{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "claude-vs-open-webui", "canonicalUrl": "https://onaihq.com/compare/agents/claude-vs-open-webui/", "markdownUrl": "https://onaihq.com/compare/agents/claude-vs-open-webui/index.md", "dataUrl": "https://onaihq.com/compare/agents/claude-vs-open-webui/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "claude", "name": "Claude Team / Enterprise", "website": "https://claude.com/enterprise", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/claude/", "lifecycle": { "status": "sunset", "note": "Standalone Claude Design at claude.ai/design is scheduled to close on December 14, 2026; design creation continues inside Claude Artifacts.", "scope": "Only standalone Claude Design at claude.ai/design. This is not a sunset of Claude Team or Enterprise chat, Cowork or in-Claude Design.", "continuation": "Claude Artifacts Design inside Claude; the admin guide describes existing Design projects appearing there.", "announcementDate": null, "serviceEndDate": "2026-12-14", "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-artifacts-admin" ] }, "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" }, { "id": "claude-design-standalone", "name": "Standalone Claude Design at claude.ai/design, scoped lifecycle only", "type": "web-app" }, { "id": "claude-google-addon", "name": "Claude native Google Workspace sidebar beta", "type": "suite-addin" } ], "sourcedClaimCount": 50, "statedByVendorCount": 0, "crossCheckedClaimCount": 50, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" }, { "id": "open-webui", "name": "Open WebUI", "website": "https://openwebui.com", "repository": "https://github.com/open-webui/open-webui", "pageUrl": "https://onaihq.com/compare/agents/products/open-webui/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" }, { "id": "desktop", "name": "Open WebUI Desktop native distribution (Early Alpha)", "type": "desktop" } ], "sourcedClaimCount": 47, "statedByVendorCount": 0, "crossCheckedClaimCount": 47, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 46, "sharedSourcedCriteria": 46, "crossCheckedCriteriaByProduct": { "claude": 50, "open-webui": 47 }, "sourcedOnlyCriteriaByProduct": { "claude": 0, "open-webui": 0 }, "sourcedCriteriaByProduct": { "claude": 50, "open-webui": 47 }, "crossCheckedCriterionRows": 51, "sourcedOnlyCriterionRows": 0, "sourcedCriterionRows": 51, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team and Enterprise offer Anthropic model families with seat-specific Fable billing and visible safety fallback; organization controls can restrict the picker.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Hosted commercial Chat documentation checked 2026-10-26", "plan": "Team Standard/Premium; current usage-based Enterprise; legacy seat-based Enterprise only where explicitly identified", "addOns": [ "Usage credits for Fable on Team Standard and legacy Enterprise Standard; consumption billed separately on current Enterprise" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "The commercial plan table includes Anthropic Fable, Opus, Sonnet and Haiku families; this is a single-provider hosted chat catalogue.", "evidenceIds": [ "claude:cl-pricing-20261026" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "The current selector/context guides list Haiku 5.5, Sonnet 5.5, Opus 5.5 and Fable 5.1, plus older choices. Pricing includes the Opus/Sonnet/Haiku families on Team and Enterprise. Fable 5/5.1 use paid credits on Team Standard and legacy Enterprise Standard, a capped included share on Premium, and API-rate consumption on current Enterprise. Admin restrictions can remove access; no authenticated tenant picker was observed.", "evidenceIds": [ "claude:cl-model-menu-r2-20261026", "claude:cl-context-plans-r2-20261026", "claude:cl-pricing-20261026", "claude:claude:fable-plan-20261026" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "partial", "answer": "Users select a chat model and effort from the menu; changes apply to the next response. Enterprise model controls may restrict choices. Office and Cowork defaults are scoped separately.", "evidenceIds": [ "claude:cl-model-menu-r2-20261026", "claude:cl-model-control-20261026" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Fable 5/5.1 safety fallback is enabled by default and may rerun a flagged request on an Opus model in the same chat. A visible notice and responding-model label disclose the switch, and users can disable it. General task-complexity routing is not established.", "evidenceIds": [ "claude:claude:transparent-fallback-20261026", "claude:claude:fable-plan-20261026" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "The chat attachment guide documents images/PDF/documents; exact per-model modality and paid-seat compatibility remains unverified.", "evidenceIds": [ "claude:cl-upload-r2-20261026" ] } ], "limitations": [ "current_models: The current selector/context guides list Haiku 5.5, Sonnet 5.5, Opus 5.5 and Fable 5.1, plus older choices. Pricing includes the Opus/Sonnet/Haiku families on Team and Enterprise. Fable 5/5.1 use paid credits on Team Standard and legacy Enterprise Standard, a capped included share on Premium, and API-rate consumption on current Enterprise. Admin restrictions can remove access; no authenticated tenant picker was observed.", "user_choice: Users select a chat model and effort from the menu; changes apply to the next response. Enterprise model controls may restrict choices. Office and Cowork defaults are scoped separately.", "auto_routing: Fable 5/5.1 safety fallback is enabled by default and may rerun a flagged request on an Opus model in the same chat. A visible notice and responding-model label disclose the switch, and users can disable it. General task-complexity routing is not established.", "multimodal_input: The chat attachment guide documents images/PDF/documents; exact per-model modality and paid-seat compatibility remains unverified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-model-menu-r2-20261026", "claude:cl-context-plans-r2-20261026", "claude:cl-upload-r2-20261026", "claude:cl-pricing-20261026", "claude:claude:fable-plan-20261026", "claude:cl-model-control-20261026", "claude:claude:transparent-fallback-20261026" ] }, { "productId": "open-webui", "claimId": "open-webui:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Customers connect local servers and cloud model endpoints and choose models in chat. The available catalog depends on their endpoints and credentials.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "partial", "answer": "Documented routes include OpenAI, Anthropic, Azure OpenAI, Mistral, DeepSeek and gateways such as OpenRouter; models must be enabled in the connected account. No endpoint was exercised.", "evidenceIds": [ "open-webui:open-webui:provider", "open-webui:open-webui:compat" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "unknown", "answer": "current_models: Which current models are selectable on this plan? The provider guide contains example model names rather than an observed current endpoint catalog. Automatic routing and a current per-model modality matrix were not verified.", "evidenceIds": [] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Users select connected models in the chat selector and can compare several models.", "evidenceIds": [ "open-webui:open-webui:provider" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "unknown", "answer": "auto_routing: Does the product route between models automatically, and is the chosen model shown? The provider guide contains example model names rather than an observed current endpoint catalog. Automatic routing and a current per-model modality matrix were not verified.", "evidenceIds": [] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Vision and file context depend on the chosen model and configured extraction. No model-by-model audio/image acceptance matrix or fixture run was established.", "evidenceIds": [ "open-webui:open-webui:rag", "open-webui:open-webui:extraction" ] } ], "limitations": [ "providers: Documented routes include OpenAI, Anthropic, Azure OpenAI, Mistral, DeepSeek and gateways such as OpenRouter; models must be enabled in the connected account. No endpoint was exercised.", "current_models: Which current models are selectable on this plan? The provider guide contains example model names rather than an observed current endpoint catalog. Automatic routing and a current per-model modality matrix were not verified.", "auto_routing: Does the product route between models automatically, and is the chosen model shown? The provider guide contains example model names rather than an observed current endpoint catalog. Automatic routing and a current per-model modality matrix were not verified.", "multimodal_input: Vision and file context depend on the chosen model and configured extraction. No model-by-model audio/image acceptance matrix or fixture run was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:provider", "open-webui:open-webui:compat", "open-webui:open-webui:rag", "open-webui:open-webui:extraction" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Release notes and scoped retirement notices exist; comparative lag and pinning remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? Unverified after checking release notes and Haiku notice; three provider/product release-date pairs and persistent enterprise model pinning not verified.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Claude publishes dated model and product release notes.", "evidenceIds": [ "claude:cl-release" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "partial", "answer": "Haiku 4.5 consumer removal has October 15-to-29 notice, explicitly excluding Team/Enterprise. A general commercial-model notice period was not established.", "evidenceIds": [ "claude:cl-haiku-notice" ] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "Can an admin keep an older model version? Unverified after checking release notes and Haiku notice; three provider/product release-date pairs and persistent enterprise model pinning not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: release_lag_days, version_pinning.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-release", "claude:cl-haiku-notice" ] }, { "productId": "open-webui", "claimId": "open-webui:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated upstream releases are public. A measured three-release availability lag and model retirement notice remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "release_lag_days: What was the lag for each of the last three major releases, per provider? No matched dates for the last three major provider releases and endpoint availability were collected; no binding model-removal notice period was found in the release and provider guides.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "partial", "answer": "GitHub release notes are dated and sometimes mention model/protocol changes; they are not a complete provider model availability timeline.", "evidenceIds": [ "open-webui:open-webui:releases" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "deprecation_notice: How much notice is given before a model is removed? No matched dates for the last three major provider releases and endpoint availability were collected; no binding model-removal notice period was found in the release and provider guides.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "An admin can list explicit provider model/deployment IDs and keep a chosen local model. Provider removal still controls remote model availability.", "evidenceIds": [ "open-webui:open-webui:openai", "open-webui:open-webui:provider" ] } ], "limitations": [ "release_lag_days: What was the lag for each of the last three major releases, per provider? No matched dates for the last three major provider releases and endpoint availability were collected; no binding model-removal notice period was found in the release and provider guides.", "changelog: GitHub release notes are dated and sometimes mention model/protocol changes; they are not a complete provider model availability timeline.", "deprecation_notice: How much notice is given before a model is removed? No matched dates for the last three major provider releases and endpoint availability were collected; no binding model-removal notice period was found in the release and provider guides.", "version_pinning: An admin can list explicit provider model/deployment IDs and keep a chosen local model. Provider removal still controls remote model availability." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:releases", "open-webui:open-webui:openai", "open-webui:open-webui:provider" ] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Office add-ins advertise customer cloud credentials; that does not establish BYO inference in regular Claude chat.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-office", "claude-web" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Paid Office add-ins; regular Team/Enterprise chat only as an explicit gap", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "unknown", "answer": "Can the customer use its own provider API keys? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "partial", "answer": "Claude for Microsoft 365 advertises Foundry, Bedrock and Gemini Enterprise Agent Platform credentials. Regular Claude chat BYO cloud-account support remains unverified.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "unknown", "answer": "Can an admin add any OpenAI-compatible endpoint? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "unknown", "answer": "Does BYO change the licence price? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "unknown", "answer": "Which features stop working with BYO? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: own_api_keys, custom_endpoint, byo_pricing, byo_restrictions.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office" ] }, { "productId": "open-webui", "claimId": "open-webui:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Customer-held keys, Azure deployments and compatible endpoints are documented. The standard software licence does not include provider usage.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [ "Customer provider accounts or separately operated compatible gateway" ], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "supported", "answer": "Administrators supply customer provider keys in Connections.", "evidenceIds": [ "open-webui:open-webui:openai", "open-webui:open-webui:compat" ] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "supported", "answer": "Azure OpenAI is documented using the customer Azure endpoint, deployment names and API key. Bedrock is also documented through a compatible route; Vertex contract behavior was not separately verified.", "evidenceIds": [ "open-webui:open-webui:openai", "open-webui:open-webui:compat" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "supported", "answer": "Administrators can set an OpenAI-compatible base URL and credentials.", "evidenceIds": [ "open-webui:open-webui:compat" ] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "supported", "answer": "Branding-intact standard use is free; external provider bills and optional Enterprise rights are separate.", "evidenceIds": [ "open-webui:open-webui:enterprise" ] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "partial", "answer": "Compatibility and tools depend on the provider protocol and model. The sources do not promise identical functionality across all BYO endpoints.", "evidenceIds": [ "open-webui:open-webui:compat", "open-webui:open-webui:models" ] } ], "limitations": [ "byo_restrictions: Compatibility and tools depend on the provider protocol and model. The sources do not promise identical functionality across all BYO endpoints." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:openai", "open-webui:open-webui:compat", "open-webui:open-webui:enterprise", "open-webui:open-webui:models" ] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "open-webui", "claimId": "open-webui:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Ollama, llama.cpp and vLLM are documented local inference routes; local retrieval requires local embedding and extraction services.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "supported", "answer": "Chat can use customer-operated Ollama, llama.cpp or vLLM endpoints.", "evidenceIds": [ "open-webui:open-webui:provider" ] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "supported", "answer": "Retrieval can use local embedding models; the offline guide requires these assets to be downloaded before disconnecting.", "evidenceIds": [ "open-webui:open-webui:rag", "open-webui:open-webui:offline" ] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "partial", "answer": "Local chat and RAG are possible. Tool reliability depends on model support, and online search, remote providers or cloud OCR require network access. No parity fixture was run.", "evidenceIds": [ "open-webui:open-webui:offline", "open-webui:open-webui:memory" ] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "unknown", "answer": "vendor_hosted_open_models: Does the vendor host open-weight models in EU/CH? No first-party commitment to vendor-operated open-weight inference in EU or Switzerland was established in the deployment and provider guides.", "evidenceIds": [] } ], "limitations": [ "feature_parity: Local chat and RAG are possible. Tool reliability depends on model support, and online search, remote providers or cloud OCR require network access. No parity fixture was run.", "vendor_hosted_open_models: Does the vendor host open-weight models in EU/CH? No first-party commitment to vendor-operated open-weight inference in EU or Switzerland was established in the deployment and provider guides." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:provider", "open-webui:open-webui:rag", "open-webui:open-webui:offline", "open-webui:open-webui:memory" ] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has model/effort ceilings and ordinary defaults; always-start enforcement is a separate beta with project exceptions.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Enterprise organization/custom-role model access and defaults; Always start with the default model and effort level is beta", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "partial", "answer": "Enterprise organization model/effort ceilings constrain custom roles; Haiku cannot be disabled. Per-source data-binding rules remain unverified.", "evidenceIds": [ "claude:cl-model-control-r2" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? Unverified after checking Claude Team/Enterprise pricing, identity, connector, privacy and release documentation retrieved 2026-10-21; no paid organization or shared fixture.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "partial", "answer": "Enterprise can choose an ordinary organization/role default. The Always start switch is beta, still permits in-chat switching, and does not override remembered choices in existing chat projects. New projects and new project Cowork tasks use the default; unavailable product models fall back to Anthropic's recommendation.", "evidenceIds": [ "claude:cl-default-r2" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Current usage-based Enterprise has no included token allowance or seat usage cap; Team/legacy plans differ.", "evidenceIds": [ "claude:cl-enterprise" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "partial", "answer": "Disabling an enabled Enterprise model can require fallback or explicit switching; default selection is not permission to access a disabled model. Spend-limit enforcement remains separate.", "evidenceIds": [ "claude:cl-model-control-r2" ] } ], "limitations": [ "Beta applies specifically to forced starting model/effort; ordinary model ceilings and defaults are documented separately. Team entitlement is not inferred.", "Existing chat-project selection is an explicit exception. No two-group/model restriction fixture; Chrome/Security and client-version coverage limits still apply." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-model-control-r2", "claude:cl-default-r2", "claude:cl-enterprise" ] }, { "productId": "open-webui", "claimId": "open-webui:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "User/group model grants are documented. Optional custom filters can limit request rates; built-in recurring token/message quotas and monetary budgets remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "New extension/locale findings inspected at v0.12.4 / 33c1978d5bad52a31df75ea55143025dfad18d16; earlier accepted documented facts retained", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Private model grants can be assigned to users and groups. Permissions accumulate, so a second group may grant access.", "evidenceIds": [ "open-webui:open-webui:groups" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "Knowledge attached to a model scopes its retrieval, while user/resource grants control access. This does not establish a hard policy binding each source to an allowed outbound provider.", "evidenceIds": [ "open-webui:open-webui:knowledge", "open-webui:open-webui:privacy" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "The groups guide documents default models per group.", "evidenceIds": [ "open-webui:open-webui:groups" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "An optional official Filter example implements configurable requests per user per minute. It is customer-installed code with process-local counters, not an enabled recurring message/token allowance or monetary budget. No configured deployment was tested.", "evidenceIds": [ "open-webui:open-webui:r4-rate-limit-example", "open-webui:open-webui:r4-filter-implementation" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "partial", "answer": "The optional rate-limit example rejects an inlet request by raising an exception at its per-minute threshold; the inspected backend propagates inlet failures. Distributed enforcement, persistent quota balances and monetary overshoot behavior remain unverified.", "evidenceIds": [ "open-webui:open-webui:r4-rate-limit-example", "open-webui:open-webui:r4-filter-implementation" ] } ], "limitations": [ "data_bound_models: Knowledge attached to a model scopes its retrieval, while user/resource grants control access. This does not establish a hard policy binding each source to an allowed outbound provider.", "user_limits: What per-user message or token limits apply, and are they published? No configured quota or bounded two-user enforcement test was run; budget controls remain in progress on the public roadmap.", "limit_behaviour: What happens when a limit is reached? No configured quota or bounded two-user enforcement test was run; budget controls remain in progress on the public roadmap." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "open-webui:open-webui:groups", "open-webui:open-webui:knowledge", "open-webui:open-webui:privacy", "open-webui:open-webui:r4-rate-limit-example", "open-webui:open-webui:r4-filter-implementation" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat attachments, project knowledge files and code/file tools have separate published limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team/Enterprise Chat attachments and project Files; enabled Chat code/file path only where explicitly named", "addOns": [ "Code execution/file creation must be enabled for XLSX and the computing/file-tool route" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Chat attachments support PDF/DOCX/CSV/TXT/HTML/ODT/RTF/EPUB/JSON and XLSX with code execution; JPEG/PNG/GIF/WebP images. This is not an Office/Cowork format matrix.", "evidenceIds": [ "claude:cl-upload-r2" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "partial", "answer": "Chat Add files/photo attachments:500 MB/file,20/chat, PDF 1000-page maximum. Project Files:30 MB/file. The separate code/file-creation guide specifies30 MB per upload/download in its computing/file-tool path, with a separate larger-PDF processing caveat. A500 MB attachment is not promised to work in that30 MB tool path.", "evidenceIds": [ "claude:cl-upload-r2", "claude:cl-code-files-r2" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "For Chat PDF processing, up to 100 pages receive visual/text analysis;101–1000 pages text only. Scanned-contract OCR accuracy was not tested.", "evidenceIds": [ "claude:cl-upload-r2" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Chat XLSX uploads require code/file creation; its file-tool guide has a30 MB upload/download limit. Formula/table preservation was not fixture-tested.", "evidenceIds": [ "claude:cl-upload-r2", "claude:cl-code-files-r2" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Paid projects switch to search-based RAG near context limits and show an indicator; this does not establish every chat-file reading path.", "evidenceIds": [ "claude:cl-rag" ] } ], "limitations": [ "Limits are assigned to the named UI/repository/tool path rather than treated as conflicting universal maxima. Exact large-attachment transfer into the computing environment remains untested.", "Office/Cowork paths are excluded. No long PDF, scan, formula workbook or PowerPoint fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-upload-r2", "claude:cl-code-files-r2", "claude:cl-rag" ] }, { "productId": "open-webui", "claimId": "open-webui:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Documents can be attached and parsed for RAG or full-context injection. Scans depend on extraction configuration; spreadsheet fidelity was not tested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "partial", "answer": "PDF and common text/Office documents are documented; parser choice controls formats. Temporary browser-only extraction has DOCX limitations.", "evidenceIds": [ "open-webui:open-webui:extraction", "open-webui:open-webui:rag" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "supported", "answer": "Administrators configure maximum document MB, upload count and allowed extensions with RAG_FILE_MAX_SIZE, RAG_FILE_MAX_COUNT and RAG_ALLOWED_FILE_EXTENSIONS; these are instance settings rather than a universal vendor allowance.", "evidenceIds": [ "open-webui:open-webui:env" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "Scanned PDFs can use a configured OCR-capable engine. No scanned fixture was tested.", "evidenceIds": [ "open-webui:open-webui:extraction" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "unknown", "answer": "spreadsheets: Are Excel tables read with structure intact? The shared Excel/formula, scanned contract and long-document fixtures were not uploaded, so structure preservation and observed failures are unknown.", "evidenceIds": [] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "supported", "answer": "Users can select focused chunk retrieval or entire-document context; attached model knowledge has mode-specific behavior described in the guide.", "evidenceIds": [ "open-webui:open-webui:knowledge", "open-webui:open-webui:rag" ] } ], "limitations": [ "formats: PDF and common text/Office documents are documented; parser choice controls formats. Temporary browser-only extraction has DOCX limitations.", "ocr: Scanned PDFs can use a configured OCR-capable engine. No scanned fixture was tested.", "spreadsheets: Are Excel tables read with structure intact? The shared Excel/formula, scanned contract and long-document fixtures were not uploaded, so structure preservation and observed failures are unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:extraction", "open-webui:open-webui:rag", "open-webui:open-webui:env", "open-webui:open-webui:knowledge" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects persist curated knowledge and instructions and support organizational sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Projects retain a knowledge base and instructions for related chats.", "evidenceIds": [ "claude:cl-projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Team/Enterprise share projects with organization members; Enterprise groups can receive shared resources.", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Project files have a 30 MB limit; paid RAG expands effective knowledge capacity, with no fixed total capacity verified.", "evidenceIds": [ "claude:cl-upload", "claude:cl-rag" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "partial", "answer": "Project instructions and knowledge provide persistent task context; binding tools/model into a separately versioned assistant was not fully verified.", "evidenceIds": [ "claude:cl-projects" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups", "claude:cl-upload", "claude:cl-rag" ] }, { "productId": "open-webui", "claimId": "open-webui:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Knowledge bases persist across chats and can attach to a model or conversation, with user/group/public sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Knowledge bases store reusable document collections across chats.", "evidenceIds": [ "open-webui:open-webui:knowledge" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Private knowledge resources can grant read/write access to named users and groups, or be public within the instance.", "evidenceIds": [ "open-webui:open-webui:groups", "open-webui:open-webui:knowledge" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "unknown", "answer": "size_limits: What are the collection limits? No fixed collection capacity was established; limits depend on operator configuration, storage and the selected database.", "evidenceIds": [] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "A model preset can bind one or more knowledge bases.", "evidenceIds": [ "open-webui:open-webui:models", "open-webui:open-webui:knowledge" ] } ], "limitations": [ "size_limits: What are the collection limits? No fixed collection capacity was established; limits depend on operator configuration, storage and the selected database." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:knowledge", "open-webui:open-webui:groups", "open-webui:open-webui:models" ] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "First-party Microsoft/Google connectors and custom MCP provide distinct enterprise-data routes.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "Anthropic-hosted Graph connector covers SharePoint, OneDrive, Outlook and Teams; Claude owner enablement and Entra consent are separate.", "evidenceIds": [ "claude:cl-m365-20261026" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Gmail, Calendar and Drive are documented with owner enablement and user authorization; live Docs/Sheets/Slides are separate connectors.", "evidenceIds": [ "claude:cl-google-20261026" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "Claude Enterprise documents Atlassian Rovo MCP for Jira, Confluence and Teamwork Graph, including organization-managed authorization through Okta. This does not establish a native indexed Confluence connector, universal Team entitlement or observed ACL fidelity.", "evidenceIds": [ "claude:claude:atlassian-enterprise-20261026", "claude:cl-mcp-20261026" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Enterprise docs list GitHub and Slack; Salesforce is a separately approved paid-plan beta in release notes. Box/ServiceNow details remain unverified.", "evidenceIds": [ "claude:cl-enterprise-20261026", "claude:cl-release-20261026" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Remote MCP must be reachable from Anthropic cloud; Desktop-local MCP is separate and unavailable in cloud chat/Cowork. Named file-share/database connectors were not verified.", "evidenceIds": [ "claude:cl-mcp-20261026" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "supported", "answer": "Microsoft connector is Anthropic-hosted; custom MCP may be built/hosted by the customer or a third party.", "evidenceIds": [ "claude:cl-m365-20261026", "claude:cl-mcp-20261026" ] } ], "limitations": [ "atlassian: Claude Enterprise documents Atlassian Rovo MCP for Jira, Confluence and Teamwork Graph, including organization-managed authorization through Okta. This does not establish a native indexed Confluence connector, universal Team entitlement or observed ACL fidelity.", "other_systems: Enterprise docs list GitHub and Slack; Salesforce is a separately approved paid-plan beta in release notes. Box/ServiceNow details remain unverified.", "on_prem_sources: Remote MCP must be reachable from Anthropic cloud; Desktop-local MCP is separate and unavailable in cloud chat/Cowork. Named file-share/database connectors were not verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-m365-20261026", "claude:cl-google-20261026", "claude:cl-enterprise-20261026", "claude:cl-release-20261026", "claude:cl-mcp-20261026", "claude:claude:atlassian-enterprise-20261026" ] }, { "productId": "open-webui", "claimId": "open-webui:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native file pickers and the separately operated official oikb companion provide different connector paths, including oikb Teams and Gmail sync. Source permission preservation remains untested.