form mobile recording have alpha/beta states. Read-aloud, conversational speech, automatic meeting capture and Swiss German quality were not established.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Unknown for voice_conversation. Dictation and long-form mobile recording have alpha/beta states. Read-aloud, conversational speech, automatic meeting capture and Swiss German quality were not established.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "North can summarise supplied meeting transcripts; beta mobile long recording exists. Automatic meeting participation/transcription and accuracy unverified.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1", "cohere-north:cohere-north:n-doc-97" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Unknown for swiss_german_speech. Dictation and long-form mobile recording have alpha/beta states. Read-aloud, conversational speech, automatic meeting capture and Swiss German quality were not established.", "evidenceIds": [] } ], "limitations": [ "Dictation alpha; long-form mobile recording beta.", "Remaining atomic gaps: read_aloud, voice_conversation, swiss_german_speech." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-97", "cohere-north:cohere-north:n-doc-1" ] }, { "productId": "glean", "claimId": "glean:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Real-time voice is available with provider streaming; meeting functionality depends on key mode.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "desktop", "mobile" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite real-time voice/Meeting Notes with Model Hub Usage; Meeting Notes requires Universal Model Key per feature matrix", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "desktop", "name": "Glean for Desktop Windows and macOS", "type": "desktop-app" }, { "id": "mobile", "name": "Glean iOS and Android", "type": "mobile-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "unknown", "answer": "Can users dictate prompts? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested.", "evidenceIds": [] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "partial", "answer": "Real-time voice speaks its responses; a separate read-aloud control for arbitrary text responses was not established.", "evidenceIds": [ "glean:glean:voice", "glean:glean:r2-core-entitlements" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "supported", "answer": "Interactive voice supports web, desktop and mobile, with interruptible spoken replies and a chat transcript. It does not invoke a chosen published agent.", "evidenceIds": [ "glean:glean:voice", "glean:glean:r2-core-entitlements" ] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "The key matrix lists Meeting Notes as generally available with Universal Model Key and unsupported with Customer Key. Recording/language behavior was not tested.", "evidenceIds": [ "glean:glean:key-matrix", "glean:glean:r2-core-entitlements" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? The voice guide and key-mode matrix were checked; separate dictation and Swiss German recognition were not established or tested.", "evidenceIds": [] } ], "limitations": [ "Raw voice audio streams to the configured model provider and is not stored according to the voice guide; transcripts follow chat retention." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:voice", "glean:glean:r2-core-entitlements", "glean:glean:key-matrix" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Beta sandbox/Skills create Office files. Document mode supports iteration, with alpha incremental editing distinguished from the broader document workflow.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform 2.0.1; alpha incremental document editing; sandbox/Skills separately Beta", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "partial", "answer": "Beta Skills run file-producing work through sandbox_run_python or sandbox_run_command and provide spreadsheet/CSV operations. The sandbox service and skills permission must be enabled. Analysis correctness and formula preservation were not benchmarked.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-12-20261026", "cohere-north:cohere-north:north-release-html-20261026" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "partial", "answer": "The document-mode guide describes Data Interpreter creating a chart and embedding it in the editor. The inaccessible sandbox/interpreter guides do not establish a complete plotting-library inventory; chart correctness was not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-9-20261026" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Beta Skills include DOCX/PPTX/XLSX/CSV creation/editing; model and sandbox prerequisites apply.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-12-20261026" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Document mode combines direct editing, prompted edits, version history and PDF/DOCX/MD/HTML export. Incremental document-editing controls are alpha; this does not make the whole criterion beta or generally available.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-9-20261026", "cohere-north:cohere-north:n-north-changelog-20261026" ] } ], "limitations": [ "data_analysis: Beta Skills run file-producing work through sandbox_run_python or sandbox_run_command and provide spreadsheet/CSV operations. The sandbox service and skills permission must be enabled. Analysis correctness and formula preservation were not benchmarked.", "charts: The document-mode guide describes Data Interpreter creating a chart and embedding it in the editor. The inaccessible sandbox/interpreter guides do not establish a complete plotting-library inventory; chart correctness was not tested." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-12-20261026", "cohere-north:cohere-north:north-release-html-20261026", "cohere-north:cohere-north:n-doc-9-20261026", "cohere-north:cohere-north:n-north-changelog-20261026" ] }, { "productId": "glean", "claimId": "glean:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Data analysis and Office file output are documented, with spreadsheet and template limitations.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant/Canvas/document output with Model Hub Usage; provider/tool prerequisites apply", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Thinking-mode uploaded spreadsheets can use a per-user/session sandbox. Indexed spreadsheets may be truncated and cross-indexed-file numeric aggregation is not supported by the documented Data Analysis route.", "evidenceIds": [ "glean:glean:analysis", "glean:glean:r2-core-entitlements" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "unknown", "answer": "The Data Analysis and Office-output guides were checked, but chart generation and chart-file fidelity were not established or observed in this pass.", "evidenceIds": [] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Enabled tools create Word documents, Excel workbooks and PowerPoint decks, saved/downloaded through the documented route. Arbitrary Word/Excel template population is not supported by create tools.", "evidenceIds": [ "glean:glean:office-output", "glean:glean:r2-core-entitlements" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Slide generation creates decks in Canvas for refinement and export; exact themes and embedded elements are not guaranteed.", "evidenceIds": [ "glean:glean:office-output", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "No fixture analysis or output-file inspection. Code-interpreter provider and retention differ by route." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:analysis", "glean:glean:r2-core-entitlements", "glean:glean:office-output" ] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared snapshots and source collections have different access boundaries.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Signed-in colleagues open read-only snapshot links with messages, citations, thinking and presented sandbox files; subsequent changes need a new link.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-4" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "partial", "answer": "Beta Libraries share collections via user/group/company roles. Alpha Projects are private per-user workspaces; not shared team Projects.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-42", "cohere-north:cohere-north:n-doc-11" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unknown", "answer": "Unknown for group_chat. Chat links are static read-only snapshots. Concurrent human group chat and rechecking original-source ACLs on all shared-answer content were not established.", "evidenceIds": [] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Shared chat exposes existing answer text/files to signed-in recipients; no original-source ACL recheck established. Library/agent retrieval separately checks source and library access.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-4", "cohere-north:cohere-north:n-doc-152" ] } ], "limitations": [ "Remaining atomic gaps: group_chat." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-4", "cohere-north:cohere-north:n-doc-42", "cohere-north:cohere-north:n-doc-11", "cohere-north:cohere-north:n-doc-152" ] }, { "productId": "glean", "claimId": "glean:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Viewer chat sharing documents recipient-source redaction; current Projects and group-chat plan entitlements remain unknown.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Assistant Viewer sharing; current Projects and Team-chat Editor entitlement under Core Suite/Enterprise Flex unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Users can share chats with users, departments or the organization, with Viewer read-only access.", "evidenceIds": [ "glean:glean:sharing", "glean:glean:r2-core-entitlements" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "unknown", "answer": "The Projects guide describes gradual enablement but does not establish a current named Core Suite/Enterprise Flex entitlement. Shared-project availability remains unknown.", "evidenceIds": [] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unknown", "answer": "The Team chat guide describes a beta enabled for selected users, but its current Core Suite/Enterprise Flex entitlement was not established. Multi-user AI chat availability for a named plan remains unknown.", "evidenceIds": [] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "For Viewer chat sharing, the guide documents redaction of inaccessible citations and content. That finding does not establish the distinct Team-chat Editor entitlement or its availability for a Core Suite/Enterprise Flex tenant. No cross-group sharing test was run.", "evidenceIds": [ "glean:glean:sharing", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Viewer redaction must not be generalized to Team-chat Editors. Projects and Team-chat commercial/rollout entitlements remain unknown; no two-user fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sharing", "glean:glean:r2-core-entitlements", "glean:glean:projects", "glean:glean:team-chat" ] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "User UI offers German and French among eight languages; accessibility and admin translation remain gaps.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "Guide lists English default, Spanish, French, Portuguese, Arabic, Japanese, Korean and German. Italian is not in this documented selector list.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "partial", "answer": "German/French available; Italian not listed. Completeness/naturalness was not tested and model language support does not prove UI quality.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1" ] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Unknown for accessibility_statement. Eight user UI languages are listed. No WCAG conformance statement, complete German admin UI inventory or DE/FR/IT usability assessment was retrieved.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Unknown for admin_ui_languages. Eight user UI languages are listed. No WCAG conformance statement, complete German admin UI inventory or DE/FR/IT usability assessment was retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: accessibility_statement, admin_ui_languages." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-1" ] }, { "productId": "glean", "claimId": "glean:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "German, French, Italian and English end-user UIs are documented; admin setup is not localized.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite client surfaces; detailed language/localization entitlements not separately mapped by plan", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "The support matrix lists English, German, French and Italian UI among other locales.", "evidenceIds": [ "glean:glean:language", "glean:glean:r2-core-entitlements" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? The locale matrix and accessibility statement were checked, but translation completeness and naturalness were not observed in a logged-in German/French/Italian UI.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "partial", "answer": "Glean maintains a VPAT 2.5 ACR covering WCAG 2.0/2.1/2.2 A and AA, obtainable through the Trust Center; the report was not reviewed.", "evidenceIds": [ "glean:glean:accessibility", "glean:glean:r2-core-entitlements" ] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unsupported", "answer": "The language guide explicitly says external help documentation and admin workspace setup are not yet localized.", "evidenceIds": [ "glean:glean:language", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "The language/accessibility pages describe the common product, without a separate Core Suite/Enterprise Flex localization entitlement matrix." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:language", "glean:glean:r2-core-entitlements", "glean:glean:accessibility" ] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North supports OIDC, SAML and hybrid identity patterns in customer deployments.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "Dex-based broker supports OIDC preferred/SAML legacy, LDAP shim, Entra-LDAP hybrid and authentication proxy; interactive SSO uses authorization-code PKCE.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-105" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "partial", "answer": "SSO is documented for deployed North; no public commercial tier restriction or included-price matrix retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-105" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "Authentication proxy supports external MFA chains; no standalone North-enforced MFA policy was retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-105" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Unknown for conditional_access. SSO protocols and IdP integration are documented. Tenant MFA/conditional-access enforcement and domain capture were not exercised.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Unknown for domain_capture. SSO protocols and IdP integration are documented. Tenant MFA/conditional-access enforcement and domain capture were not exercised.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: conditional_access, domain_capture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-105" ] }, { "productId": "glean", "claimId": "glean:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SSO is mandatory with OIDC/SAML and identity-provider MFA and conditional access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect includes SSO and role access; detailed IdP policy setup is separately documented", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "OIDC and SAML work with Entra ID, Google, Okta, OneLogin and generic SAML providers as documented.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "partial", "answer": "SSO is mandatory during deployment setup; no separate SSO price or plan gate is given in this guide.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "supported", "answer": "Glean recommends enforcing MFA through the configured identity provider.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "supported", "answer": "Glean recommends appropriately secure IdP conditional-access policies; mobile documents Intune-compatible sign-in.", "evidenceIds": [ "glean:glean:sso", "glean:glean:mobile", "glean:glean:r2-core-entitlements" ] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "partial", "answer": "Glean checks the user email domain against the expected customer domain before issuing a login cookie; broader domain-capture/migration semantics were not established.", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "No SSO trial login was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sso", "glean:glean:r2-core-entitlements", "glean:glean:mobile" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "JIT and alpha SCIM provision users/groups; deletion preserves selected shared assets.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "SCIM2 alpha provides user/group lifecycle and is bidirectional; incompatible with some connector group-filter settings.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-112" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "partial", "answer": "JIT groups hydrate at login/session refresh; SCIM can sync groups including matching preregistered names. No propagation measurement.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-111", "cohere-north:cohere-north:n-doc-112" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "supported", "answer": "First successful login automatically creates user linked to external ID; no pre-invite required in this documented mode.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-111" ] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "supported", "answer": "Disable removes access reversibly; delete uses grace policy, keeps shared agents/workflows/files but removes Microsoft libraries even if shared. Admin can transfer preserved assets; cleanup asynchronous.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-112", "cohere-north:cohere-north:n-doc-90", "cohere-north:cohere-north:n-doc-153" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "unknown", "answer": "Unknown for seat_assignment. JIT and alpha bidirectional SCIM are documented. Commercial seat assignment and measured identity-propagation timing were not retrieved.", "evidenceIds": [] } ], "limitations": [ "SCIM alpha; graceful deletion settings beta. Commercial seat assignment unverified.", "Remaining atomic gaps: seat_assignment." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-112", "cohere-north:cohere-north:n-doc-111", "cohere-north:cohere-north:n-doc-90", "cohere-north:cohere-north:n-doc-153" ] }, { "productId": "glean", "claimId": "glean:ADM-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North delegates fine-grained roles/groups; separately administered subsidiaries count as application instances.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "System roles include Agent/Automation/Tools managers, Compliance Requester/Approver and Library Access Manager; custom roles and individual temporary assignments. Some grants, including model configuration, must be assigned directly.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-114" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Permissions/roles/resources assign users, IdP groups or company. JIT group membership updates with token/session refresh; rename/delete needs configuration review.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-114", "cohere-north:cohere-north:n-doc-111" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "supported", "answer": "Group grants control agents, tools, libraries, automation and some admin capabilities; models additionally have alpha RBAC and inherited-owner exceptions.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-114", "cohere-north:cohere-north:n-doc-134", "cohere-north:cohere-north:n-doc-18" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Separate administered installation with its own users/config/data is a separate licensed Application Instance, including business units/subsidiaries. Single-contract multi-instance price unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-114", "cohere-north:cohere-north:n-doc-111", "cohere-north:cohere-north:n-doc-134", "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-158" ] }, { "productId": "glean", "claimId": "glean:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean has delegated admin roles, IdP-group permissions and feature access controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect/Agent Governance role controls; department and IdP group policy configuration as documented", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Setup Admin, Admin, Super Admin and specialist moderators have documented scopes; only Super Admin can assign certain privileges.", "evidenceIds": [ "glean:glean:roles", "glean:glean:r2-core-entitlements" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Direct and IdP-group roles combine, with highest-precedence primary roles and union of secondary roles. Group permission behavior is feature-flag dependent.", "evidenceIds": [ "glean:glean:groups", "glean:glean:r2-core-entitlements" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Member permissions include content and agent creation; model access, scheduled triggers and beta features have specific controls. Every feature/group combination was not verified.", "evidenceIds": [ "glean:glean:users", "glean:glean:groups", "glean:glean:r2-core-entitlements" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Terms permit affiliates to use or order the service, while separate subsidiary data partitions within one contract were not established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "No two-group restriction-enforcement test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:roles", "glean:glean:r2-core-entitlements", "glean:glean:groups", "glean:glean:users", "glean:glean:terms" ] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Alpha analytics offers detailed adoption/usage exports with named-user visibility.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Separate Helm/ClickHouse analytics stack reports adoption, agents, automations, tools and libraries with date/group filters.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-78" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "supported", "answer": "Groups/models/sources/agents/workflows/tools and user leaderboards documented; sampled/capped cards have explicit limitations.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-78" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "Cards export CSV data or PNG; CSV includes user names and capped tables export only loaded scope.