{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "claude-vs-swissgpt", "canonicalUrl": "https://onaihq.com/compare/agents/claude-vs-swissgpt/", "markdownUrl": "https://onaihq.com/compare/agents/claude-vs-swissgpt/index.md", "dataUrl": "https://onaihq.com/compare/agents/claude-vs-swissgpt/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "claude", "name": "Claude Team / Enterprise", "website": "https://claude.com/enterprise", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/claude/", "lifecycle": { "status": "sunset", "note": "Standalone Claude Design at claude.ai/design is scheduled to close on December 14, 2026; design creation continues inside Claude Artifacts.", "scope": "Only standalone Claude Design at claude.ai/design. This is not a sunset of Claude Team or Enterprise chat, Cowork or in-Claude Design.", "continuation": "Claude Artifacts Design inside Claude; the admin guide describes existing Design projects appearing there.", "announcementDate": null, "serviceEndDate": "2026-12-14", "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-artifacts-admin" ] }, "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" }, { "id": "claude-design-standalone", "name": "Standalone Claude Design at claude.ai/design, scoped lifecycle only", "type": "web-app" }, { "id": "claude-google-addon", "name": "Claude native Google Workspace sidebar beta", "type": "suite-addin" } ], "sourcedClaimCount": 50, "statedByVendorCount": 0, "crossCheckedClaimCount": 50, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" }, { "id": "swissgpt", "name": "AlpineAI / SwissGPT", "website": "https://alpineai.swiss", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/swissgpt/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" }, { "id": "outlook", "name": "AlpineAI Outlook add-in", "type": "office-add-in" }, { "id": "mobile", "name": "AlpineAI iOS and Android apps", "type": "mobile" }, { "id": "api", "name": "AlpineAI API platform", "type": "api" } ], "sourcedClaimCount": 30, "statedByVendorCount": 0, "crossCheckedClaimCount": 30, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 29, "sharedSourcedCriteria": 29, "crossCheckedCriteriaByProduct": { "claude": 50, "swissgpt": 30 }, "sourcedOnlyCriteriaByProduct": { "claude": 0, "swissgpt": 0 }, "sourcedCriteriaByProduct": { "claude": 50, "swissgpt": 30 }, "crossCheckedCriterionRows": 51, "sourcedOnlyCriterionRows": 0, "sourcedCriterionRows": 51, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team and Enterprise offer Anthropic model families with seat-specific Fable billing and visible safety fallback; organization controls can restrict the picker.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Hosted commercial Chat documentation checked 2026-10-26", "plan": "Team Standard/Premium; current usage-based Enterprise; legacy seat-based Enterprise only where explicitly identified", "addOns": [ "Usage credits for Fable on Team Standard and legacy Enterprise Standard; consumption billed separately on current Enterprise" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "The commercial plan table includes Anthropic Fable, Opus, Sonnet and Haiku families; this is a single-provider hosted chat catalogue.", "evidenceIds": [ "claude:cl-pricing-20261026" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "The current selector/context guides list Haiku 5.5, Sonnet 5.5, Opus 5.5 and Fable 5.1, plus older choices. Pricing includes the Opus/Sonnet/Haiku families on Team and Enterprise. Fable 5/5.1 use paid credits on Team Standard and legacy Enterprise Standard, a capped included share on Premium, and API-rate consumption on current Enterprise. Admin restrictions can remove access; no authenticated tenant picker was observed.", "evidenceIds": [ "claude:cl-model-menu-r2-20261026", "claude:cl-context-plans-r2-20261026", "claude:cl-pricing-20261026", "claude:claude:fable-plan-20261026" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "partial", "answer": "Users select a chat model and effort from the menu; changes apply to the next response. Enterprise model controls may restrict choices. Office and Cowork defaults are scoped separately.", "evidenceIds": [ "claude:cl-model-menu-r2-20261026", "claude:cl-model-control-20261026" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Fable 5/5.1 safety fallback is enabled by default and may rerun a flagged request on an Opus model in the same chat. A visible notice and responding-model label disclose the switch, and users can disable it. General task-complexity routing is not established.", "evidenceIds": [ "claude:claude:transparent-fallback-20261026", "claude:claude:fable-plan-20261026" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "The chat attachment guide documents images/PDF/documents; exact per-model modality and paid-seat compatibility remains unverified.", "evidenceIds": [ "claude:cl-upload-r2-20261026" ] } ], "limitations": [ "current_models: The current selector/context guides list Haiku 5.5, Sonnet 5.5, Opus 5.5 and Fable 5.1, plus older choices. Pricing includes the Opus/Sonnet/Haiku families on Team and Enterprise. Fable 5/5.1 use paid credits on Team Standard and legacy Enterprise Standard, a capped included share on Premium, and API-rate consumption on current Enterprise. Admin restrictions can remove access; no authenticated tenant picker was observed.", "user_choice: Users select a chat model and effort from the menu; changes apply to the next response. Enterprise model controls may restrict choices. Office and Cowork defaults are scoped separately.", "auto_routing: Fable 5/5.1 safety fallback is enabled by default and may rerun a flagged request on an Opus model in the same chat. A visible notice and responding-model label disclose the switch, and users can disable it. General task-complexity routing is not established.", "multimodal_input: The chat attachment guide documents images/PDF/documents; exact per-model modality and paid-seat compatibility remains unverified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-model-menu-r2-20261026", "claude:cl-context-plans-r2-20261026", "claude:cl-upload-r2-20261026", "claude:cl-pricing-20261026", "claude:claude:fable-plan-20261026", "claude:cl-model-control-20261026", "claude:claude:transparent-fallback-20261026" ] }, { "productId": "swissgpt", "claimId": "swissgpt:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "AlpineAI names Mistral Large 3 as its primary model and says it operates all models itself in Switzerland.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "partial", "answer": "Mistral is the named current provider. Other providers are not enumerated.", "evidenceIds": [ "swissgpt:swissgpt:product" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "Mistral Large 3 is named as the primary model; this does not establish a user-selectable catalogue.", "evidenceIds": [ "swissgpt:swissgpt:product" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "unknown", "answer": "Can users pick the model per chat? Unknown. The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models.", "evidenceIds": [] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "unknown", "answer": "Does the product route between models automatically, and is the chosen model shown? Unknown. The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models.", "evidenceIds": [] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "unknown", "answer": "Which models accept images, audio or files? Unknown. The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models.", "evidenceIds": [] } ], "limitations": [ "The FAQ does not enumerate all models, expose a per-chat picker, explain routing visibility or map multimodal inputs to models." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Release notes and scoped retirement notices exist; comparative lag and pinning remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? Unverified after checking release notes and Haiku notice; three provider/product release-date pairs and persistent enterprise model pinning not verified.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Claude publishes dated model and product release notes.", "evidenceIds": [ "claude:cl-release" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "partial", "answer": "Haiku 4.5 consumer removal has October 15-to-29 notice, explicitly excluding Team/Enterprise. A general commercial-model notice period was not established.", "evidenceIds": [ "claude:cl-haiku-notice" ] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "Can an admin keep an older model version? Unverified after checking release notes and Haiku notice; three provider/product release-date pairs and persistent enterprise model pinning not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: release_lag_days, version_pinning.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-release", "claude:cl-haiku-notice" ] }, { "productId": "swissgpt", "claimId": "swissgpt:MOD-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Office add-ins advertise customer cloud credentials; that does not establish BYO inference in regular Claude chat.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-office", "claude-web" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Paid Office add-ins; regular Team/Enterprise chat only as an explicit gap", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "unknown", "answer": "Can the customer use its own provider API keys? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "partial", "answer": "Claude for Microsoft 365 advertises Foundry, Bedrock and Gemini Enterprise Agent Platform credentials. Regular Claude chat BYO cloud-account support remains unverified.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "unknown", "answer": "Can an admin add any OpenAI-compatible endpoint? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "unknown", "answer": "Does BYO change the licence price? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "unknown", "answer": "Which features stop working with BYO? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: own_api_keys, custom_endpoint, byo_pricing, byo_restrictions.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office" ] }, { "productId": "swissgpt", "claimId": "swissgpt:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "swissgpt", "claimId": "swissgpt:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "AlpineAI says it hosts open models on its own Swiss hardware.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "unknown", "answer": "Can chat use a customer-hosted model? Unknown. Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer.", "evidenceIds": [] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Can retrieval use customer-hosted embeddings? Unknown. Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "unknown", "answer": "Which features fail with self-hosted models? Unknown. Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer.", "evidenceIds": [] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "supported", "answer": "The vendor identifies Mistral Large 3 as its current primary open model, operated on AlpineAI-owned hardware in Switzerland without foreign model APIs.", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ], "limitations": [ "Customer-hosted chat and embedding routes, supported runtimes and their feature parity are not documented in the reviewed current offer." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has model/effort ceilings and ordinary defaults; always-start enforcement is a separate beta with project exceptions.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Enterprise organization/custom-role model access and defaults; Always start with the default model and effort level is beta", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "partial", "answer": "Enterprise organization model/effort ceilings constrain custom roles; Haiku cannot be disabled. Per-source data-binding rules remain unverified.", "evidenceIds": [ "claude:cl-model-control-r2" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? Unverified after checking Claude Team/Enterprise pricing, identity, connector, privacy and release documentation retrieved 2026-10-21; no paid organization or shared fixture.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "partial", "answer": "Enterprise can choose an ordinary organization/role default. The Always start switch is beta, still permits in-chat switching, and does not override remembered choices in existing chat projects. New projects and new project Cowork tasks use the default; unavailable product models fall back to Anthropic's recommendation.", "evidenceIds": [ "claude:cl-default-r2" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Current usage-based Enterprise has no included token allowance or seat usage cap; Team/legacy plans differ.", "evidenceIds": [ "claude:cl-enterprise" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "partial", "answer": "Disabling an enabled Enterprise model can require fallback or explicit switching; default selection is not permission to access a disabled model. Spend-limit enforcement remains separate.", "evidenceIds": [ "claude:cl-model-control-r2" ] } ], "limitations": [ "Beta applies specifically to forced starting model/effort; ordinary model ceilings and defaults are documented separately. Team entitlement is not inferred.", "Existing chat-project selection is an explicit exception. No two-group/model restriction fixture; Chrome/Security and client-version coverage limits still apply." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-model-control-r2", "claude:cl-default-r2", "claude:cl-enterprise" ] }, { "productId": "swissgpt", "claimId": "swissgpt:MOD-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat attachments, project knowledge files and code/file tools have separate published limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team/Enterprise Chat attachments and project Files; enabled Chat code/file path only where explicitly named", "addOns": [ "Code execution/file creation must be enabled for XLSX and the computing/file-tool route" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Chat attachments support PDF/DOCX/CSV/TXT/HTML/ODT/RTF/EPUB/JSON and XLSX with code execution; JPEG/PNG/GIF/WebP images. This is not an Office/Cowork format matrix.", "evidenceIds": [ "claude:cl-upload-r2" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "partial", "answer": "Chat Add files/photo attachments:500 MB/file,20/chat, PDF 1000-page maximum. Project Files:30 MB/file. The separate code/file-creation guide specifies30 MB per upload/download in its computing/file-tool path, with a separate larger-PDF processing caveat. A500 MB attachment is not promised to work in that30 MB tool path.", "evidenceIds": [ "claude:cl-upload-r2", "claude:cl-code-files-r2" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "For Chat PDF processing, up to 100 pages receive visual/text analysis;101–1000 pages text only. Scanned-contract OCR accuracy was not tested.", "evidenceIds": [ "claude:cl-upload-r2" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Chat XLSX uploads require code/file creation; its file-tool guide has a30 MB upload/download limit. Formula/table preservation was not fixture-tested.", "evidenceIds": [ "claude:cl-upload-r2", "claude:cl-code-files-r2" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Paid projects switch to search-based RAG near context limits and show an indicator; this does not establish every chat-file reading path.", "evidenceIds": [ "claude:cl-rag" ] } ], "limitations": [ "Limits are assigned to the named UI/repository/tool path rather than treated as conflicting universal maxima. Exact large-attachment transfer into the computing environment remains untested.", "Office/Cowork paths are excluded. No long PDF, scan, formula workbook or PowerPoint fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-upload-r2", "claude:cl-code-files-r2", "claude:cl-rag" ] }, { "productId": "swissgpt", "claimId": "swissgpt:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Document upload is advertised for assistants and chat.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "partial", "answer": "PDF, Word, text and Excel are named across the product and sector pages. This is not an exhaustive format matrix.", "evidenceIds": [ "swissgpt:swissgpt:product", "swissgpt:swissgpt:university" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "unknown", "answer": "What size and count limits apply per file and chat? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.", "evidenceIds": [] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Are scanned PDFs read? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "unknown", "answer": "Are Excel tables read with structure intact? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.", "evidenceIds": [] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "unknown", "answer": "Is the whole file used or only retrieved parts, and does the user see which? Unknown. The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture.", "evidenceIds": [] } ], "limitations": [ "The published 50-document/100 MB assistant limit does not define per-file and per-chat limits. OCR, embedded images, formula/table fidelity and full-file versus chunked processing need technical documentation or the shared upload fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:product", "swissgpt:swissgpt:university" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects persist curated knowledge and instructions and support organizational sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Projects retain a knowledge base and instructions for related chats.", "evidenceIds": [ "claude:cl-projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Team/Enterprise share projects with organization members; Enterprise groups can receive shared resources.", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Project files have a 30 MB limit; paid RAG expands effective knowledge capacity, with no fixed total capacity verified.", "evidenceIds": [ "claude:cl-upload", "claude:cl-rag" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "partial", "answer": "Project instructions and knowledge provide persistent task context; binding tools/model into a separately versioned assistant was not fully verified.", "evidenceIds": [ "claude:cl-projects" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups", "claude:cl-upload", "claude:cl-rag" ] }, { "productId": "swissgpt", "claimId": "swissgpt:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standard and Premium include document-backed assistants with published collection limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Assistants retain their own reference-document workspace for later questions.", "evidenceIds": [ "swissgpt:swissgpt:product" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "unknown", "answer": "Can collections be shared with users, groups or the whole organisation? Unknown. User/group/organisation sharing and Enterprise collection limits are not specified. The wording does not clearly distinguish per-file from aggregate 100 MB.", "evidenceIds": [] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Standard has 2 assistants and Premium 5; each is listed as 50 documents / max. 100 MB. Enterprise limits are not published.", "evidenceIds": [ "swissgpt:swissgpt:university" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "Users place documents in an assistant workspace and questions use those sources.", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ], "limitations": [ "User/group/organisation sharing and Enterprise collection limits are not specified. The wording does not clearly distinguish per-file from aggregate 100 MB." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:product", "swissgpt:swissgpt:university" ] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "First-party Microsoft/Google connectors and custom MCP provide distinct enterprise-data routes.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "Anthropic-hosted Graph connector covers SharePoint, OneDrive, Outlook and Teams; Claude owner enablement and Entra consent are separate.", "evidenceIds": [ "claude:cl-m365-20261026" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Gmail, Calendar and Drive are documented with owner enablement and user authorization; live Docs/Sheets/Slides are separate connectors.", "evidenceIds": [ "claude:cl-google-20261026" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "Claude Enterprise documents Atlassian Rovo MCP for Jira, Confluence and Teamwork Graph, including organization-managed authorization through Okta. This does not establish a native indexed Confluence connector, universal Team entitlement or observed ACL fidelity.", "evidenceIds": [ "claude:claude:atlassian-enterprise-20261026", "claude:cl-mcp-20261026" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Enterprise docs list GitHub and Slack; Salesforce is a separately approved paid-plan beta in release notes. Box/ServiceNow details remain unverified.", "evidenceIds": [ "claude:cl-enterprise-20261026", "claude:cl-release-20261026" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Remote MCP must be reachable from Anthropic cloud; Desktop-local MCP is separate and unavailable in cloud chat/Cowork. Named file-share/database connectors were not verified.", "evidenceIds": [ "claude:cl-mcp-20261026" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "supported", "answer": "Microsoft connector is Anthropic-hosted; custom MCP may be built/hosted by the customer or a third party.", "evidenceIds": [ "claude:cl-m365-20261026", "claude:cl-mcp-20261026" ] } ], "limitations": [ "atlassian: Claude Enterprise documents Atlassian Rovo MCP for Jira, Confluence and Teamwork Graph, including organization-managed authorization through Okta. This does not establish a native indexed Confluence connector, universal Team entitlement or observed ACL fidelity.", "other_systems: Enterprise docs list GitHub and Slack; Salesforce is a separately approved paid-plan beta in release notes. Box/ServiceNow details remain unverified.", "on_prem_sources: Remote MCP must be reachable from Anthropic cloud; Desktop-local MCP is separate and unavailable in cloud chat/Cowork. Named file-share/database connectors were not verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-m365-20261026", "claude:cl-google-20261026", "claude:cl-enterprise-20261026", "claude:cl-release-20261026", "claude:cl-mcp-20261026", "claude:claude:atlassian-enterprise-20261026" ] }, { "productId": "swissgpt", "claimId": "swissgpt:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise sector pages name production REST integrations with eGeKo and five healthcare systems. A public standard connector matrix for M365, Google, Atlassian and on-premise sources remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "unknown", "answer": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run.", "evidenceIds": [] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "unknown", "answer": "Which Google sources are connected? