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Agent-readable comparison

Claude Team / Enterprise vs onAI

Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI.

This comparison has 17 criteria with sourced findings for both products, including 14 that a second agent cross-checked for both. 50 criteria have a sourced finding for at least one product, and 44 carry a statement by onAI. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. No winner is declared. A missing sourced finding is not evidence that a capability is absent.

Same facts as Markdown and JSON. Methodology.

Models

MOD-01 Model catalogue and providers

Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.

Claude Team / Enterprise

Agent cross-checked Support: partial

Team and Enterprise offer Anthropic model families with seat-specific Fable billing and visible safety fallback; organization controls can restrict the picker.

Availability: unknown · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients; version=Hosted commercial Chat documentation checked 2026-10-26; plan=Team Standard/Premium; current usage-based Enterprise; legacy seat-based Enterprise only where explicitly identified; add_ons=Usage credits for Fable on Team Standard and legacy Enterprise Standard; consumption billed separately on current Enterprise; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • current_models: The current selector/context guides list Haiku 5.5, Sonnet 5.5, Opus 5.5 and Fable 5.1, plus older choices. Pricing includes the Opus/Sonnet/Haiku families on Team and Enterprise. Fable 5/5.1 use paid credits on Team Standard and legacy Enterprise Standard, a capped included share on Premium, and API-rate consumption on current Enterprise. Admin restrictions can remove access; no authenticated tenant picker was observed.
  • user_choice: Users select a chat model and effort from the menu; changes apply to the next response. Enterprise model controls may restrict choices. Office and Cowork defaults are scoped separately.
  • auto_routing: Fable 5/5.1 safety fallback is enabled by default and may rerun a flagged request on an Opus model in the same chat. A visible notice and responding-model label disclose the switch, and users can disable it. General task-complexity routing is not established.
  • multimodal_input: The chat attachment guide documents images/PDF/documents; exact per-model modality and paid-seat compatibility remains unverified.
  • providers Which model providers are available? [supported]: The commercial plan table includes Anthropic Fable, Opus, Sonnet and Haiku families; this is a single-provider hosted chat catalogue. Sources: claude:cl-pricing-20261026.
  • current_models Which current models are selectable on this plan? [partial]: The current selector/context guides list Haiku 5.5, Sonnet 5.5, Opus 5.5 and Fable 5.1, plus older choices. Pricing includes the Opus/Sonnet/Haiku families on Team and Enterprise. Fable 5/5.1 use paid credits on Team Standard and legacy Enterprise Standard, a capped included share on Premium, and API-rate consumption on current Enterprise. Admin restrictions can remove access; no authenticated tenant picker was observed. Sources: claude:cl-model-menu-r2-20261026, claude:cl-context-plans-r2-20261026, claude:cl-pricing-20261026, claude:claude:fable-plan-20261026.
  • user_choice Can users pick the model per chat? [partial]: Users select a chat model and effort from the menu; changes apply to the next response. Enterprise model controls may restrict choices. Office and Cowork defaults are scoped separately. Sources: claude:cl-model-menu-r2-20261026, claude:cl-model-control-20261026.
  • auto_routing Does the product route between models automatically, and is the chosen model shown? [partial]: Fable 5/5.1 safety fallback is enabled by default and may rerun a flagged request on an Opus model in the same chat. A visible notice and responding-model label disclose the switch, and users can disable it. General task-complexity routing is not established. Sources: claude:claude:transparent-fallback-20261026, claude:claude:fable-plan-20261026.
  • multimodal_input Which models accept images, audio or files? [partial]: The chat attachment guide documents images/PDF/documents; exact per-model modality and paid-seat compatibility remains unverified. Sources: claude:cl-upload-r2-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: claude:cl-model-menu-r2-20261026, claude:cl-context-plans-r2-20261026, claude:cl-upload-r2-20261026, claude:cl-pricing-20261026, claude:claude:fable-plan-20261026, claude:cl-model-control-20261026, claude:claude:transparent-fallback-20261026.

onAI

Agent cross-checked Support: partial

The public page offers user-selectable Claude, GPT, Gemini, Grok and Mistral families. Exact chat model versions, automatic routing and per-model input capabilities are not established.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat and Flat price public offers; exact model entitlements unspecified; add_ons=none stated; deployment_mode=not specified; region=Unspecified by source; os=not specified.

Limitations

  • Model-family marketing is not a tested model inventory or a release-lag measurement.
  • providers Which model providers are available? [supported]: The vendor names Anthropic, OpenAI, Google, xAI and Mistral AI model families; current selectable provider inventory was not observed. Sources: onai:public-models-display-20261026.
  • current_models Which current models are selectable on this plan? [partial]: The page names Claude, GPT, Gemini, Grok and Mistral families, but supplies no complete versioned chat-model list per plan. Sources: onai:public-models-display-20261026.
  • user_choice Can users pick the model per chat? [supported]: Employees choose a model for a task within the administrator-approved set. Sources: onai:public-models-display-20261026.
  • auto_routing Does the product route between models automatically, and is the chosen model shown? [unknown]: The public model section does not establish automatic routing or disclosure of its selected model; no app fixture was run.
  • multimodal_input Which models accept images, audio or files? [unknown]: Public chat-model copy does not map image, audio or file input to named model versions. Image Studio is a separate capability.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-models-display-20261026.

MOD-02 Model freshness

Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.

Claude Team / Enterprise

Agent cross-checked Support: partial

Release notes and scoped retirement notices exist; comparative lag and pinning remain open.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: release_lag_days, version_pinning.
  • Read each atomic answer for its plan, access and feature limits.
  • release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? Unverified after checking release notes and Haiku notice; three provider/product release-date pairs and persistent enterprise model pinning not verified.
  • changelog Is there a dated public model changelog? [supported]: Claude publishes dated model and product release notes. Sources: claude:cl-release.
  • deprecation_notice How much notice is given before a model is removed? [partial]: Haiku 4.5 consumer removal has October 15-to-29 notice, explicitly excluding Team/Enterprise. A general commercial-model notice period was not established. Sources: claude:cl-haiku-notice.
  • version_pinning Can an admin keep an older model version? [unknown]: Can an admin keep an older model version? Unverified after checking release notes and Haiku notice; three provider/product release-date pairs and persistent enterprise model pinning not verified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-release, claude:cl-haiku-notice.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

We enable new models shortly after their release.

MOD-03 Bring-your-own keys and provider contracts

Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.

Claude Team / Enterprise

Agent cross-checked Support: partial

Office add-ins advertise customer cloud credentials; that does not establish BYO inference in regular Claude chat.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude for Microsoft 365 official add-ins, Claude Team and Enterprise web workspaces; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Paid Office add-ins; regular Team/Enterprise chat only as an explicit gap; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: own_api_keys, custom_endpoint, byo_pricing, byo_restrictions.
  • Read each atomic answer for its plan, access and feature limits.
  • own_api_keys Can the customer use its own provider API keys? [unknown]: Can the customer use its own provider API keys? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.
  • own_cloud_contract Can it use its own Azure OpenAI, Bedrock or Vertex deployment? [partial]: Claude for Microsoft 365 advertises Foundry, Bedrock and Gemini Enterprise Agent Platform credentials. Regular Claude chat BYO cloud-account support remains unverified. Sources: claude:cl-office.
  • custom_endpoint Can an admin add any OpenAI-compatible endpoint? [unknown]: Can an admin add any OpenAI-compatible endpoint? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.
  • byo_pricing Does BYO change the licence price? [unknown]: Does BYO change the licence price? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.
  • byo_restrictions Which features stop working with BYO? [unknown]: Which features stop working with BYO? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-office.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Your own provider contracts and API keys (for example Azure, OpenRouter) are possible on request.

MOD-04 Local and self-hosted models

Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.

Claude Team / Enterprise

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

With on-premises, local models can be connected (for example via Ollama).

MOD-05 Model control and usage limits

Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.

Claude Team / Enterprise

Agent cross-checked Support: partial

Enterprise has model/effort ceilings and ordinary defaults; always-start enforcement is a separate beta with project exceptions.

Availability: beta · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Enterprise organization/custom-role model access and defaults; Always start with the default model and effort level is beta; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Beta applies specifically to forced starting model/effort; ordinary model ceilings and defaults are documented separately. Team entitlement is not inferred.
  • Existing chat-project selection is an explicit exception. No two-group/model restriction fixture; Chrome/Security and client-version coverage limits still apply.
  • model_allowlist_by_group Can admins limit models per group? [partial]: Enterprise organization model/effort ceilings constrain custom roles; Haiku cannot be disabled. Per-source data-binding rules remain unverified. Sources: claude:cl-model-control-r2.
  • data_bound_models Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unverified after checking Claude Team/Enterprise pricing, identity, connector, privacy and release documentation retrieved 2026-10-21; no paid organization or shared fixture.
  • default_model Can admins set the default model? [partial]: Enterprise can choose an ordinary organization/role default. The Always start switch is beta, still permits in-chat switching, and does not override remembered choices in existing chat projects. New projects and new project Cowork tasks use the default; unavailable product models fall back to Anthropic's recommendation. Sources: claude:cl-default-r2.
  • user_limits What per-user message or token limits apply, and are they published? [supported]: Current usage-based Enterprise has no included token allowance or seat usage cap; Team/legacy plans differ. Sources: claude:cl-enterprise.
  • limit_behaviour What happens when a limit is reached? [partial]: Disabling an enabled Enterprise model can require fallback or explicit switching; default selection is not permission to access a disabled model. Spend-limit enforcement remains separate. Sources: claude:cl-model-control-r2.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-model-control-r2, claude:cl-default-r2, claude:cl-enterprise.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Admins decide per group which models are allowed.

Company knowledge

KNOW-01 Files in chat

Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.

Claude Team / Enterprise

Agent cross-checked Support: partial

Chat attachments, project knowledge files and code/file tools have separate published limits.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team/Enterprise Chat attachments and project Files; enabled Chat code/file path only where explicitly named; add_ons=Code execution/file creation must be enabled for XLSX and the computing/file-tool route; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Limits are assigned to the named UI/repository/tool path rather than treated as conflicting universal maxima. Exact large-attachment transfer into the computing environment remains untested.
  • Office/Cowork paths are excluded. No long PDF, scan, formula workbook or PowerPoint fixture.
  • formats Which formats are accepted? [supported]: Chat attachments support PDF/DOCX/CSV/TXT/HTML/ODT/RTF/EPUB/JSON and XLSX with code execution; JPEG/PNG/GIF/WebP images. This is not an Office/Cowork format matrix. Sources: claude:cl-upload-r2.
  • limits What size and count limits apply per file and chat? [partial]: Chat Add files/photo attachments:500 MB/file,20/chat, PDF 1000-page maximum. Project Files:30 MB/file. The separate code/file-creation guide specifies30 MB per upload/download in its computing/file-tool path, with a separate larger-PDF processing caveat. A500 MB attachment is not promised to work in that30 MB tool path. Sources: claude:cl-upload-r2, claude:cl-code-files-r2.
  • ocr Are scanned PDFs read? [partial]: For Chat PDF processing, up to 100 pages receive visual/text analysis;101–1000 pages text only. Scanned-contract OCR accuracy was not tested. Sources: claude:cl-upload-r2.
  • spreadsheets Are Excel tables read with structure intact? [partial]: Chat XLSX uploads require code/file creation; its file-tool guide has a30 MB upload/download limit. Formula/table preservation was not fixture-tested. Sources: claude:cl-upload-r2, claude:cl-code-files-r2.
  • full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [partial]: Paid projects switch to search-based RAG near context limits and show an indicator; this does not establish every chat-file reading path. Sources: claude:cl-rag.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-upload-r2, claude:cl-code-files-r2, claude:cl-rag.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Upload PDF, Word, Excel and other files directly in the chat and ask about them.

KNOW-02 Knowledge bases and shared collections

Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.

Claude Team / Enterprise

Agent cross-checked Support: partial

Projects persist curated knowledge and instructions and support organizational sharing.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • persistent_collections Can users keep document collections across chats? [supported]: Projects retain a knowledge base and instructions for related chats. Sources: claude:cl-projects.
  • sharing_scope Can collections be shared with users, groups or the whole organisation? [supported]: Team/Enterprise share projects with organization members; Enterprise groups can receive shared resources. Sources: claude:cl-projects, claude:cl-groups.
  • size_limits What are the collection limits? [partial]: Project files have a 30 MB limit; paid RAG expands effective knowledge capacity, with no fixed total capacity verified. Sources: claude:cl-upload, claude:cl-rag.
  • assistant_binding Can collections be bound to an assistant? [partial]: Project instructions and knowledge provide persistent task context; binding tools/model into a separately versioned assistant was not fully verified. Sources: claude:cl-projects.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-projects, claude:cl-groups, claude:cl-upload, claude:cl-rag.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Shared knowledge collections with access rights per group.

KNOW-03 Enterprise connectors

Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).

Claude Team / Enterprise

Agent cross-checked Support: partial

First-party Microsoft/Google connectors and custom MCP provide distinct enterprise-data routes.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • atlassian: Claude Enterprise documents Atlassian Rovo MCP for Jira, Confluence and Teamwork Graph, including organization-managed authorization through Okta. This does not establish a native indexed Confluence connector, universal Team entitlement or observed ACL fidelity.
  • other_systems: Enterprise docs list GitHub and Slack; Salesforce is a separately approved paid-plan beta in release notes. Box/ServiceNow details remain unverified.
  • on_prem_sources: Remote MCP must be reachable from Anthropic cloud; Desktop-local MCP is separate and unavailable in cloud chat/Cowork. Named file-share/database connectors were not verified.
  • microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: Anthropic-hosted Graph connector covers SharePoint, OneDrive, Outlook and Teams; Claude owner enablement and Entra consent are separate. Sources: claude:cl-m365-20261026.
  • google_workspace Which Google sources are connected? [supported]: Gmail, Calendar and Drive are documented with owner enablement and user authorization; live Docs/Sheets/Slides are separate connectors. Sources: claude:cl-google-20261026.
  • atlassian Confluence and Jira? [partial]: Claude Enterprise documents Atlassian Rovo MCP for Jira, Confluence and Teamwork Graph, including organization-managed authorization through Okta. This does not establish a native indexed Confluence connector, universal Team entitlement or observed ACL fidelity. Sources: claude:claude:atlassian-enterprise-20261026, claude:cl-mcp-20261026.
  • other_systems Which other business systems? [partial]: Enterprise docs list GitHub and Slack; Salesforce is a separately approved paid-plan beta in release notes. Box/ServiceNow details remain unverified. Sources: claude:cl-enterprise-20261026, claude:cl-release-20261026.
  • on_prem_sources Can on-prem file shares or databases be connected? [partial]: Remote MCP must be reachable from Anthropic cloud; Desktop-local MCP is separate and unavailable in cloud chat/Cowork. Named file-share/database connectors were not verified. Sources: claude:cl-mcp-20261026.
  • connector_provider Who builds and maintains each connector? [supported]: Microsoft connector is Anthropic-hosted; custom MCP may be built/hosted by the customer or a third party. Sources: claude:cl-m365-20261026, claude:cl-mcp-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: claude:cl-m365-20261026, claude:cl-google-20261026, claude:cl-enterprise-20261026, claude:cl-release-20261026, claude:cl-mcp-20261026, claude:claude:atlassian-enterprise-20261026.

onAI

Agent cross-checked Support: partial

The vendor describes live Microsoft 365 access with specific delegated permissions. Other connector names are marketing leads with incomplete source and plan scope.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Microsoft 365 listed in Per seat and Flat price; optional Microsoft licences/permissions apply; add_ons=Optional existing Microsoft 365 Copilot licence for semantic search and meeting notes; deployment_mode=not specified; region=Source tenant region and model processing region depend on customer configuration; os=not specified.

Limitations

  • Microsoft 365 claims are vendor statements, not an observed tenant connection. Generic connector examples are not individually verified integrations.
  • microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: The page lists SharePoint/OneDrive files, SharePoint pages/lists, Outlook mail/attachments, calendar, Teams chats, OneNote, To Do/Planner and directory. Channels and meeting transcripts require additional admin approval; semantic Copilot search/meeting notes require eligible Microsoft 365 Copilot licences. Sources: onai:public-m365-display-20261026, onai:public-m365-permissions-display-20261026.
  • google_workspace Which Google sources are connected? [unknown]: The page’s Google sign-in is not a Google Drive/Gmail connector specification. No scoped Google Workspace data connector or trial was verified.
  • atlassian Confluence and Jira? [partial]: The FAQ names Confluence as a standard-connector example without setup, plan or permission details. Jira availability is not established. Sources: onai:public-other-connectors-display-20261026.
  • other_systems Which other business systems? [partial]: The FAQ names S3 and proprietary data sources through connectors or an API. No source-by-source catalogue for Notion, Box, Salesforce or ServiceNow was obtained. Sources: onai:public-other-connectors-display-20261026.
  • on_prem_sources Can on-prem file shares or databases be connected? [unknown]: Custom database and on-premises hosting copy does not establish an operational file-share/database connector, network gateway or associated plan requirements.
  • connector_provider Who builds and maintains each connector? [partial]: onAI says its Microsoft app supplies the Microsoft 365 connection and IT approves delegated permissions; no provider/maintenance contract is specified for the other example connectors. Sources: onai:public-m365-permissions-display-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-m365-display-20261026, onai:public-m365-permissions-display-20261026, onai:public-other-connectors-display-20261026.

KNOW-04 Permission-aware retrieval

Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.