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-78" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Raw analytics event collection can be disabled and retention configured. This does not establish pseudonymisation or removal of named-user reporting in the dashboard.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-95", "cohere-north:cohere-north:n-doc-78" ] } ], "limitations": [ "The vendor marks this control alpha. The catalogue availability field stays unknown because its enum has no alpha value; this does not mean unsupported." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-78", "cohere-north:cohere-north:n-doc-95" ] }, { "productId": "glean", "claimId": "glean:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Insights provides adoption and individual activity reporting with CSV export.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Billing & Insights included in seat; Enterprise Flex Admin console/Insights platform separate from usage rates", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Insights includes daily, weekly and monthly active users and adoption metrics.", "evidenceIds": [ "glean:glean:insights", "glean:glean:r2-core-entitlements" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Department filters and per-person Assistant, search, agent and MCP activity are documented. Model usage is a separate dashboard; a unified breakdown by every requested dimension was not verified.", "evidenceIds": [ "glean:glean:insights", "glean:glean:core-price", "glean:glean:r2-core-entitlements" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "The All signed up users table exports CSV; customer event delivery supports downstream analysis.", "evidenceIds": [ "glean:glean:insights", "glean:glean:events", "glean:glean:r2-core-entitlements" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Departments under five users are grouped. The same guide documents named user activity; an organization-wide pseudonymous mode was not established.", "evidenceIds": [ "glean:glean:insights", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:insights", "glean:glean:r2-core-entitlements", "glean:glean:core-price", "glean:glean:events" ] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North reports token use and can limit capacity; a currency budget ledger is unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "partial", "answer": "Analytics shows user/group/agent/model token activity; Prometheus/Grafana has provider/model billed/raw counters without per-user labels and can undercount. Currency cost reconciliation unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-78", "cohere-north:cohere-north:n-doc-207" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "partial", "answer": "Alpha Flow control caps requests/input/output tokens by user/group/rules, not a verified CHF/EUR spend budget.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-137" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "Limits block for the window only when Helm proxy deployed; unlimited default/failure allow option can admit use. Currency overshoot bounds and chargeback not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-137" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Unknown for chargeback. Token metrics and alpha capacity limits are documented. Currency budgets, billing reconciliation and cost-centre allocation were not established.", "evidenceIds": [] } ], "limitations": [ "The vendor marks this control alpha. The catalogue availability field stays unknown because its enum has no alpha value; this does not mean unsupported.", "Remaining atomic gaps: chargeback." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-78", "cohere-north:cohere-north:n-doc-207", "cohere-north:cohere-north:n-doc-137" ] }, { "productId": "glean", "claimId": "glean:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Usage limits can alert or block; team limits are per-member defaults rather than pooled team budgets.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite / Enterprise Flex; legacy Enterprise exclusions stated", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Usage dashboards expose user/team/agent consumption in dollars or FlexCredits depending on plan.", "evidenceIds": [ "glean:glean:limits" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Organization, user, department/IdP-group and agent monthly limits are documented for Core Suite/Enterprise Flex; legacy Enterprise lacks user/agent limits.", "evidenceIds": [ "glean:glean:limits" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "supported", "answer": "An optional block stops later billable requests after the running action completes. Alert-only is also available; some overage can occur.", "evidenceIds": [ "glean:glean:limits" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? The usage-limit and pricing guides were checked; cost-center chargeback export and cost allocation outside current department/group metadata were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:limits" ] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Alpha audits and approval-controlled compliance export coexist with operator log forwarding.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Audits records identity, permission, configuration, model/tool, sharing and compliance events; filters and GET audit API exist.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-140-20261026" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "partial", "answer": "Alpha Compliance uses a request/approval workflow for 24-hour conversation review and CSV export, including guardrail-blocked/redacted messages. Self-approval is forbidden; view access and self-grants are restricted. Exact Organization admin approval rights remain unknown because the permission table and Reviewing requests prerequisite disagree.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-139-20261026" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "partial", "answer": "Audit records can be queried through GET /v1/admin/audits, with an actions endpoint and date/action filters. A complete supported SIEM integration, delivery/retry guarantee or content-stream schema was not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-140-20261026" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "partial", "answer": "Compliance supports investigation/preservation downloads; specific eDiscovery/legal hold preventing deletion was not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-139-20261026" ] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "unknown", "answer": "Retrieved Audits and Compliance pages do not state numeric audit-log retention or immutability. Analytics-event retention is a different dataset, and the general Security page could not be retrieved in public representations. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/audits?format=html, https://private.docs.cohere.com/north/docs/admin/compliance?format=html, https://private.docs.cohere.com/north/docs/admin/permissions?format=html. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "content_logging: Alpha Compliance uses a request/approval workflow for 24-hour conversation review and CSV export, including guardrail-blocked/redacted messages. Self-approval is forbidden; view access and self-grants are restricted. Exact Organization admin approval rights remain unknown because the permission table and Reviewing requests prerequisite disagree.", "siem_export: Audit records can be queried through GET /v1/admin/audits, with an actions endpoint and date/action filters. A complete supported SIEM integration, delivery/retry guarantee or content-stream schema was not established.", "ediscovery: Compliance supports investigation/preservation downloads; specific eDiscovery/legal hold preventing deletion was not established.", "log_retention: Retrieved Audits and Compliance pages do not state numeric audit-log retention or immutability. Analytics-event retention is a different dataset, and the general Security page could not be retrieved in public representations. Search on 2026-10-26: https://private.docs.cohere.com/north/docs/admin/audits?format=html, https://private.docs.cohere.com/north/docs/admin/compliance?format=html, https://private.docs.cohere.com/north/docs/admin/permissions?format=html. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-140-20261026", "cohere-north:cohere-north:n-doc-139-20261026" ] }, { "productId": "glean", "claimId": "glean:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Administrative change logs have documented CSV export and retention. Prompt/response compliance logging remains unknown because source scopes conflict.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect administrative audit logs; no verified prompt/response compliance-logging finding", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Admin Audit Logs record configuration changes by admins and Glean support, excluding end-user events. Default retention is 30 days.", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "unknown", "answer": "Prompt/response retention and its configuration remain unknown. The deployment comparison says individual queries/responses are not logged, while Customer Event documentation describes CHAT response content and the history guide separates that logging from history. Their deployment/system scopes were not reconciled.", "evidenceIds": [] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "partial", "answer": "The administrative audit-log guide documents self-serve CSV export. For Glean-hosted deployments, ongoing delivery of administrative logs can be configured by the account team and is not enabled by default or self-serve. This finding makes no prompt/response or Customer Event export guarantee.", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? Administrative and Customer Event documentation was checked. eDiscovery/legal-hold behavior, integrity guarantees and per-destination content-log retention were not established.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Administrative audit logs have a documented 30-day default; extended periods require arrangement. Customer Event/content-log retention is unknown and no common retention term for all logs is inferred.", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Only administrative/configuration events, their export and their stated retention are positive findings. Content logging, its compliance integrity model, eDiscovery and legal hold remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:audit", "glean:glean:r2-core-entitlements", "glean:glean:deploy", "glean:glean:events", "glean:glean:history" ] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Selected-customer beta HiddenLayer can detect/block/redact PII, with permissive defaults and failure paths.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "north-private", "north-web" ], "version": null, "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [ "Selected-customer HiddenLayer beta deployment; commercial cost unverified" ], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" }, { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "partial", "answer": "HiddenLayer scans configured prompt/response/tool content and PII entity types; beta available to selected customers after deployment. File coverage depends on what reaches scanned requests, not a verified whole-file DLP pipeline.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-138" ] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "partial", "answer": "ALLOW/BLOCK/REDACT supported. Default monitor_only does not enforce; background scans and timeouts can occur after delivery, unsupported entities fail open. Effectiveness not tested.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-138" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "unknown", "answer": "Unknown for custom_patterns. Selected-customer beta HiddenLayer scanning is documented. Custom regex/customer dictionaries and an external enterprise DLP integration matrix were not retrieved.", "evidenceIds": [] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "HiddenLayer AIDR integration documented; generic existing-DLP/Purview connector not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-138", "cohere-north:cohere-north:n-doc-193" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "supported", "answer": "Documented self-contained GPU engine runs inside customer cluster with external HiddenLayer cloud disabled; requires both HiddenLayer and cohere-guardrails releases.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-193" ] } ], "limitations": [ "Remaining atomic gaps: custom_patterns." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-138", "cohere-north:cohere-north:n-doc-193" ] }, { "productId": "glean", "claimId": "glean:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Protect+ can flag or block configured sensitive patterns in prompts; file coverage and Swiss-fixture outcomes are unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Enterprise Flex + Protect+ site-wide annual add-on; basic Core Suite CSV protection is a different mechanism", "addOns": [ "Glean Protect+ AI security" ], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "partial", "answer": "Prompt-only regex policy covers configured PII, credentials, IBAN and government-ID patterns. Templates start disabled; this policy excludes retrieved data and generated responses.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "supported", "answer": "Admins choose monitoring with findings or immediate blocking of the run; the guide does not promise automatic redaction for this policy.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "supported", "answer": "Admins can define RE2 pattern groups and test patterns before enabling them.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "Protect+ documents AI security integrations including Palo Alto Networks in the product/security material. Purview/Netskope integration and exact enterprise entitlement were not verified.", "evidenceIds": [ "glean:glean:protect", "glean:glean:subprocessors", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "unknown", "answer": "Where does filtering run? Protect+ and prompt-policy guides were checked. Filtering location, upload scanning by this policy and Swiss AHV/IBAN behavior were not observed.", "evidenceIds": [] } ], "limitations": [ "Prompt-only pattern policy is not evidence that file contents are filtered before every model call. No personal-data fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:protect", "glean:glean:subprocessors" ] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Organisation instructions/policy acceptance exist; content safety checks are advisory.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "supported", "answer": "Optional company instructions append to preamble across all models; agent instructions also apply.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-86" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "supported", "answer": "Alpha hosted terms can require acceptance at sign-up/tool use and re-acceptance after versions. External terms URL overrides hosted terms.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-145" ] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Alpha Content Compliance Auditor offers Contextual/Strict, targeted user/group rules and qualified models. Model chooses whether to check/refuse; unavailable/error verdict can be safe, so not mandatory enforcement.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-138" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "supported", "answer": "Guardrail Events list conversation decisions/categories/actions. Safety Block means unsafe verdict to model, not proof response was prevented.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-138" ] } ], "limitations": [ "The vendor marks this control alpha. The catalogue availability field stays unknown because its enum has no alpha value; this does not mean unsupported." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-86", "cohere-north:cohere-north:n-doc-145", "cohere-north:cohere-north:n-doc-138" ] }, { "productId": "glean", "claimId": "glean:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise instructions and configurable AI security policies are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Enterprise Flex Assistant instructions; Protect+ site-wide annual add-on for security monitoring/blocking", "addOns": [ "Protect+ for AI security findings; not required for basic custom instructions" ], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "supported", "answer": "Admins can configure up to five enterprise custom instructions for Assistant.", "evidenceIds": [ "glean:glean:org-instructions", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? The custom-instruction and AI security guides were checked; a mandatory acceptable-use acknowledgement flow was not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "supported", "answer": "Protect+ policies can monitor/block configured sensitive prompts and restrict topics; enforcement depends on enabled policy.", "evidenceIds": [ "glean:glean:pii", "glean:glean:protect", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "supported", "answer": "Monitoring creates admin findings with matched patterns, snippets and conversation links.", "evidenceIds": [ "glean:glean:pii", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Model-followed instructions are distinct from policy enforcement." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:org-instructions", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:pii", "glean:glean:protect" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Private North follows customer infrastructure placement; external inference and support need separate scope.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "North/Compass data resides in customer VPC/on-prem storage. Customer chooses country; no fixed vendor-hosted North region matrix retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-doc-168" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Local model chart stays in customer environment; optional Vault/Foundry/other APIs route inference to separately configured regions. Actual contracted provider region unverified.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-168", "cohere-north:cohere-north:n-doc-217", "cohere-north:cohere-north:n-doc-218" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "partial", "answer": "Operators configure backups, logs and telemetry collectors in their environment. Docs do not fix country or require all exports remain local.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-214", "cohere-north:cohere-north:n-doc-208", "cohere-north:cohere-north:n-doc-146" ] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Private-deployment commitment says Cohere does not receive customer prompts; optional Vault processes inference and support bundles may be shared. Support-staff countries/contract access rules unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-doc-217" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "partial", "answer": "Customer can place private infrastructure in its chosen country, but a Cohere-operated Swiss North hosting SKU/residency promise was not established.", "evidenceIds": [ "cohere-north:cohere-north:n-private" ] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Customer-managed private deployment controls location; optional external inference/telemetry/connector routes require separate governance. No named residency add-on price retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-doc-217" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-doc-168", "cohere-north:cohere-north:n-doc-217", "cohere-north:cohere-north:n-doc-218", "cohere-north:cohere-north:n-doc-214", "cohere-north:cohere-north:n-doc-208", "cohere-north:cohere-north:n-doc-146", "cohere-north:cohere-north:n-commitments" ] }, { "productId": "glean", "claimId": "glean:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Hosting is region-selectable, but storage, model processing and remote support must be scoped separately.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Glean Hosted regional single-tenant hosting included; Customer Hosted and provider regions remain contract/key choices", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Tenant storage and index follow the selected isolated GCP/AWS deployment; the public GCP list includes Netherlands, Belgium and Frankfurt. Actual contracted country was not selected.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:regions", "glean:glean:r2-core-entitlements" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Model routes depend on cloud and key mode; GCP/AWS Customer Key has cross-cloud restrictions. The subprocessor list allows customer-selected provider locations but does not establish every model remains in EU/CH.", "evidenceIds": [ "glean:glean:models", "glean:glean:subprocessors", "glean:glean:r2-core-entitlements" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "partial", "answer": "Deployment documentation lists backups up to seven days but no full country map for backups, telemetry and central services was established.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "supported", "answer": "The subprocessor list names the Indian affiliate for remote support/security/debugging; the SLA names California and Bangalore support locations.", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:sla", "glean:glean:r2-core-entitlements" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Region and deployment pages were checked; Swiss hosting, exact backup/log/telemetry geography and all model-provider regional exceptions were not established.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Both vendor-hosted and customer-cloud modes offer region selection. Prices, thresholds and per-model regional conditions remain contractual.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:deploy", "glean:glean:regions", "glean:glean:r2-core-entitlements", "glean:glean:models", "glean:glean:subprocessors", "glean:glean:sla", "glean:glean:terms" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North can run in customer cloud, on-prem or air-gapped; optional managed inference changes that boundary.