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run.", "evidenceIds": [] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "unknown", "answer": "Confluence and Jira? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run.", "evidenceIds": [] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "The public-administration FAQ names eGeKo as an integration in production. The healthcare FAQ names Axenita, Aeskulap, Ines, Logival and Mediway as production integrations through the AlpineAI REST API. Individual integrations are part of Enterprise from 10 licences and planned with the customer IT team. Public consent scopes, per-system configuration and a self-service connector matrix are not supplied.", "evidenceIds": [ "swissgpt:swissgpt:public-pricing-20261026", "swissgpt:swissgpt:health-pricing-20261026" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "unknown", "answer": "Can on-prem file shares or databases be connected? Unknown. The current FAQ does not identify shipped SharePoint, OneDrive, Outlook-search, Teams, Google, Atlassian or on-prem-source connectors, their consent scopes or maintainers. The Outlook add-in is recorded under WORK-02. Rechecked 2026-10-26 in AlpineAI product, public-administration and healthcare feature/licence FAQs and Security page. No extra technical/admin documentation was identified in official links or targeted first-party searches; no account fixture was run.", "evidenceIds": [] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "AlpineAI plans custom Enterprise integrations with the institution IT team. The university FAQ mentions expanding prebuilt connectors without naming them.", "evidenceIds": [ "swissgpt:swissgpt:university" ] } ], "limitations": [ "The production integration names are vendor claims on the sector pages, not a tested connector inventory.", "Individual integrations require the Enterprise package from 10 licences; no API account, customer deployment or fixture was accessed." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "swissgpt:swissgpt:university", "swissgpt:swissgpt:public-pricing-20261026", "swissgpt:swissgpt:health-pricing-20261026", "swissgpt:swissgpt:product-20261026", "swissgpt:swissgpt:security-20261026" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Documented live-source permissions do not replace the required two-user test.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "supported", "answer": "Microsoft and Google connectors use the connected user account permissions.", "evidenceIds": [ "claude:cl-m365", "claude:cl-google" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Microsoft Graph delegated calls check source access; the connector is a proxy without a copied file-content cache.", "evidenceIds": [ "claude:cl-m365" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? Unverified after checking connector security and user docs; no restricted-document or revocation-latency fixture.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Owners control connectors/tools; Microsoft Sites.Selected and a SharePoint site allowlist are explicitly unavailable in this connector.", "evidenceIds": [ "claude:cl-m365-user" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "partial", "answer": "The Microsoft security guide says delegated access respects M365 DLP; exact Purview label exclusion behavior was not tested.", "evidenceIds": [ "claude:cl-m365" ] } ], "limitations": [ "No observed permission assurance or revocation SLA is established. Shared conversation output can reveal retrieved content to recipients." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-m365", "claude:cl-google", "claude:cl-m365-user" ] }, { "productId": "swissgpt", "claimId": "swissgpt:KNOW-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft content is fetched on demand; Google project references have a separate sync path.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "partial", "answer": "Microsoft uses on-demand Graph access without caching file content. Google Docs attached to private projects sync from Drive.", "evidenceIds": [ "claude:cl-m365", "claude:cl-google" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "unknown", "answer": "How often does an index refresh? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.", "evidenceIds": [] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "unknown", "answer": "How quickly does a deleted document disappear? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.", "evidenceIds": [] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "unknown", "answer": "Where is indexed content stored? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: sync_interval, deletion_propagation, index_location.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-m365", "claude:cl-google" ] }, { "productId": "swissgpt", "claimId": "swissgpt:KNOW-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Google-source citations are documented; grounding accuracy remains unmeasured.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Google connector answers cite original email/calendar/document sources when available.", "evidenceIds": [ "claude:cl-google" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] } ], "limitations": [ "No observed accuracy or cross-language retrieval ranking." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-google" ] }, { "productId": "swissgpt", "claimId": "swissgpt:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The vendor describes source citations in Listener transcript search; retrieval accuracy was not tested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "The Listener FAQ advertises full-text search with source references over transcribed recordings. General document-RAG citation coverage is unspecified.", "evidenceIds": [ "swissgpt:swissgpt:product" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unknown. No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured.", "evidenceIds": [] } ], "limitations": [ "No shared corpus was loaded. Citation correctness, cross-language retrieval, refusal behaviour and observed question-set accuracy remain unmeasured." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Improved memory and legacy memory have different Team/Enterprise administration and Cowork behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise improved Settings>Memory experience; legacy Settings>Capabilities memory is separately qualified; project instructions are independent", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Projects have persistent instructions for context and style.", "evidenceIds": [ "claude:cl-projects" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "partial", "answer": "Improved memory: owners enable availability and members opt in; cloud Cowork shares Chat memory, local Cowork does not. Legacy memory is chat-only and unavailable in Cowork.", "evidenceIds": [ "claude:cl-memory-r2" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "partial", "answer": "Improved memory users inspect/delete topics, pause/reset and choose sensitive-topic opt-in. Incognito remains subject to organization export/retention. Legacy settings and summary-memory behavior differ.", "evidenceIds": [ "claude:cl-memory-r2" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "partial", "answer": "Improved memory: Owners/Primary Owners control availability; disabling it deletes existing entries. Legacy Team explicitly lacks org-level memory controls. Improved memory is unavailable under the named HIPAA/public-sector/custom-retention agreements.", "evidenceIds": [ "claude:cl-memory-r2" ] } ], "limitations": [ "Identify experience by Settings>Memory versus legacy Memory under Settings>Capabilities; neither control set is applied universally.", "No organization memory fixture. Current page retains a legacy section for a small number of Team/Enterprise organizations." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-memory-r2" ] }, { "productId": "swissgpt", "claimId": "swissgpt:KNOW-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects, skills, plugins and artifacts provide reusable task context; full assistant governance remains partly unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "Projects pair instructions/knowledge; skills and plugins provide reusable task behavior, while custom agent model/tool binding was not fully audited.", "evidenceIds": [ "claude:cl-projects", "claude:cl-academy" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "Enterprise groups/custom roles control plugin access and shared resources; a complete assistant-creator matrix was not verified.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Team/Enterprise projects share with organization members; Enterprise groups can receive projects/skills/plugins.", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "Organization resources and plugins can be shared; a complete internal assistant directory was not inspected.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Skills capture reusable instructions/processes across Office apps; plain prompt-template catalogue behavior was not verified.", "evidenceIds": [ "claude:cl-office" ] } ], "limitations": [ "No HR-policy assistant was built or shared with a test group." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-academy", "claude:cl-groups", "claude:cl-office" ] }, { "productId": "swissgpt", "claimId": "swissgpt:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Users can create document-backed assistants and use prompt templates.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "Users create workspaces with their own reference documents; configurable instructions and external tools are not described.", "evidenceIds": [ "swissgpt:swissgpt:product" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "unknown", "answer": "Can admins limit who creates them? Unknown. Creator restrictions, sharing boundaries, versioning, tool configuration and an organisation-managed directory are not established in the public pages.", "evidenceIds": [] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "unknown", "answer": "Can assistants be shared with users, groups or everyone? Unknown. Creator restrictions, sharing boundaries, versioning, tool configuration and an organisation-managed directory are not established in the public pages.", "evidenceIds": [] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "Premium adds preconfigured assistants; an organisation directory is not established.", "evidenceIds": [ "swissgpt:swissgpt:product" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Chat includes prompt templates for recurring tasks; shared-team template administration is not specified.", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ], "limitations": [ "Creator restrictions, sharing boundaries, versioning, tool configuration and an organisation-managed directory are not established in the public pages." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Claude supports remote and local MCP with different execution and identity boundaries.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Code execution, web search, Research and connector tools are listed for commercial plans.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "partial", "answer": "Custom remote MCP can expose action tools; OpenAPI-specific action configuration was not separately verified.", "evidenceIds": [ "claude:cl-mcp" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Remote MCP works through Anthropic cloud. Desktop-local MCP is a separate local-network mechanism; Cowork/cloud chat cannot use that local configuration.", "evidenceIds": [ "claude:cl-mcp" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Remote connectors can use per-user OAuth or fixed shared request-header credentials; the latter exposes that credential's access to users.", "evidenceIds": [ "claude:cl-mcp" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Owners enable connectors and tools; Microsoft Teams sends require Ask, while other tools have configurable permission behavior.", "evidenceIds": [ "claude:cl-m365", "claude:cl-mcp" ] } ], "limitations": [ "No external-tool call or fixture permission test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-mcp", "claude:cl-m365" ] }, { "productId": "swissgpt", "claimId": "swissgpt:AGT-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web search and Research are offered; detailed search-provider geography and group policy remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Commercial plans include web search.", "evidenceIds": [ "claude:cl-pricing-20261026" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "supported", "answer": "An Owner or Primary Owner enables web search for the Team/Enterprise workspace under Organization settings > Capabilities. Members then enable it in chat; the new unified experience can invoke search without a per-chat toggle.", "evidenceIds": [ "claude:claude:web-search-controls-20261026" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Which search provider handles queries, and where? Unverified after checking commercial plan comparison, connector and release docs; current search provider, query location, web-specific citation behavior and full admin toggle matrix not established. Search on 2026-10-26: https://claude.com/pricing, https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork, https://support.claude.com/en/articles/10684626-enable-and-use-web-search. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Commercial plans list Research; no shared-corpus report was run.", "evidenceIds": [ "claude:cl-pricing-20261026" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "The web-search guide documents direct citations and links to the sources used in searched answers. Citation correctness was not fixture-tested.", "evidenceIds": [ "claude:claude:web-search-controls-20261026" ] } ], "limitations": [ "search_provider: Which search provider handles queries, and where? Unverified after checking commercial plan comparison, connector and release docs; current search provider, query location, web-specific citation behavior and full admin toggle matrix not established. Search on 2026-10-26: https://claude.com/pricing, https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork, https://support.claude.com/en/articles/10684626-enable-and-use-web-search. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing-20261026", "claude:claude:web-search-controls-20261026" ] }, { "productId": "swissgpt", "claimId": "swissgpt:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web search is included but requires organisation activation and user consent; queries can leave AlpineAI infrastructure.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Included across licence models and optional at use time.", "evidenceIds": [ "swissgpt:swissgpt:product", "swissgpt:swissgpt:terms" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "supported", "answer": "Administrator must enable the instance; can disable it instance-wide. Users consent per search and again for detected sensitive content.", "evidenceIds": [ "swissgpt:swissgpt:terms" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "supported", "answer": "DPA Annex 3 names Brave Software, Inc., US, for Brave Search API; activated search sends query/chat content outside AlpineAI infrastructure.", "evidenceIds": [ "swissgpt:swissgpt:dpa", "swissgpt:swissgpt:terms" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "unknown", "answer": "Is multi-step research with a report available? Unknown. Group-specific controls, a multi-step research/report mode and general web citation behaviour are not documented.", "evidenceIds": [] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "unknown", "answer": "Are web sources cited? Unknown. Group-specific controls, a multi-step research/report mode and general web citation behaviour are not documented.", "evidenceIds": [] } ], "limitations": [ "Group-specific controls, a multi-step research/report mode and general web citation behaviour are not documented." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:product", "swissgpt:swissgpt:terms", "swissgpt:swissgpt:dpa" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cowork documents scheduled multi-step tasks; external-event triggers remain unverified.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team and Enterprise Cowork; cloud execution in beta", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Cowork turns outcome instructions into multi-step tasks and reusable scheduled work; a separate no-code graph builder was not verified.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "partial", "answer": "Scheduled Cowork tasks run in the cloud with no device online, subject to commercial beta and admin access.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "unknown", "answer": "Can external events start a workflow? Unverified after checking Cowork task/schedule and connector docs; no external-event trigger contract or event fixture.", "evidenceIds": [] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Cowork is aimed at knowledge work with no terminal required.", "evidenceIds": [ "claude:cl-cowork" ] } ], "limitations": [ "Unverified parts: event_triggers.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-cowork" ] }, { "productId": "swissgpt", "claimId": "swissgpt:AGT-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cowork documents multi-step execution; broad action and stop-control behavior remains untested.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "claude-cowork", "claude-connectors" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise Cowork; cloud beta where stated", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Paid Cowork plans and executes multi-step tasks with code, files and browser access where permitted.", "evidenceIds": [ "claude:cl-cowork-20261026" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "The documented task flow includes planning and subtasks; complete tool-step visibility was not independently observed.", "evidenceIds": [ "claude:cl-cowork-20261026" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Microsoft connector has required confirmations for specified email/calendar/Teams actions; this does not establish mandatory confirmation for every Cowork side effect.", "evidenceIds": [ "claude:cl-m365-20261026" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "The paid-plan Cowork safety guide documents user stopping/monitoring of tasks. It does not guarantee that stopping reverses a completed write or cancels every submitted external action.", "evidenceIds": [ "claude:claude:cowork-stop-20261026", "claude:cl-cowork-20261026" ] } ], "limitations": [ "visible_steps: The documented task flow includes planning and subtasks; complete tool-step visibility was not independently observed.", "side_effect_confirmation: Microsoft connector has required confirmations for specified email/calendar/Teams actions; this does not establish mandatory confirmation for every Cowork side effect.", "stop_control: The paid-plan Cowork safety guide documents user stopping/monitoring of tasks. It does not guarantee that stopping reverses a completed write or cancels every submitted external action." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-cowork-20261026", "claude:cl-m365-20261026", "claude:claude:cowork-stop-20261026" ] }, { "productId": "swissgpt", "claimId": "swissgpt:AGT-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A public model API and separate compliance/analytics interfaces exist; workspace feature parity is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "partial", "answer": "Claude Platform has a public separately priced model API; this does not establish API access to the same Claude Team/Enterprise assistant conversations.", "evidenceIds": [ "claude:cl-api-prices" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Can documents be loaded through an API? Unverified after checking Claude Platform pricing and commercial Compliance API docs; workspace knowledge ingestion and product MCP-server exposure not verified.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "Enterprise Compliance API covers eligible deployments; automatic parity of model, budget and audit policy with separately purchased API usage was not established.", "evidenceIds": [ "claude:cl-compliance" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Does the product expose itself to other agents over MCP? Unverified after checking Claude Platform pricing and commercial Compliance API docs; workspace knowledge ingestion and product MCP-server exposure not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: knowledge_api, mcp_server.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-api-prices", "claude:cl-compliance" ] }, { "productId": "swissgpt", "claimId": "swissgpt:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A separate AlpineAI API platform is advertised. Custom application integrations are explicitly offered under Enterprise from 10 licences; standalone API entitlement remains unknown and new accounts are activated gradually.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api" ], "version": null, "plan": "Enterprise custom application integrations from 10 licences; standalone API tariff/entitlement not established", "addOns": [ "Individually contracted integration; API account activation required" ], "deploymentMode": null, "region": "API portal advertises Swiss processing; endpoint-specific processing and contractual entitlement unverified", "os": [], "surfaces": [ { "id": "api", "name": "AlpineAI API platform", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "partial", "answer": "The product page describes requests/results through its separate API platform and explicitly places custom integrations in Enterprise. The public API landing page supports REST/SDK positioning but requires sign-in and gradual account activation. Specific chat/assistant endpoints, auth methods, standalone licensing and inclusion in Standard/Premium were not verified.", "evidenceIds": [ "swissgpt:swissgpt:review2-product", "swissgpt:swissgpt:review2-api-access", "swissgpt:swissgpt:university" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "No unauthenticated document-ingestion endpoint reference was retrieved from the API portal; naming general integrations is not proof of an ingestion API.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "unknown", "answer": "The API landing page advertises monitoring of usage and costs, but scope of chat audit, budgets and model rules for API calls was not established without authenticated documentation.", "evidenceIds": [] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "No AlpineAI-provided MCP server exposing the product to external agents was documented in the retrieved product or API landing pages.", "evidenceIds": [] } ], "limitations": [ "Enterprise custom integration is documented; a universal API entitlement across chat licence tiers is not.", "No authenticated endpoint documentation, API account, rate-limit data or governance fixture was accessed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:review2-product", "swissgpt:swissgpt:review2-api-access", "swissgpt:swissgpt:university" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, native clients and Chrome access are documented, with distinct admin and beta eligibility.