Claude Team / Enterprise

Agent cross-checked Support: partial

Documented live-source permissions do not replace the required two-user test.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • No observed permission assurance or revocation SLA is established. Shared conversation output can reveal retrieved content to recipients.
  • source_permissions_respected Are source permissions enforced per user? [supported]: Microsoft and Google connectors use the connected user account permissions. Sources: claude:cl-m365, claude:cl-google.
  • enforcement_point Does the source system, a mirrored index or nothing enforce them? [supported]: Microsoft Graph delegated calls check source access; the connector is a proxy without a copied file-content cache. Sources: claude:cl-m365.
  • revocation_delay How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? Unverified after checking connector security and user docs; no restricted-document or revocation-latency fixture.
  • admin_scope_controls Can admins exclude sites, folders or labels? [partial]: Owners control connectors/tools; Microsoft Sites.Selected and a SharePoint site allowlist are explicitly unavailable in this connector. Sources: claude:cl-m365-user.
  • sensitivity_labels Are Microsoft Purview or similar labels respected? [partial]: The Microsoft security guide says delegated access respects M365 DLP; exact Purview label exclusion behavior was not tested. Sources: claude:cl-m365.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-m365, claude:cl-google, claude:cl-m365-user.

onAI

Agent cross-checked Support: partial

For Microsoft 365 the vendor claims per-user source permission checks at query time. Revocation delay, site exclusions and sensitivity-label behavior have not been tested.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat; Flat price includes everything in Per seat. Microsoft 365 connector consent and source-account access required.; add_ons=Customer Microsoft account and required delegated consent; deployment_mode=not specified; region=Customer Microsoft tenant; receiving model region configured separately; os=not specified.

Limitations

  • Scope is the live Microsoft 365 connector. Native knowledge collection ACLs and copied/shared answers require separate checks.
  • Public pricing explicitly includes Microsoft 365 in Per seat and inherits it in Flat price. This establishes advertised plan scope, not a completed permission or deletion-propagation fixture.
  • source_permissions_respected Are source permissions enforced per user? [supported]: The vendor says onAI makes delegated read-only requests as the signed-in user and Microsoft checks that person’s source access. No two-user restricted-folder fixture was run. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026.
  • enforcement_point Does the source system, a mirrored index or nothing enforce them? [supported]: Microsoft is the stated enforcement point for live requests; the page says no mirrored Microsoft 365 library index is created. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026.
  • revocation_delay How quickly does a removed permission take effect? [unknown]: No measured permission-revocation propagation interval is published and no revoke/grant fixture was run.
  • admin_scope_controls Can admins exclude sites, folders or labels? [unknown]: The page lists optional source permissions and model restrictions but does not establish site/folder/label exclusion controls.
  • sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: No Microsoft Purview sensitivity-label handling specification or label fixture was obtained.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026, onai:review-plan-m365-display-20261026.

KNOW-05 Freshness and sync model

Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.

Claude Team / Enterprise

Agent cross-checked Support: partial

Microsoft content is fetched on demand; Google project references have a separate sync path.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: sync_interval, deletion_propagation, index_location.
  • Read each atomic answer for its plan, access and feature limits.
  • live_or_indexed Is content searched live or copied into an index? [partial]: Microsoft uses on-demand Graph access without caching file content. Google Docs attached to private projects sync from Drive. Sources: claude:cl-m365, claude:cl-google.
  • sync_interval How often does an index refresh? [unknown]: How often does an index refresh? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.
  • deletion_propagation How quickly does a deleted document disappear? [unknown]: How quickly does a deleted document disappear? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.
  • index_location Where is indexed content stored? [unknown]: Where is indexed content stored? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-m365, claude:cl-google.

onAI

Agent cross-checked Support: partial

Microsoft 365 is described as live retrieval without a second library index. Content read into a chat remains in that conversation, and no edit/delete timing was measured.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat; Flat price includes everything in Per seat. Microsoft 365 connector consent and source-account access required.; add_ons=Microsoft delegated connector consent; deployment_mode=not specified; region=Source data in customer Microsoft tenant; chat storage per deployment; os=not specified.

Limitations

  • This is the Microsoft 365 sync model only. Uploaded knowledge collections use a separate storage/retrieval mechanism.
  • Public pricing explicitly includes Microsoft 365 in Per seat and inherits it in Flat price. This establishes advertised plan scope, not a completed permission or deletion-propagation fixture.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026, onai:review-plan-m365-display-20261026.

KNOW-06 Grounding and retrieval quality

Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.

Claude Team / Enterprise

Agent cross-checked Support: partial

Google-source citations are documented; grounding accuracy remains unmeasured.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • No observed accuracy or cross-language retrieval ranking.
  • citations Are answers linked to specific sources? [partial]: Google connector answers cite original email/calendar/document sources when available. Sources: claude:cl-google.
  • citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.
  • cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.
  • no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.
  • observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-google.

onAI

Agent cross-checked Support: partial

For Per seat and Flat price Microsoft 365 answers, the vendor describes numbered source citations. Grounding accuracy, abstention and cross-language retrieval remain unknown without the shared fixture.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat; Flat price includes everything in Per seat. Microsoft 365 connector consent and source-account access required.; add_ons=Required Microsoft delegated consent and customer source-account access; deployment_mode=not specified; region=Customer Microsoft tenant; receiving model region depends on configuration; os=not specified.

Limitations

  • This record covers Microsoft 365 source citations on the two named public offers. No observed accuracy, link verification, abstention or cross-language retrieval result is claimed.
  • citations Are answers linked to specific sources? [supported]: For Microsoft 365 answers included in Per seat and inherited by Flat price, the vendor describes numbered links to the original email, file or chat. The illustrated conversations are examples; citation accuracy was not observed. Sources: onai:review-plan-m365-display-20261026, onai:review-m365-boundaries-display-20261026.
  • citation_accuracy Do the cited passages support the answer? [unknown]: No fixture or real source-linked answer was checked for passage support or link accuracy.
  • cross_language Does a question in one language find documents in another? [unknown]: The DE/FR/EN question set was not run against a connected corpus; interface translation does not establish cross-language retrieval quality.
  • no_answer_behaviour Does it say when the corpus has no answer? [unknown]: No no-answer corpus fixture was run; the public example does not establish reliable abstention.
  • observed_accuracy How many of the question set were answered correctly? [unknown]: No observed question-set numerator, denominator, model/settings or repeat count is available. No accuracy percentage is invented.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:review-m365-boundaries-display-20261026, onai:review-plan-m365-display-20261026.

KNOW-07 Memory and personal context

Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.

Claude Team / Enterprise

Agent cross-checked Support: partial

Improved memory and legacy memory have different Team/Enterprise administration and Cowork behavior.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Team/Enterprise improved Settings>Memory experience; legacy Settings>Capabilities memory is separately qualified; project instructions are independent; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Identify experience by Settings>Memory versus legacy Memory under Settings>Capabilities; neither control set is applied universally.
  • No organization memory fixture. Current page retains a legacy section for a small number of Team/Enterprise organizations.
  • custom_instructions Can users set persistent instructions? [supported]: Projects have persistent instructions for context and style. Sources: claude:cl-projects.
  • cross_chat_memory Does the product remember facts across chats? [partial]: Improved memory: owners enable availability and members opt in; cloud Cowork shares Chat memory, local Cowork does not. Legacy memory is chat-only and unavailable in Cowork. Sources: claude:cl-memory-r2.
  • user_memory_controls Can users view, edit and delete memories? [partial]: Improved memory users inspect/delete topics, pause/reset and choose sensitive-topic opt-in. Incognito remains subject to organization export/retention. Legacy settings and summary-memory behavior differ. Sources: claude:cl-memory-r2.
  • admin_memory_controls Can admins turn memory off? [partial]: Improved memory: Owners/Primary Owners control availability; disabling it deletes existing entries. Legacy Team explicitly lacks org-level memory controls. Improved memory is unavailable under the named HIPAA/public-sector/custom-retention agreements. Sources: claude:cl-memory-r2.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-projects, claude:cl-memory-r2.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Personal instructions that apply across all chats.

Assistants and agents

AGT-01 Custom assistants

Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.

Claude Team / Enterprise

Agent cross-checked Support: partial

Projects, skills, plugins and artifacts provide reusable task context; full assistant governance remains partly unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • No HR-policy assistant was built or shared with a test group.
  • create_assistants Can users create assistants with instructions, knowledge and tools? [partial]: Projects pair instructions/knowledge; skills and plugins provide reusable task behavior, while custom agent model/tool binding was not fully audited. Sources: claude:cl-projects, claude:cl-academy.
  • creator_permissions Can admins limit who creates them? [partial]: Enterprise groups/custom roles control plugin access and shared resources; a complete assistant-creator matrix was not verified. Sources: claude:cl-groups.
  • sharing_scope Can assistants be shared with users, groups or everyone? [supported]: Team/Enterprise projects share with organization members; Enterprise groups can receive projects/skills/plugins. Sources: claude:cl-projects, claude:cl-groups.
  • catalogue Is there an internal assistant directory? [partial]: Organization resources and plugins can be shared; a complete internal assistant directory was not inspected. Sources: claude:cl-groups.
  • prompt_library Are shared prompt templates available? [partial]: Skills capture reusable instructions/processes across Office apps; plain prompt-template catalogue behavior was not verified. Sources: claude:cl-office.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-projects, claude:cl-academy, claude:cl-groups, claude:cl-office.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Create your own assistants with instructions and knowledge and share them with your team.

AGT-02 Tools, actions and MCP

Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.

Claude Team / Enterprise

Agent cross-checked Support: partial

Claude supports remote and local MCP with different execution and identity boundaries.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • No external-tool call or fixture permission test was performed.
  • builtin_tools Which tools are built in? [supported]: Code execution, web search, Research and connector tools are listed for commercial plans. Sources: claude:cl-pricing.
  • custom_actions Can admins add API actions? [partial]: Custom remote MCP can expose action tools; OpenAPI-specific action configuration was not separately verified. Sources: claude:cl-mcp.
  • mcp_client Can it use remote MCP servers, and with what admin control? [supported]: Remote MCP works through Anthropic cloud. Desktop-local MCP is a separate local-network mechanism; Cowork/cloud chat cannot use that local configuration. Sources: claude:cl-mcp.
  • tool_auth Do tools act as the user or as a shared account? [supported]: Remote connectors can use per-user OAuth or fixed shared request-header credentials; the latter exposes that credential's access to users. Sources: claude:cl-mcp.
  • tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Owners enable connectors and tools; Microsoft Teams sends require Ask, while other tools have configurable permission behavior. Sources: claude:cl-m365, claude:cl-mcp.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-pricing, claude:cl-mcp, claude:cl-m365.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Tools and your own API actions (OpenAPI); MCP not yet.

AGT-03 Web search and deep research

Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.

Claude Team / Enterprise

Agent cross-checked Support: partial

Web search and Research are offered; detailed search-provider geography and group policy remain open.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • search_provider: Which search provider handles queries, and where? Unverified after checking commercial plan comparison, connector and release docs; current search provider, query location, web-specific citation behavior and full admin toggle matrix not established. Search on 2026-10-26: https://claude.com/pricing, https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork, https://support.claude.com/en/articles/10684626-enable-and-use-web-search. No additional scoped evidence established this answer.
  • web_search Is web search available? [supported]: Commercial plans include web search. Sources: claude:cl-pricing-20261026.
  • admin_toggle Can admins disable it per organisation or group? [supported]: An Owner or Primary Owner enables web search for the Team/Enterprise workspace under Organization settings > Capabilities. Members then enable it in chat; the new unified experience can invoke search without a per-chat toggle. Sources: claude:claude:web-search-controls-20261026.
  • search_provider Which search provider handles queries, and where? [unknown]: Which search provider handles queries, and where? Unverified after checking commercial plan comparison, connector and release docs; current search provider, query location, web-specific citation behavior and full admin toggle matrix not established. Search on 2026-10-26: https://claude.com/pricing, https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork, https://support.claude.com/en/articles/10684626-enable-and-use-web-search. No additional scoped evidence established this answer.
  • deep_research Is multi-step research with a report available? [supported]: Commercial plans list Research; no shared-corpus report was run. Sources: claude:cl-pricing-20261026.
  • web_citations Are web sources cited? [supported]: The web-search guide documents direct citations and links to the sources used in searched answers. Citation correctness was not fixture-tested. Sources: claude:claude:web-search-controls-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: claude:cl-pricing-20261026, claude:claude:web-search-controls-20261026.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Web search with cited sources; admins grant it to groups.

AGT-04 Workflows and automation

Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.

Claude Team / Enterprise

Agent cross-checked Support: partial

Cowork documents scheduled multi-step tasks; external-event triggers remain unverified.

Availability: beta · Delivery: native
Scope: surfaces=Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Team and Enterprise Cowork; cloud execution in beta; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: event_triggers.
  • Read each atomic answer for its plan, access and feature limits.
  • workflow_builder Is there a workflow or chain builder? [partial]: Cowork turns outcome instructions into multi-step tasks and reusable scheduled work; a separate no-code graph builder was not verified. Sources: claude:cl-cowork.
  • scheduled_tasks Can prompts or assistants run on a schedule? [partial]: Scheduled Cowork tasks run in the cloud with no device online, subject to commercial beta and admin access. Sources: claude:cl-cowork.
  • event_triggers Can external events start a workflow? [unknown]: Can external events start a workflow? Unverified after checking Cowork task/schedule and connector docs; no external-event trigger contract or event fixture.
  • builder_audience Is building aimed at business users, IT or developers? [supported]: Cowork is aimed at knowledge work with no terminal required. Sources: claude:cl-cowork.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-cowork.

onAI

Agent cross-checked Support: partial

The public site labels the native workflow engine coming soon and offers n8n/custom workflow services meanwhile.

Stated by onAI We build workflows and automations as a service; a self-service builder is in progress. (vendor-statement, asserted )

Availability: unknown · Delivery: official-integration
Scope: surfaces=onAI browser workspace; version=Undated public homepage checked 2026-10-26; no native workflow release verified.; plan=Public n8n/custom-workflow service offer on request; plan entitlement unspecified. Native workflow engine described as coming soon.; add_ons=none stated; deployment_mode=not specified; region=Workflow deployment and processing regions are not specified in the cited public homepage section.; os=not specified.

Limitations

  • workflow_builder: The native engine is announced as coming soon, without a release date. The current offer describes n8n integration run by onAI, the customer or a partner; no native self-service chain builder is counted as released.
  • scheduled_tasks: No user-facing scheduled-prompt service, schedule limits or plan entitlement was verified. Internal background task machinery is insufficient evidence. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.
  • event_triggers: No documented email/form/business-system trigger or executed workflow was obtained; outbound webhooks do not establish inbound workflow triggers. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.
  • builder_audience: For the described n8n alternative, onAI, the customer or a partner may operate it, and onAI offers workflow construction on request. This does not specify a shipped native builder audience, schedule limits or event-trigger coverage.
  • The public homepage is undated and combines a future native engine with an on-request service alternative. No public deployment/version or Per seat/Flat price workflow entitlement was established.
  • workflow_builder Is there a workflow or chain builder? [partial]: The native engine is announced as coming soon, without a release date. The current offer describes n8n integration run by onAI, the customer or a partner; no native self-service chain builder is counted as released. Sources: onai:onai:review-fix-public-workflow-scope-20261026.
  • scheduled_tasks Can prompts or assistants run on a schedule? [unknown]: No user-facing scheduled-prompt service, schedule limits or plan entitlement was verified. Internal background task machinery is insufficient evidence. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.
  • event_triggers Can external events start a workflow? [unknown]: No documented email/form/business-system trigger or executed workflow was obtained; outbound webhooks do not establish inbound workflow triggers. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.
  • builder_audience Is building aimed at business users, IT or developers? [partial]: For the described n8n alternative, onAI, the customer or a partner may operate it, and onAI offers workflow construction on request. This does not specify a shipped native builder audience, schedule limits or event-trigger coverage. Sources: onai:onai:review-fix-public-workflow-scope-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:onai:review-fix-public-workflow-scope-20261026.

AGT-05 Agentic task execution

Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.

Claude Team / Enterprise

Agent cross-checked Support: partial

Cowork documents multi-step execution; broad action and stop-control behavior remains untested.

Availability: beta · Delivery: native
Scope: surfaces=Claude Cowork cloud and desktop task execution, Claude connectors and remote MCP integrations; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Team/Enterprise Cowork; cloud beta where stated; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • visible_steps: The documented task flow includes planning and subtasks; complete tool-step visibility was not independently observed.
  • side_effect_confirmation: Microsoft connector has required confirmations for specified email/calendar/Teams actions; this does not establish mandatory confirmation for every Cowork side effect.
  • stop_control: The paid-plan Cowork safety guide documents user stopping/monitoring of tasks. It does not guarantee that stopping reverses a completed write or cancels every submitted external action.
  • agent_mode Is there an agent mode for multi-step tasks? [supported]: Paid Cowork plans and executes multi-step tasks with code, files and browser access where permitted. Sources: claude:cl-cowork-20261026.
  • visible_steps Are steps and tool calls shown? [partial]: The documented task flow includes planning and subtasks; complete tool-step visibility was not independently observed. Sources: claude:cl-cowork-20261026.
  • side_effect_confirmation Must the user confirm actions with side effects? [partial]: Microsoft connector has required confirmations for specified email/calendar/Teams actions; this does not establish mandatory confirmation for every Cowork side effect. Sources: claude:cl-m365-20261026.
  • stop_control Can the user stop a running task? [partial]: The paid-plan Cowork safety guide documents user stopping/monitoring of tasks. It does not guarantee that stopping reverses a completed write or cancels every submitted external action. Sources: claude:claude:cowork-stop-20261026, claude:cl-cowork-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: claude:cl-cowork-20261026, claude:cl-m365-20261026, claude:claude:cowork-stop-20261026.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

No separate autonomous agent mode; tools run in the normal chat.