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "unknown", "answer": "Unknown for multi_tenant_saas. Private VPC/on-prem/air-gapped deployment is documented. Seat floors, full SaaS offers and every disconnected-mode feature exception were not established.", "evidenceIds": [] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "partial", "answer": "Customer-managed North instance supported; Model Vault inference is dedicated Cohere-managed. Minimum seat/capacity size unpriced.", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-vault" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "partial", "answer": "North Helm installs on customer Kubernetes/VPC; infrastructure/network/security operated by customer. No minimum seats retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-165", "cohere-north:cohere-north:n-private" ] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "partial", "answer": "Whole North app plus Compass/models documented for customer on-prem Kubernetes; component/GPU dependencies apply. No seat floor retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-146", "cohere-north:cohere-north:n-doc-168" ] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "partial", "answer": "Vendor explicitly offers air-gapped on-prem deployment. External API/search/remote MCP unavailable without egress; registry/image supply needs mirroring. Contracted disconnected feature matrix not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-159" ] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "Remote MCP needs internet; external search/inference also need provider access. Local visual parsing/guardrails require extra models/GPU services. Full parity unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-14", "cohere-north:cohere-north:n-doc-193" ] } ], "limitations": [ "Remaining atomic gaps: multi_tenant_saas." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-vault", "cohere-north:cohere-north:n-doc-165", "cohere-north:cohere-north:n-doc-146", "cohere-north:cohere-north:n-doc-168", "cohere-north:cohere-north:n-doc-126", "cohere-north:cohere-north:n-doc-159", "cohere-north:cohere-north:n-doc-14", "cohere-north:cohere-north:n-doc-193" ] }, { "productId": "glean", "claimId": "glean:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean documents dedicated vendor hosting and Glean-operated deployment in customer cloud accounts.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Glean Hosted single tenant; separately contracted Customer Hosted private-cloud configuration under Core Suite/Enterprise Flex", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "unsupported", "answer": "Deployment documentation explicitly says Glean uses single-tenant infrastructure in both supported modes. This is not a shared tenant offer.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "supported", "answer": "Glean Hosted runs isolated customer infrastructure in Glean cloud accounts; the public guide gives no numerical seat threshold.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "supported", "answer": "Customer Hosted, formerly Cloud-Prem, runs a Glean-managed tenant in customer GCP or AWS. Glean handles upgrades and keeps support access; seat/contract minimum is not published.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? The deployment guide and terms describe supported cloud accounts, not a whole-platform on-premises or air-gapped entitlement. Numerical minimums for each mode were not found.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "The guide describes the same product in both modes, but key/provider matrices document cloud and feature differences. Customer Hosted cannot be independently patched or re-architected by the customer.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:key-matrix", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:key-matrix" ] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Private North and hosted model APIs have different data-use policies.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "partial", "answer": "Private deployment commitments say Cohere receives no prompts/outputs. Cohere Platform API separately permits opt-out training; do not apply that SaaS default to private North. Optional Vault processes inference.", "evidenceIds": [ "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-doc-217" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Self-hosted inference does not call external provider. If operator configures third-party APIs, their customer contracts govern; no blanket no-training assurance retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-177", "cohere-north:cohere-north:n-commitments" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Separate Cohere SaaS model Platform logs default30 days with legal/contract/abuse exceptions; private North retention configured locally. Other configured provider retention unverified.", "evidenceIds": [ "cohere-north:cohere-north:n-commitments" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Northโ†”Model Vault guide documents optional ZDR for inference; North app data remains stored locally. Platform ZDR approval applies separately; not zero chat persistence.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-217", "cohere-north:cohere-north:n-commitments" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "Private prompts do not reach Cohere by default. Platform security teams may review flagged logs; local admins/investigators can review under North compliance process. Third-party staff rules unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-doc-139" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-doc-217", "cohere-north:cohere-north:n-doc-177", "cohere-north:cohere-north:n-doc-139" ] }, { "productId": "glean", "claimId": "glean:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The AI Addendum prohibits model training and scopes provider retention commitments to Glean-key use, with exceptions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Any contracted plan incorporating the AI Addendum; Glean model key unless Customer Key explicitly discussed", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "AI Addendum section 3(a)(i) prohibits Glean from using Customer Data to train, retrain, improve or fine-tune AI Models.", "evidenceIds": [ "glean:glean:ai-addendum" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "supported", "answer": "For Glean model-key service, Glean contracts with providers to prohibit that training. Customer Key access remains the customer responsibility under section 4.", "evidenceIds": [ "glean:glean:ai-addendum" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Glean-key section 3(b) prohibits stored/logged inputs and outputs except legal or trust-and-safety necessity. The Data Analysis guide also describes up to 30-day retention for abuse-flagged files.", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:analysis" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Zero-day retention is a contractual Glean-key commitment subject to law and trust/safety exceptions; it is not a blanket guarantee for Customer Key or every file-processing tool.", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:analysis" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "Can provider staff review content? The AI Addendum and Data Analysis security text were checked; provider human-review access under each exception was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:analysis" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Retention and deletion are operator-configured with separate conversation and user policies.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Automatic conversation age retention off by default; manually deleted conversations still hard-delete on hourly job with zero effective timeout. Backup/shared-resource retention differs.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-88", "cohere-north:cohere-north:n-doc-153" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "supported", "answer": "Alpha enabled defaults90 days from creation plus30-day soft-delete timeout; configurable1+days and0โ€“365days. Retroactive changes and batch queues can affect timing.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-88" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Users delete conversations; hourly hard cleanup removes messages/metadata with best-effort external resources. Account private-data cleanup follows beta grace policy; shared assets can persist.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-153", "cohere-north:cohere-north:n-doc-90" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "unknown", "answer": "Unknown for contract_end_deletion. Conversation/user deletion policies are documented. Commercial contract-end deletion and guaranteed backup purge deadlines were not retrieved.", "evidenceIds": [] } ], "limitations": [ "Conversation retention alpha; graceful account deletion beta. Commercial exit deadline unknown.", "Remaining atomic gaps: contract_end_deletion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-88", "cohere-north:cohere-north:n-doc-153", "cohere-north:cohere-north:n-doc-90" ] }, { "productId": "glean", "claimId": "glean:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "User-facing chat/file deletion and contract-end obligations are documented; default and effective admin retention remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex user history controls and applicable Terms/DPA; default/effective configured retention and shared-link lifetime unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "unknown", "answer": "Default content retention is unknown. Chat Sharing states a fixed 30-day conversation/link lifetime, while Chat History describes organization-configured periods. The relationship between shared links, stored chats, uploads and other retained copies was not reconciled; no universal default is inferred.", "evidenceIds": [] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "unknown", "answer": "The history guide lists Off, 30, 90, 180 and 365 days, but the sharing guide states a fixed 30-day conversation/link lifetime. The effective scope of admin settings versus shared-link/stored-chat retention remains unresolved, so a verified configurable retention entitlement is not asserted.", "evidenceIds": [] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "The history guide lets users remove chats from their history; the upload guide allows file removal before the first query or by deleting the chat afterward. Permanent removal from every copy, backup or event log was not established.", "evidenceIds": [ "glean:glean:history", "glean:glean:uploads", "glean:glean:r2-core-entitlements" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "Terms section 12.3 and DPA section 7 require deletion at termination subject to legal retention. No fixed completion interval or destruction certificate was established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "User-facing deletion does not establish erasure from every retained copy. Default/effective configured retention, shared-link lifetime and contract-end completion timing remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:history", "glean:glean:uploads", "glean:glean:r2-core-entitlements", "glean:glean:terms", "glean:glean:dpa", "glean:glean:sharing" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Published terms name Cohere Inc. and the Trust Center lists subprocessors; ultimate post-combination ownership and the complete contracted North inventory remain unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "Published Cohere terms and Trust Center as retrieved 2026-10-21; post-combination ownership excluded as unverified", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "Trust Center exposes subprocessors but no visible revision date; complete North-specific contracted inventory not verified.", "evidenceIds": [ "cohere-north:cohere-north:n-trust-20261026" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "partial", "answer": "Visible rows list Google Cloud, Fullstory, LaunchDarkly, New Relic, Retool, Sentry, Segment, Sendgrid and Vercel in USA. Scope mainly hosted services, not automatic private North content recipients.", "evidenceIds": [ "cohere-north:cohere-north:n-trust-20261026" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "unknown", "answer": "Unknown for change_notification. Public Trust Center lists subprocessors without a visible revision date. Full contracted North scope, change notices and post-combination legal structure remain unverified. Search on 2026-10-26: https://trustcenter.cohere.com/?format=html, https://cohere.com/terms-of-use, https://cohere.com/blog/cohere-and-aleph-alpha-sign-agreement. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "The public terms name Cohere Inc. and Ontario/Toronto law. The September 16 Aleph Alpha business-combination agreement remains described as subject to final regulatory approvals in that announcement. Current October 15 AISLE copy calls Aleph Alpha a partnership, not a completed acquisition; no subsequent first-party closing notice was located. A post-combination parent/jurisdiction is not asserted.", "evidenceIds": [ "cohere-north:cohere-north:n-terms-20261026", "cohere-north:cohere-north:n-combination-20261026", "cohere-north:cohere-north:corporate-aisle-20261026" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "partial", "answer": "Trust Center says its multi-jurisdictional DPA incorporates2021 EU SCCs and describes a TIA. NDA-gated DPA and exact Swiss adaptations not inspected.", "evidenceIds": [ "cohere-north:cohere-north:n-trust-20261026" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "partial", "answer": "Trust FAQ describes prompt customer notice of government requests unless prohibited, within DPA commitments. Actual North contract/transparency statistics unverified.", "evidenceIds": [ "cohere-north:cohere-north:n-trust-20261026" ] } ], "limitations": [ "subprocessor_list: Trust Center exposes subprocessors but no visible revision date; complete North-specific contracted inventory not verified.", "subprocessor_countries: Visible rows list Google Cloud, Fullstory, LaunchDarkly, New Relic, Retool, Sentry, Segment, Sendgrid and Vercel in USA. Scope mainly hosted services, not automatic private North content recipients.", "change_notification: Unknown for change_notification. Public Trust Center lists subprocessors without a visible revision date. Full contracted North scope, change notices and post-combination legal structure remain unverified. Search on 2026-10-26: https://trustcenter.cohere.com/?format=html, https://cohere.com/terms-of-use, https://cohere.com/blog/cohere-and-aleph-alpha-sign-agreement. No additional scoped evidence established this answer.", "parent_jurisdiction: The public terms name Cohere Inc. and Ontario/Toronto law. The September 16 Aleph Alpha business-combination agreement remains described as subject to final regulatory approvals in that announcement. Current October 15 AISLE copy calls Aleph Alpha a partnership, not a completed acquisition; no subsequent first-party closing notice was located. A post-combination parent/jurisdiction is not asserted.", "transfer_mechanism: Trust Center says its multi-jurisdictional DPA incorporates2021 EU SCCs and describes a TIA. NDA-gated DPA and exact Swiss adaptations not inspected.", "government_access_policy: Trust FAQ describes prompt customer notice of government requests unless prohibited, within DPA commitments. Actual North contract/transparency statistics unverified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-trust-20261026", "cohere-north:cohere-north:n-terms-20261026", "cohere-north:cohere-north:n-combination-20261026", "cohere-north:cohere-north:corporate-aisle-20261026" ] }, { "productId": "glean", "claimId": "glean:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A dated processor list includes US providers and Indian remote support, with DPA transfer and change terms.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex under applicable public Terms, signed DPA and Order Form; no bespoke contract examined", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "supported", "answer": "Public list last updated July 28, 2026 identifies infrastructure, model, support and search subprocessors.", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:r2-core-entitlements" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "supported", "answer": "The table lists US provider entities and India for Glean Search Technologies remote support; selected cloud/provider processing locations can differ.", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:r2-core-entitlements" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA section 9 specifies at least 30 days notice before a new processor and a 30-day objection period, with a scoped termination remedy if unresolved.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "The Terms identify Glean Technologies, Inc. as a Delaware corporation. A separate parent entity was not established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "The DPA incorporates EU SCCs, Swiss-recognized clauses and the UK Addendum for applicable transfers; SCC law/jurisdiction is Ireland.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "Is there a published government-access or transparency policy? DPA, processor list and privacy page were checked. A separate government-access/transparency-request policy was not established; no legal exposure verdict is made.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:subprocessors", "glean:glean:r2-core-entitlements", "glean:glean:dpa", "glean:glean:terms" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "DPA and regulatory resources are listed, but North-specific contract terms remain unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Trust Center says DPA available on request with NDA; Enterprise Data Commitments offers SaaS DPA but says private deployment receives no input processing. No contact/request made; North negotiated terms unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-trust", "cohere-north:cohere-north:n-commitments" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "Vendor says multi-jurisdictional DPA/GDPR compliance. Explicit revised Swiss DSG terms not retrieved from gated DPA.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "partial", "answer": "General 2022website/service terms choose Ontario/Canadian law and Toronto courts, subject to subscription agreement. Binding North commercial agreement not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-terms" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "Trust Center lists EU AI Act/GPAI Code of Practice FAQs. Contents and North deployment obligations not inspected.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Trust FAQ says BAA only for approved custom model development and excludes Cohere-hosted SaaS/PHI. North-specific health/FINMA contract not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-trust", "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-terms" ] }, { "productId": "glean", "claimId": "glean:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public contractual and AI-law materials are available, with Swiss/EU data-law scope.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex applicable public Terms/DPA/AI Addendum; signed Order Form controls actual coverage", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "supported", "answer": "A public DPA form takes effect when signed and can sit under a mutually accepted agreement; negotiability was not tested.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "supported", "answer": "The DPA defines applicable data-protection law to include Switzerland and GDPR and describes Swiss transfer clauses. Applicability depends on the processing.", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "partial", "answer": "Main Terms section 13.1 specifies New York and US law; SCCs select Ireland for their own governing law/jurisdiction. A specific court for the main contract was not established.", "evidenceIds": [ "glean:glean:terms", "glean:glean:dpa", "glean:glean:r2-core-entitlements" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "The AI Addendum includes applicable EU AI Act commitments and allocation of customer/provider responsibilities; a full procurement technical file was not retrieved.", "evidenceIds": [ "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "The public legal index links HIPAA BAA forms for Glean as Business Associate and as Subcontractor; actual coverage depends on the applicable agreement. The AI Addendum describes assurance commitments. FINMA/banking-secrecy outsourcing materials were not established.", "evidenceIds": [ "glean:glean:r3-legal-index", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:dpa", "glean:glean:r2-core-entitlements", "glean:glean:terms", "glean:glean:ai-addendum", "glean:glean:r3-legal-index" ] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Trust Center lists attestations; certificates and reports were not verified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "ISO 27001 certificate listed behind request; issuer, scope and validity unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "SOC 2 Type II annual audit/report listed, request and signed mutual NDA needed; report period/scope not inspected.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "Unknown for c5. Trust Center lists certificates and reports behind requests. Issuer, scope, validity and independent report contents were not inspected.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "ISO 42001 and UK Cyber Essentials for Cohere Inc./Cohere UK listed. Certificate validity/scope not inspected.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "supported", "answer": "Trust Center requests gate reports; SOC 2 requires signed mutual NDA, DPA also NDA-gated. No request made.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "Latest API and web penetration test reports listed behind request; findings/scope/date not inspected.", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] } ], "limitations": [ "Remaining atomic gaps: c5." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-trust" ] }, { "productId": "glean", "claimId": "glean:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SOC 2 and ISO badges are vendor claims; issuer, report scope and validity were not independently checked.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect compliance material; vendor badges only, certificate/report scope and validity unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Glean claims ISO 27001 on its security page. The actual certificate, issuer, service scope and validity dates were not obtained.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "Glean claims SOC 2 Type II, but auditor, examination period and exact covered service were not verified from a report.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "The security page lists ISO 42001, HIPAA and TX-RAMP Level 2. These are vendor assertions, not verified certificates in this profile.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "Security and accessibility material direct evaluators to the public Trust Center, whose report content was not readable without further access.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:accessibility", "glean:glean:r2-core-entitlements" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "unknown", "answer": "Are independent penetration test summaries available? The public security page and trust.glean.com were checked; trust report content was inaccessible. BSI C5, independent pentest summaries and certificate/report validity were not established.", "evidenceIds": [] } ], "limitations": [ "No evidence is certificate-verified. Cloud-provider certificates are not treated as Glean certificates." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements", "glean:glean:accessibility" ] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Customer keys can encrypt chat columns; workflows and other stores need separate controls.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "partial", "answer": "Optional deployment-level AES256GCM envelope encryption covers sensitive PostgreSQL chat columns, excluding automations/workflows. Operator must secure object/index/backups and database volumes separately.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-154", "cohere-north:cohere-north:n-doc-146" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "partial", "answer": "Operator supplies32-byte master key in Kubernetes Secret or chart generates it; wrapped DEKs stay in database, key rotation supported. Hardware-held external-KMS entitlement not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-154" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Customer manages VPC, ingress/egress, TLS and Kubernetes network policies; private/on-prem operation documented. These are deployment tasks, not proof every installation enforces them.", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-doc-146", "cohere-north:cohere-north:n-doc-159" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "partial", "answer": "Each separately administered installation has own users/config/data; customer operates cluster/network isolation. Multi-tenant hosted North architecture not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:n-doc-146" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-154", "cohere-north:cohere-north:n-doc-146", "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-doc-159", "cohere-north:cohere-north:n-doc-158" ] }, { "productId": "glean", "claimId": "glean:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Encryption, isolation and network controls are documented. Customer-managed keys are supported for Customer Hosted AWS; other key-custody scopes remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Protect encryption and single-tenant Glean Hosted; separately contracted Customer Hosted network configuration", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "Deployment comparison documents AES-256 at rest and TLS in transit for both deployment modes.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "supported", "answer": "For Customer Hosted AWS, Glean supports KMS customer-managed encryption keys owned and controlled by the customer. The FAQ recommends default managed keys; Glean Hosted/GCP key custody and commercial prerequisites were not established.", "evidenceIds": [ "glean:glean:r4-aws-cmk-faq", "glean:glean:r4-aws-key-control" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "supported", "answer": "IP-based access controls and private connectivity for on-prem connectors are documented; customer AWS supports local VPC endpoints.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "supported", "answer": "Each deployment uses isolated single-tenant infrastructure, including the Glean-managed customer-cloud option.", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "glean:glean:deploy", "glean:glean:r2-core-entitlements", "glean:glean:r4-aws-cmk-faq", "glean:glean:r4-aws-key-control" ] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnistrรคger: lawyers, doctors, auditors, tax advisers) under ยง 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a ยง 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or ยง 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Profession-specific secrecy undertaking and add-on remain unknown; general confidentiality and scoped content-access controls do not establish ยง203 StGB or Art.321 StGB coverage.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "north-private", "north-web", "model-vault" ], "version": "North 2.0.1", "plan": "Customer-hosted North 2.0.1 under custom commercial contract; optional Model Vault/external models separately scoped", "addOns": [], "deploymentMode": null, "region": "No profession-specific DE/CH contractual scope verified; deployment/provider regions follow the other scoped claims.", "os": [], "surfaces": [ { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" }, { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "model-vault", "name": "Optional Cohere-managed Model Vault inference with customer-hosted North", "type": "api" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or ยง 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Unknown. Reviewed North security/encryption/compliance and private-deployment data flows, Trust Center and Enterprise Data Commitments, plus targeted first-party professional-secrecy searches. DPA is request/NDA-gated. No public North ยง203 StGB or Art.321 StGB undertaking or profession-specific add-on was retrieved; none requested. A DPA or no-training clause alone does not answer whether a profession-specific undertaking is signed.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Unknown. No retrieved ยง203/Art.321 undertaking establishes flow-down to all relevant subcontractors/model providers. General DPA confidentiality is not equivalent.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Unknown. No documented profession-specific plan, dedicated instance option or paid secrecy add-on and its entitlements/pricing were established.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Private-deployment commitments say Cohere does not receive customer prompts/outputs; the local North app decrypts configured chat columns for use and authorised investigators can export conversations. Optional Model Vault processes inference despite ZDR, and external model endpoints follow their contracts. No complete staff/subprocessor plaintext matrix or secrecy undertaking was inspected.", "evidenceIds": [ "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-doc-154", "cohere-north:cohere-north:n-doc-139", "cohere-north:cohere-north:n-doc-217", "cohere-north:cohere-north:n-trust" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Unknown. Reviewed North security/encryption/compliance and private-deployment data flows, Trust Center and Enterprise Data Commitments, plus targeted first-party professional-secrecy searches. DPA is request/NDA-gated. No public North ยง203 StGB or Art.321 StGB undertaking or profession-specific add-on was retrieved; none requested. General data-flow/security pages are available but do not document such a secrecy offering.", "evidenceIds": [] } ], "limitations": [ "Contract facts only; no legal suitability assessment. No profession-specific commitment or paid option inferred from generic confidentiality, hosting, encryption or no-training terms.", "Public, unauthenticated source pass only; no sales contact, NDA request or authenticated access-control test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-commitments", "cohere-north:cohere-north:n-doc-154", "cohere-north:cohere-north:n-doc-139", "cohere-north:cohere-north:n-doc-217", "cohere-north:cohere-north:n-trust" ] }, { "productId": "glean", "claimId": "glean:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "General DPA confidentiality and provider/support access are documented; a specific German or Swiss professional-secrecy undertaking remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex public Terms/DPA confidentiality; no verified professional-secrecy-specific package", "addOns": [], "deploymentMode": null, "region": "Selected hosting/provider regions; listed India support affiliate; no DE/CH-specific undertaking verified", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or ยง 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Glean DPA section4 binds authorized personnel to confidentiality or statutory duties, but no signed/signon German ยง203 StGB or Swiss Art321 StGB professional-secrecy undertaking was retrieved. General DPA confidentiality is not treated as that undertaking.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "DPA section9 requires no-less-protective written subprocessor obligations and necessary access. No flow-down of a specific ยง203/Art321 professional-secrecy undertaking was established.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "No publicly documented professional-secrecy-specific plan, dedicated package, paid add-on, minimum or regional contract entitlement was established in legal pages, administration docs, pricing or targeted first-party search.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Contractually authorized Glean personnel and necessary subprocessors may process customer personal data; the processor list names India remote support/security/debugging and model/hosting providers. Model routes receive prompts/context for inference. Exact plaintext privileges, exceptional support approval, provider human-access rights and their differences by key/deployment mode are not fully established.", "evidenceIds": [ "glean:glean:dpa-confidentiality", "glean:glean:subprocessors", "glean:glean:key-matrix", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "A public DPA, AI Addendum, deployment docs and processor list were retrieved. No public ยง203/Art321 contract template, dedicated professional-secrecy data-flow statement or professional-body guidance for this offer was established.", "evidenceIds": [] } ], "limitations": [ "DPA confidentiality and no-training provisions alone do not establish a professional-secrecy undertaking.", "No legal suitability or compliance conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:dpa-confidentiality", "glean:glean:subprocessors", "glean:glean:key-matrix", "glean:glean:ai-addendum", "glean:glean:r2-core-entitlements" ] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North uses capacity and installation licensing with custom prices.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Compute Units cover model GPU capacity via hardware/model factors; Application Instances count separate administered North installations. Not documented as a universal per-seat tariff.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "North pricing page says custom enterprise pricing; numeric North licence rates not published in retrieved sources. Separate Model Vault/API rates are not North total.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Licensed capacity depends on GPUs/model factors, application instances and contract; no public included-message allowance retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Model Vault inference, external provider/search API contracts, extra parser/guardrail GPUs and deployment services may add cost; exact included entitlements/rates unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-193", "cohere-north:cohere-north:n-doc-14" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "unknown", "answer": "Unknown for overage. Compute units/application instances and custom pricing are documented. North rates, included usage, minimums and extras were not quoted or invented.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: overage." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-193", "cohere-north:cohere-north:n-doc-14" ] }, { "productId": "glean", "claimId": "glean:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Glean publishes pricing mechanics and usage tables, while contracted seat fees remain quote-only.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Core Suite is per user/month plus committed Model Hub Usage. Enterprise Flex combines seats with pooled FlexCredits; legacy Enterprise terms differ.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "On 2026-10-21 no numerical Core Suite/Enterprise Flex seat or platform fee was established. Public model token-rate and credit-consumption tables are available; they are not a complete subscription quote.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Core Suite includes platform/search and human-scale APIs in seats; LLM APIs and advanced work consume model usage. Flex uses plan-specific included capabilities and shared credits.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Protect+ is an add-on and Premium Support is paid; Model Hub usage is separate. Public add-on seat/contract fees were not established.", "evidenceIds": [ "glean:glean:protect", "glean:glean:sla" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "Core Suite usage follows provider/model API rates with an upfront commitment; machine-scale API use may cost extra. Flex uses credit rate cards. Currency price per contracted FlexCredit is unverified.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price", "glean:glean:protect", "glean:glean:sla" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared-scenario North totals remain unknown because the commercial rates and capacity sizing are not public.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21: twelve months, excl VAT, no discounts, 330 messages/user/month. At 200 users, North licence/capacity, infrastructure, implementation and support are unknown in EUR/CHF. No total or nonzero floor can be calculated without North tariff and sizing. Separate Model Vault/API prices are not substitutes. FX basis: ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:fx-ecb" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21: twelve months, excl VAT, no discounts, 330 messages/user/month. At 1,000 users, North licence/capacity, infrastructure, implementation and support are unknown in EUR/CHF. No total or nonzero floor can be calculated without North tariff and sizing. Separate Model Vault/API prices are not substitutes. FX basis: ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:fx-ecb" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21: twelve months, excl VAT, no discounts, 330 messages/user/month. At 5,000 users, North licence/capacity, infrastructure, implementation and support are unknown in EUR/CHF. No total or nonzero floor can be calculated without North tariff and sizing. Separate Model Vault/API prices are not substitutes. FX basis: ECB 2026-10-20 EUR1=USD1.1215=CHF0.9237.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:fx-ecb" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Capacity, replicas and external model/search usage vary;330 messages/user does not determine GPUs, parallelism or tool calls. Vendor-recommended model cannot price unknown North commercial terms; variable currency share remains unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:n-pricing" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "North licence per CU/instance, minimum capacity, model translation factors for chosen current models, HA/GPU sizing, external usage, storage/network, support, rollout and taxes outside excl VAT basis. No quote/contact requested.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-158" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:fx-ecb" ] }, { "productId": "glean", "claimId": "glean:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Core Suite publishes model tariffs, but no public unique routine Auto model or fixed fee; a separate direct-provider Customer Key component is calculable.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted", "customer-cloud" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Universal Model Key usage unpriced without a fixed/recommended routine model; separate Customer Key direct-API proxy; Enterprise Flex quote/pool unknown", "addOns": [], "deploymentMode": null, "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" }, { "id": "customer-cloud", "name": "Customer Hosted managed GCP or AWS tenant", "type": "managed-server" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4,2026-10-21:12 months exVAT,list prices,no invented discounts;60% light100/30% regular400/10% power1500 messages/user/month =>330;3000 input+600 output tokens/message. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237. Direct-provider Customer Key comparison uses gpt-6-luna effort none atUSD0.10 input/USD0.50 output per1M,no cache =>USD2.376/user/year. This proxy is not a Glean Universal Model Key tariff/default. For200 Customer Key users: identified direct-model component USD475.20/EUR423.72/CHF391.39 + unknown Core Suite seat fee, Glean-family usage, support/cloud costs. Universal Model Key total and Enterprise Flex total remain unknown.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-customer-default-example", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "Same v1.4 assumptions:1000 Customer Key users, identified direct-model component USD2376/EUR2118.59/CHF1956.94 + unknown seat/Glean-family/support/cloud costs. Not an enterprise quote; Universal Model Key and Flex totals remain unknown.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "Same v1.4 assumptions:5000 Customer Key users, identified direct-model component USD11880/EUR10592.96/CHF9784.71 + unknown seat/Glean-family/support/cloud costs. Not an enterprise quote; Universal Model Key and Flex totals remain unknown.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Core Suite publishes input/output tariffs. Universal Model Key defaults to Balanced Auto, a policy choosing model and effort per request; recommendations are shown in the admin UI, not as a unique public routine model. The Customer Key guide calls GPT5.6 Luna an example, not a recommendation. Under v1.4, vendor-billed usage remains unknown; only the separate direct-API proxy is costed. Enterprise Flex has different mode/credit accounting.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-customer-default-example", "glean:glean:r2-flex-entitlements", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Unknown: seat/platform quotes, Universal Model Key realized model mix and Auto/tool overhead, FlexCredit purchase price and task consumption, Glean-family calls on Customer Key, Protect+/support fees, cloud operations and implementation. No zero fixed fee, fictitious discount or vendor-billed proxy substitution. Exchange rate is known and explicitly stated; quote-only total is not calculated.", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-flex-entitlements", "glean:glean:deploy", "glean:glean:fx-ecb" ] } ], "limitations": [ "The priced Customer Key component is an assumption for direct provider payment, not a complete Glean price or a forecast of Auto routing.", "No signed order, fixed fee, actual tenant defaults or task usage fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:r2-core-entitlements", "glean:glean:r2-auto-policy-and-cloud-conflict", "glean:glean:r2-customer-default-example", "glean:glean:r2-direct-provider-proxy", "glean:glean:r2-proxy-lowest-effort", "glean:glean:fx-ecb", "glean:glean:r2-flex-entitlements", "glean:glean:deploy" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public demo and model API trial do not verify a full North tenant trial.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "Pricing page distinguishes free rate-limited model API trial from paid production; trial key prohibited for commercial/production use. A free North business tier not established.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "North links instant demo/custom pricing; no self-serve North tenant with SSO/admin/connectors was provisioned or established.", "evidenceIds": [ "cohere-north:cohere-north:n-home", "cohere-north:cohere-north:n-pricing" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "Free model API trial does not establish North SSO, connectors or administration. Full North evaluation scope unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "North custom pricing and private rollout route through sales; whether an independent full tenant evaluation can start without contact remains unknown. No contact made.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-private" ] } ], "limitations": [ "The partial atomic answers state their documentation or verification limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-pricing", "cohere-north:cohere-north:n-home", "cohere-north:cohere-north:n-private" ] }, { "productId": "glean", "claimId": "glean:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public material supports product evaluation, but no unassisted business trial was established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex prospective customer evaluation; public demo path, no verified self-serve trial entitlement", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "unknown", "answer": "Is there a free tier for business use? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.", "evidenceIds": [] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unknown", "answer": "Is a self-serve business trial available? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.", "evidenceIds": [] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Do trials include SSO, connectors and admin features? The live product/security site, documentation setup and pricing guides were checked. No public business free-tier entitlement, self-serve trial terms, card/duration/seat limits or SSO/connector trial scope was established. No sales contact or account registration was attempted.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Public Glean pages route prospective customers to Get a demo; meaningful tenant provisioning may require commercial access. This is not proof that every trial is sales-only.", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Core Suite/Enterprise Flex trial and evaluation entitlements were not publicly verified; a demo CTA is not proof of a mandatory sales gate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:security-page", "glean:glean:r2-core-entitlements" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North contract minimums, term and local billing are unverified; pricing is quote-only.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "Each separately administered installation counts as an Application Instance; compute-unit licence metric exists, but numeric minimum/spend not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "unknown", "answer": "Unknown for contract_length. North custom enterprise contract was not public in retrieved sources; minimums, term, reduction and invoice currencies remain unknown.", "evidenceIds": [] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "unknown", "answer": "Unknown for cancellation. North custom enterprise contract was not public in retrieved sources; minimums, term, reduction and invoice currencies remain unknown.", "evidenceIds": [] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "unknown", "answer": "Unknown for local_invoicing. North custom enterprise contract was not public in retrieved sources; minimums, term, reduction and invoice currencies remain unknown.", "evidenceIds": [] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Quote-only for North licence/deployment. Separate Model Vault instance rates and model API tariffs do not make North pricing transparent.", "evidenceIds": [ "cohere-north:cohere-north:n-pricing" ] } ], "limitations": [ "Remaining atomic gaps: contract_length, cancellation, local_invoicing." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:n-pricing" ] }, { "productId": "glean", "claimId": "glean:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Contract periods and fees depend on orders, with cancellation restricted during the subscription term.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex under Order Form and public Terms; seat commitments/prices and selected currency contractual", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "unknown", "answer": "What seat or spend minimum applies? Terms and pricing guides were checked; minimum seat/spend commitment and plan-specific currency invoicing remain unpriced.", "evidenceIds": [] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "partial", "answer": "Terms define Subscription Term through the Order Form. No universal monthly or annual term is specified.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Except contractual causes and remedies, customers cannot cancel during the subscription term; each order ends at expiry unless otherwise stated.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Terms default to USD or the currency in the order and allow Glean affiliates/resellers. CHF/EUR invoicing by a European entity was not confirmed.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified: public pricing units and consumption tables, but subscription fees, minimum commitments and purchased-credit prices need an order/quote.", "evidenceIds": [ "glean:glean:core-price", "glean:glean:flex-price", "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements", "glean:glean:core-price", "glean:glean:flex-price" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "North is commercially licensed; component source rights and branding terms need contract review.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Commercial CU/Application Instance licence documented; full North application/model/component licence texts not retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "White-label settings configure product branding; entitlement, use restrictions and licence fee terms unverified. Separate installations count for licensing, with no public per-user cap retrieved.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-142", "cohere-north:cohere-north:n-doc-158" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Unknown for enterprise_features_closed. North is commercially licensed by capacity/installations. Full application/model component licences and branding rights were not publicly retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: enterprise_features_closed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-158", "cohere-north:cohere-north:n-doc-142" ] }, { "productId": "glean", "claimId": "glean:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The hosted platform is provided under restricted commercial terms; public SDK licences are separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite/Enterprise Flex proprietary hosted/managed Service under Terms; no public core-source licence inferred", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "supported", "answer": "Terms grant subscription access and prohibit deriving source code, modifying or redistributing the Service. This establishes a proprietary service contract, not an OSI licence for the platform.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "supported", "answer": "Terms prohibit removing proprietary notices and limit use to licensed users/orders; no numerical standard user cap is given.", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Platform terms and the public gleanwork organization were checked; a complete component licence inventory or separate open/closed enterprise edition split was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:terms", "glean:glean:r2-core-entitlements" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "APIs and approved exports provide some portability; full tenant exit is unverified.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Alpha compliance approves targeted user/agent conversations for24 hours and downloadsCSV. API lists/retrieves conversations; a single complete admin export and preservation hold not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-139", "cohere-north:cohere-north:n-north-api" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "partial", "answer": "Automation definitions export reusableJSON graph/dependencies but omit credentials and schedules. Agent configurations have API access/version history; full portable agent export not established.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-29", "cohere-north:cohere-north:n-north-api" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "File API retrieves content and library metadata APIs exist; complete all-index/source bulk export and permission preservation not established.", "evidenceIds": [ "cohere-north:cohere-north:n-api-upload", "cohere-north:cohere-north:n-api-libraries" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "AutomationJSON, complianceCSV, original file API content and documentPDF/DOCX/HTML/TXT/MD are documented. These do not constitute complete tenant-state export.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-29", "cohere-north:cohere-north:n-doc-139", "cohere-north:cohere-north:n-doc-9" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "unknown", "answer": "Unknown for post_termination_window. Automation JSON, API files and approved compliance CSV are documented. Complete bulk tenant export, agent portability and post-exit recovery window remain unverified.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: post_termination_window." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-doc-139", "cohere-north:cohere-north:n-north-api", "cohere-north:cohere-north:n-doc-29", "cohere-north:cohere-north:n-api-upload", "cohere-north:cohere-north:n-api-libraries", "cohere-north:cohere-north:n-doc-9" ] }, { "productId": "glean", "claimId": "glean:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Workflow agent configurations are portable as JSON; full tenant chat/knowledge export remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Governance import/export in seat; limited Auto ZIP export and complete organization exit separately unverified", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "unknown", "answer": "Can admins export all chats? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.", "evidenceIds": [] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "supported", "answer": "Workflow-mode agent configuration exports to JSON and imports into another deployment; missing target tools must be reconfigured. Auto-mode ZIP export is limited availability for admins.", "evidenceIds": [ "glean:glean:builder", "glean:glean:r2-core-entitlements" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "unknown", "answer": "Can knowledge bases and their sources be exported? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.", "evidenceIds": [] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "supported", "answer": "Workflow exports use JSON; limited Auto exports contain spec.yaml and instructions.md in ZIP. Admin logs have CSV export.", "evidenceIds": [ "glean:glean:builder", "glean:glean:audit", "glean:glean:r2-core-entitlements" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "unknown", "answer": "How long can data be retrieved after termination? Agent export and contractual termination pages were checked. No trial admin export was run; all-chat export, knowledge/source completeness and a post-termination retrieval window were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Core Suite includes agent import/export, but limited Auto ZIP rollout and complete tenant-export entitlements remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:builder", "glean:glean:r2-core-entitlements", "glean:glean:audit" ] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Support resources exist; North SLA, regional entity and support languages remain unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Private deployments include access to solution architects, applied ML and customer success; public security/support resources exist. Contracted response times unknown.", "evidenceIds": [ "cohere-north:cohere-north:n-private" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Unknown for support_languages. Public support/status resources and deployment assistance exist; response languages, North SLA credits and contracted DACH entity were not established.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "September 16 agreement plans Berlin/Toronto headquarters and Heidelberg research subject to close. A North-contract Swiss/DACH delivery entity or completed combination was not verified.", "evidenceIds": [ "cohere-north:cohere-north:n-combination" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Unknown for uptime_sla. Public support/status resources and deployment assistance exist; response languages, North SLA credits and contracted DACH entity were not established.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "partial", "answer": "Cohere has a public hosted API status page. Customer-hosted North availability is operator-managed; a North-wide hosted status/SLA not established.", "evidenceIds": [ "cohere-north:cohere-north:n-status", "cohere-north:cohere-north:n-doc-165" ] } ], "limitations": [ "Remaining atomic gaps: support_languages, uptime_sla." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-combination", "cohere-north:cohere-north:n-status", "cohere-north:cohere-north:n-doc-165" ] }, { "productId": "glean", "claimId": "glean:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Support tiers are documented; a credited 99.9% SLA applies only to paid Premium Support.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Unspecified contracted plan unless Core Suite, Enterprise Flex, key mode or add-on is named below", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "The support portal is the channel eligible for response targets; Standard Support is included and Premium paid. Other channels do not have trackable SLA response times.", "evidenceIds": [ "glean:glean:sla" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "partial", "answer": "The SLA explicitly provides a Japanese support option for Japan and names California/Bangalore operations; German/French/Italian language commitments were not established.", "evidenceIds": [ "glean:glean:sla" ] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "unknown", "answer": "Is there a DACH or Swiss entity, team or partner? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established.", "evidenceIds": [] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "supported", "answer": "Paid Premium Support has 99.9% monthly uptime. Credits are 10% below 99.9% down to 99.0%, and 20% below 99.0%, subject to exclusions and claim deadlines.", "evidenceIds": [ "glean:glean:sla" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "unknown", "answer": "Is there a public status page with history? The SLA, site and status.glean.com were checked. The status URL returned HTTP 403, so incident history was not verified; DACH/Swiss support presence was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:sla" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "cohere-north", "claimId": "cohere-north:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Deployment assistance and public user/builder guides are offered; included service scope is unknown.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "north-web", "north-private" ], "version": "North platform2.0.1; exact docs feature state stated per atom", "plan": "North custom enterprise contract; current 2.0.1 release and per-feature states, entitlements unverified", "addOns": [], "deploymentMode": null, "region": "Customer-selected private deployment; cloud inference and provider region configured separately", "os": [], "surfaces": [ { "id": "north-web", "name": "North 2 web application and Admin console", "type": "web" }, { "id": "north-private", "name": "Customer-hosted North and Compass Kubernetes deployment", "type": "self-hosted" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "partial", "answer": "Vendor describes rollout support from architects, applied ML and customer success. Included hours/fees are not published.", "evidenceIds": [ "cohere-north:cohere-north:n-private" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Public user/agent/workflow guides support self-learning. Live end-user training and language entitlement not established.", "evidenceIds": [ "cohere-north:cohere-north:n-guide", "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-16" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Agent guide gives ticket deflection/sales/legal examples and internal agent catalogue permits sharing; document/Skills guides include task examples.", "evidenceIds": [ "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-21", "cohere-north:cohere-north:n-doc-12" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Unknown for adoption_programme. Vendor offers rollout assistance and guides; service language, included hours, adoption programme and costs were not retrieved.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Unknown for service_cost. Vendor offers rollout assistance and guides; service language, included hours, adoption programme and costs were not retrieved.", "evidenceIds": [] } ], "limitations": [ "Remaining atomic gaps: adoption_programme, service_cost." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "cohere-north:cohere-north:n-private", "cohere-north:cohere-north:n-guide", "cohere-north:cohere-north:n-doc-18", "cohere-north:cohere-north:n-doc-16", "cohere-north:cohere-north:n-doc-21", "cohere-north:cohere-north:n-doc-12" ] }, { "productId": "glean", "claimId": "glean:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public training and templates exist; exact onboarding-service entitlements and prices remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "hosted" ], "version": "Public documentation retrieved 2026-10-21; deployed version not observed", "plan": "Core Suite Agent Library/templates and public Academy links; contracted onboarding and Premium Support separately scoped", "addOns": [], "deploymentMode": "dedicated-instance", "region": "Selected hosting and model-provider regions; no blanket EU or Swiss processing claim", "os": [], "surfaces": [ { "id": "hosted", "name": "Glean Hosted web Assistant and Agents", "type": "web-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Glean documentation links self-paced Agent Builder training through Glean Academy; German/French/Italian course availability was not established.", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "The internal Agent library and documented templates support reusable role/task examples.", "evidenceIds": [ "glean:glean:library", "glean:glean:r2-core-entitlements" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? Academy, agent library, SLA and legal service links were checked; included vendor-led onboarding, champion/adoption programme terms and localized end-user training were not established.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Premium Support is priced separately under the SLA. The legal index directly lists the Technical Services Addendum and named Outcomes Packages. Those listings do not establish included onboarding or complete professional-services fees.", "evidenceIds": [ "glean:glean:sla", "glean:glean:r3-legal-index", "glean:glean:r2-core-entitlements" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Exact Academy access, included onboarding, language coverage and support/professional-services entitlement under the customer Order Form remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "glean:glean:agents", "glean:glean:r2-core-entitlements", "glean:glean:library", "glean:glean:sla", "glean:glean:r3-legal-index" ] } ] } ], "sources": [ { "id": "cohere-north:cohere-north:n-doc-177-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers?format=html", "title": "Headless model providers", "locator": "Provider types, endpoint and credentials; public representation of https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 813d19abcb01a5b84e23e8615ef38b9e94cd57097f91ae7e44a139e6b62c4cbb on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Operators register Cohere, vLLM, Azure, Bedrock, SageMaker, OpenAI and Anthropic endpoints with customer secrets." }, { "id": "cohere-north:cohere-north:n-doc-32-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/north-large-01-2026?format=html", "title": "North Large 01-2026", "locator": "Model card and limitations; public representation of https://private.docs.cohere.com/north/docs/north-large-01-2026.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 46ad467b680bd511cfc5f0d3168f40dd32b61be945b039d7cf029b3527b5ece7 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "North partnership model accepts text/images with256K input/32K output and48 languages; citation gaps acknowledged." }, { "id": "cohere-north:cohere-north:n-doc-134-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/models?format=html", "title": "Models and providers", "locator": "Beta UI, alpha RBAC, aliases and fallback; public representation of https://private.docs.cohere.com/north/docs/admin/models.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 3ddb8818e63c7322d79680498f711ab0dd1a15dd87f1315c3065bed5171538dd on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Custom endpoints/providers, group access and defaults; grants additive and alias may silently fall back to provider default." }, { "id": "cohere-north:cohere-north:n-doc-1-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-chat?format=html", "title": "Chat", "locator": "Model picker, UI languages, image input and dictation; public representation of https://private.docs.cohere.com/north/docs/get-started/north-chat.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 2a609c8b8dc88bce89ad912f7d8c43ee63449c23a0bac0e5fcb5954bf55e0964 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Chat model choice, source-linked responses, eight UI languages and configurable voice/image input are documented." }, { "id": "cohere-north:cohere-north:n-doc-14-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality?format=html", "title": "North multimodal features", "locator": "Cohere-only image input and visual parser; public representation of https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c4763a8ec53fc0d63b4393939e71c9df423160564cdbc748004dcd7af256faba on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Vision/OCR requires configured models/parser; third-party image input planned, document visual pages limited500." }, { "id": "cohere-north:cohere-north:n-doc-97-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/configuring_voice_settings?format=html", "title": "Voice settings", "locator": "Alpha dictation and beta mobile recording; public representation of https://private.docs.cohere.com/north/docs/admin/configuring_voice_settings.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 26565385151f6fa21890665138a7d900c61ea1cbff3bb96f46e67955e5ac54a1 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Dictation and long-form mobile recording are separately off by default and require configured transcription service." }, { "id": "cohere-north:cohere-north:n-doc-12-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/skills?format=html", "title": "Skills", "locator": "Beta skills and Office file packages; public representation of https://private.docs.cohere.com/north/docs/get-started/skills.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9167ea7e86e91dabe44c8cbcc8e0f3b3baa5b44badaf1d393bb4ae67e41fdb0d on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Built-in/custom skills create/edit DOCX/PPTX/XLSX/CSV using code sandbox and supported models." }, { "id": "cohere-north:cohere-north:north-release-html-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/changelog", "title": "North release notes, public HTML", "locator": "October 16 North 2.0.0 and October 20 2.0.1; Models, Libraries, Google Drive, Skills, Sandbox and Admin; HTTP 200, body SHA256 be38218043c7eb99d836db5d02f86ce71b5af7c2c267327410f58f81936ed720", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-26", "finding": "North 2 documents model aliases, beta Library sharing/Skills and sandbox, alpha controls, version-scoped legacy removals and the October 20 storage patch. Release labels are feature-specific, not a guarantee of private-deployment parity." }, { "id": "glean:glean:models", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/llms", "title": "Supported LLMs", "locator": "Supported models; availability by hosting environment and provider", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Model Hub lists text and image models, manual choice and Auto routing, with provider availability dependent on key and cloud." }, { "id": "glean:glean:key-matrix", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/llm-key-feature-availability", "title": "Feature availability by LLM key, provider, and cloud", "locator": "Provider and feature matrices", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Key restricts cloud-provider routes and excludes Meeting Notes and podcast artifacts; some defaults must use the same provider." }, { "id": "glean:glean:uploads", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/file-upload", "title": "Upload files in Assistant", "locator": "Formats; upload limits; security; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Uploads support Office documents, PDFs, images and text, with context-dependent file caps and OCR prerequisite." }, { "id": "glean:glean:r2-core-entitlements", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-core-suite-pricing", "title": "Glean Core Suite entitlements and Model Hub rates", "locator": "Seat capabilities, surfaces, APIs, Model Hub Usage and rate table updated10/20/2026", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Core Suite separates included platform seats from Model Hub usage, names client/API surfaces, and publishes token rates." }, { "id": "glean:glean:r3-october-rollout-migration", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/releases/2026-10-15-october-release", "title": "October 15, 2026 release, version 563", "locator": "AI & Model Updates, Auto mode policies; Deprecations & Sunsets, OpenAI Web Search", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-21", "finding": "Auto policies require rollout opt-in from October 15 with GA scheduled October 29; Brave is the new search default and existing OpenAI search migrates from October 19." }, { "id": "cohere-north:cohere-north:n-north-changelog", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/changelog.md", "title": "North release notes", "locator": "October 20 v2.0.1 andOctober 16 v2.0.0; migrations", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Dated releases document new models, beta/alpha capabilities and removal/deprecation of legacy connectors and APIs." }, { "id": "cohere-north:cohere-north:n-doc-168", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/install/models.md", "title": "Deploy models chart", "locator": "In-cluster generative/Compass components and pinned artifacts", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer GPU model chart supports local chat/embed/rerank; serving containers version independently." }, { "id": "glean:glean:deprecation", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/model-deprecation", "title": "Model deprecation", "locator": "Customer Key notice schedule; deprecated models", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Key deprecation emails are specified at 60 and 15 days, with removal and replacement behavior." }, { "id": "glean:glean:release", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/releases/2026-10-15-october-release", "title": "October 15, 2026 release notes", "locator": "Release entry", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-21", "finding": "Glean publishes dated release notes covering product and model changes." }, { "id": "cohere-north:cohere-north:n-doc-135-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/bedrock-anthropic?format=html", "title": "Bedrock Anthropic setup", "locator": "Customer AWS prerequisites and roles; public representation of https://private.docs.cohere.com/north/docs/admin/bedrock-anthropic.