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Commercial Claude is available on the web.", "evidenceIds": [ "claude:cl-enterprise" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "Cowork supports macOS and Windows desktop clients on paid plans.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "iOS/Android clients support commercial accounts; SSO mobile login was not tested.", "evidenceIds": [ "claude:cl-cowork", "claude:cl-m365-user" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "partial", "answer": "Claude in Chrome is available with plan/Enterprise admin eligibility.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "partial", "answer": "Team and Enterprise plan comparisons list enterprise desktop deployment; exact MDM packages/policies were not reviewed.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Exports require web/Desktop; cloud Cowork rollout and admin enablement differ from local desktop execution.", "evidenceIds": [ "claude:cl-export-user", "claude:cl-cowork" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-cowork", "claude:cl-m365-user", "claude:cl-pricing", "claude:cl-export-user" ] }, { "productId": "swissgpt", "claimId": "swissgpt:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The FAQ lists web and iOS/Android access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "mobile" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland; mobile clients on user devices", "os": [ "iOS", "Android" ], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" }, { "id": "mobile", "name": "AlpineAI iOS and Android apps", "type": "mobile" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Works in Chrome, Firefox, Safari or Edge on internet-connected computers and mobile devices.", "evidenceIds": [ "swissgpt:swissgpt:product" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and macOS apps? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "iOS and Android apps are advertised; company SSO in those apps was not verified.", "evidenceIds": [ "swissgpt:swissgpt:product" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Is there a browser extension or sidebar? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "unknown", "answer": "Which features are missing on mobile? Unknown. Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented.", "evidenceIds": [] } ], "limitations": [ "Desktop OS support is only package-dependent in AGB 2.1. Browser extension, MDM/Intune deployment and mobile parity are not documented." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native Microsoft add-ins and a separate Google Workspace beta have different approval and data paths.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-office", "claude-connectors", "claude-google-addon" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise Office; Outlook beta; Google Workspace native beta", "addOns": [ "Microsoft/Google subscriptions and administrator deployment approval where required" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-google-addon", "name": "Claude native Google Workspace sidebar beta", "type": "suite-addin" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "supported", "answer": "Claude advertises native Excel/PowerPoint/Word add-ins as generally available on paid plans.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "supported", "answer": "Outlook add-in is beta and opens drafts in the native composer for user sending.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "partial", "answer": "Teams read/write is through the separate Microsoft connector; a native Teams app was not established.", "evidenceIds": [ "claude:cl-m365" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "supported", "answer": "Native Google Docs/Sheets/Slides sidebar is beta for Team/Enterprise, installed via Google Marketplace. It edits the open file under the user identity with ask-before-edits by default; connectors are a separate feature.", "evidenceIds": [ "claude:cl-google-addon" ] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Paid Claude or supported cloud credentials are advertised for Office; Google add-in needs a paid supported plan and Marketplace approval. Microsoft source connector needs work-account/Entra consent.", "evidenceIds": [ "claude:cl-office", "claude:cl-google-addon", "claude:cl-m365-user" ] } ], "limitations": [ "No deployment or native-edit fixture. Google extension retains its own local per-file history and does not inherit custom organization retention." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office", "claude:cl-m365", "claude:cl-google-addon", "claude:cl-m365-user" ] }, { "productId": "swissgpt", "claimId": "swissgpt:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standard and Premium include an Outlook add-in for reading, drafting and translating email.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "outlook" ], "version": null, "plan": "Standard and Premium; Enterprise packaging unspecified", "addOns": [], "deploymentMode": null, "region": "Content processed on AlpineAI hardware in Switzerland", "os": [], "surfaces": [ { "id": "outlook", "name": "AlpineAI Outlook add-in", "type": "office-add-in" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "unknown", "answer": "Does it work inside Word, Excel and PowerPoint? Unknown. Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified.", "evidenceIds": [] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "supported", "answer": "Add-in summarises messages/threads, drafts replies and translates within Outlook. The FAQ describes Get Add-Ins installation.", "evidenceIds": [ "swissgpt:swissgpt:product" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "unknown", "answer": "Is there a Teams app or bot? Unknown. Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified.", "evidenceIds": [] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "unknown", "answer": "Does it work inside Docs, Sheets or Gmail? Unknown. Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified.", "evidenceIds": [] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Included with Standard and Premium. Microsoft licence/version prerequisites and tenant consent requirements are not stated.", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ], "limitations": [ "Word, Excel, PowerPoint, Teams and Google application integrations are not specified. Outlook add-in consent and compatibility requirements remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Office rewriting/review is documented; translation fidelity and glossary controls remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Word add-in advertises tracked revisions, comments and company styles; no proofreading/translation fixture was run.", "evidenceIds": [ "claude:cl-office" ] } ], "limitations": [ "Unverified parts: document_translation, translation_engine, glossaries, formality_and_variants.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office" ] }, { "productId": "swissgpt", "claimId": "swissgpt:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The platform and Outlook add-in offer drafting, summaries and translations.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? Unknown. Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "The FAQ advertises drafting and replying to email, summaries and translations into Swiss national languages and English. Proofreading controls are not detailed.", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ], "limitations": [ "Whole-document layout preservation, a dedicated translation engine, company glossaries, formality and de-CH controls were not specified or tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Claude explicitly excludes native photo/illustration generation; HTML/SVG visuals and uploaded-image analysis are separate capabilities.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Public help checked 2026-10-26", "plan": "Team/Enterprise native Claude web and desktop; third-party image tools excluded", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "unsupported", "answer": "The official image FAQ explicitly says Claude does not generate photos or illustrations like dedicated image-generation tools. Its beta HTML/SVG diagrams/charts are not a native raster image-generation model.", "evidenceIds": [ "claude:claude:image-generation-boundary-20261026" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "unknown", "answer": "Can users edit uploaded images? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "unknown", "answer": "Can admins restrict image generation? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "unknown", "answer": "What usage rights apply to output? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "image_editing: Can users edit uploaded images? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "admin_control: Can admins restrict image generation? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "usage_terms: What usage rights apply to output? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:claude:image-generation-boundary-20261026" ] }, { "productId": "swissgpt", "claimId": "swissgpt:WORK-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Voice and Office dictation are listed; meeting and dialect details need evidence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Claude for Microsoft 365 advertises dictation in its sidebar.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Can answers be read aloud? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "partial", "answer": "Team/Enterprise feature comparison lists Voice mode; exact client/language/audio-processing scope was not fully verified.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "unknown", "answer": "Are meetings transcribed and summarised? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.", "evidenceIds": [] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: read_aloud, meeting_summaries, swiss_german_speech.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office", "claude:cl-pricing" ] }, { "productId": "swissgpt", "claimId": "swissgpt:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Premium Listener records audio, transcribes Swiss German and creates minutes or summaries.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "mobile" ], "version": null, "plan": "Premium Listener; Enterprise inclusion per order", "addOns": [], "deploymentMode": null, "region": "Audio processing on AlpineAI-owned hardware in Switzerland", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" }, { "id": "mobile", "name": "AlpineAI iOS and Android apps", "type": "mobile" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "partial", "answer": "Listener records dictation through the microphone and accepts existing audio files. Direct dictation into a chat prompt was not established.", "evidenceIds": [ "swissgpt:swissgpt:product" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Can answers be read aloud? Unknown. Read-aloud and live bidirectional voice conversation are undocumented; recognition quality was not independently tested.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Unknown. Read-aloud and live bidirectional voice conversation are undocumented; recognition quality was not independently tested.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "supported", "answer": "Advertises complete transcripts and structured minutes, summaries, key facts and to-dos; recordings process on AlpineAI hardware in Switzerland.", "evidenceIds": [ "swissgpt:swissgpt:product" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "supported", "answer": "Vendor claims Swiss German and other dialect recognition, with transcript output in German, English, French or Italian.", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ], "limitations": [ "Read-aloud and live bidirectional voice conversation are undocumented; recognition quality was not independently tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:product" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enabled Chat code/file tools provide sandboxed analysis and Office/PDF output; Team egress defaults are not established by this finding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise Chat code execution, file creation and artifact editing where enabled; excludes native Office and Cowork execution defaults", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Enabled Chat code/file creation runs code in a sandboxed container and can create Python analysis scripts. This does not establish a particular Team egress default.", "evidenceIds": [ "claude:cl-code-files-r2" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "The Chat computing path can create PNG data visualizations; native Office add-in charts are outside this narrowed scope.", "evidenceIds": [ "claude:cl-code-files-r2" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Enabled Chat file creation produces downloadable XLSX/PPTX/DOCX/PDF, subject to the file-tool guide's30 MB upload/download path.", "evidenceIds": [ "claude:cl-code-files-r2" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "partial", "answer": "Docs/Design/Slides artifact templates support editing; template availability differs by type and plan.", "evidenceIds": [ "claude:cl-artifacts-admin" ] } ], "limitations": [ "Narrowed to verified file creation/execution. The guide's conflicting Team default is retained as a named configuration gap, not a claim about an enabled tenant.", "No formula/PPT/PDF output fixture. Separate enabled MCP routes are not controlled by the code-sandbox egress setting." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-code-files-r2", "claude:cl-artifacts-admin" ] }, { "productId": "swissgpt", "claimId": "swissgpt:WORK-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial projects and artifacts support shared work; recipient source boundaries need tests.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "partial", "answer": "Shared project members can see project content and chat within it; a full chat-link audience matrix was not verified.", "evidenceIds": [ "claude:cl-projects" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Team/Enterprise have shared projects; Enterprise groups receive shared projects/skills/plugins.", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unknown", "answer": "Can several people chat together with the AI? Unverified after checking project sharing, group controls and connector security; synchronous group AI chat and cross-group sharing fixture not verified.", "evidenceIds": [] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Microsoft connector guide says shared-chat recipients see the response incorporating tool data; original source authorization does not prove recipient-safe output sharing.", "evidenceIds": [ "claude:cl-m365" ] } ], "limitations": [ "Unverified parts: group_chat.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups", "claude:cl-m365" ] }, { "productId": "swissgpt", "claimId": "swissgpt:WORK-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web and desktop interface languages include German, French and Italian; UI quality, complete admin localization and WCAG conformance remain unverified.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team and Enterprise using the documented web/desktop language setting", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "The public display-language guide lists German, French and Italian, alongside English, Hindi, Indonesian, Japanese, Korean, Brazilian Portuguese and two Spanish variants, for web and desktop.", "evidenceIds": [ "claude:claude:display-languages-20261026" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "dach_language_quality: Are German, French and Italian UIs complete and natural? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "accessibility_statement: Is there a WCAG conformance statement? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "admin_ui_languages: Is the admin interface available in German? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:claude:display-languages-20261026" ] }, { "productId": "swissgpt", "claimId": "swissgpt:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Terms specify a German and English interface; language quality was not observed.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "partial", "answer": "AGB 2.1 explicitly names German and English UI. Sector pages advertise processing of Swiss national languages and English; that does not establish French/Italian UI coverage.", "evidenceIds": [ "swissgpt:swissgpt:terms" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unknown. No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? Unknown. No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? Unknown. No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located.", "evidenceIds": [] } ], "limitations": [ "No authenticated German/French/Italian UI review, WCAG conformance statement or German admin-interface specification was located." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:terms" ] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial SSO and domain controls are documented; exact client MFA/Conditional Access coverage remains open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "partial", "answer": "The SSO/provisioning guides document SAML IdPs including Entra, Okta, Google and others; full OIDC/direct-LDAP matrix was not established.", "evidenceIds": [ "claude:cl-sso", "claude:cl-provision" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "SSO is available on Team and Enterprise.", "evidenceIds": [ "claude:cl-sso" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "unknown", "answer": "Can MFA be enforced? Unverified after checking SSO/provisioning and Microsoft connector security docs; direct MFA policy enforcement and client Conditional Access compatibility not tested.", "evidenceIds": [] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? Unverified after checking SSO/provisioning and Microsoft connector security docs; direct MFA policy enforcement and client Conditional Access compatibility not tested.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "partial", "answer": "SSO requires domain verification; Enterprise account claiming and Team migration differ.", "evidenceIds": [ "claude:cl-sso", "claude:cl-pricing" ] } ], "limitations": [ "Connector token/device policy caveats must not be generalized to Claude SSO itself. No trial login was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-sso", "claude:cl-provision", "claude:cl-pricing" ] }, { "productId": "swissgpt", "claimId": "swissgpt:ADM-01", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team JIT and Enterprise SCIM have different synchronization and removal behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "SCIM is available on Enterprise and explicitly unavailable on Team.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "partial", "answer": "Enterprise SCIM can synchronize groups; JIT group mappings change role/seat at login and do not synchronize custom-role groups.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "supported", "answer": "Team/Enterprise JIT can provision at first SSO login; unassigned JIT users can retain their seat until manual removal.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "Enterprise SCIM automatically removes users when IdP access is revoked; underlying chat/project ownership and retention were not fixture-tested.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Admins/owners manage standard/premium or current Enterprise access seats; group mappings can assign role/tier on supported plans.", "evidenceIds": [ "claude:cl-provision" ] } ], "limitations": [ "No leaver fixture or asset transfer test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-provision" ] }, { "productId": "swissgpt", "claimId": "swissgpt:ADM-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise custom roles/groups add granular controls beyond Team owner/admin roles.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Team has Owner/Admin/User; Enterprise also has custom roles and Primary Owner responsibilities.", "evidenceIds": [ "claude:cl-provision", "claude:cl-compliance" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Enterprise groups can be manual or SCIM-synchronized and receive roles/resources.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Enterprise roles control model/effort and plugin access; owners manage connectors, artifacts and egress. A full feature-by-group matrix was not tested.", "evidenceIds": [ "claude:cl-model-control", "claude:cl-groups", "claude:cl-artifacts-admin" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Parent/linked organization identity and compliance are documented, but full subsidiary data-isolation behavior was not verified.", "evidenceIds": [ "claude:cl-compliance" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-provision", "claude:cl-compliance", "claude:cl-groups", "claude:cl-model-control", "claude:cl-artifacts-admin" ] }, { "productId": "swissgpt", "claimId": "swissgpt:ADM-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial analytics expose adoption and spend with plan-specific roles and CSV exports.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Team owners and Enterprise owners/admins have usage analytics; Enterprise admins cannot see Spend.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Product, group, member, model, skill and connector read/write activity are documented; availability varies by billing mode.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "CSV spend reports include user/model token and estimated-spend fields, updated daily, with up to 90-day selectable history.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "unknown", "answer": "Can per-person reporting be limited or pseudonymised? Unverified after checking analytics and role docs; organization-wide pseudonymization/works-council reporting settings not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: privacy_modes.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-analytics" ] }, { "productId": "swissgpt", "claimId": "swissgpt:ADM-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has user/group limits, with pooled group budgets in beta.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Enterprise analytics show model/member spend; legacy seat-based reports cover overage only.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "partial", "answer": "Enterprise supports organization/user limits and group per-user limits; shared monthly group budgets are beta.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-groups" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "Docs expose blocked-by-limit behavior and individual/group resolution order; exact overshoot/timing was not tested.