{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "claude-vs-nuwacom", "canonicalUrl": "https://onaihq.com/compare/agents/claude-vs-nuwacom/", "markdownUrl": "https://onaihq.com/compare/agents/claude-vs-nuwacom/index.md", "dataUrl": "https://onaihq.com/compare/agents/claude-vs-nuwacom/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "claude", "name": "Claude Team / Enterprise", "website": "https://claude.com/enterprise", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/claude/", "lifecycle": { "status": "sunset", "note": "Standalone Claude Design at claude.ai/design is scheduled to close on December 14, 2026; design creation continues inside Claude Artifacts.", "scope": "Only standalone Claude Design at claude.ai/design. This is not a sunset of Claude Team or Enterprise chat, Cowork or in-Claude Design.", "continuation": "Claude Artifacts Design inside Claude; the admin guide describes existing Design projects appearing there.", "announcementDate": null, "serviceEndDate": "2026-12-14", "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-artifacts-admin" ] }, "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" }, { "id": "claude-design-standalone", "name": "Standalone Claude Design at claude.ai/design, scoped lifecycle only", "type": "web-app" }, { "id": "claude-google-addon", "name": "Claude native Google Workspace sidebar beta", "type": "suite-addin" } ], "sourcedClaimCount": 50, "statedByVendorCount": 0, "crossCheckedClaimCount": 50, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" }, { "id": "nuwacom", "name": "nuwacom", "website": "https://nuwacom.com/en", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/nuwacom/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" }, { "id": "mobile", "name": "nuwacom iOS/Android", "type": "mobile-app" }, { "id": "meeting", "name": "nuwacom Meeting Notetaker bot", "type": "teams-app" }, { "id": "self-managed", "name": "nuwacom Self-Managed Hosting", "type": "self-hosted-server" } ], "sourcedClaimCount": 49, "statedByVendorCount": 0, "crossCheckedClaimCount": 48, "sourcedOnlyClaimCount": 1, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 47, "sharedSourcedCriteria": 48, "crossCheckedCriteriaByProduct": { "claude": 50, "nuwacom": 48 }, "sourcedOnlyCriteriaByProduct": { "claude": 0, "nuwacom": 1 }, "sourcedCriteriaByProduct": { "claude": 50, "nuwacom": 49 }, "crossCheckedCriterionRows": 51, "sourcedOnlyCriterionRows": 1, "sourcedCriterionRows": 51, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team and Enterprise offer Anthropic model families with seat-specific Fable billing and visible safety fallback; organization controls can restrict the picker.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Hosted commercial Chat documentation checked 2026-10-26", "plan": "Team Standard/Premium; current usage-based Enterprise; legacy seat-based Enterprise only where explicitly identified", "addOns": [ "Usage credits for Fable on Team Standard and legacy Enterprise Standard; consumption billed separately on current Enterprise" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "The commercial plan table includes Anthropic Fable, Opus, Sonnet and Haiku families; this is a single-provider hosted chat catalogue.", "evidenceIds": [ "claude:cl-pricing-20261026" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "The current selector/context guides list Haiku 5.5, Sonnet 5.5, Opus 5.5 and Fable 5.1, plus older choices. Pricing includes the Opus/Sonnet/Haiku families on Team and Enterprise. Fable 5/5.1 use paid credits on Team Standard and legacy Enterprise Standard, a capped included share on Premium, and API-rate consumption on current Enterprise. Admin restrictions can remove access; no authenticated tenant picker was observed.", "evidenceIds": [ "claude:cl-model-menu-r2-20261026", "claude:cl-context-plans-r2-20261026", "claude:cl-pricing-20261026", "claude:claude:fable-plan-20261026" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "partial", "answer": "Users select a chat model and effort from the menu; changes apply to the next response. Enterprise model controls may restrict choices. Office and Cowork defaults are scoped separately.", "evidenceIds": [ "claude:cl-model-menu-r2-20261026", "claude:cl-model-control-20261026" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Fable 5/5.1 safety fallback is enabled by default and may rerun a flagged request on an Opus model in the same chat. A visible notice and responding-model label disclose the switch, and users can disable it. General task-complexity routing is not established.", "evidenceIds": [ "claude:claude:transparent-fallback-20261026", "claude:claude:fable-plan-20261026" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "The chat attachment guide documents images/PDF/documents; exact per-model modality and paid-seat compatibility remains unverified.", "evidenceIds": [ "claude:cl-upload-r2-20261026" ] } ], "limitations": [ "current_models: The current selector/context guides list Haiku 5.5, Sonnet 5.5, Opus 5.5 and Fable 5.1, plus older choices. Pricing includes the Opus/Sonnet/Haiku families on Team and Enterprise. Fable 5/5.1 use paid credits on Team Standard and legacy Enterprise Standard, a capped included share on Premium, and API-rate consumption on current Enterprise. Admin restrictions can remove access; no authenticated tenant picker was observed.", "user_choice: Users select a chat model and effort from the menu; changes apply to the next response. Enterprise model controls may restrict choices. Office and Cowork defaults are scoped separately.", "auto_routing: Fable 5/5.1 safety fallback is enabled by default and may rerun a flagged request on an Opus model in the same chat. A visible notice and responding-model label disclose the switch, and users can disable it. General task-complexity routing is not established.", "multimodal_input: The chat attachment guide documents images/PDF/documents; exact per-model modality and paid-seat compatibility remains unverified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-model-menu-r2-20261026", "claude:cl-context-plans-r2-20261026", "claude:cl-upload-r2-20261026", "claude:cl-pricing-20261026", "claude:claude:fable-plan-20261026", "claude:cl-model-control-20261026", "claude:claude:transparent-fallback-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Selectable models span closed and EU-hosted open-weight families with Auto routing and model-specific regions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise with administrator-enabled models", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Model tables label each EU, US or Global route", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "OpenAI, Anthropic, Google, Mistral, Z.ai, DeepSeek, Moonshot/Kimi, Qwen/Alibaba, MiniMax and Black Forest Labs have named table entries.", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "Text list includes GPT6 Astra/Sol/Luna,6.1Sol,5.6Sol/Terra/Luna,5.5,5.4,5.2,5.1,5/mini/nano,4.1/mini/nano,4o/mini, o1/o3/o3mini/o4mini; Fable5/5.1, Opus4.5/4.6/4.7/4.8/5/5.5, Sonnet4.5/4.6/5/5.5, Haiku4.5/5.5; Gemini4Argon,3.8/3.7/3.6/3.5Flash/FlashLite,3.1ProPreview/3ProPreview,2.5Pro/Flash/ProReasoning; MistralLarge3, GLM5/5.1/5.2/5.3/5.3Flash, DeepSeekV4Flash0731/V4Pro0813/V4.1Flash/1017, KimiK3, Qwen3.8Max/3.8-27B/3.6-27B, MiniMaxM3. Availability is admin/provider/region dependent; not a tested authenticated picker.", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web", "nuwacom:nuwacom:changes" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Users can choose a model for each request; manual selection overrides Auto.", "evidenceIds": [ "nuwacom:nuwacom:chat" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Auto routes simple tasks to Instant and complex tasks to a stronger assigned model; EU-hosted provider fallback is documented. The exact model display after routing was not established.", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:chat" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Model tables flag image support; files/audio/video can be uploaded and processed by separate tools. DeepSeekV4Flash0731 lacks image input. Raw audio capability cannot be inferred for every text model.", "evidenceIds": [ "nuwacom:nuwacom:model-web", "nuwacom:nuwacom:chat" ] } ], "limitations": [ "current_models: Text list includes GPT6 Astra/Sol/Luna,6.1Sol,5.6Sol/Terra/Luna,5.5,5.4,5.2,5.1,5/mini/nano,4.1/mini/nano,4o/mini, o1/o3/o3mini/o4mini; Fable5/5.1, Opus4.5/4.6/4.7/4.8/5/5.5, Sonnet4.5/4.6/5/5.5, Haiku4.5/5.5; Gemini4Argon,3.8/3.7/3.6/3.5Flash/FlashLite,3.1ProPreview/3ProPreview,2.5Pro/Flash/ProReasoning; MistralLarge3, GLM5/5.1/5.2/5.3/5.3Flash, DeepSeekV4Flash0731/V4Pro0813/V4.1Flash/1017, KimiK3, Qwen3.8Max/3.8-27B/3.6-27B, MiniMaxM3. Availability is admin/provider/region dependent; not a tested authenticated picker.", "auto_routing: Auto routes simple tasks to Instant and complex tasks to a stronger assigned model; EU-hosted provider fallback is documented. The exact model display after routing was not established.", "multimodal_input: Model tables flag image support; files/audio/video can be uploaded and processed by separate tools. DeepSeekV4Flash0731 lacks image input. Raw audio capability cannot be inferred for every text model." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web", "nuwacom:nuwacom:changes", "nuwacom:nuwacom:chat" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Release notes and scoped retirement notices exist; comparative lag and pinning remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? Unverified after checking release notes and Haiku notice; three provider/product release-date pairs and persistent enterprise model pinning not verified.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Claude publishes dated model and product release notes.", "evidenceIds": [ "claude:cl-release" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "partial", "answer": "Haiku 4.5 consumer removal has October 15-to-29 notice, explicitly excluding Team/Enterprise. A general commercial-model notice period was not established.", "evidenceIds": [ "claude:cl-haiku-notice" ] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "Can an admin keep an older model version? Unverified after checking release notes and Haiku notice; three provider/product release-date pairs and persistent enterprise model pinning not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: release_lag_days, version_pinning.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-release", "claude:cl-haiku-notice" ] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated model release notes exist; provider release lag and version retention were not verified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Release notes through2026-10-16 identify Gemini4Argon and model access changes; older dated entries list provider additions.", "evidenceIds": [ "nuwacom:nuwacom:changes" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "How much notice is given before a model is removed? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "Can an admin keep an older model version? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.", "evidenceIds": [] } ], "limitations": [ "Unverified release_lag_days, deprecation_notice, version_pinning: No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:changes" ] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Office add-ins advertise customer cloud credentials; that does not establish BYO inference in regular Claude chat.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-office", "claude-web" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Paid Office add-ins; regular Team/Enterprise chat only as an explicit gap", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "unknown", "answer": "Can the customer use its own provider API keys? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "partial", "answer": "Claude for Microsoft 365 advertises Foundry, Bedrock and Gemini Enterprise Agent Platform credentials. Regular Claude chat BYO cloud-account support remains unverified.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "unknown", "answer": "Can an admin add any OpenAI-compatible endpoint? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "unknown", "answer": "Does BYO change the licence price? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "unknown", "answer": "Which features stop working with BYO? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: own_api_keys, custom_endpoint, byo_pricing, byo_restrictions.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office" ] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "EU-hosted open-weight models are listed; customer-hosted inference integration is not specified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "unknown", "answer": "Can chat use a customer-hosted model? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.", "evidenceIds": [] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Can retrieval use customer-hosted embeddings? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "unknown", "answer": "Which features fail with self-hosted models? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.", "evidenceIds": [] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "partial", "answer": "Hosted EU entries include MistralLarge3, KimiK3, GLM5.x, DeepSeekV4.x, Qwen3.x and MiniMaxM3. Open-weight family naming is not a component licence audit.", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web" ] } ], "limitations": [ "vendor_hosted_open_models: Hosted EU entries include MistralLarge3, KimiK3, GLM5.x, DeepSeekV4.x, Qwen3.x and MiniMaxM3. Open-weight family naming is not a component licence audit.", "Unverified self_hosted_chat, self_hosted_embeddings, feature_parity: Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web" ] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has model/effort ceilings and ordinary defaults; always-start enforcement is a separate beta with project exceptions.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Enterprise organization/custom-role model access and defaults; Always start with the default model and effort level is beta", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "partial", "answer": "Enterprise organization model/effort ceilings constrain custom roles; Haiku cannot be disabled. Per-source data-binding rules remain unverified.", "evidenceIds": [ "claude:cl-model-control-r2" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? Unverified after checking Claude Team/Enterprise pricing, identity, connector, privacy and release documentation retrieved 2026-10-21; no paid organization or shared fixture.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "partial", "answer": "Enterprise can choose an ordinary organization/role default. The Always start switch is beta, still permits in-chat switching, and does not override remembered choices in existing chat projects. New projects and new project Cowork tasks use the default; unavailable product models fall back to Anthropic's recommendation.", "evidenceIds": [ "claude:cl-default-r2" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Current usage-based Enterprise has no included token allowance or seat usage cap; Team/legacy plans differ.", "evidenceIds": [ "claude:cl-enterprise" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "partial", "answer": "Disabling an enabled Enterprise model can require fallback or explicit switching; default selection is not permission to access a disabled model. Spend-limit enforcement remains separate.", "evidenceIds": [ "claude:cl-model-control-r2" ] } ], "limitations": [ "Beta applies specifically to forced starting model/effort; ordinary model ceilings and defaults are documented separately. Team entitlement is not inferred.", "Existing chat-project selection is an explicit exception. No two-group/model restriction fixture; Chrome/Security and client-version coverage limits still apply." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-model-control-r2", "claude:cl-default-r2", "claude:cl-enterprise" ] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admins choose models and defaults, with per-user/group access and published limit behavior but no absolute allowance.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "partial", "answer": "The October 16 release describes user/group model access. Current settings document per-user restrictions, with default and Auto models always available. Agents fall back to the default model for users without access; workflows fail at a restricted step, and embedded agents bypass these checks.", "evidenceIds": [ "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:settings-20261026" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "Central enabled EU-only model configuration restricts regular-user routes, but a separate knowledge-versus-general model policy is not established and embeds are exempt from per-user checks.", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:settings-20261026" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "Workspace default Auto/specific model, Instant/stronger Auto assignments and image/video defaults are configurable; users may set personal default.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:models-20261026", "nuwacom:nuwacom:account-20261026" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Standard/Premium/Power supply1x/2x/5x relative monthly usage; numeric message/token/base monetary allowances are not published.", "evidenceIds": [ "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:rules-20261026" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "Interactive usage falls back to Instant; API, workflow and chatbot usage pause at the approved budget. No automatic additional charges; admin approval or reset is needed.", "evidenceIds": [ "nuwacom:nuwacom:rules-20261026" ] } ], "limitations": [ "model_allowlist_by_group: The October 16 release describes user/group model access. Current settings document per-user restrictions, with default and Auto models always available. Agents fall back to the default model for users without access; workflows fail at a restricted step, and embedded agents bypass these checks.", "data_bound_models: Central enabled EU-only model configuration restricts regular-user routes, but a separate knowledge-versus-general model policy is not established and embeds are exempt from per-user checks.", "user_limits: Standard/Premium/Power supply1x/2x/5x relative monthly usage; numeric message/token/base monetary allowances are not published." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:models-20261026", "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat attachments, project knowledge files and code/file tools have separate published limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team/Enterprise Chat attachments and project Files; enabled Chat code/file path only where explicitly named", "addOns": [ "Code execution/file creation must be enabled for XLSX and the computing/file-tool route" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Chat attachments support PDF/DOCX/CSV/TXT/HTML/ODT/RTF/EPUB/JSON and XLSX with code execution; JPEG/PNG/GIF/WebP images. This is not an Office/Cowork format matrix.", "evidenceIds": [ "claude:cl-upload-r2" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "partial", "answer": "Chat Add files/photo attachments:500 MB/file,20/chat, PDF 1000-page maximum. Project Files:30 MB/file. The separate code/file-creation guide specifies30 MB per upload/download in its computing/file-tool path, with a separate larger-PDF processing caveat. A500 MB attachment is not promised to work in that30 MB tool path.", "evidenceIds": [ "claude:cl-upload-r2", "claude:cl-code-files-r2" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "For Chat PDF processing, up to 100 pages receive visual/text analysis;101–1000 pages text only. Scanned-contract OCR accuracy was not tested.", "evidenceIds": [ "claude:cl-upload-r2" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Chat XLSX uploads require code/file creation; its file-tool guide has a30 MB upload/download limit. Formula/table preservation was not fixture-tested.", "evidenceIds": [ "claude:cl-upload-r2", "claude:cl-code-files-r2" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Paid projects switch to search-based RAG near context limits and show an indicator; this does not establish every chat-file reading path.", "evidenceIds": [ "claude:cl-rag" ] } ], "limitations": [ "Limits are assigned to the named UI/repository/tool path rather than treated as conflicting universal maxima. Exact large-attachment transfer into the computing environment remains untested.", "Office/Cowork paths are excluded. No long PDF, scan, formula workbook or PowerPoint fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-upload-r2", "claude:cl-code-files-r2", "claude:cl-rag" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat accepts broad office, text, image and media formats; parsing fidelity and total context limits are untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "PDF, Word/doc/docx, Excel/xls/xlsx/CSV, PowerPoint/ppt/pptx, ODT, EPUB, JSON, Markdown/plaintext/HTML/XML/RTF, reStructuredText, OutlookMSG/EML, JPEG/PNG/WebP/nonanimatedGIF, audioMP3/WAV/OGG/FLAC/AAC/AIFF/M4A, MP4/WebM and Google native documents are listed.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "partial", "answer": "Document/slide template uploads are50MB; this does not establish universal attachment or chat-count limits.", "evidenceIds": [ "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Are scanned PDFs read? Unknown. No scanned-PDF/OCR or structured workbook fixture was run, and universal per-chat size/count/context limits were not established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/documents.md, https://docs.nuwacom.ai/en/slides.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Excel/CSV/Sheets can be analyzed through Python; preservation of merged cells/formulas/structure was not independently tested.", "evidenceIds": [ "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Knowledge sync extracts content and retrieval uses selected sources; full-file versus retrieved chunk thresholds and user visibility are unspecified.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:chat-20261026" ] } ], "limitations": [ "limits: Document/slide template uploads are50MB; this does not establish universal attachment or chat-count limits.", "ocr: Are scanned PDFs read? Unknown. No scanned-PDF/OCR or structured workbook fixture was run, and universal per-chat size/count/context limits were not established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/documents.md, https://docs.nuwacom.ai/en/slides.md. No additional scoped evidence established this answer.", "spreadsheets: Excel/CSV/Sheets can be analyzed through Python; preservation of merged cells/formulas/structure was not independently tested.", "full_vs_chunked: Knowledge sync extracts content and retrieval uses selected sources; full-file versus retrieved chunk thresholds and user visibility are unspecified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects persist curated knowledge and instructions and support organizational sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Projects retain a knowledge base and instructions for related chats.", "evidenceIds": [ "claude:cl-projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Team/Enterprise share projects with organization members; Enterprise groups can receive shared resources.", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Project files have a 30 MB limit; paid RAG expands effective knowledge capacity, with no fixed total capacity verified.", "evidenceIds": [ "claude:cl-upload", "claude:cl-rag" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "partial", "answer": "Project instructions and knowledge provide persistent task context; binding tools/model into a separately versioned assistant was not fully verified.", "evidenceIds": [ "claude:cl-projects" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups", "claude:cl-upload", "claude:cl-rag" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "First-party Microsoft/Google connectors and custom MCP provide distinct enterprise-data routes.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "Anthropic-hosted Graph connector covers SharePoint, OneDrive, Outlook and Teams; Claude owner enablement and Entra consent are separate.", "evidenceIds": [ "claude:cl-m365-20261026" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Gmail, Calendar and Drive are documented with owner enablement and user authorization; live Docs/Sheets/Slides are separate connectors.", "evidenceIds": [ "claude:cl-google-20261026" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "Claude Enterprise documents Atlassian Rovo MCP for Jira, Confluence and Teamwork Graph, including organization-managed authorization through Okta. This does not establish a native indexed Confluence connector, universal Team entitlement or observed ACL fidelity.", "evidenceIds": [ "claude:claude:atlassian-enterprise-20261026", "claude:cl-mcp-20261026" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Enterprise docs list GitHub and Slack; Salesforce is a separately approved paid-plan beta in release notes. Box/ServiceNow details remain unverified.", "evidenceIds": [ "claude:cl-enterprise-20261026", "claude:cl-release-20261026" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Remote MCP must be reachable from Anthropic cloud; Desktop-local MCP is separate and unavailable in cloud chat/Cowork. Named file-share/database connectors were not verified.", "evidenceIds": [ "claude:cl-mcp-20261026" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "supported", "answer": "Microsoft connector is Anthropic-hosted; custom MCP may be built/hosted by the customer or a third party.", "evidenceIds": [ "claude:cl-m365-20261026", "claude:cl-mcp-20261026" ] } ], "limitations": [ "atlassian: Claude Enterprise documents Atlassian Rovo MCP for Jira, Confluence and Teamwork Graph, including organization-managed authorization through Okta. This does not establish a native indexed Confluence connector, universal Team entitlement or observed ACL fidelity.", "other_systems: Enterprise docs list GitHub and Slack; Salesforce is a separately approved paid-plan beta in release notes. Box/ServiceNow details remain unverified.", "on_prem_sources: Remote MCP must be reachable from Anthropic cloud; Desktop-local MCP is separate and unavailable in cloud chat/Cowork. Named file-share/database connectors were not verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-m365-20261026", "claude:cl-google-20261026", "claude:cl-enterprise-20261026", "claude:cl-release-20261026", "claude:cl-mcp-20261026", "claude:claude:atlassian-enterprise-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native Microsoft, Google, Atlassian and business connectors coexist with custom MCP; automatic sync is Enterprise.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise native connectors; Enterprise automated knowledge synchronization. Custom MCP entitlement is unverified.", "addOns": [ "Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync", "Custom/curated MCP, eligible tier unspecified" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "SharePoint, OneDrive, Outlook, Teams, Excel, OneNote, Planner andPowerBI connectors expose search/read and selected writes. Enterprise knowledge sync names SharePoint/OneDrive.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:knowledge-20261026" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Drive, Docs, Sheets, Gmail, Calendar andMeet transcripts; Drive knowledge sync is listed.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:knowledge-20261026" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "supported", "answer": "Jira andConfluence native connector actions; Confluence also appears in current Knowledge sync list.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:knowledge-20261026" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "The public directory lists Slack, Notion, Pipedrive, HubSpot and Personio. Custom MCP is documented, but its eligible plan is not established, so no Business/Enterprise MCP entitlement is asserted.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:pricing-20261026" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "unknown", "answer": "Can on-prem file shares or databases be connected? Unknown. No supported on-prem file-share/database connector matrix or network architecture was established. MCP alone does not prove an on-prem route. Search on 2026-10-26: https://docs.nuwacom.ai/en/connector-directory.md, https://nuwacom.com/en/pricing, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "The documented native Apps are preconfigured integrations managed by nuwacom. Custom MCP server operators and contracts vary; the plan entitlement and server-specific maintenance commitment remain unknown.", "evidenceIds": [ "nuwacom:nuwacom:connectors-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ], "limitations": [ "other_systems: The public directory lists Slack, Notion, Pipedrive, HubSpot and Personio. Custom MCP is documented, but its eligible plan is not established, so no Business/Enterprise MCP entitlement is asserted.", "on_prem_sources: Can on-prem file shares or databases be connected? Unknown. No supported on-prem file-share/database connector matrix or network architecture was established. MCP alone does not prove an on-prem route. Search on 2026-10-26: https://docs.nuwacom.ai/en/connector-directory.md, https://nuwacom.com/en/pricing, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.", "connector_provider: The documented native Apps are preconfigured integrations managed by nuwacom. Custom MCP server operators and contracts vary; the plan entitlement and server-specific maintenance commitment remain unknown." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:connectors-20261026", "nuwacom:nuwacom:mcp-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Documented live-source permissions do not replace the required two-user test.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "supported", "answer": "Microsoft and Google connectors use the connected user account permissions.", "evidenceIds": [ "claude:cl-m365", "claude:cl-google" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Microsoft Graph delegated calls check source access; the connector is a proxy without a copied file-content cache.", "evidenceIds": [ "claude:cl-m365" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? Unverified after checking connector security and user docs; no restricted-document or revocation-latency fixture.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Owners control connectors/tools; Microsoft Sites.Selected and a SharePoint site allowlist are explicitly unavailable in this connector.", "evidenceIds": [ "claude:cl-m365-user" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "partial", "answer": "The Microsoft security guide says delegated access respects M365 DLP; exact Purview label exclusion behavior was not tested.", "evidenceIds": [ "claude:cl-m365" ] } ], "limitations": [ "No observed permission assurance or revocation SLA is established. Shared conversation output can reveal retrieved content to recipients." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-m365", "claude:cl-google", "claude:cl-m365-user" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live personal connectors and synced knowledge have materially different permission boundaries.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise live connectors; automated knowledge sync requires Enterprise", "addOns": [ "Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "Business/Enterprise personal live connections act with the connection owner's source permissions; shared/default accounts use the shared owner rights. Enterprise synced SharePoint/OneDrive/Drive knowledge uses nuwacom folder access and does not preserve source permissions, so recipients can see copied knowledge without source access.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "partial", "answer": "The live connector enforces its connected account rights. Enterprise knowledge-sync copies are governed by nuwacom folder/agent permissions. The generic Enterprise Search permissions description is not used as proof that synced copies recheck source ACLs.