AGT-06 Programmable access

Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.

Claude Team / Enterprise

Agent cross-checked Support: partial

A public model API and separate compliance/analytics interfaces exist; workspace feature parity is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: knowledge_api, mcp_server.
  • Read each atomic answer for its plan, access and feature limits.
  • chat_api Is there an API for chat and assistants? [partial]: Claude Platform has a public separately priced model API; this does not establish API access to the same Claude Team/Enterprise assistant conversations. Sources: claude:cl-api-prices.
  • knowledge_api Can documents be loaded through an API? [unknown]: Can documents be loaded through an API? Unverified after checking Claude Platform pricing and commercial Compliance API docs; workspace knowledge ingestion and product MCP-server exposure not verified.
  • api_governance Do audit, budgets and model rules apply to API use? [partial]: Enterprise Compliance API covers eligible deployments; automatic parity of model, budget and audit policy with separately purchased API usage was not established. Sources: claude:cl-compliance.
  • mcp_server Does the product expose itself to other agents over MCP? [unknown]: Does the product expose itself to other agents over MCP? Unverified after checking Claude Platform pricing and commercial Compliance API docs; workspace knowledge ingestion and product MCP-server exposure not verified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-api-prices, claude:cl-compliance.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

API for chat and document processing on request.

Daily work

WORK-01 Clients and access points

Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.

Claude Team / Enterprise

Agent cross-checked Support: partial

Web, native clients and Chrome access are documented, with distinct admin and beta eligibility.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • web Is a full web client available? [supported]: Commercial Claude is available on the web. Sources: claude:cl-enterprise.
  • desktop_apps Windows and macOS apps? [supported]: Cowork supports macOS and Windows desktop clients on paid plans. Sources: claude:cl-cowork.
  • mobile_apps iOS and Android apps with SSO? [partial]: iOS/Android clients support commercial accounts; SSO mobile login was not tested. Sources: claude:cl-cowork, claude:cl-m365-user.
  • browser_extension Is there a browser extension or sidebar? [partial]: Claude in Chrome is available with plan/Enterprise admin eligibility. Sources: claude:cl-cowork.
  • managed_deployment Can IT deploy and configure clients through MDM? [partial]: Team and Enterprise plan comparisons list enterprise desktop deployment; exact MDM packages/policies were not reviewed. Sources: claude:cl-pricing.
  • client_feature_gaps Which features are missing on mobile? [partial]: Exports require web/Desktop; cloud Cowork rollout and admin enablement differ from local desktop execution. Sources: claude:cl-export-user, claude:cl-cowork.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-enterprise, claude:cl-cowork, claude:cl-m365-user, claude:cl-pricing, claude:cl-export-user.

onAI

Agent cross-checked Support: partial

The vendor offers a browser workspace requiring no installation. Native clients, extensions and managed deployment support remain unknown.

Stated by onAI An uncluttered interface without technical settings. At Manor, hundreds of employees use onAI every day. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat and Flat price web workspace offers; add_ons=none stated; deployment_mode=not specified; region=Unspecified by source; os=Browser; operating system unspecified.

Limitations

  • Only browser access is established by public copy. No native-client absence is inferred from missing listings.
  • web Is a full web client available? [supported]: The public AI Tools section describes the employee workspace running in a current browser with nothing to install. Sources: onai:public-web-client.
  • desktop_apps Windows and macOS apps? [unknown]: No first-party Windows/macOS native client download, company-SSO support table or desktop fixture was located.
  • mobile_apps iOS and Android apps with SSO? [unknown]: No iOS/Android native app listing or mobile SSO fixture was verified. A responsive website would not establish native apps.
  • browser_extension Is there a browser extension or sidebar? [unknown]: No browser extension/sidebar release or installation instructions were located on the public product page or sitemap.
  • managed_deployment Can IT deploy and configure clients through MDM? [unknown]: No MDM/Intune deployment package, policy guide or client configuration profile was obtained.
  • client_feature_gaps Which features are missing on mobile? [unknown]: No matched desktop/mobile-browser/native-client fixture was run; no cross-client feature parity claim is made.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:public-web-client.

WORK-02 Office suite and Teams integration

Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.

Claude Team / Enterprise

Agent cross-checked Support: partial

Native Microsoft add-ins and a separate Google Workspace beta have different approval and data paths.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude for Microsoft 365 official add-ins, Claude connectors and remote MCP integrations, Claude native Google Workspace sidebar beta; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Team/Enterprise Office; Outlook beta; Google Workspace native beta; add_ons=Microsoft/Google subscriptions and administrator deployment approval where required; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • No deployment or native-edit fixture. Google extension retains its own local per-file history and does not inherit custom organization retention.
  • word_excel_powerpoint Does it work inside Word, Excel and PowerPoint? [supported]: Claude advertises native Excel/PowerPoint/Word add-ins as generally available on paid plans. Sources: claude:cl-office.
  • outlook Does it work inside Outlook? [supported]: Outlook add-in is beta and opens drafts in the native composer for user sending. Sources: claude:cl-office.
  • teams Is there a Teams app or bot? [partial]: Teams read/write is through the separate Microsoft connector; a native Teams app was not established. Sources: claude:cl-m365.
  • google_workspace_apps Does it work inside Docs, Sheets or Gmail? [supported]: Native Google Docs/Sheets/Slides sidebar is beta for Team/Enterprise, installed via Google Marketplace. It edits the open file under the user identity with ask-before-edits by default; connectors are a separate feature. Sources: claude:cl-google-addon.
  • licence_prerequisites Which licences or consents are needed? [partial]: Paid Claude or supported cloud credentials are advertised for Office; Google add-in needs a paid supported plan and Marketplace approval. Microsoft source connector needs work-account/Entra consent. Sources: claude:cl-office, claude:cl-google-addon, claude:cl-m365-user.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-office, claude:cl-m365, claude:cl-google-addon, claude:cl-m365-user.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Outlook and Excel add-ins in preparation; Microsoft 365 is connected live.

WORK-03 Translation and writing

Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.

Claude Team / Enterprise

Agent cross-checked Support: partial

Office rewriting/review is documented; translation fidelity and glossary controls remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: document_translation, translation_engine, glossaries, formality_and_variants.
  • Read each atomic answer for its plan, access and feature limits.
  • document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.
  • translation_engine Which engine translates? [unknown]: Which engine translates? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.
  • glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.
  • formality_and_variants Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.
  • writing_tools Are dedicated rewrite and proofreading tools available? [partial]: Word add-in advertises tracked revisions, comments and company styles; no proofreading/translation fixture was run. Sources: claude:cl-office.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-office.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Translation with DeepL: documents with their layout, glossaries, formal or informal address. Plus adjusting style and tone.

WORK-04 Image generation and editing

Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.

Claude Team / Enterprise

Agent cross-checked Support: partial

Claude explicitly excludes native photo/illustration generation; HTML/SVG visuals and uploaded-image analysis are separate capabilities.

Availability: unknown · Delivery: unknown
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients; version=Public help checked 2026-10-26; plan=Team/Enterprise native Claude web and desktop; third-party image tools excluded; add_ons=none stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; os=not specified.

Limitations

  • image_editing: Can users edit uploaded images? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.
  • admin_control: Can admins restrict image generation? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.
  • usage_terms: What usage rights apply to output? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.
  • image_generation Can users generate images, with which models? [unsupported]: The official image FAQ explicitly says Claude does not generate photos or illustrations like dedicated image-generation tools. Its beta HTML/SVG diagrams/charts are not a native raster image-generation model. Sources: claude:claude:image-generation-boundary-20261026.
  • image_editing Can users edit uploaded images? [unknown]: Can users edit uploaded images? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.
  • admin_control Can admins restrict image generation? [unknown]: Can admins restrict image generation? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.
  • usage_terms What usage rights apply to output? [unknown]: What usage rights apply to output? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: claude:claude:image-generation-boundary-20261026.

onAI

Agent cross-checked Support: partial

Image Studio advertises several image models, prompt-based editing and administrator controls. Its cost examples and commercial-use statement are vendor claims.

Stated by onAI The leading image models from OpenAI, Google, Black Forest Labs and xAI in one studio: one prompt to up to three models side by side, styles with automatic prompt enhancement, editing with up to ten reference images, cost shown before generating. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Image Studio listed in Per seat and Flat price; model entitlements unspecified; add_ons=none stated; deployment_mode=not specified; region=Provider dependent; EU-only optional tier described separately; os=not specified.

Limitations

  • Displayed prices and timings are illustrative UI examples, not a general price list or measured benchmark. No provider-specific output-rights contract was reviewed.
  • image_generation Can users generate images, with which models? [supported]: The page lists GPT Image, Nano Banana Pro, Imagen 4 and FLUX.3, with up to three selected models per prompt and an estimated provider cost shown before generation. Exact version IDs and live plan entitlements were not tested. Sources: onai:public-images.
  • image_editing Can users edit uploaded images? [supported]: The page describes editing an uploaded image or a previous result using a text instruction and shows image-editing models. Inpainting masks and per-model limits were not verified. Sources: onai:public-images.
  • admin_control Can admins restrict image generation? [supported]: Administrators are said to choose image models and which users may use them; optional personal-data filtering is described. Sources: onai:public-images.
  • usage_terms What usage rights apply to output? [partial]: The vendor says generated images may be used commercially. It does not supply model-specific output licences, indemnities or restrictions in this section. Sources: onai:public-image-rights.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:public-image-rights, onai:public-images.

WORK-05 Voice and meetings

Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.

Claude Team / Enterprise

Agent cross-checked Support: partial

Voice and Office dictation are listed; meeting and dialect details need evidence.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: read_aloud, meeting_summaries, swiss_german_speech.
  • Read each atomic answer for its plan, access and feature limits.
  • dictation Can users dictate prompts? [supported]: Claude for Microsoft 365 advertises dictation in its sidebar. Sources: claude:cl-office.
  • read_aloud Can answers be read aloud? [unknown]: Can answers be read aloud? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.
  • voice_conversation Is a live voice mode available? [partial]: Team/Enterprise feature comparison lists Voice mode; exact client/language/audio-processing scope was not fully verified. Sources: claude:cl-pricing.
  • meeting_summaries Are meetings transcribed and summarised? [unknown]: Are meetings transcribed and summarised? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.
  • swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-office, claude:cl-pricing.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Voice input with transcription, and answers read aloud.

WORK-06 Data analysis and document output

Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.

Claude Team / Enterprise

Agent cross-checked Support: partial

Enabled Chat code/file tools provide sandboxed analysis and Office/PDF output; Team egress defaults are not established by this finding.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Team/Enterprise Chat code execution, file creation and artifact editing where enabled; excludes native Office and Cowork execution defaults; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Narrowed to verified file creation/execution. The guide's conflicting Team default is retained as a named configuration gap, not a claim about an enabled tenant.
  • No formula/PPT/PDF output fixture. Separate enabled MCP routes are not controlled by the code-sandbox egress setting.
  • data_analysis Can it analyse spreadsheets with executed code? [supported]: Enabled Chat code/file creation runs code in a sandboxed container and can create Python analysis scripts. This does not establish a particular Team egress default. Sources: claude:cl-code-files-r2.
  • charts Can it produce charts? [supported]: The Chat computing path can create PNG data visualizations; native Office add-in charts are outside this narrowed scope. Sources: claude:cl-code-files-r2.
  • office_file_output Can it create Word, Excel or PowerPoint files? [supported]: Enabled Chat file creation produces downloadable XLSX/PPTX/DOCX/PDF, subject to the file-tool guide's30 MB upload/download path. Sources: claude:cl-code-files-r2.
  • canvas_editing Is there a document or canvas editor for iterating on output? [partial]: Docs/Design/Slides artifact templates support editing; template availability differs by type and plan. Sources: claude:cl-artifacts-admin.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-code-files-r2, claude:cl-artifacts-admin.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Code execution (Python) for data analysis and charts.

WORK-07 Sharing and team spaces

Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.

Claude Team / Enterprise

Agent cross-checked Support: partial

Commercial projects and artifacts support shared work; recipient source boundaries need tests.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: group_chat.
  • Read each atomic answer for its plan, access and feature limits.
  • share_chats Can chats be shared inside the organisation? [partial]: Shared project members can see project content and chat within it; a full chat-link audience matrix was not verified. Sources: claude:cl-projects.
  • team_spaces Are shared projects or workspaces available? [supported]: Team/Enterprise have shared projects; Enterprise groups receive shared projects/skills/plugins. Sources: claude:cl-projects, claude:cl-groups.
  • group_chat Can several people chat together with the AI? [unknown]: Can several people chat together with the AI? Unverified after checking project sharing, group controls and connector security; synchronous group AI chat and cross-group sharing fixture not verified.
  • share_permission_boundary Does sharing respect the recipient's access to sources? [partial]: Microsoft connector guide says shared-chat recipients see the response incorporating tool data; original source authorization does not prove recipient-safe output sharing. Sources: claude:cl-m365.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-projects, claude:cl-groups, claude:cl-m365.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Share chats with colleagues by link.

WORK-08 Interface languages and accessibility

Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.

Claude Team / Enterprise

Agent cross-checked Support: partial

Web and desktop interface languages include German, French and Italian; UI quality, complete admin localization and WCAG conformance remain unverified.

Availability: unknown · Delivery: unknown
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Team and Enterprise using the documented web/desktop language setting; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • dach_language_quality: Are German, French and Italian UIs complete and natural? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.
  • accessibility_statement: Is there a WCAG conformance statement? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.
  • admin_ui_languages: Is the admin interface available in German? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.
  • ui_languages Which UI languages are offered? [supported]: The public display-language guide lists German, French and Italian, alongside English, Hindi, Indonesian, Japanese, Korean, Brazilian Portuguese and two Spanish variants, for web and desktop. Sources: claude:claude:display-languages-20261026.
  • dach_language_quality Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.
  • accessibility_statement Is there a WCAG conformance statement? [unknown]: Is there a WCAG conformance statement? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.
  • admin_ui_languages Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: claude:claude:display-languages-20261026.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Interface in German and English, more languages in preparation.

Administration and governance

ADM-01 Single sign-on and authentication

Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.

Claude Team / Enterprise

Agent cross-checked Support: partial

Commercial SSO and domain controls are documented; exact client MFA/Conditional Access coverage remains open.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Connector token/device policy caveats must not be generalized to Claude SSO itself. No trial login was performed.
  • sso_protocols Which SSO protocols and identity providers work? [partial]: The SSO/provisioning guides document SAML IdPs including Entra, Okta, Google and others; full OIDC/direct-LDAP matrix was not established. Sources: claude:cl-sso, claude:cl-provision.
  • sso_plan Which plan includes SSO? [supported]: SSO is available on Team and Enterprise. Sources: claude:cl-sso.
  • mfa Can MFA be enforced? [unknown]: Can MFA be enforced? Unverified after checking SSO/provisioning and Microsoft connector security docs; direct MFA policy enforcement and client Conditional Access compatibility not tested.
  • conditional_access Do Entra conditional-access policies apply? [unknown]: Do Entra conditional-access policies apply? Unverified after checking SSO/provisioning and Microsoft connector security docs; direct MFA policy enforcement and client Conditional Access compatibility not tested.
  • domain_capture Can the company claim its email domain? [partial]: SSO requires domain verification; Enterprise account claiming and Team migration differ. Sources: claude:cl-sso, claude:cl-pricing.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-sso, claude:cl-provision, claude:cl-pricing.

onAI

Agent cross-checked Support: partial

Public copy offers Microsoft, Google, OIDC and LDAP sign-in, with published plan differences. Native SAML, MFA enforcement and conditional-access behavior were not verified.

Availability: unknown · Delivery: official-integration
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat: Microsoft/Google; Flat price: Microsoft/Google/OIDC/LDAP; add_ons=none stated; deployment_mode=not specified; region=Identity-provider and deployment regions unspecified; os=not specified.

Limitations

  • No successful login or policy enforcement fixture was run. SAML and MFA are left unknown rather than inferred from corporate-login marketing.
  • sso_protocols Which SSO protocols and identity providers work? [supported]: The current page lists Microsoft Entra ID, Google, any OpenID Connect provider and LDAP. It does not establish native SAML support; generic corporate SSO language is insufficient. Sources: onai:public-pricing-display-20261026.
  • sso_plan Which plan includes SSO? [supported]: Per seat lists Entra ID and Google. Flat price lists Entra ID, Google, OIDC and LDAP. These are published offer terms, not an executed SSO fixture. Sources: onai:public-pricing-display-20261026.
  • mfa Can MFA be enforced? [unknown]: No onAI-native MFA requirement or tenant-enforced IdP-MFA setup was verified. IdP capabilities are not automatically onAI enforcement.
  • conditional_access Do Entra conditional-access policies apply? [unknown]: No Entra conditional-access compatibility statement or test policy/login result was obtained.
  • domain_capture Can the company claim its email domain? [unknown]: No domain-claim/verification workflow, automatic capture policy or ownership-transfer fixture was established from public material.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-pricing-display-20261026.

ADM-02 User provisioning and lifecycle

Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.