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "partial", "answer": "Per-user/model CSVs can inform allocation; a native cost-centre chargeback export was not established.", "evidenceIds": [ "claude:cl-analytics" ] } ], "limitations": [ "No small-budget enforced-stop fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-analytics", "claude:cl-enterprise", "claude:cl-groups" ] }, { "productId": "swissgpt", "claimId": "swissgpt:ADM-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise audit metadata and content/compliance exports are distinct.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Enterprise audit events cover member, SSO, configuration, file and conversation metadata; exported fields include actor/device/IP.", "evidenceIds": [ "claude:cl-audit" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "supported", "answer": "Audit export excludes chat titles/content; organization data exports or Compliance API provide eligible content.", "evidenceIds": [ "claude:cl-audit", "claude:cl-compliance" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "Enterprise Compliance API and partner integrations provide event/chat/file access for security tools.", "evidenceIds": [ "claude:cl-compliance", "claude:cl-compliance-partners" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "partial", "answer": "Partner integrations include preservation/eDiscovery workflows; a native legal-hold setting was not verified.", "evidenceIds": [ "claude:cl-compliance-partners" ] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "UI audit export aggregates the past 180 days; its download link lasts 24 hours. API retention/integrity guarantees were not fully inspected.", "evidenceIds": [ "claude:cl-audit" ] } ], "limitations": [ "CMEK disables the UI Export logs route; audit events remain accessible through Compliance API. No export or integrity fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-audit", "claude:cl-compliance", "claude:cl-compliance-partners" ] }, { "productId": "swissgpt", "claimId": "swissgpt:ADM-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Eligible Enterprise organizations can use Compliance API partner monitoring; native inline PII handling remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-connectors" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Enterprise with Primary-Owner-enabled Compliance API and separately configured partner integration; no Team entitlement", "addOns": [ "Enterprise plan", "Compliance API activation by Primary Owner", "Applicable partner subscription and configuration" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "unknown", "answer": "Is personal data detected in prompts and files? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "unknown", "answer": "Is it redacted, masked, blocked or only warned? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "unknown", "answer": "Can admins add custom patterns or terms? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "Enterprise Compliance API partners offer monitoring/security/DLP integrations after Primary Owner activation. Claude Platform is a separate scope, and these integrations do not prove native inline pre-model redaction.", "evidenceIds": [ "claude:cl-compliance-partners-r2" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "unknown", "answer": "Where does filtering run? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] } ], "limitations": [ "The positive integration statement is Enterprise-only. Team integration support remains unverified.", "No Swiss AHV/IBAN fixture, custom-pattern behavior, pre-model blocking/redaction or filter geography verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-compliance-partners-r2" ] }, { "productId": "swissgpt", "claimId": "swissgpt:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web search has a sensitive-content consent step; general PII/DLP handling is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "partial", "answer": "AGB 2.5 says the system can detect potentially sensitive search-query content; it does not specify personal-data types or uploaded-file detection.", "evidenceIds": [ "swissgpt:swissgpt:terms" ] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "partial", "answer": "Detected potentially sensitive web-search content requires renewed user consent before transmission. Redaction or blocking is not established.", "evidenceIds": [ "swissgpt:swissgpt:terms" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "unknown", "answer": "Can admins add custom patterns or terms? Unknown. Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used.", "evidenceIds": [] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "unknown", "answer": "Does it integrate with an existing DLP product? Unknown. Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used.", "evidenceIds": [] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "unknown", "answer": "Where does filtering run? Unknown. Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used.", "evidenceIds": [] } ], "limitations": [ "Custom patterns, external DLP integration, detection coverage and filter location are not documented; no AHV/IBAN fixture was used." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:terms" ] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has feature/model and plugin safeguards; broader policy enforcement remains partly unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "unknown", "answer": "Can admins set organisation-wide instructions? Unverified after checking commercial terms, Enterprise controls and security scanning releases; organization-wide enforced instructions and mandatory AUP acknowledgment not established.", "evidenceIds": [] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? Unverified after checking commercial terms, Enterprise controls and security scanning releases; organization-wide enforced instructions and mandatory AUP acknowledgment not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Enterprise release notes announce skill/plugin security scanning beta; it does not establish a configurable prompt/topic content-filter system.", "evidenceIds": [ "claude:cl-release" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "partial", "answer": "Security/compliance integrations can analyze events; a complete native policy-violation dashboard was not verified.", "evidenceIds": [ "claude:cl-compliance-partners" ] } ], "limitations": [ "Unverified parts: org_instructions, usage_notice.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-release", "claude:cl-compliance-partners" ] }, { "productId": "swissgpt", "claimId": "swissgpt:ADM-08", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial privacy documentation describes US storage and global inference; US-only Enterprise inference is a separate option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "The commercial server-location article specifies US storage for Enterprise/API; exact Team and per-feature chat/file/index mapping was not established.", "evidenceIds": [ "claude:cl-servers" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "Default commercial inference may run in the US, Europe, Asia or Australia; usage-based Enterprise can select US-only inference.", "evidenceIds": [ "claude:cl-servers", "claude:cl-us-only" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? Unverified after checking commercial location and US-only inference guides; no EU/Swiss-only hosting guarantee or backup/log/telemetry country matrix retrieved.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Internal support/safety processing can take place in countries with Anthropic affiliates; the full personnel/country/access map is not enumerated here.", "evidenceIds": [ "claude:cl-servers" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Unverified after checking commercial location and US-only inference guides; no EU/Swiss-only hosting guarantee or backup/log/telemetry country matrix retrieved.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "supported", "answer": "US-only inference is limited to usage-based Enterprise, excludes Team and legacy seat-based Enterprise, and has model-specific 1.1x pricing. It does not control storage or third-party services.", "evidenceIds": [ "claude:cl-us-only" ] } ], "limitations": [ "Do not substitute cloud-provider model availability for residency of the hosted Claude workspace. Design and Google add-in retention have separate rules." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-servers", "claude:cl-us-only" ] }, { "productId": "swissgpt", "claimId": "swissgpt:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Swiss RIZ application hosting is consistently described. Green/RZO Swiss inference is a vendor security-page statement; a current contracted inference-site schedule is unverified because the July DPA does not list RZO. Storage, inference, support and optional search are scoped separately.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public infrastructure page and DPA Annex 3 dated 10 July 2026; no tenant contract inspected", "plan": "Current AlpineAI sector offer; contract-specific residency and secret-data supplement conditional on signature", "addOns": [], "deploymentMode": null, "region": "Advertised Swiss application hosting; current contracted inference map unverified; DPA CH/EEA with conditional third-country processing and optional external search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" }, { "id": "api", "name": "AlpineAI API platform", "type": "api" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "The security page describes application/data storage on AlpineAI hardware at two Swiss RIZ sites. July DPA Annex 3 independently lists RIZ CH for platform hosting and support. Separate per-index/log topology and a tenant-specific deployment schedule were not established.", "evidenceIds": [ "swissgpt:swissgpt:review2-security", "swissgpt:swissgpt:review2-dpa" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "unknown", "answer": "The security page names Swiss Green and RZO GPU colocation on AlpineAI-owned/operated hardware without logical access by site operators. July DPA Annex 3 names Green and expressly describes pure colocation, but omits RZO. No newer public annex or contract-specific RZO authorisation was retrieved. The currently contracted complete inference-site map is therefore unknown; the marketing statement is not a verified current contract commitment.", "evidenceIds": [] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "partial", "answer": "July DPA Annex 3 lists cloudscale.ch CH for backup; Annex 2 describes daily offsite backups. This dated schedule does not establish every current log/telemetry or backup location.", "evidenceIds": [ "swissgpt:swissgpt:review2-dpa" ] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "The dated annex assigns RIZ CH to customer support and EU Atlassian/Custify to helpdesk/account functions. Physical staff access countries are not fully mapped. A separately signed secret-data supplement requires Swiss services where secret data is in plaintext.", "evidenceIds": [ "swissgpt:swissgpt:review2-dpa", "swissgpt:swissgpt:secrecy" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "partial", "answer": "Swiss application hosting at RIZ is supported by both public sources. The full current inference-site inventory is withheld pending a current applicable schedule, so this is not an all-processing CH-residency assurance.", "evidenceIds": [ "swissgpt:swissgpt:review2-security", "swissgpt:swissgpt:review2-dpa" ] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "DPA 1.5 permits CH/EEA processing with conditional third-country safeguards. Optional Brave search is separately listed with US processing. The secret-data supplement, only when signed and applicable, narrows plaintext services including APIs to Switzerland. A current tenant-specific inference schedule is still missing.", "evidenceIds": [ "swissgpt:swissgpt:review2-dpa", "swissgpt:swissgpt:secrecy" ] } ], "limitations": [ "RZO is described as colocation, not as a foreign model API. Its absence from the July annex is not evidence of overseas inference or unauthorised processing.", "The currently contracted complete inference-site list, per-index/log/telemetry locations and exhaustive staff access countries remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:review2-security", "swissgpt:swissgpt:review2-dpa", "swissgpt:swissgpt:secrecy" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team/Enterprise are vendor-hosted workspaces; whole-platform private deployment is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "supported", "answer": "Team/Enterprise provide Anthropic-operated commercial SaaS; the DPA specifies logical separation of customer data.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-dpa" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "unknown", "answer": "Is a dedicated single-tenant instance offered, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Can it run in the customer's own cloud account, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "unknown", "answer": "Which features are missing outside SaaS? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] } ], "limitations": [ "Local Cowork tasks, Desktop MCP and Office cloud credentials do not establish deployment of the whole hosted workspace." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-dpa" ] }, { "productId": "swissgpt", "claimId": "swissgpt:DATA-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Hosted commercial Chat/Cowork retention is separate from API/Code/provider ZDR arrangements and limited Fable exceptions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Direct hosted Claude Team/Enterprise Chat and Cowork under Commercial Terms; API/ClaudeCode/third-party-provider ZDR routes discussed only as separate exceptions", "addOns": [ "Standard hosted commercial retention; no assumed special ZDR agreement" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Commercial Terms section B prohibits training on Customer Content; the privacy guide describes explicit feedback/bug submissions as an exception to default no-training.", "evidenceIds": [ "claude:cl-terms", "claude:cl-training" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Direct hosted Claude uses Anthropic models under its commercial no-training terms. Separate API, Office BYO cloud or third-party integrations require their own contracts and are outside this hosted inference finding.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Hosted saved commercial chats persist until deletion; normal backend deletion is within 30 days with safety/legal exceptions. Covered Models have an additional default minimum 30-day safety-retention rule; ordinary saved-chat history is not thereby limited to30 days.", "evidenceIds": [ "claude:cl-retention-r2", "claude:cl-covered-r2" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "The route guide says hosted Enterprise Chat/Cowork already operate with standard retention. Separately, Console/API, Enterprise Code and provider ZDR configurations follow their own rules. The default Covered Model rule has a limited temporary Fable exception for eligible notified/agreement-based internal business applications; no general hosted Chat/Cowork ZDR entitlement is established.", "evidenceIds": [ "claude:cl-covered-r2", "claude:cl-covered-routes-r2" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "Commercial confidentiality/DPA measures permit authorized, least-privileged personnel processing. The detailed approved-reviewer path concerns the described Covered Model retained-monitoring configurations; it is not a complete hosted-chat human-access map. No no-human-access guarantee is made.", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-covered-routes-r2" ] } ], "limitations": [ "Reconciliation: the Covered Model minimum is a default rule; its temporary agreement-based exception is conditional. The current route guide expressly excludes notified exception customers from the general ZDR-transition instructions.", "No-training, saved history, safety-monitoring copies and specialized ZDR agreements are distinct. No sales contact or agreement signing." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms", "claude:cl-training", "claude:cl-retention-r2", "claude:cl-covered-r2", "claude:cl-covered-routes-r2", "claude:cl-dpa" ] }, { "productId": "swissgpt", "claimId": "swissgpt:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The terms prohibit model training on customer inputs. API zero retention has a narrow signed secrecy-agreement scope.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": null, "plan": "Current hosted plans; zero retention only AI API services under signed secret-data supplement", "addOns": [ "Signed supplementary agreement for legally secret data, where applicable" ], "deploymentMode": null, "region": "CH for plaintext secret-data services; general DPA CH/EEA with conditional third countries", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" }, { "id": "api", "name": "AlpineAI API platform", "type": "api" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "AGB 4.4 says customer inputs do not feed back into language-model development. DPA 2.4 separately permits anonymisation and use for service/product development; this is not a blanket prohibition on every secondary use.", "evidenceIds": [ "swissgpt:swissgpt:terms", "swissgpt:swissgpt:dpa" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Vendor says models run on AlpineAI hardware without foreign model APIs; a separate third-party model-provider training contract is not established.", "evidenceIds": [ "swissgpt:swissgpt:product" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Signed secrecy agreement forbids storing/logging AI API input and output for secret data. Ordinary web-chat and general API retention periods are unspecified.", "evidenceIds": [ "swissgpt:swissgpt:secrecy" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "supported", "answer": "Available contractually for AI API services processing legally secret data when the supplementary agreement is signed. It is not a general chat-history promise.", "evidenceIds": [ "swissgpt:swissgpt:secrecy" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "supported", "answer": "For secret data under the signed supplement, plaintext access needs individual approval, unavoidable BCM emergency or a binding Swiss order; staff abuse monitoring with plaintext access is forbidden.", "evidenceIds": [ "swissgpt:swissgpt:secrecy" ] } ], "limitations": [ "Ordinary-chat/provider retention and general staff-review practice outside the signed secret-data scope are not documented. DPA anonymised-data use must be read alongside the narrower no-training clause." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:terms", "swissgpt:swissgpt:dpa", "swissgpt:swissgpt:product", "swissgpt:swissgpt:secrecy" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Current Enterprise retention guidance schedules deletion on save and removes content through a daily process, with project precedence and feature exclusions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise saved commercial Chat; Enterprise owner-configured Chat/project retention. Cowork is included only for documented project-activity effects, not blanket cloud-Code retention", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Saved commercial chats persist until deletion; Enterprise chats/projects default to indefinite retention without configured periods. Incognito normally deletes within 30 days. Other file/index/log schedules are not fully mapped.", "evidenceIds": [ "claude:cl-retention-r2", "claude:cl-retention-admin-r2" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "supported", "answer": "Enterprise Owners/Primary Owners set a minimum 30-day Chat/project period. Project retention overrides contained chats, including indefinite projects. Shortening a period schedules over-age data on save; a daily process can take several days. Design/Tag/Managed Agents and other cloud-Code features are excluded.", "evidenceIds": [ "claude:cl-retention-admin-r2" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "User-deleted chats leave visible history immediately and normally delete from backend within 30 days, subject to legal/safety exceptions. This is different from the daily custom-retention job.", "evidenceIds": [ "claude:cl-retention-r2" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "DPA H requires return on request within 30 days and deletion within 30 days after expiry/termination, except legal requirements, disputes or combating harmful use. Confirmation/copy completeness were not tested.", "evidenceIds": [ "claude:cl-dpa" ] } ], "limitations": [ "Reconciliation: current English text is authoritative for this snapshot; the earlier cached immediate-deletion wording is superseded and is not a current factual claim. Scheduling on save does not mean instant physical deletion.", "No retention/deletion fixture. Google Workspace add-in and the named excluded cloud features have separate retention behavior." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-retention-r2", "claude:cl-retention-admin-r2", "claude:cl-dpa" ] }, { "productId": "swissgpt", "claimId": "swissgpt:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA requires deletion after contract end with a backup-cycle exception.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "unknown", "answer": "What is retained and for how long by default? Unknown. Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified.", "evidenceIds": [] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "unknown", "answer": "Can admins set retention periods? Unknown. Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified.", "evidenceIds": [] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "unknown", "answer": "Can users delete their chats and files permanently? Unknown. Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified.", "evidenceIds": [] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "DPA 9.1 requires deletion of provided customer data on termination. Backup copies delete on restoration and ultimately as backup cycles expire; no cycle duration is given. AGB 7.5 offers written confirmation on request with legal-retention exceptions.", "evidenceIds": [ "swissgpt:swissgpt:dpa", "swissgpt:swissgpt:terms" ] } ], "limitations": [ "Default chat/file/index/log periods, customer retention settings, permanent user deletion and the backup-cycle deadline are not specified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:dpa", "swissgpt:swissgpt:terms" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA provides subprocessor and transfer rules; the current country list remains inaccessible in this pass.