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:connections-20261026" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Admins select files/folders to sync, enable/disable connectors and control account/folder/agent sharing; source sensitivity-label enforcement was not established.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:settings-20261026" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "Are Microsoft Purview or similar labels respected? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "source_permissions_respected: Business/Enterprise personal live connections act with the connection owner's source permissions; shared/default accounts use the shared owner rights. Enterprise synced SharePoint/OneDrive/Drive knowledge uses nuwacom folder access and does not preserve source permissions, so recipients can see copied knowledge without source access.", "enforcement_point: The live connector enforces its connected account rights. Enterprise knowledge-sync copies are governed by nuwacom folder/agent permissions. The generic Enterprise Search permissions description is not used as proof that synced copies recheck source ACLs.", "revocation_delay: How quickly does a removed permission take effect? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.", "admin_scope_controls: Admins select files/folders to sync, enable/disable connectors and control account/folder/agent sharing; source sensitivity-label enforcement was not established.", "sensitivity_labels: Are Microsoft Purview or similar labels respected? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft content is fetched on demand; Google project references have a separate sync path.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "partial", "answer": "Microsoft uses on-demand Graph access without caching file content. Google Docs attached to private projects sync from Drive.", "evidenceIds": [ "claude:cl-m365", "claude:cl-google" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "unknown", "answer": "How often does an index refresh? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.", "evidenceIds": [] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "unknown", "answer": "How quickly does a deleted document disappear? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.", "evidenceIds": [] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "unknown", "answer": "Where is indexed content stored? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: sync_interval, deletion_propagation, index_location.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-m365", "claude:cl-google" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live action access is temporary; knowledge sync copies extracted content one way.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise live connectors; automated knowledge sync requires Enterprise", "addOns": [ "Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "Connected-email actions retrieve temporarily; knowledge sync extracts content without storing original files and indexes it for reuse; writes in nuwacom are not synced back.", "evidenceIds": [ "nuwacom:nuwacom:connectors-rev2", "nuwacom:nuwacom:knowledge-rev2" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "partial", "answer": "Knowledge markets real-time updates but FAQ says new files can take a few minutes. No fixed refresh SLA is documented.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-rev2" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Deleting a synced file in nuwacom removes its folder entry without deleting source content; source-deletion-to-index delay is unknown.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-rev2" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Business hosted content is in Azure EU. Enterprise may select STACKIT Germany eu01 in its order form. A separate index physical-site matrix is not published; model inference is a different processing path.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:plans-rev2" ] } ], "limitations": [ "Live personal OAuth and Enterprise synchronized knowledge have separate authorization and storage behavior." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:connectors-rev2", "nuwacom:nuwacom:knowledge-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:plans-rev2" ] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Google-source citations are documented; grounding accuracy remains unmeasured.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Google connector answers cite original email/calendar/document sources when available.", "evidenceIds": [ "claude:cl-google" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] } ], "limitations": [ "No observed accuracy or cross-language retrieval ranking." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-google" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat documents clickable internal/web sources; grounding quality remains unmeasured.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Internal document and web sources appear below answers; clicking opens original. Source list can include uncited material that influenced generation.", "evidenceIds": [ "nuwacom:nuwacom:chat" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.", "evidenceIds": [] } ], "limitations": [ "Unverified citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy: No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Improved memory and legacy memory have different Team/Enterprise administration and Cowork behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise improved Settings>Memory experience; legacy Settings>Capabilities memory is separately qualified; project instructions are independent", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Projects have persistent instructions for context and style.", "evidenceIds": [ "claude:cl-projects" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "partial", "answer": "Improved memory: owners enable availability and members opt in; cloud Cowork shares Chat memory, local Cowork does not. Legacy memory is chat-only and unavailable in Cowork.", "evidenceIds": [ "claude:cl-memory-r2" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "partial", "answer": "Improved memory users inspect/delete topics, pause/reset and choose sensitive-topic opt-in. Incognito remains subject to organization export/retention. Legacy settings and summary-memory behavior differ.", "evidenceIds": [ "claude:cl-memory-r2" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "partial", "answer": "Improved memory: Owners/Primary Owners control availability; disabling it deletes existing entries. Legacy Team explicitly lacks org-level memory controls. Improved memory is unavailable under the named HIPAA/public-sector/custom-retention agreements.", "evidenceIds": [ "claude:cl-memory-r2" ] } ], "limitations": [ "Identify experience by Settings>Memory versus legacy Memory under Settings>Capabilities; neither control set is applied universally.", "No organization memory fixture. Current page retains a legacy section for a small number of Team/Enterprise organizations." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-memory-r2" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Users opt into private chat memories and can manage them; administrative memory control is not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "partial", "answer": "Private preferences/context, saved Voices and agent/project/workspace guidelines are documented; a distinct persistent personal instruction field is not specified.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:policy-20261026" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "partial", "answer": "Opt-in Memories retain context across personal chats only, excluding agents/knowledge. Orchestrator documentation separately mentions persistent context without reconciling scope.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:orchestrator-20261026" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Enable/disable and view/edit/delete individual or all memories; memory import from other tools is documented.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "unknown", "answer": "Can admins turn memory off? Unknown. No administrator memory-disable policy was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/en/orchestrator.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "custom_instructions: Private preferences/context, saved Voices and agent/project/workspace guidelines are documented; a distinct persistent personal instruction field is not specified.", "cross_chat_memory: Opt-in Memories retain context across personal chats only, excluding agents/knowledge. Orchestrator documentation separately mentions persistent context without reconciling scope.", "admin_memory_controls: Can admins turn memory off? Unknown. No administrator memory-disable policy was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/en/orchestrator.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:policy-20261026", "nuwacom:nuwacom:orchestrator-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects, skills, plugins and artifacts provide reusable task context; full assistant governance remains partly unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "Projects pair instructions/knowledge; skills and plugins provide reusable task behavior, while custom agent model/tool binding was not fully audited.", "evidenceIds": [ "claude:cl-projects", "claude:cl-academy" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "Enterprise groups/custom roles control plugin access and shared resources; a complete assistant-creator matrix was not verified.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Team/Enterprise projects share with organization members; Enterprise groups can receive projects/skills/plugins.", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "Organization resources and plugins can be shared; a complete internal assistant directory was not inspected.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Skills capture reusable instructions/processes across Office apps; plain prompt-template catalogue behavior was not verified.", "evidenceIds": [ "claude:cl-office" ] } ], "limitations": [ "No HR-policy assistant was built or shared with a test group." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-academy", "claude:cl-groups", "claude:cl-office" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "No-code agents combine instructions, knowledge, tools and skills with controlled creation/sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Agent Builder accepts natural-language instructions, selected files/folders, connector actions, nuwacom tools and skills.", "evidenceIds": [ "nuwacom:nuwacom:agents-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "supported", "answer": "Admin permission matrix controls Read/Write/Share for Agents by role/group; admins retain full access.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Private, specific people/groups or workspace sharing; published embeds use domain whitelist and separate knowledge/account permissions.", "evidenceIds": [ "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:users-20261026" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "Categorized internal agent library and personal sidebar pins are documented.", "evidenceIds": [ "nuwacom:nuwacom:agent-extra-20261026" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "supported", "answer": "Custom/standard categorized prompts share internally; Prompts are disabled by default until admin re-enables the module.", "evidenceIds": [ "nuwacom:nuwacom:prompts-20261026" ] } ], "limitations": [ "sharing_scope: Private, specific people/groups or workspace sharing; published embeds use domain whitelist and separate knowledge/account permissions." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:agents-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:users-20261026", "nuwacom:nuwacom:agent-extra-20261026", "nuwacom:nuwacom:prompts-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Claude supports remote and local MCP with different execution and identity boundaries.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Code execution, web search, Research and connector tools are listed for commercial plans.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "partial", "answer": "Custom remote MCP can expose action tools; OpenAPI-specific action configuration was not separately verified.", "evidenceIds": [ "claude:cl-mcp" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Remote MCP works through Anthropic cloud. Desktop-local MCP is a separate local-network mechanism; Cowork/cloud chat cannot use that local configuration.", "evidenceIds": [ "claude:cl-mcp" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Remote connectors can use per-user OAuth or fixed shared request-header credentials; the latter exposes that credential's access to users.", "evidenceIds": [ "claude:cl-mcp" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Owners enable connectors and tools; Microsoft Teams sends require Ask, while other tools have configurable permission behavior.", "evidenceIds": [ "claude:cl-m365", "claude:cl-mcp" ] } ], "limitations": [ "No external-tool call or fixture permission test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-mcp", "claude:cl-m365" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native action tools and remote MCP support personal/shared credentials and central connector enablement.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise native tools and workflow approvals; custom MCP plan entitlement unverified", "addOns": [ "Enterprise custom integration enablement; shared credential/agent configuration as described" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Knowledge/web search, document/email/slide creation, image/video generation, Python analysis and connector actions.", "evidenceIds": [ "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "unknown", "answer": "The custom MCP setup guide is reachable, but neither it nor the pricing/Plans pages assigns a custom-action entitlement to Business or Enterprise. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "unknown", "answer": "Remote MCP transport and authentication are documented, but the eligible Business/Enterprise plan or add-on is not identified. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "partial", "answer": "Native connected accounts use personal OAuth or a shared/default account. Custom MCP authentication options are documented separately, but commercial eligibility for that module remains unknown.", "evidenceIds": [ "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:mcp-20261026" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Admins enable native connectors and agents select available actions. Workflows can pause at manually configured approval steps. A universal per-action confirmation requirement for chat/agent writes is not established.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:agent-config-20261026" ] } ], "limitations": [ "custom_actions: The custom MCP setup guide is reachable, but neither it nor the pricing/Plans pages assigns a custom-action entitlement to Business or Enterprise. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.", "mcp_client: Remote MCP transport and authentication are documented, but the eligible Business/Enterprise plan or add-on is not identified. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.", "tool_auth: Native connected accounts use personal OAuth or a shared/default account. Custom MCP authentication options are documented separately, but commercial eligibility for that module remains unknown.", "tool_approval: Admins enable native connectors and agents select available actions. Workflows can pause at manually configured approval steps. A universal per-action confirmation requirement for chat/agent writes is not established." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:mcp-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web search and Research are offered; detailed search-provider geography and group policy remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Commercial plans include web search.", "evidenceIds": [ "claude:cl-pricing-20261026" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "supported", "answer": "An Owner or Primary Owner enables web search for the Team/Enterprise workspace under Organization settings > Capabilities. Members then enable it in chat; the new unified experience can invoke search without a per-chat toggle.", "evidenceIds": [ "claude:claude:web-search-controls-20261026" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Which search provider handles queries, and where? Unverified after checking commercial plan comparison, connector and release docs; current search provider, query location, web-specific citation behavior and full admin toggle matrix not established. Search on 2026-10-26: https://claude.com/pricing, https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork, https://support.claude.com/en/articles/10684626-enable-and-use-web-search. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Commercial plans list Research; no shared-corpus report was run.", "evidenceIds": [ "claude:cl-pricing-20261026" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "The web-search guide documents direct citations and links to the sources used in searched answers. Citation correctness was not fixture-tested.", "evidenceIds": [ "claude:claude:web-search-controls-20261026" ] } ], "limitations": [ "search_provider: Which search provider handles queries, and where? Unverified after checking commercial plan comparison, connector and release docs; current search provider, query location, web-specific citation behavior and full admin toggle matrix not established. Search on 2026-10-26: https://claude.com/pricing, https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork, https://support.claude.com/en/articles/10684626-enable-and-use-web-search. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing-20261026", "claude:claude:web-search-controls-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web search and structured research cite sources; search-provider geography and universal toggle scope are not public.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Enabled by default, with per-chat source selection and agent Search Web action.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Admin role permissions and agent action selection are documented; a specific organization/group-wide web-search kill switch is not established.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Which search provider handles queries, and where? Unknown. No named underlying web-search provider/query-processing region was established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "partial", "answer": "Research task gathers structured web/internal/app results; Orchestrator can invoke a Research Agent. No research-depth or quality fixture was run.", "evidenceIds": [ "nuwacom:nuwacom:research-20261026", "nuwacom:nuwacom:orchestrator-20261026" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Research source links and chat source list open original webpages.", "evidenceIds": [ "nuwacom:nuwacom:research-20261026", "nuwacom:nuwacom:chat-20261026" ] } ], "limitations": [ "admin_toggle: Admin role permissions and agent action selection are documented; a specific organization/group-wide web-search kill switch is not established.", "search_provider: Which search provider handles queries, and where? Unknown. No named underlying web-search provider/query-processing region was established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "deep_research: Research task gathers structured web/internal/app results; Orchestrator can invoke a Research Agent. No research-depth or quality fixture was run." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:research-20261026", "nuwacom:nuwacom:orchestrator-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cowork documents scheduled multi-step tasks; external-event triggers remain unverified.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team and Enterprise Cowork; cloud execution in beta", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Cowork turns outcome instructions into multi-step tasks and reusable scheduled work; a separate no-code graph builder was not verified.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "partial", "answer": "Scheduled Cowork tasks run in the cloud with no device online, subject to commercial beta and admin access.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "unknown", "answer": "Can external events start a workflow? Unverified after checking Cowork task/schedule and connector docs; no external-event trigger contract or event fixture.", "evidenceIds": [] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Cowork is aimed at knowledge work with no terminal required.", "evidenceIds": [ "claude:cl-cowork" ] } ], "limitations": [ "Unverified parts: event_triggers.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-cowork" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-04", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Natural-language and visual workflows support automatic/event schedules and review steps.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Chat generates a multi-step canvas connecting agents, logic, integrations and output nodes.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Scheduled triggers support recurring automatic execution for published workflows.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Forms, webhooks, App andnuwacom internal events such as new meeting note/file processing; event fields are passed downstream.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Business users describe tasks in chat and adjust a visual editor; advanced integration/MCP setup targets admins/technical teams.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:mcp-20261026" ] } ], "limitations": [], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:mcp-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cowork documents multi-step execution; broad action and stop-control behavior remains untested.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "claude-cowork", "claude-connectors" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise Cowork; cloud beta where stated", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Paid Cowork plans and executes multi-step tasks with code, files and browser access where permitted.", "evidenceIds": [ "claude:cl-cowork-20261026" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "The documented task flow includes planning and subtasks; complete tool-step visibility was not independently observed.", "evidenceIds": [ "claude:cl-cowork-20261026" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Microsoft connector has required confirmations for specified email/calendar/Teams actions; this does not establish mandatory confirmation for every Cowork side effect.", "evidenceIds": [ "claude:cl-m365-20261026" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "The paid-plan Cowork safety guide documents user stopping/monitoring of tasks. It does not guarantee that stopping reverses a completed write or cancels every submitted external action.", "evidenceIds": [ "claude:claude:cowork-stop-20261026", "claude:cl-cowork-20261026" ] } ], "limitations": [ "visible_steps: The documented task flow includes planning and subtasks; complete tool-step visibility was not independently observed.", "side_effect_confirmation: Microsoft connector has required confirmations for specified email/calendar/Teams actions; this does not establish mandatory confirmation for every Cowork side effect.", "stop_control: The paid-plan Cowork safety guide documents user stopping/monitoring of tasks. It does not guarantee that stopping reverses a completed write or cancels every submitted external action." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-cowork-20261026", "claude:cl-m365-20261026", "claude:claude:cowork-stop-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Orchestrator plans and executes multi-step work; approvals are configurable, not proven mandatory for every side effect.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Orchestrator coordinates agents, tools, planning, loop detection and checkpoints from chat under user-enabled agent access.", "evidenceIds": [ "nuwacom:nuwacom:orchestrator-20261026" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "Orchestrator promises planning/checkpoints; workflows show step statuses, timing and expandable progress/history. Complete chat tool traces were not verified.", "evidenceIds": [ "nuwacom:nuwacom:orchestrator-20261026", "nuwacom:nuwacom:workflows-20261026" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Manual approval nodes can pause workflows for review; agent instructions can request send-preview. No universal enforced confirm-before-write policy was established.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "Can the user stop a running task? Unknown. The cited public documentation does not establish these remaining details; no account or shared fixture was used. Search on 2026-10-26: https://docs.nuwacom.ai/en/orchestrator.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "visible_steps: Orchestrator promises planning/checkpoints; workflows show step statuses, timing and expandable progress/history. Complete chat tool traces were not verified.", "side_effect_confirmation: Manual approval nodes can pause workflows for review; agent instructions can request send-preview. No universal enforced confirm-before-write policy was established.", "stop_control: Can the user stop a running task? Unknown. The cited public documentation does not establish these remaining details; no account or shared fixture was used. Search on 2026-10-26: https://docs.nuwacom.ai/en/orchestrator.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:orchestrator-20261026", "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A public model API and separate compliance/analytics interfaces exist; workspace feature parity is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "partial", "answer": "Claude Platform has a public separately priced model API; this does not establish API access to the same Claude Team/Enterprise assistant conversations.", "evidenceIds": [ "claude:cl-api-prices" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Can documents be loaded through an API? Unverified after checking Claude Platform pricing and commercial Compliance API docs; workspace knowledge ingestion and product MCP-server exposure not verified.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "Enterprise Compliance API covers eligible deployments; automatic parity of model, budget and audit policy with separately purchased API usage was not established.", "evidenceIds": [ "claude:cl-compliance" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Does the product expose itself to other agents over MCP? Unverified after checking Claude Platform pricing and commercial Compliance API docs; workspace knowledge ingestion and product MCP-server exposure not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: knowledge_api, mcp_server.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-api-prices", "claude:cl-compliance" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The September 16 release makes Agents and Skills APIs available in all workspaces; complete Assets API entitlement remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise workspaces for Agents/Skills APIs and agent chat; Assets API entitlement unverified", "addOns": [ "Workspace API enablement, scoped administrator key and AI usage allowance; eligible tier and fee unknown" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "The September 16 release explicitly makes Agents and Skills APIs available in all workspaces and describes agent chat through OpenAI-compatible completions. Workspace admins create scoped keys.", "evidenceIds": [ "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:api-20261026", "nuwacom:nuwacom:agent-api-20261026" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Assets upload/get/delete APIs are documented, but the all-workspaces announcement names Agents and Skills only. No eligible Business/Enterprise tier for Assets was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "API usage has analytics, scoped revocable keys, per-user model checks and pause at budget; embedded agents bypass per-user model access. Full audit/export parity was not verified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Does the product expose itself to other agents over MCP? Unknown. No first-party nuwacom MCP server exposing its own agents was established; incoming remote MCP client support is separate. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "knowledge_api: Assets upload/get/delete APIs are documented, but the all-workspaces announcement names Agents and Skills only. No eligible Business/Enterprise tier for Assets was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "api_governance: API usage has analytics, scoped revocable keys, per-user model checks and pause at budget; embedded agents bypass per-user model access. Full audit/export parity was not verified.", "mcp_server: Does the product expose itself to other agents over MCP? Unknown. No first-party nuwacom MCP server exposing its own agents was established; incoming remote MCP client support is separate. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:api-20261026", "nuwacom:nuwacom:agent-api-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:analytics-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:asset-delete-20261026", "nuwacom:nuwacom:changes-20261026" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, native clients and Chrome access are documented, with distinct admin and beta eligibility.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Commercial Claude is available on the web.", "evidenceIds": [ "claude:cl-enterprise" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "Cowork supports macOS and Windows desktop clients on paid plans.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "iOS/Android clients support commercial accounts; SSO mobile login was not tested.", "evidenceIds": [ "claude:cl-cowork", "claude:cl-m365-user" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "partial", "answer": "Claude in Chrome is available with plan/Enterprise admin eligibility.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "partial", "answer": "Team and Enterprise plan comparisons list enterprise desktop deployment; exact MDM packages/policies were not reviewed.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Exports require web/Desktop; cloud Cowork rollout and admin enablement differ from local desktop execution.", "evidenceIds": [ "claude:cl-export-user", "claude:cl-cowork" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-cowork", "claude:cl-m365-user", "claude:cl-pricing", "claude:cl-export-user" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A web workspace and newly launched iOS/Android apps are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "mobile" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "mobile", "name": "nuwacom iOS/Android", "type": "mobile-app" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Hosted Business/Enterprise workspace is available in browser.", "evidenceIds": [ "nuwacom:nuwacom:chat", "nuwacom:nuwacom:plans" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and macOS apps? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "First-party iOS/Android apps launched2026-09-29, use workspace sign-in and expose approved models, knowledge, agents, skills, projects andnotetaker. Mobile SAML/OIDC behavior was not tested.", "evidenceIds": [ "nuwacom:nuwacom:mobile" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Is there a browser extension or sidebar? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Mobile article lists supported core tasks but no exhaustive parity matrix for workflows/admin/editor.", "evidenceIds": [ "nuwacom:nuwacom:mobile" ] } ], "limitations": [ "mobile_apps: First-party iOS/Android apps launched2026-09-29, use workspace sign-in and expose approved models, knowledge, agents, skills, projects andnotetaker. Mobile SAML/OIDC behavior was not tested.", "client_feature_gaps: Mobile article lists supported core tasks but no exhaustive parity matrix for workflows/admin/editor.", "Unverified desktop_apps, browser_extension, managed_deployment: No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat", "nuwacom:nuwacom:plans", "nuwacom:nuwacom:mobile" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native Microsoft add-ins and a separate Google Workspace beta have different approval and data paths.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-office", "claude-connectors", "claude-google-addon" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise Office; Outlook beta; Google Workspace native beta", "addOns": [ "Microsoft/Google subscriptions and administrator deployment approval where required" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-google-addon", "name": "Claude native Google Workspace sidebar beta", "type": "suite-addin" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "supported", "answer": "Claude advertises native Excel/PowerPoint/Word add-ins as generally available on paid plans.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "supported", "answer": "Outlook add-in is beta and opens drafts in the native composer for user sending.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "partial", "answer": "Teams read/write is through the separate Microsoft connector; a native Teams app was not established.", "evidenceIds": [ "claude:cl-m365" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "supported", "answer": "Native Google Docs/Sheets/Slides sidebar is beta for Team/Enterprise, installed via Google Marketplace. It edits the open file under the user identity with ask-before-edits by default; connectors are a separate feature.", "evidenceIds": [ "claude:cl-google-addon" ] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Paid Claude or supported cloud credentials are advertised for Office; Google add-in needs a paid supported plan and Marketplace approval. Microsoft source connector needs work-account/Entra consent.", "evidenceIds": [ "claude:cl-office", "claude:cl-google-addon", "claude:cl-m365-user" ] } ], "limitations": [ "No deployment or native-edit fixture. Google extension retains its own local per-file history and does not inherit custom organization retention." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office", "claude:cl-m365", "claude:cl-google-addon", "claude:cl-m365-user" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft/Google connectors work from nuwacom; embedded office add-in coverage is not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "meeting" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise workspace connectors and enabled Meeting Notetaker; embedded Office add-ins unverified", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "meeting", "name": "nuwacom Meeting Notetaker bot", "type": "teams-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "partial", "answer": "Excel connector reads/writes cells/formulas/charts; generated DOCX/PPTX files export. This does not establish in-Word/PowerPoint/Excel add-ins.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "partial", "answer": "Connected Outlook searches/drafts/sends email; nuwacom email editor opens drafts in Outlook for review/send. In-Outlook add-in not established.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:emails-20261026" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "partial", "answer": "Teams connector posts/searches messages; Notetaker joins Teams calls as guest. An interactive Teams chat app/bot beyond meetings was not established.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:notetaker-20261026" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "partial", "answer": "Gmail/Docs/Sheets/Calendar connectors and open-in-Gmail handoff; these are workspace actions rather than verified embedded add-ons.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:emails-20261026" ] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "OAuth account consent and appropriate source permissions; Notetaker calendar requires reading/editing events and bot meeting admission. Exact source licence/admin-consent matrix is not listed.", "evidenceIds": [ "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:notetaker-20261026" ] } ], "limitations": [ "word_excel_powerpoint: Excel connector reads/writes cells/formulas/charts; generated DOCX/PPTX files export. This does not establish in-Word/PowerPoint/Excel add-ins.", "outlook: Connected Outlook searches/drafts/sends email; nuwacom email editor opens drafts in Outlook for review/send. In-Outlook add-in not established.", "teams: Teams connector posts/searches messages; Notetaker joins Teams calls as guest. An interactive Teams chat app/bot beyond meetings was not established.", "google_workspace_apps: Gmail/Docs/Sheets/Calendar connectors and open-in-Gmail handoff; these are workspace actions rather than verified embedded add-ons.", "licence_prerequisites: OAuth account consent and appropriate source permissions; Notetaker calendar requires reading/editing events and bot meeting admission. Exact source licence/admin-consent matrix is not listed." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:emails-20261026", "nuwacom:nuwacom:notetaker-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Office rewriting/review is documented; translation fidelity and glossary controls remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Word add-in advertises tracked revisions, comments and company styles; no proofreading/translation fixture was run.", "evidenceIds": [ "claude:cl-office" ] } ], "limitations": [ "Unverified parts: document_translation, translation_engine, glossaries, formality_and_variants.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Voices, writing prompts and document editors support rewriting; specialized translation fidelity is untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "partial", "answer": "Voices specify formal/informal style and workspace content languages. Dedicated de-CH/localized glossary enforcement is not specified.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:settings-20261026" ] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "supported", "answer": "Prompt library has grammar/spelling, TextTools and style prompts; document/email editors rewrite, shorten, rephrase and change tone.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:emails-20261026" ] } ], "limitations": [ "document_translation: Can whole documents be translated with formatting kept? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "translation_engine: Which engine translates? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "glossaries: Are company glossaries supported? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "formality_and_variants: Voices specify formal/informal style and workspace content languages. Dedicated de-CH/localized glossary enforcement is not specified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:emails-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Claude explicitly excludes native photo/illustration generation; HTML/SVG visuals and uploaded-image analysis are separate capabilities.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Public help checked 2026-10-26", "plan": "Team/Enterprise native Claude web and desktop; third-party image tools excluded", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "unsupported", "answer": "The official image FAQ explicitly says Claude does not generate photos or illustrations like dedicated image-generation tools. Its beta HTML/SVG diagrams/charts are not a native raster image-generation model.", "evidenceIds": [ "claude:claude:image-generation-boundary-20261026" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "unknown", "answer": "Can users edit uploaded images? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "unknown", "answer": "Can admins restrict image generation? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "unknown", "answer": "What usage rights apply to output? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "image_editing: Can users edit uploaded images? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "admin_control: Can admins restrict image generation? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "usage_terms: What usage rights apply to output? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:claude:image-generation-boundary-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Image generation and reference-image edits use admin-enabled model routes; the actual default and its region remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "partial", "answer": "Business/Enterprise image generation has selectable Gemini image, GPTImage and FLUX model routes, including EU and global locations. The image guide also lists Imagen. Actual default model/region is unknown because the models and image guides disagree; no default-residency guarantee is inferred.", "evidenceIds": [ "nuwacom:nuwacom:images-20261026", "nuwacom:nuwacom:models-20261026" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "Upload image references to change style, background and colors; return downloadable edited images.", "evidenceIds": [ "nuwacom:nuwacom:images-20261026" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "supported", "answer": "Workspace admins set the image-generation default, enable or disable image models, and restrict enabled image-model access to selected users. The non-restrictable exception names the default workspace model and Auto Mode models; the guide does not explicitly extend it to the default image model.", "evidenceIds": [ "nuwacom:nuwacom:review-fix-image-model-access-20261026" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "Terms preserve nuwacom IP and require output review/third-party rights compliance, but do not establish a model-by-model image-output rights grant.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] } ], "limitations": [ "image_generation: Business/Enterprise image generation has selectable Gemini image, GPTImage and FLUX model routes, including EU and global locations. The image guide also lists Imagen. Actual default model/region is unknown because the models and image guides disagree; no default-residency guarantee is inferred.", "usage_terms: Terms preserve nuwacom IP and require output review/third-party rights compliance, but do not establish a model-by-model image-output rights grant.", "The guide does not establish a default-image-model access exception. The separate disagreement between the models and images guides about the current image default remains unresolved." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:models-20261026", "nuwacom:nuwacom:images-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:review-fix-image-model-access-20261026" ] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Voice and Office dictation are listed; meeting and dialect details need evidence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Claude for Microsoft 365 advertises dictation in its sidebar.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Can answers be read aloud? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "partial", "answer": "Team/Enterprise feature comparison lists Voice mode; exact client/language/audio-processing scope was not fully verified.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "unknown", "answer": "Are meetings transcribed and summarised? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.", "evidenceIds": [] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: read_aloud, meeting_summaries, swiss_german_speech.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office", "claude:cl-pricing" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business/Enterprise Notetaker documents meeting transcripts and summaries; retained audio/video format and duration require configuration-specific confirmation.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "meeting", "mobile" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise Meeting Notetaker and chat dictation; meeting feature enabled by workspace admin", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "meeting", "name": "nuwacom Meeting Notetaker bot", "type": "teams-app" }, { "id": "mobile", "name": "nuwacom iOS/Android", "type": "mobile-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Chat microphone converts spoken requests into prompts; mobile voice capture makes structured notes.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:mobile-20261026" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Can answers be read aloud? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Meeting Notetaker joins Teams/Meet/Zoom/Webex via calendar or meeting link and creates searchable transcripts, summaries and action items with customer consent. The DPA section3(3) permits customer-enabled recording and temporary or permanent audio/video storage. Actual media retention is unknown: the feature guide claims text-only retention and does not establish which configuration the DPA permits.", "evidenceIds": [ "nuwacom:nuwacom:notetaker-20261026", "nuwacom:nuwacom:dpa-rev2" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "read_aloud: Can answers be read aloud? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "voice_conversation: Is a live voice mode available? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "meeting_summaries: Meeting Notetaker joins Teams/Meet/Zoom/Webex via calendar or meeting link and creates searchable transcripts, summaries and action items with customer consent. The DPA section3(3) permits customer-enabled recording and temporary or permanent audio/video storage. Actual media retention is unknown: the feature guide claims text-only retention and does not establish which configuration the DPA permits.", "swiss_german_speech: Is Swiss German speech recognised? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:mobile-20261026", "nuwacom:nuwacom:notetaker-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:dpa-rev2" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enabled Chat code/file tools provide sandboxed analysis and Office/PDF output; Team egress defaults are not established by this finding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise Chat code execution, file creation and artifact editing where enabled; excludes native Office and Cowork execution defaults", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Enabled Chat code/file creation runs code in a sandboxed container and can create Python analysis scripts. This does not establish a particular Team egress default.", "evidenceIds": [ "claude:cl-code-files-r2" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "The Chat computing path can create PNG data visualizations; native Office add-in charts are outside this narrowed scope.", "evidenceIds": [ "claude:cl-code-files-r2" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Enabled Chat file creation produces downloadable XLSX/PPTX/DOCX/PDF, subject to the file-tool guide's30 MB upload/download path.", "evidenceIds": [ "claude:cl-code-files-r2" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "partial", "answer": "Docs/Design/Slides artifact templates support editing; template availability differs by type and plan.", "evidenceIds": [ "claude:cl-artifacts-admin" ] } ], "limitations": [ "Narrowed to verified file creation/execution. The guide's conflicting Team default is retained as a named configuration gap, not a claim about an enabled tenant.", "No formula/PPT/PDF output fixture. Separate enabled MCP routes are not controlled by the code-sandbox egress setting." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-code-files-r2", "claude:cl-artifacts-admin" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Python analysis and collaborative document/slide editors create office outputs.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "partial", "answer": "Integrated Python interpreter processes Excel, CSV andGoogleSheets data; actual execution accuracy and workbook fidelity untested.", "evidenceIds": [ "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "Python creates visualizations/charts and downloadable files.", "evidenceIds": [ "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "DOCX/PDF document, email exports; PPTX/PDF presentations; XLSX/CSV and other Python output files.", "evidenceIds": [ "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:emails-20261026", "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Inline/chat document and slide editors support versions, layout, images and team refinement. Slide layouts may differ from uploaded masters.", "evidenceIds": [ "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026" ] } ], "limitations": [ "data_analysis: Integrated Python interpreter processes Excel, CSV andGoogleSheets data; actual execution accuracy and workbook fidelity untested." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:emails-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial projects and artifacts support shared work; recipient source boundaries need tests.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "partial", "answer": "Shared project members can see project content and chat within it; a full chat-link audience matrix was not verified.", "evidenceIds": [ "claude:cl-projects" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Team/Enterprise have shared projects; Enterprise groups receive shared projects/skills/plugins.", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unknown", "answer": "Can several people chat together with the AI? Unverified after checking project sharing, group controls and connector security; synchronous group AI chat and cross-group sharing fixture not verified.", "evidenceIds": [] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Microsoft connector guide says shared-chat recipients see the response incorporating tool data; original source authorization does not prove recipient-safe output sharing.", "evidenceIds": [ "claude:cl-m365" ] } ], "limitations": [ "Unverified parts: group_chat.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups", "claude:cl-m365" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chats, documents and project spaces share internally with explicit access expansion through knowledge/accounts.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise chat/project collaboration; Enterprise synchronized knowledge access treated separately", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Chats/results share with individuals or workspace/team.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Shared projects combine chats, documents, knowledge and guidelines; user groups control access.", "evidenceIds": [ "nuwacom:nuwacom:projects-20261026", "nuwacom:nuwacom:users-20261026" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "partial", "answer": "Pricing describes real-time collaboration, and chat/project docs describe shared continuation; simultaneous multi-user conversation semantics were not explicitly established.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:chat-20261026" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Sharing an agent shares attached knowledge; shared/default connections use the owner rights. Synced knowledge can reach recipients lacking source access. Recipient source ACLs are not universally rechecked.", "evidenceIds": [ "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:knowledge-20261026" ] } ], "limitations": [ "group_chat: Pricing describes real-time collaboration, and chat/project docs describe shared continuation; simultaneous multi-user conversation semantics were not explicitly established.", "share_permission_boundary: Sharing an agent shares attached knowledge; shared/default connections use the owner rights. Synced knowledge can reach recipients lacking source access. Recipient source ACLs are not universally rechecked." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:projects-20261026", "nuwacom:nuwacom:users-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web and desktop interface languages include German, French and Italian; UI quality, complete admin localization and WCAG conformance remain unverified.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team and Enterprise using the documented web/desktop language setting", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "The public display-language guide lists German, French and Italian, alongside English, Hindi, Indonesian, Japanese, Korean, Brazilian Portuguese and two Spanish variants, for web and desktop.", "evidenceIds": [ "claude:claude:display-languages-20261026" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "dach_language_quality: Are German, French and Italian UIs complete and natural? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "accessibility_statement: Is there a WCAG conformance statement? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "admin_ui_languages: Is the admin interface available in German? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:claude:display-languages-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Account settings document German, English andFrench interfaces; no independent quality/accessibility audit was run.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "partial", "answer": "Preferences explicitly give German, English orFrench as interface-language examples, not an exhaustive list.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "ui_languages: Preferences explicitly give German, English orFrench as interface-language examples, not an exhaustive list.", "dach_language_quality: Are German, French and Italian UIs complete and natural? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "accessibility_statement: Is there a WCAG conformance statement? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "admin_ui_languages: Is the admin interface available in German? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial SSO and domain controls are documented; exact client MFA/Conditional Access coverage remains open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "partial", "answer": "The SSO/provisioning guides document SAML IdPs including Entra, Okta, Google and others; full OIDC/direct-LDAP matrix was not established.", "evidenceIds": [ "claude:cl-sso", "claude:cl-provision" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "SSO is available on Team and Enterprise.", "evidenceIds": [ "claude:cl-sso" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "unknown", "answer": "Can MFA be enforced? Unverified after checking SSO/provisioning and Microsoft connector security docs; direct MFA policy enforcement and client Conditional Access compatibility not tested.", "evidenceIds": [] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? Unverified after checking SSO/provisioning and Microsoft connector security docs; direct MFA policy enforcement and client Conditional Access compatibility not tested.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "partial", "answer": "SSO requires domain verification; Enterprise account claiming and Team migration differ.", "evidenceIds": [ "claude:cl-sso", "claude:cl-pricing" ] } ], "limitations": [ "Connector token/device policy caveats must not be generalized to Claude SSO itself. No trial login was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-sso", "claude:cl-provision", "claude:cl-pricing" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-01", "verificationStatus": "sourced", "support": "partial", "answer": "The public security page claims MFA. SAML/OIDC setup is documented, but its eligible Business/Enterprise plan remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise public security description; SSO plan entitlement not established", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "unknown", "answer": "The SSO guide documents SAML 2.0/OIDC, but pricing, Plans and the guide do not establish a named Business/Enterprise entitlement. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "unknown", "answer": "Which plan includes SSO? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "Measures/security pages claim MFA support; an enforceable tenant-level MFA setting or exact IdP policy mapping is not documented.", "evidenceIds": [ "nuwacom:nuwacom:measures-20261026", "nuwacom:nuwacom:security-rev2" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Domain routing is described in the SSO guide, but the eligible plan and domain ownership/account-capture guarantees remain unverified. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "sso_protocols: The SSO guide documents SAML 2.0/OIDC, but pricing, Plans and the guide do not establish a named Business/Enterprise entitlement. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "sso_plan: Which plan includes SSO? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "mfa: Measures/security pages claim MFA support; an enforceable tenant-level MFA setting or exact IdP policy mapping is not documented.", "conditional_access: Do Entra conditional-access policies apply? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "domain_capture: Domain routing is described in the SSO guide, but the eligible plan and domain ownership/account-capture guarantees remain unverified. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": null, "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:measures-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team JIT and Enterprise SCIM have different synchronization and removal behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "SCIM is available on Enterprise and explicitly unavailable on Team.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "partial", "answer": "Enterprise SCIM can synchronize groups; JIT group mappings change role/seat at login and do not synchronize custom-role groups.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "supported", "answer": "Team/Enterprise JIT can provision at first SSO login; unassigned JIT users can retain their seat until manual removal.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "Enterprise SCIM automatically removes users when IdP access is revoked; underlying chat/project ownership and retention were not fixture-tested.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Admins/owners manage standard/premium or current Enterprise access seats; group mappings can assign role/tier on supported plans.", "evidenceIds": [ "claude:cl-provision" ] } ], "limitations": [ "No leaver fixture or asset transfer test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-provision" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business/Enterprise seat assignment is documented; SCIM/group-sync/JIT entitlements and leaver asset handling remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise seat administration; SSO/SCIM commercial entitlement unverified", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "unknown", "answer": "The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "unknown", "answer": "The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "unknown", "answer": "The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "unknown", "answer": "The security overview assigns identity deactivation to customers who use SCIM, but commercial entitlement and the fate of chats, agents, shared knowledge and connections after removal are not established. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "partial", "answer": "Admins assign/reassign Standard/Premium/Power seats and additional usage; price/billing reclamation on leaver removal is not specified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:usage-20261026" ] } ], "limitations": [ "scim: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "group_sync: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "jit_provisioning: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "deprovisioning: The security overview assigns identity deactivation to customers who use SCIM, but commercial entitlement and the fate of chats, agents, shared knowledge and connections after removal are not established. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "seat_assignment: Admins assign/reassign Standard/Premium/Power seats and additional usage; price/billing reclamation on leaver removal is not specified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise custom roles/groups add granular controls beyond Team owner/admin roles.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Team has Owner/Admin/User; Enterprise also has custom roles and Primary Owner responsibilities.", "evidenceIds": [ "claude:cl-provision", "claude:cl-compliance" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Enterprise groups can be manual or SCIM-synchronized and receive roles/resources.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Enterprise roles control model/effort and plugin access; owners manage connectors, artifacts and egress. A full feature-by-group matrix was not tested.", "evidenceIds": [ "claude:cl-model-control", "claude:cl-groups", "claude:cl-artifacts-admin" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Parent/linked organization identity and compliance are documented, but full subsidiary data-isolation behavior was not verified.", "evidenceIds": [ "claude:cl-compliance" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-provision", "claude:cl-compliance", "claude:cl-groups", "claude:cl-model-control", "claude:cl-artifacts-admin" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Role/group permissions and separate workspaces are documented with a contractual affiliate restriction.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "partial", "answer": "Admin, Editor, Reader/Viewer roles, plus superadmin administration references. Admin permissions cannot be restricted; formal delegated custom-admin role design is unspecified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:users-20261026" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Groups drive sharing of chats, documents, projects, agents andknowledge; permission matrices govern role/group access.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "supported", "answer": "Read/Write/Share permissions by role/group for Agents, Workflows, Projects, Skills, Prompts, Orchestrator and content modules; connector/model controls are separate.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:changes-20261026" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Users are invited per workspace and organization SSO applies across them; terms say affiliates are not automatically entitled to use. Multi-entity contracts need separate permission.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:terms" ] } ], "limitations": [ "admin_roles: Admin, Editor, Reader/Viewer roles, plus superadmin administration references. Admin permissions cannot be restricted; formal delegated custom-admin role design is unspecified.", "multi_entity: Users are invited per workspace and organization SSO applies across them; terms say affiliates are not automatically entitled to use. Multi-entity contracts need separate permission." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:users-20261026", "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial analytics expose adoption and spend with plan-specific roles and CSV exports.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Team owners and Enterprise owners/admins have usage analytics; Enterprise admins cannot see Spend.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Product, group, member, model, skill and connector read/write activity are documented; availability varies by billing mode.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "CSV spend reports include user/model token and estimated-spend fields, updated daily, with up to 90-day selectable history.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "unknown", "answer": "Can per-person reporting be limited or pseudonymised? Unverified after checking analytics and role docs; organization-wide pseudonymization/works-council reporting settings not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: privacy_modes.