Claude Team / Enterprise

Agent cross-checked Support: partial

Team JIT and Enterprise SCIM have different synchronization and removal behavior.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • No leaver fixture or asset transfer test was performed.
  • scim Is SCIM provisioning supported? [supported]: SCIM is available on Enterprise and explicitly unavailable on Team. Sources: claude:cl-provision.
  • group_sync Are identity-provider groups synced? [partial]: Enterprise SCIM can synchronize groups; JIT group mappings change role/seat at login and do not synchronize custom-role groups. Sources: claude:cl-provision.
  • jit_provisioning Are users created at first login? [supported]: Team/Enterprise JIT can provision at first SSO login; unassigned JIT users can retain their seat until manual removal. Sources: claude:cl-provision.
  • deprovisioning What happens to a removed user's data and shared assets? [partial]: Enterprise SCIM automatically removes users when IdP access is revoked; underlying chat/project ownership and retention were not fixture-tested. Sources: claude:cl-provision.
  • seat_assignment Can admins assign and reclaim seats? [supported]: Admins/owners manage standard/premium or current Enterprise access seats; group mappings can assign role/tier on supported plans. Sources: claude:cl-provision.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-provision.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Users are created automatically at their first SSO sign-in and groups come from the directory; no SCIM.

ADM-03 Roles, groups and feature permissions

Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.

Claude Team / Enterprise

Agent cross-checked Support: partial

Enterprise custom roles/groups add granular controls beyond Team owner/admin roles.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • admin_roles Which admin roles exist, and can admin rights be delegated? [supported]: Team has Owner/Admin/User; Enterprise also has custom roles and Primary Owner responsibilities. Sources: claude:cl-provision, claude:cl-compliance.
  • groups Can permissions be set per group? [supported]: Enterprise groups can be manual or SCIM-synchronized and receive roles/resources. Sources: claude:cl-groups.
  • feature_toggles Which features can be switched on or off per group? [partial]: Enterprise roles control model/effort and plugin access; owners manage connectors, artifacts and egress. A full feature-by-group matrix was not tested. Sources: claude:cl-model-control, claude:cl-groups, claude:cl-artifacts-admin.
  • multi_entity Can subsidiaries or departments be separated within one contract? [partial]: Parent/linked organization identity and compliance are documented, but full subsidiary data-isolation behavior was not verified. Sources: claude:cl-compliance.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-provision, claude:cl-compliance, claude:cl-groups, claude:cl-model-control, claude:cl-artifacts-admin.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Roles and groups; admins decide per group which features (for example Image Studio, translator, web search) are used.

ADM-04 Usage and adoption analytics

Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.

Claude Team / Enterprise

Agent cross-checked Support: partial

Commercial analytics expose adoption and spend with plan-specific roles and CSV exports.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: privacy_modes.
  • Read each atomic answer for its plan, access and feature limits.
  • adoption_dashboard Is there an adoption dashboard? [supported]: Team owners and Enterprise owners/admins have usage analytics; Enterprise admins cannot see Spend. Sources: claude:cl-analytics.
  • breakdowns Can usage be broken down by group, model, feature and assistant? [partial]: Product, group, member, model, skill and connector read/write activity are documented; availability varies by billing mode. Sources: claude:cl-analytics.
  • export Can usage data be exported? [supported]: CSV spend reports include user/model token and estimated-spend fields, updated daily, with up to 90-day selectable history. Sources: claude:cl-analytics.
  • privacy_modes Can per-person reporting be limited or pseudonymised? [unknown]: Can per-person reporting be limited or pseudonymised? Unverified after checking analytics and role docs; organization-wide pseudonymization/works-council reporting settings not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-analytics.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Usage reports by model, feature and person.

ADM-05 Spend controls and cost allocation

Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.

Claude Team / Enterprise

Agent cross-checked Support: partial

Enterprise has user/group limits, with pooled group budgets in beta.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • No small-budget enforced-stop fixture was run.
  • cost_visibility Can admins see cost or consumption per user and group? [supported]: Enterprise analytics show model/member spend; legacy seat-based reports cover overage only. Sources: claude:cl-analytics.
  • budgets Can budgets be set per user or group? [partial]: Enterprise supports organization/user limits and group per-user limits; shared monthly group budgets are beta. Sources: claude:cl-enterprise, claude:cl-groups.
  • budget_enforcement Does reaching a budget alert, block or downgrade? [partial]: Docs expose blocked-by-limit behavior and individual/group resolution order; exact overshoot/timing was not tested. Sources: claude:cl-groups.
  • chargeback Can costs be exported per cost centre? [partial]: Per-user/model CSVs can inform allocation; a native cost-centre chargeback export was not established. Sources: claude:cl-analytics.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-analytics, claude:cl-enterprise, claude:cl-groups.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Cost limits per organisation and per person.

ADM-06 Audit logs and compliance export

Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.

Claude Team / Enterprise

Agent cross-checked Support: partial

Enterprise audit metadata and content/compliance exports are distinct.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • CMEK disables the UI Export logs route; audit events remain accessible through Compliance API. No export or integrity fixture was run.
  • admin_events Are admin and security events logged? [supported]: Enterprise audit events cover member, SSO, configuration, file and conversation metadata; exported fields include actor/device/IP. Sources: claude:cl-audit.
  • content_logging Can prompts and answers be retained for compliance, and is it configurable? [supported]: Audit export excludes chat titles/content; organization data exports or Compliance API provide eligible content. Sources: claude:cl-audit, claude:cl-compliance.
  • siem_export Can logs stream to a SIEM or be exported? [supported]: Enterprise Compliance API and partner integrations provide event/chat/file access for security tools. Sources: claude:cl-compliance, claude:cl-compliance-partners.
  • ediscovery Are eDiscovery and legal hold supported? [partial]: Partner integrations include preservation/eDiscovery workflows; a native legal-hold setting was not verified. Sources: claude:cl-compliance-partners.
  • log_retention How long are logs kept? [partial]: UI audit export aggregates the past 180 days; its download link lasts 24 hours. API retention/integrity guarantees were not fully inspected. Sources: claude:cl-audit.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-audit, claude:cl-compliance, claude:cl-compliance-partners.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Audit logging can be switched on; a built-in SIEM connection is not included.

ADM-07 Data loss prevention and personal data

Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.

Claude Team / Enterprise

Agent cross-checked Support: partial

Eligible Enterprise organizations can use Compliance API partner monitoring; native inline PII handling remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude connectors and remote MCP integrations; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Enterprise with Primary-Owner-enabled Compliance API and separately configured partner integration; no Team entitlement; add_ons=Enterprise plan, Compliance API activation by Primary Owner, Applicable partner subscription and configuration; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • The positive integration statement is Enterprise-only. Team integration support remains unverified.
  • No Swiss AHV/IBAN fixture, custom-pattern behavior, pre-model blocking/redaction or filter geography verified.
  • pii_detection Is personal data detected in prompts and files? [unknown]: Is personal data detected in prompts and files? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.
  • pii_action Is it redacted, masked, blocked or only warned? [unknown]: Is it redacted, masked, blocked or only warned? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.
  • custom_patterns Can admins add custom patterns or terms? [unknown]: Can admins add custom patterns or terms? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.
  • dlp_integration Does it integrate with an existing DLP product? [partial]: Enterprise Compliance API partners offer monitoring/security/DLP integrations after Primary Owner activation. Claude Platform is a separate scope, and these integrations do not prove native inline pre-model redaction. Sources: claude:cl-compliance-partners-r2.
  • filter_location Where does filtering run? [unknown]: Where does filtering run? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-compliance-partners-r2.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

For selected web search providers and image models, automatic redaction of sensitive text can be switched on.

ADM-08 AI policy and guardrails

Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.

Claude Team / Enterprise

Agent cross-checked Support: partial

Enterprise has feature/model and plugin safeguards; broader policy enforcement remains partly unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: org_instructions, usage_notice.
  • Read each atomic answer for its plan, access and feature limits.
  • org_instructions Can admins set organisation-wide instructions? [unknown]: Can admins set organisation-wide instructions? Unverified after checking commercial terms, Enterprise controls and security scanning releases; organization-wide enforced instructions and mandatory AUP acknowledgment not established.
  • usage_notice Can users be required to accept a usage policy? [unknown]: Can users be required to accept a usage policy? Unverified after checking commercial terms, Enterprise controls and security scanning releases; organization-wide enforced instructions and mandatory AUP acknowledgment not established.
  • content_filters Are content filters configurable? [partial]: Enterprise release notes announce skill/plugin security scanning beta; it does not establish a configurable prompt/topic content-filter system. Sources: claude:cl-release.
  • violation_reporting Are policy hits visible to admins? [partial]: Security/compliance integrations can analyze events; a complete native policy-violation dashboard was not verified. Sources: claude:cl-compliance-partners.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-release, claude:cl-compliance-partners.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Administrators set notice banners and system instructions for the AI.

Data protection and sovereignty

DATA-01 Hosting location and data residency

Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions.

Claude Team / Enterprise

Agent cross-checked Support: partial

Commercial privacy documentation describes US storage and global inference; US-only Enterprise inference is a separate option.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Do not substitute cloud-provider model availability for residency of the hosted Claude workspace. Design and Google add-in retention have separate rules.
  • storage_region Where are chats, files and indexes stored? [partial]: The commercial server-location article specifies US storage for Enterprise/API; exact Team and per-feature chat/file/index mapping was not established. Sources: claude:cl-servers.
  • inference_region Where do model calls run, per provider? [supported]: Default commercial inference may run in the US, Europe, Asia or Australia; usage-based Enterprise can select US-only inference. Sources: claude:cl-servers, claude:cl-us-only.
  • backups_logs_region Where are backups, logs and telemetry? [unknown]: Where are backups, logs and telemetry? Unverified after checking commercial location and US-only inference guides; no EU/Swiss-only hosting guarantee or backup/log/telemetry country matrix retrieved.
  • support_access_region From where can vendor staff access data? [partial]: Internal support/safety processing can take place in countries with Anthropic affiliates; the full personnel/country/access map is not enumerated here. Sources: claude:cl-servers.
  • swiss_hosting Is Swiss hosting available? [unknown]: Is Swiss hosting available? Unverified after checking commercial location and US-only inference guides; no EU/Swiss-only hosting guarantee or backup/log/telemetry country matrix retrieved.
  • residency_plan Which plan or option provides residency? [supported]: US-only inference is limited to usage-based Enterprise, excludes Team and legacy seat-based Enterprise, and has model-specific 1.1x pricing. It does not control storage or third-party services. Sources: claude:cl-us-only.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-servers, claude:cl-us-only.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Swiss contracting party. onAI runs on servers in Europe. On request a dedicated server, or onAI runs on your own servers (on-premises).

DATA-02 Deployment options

Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.

Claude Team / Enterprise

Agent cross-checked Support: partial

Team/Enterprise are vendor-hosted workspaces; whole-platform private deployment is unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Local Cowork tasks, Desktop MCP and Office cloud credentials do not establish deployment of the whole hosted workspace.
  • multi_tenant_saas Is a shared SaaS offered? [supported]: Team/Enterprise provide Anthropic-operated commercial SaaS; the DPA specifies logical separation of customer data. Sources: claude:cl-enterprise, claude:cl-dpa.
  • dedicated_instance Is a dedicated single-tenant instance offered, from what size? [unknown]: Is a dedicated single-tenant instance offered, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.
  • customer_cloud Can it run in the customer's own cloud account, from what size? [unknown]: Can it run in the customer's own cloud account, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.
  • on_premise Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.
  • air_gapped Can it run without internet access? [unknown]: Can it run without internet access? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.
  • mode_feature_gaps Which features are missing outside SaaS? [unknown]: Which features are missing outside SaaS? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-enterprise, claude:cl-dpa.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Swiss contracting party. onAI runs on servers in Europe. On request a dedicated server, or onAI runs on your own servers (on-premises).

DATA-03 Training use and provider retention

Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.

Claude Team / Enterprise

Agent cross-checked Support: partial

Hosted commercial Chat/Cowork retention is separate from API/Code/provider ZDR arrangements and limited Fable exceptions.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Direct hosted Claude Team/Enterprise Chat and Cowork under Commercial Terms; API/ClaudeCode/third-party-provider ZDR routes discussed only as separate exceptions; add_ons=Standard hosted commercial retention; no assumed special ZDR agreement; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Reconciliation: the Covered Model minimum is a default rule; its temporary agreement-based exception is conditional. The current route guide expressly excludes notified exception customers from the general ZDR-transition instructions.
  • No-training, saved history, safety-monitoring copies and specialized ZDR agreements are distinct. No sales contact or agreement signing.
  • vendor_training Does the vendor train on customer content? [supported]: Commercial Terms section B prohibits training on Customer Content; the privacy guide describes explicit feedback/bug submissions as an exception to default no-training. Sources: claude:cl-terms, claude:cl-training.
  • provider_training Do model providers train on it under this product's contracts? [partial]: Direct hosted Claude uses Anthropic models under its commercial no-training terms. Separate API, Office BYO cloud or third-party integrations require their own contracts and are outside this hosted inference finding. Sources: claude:cl-terms.
  • provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: Hosted saved commercial chats persist until deletion; normal backend deletion is within 30 days with safety/legal exceptions. Covered Models have an additional default minimum 30-day safety-retention rule; ordinary saved-chat history is not thereby limited to30 days. Sources: claude:cl-retention-r2, claude:cl-covered-r2.
  • zero_retention Is zero data retention available, and on which plan? [partial]: The route guide says hosted Enterprise Chat/Cowork already operate with standard retention. Separately, Console/API, Enterprise Code and provider ZDR configurations follow their own rules. The default Covered Model rule has a limited temporary Fable exception for eligible notified/agreement-based internal business applications; no general hosted Chat/Cowork ZDR entitlement is established. Sources: claude:cl-covered-r2, claude:cl-covered-routes-r2.
  • human_review Can provider staff review content? [partial]: Commercial confidentiality/DPA measures permit authorized, least-privileged personnel processing. The detailed approved-reviewer path concerns the described Covered Model retained-monitoring configurations; it is not a complete hosted-chat human-access map. No no-human-access guarantee is made. Sources: claude:cl-terms, claude:cl-dpa, claude:cl-covered-routes-r2.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-terms, claude:cl-training, claude:cl-retention-r2, claude:cl-covered-r2, claude:cl-covered-routes-r2, claude:cl-dpa.

onAI

Sourced Support: partial

The site publishes general no-training copy and advertises an optional provider zero-retention tier. Their contractual applicability to Per seat and Flat price is unverified; no plan-specific provider-retention or human-review guarantee is established.

Stated by onAI Your data is not used to train AI models; we only use providers that exclude this by contract. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Product-wide marketing only; Per seat/Flat price contractual applicability and EU-only tier eligibility unverified.; add_ons=EU-only processing and zero-retention option, terms unspecified; deployment_mode=not specified; region=Per-provider default unknown; optional EU tier claimed; os=not specified.

Limitations

  • Remains public-candidate because the public statements are not mapped to a named plan contract. No no-training or zero-retention entitlement is inferred for either plan.
  • The existence of a requestable DPA is not review of its terms; provider retention and human review remain explicit gaps.
  • vendor_training Does the vendor train on customer content? [partial]: The public product page makes a general no-training statement about prompts, files and answers. It is recorded only as unqualified marketing copy: no retrieved DPA or public plan mapping establishes the contractual rule for Per seat or Flat price. Sources: onai:review-contract-plan-gaps.
  • provider_training Do model providers train on it under this product's contracts? [unknown]: No provider contract or Per seat/Flat price policy mapping was retrieved. General no-training marketing does not establish model-provider contract terms, exceptions or enforcement. Sources: onai:review-contract-plan-gaps.
  • provider_retention How long do model providers keep prompts, including for abuse monitoring? [unknown]: No provider-by-provider prompt/abuse-monitoring retention period, default or exception schedule was obtained.
  • zero_retention Is zero data retention available, and on which plan? [unknown]: The page advertises an optional EU-only AI-processing tier with provider zero retention, but its applicable base plan, providers, exceptions and contractual terms were not retrieved. This is not counted as an established Per seat or Flat price entitlement. Sources: onai:review-contract-plan-gaps.
  • human_review Can provider staff review content? [unknown]: No product-specific provider human-review/abuse-monitoring policy or opt-out contract was retrieved.

Checked ; not separately cross-checked; check again by 2026-12-20. Sources: onai:review-contract-plan-gaps.

DATA-04 Retention and deletion

Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.

Claude Team / Enterprise

Agent cross-checked Support: partial

Current Enterprise retention guidance schedules deletion on save and removes content through a daily process, with project precedence and feature exclusions.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Team/Enterprise saved commercial Chat; Enterprise owner-configured Chat/project retention. Cowork is included only for documented project-activity effects, not blanket cloud-Code retention; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Reconciliation: current English text is authoritative for this snapshot; the earlier cached immediate-deletion wording is superseded and is not a current factual claim. Scheduling on save does not mean instant physical deletion.
  • No retention/deletion fixture. Google Workspace add-in and the named excluded cloud features have separate retention behavior.
  • default_retention What is retained and for how long by default? [partial]: Saved commercial chats persist until deletion; Enterprise chats/projects default to indefinite retention without configured periods. Incognito normally deletes within 30 days. Other file/index/log schedules are not fully mapped. Sources: claude:cl-retention-r2, claude:cl-retention-admin-r2.
  • admin_retention Can admins set retention periods? [supported]: Enterprise Owners/Primary Owners set a minimum 30-day Chat/project period. Project retention overrides contained chats, including indefinite projects. Shortening a period schedules over-age data on save; a daily process can take several days. Design/Tag/Managed Agents and other cloud-Code features are excluded. Sources: claude:cl-retention-admin-r2.
  • user_deletion Can users delete their chats and files permanently? [partial]: User-deleted chats leave visible history immediately and normally delete from backend within 30 days, subject to legal/safety exceptions. This is different from the daily custom-retention job. Sources: claude:cl-retention-r2.
  • contract_end_deletion What is deleted at contract end, and when? [partial]: DPA H requires return on request within 30 days and deletion within 30 days after expiry/termination, except legal requirements, disputes or combating harmful use. Confirmation/copy completeness were not tested. Sources: claude:cl-dpa.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-retention-r2, claude:cl-retention-admin-r2, claude:cl-dpa.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Users delete their own chats at any time. At contract end we delete all of your organisation's data, with confirmation on request.