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 185176cbe038586b463babfc0584a55cd212cf96f554cf6eadaf1238e4105617 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Own AWS account/region and authorized Claude models support chat, agents and automations." }, { "id": "cohere-north:cohere-north:n-doc-218-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/microsoft-foundry-with-north.md", "title": "Microsoft Foundry with North", "locator": "Customer Azure inference and feature gaps; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 e717dddf6149bafdb68a613b1268d366565e212be0e292d989d1c2a8d960f35e on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Customer Azure billing supports chat/embed/rerank/Parse5; sparse and North Large unavailable there, mixed hosting required." }, { "id": "glean:glean:r2-flex-entitlements", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-enterprise-flex-pricing", "title": "Glean Enterprise Flex entitlements", "locator": "Seats, Developer Tools, Platform, Protect+ and Premium Support", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Flex separates seat allowances, metered client APIs/agent runs, included platform governance and annual Protect+/support add-ons." }, { "id": "glean:glean:r2-auto-policy-and-cloud-conflict", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/configure-llms", "title": "Configure LLMs in the Model Hub", "locator": "Auto policies; AWS Vertex note; provider setup headings", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Balanced is the default Auto policy with per-request model choice; the AWS Vertex note conflicts with the supported-provider matrix and GCP-only Vertex setup heading." }, { "id": "cohere-north:cohere-north:n-doc-177", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/advanced/headless-configuration/model-providers.md", "title": "Headless model providers", "locator": "Provider types, endpoint and credentials", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Operators register Cohere, vLLM, Azure, Bedrock, SageMaker, OpenAI and Anthropic endpoints with customer secrets." }, { "id": "cohere-north:cohere-north:n-doc-14", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/north-multimodality.md", "title": "North multimodal features", "locator": "Cohere-only image input and visual parser", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Vision/OCR requires configured models/parser; third-party image input planned, document visual pages limited500." }, { "id": "cohere-north:cohere-north:n-doc-218", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/microsoft-foundry-with-north.md", "title": "Microsoft Foundry with North", "locator": "Customer Azure inference and feature gaps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Azure billing supports chat/embed/rerank/Parse5; sparse and North Large unavailable there, mixed hosting required." }, { "id": "cohere-north:cohere-north:n-doc-126", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/tools-mcp-servers.md", "title": "MCP server administration", "locator": "Registration, custom headers, permissions and remote limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer/remote MCP support scoped OAuth/tokens/static headers; remote registration needs internet and dynamic registration." }, { "id": "glean:glean:r4-open-model-inference", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/open-models-by-region", "title": "Glean open models by region", "locator": "Creator-region controls; Operational details", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Universal Model Key open models are served through LLM providers under zero-retention agreements. Creator-region grouping is not inference location; the page states these models are hosted in the US." }, { "id": "cohere-north:cohere-north:n-doc-18-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents?format=html", "title": "Creating custom agents", "locator": "Instructions, versioning, sharing and model permission model; public representation of https://private.docs.cohere.com/north/docs/get-started/agents/creating-custom-agents.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6ae6b9abfe4e5de1679146a003d858f773f48d669e0c579e530654feba66aba9 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Agents combine instructions/models/tools/libraries; shared agents inherit owner model access." }, { "id": "cohere-north:cohere-north:n-doc-137-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/flow-control?format=html", "title": "Flow control", "locator": "Alpha model rate-limit proxy; public representation of https://private.docs.cohere.com/north/docs/admin/flow-control.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 b0aabd0e2334636f4ff1d4bea234db5f41b155a385923fbce27a1face1df2312 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "User/group/model/source/provider rules enforce request/input/output token limits only after Helm services deployed; fail-open option and unlimited default." }, { "id": "glean:glean:model-controls", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/model-exclusion", "title": "Exclude or restrict models", "locator": "Department and team allow-lists; premium-model toggle", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can restrict eligible models by department or IdP group, but default models cannot be restricted and hiding premium pickers does not block Auto." }, { "id": "glean:glean:model-config", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/configure-llms", "title": "Configure LLMs in the Model Hub", "locator": "Default models and Auto mode policies", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure default models and department Auto policies." }, { "id": "glean:glean:restrictions", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/content-restrictions", "title": "Restrict LLM access to content", "locator": "Exclusion and inclusion rules", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can exclude connectors, containers and documents from LLM use; changes may take up to one hour." }, { "id": "glean:glean:limits", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/usage/set-usage-limits-and-alerts", "title": "Set usage limits and alerts", "locator": "Enforcement; organization, user, team and agent limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Core Suite and Enterprise Flex limits can alert or block later billable usage after the current run finishes; team defaults are not pooled budgets." }, { "id": "cohere-north:cohere-north:n-doc-73-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/supported-files?format=html", "title": "Supported files", "locator": "Formats and100 MB/500 MB limit wording; public representation of https://private.docs.cohere.com/north/docs/get-started/supported-files.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9bc5a3f6698e34d553cd9b9efd32964736dbe6989a31fc138e6eaec28fe9e680 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Documents text/Office/tabular/image/audio formats and configurable processing; My files limit differs from its dedicated guide." }, { "id": "cohere-north:cohere-north:n-doc-66-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/my-files/home?format=html", "title": "My files", "locator": "Upload limit, OCR and Smart Search; public representation of https://private.docs.cohere.com/north/docs/get-started/tools/my-files/home.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d6f571cfecc507841ce963c91571a3822f44b24d28d0192f21498d4abdcc1c30 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Guide states50 MB/file and configured totals; image-only PDFs require parser setup and images are not indexed for general Smart Search." }, { "id": "cohere-north:cohere-north:n-doc-100-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/multimodality?format=html", "title": "Multimodality configuration", "locator": "Alpha parser/model/feature prerequisites; public representation of https://private.docs.cohere.com/north/docs/admin/multimodality.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 2e036dc55b465b41bcff9b28bb0fc83bb5ff07d7750137f983ef0461fc1ef593 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Image input currently limited to Cohere vision models; smart parser and infrastructure are separately required." }, { "id": "glean:glean:analysis", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/data-analysis/about-data-analysis", "title": "Data analysis overview", "locator": "Known limitations; code interpreter security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Uploaded spreadsheets can be analyzed in per-session sandboxes; indexed files can be truncated, and abuse-flagged files may be retained up to 30 days." }, { "id": "cohere-north:cohere-north:n-doc-42-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/libraries?format=html", "title": "Libraries", "locator": "Beta persistence, source/sharing and binding; public representation of https://private.docs.cohere.com/north/docs/get-started/tools/libraries.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 dbe8dc45b308026365048a6e52ee685ac8fedfe257517c688f624e9e2ebf4374 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Libraries bind to agents/chats/nodes; source libraries and uploads have different sharing/access rules." }, { "id": "cohere-north:cohere-north:n-doc-11-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/projects?format=html", "title": "Projects", "locator": "Alpha workspace and storage; public representation of https://private.docs.cohere.com/north/docs/get-started/projects.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f7d3bab16beb3744f5def211a909d7acebcb6a00cd68b747a826b2d608fd0a0e on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Private indexed project files are isolated to the project; default per-user aggregate storage2 GiB." }, { "id": "cohere-north:cohere-north:n-doc-133-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/libraries.md", "title": "Admin library directory", "locator": "Beta user/group access; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f4248f5cd4bf98f610b6f39c57494e2834de07e117db292498eca4707a592b8f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admins manage library access without seeing contents; groups and company access supported, email libraries private." }, { "id": "glean:glean:projects", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/knowledge/projects/how-projects-work", "title": "Organize content with Projects", "locator": "Create; sharing; access; migration", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Projects persist chats and documents, are private by default and replace Collections through a gradual rollout." }, { "id": "cohere-north:cohere-north:n-doc-151-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/data-syncing?format=html", "title": "Data syncing", "locator": "Atlas copies versus live Gmail/Google Drive Full Access; public representation of https://private.docs.cohere.com/north/docs/security/data-syncing.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9098552e0be35967acf545ee4d3c6487281481833795c49d487dfe417382184e on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Atlas periodic indexing differs from live APIs; generic freshness minutes to hours." }, { "id": "cohere-north:cohere-north:n-doc-126-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/tools-mcp-servers.md", "title": "MCP server administration", "locator": "Registration, custom headers, permissions and remote limits; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8b401a0257b45f4b284dd89368b795118eb74b1a2b0d193d56a9b1687e804ea9 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Customer/remote MCP support scoped OAuth/tokens/static headers; remote registration needs internet and dynamic registration." }, { "id": "cohere-north:cohere-north:n-doc-53-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/microsoft-connectors/sharepoint-server-connector-setup?format=html", "title": "SharePoint Server connector setup", "locator": "On-prem SharePoint Server prerequisites; public representation of https://private.docs.cohere.com/north/docs/get-started/tools/microsoft-connectors/sharepoint-server-connector-setup.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 10f8e3e90ba4fcf31095515a6fe687de0e080d90e1d72e9d0257a555486a2475 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Documents customer-network SharePoint Server integration with deployment/auth prerequisites." }, { "id": "cohere-north:cohere-north:n-doc-152-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/data-sharing?format=html", "title": "Data sharing", "locator": "Agent/library scope, runtime checks and private email; public representation of https://private.docs.cohere.com/north/docs/security/data-sharing.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 b001f4de791c2eadc7d050e3863bbd26d4476540f6516d632b1b420bf025ccbd on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Atlas/source permission checks fail closed for retrieval; old email storage descriptions conflict with live Gmail guide." }, { "id": "cohere-north:cohere-north:north2-launch-20261026", "productId": "cohere-north", "kind": "vendor-claimed", "url": "https://cohere.com/blog/introducing-north-2", "title": "North 2 product launch", "locator": "Core feature and connector lists; model and governance sections", "sourceDate": "2026-10-05", "retrievedAt": "2026-10-26", "finding": "The first-party announcement names shared Libraries, Skills, applications, third-party models, user/group governance and built-in enterprise connector families; planned financial connectors are distinguished from current release-specific alpha documentation." }, { "id": "glean:glean:deploy", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/get-started/prepare/about-deployment", "title": "Glean deployment models", "locator": "Glean Hosted; Customer Hosted; comparison table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Both modes use single-tenant infrastructure operated by Glean; Customer Hosted runs in customer GCP or AWS accounts with Glean support access." }, { "id": "glean:glean:connectors", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors", "title": "Connectors hub", "locator": "Native connector catalog", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The official catalog lists M365, Google, Atlassian and other business-system connectors." }, { "id": "glean:glean:sharepoint", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/sharepoint/about", "title": "SharePoint overview", "locator": "Access patterns; permissions and security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SharePoint supports indexed and live retrieval; indexing uses certificate-based application permissions and admin consent." }, { "id": "glean:glean:onedrive", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/onedrive/about", "title": "OneDrive overview", "locator": "Access patterns; permissions and security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "OneDrive offers indexed and live search under the Microsoft 365 parent connector, with certificate-based application permissions." }, { "id": "glean:glean:outlook", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/outlook/about", "title": "Outlook overview", "locator": "Connector overview", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Outlook connector supports access to Outlook content through Glean." }, { "id": "glean:glean:teams-connector", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/teams/about", "title": "Teams overview", "locator": "Supported content; permissions and security", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Teams indexes channels and optionally private and meeting chats, with mirrored membership checked at query time." }, { "id": "glean:glean:drive", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/gdrive/about", "title": "Google Drive overview", "locator": "Permissions; crawling and updates", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Drive content and permissions are indexed with directory delegation; documented activity and group-sync schedules are distinct." }, { "id": "glean:glean:gmail", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/connectors/native/gmail/about", "title": "Gmail overview", "locator": "Indexed content and scope", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Gmail has indexed search with source-specific crawl scope and controls." }, { "id": "glean:glean:gateway", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/platform/mcp/external-gateway-tools", "title": "Set up external tools with MCP Gateway", "locator": "Prerequisites; external servers; access control", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins proxy external MCP servers and custom tools with role and group controls and OAuth 2.1." }, { "id": "cohere-north:cohere-north:n-doc-64", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/atlas-sharepoint/atlas-sharepoint-implementation.md", "title": "SharePoint implementation", "locator": "Compass indexing,10-minute sync and source search dependency", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Selected content is indexed;10-minute sync detects updates/deletes, after source-side indexing permits discovery." }, { "id": "cohere-north:cohere-north:n-doc-42", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/libraries.md", "title": "Libraries", "locator": "Beta persistence, source/sharing and binding", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Libraries bind to agents/chats/nodes; source libraries and uploads have different sharing/access rules." }, { "id": "cohere-north:cohere-north:n-doc-151", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/data-syncing.md", "title": "Data syncing", "locator": "Atlas copies versus live Gmail/Google Drive Full Access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Atlas periodic indexing differs from live APIs; generic freshness minutes to hours." }, { "id": "cohere-north:cohere-north:n-doc-152", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/data-sharing.md", "title": "Data sharing", "locator": "Agent/library scope, runtime checks and private email", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Atlas/source permission checks fail closed for retrieval; old email storage descriptions conflict with live Gmail guide." }, { "id": "cohere-north:cohere-north:n-doc-4", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/sharing-collaborating-chat.md", "title": "Sharing and collaborating with chat", "locator": "Snapshot contents and debug visibility", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Shared snapshots expose full messages, citations, thinking trace and sandbox files to signed-in recipients." }, { "id": "cohere-north:cohere-north:n-doc-149", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/tool-authorization.md", "title": "Tool authorization", "locator": "OAuth/source permission checks", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Per-user access and runtime source checks documented; revocation immediacy not independently measured." }, { "id": "cohere-north:cohere-north:n-doc-111", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/identity/sso/user-provisioning.md", "title": "JIT provisioning", "locator": "First login and refreshed groups", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "First successful login creates users; groups refresh at authentication/session renewal; admin deprovisioning APIs documented." }, { "id": "glean:glean:r4-purview-label-redlist", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/protect/sensitive-findings/restrict-content-via-sensitivity-labels", "title": "Glean O365 sensitivity-label restrictions", "locator": "Glean Protect+; setup; label-processing FAQ", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Protect+ can exclude SharePoint/OneDrive items by Purview label priority. Glean configures the redlist after account-team enablement; initial full crawl and later recrawls govern propagation. Teams message text is excluded." }, { "id": "cohere-north:cohere-north:n-doc-33", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools-overview.md", "title": "North tools overview", "locator": "Per-tool state and categories", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Names first-party sources and states, including Jira/Slack MCP beta, Atlas SharePointGA and Gmail alpha." }, { "id": "cohere-north:cohere-north:n-doc-165-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/deployment-model.md", "title": "Deployment model", "locator": "Helm and production GitOps; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 39b2586fa7cca8f9c540e2c02dc9471ed0b3c89484c9f776421e78e477711721 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "North application Helm chart deployed on customer Kubernetes; GitOps/ArgoCD recommended for production." }, { "id": "cohere-north:cohere-north:n-doc-32", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/north-large-01-2026.md", "title": "North Large 01-2026", "locator": "Model card and limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "North partnership model accepts text/images with256K input/32K output and48 languages; citation gaps acknowledged." }, { "id": "cohere-north:cohere-north:n-doc-1", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-chat.md", "title": "Chat", "locator": "Model picker, UI languages, image input and dictation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Chat model choice, source-linked responses, eight UI languages and configurable voice/image input are documented." }, { "id": "cohere-north:cohere-north:n-doc-11", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/projects.md", "title": "Projects", "locator": "Alpha workspace and storage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Private indexed project files are isolated to the project; default per-user aggregate storage2 GiB." }, { "id": "glean:glean:language", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/features/glean-language-support", "title": "Glean language support", "locator": "Language support matrix; 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shared agents inherit owner model access." }, { "id": "cohere-north:cohere-north:n-doc-86", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/configuring_preamble_prompt_settings.md", "title": "Preamble and prompt settings", "locator": "Company instructions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Optional organisation instructions apply across models alongside platform/agent preambles." }, { "id": "cohere-north:cohere-north:n-doc-8", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/memory.md", "title": "Memory", "locator": "Alpha personal/archival memory", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Personal memories can be edited or deleted; agent archival memory cannot be viewed or edited." }, { "id": "cohere-north:cohere-north:n-doc-96", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/configuring_memory_settings.md", "title": "Memory settings", "locator": "Alpha admin controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Instance toggles jointly control core/archival/conversation memory and extraction timing." }, { "id": "glean:glean:memory", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/memory-personalization", "title": "Memory and personalization", "locator": "Saved and learned memories; user controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users can manage saved and learned memory in settings and chat." }, { "id": "glean:glean:memory-admin", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/memory-personalization", "title": "Configure memory settings", "locator": "Configure memory; billing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can disable learned memory but not user-controlled saved memory; pricing differs for legacy customers." }, { "id": "cohere-north:cohere-north:n-doc-12", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/skills.md", "title": "Skills", "locator": "Beta skills and Office file packages", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Built-in/custom skills create/edit DOCX/PPTX/XLSX/CSV using code sandbox and supported models." }, { "id": "cohere-north:cohere-north:n-doc-114", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/permissions.md", "title": "Roles and permissions", "locator": "System/custom roles and grants", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Roles/groups delegate permissions; some direct grants cannot be packaged into roles; individual role assignment can expire." }, { "id": "cohere-north:cohere-north:n-doc-21", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/agents/agent-library.md", "title": "Browsing agents", "locator": "Agent catalogue and duplication", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Internal starred/personal/shared/company agent directory supports search and duplication." }, { "id": "glean:glean:builder", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/agent-builder", "title": "Agent Builder", "locator": "Instructions, tools and models; import and export", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents combine configured steps and models; Workflow JSON export is generally available while Auto ZIP export has limited availability." }, { "id": "glean:glean:agent-sharing", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/sharing-permissions", "title": "Sharing and permissions", "locator": "Agent sharing permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents have controlled sharing and edit access." }, { "id": "glean:glean:library", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/agent-library", "title": "Agent library", "locator": "Browse and discover agents", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users discover and run accessible agents through the internal library." }, { "id": "glean:glean:agents", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/how-agents-work", "title": "How agents work", "locator": "Auto and Workflow modes; tools; steps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents support dynamic tool use and structured steps, loops and branches." }, { "id": "glean:glean:groups", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/roles/group-based-permissions", "title": "Group-based permissions", "locator": "Supported providers; sync behavior; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean syncs Entra, Google and Okta group membership with integration-dependent timing; feature flag controls group-derived roles." }, { "id": "glean:glean:roles", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/roles/admin-roles", "title": "Administrator Roles", "locator": "Role matrix", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Setup Admin, Admin, Super Admin and specialized moderators have distinct permissions." }, { "id": "glean:glean:sunset", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/sunset", "title": "Product and feature retirements", "locator": "Embedded support integrations; Prompt Library; legacy billing dashboard", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The retirement page records November 13, 2026 end of Glean Assist embedded integrations, past Prompt Library migration and legacy billing-dashboard removal." }, { "id": "cohere-north:cohere-north:n-doc-34", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/code-sandbox/home.md", "title": "Code sandbox", "locator": "Beta execution, files and activity visibility", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Persistent per-chat Python/bash runtime creates files/charts and shows executed code; admin deployment/access required." }, { "id": "cohere-north:cohere-north:n-doc-150", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/tool-action-approvals.md", "title": "Tool action approvals", "locator": "Destructive actions and global Allow Always", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Approval modal can edit/deny action parameters, but tool hints and persistent global bypass limit per-action assurance." }, { "id": "cohere-north:cohere-north:n-doc-30", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-automations/consuming-automations.md", "title": "Consuming automations", "locator": "Run, cron schedule, approval and cancel", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Schedules support cron/natural language; run viewer shows inputs/outputs and cancellation; action permission accepted at launch." }, { "id": "glean:glean:oauth", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/actions/setup-actions/choose-central-or-custom-oauth", "title": "OAuth options for tools", "locator": "Central and custom OAuth", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Connector tools support Glean-managed or customer OAuth applications." }, { "id": "glean:glean:r3-microsoft-write-confirmation", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/generate-files-from-templates", "title": "Create Microsoft 365 files", "locator": "Recommended agent instructions, Human approval", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Interactive-agent builders can require write confirmation by disabling Run without user confirmation; confirmation is configurable." }, { "id": "cohere-north:cohere-north:n-doc-74", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/websearch/home.md", "title": "Web search", "locator": "GA provider choices and handling", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Tavily defaultGA; Brave/LinkUp alpha; API keys needed; live web page content is not ingested." }, { "id": "cohere-north:cohere-north:n-doc-15", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/deep-research.md", "title": "Deep research", "locator": "Alpha feature and administrator grants", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Multi-step cited research requires enabled sources and user/group access, with downloadable reports." }, { "id": "glean:glean:web", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/tools/setup-tools/web-search-tools-setup", "title": "Web Search tools setup", "locator": "Providers; surface enablement; data sent", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure OpenAI, Brave or Google search tools and publish them to selected Glean interfaces." }, { "id": "cohere-north:cohere-north:n-doc-16", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-automations.md", "title": "Automations", "locator": "Visual builder, roles and workflow lifecycle", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Node-based workflows combine models, tools and reusable versioned definitions." }, { "id": "cohere-north:cohere-north:n-doc-29", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/saving-publishing-monitoring-automations.md", "title": "Saving and publishing automations", "locator": "Versioning and JSON import/export", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Automation definitions export JSON with graph/dependencies; credentials and schedules excluded." }, { "id": "cohere-north:cohere-north:n-api-run", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/reference/automations/execute.md", "title": "North execute automation API", "locator": "POST /v1/automations/{id}/execute", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "External authenticated clients can start workflows with typed inputs; this is not a native source-event watcher." }, { "id": "cohere-north:cohere-north:n-doc-26", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-automations/building-automations/human-in-the-loop-automations.md", "title": "Human-in-the-loop automations", "locator": "Human Review node", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Workflows can pause for review and route by human decisions; review timeouts apply." }, { "id": "glean:glean:triggers", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/concepts/triggers", "title": "Types of agent triggers", "locator": "Content and schedule triggers", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents can start from messages, forms, connected-system content changes and schedules, subject to admin access." }, { "id": "glean:glean:office-output", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/agents/generate-files-from-templates", "title": "Create Microsoft 365 files with agents", "locator": "Word, Excel and PowerPoint; template limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enabled tools create Office files, with limitations on arbitrary templates and output fidelity." }, { "id": "glean:glean:r4-cancellation-release", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/release-notes/releases/2026-10-15-october-release", "title": "Glean October 15 release notes", "locator": "Canceled Assistant responses now stop cleanly", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-26", "finding": "Canceling or interrupting an Assistant response also stops tool calls and background tasks started by that response. This is a documented Assistant run behavior, not a tested universal stop guarantee." }, { "id": "cohere-north:cohere-north:n-north-api", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/reference/overview.md", "title": "About the North API", "locator": "Authentication and API scope", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Instance REST API covers chat, agents, automations and files with bearer/OAuth/workload identity." }, { "id": "cohere-north:cohere-north:n-api-response", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/reference/responses/create.md", "title": "North create response API", "locator": "Request/response and authentication", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "North exposes model response API with tool and reasoning parameters and permission/rate-limit errors." }, { "id": "cohere-north:cohere-north:n-api-upload", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/reference/files/create.md", "title": "North file upload API", "locator": "POST /v1/files", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Authenticated multipart upload stores a file with ID and downloadable content endpoints." }, { "id": "cohere-north:cohere-north:n-api-libraries", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/reference/libraries/create.md", "title": "North library API", "locator": "Create library endpoint", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Authenticated library creation complements file APIs and library permissions." }, { "id": "cohere-north:cohere-north:n-doc-89", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/configuring_data_controls.md", "title": "Data controls", "locator": "Alpha sharing restrictions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Blocks new API/web share links; existing conversation links stop, existing automation/table links remain." }, { "id": "cohere-north:cohere-north:n-doc-140", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/audits.md", "title": "Audits", "locator": "Alpha admin events and GET API", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admin changes/compliance decisions have searchable event rows and programmatic audit endpoints." }, { "id": "glean:glean:mcp", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/platform/mcp/about", "title": "About Glean MCP server", "locator": "Server capabilities; authentication", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean exposes enterprise search, chat, documents and agents to external hosts through MCP." }, { "id": "glean:glean:core-price", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-core-suite-pricing", "title": "Glean Core Suite", "locator": "Seat fee; Model Hub Usage; provider rate table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Core Suite combines per-user monthly licensing with committed Model Hub consumption; the seat amount is not given." }, { "id": "cohere-north:cohere-north:n-doc-97", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/configuring_voice_settings.md", "title": "Voice settings", "locator": "Alpha dictation and beta mobile recording", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dictation and long-form mobile recording are separately off by default and require configured transcription service." }, { "id": "glean:glean:mobile", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/features/mobile", "title": "iOS and Android", "locator": "SSO prerequisites; Intune MAM", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Mobile clients use enterprise SSO and integrate with Intune App Protection." }, { "id": "glean:glean:surfaces", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/apps/choose-where-to-use-glean", "title": "Choose where to use Glean", "locator": "Surface table; browser; desktop; extension", "sourceDate": "2026-10-19", "retrievedAt": "2026-10-21", "finding": "Glean has web, desktop, extension and embedded access points." }, { "id": "glean:glean:voice", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/real-time-voice", "title": "Use real-time voice", "locator": "Where to access; privacy; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Real-time voice works on web, desktop and mobile; raw audio streams to the configured model provider while transcripts follow chat retention." }, { "id": "glean:glean:teams-app", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/platform/embedded-integrations/glean-in-teams/glean-in-microsoft-teams--admin-guide", "title": "Glean in Microsoft Teams: Admin guide", "locator": "Installation prerequisites and deployment", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Microsoft Teams app requires tenant admin setup and consent." }, { "id": "cohere-north:cohere-north:n-doc-9", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-document-mode.md", "title": "Document mode", "locator": "Editing, quick actions and exports", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Canvas supports manual/prompt edits, tone/translation actions, versions and DOCX/PDF/MD/HTML exports." }, { "id": "glean:glean:images", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/image-generation", "title": "Image Generation in Glean", "locator": "Model choice; editing; admin controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean generates and edits images using enabled image models, independently of the text model." }, { "id": "glean:glean:terms", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/terms", "title": "Glean Terms of Service v5Jun2026", "locator": "Sections 1, 2, 5, 12 and 13", "sourceDate": "2026-06-05", "retrievedAt": "2026-10-21", "finding": "The contract defines customer-cloud hosting, restricted proprietary access, order-specific fees, termination deletion and New York governing law." }, { "id": "glean:glean:ai-addendum", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/ai-addendum", "title": "Glean AI Addendum v5Jun2026", "locator": "Sections 3 and 4", "sourceDate": "2026-06-05", "retrievedAt": "2026-10-21", "finding": "No-training commitments and Glean-key zero-day retention have legal and trust-and-safety exceptions; Customer Key responsibilities remain with the customer." }, { "id": "cohere-north:cohere-north:n-north-changelog-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/changelog?format=html", "title": "North release notes", "locator": "October 20 v2.0.1 andOctober 16 v2.0.0; migrations; public representation of https://private.docs.cohere.com/north/changelog.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 be38218043c7eb99d836db5d02f86ce71b5af7c2c267327410f58f81936ed720 on 2026-10-26", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-26", "finding": "Dated releases document new models, beta/alpha capabilities and removal/deprecation of legacy connectors and APIs." }, { "id": "cohere-north:cohere-north:n-doc-9-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/north-document-mode?format=html", "title": "Document mode", "locator": "Editing, quick actions and exports; public representation of https://private.docs.cohere.com/north/docs/get-started/north-document-mode.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 19535713d7c2ccff7e98fa4e94dde5dcdb6aae67809de5a1e27cb22d286812a1 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Canvas supports manual/prompt edits, tone/translation actions, versions and DOCX/PDF/MD/HTML exports." }, { "id": "glean:glean:team-chat", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/assistant/team-chat", "title": "Team chat", "locator": "How permissions work; behavior and limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Beta shared Editor chats run each request as its author but expose already-generated answers to all participants." }, { "id": "glean:glean:accessibility", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/user-guide/about/accessibility", "title": "Accessibility Statement", "locator": "Conformance status", "sourceDate": "2026-09-25", "retrievedAt": "2026-10-21", "finding": "Glean says a VPAT 2.5 ACR covering WCAG 2.0, 2.1 and 2.2 A/AA is available through its trust center." }, { "id": "cohere-north:cohere-north:n-doc-105", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/identity/overview.md", "title": "About SSO", "locator": "Protocols and Dex identity broker", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "OIDC preferred; SAML, LDAP shim/hybrid and authentication proxy documented; group claims required for group access." }, { "id": "glean:glean:sso", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/sso/about", "title": "About Glean SSO", "locator": "Mandatory SSO; identity providers; access controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SSO is mandatory through OIDC or SAML; identity-provider policies enforce authentication conditions." }, { "id": "cohere-north:cohere-north:n-doc-153", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/data-deletion.md", "title": "Data deletion", "locator": "Conversation, user and connector cleanup", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Deletion has asynchronous external cleanup and explicit preserved shared-resource exceptions." }, { "id": "cohere-north:cohere-north:n-doc-112", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/identity/scim/overview.md", "title": "SCIM provisioning", "locator": "Alpha SCIM2 and deactivation/deletion", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Bidirectional user/group sync; disable is reversible, delete re-creates a new identity if later added." }, { "id": "cohere-north:cohere-north:n-doc-90", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/configuring_graceful_delete_settings.md", "title": "Graceful delete settings", "locator": "Beta account removal and shared-resource exceptions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Access ends immediately; configurable private cleanup grace period, shared resources preserved except nontransferable Microsoft libraries." }, { "id": "cohere-north:cohere-north:n-doc-134", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/models.md", "title": "Models and providers", "locator": "Beta UI, alpha RBAC, aliases and fallback", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Custom endpoints/providers, group access and defaults; grants additive and alias may silently fall back to provider default." }, { "id": "cohere-north:cohere-north:n-doc-158", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/compute-requirements.md", "title": "Compute requirements", "locator": "Sizing and licensing metrics", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "North licensed by compute units and separately administered application instances; licence rates absent." }, { "id": "glean:glean:users", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/identity/roles/manage-users", "title": "Managing Users", "locator": "Member permissions; sign out all sessions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins assign roles and feature permissions and can revoke user sessions." }, { "id": "cohere-north:cohere-north:n-doc-78", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/north_analytics_v2.md", "title": "Analytics v2", "locator": "Alpha metrics and CSV/PNG exports", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Self-hosted analytics reports users/groups/models/agents/tools; named-user CSV and sampled metrics have limits." }, { "id": "cohere-north:cohere-north:n-doc-95", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/configuring_analytics_settings.md", "title": "Analytics settings", "locator": "Alpha event collection and retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Operators can turn event collection off and configure retention for database analytics events." }, { "id": "glean:glean:insights", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/insights/overview", "title": "Insights overview", "locator": "Metrics; department filters; CSV; privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Adoption metrics and per-person activity are available; small departments are grouped and CSV export is documented." }, { "id": "glean:glean:events", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/gce-logs/data-dictionary", "title": "Glean Customer Event log overview", "locator": "CHAT events; unified export stream", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer Event logs include chats and responses separately from administrative logs and export as an unfiltered stream." }, { "id": "cohere-north:cohere-north:n-doc-137", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/flow-control.md", "title": "Flow control", "locator": "Alpha model rate-limit proxy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "User/group/model/source/provider rules enforce request/input/output token limits only after Helm services deployed; fail-open option and unlimited default." }, { "id": "cohere-north:cohere-north:n-doc-207", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/observability/token-usage.md", "title": "Token usage monitoring", "locator": "Prometheus/Grafana collection and limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Operators collect billed/raw tokens by model/provider/operation; no per-user labels, scrape gaps and incomplete paths prevent billing-ledger equivalence." }, { "id": "cohere-north:cohere-north:n-doc-140-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/audits?format=html", "title": "Audits", "locator": "Alpha admin events and GET API; public representation of https://private.docs.cohere.com/north/docs/admin/audits.