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "DPA Schedule 4 links to a published trust-portal list; its entries and revision were not extractable during retrieval.", "evidenceIds": [ "claude:cl-dpa", "claude:cl-trust-route" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "Which countries do sub-processors operate in? Unverified after checking DPA Schedule 4, trust redirect and commercial terms; full current subprocessor countries, list date and ownership chain not retrieved.", "evidenceIds": [] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA C.3 provides notice before a new subprocessor gains data access and a 15-day objection window on reasonable privacy/security concerns.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Commercial Terms contract with Anthropic Ireland Limited for EEA/Swiss/UK customers and Anthropic PBC elsewhere; the ultimate ownership/entity chain was not independently established.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "DPA incorporates controller-to-processor/processor-to-processor SCCs and UK/Swiss schedules where applicable.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "supported", "answer": "Published policy requires valid process with emergency exceptions, reviews deficient requests, usually redirects enterprise requests to the customer and provides notice subject to exceptions.", "evidenceIds": [ "claude:cl-gov" ] } ], "limitations": [ "Unverified parts: subprocessor_countries.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-dpa", "claude:cl-trust-route", "claude:cl-terms", "claude:cl-gov" ] }, { "productId": "swissgpt", "claimId": "swissgpt:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A public July 2026 DPA annex lists operational suppliers and contract notification/transfer terms. It is a dated source, not proof of the complete current provider list: RZO appears only on the security page and its current contractual status remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "DPA Annex 3 dated 10 July 2026; re-retrieved 21 October 2026", "plan": "AlpineAI platform contracts; current tenant-specific supplier schedule not inspected", "addOns": [], "deploymentMode": null, "region": "Dated annex CH/EU/US supplier locations; current complete country/supplier schedule unverified", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" }, { "id": "api", "name": "AlpineAI API platform", "type": "api" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "A public Annex 3 dated 10 July 2026 is downloadable through /avv/. It includes RIZ hosting/support and Green colocation. The security page additionally names RZO. No updated public annex, RZO approval notice or tenant-specific schedule was obtained, so completeness/current applicability is unknown.", "evidenceIds": [ "swissgpt:swissgpt:review2-dpa", "swissgpt:swissgpt:review2-security" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "partial", "answer": "The dated annex lists CH data locations for RIZ, Green, cloudscale, accounting and IT operations; EU for helpdesk/payments/customer success; US for CRM and opt-in Brave search. Green is described as rack/power/network colocation without logical access, not model-provider API processing. These are the annex entries, not an exhaustive current content-processing country map.", "evidenceIds": [ "swissgpt:swissgpt:review2-dpa" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA 7.3 requires text notice of intended additions/replacements and gives 14 days for an objection supported by an important reason. No customer-specific change notice was inspected.", "evidenceIds": [ "swissgpt:swissgpt:review2-dpa" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "The contracting entity is AlpineAI AG in Davos, Switzerland; ultimate parent/beneficial-owner jurisdiction was not established.", "evidenceIds": [ "swissgpt:swissgpt:imprint", "swissgpt:swissgpt:terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "partial", "answer": "DPA 1.5 conditions third-country processing on prior written notice and adequate safeguards such as SCCs or adequacy. It does not map a particular transfer instrument to each US supplier.", "evidenceIds": [ "swissgpt:swissgpt:review2-dpa" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "supported", "answer": "DPA 2.1 requires notice of legally mandated processing unless prohibited. The separately signed secret-data supplement adds Swiss-order notice, challenge assistance and minimal disclosure, within its Swiss secret-data scope.", "evidenceIds": [ "swissgpt:swissgpt:review2-dpa", "swissgpt:swissgpt:secrecy" ] } ], "limitations": [ "No current complete provider/country schedule or RZO-specific authorisation was retrieved; no inference is made that RZO is approved, unauthorised or a separate model provider.", "Ultimate ownership and supplier-specific US transfer instruments remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:review2-dpa", "swissgpt:swissgpt:review2-security", "swissgpt:swissgpt:imprint", "swissgpt:swissgpt:terms", "swissgpt:swissgpt:secrecy" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public commercial contracts include a DPA and Swiss transfer terms; this is not a regulatory suitability verdict.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Commercial Terms incorporate the public DPA; standard acceptance is documented, while negotiability for this account was not verified.", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "supported", "answer": "DPA defines GDPR and includes a Swiss Addendum covering Swiss data protection laws and new/revised versions.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "For EEA/Swiss/UK customers, Terms M.7 specify Irish law and Irish courts for proceedings not subject to section J arbitration; specific orders may differ.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "Provider materials describe transparency-code commitments, text watermarking and an eligible-organization detection API private preview. A complete deployer compliance pack was not inspected.", "evidenceIds": [ "claude:cl-ai-act" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Enterprise plan documentation lists HIPAA-ready configurations; scope/BAA conditions and FINMA/banking/public-sector materials were not fully retrieved.", "evidenceIds": [ "claude:cl-enterprise" ] } ], "limitations": [ "Generic confidentiality/DPA language does not establish a German section 203 or Swiss article 321 professional-secrecy undertaking." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-ai-act", "claude:cl-enterprise" ] }, { "productId": "swissgpt", "claimId": "swissgpt:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public DPA and secrecy supplement address Swiss data protection and professional/official secrecy.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "A public DPA applies to individuals without AlpineAI signature; companies may obtain a countersigned copy. Negotiation rights are not established.", "evidenceIds": [ "swissgpt:swissgpt:dpa" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "supported", "answer": "DPA expressly cites Art. 9 Swiss DSG and Art. 28 GDPR and defines controller/processor roles.", "evidenceIds": [ "swissgpt:swissgpt:dpa" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "DPA 11.4 specifies Swiss law and exclusive Zürich jurisdiction; AGB 11.4 preserves AlpineAI rights to sue elsewhere.", "evidenceIds": [ "swissgpt:swissgpt:dpa", "swissgpt:swissgpt:terms" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "unknown", "answer": "Is EU AI Act documentation provided? Unknown. DPA negotiability, EU AI Act provider/deployer documents and a FINMA-specific pack are not provided in the reviewed public materials.", "evidenceIds": [] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Public signed supplement covers legally secret data including official/professional secrecy, CH plaintext services and annual assurance evidence. No FINMA-specific outsourcing dossier was located.", "evidenceIds": [ "swissgpt:swissgpt:secrecy" ] } ], "limitations": [ "DPA negotiability, EU AI Act provider/deployer documents and a FINMA-specific pack are not provided in the reviewed public materials." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:dpa", "swissgpt:swissgpt:terms", "swissgpt:swissgpt:secrecy" ] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA documents report and penetration-test access; actual certification scope and validity remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Anthropic publicly claims ISO 27001:2022 for its commercial products. The issuing body, full certificate scope and validity dates were not inspected; this is vendor-claimed evidence.", "evidenceIds": [ "claude:claude:commercial-certifications-20261026" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "The commercial privacy page lists SOC 2 Type I and Type II. The auditor, report period and detailed service scope were not inspected.", "evidenceIds": [ "claude:claude:commercial-certifications-20261026" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Unverified after checking public DPA and Trust Center; issuer, covered entity/product, period and validity of ISO/SOC/C5/other attestations were not verified. Search on 2026-10-26: https://www.anthropic.com/legal/data-processing-addendum, https://www.anthropic.com/legal/commercial-terms, https://trust.anthropic.com/. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "The commercial privacy page claims ISO/IEC 42001:2023. No issuing-body certificate, validity dates or TISAX/ISO 27701 scope was inspected.", "evidenceIds": [ "claude:claude:commercial-certifications-20261026" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "supported", "answer": "DPA F and Schedule 2 direct customers to the Trust Center and offer applicable reports/certificates on written request under confidentiality. No protected report was requested or downloaded.", "evidenceIds": [ "claude:cl-dpa-20261026" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "DPA Schedule 2 G.2 commits to annual external penetration tests and a customer-request summary; no summary or testing period was inspected.", "evidenceIds": [ "claude:cl-dpa-20261026" ] } ], "limitations": [ "iso_27001: Anthropic publicly claims ISO 27001:2022 for its commercial products. The issuing body, full certificate scope and validity dates were not inspected; this is vendor-claimed evidence.", "soc2: The commercial privacy page lists SOC 2 Type I and Type II. The auditor, report period and detailed service scope were not inspected.", "c5: BSI C5 attestation? Unverified after checking public DPA and Trust Center; issuer, covered entity/product, period and validity of ISO/SOC/C5/other attestations were not verified. Search on 2026-10-26: https://www.anthropic.com/legal/data-processing-addendum, https://www.anthropic.com/legal/commercial-terms, https://trust.anthropic.com/. No additional scoped evidence established this answer.", "other_certifications: The commercial privacy page claims ISO/IEC 42001:2023. No issuing-body certificate, validity dates or TISAX/ISO 27701 scope was inspected.", "pentest: DPA Schedule 2 G.2 commits to annual external penetration tests and a customer-request summary; no summary or testing period was inspected." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-dpa-20261026", "claude:claude:commercial-certifications-20261026" ] }, { "productId": "swissgpt", "claimId": "swissgpt:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "AlpineAI claims ISO 27001:2022 and VDSZ issued by SQS; certificates were not inspected.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Vendor identifies AlpineAI AG, SQS and ISO 27001:2022. Certificate scope and validity were not retrieved, so this remains vendor-claimed.", "evidenceIds": [ "swissgpt:swissgpt:security" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "unknown", "answer": "SOC 2 type, period and covered service? Unknown. No issuer certificate or full report was obtained. ISO/VDSZ validity and scope, SOC 2 type/period, C5 and independent penetration-test summary remain unverified.", "evidenceIds": [] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Unknown. No issuer certificate or full report was obtained. ISO/VDSZ validity and scope, SOC 2 type/period, C5 and independent penetration-test summary remain unverified.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "Vendor claims VDSZ, issued by SQS. No certificate number, scope or expiry was retrieved.", "evidenceIds": [ "swissgpt:swissgpt:security" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "supported", "answer": "DPA 6.1 permits documentary assurance such as ISO records/internal audits; signed secret-data supplement promises annual certification/report covering the processing without extra charge.", "evidenceIds": [ "swissgpt:swissgpt:dpa", "swissgpt:swissgpt:secrecy" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "DPA Annex 2 promises regular penetration testing; independence and a public summary are not established.", "evidenceIds": [ "swissgpt:swissgpt:dpa" ] } ], "limitations": [ "No issuer certificate or full report was obtained. ISO/VDSZ validity and scope, SOC 2 type/period, C5 and independent penetration-test summary remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:security", "swissgpt:swissgpt:dpa", "swissgpt:swissgpt:secrecy" ] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA specifies encryption and logical isolation; Enterprise adds eligible customer keys and IP controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "DPA Schedule 2 E specifies at least AES-256 at rest and TLS 1.2+ over public networks.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "partial", "answer": "Eligible Enterprise organizations can connect AWS/GCP/Azure KMS keys for specified content; key locations and all feature exclusions need account-specific verification.", "evidenceIds": [ "claude:cl-cmek" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Enterprise IP CIDR allowlisting is enabled through support; externally shared artifacts can remain outside it. Private Link/VPN-only service endpoints were not established.", "evidenceIds": [ "claude:cl-ip" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "supported", "answer": "DPA Schedule 2 H specifies logical separation of customer data and network segmentation; no independent isolation test was performed.", "evidenceIds": [ "claude:cl-dpa" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-dpa", "claude:cl-cmek", "claude:cl-ip" ] }, { "productId": "swissgpt", "claimId": "swissgpt:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The vendor describes AES-256 at rest, TLS in transit and isolation on its own hardware.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "Security page names AES-256 at rest and TLS between clients and platform; DPA Annex 2 requires encryption.", "evidenceIds": [ "swissgpt:swissgpt:security", "swissgpt:swissgpt:dpa" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "unknown", "answer": "Can the customer manage or hold the keys? Unknown. Customer-managed or customer-held keys, key location, customer private connectivity and technical tenant-isolation model remain unspecified.", "evidenceIds": [] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "GPU partners are described as VPN-only infrastructure. A customer Private Link, VPN or IP allow-list option is not established.", "evidenceIds": [ "swissgpt:swissgpt:security" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "partial", "answer": "Vendor claims isolated/private-cloud environments and least-privilege RBAC. Exact shared-SaaS tenant separation and single-tenancy guarantees are not documented.", "evidenceIds": [ "swissgpt:swissgpt:security" ] } ], "limitations": [ "Customer-managed or customer-held keys, key location, customer private connectivity and technical tenant-isolation model remain unspecified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:security", "swissgpt:swissgpt:dpa" ] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Personnel confidentiality and controlled safety review are documented; a qualified professional-secrecy contract or add-on remains unverified.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Is it a dedicated offering or add-on, and on which plan? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Commercial Terms E and DPA B.7/Schedule2 constrain authorized personnel and subprocessor processing; Covered Model retained data can be accessed by approved safety reviewers through a logged controlled path. A complete subprocessor plain-text access matrix and §203/Art.321-specific restriction were not verified.", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-covered-review" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] } ], "limitations": [ "General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.", "No legal compliance verdict; unknown does not mean the offering is unavailable." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-covered-review" ] }, { "productId": "swissgpt", "claimId": "swissgpt:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "AlpineAI publishes a separate bilateral undertaking for Swiss official, professional and other statutory secret data. It binds staff and subcontractors, restricts plaintext access and requires Swiss plaintext services when signed. Plan eligibility, any supplement fee and German § 203 coverage remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Supplement printed 30 March 2026", "plan": "AlpineAI platform under a signed main contract and supplementary secrecy agreement; eligible plan tiers unpublished", "addOns": [ "Signed supplementary secrecy agreement; price unpublished" ], "deploymentMode": null, "region": "Swiss statutory secrecy; services exposing secret data in plaintext, including APIs, exclusively in Switzerland", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" }, { "id": "api", "name": "AlpineAI API platform", "type": "api" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "supported", "answer": "The public two-party signature template supplements the platform main contract and DPA. It takes effect on the last signature and only while the customer processes data subject to Swiss official, professional or other statutory secrecy (example: Art. 320 ff. Swiss StGB). Section 3 requires equivalent contractual obligations for AlpineAI staff who may access plaintext. This establishes a published undertaking for signature, not an inspected executed customer agreement or an express German § 203 instrument.", "evidenceIds": [ "swissgpt:swissgpt:secrecy" ] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "supported", "answer": "Section 3 requires AlpineAI to impose at least equivalent contractual obligations on its subcontractors and staff who may access secret data in plaintext. The DPA safeguards also apply to secret data, with the stronger secrecy supplement taking priority. Actual downstream signed agreements were not public and were not inspected.", "evidenceIds": [ "swissgpt:swissgpt:secrecy" ] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "partial", "answer": "The security page offers corporate customers an additional secrecy agreement; the public template is separate from the main contract and DPA and requires both parties to sign. No named eligible package, paid add-on tariff or general supplement fee was established. The annual assurance evidence is promised without extra cost, which does not establish that the agreement itself is free.", "evidenceIds": [ "swissgpt:swissgpt:security", "swissgpt:swissgpt:secrecy" ] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "supported", "answer": "Under the signed supplement, AlpineAI and subcontractor staff may access plaintext only on a need-to-know basis plus individual prior customer approval, an unavoidable urgent business-continuity emergency, or a binding Swiss authority order. AlpineAI must take reasonable measures to prevent third-party plaintext access. AI API inputs and outputs must not be stored or logged, human abuse monitoring with plaintext access is prohibited, and plaintext services including APIs must remain in Switzerland. The security page separately says AlpineAI operates the models and colocation providers have no logical access to systems or data. These are contract terms and vendor disclosures, not a hands-on verification of every data flow.", "evidenceIds": [ "swissgpt:swissgpt:secrecy", "swissgpt:swissgpt:security" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "supported", "answer": "A public two-page contract template, printed 30 March 2026, sets scope, precedence, secrecy duties, staff/subcontractor flow-down, plaintext access, Swiss processing, API retention and signature blocks. Section 3 also promises annual assurance evidence covering secret-data processing at no extra cost and a customer audit right at customer expense. The security page explains the supplementary agreement. No executed customer contract was inspected.", "evidenceIds": [ "swissgpt:swissgpt:secrecy", "swissgpt:swissgpt:security" ] } ], "limitations": [ "The supplement is conditional on both signatures and processing Swiss legally secret data. Its Swiss Art. 320 ff. reference is not evidence of a German § 203 agreement or a legal suitability assessment for a particular profession.", "Plan eligibility, any supplement fee, executed customer agreements and the actual downstream staff/subcontractor agreements remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:secrecy", "swissgpt:swissgpt:security" ] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team bundles usage while current Enterprise separates seat access from all token usage.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Team uses Standard/Premium seats with included limits; usage-based Enterprise uses access seats plus separate API-rate token consumption. Legacy Enterprise has different billing.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "Retrieved 2026-10-21: Team Standard USD 20/month annual or USD 25 monthly; Premium USD 100 annual or USD 125 monthly. Enterprise USD 20/seat/month billed annually, before usage/tax.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Team Premium advertises five times Standard usage; exact reproducible message/token quotas were not established. Current Enterprise includes no token usage.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Enterprise model usage costs extra; applicable US-only inference adds 10%. Third-party services/credits and optional-service charges are not fully priced.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-us-only" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "Enterprise bills all usage at current API rates; Sonnet 5.5 list rate is USD 2/M input and USD 10/M output. Team/legacy overage and each tool surcharge were not exhaustively priced.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise", "claude:cl-us-only", "claude:cl-api-prices" ] }, { "productId": "swissgpt", "claimId": "swissgpt:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Prices differ by sector and billing period; Enterprise is quoted from 10 licences.