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-analytics" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admin analytics are aggregated, with model/feature/agent breakdowns and CSV charts.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise workspace analytics; API analytics apply only to enabled API integration module", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Active users, messages, agents, workflows anddocuments with date/day/week/month grouping.", "evidenceIds": [ "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Chat/model/knowledge-search, agent users/messages/model, workflow completion/failure/cancel andAPI calls; group-level breakdown not established.", "evidenceIds": [ "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "Each chart exports aggregated CSV.", "evidenceIds": [ "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Overview says only aggregated/anonymized service statistics and no vendor employee-performance analysis. A customer toggle to restrict individual reporting is not specified.", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026" ] } ], "limitations": [ "breakdowns: Chat/model/knowledge-search, agent users/messages/model, workflow completion/failure/cancel andAPI calls; group-level breakdown not established.", "privacy_modes: Overview says only aggregated/anonymized service statistics and no vendor employee-performance analysis. A customer toggle to restrict individual reporting is not specified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:analytics-20261026", "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has user/group limits, with pooled group budgets in beta.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Enterprise analytics show model/member spend; legacy seat-based reports cover overage only.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "partial", "answer": "Enterprise supports organization/user limits and group per-user limits; shared monthly group budgets are beta.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-groups" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "Docs expose blocked-by-limit behavior and individual/group resolution order; exact overshoot/timing was not tested.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "partial", "answer": "Per-user/model CSVs can inform allocation; a native cost-centre chargeback export was not established.", "evidenceIds": [ "claude:cl-analytics" ] } ], "limitations": [ "No small-budget enforced-stop fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-analytics", "claude:cl-enterprise", "claude:cl-groups" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Seats and additional AI usage act as budgets; costs pause/fallback without automatic overage billing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise Seats and Additional AI Usage; API/automation budget controls apply to enabled modules", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "partial", "answer": "Admins see workspace/per-user consumption, assigned seat type andAdditional AI Usage. Monetary/cost-centre detail is not fully specified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "partial", "answer": "Seat1x/2x/5x allowance and central Additional AI Usage assigned to individuals/use cases. Independent group monetary hard caps are not established.", "evidenceIds": [ "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:pricing-20261026" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "supported", "answer": "High-use notifications; interactive Instant fallback; workflows/API/chatbots pause until approved extra budget or monthly reset.", "evidenceIds": [ "nuwacom:nuwacom:rules-20261026" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? Unknown. No finance-ready cost-centre chargeback export was established; analytics CSV is not necessarily cost allocation. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/ai-usage.md, https://nuwacom.com/en/pricing. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "cost_visibility: Admins see workspace/per-user consumption, assigned seat type andAdditional AI Usage. Monetary/cost-centre detail is not fully specified.", "budgets: Seat1x/2x/5x allowance and central Additional AI Usage assigned to individuals/use cases. Independent group monetary hard caps are not established.", "chargeback: Can costs be exported per cost centre? Unknown. No finance-ready cost-centre chargeback export was established; analytics CSV is not necessarily cost allocation. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/ai-usage.md, https://nuwacom.com/en/pricing. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise audit metadata and content/compliance exports are distinct.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Enterprise audit events cover member, SSO, configuration, file and conversation metadata; exported fields include actor/device/IP.", "evidenceIds": [ "claude:cl-audit" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "supported", "answer": "Audit export excludes chat titles/content; organization data exports or Compliance API provide eligible content.", "evidenceIds": [ "claude:cl-audit", "claude:cl-compliance" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "Enterprise Compliance API and partner integrations provide event/chat/file access for security tools.", "evidenceIds": [ "claude:cl-compliance", "claude:cl-compliance-partners" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "partial", "answer": "Partner integrations include preservation/eDiscovery workflows; a native legal-hold setting was not verified.", "evidenceIds": [ "claude:cl-compliance-partners" ] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "UI audit export aggregates the past 180 days; its download link lasts 24 hours. API retention/integrity guarantees were not fully inspected.", "evidenceIds": [ "claude:cl-audit" ] } ], "limitations": [ "CMEK disables the UI Export logs route; audit events remain accessible through Compliance API. No export or integrity fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-audit", "claude:cl-compliance", "claude:cl-compliance-partners" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Vendor documents audit/access logs and exportable interactions; compliance retention controls remain incomplete.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "partial", "answer": "Security site promises timestamped, user-attributed interaction audit logs; overview calls audit logs tamper-resistant. Complete admin event taxonomy/integrity implementation was not verified.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:overview-rev2" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "partial", "answer": "User prompts/chats and interaction logs are stored; specific configurable full-content compliance archive/legal hold is not established.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:security-rev2" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "partial", "answer": "Security site says audit data exportable for auditing/reporting; no SIEM stream protocol/API setup was established.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? Unknown. No eDiscovery or legal-hold interface was established.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Overview sets audit/access logs30–90 days then deletion; which plan/configuration chooses each duration is unspecified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] } ], "limitations": [ "admin_events: Security site promises timestamped, user-attributed interaction audit logs; overview calls audit logs tamper-resistant. Complete admin event taxonomy/integrity implementation was not verified.", "content_logging: User prompts/chats and interaction logs are stored; specific configurable full-content compliance archive/legal hold is not established.", "siem_export: Security site says audit data exportable for auditing/reporting; no SIEM stream protocol/API setup was established.", "ediscovery: Are eDiscovery and legal hold supported? Unknown. No eDiscovery or legal-hold interface was established.", "log_retention: Overview sets audit/access logs30–90 days then deletion; which plan/configuration chooses each duration is unspecified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:pricing-rev2" ] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Eligible Enterprise organizations can use Compliance API partner monitoring; native inline PII handling remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-connectors" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Enterprise with Primary-Owner-enabled Compliance API and separately configured partner integration; no Team entitlement", "addOns": [ "Enterprise plan", "Compliance API activation by Primary Owner", "Applicable partner subscription and configuration" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "unknown", "answer": "Is personal data detected in prompts and files? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "unknown", "answer": "Is it redacted, masked, blocked or only warned? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "unknown", "answer": "Can admins add custom patterns or terms? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "Enterprise Compliance API partners offer monitoring/security/DLP integrations after Primary Owner activation. Claude Platform is a separate scope, and these integrations do not prove native inline pre-model redaction.", "evidenceIds": [ "claude:cl-compliance-partners-r2" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "unknown", "answer": "Where does filtering run? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] } ], "limitations": [ "The positive integration statement is Enterprise-only. Team integration support remains unverified.", "No Swiss AHV/IBAN fixture, custom-pattern behavior, pre-model blocking/redaction or filter geography verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-compliance-partners-r2" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise open-beta Privacy Mode reversibly masks personal data before external inference.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Enterprise Privacy Mode module, customer-success enablement required; open beta documented2026-09-21", "addOns": [ "Enterprise Privacy Mode; commercial terms after introductory access unknown" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "partial", "answer": "Names, email, phone, identifiers andfinancial/contact attributes in chat input anduploaded documents; IBAN is a settings example. Detection accuracy/AHV was not tested.", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2", "nuwacom:nuwacom:settings-rev2" ] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "supported", "answer": "Neutral placeholders replace clear text, protected internal mapping restores responses. This is reversible pseudonymization; no block-on-hit behavior is documented.", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "partial", "answer": "Documentation mentions configurable attributes but no self-service regex/custom dictionary syntax or exact administrator controls.", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2" ] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "unknown", "answer": "Does it integrate with an existing DLP product? Unknown. No Microsoft Purview/third-party DLP integration or AHV/IBAN bounded fixture was established.", "evidenceIds": [] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "partial", "answer": "A locally operated detection model runs inside controlled nuwacom environment before external LLM transmission. Physical site per deployment is not specified.", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2" ] } ], "limitations": [ "The dated security overview explicitly says open beta. The undated pricing list is an entitlement listing, not a general-availability announcement. No GA finding is made." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2", "nuwacom:nuwacom:settings-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:pricing-rev2" ] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has feature/model and plugin safeguards; broader policy enforcement remains partly unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "unknown", "answer": "Can admins set organisation-wide instructions? Unverified after checking commercial terms, Enterprise controls and security scanning releases; organization-wide enforced instructions and mandatory AUP acknowledgment not established.", "evidenceIds": [] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? Unverified after checking commercial terms, Enterprise controls and security scanning releases; organization-wide enforced instructions and mandatory AUP acknowledgment not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Enterprise release notes announce skill/plugin security scanning beta; it does not establish a configurable prompt/topic content-filter system.", "evidenceIds": [ "claude:cl-release" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "partial", "answer": "Security/compliance integrations can analyze events; a complete native policy-violation dashboard was not verified.", "evidenceIds": [ "claude:cl-compliance-partners" ] } ], "limitations": [ "Unverified parts: org_instructions, usage_notice.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-release", "claude:cl-compliance-partners" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Workspace guidelines/Voices shape content, while stricter policy acceptance/enforcement is unspecified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise model/feature controls; Enterprise-only Privacy Mode in open beta with customer-success enablement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "partial", "answer": "Markdown workspace Guidelines apply to responses, with project/agent/style layers. Agent/system instructions and Tone of Voice can take precedence, so this is not a guaranteed immutable safety policy.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:policy-20261026" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Business/Enterprise model and feature controls are documented. Privacy Mode requires Enterprise and customer-success enablement, and is described as open beta. Organization-wide configurable topical/content-safety filters remain unverified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:pii-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:overview-20261026" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "org_instructions: Markdown workspace Guidelines apply to responses, with project/agent/style layers. Agent/system instructions and Tone of Voice can take precedence, so this is not a guaranteed immutable safety policy.", "usage_notice: Can users be required to accept a usage policy? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "content_filters: Business/Enterprise model and feature controls are documented. Privacy Mode requires Enterprise and customer-success enablement, and is described as open beta. Organization-wide configurable topical/content-safety filters remain unverified.", "violation_reporting: Are policy hits visible to admins? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:policy-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:pii-20261026", "nuwacom:nuwacom:overview-20261026" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial privacy documentation describes US storage and global inference; US-only Enterprise inference is a separate option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "The commercial server-location article specifies US storage for Enterprise/API; exact Team and per-feature chat/file/index mapping was not established.", "evidenceIds": [ "claude:cl-servers" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "Default commercial inference may run in the US, Europe, Asia or Australia; usage-based Enterprise can select US-only inference.", "evidenceIds": [ "claude:cl-servers", "claude:cl-us-only" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? Unverified after checking commercial location and US-only inference guides; no EU/Swiss-only hosting guarantee or backup/log/telemetry country matrix retrieved.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Internal support/safety processing can take place in countries with Anthropic affiliates; the full personnel/country/access map is not enumerated here.", "evidenceIds": [ "claude:cl-servers" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Unverified after checking commercial location and US-only inference guides; no EU/Swiss-only hosting guarantee or backup/log/telemetry country matrix retrieved.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "supported", "answer": "US-only inference is limited to usage-based Enterprise, excludes Team and legacy seat-based Enterprise, and has model-specific 1.1x pricing. It does not control storage or third-party services.", "evidenceIds": [ "claude:cl-us-only" ] } ], "limitations": [ "Do not substitute cloud-provider model availability for residency of the hosted Claude workspace. Design and Google add-in retention have separate rules." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-servers", "claude:cl-us-only" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business stores platform content in Azure EU; Enterprise may select Germany STACKIT. Inference location depends on an explicitly configured model allowlist; detailed backup/log mapping remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Azure EU storage; Enterprise selectable STACKIT Germany; explicitly configured EU model routes only for EU-only inference", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Customer data at rest in Azure EU, or customer-selected STACKIT eu01 Germany under order form. Separate chat/file/index sites are not itemized.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Inference follows the enabled model route, not the platform storage region. The model table contains EU, US and Global routes. Administrators can centrally allow only EEA-hosted models and disable other regions. No unconfigured-default EU-only processing claim is made.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:models-rev2", "nuwacom:nuwacom:settings-rev2" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Unknown detailed backup/log geography for a particular contract. Public documents agree on EU backups but differ between same-region zone redundancy and a physically separate Azure location. Exact region, site, telemetry and support mapping was not established.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Technical support access only on customer instruction/request and logged, per overview. Staff access geography was not specified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Unknown. No Swiss full-platform hosting option or staff/telemetry-residency matrix was established.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Business platform storage is Azure Europe; Enterprise can order Germany STACKIT eu01. EU-only inference requires an explicit EEA model allowlist. The image default is unknown and global/US routes remain possible unless disabled.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:settings-rev2", "nuwacom:nuwacom:models-rev2", "nuwacom:nuwacom:plans-rev2" ] } ], "limitations": [ "storage_region: Customer data at rest in Azure EU, or customer-selected STACKIT eu01 Germany under order form. Separate chat/file/index sites are not itemized.", "inference_region: Inference follows the enabled model route, not the platform storage region. The model table contains EU, US and Global routes. Administrators can centrally allow only EEA-hosted models and disable other regions. No unconfigured-default EU-only processing claim is made.", "backups_logs_region: Unknown detailed backup/log geography for a particular contract. Public documents agree on EU backups but differ between same-region zone redundancy and a physically separate Azure location. Exact region, site, telemetry and support mapping was not established.", "support_access_region: Technical support access only on customer instruction/request and logged, per overview. Staff access geography was not specified.", "swiss_hosting: Is Swiss hosting available? Unknown. No Swiss full-platform hosting option or staff/telemetry-residency matrix was established.", "residency_plan: Business platform storage is Azure Europe; Enterprise can order Germany STACKIT eu01. EU-only inference requires an explicit EEA model allowlist. The image default is unknown and global/US routes remain possible unless disabled." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:models-rev2", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:settings-rev2", "nuwacom:nuwacom:plans-rev2" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team/Enterprise are vendor-hosted workspaces; whole-platform private deployment is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "supported", "answer": "Team/Enterprise provide Anthropic-operated commercial SaaS; the DPA specifies logical separation of customer data.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-dpa" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "unknown", "answer": "Is a dedicated single-tenant instance offered, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Can it run in the customer's own cloud account, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "unknown", "answer": "Which features are missing outside SaaS? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] } ], "limitations": [ "Local Cowork tasks, Desktop MCP and Office cloud credentials do not establish deployment of the whole hosted workspace." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-dpa" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Deployment thresholds are1000 dedicated,2000 own cloud and4000 on-premise, distinct from 20-user Enterprise entry.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "self-managed" ], "version": "Public documentation checked 2026-10-21", "plan": "Business shared Azure EU; quoted Enterprise for STACKIT and custom deployment at1000/2000/4000-user thresholds", "addOns": [ "Dedicated/own-cloud/on-premise quotation required" ], "deploymentMode": null, "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "self-managed", "name": "nuwacom Self-Managed Hosting", "type": "self-hosted-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "partial", "answer": "Business shared SaaS runs in Azure EU. Enterprise can select Germany STACKIT. The generic all-plans shared-SaaS statement is not used to promise STACKIT on Business.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:plans-20261026" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "supported", "answer": "Dedicated isolated single-tenant from 1000 users.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "partial", "answer": "Bring Your Own Cloud in customer cloud environment from 2000 users. Public infrastructure/operator matrix not specified.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2" ] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "partial", "answer": "Whole-platform Kubernetes/on-own-infrastructure from 4000 users; Enterprise Self-Managed Hosting rents platform in customer environment.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:enterprise-20261026" ] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Unknown. No air-gapped operational mode or detailed external dependency matrix was established. Search on 2026-10-26: https://nuwacom.com/en/secure-ai-for-business, https://nuwacom.com/en/enterprise-terms-of-service, https://docs.nuwacom.ai/en/sso-and-usersync.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "The SSO/UserSync configuration guide supports multi-tenant app.nuwacom.ai/app-de.nuwacom.ai only. Single-tenant SSO uses a custom arrangement. Enterprise Self-Managed customers operate and secure their deployment; the hosted Enterprise SLA excludes Self-Managed. Full mode parity is unverified.", "evidenceIds": [ "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:enterprise-20261026" ] } ], "limitations": [ "multi_tenant_saas: Business shared SaaS runs in Azure EU. Enterprise can select Germany STACKIT. The generic all-plans shared-SaaS statement is not used to promise STACKIT on Business.", "customer_cloud: Bring Your Own Cloud in customer cloud environment from 2000 users. Public infrastructure/operator matrix not specified.", "on_premise: Whole-platform Kubernetes/on-own-infrastructure from 4000 users; Enterprise Self-Managed Hosting rents platform in customer environment.", "air_gapped: Can it run without internet access? Unknown. No air-gapped operational mode or detailed external dependency matrix was established. Search on 2026-10-26: https://nuwacom.com/en/secure-ai-for-business, https://nuwacom.com/en/enterprise-terms-of-service, https://docs.nuwacom.ai/en/sso-and-usersync.md. No additional scoped evidence established this answer.", "mode_feature_gaps: The SSO/UserSync configuration guide supports multi-tenant app.nuwacom.ai/app-de.nuwacom.ai only. Single-tenant SSO uses a custom arrangement. Enterprise Self-Managed customers operate and secure their deployment; the hosted Enterprise SLA excludes Self-Managed. Full mode parity is unverified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:enterprise-20261026", "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:plans-20261026" ] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Hosted commercial Chat/Cowork retention is separate from API/Code/provider ZDR arrangements and limited Fable exceptions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Direct hosted Claude Team/Enterprise Chat and Cowork under Commercial Terms; API/ClaudeCode/third-party-provider ZDR routes discussed only as separate exceptions", "addOns": [ "Standard hosted commercial retention; no assumed special ZDR agreement" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Commercial Terms section B prohibits training on Customer Content; the privacy guide describes explicit feedback/bug submissions as an exception to default no-training.", "evidenceIds": [ "claude:cl-terms", "claude:cl-training" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Direct hosted Claude uses Anthropic models under its commercial no-training terms. Separate API, Office BYO cloud or third-party integrations require their own contracts and are outside this hosted inference finding.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Hosted saved commercial chats persist until deletion; normal backend deletion is within 30 days with safety/legal exceptions. Covered Models have an additional default minimum 30-day safety-retention rule; ordinary saved-chat history is not thereby limited to30 days.", "evidenceIds": [ "claude:cl-retention-r2", "claude:cl-covered-r2" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "The route guide says hosted Enterprise Chat/Cowork already operate with standard retention. Separately, Console/API, Enterprise Code and provider ZDR configurations follow their own rules. The default Covered Model rule has a limited temporary Fable exception for eligible notified/agreement-based internal business applications; no general hosted Chat/Cowork ZDR entitlement is established.", "evidenceIds": [ "claude:cl-covered-r2", "claude:cl-covered-routes-r2" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "Commercial confidentiality/DPA measures permit authorized, least-privileged personnel processing. The detailed approved-reviewer path concerns the described Covered Model retained-monitoring configurations; it is not a complete hosted-chat human-access map. No no-human-access guarantee is made.", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-covered-routes-r2" ] } ], "limitations": [ "Reconciliation: the Covered Model minimum is a default rule; its temporary agreement-based exception is conditional. The current route guide expressly excludes notified exception customers from the general ZDR-transition instructions.", "No-training, saved history, safety-monitoring copies and specialized ZDR agreements are distinct. No sales contact or agreement signing." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms", "claude:cl-training", "claude:cl-retention-r2", "claude:cl-covered-r2", "claude:cl-covered-routes-r2", "claude:cl-dpa" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "No vendor/provider general model training is promised; route-specific retention and abuse review are not fully published.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "partial", "answer": "Overview excludes using customer data to train general AI models or for own content analysis. Terms allow anonymized service-improvement data and a broad service-purpose data licence; do not confuse it with a general-model training right.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:terms" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Overview and measures exclude provider model training under nuwacom processor contracts. Full individual provider contract texts were not verified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:measures-rev2" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Overview excludes permanent model-provider storage but gives no per-provider temporary/abuse-monitoring duration or model exceptions.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "unknown", "answer": "Is zero data retention available, and on which plan? Unknown. Zero-retention eligibility/duration and abuse-monitoring exceptions per model/provider are not established by no-training or no-permanent-storage statements.", "evidenceIds": [] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "Unknown provider/model-specific human-review exceptions. A no-training statement and a broad no-provider-access statement do not establish an abuse/security review policy for every inference route.", "evidenceIds": [] } ], "limitations": [ "vendor_training: Overview excludes using customer data to train general AI models or for own content analysis. Terms allow anonymized service-improvement data and a broad service-purpose data licence; do not confuse it with a general-model training right.", "provider_training: Overview and measures exclude provider model training under nuwacom processor contracts. Full individual provider contract texts were not verified.", "provider_retention: Overview excludes permanent model-provider storage but gives no per-provider temporary/abuse-monitoring duration or model exceptions.", "zero_retention: Is zero data retention available, and on which plan? Unknown. Zero-retention eligibility/duration and abuse-monitoring exceptions per model/provider are not established by no-training or no-permanent-storage statements.", "human_review: Unknown provider/model-specific human-review exceptions. A no-training statement and a broad no-provider-access statement do not establish an abuse/security review policy for every inference route." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Current Enterprise retention guidance schedules deletion on save and removes content through a daily process, with project precedence and feature exclusions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise saved commercial Chat; Enterprise owner-configured Chat/project retention. Cowork is included only for documented project-activity effects, not blanket cloud-Code retention", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Saved commercial chats persist until deletion; Enterprise chats/projects default to indefinite retention without configured periods. Incognito normally deletes within 30 days. Other file/index/log schedules are not fully mapped.", "evidenceIds": [ "claude:cl-retention-r2", "claude:cl-retention-admin-r2" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "supported", "answer": "Enterprise Owners/Primary Owners set a minimum 30-day Chat/project period. Project retention overrides contained chats, including indefinite projects. Shortening a period schedules over-age data on save; a daily process can take several days. Design/Tag/Managed Agents and other cloud-Code features are excluded.", "evidenceIds": [ "claude:cl-retention-admin-r2" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "User-deleted chats leave visible history immediately and normally delete from backend within 30 days, subject to legal/safety exceptions. This is different from the daily custom-retention job.", "evidenceIds": [ "claude:cl-retention-r2" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "DPA H requires return on request within 30 days and deletion within 30 days after expiry/termination, except legal requirements, disputes or combating harmful use. Confirmation/copy completeness were not tested.", "evidenceIds": [ "claude:cl-dpa" ] } ], "limitations": [ "Reconciliation: current English text is authoritative for this snapshot; the earlier cached immediate-deletion wording is superseded and is not a current factual claim. Scheduling on save does not mean instant physical deletion.", "No retention/deletion fixture. Google Workspace add-in and the named excluded cloud features have separate retention behavior." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-retention-r2", "claude:cl-retention-admin-r2", "claude:cl-dpa" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Published DPA requires customer-data deletion30days after end and backup deletion within90days; persistent-chat/file defaults remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise published DPA contractual deletion schedule; runtime defaults excluded", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "unknown", "answer": "Unknown applicable default for persistent chats/files. The September21 overview describes30-day rolling data,12-month snapshots and30-90-day backups without a contract/runtime mapping; these are not asserted as a coherent platform policy. Search on 2026-10-26: https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/admin/api/introduction.md, https://nuwacom.com/en/data-processing-agreement. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "partial", "answer": "Meeting transcript retention is customer-configured; a universal chat/file retention policy setting and range are not established.", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "The data-security overview says deleted meeting transcripts are removed from active systems and backups within 30 days. The Assets DELETE endpoint documents file/embedding deletion, but its plan eligibility is unknown, so no Business/Enterprise Assets entitlement or universal chat deletion guarantee is asserted.", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "supported", "answer": "DPA section9 requires deletion of customer data/copies30days after the agreement ends and deletion of backup copies no later than90days. Legal proof-of-processing documentation may remain under applicable retention periods. This states the published contract obligation, not an independently tested deletion result.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2" ] } ], "limitations": [ "default_retention: Unknown applicable default for persistent chats/files. The September21 overview describes30-day rolling data,12-month snapshots and30-90-day backups without a contract/runtime mapping; these are not asserted as a coherent platform policy. Search on 2026-10-26: https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/admin/api/introduction.md, https://nuwacom.com/en/data-processing-agreement. No additional scoped evidence established this answer.", "admin_retention: Meeting transcript retention is customer-configured; a universal chat/file retention policy setting and range are not established.", "user_deletion: The data-security overview says deleted meeting transcripts are removed from active systems and backups within 30 days. The Assets DELETE endpoint documents file/embedding deletion, but its plan eligibility is unknown, so no Business/Enterprise Assets entitlement or universal chat deletion guarantee is asserted." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:api-20261026", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:asset-delete-20261026" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA provides subprocessor and transfer rules; the current country list remains inaccessible in this pass.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "DPA Schedule 4 links to a published trust-portal list; its entries and revision were not extractable during retrieval.", "evidenceIds": [ "claude:cl-dpa", "claude:cl-trust-route" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "Which countries do sub-processors operate in? Unverified after checking DPA Schedule 4, trust redirect and commercial terms; full current subprocessor countries, list date and ownership chain not retrieved.", "evidenceIds": [] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA C.3 provides notice before a new subprocessor gains data access and a 15-day objection window on reasonable privacy/security concerns.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Commercial Terms contract with Anthropic Ireland Limited for EEA/Swiss/UK customers and Anthropic PBC elsewhere; the ultimate ownership/entity chain was not independently established.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "DPA incorporates controller-to-processor/processor-to-processor SCCs and UK/Swiss schedules where applicable.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "supported", "answer": "Published policy requires valid process with emergency exceptions, reviews deficient requests, usually redirects enterprise requests to the customer and provides notice subject to exceptions.", "evidenceIds": [ "claude:cl-gov" ] } ], "limitations": [ "Unverified parts: subprocessor_countries.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-dpa", "claude:cl-trust-route", "claude:cl-terms", "claude:cl-gov" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Subprocessor register is linked through client-rendered Trust Center; contracts disclose transfer and change rules.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "DPA/overview point to current Trust Center register with location/service/transfer basis; the retrieved HTML provided no usable list, so its date/completeness was not verified.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:trust" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "partial", "answer": "Azure EU andSTACKIT Germany hosting are named; model/connector provider brands are known, but the legal subprocessor entities, countries and support subprocessors were not verified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:models-rev2" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA section 10 provides general notice of subprocessor changes and 15 days after receipt to object on reasonable data-protection grounds, without a minimum lead time in that clause. For restricted transfers under SCC Module 2, DPA section 7.4 specifies 15 days of prior notice of subprocessor changes.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Germany Enterprise customers contract nuwacom GmbH, Koblenz; all others nuwacom Sàrl, Luxembourg. Ultimate ownership/parent chain not established.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "EEA processing default; permitted non-EEA needs controller instruction/safeguards, EU SCC Module 2 or adequacy/DPF. Swiss/UK modifications are described.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:overview-rev2" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "Is there a published government-access or transparency policy? Unknown. No separately verified government-access/transparency policy or complete current named processor register was obtained.", "evidenceIds": [] } ], "limitations": [ "subprocessor_list: DPA/overview point to current Trust Center register with location/service/transfer basis; the retrieved HTML provided no usable list, so its date/completeness was not verified.", "subprocessor_countries: Azure EU andSTACKIT Germany hosting are named; model/connector provider brands are known, but the legal subprocessor entities, countries and support subprocessors were not verified.", "parent_jurisdiction: Germany Enterprise customers contract nuwacom GmbH, Koblenz; all others nuwacom Sàrl, Luxembourg. Ultimate ownership/parent chain not established.", "government_access_policy: Is there a published government-access or transparency policy? Unknown. No separately verified government-access/transparency policy or complete current named processor register was obtained.", "change_notification: Section 10 specifies no minimum lead time; section 7.4 provides 15 days of prior notice for SCC Module 2 restricted transfers." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:trust", "nuwacom:nuwacom:models-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public commercial contracts include a DPA and Swiss transfer terms; this is not a regulatory suitability verdict.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Commercial Terms incorporate the public DPA; standard acceptance is documented, while negotiability for this account was not verified.", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "supported", "answer": "DPA defines GDPR and includes a Swiss Addendum covering Swiss data protection laws and new/revised versions.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "For EEA/Swiss/UK customers, Terms M.7 specify Irish law and Irish courts for proceedings not subject to section J arbitration; specific orders may differ.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "Provider materials describe transparency-code commitments, text watermarking and an eligible-organization detection API private preview. A complete deployer compliance pack was not inspected.", "evidenceIds": [ "claude:cl-ai-act" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Enterprise plan documentation lists HIPAA-ready configurations; scope/BAA conditions and FINMA/banking/public-sector materials were not fully retrieved.", "evidenceIds": [ "claude:cl-enterprise" ] } ], "limitations": [ "Generic confidentiality/DPA language does not establish a German section 203 or Swiss article 321 professional-secrecy undertaking." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-ai-act", "claude:cl-enterprise" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Published DPA and terms provide GDPR/Swiss references and agreement priorities. The sensitive-data restriction cited here is meeting-specific; regulated-workload permissions require separate contract evidence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Public DPA forms part of terms, with written instructions and order-form priority; individualized negotiability not promised.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:terms" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "GDPR, UK GDPR and Swiss data protection included, but DPA definition still cites Swiss Federal Act 1992 rather than expressly confirming revised DSG; current Swiss coverage needs review.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "partial", "answer": "General/DPA Luxembourg law and Luxembourg City courts; Enterprise terms identify German entity customers with German law/court at company seat. Exact order/work order controls.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:enterprise" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "Public AI Act article/webinars; terms prohibit high-risk AI use absent written agreement. No product conformity/technical compliance pack verified.", "evidenceIds": [ "nuwacom:nuwacom:ai-act", "nuwacom:nuwacom:webinars", "nuwacom:nuwacom:terms" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Enterprise publicly offers DORA and §203 supplementary documentation. DPA Appendix1 restricts sensitive-data processing in the meeting-recording/transcription subsection; this is not treated as a universal platform prohibition. Specific regulated-workload permissions and any supplementary agreement remain unverified; no FINMA attestation established.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:secrecy-announcement", "nuwacom:nuwacom:dpa-rev2" ] } ], "limitations": [ "dpa: Public DPA forms part of terms, with written instructions and order-form priority; individualized negotiability not promised.", "revdsg_gdpr: GDPR, UK GDPR and Swiss data protection included, but DPA definition still cites Swiss Federal Act 1992 rather than expressly confirming revised DSG; current Swiss coverage needs review.", "governing_law: General/DPA Luxembourg law and Luxembourg City courts; Enterprise terms identify German entity customers with German law/court at company seat. Exact order/work order controls.", "ai_act_materials: Public AI Act article/webinars; terms prohibit high-risk AI use absent written agreement. No product conformity/technical compliance pack verified.", "sector_materials: Enterprise publicly offers DORA and §203 supplementary documentation. DPA Appendix1 restricts sensitive-data processing in the meeting-recording/transcription subsection; this is not treated as a universal platform prohibition. Specific regulated-workload permissions and any supplementary agreement remain unverified; no FINMA attestation established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise", "nuwacom:nuwacom:ai-act", "nuwacom:nuwacom:webinars", "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:secrecy-announcement" ] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA documents report and penetration-test access; actual certification scope and validity remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Anthropic publicly claims ISO 27001:2022 for its commercial products. The issuing body, full certificate scope and validity dates were not inspected; this is vendor-claimed evidence.", "evidenceIds": [ "claude:claude:commercial-certifications-20261026" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "The commercial privacy page lists SOC 2 Type I and Type II. The auditor, report period and detailed service scope were not inspected.", "evidenceIds": [ "claude:claude:commercial-certifications-20261026" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Unverified after checking public DPA and Trust Center; issuer, covered entity/product, period and validity of ISO/SOC/C5/other attestations were not verified. Search on 2026-10-26: https://www.anthropic.com/legal/data-processing-addendum, https://www.anthropic.com/legal/commercial-terms, https://trust.anthropic.com/. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "The commercial privacy page claims ISO/IEC 42001:2023. No issuing-body certificate, validity dates or TISAX/ISO 27701 scope was inspected.", "evidenceIds": [ "claude:claude:commercial-certifications-20261026" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "supported", "answer": "DPA F and Schedule 2 direct customers to the Trust Center and offer applicable reports/certificates on written request under confidentiality. No protected report was requested or downloaded.", "evidenceIds": [ "claude:cl-dpa-20261026" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "DPA Schedule 2 G.2 commits to annual external penetration tests and a customer-request summary; no summary or testing period was inspected.", "evidenceIds": [ "claude:cl-dpa-20261026" ] } ], "limitations": [ "iso_27001: Anthropic publicly claims ISO 27001:2022 for its commercial products. The issuing body, full certificate scope and validity dates were not inspected; this is vendor-claimed evidence.", "soc2: The commercial privacy page lists SOC 2 Type I and Type II. The auditor, report period and detailed service scope were not inspected.", "c5: BSI C5 attestation? Unverified after checking public DPA and Trust Center; issuer, covered entity/product, period and validity of ISO/SOC/C5/other attestations were not verified. Search on 2026-10-26: https://www.anthropic.com/legal/data-processing-addendum, https://www.anthropic.com/legal/commercial-terms, https://trust.anthropic.com/. No additional scoped evidence established this answer.", "other_certifications: The commercial privacy page claims ISO/IEC 42001:2023. No issuing-body certificate, validity dates or TISAX/ISO 27701 scope was inspected.", "pentest: DPA Schedule 2 G.2 commits to annual external penetration tests and a customer-request summary; no summary or testing period was inspected." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-dpa-20261026", "claude:claude:commercial-certifications-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ISO certification is vendor-claimed; certificate scope, expiry and other report coverage were not verified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Overview claims ISO/IEC 27001:2022, SOCOTEC,27 October 2025. Without accessible certificate scope/expiry this is not certificate-verified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "unknown", "answer": "Unknown product-specific SOC2 TypeII status, report period and scope. The current public Measures page links general Azure/AWS compliance material but supplies no nuwacom SOC2 report; infrastructure references are not a product attestation.", "evidenceIds": [] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "partial", "answer": "Security site says aligned with BSI C5 and displays badge; no dated nuwacom attestation/type/scope was obtained.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2" ] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "unknown", "answer": "Which other certificates (27701, 42001, TISAX)? Unknown. No ISO 27701/42001/TISAX certificate or verified product-specificSOC 2/C5 period/scope was established.", "evidenceIds": [] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "Trust Center is the linked location for certification/TOM information, but the public HTML did not expose reports. NDA/access requirements not verified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:trust" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "Overview says annual pentests, security site says independent OWASP Top 10/LLM Top 10 testing; actual report/summary not obtained.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:security-rev2" ] } ], "limitations": [ "iso_27001: Overview claims ISO/IEC 27001:2022, SOCOTEC,27 October 2025. Without accessible certificate scope/expiry this is not certificate-verified.", "soc2: Measures refer to SOC 2-certified data centres, not a verified nuwacom SOC 2 Type II report. Vendor-specific type/period/service unknown.", "c5: Security site says aligned with BSI C5 and displays badge; no dated nuwacom attestation/type/scope was obtained.", "other_certifications: Which other certificates (27701, 42001, TISAX)? Unknown. No ISO 27701/42001/TISAX certificate or verified product-specificSOC 2/C5 period/scope was established.", "report_access: Trust Center is the linked location for certification/TOM information, but the public HTML did not expose reports. NDA/access requirements not verified.", "pentest: Overview says annual pentests, security site says independent OWASP Top 10/LLM Top 10 testing; actual report/summary not obtained.", "soc2: No product attestation is inferred from general cloud-infrastructure compliance links." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:trust", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA specifies encryption and logical isolation; Enterprise adds eligible customer keys and IP controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "DPA Schedule 2 E specifies at least AES-256 at rest and TLS 1.2+ over public networks.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "partial", "answer": "Eligible Enterprise organizations can connect AWS/GCP/Azure KMS keys for specified content; key locations and all feature exclusions need account-specific verification.", "evidenceIds": [ "claude:cl-cmek" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Enterprise IP CIDR allowlisting is enabled through support; externally shared artifacts can remain outside it. Private Link/VPN-only service endpoints were not established.", "evidenceIds": [ "claude:cl-ip" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "supported", "answer": "DPA Schedule 2 H specifies logical separation of customer data and network segmentation; no independent isolation test was performed.", "evidenceIds": [ "claude:cl-dpa" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-dpa", "claude:cl-cmek", "claude:cl-ip" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared SaaS documents encryption and logical tenant separation; dedicated hardware is outside the shared-plan finding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise multi-tenant SaaS encryption and logical isolation; dedicated hardware not claimed for shared plans", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "AES256 at rest; TLS 1.2/1.3 in transit. Algorithms are documented claims, not independent cryptographic audit.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "unknown", "answer": "Can the customer manage or hold the keys? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.", "evidenceIds": [] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "unknown", "answer": "Is private connectivity or IP restriction available? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.", "evidenceIds": [] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "partial", "answer": "The security overview describes a logically segregated tenant with row-level security, and the public security page confirms strict tenant separation. These are the scoped shared-SaaS controls. A separate dedicated deployment is advertised from1000users; no exclusive hardware promise is inferred for Business.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:security-rev2" ] } ], "limitations": [ "customer_managed_keys: Can the customer manage or hold the keys? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.", "private_networking: Is private connectivity or IP restriction available? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.", "tenant_isolation: The security overview describes a logically segregated tenant with row-level security, and the public security page confirms strict tenant separation. These are the scoped shared-SaaS controls. A separate dedicated deployment is advertised from1000users; no exclusive hardware promise is inferred for Business." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Personnel confidentiality and controlled safety review are documented; a qualified professional-secrecy contract or add-on remains unverified.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Is it a dedicated offering or add-on, and on which plan? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Commercial Terms E and DPA B.7/Schedule2 constrain authorized personnel and subprocessor processing; Covered Model retained data can be accessed by approved safety reviewers through a logged controlled path. A complete subprocessor plain-text access matrix and §203/Art.321-specific restriction were not verified.", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-covered-review" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] } ], "limitations": [ "General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.", "No legal compliance verdict; unknown does not mean the offering is unavailable." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-covered-review" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise advertises §203 supplementary secrecy documentation; the signed agreement and downstream flow-down clauses remain inaccessible in this pass.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked2026-10-21", "plan": "Quoted Enterprise from20users; separate §203 supplementary agreement, contract-dependent", "addOns": [ "Enterprise professional-secrecy addendum; fee and executed terms unknown" ], "deploymentMode": "multi-tenant-saas", "region": "Germany/EU platform; model route and deployment exceptions apply", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "partial", "answer": "June19 announcement and September21 security overview offer a separate §203 agreement for professional secrecy holders. Full template/signed staff obligations and SwissArt321 wording were not retrieved.", "evidenceIds": [ "nuwacom:nuwacom:secrecy-announcement", "nuwacom:nuwacom:overview-rev2" ] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Does the undertaking extend to its sub-processors, and is that documented? Unknown. subprocessor_coverage:Actual §203 addendum and downstream undertaking texts were not retrieved from client-rendered Trust Center. Staff clause details,SwissArt321 coverage and agreement-specific access restrictions remain unknown. Ordinary DPA confidentiality is not treated as proof of professional-secrecy flow-down.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "partial", "answer": "Current pricing places §203/confidentiality compliance in quoted Enterprise,starting20 users. Agreement is separately described; no standalone add-on fee is published.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:secrecy-announcement" ] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "The security overview limits vendor support access to customer-requested, logged support. Optional Enterprise Privacy Mode is documented as open beta. These ordinary operating controls do not establish the separate secrecy agreement's plaintext restrictions or downstream model-provider obligations.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:pii-rev2" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "partial", "answer": "Public dated §203 announcement and overview link the agreement through TrustCenter. Actual agreement text,provider undertakings and Swiss professional-body guidance were not retrieved.", "evidenceIds": [ "nuwacom:nuwacom:secrecy-announcement", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:trust" ] } ], "limitations": [ "secrecy_undertaking: June19 announcement and September21 security overview offer a separate §203 agreement for professional secrecy holders. Full template/signed staff obligations and SwissArt321 wording were not retrieved.", "subprocessor_coverage: Does the undertaking extend to its sub-processors, and is that documented? Unknown. subprocessor_coverage:Actual §203 addendum and downstream undertaking texts were not retrieved from client-rendered Trust Center. Staff clause details,SwissArt321 coverage and agreement-specific access restrictions remain unknown. Ordinary DPA confidentiality is not treated as proof of professional-secrecy flow-down.", "secrecy_offering: Current pricing places §203/confidentiality compliance in quoted Enterprise,starting20 users. Agreement is separately described; no standalone add-on fee is published.", "content_access: The security overview limits vendor support access to customer-requested, logged support. Optional Enterprise Privacy Mode is documented as open beta. These ordinary operating controls do not establish the separate secrecy agreement's plaintext restrictions or downstream model-provider obligations.", "secrecy_documentation: Public dated §203 announcement and overview link the agreement through TrustCenter. Actual agreement text,provider undertakings and Swiss professional-body guidance were not retrieved." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:secrecy-announcement", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:pii-rev2", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:trust", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team bundles usage while current Enterprise separates seat access from all token usage.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Team uses Standard/Premium seats with included limits; usage-based Enterprise uses access seats plus separate API-rate token consumption. Legacy Enterprise has different billing.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "Retrieved 2026-10-21: Team Standard USD 20/month annual or USD 25 monthly; Premium USD 100 annual or USD 125 monthly. Enterprise USD 20/seat/month billed annually, before usage/tax.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Team Premium advertises five times Standard usage; exact reproducible message/token quotas were not established. Current Enterprise includes no token usage.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Enterprise model usage costs extra; applicable US-only inference adds 10%. Third-party services/credits and optional-service charges are not fully priced.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-us-only" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "Enterprise bills all usage at current API rates; Sonnet 5.5 list rate is USD 2/M input and USD 10/M output. Team/legacy overage and each tool surcharge were not exhaustively priced.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise", "claude:cl-us-only", "claude:cl-api-prices" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Annual Business list prices are EUR25/49/99 per seat, with relative usage and quoted Enterprise/extras.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Per named user per month by Standard, Premium or Power seat type within Business or Enterprise; optional central AI budget.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:plans-20261026" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "As of 2026-10-21: Business Standard EUR25, Premium EUR49, Power EUR99 per user/month billed annually, excluding VAT under terms. Enterprise quote-only from 20 users. Monthly option advertises16% annual discount; exact monthly tariffs were not verified.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:terms" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Standard1x, Premium2x, Power5x relative monthly AI usage; same features within a plan. Business modules are included; absolute usage allowance is unpublished.", "evidenceIds": [ "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:plans-20261026" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Enterprise adds automated knowledge sync, Privacy Mode, custom integrations, onboarding and SLA. Additional AI Usage can be purchased separately in annual packages listed by Plans from EUR1500 through EUR48000 or individual arrangements; package allowance conversion and contractual entitlement remain unknown. Privacy Mode introductory access requires Enterprise customer-success enablement.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:plans-20261026", "nuwacom:nuwacom:pii-20261026" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "No automatic additional spend is incurred without approved purchases. Chat falls back to the configured Auto Mode Instant model when included use is exhausted; workflows/external chatbots/API pause at budget. Additional AI Usage package prices do not disclose per-token conversion, so a workload tariff is not verified.", "evidenceIds": [ "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:plans-20261026", "nuwacom:nuwacom:rules-20261026" ] } ], "limitations": [ "list_prices: As of 2026-10-21: Business Standard EUR25, Premium EUR49, Power EUR99 per user/month billed annually, excluding VAT under terms. Enterprise quote-only from 20 users. Monthly option advertises16% annual discount; exact monthly tariffs were not verified.", "included_usage: Standard1x, Premium2x, Power5x relative monthly AI usage; same features within a plan. Business modules are included; absolute usage allowance is unpublished.", "add_ons: Enterprise adds automated knowledge sync, Privacy Mode, custom integrations, onboarding and SLA. Additional AI Usage can be purchased separately in annual packages listed by Plans from EUR1500 through EUR48000 or individual arrangements; package allowance conversion and contractual entitlement remain unknown. Privacy Mode introductory access requires Enterprise customer-success enablement.", "overage: No automatic additional spend is incurred without approved purchases. Chat falls back to the configured Auto Mode Instant model when included use is exhausted; workflows/external chatbots/API pause at budget. Additional AI Usage package prices do not disclose per-token conversion, so a workload tariff is not verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:plans-20261026", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:pii-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:model-web", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise list-cost scenarios separate the USD 240 annual access seat floor from modeled Sonnet usage and unpriced services.", "availability": "generally-available", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Current usage-based Enterprise; standard global inference; admin-configured Sonnet 5.5 low-effort chat scenario", "addOns": [ "All token usage at API list rates", "Third-party services and implementation unpriced" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "From USD 57,504.00 / EUR 51,274.19 / CHF 47,361.97 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 48,000.00 access seats + USD 9,504.00 modeled tokens. The seat-only floor is USD 48,000.00 / EUR 42,799.82 / CHF 39,534.20. This is modeled list cost, not observed usage or a quote.