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [ "Microsoft/Google application registration for native file pickers", "Separately deployed official oikb, Open WebUI 0.9.6+ and a user API key", "Source credentials: Teams tenant/client/secret; Gmail Google credentials and the optional gmail extra" ], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "partial", "answer": "Native OneDrive for Business/SharePoint pickers require delegated application permissions and admin consent. Separately, oikb lists SharePoint and Teams; Teams uses TEAMS_TENANT_ID, TEAMS_CLIENT_ID and TEAMS_CLIENT_SECRET. This is a companion sync path. Outlook, exact Teams consent scopes and source-ACL preservation were not verified.", "evidenceIds": [ "open-webui:open-webui:onedrive", "open-webui:open-webui:sync-connectors-r2" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "partial", "answer": "The native Drive picker imports selected files. Separately, official oikb lists Google Drive and Gmail using GOOGLE_APPLICATION_CREDENTIALS; Gmail has an optional installation extra. Mailbox delegation/consent scope and continuing source-ACL preservation were not tested.", "evidenceIds": [ "open-webui:open-webui:rag", "open-webui:open-webui:sync-connectors-r2" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "Official companion oikb lists Confluence and Jira. Its separate credentials, runtime and source-specific configuration are required; source-permission sync was not verified.", "evidenceIds": [ "open-webui:open-webui:sync" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "oikb lists GitHub, Notion, Slack and S3 among its sources; these are copied-content integrations rather than native per-user live search.", "evidenceIds": [ "open-webui:open-webui:sync" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "supported", "answer": "A local folder can be mirrored using directory sync or the separate oikb tool.", "evidenceIds": [ "open-webui:open-webui:knowledge", "open-webui:open-webui:sync" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "supported", "answer": "Open WebUI documents the native file pickers and maintains the official, separately installed oikb companion. MCP/OpenAPI connectors depend on their own maintainers and credentials.", "evidenceIds": [ "open-webui:open-webui:onedrive", "open-webui:open-webui:rag", "open-webui:open-webui:sync-connectors-r2", "open-webui:open-webui:mcp" ] } ], "limitations": [ "Teams/Gmail are oikb companion connectors, not native per-user live file pickers.", "Operator setup, source credentials and source-specific consent are required; permissions after indexing/revocation were not tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:onedrive", "open-webui:open-webui:sync-connectors-r2", "open-webui:open-webui:rag", "open-webui:open-webui:sync", "open-webui:open-webui:knowledge", "open-webui:open-webui:mcp" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Documented live-source permissions do not replace the required two-user test.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "supported", "answer": "Microsoft and Google connectors use the connected user account permissions.", "evidenceIds": [ "claude:cl-m365", "claude:cl-google" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Microsoft Graph delegated calls check source access; the connector is a proxy without a copied file-content cache.", "evidenceIds": [ "claude:cl-m365" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? Unverified after checking connector security and user docs; no restricted-document or revocation-latency fixture.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Owners control connectors/tools; Microsoft Sites.Selected and a SharePoint site allowlist are explicitly unavailable in this connector.", "evidenceIds": [ "claude:cl-m365-user" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "partial", "answer": "The Microsoft security guide says delegated access respects M365 DLP; exact Purview label exclusion behavior was not tested.", "evidenceIds": [ "claude:cl-m365" ] } ], "limitations": [ "No observed permission assurance or revocation SLA is established. Shared conversation output can reveal retrieved content to recipients." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-m365", "claude:cl-google", "claude:cl-m365-user" ] }, { "productId": "open-webui", "claimId": "open-webui:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Open WebUI knowledge-resource grants are documented. Enforcement of the original enterprise source permissions after copying has not passed the required test.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "unknown", "answer": "source_permissions_respected: Are source permissions enforced per user? No two-user restricted-document, grant/revoke or Purview-label fixture was run. Knowledge-resource ACLs and file-picker consent do not establish continuing source permission enforcement or revocation delay.", "evidenceIds": [] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "partial", "answer": "Open WebUI resource grants govern access to its knowledge bases. Microsoft delegated permission limits the picker at import time; continuing source-system checks for the copied content were not established.", "evidenceIds": [ "open-webui:open-webui:groups", "open-webui:open-webui:onedrive" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "revocation_delay: How quickly does a removed permission take effect? No two-user restricted-document, grant/revoke or Purview-label fixture was run. Knowledge-resource ACLs and file-picker consent do not establish continuing source permission enforcement or revocation delay.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Admins choose knowledge grants and which collections a model uses. Source site/folder/label exclusion and label propagation need connector-specific verification.", "evidenceIds": [ "open-webui:open-webui:knowledge", "open-webui:open-webui:groups" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "sensitivity_labels: Are Microsoft Purview or similar labels respected? No two-user restricted-document, grant/revoke or Purview-label fixture was run. Knowledge-resource ACLs and file-picker consent do not establish continuing source permission enforcement or revocation delay.", "evidenceIds": [] } ], "limitations": [ "source_permissions_respected: Are source permissions enforced per user? No two-user restricted-document, grant/revoke or Purview-label fixture was run. Knowledge-resource ACLs and file-picker consent do not establish continuing source permission enforcement or revocation delay.", "enforcement_point: Open WebUI resource grants govern access to its knowledge bases. Microsoft delegated permission limits the picker at import time; continuing source-system checks for the copied content were not established.", "revocation_delay: How quickly does a removed permission take effect? No two-user restricted-document, grant/revoke or Purview-label fixture was run. Knowledge-resource ACLs and file-picker consent do not establish continuing source permission enforcement or revocation delay.", "admin_scope_controls: Admins choose knowledge grants and which collections a model uses. Source site/folder/label exclusion and label propagation need connector-specific verification.", "sensitivity_labels: Are Microsoft Purview or similar labels respected? No two-user restricted-document, grant/revoke or Purview-label fixture was run. Knowledge-resource ACLs and file-picker consent do not establish continuing source permission enforcement or revocation delay." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:groups", "open-webui:open-webui:onedrive", "open-webui:open-webui:knowledge" ] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft content is fetched on demand; Google project references have a separate sync path.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "partial", "answer": "Microsoft uses on-demand Graph access without caching file content. Google Docs attached to private projects sync from Drive.", "evidenceIds": [ "claude:cl-m365", "claude:cl-google" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "unknown", "answer": "How often does an index refresh? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.", "evidenceIds": [] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "unknown", "answer": "How quickly does a deleted document disappear? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.", "evidenceIds": [] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "unknown", "answer": "Where is indexed content stored? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: sync_interval, deletion_propagation, index_location.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-m365", "claude:cl-google" ] }, { "productId": "open-webui", "claimId": "open-webui:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Uploaded knowledge is copied into an operator-selected index. Manual directory sync or a separate daemon updates it.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "Uploaded documents are parsed and indexed; an experimental external-vector-source mode queries a pre-existing customer index without re-ingestion.", "evidenceIds": [ "open-webui:open-webui:rag", "open-webui:open-webui:knowledge" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "partial", "answer": "Directory sync runs when invoked; oikb offers scheduled/on-demand synchronization. No universal connector interval or SLA applies.", "evidenceIds": [ "open-webui:open-webui:knowledge", "open-webui:open-webui:sync" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Directory sync removes files missing from the local manifest during cleanup. Elapsed propagation time was not measured.", "evidenceIds": [ "open-webui:open-webui:knowledge" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "supported", "answer": "The operator selects the database or external vector source and its deployment location; there is no fixed vendor region for this self-hosted scope.", "evidenceIds": [ "open-webui:open-webui:rag", "open-webui:open-webui:privacy" ] } ], "limitations": [ "sync_interval: Directory sync runs when invoked; oikb offers scheduled/on-demand synchronization. No universal connector interval or SLA applies.", "deletion_propagation: Directory sync removes files missing from the local manifest during cleanup. Elapsed propagation time was not measured." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:rag", "open-webui:open-webui:knowledge", "open-webui:open-webui:sync", "open-webui:open-webui:privacy" ] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Google-source citations are documented; grounding accuracy remains unmeasured.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Google connector answers cite original email/calendar/document sources when available.", "evidenceIds": [ "claude:cl-google" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] } ], "limitations": [ "No observed accuracy or cross-language retrieval ranking." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-google" ] }, { "productId": "open-webui", "claimId": "open-webui:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Citations are documented; citation accuracy and multilingual retrieval outcomes are untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "RAG answers can include source references; chunk metadata may add details such as page numbers.", "evidenceIds": [ "open-webui:open-webui:rag" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "citation_accuracy: Do the cited passages support the answer? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "cross_language: Does a question in one language find documents in another? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "no_answer_behaviour: Does it say when the corpus has no answer? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "observed_accuracy: How many of the question set were answered correctly? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.", "evidenceIds": [] } ], "limitations": [ "citation_accuracy: Do the cited passages support the answer? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.", "cross_language: Does a question in one language find documents in another? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.", "no_answer_behaviour: Does it say when the corpus has no answer? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.", "observed_accuracy: How many of the question set were answered correctly? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:rag" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Improved memory and legacy memory have different Team/Enterprise administration and Cowork behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise improved Settings>Memory experience; legacy Settings>Capabilities memory is separately qualified; project instructions are independent", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Projects have persistent instructions for context and style.", "evidenceIds": [ "claude:cl-projects" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "partial", "answer": "Improved memory: owners enable availability and members opt in; cloud Cowork shares Chat memory, local Cowork does not. Legacy memory is chat-only and unavailable in Cowork.", "evidenceIds": [ "claude:cl-memory-r2" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "partial", "answer": "Improved memory users inspect/delete topics, pause/reset and choose sensitive-topic opt-in. Incognito remains subject to organization export/retention. Legacy settings and summary-memory behavior differ.", "evidenceIds": [ "claude:cl-memory-r2" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "partial", "answer": "Improved memory: Owners/Primary Owners control availability; disabling it deletes existing entries. Legacy Team explicitly lacks org-level memory controls. Improved memory is unavailable under the named HIPAA/public-sector/custom-retention agreements.", "evidenceIds": [ "claude:cl-memory-r2" ] } ], "limitations": [ "Identify experience by Settings>Memory versus legacy Memory under Settings>Capabilities; neither control set is applied universally.", "No organization memory fixture. Current page retains a legacy section for a small number of Team/Enterprise organizations." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-memory-r2" ] }, { "productId": "open-webui", "claimId": "open-webui:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Users can manage persistent memory and admins can disable or group-restrict it.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "partial", "answer": "Model presets provide persistent system instructions and users can save instructions as memory. A separate personal-instructions setting was not inspected here.", "evidenceIds": [ "open-webui:open-webui:models", "open-webui:open-webui:memory" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "User-scoped memories carry facts and preferences between conversations.", "evidenceIds": [ "open-webui:open-webui:memory" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Settings permits adding, editing and deleting memories.", "evidenceIds": [ "open-webui:open-webui:memory" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "supported", "answer": "Global and per-group switches disable memory access and server-side context use.", "evidenceIds": [ "open-webui:open-webui:memory" ] } ], "limitations": [ "custom_instructions: Model presets provide persistent system instructions and users can save instructions as memory. A separate personal-instructions setting was not inspected here." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:models", "open-webui:open-webui:memory" ] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects, skills, plugins and artifacts provide reusable task context; full assistant governance remains partly unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "Projects pair instructions/knowledge; skills and plugins provide reusable task behavior, while custom agent model/tool binding was not fully audited.", "evidenceIds": [ "claude:cl-projects", "claude:cl-academy" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "Enterprise groups/custom roles control plugin access and shared resources; a complete assistant-creator matrix was not verified.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Team/Enterprise projects share with organization members; Enterprise groups can receive projects/skills/plugins.", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "Organization resources and plugins can be shared; a complete internal assistant directory was not inspected.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Skills capture reusable instructions/processes across Office apps; plain prompt-template catalogue behavior was not verified.", "evidenceIds": [ "claude:cl-office" ] } ], "limitations": [ "No HR-policy assistant was built or shared with a test group." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-academy", "claude:cl-groups", "claude:cl-office" ] }, { "productId": "open-webui", "claimId": "open-webui:AGT-01", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Model presets are reusable assistants combining instructions, a base model, knowledge and tools.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "The Models workspace creates presets with instructions, knowledge, tools, skills and parameters.", "evidenceIds": [ "open-webui:open-webui:models" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "supported", "answer": "Workspace permission toggles control who can create resources.", "evidenceIds": [ "open-webui:open-webui:permissions" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Model grants may target users, groups or public instance visibility.", "evidenceIds": [ "open-webui:open-webui:groups", "open-webui:open-webui:models" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "The Models workspace lists available presets and model selectors expose those the user can access.", "evidenceIds": [ "open-webui:open-webui:models" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "supported", "answer": "Workspace prompt permissions cover creating and sharing reusable prompt resources.", "evidenceIds": [ "open-webui:open-webui:permissions" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:models", "open-webui:open-webui:permissions", "open-webui:open-webui:groups" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Claude supports remote and local MCP with different execution and identity boundaries.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Code execution, web search, Research and connector tools are listed for commercial plans.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "partial", "answer": "Custom remote MCP can expose action tools; OpenAPI-specific action configuration was not separately verified.", "evidenceIds": [ "claude:cl-mcp" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Remote MCP works through Anthropic cloud. Desktop-local MCP is a separate local-network mechanism; Cowork/cloud chat cannot use that local configuration.", "evidenceIds": [ "claude:cl-mcp" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Remote connectors can use per-user OAuth or fixed shared request-header credentials; the latter exposes that credential's access to users.", "evidenceIds": [ "claude:cl-mcp" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Owners enable connectors and tools; Microsoft Teams sends require Ask, while other tools have configurable permission behavior.", "evidenceIds": [ "claude:cl-m365", "claude:cl-mcp" ] } ], "limitations": [ "No external-tool call or fixture permission test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-mcp", "claude:cl-m365" ] }, { "productId": "open-webui", "claimId": "open-webui:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native/custom tools and MCP are documented. The optional interactive Tool Permissions approval mode is experimental and off by default; automations and channel replies bypass it.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Current Tools/MCP documentation retrieved 2026-10-21; beta availability qualifies the optional experimental approval mode, not all tool integrations", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [ "Optional separately operated MCP/OpenAPI tool servers or stdio bridge" ], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Knowledge, memory, web and other built-in tool categories are configured per model.", "evidenceIds": [ "open-webui:open-webui:models" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "supported", "answer": "Admins can install Python tools or connect OpenAPI tool servers.", "evidenceIds": [ "open-webui:open-webui:tools" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "The dedicated current guide documents admin-configured Streamable HTTP MCP. Local stdio requires a separately deployed bridge such as mcpo.", "evidenceIds": [ "open-webui:open-webui:mcp", "open-webui:open-webui:tools" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Configured modes include bearer credentials and user OAuth/OAuth 2.1; the resulting access depends on the server and granted scopes.", "evidenceIds": [ "open-webui:open-webui:mcp" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Admins control tool access and may enable experimental Tool Permissions (off by default). Interactive users can select Ask for approval with sequential Allow/Deny prompts; Full access remains the default. Automations and channel replies always use full access. A mandatory policy for every side effect and an external-call boundary fixture were not verified.", "evidenceIds": [ "open-webui:open-webui:approvals-r2", "open-webui:open-webui:groups" ] } ], "limitations": [ "The row uses beta for the experimental approval subfeature; ordinary tool integrations are documented separately.", "Approval is opt-in for interactive chats and is bypassed in automations/channel replies; no mandatory side-effect policy was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:models", "open-webui:open-webui:tools", "open-webui:open-webui:mcp", "open-webui:open-webui:approvals-r2", "open-webui:open-webui:groups" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web search and Research are offered; detailed search-provider geography and group policy remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Commercial plans include web search.", "evidenceIds": [ "claude:cl-pricing-20261026" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "supported", "answer": "An Owner or Primary Owner enables web search for the Team/Enterprise workspace under Organization settings > Capabilities. Members then enable it in chat; the new unified experience can invoke search without a per-chat toggle.", "evidenceIds": [ "claude:claude:web-search-controls-20261026" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Which search provider handles queries, and where? Unverified after checking commercial plan comparison, connector and release docs; current search provider, query location, web-specific citation behavior and full admin toggle matrix not established. Search on 2026-10-26: https://claude.com/pricing, https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork, https://support.claude.com/en/articles/10684626-enable-and-use-web-search. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Commercial plans list Research; no shared-corpus report was run.", "evidenceIds": [ "claude:cl-pricing-20261026" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "The web-search guide documents direct citations and links to the sources used in searched answers. Citation correctness was not fixture-tested.", "evidenceIds": [ "claude:claude:web-search-controls-20261026" ] } ], "limitations": [ "search_provider: Which search provider handles queries, and where? Unverified after checking commercial plan comparison, connector and release docs; current search provider, query location, web-specific citation behavior and full admin toggle matrix not established. Search on 2026-10-26: https://claude.com/pricing, https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork, https://support.claude.com/en/articles/10684626-enable-and-use-web-search. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing-20261026", "claude:claude:web-search-controls-20261026" ] }, { "productId": "open-webui", "claimId": "open-webui:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Search and multi-step page research are documented and require an external search provider or local metasearch deployment.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Admins configure web search and users can enable it in a chat.", "evidenceIds": [ "open-webui:open-webui:web" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "supported", "answer": "Feature permissions grant web search per group; global configuration can turn it off.", "evidenceIds": [ "open-webui:open-webui:permissions", "open-webui:open-webui:web" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "Provider choice includes external search services and self-operated options. The actual provider region and query processing contract depend on the chosen service.", "evidenceIds": [ "open-webui:open-webui:web", "open-webui:open-webui:offline" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "partial", "answer": "Native function calling can perform repeated search and URL fetching. No bounded research-report task was exercised.", "evidenceIds": [ "open-webui:open-webui:agent-search" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Retrieved web sources are exposed as conversation references/citations.", "evidenceIds": [ "open-webui:open-webui:agent-search" ] } ], "limitations": [ "search_provider: Provider choice includes external search services and self-operated options. The actual provider region and query processing contract depend on the chosen service.", "deep_research: Native function calling can perform repeated search and URL fetching. No bounded research-report task was exercised." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:web", "open-webui:open-webui:permissions", "open-webui:open-webui:offline", "open-webui:open-webui:agent-search" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cowork documents scheduled multi-step tasks; external-event triggers remain unverified.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team and Enterprise Cowork; cloud execution in beta", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Cowork turns outcome instructions into multi-step tasks and reusable scheduled work; a separate no-code graph builder was not verified.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "partial", "answer": "Scheduled Cowork tasks run in the cloud with no device online, subject to commercial beta and admin access.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "unknown", "answer": "Can external events start a workflow? Unverified after checking Cowork task/schedule and connector docs; no external-event trigger contract or event fixture.", "evidenceIds": [] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Cowork is aimed at knowledge work with no terminal required.", "evidenceIds": [ "claude:cl-cowork" ] } ], "limitations": [ "Unverified parts: event_triggers.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-cowork" ] }, { "productId": "open-webui", "claimId": "open-webui:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Recurring prompts execute on the operator’s server. Developer extensions can add chains; a business workflow builder was not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "New extension/locale findings inspected at v0.12.4 / 33c1978d5bad52a31df75ea55143025dfad18d16; earlier accepted documented facts retained", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "unknown", "answer": "workflow_builder: Is there a workflow or chain builder? The automation, tool and webhook documentation did not establish a complete business workflow builder or incoming email/form event trigger contract.", "evidenceIds": [] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Automations support hourly/daily/weekly/monthly and RRULE schedules, manual runs, pause and execution history.", "evidenceIds": [ "open-webui:open-webui:automation" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "partial", "answer": "A token-validated channel webhook publishes a message-created event that configured Python Event functions can handle. Developers must supply the downstream workflow logic; an incoming email/form connector or no-code multi-system workflow contract was not established.", "evidenceIds": [ "open-webui:open-webui:r4-incoming-channel-webhook", "open-webui:open-webui:r4-event-dispatch" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "partial", "answer": "Schedules use a user-facing editor; custom Python tools and integrations require technical operators. No general no-code multi-system workflow designer was verified.", "evidenceIds": [ "open-webui:open-webui:automation", "open-webui:open-webui:tools" ] } ], "limitations": [ "workflow_builder: Is there a workflow or chain builder? The automation, tool and webhook documentation did not establish a complete business workflow builder or incoming email/form event trigger contract.", "event_triggers: Can external events start a workflow? The automation, tool and webhook documentation did not establish a complete business workflow builder or incoming email/form event trigger contract.", "builder_audience: Schedules use a user-facing editor; custom Python tools and integrations require technical operators. No general no-code multi-system workflow designer was verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "open-webui:open-webui:automation", "open-webui:open-webui:tools", "open-webui:open-webui:r4-incoming-channel-webhook", "open-webui:open-webui:r4-event-dispatch" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cowork documents multi-step execution; broad action and stop-control behavior remains untested.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "claude-cowork", "claude-connectors" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise Cowork; cloud beta where stated", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Paid Cowork plans and executes multi-step tasks with code, files and browser access where permitted.", "evidenceIds": [ "claude:cl-cowork-20261026" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "The documented task flow includes planning and subtasks; complete tool-step visibility was not independently observed.", "evidenceIds": [ "claude:cl-cowork-20261026" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Microsoft connector has required confirmations for specified email/calendar/Teams actions; this does not establish mandatory confirmation for every Cowork side effect.", "evidenceIds": [ "claude:cl-m365-20261026" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "The paid-plan Cowork safety guide documents user stopping/monitoring of tasks. It does not guarantee that stopping reverses a completed write or cancels every submitted external action.", "evidenceIds": [ "claude:claude:cowork-stop-20261026", "claude:cl-cowork-20261026" ] } ], "limitations": [ "visible_steps: The documented task flow includes planning and subtasks; complete tool-step visibility was not independently observed.", "side_effect_confirmation: Microsoft connector has required confirmations for specified email/calendar/Teams actions; this does not establish mandatory confirmation for every Cowork side effect.", "stop_control: The paid-plan Cowork safety guide documents user stopping/monitoring of tasks. It does not guarantee that stopping reverses a completed write or cancels every submitted external action." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-cowork-20261026", "claude:cl-m365-20261026", "claude:claude:cowork-stop-20261026" ] }, { "productId": "open-webui", "claimId": "open-webui:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native tool calls and optional Open Terminal support agent tasks. Interactive tool approval is experimental and off by default, and never gates scheduled automations or channel replies.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Current Tools/Open Terminal documentation retrieved 2026-10-21; beta availability qualifies optional experimental approvals", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [ "Optional separately deployed Open Terminal; Terminals orchestration is a separate component with unverified pinned licence terms" ], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Tool-capable models can use knowledge and external tools; separately connected Open Terminal adds file and command execution.", "evidenceIds": [ "open-webui:open-webui:models", "open-webui:open-webui:terminal" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "supported", "answer": "Interactive tool calls display their results and, when experimental Ask for approval is enabled, pending/allowed/denied state.", "evidenceIds": [ "open-webui:open-webui:approvals-r2" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Experimental Tool Permissions is disabled by default and users must select Ask for approval. Full access executes immediately; automations and channel replies always bypass approval. The documented control is not a mandatory confirmation policy for every side effect.", "evidenceIds": [ "open-webui:open-webui:approvals-r2" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "In an interactive reply waiting for approval, Stop finalizes the reply and denies pending calls. This is a pending-call control; cancellation of background tasks and effects already executed was not tested.", "evidenceIds": [ "open-webui:open-webui:approvals-r2" ] } ], "limitations": [ "Beta availability refers to optional experimental approvals; the documented native tool mode is separate.", "Automations and channel replies always use full access.", "No gather-documents, draft-summary and propose-email fixture or background cancellation test was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:models", "open-webui:open-webui:terminal", "open-webui:open-webui:approvals-r2" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A public model API and separate compliance/analytics interfaces exist; workspace feature parity is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "partial", "answer": "Claude Platform has a public separately priced model API; this does not establish API access to the same Claude Team/Enterprise assistant conversations.", "evidenceIds": [ "claude:cl-api-prices" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Can documents be loaded through an API? Unverified after checking Claude Platform pricing and commercial Compliance API docs; workspace knowledge ingestion and product MCP-server exposure not verified.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "Enterprise Compliance API covers eligible deployments; automatic parity of model, budget and audit policy with separately purchased API usage was not established.", "evidenceIds": [ "claude:cl-compliance" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Does the product expose itself to other agents over MCP? Unverified after checking Claude Platform pricing and commercial Compliance API docs; workspace knowledge ingestion and product MCP-server exposure not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: knowledge_api, mcp_server.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-api-prices", "claude:cl-compliance" ] }, { "productId": "open-webui", "claimId": "open-webui:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Authenticated APIs cover chat, models and knowledge ingestion; product RBAC applies to API users.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "OpenAI-compatible chat completion and model management endpoints accept API keys or session JWTs.", "evidenceIds": [ "open-webui:open-webui:api" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "supported", "answer": "File upload and knowledge attachment are documented APIs.", "evidenceIds": [ "open-webui:open-webui:api", "open-webui:open-webui:knowledge" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "API users use their account permissions; optional audit capture can log requests. Enforced spend budgets and full API/UI parity were not demonstrated.", "evidenceIds": [ "open-webui:open-webui:api", "open-webui:open-webui:hardening" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "mcp_server: Does the product expose itself to other agents over MCP? No supported native MCP server exposing the whole product was established in the API and MCP-client guides.", "evidenceIds": [] } ], "limitations": [ "api_governance: API users use their account permissions; optional audit capture can log requests. Enforced spend budgets and full API/UI parity were not demonstrated.", "mcp_server: Does the product expose itself to other agents over MCP? No supported native MCP server exposing the whole product was established in the API and MCP-client guides." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:api", "open-webui:open-webui:knowledge", "open-webui:open-webui:hardening" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, native clients and Chrome access are documented, with distinct admin and beta eligibility.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Commercial Claude is available on the web.", "evidenceIds": [ "claude:cl-enterprise" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "Cowork supports macOS and Windows desktop clients on paid plans.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "iOS/Android clients support commercial accounts; SSO mobile login was not tested.", "evidenceIds": [ "claude:cl-cowork", "claude:cl-m365-user" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "partial", "answer": "Claude in Chrome is available with plan/Enterprise admin eligibility.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "partial", "answer": "Team and Enterprise plan comparisons list enterprise desktop deployment; exact MDM packages/policies were not reviewed.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Exports require web/Desktop; cloud Cowork rollout and admin enablement differ from local desktop execution.", "evidenceIds": [ "claude:cl-export-user", "claude:cl-cowork" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-cowork", "claude:cl-m365-user", "claude:cl-pricing", "claude:cl-export-user" ] }, { "productId": "open-webui", "claimId": "open-webui:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The web/PWA client is complemented by a separate native Desktop distribution for macOS, Windows and Linux. Desktop is explicitly Early Alpha; SSO/MDM and cross-client parity were not tested.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web", "desktop" ], "version": "Web/PWA documentation retrieved 2026-10-21; Desktop v0.0.20 / 601137c5dec2967cfe173a6bf071fbbb460852be (released 2026-05-06, labelled Early Alpha)", "plan": "Customer-operated web/PWA plus the separately packaged Open WebUI Desktop distribution; production Quick Start recommends Docker or Python", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [ "Windows", "macOS", "Linux", "iOS (PWA)", "Android (PWA)" ], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" }, { "id": "desktop", "name": "Open WebUI Desktop native distribution (Early Alpha)", "type": "desktop" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "The deployed server supplies the full browser client; Quick Start also links the separate desktop distribution.", "evidenceIds": [ "open-webui:open-webui:desktop-quickstart-r2" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "partial", "answer": "Open WebUI Desktop v0.0.20 provides native macOS (Apple Silicon/Intel), Windows (x64/ARM64) and Linux installers. It can run locally without Docker or connect to an existing server. It is labelled Early Alpha; first launch requires internet. Enterprise SSO and managed rollout were not tested.", "evidenceIds": [ "open-webui:open-webui:desktop-readme-r2", "open-webui:open-webui:desktop-release-r2", "open-webui:open-webui:desktop-quickstart-r2" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "Android browsers and iOS Safari can install the PWA. Native mobile app-store clients and mobile company-SSO/MDM behavior were not verified.", "evidenceIds": [ "open-webui:open-webui:pwa-r2" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "browser_extension: Is there a browser extension or sidebar? No first-party managed MDM/Intune deployment policy or Office/browser sidebar extension was established in the client guide.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "managed_deployment: Can IT deploy and configure clients through MDM? No first-party managed MDM/Intune deployment policy or Office/browser sidebar extension was established in the client guide.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "PWA notifications need the app to remain open. Desktop is Early Alpha and Quick Start recommends Docker/Python for production; no desktop/mobile feature-parity or enterprise SSO matrix was verified.", "evidenceIds": [ "open-webui:open-webui:pwa-r2", "open-webui:open-webui:desktop-readme-r2", "open-webui:open-webui:desktop-quickstart-r2" ] } ], "limitations": [ "Beta availability reflects the Early Alpha desktop distribution; the browser/PWA route is separate.", "Native mobile clients, corporate SSO, MDM/Intune deployment and client parity were not tested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:desktop-quickstart-r2", "open-webui:open-webui:desktop-readme-r2", "open-webui:open-webui:desktop-release-r2", "open-webui:open-webui:pwa-r2" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native Microsoft add-ins and a separate Google Workspace beta have different approval and data paths.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-office", "claude-connectors", "claude-google-addon" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise Office; Outlook beta; Google Workspace native beta", "addOns": [ "Microsoft/Google subscriptions and administrator deployment approval where required" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-google-addon", "name": "Claude native Google Workspace sidebar beta", "type": "suite-addin" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "supported", "answer": "Claude advertises native Excel/PowerPoint/Word add-ins as generally available on paid plans.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "supported", "answer": "Outlook add-in is beta and opens drafts in the native composer for user sending.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "partial", "answer": "Teams read/write is through the separate Microsoft connector; a native Teams app was not established.", "evidenceIds": [ "claude:cl-m365" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "supported", "answer": "Native Google Docs/Sheets/Slides sidebar is beta for Team/Enterprise, installed via Google Marketplace. It edits the open file under the user identity with ask-before-edits by default; connectors are a separate feature.", "evidenceIds": [ "claude:cl-google-addon" ] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Paid Claude or supported cloud credentials are advertised for Office; Google add-in needs a paid supported plan and Marketplace approval. Microsoft source connector needs work-account/Entra consent.", "evidenceIds": [ "claude:cl-office", "claude:cl-google-addon", "claude:cl-m365-user" ] } ], "limitations": [ "No deployment or native-edit fixture. Google extension retains its own local per-file history and does not inherit custom organization retention." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office", "claude:cl-m365", "claude:cl-google-addon", "claude:cl-m365-user" ] }, { "productId": "open-webui", "claimId": "open-webui:WORK-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Office rewriting/review is documented; translation fidelity and glossary controls remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Word add-in advertises tracked revisions, comments and company styles; no proofreading/translation fixture was run.", "evidenceIds": [ "claude:cl-office" ] } ], "limitations": [ "Unverified parts: document_translation, translation_engine, glossaries, formality_and_variants.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office" ] }, { "productId": "open-webui", "claimId": "open-webui:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "AI editing is documented in Notes. Dedicated layout-preserving translation and glossary behavior remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "document_translation: Can whole documents be translated with formatting kept? No DE-to-FR/IT contract translation fixture, de-CH/formality acceptance test, company glossary or layout-preserving translator was verified in the Notes and document guides.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "partial", "answer": "Notes sends rewrite requests to the selected model. A dedicated translation service or whole-document translation workflow was not established.", "evidenceIds": [ "open-webui:open-webui:notes" ] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "glossaries: Are company glossaries supported? No DE-to-FR/IT contract translation fixture, de-CH/formality acceptance test, company glossary or layout-preserving translator was verified in the Notes and document guides.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "formality_and_variants: Can formality and regional variants (de-CH) be set? No DE-to-FR/IT contract translation fixture, de-CH/formality acceptance test, company glossary or layout-preserving translator was verified in the Notes and document guides.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "supported", "answer": "The Notes editor supports AI rewriting and improving selected text.", "evidenceIds": [ "open-webui:open-webui:notes" ] } ], "limitations": [ "document_translation: Can whole documents be translated with formatting kept? No DE-to-FR/IT contract translation fixture, de-CH/formality acceptance test, company glossary or layout-preserving translator was verified in the Notes and document guides.", "translation_engine: Notes sends rewrite requests to the selected model. A dedicated translation service or whole-document translation workflow was not established.", "glossaries: Are company glossaries supported? No DE-to-FR/IT contract translation fixture, de-CH/formality acceptance test, company glossary or layout-preserving translator was verified in the Notes and document guides.", "formality_and_variants: Can formality and regional variants (de-CH) be set? No DE-to-FR/IT contract translation fixture, de-CH/formality acceptance test, company glossary or layout-preserving translator was verified in the Notes and document guides." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:notes" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Claude explicitly excludes native photo/illustration generation; HTML/SVG visuals and uploaded-image analysis are separate capabilities.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Public help checked 2026-10-26", "plan": "Team/Enterprise native Claude web and desktop; third-party image tools excluded", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "unsupported", "answer": "The official image FAQ explicitly says Claude does not generate photos or illustrations like dedicated image-generation tools. Its beta HTML/SVG diagrams/charts are not a native raster image-generation model.", "evidenceIds": [ "claude:claude:image-generation-boundary-20261026" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "unknown", "answer": "Can users edit uploaded images? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "unknown", "answer": "Can admins restrict image generation? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "unknown", "answer": "What usage rights apply to output? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "image_editing: Can users edit uploaded images? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "admin_control: Can admins restrict image generation? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "usage_terms: What usage rights apply to output? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:claude:image-generation-boundary-20261026" ] }, { "productId": "open-webui", "claimId": "open-webui:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Configured image engines generate and edit uploaded images, subject to feature permissions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "supported", "answer": "OpenAI, Gemini, ComfyUI and AUTOMATIC1111 are documented engine routes; exact models are operator-configured.", "evidenceIds": [ "open-webui:open-webui:images" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "The usage guide documents uploaded-image edits and multi-image compositing with an enabled editing engine.", "evidenceIds": [ "open-webui:open-webui:image-usage" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "supported", "answer": "Global image configuration, feature permission and model capability govern availability.", "evidenceIds": [ "open-webui:open-webui:image-usage" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "unknown", "answer": "usage_terms: What usage rights apply to output? Output rights and actual per-image costs depend on the chosen image service and were not established as a single Open WebUI entitlement.", "evidenceIds": [] } ], "limitations": [ "usage_terms: What usage rights apply to output? Output rights and actual per-image costs depend on the chosen image service and were not established as a single Open WebUI entitlement." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:images", "open-webui:open-webui:image-usage" ] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Voice and Office dictation are listed; meeting and dialect details need evidence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Claude for Microsoft 365 advertises dictation in its sidebar.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Can answers be read aloud? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "partial", "answer": "Team/Enterprise feature comparison lists Voice mode; exact client/language/audio-processing scope was not fully verified.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "unknown", "answer": "Are meetings transcribed and summarised? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.", "evidenceIds": [] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: read_aloud, meeting_summaries, swiss_german_speech.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office", "claude:cl-pricing" ] }, { "productId": "open-webui", "claimId": "open-webui:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dictation, read-aloud and voice conversation use configured audio services. Swiss German recognition and a meeting workflow were not tested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Audio configuration supports speech-to-text for prompts.", "evidenceIds": [ "open-webui:open-webui:env" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "supported", "answer": "Standard voice reads replies using the configured TTS engine, including browser options.", "evidenceIds": [ "open-webui:open-webui:voice" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "supported", "answer": "Standard STT/TTS voice mode and separately configured realtime API calls are documented.", "evidenceIds": [ "open-webui:open-webui:voice" ] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "unknown", "answer": "meeting_summaries: Are meetings transcribed and summarised? No meeting-transcription fixture or Swiss German speech evaluation was run. Audio location depends on the chosen browser, local, Azure or other provider engine.", "evidenceIds": [] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "swiss_german_speech: Is Swiss German speech recognised? No meeting-transcription fixture or Swiss German speech evaluation was run. Audio location depends on the chosen browser, local, Azure or other provider engine.", "evidenceIds": [] } ], "limitations": [ "meeting_summaries: Are meetings transcribed and summarised? No meeting-transcription fixture or Swiss German speech evaluation was run. Audio location depends on the chosen browser, local, Azure or other provider engine.", "swiss_german_speech: Is Swiss German speech recognised? No meeting-transcription fixture or Swiss German speech evaluation was run. Audio location depends on the chosen browser, local, Azure or other provider engine." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:env", "open-webui:open-webui:voice" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enabled Chat code/file tools provide sandboxed analysis and Office/PDF output; Team egress defaults are not established by this finding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise Chat code execution, file creation and artifact editing where enabled; excludes native Office and Cowork execution defaults", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Enabled Chat code/file creation runs code in a sandboxed container and can create Python analysis scripts. This does not establish a particular Team egress default.", "evidenceIds": [ "claude:cl-code-files-r2" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "The Chat computing path can create PNG data visualizations; native Office add-in charts are outside this narrowed scope.", "evidenceIds": [ "claude:cl-code-files-r2" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Enabled Chat file creation produces downloadable XLSX/PPTX/DOCX/PDF, subject to the file-tool guide's30 MB upload/download path.", "evidenceIds": [ "claude:cl-code-files-r2" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "partial", "answer": "Docs/Design/Slides artifact templates support editing; template availability differs by type and plan.", "evidenceIds": [ "claude:cl-artifacts-admin" ] } ], "limitations": [ "Narrowed to verified file creation/execution. The guide's conflicting Team default is retained as a named configuration gap, not a claim about an enabled tenant.", "No formula/PPT/PDF output fixture. Separate enabled MCP routes are not controlled by the code-sandbox egress setting." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-code-files-r2", "claude:cl-artifacts-admin" ] }, { "productId": "open-webui", "claimId": "open-webui:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Optional Open Terminal runs analysis code and creates artifacts; Notes provides document editing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [ "Separately operated Open Terminal and document libraries; Enterprise Terminals optional" ], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Open Terminal documents spreadsheet/CSV inspection and code-based data analysis on the separately deployed runtime.", "evidenceIds": [ "open-webui:open-webui:terminal" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "Its data-analysis workflow includes generated charts and report artifacts.", "evidenceIds": [ "open-webui:open-webui:terminal" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "partial", "answer": "The runtime can process Office files and create downloadable files through code and installed packages. Editable DOCX/XLSX/PPTX output was not verified with the shared fixture.", "evidenceIds": [ "open-webui:open-webui:terminal" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Notes offers a rich text and Markdown editor with AI rewrites.", "evidenceIds": [ "open-webui:open-webui:notes" ] } ], "limitations": [ "office_file_output: The runtime can process Office files and create downloadable files through code and installed packages. Editable DOCX/XLSX/PPTX output was not verified with the shared fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:terminal", "open-webui:open-webui:notes" ] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial projects and artifacts support shared work; recipient source boundaries need tests.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "partial", "answer": "Shared project members can see project content and chat within it; a full chat-link audience matrix was not verified.", "evidenceIds": [ "claude:cl-projects" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Team/Enterprise have shared projects; Enterprise groups receive shared projects/skills/plugins.", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unknown", "answer": "Can several people chat together with the AI? Unverified after checking project sharing, group controls and connector security; synchronous group AI chat and cross-group sharing fixture not verified.", "evidenceIds": [] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Microsoft connector guide says shared-chat recipients see the response incorporating tool data; original source authorization does not prove recipient-safe output sharing.", "evidenceIds": [ "claude:cl-m365" ] } ], "limitations": [ "Unverified parts: group_chat.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups", "claude:cl-m365" ] }, { "productId": "open-webui", "claimId": "open-webui:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chats, shared resources and multi-person channels are documented. Recipient source-access boundaries were not tested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Chat sharing is a configurable permission and users can manage shared chats.", "evidenceIds": [ "open-webui:open-webui:permissions", "open-webui:open-webui:export" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "partial", "answer": "Groups organize shared models/knowledge and channels organize collaboration. This is not evidence of separate legal-entity tenancy.", "evidenceIds": [ "open-webui:open-webui:groups", "open-webui:open-webui:channels" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "supported", "answer": "Channels support multiple members and AI participation.", "evidenceIds": [ "open-webui:open-webui:channels" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "unknown", "answer": "share_permission_boundary: Does sharing respect the recipient's access to sources? No colleague-in-another-group chat-sharing fixture was run; transcript sharing may reveal already included content independently of original source access.", "evidenceIds": [] } ], "limitations": [ "team_spaces: Groups organize shared models/knowledge and channels organize collaboration. This is not evidence of separate legal-entity tenancy.", "share_permission_boundary: Does sharing respect the recipient's access to sources? No colleague-in-another-group chat-sharing fixture was run; transcript sharing may reveal already included content independently of original source access." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:permissions", "open-webui:open-webui:export", "open-webui:open-webui:groups", "open-webui:open-webui:channels" ] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web and desktop interface languages include German, French and Italian; UI quality, complete admin localization and WCAG conformance remain unverified.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team and Enterprise using the documented web/desktop language setting", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "The public display-language guide lists German, French and Italian, alongside English, Hindi, Indonesian, Japanese, Korean, Brazilian Portuguese and two Spanish variants, for web and desktop.", "evidenceIds": [ "claude:claude:display-languages-20261026" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "dach_language_quality: Are German, French and Italian UIs complete and natural? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "accessibility_statement: Is there a WCAG conformance statement? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "admin_ui_languages: Is the admin interface available in German? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:claude:display-languages-20261026" ] }, { "productId": "open-webui", "claimId": "open-webui:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "English, German, French and Italian locales are present in the pinned client. Completeness, naturalness and WCAG conformance are unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "New extension/locale findings inspected at v0.12.4 / 33c1978d5bad52a31df75ea55143025dfad18d16; earlier accepted documented facts retained", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "The locale registry includes en-US/en-GB, de-DE, fr-FR and it-IT among other languages.", "evidenceIds": [ "open-webui:open-webui:i18n-pin" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "dach_language_quality: Are German, French and Italian UIs complete and natural? Locale registration is not a UI-quality test. No full German admin-screen walkthrough or WCAG conformance report was reviewed; broader i18n and accessibility remain roadmap topics.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "accessibility_statement: Is there a WCAG conformance statement? Locale registration is not a UI-quality test. No full German admin-screen walkthrough or WCAG conformance report was reviewed; broader i18n and accessibility remain roadmap topics.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "partial", "answer": "The pinned German locale includes Admin Panel, user-management and settings labels. Full admin-screen translation coverage and naturalness were not observed; the public roadmap still lists full internationalization as planned.", "evidenceIds": [ "open-webui:open-webui:r4-german-admin-translations" ] } ], "limitations": [ "dach_language_quality: Are German, French and Italian UIs complete and natural? Locale registration is not a UI-quality test. No full German admin-screen walkthrough or WCAG conformance report was reviewed; broader i18n and accessibility remain roadmap topics.", "accessibility_statement: Is there a WCAG conformance statement? Locale registration is not a UI-quality test. No full German admin-screen walkthrough or WCAG conformance report was reviewed; broader i18n and accessibility remain roadmap topics.", "admin_ui_languages: Is the admin interface available in German? Locale registration is not a UI-quality test. No full German admin-screen walkthrough or WCAG conformance report was reviewed; broader i18n and accessibility remain roadmap topics." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "open-webui:open-webui:i18n-pin", "open-webui:open-webui:r4-german-admin-translations" ] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial SSO and domain controls are documented; exact client MFA/Conditional Access coverage remains open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "partial", "answer": "The SSO/provisioning guides document SAML IdPs including Entra, Okta, Google and others; full OIDC/direct-LDAP matrix was not established.", "evidenceIds": [ "claude:cl-sso", "claude:cl-provision" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "SSO is available on Team and Enterprise.", "evidenceIds": [ "claude:cl-sso" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "unknown", "answer": "Can MFA be enforced? Unverified after checking SSO/provisioning and Microsoft connector security docs; direct MFA policy enforcement and client Conditional Access compatibility not tested.", "evidenceIds": [] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? Unverified after checking SSO/provisioning and Microsoft connector security docs; direct MFA policy enforcement and client Conditional Access compatibility not tested.