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Standard/Premium price per individual user licence. Enterprise package starts at 10 licences.", "evidenceIds": [ "swissgpt:swissgpt:public-pricing", "swissgpt:swissgpt:health-pricing", "swissgpt:swissgpt:university" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "As retrieved 2026-10-21: administration Standard/Premium CHF 79/89 per user/month with monthly billing, CHF 74/80 per month with annual billing. Healthcare CHF 89/99 monthly or CHF 80/90 per month annual. University page displays annual CHF 74/80; monthly amounts were not independently toggled. Tax inclusion is not stated clearly, so no ex-VAT conversion is asserted.", "evidenceIds": [ "swissgpt:swissgpt:public-pricing", "swissgpt:swissgpt:health-pricing", "swissgpt:swissgpt:university" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Standard has chat/search, uploads, Outlook and 2 assistants; Premium adds Listener, prebuilt assistants and 5 assistants, each listed at 50 documents / max. 100 MB. General inference/search token allowances are not published.", "evidenceIds": [ "swissgpt:swissgpt:university" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Premium adds Listener and preconfigured assistants; Enterprise covers custom integrations. AGB 2.3 permits charges for new major functionality; numeric integration/service fees are unspecified.", "evidenceIds": [ "swissgpt:swissgpt:university", "swissgpt:swissgpt:terms" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "unknown", "answer": "What do usage beyond limits and premium models cost? Unknown. Enterprise rates, VAT treatment, university monthly-toggle verification, model/search quotas, overage prices and integration charges are not established. Do not treat the annual default shown by text extraction as monthly billing.", "evidenceIds": [] } ], "limitations": [ "Enterprise rates, VAT treatment, university monthly-toggle verification, model/search quotas, overage prices and integration charges are not established. Do not treat the annual default shown by text extraction as monthly billing." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:public-pricing", "swissgpt:swissgpt:health-pricing", "swissgpt:swissgpt:university", "swissgpt:swissgpt:terms" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise list-cost scenarios separate the USD 240 annual access seat floor from modeled Sonnet usage and unpriced services.", "availability": "generally-available", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Current usage-based Enterprise; standard global inference; admin-configured Sonnet 5.5 low-effort chat scenario", "addOns": [ "All token usage at API list rates", "Third-party services and implementation unpriced" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "From USD 57,504.00 / EUR 51,274.19 / CHF 47,361.97 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 48,000.00 access seats + USD 9,504.00 modeled tokens. The seat-only floor is USD 48,000.00 / EUR 42,799.82 / CHF 39,534.20. This is modeled list cost, not observed usage or a quote.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "From USD 287,520.00 / EUR 256,370.93 / CHF 236,809.83 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 240,000.00 access seats + USD 47,520.00 modeled tokens. The seat-only floor is USD 240,000.00 / EUR 213,999.11 / CHF 197,670.98. This is modeled list cost, not observed usage or a quote.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "From USD 1,437,600.00 / EUR 1,281,854.66 / CHF 1,184,049.15 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 1,200,000.00 access seats + USD 237,600.00 modeled tokens. The seat-only floor is USD 1,200,000.00 / EUR 1,069,995.54 / CHF 988,354.88. This is modeled list cost, not observed usage or a quote.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "supported", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21: 12 months, 60% light 100/30% regular 400/10% power 1500 messages monthly = 330/user/month; 3000 input+600 billable output tokens/message incl retrieval/thinking. At Sonnet 5.5 USD 2/M input+USD 10/M output, 11.88M input+2.376M output/year costs USD 47.52/user; access USD 240 => modeled USD 287.52/user/year. Sonnet low effort is the scenario choice, with an admin-configurable default, based on the consumption guide; not a universal fixed default.", "evidenceIds": [ "claude:cl-consumption", "claude:cl-api-prices", "claude:cl-enterprise" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "Unpriced: implementation, onboarding/support add-ons, third-party subscriptions and workflow-specific extra tool/context/repeated-step tokens. Scenario excludes US-only 1.1x premium, tax, discounts, cache/batch benefits and agent workloads beyond the fixed token allowance; these require separate pricing. EUR=USD/1.1215; CHF=EUR*0.9237, ECB 2026-10-20.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-us-only", "claude:cl-api-prices", "claude:fx-20261020" ] } ], "limitations": [ "All figures exclude VAT and invented discounts. Team is capped at 150 seats and is not extrapolated to these sizes. Annual Enterprise access commitment is separate from consumption." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020", "claude:cl-us-only" ] }, { "productId": "swissgpt", "claimId": "swissgpt:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. The required 200, 1,000 and 5,000-seat annual scenarios cannot be priced from the public individual plans.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "unknown", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate.", "evidenceIds": [] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Enterprise applies from 10 licences and is quote-only; fixed package, usage, integrations, service charges and tax treatment remain unknown. No sales quote was requested.", "evidenceIds": [ "swissgpt:swissgpt:university" ] } ], "limitations": [ "ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, list prices excluding VAT, no invented discounts. Mix 60% light at 100 messages/user/month, 30% regular at 400, 10% power at 1,500. Where model usage is separately billed, each message has 3,000 input and 600 output tokens, giving 990k input plus 198k output per user/month. At 200/1,000/5,000 users this is 198m/990m/4.95bn input and 39.6m/198m/990m output per month. All three seat counts require an unpublished enterprise/custom price; no quote was requested. CHF and EUR ex-VAT totals, fixed charges, variable charges and add-ons remain unknown. FX dated 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; CHF to EUR divide by 0.9237, USD to EUR divide by 1.1215, source ECB. No numeric conversion or proxy model tariff is applied because there is no applicable public enterprise base/usage rate." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:university", "swissgpt:swissgpt:ecb-fx" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial self-service purchase is documented; free consumer access is not a scoped Enterprise trial.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "Claude Free is a separate consumer plan; no free Team/Enterprise organization entitlement was established.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unknown", "answer": "Is a self-serve business trial available? Unverified after checking pricing and Enterprise acquisition guides; no self-serve business trial duration, card rule or trial identity/compliance/connector inclusion confirmed.", "evidenceIds": [] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Do trials include SSO, connectors and admin features? Unverified after checking pricing and Enterprise acquisition guides; no self-serve business trial duration, card rule or trial identity/compliance/connector inclusion confirmed.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "supported", "answer": "Team can be bought self-serve. Enterprise self-serve starts at 20 seats; sales-assisted Enterprise starts at 50. No purchase or sales contact was performed.", "evidenceIds": [ "claude:cl-enterprise" ] } ], "limitations": [ "Unverified parts: self_serve_trial, trial_scope.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "productId": "swissgpt", "claimId": "swissgpt:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Sector pages offer online free tests; Enterprise evaluation scope is not published.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "unknown", "answer": "Is there a free tier for business use? Unknown. A permanent business free tier, trial duration/card requirements, Enterprise SSO/admin/connector coverage and fixture access are not established.", "evidenceIds": [] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "Standard/Premium pages link free testing through Stripe and AGB 3.1 allows self-registration. Trial duration, card requirement and quotas were not verified.", "evidenceIds": [ "swissgpt:swissgpt:university", "swissgpt:swissgpt:terms" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Do trials include SSO, connectors and admin features? Unknown. A permanent business free tier, trial duration/card requirements, Enterprise SSO/admin/connector coverage and fixture access are not established.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Individual plans can be purchased by self-registration; the Enterprise integration offer routes to consultation. No account or sales contact was used.", "evidenceIds": [ "swissgpt:swissgpt:university", "swissgpt:swissgpt:terms" ] } ], "limitations": [ "A permanent business free tier, trial duration/card requirements, Enterprise SSO/admin/connector coverage and fixture access are not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:university", "swissgpt:swissgpt:terms" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Seat prices are public, with plan caps, annual Enterprise commitment and variable usage.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "Team: 2-150 seats. Current Enterprise self-serve: 20-seat minimum; sales-assisted: 50.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Team lists monthly and annual billing; Enterprise access seats are annual. Consumption is additional under the purchase route.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "partial", "answer": "General Terms I.2 permit customer termination with notice and vendor convenience termination with30-day notice; annual seat refunds, reductions and renewal cancellation depend on plan/order and were not verified.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Enterprise self-serve bills USD by credit/ACH; sales-assisted supports multicurrency/invoicing. Irish contracting is stated for Swiss/EEA customers, but a CHF/EUR invoice tariff was not verified.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-terms" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "partial", "answer": "Partially specified: public seat/API rates and minimums, but actual consumption, third-party services, Enterprise optional charges and local invoice terms require more detail.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise", "claude:cl-terms", "claude:cl-api-prices" ] }, { "productId": "swissgpt", "claimId": "swissgpt:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Small plans renew monthly or yearly; Enterprise starts at 10 licences with quoted terms.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "Standard/Premium cover up to 9 individual licences; Enterprise starts at 10.", "evidenceIds": [ "swissgpt:swissgpt:university" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "AGB 3.1 defaults to one calendar month or twelve months with renewal for the same term; an order may set other terms.", "evidenceIds": [ "swissgpt:swissgpt:terms" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "partial", "answer": "Either party may cancel for term end through the platform where available or support; prepaid fees are not refunded. Downgrade rules are not specified.", "evidenceIds": [ "swissgpt:swissgpt:terms" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Prices are displayed in CHF and AlpineAI AG is Swiss. Standard offers use credit card; invoices can be offered case by case with 14-day payment. EUR invoicing is unverified.", "evidenceIds": [ "swissgpt:swissgpt:terms", "swissgpt:swissgpt:public-pricing" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified individual-sector prices; quote-only Enterprise from 10 licences. Public prices do not establish tax or all usage/service charges.", "evidenceIds": [ "swissgpt:swissgpt:university", "swissgpt:swissgpt:public-pricing", "swissgpt:swissgpt:health-pricing" ] } ], "limitations": [ "Seat-reduction/downgrade timing, future price-change rules, EUR invoicing and complete Enterprise commitments are not specified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:university", "swissgpt:swissgpt:terms", "swissgpt:swissgpt:public-pricing", "swissgpt:swissgpt:health-pricing" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial service rights are public; a complete component-source licence inventory was not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Commercial Terms grant service use and allocate customer input/output rights; this does not establish an OSI licence for the hosted platform, clients or connector code.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "unknown", "answer": "Do licence terms restrict branding or user counts? Unverified after checking Commercial Terms and public Claude Code issue repository; component revisions, client/server/connector source licences, branding restrictions and separate enterprise-edition source status not verified.", "evidenceIds": [] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unverified after checking Commercial Terms and public Claude Code issue repository; component revisions, client/server/connector source licences, branding restrictions and separate enterprise-edition source status not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: branding_restrictions, enterprise_features_closed.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms" ] }, { "productId": "swissgpt", "claimId": "swissgpt:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Terms grant a contractual right to use a proprietary platform.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "supported", "answer": "AGB 4.1-4.3 grants non-exclusive, non-transferable access during the contract and reserves platform software, algorithms, documentation and branding rights to AlpineAI. Open-model use is separate.", "evidenceIds": [ "swissgpt:swissgpt:terms" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "unknown", "answer": "Do licence terms restrict branding or user counts? Unknown. Component licences, branding or user-count restrictions beyond purchased licences, and a separate enterprise source edition are not published. No public implementation repository was identified.", "evidenceIds": [] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unknown. Component licences, branding or user-count restrictions beyond purchased licences, and a separate enterprise source edition are not published. No public implementation repository was identified.", "evidenceIds": [] } ], "limitations": [ "Component licences, branding or user-count restrictions beyond purchased licences, and a separate enterprise source edition are not published. No public implementation repository was identified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:terms" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team/Enterprise exports provide conversations but do not prove portable assistants and knowledge.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Team/Enterprise Primary Owners export organization conversation/user data, excluding deleted items. Members can export their own chats if enabled; uploaded-file contents are excluded.", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-export-user-20261026" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "Can assistants and prompts be exported in a reusable format? Unverified after checking organization/member export and Compliance API docs; no export fixture, reusable assistant/prompts or complete knowledge-base/source-file package verified. Search on 2026-10-26: https://support.claude.com/en/articles/13346720-export-your-organization-s-data, https://support.claude.com/en/articles/9450526-export-your-claude-data, https://support.claude.com/en/articles/13015708-access-the-compliance-api. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "The organization export guide covers conversation/user data and excludes generated Office/PDF files; members’ personal exports exclude uploaded-file contents. A complete reusable project/knowledge-source archive was not established and no export fixture was run.", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-export-user-20261026" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Documented exports and Compliance API support structured access; the complete archive schema/file manifest was not downloaded or inspected.", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-compliance-20261026" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "supported", "answer": "DPA H requires a return request within 30 days after expiry/termination, with deletion obligations and legal/dispute/harmful-use exceptions.", "evidenceIds": [ "claude:cl-dpa-20261026" ] } ], "limitations": [ "chat_export: Team/Enterprise Primary Owners export organization conversation/user data, excluding deleted items. Members can export their own chats if enabled; uploaded-file contents are excluded.", "assistant_export: Can assistants and prompts be exported in a reusable format? Unverified after checking organization/member export and Compliance API docs; no export fixture, reusable assistant/prompts or complete knowledge-base/source-file package verified. Search on 2026-10-26: https://support.claude.com/en/articles/13346720-export-your-organization-s-data, https://support.claude.com/en/articles/9450526-export-your-claude-data, https://support.claude.com/en/articles/13015708-access-the-compliance-api. No additional scoped evidence established this answer.", "knowledge_export: The organization export guide covers conversation/user data and excludes generated Office/PDF files; members’ personal exports exclude uploaded-file contents. A complete reusable project/knowledge-source archive was not established and no export fixture was run.", "export_format: Documented exports and Compliance API support structured access; the complete archive schema/file manifest was not downloaded or inspected." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-export-user-20261026", "claude:cl-compliance-20261026", "claude:cl-dpa-20261026" ] }, { "productId": "swissgpt", "claimId": "swissgpt:VEN-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public support/status channels exist; local-language commitments and contractual SLA remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Help Center support is available; Enterprise self-serve and sales-assisted support/CSM arrangements differ. Exact response times/hours were not established.", "evidenceIds": [ "claude:cl-enterprise-20261026" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "Anthropic’s November 2025 company announcement identifies an existing Zurich office and planned Munich expansion. Current staffing, Swiss contracting terms and local-language support guarantees were not established.", "evidenceIds": [ "claude:claude:regional-presence-20261026" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Is there an uptime SLA with credits? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "supported", "answer": "status.claude.com publishes component health and incident history; it is not a contractual reliability score.", "evidenceIds": [ "claude:cl-status-20261026" ] } ], "limitations": [ "support_channels: Help Center support is available; Enterprise self-serve and sales-assisted support/CSM arrangements differ. Exact response times/hours were not established.", "support_languages: Is support available in German, French or Italian? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.", "regional_presence: Anthropic’s November 2025 company announcement identifies an existing Zurich office and planned Munich expansion. Current staffing, Swiss contracting terms and local-language support guarantees were not established.", "uptime_sla: Is there an uptime SLA with credits? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise-20261026", "claude:cl-status-20261026", "claude:claude:regional-presence-20261026" ] }, { "productId": "swissgpt", "claimId": "swissgpt:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Support uses a service portal and email fallback; terms promise 99% availability.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "Service Desk/email is listed in sector plans. AGB 9.2 requires support-portal tickets, with email when the portal is technically unreachable.", "evidenceIds": [ "swissgpt:swissgpt:university", "swissgpt:swissgpt:terms" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unknown. DE/FR/IT support guarantees, support hours, response times, SLA credits and an official public status/incident history were not located.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "supported", "answer": "AlpineAI AG lists a Davos, Switzerland address.", "evidenceIds": [ "swissgpt:swissgpt:imprint" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "partial", "answer": "AGB 9.1 promises 99% availability during the licence term with planned/urgent maintenance exceptions. No credit schedule or response-time commitment was located.", "evidenceIds": [ "swissgpt:swissgpt:terms" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "unknown", "answer": "Is there a public status page with history? Unknown. DE/FR/IT support guarantees, support hours, response times, SLA credits and an official public status/incident history were not located.", "evidenceIds": [] } ], "limitations": [ "DE/FR/IT support guarantees, support hours, response times, SLA credits and an official public status/incident history were not located." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:university", "swissgpt:swissgpt:terms", "swissgpt:swissgpt:imprint" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Academy tutorials and use-case material are public; commercial service entitlements need clarification.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Claude Academy provides written/video training for chat, Cowork, Office, connectors and skills; German/French/Italian delivery was not established.", "evidenceIds": [ "claude:cl-academy" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "partial", "answer": "Academy has workflow/tutorial examples and Office use cases; the library was not exhaustively mapped to organizational roles.", "evidenceIds": [ "claude:cl-academy" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Which services cost extra? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: onboarding_service, adoption_programme, service_cost.