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "From USD 287,520.00 / EUR 256,370.93 / CHF 236,809.83 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 240,000.00 access seats + USD 47,520.00 modeled tokens. The seat-only floor is USD 240,000.00 / EUR 213,999.11 / CHF 197,670.98. This is modeled list cost, not observed usage or a quote.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "From USD 1,437,600.00 / EUR 1,281,854.66 / CHF 1,184,049.15 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 1,200,000.00 access seats + USD 237,600.00 modeled tokens. The seat-only floor is USD 1,200,000.00 / EUR 1,069,995.54 / CHF 988,354.88. This is modeled list cost, not observed usage or a quote.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "supported", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21: 12 months, 60% light 100/30% regular 400/10% power 1500 messages monthly = 330/user/month; 3000 input+600 billable output tokens/message incl retrieval/thinking. At Sonnet 5.5 USD 2/M input+USD 10/M output, 11.88M input+2.376M output/year costs USD 47.52/user; access USD 240 => modeled USD 287.52/user/year. Sonnet low effort is the scenario choice, with an admin-configurable default, based on the consumption guide; not a universal fixed default.", "evidenceIds": [ "claude:cl-consumption", "claude:cl-api-prices", "claude:cl-enterprise" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "Unpriced: implementation, onboarding/support add-ons, third-party subscriptions and workflow-specific extra tool/context/repeated-step tokens. Scenario excludes US-only 1.1x premium, tax, discounts, cache/batch benefits and agent workloads beyond the fixed token allowance; these require separate pricing. EUR=USD/1.1215; CHF=EUR*0.9237, ECB 2026-10-20.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-us-only", "claude:cl-api-prices", "claude:fx-20261020" ] } ], "limitations": [ "All figures exclude VAT and invented discounts. Team is capped at 150 seats and is not extrapolated to these sizes. Annual Enterprise access commitment is separate from consumption." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020", "claude:cl-us-only" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared v1.4 costs use Business Standard seat floors plus unknown workload/Enterprise components at each requested size.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [ "No automatic Premium/Power allocation; optional features and extra AI budget unpriced" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 200 users: from EUR60000.00 / CHF55422.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:rules-rev2", "nuwacom:nuwacom:ecb-fx" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 1000 users: from EUR300000.00 / CHF277110.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:rules-rev2", "nuwacom:nuwacom:ecb-fx" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 5000 users: from EUR1500000.00 / CHF1385550.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:rules-rev2", "nuwacom:nuwacom:ecb-fx" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Business Standard base is EUR25/user/month annual.1x/2x/5x seat allowances and extra company budget respond to workload,model/tool mix. Absolute allowance and extra-budget rate are not public; no vendor-usage proxy or arbitrary Premium/Power seat allocation is applied.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Workload fit,purchased AI budget,needed seat upgrades,Enterprise terms,sync/PII/custom deployment,volume rates and services are unknown. The Business seat floor is not an Enterprise quote.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:enterprise" ] } ], "limitations": [ "cost_200: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 200 users: from EUR60000.00 / CHF55422.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "cost_1000: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 1000 users: from EUR300000.00 / CHF277110.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "cost_5000: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 5000 users: from EUR1500000.00 / CHF1385550.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "variable_share: Business Standard base is EUR25/user/month annual.1x/2x/5x seat allowances and extra company budget respond to workload,model/tool mix. Absolute allowance and extra-budget rate are not public; no vendor-usage proxy or arbitrary Premium/Power seat allocation is applied." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:rules-rev2", "nuwacom:nuwacom:ecb-fx", "nuwacom:nuwacom:enterprise", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial self-service purchase is documented; free consumer access is not a scoped Enterprise trial.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "Claude Free is a separate consumer plan; no free Team/Enterprise organization entitlement was established.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unknown", "answer": "Is a self-serve business trial available? Unverified after checking pricing and Enterprise acquisition guides; no self-serve business trial duration, card rule or trial identity/compliance/connector inclusion confirmed.", "evidenceIds": [] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Do trials include SSO, connectors and admin features? Unverified after checking pricing and Enterprise acquisition guides; no self-serve business trial duration, card rule or trial identity/compliance/connector inclusion confirmed.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "supported", "answer": "Team can be bought self-serve. Enterprise self-serve starts at 20 seats; sales-assisted Enterprise starts at 50. No purchase or sales contact was performed.", "evidenceIds": [ "claude:cl-enterprise" ] } ], "limitations": [ "Unverified parts: self_serve_trial, trial_scope.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Seven-day self-serve Business trial exists; Enterprise-only evaluation remains gated.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "EUR0 trial is limited to seven days; permanent business free access was not established.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "supported", "answer": "Seven days, no credit card, all Business features and basic AI usage.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "The public7-day trial includes Business features. Enterprise automated sync, Privacy Mode, SSO/API integration and custom deployment are not established trial entitlements. The Notetaker FAQ still names a legacy Team plan; a binding current Business meeting quota was not established.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:notetaker-rev2" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Base Business signup/trial is self-serve; Enterprise/custom terms and Privacy Mode activation require an expert/CSM. No contact was made.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:pii-rev2" ] } ], "limitations": [ "free_tier: EUR0 trial is limited to seven days; permanent business free access was not established.", "trial_scope: The public7-day trial includes Business features. Enterprise automated sync, Privacy Mode, SSO/API integration and custom deployment are not established trial entitlements. The Notetaker FAQ still names a legacy Team plan; a binding current Business meeting quota was not established.", "sales_gate: Base Business signup/trial is self-serve; Enterprise/custom terms and Privacy Mode activation require an expert/CSM. No contact was made." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:notetaker-rev2", "nuwacom:nuwacom:pii-rev2", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Seat prices are public, with plan caps, annual Enterprise commitment and variable usage.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "Team: 2-150 seats. Current Enterprise self-serve: 20-seat minimum; sales-assisted: 50.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Team lists monthly and annual billing; Enterprise access seats are annual. Consumption is additional under the purchase route.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "partial", "answer": "General Terms I.2 permit customer termination with notice and vendor convenience termination with30-day notice; annual seat refunds, reductions and renewal cancellation depend on plan/order and were not verified.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Enterprise self-serve bills USD by credit/ACH; sales-assisted supports multicurrency/invoicing. Irish contracting is stated for Swiss/EEA customers, but a CHF/EUR invoice tariff was not verified.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-terms" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "partial", "answer": "Partially specified: public seat/API rates and minimums, but actual consumption, third-party services, Enterprise optional charges and local invoice terms require more detail.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise", "claude:cl-terms", "claude:cl-api-prices" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Monthly/annual contracts renew automatically; Enterprise starts at 20 users and contracting entity depends on customer.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "Enterprise starts at 20 users; Business minimum seat/spend was not verified.1000/2000/4000-user thresholds refer to deployment.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:security-rev2" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Monthly or annual, renewing for the same period;16% annual discount advertised.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:pricing-rev2" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "partial", "answer": "Monthly: at least 7 days before period end. Annual: at least 3 months before term end. Seat-reduction timing was not fully specified.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "EUR public prices and electronic invoices due within 14 days. German Enterprise customers contract the GmbH, others the Luxembourg Sàrl. CHF invoicing was not established.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "partial", "answer": "Partial: seat prices and limit behavior are public; absolute included allowances, extra AI budget and Enterprise/deployment rates are not.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2" ] } ], "limitations": [ "minimum_commitment: Enterprise starts at 20 users; Business minimum seat/spend was not verified.1000/2000/4000-user thresholds refer to deployment.", "cancellation: Monthly: at least 7 days before period end. Annual: at least 3 months before term end. Seat-reduction timing was not fully specified.", "local_invoicing: EUR public prices and electronic invoices due within 14 days. German Enterprise customers contract the GmbH, others the Luxembourg Sàrl. CHF invoicing was not established.", "transparency_class: Partial: seat prices and limit behavior are public; absolute included allowances, extra AI budget and Enterprise/deployment rates are not." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial service rights are public; a complete component-source licence inventory was not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Commercial Terms grant service use and allocate customer input/output rights; this does not establish an OSI licence for the hosted platform, clients or connector code.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "unknown", "answer": "Do licence terms restrict branding or user counts? Unverified after checking Commercial Terms and public Claude Code issue repository; component revisions, client/server/connector source licences, branding restrictions and separate enterprise-edition source status not verified.", "evidenceIds": [] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unverified after checking Commercial Terms and public Claude Code issue repository; component revisions, client/server/connector source licences, branding restrictions and separate enterprise-edition source status not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: branding_restrictions, enterprise_features_closed.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Platform is proprietary SaaS or rented self-managed software.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Terms reserve platform/software/documentation IP, prohibit reverse engineering and disclaim source-code delivery. Self-Managed Hosting supplies confidential deployment files under commercial rights; no component source-licence matrix is published.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "supported", "answer": "Customers cannot remove proprietary notices/brands or resell/sublicense without permission; named authorized-user subscriptions apply.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "partial", "answer": "Business and Enterprise are commercial plans; self-managed platform rights are rented. A separate open-core edition was not established.", "evidenceIds": [ "nuwacom:nuwacom:plans", "nuwacom:nuwacom:enterprise" ] } ], "limitations": [ "licence_type: Terms reserve platform/software/documentation IP, prohibit reverse engineering and disclaim source-code delivery. Self-Managed Hosting supplies confidential deployment files under commercial rights; no component source-licence matrix is published.", "enterprise_features_closed: Business and Enterprise are commercial plans; self-managed platform rights are rented. A separate open-core edition was not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise", "nuwacom:nuwacom:plans" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team/Enterprise exports provide conversations but do not prove portable assistants and knowledge.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Team/Enterprise Primary Owners export organization conversation/user data, excluding deleted items. Members can export their own chats if enabled; uploaded-file contents are excluded.", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-export-user-20261026" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "Can assistants and prompts be exported in a reusable format? Unverified after checking organization/member export and Compliance API docs; no export fixture, reusable assistant/prompts or complete knowledge-base/source-file package verified. Search on 2026-10-26: https://support.claude.com/en/articles/13346720-export-your-organization-s-data, https://support.claude.com/en/articles/9450526-export-your-claude-data, https://support.claude.com/en/articles/13015708-access-the-compliance-api. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "The organization export guide covers conversation/user data and excludes generated Office/PDF files; members’ personal exports exclude uploaded-file contents. A complete reusable project/knowledge-source archive was not established and no export fixture was run.", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-export-user-20261026" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Documented exports and Compliance API support structured access; the complete archive schema/file manifest was not downloaded or inspected.", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-compliance-20261026" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "supported", "answer": "DPA H requires a return request within 30 days after expiry/termination, with deletion obligations and legal/dispute/harmful-use exceptions.", "evidenceIds": [ "claude:cl-dpa-20261026" ] } ], "limitations": [ "chat_export: Team/Enterprise Primary Owners export organization conversation/user data, excluding deleted items. Members can export their own chats if enabled; uploaded-file contents are excluded.", "assistant_export: Can assistants and prompts be exported in a reusable format? Unverified after checking organization/member export and Compliance API docs; no export fixture, reusable assistant/prompts or complete knowledge-base/source-file package verified. Search on 2026-10-26: https://support.claude.com/en/articles/13346720-export-your-organization-s-data, https://support.claude.com/en/articles/9450526-export-your-claude-data, https://support.claude.com/en/articles/13015708-access-the-compliance-api. No additional scoped evidence established this answer.", "knowledge_export: The organization export guide covers conversation/user data and excludes generated Office/PDF files; members’ personal exports exclude uploaded-file contents. A complete reusable project/knowledge-source archive was not established and no export fixture was run.", "export_format: Documented exports and Compliance API support structured access; the complete archive schema/file manifest was not downloaded or inspected." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-export-user-20261026", "claude:cl-compliance-20261026", "claude:cl-dpa-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native workflow and Skill exports and original uploaded-file downloads are documented; complete administrator workspace export remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise native exports; Agents/Skills APIs announced for all workspaces; Assets API eligibility unverified", "addOns": [ "API enablement, key and space permissions for programmatic exports; eligible tier and fee unknown" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "unknown", "answer": "Can admins export all chats? Unknown. No administrator export-all-chats endpoint or independent exit fixture was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "partial", "answer": "Workflow JSON can be exported/imported and Skills exported as .md, .zip or .skill. The September 16 announcement makes Agents/Skills APIs available in all workspaces. A complete portable assistant package including credentials and knowledge was not verified.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:agent-api-20261026" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "Knowledge permits selecting and downloading uploaded files. Synchronized sources retain extracted content rather than original files. No complete index/ACL export bundle or eligible-tier Assets API export entitlement was established.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Native workflow JSON, Skill .md/.zip/.skill, DOCX/PDF/PPTX/XLSX/CSV outputs and aggregated analytics CSV are documented. These do not establish one complete administrator workspace archive.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "supported", "answer": "DPA requires export/backup before contract end and gives no access afterward; its30-day deletion period is not an export window. Trial data may be deleted at end.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:terms" ] } ], "limitations": [ "chat_export: Can admins export all chats? Unknown. No administrator export-all-chats endpoint or independent exit fixture was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.", "assistant_export: Workflow JSON can be exported/imported and Skills exported as .md, .zip or .skill. The September 16 announcement makes Agents/Skills APIs available in all workspaces. A complete portable assistant package including credentials and knowledge was not verified.", "knowledge_export: Knowledge permits selecting and downloading uploaded files. Synchronized sources retain extracted content rather than original files. No complete index/ACL export bundle or eligible-tier Assets API export entitlement was established.", "export_format: Native workflow JSON, Skill .md/.zip/.skill, DOCX/PDF/PPTX/XLSX/CSV outputs and aggregated analytics CSV are documented. These do not establish one complete administrator workspace archive." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:agent-api-20261026", "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:api-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:analytics-20261026", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:changes-20261026" ] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public support/status channels exist; local-language commitments and contractual SLA remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Help Center support is available; Enterprise self-serve and sales-assisted support/CSM arrangements differ. Exact response times/hours were not established.", "evidenceIds": [ "claude:cl-enterprise-20261026" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "Anthropic’s November 2025 company announcement identifies an existing Zurich office and planned Munich expansion. Current staffing, Swiss contracting terms and local-language support guarantees were not established.", "evidenceIds": [ "claude:claude:regional-presence-20261026" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Is there an uptime SLA with credits? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "supported", "answer": "status.claude.com publishes component health and incident history; it is not a contractual reliability score.", "evidenceIds": [ "claude:cl-status-20261026" ] } ], "limitations": [ "support_channels: Help Center support is available; Enterprise self-serve and sales-assisted support/CSM arrangements differ. Exact response times/hours were not established.", "support_languages: Is support available in German, French or Italian? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.", "regional_presence: Anthropic’s November 2025 company announcement identifies an existing Zurich office and planned Munich expansion. Current staffing, Swiss contracting terms and local-language support guarantees were not established.", "uptime_sla: Is there an uptime SLA with credits? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise-20261026", "claude:cl-status-20261026", "claude:claude:regional-presence-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise 99.9% SLA has defined service-day credits; public status history is available.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business general support; hosted Enterprise support/SLA under Enterprise terms; Self-Managed excluded", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "General email support on business days. Enterprise email/service desk M–F09–18 CET/CEST excluding Luxembourg/German holidays; critical2 h, high8 h, low16 h first response in business hours.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unknown. Contracted DE/FR/IT support delivery languages were not specified.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "supported", "answer": "nuwacom GmbH in Koblenz, Germany and nuwacom Sàrl in Luxembourg. A Swiss entity was not established.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:imprint" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "supported", "answer": "Hosted Enterprise terms set99.9% monthly uptime, with3service-day credits below99.9%,7below99%,15below95%, capped15days/month. Maintenance and third-party AI are excluded; Self-Managed has no hosted SLA. The generic Measures99.99% statement is excluded from this contractual SLA finding.", "evidenceIds": [ "nuwacom:nuwacom:enterprise" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "supported", "answer": "Public history separates standard/Germany applications, login, AI, API, integrations, files and workflows. October 15 incident records slow Germany responses.", "evidenceIds": [ "nuwacom:nuwacom:status" ] } ], "limitations": [ "support_languages: Is support available in German, French or Italian? Unknown. Contracted DE/FR/IT support delivery languages were not specified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise", "nuwacom:nuwacom:imprint", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:status", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Academy tutorials and use-case material are public; commercial service entitlements need clarification.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Claude Academy provides written/video training for chat, Cowork, Office, connectors and skills; German/French/Italian delivery was not established.", "evidenceIds": [ "claude:cl-academy" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "partial", "answer": "Academy has workflow/tutorial examples and Office use cases; the library was not exhaustively mapped to organizational roles.", "evidenceIds": [ "claude:cl-academy" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Which services cost extra? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: onboarding_service, adoption_programme, service_cost.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-academy" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise includes success/onboarding; public training and champion guidance are available.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business self-service guidance; Enterprise onboarding/consultancy only under its contract", "addOns": [ "Enterprise consultancy or development services by work order" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "supported", "answer": "Enterprise advertises a dedicated success team and custom onboarding; Business is self-serve.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "German webinar recordings cover Skills, MCP, Apps, AI Act and knowledge. Included live-training volume and languages were not defined.", "evidenceIds": [ "nuwacom:nuwacom:webinars" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Standard/custom shared prompts, categorized agents and workflow task examples; rollout guides recommend seeding role-based examples.", "evidenceIds": [ "nuwacom:nuwacom:prompts-20261026", "nuwacom:nuwacom:agents-20261026", "nuwacom:nuwacom:playbook-20261026" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "partial", "answer": "Rollout guides recommend an AI owner, department champions, train-the-trainer, pilots, community events and success measurement. Delivery as an included managed programme was not established.", "evidenceIds": [ "nuwacom:nuwacom:rollout-20261026", "nuwacom:nuwacom:playbook-20261026" ] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Enterprise consulting/technical services are separately ordered under Enterprise terms; public rates were not verified.", "evidenceIds": [ "nuwacom:nuwacom:enterprise-20261026" ] } ], "limitations": [ "user_training: German webinar recordings cover Skills, MCP, Apps, AI Act and knowledge. Included live-training volume and languages were not defined.", "adoption_programme: Rollout guides recommend an AI owner, department champions, train-the-trainer, pilots, community events and success measurement. Delivery as an included managed programme was not established.", "service_cost: Enterprise consulting/technical services are separately ordered under Enterprise terms; public rates were not verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:webinars", "nuwacom:nuwacom:prompts-20261026", "nuwacom:nuwacom:agents-20261026", "nuwacom:nuwacom:playbook-20261026", "nuwacom:nuwacom:rollout-20261026", "nuwacom:nuwacom:enterprise-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] } ], "sources": [ { "id": "claude:claude:fable-plan-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15424964-claude-fable-models-on-your-plan", "title": "Claude Fable models on your plan", "locator": "How Fable models work on each plan and model-picker access; HTTP 200, body SHA256 c7e39ae19952ae2186de8c95a8034bd16a43b7da9e5b6750eca0b7c30614456a", "sourceDate": "2026-09-02", "retrievedAt": "2026-10-26", "finding": "Fable 5/5.1 are available on paid plans. Team/legacy Enterprise Premium include a capped share of weekly usage; Standard uses paid usage credits. Current usage-based Enterprise bills at API rates. Organization model access can restrict availability." }, { "id": "claude:claude:transparent-fallback-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15363606-why-claude-switched-models-in-your-conversation-with-fable-5-or-fable-5-1", "title": "Claude Fable automatic model switching", "locator": "What happens after a fallback, settings and where switching applies; HTTP 200, body SHA256 98a2769ab04b54a170b3034afde3b042c016f76ccd332e98c4065288a60ea846", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Hosted Fable safety fallbacks rerun requests on an Opus model with a visible switch notice and response model label. Users can disable automatic switching. This is a safety fallback, not general task-based multi-provider routing." }, { "id": "claude:cl-model-menu-r2-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8664678-change-the-model-effort-and-thinking-settings", "title": "Change the model, effort, and thinking settings", "locator": "Chat selector; supported effort models; Enterprise restrictions; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 74026587f919fac61d5fc3f4747ea1c889b2d3b2b6b2ee895dfbcc2dfae25cae on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The chat-selector guide names model families and effort controls but does not provide a complete Team seat-tier or per-product entitlement matrix." }, { "id": "claude:cl-context-plans-r2-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8606394-how-large-is-the-context-window-on-paid-claude-plans", "title": "Context windows on paid Claude plans", "locator": "Paid-plan scope; separate Chat and Cowork tables; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6f8fa356708c3a887106e33876dea65b71a3a9dae2ec09600ef035e14cb448e4 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The paid-plan guide distinguishes Chat and Cowork context/model tables; it does not guarantee every model on each Team seat tier or Office add-in." }, { "id": "claude:cl-upload-r2-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "locator": "Chat attachments versus project Files; PDF handling; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 640974fd8725ee528375e7fca7fe66265f94a30fb0c82071022d3da529b437ed on 2026-10-26", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-26", "finding": "The attachment guide specifies500 MB chat uploads,30 MB project files, and separate PDF visual/text behavior; these are not universal tool-path limits." }, { "id": "claude:cl-pricing-20261026", "productId": "claude", "kind": "vendor-claimed", "url": "https://claude.com/pricing", "title": "Claude pricing", "locator": "Team/Enterprise cards; commercial comparison; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9dac8ef940d7d07738f28ea203879b59cd98dfefd0bef624a91b361049a23a9f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Team is listed for 2-150 seats with Standard/Premium pricing; current Enterprise lists USD 20/seat/month annual access plus usage and a 20-seat self-serve minimum." }, { "id": "claude:cl-model-control-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "title": "Manage model access for your organization", "locator": "Organization and custom-role ceilings; Haiku exception; coverage; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 449e547e02b145fe3878d3591a80eca230ddff996580d601b38f007b78aba179 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise controls model/effort access by organization and custom role, while Haiku cannot be disabled and coverage has named exceptions." }, { "id": "nuwacom:nuwacom:models", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/aimodels.md", "title": "AI Models", "locator": "Auto Mode, model tables, image and video defaults", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The model table identifies providers, text/image/video models and EU/global regions." }, { "id": "nuwacom:nuwacom:model-web", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/all-ai-models-in-nuwacom", "title": "Performance and usage of AI Models in nuwacom | nuwacom.com", "locator": "Model comparison table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The public model table lists hosted regions, capabilities and provider list-price indicators." }, { "id": "nuwacom:nuwacom:chat", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/product/chat.md", "title": "Chat", "locator": "Model selection, files, Enterprise Search, Source references and