DATA-05 Sub-processors and foreign-law exposure

Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.

Claude Team / Enterprise

Agent cross-checked Support: partial

The DPA provides subprocessor and transfer rules; the current country list remains inaccessible in this pass.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: subprocessor_countries.
  • Read each atomic answer for its plan, access and feature limits.
  • subprocessor_list Is a dated sub-processor list published? [partial]: DPA Schedule 4 links to a published trust-portal list; its entries and revision were not extractable during retrieval. Sources: claude:cl-dpa, claude:cl-trust-route.
  • subprocessor_countries Which countries do sub-processors operate in? [unknown]: Which countries do sub-processors operate in? Unverified after checking DPA Schedule 4, trust redirect and commercial terms; full current subprocessor countries, list date and ownership chain not retrieved.
  • change_notification Are customers notified of sub-processor changes? [supported]: DPA C.3 provides notice before a new subprocessor gains data access and a 15-day objection window on reasonable privacy/security concerns. Sources: claude:cl-dpa.
  • parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: Commercial Terms contract with Anthropic Ireland Limited for EEA/Swiss/UK customers and Anthropic PBC elsewhere; the ultimate ownership/entity chain was not independently established. Sources: claude:cl-terms.
  • transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [supported]: DPA incorporates controller-to-processor/processor-to-processor SCCs and UK/Swiss schedules where applicable. Sources: claude:cl-dpa.
  • government_access_policy Is there a published government-access or transparency policy? [supported]: Published policy requires valid process with emergency exceptions, reviews deficient requests, usually redirects enterprise requests to the customer and provides notice subject to exceptions. Sources: claude:cl-gov.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-dpa, claude:cl-trust-route, claude:cl-terms, claude:cl-gov.

onAI

Agent cross-checked Support: partial

Telesoft AG is publicly identified in Switzerland. A product subprocessor/country/change-notice schedule and government-access policy were not obtained; website processors are scoped separately.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=All public offers for entity identity; product processor terms unspecified; add_ons=none stated; deployment_mode=not specified; region=Vendor Switzerland; product processor and parent countries unknown; os=not specified.

Limitations

  • No legal exposure verdict is made. Product contracts and website privacy terms must remain separate.
  • subprocessor_list Is a dated sub-processor list published? [unknown]: The homepage advertises a public subprocessor list but no product list/document was linked or retrieved through the sitemap and legal pages. The dated website policy is not the workspace processor list. Sources: onai:public-compliance-display-20261026, onai:public-website-privacy-display-20261026.
  • subprocessor_countries Which countries do sub-processors operate in? [unknown]: The product provider/country matrix is unknown. The website policy lists providers in Slovenia, Estonia, Ireland and the USA for website purposes only; these cannot be treated as product coverage. Sources: onai:public-website-privacy-display-20261026.
  • change_notification Are customers notified of sub-processor changes? [unknown]: No product subprocessor change-notice period, objection rule or notification subscription was located.
  • parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: The imprint names Telesoft AG at a Swiss address and a Swiss VAT registration. A parent-company ownership/jurisdiction record was not obtained. Sources: onai:public-imprint-display-20261026.
  • transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [unknown]: Website processing cites SCCs and provider-dependent DPF. No corresponding product AI-provider/data-transfer agreement was retrieved. Sources: onai:public-website-privacy-display-20261026.
  • government_access_policy Is there a published government-access or transparency policy? [unknown]: No product government-access/transparency policy or dated request report was found. Swiss incorporation alone does not establish foreign-law immunity.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-compliance-display-20261026, onai:public-imprint-display-20261026, onai:public-website-privacy-display-20261026.

DATA-06 Contracts and regulatory coverage

Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.

Claude Team / Enterprise

Agent cross-checked Support: partial

Public commercial contracts include a DPA and Swiss transfer terms; this is not a regulatory suitability verdict.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Generic confidentiality/DPA language does not establish a German section 203 or Swiss article 321 professional-secrecy undertaking.
  • dpa Is a DPA available, and is it negotiable? [partial]: Commercial Terms incorporate the public DPA; standard acceptance is documented, while negotiability for this account was not verified. Sources: claude:cl-terms, claude:cl-dpa.
  • revdsg_gdpr Does the DPA cover revDSG and GDPR? [supported]: DPA defines GDPR and includes a Swiss Addendum covering Swiss data protection laws and new/revised versions. Sources: claude:cl-dpa.
  • governing_law Which law and court govern the contract? [supported]: For EEA/Swiss/UK customers, Terms M.7 specify Irish law and Irish courts for proceedings not subject to section J arbitration; specific orders may differ. Sources: claude:cl-terms.
  • ai_act_materials Is EU AI Act documentation provided? [partial]: Provider materials describe transparency-code commitments, text watermarking and an eligible-organization detection API private preview. A complete deployer compliance pack was not inspected. Sources: claude:cl-ai-act.
  • sector_materials Are FINMA or other sector materials provided? [partial]: Enterprise plan documentation lists HIPAA-ready configurations; scope/BAA conditions and FINMA/banking/public-sector materials were not fully retrieved. Sources: claude:cl-enterprise.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-terms, claude:cl-dpa, claude:cl-ai-act, claude:cl-enterprise.

onAI

Sourced Support: partial

The general public DPA inquiry path is established. DPA content, Swiss DSG/GDPR clauses, AI Act material and plan-specific document entitlements remain unverified for Per seat and Flat price; no compliance conclusion is drawn.

Stated by onAI Data processing agreement under the Swiss FADP and the GDPR on request. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=General DPA inquiry/compliance copy only; Per seat/Flat price document entitlement unverified.; add_ons=none stated; deployment_mode=not specified; region=Swiss entity; claimed Swiss DSG/GDPR coverage; os=not specified.

Limitations

  • Remains public-candidate. A contact action and general legal labels do not establish plan-scoped contract terms or supplied regulatory documentation.
  • No product agreement, legal forum or sector-specific contract package was reviewed.
  • dpa Is a DPA available, and is it negotiable? [partial]: A general Request the DPA contact action is public. It establishes an inquiry path, not that a particular DPA, execution procedure or negotiability option is included in Per seat or Flat price; no contract was retrieved and no sales contact was made. Sources: onai:review-contract-plan-gaps.
  • revdsg_gdpr Does the DPA cover revDSG and GDPR? [unknown]: The website refers generally to Swiss DSG and GDPR, but no product DPA text or plan applicability was retrieved. Its actual revDSG/GDPR clauses and scope cannot be established from the vendor entity or marketing labels. Sources: onai:review-contract-plan-gaps, onai:public-imprint.
  • governing_law Which law and court govern the contract? [unknown]: A Swiss contracting entity does not determine governing law or court. No product agreement specifying either was obtained.
  • ai_act_materials Is EU AI Act documentation provided? [unknown]: The public page advertises AI Act transparency labels. No provider/deployer-role documentation, technical material, conformity scope or Per seat/Flat price delivery entitlement was obtained. Sources: onai:review-contract-plan-gaps.
  • sector_materials Are FINMA or other sector materials provided? [unknown]: No FINMA outsourcing, banking secrecy, public-sector or regulated-industry contract package was obtained.

Checked ; not separately cross-checked; check again by 2026-12-20. Sources: onai:public-imprint, onai:review-contract-plan-gaps.

DATA-07 Certifications and attestations

Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.

Claude Team / Enterprise

Agent cross-checked Support: partial

The DPA documents report and penetration-test access; actual certification scope and validity remain open.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • iso_27001: Anthropic publicly claims ISO 27001:2022 for its commercial products. The issuing body, full certificate scope and validity dates were not inspected; this is vendor-claimed evidence.
  • soc2: The commercial privacy page lists SOC 2 Type I and Type II. The auditor, report period and detailed service scope were not inspected.
  • c5: BSI C5 attestation? Unverified after checking public DPA and Trust Center; issuer, covered entity/product, period and validity of ISO/SOC/C5/other attestations were not verified. Search on 2026-10-26: https://www.anthropic.com/legal/data-processing-addendum, https://www.anthropic.com/legal/commercial-terms, https://trust.anthropic.com/. No additional scoped evidence established this answer.
  • other_certifications: The commercial privacy page claims ISO/IEC 42001:2023. No issuing-body certificate, validity dates or TISAX/ISO 27701 scope was inspected.
  • pentest: DPA Schedule 2 G.2 commits to annual external penetration tests and a customer-request summary; no summary or testing period was inspected.
  • iso_27001 ISO 27001 with scope and validity? [partial]: Anthropic publicly claims ISO 27001:2022 for its commercial products. The issuing body, full certificate scope and validity dates were not inspected; this is vendor-claimed evidence. Sources: claude:claude:commercial-certifications-20261026.
  • soc2 SOC 2 type, period and covered service? [partial]: The commercial privacy page lists SOC 2 Type I and Type II. The auditor, report period and detailed service scope were not inspected. Sources: claude:claude:commercial-certifications-20261026.
  • c5 BSI C5 attestation? [unknown]: BSI C5 attestation? Unverified after checking public DPA and Trust Center; issuer, covered entity/product, period and validity of ISO/SOC/C5/other attestations were not verified. Search on 2026-10-26: https://www.anthropic.com/legal/data-processing-addendum, https://www.anthropic.com/legal/commercial-terms, https://trust.anthropic.com/. No additional scoped evidence established this answer.
  • other_certifications Which other certificates (27701, 42001, TISAX)? [partial]: The commercial privacy page claims ISO/IEC 42001:2023. No issuing-body certificate, validity dates or TISAX/ISO 27701 scope was inspected. Sources: claude:claude:commercial-certifications-20261026.
  • report_access How can customers obtain reports? [supported]: DPA F and Schedule 2 direct customers to the Trust Center and offer applicable reports/certificates on written request under confidentiality. No protected report was requested or downloaded. Sources: claude:cl-dpa-20261026.
  • pentest Are independent penetration test summaries available? [partial]: DPA Schedule 2 G.2 commits to annual external penetration tests and a customer-request summary; no summary or testing period was inspected. Sources: claude:cl-dpa-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: claude:cl-dpa-20261026, claude:claude:commercial-certifications-20261026.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

onAI is not currently ISO 27001 certified and has no SOC 2 report.

DATA-08 Encryption and key control

Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).

Claude Team / Enterprise

Agent cross-checked Support: partial

The DPA specifies encryption and logical isolation; Enterprise adds eligible customer keys and IP controls.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • encryption_at_rest Is data encrypted at rest? [supported]: DPA Schedule 2 E specifies at least AES-256 at rest and TLS 1.2+ over public networks. Sources: claude:cl-dpa.
  • customer_managed_keys Can the customer manage or hold the keys? [partial]: Eligible Enterprise organizations can connect AWS/GCP/Azure KMS keys for specified content; key locations and all feature exclusions need account-specific verification. Sources: claude:cl-cmek.
  • private_networking Is private connectivity or IP restriction available? [partial]: Enterprise IP CIDR allowlisting is enabled through support; externally shared artifacts can remain outside it. Private Link/VPN-only service endpoints were not established. Sources: claude:cl-ip.
  • tenant_isolation How are customers separated in shared SaaS? [supported]: DPA Schedule 2 H specifies logical separation of customer data and network segmentation; no independent isolation test was performed. Sources: claude:cl-dpa.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-dpa, claude:cl-cmek, claude:cl-ip.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Connections are encrypted over HTTPS, stored data is encrypted in the cloud, and each organisation's data is logically separated. Dedicated installations and on-premises: encryption and separation follow your infrastructure.

DATA-09 Professional secrecy

Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.

Claude Team / Enterprise

Agent cross-checked Support: partial

Personnel confidentiality and controlled safety review are documented; a qualified professional-secrecy contract or add-on remains unverified.

Availability: unknown · Delivery: unknown
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.; os=not specified.

Limitations

  • General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.
  • No legal compliance verdict; unknown does not mean the offering is unavailable.
  • secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.
  • subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.
  • secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: Is it a dedicated offering or add-on, and on which plan? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.
  • content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: Commercial Terms E and DPA B.7/Schedule2 constrain authorized personnel and subprocessor processing; Covered Model retained data can be accessed by approved safety reviewers through a logged controlled path. A complete subprocessor plain-text access matrix and §203/Art.321-specific restriction were not verified. Sources: claude:cl-terms, claude:cl-dpa, claude:cl-covered-review.
  • secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-terms, claude:cl-dpa, claude:cl-covered-review.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Professional-secrecy agreement (for example § 203 StGB / Art. 321 StGB) on request.

Commercials and vendor

VEN-01 Pricing model and list prices

Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.

Claude Team / Enterprise

Agent cross-checked Support: partial

Team bundles usage while current Enterprise separates seat access from all token usage.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • pricing_unit What is the pricing unit? [supported]: Team uses Standard/Premium seats with included limits; usage-based Enterprise uses access seats plus separate API-rate token consumption. Legacy Enterprise has different billing. Sources: claude:cl-pricing, claude:cl-enterprise.
  • list_prices What are list prices per plan, with date and currency? [supported]: Retrieved 2026-10-21: Team Standard USD 20/month annual or USD 25 monthly; Premium USD 100 annual or USD 125 monthly. Enterprise USD 20/seat/month billed annually, before usage/tax. Sources: claude:cl-pricing, claude:cl-enterprise.
  • included_usage What usage is included? [partial]: Team Premium advertises five times Standard usage; exact reproducible message/token quotas were not established. Current Enterprise includes no token usage. Sources: claude:cl-pricing, claude:cl-enterprise.
  • add_ons Which features cost extra? [partial]: Enterprise model usage costs extra; applicable US-only inference adds 10%. Third-party services/credits and optional-service charges are not fully priced. Sources: claude:cl-enterprise, claude:cl-us-only.
  • overage What do usage beyond limits and premium models cost? [partial]: Enterprise bills all usage at current API rates; Sonnet 5.5 list rate is USD 2/M input and USD 10/M output. Team/legacy overage and each tool surcharge were not exhaustively priced. Sources: claude:cl-enterprise, claude:cl-api-prices.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-pricing, claude:cl-enterprise, claude:cl-us-only, claude:cl-api-prices.

onAI

Agent cross-checked Support: partial

The page lists EUR 17/user/month with EUR 5 monthly model budget; Per seat overage is actual consumption with no minimum. Flat price and detailed tariffs remain quoted or unspecified.

Stated by onAI From €17 per user and month, including €5 of model use; lower for larger teams. Or one fixed price for the whole company. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat EUR 17/month; Flat price annual quote; publication is not GA verification; add_ons=EU-only processing option, price unknown; deployment_mode=not specified; region=European hosting; dedicated CH/DE/on-premises by quoted plan; os=not specified.

Limitations

  • add_ons: Per seat lists models, Image Studio, translator and Microsoft 365 access. Flat price additionally lists dedicated/on-premises hosting, own models, branding and onboarding. An EU-only processing tier is offered without a public surcharge or connector/agent add-on tariff.
  • overage: For Per seat, usage beyond the included model budget is billed at actual consumption, with no minimum and invoices itemized by model and quantity; the usage journal shows provider-reported token counts. No complete tariff, model conversion/multiplier, top-up or rollover schedule was retrieved.
  • pricing_unit What is the pricing unit? [supported]: Per seat is priced per user/month. Flat price is one fixed annual company price with unlimited users; unlimited seats do not establish unlimited model usage. Sources: onai:onai:public-automation-status-20261026.
  • list_prices What are list prices per plan, with date and currency? [supported]: As retrieved 2026-10-21, Per seat is EUR 17/user/month excluding VAT. The Flat price amount is on request; no CHF list price is shown. Sources: onai:onai:public-automation-status-20261026.
  • included_usage What usage is included? [supported]: Per seat includes EUR 5 model budget per user/month. The page does not translate this into message/token/image quotas or state the Flat price usage allowance. Sources: onai:onai:public-automation-status-20261026.
  • add_ons Which features cost extra? [partial]: Per seat lists models, Image Studio, translator and Microsoft 365 access. Flat price additionally lists dedicated/on-premises hosting, own models, branding and onboarding. An EU-only processing tier is offered without a public surcharge or connector/agent add-on tariff. Sources: onai:onai:public-automation-status-20261026.
  • overage What do usage beyond limits and premium models cost? [partial]: For Per seat, usage beyond the included model budget is billed at actual consumption, with no minimum and invoices itemized by model and quantity; the usage journal shows provider-reported token counts. No complete tariff, model conversion/multiplier, top-up or rollover schedule was retrieved. Sources: onai:onai:public-automation-status-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:onai:public-automation-status-20261026.

VEN-02 Scenario cost

Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.

Claude Team / Enterprise

Agent cross-checked Support: partial

Enterprise list-cost scenarios separate the USD 240 annual access seat floor from modeled Sonnet usage and unpriced services.