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "partial", "answer": "SSO requires domain verification; Enterprise account claiming and Team migration differ.", "evidenceIds": [ "claude:cl-sso", "claude:cl-pricing" ] } ], "limitations": [ "Connector token/device policy caveats must not be generalized to Claude SSO itself. No trial login was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-sso", "claude:cl-provision", "claude:cl-pricing" ] }, { "productId": "open-webui", "claimId": "open-webui:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "OAuth/OIDC, trusted-header and directory authentication are documented; standard self-hosting includes configuration access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "OAuth/OIDC includes Microsoft, Google and generic providers; trusted-header proxies and LDAP are documented. Direct SAML was not established.", "evidenceIds": [ "open-webui:open-webui:sso", "open-webui:open-webui:roles" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "The public self-hosted authentication configuration is available under standard use, with no separately listed SSO charge.", "evidenceIds": [ "open-webui:open-webui:sso", "open-webui:open-webui:enterprise" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "supported", "answer": "Admins can enable built-in authenticator-based MFA and choose whether OAuth may bypass it.", "evidenceIds": [ "open-webui:open-webui:mfa" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "partial", "answer": "The privacy guide recommends enforcing MFA, conditional access and device posture at the identity provider. No Entra sign-in fixture was run.", "evidenceIds": [ "open-webui:open-webui:privacy" ] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "domain_capture: Can the company claim its email domain? Email-domain filtering settings do not establish enterprise domain ownership capture; this was not verified.", "evidenceIds": [] } ], "limitations": [ "conditional_access: The privacy guide recommends enforcing MFA, conditional access and device posture at the identity provider. No Entra sign-in fixture was run.", "domain_capture: Can the company claim its email domain? Email-domain filtering settings do not establish enterprise domain ownership capture; this was not verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:sso", "open-webui:open-webui:roles", "open-webui:open-webui:enterprise", "open-webui:open-webui:mfa", "open-webui:open-webui:privacy" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team JIT and Enterprise SCIM have different synchronization and removal behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "SCIM is available on Enterprise and explicitly unavailable on Team.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "partial", "answer": "Enterprise SCIM can synchronize groups; JIT group mappings change role/seat at login and do not synchronize custom-role groups.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "supported", "answer": "Team/Enterprise JIT can provision at first SSO login; unassigned JIT users can retain their seat until manual removal.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "Enterprise SCIM automatically removes users when IdP access is revoked; underlying chat/project ownership and retention were not fixture-tested.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Admins/owners manage standard/premium or current Enterprise access seats; group mappings can assign role/tier on supported plans.", "evidenceIds": [ "claude:cl-provision" ] } ], "limitations": [ "No leaver fixture or asset transfer test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-provision" ] }, { "productId": "open-webui", "claimId": "open-webui:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SCIM and login-time identity groups are documented; content ownership after removing a user needs further verification.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "SCIM bearer-token authentication rechecked at v0.12.4 / 33c1978d5bad52a31df75ea55143025dfad18d16 and current guide on 2026-10-26; other accepted identity facts retain their own cited versions", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "SCIM 2.0 provisions/deactivates users and manages groups when enabled through SCIM_ENABLED and authenticated with the configured SCIM_TOKEN bearer token. The documented configuration does not expose user-selectable token scopes.", "evidenceIds": [ "open-webui:open-webui:r7-scim-bearer-doc", "open-webui:open-webui:r7-scim-bearer-code" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "supported", "answer": "OAuth group management syncs claims at sign-in; SCIM also manages memberships.", "evidenceIds": [ "open-webui:open-webui:sso", "open-webui:open-webui:scim" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "supported", "answer": "OAuth account creation and optional JIT group creation can be enabled.", "evidenceIds": [ "open-webui:open-webui:sso" ] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "SCIM active=false maps ordinary users to pending and disconnects live sessions. Asset transfer and retained shared content were not fixture-tested.", "evidenceIds": [ "open-webui:open-webui:scim" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "partial", "answer": "Administrators control user accounts and roles. Standard use has no paid per-seat licence assignment mechanism to price; Enterprise entitlements were not reviewed.", "evidenceIds": [ "open-webui:open-webui:roles", "open-webui:open-webui:enterprise" ] } ], "limitations": [ "deprovisioning: SCIM active=false maps ordinary users to pending and disconnects live sessions. Asset transfer and retained shared content were not fixture-tested.", "seat_assignment: Administrators control user accounts and roles. Standard use has no paid per-seat licence assignment mechanism to price; Enterprise entitlements were not reviewed.", "No user-selectable token-scope control was established from the current SCIM guide or pinned authentication path." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-25", "evidenceIds": [ "open-webui:open-webui:scim", "open-webui:open-webui:sso", "open-webui:open-webui:roles", "open-webui:open-webui:enterprise", "open-webui:open-webui:r7-scim-bearer-doc", "open-webui:open-webui:r7-scim-bearer-code" ] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise custom roles/groups add granular controls beyond Team owner/admin roles.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Team has Owner/Admin/User; Enterprise also has custom roles and Primary Owner responsibilities.", "evidenceIds": [ "claude:cl-provision", "claude:cl-compliance" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Enterprise groups can be manual or SCIM-synchronized and receive roles/resources.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Enterprise roles control model/effort and plugin access; owners manage connectors, artifacts and egress. A full feature-by-group matrix was not tested.", "evidenceIds": [ "claude:cl-model-control", "claude:cl-groups", "claude:cl-artifacts-admin" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Parent/linked organization identity and compliance are documented, but full subsidiary data-isolation behavior was not verified.", "evidenceIds": [ "claude:cl-compliance" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-provision", "claude:cl-compliance", "claude:cl-groups", "claude:cl-model-control", "claude:cl-artifacts-admin" ] }, { "productId": "open-webui", "claimId": "open-webui:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Roles and additive groups provide feature and resource permissions; separate instances remain the documented stronger trust boundary.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "partial", "answer": "Admin, User and Pending are system roles. Admin access can be reduced by product flags, but a least-privilege delegated-admin role matrix was not established.", "evidenceIds": [ "open-webui:open-webui:roles" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "User/group resource grants and additive feature permissions are documented.", "evidenceIds": [ "open-webui:open-webui:groups" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "supported", "answer": "Permissions cover web search, images, files, model creation, tools, knowledge, memories and other features.", "evidenceIds": [ "open-webui:open-webui:permissions" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Groups can organize departments; the privacy guide recommends separate instances/databases/operators for distinct trust boundaries. A multi-entity commercial contract was not reviewed.", "evidenceIds": [ "open-webui:open-webui:groups", "open-webui:open-webui:privacy" ] } ], "limitations": [ "admin_roles: Admin, User and Pending are system roles. Admin access can be reduced by product flags, but a least-privilege delegated-admin role matrix was not established.", "multi_entity: Groups can organize departments; the privacy guide recommends separate instances/databases/operators for distinct trust boundaries. A multi-entity commercial contract was not reviewed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:roles", "open-webui:open-webui:groups", "open-webui:open-webui:permissions", "open-webui:open-webui:privacy" ] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial analytics expose adoption and spend with plan-specific roles and CSV exports.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Team owners and Enterprise owners/admins have usage analytics; Enterprise admins cannot see Spend.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Product, group, member, model, skill and connector read/write activity are documented; availability varies by billing mode.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "CSV spend reports include user/model token and estimated-spend fields, updated daily, with up to 90-day selectable history.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "unknown", "answer": "Can per-person reporting be limited or pseudonymised? Unverified after checking analytics and role docs; organization-wide pseudonymization/works-council reporting settings not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: privacy_modes.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-analytics" ] }, { "productId": "open-webui", "claimId": "open-webui:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admin analytics provides user/model/group activity and token reports, with API export.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "The dashboard reports messages, chats, token usage and user activity by date range.", "evidenceIds": [ "open-webui:open-webui:analytics" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "User, model and group views are documented. Complete feature/assistant breakdowns were not established.", "evidenceIds": [ "open-webui:open-webui:analytics" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "Analytics API endpoints can be exported into JSON or external BI tooling.", "evidenceIds": [ "open-webui:open-webui:analytics" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Admins can disable analytics and product-level chat access. Pseudonymized reporting was not established; the default user table identifies users.", "evidenceIds": [ "open-webui:open-webui:analytics", "open-webui:open-webui:privacy" ] } ], "limitations": [ "breakdowns: User, model and group views are documented. Complete feature/assistant breakdowns were not established.", "privacy_modes: Admins can disable analytics and product-level chat access. Pseudonymized reporting was not established; the default user table identifies users." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:analytics", "open-webui:open-webui:privacy" ] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has user/group limits, with pooled group budgets in beta.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Enterprise analytics show model/member spend; legacy seat-based reports cover overage only.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "partial", "answer": "Enterprise supports organization/user limits and group per-user limits; shared monthly group budgets are beta.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-groups" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "Docs expose blocked-by-limit behavior and individual/group resolution order; exact overshoot/timing was not tested.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "partial", "answer": "Per-user/model CSVs can inform allocation; a native cost-centre chargeback export was not established.", "evidenceIds": [ "claude:cl-analytics" ] } ], "limitations": [ "No small-budget enforced-stop fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-analytics", "claude:cl-enterprise", "claude:cl-groups" ] }, { "productId": "open-webui", "claimId": "open-webui:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Token usage supports cost estimation; enforced monetary budgets and cost-centre exports remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "partial", "answer": "Analytics exposes provider-reported input/output tokens by user/model/group; billed currency requires multiplying by external provider prices.", "evidenceIds": [ "open-webui:open-webui:analytics" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "unknown", "answer": "budgets: Can budgets be set per user or group? The analytics and roadmap sources were checked. Numeric user/group budgets, block/downgrade behavior and cost-centre chargeback exports were not established; a low-budget test was not run.", "evidenceIds": [] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "unknown", "answer": "budget_enforcement: Does reaching a budget alert, block or downgrade? The analytics and roadmap sources were checked. Numeric user/group budgets, block/downgrade behavior and cost-centre chargeback exports were not established; a low-budget test was not run.", "evidenceIds": [] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "chargeback: Can costs be exported per cost centre? The analytics and roadmap sources were checked. Numeric user/group budgets, block/downgrade behavior and cost-centre chargeback exports were not established; a low-budget test was not run.", "evidenceIds": [] } ], "limitations": [ "cost_visibility: Analytics exposes provider-reported input/output tokens by user/model/group; billed currency requires multiplying by external provider prices.", "budgets: Can budgets be set per user or group? The analytics and roadmap sources were checked. Numeric user/group budgets, block/downgrade behavior and cost-centre chargeback exports were not established; a low-budget test was not run.", "budget_enforcement: Does reaching a budget alert, block or downgrade? The analytics and roadmap sources were checked. Numeric user/group budgets, block/downgrade behavior and cost-centre chargeback exports were not established; a low-budget test was not run.", "chargeback: Can costs be exported per cost centre? The analytics and roadmap sources were checked. Numeric user/group budgets, block/downgrade behavior and cost-centre chargeback exports were not established; a low-budget test was not run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:analytics" ] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise audit metadata and content/compliance exports are distinct.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Enterprise audit events cover member, SSO, configuration, file and conversation metadata; exported fields include actor/device/IP.", "evidenceIds": [ "claude:cl-audit" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "supported", "answer": "Audit export excludes chat titles/content; organization data exports or Compliance API provide eligible content.", "evidenceIds": [ "claude:cl-audit", "claude:cl-compliance" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "Enterprise Compliance API and partner integrations provide event/chat/file access for security tools.", "evidenceIds": [ "claude:cl-compliance", "claude:cl-compliance-partners" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "partial", "answer": "Partner integrations include preservation/eDiscovery workflows; a native legal-hold setting was not verified.", "evidenceIds": [ "claude:cl-compliance-partners" ] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "UI audit export aggregates the past 180 days; its download link lasts 24 hours. API retention/integrity guarantees were not fully inspected.", "evidenceIds": [ "claude:cl-audit" ] } ], "limitations": [ "CMEK disables the UI Export logs route; audit events remain accessible through Compliance API. No export or integrity fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-audit", "claude:cl-compliance", "claude:cl-compliance-partners" ] }, { "productId": "open-webui", "claimId": "open-webui:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Optional request logging can capture metadata or content and stream to operator log infrastructure. It is not a verified immutable compliance archive.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Configured request logging can include authentication and administrative API paths.", "evidenceIds": [ "open-webui:open-webui:hardening" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "supported", "answer": "REQUEST and REQUEST_RESPONSE levels add bodies, subject to path exclusions and a body-size cap; metadata-only capture is also available.", "evidenceIds": [ "open-webui:open-webui:hardening" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "File or stdout output can feed an operator-managed log collector.", "evidenceIds": [ "open-webui:open-webui:hardening" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "ediscovery: Are eDiscovery and legal hold supported? No eDiscovery/legal-hold contract or immutable retention/integrity model was verified.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "File rotation is configurable and operators own log storage and retention. No universal retention period or tamper-evident archive was established.", "evidenceIds": [ "open-webui:open-webui:hardening", "open-webui:open-webui:security" ] } ], "limitations": [ "ediscovery: Are eDiscovery and legal hold supported? No eDiscovery/legal-hold contract or immutable retention/integrity model was verified.", "log_retention: File rotation is configurable and operators own log storage and retention. No universal retention period or tamper-evident archive was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:hardening", "open-webui:open-webui:security" ] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Eligible Enterprise organizations can use Compliance API partner monitoring; native inline PII handling remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-connectors" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Enterprise with Primary-Owner-enabled Compliance API and separately configured partner integration; no Team entitlement", "addOns": [ "Enterprise plan", "Compliance API activation by Primary Owner", "Applicable partner subscription and configuration" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "unknown", "answer": "Is personal data detected in prompts and files? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "unknown", "answer": "Is it redacted, masked, blocked or only warned? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "unknown", "answer": "Can admins add custom patterns or terms? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "Enterprise Compliance API partners offer monitoring/security/DLP integrations after Primary Owner activation. Claude Platform is a separate scope, and these integrations do not prove native inline pre-model redaction.", "evidenceIds": [ "claude:cl-compliance-partners-r2" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "unknown", "answer": "Where does filtering run? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] } ], "limitations": [ "The positive integration statement is Enterprise-only. Team integration support remains unverified.", "No Swiss AHV/IBAN fixture, custom-pattern behavior, pre-model blocking/redaction or filter geography verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-compliance-partners-r2" ] }, { "productId": "open-webui", "claimId": "open-webui:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom request filters provide an extension point for PII policies; a configured detection/redaction product and Swiss fixture result were not established.", "availability": "generally-available", "delivery": "manual-workaround", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "unknown", "answer": "pii_detection: Is personal data detected in prompts and files? The filter framework was reviewed, not a configured PII/DLP deployment. No AHV/IBAN/file fixture, Purview/Netskope connector or default detection coverage was verified.", "evidenceIds": [] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "partial", "answer": "An installed custom Python filter can modify or reject requests before model processing. No built-in AHV/IBAN policy is claimed.", "evidenceIds": [ "open-webui:open-webui:filter" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "partial", "answer": "Custom filter code can implement customer rules; ready-made managed pattern libraries were not verified.", "evidenceIds": [ "open-webui:open-webui:filter" ] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "unknown", "answer": "dlp_integration: Does it integrate with an existing DLP product? The filter framework was reviewed, not a configured PII/DLP deployment. No AHV/IBAN/file fixture, Purview/Netskope connector or default detection coverage was verified.", "evidenceIds": [] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "supported", "answer": "Python filters execute in the customer-operated backend unless their implementation calls an external service.", "evidenceIds": [ "open-webui:open-webui:filter" ] } ], "limitations": [ "pii_detection: Is personal data detected in prompts and files? The filter framework was reviewed, not a configured PII/DLP deployment. No AHV/IBAN/file fixture, Purview/Netskope connector or default detection coverage was verified.", "pii_action: An installed custom Python filter can modify or reject requests before model processing. No built-in AHV/IBAN policy is claimed.", "custom_patterns: Custom filter code can implement customer rules; ready-made managed pattern libraries were not verified.", "dlp_integration: Does it integrate with an existing DLP product? The filter framework was reviewed, not a configured PII/DLP deployment. No AHV/IBAN/file fixture, Purview/Netskope connector or default detection coverage was verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:filter" ] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has feature/model and plugin safeguards; broader policy enforcement remains partly unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "unknown", "answer": "Can admins set organisation-wide instructions? Unverified after checking commercial terms, Enterprise controls and security scanning releases; organization-wide enforced instructions and mandatory AUP acknowledgment not established.", "evidenceIds": [] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? Unverified after checking commercial terms, Enterprise controls and security scanning releases; organization-wide enforced instructions and mandatory AUP acknowledgment not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Enterprise release notes announce skill/plugin security scanning beta; it does not establish a configurable prompt/topic content-filter system.", "evidenceIds": [ "claude:cl-release" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "partial", "answer": "Security/compliance integrations can analyze events; a complete native policy-violation dashboard was not verified.", "evidenceIds": [ "claude:cl-compliance-partners" ] } ], "limitations": [ "Unverified parts: org_instructions, usage_notice.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-release", "claude:cl-compliance-partners" ] }, { "productId": "open-webui", "claimId": "open-webui:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Model defaults, prompts, banners and custom filters can express policy. Recorded acceptance and violation reporting remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "partial", "answer": "Admins can configure model/default system prompts; sources explicitly warn that instructions do not guarantee model behavior.", "evidenceIds": [ "open-webui:open-webui:models", "open-webui:open-webui:env" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "partial", "answer": "Banners can display policy text, but a required recorded acknowledgement was not established.", "evidenceIds": [ "open-webui:open-webui:banners" ] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Operators can install custom request/response filters. Actual policy enforcement depends on that code and configuration.", "evidenceIds": [ "open-webui:open-webui:filter" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "violation_reporting: Are policy hits visible to admins? The models, banner and filter guides did not establish an organization-wide violation dashboard or mandatory acceptable-use acknowledgement.", "evidenceIds": [] } ], "limitations": [ "org_instructions: Admins can configure model/default system prompts; sources explicitly warn that instructions do not guarantee model behavior.", "usage_notice: Banners can display policy text, but a required recorded acknowledgement was not established.", "content_filters: Operators can install custom request/response filters. Actual policy enforcement depends on that code and configuration.", "violation_reporting: Are policy hits visible to admins? The models, banner and filter guides did not establish an organization-wide violation dashboard or mandatory acceptable-use acknowledgement." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:models", "open-webui:open-webui:env", "open-webui:open-webui:banners", "open-webui:open-webui:filter" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial privacy documentation describes US storage and global inference; US-only Enterprise inference is a separate option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "The commercial server-location article specifies US storage for Enterprise/API; exact Team and per-feature chat/file/index mapping was not established.", "evidenceIds": [ "claude:cl-servers" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "Default commercial inference may run in the US, Europe, Asia or Australia; usage-based Enterprise can select US-only inference.", "evidenceIds": [ "claude:cl-servers", "claude:cl-us-only" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? Unverified after checking commercial location and US-only inference guides; no EU/Swiss-only hosting guarantee or backup/log/telemetry country matrix retrieved.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Internal support/safety processing can take place in countries with Anthropic affiliates; the full personnel/country/access map is not enumerated here.", "evidenceIds": [ "claude:cl-servers" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Unverified after checking commercial location and US-only inference guides; no EU/Swiss-only hosting guarantee or backup/log/telemetry country matrix retrieved.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "supported", "answer": "US-only inference is limited to usage-based Enterprise, excludes Team and legacy seat-based Enterprise, and has model-specific 1.1x pricing. It does not control storage or third-party services.", "evidenceIds": [ "claude:cl-us-only" ] } ], "limitations": [ "Do not substitute cloud-provider model availability for residency of the hosted Claude workspace. Design and Google add-in retention have separate rules." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-servers", "claude:cl-us-only" ] }, { "productId": "open-webui", "claimId": "open-webui:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The operator chooses data locations; external services can receive prompts or documents independently of where Open WebUI is hosted.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "supported", "answer": "Chats, files and indexes reside in configured customer storage/database locations. No vendor-chosen region applies to this self-hosted instance.", "evidenceIds": [ "open-webui:open-webui:privacy" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "The selected provider endpoint runs inference; local, private or external endpoints must be scoped separately.", "evidenceIds": [ "open-webui:open-webui:provider", "open-webui:open-webui:privacy" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "partial", "answer": "The operator controls backups and logging locations. A concrete installation and its telemetry/egress were not audited.", "evidenceIds": [ "open-webui:open-webui:privacy" ] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Operators and support recipients with host/database access can read data; there is no reviewed geographic enterprise support-access commitment.", "evidenceIds": [ "open-webui:open-webui:privacy" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "partial", "answer": "An organization can deploy the self-hosted stack on Swiss infrastructure. This is not a bundled vendor-managed Swiss service or guaranteed Swiss inference.", "evidenceIds": [ "open-webui:open-webui:privacy", "open-webui:open-webui:quickstart" ] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "supported", "answer": "Self-hosting gives the operator infrastructure placement control under standard use; provider contracts and optional enterprise services are separate.", "evidenceIds": [ "open-webui:open-webui:privacy", "open-webui:open-webui:enterprise" ] } ], "limitations": [ "backups_logs_region: The operator controls backups and logging locations. A concrete installation and its telemetry/egress were not audited.", "support_access_region: Operators and support recipients with host/database access can read data; there is no reviewed geographic enterprise support-access commitment.", "swiss_hosting: An organization can deploy the self-hosted stack on Swiss infrastructure. This is not a bundled vendor-managed Swiss service or guaranteed Swiss inference." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:privacy", "open-webui:open-webui:provider", "open-webui:open-webui:quickstart", "open-webui:open-webui:enterprise" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team/Enterprise are vendor-hosted workspaces; whole-platform private deployment is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "supported", "answer": "Team/Enterprise provide Anthropic-operated commercial SaaS; the DPA specifies logical separation of customer data.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-dpa" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "unknown", "answer": "Is a dedicated single-tenant instance offered, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Can it run in the customer's own cloud account, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "unknown", "answer": "Which features are missing outside SaaS? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] } ], "limitations": [ "Local Cowork tasks, Desktop MCP and Office cloud credentials do not establish deployment of the whole hosted workspace." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-dpa" ] }, { "productId": "open-webui", "claimId": "open-webui:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Customer-operated cloud and on-premise installs are documented, with offline operation requiring all dependencies to be local.