outputs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Chat supports model routing, file/context selection, dictation, citations, sharing and document tools." }, { "id": "nuwacom:nuwacom:changes", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/releasenotes.md", "title": "Release Notes", "locator": "October16/7 2026 and previous releases", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated release notes add per-user/group model access and design systems on October 16." }, { "id": "claude:cl-release", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12138966-release-notes", "title": "Claude release notes", "locator": "Model launches; memory; Office/connector changes; Cowork transition", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated notes distinguish current models, cloud/unified Cowork rollout, memory defaults and connector changes." }, { "id": "claude:cl-haiku-notice", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/17444146-claude-haiku-4-5-is-leaving-the-model-selector", "title": "Claude Haiku 4.5 is leaving the model selector", "locator": "October 15 notice; October 29 removal; Team/Enterprise exceptions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The dated consumer Haiku retirement excludes Team/Enterprise, so it does not prove removal from their model catalogue." }, { "id": "claude:cl-office", "productId": "claude", "kind": "vendor-claimed", "url": "https://claude.com/claude-for-microsoft-365", "title": "Claude for Microsoft 365", "locator": "App capabilities; GA/beta; cloud credentials; review controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Claude advertises native Excel/PowerPoint/Word add-ins, Outlook beta and optional Foundry/Bedrock/Gemini Enterprise Agent Platform credentials." }, { "id": "claude:cl-enterprise", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan", "title": "What is the Enterprise plan?", "locator": "Pricing; self-serve versus sales-assisted; legacy sections", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-21", "finding": "Current Enterprise has no included tokens, bills all usage at API rates and differs from legacy seat-based arrangements." }, { "id": "claude:cl-model-control-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "title": "Manage model access for your organization", "locator": "Enterprise eligibility; role ceilings; Haiku; fallback/coverage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise model and effort access uses organization ceilings/custom roles; Haiku cannot be disabled and product/version limits apply." }, { "id": "claude:cl-default-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15330088-set-a-default-model-for-your-organization", "title": "Set a default model for your organization", "locator": "Ordinary defaults; Always start beta; projects and product fallback", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise defaults are distinct from the beta forced-start switch, which preserves existing chat-project choices and permits in-chat changes." }, { "id": "nuwacom:nuwacom:changes-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/releasenotes.md", "title": "Release Notes", "locator": "October16/7 2026 and previous releases; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f8f028d62aa482bb5113c42f219c4904802f35228aaad805bdeff7453dbaaf69 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Dated release notes add per-user/group model access and design systems on October 16." }, { "id": "nuwacom:nuwacom:settings-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/workspacesettings.md", "title": "Workspace settings", "locator": "Models, API Keys, Permissions, Connectors and AI Guardrails; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 405bee8d1964a0a505a1732391db4ad97ecbf52ac10a07cea2c009ba50f31241 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admin settings govern models, permissions, connector sharing, keys, usage, analytics and Privacy Mode." }, { "id": "nuwacom:nuwacom:overview-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/overviewdatasecurity.md", "title": "Overview Data Security", "locator": "Sections 1–12; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 7029b43e958933d57ffdd540b2a3ca8c4bcd01f08cd6a8531c11a605ed26b045 on 2026-10-26", "sourceDate": "2026-09-21", "retrievedAt": "2026-10-26", "finding": "Security overview describes tenant isolation, EU-only configuration, no training and data-specific retention." }, { "id": "nuwacom:nuwacom:models-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/aimodels.md", "title": "AI Models", "locator": "Auto Mode, model tables, image and video defaults; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8348b4d2f90cd6f42ba6791de9f5521917f4dc5195f68153f9ec570f18bc04d3 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The model table identifies providers, text/image/video models and EU/global regions." }, { "id": "nuwacom:nuwacom:account-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/account.md", "title": "Account", "locator": "Preferences, Memories, Orchestrator and Voices; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 dfc18c122e2ad169ae01163d0568fe65ca5b909a645424bc00557a488c6e3950 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Account preferences list German/English/French UI and private opt-in chat memory controls." }, { "id": "nuwacom:nuwacom:usage-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/ai-usage.md", "title": "AI Usage", "locator": "Seat types, Additional AI Usage and usage limits; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 428303677ead94cb2ddc529da317910ffa11bdb63d540a03b716915183997f68 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Standard/Premium/Power provide 1x/2x/5x relative usage plus optional centrally allocated usage." }, { "id": "nuwacom:nuwacom:rules-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/usage-rules.md", "title": "Usage Rules", "locator": "Included usage and limit behavior; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 eee127131ed311135910bacc727ef9102ff3155d82ab64dac0f11f1ab08ac0e3 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "At usage limits interactive chats fall back to Instant while workflows, API and chatbots pause without automatic charges." }, { "id": "nuwacom:nuwacom:docs-full-recheck-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/llms-full.txt", "title": "nuwacom complete public documentation", "locator": "Document headings and Source URLs; public bulk Markdown; retrieved HTTP200; SHA256 8bc6fd239ea8cb6bee5693ca53d17aba1348270a0a2977b4bdeb65e3569415be; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6af793cb8c205bbfc5ba3ad0d5fbe82607e35635d29132e4ad41c3c9af779caf on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The vendor publishes a retrievable bulk Markdown copy of its product, admin and developer documentation; individual canonical Markdown pages were also re-read with HTTP200 responses." }, { "id": "claude:cl-rag", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11473015-retrieval-augmented-generation-rag-for-projects", "title": "Retrieval augmented generation for projects", "locator": "Activation; search tool; context indicator", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Paid projects automatically switch to retrieval when knowledge approaches context limits and show a RAG indicator." }, { "id": "claude:cl-upload-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "locator": "Chat attachments versus project Files; PDF handling", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-21", "finding": "The attachment guide specifies500 MB chat uploads,30 MB project files, and separate PDF visual/text behavior; these are not universal tool-path limits." }, { "id": "claude:cl-code-files-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude", "title": "Create and edit files with Claude", "locator": "Availability; computing/file-tool limits; file output; network sections", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Chat code/file tools create Office/PDF output and document a30 MB upload/download path; the same page has inconsistent Team egress defaults." }, { "id": "nuwacom:nuwacom:chat-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/product/chat.md", "title": "Chat", "locator": "Model selection, files, Enterprise Search, Source references and outputs; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d1138f9daa51ff9fc61b0b5561d6ccd72efbfec31acf4b0bc8e77eed01d53380 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Chat supports model routing, file/context selection, dictation, citations, sharing and document tools." }, { "id": "nuwacom:nuwacom:documents-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/documents.md", "title": "Documents", "locator": "Templates, Edit document and Export; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 49a503c132b5c55c0ec550578ac78b7132720134d4ca507687cd451fb8d8a65a on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "A document editor uses templates and exports DOCX/PDF; template uploads are capped50MB." }, { "id": "nuwacom:nuwacom:slides-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/slides.md", "title": "Slides", "locator": "Templates, editing and export; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 7b992117140c0ee636c7cd7e519d60dd95aef819059b7dde2104a3dac646348a on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Presentation editor uses corporate design references and exports PPTX/PDF, with documented layout deviations." }, { "id": "nuwacom:nuwacom:analysis-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/data-analysis.md", "title": "Data Analysis", "locator": "Overview, Python explanation and outputs; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 44fd2389a3b19521ed4b82b2dfc9d195a8a6a2c8b12d3ef8ecdecfdec9c20f65 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "An integrated Python interpreter analyzes Excel/CSV/Sheets and generates charts and downloadable outputs." }, { "id": "nuwacom:nuwacom:knowledge-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/knowledge.md", "title": "Knowledge", "locator": "Sharing, Sync external connectors FAQ, formats and file operations; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 136d0a20646ab0edf189d7b4a97af31fbf24c828b09d9930ad0493c924600a72 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Persistent folders can sync extracted content; source permissions are explicitly not transferred to knowledge folders." }, { "id": "nuwacom:nuwacom:pricing-20261026", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/pricing", "title": "AI for your team. Transparently priced. | nuwacom.com", "locator": "Business/Enterprise features and annual seat prices; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 992ac84ee649d106b90fad9edfed769aa26077296894aee56a2a875cf7a73bf4 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Business lists EUR25/49/99 annual seat prices; Enterprise20+ adds automated source sync, Privacy Mode, custom integrations, §203 compliance and SLA. No SSO/API tier entitlement is stated here." }, { "id": "claude:cl-upload", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "locator": "Formats; chat/project limits; visual PDF processing", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-21", "finding": "The page distinguishes 500 MB chat uploads, 30 MB project files and PDF visual processing up to 100 pages." }, { "id": "claude:cl-projects", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9517075-what-are-projects", "title": "What are projects?", "locator": "Knowledge; instructions; Team/Enterprise collaboration", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-21", "finding": "Projects persist selected knowledge/instructions and provide organization sharing with view/edit permissions." }, { "id": "claude:cl-groups", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13799932-manage-groups-and-group-spend-limits-on-enterprise-plans", "title": "Manage groups and group spend limits on Enterprise plans", "locator": "Group sharing; SCIM; role controls; budgets", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise groups support roles and shared resources, per-user limits and optional shared monthly budgets in beta." }, { "id": "claude:claude:atlassian-enterprise-20261026", "productId": "claude", "kind": "documented", "url": "https://claude.com/blog/enterprise-managed-auth", "title": "Enterprise-managed authorization for MCP connectors", "locator": "August 24 GA update and Atlassian Rovo MCP description; HTTP 200, body SHA256 5d973cd85982883fc28f409f6919e829a1e3791223634ca167e12524c411284e", "sourceDate": "2026-08-24", "retrievedAt": "2026-10-26", "finding": "Claude Enterprise documents generally available organization-managed authorization through Okta for named MCP providers including Atlassian. Its Atlassian section names Jira, Confluence and Teamwork Graph." }, { "id": "claude:cl-mcp-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11175166-get-started-with-custom-connectors-using-remote-mcp", "title": "Get started with custom connectors using remote MCP", "locator": "Network route; owner publication; OAuth/request headers; local distinction; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 e6307ff6f907b387075c5f8db3a45fae8cf8ea9eb15fd576b44f3368e1c5ed43 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Remote MCP originates from Anthropic cloud, can use per-user OAuth or shared credentials, and differs from Desktop-local MCP." }, { "id": "claude:cl-release-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12138966-release-notes", "title": "Claude release notes", "locator": "Model launches; memory; Office/connector changes; Cowork transition; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 07f9dcfff3c0fc1f7a6060ad0b718558075286175f3b4e1b13c665d79cab3616 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Dated notes distinguish current models, cloud/unified Cowork rollout, memory defaults and connector changes." }, { "id": "claude:cl-enterprise-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan", "title": "What is the Enterprise plan?", "locator": "Pricing; self-serve versus sales-assisted; legacy sections; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 de2b461205d4426c558e88750f5be23f7d495804c407827fc5695ecd5e1a20ee on 2026-10-26", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-26", "finding": "Current Enterprise has no included tokens, bills all usage at API rates and differs from legacy seat-based arrangements." }, { "id": "claude:cl-m365-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12684923-microsoft-365-connector-security-guide", "title": "Microsoft 365 connector security guide", "locator": "On-demand proxy; delegated permissions; consent; write controls; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8965fd2ee1dbdd7b494b834a1cbae1cd4194bf096abd2d916244178108738d3f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The Anthropic-hosted Microsoft Graph proxy retrieves on demand without file-content caching and has separately enabled write tools and delegated permissions." }, { "id": "claude:cl-google-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10166901-use-google-workspace-connectors", "title": "Use Google Workspace connectors", "locator": "Sources; private project sync; live Docs/Sheets/Slides; authorization; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 b61eb14f3e2efb4ab2a9cc441eb6beb363b5514d3c55e6f9dc8cd2565d48d135 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Google connectors retrieve user-authorized data, sync referenced Google Docs and support live editing with separate app controls." }, { "id": "nuwacom:nuwacom:directory-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/connector-directory.md", "title": "Connector Directory", "locator": "Connector directory entries; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 bbfc04744fde970838420689ccd8b19a641cdcaa4da9238e0a544d319a29cff8 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Native connector directory lists Microsoft, Google, Atlassian, CRM, BI and HR actions." }, { "id": "nuwacom:nuwacom:connectors-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/connectors.md", "title": "Introduction to Connectors", "locator": "Overview, management and FAQ; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 df72b28814395c52cb00f4d83048ecd1991052d2bba51d25e22473c8e3460392 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admins manage native/MCP connectors; sharing an account grants recipients its available data." }, { "id": "nuwacom:nuwacom:mcp-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/connect-mcp-server.md", "title": "Connect an MCP Server", "locator": "Wizard, Authentication methods and OAuth modes; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 777ab4cff0de14efe6fda229586834769e6a825a176845be2bb88dfb3ab7f33f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Custom remote MCP supports StreamableHTTP/SSE, tool selection and OAuth/token/M2 M authentication." }, { "id": "claude:cl-m365", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12684923-microsoft-365-connector-security-guide", "title": "Microsoft 365 connector security guide", "locator": "On-demand proxy; delegated permissions; consent; write controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Anthropic-hosted Microsoft Graph proxy retrieves on demand without file-content caching and has separately enabled write tools and delegated permissions." }, { "id": "claude:cl-m365-user", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15183774-connect-to-microsoft-365", "title": "Connect to Microsoft 365", "locator": "Setup; supported content; site restrictions; permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Microsoft 365 connects SharePoint/OneDrive/Outlook/Teams, excludes Sites.Selected allowlisting and OneNote reads, and requires organizational consent." }, { "id": "claude:cl-google", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10166901-use-google-workspace-connectors", "title": "Use Google Workspace connectors", "locator": "Sources; private project sync; live Docs/Sheets/Slides; authorization", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Google connectors retrieve user-authorized data, sync referenced Google Docs and support live editing with separate app controls." }, { "id": "nuwacom:nuwacom:agent-config-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/agent-configuration.md", "title": "Agent Configuration", "locator": "Actions, Knowledge, Settings, Publish externally and Save/share; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c9aaa442627de5d16cc603cc7bfb613c1e1793df99d087f5cf2292027c8744bd on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Agents bind instructions, files/folders, connectors and skills, and can be privately or externally published." }, { "id": "nuwacom:nuwacom:connections-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/connections.md", "title": "Connections", "locator": "Who Can Use a Connection; Default Account in an Agent; Apps; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 85363bb53be84272eb7b54a76dd787ef26cae0e60a5ed96dd17f4c815677116c on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Personal OAuth enforces the owner rights, while shared/default accounts lend owner access to other users." }, { "id": "nuwacom:nuwacom:overview-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/overviewdatasecurity.md", "title": "Overview Data Security", "locator": "Sections 1–12; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 7029b43e958933d57ffdd540b2a3ca8c4bcd01f08cd6a8531c11a605ed26b045", "sourceDate": "2026-09-21", "retrievedAt": "2026-10-21", "finding": "Security overview describes tenant isolation, EU-only configuration, no training and data-specific retention." }, { "id": "nuwacom:nuwacom:plans-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/plans.md", "title": "Plans", "locator": "Plans and Seats; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 a29c7eb20e666c52a8f37f999667a47aff38bdb5d920810a4516708928c9f9b3", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Two plans have three seat types, with same feature scope within a plan and quoted Enterprise from 20 users." }, { "id": "nuwacom:nuwacom:knowledge-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/knowledge.md", "title": "Knowledge", "locator": "Sharing, Sync external connectors FAQ, formats and file operations; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 67347cb093589a2fb67b0cfd8f074df6eb2c8efee17155b26d7b8b1d82400087", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Persistent folders can sync extracted content; source permissions are explicitly not transferred to knowledge folders." }, { "id": "nuwacom:nuwacom:connectors-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/connectors.md", "title": "Introduction to Connectors", "locator": "Overview, management and FAQ; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 1e953066732c4619cb2edcb7cb8152e9cae5a86094de9c5e8b4d863326c5b45a", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins manage native/MCP connectors; sharing an account grants recipients its available data." }, { "id": "nuwacom:nuwacom:docs-full-recheck", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/llms-full.txt", "title": "nuwacom complete public documentation", "locator": "Document headings and Source URLs; public bulk Markdown; retrieved HTTP200; SHA256 8bc6fd239ea8cb6bee5693ca53d17aba1348270a0a2977b4bdeb65e3569415be", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor publishes a retrievable bulk Markdown copy of its product, admin and developer documentation; individual canonical Markdown pages were also re-read with HTTP200 responses." }, { "id": "nuwacom:nuwacom:pricing-rev2", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/pricing", "title": "AI for your team. Transparently priced. | nuwacom.com", "locator": "Business/Enterprise features and annual seat prices", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business lists EUR25/49/99 annual seat prices; Enterprise20+ adds automated source sync, Privacy Mode, custom integrations, §203 compliance and SLA. No SSO/API tier entitlement is stated here." }, { "id": "claude:cl-memory-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context", "title": "Chat search and memory", "locator": "Improved Settings>Memory versus legacy; owners; Cowork; exclusions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Improved memory has Team/Enterprise owner controls and cloud-Cowork sharing; legacy Team lacks org controls and legacy memory is chat-only." }, { "id": "nuwacom:nuwacom:policy-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/policy-hierarchy.md", "title": "Policy Hierarchy", "locator": "Order of Precedence and Conflict Resolution; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c884cb37e3d28b64d3ab25a8fbf3a5c0c3eb9edba127ab27471864fa58398ee2 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "System/agent instructions and tone take precedence over workspace guidelines; memory/context layers are described." }, { "id": "nuwacom:nuwacom:orchestrator-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/orchestrator.md", "title": "Orchestrator", "locator": "Planning, How it works, agents and Access; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 431eaaaf3849b9943c5fa11a2f66c1a85b3a799704053c01fb9e5aba542f3728 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Orchestrator coordinates agents, planning and checkpoints under per-user selected agents." }, { "id": "claude:cl-academy", "productId": "claude", "kind": "vendor-claimed", "url": "https://academy.claude.com/tutorials", "title": "Claude Academy tutorials", "locator": "Chat; Cowork; Office; AI fluency guides", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Academy publishes written/video guides for chat, connectors, agents, Office work and skills." }, { "id": "nuwacom:nuwacom:users-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/usermanagement.md", "title": "User management", "locator": "Roles, Users and User Groups; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 0ded58243f5a335237e50b9d9050574a574c511124780fbaa293a24f970fb776 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admin, Editor and Reader/Viewer roles, user groups and per-workspace invitations are documented." }, { "id": "nuwacom:nuwacom:agents-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/introduction-to-agents.md", "title": "Introduction to Agents", "locator": "Overview, benefits and use cases; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 a42a940724ec020394b430029797f1d4144ec79b59e2a2c0284f2b69cbe864e7 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Agents are created using natural language and combine knowledge, skills and actions." }, { "id": "nuwacom:nuwacom:agent-extra-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/agent-advanced-features.md", "title": "Agent Advanced Features", "locator": "Categories, Pinning and Duplication; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 4fdf01c48854376b733008376f848165970126d8def51de9ca37a4ac1626d7cd on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "A categorized agent library supports pinning and duplication with shared settings reset." }, { "id": "nuwacom:nuwacom:prompts-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/prompts.md", "title": "Prompts", "locator": "Availability note, library and creation; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 1020b25da4f98f7cdf6877f36fa81d5109887595d9d45bd9f807ca4fe18675c7 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Shared/custom prompt library is disabled by default and can be re-enabled by administrators." }, { "id": "claude:cl-pricing", "productId": "claude", "kind": "vendor-claimed", "url": "https://claude.com/pricing", "title": "Claude pricing", "locator": "Team/Enterprise cards; commercial comparison", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Team is listed for 2-150 seats with Standard/Premium pricing; current Enterprise lists USD 20/seat/month annual access plus usage and a 20-seat self-serve minimum." }, { "id": "claude:cl-mcp", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11175166-get-started-with-custom-connectors-using-remote-mcp", "title": "Get started with custom connectors using remote MCP", "locator": "Network route; owner publication; OAuth/request headers; local distinction", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Remote MCP originates from Anthropic cloud, can use per-user OAuth or shared credentials, and differs from Desktop-local MCP." }, { "id": "nuwacom:nuwacom:workflows-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/workflows.md", "title": "Workflows", "locator": "Run Progress, triggers, human-in-the-loop and Export/Import; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 70f2eedb5aa17a1c576ad9f698d16e6d96be453d97c8b92bd538d66e825b5a32 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Chat-created visual workflows support schedules, forms, webhooks, app/internal triggers and manual approvals, with JSON export/import." }, { "id": "claude:claude:web-search-controls-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10684626-enable-and-use-web-search", "title": "Enable and use Claude web search", "locator": "Team/Enterprise workspace enablement and How web search works; HTTP 200, body SHA256 76f79d8a3eb4181b4e1028b23a4df9821c316008015fe0290feb4582d6b9a83d", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Team/Enterprise Owners first enable web search for the workspace, after which members use it in chat. Search answers include citations and source links. The article does not identify a universal search backend or query-processing region." }, { "id": "nuwacom:nuwacom:research-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/research.md", "title": "Research", "locator": "Source selection, results and follow-ups; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 92f870ac9b32ed3430df745a13cb8c62e6c2ea8a63e96ad4dcfbd91455aa4614 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Research produces structured results with traceable web/internal/app sources and follow-ups." }, { "id": "claude:cl-cowork", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork", "title": "Get started with Claude Cowork", "locator": "Availability; cloud beta; task flow; tools; scheduling", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Paid Cowork runs multi-step tasks with local access where permitted and cloud task persistence, with Team/Enterprise cloud availability in beta." }, { "id": "claude:claude:cowork-stop-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13364135-use-claude-cowork-safely", "title": "Use Claude Cowork safely", "locator": "Paid-plan availability, monitoring tasks and stopping suspicious behavior; HTTP 200, body SHA256 363aa11b90d168d68950bcf4820d677b076c63c1f27598be7d17ef04c727da24", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The paid-plan Cowork safety guide instructs users to monitor and stop a task when needed. It does not promise rollback of completed external actions or a guaranteed cancellation boundary." }, { "id": "claude:cl-cowork-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork", "title": "Get started with Claude Cowork", "locator": "Availability; cloud beta; task flow; tools; scheduling; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 0c2c6bcedbe79e9bc84268a92da091133ea4c9737d6790eb74583def73350c02 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Paid Cowork runs multi-step tasks with local access where permitted and cloud task persistence, with Team/Enterprise cloud availability in beta." }, { "id": "claude:cl-compliance", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13015708-access-the-compliance-api", "title": "Access the Compliance API", "locator": "Eligibility; primary-owner activation; event/chat/file data", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Compliance API exposes events, chats and file content with primary-owner activation and scoped organization keys." }, { "id": "claude:cl-api-prices", "productId": "claude", "kind": "documented", "url": "https://platform.claude.com/docs/en/about-claude/pricing", "title": "Claude Platform pricing", "locator": "Model pricing table; regional rates; tool token charges", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current public API prices include Sonnet 5.5 at USD 2/M input and USD 10/M output, while model choice, tokens and features change usage cost." }, { "id": "nuwacom:nuwacom:api-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/admin/api/introduction.md", "title": "API Introduction", "locator": "Available APIs, base URL and authentication; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 028b11af1405e17fa0836292df06ec2d975633746bc564c7460fe25bfd0cefad on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "OpenAI-compatible completion, agent and asset APIs use admin-managed scoped bearer tokens." }, { "id": "nuwacom:nuwacom:agent-api-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/admin/api/agents-overview.md", "title": "Agents API Overview", "locator": "Before you start and endpoints; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c9db742d173acf262c4ebf948fbdcfeb6326a6dc6830664a611f194cfc0378aa on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Agents API exposes custom draft/published configuration with space feature permissions." }, { "id": "nuwacom:nuwacom:analytics-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/analytics.md", "title": "Analytics", "locator": "Analytics areas, filters and Export; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 689838a1f756d9b1da2110e4877c578ebb681b31fca521871fd12c7ca3f0025b on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Aggregated adoption charts cover Chat/Agents/Workflows/API and export CSV." }, { "id": "nuwacom:nuwacom:asset-delete-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/api-reference/assets/delete-an-asset", "title": "Delete an asset - nuwacom Documentation", "locator": "DELETE /api/kb/assets/{spaceId}/{assetId}; operation description, authorization and204 response; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d3663c6297a16c46c54a7ae3e5bb720348d318b71525c4dd0a81233462d37eea on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The exact operation permanently deletes the stored file and derived embeddings, requires