Availability: generally-available · Delivery: unknown
Scope: surfaces=Claude Team and Enterprise web workspaces; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Current usage-based Enterprise; standard global inference; admin-configured Sonnet 5.5 low-effort chat scenario; add_ons=All token usage at API list rates, Third-party services and implementation unpriced; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • All figures exclude VAT and invented discounts. Team is capped at 150 seats and is not extrapolated to these sizes. Annual Enterprise access commitment is separate from consumption.
  • cost_200 Year-one cost at 200 users? [partial]: From USD 57,504.00 / EUR 51,274.19 / CHF 47,361.97 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 48,000.00 access seats + USD 9,504.00 modeled tokens. The seat-only floor is USD 48,000.00 / EUR 42,799.82 / CHF 39,534.20. This is modeled list cost, not observed usage or a quote. Sources: claude:cl-enterprise, claude:cl-api-prices, claude:cl-consumption, claude:fx-20261020.
  • cost_1000 Year-one cost at 1,000 users? [partial]: From USD 287,520.00 / EUR 256,370.93 / CHF 236,809.83 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 240,000.00 access seats + USD 47,520.00 modeled tokens. The seat-only floor is USD 240,000.00 / EUR 213,999.11 / CHF 197,670.98. This is modeled list cost, not observed usage or a quote. Sources: claude:cl-enterprise, claude:cl-api-prices, claude:cl-consumption, claude:fx-20261020.
  • cost_5000 Year-one cost at 5,000 users? [partial]: From USD 1,437,600.00 / EUR 1,281,854.66 / CHF 1,184,049.15 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 1,200,000.00 access seats + USD 237,600.00 modeled tokens. The seat-only floor is USD 1,200,000.00 / EUR 1,069,995.54 / CHF 988,354.88. This is modeled list cost, not observed usage or a quote. Sources: claude:cl-enterprise, claude:cl-api-prices, claude:cl-consumption, claude:fx-20261020.
  • variable_share Which part depends on usage? [supported]: ALM-14 shared cost assumptions v1.4, 2026-10-21: 12 months, 60% light 100/30% regular 400/10% power 1500 messages monthly = 330/user/month; 3000 input+600 billable output tokens/message incl retrieval/thinking. At Sonnet 5.5 USD 2/M input+USD 10/M output, 11.88M input+2.376M output/year costs USD 47.52/user; access USD 240 => modeled USD 287.52/user/year. Sonnet low effort is the scenario choice, with an admin-configurable default, based on the consumption guide; not a universal fixed default. Sources: claude:cl-consumption, claude:cl-api-prices, claude:cl-enterprise.
  • unknown_parts Which costs could not be priced? [partial]: Unpriced: implementation, onboarding/support add-ons, third-party subscriptions and workflow-specific extra tool/context/repeated-step tokens. Scenario excludes US-only 1.1x premium, tax, discounts, cache/batch benefits and agent workloads beyond the fixed token allowance; these require separate pricing. EUR=USD/1.1215; CHF=EUR*0.9237, ECB 2026-10-20. Sources: claude:cl-enterprise, claude:cl-us-only, claude:cl-api-prices, claude:fx-20261020.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-enterprise, claude:cl-api-prices, claude:cl-consumption, claude:fx-20261020, claude:cl-us-only.

onAI

Agent cross-checked Support: partial

Under ALM-14 shared cost assumptions v1.4, 2026-10-21, only the published Per seat component is calculable. The scenario is from that EUR/CHF floor plus unknown usage/option charges; Flat price requires a quote.

Stated by onAI From €17 per user and month, including €5 of model use; lower for larger teams. Or one fixed price for the whole company. (vendor-statement, asserted )

Availability: beta · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat list-price scenario only; Flat price and customer-operated totals unknown; add_ons=No priced add-ons included; option costs unknown; deployment_mode=multi-tenant-saas; region=Published European-hosting offer; GA unverified; os=not specified.

Limitations

  • ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, full paid seats, list price, excluding VAT, no invented discounts. These are plan components, not complete workload totals.
  • The included model allowance is not counted twice. Annual model usage is 11.88M input and 2.376M output tokens per user under the disclosed mix, but the product billing tariff is unknown.
  • cost_200 Year-one cost at 200 users? [partial]: 200 seats for 12 months: from EUR 40,800 / CHF 37,686.96 excluding VAT, plus unknown usage/option costs. EUR 12,000 annual model budget is already included, not added again. Flat price and actual workload overage are unpriced. Sources: onai:public-pricing, onai:ecb-fx.
  • cost_1000 Year-one cost at 1,000 users? [partial]: 1,000 seats for 12 months: from EUR 204,000 / CHF 188,434.80 excluding VAT, plus unknown usage/option costs. EUR 60,000 annual model budget is already included. Flat price and actual workload overage are unpriced. Sources: onai:public-pricing, onai:ecb-fx.
  • cost_5000 Year-one cost at 5,000 users? [partial]: 5,000 seats for 12 months: from EUR 1,020,000 / CHF 942,174 excluding VAT, plus unknown usage/option costs. EUR 300,000 annual model budget is already included. Flat price and actual workload overage are unpriced. Sources: onai:public-pricing, onai:ecb-fx.
  • variable_share Which part depends on usage? [partial]: Shared workload: 60% light at 100, 30% regular at 400 and 10% power at 1,500 messages/user/month; each message has 3,000 input and 600 output tokens including retrieval. This is 330 messages/month/user. No onAI default-model tariff or credit-to-provider mapping is public, so no variable charge or variable percentage is invented. Sources: onai:public-pricing.
  • unknown_parts Which costs could not be priced? [partial]: Unknowns include Flat price quotes, model usage beyond the included allowance, premium features/EU-only options and customer-operated infrastructure/support. No proxy API price substitutes for an unpublished onAI tariff. FX is ECB 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; USD/EUR reciprocal 0.8916629514043692. Sources: onai:public-pricing, onai:public-processing, onai:ecb-fx.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:ecb-fx, onai:public-pricing, onai:public-processing, onai:review-plan-m365, onai:review-residency-parts.

VEN-03 Evaluation access

Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.

Claude Team / Enterprise

Agent cross-checked Support: partial

Commercial self-service purchase is documented; free consumer access is not a scoped Enterprise trial.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: self_serve_trial, trial_scope.
  • Read each atomic answer for its plan, access and feature limits.
  • free_tier Is there a free tier for business use? [partial]: Claude Free is a separate consumer plan; no free Team/Enterprise organization entitlement was established. Sources: claude:cl-pricing.
  • self_serve_trial Is a self-serve business trial available? [unknown]: Is a self-serve business trial available? Unverified after checking pricing and Enterprise acquisition guides; no self-serve business trial duration, card rule or trial identity/compliance/connector inclusion confirmed.
  • trial_scope Do trials include SSO, connectors and admin features? [unknown]: Do trials include SSO, connectors and admin features? Unverified after checking pricing and Enterprise acquisition guides; no self-serve business trial duration, card rule or trial identity/compliance/connector inclusion confirmed.
  • sales_gate Does meaningful evaluation require sales contact? [supported]: Team can be bought self-serve. Enterprise self-serve starts at 20 seats; sales-assisted Enterprise starts at 50. No purchase or sales contact was performed. Sources: claude:cl-enterprise.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-pricing, claude:cl-enterprise.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

A personal demo, then trial access for your team.

VEN-04 Contract terms and pricing transparency

Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.

Claude Team / Enterprise

Agent cross-checked Support: partial

Seat prices are public, with plan caps, annual Enterprise commitment and variable usage.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • minimum_commitment What seat or spend minimum applies? [supported]: Team: 2-150 seats. Current Enterprise self-serve: 20-seat minimum; sales-assisted: 50. Sources: claude:cl-pricing, claude:cl-enterprise.
  • contract_length What contract lengths are offered? [supported]: Team lists monthly and annual billing; Enterprise access seats are annual. Consumption is additional under the purchase route. Sources: claude:cl-pricing, claude:cl-enterprise.
  • cancellation How can the contract be cancelled or reduced? [partial]: General Terms I.2 permit customer termination with notice and vendor convenience termination with30-day notice; annual seat refunds, reductions and renewal cancellation depend on plan/order and were not verified. Sources: claude:cl-terms.
  • local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: Enterprise self-serve bills USD by credit/ACH; sales-assisted supports multicurrency/invoicing. Irish contracting is stated for Swiss/EEA customers, but a CHF/EUR invoice tariff was not verified. Sources: claude:cl-enterprise, claude:cl-terms.
  • transparency_class Is pricing transparent, partial, quote-only or unknown? [partial]: Partially specified: public seat/API rates and minimums, but actual consumption, third-party services, Enterprise optional charges and local invoice terms require more detail. Sources: claude:cl-enterprise, claude:cl-api-prices.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-pricing, claude:cl-enterprise, claude:cl-terms, claude:cl-api-prices.

onAI

Agent cross-checked Support: partial

Per seat has a public EUR headline and monthly seat flexibility; Flat price is quoted annually. Legal commitment, cancellation rules and CHF invoicing remain unverified.

Stated by onAI From €17 per user and month, including €5 of model use; lower for larger teams. Or one fixed price for the whole company. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat monthly price/seat flexibility; Flat price annual quote; add_ons=none stated; deployment_mode=not specified; region=Swiss provider; EUR display; CHF invoicing unknown; os=not specified.

Limitations

  • Published billing frequency is not an executed minimum-term contract. No undisclosed enterprise discount is assumed.
  • minimum_commitment What seat or spend minimum applies? [unknown]: No minimum seat count or spend commitment is stated on the current pricing page. The about-50-user flat-price break-even is not a contractual minimum. Sources: onai:public-pricing.
  • contract_length What contract lengths are offered? [partial]: Per seat is quoted monthly and says seats can be added/removed each month. Flat price is quoted annually; the legal contract length and billing options are not supplied. Sources: onai:public-pricing.
  • cancellation How can the contract be cancelled or reduced? [partial]: The page promises monthly Per seat seat changes. Cancellation notice, proration, refunds, price-change rules and downgrade terms were not obtained. Sources: onai:public-pricing.
  • local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: Prices are displayed in EUR and the identified provider is Swiss Telesoft AG. Actual invoice currency, CHF availability and VAT/payment terms were not verified. Sources: onai:public-pricing, onai:public-imprint.
  • transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified: the Per seat headline and allowance are public; Flat price is quote-only and usage overage, option prices and legal terms are missing. Sources: onai:public-pricing.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:public-imprint, onai:public-pricing.

VEN-05 Source licence

Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.

Claude Team / Enterprise

Agent cross-checked Support: partial

Commercial service rights are public; a complete component-source licence inventory was not established.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: branding_restrictions, enterprise_features_closed.
  • Read each atomic answer for its plan, access and feature limits.
  • licence_type Which licence applies to each component? [partial]: Commercial Terms grant service use and allocate customer input/output rights; this does not establish an OSI licence for the hosted platform, clients or connector code. Sources: claude:cl-terms.
  • branding_restrictions Do licence terms restrict branding or user counts? [unknown]: Do licence terms restrict branding or user counts? Unverified after checking Commercial Terms and public Claude Code issue repository; component revisions, client/server/connector source licences, branding restrictions and separate enterprise-edition source status not verified.
  • enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unverified after checking Commercial Terms and public Claude Code issue repository; component revisions, client/server/connector source licences, branding restrictions and separate enterprise-edition source status not verified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-terms.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Proprietary software from onAI; the source code is not public. Included open-source components are under their own licences.

VEN-06 Data export and exit

Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.

Claude Team / Enterprise

Agent cross-checked Support: partial

Team/Enterprise exports provide conversations but do not prove portable assistants and knowledge.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • chat_export: Team/Enterprise Primary Owners export organization conversation/user data, excluding deleted items. Members can export their own chats if enabled; uploaded-file contents are excluded.
  • assistant_export: Can assistants and prompts be exported in a reusable format? Unverified after checking organization/member export and Compliance API docs; no export fixture, reusable assistant/prompts or complete knowledge-base/source-file package verified. Search on 2026-10-26: https://support.claude.com/en/articles/13346720-export-your-organization-s-data, https://support.claude.com/en/articles/9450526-export-your-claude-data, https://support.claude.com/en/articles/13015708-access-the-compliance-api. No additional scoped evidence established this answer.
  • knowledge_export: The organization export guide covers conversation/user data and excludes generated Office/PDF files; members’ personal exports exclude uploaded-file contents. A complete reusable project/knowledge-source archive was not established and no export fixture was run.
  • export_format: Documented exports and Compliance API support structured access; the complete archive schema/file manifest was not downloaded or inspected.
  • chat_export Can admins export all chats? [partial]: Team/Enterprise Primary Owners export organization conversation/user data, excluding deleted items. Members can export their own chats if enabled; uploaded-file contents are excluded. Sources: claude:cl-export-org-20261026, claude:cl-export-user-20261026.
  • assistant_export Can assistants and prompts be exported in a reusable format? [unknown]: Can assistants and prompts be exported in a reusable format? Unverified after checking organization/member export and Compliance API docs; no export fixture, reusable assistant/prompts or complete knowledge-base/source-file package verified. Search on 2026-10-26: https://support.claude.com/en/articles/13346720-export-your-organization-s-data, https://support.claude.com/en/articles/9450526-export-your-claude-data, https://support.claude.com/en/articles/13015708-access-the-compliance-api. No additional scoped evidence established this answer.
  • knowledge_export Can knowledge bases and their sources be exported? [partial]: The organization export guide covers conversation/user data and excludes generated Office/PDF files; members’ personal exports exclude uploaded-file contents. A complete reusable project/knowledge-source archive was not established and no export fixture was run. Sources: claude:cl-export-org-20261026, claude:cl-export-user-20261026.
  • export_format Are formats documented and machine-readable? [partial]: Documented exports and Compliance API support structured access; the complete archive schema/file manifest was not downloaded or inspected. Sources: claude:cl-export-org-20261026, claude:cl-compliance-20261026.
  • post_termination_window How long can data be retrieved after termination? [supported]: DPA H requires a return request within 30 days after expiry/termination, with deletion obligations and legal/dispute/harmful-use exceptions. Sources: claude:cl-dpa-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: claude:cl-export-org-20261026, claude:cl-export-user-20261026, claude:cl-compliance-20261026, claude:cl-dpa-20261026.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Users export their chats as JSON; an export for the whole organisation on request.

VEN-07 Support and service levels

Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.

Claude Team / Enterprise

Agent cross-checked Support: partial

Public support/status channels exist; local-language commitments and contractual SLA remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • support_channels: Help Center support is available; Enterprise self-serve and sales-assisted support/CSM arrangements differ. Exact response times/hours were not established.
  • support_languages: Is support available in German, French or Italian? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.
  • regional_presence: Anthropic’s November 2025 company announcement identifies an existing Zurich office and planned Munich expansion. Current staffing, Swiss contracting terms and local-language support guarantees were not established.
  • uptime_sla: Is there an uptime SLA with credits? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.
  • support_channels Which support channels are available on each plan? [partial]: Help Center support is available; Enterprise self-serve and sales-assisted support/CSM arrangements differ. Exact response times/hours were not established. Sources: claude:cl-enterprise-20261026.
  • support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.
  • regional_presence Is there a DACH or Swiss entity, team or partner? [partial]: Anthropic’s November 2025 company announcement identifies an existing Zurich office and planned Munich expansion. Current staffing, Swiss contracting terms and local-language support guarantees were not established. Sources: claude:claude:regional-presence-20261026.
  • uptime_sla Is there an uptime SLA with credits? [unknown]: Is there an uptime SLA with credits? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.
  • status_page Is there a public status page with history? [supported]: status.claude.com publishes component health and incident history; it is not a contractual reliability score. Sources: claude:cl-status-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: claude:cl-enterprise-20261026, claude:cl-status-20261026, claude:claude:regional-presence-20261026.

onAI

Sourced Support: partial

The Swiss provider identity, general company contact and Website-only public status history are established. Support channels, languages/hours, response targets and uptime credits for Per seat and Flat price remain unknown.

Stated by onAI A direct line to the team, no call centre, in German and English. Onboarding and training are included in the fixed price. We build custom agents and workflows as a service. Service levels and response times are agreed in the contract. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public provider website and status sources retrieved 2026-10-21; plan=Company identity/contact and Website-only status facts; Per seat/Flat price support entitlement unverified.; add_ons=none stated; deployment_mode=not specified; region=Swiss legal entity; support staffing/access countries unknown; os=not specified.

Limitations

  • Remains public-candidate: entity identity and website-status facts are separated from unverified product-plan support commitments.
  • The Website-only service history and generic custom-development SLA wording do not establish a workspace uptime target or credit schedule.
  • support_channels Which support channels are available on each plan? [unknown]: The company publishes info@onaihq.com and a general inquiry/demo form. No public evidence maps these to a contracted support desk for Per seat or Flat price, or states hours, escalation and response commitments. Sources: onai:public-imprint, onai:public-services.
  • support_languages Is support available in German, French or Italian? [unknown]: English/German website and UI copy do not establish contractual DE/FR/IT support languages or support hours.
  • regional_presence Is there a DACH or Swiss entity, team or partner? [supported]: The imprint identifies Telesoft AG in Oberwil-Lieli, Switzerland, with a Swiss VAT registration. No reseller roster is inferred. Sources: onai:public-imprint.
  • uptime_sla Is there an uptime SLA with credits? [unknown]: Custom development copy mentions SLAs but supplies no product uptime target, measurement, exclusions or credit schedule. A status percentage is not a contractual SLA. Sources: onai:public-services.
  • status_page Is there a public status page with history? [partial]: The first-party-linked status page has notice history for Website only. This is a marketing-website status fact, not a Per seat/Flat price workspace/API status promise or support entitlement. Sources: onai:review-status-service-scope.

Checked ; not separately cross-checked; check again by 2026-12-20. Sources: onai:public-imprint, onai:public-services, onai:review-status-service-scope.

VEN-08 Onboarding, training and adoption

Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.

Claude Team / Enterprise

Agent cross-checked Support: partial

Academy tutorials and use-case material are public; commercial service entitlements need clarification.

Availability: generally-available · Delivery: native
Scope: surfaces=Claude Team and Enterprise web workspaces, Claude desktop and mobile clients, Claude connectors and remote MCP integrations, Claude for Microsoft 365 official add-ins, Claude Cowork cloud and desktop task execution; version=Continuously updated commercial service, retrieved 2026-10-21; plan=Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named; add_ons=Enterprise token usage at API rates, Optional US-only inference surcharge, External provider/app subscriptions and Office deployment approval where applicable, CMEK and compliance only on eligible Enterprise configurations; deployment_mode=multi-tenant-saas; region=Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption; os=not specified.