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "unknown", "answer": "multi_tenant_saas: Is a shared SaaS offered? A vendor-operated shared SaaS, dedicated managed instance and contractual minimum for managed service were not established in the enterprise and installation sources.", "evidenceIds": [] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "unknown", "answer": "dedicated_instance: Is a dedicated single-tenant instance offered, from what size? A vendor-operated shared SaaS, dedicated managed instance and contractual minimum for managed service were not established in the enterprise and installation sources.", "evidenceIds": [] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "supported", "answer": "Docker/Python installs can run in customer infrastructure; no standard-use seat minimum is stated.", "evidenceIds": [ "open-webui:open-webui:quickstart", "open-webui:open-webui:enterprise" ] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "supported", "answer": "The complete application can run on customer servers with local inference/extraction services.", "evidenceIds": [ "open-webui:open-webui:quickstart", "open-webui:open-webui:offline" ] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "supported", "answer": "The offline guide describes preparing cached models/assets and local services before disconnecting.", "evidenceIds": [ "open-webui:open-webui:offline" ] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "supported", "answer": "External model APIs, internet search, remote extraction and other online tools require network access; they are not made local by self-hosting the UI.", "evidenceIds": [ "open-webui:open-webui:offline" ] } ], "limitations": [ "multi_tenant_saas: Is a shared SaaS offered? A vendor-operated shared SaaS, dedicated managed instance and contractual minimum for managed service were not established in the enterprise and installation sources.", "dedicated_instance: Is a dedicated single-tenant instance offered, from what size? A vendor-operated shared SaaS, dedicated managed instance and contractual minimum for managed service were not established in the enterprise and installation sources." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:quickstart", "open-webui:open-webui:enterprise", "open-webui:open-webui:offline" ] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Hosted commercial Chat/Cowork retention is separate from API/Code/provider ZDR arrangements and limited Fable exceptions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Direct hosted Claude Team/Enterprise Chat and Cowork under Commercial Terms; API/ClaudeCode/third-party-provider ZDR routes discussed only as separate exceptions", "addOns": [ "Standard hosted commercial retention; no assumed special ZDR agreement" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Commercial Terms section B prohibits training on Customer Content; the privacy guide describes explicit feedback/bug submissions as an exception to default no-training.", "evidenceIds": [ "claude:cl-terms", "claude:cl-training" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Direct hosted Claude uses Anthropic models under its commercial no-training terms. Separate API, Office BYO cloud or third-party integrations require their own contracts and are outside this hosted inference finding.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Hosted saved commercial chats persist until deletion; normal backend deletion is within 30 days with safety/legal exceptions. Covered Models have an additional default minimum 30-day safety-retention rule; ordinary saved-chat history is not thereby limited to30 days.", "evidenceIds": [ "claude:cl-retention-r2", "claude:cl-covered-r2" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "The route guide says hosted Enterprise Chat/Cowork already operate with standard retention. Separately, Console/API, Enterprise Code and provider ZDR configurations follow their own rules. The default Covered Model rule has a limited temporary Fable exception for eligible notified/agreement-based internal business applications; no general hosted Chat/Cowork ZDR entitlement is established.", "evidenceIds": [ "claude:cl-covered-r2", "claude:cl-covered-routes-r2" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "Commercial confidentiality/DPA measures permit authorized, least-privileged personnel processing. The detailed approved-reviewer path concerns the described Covered Model retained-monitoring configurations; it is not a complete hosted-chat human-access map. No no-human-access guarantee is made.", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-covered-routes-r2" ] } ], "limitations": [ "Reconciliation: the Covered Model minimum is a default rule; its temporary agreement-based exception is conditional. The current route guide expressly excludes notified exception customers from the general ZDR-transition instructions.", "No-training, saved history, safety-monitoring copies and specialized ZDR agreements are distinct. No sales contact or agreement signing." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms", "claude:cl-training", "claude:cl-retention-r2", "claude:cl-covered-r2", "claude:cl-covered-routes-r2", "claude:cl-dpa" ] }, { "productId": "open-webui", "claimId": "open-webui:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Self-hosting controls the application data path; training and retention obligations depend on the chosen external model contract.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "partial", "answer": "The self-hosted data path runs on customer infrastructure; this is architecture evidence, not a reviewed contractual no-training promise covering support or optional services.", "evidenceIds": [ "open-webui:open-webui:privacy", "open-webui:open-webui:offline" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "unknown", "answer": "provider_training: Do model providers train on it under this product's contracts? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.", "evidenceIds": [] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "unknown", "answer": "provider_retention: How long do model providers keep prompts, including for abuse monitoring? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.", "evidenceIds": [] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "unknown", "answer": "zero_retention: Is zero data retention available, and on which plan? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.", "evidenceIds": [] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "human_review: Can provider staff review content? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.", "evidenceIds": [] } ], "limitations": [ "vendor_training: The self-hosted data path runs on customer infrastructure; this is architecture evidence, not a reviewed contractual no-training promise covering support or optional services.", "provider_training: Do model providers train on it under this product's contracts? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.", "provider_retention: How long do model providers keep prompts, including for abuse monitoring? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.", "zero_retention: Is zero data retention available, and on which plan? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.", "human_review: Can provider staff review content? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:privacy", "open-webui:open-webui:offline" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Current Enterprise retention guidance schedules deletion on save and removes content through a daily process, with project precedence and feature exclusions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise saved commercial Chat; Enterprise owner-configured Chat/project retention. Cowork is included only for documented project-activity effects, not blanket cloud-Code retention", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Saved commercial chats persist until deletion; Enterprise chats/projects default to indefinite retention without configured periods. Incognito normally deletes within 30 days. Other file/index/log schedules are not fully mapped.", "evidenceIds": [ "claude:cl-retention-r2", "claude:cl-retention-admin-r2" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "supported", "answer": "Enterprise Owners/Primary Owners set a minimum 30-day Chat/project period. Project retention overrides contained chats, including indefinite projects. Shortening a period schedules over-age data on save; a daily process can take several days. Design/Tag/Managed Agents and other cloud-Code features are excluded.", "evidenceIds": [ "claude:cl-retention-admin-r2" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "User-deleted chats leave visible history immediately and normally delete from backend within 30 days, subject to legal/safety exceptions. This is different from the daily custom-retention job.", "evidenceIds": [ "claude:cl-retention-r2" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "DPA H requires return on request within 30 days and deletion within 30 days after expiry/termination, except legal requirements, disputes or combating harmful use. Confirmation/copy completeness were not tested.", "evidenceIds": [ "claude:cl-dpa" ] } ], "limitations": [ "Reconciliation: current English text is authoritative for this snapshot; the earlier cached immediate-deletion wording is superseded and is not a current factual claim. Scheduling on save does not mean instant physical deletion.", "No retention/deletion fixture. Google Workspace add-in and the named excluded cloud features have separate retention behavior." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-retention-r2", "claude:cl-retention-admin-r2", "claude:cl-dpa" ] }, { "productId": "open-webui", "claimId": "open-webui:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Users can remove chats/files subject to permissions, and temporary-chat enforcement can avoid saving new conversations. Complete purge and contract-end schedules remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Normal history persists in the operator’s database; temporary chats reduce saved history. A uniform default duration across chats, files, indexes, logs and backups was not established.", "evidenceIds": [ "open-webui:open-webui:privacy", "open-webui:open-webui:quickstart" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "partial", "answer": "Operators control database and backup retention; enforced temporary-chat permissions stop saving new chats. A general time-based retention scheduler was not established.", "evidenceIds": [ "open-webui:open-webui:privacy" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Permissions allow chat deletion and file management removes files and related embeddings. Backup purge and irreversible-deletion timing were not verified.", "evidenceIds": [ "open-webui:open-webui:permissions", "open-webui:open-webui:rag" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "unknown", "answer": "contract_end_deletion: What is deleted at contract end, and when? No enterprise termination deletion deadline or deletion confirmation was reviewed.", "evidenceIds": [] } ], "limitations": [ "default_retention: Normal history persists in the operator’s database; temporary chats reduce saved history. A uniform default duration across chats, files, indexes, logs and backups was not established.", "admin_retention: Operators control database and backup retention; enforced temporary-chat permissions stop saving new chats. A general time-based retention scheduler was not established.", "user_deletion: Permissions allow chat deletion and file management removes files and related embeddings. Backup purge and irreversible-deletion timing were not verified.", "contract_end_deletion: What is deleted at contract end, and when? No enterprise termination deletion deadline or deletion confirmation was reviewed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:privacy", "open-webui:open-webui:quickstart", "open-webui:open-webui:permissions", "open-webui:open-webui:rag" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA provides subprocessor and transfer rules; the current country list remains inaccessible in this pass.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "DPA Schedule 4 links to a published trust-portal list; its entries and revision were not extractable during retrieval.", "evidenceIds": [ "claude:cl-dpa", "claude:cl-trust-route" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "Which countries do sub-processors operate in? Unverified after checking DPA Schedule 4, trust redirect and commercial terms; full current subprocessor countries, list date and ownership chain not retrieved.", "evidenceIds": [] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA C.3 provides notice before a new subprocessor gains data access and a 15-day objection window on reasonable privacy/security concerns.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Commercial Terms contract with Anthropic Ireland Limited for EEA/Swiss/UK customers and Anthropic PBC elsewhere; the ultimate ownership/entity chain was not independently established.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "DPA incorporates controller-to-processor/processor-to-processor SCCs and UK/Swiss schedules where applicable.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "supported", "answer": "Published policy requires valid process with emergency exceptions, reviews deficient requests, usually redirects enterprise requests to the customer and provides notice subject to exceptions.", "evidenceIds": [ "claude:cl-gov" ] } ], "limitations": [ "Unverified parts: subprocessor_countries.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-dpa", "claude:cl-trust-route", "claude:cl-terms", "claude:cl-gov" ] }, { "productId": "open-webui", "claimId": "open-webui:DATA-05", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public commercial contracts include a DPA and Swiss transfer terms; this is not a regulatory suitability verdict.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Commercial Terms incorporate the public DPA; standard acceptance is documented, while negotiability for this account was not verified.", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "supported", "answer": "DPA defines GDPR and includes a Swiss Addendum covering Swiss data protection laws and new/revised versions.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "For EEA/Swiss/UK customers, Terms M.7 specify Irish law and Irish courts for proceedings not subject to section J arbitration; specific orders may differ.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "Provider materials describe transparency-code commitments, text watermarking and an eligible-organization detection API private preview. A complete deployer compliance pack was not inspected.", "evidenceIds": [ "claude:cl-ai-act" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Enterprise plan documentation lists HIPAA-ready configurations; scope/BAA conditions and FINMA/banking/public-sector materials were not fully retrieved.", "evidenceIds": [ "claude:cl-enterprise" ] } ], "limitations": [ "Generic confidentiality/DPA language does not establish a German section 203 or Swiss article 321 professional-secrecy undertaking." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-ai-act", "claude:cl-enterprise" ] }, { "productId": "open-webui", "claimId": "open-webui:DATA-06", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA documents report and penetration-test access; actual certification scope and validity remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Anthropic publicly claims ISO 27001:2022 for its commercial products. The issuing body, full certificate scope and validity dates were not inspected; this is vendor-claimed evidence.", "evidenceIds": [ "claude:claude:commercial-certifications-20261026" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "The commercial privacy page lists SOC 2 Type I and Type II. The auditor, report period and detailed service scope were not inspected.", "evidenceIds": [ "claude:claude:commercial-certifications-20261026" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Unverified after checking public DPA and Trust Center; issuer, covered entity/product, period and validity of ISO/SOC/C5/other attestations were not verified. Search on 2026-10-26: https://www.anthropic.com/legal/data-processing-addendum, https://www.anthropic.com/legal/commercial-terms, https://trust.anthropic.com/. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "The commercial privacy page claims ISO/IEC 42001:2023. No issuing-body certificate, validity dates or TISAX/ISO 27701 scope was inspected.", "evidenceIds": [ "claude:claude:commercial-certifications-20261026" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "supported", "answer": "DPA F and Schedule 2 direct customers to the Trust Center and offer applicable reports/certificates on written request under confidentiality. No protected report was requested or downloaded.", "evidenceIds": [ "claude:cl-dpa-20261026" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "DPA Schedule 2 G.2 commits to annual external penetration tests and a customer-request summary; no summary or testing period was inspected.", "evidenceIds": [ "claude:cl-dpa-20261026" ] } ], "limitations": [ "iso_27001: Anthropic publicly claims ISO 27001:2022 for its commercial products. The issuing body, full certificate scope and validity dates were not inspected; this is vendor-claimed evidence.", "soc2: The commercial privacy page lists SOC 2 Type I and Type II. The auditor, report period and detailed service scope were not inspected.", "c5: BSI C5 attestation? Unverified after checking public DPA and Trust Center; issuer, covered entity/product, period and validity of ISO/SOC/C5/other attestations were not verified. Search on 2026-10-26: https://www.anthropic.com/legal/data-processing-addendum, https://www.anthropic.com/legal/commercial-terms, https://trust.anthropic.com/. No additional scoped evidence established this answer.", "other_certifications: The commercial privacy page claims ISO/IEC 42001:2023. No issuing-body certificate, validity dates or TISAX/ISO 27701 scope was inspected.", "pentest: DPA Schedule 2 G.2 commits to annual external penetration tests and a customer-request summary; no summary or testing period was inspected." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-dpa-20261026", "claude:claude:commercial-certifications-20261026" ] }, { "productId": "open-webui", "claimId": "open-webui:DATA-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA specifies encryption and logical isolation; Enterprise adds eligible customer keys and IP controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "DPA Schedule 2 E specifies at least AES-256 at rest and TLS 1.2+ over public networks.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "partial", "answer": "Eligible Enterprise organizations can connect AWS/GCP/Azure KMS keys for specified content; key locations and all feature exclusions need account-specific verification.", "evidenceIds": [ "claude:cl-cmek" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Enterprise IP CIDR allowlisting is enabled through support; externally shared artifacts can remain outside it. Private Link/VPN-only service endpoints were not established.", "evidenceIds": [ "claude:cl-ip" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "supported", "answer": "DPA Schedule 2 H specifies logical separation of customer data and network segmentation; no independent isolation test was performed.", "evidenceIds": [ "claude:cl-dpa" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-dpa", "claude:cl-cmek", "claude:cl-ip" ] }, { "productId": "open-webui", "claimId": "open-webui:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Encryption and private networking are operator responsibilities; product flags do not remove host-operator access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "partial", "answer": "The privacy guide recommends encrypted PostgreSQL volumes/backups or encrypted SQLite filesystems. SQLCipher is explicitly unsupported since v0.9.0. It is not automatic application-level encryption of all content.", "evidenceIds": [ "open-webui:open-webui:privacy" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "partial", "answer": "The customer can operate infrastructure encryption keys. A product HYOK/key-escrow protocol was not established.", "evidenceIds": [ "open-webui:open-webui:privacy" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "supported", "answer": "The application and local services can run inside customer networks and disconnected environments; TLS/reverse-proxy setup remains operator work.", "evidenceIds": [ "open-webui:open-webui:privacy", "open-webui:open-webui:offline" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "unknown", "answer": "tenant_isolation: How are customers separated in shared SaaS? Shared vendor SaaS tenant isolation was not established for the scoped customer-operated product.", "evidenceIds": [] } ], "limitations": [ "encryption_at_rest: The privacy guide recommends encrypted PostgreSQL volumes/backups or encrypted SQLite filesystems. SQLCipher is explicitly unsupported since v0.9.0. It is not automatic application-level encryption of all content.", "customer_managed_keys: The customer can operate infrastructure encryption keys. A product HYOK/key-escrow protocol was not established.", "tenant_isolation: How are customers separated in shared SaaS? Shared vendor SaaS tenant isolation was not established for the scoped customer-operated product." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:privacy", "open-webui:open-webui:offline" ] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Personnel confidentiality and controlled safety review are documented; a qualified professional-secrecy contract or add-on remains unverified.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Is it a dedicated offering or add-on, and on which plan? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Commercial Terms E and DPA B.7/Schedule2 constrain authorized personnel and subprocessor processing; Covered Model retained data can be accessed by approved safety reviewers through a logged controlled path. A complete subprocessor plain-text access matrix and §203/Art.321-specific restriction were not verified.", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-covered-review" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] } ], "limitations": [ "General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.", "No legal compliance verdict; unknown does not mean the offering is unavailable." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-covered-review" ] }, { "productId": "open-webui", "claimId": "open-webui:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The self-hosted content-access boundary is documented. A vendor secrecy undertaking under § 203 StGB or Art. 321 StGB, its staff/sub-processor coverage and any plan-specific offering remain unverified.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; standard self-hosted server and separately described Enterprise support", "plan": "Standard branded self-hosted use; Enterprise licensing/support checked separately, with no professional-secrecy contract or add-on verified", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected application/model infrastructure; no DE/CH secrecy-contract variant or vendor/support access jurisdiction verified", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "The public Enterprise, support, security and law-firm pages did not establish a signed or signable professional-secrecy undertaking binding Open WebUI staff. No § 203 StGB / Art. 321 StGB agreement was obtained; informational security guidance is not recorded as one.", "evidenceIds": [ "open-webui:open-webui:enterprise", "open-webui:open-webui:secrecy-support" ] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "No professional-secrecy undertaking or annex identifying covered sub-processors and their secrecy obligations was found in the reviewed public materials. Customer-selected hosting, model and support arrangements need their own document review.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Enterprise licensing and advisory support are documented, but their public descriptions did not establish a professional-secrecy package, paid add-on, eligible plan or contractual scope. No sales contact was made.", "evidenceIds": [ "open-webui:open-webui:enterprise", "open-webui:open-webui:secrecy-support" ] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "For self-hosted AI chats, Open WebUI documents the running application, live-query database administrators, host/backup operators and configured external model providers as part of the content-access boundary. Admin UI restrictions and at-rest encryption do not exclude those operators. The law-firm page says self-hosted data is not sent to Open WebUI as a managed service; vendor support grants, sub-processor staff permissions and provider human access were not verified for a concrete deployment.", "evidenceIds": [ "open-webui:open-webui:secrecy-access", "open-webui:open-webui:secrecy-legal" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "The law-firm page provides general deployment/privacy guidance and links US ABA materials. No product-scoped DE/CH secrecy contract template, staff/sub-processor annex or professional-body confirmation was located in the reviewed public pages or targeted searches.", "evidenceIds": [ "open-webui:open-webui:secrecy-legal" ] } ], "limitations": [ "The secrecy undertaking, sub-processor coverage, offering and professional-secrecy-specific documentation remain unknown.", "content_access: A concrete deployment, support-access grant, sub-processor permissions and model-provider staff access were not audited.", "Technical data controls, a DPA, privacy wording and no-training statements do not establish the requested contractual undertaking. No legal compliance assessment is made." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:enterprise", "open-webui:open-webui:secrecy-support", "open-webui:open-webui:secrecy-access", "open-webui:open-webui:secrecy-legal" ] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team bundles usage while current Enterprise separates seat access from all token usage.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Team uses Standard/Premium seats with included limits; usage-based Enterprise uses access seats plus separate API-rate token consumption. Legacy Enterprise has different billing.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "Retrieved 2026-10-21: Team Standard USD 20/month annual or USD 25 monthly; Premium USD 100 annual or USD 125 monthly. Enterprise USD 20/seat/month billed annually, before usage/tax.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Team Premium advertises five times Standard usage; exact reproducible message/token quotas were not established. Current Enterprise includes no token usage.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Enterprise model usage costs extra; applicable US-only inference adds 10%. Third-party services/credits and optional-service charges are not fully priced.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-us-only" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "Enterprise bills all usage at current API rates; Sonnet 5.5 list rate is USD 2/M input and USD 10/M output. Team/legacy overage and each tool surcharge were not exhaustively priced.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise", "claude:cl-us-only", "claude:cl-api-prices" ] }, { "productId": "open-webui", "claimId": "open-webui:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Branding-intact standard use is free; Enterprise and external infrastructure/model services cost separately.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Standard software use has no per-seat fee with original branding intact. Enterprise rights/support are separately licensed.", "evidenceIds": [ "open-webui:open-webui:enterprise" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "Standard internal use is listed as Free on 2026-10-21. No numeric Enterprise tariff was published in the reviewed offer.", "evidenceIds": [ "open-webui:open-webui:enterprise" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "A software licence does not supply model inference or hosting; customers configure those services.", "evidenceIds": [ "open-webui:open-webui:enterprise", "open-webui:open-webui:provider" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Branding changes outside licence exceptions and enterprise-exclusive offerings such as Terminals require Enterprise rights; service rates were not established.", "evidenceIds": [ "open-webui:open-webui:enterprise", "open-webui:open-webui:terms" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "External providers charge under their own accounts; no universal Open WebUI inference overage tariff applies to standard self-hosting.", "evidenceIds": [ "open-webui:open-webui:provider", "open-webui:open-webui:enterprise" ] } ], "limitations": [ "list_prices: Standard internal use is listed as Free on 2026-10-21. No numeric Enterprise tariff was published in the reviewed offer.", "add_ons: Branding changes outside licence exceptions and enterprise-exclusive offerings such as Terminals require Enterprise rights; service rates were not established.", "overage: External providers charge under their own accounts; no universal Open WebUI inference overage tariff applies to standard self-hosting." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:enterprise", "open-webui:open-webui:provider", "open-webui:open-webui:terms" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise list-cost scenarios separate the USD 240 annual access seat floor from modeled Sonnet usage and unpriced services.", "availability": "generally-available", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Current usage-based Enterprise; standard global inference; admin-configured Sonnet 5.5 low-effort chat scenario", "addOns": [ "All token usage at API list rates", "Third-party services and implementation unpriced" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "From USD 57,504.00 / EUR 51,274.19 / CHF 47,361.97 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 48,000.00 access seats + USD 9,504.00 modeled tokens. The seat-only floor is USD 48,000.00 / EUR 42,799.82 / CHF 39,534.20. This is modeled list cost, not observed usage or a quote.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "From USD 287,520.00 / EUR 256,370.93 / CHF 236,809.83 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 240,000.00 access seats + USD 47,520.00 modeled tokens. The seat-only floor is USD 240,000.00 / EUR 213,999.11 / CHF 197,670.98. This is modeled list cost, not observed usage or a quote.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "From USD 1,437,600.00 / EUR 1,281,854.66 / CHF 1,184,049.15 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 1,200,000.00 access seats + USD 237,600.00 modeled tokens. The seat-only floor is USD 1,200,000.00 / EUR 1,069,995.54 / CHF 988,354.88. This is modeled list cost, not observed usage or a quote.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "supported", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21: 12 months, 60% light 100/30% regular 400/10% power 1500 messages monthly = 330/user/month; 3000 input+600 billable output tokens/message incl retrieval/thinking. At Sonnet 5.5 USD 2/M input+USD 10/M output, 11.88M input+2.376M output/year costs USD 47.52/user; access USD 240 => modeled USD 287.52/user/year. Sonnet low effort is the scenario choice, with an admin-configurable default, based on the consumption guide; not a universal fixed default.", "evidenceIds": [ "claude:cl-consumption", "claude:cl-api-prices", "claude:cl-enterprise" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "Unpriced: implementation, onboarding/support add-ons, third-party subscriptions and workflow-specific extra tool/context/repeated-step tokens. Scenario excludes US-only 1.1x premium, tax, discounts, cache/batch benefits and agent workloads beyond the fixed token allowance; these require separate pricing. EUR=USD/1.1215; CHF=EUR*0.9237, ECB 2026-10-20.