bearer authentication and checks space/asset delete permission; documented behavior was not tested." }, { "id": "claude:cl-export-user", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9450526-export-your-claude-data", "title": "Export your Claude data", "locator": "Team/Enterprise owner enablement; contents; 24-hour link", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Organization members can export their own chats when enabled, without uploaded-file contents; exports are web/Desktop only." }, { "id": "nuwacom:nuwacom:plans", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/plans.md", "title": "Plans", "locator": "Plans and Seats", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Two plans have three seat types, with same feature scope within a plan and quoted Enterprise from 20 users." }, { "id": "nuwacom:nuwacom:mobile", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/resources/blog/nuwacom-mobile-app", "title": "nuwacom app for iOS and Android: your workspace, mobile | nuwacom.com", "locator": "Feature list and downloads", "sourceDate": "2026-09-29", "retrievedAt": "2026-10-21", "finding": "iOS/Android apps launched September 29 with chat, company knowledge, agents, skills, projects and recording notes." }, { "id": "claude:cl-google-addon", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/16951679-use-claude-in-google-docs-sheets-and-slides", "title": "Use Claude in Google Docs, Sheets, and Slides", "locator": "Beta eligibility; native extension; approvals; data retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A native Google Workspace sidebar beta supports Team/Enterprise, separate from connectors; edits require approval by default and extension data does not inherit organization retention." }, { "id": "nuwacom:nuwacom:emails-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/emails.md", "title": "Emails", "locator": "Connect Outlook or Gmail and Open/send; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 901ff75f74840baebe6e627e64a808f9f691e0bcf5e98508c28308d9cebbbd3a on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Email drafts are edited in nuwacom then opened in Outlook/Gmail; connectors retrieve account context." }, { "id": "nuwacom:nuwacom:notetaker-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/notetaker.md", "title": "Notetaker", "locator": "Supported Platforms, consent, summary, security and FAQ; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 444a074f84b2df8b4a5a34e45c9c3ce64431e84745a886d10e3a32acf63732fc on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Meeting guest bot transcribes Teams/Meet/Zoom/Webex with calendar/link joins, consent and EU processing." }, { "id": "claude:claude:image-generation-boundary-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9002504-can-claude-produce-images", "title": "Can Claude produce images?", "locator": "Native image generation versus HTML/SVG custom visuals; HTTP 200, body SHA256 4d918af1acc08fe9d2c1ea21ae840029c1c9109acad12cb2eaeeb8b8daab4da9", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The vendor explicitly says Claude does not generate photos or illustrations like image-generation tools. HTML/SVG diagrams, charts and interactive visuals are a separate beta web/desktop capability; uploaded-image analysis is also separate." }, { "id": "nuwacom:nuwacom:terms", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/en/terms-of-service", "title": "Terms of Service | nuwacom.com", "locator": "Sections 2–4/7/9/10/13–15; page updated September9, general terms July9", "sourceDate": "2026-09-09", "retrievedAt": "2026-10-21", "finding": "General terms define German Enterprise versus Luxembourg counterparties, proprietary rights, sensitive-use restrictions and cancellation." }, { "id": "nuwacom:nuwacom:images-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/images.md", "title": "Images", "locator": "Reference images and Models; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 efd2ba852f1fe226c0eb4af9fc14e810c6c1b4a56cdc7da8ee7fbc94833ece7f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Image generation/editing uses uploaded references and configurable Google model choices." }, { "id": "nuwacom:nuwacom:review-fix-image-model-access-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/workspacesettings.md", "title": "Workspace settings: image-model access and named exceptions", "locator": "Models > Image Generation Model; Enabled Image Models; Model Access, lines 125–160; direct public GET HTTP200 2026-10-26, body SHA256 405bee8d1964a0a505a1732391db4ad97ecbf52ac10a07cea2c009ba50f31241", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admins choose the image-generation default, enable image models and restrict enabled language or image models to selected users. The non-restrictable exception names the default workspace model and Auto Mode models; it does not explicitly name the default image model." }, { "id": "nuwacom:nuwacom:dpa-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/en/data-processing-agreement", "title": "Data Processing Agreement | nuwacom.com", "locator": "Sections3(3),9; Appendix1 meeting subsection; precedence clause", "sourceDate": "2026-09-09", "retrievedAt": "2026-10-21", "finding": "DPA allows customer-enabled temporary/permanent meeting audio/video retention, requires data deletion30days after end and backup deletion within90days, and restricts sensitive data in the meeting-processing subsection." }, { "id": "nuwacom:nuwacom:mobile-20261026", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/resources/blog/nuwacom-mobile-app", "title": "nuwacom app for iOS and Android: your workspace, mobile | nuwacom.com", "locator": "Feature list and downloads; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c7d6af9f43b830e6aaaa6d502d1bb7de96409d87acf0f464e1b69e299c369e53 on 2026-10-26", "sourceDate": "2026-09-29", "retrievedAt": "2026-10-26", "finding": "iOS/Android apps launched September 29 with chat, company knowledge, agents, skills, projects and recording notes." }, { "id": "claude:cl-artifacts-admin", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/16994751-artifacts-admin-guide-for-team-and-enterprise-plans", "title": "Artifacts admin guide for Team and Enterprise plans", "locator": "Templates; October defaults; standalone Design closure; data handling", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins control artifact templates, while standalone Claude Design closes 2026-12-14 and in-Claude design continues." }, { "id": "nuwacom:nuwacom:projects-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/projects.md", "title": "Projects", "locator": "Overview, examples and sharing; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 04b1db486d0b43956f76f32029ed516bc8c46945fbb54c797aaa204dbfa3ed46 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Shared projects combine documents, chats, knowledge and guidelines with team collaboration." }, { "id": "claude:claude:display-languages-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language", "title": "Claude display-language settings", "locator": "Supported Languages and On Web and Desktop; HTTP 200, body SHA256 9a6fd87cbba7b558c9972e24b7bcd94249d6cb04003eea26541794f93dbae61b", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Claude documents English, French, German, Italian, Hindi, Indonesian, Japanese, Korean, Brazilian Portuguese and Latin American/Spain Spanish interfaces on web and desktop. Voice language is a separate setting." }, { "id": "claude:cl-sso", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13132885-set-up-single-sign-on-sso", "title": "Set up single sign-on", "locator": "Team/Enterprise eligibility; IdP; owner roles; provisioning", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SSO and JIT are available to Team/Enterprise with owner configuration and verified domains." }, { "id": "claude:cl-provision", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13133195-set-up-jit-or-scim-provisioning", "title": "Set up JIT or SCIM provisioning", "locator": "Plan eligibility; provisioning matrix; group mapping", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Team supports JIT but not SCIM; Enterprise SCIM synchronizes membership and role/seat mappings with documented removal differences." }, { "id": "nuwacom:nuwacom:security-rev2", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/secure-ai-for-business", "title": "Secure AI for Business - Sovereign EU AI Infrastructure | nuwacom.com", "locator": "Hosting deployment thresholds; encryption; tenant separation; logging", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public security page distinguishes shared SaaS from dedicated1000+, customer cloud2000+ and on-premise4000+; it states AES256/TLS1.3 and audit export." }, { "id": "nuwacom:nuwacom:sso-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/sso-and-usersync.md", "title": "SSO & User Sync", "locator": "Availability, protocols, mapping, SCIM and role/group synchronization; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 2904e582e1fa03e4206829162035996fe11141398c08dee215177f3727d88ce6 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Self-service SAML/OIDC and SCIM are documented only for multi-tenant workspaces; single-tenant uses custom setup." }, { "id": "nuwacom:nuwacom:measures-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/security/measures.md", "title": "Measures", "locator": "Cloud hosting, Client separation and Authentication; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d346bf7b4b71498368e7aa9339d996ec15b76dbc9b11dd5ae119a816434ad65a on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Older-style measures table describes Azure EU, MFA, encryption and dedicated hardware per client." }, { "id": "claude:cl-model-control", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "title": "Manage model access for your organization", "locator": "Organization and custom-role ceilings; Haiku exception; coverage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise controls model/effort access by organization and custom role, while Haiku cannot be disabled and coverage has named exceptions." }, { "id": "claude:cl-analytics", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12883420-view-usage-analytics-for-team-and-enterprise-plans", "title": "View usage analytics for Team and Enterprise plans", "locator": "Roles; product/model/user data; CSV exports", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins have plan-scoped adoption and spend views, including per-user/model CSVs and separate seat-based overage reporting." }, { "id": "claude:cl-audit", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9970975-access-audit-logs", "title": "Access audit logs", "locator": "Enterprise export; 180 days; fields; content exclusion; CMEK", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Enterprise audit export covers 180 days of metadata, excludes prompt content and has a CMEK export limitation with a Compliance API alternative." }, { "id": "claude:cl-compliance-partners", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15167101-get-started-with-claude-compliance-api-integrations", "title": "Get started with Claude Compliance API integrations", "locator": "Security, archive and eDiscovery partners", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The documentation lists partner compliance/eDiscovery/monitoring integrations; each integration needs separate scope and behavior verification." }, { "id": "claude:cl-compliance-partners-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15167101-get-started-with-claude-compliance-api-integrations", "title": "Get started with Claude Compliance API integrations", "locator": "Eligibility and Enterprise activation; monitoring/DLP partners", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Compliance integrations are Primary-Owner-enabled; Claude Platform has a separate scope and this is not a Team entitlement or proof of inline redaction." }, { "id": "nuwacom:nuwacom:settings-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/workspacesettings.md", "title": "Workspace settings", "locator": "Models, API Keys, Permissions, Connectors and AI Guardrails; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 f615dae10d38c17aa9ab09f3083792bc81d07affc271eb51e018ba5296a9369d", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admin settings govern models, permissions, connector sharing, keys, usage, analytics and Privacy Mode." }, { "id": "nuwacom:nuwacom:pii-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/privacymode.md", "title": "Privacy Mode", "locator": "Availability, operation, configuration and activation; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 28c6a3eb081d23679cc894436d549c44322c11143078b4e615bd25fb2cdb173e", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Privacy Mode reversibly masks personal information before model processing and supports enforced or user-optional activation." }, { "id": "nuwacom:nuwacom:pii-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/privacymode.md", "title": "Privacy Mode", "locator": "Availability, operation, configuration and activation; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 28c6a3eb081d23679cc894436d549c44322c11143078b4e615bd25fb2cdb173e on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Privacy Mode reversibly masks personal information before model processing and supports enforced or user-optional activation." }, { "id": "claude:cl-servers", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/7996890-where-are-your-servers-located-do-you-host-your-models-on-eu-servers", "title": "Where are your servers located? Do you host your models on EU servers?", "locator": "Commercial global routing; US storage; internal processing", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Commercial documentation says data is stored in the US, inference can route globally and internal support/safety processes can occur in affiliate countries." }, { "id": "claude:cl-us-only", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15422948-enable-us-only-inference-for-your-organization", "title": "Enable US-only inference for your organization", "locator": "Eligibility; billing; exclusions", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Usage-based Enterprise offers US-only inference at 1.1 times standard rates for applicable newer models, excluding storage and third-party processing." }, { "id": "nuwacom:nuwacom:models-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/aimodels.md", "title": "AI Models", "locator": "Auto Mode, model tables, image and video defaults; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 8348b4d2f90cd6f42ba6791de9f5521917f4dc5195f68153f9ec570f18bc04d3", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The model table identifies providers, text/image/video models and EU/global regions." }, { "id": "nuwacom:nuwacom:measures-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/security/measures.md", "title": "Measures", "locator": "Cloud hosting, Client separation and Authentication; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 bbc08c87e57317052b5e516d4d6d2fca9cb4e45b7d2ec6ab2636bc316a6aab68", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Older-style measures table describes Azure EU, MFA, encryption and dedicated hardware per client." }, { "id": "claude:cl-dpa", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/legal/data-processing-addendum", "title": "Data Processing Addendum", "locator": "B.7; C; E/F; H; SCC/Swiss schedules", "sourceDate": "2025-02-24", "retrievedAt": "2026-10-21", "finding": "The DPA covers confidential processing, subprocessors, audit access, security and post-termination return/deletion with transfer schedules." }, { "id": "nuwacom:nuwacom:enterprise-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/en/enterprise-terms-of-service", "title": "Enterprise Terms of Service | nuwacom.com", "locator": "Sections B–E and General provisions; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 3048ff6c8661c3739be68617f82270baab91ecfb19141780247fea50928c7e7d on 2026-10-26", "sourceDate": "2025-10-27", "retrievedAt": "2026-10-26", "finding": "Enterprise terms specify support/SLA credits and customer-operated Self-Managed Hosting." }, { "id": "nuwacom:nuwacom:plans-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/plans.md", "title": "Plans", "locator": "Plans and Seats; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6764f853a7547b067e9bde34f216df30cb1aa70c11d5ce5969a59f52b5a1e62d on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Two plans have three seat types, with same feature scope within a plan and quoted Enterprise from 20 users." }, { "id": "claude:cl-terms", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/legal/commercial-terms", "title": "Commercial Terms of Service", "locator": "Customer content; confidentiality; contracting party; fees", "sourceDate": "2025-06-17", "retrievedAt": "2026-10-21", "finding": "Commercial terms prohibit model training on customer content, define EEA/Swiss/UK Irish contracting and provide confidentiality and commercial-use restrictions." }, { "id": "claude:cl-training", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/7996868-is-my-data-used-for-model-training", "title": "Is my data used for model training?", "locator": "Commercial default; feedback; disable feedback", "sourceDate": "2026-08-18", "retrievedAt": "2026-10-21", "finding": "Commercial content is not used for training by default; explicit feedback can be used and retained up to five years, with owner controls." }, { "id": "claude:cl-covered-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15425695-covered-models", "title": "Covered Models", "locator": "Default retention; temporary eligible Fable exception; EFS", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-21", "finding": "Covered Models have default minimum retention, with a separate limited agreement-based Fable ZDR exception for eligible internal-business applications." }, { "id": "claude:cl-covered-routes-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15425996-data-retention-practices-for-covered-models", "title": "Data retention practices for Covered Models", "locator": "ZDR configurations; eligible notices; cloud-provider storage; hosted Chat/Cowork", "sourceDate": "2026-09-05", "retrievedAt": "2026-10-21", "finding": "The updated guide excludes notified exception customers from the standard ZDR-transition instructions and says hosted Enterprise Chat/Cowork already use standard retention." }, { "id": "claude:cl-retention-r2", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data", "title": "How long do you store organization data?", "locator": "Saved commercial chats; deletion; safety and feedback exceptions", "sourceDate": "2026-07-01", "retrievedAt": "2026-10-21", "finding": "Commercial saved-chat retention differs from API retention; backend deletion normally takes up to 30 days and safety/legal/feedback exceptions remain." }, { "id": "claude:cl-retention-admin-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10440198-configure-custom-data-retention-controls-for-enterprise-plans", "title": "Configure custom data retention controls for Enterprise plans", "locator": "Project precedence; daily deletion process; role and feature limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current English guidance schedules over-age content on save and deletes through a daily background process, preserving project precedence and feature exclusions." }, { "id": "claude:cl-gov", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/9519291-what-is-anthropic-s-policy-for-handling-governmental-requests-for-user-information", "title": "Government requests for user information", "locator": "Valid process; challenge; customer notice; exceptions", "sourceDate": "2026-03-16", "retrievedAt": "2026-10-21", "finding": "Anthropic documents valid-process review, rejection of deficient requests, notice exceptions and generally directing enterprise requests to the customer." }, { "id": "claude:cl-trust-route", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/subprocessors", "title": "Anthropic subprocessor list access route", "locator": "DPA Schedule 4 link; redirect to trust.anthropic.com/subprocessors", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The public list URL redirects to a trust portal that returned no extractable entries in this research; countries and revision remain unverified." }, { "id": "nuwacom:nuwacom:trust", "productId": "nuwacom", "kind": "documented", "url": "https://trust.nuwacom.ai/", "title": "nuwacom Trust Center", "locator": "HTML metadata and client-only body", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public Vanta Trust Center identifies nuwacom but the retrieved HTML is a client-rendered shell, so no complete provider register or certificate was verified." }, { "id": "claude:cl-ai-act", "productId": "claude", "kind": "vendor-claimed", "url": "https://www.anthropic.com/claude-fable-and-mythos-5-1", "title": "Introducing Claude Fable 5.1 and Claude Mythos 5.1", "locator": "Compliance with the EU AI Act", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The provider announcement describes transparency-code signing, watermarking for later models and a restricted-preview detection API; this is not a deployer compliance verdict." }, { "id": "nuwacom:nuwacom:enterprise", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/en/enterprise-terms-of-service", "title": "Enterprise Terms of Service | nuwacom.com", "locator": "Sections B–E and General provisions", "sourceDate": "2025-10-27", "retrievedAt": "2026-10-21", "finding": "Enterprise terms specify support/SLA credits and customer-operated Self-Managed Hosting." }, { "id": "nuwacom:nuwacom:webinars", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/resources/webinars", "title": "nuwacom Webinars | nuwacom.com", "locator": "Previous webinars", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Official webinar archive includes German recordings about skills, MCP, apps and the EU AI Act." }, { "id": "nuwacom:nuwacom:ai-act", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/resources/blog/ai-act-is-becoming-reality", "title": "The EU AI Act Becomes Reality: What Businesses Must Do Now to Stay Compliant | nuwacom Blog | nuwacom.com", "locator": "Article and glossary", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Vendor provides public AI Act deployment/governance guidance; it is not a product conformity assessment." }, { "id": "nuwacom:nuwacom:secrecy-announcement", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/de/ressourcen/blog/nuwacom-erfuellt-203-stgb-dora-compliance-regulierte-branchen", "title": "nuwacom §203 professional-secrecy agreement", "locator": "Eine Zusatzvereinbarung für Berufsgeheimnisträger", "sourceDate": "2026-06-19", "retrievedAt": "2026-10-21", "finding": "June19 announcement says a professional-secrecy supplementary agreement is available via Trust Center,separate from ordinary GDPR DPA." }, { "id": "claude:claude:commercial-certifications-20261026", "productId": "claude", "kind": "vendor-claimed", "url": "https://privacy.claude.com/en/articles/10015870-what-certifications-has-anthropic-obtained", "title": "Anthropic commercial compliance credentials", "locator": "Commercial-products applicability and credential list; HTTP 200, body SHA256 d44ecb66e9cf7636e39a9b9da3c61cc6513dfca890e68fcdaa1bc7051f310335", "sourceDate": "2026-03-16", "retrievedAt": "2026-10-26", "finding": "The commercial privacy page claims ISO 27001:2022, ISO/IEC 42001:2023 and SOC 2 Type I/II. Copies are request-gated; issuer, certificate/report scope, period and validity were not inspected." }, { "id": "claude:cl-dpa-20261026", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/legal/data-processing-addendum", "title": "Data Processing Addendum", "locator": "B.7; C; E/F; H; SCC/Swiss schedules; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c11e0d2d380f6155e900d4357d2a154e85cd0b38db427ca11e5048e02c375218 on 2026-10-26", "sourceDate": "2025-02-24", "retrievedAt": "2026-10-26", "finding": "The DPA covers confidential processing, subprocessors, audit access, security and post-termination return/deletion with transfer schedules." }, { "id": "claude:cl-cmek", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15505325-what-are-customer-managed-encryption-keys-cmek", "title": "What are customer-managed encryption keys?", "locator": "Eligibility; customer KMS; scope", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Eligible Enterprise organizations can use customer AWS/GCP/Azure master keys for certain chats, projects and files, with feature limitations." }, { "id": "claude:cl-ip", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13200993-restrict-access-to-claude-with-ip-allowlisting", "title": "Restrict access to Claude with IP allowlisting", "locator": "Enterprise eligibility; coverage; external sharing exception", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise supports source-IP CIDR restrictions configured through support; externally shared artifacts can remain outside that restriction." }, { "id": "claude:cl-covered-review", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15425996-data-retention-practices-for-covered-models", "title": "Data retention practices for Covered Models", "locator": "Human review; 30 days; affected ZDR configurations", "sourceDate": "2026-09-05", "retrievedAt": "2026-10-21", "finding": "Controlled reviewers may inspect safety-flagged retained data, with logged access; normal chat/Cowork already use standard retention." }, { "id": "claude:fx-20261020", "productId": "claude", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB euro reference historical rates", "locator": "Cube time=2026-10-20; USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Directly retrieved ECB XML gives EUR 1 = USD 1.1215 = CHF 0.9237." }, { "id": "claude:cl-consumption", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/14782391-claude-enterprise-consumption-guide", "title": "Claude Enterprise consumption guide", "locator": "Model/effort recommendations; defaults; limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The guide recommends Sonnet for routine/high-volume work and lower effort, while administrators configure the actual default and usage controls." }, { "id": "nuwacom:nuwacom:ecb-fx", "productId": "nuwacom", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro reference rates, 20 October 2026", "locator": "Cube time=2026-10-20, USD and CHF currency entries", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "ECB2026-10-20 reference rates:EUR1=USD1.1215=CHF0.9237, implying USD1=EUR0.89166206." }, { "id": "nuwacom:nuwacom:rules-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/usage-rules.md", "title": "Usage Rules", "locator": "Included usage and limit behavior; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 eee127131ed311135910bacc727ef9102ff3155d82ab64dac0f11f1ab08ac0e3", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "At usage limits interactive chats fall back to Instant while workflows, API and chatbots pause without automatic charges." }, { "id": "nuwacom:nuwacom:usage-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/ai-usage.md", "title": "AI Usage", "locator": "Seat types, Additional AI Usage and usage limits; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 18ed9eca4883669d559f7d55fad141516df8015cf88219fd68ea0a03b78bf7af", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Standard/Premium/Power provide 1x/2x/5x relative usage plus optional centrally allocated usage." }, { "id": "nuwacom:nuwacom:notetaker-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/notetaker.md", "title": "Notetaker", "locator": "Supported Platforms, consent, summary, security and FAQ; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 444a074f84b2df8b4a5a34e45c9c3ce64431e84745a886d10e3a32acf63732fc", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Meeting guest bot transcribes Teams/Meet/Zoom/Webex with calendar/link joins, consent and EU processing." }, { "id": "claude:cl-export-org-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13346720-export-your-organization-s-data", "title": "Export your organization data", "locator": "Primary owner; scope; deleted items; link expiry; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 57af2f5ad8f732b35209851f2ba150423ac16e9d6a5c59718d6b0dd9ef672cae on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Team/Enterprise Primary Owners can export organization conversation/user data; deleted content is excluded and links expire in 24 hours." }, { "id": "claude:cl-export-user-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9450526-export-your-claude-data", "title": "Export your Claude data", "locator": "Team/Enterprise owner enablement; contents; 24-hour link; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 5fe1cfd761095719efd95b5bc63049b1ceed6ddc3ed081373247053022153bfc on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Organization members can export their own chats when enabled, without uploaded-file contents; exports are web/Desktop only." }, { "id": "claude:cl-compliance-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13015708-access-the-compliance-api", "title": "Access the Compliance API", "locator": "Eligibility; primary-owner activation; event/chat/file data; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f641744bc193c80154bdb21a45e3c0527566f256728552432047c12936b79225 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise Compliance API exposes events, chats and file content with primary-owner activation and scoped organization keys." }, { "id": "claude:claude:regional-presence-20261026", "productId": "claude", "kind": "vendor-claimed", "url": "https://www.anthropic.com/news/new-offices-in-paris-and-munich-expand-european-presence", "title": "Anthropic European office announcement", "locator": "November 7, 2025 announcement, Zurich and planned Munich offices; HTTP 200, body SHA256 f73fca94192490d5216bd82ba233110af7093cfb2d08e3848eb79d3c055eea72", "sourceDate": "2025-11-07", "retrievedAt": "2026-10-26", "finding": "The dated company announcement identifies an existing Zurich office and plans for Munich and Paris. It does not establish current staffing, a Swiss contracting entity or guaranteed local-language support." }, { "id": "claude:cl-status-20261026", "productId": "claude", "kind": "documented", "url": "https://status.claude.com/", "title": "Claude Status", "locator": "Component health; incident history; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 dabd165cf98d3b64e94051b42876be9d30ed1383af03d4c1a201674b97acb34e on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Claude publishes separate hosted-product components and an incident history without providing a scoped contractual SLA in this page." }, { "id": "nuwacom:nuwacom:status", "productId": "nuwacom", "kind": "documented", "url": "https://status.nuwacom.ai/", "title": "nuwacom platform Status", "locator": "Components and past incidents", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public status history separates standard/Germany applications and components." }, { "id": "nuwacom:nuwacom:imprint", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/de/impressum", "title": "imprint", "locator": "Company and legal information", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Imprint identifies the Koblenz and Luxembourg nuwacom entities." }, { "id": "nuwacom:nuwacom:playbook-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/aiadoption/rolloutplaybook.md", "title": "Rollout Playbook", "locator": "Phases1–5; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 138e1abda4b5fc20be5c5ede39a2b4cd19ae4ccb60e2ce202afc71fd41f8f004 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Rollout playbook describes kickoffs, train-the-trainer, library seeding and long-term adoption." }, { "id": "nuwacom:nuwacom:rollout-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/aiadoption/rolloutsetup.md", "title": "Rollout Setup", "locator": "AI responsibility, Champions and Training; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 10c0b60b05661e9474a1e212bcbd412dd12c6c391a8990c79e42d455572ad4b9 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Public adoption guide recommends AI owners, department champions and role-based enablement." } ] }