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 4694734d3c4deaa7540b7df9604377266d387b5b92dea6b958aebbfdd74d20fc on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admin changes/compliance decisions have searchable event rows and programmatic audit endpoints." }, { "id": "cohere-north:cohere-north:n-doc-139-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/compliance?format=html", "title": "Compliance", "locator": "Alpha dual-control investigation and CSV; public representation of https://private.docs.cohere.com/north/docs/admin/compliance.md; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8d8d2439993a46e02f92eaf3dc040bacc2a9b59f3ad61352c04278648157c37c on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Approved investigators get24-hour conversation access/CSV including blocked/redacted content; self-approval forbidden." }, { "id": "glean:glean:audit", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/management/audit-logs/admin-audit-logs", "title": "Audit Logs", "locator": "Coverage; export; default retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admin configuration logs have CSV export and 30-day default retention; ongoing delivery needs account-team configuration." }, { "id": "glean:glean:history", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/chat-history", "title": "Chat History", "locator": "Retention choices; Customer Event logs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins choose Off or 30/90/180/365-day conversation retention, independently of Customer Event logging." }, { "id": "cohere-north:cohere-north:n-doc-138", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/north-guardrails.md", "title": "Guardrails admin", "locator": "Selected-customer beta PII and alpha content safety", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "HiddenLayer supports allow/block/redact with monitor-only default; timeouts/unsupported entities and advisory content safety can fail open." }, { "id": "cohere-north:cohere-north:n-doc-193", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/advanced/feature-enablement/guardrails.md", "title": "Guardrails deployment", "locator": "Selected-customer beta in-cluster HiddenLayer", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "GPU scanning engine runs inside customer cluster without external HiddenLayer cloud traffic in documented configuration." }, { "id": "glean:glean:pii", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/protect/ai-security/sensitive-content-user-prompt", "title": "Sensitive content in user prompt", "locator": "Prerequisites; regex templates; enforcement", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Configured prompt-only regex policies can flag or block credentials, PII, IBANs and government IDs; built-in patterns start disabled." }, { "id": "glean:glean:protect", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/protect/overview", "title": "About Glean Protect and Protect+", "locator": "Capability comparison; AI security add-on", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Protect+ adds recurring sensitive-content scanning and AI security guardrails to baseline Protect." }, { "id": "glean:glean:subprocessors", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/subprocessors", "title": "Glean Subprocessors", "locator": "Provider table; affiliate remote support", "sourceDate": "2026-07-28", "retrievedAt": "2026-10-21", "finding": "The list names US providers and an Indian affiliate for remote support, security and debugging." }, { "id": "cohere-north:cohere-north:n-doc-145", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/terms-and-conditions.md", "title": "Terms and conditions", "locator": "Alpha required policy acceptance", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Sign-up/tool-specific multilingual terms require acceptance again after new versions; external URL overrides hosted terms." }, { "id": "glean:glean:org-instructions", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/assistant/configuration/custom-instructions", "title": "Configure custom instructions", "locator": "Five custom instructions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can configure up to five enterprise instructions for Assistant." }, { "id": "cohere-north:cohere-north:n-doc-146", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security.md", "title": "North security", "locator": "Customer deployment hardening and log forwarding", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Recommends operator encryption/network/SSO controls and stdout-to-SIEM forwarding; no observed hardened configuration implied." }, { "id": "cohere-north:cohere-north:n-private", "productId": "cohere-north", "kind": "vendor-claimed", "url": "https://cohere.com/private-deployments", "title": "Cohere private deployments", "locator": "VPC/on-prem/air-gap and rollout support", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Vendor offers customer-managed VPC and air-gapped on-prem delivery with deployment assistance." }, { "id": "cohere-north:cohere-north:n-doc-217", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/model-vault-with-north.md", "title": "Model Vault with North", "locator": "Customer app plus Cohere inference", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "North stays customer-hosted; Cohere processes model inputs in dedicated Vault; ZDR option removes prompt retention." }, { "id": "cohere-north:cohere-north:n-doc-214", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/backup-restore.md", "title": "Backup and restore", "locator": "Database, secrets and object storage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Operator controls backup placement and retention; encryption master key needed for restore." }, { "id": "cohere-north:cohere-north:n-doc-208", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/observability/traces.md", "title": "Distributed tracing", "locator": "Operator OpenTelemetry export", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Optional tracing sends deployment telemetry to operator-selected collectors; geographic placement is not fixed." }, { "id": "cohere-north:cohere-north:n-commitments", "productId": "cohere-north", "kind": "documented", "url": "https://cohere.com/enterprise-data-commitments", "title": "Enterprise data commitments", "locator": "Private/third-party versus SaaS Platform; retention and ZDR FAQ", "sourceDate": "2025-12-05", "retrievedAt": "2026-10-21", "finding": "Private deployments do not send prompts to Cohere; SaaS Platform has opt-out training and30-day logs with exceptions; Model Vault integration has its own inference scope." }, { "id": "glean:glean:regions", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/get-started/prepare/self-hosted-deployment/gcp/supported-gcp-regions", "title": "Supported GCP regions", "locator": "Preferred regions; EMEA", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The GCP region list includes Netherlands, Belgium, Frankfurt and other regions, subject to required services." }, { "id": "glean:glean:sla", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/sla", "title": "Glean Customer Support SLA v6Mar2026", "locator": "Sections 2, 4, 7 and 8", "sourceDate": "2026-03-06", "retrievedAt": "2026-10-21", "finding": "Standard and paid Premium support differ; only Premium includes 99.9% monthly uptime and 10% or 20% service credits." }, { "id": "cohere-north:cohere-north:n-vault", "productId": "cohere-north", "kind": "documented", "url": "https://docs.cohere.com/docs/model-vault.md", "title": "Model Vault overview", "locator": "Dedicated inference deployment and choices", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Cohere-managed dedicated inference is separate from the North control plane." }, { "id": "cohere-north:cohere-north:n-doc-165", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/deployment-model.md", "title": "Deployment model", "locator": "Helm and production GitOps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "North application Helm chart deployed on customer Kubernetes; GitOps/ArgoCD recommended for production." }, { "id": "cohere-north:cohere-north:n-doc-159", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/networking-requirements.md", "title": "Networking requirements", "locator": "Optional external model API and registry access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Operator network/DNS/TLS controls; hosted model API optional, image supply needs mirroring for disconnected installations." }, { "id": "cohere-north:cohere-north:n-doc-139", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/compliance.md", "title": "Compliance", "locator": "Alpha dual-control investigation and CSV", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Approved investigators get24-hour conversation access/CSV including blocked/redacted content; self-approval forbidden." }, { "id": "cohere-north:cohere-north:n-doc-88", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/configuring_data_retention_settings.md", "title": "Data retention settings", "locator": "Alpha conversation retention and jobs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Age-based retention off by default; enabled defaults90day soft-delete plus30-day timeout; hourly hard-delete still runs for manually deleted conversations." }, { "id": "glean:glean:dpa", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/dpa", "title": "Glean Data Processing Addendum v6Mar2026", "locator": "Sections 1, 7, 9 and 10; SCC annexes", "sourceDate": "2026-03-06", "retrievedAt": "2026-10-21", "finding": "The DPA covers applicable Swiss and EU law, termination erasure, SCCs and 30-day subprocessor notice." }, { "id": "cohere-north:cohere-north:n-combination-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://cohere.com/blog/cohere-and-aleph-alpha-sign-agreement", "title": "Cohere and Aleph Alpha combination agreement", "locator": "September 16 definitive agreement and closing conditions; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 972ee8d4e3dd868bf9d5986f00e66c0543ffd55cf519b78909aa7ec0cad9c399 on 2026-10-26", "sourceDate": "2026-09-16", "retrievedAt": "2026-10-26", "finding": "Combination remains subject to regulatory approvals; future dual headquarters and leadership depend on closing." }, { "id": "cohere-north:cohere-north:corporate-aisle-20261026", "productId": "cohere-north", "kind": "vendor-claimed", "url": "https://cohere.com/blog/cohere-and-aisle-sign-letter-of-intent-to-advance-cyber-resilient-sovereign-ai", "title": "Cohere AISLE proposed acquisition announcement", "locator": "October 15 announcement, opening paragraphs and closing transaction conditions; HTTP 200, body SHA256 e17b07229ecb36abb9f98b4d36e6541d3c74db64f0758fa93b8b48df3c7ccf58", "sourceDate": "2026-10-15", "retrievedAt": "2026-10-26", "finding": "The current text calls AISLE a proposed acquisition and calls Aleph Alpha a partnership. It does not provide closing/approval evidence for the September business-combination agreement." }, { "id": "cohere-north:cohere-north:n-terms-20261026", "productId": "cohere-north", "kind": "documented", "url": "https://cohere.com/terms-of-use", "title": "Cohere public terms of use", "locator": "2022 terms; scope and choice of law; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 09c6e9b556c82d0e47438f044477298abb536b98fb30622371806a82ea1f3cbd on 2026-10-26", "sourceDate": "2022-09-07", "retrievedAt": "2026-10-26", "finding": "Public general terms identify Cohere Inc and Ontario/Toronto law; North commercial subscription terms were not retrieved." }, { "id": "cohere-north:cohere-north:n-trust-20261026", "productId": "cohere-north", "kind": "vendor-claimed", "url": "https://trustcenter.cohere.com/?format=html", "title": "Cohere Trust Center", "locator": "Reports, subprocessors and regulatory FAQs; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 be106d8cf80369b1d1adf72c7912bf7c8af1221b76a8a381c6a95455d2666401 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Lists request-gated SOC 2/ISO 27001/42001 reports, USA subprocessors, NDA-gated DPA and SaaS US-Central hosting; not a whole-North private deployment policy." }, { "id": "cohere-north:cohere-north:n-trust", "productId": "cohere-north", "kind": "vendor-claimed", "url": "https://trustcenter.cohere.com/?format=html", "title": "Cohere Trust Center", "locator": "Reports, subprocessors and regulatory FAQs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lists request-gated SOC 2/ISO 27001/42001 reports, USA subprocessors, NDA-gated DPA and SaaS US-Central hosting; not a whole-North private deployment policy." }, { "id": "cohere-north:cohere-north:n-terms", "productId": "cohere-north", "kind": "documented", "url": "https://cohere.com/terms-of-use", "title": "Cohere public terms of use", "locator": "2022 terms; scope and choice of law", "sourceDate": "2022-09-07", "retrievedAt": "2026-10-21", "finding": "Public general terms identify Cohere Inc and Ontario/Toronto law; North commercial subscription terms were not retrieved." }, { "id": "glean:glean:r3-legal-index", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal", "title": "Glean legal", "locator": "Glean Customer Agreements and Policies", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The index links both Business Associate Agreement forms, the Technical Services Addendum and named Outcomes Packages; inclusion and pricing depend on the applicable contract." }, { "id": "glean:glean:security-page", "productId": "glean", "kind": "vendor-claimed", "url": "https://www.glean.com/platform/security", "title": "Glean Protect security page", "locator": "Enterprise security and compliance badges", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Glean claims SOC 2 Type II, ISO 27001 and ISO 42001; no issuer-scoped certificate was retrieved." }, { "id": "cohere-north:cohere-north:n-doc-154", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/security/data-encryption-at-rest.md", "title": "Data encryption at rest", "locator": "Optional AES256GCM chat-column envelope encryption", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customer-held Kubernetes master key encrypts chat columns; automation/workflow data excluded." }, { "id": "glean:glean:r4-aws-cmk-faq", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/security/cloud-prem/aws/faq", "title": "Glean customer-hosted AWS FAQ", "locator": "Are customer managed keys supported?", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Customer-managed CMKs are supported for AWS, although the FAQ recommends default AWS-managed KMS keys and documents SCP-based emergency controls." }, { "id": "glean:glean:r4-aws-key-control", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/security/cloud-prem/aws/account-access-and-deployment-model", "title": "Glean AWS account access and deployment model", "locator": "Customer controls", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The customer-hosted AWS deployment guide says customers own and control KMS customer-managed keys used for data at rest. This does not establish key control for Glean Hosted or GCP." }, { "id": "glean:glean:dpa-confidentiality", "productId": "glean", "kind": "documented", "url": "https://www.glean.com/legal/dpa", "title": "Glean DPA", "locator": "Section4 authorized personnel confidentiality; section9 subprocessor written agreement and necessary access", "sourceDate": "2026-03-06", "retrievedAt": "2026-10-21", "finding": "General DPA confidentiality binds authorized personnel and no-less-protective subprocessor agreements; no specific ยง203/Art321 undertaking was retrieved." }, { "id": "cohere-north:cohere-north:n-pricing", "productId": "cohere-north", "kind": "documented", "url": "https://cohere.com/pricing", "title": "Cohere pricing", "locator": "North custom pricing; separate Model Vault/API tables", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "North pricing is custom; model API trials and Model Vault instance rates are separate products." }, { "id": "glean:glean:flex-price", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/glean-enterprise-flex-pricing", "title": "Glean Enterprise Flex", "locator": "Enterprise Flex seats; FlexCredits; rate card", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Flex pools credits and separately meters advanced features and premium models; learned-memory billing starts November 7, 2026 for the stated scope." }, { "id": "cohere-north:cohere-north:fx-ecb", "productId": "cohere-north", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical FX", "locator": "2026-10-20 USD/CHF rates", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "EUR1=USD1.1215=CHF0.9237; rates recorded without inventing an unpriced North total." }, { "id": "glean:glean:fx-ecb", "productId": "glean", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro reference rates", "locator": "Cube time=2026-10-20, USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "The 2026-10-20 reference is EUR 1 = USD 1.1215 = CHF 0.9237." }, { "id": "glean:glean:r2-customer-default-example", "productId": "glean", "kind": "documented", "url": "https://docs.glean.com/administration/change-default-model", "title": "Change your default model on Customer Key", "locator": "Opening note and prerequisites", "sourceDate": "2026-10-19", "retrievedAt": "2026-10-21", "finding": "Customer Key admins choose defaults; GPT5.6 Luna is expressly an example, not a fixed or recommended routine model." }, { "id": "glean:glean:r2-direct-provider-proxy", "productId": "glean", "kind": "documented", "url": "https://developers.openai.com/api/docs/pricing", "title": "OpenAI direct API pricing", "locator": "Standard short-context gpt-6-luna", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The shared direct-provider comparison uses USD0.10 input andUSD0.50 output per1M tokens; vendor usage is not replaced by this proxy." }, { "id": "glean:glean:r2-proxy-lowest-effort", "productId": "glean", "kind": "documented", "url": "https://developers.openai.com/api/docs/models/gpt-6-luna", "title": "GPT6 Luna model documentation", "locator": "Reasoning effort", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lowest effort none is used only for the direct-provider comparison assumption." }, { "id": "cohere-north:cohere-north:n-home", "productId": "cohere-north", "kind": "vendor-claimed", "url": "https://cohere.com/north", "title": "North 2 product page", "locator": "Platform and private deployment overview", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "North offers agents, automations, libraries, applications and private deployment." }, { "id": "cohere-north:cohere-north:n-doc-142", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/admin/whitelabeling.md", "title": "White labeling", "locator": "Branding configuration", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Operators configure branding; commercial branding licence terms not established." }, { "id": "cohere-north:cohere-north:n-combination", "productId": "cohere-north", "kind": "documented", "url": "https://cohere.com/blog/cohere-and-aleph-alpha-sign-agreement", "title": "Cohere and Aleph Alpha combination agreement", "locator": "September 16 definitive agreement and closing conditions", "sourceDate": "2026-09-16", "retrievedAt": "2026-10-21", "finding": "Combination remains subject to regulatory approvals; future dual headquarters and leadership depend on closing." }, { "id": "cohere-north:cohere-north:n-status", "productId": "cohere-north", "kind": "documented", "url": "https://status.cohere.com/", "title": "Cohere status", "locator": "Hosted API service status", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public hosted service status is available; it does not establish customer-hosted North SLA." }, { "id": "cohere-north:cohere-north:n-guide", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/docs/get-started/north-user-guide.md", "title": "North user guide", "locator": "Release calendar and feature-state definitions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lists planned November 13 v2.1 andDecember 11 v2.2 releases, subject to change; not individual feature delivery promises." }, { "id": "cohere-north:cohere-north:n-doc-36", "productId": "cohere-north", "kind": "documented", "url": "https://private.docs.cohere.com/north/docs/get-started/tools/data-interpreter/home.md", "title": "Data Interpreter", "locator": "Deprecated tool and successor", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Legacy spreadsheet Python tool is deprecated in favor of code sandbox; whole-sheet analysis differs from indexed metadata search." } ] }