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-us-only", "claude:cl-api-prices", "claude:fx-20261020" ] } ], "limitations": [ "All figures exclude VAT and invented discounts. Team is capped at 150 seats and is not extrapolated to these sizes. Annual Enterprise access commitment is separate from consumption." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020", "claude:cl-us-only" ] }, { "productId": "open-webui", "claimId": "open-webui:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21: zero standard licence plus a disclosed Swiss infrastructure/operations and direct-BYO-model budget. Annual CHF/EUR figures are floors plus named unknown costs.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [ "Analyst-selected direct OpenAI API proxy, not a bundled model", "Assumed operations staffing; optional commercial services excluded" ], "deploymentMode": "customer-cloud", "region": "Azure Switzerland North for the reference application infrastructure; standard OpenAI API inference has no Swiss/EU residency assumption", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. 200 users, 12 months excluding VAT: from CHF 34778.28 / EUR 37651.06 plus unpriced items. Includes zero standard-software licence, reference infrastructure EUR 4749.26, operations CHF 30000.00, and BYO model usage USD 475.20. This is an assumption-based budget floor, not a vendor quote or validated capacity plan.", "evidenceIds": [ "open-webui:open-webui:enterprise", "open-webui:open-webui:cost-vm", "open-webui:open-webui:cost-pg", "open-webui:open-webui:cost-fx", "open-webui:open-webui:cost-model", "open-webui:open-webui:cost-effort" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. 1,000 users, 12 months excluding VAT: from CHF 88600.40 / EUR 95919.02 plus unpriced items. Includes zero standard-software licence, reference infrastructure EUR 12605.23, operations CHF 75000.00, and BYO model usage USD 2376.00. This is an assumption-based budget floor, not a vendor quote or validated capacity plan.", "evidenceIds": [ "open-webui:open-webui:enterprise", "open-webui:open-webui:cost-vm", "open-webui:open-webui:cost-pg", "open-webui:open-webui:cost-fx", "open-webui:open-webui:cost-model", "open-webui:open-webui:cost-effort" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. 5,000 users, 12 months excluding VAT: from CHF 189541.24 / EUR 205197.83 plus unpriced items. Includes zero standard-software licence, reference infrastructure EUR 32214.49, operations CHF 150000.00, and BYO model usage USD 11880.00. This is an assumption-based budget floor, not a vendor quote or validated capacity plan.", "evidenceIds": [ "open-webui:open-webui:enterprise", "open-webui:open-webui:cost-vm", "open-webui:open-webui:cost-pg", "open-webui:open-webui:cost-fx", "open-webui:open-webui:cost-model", "open-webui:open-webui:cost-effort" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Shared mix is 60% light at 100, 30% regular at 400 and 10% power at 1,500 messages/user/month, or 330 weighted messages. Each message is 3,000 input and 600 output tokens. Direct BYO proxy is gpt-6-luna, reasoning effort none, Standard short-context uncached rates USD 0.10/0.50 per million input/output tokens. It costs USD 2.376/user/year before optional tools, embedding, caching or regional processing. This proxy is an analyst assumption, not the product default.", "evidenceIds": [ "open-webui:open-webui:cost-model", "open-webui:open-webui:cost-effort" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "Unpriced additions are file/object storage beyond the assumed 500 GB PostgreSQL storage, VM OS/data disks, backup excess, egress/load balancers, Redis or additional database services, high availability, embeddings, OCR, search, audio/images, integration work and optional commercial services. Open WebUI Enterprise, branding rights outside standard exceptions and Terminals production licences are quote-only. The shared VM/PG sizes have not been load-tested and do not replace each product’s documented runtime dependencies.", "evidenceIds": [ "open-webui:open-webui:cost-vm", "open-webui:open-webui:cost-pg", "open-webui:open-webui:enterprise" ] } ], "limitations": [ "ALM-14 shared cost assumptions v1.4, 2026-10-21 are analyst inputs, not vendor sizing or an uptime promise.", "The budget is a floor because named infrastructure and service costs are unpriced." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:enterprise", "open-webui:open-webui:cost-vm", "open-webui:open-webui:cost-pg", "open-webui:open-webui:cost-fx", "open-webui:open-webui:cost-model", "open-webui:open-webui:cost-effort" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial self-service purchase is documented; free consumer access is not a scoped Enterprise trial.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "Claude Free is a separate consumer plan; no free Team/Enterprise organization entitlement was established.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unknown", "answer": "Is a self-serve business trial available? Unverified after checking pricing and Enterprise acquisition guides; no self-serve business trial duration, card rule or trial identity/compliance/connector inclusion confirmed.", "evidenceIds": [] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Do trials include SSO, connectors and admin features? Unverified after checking pricing and Enterprise acquisition guides; no self-serve business trial duration, card rule or trial identity/compliance/connector inclusion confirmed.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "supported", "answer": "Team can be bought self-serve. Enterprise self-serve starts at 20 seats; sales-assisted Enterprise starts at 50. No purchase or sales contact was performed.", "evidenceIds": [ "claude:cl-enterprise" ] } ], "limitations": [ "Unverified parts: self_serve_trial, trial_scope.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "productId": "open-webui", "claimId": "open-webui:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standard self-installation permits evaluation without sales contact; Enterprise rights and services have a separate sales path.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "supported", "answer": "The current enterprise page permits free standard use with branding intact, including organizations.", "evidenceIds": [ "open-webui:open-webui:enterprise" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "Docker/Python self-installation is available without a licence payment or trial clock; it is an install path rather than a vendor-operated business trial.", "evidenceIds": [ "open-webui:open-webui:quickstart", "open-webui:open-webui:enterprise" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "supported", "answer": "Self-hosted authentication, administration and knowledge features can be configured for evaluation with the customer’s own infrastructure and credentials.", "evidenceIds": [ "open-webui:open-webui:quickstart", "open-webui:open-webui:sso", "open-webui:open-webui:knowledge" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Standard self-install evaluation is possible without sales. Enterprise licensing is offered to registered entities via the sales path.", "evidenceIds": [ "open-webui:open-webui:enterprise" ] } ], "limitations": [ "self_serve_trial: Docker/Python self-installation is available without a licence payment or trial clock; it is an install path rather than a vendor-operated business trial.", "sales_gate: Standard self-install evaluation is possible without sales. Enterprise licensing is offered to registered entities via the sales path." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:enterprise", "open-webui:open-webui:quickstart", "open-webui:open-webui:sso", "open-webui:open-webui:knowledge" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Seat prices are public, with plan caps, annual Enterprise commitment and variable usage.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "Team: 2-150 seats. Current Enterprise self-serve: 20-seat minimum; sales-assisted: 50.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Team lists monthly and annual billing; Enterprise access seats are annual. Consumption is additional under the purchase route.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "partial", "answer": "General Terms I.2 permit customer termination with notice and vendor convenience termination with30-day notice; annual seat refunds, reductions and renewal cancellation depend on plan/order and were not verified.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Enterprise self-serve bills USD by credit/ACH; sales-assisted supports multicurrency/invoicing. Irish contracting is stated for Swiss/EEA customers, but a CHF/EUR invoice tariff was not verified.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-terms" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "partial", "answer": "Partially specified: public seat/API rates and minimums, but actual consumption, third-party services, Enterprise optional charges and local invoice terms require more detail.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise", "claude:cl-terms", "claude:cl-api-prices" ] }, { "productId": "open-webui", "claimId": "open-webui:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standard-use licence terms are public; Enterprise pricing and negotiated contract details remain quote-only.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "No paid standard-use seat commitment is listed. The 50-user rolling window is a branding exception, not a cap on branded deployment size; Enterprise is available to registered entities.", "evidenceIds": [ "open-webui:open-webui:license-pin", "open-webui:open-webui:enterprise" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "unknown", "answer": "contract_length: What contract lengths are offered? Enterprise duration, monthly/annual billing, cancellation, price-change clauses and CHF/EUR invoicing from a European entity were not established.", "evidenceIds": [] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "unknown", "answer": "cancellation: How can the contract be cancelled or reduced? Enterprise duration, monthly/annual billing, cancellation, price-change clauses and CHF/EUR invoicing from a European entity were not established.", "evidenceIds": [] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "unknown", "answer": "local_invoicing: Can it be invoiced in CHF or EUR from a European entity? Enterprise duration, monthly/annual billing, cancellation, price-change clauses and CHF/EUR invoicing from a European entity were not established.", "evidenceIds": [] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Standard-use licence is disclosed; Enterprise price and service terms are quote-only in the reviewed public offer.", "evidenceIds": [ "open-webui:open-webui:enterprise" ] } ], "limitations": [ "minimum_commitment: No paid standard-use seat commitment is listed. The 50-user rolling window is a branding exception, not a cap on branded deployment size; Enterprise is available to registered entities.", "contract_length: What contract lengths are offered? Enterprise duration, monthly/annual billing, cancellation, price-change clauses and CHF/EUR invoicing from a European entity were not established.", "cancellation: How can the contract be cancelled or reduced? Enterprise duration, monthly/annual billing, cancellation, price-change clauses and CHF/EUR invoicing from a European entity were not established.", "local_invoicing: Can it be invoiced in CHF or EUR from a European entity? Enterprise duration, monthly/annual billing, cancellation, price-change clauses and CHF/EUR invoicing from a European entity were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:license-pin", "open-webui:open-webui:enterprise" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial service rights are public; a complete component-source licence inventory was not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Commercial Terms grant service use and allocate customer input/output rights; this does not establish an OSI licence for the hosted platform, clients or connector code.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "unknown", "answer": "Do licence terms restrict branding or user counts? Unverified after checking Commercial Terms and public Claude Code issue repository; component revisions, client/server/connector source licences, branding restrictions and separate enterprise-edition source status not verified.", "evidenceIds": [] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unverified after checking Commercial Terms and public Claude Code issue repository; component revisions, client/server/connector source licences, branding restrictions and separate enterprise-edition source status not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: branding_restrictions, enterprise_features_closed.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms" ] }, { "productId": "open-webui", "claimId": "open-webui:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The core server at v0.12.3 uses a licence with branding restrictions. The separate Desktop v0.0.20 repository distributes GNU AGPL v3. Terminals and proprietary Enterprise component terms remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web", "desktop" ], "version": "Core v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60; Desktop v0.0.20 / 601137c5dec2967cfe173a6bf071fbbb460852be", "plan": "Pinned core server and Desktop component licences only; no executed Enterprise agreement or pinned Terminals licence verified", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" }, { "id": "desktop", "name": "Open WebUI Desktop native distribution (Early Alpha)", "type": "desktop" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Core v0.12.3 is distributed under the Open WebUI License with branding conditions, so its source availability has restrictions. The separate Desktop v0.0.20 LICENSE is GNU AGPL version 3. Other component licences were not established by these two texts.", "evidenceIds": [ "open-webui:open-webui:license-pin", "open-webui:open-webui:desktop-license-r2" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "supported", "answer": "Core LICENSE clause 4 restricts branding changes, with exceptions for no more than 50 natural-person users in a rolling 30 days, specific prior written permission, or an executed Enterprise licence expressly permitting changes. It does not impose a 50-user cap on branded use. This answer follows that pinned text, not the FAQ contribution qualifier.", "evidenceIds": [ "open-webui:open-webui:license-pin" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "The core text mentions an Enterprise branding-permission exception but does not establish a separate closed edition or Terminals production terms. No relevant pinned Terminals component licence or executed Enterprise contract was reviewed; those details remain unknown.", "evidenceIds": [] } ], "limitations": [ "The claim follows pinned component licence texts and excludes unverified Enterprise/Terminals feature-licensing assertions.", "No executed branding exception or proprietary Enterprise agreement was reviewed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:license-pin", "open-webui:open-webui:desktop-license-r2" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team/Enterprise exports provide conversations but do not prove portable assistants and knowledge.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Team/Enterprise Primary Owners export organization conversation/user data, excluding deleted items. Members can export their own chats if enabled; uploaded-file contents are excluded.", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-export-user-20261026" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "Can assistants and prompts be exported in a reusable format? Unverified after checking organization/member export and Compliance API docs; no export fixture, reusable assistant/prompts or complete knowledge-base/source-file package verified. Search on 2026-10-26: https://support.claude.com/en/articles/13346720-export-your-organization-s-data, https://support.claude.com/en/articles/9450526-export-your-claude-data, https://support.claude.com/en/articles/13015708-access-the-compliance-api. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "The organization export guide covers conversation/user data and excludes generated Office/PDF files; members’ personal exports exclude uploaded-file contents. A complete reusable project/knowledge-source archive was not established and no export fixture was run.", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-export-user-20261026" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Documented exports and Compliance API support structured access; the complete archive schema/file manifest was not downloaded or inspected.", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-compliance-20261026" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "supported", "answer": "DPA H requires a return request within 30 days after expiry/termination, with deletion obligations and legal/dispute/harmful-use exceptions.", "evidenceIds": [ "claude:cl-dpa-20261026" ] } ], "limitations": [ "chat_export: Team/Enterprise Primary Owners export organization conversation/user data, excluding deleted items. Members can export their own chats if enabled; uploaded-file contents are excluded.", "assistant_export: Can assistants and prompts be exported in a reusable format? Unverified after checking organization/member export and Compliance API docs; no export fixture, reusable assistant/prompts or complete knowledge-base/source-file package verified. Search on 2026-10-26: https://support.claude.com/en/articles/13346720-export-your-organization-s-data, https://support.claude.com/en/articles/9450526-export-your-claude-data, https://support.claude.com/en/articles/13015708-access-the-compliance-api. No additional scoped evidence established this answer.", "knowledge_export: The organization export guide covers conversation/user data and excludes generated Office/PDF files; members’ personal exports exclude uploaded-file contents. A complete reusable project/knowledge-source archive was not established and no export fixture was run.", "export_format: Documented exports and Compliance API support structured access; the complete archive schema/file manifest was not downloaded or inspected." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-export-user-20261026", "claude:cl-compliance-20261026", "claude:cl-dpa-20261026" ] }, { "productId": "open-webui", "claimId": "open-webui:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "User chats, admin chat records and model definitions have machine-readable export paths. Knowledge ZIP export converts source files to text.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "supported", "answer": "Users export their history as JSON. The pinned admin all/db route returns database chat records if ENABLE_ADMIN_EXPORT is enabled.", "evidenceIds": [ "open-webui:open-webui:export", "open-webui:open-webui:chats-pin" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "partial", "answer": "Models have JSON export/import and sync APIs. Full portability of all bound tools, skills, external secrets and shared prompts was not tested.", "evidenceIds": [ "open-webui:open-webui:api" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "Admins can export a knowledge base as ZIP containing .txt conversions. Original binary fidelity and full index/configuration restoration were not established.", "evidenceIds": [ "open-webui:open-webui:knowledge" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "supported", "answer": "Chat/model JSON schemas and APIs and knowledge text ZIP output are documented.", "evidenceIds": [ "open-webui:open-webui:export", "open-webui:open-webui:api", "open-webui:open-webui:knowledge" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "unknown", "answer": "post_termination_window: How long can data be retrieved after termination? No admin export fixture or Enterprise post-termination retrieval period was tested/reviewed; customer-owned backups remain the operator’s responsibility.", "evidenceIds": [] } ], "limitations": [ "assistant_export: Models have JSON export/import and sync APIs. Full portability of all bound tools, skills, external secrets and shared prompts was not tested.", "knowledge_export: Admins can export a knowledge base as ZIP containing .txt conversions. Original binary fidelity and full index/configuration restoration were not established.", "post_termination_window: How long can data be retrieved after termination? No admin export fixture or Enterprise post-termination retrieval period was tested/reviewed; customer-owned backups remain the operator’s responsibility." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:export", "open-webui:open-webui:chats-pin", "open-webui:open-webui:api", "open-webui:open-webui:knowledge" ] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public support/status channels exist; local-language commitments and contractual SLA remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Help Center support is available; Enterprise self-serve and sales-assisted support/CSM arrangements differ. Exact response times/hours were not established.", "evidenceIds": [ "claude:cl-enterprise-20261026" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "Anthropic’s November 2025 company announcement identifies an existing Zurich office and planned Munich expansion. Current staffing, Swiss contracting terms and local-language support guarantees were not established.", "evidenceIds": [ "claude:claude:regional-presence-20261026" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Is there an uptime SLA with credits? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "supported", "answer": "status.claude.com publishes component health and incident history; it is not a contractual reliability score.", "evidenceIds": [ "claude:cl-status-20261026" ] } ], "limitations": [ "support_channels: Help Center support is available; Enterprise self-serve and sales-assisted support/CSM arrangements differ. Exact response times/hours were not established.", "support_languages: Is support available in German, French or Italian? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.", "regional_presence: Anthropic’s November 2025 company announcement identifies an existing Zurich office and planned Munich expansion. Current staffing, Swiss contracting terms and local-language support guarantees were not established.", "uptime_sla: Is there an uptime SLA with credits? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise-20261026", "claude:cl-status-20261026", "claude:claude:regional-presence-20261026" ] }, { "productId": "open-webui", "claimId": "open-webui:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise support advertises dedicated channels, account management and engineering office hours; public response/credit terms were not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "Enterprise customers can obtain dedicated support channels and an account manager; community development/support uses public GitHub and community channels.", "evidenceIds": [ "open-webui:open-webui:support", "open-webui:open-webui:roadmap" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "support_languages: Is support available in German, French or Italian? DE/FR/IT support coverage, support hours/time zone, CH/DACH contracting/partner presence and a product status-history page were not established in the support/enterprise and roadmap pass.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "unknown", "answer": "regional_presence: Is there a DACH or Swiss entity, team or partner? DE/FR/IT support coverage, support hours/time zone, CH/DACH contracting/partner presence and a product status-history page were not established in the support/enterprise and roadmap pass.", "evidenceIds": [] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "partial", "answer": "The support page refers to negotiated SLAs, but publishes no reviewed uptime percentage, response commitment or service-credit schedule.", "evidenceIds": [ "open-webui:open-webui:support" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "unknown", "answer": "status_page: Is there a public status page with history? DE/FR/IT support coverage, support hours/time zone, CH/DACH contracting/partner presence and a product status-history page were not established in the support/enterprise and roadmap pass.", "evidenceIds": [] } ], "limitations": [ "support_languages: Is support available in German, French or Italian? DE/FR/IT support coverage, support hours/time zone, CH/DACH contracting/partner presence and a product status-history page were not established in the support/enterprise and roadmap pass.", "regional_presence: Is there a DACH or Swiss entity, team or partner? DE/FR/IT support coverage, support hours/time zone, CH/DACH contracting/partner presence and a product status-history page were not established in the support/enterprise and roadmap pass.", "uptime_sla: The support page refers to negotiated SLAs, but publishes no reviewed uptime percentage, response commitment or service-credit schedule.", "status_page: Is there a public status page with history? DE/FR/IT support coverage, support hours/time zone, CH/DACH contracting/partner presence and a product status-history page were not established in the support/enterprise and roadmap pass." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:support", "open-webui:open-webui:roadmap" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Academy tutorials and use-case material are public; commercial service entitlements need clarification.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Claude Academy provides written/video training for chat, Cowork, Office, connectors and skills; German/French/Italian delivery was not established.", "evidenceIds": [ "claude:cl-academy" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "partial", "answer": "Academy has workflow/tutorial examples and Office use cases; the library was not exhaustively mapped to organizational roles.", "evidenceIds": [ "claude:cl-academy" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Which services cost extra? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: onboarding_service, adoption_programme, service_cost.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-academy" ] }, { "productId": "open-webui", "claimId": "open-webui:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise guidance includes onboarding and engineering advice. Paid hands-on implementation and training terms need separate scoping.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "self-hosted-web" ], "version": "Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "plan": "Standard self-hosted with original branding intact; Enterprise only where explicitly stated", "addOns": [], "deploymentMode": "on-premise", "region": "Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts", "os": [], "surfaces": [ { "id": "self-hosted-web", "name": "Customer-operated web application and server", "type": "self-hosted-server" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "partial", "answer": "Enterprise account management advertises onboarding guidance, with package inclusion and cost unspecified.", "evidenceIds": [ "open-webui:open-webui:support" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "unknown", "answer": "user_training: Is end-user training offered, in which languages? No vendor training languages/curriculum, champion programme or priced change-management package was established.", "evidenceIds": [] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "partial", "answer": "Documentation provides assistant examples and Open Terminal use cases. A full workforce training/adoption curriculum was not established.", "evidenceIds": [ "open-webui:open-webui:models", "open-webui:open-webui:terminal" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "adoption_programme: Is there a champion or adoption programme? No vendor training languages/curriculum, champion programme or priced change-management package was established.