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-academy" ] }, { "productId": "swissgpt", "claimId": "swissgpt:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Sector offers describe guided rollout, workshops and a six-lesson e-learning course.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": null, "plan": "Standard and Premium, up to 9 licences; Enterprise from 10 licences. Current healthcare, public-administration and university offer.", "addOns": [], "deploymentMode": null, "region": "Switzerland infrastructure; contract permits CH/EEA and conditional third-country processing; optional external web search", "os": [], "surfaces": [ { "id": "web", "name": "AlpineAI platform browser client", "type": "web" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "partial", "answer": "University and healthcare pages offer implementation help and onsite team training; inclusion in licence price is not stated.", "evidenceIds": [ "swissgpt:swissgpt:university", "swissgpt:swissgpt:health-pricing" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Six e-learning lessons and prompting/use-case workshops are offered; delivery languages are not specified.", "evidenceIds": [ "swissgpt:swissgpt:product", "swissgpt:swissgpt:university" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Sector pages describe university, authority and healthcare use cases; Premium adds preconfigured assistants.", "evidenceIds": [ "swissgpt:swissgpt:university", "swissgpt:swissgpt:product" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? Unknown. Champion programmes, training languages, mandatory onboarding scope and separate professional-service charges are not published.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Which services cost extra? Unknown. Champion programmes, training languages, mandatory onboarding scope and separate professional-service charges are not published.", "evidenceIds": [] } ], "limitations": [ "Champion programmes, training languages, mandatory onboarding scope and separate professional-service charges are not published." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "swissgpt:swissgpt:university", "swissgpt:swissgpt:health-pricing", "swissgpt:swissgpt:product" ] } ] } ], "sources": [ { "id": "claude:claude:fable-plan-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15424964-claude-fable-models-on-your-plan", "title": "Claude Fable models on your plan", "locator": "How Fable models work on each plan and model-picker access; HTTP 200, body SHA256 c7e39ae19952ae2186de8c95a8034bd16a43b7da9e5b6750eca0b7c30614456a", "sourceDate": "2026-09-02", "retrievedAt": "2026-10-26", "finding": "Fable 5/5.1 are available on paid plans. Team/legacy Enterprise Premium include a capped share of weekly usage; Standard uses paid usage credits. Current usage-based Enterprise bills at API rates. Organization model access can restrict availability." }, { "id": "claude:claude:transparent-fallback-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15363606-why-claude-switched-models-in-your-conversation-with-fable-5-or-fable-5-1", "title": "Claude Fable automatic model switching", "locator": "What happens after a fallback, settings and where switching applies; HTTP 200, body SHA256 98a2769ab04b54a170b3034afde3b042c016f76ccd332e98c4065288a60ea846", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Hosted Fable safety fallbacks rerun requests on an Opus model with a visible switch notice and response model label. Users can disable automatic switching. This is a safety fallback, not general task-based multi-provider routing." }, { "id": "claude:cl-model-menu-r2-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8664678-change-the-model-effort-and-thinking-settings", "title": "Change the model, effort, and thinking settings", "locator": "Chat selector; supported effort models; Enterprise restrictions; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 74026587f919fac61d5fc3f4747ea1c889b2d3b2b6b2ee895dfbcc2dfae25cae on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The chat-selector guide names model families and effort controls but does not provide a complete Team seat-tier or per-product entitlement matrix." }, { "id": "claude:cl-context-plans-r2-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8606394-how-large-is-the-context-window-on-paid-claude-plans", "title": "Context windows on paid Claude plans", "locator": "Paid-plan scope; separate Chat and Cowork tables; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6f8fa356708c3a887106e33876dea65b71a3a9dae2ec09600ef035e14cb448e4 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The paid-plan guide distinguishes Chat and Cowork context/model tables; it does not guarantee every model on each Team seat tier or Office add-in." }, { "id": "claude:cl-upload-r2-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "locator": "Chat attachments versus project Files; PDF handling; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 640974fd8725ee528375e7fca7fe66265f94a30fb0c82071022d3da529b437ed on 2026-10-26", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-26", "finding": "The attachment guide specifies500 MB chat uploads,30 MB project files, and separate PDF visual/text behavior; these are not universal tool-path limits." }, { "id": "claude:cl-pricing-20261026", "productId": "claude", "kind": "vendor-claimed", "url": "https://claude.com/pricing", "title": "Claude pricing", "locator": "Team/Enterprise cards; commercial comparison; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9dac8ef940d7d07738f28ea203879b59cd98dfefd0bef624a91b361049a23a9f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Team is listed for 2-150 seats with Standard/Premium pricing; current Enterprise lists USD 20/seat/month annual access plus usage and a 20-seat self-serve minimum." }, { "id": "claude:cl-model-control-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "title": "Manage model access for your organization", "locator": "Organization and custom-role ceilings; Haiku exception; coverage; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 449e547e02b145fe3878d3591a80eca230ddff996580d601b38f007b78aba179 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise controls model/effort access by organization and custom role, while Haiku cannot be disabled and coverage has named exceptions." }, { "id": "swissgpt:swissgpt:product", "productId": "swissgpt", "kind": "vendor-claimed", "url": "https://alpineai.swiss/produkt/", "title": "AlpineAI product and FAQ", "locator": "Chat; Assistants; Listener; FAQs on models, Outlook, licences", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Describes browser and mobile access, Mistral Large 3 on AlpineAI hardware, document assistants, Outlook, Listener and Enterprise integrations." }, { "id": "claude:cl-release", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12138966-release-notes", "title": "Claude release notes", "locator": "Model launches; memory; Office/connector changes; Cowork transition", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated notes distinguish current models, cloud/unified Cowork rollout, memory defaults and connector changes." }, { "id": "claude:cl-haiku-notice", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/17444146-claude-haiku-4-5-is-leaving-the-model-selector", "title": "Claude Haiku 4.5 is leaving the model selector", "locator": "October 15 notice; October 29 removal; Team/Enterprise exceptions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The dated consumer Haiku retirement excludes Team/Enterprise, so it does not prove removal from their model catalogue." }, { "id": "claude:cl-office", "productId": "claude", "kind": "vendor-claimed", "url": "https://claude.com/claude-for-microsoft-365", "title": "Claude for Microsoft 365", "locator": "App capabilities; GA/beta; cloud credentials; review controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Claude advertises native Excel/PowerPoint/Word add-ins, Outlook beta and optional Foundry/Bedrock/Gemini Enterprise Agent Platform credentials." }, { "id": "claude:cl-enterprise", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan", "title": "What is the Enterprise plan?", "locator": "Pricing; self-serve versus sales-assisted; legacy sections", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-21", "finding": "Current Enterprise has no included tokens, bills all usage at API rates and differs from legacy seat-based arrangements." }, { "id": "claude:cl-model-control-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "title": "Manage model access for your organization", "locator": "Enterprise eligibility; role ceilings; Haiku; fallback/coverage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise model and effort access uses organization ceilings/custom roles; Haiku cannot be disabled and product/version limits apply." }, { "id": "claude:cl-default-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15330088-set-a-default-model-for-your-organization", "title": "Set a default model for your organization", "locator": "Ordinary defaults; Always start beta; projects and product fallback", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise defaults are distinct from the beta forced-start switch, which preserves existing chat-project choices and permits in-chat changes." }, { "id": "claude:cl-rag", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11473015-retrieval-augmented-generation-rag-for-projects", "title": "Retrieval augmented generation for projects", "locator": "Activation; search tool; context indicator", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Paid projects automatically switch to retrieval when knowledge approaches context limits and show a RAG indicator." }, { "id": "claude:cl-upload-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "locator": "Chat attachments versus project Files; PDF handling", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-21", "finding": "The attachment guide specifies500 MB chat uploads,30 MB project files, and separate PDF visual/text behavior; these are not universal tool-path limits." }, { "id": "claude:cl-code-files-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude", "title": "Create and edit files with Claude", "locator": "Availability; computing/file-tool limits; file output; network sections", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Chat code/file tools create Office/PDF output and document a30 MB upload/download path; the same page has inconsistent Team egress defaults." }, { "id": "swissgpt:swissgpt:university", "productId": "swissgpt", "kind": "vendor-claimed", "url": "https://alpineai.swiss/en/universities/", "title": "AlpineAI universities", "locator": "Prices; Integration & Licenses; Features & Languages", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Lists licence limits and Enterprise threshold, university integration process and onboarding." }, { "id": "claude:cl-upload", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "locator": "Formats; chat/project limits; visual PDF processing", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-21", "finding": "The page distinguishes 500 MB chat uploads, 30 MB project files and PDF visual processing up to 100 pages." }, { "id": "claude:cl-projects", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9517075-what-are-projects", "title": "What are projects?", "locator": "Knowledge; instructions; Team/Enterprise collaboration", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-21", "finding": "Projects persist selected knowledge/instructions and provide organization sharing with view/edit permissions." }, { "id": "claude:cl-groups", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13799932-manage-groups-and-group-spend-limits-on-enterprise-plans", "title": "Manage groups and group spend limits on Enterprise plans", "locator": "Group sharing; SCIM; role controls; budgets", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise groups support roles and shared resources, per-user limits and optional shared monthly budgets in beta." }, { "id": "claude:claude:atlassian-enterprise-20261026", "productId": "claude", "kind": "documented", "url": "https://claude.com/blog/enterprise-managed-auth", "title": "Enterprise-managed authorization for MCP connectors", "locator": "August 24 GA update and Atlassian Rovo MCP description; HTTP 200, body SHA256 5d973cd85982883fc28f409f6919e829a1e3791223634ca167e12524c411284e", "sourceDate": "2026-08-24", "retrievedAt": "2026-10-26", "finding": "Claude Enterprise documents generally available organization-managed authorization through Okta for named MCP providers including Atlassian. Its Atlassian section names Jira, Confluence and Teamwork Graph." }, { "id": "claude:cl-mcp-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11175166-get-started-with-custom-connectors-using-remote-mcp", "title": "Get started with custom connectors using remote MCP", "locator": "Network route; owner publication; OAuth/request headers; local distinction; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 e6307ff6f907b387075c5f8db3a45fae8cf8ea9eb15fd576b44f3368e1c5ed43 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Remote MCP originates from Anthropic cloud, can use per-user OAuth or shared credentials, and differs from Desktop-local MCP." }, { "id": "claude:cl-release-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12138966-release-notes", "title": "Claude release notes", "locator": "Model launches; memory; Office/connector changes; Cowork transition; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 07f9dcfff3c0fc1f7a6060ad0b718558075286175f3b4e1b13c665d79cab3616 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Dated notes distinguish current models, cloud/unified Cowork rollout, memory defaults and connector changes." }, { "id": "claude:cl-enterprise-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan", "title": "What is the Enterprise plan?", "locator": "Pricing; self-serve versus sales-assisted; legacy sections; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 de2b461205d4426c558e88750f5be23f7d495804c407827fc5695ecd5e1a20ee on 2026-10-26", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-26", "finding": "Current Enterprise has no included tokens, bills all usage at API rates and differs from legacy seat-based arrangements." }, { "id": "claude:cl-m365-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12684923-microsoft-365-connector-security-guide", "title": "Microsoft 365 connector security guide", "locator": "On-demand proxy; delegated permissions; consent; write controls; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8965fd2ee1dbdd7b494b834a1cbae1cd4194bf096abd2d916244178108738d3f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The Anthropic-hosted Microsoft Graph proxy retrieves on demand without file-content caching and has separately enabled write tools and delegated permissions." }, { "id": "claude:cl-google-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10166901-use-google-workspace-connectors", "title": "Use Google Workspace connectors", "locator": "Sources; private project sync; live Docs/Sheets/Slides; authorization; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 b61eb14f3e2efb4ab2a9cc441eb6beb363b5514d3c55e6f9dc8cd2565d48d135 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Google connectors retrieve user-authorized data, sync referenced Google Docs and support live editing with separate app controls." }, { "id": "swissgpt:swissgpt:product-20261026", "productId": "swissgpt", "kind": "vendor-claimed", "url": "https://alpineai.swiss/produkt/", "title": "AlpineAI product and FAQ", "locator": "Chat; Assistants; Listener; FAQs on models, Outlook, licences", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Describes browser and mobile access, Mistral Large 3 on AlpineAI hardware, document assistants, Outlook, Listener and Enterprise integrations." }, { "id": "swissgpt:swissgpt:security-20261026", "productId": "swissgpt", "kind": "vendor-claimed", "url": "https://alpineai.swiss/sicherheit/", "title": "AlpineAI security and compliance", "locator": "Infrastructure; isolation; encryption; security FAQ", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Separates RIZ application hosting from Green and RZO inference and describes encryption, access restrictions and external-search opt-in." }, { "id": "swissgpt:swissgpt:public-pricing-20261026", "productId": "swissgpt", "kind": "documented", "url": "https://alpineai.swiss/behoerden/", "title": "AlpineAI authorities and institutions", "locator": "Prices; pricing-toggle applyMode(monthly/yearly) and billing labels in delivered HTML", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Monthly billing is CHF 79 Standard or CHF 89 Premium per user; annual billing displays CHF 74 or CHF 80 per month; Enterprise is quoted from 10 licences." }, { "id": "swissgpt:swissgpt:health-pricing-20261026", "productId": "swissgpt", "kind": "documented", "url": "https://alpineai.swiss/gesundheitswesen/", "title": "AlpineAI healthcare", "locator": "Prices; pricing-toggle applyMode(monthly/yearly) and billing labels in delivered HTML", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Healthcare monthly billing is CHF 89 Standard or CHF 99 Premium per user; annual billing displays CHF 80 or CHF 90 per month." }, { "id": "claude:cl-m365", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12684923-microsoft-365-connector-security-guide", "title": "Microsoft 365 connector security guide", "locator": "On-demand proxy; delegated permissions; consent; write controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Anthropic-hosted Microsoft Graph proxy retrieves on demand without file-content caching and has separately enabled write tools and delegated permissions." }, { "id": "claude:cl-m365-user", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15183774-connect-to-microsoft-365", "title": "Connect to Microsoft 365", "locator": "Setup; supported content; site restrictions; permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Microsoft 365 connects SharePoint/OneDrive/Outlook/Teams, excludes Sites.Selected allowlisting and OneNote reads, and requires organizational consent." }, { "id": "claude:cl-google", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10166901-use-google-workspace-connectors", "title": "Use Google Workspace connectors", "locator": "Sources; private project sync; live Docs/Sheets/Slides; authorization", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Google connectors retrieve user-authorized data, sync referenced Google Docs and support live editing with separate app controls." }, { "id": "claude:cl-memory-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context", "title": "Chat search and memory", "locator": "Improved Settings>Memory versus legacy; owners; Cowork; exclusions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Improved memory has Team/Enterprise owner controls and cloud-Cowork sharing; legacy Team lacks org controls and legacy memory is chat-only." }, { "id": "claude:cl-academy", "productId": "claude", "kind": "vendor-claimed", "url": "https://academy.claude.com/tutorials", "title": "Claude Academy tutorials", "locator": "Chat; Cowork; Office; AI fluency guides", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Academy publishes written/video guides for chat, connectors, agents, Office work and skills." }, { "id": "claude:cl-pricing", "productId": "claude", "kind": "vendor-claimed", "url": "https://claude.com/pricing", "title": "Claude pricing", "locator": "Team/Enterprise cards; commercial comparison", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Team is listed for 2-150 seats with Standard/Premium pricing; current Enterprise lists USD 20/seat/month annual access plus usage and a 20-seat self-serve minimum." }, { "id": "claude:cl-mcp", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11175166-get-started-with-custom-connectors-using-remote-mcp", "title": "Get started with custom connectors using remote MCP", "locator": "Network route; owner publication; OAuth/request headers; local distinction", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Remote MCP originates from Anthropic cloud, can use per-user OAuth or shared credentials, and differs from Desktop-local MCP." }, { "id": "claude:claude:web-search-controls-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10684626-enable-and-use-web-search", "title": "Enable and use Claude web search", "locator": "Team/Enterprise workspace enablement and How web search works; HTTP 200, body SHA256 76f79d8a3eb4181b4e1028b23a4df9821c316008015fe0290feb4582d6b9a83d", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Team/Enterprise Owners first enable web search for the workspace, after which members use it in chat. Search answers include citations and source links. The article does not identify a universal search backend or query-processing region." }, { "id": "swissgpt:swissgpt:terms", "productId": "swissgpt", "kind": "documented", "url": "https://alpineai.swiss/agb/", "title": "AlpineAI general terms", "locator": "Sections 2.1-2.5, 3, 4, 7.5, 9 and 11", "sourceDate": "2026-05-25", "retrievedAt": "2026-10-21", "finding": "Defines cloud licensing, no-training promise, web-search consent and quotas, subscription cancellation, 99 percent availability and Swiss law." }, { "id": "swissgpt:swissgpt:dpa", "productId": "swissgpt", "kind": "documented", "url": "https://alpineai.swiss/wp-content/uploads/2026/07/AlpineAI-AVV_zu_GTC_2026-07-10.pdf", "title": "AlpineAI data processing agreement", "locator": "Pages 1-4 sections 1.5, 2.4, 7, 9 and 11; pages 6-7 Annexes 2-3", "sourceDate": "2026-07-10", "retrievedAt": "2026-10-21", "finding": "Sets CH/EEA processing with a third-country exception, anonymised-data use, deletion and backup exception, safeguards and a dated subprocessor list." }, { "id": "claude:cl-cowork", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork", "title": "Get started with Claude Cowork", "locator": "Availability; cloud beta; task flow; tools; scheduling", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Paid Cowork runs multi-step tasks with local access where permitted and cloud task persistence, with Team/Enterprise cloud availability in beta." }, { "id": "claude:claude:cowork-stop-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13364135-use-claude-cowork-safely", "title": "Use Claude Cowork safely", "locator": "Paid-plan availability, monitoring tasks and stopping suspicious behavior; HTTP 200, body SHA256 363aa11b90d168d68950bcf4820d677b076c63c1f27598be7d17ef04c727da24", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The paid-plan Cowork safety guide instructs users to monitor and stop a task when needed. It does not promise rollback of completed external actions or a guaranteed cancellation boundary." }, { "id": "claude:cl-cowork-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork", "title": "Get started with Claude Cowork", "locator": "Availability; cloud beta; task flow; tools; scheduling; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 0c2c6bcedbe79e9bc84268a92da091133ea4c9737d6790eb74583def73350c02 