Limitations

  • Unverified parts: onboarding_service, adoption_programme, service_cost.
  • Read each atomic answer for its plan, access and feature limits.
  • onboarding_service Is guided onboarding included? [unknown]: Is guided onboarding included? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.
  • user_training Is end-user training offered, in which languages? [partial]: Claude Academy provides written/video training for chat, Cowork, Office, connectors and skills; German/French/Italian delivery was not established. Sources: claude:cl-academy.
  • use_case_library Are role-based use cases and templates provided? [partial]: Academy has workflow/tutorial examples and Office use cases; the library was not exhaustively mapped to organizational roles. Sources: claude:cl-academy.
  • adoption_programme Is there a champion or adoption programme? [unknown]: Is there a champion or adoption programme? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.
  • service_cost Which services cost extra? [unknown]: Which services cost extra? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: claude:cl-academy.

onAI

Agent cross-checked Support: partial

The vendor offers training, workshops and custom agent services. Flat price lists onboarding/training/workshops; languages, delivery scope and separate service costs remain unknown.

Stated by onAI A direct line to the team, no call centre, in German and English. Onboarding and training are included in the fixed price. We build custom agents and workflows as a service. Service levels and response times are agreed in the contract. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Flat price named services included; Per seat/service contract unspecified; add_ons=Bespoke agent/workflow development, quoted scope; deployment_mode=not specified; region=Delivery geography and languages unspecified; os=not specified.

Limitations

  • Vendor/partner professional services are distinguished from native product workflow automation. No service outcome or price is invented.
  • onboarding_service Is guided onboarding included? [supported]: The public Flat price offer includes onboarding, training and workshops. Per seat inclusion and precise deliverables are not specified. Sources: onai:public-pricing, onai:public-services.
  • user_training Is end-user training offered, in which languages? [partial]: The vendor offers practical prompt/tool/best-practice sessions tailored to Marketing, HR and IT. Session format, DE/FR/IT languages, hours and e-learning availability were not retrieved. Sources: onai:public-services.
  • use_case_library Are role-based use cases and templates provided? [unknown]: The site describes use-case workshops and public guides, but no role-based in-product use-case/template library inventory or licence was obtained.
  • adoption_programme Is there a champion or adoption programme? [unknown]: No scoped champion programme, change-management package or measured adoption service deliverable was retrieved; generic skills guides do not establish one.
  • service_cost Which services cost extra? [unknown]: Flat price includes named services but its amount is quoted; separate Per seat onboarding, training, workshops and custom-development fees are not published. Sources: onai:public-pricing, onai:public-services.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:public-pricing, onai:public-services.

Sources

  1. Claude Fable models on your plan claude:claude:fable-plan-20261026

    Fable 5/5.1 are available on paid plans. Team/legacy Enterprise Premium include a capped share of weekly usage; Standard uses paid usage credits. Current usage-based Enterprise bills at API rates. Organization model access can restrict availability.

    How Fable models work on each plan and model-picker access; HTTP 200, body SHA256 c7e39ae19952ae2186de8c95a8034bd16a43b7da9e5b6750eca0b7c30614456a · documented · Source date 2026-09-02 · Retrieved 2026-10-26

  2. Claude Fable automatic model switching claude:claude:transparent-fallback-20261026

    Hosted Fable safety fallbacks rerun requests on an Opus model with a visible switch notice and response model label. Users can disable automatic switching. This is a safety fallback, not general task-based multi-provider routing.

    What happens after a fallback, settings and where switching applies; HTTP 200, body SHA256 98a2769ab04b54a170b3034afde3b042c016f76ccd332e98c4065288a60ea846 · documented · Source date not stated · Retrieved 2026-10-26

  3. Change the model, effort, and thinking settings claude:cl-model-menu-r2-20261026

    The chat-selector guide names model families and effort controls but does not provide a complete Team seat-tier or per-product entitlement matrix.

    Chat selector; supported effort models; Enterprise restrictions; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 74026587f919fac61d5fc3f4747ea1c889b2d3b2b6b2ee895dfbcc2dfae25cae on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  4. Context windows on paid Claude plans claude:cl-context-plans-r2-20261026

    The paid-plan guide distinguishes Chat and Cowork context/model tables; it does not guarantee every model on each Team seat tier or Office add-in.

    Paid-plan scope; separate Chat and Cowork tables; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6f8fa356708c3a887106e33876dea65b71a3a9dae2ec09600ef035e14cb448e4 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  5. Upload files to Claude claude:cl-upload-r2-20261026

    The attachment guide specifies500 MB chat uploads,30 MB project files, and separate PDF visual/text behavior; these are not universal tool-path limits.

    Chat attachments versus project Files; PDF handling; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 640974fd8725ee528375e7fca7fe66265f94a30fb0c82071022d3da529b437ed on 2026-10-26 · documented · Source date 2026-07-23 · Retrieved 2026-10-26

  6. Claude pricing claude:cl-pricing-20261026

    Team is listed for 2-150 seats with Standard/Premium pricing; current Enterprise lists USD 20/seat/month annual access plus usage and a 20-seat self-serve minimum.

    Team/Enterprise cards; commercial comparison; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9dac8ef940d7d07738f28ea203879b59cd98dfefd0bef624a91b361049a23a9f on 2026-10-26 · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  7. Manage model access for your organization claude:cl-model-control-20261026

    Enterprise controls model/effort access by organization and custom role, while Haiku cannot be disabled and coverage has named exceptions.

    Organization and custom-role ceilings; Haiku exception; coverage; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 449e547e02b145fe3878d3591a80eca230ddff996580d601b38f007b78aba179 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  8. onAI public product and pricing page onai:public-models-display-20261026

    The page names Claude, GPT, Gemini, Grok and Mistral, user model selection and administrator allow-lists, without exact chat model IDs.

    Ready for the whole company from day one > Every leading model; AI Gateway; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19 · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  9. Claude release notes claude:cl-release

    Dated notes distinguish current models, cloud/unified Cowork rollout, memory defaults and connector changes.

    Model launches; memory; Office/connector changes; Cowork transition · documented · Source date not stated · Retrieved 2026-10-21

  10. Claude Haiku 4.5 is leaving the model selector claude:cl-haiku-notice

    The dated consumer Haiku retirement excludes Team/Enterprise, so it does not prove removal from their model catalogue.

    October 15 notice; October 29 removal; Team/Enterprise exceptions · documented · Source date not stated · Retrieved 2026-10-21

  11. Claude for Microsoft 365 claude:cl-office

    Claude advertises native Excel/PowerPoint/Word add-ins, Outlook beta and optional Foundry/Bedrock/Gemini Enterprise Agent Platform credentials.

    App capabilities; GA/beta; cloud credentials; review controls · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  12. What is the Enterprise plan? claude:cl-enterprise

    Current Enterprise has no included tokens, bills all usage at API rates and differs from legacy seat-based arrangements.

    Pricing; self-serve versus sales-assisted; legacy sections · documented · Source date 2026-09-01 · Retrieved 2026-10-21

  13. Manage model access for your organization claude:cl-model-control-r2

    Enterprise model and effort access uses organization ceilings/custom roles; Haiku cannot be disabled and product/version limits apply.

    Enterprise eligibility; role ceilings; Haiku; fallback/coverage · documented · Source date not stated · Retrieved 2026-10-21

  14. Set a default model for your organization claude:cl-default-r2

    Enterprise defaults are distinct from the beta forced-start switch, which preserves existing chat-project choices and permits in-chat changes.

    Ordinary defaults; Always start beta; projects and product fallback · documented · Source date not stated · Retrieved 2026-10-21

  15. Retrieval augmented generation for projects claude:cl-rag

    Paid projects automatically switch to retrieval when knowledge approaches context limits and show a RAG indicator.

    Activation; search tool; context indicator · documented · Source date not stated · Retrieved 2026-10-21

  16. Upload files to Claude claude:cl-upload-r2

    The attachment guide specifies500 MB chat uploads,30 MB project files, and separate PDF visual/text behavior; these are not universal tool-path limits.

    Chat attachments versus project Files; PDF handling · documented · Source date 2026-07-23 · Retrieved 2026-10-21

  17. Create and edit files with Claude claude:cl-code-files-r2

    Chat code/file tools create Office/PDF output and document a30 MB upload/download path; the same page has inconsistent Team egress defaults.

    Availability; computing/file-tool limits; file output; network sections · documented · Source date not stated · Retrieved 2026-10-21

  18. Upload files to Claude claude:cl-upload

    The page distinguishes 500 MB chat uploads, 30 MB project files and PDF visual processing up to 100 pages.

    Formats; chat/project limits; visual PDF processing · documented · Source date 2026-07-23 · Retrieved 2026-10-21

  19. What are projects? claude:cl-projects

    Projects persist selected knowledge/instructions and provide organization sharing with view/edit permissions.

    Knowledge; instructions; Team/Enterprise collaboration · documented · Source date 2026-07-23 · Retrieved 2026-10-21

  20. Manage groups and group spend limits on Enterprise plans claude:cl-groups

    Enterprise groups support roles and shared resources, per-user limits and optional shared monthly budgets in beta.

    Group sharing; SCIM; role controls; budgets · documented · Source date not stated · Retrieved 2026-10-21

  21. Enterprise-managed authorization for MCP connectors claude:claude:atlassian-enterprise-20261026

    Claude Enterprise documents generally available organization-managed authorization through Okta for named MCP providers including Atlassian. Its Atlassian section names Jira, Confluence and Teamwork Graph.

    August 24 GA update and Atlassian Rovo MCP description; HTTP 200, body SHA256 5d973cd85982883fc28f409f6919e829a1e3791223634ca167e12524c411284e · documented · Source date 2026-08-24 · Retrieved 2026-10-26

  22. Get started with custom connectors using remote MCP claude:cl-mcp-20261026

    Remote MCP originates from Anthropic cloud, can use per-user OAuth or shared credentials, and differs from Desktop-local MCP.

    Network route; owner publication; OAuth/request headers; local distinction; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 e6307ff6f907b387075c5f8db3a45fae8cf8ea9eb15fd576b44f3368e1c5ed43 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  23. Claude release notes claude:cl-release-20261026

    Dated notes distinguish current models, cloud/unified Cowork rollout, memory defaults and connector changes.

    Model launches; memory; Office/connector changes; Cowork transition; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 07f9dcfff3c0fc1f7a6060ad0b718558075286175f3b4e1b13c665d79cab3616 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  24. What is the Enterprise plan? claude:cl-enterprise-20261026

    Current Enterprise has no included tokens, bills all usage at API rates and differs from legacy seat-based arrangements.

    Pricing; self-serve versus sales-assisted; legacy sections; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 de2b461205d4426c558e88750f5be23f7d495804c407827fc5695ecd5e1a20ee on 2026-10-26 · documented · Source date 2026-09-01 · Retrieved 2026-10-26

  25. Microsoft 365 connector security guide claude:cl-m365-20261026

    The Anthropic-hosted Microsoft Graph proxy retrieves on demand without file-content caching and has separately enabled write tools and delegated permissions.

    On-demand proxy; delegated permissions; consent; write controls; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8965fd2ee1dbdd7b494b834a1cbae1cd4194bf096abd2d916244178108738d3f on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  26. Use Google Workspace connectors claude:cl-google-20261026

    Google connectors retrieve user-authorized data, sync referenced Google Docs and support live editing with separate app controls.

    Sources; private project sync; live Docs/Sheets/Slides; authorization; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 b61eb14f3e2efb4ab2a9cc441eb6beb363b5514d3c55e6f9dc8cd2565d48d135 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  27. onAI public product and pricing page onai:public-m365-display-20261026

    The page lists live Microsoft 365 sources, optional channel/transcript permissions and optional Copilot-licensed search and meeting notes.

    Answers from your Microsoft 365, live > Where onAI looks; Your admin can add; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19 · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  28. onAI public product and pricing page onai:public-m365-permissions-display-20261026

    The vendor describes delegated read-only requests under each user, no copied library index, source citations, admin model restrictions and Microsoft administrator consent.

    Your Microsoft permissions stay in charge; For IT; Every permission onAI can request; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19 · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  29. onAI public product and pricing page onai:public-other-connectors-display-20261026

    The FAQ describes Microsoft 365 live retrieval and names Confluence, S3 and custom sources through standard connectors or an API; it gives no connector-by-connector setup or plan catalogue.

    FAQ > How is our data integrated into the system?; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19 · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  30. Microsoft 365 connector security guide claude:cl-m365

    The Anthropic-hosted Microsoft Graph proxy retrieves on demand without file-content caching and has separately enabled write tools and delegated permissions.

    On-demand proxy; delegated permissions; consent; write controls · documented · Source date not stated · Retrieved 2026-10-21

  31. Connect to Microsoft 365 claude:cl-m365-user

    Microsoft 365 connects SharePoint/OneDrive/Outlook/Teams, excludes Sites.Selected allowlisting and OneNote reads, and requires organizational consent.

    Setup; supported content; site restrictions; permissions · documented · Source date not stated · Retrieved 2026-10-21

  32. Use Google Workspace connectors claude:cl-google

    Google connectors retrieve user-authorized data, sync referenced Google Docs and support live editing with separate app controls.

    Sources; private project sync; live Docs/Sheets/Slides; authorization · documented · Source date not stated · Retrieved 2026-10-21

  33. onAI live Microsoft 365 retrieval and citation description onai:review-m365-boundaries-display-20261026

    The vendor describes delegated Microsoft permission checks, live reads without a second library index, retrieved material retained in the asking user’s chat and numbered source links.

    Your Microsoft permissions stay in charge; Nothing copied, nothing indexed; Sources on every answer; re-retrieved 2026-10-26, HTTP 200 body SHA256 a074779dc4d08c5e48440218bbc01353565673585b9e0f7eab517ed9687b77fa · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  34. onAI live pricing: named Microsoft 365 plan scope onai:review-plan-m365-display-20261026

    The Per seat card expressly includes Microsoft 365 answers and the Flat price card includes everything in Per seat; the cards do not establish separate DPA, provider-retention or support entitlements.

    Per seat > Answers from Microsoft 365, with each user’s own permissions; Flat price > Everything in Per seat, for every employee; re-retrieved 2026-10-26, HTTP 200 body SHA256 a074779dc4d08c5e48440218bbc01353565673585b9e0f7eab517ed9687b77fa · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  35. Chat search and memory claude:cl-memory-r2

    Improved memory has Team/Enterprise owner controls and cloud-Cowork sharing; legacy Team lacks org controls and legacy memory is chat-only.

    Improved Settings>Memory versus legacy; owners; Cowork; exclusions · documented · Source date not stated · Retrieved 2026-10-21

  36. Claude Academy tutorials claude:cl-academy

    Academy publishes written/video guides for chat, connectors, agents, Office work and skills.

    Chat; Cowork; Office; AI fluency guides · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  37. Claude pricing claude:cl-pricing

    Team is listed for 2-150 seats with Standard/Premium pricing; current Enterprise lists USD 20/seat/month annual access plus usage and a 20-seat self-serve minimum.

    Team/Enterprise cards; commercial comparison · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  38. Get started with custom connectors using remote MCP claude:cl-mcp

    Remote MCP originates from Anthropic cloud, can use per-user OAuth or shared credentials, and differs from Desktop-local MCP.

    Network route; owner publication; OAuth/request headers; local distinction · documented · Source date not stated · Retrieved 2026-10-21

  39. Enable and use Claude web search claude:claude:web-search-controls-20261026

    Team/Enterprise Owners first enable web search for the workspace, after which members use it in chat. Search answers include citations and source links. The article does not identify a universal search backend or query-processing region.

    Team/Enterprise workspace enablement and How web search works; HTTP 200, body SHA256 76f79d8a3eb4181b4e1028b23a4df9821c316008015fe0290feb4582d6b9a83d · documented · Source date not stated · Retrieved 2026-10-26

  40. Get started with Claude Cowork claude:cl-cowork

    Paid Cowork runs multi-step tasks with local access where permitted and cloud task persistence, with Team/Enterprise cloud availability in beta.

    Availability; cloud beta; task flow; tools; scheduling · documented · Source date not stated · Retrieved 2026-10-21

  41. onAI public workflow and service offer onai:onai:review-fix-public-workflow-scope-20261026

    The undated public homepage labels the native workflow engine coming soon and describes n8n integration operated by onAI, the customer or a partner, with workflow construction offered on request. It gives no native release date or plan-specific workflow entitlement.

    Automation platform; Coming soon; n8n service/operator sentence; direct public GET HTTP200 2026-10-26, body SHA256 1ea21a62b3a2bb75b66287a93fd86a47984d51519e7fd99f4ca53930996219bc · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  42. Use Claude Cowork safely claude:claude:cowork-stop-20261026

    The paid-plan Cowork safety guide instructs users to monitor and stop a task when needed. It does not promise rollback of completed external actions or a guaranteed cancellation boundary.

    Paid-plan availability, monitoring tasks and stopping suspicious behavior; HTTP 200, body SHA256 363aa11b90d168d68950bcf4820d677b076c63c1f27598be7d17ef04c727da24 · documented · Source date not stated · Retrieved 2026-10-26

  43. Get started with Claude Cowork claude:cl-cowork-20261026

    Paid Cowork runs multi-step tasks with local access where permitted and cloud task persistence, with Team/Enterprise cloud availability in beta.

    Availability; cloud beta; task flow; tools; scheduling; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 0c2c6bcedbe79e9bc84268a92da091133ea4c9737d6790eb74583def73350c02 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  44. Access the Compliance API claude:cl-compliance

    Enterprise Compliance API exposes events, chats and file content with primary-owner activation and scoped organization keys.