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Enterprise support is separately arranged; the team describes guidance rather than implementation services and recommends a systems integrator or internal team for hands-on work. Public rates were not established.", "evidenceIds": [ "open-webui:open-webui:support" ] } ], "limitations": [ "onboarding_service: Enterprise account management advertises onboarding guidance, with package inclusion and cost unspecified.", "user_training: Is end-user training offered, in which languages? No vendor training languages/curriculum, champion programme or priced change-management package was established.", "use_case_library: Documentation provides assistant examples and Open Terminal use cases. A full workforce training/adoption curriculum was not established.", "adoption_programme: Is there a champion or adoption programme? No vendor training languages/curriculum, champion programme or priced change-management package was established.", "service_cost: Enterprise support is separately arranged; the team describes guidance rather than implementation services and recommends a systems integrator or internal team for hands-on work. Public rates were not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "open-webui:open-webui:support", "open-webui:open-webui:models", "open-webui:open-webui:terminal" ] } ] } ], "sources": [ { "id": "claude:claude:fable-plan-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15424964-claude-fable-models-on-your-plan", "title": "Claude Fable models on your plan", "locator": "How Fable models work on each plan and model-picker access; HTTP 200, body SHA256 c7e39ae19952ae2186de8c95a8034bd16a43b7da9e5b6750eca0b7c30614456a", "sourceDate": "2026-09-02", "retrievedAt": "2026-10-26", "finding": "Fable 5/5.1 are available on paid plans. Team/legacy Enterprise Premium include a capped share of weekly usage; Standard uses paid usage credits. Current usage-based Enterprise bills at API rates. Organization model access can restrict availability." }, { "id": "claude:claude:transparent-fallback-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15363606-why-claude-switched-models-in-your-conversation-with-fable-5-or-fable-5-1", "title": "Claude Fable automatic model switching", "locator": "What happens after a fallback, settings and where switching applies; HTTP 200, body SHA256 98a2769ab04b54a170b3034afde3b042c016f76ccd332e98c4065288a60ea846", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Hosted Fable safety fallbacks rerun requests on an Opus model with a visible switch notice and response model label. Users can disable automatic switching. This is a safety fallback, not general task-based multi-provider routing." }, { "id": "claude:cl-model-menu-r2-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8664678-change-the-model-effort-and-thinking-settings", "title": "Change the model, effort, and thinking settings", "locator": "Chat selector; supported effort models; Enterprise restrictions; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 74026587f919fac61d5fc3f4747ea1c889b2d3b2b6b2ee895dfbcc2dfae25cae on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The chat-selector guide names model families and effort controls but does not provide a complete Team seat-tier or per-product entitlement matrix." }, { "id": "claude:cl-context-plans-r2-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8606394-how-large-is-the-context-window-on-paid-claude-plans", "title": "Context windows on paid Claude plans", "locator": "Paid-plan scope; separate Chat and Cowork tables; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6f8fa356708c3a887106e33876dea65b71a3a9dae2ec09600ef035e14cb448e4 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The paid-plan guide distinguishes Chat and Cowork context/model tables; it does not guarantee every model on each Team seat tier or Office add-in." }, { "id": "claude:cl-upload-r2-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "locator": "Chat attachments versus project Files; PDF handling; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 640974fd8725ee528375e7fca7fe66265f94a30fb0c82071022d3da529b437ed on 2026-10-26", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-26", "finding": "The attachment guide specifies500 MB chat uploads,30 MB project files, and separate PDF visual/text behavior; these are not universal tool-path limits." }, { "id": "claude:cl-pricing-20261026", "productId": "claude", "kind": "vendor-claimed", "url": "https://claude.com/pricing", "title": "Claude pricing", "locator": "Team/Enterprise cards; commercial comparison; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9dac8ef940d7d07738f28ea203879b59cd98dfefd0bef624a91b361049a23a9f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Team is listed for 2-150 seats with Standard/Premium pricing; current Enterprise lists USD 20/seat/month annual access plus usage and a 20-seat self-serve minimum." }, { "id": "claude:cl-model-control-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "title": "Manage model access for your organization", "locator": "Organization and custom-role ceilings; Haiku exception; coverage; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 449e547e02b145fe3878d3591a80eca230ddff996580d601b38f007b78aba179 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise controls model/effort access by organization and custom role, while Haiku cannot be disabled and coverage has named exceptions." }, { "id": "open-webui:open-webui:provider", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/getting-started/quick-start/connect-a-provider/", "title": "Connect local and cloud models", "locator": "How it works; Cloud Providers; Local Servers", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Administrators connect model endpoints; the selected endpoint determines inference location, including for attached context." }, { "id": "open-webui:open-webui:compat", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/getting-started/quick-start/connect-a-provider/starting-with-openai-compatible/", "title": "OpenAI-compatible providers", "locator": "Provider configuration and provider examples", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The guide documents compatible cloud gateways and local inference servers, with provider-specific capability differences." }, { "id": "open-webui:open-webui:rag", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/chat-conversations/rag/", "title": "Retrieval augmented generation", "locator": "Embedding support; Citations; Google Drive integration; per-file retrieval mode", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Document retrieval uses configured embeddings and chunks or full context, with citations and a Google Drive file picker." }, { "id": "open-webui:open-webui:extraction", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/chat-conversations/rag/document-extraction/", "title": "Document extraction", "locator": "Available extraction methods; temporary chat limitation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Configurable extraction engines can process scanned documents; browser-only temporary extraction has format limitations." }, { "id": "claude:cl-release", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12138966-release-notes", "title": "Claude release notes", "locator": "Model launches; memory; Office/connector changes; Cowork transition", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated notes distinguish current models, cloud/unified Cowork rollout, memory defaults and connector changes." }, { "id": "claude:cl-haiku-notice", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/17444146-claude-haiku-4-5-is-leaving-the-model-selector", "title": "Claude Haiku 4.5 is leaving the model selector", "locator": "October 15 notice; October 29 removal; Team/Enterprise exceptions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The dated consumer Haiku retirement excludes Team/Enterprise, so it does not prove removal from their model catalogue." }, { "id": "open-webui:open-webui:openai", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/getting-started/quick-start/connect-a-provider/starting-with-openai/", "title": "OpenAI and Azure OpenAI connections", "locator": "Azure OpenAI tab; Advanced Configuration", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Customers configure their own OpenAI keys or Azure endpoint, deployment IDs and API version." }, { "id": "open-webui:open-webui:releases", "productId": "open-webui", "kind": "documented", "url": "https://github.com/open-webui/open-webui/releases/tag/v0.12.3", "title": "Open WebUI release notes", "locator": "v0.12.3, 2026-10-16; v0.12.2; v0.12.1", "sourceDate": "2026-10-16", "retrievedAt": "2026-10-21", "finding": "Dated releases document shipped changes, including v0.12.3 Drive scope reduction and encrypted private-channel chats." }, { "id": "claude:cl-office", "productId": "claude", "kind": "vendor-claimed", "url": "https://claude.com/claude-for-microsoft-365", "title": "Claude for Microsoft 365", "locator": "App capabilities; GA/beta; cloud credentials; review controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Claude advertises native Excel/PowerPoint/Word add-ins, Outlook beta and optional Foundry/Bedrock/Gemini Enterprise Agent Platform credentials." }, { "id": "open-webui:open-webui:models", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/workspace/models/", "title": "Models workspace", "locator": "Presets; Access; Builtin Tools; System prompts", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Model presets combine instructions, model, knowledge, tools and skills, with access grants and saved versions." }, { "id": "open-webui:open-webui:enterprise", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/enterprise/", "title": "Open WebUI for enterprise", "locator": "Licence requirements; Deployment; Support", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Branding-intact internal use is free; enterprise branding rights, support and exclusive offerings require a separate licence." }, { "id": "open-webui:open-webui:memory", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/chat-conversations/memory/", "title": "Memory and personalization", "locator": "Manual management; Administrative controls; Privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users manage persistent memories; administrators can disable the feature or restrict groups, including server-side use." }, { "id": "open-webui:open-webui:offline", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/tutorials/maintenance/offline-mode/", "title": "Run Open WebUI offline", "locator": "Local prerequisites; disabled online functionality; verification", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Disconnected operation requires prepared local models, embeddings and extraction; internet APIs and tools remain external dependencies." }, { "id": "claude:cl-enterprise", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan", "title": "What is the Enterprise plan?", "locator": "Pricing; self-serve versus sales-assisted; legacy sections", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-21", "finding": "Current Enterprise has no included tokens, bills all usage at API rates and differs from legacy seat-based arrangements." }, { "id": "claude:cl-model-control-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "title": "Manage model access for your organization", "locator": "Enterprise eligibility; role ceilings; Haiku; fallback/coverage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise model and effort access uses organization ceilings/custom roles; Haiku cannot be disabled and product/version limits apply." }, { "id": "claude:cl-default-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15330088-set-a-default-model-for-your-organization", "title": "Set a default model for your organization", "locator": "Ordinary defaults; Always start beta; projects and product fallback", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise defaults are distinct from the beta forced-start switch, which preserves existing chat-project choices and permits in-chat changes." }, { "id": "open-webui:open-webui:knowledge", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/workspace/knowledge/", "title": "Knowledge bases and document chat", "locator": "Retrieval modes; Sharing; Syncing; Export; API", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Persistent knowledge bases support scoped access, model attachment, incremental directory sync and admin text-file ZIP export." }, { "id": "open-webui:open-webui:groups", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/authentication-access/rbac/groups/", "title": "Groups", "locator": "Additive permissions; Resource Access; Nested Groups", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "User and group grants control resources; permissions accumulate across groups rather than deny access." }, { "id": "open-webui:open-webui:privacy", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/security/chat-data-privacy-and-encryption/", "title": "Chat data privacy and encryption", "locator": "Controls by concern; encryption; operators; model providers", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The deployer controls storage, encryption, logs, backups and provider connections; product admin restrictions do not prevent host-operator access." }, { "id": "open-webui:open-webui:r4-filter-implementation", "productId": "open-webui", "kind": "source-inspected", "url": "https://github.com/open-webui/open-webui/blob/33c1978d5bad52a31df75ea55143025dfad18d16/backend/open_webui/utils/filter.py", "title": "Open WebUI v0.12.4 filter implementation", "locator": "process_filter_function; process_filter_functions; inlet exception propagation", "sourceDate": "2026-10-25", "retrievedAt": "2026-10-26", "finding": "The backend dispatches installed filter handlers with user context and propagates inlet failures. It does not itself provide a configured recurring quota or managed PII policy.", "commit": "33c1978d5bad52a31df75ea55143025dfad18d16", "path": "backend/open_webui/utils/filter.py" }, { "id": "open-webui:open-webui:r4-rate-limit-example", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/extensibility/plugin/functions/filter/", "title": "Open WebUI filter functions", "locator": "Example: Rate Limiting for All Requests", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The official optional Python example counts requests per user and raises at its configurable per-minute threshold. This sample uses in-process state and is not an enabled product-wide quota or monetary budget." }, { "id": "claude:cl-rag", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11473015-retrieval-augmented-generation-rag-for-projects", "title": "Retrieval augmented generation for projects", "locator": "Activation; search tool; context indicator", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Paid projects automatically switch to retrieval when knowledge approaches context limits and show a RAG indicator." }, { "id": "claude:cl-upload-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "locator": "Chat attachments versus project Files; PDF handling", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-21", "finding": "The attachment guide specifies500 MB chat uploads,30 MB project files, and separate PDF visual/text behavior; these are not universal tool-path limits." }, { "id": "claude:cl-code-files-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude", "title": "Create and edit files with Claude", "locator": "Availability; computing/file-tool limits; file output; network sections", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Chat code/file tools create Office/PDF output and document a30 MB upload/download path; the same page has inconsistent Team egress defaults." }, { "id": "open-webui:open-webui:env", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/reference/env-configuration/", "title": "Environment variable configuration", "locator": "RAG_FILE_MAX_SIZE; RAG_FILE_MAX_COUNT; RAG_ALLOWED_FILE_EXTENSIONS; audio; system prompt", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Administrators configure document limits, accepted extensions, audio engines and instance settings." }, { "id": "claude:cl-upload", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "locator": "Formats; chat/project limits; visual PDF processing", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-21", "finding": "The page distinguishes 500 MB chat uploads, 30 MB project files and PDF visual processing up to 100 pages." }, { "id": "claude:cl-projects", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9517075-what-are-projects", "title": "What are projects?", "locator": "Knowledge; instructions; Team/Enterprise collaboration", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-21", "finding": "Projects persist selected knowledge/instructions and provide organization sharing with view/edit permissions." }, { "id": "claude:cl-groups", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13799932-manage-groups-and-group-spend-limits-on-enterprise-plans", "title": "Manage groups and group spend limits on Enterprise plans", "locator": "Group sharing; SCIM; role controls; budgets", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise groups support roles and shared resources, per-user limits and optional shared monthly budgets in beta." }, { "id": "claude:claude:atlassian-enterprise-20261026", "productId": "claude", "kind": "documented", "url": "https://claude.com/blog/enterprise-managed-auth", "title": "Enterprise-managed authorization for MCP connectors", "locator": "August 24 GA update and Atlassian Rovo MCP description; HTTP 200, body SHA256 5d973cd85982883fc28f409f6919e829a1e3791223634ca167e12524c411284e", "sourceDate": "2026-08-24", "retrievedAt": "2026-10-26", "finding": "Claude Enterprise documents generally available organization-managed authorization through Okta for named MCP providers including Atlassian. Its Atlassian section names Jira, Confluence and Teamwork Graph." }, { "id": "claude:cl-mcp-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11175166-get-started-with-custom-connectors-using-remote-mcp", "title": "Get started with custom connectors using remote MCP", "locator": "Network route; owner publication; OAuth/request headers; local distinction; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 e6307ff6f907b387075c5f8db3a45fae8cf8ea9eb15fd576b44f3368e1c5ed43 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Remote MCP originates from Anthropic cloud, can use per-user OAuth or shared credentials, and differs from Desktop-local MCP." }, { "id": "claude:cl-release-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12138966-release-notes", "title": "Claude release notes", "locator": "Model launches; memory; Office/connector changes; Cowork transition; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 07f9dcfff3c0fc1f7a6060ad0b718558075286175f3b4e1b13c665d79cab3616 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Dated notes distinguish current models, cloud/unified Cowork rollout, memory defaults and connector changes." }, { "id": "claude:cl-enterprise-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan", "title": "What is the Enterprise plan?", "locator": "Pricing; self-serve versus sales-assisted; legacy sections; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 de2b461205d4426c558e88750f5be23f7d495804c407827fc5695ecd5e1a20ee on 2026-10-26", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-26", "finding": "Current Enterprise has no included tokens, bills all usage at API rates and differs from legacy seat-based arrangements." }, { "id": "claude:cl-m365-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12684923-microsoft-365-connector-security-guide", "title": "Microsoft 365 connector security guide", "locator": "On-demand proxy; delegated permissions; consent; write controls; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8965fd2ee1dbdd7b494b834a1cbae1cd4194bf096abd2d916244178108738d3f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The Anthropic-hosted Microsoft Graph proxy retrieves on demand without file-content caching and has separately enabled write tools and delegated permissions." }, { "id": "claude:cl-google-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10166901-use-google-workspace-connectors", "title": "Use Google Workspace connectors", "locator": "Sources; private project sync; live Docs/Sheets/Slides; authorization; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 b61eb14f3e2efb4ab2a9cc441eb6beb363b5514d3c55e6f9dc8cd2565d48d135 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Google connectors retrieve user-authorized data, sync referenced Google Docs and support live editing with separate app controls." }, { "id": "open-webui:open-webui:onedrive", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/tutorials/integrations/onedrive-sharepoint/", "title": "OneDrive and SharePoint", "locator": "Work/school app registration; delegated API permissions; admin consent", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users attach Microsoft files through a delegated file picker; the guide requires tenant app registration and admin consent." }, { "id": "open-webui:open-webui:sync", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/ecosystem/knowledge-base-sync/", "title": "Knowledge base sync, oikb", "locator": "Overview; connectors; scheduling; incremental sync", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The separate official CLI and daemon copies sources into Open WebUI knowledge bases and propagates changes during sync." }, { "id": "open-webui:open-webui:mcp", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/extensibility/mcp/", "title": "Model Context Protocol", "locator": "Streamable HTTP; Why admins only; Authentication modes", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Native remote MCP is administrator-configured Streamable HTTP with shared credentials or user OAuth modes." }, { "id": "open-webui:open-webui:sync-connectors-r2", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/ecosystem/knowledge-base-sync/", "title": "oikb connector credentials and deployment boundary", "locator": "Install; Sources and connectors: SharePoint, Microsoft Teams, Google Drive, Gmail; Access is your access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The separate official oikb program lists Teams and Gmail with source credentials; it writes into knowledge bases using an Open WebUI user API key." }, { "id": "claude:cl-m365", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12684923-microsoft-365-connector-security-guide", "title": "Microsoft 365 connector security guide", "locator": "On-demand proxy; delegated permissions; consent; write controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Anthropic-hosted Microsoft Graph proxy retrieves on demand without file-content caching and has separately enabled write tools and delegated permissions." }, { "id": "claude:cl-m365-user", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15183774-connect-to-microsoft-365", "title": "Connect to Microsoft 365", "locator": "Setup; supported content; site restrictions; permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Microsoft 365 connects SharePoint/OneDrive/Outlook/Teams, excludes Sites.Selected allowlisting and OneNote reads, and requires organizational consent." }, { "id": "claude:cl-google", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10166901-use-google-workspace-connectors", "title": "Use Google Workspace connectors", "locator": "Sources; private project sync; live Docs/Sheets/Slides; authorization", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Google connectors retrieve user-authorized data, sync referenced Google Docs and support live editing with separate app controls." }, { "id": "claude:cl-memory-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context", "title": "Chat search and memory", "locator": "Improved Settings>Memory versus legacy; owners; Cowork; exclusions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Improved memory has Team/Enterprise owner controls and cloud-Cowork sharing; legacy Team lacks org controls and legacy memory is chat-only." }, { "id": "claude:cl-academy", "productId": "claude", "kind": "vendor-claimed", "url": "https://academy.claude.com/tutorials", "title": "Claude Academy tutorials", "locator": "Chat; Cowork; Office; AI fluency guides", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Academy publishes written/video guides for chat, connectors, agents, Office work and skills." }, { "id": "open-webui:open-webui:permissions", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/authentication-access/rbac/permissions/", "title": "Permissions", "locator": "Workspace and feature permission tables", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Feature and resource permissions cover models, knowledge, prompts, tools, search, images, files and memories." }, { "id": "claude:cl-pricing", "productId": "claude", "kind": "vendor-claimed", "url": "https://claude.com/pricing", "title": "Claude pricing", "locator": "Team/Enterprise cards; commercial comparison", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Team is listed for 2-150 seats with Standard/Premium pricing; current Enterprise lists USD 20/seat/month annual access plus usage and a 20-seat self-serve minimum." }, { "id": "claude:cl-mcp", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11175166-get-started-with-custom-connectors-using-remote-mcp", "title": "Get started with custom connectors using remote MCP", "locator": "Network route; owner publication; OAuth/request headers; local distinction", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Remote MCP originates from Anthropic cloud, can use per-user OAuth or shared credentials, and differs from Desktop-local MCP." }, { "id": "open-webui:open-webui:tools", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/extensibility/plugin/tools/", "title": "Tools", "locator": "Native tools and OpenAPI; Tool call approval", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Tools may run through Python, OpenAPI or MCP, and an optional approval mode stops calls until the user allows or denies them." }, { "id": "open-webui:open-webui:approvals-r2", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/extensibility/plugin/tools/", "title": "Open WebUI experimental tool permissions", "locator": "Tool Approval: ENABLE_TOOL_PERMISSIONS, Full access, Ask for approval, Stop, saved/temporary chats and exceptions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Tool Permissions is experimental and disabled by default; interactive approvals can wait, but automations and channel replies always use full access." }, { "id": "claude:claude:web-search-controls-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10684626-enable-and-use-web-search", "title": "Enable and use Claude web search", "locator": "Team/Enterprise workspace enablement and How web search works; HTTP 200, body SHA256 76f79d8a3eb4181b4e1028b23a4df9821c316008015fe0290feb4582d6b9a83d", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Team/Enterprise Owners first enable web search for the workspace, after which members use it in chat. Search answers include citations and source links. The article does not identify a universal search backend or query-processing region." }, { "id": "open-webui:open-webui:web", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/chat-conversations/web-search/", "title": "Web search", "locator": "Enabling and using web search; providers", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Search uses an administrator-configured provider and can add external sources to a conversation." }, { "id": "open-webui:open-webui:agent-search", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/chat-conversations/web-search/agentic-search/", "title": "Agentic web search and URL fetching", "locator": "Native function calling; search and fetch tools", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Tool-capable models can repeatedly search and fetch pages, with results and citations in the conversation." }, { "id": "claude:cl-cowork", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork", "title": "Get started with Claude Cowork", "locator": "Availability; cloud beta; task flow; tools; scheduling", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Paid Cowork runs multi-step tasks with local access where permitted and cloud task persistence, with Team/Enterprise cloud availability in beta." }, { "id": "open-webui:open-webui:automation", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/chat-conversations/chat-features/automations/", "title": "Automations", "locator": "Schedules; Access Control; Runtime behavior", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Recurring prompts run on the customer server through the normal chat pipeline and remain private to their owner." }, { "id": "open-webui:open-webui:r4-event-dispatch", "productId": "open-webui", "kind": "source-inspected", "url": "https://github.com/open-webui/open-webui/blob/33c1978d5bad52a31df75ea55143025dfad18d16/backend/open_webui/events.py", "title": "Open WebUI v0.12.4 event dispatch", "locator": "build_event; dispatch_event_functions; EventFunctionSink", "sourceDate": "2026-10-25", "retrievedAt": "2026-10-26", "finding": "Configured Event functions receive published system events and can run developer-written handlers. Event payload field sanitization is not a general prompt/file PII detection service.", "commit": "33c1978d5bad52a31df75ea55143025dfad18d16", "path": "backend/open_webui/events.py" }, { "id": "open-webui:open-webui:r4-incoming-channel-webhook", "productId": "open-webui", "kind": "source-inspected", "url": "https://github.com/open-webui/open-webui/blob/33c1978d5bad52a31df75ea55143025dfad18d16/backend/open_webui/routers/channels.py", "title": "Open WebUI v0.12.4 channel webhooks", "locator": "post_webhook_message, lines 2283-2361", "sourceDate": "2026-10-25", "retrievedAt": "2026-10-26", "finding": "A token-validated incoming webhook creates a channel message and publishes MESSAGE_CREATED with source channel_webhook. A configured Event handler can respond to this external input; no no-code workflow engine is implied.", "commit": "33c1978d5bad52a31df75ea55143025dfad18d16", "path": "backend/open_webui/routers/channels.py" }, { "id": "claude:claude:cowork-stop-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13364135-use-claude-cowork-safely", "title": "Use Claude Cowork safely", "locator": "Paid-plan availability, monitoring tasks and stopping suspicious behavior; HTTP 200, body SHA256 363aa11b90d168d68950bcf4820d677b076c63c1f27598be7d17ef04c727da24", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The paid-plan Cowork safety guide instructs users to monitor and stop a task when needed. It does not promise rollback of completed external actions or a guaranteed cancellation boundary." }, { "id": "claude:cl-cowork-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork", "title": "Get started with Claude Cowork", "locator": "Availability; cloud beta; task flow; tools; scheduling; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 0c2c6bcedbe79e9bc84268a92da091133ea4c9737d6790eb74583def73350c02 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Paid Cowork runs multi-step tasks with local access where permitted and cloud task persistence, with Team/Enterprise cloud availability in beta." }, { "id": "open-webui:open-webui:terminal", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/open-terminal/", "title": "Open Terminal", "locator": "Agent loop; Data analysis; Document processing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The separately deployed Open Terminal gives agents file, shell and code tools, including analysis and chart creation." }, { "id": "claude:cl-compliance", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13015708-access-the-compliance-api", "title": "Access the Compliance API", "locator": "Eligibility; primary-owner activation; event/chat/file data", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Compliance API exposes events, chats and file content with primary-owner activation and scoped organization keys." }, { "id": "claude:cl-api-prices", "productId": "claude", "kind": "documented", "url": "https://platform.claude.com/docs/en/about-claude/pricing", "title": "Claude Platform pricing", "locator": "Model pricing table; regional rates; tool token charges", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current public API prices include Sonnet 5.5 at USD 2/M input and USD 10/M output, while model choice, tokens and features change usage cost." }, { "id": "open-webui:open-webui:api", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/reference/api-endpoints/", "title": "API endpoints", "locator": "Authentication; chat completions; tools; files; models export", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Authenticated APIs expose chat, tool use, file ingestion, knowledge attachment and model configuration export." }, { "id": "open-webui:open-webui:hardening", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/getting-started/advanced-topics/hardening/", "title": "Hardening Open WebUI", "locator": "Audit logging; output; path filtering; reverse proxy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Optional request logging has configurable bodies, path exclusions, file rotation and stdout output; deployment operators own log handling." }, { "id": "claude:cl-export-user", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9450526-export-your-claude-data", "title": "Export your Claude data", "locator": "Team/Enterprise owner enablement; contents; 24-hour link", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Organization members can export their own chats when enabled, without uploaded-file contents; exports are web/Desktop only." }, { "id": "open-webui:open-webui:desktop-quickstart-r2", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/getting-started/quick-start/", "title": "Open WebUI Desktop installation route", "locator": "Desktop App section and production-install note", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Quick Start links the native desktop distribution as a route without Docker/manual setup and recommends Docker or Python for production." }, { "id": "open-webui:open-webui:desktop-readme-r2", "productId": "open-webui", "kind": "documented", "url": "https://raw.githubusercontent.com/open-webui/desktop/601137c5dec2967cfe173a6bf071fbbb460852be/README.md", "title": "Open WebUI Desktop v0.0.20 documentation", "locator": "Early Alpha; Download table; How It Works; System Requirements", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The pinned Desktop README labels the app Early Alpha, lists macOS/Windows/Linux installers and describes local execution or a connection to an existing server." }, { "id": "open-webui:open-webui:desktop-release-r2", "productId": "open-webui", "kind": "documented", "url": "https://api.github.com/repos/open-webui/desktop/releases/tags/v0.0.20", "title": "Open WebUI Desktop v0.0.20 release assets", "locator": "published_at; assets[].name; release body", "sourceDate": "2026-05-06", "retrievedAt": "2026-10-21", "finding": "The 2026-05-06 release includes macOS and Windows x64/ARM64 installers plus Linux packages; its notes describe a Linux blank-webview fix." }, { "id": "open-webui:open-webui:pwa-r2", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/getting-started/open-webui-as-app/", "title": "Open WebUI browser PWA installation", "locator": "Desktop browser installation; Android; iOS; notification limitation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The web interface can also be installed as a desktop/mobile browser PWA; PWA