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Paid Cowork runs multi-step tasks with local access where permitted and cloud task persistence, with Team/Enterprise cloud availability in beta." }, { "id": "claude:cl-compliance", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13015708-access-the-compliance-api", "title": "Access the Compliance API", "locator": "Eligibility; primary-owner activation; event/chat/file data", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Compliance API exposes events, chats and file content with primary-owner activation and scoped organization keys." }, { "id": "claude:cl-api-prices", "productId": "claude", "kind": "documented", "url": "https://platform.claude.com/docs/en/about-claude/pricing", "title": "Claude Platform pricing", "locator": "Model pricing table; regional rates; tool token charges", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current public API prices include Sonnet 5.5 at USD 2/M input and USD 10/M output, while model choice, tokens and features change usage cost." }, { "id": "swissgpt:swissgpt:review2-product", "productId": "swissgpt", "kind": "vendor-claimed", "url": "https://alpineai.swiss/produkt/", "title": "AlpineAI product and FAQ", "locator": "Integrations; Assistants & Agents; Operations & Licences", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The product page assigns Standard/Premium to assistants, not autonomous agents; it explicitly assigns custom integrations to Enterprise." }, { "id": "swissgpt:swissgpt:review2-api-access", "productId": "swissgpt", "kind": "documented", "url": "https://platform.prod.alpineai.ch/", "title": "AlpineAI API platform", "locator": "Authentication landing page; limited access notice", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public API portal redirects to authentication and states that access is limited with gradual account activation; no authenticated endpoint/entitlement documentation was accessed." }, { "id": "claude:cl-export-user", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9450526-export-your-claude-data", "title": "Export your Claude data", "locator": "Team/Enterprise owner enablement; contents; 24-hour link", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Organization members can export their own chats when enabled, without uploaded-file contents; exports are web/Desktop only." }, { "id": "claude:cl-google-addon", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/16951679-use-claude-in-google-docs-sheets-and-slides", "title": "Use Claude in Google Docs, Sheets, and Slides", "locator": "Beta eligibility; native extension; approvals; data retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A native Google Workspace sidebar beta supports Team/Enterprise, separate from connectors; edits require approval by default and extension data does not inherit organization retention." }, { "id": "claude:claude:image-generation-boundary-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9002504-can-claude-produce-images", "title": "Can Claude produce images?", "locator": "Native image generation versus HTML/SVG custom visuals; HTTP 200, body SHA256 4d918af1acc08fe9d2c1ea21ae840029c1c9109acad12cb2eaeeb8b8daab4da9", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The vendor explicitly says Claude does not generate photos or illustrations like image-generation tools. HTML/SVG diagrams, charts and interactive visuals are a separate beta web/desktop capability; uploaded-image analysis is also separate." }, { "id": "claude:cl-artifacts-admin", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/16994751-artifacts-admin-guide-for-team-and-enterprise-plans", "title": "Artifacts admin guide for Team and Enterprise plans", "locator": "Templates; October defaults; standalone Design closure; data handling", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins control artifact templates, while standalone Claude Design closes 2026-12-14 and in-Claude design continues." }, { "id": "claude:claude:display-languages-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language", "title": "Claude display-language settings", "locator": "Supported Languages and On Web and Desktop; HTTP 200, body SHA256 9a6fd87cbba7b558c9972e24b7bcd94249d6cb04003eea26541794f93dbae61b", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Claude documents English, French, German, Italian, Hindi, Indonesian, Japanese, Korean, Brazilian Portuguese and Latin American/Spain Spanish interfaces on web and desktop. Voice language is a separate setting." }, { "id": "claude:cl-sso", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13132885-set-up-single-sign-on-sso", "title": "Set up single sign-on", "locator": "Team/Enterprise eligibility; IdP; owner roles; provisioning", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SSO and JIT are available to Team/Enterprise with owner configuration and verified domains." }, { "id": "claude:cl-provision", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13133195-set-up-jit-or-scim-provisioning", "title": "Set up JIT or SCIM provisioning", "locator": "Plan eligibility; provisioning matrix; group mapping", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Team supports JIT but not SCIM; Enterprise SCIM synchronizes membership and role/seat mappings with documented removal differences." }, { "id": "claude:cl-model-control", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "title": "Manage model access for your organization", "locator": "Organization and custom-role ceilings; Haiku exception; coverage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise controls model/effort access by organization and custom role, while Haiku cannot be disabled and coverage has named exceptions." }, { "id": "claude:cl-analytics", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12883420-view-usage-analytics-for-team-and-enterprise-plans", "title": "View usage analytics for Team and Enterprise plans", "locator": "Roles; product/model/user data; CSV exports", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins have plan-scoped adoption and spend views, including per-user/model CSVs and separate seat-based overage reporting." }, { "id": "claude:cl-audit", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9970975-access-audit-logs", "title": "Access audit logs", "locator": "Enterprise export; 180 days; fields; content exclusion; CMEK", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Enterprise audit export covers 180 days of metadata, excludes prompt content and has a CMEK export limitation with a Compliance API alternative." }, { "id": "claude:cl-compliance-partners", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15167101-get-started-with-claude-compliance-api-integrations", "title": "Get started with Claude Compliance API integrations", "locator": "Security, archive and eDiscovery partners", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The documentation lists partner compliance/eDiscovery/monitoring integrations; each integration needs separate scope and behavior verification." }, { "id": "claude:cl-compliance-partners-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15167101-get-started-with-claude-compliance-api-integrations", "title": "Get started with Claude Compliance API integrations", "locator": "Eligibility and Enterprise activation; monitoring/DLP partners", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Compliance integrations are Primary-Owner-enabled; Claude Platform has a separate scope and this is not a Team entitlement or proof of inline redaction." }, { "id": "claude:cl-servers", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/7996890-where-are-your-servers-located-do-you-host-your-models-on-eu-servers", "title": "Where are your servers located? Do you host your models on EU servers?", "locator": "Commercial global routing; US storage; internal processing", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Commercial documentation says data is stored in the US, inference can route globally and internal support/safety processes can occur in affiliate countries." }, { "id": "claude:cl-us-only", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15422948-enable-us-only-inference-for-your-organization", "title": "Enable US-only inference for your organization", "locator": "Eligibility; billing; exclusions", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Usage-based Enterprise offers US-only inference at 1.1 times standard rates for applicable newer models, excluding storage and third-party processing." }, { "id": "swissgpt:swissgpt:secrecy", "productId": "swissgpt", "kind": "documented", "url": "https://alpineai.swiss/wp-content/uploads/2026/03/AlpineAI_Zusatzvereinbarung_Geheimnisdaten.2025-03-30-1.pdf", "title": "AlpineAI supplementary agreement for secret data", "locator": "Printed version 30 March 2026; section 3 on both pages", "sourceDate": "2026-03-30", "retrievedAt": "2026-10-21", "finding": "When signed for legally secret data, requires Swiss plaintext services, restricted access and zero prompt/response retention for AI API services." }, { "id": "swissgpt:swissgpt:review2-security", "productId": "swissgpt", "kind": "vendor-claimed", "url": "https://alpineai.swiss/sicherheit/", "title": "AlpineAI security and compliance", "locator": "Certified infrastructure; FAQ on storage and processing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Security page describes RIZ application hosting and Green/RZO inference as colocation on AlpineAI-owned/operated hardware, without logical access by site operators. This is a vendor infrastructure disclosure, not an updated DPA schedule." }, { "id": "swissgpt:swissgpt:review2-dpa", "productId": "swissgpt", "kind": "documented", "url": "https://alpineai.swiss/wp-content/uploads/2026/07/AlpineAI-AVV_zu_GTC_2026-07-10.pdf", "title": "AlpineAI data processing agreement", "locator": "Annex 3 page 7, dated 10 July 2026; section 1.5 and 7.3", "sourceDate": "2026-07-10", "retrievedAt": "2026-10-21", "finding": "Re-retrieved July 10 Annex 3 lists RIZ hosting/support and Green pure colocation with no logical data access, plus CH/EU/US operational suppliers; RZO is not listed. No newer public schedule or RZO approval was retrieved." }, { "id": "claude:cl-dpa", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/legal/data-processing-addendum", "title": "Data Processing Addendum", "locator": "B.7; C; E/F; H; SCC/Swiss schedules", "sourceDate": "2025-02-24", "retrievedAt": "2026-10-21", "finding": "The DPA covers confidential processing, subprocessors, audit access, security and post-termination return/deletion with transfer schedules." }, { "id": "claude:cl-terms", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/legal/commercial-terms", "title": "Commercial Terms of Service", "locator": "Customer content; confidentiality; contracting party; fees", "sourceDate": "2025-06-17", "retrievedAt": "2026-10-21", "finding": "Commercial terms prohibit model training on customer content, define EEA/Swiss/UK Irish contracting and provide confidentiality and commercial-use restrictions." }, { "id": "claude:cl-training", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/7996868-is-my-data-used-for-model-training", "title": "Is my data used for model training?", "locator": "Commercial default; feedback; disable feedback", "sourceDate": "2026-08-18", "retrievedAt": "2026-10-21", "finding": "Commercial content is not used for training by default; explicit feedback can be used and retained up to five years, with owner controls." }, { "id": "claude:cl-covered-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15425695-covered-models", "title": "Covered Models", "locator": "Default retention; temporary eligible Fable exception; EFS", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-21", "finding": "Covered Models have default minimum retention, with a separate limited agreement-based Fable ZDR exception for eligible internal-business applications." }, { "id": "claude:cl-covered-routes-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15425996-data-retention-practices-for-covered-models", "title": "Data retention practices for Covered Models", "locator": "ZDR configurations; eligible notices; cloud-provider storage; hosted Chat/Cowork", "sourceDate": "2026-09-05", "retrievedAt": "2026-10-21", "finding": "The updated guide excludes notified exception customers from the standard ZDR-transition instructions and says hosted Enterprise Chat/Cowork already use standard retention." }, { "id": "claude:cl-retention-r2", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data", "title": "How long do you store organization data?", "locator": "Saved commercial chats; deletion; safety and feedback exceptions", "sourceDate": "2026-07-01", "retrievedAt": "2026-10-21", "finding": "Commercial saved-chat retention differs from API retention; backend deletion normally takes up to 30 days and safety/legal/feedback exceptions remain." }, { "id": "claude:cl-retention-admin-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10440198-configure-custom-data-retention-controls-for-enterprise-plans", "title": "Configure custom data retention controls for Enterprise plans", "locator": "Project precedence; daily deletion process; role and feature limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current English guidance schedules over-age content on save and deletes through a daily background process, preserving project precedence and feature exclusions." }, { "id": "claude:cl-gov", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/9519291-what-is-anthropic-s-policy-for-handling-governmental-requests-for-user-information", "title": "Government requests for user information", "locator": "Valid process; challenge; customer notice; exceptions", "sourceDate": "2026-03-16", "retrievedAt": "2026-10-21", "finding": "Anthropic documents valid-process review, rejection of deficient requests, notice exceptions and generally directing enterprise requests to the customer." }, { "id": "claude:cl-trust-route", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/subprocessors", "title": "Anthropic subprocessor list access route", "locator": "DPA Schedule 4 link; redirect to trust.anthropic.com/subprocessors", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The public list URL redirects to a trust portal that returned no extractable entries in this research; countries and revision remain unverified." }, { "id": "swissgpt:swissgpt:imprint", "productId": "swissgpt", "kind": "documented", "url": "https://alpineai.swiss/impressum/", "title": "AlpineAI imprint", "locator": "Address", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Identifies AlpineAI AG at Obere Strasse 22b in Davos, Switzerland." }, { "id": "claude:cl-ai-act", "productId": "claude", "kind": "vendor-claimed", "url": "https://www.anthropic.com/claude-fable-and-mythos-5-1", "title": "Introducing Claude Fable 5.1 and Claude Mythos 5.1", "locator": "Compliance with the EU AI Act", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The provider announcement describes transparency-code signing, watermarking for later models and a restricted-preview detection API; this is not a deployer compliance verdict." }, { "id": "claude:claude:commercial-certifications-20261026", "productId": "claude", "kind": "vendor-claimed", "url": "https://privacy.claude.com/en/articles/10015870-what-certifications-has-anthropic-obtained", "title": "Anthropic commercial compliance credentials", "locator": "Commercial-products applicability and credential list; HTTP 200, body SHA256 d44ecb66e9cf7636e39a9b9da3c61cc6513dfca890e68fcdaa1bc7051f310335", "sourceDate": "2026-03-16", "retrievedAt": "2026-10-26", "finding": "The commercial privacy page claims ISO 27001:2022, ISO/IEC 42001:2023 and SOC 2 Type I/II. Copies are request-gated; issuer, certificate/report scope, period and validity were not inspected." }, { "id": "claude:cl-dpa-20261026", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/legal/data-processing-addendum", "title": "Data Processing Addendum", "locator": "B.7; C; E/F; H; SCC/Swiss schedules; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c11e0d2d380f6155e900d4357d2a154e85cd0b38db427ca11e5048e02c375218 on 2026-10-26", "sourceDate": "2025-02-24", "retrievedAt": "2026-10-26", "finding": "The DPA covers confidential processing, subprocessors, audit access, security and post-termination return/deletion with transfer schedules." }, { "id": "swissgpt:swissgpt:security", "productId": "swissgpt", "kind": "vendor-claimed", "url": "https://alpineai.swiss/sicherheit/", "title": "AlpineAI security and compliance", "locator": "Infrastructure; isolation; encryption; security FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Separates RIZ application hosting from Green and RZO inference and describes encryption, access restrictions and external-search opt-in." }, { "id": "claude:cl-cmek", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15505325-what-are-customer-managed-encryption-keys-cmek", "title": "What are customer-managed encryption keys?", "locator": "Eligibility; customer KMS; scope", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Eligible Enterprise organizations can use customer AWS/GCP/Azure master keys for certain chats, projects and files, with feature limitations." }, { "id": "claude:cl-ip", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13200993-restrict-access-to-claude-with-ip-allowlisting", "title": "Restrict access to Claude with IP allowlisting", "locator": "Enterprise eligibility; coverage; external sharing exception", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise supports source-IP CIDR restrictions configured through support; externally shared artifacts can remain outside that restriction." }, { "id": "claude:cl-covered-review", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15425996-data-retention-practices-for-covered-models", "title": "Data retention practices for Covered Models", "locator": "Human review; 30 days; affected ZDR configurations", "sourceDate": "2026-09-05", "retrievedAt": "2026-10-21", "finding": "Controlled reviewers may inspect safety-flagged retained data, with logged access; normal chat/Cowork already use standard retention." }, { "id": "swissgpt:swissgpt:public-pricing", "productId": "swissgpt", "kind": "documented", "url": "https://alpineai.swiss/behoerden/", "title": "AlpineAI authorities and institutions", "locator": "Prices; pricing-toggle applyMode(monthly/yearly) and billing labels in delivered HTML", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Monthly billing is CHF 79 Standard or CHF 89 Premium per user; annual billing displays CHF 74 or CHF 80 per month; Enterprise is quoted from 10 licences." }, { "id": "swissgpt:swissgpt:health-pricing", "productId": "swissgpt", "kind": "documented", "url": "https://alpineai.swiss/gesundheitswesen/", "title": "AlpineAI healthcare", "locator": "Prices; pricing-toggle applyMode(monthly/yearly) and billing labels in delivered HTML", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Healthcare monthly billing is CHF 89 Standard or CHF 99 Premium per user; annual billing displays CHF 80 or CHF 90 per month." }, { "id": "claude:fx-20261020", "productId": "claude", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB euro reference historical rates", "locator": "Cube time=2026-10-20; USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Directly retrieved ECB XML gives EUR 1 = USD 1.1215 = CHF 0.9237." }, { "id": "claude:cl-consumption", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/14782391-claude-enterprise-consumption-guide", "title": "Claude Enterprise consumption guide", "locator": "Model/effort recommendations; defaults; limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The guide recommends Sonnet for routine/high-volume work and lower effort, while administrators configure the actual default and usage controls." }, { "id": "swissgpt:swissgpt:ecb-fx", "productId": "swissgpt", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB euro foreign exchange reference rates, 20 October 2026", "locator": "Cube time=\"2026-10-20\": USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "ECB records EUR 1 = USD 1.1215 and CHF 0.9237 on 20 October 2026; derived USD to EUR is 1/1.1215 and CHF to EUR is 1/0.9237." }, { "id": "claude:cl-export-org-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13346720-export-your-organization-s-data", "title": "Export your organization data", "locator": "Primary owner; scope; deleted items; link expiry; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 57af2f5ad8f732b35209851f2ba150423ac16e9d6a5c59718d6b0dd9ef672cae on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Team/Enterprise Primary Owners can export organization conversation/user data; deleted content is excluded and links expire in 24 hours." }, { "id": "claude:cl-export-user-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9450526-export-your-claude-data", "title": "Export your Claude data", "locator": "Team/Enterprise owner enablement; contents; 24-hour link; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 5fe1cfd761095719efd95b5bc63049b1ceed6ddc3ed081373247053022153bfc on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Organization members can export their own chats when enabled, without uploaded-file contents; exports are web/Desktop only." }, { "id": "claude:cl-compliance-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13015708-access-the-compliance-api", "title": "Access the Compliance API", "locator": "Eligibility; primary-owner activation; event/chat/file data; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f641744bc193c80154bdb21a45e3c0527566f256728552432047c12936b79225 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise Compliance API exposes events, chats and file content with primary-owner activation and scoped organization keys." }, { "id": "claude:claude:regional-presence-20261026", "productId": "claude", "kind": "vendor-claimed", "url": "https://www.anthropic.com/news/new-offices-in-paris-and-munich-expand-european-presence", "title": "Anthropic European office announcement", "locator": "November 7, 2025 announcement, Zurich and planned Munich offices; HTTP 200, body SHA256 f73fca94192490d5216bd82ba233110af7093cfb2d08e3848eb79d3c055eea72", "sourceDate": "2025-11-07", "retrievedAt": "2026-10-26", "finding": "The dated company announcement identifies an existing Zurich office and plans for Munich and Paris. It does not establish current staffing, a Swiss contracting entity or guaranteed local-language support." }, { "id": "claude:cl-status-20261026", "productId": "claude", "kind": "documented", "url": "https://status.claude.com/", "title": "Claude Status", "locator": "Component health; incident history; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 dabd165cf98d3b64e94051b42876be9d30ed1383af03d4c1a201674b97acb34e on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Claude publishes separate hosted-product components and an incident history without providing a scoped contractual SLA in this page." } ] }