    Eligibility; primary-owner activation; event/chat/file data · documented · Source date not stated · Retrieved 2026-10-21

  45. Claude Platform pricing claude:cl-api-prices

    Current public API prices include Sonnet 5.5 at USD 2/M input and USD 10/M output, while model choice, tokens and features change usage cost.

    Model pricing table; regional rates; tool token charges · documented · Source date not stated · Retrieved 2026-10-21

  46. Export your Claude data claude:cl-export-user

    Organization members can export their own chats when enabled, without uploaded-file contents; exports are web/Desktop only.

    Team/Enterprise owner enablement; contents; 24-hour link · documented · Source date not stated · Retrieved 2026-10-21

  47. onAI public product and pricing page onai:public-web-client

    The vendor describes an employee workspace in a current browser with nothing to install; native client availability is unspecified.

    The platform > AI Tools; FAQ > What prerequisites do we need to meet? · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  48. Use Claude in Google Docs, Sheets, and Slides claude:cl-google-addon

    A native Google Workspace sidebar beta supports Team/Enterprise, separate from connectors; edits require approval by default and extension data does not inherit organization retention.

    Beta eligibility; native extension; approvals; data retention · documented · Source date not stated · Retrieved 2026-10-21

  49. Can Claude produce images? claude:claude:image-generation-boundary-20261026

    The vendor explicitly says Claude does not generate photos or illustrations like image-generation tools. HTML/SVG diagrams, charts and interactive visuals are a separate beta web/desktop capability; uploaded-image analysis is also separate.

    Native image generation versus HTML/SVG custom visuals; HTTP 200, body SHA256 4d918af1acc08fe9d2c1ea21ae840029c1c9109acad12cb2eaeeb8b8daab4da9 · documented · Source date not stated · Retrieved 2026-10-26

  50. onAI public product and pricing page onai:public-images

    Image Studio advertises GPT Image, Nano Banana Pro, Imagen 4 and FLUX.3, up to three models per prompt, upload editing, per-image estimated costs and administrator controls.

    Every leading image model in one studio; Compare side by side; Edit in plain words; Run by your admins · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  51. onAI public product and pricing page onai:public-image-rights

    The vendor says generated images may be used commercially; provider-specific output terms are not supplied.

    Every leading image model in one studio > commercial use · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  52. Artifacts admin guide for Team and Enterprise plans claude:cl-artifacts-admin

    Admins control artifact templates, while standalone Claude Design closes 2026-12-14 and in-Claude design continues.

    Templates; October defaults; standalone Design closure; data handling · documented · Source date not stated · Retrieved 2026-10-21

  53. Claude display-language settings claude:claude:display-languages-20261026

    Claude documents English, French, German, Italian, Hindi, Indonesian, Japanese, Korean, Brazilian Portuguese and Latin American/Spain Spanish interfaces on web and desktop. Voice language is a separate setting.

    Supported Languages and On Web and Desktop; HTTP 200, body SHA256 9a6fd87cbba7b558c9972e24b7bcd94249d6cb04003eea26541794f93dbae61b · documented · Source date not stated · Retrieved 2026-10-26

  54. Set up single sign-on claude:cl-sso

    SSO and JIT are available to Team/Enterprise with owner configuration and verified domains.

    Team/Enterprise eligibility; IdP; owner roles; provisioning · documented · Source date not stated · Retrieved 2026-10-21

  55. Set up JIT or SCIM provisioning claude:cl-provision

    Team supports JIT but not SCIM; Enterprise SCIM synchronizes membership and role/seat mappings with documented removal differences.

    Plan eligibility; provisioning matrix; group mapping · documented · Source date not stated · Retrieved 2026-10-21

  56. onAI public product and pricing page onai:public-pricing-display-20261026

    Published EUR pricing is 17 per user/month with 5 of monthly model budget; a flat annual price is on request, with unlimited users and dedicated/on-premises options.

    Pay per seat, or one price for everyone > Per seat; Flat price; prices excluding VAT; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19 · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  57. Manage model access for your organization claude:cl-model-control

    Enterprise controls model/effort access by organization and custom role, while Haiku cannot be disabled and coverage has named exceptions.

    Organization and custom-role ceilings; Haiku exception; coverage · documented · Source date not stated · Retrieved 2026-10-21

  58. View usage analytics for Team and Enterprise plans claude:cl-analytics

    Admins have plan-scoped adoption and spend views, including per-user/model CSVs and separate seat-based overage reporting.

    Roles; product/model/user data; CSV exports · documented · Source date not stated · Retrieved 2026-10-21

  59. Access audit logs claude:cl-audit

    Enterprise audit export covers 180 days of metadata, excludes prompt content and has a CMEK export limitation with a Compliance API alternative.

    Enterprise export; 180 days; fields; content exclusion; CMEK · documented · Source date 2026-06-15 · Retrieved 2026-10-21

  60. Get started with Claude Compliance API integrations claude:cl-compliance-partners

    The documentation lists partner compliance/eDiscovery/monitoring integrations; each integration needs separate scope and behavior verification.

    Security, archive and eDiscovery partners · documented · Source date not stated · Retrieved 2026-10-21

  61. Get started with Claude Compliance API integrations claude:cl-compliance-partners-r2

    Enterprise Compliance integrations are Primary-Owner-enabled; Claude Platform has a separate scope and this is not a Team entitlement or proof of inline redaction.

    Eligibility and Enterprise activation; monitoring/DLP partners · documented · Source date not stated · Retrieved 2026-10-21

  62. Where are your servers located? Do you host your models on EU servers? claude:cl-servers

    Commercial documentation says data is stored in the US, inference can route globally and internal support/safety processes can occur in affiliate countries.

    Commercial global routing; US storage; internal processing · documented · Source date 2026-06-15 · Retrieved 2026-10-21

  63. Enable US-only inference for your organization claude:cl-us-only

    Usage-based Enterprise offers US-only inference at 1.1 times standard rates for applicable newer models, excluding storage and third-party processing.

    Eligibility; billing; exclusions · documented · Source date 2026-06-15 · Retrieved 2026-10-21

  64. Data Processing Addendum claude:cl-dpa

    The DPA covers confidential processing, subprocessors, audit access, security and post-termination return/deletion with transfer schedules.

    B.7; C; E/F; H; SCC/Swiss schedules · documented · Source date 2025-02-24 · Retrieved 2026-10-21

  65. Commercial Terms of Service claude:cl-terms

    Commercial terms prohibit model training on customer content, define EEA/Swiss/UK Irish contracting and provide confidentiality and commercial-use restrictions.

    Customer content; confidentiality; contracting party; fees · documented · Source date 2025-06-17 · Retrieved 2026-10-21

  66. Is my data used for model training? claude:cl-training

    Commercial content is not used for training by default; explicit feedback can be used and retained up to five years, with owner controls.

    Commercial default; feedback; disable feedback · documented · Source date 2026-08-18 · Retrieved 2026-10-21

  67. Covered Models claude:cl-covered-r2

    Covered Models have default minimum retention, with a separate limited agreement-based Fable ZDR exception for eligible internal-business applications.

    Default retention; temporary eligible Fable exception; EFS · documented · Source date 2026-09-01 · Retrieved 2026-10-21

  68. Data retention practices for Covered Models claude:cl-covered-routes-r2

    The updated guide excludes notified exception customers from the standard ZDR-transition instructions and says hosted Enterprise Chat/Cowork already use standard retention.

    ZDR configurations; eligible notices; cloud-provider storage; hosted Chat/Cowork · documented · Source date 2026-09-05 · Retrieved 2026-10-21

  69. How long do you store organization data? claude:cl-retention-r2

    Commercial saved-chat retention differs from API retention; backend deletion normally takes up to 30 days and safety/legal/feedback exceptions remain.

    Saved commercial chats; deletion; safety and feedback exceptions · documented · Source date 2026-07-01 · Retrieved 2026-10-21

  70. onAI live general privacy and contract-request copy onai:review-contract-plan-gaps

    General no-training, optional zero-retention and DPA/AI Act copy is published outside the plan cards, without a retrieved contract or eligibility mapping to Per seat and Flat price.

    No training on your data; EU-only processing on request; Everything your data protection officer will ask for; Request the DPA; Per seat/Flat price cards · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  71. Configure custom data retention controls for Enterprise plans claude:cl-retention-admin-r2

    Current English guidance schedules over-age content on save and deletes through a daily background process, preserving project precedence and feature exclusions.

    Project precedence; daily deletion process; role and feature limits · documented · Source date not stated · Retrieved 2026-10-21

  72. Government requests for user information claude:cl-gov

    Anthropic documents valid-process review, rejection of deficient requests, notice exceptions and generally directing enterprise requests to the customer.

    Valid process; challenge; customer notice; exceptions · documented · Source date 2026-03-16 · Retrieved 2026-10-21

  73. Anthropic subprocessor list access route claude:cl-trust-route

    The public list URL redirects to a trust portal that returned no extractable entries in this research; countries and revision remain unverified.

    DPA Schedule 4 link; redirect to trust.anthropic.com/subprocessors · documented · Source date not stated · Retrieved 2026-10-21

  74. onAI public product and pricing page onai:public-compliance-display-20261026

    The vendor advertises a DPA, a public subprocessor list, retention periods and AI Act labels, but the DPA link opens contact rather than the documents.

    Everything your data protection officer will ask for; Swiss contract, two laws; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19 · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  75. onAI imprint onai:public-imprint-display-20261026

    The imprint identifies Telesoft AG in Oberwil-Lieli, Switzerland and Swiss VAT number CHE-106.160.588.

    Contact; Represented by; VAT number; re-retrieved 2026-10-26, public web-reader representation SHA256 fcb4521fcdfb47e2ab714fee34a0fae0c1bdebca90481980bb3cb136410908fd · documented · Source date not stated · Retrieved 2026-10-26

  76. onAI website privacy policy onai:public-website-privacy-display-20261026

    The policy expressly covers the marketing website, including website processors and retention; it does not establish product workspace processor or retention terms.

    Last updated October 2026; introductory scope; sections 5, 6 and 9; re-retrieved 2026-10-26, public web-reader representation SHA256 42ebec9df5cca263fd029ce2dcd8195487b6ee8e72cff07a6431731d8d462ec4 · documented · Source date not stated · Retrieved 2026-10-26

  77. Introducing Claude Fable 5.1 and Claude Mythos 5.1 claude:cl-ai-act

    The provider announcement describes transparency-code signing, watermarking for later models and a restricted-preview detection API; this is not a deployer compliance verdict.

    Compliance with the EU AI Act · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  78. onAI imprint onai:public-imprint

    The imprint identifies Telesoft AG in Oberwil-Lieli, Switzerland and Swiss VAT number CHE-106.160.588.

    Contact; Represented by; VAT number · documented · Source date not stated · Retrieved 2026-10-21

  79. Anthropic commercial compliance credentials claude:claude:commercial-certifications-20261026

    The commercial privacy page claims ISO 27001:2022, ISO/IEC 42001:2023 and SOC 2 Type I/II. Copies are request-gated; issuer, certificate/report scope, period and validity were not inspected.

    Commercial-products applicability and credential list; HTTP 200, body SHA256 d44ecb66e9cf7636e39a9b9da3c61cc6513dfca890e68fcdaa1bc7051f310335 · vendor-claimed · Source date 2026-03-16 · Retrieved 2026-10-26

  80. Data Processing Addendum claude:cl-dpa-20261026

    The DPA covers confidential processing, subprocessors, audit access, security and post-termination return/deletion with transfer schedules.

    B.7; C; E/F; H; SCC/Swiss schedules; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c11e0d2d380f6155e900d4357d2a154e85cd0b38db427ca11e5048e02c375218 on 2026-10-26 · documented · Source date 2025-02-24 · Retrieved 2026-10-26

  81. What are customer-managed encryption keys? claude:cl-cmek

    Eligible Enterprise organizations can use customer AWS/GCP/Azure master keys for certain chats, projects and files, with feature limitations.

    Eligibility; customer KMS; scope · documented · Source date 2026-06-15 · Retrieved 2026-10-21

  82. Restrict access to Claude with IP allowlisting claude:cl-ip

    Enterprise supports source-IP CIDR restrictions configured through support; externally shared artifacts can remain outside that restriction.

    Enterprise eligibility; coverage; external sharing exception · documented · Source date not stated · Retrieved 2026-10-21

  83. Data retention practices for Covered Models claude:cl-covered-review

    Controlled reviewers may inspect safety-flagged retained data, with logged access; normal chat/Cowork already use standard retention.

    Human review; 30 days; affected ZDR configurations · documented · Source date 2026-09-05 · Retrieved 2026-10-21

  84. onAI automation and open interfaces onai:onai:public-automation-status-20261026

    The homepage labels its own workflow engine and MCP coming soon. Until then it describes n8n integration operated by onAI, the customer or a partner, with custom workflows as a requested service. No native release date or schedule/trigger entitlement is published.

    Automation platform, Open interfaces and service sections; HTTP 200, body SHA256 a074779dc4d08c5e48440218bbc01353565673585b9e0f7eab517ed9687b77fa · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  85. ECB euro reference historical rates claude:fx-20261020

    Directly retrieved ECB XML gives EUR 1 = USD 1.1215 = CHF 0.9237.

    Cube time=2026-10-20; USD and CHF · documented · Source date 2026-10-20 · Retrieved 2026-10-21

  86. Claude Enterprise consumption guide claude:cl-consumption

    The guide recommends Sonnet for routine/high-volume work and lower effort, while administrators configure the actual default and usage controls.

    Model/effort recommendations; defaults; limits · documented · Source date not stated · Retrieved 2026-10-21

  87. onAI public product and pricing page onai:public-processing

    The vendor claims no model training, filtered search/image prompts and an optional EU-only processing tier with provider zero retention; contracts and provider exceptions are not supplied.

    What leaves, and how > No training; Personal data; European AI; EU-only processing on request · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  88. onAI public product and pricing page onai:public-pricing

    Published EUR pricing is 17 per user/month with 5 of monthly model budget; a flat annual price is on request, with unlimited users and dedicated/on-premises options.

    Pay per seat, or one price for everyone > Per seat; Flat price; prices excluding VAT · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  89. ECB euro reference exchange rates onai:ecb-fx

    On 2026-10-20 one EUR equals USD 1.1215 and CHF 0.9237; USD to EUR is the reciprocal, 0.8916629514043692.

    Cube time=2026-10-20; currency USD and CHF · documented · Source date 2026-10-20 · Retrieved 2026-10-21

  90. onAI live pricing: named Microsoft 365 plan scope onai:review-plan-m365

    The Per seat card expressly includes Microsoft 365 answers and the Flat price card includes everything in Per seat; the cards do not establish separate DPA, provider-retention or support entitlements.

    Per seat > Answers from Microsoft 365, with each user’s own permissions; Flat price > Everything in Per seat, for every employee · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  91. onAI live residency statements and external processing paths onai:review-residency-parts

    The page separately describes European application/storage infrastructure, named dedicated locations, external AI/search/image/translation services and an optional EU-only AI-processing tier; its unqualified secured-EU-server line does not establish default end-to-end processing, backup, log or support-access residency.

    Ready for your security review; European from the contract down to the DNS; Where your data lives; External services, filtered; EU-only processing on request; pricing cards · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  92. Export your organization data claude:cl-export-org-20261026

    Team/Enterprise Primary Owners can export organization conversation/user data; deleted content is excluded and links expire in 24 hours.

    Primary owner; scope; deleted items; link expiry; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 57af2f5ad8f732b35209851f2ba150423ac16e9d6a5c59718d6b0dd9ef672cae on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  93. Export your Claude data claude:cl-export-user-20261026

    Organization members can export their own chats when enabled, without uploaded-file contents; exports are web/Desktop only.

    Team/Enterprise owner enablement; contents; 24-hour link; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 5fe1cfd761095719efd95b5bc63049b1ceed6ddc3ed081373247053022153bfc on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  94. Access the Compliance API claude:cl-compliance-20261026

    Enterprise Compliance API exposes events, chats and file content with primary-owner activation and scoped organization keys.

    Eligibility; primary-owner activation; event/chat/file data; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f641744bc193c80154bdb21a45e3c0527566f256728552432047c12936b79225 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  95. Anthropic European office announcement claude:claude:regional-presence-20261026

    The dated company announcement identifies an existing Zurich office and plans for Munich and Paris. It does not establish current staffing, a Swiss contracting entity or guaranteed local-language support.

    November 7, 2025 announcement, Zurich and planned Munich offices; HTTP 200, body SHA256 f73fca94192490d5216bd82ba233110af7093cfb2d08e3848eb79d3c055eea72 · vendor-claimed · Source date 2025-11-07 · Retrieved 2026-10-26

  96. Claude Status claude:cl-status-20261026

    Claude publishes separate hosted-product components and an incident history without providing a scoped contractual SLA in this page.

    Component health; incident history; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 dabd165cf98d3b64e94051b42876be9d30ed1383af03d4c1a201674b97acb34e on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  97. onAI public product and pricing page onai:public-services

    The vendor offers tailored training, workshops and custom agent services; Flat price lists onboarding, training and workshops without itemised service prices.

    AI Trainings; AI Workshops; Custom AI Agent Development; Flat price inclusions · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  98. onAI live public status service scope onai:review-status-service-scope

    The public status page lists Website and notice history; it does not identify a Per seat or Flat price workspace service or a contractual SLA.

    Service list and recent notice history, retrieved 2026-10-21 · documented · Source date not stated · Retrieved 2026-10-21