notifications require it to stay open." }, { "id": "claude:cl-google-addon", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/16951679-use-claude-in-google-docs-sheets-and-slides", "title": "Use Claude in Google Docs, Sheets, and Slides", "locator": "Beta eligibility; native extension; approvals; data retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A native Google Workspace sidebar beta supports Team/Enterprise, separate from connectors; edits require approval by default and extension data does not inherit organization retention." }, { "id": "open-webui:open-webui:notes", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/notes/", "title": "Notes", "locator": "Rich editor; AI editing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Notes provide rich text and Markdown editing with AI rewrites and full-content attachment to chats." }, { "id": "claude:claude:image-generation-boundary-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9002504-can-claude-produce-images", "title": "Can Claude produce images?", "locator": "Native image generation versus HTML/SVG custom visuals; HTTP 200, body SHA256 4d918af1acc08fe9d2c1ea21ae840029c1c9109acad12cb2eaeeb8b8daab4da9", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The vendor explicitly says Claude does not generate photos or illustrations like image-generation tools. HTML/SVG diagrams, charts and interactive visuals are a separate beta web/desktop capability; uploaded-image analysis is also separate." }, { "id": "open-webui:open-webui:images", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/chat-conversations/image-generation-and-editing/", "title": "Image generation", "locator": "Provider list", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Image providers include OpenAI, Gemini, ComfyUI and AUTOMATIC1111." }, { "id": "open-webui:open-webui:image-usage", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/chat-conversations/image-generation-and-editing/usage/", "title": "Generate and edit images in chat", "locator": "Availability conditions; Editing; Compositing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Image generation and editing require configured providers, feature permissions and model capability toggles." }, { "id": "open-webui:open-webui:voice", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/chat-conversations/chat-features/voice-mode/", "title": "Voice mode", "locator": "Standard mode; Realtime calls; Audio settings", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Voice mode combines configured STT and TTS or a separately configured OpenAI-compatible realtime service." }, { "id": "claude:cl-artifacts-admin", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/16994751-artifacts-admin-guide-for-team-and-enterprise-plans", "title": "Artifacts admin guide for Team and Enterprise plans", "locator": "Templates; October defaults; standalone Design closure; data handling", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins control artifact templates, while standalone Claude Design closes 2026-12-14 and in-Claude design continues." }, { "id": "open-webui:open-webui:channels", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/channels/", "title": "Channels", "locator": "Shared channels and direct messages", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Channels support multi-person collaboration and AI participation, with channel access controls." }, { "id": "open-webui:open-webui:export", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/chat-conversations/data-controls/import-export/", "title": "Import and export", "locator": "Exporting all chats; JSON schema", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users export their conversation history in documented JSON and can import compatible records." }, { "id": "claude:claude:display-languages-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language", "title": "Claude display-language settings", "locator": "Supported Languages and On Web and Desktop; HTTP 200, body SHA256 9a6fd87cbba7b558c9972e24b7bcd94249d6cb04003eea26541794f93dbae61b", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Claude documents English, French, German, Italian, Hindi, Indonesian, Japanese, Korean, Brazilian Portuguese and Latin American/Spain Spanish interfaces on web and desktop. Voice language is a separate setting." }, { "id": "open-webui:open-webui:i18n-pin", "productId": "open-webui", "kind": "source-inspected", "url": "https://raw.githubusercontent.com/open-webui/open-webui/91ea4e3421d1d8069f13d4a463fcb5986d94ea60/src/lib/i18n/locales/languages.json", "title": "Open WebUI locale registration", "locator": "src/lib/i18n/locales/languages.json, en-US, de-DE, fr-FR, it-IT entries", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The pinned client registers English, German, French and Italian interface locales; this does not establish translation quality.", "commit": "91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "path": "src/lib/i18n/locales/languages.json" }, { "id": "open-webui:open-webui:r4-german-admin-translations", "productId": "open-webui", "kind": "source-inspected", "url": "https://github.com/open-webui/open-webui/blob/33c1978d5bad52a31df75ea55143025dfad18d16/src/lib/i18n/locales/de-DE/translation.json", "title": "Open WebUI v0.12.4 German translations", "locator": "Admin Panel, Admin, Add User, Change User Role and settings entries", "sourceDate": "2026-10-25", "retrievedAt": "2026-10-26", "finding": "The distributed German translation file includes administrator and user-management labels. This establishes partial German admin localization, not completeness, naturalness or accessibility conformance.", "commit": "33c1978d5bad52a31df75ea55143025dfad18d16", "path": "src/lib/i18n/locales/de-DE/translation.json" }, { "id": "claude:cl-sso", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13132885-set-up-single-sign-on-sso", "title": "Set up single sign-on", "locator": "Team/Enterprise eligibility; IdP; owner roles; provisioning", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SSO and JIT are available to Team/Enterprise with owner configuration and verified domains." }, { "id": "claude:cl-provision", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13133195-set-up-jit-or-scim-provisioning", "title": "Set up JIT or SCIM provisioning", "locator": "Plan eligibility; provisioning matrix; group mapping", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Team supports JIT but not SCIM; Enterprise SCIM synchronizes membership and role/seat mappings with documented removal differences." }, { "id": "open-webui:open-webui:roles", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/authentication-access/rbac/roles/", "title": "Roles", "locator": "Admin; User; Pending; privacy controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can manage the system and normally bypass resource grants; environment controls can restrict product-level chat access." }, { "id": "open-webui:open-webui:sso", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/authentication-access/auth/sso/", "title": "SSO, OAuth, OIDC and trusted header", "locator": "Provider setup; OAuth group management; account creation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "OAuth/OIDC providers and trusted authentication proxies support account creation and login-time group synchronization." }, { "id": "open-webui:open-webui:mfa", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/authentication-access/mfa/", "title": "Two-factor sign-in", "locator": "Administrative configuration; OAuth bypass", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Built-in authenticator-based sign-in can be required, with explicit configuration for OAuth bypass." }, { "id": "open-webui:open-webui:scim", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/authentication-access/auth/scim/", "title": "SCIM 2.0 support", "locator": "Overview; User Operations; Deprovisioning; Group Operations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SCIM provisions users and groups; deactivation maps ordinary accounts to pending and ends live connections." }, { "id": "open-webui:open-webui:r7-scim-bearer-doc", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/authentication-access/auth/scim/", "title": "Open WebUI SCIM bearer authentication recheck", "locator": "Configuration; Environment Variables; SCIM API Configuration; Security Considerations", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The guide configures SCIM through environment variables, including SCIM_ENABLED and SCIM_TOKEN bearer authentication. It documents no user-selectable token-scope control; account visibility rules are distinct from token scopes." }, { "id": "open-webui:open-webui:r7-scim-bearer-code", "productId": "open-webui", "kind": "source-inspected", "url": "https://github.com/open-webui/open-webui/blob/33c1978d5bad52a31df75ea55143025dfad18d16/backend/open_webui/routers/scim.py", "title": "Open WebUI v0.12.4 SCIM authentication", "locator": "get_scim_auth, lines 251-297", "sourceDate": "2026-10-25", "retrievedAt": "2026-10-26", "finding": "The pinned authentication function checks Bearer header format, whether SCIM is enabled, and a constant-time comparison with the configured SCIM_TOKEN. The inspected authentication path exposes no per-token selectable scopes.", "commit": "33c1978d5bad52a31df75ea55143025dfad18d16", "path": "backend/open_webui/routers/scim.py" }, { "id": "claude:cl-model-control", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "title": "Manage model access for your organization", "locator": "Organization and custom-role ceilings; Haiku exception; coverage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise controls model/effort access by organization and custom role, while Haiku cannot be disabled and coverage has named exceptions." }, { "id": "claude:cl-analytics", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12883420-view-usage-analytics-for-team-and-enterprise-plans", "title": "View usage analytics for Team and Enterprise plans", "locator": "Roles; product/model/user data; CSV exports", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins have plan-scoped adoption and spend views, including per-user/model CSVs and separate seat-based overage reporting." }, { "id": "open-webui:open-webui:analytics", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/administration/analytics/", "title": "Analytics", "locator": "User and model tables; Group filters; Export; Privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admin analytics reports messages and provider-reported tokens by users, models and groups and exposes an export API." }, { "id": "claude:cl-audit", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9970975-access-audit-logs", "title": "Access audit logs", "locator": "Enterprise export; 180 days; fields; content exclusion; CMEK", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Enterprise audit export covers 180 days of metadata, excludes prompt content and has a CMEK export limitation with a Compliance API alternative." }, { "id": "claude:cl-compliance-partners", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15167101-get-started-with-claude-compliance-api-integrations", "title": "Get started with Claude Compliance API integrations", "locator": "Security, archive and eDiscovery partners", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The documentation lists partner compliance/eDiscovery/monitoring integrations; each integration needs separate scope and behavior verification." }, { "id": "open-webui:open-webui:security", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/enterprise/security/", "title": "Enterprise security", "locator": "Regulatory frameworks; data governance", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The page describes deployment controls and states that compliance responsibility remains with the deploying organization." }, { "id": "claude:cl-compliance-partners-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15167101-get-started-with-claude-compliance-api-integrations", "title": "Get started with Claude Compliance API integrations", "locator": "Eligibility and Enterprise activation; monitoring/DLP partners", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Compliance integrations are Primary-Owner-enabled; Claude Platform has a separate scope and this is not a Team entitlement or proof of inline redaction." }, { "id": "open-webui:open-webui:filter", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/extensibility/plugin/functions/filter/", "title": "Filter functions", "locator": "Filter lifecycle and extension examples", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Administrators can install custom Python filters in the model request path; behavior depends on the installed filter." }, { "id": "open-webui:open-webui:banners", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/administration/banners/", "title": "Customizable banners", "locator": "Configuration and dismissible banners", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins can display instance banners; a banner is not evidence of a mandatory recorded policy acknowledgement." }, { "id": "claude:cl-servers", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/7996890-where-are-your-servers-located-do-you-host-your-models-on-eu-servers", "title": "Where are your servers located? Do you host your models on EU servers?", "locator": "Commercial global routing; US storage; internal processing", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Commercial documentation says data is stored in the US, inference can route globally and internal support/safety processes can occur in affiliate countries." }, { "id": "claude:cl-us-only", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15422948-enable-us-only-inference-for-your-organization", "title": "Enable US-only inference for your organization", "locator": "Eligibility; billing; exclusions", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Usage-based Enterprise offers US-only inference at 1.1 times standard rates for applicable newer models, excluding storage and third-party processing." }, { "id": "open-webui:open-webui:quickstart", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/getting-started/quick-start/", "title": "Quick start", "locator": "Docker; pip; data volume", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The software is self-installable with Docker or Python and keeps state in customer-controlled storage." }, { "id": "claude:cl-dpa", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/legal/data-processing-addendum", "title": "Data Processing Addendum", "locator": "B.7; C; E/F; H; SCC/Swiss schedules", "sourceDate": "2025-02-24", "retrievedAt": "2026-10-21", "finding": "The DPA covers confidential processing, subprocessors, audit access, security and post-termination return/deletion with transfer schedules." }, { "id": "claude:cl-terms", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/legal/commercial-terms", "title": "Commercial Terms of Service", "locator": "Customer content; confidentiality; contracting party; fees", "sourceDate": "2025-06-17", "retrievedAt": "2026-10-21", "finding": "Commercial terms prohibit model training on customer content, define EEA/Swiss/UK Irish contracting and provide confidentiality and commercial-use restrictions." }, { "id": "claude:cl-training", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/7996868-is-my-data-used-for-model-training", "title": "Is my data used for model training?", "locator": "Commercial default; feedback; disable feedback", "sourceDate": "2026-08-18", "retrievedAt": "2026-10-21", "finding": "Commercial content is not used for training by default; explicit feedback can be used and retained up to five years, with owner controls." }, { "id": "claude:cl-covered-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15425695-covered-models", "title": "Covered Models", "locator": "Default retention; temporary eligible Fable exception; EFS", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-21", "finding": "Covered Models have default minimum retention, with a separate limited agreement-based Fable ZDR exception for eligible internal-business applications." }, { "id": "claude:cl-covered-routes-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15425996-data-retention-practices-for-covered-models", "title": "Data retention practices for Covered Models", "locator": "ZDR configurations; eligible notices; cloud-provider storage; hosted Chat/Cowork", "sourceDate": "2026-09-05", "retrievedAt": "2026-10-21", "finding": "The updated guide excludes notified exception customers from the standard ZDR-transition instructions and says hosted Enterprise Chat/Cowork already use standard retention." }, { "id": "claude:cl-retention-r2", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data", "title": "How long do you store organization data?", "locator": "Saved commercial chats; deletion; safety and feedback exceptions", "sourceDate": "2026-07-01", "retrievedAt": "2026-10-21", "finding": "Commercial saved-chat retention differs from API retention; backend deletion normally takes up to 30 days and safety/legal/feedback exceptions remain." }, { "id": "claude:cl-retention-admin-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10440198-configure-custom-data-retention-controls-for-enterprise-plans", "title": "Configure custom data retention controls for Enterprise plans", "locator": "Project precedence; daily deletion process; role and feature limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current English guidance schedules over-age content on save and deletes through a daily background process, preserving project precedence and feature exclusions." }, { "id": "claude:cl-gov", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/9519291-what-is-anthropic-s-policy-for-handling-governmental-requests-for-user-information", "title": "Government requests for user information", "locator": "Valid process; challenge; customer notice; exceptions", "sourceDate": "2026-03-16", "retrievedAt": "2026-10-21", "finding": "Anthropic documents valid-process review, rejection of deficient requests, notice exceptions and generally directing enterprise requests to the customer." }, { "id": "claude:cl-trust-route", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/subprocessors", "title": "Anthropic subprocessor list access route", "locator": "DPA Schedule 4 link; redirect to trust.anthropic.com/subprocessors", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The public list URL redirects to a trust portal that returned no extractable entries in this research; countries and revision remain unverified." }, { "id": "claude:cl-ai-act", "productId": "claude", "kind": "vendor-claimed", "url": "https://www.anthropic.com/claude-fable-and-mythos-5-1", "title": "Introducing Claude Fable 5.1 and Claude Mythos 5.1", "locator": "Compliance with the EU AI Act", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The provider announcement describes transparency-code signing, watermarking for later models and a restricted-preview detection API; this is not a deployer compliance verdict." }, { "id": "claude:claude:commercial-certifications-20261026", "productId": "claude", "kind": "vendor-claimed", "url": "https://privacy.claude.com/en/articles/10015870-what-certifications-has-anthropic-obtained", "title": "Anthropic commercial compliance credentials", "locator": "Commercial-products applicability and credential list; HTTP 200, body SHA256 d44ecb66e9cf7636e39a9b9da3c61cc6513dfca890e68fcdaa1bc7051f310335", "sourceDate": "2026-03-16", "retrievedAt": "2026-10-26", "finding": "The commercial privacy page claims ISO 27001:2022, ISO/IEC 42001:2023 and SOC 2 Type I/II. Copies are request-gated; issuer, certificate/report scope, period and validity were not inspected." }, { "id": "claude:cl-dpa-20261026", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/legal/data-processing-addendum", "title": "Data Processing Addendum", "locator": "B.7; C; E/F; H; SCC/Swiss schedules; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c11e0d2d380f6155e900d4357d2a154e85cd0b38db427ca11e5048e02c375218 on 2026-10-26", "sourceDate": "2025-02-24", "retrievedAt": "2026-10-26", "finding": "The DPA covers confidential processing, subprocessors, audit access, security and post-termination return/deletion with transfer schedules." }, { "id": "claude:cl-cmek", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15505325-what-are-customer-managed-encryption-keys-cmek", "title": "What are customer-managed encryption keys?", "locator": "Eligibility; customer KMS; scope", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Eligible Enterprise organizations can use customer AWS/GCP/Azure master keys for certain chats, projects and files, with feature limitations." }, { "id": "claude:cl-ip", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13200993-restrict-access-to-claude-with-ip-allowlisting", "title": "Restrict access to Claude with IP allowlisting", "locator": "Enterprise eligibility; coverage; external sharing exception", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise supports source-IP CIDR restrictions configured through support; externally shared artifacts can remain outside that restriction." }, { "id": "claude:cl-covered-review", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15425996-data-retention-practices-for-covered-models", "title": "Data retention practices for Covered Models", "locator": "Human review; 30 days; affected ZDR configurations", "sourceDate": "2026-09-05", "retrievedAt": "2026-10-21", "finding": "Controlled reviewers may inspect safety-flagged retained data, with logged access; normal chat/Cowork already use standard retention." }, { "id": "open-webui:open-webui:secrecy-access", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/security/chat-data-privacy-and-encryption/", "title": "Open WebUI chat data access boundary", "locator": "Who Can Read Chat Data?; What Encryption Protects; informational-content disclaimer", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The privacy guide identifies application, infrastructure operators and configured model providers as content-access trust boundaries; admin UI controls do not remove infrastructure access." }, { "id": "open-webui:open-webui:secrecy-legal", "productId": "open-webui", "kind": "vendor-claimed", "url": "https://www.openwebui.com/legal", "title": "Open WebUI for law firms", "locator": "Materials for risk, KM, security, and legal ops review; FAQ: confidential matter information and uploaded files", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The law-firm page describes customer-operated storage/routing and links technical guidance and US ABA materials; it is general product guidance." }, { "id": "open-webui:open-webui:secrecy-support", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/enterprise/support/", "title": "Open WebUI enterprise support", "locator": "Support Capabilities; Consulting Topics; For Procurement & Legal; informational-content disclaimer", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise support describes advisory engineering access, dedicated channels and SLAs, with contractual commitments dependent on applicable terms." }, { "id": "open-webui:open-webui:terms", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/features/open-terminal/terminals/", "title": "Terminals orchestrator", "locator": "Prerequisites; Licensing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The separate per-user terminal orchestration layer requires an Open WebUI Enterprise licence for production." }, { "id": "claude:fx-20261020", "productId": "claude", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB euro reference historical rates", "locator": "Cube time=2026-10-20; USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Directly retrieved ECB XML gives EUR 1 = USD 1.1215 = CHF 0.9237." }, { "id": "claude:cl-consumption", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/14782391-claude-enterprise-consumption-guide", "title": "Claude Enterprise consumption guide", "locator": "Model/effort recommendations; defaults; limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The guide recommends Sonnet for routine/high-volume work and lower effort, while administrators configure the actual default and usage controls." }, { "id": "open-webui:open-webui:cost-vm", "productId": "open-webui", "kind": "documented", "url": "https://prices.azure.com/api/retail/prices?currencyCode=EUR&%24filter=armRegionName+eq+%27switzerlandnorth%27+and+serviceName+eq+%27Virtual+Machines%27+and+%28armSkuName+eq+%27Standard_D4s_v5%27+or+armSkuName+eq+%27Standard_D8s_v5%27+or+armSkuName+eq+%27Standard_D16s_v5%27%29+and+priceType+eq+%27Consumption%27", "title": "Azure Retail Prices, Switzerland North Linux VMs", "locator": "Consumption; Virtual Machines Dsv5 Series; Standard_D4s_v5/D8s_v5/D16s_v5", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "EUR hourly PAYG rates retrieved 2026-10-21 are 0.2226, 0.4453 and 0.8905 for D4s, D8s and D16s v5 respectively." }, { "id": "open-webui:open-webui:cost-pg", "productId": "open-webui", "kind": "documented", "url": "https://prices.azure.com/api/retail/prices?currencyCode=EUR&%24filter=armRegionName+eq+%27switzerlandnorth%27+and+serviceName+eq+%27Azure+Database+for+PostgreSQL%27+and+priceType+eq+%27Consumption%27", "title": "Azure Retail Prices, PostgreSQL Flexible Server", "locator": "General Purpose Ddsv5 Series Compute, 2/4/8 vCore; Flex Server Storage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "EUR hourly PAYG GP compute is 0.2288, 0.4576 and 0.9152 for 2/4/8 vCore; storage is EUR 0.1325 per GB-month." }, { "id": "open-webui:open-webui:cost-fx", "productId": "open-webui", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB euro reference rate history", "locator": "Cube time=2026-10-20; USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "The 2026-10-20 reference rates are EUR 1 = USD 1.1215 and CHF 0.9237." }, { "id": "open-webui:open-webui:cost-model", "productId": "open-webui", "kind": "documented", "url": "https://developers.openai.com/api/docs/pricing", "title": "OpenAI API pricing", "locator": "Standard, short-context gpt-6-luna row", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Standard gpt-6-luna API price is USD 0.10 per million input tokens and USD 0.50 per million output tokens; caching, batch and regional premiums are separate." }, { "id": "open-webui:open-webui:cost-effort", "productId": "open-webui", "kind": "documented", "url": "https://developers.openai.com/api/docs/models/gpt-6-luna", "title": "GPT-6 Luna model documentation", "locator": "Reasoning effort and text-token pricing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The model accepts reasoning effort none, the lowest documented effort, and lists the same standard text-token rates." }, { "id": "open-webui:open-webui:license-pin", "productId": "open-webui", "kind": "documented", "url": "https://raw.githubusercontent.com/open-webui/open-webui/91ea4e3421d1d8069f13d4a463fcb5986d94ea60/LICENSE", "title": "Open WebUI v0.12.3 licence", "locator": "LICENSE, clauses 1-4; prior-licence reservation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The pinned licence preserves notices and restricts branding changes, with exceptions for up to 50 rolling-30-day users, prior written permission or enterprise permission." }, { "id": "open-webui:open-webui:desktop-license-r2", "productId": "open-webui", "kind": "documented", "url": "https://raw.githubusercontent.com/open-webui/desktop/601137c5dec2967cfe173a6bf071fbbb460852be/LICENSE", "title": "Open WebUI Desktop v0.0.20 licence", "locator": "LICENSE heading and GNU Affero General Public License version 3 text", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The separately packaged Desktop repository distributes GNU AGPL version 3 licence text at its v0.0.20 revision." }, { "id": "claude:cl-export-org-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13346720-export-your-organization-s-data", "title": "Export your organization data", "locator": "Primary owner; scope; deleted items; link expiry; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 57af2f5ad8f732b35209851f2ba150423ac16e9d6a5c59718d6b0dd9ef672cae on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Team/Enterprise Primary Owners can export organization conversation/user data; deleted content is excluded and links expire in 24 hours." }, { "id": "claude:cl-export-user-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9450526-export-your-claude-data", "title": "Export your Claude data", "locator": "Team/Enterprise owner enablement; contents; 24-hour link; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 5fe1cfd761095719efd95b5bc63049b1ceed6ddc3ed081373247053022153bfc on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Organization members can export their own chats when enabled, without uploaded-file contents; exports are web/Desktop only." }, { "id": "claude:cl-compliance-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13015708-access-the-compliance-api", "title": "Access the Compliance API", "locator": "Eligibility; primary-owner activation; event/chat/file data; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f641744bc193c80154bdb21a45e3c0527566f256728552432047c12936b79225 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise Compliance API exposes events, chats and file content with primary-owner activation and scoped organization keys." }, { "id": "open-webui:open-webui:chats-pin", "productId": "open-webui", "kind": "source-inspected", "url": "https://raw.githubusercontent.com/open-webui/open-webui/91ea4e3421d1d8069f13d4a463fcb5986d94ea60/backend/open_webui/routers/chats.py", "title": "Open WebUI admin chat export implementation", "locator": "backend/open_webui/routers/chats.py, get_all_user_chats_in_db, lines 1113-1117", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The admin-only all/db route returns chat records when ENABLE_ADMIN_EXPORT is enabled.", "commit": "91ea4e3421d1d8069f13d4a463fcb5986d94ea60", "path": "backend/open_webui/routers/chats.py" }, { "id": "claude:claude:regional-presence-20261026", "productId": "claude", "kind": "vendor-claimed", "url": "https://www.anthropic.com/news/new-offices-in-paris-and-munich-expand-european-presence", "title": "Anthropic European office announcement", "locator": "November 7, 2025 announcement, Zurich and planned Munich offices; HTTP 200, body SHA256 f73fca94192490d5216bd82ba233110af7093cfb2d08e3848eb79d3c055eea72", "sourceDate": "2025-11-07", "retrievedAt": "2026-10-26", "finding": "The dated company announcement identifies an existing Zurich office and plans for Munich and Paris. It does not establish current staffing, a Swiss contracting entity or guaranteed local-language support." }, { "id": "claude:cl-status-20261026", "productId": "claude", "kind": "documented", "url": "https://status.claude.com/", "title": "Claude Status", "locator": "Component health; incident history; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 dabd165cf98d3b64e94051b42876be9d30ed1383af03d4c1a201674b97acb34e on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Claude publishes separate hosted-product components and an incident history without providing a scoped contractual SLA in this page." }, { "id": "open-webui:open-webui:support", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/enterprise/support/", "title": "Support and SLAs", "locator": "Account manager; Office hours; Consulting; guidance scope", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise support advertises account management and engineering guidance, while hands-on implementation remains with the customer or integrator." }, { "id": "open-webui:open-webui:roadmap", "productId": "open-webui", "kind": "documented", "url": "https://docs.openwebui.com/roadmap/", "title": "Open WebUI roadmap", "locator": "In progress; Planned", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Budget controls, broader localization and accessibility appear on an undated roadmap and are not treated as shipped guarantees." } ] }